156 

 EEJ 7 (2) (2017) 156-163 
 

English Education Journal 
 

http://journal.unnes.ac.id/sju/index.php/eej 

 

 
FTA and Politeness Strategies in Prospective Students’ Personal Statements to 
Apply for A Master’s Program Abroad  
 
Ratna Widya Iswara, Mursid Saleh 
 
English Language Education Postgraduate Universitas Negeri Semarang, Indonesia 

 

Article Info 
________________ 
Article History: 
Recived 29 December 
2016 
Accepted  05 July 2017 
Published  01 August 
2017 

________________ 
Keywords: 
face threatening acts, 
master’s program abroad, 
personal statements, 
politeness strategies 

Abstract
 

___________________________________________________________________ 
Face threatening acts (FTAs) are sometimes unavoidable in communication. 
Thus, politeness strategies to soften the FTAs are needed to mitigate the risk of 
face loss. This study was aimed to investigate FTAs, politeness strategies and 
factors that influenced the choice of politeness strategies in prospective 
students’ personal statements to apply for a master’s program abroad. This 
research applied descriptive qualitative method. In collecting the data, the 
writer used documentary method to gather 11 personal statements from 
prospective master students. The data were analyzed based on politeness 
theory proposed by Brown and Levinson (1987). The results showed that all 
eleven successful personal statements contained both face threatening acts and 
politeness strategies. The total face threatening acts found were 147 including 
the acts that threatened both the positive and negative face. Among all FTAs, 
boasting became the highest occurrence. From four strategies in doing FTAs, 
only positive politeness and negative politeness were used. The highest 
occurrence of positive politeness was being optimistic, and using hedge for 
negative politeness strategy. Power, distance, rank of imposition, type of FTA 
and gender became the factors that influenced the choice of politeness 
strategies. 
 

 
© 2017 Universitas Negeri Semarang 

 
Correspondence Address:  

 Kampus Pascasarjana Unnes, Jalan Kelud Utara III Semarang 50237 
 E-mail: ratnawidyaiswara@gmail.com 
 
 
 
 
 
 
 

p-ISSN 2087-0108 

e-ISSN 2502-4566 
 

 

 



 

Ratna Widya Iswara & Mursid Saleh. / EEJ 7 (2) 156-163 (2017) 
 

157 

INTRODUCTION 
 
Politeness is one of the important aspects 

of the language use in an interaction. When 
people interact, they use politeness strategies to 
soften the threat to each other’s face. The 
present study investigates face threatening acts, 
politeness strategies, and factors which 
influenced the choice of politeness strategies in 
prospective students’ personal statements to 
apply for a master’s program abroad. This study 
is motivated by the fact that many Indonesian 
students decide to apply for continuing study 
abroad every year. Studying abroad has 
numerous benefits not only in educational and 
academic domain, but also in intercultural, 
social and communicative skills. Being an 
international student can broaden knowledge 
and deepen expertise in global educational 
settings.  

One of the requirements to apply for 
studying abroad is personal statement. Filling 
out the application forms and working on the 
personal statements often becomes students’ real 
difficulty. The application is extremely 
important because it is the initial means of 
communication with the prospective universities 
or funding parties for scholarships. Therefore, it 
must capture their attention. Moreover, since the 
personal statement is in written text, the 
interlocutors are invisible. This can lead into a 
difficult and challenging situation, especially for 
foreign language learners. 

Bhatia (1993) in Ding (2006) states that 
personal statement or the graduate school 
application letter, as an academic promotional 
genre serves as one of the most important 
documents in the graduate school admission 
process. Ideally, to gain admission, personal 
statements need to present the highlights of self 
introduction, academic and professional 
qualifications, study plan, interests and 
motivation in studying in the target field, future 
contribution,even strengths and weaknesses. 
However, they also need to avoid grossly 
excessive self-praise and elevation. It should be 
designed to show the high-profiled image but 
without sounding too boastful.  

Despite its importance, face threatening 
acts and politeness strategies in personal 
statements have received very little attention. 
Hence, this research aims to explore such 
writings within the framework of Brown and 
Levinson’s politeness theory (1987). Moreover, 
since it is the pragmatic issue that has developed 
in this context, the students are non native 
English speakers, and have no cultural 
experience of living in English speaking 
countries, it is interesting to examine whether or 
not the students realized face threatening acts 
and politeness theory in writing the personal 
statements. 

