id	sid	tid	token	lemma	pos
eltej-4974	1	1	english	english	ADJ
eltej-4974	1	2	language	language	NOUN
eltej-4974	1	3	teaching	teach	VERB
eltej-4974	1	4	educational	educational	ADJ
eltej-4974	1	5	journal	journal	NOUN
eltej-4974	1	6	issn	issn	PROPN
eltej-4974	1	7	2621	2621	NUM
eltej-4974	1	8	-	-	SYM
eltej-4974	1	9	6485	6485	NUM
eltej-4974	1	10	vol	vol	NOUN
eltej-4974	1	11	.	.	PROPN
eltej-4974	2	1	4	4	NUM
eltej-4974	2	2	,	,	PUNCT
eltej-4974	2	3	no	no	INTJ
eltej-4974	2	4	.	.	NOUN
eltej-4974	2	5	3	3	NUM
eltej-4974	2	6	,	,	PUNCT
eltej-4974	2	7	2021	2021	NUM
eltej-4974	2	8	,	,	PUNCT
eltej-4974	2	9	pp	pp	ADP
eltej-4974	2	10	.	.	PUNCT
eltej-4974	3	1	199	199	NUM
eltej-4974	3	2	-	-	SYM
eltej-4974	3	3	212	212	NUM
eltej-4974	3	4	10.12928	10.12928	NUM
eltej-4974	3	5	/	/	SYM
eltej-4974	3	6	eltej.v4i3.4974	eltej.v4i3.4974	PROPN
eltej-4974	4	1	http://journal2.uad.ac.id/index.php/eltej/index	http://journal2.uad.ac.id/index.php/eltej/index	NOUN
eltej-4974	4	2	eltej@pbi.uad.ac.id	eltej@pbi.uad.ac.id	VERB
eltej-4974	4	3	identifying	identify	VERB
eltej-4974	4	4	english	english	ADJ
eltej-4974	4	5	language	language	NOUN
eltej-4974	4	6	needs	need	NOUN
eltej-4974	4	7	among	among	ADP
eltej-4974	4	8	administrative	administrative	ADJ
eltej-4974	4	9	support	support	NOUN
eltej-4974	4	10	staff	staff	NOUN
eltej-4974	4	11	in	in	ADP
eltej-4974	4	12	a	a	DET
eltej-4974	4	13	malaysian	malaysian	ADJ
eltej-4974	4	14	public	public	ADJ
eltej-4974	4	15	university	university	NOUN
eltej-4974	4	16	:	:	PUNCT
eltej-4974	4	17	a	a	DET
eltej-4974	4	18	preliminary	preliminary	ADJ
eltej-4974	4	19	study	study	NOUN
eltej-4974	4	20	mohd	mohd	PROPN
eltej-4974	4	21	zulfadli	zulfadli	PROPN
eltej-4974	4	22	mat	mat	PROPN
eltej-4974	4	23	husin	husin	PROPN
eltej-4974	4	24	a,1	a,1	PROPN
eltej-4974	4	25	,	,	PUNCT
eltej-4974	4	26	*	*	PROPN
eltej-4974	4	27	,	,	PUNCT
eltej-4974	4	28	noor	noor	PROPN
eltej-4974	4	29	raha	raha	PROPN
eltej-4974	4	30	mohd	mohd	PROPN
eltej-4974	4	31	radzuan	radzuan	PROPN
eltej-4974	4	32	b,2	b,2	VERB
eltej-4974	4	33	a	a	DET
eltej-4974	4	34	registrar	registrar	NOUN
eltej-4974	4	35	office	office	NOUN
eltej-4974	4	36	,	,	PUNCT
eltej-4974	4	37	universiti	universiti	PROPN
eltej-4974	4	38	malaysia	malaysia	PROPN
eltej-4974	4	39	kelantan	kelantan	PROPN
eltej-4974	4	40	,	,	PUNCT
eltej-4974	4	41	16310	16310	NUM
eltej-4974	4	42	bachok	bachok	NOUN
eltej-4974	4	43	,	,	PUNCT
eltej-4974	4	44	malaysia	malaysia	PROPN
eltej-4974	4	45	b	b	PROPN
eltej-4974	4	46	centre	centre	NOUN
eltej-4974	4	47	for	for	ADP
eltej-4974	4	48	modern	modern	ADJ
eltej-4974	4	49	languages	language	NOUN
eltej-4974	4	50	,	,	PUNCT
eltej-4974	4	51	universiti	universiti	PROPN
eltej-4974	4	52	malaysia	malaysia	PROPN
eltej-4974	4	53	pahang	pahang	PROPN
eltej-4974	4	54	,	,	PUNCT
eltej-4974	4	55	26600	26600	NUM
eltej-4974	4	56	pekan	pekan	PROPN
eltej-4974	4	57	,	,	PUNCT
eltej-4974	4	58	malaysia	malaysia	PROPN
eltej-4974	4	59	1	1	NUM
eltej-4974	4	60	zulfadli.mh@umk.edu.my	zulfadli.mh@umk.edu.my	PROPN
eltej-4974	4	61	*	*	PUNCT
eltej-4974	4	62	;	;	PUNCT
eltej-4974	4	63	2	2	NUM
eltej-4974	4	64	nraha@ump.edu.my	nraha@ump.edu.my	NOUN
eltej-4974	4	65	*	*	PUNCT
eltej-4974	4	66	corresponding	correspond	VERB
eltej-4974	4	67	author	author	NOUN
eltej-4974	4	68	a	a	DET
eltej-4974	4	69	r	r	NOUN
eltej-4974	4	70	t	t	NOUN
eltej-4974	4	71	i	i	PRON
eltej-4974	4	72	c	c	NOUN
eltej-4974	4	73	l	l	NOUN
eltej-4974	4	74	e	e	NOUN
eltej-4974	4	75	i	i	PRON
eltej-4974	4	76	n	n	VERB
eltej-4974	4	77	f	f	NOUN
eltej-4974	4	78	o	o	X
eltej-4974	4	79	abst	abst	PROPN
eltej-4974	4	80	ract	ract	NOUN
eltej-4974	4	81	article	article	NOUN
eltej-4974	4	82	history	history	NOUN
eltej-4974	4	83	received	receive	VERB
eltej-4974	4	84	08	08	NUM
eltej-4974	4	85	october	october	PROPN
eltej-4974	4	86	2021	2021	NUM
eltej-4974	4	87	revised	revise	VERB
eltej-4974	4	88	28	28	NUM
eltej-4974	4	89	october	october	PROPN
eltej-4974	4	90	2021	2021	NUM
eltej-4974	4	91	accepted	accept	VERB
eltej-4974	4	92	09	09	NUM
eltej-4974	4	93	december	december	PROPN
eltej-4974	4	94	2021	2021	NUM
eltej-4974	4	95	english	english	NOUN
eltej-4974	4	96	skills	skill	NOUN
eltej-4974	4	97	particularly	particularly	ADV
eltej-4974	4	98	in	in	ADP
eltej-4974	4	99	conversation	conversation	NOUN
eltej-4974	4	100	are	be	AUX
eltej-4974	4	101	essential	essential	ADJ
eltej-4974	4	102	in	in	ADP
eltej-4974	4	103	workplace	workplace	ADJ
eltej-4974	4	104	situations	situation	NOUN
eltej-4974	4	105	especially	especially	ADV
eltej-4974	4	106	in	in	ADP
eltej-4974	4	107	the	the	DET
eltej-4974	4	108	context	context	NOUN
eltej-4974	4	109	of	of	ADP
eltej-4974	4	110	higher	high	ADJ
eltej-4974	4	111	learning	learning	NOUN
eltej-4974	4	112	institutions	institution	NOUN
eltej-4974	4	113	.	.	PUNCT
eltej-4974	5	1	little	little	ADJ
eltej-4974	5	2	attention	attention	NOUN
eltej-4974	5	3	is	be	AUX
eltej-4974	5	4	being	be	AUX
eltej-4974	5	5	given	give	VERB
eltej-4974	5	6	to	to	ADP
eltej-4974	5	7	examining	examine	VERB
eltej-4974	5	8	the	the	DET
eltej-4974	5	9	needs	need	NOUN
eltej-4974	5	10	of	of	ADP
eltej-4974	5	11	english	english	ADJ
eltej-4974	5	12	communication	communication	NOUN
eltej-4974	5	13	skills	skill	NOUN
eltej-4974	5	14	and	and	CCONJ
eltej-4974	5	15	issues	issue	NOUN
eltej-4974	5	16	related	relate	VERB
eltej-4974	5	17	to	to	ADP
eltej-4974	5	18	administrative	administrative	ADJ
eltej-4974	5	19	support	support	NOUN
eltej-4974	5	20	staff	staff	NOUN
eltej-4974	5	21	at	at	ADP
eltej-4974	5	22	their	their	PRON
eltej-4974	5	23	workplace	workplace	NOUN
eltej-4974	5	24	particularly	particularly	ADV
eltej-4974	5	25	at	at	ADP
eltej-4974	5	26	public	public	ADJ
eltej-4974	5	27	universities	university	NOUN
eltej-4974	5	28	.	.	PUNCT
eltej-4974	6	1	a	a	DET
eltej-4974	6	2	questionnaire	questionnaire	NOUN
eltej-4974	6	3	was	be	AUX
eltej-4974	6	4	adopted	adopt	VERB
eltej-4974	6	5	to	to	PART
eltej-4974	6	6	gauge	gauge	VERB
eltej-4974	6	7	the	the	DET
eltej-4974	6	8	english	english	ADJ
eltej-4974	6	9	language	language	NOUN
eltej-4974	6	10	needs	need	NOUN
eltej-4974	6	11	of	of	ADP
eltej-4974	6	12	support	support	NOUN
eltej-4974	6	13	staff	staff	NOUN
eltej-4974	6	14	,	,	PUNCT
eltej-4974	6	15	their	their	PRON
eltej-4974	6	16	english	english	ADJ
eltej-4974	6	17	skills	skill	VERB
eltej-4974	6	18	perception	perception	NOUN
eltej-4974	6	19	as	as	ADV
eltej-4974	6	20	well	well	ADV
eltej-4974	6	21	as	as	ADP
eltej-4974	6	22	usage	usage	NOUN
eltej-4974	6	23	at	at	ADP
eltej-4974	6	24	the	the	DET
eltej-4974	6	25	workplace	workplace	NOUN
eltej-4974	6	26	.	.	PUNCT
eltej-4974	7	1	data	datum	NOUN
eltej-4974	7	2	were	be	AUX
eltej-4974	7	3	collected	collect	VERB
eltej-4974	7	4	from	from	ADP
eltej-4974	7	5	a	a	DET
eltej-4974	7	6	group	group	NOUN
eltej-4974	7	7	of	of	ADP
eltej-4974	7	8	40	40	NUM
eltej-4974	7	9	support	support	NOUN
eltej-4974	7	10	administrative	administrative	ADJ
eltej-4974	7	11	staff	staff	NOUN
eltej-4974	7	12	from	from	ADP
eltej-4974	7	13	universiti	universiti	PROPN
eltej-4974	7	14	malaysia	malaysia	PROPN
eltej-4974	7	15	kelantan	kelantan	PROPN
eltej-4974	7	16	(	(	PUNCT
eltej-4974	7	17	umk	umk	PROPN
eltej-4974	7	18	)	)	PUNCT
eltej-4974	7	19	involving	involve	VERB
eltej-4974	7	20	three	three	NUM
eltej-4974	7	21	administrative	administrative	ADJ
eltej-4974	7	22	departments	department	NOUN
eltej-4974	7	23	.	.	PUNCT
eltej-4974	8	1	the	the	DET
eltej-4974	8	2	findings	finding	NOUN
eltej-4974	8	3	were	be	AUX
eltej-4974	8	4	gathered	gather	VERB
eltej-4974	8	5	using	use	VERB
eltej-4974	8	6	survey	survey	NOUN
eltej-4974	8	7	and	and	CCONJ
eltej-4974	8	8	analyzed	analyze	VERB
eltej-4974	8	9	using	use	VERB
eltej-4974	8	10	content	content	NOUN
eltej-4974	8	11	descriptive	descriptive	ADJ
eltej-4974	8	12	analysis	analysis	NOUN
eltej-4974	8	13	.	.	PUNCT
eltej-4974	9	1	the	the	DET
eltej-4974	9	2	results	result	NOUN
eltej-4974	9	3	of	of	ADP
eltej-4974	9	4	the	the	DET
eltej-4974	9	5	study	study	NOUN
eltej-4974	9	6	revealed	reveal	VERB
eltej-4974	9	7	that	that	SCONJ
eltej-4974	9	8	the	the	DET
eltej-4974	9	9	majority	majority	NOUN
eltej-4974	9	10	of	of	ADP
eltej-4974	9	11	the	the	DET
eltej-4974	9	12	respondents	respondent	NOUN
eltej-4974	9	13	strongly	strongly	ADV
eltej-4974	9	14	agreed	agree	VERB
eltej-4974	9	15	that	that	SCONJ
eltej-4974	9	16	having	have	VERB
eltej-4974	9	17	a	a	DET
eltej-4974	9	18	good	good	ADJ
eltej-4974	9	19	english	english	ADJ
eltej-4974	9	20	ability	ability	NOUN
eltej-4974	9	21	will	will	AUX
eltej-4974	9	22	increase	increase	VERB
eltej-4974	9	23	their	their	PRON
eltej-4974	9	24	chance	chance	NOUN
eltej-4974	9	25	of	of	ADP
eltej-4974	9	26	being	be	AUX
eltej-4974	9	27	promoted	promote	VERB
eltej-4974	9	28	to	to	ADP
eltej-4974	9	29	a	a	DET
eltej-4974	9	30	higher	high	ADJ
eltej-4974	9	31	position	position	NOUN
eltej-4974	9	32	.	.	PUNCT
eltej-4974	10	1	data	datum	NOUN
eltej-4974	10	2	also	also	ADV
eltej-4974	10	3	revealed	reveal	VERB
eltej-4974	10	4	that	that	SCONJ
eltej-4974	10	5	staff	staff	NOUN
eltej-4974	10	6	use	use	VERB
eltej-4974	10	7	english	english	PROPN
eltej-4974	10	8	mostly	mostly	ADV
eltej-4974	10	9	during	during	ADP
eltej-4974	10	10	interaction	interaction	NOUN
eltej-4974	10	11	with	with	ADP
eltej-4974	10	12	foreign	foreign	ADJ
eltej-4974	10	13	staff	staff	NOUN
eltej-4974	10	14	and	and	CCONJ
eltej-4974	10	15	students	student	NOUN
eltej-4974	10	16	.	.	PUNCT
eltej-4974	11	1	in	in	ADP
eltej-4974	11	2	addition	addition	NOUN
eltej-4974	11	3	,	,	PUNCT
eltej-4974	11	4	staff	staff	NOUN
eltej-4974	11	5	perceived	perceive	VERB
eltej-4974	11	6	that	that	SCONJ
eltej-4974	11	7	they	they	PRON
eltej-4974	11	8	need	need	VERB
eltej-4974	11	9	to	to	PART
eltej-4974	11	10	improve	improve	VERB
eltej-4974	11	11	their	their	PRON
eltej-4974	11	12	english	english	ADJ
eltej-4974	11	13	writing	writing	NOUN
eltej-4974	11	14	skills	skill	NOUN
eltej-4974	11	15	the	the	DET
eltej-4974	11	16	most	most	ADV
eltej-4974	11	17	.	.	PUNCT
eltej-4974	12	1	this	this	DET
eltej-4974	12	2	study	study	NOUN
eltej-4974	12	3	hopes	hope	VERB
eltej-4974	12	4	to	to	PART
eltej-4974	12	5	give	give	VERB
eltej-4974	12	6	better	well	ADJ
eltej-4974	12	7	insight	insight	NOUN
eltej-4974	12	8	towards	towards	ADP
eltej-4974	12	9	english	english	ADJ
eltej-4974	12	10	proficiency	proficiency	NOUN
eltej-4974	12	11	among	among	ADP
eltej-4974	12	12	administrative	administrative	ADJ
eltej-4974	12	13	support	support	NOUN
eltej-4974	12	14	staff	staff	NOUN
eltej-4974	12	15	and	and	CCONJ
eltej-4974	12	16	explicit	explicit	ADJ
eltej-4974	12	17	policy	policy	NOUN
eltej-4974	12	18	on	on	ADP
eltej-4974	12	19	english	english	ADJ
eltej-4974	12	20	language	language	NOUN
eltej-4974	12	21	at	at	ADP
eltej-4974	12	22	workplace	workplace	NOUN
eltej-4974	12	23	.	.	PUNCT
eltej-4974	13	1	therefore	therefore	ADV
eltej-4974	13	2	,	,	PUNCT
eltej-4974	13	3	english	english	ADJ
eltej-4974	13	4	continuous	continuous	ADJ
eltej-4974	13	5	professional	professional	ADJ
eltej-4974	13	6	development	development	NOUN
eltej-4974	13	7	programmes	programme	NOUN
eltej-4974	13	8	should	should	AUX
eltej-4974	13	9	be	be	AUX
eltej-4974	13	10	developed	develop	VERB
eltej-4974	13	11	and	and	CCONJ
eltej-4974	13	12	introduced	introduce	VERB
eltej-4974	13	13	to	to	PART
eltej-4974	13	14	assist	assist	VERB
eltej-4974	13	15	in	in	ADP
eltej-4974	13	16	improving	improve	VERB
eltej-4974	13	17	their	their	PRON
eltej-4974	13	18	english	english	ADJ
eltej-4974	13	19	language	language	NOUN
eltej-4974	13	20	abilities	ability	NOUN
eltej-4974	13	21	.	.	PUNCT
eltej-4974	14	1	this	this	PRON
eltej-4974	14	2	is	be	AUX
eltej-4974	14	3	an	an	DET
eltej-4974	14	4	open	open	ADJ
eltej-4974	14	5	access	access	NOUN
eltej-4974	14	6	article	article	NOUN
eltej-4974	14	7	under	under	ADP
eltej-4974	14	8	the	the	DET
eltej-4974	14	9	cc	cc	NOUN
eltej-4974	14	10	–	–	PUNCT
eltej-4974	14	11	by	by	ADP
eltej-4974	14	12	-	-	PUNCT
eltej-4974	14	13	sa	sa	NOUN
eltej-4974	14	14	license	license	NOUN
eltej-4974	14	15	.	.	PUNCT
eltej-4974	15	1	keywords	keyword	NOUN
eltej-4974	15	2	esp	esp	ADJ
eltej-4974	15	3	need	need	VERB
eltej-4974	15	4	analysis	analysis	NOUN
eltej-4974	15	5	english	english	ADJ
eltej-4974	15	6	workplace	workplace	NOUN
eltej-4974	15	7	communication	communication	NOUN
eltej-4974	15	8	english	english	PROPN
eltej-4974	15	9	how	how	SCONJ
eltej-4974	15	10	to	to	PART
eltej-4974	15	11	cite	cite	VERB
eltej-4974	15	12	:	:	PUNCT
eltej-4974	15	13	mat	mat	PROPN
eltej-4974	15	14	husin	husin	PROPN
eltej-4974	15	15	,	,	PUNCT
eltej-4974	15	16	m.z	m.z	PROPN
eltej-4974	15	17	.	.	PROPN
eltej-4974	15	18	&	&	CCONJ
eltej-4974	15	19	radzuan	radzuan	PROPN
eltej-4974	15	20	,	,	PUNCT
eltej-4974	15	21	n.r.m	n.r.m	PROPN
eltej-4974	15	22	.	.	PUNCT
eltej-4974	16	1	(	(	PUNCT
eltej-4974	16	2	2021	2021	NUM
eltej-4974	16	3	)	)	PUNCT
eltej-4974	16	4	.	.	PUNCT
eltej-4974	17	1	identifying	identify	VERB
eltej-4974	17	2	english	english	ADJ
eltej-4974	17	3	language	language	NOUN
eltej-4974	17	4	needs	need	NOUN
eltej-4974	17	5	among	among	ADP
eltej-4974	17	6	administrative	administrative	ADJ
eltej-4974	17	7	support	support	NOUN
eltej-4974	17	8	staff	staff	NOUN
eltej-4974	17	9	in	in	ADP
eltej-4974	17	10	a	a	DET
eltej-4974	17	11	malaysian	malaysian	ADJ
eltej-4974	17	12	public	public	ADJ
eltej-4974	17	13	university	university	NOUN
eltej-4974	17	14	:	:	PUNCT
eltej-4974	17	15	a	a	DET
eltej-4974	17	16	preliminary	preliminary	ADJ
eltej-4974	17	17	study	study	NOUN
eltej-4974	17	18	.	.	PUNCT
eltej-4974	18	1	english	english	ADJ
eltej-4974	18	2	language	language	NOUN
eltej-4974	18	3	teaching	teach	VERB
eltej-4974	18	4	educational	educational	ADJ
eltej-4974	18	5	journal	journal	NOUN
eltej-4974	18	6	,	,	PUNCT
eltej-4974	18	7	4(3	4(3	NUM
eltej-4974	18	8	)	)	PUNCT
eltej-4974	18	9	,	,	PUNCT
eltej-4974	18	10	199	199	NUM
eltej-4974	18	11	-	-	SYM
eltej-4974	18	12	212	212	NUM
eltej-4974	18	13	.	.	PUNCT
eltej-4974	19	1	1	1	X
eltej-4974	19	2	.	.	X
eltej-4974	19	3	introduction	introduction	NOUN
eltej-4974	19	4	english	english	PROPN
eltej-4974	19	5	has	have	AUX
eltej-4974	19	6	been	be	AUX
eltej-4974	19	7	known	know	VERB
eltej-4974	19	8	to	to	PART
eltej-4974	19	9	be	be	AUX
eltej-4974	19	10	one	one	NUM
eltej-4974	19	11	of	of	ADP
eltej-4974	19	12	the	the	DET
eltej-4974	19	13	main	main	ADJ
eltej-4974	19	14	important	important	ADJ
eltej-4974	19	15	elements	element	NOUN
eltej-4974	19	16	towards	towards	ADP
eltej-4974	19	17	the	the	DET
eltej-4974	19	18	development	development	NOUN
eltej-4974	19	19	in	in	ADP
eltej-4974	19	20	terms	term	NOUN
eltej-4974	19	21	of	of	ADP
eltej-4974	19	22	education	education	NOUN
eltej-4974	19	23	and	and	CCONJ
eltej-4974	19	24	business	business	NOUN
eltej-4974	19	25	especially	especially	ADV
eltej-4974	19	26	in	in	ADP
eltej-4974	19	27	the	the	DET
eltej-4974	19	28	south	south	PROPN
eltej-4974	19	29	east	east	PROPN
eltej-4974	19	30	asian	asian	ADJ
eltej-4974	19	31	countries	country	NOUN
eltej-4974	19	32	.	.	PUNCT
eltej-4974	20	1	english	english	PROPN
eltej-4974	20	2	is	be	AUX
eltej-4974	20	3	used	use	VERB
eltej-4974	20	4	as	as	ADP
eltej-4974	20	5	a	a	DET
eltej-4974	20	6	lingua	lingua	NOUN
eltej-4974	20	7	-	-	PUNCT
eltej-4974	20	8	franca	franca	NOUN
eltej-4974	20	9	of	of	ADP
eltej-4974	20	10	the	the	DET
eltej-4974	20	11	business	business	NOUN
eltej-4974	20	12	world	world	NOUN
eltej-4974	20	13	and	and	CCONJ
eltej-4974	20	14	has	have	AUX
eltej-4974	20	15	been	be	AUX
eltej-4974	20	16	assigned	assign	VERB
eltej-4974	20	17	to	to	PART
eltej-4974	20	18	be	be	AUX
eltej-4974	20	19	the	the	DET
eltej-4974	20	20	“	"	PUNCT
eltej-4974	20	21	working	work	VERB
eltej-4974	20	22	language	language	NOUN
eltej-4974	20	23	of	of	ADP
eltej-4974	20	24	asean	asean	ADJ
eltej-4974	20	25	countries	country	NOUN
eltej-4974	20	26	”	"	PUNCT
eltej-4974	20	27	(	(	PUNCT
eltej-4974	20	28	kluensuwan	kluensuwan	PROPN
eltej-4974	20	29	et	et	PROPN
eltej-4974	20	30	al	al	PROPN
eltej-4974	20	31	.	.	PROPN
eltej-4974	20	32	,	,	PUNCT
eltej-4974	20	33	2019	2019	NUM
eltej-4974	20	34	)	)	PUNCT
eltej-4974	20	35	.	.	PUNCT
eltej-4974	21	1	in	in	ADP
eltej-4974	21	2	malaysia	malaysia	PROPN
eltej-4974	21	3	,	,	PUNCT
eltej-4974	21	4	english	english	PROPN
eltej-4974	21	5	has	have	AUX
eltej-4974	21	6	been	be	AUX
eltej-4974	21	7	recognized	recognize	VERB
eltej-4974	21	8	as	as	ADP
eltej-4974	21	9	the	the	DET
eltej-4974	21	10	second	second	ADJ
eltej-4974	21	11	language	language	NOUN
eltej-4974	21	12	in	in	ADP
eltej-4974	21	13	malaysia	malaysia	PROPN
eltej-4974	21	14	beside	beside	ADP
eltej-4974	21	15	malay	malay	PROPN
eltej-4974	21	16	as	as	ADP
eltej-4974	21	17	the	the	DET
eltej-4974	21	18	official	official	ADJ
eltej-4974	21	19	language	language	NOUN
eltej-4974	21	20	(	(	PUNCT
eltej-4974	21	21	afip	afip	PROPN
eltej-4974	21	22	et	et	PROPN
eltej-4974	21	23	al	al	PROPN
eltej-4974	21	24	.	.	PROPN
eltej-4974	21	25	,	,	PUNCT
eltej-4974	21	26	2019	2019	NUM
eltej-4974	21	27	)	)	PUNCT
eltej-4974	21	28	.	.	PUNCT
eltej-4974	22	1	english	english	PROPN
eltej-4974	22	2	language	language	NOUN
eltej-4974	22	3	has	have	AUX
eltej-4974	22	4	been	be	AUX
eltej-4974	22	5	taught	teach	VERB
eltej-4974	22	6	since	since	SCONJ
eltej-4974	22	7	preschool	preschool	NOUN
eltej-4974	22	8	and	and	CCONJ
eltej-4974	22	9	has	have	AUX
eltej-4974	22	10	become	become	VERB
eltej-4974	22	11	a	a	DET
eltej-4974	22	12	compulsory	compulsory	ADJ
eltej-4974	22	13	subject	subject	NOUN
eltej-4974	22	14	for	for	SCONJ
eltej-4974	22	15	students	student	NOUN
eltej-4974	22	16	to	to	PART
eltej-4974	22	17	pass	pass	VERB
eltej-4974	22	18	both	both	PRON
eltej-4974	22	19	in	in	ADP
eltej-4974	22	20	primary	primary	ADJ
eltej-4974	22	21	and	and	CCONJ
eltej-4974	22	22	secondary	secondary	ADJ
eltej-4974	22	23	school	school	NOUN
eltej-4974	22	24	(	(	PUNCT
eltej-4974	22	25	afip	afip	PROPN
eltej-4974	22	26	et	et	PROPN
eltej-4974	22	27	al	al	PROPN
eltej-4974	22	28	.	.	PROPN
eltej-4974	22	29	,	,	PUNCT
eltej-4974	22	30	2019	2019	NUM
eltej-4974	22	31	)	)	PUNCT
eltej-4974	22	32	.	.	PUNCT
eltej-4974	23	1	due	due	ADP
eltej-4974	23	2	to	to	ADP
eltej-4974	23	3	this	this	DET
eltej-4974	23	4	early	early	ADJ
eltej-4974	23	5	exposure	exposure	NOUN
eltej-4974	23	6	to	to	ADP
eltej-4974	23	7	english	english	ADJ
eltej-4974	23	8	language	language	NOUN
eltej-4974	23	9	,	,	PUNCT
eltej-4974	23	10	employers	employer	NOUN
eltej-4974	23	11	expect	expect	VERB
eltej-4974	23	12	their	their	PRON
eltej-4974	23	13	employees	employee	NOUN
eltej-4974	23	14	to	to	PART
eltej-4974	23	15	be	be	AUX
eltej-4974	23	16	able	able	ADJ
eltej-4974	23	17	to	to	PART
eltej-4974	23	18	communicate	communicate	VERB
eltej-4974	23	19	in	in	ADP
eltej-4974	23	20	english	english	PROPN
eltej-4974	23	21	effectively	effectively	ADV
eltej-4974	23	22	to	to	PART
eltej-4974	23	23	serve	serve	VERB
eltej-4974	23	24	in	in	ADP
eltej-4974	23	25	different	different	ADJ
eltej-4974	23	26	communicative	communicative	ADJ
eltej-4974	23	27	tasks	task	NOUN
eltej-4974	23	28	.	.	PUNCT
eltej-4974	24	1	the	the	DET
eltej-4974	24	2	role	role	NOUN
eltej-4974	24	3	of	of	ADP
eltej-4974	24	4	the	the	DET
eltej-4974	24	5	english	english	ADJ
eltej-4974	24	6	language	language	NOUN
eltej-4974	24	7	in	in	ADP
eltej-4974	24	8	the	the	DET
eltej-4974	24	9	employment	employment	NOUN
eltej-4974	24	10	sector	sector	NOUN
eltej-4974	24	11	,	,	PUNCT
eltej-4974	24	12	whether	whether	SCONJ
eltej-4974	24	13	in	in	ADP
eltej-4974	24	14	public	public	ADJ
eltej-4974	24	15	or	or	CCONJ
eltej-4974	24	16	private	private	ADJ
eltej-4974	24	17	,	,	PUNCT
eltej-4974	24	18	is	be	AUX
eltej-4974	24	19	very	very	ADV
eltej-4974	24	20	significant	significant	ADJ
eltej-4974	24	21	as	as	SCONJ
eltej-4974	24	22	organizations	organization	NOUN
eltej-4974	24	23	rapidly	rapidly	ADV
eltej-4974	24	24	embrace	embrace	VERB
eltej-4974	24	25	more	more	ADV
eltej-4974	24	26	and	and	CCONJ
eltej-4974	24	27	more	more	ADJ
eltej-4974	24	28	foreign	foreign	ADJ
eltej-4974	24	29	stakeholders	stakeholder	NOUN
eltej-4974	24	30	into	into	ADP
eltej-4974	24	31	their	their	PRON
eltej-4974	24	32	environment	environment	NOUN
eltej-4974	24	33	(	(	PUNCT
eltej-4974	24	34	hassan	hassan	PROPN
eltej-4974	24	35	&	&	CCONJ
eltej-4974	24	36	ong	ong	PROPN
eltej-4974	24	37	,	,	PUNCT
eltej-4974	24	38	2019	2019	NUM
eltej-4974	24	39	)	)	PUNCT
eltej-4974	24	40	.	.	PUNCT
eltej-4974	25	1	http://journal2.uad.ac.id/index.php/eltej/index	http://journal2.uad.ac.id/index.php/eltej/index	NUM
eltej-4974	25	2	mailto:zulfadli.mh@umk.edu.my	mailto:zulfadli.mh@umk.edu.my	PROPN
eltej-4974	25	3	mailto:nraha@ump.edu.my	mailto:nraha@ump.edu.my	NOUN
eltej-4974	25	4	http://creativecommons.org/licenses/by-sa/4.0/	http://creativecommons.org/licenses/by-sa/4.0/	PROPN
eltej-4974	25	5	http://creativecommons.org/licenses/by-sa/4.0/	http://creativecommons.org/licenses/by-sa/4.0/	PROPN
eltej-4974	25	6	https://crossmark.crossref.org/dialog/?doi=0.12928/eltej.v4i3.4974&domain=pdf	https://crossmark.crossref.org/dialog/?doi=0.12928/eltej.v4i3.4974&domain=pdf	PROPN
eltej-4974	25	7	https://orcid.org/0000-0001-7418-6360	https://orcid.org/0000-0001-7418-6360	PROPN
eltej-4974	25	8	200	200	NUM
eltej-4974	25	9	english	english	ADJ
eltej-4974	25	10	language	language	NOUN
eltej-4974	25	11	teaching	teach	VERB
eltej-4974	25	12	educational	educational	ADJ
eltej-4974	25	13	journal	journal	NOUN
eltej-4974	25	14	issn	issn	PROPN
eltej-4974	25	15	2621	2621	NUM
eltej-4974	25	16	-	-	SYM
eltej-4974	25	17	6485	6485	NUM
eltej-4974	25	18	vol	vol	NOUN
eltej-4974	25	19	.	.	PROPN
eltej-4974	26	1	4	4	NUM
eltej-4974	26	2	,	,	PUNCT
eltej-4974	26	3	no	no	INTJ
eltej-4974	26	4	.	.	NOUN
eltej-4974	26	5	3	3	NUM
eltej-4974	26	6	,	,	PUNCT
eltej-4974	26	7	2021	2021	NUM
eltej-4974	26	8	,	,	PUNCT
eltej-4974	26	9	pp	pp	ADP
eltej-4974	26	10	.	.	PUNCT
eltej-4974	27	1	199	199	NUM
eltej-4974	27	2	-	-	SYM
eltej-4974	27	3	212	212	NUM
eltej-4974	27	4	mat	mat	NOUN
eltej-4974	27	5	husin	husin	NOUN
eltej-4974	27	6	,	,	PUNCT
eltej-4974	27	7	n.z	n.z	PROPN
eltej-4974	27	8	.	.	PROPN
eltej-4974	27	9	&	&	CCONJ
eltej-4974	27	10	radzuan	radzuan	PROPN
eltej-4974	27	11	,	,	PUNCT
eltej-4974	27	12	n.r.m	n.r.m	PROPN
eltej-4974	27	13	.	.	PUNCT
eltej-4974	28	1	(	(	PUNCT
eltej-4974	28	2	identifying	identify	VERB
eltej-4974	28	3	english	english	ADJ
eltej-4974	28	4	language	language	NOUN
eltej-4974	28	5	needs	need	NOUN
eltej-4974	28	6	)	)	PUNCT
eltej-4974	28	7	based	base	VERB
eltej-4974	28	8	on	on	ADP
eltej-4974	28	9	the	the	DET
eltej-4974	28	10	importance	importance	NOUN
eltej-4974	28	11	of	of	ADP
eltej-4974	28	12	english	english	ADJ
eltej-4974	28	13	language	language	NOUN
eltej-4974	28	14	at	at	ADP
eltej-4974	28	15	the	the	DET
eltej-4974	28	16	workplace	workplace	NOUN
eltej-4974	28	17	,	,	PUNCT
eltej-4974	28	18	numerous	numerous	ADJ
eltej-4974	28	19	studies	study	NOUN
eltej-4974	28	20	were	be	AUX
eltej-4974	28	21	conducted	conduct	VERB
eltej-4974	28	22	on	on	ADP
eltej-4974	28	23	the	the	DET
eltej-4974	28	24	needs	need	NOUN
eltej-4974	28	25	for	for	SCONJ
eltej-4974	28	26	malaysian	malaysian	ADJ
eltej-4974	28	27	students	student	NOUN
eltej-4974	28	28	to	to	PART
eltej-4974	28	29	have	have	VERB
eltej-4974	28	30	good	good	ADJ
eltej-4974	28	31	english	english	ADJ
eltej-4974	28	32	communication	communication	NOUN
eltej-4974	28	33	ability	ability	NOUN
eltej-4974	28	34	(	(	PUNCT
eltej-4974	28	35	jalleh	jalleh	NOUN
eltej-4974	28	36	et	et	PROPN
eltej-4974	28	37	al	al	PROPN
eltej-4974	28	38	.	.	PROPN
eltej-4974	28	39	,	,	PUNCT
eltej-4974	28	40	2021	2021	NUM
eltej-4974	28	41	;	;	PUNCT
eltej-4974	28	42	diana	diana	PROPN
eltej-4974	28	43	&	&	CCONJ
eltej-4974	28	44	su	su	PROPN
eltej-4974	28	45	-	-	PUNCT
eltej-4974	28	46	hie	hie	PROPN
eltej-4974	28	47	,	,	PUNCT
eltej-4974	28	48	2017	2017	NUM
eltej-4974	28	49	;	;	PUNCT
eltej-4974	28	50	isarji	isarji	NOUN
eltej-4974	28	51	et	et	PROPN
eltej-4974	28	52	al	al	PROPN
eltej-4974	28	53	.	.	PROPN
eltej-4974	28	54	,	,	PUNCT
eltej-4974	28	55	2013	2013	NUM
eltej-4974	28	56	;	;	PUNCT
eltej-4974	28	57	miskam	miskam	NOUN
eltej-4974	28	58	&	&	CCONJ
eltej-4974	28	59	saidalvi	saidalvi	PROPN
eltej-4974	28	60	,	,	PUNCT
eltej-4974	28	61	2018	2018	NUM
eltej-4974	28	62	;	;	PUNCT
eltej-4974	28	63	ngah	ngah	PROPN
eltej-4974	28	64	et	et	PROPN
eltej-4974	28	65	al	al	PROPN
eltej-4974	28	66	.	.	PROPN
eltej-4974	28	67	,	,	PUNCT
eltej-4974	28	68	2011	2011	NUM
eltej-4974	28	69	;	;	PUNCT
eltej-4974	28	70	singh	singh	PROPN
eltej-4974	28	71	&	&	CCONJ
eltej-4974	28	72	harun	harun	PROPN
eltej-4974	28	73	,	,	PUNCT
eltej-4974	28	74	2020	2020	NUM
eltej-4974	28	75	;	;	PUNCT
eltej-4974	28	76	singh	singh	PROPN
eltej-4974	28	77	et	et	PROPN
eltej-4974	28	78	al	al	PROPN
eltej-4974	28	79	.	.	PROPN
eltej-4974	28	80	,	,	PUNCT
eltej-4974	28	81	2021	2021	NUM
eltej-4974	28	82	;	;	PUNCT
eltej-4974	28	83	su	su	PROPN
eltej-4974	28	84	-	-	PUNCT
eltej-4974	28	85	hie	hie	X
eltej-4974	28	86	et	et	NOUN
eltej-4974	28	87	al	al	PROPN
eltej-4974	28	88	.	.	PROPN
eltej-4974	28	89	,	,	PUNCT
eltej-4974	28	90	2017	2017	NUM
eltej-4974	28	91	;	;	PUNCT
eltej-4974	28	92	talif	talif	PROPN
eltej-4974	28	93	&	&	CCONJ
eltej-4974	28	94	noor	noor	PROPN
eltej-4974	28	95	,	,	PUNCT
eltej-4974	28	96	2009	2009	NUM
eltej-4974	28	97	;	;	PUNCT
eltej-4974	28	98	vicky	vicky	PROPN
eltej-4974	28	99	et	et	PROPN
eltej-4974	28	100	al	al	PROPN
eltej-4974	28	101	.	.	PROPN
eltej-4974	28	102	,	,	PUNCT
eltej-4974	28	103	2016	2016	NUM
eltej-4974	28	104	)	)	PUNCT
eltej-4974	28	105	.	.	PUNCT
eltej-4974	29	1	these	these	DET
eltej-4974	29	2	studies	study	NOUN
eltej-4974	29	3	concluded	conclude	VERB
eltej-4974	29	4	that	that	SCONJ
eltej-4974	29	5	a	a	DET
eltej-4974	29	6	malaysian	malaysian	ADJ
eltej-4974	29	7	graduate	graduate	NOUN
eltej-4974	29	8	’s	’s	PART
eltej-4974	29	9	employability	employability	NOUN
eltej-4974	29	10	is	be	AUX
eltej-4974	29	11	being	be	AUX
eltej-4974	29	12	influenced	influence	VERB
eltej-4974	29	13	by	by	ADP
eltej-4974	29	14	academic	academic	ADJ
eltej-4974	29	15	performance	performance	NOUN
eltej-4974	29	16	as	as	ADV
eltej-4974	29	17	well	well	ADV
eltej-4974	29	18	as	as	ADP
eltej-4974	29	19	their	their	PRON
eltej-4974	29	20	communicative	communicative	ADJ
eltej-4974	29	21	competence	competence	NOUN
eltej-4974	29	22	,	,	PUNCT
eltej-4974	29	23	especially	especially	ADV
eltej-4974	29	24	using	use	VERB
eltej-4974	29	25	the	the	DET
eltej-4974	29	26	english	english	ADJ
eltej-4974	29	27	language	language	NOUN
eltej-4974	29	28	effectively	effectively	ADV
eltej-4974	29	29	.	.	PUNCT
eltej-4974	30	1	however	however	ADV
eltej-4974	30	2	,	,	PUNCT
eltej-4974	30	3	as	as	SCONJ
eltej-4974	30	4	higher	high	ADJ
eltej-4974	30	5	education	education	NOUN
eltej-4974	30	6	institutions	institution	NOUN
eltej-4974	30	7	develop	develop	VERB
eltej-4974	30	8	their	their	PRON
eltej-4974	30	9	programmes	programme	NOUN
eltej-4974	30	10	on	on	ADP
eltej-4974	30	11	employability	employability	NOUN
eltej-4974	30	12	and	and	CCONJ
eltej-4974	30	13	providing	provide	VERB
eltej-4974	30	14	the	the	DET
eltej-4974	30	15	necessary	necessary	ADJ
eltej-4974	30	16	platforms	platform	NOUN
eltej-4974	30	17	for	for	ADP
eltej-4974	30	18	undergraduates	undergraduate	NOUN
eltej-4974	30	19	to	to	PART
eltej-4974	30	20	have	have	AUX
eltej-4974	30	21	good	good	ADJ
eltej-4974	30	22	english	english	ADJ
eltej-4974	30	23	competencies	competency	NOUN
