id	sid	eid	entity	type
emaj-84	1	1	5	CARDINAL
emaj-84	1	2	issn 2158-8708	PERSON
emaj-84	2	1	cherinet boke chakiso lecturer	ORG
emaj-84	2	2	debre berhan university	ORG
emaj-84	2	3	ethiopia	GPE
emaj-84	3	1	5 no 2 (	MONEY
emaj-84	3	2	issn 2158-8708	PERSON
emaj-84	11	1	addis ababa	GPE
emaj-84	23	1	3.0	CARDINAL
emaj-84	23	2	united states	GPE
emaj-84	24	1	the university of pittsburgh	ORG
emaj-84	24	2	the university of pittsburgh	ORG
emaj-84	25	1	5 no 2 (	MONEY
emaj-84	25	2	issn 2158-8708	PERSON
emaj-84	26	1	chakiso 1	ORG
emaj-84	27	1	1.1	CARDINAL
emaj-84	28	1	keller	ORG
emaj-84	28	2	kotler	ORG
emaj-84	28	3	2012	DATE
emaj-84	31	1	millions of dollars	MONEY
emaj-84	33	1	2009	DATE
emaj-84	34	1	clow	ORG
emaj-84	34	2	kurtz	PERSON
emaj-84	34	3	2003	DATE
emaj-84	35	1	millions of dollars	MONEY
emaj-84	35	2	each year	DATE
emaj-84	40	1	zeithaml	PERSON
emaj-84	40	2	2003	DATE
emaj-84	41	1	the end of the day	DATE
emaj-84	42	1	recent years	DATE
emaj-84	43	1	2006	DATE
emaj-84	44	1	2006	DATE
emaj-84	46	1	morgan	PERSON
emaj-84	46	2	1994	DATE
emaj-84	46	3	2006	DATE
emaj-84	48	1	1983	DATE
emaj-84	48	2	sheth	GPE
emaj-84	48	3	2000	DATE
emaj-84	49	1	1983	DATE
emaj-84	52	1	2006	DATE
emaj-84	54	1	five to six	CARDINAL
emaj-84	55	1	2008	DATE
emaj-84	56	1	2000	DATE
emaj-84	58	1	decades	DATE
emaj-84	59	1	5 no 2 (	MONEY
emaj-84	59	2	issn 2158-8708	PERSON
emaj-84	59	3	cherinet boke chakiso	PERSON
emaj-84	60	1	2012	DATE
emaj-84	60	2	2005	DATE
emaj-84	60	3	2009	DATE
emaj-84	60	4	sheth	GPE
emaj-84	60	5	2000	DATE
emaj-84	60	6	1994	DATE
emaj-84	60	7	kaur et al.	PERSON
emaj-84	60	8	2012	DATE
emaj-84	62	1	1.2	CARDINAL
emaj-84	62	2	ethiopia	GPE
emaj-84	62	3	45.5 %	PERCENT
emaj-84	62	4	41.6 %	PERCENT
emaj-84	62	5	12.9 percent	PERCENT
emaj-84	62	6	ethiopia	GPE
emaj-84	62	7	2012	DATE
emaj-84	63	1	gilmore	PERSON
emaj-84	63	2	2003	DATE
emaj-84	63	3	today	DATE
emaj-84	64	1	ethiopia	GPE
emaj-84	65	1	one	CARDINAL
emaj-84	65	2	19	CARDINAL
emaj-84	65	3	ethiopia	GPE
emaj-84	65	4	9	CARDINAL
emaj-84	65	5	nine	CARDINAL
emaj-84	65	6	2008	DATE
emaj-84	65	7	national bank of	ORG
emaj-84	65	8	ethiopia	GPE
emaj-84	65	9	2012	DATE
emaj-84	66	1	almost half	CARDINAL
emaj-84	66	2	ethiopia	GPE
emaj-84	66	3	the last four and half years	DATE
emaj-84	71	1	gilmore	PERSON
emaj-84	71	2	2003	DATE
emaj-84	73	1	clow	ORG
emaj-84	73	2	kurtz	PERSON
emaj-84	73	3	2003	DATE