 
On Politeness and Face 

Goffman (1967:5) describes the concept of 
face as the positive social value a person 
effectively claims for himself by the line others 
assume he has taken during a particular contact. 
Thomas (1995:168-169) stated that the term 
‘face’ in the sense of ‘reputation’ and good 
name’ has been used widely in phrases such as 
‘losing face’ and ‘saving face’. 

Face includes two components, positive 
face and negative face. Positive face is the need 
to be liked and to maintain a positive self-image. 
This is the want to be desired or accepted. 
Negative face is the need for autonomy and for 
the freedom of thought or action. This is the 
want to be unimpeded by others (Brown and 
Levinson, 1987:61). 
 
Face Threatening Acts 

Face threatening acts (FTAs) can be 
defined as any action or utterance that threatens 
positive or negative face. Kedveš (2013:435) 
states that positive FTAs threaten face by 
expressing the speaker’s negative evaluation of 
the hearer’s positive face, e.g., disapproval, 
insults, accusations, complaints, contradictions, 
disagreements. Meanwhile, negative FTAs can 
threaten to the hearer when they place pressure 
on the hearer to perform or not to perform a 
particular action; e.g. advice, suggestions, 
requests, orders, remindings, warning, promise, 
offers, or strong feeling such as anger, 
compliments, and admiration. 



 

Ratna Widya Iswara & Mursid Saleh. / EEJ 7 (2) 156-163 (2017) 
 

158 

Brown and Levinson’s Politeness Strategies 
Politeness strategies are developed in 

communication to avoid face-threatening acts in 
order to make the harmonious relationship 
between the interactants. 

 

 

Figure 1. Brown and Levinson’s Politeness 
Strategies 
 

Based on the figure above, there are five 
main choices of politeness strategies that can be 
applied in communication: (1) Bald-on-Record, 
(2) Positive Politeness, (3) Negative Politeness, 
(4) Off-Record, and (5) Don’t Do the FTA. The 
choice of the strategies depends on the risk of 
face loss. The more an act threatens the 
speaker’s or the hearer’s face, the more it needs a 
higher-numbered politeness strategy. 
 

METHODS 
 
In this study, a descriptive qualitative 

research was used since the main purpose of the 
study was to analyze the face threatening acts, 
politeness strategies, and their factors in personal 
statements. Face theory and politeness strategies 
proposed by Brown and Levinson (1987) was 
employed because this was the most appropriate 
design to analyze the face threatening acts and 
politeness strategies.  

The object of study was eleven successful 
personal statements written by Indonesian 
students from many departments and 
universities in Indonesia in applying for a 
master’s degree in several universities abroad in 
the United Kingdom, the United States, the 
Netherlands, Japan, Italy, and South Korea. 

From eleven successful personal 
statements, eight of them were obtained 
personally by request since the writers had 
known the applicants, from the same 
almamater, Semarang State University. 
Meanwhile, the rest three of them were obtained 
from the internet where the applicants freely 
published them on their personal blogs after 

ensuring that the personal statements were 
successful to apply for a master’s degree.  

These data were gathered and identified 
by choosing the sentences which contain face 
threatening acts, politeness strategies, and how a 
form is used strategically in order to achieve the 
students’ goals. From selected sentences 
containing FTAs and politeness strategies, 
classification was made to categorize the type of 
FTAs, politeness strategies, and their factors. 
 
Triangulation 

According to Merriam (2002), there are 
some strategies which a qualitative researcher 
needs to be ethical and trustworthy. A technique 
to ensure the trustworthiness of data by 
employing something outside the data to 
investigate or to compare the data is called as 
triangulation.  

This study was triangulated by using 
theory triangulation. Through this type, the 
researcher is going to use theoretical perspective 
to examine and interpret the data. The 
theoretical perspective is theory of face 
threatening acts and politeness strategies by 
Brown and Levinson (1987). Furthermore, two 
supervisors as linguistic experts were involved to 
re-check and analyse the triangulation of data in 
this study. 

 

RESULTS AND DISCUSSIONS 

 
The data were gathered and then were 

classified from the findings comprise 
pseudonym, gender, department, master 
university, and country as illustrated in Table 1.  