eltej-4974	30	24	,	,	PUNCT
eltej-4974	30	25	little	little	ADJ
eltej-4974	30	26	attention	attention	NOUN
eltej-4974	30	27	is	be	AUX
eltej-4974	30	28	paid	pay	VERB
eltej-4974	30	29	on	on	ADP
eltej-4974	30	30	its	its	PRON
eltej-4974	30	31	administrative	administrative	ADJ
eltej-4974	30	32	staff	staff	NOUN
eltej-4974	30	33	’s	’s	PART
eltej-4974	30	34	english	english	PROPN
eltej-4974	30	35	language	language	NOUN
eltej-4974	30	36	needs	need	NOUN
eltej-4974	30	37	.	.	PUNCT
eltej-4974	31	1	the	the	DET
eltej-4974	31	2	staff	staff	NOUN
eltej-4974	31	3	in	in	ADP
eltej-4974	31	4	higher	high	ADJ
eltej-4974	31	5	education	education	NOUN
eltej-4974	31	6	institutions	institution	NOUN
eltej-4974	31	7	such	such	ADJ
eltej-4974	31	8	as	as	ADP
eltej-4974	31	9	in	in	ADP
eltej-4974	31	10	public	public	ADJ
eltej-4974	31	11	universities	university	NOUN
eltej-4974	31	12	need	need	VERB
eltej-4974	31	13	to	to	PART
eltej-4974	31	14	have	have	VERB
eltej-4974	31	15	a	a	DET
eltej-4974	31	16	better	well	ADJ
eltej-4974	31	17	grasp	grasp	NOUN
eltej-4974	31	18	on	on	ADP
eltej-4974	31	19	using	use	VERB
eltej-4974	31	20	english	english	PROPN
eltej-4974	31	21	as	as	ADP
eltej-4974	31	22	communication	communication	NOUN
eltej-4974	31	23	tools	tool	NOUN
eltej-4974	31	24	so	so	SCONJ
eltej-4974	31	25	that	that	SCONJ
eltej-4974	31	26	together	together	ADV
eltej-4974	31	27	with	with	ADP
eltej-4974	31	28	academic	academic	ADJ
eltej-4974	31	29	staff	staff	NOUN
eltej-4974	31	30	,	,	PUNCT
eltej-4974	31	31	they	they	PRON
eltej-4974	31	32	can	can	AUX
eltej-4974	31	33	create	create	VERB
eltej-4974	31	34	a	a	DET
eltej-4974	31	35	blended	blend	VERB
eltej-4974	31	36	and	and	CCONJ
eltej-4974	31	37	conducive	conducive	ADJ
eltej-4974	31	38	environment	environment	NOUN
eltej-4974	31	39	that	that	PRON
eltej-4974	31	40	encourages	encourage	VERB
eltej-4974	31	41	the	the	DET
eltej-4974	31	42	use	use	NOUN
eltej-4974	31	43	of	of	ADP
eltej-4974	31	44	english	english	ADJ
eltej-4974	31	45	language	language	NOUN
eltej-4974	31	46	inside	inside	ADP
eltej-4974	31	47	and	and	CCONJ
eltej-4974	31	48	outside	outside	ADP
eltej-4974	31	49	the	the	DET
eltej-4974	31	50	workplace	workplace	NOUN
eltej-4974	31	51	as	as	ADV
eltej-4974	31	52	well	well	ADV
eltej-4974	31	53	as	as	ADP
eltej-4974	31	54	attracting	attract	VERB
eltej-4974	31	55	outstanding	outstanding	ADJ
eltej-4974	31	56	overseas	overseas	ADJ
eltej-4974	31	57	talents	talent	NOUN
eltej-4974	31	58	.	.	PUNCT
eltej-4974	32	1	universiti	universiti	PROPN
eltej-4974	32	2	malaysia	malaysia	PROPN
eltej-4974	32	3	kelantan	kelantan	PROPN
eltej-4974	32	4	(	(	PUNCT
eltej-4974	32	5	umk	umk	PROPN
eltej-4974	32	6	)	)	PUNCT
eltej-4974	32	7	,	,	PUNCT
eltej-4974	32	8	the	the	DET
eltej-4974	32	9	19th	19th	ADJ
eltej-4974	32	10	public	public	ADJ
eltej-4974	32	11	university	university	NOUN
eltej-4974	32	12	in	in	ADP
eltej-4974	32	13	malaysia	malaysia	PROPN
eltej-4974	32	14	established	establish	VERB
eltej-4974	32	15	in	in	ADP
eltej-4974	32	16	the	the	DET
eltej-4974	32	17	year	year	NOUN
eltej-4974	32	18	2006	2006	NUM
eltej-4974	32	19	under	under	ADP
eltej-4974	32	20	the	the	DET
eltej-4974	32	21	ninth	ninth	ADJ
eltej-4974	32	22	malaysia	malaysia	PROPN
eltej-4974	32	23	plan	plan	NOUN
eltej-4974	32	24	proposal	proposal	NOUN
eltej-4974	32	25	.	.	PUNCT
eltej-4974	33	1	its	its	PRON
eltej-4974	33	2	first	first	ADJ
eltej-4974	33	3	campus	campus	NOUN
eltej-4974	33	4	was	be	AUX
eltej-4974	33	5	situated	situate	VERB
eltej-4974	33	6	in	in	ADP
eltej-4974	33	7	pengkalan	pengkalan	PROPN
eltej-4974	33	8	chepa	chepa	NOUN
eltej-4974	33	9	,	,	PUNCT
eltej-4974	33	10	kota	kota	PROPN
eltej-4974	33	11	bharu	bharu	PROPN
eltej-4974	33	12	and	and	CCONJ
eltej-4974	33	13	umk	umk	PROPN
eltej-4974	33	14	focused	focus	VERB
eltej-4974	33	15	on	on	ADP
eltej-4974	33	16	entrepreneurship	entrepreneurship	NOUN
eltej-4974	33	17	and	and	CCONJ
eltej-4974	33	18	enterprise	enterprise	NOUN
eltej-4974	33	19	education	education	NOUN
eltej-4974	33	20	.	.	PUNCT
eltej-4974	34	1	currently	currently	ADV
eltej-4974	34	2	,	,	PUNCT
eltej-4974	34	3	umk	umk	PROPN
eltej-4974	34	4	has	have	VERB
eltej-4974	34	5	three	three	NUM
eltej-4974	34	6	(	(	PUNCT
eltej-4974	34	7	3	3	X
eltej-4974	34	8	)	)	PUNCT
eltej-4974	34	9	campuses	campus	NOUN
eltej-4974	34	10	situated	situate	VERB
eltej-4974	34	11	in	in	ADP
eltej-4974	34	12	kota	kota	PROPN
eltej-4974	34	13	bharu	bharu	PROPN
eltej-4974	34	14	,	,	PUNCT
eltej-4974	34	15	bachok	bachok	NOUN
eltej-4974	34	16	and	and	CCONJ
eltej-4974	34	17	jeli	jeli	PROPN
eltej-4974	34	18	with	with	ADP
eltej-4974	34	19	an	an	DET
eltej-4974	34	20	estimated	estimate	VERB
eltej-4974	34	21	1300	1300	NUM
eltej-4974	34	22	staff	staff	NOUN
eltej-4974	34	23	from	from	ADP
eltej-4974	34	24	academic	academic	ADJ
eltej-4974	34	25	and	and	CCONJ
eltej-4974	34	26	administrative	administrative	ADJ
eltej-4974	34	27	.	.	PUNCT
eltej-4974	35	1	out	out	ADP
eltej-4974	35	2	of	of	ADP
eltej-4974	35	3	those	those	DET
eltej-4974	35	4	administrative	administrative	ADJ
eltej-4974	35	5	staff	staff	NOUN
eltej-4974	35	6	,	,	PUNCT
eltej-4974	35	7	450	450	NUM
eltej-4974	35	8	are	be	AUX
eltej-4974	35	9	support	support	NOUN
eltej-4974	35	10	staff	staff	NOUN
eltej-4974	35	11	who	who	PRON
eltej-4974	35	12	are	be	AUX
eltej-4974	35	13	placed	place	VERB
eltej-4974	35	14	in	in	ADP
eltej-4974	35	15	various	various	ADJ
eltej-4974	35	16	schemes	scheme	NOUN
eltej-4974	35	17	such	such	ADJ
eltej-4974	35	18	as	as	ADP
eltej-4974	35	19	n	n	PROPN
eltej-4974	35	20	for	for	ADP
eltej-4974	35	21	administrative	administrative	ADJ
eltej-4974	35	22	,	,	PUNCT
eltej-4974	35	23	f	f	PROPN
eltej-4974	35	24	for	for	ADP
eltej-4974	35	25	information	information	NOUN
eltej-4974	35	26	technology	technology	NOUN
eltej-4974	35	27	and	and	CCONJ
eltej-4974	35	28	w	w	NOUN
eltej-4974	35	29	for	for	ADP
eltej-4974	35	30	finance	finance	NOUN
eltej-4974	35	31	.	.	PUNCT
eltej-4974	36	1	the	the	DET
eltej-4974	36	2	administrative	administrative	ADJ
eltej-4974	36	3	support	support	NOUN
eltej-4974	36	4	staff	staff	NOUN
eltej-4974	36	5	can	can	AUX
eltej-4974	36	6	be	be	AUX
eltej-4974	36	7	considered	consider	VERB
eltej-4974	36	8	as	as	ADP
eltej-4974	36	9	one	one	NUM
eltej-4974	36	10	of	of	ADP
eltej-4974	36	11	the	the	DET
eltej-4974	36	12	backbones	backbone	NOUN
eltej-4974	36	13	behind	behind	ADP
eltej-4974	36	14	the	the	DET
eltej-4974	36	15	implementation	implementation	NOUN
eltej-4974	36	16	and	and	CCONJ
eltej-4974	36	17	ensuring	ensure	VERB
eltej-4974	36	18	the	the	DET
eltej-4974	36	19	general	general	ADJ
eltej-4974	36	20	management	management	NOUN
eltej-4974	36	21	and	and	CCONJ
eltej-4974	36	22	human	human	ADJ
eltej-4974	36	23	resource	resource	NOUN
eltej-4974	36	24	management	management	NOUN
eltej-4974	36	25	of	of	ADP
eltej-4974	36	26	umk	umk	PROPN
eltej-4974	36	27	up	up	ADP
eltej-4974	36	28	and	and	CCONJ
eltej-4974	36	29	running	run	VERB
eltej-4974	36	30	smoothly	smoothly	ADV
eltej-4974	36	31	.	.	PUNCT
eltej-4974	37	1	hence	hence	ADV
eltej-4974	37	2	for	for	ADP
eltej-4974	37	3	umk	umk	ADJ
eltej-4974	37	4	,	,	PUNCT
eltej-4974	37	5	not	not	PART
eltej-4974	37	6	only	only	ADV
eltej-4974	37	7	the	the	DET
eltej-4974	37	8	graduates	graduate	NOUN
eltej-4974	37	9	need	need	VERB
eltej-4974	37	10	to	to	PART
eltej-4974	37	11	be	be	AUX
eltej-4974	37	12	proficient	proficient	ADJ
eltej-4974	37	13	in	in	ADP
eltej-4974	37	14	english	english	PROPN
eltej-4974	37	15	with	with	ADP
eltej-4974	37	16	the	the	DET
eltej-4974	37	17	purpose	purpose	NOUN
eltej-4974	37	18	of	of	ADP
eltej-4974	37	19	employability	employability	NOUN
eltej-4974	37	20	,	,	PUNCT
eltej-4974	37	21	the	the	DET
eltej-4974	37	22	staff	staff	NOUN
eltej-4974	37	23	who	who	PRON
eltej-4974	37	24	are	be	AUX
eltej-4974	37	25	part	part	NOUN
eltej-4974	37	26	of	of	ADP
eltej-4974	37	27	the	the	DET
eltej-4974	37	28	ecosystem	ecosystem	NOUN
eltej-4974	37	29	of	of	ADP
eltej-4974	37	30	tertiary	tertiary	ADJ
eltej-4974	37	31	education	education	NOUN
eltej-4974	37	32	also	also	ADV
eltej-4974	37	33	need	need	VERB
eltej-4974	37	34	to	to	PART
eltej-4974	37	35	be	be	AUX
eltej-4974	37	36	able	able	ADJ
eltej-4974	37	37	to	to	PART
eltej-4974	37	38	converse	converse	VERB
eltej-4974	37	39	in	in	ADP
eltej-4974	37	40	english	english	PROPN
eltej-4974	37	41	.	.	PUNCT
eltej-4974	38	1	as	as	SCONJ
eltej-4974	38	2	the	the	DET
eltej-4974	38	3	internationalization	internationalization	NOUN
eltej-4974	38	4	process	process	NOUN
eltej-4974	38	5	rapidly	rapidly	ADV
eltej-4974	38	6	takes	take	VERB
eltej-4974	38	7	place	place	NOUN
eltej-4974	38	8	in	in	ADP
eltej-4974	38	9	umk	umk	PROPN
eltej-4974	38	10	,	,	PUNCT
eltej-4974	38	11	the	the	DET
eltej-4974	38	12	university	university	NOUN
eltej-4974	38	13	starts	start	VERB
eltej-4974	38	14	to	to	PART
eltej-4974	38	15	employ	employ	VERB
eltej-4974	38	16	more	more	ADJ
eltej-4974	38	17	foreign	foreign	ADJ
eltej-4974	38	18	staff	staff	NOUN
eltej-4974	38	19	and	and	CCONJ
eltej-4974	38	20	students	student	NOUN
eltej-4974	38	21	.	.	PUNCT
eltej-4974	39	1	consequently	consequently	ADV
eltej-4974	39	2	,	,	PUNCT
eltej-4974	39	3	umk	umk	PROPN
eltej-4974	39	4	has	have	AUX
eltej-4974	39	5	started	start	VERB
eltej-4974	39	6	to	to	PART
eltej-4974	39	7	focus	focus	VERB
eltej-4974	39	8	on	on	ADP
eltej-4974	39	9	ensuring	ensure	VERB
eltej-4974	39	10	all	all	DET
eltej-4974	39	11	staff	staff	NOUN
eltej-4974	39	12	are	be	AUX
eltej-4974	39	13	able	able	ADJ
eltej-4974	39	14	to	to	PART
eltej-4974	39	15	communicate	communicate	VERB
eltej-4974	39	16	in	in	ADP
eltej-4974	39	17	english	english	PROPN
eltej-4974	39	18	effectively	effectively	ADV
eltej-4974	39	19	.	.	PUNCT
eltej-4974	40	1	the	the	DET
eltej-4974	40	2	institutional	institutional	ADJ
eltej-4974	40	3	policies	policy	NOUN
eltej-4974	40	4	have	have	AUX
eltej-4974	40	5	been	be	AUX
eltej-4974	40	6	put	put	VERB
eltej-4974	40	7	forth	forth	ADP
eltej-4974	40	8	by	by	ADP
eltej-4974	40	9	umk	umk	PROPN
eltej-4974	40	10	top	top	ADJ
eltej-4974	40	11	management	management	NOUN
eltej-4974	40	12	such	such	ADJ
eltej-4974	40	13	as	as	ADP
eltej-4974	40	14	introducing	introduce	VERB
eltej-4974	40	15	and	and	CCONJ
eltej-4974	40	16	implementing	implement	VERB
eltej-4974	40	17	english	english	PROPN
eltej-4974	40	18	as	as	ADP
eltej-4974	40	19	the	the	DET
eltej-4974	40	20	medium	medium	NOUN
eltej-4974	40	21	of	of	ADP
eltej-4974	40	22	instruction	instruction	NOUN
eltej-4974	40	23	in	in	ADP
eltej-4974	40	24	all	all	DET
eltej-4974	40	25	academic	academic	ADJ
eltej-4974	40	26	and	and	CCONJ
eltej-4974	40	27	research	research	NOUN
eltej-4974	40	28	settings	setting	NOUN
eltej-4974	40	29	.	.	PUNCT
eltej-4974	41	1	however	however	ADV
eltej-4974	41	2	,	,	PUNCT
eltej-4974	41	3	little	little	ADJ
eltej-4974	41	4	attention	attention	NOUN
eltej-4974	41	5	has	have	AUX
eltej-4974	41	6	been	be	AUX
eltej-4974	41	7	given	give	VERB
eltej-4974	41	8	towards	towards	ADP
eltej-4974	41	9	improving	improve	VERB
eltej-4974	41	10	administrative	administrative	ADJ
eltej-4974	41	11	staff	staff	NOUN
eltej-4974	41	12	english	english	ADJ
eltej-4974	41	13	communication	communication	NOUN
eltej-4974	41	14	skills	skill	NOUN
eltej-4974	41	15	and	and	CCONJ
eltej-4974	41	16	this	this	DET
eltej-4974	41	17	internationalization	internationalization	NOUN
eltej-4974	41	18	issue	issue	NOUN
eltej-4974	41	19	can	can	AUX
eltej-4974	41	20	be	be	AUX
eltej-4974	41	21	regarded	regard	VERB
eltej-4974	41	22	as	as	ADP
eltej-4974	41	23	an	an	DET
eltej-4974	41	24	important	important	ADJ
eltej-4974	41	25	issue	issue	NOUN
eltej-4974	41	26	which	which	PRON
eltej-4974	41	27	will	will	AUX
eltej-4974	41	28	influence	influence	VERB
eltej-4974	41	29	higher	high	ADJ
eltej-4974	41	30	education	education	NOUN
eltej-4974	41	31	institutions	institution	NOUN
eltej-4974	41	32	significantly	significantly	ADV
eltej-4974	41	33	(	(	PUNCT
eltej-4974	41	34	yonezawa	yonezawa	PROPN
eltej-4974	41	35	,	,	PUNCT
eltej-4974	41	36	2018	2018	NUM
eltej-4974	41	37	)	)	PUNCT
eltej-4974	41	38	.	.	PUNCT
eltej-4974	42	1	over	over	ADP
eltej-4974	42	2	the	the	DET
eltej-4974	42	3	years	year	NOUN
eltej-4974	42	4	,	,	PUNCT
eltej-4974	42	5	needs	need	VERB
eltej-4974	42	6	analysis	analysis	NOUN
eltej-4974	42	7	has	have	AUX
eltej-4974	42	8	been	be	AUX
eltej-4974	42	9	identified	identify	VERB
eltej-4974	42	10	by	by	ADP
eltej-4974	42	11	researchers	researcher	NOUN
eltej-4974	42	12	as	as	ADV
eltej-4974	42	13	well	well	ADV
eltej-4974	42	14	as	as	ADP
eltej-4974	42	15	educators	educator	NOUN
eltej-4974	42	16	to	to	PART
eltej-4974	42	17	be	be	AUX
eltej-4974	42	18	one	one	NUM
eltej-4974	42	19	of	of	ADP
eltej-4974	42	20	the	the	DET
eltej-4974	42	21	important	important	ADJ
eltej-4974	42	22	elements	element	NOUN
eltej-4974	42	23	to	to	PART
eltej-4974	42	24	be	be	AUX
eltej-4974	42	25	considered	consider	VERB
eltej-4974	42	26	in	in	ADP
eltej-4974	42	27	improving	improve	VERB
eltej-4974	42	28	learners	learner	NOUN
eltej-4974	42	29	’	'	PUNCT
eltej-4974	42	30	competence	competence	NOUN
eltej-4974	42	31	or	or	CCONJ
eltej-4974	42	32	performance	performance	NOUN
eltej-4974	42	33	either	either	CCONJ
eltej-4974	42	34	in	in	ADP
eltej-4974	42	35	the	the	DET
eltej-4974	42	36	context	context	NOUN
eltej-4974	42	37	of	of	ADP
eltej-4974	42	38	education	education	NOUN
eltej-4974	42	39	or	or	CCONJ
eltej-4974	42	40	workplace	workplace	NOUN
eltej-4974	42	41	(	(	PUNCT
eltej-4974	42	42	jalal	jalal	PROPN
eltej-4974	42	43	,	,	PUNCT
eltej-4974	42	44	2016	2016	NUM
eltej-4974	42	45	;	;	PUNCT
eltej-4974	42	46	singh	singh	PROPN
eltej-4974	42	47	&	&	CCONJ
eltej-4974	42	48	harun	harun	PROPN
eltej-4974	42	49	,	,	PUNCT
eltej-4974	42	50	2020	2020	NUM
eltej-4974	42	51	)	)	PUNCT
eltej-4974	42	52	.	.	PUNCT
eltej-4974	43	1	in	in	ADP
eltej-4974	43	2	defining	define	VERB
eltej-4974	43	3	the	the	DET
eltej-4974	43	4	term	term	NOUN
eltej-4974	43	5	needs	need	NOUN
eltej-4974	43	6	,	,	PUNCT
eltej-4974	43	7	three	three	NUM
eltej-4974	43	8	(	(	PUNCT
eltej-4974	43	9	3	3	X
eltej-4974	43	10	)	)	PUNCT
eltej-4974	43	11	elements	element	NOUN
eltej-4974	43	12	should	should	AUX
eltej-4974	43	13	be	be	AUX
eltej-4974	43	14	looked	look	VERB
eltej-4974	43	15	into	into	ADP
eltej-4974	43	16	which	which	PRON
eltej-4974	43	17	are	be	AUX
eltej-4974	43	18	necessities	necessity	NOUN
eltej-4974	43	19	,	,	PUNCT
eltej-4974	43	20	lack	lack	NOUN
eltej-4974	43	21	and	and	CCONJ
eltej-4974	43	22	wants	want	VERB
eltej-4974	43	23	(	(	PUNCT
eltej-4974	43	24	hutchinson	hutchinson	PROPN
eltej-4974	43	25	&	&	CCONJ
eltej-4974	43	26	waters	waters	PROPN
eltej-4974	43	27	,	,	PUNCT
eltej-4974	43	28	1987	1987	NUM
eltej-4974	43	29	)	)	PUNCT
eltej-4974	43	30	.	.	PUNCT
eltej-4974	44	1	within	within	ADP
eltej-4974	44	2	the	the	DET
eltej-4974	44	3	context	context	NOUN
eltej-4974	44	4	of	of	ADP
eltej-4974	44	5	the	the	DET
eltej-4974	44	6	workplace	workplace	NOUN
eltej-4974	44	7	,	,	PUNCT
eltej-4974	44	8	what	what	DET
eltej-4974	44	9	staff	staff	NOUN
eltej-4974	44	10	need	need	VERB
eltej-4974	44	11	to	to	PART
eltej-4974	44	12	know	know	VERB
eltej-4974	44	13	in	in	ADP
eltej-4974	44	14	order	order	NOUN
eltej-4974	44	15	for	for	SCONJ
eltej-4974	44	16	them	they	PRON
eltej-4974	44	17	to	to	PART
eltej-4974	44	18	communicate	communicate	VERB
eltej-4974	44	19	better	well	ADV
eltej-4974	44	20	in	in	ADP
eltej-4974	44	21	english	english	PROPN
eltej-4974	44	22	are	be	AUX
eltej-4974	44	23	necessities	necessity	NOUN
eltej-4974	44	24	.	.	PUNCT
eltej-4974	45	1	the	the	DET
eltej-4974	45	2	gap	gap	NOUN
eltej-4974	45	3	that	that	PRON
eltej-4974	45	4	exists	exist	VERB
eltej-4974	45	5	between	between	ADP
eltej-4974	45	6	the	the	DET
eltej-4974	45	7	english	english	ADJ
eltej-4974	45	8	proficiency	proficiency	NOUN
eltej-4974	45	9	of	of	ADP
eltej-4974	45	10	the	the	DET
eltej-4974	45	11	staff	staff	NOUN
eltej-4974	45	12	and	and	CCONJ
eltej-4974	45	13	their	their	PRON
eltej-4974	45	14	employer	employer	NOUN
eltej-4974	45	15	’s	’s	PART
eltej-4974	45	16	or	or	CCONJ
eltej-4974	45	17	superior	superior	ADJ
eltej-4974	45	18	’s	’s	PART
eltej-4974	45	19	target	target	NOUN
eltej-4974	45	20	are	be	AUX
eltej-4974	45	21	defined	define	VERB
eltej-4974	45	22	as	as	ADP
eltej-4974	45	23	lacks	lack	NOUN
eltej-4974	45	24	.	.	PUNCT
eltej-4974	46	1	administrative	administrative	ADJ
eltej-4974	46	2	staff	staff	NOUN
eltej-4974	46	3	's	's	PART
eltej-4974	46	4	subjective	subjective	ADJ
eltej-4974	46	5	needs	need	NOUN
eltej-4974	46	6	such	such	ADJ
eltej-4974	46	7	as	as	ADP
eltej-4974	46	8	to	to	PART
eltej-4974	46	9	improve	improve	VERB
eltej-4974	46	10	their	their	PRON
eltej-4974	46	11	english	english	ADJ
eltej-4974	46	12	writing	writing	NOUN
eltej-4974	46	13	skills	skill	NOUN
eltej-4974	46	14	are	be	AUX
eltej-4974	46	15	known	know	VERB
eltej-4974	46	16	as	as	ADP
eltej-4974	46	17	wants	want	VERB
eltej-4974	46	18	.	.	PUNCT
eltej-4974	47	1	in	in	ADP
eltej-4974	47	2	addition	addition	NOUN
eltej-4974	47	3	to	to	ADP
eltej-4974	47	4	that	that	PRON
eltej-4974	47	5	,	,	PUNCT
eltej-4974	47	6	berwick	berwick	PROPN
eltej-4974	47	7	(	(	PUNCT
eltej-4974	47	8	1989	1989	NUM
eltej-4974	47	9	)	)	PUNCT
eltej-4974	47	10	gave	give	VERB
eltej-4974	47	11	definition	definition	NOUN
eltej-4974	47	12	to	to	ADP
eltej-4974	47	13	the	the	DET
eltej-4974	47	14	term	term	NOUN
eltej-4974	47	15	needs	need	VERB
eltej-4974	47	16	as	as	ADP
eltej-4974	47	17	“	"	PUNCT
eltej-4974	47	18	the	the	DET
eltej-4974	47	19	gap	gap	NOUN
eltej-4974	47	20	between	between	ADP
eltej-4974	47	21	the	the	DET
eltej-4974	47	22	current	current	ADJ
eltej-4974	47	23	situation	situation	NOUN
eltej-4974	47	24	and	and	CCONJ
eltej-4974	47	25	the	the	DET
eltej-4974	47	26	anticipated	anticipated	ADJ
eltej-4974	47	27	future	future	ADJ
eltej-4974	47	28	state	state	NOUN
eltej-4974	47	29	”	"	PUNCT
eltej-4974	47	30	(	(	PUNCT
eltej-4974	47	31	p.	p.	NOUN
eltej-4974	47	32	52	52	NUM
eltej-4974	47	33	)	)	PUNCT
eltej-4974	47	34	.	.	PUNCT
eltej-4974	48	1	brown	brown	PROPN
eltej-4974	48	2	(	(	PUNCT
eltej-4974	48	3	1995	1995	NUM
eltej-4974	48	4	)	)	PUNCT
eltej-4974	48	5	defined	define	VERB
eltej-4974	48	6	needs	need	VERB
eltej-4974	48	7	analysis	analysis	NOUN
eltej-4974	48	8	as	as	ADP
eltej-4974	48	9	the	the	DET
eltej-4974	48	10	activities	activity	NOUN
eltej-4974	48	11	involving	involve	VERB
eltej-4974	48	12	collecting	collect	VERB
eltej-4974	48	13	information	information	NOUN
eltej-4974	48	14	that	that	PRON
eltej-4974	48	15	will	will	AUX
eltej-4974	48	16	cater	cater	VERB
eltej-4974	48	17	the	the	DET
eltej-4974	48	18	needs	need	NOUN
eltej-4974	48	19	of	of	ADP
eltej-4974	48	20	identified	identify	VERB
eltej-4974	48	21	learners	learner	NOUN
eltej-4974	48	22	.	.	PUNCT
eltej-4974	49	1	needs	need	NOUN
eltej-4974	49	2	can	can	AUX
eltej-4974	49	3	also	also	ADV
eltej-4974	49	4	be	be	AUX
eltej-4974	49	5	defined	define	VERB
eltej-4974	49	6	as	as	ADP
eltej-4974	49	7	the	the	DET
eltej-4974	49	8	gap	gap	NOUN
eltej-4974	49	9	that	that	PRON
eltej-4974	49	10	is	be	AUX
eltej-4974	49	11	required	require	VERB
eltej-4974	49	12	to	to	PART
eltej-4974	49	13	be	be	AUX
eltej-4974	49	14	filled	fill	VERB
eltej-4974	49	15	which	which	PRON
eltej-4974	49	16	refers	refer	VERB
eltej-4974	49	17	to	to	ADP
eltej-4974	49	18	the	the	DET
eltej-4974	49	19	knowledge	knowledge	NOUN
eltej-4974	49	20	that	that	PRON
eltej-4974	49	21	learners	learner	NOUN
eltej-4974	49	22	know	know	VERB
eltej-4974	49	23	or	or	CCONJ
eltej-4974	49	24	do	do	AUX
eltej-4974	49	25	not	not	PART
eltej-4974	49	26	know	know	VERB
eltej-4974	49	27	about	about	ADP
eltej-4974	49	28	a	a	DET
eltej-4974	49	29	certain	certain	ADJ
eltej-4974	49	30	language	language	NOUN
eltej-4974	49	31	(	(	PUNCT
eltej-4974	49	32	robinson	robinson	PROPN
eltej-4974	49	33	,	,	PUNCT
eltej-4974	49	34	1991	1991	NUM
eltej-4974	49	35	)	)	PUNCT
eltej-4974	49	36	.	.	PUNCT
eltej-4974	50	1	hutchinson	hutchinson	PROPN
eltej-4974	50	2	and	and	CCONJ
eltej-4974	50	3	waters	water	NOUN
eltej-4974	50	4	(	(	PUNCT
eltej-4974	50	5	1987	1987	NUM
eltej-4974	50	6	)	)	PUNCT
eltej-4974	50	7	explained	explain	VERB
eltej-4974	50	8	that	that	PRON
eltej-4974	50	9	need	need	VERB
eltej-4974	50	10	analysis	analysis	NOUN
eltej-4974	50	11	include	include	VERB
eltej-4974	50	12	the	the	DET
eltej-4974	50	13	target	target	NOUN
eltej-4974	50	14	and	and	CCONJ
eltej-4974	50	15	learning	learning	NOUN
eltej-4974	50	16	needs	need	NOUN
eltej-4974	50	17	.	.	PUNCT
eltej-4974	51	1	considering	consider	VERB
eltej-4974	51	2	those	those	DET
eltej-4974	51	3	definitions	definition	NOUN
eltej-4974	51	4	and	and	CCONJ
eltej-4974	51	5	concepts	concept	NOUN
eltej-4974	51	6	,	,	PUNCT
eltej-4974	51	7	needs	need	VERB
eltej-4974	51	8	in	in	ADP
eltej-4974	51	9	the	the	DET
eltej-4974	51	10	workplace	workplace	NOUN
eltej-4974	51	11	in	in	ADP
eltej-4974	51	12	this	this	DET
eltej-4974	51	13	study	study	NOUN
eltej-4974	51	14	can	can	AUX
eltej-4974	51	15	be	be	AUX
eltej-4974	51	16	referred	refer	VERB
eltej-4974	51	17	to	to	ADP
eltej-4974	51	18	as	as	ADP
eltej-4974	51	19	the	the	DET
eltej-4974	51	20	gap	gap	NOUN
eltej-4974	51	21	between	between	ADP
eltej-4974	51	22	an	an	DET
eltej-4974	51	23	employee	employee	NOUN
eltej-4974	51	24	's	's	PART
eltej-4974	51	25	current	current	ADJ
eltej-4974	51	26	english	english	ADJ
eltej-4974	51	27	competency	competency	NOUN
eltej-4974	51	28	level	level	NOUN
eltej-4974	51	29	and	and	CCONJ
eltej-4974	51	30	the	the	DET
eltej-4974	51	31	employer	employer	NOUN
eltej-4974	51	32	’s	’s	PART
eltej-4974	51	33	expectations	expectation	NOUN
eltej-4974	51	34	.	.	PUNCT
eltej-4974	52	1	furthermore	furthermore	ADV
eltej-4974	52	2	,	,	PUNCT
eltej-4974	52	3	target	target	VERB
eltej-4974	52	4	english	english	ADJ
eltej-4974	52	5	needs	need	NOUN
eltej-4974	52	6	can	can	AUX
eltej-4974	52	7	be	be	AUX
eltej-4974	52	8	viewed	view	VERB
eltej-4974	52	9	as	as	ADP
eltej-4974	52	10	the	the	DET
eltej-4974	52	11	employees	employee	NOUN
eltej-4974	52	12	’	’	PART
eltej-4974	52	13	needs	need	NOUN
eltej-4974	52	14	and	and	CCONJ
eltej-4974	52	15	what	what	PRON
eltej-4974	52	16	they	they	PRON
eltej-4974	52	17	should	should	AUX
eltej-4974	52	18	do	do	VERB
eltej-4974	52	19	in	in	ADP
eltej-4974	52	20	certain	certain	ADJ
eltej-4974	52	21	english	english	ADJ
eltej-4974	52	22	communicative	communicative	ADJ
eltej-4974	52	23	contexts	context	NOUN
eltej-4974	52	24	within	within	ADP
eltej-4974	52	25	workplace	workplace	NOUN
eltej-4974	52	26	environment	environment	NOUN
eltej-4974	52	27	.	.	PUNCT
eltej-4974	53	1	in	in	ADP
eltej-4974	53	2	addition	addition	NOUN
eltej-4974	53	3	,	,	PUNCT
eltej-4974	53	4	learning	learn	VERB
eltej-4974	53	5	needs	need	NOUN
eltej-4974	53	6	in	in	ADP
eltej-4974	53	7	this	this	DET
eltej-4974	53	8	study	study	NOUN
eltej-4974	53	9	can	can	AUX
eltej-4974	53	10	be	be	AUX
eltej-4974	53	11	described	describe	VERB
eltej-4974	53	12	as	as	ADP
eltej-4974	53	13	actions	action	NOUN
eltej-4974	53	14	that	that	PRON
eltej-4974	53	15	employees	employee	NOUN
eltej-4974	53	16	need	need	VERB
eltej-4974	53	17	to	to	PART
eltej-4974	53	18	do	do	VERB
eltej-4974	53	19	in	in	ADP
eltej-4974	53	20	their	their	PRON
eltej-4974	53	21	english	english	ADJ
eltej-4974	53	22	learning	learning	NOUN
eltej-4974	53	23	process	process	NOUN
eltej-4974	53	24	at	at	ADP
eltej-4974	53	25	workplace	workplace	NOUN
eltej-4974	53	26	.	.	PUNCT
eltej-4974	54	1	several	several	ADJ
eltej-4974	54	2	studies	study	NOUN
eltej-4974	54	3	on	on	ADP
eltej-4974	54	4	english	english	ADJ
eltej-4974	54	5	language	language	NOUN
eltej-4974	54	6	needs	need	NOUN
eltej-4974	54	7	at	at	ADP
eltej-4974	54	8	the	the	DET
eltej-4974	54	9	workplace	workplace	NOUN
eltej-4974	54	10	have	have	AUX
eltej-4974	54	11	been	be	AUX
eltej-4974	54	12	conducted	conduct	VERB
eltej-4974	54	13	,	,	PUNCT
eltej-4974	54	14	for	for	ADP
eltej-4974	54	15	instance	instance	NOUN
eltej-4974	54	16	,	,	PUNCT
eltej-4974	54	17	in	in	ADP
eltej-4974	54	18	banking	banking	NOUN
eltej-4974	54	19	sectors	sector	NOUN
eltej-4974	54	20	(	(	PUNCT
eltej-4974	54	21	muthiah	muthiah	PROPN
eltej-4974	54	22	,	,	PUNCT
eltej-4974	54	23	2003	2003	NUM
eltej-4974	54	24	)	)	PUNCT
eltej-4974	54	25	,	,	PUNCT
eltej-4974	54	26	supply	supply	NOUN
eltej-4974	54	27	chain	chain	NOUN
eltej-4974	54	28	(	(	PUNCT
eltej-4974	54	29	puteri	puteri	PROPN
eltej-4974	54	30	zarina	zarina	PROPN
eltej-4974	54	31	et	et	PROPN
eltej-4974	54	32	al	al	PROPN
eltej-4974	54	33	.	.	PROPN
eltej-4974	54	34	,	,	PUNCT
eltej-4974	54	35	2020	2020	NUM
eltej-4974	54	36	)	)	PUNCT
eltej-4974	54	37	,	,	PUNCT
eltej-4974	54	38	engineering	engineering	NOUN
eltej-4974	54	39	industry	industry	NOUN
eltej-4974	54	40	(	(	PUNCT
eltej-4974	54	41	hiranburana	hiranburana	PROPN
eltej-4974	54	42	,	,	PUNCT
eltej-4974	54	43	2017	2017	NUM
eltej-4974	54	44	;	;	PUNCT
eltej-4974	54	45	kassim	kassim	PROPN
eltej-4974	54	46	&	&	CCONJ
eltej-4974	54	47	ali	ali	PROPN
eltej-4974	54	48	,	,	PUNCT
eltej-4974	54	49	2010	2010	NUM
eltej-4974	54	50	;	;	PUNCT
eltej-4974	54	51	kluensuwan	kluensuwan	PROPN
eltej-4974	54	52	et	et	PROPN
eltej-4974	54	53	al	al	PROPN
eltej-4974	54	54	.	.	PROPN
eltej-4974	54	55	,	,	PUNCT
eltej-4974	54	56	2019	2019	NUM
eltej-4974	54	57	;	;	PUNCT
eltej-4974	54	58	ngah	ngah	NOUN
eltej-4974	54	59	et	et	PROPN
eltej-4974	54	60	al	al	PROPN
eltej-4974	54	61	.	.	PROPN
eltej-4974	54	62	,	,	PUNCT
eltej-4974	54	63	2011	2011	NUM
eltej-4974	54	64	;	;	PUNCT
eltej-4974	54	65	subramaniam	subramaniam	PROPN
eltej-4974	54	66	et	et	PROPN
eltej-4974	54	67	al	al	PROPN
eltej-4974	54	68	.	.	PROPN
eltej-4974	54	69	,	,	PUNCT
eltej-4974	54	70	2020	2020	NUM
eltej-4974	54	71	;	;	PUNCT
eltej-4974	54	72	tinh	tinh	NOUN
eltej-4974	54	73	,	,	PUNCT
eltej-4974	54	74	2018	2018	NUM
eltej-4974	54	75	)	)	PUNCT
eltej-4974	54	76	and	and	CCONJ
eltej-4974	54	77	graduates	graduate	NOUN
eltej-4974	54	78	’	'	PUNCT
eltej-4974	54	79	employability	employability	NOUN
eltej-4974	54	80	(	(	PUNCT
eltej-4974	54	81	lee	lee	PROPN
eltej-4974	54	82	&	&	CCONJ
eltej-4974	54	83	koo	koo	PROPN
eltej-4974	54	84	,	,	PUNCT
eltej-4974	54	85	2015	2015	NUM
eltej-4974	54	86	;	;	PUNCT
eltej-4974	54	87	singh	singh	PROPN
eltej-4974	54	88	&	&	CCONJ
eltej-4974	54	89	harun	harun	PROPN
eltej-4974	54	90	,	,	PUNCT
eltej-4974	54	91	2020	2020	NUM
eltej-4974	54	92	)	)	PUNCT
eltej-4974	54	93	.	.	PUNCT
eltej-4974	55	1	in	in	ADP
eltej-4974	55	2	order	order	NOUN
eltej-4974	55	3	to	to	PART
eltej-4974	55	4	design	design	VERB
eltej-4974	55	5	english	english	PROPN
eltej-4974	55	6	for	for	ADP
eltej-4974	55	7	specific	specific	ADJ
eltej-4974	55	8	purposes	purpose	NOUN
eltej-4974	55	9	courses	course	NOUN
eltej-4974	55	10	within	within	ADP
eltej-4974	55	11	the	the	DET
eltej-4974	55	12	context	context	NOUN
eltej-4974	55	13	of	of	ADP
eltej-4974	55	14	occupational	occupational	ADJ
eltej-4974	55	15	context	context	NOUN
eltej-4974	55	16	,	,	PUNCT
eltej-4974	55	17	issn	issn	PROPN
eltej-4974	55	18	2621	2621	NUM
eltej-4974	55	19	-	-	SYM
eltej-4974	55	20	6485	6485	NUM
eltej-4974	55	21	english	english	ADJ
eltej-4974	55	22	language	language	NOUN
eltej-4974	55	23	teaching	teach	VERB
eltej-4974	55	24	educational	educational	ADJ
eltej-4974	55	25	journal	journal	NOUN
eltej-4974	55	26	201	201	NUM
eltej-4974	55	27	vol	vol	NOUN
eltej-4974	55	28	.	.	PROPN
eltej-4974	55	29	4	4	NUM
eltej-4974	55	30	,	,	PUNCT
eltej-4974	55	31	no	no	INTJ
eltej-4974	55	32	.	.	NOUN
