id	sid	tid	token	lemma	pos
emaj-163	1	1	volume	volume	NOUN
emaj-163	1	2	7	7	NUM
emaj-163	1	3	no	no	DET
emaj-163	1	4	2	2	NUM
emaj-163	1	5	(	(	PUNCT
emaj-163	1	6	2018	2018	NUM
emaj-163	1	7	)	)	PUNCT
emaj-163	2	1	|	|	ADV
emaj-163	2	2	issn	issn	VERB
emaj-163	2	3	2158	2158	NUM
emaj-163	2	4	-	-	SYM
emaj-163	2	5	8708	8708	NUM
emaj-163	2	6	(	(	PUNCT
emaj-163	2	7	online	online	NOUN
emaj-163	2	8	)	)	PUNCT
emaj-163	2	9	|	|	ADV
emaj-163	2	10	doi	doi	X
emaj-163	2	11	10.5195	10.5195	NUM
emaj-163	2	12	/	/	SYM
emaj-163	2	13	emaj.2018.134	emaj.2018.134	PROPN
emaj-163	3	1	|	|	NOUN
emaj-163	3	2	http://emaj.pitt.edu	http://emaj.pitt.edu	NOUN
emaj-163	3	3	business	business	NOUN
emaj-163	3	4	process	process	NOUN
emaj-163	3	5	reengineering	reengineering	NOUN
emaj-163	3	6	and	and	CCONJ
emaj-163	3	7	the	the	DET
emaj-163	3	8	performance	performance	NOUN
emaj-163	3	9	of	of	ADP
emaj-163	3	10	insurance	insurance	NOUN
emaj-163	3	11	firms	firm	NOUN
emaj-163	3	12	in	in	ADP
emaj-163	3	13	nigeria	nigeria	PROPN
emaj-163	3	14	benneth	benneth	PROPN
emaj-163	3	15	uchenna	uchenna	ADJ
emaj-163	3	16	eze	eze	X
emaj-163	3	17	hallmark	hallmark	PROPN
emaj-163	3	18	university	university	PROPN
emaj-163	3	19	,	,	PUNCT
emaj-163	3	20	nigeria	nigeria	PROPN
emaj-163	4	1	|	|	ADV
emaj-163	4	2	beneze7@gmail.com	beneze7@gmail.com	X
emaj-163	4	3	saidi	saidi	PROPN
emaj-163	4	4	adedeji	adedeji	VERB
emaj-163	4	5	adelekan	adelekan	PROPN
emaj-163	4	6	mountain	mountain	PROPN
emaj-163	4	7	top	top	PROPN
emaj-163	4	8	university	university	PROPN
emaj-163	4	9	,	,	PUNCT
emaj-163	4	10	nigeria	nigeria	PROPN
emaj-163	5	1	|	|	ADV
emaj-163	5	2	saadelekan@mtu.edu.ng	saadelekan@mtu.edu.ng	NOUN
emaj-163	5	3	emmanuel	emmanuel	PROPN
emaj-163	5	4	kanayo	kanayo	PROPN
emaj-163	5	5	nwaba	nwaba	PROPN
emaj-163	5	6	olabisi	olabisi	PROPN
emaj-163	5	7	onabanjo	onabanjo	PROPN
emaj-163	5	8	university	university	PROPN
emaj-163	5	9	,	,	PUNCT
emaj-163	5	10	nigeria	nigeria	PROPN
emaj-163	6	1	|	|	ADV
emaj-163	6	2	nwabakanayo@gmail.com	nwabakanayo@gmail.com	X
emaj-163	7	1	abstract	abstract	ADJ
emaj-163	7	2	this	this	DET
emaj-163	7	3	study	study	NOUN
emaj-163	7	4	investigated	investigate	VERB
emaj-163	7	5	the	the	DET
emaj-163	7	6	effect	effect	NOUN
emaj-163	7	7	of	of	ADP
emaj-163	7	8	business	business	NOUN
emaj-163	7	9	process	process	NOUN
emaj-163	7	10	reengineering	reengineere	VERB
emaj-163	7	11	on	on	ADP
emaj-163	7	12	the	the	DET
emaj-163	7	13	performance	performance	NOUN
emaj-163	7	14	of	of	ADP
emaj-163	7	15	insurance	insurance	NOUN
emaj-163	7	16	firms	firm	NOUN
emaj-163	7	17	in	in	ADP
emaj-163	7	18	nigeria	nigeria	PROPN
emaj-163	7	19	,	,	PUNCT
emaj-163	7	20	by	by	ADP
emaj-163	7	21	employing	employ	VERB
emaj-163	7	22	two	two	NUM
emaj-163	7	23	components	component	NOUN
emaj-163	7	24	of	of	ADP
emaj-163	7	25	business	business	NOUN
emaj-163	7	26	process	process	NOUN
emaj-163	7	27	reengineering	reengineering	NOUN
emaj-163	7	28	.	.	PUNCT
emaj-163	8	1	survey	survey	NOUN
emaj-163	8	2	research	research	NOUN
emaj-163	8	3	design	design	NOUN
emaj-163	8	4	was	be	AUX
emaj-163	8	5	adopted	adopt	VERB
emaj-163	8	6	,	,	PUNCT
emaj-163	8	7	through	through	ADP
emaj-163	8	8	the	the	DET
emaj-163	8	9	administration	administration	NOUN
emaj-163	8	10	of	of	ADP
emaj-163	8	11	structured	structured	ADJ
emaj-163	8	12	questionnaires	questionnaire	NOUN
emaj-163	8	13	on	on	ADP
emaj-163	8	14	some	some	DET
emaj-163	8	15	selected	select	VERB
emaj-163	8	16	staff	staff	NOUN
emaj-163	8	17	of	of	ADP
emaj-163	8	18	insurance	insurance	NOUN
emaj-163	8	19	companies	company	NOUN
emaj-163	8	20	at	at	ADP
emaj-163	8	21	their	their	PRON
emaj-163	8	22	head	head	NOUN
emaj-163	8	23	offices	office	NOUN
emaj-163	8	24	in	in	ADP
emaj-163	8	25	lagos	lagos	PROPN
emaj-163	8	26	,	,	PUNCT
emaj-163	8	27	nigeria	nigeria	PROPN
emaj-163	8	28	.	.	PUNCT
emaj-163	9	1	the	the	DET
emaj-163	9	2	research	research	NOUN
emaj-163	9	3	instrument	instrument	NOUN
emaj-163	9	4	was	be	AUX
emaj-163	9	5	validated	validate	VERB
emaj-163	9	6	through	through	ADP
emaj-163	9	7	content	content	NOUN
emaj-163	9	8	validity	validity	NOUN
emaj-163	9	9	index	index	NOUN
emaj-163	9	10	(	(	PUNCT
emaj-163	9	11	cvi	cvi	PROPN
emaj-163	9	12	)	)	PUNCT
emaj-163	9	13	,	,	PUNCT
emaj-163	9	14	while	while	SCONJ
emaj-163	9	15	the	the	DET
emaj-163	9	16	reliability	reliability	NOUN
emaj-163	9	17	of	of	ADP
emaj-163	9	18	the	the	DET
emaj-163	9	19	research	research	NOUN
emaj-163	9	20	instrument	instrument	NOUN
emaj-163	9	21	was	be	AUX
emaj-163	9	22	tested	test	VERB
emaj-163	9	23	through	through	ADP
emaj-163	9	24	test	test	NOUN
emaj-163	9	25	-	-	PUNCT
emaj-163	9	26	retest	retest	NOUN
emaj-163	9	27	method	method	NOUN
emaj-163	9	28	.	.	PUNCT
emaj-163	10	1	the	the	DET
emaj-163	10	2	findings	finding	NOUN
emaj-163	10	3	revealed	reveal	VERB
emaj-163	10	4	that	that	SCONJ
emaj-163	10	5	,	,	PUNCT
emaj-163	10	6	the	the	DET
emaj-163	10	7	two	two	NUM
emaj-163	10	8	components	component	NOUN
emaj-163	10	9	of	of	ADP
emaj-163	10	10	business	business	NOUN
emaj-163	10	11	process	process	NOUN
emaj-163	10	12	reengineering	reengineering	NOUN
emaj-163	10	13	adopted	adopt	VERB
emaj-163	10	14	for	for	ADP
emaj-163	10	15	this	this	DET
emaj-163	10	16	study	study	NOUN
emaj-163	10	17	have	have	VERB
emaj-163	10	18	individual	individual	ADJ
emaj-163	10	19	positive	positive	ADJ
emaj-163	10	20	significant	significant	ADJ
emaj-163	10	21	effect	effect	NOUN
emaj-163	10	22	on	on	ADP
emaj-163	10	23	insurance	insurance	NOUN
emaj-163	10	24	firms	firm	NOUN
emaj-163	10	25	’	’	PART
emaj-163	10	26	performance	performance	NOUN
emaj-163	10	27	and	and	CCONJ
emaj-163	10	28	adoption	adoption	NOUN
emaj-163	10	29	of	of	ADP
emaj-163	10	30	new	new	ADJ
emaj-163	10	31	process	process	NOUN
emaj-163	10	32	.	.	PUNCT
emaj-163	11	1	the	the	DET
emaj-163	11	2	f	f	PROPN
emaj-163	11	3	-	-	PUNCT
emaj-163	11	4	statistics	statistic	NOUN
emaj-163	11	5	revealed	reveal	VERB
emaj-163	11	6	that	that	SCONJ
emaj-163	11	7	the	the	DET
emaj-163	11	8	two	two	NUM
emaj-163	11	9	components	component	NOUN
emaj-163	11	10	of	of	ADP
emaj-163	11	11	business	business	NOUN
emaj-163	11	12	process	process	NOUN
emaj-163	11	13	reengineering	reengineering	NOUN
emaj-163	11	14	adopted	adopt	VERB
emaj-163	11	15	for	for	ADP
emaj-163	11	16	this	this	DET
emaj-163	11	17	study	study	NOUN
emaj-163	11	18	have	have	VERB
emaj-163	11	19	positive	positive	ADJ
emaj-163	11	20	significant	significant	ADJ
emaj-163	11	21	combined	combined	ADJ
emaj-163	11	22	effect	effect	NOUN
emaj-163	11	23	on	on	ADP
emaj-163	11	24	insurance	insurance	NOUN
emaj-163	11	25	firms	firm	NOUN
emaj-163	11	26	’	’	PART
emaj-163	11	27	performance	performance	NOUN
emaj-163	11	28	in	in	ADP
emaj-163	11	29	nigeria	nigeria	PROPN
emaj-163	11	30	.	.	PUNCT
emaj-163	12	1	the	the	DET
emaj-163	12	2	adjusted	adjust	VERB
emaj-163	12	3	coefficient	coefficient	NOUN
emaj-163	12	4	of	of	ADP
emaj-163	12	5	determination	determination	NOUN
emaj-163	12	6	implied	imply	VERB
emaj-163	12	7	that	that	SCONJ
emaj-163	12	8	,	,	PUNCT
emaj-163	12	9	change	change	NOUN
emaj-163	12	10	in	in	ADP
emaj-163	12	11	insurance	insurance	NOUN
emaj-163	12	12	firms	firm	NOUN
emaj-163	12	13	’	’	PART
emaj-163	12	14	performance	performance	NOUN
emaj-163	12	15	is	be	AUX
emaj-163	12	16	explained	explain	VERB
emaj-163	12	17	by	by	ADP
emaj-163	12	18	the	the	DET
emaj-163	12	19	combined	combine	VERB
emaj-163	12	20	business	business	NOUN
emaj-163	12	21	process	process	NOUN
emaj-163	12	22	reengineering	reengineere	VERB
emaj-163	12	23	components	component	NOUN
emaj-163	12	24	.	.	PUNCT
emaj-163	13	1	it	it	PRON
emaj-163	13	2	is	be	AUX
emaj-163	13	3	therefore	therefore	ADV
emaj-163	13	4	concluded	conclude	VERB
emaj-163	13	5	that	that	SCONJ
emaj-163	13	6	,	,	PUNCT
emaj-163	13	7	business	business	NOUN
emaj-163	13	8	process	process	NOUN
emaj-163	13	9	reengineering	reengineere	VERB
emaj-163	13	10	components	component	NOUN
emaj-163	13	11	are	be	AUX
emaj-163	13	12	important	important	ADJ
emaj-163	13	13	drivers	driver	NOUN
emaj-163	13	14	of	of	ADP
emaj-163	13	15	insurance	insurance	NOUN
emaj-163	13	16	firms	firm	NOUN
emaj-163	13	17	’	’	PART
emaj-163	13	18	performance	performance	NOUN
emaj-163	13	19	.	.	PUNCT
emaj-163	14	1	it	it	PRON
emaj-163	14	2	is	be	AUX
emaj-163	14	3	recommended	recommend	VERB
emaj-163	14	4	that	that	SCONJ
emaj-163	14	5	,	,	PUNCT
emaj-163	14	6	insurance	insurance	NOUN
emaj-163	14	7	firms	firm	NOUN
emaj-163	14	8	should	should	AUX
emaj-163	14	9	introduce	introduce	VERB
emaj-163	14	10	new	new	ADJ
emaj-163	14	11	technology	technology	NOUN
emaj-163	14	12	that	that	PRON
emaj-163	14	13	will	will	AUX
emaj-163	14	14	aid	aid	VERB
emaj-163	14	15	insurance	insurance	NOUN
emaj-163	14	16	penetration	penetration	NOUN
emaj-163	14	17	,	,	PUNCT
emaj-163	14	18	especially	especially	ADV
emaj-163	14	19	information	information	NOUN
emaj-163	14	20	communication	communication	NOUN
emaj-163	14	21	technology	technology	NOUN
emaj-163	14	22	(	(	PUNCT
emaj-163	14	23	ict	ict	PROPN
emaj-163	14	24	)	)	PUNCT
emaj-163	14	25	.	.	PUNCT
emaj-163	15	1	the	the	DET
emaj-163	15	2	deployment	deployment	NOUN
emaj-163	15	3	of	of	ADP
emaj-163	15	4	ict	ict	PROPN
emaj-163	15	5	tends	tend	VERB
emaj-163	15	6	to	to	PART
emaj-163	15	7	make	make	VERB
emaj-163	15	8	it	it	PRON
emaj-163	15	9	easier	easy	ADJ
emaj-163	15	10	for	for	SCONJ
emaj-163	15	11	existing	exist	VERB
emaj-163	15	12	and	and	CCONJ
emaj-163	15	13	new	new	ADJ
emaj-163	15	14	customers	customer	NOUN
emaj-163	15	15	to	to	PART
emaj-163	15	16	pick	pick	VERB
emaj-163	15	17	-	-	PUNCT
emaj-163	15	18	up	up	ADP
emaj-163	15	19	insurance	insurance	NOUN
emaj-163	15	20	policies	policy	NOUN
emaj-163	15	21	through	through	ADP
emaj-163	15	22	their	their	PRON
emaj-163	15	23	smart	smart	ADJ
emaj-163	15	24	phones	phone	NOUN
emaj-163	15	25	or	or	CCONJ
emaj-163	15	26	personal	personal	ADJ
emaj-163	15	27	computers	computer	NOUN
emaj-163	15	28	.	.	PUNCT
emaj-163	16	1	furthermore	furthermore	ADV
emaj-163	16	2	,	,	PUNCT
emaj-163	16	3	insurance	insurance	NOUN
emaj-163	16	4	firms	firm	NOUN
emaj-163	16	5	should	should	AUX
emaj-163	16	6	equally	equally	ADV
emaj-163	16	7	come	come	VERB
emaj-163	16	8	up	up	ADP
emaj-163	16	9	with	with	ADP
emaj-163	16	10	reengineered	reengineere	VERB
emaj-163	16	11	processes	process	NOUN
emaj-163	16	12	.	.	PUNCT
emaj-163	17	1	the	the	DET
emaj-163	17	2	process	process	NOUN
emaj-163	17	3	of	of	ADP
emaj-163	17	4	serving	serve	VERB
emaj-163	17	5	their	their	PRON
emaj-163	17	6	customers	customer	NOUN
emaj-163	17	7	should	should	AUX
emaj-163	17	8	be	be	AUX
emaj-163	17	9	enhanced	enhance	VERB
emaj-163	17	10	.	.	PUNCT
emaj-163	18	1	keywords	keyword	NOUN
emaj-163	18	2	:	:	PUNCT
emaj-163	18	3	business	business	NOUN
emaj-163	18	4	process	process	NOUN
emaj-163	18	5	reengineering	reengineering	NOUN
emaj-163	18	6	,	,	PUNCT
emaj-163	18	7	insurance	insurance	NOUN
emaj-163	18	8	firms	firm	NOUN
emaj-163	18	9	,	,	PUNCT
emaj-163	18	10	performance	performance	NOUN
emaj-163	18	11	,	,	PUNCT
emaj-163	18	12	new	new	ADJ
emaj-163	18	13	technology	technology	NOUN
emaj-163	18	14	,	,	PUNCT
emaj-163	18	15	new	new	ADJ
emaj-163	18	16	process	process	NOUN
emaj-163	18	17	new	new	ADJ
emaj-163	18	18	articles	article	NOUN
emaj-163	18	19	in	in	ADP
emaj-163	18	20	this	this	DET
emaj-163	18	21	journal	journal	NOUN
emaj-163	18	22	are	be	AUX
emaj-163	18	23	licensed	license	VERB
emaj-163	18	24	under	under	ADP
emaj-163	18	25	a	a	DET
emaj-163	18	26	creative	creative	ADJ
emaj-163	18	27	commons	common	NOUN
emaj-163	18	28	attribution	attribution	NOUN
emaj-163	18	29	3.0	3.0	NUM
emaj-163	18	30	united	unite	VERB
emaj-163	18	31	states	states	PROPN
emaj-163	18	32	license	license	NOUN
emaj-163	18	33	.	.	PUNCT
emaj-163	19	1	this	this	DET
emaj-163	19	2	journal	journal	NOUN
emaj-163	19	3	is	be	AUX
emaj-163	19	4	published	publish	VERB
emaj-163	19	5	by	by	ADP
emaj-163	19	6	the	the	DET
emaj-163	19	7	university	university	NOUN
emaj-163	19	8	library	library	NOUN
emaj-163	19	9	system	system	NOUN
emaj-163	19	10	of	of	ADP
emaj-163	19	11	the	the	DET
emaj-163	19	12	university	university	PROPN
emaj-163	19	13	of	of	ADP
emaj-163	19	14	pittsburgh	pittsburgh	PROPN
emaj-163	19	15	as	as	ADP
emaj-163	19	16	part	part	NOUN
emaj-163	19	17	of	of	ADP
emaj-163	19	18	its	its	PRON
emaj-163	19	19	d	d	NOUN
emaj-163	19	20	-	-	PUNCT
emaj-163	19	21	scribe	scribe	VERB
emaj-163	19	22	digital	digital	ADJ
emaj-163	19	23	publishing	publishing	NOUN
emaj-163	19	24	program	program	NOUN
emaj-163	19	25	,	,	PUNCT
emaj-163	19	26	and	and	CCONJ
emaj-163	19	27	is	be	AUX
emaj-163	19	28	cosponsored	cosponsor	VERB
emaj-163	19	29	by	by	ADP
emaj-163	19	30	the	the	DET
emaj-163	19	31	university	university	PROPN
emaj-163	19	32	of	of	ADP
emaj-163	19	33	pittsburgh	pittsburgh	PROPN
emaj-163	19	34	press	press	NOUN
emaj-163	19	35	.	.	PUNCT
emaj-163	20	1	volume	volume	NOUN
emaj-163	20	2	9	9	NUM
emaj-163	20	3	no	no	DET
emaj-163	20	4	1	1	NUM
emaj-163	20	5	(	(	PUNCT
emaj-163	20	6	2019	2019	NUM
emaj-163	20	7	)	)	PUNCT
emaj-163	20	8	|	|	ADV
emaj-163	20	9	issn	issn	VERB
emaj-163	20	10	2158	2158	NUM
emaj-163	20	11	-	-	SYM
emaj-163	20	12	8708	8708	NUM
emaj-163	20	13	(	(	PUNCT
emaj-163	20	14	online	online	NOUN
emaj-163	20	15	)	)	PUNCT
emaj-163	21	1	|	|	ADV
emaj-163	21	2	doi	doi	X
emaj-163	21	3	10.5195	10.5195	NUM
emaj-163	21	4	/	/	SYM
emaj-163	21	5	emaj.2019.163	emaj.2019.163	PROPN
emaj-163	21	6	|	|	NOUN
emaj-163	21	7	http://emaj.pitt.edu	http://emaj.pitt.edu	VERB
emaj-163	21	8	|	|	ADV
emaj-163	22	1	http://creativecommons.org/licenses/by/3.0/us/	http://creativecommons.org/licenses/by/3.0/us/	NOUN
emaj-163	22	2	mailto:beneze7@gmail.com	mailto:beneze7@gmail.com	NOUN
emaj-163	23	1	mailto:saadelekan@mtu.edu.ng	mailto:saadelekan@mtu.edu.ng	NUM
emaj-163	23	2	mailto:nwabakanayo@gmail.com	mailto:nwabakanayo@gmail.com	X
emaj-163	23	3	http://www.library.pitt.edu/	http://www.library.pitt.edu/	PROPN
emaj-163	23	4	http://www.pitt.edu/	http://www.pitt.edu/	NOUN
emaj-163	23	5	http://www.library.pitt.edu/articles/digpubtype/index.html	http://www.library.pitt.edu/articles/digpubtype/index.html	PUNCT
emaj-163	24	1	http://www.upress.pitt.edu/upressindex.aspx	http://www.upress.pitt.edu/upressindex.aspx	NUM
emaj-163	24	2	http://creativecommons.org/licenses/by/3.0/us/	http://creativecommons.org/licenses/by/3.0/us/	NOUN
emaj-163	24	3	http://creativecommons.org/licenses/by/3.0/us/	http://creativecommons.org/licenses/by/3.0/us/	NOUN
emaj-163	25	1	http://creativecommons.org/licenses/by/3.0/us/	http://creativecommons.org/licenses/by/3.0/us/	NOUN
emaj-163	25	2	volume	volume	NOUN
emaj-163	25	3	9	9	NUM
emaj-163	25	4	no	no	DET
emaj-163	25	5	1	1	NUM
emaj-163	25	6	(	(	PUNCT
emaj-163	25	7	2019	2019	NUM
emaj-163	25	8	)	)	PUNCT
emaj-163	25	9	|	|	ADV
emaj-163	25	10	issn	issn	VERB
emaj-163	25	11	2158	2158	NUM
emaj-163	25	12	-	-	SYM
emaj-163	25	13	8708	8708	NUM
emaj-163	25	14	(	(	PUNCT
emaj-163	25	15	online	online	NOUN
emaj-163	25	16	)	)	PUNCT
emaj-163	25	17	|	|	ADV
emaj-163	25	18	doi	doi	X
emaj-163	25	19	10.5195	10.5195	NUM
emaj-163	25	20	/	/	SYM
emaj-163	25	21	emaj.2019.163	emaj.2019.163	PROPN
emaj-163	25	22	|	|	NOUN
emaj-163	25	23	http://emaj.pitt.edu	http://emaj.pitt.edu	VERB
emaj-163	25	24	benneth	benneth	PROPN
emaj-163	25	25	uchenna	uchenna	ADJ
emaj-163	25	26	eze	eze	PROPN
emaj-163	25	27	,	,	PUNCT
emaj-163	25	28	saidi	saidi	PROPN
emaj-163	25	29	adedeji	adedeji	NOUN
emaj-163	25	30	adelekan	adelekan	PROPN
emaj-163	25	31	,	,	PUNCT
emaj-163	25	32	emmanuel	emmanuel	PROPN
emaj-163	25	33	kanayo	kanayo	PROPN
emaj-163	25	34	nwaba	nwaba	PROPN
emaj-163	25	35	emerging	emerge	VERB
emaj-163	25	36	markets	market	NOUN
emaj-163	25	37	journal	journal	NOUN
emaj-163	25	38	|	|	ADV
emaj-163	25	39	p	p	NOUN
emaj-163	25	40	a	a	DET
emaj-163	25	41	g	g	NOUN
emaj-163	25	42	e	e	NOUN
emaj-163	25	43	|45	|45	ADJ
emaj-163	25	44	business	business	NOUN
emaj-163	25	45	process	process	NOUN
emaj-163	25	46	reengineering	reengineering	NOUN
emaj-163	25	47	and	and	CCONJ
emaj-163	25	48	the	the	DET
emaj-163	25	49	performance	performance	NOUN
emaj-163	25	50	of	of	ADP
emaj-163	25	51	insurance	insurance	NOUN
emaj-163	25	52	firms	firm	NOUN
emaj-163	25	53	in	in	ADP
emaj-163	25	54	nigeria	nigeria	PROPN
emaj-163	25	55	benneth	benneth	PROPN
emaj-163	25	56	uchenna	uchenna	PROPN
emaj-163	25	57	eze	eze	PROPN
emaj-163	25	58	saidi	saidi	PROPN
emaj-163	25	59	adedeji	adedeji	PROPN
emaj-163	25	60	adelekan	adelekan	PROPN
emaj-163	26	1	emmanuel	emmanuel	PROPN
emaj-163	26	2	kanayo	kanayo	PROPN
emaj-163	26	3	nwaba	nwaba	PROPN
emaj-163	26	4	i.	i.	PROPN
emaj-163	26	5	introduction	introduction	PROPN
emaj-163	26	6	organizational	organizational	ADJ
emaj-163	26	7	performance	performance	NOUN
emaj-163	26	8	has	have	AUX
emaj-163	26	9	become	become	VERB
emaj-163	26	10	a	a	DET
emaj-163	26	11	major	major	ADJ
emaj-163	26	12	determinant	determinant	NOUN
emaj-163	26	13	of	of	ADP
emaj-163	26	14	firms	firm	NOUN