emaj-84	74	1	zero	CARDINAL
emaj-84	75	1	clow et al	ORG
emaj-84	75	2	2003	DATE
emaj-84	75	3	kotler p. et	ORG
emaj-84	76	1	al.	GPE
emaj-84	76	2	1999	DATE
emaj-84	78	1	grönroos	PERSON
emaj-84	78	2	1994	DATE
emaj-84	81	1	two	CARDINAL
emaj-84	81	2	1994	DATE
emaj-84	83	1	ethiopia	GPE
emaj-84	88	1	1.3	CARDINAL
emaj-84	88	2	1.3.1	CARDINAL
emaj-84	89	1	1.3.2	CARDINAL
emaj-84	92	1	1.4	CARDINAL
emaj-84	98	1	5 no 2 (	MONEY
emaj-84	98	2	issn 2158-8708	PERSON
emaj-84	99	1	h6	ORG
emaj-84	100	1	1.5	CARDINAL
emaj-84	100	2	2003	DATE
emaj-84	101	1	1994	DATE
emaj-84	102	1	1994	DATE
emaj-84	103	1	2008	DATE
emaj-84	104	1	2008	DATE
emaj-84	105	1	2009	DATE
emaj-84	106	1	two	CARDINAL
emaj-84	107	1	1999	DATE
emaj-84	108	1	1.6	CARDINAL
emaj-84	108	2	john williams	PERSON
emaj-84	108	3	2004	DATE
emaj-84	110	1	february, 2013	DATE
emaj-84	110	2	around 10,000	CARDINAL
emaj-84	111	1	200	CARDINAL
emaj-84	111	2	1984	DATE
emaj-84	111	3	ahmed kelil	PERSON
emaj-84	111	4	2005	DATE
emaj-84	112	1	1.6.2	CARDINAL
emaj-84	113	1	annual	DATE
emaj-84	116	1	two	CARDINAL
emaj-84	117	1	monthly	DATE
emaj-84	118	1	second	ORDINAL
emaj-84	120	1	7	CARDINAL
emaj-84	120	2	2005	DATE
emaj-84	121	1	second	ORDINAL
emaj-84	121	2	6	CARDINAL
emaj-84	121	3	2005	DATE
emaj-84	122	1	third	ORDINAL
emaj-84	122	2	7	CARDINAL
emaj-84	122	3	2005	DATE
emaj-84	123	1	fourth	ORDINAL
emaj-84	123	2	6	CARDINAL
emaj-84	123	3	tahir	PERSON
emaj-84	123	4	abidin	PERSON
emaj-84	123	5	2011	DATE
emaj-84	123	6	2011	DATE
emaj-84	124	1	fifth	ORDINAL
emaj-84	124	2	4	CARDINAL
emaj-84	124	3	palmatier et.al	DATE
emaj-84	124	4	2009	DATE
emaj-84	125	1	5	CARDINAL
emaj-84	125	2	tahir	PERSON
emaj-84	125	3	abidin	PERSON
emaj-84	125	4	2011	DATE
emaj-84	126	1	8	CARDINAL
emaj-84	126	2	2005	DATE
emaj-84	127	1	two	CARDINAL
emaj-84	127	2	five	CARDINAL
emaj-84	128	1	1	CARDINAL
emaj-84	128	2	2	CARDINAL
emaj-84	128	3	3	CARDINAL
emaj-84	128	4	4	CARDINAL
emaj-84	128	5	5	CARDINAL
emaj-84	129	1	2011	DATE
emaj-84	130	1	5 no 2 (	MONEY
emaj-84	130	2	issn 2158-8708	PERSON
emaj-84	130	3	cherinet boke chakiso	PERSON
emaj-84	131	1	1	CARDINAL
emaj-84	132	1	7	CARDINAL
emaj-84	132	2	2005	DATE
emaj-84	132	3	2	CARDINAL
emaj-84	132	4	6	CARDINAL
emaj-84	132	5	2005	DATE
emaj-84	132	6	3	CARDINAL
emaj-84	132	7	7	CARDINAL
emaj-84	132	8	2005	DATE
emaj-84	132	9	4	CARDINAL
emaj-84	132	10	6 tahir	PERSON