 
The above table shows that  the total 

number of participants was eleven and all of 
them were Indonesian from many different 
educational background. There were five male 
students and six female students. All of them 
had finished undergraduate degree from many 
universities in Indonesia. The participants’ first 
language of communication was Indonesian, so 
English was not their mother tongue. All of their 
personal statements was written in English and 



 

Ratna Widya Iswara & Mursid Saleh. / EEJ 7 (2) 156-163 (2017) 
 

159 

successfully accepted in good accredited master 
program at several universities abroad. 

 
Table 1. General Information about the 
Respondents 

Pseudonym Gender Department Master University 

Applicant 1 Female English Education 
Kyushu 
University, Japan 

Applicant 2 Female English Education FLTA, USA 

Applicant 3 Male English Education 
Ohio State 
University, USA 

Applicant 4 Female English Education 
Ohio State 
University, USA 

Applicant 5 Male Mathematics Education 
University of 
Nottingham, UK 

Applicant 6 Female English Education 
University of 
Birmingham, UK 

Applicant 7 Female English Education 
Ohio State 
University, USA 

Applicant 8 Male Computer Engineering 

Kwangwoon 
University, South 
Korea 

Applicant 9 Male English Education 
Ohio State 
University, USA 

Applicant 
10 Female French 

University of 
Bologna, Italy 

Applicant 
11 Male 

Forest 
Products 
Technology 

Wageningen 
University, 
Netherlands 

 
Face Threatening Acts 

This study highlighted the negative and 
positive FTAs which damage the addressee’s 
face, as well as the applicant depending on the 
interaction. Four different types of FTAs were 
identified altogether. The following table shows 
the concrete numbers of FTAs used by the 
applicants, divided into four types, negative to 
the addressee, negative to the applicant, positive 
to the addressee, and positive to the applicant. 

 
The exploration of personal statements 

resulted in a total of 147 detected FTAs from all 
eleven personal statements, which indicated an 
average of 13,36 FTAs per personal statement. 
The FTAs were categorized into positive or 
negative and aimed towards the applicant or the 

addressee. The figure presented in Table 4.2 
revealed that positive FTAs occurred more 
frequently than negative FTAs, although 
negative FTAs have more vast majority of type 
rather than positive FTA. The positive FTAs 
which posed a threat to the addressee is higher 
than positive FTAs which threaten the 
applicant’s face.  

 
Table 2. Types of Face Threatening Acts 

Face Threatening 
Acts 

Frequency Percentage 
(%) 

Negative 38 25.85 

To the addressee   

Offer 1 0.68 

Suggestion 3 2.04 

Promise 29 19.73 

To the applicant   

Expressing thanks 5 3.40 

Positive 109 74.66 

To the addressee   

Boasting 95 64.63 

To the applicant   

Emotion leakage  6 4.08 

Self humiliation 8 5.44 

Total 147 100 

 
Positive FTA which was aimed to the 

addressee, in this case only boasting, got the 
highest number (64,63%) among all FTAs. Each 
student has boasting expression on their 
personal statements. On the other hand, positive 
FTAs which aimed to the applicants occurred 14 
times in total, including 6 statements of self 
humiliation and 8 statements of emotion 
leakage. The number of negative FTAs was less 
than positive FTAs. These personal statements 
only contained four types of negative FTAs: 
negative FTA to the addressee, which was 
promise, suggestion, offer; and negative FTA to 
the applicant, which was expression of thanks. 

 
 



 

Ratna Widya Iswara & Mursid Saleh. / EEJ 7 (2) 156-163 (2017) 
 

160 

Promise 
In the negative FTA, promise gets the 

highest number which occurred in 31 sentences. 
Most of them occurred in the students’ promises 
when they plan to go to back to Indonesia to 
give contribution after finishing the master 
program. One example of the data were 
described below. 

Hopefully, after I finished studying in the 
United States, I will make some improvements in 
English teaching in my country and make a 
contribution to the development of the nation as well. 

In the datum, Applicant 3 hoped and 
promised that after finishing his study in the 
United States, he will make better improvements 
for his nation, Indonesia. This is very important 
since many funding parties presuppose their 
applicants to go back to their countries after 
finishing the program. 

 
Expressing Thanks 

Expressing thanks is instrinsically face 
threatening because it can threaten the 
addresor’s negative face, i.e. freedom of action 
and freedom of imposition. The example of 
expressing thanks was found four times in the 
data of some applicant’s personal statements. 
One of them is detailed as follow. 

