id	sid	tid	token	lemma	pos
emaj-182	1	1	volume	volume	NOUN
emaj-182	1	2	7	7	NUM
emaj-182	1	3	no	no	DET
emaj-182	1	4	2	2	NUM
emaj-182	1	5	(	(	PUNCT
emaj-182	1	6	2018	2018	NUM
emaj-182	1	7	)	)	PUNCT
emaj-182	2	1	|	|	ADV
emaj-182	2	2	issn	issn	VERB
emaj-182	2	3	2158	2158	NUM
emaj-182	2	4	-	-	SYM
emaj-182	2	5	8708	8708	NUM
emaj-182	2	6	(	(	PUNCT
emaj-182	2	7	online	online	NOUN
emaj-182	2	8	)	)	PUNCT
emaj-182	2	9	|	|	ADV
emaj-182	2	10	doi	doi	X
emaj-182	2	11	10.5195	10.5195	NUM
emaj-182	2	12	/	/	SYM
emaj-182	2	13	emaj.2018.134	emaj.2018.134	PROPN
emaj-182	2	14	|	|	ADV
emaj-182	2	15	http://emaj.pitt.edu	http://emaj.pitt.edu	X
emaj-182	2	16	antecedents	antecedent	NOUN
emaj-182	2	17	and	and	CCONJ
emaj-182	2	18	consequences	consequence	NOUN
emaj-182	2	19	of	of	ADP
emaj-182	2	20	trust	trust	NOUN
emaj-182	2	21	in	in	ADP
emaj-182	2	22	public	public	ADJ
emaj-182	2	23	sector	sector	NOUN
emaj-182	2	24	websites	website	NOUN
emaj-182	2	25	and	and	CCONJ
emaj-182	2	26	social	social	ADJ
emaj-182	2	27	media	media	NOUN
emaj-182	2	28	hüseyin	hüseyin	PROPN
emaj-182	2	29	i̇nce	i̇nce	PROPN
emaj-182	2	30	gebze	gebze	PROPN
emaj-182	2	31	technical	technical	PROPN
emaj-182	2	32	university	university	PROPN
emaj-182	2	33	,	,	PUNCT
emaj-182	2	34	turkey	turkey	PROPN
emaj-182	3	1	|	|	PROPN
emaj-182	3	2	h.ince@gtu.edu.tr	h.ince@gtu.edu.tr	PROPN
emaj-182	3	3	salih	salih	PROPN
emaj-182	3	4	zeki	zeki	PROPN
emaj-182	3	5	i̇mamoğlu	i̇mamoğlu	PROPN
emaj-182	3	6	gebze	gebze	PROPN
emaj-182	3	7	technical	technical	PROPN
emaj-182	3	8	university	university	PROPN
emaj-182	3	9	,	,	PUNCT
emaj-182	3	10	turkey	turkey	PROPN
emaj-182	4	1	|	|	ADV
emaj-182	4	2	imamoglu@gtu.edu.tr	imamoglu@gtu.edu.tr	PROPN
emaj-182	4	3	hülya	hülya	ADV
emaj-182	4	4	türkcan	türkcan	PROPN
emaj-182	4	5	gebze	gebze	PROPN
emaj-182	4	6	technical	technical	PROPN
emaj-182	4	7	university	university	PROPN
emaj-182	4	8	,	,	PUNCT
emaj-182	4	9	turkey	turkey	PROPN
emaj-182	4	10	|	|	ADV
emaj-182	4	11	hturkcan@gtu.edu.tr	hturkcan@gtu.edu.tr	PROPN
emaj-182	4	12	gülsüm	gülsüm	PROPN
emaj-182	4	13	akca	akca	PROPN
emaj-182	4	14	gebze	gebze	PROPN
emaj-182	4	15	technical	technical	PROPN
emaj-182	4	16	university	university	PROPN
emaj-182	4	17	,	,	PUNCT
emaj-182	4	18	turkey	turkey	PROPN
emaj-182	4	19	|	|	ADV
emaj-182	4	20	gulsum.akca37@gmail.com	gulsum.akca37@gmail.com	X
emaj-182	4	21	abstract	abstract	ADV
emaj-182	4	22	rapidly	rapidly	ADV
emaj-182	4	23	developing	develop	VERB
emaj-182	4	24	information	information	NOUN
emaj-182	4	25	and	and	CCONJ
emaj-182	4	26	communication	communication	NOUN
emaj-182	4	27	technologies	technology	NOUN
emaj-182	4	28	have	have	VERB
emaj-182	4	29	an	an	DET
emaj-182	4	30	influence	influence	NOUN
emaj-182	4	31	on	on	ADP
emaj-182	4	32	the	the	DET
emaj-182	4	33	whole	whole	ADJ
emaj-182	4	34	world	world	NOUN
emaj-182	4	35	and	and	CCONJ
emaj-182	4	36	have	have	AUX
emaj-182	4	37	become	become	VERB
emaj-182	4	38	an	an	DET
emaj-182	4	39	ordinary	ordinary	ADJ
emaj-182	4	40	part	part	NOUN
emaj-182	4	41	of	of	ADP
emaj-182	4	42	everyday	everyday	ADJ
emaj-182	4	43	life	life	NOUN
emaj-182	4	44	.	.	PUNCT
emaj-182	5	1	not	not	PART
emaj-182	5	2	only	only	ADV
emaj-182	5	3	people	people	NOUN
emaj-182	5	4	,	,	PUNCT
emaj-182	5	5	but	but	CCONJ
emaj-182	5	6	businesses	business	NOUN
emaj-182	5	7	and	and	CCONJ
emaj-182	5	8	governments	government	NOUN
emaj-182	5	9	are	be	AUX
emaj-182	5	10	affected	affect	VERB
emaj-182	5	11	by	by	ADP
emaj-182	5	12	these	these	DET
emaj-182	5	13	changes	change	NOUN
emaj-182	5	14	.	.	PUNCT
emaj-182	6	1	in	in	ADP
emaj-182	6	2	this	this	DET
emaj-182	6	3	respect	respect	NOUN
emaj-182	6	4	,	,	PUNCT
emaj-182	6	5	governments	government	NOUN
emaj-182	6	6	use	use	VERB
emaj-182	6	7	several	several	ADJ
emaj-182	6	8	online	online	ADJ
emaj-182	6	9	media	medium	NOUN
emaj-182	6	10	platforms	platform	NOUN
emaj-182	6	11	as	as	ADP
emaj-182	6	12	their	their	PRON
emaj-182	6	13	own	own	ADJ
emaj-182	6	14	digital	digital	ADJ
emaj-182	6	15	face	face	NOUN
emaj-182	6	16	and	and	CCONJ
emaj-182	6	17	thus	thus	ADV
emaj-182	6	18	keep	keep	VERB
emaj-182	6	19	pace	pace	NOUN
emaj-182	6	20	with	with	ADP
emaj-182	6	21	the	the	DET
emaj-182	6	22	developing	develop	VERB
emaj-182	6	23	technology	technology	NOUN
emaj-182	6	24	.	.	PUNCT
emaj-182	7	1	considering	consider	VERB
emaj-182	7	2	the	the	DET
emaj-182	7	3	lacks	lack	NOUN
emaj-182	7	4	in	in	ADP
emaj-182	7	5	previous	previous	ADJ
emaj-182	7	6	researches	research	NOUN
emaj-182	7	7	,	,	PUNCT
emaj-182	7	8	the	the	DET
emaj-182	7	9	aim	aim	NOUN
emaj-182	7	10	of	of	ADP
emaj-182	7	11	this	this	DET
emaj-182	7	12	paper	paper	NOUN
emaj-182	7	13	is	be	AUX
emaj-182	7	14	to	to	PART
emaj-182	7	15	investigate	investigate	VERB
emaj-182	7	16	the	the	DET
emaj-182	7	17	critical	critical	ADJ
emaj-182	7	18	factors	factor	NOUN
emaj-182	7	19	influencing	influence	VERB
emaj-182	7	20	the	the	DET
emaj-182	7	21	citizens	citizen	NOUN
emaj-182	7	22	'	'	PART
emaj-182	7	23	trust	trust	NOUN
emaj-182	7	24	in	in	ADP
emaj-182	7	25	public	public	ADJ
emaj-182	7	26	sector	sector	NOUN
emaj-182	7	27	websites	website	NOUN
emaj-182	7	28	and	and	CCONJ
emaj-182	7	29	social	social	ADJ
emaj-182	7	30	media	medium	NOUN
emaj-182	7	31	and	and	CCONJ
emaj-182	7	32	also	also	ADV
emaj-182	7	33	the	the	DET
emaj-182	7	34	relationship	relationship	NOUN
emaj-182	7	35	among	among	ADP
emaj-182	7	36	trust	trust	NOUN
emaj-182	7	37	in	in	ADP
emaj-182	7	38	the	the	DET
emaj-182	7	39	public	public	ADJ
emaj-182	7	40	sector	sector	NOUN
emaj-182	7	41	,	,	PUNCT
emaj-182	7	42	citizen	citizen	NOUN
emaj-182	7	43	satisfaction	satisfaction	NOUN
emaj-182	7	44	and	and	CCONJ
emaj-182	7	45	trust	trust	NOUN
emaj-182	7	46	in	in	ADP
emaj-182	7	47	public	public	ADJ
emaj-182	7	48	sector	sector	NOUN
emaj-182	7	49	websites	website	NOUN
emaj-182	7	50	and	and	CCONJ
emaj-182	7	51	social	social	ADJ
emaj-182	7	52	media	medium	NOUN
emaj-182	7	53	.	.	PUNCT
emaj-182	8	1	by	by	ADP
emaj-182	8	2	studying	study	VERB
emaj-182	8	3	607	607	NUM
emaj-182	8	4	citizens	citizen	NOUN
emaj-182	8	5	who	who	PRON
emaj-182	8	6	are	be	AUX
emaj-182	8	7	users	user	NOUN
emaj-182	8	8	of	of	ADP
emaj-182	8	9	the	the	DET
emaj-182	8	10	website	website	NOUN
emaj-182	8	11	or	or	CCONJ
emaj-182	8	12	social	social	ADJ
emaj-182	8	13	media	medium	NOUN
emaj-182	8	14	service	service	NOUN
emaj-182	8	15	belonging	belong	VERB
emaj-182	8	16	to	to	ADP
emaj-182	8	17	the	the	DET
emaj-182	8	18	municipalities	municipality	NOUN
emaj-182	8	19	in	in	ADP
emaj-182	8	20	turkey	turkey	NOUN
emaj-182	8	21	,	,	PUNCT
emaj-182	8	22	we	we	PRON
emaj-182	8	23	found	find	VERB
emaj-182	8	24	that	that	SCONJ
emaj-182	8	25	:	:	PUNCT
emaj-182	8	26	(	(	PUNCT
emaj-182	8	27	i	i	NOUN
emaj-182	8	28	)	)	PUNCT
emaj-182	8	29	perceived	perceive	VERB
emaj-182	8	30	quality	quality	NOUN
emaj-182	8	31	,	,	PUNCT
emaj-182	8	32	perceived	perceive	VERB
emaj-182	8	33	usefulness	usefulness	NOUN
emaj-182	8	34	,	,	PUNCT
emaj-182	8	35	and	and	CCONJ
emaj-182	8	36	facilitation	facilitation	NOUN
emaj-182	8	37	conditions	condition	NOUN
emaj-182	8	38	are	be	AUX
emaj-182	8	39	the	the	DET
emaj-182	8	40	factors	factor	NOUN
emaj-182	8	41	that	that	PRON
emaj-182	8	42	affect	affect	VERB
emaj-182	8	43	the	the	DET
emaj-182	8	44	citizens	citizen	NOUN
emaj-182	8	45	'	'	PART
emaj-182	8	46	trust	trust	NOUN
emaj-182	8	47	in	in	ADP
emaj-182	8	48	public	public	ADJ
emaj-182	8	49	sector	sector	NOUN
emaj-182	8	50	websites	website	NOUN
emaj-182	8	51	and	and	CCONJ
emaj-182	8	52	social	social	ADJ
emaj-182	8	53	media	medium	NOUN
emaj-182	8	54	,	,	PUNCT
emaj-182	8	55	(	(	PUNCT
emaj-182	8	56	ii	ii	NOUN
emaj-182	8	57	)	)	PUNCT
emaj-182	8	58	trust	trust	NOUN
emaj-182	8	59	in	in	ADP
emaj-182	8	60	the	the	DET
emaj-182	8	61	public	public	ADJ
emaj-182	8	62	sector	sector	NOUN
emaj-182	8	63	websites	website	NOUN
emaj-182	8	64	and	and	CCONJ
emaj-182	8	65	social	social	ADJ
emaj-182	8	66	media	medium	NOUN
emaj-182	8	67	affects	affect	VERB
emaj-182	8	68	trust	trust	NOUN
emaj-182	8	69	in	in	ADP
emaj-182	8	70	the	the	DET
emaj-182	8	71	public	public	ADJ
emaj-182	8	72	sector	sector	NOUN
emaj-182	8	73	and	and	CCONJ
emaj-182	8	74	,	,	PUNCT
emaj-182	8	75	(	(	PUNCT
emaj-182	8	76	iii	iii	X
emaj-182	8	77	)	)	PUNCT
emaj-182	8	78	trust	trust	NOUN
emaj-182	8	79	in	in	ADP
emaj-182	8	80	the	the	DET
emaj-182	8	81	public	public	ADJ
emaj-182	8	82	sector	sector	NOUN
emaj-182	8	83	affects	affect	VERB
emaj-182	8	84	citizen	citizen	NOUN
emaj-182	8	85	satisfaction	satisfaction	NOUN
emaj-182	8	86	.	.	PUNCT
emaj-182	9	1	keywords	keyword	NOUN
emaj-182	9	2	:	:	PUNCT
emaj-182	9	3	public	public	ADJ
emaj-182	9	4	sector	sector	NOUN
emaj-182	9	5	social	social	ADJ
emaj-182	9	6	media	medium	NOUN
emaj-182	9	7	,	,	PUNCT
emaj-182	9	8	public	public	ADJ
emaj-182	9	9	sector	sector	NOUN
emaj-182	9	10	website	website	NOUN
emaj-182	9	11	,	,	PUNCT
emaj-182	9	12	trusting	trust	VERB
emaj-182	9	13	factors	factor	NOUN
emaj-182	9	14	,	,	PUNCT
emaj-182	9	15	trust	trust	NOUN
emaj-182	9	16	;	;	PUNCT
emaj-182	9	17	citizen	citizen	NOUN
emaj-182	9	18	satisfaction	satisfaction	NOUN
emaj-182	9	19	new	new	ADJ
emaj-182	9	20	articles	article	NOUN
emaj-182	9	21	in	in	ADP
emaj-182	9	22	this	this	DET
emaj-182	9	23	journal	journal	NOUN
emaj-182	9	24	are	be	AUX
emaj-182	9	25	licensed	license	VERB
emaj-182	9	26	under	under	ADP
emaj-182	9	27	a	a	DET
emaj-182	9	28	creative	creative	ADJ
emaj-182	9	29	commons	common	NOUN
emaj-182	9	30	attribution	attribution	NOUN
emaj-182	9	31	3.0	3.0	NUM
emaj-182	9	32	united	unite	VERB
emaj-182	9	33	states	states	PROPN
emaj-182	9	34	license	license	NOUN
emaj-182	9	35	.	.	PUNCT
emaj-182	10	1	this	this	DET
emaj-182	10	2	journal	journal	NOUN
emaj-182	10	3	is	be	AUX
emaj-182	10	4	published	publish	VERB
emaj-182	10	5	by	by	ADP
emaj-182	10	6	the	the	DET
emaj-182	10	7	university	university	NOUN
emaj-182	10	8	library	library	NOUN
emaj-182	10	9	system	system	NOUN
emaj-182	10	10	of	of	ADP
emaj-182	10	11	the	the	DET
emaj-182	10	12	university	university	PROPN
emaj-182	10	13	of	of	ADP
emaj-182	10	14	pittsburgh	pittsburgh	PROPN
emaj-182	10	15	as	as	ADP
emaj-182	10	16	part	part	NOUN
emaj-182	10	17	of	of	ADP
emaj-182	10	18	its	its	PRON
emaj-182	10	19	d	d	NOUN
emaj-182	10	20	-	-	PUNCT
emaj-182	10	21	scribe	scribe	VERB
emaj-182	10	22	digital	digital	ADJ
emaj-182	10	23	publishing	publishing	NOUN
emaj-182	10	24	program	program	NOUN
emaj-182	10	25	,	,	PUNCT
emaj-182	10	26	and	and	CCONJ
emaj-182	10	27	is	be	AUX
emaj-182	10	28	cosponsored	cosponsor	VERB
emaj-182	10	29	by	by	ADP
emaj-182	10	30	the	the	DET
emaj-182	10	31	university	university	PROPN
emaj-182	10	32	of	of	ADP
emaj-182	10	33	pittsburgh	pittsburgh	PROPN
emaj-182	10	34	press	press	NOUN
emaj-182	10	35	.	.	PUNCT
emaj-182	11	1	volume	volume	NOUN
emaj-182	11	2	10	10	NUM
emaj-182	11	3	no	no	DET
emaj-182	11	4	1	1	NUM
emaj-182	11	5	(	(	PUNCT
emaj-182	11	6	2020	2020	NUM
emaj-182	11	7	)	)	PUNCT
emaj-182	11	8	|	|	ADV
emaj-182	11	9	issn	issn	VERB
emaj-182	11	10	2158	2158	NUM
emaj-182	11	11	-	-	SYM
emaj-182	11	12	8708	8708	NUM
emaj-182	11	13	(	(	PUNCT
emaj-182	11	14	online	online	NOUN
emaj-182	11	15	)	)	PUNCT
emaj-182	12	1	|	|	ADV
emaj-182	12	2	doi	doi	X
emaj-182	12	3	10.5195	10.5195	NUM
emaj-182	12	4	/	/	SYM
emaj-182	12	5	emaj.2020.182	emaj.2020.182	NOUN
emaj-182	12	6	|	|	NOUN
emaj-182	12	7	http://emaj.pitt.edu	http://emaj.pitt.edu	VERB
emaj-182	12	8	|	|	ADV
emaj-182	12	9	mailto:imamoglu@gtu.edu.tr	mailto:imamoglu@gtu.edu.tr	PROPN
emaj-182	12	10	http://www.library.pitt.edu/	http://www.library.pitt.edu/	PROPN
emaj-182	12	11	http://www.pitt.edu/	http://www.pitt.edu/	NOUN
emaj-182	12	12	http://www.library.pitt.edu/articles/digpubtype/index.html	http://www.library.pitt.edu/articles/digpubtype/index.html	X
emaj-182	13	1	http://www.upress.pitt.edu/upressindex.aspx	http://www.upress.pitt.edu/upressindex.aspx	NUM
emaj-182	13	2	http://creativecommons.org/licenses/by/3.0/us/	http://creativecommons.org/licenses/by/3.0/us/	NOUN
emaj-182	13	3	volume	volume	NOUN
emaj-182	13	4	10	10	NUM
emaj-182	13	5	no	no	DET
emaj-182	13	6	1	1	NUM
emaj-182	13	7	(	(	PUNCT
emaj-182	13	8	2020	2020	NUM
emaj-182	13	9	)	)	PUNCT
emaj-182	13	10	|	|	ADV
emaj-182	13	11	issn	issn	VERB
emaj-182	13	12	2158	2158	NUM
emaj-182	13	13	-	-	SYM
emaj-182	13	14	8708	8708	NUM
emaj-182	13	15	(	(	PUNCT
emaj-182	13	16	online	online	NOUN
emaj-182	13	17	)	)	PUNCT
emaj-182	14	1	|	|	ADV
emaj-182	14	2	doi	doi	X
emaj-182	14	3	10.5195	10.5195	NUM
emaj-182	14	4	/	/	SYM
emaj-182	14	5	emaj.2020.182	emaj.2020.182	NOUN
emaj-182	14	6	|	|	NOUN
emaj-182	14	7	http://emaj.pitt.edu	http://emaj.pitt.edu	NOUN
emaj-182	14	8	antecedents	antecedent	NOUN
emaj-182	14	9	and	and	CCONJ
emaj-182	14	10	consequences	consequence	NOUN
emaj-182	14	11	of	of	ADP
emaj-182	14	12	trust	trust	NOUN
emaj-182	14	13	in	in	ADP
emaj-182	14	14	public	public	ADJ
emaj-182	14	15	sector	sector	NOUN
emaj-182	14	16	websites	website	NOUN
emaj-182	14	17	and	and	CCONJ
emaj-182	14	18	social	social	ADJ
emaj-182	14	19	media	medium	NOUN
emaj-182	14	20	page	page	NOUN
emaj-182	14	21	|22|	|22|	ADJ
emaj-182	14	22	emerging	emerge	VERB
emaj-182	14	23	markets	market	NOUN
emaj-182	14	24	journal	journal	NOUN
emaj-182	14	25	antecedents	antecedent	NOUN
emaj-182	14	26	and	and	CCONJ
emaj-182	14	27	consequences	consequence	NOUN
emaj-182	14	28	of	of	ADP
emaj-182	14	29	trust	trust	NOUN
emaj-182	14	30	in	in	ADP
emaj-182	14	31	public	public	ADJ
emaj-182	14	32	sector	sector	NOUN
emaj-182	14	33	websites	website	NOUN
emaj-182	14	34	and	and	CCONJ
emaj-182	14	35	social	social	ADJ
emaj-182	14	36	media	media	NOUN
emaj-182	14	37	hüseyin	hüseyin	PROPN
emaj-182	14	38	i̇nce	i̇nce	PROPN
emaj-182	14	39	salih	salih	PROPN
emaj-182	14	40	zeki	zeki	PROPN
emaj-182	15	1	i̇mamoğlu	i̇mamoğlu	PROPN
emaj-182	15	2	hülya	hülya	ADV
emaj-182	15	3	türkcan	türkcan	PROPN
emaj-182	15	4	gülsüm	gülsüm	PROPN
emaj-182	15	5	akca	akca	PROPN
emaj-182	15	6	i.	i.	NOUN
emaj-182	15	7	introduction	introduction	NOUN
emaj-182	15	8	until	until	ADP
emaj-182	15	9	the	the	DET
emaj-182	15	10	2000s	2000s	NUM
emaj-182	15	11	,	,	PUNCT
emaj-182	15	12	by	by	ADP
emaj-182	15	13	using	use	VERB
emaj-182	15	14	the	the	DET
emaj-182	15	15	internet	internet	NOUN
emaj-182	15	16	,	,	PUNCT
emaj-182	15	17	it	it	PRON
emaj-182	15	18	was	be	AUX
emaj-182	15	19	only	only	ADV
emaj-182	15	20	possible	possible	ADJ
emaj-182	15	21	to	to	PART
emaj-182	15	22	read	read	VERB
emaj-182	15	23	the	the	DET
emaj-182	15	24	posts	post	NOUN
emaj-182	15	25	on	on	ADP
emaj-182	15	26	the	the	DET
emaj-182	15	27	websites	website	NOUN
emaj-182	15	28	,	,	PUNCT
emaj-182	15	29	watch	watch	VERB
emaj-182	15	30	videos	video	NOUN
emaj-182	15	31	and	and	CCONJ
emaj-182	15	32	listen	listen	VERB
emaj-182	15	33	to	to	ADP
emaj-182	15	34	the	the	DET
emaj-182	15	35	sound	sound	ADJ
emaj-182	15	36	recordings	recording	NOUN
emaj-182	15	37	,	,	PUNCT
emaj-182	15	38	while	while	SCONJ
emaj-182	15	39	with	with	ADP
emaj-182	15	40	the	the	DET
emaj-182	15	41	emergence	emergence	NOUN
emaj-182	15	42	of	of	ADP
emaj-182	15	43	web	web	NOUN
emaj-182	15	44	2.0	2.0	NUM
emaj-182	15	45	and	and	CCONJ
emaj-182	15	46	coming	come	VERB
emaj-182	15	47	into	into	ADP
emaj-182	15	48	our	our	PRON
emaj-182	15	49	daily	daily	ADJ
emaj-182	15	50	lives	life	NOUN
emaj-182	15	51	,	,	PUNCT
emaj-182	15	52	the	the	DET
emaj-182	15	53	internet	internet	NOUN
emaj-182	15	54	has	have	AUX
emaj-182	15	55	become	become	VERB
emaj-182	15	56	interactive	interactive	ADJ
emaj-182	15	57	and	and	CCONJ
emaj-182	15	58	created	create	VERB
emaj-182	15	59	an	an	DET
emaj-182	15	60	online	online	ADJ
emaj-182	15	61	world	world	NOUN
emaj-182	15	62	(	(	PUNCT
emaj-182	15	63	obar	obar	PROPN
emaj-182	15	64	&	&	CCONJ
emaj-182	15	65	wildman	wildman	PROPN
emaj-182	15	66	,	,	PUNCT
emaj-182	15	67	2015	2015	NUM
emaj-182	15	68	)	)	PUNCT
emaj-182	15	69	.	.	PUNCT
emaj-182	16	1	people	people	NOUN
emaj-182	16	2	have	have	AUX
emaj-182	16	3	adapted	adapt	VERB
emaj-182	16	4	to	to	ADP
emaj-182	16	5	these	these	DET
emaj-182	16	6	changes	change	NOUN
emaj-182	16	7	easily	easily	ADV
emaj-182	16	8	and	and	CCONJ
emaj-182	16	9	quickly	quickly	ADV
emaj-182	16	10	.	.	PUNCT
emaj-182	17	1	because	because	SCONJ
emaj-182	17	2	it	it	PRON
emaj-182	17	3	provides	provide	VERB
emaj-182	17	4	that	that	DET
emaj-182	17	5	world	world	NOUN
emaj-182	17	6	at	at	ADP
emaj-182	17	7	users	user	NOUN
emaj-182	17	8	’	'	PUNCT
emaj-182	17	9	fingertips	fingertip	NOUN
emaj-182	17	10	.	.	PUNCT
emaj-182	18	1	the	the	DET
emaj-182	18	2	development	development	NOUN
emaj-182	18	3	and	and	CCONJ
emaj-182	18	4	spread	spread	VERB
emaj-182	18	5	of	of	ADP
emaj-182	18	6	information	information	NOUN
emaj-182	18	7	as	as	ADV
emaj-182	18	8	well	well	ADV
emaj-182	18	9	as	as	ADP
emaj-182	18	10	communication	communication	NOUN
emaj-182	18	11	technologies	technology	NOUN
emaj-182	18	12	(	(	PUNCT
emaj-182	18	13	icts	ict	NOUN
emaj-182	18	14	)	)	PUNCT
emaj-182	18	15	have	have	VERB
emaj-182	18	16	also	also	ADV
emaj-182	18	17	a	a	DET
emaj-182	18	18	significant	significant	ADJ
emaj-182	18	19	impact	impact	NOUN
emaj-182	18	20	on	on	ADP
emaj-182	18	21	the	the	DET
emaj-182	18	22	development	development	NOUN
emaj-182	18	23	of	of	ADP
emaj-182	18	24	nations	nation	NOUN
emaj-182	18	25	(	(	PUNCT
emaj-182	18	26	kassen	kassen	NOUN
emaj-182	18	27	,	,	PUNCT
emaj-182	18	28	2014	2014	NUM
emaj-182	18	29	)	)	PUNCT
emaj-182	18	30	.	.	PUNCT
emaj-182	19	1	therefore	therefore	ADV
emaj-182	19	2	,	,	PUNCT
emaj-182	19	3	public	public	ADJ
emaj-182	19	4	administrations	administration	NOUN
emaj-182	19	5	and	and	CCONJ
emaj-182	19	6	governments	government	NOUN
emaj-182	19	7	have	have	AUX
emaj-182	19	8	adopted	adopt	VERB
emaj-182	19	9	and	and	CCONJ
emaj-182	19	10	used	use	VERB
emaj-182	19	11	icts	ict	NOUN
emaj-182	19	12	such	such	ADJ
emaj-182	19	13	as	as	ADP
emaj-182	19	14	social	social	ADJ
emaj-182	19	15	media	medium	NOUN
emaj-182	19	16	increasingly	increasingly	ADV
emaj-182	19	17	(	(	PUNCT
emaj-182	19	18	criado	criado	X
emaj-182	19	19	,	,	PUNCT
emaj-182	19	20	sandovalalmazan	sandovalalmazan	PROPN
emaj-182	19	21	&	&	CCONJ
emaj-182	19	22	gil	gil	PROPN
emaj-182	19	23	-	-	PUNCT
emaj-182	19	24	garcia	garcia	PROPN
emaj-182	19	25	,	,	PUNCT
emaj-182	19	26	2013	2013	NUM
emaj-182	19	27	)	)	PUNCT
emaj-182	19	28	.	.	PUNCT
emaj-182	20	1	web	web	NOUN
emaj-182	20	2	2.0	2.0	NUM
emaj-182	20	3	tools	tool	NOUN
emaj-182	20	4	are	be	AUX
emaj-182	20	5	used	use	VERB
emaj-182	20	6	by	by	ADP
emaj-182	20	7	the	the	DET
emaj-182	20	8	government	government	NOUN
emaj-182	20	9	both	both	CCONJ
emaj-182	20	10	for	for	ADP
emaj-182	20	11	external	external	ADJ
emaj-182	20	12	affairs	affair	NOUN
emaj-182	20	13	,	,	PUNCT
emaj-182	20	14	which	which	PRON
emaj-182	20	15	are	be	AUX
emaj-182	20	16	public	public	ADJ
emaj-182	20	17	relations	relation	NOUN
emaj-182	20	18	and	and	CCONJ
emaj-182	20	19	the	the	DET
emaj-182	20	20	announcement	announcement	NOUN
emaj-182	20	21	of	of	ADP
emaj-182	20	22	the	the	DET
emaj-182	20	23	news	news	NOUN
emaj-182	20	24	and	and	CCONJ
emaj-182	20	25	for	for	ADP
emaj-182	20	26	internal	internal	ADJ
emaj-182	20	27	affairs	affair	NOUN
emaj-182	20	28	,	,	PUNCT
emaj-182	20	29	which	which	PRON
emaj-182	20	30	are	be	AUX
emaj-182	20	31	intelligence	intelligence	NOUN
emaj-182	20	32	services	service	NOUN
emaj-182	20	33	and	and	CCONJ
emaj-182	20	34	public	public	ADJ
emaj-182	20	35	consultation	consultation	NOUN
emaj-182	20	36	(	(	PUNCT
emaj-182	20	37	osimo	osimo	VERB
emaj-182	20	38	,	,	PUNCT
emaj-182	20	39	2008	2008	NUM
emaj-182	20	40	)	)	PUNCT
emaj-182	20	41	.	.	PUNCT
emaj-182	21	1	at	at	ADP
emaj-182	21	2	the	the	DET
emaj-182	21	3	present	present	ADJ
emaj-182	21	4	time	time	NOUN
emaj-182	21	5	,	,	PUNCT
emaj-182	21	6	both	both	CCONJ
emaj-182	21	7	local	local	ADJ
emaj-182	21	8	and	and	CCONJ
emaj-182	21	9	national	national	ADJ
emaj-182	21	10	governments	government	NOUN
emaj-182	21	11	around	around	ADP
emaj-182	21	12	the	the	DET
emaj-182	21	13	world	world	NOUN
emaj-182	21	14	exist	exist	VERB
emaj-182	21	15	on	on	ADP
emaj-182	21	16	the	the	DET
emaj-182	21	17	world	world	NOUN
emaj-182	21	18	wide	wide	ADJ
emaj-182	21	19	web	web	NOUN
emaj-182	21	20	(	(	PUNCT
emaj-182	21	21	www	www	NOUN
emaj-182	21	22	)	)	PUNCT
emaj-182	21	23	.	.	PUNCT
emaj-182	22	1	the	the	DET
emaj-182	22	2	reason	reason	NOUN
emaj-182	22	3	is	be	AUX
emaj-182	22	4	that	that	SCONJ
emaj-182	22	5	,	,	PUNCT
emaj-182	22	6	taking	take	VERB
emaj-182	22	7	place	place	NOUN
emaj-182	22	8	in	in	ADP
emaj-182	22	9	the	the	DET
emaj-182	22	10	online	online	ADJ
emaj-182	22	11	world	world	NOUN
emaj-182	22	12	is	be	AUX
emaj-182	22	13	not	not	PART
emaj-182	22	14	just	just	ADV
emaj-182	22	15	an	an	DET
emaj-182	22	16	option	option	NOUN
emaj-182	22	17	today	today	NOUN
emaj-182	22	18	for	for	ADP
emaj-182	22	19	governments	government	NOUN
emaj-182	22	20	.	.	PUNCT
emaj-182	23	1	it	it	PRON
emaj-182	23	2	is	be	AUX
emaj-182	23	3	a	a	DET
emaj-182	23	4	requirement	requirement	NOUN
emaj-182	23	5	because	because	SCONJ
emaj-182	23	6	of	of	ADP
emaj-182	23	7	the	the	DET
emaj-182	23	8	necessity	necessity	NOUN
emaj-182	23	9	to	to	PART
emaj-182	23	10	provide	provide	VERB
emaj-182	23	11	both	both	DET
emaj-182	23	12	information	information	NOUN
emaj-182	23	13	and	and	CCONJ
emaj-182	23	14	services	service	NOUN
emaj-182	23	15	effectively	effectively	ADV
emaj-182	23	16	.	.	PUNCT
emaj-182	24	1	governments	government	NOUN
emaj-182	24	2	use	use	VERB
emaj-182	24	3	official	official	ADJ
emaj-182	24	4	websites	website	NOUN
emaj-182	24	5	,	,	PUNCT
emaj-182	24	6	e	e	NOUN
emaj-182	24	7	-	-	NOUN
emaj-182	24	8	government	government	NOUN
emaj-182	24	9	websites	website	NOUN
emaj-182	24	10	,	,	PUNCT
emaj-182	24	11	and	and	CCONJ
emaj-182	24	12	social	social	ADJ
emaj-182	24	13	media	medium	NOUN
emaj-182	24	14	tools	tool	NOUN
emaj-182	24	15	for	for	ADP
emaj-182	24	16	this	this	DET
emaj-182	24	17	purpose	purpose	NOUN
emaj-182	24	18	.	.	PUNCT
emaj-182	25	1	both	both	DET
emaj-182	25	2	websites	website	NOUN
emaj-182	25	3	and	and	CCONJ
emaj-182	25	4	social	social	ADJ
emaj-182	25	5	media	medium	NOUN
emaj-182	25	6	give	give	VERB
emaj-182	25	7	information	information	NOUN
emaj-182	25	8	,	,	PUNCT
emaj-182	25	9	but	but	CCONJ
emaj-182	25	10	in	in	ADP
emaj-182	25	11	different	different	ADJ
emaj-182	25	12	ways	way	NOUN
emaj-182	25	13	.	.	PUNCT
emaj-182	26	1	social	social	ADJ
emaj-182	26	2	media	medium	NOUN
emaj-182	26	3	give	give	VERB
emaj-182	26	4	information	information	NOUN
emaj-182	26	5	shorter	short	ADJ
emaj-182	26	6	,	,	PUNCT
emaj-182	26	7	for	for	ADP
emaj-182	26	8	example	example	NOUN
emaj-182	26	9	,	,	PUNCT
emaj-182	26	10	sharing	share	VERB
emaj-182	26	11	updates	update	NOUN
emaj-182	26	12	,	,	PUNCT
emaj-182	26	13	whereas	whereas	SCONJ
emaj-182	26	14	websites	website	NOUN
emaj-182	26	15	present	present	VERB
emaj-182	26	16	detailed	detailed	ADJ
emaj-182	26	17	information	information	NOUN
emaj-182	26	18	(	(	PUNCT
emaj-182	26	19	porumbescu	porumbescu	NOUN
emaj-182	26	20	,	,	PUNCT
emaj-182	26	21	2016	2016	NUM
emaj-182	26	22	)	)	PUNCT
emaj-182	26	23	.	.	PUNCT
emaj-182	27	1	all	all	PRON
emaj-182	27	2	of	of	ADP
emaj-182	27	3	the	the	DET
emaj-182	27	4	online	online	ADJ
emaj-182	27	5	channels	channel	NOUN
emaj-182	27	6	used	use	VERB
emaj-182	27	7	by	by	ADP
emaj-182	27	8	governments	government	NOUN
emaj-182	27	9	and	and	CCONJ
emaj-182	27	10	public	public	ADJ
emaj-182	27	11	sector	sector	NOUN
emaj-182	27	12	aforementioned	aforementione	VERB
emaj-182	27	13	,	,	PUNCT
emaj-182	27	14	provide	provide	VERB
emaj-182	27	15	many	many	ADJ
emaj-182	27	16	advantages	advantage	NOUN
emaj-182	27	17	to	to	ADP
emaj-182	27	18	not	not	PART
emaj-182	27	19	only	only	ADV
emaj-182	27	20	governments	government	NOUN
emaj-182	27	21	,	,	PUNCT
emaj-182	27	22	but	but	CCONJ
emaj-182	27	23	also	also	ADV
emaj-182	27	24	to	to	ADP
emaj-182	27	25	citizens	citizen	NOUN
emaj-182	27	26	.	.	PUNCT
emaj-182	28	1	there	there	PRON
emaj-182	28	2	is	be	VERB
emaj-182	28	3	an	an	DET
emaj-182	28	4	increasing	increase	VERB
emaj-182	28	5	amount	amount	NOUN
emaj-182	28	6	of	of	ADP
emaj-182	28	7	research	research	NOUN
emaj-182	28	8	on	on	ADP
emaj-182	28	9	the	the	DET
emaj-182	28	10	issue	issue	NOUN
emaj-182	28	11	that	that	SCONJ
emaj-182	28	12	government	government	NOUN
emaj-182	28	13	and	and	CCONJ
emaj-182	28	14	also	also	ADV
emaj-182	28	15	public	public	ADJ
emaj-182	28	16	sector	sector	NOUN
emaj-182	28	17	use	use	VERB
emaj-182	28	18	websites	website	NOUN
emaj-182	28	19	and	and	CCONJ
emaj-182	28	20	social	social	ADJ
emaj-182	28	21	media	medium	NOUN
emaj-182	28	22	tools	tool	NOUN
emaj-182	28	23	,	,	PUNCT
emaj-182	28	24	because	because	SCONJ
emaj-182	28	25	this	this	DET
emaj-182	28	26	usage	usage	NOUN
emaj-182	28	27	enables	enable	VERB
emaj-182	28	28	both	both	DET
emaj-182	28	29	sides	side	NOUN
emaj-182	28	30	which	which	PRON
emaj-182	28	31	are	be	AUX
emaj-182	28	32	government	government	NOUN
emaj-182	28	33	and	and	CCONJ
emaj-182	28	34	citizens	citizen	NOUN
emaj-182	28	35	,	,	PUNCT
emaj-182	28	36	to	to	PART
emaj-182	28	37	be	be	AUX
emaj-182	28	38	advantageous	advantageous	ADJ
emaj-182	28	39	.	.	PUNCT
emaj-182	29	1	in	in	ADP
emaj-182	29	2	few	few	ADJ
emaj-182	29	3	studies	study	NOUN
emaj-182	29	4	citizen	citizen	PROPN
emaj-182	29	5	trust	trust	NOUN
emaj-182	29	6	model	model	NOUN
emaj-182	29	7	for	for	ADP
emaj-182	29	8	online	online	ADJ
emaj-182	29	9	channels	channel	NOUN
emaj-182	29	10	examined	examine	VERB
emaj-182	29	11	,	,	PUNCT
emaj-182	29	12	but	but	CCONJ
emaj-182	29	13	there	there	PRON
emaj-182	29	14	is	be	VERB
emaj-182	29	15	no	no	DET
emaj-182	29	16	empirical	empirical	ADJ
emaj-182	29	17	research	research	NOUN
emaj-182	29	18	handling	handle	VERB
emaj-182	29	19	this	this	DET
emaj-182	29	20	issue	issue	NOUN
emaj-182	29	21	in	in	ADP
emaj-182	29	22	more	more	ADJ
emaj-182	29	23	detail	detail	NOUN
emaj-182	29	24	,	,	PUNCT
emaj-182	29	25	well	well	INTJ
emaj-182	29	26	addressed	address	VERB
emaj-182	29	27	and	and	CCONJ
emaj-182	29	28	comprehensively	comprehensively	ADV
emaj-182	29	29	.	.	PUNCT
emaj-182	30	1	hence	hence	ADV
emaj-182	30	2	,	,	PUNCT
emaj-182	30	3	literature	literature	NOUN
emaj-182	30	4	about	about	ADP
emaj-182	30	5	citizen	citizen	PROPN
emaj-182	30	6	trust	trust	NOUN
emaj-182	30	7	model	model	NOUN
emaj-182	30	8	for	for	ADP
emaj-182	30	9	online	online	ADJ
emaj-182	30	10	channels	channel	NOUN
emaj-182	30	11	is	be	AUX
emaj-182	30	12	poor	poor	ADJ
emaj-182	30	13	to	to	PART
emaj-182	30	14	determine	determine	VERB
emaj-182	30	15	critical	critical	ADJ
emaj-182	30	16	factors	factor	NOUN
emaj-182	30	17	influencing	influence	VERB
emaj-182	30	18	the	the	DET
emaj-182	30	19	citizens	citizen	NOUN
emaj-182	30	20	'	'	PART
emaj-182	30	21	trust	trust	NOUN
emaj-182	30	22	in	in	ADP
emaj-182	30	23	public	public	ADJ
emaj-182	30	24	sector	sector	NOUN
emaj-182	30	25	websites	website	NOUN
emaj-182	30	26	and	and	CCONJ
emaj-182	30	27	social	social	ADJ
emaj-182	30	28	media	medium	NOUN
emaj-182	30	29	.	.	PUNCT
emaj-182	31	1	additionally	additionally	ADV
emaj-182	31	2	,	,	PUNCT
emaj-182	31	3	while	while	SCONJ
emaj-182	31	4	there	there	PRON
emaj-182	31	5	are	be	VERB
emaj-182	31	6	studies	study	NOUN
emaj-182	31	7	evaluating	evaluate	VERB
emaj-182	31	8	citizens	citizen	NOUN
emaj-182	31	9	'	'	PART
emaj-182	31	10	trust	trust	NOUN
emaj-182	31	11	in	in	ADP
emaj-182	31	12	the	the	DET
emaj-182	31	13	government	government	NOUN
emaj-182	31	14	according	accord	VERB
emaj-182	31	15	to	to	ADP
emaj-182	31	16	the	the	DET
emaj-182	31	17	use	use	NOUN
emaj-182	31	18	of	of	ADP
emaj-182	31	19	and	and	CCONJ
emaj-182	31	20	attitude	attitude	NOUN
emaj-182	31	21	toward	toward	ADP
emaj-182	31	22	the	the	DET
emaj-182	31	23	government	government	NOUN
emaj-182	31	24	's	's	PART
emaj-182	31	25	social	social	ADJ
emaj-182	31	26	media	medium	NOUN
emaj-182	31	27	and	and	CCONJ
emaj-182	31	28	websites	website	NOUN
emaj-182	31	29	(	(	PUNCT
emaj-182	31	30	parent	parent	NOUN
emaj-182	31	31	,	,	PUNCT
emaj-182	31	32	vandebeek	vandebeek	NOUN
emaj-182	31	33	&	&	CCONJ
emaj-182	31	34	gemino	gemino	PROPN
emaj-182	31	35	,	,	PUNCT
emaj-182	31	36	2005	2005	NUM
emaj-182	31	37	;	;	PUNCT
emaj-182	31	38	tolbert	tolbert	PROPN
emaj-182	31	39	&	&	CCONJ
emaj-182	31	40	mossberger	mossberger	PROPN
emaj-182	31	41	,	,	PUNCT
emaj-182	31	42	2006	2006	NUM
emaj-182	31	43	)	)	PUNCT
emaj-182	31	44	,	,	PUNCT
emaj-182	31	45	the	the	DET
emaj-182	31	46	relationship	relationship	NOUN
emaj-182	31	47	between	between	ADP
emaj-182	31	48	trust	trust	NOUN
emaj-182	31	49	in	in	ADP
emaj-182	31	50	government	government	NOUN
emaj-182	31	51	and	and	CCONJ
emaj-182	31	52	trust	trust	NOUN
emaj-182	31	53	in	in	ADP
emaj-182	31	54	government	government	NOUN
emaj-182	31	55	's	's	PART
emaj-182	31	56	online	online	ADJ
emaj-182	31	57	services	service	NOUN
emaj-182	31	58	as	as	ADV
emaj-182	31	59	well	well	ADV
emaj-182	31	60	as	as	ADP
emaj-182	31	61	websites	website	NOUN
emaj-182	31	62	has	have	AUX
emaj-182	31	63	been	be	AUX
emaj-182	31	64	largely	largely	ADV
emaj-182	31	65	neglected	neglect	VERB
emaj-182	31	66	.	.	PUNCT
emaj-182	32	1	moreover	moreover	ADV
emaj-182	32	2	,	,	PUNCT
emaj-182	32	3	in	in	ADP
emaj-182	32	4	the	the	DET
emaj-182	32	5	literature	literature	NOUN
emaj-182	32	6	,	,	PUNCT
emaj-182	32	7	trust	trust	NOUN
emaj-182	32	8	in	in	ADP
emaj-182	32	9	the	the	DET
emaj-182	32	10	government	government	NOUN
emaj-182	32	11	is	be	AUX
emaj-182	32	12	not	not	PART
emaj-182	32	13	clear	clear	ADJ
emaj-182	32	14	in	in	ADP
emaj-182	32	15	relation	relation	NOUN
emaj-182	32	16	to	to	ADP
emaj-182	32	17	citizen	citizen	NOUN
emaj-182	32	18	satisfaction	satisfaction	NOUN
emaj-182	32	19	,	,	PUNCT
emaj-182	32	20	since	since	SCONJ
emaj-182	32	21	there	there	PRON
emaj-182	32	22	are	be	VERB
emaj-182	32	23	studies	study	NOUN
emaj-182	32	24	showing	show	VERB
emaj-182	32	25	that	that	SCONJ
emaj-182	32	26	both	both	PRON
emaj-182	32	27	affect	affect	VERB
emaj-182	32	28	each	each	DET
emaj-182	32	29	other	other	ADJ
emaj-182	32	30	(	(	PUNCT
emaj-182	32	31	yoon	yoon	PROPN
emaj-182	32	32	,	,	PUNCT
emaj-182	32	33	2002	2002	NUM
emaj-182	32	34	;	;	PUNCT
emaj-182	32	35	welch	welch	PROPN
emaj-182	32	36	,	,	PUNCT
emaj-182	32	37	hinnant	hinnant	PROPN
emaj-182	32	38	&	&	CCONJ
emaj-182	32	39	moon	moon	PROPN
emaj-182	32	40	,	,	PUNCT
emaj-182	32	41	2004	2004	NUM
emaj-182	32	42	)	)	PUNCT
emaj-182	32	43	.	.	PUNCT
emaj-182	33	1	this	this	DET
emaj-182	33	2	paper	paper	NOUN
emaj-182	33	3	intends	intend	VERB
emaj-182	33	4	to	to	PART
emaj-182	33	5	contribute	contribute	VERB
emaj-182	33	6	the	the	DET
emaj-182	33	7	literature	literature	NOUN
emaj-182	33	8	by	by	ADP
emaj-182	33	9	providing	provide	VERB
emaj-182	33	10	comprehensive	comprehensive	ADJ