emaj-84	132	11	abidin	PERSON
emaj-84	132	12	2011	DATE
emaj-84	132	13	2011	DATE
emaj-84	132	14	5	CARDINAL
emaj-84	132	15	4	CARDINAL
emaj-84	132	16	2009	DATE
emaj-84	132	17	6	CARDINAL
emaj-84	132	18	5	CARDINAL
emaj-84	132	19	abidin	PERSON
emaj-84	132	20	2011	DATE
emaj-84	132	21	7	CARDINAL
emaj-84	132	22	8	CARDINAL
emaj-84	132	23	2005	DATE
emaj-84	132	24	43 1.6.3	CARDINAL
emaj-84	137	1	one	CARDINAL
emaj-84	138	1	2012	DATE
emaj-84	140	1	cohen et al	PERSON
emaj-84	141	1	2007	DATE
emaj-84	144	1	george	PERSON
emaj-84	144	2	mallery	PERSON
emaj-84	144	3	2003	DATE
emaj-84	144	4	0.9	CARDINAL
emaj-84	144	5	0.8	CARDINAL
emaj-84	144	6	0.7	CARDINAL
emaj-84	144	7	0.6	CARDINAL
emaj-84	144	8	0.5	CARDINAL
emaj-84	144	9	2003	DATE
emaj-84	145	1	2	CARDINAL
emaj-84	145	2	7 0.756	CARDINAL
emaj-84	145	3	6 0.840	CARDINAL
emaj-84	145	4	7 0.825	CARDINAL
emaj-84	145	5	6 0.798	CARDINAL
emaj-84	145	6	4	CARDINAL
emaj-84	145	7	5 0.788	CARDINAL
emaj-84	145	8	8 0.853	CARDINAL
emaj-84	145	9	43 0.942	CARDINAL
emaj-84	145	10	2013	DATE
emaj-84	145	11	1965	DATE
emaj-84	145	12	2011	DATE
emaj-84	146	1	higher than 0.70	CARDINAL
emaj-84	147	1	2	CARDINAL
emaj-84	147	2	0.756	CARDINAL
emaj-84	149	1	1.6.5	CARDINAL
emaj-84	149	2	spss	ORG
emaj-84	149	3	2012	DATE
emaj-84	150	1	spss	ORG
emaj-84	150	2	16.0	CARDINAL
emaj-84	151	1	16.0	CARDINAL
emaj-84	153	1	1.6.6	CARDINAL
emaj-84	155	1	5 no 2 (	MONEY
emaj-84	155	2	issn 2158-8708	PERSON
emaj-84	156	1	2005	DATE
emaj-84	159	1	second	ORDINAL
emaj-84	159	2	five	CARDINAL
emaj-84	161	1	1.6.7.1	CARDINAL
emaj-84	161	2	2007	DATE
emaj-84	164	1	two	CARDINAL
emaj-84	165	1	1.0	CARDINAL
emaj-84	166	1	2005	DATE
emaj-84	167	1	1.0	CARDINAL
emaj-84	169	1	.30	PRODUCT
emaj-84	169	2	.30	CARDINAL
emaj-84	169	3	.90	CARDINAL
emaj-84	169	4	1.00	CARDINAL
emaj-84	173	1	two	CARDINAL
emaj-84	174	1	two	CARDINAL
emaj-84	174	2	2005	DATE
emaj-84	177	1	marczyk	GPE
emaj-84	177	2	2005	DATE
emaj-84	182	1	1 up to	CARDINAL
emaj-84	182	2	5	CARDINAL
emaj-84	182	3	6	CARDINAL
emaj-84	183	1	0.05	CARDINAL
emaj-84	184	1	1.6.7.3	CARDINAL
emaj-84	184	2	kothari	PERSON
emaj-84	184	3	c.r.	GPE
emaj-84	184	4	2004	DATE
emaj-84	185	1	.80	ORG
emaj-84	185	2	one	CARDINAL
emaj-84	185	3	two	CARDINAL
emaj-84	185	4	cohen et al.	PERSON
emaj-84	185	5	2007	DATE
emaj-84	186	1	cohen et al	PERSON
emaj-84	187	1	2007	DATE
emaj-84	187	2	spss	ORG
emaj-84	188	1	0	CARDINAL