eltej-4974	55	33	3	3	NUM
eltej-4974	55	34	,	,	PUNCT
eltej-4974	55	35	2021	2021	NUM
eltej-4974	55	36	,	,	PUNCT
eltej-4974	55	37	pp	pp	ADP
eltej-4974	55	38	.	.	PUNCT
eltej-4974	55	39	199	199	NUM
eltej-4974	55	40	-	-	SYM
eltej-4974	55	41	212	212	NUM
eltej-4974	55	42	mat	mat	NOUN
eltej-4974	55	43	husin	husin	NOUN
eltej-4974	55	44	,	,	PUNCT
eltej-4974	55	45	n.z	n.z	PROPN
eltej-4974	55	46	.	.	PROPN
eltej-4974	55	47	&	&	CCONJ
eltej-4974	55	48	radzuan	radzuan	PROPN
eltej-4974	55	49	,	,	PUNCT
eltej-4974	55	50	n.r.m	n.r.m	PROPN
eltej-4974	55	51	.	.	PUNCT
eltej-4974	56	1	(	(	PUNCT
eltej-4974	56	2	identifying	identify	VERB
eltej-4974	56	3	english	english	ADJ
eltej-4974	56	4	language	language	NOUN
eltej-4974	56	5	needs	need	NOUN
eltej-4974	56	6	)	)	PUNCT
eltej-4974	56	7	several	several	ADJ
eltej-4974	56	8	studies	study	NOUN
eltej-4974	56	9	which	which	PRON
eltej-4974	56	10	were	be	AUX
eltej-4974	56	11	conducted	conduct	VERB
eltej-4974	56	12	within	within	ADP
eltej-4974	56	13	the	the	DET
eltej-4974	56	14	south	south	PROPN
eltej-4974	56	15	east	east	PROPN
eltej-4974	56	16	asian	asian	ADJ
eltej-4974	56	17	countries	country	NOUN
eltej-4974	56	18	were	be	AUX
eltej-4974	56	19	worth	worth	ADJ
eltej-4974	56	20	to	to	PART
eltej-4974	56	21	be	be	AUX
eltej-4974	56	22	considered	consider	VERB
eltej-4974	56	23	although	although	SCONJ
eltej-4974	56	24	the	the	DET
eltej-4974	56	25	employees	employee	NOUN
eltej-4974	56	26	were	be	AUX
eltej-4974	56	27	in	in	ADP
eltej-4974	56	28	different	different	ADJ
eltej-4974	56	29	fields	field	NOUN
eltej-4974	56	30	.	.	PUNCT
eltej-4974	57	1	a	a	DET
eltej-4974	57	2	study	study	NOUN
eltej-4974	57	3	by	by	ADP
eltej-4974	57	4	karachedee	karachedee	PROPN
eltej-4974	57	5	(	(	PUNCT
eltej-4974	57	6	2017	2017	NUM
eltej-4974	57	7	)	)	PUNCT
eltej-4974	57	8	explored	explore	VERB
eltej-4974	57	9	the	the	DET
eltej-4974	57	10	needs	need	NOUN
eltej-4974	57	11	of	of	ADP
eltej-4974	57	12	english	english	ADJ
eltej-4974	57	13	communications	communication	NOUN
eltej-4974	57	14	skills	skill	NOUN
eltej-4974	57	15	of	of	ADP
eltej-4974	57	16	thai	thai	ADJ
eltej-4974	57	17	employees	employee	NOUN
eltej-4974	57	18	as	as	SCONJ
eltej-4974	57	19	perceived	perceive	VERB
eltej-4974	57	20	by	by	ADP
eltej-4974	57	21	their	their	PRON
eltej-4974	57	22	superiors	superior	NOUN
eltej-4974	57	23	who	who	PRON
eltej-4974	57	24	were	be	AUX
eltej-4974	57	25	at	at	ADP
eltej-4974	57	26	management	management	NOUN
eltej-4974	57	27	level	level	NOUN
eltej-4974	57	28	in	in	ADP
eltej-4974	57	29	a	a	DET
eltej-4974	57	30	selected	select	VERB
eltej-4974	57	31	thailand	thailand	PROPN
eltej-4974	57	32	’s	’s	PART
eltej-4974	57	33	multinational	multinational	ADJ
eltej-4974	57	34	company	company	NOUN
eltej-4974	57	35	.	.	PUNCT
eltej-4974	58	1	the	the	DET
eltej-4974	58	2	findings	finding	NOUN
eltej-4974	58	3	suggested	suggest	VERB
eltej-4974	58	4	that	that	SCONJ
eltej-4974	58	5	as	as	SCONJ
eltej-4974	58	6	most	most	ADJ
eltej-4974	58	7	of	of	ADP
eltej-4974	58	8	the	the	DET
eltej-4974	58	9	employees	employee	NOUN
eltej-4974	58	10	were	be	AUX
eltej-4974	58	11	perceived	perceive	VERB
eltej-4974	58	12	to	to	PART
eltej-4974	58	13	have	have	VERB
eltej-4974	58	14	insufficient	insufficient	ADJ
eltej-4974	58	15	english	english	ADJ
eltej-4974	58	16	communication	communication	NOUN
eltej-4974	58	17	skills	skill	NOUN
eltej-4974	58	18	and	and	CCONJ
eltej-4974	58	19	,	,	PUNCT
eltej-4974	58	20	their	their	PRON
eltej-4974	58	21	unsatisfactory	unsatisfactory	ADJ
eltej-4974	58	22	performance	performance	NOUN
eltej-4974	58	23	in	in	ADP
eltej-4974	58	24	dealing	deal	VERB
eltej-4974	58	25	with	with	ADP
eltej-4974	58	26	foreign	foreign	ADJ
eltej-4974	58	27	customers	customer	NOUN
eltej-4974	58	28	,	,	PUNCT
eltej-4974	58	29	suppliers	supplier	NOUN
eltej-4974	58	30	and	and	CCONJ
eltej-4974	58	31	visitors	visitor	NOUN
eltej-4974	58	32	due	due	ADP
eltej-4974	58	33	to	to	ADP
eltej-4974	58	34	low	low	ADJ
eltej-4974	58	35	level	level	NOUN
eltej-4974	58	36	of	of	ADP
eltej-4974	58	37	english	english	ADJ
eltej-4974	58	38	proficiency	proficiency	NOUN
eltej-4974	58	39	,	,	PUNCT
eltej-4974	58	40	would	would	AUX
eltej-4974	58	41	negatively	negatively	ADV
eltej-4974	58	42	affect	affect	VERB
eltej-4974	58	43	not	not	PART
eltej-4974	58	44	only	only	ADV
eltej-4974	58	45	themselves	themselves	PRON
eltej-4974	58	46	but	but	CCONJ
eltej-4974	58	47	also	also	ADV
eltej-4974	58	48	the	the	DET
eltej-4974	58	49	company	company	NOUN
eltej-4974	58	50	’s	’s	PART
eltej-4974	58	51	reputation	reputation	NOUN
eltej-4974	58	52	.	.	PUNCT
eltej-4974	59	1	listening	listen	VERB
eltej-4974	59	2	and	and	CCONJ
eltej-4974	59	3	speaking	speaking	NOUN
eltej-4974	59	4	skills	skill	NOUN
eltej-4974	59	5	in	in	ADP
eltej-4974	59	6	english	english	PROPN
eltej-4974	59	7	were	be	AUX
eltej-4974	59	8	found	find	VERB
eltej-4974	59	9	to	to	PART
eltej-4974	59	10	be	be	AUX
eltej-4974	59	11	the	the	DET
eltej-4974	59	12	most	most	ADV
eltej-4974	59	13	needed	need	VERB
eltej-4974	59	14	skills	skill	NOUN
eltej-4974	59	15	by	by	ADP
eltej-4974	59	16	those	those	DET
eltej-4974	59	17	diploma	diploma	NOUN
eltej-4974	59	18	-	-	PUNCT
eltej-4974	59	19	holder	holder	NOUN
eltej-4974	59	20	employees	employee	NOUN
eltej-4974	59	21	as	as	SCONJ
eltej-4974	59	22	perceived	perceive	VERB
eltej-4974	59	23	by	by	ADP
eltej-4974	59	24	their	their	PRON
eltej-4974	59	25	superiors	superior	NOUN
eltej-4974	59	26	,	,	PUNCT
eltej-4974	59	27	however	however	ADV
eltej-4974	59	28	,	,	PUNCT
eltej-4974	59	29	based	base	VERB
eltej-4974	59	30	on	on	ADP
eltej-4974	59	31	the	the	DET
eltej-4974	59	32	data	datum	NOUN
eltej-4974	59	33	from	from	ADP
eltej-4974	59	34	the	the	DET
eltej-4974	59	35	employees	employee	NOUN
eltej-4974	59	36	themselves	themselves	PRON
eltej-4974	59	37	,	,	PUNCT
eltej-4974	59	38	it	it	PRON
eltej-4974	59	39	was	be	AUX
eltej-4974	59	40	reported	report	VERB
eltej-4974	59	41	that	that	SCONJ
eltej-4974	59	42	listening	listening	NOUN
eltej-4974	59	43	skill	skill	NOUN
eltej-4974	59	44	was	be	AUX
eltej-4974	59	45	the	the	DET
eltej-4974	59	46	skill	skill	NOUN
eltej-4974	59	47	that	that	PRON
eltej-4974	59	48	they	they	PRON
eltej-4974	59	49	needed	need	VERB
eltej-4974	59	50	to	to	PART
eltej-4974	59	51	improve	improve	VERB
eltej-4974	59	52	the	the	DET
eltej-4974	59	53	most	most	ADJ
eltej-4974	59	54	.	.	PUNCT
eltej-4974	60	1	nevertheless	nevertheless	ADV
eltej-4974	60	2	,	,	PUNCT
eltej-4974	60	3	it	it	PRON
eltej-4974	60	4	was	be	AUX
eltej-4974	60	5	highlighted	highlight	VERB
eltej-4974	60	6	that	that	SCONJ
eltej-4974	60	7	the	the	DET
eltej-4974	60	8	english	english	ADJ
eltej-4974	60	9	communication	communication	NOUN
eltej-4974	60	10	skills	skill	NOUN
eltej-4974	60	11	needed	need	VERB
eltej-4974	60	12	differ	differ	VERB
eltej-4974	60	13	according	accord	VERB
eltej-4974	60	14	to	to	ADP
eltej-4974	60	15	several	several	ADJ
eltej-4974	60	16	factors	factor	NOUN
eltej-4974	60	17	such	such	ADJ
eltej-4974	60	18	as	as	ADP
eltej-4974	60	19	the	the	DET
eltej-4974	60	20	employee	employee	NOUN
eltej-4974	60	21	’s	’s	PART
eltej-4974	60	22	working	work	VERB
eltej-4974	60	23	experiences	experience	NOUN
eltej-4974	60	24	,	,	PUNCT
eltej-4974	60	25	education	education	NOUN
eltej-4974	60	26	levels	level	NOUN
eltej-4974	60	27	and	and	CCONJ
eltej-4974	60	28	job	job	NOUN
eltej-4974	60	29	description	description	NOUN
eltej-4974	60	30	(	(	PUNCT
eltej-4974	60	31	karachedee	karachedee	PROPN
eltej-4974	60	32	,	,	PUNCT
eltej-4974	60	33	2017	2017	NUM
eltej-4974	60	34	)	)	PUNCT
eltej-4974	60	35	.	.	PUNCT
eltej-4974	61	1	the	the	DET
eltej-4974	61	2	scope	scope	NOUN
eltej-4974	61	3	of	of	ADP
eltej-4974	61	4	the	the	DET
eltej-4974	61	5	current	current	ADJ
eltej-4974	61	6	study	study	NOUN
eltej-4974	61	7	is	be	AUX
eltej-4974	61	8	different	different	ADJ
eltej-4974	61	9	from	from	ADP
eltej-4974	61	10	a	a	DET
eltej-4974	61	11	study	study	NOUN
eltej-4974	61	12	by	by	ADP
eltej-4974	61	13	karachedee	karachedee	PROPN
eltej-4974	61	14	(	(	PUNCT
eltej-4974	61	15	2017	2017	NUM
eltej-4974	61	16	)	)	PUNCT
eltej-4974	61	17	.	.	PUNCT
eltej-4974	62	1	the	the	DET
eltej-4974	62	2	current	current	ADJ
eltej-4974	62	3	study	study	NOUN
eltej-4974	62	4	focuses	focus	VERB
eltej-4974	62	5	on	on	ADP
eltej-4974	62	6	administrative	administrative	ADJ
eltej-4974	62	7	staff	staff	NOUN
eltej-4974	62	8	of	of	ADP
eltej-4974	62	9	a	a	DET
eltej-4974	62	10	malaysian	malaysian	ADJ
eltej-4974	62	11	public	public	ADJ
eltej-4974	62	12	university	university	NOUN
eltej-4974	62	13	whereas	whereas	SCONJ
eltej-4974	62	14	karachedee	karachedee	PROPN
eltej-4974	62	15	(	(	PUNCT
eltej-4974	62	16	2017	2017	NUM
eltej-4974	62	17	)	)	PUNCT
eltej-4974	62	18	focuses	focus	VERB
eltej-4974	62	19	on	on	ADP
eltej-4974	62	20	selected	select	VERB
eltej-4974	62	21	thailand	thailand	PROPN
eltej-4974	62	22	’s	’s	PART
eltej-4974	62	23	multinational	multinational	ADJ
eltej-4974	62	24	employees	employee	NOUN
eltej-4974	62	25	.	.	PUNCT
eltej-4974	63	1	the	the	DET
eltej-4974	63	2	difference	difference	NOUN
eltej-4974	63	3	in	in	ADP
eltej-4974	63	4	english	english	ADJ
eltej-4974	63	5	requirements	requirement	NOUN
eltej-4974	63	6	at	at	ADP
eltej-4974	63	7	the	the	DET
eltej-4974	63	8	respective	respective	ADJ
eltej-4974	63	9	population	population	NOUN
eltej-4974	63	10	’s	’s	PART
eltej-4974	63	11	workplace	workplace	NOUN
eltej-4974	63	12	between	between	ADP
eltej-4974	63	13	thailand	thailand	PROPN
eltej-4974	63	14	and	and	CCONJ
eltej-4974	63	15	malaysia	malaysia	PROPN
eltej-4974	63	16	greatly	greatly	ADV
eltej-4974	63	17	influence	influence	VERB
eltej-4974	63	18	their	their	PRON
eltej-4974	63	19	perceptions	perception	NOUN
eltej-4974	63	20	of	of	ADP
eltej-4974	63	21	english	english	ADJ
eltej-4974	63	22	usage	usage	NOUN
eltej-4974	63	23	at	at	ADP
eltej-4974	63	24	the	the	DET
eltej-4974	63	25	workplace	workplace	NOUN
eltej-4974	63	26	.	.	PUNCT
eltej-4974	64	1	a	a	DET
eltej-4974	64	2	study	study	NOUN
eltej-4974	64	3	conducted	conduct	VERB
eltej-4974	64	4	by	by	ADP
eltej-4974	64	5	jusoh	jusoh	PROPN
eltej-4974	64	6	et	et	PROPN
eltej-4974	64	7	al	al	PROPN
eltej-4974	64	8	.	.	PROPN
eltej-4974	65	1	(	(	PUNCT
eltej-4974	65	2	2018	2018	NUM
eltej-4974	65	3	)	)	PUNCT
eltej-4974	65	4	examined	examine	VERB
eltej-4974	65	5	the	the	DET
eltej-4974	65	6	level	level	NOUN
eltej-4974	65	7	of	of	ADP
eltej-4974	65	8	apprehension	apprehension	NOUN
eltej-4974	65	9	in	in	ADP
eltej-4974	65	10	four	four	NUM
eltej-4974	65	11	(	(	PUNCT
eltej-4974	65	12	4	4	NUM
eltej-4974	65	13	)	)	PUNCT
eltej-4974	65	14	settings	setting	NOUN
eltej-4974	65	15	which	which	PRON
eltej-4974	65	16	were	be	AUX
eltej-4974	65	17	during	during	ADP
eltej-4974	65	18	group	group	NOUN
eltej-4974	65	19	discussion	discussion	NOUN
eltej-4974	65	20	,	,	PUNCT
eltej-4974	65	21	meeting	meeting	NOUN
eltej-4974	65	22	,	,	PUNCT
eltej-4974	65	23	interpersonal	interpersonal	ADJ
eltej-4974	65	24	and	and	CCONJ
eltej-4974	65	25	public	public	ADJ
eltej-4974	65	26	speaking	speak	VERB
eltej-4974	65	27	among	among	ADP
eltej-4974	65	28	non	non	ADJ
eltej-4974	65	29	-	-	ADJ
eltej-4974	65	30	academic	academic	ADJ
eltej-4974	65	31	officers	officer	NOUN
eltej-4974	65	32	at	at	ADP
eltej-4974	65	33	a	a	DET
eltej-4974	65	34	malaysian	malaysian	ADJ
eltej-4974	65	35	public	public	ADJ
eltej-4974	65	36	university	university	NOUN
eltej-4974	65	37	.	.	PUNCT
eltej-4974	66	1	they	they	PRON
eltej-4974	66	2	found	find	VERB
eltej-4974	66	3	out	out	ADP
eltej-4974	66	4	that	that	SCONJ
eltej-4974	66	5	public	public	ADJ
eltej-4974	66	6	university	university	NOUN
eltej-4974	66	7	non	non	ADJ
eltej-4974	66	8	-	-	ADJ
eltej-4974	66	9	academic	academic	ADJ
eltej-4974	66	10	officers	officer	NOUN
eltej-4974	66	11	showed	show	VERB
eltej-4974	66	12	moderate	moderate	ADJ
eltej-4974	66	13	levels	level	NOUN
eltej-4974	66	14	of	of	ADP
eltej-4974	66	15	apprehension	apprehension	NOUN
eltej-4974	66	16	and	and	CCONJ
eltej-4974	66	17	the	the	DET
eltej-4974	66	18	highest	high	ADJ
eltej-4974	66	19	level	level	NOUN
eltej-4974	66	20	of	of	ADP
eltej-4974	66	21	apprehension	apprehension	NOUN
eltej-4974	66	22	was	be	AUX
eltej-4974	66	23	found	find	VERB
eltej-4974	66	24	in	in	ADP
eltej-4974	66	25	english	english	PROPN
eltej-4974	66	26	public	public	PROPN
eltej-4974	66	27	speaking	speak	VERB
eltej-4974	66	28	context	context	NOUN
eltej-4974	66	29	.	.	PUNCT
eltej-4974	67	1	the	the	DET
eltej-4974	67	2	study	study	NOUN
eltej-4974	67	3	also	also	ADV
eltej-4974	67	4	concluded	conclude	VERB
eltej-4974	67	5	that	that	SCONJ
eltej-4974	67	6	female	female	ADJ
eltej-4974	67	7	officers	officer	NOUN
eltej-4974	67	8	were	be	AUX
eltej-4974	67	9	more	more	ADV
eltej-4974	67	10	apprehensive	apprehensive	ADJ
eltej-4974	67	11	in	in	ADP
eltej-4974	67	12	all	all	DET
eltej-4974	67	13	those	those	DET
eltej-4974	67	14	four	four	NUM
eltej-4974	67	15	communicative	communicative	ADJ
eltej-4974	67	16	settings	setting	NOUN
eltej-4974	67	17	compared	compare	VERB
eltej-4974	67	18	to	to	ADP
eltej-4974	67	19	men	man	NOUN
eltej-4974	67	20	(	(	PUNCT
eltej-4974	67	21	jusoh	jusoh	NOUN
eltej-4974	67	22	et	et	PROPN
eltej-4974	67	23	al	al	PROPN
eltej-4974	67	24	.	.	PROPN
eltej-4974	67	25	,	,	PUNCT
eltej-4974	67	26	2018	2018	NUM
eltej-4974	67	27	)	)	PUNCT
eltej-4974	67	28	.	.	PUNCT
eltej-4974	68	1	in	in	ADP
eltej-4974	68	2	contrast	contrast	NOUN
eltej-4974	68	3	to	to	ADP
eltej-4974	68	4	the	the	DET
eltej-4974	68	5	study	study	NOUN
eltej-4974	68	6	by	by	ADP
eltej-4974	68	7	jusoh	jusoh	PROPN
eltej-4974	68	8	et	et	PROPN
eltej-4974	68	9	al	al	PROPN
eltej-4974	68	10	.	.	PROPN
eltej-4974	69	1	(	(	PUNCT
eltej-4974	69	2	2018	2018	NUM
eltej-4974	69	3	)	)	PUNCT
eltej-4974	69	4	which	which	PRON
eltej-4974	69	5	focused	focus	VERB
eltej-4974	69	6	mainly	mainly	ADV
eltej-4974	69	7	on	on	ADP
eltej-4974	69	8	the	the	DET
eltej-4974	69	9	four	four	NUM
eltej-4974	69	10	settings	setting	NOUN
eltej-4974	69	11	,	,	PUNCT
eltej-4974	69	12	the	the	DET
eltej-4974	69	13	current	current	ADJ
eltej-4974	69	14	study	study	NOUN
eltej-4974	69	15	expanded	expand	VERB
eltej-4974	69	16	the	the	DET
eltej-4974	69	17	communicative	communicative	ADJ
eltej-4974	69	18	settings	setting	NOUN
eltej-4974	69	19	at	at	ADP
eltej-4974	69	20	the	the	DET
eltej-4974	69	21	workplace	workplace	NOUN
eltej-4974	69	22	to	to	ADP
eltej-4974	69	23	15	15	NUM
eltej-4974	69	24	tasks	task	NOUN
eltej-4974	69	25	that	that	SCONJ
eltej-4974	69	26	administrative	administrative	ADJ
eltej-4974	69	27	support	support	NOUN
eltej-4974	69	28	staff	staff	NOUN
eltej-4974	69	29	may	may	AUX
eltej-4974	69	30	involve	involve	VERB
eltej-4974	69	31	in	in	ADP
eltej-4974	69	32	and	and	CCONJ
eltej-4974	69	33	use	use	VERB
eltej-4974	69	34	english	english	PROPN
eltej-4974	69	35	.	.	PUNCT
eltej-4974	70	1	in	in	ADP
eltej-4974	70	2	addition	addition	NOUN
eltej-4974	70	3	to	to	ADP
eltej-4974	70	4	that	that	PRON
eltej-4974	70	5	,	,	PUNCT
eltej-4974	70	6	jusoh	jusoh	PROPN
eltej-4974	70	7	et	et	PROPN
eltej-4974	70	8	al	al	PROPN
eltej-4974	70	9	.	.	PROPN
eltej-4974	70	10	(	(	PUNCT
eltej-4974	70	11	2018	2018	NUM
eltej-4974	70	12	)	)	PUNCT
eltej-4974	70	13	proposed	propose	VERB
eltej-4974	70	14	to	to	PART
eltej-4974	70	15	have	have	VERB
eltej-4974	70	16	continuous	continuous	ADJ
eltej-4974	70	17	in	in	ADP
eltej-4974	70	18	-	-	PUNCT
eltej-4974	70	19	house	house	NOUN
eltej-4974	70	20	training	training	NOUN
eltej-4974	70	21	to	to	PART
eltej-4974	70	22	reduce	reduce	VERB
eltej-4974	70	23	the	the	DET
eltej-4974	70	24	level	level	NOUN
eltej-4974	70	25	of	of	ADP
eltej-4974	70	26	anxiety	anxiety	NOUN
eltej-4974	70	27	among	among	ADP
eltej-4974	70	28	staff	staff	NOUN
eltej-4974	70	29	,	,	PUNCT
eltej-4974	70	30	especially	especially	ADV
eltej-4974	70	31	the	the	DET
eltej-4974	70	32	non	non	ADJ
eltej-4974	70	33	-	-	ADJ
eltej-4974	70	34	academic	academic	ADJ
eltej-4974	70	35	staff	staff	NOUN
eltej-4974	70	36	.	.	PUNCT
eltej-4974	71	1	a	a	DET
eltej-4974	71	2	study	study	NOUN
eltej-4974	71	3	by	by	ADP
eltej-4974	71	4	hee	hee	PROPN
eltej-4974	71	5	and	and	CCONJ
eltej-4974	71	6	zainal	zainal	ADJ
eltej-4974	71	7	(	(	PUNCT
eltej-4974	71	8	2018	2018	NUM
eltej-4974	71	9	)	)	PUNCT
eltej-4974	71	10	which	which	PRON
eltej-4974	71	11	was	be	AUX
eltej-4974	71	12	conducted	conduct	VERB
eltej-4974	71	13	in	in	ADP
eltej-4974	71	14	a	a	DET
eltej-4974	71	15	malaysian	malaysian	ADJ
eltej-4974	71	16	pest	pest	NOUN
eltej-4974	71	17	control	control	NOUN
eltej-4974	71	18	industry	industry	NOUN
eltej-4974	71	19	shared	share	VERB
eltej-4974	71	20	some	some	DET
eltej-4974	71	21	insights	insight	NOUN
eltej-4974	71	22	on	on	ADP
eltej-4974	71	23	the	the	DET
eltej-4974	71	24	understanding	understanding	NOUN
eltej-4974	71	25	of	of	ADP
eltej-4974	71	26	communication	communication	NOUN
eltej-4974	71	27	requirements	requirement	NOUN
eltej-4974	71	28	of	of	ADP
eltej-4974	71	29	employees	employee	NOUN
eltej-4974	71	30	at	at	ADP
eltej-4974	71	31	the	the	DET
eltej-4974	71	32	workplace	workplace	NOUN
eltej-4974	71	33	.	.	PUNCT
eltej-4974	72	1	the	the	DET
eltej-4974	72	2	study	study	NOUN
eltej-4974	72	3	focused	focus	VERB
eltej-4974	72	4	on	on	ADP
eltej-4974	72	5	english	english	ADJ
eltej-4974	72	6	communication	communication	NOUN
eltej-4974	72	7	needs	need	NOUN
eltej-4974	72	8	of	of	ADP
eltej-4974	72	9	service	service	NOUN
eltej-4974	72	10	technicians	technician	NOUN
eltej-4974	72	11	and	and	CCONJ
eltej-4974	72	12	it	it	PRON
eltej-4974	72	13	was	be	AUX
eltej-4974	72	14	found	find	VERB
eltej-4974	72	15	that	that	SCONJ
eltej-4974	72	16	those	those	DET
eltej-4974	72	17	technicians	technician	NOUN
eltej-4974	72	18	were	be	AUX
eltej-4974	72	19	often	often	ADV
eltej-4974	72	20	involved	involve	VERB
eltej-4974	72	21	in	in	ADP
eltej-4974	72	22	communication	communication	NOUN
eltej-4974	72	23	activities	activity	NOUN
eltej-4974	72	24	in	in	ADP
eltej-4974	72	25	their	their	PRON
eltej-4974	72	26	working	work	VERB
eltej-4974	72	27	life	life	NOUN
eltej-4974	72	28	especially	especially	ADV
eltej-4974	72	29	in	in	ADP
eltej-4974	72	30	giving	give	VERB
eltej-4974	72	31	suggestions	suggestion	NOUN
eltej-4974	72	32	,	,	PUNCT
eltej-4974	72	33	providing	provide	VERB
eltej-4974	72	34	advice	advice	NOUN
eltej-4974	72	35	to	to	ADP
eltej-4974	72	36	customers	customer	NOUN
eltej-4974	72	37	,	,	PUNCT
eltej-4974	72	38	making	make	VERB
eltej-4974	72	39	and	and	CCONJ
eltej-4974	72	40	answering	answer	VERB
eltej-4974	72	41	phone	phone	NOUN
eltej-4974	72	42	calls	call	NOUN
eltej-4974	72	43	,	,	PUNCT
eltej-4974	72	44	and	and	CCONJ
eltej-4974	72	45	writing	write	VERB
eltej-4974	72	46	and	and	CCONJ
eltej-4974	72	47	replying	reply	VERB
eltej-4974	72	48	to	to	ADP
eltej-4974	72	49	emails	email	NOUN
eltej-4974	72	50	(	(	PUNCT
eltej-4974	72	51	hee	hee	NOUN
eltej-4974	72	52	&	&	CCONJ
eltej-4974	72	53	zainal	zainal	PROPN
eltej-4974	72	54	,	,	PUNCT
eltej-4974	72	55	2018	2018	NUM
eltej-4974	72	56	)	)	PUNCT
eltej-4974	72	57	.	.	PUNCT
eltej-4974	73	1	therefore	therefore	ADV
eltej-4974	73	2	,	,	PUNCT
eltej-4974	73	3	the	the	DET
eltej-4974	73	4	study	study	NOUN
eltej-4974	73	5	suggested	suggest	VERB
eltej-4974	73	6	that	that	SCONJ
eltej-4974	73	7	speaking	speak	VERB
eltej-4974	73	8	,	,	PUNCT
eltej-4974	73	9	listening	listen	VERB
eltej-4974	73	10	and	and	CCONJ
eltej-4974	73	11	writing	writing	NOUN
eltej-4974	73	12	skills	skill	NOUN
eltej-4974	73	13	were	be	AUX
eltej-4974	73	14	the	the	DET
eltej-4974	73	15	essential	essential	ADJ
eltej-4974	73	16	skills	skill	NOUN
eltej-4974	73	17	to	to	PART
eltej-4974	73	18	be	be	AUX
eltej-4974	73	19	considered	consider	VERB
eltej-4974	73	20	as	as	ADP
eltej-4974	73	21	part	part	NOUN
eltej-4974	73	22	of	of	ADP
eltej-4974	73	23	the	the	DET
eltej-4974	73	24	proposed	propose	VERB
eltej-4974	73	25	syllabus	syllabus	NOUN
eltej-4974	73	26	for	for	ADP
eltej-4974	73	27	english	english	ADJ
eltej-4974	73	28	courses	course	NOUN
eltej-4974	73	29	for	for	ADP
eltej-4974	73	30	these	these	DET
eltej-4974	73	31	service	service	NOUN
eltej-4974	73	32	technicians	technician	NOUN
eltej-4974	73	33	.	.	PUNCT
eltej-4974	74	1	in	in	ADP
eltej-4974	74	2	addition	addition	NOUN
eltej-4974	74	3	,	,	PUNCT
eltej-4974	74	4	the	the	DET
eltej-4974	74	5	study	study	NOUN
eltej-4974	74	6	highlighted	highlight	VERB
eltej-4974	74	7	that	that	SCONJ
eltej-4974	74	8	having	have	VERB
eltej-4974	74	9	good	good	ADJ
eltej-4974	74	10	english	english	ADJ
eltej-4974	74	11	communication	communication	NOUN
eltej-4974	74	12	skills	skill	NOUN
eltej-4974	74	13	may	may	AUX
eltej-4974	74	14	bring	bring	VERB
eltej-4974	74	15	a	a	DET
eltej-4974	74	16	positive	positive	ADJ
eltej-4974	74	17	impact	impact	NOUN
eltej-4974	74	18	on	on	ADP
eltej-4974	74	19	customers	customer	NOUN
eltej-4974	74	20	which	which	PRON
eltej-4974	74	21	eventually	eventually	ADV
eltej-4974	74	22	improves	improve	VERB
eltej-4974	74	23	the	the	DET
eltej-4974	74	24	business	business	NOUN
eltej-4974	74	25	.	.	PUNCT
eltej-4974	75	1	a	a	DET
eltej-4974	75	2	qualitative	qualitative	ADJ
eltej-4974	75	3	case	case	NOUN
eltej-4974	75	4	study	study	NOUN
eltej-4974	75	5	was	be	AUX
eltej-4974	75	6	carried	carry	VERB
eltej-4974	75	7	out	out	ADP
eltej-4974	75	8	by	by	ADP
eltej-4974	75	9	gaspar	gaspar	PROPN
eltej-4974	75	10	and	and	CCONJ
eltej-4974	75	11	hartanto	hartanto	NOUN
eltej-4974	75	12	(	(	PUNCT
eltej-4974	75	13	2019	2019	NUM
eltej-4974	75	14	)	)	PUNCT
eltej-4974	75	15	to	to	PART
eltej-4974	75	16	identify	identify	VERB
eltej-4974	75	17	the	the	DET
eltej-4974	75	18	english	english	ADJ
eltej-4974	75	19	training	training	NOUN
eltej-4974	75	20	program	program	NOUN
eltej-4974	75	21	design	design	NOUN
eltej-4974	75	22	,	,	PUNCT
eltej-4974	75	23	implementation	implementation	NOUN
eltej-4974	75	24	and	and	CCONJ
eltej-4974	75	25	evaluation	evaluation	NOUN
eltej-4974	75	26	among	among	ADP
eltej-4974	75	27	administrative	administrative	ADJ
eltej-4974	75	28	staff	staff	NOUN
eltej-4974	75	29	at	at	ADP
eltej-4974	75	30	the	the	DET
eltej-4974	75	31	university	university	PROPN
eltej-4974	75	32	of	of	ADP
eltej-4974	75	33	surabaya	surabaya	PROPN
eltej-4974	75	34	.	.	PUNCT
eltej-4974	76	1	the	the	DET
eltej-4974	76	2	program	program	NOUN
eltej-4974	76	3	was	be	AUX
eltej-4974	76	4	conducted	conduct	VERB
eltej-4974	76	5	starting	start	VERB
eltej-4974	76	6	from	from	ADP
eltej-4974	76	7	january	january	PROPN
eltej-4974	76	8	until	until	ADP
eltej-4974	76	9	august	august	PROPN
eltej-4974	76	10	2017	2017	NUM
eltej-4974	76	11	with	with	ADP
eltej-4974	76	12	the	the	DET
eltej-4974	76	13	aim	aim	NOUN
eltej-4974	76	14	to	to	PART
eltej-4974	76	15	equip	equip	VERB
eltej-4974	76	16	administrative	administrative	ADJ
eltej-4974	76	17	staff	staff	NOUN
eltej-4974	76	18	with	with	ADP
eltej-4974	76	19	english	english	ADJ
eltej-4974	76	20	communication	communication	NOUN
eltej-4974	76	21	competency	competency	NOUN
eltej-4974	76	22	(	(	PUNCT
eltej-4974	76	23	gaspar	gaspar	PROPN
eltej-4974	76	24	&	&	CCONJ
eltej-4974	76	25	hartanto	hartanto	PROPN
eltej-4974	76	26	,	,	PUNCT
eltej-4974	76	27	2019	2019	NUM
eltej-4974	76	28	)	)	PUNCT
eltej-4974	76	29	.	.	PUNCT
eltej-4974	77	1	the	the	DET
eltej-4974	77	2	study	study	NOUN
eltej-4974	77	3	concluded	conclude	VERB
eltej-4974	77	4	that	that	SCONJ
eltej-4974	77	5	the	the	DET
eltej-4974	77	6	english	english	ADJ
eltej-4974	77	7	language	language	NOUN
eltej-4974	77	8	training	training	NOUN
eltej-4974	77	9	program	program	NOUN
eltej-4974	77	10	which	which	PRON
eltej-4974	77	11	had	have	AUX
eltej-4974	77	12	been	be	AUX
eltej-4974	77	13	modelled	model	VERB
eltej-4974	77	14	based	base	VERB
eltej-4974	77	15	on	on	ADP
eltej-4974	77	16	the	the	DET
eltej-4974	77	17	addie	addie	PROPN
eltej-4974	77	18	course	course	NOUN
eltej-4974	77	19	design	design	NOUN
eltej-4974	77	20	was	be	AUX
eltej-4974	77	21	successful	successful	ADJ
eltej-4974	77	22	.	.	PUNCT
eltej-4974	78	1	the	the	DET
eltej-4974	78	2	study	study	NOUN
eltej-4974	78	3	justified	justify	VERB
eltej-4974	78	4	that	that	SCONJ
eltej-4974	78	5	finding	finding	NOUN
eltej-4974	78	6	based	base	VERB
eltej-4974	78	7	on	on	ADP
eltej-4974	78	8	the	the	DET
eltej-4974	78	9	participants	participant	NOUN
eltej-4974	78	10	'	'	PART
eltej-4974	78	11	satisfaction	satisfaction	NOUN
eltej-4974	78	12	level	level	NOUN
eltej-4974	78	13	and	and	CCONJ
eltej-4974	78	14	level	level	NOUN
eltej-4974	78	15	of	of	ADP
eltej-4974	78	16	attendance	attendance	NOUN
eltej-4974	78	17	which	which	PRON
eltej-4974	78	18	were	be	AUX
eltej-4974	78	19	above	above	ADP
eltej-4974	78	20	the	the	DET
eltej-4974	78	21	target	target	NOUN
eltej-4974	78	22	.	.	PUNCT
eltej-4974	79	1	other	other	ADJ
eltej-4974	79	2	findings	finding	NOUN
eltej-4974	79	3	from	from	ADP
eltej-4974	79	4	the	the	DET
eltej-4974	79	5	study	study	NOUN
eltej-4974	79	6	suggested	suggest	VERB
eltej-4974	79	7	that	that	SCONJ
eltej-4974	79	8	university	university	NOUN
eltej-4974	79	9	administrative	administrative	ADJ
eltej-4974	79	10	staff	staff	NOUN
eltej-4974	79	11	showed	show	VERB
eltej-4974	79	12	positive	positive	ADJ
eltej-4974	79	13	perceptions	perception	NOUN
eltej-4974	79	14	towards	towards	ADP
eltej-4974	79	15	the	the	DET
eltej-4974	79	16	implementation	implementation	NOUN
eltej-4974	79	17	of	of	ADP
eltej-4974	79	18	english	english	ADJ
eltej-4974	79	19	language	language	NOUN
eltej-4974	79	20	training	training	NOUN
eltej-4974	79	21	courses	course	NOUN
eltej-4974	79	22	.	.	PUNCT
eltej-4974	80	1	one	one	NUM
eltej-4974	80	2	noticeably	noticeably	ADV
eltej-4974	80	3	limitation	limitation	NOUN
eltej-4974	80	4	from	from	ADP
eltej-4974	80	5	this	this	DET
eltej-4974	80	6	study	study	NOUN
eltej-4974	80	7	was	be	AUX
eltej-4974	80	8	that	that	SCONJ
eltej-4974	80	9	the	the	DET
eltej-4974	80	10	testing	testing	NOUN
eltej-4974	80	11	instrument	instrument	NOUN
eltej-4974	80	12	needed	need	VERB
eltej-4974	80	13	to	to	PART
eltej-4974	80	14	be	be	AUX
eltej-4974	80	15	improved	improve	VERB
eltej-4974	80	16	in	in	ADP
eltej-4974	80	17	order	order	NOUN
eltej-4974	80	18	to	to	PART
eltej-4974	80	19	measure	measure	VERB
eltej-4974	80	20	the	the	DET
eltej-4974	80	21	progress	progress	NOUN
eltej-4974	80	22	of	of	ADP
eltej-4974	80	23	the	the	DET
eltej-4974	80	24	participants	participant	NOUN
eltej-4974	80	25	as	as	ADP
eltej-4974	80	26	the	the	DET
eltej-4974	80	27	study	study	NOUN
eltej-4974	80	28	’s	’s	PART
eltej-4974	80	29	measurement	measurement	NOUN
eltej-4974	80	30	tool	tool	NOUN
eltej-4974	80	31	using	use	VERB
eltej-4974	80	32	pre	pre	ADJ
eltej-4974	80	33	and	and	CCONJ
eltej-4974	80	34	post	post	ADJ
eltej-4974	80	35	-	-	ADJ
eltej-4974	80	36	test	test	NOUN
eltej-4974	80	37	was	be	AUX
eltej-4974	80	38	not	not	PART
eltej-4974	80	39	consistent	consistent	ADJ
eltej-4974	80	40	thus	thus	ADV
eltej-4974	80	41	unreliable	unreliable	ADJ
eltej-4974	80	42	.	.	PUNCT
eltej-4974	81	1	a	a	DET
eltej-4974	81	2	recent	recent	ADJ
eltej-4974	81	3	study	study	NOUN
eltej-4974	81	4	related	relate	VERB
eltej-4974	81	5	to	to	ADP
eltej-4974	81	6	administrative	administrative	ADJ
eltej-4974	81	7	staff	staff	NOUN
eltej-4974	81	8	use	use	NOUN
eltej-4974	81	9	of	of	ADP
eltej-4974	81	10	english	english	ADJ
eltej-4974	81	11	language	language	NOUN
eltej-4974	81	12	in	in	ADP
eltej-4974	81	13	a	a	DET
eltej-4974	81	14	northern	northern	ADJ
eltej-4974	81	15	malaysian	malaysian	ADJ