emaj-182	33	11	research	research	NOUN
emaj-182	33	12	aiming	aim	VERB
emaj-182	33	13	to	to	PART
emaj-182	33	14	fill	fill	VERB
emaj-182	33	15	in	in	ADP
emaj-182	33	16	the	the	DET
emaj-182	33	17	gap	gap	NOUN
emaj-182	33	18	of	of	ADP
emaj-182	33	19	related	related	ADJ
emaj-182	33	20	literature	literature	NOUN
emaj-182	33	21	addressed	address	VERB
emaj-182	33	22	.	.	PUNCT
emaj-182	34	1	in	in	ADP
emaj-182	34	2	this	this	DET
emaj-182	34	3	respect	respect	NOUN
emaj-182	34	4	,	,	PUNCT
emaj-182	34	5	it	it	PRON
emaj-182	34	6	is	be	AUX
emaj-182	34	7	aimed	aim	VERB
emaj-182	34	8	to	to	PART
emaj-182	34	9	present	present	VERB
emaj-182	34	10	comprehensive	comprehensive	ADJ
emaj-182	34	11	and	and	CCONJ
emaj-182	34	12	overall	overall	ADJ
emaj-182	34	13	research	research	NOUN
emaj-182	34	14	,	,	PUNCT
emaj-182	34	15	since	since	SCONJ
emaj-182	34	16	there	there	PRON
emaj-182	34	17	is	be	VERB
emaj-182	34	18	a	a	DET
emaj-182	34	19	need	need	NOUN
emaj-182	34	20	to	to	PART
emaj-182	34	21	determine	determine	VERB
emaj-182	34	22	the	the	DET
emaj-182	34	23	factors	factor	NOUN
emaj-182	34	24	affecting	affect	VERB
emaj-182	34	25	trust	trust	NOUN
emaj-182	34	26	in	in	ADP
emaj-182	34	27	public	public	ADJ
emaj-182	34	28	sector	sector	NOUN
emaj-182	34	29	websites	website	NOUN
emaj-182	34	30	and	and	CCONJ
emaj-182	34	31	social	social	ADJ
emaj-182	34	32	media	medium	NOUN
emaj-182	34	33	and	and	CCONJ
emaj-182	34	34	explain	explain	VERB
emaj-182	34	35	the	the	DET
emaj-182	34	36	relationships	relationship	NOUN
emaj-182	34	37	among	among	ADP
emaj-182	34	38	trust	trust	NOUN
emaj-182	34	39	in	in	ADP
emaj-182	34	40	the	the	DET
emaj-182	34	41	public	public	ADJ
emaj-182	34	42	sector	sector	NOUN
emaj-182	34	43	,	,	PUNCT
emaj-182	34	44	citizen	citizen	NOUN
emaj-182	34	45	satisfaction	satisfaction	NOUN
emaj-182	34	46	and	and	CCONJ
emaj-182	34	47	trust	trust	NOUN
emaj-182	34	48	in	in	ADP
emaj-182	34	49	public	public	ADJ
emaj-182	34	50	sector	sector	NOUN
emaj-182	34	51	websites	website	NOUN
emaj-182	34	52	and	and	CCONJ
emaj-182	34	53	social	social	ADJ
emaj-182	34	54	media	medium	NOUN
emaj-182	34	55	.	.	PUNCT
emaj-182	35	1	the	the	DET
emaj-182	35	2	paper	paper	NOUN
emaj-182	35	3	is	be	AUX
emaj-182	35	4	structured	structure	VERB
emaj-182	35	5	as	as	SCONJ
emaj-182	35	6	follows	follow	VERB
emaj-182	35	7	.	.	PUNCT
emaj-182	36	1	first	first	PROPN
emaj-182	36	2	literature	literature	PROPN
emaj-182	36	3	review	review	PROPN
emaj-182	36	4	,	,	PUNCT
emaj-182	36	5	theoretical	theoretical	ADJ
emaj-182	36	6	background	background	NOUN
emaj-182	36	7	and	and	CCONJ
emaj-182	36	8	hypothesis	hypothesis	NOUN
emaj-182	36	9	development	development	NOUN
emaj-182	36	10	are	be	AUX
emaj-182	36	11	presented	present	VERB
emaj-182	36	12	.	.	PUNCT
emaj-182	37	1	next	next	ADV
emaj-182	37	2	,	,	PUNCT
emaj-182	37	3	research	research	NOUN
emaj-182	37	4	methodology	methodology	NOUN
emaj-182	37	5	and	and	CCONJ
emaj-182	37	6	analysis	analysis	NOUN
emaj-182	37	7	results	result	NOUN
emaj-182	37	8	are	be	AUX
emaj-182	37	9	reported	report	VERB
emaj-182	37	10	.	.	PUNCT
emaj-182	38	1	in	in	ADP
emaj-182	38	2	the	the	DET
emaj-182	38	3	end	end	NOUN
emaj-182	38	4	,	,	PUNCT
emaj-182	38	5	conclusion	conclusion	NOUN
emaj-182	38	6	and	and	CCONJ
emaj-182	38	7	discussion	discussion	NOUN
emaj-182	38	8	are	be	AUX
emaj-182	38	9	summarized	summarize	VERB
emaj-182	38	10	.	.	PUNCT
emaj-182	39	1	ii	ii	X
emaj-182	39	2	.	.	PUNCT
emaj-182	39	3	literature	literature	PROPN
emaj-182	39	4	review	review	PROPN
emaj-182	39	5	,	,	PUNCT
emaj-182	39	6	theoretical	theoretical	ADJ
emaj-182	39	7	background	background	NOUN
emaj-182	39	8	and	and	CCONJ
emaj-182	39	9	hypothesis	hypothesis	NOUN
emaj-182	39	10	development	development	NOUN
emaj-182	39	11	the	the	DET
emaj-182	39	12	public	public	ADJ
emaj-182	39	13	sector	sector	NOUN
emaj-182	39	14	’s	’s	PART
emaj-182	39	15	use	use	NOUN
emaj-182	39	16	of	of	ADP
emaj-182	39	17	social	social	ADJ
emaj-182	39	18	media	medium	NOUN
emaj-182	39	19	and	and	CCONJ
emaj-182	39	20	websites	website	NOUN
emaj-182	39	21	in	in	ADP
emaj-182	39	22	the	the	DET
emaj-182	39	23	1980s	1980	NOUN
emaj-182	39	24	,	,	PUNCT
emaj-182	39	25	when	when	SCONJ
emaj-182	39	26	personal	personal	ADJ
emaj-182	39	27	computer	computer	NOUN
emaj-182	39	28	usage	usage	NOUN
emaj-182	39	29	became	become	VERB
emaj-182	39	30	widespread	widespread	ADJ
emaj-182	39	31	,	,	PUNCT
emaj-182	39	32	every	every	DET
emaj-182	39	33	public	public	ADJ
emaj-182	39	34	administrator	administrator	NOUN
emaj-182	39	35	met	meet	VERB
emaj-182	39	36	information	information	NOUN
emaj-182	39	37	technology	technology	NOUN
emaj-182	39	38	and	and	CCONJ
emaj-182	39	39	it	it	PRON
emaj-182	39	40	usage	usage	NOUN
emaj-182	39	41	of	of	ADP
emaj-182	39	42	governments	government	NOUN
emaj-182	39	43	were	be	AUX
emaj-182	39	44	initiated	initiate	VERB
emaj-182	39	45	(	(	PUNCT
emaj-182	39	46	yıldız	yıldız	NOUN
emaj-182	39	47	,	,	PUNCT
emaj-182	39	48	2007	2007	NUM
emaj-182	39	49	)	)	PUNCT
emaj-182	39	50	.	.	PUNCT
emaj-182	40	1	in	in	ADP
emaj-182	40	2	2000	2000	NUM
emaj-182	40	3	,	,	PUNCT
emaj-182	40	4	president	president	PROPN
emaj-182	40	5	clinton	clinton	PROPN
emaj-182	40	6	presented	present	VERB
emaj-182	40	7	to	to	ADP
emaj-182	40	8	the	the	DET
emaj-182	40	9	public	public	NOUN
emaj-182	40	10	the	the	DET
emaj-182	40	11	first	first	ADJ
emaj-182	40	12	web	web	NOUN
emaj-182	40	13	address	address	NOUN
emaj-182	40	14	and	and	CCONJ
emaj-182	40	15	a	a	DET
emaj-182	40	16	number	number	NOUN
emaj-182	40	17	of	of	ADP
emaj-182	40	18	new	new	ADJ
emaj-182	40	19	e	e	NOUN
emaj-182	40	20	-	-	NOUN
emaj-182	40	21	government	government	ADJ
emaj-182	40	22	initiatives	initiative	NOUN
emaj-182	40	23	,	,	PUNCT
emaj-182	40	24	one	one	NUM
emaj-182	40	25	of	of	ADP
emaj-182	40	26	which	which	PRON
emaj-182	40	27	was	be	AUX
emaj-182	40	28	firstgov.gov	firstgov.gov	X
emaj-182	40	29	offered	offer	VERB
emaj-182	40	30	by	by	ADP
emaj-182	40	31	the	the	DET
emaj-182	40	32	federal	federal	ADJ
emaj-182	40	33	state	state	NOUN
emaj-182	40	34	that	that	PRON
emaj-182	40	35	is	be	AUX
emaj-182	40	36	a	a	DET
emaj-182	40	37	government	government	NOUN
emaj-182	40	38	portal	portal	NOUN
emaj-182	40	39	provided	provide	VERB
emaj-182	40	40	citizens	citizen	NOUN
emaj-182	40	41	with	with	ADP
emaj-182	40	42	access	access	NOUN
emaj-182	40	43	to	to	ADP
emaj-182	40	44	government	government	NOUN
emaj-182	40	45	information	information	NOUN
emaj-182	40	46	and	and	CCONJ
emaj-182	40	47	services	service	NOUN
emaj-182	40	48	(	(	PUNCT
emaj-182	40	49	moon	moon	NOUN
emaj-182	40	50	,	,	PUNCT
emaj-182	40	51	2002	2002	NUM
emaj-182	40	52	)	)	PUNCT
emaj-182	40	53	.	.	PUNCT
emaj-182	41	1	since	since	SCONJ
emaj-182	41	2	then	then	ADV
emaj-182	41	3	,	,	PUNCT
emaj-182	41	4	the	the	DET
emaj-182	41	5	importance	importance	NOUN
emaj-182	41	6	and	and	CCONJ
emaj-182	41	7	necessity	necessity	NOUN
emaj-182	41	8	of	of	ADP
emaj-182	41	9	online	online	ADJ
emaj-182	41	10	media	medium	NOUN
emaj-182	41	11	for	for	ADP
emaj-182	41	12	the	the	DET
emaj-182	41	13	government	government	NOUN
emaj-182	41	14	have	have	AUX
emaj-182	41	15	been	be	AUX
emaj-182	41	16	increasing	increase	VERB
emaj-182	41	17	and	and	CCONJ
emaj-182	41	18	becoming	become	VERB
emaj-182	41	19	widespread	widespread	ADJ
emaj-182	41	20	rapidly	rapidly	ADV
emaj-182	41	21	.	.	PUNCT
emaj-182	42	1	although	although	SCONJ
emaj-182	42	2	it	it	PRON
emaj-182	42	3	has	have	VERB
emaj-182	42	4	a	a	DET
emaj-182	42	5	short	short	ADJ
emaj-182	42	6	history	history	NOUN
emaj-182	42	7	as	as	SCONJ
emaj-182	42	8	mentioned	mention	VERB
emaj-182	42	9	,	,	PUNCT
emaj-182	42	10	it	it	PRON
emaj-182	42	11	has	have	AUX
emaj-182	42	12	shown	show	VERB
emaj-182	42	13	significant	significant	ADJ
emaj-182	42	14	improvement	improvement	NOUN
emaj-182	42	15	and	and	CCONJ
emaj-182	42	16	in	in	ADP
emaj-182	42	17	recent	recent	ADJ
emaj-182	42	18	years	year	NOUN
emaj-182	42	19	,	,	PUNCT
emaj-182	42	20	the	the	DET
emaj-182	42	21	government	government	NOUN
emaj-182	42	22	uses	use	VERB
emaj-182	42	23	online	online	ADJ
emaj-182	42	24	media	medium	NOUN
emaj-182	42	25	effectively	effectively	ADV
emaj-182	42	26	.	.	PUNCT
emaj-182	43	1	these	these	DET
emaj-182	43	2	media	medium	NOUN
emaj-182	43	3	enable	enable	VERB
emaj-182	43	4	the	the	DET
emaj-182	43	5	government	government	NOUN
emaj-182	43	6	to	to	PART
emaj-182	43	7	make	make	VERB
emaj-182	43	8	information	information	NOUN
emaj-182	43	9	known	know	VERB
emaj-182	43	10	publicly	publicly	ADV
emaj-182	43	11	and	and	CCONJ
emaj-182	43	12	facilitate	facilitate	VERB
emaj-182	43	13	citizen	citizen	NOUN
emaj-182	43	14	investigations	investigation	NOUN
emaj-182	43	15	,	,	PUNCT
emaj-182	43	16	whereas	whereas	SCONJ
emaj-182	43	17	they	they	PRON
emaj-182	43	18	allow	allow	VERB
emaj-182	43	19	the	the	DET
emaj-182	43	20	government	government	NOUN
emaj-182	43	21	to	to	PART
emaj-182	43	22	receive	receive	VERB
emaj-182	43	23	feedback	feedback	NOUN
emaj-182	43	24	from	from	ADP
emaj-182	43	25	the	the	DET
emaj-182	43	26	public	public	NOUN
emaj-182	43	27	(	(	PUNCT
emaj-182	43	28	hong	hong	PROPN
emaj-182	43	29	,	,	PUNCT
emaj-182	43	30	2013	2013	NUM
emaj-182	43	31	)	)	PUNCT
emaj-182	43	32	.	.	PUNCT
emaj-182	44	1	the	the	DET
emaj-182	44	2	aim	aim	NOUN
emaj-182	44	3	of	of	ADP
emaj-182	44	4	the	the	DET
emaj-182	44	5	government	government	NOUN
emaj-182	44	6	to	to	PART
emaj-182	44	7	use	use	VERB
emaj-182	44	8	online	online	ADJ
emaj-182	44	9	media	medium	NOUN
emaj-182	44	10	as	as	ADP
emaj-182	44	11	a	a	DET
emaj-182	44	12	communication	communication	NOUN
emaj-182	44	13	channel	channel	NOUN
emaj-182	44	14	is	be	AUX
emaj-182	44	15	to	to	PART
emaj-182	44	16	promote	promote	VERB
emaj-182	44	17	democratic	democratic	ADJ
emaj-182	44	18	values	value	NOUN
emaj-182	44	19	and	and	CCONJ
emaj-182	44	20	ensure	ensure	VERB
emaj-182	44	21	public	public	ADJ
emaj-182	44	22	trust	trust	NOUN
emaj-182	44	23	in	in	ADP
emaj-182	44	24	government	government	NOUN
emaj-182	44	25	(	(	PUNCT
emaj-182	44	26	hong	hong	PROPN
emaj-182	44	27	,	,	PUNCT
emaj-182	44	28	2013	2013	NUM
emaj-182	44	29	)	)	PUNCT
emaj-182	44	30	.	.	PUNCT
emaj-182	45	1	social	social	ADJ
emaj-182	45	2	media	medium	NOUN
emaj-182	45	3	which	which	PRON
emaj-182	45	4	uses	use	VERB
emaj-182	45	5	web	web	NOUN
emaj-182	45	6	2.0	2.0	NUM
emaj-182	45	7	technology	technology	NOUN
emaj-182	45	8	is	be	AUX
emaj-182	45	9	inevitably	inevitably	ADV
emaj-182	45	10	everywhere	everywhere	ADV
emaj-182	45	11	now	now	ADV
emaj-182	45	12	(	(	PUNCT
emaj-182	45	13	baccarella	baccarella	PROPN
emaj-182	45	14	,	,	PUNCT
emaj-182	45	15	wagner	wagner	PROPN
emaj-182	45	16	,	,	PUNCT
emaj-182	45	17	kietzmann	kietzmann	PROPN
emaj-182	45	18	&	&	CCONJ
emaj-182	45	19	mccarthy	mccarthy	PROPN
emaj-182	45	20	,	,	PUNCT
emaj-182	45	21	2018	2018	NUM
emaj-182	45	22	)	)	PUNCT
emaj-182	45	23	and	and	CCONJ
emaj-182	45	24	also	also	ADV
emaj-182	45	25	it	it	PRON
emaj-182	45	26	creates	create	VERB
emaj-182	45	27	an	an	DET
emaj-182	45	28	area	area	NOUN
emaj-182	45	29	for	for	ADP
emaj-182	45	30	knowledge	knowledge	NOUN
emaj-182	45	31	sharing	sharing	NOUN
emaj-182	45	32	and	and	CCONJ
emaj-182	45	33	expression	expression	NOUN
emaj-182	45	34	of	of	ADP
emaj-182	45	35	thoughts	thought	NOUN
emaj-182	45	36	(	(	PUNCT
emaj-182	45	37	dong	dong	PROPN
emaj-182	45	38	,	,	PUNCT
emaj-182	45	39	liang	liang	PROPN
emaj-182	45	40	&	&	CCONJ
emaj-182	45	41	he	he	PRON
emaj-182	45	42	,	,	PUNCT
emaj-182	45	43	2017	2017	NUM
emaj-182	45	44	)	)	PUNCT
emaj-182	45	45	.	.	PUNCT
emaj-182	46	1	social	social	ADJ
emaj-182	46	2	media	medium	NOUN
emaj-182	46	3	is	be	AUX
emaj-182	46	4	defined	define	VERB
emaj-182	46	5	as	as	ADP
emaj-182	46	6	an	an	DET
emaj-182	46	7	internetbased	internetbased	ADJ
emaj-182	46	8	application	application	NOUN
emaj-182	46	9	that	that	PRON
emaj-182	46	10	enables	enable	VERB
emaj-182	46	11	to	to	PART
emaj-182	46	12	create	create	VERB
emaj-182	46	13	and	and	CCONJ
emaj-182	46	14	exchange	exchange	NOUN
emaj-182	46	15	content	content	NOUN
emaj-182	46	16	which	which	PRON
emaj-182	46	17	is	be	AUX
emaj-182	46	18	user	user	NOUN
emaj-182	46	19	-	-	PUNCT
emaj-182	46	20	generated	generate	VERB
emaj-182	46	21	(	(	PUNCT
emaj-182	46	22	kaplan	kaplan	PROPN
emaj-182	46	23	&	&	CCONJ
emaj-182	46	24	haenlein	haenlein	PROPN
emaj-182	46	25	,	,	PUNCT
emaj-182	46	26	2010	2010	NUM
emaj-182	46	27	)	)	PUNCT
emaj-182	46	28	.	.	PUNCT
emaj-182	47	1	its	its	PRON
emaj-182	47	2	tools	tool	NOUN
emaj-182	47	3	include	include	VERB
emaj-182	47	4	social	social	ADJ
emaj-182	47	5	networking	network	VERB
emaj-182	47	6	sites	site	NOUN
emaj-182	47	7	such	such	ADJ
emaj-182	47	8	as	as	ADP
emaj-182	47	9	facebook	facebook	PROPN
emaj-182	47	10	and	and	CCONJ
emaj-182	47	11	instagram	instagram	PROPN
emaj-182	47	12	,	,	PUNCT
emaj-182	47	13	as	as	ADV
emaj-182	47	14	well	well	ADV
emaj-182	47	15	as	as	ADP
emaj-182	47	16	applications	application	NOUN
emaj-182	47	17	that	that	PRON
emaj-182	47	18	enable	enable	VERB
emaj-182	47	19	the	the	DET
emaj-182	47	20	information	information	NOUN
emaj-182	47	21	exchange	exchange	NOUN
emaj-182	47	22	such	such	ADJ
emaj-182	47	23	as	as	ADP
emaj-182	47	24	blogs	blog	NOUN
emaj-182	47	25	and	and	CCONJ
emaj-182	47	26	wikis	wiki	NOUN
emaj-182	47	27	(	(	PUNCT
emaj-182	47	28	bhimani	bhimani	NOUN
emaj-182	47	29	,	,	PUNCT
emaj-182	47	30	mention	mention	NOUN
emaj-182	47	31	&	&	CCONJ
emaj-182	47	32	barlatier	barlatier	ADV
emaj-182	47	33	,	,	PUNCT
emaj-182	47	34	2018	2018	NUM
emaj-182	47	35	)	)	PUNCT
emaj-182	47	36	.	.	PUNCT
emaj-182	48	1	by	by	ADP
emaj-182	48	2	using	use	VERB
emaj-182	48	3	mobile	mobile	ADJ
emaj-182	48	4	and	and	CCONJ
emaj-182	48	5	web	web	NOUN
emaj-182	48	6	technologies	technology	NOUN
emaj-182	48	7	,	,	PUNCT
emaj-182	48	8	social	social	ADJ
emaj-182	48	9	media	medium	NOUN
emaj-182	48	10	provides	provide	VERB
emaj-182	48	11	interactive	interactive	ADJ
emaj-182	48	12	platforms	platform	NOUN
emaj-182	48	13	that	that	PRON
emaj-182	48	14	enable	enable	VERB
emaj-182	48	15	both	both	DET
emaj-182	48	16	individuals	individual	NOUN
emaj-182	48	17	and	and	CCONJ
emaj-182	48	18	communities	community	NOUN
emaj-182	48	19	to	to	PART
emaj-182	48	20	share	share	VERB
emaj-182	48	21	,	,	PUNCT
emaj-182	48	22	reconstruct	reconstruct	VERB
emaj-182	48	23	,	,	PUNCT
emaj-182	48	24	hash	hash	VERB
emaj-182	48	25	out	out	ADP
emaj-182	48	26	and	and	CCONJ
emaj-182	48	27	make	make	VERB
emaj-182	48	28	a	a	DET
emaj-182	48	29	modification	modification	NOUN
emaj-182	48	30	to	to	PART
emaj-182	48	31	volume	volume	VERB
emaj-182	48	32	10	10	NUM
emaj-182	48	33	no	no	DET
emaj-182	48	34	1	1	NUM
emaj-182	48	35	(	(	PUNCT
emaj-182	48	36	2020	2020	NUM
emaj-182	48	37	)	)	PUNCT
emaj-182	48	38	|	|	ADV
emaj-182	48	39	issn	issn	VERB
emaj-182	48	40	2158	2158	NUM
emaj-182	48	41	-	-	SYM
emaj-182	48	42	8708	8708	NUM
emaj-182	48	43	(	(	PUNCT
emaj-182	48	44	online	online	NOUN
emaj-182	48	45	)	)	PUNCT
emaj-182	49	1	|	|	ADV
emaj-182	49	2	doi	doi	X
emaj-182	49	3	10.5195	10.5195	NUM
emaj-182	49	4	/	/	SYM
emaj-182	49	5	emaj.2020.182	emaj.2020.182	NOUN
emaj-182	49	6	|	|	NOUN
emaj-182	49	7	http://emaj.pitt.edu	http://emaj.pitt.edu	X
emaj-182	49	8	hüseyin	hüseyin	PROPN
emaj-182	49	9	i̇nce	i̇nce	PROPN
emaj-182	49	10	,	,	PUNCT
emaj-182	49	11	salih	salih	PROPN
emaj-182	49	12	zeki	zeki	PROPN
emaj-182	49	13	i̇mamoğlu	i̇mamoğlu	PROPN
emaj-182	49	14	,	,	PUNCT
emaj-182	49	15	hülya	hülya	ADV
emaj-182	49	16	türkcan	türkcan	ADJ
emaj-182	49	17	,	,	PUNCT
emaj-182	49	18	gülsüm	gülsüm	PROPN
emaj-182	49	19	akca	akca	NOUN
emaj-182	49	20	emerging	emerge	VERB
emaj-182	49	21	markets	market	NOUN
emaj-182	49	22	journal	journal	NOUN
emaj-182	49	23	|	|	ADV
emaj-182	49	24	p	p	NOUN
emaj-182	49	25	a	a	DET
emaj-182	49	26	g	g	NOUN
emaj-182	49	27	e	e	NOUN
emaj-182	49	28	2	2	NUM
emaj-182	49	29	3	3	NUM
emaj-182	49	30	contents	content	NOUN
emaj-182	49	31	(	(	PUNCT
emaj-182	49	32	kietzmann	kietzmann	PROPN
emaj-182	49	33	,	,	PUNCT
emaj-182	49	34	hermkens	hermken	NOUN
emaj-182	49	35	,	,	PUNCT
emaj-182	49	36	mccarthy	mccarthy	PROPN
emaj-182	49	37	&	&	CCONJ
emaj-182	49	38	silvestre	silvestre	PROPN
emaj-182	49	39	2011	2011	NUM
emaj-182	49	40	)	)	PUNCT
emaj-182	49	41	.	.	PUNCT
emaj-182	50	1	the	the	DET
emaj-182	50	2	importance	importance	NOUN
emaj-182	50	3	of	of	ADP
emaj-182	50	4	social	social	ADJ
emaj-182	50	5	media	medium	NOUN
emaj-182	50	6	for	for	ADP
emaj-182	50	7	governments	government	NOUN
emaj-182	50	8	has	have	AUX
emaj-182	50	9	attracted	attract	VERB
emaj-182	50	10	a	a	DET
emaj-182	50	11	great	great	ADJ
emaj-182	50	12	deal	deal	NOUN
emaj-182	50	13	of	of	ADP
emaj-182	50	14	attention	attention	NOUN
emaj-182	50	15	and	and	CCONJ
emaj-182	50	16	this	this	PRON
emaj-182	50	17	has	have	AUX
emaj-182	50	18	become	become	VERB
emaj-182	50	19	a	a	DET
emaj-182	50	20	topic	topic	NOUN
emaj-182	50	21	that	that	PRON
emaj-182	50	22	has	have	AUX
emaj-182	50	23	been	be	AUX
emaj-182	50	24	addressed	address	VERB
emaj-182	50	25	by	by	ADP
emaj-182	50	26	various	various	ADJ
emaj-182	50	27	researchers	researcher	NOUN
emaj-182	50	28	(	(	PUNCT
emaj-182	50	29	criado	criado	X
emaj-182	50	30	et	et	PROPN
emaj-182	50	31	al	al	PROPN
emaj-182	50	32	.	.	PROPN
emaj-182	50	33	,	,	PUNCT
emaj-182	50	34	2013	2013	NUM
emaj-182	50	35	)	)	PUNCT
emaj-182	50	36	.	.	PUNCT
emaj-182	51	1	because	because	SCONJ
emaj-182	51	2	developments	development	NOUN
emaj-182	51	3	in	in	ADP
emaj-182	51	4	icts	ict	NOUN
emaj-182	51	5	are	be	AUX
emaj-182	51	6	seen	see	VERB
emaj-182	51	7	as	as	ADP
emaj-182	51	8	a	a	DET
emaj-182	51	9	technological	technological	ADJ
emaj-182	51	10	revolution	revolution	NOUN
emaj-182	51	11	and	and	CCONJ
emaj-182	51	12	this	this	PRON
emaj-182	51	13	affects	affect	VERB
emaj-182	51	14	the	the	DET
emaj-182	51	15	economy	economy	NOUN
emaj-182	51	16	,	,	PUNCT
emaj-182	51	17	culture	culture	NOUN
emaj-182	51	18	and	and	CCONJ
emaj-182	51	19	even	even	ADV
emaj-182	51	20	politics	politic	NOUN
emaj-182	51	21	to	to	ADP
emaj-182	51	22	a	a	DET
emaj-182	51	23	great	great	ADJ
emaj-182	51	24	extent	extent	NOUN
emaj-182	51	25	(	(	PUNCT
emaj-182	51	26	kassen	kassen	NOUN
emaj-182	51	27	,	,	PUNCT
emaj-182	51	28	2014	2014	NUM
emaj-182	51	29	)	)	PUNCT
emaj-182	51	30	.	.	PUNCT
emaj-182	52	1	in	in	ADP
emaj-182	52	2	recent	recent	ADJ
emaj-182	52	3	years	year	NOUN
emaj-182	52	4	,	,	PUNCT
emaj-182	52	5	public	public	ADJ
emaj-182	52	6	enterprises	enterprise	NOUN
emaj-182	52	7	have	have	AUX
emaj-182	52	8	adopted	adopt	VERB
emaj-182	52	9	various	various	ADJ
emaj-182	52	10	social	social	ADJ
emaj-182	52	11	media	medium	NOUN
emaj-182	52	12	tools	tool	NOUN
emaj-182	52	13	such	such	ADJ
emaj-182	52	14	as	as	ADP
emaj-182	52	15	social	social	ADJ
emaj-182	52	16	networking	networking	NOUN
emaj-182	52	17	,	,	PUNCT
emaj-182	52	18	blogs	blog	NOUN
emaj-182	52	19	,	,	PUNCT
emaj-182	52	20	and	and	CCONJ
emaj-182	52	21	crowdsourcing	crowdsourcing	NOUN
emaj-182	52	22	and	and	CCONJ
emaj-182	52	23	usage	usage	NOUN
emaj-182	52	24	of	of	ADP
emaj-182	52	25	them	they	PRON
emaj-182	52	26	have	have	AUX
emaj-182	52	27	modified	modify	VERB
emaj-182	52	28	the	the	DET
emaj-182	52	29	landscape	landscape	NOUN
emaj-182	52	30	of	of	ADP
emaj-182	52	31	public	public	ADJ
emaj-182	52	32	administrations	administration	NOUN
emaj-182	52	33	(	(	PUNCT
emaj-182	52	34	criado	criado	X
emaj-182	52	35	et	et	PROPN
emaj-182	52	36	al	al	PROPN
emaj-182	52	37	.	.	PROPN
emaj-182	52	38	,	,	PUNCT
emaj-182	52	39	2013	2013	NUM
emaj-182	52	40	)	)	PUNCT
emaj-182	52	41	.	.	PUNCT
emaj-182	53	1	now	now	ADV
emaj-182	53	2	municipalities	municipality	NOUN
emaj-182	53	3	also	also	ADV
emaj-182	53	4	pay	pay	VERB
emaj-182	53	5	attention	attention	NOUN
emaj-182	53	6	to	to	ADP
emaj-182	53	7	online	online	ADJ
emaj-182	53	8	communication	communication	NOUN
emaj-182	53	9	and	and	CCONJ
emaj-182	53	10	use	use	VERB
emaj-182	53	11	various	various	ADJ
emaj-182	53	12	social	social	ADJ
emaj-182	53	13	media	medium	NOUN
emaj-182	53	14	channels	channel	NOUN
emaj-182	53	15	in	in	ADP
emaj-182	53	16	order	order	NOUN
emaj-182	53	17	to	to	PART
emaj-182	53	18	communicate	communicate	VERB
emaj-182	53	19	with	with	ADP
emaj-182	53	20	citizens	citizen	NOUN
emaj-182	53	21	(	(	PUNCT
emaj-182	53	22	guillamón	guillamón	PROPN
emaj-182	53	23	,	,	PUNCT
emaj-182	53	24	ríos	ríos	PROPN
emaj-182	53	25	,	,	PUNCT
emaj-182	53	26	gesuele	gesuele	PROPN
emaj-182	53	27	&	&	CCONJ
emaj-182	53	28	metallo	metallo	PROPN
emaj-182	53	29	,	,	PUNCT
emaj-182	53	30	2016	2016	NUM
emaj-182	53	31	)	)	PUNCT
emaj-182	53	32	.	.	PUNCT
emaj-182	54	1	this	this	PRON
emaj-182	54	2	is	be	AUX
emaj-182	54	3	because	because	SCONJ
emaj-182	54	4	online	online	ADJ
emaj-182	54	5	media	medium	NOUN
emaj-182	54	6	such	such	ADJ
emaj-182	54	7	as	as	ADP
emaj-182	54	8	public	public	ADJ
emaj-182	54	9	sector	sector	NOUN
emaj-182	54	10	websites	website	NOUN
emaj-182	54	11	provides	provide	VERB
emaj-182	54	12	communication	communication	NOUN
emaj-182	54	13	and	and	CCONJ
emaj-182	54	14	interaction	interaction	NOUN
emaj-182	54	15	between	between	ADP
emaj-182	54	16	citizen	citizen	NOUN
emaj-182	54	17	and	and	CCONJ
emaj-182	54	18	government	government	NOUN
emaj-182	54	19	,	,	PUNCT
emaj-182	54	20	since	since	SCONJ
emaj-182	54	21	it	it	PRON
emaj-182	54	22	offers	offer	VERB
emaj-182	54	23	a	a	DET
emaj-182	54	24	communication	communication	NOUN
emaj-182	54	25	space	space	NOUN
emaj-182	54	26	(	(	PUNCT
emaj-182	54	27	hong	hong	NOUN
emaj-182	54	28	,	,	PUNCT
emaj-182	54	29	2013	2013	NUM
emaj-182	54	30	)	)	PUNCT
emaj-182	54	31	.	.	PUNCT
emaj-182	55	1	as	as	ADP
emaj-182	55	2	a	a	DET
emaj-182	55	3	result	result	NOUN
emaj-182	55	4	of	of	ADP
emaj-182	55	5	this	this	PRON
emaj-182	55	6	,	,	PUNCT
emaj-182	55	7	public	public	ADJ
emaj-182	55	8	enterprises	enterprise	NOUN
emaj-182	55	9	which	which	PRON
emaj-182	55	10	use	use	VERB
emaj-182	55	11	and	and	CCONJ
emaj-182	55	12	promote	promote	VERB
emaj-182	55	13	web	web	NOUN
emaj-182	55	14	2.0	2.0	NUM
emaj-182	55	15	as	as	ADV
emaj-182	55	16	well	well	ADV
emaj-182	55	17	as	as	ADP
emaj-182	55	18	social	social	ADJ
emaj-182	55	19	media	medium	NOUN
emaj-182	55	20	tools	tool	NOUN
emaj-182	55	21	are	be	AUX
emaj-182	55	22	more	more	ADV
emaj-182	55	23	conscious	conscious	ADJ
emaj-182	55	24	,	,	PUNCT
emaj-182	55	25	innovative	innovative	ADJ
emaj-182	55	26	and	and	CCONJ
emaj-182	55	27	even	even	ADV
emaj-182	55	28	citizen	citizen	NOUN
emaj-182	55	29	-	-	PUNCT
emaj-182	55	30	centric	centric	NOUN
emaj-182	55	31	generally	generally	ADV
emaj-182	55	32	(	(	PUNCT
emaj-182	55	33	bonsón	bonsón	NOUN
emaj-182	55	34	,	,	PUNCT
emaj-182	55	35	torres	torre	NOUN
emaj-182	55	36	,	,	PUNCT
emaj-182	55	37	royo	royo	PROPN
emaj-182	55	38	&	&	CCONJ
emaj-182	55	39	flores	flores	PROPN
emaj-182	55	40	,	,	PUNCT
emaj-182	55	41	2012	2012	NUM
emaj-182	55	42	)	)	PUNCT
emaj-182	55	43	.	.	PUNCT
emaj-182	56	1	the	the	DET
emaj-182	56	2	factors	factor	NOUN
emaj-182	56	3	influencing	influence	VERB
emaj-182	56	4	citizens	citizen	NOUN
emaj-182	56	5	'	'	PART
emaj-182	56	6	trust	trust	NOUN
emaj-182	56	7	in	in	ADP
emaj-182	56	8	public	public	ADJ
emaj-182	56	9	sector	sector	NOUN
emaj-182	56	10	websites	website	NOUN
emaj-182	56	11	and	and	CCONJ
emaj-182	56	12	social	social	ADJ
emaj-182	56	13	media	medium	NOUN
emaj-182	56	14	to	to	PART
emaj-182	56	15	examine	examine	VERB
emaj-182	56	16	the	the	DET
emaj-182	56	17	determining	determine	VERB
emaj-182	56	18	factors	factor	NOUN
emaj-182	56	19	affecting	affect	VERB
emaj-182	56	20	citizens	citizen	NOUN
emaj-182	56	21	'	'	PART
emaj-182	56	22	trust	trust	NOUN
emaj-182	56	23	in	in	ADP
emaj-182	56	24	public	public	ADJ
emaj-182	56	25	sector	sector	NOUN
emaj-182	56	26	websites	website	NOUN
emaj-182	56	27	and	and	CCONJ
emaj-182	56	28	social	social	ADJ
emaj-182	56	29	media	medium	NOUN
emaj-182	56	30	,	,	PUNCT
emaj-182	56	31	a	a	DET
emaj-182	56	32	framework	framework	NOUN
emaj-182	56	33	was	be	AUX
emaj-182	56	34	developed	develop	VERB
emaj-182	56	35	based	base	VERB
emaj-182	56	36	on	on	ADP
emaj-182	56	37	the	the	DET
emaj-182	56	38	relevant	relevant	ADJ
emaj-182	56	39	literature	literature	NOUN
emaj-182	56	40	.	.	PUNCT
emaj-182	57	1	in	in	ADP
emaj-182	57	2	this	this	DET
emaj-182	57	3	context	context	NOUN
emaj-182	57	4	,	,	PUNCT
emaj-182	57	5	it	it	PRON
emaj-182	57	6	was	be	AUX
emaj-182	57	7	seen	see	VERB
emaj-182	57	8	that	that	SCONJ
emaj-182	57	9	several	several	ADJ
emaj-182	57	10	basic	basic	ADJ
emaj-182	57	11	theories	theory	NOUN
emaj-182	57	12	explaining	explain	VERB
emaj-182	57	13	the	the	DET
emaj-182	57	14	adoption	adoption	NOUN
emaj-182	57	15	and	and	CCONJ
emaj-182	57	16	acceptance	acceptance	NOUN
emaj-182	57	17	of	of	ADP
emaj-182	57	18	technology	technology	NOUN
emaj-182	57	19	and	and	CCONJ
emaj-182	57	20	information	information	NOUN
emaj-182	57	21	systems	system	NOUN
emaj-182	57	22	have	have	AUX
emaj-182	57	23	come	come	VERB
emaj-182	57	24	to	to	ADP
emaj-182	57	25	the	the	DET
emaj-182	57	26	fore	fore	NOUN
emaj-182	57	27	.	.	PUNCT
emaj-182	58	1	hence	hence	ADV
emaj-182	58	2	,	,	PUNCT
emaj-182	58	3	in	in	ADP
emaj-182	58	4	this	this	DET
emaj-182	58	5	study	study	NOUN
emaj-182	58	6	,	,	PUNCT
emaj-182	58	7	a	a	DET
emaj-182	58	8	holistic	holistic	ADJ
emaj-182	58	9	approach	approach	NOUN
emaj-182	58	10	was	be	AUX
emaj-182	58	11	adopted	adopt	VERB
emaj-182	58	12	from	from	ADP
emaj-182	58	13	a	a	DET
emaj-182	58	14	comprehensive	comprehensive	ADJ
emaj-182	58	15	perspective	perspective	NOUN
emaj-182	58	16	and	and	CCONJ
emaj-182	58	17	the	the	DET
emaj-182	58	18	effects	effect	NOUN
emaj-182	58	19	of	of	ADP
emaj-182	58	20	factors	factor	NOUN
emaj-182	58	21	based	base	VERB
emaj-182	58	22	on	on	ADP
emaj-182	58	23	the	the	DET
emaj-182	58	24	models	model	NOUN
emaj-182	58	25	which	which	PRON
emaj-182	58	26	are	be	AUX
emaj-182	58	27	technology	technology	NOUN
emaj-182	58	28	acceptance	acceptance	NOUN
emaj-182	58	29	theory	theory	NOUN
emaj-182	58	30	(	(	PUNCT
emaj-182	58	31	tam	tam	PROPN
emaj-182	58	32	)	)	PUNCT
emaj-182	58	33	,	,	PUNCT
emaj-182	58	34	theory	theory	NOUN
emaj-182	58	35	of	of	ADP
emaj-182	58	36	reasoned	reason	VERB
emaj-182	58	37	action	action	NOUN
emaj-182	58	38	(	(	PUNCT
emaj-182	58	39	tra	tra	NOUN
emaj-182	58	40	)	)	PUNCT
emaj-182	58	41	,	,	PUNCT
emaj-182	58	42	and	and	CCONJ
emaj-182	58	43	theory	theory	NOUN
emaj-182	58	44	of	of	ADP
emaj-182	58	45	acceptance	acceptance	NOUN
emaj-182	58	46	and	and	CCONJ
emaj-182	58	47	use	use	NOUN
emaj-182	58	48	of	of	ADP
emaj-182	58	49	technology	technology	NOUN
emaj-182	58	50	(	(	PUNCT
emaj-182	58	51	utaut	utaut	NOUN
emaj-182	58	52	)	)	PUNCT
emaj-182	58	53	on	on	ADP
emaj-182	58	54	citizens	citizen	NOUN
emaj-182	58	55	'	'	PART
emaj-182	58	56	trust	trust	NOUN
emaj-182	58	57	in	in	ADP
emaj-182	58	58	public	public	ADJ
emaj-182	58	59	sector	sector	NOUN
emaj-182	58	60	websites	website	NOUN
emaj-182	58	61	and	and	CCONJ
emaj-182	58	62	social	social	ADJ
emaj-182	58	63	media	medium	NOUN
emaj-182	58	64	were	be	AUX
emaj-182	58	65	investigated	investigate	VERB
emaj-182	58	66	.	.	PUNCT
emaj-182	59	1	tam	tam	PROPN
emaj-182	59	2	explains	explain	VERB
emaj-182	59	3	that	that	SCONJ
emaj-182	59	4	intention	intention	NOUN
emaj-182	59	5	to	to	PART
emaj-182	59	6	use	use	NOUN
emaj-182	59	7	is	be	AUX
emaj-182	59	8	affected	affect	VERB
emaj-182	59	9	by	by	ADP
emaj-182	59	10	attitudes	attitude	NOUN
emaj-182	59	11	,	,	PUNCT
emaj-182	59	12	and	and	CCONJ
emaj-182	59	13	also	also	ADV
emaj-182	59	14	perceived	perceive	VERB
emaj-182	59	15	usefulness	usefulness	NOUN
emaj-182	59	16	and	and	CCONJ
emaj-182	59	17	perceived	perceive	VERB
emaj-182	59	18	ease	ease	NOUN
emaj-182	59	19	of	of	ADP
emaj-182	59	20	use	use	NOUN
emaj-182	59	21	are	be	AUX
emaj-182	59	22	the	the	DET
emaj-182	59	23	determinants	determinant	NOUN
emaj-182	59	24	of	of	ADP
emaj-182	59	25	attitude	attitude	NOUN
emaj-182	59	26	(	(	PUNCT
emaj-182	59	27	davis	davis	PROPN
emaj-182	59	28	,	,	PUNCT
emaj-182	59	29	bagozzi	bagozzi	NOUN
emaj-182	59	30	&	&	CCONJ
emaj-182	59	31	warshaw	warshaw	PROPN
emaj-182	59	32	,	,	PUNCT
emaj-182	59	33	1989	1989	NUM
emaj-182	59	34	)	)	PUNCT
emaj-182	59	35	.	.	PUNCT
emaj-182	60	1	tra	tra	PROPN
emaj-182	60	2	is	be	AUX
emaj-182	60	3	a	a	DET
emaj-182	60	4	basic	basic	ADJ
emaj-182	60	5	model	model	NOUN
emaj-182	60	6	,	,	PUNCT
emaj-182	60	7	which	which	PRON
emaj-182	60	8	predicts	predict	VERB
emaj-182	60	9	intention	intention	NOUN
emaj-182	60	10	to	to	PART
emaj-182	60	11	use	use	VERB
emaj-182	60	12	.	.	PUNCT
emaj-182	61	1	based	base	VERB
emaj-182	61	2	on	on	ADP
emaj-182	61	3	the	the	DET
emaj-182	61	4	model	model	NOUN
emaj-182	61	5	,	,	PUNCT
emaj-182	61	6	attitude	attitude	NOUN
emaj-182	61	7	toward	toward	ADP
emaj-182	61	8	behavior	behavior	NOUN
emaj-182	61	9	and	and	CCONJ
emaj-182	61	10	subjective	subjective	ADJ
emaj-182	61	11	norm	norm	NOUN
emaj-182	61	12	are	be	AUX
emaj-182	61	13	affecting	affect	VERB
emaj-182	61	14	it	it	PRON
emaj-182	61	15	(	(	PUNCT
emaj-182	61	16	fishbein	fishbein	PROPN
emaj-182	61	17	&	&	CCONJ
emaj-182	61	18	ajzen	ajzen	NOUN
emaj-182	61	19	,	,	PUNCT
emaj-182	61	20	1975	1975	NUM
emaj-182	61	21	)	)	PUNCT
emaj-182	61	22	.	.	PUNCT
emaj-182	62	1	utaut	utaut	PROPN
emaj-182	62	2	explains	explain	VERB
emaj-182	62	3	that	that	SCONJ
emaj-182	62	4	performance	performance	NOUN
emaj-182	62	5	expectancy	expectancy	NOUN
emaj-182	62	6	,	,	PUNCT
emaj-182	62	7	effort	effort	NOUN
emaj-182	62	8	expectancy	expectancy	NOUN
emaj-182	62	9	,	,	PUNCT
emaj-182	62	10	social	social	ADJ
emaj-182	62	11	influence	influence	NOUN
emaj-182	62	12	,	,	PUNCT
emaj-182	62	13	and	and	CCONJ
emaj-182	62	14	facilitating	facilitate	VERB
emaj-182	62	15	conditions	condition	NOUN
emaj-182	62	16	are	be	AUX
emaj-182	62	17	the	the	DET
emaj-182	62	18	determinants	determinant	NOUN
emaj-182	62	19	(	(	PUNCT
emaj-182	62	20	venkatesh	venkatesh	PROPN
emaj-182	62	21	,	,	PUNCT
emaj-182	62	22	morris	morris	PROPN
emaj-182	62	23	,	,	PUNCT
emaj-182	62	24	davis	davis	PROPN
emaj-182	62	25	&	&	CCONJ
emaj-182	62	26	davis	davis	PROPN
emaj-182	62	27	,	,	PUNCT
emaj-182	62	28	2003	2003	NUM
emaj-182	62	29	)	)	PUNCT
emaj-182	62	30	.	.	PUNCT
emaj-182	63	1	based	base	VERB
emaj-182	63	2	on	on	ADP
emaj-182	63	3	these	these	DET
emaj-182	63	4	theories	theory	NOUN
emaj-182	63	5	,	,	PUNCT
emaj-182	63	6	propensity	propensity	NOUN
emaj-182	63	7	to	to	PART
emaj-182	63	8	trust	trust	VERB
emaj-182	63	9	,	,	PUNCT
emaj-182	63	10	perceived	perceive	VERB
emaj-182	63	11	quality	quality	NOUN
emaj-182	63	12	,	,	PUNCT
emaj-182	63	13	perceived	perceive	VERB
emaj-182	63	14	usefulness	usefulness	NOUN
emaj-182	63	15	,	,	PUNCT
emaj-182	63	16	facilitating	facilitate	VERB
emaj-182	63	17	conditions	condition	NOUN
emaj-182	63	18	,	,	PUNCT
emaj-182	63	19	privacy	privacy	NOUN