emaj-84	188	2	0	CARDINAL
emaj-84	189	1	muge arslan	ORG
emaj-84	189	2	f.	PERSON
emaj-84	189	3	o.k.	GPE
emaj-84	189	4	2010	DATE
emaj-84	189	5	10	CARDINAL
emaj-84	189	6	0.10	CARDINAL
emaj-84	191	1	1.57	CARDINAL
emaj-84	191	2	2.093	CARDINAL
emaj-84	192	1	0.478-0.637	MONEY
emaj-84	193	1	5 no 2 (	MONEY
emaj-84	193	2	issn 2158-8708	PERSON
emaj-84	193	3	cherinet boke chakiso	PERSON
emaj-84	195	1	2	CARDINAL
emaj-84	197	1	187	CARDINAL
emaj-84	197	2	two	CARDINAL
emaj-84	198	1	first	ORDINAL
emaj-84	199	1	first	ORDINAL
emaj-84	200	1	20-40 years	DATE
emaj-84	204	1	monthly	DATE
emaj-84	205	1	one	CARDINAL
emaj-84	206	1	more than one	CARDINAL
emaj-84	211	1	2005	DATE
emaj-84	213	1	palmatier	PERSON
emaj-84	213	2	2008	DATE
emaj-84	213	3	one	CARDINAL
emaj-84	218	1	2013	DATE
emaj-84	218	2	four	CARDINAL
emaj-84	219	1	2005	DATE
emaj-84	219	2	four	CARDINAL
emaj-84	220	1	anibala et al	PERSON
emaj-84	221	1	2012	DATE
emaj-84	224	1	2009	DATE
emaj-84	227	1	2010	DATE
emaj-84	229	1	palmatier	PERSON
emaj-84	229	2	2009	DATE
emaj-84	232	1	3	CARDINAL
emaj-84	232	2	3.3	CARDINAL
emaj-84	232	3	2010	DATE
emaj-84	232	4	two	CARDINAL
emaj-84	234	1	5 no 2 (	MONEY
emaj-84	234	2	issn 2158-8708	PERSON
emaj-84	235	1	|64|	ORG
emaj-84	235	2	five	CARDINAL
emaj-84	235	3	ten	CARDINAL
emaj-84	236	1	five	CARDINAL
emaj-84	242	1	less than 0.05	CARDINAL
emaj-84	248	1	6	CARDINAL
emaj-84	250	1	2009	DATE
emaj-84	252	1	3.4	CARDINAL
emaj-84	252	2	2005	DATE
emaj-84	256	1	ethiopian	NORP
emaj-84	261	1	one	CARDINAL
emaj-84	263	1	1	CARDINAL
emaj-84	264	1	2	CARDINAL
emaj-84	265	1	3	CARDINAL
emaj-84	266	1	4	CARDINAL
emaj-84	266	2	4	CARDINAL
emaj-84	267	1	5	CARDINAL
emaj-84	271	1	5 no 2 (	MONEY
emaj-84	271	2	issn 2158-8708	PERSON
emaj-84	271	3	cherinet boke chakiso	PERSON
emaj-84	281	1	3.5	CARDINAL
emaj-84	282	1	firstly	ORDINAL
emaj-84	284	1	achour	PERSON
emaj-84	284	2	m.	PERSON
emaj-84	284	3	n.p. & boerhannueddin	ORG
emaj-84	284	4	a.	PERSON
emaj-84	284	5	2009	DATE
emaj-84	285	1	malaysia	GPE
emaj-84	286	1	ahmed kelil	PERSON
emaj-84	286	2	2010	DATE
emaj-84	287	1	addis ababa	GPE
emaj-84	287	2	addis ababa university	ORG
emaj-84	288	1	ahmed, r. & buttle	ORG
emaj-84	288	2	2001	DATE
emaj-84	289	1	9	CARDINAL
emaj-84	289	2	29–45	CARDINAL
emaj-84	289	3	b. tweneboah-koduah	PERSON
emaj-84	289	4	2012	DATE
emaj-84	290	1	ghana	GPE