emaj-163	26	15	’	'	PUNCT
emaj-163	26	16	corporate	corporate	ADJ
emaj-163	26	17	existence	existence	NOUN
emaj-163	26	18	.	.	PUNCT
emaj-163	27	1	as	as	ADP
emaj-163	27	2	a	a	DET
emaj-163	27	3	result	result	NOUN
emaj-163	27	4	,	,	PUNCT
emaj-163	27	5	there	there	PRON
emaj-163	27	6	are	be	VERB
emaj-163	27	7	unavoidable	unavoidable	ADJ
emaj-163	27	8	pressures	pressure	NOUN
emaj-163	27	9	for	for	SCONJ
emaj-163	27	10	organizations	organization	NOUN
emaj-163	27	11	to	to	PART
emaj-163	27	12	reengineer	reengineer	VERB
emaj-163	27	13	their	their	PRON
emaj-163	27	14	business	business	NOUN
emaj-163	27	15	processes	process	NOUN
emaj-163	27	16	for	for	ADP
emaj-163	27	17	greater	great	ADJ
emaj-163	27	18	effectiveness	effectiveness	NOUN
emaj-163	27	19	and	and	CCONJ
emaj-163	27	20	efficiency	efficiency	NOUN
emaj-163	27	21	.	.	PUNCT
emaj-163	28	1	the	the	DET
emaj-163	28	2	goal	goal	NOUN
emaj-163	28	3	of	of	ADP
emaj-163	28	4	business	business	NOUN
emaj-163	28	5	process	process	NOUN
emaj-163	28	6	reengineering	reengineering	NOUN
emaj-163	28	7	is	be	AUX
emaj-163	28	8	to	to	PART
emaj-163	28	9	redesign	redesign	VERB
emaj-163	28	10	and	and	CCONJ
emaj-163	28	11	change	change	VERB
emaj-163	28	12	the	the	DET
emaj-163	28	13	existing	exist	VERB
emaj-163	28	14	business	business	NOUN
emaj-163	28	15	practices	practice	NOUN
emaj-163	28	16	or	or	CCONJ
emaj-163	28	17	process	process	NOUN
emaj-163	28	18	to	to	PART
emaj-163	28	19	achieve	achieve	VERB
emaj-163	28	20	dramatic	dramatic	ADJ
emaj-163	28	21	improvement	improvement	NOUN
emaj-163	28	22	in	in	ADP
emaj-163	28	23	organizational	organizational	ADJ
emaj-163	28	24	performance	performance	NOUN
emaj-163	28	25	.	.	PUNCT
emaj-163	29	1	in	in	ADP
emaj-163	29	2	a	a	DET
emaj-163	29	3	highly	highly	ADV
emaj-163	29	4	competitive	competitive	ADJ
emaj-163	29	5	globalized	globalized	ADJ
emaj-163	29	6	world	world	NOUN
emaj-163	29	7	,	,	PUNCT
emaj-163	29	8	organizations	organization	NOUN
emaj-163	29	9	enhance	enhance	VERB
emaj-163	29	10	competitive	competitive	ADJ
emaj-163	29	11	advantage	advantage	NOUN
emaj-163	29	12	through	through	ADP
emaj-163	29	13	business	business	NOUN
emaj-163	29	14	process	process	NOUN
emaj-163	29	15	reengineering	reengineering	NOUN
emaj-163	29	16	(	(	PUNCT
emaj-163	29	17	bpr	bpr	ADV
emaj-163	29	18	)	)	PUNCT
emaj-163	29	19	by	by	ADP
emaj-163	29	20	redesigning	redesign	VERB
emaj-163	29	21	selected	select	VERB
emaj-163	29	22	processes	process	NOUN
emaj-163	29	23	.	.	PUNCT
emaj-163	30	1	sharma	sharma	PROPN
emaj-163	30	2	(	(	PUNCT
emaj-163	30	3	2006	2006	NUM
emaj-163	30	4	)	)	PUNCT
emaj-163	30	5	posited	posit	VERB
emaj-163	30	6	that	that	SCONJ
emaj-163	30	7	,	,	PUNCT
emaj-163	30	8	business	business	NOUN
emaj-163	30	9	process	process	NOUN
emaj-163	30	10	reengineering	reengineering	NOUN
emaj-163	30	11	implies	imply	VERB
emaj-163	30	12	transformed	transform	VERB
emaj-163	30	13	processes	process	NOUN
emaj-163	30	14	that	that	PRON
emaj-163	30	15	together	together	ADV
emaj-163	30	16	form	form	VERB
emaj-163	30	17	a	a	DET
emaj-163	30	18	component	component	NOUN
emaj-163	30	19	of	of	ADP
emaj-163	30	20	a	a	DET
emaj-163	30	21	larger	large	ADJ
emaj-163	30	22	system	system	NOUN
emaj-163	30	23	aimed	aim	VERB
emaj-163	30	24	at	at	ADP
emaj-163	30	25	enabling	enable	VERB
emaj-163	30	26	organization	organization	NOUN
emaj-163	30	27	to	to	PART
emaj-163	30	28	empower	empower	VERB
emaj-163	30	29	themselves	themselves	PRON
emaj-163	30	30	with	with	ADP
emaj-163	30	31	contemporary	contemporary	ADJ
emaj-163	30	32	technologically	technologically	ADV
emaj-163	30	33	-	-	PUNCT
emaj-163	30	34	based	base	VERB
emaj-163	30	35	business	business	NOUN
emaj-163	30	36	solutions	solution	NOUN
emaj-163	30	37	and	and	CCONJ
emaj-163	30	38	innovations	innovation	NOUN
emaj-163	30	39	.	.	PUNCT
emaj-163	31	1	according	accord	VERB
emaj-163	31	2	to	to	ADP
emaj-163	31	3	klun	klun	NOUN
emaj-163	31	4	and	and	CCONJ
emaj-163	31	5	trkman	trkman	NOUN
emaj-163	31	6	(	(	PUNCT
emaj-163	31	7	2018	2018	NUM
emaj-163	31	8	)	)	PUNCT
emaj-163	31	9	,	,	PUNCT
emaj-163	31	10	business	business	NOUN
emaj-163	31	11	processes	process	NOUN
emaj-163	31	12	are	be	AUX
emaj-163	31	13	simply	simply	ADV
emaj-163	31	14	a	a	DET
emaj-163	31	15	set	set	NOUN
emaj-163	31	16	of	of	ADP
emaj-163	31	17	activities	activity	NOUN
emaj-163	31	18	that	that	PRON
emaj-163	31	19	transform	transform	VERB
emaj-163	31	20	a	a	DET
emaj-163	31	21	set	set	NOUN
emaj-163	31	22	of	of	ADP
emaj-163	31	23	inputs	input	NOUN
emaj-163	31	24	into	into	ADP
emaj-163	31	25	a	a	DET
emaj-163	31	26	set	set	NOUN
emaj-163	31	27	of	of	ADP
emaj-163	31	28	outputs	output	NOUN
emaj-163	31	29	(	(	PUNCT
emaj-163	31	30	goods	good	NOUN
emaj-163	31	31	or	or	CCONJ
emaj-163	31	32	services	service	NOUN
emaj-163	31	33	)	)	PUNCT
emaj-163	31	34	for	for	ADP
emaj-163	31	35	another	another	DET
emaj-163	31	36	person	person	NOUN
emaj-163	31	37	or	or	CCONJ
emaj-163	31	38	process	process	NOUN
emaj-163	31	39	using	use	VERB
emaj-163	31	40	people	people	NOUN
emaj-163	31	41	and	and	CCONJ
emaj-163	31	42	equipments	equipment	NOUN
emaj-163	31	43	.	.	PUNCT
emaj-163	32	1	business	business	NOUN
emaj-163	32	2	process	process	NOUN
emaj-163	32	3	entails	entail	VERB
emaj-163	32	4	a	a	DET
emaj-163	32	5	set	set	NOUN
emaj-163	32	6	of	of	ADP
emaj-163	32	7	logically	logically	ADV
emaj-163	32	8	related	relate	VERB
emaj-163	32	9	tasks	task	NOUN
emaj-163	32	10	performed	perform	VERB
emaj-163	32	11	to	to	PART
emaj-163	32	12	achieve	achieve	VERB
emaj-163	32	13	a	a	DET
emaj-163	32	14	defined	define	VERB
emaj-163	32	15	business	business	NOUN
emaj-163	32	16	output	output	NOUN
emaj-163	32	17	or	or	CCONJ
emaj-163	32	18	outcome	outcome	NOUN
emaj-163	32	19	.	.	PUNCT
emaj-163	33	1	it	it	PRON
emaj-163	33	2	involves	involve	VERB
emaj-163	33	3	a	a	DET
emaj-163	33	4	wide	wide	ADJ
emaj-163	33	5	spectrum	spectrum	NOUN
emaj-163	33	6	of	of	ADP
emaj-163	33	7	activities	activity	NOUN
emaj-163	33	8	procurement	procurement	NOUN
emaj-163	33	9	,	,	PUNCT
emaj-163	33	10	order	order	NOUN
emaj-163	33	11	fulfillment	fulfillment	NOUN
emaj-163	33	12	,	,	PUNCT
emaj-163	33	13	product	product	NOUN
emaj-163	33	14	development	development	NOUN
emaj-163	33	15	,	,	PUNCT
emaj-163	33	16	customer	customer	NOUN
emaj-163	33	17	service	service	NOUN
emaj-163	33	18	and	and	CCONJ
emaj-163	33	19	sales	sale	NOUN
emaj-163	33	20	(	(	PUNCT
emaj-163	33	21	okafor	okafor	PROPN
emaj-163	33	22	&	&	CCONJ
emaj-163	33	23	okeke	okeke	PROPN
emaj-163	33	24	-	-	PUNCT
emaj-163	33	25	ezeanyanwu	ezeanyanwu	NOUN
emaj-163	33	26	,	,	PUNCT
emaj-163	33	27	2018	2018	NUM
emaj-163	33	28	;	;	PUNCT
emaj-163	33	29	sharma	sharma	NOUN
emaj-163	33	30	,	,	PUNCT
emaj-163	33	31	2006	2006	NUM
emaj-163	33	32	)	)	PUNCT
emaj-163	33	33	.	.	PUNCT
emaj-163	34	1	thus	thus	ADV
emaj-163	34	2	,	,	PUNCT
emaj-163	34	3	business	business	NOUN
emaj-163	34	4	process	process	NOUN
emaj-163	34	5	reengineering	reengineering	NOUN
emaj-163	34	6	becomes	become	VERB
emaj-163	34	7	an	an	DET
emaj-163	34	8	offshoot	offshoot	NOUN
emaj-163	34	9	of	of	ADP
emaj-163	34	10	business	business	NOUN
emaj-163	34	11	process	process	NOUN
emaj-163	34	12	.	.	PUNCT
emaj-163	35	1	hammer	hammer	NOUN
emaj-163	35	2	and	and	CCONJ
emaj-163	35	3	champy	champy	NOUN
emaj-163	35	4	(	(	PUNCT
emaj-163	35	5	1993	1993	NUM
emaj-163	35	6	)	)	PUNCT
emaj-163	35	7	argued	argue	VERB
emaj-163	35	8	that	that	SCONJ
emaj-163	35	9	,	,	PUNCT
emaj-163	35	10	the	the	DET
emaj-163	35	11	fundamental	fundamental	ADJ
emaj-163	35	12	reconsideration	reconsideration	NOUN
emaj-163	35	13	and	and	CCONJ
emaj-163	35	14	radical	radical	ADJ
emaj-163	35	15	redesign	redesign	NOUN
emaj-163	35	16	of	of	ADP
emaj-163	35	17	organizational	organizational	ADJ
emaj-163	35	18	process	process	NOUN
emaj-163	35	19	in	in	ADP
emaj-163	35	20	order	order	NOUN
emaj-163	35	21	to	to	PART
emaj-163	35	22	achieve	achieve	VERB
emaj-163	35	23	drastic	drastic	ADJ
emaj-163	35	24	improvement	improvement	NOUN
emaj-163	35	25	of	of	ADP
emaj-163	35	26	current	current	ADJ
emaj-163	35	27	performance	performance	NOUN
emaj-163	35	28	in	in	ADP
emaj-163	35	29	cost	cost	NOUN
emaj-163	35	30	,	,	PUNCT
emaj-163	35	31	service	service	NOUN
emaj-163	35	32	and	and	CCONJ
emaj-163	35	33	speed	speed	NOUN
emaj-163	35	34	enjoy	enjoy	VERB
emaj-163	35	35	a	a	DET
emaj-163	35	36	fair	fair	ADJ
emaj-163	35	37	measure	measure	NOUN
emaj-163	35	38	of	of	ADP
emaj-163	35	39	consensus	consensus	NOUN
emaj-163	35	40	.	.	PUNCT
emaj-163	36	1	in	in	ADP
emaj-163	36	2	nigeria	nigeria	PROPN
emaj-163	36	3	,	,	PUNCT
emaj-163	36	4	the	the	DET
emaj-163	36	5	changing	change	VERB
emaj-163	36	6	dynamics	dynamic	NOUN
emaj-163	36	7	of	of	ADP
emaj-163	36	8	insurance	insurance	NOUN
emaj-163	36	9	market	market	NOUN
emaj-163	36	10	has	have	AUX
emaj-163	36	11	forced	force	VERB
emaj-163	36	12	players	player	NOUN
emaj-163	36	13	at	at	ADP
emaj-163	36	14	all	all	DET
emaj-163	36	15	levels	level	NOUN
emaj-163	36	16	to	to	PART
emaj-163	36	17	reengineer	reengineer	VERB
emaj-163	36	18	their	their	PRON
emaj-163	36	19	business	business	NOUN
emaj-163	36	20	process	process	NOUN
emaj-163	36	21	.	.	PUNCT
emaj-163	37	1	the	the	DET
emaj-163	37	2	insurance	insurance	NOUN
emaj-163	37	3	operations	operation	NOUN
emaj-163	37	4	and	and	CCONJ
emaj-163	37	5	functions	function	NOUN
emaj-163	37	6	were	be	AUX
emaj-163	37	7	redesigned	redesign	VERB
emaj-163	37	8	to	to	PART
emaj-163	37	9	meet	meet	VERB
emaj-163	37	10	emerging	emerge	VERB
emaj-163	37	11	challenges	challenge	NOUN
emaj-163	37	12	of	of	ADP
emaj-163	37	13	contemporary	contemporary	ADJ
emaj-163	37	14	insurance	insurance	NOUN
emaj-163	37	15	activities	activity	NOUN
emaj-163	37	16	.	.	PUNCT
emaj-163	38	1	scholars	scholar	NOUN
emaj-163	38	2	(	(	PUNCT
emaj-163	38	3	okafor	okafor	PROPN
emaj-163	38	4	&	&	CCONJ
emaj-163	38	5	okeke	okeke	PROPN
emaj-163	38	6	-	-	PUNCT
emaj-163	38	7	ezeanyanwu	ezeanyanwu	NOUN
emaj-163	38	8	,	,	PUNCT
emaj-163	38	9	2018	2018	NUM
emaj-163	38	10	;	;	PUNCT
emaj-163	38	11	kabiru	kabiru	PROPN
emaj-163	38	12	,	,	PUNCT
emaj-163	38	13	mohamed	mohamed	PROPN
emaj-163	38	14	&	&	CCONJ
emaj-163	38	15	norlena	norlena	PROPN
emaj-163	38	16	,	,	PUNCT
emaj-163	38	17	2012	2012	NUM
emaj-163	38	18	;	;	PUNCT
emaj-163	38	19	kemal	kemal	PROPN
emaj-163	38	20	,	,	PUNCT
emaj-163	38	21	yasin	yasin	PROPN
emaj-163	38	22	,	,	PUNCT
emaj-163	38	23	&	&	CCONJ
emaj-163	38	24	zafer	zafer	PROPN
emaj-163	38	25	,	,	PUNCT
emaj-163	38	26	2011	2011	NUM
emaj-163	38	27	)	)	PUNCT
emaj-163	38	28	established	establish	VERB
emaj-163	38	29	that	that	SCONJ
emaj-163	38	30	,	,	PUNCT
emaj-163	38	31	business	business	NOUN
emaj-163	38	32	process	process	NOUN
emaj-163	38	33	reengineering	reengineering	NOUN
emaj-163	38	34	is	be	AUX
emaj-163	38	35	positively	positively	ADV
emaj-163	38	36	related	relate	VERB
emaj-163	38	37	to	to	ADP
emaj-163	38	38	firm	firm	ADJ
emaj-163	38	39	performance	performance	NOUN
emaj-163	38	40	.	.	PUNCT
emaj-163	39	1	however	however	ADV
emaj-163	39	2	,	,	PUNCT
emaj-163	39	3	studies	study	NOUN
emaj-163	39	4	examining	examine	VERB
emaj-163	39	5	the	the	DET
emaj-163	39	6	effect	effect	NOUN
emaj-163	39	7	of	of	ADP
emaj-163	39	8	business	business	NOUN
emaj-163	39	9	process	process	NOUN
emaj-163	39	10	reengineering	reengineere	VERB
emaj-163	39	11	on	on	ADP
emaj-163	39	12	insurance	insurance	NOUN
emaj-163	39	13	firms	firm	NOUN
emaj-163	39	14	’	’	PART
emaj-163	39	15	performance	performance	NOUN
emaj-163	39	16	are	be	AUX
emaj-163	39	17	sparse	sparse	ADJ
emaj-163	39	18	.	.	PUNCT
emaj-163	40	1	in	in	ADP
emaj-163	40	2	addressing	address	VERB
emaj-163	40	3	this	this	DET
emaj-163	40	4	research	research	NOUN
emaj-163	40	5	gap	gap	NOUN
emaj-163	40	6	,	,	PUNCT
emaj-163	40	7	this	this	DET
emaj-163	40	8	study	study	NOUN
emaj-163	40	9	examines	examine	VERB
emaj-163	40	10	the	the	DET
emaj-163	40	11	effect	effect	NOUN
emaj-163	40	12	of	of	ADP
emaj-163	40	13	business	business	NOUN
emaj-163	40	14	process	process	NOUN
emaj-163	40	15	reengineering	reengineere	VERB
emaj-163	40	16	(	(	PUNCT
emaj-163	40	17	measured	measure	VERB
emaj-163	40	18	by	by	ADP
emaj-163	40	19	adoption	adoption	NOUN
emaj-163	40	20	of	of	ADP
emaj-163	40	21	new	new	ADJ
emaj-163	40	22	technology	technology	NOUN
emaj-163	40	23	and	and	CCONJ
emaj-163	40	24	adoption	adoption	NOUN
emaj-163	40	25	of	of	ADP
emaj-163	40	26	new	new	ADJ
emaj-163	40	27	process	process	NOUN
emaj-163	40	28	)	)	PUNCT
emaj-163	40	29	on	on	ADP
emaj-163	40	30	insurance	insurance	NOUN
emaj-163	40	31	firms	firm	NOUN
emaj-163	40	32	’	’	PART
emaj-163	40	33	performance	performance	NOUN
emaj-163	40	34	.	.	PUNCT
emaj-163	41	1	in	in	ADP
emaj-163	41	2	line	line	NOUN
emaj-163	41	3	with	with	ADP
emaj-163	41	4	the	the	DET
emaj-163	41	5	research	research	NOUN
emaj-163	41	6	objectives	objective	NOUN
emaj-163	41	7	,	,	PUNCT
emaj-163	41	8	the	the	DET
emaj-163	41	9	following	follow	VERB
emaj-163	41	10	hypotheses	hypothesis	NOUN
emaj-163	41	11	were	be	AUX
emaj-163	41	12	formulated	formulate	VERB
emaj-163	41	13	:	:	PUNCT
emaj-163	41	14	h01	h01	NOUN
emaj-163	41	15	:	:	PUNCT
emaj-163	41	16	adoption	adoption	NOUN
emaj-163	41	17	of	of	ADP
emaj-163	41	18	new	new	ADJ
emaj-163	41	19	technology	technology	NOUN
emaj-163	41	20	does	do	AUX
emaj-163	41	21	not	not	PART
emaj-163	41	22	significantly	significantly	ADV
emaj-163	41	23	affect	affect	VERB
emaj-163	41	24	insurance	insurance	NOUN
emaj-163	41	25	firms	firm	NOUN
emaj-163	41	26	’	’	PART
emaj-163	41	27	performance	performance	NOUN
emaj-163	41	28	.	.	PUNCT
emaj-163	42	1	h02	h02	NOUN
emaj-163	42	2	:	:	PUNCT
emaj-163	42	3	adoption	adoption	NOUN
emaj-163	42	4	of	of	ADP
emaj-163	42	5	new	new	ADJ
emaj-163	42	6	process	process	NOUN
emaj-163	42	7	does	do	AUX
emaj-163	42	8	not	not	PART
emaj-163	42	9	significantly	significantly	ADV
emaj-163	42	10	affect	affect	VERB
emaj-163	42	11	insurance	insurance	NOUN
emaj-163	42	12	firms	firm	NOUN
emaj-163	42	13	’	’	PART
emaj-163	42	14	performance	performance	NOUN
emaj-163	42	15	.	.	PUNCT
emaj-163	43	1	h03	h03	NOUN
emaj-163	43	2	:	:	PUNCT
emaj-163	43	3	business	business	NOUN
emaj-163	43	4	process	process	NOUN
emaj-163	43	5	reengineering	reengineere	VERB
emaj-163	43	6	components	component	NOUN
emaj-163	43	7	do	do	AUX
emaj-163	43	8	not	not	PART
emaj-163	43	9	have	have	VERB
emaj-163	43	10	significant	significant	ADJ
emaj-163	43	11	effect	effect	NOUN
emaj-163	43	12	on	on	ADP
emaj-163	43	13	insurance	insurance	NOUN
emaj-163	43	14	firms	firm	NOUN
emaj-163	43	15	’	’	PART
emaj-163	43	16	performance	performance	NOUN
emaj-163	43	17	.	.	PUNCT
emaj-163	44	1	ii	ii	PROPN
emaj-163	44	2	.	.	PUNCT
emaj-163	45	1	literature	literature	PROPN
emaj-163	45	2	review	review	PROPN
emaj-163	45	3	business	business	NOUN
emaj-163	45	4	process	process	NOUN
emaj-163	45	5	reengineering	reengineering	NOUN
emaj-163	45	6	(	(	PUNCT
emaj-163	45	7	bpr	bpr	ADV
emaj-163	45	8	)	)	PUNCT
emaj-163	45	9	is	be	AUX
emaj-163	45	10	a	a	DET
emaj-163	45	11	means	means	NOUN
emaj-163	45	12	by	by	ADP
emaj-163	45	13	which	which	PRON
emaj-163	45	14	an	an	DET
emaj-163	45	15	organization	organization	NOUN
emaj-163	45	16	can	can	AUX
emaj-163	45	17	achieve	achieve	VERB
emaj-163	45	18	radical	radical	ADJ
emaj-163	45	19	change	change	NOUN
emaj-163	45	20	in	in	ADP
emaj-163	45	21	performance	performance	NOUN
emaj-163	45	22	,	,	PUNCT
emaj-163	45	23	by	by	ADP
emaj-163	45	24	application	application	NOUN
emaj-163	45	25	of	of	ADP
emaj-163	45	26	a	a	DET
emaj-163	45	27	variety	variety	NOUN
emaj-163	45	28	of	of	ADP
emaj-163	45	29	tools	tool	NOUN
emaj-163	45	30	and	and	CCONJ
emaj-163	45	31	techniques	technique	NOUN
emaj-163	45	32	that	that	PRON
emaj-163	45	33	focus	focus	VERB
emaj-163	45	34	on	on	ADP
emaj-163	45	35	the	the	DET
emaj-163	45	36	business	business	NOUN
emaj-163	45	37	as	as	ADP
emaj-163	45	38	a	a	DET
emaj-163	45	39	set	set	NOUN
emaj-163	45	40	of	of	ADP
emaj-163	45	41	related	related	ADJ
emaj-163	45	42	customer	customer	NOUN
emaj-163	45	43	-	-	PUNCT
emaj-163	45	44	related	relate	VERB
emaj-163	45	45	core	core	NOUN
emaj-163	45	46	business	business	NOUN
emaj-163	45	47	processes	process	NOUN
emaj-163	45	48	.	.	PUNCT
emaj-163	46	1	according	accord	VERB
emaj-163	46	2	to	to	ADP
emaj-163	46	3	jacob	jacob	PROPN
emaj-163	46	4	(	(	PUNCT
emaj-163	46	5	2014	2014	NUM
emaj-163	46	6	)	)	PUNCT
emaj-163	46	7	,	,	PUNCT
emaj-163	46	8	brp	brp	PROPN
emaj-163	46	9	is	be	AUX
emaj-163	46	10	a	a	DET
emaj-163	46	11	solution	solution	NOUN
emaj-163	46	12	that	that	PRON
emaj-163	46	13	is	be	AUX
emaj-163	46	14	an	an	DET
emaj-163	46	15	informed	informed	ADJ
emaj-163	46	16	and	and	CCONJ
emaj-163	46	17	participative	participative	ADJ
emaj-163	46	18	process	process	NOUN
emaj-163	46	19	resulting	result	VERB
emaj-163	46	20	in	in	ADP
emaj-163	46	21	new	new	ADJ
emaj-163	46	22	ways	way	NOUN
emaj-163	46	23	of	of	ADP
emaj-163	46	24	doing	do	VERB
emaj-163	46	25	business	business	NOUN
emaj-163	46	26	that	that	PRON