Thank you for considering my candidacy for 
the master’s degree program in TEFL in University of 
Birmingham. 

Some applicants expressed their thankful 
expressions to the admission committee of the 
university or funding parties once in their 
personal statement, as written by Applicant 6 
above. The expression of thanks implied that he 
was hopeful that the personal statements and the 
application would be considered to be accepted. 

 
Boasting  

Boasting becomes the highest FTA might 
becaused that personal statements should give 
good first impression and self-image. All of the 
students boast on their personal statements. 

In 2012, for instance, I was the winner of 
Scientific Writing Competition in Central Java, 
Second winner of outstanding student competition in 

Mathematics Department and finalist of national 
essay competition in Surakarta. 

Boasting was mostly done by applicants in 
showing their activities which were relevant to 
their goals of study and working experience, 
their good GPA, strong motivation and life goal, 
and academic background and achievements 
such as aforementioned by Applicant 5. All 
these expressions were used to show off their 
strength, skills, and desire to be accepted in the 
prospective universities or to be funded by 
scholarship. 

 
Politeness Strategies 

Besides face threatening acts, this study 
also investigated the use of politeness strategies 
in the data. From 4 possible strategies in doing 
FTAs as stated by Brown and Levinson 
(1987:69), only two of them were found in this 
study, i.e. positive politeness and negative 
politeness. The frequency of politeness strategies 
is shown on the table below. 

 
Table 3. The Frequency of Politeness Strategies 

No Politeness Strategy Frequency Percentage (%) 
1 Bald-on-Record 0 0,00 
2 Positive Politeness 

(1) Exaggerate 
sympathy 
(2) Intensify interest 
to the addressee 
(3) Presuppose, 
raise, assert common 
ground 
(4) Assume, assert 
reciprocity 
(5) Be optimistic 
(6) Give reason 

148 
2 
44 
26 
3 
62 
11 

80,87 
1,17 
25,73 
15,20 
1,75 
36,26 
6,43 

3 Negative Politeness 
(1) Use question, 
hedge 
(2) Be pessimistic 
(3) Give deference 

35 
29 
1 
5 

19,13 
16,96 
0,58 
2,92 

4 Off-Record 0 0,00 
Total 183 100 

 
From the table, there was no bald-on-

record either off-record strategies found in the 
personal statements, hence, this study focused 
only to the positive and negative politeness 
strategies. There were 183 sentences containing 
politeness strategies on the personal statements 
for total positive and negative politeness, 148 
positive politeness and 35 negative politeness. 

 
 



 

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161 

Be Optimistic  
Be optimistic became the highest positive 

politeness among the other politeness strategies. 
It occurred in each personal statement since 
every student used it with the hope that their 
application would be accepted by the 
prospective universities and funding parties.  

I’m sure by participating in Master CLE 
Erasmus Mundus Scholarship Program I will earn 
more knowledge and valuable experience, and at the 
same time share it with other people for a better future 
of us all. 

The aforementioned datum was taken 
from Applicant 10’s personal statement in being 
optimistic that her participation in the master 
program would be valuable knowledge and 
experience for better future. 

 
Use Question, Hedge 

Hedge means word or phrase that 
modifies the degree of membership of a 
predicate or noun phrase in a set of sentence.  

I think I have carefully planned my study 
program in Japan. 

As shown in the above sentences written 
by the applicants, this group of pragmatic 
markers was oriented towards the addressee. By 
using the subjectivity markers, such I think, the 
applicant softened the content of the sentence 
and indicated that the message should be viewed 
by the addressee just as the applicant’s personal 
view. 

 
Factors Influencing the Choice of Politeness 
Strategies 

Brown and Levinson (1987:228) argued 
there are three social determinants when 
choosing the politeness strategies to hinder the 
threat. They are Power (P), Distance (D) and 
Rank of imposition (R). The combination of 
these three valueswill indicate the importance of 
the FTAs, which in succession have an impact 
on the strategy which is employed. 

 
Power 

It was clearly found that all applicants had 
lower level of power than the addressee. Seeing 
from the power and the role-set in the 

relationship, the applicant had less power 
because the addressee was the one who would 
consider the status of the applicants, whether 
they would accept or reject them for a master’s 
program.  