emaj-84	291	1	european journal of business and management	ORG
emaj-84	291	2	4	CARDINAL
emaj-84	291	3	annual	DATE
emaj-84	291	4	2012	DATE
emaj-84	292	1	aryan	NORP
emaj-84	292	2	hellas	GPE
emaj-84	292	3	2005	DATE
emaj-84	294	1	ibrh	ORG
emaj-84	294	2	athens	GPE
emaj-84	295	1	5 no 2 (	MONEY
emaj-84	295	2	issn 2158-8708	PERSON
emaj-84	296	1	ballantyne	NORP
emaj-84	296	2	d. christopher	PERSON
emaj-84	296	3	m.	PERSON
emaj-84	296	4	payne, a. (	ORG
emaj-84	296	5	2002	DATE
emaj-84	296	6	oxford	NORP
emaj-84	296	7	britain	GPE
emaj-84	297	1	ballantyne	GPE
emaj-84	297	2	d. christopher	PERSON
emaj-84	297	3	m.	PERSON
emaj-84	297	4	payne, a.	PERSON
emaj-84	297	5	2003	DATE
emaj-84	299	1	3(1	CARDINAL
emaj-84	299	2	159–166	CARDINAL
emaj-84	299	3	bekezela ncube	PERSON
emaj-84	299	4	2009	DATE
emaj-84	300	1	ethiopia	GPE
emaj-84	301	1	bhattacherjee	GPE
emaj-84	301	2	a.	PERSON
emaj-84	301	3	2012	DATE
emaj-84	302	1	2nd	ORDINAL
emaj-84	303	1	2008	DATE
emaj-84	305	1	4	CARDINAL
emaj-84	306	1	brito	PERSON
emaj-84	306	2	2008	DATE
emaj-84	308	1	university de porto	ORG
emaj-84	309	1	christopher lovelock	PERSON
emaj-84	309	2	lauren wright	PERSON
emaj-84	309	3	2006	DATE
emaj-84	311	1	chung lo s.	PERSON
emaj-84	311	2	2012	DATE
emaj-84	313	1	journal of social sciences	ORG
emaj-84	313	2	8	CARDINAL
emaj-84	313	3	1	CARDINAL
emaj-84	313	4	91	CARDINAL
emaj-84	313	5	k.e.	GPE
emaj-84	314	1	kurtz l.,(2003	PERSON
emaj-84	316	1	second	ORDINAL
emaj-84	316	2	cohen	PERSON
emaj-84	316	3	l. manion	PERSON
emaj-84	316	4	l.	PERSON
emaj-84	316	5	morrison	PERSON
emaj-84	316	6	k.	PERSON
emaj-84	316	7	2007	DATE
emaj-84	318	1	6th	ORDINAL
emaj-84	318	2	london	GPE
emaj-84	318	3	new york	GPE
emaj-84	319	1	creswell j.w (	PERSON
emaj-84	319	2	2003	DATE
emaj-84	321	1	2nd	ORDINAL
emaj-84	321	2	2011	DATE
emaj-84	322	1	darley w.k	PERSON
emaj-84	322	2	2008	DATE
emaj-84	323	1	african	NORP
emaj-84	324	1	journal of business & industrial marketing 23/6	ORG
emaj-84	324	2	374–383	CARDINAL
emaj-84	324	3	dawkins	PERSON
emaj-84	324	4	r.	PERSON
emaj-84	324	5	2008	DATE
emaj-84	324	6	microsoft	ORG
emaj-84	324	7	2009	DATE
emaj-84	326	1	redmond	GPE
emaj-84	326	2	wa	GPE
emaj-84	326	3	microsoft corporation.	ORG
emaj-84	327	1	development bank	ORG
emaj-84	327	2	ethiopia	GPE
emaj-84	327	3	2012	DATE
emaj-84	328	1	dongmei zhang	PERSON
emaj-84	328	2	2009	DATE
emaj-84	329	1	chinese	NORP