eltej-4974	81	16	public	public	ADJ
eltej-4974	81	17	university	university	NOUN
eltej-4974	81	18	was	be	AUX
eltej-4974	81	19	conducted	conduct	VERB
eltej-4974	81	20	by	by	ADP
eltej-4974	81	21	jassim	jassim	NOUN
eltej-4974	81	22	(	(	PUNCT
eltej-4974	81	23	2020	2020	NUM
eltej-4974	81	24	)	)	PUNCT
eltej-4974	81	25	.	.	PUNCT
eltej-4974	82	1	the	the	DET
eltej-4974	82	2	study	study	NOUN
eltej-4974	82	3	used	use	VERB
eltej-4974	82	4	questionnaires	questionnaire	NOUN
eltej-4974	82	5	and	and	CCONJ
eltej-4974	82	6	interviews	interview	NOUN
eltej-4974	82	7	in	in	ADP
eltej-4974	82	8	investigating	investigate	VERB
eltej-4974	82	9	the	the	DET
eltej-4974	82	10	english	english	ADJ
eltej-4974	82	11	language	language	NOUN
eltej-4974	82	12	use	use	NOUN
eltej-4974	82	13	and	and	CCONJ
eltej-4974	82	14	needs	need	VERB
eltej-4974	82	15	among	among	ADP
eltej-4974	82	16	the	the	DET
eltej-4974	82	17	public	public	ADJ
eltej-4974	82	18	university	university	NOUN
eltej-4974	82	19	administrative	administrative	ADJ
eltej-4974	82	20	staff	staff	NOUN
eltej-4974	82	21	and	and	CCONJ
eltej-4974	82	22	international	international	ADJ
eltej-4974	82	23	students	student	NOUN
eltej-4974	82	24	.	.	PUNCT
eltej-4974	83	1	based	base	VERB
eltej-4974	83	2	on	on	ADP
eltej-4974	83	3	the	the	DET
eltej-4974	83	4	findings	finding	NOUN
eltej-4974	83	5	,	,	PUNCT
eltej-4974	83	6	jassim	jassim	NOUN
eltej-4974	83	7	(	(	PUNCT
eltej-4974	83	8	2020	2020	NUM
eltej-4974	83	9	)	)	PUNCT
eltej-4974	83	10	concluded	conclude	VERB
eltej-4974	83	11	that	that	SCONJ
eltej-4974	83	12	administrative	administrative	ADJ
eltej-4974	83	13	staff	staff	NOUN
eltej-4974	83	14	used	use	VERB
eltej-4974	83	15	202	202	NUM
eltej-4974	83	16	english	english	ADJ
eltej-4974	83	17	language	language	NOUN
eltej-4974	83	18	teaching	teach	VERB
eltej-4974	83	19	educational	educational	ADJ
eltej-4974	83	20	journal	journal	NOUN
eltej-4974	83	21	issn	issn	PROPN
eltej-4974	83	22	2621	2621	NUM
eltej-4974	83	23	-	-	SYM
eltej-4974	83	24	6485	6485	NUM
eltej-4974	83	25	vol	vol	NOUN
eltej-4974	83	26	.	.	PROPN
eltej-4974	83	27	4	4	NUM
eltej-4974	83	28	,	,	PUNCT
eltej-4974	83	29	no	no	INTJ
eltej-4974	83	30	.	.	NOUN
eltej-4974	83	31	3	3	NUM
eltej-4974	83	32	,	,	PUNCT
eltej-4974	83	33	2021	2021	NUM
eltej-4974	83	34	,	,	PUNCT
eltej-4974	83	35	pp	pp	ADP
eltej-4974	83	36	.	.	PUNCT
eltej-4974	84	1	199	199	NUM
eltej-4974	84	2	-	-	SYM
eltej-4974	84	3	212	212	NUM
eltej-4974	84	4	mat	mat	NOUN
eltej-4974	84	5	husin	husin	NOUN
eltej-4974	84	6	,	,	PUNCT
eltej-4974	84	7	n.z	n.z	PROPN
eltej-4974	84	8	.	.	PROPN
eltej-4974	84	9	&	&	CCONJ
eltej-4974	84	10	radzuan	radzuan	PROPN
eltej-4974	84	11	,	,	PUNCT
eltej-4974	84	12	n.r.m	n.r.m	PROPN
eltej-4974	84	13	.	.	PUNCT
eltej-4974	85	1	(	(	PUNCT
eltej-4974	85	2	identifying	identify	VERB
eltej-4974	85	3	english	english	ADJ
eltej-4974	85	4	language	language	NOUN
eltej-4974	85	5	needs	need	NOUN
eltej-4974	85	6	)	)	PUNCT
eltej-4974	85	7	english	english	ADJ
eltej-4974	85	8	language	language	NOUN
eltej-4974	85	9	in	in	ADP
eltej-4974	85	10	both	both	DET
eltej-4974	85	11	administration	administration	NOUN
eltej-4974	85	12	and	and	CCONJ
eltej-4974	85	13	non	non	ADJ
eltej-4974	85	14	-	-	ADJ
eltej-4974	85	15	administration	administration	ADJ
eltej-4974	85	16	related	relate	VERB
eltej-4974	85	17	tasks	task	NOUN
eltej-4974	85	18	.	.	PUNCT
eltej-4974	86	1	from	from	ADP
eltej-4974	86	2	the	the	DET
eltej-4974	86	3	interviews	interview	NOUN
eltej-4974	86	4	with	with	ADP
eltej-4974	86	5	two	two	NUM
eltej-4974	86	6	international	international	ADJ
eltej-4974	86	7	students	student	NOUN
eltej-4974	86	8	,	,	PUNCT
eltej-4974	86	9	it	it	PRON
eltej-4974	86	10	was	be	AUX
eltej-4974	86	11	reported	report	VERB
eltej-4974	86	12	that	that	SCONJ
eltej-4974	86	13	effective	effective	ADJ
eltej-4974	86	14	communication	communication	NOUN
eltej-4974	86	15	occurred	occur	VERB
eltej-4974	86	16	between	between	ADP
eltej-4974	86	17	them	they	PRON
eltej-4974	86	18	and	and	CCONJ
eltej-4974	86	19	the	the	DET
eltej-4974	86	20	administrative	administrative	ADJ
eltej-4974	86	21	staff	staff	NOUN
eltej-4974	86	22	.	.	PUNCT
eltej-4974	87	1	even	even	ADV
eltej-4974	87	2	though	though	SCONJ
eltej-4974	87	3	sometimes	sometimes	ADV
eltej-4974	87	4	hiccups	hiccup	NOUN
eltej-4974	87	5	did	do	AUX
eltej-4974	87	6	occur	occur	VERB
eltej-4974	87	7	during	during	ADP
eltej-4974	87	8	the	the	DET
eltej-4974	87	9	interaction	interaction	NOUN
eltej-4974	87	10	,	,	PUNCT
eltej-4974	87	11	the	the	DET
eltej-4974	87	12	administrative	administrative	ADJ
eltej-4974	87	13	staff	staff	NOUN
eltej-4974	87	14	claimed	claim	VERB
eltej-4974	87	15	that	that	SCONJ
eltej-4974	87	16	they	they	PRON
eltej-4974	87	17	applied	apply	VERB
eltej-4974	87	18	a	a	DET
eltej-4974	87	19	variety	variety	NOUN
eltej-4974	87	20	of	of	ADP
eltej-4974	87	21	pragmatic	pragmatic	ADJ
eltej-4974	87	22	strategies	strategy	NOUN
eltej-4974	87	23	such	such	ADJ
eltej-4974	87	24	as	as	ADP
eltej-4974	87	25	repetition	repetition	NOUN
eltej-4974	87	26	,	,	PUNCT
eltej-4974	87	27	pronunciation	pronunciation	NOUN
eltej-4974	87	28	adjustment	adjustment	NOUN
eltej-4974	87	29	,	,	PUNCT
eltej-4974	87	30	and	and	CCONJ
eltej-4974	87	31	clarification	clarification	NOUN
eltej-4974	87	32	to	to	PART
eltej-4974	87	33	ensure	ensure	VERB
eltej-4974	87	34	successful	successful	ADJ
eltej-4974	87	35	communication	communication	NOUN
eltej-4974	87	36	.	.	PUNCT
eltej-4974	88	1	the	the	DET
eltej-4974	88	2	study	study	NOUN
eltej-4974	88	3	also	also	ADV
eltej-4974	88	4	highlighted	highlight	VERB
eltej-4974	88	5	that	that	SCONJ
eltej-4974	88	6	administrative	administrative	ADJ
eltej-4974	88	7	staff	staff	NOUN
eltej-4974	88	8	put	put	VERB
eltej-4974	88	9	high	high	ADJ
eltej-4974	88	10	priority	priority	NOUN
eltej-4974	88	11	on	on	ADP
eltej-4974	88	12	the	the	DET
eltej-4974	88	13	needs	need	NOUN
eltej-4974	88	14	to	to	PART
eltej-4974	88	15	improve	improve	VERB
eltej-4974	88	16	their	their	PRON
eltej-4974	88	17	english	english	ADJ
eltej-4974	88	18	grammar	grammar	NOUN
eltej-4974	88	19	and	and	CCONJ
eltej-4974	88	20	enrich	enrich	VERB
eltej-4974	88	21	vocabulary	vocabulary	ADJ
eltej-4974	88	22	repertoire	repertoire	NOUN
eltej-4974	88	23	.	.	PUNCT
eltej-4974	89	1	administrative	administrative	ADJ
eltej-4974	89	2	staff	staff	NOUN
eltej-4974	89	3	also	also	ADV
eltej-4974	89	4	expressed	express	VERB
eltej-4974	89	5	that	that	SCONJ
eltej-4974	89	6	more	more	ADJ
eltej-4974	89	7	chances	chance	NOUN
eltej-4974	89	8	should	should	AUX
eltej-4974	89	9	be	be	AUX
eltej-4974	89	10	given	give	VERB
eltej-4974	89	11	to	to	ADP
eltej-4974	89	12	them	they	PRON
eltej-4974	89	13	to	to	PART
eltej-4974	89	14	practice	practice	VERB
eltej-4974	89	15	their	their	PRON
eltej-4974	89	16	conversation	conversation	NOUN
eltej-4974	89	17	skills	skill	NOUN
eltej-4974	89	18	in	in	ADP
eltej-4974	89	19	english	english	PROPN
eltej-4974	89	20	(	(	PUNCT
eltej-4974	89	21	jassim	jassim	PROPN
eltej-4974	89	22	,	,	PUNCT
eltej-4974	89	23	2020	2020	NUM
eltej-4974	89	24	)	)	PUNCT
eltej-4974	89	25	.	.	PUNCT
eltej-4974	90	1	hassan	hassan	PROPN
eltej-4974	90	2	and	and	CCONJ
eltej-4974	90	3	ong	ong	PROPN
eltej-4974	90	4	(	(	PUNCT
eltej-4974	90	5	2019	2019	NUM
eltej-4974	90	6	)	)	PUNCT
eltej-4974	90	7	carried	carry	VERB
eltej-4974	90	8	out	out	ADP
eltej-4974	90	9	a	a	DET
eltej-4974	90	10	study	study	NOUN
eltej-4974	90	11	with	with	ADP
eltej-4974	90	12	the	the	DET
eltej-4974	90	13	aim	aim	NOUN
eltej-4974	90	14	of	of	ADP
eltej-4974	90	15	investigating	investigate	VERB
eltej-4974	90	16	english	english	ADJ
eltej-4974	90	17	usage	usage	NOUN
eltej-4974	90	18	and	and	CCONJ
eltej-4974	90	19	sources	source	NOUN
eltej-4974	90	20	of	of	ADP
eltej-4974	90	21	difficulties	difficulty	NOUN
eltej-4974	90	22	in	in	ADP
eltej-4974	90	23	using	use	VERB
eltej-4974	90	24	english	english	PROPN
eltej-4974	90	25	among	among	ADP
eltej-4974	90	26	island	island	NOUN
eltej-4974	90	27	tourism	tourism	NOUN
eltej-4974	90	28	staff	staff	NOUN
eltej-4974	90	29	at	at	ADP
eltej-4974	90	30	hotels	hotel	NOUN
eltej-4974	90	31	situated	situate	VERB
eltej-4974	90	32	in	in	ADP
eltej-4974	90	33	perhentian	perhentian	ADJ
eltej-4974	90	34	and	and	CCONJ
eltej-4974	90	35	redang	redang	PROPN
eltej-4974	90	36	islands	island	NOUN
eltej-4974	90	37	.	.	PUNCT
eltej-4974	91	1	the	the	DET
eltej-4974	91	2	study	study	NOUN
eltej-4974	91	3	revealed	reveal	VERB
eltej-4974	91	4	that	that	SCONJ
eltej-4974	91	5	respondents	respondent	NOUN
eltej-4974	91	6	perceived	perceive	VERB
eltej-4974	91	7	english	english	PROPN
eltej-4974	91	8	is	be	AUX
eltej-4974	91	9	very	very	ADV
eltej-4974	91	10	important	important	ADJ
eltej-4974	91	11	as	as	SCONJ
eltej-4974	91	12	they	they	PRON
eltej-4974	91	13	need	need	VERB
eltej-4974	91	14	to	to	PART
eltej-4974	91	15	communicate	communicate	VERB
eltej-4974	91	16	with	with	ADP
eltej-4974	91	17	international	international	ADJ
eltej-4974	91	18	tourists	tourist	NOUN
eltej-4974	91	19	.	.	PUNCT
eltej-4974	92	1	the	the	DET
eltej-4974	92	2	findings	finding	NOUN
eltej-4974	92	3	also	also	ADV
eltej-4974	92	4	showed	show	VERB
eltej-4974	92	5	that	that	SCONJ
eltej-4974	92	6	respondents	respondent	NOUN
eltej-4974	92	7	agreed	agree	VERB
eltej-4974	92	8	that	that	SCONJ
eltej-4974	92	9	their	their	PRON
eltej-4974	92	10	two	two	NUM
eltej-4974	92	11	main	main	ADJ
eltej-4974	92	12	sources	source	NOUN
eltej-4974	92	13	of	of	ADP
eltej-4974	92	14	difficulties	difficulty	NOUN
eltej-4974	92	15	in	in	ADP
eltej-4974	92	16	using	use	VERB
eltej-4974	92	17	english	english	PROPN
eltej-4974	92	18	were	be	AUX
eltej-4974	92	19	tourist	tourist	NOUN
eltej-4974	92	20	’s	’s	PART
eltej-4974	92	21	accents	accent	NOUN
eltej-4974	92	22	and	and	CCONJ
eltej-4974	92	23	english	english	ADJ
eltej-4974	92	24	grammar	grammar	NOUN
eltej-4974	92	25	(	(	PUNCT
eltej-4974	92	26	hassan	hassan	PROPN
eltej-4974	92	27	&	&	CCONJ
eltej-4974	92	28	ong	ong	PROPN
eltej-4974	92	29	,	,	PUNCT
eltej-4974	92	30	2019	2019	NUM
eltej-4974	92	31	)	)	PUNCT
eltej-4974	92	32	.	.	PUNCT
eltej-4974	93	1	based	base	VERB
eltej-4974	93	2	on	on	ADP
eltej-4974	93	3	those	those	DET
eltej-4974	93	4	studies	study	NOUN
eltej-4974	93	5	mentioned	mention	VERB
eltej-4974	93	6	,	,	PUNCT
eltej-4974	93	7	it	it	PRON
eltej-4974	93	8	is	be	AUX
eltej-4974	93	9	notable	notable	ADJ
eltej-4974	93	10	that	that	SCONJ
eltej-4974	93	11	only	only	ADV
eltej-4974	93	12	a	a	DET
eltej-4974	93	13	few	few	ADJ
eltej-4974	93	14	studies	study	NOUN
eltej-4974	93	15	are	be	AUX
eltej-4974	93	16	being	be	AUX
eltej-4974	93	17	conducted	conduct	VERB
eltej-4974	93	18	to	to	PART
eltej-4974	93	19	explore	explore	VERB
eltej-4974	93	20	english	english	ADJ
eltej-4974	93	21	usage	usage	NOUN
eltej-4974	93	22	within	within	ADP
eltej-4974	93	23	the	the	DET
eltej-4974	93	24	context	context	NOUN
eltej-4974	93	25	of	of	ADP
eltej-4974	93	26	malaysian	malaysian	ADJ
eltej-4974	93	27	public	public	ADJ
eltej-4974	93	28	universities	university	NOUN
eltej-4974	93	29	.	.	PUNCT
eltej-4974	94	1	to	to	ADP
eltej-4974	94	2	date	date	NOUN
eltej-4974	94	3	,	,	PUNCT
eltej-4974	94	4	only	only	ADV
eltej-4974	94	5	a	a	DET
eltej-4974	94	6	few	few	ADJ
eltej-4974	94	7	studies	study	NOUN
eltej-4974	94	8	(	(	PUNCT
eltej-4974	94	9	abdullah	abdullah	PROPN
eltej-4974	94	10	,	,	PUNCT
eltej-4974	94	11	2014	2014	NUM
eltej-4974	94	12	;	;	PUNCT
eltej-4974	94	13	jassim	jassim	PROPN
eltej-4974	94	14	,	,	PUNCT
eltej-4974	94	15	2020	2020	NUM
eltej-4974	94	16	;	;	PUNCT
eltej-4974	94	17	jusoh	jusoh	PROPN
eltej-4974	94	18	et	et	PROPN
eltej-4974	94	19	al	al	PROPN
eltej-4974	94	20	.	.	PROPN
eltej-4974	94	21	,	,	PUNCT
eltej-4974	94	22	2018	2018	NUM
eltej-4974	94	23	;	;	PUNCT
eltej-4974	94	24	yuit	yuit	NOUN
eltej-4974	94	25	&	&	CCONJ
eltej-4974	94	26	imm	imm	PROPN
eltej-4974	94	27	,	,	PUNCT
eltej-4974	94	28	2009	2009	NUM
eltej-4974	94	29	)	)	PUNCT
eltej-4974	94	30	were	be	AUX
eltej-4974	94	31	carried	carry	VERB
eltej-4974	94	32	out	out	ADP
eltej-4974	94	33	focusing	focus	VERB
eltej-4974	94	34	on	on	ADP
eltej-4974	94	35	english	english	ADJ
eltej-4974	94	36	usage	usage	NOUN
eltej-4974	94	37	among	among	ADP
eltej-4974	94	38	malaysian	malaysian	ADJ
eltej-4974	94	39	administrative	administrative	ADJ
eltej-4974	94	40	staff	staff	NOUN
eltej-4974	94	41	of	of	ADP
eltej-4974	94	42	public	public	ADJ
eltej-4974	94	43	university	university	NOUN
eltej-4974	94	44	,	,	PUNCT
eltej-4974	94	45	thus	thus	ADV
eltej-4974	94	46	it	it	PRON
eltej-4974	94	47	is	be	AUX
eltej-4974	94	48	essential	essential	ADJ
eltej-4974	94	49	to	to	PART
eltej-4974	94	50	conduct	conduct	VERB
eltej-4974	94	51	a	a	DET
eltej-4974	94	52	needs	need	NOUN
eltej-4974	94	53	analysis	analysis	NOUN
eltej-4974	94	54	on	on	ADP
eltej-4974	94	55	the	the	DET
eltej-4974	94	56	use	use	NOUN
eltej-4974	94	57	of	of	ADP
eltej-4974	94	58	english	english	ADJ
eltej-4974	94	59	language	language	NOUN
eltej-4974	94	60	among	among	ADP
eltej-4974	94	61	administrative	administrative	ADJ
eltej-4974	94	62	support	support	NOUN
eltej-4974	94	63	staff	staff	NOUN
eltej-4974	94	64	especially	especially	ADV
eltej-4974	94	65	in	in	ADP
eltej-4974	94	66	the	the	DET
eltej-4974	94	67	context	context	NOUN
eltej-4974	94	68	of	of	ADP
eltej-4974	94	69	umk	umk	PROPN
eltej-4974	94	70	.	.	PUNCT
eltej-4974	95	1	the	the	DET
eltej-4974	95	2	findings	finding	NOUN
eltej-4974	95	3	of	of	ADP
eltej-4974	95	4	this	this	DET
eltej-4974	95	5	study	study	NOUN
eltej-4974	95	6	will	will	AUX
eltej-4974	95	7	provide	provide	VERB
eltej-4974	95	8	insights	insight	NOUN
eltej-4974	95	9	among	among	ADP
eltej-4974	95	10	administrative	administrative	ADJ
eltej-4974	95	11	staff	staff	NOUN
eltej-4974	95	12	who	who	PRON
eltej-4974	95	13	are	be	AUX
eltej-4974	95	14	also	also	ADV
eltej-4974	95	15	involved	involve	VERB
eltej-4974	95	16	in	in	ADP
eltej-4974	95	17	interaction	interaction	NOUN
eltej-4974	95	18	with	with	ADP
eltej-4974	95	19	foreign	foreign	ADJ
eltej-4974	95	20	stakeholders	stakeholder	NOUN
eltej-4974	95	21	.	.	PUNCT
eltej-4974	96	1	furthermore	furthermore	ADV
eltej-4974	96	2	,	,	PUNCT
eltej-4974	96	3	this	this	DET
eltej-4974	96	4	study	study	NOUN
eltej-4974	96	5	will	will	AUX
eltej-4974	96	6	yield	yield	VERB
eltej-4974	96	7	data	datum	NOUN
eltej-4974	96	8	on	on	ADP
eltej-4974	96	9	the	the	DET
eltej-4974	96	10	language	language	NOUN
eltej-4974	96	11	needs	need	NOUN
eltej-4974	96	12	,	,	PUNCT
eltej-4974	96	13	particularly	particularly	ADV
eltej-4974	96	14	by	by	ADP
eltej-4974	96	15	the	the	DET
eltej-4974	96	16	administrative	administrative	ADJ
eltej-4974	96	17	support	support	NOUN
eltej-4974	96	18	staff	staff	NOUN
eltej-4974	96	19	and	and	CCONJ
eltej-4974	96	20	may	may	AUX
eltej-4974	96	21	be	be	AUX
eltej-4974	96	22	useful	useful	ADJ
eltej-4974	96	23	in	in	ADP
eltej-4974	96	24	designing	design	VERB
eltej-4974	96	25	a	a	DET
eltej-4974	96	26	syllabus	syllabus	NOUN
eltej-4974	96	27	for	for	ADP
eltej-4974	96	28	a	a	DET
eltej-4974	96	29	professional	professional	ADJ
eltej-4974	96	30	development	development	NOUN
eltej-4974	96	31	course	course	NOUN
eltej-4974	96	32	,	,	PUNCT
eltej-4974	96	33	focusing	focus	VERB
eltej-4974	96	34	on	on	ADP
eltej-4974	96	35	enhancing	enhance	VERB
eltej-4974	96	36	their	their	PRON
eltej-4974	96	37	english	english	ADJ
eltej-4974	96	38	communication	communication	NOUN
eltej-4974	96	39	skills	skill	NOUN
eltej-4974	96	40	.	.	PUNCT
eltej-4974	97	1	the	the	DET
eltej-4974	97	2	following	follow	VERB
eltej-4974	97	3	research	research	NOUN
eltej-4974	97	4	questions	question	NOUN
eltej-4974	97	5	were	be	AUX
eltej-4974	97	6	formulated	formulate	VERB
eltej-4974	97	7	to	to	PART
eltej-4974	97	8	achieve	achieve	VERB
eltej-4974	97	9	the	the	DET
eltej-4974	97	10	objectives	objective	NOUN
eltej-4974	97	11	below	below	ADV
eltej-4974	97	12	;	;	PUNCT
eltej-4974	98	1	1	1	X
eltej-4974	98	2	.	.	X
eltej-4974	99	1	what	what	PRON
eltej-4974	99	2	are	be	AUX
eltej-4974	99	3	the	the	DET
eltej-4974	99	4	perceptions	perception	NOUN
eltej-4974	99	5	of	of	ADP
eltej-4974	99	6	the	the	DET
eltej-4974	99	7	administrative	administrative	ADJ
eltej-4974	99	8	support	support	NOUN
eltej-4974	99	9	staff	staff	NOUN
eltej-4974	99	10	towards	towards	ADP
eltej-4974	99	11	the	the	DET
eltej-4974	99	12	use	use	NOUN
eltej-4974	99	13	of	of	ADP
eltej-4974	99	14	english	english	PROPN
eltej-4974	99	15	at	at	ADP
eltej-4974	99	16	their	their	PRON
eltej-4974	99	17	workplace	workplace	NOUN
eltej-4974	99	18	?	?	PUNCT
eltej-4974	100	1	2	2	X
eltej-4974	100	2	.	.	NOUN
eltej-4974	100	3	which	which	DET
eltej-4974	100	4	communicative	communicative	ADJ
eltej-4974	100	5	workplace	workplace	NOUN
eltej-4974	100	6	tasks	task	NOUN
eltej-4974	100	7	do	do	VERB
eltej-4974	100	8	administrative	administrative	ADJ
eltej-4974	100	9	support	support	NOUN
eltej-4974	100	10	staff	staff	NOUN
eltej-4974	100	11	use	use	VERB
eltej-4974	100	12	english	english	ADJ
eltej-4974	100	13	language	language	NOUN
eltej-4974	100	14	the	the	DET
eltej-4974	100	15	most	most	ADJ
eltej-4974	100	16	and	and	CCONJ
eltej-4974	100	17	the	the	DET
eltej-4974	100	18	least	least	ADJ
eltej-4974	100	19	?	?	PUNCT
eltej-4974	101	1	3	3	X
eltej-4974	101	2	.	.	X
eltej-4974	102	1	what	what	DET
eltej-4974	102	2	skills	skill	NOUN
eltej-4974	102	3	do	do	VERB
eltej-4974	102	4	staff	staff	NOUN
eltej-4974	102	5	require	require	VERB
eltej-4974	102	6	in	in	ADP
eltej-4974	102	7	an	an	DET
eltej-4974	102	8	english	english	ADJ
eltej-4974	102	9	competency	competency	NOUN
eltej-4974	102	10	course	course	NOUN
eltej-4974	102	11	at	at	ADP
eltej-4974	102	12	workplace	workplace	NOUN
eltej-4974	102	13	?	?	PUNCT
eltej-4974	103	1	2	2	X
eltej-4974	103	2	.	.	X
eltej-4974	103	3	method	method	VERB
eltej-4974	103	4	the	the	DET
eltej-4974	103	5	present	present	ADJ
eltej-4974	103	6	study	study	NOUN
eltej-4974	103	7	aims	aim	VERB
eltej-4974	103	8	to	to	PART
eltej-4974	103	9	obtain	obtain	VERB
eltej-4974	103	10	the	the	DET
eltej-4974	103	11	perceptions	perception	NOUN
eltej-4974	103	12	of	of	ADP
eltej-4974	103	13	the	the	DET
eltej-4974	103	14	administrative	administrative	ADJ
eltej-4974	103	15	staff	staff	NOUN
eltej-4974	103	16	on	on	ADP
eltej-4974	103	17	the	the	DET
eltej-4974	103	18	use	use	NOUN
eltej-4974	103	19	of	of	ADP
eltej-4974	103	20	english	english	PROPN
eltej-4974	103	21	of	of	ADP
eltej-4974	103	22	certain	certain	ADJ
eltej-4974	103	23	communicative	communicative	ADJ
eltej-4974	103	24	events	event	NOUN
eltej-4974	103	25	at	at	ADP
eltej-4974	103	26	their	their	PRON
eltej-4974	103	27	workplace	workplace	NOUN
eltej-4974	103	28	.	.	PUNCT
eltej-4974	104	1	the	the	DET
eltej-4974	104	2	selection	selection	NOUN
eltej-4974	104	3	of	of	ADP
eltej-4974	104	4	a	a	DET
eltej-4974	104	5	quantitative	quantitative	ADJ
eltej-4974	104	6	approach	approach	NOUN
eltej-4974	104	7	for	for	ADP
eltej-4974	104	8	answering	answer	VERB
eltej-4974	104	9	the	the	DET
eltej-4974	104	10	research	research	NOUN
eltej-4974	104	11	objectives	objective	NOUN
eltej-4974	104	12	in	in	ADP
eltej-4974	104	13	this	this	DET
eltej-4974	104	14	study	study	NOUN
eltej-4974	104	15	is	be	AUX
eltej-4974	104	16	due	due	ADJ
eltej-4974	104	17	to	to	ADP
eltej-4974	104	18	its	its	PRON
eltej-4974	104	19	benefits	benefit	NOUN
eltej-4974	104	20	of	of	ADP
eltej-4974	104	21	replicability	replicability	NOUN
eltej-4974	104	22	and	and	CCONJ
eltej-4974	104	23	generalization	generalization	NOUN
eltej-4974	104	24	(	(	PUNCT
eltej-4974	104	25	daniel	daniel	PROPN
eltej-4974	104	26	,	,	PUNCT
eltej-4974	104	27	2016	2016	NUM
eltej-4974	104	28	)	)	PUNCT
eltej-4974	104	29	.	.	PUNCT
eltej-4974	105	1	taking	take	VERB
eltej-4974	105	2	into	into	ADP
eltej-4974	105	3	account	account	NOUN
eltej-4974	105	4	the	the	DET
eltej-4974	105	5	samples	sample	NOUN
eltej-4974	105	6	,	,	PUNCT
eltej-4974	105	7	objectives	objective	NOUN
eltej-4974	105	8	and	and	CCONJ
eltej-4974	105	9	pattern	pattern	NOUN
eltej-4974	105	10	found	find	VERB
eltej-4974	105	11	in	in	ADP
eltej-4974	105	12	this	this	DET
eltej-4974	105	13	study	study	NOUN
eltej-4974	105	14	,	,	PUNCT
eltej-4974	105	15	the	the	DET
eltej-4974	105	16	results	result	NOUN
eltej-4974	105	17	can	can	AUX
eltej-4974	105	18	reflect	reflect	VERB
eltej-4974	105	19	a	a	DET
eltej-4974	105	20	wider	wide	ADJ
eltej-4974	105	21	population	population	NOUN
eltej-4974	105	22	.	.	PUNCT
eltej-4974	106	1	moreover	moreover	ADV
eltej-4974	106	2	,	,	PUNCT
eltej-4974	106	3	taking	take	VERB
eltej-4974	106	4	into	into	ADP
eltej-4974	106	5	account	account	NOUN
eltej-4974	106	6	examples	example	NOUN
eltej-4974	106	7	of	of	ADP
eltej-4974	106	8	the	the	DET
eltej-4974	106	9	use	use	NOUN
eltej-4974	106	10	of	of	ADP
eltej-4974	106	11	samples	sample	NOUN
eltej-4974	106	12	,	,	PUNCT
eltej-4974	106	13	instruments	instrument	NOUN
eltej-4974	106	14	,	,	PUNCT
eltej-4974	106	15	procedures	procedure	NOUN
eltej-4974	106	16	and	and	CCONJ
eltej-4974	106	17	data	datum	NOUN
eltej-4974	106	18	analysis	analysis	NOUN
eltej-4974	106	19	procedure	procedure	NOUN
eltej-4974	106	20	in	in	ADP
eltej-4974	106	21	this	this	DET
eltej-4974	106	22	quantitative	quantitative	ADJ
eltej-4974	106	23	method	method	NOUN
eltej-4974	106	24	study	study	NOUN
eltej-4974	106	25	,	,	PUNCT
eltej-4974	106	26	other	other	ADJ
eltej-4974	106	27	researchers	researcher	NOUN
eltej-4974	106	28	can	can	AUX
eltej-4974	106	29	replicate	replicate	VERB
eltej-4974	106	30	the	the	DET
eltej-4974	106	31	study	study	NOUN
eltej-4974	106	32	in	in	ADP
eltej-4974	106	33	different	different	ADJ
eltej-4974	106	34	time	time	NOUN
eltej-4974	106	35	and	and	CCONJ
eltej-4974	106	36	place	place	NOUN
eltej-4974	106	37	but	but	CCONJ
eltej-4974	106	38	still	still	ADV
eltej-4974	106	39	will	will	AUX
eltej-4974	106	40	get	get	VERB
eltej-4974	106	41	the	the	DET
eltej-4974	106	42	same	same	ADJ
eltej-4974	106	43	data	data	NOUN
eltej-4974	106	44	interpretation	interpretation	NOUN
eltej-4974	106	45	.	.	PUNCT
eltej-4974	107	1	non	non	ADJ
eltej-4974	107	2	-	-	ADJ
eltej-4974	107	3	probability	probability	ADJ
eltej-4974	107	4	convenience	convenience	NOUN
eltej-4974	107	5	sampling	sampling	NOUN
eltej-4974	107	6	was	be	AUX
eltej-4974	107	7	adopted	adopt	VERB
eltej-4974	107	8	in	in	ADP
eltej-4974	107	9	this	this	DET
eltej-4974	107	10	study	study	NOUN
eltej-4974	107	11	and	and	CCONJ
eltej-4974	107	12	a	a	DET
eltej-4974	107	13	total	total	NOUN
eltej-4974	107	14	of	of	ADP
eltej-4974	107	15	40	40	NUM
eltej-4974	107	16	respondents	respondent	NOUN
eltej-4974	107	17	out	out	ADP
eltej-4974	107	18	of	of	ADP
eltej-4974	107	19	168	168	NUM
eltej-4974	107	20	administrative	administrative	ADJ
eltej-4974	107	21	support	support	NOUN
eltej-4974	107	22	staff	staff	NOUN
eltej-4974	107	23	(	(	PUNCT
eltej-4974	107	24	from	from	ADP
eltej-4974	107	25	grades	grade	NOUN
eltej-4974	107	26	n19	n19	NOUN
eltej-4974	107	27	to	to	PART
eltej-4974	107	28	n36	n36	NOUN
eltej-4974	107	29	)	)	PUNCT
eltej-4974	107	30	was	be	AUX
eltej-4974	107	31	selected	select	VERB
eltej-4974	107	32	.	.	PUNCT
eltej-4974	108	1	convenience	convenience	NOUN
eltej-4974	108	2	sampling	sampling	NOUN
eltej-4974	108	3	method	method	NOUN
eltej-4974	108	4	was	be	AUX
eltej-4974	108	5	selected	select	VERB
eltej-4974	108	6	for	for	ADP
eltej-4974	108	7	this	this	DET
eltej-4974	108	8	current	current	ADJ
eltej-4974	108	9	study	study	NOUN
eltej-4974	108	10	as	as	SCONJ
eltej-4974	108	11	it	it	PRON
eltej-4974	108	12	is	be	AUX
eltej-4974	108	13	uncomplicated	uncomplicated	ADJ
eltej-4974	108	14	and	and	CCONJ
eltej-4974	108	15	economical	economical	ADJ
eltej-4974	108	16	to	to	PART
eltej-4974	108	17	gather	gather	VERB
eltej-4974	108	18	data	datum	NOUN
eltej-4974	108	19	from	from	ADP
eltej-4974	108	20	the	the	DET
eltej-4974	108	21	respondents	respondent	NOUN
eltej-4974	108	22	.	.	PUNCT
eltej-4974	109	1	it	it	PRON
eltej-4974	109	2	is	be	AUX
eltej-4974	109	3	costly	costly	ADJ
eltej-4974	109	4	in	in	ADP
eltej-4974	109	5	term	term	NOUN
eltej-4974	109	6	of	of	ADP
eltej-4974	109	7	expenses	expense	NOUN
eltej-4974	109	8	and	and	CCONJ
eltej-4974	109	9	time	time	NOUN
eltej-4974	109	10	to	to	PART
eltej-4974	109	11	adapt	adapt	VERB
eltej-4974	109	12	systematic	systematic	ADJ
eltej-4974	109	13	or	or	CCONJ
eltej-4974	109	14	stratified	stratified	ADJ
eltej-4974	109	15	sampling	sampling	NOUN
eltej-4974	109	16	towards	towards	ADP
eltej-4974	109	17	the	the	DET
eltej-4974	109	18	whole	whole	ADJ
eltej-4974	109	19	populations	population	NOUN
eltej-4974	109	20	(	(	PUNCT
eltej-4974	109	21	168	168	NUM
eltej-4974	109	22	administrative	administrative	ADJ
eltej-4974	109	23	support	support	NOUN
eltej-4974	109	24	staff	staff	NOUN
eltej-4974	109	25	)	)	PUNCT
eltej-4974	109	26	(	(	PUNCT
eltej-4974	109	27	cohen	cohen	NOUN
eltej-4974	109	28	et	et	PROPN
eltej-4974	109	29	al	al	PROPN
eltej-4974	109	30	.	.	PROPN
eltej-4974	109	31	,	,	PUNCT
eltej-4974	109	32	2018	2018	NUM
eltej-4974	109	33	)	)	PUNCT
eltej-4974	109	34	.	.	PUNCT
eltej-4974	110	1	other	other	ADJ
eltej-4974	110	2	than	than	ADP
eltej-4974	110	3	that	that	PRON
eltej-4974	110	4	,	,	PUNCT
eltej-4974	110	5	the	the	DET
eltej-4974	110	6	use	use	NOUN
eltej-4974	110	7	of	of	ADP
eltej-4974	110	8	convenience	convenience	NOUN
eltej-4974	110	9	sampling	sample	VERB
eltej-4974	110	10	in	in	ADP
eltej-4974	110	11	this	this	DET
eltej-4974	110	12	study	study	NOUN
eltej-4974	110	13	was	be	AUX
eltej-4974	110	14	based	base	VERB
eltej-4974	110	15	on	on	ADP
eltej-4974	110	16	the	the	DET
eltej-4974	110	17	availability	availability	NOUN
eltej-4974	110	18	of	of	ADP
eltej-4974	110	19	the	the	DET
eltej-4974	110	20	respondents	respondent	NOUN
eltej-4974	110	21	to	to	PART
eltej-4974	110	22	take	take	VERB
eltej-4974	110	23	part	part	NOUN
eltej-4974	110	24	in	in	ADP
eltej-4974	110	25	the	the	DET
eltej-4974	110	26	survey	survey	NOUN
eltej-4974	110	27	.	.	PUNCT
eltej-4974	111	1	as	as	ADP
eltej-4974	111	2	such	such	ADJ
eltej-4974	111	3	,	,	PUNCT
eltej-4974	111	4	out	out	ADP
eltej-4974	111	5	of	of	ADP
eltej-4974	111	6	168	168	NUM
eltej-4974	111	7	administrative	administrative	ADJ
eltej-4974	111	8	support	support	NOUN
eltej-4974	111	9	staff	staff	NOUN
eltej-4974	111	10	,	,	PUNCT
eltej-4974	111	11	40	40	NUM
eltej-4974	111	12	of	of	ADP
eltej-4974	111	13	them	they	PRON
eltej-4974	111	14	were	be	AUX
eltej-4974	111	15	available	available	ADJ
eltej-4974	111	16	and	and	CCONJ
eltej-4974	111	17	took	take	VERB
eltej-4974	111	18	part	part	NOUN
eltej-4974	111	19	in	in	ADP
eltej-4974	111	20	this	this	DET
eltej-4974	111	21	study	study	NOUN
eltej-4974	111	22	.	.	PUNCT
eltej-4974	112	1	all	all	DET
eltej-4974	112	2	respondents	respondent	NOUN
eltej-4974	112	3	were	be	AUX
eltej-4974	112	4	currently	currently	ADV
eltej-4974	112	5	working	work	VERB
eltej-4974	112	6	with	with	ADP
eltej-4974	112	7	3	3	NUM
eltej-4974	112	8	different	different	ADJ
eltej-4974	112	9	departments	department	NOUN
eltej-4974	112	10	,	,	PUNCT
eltej-4974	112	11	namely	namely	ADV
eltej-4974	112	12	registrar	registrar	ADJ
eltej-4974	112	13	office	office	NOUN
eltej-4974	112	14	,	,	PUNCT
eltej-4974	112	15	academic	academic	ADJ
eltej-4974	112	16	department	department	PROPN
eltej-4974	112	17	and	and	CCONJ
eltej-4974	112	18	students	student	NOUN
eltej-4974	112	19	affairs	affair	NOUN
eltej-4974	112	20	and	and	CCONJ
eltej-4974	112	21	alumni	alumnus	NOUN