Dear Dr. R (abbreviated) 
By giving deference with full academic 

honorific title, Applicant 3 showed more polite 
way in writing their personal statements to the 
addressee. Since the applicant essentially stood 
lower than the addressee in social and 
hierarchical position, it was expected that the 
applicants had reason to be more polite, and the 
addressee was less. One of the proof was by 
giving deference to the addressee, which meant 
that the addressee had higher social status than 
the applicants. 

 
Distance 

Between the applicants and addressee, it 
was found that the social distance (D) was high, 
because they were not closely related. Even they 
were strangers. The applicants used formal 
language, which implied high distance between 
them and the addressee, because the applicants 
did not know the addressee well and mostly did 
not know him or her at all.  

 
Rank of Imposition 

Furthermore, seeing from the ranking of 
imposition, the topic stated in the personal 
statements was complicated. Therefore, the FTA 
given to the addressees might be great, because 
the ranking of imposition was great since it was 
used to apply for a master’s program abroad and 
scholarship. The applicants imposed on the 
addressee much in order to be accepted in the 
prospective universities, so they used very polite 
strategies in uttering their meanings. Since all 
the applicants implicitly requested to be accepted 
in the prospective universities or funding parties, 
the weight of the imposition was almost the 
same. 

 
Type of FTA 

Besides power, distance and rank of 
imposition, it was found that there was another 
factor which could be added, i.e. type of FTA. 



 

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162 

Type of FTA also influenced the choice of 
politeness strategy. For example, in doing 
boasting, many applicants mostly combined it 
with two politeness strategies, intensify interest 
to the addressee and be optimistic. Although 
there were other politeness strategies combined 
with this type of FTA, both politeness strategies 
were mostly used. To get a clear picture of this 
matter, Table 3 showed the most frequent 
combination for each FTA in the data. 

 
Table 4. Combination between Type of FTA 
and Politeness Strategies 

FTA Politeness Strategies Frequency 

Boasting Be Optimistic 19 

Emotion 
Leakage Be Optimistic 2 

Self 
Humiliation Be Optimistic 3 

Offer Assume/Assert Reciprocity 1 

Suggestion 
Presuppose, raise, 
assert common 
ground 

2 

Promise Be Optimistic 17 

Expressing 
Thanks Be Optimistic 4 

 
Combination of FTA boasting and 

politeness strategy be optimistic occurred the 
most frequent compared to other combination. It 
happened in 19 combinations wrote by the 
applicants in their personal statements. One of 
the example was given by Applicant 9 as shown 
in datum below. 

Specifically,I do really hope that the presence of 
several international accepted professionals in the field 
of English Language Teaching offered by Ohio State 
University can help me in pursuing the dream I have I 
hope this letter of intent supports my application to 
Ohio State University and demonstrates that I am a 
passionate student who will learn at my fullest-
capacity. 

In his first sentence, he showed his 
optimism by hoping that his prospective major 
offered by the university could help him in 
pursuing his dream. Later, he followed it by 

being boasting in stating that he was a 
passionate student who would learn hard. 

 
Gender 

Lakoff (1975) agreed that women are 
generally more polite and women’s language as 
powerless. She listed a number of attributes of 
women’s language, including the politeness 
tokens hedges and tag questions.This present 
study looked at individual gender of each 
applicant inwriting to addressees whose gender 
were mostly unknown.  

 

 
Figure2. Politeness Strategies Use by Gender 

 
The following figure shows that female in 

this study were more polite than male, 112 to 71 
for the total of positive and negative politeness 
strategies. The total number of each gender 
participated in this study was different, 6 women 
and 5 men. However, this did not lead to 
miscalculation since the difference between 
them is relatively high. The result above is 
possibly supportive of Lakoff’s claim that 
women are more polite than men. However, 
more work is needed to further test this possible 
trend since different languages realize their 
politeness systems differently (Amundrud, 
2012:185). 

 
CONCLUSION 

 
All eleven successful personal statements 

contained both face threatening acts and 
politeness strategies as proposed by Brown and 
Levinson. The total face threatening acts found 
were 147 sentences including the acts which 

0
5

10
15
20
25
30
35
40

Politeness Strategies Use by Gender 

Male Female



 

Ratna Widya Iswara & Mursid Saleh. / EEJ 7 (2) 156-163 (2017) 
 

163 

threatened both the positive and negative face. 
Acts that threatened positive face were boasting, 
self-humiliation, and emotion leakage. 
Meanwhile the acts that threatened negative face 
were in the form of offer, suggestion, promise, 
and expressing thanks.  