emaj-182	63	20	factors	factor	NOUN
emaj-182	63	21	and	and	CCONJ
emaj-182	63	22	perceived	perceive	VERB
emaj-182	63	23	risk	risk	NOUN
emaj-182	63	24	are	be	AUX
emaj-182	63	25	examined	examine	VERB
emaj-182	63	26	as	as	ADP
emaj-182	63	27	determinants	determinant	NOUN
emaj-182	63	28	of	of	ADP
emaj-182	63	29	citizens	citizen	NOUN
emaj-182	63	30	'	'	PART
emaj-182	63	31	trust	trust	NOUN
emaj-182	63	32	in	in	ADP
emaj-182	63	33	public	public	ADJ
emaj-182	63	34	sector	sector	NOUN
emaj-182	63	35	websites	website	NOUN
emaj-182	63	36	and	and	CCONJ
emaj-182	63	37	social	social	ADJ
emaj-182	63	38	media	medium	NOUN
emaj-182	63	39	with	with	ADP
emaj-182	63	40	the	the	DET
emaj-182	63	41	intent	intent	NOUN
emaj-182	63	42	of	of	ADP
emaj-182	63	43	better	well	ADJ
emaj-182	63	44	understanding	understanding	NOUN
emaj-182	63	45	of	of	ADP
emaj-182	63	46	its	its	PRON
emaj-182	63	47	key	key	ADJ
emaj-182	63	48	determinants	determinant	NOUN
emaj-182	63	49	.	.	PUNCT
emaj-182	64	1	the	the	DET
emaj-182	64	2	propensity	propensity	NOUN
emaj-182	64	3	to	to	PART
emaj-182	64	4	trust	trust	VERB
emaj-182	64	5	the	the	DET
emaj-182	64	6	propensity	propensity	NOUN
emaj-182	64	7	to	to	PART
emaj-182	64	8	trust	trust	VERB
emaj-182	64	9	can	can	AUX
emaj-182	64	10	be	be	AUX
emaj-182	64	11	defined	define	VERB
emaj-182	64	12	as	as	ADP
emaj-182	64	13	eagerness	eagerness	NOUN
emaj-182	64	14	to	to	PART
emaj-182	64	15	trust	trust	VERB
emaj-182	64	16	(	(	PUNCT
emaj-182	64	17	cheung	cheung	PROPN
emaj-182	64	18	&	&	CCONJ
emaj-182	64	19	to	to	ADP
emaj-182	64	20	,	,	PUNCT
emaj-182	64	21	2017	2017	NUM
emaj-182	64	22	)	)	PUNCT
emaj-182	64	23	and	and	CCONJ
emaj-182	64	24	considered	consider	VERB
emaj-182	64	25	as	as	ADP
emaj-182	64	26	a	a	DET
emaj-182	64	27	personal	personal	ADJ
emaj-182	64	28	property	property	NOUN
emaj-182	64	29	(	(	PUNCT
emaj-182	64	30	mayer	mayer	PROPN
emaj-182	64	31	,	,	PUNCT
emaj-182	64	32	davis	davis	PROPN
emaj-182	64	33	&	&	CCONJ
emaj-182	64	34	schoorman	schoorman	PROPN
emaj-182	64	35	,	,	PUNCT
emaj-182	64	36	1995	1995	NUM
emaj-182	64	37	)	)	PUNCT
emaj-182	64	38	.	.	PUNCT
emaj-182	65	1	it	it	PRON
emaj-182	65	2	is	be	AUX
emaj-182	65	3	an	an	DET
emaj-182	65	4	important	important	ADJ
emaj-182	65	5	premise	premise	NOUN
emaj-182	65	6	of	of	ADP
emaj-182	65	7	trust	trust	NOUN
emaj-182	65	8	(	(	PUNCT
emaj-182	65	9	mayer	mayer	PROPN
emaj-182	65	10	et	et	PROPN
emaj-182	65	11	al	al	PROPN
emaj-182	65	12	.	.	PROPN
emaj-182	65	13	,	,	PUNCT
emaj-182	65	14	1995	1995	NUM
emaj-182	65	15	;	;	PUNCT
emaj-182	65	16	bélanger	bélanger	NOUN
emaj-182	65	17	&	&	CCONJ
emaj-182	65	18	carter	carter	PROPN
emaj-182	65	19	,	,	PUNCT
emaj-182	65	20	2008	2008	NUM
emaj-182	65	21	;	;	PUNCT
emaj-182	65	22	colesca	colesca	NOUN
emaj-182	65	23	,	,	PUNCT
emaj-182	65	24	2009	2009	NUM
emaj-182	65	25	)	)	PUNCT
emaj-182	65	26	.	.	PUNCT
emaj-182	66	1	generally	generally	ADV
emaj-182	66	2	,	,	PUNCT
emaj-182	66	3	it	it	PRON
emaj-182	66	4	is	be	AUX
emaj-182	66	5	of	of	ADP
emaj-182	66	6	great	great	ADJ
emaj-182	66	7	importance	importance	NOUN
emaj-182	66	8	in	in	ADP
emaj-182	66	9	the	the	DET
emaj-182	66	10	early	early	ADJ
emaj-182	66	11	days	day	NOUN
emaj-182	66	12	of	of	ADP
emaj-182	66	13	the	the	DET
emaj-182	66	14	relationships	relationship	NOUN
emaj-182	66	15	(	(	PUNCT
emaj-182	66	16	mcknight	mcknight	PROPN
emaj-182	66	17	,	,	PUNCT
emaj-182	66	18	kacmar	kacmar	PROPN
emaj-182	66	19	&	&	CCONJ
emaj-182	66	20	choudhury	choudhury	PROPN
emaj-182	66	21	,	,	PUNCT
emaj-182	66	22	2004	2004	NUM
emaj-182	66	23	)	)	PUNCT
emaj-182	66	24	.	.	PUNCT
emaj-182	67	1	the	the	DET
emaj-182	67	2	effect	effect	NOUN
emaj-182	67	3	of	of	ADP
emaj-182	67	4	propensity	propensity	NOUN
emaj-182	67	5	to	to	PART
emaj-182	67	6	trust	trust	VERB
emaj-182	67	7	on	on	ADP
emaj-182	67	8	trust	trust	NOUN
emaj-182	67	9	to	to	ADP
emaj-182	67	10	applications	application	NOUN
emaj-182	67	11	and	and	CCONJ
emaj-182	67	12	web	web	NOUN
emaj-182	67	13	tools	tool	NOUN
emaj-182	67	14	,	,	PUNCT
emaj-182	67	15	which	which	PRON
emaj-182	67	16	is	be	AUX
emaj-182	67	17	being	be	AUX
emaj-182	67	18	used	use	VERB
emaj-182	67	19	rapidly	rapidly	ADV
emaj-182	67	20	by	by	ADP
emaj-182	67	21	masses	masse	NOUN
emaj-182	67	22	,	,	PUNCT
emaj-182	67	23	is	be	AUX
emaj-182	67	24	crucial	crucial	ADJ
emaj-182	67	25	especially	especially	ADV
emaj-182	67	26	due	due	ADJ
emaj-182	67	27	to	to	ADP
emaj-182	67	28	the	the	DET
emaj-182	67	29	fact	fact	NOUN
emaj-182	67	30	that	that	SCONJ
emaj-182	67	31	although	although	SCONJ
emaj-182	67	32	its	its	PRON
emaj-182	67	33	useful	useful	ADJ
emaj-182	67	34	aspects	aspect	NOUN
emaj-182	67	35	are	be	AUX
emaj-182	67	36	known	know	VERB
emaj-182	67	37	,	,	PUNCT
emaj-182	67	38	there	there	PRON
emaj-182	67	39	are	be	VERB
emaj-182	67	40	also	also	ADV
emaj-182	67	41	aspects	aspect	NOUN
emaj-182	67	42	which	which	PRON
emaj-182	67	43	are	be	AUX
emaj-182	67	44	black	black	ADJ
emaj-182	67	45	box	box	NOUN
emaj-182	67	46	yet	yet	ADV
emaj-182	67	47	(	(	PUNCT
emaj-182	67	48	bélanger	bélanger	NOUN
emaj-182	67	49	&	&	CCONJ
emaj-182	67	50	carter	carter	PROPN
emaj-182	67	51	,	,	PUNCT
emaj-182	67	52	2008	2008	NUM
emaj-182	67	53	)	)	PUNCT
emaj-182	67	54	.	.	PUNCT
emaj-182	68	1	the	the	DET
emaj-182	68	2	reason	reason	NOUN
emaj-182	68	3	is	be	AUX
emaj-182	68	4	that	that	SCONJ
emaj-182	68	5	,	,	PUNCT
emaj-182	68	6	it	it	PRON
emaj-182	68	7	stimulates	stimulate	VERB
emaj-182	68	8	positive	positive	ADJ
emaj-182	68	9	perceptions	perception	NOUN
emaj-182	68	10	and	and	CCONJ
emaj-182	68	11	makes	make	VERB
emaj-182	68	12	it	it	PRON
emaj-182	68	13	easy	easy	ADJ
emaj-182	68	14	to	to	PART
emaj-182	68	15	trust	trust	VERB
emaj-182	68	16	(	(	PUNCT
emaj-182	68	17	mcknight	mcknight	PROPN
emaj-182	68	18	et	et	PROPN
emaj-182	68	19	al	al	PROPN
emaj-182	68	20	.	.	PROPN
emaj-182	68	21	,	,	PUNCT
emaj-182	68	22	2004	2004	NUM
emaj-182	68	23	)	)	PUNCT
emaj-182	68	24	.	.	PUNCT
emaj-182	69	1	hence	hence	ADV
emaj-182	69	2	,	,	PUNCT
emaj-182	69	3	we	we	PRON
emaj-182	69	4	hypothesized	hypothesize	VERB
emaj-182	69	5	that	that	SCONJ
emaj-182	69	6	:	:	PUNCT
emaj-182	69	7	h1	h1	X
emaj-182	69	8	.	.	PUNCT
emaj-182	70	1	the	the	DET
emaj-182	70	2	propensity	propensity	NOUN
emaj-182	70	3	to	to	PART
emaj-182	70	4	trust	trust	VERB
emaj-182	70	5	is	be	AUX
emaj-182	70	6	positively	positively	ADV
emaj-182	70	7	related	relate	VERB
emaj-182	70	8	to	to	PART
emaj-182	70	9	trust	trust	VERB
emaj-182	70	10	in	in	ADP
emaj-182	70	11	the	the	DET
emaj-182	70	12	public	public	ADJ
emaj-182	70	13	sector	sector	NOUN
emaj-182	70	14	websites	website	NOUN
emaj-182	70	15	and	and	CCONJ
emaj-182	70	16	social	social	ADJ
emaj-182	70	17	media	medium	NOUN
emaj-182	70	18	.	.	PUNCT
emaj-182	71	1	perceived	perceive	VERB
emaj-182	71	2	quality	quality	NOUN
emaj-182	71	3	quality	quality	NOUN
emaj-182	71	4	attributes	attribute	NOUN
emaj-182	71	5	in	in	ADP
emaj-182	71	6	websites	website	NOUN
emaj-182	71	7	are	be	AUX
emaj-182	71	8	3	3	NUM
emaj-182	71	9	types	type	NOUN
emaj-182	71	10	:	:	PUNCT
emaj-182	71	11	information	information	NOUN
emaj-182	71	12	,	,	PUNCT
emaj-182	71	13	system	system	NOUN
emaj-182	71	14	and	and	CCONJ
emaj-182	71	15	service	service	NOUN
emaj-182	71	16	quality	quality	NOUN
emaj-182	71	17	(	(	PUNCT
emaj-182	71	18	teo	teo	PROPN
emaj-182	71	19	,	,	PUNCT
emaj-182	71	20	srivastava	srivastava	PROPN
emaj-182	71	21	&	&	CCONJ
emaj-182	71	22	jiang	jiang	PROPN
emaj-182	71	23	,	,	PUNCT
emaj-182	71	24	2008	2008	NUM
emaj-182	71	25	)	)	PUNCT
emaj-182	71	26	.	.	PUNCT
emaj-182	72	1	information	information	NOUN
emaj-182	72	2	quality	quality	NOUN
emaj-182	72	3	is	be	AUX
emaj-182	72	4	about	about	ADP
emaj-182	72	5	the	the	DET
emaj-182	72	6	information	information	NOUN
emaj-182	72	7	offering	offering	NOUN
emaj-182	72	8	by	by	ADP
emaj-182	72	9	online	online	ADJ
emaj-182	72	10	services	service	NOUN
emaj-182	72	11	(	(	PUNCT
emaj-182	72	12	sá	sá	PROPN
emaj-182	72	13	,	,	PUNCT
emaj-182	72	14	rocha	rocha	PROPN
emaj-182	72	15	&	&	CCONJ
emaj-182	72	16	cota	cota	PROPN
emaj-182	72	17	,	,	PUNCT
emaj-182	72	18	2016	2016	NUM
emaj-182	72	19	)	)	PUNCT
emaj-182	72	20	.	.	PUNCT
emaj-182	73	1	system	system	NOUN
emaj-182	73	2	quality	quality	NOUN
emaj-182	73	3	is	be	AUX
emaj-182	73	4	about	about	ADP
emaj-182	73	5	ease	ease	NOUN
emaj-182	73	6	of	of	ADP
emaj-182	73	7	handling	handling	NOUN
emaj-182	73	8	and	and	CCONJ
emaj-182	73	9	the	the	DET
emaj-182	73	10	reliability	reliability	NOUN
emaj-182	73	11	in	in	ADP
emaj-182	73	12	technics	technic	NOUN
emaj-182	73	13	of	of	ADP
emaj-182	73	14	websites	website	NOUN
emaj-182	73	15	(	(	PUNCT
emaj-182	73	16	teo	teo	PROPN
emaj-182	73	17	et	et	PROPN
emaj-182	73	18	al	al	PROPN
emaj-182	73	19	.	.	PROPN
emaj-182	73	20	,	,	PUNCT
emaj-182	73	21	2008	2008	NUM
emaj-182	73	22	)	)	PUNCT
emaj-182	73	23	.	.	PUNCT
emaj-182	74	1	services	service	NOUN
emaj-182	74	2	quality	quality	NOUN
emaj-182	74	3	is	be	AUX
emaj-182	74	4	about	about	ADP
emaj-182	74	5	the	the	DET
emaj-182	74	6	properties	property	NOUN
emaj-182	74	7	,	,	PUNCT
emaj-182	74	8	which	which	PRON
emaj-182	74	9	affect	affect	VERB
emaj-182	74	10	the	the	DET
emaj-182	74	11	online	online	ADJ
emaj-182	74	12	services	service	NOUN
emaj-182	74	13	directly	directly	ADV
emaj-182	74	14	(	(	PUNCT
emaj-182	74	15	sá	sá	PROPN
emaj-182	74	16	et	et	PROPN
emaj-182	74	17	al	al	PROPN
emaj-182	74	18	.	.	PROPN
emaj-182	74	19	,	,	PUNCT
emaj-182	74	20	2016	2016	NUM
emaj-182	74	21	)	)	PUNCT
emaj-182	74	22	.	.	PUNCT
emaj-182	75	1	in	in	ADP
emaj-182	75	2	this	this	DET
emaj-182	75	3	respect	respect	NOUN
emaj-182	75	4	,	,	PUNCT
emaj-182	75	5	the	the	DET
emaj-182	75	6	degree	degree	NOUN
emaj-182	75	7	of	of	ADP
emaj-182	75	8	meeting	meeting	NOUN
emaj-182	75	9	expectations	expectation	NOUN
emaj-182	75	10	of	of	ADP
emaj-182	75	11	citizens	citizen	NOUN
emaj-182	75	12	determines	determine	VERB
emaj-182	75	13	the	the	DET
emaj-182	75	14	level	level	NOUN
emaj-182	75	15	of	of	ADP
emaj-182	75	16	their	their	PRON
emaj-182	75	17	perceived	perceive	VERB
emaj-182	75	18	quality	quality	NOUN
emaj-182	75	19	and	and	CCONJ
emaj-182	75	20	it	it	PRON
emaj-182	75	21	affects	affect	VERB
emaj-182	75	22	the	the	DET
emaj-182	75	23	citizen	citizen	NOUN
emaj-182	75	24	's	's	PART
emaj-182	75	25	attitude	attitude	NOUN
emaj-182	75	26	toward	toward	ADP
emaj-182	75	27	the	the	DET
emaj-182	75	28	public	public	ADJ
emaj-182	75	29	sector	sector	NOUN
emaj-182	75	30	websites	website	NOUN
emaj-182	75	31	and	and	CCONJ
emaj-182	75	32	social	social	ADJ
emaj-182	75	33	media	medium	NOUN
emaj-182	75	34	and	and	CCONJ
emaj-182	75	35	also	also	ADV
emaj-182	75	36	e	e	NOUN
emaj-182	75	37	-	-	NOUN
emaj-182	75	38	government	government	ADJ
emaj-182	75	39	services	service	NOUN
emaj-182	75	40	(	(	PUNCT
emaj-182	75	41	aladwani	aladwani	NOUN
emaj-182	75	42	,	,	PUNCT
emaj-182	75	43	2014	2014	NUM
emaj-182	75	44	)	)	PUNCT
emaj-182	75	45	.	.	PUNCT
emaj-182	76	1	if	if	SCONJ
emaj-182	76	2	the	the	DET
emaj-182	76	3	citizens	citizen	NOUN
emaj-182	76	4	encounter	encounter	VERB
emaj-182	76	5	a	a	DET
emaj-182	76	6	high	high	ADJ
emaj-182	76	7	-	-	PUNCT
emaj-182	76	8	quality	quality	NOUN
emaj-182	76	9	website	website	NOUN
emaj-182	76	10	,	,	PUNCT
emaj-182	76	11	social	social	ADJ
emaj-182	76	12	media	medium	NOUN
emaj-182	76	13	,	,	PUNCT
emaj-182	76	14	and	and	CCONJ
emaj-182	76	15	e	e	NOUN
emaj-182	76	16	-	-	NOUN
emaj-182	76	17	government	government	NOUN
emaj-182	76	18	service	service	NOUN
emaj-182	76	19	,	,	PUNCT
emaj-182	76	20	they	they	PRON
emaj-182	76	21	think	think	VERB
emaj-182	76	22	that	that	SCONJ
emaj-182	76	23	it	it	PRON
emaj-182	76	24	is	be	AUX
emaj-182	76	25	adequate	adequate	ADJ
emaj-182	76	26	and	and	CCONJ
emaj-182	76	27	useful	useful	ADJ
emaj-182	76	28	,	,	PUNCT
emaj-182	76	29	want	want	VERB
emaj-182	76	30	to	to	PART
emaj-182	76	31	use	use	VERB
emaj-182	76	32	it	it	PRON
emaj-182	76	33	again	again	ADV
emaj-182	76	34	and	and	CCONJ
emaj-182	76	35	their	their	PRON
emaj-182	76	36	confidence	confidence	NOUN
emaj-182	76	37	in	in	ADP
emaj-182	76	38	them	they	PRON
emaj-182	76	39	increases	increase	VERB
emaj-182	76	40	(	(	PUNCT
emaj-182	76	41	colesca	colesca	NOUN
emaj-182	76	42	,	,	PUNCT
emaj-182	76	43	2009	2009	NUM
emaj-182	76	44	)	)	PUNCT
emaj-182	76	45	.	.	PUNCT
emaj-182	77	1	hence	hence	ADV
emaj-182	77	2	,	,	PUNCT
emaj-182	77	3	we	we	PRON
emaj-182	77	4	hypothesized	hypothesize	VERB
emaj-182	77	5	that	that	SCONJ
emaj-182	77	6	:	:	PUNCT
emaj-182	77	7	h2	h2	PROPN
emaj-182	77	8	.	.	PUNCT
emaj-182	78	1	perceived	perceive	VERB
emaj-182	78	2	quality	quality	NOUN
emaj-182	78	3	is	be	AUX
emaj-182	78	4	positively	positively	ADV
emaj-182	78	5	related	relate	VERB
emaj-182	78	6	to	to	PART
emaj-182	78	7	trust	trust	VERB
emaj-182	78	8	in	in	ADP
emaj-182	78	9	the	the	DET
emaj-182	78	10	public	public	ADJ
emaj-182	78	11	sector	sector	NOUN
emaj-182	78	12	websites	website	NOUN
emaj-182	78	13	and	and	CCONJ
emaj-182	78	14	social	social	ADJ
emaj-182	78	15	media	medium	NOUN
emaj-182	78	16	.	.	PUNCT
emaj-182	79	1	perceived	perceive	VERB
emaj-182	79	2	usefulness	usefulness	NOUN
emaj-182	79	3	perceived	perceive	VERB
emaj-182	79	4	usefulness	usefulness	NOUN
emaj-182	79	5	is	be	AUX
emaj-182	79	6	the	the	DET
emaj-182	79	7	level	level	NOUN
emaj-182	79	8	of	of	ADP
emaj-182	79	9	conceiving	conceive	VERB
emaj-182	79	10	that	that	SCONJ
emaj-182	79	11	e	e	NOUN
emaj-182	79	12	-	-	NOUN
emaj-182	79	13	government	government	NOUN
emaj-182	79	14	enhances	enhance	VERB
emaj-182	79	15	their	their	PRON
emaj-182	79	16	own	own	ADJ
emaj-182	79	17	value	value	NOUN
emaj-182	79	18	for	for	ADP
emaj-182	79	19	citizens	citizen	NOUN
emaj-182	79	20	(	(	PUNCT
emaj-182	79	21	liu	liu	PROPN
emaj-182	79	22	&	&	CCONJ
emaj-182	79	23	zhou	zhou	PROPN
emaj-182	79	24	,	,	PUNCT
emaj-182	79	25	2010	2010	NUM
emaj-182	79	26	)	)	PUNCT
emaj-182	79	27	.	.	PUNCT
emaj-182	80	1	therefore	therefore	ADV
emaj-182	80	2	,	,	PUNCT
emaj-182	80	3	it	it	PRON
emaj-182	80	4	facilities	facilitie	VERB
emaj-182	80	5	internet	internet	NOUN
emaj-182	80	6	adoption	adoption	NOUN
emaj-182	80	7	generally	generally	ADV
emaj-182	80	8	(	(	PUNCT
emaj-182	80	9	warkentin	warkentin	ADJ
emaj-182	80	10	,	,	PUNCT
emaj-182	80	11	gefen	gefen	NOUN
emaj-182	80	12	,	,	PUNCT
emaj-182	80	13	pavlou	pavlou	PROPN
emaj-182	80	14	&	&	CCONJ
emaj-182	80	15	rose	rise	VERB
emaj-182	80	16	,	,	PUNCT
emaj-182	80	17	2002	2002	NUM
emaj-182	80	18	)	)	PUNCT
emaj-182	80	19	.	.	PUNCT
emaj-182	81	1	because	because	SCONJ
emaj-182	81	2	citizens	citizen	NOUN
emaj-182	81	3	attach	attach	VERB
emaj-182	81	4	great	great	ADJ
emaj-182	81	5	importance	importance	NOUN
emaj-182	81	6	to	to	ADP
emaj-182	81	7	their	their	PRON
emaj-182	81	8	own	own	ADJ
emaj-182	81	9	benefit	benefit	NOUN
emaj-182	81	10	,	,	PUNCT
emaj-182	81	11	when	when	SCONJ
emaj-182	81	12	online	online	ADJ
emaj-182	81	13	services	service	NOUN
emaj-182	81	14	provide	provide	VERB
emaj-182	81	15	benefits	benefit	NOUN
emaj-182	81	16	to	to	ADP
emaj-182	81	17	the	the	DET
emaj-182	81	18	citizens	citizen	NOUN
emaj-182	81	19	and	and	CCONJ
emaj-182	81	20	present	present	ADJ
emaj-182	81	21	useful	useful	ADJ
emaj-182	81	22	information	information	NOUN
emaj-182	81	23	,	,	PUNCT
emaj-182	81	24	the	the	DET
emaj-182	81	25	citizens	citizen	NOUN
emaj-182	81	26	increase	increase	VERB
emaj-182	81	27	the	the	DET
emaj-182	81	28	frequency	frequency	NOUN
emaj-182	81	29	of	of	ADP
emaj-182	81	30	usage	usage	NOUN
emaj-182	81	31	and	and	CCONJ
emaj-182	81	32	trusts	trust	NOUN
emaj-182	81	33	.	.	PUNCT
emaj-182	82	1	also	also	ADV
emaj-182	82	2	,	,	PUNCT
emaj-182	82	3	more	more	ADJ
emaj-182	82	4	citizens	citizen	NOUN
emaj-182	82	5	tend	tend	VERB
emaj-182	82	6	to	to	PART
emaj-182	82	7	use	use	VERB
emaj-182	82	8	it	it	PRON
emaj-182	82	9	(	(	PUNCT
emaj-182	82	10	chatzoglou	chatzoglou	NOUN
emaj-182	82	11	,	,	PUNCT
emaj-182	82	12	chatzoudes	chatzoude	NOUN
emaj-182	82	13	&	&	CCONJ
emaj-182	82	14	symeonidis	symeonidi	NOUN
emaj-182	82	15	,	,	PUNCT
emaj-182	82	16	2015	2015	NUM
emaj-182	82	17	)	)	PUNCT
emaj-182	82	18	.	.	PUNCT
emaj-182	83	1	briefly	briefly	PROPN
emaj-182	83	2	stated	state	VERB
emaj-182	83	3	,	,	PUNCT
emaj-182	83	4	perceived	perceive	VERB
emaj-182	83	5	usefulness	usefulness	NOUN
emaj-182	83	6	of	of	ADP
emaj-182	83	7	website	website	NOUN
emaj-182	83	8	and	and	CCONJ
emaj-182	83	9	social	social	ADJ
emaj-182	83	10	media	medium	NOUN
emaj-182	83	11	services	service	NOUN
emaj-182	83	12	are	be	AUX
emaj-182	83	13	decisive	decisive	ADJ
emaj-182	83	14	in	in	ADP
emaj-182	83	15	terms	term	NOUN
emaj-182	83	16	of	of	ADP
emaj-182	83	17	trust	trust	NOUN
emaj-182	83	18	in	in	ADP
emaj-182	83	19	the	the	DET
emaj-182	83	20	public	public	ADJ
emaj-182	83	21	sector	sector	NOUN
emaj-182	83	22	websites	website	NOUN
emaj-182	83	23	and	and	CCONJ
emaj-182	83	24	social	social	ADJ
emaj-182	83	25	media	medium	NOUN
emaj-182	83	26	.	.	PUNCT
emaj-182	84	1	therefore	therefore	ADV
emaj-182	84	2	,	,	PUNCT
emaj-182	84	3	perceived	perceive	VERB
emaj-182	84	4	usefulness	usefulness	NOUN
emaj-182	84	5	enables	enable	VERB
emaj-182	84	6	to	to	PART
emaj-182	84	7	take	take	VERB
emaj-182	84	8	an	an	DET
emaj-182	84	9	attitude	attitude	NOUN
emaj-182	84	10	toward	toward	ADP
emaj-182	84	11	them	they	PRON
emaj-182	84	12	positively	positively	ADV
emaj-182	84	13	(	(	PUNCT
emaj-182	84	14	hung	hung	PROPN
emaj-182	84	15	,	,	PUNCT
emaj-182	84	16	chang	chang	PROPN
emaj-182	84	17	&	&	CCONJ
emaj-182	84	18	yu	yu	PROPN
emaj-182	84	19	,	,	PUNCT
emaj-182	84	20	2006	2006	NUM
emaj-182	84	21	;	;	PUNCT
emaj-182	84	22	horst	horst	PROPN
emaj-182	84	23	,	,	PUNCT
emaj-182	84	24	kuttschreuter	kuttschreuter	PROPN
emaj-182	84	25	&	&	CCONJ
emaj-182	84	26	gutteling	gutteling	NOUN
emaj-182	84	27	,	,	PUNCT
emaj-182	84	28	2007	2007	NUM
emaj-182	84	29	)	)	PUNCT
emaj-182	84	30	.	.	PUNCT
emaj-182	85	1	it	it	PRON
emaj-182	85	2	also	also	ADV
emaj-182	85	3	provides	provide	VERB
emaj-182	85	4	citizen	citizen	PROPN
emaj-182	85	5	’s	’s	PART
emaj-182	85	6	satisfaction	satisfaction	NOUN
emaj-182	85	7	(	(	PUNCT
emaj-182	85	8	liu	liu	PROPN
emaj-182	85	9	&	&	CCONJ
emaj-182	85	10	zhou	zhou	PROPN
emaj-182	85	11	,	,	PUNCT
emaj-182	85	12	2010	2010	NUM
emaj-182	85	13	)	)	PUNCT
emaj-182	85	14	,	,	PUNCT
emaj-182	85	15	increases	increase	VERB
emaj-182	85	16	intention	intention	NOUN
emaj-182	85	17	to	to	PART
emaj-182	85	18	use	use	VERB
emaj-182	85	19	(	(	PUNCT
emaj-182	85	20	chatzoglou	chatzoglou	NOUN
emaj-182	85	21	et	et	PROPN
emaj-182	85	22	al	al	PROPN
emaj-182	85	23	.	.	PROPN
emaj-182	85	24	,	,	PUNCT
emaj-182	85	25	2015	2015	NUM
emaj-182	85	26	)	)	PUNCT
emaj-182	85	27	and	and	CCONJ
emaj-182	85	28	is	be	AUX
emaj-182	85	29	seen	see	VERB
emaj-182	85	30	as	as	ADP
emaj-182	85	31	a	a	DET
emaj-182	85	32	fundamental	fundamental	ADJ
emaj-182	85	33	determinant	determinant	NOUN
emaj-182	85	34	of	of	ADP
emaj-182	85	35	trust	trust	NOUN
emaj-182	85	36	(	(	PUNCT
emaj-182	85	37	horst	horst	PROPN
emaj-182	85	38	et	et	PROPN
emaj-182	85	39	al	al	PROPN
emaj-182	85	40	.	.	PROPN
emaj-182	85	41	,	,	PUNCT
emaj-182	85	42	2007	2007	NUM
emaj-182	85	43	;	;	PUNCT
emaj-182	85	44	colesca	colesca	NOUN
emaj-182	85	45	,	,	PUNCT
emaj-182	85	46	2009	2009	NUM
emaj-182	85	47	;	;	PUNCT
emaj-182	85	48	chatzoglou	chatzoglou	PROPN
emaj-182	85	49	et	et	PROPN
emaj-182	85	50	al	al	PROPN
emaj-182	85	51	.	.	PROPN
emaj-182	85	52	,	,	PUNCT
emaj-182	85	53	2015	2015	NUM
emaj-182	85	54	)	)	PUNCT
emaj-182	85	55	.	.	PUNCT
emaj-182	86	1	hence	hence	ADV
emaj-182	86	2	,	,	PUNCT
emaj-182	86	3	we	we	PRON
emaj-182	86	4	hypothesized	hypothesize	VERB
emaj-182	86	5	that	that	SCONJ
emaj-182	86	6	:	:	PUNCT
emaj-182	86	7	h3	h3	NOUN
emaj-182	86	8	.	.	PUNCT
emaj-182	87	1	perceived	perceive	VERB
emaj-182	87	2	usefulness	usefulness	NOUN
emaj-182	87	3	is	be	AUX
emaj-182	87	4	positively	positively	ADV
emaj-182	87	5	related	relate	VERB
emaj-182	87	6	to	to	PART
emaj-182	87	7	trust	trust	VERB
emaj-182	87	8	in	in	ADP
emaj-182	87	9	the	the	DET
emaj-182	87	10	public	public	ADJ
emaj-182	87	11	sector	sector	NOUN
emaj-182	87	12	websites	website	NOUN
emaj-182	87	13	and	and	CCONJ
emaj-182	87	14	social	social	ADJ
emaj-182	87	15	media	medium	NOUN
emaj-182	87	16	.	.	PUNCT
emaj-182	88	1	volume	volume	NOUN
emaj-182	88	2	10	10	NUM
emaj-182	88	3	no	no	DET
emaj-182	88	4	1	1	NUM
emaj-182	88	5	(	(	PUNCT
emaj-182	88	6	2020	2020	NUM
emaj-182	88	7	)	)	PUNCT
emaj-182	88	8	|	|	ADV
emaj-182	88	9	issn	issn	VERB
emaj-182	88	10	2158	2158	NUM
emaj-182	88	11	-	-	SYM
emaj-182	88	12	8708	8708	NUM
emaj-182	88	13	(	(	PUNCT
emaj-182	88	14	online	online	NOUN
emaj-182	88	15	)	)	PUNCT
emaj-182	89	1	|	|	ADV
emaj-182	89	2	doi	doi	X
emaj-182	89	3	10.5195	10.5195	NUM
emaj-182	89	4	/	/	SYM
emaj-182	89	5	emaj.2020.182	emaj.2020.182	NOUN
emaj-182	89	6	|	|	NOUN
emaj-182	89	7	http://emaj.pitt.edu	http://emaj.pitt.edu	NOUN
emaj-182	89	8	antecedents	antecedent	NOUN
emaj-182	89	9	and	and	CCONJ
emaj-182	89	10	consequences	consequence	NOUN
emaj-182	89	11	of	of	ADP
emaj-182	89	12	trust	trust	NOUN
emaj-182	89	13	in	in	ADP
emaj-182	89	14	public	public	ADJ
emaj-182	89	15	sector	sector	NOUN
emaj-182	89	16	websites	website	NOUN
emaj-182	89	17	and	and	CCONJ
emaj-182	89	18	social	social	ADJ
emaj-182	89	19	media	medium	NOUN
emaj-182	89	20	page	page	NOUN
emaj-182	89	21	|24|	|24|	ADJ
emaj-182	89	22	emerging	emerge	VERB
emaj-182	89	23	markets	market	NOUN
emaj-182	89	24	journal	journal	NOUN
emaj-182	89	25	facilitating	facilitate	VERB
emaj-182	89	26	conditions	condition	NOUN
emaj-182	89	27	facilitating	facilitate	VERB
emaj-182	89	28	conditions	condition	NOUN
emaj-182	89	29	is	be	AUX
emaj-182	89	30	defined	define	VERB
emaj-182	89	31	as	as	ADP
emaj-182	89	32	a	a	DET
emaj-182	89	33	degree	degree	NOUN
emaj-182	89	34	of	of	ADP
emaj-182	89	35	belief	belief	NOUN
emaj-182	89	36	that	that	SCONJ
emaj-182	89	37	there	there	PRON
emaj-182	89	38	is	be	VERB
emaj-182	89	39	a	a	DET
emaj-182	89	40	sufficient	sufficient	ADJ
emaj-182	89	41	infrastructure	infrastructure	NOUN
emaj-182	89	42	to	to	PART
emaj-182	89	43	enable	enable	VERB
emaj-182	89	44	the	the	DET
emaj-182	89	45	use	use	NOUN
emaj-182	89	46	of	of	ADP
emaj-182	89	47	a	a	DET
emaj-182	89	48	system	system	NOUN
emaj-182	89	49	(	(	PUNCT
emaj-182	89	50	gupta	gupta	PROPN
emaj-182	89	51	,	,	PUNCT
emaj-182	89	52	singh	singh	PROPN
emaj-182	89	53	&	&	CCONJ
emaj-182	89	54	bhaskar	bhaskar	PROPN
emaj-182	89	55	,	,	PUNCT
emaj-182	89	56	2016	2016	NUM
emaj-182	89	57	)	)	PUNCT
emaj-182	89	58	.	.	PUNCT
emaj-182	90	1	it	it	PRON
emaj-182	90	2	is	be	AUX
emaj-182	90	3	also	also	ADV
emaj-182	90	4	related	relate	VERB
emaj-182	90	5	to	to	ADP
emaj-182	90	6	the	the	DET
emaj-182	90	7	perception	perception	NOUN
emaj-182	90	8	about	about	ADP
emaj-182	90	9	whether	whether	SCONJ
emaj-182	90	10	the	the	DET
emaj-182	90	11	technology	technology	NOUN
emaj-182	90	12	following	follow	VERB
emaj-182	90	13	own	own	ADJ
emaj-182	90	14	lifestyle	lifestyle	NOUN
emaj-182	90	15	or	or	CCONJ
emaj-182	90	16	not	not	PART
emaj-182	90	17	,	,	PUNCT
emaj-182	90	18	especially	especially	ADV
emaj-182	90	19	for	for	ADP
emaj-182	90	20	the	the	DET
emaj-182	90	21	web	web	NOUN
emaj-182	90	22	services	service	NOUN
emaj-182	90	23	(	(	PUNCT
emaj-182	90	24	alawadhi	alawadhi	PROPN
emaj-182	90	25	&	&	CCONJ
emaj-182	90	26	morris	morris	PROPN
emaj-182	90	27	,	,	PUNCT
emaj-182	90	28	2008	2008	NUM
emaj-182	90	29	)	)	PUNCT
emaj-182	90	30	.	.	PUNCT
emaj-182	91	1	if	if	SCONJ
emaj-182	91	2	users	user	NOUN
emaj-182	91	3	can	can	AUX
emaj-182	91	4	get	get	VERB
emaj-182	91	5	fast	fast	ADJ
emaj-182	91	6	support	support	NOUN
emaj-182	91	7	in	in	ADP
emaj-182	91	8	solving	solve	VERB
emaj-182	91	9	various	various	ADJ
emaj-182	91	10	system	system	NOUN
emaj-182	91	11	and	and	CCONJ
emaj-182	91	12	technical	technical	ADJ
emaj-182	91	13	problems	problem	NOUN
emaj-182	91	14	,	,	PUNCT
emaj-182	91	15	their	their	PRON
emaj-182	91	16	usage	usage	NOUN
emaj-182	91	17	and	and	CCONJ
emaj-182	91	18	trust	trust	NOUN
emaj-182	91	19	will	will	AUX
emaj-182	91	20	increase	increase	VERB
emaj-182	91	21	.	.	PUNCT
emaj-182	92	1	these	these	DET
emaj-182	92	2	conditions	condition	NOUN
emaj-182	92	3	remove	remove	VERB
emaj-182	92	4	the	the	DET
emaj-182	92	5	obstacles	obstacle	NOUN
emaj-182	92	6	in	in	ADP
emaj-182	92	7	the	the	DET
emaj-182	92	8	system	system	NOUN
emaj-182	92	9	,	,	PUNCT
emaj-182	92	10	make	make	VERB
emaj-182	92	11	it	it	PRON
emaj-182	92	12	easy	easy	ADJ
emaj-182	92	13	to	to	PART
emaj-182	92	14	use	use	VERB
emaj-182	92	15	and	and	CCONJ
emaj-182	92	16	increase	increase	VERB
emaj-182	92	17	the	the	DET
emaj-182	92	18	usage	usage	NOUN
emaj-182	92	19	(	(	PUNCT
emaj-182	92	20	venkatesh	venkatesh	PROPN
emaj-182	92	21	et	et	PROPN
emaj-182	92	22	al	al	PROPN
emaj-182	92	23	.	.	PROPN
emaj-182	92	24	,	,	PUNCT
emaj-182	92	25	2003	2003	NUM
emaj-182	92	26	)	)	PUNCT
emaj-182	92	27	.	.	PUNCT
emaj-182	93	1	furthermore	furthermore	ADV
emaj-182	93	2	,	,	PUNCT
emaj-182	93	3	if	if	SCONJ
emaj-182	93	4	users	user	NOUN
emaj-182	93	5	can	can	AUX
emaj-182	93	6	get	get	VERB
emaj-182	93	7	fast	fast	ADJ
emaj-182	93	8	support	support	NOUN
emaj-182	93	9	in	in	ADP
emaj-182	93	10	solving	solve	VERB
emaj-182	93	11	various	various	ADJ
emaj-182	93	12	system	system	NOUN
emaj-182	93	13	and	and	CCONJ
emaj-182	93	14	technical	technical	ADJ
emaj-182	93	15	problems	problem	NOUN
emaj-182	93	16	,	,	PUNCT
emaj-182	93	17	their	their	PRON
emaj-182	93	18	usage	usage	NOUN
emaj-182	93	19	and	and	CCONJ
emaj-182	93	20	trust	trust	NOUN
emaj-182	93	21	will	will	AUX
emaj-182	93	22	increase	increase	VERB
emaj-182	93	23	.	.	PUNCT
emaj-182	94	1	the	the	DET
emaj-182	94	2	reason	reason	NOUN
emaj-182	94	3	is	be	AUX
emaj-182	94	4	that	that	SCONJ
emaj-182	94	5	,	,	PUNCT
emaj-182	94	6	they	they	PRON
emaj-182	94	7	can	can	AUX
emaj-182	94	8	conceive	conceive	VERB
emaj-182	94	9	it	it	PRON
emaj-182	94	10	also	also	ADV
emaj-182	94	11	as	as	ADP
emaj-182	94	12	a	a	DET
emaj-182	94	13	foul	foul	ADJ
emaj-182	94	14	-	-	PUNCT
emaj-182	94	15	weather	weather	NOUN
emaj-182	94	16	friend	friend	NOUN
emaj-182	94	17	.	.	PUNCT
emaj-182	95	1	this	this	PRON
emaj-182	95	2	is	be	AUX
emaj-182	95	3	an	an	DET
emaj-182	95	4	important	important	ADJ
emaj-182	95	5	point	point	NOUN
emaj-182	95	6	to	to	PART
emaj-182	95	7	make	make	VERB
emaj-182	95	8	.	.	PUNCT
emaj-182	96	1	from	from	ADP
emaj-182	96	2	this	this	DET
emaj-182	96	3	point	point	NOUN
emaj-182	96	4	of	of	ADP
emaj-182	96	5	view	view	NOUN
emaj-182	96	6	,	,	PUNCT
emaj-182	96	7	facilitating	facilitate	VERB
emaj-182	96	8	conditions	condition	NOUN
emaj-182	96	9	improve	improve	VERB
emaj-182	96	10	adaption	adaption	NOUN
emaj-182	96	11	and	and	CCONJ
emaj-182	96	12	usage	usage	NOUN
emaj-182	96	13	of	of	ADP
emaj-182	96	14	the	the	DET
emaj-182	96	15	website	website	NOUN
emaj-182	96	16	as	as	ADV
emaj-182	96	17	well	well	ADV
emaj-182	96	18	as	as	ADP
emaj-182	96	19	social	social	ADJ
emaj-182	96	20	media	medium	NOUN
emaj-182	96	21	(	(	PUNCT
emaj-182	96	22	alawadhi	alawadhi	PROPN
emaj-182	96	23	&	&	CCONJ
emaj-182	96	24	morris	morris	PROPN
emaj-182	96	25	,	,	PUNCT
emaj-182	96	26	2008	2008	NUM
emaj-182	96	27	)	)	PUNCT
emaj-182	96	28	.	.	PUNCT
emaj-182	97	1	additionally	additionally	ADV
emaj-182	97	2	,	,	PUNCT
emaj-182	97	3	because	because	SCONJ
emaj-182	97	4	facilitating	facilitate	VERB
emaj-182	97	5	conditions	condition	NOUN
emaj-182	97	6	offer	offer	VERB
emaj-182	97	7	better	well	ADJ
emaj-182	97	8	experiences	experience	NOUN
emaj-182	97	9	on	on	ADP
emaj-182	97	10	the	the	DET
emaj-182	97	11	system	system	NOUN
emaj-182	97	12	and	and	CCONJ
emaj-182	97	13	reduce	reduce	VERB
emaj-182	97	14	the	the	DET
emaj-182	97	15	risks	risk	NOUN
emaj-182	97	16	,	,	PUNCT
emaj-182	97	17	it	it	PRON
emaj-182	97	18	develops	develop	VERB
emaj-182	97	19	trust	trust	NOUN
emaj-182	97	20	(	(	PUNCT
emaj-182	97	21	ratnasingam	ratnasingam	NOUN
emaj-182	97	22	,	,	PUNCT
emaj-182	97	23	2004	2004	NUM
emaj-182	97	24	)	)	PUNCT
emaj-182	97	25	.	.	PUNCT
emaj-182	98	1	as	as	ADP
emaj-182	98	2	a	a	DET
emaj-182	98	3	consequence	consequence	NOUN
emaj-182	98	4	,	,	PUNCT
emaj-182	98	5	it	it	PRON
emaj-182	98	6	can	can	AUX
emaj-182	98	7	deduce	deduce	VERB
emaj-182	98	8	that	that	SCONJ
emaj-182	98	9	facilitating	facilitate	VERB
emaj-182	98	10	conditions	condition	NOUN
emaj-182	98	11	are	be	AUX
emaj-182	98	12	the	the	DET
emaj-182	98	13	motivators	motivator	NOUN
emaj-182	98	14	of	of	ADP
emaj-182	98	15	trust	trust	NOUN
emaj-182	98	16	in	in	ADP
emaj-182	98	17	online	online	ADJ
emaj-182	98	18	media	medium	NOUN
emaj-182	98	19	.	.	PUNCT
emaj-182	99	1	hence	hence	ADV
emaj-182	99	2	,	,	PUNCT
emaj-182	99	3	we	we	PRON
emaj-182	99	4	hypothesized	hypothesize	VERB
emaj-182	99	5	that	that	SCONJ
emaj-182	99	6	:	:	PUNCT
emaj-182	99	7	h4	h4	NOUN
emaj-182	99	8	.	.	PUNCT
emaj-182	100	1	facilitating	facilitate	VERB
emaj-182	100	2	conditions	condition	NOUN
emaj-182	100	3	is	be	AUX
emaj-182	100	4	positively	positively	ADV
emaj-182	100	5	related	relate	VERB
emaj-182	100	6	to	to	PART
emaj-182	100	7	trust	trust	VERB
emaj-182	100	8	in	in	ADP
emaj-182	100	9	the	the	DET
emaj-182	100	10	public	public	ADJ
emaj-182	100	11	sector	sector	NOUN
emaj-182	100	12	websites	website	NOUN
emaj-182	100	13	and	and	CCONJ
emaj-182	100	14	social	social	ADJ
emaj-182	100	15	media	medium	NOUN
emaj-182	100	16	.	.	PUNCT
emaj-182	101	1	privacy	privacy	NOUN
emaj-182	101	2	factors	factor	NOUN
emaj-182	101	3	privacy	privacy	NOUN
emaj-182	101	4	is	be	AUX
emaj-182	101	5	about	about	ADP
emaj-182	101	6	that	that	DET
emaj-182	101	7	person	person	NOUN
emaj-182	101	8	being	be	AUX
emaj-182	101	9	able	able	ADJ
emaj-182	101	10	to	to	PART
emaj-182	101	11	control	control	VERB
emaj-182	101	12	and	and	CCONJ
emaj-182	101	13	know	know	VERB
emaj-182	101	14	how	how	SCONJ
emaj-182	101	15	their	their	PRON
emaj-182	101	16	personal	personal	ADJ
emaj-182	101	17	information	information	NOUN
emaj-182	101	18	is	be	AUX
emaj-182	101	19	shared	share	VERB
emaj-182	101	20	with	with	ADP
emaj-182	101	21	whom	whom	PRON
emaj-182	101	22	and	and	CCONJ
emaj-182	101	23	what	what	PRON
emaj-182	101	24	(	(	PUNCT
emaj-182	101	25	al	al	PROPN
emaj-182	101	26	-	-	PUNCT
emaj-182	101	27	jamal	jamal	PROPN
emaj-182	101	28	&	&	CCONJ
emaj-182	101	29	abu	abu	PROPN
emaj-182	101	30	-	-	PUNCT
emaj-182	101	31	shanab	shanab	PROPN
emaj-182	101	32	,	,	PUNCT
emaj-182	101	33	2015	2015	NUM
emaj-182	101	34	)	)	PUNCT
emaj-182	101	35	.	.	PUNCT
emaj-182	102	1	in	in	ADP
emaj-182	102	2	this	this	DET
emaj-182	102	3	respect	respect	NOUN
emaj-182	102	4	,	,	PUNCT
emaj-182	102	5	privacy	privacy	NOUN
emaj-182	102	6	is	be	AUX
emaj-182	102	7	a	a	DET
emaj-182	102	8	concern	concern	NOUN
emaj-182	102	9	for	for	ADP
emaj-182	102	10	all	all	DET
emaj-182	102	11	people	people	NOUN
emaj-182	102	12	.	.	PUNCT
emaj-182	103	1	with	with	ADP