eltej-4974	112	22	department	department	NOUN
eltej-4974	112	23	.	.	PUNCT
eltej-4974	113	1	differences	difference	NOUN
eltej-4974	113	2	between	between	ADP
eltej-4974	113	3	n19	n19	NOUN
eltej-4974	113	4	and	and	CCONJ
eltej-4974	113	5	n29	n29	NOUN
eltej-4974	113	6	-	-	PUNCT
eltej-4974	113	7	n36	n36	NOUN
eltej-4974	113	8	staff	staff	NOUN
eltej-4974	113	9	are	be	AUX
eltej-4974	113	10	as	as	ADP
eltej-4974	113	11	presented	present	VERB
eltej-4974	113	12	in	in	ADP
eltej-4974	113	13	table	table	NOUN
eltej-4974	113	14	1	1	NUM
eltej-4974	113	15	.	.	PUNCT
eltej-4974	114	1	issn	issn	PROPN
eltej-4974	114	2	2621	2621	NUM
eltej-4974	114	3	-	-	SYM
eltej-4974	114	4	6485	6485	NUM
eltej-4974	114	5	english	english	ADJ
eltej-4974	114	6	language	language	NOUN
eltej-4974	114	7	teaching	teach	VERB
eltej-4974	114	8	educational	educational	ADJ
eltej-4974	114	9	journal	journal	NOUN
eltej-4974	114	10	203	203	NUM
eltej-4974	114	11	vol	vol	NOUN
eltej-4974	114	12	.	.	PROPN
eltej-4974	115	1	4	4	NUM
eltej-4974	115	2	,	,	PUNCT
eltej-4974	115	3	no	no	INTJ
eltej-4974	115	4	.	.	NOUN
eltej-4974	115	5	3	3	NUM
eltej-4974	115	6	,	,	PUNCT
eltej-4974	115	7	2021	2021	NUM
eltej-4974	115	8	,	,	PUNCT
eltej-4974	115	9	pp	pp	ADP
eltej-4974	115	10	.	.	PUNCT
eltej-4974	116	1	199	199	NUM
eltej-4974	116	2	-	-	SYM
eltej-4974	116	3	212	212	NUM
eltej-4974	116	4	mat	mat	NOUN
eltej-4974	116	5	husin	husin	NOUN
eltej-4974	116	6	,	,	PUNCT
eltej-4974	116	7	n.z	n.z	PROPN
eltej-4974	116	8	.	.	PROPN
eltej-4974	116	9	&	&	CCONJ
eltej-4974	116	10	radzuan	radzuan	PROPN
eltej-4974	116	11	,	,	PUNCT
eltej-4974	116	12	n.r.m	n.r.m	PROPN
eltej-4974	116	13	.	.	PUNCT
eltej-4974	117	1	(	(	PUNCT
eltej-4974	117	2	identifying	identify	VERB
eltej-4974	117	3	english	english	ADJ
eltej-4974	117	4	language	language	NOUN
eltej-4974	117	5	needs	need	NOUN
eltej-4974	117	6	)	)	PUNCT
eltej-4974	117	7	table	table	NOUN
eltej-4974	117	8	1	1	NUM
eltej-4974	117	9	.	.	PUNCT
eltej-4974	117	10	differences	difference	NOUN
eltej-4974	117	11	between	between	ADP
eltej-4974	117	12	n19	n19	NOUN
eltej-4974	117	13	and	and	CCONJ
eltej-4974	117	14	n29	n29	NOUN
eltej-4974	117	15	-	-	PUNCT
eltej-4974	117	16	n36	n36	NOUN
eltej-4974	117	17	staff	staff	NOUN
eltej-4974	117	18	grade	grade	NOUN
eltej-4974	117	19	minimum	minimum	ADJ
eltej-4974	117	20	education	education	NOUN
eltej-4974	117	21	requirement	requirement	NOUN
eltej-4974	117	22	job	job	NOUN
eltej-4974	117	23	description	description	NOUN
eltej-4974	117	24	n19	n19	X
eltej-4974	117	25	(	(	PUNCT
eltej-4974	117	26	administrative	administrative	ADJ
eltej-4974	117	27	assistant	assistant	NOUN
eltej-4974	117	28	)	)	PUNCT
eltej-4974	117	29	malaysian	malaysian	ADJ
eltej-4974	117	30	certificate	certificate	NOUN
eltej-4974	117	31	of	of	ADP
eltej-4974	117	32	education	education	NOUN
eltej-4974	117	33	or	or	CCONJ
eltej-4974	117	34	sijil	sijil	PROPN
eltej-4974	117	35	pelajaran	pelajaran	VERB
eltej-4974	117	36	malaysia	malaysia	PROPN
eltej-4974	117	37	(	(	PUNCT
eltej-4974	117	38	spm	spm	PROPN
eltej-4974	117	39	)	)	PUNCT
eltej-4974	117	40	.	.	PUNCT
eltej-4974	118	1	malaysian	malaysian	ADJ
eltej-4974	118	2	certificate	certificate	NOUN
eltej-4974	118	3	of	of	ADP
eltej-4974	118	4	education	education	NOUN
eltej-4974	118	5	or	or	CCONJ
eltej-4974	118	6	spm	spm	PROPN
eltej-4974	118	7	is	be	AUX
eltej-4974	118	8	a	a	DET
eltej-4974	118	9	public	public	ADJ
eltej-4974	118	10	examination	examination	NOUN
eltej-4974	118	11	that	that	SCONJ
eltej-4974	118	12	students	student	NOUN
eltej-4974	118	13	take	take	VERB
eltej-4974	118	14	at	at	ADP
eltej-4974	118	15	the	the	DET
eltej-4974	118	16	end	end	NOUN
eltej-4974	118	17	of	of	ADP
eltej-4974	118	18	11	11	NUM
eltej-4974	118	19	years	year	NOUN
eltej-4974	118	20	of	of	ADP
eltej-4974	118	21	schooling	schooling	NOUN
eltej-4974	118	22	(	(	PUNCT
eltej-4974	118	23	primary	primary	ADJ
eltej-4974	118	24	and	and	CCONJ
eltej-4974	118	25	secondary	secondary	ADJ
eltej-4974	118	26	)	)	PUNCT
eltej-4974	118	27	responsible	responsible	ADJ
eltej-4974	118	28	for	for	ADP
eltej-4974	118	29	clerical	clerical	ADJ
eltej-4974	118	30	work	work	NOUN
eltej-4974	118	31	involving	involve	VERB
eltej-4974	118	32	filing	filing	NOUN
eltej-4974	118	33	systems	system	NOUN
eltej-4974	118	34	,	,	PUNCT
eltej-4974	118	35	preparing	prepare	VERB
eltej-4974	118	36	and	and	CCONJ
eltej-4974	118	37	mailing	mail	VERB
eltej-4974	118	38	letters	letter	NOUN
eltej-4974	118	39	and	and	CCONJ
eltej-4974	118	40	assisting	assist	VERB
eltej-4974	118	41	officers	officer	NOUN
eltej-4974	118	42	or	or	CCONJ
eltej-4974	118	43	other	other	ADJ
eltej-4974	118	44	staff	staff	NOUN
eltej-4974	118	45	with	with	ADP
eltej-4974	118	46	administrative	administrative	ADJ
eltej-4974	118	47	tasks	task	NOUN
eltej-4974	118	48	n29	n29	NOUN
eltej-4974	118	49	–	–	PUNCT
eltej-4974	118	50	n36	n36	NOUN
eltej-4974	118	51	(	(	PUNCT
eltej-4974	118	52	assistant	assistant	ADJ
eltej-4974	118	53	officer	officer	NOUN
eltej-4974	118	54	)	)	PUNCT
eltej-4974	118	55	malaysian	malaysian	ADJ
eltej-4974	118	56	higher	high	ADJ
eltej-4974	118	57	school	school	NOUN
eltej-4974	118	58	certificate	certificate	NOUN
eltej-4974	118	59	or	or	CCONJ
eltej-4974	118	60	sijil	sijil	VERB
eltej-4974	118	61	tinggi	tinggi	PROPN
eltej-4974	118	62	pelajaran	pelajaran	PROPN
eltej-4974	118	63	malaysia	malaysia	PROPN
eltej-4974	118	64	(	(	PUNCT
eltej-4974	118	65	stpm	stpm	X
eltej-4974	118	66	)	)	PUNCT
eltej-4974	118	67	/	/	SYM
eltej-4974	118	68	matriculation	matriculation	NOUN
eltej-4974	118	69	certificate	certificate	NOUN
eltej-4974	118	70	or	or	CCONJ
eltej-4974	118	71	diploma	diploma	NOUN
eltej-4974	118	72	certificate	certificate	NOUN
eltej-4974	118	73	responsible	responsible	ADJ
eltej-4974	118	74	to	to	PART
eltej-4974	118	75	assist	assist	VERB
eltej-4974	118	76	administrative	administrative	ADJ
eltej-4974	118	77	officers	officer	NOUN
eltej-4974	118	78	in	in	ADP
eltej-4974	118	79	respective	respective	ADJ
eltej-4974	118	80	departments	department	NOUN
eltej-4974	118	81	to	to	PART
eltej-4974	118	82	complete	complete	VERB
eltej-4974	118	83	any	any	DET
eltej-4974	118	84	tasks	task	NOUN
eltej-4974	118	85	related	relate	VERB
eltej-4974	118	86	to	to	ADP
eltej-4974	118	87	human	human	ADJ
eltej-4974	118	88	resource	resource	NOUN
eltej-4974	118	89	,	,	PUNCT
eltej-4974	118	90	administrative	administrative	ADJ
eltej-4974	118	91	,	,	PUNCT
eltej-4974	118	92	research	research	NOUN
eltej-4974	118	93	,	,	PUNCT
eltej-4974	118	94	finance	finance	NOUN
eltej-4974	118	95	and	and	CCONJ
eltej-4974	118	96	academic	academic	ADJ
eltej-4974	118	97	to	to	PART
eltej-4974	118	98	gather	gather	VERB
eltej-4974	118	99	participants	participant	NOUN
eltej-4974	118	100	’	'	PUNCT
eltej-4974	118	101	level	level	NOUN
eltej-4974	118	102	of	of	ADP
eltej-4974	118	103	english	english	ADJ
eltej-4974	118	104	proficiency	proficiency	NOUN
eltej-4974	118	105	,	,	PUNCT
eltej-4974	118	106	they	they	PRON
eltej-4974	118	107	are	be	AUX
eltej-4974	118	108	required	require	VERB
eltej-4974	118	109	to	to	PART
eltej-4974	118	110	key	key	VERB
eltej-4974	118	111	in	in	ADP
eltej-4974	118	112	their	their	PRON
eltej-4974	118	113	malaysian	malaysian	ADJ
eltej-4974	118	114	university	university	NOUN
eltej-4974	118	115	english	english	PROPN
eltej-4974	118	116	test	test	NOUN
eltej-4974	118	117	(	(	PUNCT
eltej-4974	118	118	muet	muet	PROPN
eltej-4974	118	119	)	)	PUNCT
eltej-4974	118	120	results	result	NOUN
eltej-4974	118	121	in	in	ADP
eltej-4974	118	122	the	the	DET
eltej-4974	118	123	survey	survey	NOUN
eltej-4974	118	124	too	too	ADV
eltej-4974	118	125	.	.	PUNCT
eltej-4974	119	1	muet	muet	PROPN
eltej-4974	119	2	is	be	AUX
eltej-4974	119	3	administered	administer	VERB
eltej-4974	119	4	by	by	ADP
eltej-4974	119	5	the	the	DET
eltej-4974	119	6	malaysian	malaysian	ADJ
eltej-4974	119	7	examination	examination	PROPN
eltej-4974	119	8	council	council	PROPN
eltej-4974	119	9	and	and	CCONJ
eltej-4974	119	10	regarded	regard	VERB
eltej-4974	119	11	as	as	ADP
eltej-4974	119	12	one	one	NUM
eltej-4974	119	13	of	of	ADP
eltej-4974	119	14	the	the	DET
eltej-4974	119	15	predictors	predictor	NOUN
eltej-4974	119	16	to	to	PART
eltej-4974	119	17	check	check	VERB
eltej-4974	119	18	on	on	ADP
eltej-4974	119	19	one	one	NUM
eltej-4974	119	20	’s	’s	PART
eltej-4974	119	21	english	english	ADJ
eltej-4974	119	22	language	language	NOUN
eltej-4974	119	23	proficiency	proficiency	NOUN
eltej-4974	119	24	(	(	PUNCT
eltej-4974	119	25	othman	othman	PROPN
eltej-4974	119	26	&	&	CCONJ
eltej-4974	119	27	nordin	nordin	PROPN
eltej-4974	119	28	,	,	PUNCT
eltej-4974	119	29	2013	2013	NUM
eltej-4974	119	30	)	)	PUNCT
eltej-4974	119	31	.	.	PUNCT
eltej-4974	120	1	muet	muet	PROPN
eltej-4974	120	2	consists	consist	VERB
eltej-4974	120	3	of	of	ADP
eltej-4974	120	4	tests	test	NOUN
eltej-4974	120	5	in	in	ADP
eltej-4974	120	6	four	four	NUM
eltej-4974	120	7	(	(	PUNCT
eltej-4974	120	8	4	4	NUM
eltej-4974	120	9	)	)	PUNCT
eltej-4974	120	10	skills	skill	NOUN
eltej-4974	120	11	which	which	PRON
eltej-4974	120	12	are	be	AUX
eltej-4974	120	13	listening	listen	VERB
eltej-4974	120	14	,	,	PUNCT
eltej-4974	120	15	speaking	speak	VERB
eltej-4974	120	16	,	,	PUNCT
eltej-4974	120	17	reading	reading	NOUN
eltej-4974	120	18	and	and	CCONJ
eltej-4974	120	19	writing	writing	NOUN
eltej-4974	120	20	.	.	PUNCT
eltej-4974	121	1	muet	muet	PROPN
eltej-4974	121	2	results	result	NOUN
eltej-4974	121	3	are	be	AUX
eltej-4974	121	4	mostly	mostly	ADV
eltej-4974	121	5	being	be	AUX
eltej-4974	121	6	used	use	VERB
eltej-4974	121	7	for	for	ADP
eltej-4974	121	8	university	university	NOUN
eltej-4974	121	9	entrance	entrance	NOUN
eltej-4974	121	10	for	for	ADP
eltej-4974	121	11	malaysian	malaysian	ADJ
eltej-4974	121	12	students	student	NOUN
eltej-4974	121	13	with	with	ADP
eltej-4974	121	14	a	a	DET
eltej-4974	121	15	minimum	minimum	ADJ
eltej-4974	121	16	score	score	NOUN
eltej-4974	121	17	of	of	ADP
eltej-4974	121	18	band	band	NOUN
eltej-4974	121	19	3	3	NUM
eltej-4974	121	20	depending	depend	VERB
eltej-4974	121	21	on	on	ADP
eltej-4974	121	22	the	the	DET
eltej-4974	121	23	course	course	NOUN
eltej-4974	121	24	applied	apply	VERB
eltej-4974	121	25	(	(	PUNCT
eltej-4974	121	26	othman	othman	PROPN
eltej-4974	121	27	&	&	CCONJ
eltej-4974	121	28	nordin	nordin	PROPN
eltej-4974	121	29	,	,	PUNCT
eltej-4974	121	30	2013	2013	NUM
eltej-4974	121	31	)	)	PUNCT
eltej-4974	121	32	.	.	PUNCT
eltej-4974	122	1	for	for	ADP
eltej-4974	122	2	malaysian	malaysian	ADJ
eltej-4974	122	3	university	university	PROPN
eltej-4974	122	4	undergraduate	undergraduate	NOUN
eltej-4974	122	5	courses	course	NOUN
eltej-4974	122	6	,	,	PUNCT
eltej-4974	122	7	the	the	DET
eltej-4974	122	8	differences	difference	NOUN
eltej-4974	122	9	can	can	AUX
eltej-4974	122	10	be	be	AUX
eltej-4974	122	11	referred	refer	VERB
eltej-4974	122	12	in	in	ADP
eltej-4974	122	13	the	the	DET
eltej-4974	122	14	table	table	NOUN
eltej-4974	122	15	2	2	NUM
eltej-4974	122	16	.	.	PUNCT
eltej-4974	122	17	table	table	NOUN
eltej-4974	122	18	2	2	NUM
eltej-4974	122	19	.	.	PUNCT
eltej-4974	123	1	muet	muet	PROPN
eltej-4974	123	2	score	score	NOUN
eltej-4974	123	3	requirement	requirement	NOUN
eltej-4974	123	4	malaysia	malaysia	PROPN
eltej-4974	123	5	university	university	PROPN
eltej-4974	123	6	undergraduate	undergraduate	NOUN
eltej-4974	123	7	courses	course	VERB
eltej-4974	123	8	minimum	minimum	ADJ
eltej-4974	123	9	muet	muet	NOUN
eltej-4974	123	10	score	score	NOUN
eltej-4974	123	11	arts	art	NOUN
eltej-4974	123	12	and	and	CCONJ
eltej-4974	123	13	social	social	ADJ
eltej-4974	123	14	science	science	NOUN
eltej-4974	123	15	band	band	NOUN
eltej-4974	123	16	2	2	NUM
eltej-4974	123	17	science	science	NOUN
eltej-4974	123	18	,	,	PUNCT
eltej-4974	123	19	technology	technology	NOUN
eltej-4974	123	20	,	,	PUNCT
eltej-4974	123	21	engineering	engineering	NOUN
eltej-4974	123	22	and	and	CCONJ
eltej-4974	123	23	mathematics	mathematics	NOUN
eltej-4974	123	24	band	band	NOUN
eltej-4974	123	25	3	3	NUM
eltej-4974	123	26	law	law	NOUN
eltej-4974	123	27	and	and	CCONJ
eltej-4974	123	28	medicine	medicine	NOUN
eltej-4974	123	29	band	band	NOUN
eltej-4974	123	30	4	4	NUM
eltej-4974	123	31	five	five	NUM
eltej-4974	123	32	,	,	PUNCT
eltej-4974	123	33	four	four	NUM
eltej-4974	123	34	and	and	CCONJ
eltej-4974	123	35	three	three	NUM
eltej-4974	123	36	-	-	PUNCT
eltej-4974	123	37	point	point	NOUN
eltej-4974	123	38	likert	likert	ADJ
eltej-4974	123	39	-	-	PUNCT
eltej-4974	123	40	scale	scale	NOUN
eltej-4974	123	41	questionnaire	questionnaire	NOUN
eltej-4974	123	42	was	be	AUX
eltej-4974	123	43	employed	employ	VERB
eltej-4974	123	44	to	to	PART
eltej-4974	123	45	measure	measure	VERB
eltej-4974	123	46	the	the	DET
eltej-4974	123	47	respondents	respondent	NOUN
eltej-4974	123	48	’	'	PUNCT
eltej-4974	123	49	english	english	ADJ
eltej-4974	123	50	language	language	NOUN
eltej-4974	123	51	needs	need	NOUN
eltej-4974	123	52	and	and	CCONJ
eltej-4974	123	53	different	different	ADJ
eltej-4974	123	54	items	item	NOUN
eltej-4974	123	55	used	use	VERB
eltej-4974	123	56	different	different	ADJ
eltej-4974	123	57	scale	scale	NOUN
eltej-4974	123	58	ranges	range	NOUN
eltej-4974	123	59	.	.	PUNCT
eltej-4974	124	1	item	item	NOUN
eltej-4974	124	2	6	6	NUM
eltej-4974	124	3	used	use	VERB
eltej-4974	124	4	a	a	DET
eltej-4974	124	5	5	5	NUM
eltej-4974	124	6	-	-	PUNCT
eltej-4974	124	7	point	point	NOUN
eltej-4974	124	8	likert	likert	ADJ
eltej-4974	124	9	scale	scale	NOUN
eltej-4974	124	10	which	which	PRON
eltej-4974	124	11	ranges	range	VERB
eltej-4974	124	12	from	from	ADP
eltej-4974	124	13	1	1	NUM
eltej-4974	124	14	–	–	PUNCT
eltej-4974	124	15	very	very	ADV
eltej-4974	124	16	weak	weak	ADJ
eltej-4974	124	17	to	to	ADP
eltej-4974	124	18	5	5	NUM
eltej-4974	124	19	–	–	PUNCT
eltej-4974	124	20	very	very	ADV
eltej-4974	124	21	proficient	proficient	ADJ
eltej-4974	124	22	,	,	PUNCT
eltej-4974	124	23	item	item	NOUN
eltej-4974	124	24	7	7	NUM
eltej-4974	124	25	and	and	CCONJ
eltej-4974	124	26	11	11	NUM
eltej-4974	124	27	used	use	VERB
eltej-4974	124	28	a	a	DET
eltej-4974	124	29	4	4	NUM
eltej-4974	124	30	-	-	PUNCT
eltej-4974	124	31	point	point	NOUN
eltej-4974	124	32	likert	likert	ADJ
eltej-4974	124	33	scale	scale	NOUN
eltej-4974	124	34	which	which	PRON
eltej-4974	124	35	ranges	range	VERB
eltej-4974	124	36	from	from	ADP
eltej-4974	124	37	1	1	NUM
eltej-4974	124	38	-	-	PUNCT
eltej-4974	124	39	sometimes	sometimes	ADV
eltej-4974	124	40	to	to	ADP
eltej-4974	124	41	4always	4always	NUM
eltej-4974	124	42	.	.	PUNCT
eltej-4974	125	1	item	item	NOUN
eltej-4974	125	2	8	8	NUM
eltej-4974	125	3	also	also	ADV
eltej-4974	125	4	used	use	VERB
eltej-4974	125	5	a	a	DET
eltej-4974	125	6	4	4	NUM
eltej-4974	125	7	-	-	PUNCT
eltej-4974	125	8	point	point	NOUN
eltej-4974	125	9	likert	likert	ADJ
eltej-4974	125	10	scale	scale	NOUN
eltej-4974	125	11	ranges	range	VERB
eltej-4974	125	12	from	from	ADP
eltej-4974	125	13	1little	1little	NUM
eltej-4974	125	14	to	to	ADP
eltej-4974	125	15	4	4	NUM
eltej-4974	125	16	–	–	PUNCT
eltej-4974	125	17	tremendous	tremendous	ADJ
eltej-4974	125	18	and	and	CCONJ
eltej-4974	125	19	item	item	NOUN
eltej-4974	125	20	12	12	NUM
eltej-4974	125	21	used	use	VERB
eltej-4974	125	22	a	a	DET
eltej-4974	125	23	3	3	NUM
eltej-4974	125	24	-	-	PUNCT
eltej-4974	125	25	point	point	NOUN
eltej-4974	125	26	likert	likert	ADJ
eltej-4974	125	27	scale	scale	NOUN
eltej-4974	125	28	ranges	range	VERB
eltej-4974	125	29	from	from	ADP
eltej-4974	125	30	1	1	NUM
eltej-4974	125	31	-	-	PUNCT
eltej-4974	125	32	low	low	ADJ
eltej-4974	125	33	to	to	ADP
eltej-4974	125	34	3	3	NUM
eltej-4974	125	35	-	-	PUNCT
eltej-4974	125	36	high	high	ADJ
eltej-4974	125	37	.	.	PUNCT
eltej-4974	126	1	the	the	DET
eltej-4974	126	2	scale	scale	NOUN
eltej-4974	126	3	had	have	VERB
eltej-4974	126	4	a	a	DET
eltej-4974	126	5	high	high	ADJ
eltej-4974	126	6	level	level	NOUN
eltej-4974	126	7	of	of	ADP
eltej-4974	126	8	internal	internal	ADJ
eltej-4974	126	9	consistency	consistency	NOUN
eltej-4974	126	10	as	as	SCONJ
eltej-4974	126	11	determined	determine	VERB
eltej-4974	126	12	by	by	ADP
eltej-4974	126	13	a	a	DET
eltej-4974	126	14	cronbach	cronbach	NOUN
eltej-4974	126	15	’s	’s	PART
eltej-4974	126	16	alpha	alpha	NOUN
eltej-4974	126	17	of	of	ADP
eltej-4974	126	18	0.95	0.95	NUM
eltej-4974	126	19	(	(	PUNCT
eltej-4974	126	20	george	george	PROPN
eltej-4974	126	21	&	&	CCONJ
eltej-4974	126	22	mallery	mallery	PROPN
eltej-4974	126	23	,	,	PUNCT
eltej-4974	126	24	2003	2003	NUM
eltej-4974	126	25	)	)	PUNCT
eltej-4974	126	26	.	.	PUNCT
eltej-4974	127	1	this	this	DET
eltej-4974	127	2	questionnaire	questionnaire	NOUN
eltej-4974	127	3	was	be	AUX
eltej-4974	127	4	adapted	adapt	VERB
eltej-4974	127	5	from	from	ADP
eltej-4974	127	6	kluensuwan	kluensuwan	PROPN
eltej-4974	127	7	et	et	PROPN
eltej-4974	127	8	al	al	PROPN
eltej-4974	127	9	.	.	PROPN
eltej-4974	127	10	's	's	PART
eltej-4974	127	11	(	(	PUNCT
eltej-4974	127	12	2019	2019	NUM
eltej-4974	127	13	)	)	PUNCT
eltej-4974	127	14	study	study	NOUN
eltej-4974	127	15	because	because	SCONJ
eltej-4974	127	16	it	it	PRON
eltej-4974	127	17	explored	explore	VERB
eltej-4974	127	18	the	the	DET
eltej-4974	127	19	english	english	PROPN
eltej-4974	127	20	needs	need	NOUN
eltej-4974	127	21	for	for	ADP
eltej-4974	127	22	thai	thai	ADJ
eltej-4974	127	23	engineering	engineering	NOUN
eltej-4974	127	24	workers	worker	NOUN
eltej-4974	127	25	which	which	PRON
eltej-4974	127	26	is	be	AUX
eltej-4974	127	27	similar	similar	ADJ
eltej-4974	127	28	to	to	ADP
eltej-4974	127	29	the	the	DET
eltej-4974	127	30	objectives	objective	NOUN
eltej-4974	127	31	of	of	ADP
eltej-4974	127	32	this	this	DET
eltej-4974	127	33	current	current	ADJ
eltej-4974	127	34	study	study	NOUN
eltej-4974	127	35	.	.	PUNCT
eltej-4974	128	1	the	the	DET
eltej-4974	128	2	questionnaires	questionnaire	NOUN
eltej-4974	128	3	used	use	VERB
eltej-4974	128	4	in	in	ADP
eltej-4974	128	5	the	the	DET
eltej-4974	128	6	current	current	ADJ
eltej-4974	128	7	study	study	NOUN
eltej-4974	128	8	consist	consist	NOUN
eltej-4974	128	9	of	of	ADP
eltej-4974	128	10	12	12	NUM
eltej-4974	128	11	items	item	NOUN
eltej-4974	128	12	(	(	PUNCT
eltej-4974	128	13	which	which	PRON
eltej-4974	128	14	are	be	AUX
eltej-4974	128	15	relevant	relevant	ADJ
eltej-4974	128	16	to	to	ADP
eltej-4974	128	17	the	the	DET
eltej-4974	128	18	aim	aim	NOUN
eltej-4974	128	19	of	of	ADP
eltej-4974	128	20	the	the	DET
eltej-4974	128	21	study	study	NOUN
eltej-4974	128	22	)	)	PUNCT
eltej-4974	128	23	out	out	ADP
eltej-4974	128	24	of	of	ADP
eltej-4974	128	25	38	38	NUM
eltej-4974	128	26	items	item	NOUN
eltej-4974	128	27	from	from	ADP
eltej-4974	128	28	the	the	DET
eltej-4974	128	29	questionnaires	questionnaire	NOUN
eltej-4974	128	30	used	use	VERB
eltej-4974	128	31	in	in	ADP
eltej-4974	128	32	kluensuwan	kluensuwan	PROPN
eltej-4974	128	33	et	et	PROPN
eltej-4974	128	34	al	al	PROPN
eltej-4974	128	35	.	.	PROPN
eltej-4974	128	36	’s	’s	PART
eltej-4974	128	37	(	(	PUNCT
eltej-4974	128	38	2019	2019	NUM
eltej-4974	128	39	)	)	PUNCT
eltej-4974	128	40	study	study	NOUN
eltej-4974	128	41	.	.	PUNCT
eltej-4974	129	1	in	in	ADP
eltej-4974	129	2	addition	addition	NOUN
eltej-4974	129	3	,	,	PUNCT
eltej-4974	129	4	the	the	DET
eltej-4974	129	5	words	word	NOUN
eltej-4974	129	6	in	in	ADP
eltej-4974	129	7	the	the	DET
eltej-4974	129	8	items	item	NOUN
eltej-4974	129	9	used	use	VERB
eltej-4974	129	10	in	in	ADP
eltej-4974	129	11	the	the	DET
eltej-4974	129	12	questionnaires	questionnaire	NOUN
eltej-4974	129	13	were	be	AUX
eltej-4974	129	14	also	also	ADV
eltej-4974	129	15	replaced	replace	VERB
eltej-4974	129	16	from	from	ADP
eltej-4974	129	17	engineering	engineering	NOUN
eltej-4974	129	18	discourse	discourse	NOUN
eltej-4974	129	19	to	to	ADP
eltej-4974	129	20	human	human	ADJ
eltej-4974	129	21	resource	resource	NOUN
eltej-4974	129	22	discourse	discourse	NOUN
eltej-4974	129	23	to	to	PART
eltej-4974	129	24	fit	fit	VERB
eltej-4974	129	25	the	the	DET
eltej-4974	129	26	context	context	NOUN
eltej-4974	129	27	of	of	ADP
eltej-4974	129	28	this	this	DET
eltej-4974	129	29	study	study	NOUN
eltej-4974	129	30	.	.	PUNCT
eltej-4974	130	1	examples	example	NOUN
eltej-4974	130	2	of	of	ADP
eltej-4974	130	3	the	the	DET
eltej-4974	130	4	replacement	replacement	NOUN
eltej-4974	130	5	items	item	NOUN
eltej-4974	130	6	were	be	AUX
eltej-4974	130	7	“	"	PUNCT
eltej-4974	130	8	explain	explain	VERB
eltej-4974	130	9	problems(faults	problems(fault	NOUN
eltej-4974	130	10	)	)	PUNCT
eltej-4974	130	11	of	of	ADP
eltej-4974	130	12	machines	machine	NOUN
eltej-4974	130	13	/	/	SYM
eltej-4974	130	14	equipment	equipment	NOUN
eltej-4974	130	15	”	"	PUNCT
eltej-4974	130	16	changed	change	VERB
eltej-4974	130	17	to	to	ADP
eltej-4974	130	18	“	"	PUNCT
eltej-4974	130	19	assisting	assist	VERB
eltej-4974	130	20	in	in	ADP
eltej-4974	130	21	interview	interview	NOUN
eltej-4974	130	22	sessions	session	NOUN
eltej-4974	130	23	”	"	PUNCT
eltej-4974	130	24	,	,	PUNCT
eltej-4974	130	25	“	"	PUNCT
eltej-4974	130	26	customers	customer	NOUN
eltej-4974	130	27	/	/	SYM
eltej-4974	130	28	professionals	professional	NOUN
eltej-4974	130	29	”	"	PUNCT
eltej-4974	130	30	changed	change	VERB
eltej-4974	130	31	to	to	ADP
eltej-4974	130	32	“	"	PUNCT
eltej-4974	130	33	foreign	foreign	ADJ
eltej-4974	130	34	staff	staff	NOUN
eltej-4974	130	35	and	and	CCONJ
eltej-4974	130	36	students	student	NOUN
eltej-4974	130	37	”	"	PUNCT
eltej-4974	130	38	and	and	CCONJ
eltej-4974	130	39	“	"	PUNCT
eltej-4974	130	40	work	work	VERB
eltej-4974	130	41	in	in	ADP
eltej-4974	130	42	overseas	overseas	ADJ
eltej-4974	130	43	plants	plant	NOUN
eltej-4974	130	44	”	"	PUNCT
eltej-4974	130	45	changed	change	VERB
eltej-4974	130	46	to	to	AUX
eltej-4974	130	47	“	"	PUNCT
eltej-4974	130	48	work	work	VERB
eltej-4974	130	49	at	at	ADP
eltej-4974	130	50	another	another	DET
eltej-4974	130	51	place	place	NOUN
eltej-4974	130	52	/	/	SYM
eltej-4974	130	53	university	university	NOUN
eltej-4974	130	54	”	"	PUNCT
eltej-4974	130	55	.	.	PUNCT
eltej-4974	131	1	the	the	DET
eltej-4974	131	2	questionnaires	questionnaire	NOUN
eltej-4974	131	3	were	be	AUX
eltej-4974	131	4	divided	divide	VERB
eltej-4974	131	5	into	into	ADP
eltej-4974	131	6	3	3	NUM
eltej-4974	131	7	parts	part	NOUN
eltej-4974	131	8	:	:	PUNCT
eltej-4974	131	9	part	part	NOUN
eltej-4974	131	10	a	a	PRON
eltej-4974	131	11	on	on	ADP
eltej-4974	131	12	demographic	demographic	ADJ
eltej-4974	131	13	information	information	NOUN
eltej-4974	131	14	,	,	PUNCT
eltej-4974	131	15	part	part	NOUN
eltej-4974	131	16	b	b	NOUN
eltej-4974	131	17	on	on	ADP
eltej-4974	131	18	perception	perception	NOUN
eltej-4974	131	19	towards	towards	ADP
eltej-4974	131	20	english	english	ADJ
eltej-4974	131	21	use	use	NOUN
eltej-4974	131	22	at	at	ADP
eltej-4974	131	23	the	the	DET
eltej-4974	131	24	workplace	workplace	NOUN
eltej-4974	131	25	and	and	CCONJ
eltej-4974	131	26	part	part	NOUN
eltej-4974	131	27	c	c	NOUN
eltej-4974	131	28	on	on	ADP
eltej-4974	131	29	english	english	ADJ
eltej-4974	131	30	proficiency	proficiency	NOUN
eltej-4974	131	31	,	,	PUNCT
eltej-4974	131	32	self	self	NOUN
eltej-4974	131	33	-	-	PUNCT
eltej-4974	131	34	rating	rating	NOUN
eltej-4974	131	35	and	and	CCONJ
eltej-4974	131	36	suggestion	suggestion	NOUN
eltej-4974	131	37	toward	toward	ADP
eltej-4974	131	38	areas	area	NOUN
eltej-4974	131	39	of	of	ADP
eltej-4974	131	40	improvement	improvement	NOUN
eltej-4974	131	41	.	.	PUNCT
eltej-4974	132	1	the	the	DET
eltej-4974	132	2	questionnaires	questionnaire	NOUN
eltej-4974	132	3	were	be	AUX
eltej-4974	132	4	distributed	distribute	VERB
eltej-4974	132	5	via	via	ADP
eltej-4974	132	6	email	email	NOUN
eltej-4974	132	7	to	to	ADP
eltej-4974	132	8	40	40	NUM
eltej-4974	132	9	respondents	respondent	NOUN
eltej-4974	132	10	through	through	ADP
eltej-4974	132	11	google	google	PROPN
eltej-4974	132	12	form	form	NOUN
eltej-4974	132	13	.	.	PUNCT
eltej-4974	133	1	however	however	ADV
eltej-4974	133	2	,	,	PUNCT
eltej-4974	133	3	only	only	ADV
eltej-4974	133	4	34	34	NUM
eltej-4974	133	5	respondents	respondent	NOUN
eltej-4974	133	6	answered	answer	VERB
eltej-4974	133	7	and	and	CCONJ
eltej-4974	133	8	returned	return	VERB
eltej-4974	133	9	the	the	DET
eltej-4974	133	10	questionnaire	questionnaire	NOUN
eltej-4974	133	11	.	.	PUNCT
eltej-4974	134	1	the	the	DET
eltej-4974	134	2	data	datum	NOUN
eltej-4974	134	3	were	be	AUX
eltej-4974	134	4	analyzed	analyze	VERB
eltej-4974	134	5	and	and	CCONJ
eltej-4974	134	6	presented	present	VERB
eltej-4974	134	7	in	in	ADP
eltej-4974	134	8	the	the	DET
eltej-4974	134	9	forms	form	NOUN
eltej-4974	134	10	of	of	ADP
eltej-4974	134	11	frequency	frequency	NOUN
eltej-4974	134	12	and	and	CCONJ
eltej-4974	134	13	percentage	percentage	NOUN
eltej-4974	134	14	.	.	PUNCT
eltej-4974	135	1	table	table	NOUN
eltej-4974	135	2	3	3	NUM
eltej-4974	135	3	illustrates	illustrate	VERB
eltej-4974	135	4	the	the	DET
eltej-4974	135	5	respondent	respondent	NOUN
eltej-4974	135	6	's	's	PART
eltej-4974	135	7	demographic	demographic	ADJ
eltej-4974	135	8	background	background	NOUN
eltej-4974	135	9	.	.	PUNCT
eltej-4974	136	1	majority	majority	NOUN
eltej-4974	136	2	of	of	ADP
eltej-4974	136	3	the	the	DET
eltej-4974	136	4	respondents	respondent	NOUN
eltej-4974	136	5	were	be	AUX
eltej-4974	136	6	female	female	ADJ
eltej-4974	136	7	(	(	PUNCT
eltej-4974	136	8	76	76	NUM
eltej-4974	136	9	%	%	NOUN
eltej-4974	136	10	)	)	PUNCT
eltej-4974	136	11	and	and	CCONJ
eltej-4974	136	12	most	most	ADJ
eltej-4974	136	13	of	of	ADP
eltej-4974	136	14	the	the	DET
eltej-4974	136	15	respondents	respondent	NOUN
eltej-4974	136	16	aged	age	VERB
eltej-4974	136	17	between	between	ADP
eltej-4974	136	18	30	30	NUM
eltej-4974	136	19	to	to	PART
eltej-4974	136	20	39	39	NUM
eltej-4974	136	21	years	year	NOUN
eltej-4974	136	22	old	old	ADJ
eltej-4974	136	23	(	(	PUNCT
eltej-4974	136	24	68	68	NUM
eltej-4974	136	25	%	%	NOUN
eltej-4974	136	26	)	)	PUNCT
eltej-4974	136	27	.	.	PUNCT
eltej-4974	137	1	respondents	respondent	NOUN
eltej-4974	137	2	for	for	ADP
eltej-4974	137	3	the	the	DET
eltej-4974	137	4	current	current	ADJ
eltej-4974	137	5	study	study	NOUN
eltej-4974	137	6	mostly	mostly	ADV
eltej-4974	137	7	are	be	AUX
eltej-4974	137	8	from	from	ADP
eltej-4974	137	9	n19	n19	NOUN
eltej-4974	137	10	(	(	PUNCT
eltej-4974	137	11	41	41	NUM
eltej-4974	137	12	%	%	NOUN
eltej-4974	137	13	)	)	PUNCT
eltej-4974	137	14	and	and	CCONJ
eltej-4974	137	15	204	204	NUM
eltej-4974	137	16	english	english	ADJ
eltej-4974	137	17	language	language	NOUN
eltej-4974	137	18	teaching	teach	VERB
eltej-4974	137	19	educational	educational	ADJ
eltej-4974	137	20	journal	journal	NOUN
eltej-4974	137	21	issn	issn	PROPN
eltej-4974	137	22	2621	2621	NUM
eltej-4974	137	23	-	-	SYM
eltej-4974	137	24	6485	6485	NUM
eltej-4974	137	25	vol	vol	NOUN
eltej-4974	137	26	.	.	PROPN
eltej-4974	138	1	4	4	NUM
eltej-4974	138	2	,	,	PUNCT
eltej-4974	138	3	no	no	INTJ
eltej-4974	138	4	.	.	NOUN
eltej-4974	138	5	3	3	NUM
eltej-4974	138	6	,	,	PUNCT
eltej-4974	138	7	2021	2021	NUM
eltej-4974	138	8	,	,	PUNCT
eltej-4974	138	9	pp	pp	ADP
eltej-4974	138	10	.	.	PUNCT
eltej-4974	139	1	199	199	NUM
eltej-4974	139	2	-	-	SYM
eltej-4974	139	3	212	212	NUM
eltej-4974	139	4	mat	mat	NOUN
eltej-4974	139	5	husin	husin	NOUN
eltej-4974	139	6	,	,	PUNCT
eltej-4974	139	7	n.z	n.z	PROPN
eltej-4974	139	8	.	.	PROPN
eltej-4974	139	9	&	&	CCONJ
eltej-4974	139	10	radzuan	radzuan	PROPN
eltej-4974	139	11	,	,	PUNCT
eltej-4974	139	12	n.r.m	n.r.m	PROPN
eltej-4974	139	13	.	.	PUNCT
