id	sid	tid	token	lemma	pos
ecj-14022	1	1	hrev_master	hrev_master	NOUN
ecj-14022	2	1	[	[	X
ecj-14022	2	2	page	page	NOUN
ecj-14022	2	3	86	86	NUM
ecj-14022	2	4	]	]	PUNCT
ecj-14022	3	1	[	[	X
ecj-14022	3	2	emergency	emergency	NOUN
ecj-14022	3	3	care	care	NOUN
ecj-14022	3	4	journal	journal	NOUN
ecj-14022	3	5	2025	2025	NUM
ecj-14022	3	6	;	;	PUNCT
ecj-14022	3	7	21:14022	21:14022	NUM
ecj-14022	3	8	]	]	X
ecj-14022	3	9	emergency	emergency	NOUN
ecj-14022	3	10	care	care	NOUN
ecj-14022	3	11	journal	journal	PROPN
ecj-14022	3	12	2025	2025	NUM
ecj-14022	3	13	volume	volume	NOUN
ecj-14022	3	14	21:14022	21:14022	NUM
ecj-14022	3	15	abstract	abstract	NOUN
ecj-14022	3	16	this	this	DET
ecj-14022	3	17	study	study	NOUN
ecj-14022	3	18	aims	aim	VERB
ecj-14022	3	19	to	to	PART
ecj-14022	3	20	analyze	analyze	VERB
ecj-14022	3	21	emergency	emergency	NOUN
ecj-14022	3	22	department	department	NOUN
ecj-14022	3	23	(	(	PUNCT
ecj-14022	3	24	ed	ed	NOUN
ecj-14022	3	25	)	)	PUNCT
ecj-14022	3	26	applications	application	NOUN
ecj-14022	3	27	made	make	VERB
ecj-14022	3	28	to	to	ADP
ecj-14022	3	29	the	the	DET
ecj-14022	3	30	ministry	ministry	PROPN
ecj-14022	3	31	of	of	ADP
ecj-14022	3	32	health	health	PROPN
ecj-14022	3	33	communication	communication	NOUN
ecj-14022	3	34	center	center	NOUN
ecj-14022	3	35	(	(	PUNCT
ecj-14022	3	36	mohcc	mohcc	NOUN
ecj-14022	3	37	)	)	PUNCT
ecj-14022	3	38	due	due	ADP
ecj-14022	3	39	to	to	ADP
ecj-14022	3	40	situations	situation	NOUN
ecj-14022	3	41	encountered	encounter	VERB
ecj-14022	3	42	during	during	ADP
ecj-14022	3	43	the	the	DET
ecj-14022	3	44	delivery	delivery	NOUN
ecj-14022	3	45	of	of	ADP
ecj-14022	3	46	emergency	emergency	NOUN
ecj-14022	3	47	health	health	NOUN
ecj-14022	3	48	services	service	NOUN
ecj-14022	3	49	.	.	PUNCT
ecj-14022	4	1	the	the	DET
ecj-14022	4	2	objective	objective	NOUN
ecj-14022	4	3	is	be	AUX
ecj-14022	4	4	to	to	PART
ecj-14022	4	5	contribute	contribute	VERB
ecj-14022	4	6	to	to	ADP
ecj-14022	4	7	the	the	DET
ecj-14022	4	8	development	development	NOUN
ecj-14022	4	9	of	of	ADP
ecj-14022	4	10	in	in	ADP
ecj-14022	4	11	-	-	PUNCT
ecj-14022	4	12	hospital	hospital	NOUN
ecj-14022	4	13	emergency	emergency	NOUN
ecj-14022	4	14	health	health	NOUN
ecj-14022	4	15	services	service	NOUN
ecj-14022	4	16	and	and	CCONJ
ecj-14022	4	17	to	to	PART
ecj-14022	4	18	provide	provide	VERB
ecj-14022	4	19	recommendations	recommendation	NOUN
ecj-14022	4	20	for	for	ADP
ecj-14022	4	21	improving	improve	VERB
ecj-14022	4	22	these	these	DET
ecj-14022	4	23	services	service	NOUN
ecj-14022	4	24	.	.	PUNCT
ecj-14022	5	1	this	this	DET
ecj-14022	5	2	retrospective	retrospective	ADJ
ecj-14022	5	3	study	study	NOUN
ecj-14022	5	4	examined	examine	VERB
ecj-14022	5	5	applications	application	NOUN
ecj-14022	5	6	submitted	submit	VERB
ecj-14022	5	7	to	to	ADP
ecj-14022	5	8	the	the	DET
ecj-14022	5	9	ministry	ministry	PROPN
ecj-14022	5	10	of	of	ADP
ecj-14022	5	11	health	health	PROPN
ecj-14022	5	12	communication	communication	NOUN
ecj-14022	5	13	center	center	NOUN
ecj-14022	5	14	regarding	regard	VERB
ecj-14022	5	15	ed	ed	NOUN
ecj-14022	5	16	between	between	ADP
ecj-14022	5	17	january	january	PROPN
ecj-14022	5	18	1	1	NUM
ecj-14022	5	19	,	,	PUNCT
ecj-14022	5	20	2018	2018	NUM
ecj-14022	5	21	,	,	PUNCT
ecj-14022	5	22	and	and	CCONJ
ecj-14022	5	23	december	december	PROPN
ecj-14022	5	24	31	31	NUM
ecj-14022	5	25	,	,	PUNCT
ecj-14022	5	26	2018	2018	NUM
ecj-14022	5	27	.	.	PUNCT
ecj-14022	6	1	applications	application	NOUN
ecj-14022	6	2	were	be	AUX
ecj-14022	6	3	randomly	randomly	ADV
ecj-14022	6	4	sorted	sort	VERB
ecj-14022	6	5	,	,	PUNCT
ecj-14022	6	6	and	and	CCONJ
ecj-14022	6	7	every	every	DET
ecj-14022	6	8	50th	50th	ADJ
ecj-14022	6	9	application	application	NOUN
ecj-14022	6	10	was	be	AUX
ecj-14022	6	11	included	include	VERB
ecj-14022	6	12	in	in	ADP
ecj-14022	6	13	the	the	DET
ecj-14022	6	14	study	study	NOUN
ecj-14022	6	15	sample	sample	NOUN
ecj-14022	6	16	.	.	PUNCT
ecj-14022	7	1	data	datum	NOUN
ecj-14022	7	2	recorded	record	VERB
ecj-14022	7	3	included	include	VERB
ecj-14022	7	4	the	the	DET
ecj-14022	7	5	applicant	applicant	NOUN
ecj-14022	7	6	’s	’s	NOUN
ecj-14022	7	7	degree	degree	NOUN
ecj-14022	7	8	of	of	ADP
ecj-14022	7	9	proximity	proximity	NOUN
ecj-14022	7	10	,	,	PUNCT
ecj-14022	7	11	type	type	NOUN
ecj-14022	7	12	of	of	ADP
ecj-14022	7	13	emergency	emergency	NOUN
ecj-14022	7	14	,	,	PUNCT
ecj-14022	7	15	area	area	NOUN
ecj-14022	7	16	of	of	ADP
ecj-14022	7	17	evaluation	evaluation	NOUN
ecj-14022	7	18	in	in	ADP
ecj-14022	7	19	the	the	DET
ecj-14022	7	20	ed	ed	NOUN
ecj-14022	7	21	,	,	PUNCT
ecj-14022	7	22	personnel	personnel	NOUN
ecj-14022	7	23	presence	presence	NOUN
ecj-14022	7	24	of	of	ADP
ecj-14022	7	25	violence	violence	NOUN
ecj-14022	7	26	,	,	PUNCT
ecj-14022	7	27	method	method	NOUN
ecj-14022	7	28	of	of	ADP
ecj-14022	7	29	follow	follow	NOUN
ecj-14022	7	30	-	-	PUNCT
ecj-14022	7	31	up	up	NOUN
ecj-14022	7	32	and	and	CCONJ
ecj-14022	7	33	resolution	resolution	NOUN
ecj-14022	7	34	method	method	NOUN
ecj-14022	7	35	,	,	PUNCT
ecj-14022	7	36	and	and	CCONJ
ecj-14022	7	37	the	the	DET
ecj-14022	7	38	reasons	reason	NOUN
ecj-14022	7	39	for	for	ADP
ecj-14022	7	40	the	the	DET
ecj-14022	7	41	application	application	NOUN
ecj-14022	7	42	.	.	PUNCT
ecj-14022	8	1	the	the	DET
ecj-14022	8	2	total	total	ADJ
ecj-14022	8	3	number	number	NOUN
ecj-14022	8	4	of	of	ADP
ecj-14022	8	5	calls	call	NOUN
ecj-14022	8	6	was	be	AUX
ecj-14022	8	7	4,977,748	4,977,748	NUM
ecj-14022	8	8	,	,	PUNCT
ecj-14022	8	9	with	with	ADP
ecj-14022	8	10	2,088,725	2,088,725	NUM
ecj-14022	8	11	applications	application	NOUN
ecj-14022	8	12	made	make	VERB
ecj-14022	8	13	.	.	PUNCT
ecj-14022	9	1	a	a	DET
ecj-14022	9	2	total	total	NOUN
ecj-14022	9	3	of	of	ADP
ecj-14022	9	4	955	955	NUM
ecj-14022	9	5	applications	application	NOUN
ecj-14022	9	6	meeting	meet	VERB
ecj-14022	9	7	the	the	DET
ecj-14022	9	8	study	study	NOUN
ecj-14022	9	9	criteria	criterion	NOUN
ecj-14022	9	10	were	be	AUX
ecj-14022	9	11	analyzed	analyze	VERB
ecj-14022	9	12	.	.	PUNCT
ecj-14022	10	1	findings	finding	NOUN
ecj-14022	10	2	showed	show	VERB
ecj-14022	10	3	that	that	SCONJ
ecj-14022	10	4	59	59	NUM
ecj-14022	10	5	%	%	NOUN
ecj-14022	10	6	of	of	ADP
ecj-14022	10	7	the	the	DET
ecj-14022	10	8	applications	application	NOUN
ecj-14022	10	9	were	be	AUX
ecj-14022	10	10	complaints	complaint	NOUN
ecj-14022	10	11	,	,	PUNCT
ecj-14022	10	12	while	while	SCONJ
ecj-14022	10	13	common	common	ADJ
ecj-14022	10	14	were	be	AUX
ecj-14022	10	15	notifications	notification	NOUN
ecj-14022	10	16	,	,	PUNCT
ecj-14022	10	17	harassment	harassment	NOUN
ecj-14022	10	18	allegations	allegation	NOUN
ecj-14022	10	19	,	,	PUNCT
ecj-14022	10	20	and	and	CCONJ
ecj-14022	10	21	expressions	expression	NOUN
ecj-14022	10	22	of	of	ADP
ecj-14022	10	23	gratitude	gratitude	NOUN
ecj-14022	10	24	.	.	PUNCT
ecj-14022	11	1	the	the	DET
ecj-14022	11	2	most	most	ADV
ecj-14022	11	3	frequent	frequent	ADJ
ecj-14022	11	4	applications	application	NOUN
ecj-14022	11	5	were	be	AUX
ecj-14022	11	6	directed	direct	VERB
ecj-14022	11	7	towards	towards	ADP
ecj-14022	11	8	secondary	secondary	ADJ
ecj-14022	11	9	eds	ed	NOUN
ecj-14022	11	10	at	at	ADP
ecj-14022	11	11	a	a	DET
ecj-14022	11	12	rate	rate	NOUN
ecj-14022	11	13	of	of	ADP
ecj-14022	11	14	53.7	53.7	NUM
ecj-14022	11	15	%	%	NOUN
ecj-14022	11	16	.	.	PUNCT
ecj-14022	12	1	additionally	additionally	ADV
ecj-14022	12	2	,	,	PUNCT
ecj-14022	12	3	66.9	66.9	NUM
ecj-14022	12	4	%	%	NOUN
ecj-14022	12	5	of	of	ADP
ecj-14022	12	6	the	the	DET
ecj-14022	12	7	applications	application	NOUN
ecj-14022	12	8	were	be	AUX
ecj-14022	12	9	related	relate	VERB
ecj-14022	12	10	to	to	ADP
ecj-14022	12	11	the	the	DET
ecj-14022	12	12	green	green	ADJ
ecj-14022	12	13	area	area	NOUN
ecj-14022	12	14	.	.	PUNCT
ecj-14022	13	1	the	the	DET
ecj-14022	13	2	personnel	personnel	NOUN
ecj-14022	13	3	involved	involve	VERB
ecj-14022	13	4	in	in	ADP
ecj-14022	13	5	the	the	DET
ecj-14022	13	6	applications	application	NOUN
ecj-14022	13	7	were	be	AUX
ecj-14022	13	8	found	find	VERB
ecj-14022	13	9	to	to	PART
ecj-14022	13	10	be	be	AUX
ecj-14022	13	11	hospital	hospital	NOUN
ecj-14022	13	12	management	management	NOUN
ecj-14022	13	13	in	in	ADP
ecj-14022	13	14	37.9	37.9	NUM
ecj-14022	13	15	%	%	NOUN
ecj-14022	13	16	of	of	ADP
ecj-14022	13	17	the	the	DET
ecj-14022	13	18	cases	case	NOUN
ecj-14022	13	19	.	.	PUNCT
ecj-14022	14	1	notably	notably	ADV
ecj-14022	14	2	,	,	PUNCT
ecj-14022	14	3	15	15	NUM
ecj-14022	14	4	%	%	NOUN
ecj-14022	14	5	of	of	ADP
ecj-14022	14	6	the	the	DET
ecj-14022	14	7	applications	application	NOUN
ecj-14022	14	8	contained	contain	VERB
ecj-14022	14	9	violent	violent	ADJ
ecj-14022	14	10	language	language	NOUN
ecj-14022	14	11	.	.	PUNCT
ecj-14022	15	1	the	the	DET
ecj-14022	15	2	majority	majority	NOUN
ecj-14022	15	3	of	of	ADP
ecj-14022	15	4	complaints	complaint	NOUN
ecj-14022	15	5	submitted	submit	VERB
ecj-14022	15	6	to	to	ADP
ecj-14022	15	7	the	the	DET
ecj-14022	15	8	mohcc	mohcc	NOUN
ecj-14022	15	9	about	about	ADP
ecj-14022	15	10	emergency	emergency	NOUN
ecj-14022	15	11	departments	department	NOUN
ecj-14022	15	12	in	in	ADP
ecj-14022	15	13	türkiye	türkiye	PROPN
ecj-14022	15	14	concerned	concerned	ADJ
ecj-14022	15	15	communication	communication	NOUN
ecj-14022	15	16	issues	issue	NOUN
ecj-14022	15	17	(	(	PUNCT
ecj-14022	15	18	27	27	NUM
ecj-14022	15	19	%	%	NOUN
ecj-14022	15	20	)	)	PUNCT
ecj-14022	15	21	,	,	PUNCT
ecj-14022	15	22	prolonged	prolong	VERB
ecj-14022	15	23	waiting	waiting	NOUN
ecj-14022	15	24	times	time	NOUN
ecj-14022	15	25	,	,	PUNCT
ecj-14022	15	26	and	and	CCONJ
ecj-14022	15	27	crowding	crowd	VERB
ecj-14022	15	28	,	,	PUNCT
ecj-14022	15	29	particularly	particularly	ADV
ecj-14022	15	30	in	in	ADP
ecj-14022	15	31	public	public	ADJ
ecj-14022	15	32	hospitals	hospital	NOUN
ecj-14022	15	33	and	and	CCONJ
ecj-14022	15	34	green	green	ADJ
ecj-14022	15	35	triage	triage	NOUN
ecj-14022	15	36	zones	zone	NOUN
ecj-14022	15	37	.	.	PUNCT
ecj-14022	16	1	these	these	DET
ecj-14022	16	2	findings	finding	NOUN
ecj-14022	16	3	highlight	highlight	VERB
ecj-14022	16	4	the	the	DET
ecj-14022	16	5	need	need	NOUN
ecj-14022	16	6	to	to	PART
ecj-14022	16	7	improve	improve	VERB
ecj-14022	16	8	both	both	DET
ecj-14022	16	9	administrative	administrative	ADJ
ecj-14022	16	10	processes	process	NOUN
ecj-14022	16	11	and	and	CCONJ
ecj-14022	16	12	patientprovider	patientprovider	NOUN
ecj-14022	16	13	communication	communication	NOUN
ecj-14022	16	14	.	.	PUNCT
ecj-14022	17	1	management	management	NOUN
ecj-14022	17	2	reforms	reform	NOUN
ecj-14022	17	3	,	,	PUNCT
ecj-14022	17	4	professional	professional	ADJ
ecj-14022	17	5	development	development	NOUN
ecj-14022	17	6	of	of	ADP
ecj-14022	17	7	healthcare	healthcare	PROPN
ecj-14022	17	8	staff	staff	NOUN
ecj-14022	17	9	,	,	PUNCT
ecj-14022	17	10	and	and	CCONJ
ecj-14022	17	11	effective	effective	ADJ
ecj-14022	17	12	use	use	NOUN
ecj-14022	17	13	of	of	ADP
ecj-14022	17	14	feedback	feedback	NOUN
ecj-14022	17	15	systems	system	NOUN
ecj-14022	17	16	like	like	ADP
ecj-14022	17	17	mohcc	mohcc	NOUN
ecj-14022	17	18	are	be	AUX
ecj-14022	17	19	essential	essential	ADJ
ecj-14022	17	20	to	to	PART
ecj-14022	17	21	enhance	enhance	VERB
ecj-14022	17	22	service	service	NOUN
ecj-14022	17	23	quality	quality	NOUN
ecj-14022	17	24	and	and	CCONJ
ecj-14022	17	25	patient	patient	ADJ
ecj-14022	17	26	satisfaction	satisfaction	NOUN
ecj-14022	17	27	.	.	PUNCT
ecj-14022	18	1	introduction	introduction	NOUN
ecj-14022	18	2	in	in	ADP
ecj-14022	18	3	recent	recent	ADJ
ecj-14022	18	4	years	year	NOUN
ecj-14022	18	5	,	,	PUNCT
ecj-14022	18	6	the	the	DET
ecj-14022	18	7	concepts	concept	NOUN
ecj-14022	18	8	of	of	ADP
ecj-14022	18	9	satisfaction	satisfaction	NOUN
ecj-14022	18	10	and	and	CCONJ
ecj-14022	18	11	complaints	complaint	NOUN
ecj-14022	18	12	in	in	ADP
ecj-14022	18	13	healthcare	healthcare	NOUN
ecj-14022	18	14	services	service	NOUN
ecj-14022	18	15	have	have	AUX
ecj-14022	18	16	gained	gain	VERB
ecj-14022	18	17	significant	significant	ADJ
ecj-14022	18	18	importance	importance	NOUN
ecj-14022	18	19	.	.	PUNCT
ecj-14022	19	1	parallel	parallel	ADJ
ecj-14022	19	2	to	to	ADP
ecj-14022	19	3	advances	advance	NOUN
ecj-14022	19	4	in	in	ADP
ecj-14022	19	5	medical	medical	ADJ
ecj-14022	19	6	science	science	NOUN
ecj-14022	19	7	and	and	CCONJ
ecj-14022	19	8	technology	technology	NOUN
ecj-14022	19	9	,	,	PUNCT
ecj-14022	19	10	innovations	innovation	NOUN
ecj-14022	19	11	in	in	ADP
ecj-14022	19	12	healthcare	healthcare	NOUN
ecj-14022	19	13	services	service	NOUN
ecj-14022	19	14	in	in	ADP
ecj-14022	19	15	terms	term	NOUN
ecj-14022	19	16	of	of	ADP
ecj-14022	19	17	quantity	quantity	NOUN
ecj-14022	19	18	and	and	CCONJ
ecj-14022	19	19	quality	quality	NOUN
ecj-14022	19	20	have	have	AUX
ecj-14022	19	21	increased	increase	VERB
ecj-14022	19	22	accessibility	accessibility	NOUN
ecj-14022	19	23	,	,	PUNCT
ecj-14022	19	24	demand	demand	NOUN
ecj-14022	19	25	,	,	PUNCT
ecj-14022	19	26	expectations	expectation	NOUN
ecj-14022	19	27	,	,	PUNCT
ecj-14022	19	28	and	and	CCONJ
ecj-14022	19	29	a	a	DET
ecj-14022	19	30	greater	great	ADJ
ecj-14022	19	31	volume	volume	NOUN
ecj-14022	19	32	of	of	ADP
ecj-14022	19	33	complaints.1	complaints.1	NOUN
ecj-14022	19	34	the	the	DET
ecj-14022	19	35	quality	quality	NOUN
ecj-14022	19	36	of	of	ADP
ecj-14022	19	37	healthcare	healthcare	NOUN
ecj-14022	19	38	services	service	NOUN
ecj-14022	19	39	and	and	CCONJ
ecj-14022	19	40	patient	patient	ADJ
ecj-14022	19	41	satisfaction	satisfaction	NOUN
ecj-14022	19	42	are	be	AUX
ecj-14022	19	43	based	base	VERB
ecj-14022	19	44	on	on	ADP
ecj-14022	19	45	continuous	continuous	ADJ
ecj-14022	19	46	improvement	improvement	NOUN
ecj-14022	19	47	through	through	ADP
ecj-14022	19	48	complaint	complaint	NOUN
ecj-14022	19	49	management	management	NOUN
ecj-14022	19	50	,	,	PUNCT
ecj-14022	19	51	regardless	regardless	ADV
ecj-14022	19	52	of	of	ADP
ecj-14022	19	53	whether	whether	SCONJ
ecj-14022	19	54	the	the	DET
ecj-14022	19	55	feedback	feedback	NOUN
ecj-14022	19	56	is	be	AUX
ecj-14022	19	57	positive	positive	ADJ
ecj-14022	19	58	or	or	CCONJ
ecj-14022	19	59	negative.2	negative.2	ADJ
ecj-14022	19	60	patient	patient	ADJ
ecj-14022	19	61	opinions	opinion	NOUN
ecj-14022	19	62	and	and	CCONJ
ecj-14022	19	63	feedback	feedback	NOUN
ecj-14022	19	64	have	have	AUX
ecj-14022	19	65	become	become	VERB
ecj-14022	19	66	essential	essential	ADJ
ecj-14022	19	67	in	in	ADP
ecj-14022	19	68	meeting	meet	VERB
ecj-14022	19	69	needs	need	NOUN
ecj-14022	19	70	and	and	CCONJ
ecj-14022	19	71	desires	desire	NOUN
ecj-14022	19	72	,	,	PUNCT
ecj-14022	19	73	contributing	contribute	VERB
ecj-14022	19	74	to	to	ADP
ecj-14022	19	75	the	the	DET
ecj-14022	19	76	institutional	institutional	ADJ
ecj-14022	19	77	quality	quality	NOUN
ecj-14022	19	78	policy	policy	NOUN
ecj-14022	19	79	,	,	PUNCT
ecj-14022	19	80	and	and	CCONJ
ecj-14022	19	81	transforming	transform	VERB
ecj-14022	19	82	this	this	DET
ecj-14022	19	83	information	information	NOUN
ecj-14022	19	84	into	into	ADP
ecj-14022	19	85	better	well	ADJ
ecj-14022	19	86	performance	performance	NOUN
ecj-14022	19	87	and	and	CCONJ
ecj-14022	19	88	efficiency	efficiency	NOUN
ecj-14022	19	89	.	.	PUNCT
ecj-14022	20	1	this	this	DET
ecj-14022	20	2	feedback	feedback	NOUN
ecj-14022	20	3	contributes	contribute	VERB
ecj-14022	20	4	to	to	ADP
ecj-14022	20	5	increasing	increase	VERB
ecj-14022	20	6	patient	patient	ADJ
ecj-14022	20	7	satisfaction	satisfaction	NOUN
ecj-14022	20	8	,	,	PUNCT
ecj-14022	20	9	providing	provide	VERB
ecj-14022	20	10	data	datum	NOUN
ecj-14022	20	11	for	for	ADP
ecj-14022	20	12	quality	quality	NOUN
ecj-14022	20	13	assessment	assessment	NOUN
ecj-14022	20	14	,	,	PUNCT
ecj-14022	20	15	improvement	improvement	NOUN
ecj-14022	20	16	processes	process	NOUN
ecj-14022	20	17	,	,	PUNCT
ecj-14022	20	18	problem	problem	NOUN
ecj-14022	20	19	-	-	PUNCT
ecj-14022	20	20	solving	solving	NOUN
ecj-14022	20	21	,	,	PUNCT
ecj-14022	20	22	and	and	CCONJ
ecj-14022	20	23	effective	effective	ADJ
ecj-14022	20	24	resource	resource	NOUN
ecj-14022	20	25	management.3	management.3	ADJ
ecj-14022	20	26	emergency	emergency	NOUN
ecj-14022	20	27	departments	department	NOUN
ecj-14022	20	28	(	(	PUNCT
ecj-14022	20	29	eds	ed	NOUN
ecj-14022	20	30	)	)	PUNCT
ecj-14022	20	31	play	play	VERB
ecj-14022	20	32	a	a	DET
ecj-14022	20	33	vital	vital	ADJ
ecj-14022	20	34	role	role	NOUN
ecj-14022	20	35	in	in	ADP
ecj-14022	20	36	providing	provide	VERB
ecj-14022	20	37	uninterrupted	uninterrupted	ADJ
ecj-14022	20	38	and	and	CCONJ
ecj-14022	20	39	essential	essential	ADJ
ecj-14022	20	40	services	service	NOUN
ecj-14022	20	41	.	.	PUNCT
ecj-14022	21	1	however	however	ADV
ecj-14022	21	2	,	,	PUNCT
ecj-14022	21	3	increasing	increase	VERB
ecj-14022	21	4	crowding	crowd	VERB
ecj-14022	21	5	in	in	ADP
ecj-14022	21	6	eds	ed	NOUN
ecj-14022	21	7	leads	lead	VERB
ecj-14022	21	8	to	to	ADP
ecj-14022	21	9	prolonged	prolonged	ADJ
ecj-14022	21	10	waiting	waiting	NOUN
ecj-14022	21	11	times	time	NOUN
ecj-14022	21	12	,	,	PUNCT
ecj-14022	21	13	delayed	delay	VERB
ecj-14022	21	14	care	care	NOUN
ecj-14022	21	15	,	,	PUNCT
ecj-14022	21	16	and	and	CCONJ
ecj-14022	21	17	heightened	heighten	VERB
ecj-14022	21	18	patient	patient	ADJ
ecj-14022	21	19	dissatisfaction	dissatisfaction	NOUN
ecj-14022	21	20	,	,	PUNCT
ecj-14022	21	21	reflecting	reflect	VERB
ecj-14022	21	22	systemic	systemic	ADJ
ecj-14022	21	23	challenges	challenge	NOUN
ecj-14022	21	24	in	in	ADP
ecj-14022	21	25	healthcare.4,5	healthcare.4,5	PROPN
ecj-14022	21	26	operational	operational	ADJ
ecj-14022	21	27	difficulties	difficulty	NOUN
ecj-14022	21	28	,	,	PUNCT
ecj-14022	21	29	such	such	ADJ
ecj-14022	21	30	as	as	ADP
ecj-14022	21	31	patient	patient	ADJ
ecj-14022	21	32	flow	flow	NOUN
ecj-14022	21	33	bottlenecks	bottleneck	NOUN
ecj-14022	21	34	,	,	PUNCT
ecj-14022	21	35	negatively	negatively	ADV
ecj-14022	21	36	impact	impact	VERB
ecj-14022	21	37	ed	ed	NOUN
ecj-14022	21	38	image	image	NOUN
ecj-14022	21	39	,	,	PUNCT
ecj-14022	21	40	communication	communication	NOUN
ecj-14022	21	41	,	,	PUNCT
ecj-14022	21	42	and	and	CCONJ
ecj-14022	21	43	legal	legal	ADJ
ecj-14022	21	44	correspondence	correspondence	NOUN
ecj-14022	21	45	:	:	PUNCT
ecj-14022	21	46	melih	melih	PROPN
ecj-14022	21	47	çamcı	çamcı	PROPN
ecj-14022	21	48	,	,	PUNCT
ecj-14022	21	49	department	department	NOUN
ecj-14022	21	50	of	of	ADP
ecj-14022	21	51	emergency	emergency	NOUN
ecj-14022	21	52	medicine	medicine	NOUN
ecj-14022	21	53	,	,	PUNCT
ecj-14022	21	54	ankara	ankara	PROPN
ecj-14022	21	55	bilkent	bilkent	PROPN
ecj-14022	21	56	city	city	PROPN
ecj-14022	21	57	hospital	hospital	NOUN
ecj-14022	21	58	,	,	PUNCT
ecj-14022	21	59	ankara	ankara	PROPN
ecj-14022	21	60	yıldırım	yıldırım	PROPN
ecj-14022	21	61	beyazıt	beyazıt	PROPN
ecj-14022	21	62	university	university	PROPN
ecj-14022	21	63	,	,	PUNCT
ecj-14022	21	64	üniversiteler	üniversiteler	PROPN
ecj-14022	21	65	neighborhood	neighborhood	NOUN
ecj-14022	21	66	,	,	PUNCT
ecj-14022	21	67	1604	1604	NUM
ecj-14022	21	68	avenue	avenue	PROPN
ecj-14022	21	69	,	,	PUNCT
ecj-14022	21	70	no:9	no:9	PROPN
ecj-14022	21	71	çankaya	çankaya	PROPN
ecj-14022	21	72	,	,	PUNCT
ecj-14022	21	73	ankara	ankara	PROPN
ecj-14022	21	74	,	,	PUNCT
ecj-14022	21	75	türkiye	türkiye	PROPN
ecj-14022	21	76	.	.	PUNCT
ecj-14022	22	1	tel	tel	PROPN
ecj-14022	22	2	.	.	PUNCT
ecj-14022	22	3	:	:	PUNCT
ecj-14022	23	1	+90.0505.8839181	+90.0505.8839181	X
ecj-14022	23	2	.	.	PUNCT
ecj-14022	24	1	e	e	X
ecj-14022	24	2	-	-	NOUN
ecj-14022	24	3	mail	mail	NOUN
ecj-14022	24	4	:	:	PUNCT
ecj-14022	24	5	drmelih112@gmail.com	drmelih112@gmail.com	NUM
ecj-14022	24	6	key	key	ADJ
ecj-14022	24	7	words	word	NOUN
ecj-14022	24	8	:	:	PUNCT
ecj-14022	24	9	emergency	emergency	NOUN
ecj-14022	24	10	department	department	NOUN
ecj-14022	24	11	,	,	PUNCT
ecj-14022	24	12	health	health	NOUN
ecj-14022	24	13	communication	communication	NOUN
ecj-14022	24	14	,	,	PUNCT
ecj-14022	24	15	health	health	NOUN
ecj-14022	24	16	services	service	NOUN
ecj-14022	24	17	administration	administration	NOUN
ecj-14022	24	18	,	,	PUNCT
ecj-14022	24	19	patients	patient	NOUN
ecj-14022	24	20	’	'	PUNCT
ecj-14022	24	21	complaints	complaint	NOUN
ecj-14022	24	22	,	,	PUNCT
ecj-14022	24	23	patients	patient	NOUN
ecj-14022	24	24	’	'	PUNCT
ecj-14022	24	25	satisfaction	satisfaction	NOUN
ecj-14022	24	26	.	.	PUNCT
ecj-14022	25	1	conflict	conflict	NOUN
ecj-14022	25	2	of	of	ADP
ecj-14022	25	3	interest	interest	NOUN
ecj-14022	25	4	:	:	PUNCT
ecj-14022	25	5	the	the	DET
ecj-14022	25	6	authors	author	NOUN
ecj-14022	25	7	declare	declare	VERB
ecj-14022	25	8	that	that	SCONJ
ecj-14022	25	9	they	they	PRON
ecj-14022	25	10	have	have	VERB
ecj-14022	25	11	no	no	DET
ecj-14022	25	12	conflict	conflict	NOUN
ecj-14022	25	13	of	of	ADP
ecj-14022	25	14	interests	interest	NOUN
ecj-14022	25	15	.	.	PUNCT
ecj-14022	26	1	funding	funding	NOUN
ecj-14022	26	2	:	:	PUNCT
ecj-14022	26	3	this	this	DET
ecj-14022	26	4	research	research	NOUN
ecj-14022	26	5	received	receive	VERB
ecj-14022	26	6	no	no	DET
ecj-14022	26	7	specific	specific	ADJ
ecj-14022	26	8	grant	grant	NOUN
ecj-14022	26	9	from	from	ADP
ecj-14022	26	10	any	any	DET
ecj-14022	26	11	funding	funding	NOUN
ecj-14022	26	12	agency	agency	NOUN
ecj-14022	26	13	in	in	ADP
ecj-14022	26	14	the	the	DET
ecj-14022	26	15	public	public	ADJ
ecj-14022	26	16	,	,	PUNCT
ecj-14022	26	17	commercial	commercial	ADJ
ecj-14022	26	18	or	or	CCONJ
ecj-14022	26	19	not	not	PART
ecj-14022	26	20	for	for	ADP
ecj-14022	26	21	profit	profit	NOUN
ecj-14022	26	22	sectors	sector	NOUN
ecj-14022	26	23	.	.	PUNCT
ecj-14022	27	1	contributions	contribution	NOUN
ecj-14022	27	2	:	:	PUNCT
ecj-14022	27	3	all	all	PRON
ecj-14022	27	4	of	of	ADP
ecj-14022	27	5	the	the	DET
ecj-14022	27	6	authors	author	NOUN
ecj-14022	27	7	significantly	significantly	ADV
ecj-14022	27	8	contributed	contribute	VERB
ecj-14022	27	9	to	to	ADP
ecj-14022	27	10	the	the	DET
ecj-14022	27	11	idea	idea	NOUN
ecj-14022	27	12	,	,	PUNCT
ecj-14022	27	13	planning	planning	NOUN
ecj-14022	27	14	,	,	PUNCT
ecj-14022	27	15	implementation	implementation	NOUN
ecj-14022	27	16	,	,	PUNCT
ecj-14022	27	17	data	data	NOUN
ecj-14022	27	18	collection	collection	NOUN
ecj-14022	27	19	,	,	PUNCT
ecj-14022	27	20	analysis	analysis	NOUN
ecj-14022	27	21	and	and	CCONJ
ecj-14022	27	22	interpretation	interpretation	NOUN
ecj-14022	27	23	of	of	ADP
ecj-14022	27	24	the	the	DET
ecj-14022	27	25	study	study	NOUN
ecj-14022	27	26	.	.	PUNCT
ecj-14022	28	1	the	the	DET
ecj-14022	28	2	article	article	NOUN
ecj-14022	28	3	’s	’s	PART
ecj-14022	28	4	creation	creation	NOUN
ecj-14022	28	5	,	,	PUNCT
ecj-14022	28	6	revision	revision	NOUN
ecj-14022	28	7	,	,	PUNCT
ecj-14022	28	8	or	or	CCONJ
ecj-14022	28	9	critical	critical	ADJ
ecj-14022	28	10	evaluation	evaluation	NOUN
ecj-14022	28	11	involved	involve	VERB
ecj-14022	28	12	input	input	NOUN
ecj-14022	28	13	from	from	ADP
ecj-14022	28	14	all	all	DET
ecj-14022	28	15	authors	author	NOUN
ecj-14022	28	16	.	.	PUNCT
ecj-14022	29	1	all	all	DET
ecj-14022	29	2	authors	author	NOUN
ecj-14022	29	3	agreed	agree	VERB
ecj-14022	29	4	on	on	ADP
ecj-14022	29	5	the	the	DET
ecj-14022	29	6	journal	journal	NOUN
ecj-14022	29	7	to	to	PART
ecj-14022	29	8	which	which	PRON
ecj-14022	29	9	the	the	DET
ecj-14022	29	10	manuscript	manuscript	NOUN
ecj-14022	29	11	was	be	AUX
ecj-14022	29	12	submitted	submit	VERB
ecj-14022	29	13	,	,	PUNCT
ecj-14022	29	14	granted	grant	VERB
ecj-14022	29	15	their	their	PRON
ecj-14022	29	16	final	final	ADJ
ecj-14022	29	17	approval	approval	NOUN
ecj-14022	29	18	of	of	ADP
ecj-14022	29	19	the	the	DET
ecj-14022	29	20	version	version	NOUN
ecj-14022	29	21	to	to	PART
ecj-14022	29	22	be	be	AUX
ecj-14022	29	23	published	publish	VERB
ecj-14022	29	24	,	,	PUNCT
ecj-14022	29	25	and	and	CCONJ
ecj-14022	29	26	agreed	agree	VERB
ecj-14022	29	27	to	to	PART
ecj-14022	29	28	take	take	VERB
ecj-14022	29	29	responsibility	responsibility	NOUN
ecj-14022	29	30	for	for	ADP
ecj-14022	29	31	every	every	DET
ecj-14022	29	32	part	part	NOUN
ecj-14022	29	33	of	of	ADP
ecj-14022	29	34	the	the	DET
ecj-14022	29	35	work	work	NOUN
ecj-14022	29	36	.	.	PUNCT
ecj-14022	30	1	ethical	ethical	ADJ
ecj-14022	30	2	considerations	consideration	NOUN
ecj-14022	30	3	:	:	PUNCT
ecj-14022	30	4	the	the	DET
ecj-14022	30	5	approval	approval	NOUN
ecj-14022	30	6	of	of	ADP
ecj-14022	30	7	ankara	ankara	PROPN
ecj-14022	30	8	yıldırım	yıldırım	PROPN
ecj-14022	30	9	beyazıt	beyazıt	PROPN
ecj-14022	30	10	university	university	PROPN
ecj-14022	30	11	faculty	faculty	NOUN
ecj-14022	30	12	of	of	ADP
ecj-14022	30	13	medicine	medicine	NOUN
ecj-14022	30	14	clinical	clinical	ADJ
ecj-14022	30	15	research	research	NOUN
ecj-14022	30	16	ethics	ethic	NOUN
ecj-14022	30	17	committee	committee	PROPN
ecj-14022	30	18	(	(	PUNCT
ecj-14022	30	19	dated	date	VERB
ecj-14022	30	20	9	9	NUM
ecj-14022	30	21	january	january	NOUN
ecj-14022	30	22	2019	2019	NUM
ecj-14022	30	23	and	and	CCONJ
ecj-14022	30	24	reference	reference	NOUN
ecj-14022	30	25	number	number	NOUN
ecj-14022	30	26	09	09	NUM
ecj-14022	30	27	)	)	PUNCT
ecj-14022	30	28	was	be	AUX
ecj-14022	30	29	obtained	obtain	VERB
ecj-14022	30	30	.	.	PUNCT
ecj-14022	31	1	availability	availability	NOUN
ecj-14022	31	2	of	of	ADP
ecj-14022	31	3	data	datum	NOUN
ecj-14022	31	4	and	and	CCONJ
ecj-14022	31	5	material	material	NOUN
ecj-14022	31	6	:	:	PUNCT
ecj-14022	31	7	the	the	DET
ecj-14022	31	8	datasets	dataset	NOUN
ecj-14022	31	9	used	use	VERB
ecj-14022	31	10	and/or	and/or	CCONJ
ecj-14022	31	11	analyzed	analyze	VERB
ecj-14022	31	12	during	during	ADP
ecj-14022	31	13	the	the	DET
ecj-14022	31	14	current	current	ADJ
ecj-14022	31	15	study	study	NOUN
ecj-14022	31	16	are	be	AUX
ecj-14022	31	17	available	available	ADJ
ecj-14022	31	18	from	from	ADP
ecj-14022	31	19	the	the	DET
ecj-14022	31	20	corresponding	corresponding	ADJ
ecj-14022	31	21	author	author	NOUN
ecj-14022	31	22	on	on	ADP
ecj-14022	31	23	reasonable	reasonable	ADJ
ecj-14022	31	24	request	request	NOUN
ecj-14022	31	25	.	.	PUNCT
ecj-14022	32	1	using	use	VERB
ecj-14022	32	2	artificial	artificial	ADJ
ecj-14022	32	3	intelligence	intelligence	NOUN
ecj-14022	32	4	chatbots	chatbot	NOUN
ecj-14022	32	5	:	:	PUNCT
ecj-14022	32	6	chatbot	chatbot	NOUN
ecj-14022	32	7	pro	pro	X
ecj-14022	32	8	gpt-3.5	gpt-3.5	VERB
ecj-14022	32	9	was	be	AUX
ecj-14022	32	10	used	use	VERB
ecj-14022	32	11	only	only	ADV
ecj-14022	32	12	for	for	ADP
ecj-14022	32	13	the	the	DET
ecj-14022	32	14	language	language	NOUN
ecj-14022	32	15	edition	edition	NOUN
ecj-14022	32	16	,	,	PUNCT
ecj-14022	32	17	to	to	PART
ecj-14022	32	18	increase	increase	VERB
ecj-14022	32	19	the	the	DET
ecj-14022	32	20	fluency	fluency	NOUN
ecj-14022	32	21	and	and	CCONJ
ecj-14022	32	22	readability	readability	NOUN
ecj-14022	32	23	of	of	ADP
ecj-14022	32	24	the	the	DET
ecj-14022	32	25	article	article	NOUN
ecj-14022	32	26	’s	’s	PART
ecj-14022	32	27	language	language	NOUN
ecj-14022	32	28	.	.	PUNCT
ecj-14022	33	1	generative	generative	ADJ
ecj-14022	33	2	ai	ai	PROPN
ecj-14022	33	3	and	and	CCONJ
ecj-14022	33	4	ai	ai	AUX
ecj-14022	33	5	-	-	PUNCT
ecj-14022	33	6	assisted	assist	VERB
ecj-14022	33	7	technologies	technology	NOUN
ecj-14022	33	8	have	have	AUX
ecj-14022	33	9	not	not	PART
ecj-14022	33	10	been	be	AUX
ecj-14022	33	11	used	use	VERB
ecj-14022	33	12	for	for	ADP
ecj-14022	33	13	any	any	DET
ecj-14022	33	14	other	other	ADJ
ecj-14022	33	15	purpose	purpose	NOUN
ecj-14022	33	16	.	.	PUNCT
ecj-14022	34	1	received	receive	VERB
ecj-14022	34	2	:	:	PUNCT
ecj-14022	34	3	21	21	NUM
ecj-14022	34	4	may	may	PROPN
ecj-14022	34	5	2025	2025	NUM
ecj-14022	34	6	.	.	PUNCT
ecj-14022	35	1	accepted	accept	VERB
ecj-14022	35	2	:	:	PUNCT
ecj-14022	35	3	19	19	NUM
ecj-14022	35	4	august	august	PROPN
ecj-14022	35	5	2025	2025	NUM
ecj-14022	35	6	.	.	PUNCT
ecj-14022	36	1	early	early	ADJ
ecj-14022	36	2	view	view	NOUN
ecj-14022	36	3	:	:	PUNCT
ecj-14022	36	4	5	5	NUM
ecj-14022	36	5	september	september	PROPN
ecj-14022	36	6	2025	2025	NUM
ecj-14022	36	7	.	.	PUNCT
ecj-14022	37	1	this	this	DET
ecj-14022	37	2	work	work	NOUN
ecj-14022	37	3	is	be	AUX
ecj-14022	37	4	licensed	license	VERB
ecj-14022	37	5	under	under	ADP
ecj-14022	37	6	a	a	DET
ecj-14022	37	7	creative	creative	ADJ
ecj-14022	37	8	commons	common	NOUN
ecj-14022	37	9	attribution	attribution	NOUN
ecj-14022	37	10	4.0	4.0	NUM
ecj-14022	37	11	license	license	NOUN
ecj-14022	37	12	(	(	PUNCT
ecj-14022	37	13	by	by	ADP
ecj-14022	37	14	-	-	PUNCT
ecj-14022	37	15	nc	nc	PROPN
ecj-14022	37	16	4.0	4.0	NUM
ecj-14022	37	17	)	)	PUNCT
ecj-14022	37	18	.	.	PUNCT
ecj-14022	38	1	©	©	PROPN
ecj-14022	38	2	copyright	copyright	NOUN
ecj-14022	38	3	:	:	PUNCT
ecj-14022	38	4	the	the	DET
ecj-14022	38	5	author(s	author(s	PROPN
ecj-14022	38	6	)	)	PUNCT
ecj-14022	38	7	,	,	PUNCT
ecj-14022	38	8	2025	2025	NUM
ecj-14022	38	9	licensee	licensee	NOUN
ecj-14022	38	10	pagepress	pagepress	NOUN
ecj-14022	38	11	,	,	PUNCT
ecj-14022	38	12	italy	italy	PROPN
ecj-14022	38	13	emergency	emergency	PROPN
ecj-14022	38	14	care	care	PROPN
ecj-14022	38	15	journal	journal	PROPN
ecj-14022	38	16	2025	2025	NUM
ecj-14022	38	17	;	;	PUNCT