emaj-182	103	2	the	the	DET
emaj-182	103	3	internet	internet	NOUN
emaj-182	103	4	taking	take	VERB
emaj-182	103	5	its	its	PRON
emaj-182	103	6	place	place	NOUN
emaj-182	103	7	in	in	ADP
emaj-182	103	8	everyday	everyday	ADJ
emaj-182	103	9	life	life	NOUN
emaj-182	103	10	,	,	PUNCT
emaj-182	103	11	people	people	NOUN
emaj-182	103	12	began	begin	VERB
emaj-182	103	13	to	to	PART
emaj-182	103	14	have	have	VERB
emaj-182	103	15	a	a	DET
emaj-182	103	16	particular	particular	ADJ
emaj-182	103	17	concern	concern	NOUN
emaj-182	103	18	about	about	ADP
emaj-182	103	19	online	online	ADJ
emaj-182	103	20	privacy	privacy	NOUN
emaj-182	103	21	when	when	SCONJ
emaj-182	103	22	they	they	PRON
emaj-182	103	23	realized	realize	VERB
emaj-182	103	24	that	that	SCONJ
emaj-182	103	25	their	their	PRON
emaj-182	103	26	personal	personal	ADJ
emaj-182	103	27	information	information	NOUN
emaj-182	103	28	could	could	AUX
emaj-182	103	29	be	be	AUX
emaj-182	103	30	collected	collect	VERB
emaj-182	103	31	outside	outside	ADP
emaj-182	103	32	their	their	PRON
emaj-182	103	33	control	control	NOUN
emaj-182	103	34	(	(	PUNCT
emaj-182	103	35	dhillon	dhillon	PROPN
emaj-182	103	36	,	,	PUNCT
emaj-182	103	37	oliveira	oliveira	PROPN
emaj-182	103	38	&	&	CCONJ
emaj-182	103	39	syed	syed	PROPN
emaj-182	103	40	,	,	PUNCT
emaj-182	103	41	2018	2018	NUM
emaj-182	103	42	)	)	PUNCT
emaj-182	103	43	.	.	PUNCT
emaj-182	104	1	therefore	therefore	ADV
emaj-182	104	2	,	,	PUNCT
emaj-182	104	3	the	the	DET
emaj-182	104	4	security	security	NOUN
emaj-182	104	5	and	and	CCONJ
emaj-182	104	6	privacy	privacy	NOUN
emaj-182	104	7	provided	provide	VERB
emaj-182	104	8	by	by	ADP
emaj-182	104	9	that	that	DET
emaj-182	104	10	website	website	NOUN
emaj-182	104	11	or	or	CCONJ
emaj-182	104	12	an	an	DET
emaj-182	104	13	online	online	ADJ
emaj-182	104	14	application	application	NOUN
emaj-182	104	15	play	play	VERB
emaj-182	104	16	an	an	DET
emaj-182	104	17	important	important	ADJ
emaj-182	104	18	role	role	NOUN
emaj-182	104	19	for	for	SCONJ
emaj-182	104	20	people	people	NOUN
emaj-182	104	21	to	to	PART
emaj-182	104	22	use	use	VERB
emaj-182	104	23	and	and	CCONJ
emaj-182	104	24	trust	trust	VERB
emaj-182	104	25	a	a	DET
emaj-182	104	26	website	website	NOUN
emaj-182	104	27	(	(	PUNCT
emaj-182	104	28	ayyash	ayyash	PROPN
emaj-182	104	29	,	,	PUNCT
emaj-182	104	30	ahmad	ahmad	PROPN
emaj-182	104	31	&	&	CCONJ
emaj-182	104	32	singh	singh	PROPN
emaj-182	104	33	,	,	PUNCT
emaj-182	104	34	2013	2013	NUM
emaj-182	104	35	)	)	PUNCT
emaj-182	104	36	.	.	PUNCT
emaj-182	105	1	the	the	DET
emaj-182	105	2	reason	reason	NOUN
emaj-182	105	3	is	be	AUX
emaj-182	105	4	that	that	SCONJ
emaj-182	105	5	,	,	PUNCT
emaj-182	105	6	it	it	PRON
emaj-182	105	7	is	be	AUX
emaj-182	105	8	important	important	ADJ
emaj-182	105	9	whether	whether	SCONJ
emaj-182	105	10	people	people	NOUN
emaj-182	105	11	's	's	PART
emaj-182	105	12	expectations	expectation	NOUN
emaj-182	105	13	about	about	ADP
emaj-182	105	14	privacy	privacy	NOUN
emaj-182	105	15	are	be	AUX
emaj-182	105	16	met	meet	VERB
emaj-182	105	17	or	or	CCONJ
emaj-182	105	18	not	not	PART
emaj-182	105	19	(	(	PUNCT
emaj-182	105	20	martin	martin	PROPN
emaj-182	105	21	,	,	PUNCT
emaj-182	105	22	2018	2018	NUM
emaj-182	105	23	)	)	PUNCT
emaj-182	105	24	.	.	PUNCT
emaj-182	106	1	the	the	DET
emaj-182	106	2	security	security	NOUN
emaj-182	106	3	of	of	ADP
emaj-182	106	4	personal	personal	ADJ
emaj-182	106	5	data	datum	NOUN
emaj-182	106	6	and	and	CCONJ
emaj-182	106	7	privacy	privacy	NOUN
emaj-182	106	8	of	of	ADP
emaj-182	106	9	citizens	citizen	NOUN
emaj-182	106	10	are	be	AUX
emaj-182	106	11	also	also	ADV
emaj-182	106	12	ethical	ethical	ADJ
emaj-182	106	13	issues	issue	NOUN
emaj-182	106	14	for	for	ADP
emaj-182	106	15	the	the	DET
emaj-182	106	16	government	government	NOUN
emaj-182	106	17	(	(	PUNCT
emaj-182	106	18	gajendra	gajendra	PROPN
emaj-182	106	19	,	,	PUNCT
emaj-182	106	20	xi	xi	PROPN
emaj-182	106	21	&	&	CCONJ
emaj-182	106	22	wang	wang	PROPN
emaj-182	106	23	,	,	PUNCT
emaj-182	106	24	2012	2012	NUM
emaj-182	106	25	)	)	PUNCT
emaj-182	106	26	.	.	PUNCT
emaj-182	107	1	the	the	DET
emaj-182	107	2	government	government	NOUN
emaj-182	107	3	must	must	AUX
emaj-182	107	4	ensure	ensure	VERB
emaj-182	107	5	usage	usage	NOUN
emaj-182	107	6	and	and	CCONJ
emaj-182	107	7	trust	trust	NOUN
emaj-182	107	8	(	(	PUNCT
emaj-182	107	9	colesca	colesca	PROPN
emaj-182	107	10	,	,	PUNCT
emaj-182	107	11	2009	2009	NUM
emaj-182	107	12	;	;	PUNCT
emaj-182	107	13	abu	abu	PROPN
emaj-182	107	14	-	-	PUNCT
emaj-182	107	15	shanab	shanab	PROPN
emaj-182	107	16	,	,	PUNCT
emaj-182	107	17	2014	2014	NUM
emaj-182	107	18	;	;	PUNCT
emaj-182	107	19	al	al	PROPN
emaj-182	107	20	-	-	PUNCT
emaj-182	107	21	jamal	jamal	PROPN
emaj-182	107	22	&	&	CCONJ
emaj-182	107	23	abu	abu	PROPN
emaj-182	107	24	-	-	PUNCT
emaj-182	107	25	shanab	shanab	PROPN
emaj-182	107	26	,	,	PUNCT
emaj-182	107	27	2015	2015	NUM
emaj-182	107	28	)	)	PUNCT
emaj-182	107	29	.	.	PUNCT
emaj-182	108	1	hence	hence	ADV
emaj-182	108	2	,	,	PUNCT
emaj-182	108	3	we	we	PRON
emaj-182	108	4	hypothesized	hypothesize	VERB
emaj-182	108	5	that	that	SCONJ
emaj-182	108	6	:	:	PUNCT
emaj-182	108	7	h5	h5	PROPN
emaj-182	108	8	.	.	PUNCT
emaj-182	109	1	privacy	privacy	NOUN
emaj-182	109	2	factors	factor	NOUN
emaj-182	109	3	are	be	AUX
emaj-182	109	4	positively	positively	ADV
emaj-182	109	5	related	relate	VERB
emaj-182	109	6	to	to	PART
emaj-182	109	7	trust	trust	VERB
emaj-182	109	8	in	in	ADP
emaj-182	109	9	the	the	DET
emaj-182	109	10	public	public	ADJ
emaj-182	109	11	sector	sector	NOUN
emaj-182	109	12	websites	website	NOUN
emaj-182	109	13	and	and	CCONJ
emaj-182	109	14	social	social	ADJ
emaj-182	109	15	media	medium	NOUN
emaj-182	109	16	.	.	PUNCT
emaj-182	110	1	perceived	perceive	VERB
emaj-182	110	2	risk	risk	NOUN
emaj-182	110	3	perceived	perceive	VERB
emaj-182	110	4	risk	risk	NOUN
emaj-182	110	5	is	be	AUX
emaj-182	110	6	related	relate	VERB
emaj-182	110	7	to	to	ADP
emaj-182	110	8	uncertainty	uncertainty	NOUN
emaj-182	110	9	resulting	result	VERB
emaj-182	110	10	from	from	ADP
emaj-182	110	11	potential	potential	ADJ
emaj-182	110	12	adverse	adverse	ADJ
emaj-182	110	13	outcomes	outcome	NOUN
emaj-182	110	14	(	(	PUNCT
emaj-182	110	15	featherman	featherman	NOUN
emaj-182	110	16	&	&	CCONJ
emaj-182	110	17	pavlou	pavlou	PROPN
emaj-182	110	18	,	,	PUNCT
emaj-182	110	19	2003	2003	NUM
emaj-182	110	20	)	)	PUNCT
emaj-182	110	21	.	.	PUNCT
emaj-182	111	1	the	the	DET
emaj-182	111	2	online	online	PROPN
emaj-182	111	3	environment	environment	NOUN
emaj-182	111	4	contains	contain	VERB
emaj-182	111	5	within	within	ADP
emaj-182	111	6	itself	itself	PRON
emaj-182	111	7	a	a	DET
emaj-182	111	8	huge	huge	ADJ
emaj-182	111	9	uncertainty	uncertainty	NOUN
emaj-182	111	10	.	.	PUNCT
emaj-182	112	1	namely	namely	ADV
emaj-182	112	2	,	,	PUNCT
emaj-182	112	3	it	it	PRON
emaj-182	112	4	is	be	AUX
emaj-182	112	5	normal	normal	ADJ
emaj-182	112	6	for	for	SCONJ
emaj-182	112	7	online	online	ADJ
emaj-182	112	8	environments	environment	NOUN
emaj-182	112	9	to	to	PART
emaj-182	112	10	have	have	VERB
emaj-182	112	11	a	a	DET
emaj-182	112	12	high	high	ADJ
emaj-182	112	13	risk	risk	NOUN
emaj-182	112	14	(	(	PUNCT
emaj-182	112	15	ranaweera	ranaweera	NOUN
emaj-182	112	16	,	,	PUNCT
emaj-182	112	17	2016	2016	NUM
emaj-182	112	18	)	)	PUNCT
emaj-182	112	19	.	.	PUNCT
emaj-182	113	1	the	the	DET
emaj-182	113	2	following	follow	VERB
emaj-182	113	3	are	be	AUX
emaj-182	113	4	the	the	DET
emaj-182	113	5	risks	risk	NOUN
emaj-182	113	6	users	user	NOUN
emaj-182	113	7	may	may	AUX
emaj-182	113	8	face	face	VERB
emaj-182	113	9	when	when	SCONJ
emaj-182	113	10	using	use	VERB
emaj-182	113	11	an	an	DET
emaj-182	113	12	eservice	eservice	NOUN
emaj-182	113	13	or	or	CCONJ
emaj-182	113	14	e	e	NOUN
emaj-182	113	15	-	-	NOUN
emaj-182	113	16	application	application	NOUN
emaj-182	113	17	:	:	PUNCT
emaj-182	113	18	performance	performance	NOUN
emaj-182	113	19	,	,	PUNCT
emaj-182	113	20	financial	financial	ADJ
emaj-182	113	21	,	,	PUNCT
emaj-182	113	22	time	time	NOUN
emaj-182	113	23	,	,	PUNCT
emaj-182	113	24	psychological	psychological	ADJ
emaj-182	113	25	,	,	PUNCT
emaj-182	113	26	social	social	ADJ
emaj-182	113	27	,	,	PUNCT
emaj-182	113	28	privacy	privacy	NOUN
emaj-182	113	29	and	and	CCONJ
emaj-182	113	30	overall	overall	ADJ
emaj-182	113	31	risks	risk	NOUN
emaj-182	113	32	(	(	PUNCT
emaj-182	113	33	featherman	featherman	NOUN
emaj-182	113	34	&	&	CCONJ
emaj-182	113	35	pavlou	pavlou	PROPN
emaj-182	113	36	,	,	PUNCT
emaj-182	113	37	2003	2003	NUM
emaj-182	113	38	)	)	PUNCT
emaj-182	113	39	.	.	PUNCT
emaj-182	114	1	with	with	ADP
emaj-182	114	2	respect	respect	NOUN
emaj-182	114	3	to	to	ADP
emaj-182	114	4	these	these	DET
emaj-182	114	5	risks	risk	NOUN
emaj-182	114	6	,	,	PUNCT
emaj-182	114	7	it	it	PRON
emaj-182	114	8	is	be	AUX
emaj-182	114	9	quite	quite	ADV
emaj-182	114	10	obvious	obvious	ADJ
emaj-182	114	11	that	that	SCONJ
emaj-182	114	12	risk	risk	NOUN
emaj-182	114	13	is	be	AUX
emaj-182	114	14	closely	closely	ADV
emaj-182	114	15	associated	associate	VERB
emaj-182	114	16	with	with	ADP
emaj-182	114	17	trust	trust	NOUN
emaj-182	114	18	(	(	PUNCT
emaj-182	114	19	liu	liu	PROPN
emaj-182	114	20	&	&	CCONJ
emaj-182	114	21	zhou	zhou	PROPN
emaj-182	114	22	,	,	PUNCT
emaj-182	114	23	2010	2010	NUM
emaj-182	114	24	)	)	PUNCT
emaj-182	114	25	.	.	PUNCT
emaj-182	115	1	people	people	NOUN
emaj-182	115	2	stay	stay	VERB
emaj-182	115	3	away	away	ADV
emaj-182	115	4	from	from	ADP
emaj-182	115	5	what	what	PRON
emaj-182	115	6	they	they	PRON
emaj-182	115	7	think	think	VERB
emaj-182	115	8	is	be	AUX
emaj-182	115	9	highly	highly	ADV
emaj-182	115	10	risky	risky	ADJ
emaj-182	115	11	.	.	PUNCT
emaj-182	116	1	since	since	SCONJ
emaj-182	116	2	people	people	NOUN
emaj-182	116	3	are	be	AUX
emaj-182	116	4	not	not	PART
emaj-182	116	5	prone	prone	ADJ
emaj-182	116	6	to	to	ADP
emaj-182	116	7	risktaking	risktake	VERB
emaj-182	116	8	,	,	PUNCT
emaj-182	116	9	the	the	DET
emaj-182	116	10	desire	desire	NOUN
emaj-182	116	11	to	to	PART
emaj-182	116	12	use	use	VERB
emaj-182	116	13	online	online	ADJ
emaj-182	116	14	services	service	NOUN
emaj-182	116	15	such	such	ADJ
emaj-182	116	16	as	as	ADP
emaj-182	116	17	social	social	ADJ
emaj-182	116	18	media	medium	NOUN
emaj-182	116	19	decreases	decrease	NOUN
emaj-182	116	20	as	as	ADV
emaj-182	116	21	long	long	ADV
emaj-182	116	22	as	as	SCONJ
emaj-182	116	23	the	the	DET
emaj-182	116	24	perceived	perceive	VERB
emaj-182	116	25	risk	risk	NOUN
emaj-182	116	26	increases	increase	NOUN
emaj-182	116	27	(	(	PUNCT
emaj-182	116	28	warkentin	warkentin	X
emaj-182	116	29	et	et	PROPN
emaj-182	116	30	al	al	PROPN
emaj-182	116	31	.	.	PROPN
emaj-182	116	32	,	,	PUNCT
emaj-182	116	33	2002	2002	NUM
emaj-182	116	34	)	)	PUNCT
emaj-182	116	35	.	.	PUNCT
emaj-182	117	1	hence	hence	ADV
emaj-182	117	2	,	,	PUNCT
emaj-182	117	3	we	we	PRON
emaj-182	117	4	hypothesized	hypothesize	VERB
emaj-182	117	5	that	that	SCONJ
emaj-182	117	6	:	:	PUNCT
emaj-182	117	7	h6	h6	PROPN
emaj-182	117	8	.	.	PUNCT
emaj-182	118	1	perceived	perceive	VERB
emaj-182	118	2	risk	risk	NOUN
emaj-182	118	3	is	be	AUX
emaj-182	118	4	negatively	negatively	ADV
emaj-182	118	5	related	relate	VERB
emaj-182	118	6	to	to	PART
emaj-182	118	7	trust	trust	VERB
emaj-182	118	8	in	in	ADP
emaj-182	118	9	the	the	DET
emaj-182	118	10	public	public	ADJ
emaj-182	118	11	sector	sector	NOUN
emaj-182	118	12	websites	website	NOUN
emaj-182	118	13	and	and	CCONJ
emaj-182	118	14	social	social	ADJ
emaj-182	118	15	media	medium	NOUN
emaj-182	118	16	.	.	PUNCT
emaj-182	119	1	trust	trust	NOUN
emaj-182	119	2	in	in	ADP
emaj-182	119	3	public	public	ADJ
emaj-182	119	4	sector	sector	NOUN
emaj-182	119	5	websites	website	NOUN
emaj-182	119	6	and	and	CCONJ
emaj-182	119	7	social	social	ADJ
emaj-182	119	8	media	medium	NOUN
emaj-182	119	9	and	and	CCONJ
emaj-182	119	10	trust	trust	NOUN
emaj-182	119	11	in	in	ADP
emaj-182	119	12	the	the	DET
emaj-182	119	13	public	public	ADJ
emaj-182	119	14	sector	sector	NOUN
emaj-182	119	15	thanks	thank	NOUN
emaj-182	119	16	to	to	ADP
emaj-182	119	17	online	online	ADJ
emaj-182	119	18	media	medium	NOUN
emaj-182	119	19	,	,	PUNCT
emaj-182	119	20	increased	increase	VERB
emaj-182	119	21	transparency	transparency	NOUN
emaj-182	119	22	and	and	CCONJ
emaj-182	119	23	efficiency	efficiency	NOUN
emaj-182	119	24	that	that	PRON
emaj-182	119	25	can	can	AUX
emaj-182	119	26	increase	increase	VERB
emaj-182	119	27	trust	trust	NOUN
emaj-182	119	28	by	by	ADP
emaj-182	119	29	positively	positively	ADV
emaj-182	119	30	affecting	affect	VERB
emaj-182	119	31	the	the	DET
emaj-182	119	32	government	government	NOUN
emaj-182	119	33	's	's	PART
emaj-182	119	34	image	image	NOUN
emaj-182	119	35	(	(	PUNCT
emaj-182	119	36	tolbert	tolbert	PROPN
emaj-182	119	37	&	&	CCONJ
emaj-182	119	38	mossberger	mossberger	PROPN
emaj-182	119	39	,	,	PUNCT
emaj-182	119	40	2006	2006	NUM
emaj-182	119	41	)	)	PUNCT
emaj-182	119	42	.	.	PUNCT
emaj-182	120	1	factors	factor	NOUN
emaj-182	120	2	leading	lead	VERB
emaj-182	120	3	to	to	ADP
emaj-182	120	4	trust	trust	NOUN
emaj-182	120	5	are	be	AUX
emaj-182	120	6	:	:	PUNCT
emaj-182	120	7	ability	ability	NOUN
emaj-182	120	8	(	(	PUNCT
emaj-182	120	9	skills	skill	NOUN
emaj-182	120	10	and	and	CCONJ
emaj-182	120	11	competencies	competency	NOUN
emaj-182	120	12	in	in	ADP
emaj-182	120	13	a	a	DET
emaj-182	120	14	specific	specific	ADJ
emaj-182	120	15	area	area	NOUN
emaj-182	120	16	)	)	PUNCT
emaj-182	120	17	,	,	PUNCT
emaj-182	120	18	benevolence	benevolence	NOUN
emaj-182	120	19	(	(	PUNCT
emaj-182	120	20	believing	believe	VERB
emaj-182	120	21	that	that	SCONJ
emaj-182	120	22	the	the	DET
emaj-182	120	23	trustee	trustee	NOUN
emaj-182	120	24	is	be	AUX
emaj-182	120	25	not	not	PART
emaj-182	120	26	selfish	selfish	ADJ
emaj-182	120	27	and	and	CCONJ
emaj-182	120	28	take	take	VERB
emaj-182	120	29	into	into	ADP
emaj-182	120	30	account	account	NOUN
emaj-182	120	31	the	the	DET
emaj-182	120	32	interests	interest	NOUN
emaj-182	120	33	of	of	ADP
emaj-182	120	34	others	other	NOUN
emaj-182	120	35	)	)	PUNCT
emaj-182	120	36	,	,	PUNCT
emaj-182	120	37	and	and	CCONJ
emaj-182	120	38	integrity	integrity	NOUN
emaj-182	120	39	(	(	PUNCT
emaj-182	120	40	a	a	DET
emaj-182	120	41	perception	perception	NOUN
emaj-182	120	42	that	that	SCONJ
emaj-182	120	43	trustee	trustee	NOUN
emaj-182	120	44	sticks	stick	NOUN
emaj-182	120	45	to	to	PART
emaj-182	120	46	generally	generally	ADV
emaj-182	120	47	accepted	accept	VERB
emaj-182	120	48	principles	principle	NOUN
emaj-182	120	49	)	)	PUNCT
emaj-182	120	50	(	(	PUNCT
emaj-182	120	51	mayer	mayer	PROPN
emaj-182	120	52	et	et	PROPN
emaj-182	120	53	al	al	PROPN
emaj-182	120	54	.	.	PROPN
emaj-182	120	55	,	,	PUNCT
emaj-182	120	56	1995	1995	NUM
emaj-182	120	57	)	)	PUNCT
emaj-182	120	58	.	.	PUNCT
emaj-182	121	1	when	when	SCONJ
emaj-182	121	2	considered	consider	VERB
emaj-182	121	3	from	from	ADP
emaj-182	121	4	this	this	DET
emaj-182	121	5	point	point	NOUN
emaj-182	121	6	of	of	ADP
emaj-182	121	7	view	view	NOUN
emaj-182	121	8	,	,	PUNCT
emaj-182	121	9	citizens	citizen	NOUN
emaj-182	121	10	can	can	AUX
emaj-182	121	11	trust	trust	VERB
emaj-182	121	12	in	in	ADP
emaj-182	121	13	government	government	NOUN
emaj-182	121	14	and	and	CCONJ
emaj-182	121	15	public	public	ADJ
emaj-182	121	16	sector	sector	NOUN
emaj-182	121	17	,	,	PUNCT
emaj-182	121	18	if	if	SCONJ
emaj-182	121	19	it	it	PRON
emaj-182	121	20	is	be	AUX
emaj-182	121	21	equipped	equip	VERB
emaj-182	121	22	with	with	ADP
emaj-182	121	23	abilities	ability	NOUN
emaj-182	121	24	in	in	ADP
emaj-182	121	25	the	the	DET
emaj-182	121	26	expected	expect	VERB
emaj-182	121	27	areas	area	NOUN
emaj-182	121	28	,	,	PUNCT
emaj-182	121	29	act	act	VERB
emaj-182	121	30	according	accord	VERB
emaj-182	121	31	to	to	ADP
emaj-182	121	32	the	the	DET
emaj-182	121	33	interests	interest	NOUN
emaj-182	121	34	of	of	ADP
emaj-182	121	35	citizens	citizen	NOUN
emaj-182	121	36	and	and	CCONJ
emaj-182	121	37	have	have	VERB
emaj-182	121	38	integrity	integrity	NOUN
emaj-182	121	39	and	and	CCONJ
emaj-182	121	40	honesty	honesty	NOUN
emaj-182	121	41	.	.	PUNCT
emaj-182	122	1	citizens	citizen	NOUN
emaj-182	122	2	trust	trust	VERB
emaj-182	122	3	in	in	ADP
emaj-182	122	4	the	the	DET
emaj-182	122	5	online	online	ADJ
emaj-182	122	6	services	service	NOUN
emaj-182	122	7	of	of	ADP
emaj-182	122	8	the	the	DET
emaj-182	122	9	public	public	ADJ
emaj-182	122	10	sector	sector	NOUN
emaj-182	122	11	when	when	SCONJ
emaj-182	122	12	they	they	PRON
emaj-182	122	13	perceive	perceive	VERB
emaj-182	122	14	it	it	PRON
emaj-182	122	15	as	as	ADP
emaj-182	122	16	beneficial	beneficial	ADJ
emaj-182	122	17	,	,	PUNCT
emaj-182	122	18	quality	quality	NOUN
emaj-182	122	19	,	,	PUNCT
emaj-182	122	20	confidential	confidential	ADJ
emaj-182	122	21	and	and	CCONJ
emaj-182	122	22	nonhazardous	nonhazardous	ADJ
emaj-182	122	23	(	(	PUNCT
emaj-182	122	24	colesca	colesca	NOUN
emaj-182	122	25	,	,	PUNCT
emaj-182	122	26	2009	2009	NUM
emaj-182	122	27	)	)	PUNCT
emaj-182	122	28	.	.	PUNCT
emaj-182	123	1	they	they	PRON
emaj-182	123	2	meet	meet	VERB
emaj-182	123	3	the	the	DET
emaj-182	123	4	three	three	NUM
emaj-182	123	5	factors	factor	NOUN
emaj-182	123	6	mentioned	mention	VERB
emaj-182	123	7	above	above	ADV
emaj-182	123	8	.	.	PUNCT
emaj-182	124	1	in	in	ADP
emaj-182	124	2	terms	term	NOUN
emaj-182	124	3	of	of	ADP
emaj-182	124	4	psychological	psychological	ADJ
emaj-182	124	5	distance	distance	NOUN
emaj-182	124	6	,	,	PUNCT
emaj-182	124	7	especially	especially	ADV
emaj-182	124	8	the	the	DET
emaj-182	124	9	government	government	NOUN
emaj-182	124	10	's	's	PART
emaj-182	124	11	use	use	NOUN
emaj-182	124	12	of	of	ADP
emaj-182	124	13	social	social	ADJ
emaj-182	124	14	media	medium	NOUN
emaj-182	124	15	increases	increase	VERB
emaj-182	124	16	citizens	citizen	NOUN
emaj-182	124	17	'	'	PART
emaj-182	124	18	positive	positive	ADJ
emaj-182	124	19	feelings	feeling	NOUN
emaj-182	124	20	and	and	CCONJ
emaj-182	124	21	thoughts	thought	NOUN
emaj-182	124	22	about	about	ADP
emaj-182	124	23	the	the	DET
emaj-182	124	24	government	government	NOUN
emaj-182	124	25	(	(	PUNCT
emaj-182	124	26	porumbescu	porumbescu	NOUN
emaj-182	124	27	,	,	PUNCT
emaj-182	124	28	2016	2016	NUM
emaj-182	124	29	)	)	PUNCT
emaj-182	124	30	.	.	PUNCT
emaj-182	125	1	additionally	additionally	ADV
emaj-182	125	2	,	,	PUNCT
emaj-182	125	3	considering	consider	VERB
emaj-182	125	4	that	that	SCONJ
emaj-182	125	5	the	the	DET
emaj-182	125	6	government	government	NOUN
emaj-182	125	7	websites	website	NOUN
emaj-182	125	8	,	,	PUNCT
emaj-182	125	9	social	social	ADJ
emaj-182	125	10	media	medium	NOUN
emaj-182	125	11	accounts	account	NOUN
emaj-182	125	12	,	,	PUNCT
emaj-182	125	13	and	and	CCONJ
emaj-182	125	14	e	e	NOUN
emaj-182	125	15	-	-	NOUN
emaj-182	125	16	government	government	NOUN
emaj-182	125	17	are	be	AUX
emaj-182	125	18	the	the	DET
emaj-182	125	19	digital	digital	ADJ
emaj-182	125	20	faces	face	NOUN
emaj-182	125	21	of	of	ADP
emaj-182	125	22	the	the	DET
emaj-182	125	23	government	government	NOUN
emaj-182	125	24	,	,	PUNCT
emaj-182	125	25	it	it	PRON
emaj-182	125	26	can	can	AUX
emaj-182	125	27	be	be	AUX
emaj-182	125	28	said	say	VERB
emaj-182	125	29	that	that	SCONJ
emaj-182	125	30	trust	trust	NOUN
emaj-182	125	31	in	in	ADP
emaj-182	125	32	them	they	PRON
emaj-182	125	33	enhance	enhance	VERB
emaj-182	125	34	trust	trust	NOUN
emaj-182	125	35	in	in	ADP
emaj-182	125	36	the	the	DET
emaj-182	125	37	government	government	NOUN
emaj-182	125	38	.	.	PUNCT
emaj-182	126	1	the	the	DET
emaj-182	126	2	reason	reason	NOUN
emaj-182	126	3	is	be	AUX
emaj-182	126	4	that	that	SCONJ
emaj-182	126	5	,	,	PUNCT
emaj-182	126	6	getting	get	VERB
emaj-182	126	7	easy	easy	ADJ
emaj-182	126	8	access	access	NOUN
emaj-182	126	9	to	to	ADP
emaj-182	126	10	the	the	DET
emaj-182	126	11	government	government	NOUN
emaj-182	126	12	by	by	ADP
emaj-182	126	13	means	mean	NOUN
emaj-182	126	14	of	of	ADP
emaj-182	126	15	the	the	DET
emaj-182	126	16	online	online	ADJ
emaj-182	126	17	access	access	NOUN
emaj-182	126	18	provided	provide	VERB
emaj-182	126	19	by	by	ADP
emaj-182	126	20	the	the	DET
emaj-182	126	21	e	e	NOUN
emaj-182	126	22	-	-	NOUN
emaj-182	126	23	government	government	NOUN
emaj-182	126	24	,	,	PUNCT
emaj-182	126	25	websites	website	NOUN
emaj-182	126	26	and	and	CCONJ
emaj-182	126	27	social	social	ADJ
emaj-182	126	28	media	medium	NOUN
emaj-182	126	29	can	can	AUX
emaj-182	126	30	be	be	AUX
emaj-182	126	31	seen	see	VERB
emaj-182	126	32	as	as	ADP
emaj-182	126	33	a	a	DET
emaj-182	126	34	reason	reason	NOUN
emaj-182	126	35	for	for	ADP
emaj-182	126	36	trust	trust	NOUN
emaj-182	126	37	in	in	ADP
emaj-182	126	38	the	the	DET
emaj-182	126	39	government	government	NOUN
emaj-182	126	40	(	(	PUNCT
emaj-182	126	41	tolbert	tolbert	PROPN
emaj-182	126	42	&	&	CCONJ
emaj-182	126	43	mossberger	mossberger	PROPN
emaj-182	126	44	,	,	PUNCT
emaj-182	126	45	2006	2006	NUM
emaj-182	126	46	)	)	PUNCT
emaj-182	126	47	.	.	PUNCT
emaj-182	127	1	this	this	PRON
emaj-182	127	2	also	also	ADV
emaj-182	127	3	hinders	hinder	VERB
emaj-182	127	4	the	the	DET
emaj-182	127	5	information	information	NOUN
emaj-182	127	6	asymmetry	asymmetry	NOUN
emaj-182	127	7	between	between	ADP
emaj-182	127	8	government	government	NOUN
emaj-182	127	9	and	and	CCONJ
emaj-182	127	10	citizens	citizen	NOUN
emaj-182	127	11	,	,	PUNCT
emaj-182	127	12	thus	thus	ADV
emaj-182	127	13	it	it	PRON
emaj-182	127	14	is	be	AUX
emaj-182	127	15	possible	possible	ADJ
emaj-182	127	16	to	to	PART
emaj-182	127	17	avoid	avoid	VERB
emaj-182	127	18	prejudiced	prejudiced	ADJ
emaj-182	127	19	attitudes	attitude	NOUN
emaj-182	127	20	and	and	CCONJ
emaj-182	127	21	ideas	idea	NOUN
emaj-182	127	22	and	and	CCONJ
emaj-182	127	23	promote	promote	VERB
emaj-182	127	24	trust	trust	NOUN
emaj-182	127	25	in	in	ADP
emaj-182	127	26	the	the	DET
emaj-182	127	27	government	government	NOUN
emaj-182	127	28	and	and	CCONJ
emaj-182	127	29	public	public	ADJ
emaj-182	127	30	sector	sector	NOUN
emaj-182	127	31	(	(	PUNCT
emaj-182	127	32	welch	welch	PROPN
emaj-182	127	33	et	et	PROPN
emaj-182	127	34	al	al	PROPN
emaj-182	127	35	.	.	PROPN
emaj-182	127	36	,	,	PUNCT
emaj-182	127	37	2004	2004	NUM
emaj-182	127	38	)	)	PUNCT
emaj-182	127	39	.	.	PUNCT
emaj-182	128	1	hence	hence	ADV
emaj-182	128	2	,	,	PUNCT
emaj-182	128	3	we	we	PRON
emaj-182	128	4	hypothesized	hypothesize	VERB
emaj-182	128	5	that	that	SCONJ
emaj-182	128	6	:	:	PUNCT
emaj-182	128	7	h7	h7	PROPN
emaj-182	128	8	.	.	PUNCT
emaj-182	129	1	trust	trust	PROPN
emaj-182	129	2	in	in	ADP
emaj-182	129	3	the	the	DET
emaj-182	129	4	public	public	ADJ
emaj-182	129	5	sector	sector	NOUN
emaj-182	129	6	websites	website	NOUN
emaj-182	129	7	and	and	CCONJ
emaj-182	129	8	social	social	ADJ
emaj-182	129	9	media	medium	NOUN
emaj-182	129	10	is	be	AUX
emaj-182	129	11	positively	positively	ADV
emaj-182	129	12	related	relate	VERB
emaj-182	129	13	to	to	PART
emaj-182	129	14	trust	trust	VERB
emaj-182	129	15	in	in	ADP
emaj-182	129	16	the	the	DET
emaj-182	129	17	public	public	ADJ
emaj-182	129	18	sector	sector	NOUN
emaj-182	129	19	.	.	PUNCT
emaj-182	130	1	trust	trust	NOUN
emaj-182	130	2	in	in	ADP
emaj-182	130	3	the	the	DET
emaj-182	130	4	public	public	ADJ
emaj-182	130	5	sector	sector	NOUN
emaj-182	130	6	and	and	CCONJ
emaj-182	130	7	citizen	citizen	NOUN
emaj-182	130	8	satisfaction	satisfaction	NOUN
emaj-182	130	9	satisfaction	satisfaction	NOUN
emaj-182	130	10	can	can	AUX
emaj-182	130	11	be	be	AUX
emaj-182	130	12	considered	consider	VERB
emaj-182	130	13	as	as	ADP
emaj-182	130	14	an	an	DET
emaj-182	130	15	antecedent	antecedent	NOUN
emaj-182	130	16	of	of	ADP
emaj-182	130	17	trust	trust	NOUN
emaj-182	130	18	.	.	PUNCT
emaj-182	131	1	as	as	ADP
emaj-182	131	2	a	a	DET
emaj-182	131	3	result	result	NOUN
emaj-182	131	4	of	of	ADP
emaj-182	131	5	this	this	PRON
emaj-182	131	6	,	,	PUNCT
emaj-182	131	7	satisfaction	satisfaction	NOUN
emaj-182	131	8	and	and	CCONJ
emaj-182	131	9	trust	trust	NOUN
emaj-182	131	10	are	be	AUX
emaj-182	131	11	interrelated	interrelated	ADJ
emaj-182	131	12	constructs	construct	NOUN
emaj-182	131	13	(	(	PUNCT
emaj-182	131	14	yoon	yoon	NOUN
emaj-182	131	15	,	,	PUNCT
emaj-182	131	16	2002	2002	NUM
emaj-182	131	17	;	;	PUNCT
emaj-182	131	18	welch	welch	PROPN
emaj-182	131	19	et	et	PROPN
emaj-182	131	20	al	al	PROPN
emaj-182	131	21	.	.	PROPN
emaj-182	131	22	,	,	PUNCT
emaj-182	131	23	2004	2004	NUM
emaj-182	131	24	;	;	PUNCT
emaj-182	131	25	teo	teo	PROPN
emaj-182	131	26	et	et	PROPN
emaj-182	131	27	al	al	PROPN
emaj-182	131	28	.	.	PROPN
emaj-182	131	29	,	,	PUNCT
emaj-182	131	30	2008	2008	NUM
emaj-182	131	31	)	)	PUNCT
emaj-182	131	32	.	.	PUNCT
emaj-182	132	1	for	for	ADP
emaj-182	132	2	instance	instance	NOUN
emaj-182	132	3	,	,	PUNCT
emaj-182	132	4	a	a	DET
emaj-182	132	5	person	person	NOUN
emaj-182	132	6	deciding	decide	VERB
emaj-182	132	7	whether	whether	SCONJ
emaj-182	132	8	to	to	PART
emaj-182	132	9	get	get	VERB
emaj-182	132	10	a	a	DET
emaj-182	132	11	service	service	NOUN
emaj-182	132	12	or	or	CCONJ
emaj-182	132	13	not	not	PART
emaj-182	132	14	depends	depend	VERB
emaj-182	132	15	on	on	ADP
emaj-182	132	16	his	his	PRON
emaj-182	132	17	/	/	SYM
emaj-182	132	18	her	her	PRON
emaj-182	132	19	own	own	ADJ
emaj-182	132	20	trust	trust	NOUN
emaj-182	132	21	.	.	PUNCT
emaj-182	133	1	at	at	ADP
emaj-182	133	2	this	this	DET
emaj-182	133	3	stage	stage	NOUN
emaj-182	133	4	,	,	PUNCT
emaj-182	133	5	the	the	DET
emaj-182	133	6	trust	trust	NOUN
emaj-182	133	7	may	may	AUX
emaj-182	133	8	stem	stem	VERB
emaj-182	133	9	from	from	ADP
emaj-182	133	10	his	his	PRON
emaj-182	133	11	/	/	SYM
emaj-182	133	12	her	her	PRON
emaj-182	133	13	personal	personal	ADJ
emaj-182	133	14	characteristics	characteristic	NOUN
emaj-182	133	15	,	,	PUNCT
emaj-182	133	16	perceived	perceive	VERB
emaj-182	133	17	benefits	benefit	NOUN
emaj-182	133	18	,	,	PUNCT
emaj-182	133	19	the	the	DET
emaj-182	133	20	degree	degree	NOUN
emaj-182	133	21	of	of	ADP
emaj-182	133	22	potential	potential	ADJ
emaj-182	133	23	risks	risk	NOUN
emaj-182	133	24	and	and	CCONJ
emaj-182	133	25	convenience	convenience	NOUN
emaj-182	133	26	.	.	PUNCT
emaj-182	134	1	after	after	ADP
emaj-182	134	2	getting	get	VERB
emaj-182	134	3	a	a	DET
emaj-182	134	4	service	service	NOUN
emaj-182	134	5	,	,	PUNCT
emaj-182	134	6	the	the	DET
emaj-182	134	7	person	person	NOUN
emaj-182	134	8	volume	volume	VERB
emaj-182	134	9	10	10	NUM
emaj-182	134	10	no	no	DET
emaj-182	134	11	1	1	NUM
emaj-182	134	12	(	(	PUNCT
emaj-182	134	13	2020	2020	NUM
emaj-182	134	14	)	)	PUNCT
emaj-182	134	15	|	|	ADV
emaj-182	134	16	issn	issn	VERB
emaj-182	134	17	2158	2158	NUM
emaj-182	134	18	-	-	SYM
emaj-182	134	19	8708	8708	NUM
emaj-182	134	20	(	(	PUNCT
emaj-182	134	21	online	online	NOUN
emaj-182	134	22	)	)	PUNCT
emaj-182	135	1	|	|	ADV
emaj-182	135	2	doi	doi	X
emaj-182	135	3	10.5195	10.5195	NUM
emaj-182	135	4	/	/	SYM
emaj-182	135	5	emaj.2020.182	emaj.2020.182	NOUN
emaj-182	135	6	|	|	NOUN
emaj-182	135	7	http://emaj.pitt.edu	http://emaj.pitt.edu	X
emaj-182	135	8	hüseyin	hüseyin	PROPN
emaj-182	135	9	i̇nce	i̇nce	PROPN
emaj-182	135	10	,	,	PUNCT
emaj-182	135	11	salih	salih	PROPN
emaj-182	135	12	zeki	zeki	PROPN
emaj-182	135	13	i̇mamoğlu	i̇mamoğlu	PROPN
emaj-182	135	14	,	,	PUNCT
emaj-182	135	15	hülya	hülya	ADV
emaj-182	135	16	türkcan	türkcan	ADJ
emaj-182	135	17	,	,	PUNCT
emaj-182	135	18	gülsüm	gülsüm	PROPN
emaj-182	135	19	akca	akca	NOUN
emaj-182	135	20	emerging	emerge	VERB
emaj-182	135	21	markets	market	NOUN
emaj-182	135	22	journal	journal	NOUN
emaj-182	135	23	|	|	ADV
emaj-182	135	24	p	p	NOUN
emaj-182	135	25	a	a	DET
emaj-182	135	26	g	g	NOUN
emaj-182	135	27	e	e	NOUN
emaj-182	135	28	2	2	NUM
emaj-182	135	29	5	5	NUM
emaj-182	135	30	compares	compare	VERB
emaj-182	135	31	the	the	DET
emaj-182	135	32	process	process	NOUN
emaj-182	135	33	and	and	CCONJ
emaj-182	135	34	outcomes	outcome	NOUN
emaj-182	135	35	of	of	ADP
emaj-182	135	36	using	use	VERB
emaj-182	135	37	this	this	DET
emaj-182	135	38	service	service	NOUN
emaj-182	135	39	with	with	ADP
emaj-182	135	40	own	own	ADJ
emaj-182	135	41	expectations	expectation	NOUN
emaj-182	135	42	.	.	PUNCT
emaj-182	136	1	if	if	SCONJ
emaj-182	136	2	the	the	DET
emaj-182	136	3	service	service	NOUN
emaj-182	136	4	meets	meet	VERB
emaj-182	136	5	his	his	PRON
emaj-182	136	6	/	/	SYM
emaj-182	136	7	her	her	PRON
emaj-182	136	8	expectations	expectation	NOUN
emaj-182	136	9	,	,	PUNCT
emaj-182	136	10	this	this	DET
emaj-182	136	11	person	person	NOUN
emaj-182	136	12	is	be	AUX
emaj-182	136	13	satisfied	satisfied	ADJ
emaj-182	136	14	.	.	PUNCT
emaj-182	137	1	after	after	ADP
emaj-182	137	2	the	the	DET
emaj-182	137	3	experience	experience	NOUN
emaj-182	137	4	of	of	ADP
emaj-182	137	5	getting	get	VERB
emaj-182	137	6	service	service	NOUN
emaj-182	137	7	,	,	PUNCT
emaj-182	137	8	the	the	PRON
emaj-182	137	9	more	more	ADJ
emaj-182	137	10	he	he	PRON
emaj-182	137	11	/	/	PUNCT
emaj-182	138	1	she	she	PRON
emaj-182	138	2	is	be	AUX
emaj-182	138	3	satisfied	satisfied	ADJ
emaj-182	138	4	,	,	PUNCT
emaj-182	138	5	the	the	PRON
emaj-182	138	6	more	more	ADJ
emaj-182	138	7	he	he	PRON
emaj-182	138	8	/	/	SYM
emaj-182	138	9	she	she	PRON
emaj-182	138	10	trusts	trust	VERB
emaj-182	138	11	.	.	PUNCT
emaj-182	139	1	in	in	ADP
emaj-182	139	2	this	this	DET
emaj-182	139	3	context	context	NOUN
emaj-182	139	4	,	,	PUNCT
emaj-182	139	5	it	it	PRON
emaj-182	139	6	can	can	AUX
emaj-182	139	7	be	be	AUX
emaj-182	139	8	said	say	VERB
emaj-182	139	9	that	that	SCONJ
emaj-182	139	10	satisfaction	satisfaction	NOUN
emaj-182	139	11	is	be	AUX
emaj-182	139	12	the	the	DET
emaj-182	139	13	antecedent	antecedent	NOUN
emaj-182	139	14	of	of	ADP
emaj-182	139	15	trust	trust	NOUN
emaj-182	139	16	if	if	SCONJ
emaj-182	139	17	this	this	DET
emaj-182	139	18	experience	experience	NOUN
emaj-182	139	19	is	be	AUX
emaj-182	139	20	n't	not	PART
emaj-182	139	21	the	the	DET
emaj-182	139	22	first	first	ADJ
emaj-182	139	23	.	.	PUNCT
emaj-182	140	1	when	when	SCONJ
emaj-182	140	2	considered	consider	VERB
emaj-182	140	3	in	in	ADP
emaj-182	140	4	terms	term	NOUN
emaj-182	140	5	of	of	ADP
emaj-182	140	6	getting	get	VERB
emaj-182	140	7	a	a	DET
emaj-182	140	8	service	service	NOUN
emaj-182	140	9	or	or	CCONJ
emaj-182	140	10	buying	buy	VERB
emaj-182	140	11	a	a	DET
emaj-182	140	12	product	product	NOUN
emaj-182	140	13	,	,	PUNCT
emaj-182	140	14	it	it	PRON
emaj-182	140	15	can	can	AUX
emaj-182	140	16	be	be	AUX
emaj-182	140	17	assumed	assume	VERB
emaj-182	140	18	that	that	SCONJ
emaj-182	140	19	this	this	DET
emaj-182	140	20	cycle	cycle	NOUN
emaj-182	140	21	may	may	AUX
emaj-182	140	22	continue	continue	VERB
emaj-182	140	23	.	.	PUNCT
emaj-182	141	1	but	but	CCONJ
emaj-182	141	2	here	here	ADV
emaj-182	141	3	the	the	DET
emaj-182	141	4	relationship	relationship	NOUN
emaj-182	141	5	between	between	ADP
emaj-182	141	6	trust	trust	NOUN
emaj-182	141	7	in	in	ADP
