id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ecj-12549	Alnaeem, Mohammad M.; Suleiman, Khaled H.; Ababneh, Amal M.; Alrida, Nour	Investigating primary healthcare resource utilization, triage system awareness, and time expectations among patients presenting at emergency departments in Jordan: a cross-sectional study	2024	7	.pdf	application/pdf	5418	271	58	Dealing with non-urgent and urgent cases can lead to inefficiency and increased waiting times, causing stress and fatigue for healthcare providers.4-6 This can result in verbal and physical violence and lead to staff turnover, posing a threat to patient safety.7 The lack of patient awareness about the triage process can cause tension and unpredictability in patient care.8 Patients’ aware- ness about using primary healthcare resources is important to min- imize pressure on the ED and its staff.9 Understanding the patterns of patient engagement with primary healthcare facilities before resorting to ED visits is crucial for healthcare professionals and policymakers.10 Patients frequently start at primary care facilities before visiting the ED, and understanding this can help optimize the allocation of healthcare services.11 Despite primary healthcare facilities being widely available in Jordan, patients are still not properly aware of the triage system.12 High patient loads, crowding, and increased violence are sig- nificant challenges faced by EDs.13-15 Enhancing patient awareness can help allocate resources more efficiently and reduce wait times, resulting in better patient care and increased awareness of the Emergency Care Journal 2024; volume 20:12549 Characteristics and expec- tations among emergency department patients in India.	cache/ecj-12549.pdf	txt/ecj-12549.txt