ecj-14022	38	18	21:14022	21:14022	NUM
ecj-14022	38	19	doi:10.4081	doi:10.4081	NOUN
ecj-14022	38	20	/	/	SYM
ecj-14022	38	21	ecj.2025.14022	ecj.2025.14022	NOUN
ecj-14022	38	22	publisher	publisher	NOUN
ecj-14022	38	23	's	's	PART
ecj-14022	38	24	note	note	NOUN
ecj-14022	38	25	:	:	PUNCT
ecj-14022	38	26	all	all	DET
ecj-14022	38	27	claims	claim	NOUN
ecj-14022	38	28	expressed	express	VERB
ecj-14022	38	29	in	in	ADP
ecj-14022	38	30	this	this	DET
ecj-14022	38	31	article	article	NOUN
ecj-14022	38	32	are	be	AUX
ecj-14022	38	33	solely	solely	ADV
ecj-14022	38	34	those	those	PRON
ecj-14022	38	35	of	of	ADP
ecj-14022	38	36	the	the	DET
ecj-14022	38	37	authors	author	NOUN
ecj-14022	38	38	and	and	CCONJ
ecj-14022	38	39	do	do	AUX
ecj-14022	38	40	not	not	PART
ecj-14022	38	41	necessarily	necessarily	ADV
ecj-14022	38	42	represent	represent	VERB
ecj-14022	38	43	those	those	PRON
ecj-14022	38	44	of	of	ADP
ecj-14022	38	45	their	their	PRON
ecj-14022	38	46	affiliated	affiliated	ADJ
ecj-14022	38	47	organizations	organization	NOUN
ecj-14022	38	48	,	,	PUNCT
ecj-14022	38	49	or	or	CCONJ
ecj-14022	38	50	those	those	PRON
ecj-14022	38	51	of	of	ADP
ecj-14022	38	52	the	the	DET
ecj-14022	38	53	publisher	publisher	NOUN
ecj-14022	38	54	,	,	PUNCT
ecj-14022	38	55	the	the	DET
ecj-14022	38	56	editors	editor	NOUN
ecj-14022	38	57	and	and	CCONJ
ecj-14022	38	58	the	the	DET
ecj-14022	38	59	reviewers	reviewer	NOUN
ecj-14022	38	60	.	.	PUNCT
ecj-14022	39	1	any	any	DET
ecj-14022	39	2	product	product	NOUN
ecj-14022	39	3	that	that	PRON
ecj-14022	39	4	may	may	AUX
ecj-14022	39	5	be	be	AUX
ecj-14022	39	6	evaluated	evaluate	VERB
ecj-14022	39	7	in	in	ADP
ecj-14022	39	8	this	this	DET
ecj-14022	39	9	article	article	NOUN
ecj-14022	39	10	or	or	CCONJ
ecj-14022	39	11	claim	claim	NOUN
ecj-14022	39	12	that	that	PRON
ecj-14022	39	13	may	may	AUX
ecj-14022	39	14	be	be	AUX
ecj-14022	39	15	made	make	VERB
ecj-14022	39	16	by	by	ADP
ecj-14022	39	17	its	its	PRON
ecj-14022	39	18	manufacturer	manufacturer	NOUN
ecj-14022	39	19	is	be	AUX
ecj-14022	39	20	not	not	PART
ecj-14022	39	21	guaranteed	guarantee	VERB
ecj-14022	39	22	or	or	CCONJ
ecj-14022	39	23	endorsed	endorse	VERB
ecj-14022	39	24	by	by	ADP
ecj-14022	39	25	the	the	DET
ecj-14022	39	26	publisher	publisher	NOUN
ecj-14022	39	27	.	.	PUNCT
ecj-14022	40	1	national	national	ADJ
ecj-14022	40	2	report	report	NOUN
ecj-14022	40	3	on	on	ADP
ecj-14022	40	4	emergency	emergency	NOUN
ecj-14022	40	5	department	department	NOUN
ecj-14022	40	6	applications	application	NOUN
ecj-14022	40	7	in	in	ADP
ecj-14022	40	8	türkiye	türkiye	PROPN
ecj-14022	40	9	via	via	ADP
ecj-14022	40	10	the	the	DET
ecj-14022	40	11	ministry	ministry	PROPN
ecj-14022	40	12	of	of	ADP
ecj-14022	40	13	health	health	PROPN
ecj-14022	40	14	communication	communication	NOUN
ecj-14022	40	15	center	center	NOUN
ecj-14022	40	16	melih	melih	VERB
ecj-14022	40	17	çamcı	çamcı	ADV
ecj-14022	40	18	,	,	PUNCT
ecj-14022	40	19	şervan	şervan	NOUN
ecj-14022	40	20	gökhan	gökhan	PROPN
ecj-14022	40	21	department	department	PROPN
ecj-14022	40	22	of	of	ADP
ecj-14022	40	23	emergency	emergency	NOUN
ecj-14022	40	24	medicine	medicine	NOUN
ecj-14022	40	25	,	,	PUNCT
ecj-14022	40	26	ankara	ankara	PROPN
ecj-14022	40	27	bilkent	bilkent	PROPN
ecj-14022	40	28	city	city	PROPN
ecj-14022	40	29	hospital	hospital	NOUN
ecj-14022	40	30	,	,	PUNCT
ecj-14022	40	31	ankara	ankara	PROPN
ecj-14022	40	32	yıldırım	yıldırım	PROPN
ecj-14022	40	33	beyazıt	beyazıt	PROPN
ecj-14022	40	34	university	university	PROPN
ecj-14022	40	35	,	,	PUNCT
ecj-14022	40	36	ankara	ankara	PROPN
ecj-14022	40	37	,	,	PUNCT
ecj-14022	40	38	türkiye	türkiye	PROPN
ecj-14022	40	39	responsibilities,6	responsibilities,6	PROPN
ecj-14022	40	40	resulting	result	VERB
ecj-14022	40	41	in	in	ADP
ecj-14022	40	42	managerial	managerial	ADJ
ecj-14022	40	43	and	and	CCONJ
ecj-14022	40	44	clinical	clinical	ADJ
ecj-14022	40	45	problems	problem	NOUN
ecj-14022	40	46	,	,	PUNCT
ecj-14022	40	47	including	include	VERB
ecj-14022	40	48	communication	communication	NOUN
ecj-14022	40	49	errors	error	NOUN
ecj-14022	40	50	and	and	CCONJ
ecj-14022	40	51	malpractice.5	malpractice.5	PROPN
ecj-14022	40	52	frequent	frequent	ADJ
ecj-14022	40	53	ed	ed	PROPN
ecj-14022	40	54	visits	visit	NOUN
ecj-14022	40	55	further	far	ADV
ecj-14022	40	56	exacerbate	exacerbate	VERB
ecj-14022	40	57	these	these	DET
ecj-14022	40	58	issues	issue	NOUN
ecj-14022	40	59	,	,	PUNCT
ecj-14022	40	60	influencing	influence	VERB
ecj-14022	40	61	patient	patient	ADJ
ecj-14022	40	62	satisfaction	satisfaction	NOUN
ecj-14022	40	63	and	and	CCONJ
ecj-14022	40	64	complaints	complaint	NOUN
ecj-14022	40	65	,	,	PUNCT
ecj-14022	40	66	which	which	PRON
ecj-14022	40	67	are	be	AUX
ecj-14022	40	68	often	often	ADV
ecj-14022	40	69	tied	tie	VERB
ecj-14022	40	70	to	to	ADP
ecj-14022	40	71	communication	communication	NOUN
ecj-14022	40	72	problems	problem	NOUN
ecj-14022	40	73	and	and	CCONJ
ecj-14022	40	74	malpractice	malpractice	NOUN
ecj-14022	40	75	lawsuits.7,8	lawsuits.7,8	PROPN
ecj-14022	40	76	therefore	therefore	ADV
ecj-14022	40	77	,	,	PUNCT
ecj-14022	40	78	effective	effective	ADJ
ecj-14022	40	79	and	and	CCONJ
ecj-14022	40	80	collaborative	collaborative	ADJ
ecj-14022	40	81	communication	communication	NOUN
ecj-14022	40	82	among	among	ADP
ecj-14022	40	83	all	all	DET
ecj-14022	40	84	stakeholders	stakeholder	NOUN
ecj-14022	40	85	is	be	AUX
ecj-14022	40	86	essential	essential	ADJ
ecj-14022	40	87	for	for	ADP
ecj-14022	40	88	patient	patient	NOUN
ecj-14022	40	89	-	-	PUNCT
ecj-14022	40	90	centered	center	VERB
ecj-14022	40	91	care	care	NOUN
ecj-14022	40	92	,	,	PUNCT
ecj-14022	40	93	positively	positively	ADV
ecj-14022	40	94	affecting	affect	VERB
ecj-14022	40	95	patient	patient	ADJ
ecj-14022	40	96	satisfaction	satisfaction	NOUN
ecj-14022	40	97	,	,	PUNCT
ecj-14022	40	98	access	access	NOUN
ecj-14022	40	99	to	to	ADP
ecj-14022	40	100	care	care	NOUN
ecj-14022	40	101	,	,	PUNCT
ecj-14022	40	102	and	and	CCONJ
ecj-14022	40	103	quality	quality	NOUN
ecj-14022	40	104	perception	perception	NOUN
ecj-14022	40	105	,	,	PUNCT
ecj-14022	40	106	thereby	thereby	ADV
ecj-14022	40	107	emphasizing	emphasize	VERB
ecj-14022	40	108	institutional	institutional	ADJ
ecj-14022	40	109	health	health	NOUN
ecj-14022	40	110	communication.9	communication.9	NOUN
ecj-14022	40	111	-	-	PUNCT
ecj-14022	40	112	11	11	NUM
ecj-14022	40	113	communication	communication	NOUN
ecj-14022	40	114	,	,	PUNCT
ecj-14022	40	115	as	as	ADP
ecj-14022	40	116	one	one	NUM
ecj-14022	40	117	of	of	ADP
ecj-14022	40	118	the	the	DET
ecj-14022	40	119	fundamental	fundamental	ADJ
ecj-14022	40	120	elements	element	NOUN
ecj-14022	40	121	of	of	ADP
ecj-14022	40	122	health	health	NOUN
ecj-14022	40	123	governance	governance	NOUN
ecj-14022	40	124	,	,	PUNCT
ecj-14022	40	125	is	be	AUX
ecj-14022	40	126	implemented	implement	VERB
ecj-14022	40	127	in	in	ADP
ecj-14022	40	128	türkiye	türkiye	PROPN
ecj-14022	40	129	through	through	ADP
ecj-14022	40	130	the	the	DET
ecj-14022	40	131	ministry	ministry	PROPN
ecj-14022	40	132	of	of	ADP
ecj-14022	40	133	health	health	PROPN
ecj-14022	40	134	communication	communication	NOUN
ecj-14022	40	135	center	center	NOUN
ecj-14022	40	136	(	(	PUNCT
ecj-14022	40	137	mohcc	mohcc	NOUN
ecj-14022	40	138	)	)	PUNCT
ecj-14022	40	139	.	.	PUNCT
ecj-14022	41	1	established	establish	VERB
ecj-14022	41	2	in	in	ADP
ecj-14022	41	3	2003	2003	NUM
ecj-14022	41	4	within	within	ADP
ecj-14022	41	5	the	the	DET
ecj-14022	41	6	scope	scope	NOUN
ecj-14022	41	7	of	of	ADP
ecj-14022	41	8	the	the	DET
ecj-14022	41	9	health	health	NOUN
ecj-14022	41	10	transformation	transformation	NOUN
ecj-14022	41	11	project	project	NOUN
ecj-14022	41	12	,	,	PUNCT
ecj-14022	41	13	mohcc	mohcc	NOUN
ecj-14022	41	14	aims	aim	VERB
ecj-14022	41	15	to	to	PART
ecj-14022	41	16	serve	serve	VERB
ecj-14022	41	17	as	as	ADP
ecj-14022	41	18	a	a	DET
ecj-14022	41	19	new	new	ADJ
ecj-14022	41	20	communication	communication	NOUN
ecj-14022	41	21	tool	tool	NOUN
ecj-14022	41	22	facilitating	facilitate	VERB
ecj-14022	41	23	interaction	interaction	NOUN
ecj-14022	41	24	between	between	ADP
ecj-14022	41	25	healthcare	healthcare	NOUN
ecj-14022	41	26	service	service	NOUN
ecj-14022	41	27	users	user	NOUN
ecj-14022	41	28	and	and	CCONJ
ecj-14022	41	29	providers	provider	NOUN
ecj-14022	41	30	.	.	PUNCT
ecj-14022	42	1	“	"	PUNCT
ecj-14022	42	2	applications	application	NOUN
ecj-14022	42	3	”	"	PUNCT
ecj-14022	42	4	to	to	ADP
ecj-14022	42	5	mohcc	mohcc	NOUN
ecj-14022	42	6	are	be	AUX
ecj-14022	42	7	defined	define	VERB
ecj-14022	42	8	as	as	ADP
ecj-14022	42	9	recorded	record	VERB
ecj-14022	42	10	submissions	submission	NOUN
ecj-14022	42	11	from	from	ADP
ecj-14022	42	12	patients	patient	NOUN
ecj-14022	42	13	or	or	CCONJ
ecj-14022	42	14	their	their	PRON
ecj-14022	42	15	relatives	relative	NOUN
ecj-14022	42	16	,	,	PUNCT
ecj-14022	42	17	encompassing	encompass	VERB
ecj-14022	42	18	complaints	complaint	NOUN
ecj-14022	42	19	,	,	PUNCT
ecj-14022	42	20	appreciations	appreciation	NOUN
ecj-14022	42	21	,	,	PUNCT
ecj-14022	42	22	suggestions	suggestion	NOUN
ecj-14022	42	23	,	,	PUNCT
ecj-14022	42	24	and	and	CCONJ
ecj-14022	42	25	requests	request	NOUN
ecj-14022	42	26	for	for	ADP
ecj-14022	42	27	information	information	NOUN
ecj-14022	42	28	.	.	PUNCT
ecj-14022	43	1	for	for	ADP
ecj-14022	43	2	instance	instance	NOUN
ecj-14022	43	3	,	,	PUNCT
ecj-14022	43	4	applications	application	NOUN
ecj-14022	43	5	may	may	AUX
ecj-14022	43	6	include	include	VERB
ecj-14022	43	7	complaints	complaint	NOUN
ecj-14022	43	8	about	about	ADP
ecj-14022	43	9	waiting	waiting	NOUN
ecj-14022	43	10	times	time	NOUN
ecj-14022	43	11	,	,	PUNCT
ecj-14022	43	12	concerns	concern	NOUN
ecj-14022	43	13	over	over	ADP
ecj-14022	43	14	staff	staff	NOUN
ecj-14022	43	15	shortages	shortage	NOUN
ecj-14022	43	16	,	,	PUNCT
ecj-14022	43	17	reports	report	NOUN
ecj-14022	43	18	of	of	ADP
ecj-14022	43	19	hygiene	hygiene	NOUN
ecj-14022	43	20	problems	problem	NOUN
ecj-14022	43	21	,	,	PUNCT
ecj-14022	43	22	or	or	CCONJ
ecj-14022	43	23	expressions	expression	NOUN
ecj-14022	43	24	of	of	ADP
ecj-14022	43	25	gratitude	gratitude	NOUN
ecj-14022	43	26	for	for	ADP
ecj-14022	43	27	services	service	NOUN
ecj-14022	43	28	received	receive	VERB
ecj-14022	43	29	.	.	PUNCT
ecj-14022	44	1	these	these	DET
ecj-14022	44	2	applications	application	NOUN
ecj-14022	44	3	are	be	AUX
ecj-14022	44	4	systematically	systematically	ADV
ecj-14022	44	5	evaluated	evaluate	VERB
ecj-14022	44	6	through	through	ADP
ecj-14022	44	7	follow	follow	VERB
ecj-14022	44	8	-	-	PUNCT
ecj-14022	44	9	up	up	ADP
ecj-14022	44	10	processes	process	NOUN
ecj-14022	44	11	and	and	CCONJ
ecj-14022	44	12	resolution	resolution	NOUN
ecj-14022	44	13	mechanisms	mechanism	NOUN
ecj-14022	44	14	,	,	PUNCT
ecj-14022	44	15	ensuring	ensure	VERB
ecj-14022	44	16	responsiveness	responsiveness	NOUN
ecj-14022	44	17	and	and	CCONJ
ecj-14022	44	18	accountability	accountability	NOUN
ecj-14022	44	19	within	within	ADP
ecj-14022	44	20	the	the	DET
ecj-14022	44	21	healthcare	healthcare	NOUN
ecj-14022	44	22	system	system	NOUN
ecj-14022	44	23	.	.	PUNCT
ecj-14022	45	1	since	since	SCONJ
ecj-14022	45	2	2004	2004	NUM
ecj-14022	45	3	,	,	PUNCT
ecj-14022	45	4	mohcc	mohcc	NOUN
ecj-14022	45	5	has	have	AUX
ecj-14022	45	6	been	be	AUX
ecj-14022	45	7	providing	provide	VERB
ecj-14022	45	8	services	service	NOUN
ecj-14022	45	9	through	through	ADP
ecj-14022	45	10	the	the	DET
ecj-14022	45	11	‘	'	PUNCT
ecj-14022	45	12	184	184	NUM
ecj-14022	45	13	’	'	PUNCT
ecj-14022	45	14	phone	phone	NOUN
ecj-14022	45	15	line	line	NOUN
ecj-14022	45	16	and	and	CCONJ
ecj-14022	45	17	its	its	PRON
ecj-14022	45	18	website	website	NOUN
ecj-14022	45	19	.	.	PUNCT
ecj-14022	46	1	(	(	PUNCT
ecj-14022	46	2	https://sabim.gov.tr/).12	https://sabim.gov.tr/).12	NOUN
ecj-14022	46	3	through	through	ADP
ecj-14022	46	4	this	this	DET
ecj-14022	46	5	framework	framework	NOUN
ecj-14022	46	6	,	,	PUNCT
ecj-14022	46	7	the	the	DET
ecj-14022	46	8	center	center	NOUN
ecj-14022	46	9	has	have	AUX
ecj-14022	46	10	become	become	VERB
ecj-14022	46	11	a	a	DET
ecj-14022	46	12	vital	vital	ADJ
ecj-14022	46	13	communication	communication	NOUN
ecj-14022	46	14	bridge	bridge	NOUN
ecj-14022	46	15	between	between	ADP
ecj-14022	46	16	citizens	citizen	NOUN
ecj-14022	46	17	and	and	CCONJ
ecj-14022	46	18	the	the	DET
ecj-14022	46	19	healthcare	healthcare	NOUN
ecj-14022	46	20	system	system	NOUN
ecj-14022	46	21	,	,	PUNCT
ecj-14022	46	22	fostering	foster	VERB
ecj-14022	46	23	improved	improved	ADJ
ecj-14022	46	24	service	service	NOUN
ecj-14022	46	25	delivery	delivery	NOUN
ecj-14022	46	26	and	and	CCONJ
ecj-14022	46	27	user	user	NOUN
ecj-14022	46	28	satisfaction	satisfaction	NOUN
ecj-14022	46	29	.	.	PUNCT
ecj-14022	47	1	this	this	DET
ecj-14022	47	2	study	study	NOUN
ecj-14022	47	3	aims	aim	VERB
ecj-14022	47	4	to	to	PART
ecj-14022	47	5	analyze	analyze	VERB
ecj-14022	47	6	applications	application	NOUN
ecj-14022	47	7	made	make	VERB
ecj-14022	47	8	to	to	ADP
ecj-14022	47	9	mohcc	mohcc	VERB
ecj-14022	47	10	regarding	regard	VERB
ecj-14022	47	11	various	various	ADJ
ecj-14022	47	12	incidents	incident	NOUN
ecj-14022	47	13	occurring	occur	VERB
ecj-14022	47	14	during	during	ADP
ecj-14022	47	15	the	the	DET
ecj-14022	47	16	delivery	delivery	NOUN
ecj-14022	47	17	of	of	ADP
ecj-14022	47	18	services	service	NOUN
ecj-14022	47	19	in	in	ADP
ecj-14022	47	20	hospital	hospital	NOUN
ecj-14022	47	21	eds	ed	NOUN
ecj-14022	47	22	across	across	ADP
ecj-14022	47	23	türkiye	türkiye	PROPN
ecj-14022	47	24	.	.	PUNCT
ecj-14022	48	1	by	by	ADP
ecj-14022	48	2	evaluating	evaluate	VERB
ecj-14022	48	3	the	the	DET
ecj-14022	48	4	content	content	NOUN
ecj-14022	48	5	of	of	ADP
ecj-14022	48	6	these	these	DET
ecj-14022	48	7	submissions	submission	NOUN
ecj-14022	48	8	,	,	PUNCT
ecj-14022	48	9	the	the	DET
ecj-14022	48	10	study	study	NOUN
ecj-14022	48	11	seeks	seek	VERB
ecj-14022	48	12	to	to	PART
ecj-14022	48	13	identify	identify	VERB
ecj-14022	48	14	issues	issue	NOUN
ecj-14022	48	15	,	,	PUNCT
ecj-14022	48	16	highlight	highlight	VERB
ecj-14022	48	17	positive	positive	ADJ
ecj-14022	48	18	feedback	feedback	NOUN
ecj-14022	48	19	,	,	PUNCT
ecj-14022	48	20	and	and	CCONJ
ecj-14022	48	21	provide	provide	VERB
ecj-14022	48	22	strategic	strategic	ADJ
ecj-14022	48	23	recommendations	recommendation	NOUN
ecj-14022	48	24	to	to	PART
ecj-14022	48	25	improve	improve	VERB
ecj-14022	48	26	in	in	ADP
ecj-14022	48	27	-	-	PUNCT
ecj-14022	48	28	hospital	hospital	NOUN
ecj-14022	48	29	emergency	emergency	NOUN
ecj-14022	48	30	health	health	NOUN
ecj-14022	48	31	services	service	NOUN
ecj-14022	48	32	.	.	PUNCT
ecj-14022	49	1	materials	material	NOUN
ecj-14022	49	2	and	and	CCONJ
ecj-14022	49	3	methods	method	NOUN
ecj-14022	49	4	study	study	NOUN
ecj-14022	49	5	design	design	NOUN
ecj-14022	49	6	and	and	CCONJ
ecj-14022	49	7	database	database	NOUN
ecj-14022	49	8	query	query	NOUN
ecj-14022	49	9	this	this	DET
ecj-14022	49	10	research	research	NOUN
ecj-14022	49	11	is	be	AUX
ecj-14022	49	12	a	a	DET
ecj-14022	49	13	descriptive	descriptive	ADJ
ecj-14022	49	14	,	,	PUNCT
ecj-14022	49	15	retrospective	retrospective	ADJ
ecj-14022	49	16	,	,	PUNCT
ecj-14022	49	17	cross	cross	ADJ
ecj-14022	49	18	-	-	ADJ
ecj-14022	49	19	sectional	sectional	ADJ
ecj-14022	49	20	study	study	NOUN
ecj-14022	49	21	.	.	PUNCT
ecj-14022	50	1	the	the	DET
ecj-14022	50	2	data	datum	NOUN
ecj-14022	50	3	were	be	AUX
ecj-14022	50	4	examined	examine	VERB
ecj-14022	50	5	based	base	VERB
ecj-14022	50	6	on	on	ADP
ecj-14022	50	7	‘	'	PUNCT
ecj-14022	50	8	applications	application	NOUN
ecj-14022	50	9	’	'	PUNCT
ecj-14022	50	10	made	make	VERB
ecj-14022	50	11	to	to	PART
ecj-14022	50	12	mohcc	mohcc	VERB
ecj-14022	50	13	regarding	regard	VERB
ecj-14022	50	14	hospital	hospital	NOUN
ecj-14022	50	15	eds	ed	NOUN
ecj-14022	50	16	between	between	ADP
ecj-14022	50	17	january	january	PROPN
ecj-14022	50	18	1	1	NUM
ecj-14022	50	19	,	,	PUNCT
ecj-14022	50	20	2018	2018	NUM
ecj-14022	50	21	,	,	PUNCT
ecj-14022	50	22	and	and	CCONJ
ecj-14022	50	23	december	december	PROPN
ecj-14022	50	24	31	31	NUM
ecj-14022	50	25	,	,	PUNCT
ecj-14022	50	26	2018	2018	NUM
ecj-14022	50	27	,	,	PUNCT
ecj-14022	50	28	after	after	ADP
ecj-14022	50	29	obtaining	obtain	VERB
ecj-14022	50	30	permission	permission	NOUN
ecj-14022	50	31	from	from	ADP
ecj-14022	50	32	the	the	DET
ecj-14022	50	33	turkish	turkish	ADJ
ecj-14022	50	34	ministry	ministry	PROPN
ecj-14022	50	35	of	of	ADP
ecj-14022	50	36	health	health	PROPN
ecj-14022	50	37	’s	’s	PART
ecj-14022	50	38	general	general	ADJ
ecj-14022	50	39	directorate	directorate	NOUN
ecj-14022	50	40	of	of	ADP
ecj-14022	50	41	health	health	NOUN
ecj-14022	50	42	promotion	promotion	NOUN
ecj-14022	50	43	(	(	PUNCT
ecj-14022	50	44	dated	date	VERB
ecj-14022	50	45	october	october	PROPN
ecj-14022	50	46	2	2	NUM
ecj-14022	50	47	,	,	PUNCT
ecj-14022	50	48	2018	2018	NUM
ecj-14022	50	49	,	,	PUNCT
ecj-14022	50	50	with	with	ADP
ecj-14022	50	51	reference	reference	NOUN
ecj-14022	50	52	number	number	NOUN
ecj-14022	50	53	946229954622.01	946229954622.01	NUM
ecj-14022	50	54	)	)	PUNCT
ecj-14022	50	55	and	and	CCONJ
ecj-14022	50	56	the	the	DET
ecj-14022	50	57	approval	approval	NOUN
ecj-14022	50	58	of	of	ADP
ecj-14022	50	59	the	the	DET
ecj-14022	50	60	clinical	clinical	ADJ
ecj-14022	50	61	research	research	NOUN
ecj-14022	50	62	ethics	ethic	NOUN
ecj-14022	50	63	committee	committee	PROPN
ecj-14022	50	64	of	of	ADP
ecj-14022	50	65	ankara	ankara	PROPN
ecj-14022	50	66	yildirim	yildirim	PROPN
ecj-14022	50	67	beyazit	beyazit	PROPN
ecj-14022	50	68	university	university	PROPN
ecj-14022	50	69	faculty	faculty	NOUN
ecj-14022	50	70	of	of	ADP
ecj-14022	50	71	medicine	medicine	NOUN
ecj-14022	50	72	(	(	PUNCT
ecj-14022	50	73	dated	date	VERB
ecj-14022	50	74	january	january	PROPN
ecj-14022	50	75	9	9	NUM
ecj-14022	50	76	,	,	PUNCT
ecj-14022	50	77	2019	2019	NUM
ecj-14022	50	78	,	,	PUNCT
ecj-14022	50	79	with	with	ADP
ecj-14022	50	80	reference	reference	NOUN
ecj-14022	50	81	number	number	NOUN
ecj-14022	50	82	09	09	NUM
ecj-14022	50	83	)	)	PUNCT
ecj-14022	50	84	.	.	PUNCT
ecj-14022	51	1	applications	application	NOUN
ecj-14022	51	2	were	be	AUX
ecj-14022	51	3	filtered	filter	VERB
ecj-14022	51	4	using	use	VERB
ecj-14022	51	5	the	the	DET
ecj-14022	51	6	keywords	keyword	NOUN
ecj-14022	51	7	‘	'	PUNCT
ecj-14022	51	8	ed	ed	NOUN
ecj-14022	51	9	’	'	PUNCT
ecj-14022	51	10	and	and	CCONJ
ecj-14022	51	11	other	other	ADJ
ecj-14022	51	12	related	related	ADJ
ecj-14022	51	13	terms	term	NOUN
ecj-14022	51	14	(	(	PUNCT
ecj-14022	51	15	‘	'	PUNCT
ecj-14022	51	16	physician	physician	NOUN
ecj-14022	51	17	’	'	PUNCT
ecj-14022	51	18	,	,	PUNCT
ecj-14022	51	19	‘	'	PUNCT
ecj-14022	51	20	general	general	ADJ
ecj-14022	51	21	practitioner	practitioner	NOUN
ecj-14022	51	22	’	'	PUNCT
ecj-14022	51	23	,	,	PUNCT
ecj-14022	51	24	‘	'	PUNCT
ecj-14022	51	25	emergency	emergency	NOUN
ecj-14022	51	26	medicine	medicine	NOUN
ecj-14022	51	27	specialist	specialist	NOUN
ecj-14022	51	28	’	'	PUNCT
ecj-14022	51	29	,	,	PUNCT
ecj-14022	51	30	‘	'	PUNCT
ecj-14022	51	31	consultant	consultant	NOUN
ecj-14022	51	32	physician	physician	NOUN
ecj-14022	51	33	’	'	PUNCT
ecj-14022	51	34	,	,	PUNCT
ecj-14022	51	35	‘	'	PUNCT
ecj-14022	51	36	nurse	nurse	NOUN
ecj-14022	51	37	’	'	PUNCT
ecj-14022	51	38	,	,	PUNCT
ecj-14022	51	39	‘	'	PUNCT
ecj-14022	51	40	auxiliary	auxiliary	ADJ
ecj-14022	51	41	health	health	NOUN
ecj-14022	51	42	personnel	personnel	NOUN
ecj-14022	51	43	’	'	PUNCT
ecj-14022	51	44	,	,	PUNCT
ecj-14022	51	45	‘	'	PUNCT
ecj-14022	51	46	adult	adult	NOUN
ecj-14022	51	47	emergency	emergency	NOUN
ecj-14022	51	48	’	'	PUNCT
ecj-14022	51	49	,	,	PUNCT
ecj-14022	51	50	‘	'	PUNCT
ecj-14022	51	51	pediatric	pediatric	ADJ
ecj-14022	51	52	emergency	emergency	NOUN
ecj-14022	51	53	’	'	PUNCT
ecj-14022	51	54	,	,	PUNCT
ecj-14022	51	55	‘	'	PUNCT
ecj-14022	51	56	green	green	ADJ
ecj-14022	51	57	area	area	NOUN
ecj-14022	51	58	’	'	PUNCT
ecj-14022	51	59	,	,	PUNCT
ecj-14022	51	60	‘	'	PUNCT
ecj-14022	51	61	yellow	yellow	ADJ
ecj-14022	51	62	area	area	NOUN
ecj-14022	51	63	’	'	PUNCT
ecj-14022	51	64	,	,	PUNCT
ecj-14022	51	65	‘	'	PUNCT
ecj-14022	51	66	red	red	ADJ
ecj-14022	51	67	area	area	NOUN
ecj-14022	51	68	’	'	PUNCT
ecj-14022	51	69	,	,	PUNCT
ecj-14022	51	70	‘	'	PUNCT
ecj-14022	51	71	complaint	complaint	NOUN
ecj-14022	51	72	’	'	PUNCT
ecj-14022	51	73	,	,	PUNCT
ecj-14022	51	74	‘	'	PUNCT
ecj-14022	51	75	thanks	thank	NOUN
ecj-14022	51	76	’	'	PUNCT
ecj-14022	51	77	,	,	PUNCT
ecj-14022	51	78	‘	'	PUNCT
ecj-14022	51	79	information	information	NOUN
ecj-14022	51	80	request	request	NOUN
ecj-14022	51	81	’	'	PUNCT
ecj-14022	51	82	,	,	PUNCT
ecj-14022	51	83	‘	'	PUNCT
ecj-14022	51	84	ed	ed	NOUN
ecj-14022	51	85	management	management	NOUN
ecj-14022	51	86	’	'	PUNCT
ecj-14022	51	87	,	,	PUNCT
ecj-14022	51	88	‘	'	PUNCT
ecj-14022	51	89	violence	violence	NOUN
ecj-14022	51	90	’	'	PUNCT
ecj-14022	51	91	)	)	PUNCT
ecj-14022	51	92	.	.	PUNCT
ecj-14022	52	1	the	the	DET
ecj-14022	52	2	applications	application	NOUN
ecj-14022	52	3	were	be	AUX
ecj-14022	52	4	coded	code	VERB
ecj-14022	52	5	with	with	ADP
ecj-14022	52	6	reference	reference	NOUN
ecj-14022	52	7	numbers	number	NOUN
ecj-14022	52	8	and	and	CCONJ
ecj-14022	52	9	anonymized	anonymize	VERB
ecj-14022	52	10	by	by	ADP
ecj-14022	52	11	removing	remove	VERB
ecj-14022	52	12	personal	personal	ADJ
ecj-14022	52	13	data	datum	NOUN
ecj-14022	52	14	by	by	ADP
ecj-14022	52	15	the	the	DET
ecj-14022	52	16	mohcc	mohcc	NOUN
ecj-14022	52	17	reporting	reporting	NOUN
ecj-14022	52	18	unit	unit	NOUN
ecj-14022	52	19	.	.	PUNCT
ecj-14022	53	1	in	in	ADP
ecj-14022	53	2	the	the	DET
ecj-14022	53	3	obtained	obtain	VERB
ecj-14022	53	4	study	study	NOUN
ecj-14022	53	5	population	population	NOUN
ecj-14022	53	6	,	,	PUNCT
ecj-14022	53	7	applications	application	NOUN
ecj-14022	53	8	were	be	AUX
ecj-14022	53	9	randomized	randomize	VERB
ecj-14022	53	10	,	,	PUNCT
ecj-14022	53	11	and	and	CCONJ
ecj-14022	53	12	every	every	DET
ecj-14022	53	13	50th	50th	ADJ
ecj-14022	53	14	application	application	NOUN
ecj-14022	53	15	was	be	AUX
ecj-14022	53	16	selected	select	VERB
ecj-14022	53	17	.	.	PUNCT
ecj-14022	54	1	data	datum	NOUN
ecj-14022	54	2	collection	collection	NOUN
ecj-14022	54	3	the	the	DET
ecj-14022	54	4	data	datum	NOUN
ecj-14022	54	5	were	be	AUX
ecj-14022	54	6	collected	collect	VERB
ecj-14022	54	7	through	through	ADP
ecj-14022	54	8	the	the	DET
ecj-14022	54	9	mohcc	mohcc	NOUN
ecj-14022	54	10	information	information	NOUN
ecj-14022	54	11	management	management	NOUN
ecj-14022	54	12	system	system	NOUN
ecj-14022	54	13	via	via	ADP
ecj-14022	54	14	the	the	DET
ecj-14022	54	15	reporting	reporting	NOUN
ecj-14022	54	16	unit	unit	NOUN
ecj-14022	54	17	.	.	PUNCT
ecj-14022	55	1	applications	application	NOUN
ecj-14022	55	2	made	make	VERB
ecj-14022	55	3	to	to	PART
ecj-14022	55	4	mohcc	mohcc	VERB
ecj-14022	55	5	between	between	ADP
ecj-14022	55	6	january	january	PROPN
ecj-14022	55	7	1	1	NUM
ecj-14022	55	8	,	,	PUNCT
ecj-14022	55	9	2018	2018	NUM
ecj-14022	55	10	,	,	PUNCT
ecj-14022	55	11	and	and	CCONJ
ecj-14022	55	12	december	december	PROPN
ecj-14022	55	13	31	31	NUM
ecj-14022	55	14	,	,	PUNCT
ecj-14022	55	15	2018	2018	NUM
ecj-14022	55	16	,	,	PUNCT
ecj-14022	55	17	filtered	filter	VERB
ecj-14022	55	18	using	use	VERB
ecj-14022	55	19	‘	'	PUNCT
ecj-14022	55	20	ed	ed	NOUN
ecj-14022	55	21	’	'	PUNCT
ecj-14022	55	22	and	and	CCONJ
ecj-14022	55	23	related	related	ADJ
ecj-14022	55	24	keywords	keyword	NOUN
ecj-14022	55	25	,	,	PUNCT
ecj-14022	55	26	were	be	AUX
ecj-14022	55	27	included	include	VERB
ecj-14022	55	28	in	in	ADP
ecj-14022	55	29	the	the	DET
ecj-14022	55	30	study	study	NOUN
ecj-14022	55	31	.	.	PUNCT
ecj-14022	56	1	from	from	ADP
ecj-14022	56	2	these	these	DET
ecj-14022	56	3	anonymized	anonymize	VERB
ecj-14022	56	4	and	and	CCONJ
ecj-14022	56	5	numbered	numbered	ADJ
ecj-14022	56	6	applications	application	NOUN
ecj-14022	56	7	,	,	PUNCT
ecj-14022	56	8	a	a	DET
ecj-14022	56	9	systematic	systematic	ADJ
ecj-14022	56	10	random	random	ADJ
ecj-14022	56	11	sampling	sampling	NOUN
ecj-14022	56	12	method	method	NOUN
ecj-14022	56	13	was	be	AUX
ecj-14022	56	14	employed	employ	VERB
ecj-14022	56	15	,	,	PUNCT
ecj-14022	56	16	where	where	SCONJ
ecj-14022	56	17	every	every	DET
ecj-14022	56	18	50th	50th	ADJ
ecj-14022	56	19	application	application	NOUN
ecj-14022	56	20	was	be	AUX
ecj-14022	56	21	included	include	VERB
ecj-14022	56	22	in	in	ADP
ecj-14022	56	23	the	the	DET
ecj-14022	56	24	study	study	NOUN
ecj-14022	56	25	.	.	PUNCT
ecj-14022	57	1	to	to	PART
ecj-14022	57	2	ensure	ensure	VERB
ecj-14022	57	3	the	the	DET
ecj-14022	57	4	randomness	randomness	NOUN
ecj-14022	57	5	of	of	ADP
ecj-14022	57	6	the	the	DET
ecj-14022	57	7	selection	selection	NOUN
ecj-14022	57	8	process	process	NOUN
ecj-14022	57	9	and	and	CCONJ
ecj-14022	57	10	minimize	minimize	VERB
ecj-14022	57	11	potential	potential	ADJ
ecj-14022	57	12	bias	bias	NOUN
ecj-14022	57	13	,	,	PUNCT
ecj-14022	57	14	the	the	DET
ecj-14022	57	15	starting	starting	NOUN
ecj-14022	57	16	point	point	NOUN
ecj-14022	57	17	for	for	ADP
ecj-14022	57	18	the	the	DET
ecj-14022	57	19	sampling	sampling	NOUN
ecj-14022	57	20	was	be	AUX
ecj-14022	57	21	randomly	randomly	ADV
ecj-14022	57	22	determined	determine	VERB
ecj-14022	57	23	within	within	ADP
ecj-14022	57	24	the	the	DET
ecj-14022	57	25	first	first	ADJ
ecj-14022	57	26	50	50	NUM
ecj-14022	57	27	applications	application	NOUN
ecj-14022	57	28	using	use	VERB
ecj-14022	57	29	a	a	DET
ecj-14022	57	30	computer	computer	NOUN
ecj-14022	57	31	-	-	PUNCT
ecj-14022	57	32	generated	generate	VERB
ecj-14022	57	33	random	random	ADJ
ecj-14022	57	34	number	number	NOUN
ecj-14022	57	35	.	.	PUNCT
ecj-14022	58	1	this	this	DET
ecj-14022	58	2	systematic	systematic	ADJ
ecj-14022	58	3	sampling	sampling	NOUN
ecj-14022	58	4	strategy	strategy	NOUN
ecj-14022	58	5	provided	provide	VERB
ecj-14022	58	6	a	a	DET
ecj-14022	58	7	practical	practical	ADJ
ecj-14022	58	8	and	and	CCONJ
ecj-14022	58	9	efficient	efficient	ADJ
ecj-14022	58	10	means	mean	NOUN
ecj-14022	58	11	of	of	ADP
ecj-14022	58	12	obtaining	obtain	VERB
ecj-14022	58	13	a	a	DET
ecj-14022	58	14	sample	sample	NOUN
ecj-14022	58	15	that	that	PRON
ecj-14022	58	16	is	be	AUX
ecj-14022	58	17	representative	representative	ADJ
ecj-14022	58	18	across	across	ADP
ecj-14022	58	19	the	the	DET
ecj-14022	58	20	entire	entire	ADJ
ecj-14022	58	21	dataset	dataset	NOUN
ecj-14022	58	22	of	of	ADP
ecj-14022	58	23	total	total	ADJ
ecj-14022	58	24	applications	application	NOUN
ecj-14022	58	25	,	,	PUNCT
ecj-14022	58	26	similar	similar	ADJ
ecj-14022	58	27	in	in	ADP
ecj-14022	58	28	effectiveness	effectiveness	NOUN
ecj-14022	58	29	to	to	ADP
ecj-14022	58	30	a	a	DET
ecj-14022	58	31	simple	simple	ADJ
ecj-14022	58	32	random	random	ADJ
ecj-14022	58	33	sample	sample	NOUN
ecj-14022	58	34	,	,	PUNCT
ecj-14022	58	35	as	as	SCONJ
ecj-14022	58	36	the	the	DET
ecj-14022	58	37	population	population	NOUN
ecj-14022	58	38	list	list	NOUN
ecj-14022	58	39	was	be	AUX
ecj-14022	58	40	not	not	PART
ecj-14022	58	41	ordered	order	VERB
ecj-14022	58	42	in	in	ADP
ecj-14022	58	43	a	a	DET
ecj-14022	58	44	way	way	NOUN
ecj-14022	58	45	related	relate	VERB
ecj-14022	58	46	to	to	ADP
ecj-14022	58	47	the	the	DET
ecj-14022	58	48	characteristics	characteristic	NOUN
ecj-14022	58	49	under	under	ADP
ecj-14022	58	50	study	study	NOUN
ecj-14022	58	51	.	.	PUNCT
ecj-14022	59	1	exclusion	exclusion	NOUN
ecj-14022	59	2	criteria	criterion	NOUN
ecj-14022	59	3	for	for	ADP
ecj-14022	59	4	the	the	DET
ecj-14022	59	5	final	final	ADJ
ecj-14022	59	6	dataset	dataset	NOUN
ecj-14022	59	7	were	be	AUX
ecj-14022	59	8	applications	application	NOUN
ecj-14022	59	9	that	that	PRON
ecj-14022	59	10	fell	fall	VERB
ecj-14022	59	11	outside	outside	ADP
ecj-14022	59	12	the	the	DET
ecj-14022	59	13	filtered	filter	VERB
ecj-14022	59	14	keywords	keyword	NOUN
ecj-14022	59	15	and	and	CCONJ
ecj-14022	59	16	those	those	PRON
ecj-14022	59	17	not	not	PART
ecj-14022	59	18	related	relate	VERB
ecj-14022	59	19	to	to	ADP
ecj-14022	59	20	hospital	hospital	NOUN
ecj-14022	59	21	eds	ed	NOUN
ecj-14022	59	22	despite	despite	SCONJ
ecj-14022	59	23	filtering	filter	VERB
ecj-14022	59	24	.	.	PUNCT
ecj-14022	60	1	the	the	DET
ecj-14022	60	2	included	include	VERB
ecj-14022	60	3	applications	application	NOUN
ecj-14022	60	4	were	be	AUX
ecj-14022	60	5	examined	examine	VERB
ecj-14022	60	6	at	at	ADP
ecj-14022	60	7	the	the	DET
ecj-14022	60	8	mohcc	mohcc	NOUN
ecj-14022	60	9	service	service	NOUN
ecj-14022	60	10	building	building	NOUN
ecj-14022	60	11	via	via	ADP
ecj-14022	60	12	the	the	DET
ecj-14022	60	13	information	information	NOUN
ecj-14022	60	14	system	system	NOUN
ecj-14022	60	15	through	through	ADP
ecj-14022	60	16	http://sabim.saglik.gov.tr	http://sabim.saglik.gov.tr	PROPN
ecj-14022	60	17	.	.	PUNCT
ecj-14022	61	1	before	before	ADP
ecj-14022	61	2	the	the	DET
ecj-14022	61	3	examination	examination	NOUN
ecj-14022	61	4	,	,	PUNCT
ecj-14022	61	5	a	a	DET
ecj-14022	61	6	temporary	temporary	ADJ
ecj-14022	61	7	session	session	NOUN
ecj-14022	61	8	was	be	AUX