emaj-84	330	1	lincoln university	ORG
emaj-84	330	2	canterbury	GPE
emaj-84	330	3	new zealand	GPE
emaj-84	330	4	5	CARDINAL
emaj-84	330	5	issn 2158-8708	PERSON
emaj-84	330	6	cherinet boke chakiso	PERSON
emaj-84	330	7	f. r.	PERSON
emaj-84	330	8	p.h.	GPE
emaj-84	330	9	1987	DATE
emaj-84	333	1	a.	PERSON
emaj-84	333	2	2005	DATE
emaj-84	334	1	spss	ORG
emaj-84	335	1	2nd	ORDINAL
emaj-84	336	1	s.	PERSON
emaj-84	336	2	2005	DATE
emaj-84	338	1	30	CARDINAL
emaj-84	339	1	george	PERSON
emaj-84	339	2	mallery	PERSON
emaj-84	339	3	2003	DATE
emaj-84	340	1	oxford university press	ORG
emaj-84	340	2	a.	PERSON
emaj-84	340	3	2003	DATE
emaj-84	342	1	sage publications ltd grönroos	ORG
emaj-84	342	2	1994	DATE
emaj-84	344	1	32	CARDINAL
emaj-84	345	1	2, 1994	DATE
emaj-84	346	1	4-20	CARDINAL
emaj-84	347	1	mcb university press limited	ORG
emaj-84	348	1	june, 2011	DATE
emaj-84	350	1	1101	DATE
emaj-84	350	2	connecticut ave	GPE
emaj-84	350	3	300	CARDINAL
emaj-84	350	4	washington	GPE
emaj-84	350	5	hennig	PERSON
emaj-84	350	6	h. & hansen	ORG
emaj-84	350	7	2003	DATE
emaj-84	352	1	university of hanover	ORG
emaj-84	353	1	izah mohd tahir	PERSON
emaj-84	353	2	i.m. & zulkifli	ORG
emaj-84	353	3	2011	DATE
emaj-84	357	1	1	CARDINAL
emaj-84	357	2	1	CARDINAL
emaj-84	358	1	cilla´n	GPE
emaj-84	358	2	j.g. & gutie´rrez	ORG
emaj-84	358	3	s.m.	GPE
emaj-84	358	4	2005	DATE
emaj-84	359	1	spanish	NORP
emaj-84	360	1	journal of services marketing	ORG
emaj-84	360	2	19	CARDINAL
emaj-84	360	3	244	CARDINAL
emaj-84	360	4	john williams	PERSON
emaj-84	360	5	2004	DATE
emaj-84	362	1	elsevier ltd	ORG
emaj-84	362	2	great britain	GPE
emaj-84	362	3	kanagal	GPE
emaj-84	362	4	n.	PERSON
emaj-84	362	5	2009	DATE
emaj-84	364	1	journal of management and marketing research	ORG
emaj-84	365	1	indian institute of management	ORG
emaj-84	365	2	bangalore	GPE
emaj-84	365	3	5 no 2 (	MONEY
emaj-84	365	4	issn 2158-8708	PERSON
emaj-84	365	5	kaur g.	PERSON
emaj-84	365	6	sharma r.d.	PERSON
emaj-84	365	7	mahajan n.	PERSON
emaj-84	365	8	2012	DATE
emaj-84	367	1	international journal of bank	ORG
emaj-84	367	2	30	CARDINAL
emaj-84	369	1	4	CARDINAL
emaj-84	370	1	280-302	CARDINAL
emaj-84	371	1	kidane	PERSON
emaj-84	371	2	2012	DATE
emaj-84	372	1	addis ababa	GPE
emaj-84	372	2	ethiopia	GPE
emaj-84	374	1	addis ababa university	ORG
emaj-84	375	1	kothari	PERSON
emaj-84	375	2	c.r.	GPE
emaj-84	375	3	2004	DATE