emaj-163	46	27	position	position	VERB
emaj-163	46	28	a	a	DET
emaj-163	46	29	firm	firm	NOUN
emaj-163	46	30	for	for	ADP
emaj-163	46	31	success	success	NOUN
emaj-163	46	32	,	,	PUNCT
emaj-163	46	33	both	both	CCONJ
emaj-163	46	34	in	in	ADP
emaj-163	46	35	the	the	DET
emaj-163	46	36	short	short	ADJ
emaj-163	46	37	and	and	CCONJ
emaj-163	46	38	the	the	DET
emaj-163	46	39	long	long	ADJ
emaj-163	46	40	term	term	NOUN
emaj-163	46	41	.	.	PUNCT
emaj-163	47	1	hammer	hammer	NOUN
emaj-163	47	2	(	(	PUNCT
emaj-163	47	3	1990	1990	NUM
emaj-163	47	4	)	)	PUNCT
emaj-163	47	5	posits	posit	NOUN
emaj-163	47	6	that	that	PRON
emaj-163	47	7	,	,	PUNCT
emaj-163	47	8	brp	brp	PROPN
emaj-163	47	9	is	be	AUX
emaj-163	47	10	the	the	DET
emaj-163	47	11	fundamental	fundamental	ADJ
emaj-163	47	12	rethinking	rethinking	ADJ
emaj-163	47	13	and	and	CCONJ
emaj-163	47	14	radical	radical	ADJ
emaj-163	47	15	redesign	redesign	NOUN
emaj-163	47	16	of	of	ADP
emaj-163	47	17	business	business	NOUN
emaj-163	47	18	processes	process	NOUN
emaj-163	47	19	to	to	PART
emaj-163	47	20	achieve	achieve	VERB
emaj-163	47	21	dramatic	dramatic	ADJ
emaj-163	47	22	improvement	improvement	NOUN
emaj-163	47	23	in	in	ADP
emaj-163	47	24	important	important	ADJ
emaj-163	47	25	contemporary	contemporary	ADJ
emaj-163	47	26	measures	measure	NOUN
emaj-163	47	27	of	of	ADP
emaj-163	47	28	performance	performance	NOUN
emaj-163	47	29	such	such	ADJ
emaj-163	47	30	as	as	ADP
emaj-163	47	31	cost	cost	NOUN
emaj-163	47	32	,	,	PUNCT
emaj-163	47	33	service	service	NOUN
emaj-163	47	34	quality	quality	NOUN
emaj-163	47	35	and	and	CCONJ
emaj-163	47	36	speed	speed	NOUN
emaj-163	47	37	.	.	PUNCT
emaj-163	48	1	tor	tor	NOUN
emaj-163	48	2	and	and	CCONJ
emaj-163	48	3	wendi	wendi	PROPN
emaj-163	48	4	(	(	PUNCT
emaj-163	48	5	1996	1996	NUM
emaj-163	48	6	)	)	PUNCT
emaj-163	48	7	are	be	AUX
emaj-163	48	8	of	of	ADP
emaj-163	48	9	the	the	DET
emaj-163	48	10	opinion	opinion	NOUN
emaj-163	48	11	that	that	SCONJ
emaj-163	48	12	business	business	NOUN
emaj-163	48	13	process	process	NOUN
emaj-163	48	14	reengineering	reengineering	NOUN
emaj-163	48	15	was	be	AUX
emaj-163	48	16	founded	found	VERB
emaj-163	48	17	on	on	ADP
emaj-163	48	18	the	the	DET
emaj-163	48	19	premise	premise	NOUN
emaj-163	48	20	that	that	SCONJ
emaj-163	48	21	significant	significant	ADJ
emaj-163	48	22	corporate	corporate	ADJ
emaj-163	48	23	performance	performance	NOUN
emaj-163	48	24	improvement	improvement	NOUN
emaj-163	48	25	requires	require	VERB
emaj-163	48	26	continuous	continuous	ADJ
emaj-163	48	27	improvement	improvement	NOUN
emaj-163	48	28	,	,	PUNCT
emaj-163	48	29	breaking	break	VERB
emaj-163	48	30	away	away	ADV
emaj-163	48	31	from	from	ADP
emaj-163	48	32	the	the	DET
emaj-163	48	33	outdated	outdated	ADJ
emaj-163	48	34	rules	rule	NOUN
emaj-163	48	35	and	and	CCONJ
emaj-163	48	36	fundamental	fundamental	ADJ
emaj-163	48	37	assumptions	assumption	NOUN
emaj-163	48	38	that	that	PRON
emaj-163	48	39	underlie	underlie	ADJ
emaj-163	48	40	operations	operation	NOUN
emaj-163	48	41	.	.	PUNCT
emaj-163	49	1	bpr	bpr	PROPN
emaj-163	49	2	has	have	AUX
emaj-163	49	3	gained	gain	VERB
emaj-163	49	4	a	a	DET
emaj-163	49	5	considerable	considerable	ADJ
emaj-163	49	6	attention	attention	NOUN
emaj-163	49	7	in	in	ADP
emaj-163	49	8	the	the	DET
emaj-163	49	9	world	world	NOUN
emaj-163	49	10	of	of	ADP
emaj-163	49	11	change	change	NOUN
emaj-163	49	12	management	management	NOUN
emaj-163	49	13	during	during	ADP
emaj-163	49	14	the	the	DET
emaj-163	49	15	past	past	ADJ
emaj-163	49	16	years	year	NOUN
emaj-163	49	17	.	.	PUNCT
emaj-163	50	1	today	today	NOUN
emaj-163	50	2	,	,	PUNCT
emaj-163	50	3	more	more	ADJ
emaj-163	50	4	and	and	CCONJ
emaj-163	50	5	more	more	ADJ
emaj-163	50	6	organizations	organization	NOUN
emaj-163	50	7	are	be	AUX
emaj-163	50	8	embracing	embrace	VERB
emaj-163	50	9	the	the	DET
emaj-163	50	10	bpr	bpr	ADJ
emaj-163	50	11	trend	trend	NOUN
emaj-163	50	12	(	(	PUNCT
emaj-163	50	13	okafor	okafor	PROPN
emaj-163	50	14	&	&	CCONJ
emaj-163	50	15	okekeezeanyanwu	okekeezeanyanwu	PROPN
emaj-163	50	16	,	,	PUNCT
emaj-163	50	17	2018	2018	NUM
emaj-163	50	18	;	;	PUNCT
emaj-163	50	19	kabiru	kabiru	PROPN
emaj-163	50	20	,	,	PUNCT
emaj-163	50	21	mohamed	mohamed	PROPN
emaj-163	50	22	&	&	CCONJ
emaj-163	50	23	norlena	norlena	PROPN
emaj-163	50	24	,	,	PUNCT
emaj-163	50	25	2012	2012	NUM
emaj-163	50	26	;	;	PUNCT
emaj-163	50	27	klun	klun	PROPN
emaj-163	50	28	&	&	CCONJ
emaj-163	50	29	trkman	trkman	NOUN
emaj-163	50	30	,	,	PUNCT
emaj-163	50	31	2018	2018	NUM
emaj-163	50	32	)	)	PUNCT
emaj-163	50	33	.	.	PUNCT
emaj-163	51	1	bpr	bpr	PROPN
emaj-163	51	2	portrays	portray	VERB
emaj-163	51	3	the	the	DET
emaj-163	51	4	adoption	adoption	NOUN
emaj-163	51	5	of	of	ADP
emaj-163	51	6	new	new	ADJ
emaj-163	51	7	technology	technology	NOUN
emaj-163	51	8	and	and	CCONJ
emaj-163	51	9	processes	process	NOUN
emaj-163	51	10	in	in	ADP
emaj-163	51	11	business	business	NOUN
emaj-163	51	12	operations	operation	NOUN
emaj-163	51	13	.	.	PUNCT
emaj-163	52	1	challenges	challenge	NOUN
emaj-163	52	2	in	in	ADP
emaj-163	52	3	business	business	NOUN
emaj-163	52	4	environment	environment	NOUN
emaj-163	52	5	and	and	CCONJ
emaj-163	52	6	competitiveness	competitiveness	NOUN
emaj-163	52	7	have	have	AUX
emaj-163	52	8	called	call	VERB
emaj-163	52	9	for	for	ADP
emaj-163	52	10	immediate	immediate	ADJ
emaj-163	52	11	redesign	redesign	NOUN
emaj-163	52	12	of	of	ADP
emaj-163	52	13	business	business	NOUN
emaj-163	52	14	processes	process	NOUN
emaj-163	52	15	to	to	PART
emaj-163	52	16	achieve	achieve	VERB
emaj-163	52	17	dramatic	dramatic	ADJ
emaj-163	52	18	improvement	improvement	NOUN
emaj-163	52	19	in	in	ADP
emaj-163	52	20	cost	cost	NOUN
emaj-163	52	21	of	of	ADP
emaj-163	52	22	business	business	NOUN
emaj-163	52	23	operations	operation	NOUN
emaj-163	52	24	,	,	PUNCT
emaj-163	52	25	service	service	NOUN
emaj-163	52	26	quality	quality	NOUN
emaj-163	52	27	,	,	PUNCT
emaj-163	52	28	revenue	revenue	NOUN
emaj-163	52	29	and	and	CCONJ
emaj-163	52	30	profitability	profitability	NOUN
emaj-163	52	31	.	.	PUNCT
emaj-163	53	1	this	this	PRON
emaj-163	53	2	involves	involve	VERB
emaj-163	53	3	removing	remove	VERB
emaj-163	53	4	outdated	outdated	ADJ
emaj-163	53	5	processes	process	NOUN
emaj-163	53	6	and	and	CCONJ
emaj-163	53	7	using	use	VERB
emaj-163	53	8	modern	modern	ADJ
emaj-163	53	9	information	information	NOUN
emaj-163	53	10	technology	technology	NOUN
emaj-163	53	11	to	to	PART
emaj-163	53	12	manage	manage	VERB
emaj-163	53	13	business	business	NOUN
emaj-163	53	14	organizations	organization	NOUN
emaj-163	53	15	.	.	PUNCT
emaj-163	54	1	hammer	hammer	NOUN
emaj-163	54	2	and	and	CCONJ
emaj-163	54	3	stanton	stanton	PROPN
emaj-163	54	4	(	(	PUNCT
emaj-163	54	5	2013	2013	NUM
emaj-163	54	6	)	)	PUNCT
emaj-163	54	7	opine	opine	VERB
emaj-163	54	8	that	that	SCONJ
emaj-163	54	9	,	,	PUNCT
emaj-163	54	10	dynamic	dynamic	ADJ
emaj-163	54	11	business	business	NOUN
emaj-163	54	12	environment	environment	NOUN
emaj-163	54	13	has	have	AUX
emaj-163	54	14	called	call	VERB
emaj-163	54	15	for	for	ADP
emaj-163	54	16	innovation	innovation	NOUN
emaj-163	54	17	which	which	PRON
emaj-163	54	18	is	be	AUX
emaj-163	54	19	regarded	regard	VERB
emaj-163	54	20	as	as	ADP
emaj-163	54	21	crucial	crucial	ADJ
emaj-163	54	22	to	to	ADP
emaj-163	54	23	the	the	DET
emaj-163	54	24	sustainment	sustainment	NOUN
emaj-163	54	25	of	of	ADP
emaj-163	54	26	competitive	competitive	ADJ
emaj-163	54	27	advantage	advantage	NOUN
emaj-163	54	28	.	.	PUNCT
emaj-163	55	1	changing	change	VERB
emaj-163	55	2	processes	process	NOUN
emaj-163	55	3	and	and	CCONJ
emaj-163	55	4	creating	create	VERB
emaj-163	55	5	new	new	ADJ
emaj-163	55	6	ones	one	NOUN
emaj-163	55	7	is	be	AUX
emaj-163	55	8	essential	essential	ADJ
emaj-163	55	9	for	for	ADP
emaj-163	55	10	adapting	adapt	VERB
emaj-163	55	11	to	to	ADP
emaj-163	55	12	technological	technological	ADJ
emaj-163	55	13	change	change	NOUN
emaj-163	55	14	and	and	CCONJ
emaj-163	55	15	competitive	competitive	ADJ
emaj-163	55	16	pressures	pressure	NOUN
emaj-163	55	17	.	.	PUNCT
emaj-163	56	1	the	the	DET
emaj-163	56	2	essence	essence	NOUN
emaj-163	56	3	of	of	ADP
emaj-163	56	4	new	new	ADJ
emaj-163	56	5	technology	technology	NOUN
emaj-163	56	6	adoption	adoption	NOUN
emaj-163	56	7	is	be	AUX
emaj-163	56	8	to	to	PART
emaj-163	56	9	ensure	ensure	VERB
emaj-163	56	10	efficiency	efficiency	NOUN
emaj-163	56	11	and	and	CCONJ
emaj-163	56	12	effectiveness	effectiveness	NOUN
emaj-163	56	13	in	in	ADP
emaj-163	56	14	operations	operation	NOUN
emaj-163	56	15	management	management	NOUN
emaj-163	56	16	within	within	ADP
emaj-163	56	17	an	an	DET
emaj-163	56	18	organization	organization	NOUN
emaj-163	56	19	to	to	PART
emaj-163	56	20	maximize	maximize	VERB
emaj-163	56	21	value	value	NOUN
emaj-163	56	22	and	and	CCONJ
emaj-163	56	23	profitability	profitability	NOUN
emaj-163	56	24	through	through	ADP
emaj-163	56	25	competitive	competitive	ADJ
emaj-163	56	26	performance	performance	NOUN
emaj-163	56	27	(	(	PUNCT
emaj-163	56	28	okafor	okafor	PROPN
emaj-163	56	29	&	&	CCONJ
emaj-163	56	30	okeke	okeke	PROPN
emaj-163	56	31	-	-	PUNCT
emaj-163	56	32	ezeanyanwu	ezeanyanwu	NOUN
emaj-163	56	33	,	,	PUNCT
emaj-163	56	34	2018	2018	NUM
emaj-163	56	35	)	)	PUNCT
emaj-163	56	36	.	.	PUNCT
emaj-163	57	1	the	the	DET
emaj-163	57	2	reengineering	reengineere	VERB
emaj-163	57	3	process	process	NOUN
emaj-163	57	4	deals	deal	NOUN
emaj-163	57	5	with	with	ADP
emaj-163	57	6	replacing	replace	VERB
emaj-163	57	7	the	the	DET
emaj-163	57	8	manual	manual	ADJ
emaj-163	57	9	processes	process	NOUN
emaj-163	57	10	with	with	ADP
emaj-163	57	11	automation	automation	NOUN
emaj-163	57	12	and	and	CCONJ
emaj-163	57	13	eliminating	eliminate	VERB
emaj-163	57	14	unnecessary	unnecessary	ADJ
emaj-163	57	15	bureaucracy	bureaucracy	NOUN
emaj-163	57	16	as	as	ADV
emaj-163	57	17	well	well	ADV
emaj-163	57	18	as	as	ADP
emaj-163	57	19	providing	provide	VERB
emaj-163	57	20	right	right	ADJ
emaj-163	57	21	information	information	NOUN
emaj-163	57	22	at	at	ADP
emaj-163	57	23	the	the	DET
emaj-163	57	24	right	right	ADJ
emaj-163	57	25	time	time	NOUN
emaj-163	57	26	to	to	ADP
emaj-163	57	27	the	the	DET
emaj-163	57	28	right	right	ADJ
emaj-163	57	29	people	people	NOUN
emaj-163	57	30	,	,	PUNCT
emaj-163	57	31	eliminating	eliminate	VERB
emaj-163	57	32	unnecessary	unnecessary	ADJ
emaj-163	57	33	work	work	NOUN
emaj-163	57	34	,	,	PUNCT
emaj-163	57	35	reducing	reduce	VERB
emaj-163	57	36	volume	volume	NOUN
emaj-163	57	37	9	9	NUM
emaj-163	57	38	no	no	DET
emaj-163	57	39	1	1	NUM
emaj-163	57	40	(	(	PUNCT
emaj-163	57	41	2019	2019	NUM
emaj-163	57	42	)	)	PUNCT
emaj-163	57	43	|	|	ADV
emaj-163	57	44	issn	issn	VERB
emaj-163	57	45	2158	2158	NUM
emaj-163	57	46	-	-	SYM
emaj-163	57	47	8708	8708	NUM
emaj-163	57	48	(	(	PUNCT
emaj-163	57	49	online	online	NOUN
emaj-163	57	50	)	)	PUNCT
emaj-163	57	51	|	|	ADV
emaj-163	57	52	doi	doi	X
emaj-163	57	53	10.5195	10.5195	NUM
emaj-163	57	54	/	/	SYM
emaj-163	57	55	emaj.2019.163	emaj.2019.163	PROPN
emaj-163	57	56	|	|	NOUN
emaj-163	57	57	http://emaj.pitt.edu	http://emaj.pitt.edu	NOUN
emaj-163	57	58	business	business	NOUN
emaj-163	57	59	process	process	NOUN
emaj-163	57	60	reengineering	reengineering	NOUN
emaj-163	57	61	and	and	CCONJ
emaj-163	57	62	the	the	DET
emaj-163	57	63	performance	performance	NOUN
emaj-163	57	64	of	of	ADP
emaj-163	57	65	insurance	insurance	NOUN
emaj-163	57	66	firms	firm	NOUN
emaj-163	57	67	in	in	ADP
emaj-163	57	68	nigeria	nigeria	PROPN
emaj-163	57	69	page	page	NOUN
emaj-163	57	70	|46|	|46|	X
emaj-163	57	71	emerging	emerge	VERB
emaj-163	57	72	markets	market	NOUN
emaj-163	57	73	journal	journal	PROPN
emaj-163	57	74	unnecessary	unnecessary	ADJ
emaj-163	57	75	control	control	NOUN
emaj-163	57	76	,	,	PUNCT
emaj-163	57	77	empowering	empower	VERB
emaj-163	57	78	every	every	DET
emaj-163	57	79	employee	employee	NOUN
emaj-163	57	80	and	and	CCONJ
emaj-163	57	81	getting	get	VERB
emaj-163	57	82	it	it	PRON
emaj-163	57	83	right	right	ADV
emaj-163	57	84	the	the	DET
emaj-163	57	85	first	first	ADJ
emaj-163	57	86	time	time	NOUN
emaj-163	57	87	.	.	PUNCT
emaj-163	58	1	moreover	moreover	ADV
emaj-163	58	2	,	,	PUNCT
emaj-163	58	3	automation	automation	NOUN
emaj-163	58	4	of	of	ADP
emaj-163	58	5	key	key	ADJ
emaj-163	58	6	processes	process	NOUN
emaj-163	58	7	can	can	AUX
emaj-163	58	8	improve	improve	VERB
emaj-163	58	9	the	the	DET
emaj-163	58	10	performance	performance	NOUN
emaj-163	58	11	of	of	ADP
emaj-163	58	12	business	business	NOUN
emaj-163	58	13	activities	activity	NOUN
emaj-163	58	14	and	and	CCONJ
emaj-163	58	15	productivity	productivity	NOUN
emaj-163	58	16	,	,	PUNCT
emaj-163	58	17	increase	increase	VERB
emaj-163	58	18	profitability	profitability	NOUN
emaj-163	58	19	and	and	CCONJ
emaj-163	58	20	enable	enable	VERB
emaj-163	58	21	the	the	DET
emaj-163	58	22	enterprise	enterprise	NOUN
emaj-163	58	23	-	-	PUNCT
emaj-163	58	24	wide	wide	ADJ
emaj-163	58	25	monitoring	monitoring	NOUN
emaj-163	58	26	and	and	CCONJ
emaj-163	58	27	coordination	coordination	NOUN
emaj-163	58	28	.	.	PUNCT
emaj-163	59	1	automated	automate	VERB
emaj-163	59	2	process	process	NOUN
emaj-163	59	3	in	in	ADP
emaj-163	59	4	certain	certain	ADJ
emaj-163	59	5	key	key	ADJ
emaj-163	59	6	areas	area	NOUN
emaj-163	59	7	of	of	ADP
emaj-163	59	8	production	production	NOUN
emaj-163	59	9	process	process	NOUN
emaj-163	59	10	will	will	AUX
emaj-163	59	11	lead	lead	VERB
emaj-163	59	12	to	to	ADP
emaj-163	59	13	reduction	reduction	NOUN
emaj-163	59	14	in	in	ADP
emaj-163	59	15	cost	cost	NOUN
emaj-163	59	16	of	of	ADP
emaj-163	59	17	production	production	NOUN
emaj-163	59	18	and	and	CCONJ
emaj-163	59	19	achievement	achievement	NOUN
emaj-163	59	20	of	of	ADP
emaj-163	59	21	better	well	ADJ
emaj-163	59	22	quality	quality	NOUN
emaj-163	59	23	products	product	NOUN
emaj-163	59	24	as	as	ADV
emaj-163	59	25	well	well	ADV
emaj-163	59	26	as	as	ADP
emaj-163	59	27	enhanced	enhance	VERB
emaj-163	59	28	revenue	revenue	NOUN
emaj-163	59	29	(	(	PUNCT
emaj-163	59	30	okafor	okafor	PROPN
emaj-163	59	31	&	&	CCONJ
emaj-163	59	32	okeke	okeke	PROPN
emaj-163	59	33	-	-	PUNCT
emaj-163	59	34	ezeanyanwu	ezeanyanwu	NOUN
emaj-163	59	35	,	,	PUNCT
emaj-163	59	36	2018	2018	NUM
emaj-163	59	37	)	)	PUNCT
emaj-163	59	38	.	.	PUNCT
emaj-163	60	1	simon	simon	PROPN
emaj-163	60	2	(	(	PUNCT
emaj-163	60	3	1994	1994	NUM
emaj-163	60	4	)	)	PUNCT
emaj-163	60	5	identified	identify	VERB
emaj-163	60	6	value	value	NOUN
emaj-163	60	7	adding	add	VERB
emaj-163	60	8	as	as	ADP
emaj-163	60	9	a	a	DET
emaj-163	60	10	concept	concept	NOUN
emaj-163	60	11	of	of	ADP
emaj-163	60	12	bpr	bpr	PROPN
emaj-163	60	13	.	.	PUNCT
emaj-163	61	1	the	the	DET
emaj-163	61	2	concept	concept	NOUN
emaj-163	61	3	of	of	ADP
emaj-163	61	4	value	value	NOUN
emaj-163	61	5	adding	add	VERB
emaj-163	61	6	,	,	PUNCT
emaj-163	61	7	which	which	PRON
emaj-163	61	8	was	be	AUX
emaj-163	61	9	originally	originally	ADV
emaj-163	61	10	developed	develop	VERB
emaj-163	61	11	by	by	ADP
emaj-163	61	12	porter	porter	NOUN
emaj-163	61	13	(	(	PUNCT
emaj-163	61	14	1984	1984	NUM
emaj-163	61	15	)	)	PUNCT
emaj-163	61	16	postulates	postulate	VERB
emaj-163	61	17	that	that	SCONJ
emaj-163	61	18	every	every	DET
emaj-163	61	19	firm	firm	NOUN
emaj-163	61	20	is	be	AUX
emaj-163	61	21	a	a	DET
emaj-163	61	22	collection	collection	NOUN
emaj-163	61	23	of	of	ADP
emaj-163	61	24	activities	activity	NOUN
emaj-163	61	25	that	that	PRON
emaj-163	61	26	are	be	AUX
emaj-163	61	27	performed	perform	VERB
emaj-163	61	28	to	to	PART
emaj-163	61	29	design	design	VERB
emaj-163	61	30	,	,	PUNCT
emaj-163	61	31	produce	produce	VERB
emaj-163	61	32	,	,	PUNCT
emaj-163	61	33	market	market	NOUN
emaj-163	61	34	,	,	PUNCT
emaj-163	61	35	deliver	deliver	VERB
emaj-163	61	36	and	and	CCONJ
emaj-163	61	37	support	support	VERB
emaj-163	61	38	its	its	PRON
emaj-163	61	39	product	product	NOUN
emaj-163	61	40	.	.	PUNCT
emaj-163	62	1	all	all	DET
emaj-163	62	2	these	these	DET
emaj-163	62	3	activities	activity	NOUN
emaj-163	62	4	can	can	AUX
emaj-163	62	5	be	be	AUX
emaj-163	62	6	represented	represent	VERB
emaj-163	62	7	using	use	VERB
emaj-163	62	8	a	a	DET
emaj-163	62	9	value	value	NOUN
emaj-163	62	10	chain	chain	NOUN
emaj-163	62	11	.	.	PUNCT
emaj-163	63	1	value	value	NOUN
emaj-163	63	2	chains	chain	NOUN
emaj-163	63	3	can	can	AUX
emaj-163	63	4	be	be	AUX
emaj-163	63	5	understood	understand	VERB
emaj-163	63	6	in	in	ADP
emaj-163	63	7	the	the	DET
emaj-163	63	8	context	context	NOUN
emaj-163	63	9	of	of	ADP
emaj-163	63	10	the	the	DET
emaj-163	63	11	business	business	NOUN
emaj-163	63	12	unit	unit	NOUN
emaj-163	63	13	.	.	PUNCT
emaj-163	64	1	in	in	ADP
emaj-163	64	2	the	the	DET
emaj-163	64	3	classical	classical	ADJ
emaj-163	64	4	value	value	NOUN
emaj-163	64	5	chain	chain	NOUN
emaj-163	64	6	,	,	PUNCT
emaj-163	64	7	an	an	DET
emaj-163	64	8	organization	organization	NOUN
emaj-163	64	9	's	's	PART
emaj-163	64	10	activities	activity	NOUN
emaj-163	64	11	form	form	VERB