ecj-14022	61	9	opened	open	VERB
ecj-14022	61	10	to	to	PART
ecj-14022	61	11	be	be	AUX
ecj-14022	61	12	used	use	VERB
ecj-14022	61	13	during	during	ADP
ecj-14022	61	14	the	the	DET
ecj-14022	61	15	study	study	NOUN
ecj-14022	61	16	,	,	PUNCT
ecj-14022	61	17	following	follow	VERB
ecj-14022	61	18	a	a	DET
ecj-14022	61	19	personal	personal	ADJ
ecj-14022	61	20	data	datum	NOUN
ecj-14022	61	21	protection	protection	NOUN
ecj-14022	61	22	and	and	CCONJ
ecj-14022	61	23	confidentiality	confidentiality	NOUN
ecj-14022	61	24	agreement	agreement	NOUN
ecj-14022	61	25	signed	sign	VERB
ecj-14022	61	26	with	with	ADP
ecj-14022	61	27	the	the	DET
ecj-14022	61	28	mohcc	mohcc	NOUN
ecj-14022	61	29	coordinatorship	coordinatorship	NOUN
ecj-14022	61	30	.	.	PUNCT
ecj-14022	62	1	study	study	NOUN
ecj-14022	62	2	method	method	NOUN
ecj-14022	62	3	and	and	CCONJ
ecj-14022	62	4	context	context	VERB
ecj-14022	62	5	a	a	DET
ecj-14022	62	6	total	total	NOUN
ecj-14022	62	7	of	of	ADP
ecj-14022	62	8	955	955	NUM
ecj-14022	62	9	applications	application	NOUN
ecj-14022	62	10	meeting	meet	VERB
ecj-14022	62	11	the	the	DET
ecj-14022	62	12	necessary	necessary	ADJ
ecj-14022	62	13	criteria	criterion	NOUN
ecj-14022	62	14	were	be	AUX
ecj-14022	62	15	included	include	VERB
ecj-14022	62	16	in	in	ADP
ecj-14022	62	17	the	the	DET
ecj-14022	62	18	study	study	NOUN
ecj-14022	62	19	.	.	PUNCT
ecj-14022	63	1	the	the	DET
ecj-14022	63	2	term	term	NOUN
ecj-14022	63	3	‘	'	PUNCT
ecj-14022	63	4	applications	application	NOUN
ecj-14022	63	5	’	'	PUNCT
ecj-14022	63	6	was	be	AUX
ecj-14022	63	7	operationally	operationally	ADV
ecj-14022	63	8	defined	define	VERB
ecj-14022	63	9	in	in	ADP
ecj-14022	63	10	this	this	DET
ecj-14022	63	11	context	context	NOUN
ecj-14022	63	12	to	to	PART
ecj-14022	63	13	facilitate	facilitate	VERB
ecj-14022	63	14	systematic	systematic	ADJ
ecj-14022	63	15	categorization	categorization	NOUN
ecj-14022	63	16	and	and	CCONJ
ecj-14022	63	17	analysis	analysis	NOUN
ecj-14022	63	18	.	.	PUNCT
ecj-14022	64	1	these	these	PRON
ecj-14022	64	2	included	include	VERB
ecj-14022	64	3	submissions	submission	NOUN
ecj-14022	64	4	addressing	address	VERB
ecj-14022	64	5	a	a	DET
ecj-14022	64	6	variety	variety	NOUN
ecj-14022	64	7	of	of	ADP
ecj-14022	64	8	issues	issue	NOUN
ecj-14022	64	9	,	,	PUNCT
ecj-14022	64	10	ranging	range	VERB
ecj-14022	64	11	from	from	ADP
ecj-14022	64	12	service	service	NOUN
ecj-14022	64	13	complaints	complaint	NOUN
ecj-14022	64	14	to	to	ADP
ecj-14022	64	15	acknowledgments	acknowledgment	NOUN
ecj-14022	64	16	,	,	PUNCT
ecj-14022	64	17	ensuring	ensure	VERB
ecj-14022	64	18	a	a	DET
ecj-14022	64	19	comprehensive	comprehensive	ADJ
ecj-14022	64	20	representation	representation	NOUN
ecj-14022	64	21	of	of	ADP
ecj-14022	64	22	patient	patient	ADJ
ecj-14022	64	23	feedback	feedback	NOUN
ecj-14022	64	24	regarding	regard	VERB
ecj-14022	64	25	eds	ed	NOUN
ecj-14022	64	26	.	.	PUNCT
ecj-14022	65	1	the	the	DET
ecj-14022	65	2	applications	application	NOUN
ecj-14022	65	3	were	be	AUX
ecj-14022	65	4	classified	classify	VERB
ecj-14022	65	5	by	by	ADP
ecj-14022	65	6	geographical	geographical	ADJ
ecj-14022	65	7	regions	region	NOUN
ecj-14022	65	8	and	and	CCONJ
ecj-14022	65	9	institutions	institution	NOUN
ecj-14022	65	10	(	(	PUNCT
ecj-14022	65	11	public	public	ADJ
ecj-14022	65	12	,	,	PUNCT
ecj-14022	65	13	private	private	ADJ
ecj-14022	65	14	,	,	PUNCT
ecj-14022	65	15	university	university	NOUN
ecj-14022	65	16	)	)	PUNCT
ecj-14022	65	17	.	.	PUNCT
ecj-14022	66	1	using	use	VERB
ecj-14022	66	2	the	the	DET
ecj-14022	66	3	updated	update	VERB
ecj-14022	66	4	hospital	hospital	NOUN
ecj-14022	66	5	information	information	NOUN
ecj-14022	66	6	from	from	ADP
ecj-14022	66	7	the	the	DET
ecj-14022	66	8	general	general	ADJ
ecj-14022	66	9	directorate	directorate	NOUN
ecj-14022	66	10	of	of	ADP
ecj-14022	66	11	health	health	NOUN
ecj-14022	66	12	information	information	NOUN
ecj-14022	66	13	systems	system	NOUN
ecj-14022	66	14	of	of	ADP
ecj-14022	66	15	the	the	DET
ecj-14022	66	16	ministry	ministry	PROPN
ecj-14022	66	17	of	of	ADP
ecj-14022	66	18	health	health	PROPN
ecj-14022	66	19	,	,	PUNCT
ecj-14022	66	20	hospitals	hospital	NOUN
ecj-14022	66	21	and	and	CCONJ
ecj-14022	66	22	eds	ed	NOUN
ecj-14022	66	23	were	be	AUX
ecj-14022	66	24	categorized	categorize	VERB
ecj-14022	66	25	.	.	PUNCT
ecj-14022	67	1	the	the	DET
ecj-14022	67	2	content	content	NOUN
ecj-14022	67	3	of	of	ADP
ecj-14022	67	4	the	the	DET
ecj-14022	67	5	applications	application	NOUN
ecj-14022	67	6	was	be	AUX
ecj-14022	67	7	evaluated	evaluate	VERB
ecj-14022	67	8	by	by	ADP
ecj-14022	67	9	a	a	DET
ecj-14022	67	10	single	single	ADJ
ecj-14022	67	11	emergency	emergency	NOUN
ecj-14022	67	12	medicine	medicine	NOUN
ecj-14022	67	13	physician	physician	NOUN
ecj-14022	67	14	,	,	PUNCT
ecj-14022	67	15	who	who	PRON
ecj-14022	67	16	also	also	ADV
ecj-14022	67	17	served	serve	VERB
ecj-14022	67	18	as	as	ADP
ecj-14022	67	19	the	the	DET
ecj-14022	67	20	primary	primary	ADJ
ecj-14022	67	21	researcher	researcher	NOUN
ecj-14022	67	22	for	for	ADP
ecj-14022	67	23	this	this	DET
ecj-14022	67	24	thesis	thesis	NOUN
ecj-14022	67	25	.	.	PUNCT
ecj-14022	68	1	this	this	DET
ecj-14022	68	2	evaluation	evaluation	NOUN
ecj-14022	68	3	process	process	NOUN
ecj-14022	68	4	was	be	AUX
ecj-14022	68	5	conducted	conduct	VERB
ecj-14022	68	6	under	under	ADP
ecj-14022	68	7	the	the	DET
ecj-14022	68	8	close	close	ADJ
ecj-14022	68	9	supervision	supervision	NOUN
ecj-14022	68	10	and	and	CCONJ
ecj-14022	68	11	guidance	guidance	NOUN
ecj-14022	68	12	of	of	ADP
ecj-14022	68	13	an	an	DET
ecj-14022	68	14	experienced	experienced	ADJ
ecj-14022	68	15	academic	academic	ADJ
ecj-14022	68	16	supervisor	supervisor	NOUN
ecj-14022	68	17	/	/	SYM
ecj-14022	68	18	advisor	advisor	NOUN
ecj-14022	68	19	,	,	PUNCT
ecj-14022	68	20	ensuring	ensure	VERB
ecj-14022	68	21	methodological	methodological	ADJ
ecj-14022	68	22	rigor	rigor	NOUN
ecj-14022	68	23	and	and	CCONJ
ecj-14022	68	24	consistency	consistency	NOUN
ecj-14022	68	25	.	.	PUNCT
ecj-14022	69	1	the	the	DET
ecj-14022	69	2	evaluation	evaluation	NOUN
ecj-14022	69	3	criteria	criterion	NOUN
ecj-14022	69	4	were	be	AUX
ecj-14022	69	5	meticulously	meticulously	ADV
ecj-14022	69	6	applied	apply	VERB
ecj-14022	69	7	using	use	VERB
ecj-14022	69	8	a	a	DET
ecj-14022	69	9	structured	structured	ADJ
ecj-14022	69	10	and	and	CCONJ
ecj-14022	69	11	pre	pre	ADJ
ecj-14022	69	12	-	-	ADJ
ecj-14022	69	13	defined	define	VERB
ecj-14022	69	14	rubric	rubric	ADJ
ecj-14022	69	15	/	/	SYM
ecj-14022	69	16	coding	code	VERB
ecj-14022	69	17	scheme	scheme	NOUN
ecj-14022	69	18	that	that	PRON
ecj-14022	69	19	encompassed	encompass	VERB
ecj-14022	69	20	:	:	PUNCT
ecj-14022	69	21	the	the	DET
ecj-14022	69	22	identity	identity	NOUN
ecj-14022	69	23	of	of	ADP
ecj-14022	69	24	the	the	DET
ecj-14022	69	25	applicant	applicant	NOUN
ecj-14022	69	26	;	;	PUNCT
ecj-14022	69	27	the	the	DET
ecj-14022	69	28	degree	degree	NOUN
ecj-14022	69	29	of	of	ADP
ecj-14022	69	30	closeness	closeness	NOUN
ecj-14022	69	31	to	to	ADP
ecj-14022	69	32	the	the	DET
ecj-14022	69	33	patient	patient	NOUN
ecj-14022	69	34	;	;	PUNCT
ecj-14022	69	35	the	the	DET
ecj-14022	69	36	type	type	NOUN
ecj-14022	69	37	of	of	ADP
ecj-14022	69	38	emergency	emergency	NOUN
ecj-14022	69	39	reported	report	VERB
ecj-14022	69	40	;	;	PUNCT
ecj-14022	69	41	the	the	DET
ecj-14022	69	42	specific	specific	ADJ
ecj-14022	69	43	area	area	NOUN
ecj-14022	69	44	within	within	ADP
ecj-14022	69	45	the	the	DET
ecj-14022	69	46	ed	ed	NOUN
ecj-14022	69	47	being	be	AUX
ecj-14022	69	48	evaluated	evaluate	VERB
ecj-14022	69	49	;	;	PUNCT
ecj-14022	69	50	the	the	DET
ecj-14022	69	51	staff	staff	NOUN
ecj-14022	69	52	involved	involve	VERB
ecj-14022	69	53	;	;	PUNCT
ecj-14022	69	54	whether	whether	SCONJ
ecj-14022	69	55	the	the	DET
ecj-14022	69	56	submission	submission	NOUN
ecj-14022	69	57	contained	contain	VERB
ecj-14022	69	58	expressions	expression	NOUN
ecj-14022	69	59	of	of	ADP
ecj-14022	69	60	violence	violence	NOUN
ecj-14022	69	61	;	;	PUNCT
ecj-14022	69	62	how	how	SCONJ
ecj-14022	69	63	the	the	DET
ecj-14022	69	64	case	case	NOUN
ecj-14022	69	65	was	be	AUX
ecj-14022	69	66	followed	follow	VERB
ecj-14022	69	67	up	up	ADP
ecj-14022	69	68	and	and	CCONJ
ecj-14022	69	69	concluded	conclude	VERB
ecj-14022	69	70	;	;	PUNCT
ecj-14022	69	71	and	and	CCONJ
ecj-14022	69	72	the	the	DET
ecj-14022	69	73	reasons	reason	NOUN
ecj-14022	69	74	for	for	ADP
ecj-14022	69	75	the	the	DET
ecj-14022	69	76	application	application	NOUN
ecj-14022	69	77	.	.	PUNCT
ecj-14022	70	1	statistical	statistical	ADJ
ecj-14022	70	2	analysis	analysis	NOUN
ecj-14022	70	3	statistical	statistical	ADJ
ecj-14022	70	4	analyses	analysis	NOUN
ecj-14022	70	5	were	be	AUX
ecj-14022	70	6	meticulously	meticulously	ADV
ecj-14022	70	7	performed	perform	VERB
ecj-14022	70	8	using	use	VERB
ecj-14022	70	9	spss	spss	PROPN
ecj-14022	70	10	16.0	16.0	NUM
ecj-14022	70	11	for	for	ADP
ecj-14022	70	12	windows	window	NOUN
ecj-14022	70	13	.	.	PUNCT
ecj-14022	71	1	the	the	DET
ecj-14022	71	2	primary	primary	ADJ
ecj-14022	71	3	focus	focus	NOUN
ecj-14022	71	4	of	of	ADP
ecj-14022	71	5	the	the	DET
ecj-14022	71	6	statistical	statistical	ADJ
ecj-14022	71	7	evaluation	evaluation	NOUN
ecj-14022	71	8	was	be	AUX
ecj-14022	71	9	on	on	ADP
ecj-14022	71	10	categorical	categorical	ADJ
ecj-14022	71	11	data	datum	NOUN
ecj-14022	71	12	,	,	PUNCT
ecj-14022	71	13	which	which	PRON
ecj-14022	71	14	constituted	constitute	VERB
ecj-14022	71	15	the	the	DET
ecj-14022	71	16	majority	majority	NOUN
ecj-14022	71	17	of	of	ADP
ecj-14022	71	18	the	the	DET
ecj-14022	71	19	collected	collect	VERB
ecj-14022	71	20	variables	variable	NOUN
ecj-14022	71	21	.	.	PUNCT
ecj-14022	72	1	for	for	ADP
ecj-14022	72	2	these	these	DET
ecj-14022	72	3	variables	variable	NOUN
ecj-14022	72	4	,	,	PUNCT
ecj-14022	72	5	frequency	frequency	NOUN
ecj-14022	72	6	distributions	distribution	NOUN
ecj-14022	72	7	were	be	AUX
ecj-14022	72	8	computed	compute	VERB
ecj-14022	72	9	and	and	CCONJ
ecj-14022	72	10	presented	present	VERB
ecj-14022	72	11	to	to	PART
ecj-14022	72	12	summarize	summarize	VERB
ecj-14022	72	13	the	the	DET
ecj-14022	72	14	characteristics	characteristic	NOUN
ecj-14022	72	15	of	of	ADP
ecj-14022	72	16	the	the	DET
ecj-14022	72	17	study	study	NOUN
ecj-14022	72	18	population	population	NOUN
ecj-14022	72	19	and	and	CCONJ
ecj-14022	72	20	application	application	NOUN
ecj-14022	72	21	types	type	NOUN
ecj-14022	72	22	.	.	PUNCT
ecj-14022	73	1	to	to	PART
ecj-14022	73	2	assess	assess	VERB
ecj-14022	73	3	the	the	DET
ecj-14022	73	4	relationships	relationship	NOUN
ecj-14022	73	5	and	and	CCONJ
ecj-14022	73	6	differences	difference	NOUN
ecj-14022	73	7	between	between	ADP
ecj-14022	73	8	independent	independent	ADJ
ecj-14022	73	9	categorical	categorical	ADJ
ecj-14022	73	10	groups	group	NOUN
ecj-14022	73	11	,	,	PUNCT
ecj-14022	73	12	the	the	DET
ecj-14022	73	13	pearson	pearson	PROPN
ecj-14022	73	14	chi	chi	PROPN
ecj-14022	73	15	-	-	PUNCT
ecj-14022	73	16	square	square	PROPN
ecj-14022	73	17	test	test	NOUN
ecj-14022	73	18	was	be	AUX
ecj-14022	73	19	systematically	systematically	ADV
ecj-14022	73	20	applied	apply	VERB
ecj-14022	73	21	for	for	ADP
ecj-14022	73	22	proportion	proportion	NOUN
ecj-14022	73	23	comparisons	comparison	NOUN
ecj-14022	73	24	across	across	ADP
ecj-14022	73	25	various	various	ADJ
ecj-14022	73	26	contingency	contingency	NOUN
ecj-14022	73	27	tables	table	NOUN
ecj-14022	73	28	(	(	PUNCT
ecj-14022	73	29	e.g.	e.g.	ADV
ecj-14022	73	30	,	,	PUNCT
ecj-14022	73	31	in	in	ADP
ecj-14022	73	32	2x2	2x2	NUM
ecj-14022	73	33	or	or	CCONJ
ecj-14022	73	34	3x2	3x2	NUM
ecj-14022	73	35	designs	design	NOUN
ecj-14022	73	36	)	)	PUNCT
ecj-14022	73	37	.	.	PUNCT
ecj-14022	74	1	a	a	DET
ecj-14022	74	2	p	p	NOUN
ecj-14022	74	3	-	-	PUNCT
ecj-14022	74	4	value	value	NOUN
ecj-14022	74	5	of	of	ADP
ecj-14022	74	6	less	less	ADJ
ecj-14022	74	7	than	than	ADP
ecj-14022	74	8	0.05	0.05	NUM
ecj-14022	74	9	was	be	AUX
ecj-14022	74	10	predetermined	predetermine	VERB
ecj-14022	74	11	as	as	ADP
ecj-14022	74	12	the	the	DET
ecj-14022	74	13	criterion	criterion	NOUN
ecj-14022	74	14	for	for	ADP
ecj-14022	74	15	statistical	statistical	ADJ
ecj-14022	74	16	significance	significance	NOUN
ecj-14022	74	17	.	.	PUNCT
ecj-14022	75	1	article	article	NOUN
ecj-14022	75	2	[	[	X
ecj-14022	75	3	emergency	emergency	NOUN
ecj-14022	75	4	care	care	NOUN
ecj-14022	75	5	journal	journal	NOUN
ecj-14022	75	6	2025	2025	NUM
ecj-14022	75	7	;	;	PUNCT
ecj-14022	75	8	21:14022	21:14022	X
ecj-14022	75	9	]	]	X
ecj-14022	76	1	[	[	X
ecj-14022	76	2	page	page	NOUN
ecj-14022	76	3	87	87	NUM
ecj-14022	76	4	]	]	PUNCT
ecj-14022	76	5	results	result	NOUN
ecj-14022	76	6	in	in	ADP
ecj-14022	76	7	2018	2018	NUM
ecj-14022	76	8	,	,	PUNCT
ecj-14022	76	9	an	an	DET
ecj-14022	76	10	analysis	analysis	NOUN
ecj-14022	76	11	of	of	ADP
ecj-14022	76	12	the	the	DET
ecj-14022	76	13	ministry	ministry	PROPN
ecj-14022	76	14	of	of	ADP
ecj-14022	76	15	health	health	PROPN
ecj-14022	76	16	communication	communication	NOUN
ecj-14022	76	17	centre	centre	NOUN
ecj-14022	76	18	data	datum	NOUN
ecj-14022	76	19	revealed	reveal	VERB
ecj-14022	76	20	a	a	DET
ecj-14022	76	21	total	total	NOUN
ecj-14022	76	22	of	of	ADP
ecj-14022	76	23	4,977,748	4,977,748	NUM
ecj-14022	76	24	incoming	incoming	ADJ
ecj-14022	76	25	calls	call	NOUN
ecj-14022	76	26	,	,	PUNCT
ecj-14022	76	27	resulting	result	VERB
ecj-14022	76	28	in	in	ADP
ecj-14022	76	29	2,088,725	2,088,725	NUM
ecj-14022	76	30	formal	formal	ADJ
ecj-14022	76	31	applications	application	NOUN
ecj-14022	76	32	.	.	PUNCT
ecj-14022	77	1	the	the	DET
ecj-14022	77	2	year	year	NOUN
ecj-14022	77	3	’s	’s	PART
ecj-14022	77	4	distribution	distribution	NOUN
ecj-14022	77	5	showed	show	VERB
ecj-14022	77	6	the	the	DET
ecj-14022	77	7	highest	high	ADJ
ecj-14022	77	8	number	number	NOUN
ecj-14022	77	9	of	of	ADP
ecj-14022	77	10	applications	application	NOUN
ecj-14022	77	11	in	in	ADP
ecj-14022	77	12	january	january	PROPN
ecj-14022	77	13	and	and	CCONJ
ecj-14022	77	14	july	july	PROPN
ecj-14022	77	15	,	,	PUNCT
ecj-14022	77	16	with	with	ADP
ecj-14022	77	17	the	the	DET
ecj-14022	77	18	lowest	low	ADJ
ecj-14022	77	19	recorded	record	VERB
ecj-14022	77	20	in	in	ADP
ecj-14022	77	21	june	june	PROPN
ecj-14022	77	22	and	and	CCONJ
ecj-14022	77	23	august	august	PROPN
ecj-14022	77	24	(	(	PUNCT
ecj-14022	77	25	table	table	NOUN
ecj-14022	77	26	1	1	NUM
ecj-14022	77	27	,	,	PUNCT
ecj-14022	77	28	figure	figure	NOUN
ecj-14022	77	29	1	1	NUM
ecj-14022	77	30	)	)	PUNCT
ecj-14022	77	31	.	.	PUNCT
ecj-14022	78	1	analysis	analysis	NOUN
ecj-14022	78	2	of	of	ADP
ecj-14022	78	3	the	the	DET
ecj-14022	78	4	955	955	NUM
ecj-14022	78	5	study	study	NOUN
ecj-14022	78	6	applications	application	NOUN
ecj-14022	78	7	led	lead	VERB
ecj-14022	78	8	to	to	ADP
ecj-14022	78	9	the	the	DET
ecj-14022	78	10	development	development	NOUN
ecj-14022	78	11	of	of	ADP
ecj-14022	78	12	a	a	DET
ecj-14022	78	13	new	new	ADJ
ecj-14022	78	14	application	application	NOUN
ecj-14022	78	15	taxonomy	taxonomy	NOUN
ecj-14022	78	16	.	.	PUNCT
ecj-14022	79	1	applications	application	NOUN
ecj-14022	79	2	were	be	AUX
ecj-14022	79	3	inductively	inductively	ADV
ecj-14022	79	4	diagrammed	diagram	VERB
ecj-14022	79	5	by	by	ADP
ecj-14022	79	6	combining	combine	VERB
ecj-14022	79	7	discursively	discursively	ADV
ecj-14022	79	8	similar	similar	ADJ
ecj-14022	79	9	subcategories	subcategorie	NOUN
ecj-14022	79	10	within	within	ADP
ecj-14022	79	11	their	their	PRON
ecj-14022	79	12	content	content	NOUN
ecj-14022	79	13	,	,	PUNCT
ecj-14022	79	14	establishing	establish	VERB
ecj-14022	79	15	a	a	DET
ecj-14022	79	16	type	type	NOUN
ecj-14022	79	17	-	-	PUNCT
ecj-14022	79	18	reason	reason	NOUN
ecj-14022	79	19	taxonomy	taxonomy	NOUN
ecj-14022	79	20	.	.	PUNCT
ecj-14022	80	1	this	this	DET
ecj-14022	80	2	process	process	NOUN
ecj-14022	80	3	resulted	result	VERB
ecj-14022	80	4	in	in	ADP
ecj-14022	80	5	a	a	DET
ecj-14022	80	6	four	four	NUM
ecj-14022	80	7	-	-	PUNCT
ecj-14022	80	8	tier	tier	NOUN
ecj-14022	80	9	taxonomic	taxonomic	ADJ
ecj-14022	80	10	plan	plan	NOUN
ecj-14022	80	11	to	to	PART
ecj-14022	80	12	identify	identify	VERB
ecj-14022	80	13	issues	issue	NOUN
ecj-14022	80	14	from	from	ADP
ecj-14022	80	15	their	their	PRON
ecj-14022	80	16	most	most	ADV
ecj-14022	80	17	extreme	extreme	ADJ
ecj-14022	80	18	points	point	NOUN
ecj-14022	80	19	to	to	ADP
ecj-14022	80	20	their	their	PRON
ecj-14022	80	21	source	source	NOUN
ecj-14022	80	22	.	.	PUNCT
ecj-14022	81	1	the	the	DET
ecj-14022	81	2	taxonomy	taxonomy	NOUN
ecj-14022	81	3	was	be	AUX
ecj-14022	81	4	categorized	categorize	VERB
ecj-14022	81	5	under	under	ADP
ecj-14022	81	6	three	three	NUM
ecj-14022	81	7	main	main	ADJ
ecj-14022	81	8	headings	heading	NOUN
ecj-14022	81	9	:	:	PUNCT
ecj-14022	81	10	management	management	NOUN
ecj-14022	81	11	,	,	PUNCT
ecj-14022	81	12	clinical	clinical	ADJ
ecj-14022	81	13	,	,	PUNCT
ecj-14022	81	14	and	and	CCONJ
ecj-14022	81	15	relationships	relationship	NOUN
ecj-14022	81	16	.	.	PUNCT
ecj-14022	82	1	figure	figure	NOUN
ecj-14022	82	2	2	2	NUM
ecj-14022	82	3	presents	present	VERB
ecj-14022	82	4	the	the	DET
ecj-14022	82	5	types	type	NOUN
ecj-14022	82	6	and	and	CCONJ
ecj-14022	82	7	reasons	reason	NOUN
ecj-14022	82	8	for	for	ADP
ecj-14022	82	9	management	management	NOUN
ecj-14022	82	10	-	-	PUNCT
ecj-14022	82	11	based	base	VERB
ecj-14022	82	12	applications	application	NOUN
ecj-14022	82	13	.	.	PUNCT
ecj-14022	83	1	these	these	PRON
ecj-14022	83	2	were	be	AUX
ecj-14022	83	3	categorized	categorize	VERB
ecj-14022	83	4	into	into	ADP
ecj-14022	83	5	two	two	NUM
ecj-14022	83	6	primary	primary	ADJ
ecj-14022	83	7	sections	section	NOUN
ecj-14022	83	8	:	:	PUNCT
ecj-14022	83	9	institutional	institutional	ADJ
ecj-14022	83	10	issues	issue	NOUN
ecj-14022	83	11	and	and	CCONJ
ecj-14022	83	12	timing	timing	NOUN
ecj-14022	83	13	and	and	CCONJ
ecj-14022	83	14	access	access	NOUN
ecj-14022	83	15	,	,	PUNCT
ecj-14022	83	16	focusing	focus	VERB
ecj-14022	83	17	on	on	ADP
ecj-14022	83	18	ed	ed	PROPN
ecj-14022	83	19	management	management	NOUN
ecj-14022	83	20	within	within	ADP
ecj-14022	83	21	the	the	DET
ecj-14022	83	22	broader	broad	ADJ
ecj-14022	83	23	context	context	NOUN
ecj-14022	83	24	of	of	ADP
ecj-14022	83	25	overall	overall	ADJ
ecj-14022	83	26	hospital	hospital	NOUN
ecj-14022	83	27	management	management	NOUN
ecj-14022	83	28	.	.	PUNCT
ecj-14022	84	1	a	a	DET
ecj-14022	84	2	total	total	NOUN
ecj-14022	84	3	of	of	ADP
ecj-14022	84	4	26	26	NUM
ecj-14022	84	5	sub	sub	NOUN
ecj-14022	84	6	-	-	NOUN
ecj-14022	84	7	categories	category	NOUN
ecj-14022	84	8	were	be	AUX
ecj-14022	84	9	identified	identify	VERB
ecj-14022	84	10	in	in	ADP
ecj-14022	84	11	the	the	DET
ecj-14022	84	12	management	management	NOUN
ecj-14022	84	13	taxonomy	taxonomy	NOUN
ecj-14022	84	14	.	.	PUNCT
ecj-14022	85	1	institutional	institutional	ADJ
ecj-14022	85	2	issues	issue	NOUN
ecj-14022	85	3	comprised	comprise	VERB
ecj-14022	85	4	various	various	ADJ
ecj-14022	85	5	challenges	challenge	NOUN
ecj-14022	85	6	.	.	PUNCT
ecj-14022	86	1	under	under	ADP
ecj-14022	86	2	staff	staff	NOUN
ecj-14022	86	3	and	and	CCONJ
ecj-14022	86	4	hospital	hospital	NOUN
ecj-14022	86	5	resource	resource	NOUN
ecj-14022	86	6	management	management	NOUN
ecj-14022	86	7	,	,	PUNCT
ecj-14022	86	8	these	these	PRON
ecj-14022	86	9	included	include	VERB
ecj-14022	86	10	inadequate	inadequate	ADJ
ecj-14022	86	11	staffing	staffing	NOUN
ecj-14022	86	12	,	,	PUNCT
ecj-14022	86	13	equipment	equipment	NOUN
ecj-14022	86	14	,	,	PUNCT
ecj-14022	86	15	ward	ward	NOUN
ecj-14022	86	16	beds	bed	NOUN
ecj-14022	86	17	,	,	PUNCT
ecj-14022	86	18	intensive	intensive	ADJ
ecj-14022	86	19	care	care	NOUN
ecj-14022	86	20	unit	unit	NOUN
ecj-14022	86	21	(	(	PUNCT
ecj-14022	86	22	icu	icu	PROPN
ecj-14022	86	23	)	)	PUNCT
ecj-14022	86	24	beds	bed	NOUN
ecj-14022	86	25	,	,	PUNCT
ecj-14022	86	26	burn	burn	VERB
ecj-14022	86	27	units	unit	NOUN
ecj-14022	86	28	,	,	PUNCT
ecj-14022	86	29	transport	transport	NOUN
ecj-14022	86	30	ambulances	ambulance	NOUN
ecj-14022	86	31	,	,	PUNCT
ecj-14022	86	32	and	and	CCONJ
ecj-14022	86	33	vaccination	vaccination	NOUN
ecj-14022	86	34	/	/	SYM
ecj-14022	86	35	injection	injection	NOUN
ecj-14022	86	36	issues	issue	NOUN
ecj-14022	86	37	.	.	PUNCT
ecj-14022	87	1	environmental	environmental	ADJ
ecj-14022	87	2	factors	factor	NOUN
ecj-14022	87	3	involved	involve	VERB
ecj-14022	87	4	hygiene	hygiene	NOUN
ecj-14022	87	5	issues	issue	NOUN
ecj-14022	87	6	,	,	PUNCT
ecj-14022	87	7	inadequate	inadequate	ADJ
ecj-14022	87	8	physical	physical	ADJ
ecj-14022	87	9	environment	environment	NOUN
ecj-14022	87	10	,	,	PUNCT
ecj-14022	87	11	and	and	CCONJ
ecj-14022	87	12	insufficient	insufficient	ADJ
ecj-14022	87	13	security	security	NOUN
ecj-14022	87	14	measures	measure	NOUN
ecj-14022	87	15	.	.	PUNCT
ecj-14022	88	1	service	service	NOUN
ecj-14022	88	2	issues	issue	NOUN
ecj-14022	88	3	were	be	AUX
ecj-14022	88	4	detailed	detail	VERB
ecj-14022	88	5	as	as	ADP
ecj-14022	88	6	electronic	electronic	ADJ
ecj-14022	88	7	health	health	NOUN
ecj-14022	88	8	record	record	NOUN
ecj-14022	88	9	system	system	NOUN
ecj-14022	88	10	problems	problem	NOUN
ecj-14022	88	11	,	,	PUNCT
ecj-14022	88	12	medical	medical	ADJ
ecj-14022	88	13	records	record	NOUN
ecj-14022	88	14	management	management	NOUN
ecj-14022	88	15	,	,	PUNCT
ecj-14022	88	16	and	and	CCONJ
ecj-14022	88	17	general	general	ADJ
ecj-14022	88	18	service	service	NOUN
ecj-14022	88	19	inadequacies	inadequacy	NOUN
ecj-14022	88	20	.	.	PUNCT
ecj-14022	89	1	payment	payment	NOUN
ecj-14022	89	2	and	and	CCONJ
ecj-14022	89	3	billing	billing	NOUN
ecj-14022	89	4	concerns	concern	NOUN
ecj-14022	89	5	were	be	AUX
ecj-14022	89	6	identified	identify	VERB
ecj-14022	89	7	as	as	ADP
ecj-14022	89	8	fee	fee	NOUN
ecj-14022	89	9	payment	payment	NOUN
ecj-14022	89	10	requests	request	NOUN
ecj-14022	89	11	and	and	CCONJ
ecj-14022	89	12	billing	billing	NOUN
ecj-14022	89	13	issues	issue	NOUN
ecj-14022	89	14	,	,	PUNCT
ecj-14022	89	15	while	while	SCONJ
ecj-14022	89	16	bureaucratic	bureaucratic	ADJ
ecj-14022	89	17	issues	issue	NOUN
ecj-14022	89	18	were	be	AUX
ecj-14022	89	19	subcategorized	subcategorize	VERB
ecj-14022	89	20	into	into	ADP
ecj-14022	89	21	procedures	procedure	NOUN
ecj-14022	89	22	and	and	CCONJ
ecj-14022	89	23	document	document	NOUN
ecj-14022	89	24	issues	issue	NOUN
ecj-14022	89	25	.	.	PUNCT
ecj-14022	90	1	timing	timing	NOUN
ecj-14022	90	2	and	and	CCONJ
ecj-14022	90	3	access	access	NOUN
ecj-14022	90	4	issues	issue	NOUN
ecj-14022	90	5	were	be	AUX
ecj-14022	90	6	subdivided	subdivide	VERB
ecj-14022	90	7	.	.	PUNCT
ecj-14022	91	1	under	under	ADP
ecj-14022	91	2	access	access	NOUN
ecj-14022	91	3	and	and	CCONJ
ecj-14022	91	4	acceptance	acceptance	NOUN
ecj-14022	91	5	,	,	PUNCT
ecj-14022	91	6	these	these	PRON
ecj-14022	91	7	included	include	VERB
ecj-14022	91	8	service	service	NOUN
ecj-14022	91	9	accessibility	accessibility	NOUN
ecj-14022	91	10	and	and	CCONJ
ecj-14022	91	11	registration	registration	NOUN
ecj-14022	91	12	/	/	SYM
ecj-14022	91	13	acceptance	acceptance	NOUN
ecj-14022	91	14	problems	problem	NOUN
ecj-14022	91	15	.	.	PUNCT
ecj-14022	92	1	timing	timing	NOUN
ecj-14022	92	2	issues	issue	NOUN
ecj-14022	92	3	addressed	address	VERB
ecj-14022	92	4	prolonged	prolonged	ADJ
ecj-14022	92	5	waiting	waiting	NOUN
ecj-14022	92	6	times	time	NOUN
ecj-14022	92	7	,	,	PUNCT
ecj-14022	92	8	crowding	crowd	VERB
ecj-14022	92	9	,	,	PUNCT
ecj-14022	92	10	and	and	CCONJ
ecj-14022	92	11	delays	delay	NOUN
ecj-14022	92	12	.	.	PUNCT
ecj-14022	93	1	discharge	discharge	NOUN
ecj-14022	93	2	problems	problem	NOUN
ecj-14022	93	3	were	be	AUX
ecj-14022	93	4	characterized	characterize	VERB
ecj-14022	93	5	by	by	ADP
ecj-14022	93	6	discharge	discharge	NOUN
ecj-14022	93	7	timing	timing	NOUN
ecj-14022	93	8	and	and	CCONJ
ecj-14022	93	9	insufficient	insufficient	ADJ
ecj-14022	93	10	post	post	ADJ
ecj-14022	93	11	-	-	ADJ
ecj-14022	93	12	discharge	discharge	ADJ
ecj-14022	93	13	support	support	NOUN
ecj-14022	93	14	.	.	PUNCT
ecj-14022	94	1	referral	referral	ADJ
ecj-14022	94	2	complications	complication	NOUN
ecj-14022	94	3	involved	involve	VERB
ecj-14022	94	4	inconvenient	inconvenient	ADJ
ecj-14022	94	5	referral	referral	NOUN
ecj-14022	94	6	,	,	PUNCT
ecj-14022	94	7	prolonged	prolonged	ADJ
ecj-14022	94	8	referral	referral	NOUN
ecj-14022	94	9	times	time	NOUN
ecj-14022	94	10	,	,	PUNCT
ecj-14022	94	11	and	and	CCONJ
ecj-14022	94	12	other	other	ADJ
ecj-14022	94	13	referral	referral	ADJ
ecj-14022	94	14	issues	issue	NOUN
ecj-14022	94	15	.	.	PUNCT
ecj-14022	95	1	figure	figure	NOUN
ecj-14022	95	2	3	3	NUM
ecj-14022	95	3	illustrates	illustrate	VERB
ecj-14022	95	4	the	the	DET
ecj-14022	95	5	types	type	NOUN
ecj-14022	95	6	and	and	CCONJ
ecj-14022	95	7	reasons	reason	NOUN
ecj-14022	95	8	for	for	ADP
ecj-14022	95	9	clinical	clinical	NOUN
ecj-14022	95	10	-	-	PUNCT
ecj-14022	95	11	based	base	VERB
ecj-14022	95	12	applications	application	NOUN
ecj-14022	95	13	,	,	PUNCT
ecj-14022	95	14	divided	divide	VERB
ecj-14022	95	15	into	into	ADP
ecj-14022	95	16	two	two	NUM
ecj-14022	95	17	primary	primary	ADJ
ecj-14022	95	18	sections	section	NOUN
ecj-14022	95	19	:	:	PUNCT
ecj-14022	95	20	quality	quality	NOUN
ecj-14022	95	21	and	and	CCONJ
ecj-14022	95	22	patient	patient	ADJ
ecj-14022	95	23	safety	safety	NOUN
ecj-14022	95	24	.	.	PUNCT
ecj-14022	96	1	this	this	DET
ecj-14022	96	2	clinical	clinical	ADJ
ecj-14022	96	3	taxonomy	taxonomy	NOUN
ecj-14022	96	4	contained	contain	VERB
ecj-14022	96	5	a	a	DET
ecj-14022	96	6	total	total	NOUN
ecj-14022	96	7	of	of	ADP
ecj-14022	96	8	25	25	NUM
ecj-14022	96	9	subcategories	subcategorie	NOUN
ecj-14022	96	10	.	.	PUNCT
ecj-14022	97	1	quality	quality	NOUN
ecj-14022	97	2	issues	issue	NOUN
ecj-14022	97	3	encompassed	encompass	VERB
ecj-14022	97	4	several	several	ADJ
ecj-14022	97	5	areas	area	NOUN
ecj-14022	97	6	.	.	PUNCT
ecj-14022	98	1	patient	patient	ADJ
ecj-14022	98	2	guidance	guidance	NOUN
ecj-14022	98	3	problems	problem	NOUN
ecj-14022	98	4	included	include	VERB
ecj-14022	98	5	insufficient	insufficient	ADJ
ecj-14022	98	6	follow	follow	NOUN
ecj-14022	98	7	-	-	PUNCT
ecj-14022	98	8	up	up	NOUN
ecj-14022	98	9	,	,	PUNCT
ecj-14022	98	10	insufficient	insufficient	ADJ
ecj-14022	98	11	guidance	guidance	NOUN
ecj-14022	98	12	,	,	PUNCT
ecj-14022	98	13	incorrect	incorrect	ADJ
ecj-14022	98	14	triage	triage	NOUN
ecj-14022	98	15	,	,	PUNCT
ecj-14022	98	16	insufficient	insufficient	ADJ
ecj-14022	98	17	post	post	ADJ
ecj-14022	98	18	-	-	ADJ
ecj-14022	98	19	discharge	discharge	ADJ
ecj-14022	98	20	support	support	NOUN
ecj-14022	98	21	,	,	PUNCT
ecj-14022	98	22	and	and	CCONJ
ecj-14022	98	23	issues	issue	NOUN
ecj-14022	98	24	related	relate	VERB
ecj-14022	98	25	to	to	ADP
ecj-14022	98	26	hospitalization	hospitalization	NOUN
ecj-14022	98	27	/	/	SYM
ecj-14022	98	28	discharge	discharge	NOUN
ecj-14022	98	29	/	/	SYM
ecj-14022	98	30	reporting	reporting	NOUN
ecj-14022	98	31	processes	process	NOUN
ecj-14022	98	32	.	.	PUNCT
ecj-14022	99	1	treatment	treatment	NOUN
ecj-14022	99	2	-	-	PUNCT
ecj-14022	99	3	related	relate	VERB
ecj-14022	99	4	challenges	challenge	NOUN
ecj-14022	99	5	involved	involve	VERB
ecj-14022	99	6	insufficient	insufficient	ADJ
ecj-14022	99	7	treatment	treatment	NOUN
ecj-14022	99	8	,	,	PUNCT
ecj-14022	99	9	unsuccessful	unsuccessful	ADJ
ecj-14022	99	10	treatment	treatment	NOUN
ecj-14022	99	11	,	,	PUNCT
ecj-14022	99	12	incomplete	incomplete	ADJ
ecj-14022	99	13	treatment	treatment	NOUN
ecj-14022	99	14	plans	plan	NOUN
ecj-14022	99	15	,	,	PUNCT
ecj-14022	99	16	and	and	CCONJ
ecj-14022	99	17	inability	inability	NOUN
ecj-14022	99	18	to	to	PART
ecj-14022	99	19	access	access	VERB
ecj-14022	99	20	treatment	treatment	NOUN
ecj-14022	99	21	.	.	PUNCT
ecj-14022	100	1	examination	examination	NOUN
ecj-14022	100	2	problems	problem	NOUN
ecj-14022	100	3	consisted	consist	VERB
ecj-14022	100	4	of	of	ADP
ecj-14022	100	5	insufficient	insufficient	ADJ
ecj-14022	100	6	examinations	examination	NOUN
ecj-14022	100	7	and	and	CCONJ
ecj-14022	100	8	insufficient	insufficient	ADJ
ecj-14022	100	9	tests	test	NOUN
ecj-14022	100	10	/	/	SYM
ecj-14022	100	11	screening	screening	NOUN
ecj-14022	100	12	.	.	PUNCT
ecj-14022	101	1	service	service	NOUN
ecj-14022	101	2	quality	quality	NOUN
ecj-14022	101	3	issues	issue	NOUN
ecj-14022	101	4	included	include	VERB
ecj-14022	101	5	carelessness	carelessness	NOUN
ecj-14022	101	6	and	and	CCONJ
ecj-14022	101	7	nosocomial	nosocomial	ADJ
ecj-14022	101	8	infections	infection	NOUN
ecj-14022	101	9	.	.	PUNCT
ecj-14022	102	1	patient	patient	ADJ
ecj-14022	102	2	safety	safety	NOUN
ecj-14022	102	3	issues	issue	NOUN
ecj-14022	102	4	were	be	AUX
ecj-14022	102	5	divided	divide	VERB
ecj-14022	102	6	into	into	ADP
ecj-14022	102	7	diagnostic	diagnostic	ADJ
ecj-14022	102	8	errors	error	NOUN
ecj-14022	102	9	,	,	PUNCT
ecj-14022	102	10	medication	medication	NOUN
ecj-14022	102	11	errors	error	NOUN
ecj-14022	102	12	,	,	PUNCT
ecj-14022	102	13	patient	patient	ADJ
ecj-14022	102	14	safety	safety	NOUN
ecj-14022	102	15	breaches	breach	NOUN