eltej-4974	140	1	(	(	PUNCT
eltej-4974	140	2	identifying	identify	VERB
eltej-4974	140	3	english	english	ADJ
eltej-4974	140	4	language	language	NOUN
eltej-4974	140	5	needs	need	NOUN
eltej-4974	140	6	)	)	PUNCT
eltej-4974	140	7	n29	n29	NOUN
eltej-4974	140	8	until	until	ADP
eltej-4974	140	9	n36	n36	NOUN
eltej-4974	140	10	(	(	PUNCT
eltej-4974	140	11	50	50	NUM
eltej-4974	140	12	%	%	NOUN
eltej-4974	140	13	)	)	PUNCT
eltej-4974	140	14	.	.	PUNCT
eltej-4974	141	1	surprisingly	surprisingly	ADV
eltej-4974	141	2	,	,	PUNCT
eltej-4974	141	3	most	most	ADJ
eltej-4974	141	4	of	of	ADP
eltej-4974	141	5	the	the	DET
eltej-4974	141	6	respondents	respondent	NOUN
eltej-4974	141	7	in	in	ADP
eltej-4974	141	8	the	the	DET
eltej-4974	141	9	current	current	ADJ
eltej-4974	141	10	study	study	NOUN
eltej-4974	141	11	hold	hold	VERB
eltej-4974	141	12	bachelor	bachelor	NOUN
eltej-4974	141	13	degrees	degree	NOUN
eltej-4974	141	14	(	(	PUNCT
eltej-4974	141	15	56	56	NUM
eltej-4974	141	16	%	%	NOUN
eltej-4974	141	17	)	)	PUNCT
eltej-4974	141	18	even	even	ADV
eltej-4974	141	19	though	though	SCONJ
eltej-4974	141	20	the	the	DET
eltej-4974	141	21	academic	academic	ADJ
eltej-4974	141	22	requirements	requirement	NOUN
eltej-4974	141	23	for	for	ADP
eltej-4974	141	24	the	the	DET
eltej-4974	141	25	support	support	NOUN
eltej-4974	141	26	staff	staff	NOUN
eltej-4974	141	27	job	job	NOUN
eltej-4974	141	28	entry	entry	NOUN
eltej-4974	141	29	are	be	AUX
eltej-4974	141	30	spm	spm	PROPN
eltej-4974	141	31	and	and	CCONJ
eltej-4974	141	32	stpm	stpm	X
eltej-4974	141	33	/	/	SYM
eltej-4974	141	34	matriculation	matriculation	NOUN
eltej-4974	141	35	or	or	CCONJ
eltej-4974	141	36	diploma	diploma	NOUN
eltej-4974	141	37	certificates	certificate	NOUN
eltej-4974	141	38	.	.	PUNCT
eltej-4974	142	1	it	it	PRON
eltej-4974	142	2	is	be	AUX
eltej-4974	142	3	also	also	ADV
eltej-4974	142	4	worth	worth	ADJ
eltej-4974	142	5	noting	note	VERB
eltej-4974	142	6	that	that	SCONJ
eltej-4974	142	7	the	the	DET
eltej-4974	142	8	majority	majority	NOUN
eltej-4974	142	9	of	of	ADP
eltej-4974	142	10	the	the	DET
eltej-4974	142	11	respondents	respondent	NOUN
eltej-4974	142	12	scored	score	VERB
eltej-4974	142	13	muet	muet	NOUN
eltej-4974	142	14	within	within	ADP
eltej-4974	142	15	the	the	DET
eltej-4974	142	16	range	range	NOUN
eltej-4974	142	17	of	of	ADP
eltej-4974	142	18	band	band	NOUN
eltej-4974	142	19	3	3	NUM
eltej-4974	142	20	and	and	CCONJ
eltej-4974	142	21	below	below	ADV
eltej-4974	142	22	,	,	PUNCT
eltej-4974	142	23	with	with	ADP
eltej-4974	142	24	band	band	NOUN
eltej-4974	142	25	1	1	NUM
eltej-4974	142	26	(	(	PUNCT
eltej-4974	142	27	6	6	NUM
eltej-4974	142	28	%	%	NOUN
eltej-4974	142	29	)	)	PUNCT
eltej-4974	142	30	,	,	PUNCT
eltej-4974	142	31	band	band	NOUN
eltej-4974	142	32	2	2	NUM
eltej-4974	142	33	(	(	PUNCT
eltej-4974	142	34	35	35	NUM
eltej-4974	142	35	%	%	NOUN
eltej-4974	142	36	)	)	PUNCT
eltej-4974	142	37	and	and	CCONJ
eltej-4974	142	38	band	band	NOUN
eltej-4974	142	39	3	3	NUM
eltej-4974	142	40	(	(	PUNCT
eltej-4974	142	41	23	23	NUM
eltej-4974	142	42	%	%	NOUN
eltej-4974	142	43	)	)	PUNCT
eltej-4974	142	44	.	.	PUNCT
eltej-4974	143	1	only	only	ADV
eltej-4974	143	2	15	15	NUM
eltej-4974	143	3	%	%	NOUN
eltej-4974	143	4	of	of	ADP
eltej-4974	143	5	the	the	DET
eltej-4974	143	6	respondents	respondent	NOUN
eltej-4974	143	7	scored	score	VERB
eltej-4974	143	8	band	band	NOUN
eltej-4974	143	9	4	4	NUM
eltej-4974	143	10	and	and	CCONJ
eltej-4974	143	11	3	3	NUM
eltej-4974	143	12	%	%	NOUN
eltej-4974	143	13	achieved	achieve	VERB
eltej-4974	143	14	band	band	NOUN
eltej-4974	143	15	5	5	NUM
eltej-4974	143	16	in	in	ADP
eltej-4974	143	17	the	the	DET
eltej-4974	143	18	muet	muet	NOUN
eltej-4974	143	19	test	test	NOUN
eltej-4974	143	20	.	.	PUNCT
eltej-4974	144	1	table	table	NOUN
eltej-4974	145	1	3	3	NUM
eltej-4974	145	2	.	.	X
eltej-4974	145	3	demographic	demographic	ADJ
eltej-4974	145	4	information	information	NOUN
eltej-4974	145	5	profile	profile	NOUN
eltej-4974	145	6	categories	category	NOUN
eltej-4974	145	7	frequency	frequency	VERB
eltej-4974	145	8	percentage	percentage	NOUN
eltej-4974	145	9	(	(	PUNCT
eltej-4974	145	10	%	%	NOUN
eltej-4974	145	11	)	)	PUNCT
eltej-4974	145	12	gender	gender	NOUN
eltej-4974	145	13	female	female	NOUN
eltej-4974	145	14	26	26	NUM
eltej-4974	145	15	76	76	NUM
eltej-4974	145	16	male	male	NOUN
eltej-4974	145	17	8	8	NUM
eltej-4974	145	18	24	24	NUM
eltej-4974	145	19	total	total	NOUN
eltej-4974	145	20	34	34	NUM
eltej-4974	145	21	100	100	NUM
eltej-4974	145	22	age	age	NOUN
eltej-4974	145	23	20	20	NUM
eltej-4974	145	24	and	and	CCONJ
eltej-4974	145	25	below	below	ADP
eltej-4974	145	26	0	0	NUM
eltej-4974	145	27	0	0	NUM
eltej-4974	145	28	21	21	NUM
eltej-4974	145	29	–	–	PUNCT
eltej-4974	145	30	29	29	NUM
eltej-4974	145	31	6	6	NUM
eltej-4974	145	32	18	18	NUM
eltej-4974	145	33	30	30	NUM
eltej-4974	145	34	–	–	PUNCT
eltej-4974	145	35	39	39	NUM
eltej-4974	145	36	23	23	NUM
eltej-4974	145	37	68	68	NUM
eltej-4974	145	38	40	40	NUM
eltej-4974	145	39	–	–	PUNCT
eltej-4974	145	40	49	49	NUM
eltej-4974	145	41	4	4	NUM
eltej-4974	145	42	12	12	NUM
eltej-4974	145	43	50	50	NUM
eltej-4974	145	44	and	and	CCONJ
eltej-4974	145	45	above	above	ADP
eltej-4974	145	46	1	1	NUM
eltej-4974	145	47	2	2	NUM
eltej-4974	145	48	total	total	NOUN
eltej-4974	145	49	34	34	NUM
eltej-4974	145	50	100	100	NUM
eltej-4974	145	51	jobs	job	NOUN
eltej-4974	145	52	grade	grade	NOUN
eltej-4974	145	53	n19	n19	NUM
eltej-4974	145	54	14	14	NUM
eltej-4974	145	55	41	41	NUM
eltej-4974	145	56	n22	n22	NOUN
eltej-4974	145	57	–	–	PUNCT
eltej-4974	145	58	26	26	NUM
eltej-4974	145	59	3	3	NUM
eltej-4974	145	60	9	9	NUM
eltej-4974	145	61	n29	n29	NOUN
eltej-4974	145	62	–	–	PUNCT
eltej-4974	145	63	36	36	NUM
eltej-4974	145	64	17	17	NUM
eltej-4974	145	65	50	50	NUM
eltej-4974	145	66	total	total	NOUN
eltej-4974	145	67	34	34	NUM
eltej-4974	145	68	100	100	NUM
eltej-4974	145	69	education	education	NOUN
eltej-4974	145	70	background	background	NOUN
eltej-4974	145	71	spm	spm	PROPN
eltej-4974	145	72	2	2	NUM
eltej-4974	145	73	6	6	NUM
eltej-4974	145	74	stpm	stpm	VERB
eltej-4974	145	75	/	/	SYM
eltej-4974	145	76	matriculation	matriculation	NOUN
eltej-4974	145	77	/	/	SYM
eltej-4974	145	78	diploma	diploma	NOUN
eltej-4974	145	79	12	12	NUM
eltej-4974	145	80	35	35	NUM
eltej-4974	145	81	bachelor	bachelor	NOUN
eltej-4974	145	82	degree	degree	NOUN
eltej-4974	145	83	19	19	NUM
eltej-4974	145	84	56	56	NUM
eltej-4974	145	85	master	master	NOUN
eltej-4974	145	86	degree	degree	NOUN
eltej-4974	145	87	1	1	NUM
eltej-4974	145	88	3	3	NUM
eltej-4974	145	89	phd	phd	NOUN
eltej-4974	145	90	0	0	NUM
eltej-4974	145	91	0	0	NUM
eltej-4974	145	92	total	total	NOUN
eltej-4974	145	93	34	34	NUM
eltej-4974	145	94	100	100	NUM
eltej-4974	145	95	muet	muet	NOUN
eltej-4974	145	96	results	result	NOUN
eltej-4974	145	97	band	band	NOUN
eltej-4974	145	98	1	1	NUM
eltej-4974	145	99	2	2	NUM
eltej-4974	145	100	6	6	NUM
eltej-4974	145	101	band	band	NOUN
eltej-4974	145	102	2	2	NUM
eltej-4974	145	103	12	12	NUM
eltej-4974	145	104	35	35	NUM
eltej-4974	145	105	band	band	NOUN
eltej-4974	145	106	3	3	NUM
eltej-4974	145	107	8	8	NUM
eltej-4974	145	108	23	23	NUM
eltej-4974	145	109	band	band	NOUN
eltej-4974	145	110	4	4	NUM
eltej-4974	145	111	5	5	NUM
eltej-4974	145	112	15	15	NUM
eltej-4974	145	113	band	band	NOUN
eltej-4974	145	114	5	5	NUM
eltej-4974	145	115	1	1	NUM
eltej-4974	145	116	3	3	NUM
eltej-4974	145	117	band	band	NOUN
eltej-4974	145	118	6	6	NUM
eltej-4974	145	119	0	0	NUM
eltej-4974	145	120	0	0	NUM
eltej-4974	145	121	never	never	ADV
eltej-4974	145	122	took	take	VERB
eltej-4974	145	123	6	6	NUM
eltej-4974	145	124	18	18	NUM
eltej-4974	145	125	total	total	NOUN
eltej-4974	145	126	34	34	NUM
eltej-4974	145	127	100	100	NUM
eltej-4974	145	128	3	3	NUM
eltej-4974	145	129	.	.	PUNCT
eltej-4974	146	1	findings	finding	NOUN
eltej-4974	146	2	and	and	CCONJ
eltej-4974	146	3	discussion	discussion	NOUN
eltej-4974	146	4	descriptive	descriptive	ADJ
eltej-4974	146	5	analysis	analysis	NOUN
eltej-4974	146	6	was	be	AUX
eltej-4974	146	7	carried	carry	VERB
eltej-4974	146	8	out	out	ADP
eltej-4974	146	9	with	with	ADP
eltej-4974	146	10	the	the	DET
eltej-4974	146	11	purpose	purpose	NOUN
eltej-4974	146	12	of	of	ADP
eltej-4974	146	13	answering	answer	VERB
eltej-4974	146	14	research	research	NOUN
eltej-4974	146	15	questions	question	NOUN
eltej-4974	146	16	in	in	ADP
eltej-4974	146	17	this	this	DET
eltej-4974	146	18	current	current	ADJ
eltej-4974	146	19	study	study	NOUN
eltej-4974	146	20	.	.	PUNCT
eltej-4974	147	1	the	the	DET
eltej-4974	147	2	data	datum	NOUN
eltej-4974	147	3	of	of	ADP
eltej-4974	147	4	administrative	administrative	ADJ
eltej-4974	147	5	support	support	NOUN
eltej-4974	147	6	staff	staff	NOUN
eltej-4974	147	7	’s	’s	PART
eltej-4974	147	8	english	english	ADJ
eltej-4974	147	9	language	language	NOUN
eltej-4974	147	10	usage	usage	NOUN
eltej-4974	147	11	at	at	ADP
eltej-4974	147	12	the	the	DET
eltej-4974	147	13	workplace	workplace	NOUN
eltej-4974	147	14	was	be	AUX
eltej-4974	147	15	analyzed	analyze	VERB
eltej-4974	147	16	using	use	VERB
eltej-4974	147	17	minitab	minitab	PROPN
eltej-4974	147	18	software	software	PROPN
eltej-4974	147	19	version	version	PROPN
eltej-4974	147	20	19	19	NUM
eltej-4974	147	21	.	.	PUNCT
eltej-4974	148	1	the	the	DET
eltej-4974	148	2	data	data	NOUN
eltej-4974	148	3	is	be	AUX
eltej-4974	148	4	then	then	ADV
eltej-4974	148	5	being	be	AUX
eltej-4974	148	6	presented	present	VERB
eltej-4974	148	7	in	in	ADP
eltej-4974	148	8	table	table	NOUN
eltej-4974	148	9	form	form	NOUN
eltej-4974	148	10	and	and	CCONJ
eltej-4974	148	11	arranged	arrange	VERB
eltej-4974	148	12	accordingly	accordingly	ADV
eltej-4974	148	13	to	to	PART
eltej-4974	148	14	answer	answer	VERB
eltej-4974	148	15	the	the	DET
eltej-4974	148	16	research	research	NOUN
eltej-4974	148	17	questions	question	NOUN
eltej-4974	148	18	of	of	ADP
eltej-4974	148	19	this	this	DET
eltej-4974	148	20	study	study	NOUN
eltej-4974	148	21	.	.	PUNCT
eltej-4974	149	1	issn	issn	PROPN
eltej-4974	149	2	2621	2621	NUM
eltej-4974	149	3	-	-	SYM
eltej-4974	149	4	6485	6485	NUM
eltej-4974	149	5	english	english	ADJ
eltej-4974	149	6	language	language	NOUN
eltej-4974	149	7	teaching	teach	VERB
eltej-4974	149	8	educational	educational	ADJ
eltej-4974	149	9	journal	journal	NOUN
eltej-4974	149	10	205	205	NUM
eltej-4974	149	11	vol	vol	NOUN
eltej-4974	149	12	.	.	PROPN
eltej-4974	150	1	4	4	NUM
eltej-4974	150	2	,	,	PUNCT
eltej-4974	150	3	no	no	INTJ
eltej-4974	150	4	.	.	NOUN
eltej-4974	150	5	3	3	NUM
eltej-4974	150	6	,	,	PUNCT
eltej-4974	150	7	2021	2021	NUM
eltej-4974	150	8	,	,	PUNCT
eltej-4974	150	9	pp	pp	ADP
eltej-4974	150	10	.	.	PUNCT
eltej-4974	151	1	199	199	NUM
eltej-4974	151	2	-	-	SYM
eltej-4974	151	3	212	212	NUM
eltej-4974	151	4	mat	mat	NOUN
eltej-4974	151	5	husin	husin	NOUN
eltej-4974	151	6	,	,	PUNCT
eltej-4974	151	7	n.z	n.z	PROPN
eltej-4974	151	8	.	.	PROPN
eltej-4974	151	9	&	&	CCONJ
eltej-4974	151	10	radzuan	radzuan	PROPN
eltej-4974	151	11	,	,	PUNCT
eltej-4974	151	12	n.r.m	n.r.m	PROPN
eltej-4974	151	13	.	.	PUNCT
eltej-4974	152	1	(	(	PUNCT
eltej-4974	152	2	identifying	identify	VERB
eltej-4974	152	3	english	english	ADJ
eltej-4974	152	4	language	language	NOUN
eltej-4974	152	5	needs	need	NOUN
eltej-4974	152	6	)	)	PUNCT
eltej-4974	152	7	3.1	3.1	NUM
eltej-4974	152	8	.	.	PUNCT
eltej-4974	153	1	research	research	NOUN
eltej-4974	153	2	question	question	NOUN
eltej-4974	153	3	1	1	NUM
eltej-4974	153	4	:	:	PUNCT
eltej-4974	153	5	what	what	PRON
eltej-4974	153	6	are	be	AUX
eltej-4974	153	7	the	the	DET
eltej-4974	153	8	perceptions	perception	NOUN
eltej-4974	153	9	of	of	ADP
eltej-4974	153	10	the	the	DET
eltej-4974	153	11	administrative	administrative	ADJ
eltej-4974	153	12	support	support	NOUN
eltej-4974	153	13	staff	staff	NOUN
eltej-4974	153	14	towards	towards	ADP
eltej-4974	153	15	the	the	DET
eltej-4974	153	16	use	use	NOUN
eltej-4974	153	17	of	of	ADP
eltej-4974	153	18	english	english	PROPN
eltej-4974	153	19	at	at	ADP
eltej-4974	153	20	their	their	PRON
eltej-4974	153	21	workplace	workplace	NOUN
eltej-4974	153	22	?	?	PUNCT
eltej-4974	154	1	table	table	NOUN
eltej-4974	154	2	4	4	NUM
eltej-4974	154	3	shows	show	VERB
eltej-4974	154	4	the	the	DET
eltej-4974	154	5	mean	mean	NOUN
eltej-4974	154	6	and	and	CCONJ
eltej-4974	154	7	sd	sd	NOUN
eltej-4974	154	8	on	on	ADP
eltej-4974	154	9	respondents	respondent	NOUN
eltej-4974	154	10	’	’	PART
eltej-4974	154	11	perceptions	perception	NOUN
eltej-4974	154	12	towards	towards	ADP
eltej-4974	154	13	their	their	PRON
eltej-4974	154	14	estimated	estimate	VERB
eltej-4974	154	15	english	english	ADJ
eltej-4974	154	16	usage	usage	NOUN
eltej-4974	154	17	in	in	ADP
eltej-4974	154	18	daily	daily	ADJ
eltej-4974	154	19	life	life	NOUN
eltej-4974	154	20	.	.	PUNCT
eltej-4974	155	1	the	the	DET
eltej-4974	155	2	mean	mean	ADJ
eltej-4974	155	3	score	score	NOUN
eltej-4974	155	4	which	which	PRON
eltej-4974	155	5	is	be	AUX
eltej-4974	155	6	2.38	2.38	NUM
eltej-4974	155	7	indicates	indicate	VERB
eltej-4974	155	8	that	that	SCONJ
eltej-4974	155	9	most	most	ADJ
eltej-4974	155	10	respondents	respondent	NOUN
eltej-4974	155	11	seldom	seldom	ADV
eltej-4974	155	12	use	use	VERB
eltej-4974	155	13	english	english	PROPN
eltej-4974	155	14	in	in	ADP
eltej-4974	155	15	their	their	PRON
eltej-4974	155	16	daily	daily	ADJ
eltej-4974	155	17	life	life	NOUN
eltej-4974	155	18	.	.	PUNCT
eltej-4974	156	1	this	this	PRON
eltej-4974	156	2	illustrates	illustrate	VERB
eltej-4974	156	3	that	that	SCONJ
eltej-4974	156	4	respondents	respondent	NOUN
eltej-4974	156	5	are	be	AUX
eltej-4974	156	6	reluctant	reluctant	ADJ
eltej-4974	156	7	to	to	PART
eltej-4974	156	8	use	use	VERB
eltej-4974	156	9	english	english	PROPN
eltej-4974	156	10	in	in	ADP
eltej-4974	156	11	their	their	PRON
eltej-4974	156	12	daily	daily	ADJ
eltej-4974	156	13	conversation	conversation	NOUN
eltej-4974	156	14	either	either	CCONJ
eltej-4974	156	15	at	at	ADP
eltej-4974	156	16	the	the	DET
eltej-4974	156	17	workplace	workplace	NOUN
eltej-4974	156	18	or	or	CCONJ
eltej-4974	156	19	at	at	ADP
eltej-4974	156	20	home	home	NOUN
eltej-4974	156	21	.	.	PUNCT
eltej-4974	157	1	one	one	NUM
eltej-4974	157	2	possible	possible	ADJ
eltej-4974	157	3	reason	reason	NOUN
eltej-4974	157	4	behind	behind	ADP
eltej-4974	157	5	the	the	DET
eltej-4974	157	6	low	low	ADJ
eltej-4974	157	7	usage	usage	NOUN
eltej-4974	157	8	of	of	ADP
eltej-4974	157	9	english	english	PROPN
eltej-4974	157	10	in	in	ADP
eltej-4974	157	11	administrative	administrative	ADJ
eltej-4974	157	12	support	support	NOUN
eltej-4974	157	13	staff	staff	NOUN
eltej-4974	157	14	was	be	AUX
eltej-4974	157	15	the	the	DET
eltej-4974	157	16	dominance	dominance	NOUN
eltej-4974	157	17	of	of	ADP
eltej-4974	157	18	malay	malay	NOUN
eltej-4974	157	19	which	which	PRON
eltej-4974	157	20	is	be	AUX
eltej-4974	157	21	the	the	DET
eltej-4974	157	22	official	official	ADJ
eltej-4974	157	23	language	language	NOUN
eltej-4974	157	24	of	of	ADP
eltej-4974	157	25	the	the	DET
eltej-4974	157	26	university	university	NOUN
eltej-4974	157	27	administration	administration	NOUN
eltej-4974	157	28	.	.	PUNCT
eltej-4974	158	1	support	support	NOUN
eltej-4974	158	2	staff	staff	NOUN
eltej-4974	158	3	mostly	mostly	ADV
eltej-4974	158	4	speak	speak	VERB
eltej-4974	158	5	and	and	CCONJ
eltej-4974	158	6	write	write	VERB
eltej-4974	158	7	in	in	ADP
eltej-4974	158	8	malay	malay	NOUN
eltej-4974	158	9	which	which	PRON
eltej-4974	158	10	is	be	AUX
eltej-4974	158	11	also	also	ADV
eltej-4974	158	12	the	the	DET
eltej-4974	158	13	national	national	ADJ
eltej-4974	158	14	language	language	NOUN
eltej-4974	158	15	of	of	ADP
eltej-4974	158	16	malaysia	malaysia	PROPN
eltej-4974	158	17	.	.	PUNCT
eltej-4974	159	1	table	table	PROPN
eltej-4974	159	2	4	4	NUM
eltej-4974	159	3	.	.	PUNCT
eltej-4974	160	1	perception	perception	NOUN
eltej-4974	160	2	on	on	ADP
eltej-4974	160	3	estimated	estimate	VERB
eltej-4974	160	4	use	use	NOUN
eltej-4974	160	5	of	of	ADP
eltej-4974	160	6	english	english	PROPN
eltej-4974	160	7	in	in	ADP
eltej-4974	160	8	daily	daily	ADJ
eltej-4974	160	9	life	life	NOUN
eltej-4974	160	10	items	item	NOUN
eltej-4974	160	11	m	m	VERB
eltej-4974	160	12	sd	sd	ADP
eltej-4974	160	13	estimated	estimate	VERB
eltej-4974	160	14	use	use	NOUN
eltej-4974	160	15	of	of	ADP
eltej-4974	160	16	english	english	PROPN
eltej-4974	160	17	in	in	ADP
eltej-4974	160	18	daily	daily	ADJ
eltej-4974	160	19	life	life	NOUN
eltej-4974	160	20	2.38	2.38	NUM
eltej-4974	160	21	0.49	0.49	NUM
eltej-4974	160	22	furthermore	furthermore	ADV
eltej-4974	160	23	,	,	PUNCT
eltej-4974	160	24	ethnic	ethnic	ADJ
eltej-4974	160	25	malays	malay	NOUN
eltej-4974	160	26	comprise	comprise	VERB
eltej-4974	160	27	the	the	DET
eltej-4974	160	28	majority	majority	NOUN
eltej-4974	160	29	of	of	ADP
eltej-4974	160	30	the	the	DET
eltej-4974	160	31	administrative	administrative	ADJ
eltej-4974	160	32	support	support	NOUN
eltej-4974	160	33	staff	staff	NOUN
eltej-4974	160	34	in	in	ADP
eltej-4974	160	35	most	most	ADJ
eltej-4974	160	36	universities	university	NOUN
eltej-4974	160	37	thus	thus	ADV
eltej-4974	160	38	creating	create	VERB
eltej-4974	160	39	a	a	DET
eltej-4974	160	40	monolingual	monolingual	ADJ
eltej-4974	160	41	environment	environment	NOUN
eltej-4974	160	42	at	at	ADP
eltej-4974	160	43	work	work	NOUN
eltej-4974	160	44	(	(	PUNCT
eltej-4974	160	45	yuit	yuit	NOUN
eltej-4974	160	46	&	&	CCONJ
eltej-4974	160	47	imm	imm	PROPN
eltej-4974	160	48	,	,	PUNCT
eltej-4974	160	49	2009	2009	NUM
eltej-4974	160	50	)	)	PUNCT
eltej-4974	160	51	.	.	PUNCT
eltej-4974	161	1	on	on	ADP
eltej-4974	161	2	the	the	DET
eltej-4974	161	3	contrary	contrary	NOUN
eltej-4974	161	4	,	,	PUNCT
eltej-4974	161	5	jalal	jalal	PROPN
eltej-4974	161	6	(	(	PUNCT
eltej-4974	161	7	2016	2016	NUM
eltej-4974	161	8	)	)	PUNCT
eltej-4974	161	9	reported	report	VERB
eltej-4974	161	10	that	that	SCONJ
eltej-4974	161	11	managers	manager	NOUN
eltej-4974	161	12	from	from	ADP
eltej-4974	161	13	several	several	ADJ
eltej-4974	161	14	industries	industry	NOUN
eltej-4974	161	15	(	(	PUNCT
eltej-4974	161	16	i.e.	i.e.	X
eltej-4974	161	17	law	law	NOUN
eltej-4974	161	18	,	,	PUNCT
eltej-4974	161	19	plantation	plantation	NOUN
eltej-4974	161	20	,	,	PUNCT
eltej-4974	161	21	telecommunication	telecommunication	NOUN
eltej-4974	161	22	,	,	PUNCT
eltej-4974	161	23	broadcasting	broadcasting	NOUN
eltej-4974	161	24	,	,	PUNCT
eltej-4974	161	25	finance	finance	NOUN
eltej-4974	161	26	and	and	CCONJ
eltej-4974	161	27	engineering	engineering	NOUN
eltej-4974	161	28	)	)	PUNCT
eltej-4974	161	29	claimed	claim	VERB
eltej-4974	161	30	they	they	PRON
eltej-4974	161	31	always	always	ADV
eltej-4974	161	32	used	use	VERB
eltej-4974	161	33	english	english	PROPN
eltej-4974	161	34	on	on	ADP
eltej-4974	161	35	communicating	communicate	VERB
eltej-4974	161	36	and	and	CCONJ
eltej-4974	161	37	interacting	interact	VERB
eltej-4974	161	38	inside	inside	ADP
eltej-4974	161	39	and	and	CCONJ
eltej-4974	161	40	outside	outside	ADP
eltej-4974	161	41	of	of	ADP
eltej-4974	161	42	their	their	PRON
eltej-4974	161	43	workplace	workplace	NOUN
eltej-4974	161	44	.	.	PUNCT
eltej-4974	162	1	in	in	ADP
eltej-4974	162	2	addition	addition	NOUN
eltej-4974	162	3	,	,	PUNCT
eltej-4974	162	4	the	the	DET
eltej-4974	162	5	study	study	NOUN
eltej-4974	162	6	reported	report	VERB
eltej-4974	162	7	only	only	ADV
eltej-4974	162	8	a	a	DET
eltej-4974	162	9	small	small	ADJ
eltej-4974	162	10	percentage	percentage	NOUN
eltej-4974	162	11	of	of	ADP
eltej-4974	162	12	managers	manager	NOUN
eltej-4974	162	13	rated	rate	VERB
eltej-4974	162	14	seldom	seldom	ADV
eltej-4974	162	15	used	use	VERB
eltej-4974	162	16	english	english	PROPN
eltej-4974	162	17	in	in	ADP
eltej-4974	162	18	their	their	PRON
eltej-4974	162	19	daily	daily	ADJ
eltej-4974	162	20	life	life	NOUN
eltej-4974	162	21	.	.	PUNCT
eltej-4974	163	1	one	one	NUM
eltej-4974	163	2	possible	possible	ADJ
eltej-4974	163	3	explanation	explanation	NOUN
eltej-4974	163	4	was	be	AUX
eltej-4974	163	5	that	that	PRON
eltej-4974	163	6	being	be	AUX
eltej-4974	163	7	at	at	ADP
eltej-4974	163	8	the	the	DET
eltej-4974	163	9	management	management	NOUN
eltej-4974	163	10	levels	level	NOUN
eltej-4974	163	11	,	,	PUNCT
eltej-4974	163	12	those	those	DET
eltej-4974	163	13	respondents	respondent	NOUN
eltej-4974	163	14	needed	need	VERB
eltej-4974	163	15	to	to	PART
eltej-4974	163	16	deal	deal	VERB
eltej-4974	163	17	and	and	CCONJ
eltej-4974	163	18	communicate	communicate	VERB
eltej-4974	163	19	with	with	ADP
eltej-4974	163	20	their	their	PRON
eltej-4974	163	21	respective	respective	ADJ
eltej-4974	163	22	company	company	NOUN
eltej-4974	163	23	’s	’s	PART
eltej-4974	163	24	stakeholders	stakeholder	NOUN
eltej-4974	163	25	from	from	ADP
eltej-4974	163	26	various	various	ADJ
eltej-4974	163	27	countries	country	NOUN
eltej-4974	163	28	and	and	CCONJ
eltej-4974	163	29	cultural	cultural	ADJ
eltej-4974	163	30	backgrounds	background	NOUN
eltej-4974	163	31	in	in	ADP
eltej-4974	163	32	which	which	PRON
eltej-4974	163	33	english	english	PROPN
eltej-4974	163	34	is	be	AUX
eltej-4974	163	35	mostly	mostly	ADV
eltej-4974	163	36	being	be	AUX
eltej-4974	163	37	used	use	VERB
eltej-4974	163	38	as	as	ADP
eltej-4974	163	39	the	the	DET
eltej-4974	163	40	main	main	ADJ
eltej-4974	163	41	medium	medium	NOUN
eltej-4974	163	42	.	.	PUNCT
eltej-4974	164	1	as	as	SCONJ
eltej-4974	164	2	such	such	ADJ
eltej-4974	164	3	they	they	PRON
eltej-4974	164	4	heavily	heavily	ADV
eltej-4974	164	5	used	use	VERB
eltej-4974	164	6	english	english	PROPN
eltej-4974	164	7	compared	compare	VERB
eltej-4974	164	8	to	to	ADP
eltej-4974	164	9	administrative	administrative	ADJ
eltej-4974	164	10	support	support	NOUN
eltej-4974	164	11	staff	staff	NOUN
eltej-4974	164	12	who	who	PRON
eltej-4974	164	13	heavily	heavily	ADV
eltej-4974	164	14	used	use	VERB
eltej-4974	164	15	malay	malay	NOUN
eltej-4974	164	16	in	in	ADP
eltej-4974	164	17	daily	daily	ADJ
eltej-4974	164	18	life	life	NOUN
eltej-4974	164	19	.	.	PUNCT
eltej-4974	165	1	table	table	NOUN
eltej-4974	165	2	5	5	NUM
eltej-4974	165	3	.	.	PUNCT
eltej-4974	165	4	perceived	perceive	VERB
eltej-4974	165	5	impact	impact	NOUN
eltej-4974	165	6	of	of	ADP
eltej-4974	165	7	english	english	PROPN
eltej-4974	165	8	on	on	ADP
eltej-4974	165	9	career	career	NOUN
eltej-4974	165	10	advancement	advancement	NOUN
eltej-4974	165	11	impact	impact	NOUN
eltej-4974	165	12	frequency	frequency	NOUN
eltej-4974	165	13	percentage	percentage	NOUN
eltej-4974	165	14	(	(	PUNCT
eltej-4974	165	15	%	%	NOUN
eltej-4974	165	16	)	)	PUNCT
eltej-4974	165	17	little	little	ADJ
eltej-4974	165	18	1	1	NUM
eltej-4974	165	19	3	3	NUM
eltej-4974	165	20	%	%	NOUN
eltej-4974	165	21	fair	fair	ADJ
eltej-4974	165	22	10	10	NUM
eltej-4974	165	23	29	29	NUM
eltej-4974	165	24	%	%	NOUN
eltej-4974	165	25	strong	strong	ADJ
eltej-4974	165	26	18	18	NUM
eltej-4974	165	27	53	53	NUM
eltej-4974	165	28	%	%	NOUN
eltej-4974	165	29	tremendous	tremendous	ADJ
eltej-4974	165	30	5	5	NUM
eltej-4974	165	31	15	15	NUM
eltej-4974	165	32	%	%	NOUN
eltej-4974	165	33	53	53	NUM
eltej-4974	165	34	percent	percent	NOUN
eltej-4974	165	35	of	of	ADP
eltej-4974	165	36	respondents	respondent	NOUN
eltej-4974	165	37	believed	believe	VERB
eltej-4974	165	38	that	that	SCONJ
eltej-4974	165	39	english	english	ADJ
eltej-4974	165	40	proficiency	proficiency	NOUN
eltej-4974	165	41	strongly	strongly	ADV
eltej-4974	165	42	impacts	impact	VERB
eltej-4974	165	43	staff	staff	NOUN
eltej-4974	165	44	career	career	NOUN
eltej-4974	165	45	advancement	advancement	NOUN
eltej-4974	165	46	(	(	PUNCT
eltej-4974	165	47	refer	refer	VERB
eltej-4974	165	48	to	to	ADP
eltej-4974	165	49	table	table	NOUN
eltej-4974	165	50	5	5	NUM
eltej-4974	165	51	)	)	PUNCT
eltej-4974	165	52	.	.	PUNCT
eltej-4974	166	1	15	15	NUM
eltej-4974	166	2	percent	percent	NOUN
eltej-4974	166	3	of	of	ADP
eltej-4974	166	4	them	they	PRON
eltej-4974	166	5	agreed	agree	VERB
eltej-4974	166	6	that	that	SCONJ
eltej-4974	166	7	english	english	ADJ
eltej-4974	166	8	proficiency	proficiency	NOUN
eltej-4974	166	9	has	have	VERB
eltej-4974	166	10	a	a	DET
eltej-4974	166	11	tremendous	tremendous	ADJ
eltej-4974	166	12	impact	impact	NOUN
eltej-4974	166	13	on	on	ADP
eltej-4974	166	14	work	work	NOUN
eltej-4974	166	15	advancement	advancement	NOUN
eltej-4974	166	16	while	while	SCONJ
eltej-4974	166	17	only	only	ADV
eltej-4974	166	18	3	3	NUM
eltej-4974	166	19	percent	percent	NOUN
eltej-4974	166	20	said	say	VERB
eltej-4974	166	21	little	little	ADJ
eltej-4974	166	22	impact	impact	NOUN
eltej-4974	166	23	and	and	CCONJ
eltej-4974	166	24	29	29	NUM
eltej-4974	166	25	percent	percent	NOUN
eltej-4974	166	26	claimed	claim	VERB
eltej-4974	166	27	it	it	PRON
eltej-4974	166	28	was	be	AUX
eltej-4974	166	29	fair	fair	ADJ
eltej-4974	166	30	.	.	PUNCT
eltej-4974	167	1	the	the	DET
eltej-4974	167	2	english	english	ADJ
eltej-4974	167	3	language	language	NOUN
eltej-4974	167	4	is	be	AUX
eltej-4974	167	5	being	be	AUX
eltej-4974	167	6	considered	consider	VERB
eltej-4974	167	7	to	to	PART
eltej-4974	167	8	be	be	AUX
eltej-4974	167	9	one	one	NUM
eltej-4974	167	10	of	of	ADP
eltej-4974	167	11	the	the	DET
eltej-4974	167	12	critical	critical	ADJ
eltej-4974	167	13	aspects	aspect	NOUN
eltej-4974	167	14	that	that	PRON
eltej-4974	167	15	can	can	AUX
eltej-4974	167	16	help	help	VERB
eltej-4974	167	17	staff	staff	NOUN
eltej-4974	167	18	in	in	ADP
eltej-4974	167	19	their	their	PRON
eltej-4974	167	20	career	career	NOUN
eltej-4974	167	21	advancement	advancement	NOUN
eltej-4974	167	22	particularly	particularly	ADV
eltej-4974	167	23	in	in	ADP
eltej-4974	167	24	the	the	DET
eltej-4974	167	25	context	context	NOUN
eltej-4974	167	26	of	of	ADP
eltej-4974	167	27	higher	high	ADJ
eltej-4974	167	28	learning	learning	NOUN
eltej-4974	167	29	institutions	institution	NOUN
eltej-4974	167	30	such	such	ADJ
eltej-4974	167	31	as	as	ADP
eltej-4974	167	32	umk	umk	ADJ
eltej-4974	167	33	.	.	PUNCT
eltej-4974	168	1	career	career	NOUN
eltej-4974	168	2	advancement	advancement	NOUN
eltej-4974	168	3	can	can	AUX
eltej-4974	168	4	be	be	AUX
eltej-4974	168	5	defined	define	VERB
eltej-4974	168	6	as	as	ADP
eltej-4974	168	7	the	the	DET
eltej-4974	168	8	ascending	ascending	NOUN
eltej-4974	168	9	movement	movement	NOUN
eltej-4974	168	10	of	of	ADP
eltej-4974	168	11	an	an	DET
eltej-4974	168	12	individual	individual	NOUN
eltej-4974	168	13	’s	’s	PART
eltej-4974	168	14	career	career	NOUN
eltej-4974	168	15	wherein	wherein	SCONJ
eltej-4974	168	16	an	an	DET
eltej-4974	168	17	individual	individual	NOUN
eltej-4974	168	18	can	can	AUX
eltej-4974	168	19	advance	advance	VERB
eltej-4974	168	20	by	by	ADP
eltej-4974	168	21	moving	move	VERB
eltej-4974	168	22	from	from	ADP
eltej-4974	168	23	support	support	NOUN
eltej-4974	168	24	level	level	NOUN
eltej-4974	168	25	to	to	ADP
eltej-4974	168	26	an	an	DET
eltej-4974	168	27	officer	officer	NOUN
eltej-4974	168	28	level	level	NOUN
eltej-4974	168	29	or	or	CCONJ
eltej-4974	168	30	change	change	VERB
eltej-4974	168	31	jobs	job	NOUN
eltej-4974	168	32	scheme	scheme	NOUN
eltej-4974	168	33	from	from	ADP
eltej-4974	168	34	administrative	administrative	ADJ
eltej-4974	168	35	into	into	ADP
eltej-4974	168	36	academia	academia	NOUN
eltej-4974	168	37	within	within	ADP
eltej-4974	168	38	the	the	DET
eltej-4974	168	39	same	same	ADJ
eltej-4974	168	40	university	university	NOUN
eltej-4974	168	41	or	or	CCONJ
eltej-4974	168	42	with	with	ADP
