Jurnal Empowerment Volume 7 Nomor 2, September 2018 e-ISSN : 2580-7692 p-ISSN : 2252-4738 20 INTERPERSONAL COMMUNICATION STRATEGY OF TRAINERS AND PLAYERS IN IMPROVING THE ACHIEVEMENT OF THE FUTSAL TEAM OF UPI BANDUNG (Qualitative Study of Putri UPI Bandung Futsal Team) Arief KurniawanIKIP SiliwangiAriefKurniawan@gmail.com ABSTRACTInterpersonal Communication Strategy for Trainers and Players in Improvingthe Achievement of UPI Bandung Futsal Team. Interpersonal communication iscommunication that has a large effect in terms of changing the attitudes andthoughts of others, especially individuals. This study aims to describe andanalyze How Interpersonal Communication Strategies for Trainers and PlayersImprove UPI Bandung Futsal Team Achievement (Qualitative Study of TeamsPutri UPI futsal Bandung). "This research uses descriptive research with aqualitative approach. The focus of the research include: (1) The Role ofInterpersonal Communication of Trainers and Players in Improving theAchievement of UPI Bandung Futsal Team (2) Interpersonal CommunicationStrategy of Trainers and Players in Improving the Achievement of UPI BandungFutsal Team (3) Results of Interpersonal Communication of Trainers andPlayers in Improving Team Achievement UPI Bandung Futsal (4) Driving andInhibiting Factors of Interpersonal Communication Strategy for Trainers andPlayers in Improving the Achievement of UPI Bandung Futsal Team. The resultsof this study are the strategies of Interpersonal Communication for Trainersand Players in Improving the Achievement of the UPI Futsal Team in Bandung. Keywords: Communication, Interpersonal Communication, Achievement A. INTRODUCTION Sports have an important role in human life, in modern life today humans cannot beseparated from sports activities. Sports teaches someone about discipline,sportsmanship, not giving up easily, having a high competitive spirit, the spirit ofworking together, understanding the rules, and making decisions. In short, exercise willshape humans with physical and spiritual healthy personalities.One of the most popular sports in the community is futsal. Futsal sports are one of thesports that has developed in the wider community. At school, futsal sports are used asnon-subject learning or extracurricular. In the school environment there areextracurricular activities that aim to channel the interests and talents of athletes.Interpersonal communication is communication that has a large effect in terms ofchanging the attitudes and thoughts of others, especially individuals. This is because,usually the parties involved in the communication meet directly, do not use the media indelivering the message so that there is no distance that separates the communicatorfrom the communicant. This communication is included in the communication that is Jurnal Empowerment Volume 7 Nomor 2, September 2018 e-ISSN : 2580-7692 p-ISSN : 2252-4738 21 most often done, because the party providing information can interact with the personwho is the other person. Sports achievement is achieved with effort that is not easy,must be with maximum effort, correct training patterns, and effective communicationbetween the coach and the player. Often found failure in training, caused by a weakcommunication system. For this reason, as a trainer of the UPI Bandung Futsal Club, it isnecessary to have skills and develop effective communication in the training process tobe easily understood by the players.The diversity of UPI Bandung Futsal Club players causes the need for appropriatecommunication in a training situation and during evaluation after training the players.Interpersonal communication is considered necessary to be used and controlled by atrainer in communicating to players during training in the field as well as interactionsoutside the field. UPI Bandung Futsal Club has three training programs, includingstrategy training, physical training, and agility training. Good communication willfacilitate the process of sending the intended message from the coach, so that if what isinstructed from the three training programs by the trainer then performed well by theplayer.The author chooses the effectiveness of Interpersonal communication between thetrainer and the UPI Bandung Futsal Club player, because researchers are interested inthe background of the different tribes of players and the players who are women. Inaddition, an increase in achievement adds to the interest of researchers to find out moreabout interpersonal communication at the UPI Bandung Futsal Club in improvingachievement.Based on the above background, the researcher makes a research title, namely"Interpersonal Communication Strategy for Trainers and Players in Improving theAchievement of the UPI Bandung Futsal Team (Qualitative Study of the Princess UPIBandung futsal team)." THEORY STUDY 1. Concept of Out of School Education a. Basic Concepts of Out-of-School EducationThere are so many notions of education paths; formal, non-formal and informal, amongothers according to Coombs, Kleis, Axiin, Law Number 20 of 2003 concerning theNational Education System Article 1 and PP Number 17 of 2010 concerning themanagement and organization of education. Where from these opinions in general it canbe concluded that formal education is a structured, tiered education, carried outsystematically by implementing certain disciplines. Whereas non-school