emaj-182	141	8	the	the	DET
emaj-182	141	9	public	public	ADJ
emaj-182	141	10	sector	sector	NOUN
emaj-182	141	11	and	and	CCONJ
emaj-182	141	12	citizen	citizen	NOUN
emaj-182	141	13	satisfaction	satisfaction	NOUN
emaj-182	141	14	is	be	AUX
emaj-182	141	15	discussed	discuss	VERB
emaj-182	141	16	.	.	PUNCT
emaj-182	142	1	at	at	ADP
emaj-182	142	2	this	this	DET
emaj-182	142	3	point	point	NOUN
emaj-182	142	4	,	,	PUNCT
emaj-182	142	5	because	because	SCONJ
emaj-182	142	6	the	the	DET
emaj-182	142	7	risks	risk	NOUN
emaj-182	142	8	and	and	CCONJ
emaj-182	142	9	cost	cost	NOUN
emaj-182	142	10	may	may	AUX
emaj-182	142	11	be	be	AUX
emaj-182	142	12	higher	high	ADJ
emaj-182	142	13	,	,	PUNCT
emaj-182	142	14	the	the	DET
emaj-182	142	15	citizen	citizen	NOUN
emaj-182	142	16	may	may	AUX
emaj-182	142	17	refuse	refuse	VERB
emaj-182	142	18	to	to	PART
emaj-182	142	19	associate	associate	VERB
emaj-182	142	20	with	with	ADP
emaj-182	142	21	the	the	DET
emaj-182	142	22	public	public	ADJ
emaj-182	142	23	sector	sector	NOUN
emaj-182	142	24	as	as	ADV
emaj-182	142	25	far	far	ADV
emaj-182	142	26	as	as	ADP
emaj-182	142	27	possible	possible	ADJ
emaj-182	142	28	if	if	SCONJ
emaj-182	142	29	the	the	DET
emaj-182	142	30	citizen	citizen	NOUN
emaj-182	142	31	does	do	AUX
emaj-182	142	32	not	not	PART
emaj-182	142	33	trust	trust	VERB
emaj-182	142	34	in	in	ADP
emaj-182	142	35	the	the	DET
emaj-182	142	36	public	public	ADJ
emaj-182	142	37	sector	sector	NOUN
emaj-182	142	38	.	.	PUNCT
emaj-182	143	1	therefore	therefore	ADV
emaj-182	143	2	,	,	PUNCT
emaj-182	143	3	satisfaction	satisfaction	NOUN
emaj-182	143	4	in	in	ADP
emaj-182	143	5	citizens	citizen	NOUN
emaj-182	143	6	may	may	AUX
emaj-182	143	7	not	not	PART
emaj-182	143	8	occur	occur	VERB
emaj-182	143	9	at	at	ADV
emaj-182	143	10	all	all	ADV
emaj-182	143	11	.	.	PUNCT
emaj-182	144	1	also	also	ADV
emaj-182	144	2	,	,	PUNCT
emaj-182	144	3	xu	xu	INTJ
emaj-182	144	4	,	,	PUNCT
emaj-182	144	5	cenfetelli	cenfetelli	NOUN
emaj-182	144	6	,	,	PUNCT
emaj-182	144	7	and	and	CCONJ
emaj-182	144	8	aquino	aquino	NOUN
emaj-182	144	9	(	(	PUNCT
emaj-182	144	10	2016	2016	NUM
emaj-182	144	11	)	)	PUNCT
emaj-182	144	12	stated	state	VERB
emaj-182	144	13	that	that	SCONJ
emaj-182	144	14	benevolence	benevolence	NOUN
emaj-182	144	15	and	and	CCONJ
emaj-182	144	16	integrity	integrity	NOUN
emaj-182	144	17	,	,	PUNCT
emaj-182	144	18	which	which	PRON
emaj-182	144	19	are	be	AUX
emaj-182	144	20	components	component	NOUN
emaj-182	144	21	of	of	ADP
emaj-182	144	22	trust	trust	NOUN
emaj-182	144	23	,	,	PUNCT
emaj-182	144	24	increase	increase	VERB
emaj-182	144	25	satisfaction	satisfaction	NOUN
emaj-182	144	26	.	.	PUNCT
emaj-182	145	1	hence	hence	ADV
emaj-182	145	2	,	,	PUNCT
emaj-182	145	3	we	we	PRON
emaj-182	145	4	hypothesized	hypothesize	VERB
emaj-182	145	5	that	that	SCONJ
emaj-182	145	6	:	:	PUNCT
emaj-182	145	7	h8	h8	PROPN
emaj-182	145	8	.	.	PUNCT
emaj-182	145	9	trust	trust	PROPN
emaj-182	145	10	in	in	ADP
emaj-182	145	11	the	the	DET
emaj-182	145	12	public	public	ADJ
emaj-182	145	13	sector	sector	NOUN
emaj-182	145	14	is	be	AUX
emaj-182	145	15	positively	positively	ADV
emaj-182	145	16	related	relate	VERB
emaj-182	145	17	to	to	ADP
emaj-182	145	18	citizen	citizen	NOUN
emaj-182	145	19	satisfaction	satisfaction	NOUN
emaj-182	145	20	.	.	PUNCT
emaj-182	146	1	figure	figure	NOUN
emaj-182	146	2	1	1	NUM
emaj-182	146	3	.	.	PUNCT
emaj-182	146	4	proposed	propose	VERB
emaj-182	146	5	research	research	NOUN
emaj-182	146	6	model	model	PROPN
emaj-182	146	7	iii	iii	PROPN
emaj-182	146	8	.	.	PUNCT
emaj-182	146	9	research	research	NOUN
emaj-182	146	10	method	method	NOUN
emaj-182	146	11	and	and	CCONJ
emaj-182	146	12	analysis	analysis	NOUN
emaj-182	146	13	measures	measure	NOUN
emaj-182	146	14	and	and	CCONJ
emaj-182	146	15	sampling	sample	VERB
emaj-182	146	16	to	to	PART
emaj-182	146	17	test	test	VERB
emaj-182	146	18	the	the	DET
emaj-182	146	19	hypotheses	hypothesis	NOUN
emaj-182	146	20	,	,	PUNCT
emaj-182	146	21	multi	multi	ADJ
emaj-182	146	22	-	-	ADJ
emaj-182	146	23	item	item	ADJ
emaj-182	146	24	scales	scale	NOUN
emaj-182	146	25	were	be	AUX
emaj-182	146	26	adapted	adapt	VERB
emaj-182	146	27	from	from	ADP
emaj-182	146	28	previous	previous	ADJ
emaj-182	146	29	studies	study	NOUN
emaj-182	146	30	and	and	CCONJ
emaj-182	146	31	we	we	PRON
emaj-182	146	32	used	use	VERB
emaj-182	146	33	a	a	DET
emaj-182	146	34	5	5	NUM
emaj-182	146	35	-	-	PUNCT
emaj-182	146	36	point	point	NOUN
emaj-182	146	37	likert	likert	ADJ
emaj-182	146	38	scale	scale	NOUN
emaj-182	146	39	.	.	PUNCT
emaj-182	147	1	we	we	PRON
emaj-182	147	2	adapted	adapt	VERB
emaj-182	147	3	bélanger	bélanger	NOUN
emaj-182	147	4	and	and	CCONJ
emaj-182	147	5	carter	carter	PROPN
emaj-182	147	6	(	(	PUNCT
emaj-182	147	7	2008	2008	NUM
emaj-182	147	8	)	)	PUNCT
emaj-182	147	9	’s	’s	PART
emaj-182	147	10	items	item	NOUN
emaj-182	147	11	to	to	PART
emaj-182	147	12	assess	assess	VERB
emaj-182	147	13	propensity	propensity	NOUN
emaj-182	147	14	to	to	PART
emaj-182	147	15	trust	trust	VERB
emaj-182	147	16	and	and	CCONJ
emaj-182	147	17	perceived	perceive	VERB
emaj-182	147	18	risk	risk	NOUN
emaj-182	147	19	.	.	PUNCT
emaj-182	148	1	perceived	perceive	VERB
emaj-182	148	2	quality	quality	NOUN
emaj-182	148	3	,	,	PUNCT
emaj-182	148	4	trust	trust	NOUN
emaj-182	148	5	in	in	ADP
emaj-182	148	6	the	the	DET
emaj-182	148	7	public	public	ADJ
emaj-182	148	8	sector	sector	NOUN
emaj-182	148	9	social	social	ADJ
emaj-182	148	10	media	medium	NOUN
emaj-182	148	11	and	and	CCONJ
emaj-182	148	12	trust	trust	NOUN
emaj-182	148	13	in	in	ADP
emaj-182	148	14	the	the	DET
emaj-182	148	15	public	public	ADJ
emaj-182	148	16	sector	sector	NOUN
emaj-182	148	17	websites	website	NOUN
emaj-182	148	18	scales	scale	NOUN
emaj-182	148	19	were	be	AUX
emaj-182	148	20	adapted	adapt	VERB
emaj-182	148	21	from	from	ADP
emaj-182	148	22	teo	teo	PROPN
emaj-182	148	23	et	et	PROPN
emaj-182	148	24	al	al	PROPN
emaj-182	148	25	.	.	PROPN
emaj-182	149	1	(	(	PUNCT
emaj-182	149	2	2008	2008	NUM
emaj-182	149	3	)	)	PUNCT
emaj-182	149	4	.	.	PUNCT
emaj-182	150	1	the	the	DET
emaj-182	150	2	scales	scale	NOUN
emaj-182	150	3	for	for	ADP
emaj-182	150	4	perceived	perceive	VERB
emaj-182	150	5	usefulness	usefulness	NOUN
emaj-182	150	6	and	and	CCONJ
emaj-182	150	7	facilitating	facilitate	VERB
emaj-182	150	8	conditions	condition	NOUN
emaj-182	150	9	were	be	AUX
emaj-182	150	10	adapted	adapt	VERB
emaj-182	150	11	from	from	ADP
emaj-182	150	12	venkatesh	venkatesh	PROPN
emaj-182	150	13	et	et	PROPN
emaj-182	150	14	al	al	PROPN
emaj-182	150	15	.	.	PROPN
emaj-182	151	1	(	(	PUNCT
emaj-182	151	2	2003	2003	NUM
emaj-182	151	3	)	)	PUNCT
emaj-182	151	4	.	.	PUNCT
emaj-182	152	1	for	for	ADP
emaj-182	152	2	privacy	privacy	NOUN
emaj-182	152	3	factors	factor	NOUN
emaj-182	152	4	,	,	PUNCT
emaj-182	152	5	the	the	DET
emaj-182	152	6	scale	scale	NOUN
emaj-182	152	7	was	be	AUX
emaj-182	152	8	adapted	adapt	VERB
emaj-182	152	9	from	from	ADP
emaj-182	152	10	ho	ho	PROPN
emaj-182	152	11	and	and	CCONJ
emaj-182	152	12	li	li	PROPN
emaj-182	152	13	(	(	PUNCT
emaj-182	152	14	2011	2011	NUM
emaj-182	152	15	)	)	PUNCT
emaj-182	152	16	.	.	PUNCT
emaj-182	153	1	finally	finally	ADV
emaj-182	153	2	,	,	PUNCT
emaj-182	153	3	the	the	DET
emaj-182	153	4	scales	scale	NOUN
emaj-182	153	5	to	to	PART
emaj-182	153	6	assess	assess	VERB
emaj-182	153	7	trust	trust	NOUN
emaj-182	153	8	in	in	ADP
emaj-182	153	9	the	the	DET
emaj-182	153	10	public	public	ADJ
emaj-182	153	11	sector	sector	NOUN
emaj-182	153	12	and	and	CCONJ
emaj-182	153	13	citizen	citizen	NOUN
emaj-182	153	14	satisfaction	satisfaction	NOUN
emaj-182	153	15	were	be	AUX
emaj-182	153	16	adapted	adapt	VERB
emaj-182	153	17	from	from	ADP
emaj-182	153	18	porumbescu	porumbescu	NOUN
emaj-182	153	19	(	(	PUNCT
emaj-182	153	20	2016	2016	NUM
emaj-182	153	21	)	)	PUNCT
emaj-182	153	22	.	.	PUNCT
emaj-182	154	1	the	the	DET
emaj-182	154	2	survey	survey	NOUN
emaj-182	154	3	method	method	NOUN
emaj-182	154	4	was	be	AUX
emaj-182	154	5	used	use	VERB
emaj-182	154	6	for	for	ADP
emaj-182	154	7	collecting	collect	VERB
emaj-182	154	8	data	datum	NOUN
emaj-182	154	9	.	.	PUNCT
emaj-182	155	1	to	to	PART
emaj-182	155	2	be	be	AUX
emaj-182	155	3	sure	sure	ADJ
emaj-182	155	4	that	that	SCONJ
emaj-182	155	5	all	all	DET
emaj-182	155	6	the	the	DET
emaj-182	155	7	items	item	NOUN
emaj-182	155	8	which	which	PRON
emaj-182	155	9	constitute	constitute	VERB
emaj-182	155	10	the	the	DET
emaj-182	155	11	questionnaire	questionnaire	NOUN
emaj-182	155	12	are	be	AUX
emaj-182	155	13	translated	translate	VERB
emaj-182	155	14	truthfully	truthfully	ADV
emaj-182	155	15	,	,	PUNCT
emaj-182	155	16	the	the	DET
emaj-182	155	17	parallel	parallel	ADJ
emaj-182	155	18	translation	translation	NOUN
emaj-182	155	19	was	be	AUX
emaj-182	155	20	done	do	VERB
emaj-182	155	21	.	.	PUNCT
emaj-182	156	1	therefore	therefore	ADV
emaj-182	156	2	,	,	PUNCT
emaj-182	156	3	all	all	DET
emaj-182	156	4	the	the	DET
emaj-182	156	5	items	item	NOUN
emaj-182	156	6	were	be	AUX
emaj-182	156	7	translated	translate	VERB
emaj-182	156	8	into	into	ADP
emaj-182	156	9	turkish	turkish	ADJ
emaj-182	156	10	and	and	CCONJ
emaj-182	156	11	then	then	ADV
emaj-182	156	12	translated	translate	VERB
emaj-182	156	13	into	into	ADP
emaj-182	156	14	english	english	PROPN
emaj-182	156	15	again	again	ADV
emaj-182	156	16	.	.	PUNCT
emaj-182	157	1	thus	thus	ADV
emaj-182	157	2	,	,	PUNCT
emaj-182	157	3	the	the	DET
emaj-182	157	4	accuracy	accuracy	NOUN
emaj-182	157	5	of	of	ADP
emaj-182	157	6	translation	translation	NOUN
emaj-182	157	7	could	could	AUX
emaj-182	157	8	prove	prove	VERB
emaj-182	157	9	out	out	ADP
emaj-182	157	10	.	.	PUNCT
emaj-182	158	1	after	after	ADP
emaj-182	158	2	making	make	VERB
emaj-182	158	3	sure	sure	ADJ
emaj-182	158	4	of	of	ADP
emaj-182	158	5	it	it	PRON
emaj-182	158	6	,	,	PUNCT
emaj-182	158	7	a	a	DET
emaj-182	158	8	pilot	pilot	NOUN
emaj-182	158	9	study	study	NOUN
emaj-182	158	10	was	be	AUX
emaj-182	158	11	undertaken	undertake	VERB
emaj-182	158	12	by	by	ADP
emaj-182	158	13	getting	get	VERB
emaj-182	158	14	across	across	ADP
emaj-182	158	15	40	40	NUM
emaj-182	158	16	respondents	respondent	NOUN
emaj-182	158	17	and	and	CCONJ
emaj-182	158	18	their	their	PRON
emaj-182	158	19	comments	comment	NOUN
emaj-182	158	20	were	be	AUX
emaj-182	158	21	received	receive	VERB
emaj-182	158	22	in	in	ADP
emaj-182	158	23	order	order	NOUN
emaj-182	158	24	to	to	PART
emaj-182	158	25	have	have	AUX
emaj-182	158	26	a	a	DET
emaj-182	158	27	clear	clear	ADJ
emaj-182	158	28	and	and	CCONJ
emaj-182	158	29	understandable	understandable	ADJ
emaj-182	158	30	final	final	ADJ
emaj-182	158	31	version	version	NOUN
emaj-182	158	32	of	of	ADP
emaj-182	158	33	the	the	DET
emaj-182	158	34	questionnaire	questionnaire	NOUN
emaj-182	158	35	.	.	PUNCT
emaj-182	159	1	then	then	ADV
emaj-182	159	2	,	,	PUNCT
emaj-182	159	3	750	750	NUM
emaj-182	159	4	surveys	survey	NOUN
emaj-182	159	5	were	be	AUX
emaj-182	159	6	distributed	distribute	VERB
emaj-182	159	7	and	and	CCONJ
emaj-182	159	8	607	607	NUM
emaj-182	159	9	of	of	ADP
emaj-182	159	10	them	they	PRON
emaj-182	159	11	returned	return	VERB
emaj-182	159	12	(	(	PUNCT
emaj-182	159	13	80.9	80.9	NUM
emaj-182	159	14	%	%	NOUN
emaj-182	159	15	response	response	NOUN
emaj-182	159	16	rate	rate	NOUN
emaj-182	159	17	)	)	PUNCT
emaj-182	159	18	.	.	PUNCT
emaj-182	160	1	the	the	DET
emaj-182	160	2	respondents	respondent	NOUN
emaj-182	160	3	are	be	AUX
emaj-182	160	4	people	people	NOUN
emaj-182	160	5	using	use	VERB
emaj-182	160	6	website	website	NOUN
emaj-182	160	7	and/or	and/or	CCONJ
emaj-182	160	8	social	social	ADJ
emaj-182	160	9	media	medium	NOUN
emaj-182	160	10	services	service	NOUN
emaj-182	160	11	of	of	ADP
emaj-182	160	12	municipalities	municipality	NOUN
emaj-182	160	13	in	in	ADP
emaj-182	160	14	turkey	turkey	NOUN
emaj-182	160	15	.	.	PUNCT
emaj-182	161	1	besides	besides	SCONJ
emaj-182	161	2	,	,	PUNCT
emaj-182	161	3	concerning	concern	VERB
emaj-182	161	4	our	our	PRON
emaj-182	161	5	sample	sample	NOUN
emaj-182	161	6	,	,	PUNCT
emaj-182	161	7	65	65	NUM
emaj-182	161	8	%	%	NOUN
emaj-182	161	9	are	be	AUX
emaj-182	161	10	female	female	ADJ
emaj-182	161	11	,	,	PUNCT
emaj-182	161	12	50	50	NUM
emaj-182	161	13	%	%	NOUN
emaj-182	161	14	are	be	AUX
emaj-182	161	15	between	between	ADP
emaj-182	161	16	31	31	NUM
emaj-182	161	17	-	-	SYM
emaj-182	161	18	45	45	NUM
emaj-182	161	19	years	year	NOUN
emaj-182	161	20	old	old	ADJ
emaj-182	161	21	and	and	CCONJ
emaj-182	161	22	55	55	NUM
emaj-182	161	23	%	%	NOUN
emaj-182	161	24	have	have	VERB
emaj-182	161	25	a	a	DET
emaj-182	161	26	university	university	NOUN
emaj-182	161	27	degree	degree	NOUN
emaj-182	161	28	.	.	PUNCT
emaj-182	162	1	measure	measure	NOUN
emaj-182	162	2	validity	validity	NOUN
emaj-182	162	3	and	and	CCONJ
emaj-182	162	4	reliability	reliability	NOUN
emaj-182	162	5	first	first	ADV
emaj-182	162	6	of	of	ADP
emaj-182	162	7	all	all	PRON
emaj-182	162	8	,	,	PUNCT
emaj-182	162	9	exploratory	exploratory	ADJ
emaj-182	162	10	factor	factor	NOUN
emaj-182	162	11	analysis	analysis	NOUN
emaj-182	162	12	is	be	AUX
emaj-182	162	13	applied	apply	VERB
emaj-182	162	14	to	to	PART
emaj-182	162	15	test	test	VERB
emaj-182	162	16	the	the	DET
emaj-182	162	17	construct	construct	NOUN
emaj-182	162	18	validity	validity	NOUN
emaj-182	162	19	of	of	ADP
emaj-182	162	20	measures	measure	NOUN
emaj-182	162	21	.	.	PUNCT
emaj-182	163	1	for	for	ADP
emaj-182	163	2	the	the	DET
emaj-182	163	3	exploratory	exploratory	ADJ
emaj-182	163	4	factor	factor	NOUN
emaj-182	163	5	analysis	analysis	NOUN
emaj-182	163	6	,	,	PUNCT
emaj-182	163	7	principal	principal	ADJ
emaj-182	163	8	components	component	NOUN
emaj-182	163	9	extraction	extraction	NOUN
emaj-182	163	10	with	with	ADP
emaj-182	163	11	varimax	varimax	ADJ
emaj-182	163	12	rotation	rotation	NOUN
emaj-182	163	13	is	be	AUX
emaj-182	163	14	performed	perform	VERB
emaj-182	163	15	.	.	PUNCT
emaj-182	164	1	besides	besides	SCONJ
emaj-182	164	2	,	,	PUNCT
emaj-182	164	3	the	the	DET
emaj-182	164	4	kaiser	kaiser	PROPN
emaj-182	164	5	-	-	PUNCT
emaj-182	164	6	meyer	meyer	PROPN
emaj-182	164	7	-	-	PUNCT
emaj-182	164	8	olkin	olkin	PROPN
emaj-182	164	9	(	(	PUNCT
emaj-182	164	10	kmo	kmo	NOUN
emaj-182	164	11	)	)	PUNCT
emaj-182	164	12	measure	measure	NOUN
emaj-182	164	13	which	which	PRON
emaj-182	164	14	shows	show	VERB
emaj-182	164	15	the	the	DET
emaj-182	164	16	sample	sample	NOUN
emaj-182	164	17	adequacy	adequacy	NOUN
emaj-182	164	18	and	and	CCONJ
emaj-182	164	19	bartlett	bartlett	PROPN
emaj-182	164	20	’s	’s	PART
emaj-182	164	21	test	test	NOUN
emaj-182	164	22	of	of	ADP
emaj-182	164	23	sphericity	sphericity	NOUN
emaj-182	164	24	are	be	AUX
emaj-182	164	25	used	use	VERB
emaj-182	164	26	.	.	PUNCT
emaj-182	165	1	the	the	DET
emaj-182	165	2	kmo	kmo	PROPN
emaj-182	165	3	index	index	NOUN
emaj-182	165	4	is	be	AUX
emaj-182	165	5	.969	.969	NUM
emaj-182	165	6	,	,	PUNCT
emaj-182	165	7	and	and	CCONJ
emaj-182	165	8	bartlett	bartlett	PROPN
emaj-182	165	9	's	's	PART
emaj-182	165	10	test	test	NOUN
emaj-182	165	11	of	of	ADP
emaj-182	165	12	sphericity	sphericity	PROPN
emaj-182	165	13	yields	yield	VERB
emaj-182	165	14	a	a	DET
emaj-182	165	15	statistically	statistically	ADV
emaj-182	165	16	significant	significant	ADJ
emaj-182	165	17	level	level	NOUN
emaj-182	165	18	of	of	ADP
emaj-182	165	19	0.00	0.00	NUM
emaj-182	165	20	.	.	PUNCT
emaj-182	166	1	(	(	PUNCT
emaj-182	166	2	x2=24938.115	x2=24938.115	PROPN
emaj-182	166	3	,	,	PUNCT
emaj-182	166	4	p=.00	p=.00	NOUN
emaj-182	166	5	)	)	PUNCT
emaj-182	166	6	.	.	PUNCT
emaj-182	167	1	these	these	DET
emaj-182	167	2	results	result	NOUN
emaj-182	167	3	justified	justify	VERB
emaj-182	167	4	the	the	DET
emaj-182	167	5	carrying	carry	VERB
emaj-182	167	6	out	out	ADP
emaj-182	167	7	of	of	ADP
emaj-182	167	8	exploratory	exploratory	ADJ
emaj-182	167	9	factor	factor	NOUN
emaj-182	167	10	analysis	analysis	NOUN
emaj-182	167	11	.	.	PUNCT
emaj-182	168	1	the	the	DET
emaj-182	168	2	results	result	NOUN
emaj-182	168	3	of	of	ADP
emaj-182	168	4	the	the	DET
emaj-182	168	5	exploratory	exploratory	ADJ
emaj-182	168	6	factor	factor	NOUN
emaj-182	168	7	analysis	analysis	NOUN
emaj-182	168	8	are	be	AUX
emaj-182	168	9	shown	show	VERB
emaj-182	168	10	in	in	ADP
emaj-182	168	11	table	table	NOUN
emaj-182	168	12	1	1	NUM
emaj-182	168	13	.	.	PUNCT
emaj-182	168	14	of	of	ADP
emaj-182	168	15	59	59	NUM
emaj-182	168	16	items	item	NOUN
emaj-182	168	17	,	,	PUNCT
emaj-182	168	18	17	17	NUM
emaj-182	168	19	items	item	NOUN
emaj-182	168	20	which	which	PRON
emaj-182	168	21	are	be	AUX
emaj-182	168	22	loaded	load	VERB
emaj-182	168	23	into	into	ADP
emaj-182	168	24	more	more	ADJ
emaj-182	168	25	than	than	ADP
emaj-182	168	26	one	one	NUM
emaj-182	168	27	factor	factor	NOUN
emaj-182	168	28	,	,	PUNCT
emaj-182	168	29	loaded	load	VERB
emaj-182	168	30	on	on	ADP
emaj-182	168	31	one	one	NUM
emaj-182	168	32	factor	factor	NOUN
emaj-182	168	33	alone	alone	ADV
emaj-182	168	34	or	or	CCONJ
emaj-182	168	35	not	not	PART
emaj-182	168	36	being	be	AUX
emaj-182	168	37	charged	charge	VERB
emaj-182	168	38	to	to	ADP
emaj-182	168	39	any	any	DET
emaj-182	168	40	factor	factor	NOUN
emaj-182	168	41	are	be	AUX
emaj-182	168	42	eliminated	eliminate	VERB
emaj-182	168	43	.	.	PUNCT
emaj-182	169	1	42	42	NUM
emaj-182	169	2	items	item	NOUN
emaj-182	169	3	remained	remain	VERB
emaj-182	169	4	and	and	CCONJ
emaj-182	169	5	these	these	PRON
emaj-182	169	6	were	be	AUX
emaj-182	169	7	loaded	load	VERB
emaj-182	169	8	into	into	ADP
emaj-182	169	9	8	8	NUM
emaj-182	169	10	factors	factor	NOUN
emaj-182	169	11	.	.	PUNCT
emaj-182	170	1	privacy	privacy	NOUN
emaj-182	170	2	factors	factor	NOUN
emaj-182	170	3	and	and	CCONJ
emaj-182	170	4	perceived	perceive	VERB
emaj-182	170	5	risk	risk	NOUN
emaj-182	170	6	are	be	AUX
emaj-182	170	7	excluded	exclude	VERB
emaj-182	170	8	,	,	PUNCT
emaj-182	170	9	because	because	SCONJ
emaj-182	170	10	no	no	DET
emaj-182	170	11	factors	factor	NOUN
emaj-182	170	12	were	be	AUX
emaj-182	170	13	loaded	load	VERB
emaj-182	170	14	on	on	ADP
emaj-182	170	15	them	they	PRON
emaj-182	170	16	.	.	PUNCT
emaj-182	171	1	it	it	PRON
emaj-182	171	2	is	be	AUX
emaj-182	171	3	also	also	ADV
emaj-182	171	4	seen	see	VERB
emaj-182	171	5	that	that	SCONJ
emaj-182	171	6	although	although	SCONJ
emaj-182	171	7	the	the	DET
emaj-182	171	8	perceived	perceive	VERB
emaj-182	171	9	quality	quality	NOUN
emaj-182	171	10	variable	variable	NOUN
emaj-182	171	11	is	be	AUX
emaj-182	171	12	composed	compose	VERB
emaj-182	171	13	of	of	ADP
emaj-182	171	14	three	three	NUM
emaj-182	171	15	dimensions	dimension	NOUN
emaj-182	171	16	as	as	ADP
emaj-182	171	17	information	information	NOUN
emaj-182	171	18	,	,	PUNCT
emaj-182	171	19	service	service	NOUN
emaj-182	171	20	and	and	CCONJ
emaj-182	171	21	system	system	NOUN
emaj-182	171	22	quality	quality	NOUN
emaj-182	171	23	,	,	PUNCT
emaj-182	171	24	it	it	PRON
emaj-182	171	25	is	be	AUX
emaj-182	171	26	observed	observe	VERB
emaj-182	171	27	that	that	SCONJ
emaj-182	171	28	the	the	DET
emaj-182	171	29	information	information	NOUN
emaj-182	171	30	and	and	CCONJ
emaj-182	171	31	service	service	NOUN
emaj-182	171	32	quality	quality	NOUN
emaj-182	171	33	are	be	AUX
emaj-182	171	34	loaded	load	VERB
emaj-182	171	35	on	on	ADP
emaj-182	171	36	the	the	DET
emaj-182	171	37	same	same	ADJ
emaj-182	171	38	factor	factor	NOUN
emaj-182	171	39	and	and	CCONJ
emaj-182	171	40	system	system	NOUN
emaj-182	171	41	quality	quality	NOUN
emaj-182	171	42	is	be	AUX
emaj-182	171	43	loaded	load	VERB
emaj-182	171	44	on	on	ADP
emaj-182	171	45	a	a	DET
emaj-182	171	46	factor	factor	NOUN
emaj-182	171	47	.	.	PUNCT
emaj-182	172	1	as	as	ADP
emaj-182	172	2	a	a	DET
emaj-182	172	3	result	result	NOUN
emaj-182	172	4	,	,	PUNCT
emaj-182	172	5	it	it	PRON
emaj-182	172	6	is	be	AUX
emaj-182	172	7	structured	structure	VERB
emaj-182	172	8	in	in	ADP
emaj-182	172	9	2	2	NUM
emaj-182	172	10	dimensions	dimension	NOUN
emaj-182	172	11	.	.	PUNCT
emaj-182	173	1	in	in	ADP
emaj-182	173	2	addition	addition	NOUN
emaj-182	173	3	,	,	PUNCT
emaj-182	173	4	trust	trust	NOUN
emaj-182	173	5	in	in	ADP
emaj-182	173	6	the	the	DET
emaj-182	173	7	municipality	municipality	NOUN
emaj-182	173	8	's	's	PART
emaj-182	173	9	website	website	NOUN
emaj-182	173	10	and	and	CCONJ
emaj-182	173	11	trust	trust	NOUN
emaj-182	173	12	in	in	ADP
emaj-182	173	13	the	the	DET
emaj-182	173	14	municipality	municipality	NOUN
emaj-182	173	15	's	's	PART
emaj-182	173	16	social	social	ADJ
emaj-182	173	17	media	medium	NOUN
emaj-182	173	18	which	which	PRON
emaj-182	173	19	are	be	AUX
emaj-182	173	20	considered	consider	VERB
emaj-182	173	21	as	as	SCONJ
emaj-182	173	22	separate	separate	ADJ
emaj-182	173	23	factors	factor	NOUN
emaj-182	173	24	are	be	AUX
emaj-182	173	25	loaded	load	VERB
emaj-182	173	26	on	on	ADP
emaj-182	173	27	the	the	DET
emaj-182	173	28	same	same	ADJ
emaj-182	173	29	factor	factor	NOUN
emaj-182	173	30	.	.	PUNCT
emaj-182	173	31	obtained	obtain	VERB
emaj-182	173	32	8	8	NUM
emaj-182	173	33	factors	factor	NOUN
emaj-182	173	34	explain	explain	VERB
emaj-182	173	35	77.10	77.10	NUM
emaj-182	173	36	%	%	NOUN
emaj-182	173	37	of	of	ADP
emaj-182	173	38	the	the	DET
emaj-182	173	39	variance	variance	NOUN
emaj-182	173	40	.	.	PUNCT
emaj-182	174	1	table	table	NOUN
emaj-182	174	2	1	1	NUM
emaj-182	174	3	:	:	PUNCT
emaj-182	174	4	the	the	DET
emaj-182	174	5	results	result	NOUN
emaj-182	174	6	of	of	ADP
emaj-182	174	7	the	the	DET
emaj-182	174	8	exploratory	exploratory	ADJ
emaj-182	174	9	factor	factor	NOUN
emaj-182	174	10	analysis	analysis	NOUN
emaj-182	174	11	volume	volume	NOUN
emaj-182	174	12	10	10	NUM
emaj-182	174	13	no	no	DET
emaj-182	174	14	1	1	NUM
emaj-182	174	15	(	(	PUNCT
emaj-182	174	16	2020	2020	NUM
emaj-182	174	17	)	)	PUNCT
emaj-182	174	18	|	|	ADV
emaj-182	174	19	issn	issn	VERB
emaj-182	174	20	2158	2158	NUM
emaj-182	174	21	-	-	SYM
emaj-182	174	22	8708	8708	NUM
emaj-182	174	23	(	(	PUNCT
emaj-182	174	24	online	online	NOUN
emaj-182	174	25	)	)	PUNCT
emaj-182	175	1	|	|	ADV
emaj-182	175	2	doi	doi	X
emaj-182	175	3	10.5195	10.5195	NUM
emaj-182	175	4	/	/	SYM
emaj-182	175	5	emaj.2020.182	emaj.2020.182	NOUN
emaj-182	175	6	|	|	NOUN
emaj-182	175	7	http://emaj.pitt.edu	http://emaj.pitt.edu	NOUN
emaj-182	175	8	antecedents	antecedent	NOUN
emaj-182	175	9	and	and	CCONJ
emaj-182	175	10	consequences	consequence	NOUN
emaj-182	175	11	of	of	ADP
emaj-182	175	12	trust	trust	NOUN
emaj-182	175	13	in	in	ADP
emaj-182	175	14	public	public	ADJ
emaj-182	175	15	sector	sector	NOUN
emaj-182	175	16	websites	website	NOUN
emaj-182	175	17	and	and	CCONJ
emaj-182	175	18	social	social	ADJ
emaj-182	175	19	media	medium	NOUN
emaj-182	175	20	page	page	NOUN
emaj-182	175	21	|26|	|26|	NOUN
emaj-182	175	22	emerging	emerge	VERB
emaj-182	175	23	markets	market	NOUN
emaj-182	175	24	journal	journal	NOUN
emaj-182	175	25	table	table	NOUN
emaj-182	175	26	2	2	NUM
emaj-182	175	27	presents	present	VERB
emaj-182	175	28	the	the	DET
emaj-182	175	29	calculated	calculate	VERB
emaj-182	175	30	means	mean	NOUN
emaj-182	175	31	and	and	CCONJ
emaj-182	175	32	standard	standard	ADJ
emaj-182	175	33	deviations	deviation	NOUN
emaj-182	175	34	,	,	PUNCT
emaj-182	175	35	cronbach	cronbach	VERB
emaj-182	175	36	’s	’s	PART
emaj-182	175	37	alphas	alpha	NOUN
emaj-182	175	38	for	for	ADP
emaj-182	175	39	obtained	obtain	VERB
emaj-182	175	40	factors	factor	NOUN
emaj-182	175	41	and	and	CCONJ
emaj-182	175	42	also	also	ADV
emaj-182	175	43	correlation	correlation	NOUN
emaj-182	175	44	coefficients	coefficient	NOUN
emaj-182	175	45	.	.	PUNCT
emaj-182	176	1	the	the	DET
emaj-182	176	2	values	value	NOUN
emaj-182	176	3	of	of	ADP
emaj-182	176	4	cronbach	cronbach	PROPN
emaj-182	176	5	’s	’s	PART
emaj-182	176	6	alpha	alpha	NOUN
emaj-182	176	7	which	which	PRON
emaj-182	176	8	is	be	AUX
emaj-182	176	9	used	use	VERB
emaj-182	176	10	to	to	PART
emaj-182	176	11	assess	assess	VERB
emaj-182	176	12	reliability	reliability	NOUN
emaj-182	176	13	,	,	PUNCT
emaj-182	176	14	are	be	AUX
emaj-182	176	15	ranging	range	VERB
emaj-182	176	16	from	from	ADP
emaj-182	176	17	.72	.72	NUM
emaj-182	176	18	to	to	ADP
emaj-182	176	19	.98	.98	NUM
emaj-182	176	20	.	.	PUNCT
emaj-182	177	1	since	since	SCONJ
emaj-182	177	2	0,7	0,7	NUM
emaj-182	177	3	is	be	AUX
emaj-182	177	4	a	a	DET
emaj-182	177	5	threshold	threshold	NOUN
emaj-182	177	6	that	that	PRON
emaj-182	177	7	determines	determine	VERB
emaj-182	177	8	whether	whether	SCONJ
emaj-182	177	9	the	the	DET
emaj-182	177	10	scales	scale	NOUN
emaj-182	177	11	are	be	AUX
emaj-182	177	12	reliable	reliable	ADJ
emaj-182	177	13	according	accord	VERB
emaj-182	177	14	to	to	ADP
emaj-182	177	15	nunnally	nunnally	PROPN
emaj-182	177	16	(	(	PUNCT
emaj-182	177	17	1978	1978	NUM
emaj-182	177	18	)	)	PUNCT
emaj-182	177	19	,	,	PUNCT
emaj-182	177	20	it	it	PRON
emaj-182	177	21	is	be	AUX
emaj-182	177	22	considered	consider	VERB
emaj-182	177	23	that	that	SCONJ
emaj-182	177	24	all	all	DET
emaj-182	177	25	the	the	DET
emaj-182	177	26	measurement	measurement	NOUN
emaj-182	177	27	scales	scale	NOUN
emaj-182	177	28	are	be	AUX
emaj-182	177	29	internally	internally	ADV
emaj-182	177	30	reliable	reliable	ADJ
emaj-182	177	31	.	.	PUNCT
emaj-182	178	1	table	table	NOUN
emaj-182	178	2	2	2	NUM
emaj-182	178	3	:	:	PUNCT
emaj-182	178	4	factor	factor	NOUN
emaj-182	178	5	correlations	correlation	NOUN
emaj-182	178	6	,	,	PUNCT
emaj-182	178	7	cronbach	cronbach	PROPN
emaj-182	178	8	’s	’s	PART
emaj-182	178	9	alphas	alpha	NOUN
emaj-182	178	10	,	,	PUNCT
emaj-182	178	11	means	mean	NOUN
emaj-182	178	12	and	and	CCONJ
emaj-182	178	13	standard	standard	ADJ
emaj-182	178	14	deviations	deviation	NOUN
emaj-182	178	15	hypothesis	hypothesis	NOUN
emaj-182	178	16	testing	testing	NOUN
emaj-182	178	17	to	to	PART
emaj-182	178	18	test	test	VERB
emaj-182	178	19	our	our	PRON
emaj-182	178	20	hypotheses	hypothesis	NOUN
emaj-182	178	21	,	,	PUNCT
emaj-182	178	22	we	we	PRON
emaj-182	178	23	handled	handle	VERB
emaj-182	178	24	regression	regression	NOUN
emaj-182	178	25	analyses	analysis	NOUN
emaj-182	178	26	.	.	PUNCT
emaj-182	179	1	table	table	NOUN
emaj-182	179	2	3	3	NUM
emaj-182	179	3	reveals	reveal	VERB
emaj-182	179	4	the	the	DET
emaj-182	179	5	results	result	NOUN
emaj-182	179	6	of	of	ADP
emaj-182	179	7	regression	regression	NOUN
emaj-182	179	8	analyses	analysis	NOUN
emaj-182	179	9	.	.	PUNCT
emaj-182	180	1	regression	regression	NOUN
emaj-182	180	2	analysis	analysis	NOUN
emaj-182	180	3	results	result	NOUN
emaj-182	180	4	indicate	indicate	VERB
emaj-182	180	5	that	that	SCONJ
emaj-182	180	6	perceived	perceive	VERB
emaj-182	180	7	information	information	NOUN
emaj-182	180	8	and	and	CCONJ
emaj-182	180	9	service	service	NOUN
emaj-182	180	10	quality	quality	NOUN
emaj-182	180	11	(	(	PUNCT
emaj-182	180	12	β	β	X
emaj-182	180	13	=	=	SYM
emaj-182	180	14	.54	.54	PROPN
emaj-182	180	15	,	,	PUNCT
emaj-182	180	16	p	p	X
emaj-182	180	17	<	<	X
emaj-182	180	18	.01	.01	NUM
emaj-182	180	19	)	)	PUNCT
emaj-182	180	20	,	,	PUNCT
emaj-182	180	21	perceived	perceive	VERB
emaj-182	180	22	system	system	NOUN
emaj-182	180	23	quality	quality	NOUN
emaj-182	180	24	(	(	PUNCT
emaj-182	180	25	β	β	X
emaj-182	180	26	=	=	NOUN
emaj-182	180	27	.06	.06	NUM
emaj-182	180	28	,	,	PUNCT
emaj-182	180	29	p	p	X
emaj-182	180	30	<	<	X
emaj-182	180	31	.05	.05	NUM
emaj-182	180	32	)	)	PUNCT
emaj-182	180	33	,	,	PUNCT
emaj-182	180	34	perceived	perceive	VERB
emaj-182	180	35	usefulness	usefulness	NOUN
emaj-182	180	36	(	(	PUNCT
emaj-182	180	37	β	β	X
emaj-182	180	38	=	=	SYM
emaj-182	180	39	.15	.15	PROPN
emaj-182	180	40	,	,	PUNCT
emaj-182	180	41	p	p	X
emaj-182	180	42	<	<	X
emaj-182	180	43	.01	.01	NUM
emaj-182	180	44	)	)	PUNCT
emaj-182	180	45	and	and	CCONJ
emaj-182	180	46	facilitating	facilitate	VERB
emaj-182	180	47	conditions	condition	NOUN
emaj-182	180	48	(	(	PUNCT
emaj-182	180	49	β	β	X
emaj-182	180	50	=	=	SYM
emaj-182	180	51	.17	.17	PROPN
emaj-182	180	52	,	,	PUNCT
emaj-182	180	53	p	p	X
emaj-182	180	54	<	<	X
emaj-182	180	55	.01	.01	NUM
emaj-182	180	56	)	)	PUNCT
emaj-182	180	57	are	be	AUX
emaj-182	180	58	positively	positively	ADV
emaj-182	180	59	associated	associate	VERB
emaj-182	180	60	with	with	ADP
emaj-182	180	61	trust	trust	NOUN
emaj-182	180	62	in	in	ADP
emaj-182	180	63	the	the	DET
emaj-182	180	64	public	public	ADJ
emaj-182	180	65	sector	sector	NOUN
emaj-182	180	66	websites	website	NOUN
emaj-182	180	67	and	and	CCONJ
emaj-182	180	68	social	social	ADJ
emaj-182	180	69	media	medium	NOUN
emaj-182	180	70	.	.	PUNCT
emaj-182	181	1	however	however	ADV
emaj-182	181	2	,	,	PUNCT
emaj-182	181	3	there	there	PRON
emaj-182	181	4	is	be	VERB
emaj-182	181	5	no	no	DET
emaj-182	181	6	relationship	relationship	NOUN
emaj-182	181	7	between	between	ADP
emaj-182	181	8	propensity	propensity	NOUN
emaj-182	181	9	to	to	PART
emaj-182	181	10	trust	trust	VERB
emaj-182	181	11	and	and	CCONJ
emaj-182	181	12	trust	trust	NOUN
emaj-182	181	13	in	in	ADP
emaj-182	181	14	the	the	DET
emaj-182	181	15	public	public	ADJ
emaj-182	181	16	sector	sector	NOUN
emaj-182	181	17	websites	website	NOUN
emaj-182	181	18	and	and	CCONJ
emaj-182	181	19	social	social	ADJ
emaj-182	181	20	media	medium	NOUN
emaj-182	181	21	(	(	PUNCT
emaj-182	181	22	β	β	X
emaj-182	181	23	=	=	NOUN
emaj-182	181	24	.03	.03	NUM
emaj-182	181	25	,	,	PUNCT
emaj-182	181	26	p	p	X
emaj-182	181	27	>	>	X
emaj-182	181	28	.05	.05	NUM
emaj-182	181	29	)	)	PUNCT
emaj-182	181	30	.	.	PUNCT
emaj-182	182	1	therefore	therefore	ADV
emaj-182	182	2	,	,	PUNCT
emaj-182	182	3	h2	h2	PROPN
emaj-182	182	4	,	,	PUNCT
emaj-182	182	5	h3	h3	NOUN
emaj-182	182	6	,	,	PUNCT
emaj-182	182	7	and	and	CCONJ
emaj-182	182	8	h4	h4	NOUN
emaj-182	182	9	are	be	AUX
emaj-182	182	10	supported	support	VERB
emaj-182	182	11	whereas	whereas	SCONJ
emaj-182	182	12	h1	h1	NOUN
emaj-182	182	13	is	be	AUX
emaj-182	182	14	not	not	PART
emaj-182	182	15	supported	support	VERB
emaj-182	182	16	.	.	PUNCT
emaj-182	183	1	as	as	SCONJ
emaj-182	183	2	seen	see	VERB
emaj-182	183	3	in	in	ADP
emaj-182	183	4	table	table	NOUN
emaj-182	183	5	3	3	NUM
emaj-182	183	6	,	,	PUNCT
emaj-182	183	7	trust	trust	NOUN
emaj-182	183	8	in	in	ADP
emaj-182	183	9	the	the	DET
emaj-182	183	10	public	public	ADJ
emaj-182	183	11	sector	sector	NOUN
emaj-182	183	12	social	social	ADJ
emaj-182	183	13	media	medium	NOUN
emaj-182	183	14	and	and	CCONJ
emaj-182	183	15	websites	website	NOUN
emaj-182	183	16	is	be	AUX
emaj-182	183	17	associated	associate	VERB
emaj-182	183	18	with	with	ADP
emaj-182	183	19	trust	trust	NOUN
emaj-182	183	20	in	in	ADP
emaj-182	183	21	the	the	DET
emaj-182	183	22	public	public	ADJ
emaj-182	183	23	sector	sector	NOUN
emaj-182	183	24	(	(	PUNCT
emaj-182	183	25	β	β	X
emaj-182	183	26	=	=	NOUN
emaj-182	183	27	.93	.93	NUM
emaj-182	183	28	,	,	PUNCT
emaj-182	183	29	p	p	X
emaj-182	183	30	<	<	X
emaj-182	183	31	.01	.01	NUM
emaj-182	183	32	)	)	PUNCT
emaj-182	183	33	,	,	PUNCT
emaj-182	183	34	supporting	support	VERB