eltej-4974	168	43	another	another	DET
eltej-4974	168	44	university	university	NOUN
eltej-4974	168	45	.	.	PUNCT
eltej-4974	169	1	for	for	ADP
eltej-4974	169	2	example	example	NOUN
eltej-4974	169	3	,	,	PUNCT
eltej-4974	169	4	a	a	DET
eltej-4974	169	5	support	support	NOUN
eltej-4974	169	6	staff	staff	NOUN
eltej-4974	169	7	can	can	AUX
eltej-4974	169	8	apply	apply	VERB
eltej-4974	169	9	or	or	CCONJ
eltej-4974	169	10	get	get	AUX
eltej-4974	169	11	hired	hire	VERB
eltej-4974	169	12	into	into	ADP
eltej-4974	169	13	higher	high	ADJ
eltej-4974	169	14	grades	grade	NOUN
eltej-4974	169	15	(	(	PUNCT
eltej-4974	169	16	from	from	ADP
eltej-4974	169	17	n19	n19	NOUN
eltej-4974	169	18	to	to	ADP
eltej-4974	169	19	n29	n29	VERB
eltej-4974	169	20	)	)	PUNCT
eltej-4974	169	21	or	or	CCONJ
eltej-4974	169	22	a	a	DET
eltej-4974	169	23	higher	high	ADJ
eltej-4974	169	24	level	level	NOUN
eltej-4974	169	25	such	such	ADJ
eltej-4974	169	26	as	as	ADP
eltej-4974	169	27	officer	officer	NOUN
eltej-4974	169	28	level	level	NOUN
eltej-4974	169	29	(	(	PUNCT
eltej-4974	169	30	from	from	ADP
eltej-4974	169	31	n19	n19	NOUN
eltej-4974	169	32	to	to	ADP
eltej-4974	169	33	n41	n41	PROPN
eltej-4974	169	34	)	)	PUNCT
eltej-4974	169	35	.	.	PUNCT
eltej-4974	170	1	referring	refer	VERB
eltej-4974	170	2	to	to	ADP
eltej-4974	170	3	the	the	DET
eltej-4974	170	4	findings	finding	NOUN
eltej-4974	170	5	,	,	PUNCT
eltej-4974	170	6	a	a	DET
eltej-4974	170	7	significant	significant	ADJ
eltej-4974	170	8	high	high	ADJ
eltej-4974	170	9	percentage	percentage	NOUN
eltej-4974	170	10	of	of	ADP
eltej-4974	170	11	respondents	respondent	NOUN
eltej-4974	170	12	perceived	perceive	VERB
eltej-4974	170	13	that	that	SCONJ
eltej-4974	170	14	english	english	ADJ
eltej-4974	170	15	competencies	competency	NOUN
eltej-4974	170	16	strongly	strongly	ADV
eltej-4974	170	17	impacts	impact	VERB
eltej-4974	170	18	career	career	NOUN
eltej-4974	170	19	advancement	advancement	NOUN
eltej-4974	170	20	.	.	PUNCT
eltej-4974	171	1	it	it	PRON
eltej-4974	171	2	is	be	AUX
eltej-4974	171	3	likely	likely	ADJ
eltej-4974	171	4	that	that	SCONJ
eltej-4974	171	5	the	the	DET
eltej-4974	171	6	reason	reason	NOUN
eltej-4974	171	7	behind	behind	ADP
eltej-4974	171	8	this	this	DET
eltej-4974	171	9	high	high	ADJ
eltej-4974	171	10	percentage	percentage	NOUN
eltej-4974	171	11	is	be	AUX
eltej-4974	171	12	that	that	SCONJ
eltej-4974	171	13	the	the	DET
eltej-4974	171	14	umk	umk	PROPN
eltej-4974	171	15	top	top	ADJ
eltej-4974	171	16	management	management	NOUN
eltej-4974	171	17	constantly	constantly	ADV
eltej-4974	171	18	highlighted	highlight	VERB
eltej-4974	171	19	the	the	DET
eltej-4974	171	20	needs	need	NOUN
eltej-4974	171	21	for	for	ADP
eltej-4974	171	22	staff	staff	NOUN
eltej-4974	171	23	to	to	PART
eltej-4974	171	24	master	master	VERB
eltej-4974	171	25	the	the	DET
eltej-4974	171	26	english	english	ADJ
eltej-4974	171	27	language	language	NOUN
eltej-4974	171	28	and	and	CCONJ
eltej-4974	171	29	due	due	ADP
eltej-4974	171	30	to	to	ADP
eltej-4974	171	31	the	the	DET
eltej-4974	171	32	emphasis	emphasis	NOUN
eltej-4974	171	33	,	,	PUNCT
eltej-4974	171	34	several	several	ADJ
eltej-4974	171	35	human	human	ADJ
eltej-4974	171	36	resource	resource	NOUN
eltej-4974	171	37	policies	policy	NOUN
eltej-4974	171	38	have	have	AUX
eltej-4974	171	39	been	be	AUX
eltej-4974	171	40	implemented	implement	VERB
eltej-4974	171	41	in	in	ADP
eltej-4974	171	42	relation	relation	NOUN
eltej-4974	171	43	to	to	ADP
eltej-4974	171	44	the	the	DET
eltej-4974	171	45	english	english	ADJ
eltej-4974	171	46	language	language	NOUN
eltej-4974	171	47	issues	issue	NOUN
eltej-4974	171	48	in	in	ADP
eltej-4974	171	49	umk	umk	PROPN
eltej-4974	171	50	.	.	PUNCT
eltej-4974	172	1	similar	similar	ADJ
eltej-4974	172	2	results	result	NOUN
eltej-4974	172	3	had	have	AUX
eltej-4974	172	4	been	be	AUX
eltej-4974	172	5	found	find	VERB
eltej-4974	172	6	in	in	ADP
eltej-4974	172	7	engineering	engineering	NOUN
eltej-4974	172	8	sectors	sector	NOUN
eltej-4974	172	9	(	(	PUNCT
eltej-4974	172	10	kluensuwan	kluensuwan	PROPN
eltej-4974	172	11	et	et	PROPN
eltej-4974	172	12	al	al	PROPN
eltej-4974	172	13	.	.	PROPN
eltej-4974	172	14	,	,	PUNCT
eltej-4974	172	15	2019	2019	NUM
eltej-4974	172	16	;	;	PUNCT
eltej-4974	172	17	tinh	tinh	NOUN
eltej-4974	172	18	,	,	PUNCT
eltej-4974	172	19	2018	2018	NUM
eltej-4974	172	20	)	)	PUNCT
eltej-4974	172	21	,	,	PUNCT
eltej-4974	172	22	thailand	thailand	PROPN
eltej-4974	172	23	’s	’s	PART
eltej-4974	172	24	multinational	multinational	ADJ
eltej-4974	172	25	companies	company	NOUN
eltej-4974	172	26	(	(	PUNCT
eltej-4974	172	27	karachedee	karachedee	PROPN
eltej-4974	172	28	,	,	PUNCT
eltej-4974	172	29	2017	2017	NUM
eltej-4974	172	30	)	)	PUNCT
eltej-4974	172	31	,	,	PUNCT
eltej-4974	172	32	pest	pest	VERB
eltej-4974	172	33	control	control	NOUN
eltej-4974	172	34	industry	industry	NOUN
eltej-4974	172	35	(	(	PUNCT
eltej-4974	172	36	hee	hee	PROPN
eltej-4974	172	37	&	&	CCONJ
eltej-4974	172	38	zainal	zainal	PROPN
eltej-4974	172	39	,	,	PUNCT
eltej-4974	172	40	2018	2018	NUM
eltej-4974	172	41	)	)	PUNCT
eltej-4974	172	42	and	and	CCONJ
eltej-4974	172	43	supply	supply	NOUN
eltej-4974	172	44	chain	chain	NOUN
eltej-4974	172	45	industry	industry	NOUN
eltej-4974	172	46	(	(	PUNCT
eltej-4974	172	47	puteri	puteri	PROPN
eltej-4974	172	48	zarina	zarina	PROPN
eltej-4974	172	49	et	et	PROPN
eltej-4974	172	50	al	al	PROPN
eltej-4974	172	51	.	.	PROPN
eltej-4974	172	52	,	,	PUNCT
eltej-4974	172	53	2020	2020	NUM
eltej-4974	172	54	)	)	PUNCT
eltej-4974	172	55	.	.	PUNCT
eltej-4974	173	1	206	206	NUM
eltej-4974	173	2	english	english	ADJ
eltej-4974	173	3	language	language	NOUN
eltej-4974	173	4	teaching	teach	VERB
eltej-4974	173	5	educational	educational	ADJ
eltej-4974	173	6	journal	journal	NOUN
eltej-4974	173	7	issn	issn	PROPN
eltej-4974	173	8	2621	2621	NUM
eltej-4974	173	9	-	-	SYM
eltej-4974	173	10	6485	6485	NUM
eltej-4974	173	11	vol	vol	NOUN
eltej-4974	173	12	.	.	PROPN
eltej-4974	174	1	4	4	NUM
eltej-4974	174	2	,	,	PUNCT
eltej-4974	174	3	no	no	INTJ
eltej-4974	174	4	.	.	NOUN
eltej-4974	174	5	3	3	NUM
eltej-4974	174	6	,	,	PUNCT
eltej-4974	174	7	2021	2021	NUM
eltej-4974	174	8	,	,	PUNCT
eltej-4974	174	9	pp	pp	ADP
eltej-4974	174	10	.	.	PUNCT
eltej-4974	175	1	199	199	NUM
eltej-4974	175	2	-	-	SYM
eltej-4974	175	3	212	212	NUM
eltej-4974	175	4	mat	mat	NOUN
eltej-4974	175	5	husin	husin	NOUN
eltej-4974	175	6	,	,	PUNCT
eltej-4974	175	7	n.z	n.z	PROPN
eltej-4974	175	8	.	.	PROPN
eltej-4974	175	9	&	&	CCONJ
eltej-4974	175	10	radzuan	radzuan	PROPN
eltej-4974	175	11	,	,	PUNCT
eltej-4974	175	12	n.r.m	n.r.m	PROPN
eltej-4974	175	13	.	.	PUNCT
eltej-4974	176	1	(	(	PUNCT
eltej-4974	176	2	identifying	identify	VERB
eltej-4974	176	3	english	english	ADJ
eltej-4974	176	4	language	language	NOUN
eltej-4974	176	5	needs	need	NOUN
eltej-4974	176	6	)	)	PUNCT
eltej-4974	176	7	table	table	NOUN
eltej-4974	176	8	6	6	NUM
eltej-4974	176	9	.	.	PUNCT
eltej-4974	176	10	perceptions	perception	NOUN
eltej-4974	176	11	on	on	ADP
eltej-4974	176	12	work	work	NOUN
eltej-4974	176	13	opportunities	opportunity	NOUN
eltej-4974	176	14	from	from	ADP
eltej-4974	176	15	having	have	VERB
eltej-4974	176	16	good	good	ADJ
eltej-4974	176	17	english	english	ADJ
eltej-4974	176	18	ability	ability	NOUN
eltej-4974	176	19	work	work	NOUN
eltej-4974	176	20	opportunities	opportunity	NOUN
eltej-4974	176	21	frequency	frequency	NOUN
eltej-4974	176	22	percentage	percentage	NOUN
eltej-4974	176	23	(	(	PUNCT
eltej-4974	176	24	%	%	NOUN
eltej-4974	176	25	)	)	PUNCT
eltej-4974	176	26	promoted	promote	VERB
eltej-4974	176	27	to	to	ADP
eltej-4974	176	28	higher	high	ADJ
eltej-4974	176	29	position	position	NOUN
eltej-4974	176	30	10	10	NUM
eltej-4974	176	31	29	29	NUM
eltej-4974	176	32	%	%	NOUN
eltej-4974	176	33	attend	attend	VERB
eltej-4974	176	34	overseas	overseas	ADJ
eltej-4974	176	35	training	train	VERB
eltej-4974	176	36	7	7	NUM
eltej-4974	176	37	21	21	NUM
eltej-4974	176	38	%	%	NOUN
eltej-4974	176	39	work	work	NOUN
eltej-4974	176	40	at	at	ADP
eltej-4974	176	41	other	other	ADJ
eltej-4974	176	42	place	place	NOUN
eltej-4974	176	43	8	8	NUM
eltej-4974	176	44	24	24	NUM
eltej-4974	176	45	%	%	NOUN
eltej-4974	176	46	study	study	NOUN
eltej-4974	176	47	abroad	abroad	ADV
eltej-4974	176	48	6	6	NUM
eltej-4974	176	49	18	18	NUM
eltej-4974	176	50	%	%	NOUN
eltej-4974	176	51	earn	earn	AUX
eltej-4974	176	52	better	well	ADV
eltej-4974	176	53	paid	pay	VERB
eltej-4974	176	54	2	2	NUM
eltej-4974	176	55	6	6	NUM
eltej-4974	176	56	%	%	NOUN
eltej-4974	176	57	others	other	NOUN
eltej-4974	176	58	1	1	NUM
eltej-4974	176	59	3	3	NUM
eltej-4974	176	60	%	%	NOUN
eltej-4974	176	61	table	table	NOUN
eltej-4974	176	62	6	6	NUM
eltej-4974	176	63	above	above	ADV
eltej-4974	176	64	showed	show	VERB
eltej-4974	176	65	the	the	DET
eltej-4974	176	66	frequency	frequency	NOUN
eltej-4974	176	67	and	and	CCONJ
eltej-4974	176	68	percentage	percentage	NOUN
eltej-4974	176	69	of	of	ADP
eltej-4974	176	70	respondents	respondent	NOUN
eltej-4974	176	71	’	’	PART
eltej-4974	176	72	perceptions	perception	NOUN
eltej-4974	176	73	on	on	ADP
eltej-4974	176	74	work	work	NOUN
eltej-4974	176	75	opportunities	opportunity	NOUN
eltej-4974	176	76	resulting	result	VERB
eltej-4974	176	77	from	from	ADP
eltej-4974	176	78	good	good	ADJ
eltej-4974	176	79	english	english	ADJ
eltej-4974	176	80	ability	ability	NOUN
eltej-4974	176	81	.	.	PUNCT
eltej-4974	177	1	work	work	NOUN
eltej-4974	177	2	opportunities	opportunity	NOUN
eltej-4974	177	3	in	in	ADP
eltej-4974	177	4	this	this	DET
eltej-4974	177	5	study	study	NOUN
eltej-4974	177	6	refers	refer	VERB
eltej-4974	177	7	to	to	ADP
eltej-4974	177	8	the	the	DET
eltej-4974	177	9	chance	chance	NOUN
eltej-4974	177	10	of	of	ADP
eltej-4974	177	11	being	be	AUX
eltej-4974	177	12	promoted	promote	VERB
eltej-4974	177	13	to	to	ADP
eltej-4974	177	14	a	a	DET
eltej-4974	177	15	higher	high	ADJ
eltej-4974	177	16	position	position	NOUN
eltej-4974	177	17	,	,	PUNCT
eltej-4974	177	18	chance	chance	NOUN
eltej-4974	177	19	to	to	PART
eltej-4974	177	20	attend	attend	VERB
eltej-4974	177	21	overseas	overseas	ADJ
eltej-4974	177	22	training	training	NOUN
eltej-4974	177	23	with	with	ADP
eltej-4974	177	24	the	the	DET
eltej-4974	177	25	aim	aim	NOUN
eltej-4974	177	26	of	of	ADP
eltej-4974	177	27	improving	improve	VERB
eltej-4974	177	28	productivity	productivity	NOUN
eltej-4974	177	29	,	,	PUNCT
eltej-4974	177	30	earning	earn	VERB
eltej-4974	177	31	better	well	ADJ
eltej-4974	177	32	pay	pay	NOUN
eltej-4974	177	33	grade	grade	NOUN
eltej-4974	177	34	,	,	PUNCT
eltej-4974	177	35	chances	chance	NOUN
eltej-4974	177	36	to	to	PART
eltej-4974	177	37	get	get	VERB
eltej-4974	177	38	better	well	ADJ
eltej-4974	177	39	jobs	job	NOUN
eltej-4974	177	40	at	at	ADP
eltej-4974	177	41	another	another	DET
eltej-4974	177	42	organization	organization	NOUN
eltej-4974	177	43	and	and	CCONJ
eltej-4974	177	44	chances	chance	NOUN
eltej-4974	177	45	to	to	PART
eltej-4974	177	46	further	far	ADV
eltej-4974	177	47	study	study	VERB
eltej-4974	177	48	abroad	abroad	ADV
eltej-4974	177	49	.	.	PUNCT
eltej-4974	178	1	29	29	NUM
eltej-4974	178	2	percent	percent	NOUN
eltej-4974	178	3	of	of	ADP
eltej-4974	178	4	respondents	respondent	NOUN
eltej-4974	178	5	perceived	perceive	VERB
eltej-4974	178	6	that	that	SCONJ
eltej-4974	178	7	by	by	ADP
eltej-4974	178	8	having	have	VERB
eltej-4974	178	9	good	good	ADJ
eltej-4974	178	10	english	english	ADJ
eltej-4974	178	11	ability	ability	NOUN
eltej-4974	178	12	,	,	PUNCT
eltej-4974	178	13	they	they	PRON
eltej-4974	178	14	may	may	AUX
eltej-4974	178	15	have	have	VERB
eltej-4974	178	16	better	well	ADJ
eltej-4974	178	17	chances	chance	NOUN
eltej-4974	178	18	to	to	PART
eltej-4974	178	19	be	be	AUX
eltej-4974	178	20	promoted	promote	VERB
eltej-4974	178	21	to	to	ADP
eltej-4974	178	22	a	a	DET
eltej-4974	178	23	higher	high	ADJ
eltej-4974	178	24	position	position	NOUN
eltej-4974	178	25	and	and	CCONJ
eltej-4974	178	26	another	another	DET
eltej-4974	178	27	24	24	NUM
eltej-4974	178	28	percent	percent	NOUN
eltej-4974	178	29	claimed	claim	VERB
eltej-4974	178	30	that	that	SCONJ
eltej-4974	178	31	they	they	PRON
eltej-4974	178	32	can	can	AUX
eltej-4974	178	33	apply	apply	VERB
eltej-4974	178	34	for	for	ADP
eltej-4974	178	35	work	work	NOUN
eltej-4974	178	36	at	at	ADP
eltej-4974	178	37	other	other	ADJ
eltej-4974	178	38	companies	company	NOUN
eltej-4974	178	39	or	or	CCONJ
eltej-4974	178	40	institutions	institution	NOUN
eltej-4974	178	41	,	,	PUNCT
eltej-4974	178	42	while	while	SCONJ
eltej-4974	178	43	21	21	NUM
eltej-4974	178	44	percent	percent	NOUN
eltej-4974	178	45	suggested	suggest	VERB
eltej-4974	178	46	they	they	PRON
eltej-4974	178	47	will	will	AUX
eltej-4974	178	48	have	have	VERB
eltej-4974	178	49	better	well	ADJ
eltej-4974	178	50	opportunities	opportunity	NOUN
eltej-4974	178	51	to	to	PART
eltej-4974	178	52	attend	attend	VERB
eltej-4974	178	53	training	training	NOUN
eltej-4974	178	54	abroad	abroad	ADV
eltej-4974	178	55	.	.	PUNCT
eltej-4974	179	1	18	18	NUM
eltej-4974	179	2	percent	percent	NOUN
eltej-4974	179	3	of	of	ADP
eltej-4974	179	4	respondents	respondent	NOUN
eltej-4974	179	5	said	say	VERB
eltej-4974	179	6	with	with	ADP
eltej-4974	179	7	good	good	ADJ
eltej-4974	179	8	english	english	PROPN
eltej-4974	179	9	,	,	PUNCT
eltej-4974	179	10	they	they	PRON
eltej-4974	179	11	should	should	AUX
eltej-4974	179	12	be	be	AUX
eltej-4974	179	13	able	able	ADJ
eltej-4974	179	14	to	to	PART
eltej-4974	179	15	further	further	VERB
eltej-4974	179	16	their	their	PRON
eltej-4974	179	17	study	study	NOUN
eltej-4974	179	18	abroad	abroad	ADV
eltej-4974	179	19	and	and	CCONJ
eltej-4974	179	20	another	another	DET
eltej-4974	179	21	6	6	NUM
eltej-4974	179	22	percent	percent	NOUN
eltej-4974	179	23	said	say	VERB
eltej-4974	179	24	they	they	PRON
eltej-4974	179	25	can	can	AUX
eltej-4974	179	26	earn	earn	VERB
eltej-4974	179	27	better	well	ADJ
eltej-4974	179	28	pay	pay	NOUN
eltej-4974	179	29	as	as	ADP
eltej-4974	179	30	a	a	DET
eltej-4974	179	31	result	result	NOUN
eltej-4974	179	32	they	they	PRON
eltej-4974	179	33	have	have	VERB
eltej-4974	179	34	good	good	ADJ
eltej-4974	179	35	english	english	ADJ
eltej-4974	179	36	ability	ability	NOUN
eltej-4974	179	37	.	.	PUNCT
eltej-4974	180	1	only	only	ADV
eltej-4974	180	2	1	1	NUM
eltej-4974	180	3	percent	percent	NOUN
eltej-4974	180	4	mentioned	mention	VERB
eltej-4974	180	5	they	they	PRON
eltej-4974	180	6	can	can	AUX
eltej-4974	180	7	communicate	communicate	VERB
eltej-4974	180	8	better	well	ADV
eltej-4974	180	9	.	.	PUNCT
eltej-4974	181	1	overall	overall	ADJ
eltej-4974	181	2	,	,	PUNCT
eltej-4974	181	3	administrative	administrative	ADJ
eltej-4974	181	4	support	support	NOUN
eltej-4974	181	5	staff	staff	NOUN
eltej-4974	181	6	agreed	agree	VERB
eltej-4974	181	7	that	that	SCONJ
eltej-4974	181	8	by	by	ADP
eltej-4974	181	9	having	have	VERB
eltej-4974	181	10	good	good	ADJ
eltej-4974	181	11	ability	ability	NOUN
eltej-4974	181	12	in	in	ADP
eltej-4974	181	13	english	english	PROPN
eltej-4974	181	14	they	they	PRON
eltej-4974	181	15	can	can	AUX
eltej-4974	181	16	be	be	AUX
eltej-4974	181	17	promoted	promote	VERB
eltej-4974	181	18	to	to	ADP
eltej-4974	181	19	higher	high	ADJ
eltej-4974	181	20	positions	position	NOUN
eltej-4974	181	21	.	.	PUNCT
eltej-4974	182	1	this	this	DET
eltej-4974	182	2	finding	finding	NOUN
eltej-4974	182	3	is	be	AUX
eltej-4974	182	4	consistent	consistent	ADJ
eltej-4974	182	5	with	with	ADP
eltej-4974	182	6	clement	clement	PROPN
eltej-4974	182	7	and	and	CCONJ
eltej-4974	182	8	murugavel	murugavel	PROPN
eltej-4974	182	9	’s	’s	PART
eltej-4974	182	10	(	(	PUNCT
eltej-4974	182	11	2018	2018	NUM
eltej-4974	182	12	)	)	PUNCT
eltej-4974	182	13	survey	survey	NOUN
eltej-4974	182	14	which	which	PRON
eltej-4974	182	15	focused	focus	VERB
eltej-4974	182	16	on	on	ADP
eltej-4974	182	17	indian	indian	ADJ
eltej-4974	182	18	corporate	corporate	ADJ
eltej-4974	182	19	employees	employee	NOUN
eltej-4974	182	20	from	from	ADP
eltej-4974	182	21	it	it	PRON
eltej-4974	182	22	companies	company	NOUN
eltej-4974	182	23	such	such	ADJ
eltej-4974	182	24	as	as	ADP
eltej-4974	182	25	it	it	PRON
eltej-4974	182	26	administrators	administrator	NOUN
eltej-4974	182	27	,	,	PUNCT
eltej-4974	182	28	project	project	NOUN
eltej-4974	182	29	managers	manager	NOUN
eltej-4974	182	30	,	,	PUNCT
eltej-4974	182	31	system	system	NOUN
eltej-4974	182	32	administrators	administrator	NOUN
eltej-4974	182	33	and	and	CCONJ
eltej-4974	182	34	analysts	analyst	NOUN
eltej-4974	182	35	.	.	PUNCT
eltej-4974	183	1	they	they	PRON
eltej-4974	183	2	found	find	VERB
eltej-4974	183	3	that	that	SCONJ
eltej-4974	183	4	the	the	DET
eltej-4974	183	5	majority	majority	NOUN
eltej-4974	183	6	of	of	ADP
eltej-4974	183	7	respondents	respondent	NOUN
eltej-4974	183	8	perceived	perceive	VERB
eltej-4974	183	9	that	that	SCONJ
eltej-4974	183	10	poor	poor	ADJ
eltej-4974	183	11	english	english	ADJ
eltej-4974	183	12	communication	communication	NOUN
eltej-4974	183	13	skills	skill	NOUN
eltej-4974	183	14	can	can	AUX
eltej-4974	183	15	harm	harm	VERB
eltej-4974	183	16	individuals	individual	NOUN
eltej-4974	183	17	’	'	PUNCT
eltej-4974	183	18	chances	chance	NOUN
eltej-4974	183	19	of	of	ADP
eltej-4974	183	20	getting	getting	AUX
eltej-4974	183	21	promoted	promote	VERB
eltej-4974	183	22	(	(	PUNCT
eltej-4974	183	23	clement	clement	PROPN
eltej-4974	183	24	&	&	CCONJ
eltej-4974	183	25	murugavel	murugavel	PROPN
eltej-4974	183	26	,	,	PUNCT
eltej-4974	183	27	2018	2018	NUM
eltej-4974	183	28	)	)	PUNCT
eltej-4974	183	29	.	.	PUNCT
eltej-4974	184	1	it	it	PRON
eltej-4974	184	2	is	be	AUX
eltej-4974	184	3	likely	likely	ADJ
eltej-4974	184	4	that	that	SCONJ
eltej-4974	184	5	from	from	ADP
eltej-4974	184	6	an	an	DET
eltej-4974	184	7	administrative	administrative	ADJ
eltej-4974	184	8	support	support	NOUN
eltej-4974	184	9	staff	staff	NOUN
eltej-4974	184	10	point	point	NOUN
eltej-4974	184	11	of	of	ADP
eltej-4974	184	12	view	view	NOUN
eltej-4974	184	13	,	,	PUNCT
eltej-4974	184	14	those	those	PRON
eltej-4974	184	15	who	who	PRON
eltej-4974	184	16	have	have	VERB
eltej-4974	184	17	good	good	ADJ
eltej-4974	184	18	ability	ability	NOUN
eltej-4974	184	19	in	in	ADP
eltej-4974	184	20	english	english	PROPN
eltej-4974	184	21	will	will	AUX
eltej-4974	184	22	have	have	VERB
eltej-4974	184	23	more	more	ADJ
eltej-4974	184	24	interaction	interaction	NOUN
eltej-4974	184	25	and	and	CCONJ
eltej-4974	184	26	better	well	ADJ
eltej-4974	184	27	engagement	engagement	NOUN
eltej-4974	184	28	with	with	ADP
eltej-4974	184	29	foreign	foreign	ADJ
eltej-4974	184	30	staff	staff	NOUN
eltej-4974	184	31	and	and	CCONJ
eltej-4974	184	32	students	student	NOUN
eltej-4974	184	33	and	and	CCONJ
eltej-4974	184	34	eventually	eventually	ADV
eltej-4974	184	35	that	that	DET
eltej-4974	184	36	ability	ability	NOUN
eltej-4974	184	37	can	can	AUX
eltej-4974	184	38	significantly	significantly	ADV
eltej-4974	184	39	assist	assist	VERB
eltej-4974	184	40	in	in	ADP
eltej-4974	184	41	their	their	PRON
eltej-4974	184	42	promotion	promotion	NOUN
eltej-4974	184	43	.	.	PUNCT
eltej-4974	185	1	3.2	3.2	NUM
eltej-4974	185	2	.	.	PUNCT
eltej-4974	186	1	research	research	NOUN
eltej-4974	186	2	question	question	NOUN
eltej-4974	186	3	2	2	NUM
eltej-4974	186	4	:	:	PUNCT
eltej-4974	186	5	which	which	DET
eltej-4974	186	6	communicative	communicative	ADJ
eltej-4974	186	7	workplace	workplace	NOUN
eltej-4974	186	8	tasks	task	NOUN
eltej-4974	186	9	do	do	VERB
eltej-4974	186	10	administrative	administrative	ADJ
eltej-4974	186	11	support	support	NOUN
eltej-4974	186	12	staff	staff	NOUN
eltej-4974	186	13	use	use	VERB
eltej-4974	186	14	english	english	ADJ
eltej-4974	186	15	language	language	NOUN
eltej-4974	186	16	the	the	DET
eltej-4974	186	17	most	most	ADJ
eltej-4974	186	18	and	and	CCONJ
eltej-4974	186	19	the	the	DET
eltej-4974	186	20	least	least	ADJ
eltej-4974	186	21	?	?	PUNCT
eltej-4974	187	1	table	table	NOUN
eltej-4974	187	2	7	7	NUM
eltej-4974	187	3	displayed	display	VERB
eltej-4974	187	4	the	the	DET
eltej-4974	187	5	respondents	respondent	NOUN
eltej-4974	187	6	’	'	PUNCT
eltej-4974	187	7	mean	mean	VERB
eltej-4974	187	8	scores	score	NOUN
eltej-4974	187	9	towards	towards	ADP
eltej-4974	187	10	the	the	DET
eltej-4974	187	11	frequency	frequency	NOUN
eltej-4974	187	12	of	of	ADP
eltej-4974	187	13	using	use	VERB
eltej-4974	187	14	english	english	PROPN
eltej-4974	187	15	in	in	ADP
eltej-4974	187	16	the	the	DET
eltej-4974	187	17	communicative	communicative	ADJ
eltej-4974	187	18	workplace	workplace	NOUN
eltej-4974	187	19	tasks	task	NOUN
eltej-4974	187	20	.	.	PUNCT
eltej-4974	188	1	the	the	DET
eltej-4974	188	2	highest	high	ADJ
eltej-4974	188	3	mean	mean	ADJ
eltej-4974	188	4	score	score	NOUN
eltej-4974	188	5	indicates	indicate	VERB
eltej-4974	188	6	high	high	ADJ
eltej-4974	188	7	frequency	frequency	NOUN
eltej-4974	188	8	of	of	ADP
eltej-4974	188	9	english	english	ADJ
eltej-4974	188	10	use	use	NOUN
eltej-4974	188	11	whilst	whilst	SCONJ
eltej-4974	188	12	the	the	DET
eltej-4974	188	13	lowest	low	ADJ
eltej-4974	188	14	mean	mean	ADJ
eltej-4974	188	15	score	score	NOUN
eltej-4974	188	16	indicates	indicate	VERB
eltej-4974	188	17	low	low	ADJ
eltej-4974	188	18	frequency	frequency	NOUN
eltej-4974	188	19	of	of	ADP
eltej-4974	188	20	english	english	ADJ
eltej-4974	188	21	use	use	NOUN
eltej-4974	188	22	.	.	PUNCT
eltej-4974	189	1	the	the	DET
eltej-4974	189	2	highest	high	ADJ
eltej-4974	189	3	mean	mean	ADJ
eltej-4974	189	4	score	score	NOUN
eltej-4974	189	5	was	be	AUX
eltej-4974	189	6	revealed	reveal	VERB
eltej-4974	189	7	to	to	PART
eltej-4974	189	8	be	be	AUX
eltej-4974	189	9	‘	'	PUNCT
eltej-4974	189	10	socializing	socialize	VERB
eltej-4974	189	11	and	and	CCONJ
eltej-4974	189	12	entertaining	entertain	VERB
eltej-4974	189	13	foreign	foreign	ADJ
eltej-4974	189	14	staff	staff	NOUN
eltej-4974	189	15	/	/	SYM
eltej-4974	189	16	students	student	NOUN
eltej-4974	189	17	’	'	PUNCT
eltej-4974	189	18	with	with	ADP
eltej-4974	189	19	2.53	2.53	NUM
eltej-4974	189	20	indicating	indicate	VERB
eltej-4974	189	21	that	that	SCONJ
eltej-4974	189	22	high	high	ADJ
eltej-4974	189	23	frequency	frequency	NOUN
eltej-4974	189	24	of	of	ADP
eltej-4974	189	25	english	english	ADJ
eltej-4974	189	26	use	use	NOUN
eltej-4974	189	27	in	in	ADP
eltej-4974	189	28	this	this	DET
eltej-4974	189	29	communicative	communicative	ADJ
eltej-4974	189	30	task	task	NOUN
eltej-4974	189	31	at	at	ADP
eltej-4974	189	32	their	their	PRON
eltej-4974	189	33	workplace	workplace	NOUN
eltej-4974	189	34	.	.	PUNCT
eltej-4974	190	1	this	this	PRON
eltej-4974	190	2	was	be	AUX
eltej-4974	190	3	followed	follow	VERB
eltej-4974	190	4	by	by	ADP
eltej-4974	190	5	‘	'	PUNCT
eltej-4974	190	6	giving	give	VERB
eltej-4974	190	7	and	and	CCONJ
eltej-4974	190	8	receiving	receive	VERB
eltej-4974	190	9	explanations	explanation	NOUN
eltej-4974	190	10	over	over	ADP
eltej-4974	190	11	the	the	DET
eltej-4974	190	12	phone	phone	NOUN
eltej-4974	190	13	’	'	PUNCT
eltej-4974	190	14	(	(	PUNCT
eltej-4974	190	15	m	m	VERB
eltej-4974	190	16	=	=	NOUN
eltej-4974	190	17	2.29	2.29	NUM
eltej-4974	190	18	,	,	PUNCT
eltej-4974	190	19	sd	sd	ADP
eltej-4974	190	20	=	=	SYM
eltej-4974	190	21	0.84	0.84	NUM
eltej-4974	190	22	)	)	PUNCT
eltej-4974	190	23	and	and	CCONJ
eltej-4974	190	24	‘	'	PUNCT
eltej-4974	190	25	assisting	assist	VERB
eltej-4974	190	26	in	in	ADP
eltej-4974	190	27	interview	interview	NOUN
eltej-4974	190	28	sessions	session	NOUN
eltej-4974	190	29	’	'	PUNCT
eltej-4974	190	30	(	(	PUNCT
eltej-4974	190	31	m	m	VERB
eltej-4974	190	32	=	=	NOUN
eltej-4974	190	33	2.00	2.00	NUM
eltej-4974	190	34	,	,	PUNCT
eltej-4974	190	35	sd	sd	ADP
eltej-4974	190	36	=	=	NOUN
eltej-4974	190	37	0.95	0.95	NUM
eltej-4974	190	38	)	)	PUNCT
eltej-4974	190	39	.	.	PUNCT
eltej-4974	191	1	the	the	DET
eltej-4974	191	2	lowest	low	ADJ
eltej-4974	191	3	mean	mean	ADJ
eltej-4974	191	4	score	score	NOUN
eltej-4974	191	5	was	be	AUX
eltej-4974	191	6	‘	'	PUNCT
eltej-4974	191	7	describing	describe	VERB
eltej-4974	191	8	statistics	statistic	NOUN
eltej-4974	191	9	/	/	SYM
eltej-4974	191	10	performance	performance	NOUN
eltej-4974	191	11	’	'	PUNCT
eltej-4974	191	12	(	(	PUNCT
eltej-4974	191	13	m	m	VERB
eltej-4974	191	14	=	=	NOUN
eltej-4974	191	15	1.59	1.59	NUM
eltej-4974	191	16	,	,	PUNCT
eltej-4974	191	17	sd	sd	ADP
eltej-4974	191	18	=	=	NOUN
eltej-4974	191	19	0.70	0.70	NUM
eltej-4974	191	20	)	)	PUNCT
eltej-4974	191	21	.	.	PUNCT
eltej-4974	192	1	majority	majority	NOUN
eltej-4974	192	2	of	of	ADP
eltej-4974	192	3	the	the	DET
eltej-4974	192	4	tasks	task	NOUN
eltej-4974	192	5	scored	score	VERB
eltej-4974	192	6	below	below	ADP
eltej-4974	192	7	average	average	NOUN
eltej-4974	192	8	(	(	PUNCT
eltej-4974	192	9	m	m	PROPN
eltej-4974	192	10	=	=	NOUN
eltej-4974	192	11	1.84	1.84	NUM
eltej-4974	192	12	)	)	PUNCT
eltej-4974	192	13	.	.	PUNCT
eltej-4974	193	1	in	in	ADP
eltej-4974	193	2	relation	relation	NOUN
eltej-4974	193	3	to	to	ADP
eltej-4974	193	4	communicative	communicative	ADJ
eltej-4974	193	5	workplace	workplace	NOUN
eltej-4974	193	6	tasks	task	NOUN
eltej-4974	193	7	,	,	PUNCT
eltej-4974	193	8	the	the	DET
eltej-4974	193	9	findings	finding	NOUN
eltej-4974	193	10	found	find	VERB
eltej-4974	193	11	that	that	SCONJ
eltej-4974	193	12	most	most	ADJ
eltej-4974	193	13	umk	umk	ADJ
eltej-4974	193	14	administrative	administrative	ADJ
eltej-4974	193	15	support	support	NOUN
eltej-4974	193	16	staff	staff	NOUN
eltej-4974	193	17	used	use	VERB
eltej-4974	193	18	english	english	PROPN
eltej-4974	193	19	when	when	SCONJ
eltej-4974	193	20	they	they	PRON
eltej-4974	193	21	had	have	VERB
eltej-4974	193	22	to	to	PART
eltej-4974	193	23	socialize	socialize	VERB
eltej-4974	193	24	and	and	CCONJ
eltej-4974	193	25	entertain	entertain	VERB
eltej-4974	193	26	foreign	foreign	ADJ
eltej-4974	193	27	staff	staff	NOUN
eltej-4974	193	28	and	and	CCONJ
eltej-4974	193	29	students	student	NOUN
eltej-4974	193	30	.	.	PUNCT
eltej-4974	194	1	human	human	ADJ
eltej-4974	194	2	resource	resource	NOUN
eltej-4974	194	3	support	support	NOUN
eltej-4974	194	4	staff	staff	NOUN
eltej-4974	194	5	,	,	PUNCT
eltej-4974	194	6	for	for	ADP
eltej-4974	194	7	example	example	NOUN
eltej-4974	194	8	,	,	PUNCT
eltej-4974	194	9	need	need	VERB
eltej-4974	194	10	to	to	PART
eltej-4974	194	11	be	be	AUX
eltej-4974	194	12	able	able	ADJ
eltej-4974	194	13	to	to	PART
eltej-4974	194	14	use	use	VERB
eltej-4974	194	15	english	english	NOUN
eltej-4974	194	16	effectively	effectively	ADV
eltej-4974	194	17	in	in	ADP
eltej-4974	194	18	their	their	PRON
eltej-4974	194	19	communication	communication	NOUN
eltej-4974	194	20	with	with	ADP
eltej-4974	194	21	those	those	DET
eltej-4974	194	22	foreign	foreign	ADJ
eltej-4974	194	23	staff	staff	NOUN
eltej-4974	194	24	as	as	SCONJ
eltej-4974	194	25	they	they	PRON
eltej-4974	194	26	are	be	AUX
eltej-4974	194	27	going	go	VERB
eltej-4974	194	28	to	to	PART
eltej-4974	194	29	interact	interact	VERB
eltej-4974	194	30	with	with	ADP
eltej-4974	194	31	foreign	foreign	ADJ
eltej-4974	194	32	staff	staff	NOUN
eltej-4974	194	33	regularly	regularly	ADV
eltej-4974	194	34	to	to	PART
eltej-4974	194	35	explain	explain	VERB
eltej-4974	194	36	about	about	ADP
eltej-4974	194	37	human	human	ADJ
eltej-4974	194	38	resource	resource	NOUN
eltej-4974	194	39	procedures	procedure	NOUN
eltej-4974	194	40	,	,	PUNCT
eltej-4974	194	41	benefits	benefit	NOUN
eltej-4974	194	42	,	,	PUNCT
eltej-4974	194	43	performance	performance	NOUN