emaj-163	64	12	a	a	DET
emaj-163	64	13	linear	linear	ADJ
emaj-163	64	14	flow	flow	NOUN
emaj-163	64	15	from	from	ADP
emaj-163	64	16	the	the	DET
emaj-163	64	17	supplier(s	supplier(s	NOUN
emaj-163	64	18	)	)	PUNCT
emaj-163	64	19	to	to	ADP
emaj-163	64	20	the	the	DET
emaj-163	64	21	customer(s	customer(s	NOUN
emaj-163	64	22	)	)	PUNCT
emaj-163	64	23	.	.	PUNCT
emaj-163	65	1	the	the	DET
emaj-163	65	2	value	value	NOUN
emaj-163	65	3	chain	chain	NOUN
emaj-163	65	4	includes	include	VERB
emaj-163	65	5	firstly	firstly	ADV
emaj-163	65	6	the	the	DET
emaj-163	65	7	"	"	PUNCT
emaj-163	65	8	primary	primary	ADJ
emaj-163	65	9	activities	activity	NOUN
emaj-163	65	10	"	"	PUNCT
emaj-163	65	11	,	,	PUNCT
emaj-163	65	12	that	that	ADV
emaj-163	65	13	is	is	ADV
emaj-163	65	14	,	,	PUNCT
emaj-163	65	15	the	the	DET
emaj-163	65	16	activities	activity	NOUN
emaj-163	65	17	the	the	DET
emaj-163	65	18	company	company	NOUN
emaj-163	65	19	has	have	VERB
emaj-163	65	20	to	to	PART
emaj-163	65	21	perform	perform	VERB
emaj-163	65	22	in	in	ADP
emaj-163	65	23	order	order	NOUN
emaj-163	65	24	to	to	PART
emaj-163	65	25	justify	justify	VERB
emaj-163	65	26	its	its	PRON
emaj-163	65	27	right	right	NOUN
emaj-163	65	28	to	to	PART
emaj-163	65	29	exist	exist	VERB
emaj-163	65	30	.	.	PUNCT
emaj-163	66	1	these	these	DET
emaj-163	66	2	activities	activity	NOUN
emaj-163	66	3	are	be	AUX
emaj-163	66	4	adding	add	VERB
emaj-163	66	5	direct	direct	ADJ
emaj-163	66	6	customer	customer	NOUN
emaj-163	66	7	value	value	NOUN
emaj-163	66	8	to	to	ADP
emaj-163	66	9	the	the	DET
emaj-163	66	10	product	product	NOUN
emaj-163	66	11	or	or	CCONJ
emaj-163	66	12	service	service	NOUN
emaj-163	66	13	and	and	CCONJ
emaj-163	66	14	the	the	DET
emaj-163	66	15	effective	effective	ADJ
emaj-163	66	16	link	link	NOUN
emaj-163	66	17	of	of	ADP
emaj-163	66	18	these	these	DET
emaj-163	66	19	activities	activity	NOUN
emaj-163	66	20	has	have	VERB
emaj-163	66	21	a	a	DET
emaj-163	66	22	major	major	ADJ
emaj-163	66	23	impact	impact	NOUN
emaj-163	66	24	on	on	ADP
emaj-163	66	25	the	the	DET
emaj-163	66	26	overall	overall	ADJ
emaj-163	66	27	performance	performance	NOUN
emaj-163	66	28	of	of	ADP
emaj-163	66	29	the	the	DET
emaj-163	66	30	organization	organization	NOUN
emaj-163	66	31	.	.	PUNCT
emaj-163	67	1	the	the	DET
emaj-163	67	2	"	"	PUNCT
emaj-163	67	3	secondary	secondary	ADJ
emaj-163	67	4	activities	activity	NOUN
emaj-163	67	5	"	"	PUNCT
emaj-163	67	6	are	be	AUX
emaj-163	67	7	supporting	support	VERB
emaj-163	67	8	the	the	DET
emaj-163	67	9	former	former	ADJ
emaj-163	67	10	,	,	PUNCT
emaj-163	67	11	in	in	ADP
emaj-163	67	12	order	order	NOUN
emaj-163	67	13	to	to	PART
emaj-163	67	14	ensure	ensure	VERB
emaj-163	67	15	organizational	organizational	ADJ
emaj-163	67	16	and	and	CCONJ
emaj-163	67	17	managerial	managerial	ADJ
emaj-163	67	18	control	control	NOUN
emaj-163	67	19	,	,	PUNCT
emaj-163	67	20	coordination	coordination	NOUN
emaj-163	67	21	among	among	ADP
emaj-163	67	22	primary	primary	ADJ
emaj-163	67	23	activities	activity	NOUN
emaj-163	67	24	,	,	PUNCT
emaj-163	67	25	as	as	ADV
emaj-163	67	26	well	well	ADV
emaj-163	67	27	as	as	ADP
emaj-163	67	28	for	for	ADP
emaj-163	67	29	developing	develop	VERB
emaj-163	67	30	and	and	CCONJ
emaj-163	67	31	maintaining	maintain	VERB
emaj-163	67	32	a	a	DET
emaj-163	67	33	corporate	corporate	ADJ
emaj-163	67	34	culture	culture	NOUN
emaj-163	67	35	within	within	ADP
emaj-163	67	36	the	the	DET
emaj-163	67	37	organization	organization	NOUN
emaj-163	67	38	,	,	PUNCT
emaj-163	67	39	and	and	CCONJ
emaj-163	67	40	a	a	DET
emaj-163	67	41	corporate	corporate	ADJ
emaj-163	67	42	image	image	NOUN
emaj-163	67	43	towards	towards	ADP
emaj-163	67	44	the	the	DET
emaj-163	67	45	environment	environment	NOUN
emaj-163	67	46	.	.	PUNCT
emaj-163	68	1	their	their	PRON
emaj-163	68	2	value	value	NOUN
emaj-163	68	3	-	-	PUNCT
emaj-163	68	4	adding	add	VERB
emaj-163	68	5	effect	effect	NOUN
emaj-163	68	6	is	be	AUX
emaj-163	68	7	indirect	indirect	ADJ
emaj-163	68	8	and	and	CCONJ
emaj-163	68	9	can	can	AUX
emaj-163	68	10	only	only	ADV
emaj-163	68	11	be	be	AUX
emaj-163	68	12	realizable	realizable	ADJ
emaj-163	68	13	through	through	ADP
emaj-163	68	14	the	the	DET
emaj-163	68	15	results	result	NOUN
emaj-163	68	16	of	of	ADP
emaj-163	68	17	primary	primary	ADJ
emaj-163	68	18	activities	activity	NOUN
emaj-163	68	19	.	.	PUNCT
emaj-163	69	1	simon	simon	PROPN
emaj-163	69	2	(	(	PUNCT
emaj-163	69	3	1994	1994	NUM
emaj-163	69	4	)	)	PUNCT
emaj-163	69	5	also	also	ADV
emaj-163	69	6	equally	equally	ADV
emaj-163	69	7	examined	examine	VERB
emaj-163	69	8	the	the	DET
emaj-163	69	9	application	application	NOUN
emaj-163	69	10	of	of	ADP
emaj-163	69	11	bpr	bpr	NOUN
emaj-163	69	12	on	on	ADP
emaj-163	69	13	organizational	organizational	ADJ
emaj-163	69	14	structures	structure	NOUN
emaj-163	69	15	,	,	PUNCT
emaj-163	69	16	processes	process	NOUN
emaj-163	69	17	and	and	CCONJ
emaj-163	69	18	tasks	task	NOUN
emaj-163	69	19	,	,	PUNCT
emaj-163	69	20	as	as	ADV
emaj-163	69	21	well	well	ADV
emaj-163	69	22	as	as	ADP
emaj-163	69	23	their	their	PRON
emaj-163	69	24	location	location	NOUN
emaj-163	69	25	of	of	ADP
emaj-163	69	26	individuals	individual	NOUN
emaj-163	69	27	and	and	CCONJ
emaj-163	69	28	changes	change	NOUN
emaj-163	69	29	of	of	ADP
emaj-163	69	30	work	work	NOUN
emaj-163	69	31	descriptions	description	NOUN
emaj-163	69	32	,	,	PUNCT
emaj-163	69	33	positions	position	NOUN
emaj-163	69	34	and	and	CCONJ
emaj-163	69	35	titles	title	NOUN
emaj-163	69	36	.	.	PUNCT
emaj-163	70	1	the	the	DET
emaj-163	70	2	challenge	challenge	NOUN
emaj-163	70	3	of	of	ADP
emaj-163	70	4	organizational	organizational	ADJ
emaj-163	70	5	analysis	analysis	NOUN
emaj-163	70	6	,	,	PUNCT
emaj-163	70	7	design	design	NOUN
emaj-163	70	8	and	and	CCONJ
emaj-163	70	9	change	change	NOUN
emaj-163	70	10	has	have	AUX
emaj-163	70	11	been	be	AUX
emaj-163	70	12	a	a	DET
emaj-163	70	13	concern	concern	NOUN
emaj-163	70	14	for	for	ADP
emaj-163	70	15	almost	almost	ADV
emaj-163	70	16	any	any	PRON
emaj-163	70	17	theorist	theorist	NOUN
emaj-163	70	18	within	within	ADP
emaj-163	70	19	the	the	DET
emaj-163	70	20	area	area	NOUN
emaj-163	70	21	of	of	ADP
emaj-163	70	22	organization	organization	NOUN
emaj-163	70	23	in	in	ADP
emaj-163	70	24	its	its	PRON
emaj-163	70	25	narrow	narrow	ADJ
emaj-163	70	26	,	,	PUNCT
emaj-163	70	27	as	as	ADV
emaj-163	70	28	well	well	ADV
emaj-163	70	29	as	as	ADP
emaj-163	70	30	wider	wide	ADJ
emaj-163	70	31	sense	sense	NOUN
emaj-163	70	32	.	.	PUNCT
emaj-163	71	1	kemal	kemal	PROPN
emaj-163	71	2	,	,	PUNCT
emaj-163	71	3	yasin	yasin	PROPN
emaj-163	71	4	,	,	PUNCT
emaj-163	71	5	&	&	CCONJ
emaj-163	71	6	zafer	zafer	PROPN
emaj-163	71	7	(	(	PUNCT
emaj-163	71	8	2011	2011	NUM
emaj-163	71	9	)	)	PUNCT
emaj-163	71	10	studied	study	VERB
emaj-163	71	11	the	the	DET
emaj-163	71	12	effects	effect	NOUN
emaj-163	71	13	of	of	ADP
emaj-163	71	14	bpr	bpr	NOUN
emaj-163	71	15	on	on	ADP
emaj-163	71	16	productivity	productivity	NOUN
emaj-163	71	17	and	and	CCONJ
emaj-163	71	18	performance	performance	NOUN
emaj-163	71	19	by	by	ADP
emaj-163	71	20	conducting	conduct	VERB
emaj-163	71	21	firm	firm	ADJ
emaj-163	71	22	level	level	NOUN
emaj-163	71	23	analysis	analysis	NOUN
emaj-163	71	24	.	.	PUNCT
emaj-163	72	1	the	the	DET
emaj-163	72	2	objective	objective	NOUN
emaj-163	72	3	of	of	ADP
emaj-163	72	4	the	the	DET
emaj-163	72	5	study	study	NOUN
emaj-163	72	6	was	be	AUX
emaj-163	72	7	to	to	PART
emaj-163	72	8	empirically	empirically	ADV
emaj-163	72	9	examine	examine	VERB
emaj-163	72	10	the	the	DET
emaj-163	72	11	effect	effect	NOUN
emaj-163	72	12	of	of	ADP
emaj-163	72	13	bpr	bpr	ADV
emaj-163	72	14	on	on	ADP
emaj-163	72	15	firm	firm	ADJ
emaj-163	72	16	productivity	productivity	NOUN
emaj-163	72	17	and	and	CCONJ
emaj-163	72	18	performance	performance	NOUN
emaj-163	72	19	.	.	PUNCT
emaj-163	73	1	data	datum	NOUN
emaj-163	73	2	was	be	AUX
emaj-163	73	3	used	use	VERB
emaj-163	73	4	spanning	span	VERB
emaj-163	73	5	between	between	ADP
emaj-163	73	6	1987	1987	NUM
emaj-163	73	7	-	-	SYM
emaj-163	73	8	2008	2008	NUM
emaj-163	73	9	.	.	PUNCT
emaj-163	74	1	the	the	DET
emaj-163	74	2	findings	finding	NOUN
emaj-163	74	3	showed	show	VERB
emaj-163	74	4	that	that	SCONJ
emaj-163	74	5	,	,	PUNCT
emaj-163	74	6	return	return	VERB
emaj-163	74	7	-	-	PUNCT
emaj-163	74	8	on	on	ADP
emaj-163	74	9	-	-	PUNCT
emaj-163	74	10	assets	asset	NOUN
emaj-163	74	11	drop	drop	VERB
emaj-163	74	12	significantly	significantly	ADV
emaj-163	74	13	during	during	ADP
emaj-163	74	14	the	the	DET
emaj-163	74	15	project	project	NOUN
emaj-163	74	16	initiation	initiation	NOUN
emaj-163	74	17	year	year	NOUN
emaj-163	74	18	.	.	PUNCT
emaj-163	75	1	moreover	moreover	ADV
emaj-163	75	2	,	,	PUNCT
emaj-163	75	3	it	it	PRON
emaj-163	75	4	was	be	AUX
emaj-163	75	5	found	find	VERB
emaj-163	75	6	out	out	ADP
emaj-163	75	7	that	that	SCONJ
emaj-163	75	8	,	,	PUNCT
emaj-163	75	9	performance	performance	NOUN
emaj-163	75	10	and	and	CCONJ
emaj-163	75	11	productivity	productivity	NOUN
emaj-163	75	12	measures	measure	NOUN
emaj-163	75	13	improve	improve	VERB
emaj-163	75	14	in	in	ADP
emaj-163	75	15	a	a	DET
emaj-163	75	16	decreasing	decrease	VERB
emaj-163	75	17	manner	manner	NOUN
emaj-163	75	18	after	after	ADP
emaj-163	75	19	project	project	NOUN
emaj-163	75	20	initiation	initiation	NOUN
emaj-163	75	21	,	,	PUNCT
emaj-163	75	22	suggesting	suggest	VERB
emaj-163	75	23	that	that	SCONJ
emaj-163	75	24	bpr	bpr	PROPN
emaj-163	75	25	positively	positively	ADV
emaj-163	75	26	affects	affect	VERB
emaj-163	75	27	firms	firm	NOUN
emaj-163	75	28	’	’	PART
emaj-163	75	29	performance	performance	NOUN
emaj-163	75	30	.	.	PUNCT
emaj-163	76	1	islam	islam	PROPN
emaj-163	76	2	&	&	CCONJ
emaj-163	76	3	mohamed	mohamed	PROPN
emaj-163	76	4	bin	bin	PROPN
emaj-163	76	5	(	(	PUNCT
emaj-163	76	6	2011	2011	NUM
emaj-163	76	7	)	)	PUNCT
emaj-163	76	8	conducted	conduct	VERB
emaj-163	76	9	a	a	DET
emaj-163	76	10	study	study	NOUN
emaj-163	76	11	on	on	ADP
emaj-163	76	12	the	the	DET
emaj-163	76	13	impact	impact	NOUN
emaj-163	76	14	of	of	ADP
emaj-163	76	15	organizational	organizational	ADJ
emaj-163	76	16	innovation	innovation	NOUN
emaj-163	76	17	on	on	ADP
emaj-163	76	18	firm	firm	ADJ
emaj-163	76	19	performance	performance	NOUN
emaj-163	76	20	drawing	draw	VERB
emaj-163	76	21	evidence	evidence	NOUN
emaj-163	76	22	from	from	ADP
emaj-163	76	23	malaysian	malaysian	PROPN
emaj-163	76	24	-	-	PUNCT
emaj-163	76	25	based	base	VERB
emaj-163	76	26	ict	ict	NOUN
emaj-163	76	27	firms	firm	NOUN
emaj-163	76	28	.	.	PUNCT
emaj-163	77	1	the	the	DET
emaj-163	77	2	study	study	NOUN
emaj-163	77	3	investigated	investigate	VERB
emaj-163	77	4	the	the	DET
emaj-163	77	5	effect	effect	NOUN
emaj-163	77	6	of	of	ADP
emaj-163	77	7	organizational	organizational	ADJ
emaj-163	77	8	innovation	innovation	NOUN
emaj-163	77	9	on	on	ADP
emaj-163	77	10	firms	firm	NOUN
emaj-163	77	11	’	’	PART
emaj-163	77	12	performance	performance	NOUN
emaj-163	77	13	.	.	PUNCT
emaj-163	78	1	data	datum	NOUN
emaj-163	78	2	for	for	ADP
emaj-163	78	3	the	the	DET
emaj-163	78	4	study	study	NOUN
emaj-163	78	5	were	be	AUX
emaj-163	78	6	collected	collect	VERB
emaj-163	78	7	through	through	ADP
emaj-163	78	8	an	an	DET
emaj-163	78	9	electronic	electronic	ADJ
emaj-163	78	10	survey	survey	NOUN
emaj-163	78	11	conducted	conduct	VERB
emaj-163	78	12	on	on	ADP
emaj-163	78	13	115	115	NUM
emaj-163	78	14	small	small	ADJ
emaj-163	78	15	and	and	CCONJ
emaj-163	78	16	medium	medium	ADJ
emaj-163	78	17	enterprises	enterprise	NOUN
emaj-163	78	18	operating	operate	VERB
emaj-163	78	19	in	in	ADP
emaj-163	78	20	the	the	DET
emaj-163	78	21	ict	ict	NOUN
emaj-163	78	22	industry	industry	NOUN
emaj-163	78	23	in	in	ADP
emaj-163	78	24	malaysia	malaysia	PROPN
emaj-163	78	25	.	.	PUNCT
emaj-163	79	1	the	the	DET
emaj-163	79	2	findings	finding	NOUN
emaj-163	79	3	from	from	ADP
emaj-163	79	4	the	the	DET
emaj-163	79	5	study	study	NOUN
emaj-163	79	6	revealed	reveal	VERB
emaj-163	79	7	that	that	SCONJ
emaj-163	79	8	,	,	PUNCT
emaj-163	79	9	organizational	organizational	ADJ
emaj-163	79	10	performance	performance	NOUN
emaj-163	79	11	has	have	VERB
emaj-163	79	12	a	a	DET
emaj-163	79	13	significant	significant	ADJ
emaj-163	79	14	effect	effect	NOUN
emaj-163	79	15	on	on	ADP
emaj-163	79	16	firms	firm	NOUN
emaj-163	79	17	’	’	PART
emaj-163	79	18	performance	performance	NOUN
emaj-163	79	19	.	.	PUNCT
emaj-163	80	1	kabiru	kabiru	PROPN
emaj-163	80	2	,	,	PUNCT
emaj-163	80	3	mohamed	mohamed	PROPN
emaj-163	80	4	&	&	CCONJ
emaj-163	80	5	norlena	norlena	PROPN
emaj-163	80	6	(	(	PUNCT
emaj-163	80	7	2012	2012	NUM
emaj-163	80	8	)	)	PUNCT
emaj-163	80	9	studied	study	VERB
emaj-163	80	10	the	the	DET
emaj-163	80	11	critical	critical	ADJ
emaj-163	80	12	success	success	NOUN
emaj-163	80	13	factors	factor	NOUN
emaj-163	80	14	for	for	ADP
emaj-163	80	15	business	business	NOUN
emaj-163	80	16	process	process	NOUN
emaj-163	80	17	management	management	NOUN
emaj-163	80	18	for	for	ADP
emaj-163	80	19	small	small	ADJ
emaj-163	80	20	and	and	CCONJ
emaj-163	80	21	medium	medium	ADJ
emaj-163	80	22	banks	bank	NOUN
emaj-163	80	23	in	in	ADP
emaj-163	80	24	nigeria	nigeria	PROPN
emaj-163	80	25	,	,	PUNCT
emaj-163	80	26	conducting	conduct	VERB
emaj-163	80	27	a	a	DET
emaj-163	80	28	questionnaire	questionnaire	NOUN
emaj-163	80	29	on	on	ADP
emaj-163	80	30	banks	bank	NOUN
emaj-163	80	31	.	.	PUNCT
emaj-163	81	1	the	the	DET
emaj-163	81	2	finding	finding	NOUN
emaj-163	81	3	from	from	ADP
emaj-163	81	4	the	the	DET
emaj-163	81	5	study	study	NOUN
emaj-163	81	6	showed	show	VERB
emaj-163	81	7	that	that	SCONJ
emaj-163	81	8	,	,	PUNCT
emaj-163	81	9	there	there	PRON
emaj-163	81	10	is	be	VERB
emaj-163	81	11	a	a	DET
emaj-163	81	12	significant	significant	ADJ
emaj-163	81	13	relationship	relationship	NOUN
emaj-163	81	14	among	among	ADP
emaj-163	81	15	information	information	NOUN
emaj-163	81	16	technology	technology	NOUN
emaj-163	81	17	investment	investment	NOUN
emaj-163	81	18	,	,	PUNCT
emaj-163	81	19	personnel	personnel	NOUN
emaj-163	81	20	commitment	commitment	NOUN
emaj-163	81	21	,	,	PUNCT
emaj-163	81	22	volume	volume	NOUN
emaj-163	81	23	financial	financial	ADJ
emaj-163	81	24	activities	activity	NOUN
emaj-163	81	25	and	and	CCONJ
emaj-163	81	26	overall	overall	ADJ
emaj-163	81	27	organizational	organizational	ADJ
emaj-163	81	28	performance	performance	NOUN
emaj-163	81	29	.	.	PUNCT
emaj-163	82	1	mura	mura	PROPN
emaj-163	82	2	,	,	PUNCT
emaj-163	82	3	nilgun	nilgun	PROPN
emaj-163	82	4	&	&	CCONJ
emaj-163	82	5	fulya	fulya	ADJ
emaj-163	82	6	(	(	PUNCT
emaj-163	82	7	2013	2013	NUM
emaj-163	82	8	)	)	PUNCT
emaj-163	82	9	conducted	conduct	VERB
emaj-163	82	10	a	a	DET
emaj-163	82	11	study	study	NOUN
emaj-163	82	12	on	on	ADP
emaj-163	82	13	the	the	DET
emaj-163	82	14	relationship	relationship	NOUN
emaj-163	82	15	between	between	ADP
emaj-163	82	16	innovation	innovation	NOUN
emaj-163	82	17	and	and	CCONJ
emaj-163	82	18	firm	firm	ADJ
emaj-163	82	19	performance	performance	NOUN
emaj-163	82	20	by	by	ADP
emaj-163	82	21	using	use	VERB
emaj-163	82	22	evidence	evidence	NOUN
emaj-163	82	23	from	from	ADP
emaj-163	82	24	turkish	turkish	ADJ
emaj-163	82	25	automotive	automotive	ADJ
emaj-163	82	26	supplier	supplier	NOUN
emaj-163	82	27	industry	industry	NOUN
emaj-163	82	28	.	.	PUNCT
emaj-163	83	1	the	the	DET
emaj-163	83	2	purpose	purpose	NOUN
emaj-163	83	3	of	of	ADP
emaj-163	83	4	the	the	DET
emaj-163	83	5	study	study	NOUN
emaj-163	83	6	was	be	AUX
emaj-163	83	7	to	to	PART
emaj-163	83	8	examine	examine	VERB
emaj-163	83	9	the	the	DET
emaj-163	83	10	relationship	relationship	NOUN
emaj-163	83	11	between	between	ADP
emaj-163	83	12	innovation	innovation	NOUN
emaj-163	83	13	and	and	CCONJ
emaj-163	83	14	firm	firm	ADJ
emaj-163	83	15	performance	performance	NOUN
emaj-163	83	16	.	.	PUNCT
emaj-163	84	1	the	the	DET
emaj-163	84	2	authors	author	NOUN
emaj-163	84	3	employed	employ	VERB
emaj-163	84	4	survey	survey	NOUN
emaj-163	84	5	research	research	NOUN
emaj-163	84	6	design	design	NOUN
emaj-163	84	7	,	,	PUNCT
emaj-163	84	8	through	through	ADP
emaj-163	84	9	the	the	DET
emaj-163	84	10	administration	administration	NOUN
emaj-163	84	11	of	of	ADP
emaj-163	84	12	structured	structure	VERB
emaj-163	84	13	questionnaire	questionnaire	NOUN
emaj-163	84	14	on	on	ADP
emaj-163	84	15	top	top	ADJ
emaj-163	84	16	level	level	NOUN
emaj-163	84	17	managers	manager	NOUN
emaj-163	84	18	from	from	ADP
emaj-163	84	19	113	113	NUM
emaj-163	84	20	firms	firm	NOUN
emaj-163	84	21	operating	operate	VERB
emaj-163	84	22	in	in	ADP
emaj-163	84	23	the	the	DET
emaj-163	84	24	automotive	automotive	ADJ
emaj-163	84	25	supplier	supplier	NOUN
emaj-163	84	26	industries	industry	NOUN
emaj-163	84	27	in	in	ADP
emaj-163	84	28	turkey	turkey	NOUN
emaj-163	84	29	in	in	ADP
emaj-163	84	30	2011	2011	NUM
emaj-163	84	31	.	.	PUNCT
emaj-163	85	1	the	the	DET
emaj-163	85	2	study	study	NOUN
emaj-163	85	3	used	use	VERB
emaj-163	85	4	regression	regression	NOUN
emaj-163	85	5	analysis	analysis	NOUN