emaj-84	377	1	2nd	ORDINAL
emaj-84	378	1	india	GPE
emaj-84	378	2	kotler	ORG
emaj-84	378	3	p. & keller k.l.	ORG
emaj-84	378	4	2012	DATE
emaj-84	380	1	14th	ORDINAL
emaj-84	381	1	pearson education, inc.	ORG
emaj-84	381	2	prentice hall	ORG
emaj-84	381	3	one	CARDINAL
emaj-84	381	4	lake street	FAC
emaj-84	381	5	new jersey	GPE
emaj-84	381	6	kotler	ORG
emaj-84	381	7	keller	GPE
emaj-84	381	8	k.l.	GPE
emaj-84	381	9	2006	DATE
emaj-84	382	1	12th	ORDINAL
emaj-84	383	1	pearson education, inc.	ORG
emaj-84	383	2	new jersey liu	GPE
emaj-84	383	3	m.t. chu	GPE
emaj-84	383	4	r. wong	PERSON
emaj-84	383	5	i.a	GPE
emaj-84	383	6	zúñiga	ORG
emaj-84	383	7	meng	PERSON
emaj-84	383	8	y. & pang	ORG
emaj-84	383	9	2012	DATE
emaj-84	385	1	asia pacific journal of marketing	ORG
emaj-84	386	1	g. dematteo	PERSON
emaj-84	386	2	d. festinger	PERSON
emaj-84	386	3	2005	DATE
emaj-84	388	1	john wiley & sons, inc.	ORG
emaj-84	388	2	hoboken	GPE
emaj-84	388	3	new jersey	GPE
emaj-84	389	1	marshall, n.w.	ORG
emaj-84	389	2	2010	DATE
emaj-84	391	1	journal of business & economics	ORG
emaj-84	392	1	8	CARDINAL
emaj-84	392	2	8	CARDINAL
emaj-84	392	3	morgan, r. & hunt	ORG
emaj-84	392	4	s.	PERSON
emaj-84	392	5	1994	DATE
emaj-84	394	1	58	DATE
emaj-84	394	2	38	CARDINAL
emaj-84	394	3	s.a.	GPE
emaj-84	394	4	m.	PERSON
emaj-84	394	5	2012	DATE
emaj-84	396	1	african journal of business management	ORG
emaj-84	396	2	6(8	CARDINAL
emaj-84	397	1	2897	CARDINAL
emaj-84	397	2	5	CARDINAL
emaj-84	397	3	issn 2158-8708	PERSON
emaj-84	397	4	cherinet boke chakiso	PERSON
emaj-84	398	1	f.	PERSON
emaj-84	398	2	2010	DATE
emaj-84	400	1	product & brand	ORG
emaj-84	400	2	19/3	CARDINAL
emaj-84	400	3	2010	DATE
emaj-84	400	4	170–180	CARDINAL
emaj-84	402	1	2006	DATE
emaj-84	404	1	third	ORDINAL
emaj-84	405	1	elsevier ltd	ORG
emaj-84	405	2	national bank of	ORG
emaj-84	405	3	ethiopia	GPE
emaj-84	405	4	2012	DATE
emaj-84	406	1	ndubisi	PERSON
emaj-84	406	2	n. o.	PERSON
emaj-84	406	3	c.k.	GPE
emaj-84	406	4	2005	DATE
emaj-84	408	1	international journal of bank	ORG
emaj-84	408	2	23	CARDINAL
emaj-84	409	1	542-557	CARDINAL
emaj-84	410	1	ndubisi	ORG
emaj-84	410	2	n.o. &	ORG
emaj-84	410	3	c.n.	GPE
emaj-84	410	4	2009	DATE
emaj-84	412	1	international journal of quality & reliability management	ORG
emaj-84	414	1	26	CARDINAL
emaj-84	415	1	3, 2009	DATE
emaj-84	416	1	283-301	CARDINAL