education is asupplement to supplement, complementary can also be as formal education that suitsthe needs of the community, the material is practical and tends to skills with a shorttime, although sometimes there is a tiered system, the program is planned and there isnot only a learning process teaching but also teaching each other. The informaleducation is an independent family and environmental education pathway, lasting forlife or not bound by a grace period, occurs between the child and his family, his themeand the surrounding community; This path education does not specify its purpose at aparticular goal but rather to the cultivation and development of humans into humanbeings who have virtuous moral, values, character and behavior. Jurnal Empowerment Volume 7 Nomor 2, September 2018 e-ISSN : 2580-7692 p-ISSN : 2252-4738 22 b. PLS Position in the National Education SystemThe purpose of education as an institution is that education is a vehicle or mechanismthat has an institutional structure, task rules and work procedures. Although it does nothave institutions that are as strict as formal education, non-formal education still haswork procedures, mechanisms and regulations that are more flexible and adapted to thecircumstances. Out of school education is an activity that concerns the results andprocesses of education itself.Non-formal education is very concerned with the change of society in a micro or localdevelopment (local development) in the community which has a direct impact on thedevelopment of human resources through education. Education as a central element ofdevelopment has a function as a tool to increase political awareness and socialawareness, increase the number of skilled workers and improve trained humanresources.In the national education system consists of 2 subsystems, namely the school educationsubsystem and the non-school education subsystem. The first programs are formal,implemented from kindergarten to college. While the second includes non-formal andinformal education programs, carried out in families and daily experiences throughstudy groups, courses, landfill learning groups and other education units. 2. Concept of Communication Strategy a. Understanding Communication StrategiesAccording to Arifin (1994: 10), communication strategy is the overall decision ofconditions about actions that will be carried out in order to achieve goals.Communication strategy is an art or a way of determining the position and building theimage of the organization and must also be supported by good communicationtechniques, methods of delivery and selection of appropriate media. communication canalso be applied to separate projects in long or short term plans, or can point to acommunication strategy outside of the periodic plan or under a comprehensiveorganizational strategy. Communication strategy is a combination of communicationplanning and management which involves communication components to achieve apredetermined goal. b. Communication Functions and Objectives CommunicationStrategy Strategies function as a way for effective communication. While the goal is to(Liliweri, 2011: 248):1) Tell (Announcing)Strategy aims to inform the core information of the message to be conveyed in order toattract the attention of the target, which will then bring other supporting information tothe surface.2) Motivating (Motivating)A person takes action starting from the motivation he creates, therefore the strategyaims to motivate someone to do things related to the purpose or content of the messageto be conveyed.3) Educating Jurnal Empowerment Volume 7 Nomor 2, September 2018 e-ISSN : 2580-7692 p-ISSN : 2252-4738 23 More than just telling, the strategy aims to educate through the message conveyed sothat the community can judge the good or bad or not to receive the message we convey.4) Disseminating Information (Informing)To streamline communication, the strategy aims to disseminate information specificallyaccording to the target or target of the specified communicant.5) Supporting Decision Making (Decision Making) TheStrategy here aims to make someone dare to make a decision from the series ofinformation delivery he gets. Communication strategies are considered successful ifimplemented in accordance with the plan and the goal desired by the communicator hasbeen reached. 3. Basic Concepts of Interpersonal Communication a. Understanding InterpersonalCommunication Communication is a process either with symbols, signals, or behavior oractions. Understanding this communication at least involves two or more people byusing communication methods commonly done by someone such as through oral,written or nonverbal signals. Interpersonal communication (interpersonalcommunication) is communication between people face-to-face, which allows eachparticipant to capture other people's reactions directly, both verbally and nonverbally(Deddy Mulyana, 2005: 73).Interpersonal Communication is the process of exchanging information betweensomeone with at least one other person or usually between two people who can bedirectly identified behind it. Interpersonal communication forms relationships withothers (Muhammad, 2009: 159). b. Interpersonal Communication Objectives InterpersonalCommunication has a variety of objectives, including the following :1) Knowing yourself and othersInterpersonal communication gives us the opportunity