ecj-14022	102	16	,	,	PUNCT
ecj-14022	102	17	and	and	CCONJ
ecj-14022	102	18	skills	skill	NOUN
ecj-14022	102	19	and	and	CCONJ
ecj-14022	102	20	professional	professional	ADJ
ecj-14022	102	21	article	article	NOUN
ecj-14022	102	22	figure	figure	VERB
ecj-14022	102	23	1	1	NUM
ecj-14022	102	24	.	.	SYM
ecj-14022	102	25	2018	2018	NUM
ecj-14022	102	26	ratio	ratio	NOUN
ecj-14022	102	27	of	of	ADP
ecj-14022	102	28	ministry	ministry	PROPN
ecj-14022	102	29	of	of	ADP
ecj-14022	102	30	health	health	PROPN
ecj-14022	102	31	communication	communication	NOUN
ecj-14022	102	32	centre	centre	NOUN
ecj-14022	102	33	applications	application	NOUN
ecj-14022	102	34	by	by	ADP
ecj-14022	102	35	months	month	NOUN
ecj-14022	102	36	.	.	PUNCT
ecj-14022	103	1	table	table	NOUN
ecj-14022	103	2	1	1	NUM
ecj-14022	103	3	.	.	PUNCT
ecj-14022	104	1	distribution	distribution	NOUN
ecj-14022	104	2	of	of	ADP
ecj-14022	104	3	the	the	DET
ecj-14022	104	4	number	number	NOUN
ecj-14022	104	5	of	of	ADP
ecj-14022	104	6	applications	application	NOUN
ecj-14022	104	7	to	to	ADP
ecj-14022	104	8	the	the	DET
ecj-14022	104	9	ministry	ministry	PROPN
ecj-14022	104	10	of	of	ADP
ecj-14022	104	11	health	health	PROPN
ecj-14022	104	12	communication	communication	NOUN
ecj-14022	104	13	centre	centre	NOUN
ecj-14022	104	14	by	by	ADP
ecj-14022	104	15	months	month	NOUN
ecj-14022	104	16	.	.	PUNCT
ecj-14022	105	1	months	month	NOUN
ecj-14022	105	2	january	january	PROPN
ecj-14022	105	3	february	february	PROPN
ecj-14022	105	4	march	march	PROPN
ecj-14022	105	5	april	april	PROPN
ecj-14022	106	1	may	may	PROPN
ecj-14022	106	2	june	june	PROPN
ecj-14022	106	3	july	july	PROPN
ecj-14022	106	4	august	august	PROPN
ecj-14022	106	5	september	september	PROPN
ecj-14022	106	6	october	october	PROPN
ecj-14022	106	7	november	november	PROPN
ecj-14022	106	8	december	december	PROPN
ecj-14022	106	9	application	application	NOUN
ecj-14022	106	10	200,073	200,073	NUM
ecj-14022	106	11	187,597	187,597	NUM
ecj-14022	106	12	198,781	198,781	NUM
ecj-14022	106	13	172,376	172,376	NUM
ecj-14022	106	14	160,921	160,921	NUM
ecj-14022	106	15	155,310	155,310	NUM
ecj-14022	106	16	201,254	201,254	NUM
ecj-14022	106	17	145,154	145,154	NUM
ecj-14022	106	18	162,888	162,888	NUM
ecj-14022	106	19	174,352	174,352	NUM
ecj-14022	106	20	168,626	168,626	NUM
ecj-14022	106	21	161,393	161,393	NUM
ecj-14022	106	22	count	count	NOUN
ecj-14022	107	1	[	[	X
ecj-14022	107	2	page	page	NOUN
ecj-14022	107	3	88	88	NUM
ecj-14022	107	4	]	]	PUNCT
ecj-14022	108	1	[	[	X
ecj-14022	108	2	emergency	emergency	NOUN
ecj-14022	108	3	care	care	NOUN
ecj-14022	108	4	journal	journal	NOUN
ecj-14022	108	5	2025	2025	NUM
ecj-14022	108	6	;	;	PUNCT
ecj-14022	108	7	21:14022	21:14022	NUM
ecj-14022	108	8	]	]	X
ecj-14022	108	9	article	article	NOUN
ecj-14022	108	10	[	[	X
ecj-14022	108	11	emergency	emergency	NOUN
ecj-14022	108	12	care	care	NOUN
ecj-14022	108	13	journal	journal	NOUN
ecj-14022	108	14	2025	2025	NUM
ecj-14022	108	15	;	;	PUNCT
ecj-14022	108	16	21:14022	21:14022	X
ecj-14022	108	17	]	]	X
ecj-14022	109	1	[	[	X
ecj-14022	109	2	page	page	NOUN
ecj-14022	109	3	89	89	NUM
ecj-14022	109	4	]	]	PUNCT
ecj-14022	109	5	figure	figure	NOUN
ecj-14022	109	6	2	2	NUM
ecj-14022	109	7	.	.	PUNCT
ecj-14022	110	1	categorization	categorization	NOUN
ecj-14022	110	2	of	of	ADP
ecj-14022	110	3	management	management	NOUN
ecj-14022	110	4	-	-	PUNCT
ecj-14022	110	5	related	relate	VERB
ecj-14022	110	6	applications	application	NOUN
ecj-14022	110	7	to	to	PART
ecj-14022	110	8	mohcc	mohcc	VERB
ecj-14022	110	9	about	about	ADP
ecj-14022	110	10	ed	ed	PROPN
ecj-14022	110	11	.	.	PUNCT
ecj-14022	110	12	figure	figure	NOUN
ecj-14022	110	13	3	3	NUM
ecj-14022	110	14	.	.	PUNCT
ecj-14022	111	1	categorization	categorization	NOUN
ecj-14022	111	2	of	of	ADP
ecj-14022	111	3	clinical	clinical	ADJ
ecj-14022	111	4	quality	quality	NOUN
ecj-14022	111	5	and	and	CCONJ
ecj-14022	111	6	patient	patient	ADJ
ecj-14022	111	7	safety	safety	NOUN
ecj-14022	111	8	issues	issue	NOUN
ecj-14022	111	9	in	in	ADP
ecj-14022	111	10	ed	ed	PROPN
ecj-14022	111	11	applications	application	NOUN
ecj-14022	111	12	.	.	PUNCT
ecj-14022	112	1	ism	ism	NOUN
ecj-14022	112	2	.	.	PUNCT
ecj-14022	113	1	diagnostic	diagnostic	ADJ
ecj-14022	113	2	errors	error	NOUN
ecj-14022	113	3	involved	involve	VERB
ecj-14022	113	4	incomplete	incomplete	ADJ
ecj-14022	113	5	diagnoses	diagnosis	NOUN
ecj-14022	113	6	and	and	CCONJ
ecj-14022	113	7	misdiagnoses	misdiagnose	NOUN
ecj-14022	113	8	.	.	PUNCT
ecj-14022	114	1	medication	medication	NOUN
ecj-14022	114	2	errors	error	NOUN
ecj-14022	114	3	included	include	VERB
ecj-14022	114	4	incorrect	incorrect	ADJ
ecj-14022	114	5	medication	medication	NOUN
ecj-14022	114	6	administration	administration	NOUN
ecj-14022	114	7	,	,	PUNCT
ecj-14022	114	8	drug	drug	NOUN
ecj-14022	114	9	damage	damage	NOUN
ecj-14022	114	10	,	,	PUNCT
ecj-14022	114	11	and	and	CCONJ
ecj-14022	114	12	wrong	wrong	ADJ
ecj-14022	114	13	route	route	NOUN
ecj-14022	114	14	medication	medication	NOUN
ecj-14022	114	15	.	.	PUNCT
ecj-14022	115	1	patient	patient	ADJ
ecj-14022	115	2	safety	safety	NOUN
ecj-14022	115	3	breaches	breach	NOUN
ecj-14022	115	4	covered	cover	VERB
ecj-14022	115	5	clinical	clinical	ADJ
ecj-14022	115	6	complications	complication	NOUN
ecj-14022	115	7	,	,	PUNCT
ecj-14022	115	8	equipment	equipment	NOUN
ecj-14022	115	9	/	/	SYM
ecj-14022	115	10	device	device	NOUN
ecj-14022	115	11	malfunctions	malfunction	NOUN
ecj-14022	115	12	,	,	PUNCT
ecj-14022	115	13	and	and	CCONJ
ecj-14022	115	14	patient	patient	ADJ
ecj-14022	115	15	death	death	NOUN
ecj-14022	115	16	.	.	PUNCT
ecj-14022	116	1	skills	skill	NOUN
ecj-14022	116	2	and	and	CCONJ
ecj-14022	116	3	professionalism	professionalism	NOUN
ecj-14022	116	4	issues	issue	NOUN
ecj-14022	116	5	highlighted	highlight	VERB
ecj-14022	116	6	unqualified	unqualified	ADJ
ecj-14022	116	7	staff	staff	NOUN
ecj-14022	116	8	,	,	PUNCT
ecj-14022	116	9	unprofessional	unprofessional	ADJ
ecj-14022	116	10	behavior	behavior	NOUN
ecj-14022	116	11	,	,	PUNCT
ecj-14022	116	12	insufficient	insufficient	ADJ
ecj-14022	116	13	knowledge	knowledge	NOUN
ecj-14022	116	14	and	and	CCONJ
ecj-14022	116	15	skills	skill	NOUN
ecj-14022	116	16	,	,	PUNCT
ecj-14022	116	17	and	and	CCONJ
ecj-14022	116	18	misuse	misuse	NOUN
ecj-14022	116	19	of	of	ADP
ecj-14022	116	20	physician	physician	NOUN
ecj-14022	116	21	stamps	stamp	NOUN
ecj-14022	116	22	.	.	PUNCT
ecj-14022	117	1	figure	figure	VERB
ecj-14022	117	2	4	4	NUM
ecj-14022	117	3	delineated	delineate	VERB
ecj-14022	117	4	the	the	DET
ecj-14022	117	5	types	type	NOUN
ecj-14022	117	6	and	and	CCONJ
ecj-14022	117	7	reasons	reason	NOUN
ecj-14022	117	8	for	for	ADP
ecj-14022	117	9	communication	communication	NOUN
ecj-14022	117	10	and	and	CCONJ
ecj-14022	117	11	relationship	relationship	NOUN
ecj-14022	117	12	-	-	PUNCT
ecj-14022	117	13	based	base	VERB
ecj-14022	117	14	applications	application	NOUN
ecj-14022	117	15	,	,	PUNCT
ecj-14022	117	16	grouped	group	VERB
ecj-14022	117	17	into	into	ADP
ecj-14022	117	18	three	three	NUM
ecj-14022	117	19	main	main	ADJ
ecj-14022	117	20	categories	category	NOUN
ecj-14022	117	21	:	:	PUNCT
ecj-14022	117	22	communication	communication	NOUN
ecj-14022	117	23	,	,	PUNCT
ecj-14022	117	24	humanity	humanity	NOUN
ecj-14022	117	25	/	/	SYM
ecj-14022	117	26	caring	caring	NOUN
ecj-14022	117	27	,	,	PUNCT
ecj-14022	117	28	and	and	CCONJ
ecj-14022	117	29	patient	patient	ADJ
ecj-14022	117	30	rights	right	NOUN
ecj-14022	117	31	.	.	PUNCT
ecj-14022	118	1	this	this	DET
ecj-14022	118	2	taxonomy	taxonomy	NOUN
ecj-14022	118	3	of	of	ADP
ecj-14022	118	4	relationships	relationship	NOUN
ecj-14022	118	5	identified	identify	VERB
ecj-14022	118	6	a	a	DET
ecj-14022	118	7	total	total	NOUN
ecj-14022	118	8	of	of	ADP
ecj-14022	118	9	19	19	NUM
ecj-14022	118	10	sub	sub	NOUN
ecj-14022	118	11	-	-	NOUN
ecj-14022	118	12	categories	category	NOUN
ecj-14022	118	13	.	.	PUNCT
ecj-14022	119	1	communication	communication	NOUN
ecj-14022	119	2	issues	issue	NOUN
ecj-14022	119	3	were	be	AUX
ecj-14022	119	4	further	far	ADV
ecj-14022	119	5	subdivided	subdivide	VERB
ecj-14022	119	6	.	.	PUNCT
ecj-14022	120	1	communication	communication	NOUN
ecj-14022	120	2	disorders	disorder	NOUN
ecj-14022	120	3	included	include	VERB
ecj-14022	120	4	terminology	terminology	NOUN
ecj-14022	120	5	/	/	SYM
ecj-14022	120	6	language	language	NOUN
ecj-14022	120	7	issues	issue	NOUN
ecj-14022	120	8	,	,	PUNCT
ecj-14022	120	9	communication	communication	NOUN
ecj-14022	120	10	deficiency	deficiency	NOUN
ecj-14022	120	11	,	,	PUNCT
ecj-14022	120	12	poor	poor	ADJ
ecj-14022	120	13	listening	listening	NOUN
ecj-14022	120	14	,	,	PUNCT
ecj-14022	120	15	and	and	CCONJ
ecj-14022	120	16	inability	inability	NOUN
ecj-14022	120	17	to	to	PART
ecj-14022	120	18	communicate	communicate	VERB
ecj-14022	120	19	effectively	effectively	ADV
ecj-14022	120	20	.	.	PUNCT
ecj-14022	121	1	information	information	NOUN
ecj-14022	121	2	issues	issue	NOUN
ecj-14022	121	3	covered	cover	VERB
ecj-14022	121	4	inability	inability	NOUN
ecj-14022	121	5	to	to	PART
ecj-14022	121	6	obtain	obtain	VERB
ecj-14022	121	7	information	information	NOUN
ecj-14022	121	8	,	,	PUNCT
ecj-14022	121	9	incomplete	incomplete	ADJ
ecj-14022	121	10	information	information	NOUN
ecj-14022	121	11	,	,	PUNCT
ecj-14022	121	12	misinformation	misinformation	NOUN
ecj-14022	121	13	,	,	PUNCT
ecj-14022	121	14	and	and	CCONJ
ecj-14022	121	15	conflicting	conflicting	ADJ
ecj-14022	121	16	information	information	NOUN
ecj-14022	121	17	.	.	PUNCT
ecj-14022	122	1	patient	patient	NOUN
ecj-14022	122	2	-	-	PUNCT
ecj-14022	122	3	staff	staff	NOUN
ecj-14022	122	4	communication	communication	NOUN
ecj-14022	122	5	problems	problem	NOUN
ecj-14022	122	6	,	,	PUNCT
ecj-14022	122	7	specifically	specifically	ADV
ecj-14022	122	8	,	,	PUNCT
ecj-14022	122	9	involved	involve	VERB
ecj-14022	122	10	unnecessary	unnecessary	ADJ
ecj-14022	122	11	commentary	commentary	NOUN
ecj-14022	122	12	and	and	CCONJ
ecj-14022	122	13	interpersonal	interpersonal	ADJ
ecj-14022	122	14	communication	communication	NOUN
ecj-14022	122	15	disorders	disorder	NOUN
ecj-14022	122	16	.	.	PUNCT
ecj-14022	123	1	humanity	humanity	NOUN
ecj-14022	123	2	/	/	SYM
ecj-14022	123	3	caring	caring	ADJ
ecj-14022	123	4	issues	issue	NOUN
ecj-14022	123	5	were	be	AUX
ecj-14022	123	6	explored	explore	VERB
ecj-14022	123	7	in	in	ADP
ecj-14022	123	8	two	two	NUM
ecj-14022	123	9	main	main	ADJ
ecj-14022	123	10	areas	area	NOUN
ecj-14022	123	11	.	.	PUNCT
ecj-14022	124	1	negative	negative	ADJ
ecj-14022	124	2	staff	staff	NOUN
ecj-14022	124	3	behaviors	behavior	NOUN
ecj-14022	124	4	encompassed	encompass	VERB
ecj-14022	124	5	unnecessary	unnecessary	ADJ
ecj-14022	124	6	commentary	commentary	NOUN
ecj-14022	124	7	and	and	CCONJ
ecj-14022	124	8	interpersonal	interpersonal	ADJ
ecj-14022	124	9	communication	communication	NOUN
ecj-14022	124	10	disorders	disorder	NOUN
ecj-14022	124	11	.	.	PUNCT
ecj-14022	125	1	issues	issue	NOUN
ecj-14022	125	2	related	relate	VERB
ecj-14022	125	3	to	to	PART
ecj-14022	125	4	respect	respect	VERB
ecj-14022	125	5	,	,	PUNCT
ecj-14022	125	6	reputation	reputation	NOUN
ecj-14022	125	7	,	,	PUNCT
ecj-14022	125	8	and	and	CCONJ
ecj-14022	125	9	appreciation	appreciation	NOUN
ecj-14022	125	10	concerned	concern	VERB
ecj-14022	125	11	breach	breach	NOUN
ecj-14022	125	12	of	of	ADP
ecj-14022	125	13	patient	patient	NOUN
ecj-14022	125	14	privacy	privacy	NOUN
ecj-14022	125	15	,	,	PUNCT
ecj-14022	125	16	lack	lack	NOUN
ecj-14022	125	17	of	of	ADP
ecj-14022	125	18	interest	interest	NOUN
ecj-14022	125	19	,	,	PUNCT
ecj-14022	125	20	rudeness	rudeness	NOUN
ecj-14022	125	21	/	/	SYM
ecj-14022	125	22	reprimanding	reprimanding	NOUN
ecj-14022	125	23	,	,	PUNCT
ecj-14022	125	24	and	and	CCONJ
ecj-14022	125	25	neglect	neglect	NOUN
ecj-14022	125	26	.	.	PUNCT
ecj-14022	126	1	patient	patient	ADJ
ecj-14022	126	2	rights	right	NOUN
ecj-14022	126	3	issues	issue	NOUN
ecj-14022	126	4	were	be	AUX
ecj-14022	126	5	categorized	categorize	VERB
ecj-14022	126	6	as	as	ADP
ecj-14022	126	7	consent	consent	NOUN
ecj-14022	126	8	issues	issue	NOUN
ecj-14022	126	9	and	and	CCONJ
ecj-14022	126	10	lack	lack	NOUN
ecj-14022	126	11	of	of	ADP
ecj-14022	126	12	patient	patient	NOUN
ecj-14022	126	13	-	-	PUNCT
ecj-14022	126	14	companion	companion	NOUN
ecj-14022	126	15	.	.	PUNCT
ecj-14022	127	1	additional	additional	ADJ
ecj-14022	127	2	concerns	concern	NOUN
ecj-14022	127	3	included	include	VERB
ecj-14022	127	4	misuse	misuse	NOUN
ecj-14022	127	5	/	/	SYM
ecj-14022	127	6	abuse	abuse	NOUN
ecj-14022	127	7	,	,	PUNCT
ecj-14022	127	8	general	general	ADJ
ecj-14022	127	9	breach	breach	NOUN
ecj-14022	127	10	of	of	ADP
ecj-14022	127	11	patient	patient	ADJ
ecj-14022	127	12	rights	right	NOUN
ecj-14022	127	13	,	,	PUNCT
ecj-14022	127	14	and	and	CCONJ
ecj-14022	127	15	discrimination	discrimination	NOUN
ecj-14022	127	16	.	.	PUNCT
ecj-14022	128	1	evaluation	evaluation	NOUN
ecj-14022	128	2	of	of	ADP
ecj-14022	128	3	applications	application	NOUN
ecj-14022	128	4	based	base	VERB
ecj-14022	128	5	on	on	ADP
ecj-14022	128	6	the	the	DET
ecj-14022	128	7	reason	reason	NOUN
ecj-14022	128	8	and	and	CCONJ
ecj-14022	128	9	type	type	NOUN
ecj-14022	128	10	taxonomy	taxonomy	NOUN
ecj-14022	128	11	revealed	reveal	VERB
ecj-14022	128	12	communication	communication	NOUN
ecj-14022	128	13	-	-	PUNCT
ecj-14022	128	14	relationship	relationship	NOUN
ecj-14022	128	15	-	-	PUNCT
ecj-14022	128	16	information	information	NOUN
ecj-14022	128	17	issues	issue	NOUN
ecj-14022	128	18	as	as	ADP
ecj-14022	128	19	the	the	DET
ecj-14022	128	20	most	most	ADV
ecj-14022	128	21	common	common	ADJ
ecj-14022	128	22	reason	reason	NOUN
ecj-14022	128	23	,	,	PUNCT
ecj-14022	128	24	constituting	constitute	VERB
ecj-14022	128	25	27	27	NUM
ecj-14022	128	26	%	%	NOUN
ecj-14022	128	27	of	of	ADP
ecj-14022	128	28	applications	application	NOUN
ecj-14022	128	29	.	.	PUNCT
ecj-14022	129	1	prolonged	prolong	VERB
ecj-14022	129	2	waiting	waiting	NOUN
ecj-14022	129	3	times	time	NOUN
ecj-14022	129	4	(	(	PUNCT
ecj-14022	129	5	9.1	9.1	NUM
ecj-14022	129	6	%	%	NOUN
ecj-14022	129	7	)	)	PUNCT
ecj-14022	129	8	and	and	CCONJ
ecj-14022	129	9	ed	ed	NOUN
ecj-14022	129	10	overcrowding	overcrowding	NOUN
ecj-14022	129	11	and	and	CCONJ
ecj-14022	129	12	delays	delay	NOUN
ecj-14022	129	13	(	(	PUNCT
ecj-14022	129	14	6.2	6.2	NUM
ecj-14022	129	15	%	%	NOUN
ecj-14022	129	16	)	)	PUNCT
ecj-14022	129	17	followed	follow	VERB
ecj-14022	129	18	closely	closely	ADV
ecj-14022	129	19	.	.	PUNCT
ecj-14022	130	1	requesting	request	VERB
ecj-14022	130	2	payment	payment	NOUN
ecj-14022	130	3	accounted	account	VERB
ecj-14022	130	4	for	for	ADP
ecj-14022	130	5	6.9	6.9	NUM
ecj-14022	130	6	%	%	NOUN
ecj-14022	130	7	of	of	ADP
ecj-14022	130	8	applications	application	NOUN
ecj-14022	130	9	,	,	PUNCT
ecj-14022	130	10	whereas	whereas	SCONJ
ecj-14022	130	11	expressions	expression	NOUN
ecj-14022	130	12	of	of	ADP
ecj-14022	130	13	satisfaction	satisfaction	NOUN
ecj-14022	130	14	were	be	AUX
ecj-14022	130	15	among	among	ADP
ecj-14022	130	16	the	the	DET
ecj-14022	130	17	least	least	ADJ
ecj-14022	130	18	frequent	frequent	ADJ
ecj-14022	130	19	reasons	reason	NOUN
ecj-14022	130	20	,	,	PUNCT
ecj-14022	130	21	at	at	ADP
ecj-14022	130	22	0.5	0.5	NUM
ecj-14022	130	23	%	%	NOUN
ecj-14022	130	24	(	(	PUNCT
ecj-14022	130	25	table	table	NOUN
ecj-14022	130	26	2	2	NUM
ecj-14022	130	27	)	)	PUNCT
ecj-14022	130	28	.	.	PUNCT
ecj-14022	131	1	although	although	SCONJ
ecj-14022	131	2	the	the	DET
ecj-14022	131	3	sample	sample	NOUN
ecj-14022	131	4	comprised	comprise	VERB
ecj-14022	131	5	955	955	NUM
ecj-14022	131	6	applications	application	NOUN
ecj-14022	131	7	,	,	PUNCT
ecj-14022	131	8	table	table	NOUN
ecj-14022	131	9	2	2	NUM
ecj-14022	131	10	presents	present	VERB
ecj-14022	131	11	1,735	1,735	NUM
ecj-14022	131	12	instances	instance	NOUN
ecj-14022	131	13	of	of	ADP
ecj-14022	131	14	reasons	reason	NOUN
ecj-14022	131	15	and	and	CCONJ
ecj-14022	131	16	types	type	NOUN
ecj-14022	131	17	.	.	PUNCT
ecj-14022	132	1	this	this	DET
ecj-14022	132	2	discrepancy	discrepancy	NOUN
ecj-14022	132	3	arose	arise	VERB
ecj-14022	132	4	because	because	SCONJ
ecj-14022	132	5	multiple	multiple	ADJ
ecj-14022	132	6	reasons	reason	NOUN
ecj-14022	132	7	and	and	CCONJ
ecj-14022	132	8	types	type	NOUN
ecj-14022	132	9	could	could	AUX
ecj-14022	132	10	be	be	AUX
ecj-14022	132	11	recorded	record	VERB
ecj-14022	132	12	within	within	ADP
ecj-14022	132	13	a	a	DET
ecj-14022	132	14	single	single	ADJ
ecj-14022	132	15	application	application	NOUN
ecj-14022	132	16	.	.	PUNCT
ecj-14022	133	1	regarding	regard	VERB
ecj-14022	133	2	regional	regional	ADJ
ecj-14022	133	3	distribution	distribution	NOUN
ecj-14022	133	4	,	,	PUNCT
ecj-14022	133	5	complaints	complaint	NOUN
ecj-14022	133	6	from	from	ADP
ecj-14022	133	7	the	the	DET
ecj-14022	133	8	marmara	marmara	PROPN
ecj-14022	133	9	region	region	NOUN
ecj-14022	133	10	were	be	AUX
ecj-14022	133	11	highest	high	ADJ
ecj-14022	133	12	,	,	PUNCT
ecj-14022	133	13	at	at	ADP
ecj-14022	133	14	25	25	NUM
ecj-14022	133	15	%	%	NOUN
ecj-14022	133	16	,	,	PUNCT
ecj-14022	133	17	while	while	SCONJ
ecj-14022	133	18	the	the	DET
ecj-14022	133	19	black	black	PROPN
ecj-14022	133	20	sea	sea	NOUN
ecj-14022	133	21	region	region	NOUN
ecj-14022	133	22	recorded	record	VERB
ecj-14022	133	23	the	the	DET
ecj-14022	133	24	fewest	few	ADJ
ecj-14022	133	25	applications	application	NOUN
ecj-14022	133	26	(	(	PUNCT
ecj-14022	133	27	7.6	7.6	NUM
ecj-14022	133	28	%	%	NOUN
ecj-14022	133	29	)	)	PUNCT
ecj-14022	133	30	.	.	PUNCT
ecj-14022	134	1	these	these	DET
ecj-14022	134	2	regional	regional	ADJ
ecj-14022	134	3	differences	difference	NOUN
ecj-14022	134	4	were	be	AUX
ecj-14022	134	5	statistically	statistically	ADV
ecj-14022	134	6	significant	significant	ADJ
ecj-14022	134	7	(	(	PUNCT
ecj-14022	134	8	pearson	pearson	PROPN
ecj-14022	134	9	chi	chi	PROPN
ecj-14022	134	10	-	-	PUNCT
ecj-14022	134	11	square	square	ADJ
ecj-14022	134	12	,	,	PUNCT
ecj-14022	134	13	p<0.001	p<0.001	PROPN
ecj-14022	134	14	)	)	PUNCT
ecj-14022	134	15	.	.	PUNCT
ecj-14022	135	1	by	by	ADP
ecj-14022	135	2	institution	institution	NOUN
ecj-14022	135	3	type	type	NOUN
ecj-14022	135	4	,	,	PUNCT
ecj-14022	135	5	public	public	ADJ
ecj-14022	135	6	health	health	NOUN
ecj-14022	135	7	institutions	institution	NOUN
ecj-14022	135	8	received	receive	VERB
ecj-14022	135	9	the	the	DET
ecj-14022	135	10	most	most	ADV
ecj-14022	135	11	frequent	frequent	ADJ
ecj-14022	135	12	applications	application	NOUN
ecj-14022	135	13	(	(	PUNCT
ecj-14022	135	14	71.8	71.8	NUM
ecj-14022	135	15	%	%	NOUN
ecj-14022	135	16	)	)	PUNCT
ecj-14022	135	17	,	,	PUNCT
ecj-14022	135	18	followed	follow	VERB
ecj-14022	135	19	by	by	ADP
ecj-14022	135	20	private	private	ADJ
ecj-14022	135	21	health	health	NOUN
ecj-14022	135	22	institutions	institution	NOUN
ecj-14022	135	23	(	(	PUNCT
ecj-14022	135	24	18.1	18.1	NUM
ecj-14022	135	25	%	%	NOUN
ecj-14022	135	26	)	)	PUNCT
ecj-14022	135	27	and	and	CCONJ
ecj-14022	135	28	university	university	NOUN
ecj-14022	135	29	hospitals	hospital	NOUN
ecj-14022	135	30	(	(	PUNCT
ecj-14022	135	31	10.1	10.1	NUM
ecj-14022	135	32	%	%	NOUN
ecj-14022	135	33	)	)	PUNCT
ecj-14022	135	34	.	.	PUNCT
ecj-14022	136	1	analyzing	analyze	VERB
ecj-14022	136	2	the	the	DET
ecj-14022	136	3	distribution	distribution	NOUN
ecj-14022	136	4	by	by	ADP
ecj-14022	136	5	days	day	NOUN
ecj-14022	136	6	,	,	PUNCT
ecj-14022	136	7	monday	monday	PROPN
ecj-14022	136	8	and	and	CCONJ
ecj-14022	136	9	tuesday	tuesday	PROPN
ecj-14022	136	10	exhibited	exhibit	VERB
ecj-14022	136	11	the	the	DET
ecj-14022	136	12	highest	high	ADJ
ecj-14022	136	13	application	application	NOUN
ecj-14022	136	14	rates	rate	NOUN
ecj-14022	136	15	(	(	PUNCT
ecj-14022	136	16	15.5	15.5	NUM
ecj-14022	136	17	%	%	NOUN
ecj-14022	136	18	)	)	PUNCT
ecj-14022	136	19	,	,	PUNCT
ecj-14022	136	20	though	though	SCONJ
ecj-14022	136	21	no	no	DET
ecj-14022	136	22	significant	significant	ADJ
ecj-14022	136	23	difference	difference	NOUN
ecj-14022	136	24	was	be	AUX
ecj-14022	136	25	observed	observe	VERB
ecj-14022	136	26	compared	compare	VERB
ecj-14022	136	27	to	to	ADP
ecj-14022	136	28	other	other	ADJ
ecj-14022	136	29	weekdays	weekday	NOUN
ecj-14022	136	30	(	(	PUNCT
ecj-14022	136	31	pearson	pearson	PROPN
ecj-14022	136	32	chi	chi	PROPN
ecj-14022	136	33	-	-	PUNCT
ecj-14022	136	34	square	square	PROPN
ecj-14022	136	35	,	,	PUNCT
ecj-14022	136	36	p=0.332	p=0.332	NOUN
ecj-14022	136	37	)	)	PUNCT
ecj-14022	136	38	.	.	PUNCT
ecj-14022	137	1	weekly	weekly	ADJ
ecj-14022	137	2	,	,	PUNCT
ecj-14022	137	3	72.5	72.5	NUM
ecj-14022	137	4	%	%	NOUN
ecj-14022	137	5	of	of	ADP
ecj-14022	137	6	applications	application	NOUN
ecj-14022	137	7	occurred	occur	VERB
ecj-14022	137	8	on	on	ADP
ecj-14022	137	9	weekdays	weekday	NOUN
ecj-14022	137	10	,	,	PUNCT
ecj-14022	137	11	and	and	CCONJ
ecj-14022	137	12	27.5	27.5	NUM
ecj-14022	137	13	%	%	NOUN
ecj-14022	137	14	on	on	ADP
ecj-14022	137	15	weekends	weekend	NOUN
ecj-14022	137	16	.	.	PUNCT
ecj-14022	138	1	seasonally	seasonally	ADV
ecj-14022	138	2	,	,	PUNCT
ecj-14022	138	3	30.7	30.7	NUM
ecj-14022	138	4	%	%	NOUN
ecj-14022	138	5	of	of	ADP
ecj-14022	138	6	applications	application	NOUN
ecj-14022	138	7	were	be	AUX
ecj-14022	138	8	filed	file	VERB
ecj-14022	138	9	in	in	ADP
ecj-14022	138	10	winter	winter	NOUN
ecj-14022	138	11	,	,	PUNCT
ecj-14022	138	12	and	and	CCONJ
ecj-14022	138	13	19.6	19.6	NUM
ecj-14022	138	14	%	%	NOUN
ecj-14022	138	15	in	in	ADP
ecj-14022	138	16	autumn	autumn	NOUN
ecj-14022	138	17	.	.	PUNCT
ecj-14022	139	1	in	in	ADP
ecj-14022	139	2	terms	term	NOUN
ecj-14022	139	3	of	of	ADP
ecj-14022	139	4	the	the	DET
ecj-14022	139	5	applicant	applicant	NOUN
ecj-14022	139	6	’s	’s	PART
ecj-14022	139	7	relationship	relationship	NOUN
ecj-14022	139	8	to	to	ADP
ecj-14022	139	9	the	the	DET
ecj-14022	139	10	patient	patient	NOUN
ecj-14022	139	11	,	,	PUNCT
ecj-14022	139	12	52.5	52.5	NUM
ecj-14022	139	13	%	%	NOUN
ecj-14022	139	14	were	be	AUX
ecj-14022	139	15	first	first	ADJ
ecj-14022	139	16	-	-	PUNCT
ecj-14022	139	17	degree	degree	NOUN
ecj-14022	139	18	relatives	relative	NOUN
ecj-14022	139	19	,	,	PUNCT
ecj-14022	139	20	while	while	SCONJ
ecj-14022	139	21	39.6	39.6	NUM
ecj-14022	139	22	%	%	NOUN
ecj-14022	139	23	of	of	ADP
ecj-14022	139	24	cases	case	NOUN
ecj-14022	139	25	involved	involve	VERB
ecj-14022	139	26	patients	patient	NOUN
ecj-14022	139	27	themselves	themselves	PRON
ecj-14022	139	28	applying	apply	VERB
ecj-14022	139	29	to	to	ADP
ecj-14022	139	30	mohcc	mohcc	NOUN
ecj-14022	139	31	.	.	PUNCT
ecj-14022	140	1	these	these	DET
ecj-14022	140	2	differences	difference	NOUN
ecj-14022	140	3	in	in	ADP
ecj-14022	140	4	applicant	applicant	ADJ
ecj-14022	140	5	relationship	relationship	NOUN
ecj-14022	140	6	were	be	AUX
ecj-14022	140	7	statistically	statistically	ADV
ecj-14022	140	8	significant	significant	ADJ
ecj-14022	140	9	(	(	PUNCT
ecj-14022	140	10	pearson	pearson	PROPN
ecj-14022	140	11	chi	chi	PROPN
ecj-14022	140	12	-	-	PUNCT
ecj-14022	140	13	square	square	ADJ
ecj-14022	140	14	,	,	PUNCT
ecj-14022	140	15	p<0.001	p<0.001	PROPN
ecj-14022	140	16	)	)	PUNCT
ecj-14022	140	17	.	.	PUNCT
ecj-14022	141	1	among	among	ADP
ecj-14022	141	2	emergency	emergency	NOUN
ecj-14022	141	3	service	service	NOUN
ecj-14022	141	4	levels	level	NOUN
ecj-14022	141	5	,	,	PUNCT
ecj-14022	141	6	second	second	ADJ
ecj-14022	141	7	-	-	PUNCT
ecj-14022	141	8	level	level	NOUN
ecj-14022	141	9	services	service	NOUN
ecj-14022	141	10	were	be	AUX
ecj-14022	141	11	addressed	address	VERB
ecj-14022	141	12	most	most	ADV
ecj-14022	141	13	frequently	frequently	ADV
ecj-14022	141	14	(	(	PUNCT
ecj-14022	141	15	53.7	53.7	NUM
ecj-14022	141	16	%	%	NOUN
ecj-14022	141	17	)	)	PUNCT
ecj-14022	141	18	,	,	PUNCT
ecj-14022	141	19	followed	follow	VERB
ecj-14022	141	20	by	by	ADP
ecj-14022	141	21	third	third	ADJ
ecj-14022	141	22	-	-	PUNCT
ecj-14022	141	23	level	level	NOUN
ecj-14022	141	24	(	(	PUNCT
ecj-14022	141	25	38.9	38.9	NUM
ecj-14022	141	26	%	%	NOUN
ecj-14022	141	27	)	)	PUNCT
ecj-14022	141	28	and	and	CCONJ
ecj-14022	141	29	first	first	ADJ
ecj-14022	141	30	-	-	PUNCT
ecj-14022	141	31	level	level	NOUN
ecj-14022	141	32	(	(	PUNCT
ecj-14022	141	33	7.3	7.3	NUM
ecj-14022	141	34	%	%	NOUN
ecj-14022	141	35	)	)	PUNCT
ecj-14022	141	36	.	.	PUNCT
ecj-14022	142	1	most	most	ADJ
ecj-14022	142	2	applications	application	NOUN
ecj-14022	142	3	(	(	PUNCT
ecj-14022	142	4	90.2	90.2	NUM
ecj-14022	142	5	%	%	NOUN
ecj-14022	142	6	)	)	PUNCT
ecj-14022	142	7	concerned	concerned	ADJ
ecj-14022	142	8	adult	adult	NOUN
ecj-14022	142	9	emergency	emergency	NOUN
ecj-14022	142	10	services	service	NOUN
ecj-14022	142	11	,	,	PUNCT
ecj-14022	142	12	with	with	ADP
ecj-14022	142	13	9.7	9.7	NUM
ecj-14022	142	14	%	%	NOUN
ecj-14022	142	15	for	for	ADP
ecj-14022	142	16	pediatric	pediatric	ADJ
ecj-14022	142	17	services	service	NOUN
ecj-14022	142	18	.	.	PUNCT
ecj-14022	143	1	when	when	SCONJ
ecj-14022	143	2	evaluating	evaluate	VERB
ecj-14022	143	3	patient	patient	ADJ
ecj-14022	143	4	triage	triage	NOUN
ecj-14022	143	5	codes	code	NOUN
ecj-14022	143	6	,	,	PUNCT
ecj-14022	143	7	applications	application	NOUN
ecj-14022	143	8	originated	originate	VERB
ecj-14022	143	9	most	most	ADV
ecj-14022	143	10	frequently	frequently	ADV
ecj-14022	143	11	from	from	ADP
ecj-14022	143	12	the	the	DET
ecj-14022	143	13	green	green	PROPN
ecj-14022	143	14	zone	zone	NOUN
ecj-14022	143	15	(	(	PUNCT
ecj-14022	143	16	66.9	66.9	NUM
ecj-14022	143	17	%	%	NOUN
ecj-14022	143	18	)	)	PUNCT
ecj-14022	143	19	.	.	PUNCT
ecj-14022	144	1	the	the	DET
ecj-14022	144	2	personnel	personnel	NOUN
ecj-14022	144	3	involved	involve	VERB
ecj-14022	144	4	included	include	VERB
ecj-14022	144	5	hospital	hospital	NOUN
ecj-14022	144	6	management	management	NOUN
ecj-14022	144	7	(	(	PUNCT
ecj-14022	144	8	37.9	37.9	NUM
ecj-14022	144	9	%	%	NOUN
ecj-14022	144	10	)	)	PUNCT
ecj-14022	144	11	,	,	PUNCT
ecj-14022	144	12	general	general	ADJ
ecj-14022	144	13	practitioners	practitioner	NOUN
ecj-14022	144	14	article	article	NOUN
ecj-14022	144	15	[	[	X
ecj-14022	144	16	page	page	NOUN
ecj-14022	144	17	90	90	NUM
ecj-14022	144	18	]	]	PUNCT
ecj-14022	145	1	[	[	X
ecj-14022	145	2	emergency	emergency	NOUN
ecj-14022	145	3	care	care	NOUN
ecj-14022	145	4	journal	journal	NOUN
ecj-14022	145	5	2025	2025	NUM
ecj-14022	145	6	;	;	PUNCT
ecj-14022	145	7	21:14022	21:14022	NUM
ecj-14022	145	8	]	]	X
ecj-14022	145	9	figure	figure	NOUN
ecj-14022	145	10	4	4	NUM
ecj-14022	145	11	.	.	PUNCT
ecj-14022	145	12	distribution	distribution	NOUN
ecj-14022	145	13	of	of	ADP
ecj-14022	145	14	communication	communication	NOUN
ecj-14022	145	15	and	and	CCONJ
ecj-14022	145	16	patient	patient	ADJ
ecj-14022	145	17	rights	right	NOUN
ecj-14022	145	18	-	-	PUNCT
ecj-14022	145	19	related	relate	VERB
ecj-14022	145	20	complaints	complaint	NOUN
ecj-14022	145	21	in	in	ADP
ecj-14022	145	22	ed	ed	PROPN
ecj-14022	145	23	applications	application	NOUN
ecj-14022	145	24	.	.	PUNCT
ecj-14022	146	1	(	(	PUNCT
ecj-14022	146	2	25.1	25.1	NUM
ecj-14022	146	3	%	%	NOUN
ecj-14022	146	4	)	)	PUNCT
ecj-14022	146	5	,	,	PUNCT
ecj-14022	146	6	and	and	CCONJ
ecj-14022	146	7	emergency	emergency	NOUN
ecj-14022	146	8	medicine	medicine	NOUN
ecj-14022	146	9	specialists	specialist	NOUN
ecj-14022	146	10	(	(	PUNCT
ecj-14022	146	11	15.7	15.7	NUM
ecj-14022	146	12	%	%	NOUN
ecj-14022	146	13	)	)	PUNCT
ecj-14022	146	14	.	.	PUNCT
ecj-14022	147	1	violent	violent	ADJ
ecj-14022	147	2	remarks	remark	NOUN
ecj-14022	147	3	were	be	AUX
ecj-14022	147	4	found	find	VERB
ecj-14022	147	5	in	in	ADP
ecj-14022	147	6	15.0	15.0	NUM
ecj-14022	147	7	%	%	NOUN
ecj-14022	147	8	of	of	ADP
ecj-14022	147	9	the	the	DET
ecj-14022	147	10	applications	application	NOUN
ecj-14022	147	11	,	,	PUNCT
ecj-14022	147	12	while	while	SCONJ
ecj-14022	147	13	the	the	DET
ecj-14022	147	14	remaining	remain	VERB
ecj-14022	147	15	85.5	85.5	NUM
ecj-14022	147	16	%	%	NOUN
ecj-14022	147	17	contained	contain	VERB
ecj-14022	147	18	no	no	DET
ecj-14022	147	19	expressions	expression	NOUN
ecj-14022	147	20	of	of	ADP
ecj-14022	147	21	violence	violence	NOUN
ecj-14022	147	22	.	.	PUNCT
ecj-14022	148	1	discussion	discussion	NOUN
ecj-14022	148	2	to	to	ADP
ecj-14022	148	3	the	the	DET
ecj-14022	148	4	best	good	ADJ
ecj-14022	148	5	of	of	ADP
ecj-14022	148	6	our	our	PRON
ecj-14022	148	7	knowledge	knowledge	NOUN
ecj-14022	148	8	,	,	PUNCT
ecj-14022	148	9	this	this	DET
ecj-14022	148	10	study	study	NOUN
ecj-14022	148	11	constitutes	constitute	VERB
ecj-14022	148	12	the	the	DET
ecj-14022	148	13	first	first	ADJ
ecj-14022	148	14	comprehensive	comprehensive	ADJ
ecj-14022	148	15	taxonomy	taxonomy	NOUN
ecj-14022	148	16	-	-	PUNCT
ecj-14022	148	17	based	base	VERB
ecj-14022	148	18	analysis	analysis	NOUN
ecj-14022	148	19	of	of	ADP
ecj-14022	148	20	ed	ed	NOUN
ecj-14022	148	21	complaints	complaint	NOUN
ecj-14022	148	22	submitted	submit	VERB
ecj-14022	148	23	via	via	ADP
ecj-14022	148	24	a	a	DET
ecj-14022	148	25	national	national	ADJ
ecj-14022	148	26	governmental	governmental	ADJ
ecj-14022	148	27	communication	communication	NOUN
ecj-14022	148	28	platform	platform	NOUN