emaj-163	85	6	with	with	ADP
emaj-163	85	7	the	the	DET
emaj-163	85	8	aid	aid	NOUN
emaj-163	85	9	of	of	ADP
emaj-163	85	10	spss	spss	PROPN
emaj-163	85	11	.	.	PUNCT
emaj-163	86	1	the	the	DET
emaj-163	86	2	findings	finding	NOUN
emaj-163	86	3	from	from	ADP
emaj-163	86	4	the	the	DET
emaj-163	86	5	study	study	NOUN
emaj-163	86	6	revealed	reveal	VERB
emaj-163	86	7	that	that	SCONJ
emaj-163	86	8	,	,	PUNCT
emaj-163	86	9	technological	technological	ADJ
emaj-163	86	10	innovation	innovation	NOUN
emaj-163	86	11	such	such	ADJ
emaj-163	86	12	as	as	ADP
emaj-163	86	13	product	product	NOUN
emaj-163	86	14	and	and	CCONJ
emaj-163	86	15	process	process	NOUN
emaj-163	86	16	innovation	innovation	NOUN
emaj-163	86	17	have	have	VERB
emaj-163	86	18	positive	positive	ADJ
emaj-163	86	19	and	and	CCONJ
emaj-163	86	20	significant	significant	ADJ
emaj-163	86	21	impact	impact	NOUN
emaj-163	86	22	on	on	ADP
emaj-163	86	23	firms	firm	NOUN
emaj-163	86	24	’	’	PART
emaj-163	86	25	performance	performance	NOUN
emaj-163	86	26	.	.	PUNCT
emaj-163	87	1	okafor	okafor	PROPN
emaj-163	87	2	&	&	CCONJ
emaj-163	87	3	okeke	okeke	PROPN
emaj-163	87	4	-	-	PUNCT
emaj-163	87	5	ezeanyanwu	ezeanyanwu	NOUN
emaj-163	87	6	(	(	PUNCT
emaj-163	87	7	2018	2018	NUM
emaj-163	87	8	)	)	PUNCT
emaj-163	87	9	investigated	investigate	VERB
emaj-163	87	10	the	the	DET
emaj-163	87	11	effect	effect	NOUN
emaj-163	87	12	of	of	ADP
emaj-163	87	13	business	business	NOUN
emaj-163	87	14	process	process	NOUN
emaj-163	87	15	reengineering	reengineere	VERB
emaj-163	87	16	on	on	ADP
emaj-163	87	17	organizational	organizational	ADJ
emaj-163	87	18	performance	performance	NOUN
emaj-163	87	19	of	of	ADP
emaj-163	87	20	rice	rice	NOUN
emaj-163	87	21	production	production	NOUN
emaj-163	87	22	firms	firm	NOUN
emaj-163	87	23	in	in	ADP
emaj-163	87	24	south	south	PROPN
emaj-163	87	25	-	-	PUNCT
emaj-163	87	26	east	east	NOUN
emaj-163	87	27	nigeria	nigeria	PROPN
emaj-163	87	28	,	,	PUNCT
emaj-163	87	29	using	use	VERB
emaj-163	87	30	the	the	DET
emaj-163	87	31	survey	survey	NOUN
emaj-163	87	32	research	research	NOUN
emaj-163	87	33	design	design	NOUN
emaj-163	87	34	.	.	PUNCT
emaj-163	88	1	authors	author	NOUN
emaj-163	88	2	employed	employ	VERB
emaj-163	88	3	multiple	multiple	ADJ
emaj-163	88	4	regression	regression	NOUN
emaj-163	88	5	analysis	analysis	NOUN
emaj-163	88	6	and	and	CCONJ
emaj-163	88	7	found	find	VERB
emaj-163	88	8	that	that	SCONJ
emaj-163	88	9	,	,	PUNCT
emaj-163	88	10	the	the	DET
emaj-163	88	11	adoption	adoption	NOUN
emaj-163	88	12	of	of	ADP
emaj-163	88	13	new	new	ADJ
emaj-163	88	14	technology	technology	NOUN
emaj-163	88	15	and	and	CCONJ
emaj-163	88	16	processes	process	NOUN
emaj-163	88	17	have	have	VERB
emaj-163	88	18	positive	positive	ADJ
emaj-163	88	19	significant	significant	ADJ
emaj-163	88	20	effect	effect	NOUN
emaj-163	88	21	on	on	ADP
emaj-163	88	22	the	the	DET
emaj-163	88	23	performance	performance	NOUN
emaj-163	88	24	of	of	ADP
emaj-163	88	25	rice	rice	NOUN
emaj-163	88	26	producing	produce	VERB
emaj-163	88	27	firms	firm	NOUN
emaj-163	88	28	in	in	ADP
emaj-163	88	29	south	south	NOUN
emaj-163	88	30	-	-	PUNCT
emaj-163	88	31	east	east	NOUN
emaj-163	88	32	,	,	PUNCT
emaj-163	88	33	while	while	SCONJ
emaj-163	88	34	presence	presence	NOUN
emaj-163	88	35	of	of	ADP
emaj-163	88	36	process	process	NOUN
emaj-163	88	37	owners	owner	NOUN
emaj-163	88	38	at	at	ADP
emaj-163	88	39	production	production	NOUN
emaj-163	88	40	interfaces	interface	NOUN
emaj-163	88	41	have	have	VERB
emaj-163	88	42	negative	negative	ADJ
emaj-163	88	43	significant	significant	ADJ
emaj-163	88	44	effect	effect	NOUN
emaj-163	88	45	.	.	PUNCT
emaj-163	89	1	based	base	VERB
emaj-163	89	2	on	on	ADP
emaj-163	89	3	the	the	DET
emaj-163	89	4	findings	finding	NOUN
emaj-163	89	5	,	,	PUNCT
emaj-163	89	6	the	the	DET
emaj-163	89	7	study	study	NOUN
emaj-163	89	8	concluded	conclude	VERB
emaj-163	89	9	that	that	SCONJ
emaj-163	89	10	,	,	PUNCT
emaj-163	89	11	if	if	SCONJ
emaj-163	89	12	rice	rice	NOUN
emaj-163	89	13	production	production	NOUN
emaj-163	89	14	firms	firm	NOUN
emaj-163	89	15	in	in	ADP
emaj-163	89	16	south	south	PROPN
emaj-163	89	17	east	east	PROPN
emaj-163	89	18	nigeria	nigeria	PROPN
emaj-163	89	19	want	want	VERB
emaj-163	89	20	to	to	PART
emaj-163	89	21	improve	improve	VERB
emaj-163	89	22	performance	performance	NOUN
emaj-163	89	23	,	,	PUNCT
emaj-163	89	24	attention	attention	NOUN
emaj-163	89	25	should	should	AUX
emaj-163	89	26	be	be	AUX
emaj-163	89	27	given	give	VERB
emaj-163	89	28	to	to	ADP
emaj-163	89	29	the	the	DET
emaj-163	89	30	business	business	NOUN
emaj-163	89	31	process	process	NOUN
emaj-163	89	32	reengineering	reengineere	VERB
emaj-163	89	33	technique	technique	NOUN
emaj-163	89	34	.	.	PUNCT
emaj-163	90	1	iii	iii	X
emaj-163	90	2	.	.	PROPN
emaj-163	90	3	methodology	methodology	PROPN
emaj-163	90	4	the	the	DET
emaj-163	90	5	survey	survey	NOUN
emaj-163	90	6	research	research	NOUN
emaj-163	90	7	design	design	NOUN
emaj-163	90	8	was	be	AUX
emaj-163	90	9	employed	employ	VERB
emaj-163	90	10	for	for	ADP
emaj-163	90	11	this	this	DET
emaj-163	90	12	study	study	NOUN
emaj-163	90	13	.	.	PUNCT
emaj-163	91	1	the	the	DET
emaj-163	91	2	exact	exact	ADJ
emaj-163	91	3	employees	employee	NOUN
emaj-163	91	4	of	of	ADP
emaj-163	91	5	insurance	insurance	NOUN
emaj-163	91	6	companies	company	NOUN
emaj-163	91	7	in	in	ADP
emaj-163	91	8	nigeria	nigeria	PROPN
emaj-163	91	9	(	(	PUNCT
emaj-163	91	10	population	population	NOUN
emaj-163	91	11	of	of	ADP
emaj-163	91	12	the	the	DET
emaj-163	91	13	study	study	NOUN
emaj-163	91	14	)	)	PUNCT
emaj-163	91	15	could	could	AUX
emaj-163	91	16	not	not	PART
emaj-163	91	17	be	be	AUX
emaj-163	91	18	ascertained	ascertain	VERB
emaj-163	91	19	;	;	PUNCT
emaj-163	91	20	as	as	SCONJ
emaj-163	91	21	such	such	DET
emaj-163	91	22	the	the	DET
emaj-163	91	23	exact	exact	ADJ
emaj-163	91	24	population	population	NOUN
emaj-163	91	25	of	of	ADP
emaj-163	91	26	the	the	DET
emaj-163	91	27	study	study	NOUN
emaj-163	91	28	could	could	AUX
emaj-163	91	29	not	not	PART
emaj-163	91	30	be	be	AUX
emaj-163	91	31	determined	determine	VERB
emaj-163	91	32	.	.	PUNCT
emaj-163	92	1	however	however	ADV
emaj-163	92	2	,	,	PUNCT
emaj-163	92	3	kothari	kothari	PROPN
emaj-163	92	4	and	and	CCONJ
emaj-163	92	5	garg	garg	PROPN
emaj-163	92	6	(	(	PUNCT
emaj-163	92	7	2014	2014	NUM
emaj-163	92	8	)	)	PUNCT
emaj-163	92	9	posit	posit	VERB
emaj-163	92	10	that	that	SCONJ
emaj-163	92	11	,	,	PUNCT
emaj-163	92	12	if	if	SCONJ
emaj-163	92	13	the	the	DET
emaj-163	92	14	population	population	NOUN
emaj-163	92	15	of	of	ADP
emaj-163	92	16	a	a	DET
emaj-163	92	17	study	study	NOUN
emaj-163	92	18	is	be	AUX
emaj-163	92	19	not	not	PART
emaj-163	92	20	available	available	ADJ
emaj-163	92	21	,	,	PUNCT
emaj-163	92	22	the	the	DET
emaj-163	92	23	researcher	researcher	NOUN
emaj-163	92	24	should	should	AUX
emaj-163	92	25	employ	employ	VERB
emaj-163	92	26	a	a	DET
emaj-163	92	27	population	population	NOUN
emaj-163	92	28	of	of	ADP
emaj-163	92	29	20,000	20,000	NUM
emaj-163	92	30	.	.	PUNCT
emaj-163	93	1	this	this	PRON
emaj-163	93	2	is	be	AUX
emaj-163	93	3	because	because	SCONJ
emaj-163	93	4	,	,	PUNCT
emaj-163	93	5	most	most	ADJ
emaj-163	93	6	sample	sample	NOUN
emaj-163	93	7	determination	determination	NOUN
emaj-163	93	8	formula	formula	NOUN
emaj-163	93	9	designers	designer	NOUN
emaj-163	93	10	assign	assign	VERB
emaj-163	93	11	a	a	DET
emaj-163	93	12	relatively	relatively	ADV
emaj-163	93	13	similar	similar	ADJ
emaj-163	93	14	sample	sample	NOUN
emaj-163	93	15	size	size	NOUN
emaj-163	93	16	for	for	ADP
emaj-163	93	17	a	a	DET
emaj-163	93	18	population	population	NOUN
emaj-163	93	19	in	in	ADP
emaj-163	93	20	the	the	DET
emaj-163	93	21	range	range	NOUN
emaj-163	93	22	of	of	ADP
emaj-163	93	23	20	20	NUM
emaj-163	93	24	thousands	thousand	NOUN
emaj-163	93	25	to	to	ADP
emaj-163	93	26	50	50	NUM
emaj-163	93	27	million	million	NUM
emaj-163	93	28	.	.	PUNCT
emaj-163	94	1	the	the	DET
emaj-163	94	2	study	study	NOUN
emaj-163	94	3	employed	employ	VERB
emaj-163	94	4	raosoft	raosoft	ADJ
emaj-163	94	5	sample	sample	NOUN
emaj-163	94	6	estimation	estimation	NOUN
emaj-163	94	7	technique	technique	NOUN
emaj-163	94	8	at	at	ADP
emaj-163	94	9	the	the	DET
emaj-163	94	10	95	95	NUM
emaj-163	94	11	%	%	NOUN
emaj-163	94	12	confidence	confidence	NOUN
emaj-163	94	13	level	level	NOUN
emaj-163	94	14	in	in	ADP
emaj-163	94	15	arriving	arrive	VERB
emaj-163	94	16	at	at	ADP
emaj-163	94	17	a	a	DET
emaj-163	94	18	sample	sample	NOUN
emaj-163	94	19	size	size	NOUN
emaj-163	94	20	of	of	ADP
emaj-163	94	21	377	377	NUM
emaj-163	94	22	from	from	ADP
emaj-163	94	23	the	the	DET
emaj-163	94	24	population	population	NOUN
emaj-163	94	25	of	of	ADP
emaj-163	94	26	20,000	20,000	NUM
emaj-163	94	27	employees	employee	NOUN
emaj-163	94	28	of	of	ADP
emaj-163	94	29	insurance	insurance	NOUN
emaj-163	94	30	companies	company	NOUN
emaj-163	94	31	.	.	PUNCT
emaj-163	95	1	a	a	DET
emaj-163	95	2	30	30	NUM
emaj-163	95	3	%	%	NOUN
emaj-163	95	4	non	non	ADJ
emaj-163	95	5	-	-	ADJ
emaj-163	95	6	response	response	ADJ
emaj-163	95	7	rate	rate	NOUN
emaj-163	95	8	was	be	AUX
emaj-163	95	9	assumed	assume	VERB
emaj-163	95	10	,	,	PUNCT
emaj-163	95	11	which	which	PRON
emaj-163	95	12	gives	give	VERB
emaj-163	95	13	an	an	DET
emaj-163	95	14	aggregate	aggregate	ADJ
emaj-163	95	15	sample	sample	NOUN
emaj-163	95	16	size	size	NOUN
emaj-163	95	17	of	of	ADP
emaj-163	95	18	490	490	NUM
emaj-163	95	19	.	.	PUNCT
emaj-163	95	20	purposive	purposive	ADJ
emaj-163	95	21	sampling	sampling	NOUN
emaj-163	95	22	method	method	NOUN
emaj-163	95	23	was	be	AUX
emaj-163	95	24	used	use	VERB
emaj-163	95	25	to	to	PART
emaj-163	95	26	select	select	VERB
emaj-163	95	27	a	a	DET
emaj-163	95	28	sample	sample	NOUN
emaj-163	95	29	of	of	ADP
emaj-163	95	30	490	490	NUM
emaj-163	95	31	staff	staff	NOUN
emaj-163	95	32	of	of	ADP
emaj-163	95	33	some	some	DET
emaj-163	95	34	insurance	insurance	NOUN
emaj-163	95	35	companies	company	NOUN
emaj-163	95	36	(	(	PUNCT
emaj-163	95	37	mutual	mutual	ADJ
emaj-163	95	38	benefit	benefit	NOUN
emaj-163	95	39	assurance	assurance	PROPN
emaj-163	95	40	plc	plc	PROPN
emaj-163	95	41	,	,	PUNCT
emaj-163	95	42	aiico	aiico	PROPN
emaj-163	95	43	insurance	insurance	PROPN
emaj-163	95	44	plc	plc	PROPN
emaj-163	95	45	and	and	CCONJ
emaj-163	95	46	standard	standard	PROPN
emaj-163	95	47	alliance	alliance	PROPN
emaj-163	95	48	insurance	insurance	PROPN
emaj-163	95	49	plc	plc	PROPN
emaj-163	95	50	)	)	PUNCT
emaj-163	95	51	.	.	PUNCT
emaj-163	96	1	the	the	DET
emaj-163	96	2	study	study	NOUN
emaj-163	96	3	employed	employ	VERB
emaj-163	96	4	a	a	DET
emaj-163	96	5	close	close	ADJ
emaj-163	96	6	ended	ended	ADJ
emaj-163	96	7	questionnaire	questionnaire	NOUN
emaj-163	96	8	to	to	PART
emaj-163	96	9	obtain	obtain	VERB
emaj-163	96	10	data	datum	NOUN
emaj-163	96	11	.	.	PUNCT
emaj-163	97	1	well	well	ADV
emaj-163	97	2	-	-	PUNCT
emaj-163	97	3	structured	structure	VERB
emaj-163	97	4	questionnaire	questionnaire	NOUN
emaj-163	97	5	on	on	ADP
emaj-163	97	6	a	a	DET
emaj-163	97	7	seven	seven	NUM
emaj-163	97	8	-	-	PUNCT
emaj-163	97	9	point	point	NOUN
emaj-163	97	10	likert	likert	ADJ
emaj-163	97	11	scale	scale	NOUN
emaj-163	97	12	ranging	range	VERB
emaj-163	97	13	from	from	ADP
emaj-163	97	14	1	1	NUM
emaj-163	97	15	(	(	PUNCT
emaj-163	97	16	minimum	minimum	NOUN
emaj-163	97	17	)	)	PUNCT
emaj-163	97	18	to	to	ADP
emaj-163	97	19	7	7	NUM
emaj-163	97	20	(	(	PUNCT
emaj-163	97	21	maximum	maximum	ADJ
emaj-163	97	22	)	)	PUNCT
emaj-163	97	23	was	be	AUX
emaj-163	97	24	administered	administer	VERB
emaj-163	97	25	on	on	ADP
emaj-163	97	26	some	some	DET
emaj-163	97	27	selected	select	VERB
emaj-163	97	28	employees	employee	NOUN
emaj-163	97	29	of	of	ADP
emaj-163	97	30	insurance	insurance	NOUN
emaj-163	97	31	firms	firm	NOUN
emaj-163	97	32	in	in	ADP
emaj-163	97	33	nigeria	nigeria	PROPN
emaj-163	97	34	.	.	PUNCT
emaj-163	98	1	the	the	DET
emaj-163	98	2	instrument	instrument	NOUN
emaj-163	98	3	(	(	PUNCT
emaj-163	98	4	questionnaire	questionnaire	NOUN
emaj-163	98	5	)	)	PUNCT
emaj-163	98	6	was	be	AUX
emaj-163	98	7	validated	validate	VERB
emaj-163	98	8	using	use	VERB
emaj-163	98	9	content	content	NOUN
emaj-163	98	10	validity	validity	NOUN
emaj-163	98	11	index	index	NOUN
emaj-163	98	12	(	(	PUNCT
emaj-163	98	13	cvi	cvi	PROPN
emaj-163	98	14	)	)	PUNCT
emaj-163	98	15	,	,	PUNCT
emaj-163	98	16	through	through	ADP
emaj-163	98	17	the	the	DET
emaj-163	98	18	evaluation	evaluation	NOUN
emaj-163	98	19	of	of	ADP
emaj-163	98	20	four	four	NUM
emaj-163	98	21	independent	independent	ADJ
emaj-163	98	22	evaluators	evaluator	NOUN
emaj-163	98	23	(	(	PUNCT
emaj-163	98	24	two	two	NUM
emaj-163	98	25	academics	academic	NOUN
emaj-163	98	26	and	and	CCONJ
emaj-163	98	27	two	two	NUM
emaj-163	98	28	top	top	ADJ
emaj-163	98	29	executives	executive	NOUN
emaj-163	98	30	of	of	ADP
emaj-163	98	31	insurance	insurance	NOUN
emaj-163	98	32	firms	firm	NOUN
emaj-163	98	33	)	)	PUNCT
emaj-163	98	34	,	,	PUNCT
emaj-163	98	35	that	that	PRON
emaj-163	98	36	evaluated	evaluate	VERB
emaj-163	98	37	the	the	DET
emaj-163	98	38	instrument	instrument	NOUN
emaj-163	98	39	on	on	ADP
emaj-163	98	40	a	a	DET
emaj-163	98	41	two	two	NUM
emaj-163	98	42	-	-	PUNCT
emaj-163	98	43	scale	scale	NOUN
emaj-163	98	44	(	(	PUNCT
emaj-163	98	45	relevant	relevant	ADJ
emaj-163	98	46	and	and	CCONJ
emaj-163	98	47	not	not	PART
emaj-163	98	48	relevant	relevant	ADJ
emaj-163	98	49	)	)	PUNCT
emaj-163	98	50	.	.	PUNCT
emaj-163	99	1	volume	volume	NOUN
emaj-163	99	2	9	9	NUM
emaj-163	99	3	no	no	DET
emaj-163	99	4	1	1	NUM
emaj-163	99	5	(	(	PUNCT
emaj-163	99	6	2019	2019	NUM
emaj-163	99	7	)	)	PUNCT
emaj-163	99	8	|	|	ADV
emaj-163	99	9	issn	issn	VERB
emaj-163	99	10	2158	2158	NUM
emaj-163	99	11	-	-	SYM
emaj-163	99	12	8708	8708	NUM
emaj-163	99	13	(	(	PUNCT
emaj-163	99	14	online	online	NOUN
emaj-163	99	15	)	)	PUNCT
emaj-163	99	16	|	|	ADV
emaj-163	99	17	doi	doi	X
emaj-163	99	18	10.5195	10.5195	NUM
emaj-163	99	19	/	/	SYM
emaj-163	99	20	emaj.2019.163	emaj.2019.163	PROPN
emaj-163	100	1	|	|	NOUN
emaj-163	100	2	http://emaj.pitt.edu	http://emaj.pitt.edu	VERB
emaj-163	100	3	benneth	benneth	PROPN
emaj-163	100	4	uchenna	uchenna	ADJ
emaj-163	100	5	eze	eze	PROPN
emaj-163	100	6	,	,	PUNCT
emaj-163	100	7	saidi	saidi	PROPN
emaj-163	100	8	adedeji	adedeji	NOUN
emaj-163	100	9	adelekan	adelekan	PROPN
emaj-163	100	10	,	,	PUNCT
emaj-163	100	11	emmanuel	emmanuel	PROPN
emaj-163	100	12	kanayo	kanayo	PROPN
emaj-163	100	13	nwaba	nwaba	PROPN
emaj-163	100	14	emerging	emerge	VERB
emaj-163	100	15	markets	market	NOUN
emaj-163	100	16	journal	journal	NOUN
emaj-163	101	1	|	|	ADV
emaj-163	101	2	p	p	NOUN
emaj-163	101	3	a	a	DET
emaj-163	101	4	g	g	NOUN
emaj-163	101	5	e	e	NOUN
emaj-163	101	6	|47	|47	VERB
emaj-163	101	7	the	the	DET
emaj-163	101	8	cvi	cvi	PROPN
emaj-163	101	9	formula	formula	NOUN
emaj-163	101	10	:	:	PUNCT
emaj-163	101	11	n	n	CCONJ
emaj-163	101	12	/	/	SYM
emaj-163	101	13	n	n	CCONJ
emaj-163	101	14	was	be	AUX
emaj-163	101	15	used	use	VERB
emaj-163	101	16	.	.	PUNCT
emaj-163	102	1	where	where	SCONJ
emaj-163	102	2	;	;	PUNCT
emaj-163	102	3	n=	n=	ADJ
emaj-163	102	4	number	number	NOUN
emaj-163	102	5	of	of	ADP
emaj-163	102	6	questions	question	NOUN
emaj-163	102	7	rated	rate	VERB
emaj-163	102	8	as	as	ADP
emaj-163	102	9	relevant	relevant	ADJ
emaj-163	102	10	n=	n=	ADJ
emaj-163	102	11	total	total	ADJ
emaj-163	102	12	number	number	NOUN
emaj-163	102	13	of	of	ADP
emaj-163	102	14	questions	question	NOUN
emaj-163	102	15	a	a	DET
emaj-163	102	16	cvi	cvi	NOUN
emaj-163	102	17	of	of	ADP
emaj-163	102	18	0.786	0.786	NUM
emaj-163	102	19	was	be	AUX
emaj-163	102	20	obtained	obtain	VERB
emaj-163	102	21	,	,	PUNCT
emaj-163	102	22	which	which	PRON
emaj-163	102	23	indicated	indicate	VERB
emaj-163	102	24	that	that	SCONJ
emaj-163	102	25	the	the	DET
emaj-163	102	26	instrument	instrument	NOUN
emaj-163	102	27	is	be	AUX
emaj-163	102	28	valid	valid	ADJ
emaj-163	102	29	.	.	PUNCT
emaj-163	103	1	the	the	DET
emaj-163	103	2	reliability	reliability	NOUN
emaj-163	103	3	of	of	ADP
emaj-163	103	4	the	the	DET
emaj-163	103	5	instrument	instrument	NOUN
emaj-163	103	6	was	be	AUX
emaj-163	103	7	tested	test	VERB
emaj-163	103	8	using	use	VERB
emaj-163	103	9	test	test	NOUN
emaj-163	103	10	-	-	PUNCT
emaj-163	103	11	retest	retest	NOUN
emaj-163	103	12	method	method	NOUN
emaj-163	103	13	.	.	PUNCT
emaj-163	104	1	a	a	DET
emaj-163	104	2	pilot	pilot	NOUN
emaj-163	104	3	study	study	NOUN
emaj-163	104	4	was	be	AUX
emaj-163	104	5	conducted	conduct	VERB
emaj-163	104	6	,	,	PUNCT
emaj-163	104	7	whereby	whereby	SCONJ
emaj-163	104	8	the	the	DET
emaj-163	104	9	instrument	instrument	NOUN
emaj-163	104	10	was	be	AUX
emaj-163	104	11	administered	administer	VERB
emaj-163	104	12	twice	twice	ADV
emaj-163	104	13	to	to	PART
emaj-163	104	14	twenty	twenty	NUM
emaj-163	104	15	employees	employee	NOUN
emaj-163	104	16	of	of	ADP
emaj-163	104	17	mansard	mansard	NOUN
emaj-163	104	18	insurance	insurance	NOUN
emaj-163	104	19	in	in	ADP