In mitigating the FTAs, students also 
implemented some politeness strategies in the 
personal statements. From four strategies in 
doing FTAs as proposed by Brown and 
Levinson, only two of them were used, positive 
politeness and negative politeness. Meanwhile, 
both bald-on-record and off-record strategies 
were not found at all. There were 183 sentences 
containing politeness strategies on the personal 
statements.  

There were five factors which influenced 
the choice of politeness strategies: power, 
distance, rank of imposition, type of FTA and 
gender. All applicants had lower level of power 
than the addressee, high social distance and rank 
of imposition type of FTA was also considered 
in choosing politeness strategies, for example 
boasting and promise were combined with be 
optimistic. It also can be concluded that women 
are more polite than men for each politeness 
strategies. 

REFERENCES 
 

Amundrud, Thomas. 2012. Face-Threatening Acts 
(FTAs) in Advanced Non-Native English 
Speaker (NNES) Emails: A Study of 
Interlanguage Pragmatics. Bull. Nara Univ. 
Educ., Vol. 61, No. 1 (Cult. & Soc.). 

Brown, Penelope and Stephen C. Levinson. 1987. 
Politeness: Some Universals in Language Usage. 
Cambridge: Cambridge University Press. 

Ding, Huiling. 2006. Genre Analysis of Personal 
Statements: Analysis of Moves in Application 
Essays to Medical and Dental Schools. English 
for Specific Purposes 26 (2007) 368–392.  

Goffman, Erving. 1967. Interaction Ritual: Essay on 
Face to Face Behavior. New York: Anchor. 

Kedveš, Ana. 2013. Face Threatening Acts and 
Politeness Strategies in Summer School 
Application Calls. Josip Juraj Strossmayer 
University. Jezikoslovlje 14.2-3 (2013): 431-444 

Lakoff, Robin T. 1975. Language and a Woman’s Place. 
New York: Harper and Row. 

Merriam, S. B. 2002. Qualitative Research and Case 
Study Application in Education. San Fransisco: 
Jossey-Bass. 

Thomas, Jenny. 1995. Meaning in Interaction: An 
Introduction to Pragmatics. New York: 
Longman.

 


	Face threatening acts (FTAs) are sometimes unavoidable in communication. Thus, politeness strategies to soften the FTAs are needed to mitigate the risk of face loss. This study was aimed to investigate FTAs, politeness strategies and factors that influenced the choice of politeness strategies in prospective students’ personal statements to apply for a master’s program abroad. This research applied descriptive qualitative method. In collecting the data, the writer used documentary method to gather 11 personal statements from prospective master students. The data were analyzed based on politeness theory proposed by Brown and Levinson (1987). The results showed that all eleven successful personal statements contained both face threatening acts and politeness strategies. The total face threatening acts found were 147 including the acts that threatened both the positive and negative face. Among all FTAs, boasting became the highest occurrence. From four strategies in doing FTAs, only positive politeness and negative politeness were used. The highest occurrence of positive politeness was being optimistic, and using hedge for negative politeness strategy. Power, distance, rank of imposition, type of FTA and gender became the factors that influenced the choice of politeness strategies.
	INTRODUCTION
	Politeness is one of the important aspects of the language use in an interaction. When people interact, they use politeness strategies to soften the threat to each other’s face. The present study investigates face threatening acts, politeness strategi...
	One of the requirements to apply for studying abroad is personal statement. Filling out the application forms and working on the personal statements often becomes students’ real difficulty. The application is extremely important because it is the init...
	Bhatia (1993) in Ding (2006) states that personal statement or the graduate school application letter, as an academic promotional genre serves as one of the most important documents in the graduate school admission process. Ideally, to gain admission,...
	Despite its importance, face threatening acts and politeness strategies in personal statements have received very little attention. Hence, this research aims to explore such writings within the framework of Brown and Levinson’s politeness theory (1987...
	On Politeness and Face
	Goffman (1967:5) describes the concept of face as the positive social value a person effectively claims for himself by the line others assume he has taken during a particular contact. Thomas (1995:168-169) stated that the term ‘face’ in the sense of ‘...
	Face includes two components, positive face and negative face. Positive face is the need to be liked and to maintain a positive self-image. This is the want to be desired or accepted. Negative face is the need for autonomy and for the freedom of thoug...