to talk about ourselves, we willget a new perspective about ourselves and understand more deeply about attitudes andour behavior. Through Interpersonal Communication we will also know the values,attitudes and behavior of others. We can recognize and predict the actions of others.2) Knowing the Outside WorldInterpersonal communication also allows us to understand our environment well aboutobjects, other people's events. Much of the information we have now comes fromInterpersonal interactions.3) Creating and Maintaining Relationships Become MeaningfulMany of the time we use in Interpersonal Communication. Aims to create and maintainsocial relationships with others. Such relationships help reduce loneliness and tensionand make us feel more positive about ourselves.4) Changing attitudes and behaviors Jurnal Empowerment Volume 7 Nomor 2, September 2018 e-ISSN : 2580-7692 p-ISSN : 2252-4738 24 In interpersonal communication we try to change the attitudes and behavior of others.We want someone to choose a certain way, try new food, buy an item, think in a certainway to believe that something is right or wrong, and so on. We use a lot of time topersuade others through interpersonal communication.5) Playing and looking for entertainmentTelling with friends about weekend activities, talking about sports, telling funny eventsis an activity to get entertainment. Often these goals are not considered important, butactually such communication needs to be done, because it can make the atmospherefree from seriousness, tension, saturation, and so on. RESEARCH METHODSThe research method that I use is descriptive research method, with data collectiontechniques. interviews, observation, documentation and literature studies. The datacollection stage is orientation, exploration, and member cheek, with data analysistechniques, data reduction, data display, and conclusions or verification. DISCUSSION 1. The Role of Interpersonal Communication for Trainers and Players in Improving the Achievement of the UPI Bandung Futsal TeamThe role of interpersonal communication coaches and players in improving theachievements of the UPI Futsal Team can be obtained information which includesopenness, empathy, supportive attitudes, positive attitudes and equality betweentrainers and players The role of interpersonal communication coaches and coach players as well as playersmust have mutual openness can receive input from coaches and players with thewillingness to open up in disclosing information which is characterized by honestybetween coaches and players in responding to information conveyed with opennessinterpersonal communication between coaches and players will take place in a fair,transparent, two-way manner, and can be accepted by all Team members. Empathy in the interpersonal communication of coaches and players in enhancing theachievements of the UPI Futsal Team is the ability of the trainer to feel if he is a playerso that he can understand something that is being experienced by the player, can feelwhat the player feels and can understand something from another person's point ofview because if the coach has the coach's sense of empathy will be able to understandthe motivations and experiences, feelings and attitudes of players and the expectationsand desires of the players. When a coach has a sense of empathy it will be a filter so thatit is not easy to blame others but a coach will be accustomed to understanding theessence of each situation not solely based on the trainer's point of view but using theplayer's point of view the essence of empathy by the coach to the player is their Jurnal Empowerment Volume 7 Nomor 2, September 2018 e-ISSN : 2580-7692 p-ISSN : 2252-4738 25 individual business each party to feel what is felt by the player and can understand theopinions, attitudes and behavior of players. Supporting attitudes in interpersonal communication coaches and players in improvingthe achievements of the UPI Futsal Team, namely where coaches and players havemutual support in achieving common goals which means coaches and players eachcommunicates with a shared commitment to support open interaction. Therefore thetrainer must have a relevant attitude so that the trainer has a relevant response that isspontaneous and straightforward with descriptive descriptions of what the player mustdo and give motivation to the player. Positive attitude in interpersonal communication trainers and players in improving theperformance of the UPI Futsal Team conducted by the trainer which is shown in theform of attitudes and behaviors so that the coaches and players involved inintrapersonal communication must have positive feelings and thoughts in actualactivities to establish cooperation between trainers and players, players and players inthe field are clearly positive attitudes shown by the coach to players with positivethinking towards players, believing in the importance of players, respecting players,giving praise and appreciation to players, commitment to cooperate with players so thatthey can improve the achievements of the UPI Futsal Team Equality in interpersonal communication coaches and players in improving theachievements of the UPI Futsal Team in this case that coaches and players have theinterests of coaches and players are both valuable and valuable and need each otherbecause naturally when coaches and players If you are communicating interpersonally,you never reach a situation that shows similarity because surely one player is smarter,more experienced, young, etc., but the equality that is done by the trainer is in the formof recognition or awareness to put an equal self between players and coaches to create afriendly and comfortable atmosphere. , the existence of two-way communicationbetween the trainer and the player, needing each other, not imposing the will,recognizing the importance of the presence of the player and placing themselves equalwith the player. 