ecj-14022	148	29	in	in	ADP
ecj-14022	148	30	türkiye	türkiye	PROPN
ecj-14022	148	31	.	.	PUNCT
ecj-14022	149	1	this	this	DET
ecj-14022	149	2	research	research	NOUN
ecj-14022	149	3	presents	present	VERB
ecj-14022	149	4	comprehensive	comprehensive	ADJ
ecj-14022	149	5	descriptive	descriptive	ADJ
ecj-14022	149	6	data	datum	NOUN
ecj-14022	149	7	on	on	ADP
ecj-14022	149	8	public	public	ADJ
ecj-14022	149	9	complaints	complaint	NOUN
ecj-14022	149	10	,	,	PUNCT
ecj-14022	149	11	offering	offer	VERB
ecj-14022	149	12	valuable	valuable	ADJ
ecj-14022	149	13	observations	observation	NOUN
ecj-14022	149	14	regarding	regard	VERB
ecj-14022	149	15	communication	communication	NOUN
ecj-14022	149	16	and	and	CCONJ
ecj-14022	149	17	management	management	NOUN
ecj-14022	149	18	challenges	challenge	NOUN
ecj-14022	149	19	in	in	ADP
ecj-14022	149	20	eds	ed	NOUN
ecj-14022	149	21	and	and	CCONJ
ecj-14022	149	22	shedding	shed	VERB
ecj-14022	149	23	light	light	NOUN
ecj-14022	149	24	on	on	ADP
ecj-14022	149	25	prevalent	prevalent	ADJ
ecj-14022	149	26	issues	issue	NOUN
ecj-14022	149	27	within	within	ADP
ecj-14022	149	28	the	the	DET
ecj-14022	149	29	emergency	emergency	NOUN
ecj-14022	149	30	healthcare	healthcare	PROPN
ecj-14022	149	31	service	service	NOUN
ecj-14022	149	32	delivery	delivery	NOUN
ecj-14022	149	33	.	.	PUNCT
ecj-14022	150	1	it	it	PRON
ecj-14022	150	2	will	will	AUX
ecj-14022	150	3	notably	notably	ADV
ecj-14022	150	4	contribute	contribute	VERB
ecj-14022	150	5	to	to	ADP
ecj-14022	150	6	the	the	DET
ecj-14022	150	7	academic	academic	ADJ
ecj-14022	150	8	literature	literature	NOUN
ecj-14022	150	9	by	by	ADP
ecj-14022	150	10	providing	provide	VERB
ecj-14022	150	11	a	a	DET
ecj-14022	150	12	robust	robust	ADJ
ecj-14022	150	13	evidence	evidence	NOUN
ecj-14022	150	14	base	base	NOUN
ecj-14022	150	15	that	that	PRON
ecj-14022	150	16	can	can	AUX
ecj-14022	150	17	inform	inform	VERB
ecj-14022	150	18	the	the	DET
ecj-14022	150	19	development	development	NOUN
ecj-14022	150	20	of	of	ADP
ecj-14022	150	21	policies	policy	NOUN
ecj-14022	150	22	and	and	CCONJ
ecj-14022	150	23	strategies	strategy	NOUN
ecj-14022	150	24	aimed	aim	VERB
ecj-14022	150	25	at	at	ADP
ecj-14022	150	26	improving	improve	VERB
ecj-14022	150	27	emergency	emergency	NOUN
ecj-14022	150	28	healthcare	healthcare	NOUN
ecj-14022	150	29	service	service	NOUN
ecj-14022	150	30	delivery	delivery	NOUN
ecj-14022	150	31	.	.	PUNCT
ecj-14022	151	1	bostan	bostan	PROPN
ecj-14022	151	2	et	et	PROPN
ecj-14022	151	3	al	al	PROPN
ecj-14022	151	4	.	.	PROPN
ecj-14022	151	5	found	find	VERB
ecj-14022	151	6	that	that	SCONJ
ecj-14022	151	7	the	the	DET
ecj-14022	151	8	highest	high	ADJ
ecj-14022	151	9	number	number	NOUN
ecj-14022	151	10	of	of	ADP
ecj-14022	151	11	complaint	complaint	NOUN
ecj-14022	151	12	applications	application	NOUN
ecj-14022	151	13	within	within	ADP
ecj-14022	151	14	the	the	DET
ecj-14022	151	15	year	year	NOUN
ecj-14022	151	16	was	be	AUX
ecj-14022	151	17	in	in	ADP
ecj-14022	151	18	november	november	PROPN
ecj-14022	151	19	with	with	ADP
ecj-14022	151	20	10.3	10.3	NUM
ecj-14022	151	21	%	%	NOUN
ecj-14022	151	22	,	,	PUNCT
ecj-14022	151	23	and	and	CCONJ
ecj-14022	151	24	the	the	DET
ecj-14022	151	25	lowest	low	ADJ
ecj-14022	151	26	was	be	AUX
ecj-14022	151	27	in	in	ADP
ecj-14022	151	28	february	february	PROPN
ecj-14022	151	29	with	with	ADP
ecj-14022	151	30	6.5%.13	6.5%.13	NUM
ecj-14022	152	1	this	this	DET
ecj-14022	152	2	study	study	NOUN
ecj-14022	152	3	also	also	ADV
ecj-14022	152	4	found	find	VERB
ecj-14022	152	5	that	that	SCONJ
ecj-14022	152	6	temporal	temporal	ADJ
ecj-14022	152	7	patterns	pattern	NOUN
ecj-14022	152	8	in	in	ADP
ecj-14022	152	9	complaint	complaint	NOUN
ecj-14022	152	10	frequency	frequency	NOUN
ecj-14022	152	11	revealed	reveal	VERB
ecj-14022	152	12	peaks	peak	NOUN
ecj-14022	152	13	in	in	ADP
ecj-14022	152	14	january	january	PROPN
ecj-14022	152	15	and	and	CCONJ
ecj-14022	152	16	july	july	PROPN
ecj-14022	152	17	,	,	PUNCT
ecj-14022	152	18	but	but	CCONJ
ecj-14022	152	19	no	no	DET
ecj-14022	152	20	stable	stable	ADJ
ecj-14022	152	21	seasonal	seasonal	ADJ
ecj-14022	152	22	or	or	CCONJ
ecj-14022	152	23	monthly	monthly	ADJ
ecj-14022	152	24	trend	trend	NOUN
ecj-14022	152	25	emerged	emerge	VERB
ecj-14022	152	26	.	.	PUNCT
ecj-14022	153	1	these	these	DET
ecj-14022	153	2	fluctuations	fluctuation	NOUN
ecj-14022	153	3	likely	likely	ADV
ecj-14022	153	4	reflect	reflect	VERB
ecj-14022	153	5	episodic	episodic	ADJ
ecj-14022	153	6	stressors	stressor	NOUN
ecj-14022	153	7	within	within	ADP
ecj-14022	153	8	the	the	DET
ecj-14022	153	9	healthcare	healthcare	NOUN
ecj-14022	153	10	system	system	NOUN
ecj-14022	153	11	,	,	PUNCT
ecj-14022	153	12	such	such	ADJ
ecj-14022	153	13	as	as	ADP
ecj-14022	153	14	surges	surge	NOUN
ecj-14022	153	15	in	in	ADP
ecj-14022	153	16	patient	patient	ADJ
ecj-14022	153	17	volume	volume	NOUN
ecj-14022	153	18	,	,	PUNCT
ecj-14022	153	19	staffing	staffing	NOUN
ecj-14022	153	20	limitations	limitation	NOUN
ecj-14022	153	21	,	,	PUNCT
ecj-14022	153	22	or	or	CCONJ
ecj-14022	153	23	policy	policy	NOUN
ecj-14022	153	24	transitions	transition	NOUN
ecj-14022	153	25	,	,	PUNCT
ecj-14022	153	26	rather	rather	ADV
ecj-14022	153	27	than	than	ADP
ecj-14022	153	28	a	a	DET
ecj-14022	153	29	predictable	predictable	ADJ
ecj-14022	153	30	annual	annual	ADJ
ecj-14022	153	31	rhythm	rhythm	NOUN
ecj-14022	153	32	.	.	PUNCT
ecj-14022	154	1	the	the	DET
ecj-14022	154	2	increase	increase	NOUN
ecj-14022	154	3	in	in	ADP
ecj-14022	154	4	weekday	weekday	PROPN
ecj-14022	154	5	complaints	complaint	NOUN
ecj-14022	154	6	,	,	PUNCT
ecj-14022	154	7	particularly	particularly	ADV
ecj-14022	154	8	on	on	ADP
ecj-14022	154	9	mondays	monday	NOUN
ecj-14022	154	10	and	and	CCONJ
ecj-14022	154	11	tuesdays	tuesday	NOUN
ecj-14022	154	12	,	,	PUNCT
ecj-14022	154	13	supports	support	VERB
ecj-14022	154	14	the	the	DET
ecj-14022	154	15	notion	notion	NOUN
ecj-14022	154	16	that	that	SCONJ
ecj-14022	154	17	eds	ed	NOUN
ecj-14022	154	18	are	be	AUX
ecj-14022	154	19	a	a	DET
ecj-14022	154	20	default	default	NOUN
ecj-14022	154	21	access	access	NOUN
ecj-14022	154	22	point	point	NOUN
ecj-14022	154	23	for	for	ADP
ecj-14022	154	24	non	non	ADJ
ecj-14022	154	25	-	-	ADJ
ecj-14022	154	26	appointment	appointment	ADJ
ecj-14022	154	27	-	-	PUNCT
ecj-14022	154	28	based	base	VERB
ecj-14022	154	29	care	care	NOUN
ecj-14022	154	30	.	.	PUNCT
ecj-14022	155	1	this	this	DET
ecj-14022	155	2	phenomenon	phenomenon	NOUN
ecj-14022	155	3	can	can	AUX
ecj-14022	155	4	be	be	AUX
ecj-14022	155	5	attributed	attribute	VERB
ecj-14022	155	6	to	to	ADP
ecj-14022	155	7	the	the	DET
ecj-14022	155	8	role	role	NOUN
ecj-14022	155	9	of	of	ADP
ecj-14022	155	10	eds	ed	NOUN
ecj-14022	155	11	as	as	ADP
ecj-14022	155	12	continuously	continuously	ADV
ecj-14022	155	13	operating	operate	VERB
ecj-14022	155	14	units	unit	NOUN
ecj-14022	155	15	that	that	PRON
ecj-14022	155	16	serve	serve	VERB
ecj-14022	155	17	as	as	ADP
ecj-14022	155	18	the	the	DET
ecj-14022	155	19	primary	primary	ADJ
ecj-14022	155	20	point	point	NOUN
ecj-14022	155	21	of	of	ADP
ecj-14022	155	22	access	access	NOUN
ecj-14022	155	23	for	for	ADP
ecj-14022	155	24	unscheduled	unscheduled	ADJ
ecj-14022	155	25	patient	patient	ADJ
ecj-14022	155	26	visits	visit	NOUN
ecj-14022	155	27	.	.	PUNCT
ecj-14022	156	1	this	this	DET
ecj-14022	156	2	finding	finding	NOUN
ecj-14022	156	3	emphasizes	emphasize	VERB
ecj-14022	156	4	the	the	DET
ecj-14022	156	5	need	need	NOUN
ecj-14022	156	6	to	to	PART
ecj-14022	156	7	reinforce	reinforce	VERB
ecj-14022	156	8	primary	primary	ADJ
ecj-14022	156	9	care	care	NOUN
ecj-14022	156	10	accessibility	accessibility	NOUN
ecj-14022	156	11	and	and	CCONJ
ecj-14022	156	12	to	to	PART
ecj-14022	156	13	clarify	clarify	VERB
ecj-14022	156	14	the	the	DET
ecj-14022	156	15	appropriate	appropriate	ADJ
ecj-14022	156	16	use	use	NOUN
ecj-14022	156	17	of	of	ADP
ecj-14022	156	18	emergency	emergency	NOUN
ecj-14022	156	19	services	service	NOUN
ecj-14022	156	20	.	.	PUNCT
ecj-14022	157	1	reader	reader	NOUN
ecj-14022	157	2	et	et	PROPN
ecj-14022	157	3	al	al	PROPN
ecj-14022	157	4	.	.	PROPN
ecj-14022	157	5	evaluated	evaluate	VERB
ecj-14022	157	6	59	59	NUM
ecj-14022	157	7	studies	study	NOUN
ecj-14022	157	8	in	in	ADP
ecj-14022	157	9	their	their	PRON
ecj-14022	157	10	systematic	systematic	ADJ
ecj-14022	157	11	review	review	NOUN
ecj-14022	157	12	,	,	PUNCT
ecj-14022	157	13	analyzing	analyze	VERB
ecj-14022	157	14	a	a	DET
ecj-14022	157	15	total	total	NOUN
ecj-14022	157	16	of	of	ADP
ecj-14022	157	17	88,069	88,069	NUM
ecj-14022	157	18	complaints	complaint	NOUN
ecj-14022	157	19	and	and	CCONJ
ecj-14022	157	20	creating	create	VERB
ecj-14022	157	21	a	a	DET
ecj-14022	157	22	taxonomy	taxonomy	NOUN
ecj-14022	157	23	.	.	PUNCT
ecj-14022	158	1	they	they	PRON
ecj-14022	158	2	found	find	VERB
ecj-14022	158	3	that	that	SCONJ
ecj-14022	158	4	35.1	35.1	NUM
ecj-14022	158	5	%	%	NOUN
ecj-14022	158	6	of	of	ADP
ecj-14022	158	7	the	the	DET
ecj-14022	158	8	complaints	complaint	NOUN
ecj-14022	158	9	were	be	AUX
ecj-14022	158	10	related	relate	VERB
ecj-14022	158	11	to	to	ADP
ecj-14022	158	12	management	management	NOUN
ecj-14022	158	13	,	,	PUNCT
ecj-14022	158	14	33.7	33.7	NUM
ecj-14022	158	15	%	%	NOUN
ecj-14022	158	16	to	to	ADP
ecj-14022	158	17	clinical	clinical	ADJ
ecj-14022	158	18	issues	issue	NOUN
ecj-14022	158	19	and	and	CCONJ
ecj-14022	158	20	29.1	29.1	NUM
ecj-14022	158	21	%	%	NOUN
ecj-14022	158	22	to	to	ADP
ecj-14022	158	23	relationships.14	relationships.14	PROPN
ecj-14022	158	24	harrison	harrison	PROPN
ecj-14022	158	25	et	et	PROPN
ecj-14022	158	26	al	al	PROPN
ecj-14022	158	27	.	.	PROPN
ecj-14022	158	28	examined	examine	VERB
ecj-14022	158	29	138	138	NUM
ecj-14022	158	30	complaints	complaint	NOUN
ecj-14022	158	31	submitted	submit	VERB
ecj-14022	158	32	to	to	ADP
ecj-14022	158	33	the	the	DET
ecj-14022	158	34	australian	australian	ADJ
ecj-14022	158	35	health	health	NOUN
ecj-14022	158	36	services	services	PROPN
ecj-14022	158	37	complaint	complaint	PROPN
ecj-14022	158	38	commission	commission	PROPN
ecj-14022	158	39	over	over	ADP
ecj-14022	158	40	a	a	DET
ecj-14022	158	41	fiveyear	fiveyear	NOUN
ecj-14022	158	42	period	period	NOUN
ecj-14022	158	43	and	and	CCONJ
ecj-14022	158	44	identified	identify	VERB
ecj-14022	158	45	a	a	DET
ecj-14022	158	46	total	total	NOUN
ecj-14022	158	47	of	of	ADP
ecj-14022	158	48	223	223	NUM
ecj-14022	158	49	complaint	complaint	NOUN
ecj-14022	158	50	issues	issue	NOUN
ecj-14022	158	51	.	.	PUNCT
ecj-14022	159	1	in	in	ADP
ecj-14022	159	2	their	their	PRON
ecj-14022	159	3	three	three	NUM
ecj-14022	159	4	-	-	PUNCT
ecj-14022	159	5	tiered	tiere	VERB
ecj-14022	159	6	taxonomy	taxonomy	NOUN
ecj-14022	159	7	,	,	PUNCT
ecj-14022	159	8	they	they	PRON
ecj-14022	159	9	found	find	VERB
ecj-14022	159	10	that	that	SCONJ
ecj-14022	159	11	68	68	NUM
ecj-14022	159	12	%	%	NOUN
ecj-14022	159	13	of	of	ADP
ecj-14022	159	14	the	the	DET
ecj-14022	159	15	complaints	complaint	NOUN
ecj-14022	159	16	were	be	AUX
ecj-14022	159	17	clinical	clinical	ADJ
ecj-14022	159	18	,	,	PUNCT
ecj-14022	159	19	19	19	NUM
ecj-14022	159	20	%	%	NOUN
ecj-14022	159	21	were	be	AUX
ecj-14022	159	22	management	management	NOUN
ecj-14022	159	23	-	-	PUNCT
ecj-14022	159	24	related	relate	VERB
ecj-14022	159	25	,	,	PUNCT
ecj-14022	159	26	and	and	CCONJ
ecj-14022	159	27	13	13	NUM
ecj-14022	159	28	%	%	NOUN
ecj-14022	159	29	were	be	AUX
ecj-14022	159	30	about	about	ADP
ecj-14022	159	31	relationships	relationship	NOUN
ecj-14022	159	32	.	.	PUNCT
ecj-14022	160	1	in	in	ADP
ecj-14022	160	2	subcategories	subcategorie	NOUN
ecj-14022	160	3	,	,	PUNCT
ecj-14022	160	4	they	they	PRON
ecj-14022	160	5	identified	identify	VERB
ecj-14022	160	6	quality	quality	NOUN
ecj-14022	160	7	,	,	PUNCT
ecj-14022	160	8	safety	safety	NOUN
ecj-14022	160	9	,	,	PUNCT
ecj-14022	160	10	delays	delay	NOUN
ecj-14022	160	11	,	,	PUNCT
ecj-14022	160	12	skills	skill	NOUN
ecj-14022	160	13	and	and	CCONJ
ecj-14022	160	14	behaviors	behavior	NOUN
ecj-14022	160	15	,	,	PUNCT
ecj-14022	160	16	treatment	treatment	NOUN
ecj-14022	160	17	,	,	PUNCT
ecj-14022	160	18	examination	examination	NOUN
ecj-14022	160	19	,	,	PUNCT
ecj-14022	160	20	and	and	CCONJ
ecj-14022	160	21	diagnostic	diagnostic	ADJ
ecj-14022	160	22	errors	error	NOUN
ecj-14022	160	23	as	as	SCONJ
ecj-14022	160	24	the	the	DET
ecj-14022	160	25	most	most	ADV
ecj-14022	160	26	frequent	frequent	ADJ
ecj-14022	160	27	causes	cause	NOUN
ecj-14022	160	28	of	of	ADP
ecj-14022	160	29	complaints.15	complaints.15	NOUN
ecj-14022	160	30	in	in	ADP
ecj-14022	160	31	our	our	PRON
ecj-14022	160	32	study	study	NOUN
ecj-14022	160	33	,	,	PUNCT
ecj-14022	160	34	management	management	NOUN
ecj-14022	160	35	-	-	PUNCT
ecj-14022	160	36	related	relate	VERB
ecj-14022	160	37	issues	issue	NOUN
ecj-14022	160	38	were	be	AUX
ecj-14022	160	39	most	most	ADV
ecj-14022	160	40	prominent	prominent	ADJ
ecj-14022	160	41	,	,	PUNCT
ecj-14022	160	42	followed	follow	VERB
ecj-14022	160	43	by	by	ADP
ecj-14022	160	44	relational	relational	ADJ
ecj-14022	160	45	and	and	CCONJ
ecj-14022	160	46	clinical	clinical	ADJ
ecj-14022	160	47	concerns	concern	NOUN
ecj-14022	160	48	.	.	PUNCT
ecj-14022	161	1	these	these	DET
ecj-14022	161	2	findings	finding	NOUN
ecj-14022	161	3	are	be	AUX
ecj-14022	161	4	partially	partially	ADV
ecj-14022	161	5	aligned	align	VERB
ecj-14022	161	6	with	with	ADP
ecj-14022	161	7	previous	previous	ADJ
ecj-14022	161	8	literature	literature	NOUN
ecj-14022	161	9	,	,	PUNCT
ecj-14022	161	10	particularly	particularly	ADV
ecj-14022	161	11	reinforcing	reinforce	VERB
ecj-14022	161	12	the	the	DET
ecj-14022	161	13	dominant	dominant	ADJ
ecj-14022	161	14	role	role	NOUN
ecj-14022	161	15	of	of	ADP
ecj-14022	161	16	management	management	NOUN
ecj-14022	161	17	-	-	PUNCT
ecj-14022	161	18	related	relate	VERB
ecj-14022	161	19	issues	issue	NOUN
ecj-14022	161	20	in	in	ADP
ecj-14022	161	21	ed	ed	PROPN
ecj-14022	161	22	complaints	complaint	NOUN
ecj-14022	161	23	.	.	PUNCT
ecj-14022	162	1	notably	notably	ADV
ecj-14022	162	2	,	,	PUNCT
ecj-14022	162	3	satisfaction	satisfaction	NOUN
ecj-14022	162	4	-	-	PUNCT
ecj-14022	162	5	related	relate	VERB
ecj-14022	162	6	applications	application	NOUN
ecj-14022	162	7	were	be	AUX
ecj-14022	162	8	minimal	minimal	ADJ
ecj-14022	162	9	(	(	PUNCT
ecj-14022	162	10	0.5	0.5	NUM
ecj-14022	162	11	%	%	NOUN
ecj-14022	162	12	)	)	PUNCT
ecj-14022	162	13	,	,	PUNCT
ecj-14022	162	14	while	while	SCONJ
ecj-14022	162	15	irrational	irrational	ADJ
ecj-14022	162	16	submissions	submission	NOUN
ecj-14022	162	17	comprised	comprise	VERB
ecj-14022	162	18	2	2	NUM
ecj-14022	162	19	%	%	NOUN
ecj-14022	162	20	.	.	PUNCT
ecj-14022	163	1	the	the	DET
ecj-14022	163	2	four	four	NUM
ecj-14022	163	3	-	-	PUNCT
ecj-14022	163	4	tier	tier	NOUN
ecj-14022	163	5	taxonomy	taxonomy	NOUN
ecj-14022	163	6	provided	provide	VERB
ecj-14022	163	7	a	a	DET
ecj-14022	163	8	comprehensive	comprehensive	ADJ
ecj-14022	163	9	framework	framework	NOUN
ecj-14022	163	10	for	for	ADP
ecj-14022	163	11	categorizing	categorize	VERB
ecj-14022	163	12	complaints	complaint	NOUN
ecj-14022	163	13	into	into	ADP
ecj-14022	163	14	26	26	NUM
ecj-14022	163	15	management	management	NOUN
ecj-14022	163	16	,	,	PUNCT
ecj-14022	163	17	25	25	NUM
ecj-14022	163	18	clinical	clinical	ADJ
ecj-14022	163	19	,	,	PUNCT
ecj-14022	163	20	and	and	CCONJ
ecj-14022	163	21	19	19	NUM
ecj-14022	163	22	relational	relational	ADJ
ecj-14022	163	23	subcategories	subcategorie	NOUN
ecj-14022	163	24	,	,	PUNCT
ecj-14022	163	25	capturing	capture	VERB
ecj-14022	163	26	the	the	DET
ecj-14022	163	27	full	full	ADJ
ecj-14022	163	28	breadth	breadth	NOUN
ecj-14022	163	29	of	of	ADP
ecj-14022	163	30	issues	issue	NOUN
ecj-14022	163	31	raised	raise	VERB
ecj-14022	163	32	.	.	PUNCT
ecj-14022	164	1	management	management	NOUN
ecj-14022	164	2	complaints	complaint	NOUN
ecj-14022	164	3	primarily	primarily	ADV
ecj-14022	164	4	reflected	reflect	VERB
ecj-14022	164	5	systemic	systemic	ADJ
ecj-14022	164	6	and	and	CCONJ
ecj-14022	164	7	procedural	procedural	ADJ
ecj-14022	164	8	shortcomings	shortcoming	NOUN
ecj-14022	164	9	;	;	PUNCT
ecj-14022	164	10	clinical	clinical	ADJ
ecj-14022	164	11	issues	issue	NOUN
ecj-14022	164	12	centered	center	VERB
ecj-14022	164	13	on	on	ADP
ecj-14022	164	14	care	care	NOUN
ecj-14022	164	15	quality	quality	NOUN
ecj-14022	164	16	and	and	CCONJ
ecj-14022	164	17	safety	safety	NOUN
ecj-14022	164	18	;	;	PUNCT
ecj-14022	164	19	and	and	CCONJ
ecj-14022	164	20	relational	relational	ADJ
ecj-14022	164	21	concerns	concern	NOUN
ecj-14022	164	22	highlighted	highlight	VERB
ecj-14022	164	23	deficiencies	deficiency	NOUN
ecj-14022	164	24	in	in	ADP
ecj-14022	164	25	communication	communication	NOUN
ecj-14022	164	26	,	,	PUNCT
ecj-14022	164	27	respect	respect	NOUN
ecj-14022	164	28	,	,	PUNCT
ecj-14022	164	29	and	and	CCONJ
ecj-14022	164	30	patient	patient	ADJ
ecj-14022	164	31	rights	right	NOUN
ecj-14022	164	32	.	.	PUNCT
ecj-14022	165	1	complaints	complaint	NOUN
ecj-14022	165	2	were	be	AUX
ecj-14022	165	3	concentrated	concentrate	VERB
ecj-14022	165	4	on	on	ADP
ecj-14022	165	5	issues	issue	NOUN
ecj-14022	165	6	such	such	ADJ
ecj-14022	165	7	as	as	ADP
ecj-14022	165	8	healthcare	healthcare	PROPN
ecj-14022	165	9	personnel	personnel	NOUN
ecj-14022	165	10	’s	’s	PART
ecj-14022	165	11	communication	communication	NOUN
ecj-14022	165	12	deficiencies	deficiency	NOUN
ecj-14022	165	13	,	,	PUNCT
ecj-14022	165	14	lack	lack	NOUN
ecj-14022	165	15	of	of	ADP
ecj-14022	165	16	interest	interest	NOUN
ecj-14022	165	17	,	,	PUNCT
ecj-14022	165	18	rude	rude	ADJ
ecj-14022	165	19	behavior	behavior	NOUN
ecj-14022	165	20	,	,	PUNCT
ecj-14022	165	21	indifferent	indifferent	ADJ
ecj-14022	165	22	attitude	attitude	NOUN
ecj-14022	165	23	,	,	PUNCT
ecj-14022	165	24	and	and	CCONJ
ecj-14022	165	25	the	the	DET
ecj-14022	165	26	resulting	result	VERB
ecj-14022	165	27	conflicting	conflict	VERB
ecj-14022	165	28	information	information	NOUN
ecj-14022	165	29	.	.	PUNCT
ecj-14022	166	1	in	in	ADP
ecj-14022	166	2	the	the	DET
ecj-14022	166	3	literature	literature	NOUN
ecj-14022	166	4	,	,	PUNCT
ecj-14022	166	5	patients	patient	NOUN
ecj-14022	166	6	’	'	PUNCT
ecj-14022	166	7	reasons	reason	NOUN
ecj-14022	166	8	for	for	ADP
ecj-14022	166	9	complaints	complaint	NOUN
ecj-14022	166	10	often	often	ADV
ecj-14022	166	11	prominently	prominently	ADV
ecj-14022	166	12	include	include	VERB
ecj-14022	166	13	staff	staff	NOUN
ecj-14022	166	14	’s	’s	PART
ecj-14022	166	15	poor	poor	ADJ
ecj-14022	166	16	attitude	attitude	NOUN
ecj-14022	166	17	,	,	PUNCT
ecj-14022	166	18	lack	lack	NOUN
ecj-14022	166	19	of	of	ADP
ecj-14022	166	20	interest	interest	NOUN
ecj-14022	166	21	,	,	PUNCT
ecj-14022	166	22	and	and	CCONJ
ecj-14022	166	23	behaviors.7,13,16	behaviors.7,13,16	PROPN
ecj-14022	166	24	kırgın	kırgın	PROPN
ecj-14022	166	25	toprak	toprak	NOUN
ecj-14022	166	26	et	et	PROPN
ecj-14022	166	27	al	al	PROPN
ecj-14022	166	28	.	.	PROPN
ecj-14022	166	29	found	find	VERB
ecj-14022	166	30	that	that	SCONJ
ecj-14022	166	31	26.6	26.6	NUM
ecj-14022	166	32	%	%	NOUN
ecj-14022	166	33	of	of	ADP
ecj-14022	166	34	patient	patient	ADJ
ecj-14022	166	35	article	article	NOUN
ecj-14022	166	36	table	table	NOUN
ecj-14022	166	37	2	2	NUM
ecj-14022	166	38	.	.	PUNCT
ecj-14022	166	39	distribution	distribution	NOUN
ecj-14022	166	40	of	of	ADP
ecj-14022	166	41	applications	application	NOUN
ecj-14022	166	42	according	accord	VERB
ecj-14022	166	43	to	to	ADP
ecj-14022	166	44	the	the	DET
ecj-14022	166	45	reason	reason	NOUN
ecj-14022	166	46	and	and	CCONJ
ecj-14022	166	47	type	type	NOUN
ecj-14022	166	48	taxonomy	taxonomy	NOUN
ecj-14022	166	49	.	.	PUNCT
ecj-14022	167	1	n	n	NUM
ecj-14022	167	2	%	%	NOUN
ecj-14022	167	3	distribution	distribution	NOUN
ecj-14022	167	4	of	of	ADP
ecj-14022	167	5	applications	application	NOUN
ecj-14022	167	6	relationships	relationship	NOUN
ecj-14022	167	7	-	-	PUNCT
ecj-14022	167	8	communication	communication	NOUN
ecj-14022	167	9	-	-	PUNCT
ecj-14022	167	10	information	information	NOUN
ecj-14022	167	11	issues	issue	NOUN
ecj-14022	167	12	469	469	NUM
ecj-14022	167	13	27.0	27.0	NUM
ecj-14022	167	14	according	accord	VERB
ecj-14022	167	15	to	to	ADP
ecj-14022	167	16	the	the	DET
ecj-14022	167	17	reason	reason	NOUN
ecj-14022	167	18	and	and	CCONJ
ecj-14022	167	19	type	type	NOUN
ecj-14022	167	20	taxonomy	taxonomy	NOUN
ecj-14022	167	21	prolonged	prolong	VERB
ecj-14022	167	22	waiting	waiting	NOUN
ecj-14022	167	23	times	time	NOUN
ecj-14022	167	24	158	158	NUM
ecj-14022	167	25	9.1	9.1	NUM
ecj-14022	167	26	fee	fee	NOUN
ecj-14022	167	27	payment	payment	NOUN
ecj-14022	167	28	request	request	NOUN
ecj-14022	167	29	120	120	NUM
ecj-14022	167	30	6.9	6.9	NUM
ecj-14022	167	31	crowding	crowd	VERB
ecj-14022	167	32	and	and	CCONJ
ecj-14022	167	33	delays	delay	NOUN
ecj-14022	167	34	108	108	NUM
ecj-14022	167	35	6.2	6.2	NUM
ecj-14022	167	36	insufficient	insufficient	ADJ
ecj-14022	167	37	equipment	equipment	NOUN
ecj-14022	167	38	-	-	PUNCT
ecj-14022	167	39	electronic	electronic	ADJ
ecj-14022	167	40	health	health	NOUN
ecj-14022	167	41	record	record	NOUN
ecj-14022	167	42	system	system	NOUN
ecj-14022	167	43	issues	issue	VERB
ecj-14022	167	44	107	107	NUM
ecj-14022	167	45	6.2	6.2	NUM
ecj-14022	167	46	insufficient	insufficient	ADJ
ecj-14022	167	47	treatment	treatment	NOUN
ecj-14022	167	48	and	and	CCONJ
ecj-14022	167	49	follow	follow	VERB
ecj-14022	167	50	-	-	PUNCT
ecj-14022	167	51	up	up	NOUN
ecj-14022	167	52	104	104	NUM
ecj-14022	167	53	6.0	6.0	NUM
ecj-14022	167	54	insufficient	insufficient	ADJ
ecj-14022	167	55	staffing	staffing	NOUN
ecj-14022	167	56	83	83	NUM
ecj-14022	167	57	4.8	4.8	NUM
ecj-14022	167	58	referral	referral	ADJ
ecj-14022	167	59	issues	issue	NOUN
ecj-14022	167	60	78	78	NUM
ecj-14022	167	61	4.5	4.5	NUM
ecj-14022	167	62	insufficient	insufficient	ADJ
ecj-14022	167	63	examination	examination	NOUN
ecj-14022	167	64	and	and	CCONJ
ecj-14022	167	65	tests	test	NOUN
ecj-14022	167	66	/	/	SYM
ecj-14022	167	67	screening	screen	VERB
ecj-14022	167	68	76	76	NUM
ecj-14022	167	69	4.4	4.4	NUM
ecj-14022	167	70	insufficient	insufficient	ADJ
ecj-14022	167	71	icu	icu	PROPN
ecj-14022	167	72	bed	bed	NOUN
ecj-14022	167	73	70	70	NUM
ecj-14022	167	74	4.0	4.0	NUM
ecj-14022	167	75	service	service	NOUN
ecj-14022	167	76	inadequacy	inadequacy	NOUN
ecj-14022	167	77	63	63	NUM
ecj-14022	167	78	3.6	3.6	NUM
ecj-14022	167	79	hygiene	hygiene	NOUN
ecj-14022	167	80	issues	issue	NOUN
ecj-14022	167	81	47	47	NUM
ecj-14022	167	82	2.7	2.7	NUM
ecj-14022	167	83	non	non	ADJ
ecj-14022	167	84	-	-	ADJ
ecj-14022	167	85	urgent	urgent	ADJ
ecj-14022	167	86	unreasonable	unreasonable	ADJ
ecj-14022	167	87	requests	request	NOUN
ecj-14022	167	88	and	and	CCONJ
ecj-14022	167	89	complaints	complaint	NOUN
ecj-14022	167	90	35	35	NUM
ecj-14022	167	91	2.0	2.0	NUM
ecj-14022	167	92	misand	misand	PROPN
ecj-14022	167	93	incomplete	incomplete	ADJ
ecj-14022	167	94	diagnoses	diagnose	VERB
ecj-14022	167	95	33	33	NUM
ecj-14022	167	96	1.9	1.9	NUM
ecj-14022	167	97	physician	physician	NOUN
ecj-14022	167	98	stamp	stamp	NOUN
ecj-14022	167	99	misuse	misuse	NOUN
ecj-14022	167	100	30	30	NUM
ecj-14022	167	101	1.7	1.7	NUM
ecj-14022	167	102	insufficient	insufficient	ADJ
ecj-14022	167	103	physical	physical	ADJ
ecj-14022	167	104	environment	environment	NOUN
ecj-14022	167	105	24	24	NUM
ecj-14022	167	106	1.4	1.4	NUM
ecj-14022	167	107	carelessness	carelessness	NOUN
ecj-14022	167	108	23	23	NUM
ecj-14022	167	109	1.3	1.3	NUM
ecj-14022	167	110	insufficient	insufficient	ADJ
ecj-14022	167	111	ward	ward	NOUN
ecj-14022	167	112	bed	bed	NOUN
ecj-14022	167	113	23	23	NUM
ecj-14022	167	114	1.3	1.3	NUM
ecj-14022	167	115	clinical	clinical	ADJ
ecj-14022	167	116	complications	complication	NOUN
ecj-14022	167	117	16	16	NUM
ecj-14022	167	118	0.9	0.9	NUM
ecj-14022	167	119	child	child	NOUN
ecj-14022	167	120	emergency	emergency	NOUN
ecj-14022	167	121	department	department	NOUN
ecj-14022	167	122	need	need	VERB
ecj-14022	167	123	15	15	NUM
ecj-14022	167	124	0.9	0.9	NUM
ecj-14022	167	125	unqualified	unqualified	ADJ
ecj-14022	167	126	staff	staff	NOUN
ecj-14022	167	127	14	14	NUM
ecj-14022	167	128	0.8	0.8	NUM
ecj-14022	167	129	patient	patient	ADJ
ecj-14022	167	130	death	death	NOUN
ecj-14022	167	131	11	11	NUM
ecj-14022	167	132	0.6	0.6	NUM
ecj-14022	167	133	patient	patient	NOUN
ecj-14022	167	134	satisfaction	satisfaction	NOUN
ecj-14022	167	135	9	9	NUM
ecj-14022	167	136	0.5	0.5	NUM
ecj-14022	167	137	vaccination	vaccination	NOUN
ecj-14022	167	138	/	/	SYM
ecj-14022	167	139	injection	injection	NOUN
ecj-14022	167	140	issues	issue	NOUN
ecj-14022	167	141	6	6	NUM
ecj-14022	167	142	0.3	0.3	NUM
ecj-14022	167	143	registration	registration	NOUN
ecj-14022	167	144	and	and	CCONJ
ecj-14022	167	145	acceptance	acceptance	NOUN
ecj-14022	167	146	issues	issue	NOUN
ecj-14022	167	147	6	6	NUM
ecj-14022	167	148	0.3	0.3	NUM
ecj-14022	167	149	breach	breach	NOUN
ecj-14022	167	150	of	of	ADP
ecj-14022	167	151	patient	patient	NOUN
ecj-14022	167	152	privacy	privacy	NOUN
ecj-14022	167	153	5	5	NUM
ecj-14022	167	154	0.3	0.3	NUM
ecj-14022	167	155	misuse	misuse	NOUN
ecj-14022	167	156	/	/	SYM
ecj-14022	167	157	abuse	abuse	NOUN
ecj-14022	167	158	2	2	NUM
ecj-14022	167	159	0.1	0.1	NUM
ecj-14022	167	160	total	total	ADJ
ecj-14022	167	161	1735	1735	NUM
ecj-14022	167	162	100.0	100.0	NUM
ecj-14022	167	163	[	[	X
ecj-14022	167	164	emergency	emergency	NOUN
ecj-14022	167	165	care	care	NOUN
ecj-14022	167	166	journal	journal	NOUN
ecj-14022	167	167	2025	2025	NUM
ecj-14022	167	168	;	;	PUNCT
ecj-14022	167	169	21:14022	21:14022	X
ecj-14022	167	170	]	]	X
ecj-14022	168	1	[	[	X
ecj-14022	168	2	page	page	NOUN
ecj-14022	168	3	91	91	NUM
ecj-14022	168	4	]	]	PUNCT
ecj-14022	168	5	complaints	complaint	NOUN
ecj-14022	168	6	were	be	AUX
ecj-14022	168	7	due	due	ADJ
ecj-14022	168	8	to	to	ADP
ecj-14022	168	9	a	a	DET
ecj-14022	168	10	lack	lack	NOUN
ecj-14022	168	11	of	of	ADP
ecj-14022	168	12	respect.17	respect.17	PROPN
ecj-14022	168	13	uludağ	uludağ	PROPN
ecj-14022	168	14	analyzed	analyze	VERB
ecj-14022	168	15	the	the	DET
ecj-14022	168	16	content	content	NOUN
ecj-14022	168	17	of	of	ADP
ecj-14022	168	18	applications	application	NOUN
ecj-14022	168	19	and	and	CCONJ
ecj-14022	168	20	found	find	VERB
ecj-14022	168	21	that	that	SCONJ
ecj-14022	168	22	47	47	NUM
ecj-14022	168	23	%	%	NOUN
ecj-14022	168	24	were	be	AUX
ecj-14022	168	25	due	due	ADJ
ecj-14022	168	26	to	to	PART
ecj-14022	168	27	lack	lack	NOUN
ecj-14022	168	28	of	of	ADP
ecj-14022	168	29	information	information	NOUN
ecj-14022	168	30	,	,	PUNCT
ecj-14022	168	31	0.5	0.5	NUM
ecj-14022	168	32	%	%	NOUN
ecj-14022	168	33	due	due	ADP
ecj-14022	168	34	to	to	ADP
ecj-14022	168	35	privacy	privacy	NOUN
ecj-14022	168	36	violations	violation	NOUN
ecj-14022	168	37	,	,	PUNCT
ecj-14022	168	38	0.3	0.3	NUM
ecj-14022	168	39	%	%	NOUN
ecj-14022	168	40	due	due	ADP
ecj-14022	168	41	to	to	ADP
ecj-14022	168	42	lack	lack	NOUN
ecj-14022	168	43	of	of	ADP
ecj-14022	168	44	informed	informed	ADJ
ecj-14022	168	45	consent	consent	NOUN
ecj-14022	168	46	,	,	PUNCT
ecj-14022	168	47	33.8	33.8	NUM
ecj-14022	168	48	%	%	NOUN
ecj-14022	168	49	due	due	ADP
ecj-14022	168	50	to	to	ADP
ecj-14022	168	51	lack	lack	NOUN
ecj-14022	168	52	of	of	ADP
ecj-14022	168	53	respect	respect	NOUN
ecj-14022	168	54	and	and	CCONJ
ecj-14022	168	55	comfort	comfort	NOUN
ecj-14022	168	56	,	,	PUNCT
ecj-14022	168	57	and	and	CCONJ
ecj-14022	168	58	0.2	0.2	NUM
ecj-14022	168	59	%	%	NOUN
ecj-14022	168	60	due	due	ADP
ecj-14022	168	61	to	to	ADP
ecj-14022	168	62	an	an	DET
ecj-14022	168	63	inability	inability	NOUN
ecj-14022	168	64	to	to	PART
ecj-14022	168	65	have	have	VERB
ecj-14022	168	66	visitors.18	visitors.18	PROPN
ecj-14022	168	67	şantaş	şantaş	NOUN
ecj-14022	168	68	et	et	PROPN
ecj-14022	168	69	al	al	PROPN
ecj-14022	168	70	.	.	PROPN
ecj-14022	168	71	similarly	similarly	ADV
ecj-14022	168	72	noted	note	VERB
ecj-14022	168	73	that	that	SCONJ
ecj-14022	168	74	lack	lack	NOUN
ecj-14022	168	75	of	of	ADP
ecj-14022	168	76	interest	interest	NOUN
ecj-14022	168	77	and	and	CCONJ
ecj-14022	168	78	courtesy	courtesy	NOUN
ecj-14022	168	79	accounted	account	VERB
ecj-14022	168	80	for	for	ADP
ecj-14022	168	81	a	a	DET
ecj-14022	168	82	substantial	substantial	ADJ
ecj-14022	168	83	portion	portion	NOUN
ecj-14022	168	84	of	of	ADP
ecj-14022	168	85	complaints	complaint	NOUN
ecj-14022	168	86	in	in	ADP
ecj-14022	168	87	both	both	CCONJ
ecj-14022	168	88	private	private	ADJ
ecj-14022	168	89	(	(	PUNCT
ecj-14022	168	90	32.6	32.6	NUM
ecj-14022	168	91	%	%	NOUN
ecj-14022	168	92	)	)	PUNCT
ecj-14022	168	93	and	and	CCONJ
ecj-14022	168	94	public	public	ADJ
ecj-14022	168	95	(	(	PUNCT
ecj-14022	168	96	42.3	42.3	NUM
ecj-14022	168	97	%	%	NOUN
ecj-14022	168	98	)	)	PUNCT
ecj-14022	168	99	hospitals.19	hospitals.19	NOUN
ecj-14022	168	100	in	in	ADP
ecj-14022	168	101	this	this	DET
ecj-14022	168	102	study	study	NOUN
ecj-14022	168	103	,	,	PUNCT
ecj-14022	168	104	issues	issue	NOUN
ecj-14022	168	105	related	relate	VERB
ecj-14022	168	106	to	to	ADP
ecj-14022	168	107	communication	communication	NOUN