emaj-182	183	35	h7	h7	PROPN
emaj-182	183	36	.	.	PUNCT
emaj-182	184	1	finally	finally	ADV
emaj-182	184	2	,	,	PUNCT
emaj-182	184	3	when	when	SCONJ
emaj-182	184	4	the	the	DET
emaj-182	184	5	association	association	NOUN
emaj-182	184	6	between	between	ADP
emaj-182	184	7	trust	trust	NOUN
emaj-182	184	8	in	in	ADP
emaj-182	184	9	the	the	DET
emaj-182	184	10	public	public	ADJ
emaj-182	184	11	sector	sector	NOUN
emaj-182	184	12	and	and	CCONJ
emaj-182	184	13	citizen	citizen	NOUN
emaj-182	184	14	satisfaction	satisfaction	NOUN
emaj-182	184	15	is	be	AUX
emaj-182	184	16	investigated	investigate	VERB
emaj-182	184	17	,	,	PUNCT
emaj-182	184	18	it	it	PRON
emaj-182	184	19	is	be	AUX
emaj-182	184	20	seen	see	VERB
emaj-182	184	21	that	that	SCONJ
emaj-182	184	22	they	they	PRON
emaj-182	184	23	are	be	AUX
emaj-182	184	24	related	relate	VERB
emaj-182	184	25	significantly	significantly	ADV
emaj-182	184	26	(	(	PUNCT
emaj-182	184	27	β	β	X
emaj-182	184	28	=	=	NOUN
emaj-182	184	29	1.08	1.08	NUM
emaj-182	184	30	,	,	PUNCT
emaj-182	184	31	p	p	X
emaj-182	184	32	<	<	X
emaj-182	184	33	.01	.01	NUM
emaj-182	184	34	)	)	PUNCT
emaj-182	184	35	.	.	PUNCT
emaj-182	185	1	hence	hence	ADV
emaj-182	185	2	,	,	PUNCT
emaj-182	185	3	h8	h8	PROPN
emaj-182	185	4	is	be	AUX
emaj-182	185	5	supported	support	VERB
emaj-182	185	6	.	.	PUNCT
emaj-182	186	1	table	table	NOUN
emaj-182	186	2	3	3	NUM
emaj-182	186	3	:	:	PUNCT
emaj-182	186	4	the	the	DET
emaj-182	186	5	results	result	NOUN
emaj-182	186	6	of	of	ADP
emaj-182	186	7	the	the	DET
emaj-182	186	8	regression	regression	NOUN
emaj-182	186	9	analyses	analyse	VERB
emaj-182	186	10	iv	iv	NUM
emaj-182	186	11	.	.	PUNCT
emaj-182	186	12	discussion	discussion	NOUN
emaj-182	186	13	and	and	CCONJ
emaj-182	186	14	conclusion	conclusion	NOUN
emaj-182	186	15	this	this	DET
emaj-182	186	16	paper	paper	NOUN
emaj-182	186	17	contributes	contribute	VERB
emaj-182	186	18	to	to	ADP
emaj-182	186	19	the	the	DET
emaj-182	186	20	literature	literature	NOUN
emaj-182	186	21	by	by	ADP
emaj-182	186	22	clarifying	clarify	VERB
emaj-182	186	23	the	the	DET
emaj-182	186	24	relationship	relationship	NOUN
emaj-182	186	25	among	among	ADP
emaj-182	186	26	trust	trust	NOUN
emaj-182	186	27	in	in	ADP
emaj-182	186	28	the	the	DET
emaj-182	186	29	public	public	ADJ
emaj-182	186	30	sector	sector	NOUN
emaj-182	186	31	,	,	PUNCT
emaj-182	186	32	citizen	citizen	NOUN
emaj-182	186	33	satisfaction	satisfaction	NOUN
emaj-182	186	34	,	,	PUNCT
emaj-182	186	35	trust	trust	NOUN
emaj-182	186	36	in	in	ADP
emaj-182	186	37	public	public	ADJ
emaj-182	186	38	sector	sector	NOUN
emaj-182	186	39	websites	website	NOUN
emaj-182	186	40	and	and	CCONJ
emaj-182	186	41	social	social	ADJ
emaj-182	186	42	media	medium	NOUN
emaj-182	186	43	.	.	PUNCT
emaj-182	187	1	also	also	ADV
emaj-182	187	2	,	,	PUNCT
emaj-182	187	3	the	the	DET
emaj-182	187	4	research	research	NOUN
emaj-182	187	5	reveals	reveal	VERB
emaj-182	187	6	critical	critical	ADJ
emaj-182	187	7	factors	factor	NOUN
emaj-182	187	8	influencing	influence	VERB
emaj-182	187	9	the	the	DET
emaj-182	187	10	citizens	citizen	NOUN
emaj-182	187	11	'	'	PART
emaj-182	187	12	trust	trust	NOUN
emaj-182	187	13	in	in	ADP
emaj-182	187	14	public	public	ADJ
emaj-182	187	15	sector	sector	NOUN
emaj-182	187	16	websites	website	NOUN
emaj-182	187	17	and	and	CCONJ
emaj-182	187	18	social	social	ADJ
emaj-182	187	19	media	medium	NOUN
emaj-182	187	20	.	.	PUNCT
emaj-182	188	1	the	the	DET
emaj-182	188	2	findings	finding	NOUN
emaj-182	188	3	show	show	VERB
emaj-182	188	4	that	that	SCONJ
emaj-182	188	5	perceived	perceive	VERB
emaj-182	188	6	quality	quality	NOUN
emaj-182	188	7	,	,	PUNCT
emaj-182	188	8	perceived	perceive	VERB
emaj-182	188	9	usefulness	usefulness	NOUN
emaj-182	188	10	and	and	CCONJ
emaj-182	188	11	facilitating	facilitate	VERB
emaj-182	188	12	conditions	condition	NOUN
emaj-182	188	13	are	be	AUX
emaj-182	188	14	the	the	DET
emaj-182	188	15	factors	factor	NOUN
emaj-182	188	16	influencing	influence	VERB
emaj-182	188	17	the	the	DET
emaj-182	188	18	trust	trust	NOUN
emaj-182	188	19	in	in	ADP
emaj-182	188	20	the	the	DET
emaj-182	188	21	public	public	ADJ
emaj-182	188	22	sector	sector	NOUN
emaj-182	188	23	websites	website	NOUN
emaj-182	188	24	and	and	CCONJ
emaj-182	188	25	social	social	ADJ
emaj-182	188	26	media	medium	NOUN
emaj-182	188	27	.	.	PUNCT
emaj-182	189	1	previous	previous	ADJ
emaj-182	189	2	research	research	NOUN
emaj-182	189	3	shows	show	VERB
emaj-182	189	4	that	that	SCONJ
emaj-182	189	5	perceived	perceive	VERB
emaj-182	189	6	quality	quality	NOUN
emaj-182	189	7	(	(	PUNCT
emaj-182	189	8	e.g.	e.g.	ADV
emaj-182	189	9	colesca	colesca	NOUN
emaj-182	189	10	,	,	PUNCT
emaj-182	189	11	2009	2009	NUM
emaj-182	189	12	;	;	PUNCT
emaj-182	189	13	alsaghier	alsaghier	ADV
emaj-182	189	14	,	,	PUNCT
emaj-182	189	15	ford	ford	PROPN
emaj-182	189	16	,	,	PUNCT
emaj-182	189	17	nguyen	nguyen	PROPN
emaj-182	189	18	&	&	CCONJ
emaj-182	189	19	hexel	hexel	PROPN
emaj-182	189	20	,	,	PUNCT
emaj-182	189	21	2011	2011	NUM
emaj-182	189	22	)	)	PUNCT
emaj-182	189	23	,	,	PUNCT
emaj-182	189	24	perceived	perceive	VERB
emaj-182	189	25	usefulness	usefulness	NOUN
emaj-182	189	26	(	(	PUNCT
emaj-182	189	27	e.g.	e.g.	ADV
emaj-182	189	28	colesca	colesca	NOUN
emaj-182	189	29	,	,	PUNCT
emaj-182	189	30	2009	2009	NUM
emaj-182	189	31	;	;	PUNCT
emaj-182	189	32	chatzoglou	chatzoglou	PROPN
emaj-182	189	33	et	et	PROPN
emaj-182	189	34	al	al	PROPN
emaj-182	189	35	.	.	PROPN
emaj-182	189	36	,	,	PUNCT
emaj-182	189	37	2015	2015	NUM
emaj-182	189	38	)	)	PUNCT
emaj-182	189	39	and	and	CCONJ
emaj-182	189	40	facilitating	facilitate	VERB
emaj-182	189	41	conditions	condition	NOUN
emaj-182	189	42	(	(	PUNCT
emaj-182	189	43	e.g.	e.g.	ADV
emaj-182	189	44	alawadhi	alawadhi	PROPN
emaj-182	189	45	&	&	CCONJ
emaj-182	189	46	morris	morris	PROPN
emaj-182	189	47	,	,	PUNCT
emaj-182	189	48	2008	2008	NUM
emaj-182	189	49	)	)	PUNCT
emaj-182	189	50	affect	affect	VERB
emaj-182	189	51	the	the	DET
emaj-182	189	52	citizen	citizen	NOUN
emaj-182	189	53	usage	usage	NOUN
emaj-182	189	54	of	of	ADP
emaj-182	189	55	government	government	NOUN
emaj-182	189	56	online	online	ADJ
emaj-182	189	57	services	service	NOUN
emaj-182	189	58	such	such	ADJ
emaj-182	189	59	as	as	ADP
emaj-182	189	60	websites	website	NOUN
emaj-182	189	61	,	,	PUNCT
emaj-182	189	62	social	social	ADJ
emaj-182	189	63	media	medium	NOUN
emaj-182	189	64	accounts	account	NOUN
emaj-182	189	65	and	and	CCONJ
emaj-182	189	66	e	e	NOUN
emaj-182	189	67	-	-	NOUN
emaj-182	189	68	government	government	NOUN
emaj-182	189	69	services	service	NOUN
emaj-182	189	70	as	as	ADV
emaj-182	189	71	well	well	ADV
emaj-182	189	72	as	as	ADP
emaj-182	189	73	trust	trust	NOUN
emaj-182	189	74	in	in	ADP
emaj-182	189	75	them	they	PRON
emaj-182	189	76	.	.	PUNCT
emaj-182	190	1	in	in	ADP
emaj-182	190	2	this	this	DET
emaj-182	190	3	context	context	NOUN
emaj-182	190	4	,	,	PUNCT
emaj-182	190	5	our	our	PRON
emaj-182	190	6	results	result	NOUN
emaj-182	190	7	empirically	empirically	ADV
emaj-182	190	8	promoted	promote	VERB
emaj-182	190	9	the	the	DET
emaj-182	190	10	previous	previous	ADJ
emaj-182	190	11	research	research	NOUN
emaj-182	190	12	.	.	PUNCT
emaj-182	191	1	it	it	PRON
emaj-182	191	2	is	be	AUX
emaj-182	191	3	also	also	ADV
emaj-182	191	4	found	find	VERB
emaj-182	191	5	that	that	SCONJ
emaj-182	191	6	,	,	PUNCT
emaj-182	191	7	there	there	PRON
emaj-182	191	8	is	be	VERB
emaj-182	191	9	no	no	DET
emaj-182	191	10	relationship	relationship	NOUN
emaj-182	191	11	between	between	ADP
emaj-182	191	12	propensity	propensity	NOUN
emaj-182	191	13	trust	trust	NOUN
emaj-182	191	14	and	and	CCONJ
emaj-182	191	15	trust	trust	NOUN
emaj-182	191	16	in	in	ADP
emaj-182	191	17	the	the	DET
emaj-182	191	18	public	public	ADJ
emaj-182	191	19	sector	sector	NOUN
emaj-182	191	20	websites	website	NOUN
emaj-182	191	21	as	as	ADV
emaj-182	191	22	well	well	ADV
emaj-182	191	23	as	as	ADP
emaj-182	191	24	social	social	ADJ
emaj-182	191	25	media	medium	NOUN
emaj-182	191	26	.	.	PUNCT
emaj-182	192	1	mcknight	mcknight	PROPN
emaj-182	192	2	,	,	PUNCT
emaj-182	192	3	cummings	cummings	PROPN
emaj-182	192	4	,	,	PUNCT
emaj-182	192	5	and	and	CCONJ
emaj-182	192	6	chervany	chervany	NOUN
emaj-182	192	7	(	(	PUNCT
emaj-182	192	8	1998	1998	NUM
emaj-182	192	9	)	)	PUNCT
emaj-182	192	10	indicate	indicate	VERB
emaj-182	192	11	that	that	SCONJ
emaj-182	192	12	propensity	propensity	NOUN
emaj-182	192	13	trust	trust	NOUN
emaj-182	192	14	affects	affect	VERB
emaj-182	192	15	the	the	DET
emaj-182	192	16	initial	initial	ADJ
emaj-182	192	17	trust	trust	NOUN
emaj-182	192	18	of	of	ADP
emaj-182	192	19	people	people	NOUN
emaj-182	192	20	.	.	PUNCT
emaj-182	193	1	therefore	therefore	ADV
emaj-182	193	2	,	,	PUNCT
emaj-182	193	3	this	this	DET
emaj-182	193	4	finding	finding	NOUN
emaj-182	193	5	stems	stem	VERB
emaj-182	193	6	from	from	ADP
emaj-182	193	7	the	the	DET
emaj-182	193	8	fact	fact	NOUN
emaj-182	193	9	that	that	SCONJ
emaj-182	193	10	our	our	PRON
emaj-182	193	11	participants	participant	NOUN
emaj-182	193	12	are	be	AUX
emaj-182	193	13	familiar	familiar	ADJ
emaj-182	193	14	with	with	ADP
emaj-182	193	15	public	public	ADJ
emaj-182	193	16	sector	sector	NOUN
emaj-182	193	17	websites	website	NOUN
emaj-182	193	18	and	and	CCONJ
emaj-182	193	19	social	social	ADJ
emaj-182	193	20	media	medium	NOUN
emaj-182	193	21	.	.	PUNCT
emaj-182	194	1	it	it	PRON
emaj-182	194	2	implies	imply	VERB
emaj-182	194	3	that	that	SCONJ
emaj-182	194	4	,	,	PUNCT
emaj-182	194	5	the	the	DET
emaj-182	194	6	expectations	expectation	NOUN
emaj-182	194	7	of	of	ADP
emaj-182	194	8	citizens	citizen	NOUN
emaj-182	194	9	about	about	ADP
emaj-182	194	10	online	online	ADJ
emaj-182	194	11	services	service	NOUN
emaj-182	194	12	should	should	AUX
emaj-182	194	13	be	be	AUX
emaj-182	194	14	learned	learn	VERB
emaj-182	194	15	and	and	CCONJ
emaj-182	194	16	websites	website	NOUN
emaj-182	194	17	and	and	CCONJ
emaj-182	194	18	social	social	ADJ
emaj-182	194	19	media	medium	NOUN
emaj-182	194	20	accounts	account	NOUN
emaj-182	194	21	should	should	AUX
emaj-182	194	22	be	be	AUX
emaj-182	194	23	structured	structure	VERB
emaj-182	194	24	as	as	SCONJ
emaj-182	194	25	regards	regard	VERB
emaj-182	194	26	the	the	DET
emaj-182	194	27	information	information	NOUN
emaj-182	194	28	about	about	ADP
emaj-182	194	29	these	these	DET
emaj-182	194	30	expectations	expectation	NOUN
emaj-182	194	31	in	in	ADP
emaj-182	194	32	order	order	NOUN
emaj-182	194	33	to	to	PART
emaj-182	194	34	meet	meet	VERB
emaj-182	194	35	them	they	PRON
emaj-182	194	36	by	by	ADP
emaj-182	194	37	public	public	ADJ
emaj-182	194	38	institutions	institution	NOUN
emaj-182	194	39	.	.	PUNCT
emaj-182	195	1	furthermore	furthermore	ADV
emaj-182	195	2	,	,	PUNCT
emaj-182	195	3	they	they	PRON
emaj-182	195	4	should	should	AUX
emaj-182	195	5	be	be	AUX
emaj-182	195	6	easy	easy	ADJ
emaj-182	195	7	for	for	SCONJ
emaj-182	195	8	citizens	citizen	NOUN
emaj-182	195	9	to	to	PART
emaj-182	195	10	use	use	VERB
emaj-182	195	11	,	,	PUNCT
emaj-182	195	12	benefit	benefit	VERB
emaj-182	195	13	them	they	PRON
emaj-182	195	14	and	and	CCONJ
emaj-182	195	15	facilitate	facilitate	VERB
emaj-182	195	16	their	their	PRON
emaj-182	195	17	relations	relation	NOUN
emaj-182	195	18	with	with	ADP
emaj-182	195	19	the	the	DET
emaj-182	195	20	public	public	ADJ
emaj-182	195	21	sector	sector	NOUN
emaj-182	195	22	.	.	PUNCT
emaj-182	196	1	second	second	ADJ
emaj-182	196	2	,	,	PUNCT
emaj-182	196	3	this	this	DET
emaj-182	196	4	study	study	NOUN
emaj-182	196	5	reveals	reveal	VERB
emaj-182	196	6	the	the	DET
emaj-182	196	7	effect	effect	NOUN
emaj-182	196	8	of	of	ADP
emaj-182	196	9	trust	trust	NOUN
emaj-182	196	10	in	in	ADP
emaj-182	196	11	the	the	DET
emaj-182	196	12	public	public	ADJ
emaj-182	196	13	sector	sector	NOUN
emaj-182	196	14	websites	website	NOUN
emaj-182	196	15	and	and	CCONJ
emaj-182	196	16	social	social	ADJ
emaj-182	196	17	media	medium	NOUN
emaj-182	196	18	on	on	ADP
emaj-182	196	19	trust	trust	NOUN
emaj-182	196	20	in	in	ADP
emaj-182	196	21	the	the	DET
emaj-182	196	22	public	public	ADJ
emaj-182	196	23	sector	sector	NOUN
emaj-182	196	24	.	.	PUNCT
emaj-182	197	1	tolbert	tolbert	PROPN
emaj-182	197	2	,	,	PUNCT
emaj-182	197	3	and	and	CCONJ
emaj-182	197	4	mossberger	mossberger	NOUN
emaj-182	197	5	(	(	PUNCT
emaj-182	197	6	2006	2006	NUM
emaj-182	197	7	)	)	PUNCT
emaj-182	197	8	and	and	CCONJ
emaj-182	197	9	welch	welch	PROPN
emaj-182	197	10	et	et	PROPN
emaj-182	197	11	al	al	PROPN
emaj-182	197	12	.	.	PROPN
emaj-182	197	13	(	(	PUNCT
emaj-182	197	14	2004	2004	NUM
emaj-182	197	15	)	)	PUNCT
emaj-182	197	16	found	find	VERB
emaj-182	197	17	that	that	PRON
emaj-182	197	18	trust	trust	NOUN
emaj-182	197	19	in	in	ADP
emaj-182	197	20	e	e	NOUN
emaj-182	197	21	-	-	NOUN
emaj-182	197	22	government	government	NOUN
emaj-182	197	23	affects	affect	VERB
emaj-182	197	24	trust	trust	NOUN
emaj-182	197	25	in	in	ADP
emaj-182	197	26	government	government	NOUN
emaj-182	197	27	.	.	PUNCT
emaj-182	198	1	also	also	ADV
emaj-182	198	2	,	,	PUNCT
emaj-182	198	3	park	park	NOUN
emaj-182	198	4	,	,	PUNCT
emaj-182	198	5	choi	choi	NOUN
emaj-182	198	6	,	,	PUNCT
emaj-182	198	7	kim	kim	PROPN
emaj-182	198	8	,	,	PUNCT
emaj-182	198	9	and	and	CCONJ
emaj-182	198	10	rho	rho	ADJ
emaj-182	198	11	(	(	PUNCT
emaj-182	198	12	2015	2015	NUM
emaj-182	198	13	)	)	PUNCT
emaj-182	198	14	shows	show	VERB
emaj-182	198	15	that	that	SCONJ
emaj-182	198	16	trust	trust	NOUN
emaj-182	198	17	in	in	ADP
emaj-182	198	18	the	the	DET
emaj-182	198	19	government	government	NOUN
emaj-182	198	20	’s	’s	PART
emaj-182	198	21	social	social	ADJ
emaj-182	198	22	media	medium	NOUN
emaj-182	198	23	services	service	NOUN
emaj-182	198	24	affects	affect	VERB
emaj-182	198	25	trust	trust	NOUN
emaj-182	198	26	in	in	ADP
emaj-182	198	27	government	government	NOUN
emaj-182	198	28	.	.	PUNCT
emaj-182	199	1	namely	namely	ADV
emaj-182	199	2	,	,	PUNCT
emaj-182	199	3	our	our	PRON
emaj-182	199	4	result	result	NOUN
emaj-182	199	5	is	be	AUX
emaj-182	199	6	consistent	consistent	ADJ
emaj-182	199	7	with	with	ADP
emaj-182	199	8	the	the	DET
emaj-182	199	9	previous	previous	ADJ
emaj-182	199	10	studies	study	NOUN
emaj-182	199	11	.	.	PUNCT
emaj-182	200	1	it	it	PRON
emaj-182	200	2	can	can	AUX
emaj-182	200	3	be	be	AUX
emaj-182	200	4	stated	state	VERB
emaj-182	200	5	that	that	SCONJ
emaj-182	200	6	,	,	PUNCT
emaj-182	200	7	online	online	ADJ
emaj-182	200	8	services	service	NOUN
emaj-182	200	9	are	be	AUX
emaj-182	200	10	an	an	DET
emaj-182	200	11	issue	issue	NOUN
emaj-182	200	12	that	that	SCONJ
emaj-182	200	13	the	the	DET
emaj-182	200	14	public	public	ADJ
emaj-182	200	15	sector	sector	NOUN
emaj-182	200	16	needs	need	VERB
emaj-182	200	17	to	to	PART
emaj-182	200	18	consider	consider	VERB
emaj-182	200	19	important	important	ADJ
emaj-182	200	20	.	.	PUNCT
emaj-182	201	1	because	because	SCONJ
emaj-182	201	2	,	,	PUNCT
emaj-182	201	3	online	online	ADJ
emaj-182	201	4	services	service	NOUN
emaj-182	201	5	are	be	AUX
emaj-182	201	6	the	the	DET
emaj-182	201	7	easiest	easy	ADJ
emaj-182	201	8	meeting	meeting	NOUN
emaj-182	201	9	point	point	NOUN
emaj-182	201	10	for	for	ADP
emaj-182	201	11	citizens	citizen	NOUN
emaj-182	201	12	and	and	CCONJ
emaj-182	201	13	public	public	ADJ
emaj-182	201	14	institutions	institution	NOUN
emaj-182	201	15	in	in	ADP
emaj-182	201	16	today	today	NOUN
emaj-182	201	17	’s	’s	PART
emaj-182	201	18	information	information	NOUN
emaj-182	201	19	age	age	NOUN
emaj-182	201	20	.	.	PUNCT
emaj-182	202	1	transparent	transparent	ADJ
emaj-182	202	2	and	and	CCONJ
emaj-182	202	3	up	up	ADP
emaj-182	202	4	-	-	PUNCT
emaj-182	202	5	to	to	ADP
emaj-182	202	6	-	-	PUNCT
emaj-182	202	7	date	date	NOUN
emaj-182	202	8	volume	volume	NOUN
emaj-182	202	9	10	10	NUM
emaj-182	203	1	no	no	DET
emaj-182	203	2	1	1	NUM
emaj-182	203	3	(	(	PUNCT
emaj-182	203	4	2020	2020	NUM
emaj-182	203	5	)	)	PUNCT
emaj-182	203	6	|	|	ADV
emaj-182	203	7	issn	issn	VERB
emaj-182	203	8	2158	2158	NUM
emaj-182	203	9	-	-	SYM
emaj-182	203	10	8708	8708	NUM
emaj-182	203	11	(	(	PUNCT
emaj-182	203	12	online	online	NOUN
emaj-182	203	13	)	)	PUNCT
emaj-182	204	1	|	|	ADV
emaj-182	204	2	doi	doi	X
emaj-182	204	3	10.5195	10.5195	NUM
emaj-182	204	4	/	/	SYM
emaj-182	204	5	emaj.2020.182	emaj.2020.182	NOUN
emaj-182	204	6	|	|	NOUN
emaj-182	204	7	http://emaj.pitt.edu	http://emaj.pitt.edu	X
emaj-182	204	8	hüseyin	hüseyin	PROPN
emaj-182	204	9	i̇nce	i̇nce	PROPN
emaj-182	204	10	,	,	PUNCT
emaj-182	204	11	salih	salih	PROPN
emaj-182	204	12	zeki	zeki	PROPN
emaj-182	204	13	i̇mamoğlu	i̇mamoğlu	PROPN
emaj-182	204	14	,	,	PUNCT
emaj-182	204	15	hülya	hülya	ADV
emaj-182	204	16	türkcan	türkcan	ADJ
emaj-182	204	17	,	,	PUNCT
emaj-182	204	18	gülsüm	gülsüm	PROPN
emaj-182	204	19	akca	akca	NOUN
emaj-182	204	20	emerging	emerge	VERB
emaj-182	204	21	markets	market	NOUN
emaj-182	204	22	journal	journal	NOUN
emaj-182	204	23	|	|	ADV
emaj-182	204	24	p	p	NOUN
emaj-182	204	25	a	a	DET
emaj-182	204	26	g	g	NOUN
emaj-182	204	27	e	e	NOUN
emaj-182	204	28	2	2	NUM
emaj-182	204	29	7	7	NUM
emaj-182	204	30	interaction	interaction	NOUN
emaj-182	204	31	with	with	ADP
emaj-182	204	32	citizens	citizen	NOUN
emaj-182	204	33	through	through	ADP
emaj-182	204	34	the	the	DET
emaj-182	204	35	website	website	NOUN
emaj-182	204	36	and	and	CCONJ
emaj-182	204	37	social	social	ADJ
emaj-182	204	38	media	medium	NOUN
emaj-182	204	39	can	can	AUX
emaj-182	204	40	significantly	significantly	ADV
emaj-182	204	41	increase	increase	VERB
emaj-182	204	42	trust	trust	NOUN
emaj-182	204	43	in	in	ADP
emaj-182	204	44	the	the	DET
emaj-182	204	45	public	public	ADJ
emaj-182	204	46	sector	sector	NOUN
emaj-182	204	47	.	.	PUNCT
emaj-182	205	1	third	third	ADJ
emaj-182	205	2	,	,	PUNCT
emaj-182	205	3	this	this	DET
emaj-182	205	4	research	research	NOUN
emaj-182	205	5	demonstrated	demonstrate	VERB
emaj-182	205	6	the	the	DET
emaj-182	205	7	effect	effect	NOUN
emaj-182	205	8	of	of	ADP
emaj-182	205	9	trust	trust	NOUN
emaj-182	205	10	in	in	ADP
emaj-182	205	11	the	the	DET
emaj-182	205	12	public	public	ADJ
emaj-182	205	13	sector	sector	NOUN
emaj-182	205	14	on	on	ADP
emaj-182	205	15	citizen	citizen	NOUN
emaj-182	205	16	satisfaction	satisfaction	NOUN
emaj-182	205	17	.	.	PUNCT
emaj-182	206	1	some	some	DET
emaj-182	206	2	studies	study	NOUN
emaj-182	206	3	handled	handle	VERB
emaj-182	206	4	these	these	DET
emaj-182	206	5	construct	construct	NOUN
emaj-182	206	6	as	as	ADP
emaj-182	206	7	interrelated	interrelated	ADJ
emaj-182	206	8	(	(	PUNCT
emaj-182	206	9	yoon	yoon	NOUN
emaj-182	206	10	,	,	PUNCT
emaj-182	206	11	2002	2002	NUM
emaj-182	206	12	;	;	PUNCT
emaj-182	206	13	welch	welch	PROPN
emaj-182	206	14	et	et	PROPN
emaj-182	206	15	al	al	PROPN
emaj-182	206	16	.	.	PROPN
emaj-182	206	17	,	,	PUNCT
emaj-182	206	18	2004	2004	NUM
emaj-182	206	19	)	)	PUNCT
emaj-182	206	20	before	before	ADV
emaj-182	206	21	.	.	PUNCT
emaj-182	207	1	van	van	PROPN
emaj-182	207	2	ryzin	ryzin	PROPN
emaj-182	207	3	(	(	PUNCT
emaj-182	207	4	2007	2007	NUM
emaj-182	207	5	)	)	PUNCT
emaj-182	207	6	found	find	VERB
emaj-182	207	7	that	that	SCONJ
emaj-182	207	8	,	,	PUNCT
emaj-182	207	9	the	the	DET
emaj-182	207	10	outcome	outcome	NOUN
emaj-182	207	11	of	of	ADP
emaj-182	207	12	overall	overall	ADJ
emaj-182	207	13	citizen	citizen	NOUN
emaj-182	207	14	satisfaction	satisfaction	NOUN
emaj-182	207	15	influences	influence	VERB
emaj-182	207	16	trust	trust	NOUN
emaj-182	207	17	in	in	ADP
emaj-182	207	18	government	government	NOUN
emaj-182	207	19	.	.	PUNCT
emaj-182	208	1	our	our	PRON
emaj-182	208	2	finding	finding	NOUN
emaj-182	208	3	shows	show	VERB
emaj-182	208	4	that	that	SCONJ
emaj-182	208	5	trust	trust	NOUN
emaj-182	208	6	in	in	ADP
emaj-182	208	7	government	government	NOUN
emaj-182	208	8	affects	affect	VERB
emaj-182	208	9	citizen	citizen	NOUN
emaj-182	208	10	satisfaction	satisfaction	NOUN
emaj-182	208	11	.	.	PUNCT
emaj-182	209	1	this	this	PRON
emaj-182	209	2	brought	bring	VERB
emaj-182	209	3	a	a	DET
emaj-182	209	4	new	new	ADJ
emaj-182	209	5	perspective	perspective	NOUN
emaj-182	209	6	to	to	ADP
emaj-182	209	7	the	the	DET
emaj-182	209	8	relevant	relevant	ADJ
emaj-182	209	9	literature	literature	NOUN
emaj-182	209	10	.	.	PUNCT
emaj-182	210	1	according	accord	VERB
emaj-182	210	2	to	to	ADP
emaj-182	210	3	our	our	PRON
emaj-182	210	4	findings	finding	NOUN
emaj-182	210	5	,	,	PUNCT
emaj-182	210	6	public	public	ADJ
emaj-182	210	7	institutions	institution	NOUN
emaj-182	210	8	should	should	AUX
emaj-182	210	9	have	have	VERB
emaj-182	210	10	competence	competence	NOUN
emaj-182	210	11	,	,	PUNCT
emaj-182	210	12	benevolence	benevolence	NOUN
emaj-182	210	13	,	,	PUNCT
emaj-182	210	14	and	and	CCONJ
emaj-182	210	15	honesty	honesty	NOUN
emaj-182	210	16	since	since	SCONJ
emaj-182	210	17	they	they	PRON
emaj-182	210	18	win	win	VERB
emaj-182	210	19	the	the	DET
emaj-182	210	20	trust	trust	NOUN
emaj-182	210	21	of	of	ADP
emaj-182	210	22	citizen	citizen	NOUN
emaj-182	210	23	(	(	PUNCT
emaj-182	210	24	xu	xu	INTJ
emaj-182	210	25	et	et	PROPN
emaj-182	210	26	al	al	PROPN
emaj-182	210	27	.	.	PROPN
emaj-182	210	28	,	,	PUNCT
emaj-182	210	29	2016	2016	NUM
emaj-182	210	30	)	)	PUNCT
emaj-182	210	31	.	.	PUNCT
emaj-182	211	1	thus	thus	ADV
emaj-182	211	2	,	,	PUNCT
emaj-182	211	3	it	it	PRON
emaj-182	211	4	will	will	AUX
emaj-182	211	5	be	be	AUX
emaj-182	211	6	possible	possible	ADJ
emaj-182	211	7	to	to	PART
emaj-182	211	8	ensure	ensure	VERB
emaj-182	211	9	citizen	citizen	NOUN
emaj-182	211	10	satisfaction	satisfaction	NOUN
emaj-182	211	11	.	.	PUNCT
emaj-182	212	1	like	like	ADP
emaj-182	212	2	all	all	DET
emaj-182	212	3	empirical	empirical	ADJ
emaj-182	212	4	researches	research	NOUN
emaj-182	212	5	,	,	PUNCT
emaj-182	212	6	this	this	DET
emaj-182	212	7	study	study	NOUN
emaj-182	212	8	is	be	AUX
emaj-182	212	9	subject	subject	ADJ
emaj-182	212	10	to	to	ADP
emaj-182	212	11	some	some	DET
emaj-182	212	12	limitations	limitation	NOUN
emaj-182	212	13	.	.	PUNCT
emaj-182	213	1	first	first	ADV
emaj-182	213	2	,	,	PUNCT
emaj-182	213	3	this	this	DET
emaj-182	213	4	research	research	NOUN
emaj-182	213	5	was	be	AUX
emaj-182	213	6	conducted	conduct	VERB
emaj-182	213	7	with	with	ADP
emaj-182	213	8	users	user	NOUN
emaj-182	213	9	of	of	ADP
emaj-182	213	10	the	the	DET
emaj-182	213	11	website	website	NOUN
emaj-182	213	12	or	or	CCONJ
emaj-182	213	13	social	social	ADJ
emaj-182	213	14	media	medium	NOUN
emaj-182	213	15	service	service	NOUN
emaj-182	213	16	belonging	belong	VERB
emaj-182	213	17	to	to	ADP
emaj-182	213	18	the	the	DET
emaj-182	213	19	municipalities	municipality	NOUN
emaj-182	213	20	in	in	ADP
emaj-182	213	21	turkey	turkey	NOUN
emaj-182	213	22	.	.	PUNCT
emaj-182	214	1	so	so	ADV
emaj-182	214	2	generalizability	generalizability	NOUN
emaj-182	214	3	of	of	ADP
emaj-182	214	4	our	our	PRON
emaj-182	214	5	results	result	NOUN
emaj-182	214	6	is	be	AUX
emaj-182	214	7	a	a	DET
emaj-182	214	8	limitation	limitation	NOUN
emaj-182	214	9	.	.	PUNCT
emaj-182	215	1	however	however	ADV
emaj-182	215	2	,	,	PUNCT
emaj-182	215	3	further	further	ADJ
emaj-182	215	4	studies	study	NOUN
emaj-182	215	5	can	can	AUX
emaj-182	215	6	enlarge	enlarge	VERB
emaj-182	215	7	or	or	CCONJ
emaj-182	215	8	differentiate	differentiate	VERB
emaj-182	215	9	the	the	DET
emaj-182	215	10	sample	sample	NOUN
emaj-182	215	11	through	through	ADP
emaj-182	215	12	shedding	shed	VERB
emaj-182	215	13	light	light	NOUN
emaj-182	215	14	on	on	ADP
emaj-182	215	15	this	this	DET
emaj-182	215	16	research	research	NOUN
emaj-182	215	17	.	.	PUNCT
emaj-182	216	1	secondly	secondly	ADV
emaj-182	216	2	,	,	PUNCT
emaj-182	216	3	this	this	DET
emaj-182	216	4	study	study	NOUN
emaj-182	216	5	is	be	AUX
emaj-182	216	6	prone	prone	ADJ
emaj-182	216	7	to	to	ADP
emaj-182	216	8	common	common	ADJ
emaj-182	216	9	method	method	NOUN
emaj-182	216	10	bias	bias	NOUN
emaj-182	216	11	.	.	PUNCT
emaj-182	217	1	this	this	DET
emaj-182	217	2	study	study	NOUN
emaj-182	217	3	is	be	AUX
emaj-182	217	4	expected	expect	VERB
emaj-182	217	5	to	to	PART
emaj-182	217	6	be	be	AUX
emaj-182	217	7	forefoot	forefoot	ADJ
emaj-182	217	8	for	for	ADP
emaj-182	217	9	new	new	ADJ
emaj-182	217	10	studies	study	NOUN
emaj-182	217	11	that	that	PRON
emaj-182	217	12	will	will	AUX
emaj-182	217	13	contribute	contribute	VERB
emaj-182	217	14	to	to	ADP
emaj-182	217	15	the	the	DET
emaj-182	217	16	development	development	NOUN
emaj-182	217	17	of	of	ADP
emaj-182	217	18	relevant	relevant	ADJ
emaj-182	217	19	literature	literature	NOUN
emaj-182	217	20	.	.	PUNCT
emaj-182	218	1	researchers	researcher	NOUN
emaj-182	218	2	can	can	AUX
emaj-182	218	3	examine	examine	VERB
emaj-182	218	4	the	the	DET
emaj-182	218	5	citizen	citizen	NOUN
emaj-182	218	6	’s	’s	PART
emaj-182	218	7	habit	habit	NOUN
emaj-182	218	8	of	of	ADP
emaj-182	218	9	usage	usage	NOUN
emaj-182	218	10	for	for	ADP
emaj-182	218	11	online	online	ADJ
emaj-182	218	12	services	service	NOUN
emaj-182	218	13	in	in	ADP
emaj-182	218	14	general	general	ADJ
emaj-182	218	15	and	and	CCONJ
emaj-182	218	16	its	its	PRON
emaj-182	218	17	effects	effect	NOUN
emaj-182	218	18	can	can	AUX
emaj-182	218	19	be	be	AUX
emaj-182	218	20	analysed	analyse	VERB
emaj-182	218	21	as	as	ADV
emaj-182	218	22	well	well	ADV
emaj-182	218	23	.	.	PUNCT
emaj-182	219	1	this	this	DET
emaj-182	219	2	model	model	NOUN
emaj-182	219	3	can	can	AUX
emaj-182	219	4	also	also	ADV
emaj-182	219	5	be	be	AUX
emaj-182	219	6	tested	test	VERB
emaj-182	219	7	by	by	ADP
emaj-182	219	8	conducting	conduct	VERB
emaj-182	219	9	with	with	ADP
emaj-182	219	10	users	user	NOUN
emaj-182	219	11	of	of	ADP
emaj-182	219	12	other	other	ADJ
emaj-182	219	13	public	public	ADJ
emaj-182	219	14	institutions	institution	NOUN
emaj-182	219	15	.	.	PUNCT
emaj-182	220	1	references	reference	NOUN
emaj-182	220	2	abu	abu	PROPN
emaj-182	220	3	-	-	PUNCT
emaj-182	220	4	shanab	shanab	PROPN
emaj-182	220	5	,	,	PUNCT
emaj-182	220	6	e.	e.	PROPN
emaj-182	220	7	(	(	PUNCT
emaj-182	220	8	2014	2014	NUM
emaj-182	220	9	)	)	PUNCT
emaj-182	220	10	.	.	PUNCT
emaj-182	221	1	antecedents	antecedent	NOUN
emaj-182	221	2	of	of	ADP
emaj-182	221	3	trust	trust	NOUN
emaj-182	221	4	in	in	ADP
emaj-182	221	5	egovernment	egovernment	NOUN
emaj-182	221	6	services	service	NOUN
emaj-182	221	7	:	:	PUNCT
emaj-182	221	8	an	an	DET
emaj-182	221	9	empirical	empirical	ADJ
emaj-182	221	10	test	test	NOUN
emaj-182	221	11	in	in	ADP
emaj-182	221	12	jordan	jordan	PROPN
emaj-182	221	13	.	.	PUNCT
emaj-182	222	1	transforming	transform	VERB
emaj-182	222	2	government	government	NOUN
emaj-182	222	3	:	:	PUNCT
emaj-182	222	4	people	people	NOUN
emaj-182	222	5	,	,	PUNCT
emaj-182	222	6	process	process	NOUN
emaj-182	222	7	and	and	CCONJ
emaj-182	222	8	policy	policy	NOUN
emaj-182	222	9	,	,	PUNCT
emaj-182	222	10	8(4	8(4	NUM
emaj-182	222	11	)	)	PUNCT
emaj-182	222	12	,	,	PUNCT
emaj-182	222	13	480	480	NUM
emaj-182	222	14	-	-	SYM
emaj-182	222	15	499	499	NUM
emaj-182	222	16	.	.	PUNCT
emaj-182	222	17	aladwani	aladwani	NOUN
emaj-182	222	18	,	,	PUNCT
emaj-182	222	19	a.	a.	NOUN
emaj-182	222	20	m.	m.	NOUN
emaj-182	222	21	(	(	PUNCT
emaj-182	222	22	2014	2014	NUM
emaj-182	222	23	)	)	PUNCT
emaj-182	222	24	.	.	PUNCT
emaj-182	223	1	cognitive	cognitive	ADJ
emaj-182	223	2	beliefs	belief	NOUN
emaj-182	223	3	about	about	ADP
emaj-182	223	4	and	and	CCONJ
emaj-182	223	5	the	the	DET
emaj-182	223	6	positive	positive	ADJ
emaj-182	223	7	psychological	psychological	ADJ
emaj-182	223	8	tendency	tendency	NOUN
emaj-182	223	9	towards	towards	ADP
emaj-182	223	10	egovernment	egovernment	NOUN
emaj-182	223	11	quality	quality	NOUN
emaj-182	223	12	.	.	PUNCT
emaj-182	224	1	procedia	procedia	NOUN
emaj-182	224	2	-	-	PUNCT
emaj-182	224	3	social	social	ADJ
emaj-182	224	4	and	and	CCONJ
emaj-182	224	5	behavioral	behavioral	ADJ
emaj-182	224	6	sciences	science	NOUN
emaj-182	224	7	,	,	PUNCT
emaj-182	224	8	127	127	NUM
emaj-182	224	9	,	,	PUNCT
emaj-182	224	10	570	570	NUM
emaj-182	224	11	-	-	SYM
emaj-182	224	12	574	574	NUM
emaj-182	224	13	.	.	PUNCT
emaj-182	225	1	alawadhi	alawadhi	PROPN
emaj-182	225	2	,	,	PUNCT
emaj-182	225	3	s.	s.	PROPN
emaj-182	225	4	,	,	PUNCT
emaj-182	225	5	&	&	CCONJ
emaj-182	225	6	morris	morris	PROPN
emaj-182	225	7	,	,	PUNCT
emaj-182	225	8	a.	a.	NOUN
emaj-182	225	9	(	(	PUNCT
emaj-182	225	10	2008	2008	NUM
emaj-182	225	11	)	)	PUNCT
emaj-182	225	12	.	.	PUNCT
emaj-182	226	1	the	the	DET
emaj-182	226	2	use	use	NOUN
emaj-182	226	3	of	of	ADP
emaj-182	226	4	the	the	DET
emaj-182	226	5	utaut	utaut	PROPN
emaj-182	226	6	model	model	NOUN
emaj-182	226	7	in	in	ADP
emaj-182	226	8	the	the	DET
emaj-182	226	9	adoption	adoption	NOUN
emaj-182	226	10	of	of	ADP
emaj-182	226	11	egovernment	egovernment	NOUN
emaj-182	226	12	services	service	NOUN
emaj-182	226	13	in	in	ADP
emaj-182	226	14	kuwait	kuwait	PROPN
emaj-182	226	15	.	.	PUNCT
emaj-182	227	1	proceedings	proceeding	NOUN
emaj-182	227	2	of	of	ADP
emaj-182	227	3	the	the	DET
emaj-182	227	4	41st	41st	ADJ
emaj-182	227	5	annual	annual	ADJ
emaj-182	227	6	hawaii	hawaii	PROPN
emaj-182	227	7	international	international	PROPN
emaj-182	227	8	conference	conference	NOUN
emaj-182	227	9	on	on	ADP
emaj-182	227	10	system	system	NOUN
emaj-182	227	11	sciences	science	NOUN
emaj-182	227	12	,	,	PUNCT
emaj-182	227	13	1	1	NUM
emaj-182	227	14	-	-	SYM
emaj-182	227	15	11	11	NUM
emaj-182	227	16	.	.	PUNCT
emaj-182	228	1	al	al	PROPN
emaj-182	228	2	-	-	PUNCT
emaj-182	228	3	jamal	jamal	PROPN
emaj-182	228	4	,	,	PUNCT
emaj-182	228	5	m.	m.	NOUN
emaj-182	228	6	,	,	PUNCT
emaj-182	228	7	&	&	CCONJ
emaj-182	228	8	abu	abu	PROPN
emaj-182	228	9	-	-	PUNCT
emaj-182	228	10	shanab	shanab	PROPN
emaj-182	228	11	,	,	PUNCT
emaj-182	228	12	e.	e.	PROPN
emaj-182	228	13	(	(	PUNCT
emaj-182	228	14	2015	2015	NUM
emaj-182	228	15	)	)	PUNCT
emaj-182	228	16	.	.	PUNCT
emaj-182	229	1	privacy	privacy	NOUN
emaj-182	229	2	policy	policy	NOUN
emaj-182	229	3	of	of	ADP
emaj-182	229	4	e	e	NOUN
emaj-182	229	5	-	-	NOUN
emaj-182	229	6	government	government	NOUN
emaj-182	229	7	websites	website	NOUN
emaj-182	229	8	and	and	CCONJ
emaj-182	229	9	the	the	DET
emaj-182	229	10	effect	effect	NOUN
emaj-182	229	11	on	on	ADP
emaj-182	229	12	users	user	NOUN
emaj-182	229	13	’	'	PUNCT
emaj-182	229	14	privacy	privacy	NOUN
emaj-182	229	15	.	.	PUNCT
emaj-182	230	1	the	the	DET
emaj-182	230	2	7th	7th	ADJ
emaj-182	230	3	international	international	ADJ
emaj-182	230	4	conference	conference	NOUN
emaj-182	230	5	on	on	ADP
emaj-182	230	6	information	information	NOUN
emaj-182	230	7	technology	technology	NOUN
emaj-182	230	8	,	,	PUNCT
emaj-182	230	9	338344	338344	NUM
emaj-182	230	10	.	.	PUNCT
emaj-182	231	1	alsaghier	alsaghier	PROPN
emaj-182	231	2	,	,	PUNCT
emaj-182	231	3	h.	h.	PROPN
emaj-182	231	4	,	,	PUNCT
emaj-182	231	5	ford	ford	PROPN
emaj-182	231	6	,	,	PUNCT
emaj-182	231	7	m.	m.	NOUN
emaj-182	231	8	,	,	PUNCT
emaj-182	231	9	nguyen	nguyen	PROPN
emaj-182	231	10	,	,	PUNCT
emaj-182	231	11	a.	a.	NOUN