emaj-163	104	20	lagos	lagos	PROPN
emaj-163	104	21	state	state	NOUN
emaj-163	104	22	,	,	PUNCT
emaj-163	104	23	nigeria	nigeria	PROPN
emaj-163	104	24	within	within	ADP
emaj-163	104	25	an	an	DET
emaj-163	104	26	interval	interval	NOUN
emaj-163	104	27	of	of	ADP
emaj-163	104	28	fourteen	fourteen	NUM
emaj-163	104	29	days	day	NOUN
emaj-163	104	30	.	.	PUNCT
emaj-163	105	1	the	the	DET
emaj-163	105	2	result	result	NOUN
emaj-163	105	3	of	of	ADP
emaj-163	105	4	first	first	ADJ
emaj-163	105	5	pilot	pilot	NOUN
emaj-163	105	6	study	study	NOUN
emaj-163	105	7	was	be	AUX
emaj-163	105	8	correlated	correlate	VERB
emaj-163	105	9	with	with	ADP
emaj-163	105	10	that	that	PRON
emaj-163	105	11	of	of	ADP
emaj-163	105	12	the	the	DET
emaj-163	105	13	second	second	ADJ
emaj-163	105	14	,	,	PUNCT
emaj-163	105	15	which	which	PRON
emaj-163	105	16	gave	give	VERB
emaj-163	105	17	a	a	DET
emaj-163	105	18	value	value	NOUN
emaj-163	105	19	of	of	ADP
emaj-163	105	20	0.809	0.809	NUM
emaj-163	105	21	,	,	PUNCT
emaj-163	105	22	0.702	0.702	NUM
emaj-163	105	23	and	and	CCONJ
emaj-163	105	24	0.749	0.749	NUM
emaj-163	105	25	for	for	ADP
emaj-163	105	26	adoption	adoption	NOUN
emaj-163	105	27	of	of	ADP
emaj-163	105	28	new	new	ADJ
emaj-163	105	29	technology	technology	NOUN
emaj-163	105	30	,	,	PUNCT
emaj-163	105	31	new	new	ADJ
emaj-163	105	32	process	process	NOUN
emaj-163	105	33	and	and	CCONJ
emaj-163	105	34	performance	performance	NOUN
emaj-163	105	35	respectively	respectively	ADV
emaj-163	105	36	.	.	PUNCT
emaj-163	106	1	this	this	PRON
emaj-163	106	2	implied	imply	VERB
emaj-163	106	3	that	that	SCONJ
emaj-163	106	4	,	,	PUNCT
emaj-163	106	5	the	the	DET
emaj-163	106	6	instrument	instrument	NOUN
emaj-163	106	7	is	be	AUX
emaj-163	106	8	consistent	consistent	ADJ
emaj-163	106	9	.	.	PUNCT
emaj-163	107	1	the	the	DET
emaj-163	107	2	data	datum	NOUN
emaj-163	107	3	were	be	AUX
emaj-163	107	4	analyzed	analyze	VERB
emaj-163	107	5	using	use	VERB
emaj-163	107	6	multiple	multiple	ADJ
emaj-163	107	7	regression	regression	NOUN
emaj-163	107	8	analysis	analysis	NOUN
emaj-163	107	9	with	with	ADP
emaj-163	107	10	the	the	DET
emaj-163	107	11	aid	aid	NOUN
emaj-163	107	12	of	of	ADP
emaj-163	107	13	stata	stata	ADJ
emaj-163	107	14	version	version	NOUN
emaj-163	107	15	14	14	NUM
emaj-163	107	16	at	at	ADP
emaj-163	107	17	the	the	DET
emaj-163	107	18	5	5	NUM
emaj-163	107	19	%	%	NOUN
emaj-163	107	20	level	level	NOUN
emaj-163	107	21	of	of	ADP
emaj-163	107	22	significance	significance	NOUN
emaj-163	107	23	.	.	PUNCT
emaj-163	108	1	model	model	NOUN
emaj-163	108	2	specification	specification	PROPN
emaj-163	108	3	perf=	perf=	PUNCT
emaj-163	108	4	f(ant	f(ant	PROPN
emaj-163	108	5	&	&	CCONJ
emaj-163	108	6	anp	anp	PROPN
emaj-163	108	7	)	)	PUNCT
emaj-163	108	8	perf=	perf=	X
emaj-163	108	9	β0+β1(ant	β0+β1(ant	X
emaj-163	108	10	)	)	PUNCT
emaj-163	109	1	+	+	NOUN
emaj-163	109	2	β2(anp	β2(anp	NUM
emaj-163	109	3	)	)	PUNCT
emaj-163	110	1	+	+	NOUN
emaj-163	110	2	µi	µi	PROPN
emaj-163	110	3	where	where	SCONJ
emaj-163	110	4	;	;	PUNCT
emaj-163	110	5	perf=	perf=	NUM
emaj-163	110	6	performance	performance	NOUN
emaj-163	110	7	ant=	ant=	PROPN
emaj-163	110	8	adoption	adoption	NOUN
emaj-163	110	9	of	of	ADP
emaj-163	110	10	new	new	ADJ
emaj-163	110	11	technology	technology	NOUN
emaj-163	110	12	anp=	anp=	ADP
emaj-163	110	13	adoption	adoption	NOUN
emaj-163	110	14	of	of	ADP
emaj-163	110	15	new	new	ADJ
emaj-163	110	16	process	process	NOUN
emaj-163	110	17	β	β	X
emaj-163	110	18	0	0	NUM
emaj-163	110	19	is	be	AUX
emaj-163	110	20	the	the	DET
emaj-163	110	21	constant	constant	ADJ
emaj-163	110	22	term	term	NOUN
emaj-163	110	23	β1	β1	PROPN
emaj-163	110	24	,	,	PUNCT
emaj-163	110	25	β2	β2	VERB
emaj-163	110	26	,	,	PUNCT
emaj-163	110	27	β3	β3	VERB
emaj-163	110	28	are	be	AUX
emaj-163	110	29	the	the	DET
emaj-163	110	30	coefficient	coefficient	NOUN
emaj-163	110	31	estimators	estimator	NOUN
emaj-163	110	32	β1	β1	PROPN
emaj-163	110	33	,	,	PUNCT
emaj-163	110	34	β2	β2	NOUN
emaj-163	110	35	,	,	PUNCT
emaj-163	110	36	β3	β3	VERB
emaj-163	110	37	,	,	PUNCT
emaj-163	110	38	>	>	X
emaj-163	110	39	0	0	NUM
emaj-163	110	40	where	where	SCONJ
emaj-163	110	41	is	be	AUX
emaj-163	110	42	error	error	NOUN
emaj-163	110	43	term	term	NOUN
emaj-163	110	44	a	a	DET
emaj-163	110	45	priori	priori	ADJ
emaj-163	110	46	expectation	expectation	NOUN
emaj-163	110	47	based	base	VERB
emaj-163	110	48	on	on	ADP
emaj-163	110	49	the	the	DET
emaj-163	110	50	study	study	NOUN
emaj-163	110	51	by	by	ADP
emaj-163	110	52	okafor	okafor	PROPN
emaj-163	110	53	and	and	CCONJ
emaj-163	110	54	okekeezeanyanwu	okekeezeanyanwu	PROPN
emaj-163	110	55	(	(	PUNCT
emaj-163	110	56	2018	2018	NUM
emaj-163	110	57	)	)	PUNCT
emaj-163	110	58	,	,	PUNCT
emaj-163	110	59	the	the	DET
emaj-163	110	60	two	two	NUM
emaj-163	110	61	components	component	NOUN
emaj-163	110	62	of	of	ADP
emaj-163	110	63	business	business	NOUN
emaj-163	110	64	process	process	NOUN
emaj-163	110	65	reengineering	reengineering	NOUN
emaj-163	110	66	(	(	PUNCT
emaj-163	110	67	adoption	adoption	NOUN
emaj-163	110	68	of	of	ADP
emaj-163	110	69	new	new	ADJ
emaj-163	110	70	technology	technology	NOUN
emaj-163	110	71	and	and	CCONJ
emaj-163	110	72	new	new	ADJ
emaj-163	110	73	process	process	NOUN
emaj-163	110	74	)	)	PUNCT
emaj-163	110	75	are	be	AUX
emaj-163	110	76	expected	expect	VERB
emaj-163	110	77	to	to	PART
emaj-163	110	78	exhibit	exhibit	VERB
emaj-163	110	79	positive	positive	ADJ
emaj-163	110	80	relationship	relationship	NOUN
emaj-163	110	81	with	with	ADP
emaj-163	110	82	insurance	insurance	NOUN
emaj-163	110	83	firms	firm	NOUN
emaj-163	110	84	performance	performance	NOUN
emaj-163	110	85	.	.	PUNCT
emaj-163	111	1	hence	hence	ADV
emaj-163	111	2	,	,	PUNCT
emaj-163	111	3	there	there	PRON
emaj-163	111	4	will	will	AUX
emaj-163	111	5	be	be	AUX
emaj-163	111	6	a	a	DET
emaj-163	111	7	direct	direct	ADJ
emaj-163	111	8	relationship	relationship	NOUN
emaj-163	111	9	between	between	ADP
emaj-163	111	10	adoption	adoption	NOUN
emaj-163	111	11	of	of	ADP
emaj-163	111	12	new	new	ADJ
emaj-163	111	13	technology	technology	NOUN
emaj-163	111	14	and	and	CCONJ
emaj-163	111	15	new	new	ADJ
emaj-163	111	16	process	process	NOUN
emaj-163	111	17	as	as	ADV
emaj-163	111	18	well	well	ADV
emaj-163	111	19	as	as	ADP
emaj-163	111	20	insurance	insurance	NOUN
emaj-163	111	21	firms	firm	NOUN
emaj-163	111	22	’	’	PART
emaj-163	111	23	performance	performance	NOUN
emaj-163	111	24	.	.	PUNCT
emaj-163	112	1	the	the	DET
emaj-163	112	2	research	research	NOUN
emaj-163	112	3	instrument	instrument	NOUN
emaj-163	112	4	(	(	PUNCT
emaj-163	112	5	questionnaire	questionnaire	NOUN
emaj-163	112	6	)	)	PUNCT
emaj-163	112	7	was	be	AUX
emaj-163	112	8	administered	administer	VERB
emaj-163	112	9	on	on	ADP
emaj-163	112	10	490	490	NUM
emaj-163	112	11	staff	staff	NOUN
emaj-163	112	12	members	member	NOUN
emaj-163	112	13	of	of	ADP
emaj-163	112	14	three	three	NUM
emaj-163	112	15	insurance	insurance	NOUN
emaj-163	112	16	companies	company	NOUN
emaj-163	112	17	in	in	ADP
emaj-163	112	18	lagos	lagos	PROPN
emaj-163	112	19	,	,	PUNCT
emaj-163	112	20	nigeria	nigeria	PROPN
emaj-163	112	21	(	(	PUNCT
emaj-163	112	22	mutual	mutual	ADJ
emaj-163	112	23	benefit	benefit	NOUN
emaj-163	112	24	assurance	assurance	PROPN
emaj-163	112	25	plc	plc	PROPN
emaj-163	112	26	,	,	PUNCT
emaj-163	112	27	aiico	aiico	PROPN
emaj-163	112	28	insurance	insurance	PROPN
emaj-163	112	29	plc	plc	PROPN
emaj-163	112	30	and	and	CCONJ
emaj-163	112	31	standard	standard	PROPN
emaj-163	112	32	alliance	alliance	PROPN
emaj-163	112	33	insurance	insurance	PROPN
emaj-163	112	34	plc	plc	PROPN
emaj-163	112	35	)	)	PUNCT
emaj-163	112	36	.	.	PUNCT
emaj-163	113	1	however	however	ADV
emaj-163	113	2	,	,	PUNCT
emaj-163	113	3	only	only	ADV
emaj-163	113	4	381	381	NUM
emaj-163	113	5	copies	copy	NOUN
emaj-163	113	6	of	of	ADP
emaj-163	113	7	the	the	DET
emaj-163	113	8	questionnaire	questionnaire	NOUN
emaj-163	113	9	were	be	AUX
emaj-163	113	10	returned	return	VERB
emaj-163	113	11	and	and	CCONJ
emaj-163	113	12	found	find	VERB
emaj-163	113	13	useable	useable	ADJ
emaj-163	113	14	,	,	PUNCT
emaj-163	113	15	which	which	PRON
emaj-163	113	16	gave	give	VERB
emaj-163	113	17	a	a	DET
emaj-163	113	18	response	response	NOUN
emaj-163	113	19	rate	rate	NOUN
emaj-163	113	20	of	of	ADP
emaj-163	113	21	77.7	77.7	NUM
emaj-163	113	22	%	%	NOUN
emaj-163	113	23	.	.	PUNCT
emaj-163	114	1	regression	regression	NOUN
emaj-163	114	2	analysis	analysis	NOUN
emaj-163	114	3	was	be	AUX
emaj-163	114	4	employed	employ	VERB
emaj-163	114	5	in	in	ADP
emaj-163	114	6	analyzing	analyze	VERB
emaj-163	114	7	the	the	DET
emaj-163	114	8	data	datum	NOUN
emaj-163	114	9	with	with	ADP
emaj-163	114	10	the	the	DET
emaj-163	114	11	aid	aid	NOUN
emaj-163	114	12	of	of	ADP
emaj-163	114	13	stata	stata	PROPN
emaj-163	114	14	version14	version14	NOUN
emaj-163	114	15	.	.	PUNCT
emaj-163	115	1	iv	iv	X
emaj-163	115	2	.	.	PUNCT
emaj-163	115	3	findings	finding	NOUN
emaj-163	115	4	and	and	CCONJ
emaj-163	115	5	discussion	discussion	NOUN
emaj-163	115	6	this	this	DET
emaj-163	115	7	sub	sub	ADJ
emaj-163	115	8	-	-	NOUN
emaj-163	115	9	section	section	NOUN
emaj-163	115	10	aggregates	aggregate	VERB
emaj-163	115	11	the	the	DET
emaj-163	115	12	indicators	indicator	NOUN
emaj-163	115	13	of	of	ADP
emaj-163	115	14	business	business	NOUN
emaj-163	115	15	process	process	NOUN
emaj-163	115	16	reengineering	reengineering	NOUN
emaj-163	115	17	(	(	PUNCT
emaj-163	115	18	adoption	adoption	NOUN
emaj-163	115	19	of	of	ADP
emaj-163	115	20	new	new	ADJ
emaj-163	115	21	technology	technology	NOUN
emaj-163	115	22	and	and	CCONJ
emaj-163	115	23	new	new	ADJ
emaj-163	115	24	process	process	NOUN
emaj-163	115	25	)	)	PUNCT
emaj-163	115	26	.	.	PUNCT
emaj-163	116	1	it	it	PRON
emaj-163	116	2	estimate	estimate	VERB
emaj-163	116	3	the	the	DET
emaj-163	116	4	combined	combined	ADJ
emaj-163	116	5	effect	effect	NOUN
emaj-163	116	6	of	of	ADP
emaj-163	116	7	these	these	DET
emaj-163	116	8	variables	variable	NOUN
emaj-163	116	9	on	on	ADP
emaj-163	116	10	insurance	insurance	NOUN
emaj-163	116	11	firms	firm	NOUN
emaj-163	116	12	’	’	PART
emaj-163	116	13	performance	performance	NOUN
emaj-163	116	14	as	as	ADV
emaj-163	116	15	well	well	ADV
emaj-163	116	16	as	as	ADP
emaj-163	116	17	ascertaining	ascertain	VERB
emaj-163	116	18	the	the	DET
emaj-163	116	19	individual	individual	ADJ
emaj-163	116	20	effect	effect	NOUN
emaj-163	116	21	of	of	ADP
emaj-163	116	22	the	the	DET
emaj-163	116	23	variables	variable	NOUN
emaj-163	116	24	(	(	PUNCT
emaj-163	116	25	through	through	ADP
emaj-163	116	26	the	the	DET
emaj-163	116	27	t	t	PROPN
emaj-163	116	28	-	-	PUNCT
emaj-163	116	29	statistics	statistic	NOUN
emaj-163	116	30	)	)	PUNCT
emaj-163	116	31	.	.	PUNCT
emaj-163	117	1	the	the	DET
emaj-163	117	2	model	model	NOUN
emaj-163	117	3	addresses	address	VERB
emaj-163	117	4	the	the	DET
emaj-163	117	5	main	main	ADJ
emaj-163	117	6	objective	objective	NOUN
emaj-163	117	7	of	of	ADP
emaj-163	117	8	the	the	DET
emaj-163	117	9	study	study	NOUN
emaj-163	117	10	,	,	PUNCT
emaj-163	117	11	which	which	PRON
emaj-163	117	12	is	be	AUX
emaj-163	117	13	to	to	PART
emaj-163	117	14	examine	examine	VERB
emaj-163	117	15	the	the	DET
emaj-163	117	16	effect	effect	NOUN
emaj-163	117	17	of	of	ADP
emaj-163	117	18	business	business	NOUN
emaj-163	117	19	process	process	NOUN
emaj-163	117	20	reengineering	reengineere	VERB
emaj-163	117	21	on	on	ADP
emaj-163	117	22	the	the	DET
emaj-163	117	23	performance	performance	NOUN
emaj-163	117	24	of	of	ADP
emaj-163	117	25	insurance	insurance	NOUN
emaj-163	117	26	firms	firm	NOUN
emaj-163	117	27	in	in	ADP
emaj-163	117	28	nigeria	nigeria	PROPN
emaj-163	117	29	.	.	PUNCT
emaj-163	118	1	table	table	NOUN
emaj-163	118	2	1	1	NUM
emaj-163	118	3	:	:	PUNCT
emaj-163	118	4	result	result	VERB
emaj-163	118	5	summary	summary	NOUN
emaj-163	118	6	(	(	PUNCT
emaj-163	118	7	dependent	dependent	ADJ
emaj-163	118	8	variable	variable	ADJ
emaj-163	118	9	performance	performance	NOUN
emaj-163	118	10	)	)	PUNCT
emaj-163	118	11	variable(s	variable(s	NOUN
emaj-163	118	12	)	)	PUNCT
emaj-163	118	13	coefficient	coefficient	NOUN
emaj-163	118	14	t	t	PROPN
emaj-163	118	15	p	p	ADJ
emaj-163	118	16	-	-	PUNCT
emaj-163	118	17	value	value	NOUN
emaj-163	118	18	adoption	adoption	NOUN
emaj-163	118	19	of	of	ADP
emaj-163	118	20	new	new	ADJ
emaj-163	118	21	technology	technology	NOUN
emaj-163	118	22	0.959	0.959	NUM
emaj-163	118	23	*	*	SYM
emaj-163	118	24	7.892	7.892	NUM
emaj-163	118	25	0.000	0.000	NUM
emaj-163	118	26	adoption	adoption	NOUN
emaj-163	118	27	of	of	ADP
emaj-163	118	28	new	new	ADJ
emaj-163	118	29	process	process	NOUN
emaj-163	118	30	0.874	0.874	NUM
emaj-163	118	31	*	*	PUNCT
emaj-163	119	1	5.098	5.098	NUM
emaj-163	119	2	0.000	0.000	NUM
emaj-163	119	3	f	f	NOUN
emaj-163	119	4	-	-	PUNCT
emaj-163	119	5	statistics	statistic	NOUN
emaj-163	119	6	=	=	SYM
emaj-163	119	7	38.981	38.981	NUM
emaj-163	119	8	(	(	PUNCT
emaj-163	119	9	0.0000	0.0000	NUM
emaj-163	119	10	)	)	PUNCT
emaj-163	119	11	n.b	n.b	NOUN
emaj-163	119	12	:*	:*	PROPN
emaj-163	119	13	:	:	PUNCT
emaj-163	119	14	significant	significant	ADJ
emaj-163	119	15	at	at	ADP
emaj-163	119	16	5	5	NUM
emaj-163	119	17	percent	percent	NOUN
emaj-163	119	18	level	level	NOUN
emaj-163	119	19	r	r	NOUN
emaj-163	119	20	-	-	PUNCT
emaj-163	119	21	square	square	ADJ
emaj-163	119	22	=	=	NOUN
emaj-163	119	23	0.838	0.838	NUM
emaj-163	119	24	adj	adj	NOUN
emaj-163	119	25	r	r	NOUN
emaj-163	119	26	-	-	PUNCT
emaj-163	119	27	square=	square=	ADJ
emaj-163	119	28	0.786	0.786	NUM
emaj-163	119	29	source	source	NOUN
emaj-163	119	30	:	:	PUNCT
emaj-163	119	31	authors	author	NOUN
emaj-163	119	32	’	'	PUNCT
emaj-163	119	33	computation	computation	NOUN
emaj-163	119	34	from	from	ADP
emaj-163	119	35	field	field	NOUN
emaj-163	119	36	survey	survey	NOUN
emaj-163	119	37	(	(	PUNCT
emaj-163	119	38	2019	2019	NUM
emaj-163	119	39	)	)	PUNCT
emaj-163	119	40	and	and	CCONJ
emaj-163	119	41	stata	stata	VERB
emaj-163	119	42	14	14	NUM
emaj-163	119	43	.	.	PUNCT
emaj-163	120	1	concerning	concern	VERB
emaj-163	120	2	the	the	DET
emaj-163	120	3	summary	summary	NOUN
emaj-163	120	4	of	of	ADP
emaj-163	120	5	results	result	NOUN
emaj-163	120	6	on	on	ADP
emaj-163	120	7	table	table	NOUN
emaj-163	120	8	1	1	NUM
emaj-163	120	9	,	,	PUNCT
emaj-163	120	10	it	it	PRON
emaj-163	120	11	was	be	AUX
emaj-163	120	12	revealed	reveal	VERB
emaj-163	120	13	that	that	SCONJ
emaj-163	120	14	business	business	NOUN
emaj-163	120	15	process	process	NOUN
emaj-163	120	16	reengineering	reengineere	VERB
emaj-163	120	17	components	component	NOUN
emaj-163	120	18	(	(	PUNCT
emaj-163	120	19	adoption	adoption	NOUN
emaj-163	120	20	of	of	ADP
emaj-163	120	21	new	new	ADJ
emaj-163	120	22	technology	technology	NOUN
emaj-163	120	23	and	and	CCONJ
emaj-163	120	24	new	new	ADJ
emaj-163	120	25	process	process	NOUN
emaj-163	120	26	)	)	PUNCT
emaj-163	120	27	have	have	VERB
emaj-163	120	28	a	a	DET
emaj-163	120	29	positive	positive	ADJ
emaj-163	120	30	significant	significant	ADJ
emaj-163	120	31	combined	combined	ADJ
emaj-163	120	32	effect	effect	NOUN
emaj-163	120	33	on	on	ADP
emaj-163	120	34	the	the	DET
emaj-163	120	35	performance	performance	NOUN
emaj-163	120	36	of	of	ADP
emaj-163	120	37	insurance	insurance	NOUN
emaj-163	120	38	firms	firm	NOUN
emaj-163	120	39	’	'	PUNCT
emaj-163	120	40	in	in	ADP
emaj-163	120	41	nigeria	nigeria	PROPN
emaj-163	120	42	(	(	PUNCT
emaj-163	120	43	fstatistics=	fstatistics=	X
emaj-163	120	44	38.981	38.981	NUM
emaj-163	120	45	<	<	X
emaj-163	120	46	0.05	0.05	NUM
emaj-163	120	47	)	)	PUNCT
emaj-163	120	48	.	.	PUNCT
emaj-163	121	1	the	the	DET
emaj-163	121	2	adjusted	adjust	VERB
emaj-163	121	3	coefficient	coefficient	NOUN
emaj-163	121	4	of	of	ADP
emaj-163	121	5	determination	determination	NOUN
emaj-163	121	6	(	(	PUNCT
emaj-163	121	7	adjusted	adjusted	ADJ
emaj-163	121	8	r2	r2	NOUN
emaj-163	121	9	)	)	PUNCT
emaj-163	121	10	suggested	suggest	VERB
emaj-163	121	11	that	that	SCONJ
emaj-163	121	12	,	,	PUNCT
emaj-163	121	13	78.6	78.6	NUM
emaj-163	121	14	%	%	NOUN
emaj-163	121	15	variation	variation	NOUN
emaj-163	121	16	in	in	ADP
emaj-163	121	17	insurance	insurance	NOUN
emaj-163	121	18	firms	firm	NOUN
emaj-163	121	19	’	’	PART
emaj-163	121	20	performance	performance	NOUN
emaj-163	121	21	is	be	AUX
emaj-163	121	22	accounted	account	VERB
emaj-163	121	23	for	for	ADP
emaj-163	121	24	by	by	ADP
emaj-163	121	25	the	the	DET
emaj-163	121	26	combined	combine	VERB
emaj-163	121	27	business	business	NOUN
emaj-163	121	28	process	process	NOUN
emaj-163	121	29	reengineering	reengineere	VERB
emaj-163	121	30	components	component	NOUN
emaj-163	121	31	.	.	PUNCT
emaj-163	122	1	the	the	DET
emaj-163	122	2	t	t	PROPN
emaj-163	122	3	-	-	PUNCT
emaj-163	122	4	statistics	statistic	NOUN
emaj-163	122	5	revealed	reveal	VERB
emaj-163	122	6	that	that	SCONJ
emaj-163	122	7	,	,	PUNCT
emaj-163	122	8	both	both	DET
emaj-163	122	9	adoption	adoption	NOUN
emaj-163	122	10	of	of	ADP
emaj-163	122	11	new	new	ADJ