ecj-14022	168	108	,	,	PUNCT
ecj-14022	168	109	empathy	empathy	NOUN
ecj-14022	168	110	,	,	PUNCT
ecj-14022	168	111	and	and	CCONJ
ecj-14022	168	112	interpersonal	interpersonal	ADJ
ecj-14022	168	113	conduct	conduct	NOUN
ecj-14022	168	114	constituted	constitute	VERB
ecj-14022	168	115	27	27	NUM
ecj-14022	168	116	%	%	NOUN
ecj-14022	168	117	of	of	ADP
ecj-14022	168	118	all	all	DET
ecj-14022	168	119	complaints	complaint	NOUN
ecj-14022	168	120	.	.	PUNCT
ecj-14022	169	1	this	this	DET
ecj-14022	169	2	finding	finding	NOUN
ecj-14022	169	3	is	be	AUX
ecj-14022	169	4	consistent	consistent	ADJ
ecj-14022	169	5	with	with	ADP
ecj-14022	169	6	previous	previous	ADJ
ecj-14022	169	7	reports	report	NOUN
ecj-14022	169	8	in	in	ADP
ecj-14022	169	9	the	the	DET
ecj-14022	169	10	literature	literature	NOUN
ecj-14022	169	11	and	and	CCONJ
ecj-14022	169	12	points	point	VERB
ecj-14022	169	13	to	to	ADP
ecj-14022	169	14	a	a	DET
ecj-14022	169	15	persistent	persistent	ADJ
ecj-14022	169	16	gap	gap	NOUN
ecj-14022	169	17	in	in	ADP
ecj-14022	169	18	patient	patient	NOUN
ecj-14022	169	19	-	-	PUNCT
ecj-14022	169	20	provider	provider	NOUN
ecj-14022	169	21	interaction	interaction	NOUN
ecj-14022	169	22	.	.	PUNCT
ecj-14022	170	1	while	while	SCONJ
ecj-14022	170	2	staff	staff	NOUN
ecj-14022	170	3	behavior	behavior	NOUN
ecj-14022	170	4	was	be	AUX
ecj-14022	170	5	a	a	DET
ecj-14022	170	6	significant	significant	ADJ
ecj-14022	170	7	factor	factor	NOUN
ecj-14022	170	8	,	,	PUNCT
ecj-14022	170	9	broader	broad	ADJ
ecj-14022	170	10	systemic	systemic	ADJ
ecj-14022	170	11	issues	issue	NOUN
ecj-14022	170	12	—	—	PUNCT
ecj-14022	170	13	such	such	ADJ
ecj-14022	170	14	as	as	ADP
ecj-14022	170	15	ed	ed	PROPN
ecj-14022	170	16	overcrowding	overcrowding	NOUN
ecj-14022	170	17	,	,	PUNCT
ecj-14022	170	18	staff	staff	NOUN
ecj-14022	170	19	shortages	shortage	NOUN
ecj-14022	170	20	,	,	PUNCT
ecj-14022	170	21	and	and	CCONJ
ecj-14022	170	22	low	low	ADJ
ecj-14022	170	23	health	health	NOUN
ecj-14022	170	24	literacy	literacy	NOUN
ecj-14022	170	25	—	—	PUNCT
ecj-14022	170	26	also	also	ADV
ecj-14022	170	27	contributed	contribute	VERB
ecj-14022	170	28	to	to	ADP
ecj-14022	170	29	communication	communication	NOUN
ecj-14022	170	30	failures	failure	NOUN
ecj-14022	170	31	.	.	PUNCT
ecj-14022	171	1	additionally	additionally	ADV
ecj-14022	171	2	,	,	PUNCT
ecj-14022	171	3	misaligned	misaligned	ADJ
ecj-14022	171	4	patient	patient	ADJ
ecj-14022	171	5	expectations	expectation	NOUN
ecj-14022	171	6	and	and	CCONJ
ecj-14022	171	7	inadequate	inadequate	ADJ
ecj-14022	171	8	institutional	institutional	ADJ
ecj-14022	171	9	communication	communication	NOUN
ecj-14022	171	10	further	far	ADV
ecj-14022	171	11	exacerbated	exacerbate	VERB
ecj-14022	171	12	this	this	DET
ecj-14022	171	13	breakdown	breakdown	NOUN
ecj-14022	171	14	.	.	PUNCT
ecj-14022	172	1	the	the	DET
ecj-14022	172	2	findings	finding	NOUN
ecj-14022	172	3	underscore	underscore	VERB
ecj-14022	172	4	a	a	DET
ecj-14022	172	5	persistent	persistent	ADJ
ecj-14022	172	6	gap	gap	NOUN
ecj-14022	172	7	in	in	ADP
ecj-14022	172	8	patient	patient	NOUN
ecj-14022	172	9	-	-	PUNCT
ecj-14022	172	10	provider	provider	NOUN
ecj-14022	172	11	interaction	interaction	NOUN
ecj-14022	172	12	and	and	CCONJ
ecj-14022	172	13	highlight	highlight	VERB
ecj-14022	172	14	relationship	relationship	NOUN
ecj-14022	172	15	-	-	PUNCT
ecj-14022	172	16	centered	center	VERB
ecj-14022	172	17	communication	communication	NOUN
ecj-14022	172	18	as	as	ADP
ecj-14022	172	19	a	a	DET
ecj-14022	172	20	key	key	ADJ
ecj-14022	172	21	area	area	NOUN
ecj-14022	172	22	for	for	ADP
ecj-14022	172	23	targeted	target	VERB
ecj-14022	172	24	improvement	improvement	NOUN
ecj-14022	172	25	to	to	PART
ecj-14022	172	26	enhance	enhance	VERB
ecj-14022	172	27	patient	patient	ADJ
ecj-14022	172	28	satisfaction	satisfaction	NOUN
ecj-14022	172	29	.	.	PUNCT
ecj-14022	173	1	prolonged	prolonged	ADJ
ecj-14022	173	2	waiting	waiting	NOUN
ecj-14022	173	3	times	time	NOUN
ecj-14022	173	4	,	,	PUNCT
ecj-14022	173	5	ed	ed	NOUN
ecj-14022	173	6	crowding	crowding	NOUN
ecj-14022	173	7	,	,	PUNCT
ecj-14022	173	8	equipment	equipment	NOUN
ecj-14022	173	9	and	and	CCONJ
ecj-14022	173	10	material	material	NOUN
ecj-14022	173	11	shortages	shortage	NOUN
ecj-14022	173	12	,	,	PUNCT
ecj-14022	173	13	and	and	CCONJ
ecj-14022	173	14	inadequacies	inadequacy	NOUN
ecj-14022	173	15	in	in	ADP
ecj-14022	173	16	examination	examination	NOUN
ecj-14022	173	17	,	,	PUNCT
ecj-14022	173	18	diagnosis	diagnosis	NOUN
ecj-14022	173	19	,	,	PUNCT
ecj-14022	173	20	followup	followup	NOUN
ecj-14022	173	21	,	,	PUNCT
ecj-14022	173	22	and	and	CCONJ
ecj-14022	173	23	treatment	treatment	NOUN
ecj-14022	173	24	are	be	AUX
ecj-14022	173	25	prominent	prominent	ADJ
ecj-14022	173	26	issues	issue	NOUN
ecj-14022	173	27	.	.	PUNCT
ecj-14022	174	1	zengin	zengin	AUX
ecj-14022	174	2	et	et	PROPN
ecj-14022	174	3	al	al	PROPN
ecj-14022	174	4	.	.	PROPN
ecj-14022	174	5	identified	identify	VERB
ecj-14022	174	6	prolonged	prolonged	ADJ
ecj-14022	174	7	waiting	waiting	NOUN
ecj-14022	174	8	times	time	NOUN
ecj-14022	174	9	in	in	ADP
ecj-14022	174	10	eds	ed	NOUN
ecj-14022	174	11	as	as	ADP
ecj-14022	174	12	13	13	NUM
ecj-14022	174	13	%	%	NOUN
ecj-14022	174	14	of	of	ADP
ecj-14022	174	15	complaints	complaint	NOUN
ecj-14022	174	16	,	,	PUNCT
ecj-14022	174	17	treatment	treatment	NOUN
ecj-14022	174	18	inadequacy	inadequacy	NOUN
ecj-14022	174	19	as	as	ADP
ecj-14022	174	20	16.7	16.7	NUM
ecj-14022	174	21	%	%	NOUN
ecj-14022	174	22	,	,	PUNCT
ecj-14022	174	23	misdiagnosis	misdiagnosis	NOUN
ecj-14022	174	24	as	as	ADP
ecj-14022	174	25	7.4	7.4	NUM
ecj-14022	174	26	%	%	NOUN
ecj-14022	174	27	,	,	PUNCT
ecj-14022	174	28	and	and	CCONJ
ecj-14022	174	29	examination	examination	NOUN
ecj-14022	174	30	inadequacy	inadequacy	NOUN
ecj-14022	174	31	as	as	ADP
ecj-14022	174	32	5.6	5.6	NUM
ecj-14022	174	33	%	%	NOUN
ecj-14022	174	34	of	of	ADP
ecj-14022	174	35	clinical	clinical	ADJ
ecj-14022	174	36	complaints.16	complaints.16	PROPN
ecj-14022	174	37	uludağ	uludağ	PROPN
ecj-14022	174	38	found	find	VERB
ecj-14022	174	39	that	that	SCONJ
ecj-14022	174	40	14.2	14.2	NUM
ecj-14022	174	41	%	%	NOUN
ecj-14022	174	42	of	of	ADP
ecj-14022	174	43	complaints	complaint	NOUN
ecj-14022	174	44	were	be	AUX
ecj-14022	174	45	related	relate	VERB
ecj-14022	174	46	to	to	ADP
ecj-14022	174	47	management	management	NOUN
ecj-14022	174	48	issues	issue	NOUN
ecj-14022	174	49	,	,	PUNCT
ecj-14022	174	50	2.9	2.9	NUM
ecj-14022	174	51	%	%	NOUN
ecj-14022	174	52	to	to	ADP
ecj-14022	174	53	information	information	NOUN
ecj-14022	174	54	processing	processing	NOUN
ecj-14022	174	55	problems	problem	NOUN
ecj-14022	174	56	,	,	PUNCT
ecj-14022	174	57	14.7	14.7	NUM
ecj-14022	174	58	%	%	NOUN
ecj-14022	174	59	to	to	PART
ecj-14022	174	60	service	service	NOUN
ecj-14022	174	61	inaccessibility	inaccessibility	NOUN
ecj-14022	174	62	,	,	PUNCT
ecj-14022	174	63	and	and	CCONJ
ecj-14022	174	64	17.9	17.9	NUM
ecj-14022	174	65	%	%	NOUN
ecj-14022	174	66	to	to	ADP
ecj-14022	174	67	medical	medical	ADJ
ecj-14022	174	68	issues.18	issues.18	PROPN
ecj-14022	174	69	yıldırım	yıldırım	PROPN
ecj-14022	174	70	et	et	PROPN
ecj-14022	174	71	al	al	PROPN
ecj-14022	174	72	.	.	PROPN
ecj-14022	174	73	’s	’s	PART
ecj-14022	174	74	local	local	ADJ
ecj-14022	174	75	study	study	NOUN
ecj-14022	174	76	found	find	VERB
ecj-14022	174	77	that	that	SCONJ
ecj-14022	174	78	complaints	complaint	NOUN
ecj-14022	174	79	in	in	ADP
ecj-14022	174	80	public	public	ADJ
ecj-14022	174	81	healthcare	healthcare	NOUN
ecj-14022	174	82	institutions	institution	NOUN
ecj-14022	174	83	were	be	AUX
ecj-14022	174	84	most	most	ADV
ecj-14022	174	85	frequently	frequently	ADV
ecj-14022	174	86	related	relate	VERB
ecj-14022	174	87	to	to	ADP
ecj-14022	174	88	service	service	NOUN
ecj-14022	174	89	delivery	delivery	NOUN
ecj-14022	174	90	and	and	CCONJ
ecj-14022	174	91	administrative	administrative	ADJ
ecj-14022	174	92	processes	process	NOUN
ecj-14022	174	93	,	,	PUNCT
ecj-14022	174	94	while	while	SCONJ
ecj-14022	174	95	in	in	ADP
ecj-14022	174	96	private	private	ADJ
ecj-14022	174	97	healthcare	healthcare	NOUN
ecj-14022	174	98	institutions	institution	NOUN
ecj-14022	174	99	,	,	PUNCT
ecj-14022	174	100	complaints	complaint	NOUN
ecj-14022	174	101	were	be	AUX
ecj-14022	174	102	most	most	ADV
ecj-14022	174	103	often	often	ADV
ecj-14022	174	104	about	about	ADP
ecj-14022	174	105	healthcare	healthcare	NOUN
ecj-14022	174	106	service	service	NOUN
ecj-14022	174	107	charges.20	charges.20	PROPN
ecj-14022	174	108	in	in	ADP
ecj-14022	174	109	this	this	DET
ecj-14022	174	110	study	study	NOUN
ecj-14022	174	111	,	,	PUNCT
ecj-14022	174	112	managementrelated	managementrelate	VERB
ecj-14022	174	113	complaints	complaint	NOUN
ecj-14022	174	114	such	such	ADJ
ecj-14022	174	115	as	as	ADP
ecj-14022	174	116	waiting	wait	VERB
ecj-14022	174	117	times	time	NOUN
ecj-14022	174	118	(	(	PUNCT
ecj-14022	174	119	9.1	9.1	NUM
ecj-14022	174	120	%	%	NOUN
ecj-14022	174	121	)	)	PUNCT
ecj-14022	174	122	,	,	PUNCT
ecj-14022	174	123	overcrowding	overcrowd	VERB
ecj-14022	174	124	(	(	PUNCT
ecj-14022	174	125	6.2	6.2	NUM
ecj-14022	174	126	%	%	NOUN
ecj-14022	174	127	)	)	PUNCT
ecj-14022	174	128	,	,	PUNCT
ecj-14022	174	129	and	and	CCONJ
ecj-14022	174	130	equipment	equipment	NOUN
ecj-14022	174	131	shortages	shortage	NOUN
ecj-14022	174	132	(	(	PUNCT
ecj-14022	174	133	6.2	6.2	NUM
ecj-14022	174	134	%	%	NOUN
ecj-14022	174	135	)	)	PUNCT
ecj-14022	174	136	were	be	AUX
ecj-14022	174	137	more	more	ADV
ecj-14022	174	138	frequent	frequent	ADJ
ecj-14022	174	139	than	than	ADP
ecj-14022	174	140	clinical	clinical	ADJ
ecj-14022	174	141	complaints	complaint	NOUN
ecj-14022	174	142	,	,	PUNCT
ecj-14022	174	143	including	include	VERB
ecj-14022	174	144	inadequate	inadequate	ADJ
ecj-14022	174	145	follow	follow	NOUN
ecj-14022	174	146	-	-	PUNCT
ecj-14022	174	147	up	up	NOUN
ecj-14022	174	148	and	and	CCONJ
ecj-14022	174	149	treatment	treatment	NOUN
ecj-14022	174	150	(	(	PUNCT
ecj-14022	174	151	6	6	NUM
ecj-14022	174	152	%	%	NOUN
ecj-14022	174	153	)	)	PUNCT
ecj-14022	174	154	and	and	CCONJ
ecj-14022	174	155	insufficient	insufficient	ADJ
ecj-14022	174	156	examination	examination	NOUN
ecj-14022	174	157	(	(	PUNCT
ecj-14022	174	158	4.4	4.4	NUM
ecj-14022	174	159	%	%	NOUN
ecj-14022	174	160	)	)	PUNCT
ecj-14022	174	161	.	.	PUNCT
ecj-14022	175	1	this	this	DET
ecj-14022	175	2	distribution	distribution	NOUN
ecj-14022	175	3	reinforces	reinforce	VERB
ecj-14022	175	4	the	the	DET
ecj-14022	175	5	notion	notion	NOUN
ecj-14022	175	6	that	that	SCONJ
ecj-14022	175	7	systemic	systemic	ADJ
ecj-14022	175	8	and	and	CCONJ
ecj-14022	175	9	organizational	organizational	ADJ
ecj-14022	175	10	shortcomings	shortcoming	NOUN
ecj-14022	175	11	outweigh	outweigh	VERB
ecj-14022	175	12	individual	individual	ADJ
ecj-14022	175	13	clinical	clinical	ADJ
ecj-14022	175	14	failures	failure	NOUN
ecj-14022	175	15	in	in	ADP
ecj-14022	175	16	shaping	shape	VERB
ecj-14022	175	17	patient	patient	ADJ
ecj-14022	175	18	dissatisfaction	dissatisfaction	NOUN
ecj-14022	175	19	within	within	ADP
ecj-14022	175	20	emergency	emergency	NOUN
ecj-14022	175	21	care	care	NOUN
ecj-14022	175	22	settings	setting	NOUN
ecj-14022	175	23	.	.	PUNCT
ecj-14022	176	1	complaint	complaint	NOUN
ecj-14022	176	2	applications	application	NOUN
ecj-14022	176	3	were	be	AUX
ecj-14022	176	4	highest	high	ADJ
ecj-14022	176	5	in	in	ADP
ecj-14022	176	6	istanbul	istanbul	PROPN
ecj-14022	176	7	(	(	PUNCT
ecj-14022	176	8	32.49	32.49	NUM
ecj-14022	176	9	%	%	NOUN
ecj-14022	176	10	)	)	PUNCT
ecj-14022	176	11	,	,	PUNCT
ecj-14022	176	12	followed	follow	VERB
ecj-14022	176	13	by	by	ADP
ecj-14022	176	14	ankara	ankara	PROPN
ecj-14022	176	15	(	(	PUNCT
ecj-14022	176	16	16.3	16.3	NUM
ecj-14022	176	17	%	%	NOUN
ecj-14022	176	18	)	)	PUNCT
ecj-14022	176	19	and	and	CCONJ
ecj-14022	176	20	izmir	izmir	NOUN
ecj-14022	176	21	(	(	PUNCT
ecj-14022	176	22	5.9	5.9	NUM
ecj-14022	176	23	%	%	NOUN
ecj-14022	176	24	)	)	PUNCT
ecj-14022	176	25	,	,	PUNCT
ecj-14022	176	26	with	with	ADP
ecj-14022	176	27	fewer	few	ADJ
ecj-14022	176	28	applications	application	NOUN
ecj-14022	176	29	from	from	ADP
ecj-14022	176	30	smaller	small	ADJ
ecj-14022	176	31	provinces	province	NOUN
ecj-14022	176	32	.	.	PUNCT
ecj-14022	177	1	in	in	ADP
ecj-14022	177	2	the	the	DET
ecj-14022	177	3	distribution	distribution	NOUN
ecj-14022	177	4	of	of	ADP
ecj-14022	177	5	complaints	complaint	NOUN
ecj-14022	177	6	by	by	ADP
ecj-14022	177	7	healthcare	healthcare	PROPN
ecj-14022	177	8	institution	institution	NOUN
ecj-14022	177	9	,	,	PUNCT
ecj-14022	177	10	34.2	34.2	NUM
ecj-14022	177	11	%	%	NOUN
ecj-14022	177	12	were	be	AUX
ecj-14022	177	13	hospitals	hospital	NOUN
ecj-14022	177	14	,	,	PUNCT
ecj-14022	177	15	6.7	6.7	NUM
ecj-14022	177	16	%	%	NOUN
ecj-14022	177	17	were	be	AUX
ecj-14022	177	18	private	private	ADJ
ecj-14022	177	19	healthcare	healthcare	NOUN
ecj-14022	177	20	institutions	institution	NOUN
ecj-14022	177	21	,	,	PUNCT
ecj-14022	177	22	and	and	CCONJ
ecj-14022	177	23	0.7	0.7	NUM
ecj-14022	177	24	%	%	NOUN
ecj-14022	177	25	were	be	AUX
ecj-14022	177	26	university	university	NOUN
ecj-14022	177	27	hospitals.13	hospitals.13	NOUN
ecj-14022	177	28	when	when	SCONJ
ecj-14022	177	29	examining	examine	VERB
ecj-14022	177	30	regional	regional	ADJ
ecj-14022	177	31	demographic	demographic	ADJ
ecj-14022	177	32	distribution	distribution	NOUN
ecj-14022	177	33	,	,	PUNCT
ecj-14022	177	34	istanbul	istanbul	PROPN
ecj-14022	177	35	,	,	PUNCT
ecj-14022	177	36	considered	consider	VERB
ecj-14022	177	37	a	a	DET
ecj-14022	177	38	separate	separate	ADJ
ecj-14022	177	39	region	region	NOUN
ecj-14022	177	40	,	,	PUNCT
ecj-14022	177	41	ranked	rank	VERB
ecj-14022	177	42	first	first	ADV
ecj-14022	177	43	with	with	ADP
ecj-14022	177	44	25	25	NUM
ecj-14022	177	45	%	%	NOUN
ecj-14022	177	46	of	of	ADP
ecj-14022	177	47	applications	application	NOUN
ecj-14022	177	48	and	and	CCONJ
ecj-14022	177	49	a	a	DET
ecj-14022	177	50	population	population	NOUN
ecj-14022	177	51	ratio	ratio	NOUN
ecj-14022	177	52	of	of	ADP
ecj-14022	177	53	4.75	4.75	NUM
ecj-14022	177	54	%	%	NOUN
ecj-14022	177	55	.	.	PUNCT
ecj-14022	178	1	the	the	DET
ecj-14022	178	2	aegean	aegean	PROPN
ecj-14022	178	3	region	region	NOUN
ecj-14022	178	4	had	have	VERB
ecj-14022	178	5	the	the	DET
ecj-14022	178	6	second	second	ADV
ecj-14022	178	7	-	-	PUNCT
ecj-14022	178	8	highest	high	ADJ
ecj-14022	178	9	application	application	NOUN
ecj-14022	178	10	rate	rate	NOUN
ecj-14022	178	11	,	,	PUNCT
ecj-14022	178	12	accounting	account	VERB
ecj-14022	178	13	for	for	ADP
ecj-14022	178	14	23	23	NUM
ecj-14022	178	15	%	%	NOUN
ecj-14022	178	16	of	of	ADP
ecj-14022	178	17	the	the	DET
ecj-14022	178	18	total	total	NOUN
ecj-14022	178	19	.	.	PUNCT
ecj-14022	179	1	this	this	DET
ecj-14022	179	2	situation	situation	NOUN
ecj-14022	179	3	can	can	AUX
ecj-14022	179	4	be	be	AUX
ecj-14022	179	5	explained	explain	VERB
ecj-14022	179	6	by	by	ADP
ecj-14022	179	7	the	the	DET
ecj-14022	179	8	culture	culture	NOUN
ecj-14022	179	9	of	of	ADP
ecj-14022	179	10	applications	application	NOUN
ecj-14022	179	11	and	and	CCONJ
ecj-14022	179	12	complaints	complaint	NOUN
ecj-14022	179	13	and	and	CCONJ
ecj-14022	179	14	the	the	DET
ecj-14022	179	15	awareness	awareness	NOUN
ecj-14022	179	16	of	of	ADP
ecj-14022	179	17	the	the	DET
ecj-14022	179	18	ways	way	NOUN
ecj-14022	179	19	to	to	PART
ecj-14022	179	20	seek	seek	VERB
ecj-14022	179	21	rights	right	NOUN
ecj-14022	179	22	in	in	ADP
ecj-14022	179	23	healthcare	healthcare	NOUN
ecj-14022	179	24	in	in	ADP
ecj-14022	179	25	these	these	DET
ecj-14022	179	26	respective	respective	ADJ
ecj-14022	179	27	regions	region	NOUN
ecj-14022	179	28	.	.	PUNCT
ecj-14022	180	1	analysis	analysis	NOUN
ecj-14022	180	2	by	by	ADP
ecj-14022	180	3	institution	institution	NOUN
ecj-14022	180	4	type	type	NOUN
ecj-14022	180	5	revealed	reveal	VERB
ecj-14022	180	6	that	that	SCONJ
ecj-14022	180	7	71.8	71.8	NUM
ecj-14022	180	8	%	%	NOUN
ecj-14022	180	9	of	of	ADP
ecj-14022	180	10	applications	application	NOUN
ecj-14022	180	11	were	be	AUX
ecj-14022	180	12	directed	direct	VERB
ecj-14022	180	13	to	to	ADP
ecj-14022	180	14	public	public	ADJ
ecj-14022	180	15	hospitals	hospital	NOUN
ecj-14022	180	16	,	,	PUNCT
ecj-14022	180	17	10.1	10.1	NUM
ecj-14022	180	18	%	%	NOUN
ecj-14022	180	19	to	to	ADP
ecj-14022	180	20	university	university	NOUN
ecj-14022	180	21	hospitals	hospital	NOUN
ecj-14022	180	22	,	,	PUNCT
ecj-14022	180	23	and	and	CCONJ
ecj-14022	180	24	18.1	18.1	NUM
ecj-14022	180	25	%	%	NOUN
ecj-14022	180	26	to	to	ADP
ecj-14022	180	27	private	private	ADJ
ecj-14022	180	28	hospital	hospital	NOUN
ecj-14022	180	29	eds	ed	NOUN
ecj-14022	180	30	.	.	PUNCT
ecj-14022	181	1	the	the	DET
ecj-14022	181	2	predominance	predominance	NOUN
ecj-14022	181	3	of	of	ADP
ecj-14022	181	4	public	public	ADJ
ecj-14022	181	5	healthcare	healthcare	NOUN
ecj-14022	181	6	institutions	institution	NOUN
ecj-14022	181	7	housing	housing	NOUN
ecj-14022	181	8	eds	ed	NOUN
ecj-14022	181	9	likely	likely	ADV
ecj-14022	181	10	explains	explain	VERB
ecj-14022	181	11	why	why	SCONJ
ecj-14022	181	12	the	the	DET
ecj-14022	181	13	majority	majority	NOUN
ecj-14022	181	14	of	of	ADP
ecj-14022	181	15	applications—71.8%—were	applications—71.8%—were	PROPN
ecj-14022	181	16	submitted	submit	VERB
ecj-14022	181	17	to	to	ADP
ecj-14022	181	18	public	public	ADJ
ecj-14022	181	19	hospitals	hospital	NOUN
ecj-14022	181	20	.	.	PUNCT
ecj-14022	182	1	when	when	SCONJ
ecj-14022	182	2	examining	examine	VERB
ecj-14022	182	3	the	the	DET
ecj-14022	182	4	relationship	relationship	NOUN
ecj-14022	182	5	between	between	ADP
ecj-14022	182	6	patients	patient	NOUN
ecj-14022	182	7	and	and	CCONJ
ecj-14022	182	8	those	those	PRON
ecj-14022	182	9	making	make	VERB
ecj-14022	182	10	the	the	DET
ecj-14022	182	11	complaints	complaint	NOUN
ecj-14022	182	12	,	,	PUNCT
ecj-14022	182	13	zengin	zengin	VERB
ecj-14022	182	14	et	et	PROPN
ecj-14022	182	15	al	al	PROPN
ecj-14022	182	16	.	.	PROPN
ecj-14022	182	17	found	find	VERB
ecj-14022	182	18	that	that	SCONJ
ecj-14022	182	19	46.3	46.3	NUM
ecj-14022	182	20	%	%	NOUN
ecj-14022	182	21	of	of	ADP
ecj-14022	182	22	complaints	complaint	NOUN
ecj-14022	182	23	were	be	AUX
ecj-14022	182	24	made	make	VERB
ecj-14022	182	25	by	by	ADP
ecj-14022	182	26	the	the	DET
ecj-14022	182	27	patient	patient	NOUN
ecj-14022	182	28	themselves	themselves	PRON
ecj-14022	182	29	,	,	PUNCT
ecj-14022	182	30	14.8	14.8	NUM
ecj-14022	182	31	%	%	NOUN
ecj-14022	182	32	by	by	ADP
ecj-14022	182	33	their	their	PRON
ecj-14022	182	34	child	child	NOUN
ecj-14022	182	35	,	,	PUNCT
ecj-14022	182	36	1.3	1.3	NUM
ecj-14022	182	37	%	%	NOUN
ecj-14022	182	38	by	by	ADP
ecj-14022	182	39	their	their	PRON
ecj-14022	182	40	spouse	spouse	NOUN
ecj-14022	182	41	,	,	PUNCT
ecj-14022	182	42	1.3	1.3	NUM
ecj-14022	182	43	%	%	NOUN
ecj-14022	182	44	by	by	ADP
ecj-14022	182	45	a	a	DET
ecj-14022	182	46	friend	friend	NOUN
ecj-14022	182	47	,	,	PUNCT
ecj-14022	182	48	and	and	CCONJ
ecj-14022	182	49	9.3	9.3	NUM
ecj-14022	182	50	%	%	NOUN
ecj-14022	182	51	by	by	ADP
ecj-14022	182	52	other	other	ADJ
ecj-14022	182	53	individuals	individual	NOUN
ecj-14022	182	54	.	.	PUNCT
ecj-14022	183	1	the	the	DET
ecj-14022	183	2	relationship	relationship	NOUN
ecj-14022	183	3	between	between	ADP
ecj-14022	183	4	complaints	complaint	NOUN
ecj-14022	183	5	and	and	CCONJ
ecj-14022	183	6	triage	triage	NOUN
ecj-14022	183	7	codes	code	NOUN
ecj-14022	183	8	was	be	AUX
ecj-14022	183	9	found	find	VERB
ecj-14022	183	10	to	to	PART
ecj-14022	183	11	be	be	AUX
ecj-14022	183	12	55.6	55.6	NUM
ecj-14022	183	13	%	%	NOUN
ecj-14022	183	14	green	green	NOUN
ecj-14022	183	15	,	,	PUNCT
ecj-14022	183	16	14.8	14.8	NUM
ecj-14022	183	17	%	%	NOUN
ecj-14022	183	18	yellow	yellow	ADJ
ecj-14022	183	19	,	,	PUNCT
ecj-14022	183	20	and	and	CCONJ
ecj-14022	183	21	29.6	29.6	NUM
ecj-14022	183	22	%	%	NOUN
ecj-14022	183	23	red.16	red.16	PROPN
ecj-14022	183	24	chavan	chavan	PROPN
ecj-14022	183	25	et	et	PROPN
ecj-14022	183	26	al	al	PROPN
ecj-14022	183	27	.	.	PROPN
ecj-14022	183	28	identified	identify	VERB
ecj-14022	183	29	that	that	SCONJ
ecj-14022	183	30	64	64	NUM
ecj-14022	183	31	%	%	NOUN
ecj-14022	183	32	of	of	ADP
ecj-14022	183	33	complaints	complaint	NOUN
ecj-14022	183	34	were	be	AUX
ecj-14022	183	35	made	make	VERB
ecj-14022	183	36	by	by	ADP
ecj-14022	183	37	the	the	DET
ecj-14022	183	38	patient	patient	NOUN
ecj-14022	183	39	,	,	PUNCT
ecj-14022	183	40	and	and	CCONJ
ecj-14022	183	41	29	29	NUM
ecj-14022	183	42	%	%	NOUN
ecj-14022	183	43	by	by	ADP
ecj-14022	183	44	the	the	DET
ecj-14022	183	45	patient	patient	NOUN
ecj-14022	183	46	’s	’s	PART
ecj-14022	183	47	relatives.21	relatives.21	NOUN
ecj-14022	183	48	contrary	contrary	NOUN
ecj-14022	183	49	to	to	ADP
ecj-14022	183	50	the	the	DET
ecj-14022	183	51	literature	literature	NOUN
ecj-14022	183	52	,	,	PUNCT
ecj-14022	183	53	this	this	DET
ecj-14022	183	54	study	study	NOUN
ecj-14022	183	55	found	find	VERB
ecj-14022	183	56	that	that	SCONJ
ecj-14022	183	57	in	in	ADP
ecj-14022	183	58	eds	ed	NOUN
ecj-14022	183	59	,	,	PUNCT
ecj-14022	183	60	first	first	ADJ
ecj-14022	183	61	-	-	PUNCT
ecj-14022	183	62	degree	degree	NOUN
ecj-14022	183	63	relatives	relative	NOUN
ecj-14022	183	64	were	be	AUX
ecj-14022	183	65	the	the	DET
ecj-14022	183	66	most	most	ADV
ecj-14022	183	67	frequent	frequent	ADJ
ecj-14022	183	68	complainants	complainant	NOUN
ecj-14022	183	69	at	at	ADP
ecj-14022	183	70	52.5	52.5	NUM
ecj-14022	183	71	%	%	NOUN
ecj-14022	183	72	,	,	PUNCT
ecj-14022	183	73	while	while	SCONJ
ecj-14022	183	74	39.6	39.6	NUM
ecj-14022	183	75	%	%	NOUN
ecj-14022	183	76	of	of	ADP
ecj-14022	183	77	complaints	complaint	NOUN
ecj-14022	183	78	were	be	AUX
ecj-14022	183	79	made	make	VERB
ecj-14022	183	80	by	by	ADP
ecj-14022	183	81	the	the	DET
ecj-14022	183	82	patients	patient	NOUN
ecj-14022	183	83	themselves	themselves	PRON
ecj-14022	183	84	.	.	PUNCT
ecj-14022	184	1	this	this	DET
ecj-14022	184	2	difference	difference	NOUN
ecj-14022	184	3	can	can	AUX
ecj-14022	184	4	be	be	AUX
ecj-14022	184	5	explained	explain	VERB
ecj-14022	184	6	by	by	ADP
ecj-14022	184	7	the	the	DET
ecj-14022	184	8	fact	fact	NOUN
ecj-14022	184	9	that	that	SCONJ
ecj-14022	184	10	patients	patient	NOUN
ecj-14022	184	11	visiting	visit	VERB
ecj-14022	184	12	eds	ed	NOUN
ecj-14022	184	13	often	often	ADV
ecj-14022	184	14	have	have	AUX
ecj-14022	184	15	unstable	unstable	ADJ
ecj-14022	184	16	general	general	ADJ
ecj-14022	184	17	conditions	condition	NOUN
ecj-14022	184	18	and	and	CCONJ
ecj-14022	184	19	are	be	AUX
ecj-14022	184	20	not	not	PART
ecj-14022	184	21	in	in	ADP
ecj-14022	184	22	a	a	DET
ecj-14022	184	23	position	position	NOUN
ecj-14022	184	24	to	to	PART
ecj-14022	184	25	make	make	VERB
ecj-14022	184	26	complaints	complaint	NOUN
ecj-14022	184	27	.	.	PUNCT
ecj-14022	185	1	although	although	SCONJ
ecj-14022	185	2	the	the	DET
ecj-14022	185	3	green	green	PROPN
ecj-14022	185	4	code	code	PROPN
ecj-14022	185	5	includes	include	VERB
ecj-14022	185	6	clinically	clinically	ADV
ecj-14022	185	7	stable	stable	ADJ
ecj-14022	185	8	patients	patient	NOUN
ecj-14022	185	9	,	,	PUNCT
ecj-14022	185	10	the	the	DET
ecj-14022	185	11	high	high	ADJ
ecj-14022	185	12	rate	rate	NOUN
ecj-14022	185	13	of	of	ADP
ecj-14022	185	14	complaints	complaint	NOUN
ecj-14022	185	15	from	from	ADP
ecj-14022	185	16	this	this	DET
ecj-14022	185	17	group	group	NOUN
ecj-14022	185	18	likely	likely	ADV
ecj-14022	185	19	reflects	reflect	VERB
ecj-14022	185	20	dissatisfaction	dissatisfaction	NOUN
ecj-14022	185	21	due	due	ADP
ecj-14022	185	22	to	to	ADP
ecj-14022	185	23	prolonged	prolonged	ADJ
ecj-14022	185	24	waiting	waiting	NOUN
ecj-14022	185	25	times	time	NOUN
ecj-14022	185	26	,	,	PUNCT
ecj-14022	185	27	limited	limited	ADJ
ecj-14022	185	28	communication	communication	NOUN
ecj-14022	185	29	,	,	PUNCT
ecj-14022	185	30	or	or	CCONJ
ecj-14022	185	31	unclear	unclear	ADJ
ecj-14022	185	32	expectations	expectation	NOUN
ecj-14022	185	33	rather	rather	ADV
ecj-14022	185	34	than	than	ADP
ecj-14022	185	35	clinical	clinical	ADJ
ecj-14022	185	36	severity	severity	NOUN
ecj-14022	185	37	.	.	PUNCT
ecj-14022	186	1	therefore	therefore	ADV
ecj-14022	186	2	,	,	PUNCT
ecj-14022	186	3	mohcc	mohcc	NOUN
ecj-14022	186	4	should	should	AUX
ecj-14022	186	5	be	be	AUX
ecj-14022	186	6	designed	design	VERB
ecj-14022	186	7	and	and	CCONJ
ecj-14022	186	8	considered	consider	VERB
ecj-14022	186	9	not	not	PART
ecj-14022	186	10	only	only	ADV
ecj-14022	186	11	as	as	ADP
ecj-14022	186	12	a	a	DET
ecj-14022	186	13	patient	patient	ADJ
ecj-14022	186	14	-	-	PUNCT
ecj-14022	186	15	doctor	doctor	NOUN
ecj-14022	186	16	communication	communication	NOUN
ecj-14022	186	17	tool	tool	NOUN
ecj-14022	186	18	but	but	CCONJ
ecj-14022	186	19	also	also	ADV
ecj-14022	186	20	as	as	ADP
ecj-14022	186	21	a	a	DET
ecj-14022	186	22	multi	multi	ADJ
ecj-14022	186	23	-	-	ADJ
ecj-14022	186	24	channel	channel	ADJ
ecj-14022	186	25	communication	communication	NOUN
ecj-14022	186	26	method	method	NOUN
ecj-14022	186	27	.	.	PUNCT
ecj-14022	187	1	in	in	ADP
ecj-14022	187	2	the	the	DET
ecj-14022	187	3	distribution	distribution	NOUN
ecj-14022	187	4	of	of	ADP
ecj-14022	187	5	complaints	complaint	NOUN
ecj-14022	187	6	by	by	ADP
ecj-14022	187	7	triage	triage	NOUN
ecj-14022	187	8	codes	code	NOUN
ecj-14022	187	9	,	,	PUNCT
ecj-14022	187	10	66.9	66.9	NUM
ecj-14022	187	11	%	%	NOUN
ecj-14022	187	12	were	be	AUX
ecj-14022	187	13	most	most	ADV
ecj-14022	187	14	frequently	frequently	ADV
ecj-14022	187	15	made	make	VERB
ecj-14022	187	16	from	from	ADP
ecj-14022	187	17	the	the	DET
ecj-14022	187	18	green	green	ADJ
ecj-14022	187	19	area	area	NOUN
ecj-14022	187	20	,	,	PUNCT
ecj-14022	187	21	followed	follow	VERB
ecj-14022	187	22	by	by	ADP
ecj-14022	187	23	22.0	22.0	NUM
ecj-14022	187	24	%	%	NOUN
ecj-14022	187	25	from	from	ADP
ecj-14022	187	26	the	the	DET
ecj-14022	187	27	yellow	yellow	ADJ
ecj-14022	187	28	code	code	NOUN
ecj-14022	187	29	and	and	CCONJ
ecj-14022	187	30	11.1	11.1	NUM
ecj-14022	187	31	%	%	NOUN
ecj-14022	187	32	from	from	ADP
ecj-14022	187	33	the	the	DET
ecj-14022	187	34	red	red	PROPN
ecj-14022	187	35	code	code	PROPN
ecj-14022	187	36	.	.	PUNCT
ecj-14022	188	1	this	this	PRON
ecj-14022	188	2	highlights	highlight	VERB
ecj-14022	188	3	a	a	DET
ecj-14022	188	4	perceptual	perceptual	ADJ
ecj-14022	188	5	gap	gap	NOUN
ecj-14022	188	6	between	between	ADP
ecj-14022	188	7	clinical	clinical	ADJ
ecj-14022	188	8	triage	triage	NOUN
ecj-14022	188	9	systems	system	NOUN
ecj-14022	188	10	and	and	CCONJ
ecj-14022	188	11	patient	patient	ADJ
ecj-14022	188	12	expectations	expectation	NOUN
ecj-14022	188	13	,	,	PUNCT
ecj-14022	188	14	where	where	SCONJ
ecj-14022	188	15	even	even	ADV
ecj-14022	188	16	clinically	clinically	ADV
ecj-14022	188	17	appropriate	appropriate	ADJ
ecj-14022	188	18	decisions	decision	NOUN
ecj-14022	188	19	can	can	AUX
ecj-14022	188	20	be	be	AUX
ecj-14022	188	21	perceived	perceive	VERB
ecj-14022	188	22	as	as	ADP
ecj-14022	188	23	neglect	neglect	NOUN
ecj-14022	188	24	or	or	CCONJ
ecj-14022	188	25	a	a	DET
ecj-14022	188	26	lack	lack	NOUN
ecj-14022	188	27	of	of	ADP
ecj-14022	188	28	care	care	NOUN
ecj-14022	188	29	,	,	PUNCT
ecj-14022	188	30	especially	especially	ADV
ecj-14022	188	31	in	in	ADP
ecj-14022	188	32	highvolume	highvolume	PROPN
ecj-14022	188	33	eds	ed	NOUN
ecj-14022	188	34	.	.	PUNCT
ecj-14022	189	1	this	this	PRON
ecj-14022	189	2	indicates	indicate	VERB
ecj-14022	189	3	that	that	SCONJ
ecj-14022	189	4	the	the	DET
ecj-14022	189	5	concept	concept	NOUN
ecj-14022	189	6	of	of	ADP
ecj-14022	189	7	triage	triage	NOUN
ecj-14022	189	8	in	in	ADP
ecj-14022	189	9	eds	ed	NOUN
ecj-14022	189	10	is	be	AUX
ecj-14022	189	11	not	not	PART
ecj-14022	189	12	sufficiently	sufficiently	ADV
ecj-14022	189	13	understood	understand	VERB
ecj-14022	189	14	and	and	CCONJ
ecj-14022	189	15	that	that	SCONJ
ecj-14022	189	16	health	health	NOUN
ecj-14022	189	17	literacy	literacy	NOUN
ecj-14022	189	18	in	in	ADP
ecj-14022	189	19	this	this	DET
ecj-14022	189	20	area	area	NOUN
ecj-14022	189	21	needs	need	VERB
ecj-14022	189	22	to	to	PART
ecj-14022	189	23	be	be	AUX
ecj-14022	189	24	improved	improve	VERB
ecj-14022	189	25	.	.	PUNCT
ecj-14022	190	1	the	the	DET
ecj-14022	190	2	most	most	ADV
ecj-14022	190	3	frequently	frequently	ADV
ecj-14022	190	4	complained	complain	VERB
ecj-14022	190	5	-	-	PUNCT
ecj-14022	190	6	about	about	ADP
ecj-14022	190	7	hospital	hospital	NOUN
ecj-14022	190	8	eds	ed	NOUN
ecj-14022	190	9	were	be	AUX
ecj-14022	190	10	second	second	ADJ
ecj-14022	190	11	-	-	PUNCT
ecj-14022	190	12	level	level	NOUN
ecj-14022	190	13	eds	ed	NOUN
ecj-14022	190	14	at	at	ADP
ecj-14022	190	15	53.7	53.7	NUM
ecj-14022	190	16	%	%	NOUN
ecj-14022	190	17	.	.	PUNCT
ecj-14022	191	1	this	this	DET
ecj-14022	191	2	finding	finding	NOUN
ecj-14022	191	3	,	,	PUNCT
ecj-14022	191	4	which	which	PRON
ecj-14022	191	5	differs	differ	VERB
ecj-14022	191	6	from	from	ADP
ecj-14022	191	7	existing	exist	VERB
ecj-14022	191	8	literature	literature	NOUN
ecj-14022	191	9	,	,	PUNCT
ecj-14022	191	10	aligns	align	VERB