emaj-182	231	12	,	,	PUNCT
emaj-182	231	13	&	&	CCONJ
emaj-182	231	14	hexel	hexel	PROPN
emaj-182	231	15	,	,	PUNCT
emaj-182	231	16	r.	r.	PROPN
emaj-182	231	17	(	(	PUNCT
emaj-182	231	18	2011	2011	NUM
emaj-182	231	19	)	)	PUNCT
emaj-182	231	20	.	.	PUNCT
emaj-182	232	1	conceptualising	conceptualise	VERB
emaj-182	232	2	citizen	citizen	PROPN
emaj-182	232	3	’s	’s	PART
emaj-182	232	4	trust	trust	NOUN
emaj-182	232	5	in	in	ADP
emaj-182	232	6	e	e	NOUN
emaj-182	232	7	-	-	NOUN
emaj-182	232	8	government	government	NOUN
emaj-182	232	9	:	:	PUNCT
emaj-182	232	10	application	application	NOUN
emaj-182	232	11	of	of	ADP
emaj-182	232	12	q	q	PROPN
emaj-182	232	13	methodology	methodology	NOUN
emaj-182	232	14	.	.	PUNCT
emaj-182	233	1	leading	lead	VERB
emaj-182	233	2	issues	issue	NOUN
emaj-182	233	3	in	in	ADP
emaj-182	233	4	e	e	NOUN
emaj-182	233	5	-	-	NOUN
emaj-182	233	6	government	government	NOUN
emaj-182	233	7	,	,	PUNCT
emaj-182	233	8	1	1	NUM
emaj-182	233	9	,	,	PUNCT
emaj-182	233	10	204	204	NUM
emaj-182	233	11	-	-	SYM
emaj-182	233	12	230	230	NUM
emaj-182	233	13	.	.	PUNCT
emaj-182	234	1	ayyash	ayyash	PROPN
emaj-182	234	2	,	,	PUNCT
emaj-182	234	3	m.	m.	NOUN
emaj-182	234	4	m.	m.	NOUN
emaj-182	234	5	,	,	PUNCT
emaj-182	234	6	ahmad	ahmad	PROPN
emaj-182	234	7	,	,	PUNCT
emaj-182	234	8	k.	k.	PROPN
emaj-182	234	9	,	,	PUNCT
emaj-182	234	10	&	&	CCONJ
emaj-182	234	11	singh	singh	PROPN
emaj-182	234	12	,	,	PUNCT
emaj-182	234	13	d.	d.	PROPN
emaj-182	234	14	(	(	PUNCT
emaj-182	234	15	2013	2013	NUM
emaj-182	234	16	)	)	PUNCT
emaj-182	234	17	.	.	PUNCT
emaj-182	235	1	investigating	investigate	VERB
emaj-182	235	2	the	the	DET
emaj-182	235	3	effect	effect	NOUN
emaj-182	235	4	of	of	ADP
emaj-182	235	5	information	information	NOUN
emaj-182	235	6	systems	system	NOUN
emaj-182	235	7	factors	factor	NOUN
emaj-182	235	8	on	on	ADP
emaj-182	235	9	trust	trust	NOUN
emaj-182	235	10	in	in	ADP
emaj-182	235	11	e	e	NOUN
emaj-182	235	12	-	-	NOUN
emaj-182	235	13	government	government	ADJ
emaj-182	235	14	initiative	initiative	NOUN
emaj-182	235	15	adoption	adoption	NOUN
emaj-182	235	16	in	in	ADP
emaj-182	235	17	palestinian	palestinian	ADJ
emaj-182	235	18	public	public	ADJ
emaj-182	235	19	sector	sector	NOUN
emaj-182	235	20	.	.	PUNCT
emaj-182	236	1	research	research	NOUN
emaj-182	236	2	journal	journal	PROPN
emaj-182	236	3	of	of	ADP
emaj-182	236	4	applied	apply	VERB
emaj-182	236	5	sciences	science	NOUN
emaj-182	236	6	,	,	PUNCT
emaj-182	236	7	engineering	engineering	NOUN
emaj-182	236	8	and	and	CCONJ
emaj-182	236	9	technology	technology	NOUN
emaj-182	236	10	,	,	PUNCT
emaj-182	236	11	5(15	5(15	NUM
emaj-182	236	12	)	)	PUNCT
emaj-182	236	13	,	,	PUNCT
emaj-182	236	14	3865	3865	NUM
emaj-182	236	15	-	-	SYM
emaj-182	236	16	3875	3875	NUM
emaj-182	236	17	.	.	PUNCT
emaj-182	237	1	baccarella	baccarella	PROPN
emaj-182	237	2	,	,	PUNCT
emaj-182	237	3	c.	c.	PROPN
emaj-182	237	4	v.	v.	PROPN
emaj-182	237	5	,	,	PUNCT
emaj-182	237	6	wagner	wagner	PROPN
emaj-182	237	7	,	,	PUNCT
emaj-182	237	8	t.	t.	PROPN
emaj-182	237	9	f.	f.	PROPN
emaj-182	237	10	,	,	PUNCT
emaj-182	237	11	kietzmann	kietzmann	PROPN
emaj-182	237	12	,	,	PUNCT
emaj-182	237	13	j.	j.	PROPN
emaj-182	237	14	h.	h.	PROPN
emaj-182	237	15	,	,	PUNCT
emaj-182	237	16	&	&	CCONJ
emaj-182	237	17	mccarthy	mccarthy	PROPN
emaj-182	237	18	,	,	PUNCT
emaj-182	237	19	i.	i.	PROPN
emaj-182	237	20	p.	p.	PROPN
emaj-182	237	21	(	(	PUNCT
emaj-182	237	22	2018	2018	NUM
emaj-182	237	23	)	)	PUNCT
emaj-182	237	24	.	.	PUNCT
emaj-182	238	1	social	social	ADJ
emaj-182	238	2	media	medium	NOUN
emaj-182	238	3	?	?	PUNCT
emaj-182	239	1	it	it	PRON
emaj-182	239	2	's	be	AUX
emaj-182	239	3	serious	serious	ADJ
emaj-182	239	4	!	!	PUNCT
emaj-182	240	1	understanding	understand	VERB
emaj-182	240	2	the	the	DET
emaj-182	240	3	dark	dark	ADJ
emaj-182	240	4	side	side	NOUN
emaj-182	240	5	of	of	ADP
emaj-182	240	6	social	social	ADJ
emaj-182	240	7	media	medium	NOUN
emaj-182	240	8	.	.	PUNCT
emaj-182	241	1	european	european	ADJ
emaj-182	241	2	management	management	PROPN
emaj-182	241	3	journal	journal	PROPN
emaj-182	241	4	,	,	PUNCT
emaj-182	241	5	36(4	36(4	NUM
emaj-182	241	6	)	)	PUNCT
emaj-182	241	7	,	,	PUNCT
emaj-182	241	8	431	431	NUM
emaj-182	241	9	-	-	SYM
emaj-182	241	10	438	438	NUM
emaj-182	241	11	.	.	PUNCT
emaj-182	242	1	bélanger	bélanger	NOUN
emaj-182	242	2	,	,	PUNCT
emaj-182	242	3	f.	f.	PROPN
emaj-182	242	4	,	,	PUNCT
emaj-182	242	5	&	&	CCONJ
emaj-182	242	6	carter	carter	PROPN
emaj-182	242	7	,	,	PUNCT
emaj-182	242	8	l.	l.	PROPN
emaj-182	242	9	(	(	PUNCT
emaj-182	242	10	2008	2008	NUM
emaj-182	242	11	)	)	PUNCT
emaj-182	242	12	.	.	PUNCT
emaj-182	243	1	trust	trust	NOUN
emaj-182	243	2	and	and	CCONJ
emaj-182	243	3	risk	risk	NOUN
emaj-182	243	4	in	in	ADP
emaj-182	243	5	egovernment	egovernment	NOUN
emaj-182	243	6	adoption	adoption	NOUN
emaj-182	243	7	.	.	PUNCT
emaj-182	244	1	the	the	DET
emaj-182	244	2	journal	journal	NOUN
emaj-182	244	3	of	of	ADP
emaj-182	244	4	strategic	strategic	ADJ
emaj-182	244	5	information	information	NOUN
emaj-182	244	6	systems	system	NOUN
emaj-182	244	7	,	,	PUNCT
emaj-182	244	8	17(2	17(2	NUM
emaj-182	244	9	)	)	PUNCT
emaj-182	244	10	,	,	PUNCT
emaj-182	244	11	165	165	NUM
emaj-182	244	12	-	-	SYM
emaj-182	244	13	176	176	NUM
emaj-182	244	14	.	.	PUNCT
emaj-182	245	1	bhimani	bhimani	PROPN
emaj-182	245	2	,	,	PUNCT
emaj-182	245	3	h.	h.	PROPN
emaj-182	245	4	,	,	PUNCT
emaj-182	245	5	mention	mention	VERB
emaj-182	245	6	,	,	PUNCT
emaj-182	245	7	a.	a.	PROPN
emaj-182	245	8	l.	l.	PROPN
emaj-182	245	9	,	,	PUNCT
emaj-182	245	10	&	&	CCONJ
emaj-182	245	11	barlatier	barlatier	ADV
emaj-182	245	12	,	,	PUNCT
emaj-182	245	13	p.	p.	PROPN
emaj-182	245	14	j.	j.	PROPN
emaj-182	246	1	(	(	PUNCT
emaj-182	246	2	2018	2018	NUM
emaj-182	246	3	)	)	PUNCT
emaj-182	246	4	.	.	PUNCT
emaj-182	247	1	social	social	ADJ
emaj-182	247	2	media	medium	NOUN
emaj-182	247	3	and	and	CCONJ
emaj-182	247	4	innovation	innovation	NOUN
emaj-182	247	5	:	:	PUNCT
emaj-182	247	6	a	a	DET
emaj-182	247	7	systematic	systematic	ADJ
emaj-182	247	8	literature	literature	NOUN
emaj-182	247	9	review	review	NOUN
emaj-182	247	10	and	and	CCONJ
emaj-182	247	11	future	future	ADJ
emaj-182	247	12	research	research	NOUN
emaj-182	247	13	directions	direction	NOUN
emaj-182	247	14	.	.	PUNCT
emaj-182	248	1	technological	technological	ADJ
emaj-182	248	2	forecasting	forecasting	NOUN
emaj-182	248	3	and	and	CCONJ
emaj-182	248	4	social	social	ADJ
emaj-182	248	5	change	change	NOUN
emaj-182	248	6	,	,	PUNCT
emaj-182	248	7	in	in	ADP
emaj-182	248	8	press	press	NOUN
emaj-182	248	9	.	.	PUNCT
emaj-182	249	1	bonsón	bonsón	PROPN
emaj-182	249	2	,	,	PUNCT
emaj-182	249	3	e.	e.	PROPN
emaj-182	249	4	,	,	PUNCT
emaj-182	249	5	torres	torres	PROPN
emaj-182	249	6	,	,	PUNCT
emaj-182	249	7	l.	l.	PROPN
emaj-182	249	8	,	,	PUNCT
emaj-182	249	9	royo	royo	PROPN
emaj-182	249	10	,	,	PUNCT
emaj-182	249	11	s.	s.	PROPN
emaj-182	249	12	,	,	PUNCT
emaj-182	249	13	&	&	CCONJ
emaj-182	249	14	flores	flores	PROPN
emaj-182	249	15	,	,	PUNCT
emaj-182	249	16	f.	f.	PROPN
emaj-182	249	17	(	(	PUNCT
emaj-182	249	18	2012	2012	NUM
emaj-182	249	19	)	)	PUNCT
emaj-182	249	20	.	.	PUNCT
emaj-182	250	1	local	local	ADJ
emaj-182	250	2	e	e	NOUN
emaj-182	250	3	-	-	NOUN
emaj-182	250	4	government	government	NOUN
emaj-182	250	5	2.0	2.0	NUM
emaj-182	250	6	:	:	PUNCT
emaj-182	250	7	social	social	ADJ
emaj-182	250	8	media	medium	NOUN
emaj-182	250	9	and	and	CCONJ
emaj-182	250	10	corporate	corporate	ADJ
emaj-182	250	11	transparency	transparency	NOUN
emaj-182	250	12	in	in	ADP
emaj-182	250	13	municipalities	municipality	NOUN
emaj-182	250	14	.	.	PUNCT
emaj-182	251	1	government	government	NOUN
emaj-182	251	2	information	information	NOUN
emaj-182	251	3	quarterly	quarterly	ADV
emaj-182	251	4	,	,	PUNCT
emaj-182	251	5	29(2	29(2	NUM
emaj-182	251	6	)	)	PUNCT
emaj-182	251	7	,	,	PUNCT
emaj-182	251	8	123132	123132	NUM
emaj-182	251	9	.	.	PUNCT
emaj-182	252	1	chatzoglou	chatzoglou	NOUN
emaj-182	252	2	,	,	PUNCT
emaj-182	252	3	p.	p.	NOUN
emaj-182	252	4	,	,	PUNCT
emaj-182	252	5	chatzoudes	chatzoude	NOUN
emaj-182	252	6	,	,	PUNCT
emaj-182	252	7	d.	d.	PROPN
emaj-182	252	8	,	,	PUNCT
emaj-182	252	9	&	&	CCONJ
emaj-182	252	10	symeonidis	symeonidis	PROPN
emaj-182	252	11	,	,	PUNCT
emaj-182	252	12	s.	s.	PROPN
emaj-182	252	13	(	(	PUNCT
emaj-182	252	14	2015	2015	NUM
emaj-182	252	15	,	,	PUNCT
emaj-182	252	16	september	september	PROPN
emaj-182	252	17	)	)	PUNCT
emaj-182	252	18	.	.	PUNCT
emaj-182	253	1	factors	factor	NOUN
emaj-182	253	2	affecting	affect	VERB
emaj-182	253	3	the	the	DET
emaj-182	253	4	intention	intention	NOUN
emaj-182	253	5	to	to	PART
emaj-182	253	6	use	use	VERB
emaj-182	253	7	e	e	NOUN
emaj-182	253	8	-	-	NOUN
emaj-182	253	9	government	government	NOUN
emaj-182	253	10	services	service	NOUN
emaj-182	253	11	.	.	PUNCT
emaj-182	254	1	federated	federated	ADJ
emaj-182	254	2	conference	conference	NOUN
emaj-182	254	3	on	on	ADP
emaj-182	254	4	computer	computer	NOUN
emaj-182	254	5	science	science	NOUN
emaj-182	254	6	and	and	CCONJ
emaj-182	254	7	information	information	NOUN
emaj-182	254	8	systems	system	NOUN
emaj-182	254	9	,	,	PUNCT
emaj-182	254	10	1489	1489	NUM
emaj-182	254	11	-	-	SYM
emaj-182	254	12	1498	1498	NUM
emaj-182	254	13	.	.	PUNCT
emaj-182	255	1	cheung	cheung	PROPN
emaj-182	255	2	,	,	PUNCT
emaj-182	255	3	m.	m.	PROPN
emaj-182	255	4	f.	f.	PROPN
emaj-182	255	5	,	,	PUNCT
emaj-182	255	6	&	&	CCONJ
emaj-182	255	7	to	to	ADP
emaj-182	255	8	,	,	PUNCT
emaj-182	255	9	w.	w.	PROPN
emaj-182	255	10	m.	m.	PROPN
emaj-182	255	11	(	(	PUNCT
emaj-182	255	12	2017	2017	NUM
emaj-182	255	13	)	)	PUNCT
emaj-182	255	14	.	.	PUNCT
emaj-182	256	1	the	the	DET
emaj-182	256	2	influence	influence	NOUN
emaj-182	256	3	of	of	ADP
emaj-182	256	4	the	the	DET
emaj-182	256	5	propensity	propensity	NOUN
emaj-182	256	6	to	to	PART
emaj-182	256	7	trust	trust	VERB
emaj-182	256	8	on	on	ADP
emaj-182	256	9	mobile	mobile	ADJ
emaj-182	256	10	users	user	NOUN
emaj-182	256	11	'	'	PART
emaj-182	256	12	attitudes	attitude	NOUN
emaj-182	256	13	toward	toward	ADP
emaj-182	256	14	in	in	ADP
emaj-182	256	15	-	-	PUNCT
emaj-182	256	16	app	app	NOUN
emaj-182	256	17	advertisements	advertisement	NOUN
emaj-182	256	18	:	:	PUNCT
emaj-182	256	19	an	an	DET
emaj-182	256	20	extension	extension	NOUN
emaj-182	256	21	of	of	ADP
emaj-182	256	22	the	the	DET
emaj-182	256	23	theory	theory	NOUN
emaj-182	256	24	of	of	ADP
emaj-182	256	25	planned	plan	VERB
emaj-182	256	26	behavior	behavior	NOUN
emaj-182	256	27	.	.	PUNCT
emaj-182	257	1	computers	computer	NOUN
emaj-182	257	2	in	in	ADP
emaj-182	257	3	human	human	ADJ
emaj-182	257	4	behavior	behavior	NOUN
emaj-182	257	5	,	,	PUNCT
emaj-182	257	6	76	76	NUM
emaj-182	257	7	,	,	PUNCT
emaj-182	257	8	102	102	NUM
emaj-182	257	9	-	-	SYM
emaj-182	257	10	111	111	NUM
emaj-182	257	11	.	.	PUNCT
emaj-182	258	1	colesca	colesca	PROPN
emaj-182	258	2	,	,	PUNCT
emaj-182	258	3	s.	s.	PROPN
emaj-182	258	4	e.	e.	PROPN
emaj-182	258	5	(	(	PUNCT
emaj-182	258	6	2009	2009	NUM
emaj-182	258	7	)	)	PUNCT
emaj-182	258	8	.	.	PUNCT
emaj-182	259	1	understanding	understand	VERB
emaj-182	259	2	trust	trust	NOUN
emaj-182	259	3	in	in	ADP
emaj-182	259	4	egovernment	egovernment	NOUN
emaj-182	259	5	.	.	PUNCT
emaj-182	260	1	engineering	engineer	VERB
emaj-182	260	2	economics	economic	NOUN
emaj-182	260	3	,	,	PUNCT
emaj-182	260	4	63(4	63(4	NOUN
emaj-182	260	5	)	)	PUNCT
emaj-182	260	6	,	,	PUNCT
emaj-182	260	7	715	715	X
emaj-182	260	8	.	.	PUNCT
emaj-182	260	9	criado	criado	PROPN
emaj-182	260	10	,	,	PUNCT
emaj-182	260	11	j.	j.	PROPN
emaj-182	260	12	i.	i.	PROPN
emaj-182	260	13	,	,	PUNCT
emaj-182	260	14	sandoval	sandoval	PROPN
emaj-182	260	15	-	-	PUNCT
emaj-182	260	16	almazan	almazan	PROPN
emaj-182	260	17	,	,	PUNCT
emaj-182	260	18	r.	r.	PROPN
emaj-182	260	19	,	,	PUNCT
emaj-182	260	20	&	&	CCONJ
emaj-182	260	21	gil	gil	PROPN
emaj-182	260	22	-	-	PUNCT
emaj-182	260	23	garcia	garcia	PROPN
emaj-182	260	24	,	,	PUNCT
emaj-182	260	25	j.	j.	PROPN
emaj-182	260	26	r.	r.	PROPN
emaj-182	260	27	(	(	PUNCT
emaj-182	260	28	2013	2013	NUM
emaj-182	260	29	)	)	PUNCT
emaj-182	260	30	.	.	PUNCT
emaj-182	261	1	government	government	NOUN
emaj-182	261	2	innovation	innovation	NOUN
emaj-182	261	3	through	through	ADP
emaj-182	261	4	social	social	ADJ
emaj-182	261	5	media	medium	NOUN
emaj-182	261	6	.	.	PUNCT
emaj-182	262	1	government	government	NOUN
emaj-182	262	2	information	information	NOUN
emaj-182	262	3	quarterly	quarterly	ADV
emaj-182	262	4	,	,	PUNCT
emaj-182	262	5	30(4	30(4	NUM
emaj-182	262	6	)	)	PUNCT
emaj-182	262	7	,	,	PUNCT
emaj-182	262	8	319	319	NUM
emaj-182	262	9	-	-	SYM
emaj-182	262	10	326	326	NUM
emaj-182	262	11	.	.	PUNCT
emaj-182	263	1	davis	davis	PROPN
emaj-182	263	2	,	,	PUNCT
emaj-182	263	3	f.	f.	PROPN
emaj-182	263	4	d.	d.	PROPN
emaj-182	263	5	,	,	PUNCT
emaj-182	263	6	bagozzi	bagozzi	PROPN
emaj-182	263	7	,	,	PUNCT
emaj-182	263	8	r.	r.	PROPN
emaj-182	263	9	p.	p.	PROPN
emaj-182	263	10	,	,	PUNCT
emaj-182	263	11	&	&	CCONJ
emaj-182	263	12	warshaw	warshaw	PROPN
emaj-182	263	13	,	,	PUNCT
emaj-182	263	14	p.	p.	PROPN
emaj-182	263	15	r.	r.	PROPN
emaj-182	263	16	(	(	PUNCT
emaj-182	263	17	1989	1989	NUM
emaj-182	263	18	)	)	PUNCT
emaj-182	263	19	.	.	PUNCT
emaj-182	264	1	user	user	NOUN
emaj-182	264	2	acceptance	acceptance	NOUN
emaj-182	264	3	of	of	ADP
emaj-182	264	4	computer	computer	NOUN
emaj-182	264	5	technology	technology	NOUN
emaj-182	264	6	:	:	PUNCT
emaj-182	264	7	a	a	DET
emaj-182	264	8	comparison	comparison	NOUN
emaj-182	264	9	of	of	ADP
emaj-182	264	10	two	two	NUM
emaj-182	264	11	theoretical	theoretical	ADJ
emaj-182	264	12	models	model	NOUN
emaj-182	264	13	.	.	PUNCT
emaj-182	265	1	management	management	NOUN
emaj-182	265	2	science	science	NOUN
emaj-182	265	3	,	,	PUNCT
emaj-182	265	4	35(8	35(8	NUM
emaj-182	265	5	)	)	PUNCT
emaj-182	265	6	,	,	PUNCT
emaj-182	265	7	982	982	NUM
emaj-182	265	8	-	-	SYM
emaj-182	265	9	1003	1003	NUM
emaj-182	265	10	.	.	PUNCT
emaj-182	266	1	dhillon	dhillon	PROPN
emaj-182	266	2	,	,	PUNCT
emaj-182	266	3	g.	g.	PROPN
emaj-182	266	4	,	,	PUNCT
emaj-182	266	5	oliveira	oliveira	PROPN
emaj-182	266	6	,	,	PUNCT
emaj-182	266	7	t.	t.	PROPN
emaj-182	266	8	,	,	PUNCT
emaj-182	266	9	&	&	CCONJ
emaj-182	266	10	syed	syed	PROPN
emaj-182	266	11	,	,	PUNCT
emaj-182	266	12	r.	r.	PROPN
emaj-182	266	13	(	(	PUNCT
emaj-182	266	14	2018	2018	NUM
emaj-182	266	15	)	)	PUNCT
emaj-182	266	16	.	.	PUNCT
emaj-182	267	1	value	value	NOUN
emaj-182	267	2	-	-	PUNCT
emaj-182	267	3	based	base	VERB
emaj-182	267	4	information	information	NOUN
emaj-182	267	5	privacy	privacy	NOUN
emaj-182	267	6	objectives	objective	NOUN
emaj-182	267	7	for	for	ADP
emaj-182	267	8	internet	internet	NOUN
emaj-182	267	9	commerce	commerce	NOUN
emaj-182	267	10	.	.	PUNCT
emaj-182	268	1	computers	computer	NOUN
emaj-182	268	2	in	in	ADP
emaj-182	268	3	human	human	ADJ
emaj-182	268	4	behavior	behavior	NOUN
emaj-182	268	5	,	,	PUNCT
emaj-182	268	6	87	87	NUM
emaj-182	268	7	,	,	PUNCT
emaj-182	268	8	292	292	NUM
emaj-182	268	9	-	-	SYM
emaj-182	268	10	307	307	NUM
emaj-182	268	11	.	.	PUNCT
emaj-182	269	1	dong	dong	PROPN
emaj-182	269	2	,	,	PUNCT
emaj-182	269	3	t.	t.	PROPN
emaj-182	269	4	,	,	PUNCT
emaj-182	269	5	liang	liang	PROPN
emaj-182	269	6	,	,	PUNCT
emaj-182	269	7	c.	c.	PROPN
emaj-182	269	8	,	,	PUNCT
emaj-182	269	9	&	&	CCONJ
emaj-182	269	10	he	he	PRON
emaj-182	269	11	,	,	PUNCT
emaj-182	269	12	x.	x.	NOUN
emaj-182	269	13	(	(	PUNCT
emaj-182	269	14	2017	2017	NUM
emaj-182	269	15	)	)	PUNCT
emaj-182	269	16	.	.	PUNCT
emaj-182	270	1	social	social	ADJ
emaj-182	270	2	media	medium	NOUN
emaj-182	270	3	and	and	CCONJ
emaj-182	270	4	internet	internet	NOUN
emaj-182	270	5	public	public	ADJ
emaj-182	270	6	events	event	NOUN
emaj-182	270	7	.	.	PUNCT
emaj-182	271	1	telematics	telematic	NOUN
emaj-182	271	2	and	and	CCONJ
emaj-182	271	3	informatics	informatic	NOUN
emaj-182	271	4	,	,	PUNCT
emaj-182	271	5	34(3	34(3	NUM
emaj-182	271	6	)	)	PUNCT
emaj-182	271	7	,	,	PUNCT
emaj-182	271	8	726	726	NUM
emaj-182	271	9	-	-	SYM
emaj-182	271	10	739	739	NUM
emaj-182	271	11	.	.	PUNCT
emaj-182	271	12	featherman	featherman	PROPN
emaj-182	271	13	,	,	PUNCT
emaj-182	271	14	m.	m.	NOUN
emaj-182	271	15	s.	s.	PROPN
emaj-182	271	16	,	,	PUNCT
emaj-182	271	17	&	&	CCONJ
emaj-182	271	18	pavlou	pavlou	PROPN
emaj-182	271	19	,	,	PUNCT
emaj-182	271	20	p.	p.	NOUN
emaj-182	271	21	a.	a.	NOUN
emaj-182	271	22	(	(	PUNCT
emaj-182	271	23	2003	2003	NUM
emaj-182	271	24	)	)	PUNCT
emaj-182	271	25	.	.	PUNCT
emaj-182	272	1	predicting	predict	VERB
emaj-182	272	2	eservices	eservice	NOUN
emaj-182	272	3	adoption	adoption	NOUN
emaj-182	272	4	:	:	PUNCT
emaj-182	272	5	a	a	DET
emaj-182	272	6	perceived	perceive	VERB
emaj-182	272	7	risk	risk	NOUN
emaj-182	272	8	facets	facet	NOUN
emaj-182	272	9	perspective	perspective	NOUN
emaj-182	272	10	.	.	PUNCT
emaj-182	273	1	international	international	ADJ
emaj-182	273	2	journal	journal	PROPN
emaj-182	273	3	of	of	ADP
emaj-182	273	4	humancomputer	humancomputer	PROPN
emaj-182	273	5	studies	study	NOUN
emaj-182	273	6	,	,	PUNCT
emaj-182	273	7	59(4	59(4	NUM
emaj-182	273	8	)	)	PUNCT
emaj-182	273	9	,	,	PUNCT
emaj-182	273	10	451	451	NUM
emaj-182	273	11	-	-	SYM
emaj-182	273	12	474	474	NUM
emaj-182	273	13	.	.	PUNCT
emaj-182	274	1	fishbein	fishbein	PROPN
emaj-182	274	2	,	,	PUNCT
emaj-182	274	3	m.	m.	NOUN
emaj-182	274	4	,	,	PUNCT
emaj-182	274	5	&	&	CCONJ
emaj-182	274	6	ajzen	ajzen	PROPN
emaj-182	274	7	,	,	PUNCT
emaj-182	274	8	i.	i.	NOUN
emaj-182	274	9	(	(	PUNCT
emaj-182	274	10	1975	1975	NUM
emaj-182	274	11	)	)	PUNCT
emaj-182	274	12	.	.	PUNCT
emaj-182	275	1	belief	belief	NOUN
emaj-182	275	2	,	,	PUNCT
emaj-182	275	3	attitude	attitude	NOUN
emaj-182	275	4	,	,	PUNCT
emaj-182	275	5	intention	intention	NOUN
emaj-182	275	6	and	and	CCONJ
emaj-182	275	7	behavior	behavior	NOUN
emaj-182	275	8	:	:	PUNCT
emaj-182	275	9	an	an	DET
emaj-182	275	10	introduction	introduction	NOUN
emaj-182	275	11	to	to	ADP
emaj-182	275	12	theory	theory	NOUN
emaj-182	275	13	and	and	CCONJ
emaj-182	275	14	research	research	NOUN
emaj-182	275	15	.	.	PUNCT
emaj-182	276	1	reading	reading	NOUN
emaj-182	276	2	,	,	PUNCT
emaj-182	276	3	ma	ma	PROPN
emaj-182	276	4	:	:	PUNCT
emaj-182	276	5	addison	addison	PROPN
emaj-182	276	6	-	-	PUNCT
emaj-182	276	7	wesley	wesley	PROPN
emaj-182	276	8	.	.	PUNCT
emaj-182	277	1	volume	volume	NOUN
emaj-182	277	2	10	10	NUM
emaj-182	277	3	no	no	DET
emaj-182	277	4	1	1	NUM
emaj-182	277	5	(	(	PUNCT
emaj-182	277	6	2020	2020	NUM
emaj-182	277	7	)	)	PUNCT
emaj-182	277	8	|	|	ADV
emaj-182	277	9	issn	issn	VERB
emaj-182	277	10	2158	2158	NUM
emaj-182	277	11	-	-	SYM
emaj-182	277	12	8708	8708	NUM
emaj-182	277	13	(	(	PUNCT
emaj-182	277	14	online	online	NOUN
emaj-182	277	15	)	)	PUNCT
emaj-182	278	1	|	|	ADV
emaj-182	278	2	doi	doi	X
emaj-182	278	3	10.5195	10.5195	NUM
emaj-182	278	4	/	/	SYM
emaj-182	278	5	emaj.2020.182	emaj.2020.182	NOUN
emaj-182	278	6	|	|	NOUN
emaj-182	278	7	http://emaj.pitt.edu	http://emaj.pitt.edu	NOUN
emaj-182	278	8	antecedents	antecedent	NOUN
emaj-182	278	9	and	and	CCONJ
emaj-182	278	10	consequences	consequence	NOUN
emaj-182	278	11	of	of	ADP
emaj-182	278	12	trust	trust	NOUN
emaj-182	278	13	in	in	ADP
emaj-182	278	14	public	public	ADJ
emaj-182	278	15	sector	sector	NOUN
emaj-182	278	16	websites	website	NOUN
emaj-182	278	17	and	and	CCONJ
emaj-182	278	18	social	social	ADJ
emaj-182	278	19	media	medium	NOUN
emaj-182	278	20	page	page	NOUN
emaj-182	278	21	|28|	|28|	NOUN
emaj-182	278	22	emerging	emerge	VERB
emaj-182	278	23	markets	market	NOUN
emaj-182	278	24	journal	journal	PROPN
emaj-182	278	25	gajendra	gajendra	PROPN
emaj-182	278	26	,	,	PUNCT
emaj-182	278	27	s.	s.	PROPN
emaj-182	278	28	,	,	PUNCT
emaj-182	278	29	xi	xi	PROPN
emaj-182	278	30	,	,	PUNCT
emaj-182	278	31	b.	b.	PROPN
emaj-182	278	32	,	,	PUNCT
emaj-182	278	33	&	&	CCONJ
emaj-182	278	34	wang	wang	PROPN
emaj-182	278	35	,	,	PUNCT
emaj-182	278	36	q.	q.	PROPN
emaj-182	278	37	(	(	PUNCT
emaj-182	278	38	2012	2012	NUM
emaj-182	278	39	)	)	PUNCT
emaj-182	278	40	.	.	PUNCT
emaj-182	279	1	e	e	X
emaj-182	279	2	-	-	NOUN
emaj-182	279	3	government	government	NOUN
emaj-182	279	4	:	:	PUNCT
emaj-182	279	5	public	public	ADJ
emaj-182	279	6	participation	participation	NOUN
emaj-182	279	7	and	and	CCONJ
emaj-182	279	8	ethical	ethical	ADJ
emaj-182	279	9	issues	issue	NOUN
emaj-182	279	10	.	.	PUNCT
emaj-182	280	1	journal	journal	NOUN
emaj-182	280	2	of	of	ADP
emaj-182	280	3	e	e	NOUN
emaj-182	280	4	-	-	NOUN
emaj-182	280	5	governance	governance	NOUN
emaj-182	280	6	,	,	PUNCT
emaj-182	280	7	35(4	35(4	NUM
emaj-182	280	8	)	)	PUNCT
emaj-182	280	9	,	,	PUNCT
emaj-182	280	10	195	195	NUM
emaj-182	280	11	-	-	SYM
emaj-182	280	12	204	204	NUM
emaj-182	280	13	.	.	PUNCT
emaj-182	281	1	guillamón	guillamón	PROPN
emaj-182	281	2	,	,	PUNCT
emaj-182	281	3	m.	m.	PROPN
emaj-182	281	4	d.	d.	PROPN
emaj-182	281	5	,	,	PUNCT
emaj-182	281	6	ríos	ríos	PROPN
emaj-182	281	7	,	,	PUNCT
emaj-182	281	8	a.	a.	NOUN
emaj-182	281	9	m.	m.	NOUN
emaj-182	281	10	,	,	PUNCT
emaj-182	281	11	gesuele	gesuele	PROPN
emaj-182	281	12	,	,	PUNCT
emaj-182	281	13	b.	b.	PROPN
emaj-182	281	14	,	,	PUNCT
emaj-182	281	15	&	&	CCONJ
emaj-182	281	16	metallo	metallo	PROPN
emaj-182	281	17	,	,	PUNCT
emaj-182	281	18	c.	c.	PROPN
emaj-182	281	19	(	(	PUNCT
emaj-182	281	20	2016	2016	NUM
emaj-182	281	21	)	)	PUNCT
emaj-182	281	22	.	.	PUNCT
emaj-182	282	1	factors	factor	NOUN
emaj-182	282	2	influencing	influence	VERB
emaj-182	282	3	social	social	ADJ
emaj-182	282	4	media	medium	NOUN
emaj-182	282	5	use	use	NOUN
emaj-182	282	6	in	in	ADP
emaj-182	282	7	local	local	ADJ
emaj-182	282	8	governments	government	NOUN
emaj-182	282	9	:	:	PUNCT
emaj-182	282	10	the	the	DET
emaj-182	282	11	case	case	NOUN
emaj-182	282	12	of	of	ADP
emaj-182	282	13	italy	italy	PROPN
emaj-182	282	14	and	and	CCONJ
emaj-182	282	15	spain	spain	PROPN
emaj-182	282	16	.	.	PUNCT
emaj-182	283	1	government	government	NOUN
emaj-182	283	2	information	information	NOUN
emaj-182	283	3	quarterly	quarterly	ADV
emaj-182	283	4	,	,	PUNCT
emaj-182	283	5	33(3	33(3	NOUN
emaj-182	283	6	)	)	PUNCT
emaj-182	283	7	,	,	PUNCT
emaj-182	283	8	460	460	NUM
emaj-182	283	9	-	-	SYM
emaj-182	283	10	471	471	NUM
emaj-182	283	11	.	.	PUNCT
emaj-182	284	1	gupta	gupta	PROPN
emaj-182	284	2	,	,	PUNCT
emaj-182	284	3	k.	k.	PROPN
emaj-182	284	4	p.	p.	PROPN
emaj-182	284	5	,	,	PUNCT
emaj-182	284	6	singh	singh	PROPN
emaj-182	284	7	,	,	PUNCT
emaj-182	284	8	s.	s.	PROPN
emaj-182	284	9	,	,	PUNCT
emaj-182	284	10	&	&	CCONJ
emaj-182	284	11	bhaskar	bhaskar	NOUN
emaj-182	284	12	,	,	PUNCT
emaj-182	284	13	p.	p.	NOUN
emaj-182	284	14	(	(	PUNCT
emaj-182	284	15	2016	2016	NUM
emaj-182	284	16	)	)	PUNCT
emaj-182	284	17	.	.	PUNCT
emaj-182	285	1	citizen	citizen	PROPN
emaj-182	285	2	adoption	adoption	NOUN
emaj-182	285	3	of	of	ADP
emaj-182	285	4	e	e	NOUN
emaj-182	285	5	-	-	NOUN
emaj-182	285	6	government	government	NOUN
emaj-182	285	7	:	:	PUNCT
emaj-182	285	8	a	a	DET
emaj-182	285	9	literature	literature	NOUN
emaj-182	285	10	review	review	NOUN
emaj-182	285	11	and	and	CCONJ
emaj-182	285	12	conceptual	conceptual	ADJ
emaj-182	285	13	framework	framework	NOUN
emaj-182	285	14	.	.	PUNCT
emaj-182	286	1	electronic	electronic	ADJ
emaj-182	286	2	government	government	NOUN
emaj-182	286	3	,	,	PUNCT
emaj-182	286	4	an	an	DET
emaj-182	286	5	international	international	ADJ
emaj-182	286	6	journal	journal	NOUN
emaj-182	286	7	,	,	PUNCT
emaj-182	286	8	12(2	12(2	NUM
emaj-182	286	9	)	)	PUNCT
emaj-182	286	10	,	,	PUNCT
emaj-182	286	11	160	160	NUM
emaj-182	286	12	-	-	SYM
emaj-182	286	13	185	185	NUM
emaj-182	286	14	.	.	PUNCT
emaj-182	287	1	ho	ho	PROPN
emaj-182	287	2	,	,	PUNCT
emaj-182	287	3	k.	k.	PROPN
emaj-182	287	4	t.	t.	PROPN
emaj-182	287	5	,	,	PUNCT
emaj-182	287	6	&	&	CCONJ
emaj-182	287	7	li	li	PROPN
emaj-182	287	8	,	,	PUNCT
emaj-182	287	9	c.	c.	PROPN
emaj-182	287	10	(	(	PUNCT
emaj-182	287	11	2011	2011	NUM
emaj-182	287	12	)	)	PUNCT
emaj-182	287	13	.	.	PUNCT
emaj-182	288	1	from	from	ADP
emaj-182	288	2	privacy	privacy	NOUN
emaj-182	288	3	concern	concern	NOUN
emaj-182	288	4	to	to	ADP
emaj-182	288	5	uses	use	NOUN
emaj-182	288	6	of	of	ADP
emaj-182	288	7	social	social	ADJ
emaj-182	288	8	network	network	NOUN
emaj-182	288	9	sites	site	NOUN
emaj-182	288	10	:	:	PUNCT
emaj-182	288	11	a	a	DET
emaj-182	288	12	cultural	cultural	ADJ
emaj-182	288	13	comparison	comparison	NOUN
emaj-182	288	14	via	via	ADP
emaj-182	288	15	user	user	NOUN
emaj-182	288	16	survey	survey	NOUN
emaj-182	288	17	.	.	PUNCT
emaj-182	289	1	proceedings	proceeding	NOUN
emaj-182	289	2	2011	2011	NUM
emaj-182	289	3	ieee	ieee	PROPN
emaj-182	289	4	international	international	ADJ
emaj-182	289	5	conference	conference	PROPN
emaj-182	289	6	on	on	ADP
emaj-182	289	7	privacy	privacy	NOUN
emaj-182	289	8	,	,	PUNCT
emaj-182	289	9	security	security	NOUN
emaj-182	289	10	,	,	PUNCT
emaj-182	289	11	risk	risk	NOUN
emaj-182	289	12	and	and	CCONJ
emaj-182	289	13	trust	trust	NOUN
emaj-182	289	14	and	and	CCONJ
emaj-182	289	15	ieee	ieee	PROPN
emaj-182	289	16	international	international	ADJ
emaj-182	289	17	conference	conference	NOUN
emaj-182	289	18	on	on	ADP
emaj-182	289	19	social	social	ADJ
emaj-182	289	20	computing	computing	NOUN
emaj-182	289	21	,	,	PUNCT
emaj-182	289	22	457–464	457–464	NUM
emaj-182	289	23	.	.	PUNCT
emaj-182	290	1	hong	hong	PROPN
emaj-182	290	2	,	,	PUNCT
emaj-182	290	3	h.	h.	PROPN
emaj-182	290	4	(	(	PUNCT
emaj-182	290	5	2013	2013	NUM
emaj-182	290	6	)	)	PUNCT
emaj-182	290	7	.	.	PUNCT
emaj-182	291	1	government	government	NOUN
emaj-182	291	2	websites	website	NOUN
emaj-182	291	3	and	and	CCONJ
emaj-182	291	4	social	social	ADJ
emaj-182	291	5	media	medium	NOUN
emaj-182	291	6	's	's	PART
emaj-182	291	7	influence	influence	NOUN
emaj-182	291	8	on	on	ADP
emaj-182	291	9	government	government	NOUN
emaj-182	291	10	-	-	PUNCT
emaj-182	291	11	public	public	ADJ
emaj-182	291	12	relationships	relationship	NOUN
emaj-182	291	13	.	.	PUNCT
emaj-182	292	1	public	public	ADJ
emaj-182	292	2	relations	relation	NOUN
emaj-182	292	3	review	review	PROPN
emaj-182	292	4	,	,	PUNCT
emaj-182	292	5	39(4	39(4	NOUN
emaj-182	292	6	)	)	PUNCT
emaj-182	292	7	,	,	PUNCT
emaj-182	292	8	346	346	NUM
emaj-182	292	9	-	-	SYM
emaj-182	292	10	356	356	NUM
emaj-182	292	11	.	.	PUNCT
emaj-182	293	1	horst	horst	PROPN
emaj-182	293	2	,	,	PUNCT
emaj-182	293	3	m.	m.	NOUN
emaj-182	293	4	,	,	PUNCT
emaj-182	293	5	kuttschreuter	kuttschreuter	NOUN
emaj-182	293	6	,	,	PUNCT
emaj-182	293	7	m.	m.	NOUN
emaj-182	293	8	,	,	PUNCT
emaj-182	293	9	&	&	CCONJ
emaj-182	293	10	gutteling	guttele	VERB
emaj-182	293	11	,	,	PUNCT
emaj-182	293	12	j.	j.	PROPN
emaj-182	293	13	m.	m.	PROPN
emaj-182	293	14	(	(	PUNCT
emaj-182	293	15	2007	2007	NUM
emaj-182	293	16	)	)	PUNCT
emaj-182	293	17	.	.	PUNCT
emaj-182	294	1	perceived	perceive	VERB
emaj-182	294	2	usefulness	usefulness	NOUN
emaj-182	294	3	,	,	PUNCT
emaj-182	294	4	personal	personal	ADJ
emaj-182	294	5	experiences	experience	NOUN
emaj-182	294	6	,	,	PUNCT
emaj-182	294	7	risk	risk	NOUN
emaj-182	294	8	perception	perception	NOUN
emaj-182	294	9	and	and	CCONJ
emaj-182	294	10	trust	trust	NOUN
emaj-182	294	11	as	as	ADP
emaj-182	294	12	determinants	determinant	NOUN
emaj-182	294	13	of	of	ADP
emaj-182	294	14	adoption	adoption	NOUN
emaj-182	294	15	of	of	ADP
emaj-182	294	16	e	e	NOUN
emaj-182	294	17	-	-	NOUN
emaj-182	294	18	government	government	ADJ
emaj-182	294	19	services	service	NOUN
emaj-182	294	20	in	in	ADP
emaj-182	294	21	the	the	DET
emaj-182	294	22	netherlands	netherlands	PROPN
emaj-182	294	23	.	.	PUNCT
emaj-182	295	1	computers	computer	NOUN
emaj-182	295	2	in	in	ADP
emaj-182	295	3	human	human	ADJ
emaj-182	295	4	behavior	behavior	NOUN
emaj-182	295	5	,	,	PUNCT
emaj-182	295	6	23(4	23(4	NOUN
emaj-182	295	7	)	)	PUNCT
emaj-182	295	8	,	,	PUNCT
emaj-182	295	9	18381852	18381852	NUM
emaj-182	295	10	.	.	PUNCT
emaj-182	296	1	hung	hung	PROPN
emaj-182	296	2	,	,	PUNCT
emaj-182	296	3	s.	s.	PROPN
emaj-182	296	4	y.	y.	PROPN
emaj-182	296	5	,	,	PUNCT
emaj-182	296	6	chang	chang	PROPN
emaj-182	296	7	,	,	PUNCT
emaj-182	296	8	c.	c.	PROPN
emaj-182	296	9	m.	m.	PROPN
emaj-182	296	10	,	,	PUNCT
emaj-182	296	11	&	&	CCONJ
emaj-182	296	12	yu	yu	PROPN
emaj-182	296	13	,	,	PUNCT
emaj-182	296	14	t.	t.	PROPN
emaj-182	296	15	j.	j.	PROPN
emaj-182	296	16	(	(	PUNCT
emaj-182	296	17	2006	2006	NUM
emaj-182	296	18	)	)	PUNCT
emaj-182	296	19	.	.	PUNCT
emaj-182	297	1	determinants	determinant	NOUN
emaj-182	297	2	of	of	ADP
emaj-182	297	3	user	user	NOUN
emaj-182	297	4	acceptance	acceptance	NOUN
emaj-182	297	5	of	of	ADP
emaj-182	297	6	the	the	DET
emaj-182	297	7	egovernment	egovernment	NOUN
emaj-182	297	8	services	service	NOUN
emaj-182	297	9	:	:	PUNCT
emaj-182	297	10	the	the	DET
emaj-182	297	11	case	case	NOUN
emaj-182	297	12	of	of	ADP
emaj-182	297	13	online	online	ADJ
emaj-182	297	14	tax	tax	NOUN
emaj-182	297	15	filing	filing	NOUN
emaj-182	297	16	and	and	CCONJ
emaj-182	297	17	payment	payment	NOUN
emaj-182	297	18	system	system	NOUN
emaj-182	297	19	.	.	PUNCT
emaj-182	298	1	government	government	NOUN
emaj-182	298	2	information	information	NOUN
emaj-182	298	3	quarterly	quarterly	ADV
emaj-182	298	4	,	,	PUNCT
emaj-182	298	5	23(1	23(1	NOUN
emaj-182	298	6	)	)	PUNCT
emaj-182	298	7	,	,	PUNCT
emaj-182	298	8	97	97	NUM
emaj-182	298	9	-	-	SYM
emaj-182	298	10	122	122	NUM
emaj-182	298	11	.	.	PUNCT
emaj-182	299	1	kaplan	kaplan	PROPN
emaj-182	299	2	,	,	PUNCT
emaj-182	299	3	a.	a.	NOUN
emaj-182	299	4	m.	m.	NOUN
emaj-182	299	5	,	,	PUNCT
emaj-182	299	6	&	&	CCONJ
emaj-182	299	7	haenlein	haenlein	ADV
emaj-182	299	8	,	,	PUNCT
emaj-182	299	9	m.	m.	NOUN
emaj-182	299	10	(	(	PUNCT
emaj-182	299	11	2010	2010	NUM
emaj-182	299	12	)	)	PUNCT
emaj-182	299	13	.	.	PUNCT
emaj-182	300	1	users	user	NOUN
emaj-182	300	2	of	of	ADP
emaj-182	300	3	the	the	DET
emaj-182	300	4	world	world	NOUN
emaj-182	300	5	,	,	PUNCT
emaj-182	300	6	unite	unite	NOUN
emaj-182	300	7	!	!	PUNCT
emaj-182	301	1	the	the	DET
emaj-182	301	2	challenges	challenge	NOUN
emaj-182	301	3	and	and	CCONJ
emaj-182	301	4	opportunities	opportunity	NOUN
emaj-182	301	5	of	of	ADP
emaj-182	301	6	social	social	ADJ
emaj-182	301	7	media	medium	NOUN
emaj-182	301	8	.	.	PUNCT
emaj-182	302	1	business	business	NOUN
emaj-182	302	2	horizons	horizon	NOUN
emaj-182	302	3	,	,	PUNCT
emaj-182	302	4	53(1	53(1	NUM
emaj-182	302	5	)	)	PUNCT
emaj-182	302	6	,	,	PUNCT
emaj-182	302	7	59	59	NUM
emaj-182	302	8	-	-	SYM
emaj-182	302	9	68	68	NUM
emaj-182	302	10	.	.	PUNCT
emaj-182	303	1	kassen	kassen	NOUN
emaj-182	303	2	,	,	PUNCT
emaj-182	303	3	m.	m.	NOUN
emaj-182	303	4	(	(	PUNCT
emaj-182	303	5	2014	2014	NUM
emaj-182	303	6	)	)	PUNCT
emaj-182	303	7	.	.	PUNCT
emaj-182	304	1	globalization	globalization	NOUN
emaj-182	304	2	of	of	ADP
emaj-182	304	3	e	e	NOUN
emaj-182	304	4	-	-	NOUN
emaj-182	304	5	government	government	NOUN
emaj-182	304	6	:	:	PUNCT
emaj-182	304	7	open	open	ADJ
emaj-182	304	8	government	government	NOUN
