id	keyword
emaj-101	churn
emaj-101	retention
emaj-101	customer
emaj-101	decision
emaj-101	data
emaj-101	network
emaj-101	subscribers
emaj-101	ahp
emaj-101	research
emaj-101	service
emaj-101	alternatives
emaj-101	study
emaj-101	customer churn
emaj-101	industry
emaj-101	markov
emaj-101	journal