emaj-84	416	2	n.o.	GPE
emaj-84	416	3	2005	DATE
emaj-84	419	1	24	CARDINAL
emaj-84	419	2	1, 2006	DATE
emaj-84	420	1	48-61	CARDINAL
emaj-84	420	2	limited oliver	PERSON
emaj-84	420	3	r. l.	PERSON
emaj-84	420	4	1999	DATE
emaj-84	423	1	63(5	CARDINAL
emaj-84	423	2	33-44	DATE
emaj-84	424	1	r.w.	GPE
emaj-84	424	2	2008	DATE
emaj-84	426	1	1000	CARDINAL
emaj-84	426	2	massachusetts	GPE
emaj-84	426	3	cambridge	GPE
emaj-84	426	4	ma 02138, usa.	ORG
emaj-84	426	5	palmatier	GPE
emaj-84	426	6	r.w. jarvis	ORG
emaj-84	426	7	c.b. bechkoff	GPE
emaj-84	426	8	j.r. & kardes	ORG
emaj-84	426	9	2009	DATE
emaj-84	429	1	73	CARDINAL
emaj-84	430	1	american marketing association	ORG
emaj-84	430	2	jagdish	GPE
emaj-84	430	3	1999	DATE
emaj-84	432	1	thousand	CARDINAL
emaj-84	432	2	a.	PERSON
emaj-84	432	3	jagdish	GPE
emaj-84	434	1	1	CARDINAL
emaj-84	434	2	peter lok	PERSON
emaj-84	434	3	john crawford	PERSON
emaj-84	434	4	2001	DATE
emaj-84	436	1	16	CARDINAL
emaj-84	437	1	594	CARDINAL
emaj-84	437	2	613	CARDINAL
emaj-84	437	3	5	CARDINAL
emaj-84	437	4	issn 2158-8708	PERSON
emaj-84	438	1	mousavi	PERSON
emaj-84	438	2	a.	PERSON
emaj-84	438	3	rakowski	GPE
emaj-84	438	4	r.t.	PERSON
emaj-84	438	5	2005	DATE
emaj-84	440	1	icim	PERSON
emaj-84	440	2	october 29-30	DATE
emaj-84	440	3	bangkok	GPE
emaj-84	440	4	thailand	GPE
emaj-84	441	1	saiz	ORG
emaj-84	441	2	b.s. & pilorge	ORG
emaj-84	441	3	2010	DATE
emaj-84	442	1	europe	LOC
emaj-84	444	1	shifera bekele	PERSON
emaj-84	444	2	2011	DATE
emaj-84	445	1	abyssinia	ORG
emaj-84	447	1	addis ababa university	ORG
emaj-84	448	1	2002	DATE
emaj-84	450	1	rochester institute of technology	ORG
emaj-84	451	1	taleghani	NORP
emaj-84	451	2	m. gilaninia	PERSON
emaj-84	451	3	s.	PERSON
emaj-84	451	4	mousavian	ORG
emaj-84	451	5	s.j.	PERSON
emaj-84	451	6	2011	DATE
emaj-84	452	1	iran	GPE
emaj-84	452	2	2 no. 19	CARDINAL
emaj-84	452	3	tyler	PERSON
emaj-84	452	4	k. and stanley	ORG
emaj-84	452	5	2007	DATE
emaj-84	455	1	21/5	CARDINAL
emaj-84	455	2	2007	DATE
emaj-84	455	3	334–344	DATE
emaj-84	455	4	zeithaml	PERSON
emaj-84	455	5	v.a.	GPE
emaj-84	455	6	bitner, m.j (	ORG
emaj-84	455	7	2003	DATE
emaj-84	457	1	third	ORDINAL
emaj-84	458	1	tata mcgraw-hill	ORG
emaj-84	458	2	india	GPE
emaj-84	459	1	zemen bank	ORG
emaj-84	459	2	z. & tahir	ORG
emaj-84	459	3	i.m.	GPE
emaj-84	459	4	2011	DATE
emaj-84	463	1	1	CARDINAL
emaj-84	463	2	1	CARDINAL