2. Strategy for Implementing Entrepreneurship Training in Improving Business Motivation and Ability in Police PersonnelInterpersonal communication strategies for coaches and players in improvingperformance The futsal team certainly variemprove their achievements The futsal teamis increasingly want to do what is instructed by the trainer is to take steps, identify thevision and mission, determine the program of activities, determine goals, recognize theaudience, develop messages, communication mechanisms / media and control eachstage / type of interpersonal communication activities of coaches and players inimproving achievements of the Bandung UPI futsal team. Jurnal Empowerment Volume 7 Nomor 2, September 2018 e-ISSN : 2580-7692 p-ISSN : 2252-4738 26 Identifying the vision and mission in interpersonal communication carried out bytrainers is the goal of the futsal team that can be achieved by the communication ofcoaches to players by containing goals, aspiration hopes that are realized through thefutsal team missionDetermining the activity program of futsal teams in interpersonal communicationconducted by trainers and players based on the objectives of the vision and mission ofthe UPI Bandung Futsal Team and the preparation of the steps to be used in realizingthe team's goals which means by preparing all needs, formulating the implementation ofactivities and then providing information about all matters relating to the steps inachieving The goal of the Futsal Team which is then agreed upon by the trainer andplayerRecognizing the audience or player for a trainer through interpersonal communicationin improving achievement is a science that must be possessed by the coach byunderstanding the player by knowing themselves itself and the person who is theinterlocutor so that the process of communication between the trainer and the playercan run smoothly by developing a curiosity protection mechanism what the playerexpects through communication by the coach and coach to understand the player'sgoals so that the trainer can evaluate the sincerity or accuracy of what is conveyedDeveloping messages and mechanisms for interpersonal communication trainers andplayers to improve the achievements of the UPI Bandung futsal team. Trainers throughinterpersonal communication by exchanging ideas and ideas with players with the aimof achieving common views on the ideas exchanged in order to improve theachievements of the UPI Bandung Futsal Team. In reaching an agreement between thecoach and the player in interpersonal communication the coach makes the player hearor see what the coach is talking about or shows, then makes the player understand whatthe coach is talking about and show, make the player agree or not what the coach istalking about with the right understanding, make the player can accept our intentionsand take action according to the intent of the coach and get feedback from players.The aim of the training program in interpersonal communication by trainers andplayers who became the goal of this training program was the achievement of a team'sfutsal team who wanted to win a competition. Then a coach makes an exercise programthat is appropriate for the team so that it can win a competition or matchs depending onthe conditions of the player, in this case the strategy carried out by coaches to players 3. Results of Interpersonal Communication Coach and Players In Improving the Achievement of UPI Futsal Team BandungResults of Interpersonal Communication Coach and Players In Improving theAchievement of UPI Bandung Futsal Team includes finding yourself, finding the outsideworld creating and maintaining relationships becomes more meaningful, changesbehavior attitudes and enhances achievement One of the results of interpersonalcommunication coaches and players in improving the achievements of UPI Bandungfutsal team is that coaches and players can find personal or personal because if thecoach is involved in interpersonal meetings with players . The trainer learns a great dealabout coaches and players with interpersonal communication between the coach andthe player giving the player an opportunity about what the player likes or about theplayer by talking about the player with the coach can provide a tremendous source of Jurnal Empowerment Volume 7 Nomor 2, September 2018 e-ISSN : 2580-7692 p-ISSN : 2252-4738 27 feedback to the coach's feelings, thoughts and behavior and players so that they canproduce achievementsThrough interpersonal communication the coaches and players in improving theachievements of the UPI Bandung futsal team are coaches and players can find theoutside world which is meant by interpersonal communication to make coaches andplayers able to understand more about themselves players and coaches it makes thecoach and players understand better the