emaj-163	122	12	technology	technology	NOUN
emaj-163	122	13	and	and	CCONJ
emaj-163	122	14	new	new	ADJ
emaj-163	122	15	process	process	NOUN
emaj-163	122	16	have	have	VERB
emaj-163	122	17	a	a	DET
emaj-163	122	18	positive	positive	ADJ
emaj-163	122	19	significant	significant	ADJ
emaj-163	122	20	individual	individual	ADJ
emaj-163	122	21	effect	effect	NOUN
emaj-163	122	22	on	on	ADP
emaj-163	122	23	insurance	insurance	NOUN
emaj-163	122	24	firms	firm	NOUN
emaj-163	122	25	’	’	PART
emaj-163	122	26	performance	performance	NOUN
emaj-163	122	27	in	in	ADP
emaj-163	122	28	nigeria	nigeria	PROPN
emaj-163	122	29	.	.	PUNCT
emaj-163	123	1	the	the	DET
emaj-163	123	2	findings	finding	NOUN
emaj-163	123	3	from	from	ADP
emaj-163	123	4	the	the	DET
emaj-163	123	5	study	study	NOUN
emaj-163	123	6	revealed	reveal	VERB
emaj-163	123	7	that	that	SCONJ
emaj-163	123	8	,	,	PUNCT
emaj-163	123	9	the	the	DET
emaj-163	123	10	two	two	NUM
emaj-163	123	11	components	component	NOUN
emaj-163	123	12	of	of	ADP
emaj-163	123	13	business	business	NOUN
emaj-163	123	14	process	process	NOUN
emaj-163	123	15	reengineering	reengineering	NOUN
emaj-163	123	16	adopted	adopt	VERB
emaj-163	123	17	for	for	ADP
emaj-163	123	18	this	this	DET
emaj-163	123	19	study	study	NOUN
emaj-163	123	20	have	have	VERB
emaj-163	123	21	an	an	DET
emaj-163	123	22	individual	individual	ADJ
emaj-163	123	23	positive	positive	ADJ
emaj-163	123	24	significant	significant	ADJ
emaj-163	123	25	effect	effect	NOUN
emaj-163	123	26	on	on	ADP
emaj-163	123	27	insurance	insurance	NOUN
emaj-163	123	28	firms	firm	NOUN
emaj-163	123	29	’	’	PART
emaj-163	123	30	performance	performance	NOUN
emaj-163	123	31	with	with	ADP
emaj-163	123	32	coefficients	coefficient	NOUN
emaj-163	123	33	and	and	CCONJ
emaj-163	123	34	probability	probability	NOUN
emaj-163	123	35	values	value	NOUN
emaj-163	123	36	of	of	ADP
emaj-163	123	37	:	:	PUNCT
emaj-163	123	38	adoption	adoption	NOUN
emaj-163	123	39	of	of	ADP
emaj-163	123	40	new	new	ADJ
emaj-163	123	41	technology	technology	NOUN
emaj-163	123	42	(	(	PUNCT
emaj-163	123	43	0.959	0.959	NUM
emaj-163	123	44	,	,	PUNCT
emaj-163	123	45	p	p	NOUN
emaj-163	123	46	-	-	PUNCT
emaj-163	123	47	value<0.05	value<0.05	NOUN
emaj-163	123	48	)	)	PUNCT
emaj-163	123	49	and	and	CCONJ
emaj-163	123	50	adoption	adoption	NOUN
emaj-163	123	51	of	of	ADP
emaj-163	123	52	new	new	ADJ
emaj-163	123	53	process	process	NOUN
emaj-163	123	54	(	(	PUNCT
emaj-163	123	55	0.874	0.874	NUM
emaj-163	123	56	,	,	PUNCT
emaj-163	123	57	p	p	NOUN
emaj-163	123	58	-	-	PUNCT
emaj-163	123	59	value<0.05	value<0.05	NOUN
emaj-163	123	60	)	)	PUNCT
emaj-163	123	61	.	.	PUNCT
emaj-163	124	1	this	this	PRON
emaj-163	124	2	is	be	AUX
emaj-163	124	3	consistent	consistent	ADJ
emaj-163	124	4	with	with	ADP
emaj-163	124	5	the	the	DET
emaj-163	124	6	study	study	NOUN
emaj-163	124	7	by	by	ADP
emaj-163	124	8	okafor	okafor	PROPN
emaj-163	124	9	and	and	CCONJ
emaj-163	124	10	okeke	okeke	ADJ
emaj-163	124	11	-	-	PUNCT
emaj-163	124	12	ezeanyanwu	ezeanyanwu	NOUN
emaj-163	124	13	(	(	PUNCT
emaj-163	124	14	2018	2018	NUM
emaj-163	124	15	)	)	PUNCT
emaj-163	124	16	,	,	PUNCT
emaj-163	124	17	which	which	PRON
emaj-163	124	18	found	find	VERB
emaj-163	124	19	that	that	SCONJ
emaj-163	124	20	the	the	DET
emaj-163	124	21	adoptions	adoption	NOUN
emaj-163	124	22	of	of	ADP
emaj-163	124	23	new	new	ADJ
emaj-163	124	24	technology	technology	NOUN
emaj-163	124	25	and	and	CCONJ
emaj-163	124	26	new	new	ADJ
emaj-163	124	27	processes	process	NOUN
emaj-163	124	28	have	have	VERB
emaj-163	124	29	positive	positive	ADJ
emaj-163	124	30	significant	significant	ADJ
emaj-163	124	31	effect	effect	NOUN
emaj-163	124	32	on	on	ADP
emaj-163	124	33	the	the	DET
emaj-163	124	34	performance	performance	NOUN
emaj-163	124	35	of	of	ADP
emaj-163	124	36	rice	rice	NOUN
emaj-163	124	37	producing	produce	VERB
emaj-163	124	38	firms	firm	NOUN
emaj-163	124	39	in	in	ADP
emaj-163	124	40	south	south	NOUN
emaj-163	124	41	-	-	PUNCT
emaj-163	124	42	east	east	NOUN
emaj-163	124	43	,	,	PUNCT
emaj-163	124	44	nigeria	nigeria	PROPN
emaj-163	124	45	.	.	PUNCT
emaj-163	125	1	the	the	DET
emaj-163	125	2	f	f	PROPN
emaj-163	125	3	-	-	PUNCT
emaj-163	125	4	statistics	statistic	NOUN
emaj-163	125	5	revealed	reveal	VERB
emaj-163	125	6	that	that	SCONJ
emaj-163	125	7	,	,	PUNCT
emaj-163	125	8	the	the	DET
emaj-163	125	9	two	two	NUM
emaj-163	125	10	components	component	NOUN
emaj-163	125	11	of	of	ADP
emaj-163	125	12	business	business	NOUN
emaj-163	125	13	process	process	NOUN
emaj-163	125	14	reengineering	reengineering	NOUN
emaj-163	125	15	(	(	PUNCT
emaj-163	125	16	adoption	adoption	NOUN
emaj-163	125	17	of	of	ADP
emaj-163	125	18	new	new	ADJ
emaj-163	125	19	technology	technology	NOUN
emaj-163	125	20	and	and	CCONJ
emaj-163	125	21	new	new	ADJ
emaj-163	125	22	process	process	NOUN
emaj-163	125	23	)	)	PUNCT
emaj-163	125	24	adopted	adopt	VERB
emaj-163	125	25	for	for	ADP
emaj-163	125	26	this	this	DET
emaj-163	125	27	study	study	NOUN
emaj-163	125	28	have	have	VERB
emaj-163	125	29	a	a	DET
emaj-163	125	30	positive	positive	ADJ
emaj-163	125	31	significant	significant	ADJ
emaj-163	125	32	combined	combined	ADJ
emaj-163	125	33	effect	effect	NOUN
emaj-163	125	34	on	on	ADP
emaj-163	125	35	insurance	insurance	NOUN
emaj-163	125	36	firms	firm	NOUN
emaj-163	125	37	’	’	PART
emaj-163	125	38	performance	performance	NOUN
emaj-163	125	39	in	in	ADP
emaj-163	125	40	nigeria	nigeria	PROPN
emaj-163	125	41	(	(	PUNCT
emaj-163	125	42	f	f	X
emaj-163	125	43	-	-	PUNCT
emaj-163	125	44	statistics=	statistics=	NUM
emaj-163	125	45	38.981	38.981	NUM
emaj-163	125	46	<	<	X
emaj-163	125	47	0.05	0.05	NUM
emaj-163	125	48	)	)	PUNCT
emaj-163	125	49	.	.	PUNCT
emaj-163	126	1	the	the	DET
emaj-163	126	2	coefficient	coefficient	NOUN
emaj-163	126	3	of	of	ADP
emaj-163	126	4	determination	determination	NOUN
emaj-163	126	5	(	(	PUNCT
emaj-163	126	6	r2	r2	PROPN
emaj-163	126	7	)	)	PUNCT
emaj-163	126	8	provided	provide	VERB
emaj-163	126	9	a	a	DET
emaj-163	126	10	value	value	NOUN
emaj-163	126	11	of	of	ADP
emaj-163	126	12	0.838	0.838	NUM
emaj-163	126	13	.	.	PUNCT
emaj-163	127	1	but	but	CCONJ
emaj-163	127	2	since	since	SCONJ
emaj-163	127	3	there	there	PRON
emaj-163	127	4	are	be	VERB
emaj-163	127	5	more	more	ADJ
emaj-163	127	6	than	than	ADP
emaj-163	127	7	one	one	NUM
emaj-163	127	8	independent	independent	ADJ
emaj-163	127	9	variable	variable	NOUN
emaj-163	127	10	(	(	PUNCT
emaj-163	127	11	multiple	multiple	ADJ
emaj-163	127	12	regression	regression	NOUN
emaj-163	127	13	)	)	PUNCT
emaj-163	127	14	,	,	PUNCT
emaj-163	127	15	it	it	PRON
emaj-163	127	16	will	will	AUX
emaj-163	127	17	therefore	therefore	ADV
emaj-163	127	18	be	be	AUX
emaj-163	127	19	appropriate	appropriate	ADJ
emaj-163	127	20	to	to	PART
emaj-163	127	21	use	use	VERB
emaj-163	127	22	the	the	DET
emaj-163	127	23	adjusted	adjust	VERB
emaj-163	127	24	coefficient	coefficient	NOUN
emaj-163	127	25	of	of	ADP
emaj-163	127	26	determination	determination	NOUN
emaj-163	127	27	(	(	PUNCT
emaj-163	127	28	adjusted	adjusted	ADJ
emaj-163	127	29	r2	r2	NOUN
emaj-163	127	30	)	)	PUNCT
emaj-163	127	31	value	value	NOUN
emaj-163	127	32	,	,	PUNCT
emaj-163	127	33	which	which	PRON
emaj-163	127	34	is	be	AUX
emaj-163	127	35	:	:	PUNCT
emaj-163	127	36	adj	adj	X
emaj-163	127	37	rsquare=	rsquare=	NUM
emaj-163	127	38	0.786	0.786	NUM
emaj-163	127	39	.	.	PUNCT
emaj-163	128	1	this	this	PRON
emaj-163	128	2	implies	imply	VERB
emaj-163	128	3	that	that	SCONJ
emaj-163	128	4	,	,	PUNCT
emaj-163	128	5	78.6	78.6	NUM
emaj-163	128	6	%	%	NOUN
emaj-163	128	7	change	change	NOUN
emaj-163	128	8	in	in	ADP
emaj-163	128	9	insurance	insurance	NOUN
emaj-163	128	10	firms	firm	NOUN
emaj-163	128	11	’	’	PART
emaj-163	128	12	performance	performance	NOUN
emaj-163	128	13	is	be	AUX
emaj-163	128	14	explained	explain	VERB
emaj-163	128	15	by	by	ADP
emaj-163	128	16	the	the	DET
emaj-163	128	17	combined	combine	VERB
emaj-163	128	18	business	business	NOUN
emaj-163	128	19	process	process	NOUN
emaj-163	128	20	reengineering	reengineere	VERB
emaj-163	128	21	components	component	NOUN
emaj-163	128	22	(	(	PUNCT
emaj-163	128	23	adoption	adoption	NOUN
emaj-163	128	24	of	of	ADP
emaj-163	128	25	new	new	ADJ
emaj-163	128	26	technology	technology	NOUN
emaj-163	128	27	and	and	CCONJ
emaj-163	128	28	new	new	ADJ
emaj-163	128	29	process	process	NOUN
emaj-163	128	30	)	)	PUNCT
emaj-163	128	31	.	.	PUNCT
emaj-163	129	1	volume	volume	NOUN
emaj-163	129	2	9	9	NUM
emaj-163	129	3	no	no	DET
emaj-163	129	4	1	1	NUM
emaj-163	129	5	(	(	PUNCT
emaj-163	129	6	2019	2019	NUM
emaj-163	129	7	)	)	PUNCT
emaj-163	129	8	|	|	ADV
emaj-163	129	9	issn	issn	VERB
emaj-163	129	10	2158	2158	NUM
emaj-163	129	11	-	-	SYM
emaj-163	129	12	8708	8708	NUM
emaj-163	129	13	(	(	PUNCT
emaj-163	129	14	online	online	NOUN
emaj-163	129	15	)	)	PUNCT
emaj-163	129	16	|	|	ADV
emaj-163	129	17	doi	doi	X
emaj-163	129	18	10.5195	10.5195	NUM
emaj-163	129	19	/	/	SYM
emaj-163	129	20	emaj.2019.163	emaj.2019.163	PROPN
emaj-163	129	21	|	|	NOUN
emaj-163	129	22	http://emaj.pitt.edu	http://emaj.pitt.edu	NOUN
emaj-163	129	23	business	business	NOUN
emaj-163	129	24	process	process	NOUN
emaj-163	129	25	reengineering	reengineering	NOUN
emaj-163	129	26	and	and	CCONJ
emaj-163	129	27	the	the	DET
emaj-163	129	28	performance	performance	NOUN
emaj-163	129	29	of	of	ADP
emaj-163	129	30	insurance	insurance	NOUN
emaj-163	129	31	firms	firm	NOUN
emaj-163	129	32	in	in	ADP
emaj-163	129	33	nigeria	nigeria	PROPN
emaj-163	129	34	page	page	NOUN
emaj-163	129	35	|48|	|48|	NOUN
emaj-163	129	36	emerging	emerge	VERB
emaj-163	129	37	markets	market	NOUN
emaj-163	129	38	journal	journal	NOUN
emaj-163	129	39	v.	v.	ADP
emaj-163	129	40	conclusion	conclusion	NOUN
emaj-163	129	41	and	and	CCONJ
emaj-163	129	42	recommendation	recommendation	NOUN
emaj-163	129	43	the	the	DET
emaj-163	129	44	study	study	NOUN
emaj-163	129	45	investigated	investigate	VERB
emaj-163	129	46	the	the	DET
emaj-163	129	47	effect	effect	NOUN
emaj-163	129	48	of	of	ADP
emaj-163	129	49	business	business	NOUN
emaj-163	129	50	process	process	NOUN
emaj-163	129	51	reengineering	reengineere	VERB
emaj-163	129	52	on	on	ADP
emaj-163	129	53	the	the	DET
emaj-163	129	54	performance	performance	NOUN
emaj-163	129	55	of	of	ADP
emaj-163	129	56	insurance	insurance	NOUN
emaj-163	129	57	firms	firm	NOUN
emaj-163	129	58	in	in	ADP
emaj-163	129	59	nigeria	nigeria	PROPN
emaj-163	129	60	,	,	PUNCT
emaj-163	129	61	by	by	ADP
emaj-163	129	62	employing	employ	VERB
emaj-163	129	63	two	two	NUM
emaj-163	129	64	components	component	NOUN
emaj-163	129	65	of	of	ADP
emaj-163	129	66	business	business	NOUN
emaj-163	129	67	process	process	NOUN
emaj-163	129	68	reengineering	reengineering	NOUN
emaj-163	129	69	(	(	PUNCT
emaj-163	129	70	adoption	adoption	NOUN
emaj-163	129	71	of	of	ADP
emaj-163	129	72	new	new	ADJ
emaj-163	129	73	technology	technology	NOUN
emaj-163	129	74	and	and	CCONJ
emaj-163	129	75	new	new	ADJ
emaj-163	129	76	process	process	NOUN
emaj-163	129	77	)	)	PUNCT
emaj-163	129	78	.	.	PUNCT
emaj-163	130	1	survey	survey	NOUN
emaj-163	130	2	research	research	NOUN
emaj-163	130	3	design	design	NOUN
emaj-163	130	4	was	be	AUX
emaj-163	130	5	adopted	adopt	VERB
emaj-163	130	6	,	,	PUNCT
emaj-163	130	7	through	through	ADP
emaj-163	130	8	the	the	DET
emaj-163	130	9	administration	administration	NOUN
emaj-163	130	10	of	of	ADP
emaj-163	130	11	structured	structured	ADJ
emaj-163	130	12	questionnaires	questionnaire	NOUN
emaj-163	130	13	on	on	ADP
emaj-163	130	14	some	some	DET
emaj-163	130	15	selected	select	VERB
emaj-163	130	16	staff	staff	NOUN
emaj-163	130	17	of	of	ADP
emaj-163	130	18	insurance	insurance	NOUN
emaj-163	130	19	companies	company	NOUN
emaj-163	130	20	at	at	ADP
emaj-163	130	21	their	their	PRON
emaj-163	130	22	head	head	NOUN
emaj-163	130	23	office	office	NOUN
emaj-163	130	24	in	in	ADP
emaj-163	130	25	lagos	lagos	PROPN
emaj-163	130	26	,	,	PUNCT
emaj-163	130	27	nigeria	nigeria	PROPN
emaj-163	130	28	.	.	PUNCT
emaj-163	131	1	the	the	DET
emaj-163	131	2	findings	finding	NOUN
emaj-163	131	3	revealed	reveal	VERB
emaj-163	131	4	that	that	SCONJ
emaj-163	131	5	,	,	PUNCT
emaj-163	131	6	adoption	adoption	NOUN
emaj-163	131	7	of	of	ADP
emaj-163	131	8	new	new	ADJ
emaj-163	131	9	technology	technology	NOUN
emaj-163	131	10	and	and	CCONJ
emaj-163	131	11	new	new	ADJ
emaj-163	131	12	process	process	NOUN
emaj-163	131	13	has	have	VERB
emaj-163	131	14	a	a	DET
emaj-163	131	15	positive	positive	ADJ
emaj-163	131	16	significant	significant	ADJ
emaj-163	131	17	individual	individual	ADJ
emaj-163	131	18	effect	effect	NOUN
emaj-163	131	19	on	on	ADP
emaj-163	131	20	insurance	insurance	NOUN
emaj-163	131	21	firms	firm	NOUN
emaj-163	131	22	’	’	PART
emaj-163	131	23	performance	performance	NOUN
emaj-163	131	24	.	.	PUNCT
emaj-163	132	1	furthermore	furthermore	ADV
emaj-163	132	2	,	,	PUNCT
emaj-163	132	3	it	it	PRON
emaj-163	132	4	was	be	AUX
emaj-163	132	5	also	also	ADV
emaj-163	132	6	discovered	discover	VERB
emaj-163	132	7	that	that	SCONJ
emaj-163	132	8	,	,	PUNCT
emaj-163	132	9	business	business	NOUN
emaj-163	132	10	process	process	NOUN
emaj-163	132	11	reengineering	reengineere	VERB
emaj-163	132	12	components	component	NOUN
emaj-163	132	13	(	(	PUNCT
emaj-163	132	14	adoption	adoption	NOUN
emaj-163	132	15	of	of	ADP
emaj-163	132	16	new	new	ADJ
emaj-163	132	17	technology	technology	NOUN
emaj-163	132	18	and	and	CCONJ
emaj-163	132	19	new	new	ADJ
emaj-163	132	20	process	process	NOUN
emaj-163	132	21	)	)	PUNCT
emaj-163	132	22	have	have	VERB
emaj-163	132	23	a	a	DET
emaj-163	132	24	positive	positive	ADJ
emaj-163	132	25	significant	significant	ADJ
emaj-163	132	26	combined	combined	ADJ
emaj-163	132	27	effect	effect	NOUN
emaj-163	132	28	on	on	ADP
emaj-163	132	29	insurance	insurance	NOUN
emaj-163	132	30	firms	firm	NOUN
emaj-163	132	31	’	’	PART
emaj-163	132	32	performance	performance	NOUN
emaj-163	132	33	in	in	ADP
emaj-163	132	34	nigeria	nigeria	PROPN
emaj-163	132	35	.	.	PUNCT
emaj-163	133	1	it	it	PRON
emaj-163	133	2	is	be	AUX
emaj-163	133	3	therefore	therefore	ADV
emaj-163	133	4	concluded	conclude	VERB
emaj-163	133	5	that	that	SCONJ
emaj-163	133	6	,	,	PUNCT
emaj-163	133	7	business	business	NOUN
emaj-163	133	8	process	process	NOUN
emaj-163	133	9	reengineering	reengineere	VERB
emaj-163	133	10	components	component	NOUN
emaj-163	133	11	(	(	PUNCT
emaj-163	133	12	adoption	adoption	NOUN
emaj-163	133	13	of	of	ADP
emaj-163	133	14	new	new	ADJ
emaj-163	133	15	technology	technology	NOUN
emaj-163	133	16	and	and	CCONJ
emaj-163	133	17	new	new	ADJ
emaj-163	133	18	process	process	NOUN
emaj-163	133	19	)	)	PUNCT
emaj-163	133	20	are	be	AUX
emaj-163	133	21	important	important	ADJ
emaj-163	133	22	drivers	driver	NOUN
emaj-163	133	23	of	of	ADP
emaj-163	133	24	insurance	insurance	NOUN
emaj-163	133	25	firms	firm	NOUN
emaj-163	133	26	’	’	PART
emaj-163	133	27	performance	performance	NOUN
emaj-163	133	28	.	.	PUNCT
emaj-163	134	1	it	it	PRON
emaj-163	134	2	is	be	AUX
emaj-163	134	3	recommended	recommend	VERB
emaj-163	134	4	that	that	SCONJ
emaj-163	134	5	,	,	PUNCT
emaj-163	134	6	insurance	insurance	NOUN
emaj-163	134	7	firms	firm	NOUN
emaj-163	134	8	should	should	AUX
emaj-163	134	9	introduce	introduce	VERB
emaj-163	134	10	new	new	ADJ
emaj-163	134	11	technology	technology	NOUN
emaj-163	134	12	that	that	PRON
emaj-163	134	13	will	will	AUX
emaj-163	134	14	aid	aid	VERB
emaj-163	134	15	insurance	insurance	NOUN
emaj-163	134	16	penetration	penetration	NOUN
emaj-163	134	17	,	,	PUNCT
emaj-163	134	18	especially	especially	ADV
emaj-163	134	19	information	information	NOUN
emaj-163	134	20	communication	communication	NOUN
emaj-163	134	21	technology	technology	NOUN
emaj-163	134	22	(	(	PUNCT
emaj-163	134	23	ict	ict	PROPN
emaj-163	134	24	)	)	PUNCT
emaj-163	134	25	.	.	PUNCT
emaj-163	135	1	the	the	DET
emaj-163	135	2	deployment	deployment	NOUN
emaj-163	135	3	of	of	ADP
emaj-163	135	4	ict	ict	PROPN
emaj-163	135	5	tends	tend	VERB
emaj-163	135	6	to	to	PART
emaj-163	135	7	make	make	VERB
emaj-163	135	8	it	it	PRON
emaj-163	135	9	easier	easy	ADJ
emaj-163	135	10	for	for	SCONJ
emaj-163	135	11	existing	exist	VERB
emaj-163	135	12	and	and	CCONJ
emaj-163	135	13	new	new	ADJ
emaj-163	135	14	customers	customer	NOUN
emaj-163	135	15	to	to	PART
emaj-163	135	16	pick	pick	VERB
emaj-163	135	17	-	-	PUNCT
emaj-163	135	18	up	up	ADP
emaj-163	135	19	insurance	insurance	NOUN
emaj-163	135	20	policies	policy	NOUN
emaj-163	135	21	through	through	ADP
emaj-163	135	22	their	their	PRON
emaj-163	135	23	smart	smart	ADJ
emaj-163	135	24	phones	phone	NOUN
emaj-163	135	25	or	or	CCONJ
emaj-163	135	26	personal	personal	ADJ
emaj-163	135	27	computers	computer	NOUN
emaj-163	135	28	.	.	PUNCT
emaj-163	136	1	furthermore	furthermore	ADV
emaj-163	136	2	,	,	PUNCT
emaj-163	136	3	insurance	insurance	NOUN
emaj-163	136	4	firms	firm	NOUN
emaj-163	136	5	should	should	AUX
emaj-163	136	6	equally	equally	ADV
emaj-163	136	7	come	come	VERB
emaj-163	136	8	up	up	ADP
emaj-163	136	9	with	with	ADP