ecj-14022	191	11	with	with	ADP
ecj-14022	191	12	the	the	DET
ecj-14022	191	13	observation	observation	NOUN
ecj-14022	191	14	that	that	SCONJ
ecj-14022	191	15	patient	patient	ADJ
ecj-14022	191	16	density	density	NOUN
ecj-14022	191	17	is	be	AUX
ecj-14022	191	18	primarily	primarily	ADV
ecj-14022	191	19	concentrated	concentrate	VERB
ecj-14022	191	20	in	in	ADP
ecj-14022	191	21	second	second	ADJ
ecj-14022	191	22	-	-	PUNCT
ecj-14022	191	23	level	level	NOUN
ecj-14022	191	24	eds	ed	NOUN
ecj-14022	191	25	.	.	PUNCT
ecj-14022	191	26	similar	similar	ADJ
ecj-14022	191	27	studies	study	NOUN
ecj-14022	191	28	in	in	ADP
ecj-14022	191	29	the	the	DET
ecj-14022	191	30	literature	literature	NOUN
ecj-14022	191	31	have	have	AUX
ecj-14022	191	32	observed	observe	VERB
ecj-14022	191	33	that	that	SCONJ
ecj-14022	191	34	physicians	physician	NOUN
ecj-14022	191	35	are	be	AUX
ecj-14022	191	36	the	the	DET
ecj-14022	191	37	most	most	ADV
ecj-14022	191	38	frequently	frequently	ADV
ecj-14022	191	39	reported	report	VERB
ecj-14022	191	40	personnel	personnel	NOUN
ecj-14022	191	41	at	at	ADP
ecj-14022	191	42	37.9%.7,13	37.9%.7,13	NUM
ecj-14022	191	43	another	another	DET
ecj-14022	191	44	study	study	NOUN
ecj-14022	191	45	found	find	VERB
ecj-14022	191	46	that	that	SCONJ
ecj-14022	191	47	physicians	physician	NOUN
ecj-14022	191	48	were	be	AUX
ecj-14022	191	49	the	the	DET
ecj-14022	191	50	most	most	ADV
ecj-14022	191	51	frequently	frequently	ADV
ecj-14022	191	52	complained	complain	VERB
ecj-14022	191	53	about	about	ADP
ecj-14022	191	54	at	at	ADP
ecj-14022	191	55	56.6	56.6	NUM
ecj-14022	191	56	%	%	NOUN
ecj-14022	191	57	,	,	PUNCT
ecj-14022	191	58	while	while	SCONJ
ecj-14022	191	59	social	social	ADJ
ecj-14022	191	60	workers	worker	NOUN
ecj-14022	191	61	and	and	CCONJ
ecj-14022	191	62	pharmacists	pharmacist	NOUN
ecj-14022	191	63	were	be	AUX
ecj-14022	191	64	the	the	DET
ecj-14022	191	65	least	least	ADJ
ecj-14022	191	66	complained	complain	VERB
ecj-14022	191	67	about	about	ADP
ecj-14022	191	68	at	at	ADP
ecj-14022	191	69	0.2%.17	0.2%.17	NUM
ecj-14022	191	70	a	a	DET
ecj-14022	191	71	different	different	ADJ
ecj-14022	191	72	study	study	NOUN
ecj-14022	191	73	conducted	conduct	VERB
ecj-14022	191	74	in	in	ADP
ecj-14022	191	75	eds	ed	NOUN
ecj-14022	191	76	found	find	VERB
ecj-14022	191	77	that	that	SCONJ
ecj-14022	191	78	38.9	38.9	NUM
ecj-14022	191	79	%	%	NOUN
ecj-14022	191	80	of	of	ADP
ecj-14022	191	81	complaints	complaint	NOUN
ecj-14022	191	82	were	be	AUX
ecj-14022	191	83	about	about	ADP
ecj-14022	191	84	physicians	physician	NOUN
ecj-14022	191	85	,	,	PUNCT
ecj-14022	191	86	20.4	20.4	NUM
ecj-14022	191	87	%	%	NOUN
ecj-14022	191	88	about	about	ADP
ecj-14022	191	89	consultant	consultant	NOUN
ecj-14022	191	90	physicians	physician	NOUN
ecj-14022	191	91	,	,	PUNCT
ecj-14022	191	92	1.3	1.3	NUM
ecj-14022	191	93	%	%	NOUN
ecj-14022	191	94	about	about	ADP
ecj-14022	191	95	secretaries	secretary	NOUN
ecj-14022	191	96	,	,	PUNCT
ecj-14022	191	97	9.3	9.3	NUM
ecj-14022	191	98	%	%	NOUN
ecj-14022	191	99	about	about	ADP
ecj-14022	191	100	nurses	nurse	NOUN
ecj-14022	191	101	,	,	PUNCT
ecj-14022	191	102	and	and	CCONJ
ecj-14022	191	103	1.9	1.9	NUM
ecj-14022	191	104	%	%	NOUN
ecj-14022	191	105	about	about	ADP
ecj-14022	191	106	hospital	hospital	NOUN
ecj-14022	191	107	management.16	management.16	NOUN
ecj-14022	191	108	in	in	ADP
ecj-14022	191	109	terms	term	NOUN
ecj-14022	191	110	of	of	ADP
ecj-14022	191	111	satisfaction	satisfaction	NOUN
ecj-14022	191	112	reports	report	NOUN
ecj-14022	191	113	by	by	ADP
ecj-14022	191	114	professional	professional	ADJ
ecj-14022	191	115	groups	group	NOUN
ecj-14022	191	116	,	,	PUNCT
ecj-14022	191	117	nurses	nurse	NOUN
ecj-14022	191	118	ranked	rank	VERB
ecj-14022	191	119	first	first	ADV
ecj-14022	191	120	at	at	ADP
ecj-14022	191	121	56.2	56.2	NUM
ecj-14022	191	122	%	%	NOUN
ecj-14022	191	123	(	(	PUNCT
ecj-14022	191	124	n=587	n=587	NUM
ecj-14022	191	125	)	)	PUNCT
ecj-14022	191	126	,	,	PUNCT
ecj-14022	191	127	followed	follow	VERB
ecj-14022	191	128	by	by	ADP
ecj-14022	191	129	physicians	physician	NOUN
ecj-14022	191	130	at	at	ADP
ecj-14022	191	131	17.7	17.7	NUM
ecj-14022	191	132	%	%	NOUN
ecj-14022	191	133	(	(	PUNCT
ecj-14022	191	134	n=185).7	n=185).7	NOUN
ecj-14022	191	135	this	this	DET
ecj-14022	191	136	study	study	NOUN
ecj-14022	191	137	found	find	VERB
ecj-14022	191	138	similar	similar	ADJ
ecj-14022	191	139	results	result	NOUN
ecj-14022	191	140	to	to	ADP
ecj-14022	191	141	the	the	DET
ecj-14022	191	142	literature	literature	NOUN
ecj-14022	191	143	,	,	PUNCT
ecj-14022	191	144	with	with	ADP
ecj-14022	191	145	physicians	physician	NOUN
ecj-14022	191	146	at	at	ADP
ecj-14022	191	147	25.1	25.1	NUM
ecj-14022	191	148	%	%	NOUN
ecj-14022	191	149	and	and	CCONJ
ecj-14022	191	150	emergency	emergency	NOUN
ecj-14022	191	151	medicine	medicine	NOUN
ecj-14022	191	152	specialists	specialist	NOUN
ecj-14022	191	153	at	at	ADP
ecj-14022	191	154	15.7	15.7	NUM
ecj-14022	191	155	%	%	NOUN
ecj-14022	191	156	,	,	PUNCT
ecj-14022	191	157	totaling	total	VERB
ecj-14022	191	158	40.8	40.8	NUM
ecj-14022	191	159	%	%	NOUN
ecj-14022	191	160	.	.	PUNCT
ecj-14022	192	1	this	this	DET
ecj-14022	192	2	lower	low	ADJ
ecj-14022	192	3	complaint	complaint	NOUN
ecj-14022	192	4	rate	rate	NOUN
ecj-14022	192	5	may	may	AUX
ecj-14022	192	6	be	be	AUX
ecj-14022	192	7	attributed	attribute	VERB
ecj-14022	192	8	to	to	ADP
ecj-14022	192	9	reduced	reduce	VERB
ecj-14022	192	10	direct	direct	ADJ
ecj-14022	192	11	interaction	interaction	NOUN
ecj-14022	192	12	time	time	NOUN
ecj-14022	192	13	or	or	CCONJ
ecj-14022	192	14	more	more	ADV
ecj-14022	192	15	specific	specific	ADJ
ecj-14022	192	16	clinical	clinical	ADJ
ecj-14022	192	17	roles	role	NOUN
ecj-14022	192	18	.	.	PUNCT
ecj-14022	193	1	however	however	ADV
ecj-14022	193	2	,	,	PUNCT
ecj-14022	193	3	the	the	DET
ecj-14022	193	4	low	low	ADJ
ecj-14022	193	5	number	number	NOUN
ecj-14022	193	6	of	of	ADP
ecj-14022	193	7	applications	application	NOUN
ecj-14022	193	8	specifically	specifically	ADV
ecj-14022	193	9	targeting	target	VERB
ecj-14022	193	10	emergency	emergency	NOUN
ecj-14022	193	11	medicine	medicine	NOUN
ecj-14022	193	12	specialists	specialist	NOUN
ecj-14022	193	13	is	be	AUX
ecj-14022	193	14	noteworthy	noteworthy	ADJ
ecj-14022	193	15	and	and	CCONJ
ecj-14022	193	16	underscores	underscore	VERB
ecj-14022	193	17	the	the	DET
ecj-14022	193	18	importance	importance	NOUN
ecj-14022	193	19	of	of	ADP
ecj-14022	193	20	having	have	VERB
ecj-14022	193	21	a	a	DET
ecj-14022	193	22	sufficient	sufficient	ADJ
ecj-14022	193	23	number	number	NOUN
ecj-14022	193	24	of	of	ADP
ecj-14022	193	25	emergency	emergency	NOUN
ecj-14022	193	26	medicine	medicine	NOUN
ecj-14022	193	27	specialists	specialist	NOUN
ecj-14022	193	28	in	in	ADP
ecj-14022	193	29	all	all	DET
ecj-14022	193	30	eds	ed	NOUN
ecj-14022	193	31	.	.	PUNCT
ecj-14022	194	1	another	another	DET
ecj-14022	194	2	striking	striking	ADJ
ecj-14022	194	3	finding	finding	NOUN
ecj-14022	194	4	is	be	AUX
ecj-14022	194	5	that	that	SCONJ
ecj-14022	194	6	37.9	37.9	NUM
ecj-14022	194	7	%	%	NOUN
ecj-14022	194	8	of	of	ADP
ecj-14022	194	9	the	the	DET
ecj-14022	194	10	applications	application	NOUN
ecj-14022	194	11	were	be	AUX
ecj-14022	194	12	related	relate	VERB
ecj-14022	194	13	to	to	ADP
ecj-14022	194	14	hospital	hospital	NOUN
ecj-14022	194	15	management	management	NOUN
ecj-14022	194	16	.	.	PUNCT
ecj-14022	195	1	viewing	view	VERB
ecj-14022	195	2	problems	problem	NOUN
ecj-14022	195	3	encountered	encounter	VERB
ecj-14022	195	4	during	during	ADP
ecj-14022	195	5	the	the	DET
ecj-14022	195	6	delivery	delivery	NOUN
ecj-14022	195	7	of	of	ADP
ecj-14022	195	8	health	health	NOUN
ecj-14022	195	9	services	service	NOUN
ecj-14022	195	10	as	as	ADV
ecj-14022	195	11	clinically	clinically	ADV
ecj-14022	195	12	based	base	VERB
ecj-14022	195	13	and	and	CCONJ
ecj-14022	195	14	frequently	frequently	ADV
ecj-14022	195	15	seeking	seek	VERB
ecj-14022	195	16	solutions	solution	NOUN
ecj-14022	195	17	in	in	ADP
ecj-14022	195	18	medical	medical	ADJ
ecj-14022	195	19	reasons	reason	NOUN
ecj-14022	195	20	is	be	AUX
ecj-14022	195	21	to	to	PART
ecj-14022	195	22	overlook	overlook	VERB
ecj-14022	195	23	the	the	DET
ecj-14022	195	24	most	most	ADV
ecj-14022	195	25	significant	significant	ADJ
ecj-14022	195	26	communication	communication	NOUN
ecj-14022	195	27	and	and	CCONJ
ecj-14022	195	28	management	management	NOUN
ecj-14022	195	29	issues	issue	NOUN
ecj-14022	195	30	.	.	PUNCT
ecj-14022	196	1	this	this	PRON
ecj-14022	196	2	indicates	indicate	VERB
ecj-14022	196	3	that	that	SCONJ
ecj-14022	196	4	managerial	managerial	ADJ
ecj-14022	196	5	and	and	CCONJ
ecj-14022	196	6	organizational	organizational	ADJ
ecj-14022	196	7	problems	problem	NOUN
ecj-14022	196	8	are	be	AUX
ecj-14022	196	9	reflected	reflect	VERB
ecj-14022	196	10	in	in	ADP
ecj-14022	196	11	the	the	DET
ecj-14022	196	12	healthcare	healthcare	NOUN
ecj-14022	196	13	staff	staff	NOUN
ecj-14022	196	14	.	.	PUNCT
ecj-14022	197	1	accurate	accurate	ADJ
ecj-14022	197	2	resolution	resolution	NOUN
ecj-14022	197	3	,	,	PUNCT
ecj-14022	197	4	thorough	thorough	ADJ
ecj-14022	197	5	analysis	analysis	NOUN
ecj-14022	197	6	,	,	PUNCT
ecj-14022	197	7	and	and	CCONJ
ecj-14022	197	8	effective	effective	ADJ
ecj-14022	197	9	management	management	NOUN
ecj-14022	197	10	of	of	ADP
ecj-14022	197	11	patient	patient	ADJ
ecj-14022	197	12	complaints	complaint	NOUN
ecj-14022	197	13	are	be	AUX
ecj-14022	197	14	essential	essential	ADJ
ecj-14022	197	15	for	for	ADP
ecj-14022	197	16	ensuring	ensure	VERB
ecj-14022	197	17	satisfaction	satisfaction	NOUN
ecj-14022	197	18	,	,	PUNCT
ecj-14022	197	19	maintaining	maintain	VERB
ecj-14022	197	20	quality	quality	NOUN
ecj-14022	197	21	,	,	PUNCT
ecj-14022	197	22	and	and	CCONJ
ecj-14022	197	23	sustaining	sustain	VERB
ecj-14022	197	24	competitiveness.22	competitiveness.22	NOUN
ecj-14022	197	25	limitations	limitation	NOUN
ecj-14022	197	26	this	this	DET
ecj-14022	197	27	study	study	NOUN
ecj-14022	197	28	,	,	PUNCT
ecj-14022	197	29	while	while	SCONJ
ecj-14022	197	30	comprehensive	comprehensive	ADJ
ecj-14022	197	31	,	,	PUNCT
ecj-14022	197	32	is	be	AUX
ecj-14022	197	33	subject	subject	ADJ
ecj-14022	197	34	to	to	ADP
ecj-14022	197	35	several	several	ADJ
ecj-14022	197	36	limitations	limitation	NOUN
ecj-14022	197	37	.	.	PUNCT
ecj-14022	198	1	first	first	ADV
ecj-14022	198	2	,	,	PUNCT
ecj-14022	198	3	the	the	DET
ecj-14022	198	4	analysis	analysis	NOUN
ecj-14022	198	5	,	,	PUNCT
ecj-14022	198	6	categorization	categorization	NOUN
ecj-14022	198	7	,	,	PUNCT
ecj-14022	198	8	and	and	CCONJ
ecj-14022	198	9	taxonomy	taxonomy	NOUN
ecj-14022	198	10	development	development	NOUN
ecj-14022	198	11	were	be	AUX
ecj-14022	198	12	performed	perform	VERB
ecj-14022	198	13	on	on	ADP
ecj-14022	198	14	a	a	DET
ecj-14022	198	15	systematic	systematic	ADJ
ecj-14022	198	16	random	random	ADJ
ecj-14022	198	17	sample	sample	NOUN
ecj-14022	198	18	due	due	ADP
ecj-14022	198	19	to	to	ADP
ecj-14022	198	20	the	the	DET
ecj-14022	198	21	extensive	extensive	ADJ
ecj-14022	198	22	volume	volume	NOUN
ecj-14022	198	23	of	of	ADP
ecj-14022	198	24	total	total	ADJ
ecj-14022	198	25	applications	application	NOUN
ecj-14022	198	26	.	.	PUNCT
ecj-14022	199	1	while	while	SCONJ
ecj-14022	199	2	this	this	DET
ecj-14022	199	3	sampling	sampling	NOUN
ecj-14022	199	4	method	method	NOUN
ecj-14022	199	5	aimed	aim	VERB
ecj-14022	199	6	for	for	ADP
ecj-14022	199	7	representativeness	representativeness	NOUN
ecj-14022	199	8	,	,	PUNCT
ecj-14022	199	9	it	it	PRON
ecj-14022	199	10	may	may	AUX
ecj-14022	199	11	inherently	inherently	ADV
ecj-14022	199	12	lead	lead	VERB
ecj-14022	199	13	to	to	ADP
ecj-14022	199	14	an	an	DET
ecj-14022	199	15	incomplete	incomplete	ADJ
ecj-14022	199	16	portrayal	portrayal	NOUN
ecj-14022	199	17	of	of	ADP
ecj-14022	199	18	all	all	DET
ecj-14022	199	19	possible	possible	ADJ
ecj-14022	199	20	complaint	complaint	NOUN
ecj-14022	199	21	issues	issue	NOUN
ecj-14022	199	22	,	,	PUNCT
ecj-14022	199	23	potentially	potentially	ADV
ecj-14022	199	24	excluding	exclude	VERB
ecj-14022	199	25	nuanced	nuanced	ADJ
ecj-14022	199	26	application	application	NOUN
ecj-14022	199	27	types	type	NOUN
ecj-14022	199	28	or	or	CCONJ
ecj-14022	199	29	reasons	reason	NOUN
ecj-14022	199	30	not	not	PART
ecj-14022	199	31	captured	capture	VERB
ecj-14022	199	32	within	within	ADP
ecj-14022	199	33	the	the	DET
ecj-14022	199	34	selected	select	VERB
ecj-14022	199	35	interval	interval	NOUN
ecj-14022	199	36	.	.	PUNCT
ecj-14022	200	1	furthermore	furthermore	ADV
ecj-14022	200	2	,	,	PUNCT
ecj-14022	200	3	the	the	DET
ecj-14022	200	4	analysis	analysis	NOUN
ecj-14022	200	5	is	be	AUX
ecj-14022	200	6	confined	confine	VERB
ecj-14022	200	7	to	to	ADP
ecj-14022	200	8	a	a	DET
ecj-14022	200	9	single	single	ADJ
ecj-14022	200	10	year	year	NOUN
ecj-14022	200	11	(	(	PUNCT
ecj-14022	200	12	2018	2018	NUM
ecj-14022	200	13	)	)	PUNCT
ecj-14022	200	14	of	of	ADP
ecj-14022	200	15	data	datum	NOUN
ecj-14022	200	16	,	,	PUNCT
ecj-14022	200	17	which	which	PRON
ecj-14022	200	18	limits	limit	VERB
ecj-14022	200	19	the	the	DET
ecj-14022	200	20	ability	ability	NOUN
ecj-14022	200	21	to	to	PART
ecj-14022	200	22	discern	discern	VERB
ecj-14022	200	23	tem	tem	PROPN
ecj-14022	200	24	article	article	NOUN
ecj-14022	200	25	[	[	X
ecj-14022	200	26	page	page	NOUN
ecj-14022	200	27	92	92	NUM
ecj-14022	200	28	]	]	PUNCT
ecj-14022	201	1	[	[	X
ecj-14022	201	2	emergency	emergency	NOUN
ecj-14022	201	3	care	care	NOUN
ecj-14022	201	4	journal	journal	NOUN
ecj-14022	201	5	2025	2025	NUM
ecj-14022	201	6	;	;	PUNCT
ecj-14022	201	7	21:14022	21:14022	NUM
ecj-14022	201	8	]	]	X
ecj-14022	201	9	poral	poral	ADJ
ecj-14022	201	10	trends	trend	NOUN
ecj-14022	201	11	or	or	CCONJ
ecj-14022	201	12	long	long	ADJ
ecj-14022	201	13	-	-	PUNCT
ecj-14022	201	14	term	term	NOUN
ecj-14022	201	15	variations	variation	NOUN
ecj-14022	201	16	in	in	ADP
ecj-14022	201	17	application	application	NOUN
ecj-14022	201	18	patterns	pattern	NOUN
ecj-14022	201	19	.	.	PUNCT
ecj-14022	202	1	a	a	DET
ecj-14022	202	2	significant	significant	ADJ
ecj-14022	202	3	methodological	methodological	ADJ
ecj-14022	202	4	vulnerability	vulnerability	NOUN
ecj-14022	202	5	lies	lie	VERB
ecj-14022	202	6	in	in	ADP
ecj-14022	202	7	the	the	DET
ecj-14022	202	8	content	content	NOUN
ecj-14022	202	9	analysis	analysis	NOUN
ecj-14022	202	10	and	and	CCONJ
ecj-14022	202	11	categorization	categorization	NOUN
ecj-14022	202	12	of	of	ADP
ecj-14022	202	13	applications	application	NOUN
ecj-14022	202	14	being	be	AUX
ecj-14022	202	15	performed	perform	VERB
ecj-14022	202	16	by	by	ADP
ecj-14022	202	17	a	a	DET
ecj-14022	202	18	single	single	ADJ
ecj-14022	202	19	emergency	emergency	NOUN
ecj-14022	202	20	medicine	medicine	NOUN
ecj-14022	202	21	physician	physician	NOUN
ecj-14022	202	22	,	,	PUNCT
ecj-14022	202	23	who	who	PRON
ecj-14022	202	24	was	be	AUX
ecj-14022	202	25	also	also	ADV
ecj-14022	202	26	the	the	DET
ecj-14022	202	27	principal	principal	ADJ
ecj-14022	202	28	investigator	investigator	NOUN
ecj-14022	202	29	of	of	ADP
ecj-14022	202	30	study	study	NOUN
ecj-14022	202	31	.	.	PUNCT
ecj-14022	203	1	although	although	SCONJ
ecj-14022	203	2	a	a	DET
ecj-14022	203	3	highly	highly	ADV
ecj-14022	203	4	structured	structured	ADJ
ecj-14022	203	5	and	and	CCONJ
ecj-14022	203	6	pre	pre	ADJ
ecj-14022	203	7	-	-	ADJ
ecj-14022	203	8	defined	define	VERB
ecj-14022	203	9	rubric	rubric	NOUN
ecj-14022	203	10	was	be	AUX
ecj-14022	203	11	meticulously	meticulously	ADV
ecj-14022	203	12	applied	apply	VERB
ecj-14022	203	13	to	to	PART
ecj-14022	203	14	standardize	standardize	VERB
ecj-14022	203	15	the	the	DET
ecj-14022	203	16	evaluation	evaluation	NOUN
ecj-14022	203	17	process	process	NOUN
ecj-14022	203	18	and	and	CCONJ
ecj-14022	203	19	minimize	minimize	VERB
ecj-14022	203	20	subjective	subjective	ADJ
ecj-14022	203	21	bias	bias	NOUN
ecj-14022	203	22	(	(	PUNCT
ecj-14022	203	23	as	as	SCONJ
ecj-14022	203	24	detailed	detailed	ADJ
ecj-14022	203	25	in	in	ADP
ecj-14022	203	26	the	the	DET
ecj-14022	203	27	materials	material	NOUN
ecj-14022	203	28	and	and	CCONJ
ecj-14022	203	29	methods	method	NOUN
ecj-14022	203	30	section	section	NOUN
ecj-14022	203	31	)	)	PUNCT
ecj-14022	203	32	,	,	PUNCT
ecj-14022	203	33	the	the	DET
ecj-14022	203	34	absence	absence	NOUN
ecj-14022	203	35	of	of	ADP
ecj-14022	203	36	formal	formal	ADJ
ecj-14022	203	37	inter	inter	ADJ
ecj-14022	203	38	-	-	ADJ
ecj-14022	203	39	rater	rater	ADJ
ecj-14022	203	40	reliability	reliability	NOUN
ecj-14022	203	41	assessment	assessment	NOUN
ecj-14022	203	42	by	by	ADP
ecj-14022	203	43	multiple	multiple	ADJ
ecj-14022	203	44	independent	independent	ADJ
ecj-14022	203	45	experts	expert	NOUN
ecj-14022	203	46	may	may	AUX
ecj-14022	203	47	have	have	AUX
ecj-14022	203	48	introduced	introduce	VERB
ecj-14022	203	49	interpretation	interpretation	NOUN
ecj-14022	203	50	bias	bias	NOUN
ecj-14022	203	51	and	and	CCONJ
ecj-14022	203	52	limited	limit	VERB
ecj-14022	203	53	the	the	DET
ecj-14022	203	54	triangulation	triangulation	NOUN
ecj-14022	203	55	of	of	ADP
ecj-14022	203	56	qualitative	qualitative	ADJ
ecj-14022	203	57	findings	finding	NOUN
ecj-14022	203	58	.	.	PUNCT
ecj-14022	204	1	additionally	additionally	ADV
ecj-14022	204	2	,	,	PUNCT
ecj-14022	204	3	this	this	DET
ecj-14022	204	4	research	research	NOUN
ecj-14022	204	5	relies	rely	VERB
ecj-14022	204	6	on	on	ADP
ecj-14022	204	7	data	datum	NOUN
ecj-14022	204	8	from	from	ADP
ecj-14022	204	9	the	the	DET
ecj-14022	204	10	mohcc	mohcc	NOUN
ecj-14022	204	11	applications	application	NOUN
ecj-14022	204	12	,	,	PUNCT
ecj-14022	204	13	which	which	PRON
ecj-14022	204	14	predominantly	predominantly	ADV
ecj-14022	204	15	reflect	reflect	VERB
ecj-14022	204	16	the	the	DET
ecj-14022	204	17	subjective	subjective	ADJ
ecj-14022	204	18	perceptions	perception	NOUN
ecj-14022	204	19	and	and	CCONJ
ecj-14022	204	20	reported	report	VERB
ecj-14022	204	21	experiences	experience	NOUN
ecj-14022	204	22	of	of	ADP
ecj-14022	204	23	callers	caller	NOUN
ecj-14022	204	24	.	.	PUNCT
ecj-14022	205	1	these	these	DET
ecj-14022	205	2	applications	application	NOUN
ecj-14022	205	3	may	may	AUX
ecj-14022	205	4	not	not	PART
ecj-14022	205	5	always	always	ADV
ecj-14022	205	6	represent	represent	VERB
ecj-14022	205	7	verified	verified	ADJ
ecj-14022	205	8	events	event	NOUN
ecj-14022	205	9	or	or	CCONJ
ecj-14022	205	10	provide	provide	VERB
ecj-14022	205	11	a	a	DET
ecj-14022	205	12	balanced	balanced	ADJ
ecj-14022	205	13	view	view	NOUN
ecj-14022	205	14	of	of	ADP
ecj-14022	205	15	overall	overall	ADJ
ecj-14022	205	16	service	service	NOUN
ecj-14022	205	17	satisfaction	satisfaction	NOUN
ecj-14022	205	18	,	,	PUNCT
ecj-14022	205	19	as	as	SCONJ
ecj-14022	205	20	the	the	DET
ecj-14022	205	21	center	center	NOUN
ecj-14022	205	22	is	be	AUX
ecj-14022	205	23	primarily	primarily	ADV
ecj-14022	205	24	utilized	utilize	VERB
ecj-14022	205	25	for	for	ADP
ecj-14022	205	26	addressing	address	VERB
ecj-14022	205	27	grievances	grievance	NOUN
ecj-14022	205	28	.	.	PUNCT
ecj-14022	206	1	moreover	moreover	ADV
ecj-14022	206	2	,	,	PUNCT
ecj-14022	206	3	the	the	DET
ecj-14022	206	4	study	study	NOUN
ecj-14022	206	5	focused	focus	VERB
ecj-14022	206	6	exclusively	exclusively	ADV
ecj-14022	206	7	on	on	ADP
ecj-14022	206	8	complaint	complaint	NOUN
ecj-14022	206	9	content	content	NOUN
ecj-14022	206	10	and	and	CCONJ
ecj-14022	206	11	did	do	AUX
ecj-14022	206	12	not	not	PART
ecj-14022	206	13	assess	assess	VERB
ecj-14022	206	14	the	the	DET
ecj-14022	206	15	validity	validity	NOUN
ecj-14022	206	16	or	or	CCONJ
ecj-14022	206	17	resolution	resolution	NOUN
ecj-14022	206	18	outcomes	outcome	NOUN
ecj-14022	206	19	of	of	ADP
ecj-14022	206	20	individual	individual	ADJ
ecj-14022	206	21	applications	application	NOUN
ecj-14022	206	22	,	,	PUNCT
ecj-14022	206	23	necessitating	necessitate	VERB
ecj-14022	206	24	future	future	ADJ
ecj-14022	206	25	research	research	NOUN
ecj-14022	206	26	to	to	PART
ecj-14022	206	27	incorporate	incorporate	VERB
ecj-14022	206	28	institutional	institutional	ADJ
ecj-14022	206	29	follow	follow	NOUN
ecj-14022	206	30	-	-	PUNCT
ecj-14022	206	31	up	up	NOUN
ecj-14022	206	32	data	datum	NOUN
ecj-14022	206	33	and	and	CCONJ
ecj-14022	206	34	resolution	resolution	NOUN
ecj-14022	206	35	rates	rate	NOUN
ecj-14022	206	36	for	for	ADP
ecj-14022	206	37	a	a	DET
ecj-14022	206	38	more	more	ADV
ecj-14022	206	39	comprehensive	comprehensive	ADJ
ecj-14022	206	40	understanding	understanding	NOUN
ecj-14022	206	41	.	.	PUNCT
ecj-14022	207	1	despite	despite	SCONJ
ecj-14022	207	2	these	these	DET
ecj-14022	207	3	limitations	limitation	NOUN
ecj-14022	207	4	,	,	PUNCT
ecj-14022	207	5	the	the	DET
ecj-14022	207	6	findings	finding	NOUN
ecj-14022	207	7	derived	derive	VERB
ecj-14022	207	8	from	from	ADP
ecj-14022	207	9	a	a	DET
ecj-14022	207	10	comprehensive	comprehensive	ADJ
ecj-14022	207	11	national	national	ADJ
ecj-14022	207	12	communication	communication	NOUN
ecj-14022	207	13	center	center	NOUN
ecj-14022	207	14	database	database	NOUN
ecj-14022	207	15	in	in	ADP
ecj-14022	207	16	türkiye	türkiye	PROPN
ecj-14022	207	17	offer	offer	VERB
ecj-14022	207	18	valuable	valuable	ADJ
ecj-14022	207	19	insights	insight	NOUN
ecj-14022	207	20	into	into	ADP
ecj-14022	207	21	common	common	ADJ
ecj-14022	207	22	communication	communication	NOUN
ecj-14022	207	23	and	and	CCONJ
ecj-14022	207	24	management	management	NOUN
ecj-14022	207	25	challenges	challenge	NOUN
ecj-14022	207	26	within	within	ADP
ecj-14022	207	27	turkish	turkish	ADJ
ecj-14022	207	28	eds	ed	NOUN
ecj-14022	207	29	.	.	PUNCT
ecj-14022	208	1	while	while	SCONJ
ecj-14022	208	2	direct	direct	ADJ
ecj-14022	208	3	generalization	generalization	NOUN
ecj-14022	208	4	to	to	ADP
ecj-14022	208	5	all	all	DET
ecj-14022	208	6	international	international	ADJ
ecj-14022	208	7	healthcare	healthcare	NOUN
ecj-14022	208	8	contexts	context	NOUN
ecj-14022	208	9	requires	require	VERB
ecj-14022	208	10	caution	caution	NOUN
ecj-14022	208	11	due	due	ADP
ecj-14022	208	12	to	to	ADP
ecj-14022	208	13	variations	variation	NOUN
ecj-14022	208	14	in	in	ADP
ecj-14022	208	15	healthcare	healthcare	NOUN
ecj-14022	208	16	systems	system	NOUN
ecj-14022	208	17	and	and	CCONJ
ecj-14022	208	18	patient	patient	ADJ
ecj-14022	208	19	demographics	demographic	NOUN
ecj-14022	208	20	,	,	PUNCT
ecj-14022	208	21	these	these	DET
ecj-14022	208	22	results	result	NOUN
ecj-14022	208	23	may	may	AUX
ecj-14022	208	24	inform	inform	VERB
ecj-14022	208	25	similar	similar	ADJ
ecj-14022	208	26	public	public	ADJ
ecj-14022	208	27	health	health	NOUN
ecj-14022	208	28	initiatives	initiative	NOUN
ecj-14022	208	29	and	and	CCONJ
ecj-14022	208	30	emergency	emergency	NOUN
ecj-14022	208	31	care	care	NOUN
ecj-14022	208	32	improvements	improvement	NOUN
ecj-14022	208	33	in	in	ADP
ecj-14022	208	34	comparable	comparable	ADJ
ecj-14022	208	35	settings	setting	NOUN
ecj-14022	208	36	.	.	PUNCT
ecj-14022	209	1	conclusions	conclusion	NOUN
ecj-14022	209	2	this	this	DET
ecj-14022	209	3	study	study	NOUN
ecj-14022	209	4	demonstrated	demonstrate	VERB
ecj-14022	209	5	that	that	SCONJ
ecj-14022	209	6	most	most	ADJ
ecj-14022	209	7	complaints	complaint	NOUN
ecj-14022	209	8	submitted	submit	VERB
ecj-14022	209	9	to	to	ADP
ecj-14022	209	10	the	the	DET
ecj-14022	209	11	mohcc	mohcc	NOUN
ecj-14022	209	12	concerning	concern	VERB
ecj-14022	209	13	eds	ed	NOUN
ecj-14022	209	14	in	in	ADP
ecj-14022	209	15	türkiye	türkiye	PROPN
ecj-14022	209	16	were	be	AUX
ecj-14022	209	17	related	relate	VERB
ecj-14022	209	18	to	to	ADP
ecj-14022	209	19	communication	communication	NOUN
ecj-14022	209	20	problems	problem	NOUN
ecj-14022	209	21	(	(	PUNCT
ecj-14022	209	22	27	27	NUM
ecj-14022	209	23	%	%	NOUN
ecj-14022	209	24	)	)	PUNCT
ecj-14022	209	25	,	,	PUNCT
ecj-14022	209	26	followed	follow	VERB
ecj-14022	209	27	by	by	ADP
ecj-14022	209	28	prolonged	prolonged	ADJ
ecj-14022	209	29	waiting	waiting	NOUN
ecj-14022	209	30	times	time	NOUN
ecj-14022	209	31	(	(	PUNCT
ecj-14022	209	32	9.1	9.1	NUM
ecj-14022	209	33	%	%	NOUN
ecj-14022	209	34	)	)	PUNCT
ecj-14022	209	35	and	and	CCONJ
ecj-14022	209	36	crowding	crowd	VERB
ecj-14022	209	37	(	(	PUNCT
ecj-14022	209	38	6.2	6.2	NUM
ecj-14022	209	39	%	%	NOUN
ecj-14022	209	40	)	)	PUNCT
ecj-14022	209	41	.	.	PUNCT
ecj-14022	210	1	complaints	complaint	NOUN
ecj-14022	210	2	predominantly	predominantly	ADV
ecj-14022	210	3	targeted	target	VERB
ecj-14022	210	4	public	public	ADJ
ecj-14022	210	5	hospitals	hospital	NOUN
ecj-14022	210	6	(	(	PUNCT
ecj-14022	210	7	71.8	71.8	NUM
ecj-14022	210	8	%	%	NOUN
ecj-14022	210	9	)	)	PUNCT
ecj-14022	210	10	and	and	CCONJ
ecj-14022	210	11	secondary	secondary	ADJ
ecj-14022	210	12	-	-	PUNCT
ecj-14022	210	13	level	level	NOUN
ecj-14022	210	14	eds	ed	NOUN
ecj-14022	210	15	(	(	PUNCT
ecj-14022	210	16	53.7	53.7	NUM
ecj-14022	210	17	%	%	NOUN
ecj-14022	210	18	)	)	PUNCT
ecj-14022	210	19	,	,	PUNCT
ecj-14022	210	20	with	with	ADP
ecj-14022	210	21	a	a	DET
ecj-14022	210	22	high	high	ADJ
ecj-14022	210	23	concentration	concentration	NOUN
ecj-14022	210	24	in	in	ADP
ecj-14022	210	25	the	the	DET
ecj-14022	210	26	green	green	PROPN
ecj-14022	210	27	triage	triage	NOUN
ecj-14022	210	28	zone	zone	NOUN
ecj-14022	210	29	(	(	PUNCT
ecj-14022	210	30	66.9	66.9	NUM
ecj-14022	210	31	%	%	NOUN
ecj-14022	210	32	)	)	PUNCT
ecj-14022	210	33	.	.	PUNCT
ecj-14022	211	1	applications	application	NOUN
ecj-14022	211	2	were	be	AUX
ecj-14022	211	3	most	most	ADV
ecj-14022	211	4	frequently	frequently	ADV
ecj-14022	211	5	submitted	submit	VERB
ecj-14022	211	6	by	by	ADP
ecj-14022	211	7	first	first	ADJ
ecj-14022	211	8	-	-	PUNCT
ecj-14022	211	9	degree	degree	NOUN
ecj-14022	211	10	relatives	relative	NOUN
ecj-14022	211	11	of	of	ADP
ecj-14022	211	12	patients	patient	NOUN
ecj-14022	211	13	.	.	PUNCT
ecj-14022	212	1	the	the	DET
ecj-14022	212	2	complaint	complaint	NOUN
ecj-14022	212	3	taxonomy	taxonomy	NOUN
ecj-14022	212	4	revealed	reveal	VERB
ecj-14022	212	5	that	that	SCONJ
ecj-14022	212	6	management	management	NOUN
ecj-14022	212	7	-	-	PUNCT
ecj-14022	212	8	related	relate	VERB
ecj-14022	212	9	issues	issue	NOUN
ecj-14022	212	10	were	be	AUX
ecj-14022	212	11	the	the	DET
ecj-14022	212	12	most	most	ADV
ecj-14022	212	13	prominent	prominent	ADJ
ecj-14022	212	14	,	,	PUNCT
ecj-14022	212	15	followed	follow	VERB
ecj-14022	212	16	by	by	ADP
ecj-14022	212	17	communication	communication	NOUN
ecj-14022	212	18	,	,	PUNCT
ecj-14022	212	19	relationship	relationship	NOUN
ecj-14022	212	20	-	-	PUNCT
ecj-14022	212	21	based	base	VERB
ecj-14022	212	22	and	and	CCONJ
ecj-14022	212	23	clinical	clinical	ADJ
ecj-14022	212	24	problems	problem	NOUN
ecj-14022	212	25	.	.	PUNCT
ecj-14022	213	1	these	these	DET
ecj-14022	213	2	findings	finding	NOUN
ecj-14022	213	3	highlight	highlight	VERB
ecj-14022	213	4	that	that	SCONJ
ecj-14022	213	5	dissatisfaction	dissatisfaction	NOUN
ecj-14022	213	6	with	with	ADP
ecj-14022	213	7	emergency	emergency	NOUN
ecj-14022	213	8	healthcare	healthcare	NOUN
ecj-14022	213	9	services	service	NOUN
ecj-14022	213	10	stems	stem	VERB
ecj-14022	213	11	from	from	ADP
ecj-14022	213	12	structural	structural	ADJ
ecj-14022	213	13	inefficiencies	inefficiency	NOUN
ecj-14022	213	14	and	and	CCONJ
ecj-14022	213	15	communication	communication	NOUN
ecj-14022	213	16	breakdowns	breakdown	NOUN
ecj-14022	213	17	rather	rather	ADV
ecj-14022	213	18	than	than	ADP
ecj-14022	213	19	isolated	isolate	VERB
ecj-14022	213	20	clinical	clinical	ADJ
ecj-14022	213	21	errors	error	NOUN
ecj-14022	213	22	.	.	PUNCT
ecj-14022	214	1	accordingly	accordingly	ADV
ecj-14022	214	2	,	,	PUNCT
ecj-14022	214	3	improving	improve	VERB
ecj-14022	214	4	ed	ed	NOUN
ecj-14022	214	5	service	service	NOUN
ecj-14022	214	6	quality	quality	NOUN
ecj-14022	214	7	requires	require	VERB
ecj-14022	214	8	strengthening	strengthen	VERB
ecj-14022	214	9	administrative	administrative	ADJ
ecj-14022	214	10	procedures	procedure	NOUN
ecj-14022	214	11	,	,	PUNCT
ecj-14022	214	12	reducing	reduce	VERB
ecj-14022	214	13	overcrowding	overcrowding	NOUN
ecj-14022	214	14	,	,	PUNCT
ecj-14022	214	15	and	and	CCONJ
ecj-14022	214	16	increasing	increase	VERB
ecj-14022	214	17	the	the	DET
ecj-14022	214	18	visibility	visibility	NOUN
ecj-14022	214	19	and	and	CCONJ
ecj-14022	214	20	accountability	accountability	NOUN
ecj-14022	214	21	of	of	ADP
ecj-14022	214	22	hospital	hospital	NOUN
ecj-14022	214	23	management	management	NOUN
ecj-14022	214	24	.	.	PUNCT
ecj-14022	215	1	equally	equally	ADV
ecj-14022	215	2	essential	essential	ADJ
ecj-14022	215	3	is	be	AUX
ecj-14022	215	4	enhancing	enhance	VERB
ecj-14022	215	5	the	the	DET
ecj-14022	215	6	communication	communication	NOUN
ecj-14022	215	7	skills	skill	NOUN
ecj-14022	215	8	,	,	PUNCT
ecj-14022	215	9	empathy	empathy	NOUN
ecj-14022	215	10	,	,	PUNCT
ecj-14022	215	11	and	and	CCONJ
ecj-14022	215	12	professionalism	professionalism	NOUN
ecj-14022	215	13	of	of	ADP
ecj-14022	215	14	healthcare	healthcare	NOUN
ecj-14022	215	15	providers	provider	NOUN
ecj-14022	215	16	to	to	PART
ecj-14022	215	17	ensure	ensure	VERB
ecj-14022	215	18	respectful	respectful	ADJ