	Face Threatening Acts
	Face threatening acts (FTAs) can be defined as any action or utterance that threatens positive or negative face. Kedveš (2013:435) states that positive FTAs threaten face by expressing the speaker’s negative evaluation of the hearer’s positive face, e...

	Brown and Levinson’s Politeness Strategies
	Politeness strategies are developed in communication to avoid face-threatening acts in order to make the harmonious relationship between the interactants.
	Figure 1. Brown and Levinson’s Politeness Strategies

	Based on the figure above, there are five main choices of politeness strategies that can be applied in communication: (1) Bald-on-Record, (2) Positive Politeness, (3) Negative Politeness, (4) Off-Record, and (5) Don’t Do the FTA. The choice of the str...


	METHODS
	In this study, a descriptive qualitative research was used since the main purpose of the study was to analyze the face threatening acts, politeness strategies, and their factors in personal statements. Face theory and politeness strategies proposed by...
	The object of study was eleven successful personal statements written by Indonesian students from many departments and universities in Indonesia in applying for a master’s degree in several universities abroad in the United Kingdom, the United States,...
	From eleven successful personal statements, eight of them were obtained personally by request since the writers had known the applicants, from the same almamater, Semarang State University. Meanwhile, the rest three of them were obtained from the inte...
	These data were gathered and identified by choosing the sentences which contain face threatening acts, politeness strategies, and how a form is used strategically in order to achieve the students’ goals. From selected sentences containing FTAs and pol...
	Triangulation
	According to Merriam (2002), there are some strategies which a qualitative researcher needs to be ethical and trustworthy. A technique to ensure the trustworthiness of data by employing something outside the data to investigate or to compare the data ...
	This study was triangulated by using theory triangulation. Through this type, the researcher is going to use theoretical perspective to examine and interpret the data. The theoretical perspective is theory of face threatening acts and politeness strat...


	RESULTS AND DISCUSSIONS
	The data were gathered and then were classified from the findings comprise pseudonym, gender, department, master university, and country as illustrated in Table 1.
	The above table shows that  the total number of participants was eleven and all of them were Indonesian from many different educational background. There were five male students and six female students. All of them had finished undergraduate degree fr...
	Table 1. General Information about the Respondents

	Face Threatening Acts
	This study highlighted the negative and positive FTAs which damage the addressee’s face, as well as the applicant depending on the interaction. Four different types of FTAs were identified altogether. The following table shows the concrete numbers of ...
	The exploration of personal statements resulted in a total of 147 detected FTAs from all eleven personal statements, which indicated an average of 13,36 FTAs per personal statement. The FTAs were categorized into positive or negative and aimed towards...
	Table 2. Types of Face Threatening Acts

	Positive FTA which was aimed to the addressee, in this case only boasting, got the highest number (64,63%) among all FTAs. Each student has boasting expression on their personal statements. On the other hand, positive FTAs which aimed to the applicant...

	Promise
	In the negative FTA, promise gets the highest number which occurred in 31 sentences. Most of them occurred in the students’ promises when they plan to go to back to Indonesia to give contribution after finishing the master program. One example of the ...
	Hopefully, after I finished studying in the United States, I will make some improvements in English teaching in my country and make a contribution to the development of the nation as well.
	In the datum, Applicant 3 hoped and promised that after finishing his study in the United States, he will make better improvements for his nation, Indonesia. This is very important since many funding parties presuppose their applicants to go back to t...

	Expressing Thanks
	Expressing thanks is instrinsically face threatening because it can threaten the addresor’s negative face, i.e. freedom of action and freedom of imposition. The example of expressing thanks was found four times in the data of some applicant’s personal...
	Thank you for considering my candidacy for the master’s degree program in TEFL in University of Birmingham.
	Some applicants expressed their thankful expressions to the admission committee of the university or funding parties once in their personal statement, as written by Applicant 6 above. The expression of thanks implied that he was hopeful that the perso...

	Boasting
	Boasting becomes the highest FTA might becaused that personal statements should give good first impression and self-image. All of the students boast on their personal statements.
	In 2012, for instance, I was the winner of Scientific Writing Competition in Central Java, Second winner of outstanding student competition in Mathematics Department and finalist of national essay competition in Surakarta.
	Boasting was mostly done by applicants in showing their activities which were relevant to their goals of study and working experience, their good GPA, strong motivation and life goal, and academic background and achievements such as aforementioned by ...