emaj-182	304	9	as	as	ADP
emaj-182	304	10	a	a	DET
emaj-182	304	11	global	global	ADJ
emaj-182	304	12	agenda	agenda	NOUN
emaj-182	304	13	;	;	PUNCT
emaj-182	304	14	benefits	benefit	NOUN
emaj-182	304	15	,	,	PUNCT
emaj-182	304	16	limitations	limitation	NOUN
emaj-182	304	17	and	and	CCONJ
emaj-182	304	18	ways	way	NOUN
emaj-182	304	19	forward	forward	ADV
emaj-182	304	20	.	.	PUNCT
emaj-182	305	1	information	information	NOUN
emaj-182	305	2	development	development	NOUN
emaj-182	305	3	,	,	PUNCT
emaj-182	305	4	30(1	30(1	NUM
emaj-182	305	5	)	)	PUNCT
emaj-182	305	6	,	,	PUNCT
emaj-182	305	7	51	51	NUM
emaj-182	305	8	-	-	SYM
emaj-182	305	9	58	58	NUM
emaj-182	305	10	.	.	PUNCT
emaj-182	306	1	kietzmann	kietzmann	PROPN
emaj-182	306	2	,	,	PUNCT
emaj-182	306	3	j.	j.	PROPN
emaj-182	306	4	h.	h.	PROPN
emaj-182	306	5	,	,	PUNCT
emaj-182	306	6	hermkens	hermkens	PROPN
emaj-182	306	7	,	,	PUNCT
emaj-182	306	8	k.	k.	PROPN
emaj-182	306	9	,	,	PUNCT
emaj-182	306	10	mccarthy	mccarthy	PROPN
emaj-182	306	11	,	,	PUNCT
emaj-182	306	12	i.	i.	PROPN
emaj-182	306	13	p.	p.	PROPN
emaj-182	306	14	,	,	PUNCT
emaj-182	306	15	&	&	CCONJ
emaj-182	306	16	silvestre	silvestre	PROPN
emaj-182	306	17	,	,	PUNCT
emaj-182	306	18	b.	b.	PROPN
emaj-182	306	19	s.	s.	PROPN
emaj-182	306	20	(	(	PUNCT
emaj-182	306	21	2011	2011	NUM
emaj-182	306	22	)	)	PUNCT
emaj-182	306	23	.	.	PUNCT
emaj-182	307	1	social	social	ADJ
emaj-182	307	2	media	medium	NOUN
emaj-182	307	3	?	?	PUNCT
emaj-182	308	1	get	get	VERB
emaj-182	308	2	serious	serious	ADJ
emaj-182	308	3	!	!	PUNCT
emaj-182	309	1	understanding	understand	VERB
emaj-182	309	2	the	the	DET
emaj-182	309	3	functional	functional	ADJ
emaj-182	309	4	building	building	NOUN
emaj-182	309	5	blocks	block	NOUN
emaj-182	309	6	of	of	ADP
emaj-182	309	7	social	social	ADJ
emaj-182	309	8	media	medium	NOUN
emaj-182	309	9	.	.	PUNCT
emaj-182	310	1	business	business	NOUN
emaj-182	310	2	horizons	horizon	NOUN
emaj-182	310	3	,	,	PUNCT
emaj-182	310	4	54(3	54(3	NUM
emaj-182	310	5	)	)	PUNCT
emaj-182	310	6	,	,	PUNCT
emaj-182	310	7	241	241	PROPN
emaj-182	310	8	-	-	SYM
emaj-182	310	9	251	251	NUM
emaj-182	310	10	.	.	PUNCT
emaj-182	311	1	liu	liu	PROPN
emaj-182	311	2	,	,	PUNCT
emaj-182	311	3	y.	y.	PROPN
emaj-182	311	4	,	,	PUNCT
emaj-182	311	5	&	&	CCONJ
emaj-182	311	6	zhou	zhou	PROPN
emaj-182	311	7	,	,	PUNCT
emaj-182	311	8	c.	c.	PROPN
emaj-182	311	9	(	(	PUNCT
emaj-182	311	10	2010	2010	NUM
emaj-182	311	11	)	)	PUNCT
emaj-182	311	12	.	.	PUNCT
emaj-182	312	1	a	a	DET
emaj-182	312	2	citizen	citizen	PROPN
emaj-182	312	3	trust	trust	NOUN
emaj-182	312	4	model	model	NOUN
emaj-182	312	5	for	for	ADP
emaj-182	312	6	egovernment	egovernment	NOUN
emaj-182	312	7	.	.	PUNCT
emaj-182	313	1	ieee	ieee	PROPN
emaj-182	313	2	international	international	PROPN
emaj-182	313	3	conference	conference	PROPN
emaj-182	313	4	on	on	ADP
emaj-182	313	5	software	software	NOUN
emaj-182	313	6	engineering	engineering	NOUN
emaj-182	313	7	and	and	CCONJ
emaj-182	313	8	service	service	NOUN
emaj-182	313	9	sciences	science	NOUN
emaj-182	313	10	,	,	PUNCT
emaj-182	313	11	751	751	NUM
emaj-182	313	12	-	-	SYM
emaj-182	313	13	754	754	NUM
emaj-182	313	14	.	.	PUNCT
emaj-182	314	1	martin	martin	PROPN
emaj-182	314	2	,	,	PUNCT
emaj-182	314	3	k.	k.	PROPN
emaj-182	314	4	(	(	PUNCT
emaj-182	314	5	2018	2018	NUM
emaj-182	314	6	)	)	PUNCT
emaj-182	314	7	.	.	PUNCT
emaj-182	315	1	the	the	DET
emaj-182	315	2	penalty	penalty	NOUN
emaj-182	315	3	for	for	ADP
emaj-182	315	4	privacy	privacy	NOUN
emaj-182	315	5	violations	violation	NOUN
emaj-182	315	6	:	:	PUNCT
emaj-182	315	7	how	how	SCONJ
emaj-182	315	8	privacy	privacy	NOUN
emaj-182	315	9	violations	violation	NOUN
emaj-182	315	10	impact	impact	PROPN
emaj-182	315	11	trust	trust	PROPN
emaj-182	315	12	online	online	PROPN
emaj-182	315	13	.	.	PUNCT
emaj-182	316	1	journal	journal	PROPN
emaj-182	316	2	of	of	ADP
emaj-182	316	3	business	business	NOUN
emaj-182	316	4	research	research	NOUN
emaj-182	316	5	,	,	PUNCT
emaj-182	316	6	82	82	NUM
emaj-182	316	7	,	,	PUNCT
emaj-182	316	8	103	103	NUM
emaj-182	316	9	-	-	SYM
emaj-182	316	10	116	116	NUM
emaj-182	316	11	.	.	PUNCT
emaj-182	317	1	mayer	mayer	PROPN
emaj-182	317	2	,	,	PUNCT
emaj-182	317	3	r.	r.	PROPN
emaj-182	317	4	c.	c.	PROPN
emaj-182	317	5	,	,	PUNCT
emaj-182	317	6	davis	davis	PROPN
emaj-182	317	7	,	,	PUNCT
emaj-182	317	8	j.	j.	PROPN
emaj-182	317	9	h.	h.	PROPN
emaj-182	317	10	,	,	PUNCT
emaj-182	317	11	&	&	CCONJ
emaj-182	317	12	schoorman	schoorman	PROPN
emaj-182	317	13	,	,	PUNCT
emaj-182	317	14	f.	f.	PROPN
emaj-182	317	15	d.	d.	PROPN
emaj-182	317	16	(	(	PUNCT
emaj-182	317	17	1995	1995	NUM
emaj-182	317	18	)	)	PUNCT
emaj-182	317	19	.	.	PUNCT
emaj-182	318	1	an	an	DET
emaj-182	318	2	integrative	integrative	ADJ
emaj-182	318	3	model	model	NOUN
emaj-182	318	4	of	of	ADP
emaj-182	318	5	organizational	organizational	ADJ
emaj-182	318	6	trust	trust	NOUN
emaj-182	318	7	.	.	PUNCT
emaj-182	319	1	academy	academy	PROPN
emaj-182	319	2	of	of	ADP
emaj-182	319	3	management	management	PROPN
emaj-182	319	4	review	review	PROPN
emaj-182	319	5	,	,	PUNCT
emaj-182	319	6	20(3	20(3	NOUN
emaj-182	319	7	)	)	PUNCT
emaj-182	319	8	,	,	PUNCT
emaj-182	319	9	709734	709734	NUM
emaj-182	319	10	.	.	PUNCT
emaj-182	320	1	mcknight	mcknight	PROPN
emaj-182	320	2	,	,	PUNCT
emaj-182	320	3	d.	d.	PROPN
emaj-182	320	4	h.	h.	PROPN
emaj-182	320	5	,	,	PUNCT
emaj-182	320	6	cummings	cummings	PROPN
emaj-182	320	7	,	,	PUNCT
emaj-182	320	8	l.	l.	PROPN
emaj-182	320	9	l.	l.	PROPN
emaj-182	320	10	,	,	PUNCT
emaj-182	320	11	&	&	CCONJ
emaj-182	320	12	chervany	chervany	PROPN
emaj-182	320	13	,	,	PUNCT
emaj-182	320	14	n.	n.	PROPN
emaj-182	320	15	l.	l.	PROPN
emaj-182	320	16	(	(	PUNCT
emaj-182	320	17	1998	1998	NUM
emaj-182	320	18	)	)	PUNCT
emaj-182	320	19	.	.	PUNCT
emaj-182	321	1	initial	initial	ADJ
emaj-182	321	2	trust	trust	NOUN
emaj-182	321	3	formation	formation	NOUN
emaj-182	321	4	in	in	ADP
emaj-182	321	5	new	new	ADJ
emaj-182	321	6	organizational	organizational	ADJ
emaj-182	321	7	relationships	relationship	NOUN
emaj-182	321	8	.	.	PUNCT
emaj-182	322	1	academy	academy	PROPN
emaj-182	322	2	of	of	ADP
emaj-182	322	3	management	management	PROPN
emaj-182	322	4	review	review	PROPN
emaj-182	322	5	,	,	PUNCT
emaj-182	322	6	23(3	23(3	NUM
emaj-182	322	7	)	)	PUNCT
emaj-182	322	8	,	,	PUNCT
emaj-182	322	9	473	473	NUM
emaj-182	322	10	-	-	SYM
emaj-182	322	11	490	490	NUM
emaj-182	322	12	.	.	PUNCT
emaj-182	323	1	mcknight	mcknight	PROPN
emaj-182	323	2	,	,	PUNCT
emaj-182	323	3	d.	d.	PROPN
emaj-182	323	4	h.	h.	PROPN
emaj-182	323	5	,	,	PUNCT
emaj-182	323	6	kacmar	kacmar	PROPN
emaj-182	323	7	,	,	PUNCT
emaj-182	323	8	c.	c.	PROPN
emaj-182	323	9	j.	j.	PROPN
emaj-182	323	10	,	,	PUNCT
emaj-182	323	11	&	&	CCONJ
emaj-182	323	12	choudhury	choudhury	PROPN
emaj-182	323	13	,	,	PUNCT
emaj-182	323	14	v.	v.	PROPN
emaj-182	323	15	(	(	PUNCT
emaj-182	323	16	2004	2004	NUM
emaj-182	323	17	)	)	PUNCT
emaj-182	323	18	.	.	PUNCT
emaj-182	324	1	dispositional	dispositional	ADJ
emaj-182	324	2	trust	trust	NOUN
emaj-182	324	3	and	and	CCONJ
emaj-182	324	4	distrust	distrust	NOUN
emaj-182	324	5	distinctions	distinction	NOUN
emaj-182	324	6	in	in	ADP
emaj-182	324	7	predicting	predict	VERB
emaj-182	324	8	high	high	ADJ
emaj-182	324	9	-	-	PUNCT
emaj-182	324	10	and	and	CCONJ
emaj-182	324	11	low	low	ADJ
emaj-182	324	12	-	-	PUNCT
emaj-182	324	13	risk	risk	NOUN
emaj-182	324	14	internet	internet	NOUN
emaj-182	324	15	expert	expert	NOUN
emaj-182	324	16	advice	advice	NOUN
emaj-182	324	17	site	site	NOUN
emaj-182	324	18	perceptions	perception	NOUN
emaj-182	324	19	.	.	PUNCT
emaj-182	325	1	e	e	X
emaj-182	325	2	-	-	NOUN
emaj-182	325	3	service	service	NOUN
emaj-182	325	4	,	,	PUNCT
emaj-182	325	5	3(2	3(2	NUM
emaj-182	325	6	)	)	PUNCT
emaj-182	325	7	,	,	PUNCT
emaj-182	325	8	35	35	NUM
emaj-182	325	9	-	-	SYM
emaj-182	325	10	58	58	NUM
emaj-182	325	11	.	.	PUNCT
emaj-182	326	1	moon	moon	PROPN
emaj-182	326	2	,	,	PUNCT
emaj-182	326	3	m.	m.	NOUN
emaj-182	326	4	j.	j.	PROPN
emaj-182	326	5	(	(	PUNCT
emaj-182	326	6	2002	2002	NUM
emaj-182	326	7	)	)	PUNCT
emaj-182	326	8	.	.	PUNCT
emaj-182	327	1	the	the	DET
emaj-182	327	2	evolution	evolution	NOUN
emaj-182	327	3	of	of	ADP
emaj-182	327	4	e‐government	e‐government	PUNCT
emaj-182	327	5	among	among	ADP
emaj-182	327	6	municipalities	municipality	NOUN
emaj-182	327	7	:	:	PUNCT
emaj-182	327	8	rhetoric	rhetoric	NOUN
emaj-182	327	9	or	or	CCONJ
emaj-182	327	10	reality	reality	NOUN
emaj-182	327	11	?	?	PUNCT
emaj-182	327	12	.	.	PUNCT
emaj-182	328	1	public	public	ADJ
emaj-182	328	2	administration	administration	PROPN
emaj-182	328	3	review	review	PROPN
emaj-182	328	4	,	,	PUNCT
emaj-182	328	5	62(4	62(4	NOUN
emaj-182	328	6	)	)	PUNCT
emaj-182	328	7	,	,	PUNCT
emaj-182	328	8	424	424	NUM
emaj-182	328	9	-	-	SYM
emaj-182	328	10	433	433	NUM
emaj-182	328	11	.	.	PUNCT
emaj-182	329	1	nunnally	nunnally	PROPN
emaj-182	329	2	,	,	PUNCT
emaj-182	329	3	j.	j.	PROPN
emaj-182	329	4	c.	c.	PROPN
emaj-182	329	5	(	(	PUNCT
emaj-182	329	6	1978	1978	NUM
emaj-182	329	7	)	)	PUNCT
emaj-182	329	8	.	.	PUNCT
emaj-182	330	1	psychometric	psychometric	ADJ
emaj-182	330	2	theory	theory	NOUN
emaj-182	330	3	(	(	PUNCT
emaj-182	330	4	2nd	2nd	ADJ
emaj-182	330	5	ed	ed	NOUN
emaj-182	330	6	.	.	PUNCT
emaj-182	330	7	)	)	PUNCT
emaj-182	330	8	,	,	PUNCT
emaj-182	330	9	new	new	PROPN
emaj-182	330	10	york	york	PROPN
emaj-182	330	11	,	,	PUNCT
emaj-182	330	12	mcgraw	mcgraw	PROPN
emaj-182	330	13	-	-	PUNCT
emaj-182	330	14	hill	hill	NOUN
emaj-182	330	15	.	.	PUNCT
emaj-182	331	1	obar	obar	PROPN
emaj-182	331	2	,	,	PUNCT
emaj-182	331	3	j.	j.	PROPN
emaj-182	331	4	a.	a.	PROPN
emaj-182	331	5	,	,	PUNCT
emaj-182	331	6	&	&	CCONJ
emaj-182	331	7	wildman	wildman	PROPN
emaj-182	331	8	,	,	PUNCT
emaj-182	331	9	s.	s.	PROPN
emaj-182	331	10	s.	s.	PROPN
emaj-182	331	11	(	(	PUNCT
emaj-182	331	12	2015	2015	NUM
emaj-182	331	13	)	)	PUNCT
emaj-182	331	14	.	.	PUNCT
emaj-182	332	1	social	social	ADJ
emaj-182	332	2	media	medium	NOUN
emaj-182	332	3	definition	definition	NOUN
emaj-182	332	4	and	and	CCONJ
emaj-182	332	5	the	the	DET
emaj-182	332	6	governance	governance	NOUN
emaj-182	332	7	challenge	challenge	NOUN
emaj-182	332	8	-	-	PUNCT
emaj-182	332	9	an	an	DET
emaj-182	332	10	introduction	introduction	NOUN
emaj-182	332	11	to	to	ADP
emaj-182	332	12	the	the	DET
emaj-182	332	13	special	special	ADJ
emaj-182	332	14	issue	issue	NOUN
emaj-182	332	15	.	.	PUNCT
emaj-182	333	1	telecommunications	telecommunication	NOUN
emaj-182	333	2	policy	policy	NOUN
emaj-182	333	3	,	,	PUNCT
emaj-182	333	4	39	39	NUM
emaj-182	333	5	,	,	PUNCT
emaj-182	333	6	745–750	745–750	NUM
emaj-182	333	7	.	.	X
emaj-182	333	8	osimo	osimo	PROPN
emaj-182	333	9	,	,	PUNCT
emaj-182	333	10	d.	d.	PROPN
emaj-182	333	11	(	(	PUNCT
emaj-182	333	12	2008	2008	NUM
emaj-182	333	13	)	)	PUNCT
emaj-182	333	14	.	.	PUNCT
emaj-182	334	1	web	web	NOUN
emaj-182	334	2	2.0	2.0	NUM
emaj-182	334	3	in	in	ADP
emaj-182	334	4	government	government	NOUN
emaj-182	334	5	:	:	PUNCT
emaj-182	334	6	why	why	SCONJ
emaj-182	334	7	and	and	CCONJ
emaj-182	334	8	how	how	SCONJ
emaj-182	334	9	.	.	PUNCT
emaj-182	335	1	institute	institute	NOUN
emaj-182	335	2	for	for	ADP
emaj-182	335	3	prospectice	prospectice	NOUN
emaj-182	335	4	technological	technological	ADJ
emaj-182	335	5	studies	study	NOUN
emaj-182	335	6	(	(	PUNCT
emaj-182	335	7	ipts	ipt	NOUN
emaj-182	335	8	)	)	PUNCT
emaj-182	335	9	,	,	PUNCT
emaj-182	335	10	jrc	jrc	PROPN
emaj-182	335	11	,	,	PUNCT
emaj-182	335	12	european	european	PROPN
emaj-182	335	13	commission	commission	PROPN
emaj-182	335	14	,	,	PUNCT
emaj-182	335	15	eur	eur	PROPN
emaj-182	335	16	,	,	PUNCT
emaj-182	335	17	23358	23358	NUM
emaj-182	335	18	.	.	PUNCT
emaj-182	336	1	parent	parent	NOUN
emaj-182	336	2	,	,	PUNCT
emaj-182	336	3	m.	m.	NOUN
emaj-182	336	4	,	,	PUNCT
emaj-182	336	5	vandebeek	vandebeek	NOUN
emaj-182	336	6	,	,	PUNCT
emaj-182	336	7	c.	c.	PROPN
emaj-182	336	8	a.	a.	PROPN
emaj-182	336	9	,	,	PUNCT
emaj-182	336	10	&	&	CCONJ
emaj-182	336	11	gemino	gemino	PROPN
emaj-182	336	12	,	,	PUNCT
emaj-182	336	13	a.	a.	NOUN
emaj-182	336	14	c.	c.	PROPN
emaj-182	336	15	(	(	PUNCT
emaj-182	336	16	2005	2005	NUM
emaj-182	336	17	)	)	PUNCT
emaj-182	336	18	.	.	PUNCT
emaj-182	337	1	building	build	VERB
emaj-182	337	2	citizen	citizen	PROPN
emaj-182	337	3	trust	trust	NOUN
emaj-182	337	4	through	through	ADP
emaj-182	337	5	e	e	NOUN
emaj-182	337	6	-	-	NOUN
emaj-182	337	7	government	government	NOUN
emaj-182	337	8	.	.	PUNCT
emaj-182	338	1	government	government	NOUN
emaj-182	338	2	information	information	NOUN
emaj-182	338	3	quarterly	quarterly	ADV
emaj-182	338	4	,	,	PUNCT
emaj-182	338	5	22(4	22(4	NUM
emaj-182	338	6	)	)	PUNCT
emaj-182	338	7	,	,	PUNCT
emaj-182	338	8	720736	720736	NUM
emaj-182	338	9	.	.	PUNCT
emaj-182	339	1	park	park	NOUN
emaj-182	339	2	,	,	PUNCT
emaj-182	339	3	m.	m.	PROPN
emaj-182	339	4	j.	j.	PROPN
emaj-182	339	5	,	,	PUNCT
emaj-182	339	6	choi	choi	PROPN
emaj-182	339	7	,	,	PUNCT
emaj-182	339	8	h.	h.	PROPN
emaj-182	339	9	,	,	PUNCT
emaj-182	339	10	kim	kim	PROPN
emaj-182	339	11	,	,	PUNCT
emaj-182	339	12	s.	s.	PROPN
emaj-182	339	13	k.	k.	PROPN
emaj-182	339	14	,	,	PUNCT
emaj-182	339	15	&	&	CCONJ
emaj-182	339	16	rho	rho	PROPN
emaj-182	339	17	,	,	PUNCT
emaj-182	339	18	j.	j.	PROPN
emaj-182	339	19	j.	j.	PROPN
emaj-182	339	20	(	(	PUNCT
emaj-182	339	21	2015	2015	NUM
emaj-182	339	22	)	)	PUNCT
emaj-182	339	23	.	.	PUNCT
emaj-182	340	1	trust	trust	NOUN
emaj-182	340	2	in	in	ADP
emaj-182	340	3	government	government	NOUN
emaj-182	340	4	’s	’s	PART
emaj-182	340	5	social	social	ADJ
emaj-182	340	6	media	medium	NOUN
emaj-182	340	7	service	service	NOUN
emaj-182	340	8	and	and	CCONJ
emaj-182	340	9	citizen	citizen	NOUN
emaj-182	340	10	’s	’s	PART
emaj-182	340	11	patronage	patronage	NOUN
emaj-182	340	12	behavior	behavior	NOUN
emaj-182	340	13	.	.	PUNCT
emaj-182	341	1	telematics	telematic	NOUN
emaj-182	341	2	and	and	CCONJ
emaj-182	341	3	informatics	informatic	NOUN
emaj-182	341	4	,	,	PUNCT
emaj-182	341	5	32(4	32(4	NUM
emaj-182	341	6	)	)	PUNCT
emaj-182	341	7	,	,	PUNCT
emaj-182	341	8	629	629	NUM
emaj-182	341	9	-	-	SYM
emaj-182	341	10	641	641	NUM
emaj-182	341	11	.	.	PUNCT
emaj-182	341	12	porumbescu	porumbescu	PROPN
emaj-182	341	13	,	,	PUNCT
emaj-182	341	14	g.	g.	PROPN
emaj-182	341	15	a.	a.	PROPN
emaj-182	341	16	(	(	PUNCT
emaj-182	341	17	2016	2016	NUM
emaj-182	341	18	)	)	PUNCT
emaj-182	341	19	.	.	PUNCT
emaj-182	342	1	linking	link	VERB
emaj-182	342	2	public	public	ADJ
emaj-182	342	3	sector	sector	NOUN
emaj-182	342	4	social	social	ADJ
emaj-182	342	5	media	medium	NOUN
emaj-182	342	6	and	and	CCONJ
emaj-182	342	7	e	e	NOUN
emaj-182	342	8	-	-	NOUN
emaj-182	342	9	government	government	NOUN
emaj-182	342	10	website	website	NOUN
emaj-182	342	11	use	use	NOUN
emaj-182	342	12	to	to	PART
emaj-182	342	13	trust	trust	VERB
emaj-182	342	14	in	in	ADP
emaj-182	342	15	government	government	NOUN
emaj-182	342	16	.	.	PUNCT
emaj-182	343	1	government	government	NOUN
emaj-182	343	2	information	information	NOUN
emaj-182	343	3	quarterly	quarterly	ADV
emaj-182	343	4	,	,	PUNCT
emaj-182	343	5	33(2	33(2	NUM
emaj-182	343	6	)	)	PUNCT
emaj-182	343	7	,	,	PUNCT
emaj-182	343	8	291	291	NUM
emaj-182	343	9	-	-	SYM
emaj-182	343	10	304	304	NUM
emaj-182	343	11	.	.	PUNCT
emaj-182	344	1	ranaweera	ranaweera	NOUN
emaj-182	344	2	,	,	PUNCT
emaj-182	344	3	h.	h.	PROPN
emaj-182	344	4	m.	m.	PROPN
emaj-182	344	5	b.	b.	PROPN
emaj-182	344	6	p.	p.	PROPN
emaj-182	344	7	(	(	PUNCT
emaj-182	344	8	2016	2016	NUM
emaj-182	344	9	)	)	PUNCT
emaj-182	344	10	.	.	PUNCT
emaj-182	345	1	perspective	perspective	NOUN
emaj-182	345	2	of	of	ADP
emaj-182	345	3	trust	trust	NOUN
emaj-182	345	4	towards	towards	ADP
emaj-182	345	5	e	e	NOUN
emaj-182	345	6	-	-	NOUN
emaj-182	345	7	government	government	ADJ
emaj-182	345	8	initiatives	initiative	NOUN
emaj-182	345	9	in	in	ADP
emaj-182	345	10	sri	sri	PROPN
emaj-182	345	11	lanka	lanka	PROPN
emaj-182	345	12	.	.	PUNCT
emaj-182	346	1	springerplus	springerplus	PROPN
emaj-182	346	2	,	,	PUNCT
emaj-182	346	3	5(22	5(22	NUM
emaj-182	346	4	)	)	PUNCT
emaj-182	346	5	,	,	PUNCT
emaj-182	346	6	1	1	NUM
emaj-182	346	7	-	-	SYM
emaj-182	346	8	11	11	NUM
emaj-182	346	9	.	.	PUNCT
emaj-182	346	10	ratnasingam	ratnasingam	NOUN
emaj-182	346	11	,	,	PUNCT
emaj-182	346	12	p.	p.	NOUN
emaj-182	346	13	(	(	PUNCT
emaj-182	346	14	2004	2004	NUM
emaj-182	346	15	)	)	PUNCT
emaj-182	346	16	.	.	PUNCT
emaj-182	347	1	the	the	DET
emaj-182	347	2	role	role	NOUN
emaj-182	347	3	of	of	ADP
emaj-182	347	4	facilitating	facilitate	VERB
emaj-182	347	5	conditions	condition	NOUN
emaj-182	347	6	in	in	ADP
emaj-182	347	7	developing	develop	VERB
emaj-182	347	8	trust	trust	NOUN
emaj-182	347	9	for	for	ADP
emaj-182	347	10	successful	successful	ADJ
emaj-182	347	11	electronic	electronic	ADJ
emaj-182	347	12	marketplace	marketplace	NOUN
emaj-182	347	13	participation	participation	NOUN
emaj-182	347	14	.	.	PUNCT
emaj-182	348	1	journal	journal	NOUN
emaj-182	348	2	of	of	ADP
emaj-182	348	3	internet	internet	PROPN
emaj-182	348	4	commerce	commerce	PROPN
emaj-182	348	5	,	,	PUNCT
emaj-182	348	6	3(3	3(3	NUM
emaj-182	348	7	)	)	PUNCT
emaj-182	348	8	,	,	PUNCT
emaj-182	348	9	95	95	NUM
emaj-182	348	10	-	-	SYM
emaj-182	348	11	110	110	NUM
emaj-182	348	12	.	.	PUNCT
emaj-182	349	1	sá	sá	PROPN
emaj-182	349	2	,	,	PUNCT
emaj-182	349	3	f.	f.	PROPN
emaj-182	349	4	,	,	PUNCT
emaj-182	349	5	rocha	rocha	PROPN
emaj-182	349	6	,	,	PUNCT
emaj-182	349	7	á	á	PROPN
emaj-182	349	8	.	.	PROPN
emaj-182	349	9	,	,	PUNCT
emaj-182	349	10	&	&	CCONJ
emaj-182	349	11	cota	cota	PROPN
emaj-182	349	12	,	,	PUNCT
emaj-182	349	13	m.	m.	NOUN
emaj-182	349	14	p.	p.	NOUN
emaj-182	349	15	(	(	PUNCT
emaj-182	349	16	2016	2016	NUM
emaj-182	349	17	)	)	PUNCT
emaj-182	349	18	.	.	PUNCT
emaj-182	350	1	potential	potential	ADJ
emaj-182	350	2	dimensions	dimension	NOUN
emaj-182	350	3	for	for	ADP
emaj-182	350	4	a	a	DET
emaj-182	350	5	local	local	ADJ
emaj-182	350	6	e	e	NOUN
emaj-182	350	7	-	-	NOUN
emaj-182	350	8	government	government	ADJ
emaj-182	350	9	services	service	NOUN
emaj-182	350	10	quality	quality	NOUN
emaj-182	350	11	model	model	NOUN
emaj-182	350	12	.	.	PUNCT
emaj-182	351	1	telematics	telematic	NOUN
emaj-182	351	2	and	and	CCONJ
emaj-182	351	3	informatics	informatic	NOUN
emaj-182	351	4	,	,	PUNCT
emaj-182	351	5	33(2	33(2	NUM
emaj-182	351	6	)	)	PUNCT
emaj-182	351	7	,	,	PUNCT
emaj-182	351	8	270	270	NUM
emaj-182	351	9	-	-	SYM
emaj-182	351	10	276	276	NUM
emaj-182	351	11	.	.	PUNCT
emaj-182	352	1	teo	teo	PROPN
emaj-182	352	2	,	,	PUNCT
emaj-182	352	3	t.	t.	PROPN
emaj-182	352	4	s.	s.	PROPN
emaj-182	352	5	,	,	PUNCT
emaj-182	352	6	srivastava	srivastava	PROPN
emaj-182	352	7	,	,	PUNCT
emaj-182	352	8	s.	s.	PROPN
emaj-182	352	9	c.	c.	PROPN
emaj-182	352	10	,	,	PUNCT
emaj-182	352	11	&	&	CCONJ
emaj-182	352	12	jiang	jiang	PROPN
emaj-182	352	13	,	,	PUNCT
emaj-182	352	14	l.	l.	PROPN
emaj-182	352	15	(	(	PUNCT
emaj-182	352	16	2008	2008	NUM
emaj-182	352	17	)	)	PUNCT
emaj-182	352	18	.	.	PUNCT
emaj-182	353	1	trust	trust	NOUN
emaj-182	353	2	and	and	CCONJ
emaj-182	353	3	electronic	electronic	ADJ
emaj-182	353	4	government	government	NOUN
emaj-182	353	5	success	success	NOUN
emaj-182	353	6	:	:	PUNCT
emaj-182	353	7	an	an	DET
emaj-182	353	8	empirical	empirical	ADJ
emaj-182	353	9	study	study	NOUN
emaj-182	353	10	.	.	PUNCT
emaj-182	354	1	journal	journal	PROPN
emaj-182	354	2	of	of	ADP
emaj-182	354	3	management	management	NOUN
emaj-182	354	4	information	information	NOUN
emaj-182	354	5	systems	system	NOUN
emaj-182	354	6	,	,	PUNCT
emaj-182	354	7	25(3	25(3	NUM
emaj-182	354	8	)	)	PUNCT
emaj-182	354	9	,	,	PUNCT
emaj-182	354	10	99	99	NUM
emaj-182	354	11	-	-	SYM
emaj-182	354	12	132	132	NUM
emaj-182	354	13	.	.	PUNCT
emaj-182	355	1	volume	volume	NOUN
emaj-182	355	2	10	10	NUM
emaj-182	355	3	no	no	DET
emaj-182	355	4	1	1	NUM
emaj-182	355	5	(	(	PUNCT
emaj-182	355	6	2020	2020	NUM
emaj-182	355	7	)	)	PUNCT
emaj-182	355	8	|	|	ADV
emaj-182	355	9	issn	issn	VERB
emaj-182	355	10	2158	2158	NUM
emaj-182	355	11	-	-	SYM
emaj-182	355	12	8708	8708	NUM
emaj-182	355	13	(	(	PUNCT
emaj-182	355	14	online	online	NOUN
emaj-182	355	15	)	)	PUNCT
emaj-182	356	1	|	|	ADV
emaj-182	356	2	doi	doi	X
emaj-182	356	3	10.5195	10.5195	NUM
emaj-182	356	4	/	/	SYM
emaj-182	356	5	emaj.2020.182	emaj.2020.182	NOUN
emaj-182	356	6	|	|	NOUN
emaj-182	356	7	http://emaj.pitt.edu	http://emaj.pitt.edu	X
emaj-182	356	8	hüseyin	hüseyin	PROPN
emaj-182	356	9	i̇nce	i̇nce	PROPN
emaj-182	356	10	,	,	PUNCT
emaj-182	356	11	salih	salih	PROPN
emaj-182	356	12	zeki	zeki	PROPN
emaj-182	356	13	i̇mamoğlu	i̇mamoğlu	PROPN
emaj-182	356	14	,	,	PUNCT
emaj-182	356	15	hülya	hülya	ADV
emaj-182	356	16	türkcan	türkcan	ADJ
emaj-182	356	17	,	,	PUNCT
emaj-182	356	18	gülsüm	gülsüm	PROPN
emaj-182	356	19	akca	akca	NOUN
emaj-182	356	20	emerging	emerge	VERB
emaj-182	356	21	markets	market	NOUN
emaj-182	356	22	journal	journal	NOUN
emaj-182	356	23	|	|	ADV
emaj-182	356	24	p	p	NOUN
emaj-182	356	25	a	a	DET
emaj-182	356	26	g	g	NOUN
emaj-182	356	27	e	e	NOUN
emaj-182	356	28	2	2	NUM
emaj-182	356	29	9	9	NUM
emaj-182	356	30	tolbert	tolbert	NOUN
emaj-182	356	31	,	,	PUNCT
emaj-182	356	32	c.	c.	PROPN
emaj-182	356	33	j.	j.	PROPN
emaj-182	356	34	,	,	PUNCT
emaj-182	356	35	&	&	CCONJ
emaj-182	356	36	mossberger	mossberger	PROPN
emaj-182	356	37	,	,	PUNCT
emaj-182	356	38	k.	k.	PROPN
emaj-182	356	39	(	(	PUNCT
emaj-182	356	40	2006	2006	NUM
emaj-182	356	41	)	)	PUNCT
emaj-182	356	42	.	.	PUNCT
emaj-182	357	1	the	the	DET
emaj-182	357	2	effects	effect	NOUN
emaj-182	357	3	of	of	ADP
emaj-182	357	4	e‐	e‐	ADJ
emaj-182	357	5	government	government	NOUN
emaj-182	357	6	on	on	ADP
emaj-182	357	7	trust	trust	NOUN
emaj-182	357	8	and	and	CCONJ
emaj-182	357	9	confidence	confidence	NOUN
emaj-182	357	10	in	in	ADP
emaj-182	357	11	government	government	NOUN
emaj-182	357	12	.	.	PUNCT
emaj-182	358	1	public	public	ADJ
emaj-182	358	2	administration	administration	PROPN
emaj-182	358	3	review	review	PROPN
emaj-182	358	4	,	,	PUNCT
emaj-182	358	5	66(3	66(3	NOUN
emaj-182	358	6	)	)	PUNCT
emaj-182	358	7	,	,	PUNCT
emaj-182	358	8	354	354	NUM
emaj-182	358	9	-	-	SYM
emaj-182	358	10	369	369	NUM
emaj-182	358	11	.	.	PUNCT
emaj-182	359	1	van	van	PROPN
emaj-182	359	2	ryzin	ryzin	PROPN
emaj-182	359	3	,	,	PUNCT
emaj-182	359	4	g.	g.	PROPN
emaj-182	359	5	g.	g.	PROPN
emaj-182	359	6	(	(	PUNCT
emaj-182	359	7	2007	2007	NUM
emaj-182	359	8	)	)	PUNCT
emaj-182	359	9	.	.	PUNCT
emaj-182	360	1	pieces	piece	NOUN
emaj-182	360	2	of	of	ADP
emaj-182	360	3	a	a	DET
emaj-182	360	4	puzzle	puzzle	NOUN
emaj-182	360	5	:	:	PUNCT
emaj-182	360	6	linking	link	VERB
emaj-182	360	7	government	government	NOUN
emaj-182	360	8	performance	performance	NOUN
emaj-182	360	9	,	,	PUNCT
emaj-182	360	10	citizen	citizen	NOUN
emaj-182	360	11	satisfaction	satisfaction	NOUN
emaj-182	360	12	,	,	PUNCT
emaj-182	360	13	and	and	CCONJ
emaj-182	360	14	trust	trust	NOUN
emaj-182	360	15	.	.	PUNCT
emaj-182	361	1	public	public	ADJ
emaj-182	361	2	performance	performance	NOUN
emaj-182	361	3	&	&	CCONJ
emaj-182	361	4	management	management	PROPN
emaj-182	361	5	review	review	PROPN
emaj-182	361	6	,	,	PUNCT
emaj-182	361	7	30(4	30(4	NUM
emaj-182	361	8	)	)	PUNCT
emaj-182	361	9	,	,	PUNCT
emaj-182	361	10	521	521	NUM
emaj-182	361	11	-	-	SYM
emaj-182	361	12	535	535	NUM
emaj-182	361	13	.	.	PUNCT
emaj-182	362	1	venkatesh	venkatesh	PROPN
emaj-182	362	2	,	,	PUNCT
emaj-182	362	3	v.	v.	PROPN
emaj-182	362	4	,	,	PUNCT
emaj-182	362	5	morris	morris	PROPN
emaj-182	362	6	,	,	PUNCT
emaj-182	362	7	m.	m.	NOUN
emaj-182	362	8	g.	g.	PROPN
emaj-182	362	9	,	,	PUNCT
emaj-182	362	10	davis	davis	PROPN
emaj-182	362	11	,	,	PUNCT
emaj-182	362	12	g.	g.	PROPN
emaj-182	362	13	b.	b.	PROPN
emaj-182	362	14	,	,	PUNCT
emaj-182	362	15	&	&	CCONJ
emaj-182	362	16	davis	davis	PROPN
emaj-182	362	17	,	,	PUNCT
emaj-182	362	18	f.	f.	PROPN
emaj-182	362	19	d.	d.	PROPN
emaj-182	362	20	(	(	PUNCT
emaj-182	362	21	2003	2003	NUM
emaj-182	362	22	)	)	PUNCT
emaj-182	362	23	.	.	PUNCT
emaj-182	363	1	user	user	NOUN
emaj-182	363	2	acceptance	acceptance	NOUN
emaj-182	363	3	of	of	ADP
emaj-182	363	4	information	information	NOUN
emaj-182	363	5	technology	technology	NOUN
emaj-182	363	6	:	:	PUNCT
emaj-182	363	7	toward	toward	ADP
emaj-182	363	8	a	a	DET
emaj-182	363	9	unified	unified	ADJ
emaj-182	363	10	view	view	NOUN
emaj-182	363	11	.	.	PUNCT
emaj-182	364	1	mis	mis	PROPN
emaj-182	364	2	quarterly	quarterly	PROPN
emaj-182	364	3	,	,	PUNCT
emaj-182	364	4	27(3	27(3	NUM
emaj-182	364	5	)	)	PUNCT
emaj-182	364	6	,	,	PUNCT
emaj-182	364	7	425	425	NUM
emaj-182	364	8	-	-	SYM
emaj-182	364	9	478	478	NUM
emaj-182	364	10	.	.	PUNCT
emaj-182	365	1	warkentin	warkentin	PROPN
emaj-182	365	2	,	,	PUNCT
emaj-182	365	3	m.	m.	NOUN
emaj-182	365	4	,	,	PUNCT
emaj-182	365	5	gefen	gefen	NOUN
emaj-182	365	6	,	,	PUNCT
emaj-182	365	7	d.	d.	PROPN
emaj-182	365	8	,	,	PUNCT
emaj-182	365	9	pavlou	pavlou	PROPN
emaj-182	365	10	,	,	PUNCT
emaj-182	365	11	p.	p.	NOUN
emaj-182	365	12	a.	a.	NOUN
emaj-182	365	13	,	,	PUNCT
emaj-182	365	14	&	&	CCONJ
emaj-182	365	15	rose	rise	VERB
emaj-182	365	16	,	,	PUNCT
emaj-182	365	17	g.	g.	PROPN
emaj-182	365	18	m.	m.	PROPN
emaj-182	365	19	(	(	PUNCT
emaj-182	365	20	2002	2002	NUM
emaj-182	365	21	)	)	PUNCT
emaj-182	365	22	.	.	PUNCT
emaj-182	366	1	encouraging	encourage	VERB
emaj-182	366	2	citizen	citizen	NOUN
emaj-182	366	3	adoption	adoption	NOUN
emaj-182	366	4	of	of	ADP
emaj-182	366	5	egovernment	egovernment	NOUN
emaj-182	366	6	by	by	ADP
emaj-182	366	7	building	build	VERB
emaj-182	366	8	trust	trust	NOUN
emaj-182	366	9	.	.	PUNCT
emaj-182	367	1	electronic	electronic	ADJ
emaj-182	367	2	markets	market	NOUN
emaj-182	367	3	,	,	PUNCT
emaj-182	367	4	12(3	12(3	NUM
emaj-182	367	5	)	)	PUNCT
emaj-182	367	6	,	,	PUNCT
emaj-182	367	7	157	157	NUM
emaj-182	367	8	-	-	SYM
emaj-182	367	9	162	162	NUM
emaj-182	367	10	.	.	PUNCT
emaj-182	368	1	welch	welch	PROPN
emaj-182	368	2	,	,	PUNCT
emaj-182	368	3	e.	e.	PROPN
emaj-182	368	4	w.	w.	PROPN
emaj-182	368	5	,	,	PUNCT
emaj-182	368	6	hinnant	hinnant	PROPN
emaj-182	368	7	,	,	PUNCT
emaj-182	368	8	c.	c.	PROPN
emaj-182	368	9	c.	c.	PROPN
emaj-182	368	10	,	,	PUNCT
emaj-182	368	11	&	&	CCONJ
emaj-182	368	12	moon	moon	PROPN
emaj-182	368	13	,	,	PUNCT
emaj-182	368	14	m.	m.	NOUN
emaj-182	368	15	j.	j.	PROPN
emaj-182	368	16	(	(	PUNCT
emaj-182	368	17	2004	2004	NUM
emaj-182	368	18	)	)	PUNCT
emaj-182	368	19	.	.	PUNCT
emaj-182	369	1	linking	link	VERB
emaj-182	369	2	citizen	citizen	NOUN
emaj-182	369	3	satisfaction	satisfaction	NOUN
emaj-182	369	4	with	with	ADP
emaj-182	369	5	e	e	NOUN
emaj-182	369	6	-	-	NOUN
emaj-182	369	7	government	government	NOUN
emaj-182	369	8	and	and	CCONJ
emaj-182	369	9	trust	trust	NOUN
emaj-182	369	10	in	in	ADP
emaj-182	369	11	government	government	NOUN
emaj-182	369	12	.	.	PUNCT
emaj-182	370	1	journal	journal	PROPN
emaj-182	370	2	of	of	ADP
emaj-182	370	3	public	public	ADJ
emaj-182	370	4	administration	administration	NOUN
emaj-182	370	5	research	research	NOUN
emaj-182	370	6	and	and	CCONJ
emaj-182	370	7	theory	theory	NOUN
emaj-182	370	8	,	,	PUNCT
emaj-182	370	9	15(3	15(3	NUM
emaj-182	370	10	)	)	PUNCT
emaj-182	370	11	,	,	PUNCT
emaj-182	370	12	371391	371391	NUM
emaj-182	370	13	.	.	PUNCT
emaj-182	371	1	xu	xu	PROPN
emaj-182	371	2	,	,	PUNCT
emaj-182	371	3	j.	j.	PROPN
emaj-182	371	4	d.	d.	PROPN
emaj-182	371	5	,	,	PUNCT
emaj-182	371	6	cenfetelli	cenfetelli	PROPN
emaj-182	371	7	,	,	PUNCT
emaj-182	371	8	r.	r.	PROPN
emaj-182	371	9	t.	t.	PROPN
emaj-182	371	10	,	,	PUNCT
emaj-182	371	11	&	&	CCONJ
emaj-182	371	12	aquino	aquino	PROPN
emaj-182	371	13	,	,	PUNCT
emaj-182	371	14	k.	k.	PROPN
emaj-182	371	15	(	(	PUNCT
emaj-182	371	16	2016	2016	NUM
emaj-182	371	17	)	)	PUNCT
emaj-182	371	18	.	.	PUNCT
emaj-182	372	1	do	do	VERB
emaj-182	372	2	different	different	ADJ
emaj-182	372	3	kinds	kind	NOUN
emaj-182	372	4	of	of	ADP
emaj-182	372	5	trust	trust	NOUN
emaj-182	372	6	matter	matter	NOUN
emaj-182	372	7	?	?	PUNCT
emaj-182	373	1	an	an	DET
emaj-182	373	2	examination	examination	NOUN
emaj-182	373	3	of	of	ADP
emaj-182	373	4	the	the	DET
emaj-182	373	5	three	three	NUM
emaj-182	373	6	trusting	trust	VERB
emaj-182	373	7	beliefs	belief	NOUN
emaj-182	373	8	on	on	ADP
emaj-182	373	9	satisfaction	satisfaction	NOUN
emaj-182	373	10	and	and	CCONJ
emaj-182	373	11	purchase	purchase	NOUN
emaj-182	373	12	behavior	behavior	NOUN
emaj-182	373	13	in	in	ADP
emaj-182	373	14	the	the	DET
emaj-182	373	15	buyer	buyer	NOUN
emaj-182	373	16	–	–	PUNCT
emaj-182	373	17	seller	seller	NOUN
emaj-182	373	18	context	context	NOUN
emaj-182	373	19	.	.	PUNCT
emaj-182	374	1	the	the	DET
emaj-182	374	2	journal	journal	NOUN
emaj-182	374	3	of	of	ADP
emaj-182	374	4	strategic	strategic	ADJ
emaj-182	374	5	information	information	NOUN
emaj-182	374	6	systems	system	NOUN
emaj-182	374	7	,	,	PUNCT
emaj-182	374	8	25(1	25(1	NUM
emaj-182	374	9	)	)	PUNCT
emaj-182	374	10	,	,	PUNCT
emaj-182	374	11	15	15	NUM
emaj-182	374	12	-	-	SYM
emaj-182	374	13	31	31	NUM
emaj-182	374	14	.	.	PUNCT
emaj-182	375	1	yildiz	yildiz	NOUN
emaj-182	375	2	,	,	PUNCT
emaj-182	375	3	m.	m.	NOUN
emaj-182	375	4	(	(	PUNCT
emaj-182	375	5	2007	2007	NUM
emaj-182	375	6	)	)	PUNCT
emaj-182	375	7	.	.	PUNCT
emaj-182	376	1	e	e	X
emaj-182	376	2	-	-	NOUN
emaj-182	376	3	government	government	ADJ
emaj-182	376	4	research	research	NOUN
emaj-182	376	5	:	:	PUNCT
emaj-182	376	6	reviewing	review	VERB
emaj-182	376	7	the	the	DET
emaj-182	376	8	literature	literature	NOUN
emaj-182	376	9	,	,	PUNCT
emaj-182	376	10	limitations	limitation	NOUN
emaj-182	376	11	,	,	PUNCT
emaj-182	376	12	and	and	CCONJ
emaj-182	376	13	ways	way	NOUN
emaj-182	376	14	forward	forward	ADV
emaj-182	376	15	.	.	PUNCT
emaj-182	377	1	government	government	NOUN
emaj-182	377	2	information	information	NOUN
emaj-182	377	3	quarterly	quarterly	ADV
emaj-182	377	4	,	,	PUNCT
emaj-182	377	5	24(3	24(3	NUM
emaj-182	377	6	)	)	PUNCT
emaj-182	377	7	,	,	PUNCT
emaj-182	377	8	646665	646665	NUM
emaj-182	377	9	.	.	PUNCT
emaj-182	378	1	yoon	yoon	PROPN
emaj-182	378	2	,	,	PUNCT
emaj-182	378	3	s.	s.	PROPN
emaj-182	378	4	j.	j.	PROPN
emaj-182	378	5	(	(	PUNCT
emaj-182	378	6	2002	2002	NUM
emaj-182	378	7	)	)	PUNCT
emaj-182	378	8	.	.	PUNCT
emaj-182	379	1	the	the	DET
emaj-182	379	2	antecedents	antecedent	NOUN
emaj-182	379	3	and	and	CCONJ
emaj-182	379	4	consequences	consequence	NOUN
emaj-182	379	5	of	of	ADP
emaj-182	379	6	trust	trust	NOUN
emaj-182	379	7	in	in	ADP
emaj-182	379	8	online‐purchase	online‐purchase	NOUN
emaj-182	379	9	decisions	decision	NOUN
emaj-182	379	10	.	.	PUNCT
emaj-182	380	1	journal	journal	NOUN
emaj-182	380	2	of	of	ADP
emaj-182	380	3	interactive	interactive	ADJ
emaj-182	380	4	marketing	marketing	NOUN
emaj-182	380	5	,	,	PUNCT
emaj-182	380	6	16(2	16(2	NUM
emaj-182	380	7	)	)	PUNCT
emaj-182	380	8	,	,	PUNCT
emaj-182	380	9	47	47	NUM
emaj-182	380	10	-	-	SYM
emaj-182	380	11	63	63	NUM
emaj-182	380	12	.	.	PUNCT