ecj-14022	215	19	,	,	PUNCT
ecj-14022	215	20	effective	effective	ADJ
ecj-14022	215	21	patient	patient	ADJ
ecj-14022	215	22	interactions	interaction	NOUN
ecj-14022	215	23	.	.	PUNCT
ecj-14022	216	1	health	health	NOUN
ecj-14022	216	2	authorities	authority	NOUN
ecj-14022	216	3	should	should	AUX
ecj-14022	216	4	adopt	adopt	VERB
ecj-14022	216	5	a	a	DET
ecj-14022	216	6	multifaceted	multifaceted	ADJ
ecj-14022	216	7	approach	approach	NOUN
ecj-14022	216	8	that	that	PRON
ecj-14022	216	9	includes	include	VERB
ecj-14022	216	10	developing	develop	VERB
ecj-14022	216	11	policy	policy	NOUN
ecj-14022	216	12	guidelines	guideline	NOUN
ecj-14022	216	13	,	,	PUNCT
ecj-14022	216	14	investing	invest	VERB
ecj-14022	216	15	in	in	ADP
ecj-14022	216	16	staff	staff	NOUN
ecj-14022	216	17	development	development	NOUN
ecj-14022	216	18	,	,	PUNCT
ecj-14022	216	19	and	and	CCONJ
ecj-14022	216	20	creating	create	VERB
ecj-14022	216	21	supportive	supportive	ADJ
ecj-14022	216	22	work	work	NOUN
ecj-14022	216	23	environments	environment	NOUN
ecj-14022	216	24	.	.	PUNCT
ecj-14022	217	1	tools	tool	NOUN
ecj-14022	217	2	such	such	ADJ
ecj-14022	217	3	as	as	ADP
ecj-14022	217	4	real	real	ADJ
ecj-14022	217	5	-	-	PUNCT
ecj-14022	217	6	time	time	NOUN
ecj-14022	217	7	guidance	guidance	NOUN
ecj-14022	217	8	systems	system	NOUN
ecj-14022	217	9	in	in	ADP
ecj-14022	217	10	eds	ed	NOUN
ecj-14022	217	11	,	,	PUNCT
ecj-14022	217	12	transparent	transparent	ADJ
ecj-14022	217	13	information	information	NOUN
ecj-14022	217	14	boards	board	NOUN
ecj-14022	217	15	,	,	PUNCT
ecj-14022	217	16	and	and	CCONJ
ecj-14022	217	17	artificial	artificial	ADJ
ecj-14022	217	18	intelligence	intelligence	NOUN
ecj-14022	217	19	-	-	PUNCT
ecj-14022	217	20	supported	support	VERB
ecj-14022	217	21	mohcc	mohcc	NOUN
ecj-14022	217	22	data	datum	NOUN
ecj-14022	217	23	analysis	analysis	NOUN
ecj-14022	217	24	may	may	AUX
ecj-14022	217	25	strengthen	strengthen	VERB
ecj-14022	217	26	early	early	ADJ
ecj-14022	217	27	warning	warning	NOUN
ecj-14022	217	28	mechanisms	mechanism	NOUN
ecj-14022	217	29	,	,	PUNCT
ecj-14022	217	30	reduce	reduce	VERB
ecj-14022	217	31	dissatisfaction	dissatisfaction	NOUN
ecj-14022	217	32	,	,	PUNCT
ecj-14022	217	33	and	and	CCONJ
ecj-14022	217	34	support	support	VERB
ecj-14022	217	35	patient	patient	NOUN
ecj-14022	217	36	-	-	PUNCT
ecj-14022	217	37	centered	center	VERB
ecj-14022	217	38	care	care	NOUN
ecj-14022	217	39	.	.	PUNCT
ecj-14022	218	1	ultimately	ultimately	ADV
ecj-14022	218	2	,	,	PUNCT
ecj-14022	218	3	integrating	integrate	VERB
ecj-14022	218	4	systemic	systemic	ADJ
ecj-14022	218	5	reform	reform	NOUN
ecj-14022	218	6	with	with	ADP
ecj-14022	218	7	relationship	relationship	NOUN
ecj-14022	218	8	-	-	PUNCT
ecj-14022	218	9	based	base	VERB
ecj-14022	218	10	communication	communication	NOUN
ecj-14022	218	11	strategies	strategy	NOUN
ecj-14022	218	12	will	will	AUX
ecj-14022	218	13	be	be	AUX
ecj-14022	218	14	key	key	ADJ
ecj-14022	218	15	to	to	ADP
ecj-14022	218	16	improving	improve	VERB
ecj-14022	218	17	both	both	PRON
ecj-14022	218	18	service	service	NOUN
ecj-14022	218	19	quality	quality	NOUN
ecj-14022	218	20	and	and	CCONJ
ecj-14022	218	21	public	public	ADJ
ecj-14022	218	22	trust	trust	NOUN
ecj-14022	218	23	in	in	ADP
ecj-14022	218	24	eds	ed	NOUN
ecj-14022	218	25	.	.	PUNCT
ecj-14022	219	1	references	reference	NOUN
ecj-14022	219	2	1	1	NUM
ecj-14022	219	3	.	.	PUNCT
ecj-14022	220	1	jabbari	jabbari	PROPN
ecj-14022	220	2	a	a	X
ecj-14022	220	3	,	,	PUNCT
ecj-14022	220	4	khorasani	khorasani	ADJ
ecj-14022	220	5	e	e	NOUN
ecj-14022	220	6	,	,	PUNCT
ecj-14022	220	7	jazi	jazi	PROPN
ecj-14022	220	8	mj	mj	PROPN
ecj-14022	220	9	,	,	PUNCT
ecj-14022	220	10	et	et	PROPN
ecj-14022	220	11	al	al	PROPN
ecj-14022	220	12	.	.	PUNCT
ecj-14022	221	1	the	the	DET
ecj-14022	221	2	profile	profile	NOUN
ecj-14022	221	3	of	of	ADP
ecj-14022	221	4	patients	patient	NOUN
ecj-14022	221	5	’	'	PUNCT
ecj-14022	221	6	complaints	complaint	NOUN
ecj-14022	221	7	in	in	ADP
ecj-14022	221	8	a	a	DET
ecj-14022	221	9	regional	regional	ADJ
ecj-14022	221	10	hospital	hospital	NOUN
ecj-14022	221	11	.	.	PUNCT
ecj-14022	222	1	int	int	PROPN
ecj-14022	222	2	j	j	PROPN
ecj-14022	222	3	health	health	NOUN
ecj-14022	222	4	policy	policy	NOUN
ecj-14022	222	5	manag	manag	NOUN
ecj-14022	222	6	2014;2:131	2014;2:131	NUM
ecj-14022	222	7	-	-	SYM
ecj-14022	222	8	5	5	NUM
ecj-14022	222	9	.	.	NOUN
ecj-14022	222	10	2	2	NUM
ecj-14022	222	11	.	.	X
ecj-14022	222	12	öztas	özta	NOUN
ecj-14022	222	13	be	be	VERB
ecj-14022	222	14	,	,	PUNCT
ecj-14022	222	15	dirican	dirican	PROPN
ecj-14022	222	16	o	o	NOUN
ecj-14022	222	17	,	,	PUNCT
ecj-14022	222	18	tengilimoğlu	tengilimoğlu	PROPN
ecj-14022	222	19	d.	d.	PROPN
ecj-14022	222	20	evaluation	evaluation	NOUN
ecj-14022	222	21	of	of	ADP
ecj-14022	222	22	patient	patient	ADJ
ecj-14022	222	23	complaints	complaint	NOUN
ecj-14022	222	24	in	in	ADP
ecj-14022	222	25	health	health	NOUN
ecj-14022	222	26	institutions	institution	NOUN
ecj-14022	222	27	.	.	PUNCT
ecj-14022	223	1	al	al	PROPN
ecj-14022	223	2	farabi	farabi	PROPN
ecj-14022	223	3	uluslararası	uluslararası	PROPN
ecj-14022	223	4	sosyal	sosyal	PROPN
ecj-14022	223	5	bilimler	bilimler	PROPN
ecj-14022	223	6	dergisi	dergisi	VERB
ecj-14022	223	7	2019;4:108	2019;4:108	NUM
ecj-14022	223	8	-	-	SYM
ecj-14022	223	9	19	19	NUM
ecj-14022	223	10	.	.	PUNCT
ecj-14022	224	1	(	(	PUNCT
ecj-14022	224	2	in	in	ADP
ecj-14022	224	3	turkish	turkish	NOUN
ecj-14022	224	4	)	)	PUNCT
ecj-14022	224	5	.	.	PUNCT
ecj-14022	225	1	3	3	X
ecj-14022	225	2	.	.	X
ecj-14022	225	3	abbasi	abbasi	PROPN
ecj-14022	225	4	-	-	PUNCT
ecj-14022	225	5	moghaddam	moghaddam	PROPN
ecj-14022	225	6	ma	ma	PROPN
ecj-14022	225	7	,	,	PUNCT
ecj-14022	225	8	zarei	zarei	ADJ
ecj-14022	225	9	e	e	NOUN
ecj-14022	225	10	,	,	PUNCT
ecj-14022	225	11	bagherzadeh	bagherzadeh	PROPN
ecj-14022	225	12	r	r	NOUN
ecj-14022	225	13	,	,	PUNCT
ecj-14022	225	14	et	et	PROPN
ecj-14022	225	15	al	al	PROPN
ecj-14022	225	16	.	.	PUNCT
ecj-14022	225	17	evaluation	evaluation	NOUN
ecj-14022	225	18	of	of	ADP
ecj-14022	225	19	service	service	NOUN
ecj-14022	225	20	quality	quality	NOUN
ecj-14022	225	21	from	from	ADP
ecj-14022	225	22	patients	patient	NOUN
ecj-14022	225	23	’	'	PUNCT
ecj-14022	225	24	viewpoint	viewpoint	NOUN
ecj-14022	225	25	.	.	PUNCT
ecj-14022	226	1	bmc	bmc	PROPN
ecj-14022	226	2	health	health	NOUN
ecj-14022	226	3	serv	serv	PROPN
ecj-14022	226	4	res	re	VERB
ecj-14022	226	5	2019;19:170	2019;19:170	NUM
ecj-14022	226	6	.	.	PUNCT
ecj-14022	227	1	4	4	X
ecj-14022	227	2	.	.	X
ecj-14022	227	3	di	di	PROPN
ecj-14022	227	4	somma	somma	PROPN
ecj-14022	227	5	s	s	PROPN
ecj-14022	227	6	,	,	PUNCT
ecj-14022	227	7	paladino	paladino	PROPN
ecj-14022	227	8	l	l	PROPN
ecj-14022	227	9	,	,	PUNCT
ecj-14022	227	10	vaughan	vaughan	PROPN
ecj-14022	227	11	l	l	PROPN
ecj-14022	227	12	,	,	PUNCT
ecj-14022	227	13	et	et	PROPN
ecj-14022	227	14	al	al	PROPN
ecj-14022	227	15	.	.	PUNCT
ecj-14022	227	16	overcrowding	overcrowd	VERB
ecj-14022	227	17	in	in	ADP
ecj-14022	227	18	emergency	emergency	NOUN
ecj-14022	227	19	department	department	NOUN
ecj-14022	227	20	:	:	PUNCT
ecj-14022	227	21	an	an	DET
ecj-14022	227	22	international	international	ADJ
ecj-14022	227	23	issue	issue	NOUN
ecj-14022	227	24	.	.	PUNCT
ecj-14022	228	1	internal	internal	ADJ
ecj-14022	228	2	emerg	emerg	PROPN
ecj-14022	228	3	med	med	ADJ
ecj-14022	228	4	2015;10:171	2015;10:171	NUM
ecj-14022	228	5	-	-	SYM
ecj-14022	228	6	5	5	NUM
ecj-14022	228	7	.	.	NOUN
ecj-14022	228	8	5	5	NUM
ecj-14022	228	9	.	.	PUNCT
ecj-14022	228	10	åhlin	åhlin	NOUN
ecj-14022	228	11	p	p	NOUN
ecj-14022	228	12	,	,	PUNCT
ecj-14022	228	13	almström	almström	NOUN
ecj-14022	228	14	p	p	NOUN
ecj-14022	228	15	,	,	PUNCT
ecj-14022	228	16	wänström	wänström	NOUN
ecj-14022	228	17	c.	c.	NOUN
ecj-14022	228	18	solutions	solution	NOUN
ecj-14022	228	19	for	for	ADP
ecj-14022	228	20	improved	improved	ADJ
ecj-14022	228	21	hospital	hospital	NOUN
ecj-14022	228	22	-	-	PUNCT
ecj-14022	228	23	wide	wide	ADJ
ecj-14022	228	24	patient	patient	NOUN
ecj-14022	228	25	flows	flow	NOUN
ecj-14022	228	26	–	–	PUNCT
ecj-14022	228	27	a	a	DET
ecj-14022	228	28	qualitative	qualitative	ADJ
ecj-14022	228	29	interview	interview	NOUN
ecj-14022	228	30	study	study	NOUN
ecj-14022	228	31	of	of	ADP
ecj-14022	228	32	leading	lead	VERB
ecj-14022	228	33	healthcare	healthcare	NOUN
ecj-14022	228	34	providers	provider	NOUN
ecj-14022	228	35	.	.	PUNCT
ecj-14022	229	1	bmc	bmc	PROPN
ecj-14022	229	2	health	health	PROPN
ecj-14022	229	3	serv	serv	PROPN
ecj-14022	229	4	res	re	VERB
ecj-14022	229	5	2023;23:1	2023;23:1	PROPN
ecj-14022	229	6	-	-	SYM
ecj-14022	229	7	17	17	NUM
ecj-14022	229	8	.	.	NOUN
ecj-14022	230	1	6	6	NUM
ecj-14022	230	2	.	.	X
ecj-14022	230	3	vainieri	vainieri	PROPN
ecj-14022	230	4	m	m	PROPN
ecj-14022	230	5	,	,	PUNCT
ecj-14022	230	6	panero	panero	PROPN
ecj-14022	230	7	c	c	NOUN
ecj-14022	230	8	,	,	PUNCT
ecj-14022	230	9	coletta	coletta	PROPN
ecj-14022	230	10	l.	l.	PROPN
ecj-14022	230	11	waiting	waiting	PROPN
ecj-14022	230	12	times	time	NOUN
ecj-14022	230	13	in	in	ADP
ecj-14022	230	14	emergency	emergency	NOUN
ecj-14022	230	15	departments	department	NOUN
ecj-14022	230	16	:	:	PUNCT
ecj-14022	230	17	a	a	DET
ecj-14022	230	18	resource	resource	NOUN
ecj-14022	230	19	allocation	allocation	NOUN
ecj-14022	230	20	or	or	CCONJ
ecj-14022	230	21	an	an	DET
ecj-14022	230	22	efficiency	efficiency	NOUN
ecj-14022	230	23	issue	issue	NOUN
ecj-14022	230	24	?	?	PUNCT
ecj-14022	231	1	bmc	bmc	PROPN
ecj-14022	231	2	health	health	NOUN
ecj-14022	231	3	serv	serv	PROPN
ecj-14022	231	4	res	re	VERB
ecj-14022	231	5	2020;20:1	2020;20:1	PROPN
ecj-14022	231	6	-	-	SYM
ecj-14022	231	7	10	10	NUM
ecj-14022	231	8	.	.	PUNCT
ecj-14022	232	1	7	7	X
ecj-14022	232	2	.	.	X
ecj-14022	233	1	yalçınkaya	yalçınkaya	NOUN
ecj-14022	233	2	d	d	PROPN
ecj-14022	233	3	,	,	PUNCT
ecj-14022	233	4	güçlü	güçlü	ADJ
ecj-14022	233	5	a.	a.	NOUN
ecj-14022	233	6	evaluation	evaluation	NOUN
ecj-14022	233	7	of	of	ADP
ecj-14022	233	8	patient	patient	ADJ
ecj-14022	233	9	complaints	complaint	NOUN
ecj-14022	233	10	in	in	ADP
ecj-14022	233	11	hospitals	hospital	NOUN
ecj-14022	233	12	:	:	PUNCT
ecj-14022	233	13	a	a	DET
ecj-14022	233	14	foundation	foundation	NOUN
ecj-14022	233	15	university	university	NOUN
ecj-14022	233	16	hospital	hospital	NOUN
ecj-14022	233	17	example	example	NOUN
ecj-14022	233	18	.	.	PUNCT
ecj-14022	234	1	hacettepe	hacettepe	ADJ
ecj-14022	234	2	sağlık	sağlık	X
ecj-14022	234	3	i̇daresi	i̇daresi	NOUN
ecj-14022	234	4	dergisi	dergisi	VERB
ecj-14022	234	5	2023;26:65	2023;26:65	NOUN
ecj-14022	234	6	-	-	SYM
ecj-14022	234	7	84	84	NUM
ecj-14022	234	8	.	.	PUNCT
ecj-14022	235	1	(	(	PUNCT
ecj-14022	235	2	in	in	ADP
ecj-14022	235	3	turkish	turkish	NOUN
ecj-14022	235	4	)	)	PUNCT
ecj-14022	235	5	.	.	PUNCT
ecj-14022	236	1	8	8	X
ecj-14022	236	2	.	.	X
ecj-14022	236	3	abidova	abidova	AUX
ecj-14022	236	4	a	a	DET
ecj-14022	236	5	,	,	PUNCT
ecj-14022	236	6	da	da	PROPN
ecj-14022	236	7	silva	silva	PROPN
ecj-14022	236	8	pa	pa	PROPN
ecj-14022	236	9	,	,	PUNCT
ecj-14022	236	10	moreira	moreira	PROPN
ecj-14022	236	11	s.	s.	PROPN
ecj-14022	236	12	understanding	understand	VERB
ecj-14022	236	13	complaints	complaint	NOUN
ecj-14022	236	14	in	in	ADP
ecj-14022	236	15	the	the	DET
ecj-14022	236	16	emergency	emergency	NOUN
ecj-14022	236	17	department	department	NOUN
ecj-14022	236	18	.	.	PUNCT
ecj-14022	237	1	health	health	NOUN
ecj-14022	237	2	serv	serv	PROPN
ecj-14022	237	3	insights	insight	VERB
ecj-14022	237	4	2021;14:11786329211057351	2021;14:11786329211057351	NUM
ecj-14022	237	5	.	.	PUNCT
ecj-14022	237	6	9	9	NUM
ecj-14022	237	7	.	.	X
ecj-14022	237	8	arslan	arslan	PROPN
ecj-14022	237	9	a.	a.	PROPN
ecj-14022	237	10	health	health	PROPN
ecj-14022	237	11	communication	communication	NOUN
ecj-14022	237	12	based	base	VERB
ecj-14022	237	13	on	on	ADP
ecj-14022	237	14	public	public	ADJ
ecj-14022	237	15	relations	relation	NOUN
ecj-14022	237	16	models	model	NOUN
ecj-14022	237	17	:	:	PUNCT
ecj-14022	237	18	research	research	NOUN
ecj-14022	237	19	of	of	ADP
ecj-14022	237	20	the	the	DET
ecj-14022	237	21	ministry	ministry	PROPN
ecj-14022	237	22	of	of	ADP
ecj-14022	237	23	health	health	PROPN
ecj-14022	237	24	on	on	ADP
ecj-14022	237	25	new	new	ADJ
ecj-14022	237	26	media	medium	NOUN
ecj-14022	237	27	.	.	PUNCT
ecj-14022	238	1	ege	ege	PROPN
ecj-14022	238	2	üniversitesi	üniversitesi	PROPN
ecj-14022	238	3	i̇letişim	i̇letişim	PROPN
ecj-14022	238	4	fakültesi	fakültesi	PROPN
ecj-14022	238	5	medya	medya	PROPN
ecj-14022	238	6	ve	ve	PROPN
ecj-14022	238	7	i̇letişim	i̇letişim	ADV
ecj-14022	238	8	araştırmaları	araştırmaları	ADV
ecj-14022	238	9	hakemli	hakemli	PROPN
ecj-14022	238	10	e	e	ADJ
ecj-14022	238	11	-	-	ADJ
ecj-14022	238	12	dergisi	dergisi	ADJ
ecj-14022	238	13	2021;8:4	2021;8:4	NOUN
ecj-14022	238	14	-	-	SYM
ecj-14022	238	15	28	28	NUM
ecj-14022	238	16	.	.	PUNCT
ecj-14022	239	1	(	(	PUNCT
ecj-14022	239	2	in	in	ADP
ecj-14022	239	3	turkish	turkish	NOUN
ecj-14022	239	4	)	)	PUNCT
ecj-14022	239	5	.	.	PUNCT
ecj-14022	240	1	10	10	NUM
ecj-14022	240	2	.	.	PUNCT
ecj-14022	241	1	ghahramanian	ghahramanian	PROPN
ecj-14022	241	2	a	a	PROPN
ecj-14022	241	3	,	,	PUNCT
ecj-14022	241	4	rezaei	rezaei	PROPN
ecj-14022	241	5	t	t	PROPN
ecj-14022	241	6	,	,	PUNCT
ecj-14022	241	7	abdullahzadeh	abdullahzadeh	PROPN
ecj-14022	241	8	f	f	X
ecj-14022	241	9	,	,	PUNCT
ecj-14022	241	10	sheikhalipour	sheikhalipour	VERB
ecj-14022	241	11	z	z	NOUN
ecj-14022	241	12	,	,	PUNCT
ecj-14022	241	13	dianat	dianat	PROPN
ecj-14022	241	14	i.	i.	NOUN
ecj-14022	241	15	quality	quality	PROPN
ecj-14022	241	16	of	of	ADP
ecj-14022	241	17	healthcare	healthcare	PROPN
ecj-14022	241	18	services	service	NOUN
ecj-14022	241	19	and	and	CCONJ
ecj-14022	241	20	its	its	PRON
ecj-14022	241	21	relationship	relationship	NOUN
ecj-14022	241	22	with	with	ADP
ecj-14022	241	23	patient	patient	ADJ
ecj-14022	241	24	safety	safety	NOUN
ecj-14022	241	25	culture	culture	NOUN
ecj-14022	241	26	and	and	CCONJ
ecj-14022	241	27	nurse	nurse	NOUN
ecj-14022	241	28	-	-	PUNCT
ecj-14022	241	29	physician	physician	NOUN
ecj-14022	241	30	professional	professional	ADJ
ecj-14022	241	31	communication	communication	NOUN
ecj-14022	241	32	.	.	PUNCT
ecj-14022	242	1	health	health	NOUN
ecj-14022	242	2	promotion	promotion	NOUN
ecj-14022	242	3	perspect	perspect	VERB
ecj-14022	242	4	2017;7:168	2017;7:168	NOUN
ecj-14022	242	5	-	-	SYM
ecj-14022	242	6	74	74	NUM
ecj-14022	242	7	.	.	PUNCT
ecj-14022	243	1	11	11	NUM
ecj-14022	243	2	.	.	PUNCT
ecj-14022	244	1	xiang	xiang	PROPN
ecj-14022	244	2	j	j	PROPN
ecj-14022	244	3	,	,	PUNCT
ecj-14022	244	4	stanley	stanley	PROPN
ecj-14022	244	5	sj	sj	PROPN
ecj-14022	244	6	.	.	PUNCT
ecj-14022	245	1	from	from	ADP
ecj-14022	245	2	online	online	ADV
ecj-14022	245	3	to	to	PART
ecj-14022	245	4	offline	offline	VERB
ecj-14022	245	5	:	:	PUNCT
ecj-14022	245	6	exploring	explore	VERB
ecj-14022	245	7	the	the	DET
ecj-14022	245	8	role	role	NOUN
ecj-14022	245	9	of	of	ADP
ecj-14022	245	10	e	e	NOUN
ecj-14022	245	11	-	-	NOUN
ecj-14022	245	12	health	health	NOUN
ecj-14022	245	13	consumption	consumption	NOUN
ecj-14022	245	14	,	,	PUNCT
ecj-14022	245	15	patient	patient	ADJ
ecj-14022	245	16	involvement	involvement	NOUN
ecj-14022	245	17	,	,	PUNCT
ecj-14022	245	18	and	and	CCONJ
ecj-14022	245	19	patient	patient	NOUN
ecj-14022	245	20	-	-	PUNCT
ecj-14022	245	21	centered	center	VERB
ecj-14022	245	22	communication	communication	NOUN
ecj-14022	245	23	on	on	ADP
ecj-14022	245	24	perceptions	perception	NOUN
ecj-14022	245	25	of	of	ADP
ecj-14022	245	26	health	health	NOUN
ecj-14022	245	27	care	care	NOUN
ecj-14022	245	28	quality	quality	NOUN
ecj-14022	245	29	.	.	PUNCT
ecj-14022	246	1	computers	computer	NOUN
ecj-14022	246	2	human	human	ADJ
ecj-14022	246	3	behavior	behavior	NOUN
ecj-14022	246	4	2017;70:446	2017;70:446	NOUN
ecj-14022	246	5	-	-	SYM
ecj-14022	246	6	52	52	NUM
ecj-14022	246	7	.	.	PUNCT
ecj-14022	246	8	12	12	NUM
ecj-14022	246	9	.	.	PUNCT
ecj-14022	247	1	sağlık	sağlık	PROPN
ecj-14022	247	2	bakanlığı	bakanlığı	ADJ
ecj-14022	247	3	i̇letişim	i̇letişim	PROPN
ecj-14022	247	4	merkezi	merkezi	PROPN
ecj-14022	247	5	.	.	PUNCT
ecj-14022	248	1	available	available	ADJ
ecj-14022	248	2	from	from	ADP
ecj-14022	248	3	:	:	PUNCT
ecj-14022	248	4	https://sabim.gov.tr/.	https://sabim.gov.tr/.	NOUN
ecj-14022	248	5	accessed	access	VERB
ecj-14022	248	6	july	july	PROPN
ecj-14022	248	7	18	18	NUM
ecj-14022	248	8	,	,	PUNCT
ecj-14022	248	9	2024	2024	NUM
ecj-14022	248	10	.	.	PUNCT
ecj-14022	249	1	13	13	NUM
ecj-14022	249	2	.	.	PUNCT
ecj-14022	250	1	bostan	bostan	PROPN
ecj-14022	250	2	s	s	PROPN
ecj-14022	250	3	,	,	PUNCT
ecj-14022	250	4	kılıç	kılıç	PROPN
ecj-14022	250	5	t	t	PROPN
ecj-14022	250	6	,	,	PUNCT
ecj-14022	250	7	çiftçi	çiftçi	PROPN
ecj-14022	250	8	f.	f.	PROPN
ecj-14022	250	9	comparative	comparative	PROPN
ecj-14022	250	10	analysis	analysis	NOUN
ecj-14022	250	11	of	of	ADP
ecj-14022	250	12	patient	patient	ADJ
ecj-14022	250	13	complaints	complaint	NOUN
ecj-14022	250	14	via	via	ADP
ecj-14022	250	15	sabim	sabim	ADJ
ecj-14022	250	16	line	line	NOUN
ecj-14022	250	17	in	in	ADP
ecj-14022	250	18	the	the	DET
ecj-14022	250	19	ministry	ministry	PROPN
ecj-14022	250	20	of	of	ADP
ecj-14022	250	21	health	health	PROPN
ecj-14022	250	22	.	.	PUNCT
ecj-14022	251	1	global	global	PROPN
ecj-14022	251	2	j	j	PROPN
ecj-14022	251	3	econ	econ	PROPN
ecj-14022	251	4	business	business	PROPN
ecj-14022	251	5	studies	studies	PROPN
ecj-14022	251	6	2014;3:32	2014;3:32	NOUN
ecj-14022	251	7	-	-	PUNCT
ecj-14022	251	8	40	40	NUM
ecj-14022	251	9	.	.	PUNCT
ecj-14022	252	1	(	(	PUNCT
ecj-14022	252	2	in	in	ADP
ecj-14022	252	3	turkish	turkish	NOUN
ecj-14022	252	4	)	)	PUNCT
ecj-14022	252	5	.	.	PUNCT
ecj-14022	253	1	14	14	NUM
ecj-14022	253	2	.	.	PUNCT
ecj-14022	254	1	reader	reader	PROPN
ecj-14022	254	2	tw	tw	PROPN
ecj-14022	254	3	,	,	PUNCT
ecj-14022	254	4	gillespie	gillespie	PROPN
ecj-14022	254	5	a	a	X
ecj-14022	254	6	,	,	PUNCT
ecj-14022	254	7	roberts	roberts	PROPN
ecj-14022	254	8	j.	j.	PROPN
ecj-14022	254	9	patient	patient	PROPN
ecj-14022	254	10	complaints	complaint	NOUN
ecj-14022	254	11	in	in	ADP
ecj-14022	254	12	healthcare	healthcare	PROPN
ecj-14022	254	13	systems	system	NOUN
ecj-14022	254	14	:	:	PUNCT
ecj-14022	254	15	a	a	DET
ecj-14022	254	16	systematic	systematic	ADJ
ecj-14022	254	17	review	review	NOUN
ecj-14022	254	18	and	and	CCONJ
ecj-14022	254	19	coding	code	VERB
ecj-14022	254	20	taxonomy	taxonomy	NOUN
ecj-14022	254	21	.	.	PUNCT
ecj-14022	255	1	bmj	bmj	PROPN
ecj-14022	255	2	quality&safety	quality&safety	PROPN
ecj-14022	255	3	2014;23:678	2014;23:678	NOUN
ecj-14022	255	4	-	-	SYM
ecj-14022	255	5	89	89	NUM
ecj-14022	255	6	.	.	PUNCT
ecj-14022	255	7	15	15	NUM
ecj-14022	255	8	.	.	PUNCT
ecj-14022	256	1	harrison	harrison	PROPN
ecj-14022	256	2	r	r	PROPN
ecj-14022	256	3	,	,	PUNCT
ecj-14022	256	4	walton	walton	PROPN
ecj-14022	256	5	m	m	PROPN
ecj-14022	256	6	,	,	PUNCT
ecj-14022	256	7	healy	healy	PROPN
ecj-14022	256	8	j	j	PROPN
ecj-14022	256	9	,	,	PUNCT
ecj-14022	256	10	smith	smith	PROPN
ecj-14022	256	11	-	-	PUNCT
ecj-14022	256	12	merry	merry	PROPN
ecj-14022	256	13	j	j	PROPN
ecj-14022	256	14	,	,	PUNCT
ecj-14022	256	15	hobbs	hobbs	PROPN
ecj-14022	256	16	c.	c.	PROPN
ecj-14022	256	17	patient	patient	PROPN
ecj-14022	256	18	complaints	complaint	NOUN
ecj-14022	256	19	about	about	ADP
ecj-14022	256	20	hospital	hospital	NOUN
ecj-14022	256	21	services	service	NOUN
ecj-14022	256	22	:	:	PUNCT
ecj-14022	256	23	applying	apply	VERB
ecj-14022	256	24	a	a	DET
ecj-14022	256	25	complaint	complaint	NOUN
ecj-14022	256	26	taxonomy	taxonomy	NOUN
ecj-14022	256	27	to	to	PART
ecj-14022	256	28	analyse	analyse	VERB
ecj-14022	256	29	and	and	CCONJ
ecj-14022	256	30	respond	respond	VERB
ecj-14022	256	31	to	to	ADP
ecj-14022	256	32	complaints	complaint	NOUN
ecj-14022	256	33	.	.	PUNCT
ecj-14022	257	1	int	int	PROPN
ecj-14022	257	2	j	j	PROPN
ecj-14022	257	3	qual	qual	PROPN
ecj-14022	257	4	health	health	PROPN
ecj-14022	257	5	care	care	PROPN
ecj-14022	257	6	2016;28:240	2016;28:240	NUM
ecj-14022	257	7	-	-	SYM
ecj-14022	257	8	5	5	NUM
ecj-14022	257	9	.	.	NOUN
ecj-14022	257	10	16	16	NUM
ecj-14022	257	11	.	.	PUNCT
ecj-14022	258	1	zengin	zengin	VERB
ecj-14022	258	2	s	s	PROPN
ecj-14022	258	3	,	,	PUNCT
ecj-14022	258	4	al	al	PROPN
ecj-14022	258	5	b	b	PROPN
ecj-14022	258	6	,	,	PUNCT
ecj-14022	258	7	yavuz	yavuz	PROPN
ecj-14022	258	8	e	e	PROPN
ecj-14022	258	9	,	,	PUNCT
ecj-14022	258	10	şen	şen	PROPN
ecj-14022	258	11	c	c	NOUN
ecj-14022	258	12	,	,	PUNCT
ecj-14022	258	13	cindoruk	cindoruk	NOUN
ecj-14022	258	14	ş	ş	PROPN
ecj-14022	258	15	et	et	PROPN
ecj-14022	258	16	al	al	PROPN
ecj-14022	258	17	.	.	PROPN
ecj-14022	258	18	patient	patient	PROPN
ecj-14022	258	19	and	and	CCONJ
ecj-14022	258	20	relative	relative	ADJ
ecj-14022	258	21	complaints	complaint	NOUN
ecj-14022	258	22	in	in	ADP
ecj-14022	258	23	a	a	DET
ecj-14022	258	24	hospital	hospital	NOUN
ecj-14022	258	25	emergency	emergency	NOUN
ecj-14022	258	26	department	department	NOUN
ecj-14022	258	27	:	:	PUNCT
ecj-14022	258	28	a	a	DET
ecj-14022	258	29	4year	4year	NUM
ecj-14022	258	30	analysis	analysis	NOUN
ecj-14022	258	31	.	.	PUNCT
ecj-14022	259	1	turkish	turkish	ADJ
ecj-14022	259	2	j	j	PROPN
ecj-14022	259	3	emerg	emerg	PROPN
ecj-14022	259	4	med	med	PROPN
ecj-14022	259	5	2012;12:163	2012;12:163	PROPN
ecj-14022	259	6	-	-	SYM
ecj-14022	259	7	8	8	NUM
ecj-14022	259	8	.	.	PUNCT
ecj-14022	259	9	17	17	NUM
ecj-14022	259	10	.	.	PUNCT
ecj-14022	260	1	kırgın	kırgın	PROPN
ecj-14022	260	2	toprak	toprak	PROPN
ecj-14022	260	3	d	d	PROPN
ecj-14022	260	4	,	,	PUNCT
ecj-14022	260	5	şahin	şahin	PROPN
ecj-14022	260	6	b.	b.	PROPN
ecj-14022	260	7	panorama	panorama	PROPN
ecj-14022	260	8	of	of	ADP
ecj-14022	260	9	patient	patient	ADJ
ecj-14022	260	10	complaints	complaint	NOUN
ecj-14022	260	11	in	in	ADP
ecj-14022	260	12	ministry	ministry	PROPN
ecj-14022	260	13	of	of	ADP
ecj-14022	260	14	health	health	NOUN
ecj-14022	260	15	hospitals	hospital	NOUN
ecj-14022	260	16	.	.	PUNCT
ecj-14022	261	1	sağlıkta	sağlıkta	ADJ
ecj-14022	261	2	performans	performan	NOUN
ecj-14022	261	3	ve	ve	AUX
ecj-14022	261	4	kalite	kalite	NOUN
ecj-14022	261	5	dergisi	dergisi	ADJ
ecj-14022	261	6	2012;3:1	2012;3:1	NOUN
ecj-14022	261	7	-	-	SYM
ecj-14022	261	8	28	28	NUM
ecj-14022	261	9	.	.	PUNCT
ecj-14022	262	1	(	(	PUNCT
ecj-14022	262	2	in	in	ADP
ecj-14022	262	3	turkish	turkish	NOUN
ecj-14022	262	4	)	)	PUNCT
ecj-14022	262	5	.	.	PUNCT
ecj-14022	263	1	18	18	NUM
ecj-14022	263	2	.	.	X
ecj-14022	263	3	uludağ	uludağ	PROPN
ecj-14022	263	4	a.	a.	NOUN
ecj-14022	263	5	view	view	NOUN
ecj-14022	263	6	of	of	ADP
ecj-14022	263	7	the	the	DET
ecj-14022	263	8	patient	patient	ADJ
ecj-14022	263	9	rights	right	NOUN
ecj-14022	263	10	committees	committee	NOUN
ecj-14022	263	11	of	of	ADP
ecj-14022	263	12	the	the	DET
ecj-14022	263	13	hospitals	hospital	NOUN
ecj-14022	263	14	on	on	ADP
ecj-14022	263	15	applications	application	NOUN
ecj-14022	263	16	including	include	VERB
ecj-14022	263	17	communication	communication	NOUN
ecj-14022	263	18	problems	problem	NOUN
ecj-14022	263	19	:	:	PUNCT
ecj-14022	263	20	sample	sample	NOUN
ecj-14022	263	21	of	of	ADP
ecj-14022	263	22	konya	konya	PROPN
ecj-14022	263	23	hospitals	hospitals	PROPN
ecj-14022	263	24	.	.	PUNCT
ecj-14022	264	1	turkiye	turkiye	PROPN
ecj-14022	264	2	klinikleri	klinikleri	PROPN
ecj-14022	264	3	j	j	PROPN
ecj-14022	264	4	med	med	PROPN
ecj-14022	264	5	sci	sci	PROPN
ecj-14022	264	6	2011;31:653	2011;31:653	PROPN
ecj-14022	264	7	-	-	SYM
ecj-14022	264	8	63	63	NUM
ecj-14022	264	9	.	.	PUNCT
ecj-14022	265	1	(	(	PUNCT
ecj-14022	265	2	in	in	ADP
ecj-14022	265	3	turkish	turkish	NOUN
ecj-14022	265	4	)	)	PUNCT
ecj-14022	265	5	.	.	PUNCT
ecj-14022	266	1	19	19	NUM
ecj-14022	266	2	.	.	NOUN
ecj-14022	266	3	şantaş	şantaş	PROPN
ecj-14022	266	4	f	f	PROPN
ecj-14022	266	5	,	,	PUNCT
ecj-14022	266	6	şantaş	şantaş	PROPN
ecj-14022	266	7	g	g	NOUN
ecj-14022	266	8	,	,	PUNCT
ecj-14022	266	9	erigüç	erigüç	NOUN
ecj-14022	266	10	g.	g.	PROPN
ecj-14022	266	11	investigation	investigation	NOUN
ecj-14022	266	12	of	of	ADP
ecj-14022	266	13	electronic	electronic	ADJ
ecj-14022	266	14	com	com	NOUN
ecj-14022	266	15	article	article	NOUN
ecj-14022	266	16	[	[	X
ecj-14022	266	17	emergency	emergency	NOUN
ecj-14022	266	18	care	care	NOUN
ecj-14022	266	19	journal	journal	NOUN
ecj-14022	266	20	2025	2025	NUM
ecj-14022	266	21	;	;	PUNCT
ecj-14022	266	22	21:14022	21:14022	X
ecj-14022	266	23	]	]	X
ecj-14022	267	1	[	[	X
ecj-14022	267	2	page	page	NOUN
ecj-14022	267	3	93	93	NUM
ecj-14022	267	4	]	]	PUNCT
ecj-14022	267	5	plaints	plaint	NOUN
ecj-14022	267	6	towards	towards	ADP
ecj-14022	267	7	private	private	ADJ
ecj-14022	267	8	and	and	CCONJ
ecj-14022	267	9	public	public	ADJ
ecj-14022	267	10	hospitals	hospital	NOUN
ecj-14022	267	11	in	in	ADP
ecj-14022	267	12	turkey	turkey	NOUN
ecj-14022	267	13	.	.	PUNCT
ecj-14022	268	1	uluslararası	uluslararası	PROPN
ecj-14022	268	2	sağlık	sağlık	PROPN
ecj-14022	268	3	yönetimi	yönetimi	PROPN
ecj-14022	268	4	ve	ve	AUX
ecj-14022	268	5	stratejileri	stratejileri	PROPN
ecj-14022	268	6	dergisi	dergisi	PROPN
ecj-14022	268	7	2019;5:291	2019;5:291	PROPN
ecj-14022	268	8	-	-	PUNCT
ecj-14022	268	9	301	301	NUM
ecj-14022	268	10	.	.	NOUN
ecj-14022	269	1	20	20	NUM
ecj-14022	269	2	.	.	X
ecj-14022	269	3	yıldırım	yıldırım	PROPN
ecj-14022	269	4	rf	rf	PROPN
ecj-14022	269	5	,	,	PUNCT
ecj-14022	269	6	kumru	kumru	NOUN
ecj-14022	269	7	s.	s.	PROPN
ecj-14022	269	8	evaluation	evaluation	NOUN
ecj-14022	269	9	of	of	ADP
ecj-14022	269	10	patient	patient	ADJ
ecj-14022	269	11	complaints	complaint	NOUN
ecj-14022	269	12	and	and	CCONJ
ecj-14022	269	13	satisfaction	satisfaction	NOUN
ecj-14022	269	14	with	with	ADP
ecj-14022	269	15	applications	application	NOUN
ecj-14022	269	16	made	make	VERB
ecj-14022	269	17	to	to	PART
ecj-14022	269	18	call	call	VERB
ecj-14022	269	19	center	center	NOUN
ecj-14022	269	20	of	of	ADP
ecj-14022	269	21	the	the	DET
ecj-14022	269	22	ministry	ministry	PROPN
ecj-14022	269	23	of	of	ADP
ecj-14022	269	24	health	health	PROPN
ecj-14022	269	25	:	:	PUNCT
ecj-14022	269	26	the	the	DET
ecj-14022	269	27	case	case	NOUN
ecj-14022	269	28	of	of	ADP
ecj-14022	269	29	i̇stanbul	i̇stanbul	ADV
ecj-14022	269	30	-	-	PUNCT
ecj-14022	269	31	kadıköy	kadıköy	VERB
ecj-14022	269	32	.	.	PUNCT
ecj-14022	270	1	eurasian	eurasian	PROPN
ecj-14022	270	2	j	j	PROPN
ecj-14022	270	3	health	health	PROPN
ecj-14022	270	4	technol	technol	PROPN
ecj-14022	270	5	assess	assess	NOUN
ecj-14022	270	6	2021;5:124	2021;5:124	NUM
ecj-14022	270	7	-	-	SYM
ecj-14022	270	8	37	37	NUM
ecj-14022	270	9	.	.	PUNCT
ecj-14022	271	1	(	(	PUNCT
ecj-14022	271	2	in	in	ADP
ecj-14022	271	3	turkish	turkish	NOUN
ecj-14022	271	4	)	)	PUNCT
ecj-14022	271	5	.	.	PUNCT
ecj-14022	272	1	21	21	NUM
ecj-14022	272	2	.	.	PUNCT
ecj-14022	273	1	chavan	chavan	PROPN
ecj-14022	273	2	r	r	NOUN
ecj-14022	273	3	,	,	PUNCT
ecj-14022	273	4	porter	porter	NOUN
ecj-14022	273	5	c	c	NOUN
ecj-14022	273	6	,	,	PUNCT
ecj-14022	273	7	sandramouli	sandramouli	PROPN
ecj-14022	273	8	s.	s.	PROPN
ecj-14022	273	9	formal	formal	ADJ
ecj-14022	273	10	complaints	complaint	NOUN
ecj-14022	273	11	at	at	ADP
ecj-14022	273	12	an	an	DET
ecj-14022	273	13	eye	eye	NOUN
ecj-14022	273	14	hospital	hospital	NOUN
ecj-14022	273	15	:	:	PUNCT
ecj-14022	273	16	a	a	DET
ecj-14022	273	17	three	three	NUM
ecj-14022	273	18	-	-	PUNCT
ecj-14022	273	19	year	year	NOUN
ecj-14022	273	20	analysis	analysis	NOUN
ecj-14022	273	21	.	.	PUNCT
ecj-14022	274	1	int	int	PROPN
ecj-14022	274	2	j	j	PROPN
ecj-14022	274	3	health	health	NOUN
ecj-14022	274	4	governance	governance	NOUN
ecj-14022	274	5	2007;12:85	2007;12:85	NUM
ecj-14022	274	6	-	-	SYM
ecj-14022	274	7	92	92	NUM
ecj-14022	274	8	.	.	PUNCT
ecj-14022	274	9	22	22	NUM
ecj-14022	274	10	.	.	PUNCT
ecj-14022	275	1	güler	güler	PROPN
ecj-14022	275	2	hn	hn	PROPN
ecj-14022	275	3	.	.	PUNCT
ecj-14022	276	1	analysis	analysis	NOUN
ecj-14022	276	2	of	of	ADP
ecj-14022	276	3	complaints	complaint	NOUN
ecj-14022	276	4	regarding	regard	VERB
ecj-14022	276	5	health	health	NOUN
ecj-14022	276	6	institutions	institution	NOUN
ecj-14022	276	7	.	.	PUNCT
ecj-14022	277	1	i̇stanbul	i̇stanbul	PROPN
ecj-14022	277	2	gelişim	gelişim	PROPN
ecj-14022	277	3	üniversitesi	üniversitesi	PROPN
ecj-14022	277	4	sosyal	sosyal	PROPN
ecj-14022	277	5	bilimler	bilimler	PROPN
ecj-14022	277	6	dergisi	dergisi	VERB
ecj-14022	277	7	2023;10:328	2023;10:328	NOUN
ecj-14022	277	8	-	-	SYM
ecj-14022	277	9	43	43	NUM
ecj-14022	277	10	.	.	PUNCT
ecj-14022	278	1	(	(	PUNCT
ecj-14022	278	2	in	in	ADP
ecj-14022	278	3	turkish	turkish	NOUN
ecj-14022	278	4	)	)	PUNCT
ecj-14022	278	5	.	.	PUNCT
ecj-14022	279	1	article	article	NOUN
ecj-14022	280	1	[	[	X
ecj-14022	280	2	page	page	NOUN
ecj-14022	280	3	94	94	NUM
ecj-14022	280	4	]	]	PUNCT
ecj-14022	281	1	[	[	X
ecj-14022	281	2	emergency	emergency	NOUN
ecj-14022	281	3	care	care	NOUN
ecj-14022	281	4	journal	journal	NOUN
ecj-14022	281	5	2025	2025	NUM
ecj-14022	281	6	;	;	PUNCT
ecj-14022	281	7	21:14022	21:14022	X
ecj-14022	281	8	]	]	PUNCT