	Politeness Strategies
	Besides face threatening acts, this study also investigated the use of politeness strategies in the data. From 4 possible strategies in doing FTAs as stated by Brown and Levinson (1987:69), only two of them were found in this study, i.e. positive poli...
	Table 3. The Frequency of Politeness Strategies

	From the table, there was no bald-on-record either off-record strategies found in the personal statements, hence, this study focused only to the positive and negative politeness strategies. There were 183 sentences containing politeness strategies on ...

	Be Optimistic
	Be optimistic became the highest positive politeness among the other politeness strategies. It occurred in each personal statement since every student used it with the hope that their application would be accepted by the prospective universities and f...
	I’m sure by participating in Master CLE Erasmus Mundus Scholarship Program I will earn more knowledge and valuable experience, and at the same time share it with other people for a better future of us all.
	The aforementioned datum was taken from Applicant 10’s personal statement in being optimistic that her participation in the master program would be valuable knowledge and experience for better future.

	Use Question, Hedge
	Hedge means word or phrase that modifies the degree of membership of a predicate or noun phrase in a set of sentence.
	I think I have carefully planned my study program in Japan.
	As shown in the above sentences written by the applicants, this group of pragmatic markers was oriented towards the addressee. By using the subjectivity markers, such I think, the applicant softened the content of the sentence and indicated that the m...

	Factors Influencing the Choice of Politeness Strategies
	Brown and Levinson (1987:228) argued there are three social determinants when choosing the politeness strategies to hinder the threat. They are Power (P), Distance (D) and Rank of imposition (R). The combination of these three valueswill indicate the ...

	Power
	It was clearly found that all applicants had lower level of power than the addressee. Seeing from the power and the role-set in the relationship, the applicant had less power because the addressee was the one who would consider the status of the appli...
	Dear Dr. R (abbreviated)
	By giving deference with full academic honorific title, Applicant 3 showed more polite way in writing their personal statements to the addressee. Since the applicant essentially stood lower than the addressee in social and hierarchical position, it wa...

	Distance
	Between the applicants and addressee, it was found that the social distance (D) was high, because they were not closely related. Even they were strangers. The applicants used formal language, which implied high distance between them and the addressee,...

	Rank of Imposition
	Furthermore, seeing from the ranking of imposition, the topic stated in the personal statements was complicated. Therefore, the FTA given to the addressees might be great, because the ranking of imposition was great since it was used to apply for a ma...

	Type of FTA
	Besides power, distance and rank of imposition, it was found that there was another factor which could be added, i.e. type of FTA. Type of FTA also influenced the choice of politeness strategy. For example, in doing boasting, many applicants mostly co...
	Table 4. Combination between Type of FTA and Politeness Strategies

	Combination of FTA boasting and politeness strategy be optimistic occurred the most frequent compared to other combination. It happened in 19 combinations wrote by the applicants in their personal statements. One of the example was given by Applicant ...
	Specifically,I do really hope that the presence of several international accepted professionals in the field of English Language Teaching offered by Ohio State University can help me in pursuing the dream I have I hope this letter of intent supports m...
	In his first sentence, he showed his optimism by hoping that his prospective major offered by the university could help him in pursuing his dream. Later, he followed it by being boasting in stating that he was a passionate student who would learn hard.

	Gender
	Lakoff (1975) agreed that women are generally more polite and women’s language as powerless. She listed a number of attributes of women’s language, including the politeness tokens hedges and tag questions.This present study looked at individual gender...
	Figure2. Politeness Strategies Use by Gender

	The following figure shows that female in this study were more polite than male, 112 to 71 for the total of positive and negative politeness strategies. The total number of each gender participated in this study was different, 6 women and 5 men. Howev...


	CONCLUSION
	All eleven successful personal statements contained both face threatening acts and politeness strategies as proposed by Brown and Levinson. The total face threatening acts found were 147 sentences including the acts which threatened both the positive ...
	In mitigating the FTAs, students also implemented some politeness strategies in the personal statements. From four strategies in doing FTAs as proposed by Brown and Levinson, only two of them were used, positive politeness and negative politeness. Mea...
	There were five factors which influenced the choice of politeness strategies: power, distance, rank of imposition, type of FTA and gender. All applicants had lower level of power than the addressee, high social distance and rank of imposition type of ...

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