outside world, the world of objects, events andother people create and maintain relationships between coaches and players to be moremeaningful so that in the training process can be maintained and a close relationshipbetween the trainer and the Emain therefore coaches use a lot of interpersonalcommunication time which aims to create and maintain relationships with otherplayers. This relationship helps reduce the loneliness of the tension between the trainerand the player and makes the player feel more positive about themselves changing theattitude and behavior that is meant here the trainer uses more time to persuade playersthrough interpersonal communication which is done by delivering interpersonalcommunication by the trainer is the delivery process a message by the coach to theplayer to inform or change the attitude, opinion or behavior of the player directly orindirectlySo that through interpersonal communication the trainer and the player in improvingthe achievements of the UPI futsal team is an increase in the achievements of the UPIBandung futsal team which is an achievement of the futsal team in the presence ofInterpersonal communication conducted by the trainer so that the trainer can makegood training models according to the needs of the player. Through coaching coaches bydeveloping players in a planned, tiered and sustainable manner obtained frominterpersonal communication carried out by the trainer 4. Driving and inhibiting factors of Interpersonal Communication Strategy for Trainers and Players in Improving Achievement of UPI Bandung Futsal TeamInterpersonal communication strategies of coaches and players are special ways thatcarried out by the trainer in communicating to provide understanding to the player sothat the player can achieve the expected performance. There are several factors that canbe supportive and inhibiting for the trainer in conducting interpersonal communicationstrategies such as:Drivers of Interpersonal Communication Strategy Trainer and Players In Improving theAchievement of UPI Bandung Futsal Team include coaches and players who can meetpersonally, empathetically appropriately to others and communicate with those thatcan be understood with each other and communicate with those that can be understoodwith each other in a meaningful way, respecting each other positive and reasonablewithout judging or objecting and showing full trusting behavior strengthens the feelingof security towards othersInhibiting Factors Interpersonal Communication Strategy Trainers and Players inImproving the Achievement of the Bandung UPI Futsal Team include Differentperceptions, emotional reactions, inconsistencies between words and deeds, suspicions,unclear processes, feeling unsuitable, prejudiced or arrogant. CONCLUSION Jurnal Empowerment Volume 7 Nomor 2, September 2018 e-ISSN : 2580-7692 p-ISSN : 2252-4738 28 This conclusion is based on the results of processing interviews of research resultsrelating to "How the Interpersonal Communication Strategy of Trainers and PlayersIncreases the Achievement of the UPI Bandung Futsal Team (Qualitative Study of thePrincess UPI futsal team in Bandung)."The role of interpersonal communication coaches and players in improving theachievements of the Futsal Team UPI Bandung. The role of the coach in interpersonalcommunication includes attitudes of openness, empathy, supportive attitudes, positiveattitudes and equality attitudes between trainers and players which is the role ofinterpersonal communication coaches and players in improving achievementInterpersonal communication strategies of coaches and players in improvingachievement The futsal team is certainly different -different depending on the conditionof the player, in this case the strategy that the coach does to the player to improveachievement The futsal team increasingly wants to do what the instructor instructs is totake steps, identify the vision and mission, determine the program of activities,determine goals, recognize the audience, developing messages, communication / mediamechanisms and controlling each stage / type of interpersonal communication activitiesof coaches and players in enhancing the achievements of the Bandung UPI futsal team.The results of Interpersonal Communication Coach and Players In Improving theAchievement of the UPI Bandung Futsal Team include finding oneself, finding theoutside world creating and maintaining relationships to be more meaningful, changingbehavioral attitudes and enhancing the achievement of driving factors InterpersonalCommunication Strategy Coach and Players in Improving the Achievement of UPI FutsalTeam Bandung includes coaches and players who can meet in person, empathizeappropriately with other individuals and communicate with those that can beunderstood with each other and communicate with those that can be understood witheach other in a meaningful, positive and fair way without judging or objecting and showthe behavior that believes in full strengthens the feeling of security against the otherinhibiting factors Interpersonal Communication Strategy Trainer and Player InImproving the Achievement of UPI Bandung Futsal Team includes different perceptions,emotional reactions, inconsistencies between words and actions, suspicions, unclearprocesses, feeling unsuitable, prejudiced or arrogant. 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