emaj-163	136	10	reengineered	reengineere	VERB
emaj-163	136	11	processes	process	NOUN
emaj-163	136	12	.	.	PUNCT
emaj-163	137	1	also	also	ADV
emaj-163	137	2	,	,	PUNCT
emaj-163	137	3	the	the	DET
emaj-163	137	4	process	process	NOUN
emaj-163	137	5	of	of	ADP
emaj-163	137	6	serving	serve	VERB
emaj-163	137	7	their	their	PRON
emaj-163	137	8	customers	customer	NOUN
emaj-163	137	9	should	should	AUX
emaj-163	137	10	be	be	AUX
emaj-163	137	11	enhanced	enhance	VERB
emaj-163	137	12	.	.	PUNCT
emaj-163	138	1	as	as	ADP
emaj-163	138	2	an	an	DET
emaj-163	138	3	example	example	NOUN
emaj-163	138	4	,	,	PUNCT
emaj-163	138	5	some	some	DET
emaj-163	138	6	insurance	insurance	NOUN
emaj-163	138	7	companies	company	NOUN
emaj-163	138	8	have	have	AUX
emaj-163	138	9	partnered	partner	VERB
emaj-163	138	10	with	with	ADP
emaj-163	138	11	some	some	DET
emaj-163	138	12	banks	bank	NOUN
emaj-163	138	13	,	,	PUNCT
emaj-163	138	14	whereby	whereby	ADV
emaj-163	138	15	,	,	PUNCT
emaj-163	138	16	banks	bank	NOUN
emaj-163	138	17	branches	branch	NOUN
emaj-163	138	18	are	be	AUX
emaj-163	138	19	used	use	VERB
emaj-163	138	20	as	as	ADP
emaj-163	138	21	centers	center	NOUN
emaj-163	138	22	where	where	SCONJ
emaj-163	138	23	insurance	insurance	NOUN
emaj-163	138	24	policies	policy	NOUN
emaj-163	138	25	can	can	AUX
emaj-163	138	26	be	be	AUX
emaj-163	138	27	picked	pick	VERB
emaj-163	138	28	-	-	PUNCT
emaj-163	138	29	up	up	NOUN
emaj-163	138	30	,	,	PUNCT
emaj-163	138	31	and	and	CCONJ
emaj-163	138	32	this	this	PRON
emaj-163	138	33	should	should	AUX
emaj-163	138	34	be	be	AUX
emaj-163	138	35	encouraged	encourage	VERB
emaj-163	138	36	.	.	PUNCT
emaj-163	139	1	the	the	DET
emaj-163	139	2	development	development	NOUN
emaj-163	139	3	of	of	ADP
emaj-163	139	4	online	online	ADJ
emaj-163	139	5	application	application	NOUN
emaj-163	139	6	(	(	PUNCT
emaj-163	139	7	android	android	PROPN
emaj-163	139	8	,	,	PUNCT
emaj-163	139	9	iphone	iphone	NOUN
emaj-163	139	10	and	and	CCONJ
emaj-163	139	11	windows	window	NOUN
emaj-163	139	12	apps	app	NOUN
emaj-163	139	13	)	)	PUNCT
emaj-163	139	14	for	for	ADP
emaj-163	139	15	insurance	insurance	NOUN
emaj-163	139	16	companies	company	NOUN
emaj-163	139	17	should	should	AUX
emaj-163	139	18	be	be	AUX
emaj-163	139	19	encouraged	encourage	VERB
emaj-163	139	20	.	.	PUNCT
emaj-163	140	1	references	reference	NOUN
emaj-163	140	2	hammer	hammer	NOUN
emaj-163	140	3	,	,	PUNCT
emaj-163	140	4	m.	m.	NOUN
emaj-163	140	5	(	(	PUNCT
emaj-163	140	6	1990	1990	NUM
emaj-163	140	7	)	)	PUNCT
emaj-163	140	8	.	.	PUNCT
emaj-163	141	1	reengineering	reengineere	VERB
emaj-163	141	2	work	work	NOUN
emaj-163	141	3	:	:	PUNCT
emaj-163	141	4	do	do	VERB
emaj-163	141	5	n’t	not	PART
emaj-163	141	6	automatic	automatic	ADJ
emaj-163	141	7	obliterate	obliterate	NOUN
emaj-163	141	8	.	.	PUNCT
emaj-163	142	1	harvard	harvard	PROPN
emaj-163	142	2	business	business	PROPN
emaj-163	142	3	review	review	PROPN
emaj-163	142	4	.	.	PUNCT
emaj-163	143	1	hammer	hammer	NOUN
emaj-163	143	2	m.	m.	NOUN
emaj-163	143	3	,	,	PUNCT
emaj-163	143	4	&	&	CCONJ
emaj-163	143	5	champy	champy	PROPN
emaj-163	143	6	,	,	PUNCT
emaj-163	143	7	j.	j.	PROPN
emaj-163	143	8	(	(	PUNCT
emaj-163	143	9	1993	1993	NUM
emaj-163	143	10	)	)	PUNCT
emaj-163	143	11	.	.	PUNCT
emaj-163	144	1	reengineering	reengineere	VERB
emaj-163	144	2	the	the	DET
emaj-163	144	3	corporation	corporation	NOUN
emaj-163	144	4	:	:	PUNCT
emaj-163	144	5	a	a	DET
emaj-163	144	6	manifesto	manifesto	NOUN
emaj-163	144	7	for	for	ADP
emaj-163	144	8	business	business	NOUN
emaj-163	144	9	revolution	revolution	NOUN
emaj-163	144	10	.	.	PUNCT
emaj-163	145	1	harper	harper	NOUN
emaj-163	145	2	business	business	PROPN
emaj-163	145	3	.	.	PUNCT
emaj-163	146	1	hammer	hammer	NOUN
emaj-163	146	2	,	,	PUNCT
emaj-163	146	3	m.	m.	NOUN
emaj-163	146	4	,	,	PUNCT
emaj-163	146	5	&	&	CCONJ
emaj-163	146	6	stanton	stanton	PROPN
emaj-163	146	7	,	,	PUNCT
emaj-163	146	8	s.	s.	PROPN
emaj-163	146	9	(	(	PUNCT
emaj-163	146	10	2013	2013	NUM
emaj-163	146	11	)	)	PUNCT
emaj-163	146	12	.	.	PUNCT
emaj-163	147	1	how	how	SCONJ
emaj-163	147	2	process	process	NOUN
emaj-163	147	3	enterprises	enterprise	NOUN
emaj-163	147	4	really	really	ADV
emaj-163	147	5	works	work	VERB
emaj-163	147	6	.	.	PUNCT
emaj-163	148	1	harvard	harvard	PROPN
emaj-163	148	2	business	business	PROPN
emaj-163	148	3	review	review	PROPN
emaj-163	148	4	,	,	PUNCT
emaj-163	148	5	77	77	NUM
emaj-163	148	6	(	(	PUNCT
emaj-163	148	7	6	6	NUM
emaj-163	148	8	)	)	PUNCT
emaj-163	148	9	,	,	PUNCT
emaj-163	148	10	108	108	NUM
emaj-163	148	11	-	-	SYM
emaj-163	148	12	118	118	NUM
emaj-163	148	13	.	.	PUNCT
emaj-163	149	1	islam	islam	PROPN
emaj-163	149	2	,	,	PUNCT
emaj-163	149	3	m.	m.	NOUN
emaj-163	149	4	,	,	PUNCT
emaj-163	149	5	&	&	CCONJ
emaj-163	149	6	mohamed	mohamed	PROPN
emaj-163	149	7	,	,	PUNCT
emaj-163	149	8	b.	b.	PROPN
emaj-163	149	9	(	(	PUNCT
emaj-163	149	10	2011	2011	NUM
emaj-163	149	11	)	)	PUNCT
emaj-163	149	12	.	.	PUNCT
emaj-163	150	1	impact	impact	NOUN
emaj-163	150	2	of	of	ADP
emaj-163	150	3	organizational	organizational	ADJ
emaj-163	150	4	innovation	innovation	NOUN
emaj-163	150	5	on	on	ADP
emaj-163	150	6	firm	firm	ADJ
emaj-163	150	7	performance	performance	NOUN
emaj-163	150	8	:	:	PUNCT
emaj-163	150	9	evidence	evidence	NOUN
emaj-163	150	10	from	from	ADP
emaj-163	150	11	malaysian	malaysian	PROPN
emaj-163	150	12	-	-	PUNCT
emaj-163	150	13	based	base	VERB
emaj-163	150	14	ict	ict	NOUN
emaj-163	150	15	companies	company	NOUN
emaj-163	150	16	.	.	PUNCT
emaj-163	151	1	retrieved	retrieve	VERB
emaj-163	151	2	from	from	ADP
emaj-163	151	3	http://	http://	PROPN
emaj-163	151	4	www.researchgate.net	www.researchgate.net	PROPN
emaj-163	151	5	.	.	PUNCT
emaj-163	152	1	jacob	jacob	PROPN
emaj-163	152	2	,	,	PUNCT
emaj-163	152	3	r.	r.	PROPN
emaj-163	152	4	(	(	PUNCT
emaj-163	152	5	2014	2014	NUM
emaj-163	152	6	)	)	PUNCT
emaj-163	152	7	.	.	PUNCT
emaj-163	153	1	the	the	DET
emaj-163	153	2	relationship	relationship	NOUN
emaj-163	153	3	between	between	ADP
emaj-163	153	4	enterprises	enterprise	NOUN
emaj-163	153	5	architecture	architecture	NOUN
emaj-163	153	6	,	,	PUNCT
emaj-163	153	7	business	business	NOUN
emaj-163	153	8	complexity	complexity	NOUN
emaj-163	153	9	and	and	CCONJ
emaj-163	153	10	business	business	NOUN
emaj-163	153	11	performance	performance	NOUN
emaj-163	153	12	.	.	PUNCT
emaj-163	154	1	twente	twente	PROPN
emaj-163	154	2	.	.	PUNCT
emaj-163	155	1	deloitte	deloitte	PROPN
emaj-163	155	2	.	.	PUNCT
emaj-163	156	1	kabiru	kabiru	PROPN
emaj-163	156	2	,	,	PUNCT
emaj-163	156	3	a.	a.	PROPN
emaj-163	156	4	,	,	PUNCT
emaj-163	156	5	mohamed	mohamed	PROPN
emaj-163	156	6	,	,	PUNCT
emaj-163	156	7	a.	a.	PROPN
emaj-163	156	8	,	,	PUNCT
emaj-163	156	9	&	&	CCONJ
emaj-163	156	10	norlena	norlena	PROPN
emaj-163	156	11	,	,	PUNCT
emaj-163	156	12	a.	a.	NOUN
emaj-163	156	13	(	(	PUNCT
emaj-163	156	14	2012	2012	NUM
emaj-163	156	15	)	)	PUNCT
emaj-163	156	16	.	.	PUNCT
emaj-163	157	1	effect	effect	NOUN
emaj-163	157	2	of	of	ADP
emaj-163	157	3	critical	critical	ADJ
emaj-163	157	4	success	success	NOUN
emaj-163	157	5	factors	factor	NOUN
emaj-163	157	6	for	for	ADP
emaj-163	157	7	business	business	NOUN
emaj-163	157	8	process	process	NOUN
emaj-163	157	9	management	management	NOUN
emaj-163	157	10	on	on	ADP
emaj-163	157	11	the	the	DET
emaj-163	157	12	organizational	organizational	ADJ
emaj-163	157	13	performance	performance	NOUN
emaj-163	157	14	of	of	ADP
emaj-163	157	15	small	small	ADJ
emaj-163	157	16	and	and	CCONJ
emaj-163	157	17	medium	medium	ADJ
emaj-163	157	18	banks	bank	NOUN
emaj-163	157	19	in	in	ADP
emaj-163	157	20	nigeria	nigeria	PROPN
emaj-163	157	21	.	.	PUNCT
emaj-163	158	1	https://pdfs.semanticscholar.org	https://pdfs.semanticscholar.org	X
emaj-163	158	2	.	.	PUNCT
emaj-163	159	1	kemal	kemal	PROPN
emaj-163	159	2	,	,	PUNCT
emaj-163	159	3	a.	a.	NOUN
emaj-163	159	4	yasin	yasin	PROPN
emaj-163	159	5	,	,	PUNCT
emaj-163	159	6	o.	o.	PROPN
emaj-163	159	7	,	,	PUNCT
emaj-163	159	8	&	&	CCONJ
emaj-163	159	9	zafer	zafer	PROPN
emaj-163	159	10	,	,	PUNCT
emaj-163	159	11	a.	a.	NOUN
emaj-163	159	12	(	(	PUNCT
emaj-163	159	13	2011	2011	NUM
emaj-163	159	14	)	)	PUNCT
emaj-163	159	15	.	.	PUNCT
emaj-163	160	1	productivity	productivity	NOUN
emaj-163	160	2	and	and	CCONJ
emaj-163	160	3	performance	performance	NOUN
emaj-163	160	4	effects	effect	NOUN
emaj-163	160	5	of	of	ADP
emaj-163	160	6	business	business	NOUN
emaj-163	160	7	process	process	NOUN
emaj-163	160	8	reengineering	reengineere	VERB
emaj-163	160	9	:	:	PUNCT
emaj-163	160	10	a	a	DET
emaj-163	160	11	firm	firm	ADJ
emaj-163	160	12	level	level	NOUN
emaj-163	160	13	analysis	analysis	NOUN
emaj-163	160	14	.	.	PUNCT
emaj-163	161	1	journal	journal	PROPN
emaj-163	161	2	of	of	ADP
emaj-163	161	3	management	management	NOUN
emaj-163	161	4	information	information	NOUN
emaj-163	161	5	systems	system	NOUN
emaj-163	161	6	,	,	PUNCT
emaj-163	161	7	27	27	NUM
emaj-163	161	8	,	,	PUNCT
emaj-163	161	9	(	(	PUNCT
emaj-163	161	10	4	4	NUM
emaj-163	161	11	)	)	PUNCT
emaj-163	161	12	.	.	PUNCT
emaj-163	162	1	klun	klun	PROPN
emaj-163	162	2	,	,	PUNCT
emaj-163	162	3	m.	m.	NOUN
emaj-163	162	4	,	,	PUNCT
emaj-163	162	5	&	&	CCONJ
emaj-163	162	6	trkman	trkman	PROPN
emaj-163	162	7	,	,	PUNCT
emaj-163	162	8	p.	p.	NOUN
emaj-163	162	9	(	(	PUNCT
emaj-163	162	10	2018	2018	NUM
emaj-163	162	11	)	)	PUNCT
emaj-163	162	12	.	.	PUNCT
emaj-163	163	1	business	business	NOUN
emaj-163	163	2	process	process	NOUN
emaj-163	163	3	management	management	NOUN
emaj-163	163	4	at	at	ADP
emaj-163	163	5	the	the	DET
emaj-163	163	6	crossroads	crossroad	NOUN
emaj-163	163	7	.	.	PUNCT
emaj-163	164	1	business	business	NOUN
emaj-163	164	2	process	process	NOUN
emaj-163	164	3	management	management	NOUN
emaj-163	164	4	journal	journal	NOUN
emaj-163	164	5	,	,	PUNCT
emaj-163	164	6	24(3	24(3	NUM
emaj-163	164	7	)	)	PUNCT
emaj-163	164	8	,	,	PUNCT
emaj-163	164	9	786813	786813	NUM
emaj-163	164	10	,	,	PUNCT
emaj-163	164	11	https://doi.org/10.1108/bpmj-11-20160226	https://doi.org/10.1108/bpmj-11-20160226	PROPN
emaj-163	164	12	.	.	PUNCT
emaj-163	165	1	kothari	kothari	PROPN
emaj-163	165	2	,	,	PUNCT
emaj-163	165	3	c.r	c.r	PROPN
emaj-163	165	4	.	.	PROPN
emaj-163	165	5	,	,	PUNCT
emaj-163	165	6	&	&	CCONJ
emaj-163	165	7	garg	garg	PROPN
emaj-163	165	8	,	,	PUNCT
emaj-163	165	9	g.	g.	PROPN
emaj-163	165	10	(	(	PUNCT
emaj-163	165	11	2014	2014	NUM
emaj-163	165	12	)	)	PUNCT
emaj-163	165	13	.	.	PUNCT
emaj-163	166	1	research	research	NOUN
emaj-163	166	2	methodology	methodology	NOUN
emaj-163	166	3	,	,	PUNCT
emaj-163	166	4	third	third	ADJ
emaj-163	166	5	edition	edition	NOUN
emaj-163	166	6	.	.	PUNCT
emaj-163	167	1	new	new	ADJ
emaj-163	167	2	age	age	NOUN
emaj-163	167	3	international	international	ADJ
emaj-163	167	4	publishers	publisher	NOUN
emaj-163	167	5	,	,	PUNCT
emaj-163	167	6	new	new	ADJ
emaj-163	167	7	delhi	delhi	PROPN
emaj-163	167	8	.	.	PUNCT
emaj-163	168	1	mura	mura	PROPN
emaj-163	168	2	,	,	PUNCT
emaj-163	168	3	a.	a.	NOUN
emaj-163	168	4	,	,	PUNCT
emaj-163	168	5	nilgun	nilgun	PROPN
emaj-163	168	6	,	,	PUNCT
emaj-163	168	7	a.	a.	NOUN
emaj-163	168	8	,	,	PUNCT
emaj-163	168	9	&	&	CCONJ
emaj-163	168	10	fulya	fulya	ADJ
emaj-163	168	11	,	,	PUNCT
emaj-163	168	12	s.	s.	PROPN
emaj-163	168	13	(	(	PUNCT
emaj-163	168	14	2013	2013	NUM
emaj-163	168	15	)	)	PUNCT
emaj-163	168	16	.	.	PUNCT
emaj-163	169	1	the	the	DET
emaj-163	169	2	relationship	relationship	NOUN
emaj-163	169	3	between	between	ADP
emaj-163	169	4	innovation	innovation	NOUN
emaj-163	169	5	and	and	CCONJ
emaj-163	169	6	firm	firm	ADJ
emaj-163	169	7	performance	performance	NOUN
emaj-163	169	8	:	:	PUNCT
emaj-163	169	9	empirical	empirical	ADJ
emaj-163	169	10	evidence	evidence	NOUN
emaj-163	169	11	from	from	ADP
emaj-163	169	12	turkish	turkish	ADJ
emaj-163	169	13	automotive	automotive	ADJ
emaj-163	169	14	supplier	supplier	NOUN
emaj-163	169	15	industry	industry	NOUN
emaj-163	169	16	.	.	PUNCT
emaj-163	170	1	procedia	procedia	NOUN
emaj-163	170	2	-	-	PUNCT
emaj-163	170	3	social	social	ADJ
emaj-163	170	4	and	and	CCONJ
emaj-163	170	5	behavioural	behavioural	ADJ
emaj-163	170	6	sciences	science	NOUN
emaj-163	170	7	,	,	PUNCT
emaj-163	170	8	75	75	NUM
emaj-163	170	9	,	,	PUNCT
emaj-163	170	10	226	226	NUM
emaj-163	170	11	-	-	SYM
emaj-163	170	12	235	235	NUM
emaj-163	170	13	.	.	PUNCT
emaj-163	171	1	okafor	okafor	PROPN
emaj-163	171	2	,	,	PUNCT
emaj-163	171	3	p.a	p.a	PROPN
emaj-163	171	4	.	.	PROPN
emaj-163	171	5	,	,	PUNCT
emaj-163	171	6	&	&	CCONJ
emaj-163	171	7	okeke	okeke	ADJ
emaj-163	171	8	-	-	PUNCT
emaj-163	171	9	ezeanyanwu	ezeanyanwu	NOUN
emaj-163	171	10	,	,	PUNCT
emaj-163	171	11	j.a	j.a	PROPN
emaj-163	171	12	.	.	PROPN
emaj-163	171	13	(	(	PUNCT
emaj-163	171	14	2018	2018	NUM
emaj-163	171	15	)	)	PUNCT
emaj-163	171	16	.	.	PUNCT
emaj-163	172	1	business	business	NOUN
emaj-163	172	2	process	process	NOUN
emaj-163	172	3	reengineering	reengineere	VERB
emaj-163	172	4	and	and	CCONJ
emaj-163	172	5	organizational	organizational	ADJ
emaj-163	172	6	performance	performance	NOUN
emaj-163	172	7	of	of	ADP
emaj-163	172	8	rice	rice	NOUN
emaj-163	172	9	production	production	NOUN
emaj-163	172	10	firms	firm	NOUN
emaj-163	172	11	:	:	PUNCT
emaj-163	172	12	evidence	evidence	NOUN
emaj-163	172	13	from	from	ADP
emaj-163	172	14	south	south	PROPN
emaj-163	172	15	-	-	PUNCT
emaj-163	172	16	east	east	NOUN
emaj-163	172	17	,	,	PUNCT
emaj-163	172	18	nigeria	nigeria	PROPN
emaj-163	172	19	.	.	PUNCT
emaj-163	173	1	journal	journal	PROPN
emaj-163	173	2	of	of	ADP
emaj-163	173	3	arts	art	NOUN
emaj-163	173	4	,	,	PUNCT
emaj-163	173	5	management	management	NOUN
emaj-163	173	6	and	and	CCONJ
emaj-163	173	7	social	social	ADJ
emaj-163	173	8	science	science	NOUN
emaj-163	173	9	,	,	PUNCT
emaj-163	173	10	3(1	3(1	NUM
emaj-163	173	11	)	)	PUNCT
emaj-163	173	12	,	,	PUNCT
emaj-163	173	13	180	180	NUM
emaj-163	173	14	-	-	SYM
emaj-163	173	15	188	188	NUM
emaj-163	173	16	.	.	PUNCT
emaj-163	174	1	porter	porter	NOUN
emaj-163	174	2	,	,	PUNCT
emaj-163	174	3	m.	m.	NOUN
emaj-163	174	4	(	(	PUNCT
emaj-163	174	5	1984	1984	NUM
emaj-163	174	6	)	)	PUNCT
emaj-163	174	7	.	.	PUNCT
emaj-163	175	1	competitive	competitive	ADJ
emaj-163	175	2	advantage	advantage	NOUN
emaj-163	175	3	.	.	PUNCT
emaj-163	176	1	free	free	ADJ
emaj-163	176	2	press	press	NOUN
emaj-163	176	3	.	.	PUNCT
emaj-163	177	1	sharma	sharma	PROPN
emaj-163	177	2	m.	m.	PROPN
emaj-163	177	3	(	(	PUNCT
emaj-163	177	4	2006	2006	NUM
emaj-163	177	5	)	)	PUNCT
emaj-163	177	6	.	.	PUNCT
emaj-163	178	1	business	business	NOUN
emaj-163	178	2	process	process	NOUN
emaj-163	178	3	reengineering	reengineere	VERB
emaj-163	178	4	:	:	PUNCT
emaj-163	178	5	a	a	DET
emaj-163	178	6	tool	tool	NOUN
emaj-163	178	7	to	to	PART
emaj-163	178	8	further	far	ADV
emaj-163	178	9	bank	bank	VERB
emaj-163	178	10	strategic	strategic	ADJ
emaj-163	178	11	goals	goal	NOUN
emaj-163	178	12	.	.	PUNCT
emaj-163	179	1	journal	journal	PROPN
emaj-163	179	2	of	of	ADP
emaj-163	179	3	management	management	NOUN
emaj-163	179	4	information	information	NOUN
emaj-163	179	5	systems	system	NOUN
emaj-163	179	6	12	12	NUM
emaj-163	179	7	:	:	SYM
emaj-163	179	8	1	1	NUM
emaj-163	179	9	.	.	X
emaj-163	180	1	simon	simon	PROPN
emaj-163	180	2	,	,	PUNCT
emaj-163	180	3	k.a	k.a	PROPN
emaj-163	180	4	.	.	PROPN
emaj-163	180	5	(	(	PUNCT
emaj-163	180	6	1994	1994	NUM
emaj-163	180	7	)	)	PUNCT
emaj-163	180	8	.	.	PUNCT
emaj-163	181	1	towards	towards	ADP
emaj-163	181	2	a	a	DET
emaj-163	181	3	theoretical	theoretical	ADJ
emaj-163	181	4	framework	framework	NOUN
emaj-163	181	5	for	for	ADP
emaj-163	181	6	business	business	NOUN
emaj-163	181	7	process	process	NOUN
emaj-163	181	8	reengineering	reengineering	NOUN
emaj-163	181	9	.	.	PUNCT
emaj-163	182	1	retrieved	retrieve	VERB
emaj-163	182	2	from	from	ADP
emaj-163	182	3	www.citeseerx.ist.psu.edu/viewdoc/	www.citeseerx.ist.psu.edu/viewdoc/	PROPN
emaj-163	182	4	download?doi:10.1.1.115.6439&rep	download?doi:10.1.1.115.6439&rep	PROPN
emaj-163	182	5	.	.	PROPN
emaj-163	182	6	tor	tor	PROPN
emaj-163	182	7	,	,	PUNCT
emaj-163	182	8	g.	g.	PROPN
emaj-163	182	9	,	,	PUNCT
emaj-163	182	10	&	&	CCONJ
emaj-163	182	11	wendi	wendi	PROPN
emaj-163	182	12	.	.	PUNCT
emaj-163	183	1	(	(	PUNCT
emaj-163	183	2	1996	1996	NUM
emaj-163	183	3	)	)	PUNCT
emaj-163	183	4	.	.	PUNCT
emaj-163	184	1	empirically	empirically	ADV
emaj-163	184	2	assessing	assess	VERB
emaj-163	184	3	the	the	DET
emaj-163	184	4	impact	impact	NOUN
emaj-163	184	5	of	of	ADP
emaj-163	184	6	business	business	NOUN
emaj-163	184	7	process	process	NOUN
emaj-163	184	8	reengineering	reengineere	VERB
emaj-163	184	9	on	on	ADP
emaj-163	184	10	manufacturing	manufacturing	NOUN
emaj-163	184	11	firms	firm	NOUN
emaj-163	184	12	.	.	PUNCT
emaj-163	185	1	cooke	cooke	PROPN
emaj-163	185	2	ville	ville	PROPN
emaj-163	185	3	,	,	PUNCT
emaj-163	185	4	tennessee	tennessee	PROPN
emaj-163	185	5	.	.	PUNCT
emaj-163	186	1	gestao	gestao	PROPN
emaj-163	186	2	&	&	CCONJ
emaj-163	186	3	producao	producao	PROPN
emaj-163	186	4	.	.	PUNCT