eltej-4974	194	44	and	and	CCONJ
eltej-4974	194	45	service	service	NOUN
eltej-4974	194	46	.	.	PUNCT
eltej-4974	195	1	as	as	SCONJ
eltej-4974	195	2	umk	umk	PROPN
eltej-4974	195	3	is	be	AUX
eltej-4974	195	4	rapidly	rapidly	ADV
eltej-4974	195	5	growing	grow	VERB
eltej-4974	195	6	,	,	PUNCT
eltej-4974	195	7	there	there	PRON
eltej-4974	195	8	is	be	VERB
eltej-4974	195	9	an	an	DET
eltej-4974	195	10	increasing	increase	VERB
eltej-4974	195	11	number	number	NOUN
eltej-4974	195	12	of	of	ADP
eltej-4974	195	13	international	international	ADJ
eltej-4974	195	14	staff	staff	NOUN
eltej-4974	195	15	and	and	CCONJ
eltej-4974	195	16	students	student	NOUN
eltej-4974	195	17	’	'	PUNCT
eltej-4974	195	18	recruitment	recruitment	NOUN
eltej-4974	195	19	.	.	PUNCT
eltej-4974	196	1	as	as	SCONJ
eltej-4974	196	2	such	such	DET
eltej-4974	196	3	the	the	DET
eltej-4974	196	4	need	need	NOUN
eltej-4974	196	5	for	for	ADP
eltej-4974	196	6	all	all	DET
eltej-4974	196	7	umk	umk	NOUN
eltej-4974	196	8	staff	staff	NOUN
eltej-4974	196	9	,	,	PUNCT
eltej-4974	196	10	especially	especially	ADV
eltej-4974	196	11	the	the	DET
eltej-4974	196	12	administrative	administrative	ADJ
eltej-4974	196	13	support	support	NOUN
eltej-4974	196	14	staff	staff	NOUN
eltej-4974	196	15	to	to	PART
eltej-4974	196	16	master	master	VERB
eltej-4974	196	17	the	the	DET
eltej-4974	196	18	english	english	PROPN
eltej-4974	196	19	language	language	NOUN
eltej-4974	196	20	,	,	PUNCT
eltej-4974	196	21	particularly	particularly	ADV
eltej-4974	196	22	in	in	ADP
eltej-4974	196	23	speaking	speak	VERB
eltej-4974	196	24	skill	skill	NOUN
eltej-4974	196	25	is	be	AUX
eltej-4974	196	26	becoming	become	VERB
eltej-4974	196	27	more	more	ADV
eltej-4974	196	28	significant	significant	ADJ
eltej-4974	196	29	.	.	PUNCT
eltej-4974	197	1	this	this	DET
eltej-4974	197	2	finding	finding	NOUN
eltej-4974	197	3	is	be	AUX
eltej-4974	197	4	consistent	consistent	ADJ
eltej-4974	197	5	with	with	ADP
eltej-4974	197	6	the	the	DET
eltej-4974	197	7	claim	claim	NOUN
eltej-4974	197	8	by	by	ADP
eltej-4974	197	9	jusoh	jusoh	PROPN
eltej-4974	197	10	et	et	PROPN
eltej-4974	197	11	al	al	PROPN
eltej-4974	197	12	.	.	PROPN
eltej-4974	198	1	(	(	PUNCT
eltej-4974	198	2	2018	2018	NUM
eltej-4974	198	3	)	)	PUNCT
eltej-4974	198	4	that	that	SCONJ
eltej-4974	198	5	university	university	NOUN
eltej-4974	198	6	administrative	administrative	ADJ
eltej-4974	198	7	staff	staff	NOUN
eltej-4974	198	8	mainly	mainly	ADV
eltej-4974	198	9	use	use	VERB
eltej-4974	198	10	english	english	NOUN
eltej-4974	198	11	when	when	SCONJ
eltej-4974	198	12	dealing	deal	VERB
eltej-4974	198	13	with	with	ADP
eltej-4974	198	14	foreign	foreign	ADJ
eltej-4974	198	15	staff	staff	NOUN
eltej-4974	198	16	or	or	CCONJ
eltej-4974	198	17	students	student	NOUN
eltej-4974	198	18	.	.	PUNCT
eltej-4974	199	1	similarly	similarly	ADV
eltej-4974	199	2	,	,	PUNCT
eltej-4974	199	3	hassan	hassan	PROPN
eltej-4974	199	4	and	and	CCONJ
eltej-4974	199	5	ong	ong	PROPN
eltej-4974	199	6	(	(	PUNCT
eltej-4974	199	7	2019	2019	NUM
eltej-4974	199	8	)	)	PUNCT
eltej-4974	199	9	reported	report	VERB
eltej-4974	199	10	that	that	SCONJ
eltej-4974	199	11	within	within	ADP
eltej-4974	199	12	the	the	DET
eltej-4974	199	13	tourism	tourism	NOUN
eltej-4974	199	14	context	context	NOUN
eltej-4974	199	15	,	,	PUNCT
eltej-4974	199	16	english	english	PROPN
eltej-4974	199	17	is	be	AUX
eltej-4974	199	18	being	be	AUX
eltej-4974	199	19	used	use	VERB
eltej-4974	199	20	the	the	DET
eltej-4974	199	21	most	most	ADJ
eltej-4974	199	22	during	during	ADP
eltej-4974	199	23	inquiring	inquire	VERB
eltej-4974	199	24	about	about	ADP
eltej-4974	199	25	international	international	ADJ
eltej-4974	199	26	tourist	tourist	NOUN
eltej-4974	199	27	’s	’s	PART
eltej-4974	199	28	information	information	NOUN
eltej-4974	199	29	and	and	CCONJ
eltej-4974	199	30	needs	need	NOUN
eltej-4974	199	31	.	.	PUNCT
eltej-4974	200	1	in	in	ADP
eltej-4974	200	2	contrast	contrast	NOUN
eltej-4974	200	3	,	,	PUNCT
eltej-4974	200	4	karachedee	karachedee	PROPN
eltej-4974	200	5	(	(	PUNCT
eltej-4974	200	6	2017	2017	NUM
eltej-4974	200	7	)	)	PUNCT
eltej-4974	200	8	reported	report	VERB
eltej-4974	200	9	that	that	SCONJ
eltej-4974	200	10	most	most	ADJ
eltej-4974	200	11	thai	thai	ADJ
eltej-4974	200	12	multinational	multinational	ADJ
eltej-4974	200	13	employees	employee	NOUN
eltej-4974	200	14	required	require	VERB
eltej-4974	200	15	training	training	NOUN
eltej-4974	200	16	in	in	ADP
eltej-4974	200	17	listening	listening	NOUN
eltej-4974	200	18	skills	skill	NOUN
eltej-4974	200	19	as	as	SCONJ
eltej-4974	200	20	they	they	PRON
eltej-4974	200	21	mostly	mostly	ADV
eltej-4974	200	22	used	use	VERB
eltej-4974	200	23	english	english	PROPN
eltej-4974	200	24	during	during	ADP
eltej-4974	200	25	telephone	telephone	NOUN
eltej-4974	200	26	communication	communication	NOUN
eltej-4974	200	27	with	with	ADP
eltej-4974	200	28	both	both	CCONJ
eltej-4974	200	29	internal	internal	ADJ
eltej-4974	200	30	and	and	CCONJ
eltej-4974	200	31	external	external	ADJ
eltej-4974	200	32	customers	customer	NOUN
eltej-4974	200	33	.	.	PUNCT
eltej-4974	201	1	issn	issn	PROPN
eltej-4974	201	2	2621	2621	NUM
eltej-4974	201	3	-	-	SYM
eltej-4974	201	4	6485	6485	NUM
eltej-4974	201	5	english	english	ADJ
eltej-4974	201	6	language	language	NOUN
eltej-4974	201	7	teaching	teach	VERB
eltej-4974	201	8	educational	educational	ADJ
eltej-4974	201	9	journal	journal	NOUN
eltej-4974	201	10	207	207	NUM
eltej-4974	201	11	vol	vol	NOUN
eltej-4974	201	12	.	.	PROPN
eltej-4974	202	1	4	4	NUM
eltej-4974	202	2	,	,	PUNCT
eltej-4974	202	3	no	no	INTJ
eltej-4974	202	4	.	.	NOUN
eltej-4974	202	5	3	3	NUM
eltej-4974	202	6	,	,	PUNCT
eltej-4974	202	7	2021	2021	NUM
eltej-4974	202	8	,	,	PUNCT
eltej-4974	202	9	pp	pp	ADP
eltej-4974	202	10	.	.	PUNCT
eltej-4974	203	1	199	199	NUM
eltej-4974	203	2	-	-	SYM
eltej-4974	203	3	212	212	NUM
eltej-4974	203	4	mat	mat	NOUN
eltej-4974	203	5	husin	husin	NOUN
eltej-4974	203	6	,	,	PUNCT
eltej-4974	203	7	n.z	n.z	PROPN
eltej-4974	203	8	.	.	PROPN
eltej-4974	203	9	&	&	CCONJ
eltej-4974	203	10	radzuan	radzuan	PROPN
eltej-4974	203	11	,	,	PUNCT
eltej-4974	203	12	n.r.m	n.r.m	PROPN
eltej-4974	203	13	.	.	PUNCT
eltej-4974	204	1	(	(	PUNCT
eltej-4974	204	2	identifying	identify	VERB
eltej-4974	204	3	english	english	ADJ
eltej-4974	204	4	language	language	NOUN
eltej-4974	204	5	needs	need	NOUN
eltej-4974	204	6	)	)	PUNCT
eltej-4974	204	7	table	table	NOUN
eltej-4974	204	8	7	7	NUM
eltej-4974	204	9	.	.	PUNCT
eltej-4974	204	10	list	list	NOUN
eltej-4974	204	11	of	of	ADP
eltej-4974	204	12	communicative	communicative	ADJ
eltej-4974	204	13	workplace	workplace	NOUN
eltej-4974	204	14	tasks	task	NOUN
eltej-4974	204	15	using	use	VERB
eltej-4974	204	16	english	english	ADJ
eltej-4974	204	17	tasks	task	NOUN
eltej-4974	204	18	m	m	VERB
eltej-4974	204	19	sd	sd	NOUN
eltej-4974	204	20	socialize	socialize	VERB
eltej-4974	204	21	and	and	CCONJ
eltej-4974	204	22	entertain	entertain	VERB
eltej-4974	204	23	foreign	foreign	ADJ
eltej-4974	204	24	staffs	staff	NOUN
eltej-4974	204	25	/	/	SYM
eltej-4974	204	26	students	student	NOUN
eltej-4974	204	27	2.53	2.53	NUM
eltej-4974	204	28	0.90	0.90	NUM
eltej-4974	204	29	give	give	VERB
eltej-4974	204	30	and	and	CCONJ
eltej-4974	204	31	receive	receive	VERB
eltej-4974	204	32	over	over	ADP
eltej-4974	204	33	the	the	DET
eltej-4974	204	34	phone	phone	NOUN
eltej-4974	204	35	2.29	2.29	NUM
eltej-4974	204	36	0.84	0.84	NUM
eltej-4974	204	37	assisting	assisting	NOUN
eltej-4974	204	38	in	in	ADP
eltej-4974	204	39	an	an	DET
eltej-4974	204	40	interview	interview	NOUN
eltej-4974	204	41	session	session	NOUN
eltej-4974	204	42	2.00	2.00	NUM
eltej-4974	204	43	0.95	0.95	NUM
eltej-4974	204	44	give	give	VERB
eltej-4974	204	45	instructions	instruction	NOUN
eltej-4974	204	46	1.85	1.85	NUM
eltej-4974	204	47	0.78	0.78	NUM
eltej-4974	204	48	give	give	VERB
eltej-4974	204	49	advices	advice	NOUN
eltej-4974	204	50	to	to	ADP
eltej-4974	204	51	staffs	staff	NOUN
eltej-4974	204	52	/	/	SYM
eltej-4974	204	53	students	student	NOUN
eltej-4974	204	54	1.82	1.82	NUM
eltej-4974	204	55	0.76	0.76	NUM
eltej-4974	204	56	describe	describe	NOUN
eltej-4974	204	57	causes	cause	NOUN
eltej-4974	204	58	and	and	CCONJ
eltej-4974	204	59	effects	effect	NOUN
eltej-4974	204	60	of	of	ADP
eltej-4974	204	61	problem	problem	NOUN
eltej-4974	204	62	1.82	1.82	NUM
eltej-4974	204	63	0.80	0.80	NUM
eltej-4974	204	64	describe	describe	VERB
eltej-4974	204	65	job	job	NOUN
eltej-4974	204	66	responsibility	responsibility	NOUN
eltej-4974	204	67	/	/	SYM
eltej-4974	204	68	scope	scope	NOUN
eltej-4974	204	69	1.82	1.82	NUM
eltej-4974	204	70	0.76	0.76	NUM
eltej-4974	204	71	make	make	VERB
eltej-4974	204	72	an	an	DET
eltej-4974	204	73	appointment	appointment	NOUN
eltej-4974	204	74	1.76	1.76	NUM
eltej-4974	204	75	0.74	0.74	NUM
eltej-4974	204	76	explain	explain	VERB
eltej-4974	204	77	procedures	procedure	NOUN
eltej-4974	204	78	and	and	CCONJ
eltej-4974	204	79	guidelines	guideline	VERB
eltej-4974	204	80	1.74	1.74	NUM
eltej-4974	204	81	0.75	0.75	NUM
eltej-4974	204	82	attending	attend	VERB
eltej-4974	204	83	meeting	meeting	NOUN
eltej-4974	204	84	1.71	1.71	NUM
eltej-4974	204	85	0.80	0.80	NUM
eltej-4974	204	86	express	express	ADJ
eltej-4974	204	87	opinions	opinion	NOUN
eltej-4974	204	88	1.71	1.71	NUM
eltej-4974	204	89	0.72	0.72	NUM
eltej-4974	204	90	define	define	NOUN
eltej-4974	205	1	and	and	CCONJ
eltej-4974	205	2	clarify	clarify	VERB
eltej-4974	205	3	meaning	mean	VERB
eltej-4974	205	4	1.71	1.71	NUM
eltej-4974	205	5	0.76	0.76	NUM
eltej-4974	205	6	discuss	discuss	NOUN
eltej-4974	205	7	problems	problem	NOUN
eltej-4974	205	8	1.65	1.65	NUM
eltej-4974	205	9	0.69	0.69	NUM
eltej-4974	205	10	make	make	VERB
eltej-4974	205	11	an	an	DET
eltej-4974	205	12	oral	oral	ADJ
eltej-4974	205	13	presentation	presentation	NOUN
eltej-4974	205	14	or	or	CCONJ
eltej-4974	205	15	a	a	DET
eltej-4974	205	16	report	report	NOUN
eltej-4974	205	17	1.62	1.62	NUM
eltej-4974	205	18	0.74	0.74	NUM
eltej-4974	205	19	describe	describe	NOUN
eltej-4974	205	20	statistics	statistic	NOUN
eltej-4974	205	21	/	/	SYM
eltej-4974	205	22	performance	performance	NOUN
eltej-4974	205	23	1.59	1.59	NUM
eltej-4974	205	24	0.70	0.70	NUM
eltej-4974	205	25	3.3	3.3	NUM
eltej-4974	205	26	.	.	PUNCT
eltej-4974	206	1	research	research	NOUN
eltej-4974	206	2	question	question	NOUN
eltej-4974	206	3	3	3	NUM
eltej-4974	206	4	:	:	PUNCT
eltej-4974	206	5	what	what	DET
eltej-4974	206	6	skills	skill	NOUN
eltej-4974	206	7	do	do	VERB
eltej-4974	206	8	staff	staff	NOUN
eltej-4974	206	9	require	require	VERB
eltej-4974	206	10	in	in	ADP
eltej-4974	206	11	an	an	DET
eltej-4974	206	12	english	english	ADJ
eltej-4974	206	13	course	course	NOUN
eltej-4974	206	14	?	?	PUNCT
eltej-4974	207	1	table	table	NOUN
eltej-4974	207	2	8	8	NUM
eltej-4974	207	3	showed	show	VERB
eltej-4974	207	4	respondents	respondent	NOUN
eltej-4974	207	5	’	’	PART
eltej-4974	207	6	self	self	NOUN
eltej-4974	207	7	-	-	PUNCT
eltej-4974	207	8	rated	rate	VERB
eltej-4974	207	9	proficiency	proficiency	NOUN
eltej-4974	207	10	based	base	VERB
eltej-4974	207	11	on	on	ADP
eltej-4974	207	12	english	english	ADJ
eltej-4974	207	13	language	language	NOUN
eltej-4974	207	14	skills	skill	NOUN
eltej-4974	207	15	.	.	PUNCT
eltej-4974	208	1	most	most	ADJ
eltej-4974	208	2	respondents	respondent	NOUN
eltej-4974	208	3	rated	rate	VERB
eltej-4974	208	4	their	their	PRON
eltej-4974	208	5	best	good	ADJ
eltej-4974	208	6	english	english	ADJ
eltej-4974	208	7	skill	skill	NOUN
eltej-4974	208	8	was	be	AUX
eltej-4974	208	9	reading	read	VERB
eltej-4974	208	10	with	with	ADP
eltej-4974	208	11	a	a	DET
eltej-4974	208	12	mean	mean	ADJ
eltej-4974	208	13	score	score	NOUN
eltej-4974	208	14	of	of	ADP
eltej-4974	208	15	3.65	3.65	NUM
eltej-4974	208	16	followed	follow	VERB
eltej-4974	208	17	by	by	ADP
eltej-4974	208	18	listening	listen	VERB
eltej-4974	208	19	(	(	PUNCT
eltej-4974	208	20	m	m	VERB
eltej-4974	208	21	=	=	NOUN
eltej-4974	208	22	3.44	3.44	NUM
eltej-4974	208	23	)	)	PUNCT
eltej-4974	208	24	,	,	PUNCT
eltej-4974	208	25	writing	write	VERB
eltej-4974	208	26	(	(	PUNCT
eltej-4974	208	27	m	m	NOUN
eltej-4974	208	28	=	=	NOUN
eltej-4974	208	29	3.18	3.18	NUM
eltej-4974	208	30	)	)	PUNCT
eltej-4974	208	31	,	,	PUNCT
eltej-4974	208	32	conversation	conversation	NOUN
eltej-4974	208	33	(	(	PUNCT
eltej-4974	208	34	m	m	NOUN
eltej-4974	208	35	=	=	NOUN
eltej-4974	208	36	3.15	3.15	NUM
eltej-4974	208	37	)	)	PUNCT
eltej-4974	208	38	and	and	CCONJ
eltej-4974	208	39	public	public	ADJ
eltej-4974	208	40	speaking	speak	VERB
eltej-4974	208	41	(	(	PUNCT
eltej-4974	208	42	m	m	VERB
eltej-4974	208	43	=	=	NOUN
eltej-4974	208	44	3.06	3.06	NUM
eltej-4974	208	45	)	)	PUNCT
eltej-4974	208	46	.	.	PUNCT
eltej-4974	209	1	moreover	moreover	ADV
eltej-4974	209	2	,	,	PUNCT
eltej-4974	209	3	most	most	ADJ
eltej-4974	209	4	respondents	respondent	NOUN
eltej-4974	209	5	rated	rate	VERB
eltej-4974	209	6	their	their	PRON
eltej-4974	209	7	overall	overall	ADJ
eltej-4974	209	8	english	english	ADJ
eltej-4974	209	9	skills	skill	NOUN
eltej-4974	209	10	scores	score	NOUN
eltej-4974	209	11	above	above	ADP
eltej-4974	209	12	average	average	ADJ
eltej-4974	209	13	(	(	PUNCT
eltej-4974	209	14	m	m	PROPN
eltej-4974	209	15	=	=	NOUN
eltej-4974	209	16	3.21	3.21	NUM
eltej-4974	209	17	)	)	PUNCT
eltej-4974	209	18	.	.	PUNCT
eltej-4974	210	1	this	this	PRON
eltej-4974	210	2	indicates	indicate	VERB
eltej-4974	210	3	that	that	SCONJ
eltej-4974	210	4	although	although	SCONJ
eltej-4974	210	5	respondents	respondent	NOUN
eltej-4974	210	6	were	be	AUX
eltej-4974	210	7	confident	confident	ADJ
eltej-4974	210	8	with	with	ADP
eltej-4974	210	9	their	their	PRON
eltej-4974	210	10	english	english	ADJ
eltej-4974	210	11	ability	ability	NOUN
eltej-4974	210	12	in	in	ADP
eltej-4974	210	13	skills	skill	NOUN
eltej-4974	210	14	such	such	ADJ
eltej-4974	210	15	as	as	ADP
eltej-4974	210	16	reading	reading	NOUN
eltej-4974	210	17	,	,	PUNCT
eltej-4974	210	18	listening	listen	VERB
eltej-4974	210	19	and	and	CCONJ
eltej-4974	210	20	writing	writing	NOUN
eltej-4974	210	21	,	,	PUNCT
eltej-4974	210	22	they	they	PRON
eltej-4974	210	23	were	be	AUX
eltej-4974	210	24	still	still	ADV
eltej-4974	210	25	weak	weak	ADJ
eltej-4974	210	26	in	in	ADP
eltej-4974	210	27	public	public	ADJ
eltej-4974	210	28	speaking	speaking	NOUN
eltej-4974	210	29	.	.	PUNCT
eltej-4974	211	1	this	this	DET
eltej-4974	211	2	overall	overall	ADJ
eltej-4974	211	3	score	score	NOUN
eltej-4974	211	4	was	be	AUX
eltej-4974	211	5	in	in	ADP
eltej-4974	211	6	contrast	contrast	NOUN
eltej-4974	211	7	with	with	ADP
eltej-4974	211	8	kluensuwan	kluensuwan	PROPN
eltej-4974	211	9	et	et	PROPN
eltej-4974	211	10	al	al	PROPN
eltej-4974	211	11	.	.	PROPN
eltej-4974	212	1	(	(	PUNCT
eltej-4974	212	2	2019	2019	NUM
eltej-4974	212	3	)	)	PUNCT
eltej-4974	212	4	study	study	NOUN
eltej-4974	212	5	who	who	PRON
eltej-4974	212	6	reported	report	VERB
eltej-4974	212	7	that	that	SCONJ
eltej-4974	212	8	thai	thai	PROPN
eltej-4974	212	9	employees	employee	NOUN
eltej-4974	212	10	rated	rate	VERB
eltej-4974	212	11	their	their	PRON
eltej-4974	212	12	english	english	ADJ
eltej-4974	212	13	self	self	NOUN
eltej-4974	212	14	-	-	PUNCT
eltej-4974	212	15	rating	rating	NOUN
eltej-4974	212	16	scores	score	NOUN
eltej-4974	212	17	below	below	ADP
eltej-4974	212	18	average	average	ADJ
eltej-4974	212	19	.	.	PUNCT
eltej-4974	213	1	administrative	administrative	ADJ
eltej-4974	213	2	support	support	NOUN
eltej-4974	213	3	staff	staff	NOUN
eltej-4974	213	4	rated	rate	VERB
eltej-4974	213	5	their	their	PRON
eltej-4974	213	6	public	public	ADJ
eltej-4974	213	7	speaking	speaking	NOUN
eltej-4974	213	8	skills	skill	NOUN
eltej-4974	213	9	in	in	ADP
eltej-4974	213	10	english	english	PROPN
eltej-4974	213	11	to	to	PART
eltej-4974	213	12	be	be	AUX
eltej-4974	213	13	the	the	DET
eltej-4974	213	14	lowest	low	ADJ
eltej-4974	213	15	,	,	PUNCT
eltej-4974	213	16	indicating	indicate	VERB
eltej-4974	213	17	that	that	SCONJ
eltej-4974	213	18	they	they	PRON
eltej-4974	213	19	encountered	encounter	VERB
eltej-4974	213	20	problems	problem	NOUN
eltej-4974	213	21	whenever	whenever	SCONJ
eltej-4974	213	22	they	they	PRON
eltej-4974	213	23	needed	need	VERB
eltej-4974	213	24	to	to	PART
eltej-4974	213	25	do	do	VERB
eltej-4974	213	26	public	public	NOUN
eltej-4974	213	27	speaking	speak	VERB
eltej-4974	213	28	in	in	ADP
eltej-4974	213	29	english	english	PROPN
eltej-4974	213	30	at	at	ADP
eltej-4974	213	31	the	the	DET
eltej-4974	213	32	workplace	workplace	NOUN
eltej-4974	213	33	.	.	PUNCT
eltej-4974	214	1	the	the	DET
eltej-4974	214	2	reasons	reason	NOUN
eltej-4974	214	3	behind	behind	ADP
eltej-4974	214	4	this	this	PRON
eltej-4974	214	5	might	might	AUX
eltej-4974	214	6	be	be	AUX
eltej-4974	214	7	because	because	SCONJ
eltej-4974	214	8	of	of	ADP
eltej-4974	214	9	the	the	DET
eltej-4974	214	10	lack	lack	NOUN
eltej-4974	214	11	of	of	ADP
eltej-4974	214	12	confidence	confidence	NOUN
eltej-4974	214	13	and	and	CCONJ
eltej-4974	214	14	fear	fear	NOUN
eltej-4974	214	15	of	of	ADP
eltej-4974	214	16	making	make	VERB
eltej-4974	214	17	mistakes	mistake	NOUN
eltej-4974	214	18	in	in	ADP
eltej-4974	214	19	front	front	NOUN
eltej-4974	214	20	of	of	ADP
eltej-4974	214	21	other	other	ADJ
eltej-4974	214	22	people	people	NOUN
eltej-4974	214	23	.	.	PUNCT
eltej-4974	215	1	this	this	DET
eltej-4974	215	2	public	public	ADJ
eltej-4974	215	3	speaking	speak	VERB
eltej-4974	215	4	skill	skill	NOUN
eltej-4974	215	5	finding	find	VERB
eltej-4974	215	6	was	be	AUX
eltej-4974	215	7	consistent	consistent	ADJ
eltej-4974	215	8	with	with	ADP
eltej-4974	215	9	the	the	DET
eltej-4974	215	10	results	result	NOUN
eltej-4974	215	11	from	from	ADP
eltej-4974	215	12	studies	study	NOUN
eltej-4974	215	13	by	by	ADP
eltej-4974	215	14	abdullah	abdullah	PROPN
eltej-4974	215	15	et	et	PROPN
eltej-4974	215	16	al	al	PROPN
eltej-4974	215	17	.	.	PROPN
eltej-4974	216	1	(	(	PUNCT
eltej-4974	216	2	2017	2017	NUM
eltej-4974	216	3	)	)	PUNCT
eltej-4974	216	4	,	,	PUNCT
eltej-4974	216	5	hee	hee	PROPN
eltej-4974	216	6	and	and	CCONJ
eltej-4974	216	7	zainal	zainal	ADJ
eltej-4974	216	8	(	(	PUNCT
eltej-4974	216	9	2018	2018	NUM
eltej-4974	216	10	)	)	PUNCT
eltej-4974	216	11	and	and	CCONJ
eltej-4974	216	12	kluensuwan	kluensuwan	PROPN
eltej-4974	216	13	et	et	PROPN
eltej-4974	216	14	al	al	PROPN
eltej-4974	216	15	.	.	PROPN
eltej-4974	217	1	(	(	PUNCT
eltej-4974	217	2	2019	2019	NUM
eltej-4974	217	3	)	)	PUNCT
eltej-4974	217	4	.	.	PUNCT
eltej-4974	218	1	the	the	DET
eltej-4974	218	2	current	current	ADJ
eltej-4974	218	3	study	study	NOUN
eltej-4974	218	4	strongly	strongly	ADV
eltej-4974	218	5	suggests	suggest	VERB
eltej-4974	218	6	that	that	SCONJ
eltej-4974	218	7	support	support	NOUN
eltej-4974	218	8	staff	staff	NOUN
eltej-4974	218	9	need	need	VERB
eltej-4974	218	10	to	to	PART
eltej-4974	218	11	improve	improve	VERB
eltej-4974	218	12	their	their	PRON
eltej-4974	218	13	english	english	PROPN
eltej-4974	218	14	-	-	PUNCT
eltej-4974	218	15	speaking	speak	VERB
eltej-4974	218	16	skills	skill	NOUN
eltej-4974	218	17	especially	especially	ADV
eltej-4974	218	18	involving	involve	VERB
eltej-4974	218	19	conversation	conversation	NOUN
eltej-4974	218	20	and	and	CCONJ
eltej-4974	218	21	public	public	ADJ
eltej-4974	218	22	speaking	speaking	NOUN
eltej-4974	218	23	.	.	PUNCT
eltej-4974	219	1	table	table	NOUN
eltej-4974	219	2	8	8	NUM
eltej-4974	219	3	.	.	PUNCT
eltej-4974	220	1	the	the	DET
eltej-4974	220	2	self	self	NOUN
eltej-4974	220	3	-	-	PUNCT
eltej-4974	220	4	rated	rate	VERB
eltej-4974	220	5	proficiency	proficiency	NOUN
eltej-4974	220	6	in	in	ADP
eltej-4974	220	7	english	english	ADJ
eltej-4974	220	8	language	language	NOUN
eltej-4974	220	9	skills	skill	NOUN
eltej-4974	220	10	skills	skill	NOUN
eltej-4974	220	11	m	m	VERB
eltej-4974	220	12	sd	sd	ADP
eltej-4974	220	13	reading	read	VERB
eltej-4974	220	14	3.65	3.65	NUM
eltej-4974	220	15	0.77	0.77	NUM
eltej-4974	220	16	listening	listen	VERB
eltej-4974	220	17	3.44	3.44	NUM
eltej-4974	220	18	0.66	0.66	NUM
eltej-4974	220	19	overall	overall	ADJ
eltej-4974	220	20	3.21	3.21	NUM
eltej-4974	220	21	0.69	0.69	NUM
eltej-4974	220	22	writing	write	VERB
eltej-4974	220	23	3.18	3.18	NUM
eltej-4974	220	24	0.67	0.67	NUM
eltej-4974	220	25	conversation	conversation	NOUN
eltej-4974	220	26	3.15	3.15	NUM
eltej-4974	220	27	0.74	0.74	NUM
eltej-4974	220	28	public	public	NOUN
eltej-4974	220	29	speaking	speak	VERB
eltej-4974	220	30	3.06	3.06	NUM
eltej-4974	220	31	0.65	0.65	NUM
eltej-4974	220	32	208	208	NUM
eltej-4974	220	33	english	english	ADJ
eltej-4974	220	34	language	language	NOUN
eltej-4974	220	35	teaching	teach	VERB
eltej-4974	220	36	educational	educational	ADJ
eltej-4974	220	37	journal	journal	NOUN
eltej-4974	220	38	issn	issn	PROPN
eltej-4974	220	39	2621	2621	NUM
eltej-4974	220	40	-	-	SYM
eltej-4974	220	41	6485	6485	NUM
eltej-4974	220	42	vol	vol	NOUN
eltej-4974	220	43	.	.	PROPN
eltej-4974	221	1	4	4	NUM
eltej-4974	221	2	,	,	PUNCT
eltej-4974	221	3	no	no	INTJ
eltej-4974	221	4	.	.	NOUN
eltej-4974	221	5	3	3	NUM
eltej-4974	221	6	,	,	PUNCT
eltej-4974	221	7	2021	2021	NUM
eltej-4974	221	8	,	,	PUNCT
eltej-4974	221	9	pp	pp	ADP
eltej-4974	221	10	.	.	PUNCT
eltej-4974	222	1	199	199	NUM
eltej-4974	222	2	-	-	SYM
eltej-4974	222	3	212	212	NUM
eltej-4974	222	4	mat	mat	NOUN
eltej-4974	222	5	husin	husin	NOUN
eltej-4974	222	6	,	,	PUNCT
eltej-4974	222	7	n.z	n.z	PROPN
eltej-4974	222	8	.	.	PROPN
eltej-4974	222	9	&	&	CCONJ
eltej-4974	222	10	radzuan	radzuan	PROPN
eltej-4974	222	11	,	,	PUNCT
eltej-4974	222	12	n.r.m	n.r.m	PROPN
eltej-4974	222	13	.	.	PUNCT
eltej-4974	223	1	(	(	PUNCT
eltej-4974	223	2	identifying	identify	VERB
eltej-4974	223	3	english	english	ADJ
eltej-4974	223	4	language	language	NOUN
eltej-4974	223	5	needs	need	NOUN
eltej-4974	223	6	)	)	PUNCT
eltej-4974	223	7	table	table	NOUN
eltej-4974	223	8	9	9	NUM
eltej-4974	223	9	.	.	PUNCT
eltej-4974	223	10	recommendations	recommendation	NOUN
eltej-4974	223	11	for	for	ADP
eltej-4974	223	12	english	english	ADJ
eltej-4974	223	13	course	course	NOUN
eltej-4974	223	14	contents	content	VERB
eltej-4974	223	15	contents	content	NOUN
eltej-4974	223	16	frequency	frequency	NOUN
eltej-4974	223	17	percentage	percentage	NOUN
eltej-4974	223	18	(	(	PUNCT
eltej-4974	223	19	%	%	NOUN
eltej-4974	223	20	)	)	PUNCT
eltej-4974	223	21	general	general	ADJ
eltej-4974	223	22	english	english	PROPN
eltej-4974	223	23	such	such	ADJ
eltej-4974	223	24	as	as	ADP
eltej-4974	223	25	greeting	greeting	NOUN
eltej-4974	223	26	and	and	CCONJ
eltej-4974	223	27	socializing	socialize	VERB
eltej-4974	223	28	12	12	NUM
eltej-4974	223	29	35	35	NUM
eltej-4974	223	30	%	%	NOUN
eltej-4974	223	31	technical	technical	ADJ
eltej-4974	223	32	english	english	PROPN
eltej-4974	223	33	relating	relate	VERB
eltej-4974	223	34	to	to	ADP
eltej-4974	223	35	human	human	ADJ
eltej-4974	223	36	resource	resource	NOUN
eltej-4974	223	37	and	and	CCONJ
eltej-4974	223	38	administration	administration	NOUN
eltej-4974	223	39	11	11	NUM
eltej-4974	223	40	32	32	NUM
eltej-4974	223	41	%	%	NOUN
eltej-4974	223	42	business	business	NOUN
eltej-4974	223	43	english	english	PROPN
eltej-4974	223	44	such	such	ADJ
eltej-4974	223	45	as	as	ADP
eltej-4974	223	46	discussion	discussion	NOUN
eltej-4974	223	47	,	,	PUNCT
eltej-4974	223	48	negotiation	negotiation	NOUN
eltej-4974	223	49	,	,	PUNCT
eltej-4974	223	50	giving	give	VERB
eltej-4974	223	51	oral	oral	ADJ
eltej-4974	223	52	presentation	presentation	NOUN
eltej-4974	223	53	,	,	PUNCT
eltej-4974	223	54	attending	attend	VERB
eltej-4974	223	55	meetings	meeting	NOUN
eltej-4974	223	56	11	11	NUM
eltej-4974	223	57	32	32	NUM
eltej-4974	223	58	%	%	NOUN
eltej-4974	223	59	table	table	NOUN
eltej-4974	223	60	9	9	NUM
eltej-4974	223	61	displayed	display	VERB
eltej-4974	223	62	respondents	respondent	NOUN
eltej-4974	223	63	’	’	PART
eltej-4974	223	64	recommendations	recommendation	NOUN
eltej-4974	223	65	for	for	ADP
eltej-4974	223	66	the	the	DET
eltej-4974	223	67	contents	content	NOUN
eltej-4974	223	68	they	they	PRON
eltej-4974	223	69	wished	wish	VERB
eltej-4974	223	70	to	to	PART
eltej-4974	223	71	have	have	VERB
eltej-4974	223	72	in	in	ADP
eltej-4974	223	73	their	their	PRON
eltej-4974	223	74	english	english	ADJ
eltej-4974	223	75	course	course	NOUN
eltej-4974	223	76	.	.	PUNCT
eltej-4974	224	1	35	35	NUM
eltej-4974	224	2	percent	percent	NOUN
eltej-4974	224	3	of	of	ADP
eltej-4974	224	4	them	they	PRON
eltej-4974	224	5	required	require	VERB
eltej-4974	224	6	general	general	ADJ
eltej-4974	224	7	english	english	ADJ
eltej-4974	224	8	contents	content	NOUN
eltej-4974	224	9	and	and	CCONJ
eltej-4974	224	10	32	32	NUM
eltej-4974	224	11	percent	percent	NOUN
eltej-4974	224	12	suggested	suggest	VERB
eltej-4974	224	13	both	both	PRON
eltej-4974	224	14	technical	technical	ADJ
eltej-4974	224	15	english	english	PROPN
eltej-4974	224	16	and	and	CCONJ
eltej-4974	224	17	business	business	PROPN
eltej-4974	224	18	english	english	PROPN
eltej-4974	224	19	.	.	PUNCT
eltej-4974	225	1	most	most	ADJ
eltej-4974	225	2	respondents	respondent	NOUN
eltej-4974	225	3	agreed	agree	VERB
eltej-4974	225	4	on	on	ADP
eltej-4974	225	5	proposing	propose	VERB
eltej-4974	225	6	‘	'	PUNCT
eltej-4974	225	7	general	general	ADJ
eltej-4974	225	8	english	english	NOUN
eltej-4974	225	9	such	such	ADJ
eltej-4974	225	10	as	as	ADP
eltej-4974	225	11	greeting	greeting	NOUN
eltej-4974	225	12	and	and	CCONJ
eltej-4974	225	13	socializing	socialize	VERB
eltej-4974	225	14	’	'	PUNCT
eltej-4974	225	15	contents	content	NOUN
eltej-4974	225	16	in	in	ADP
eltej-4974	225	17	their	their	PRON
eltej-4974	225	18	english	english	ADJ
eltej-4974	225	19	training	training	NOUN
eltej-4974	225	20	courses	course	NOUN
eltej-4974	225	21	.	.	PUNCT
eltej-4974	226	1	the	the	DET
eltej-4974	226	2	recommendation	recommendation	NOUN
eltej-4974	226	3	corroborates	corroborate	VERB
eltej-4974	226	4	the	the	DET
eltej-4974	226	5	earlier	early	ADJ
eltej-4974	226	6	claim	claim	NOUN
eltej-4974	226	7	in	in	ADP
eltej-4974	226	8	which	which	PRON
eltej-4974	226	9	respondents	respondent	NOUN
eltej-4974	226	10	mostly	mostly	ADV
eltej-4974	226	11	used	use	VERB
eltej-4974	226	12	english	english	PROPN
eltej-4974	226	13	when	when	SCONJ
eltej-4974	226	14	they	they	PRON
eltej-4974	226	15	socialize	socialize	VERB
eltej-4974	226	16	and	and	CCONJ
eltej-4974	226	17	entertain	entertain	VERB
eltej-4974	226	18	foreign	foreign	ADJ
eltej-4974	226	19	staff	staff	NOUN
eltej-4974	226	20	.	.	PUNCT
eltej-4974	227	1	as	as	ADP
eltej-4974	227	2	such	such	ADJ
eltej-4974	227	3	,	,	PUNCT
eltej-4974	227	4	they	they	PRON
eltej-4974	227	5	perceived	perceive	VERB
eltej-4974	227	6	the	the	DET
eltej-4974	227	7	best	good	ADJ
eltej-4974	227	8	content	content	NOUN
eltej-4974	227	9	for	for	ADP
eltej-4974	227	10	the	the	DET
eltej-4974	227	11	english	english	ADJ
eltej-4974	227	12	training	training	NOUN
eltej-4974	227	13	course	course	NOUN
eltej-4974	227	14	is	be	AUX
eltej-4974	227	15	‘	'	PUNCT
eltej-4974	227	16	general	general	ADJ
eltej-4974	227	17	english	english	NOUN
eltej-4974	227	18	’	'	PUNCT
eltej-4974	227	19	in	in	ADP
eltej-4974	227	20	which	which	PRON
eltej-4974	227	21	the	the	DET
eltej-4974	227	22	course	course	NOUN
eltej-4974	227	23	will	will	AUX
eltej-4974	227	24	involve	involve	VERB
eltej-4974	227	25	enhancing	enhance	VERB
eltej-4974	227	26	their	their	PRON
eltej-4974	227	27	skills	skill	NOUN
eltej-4974	227	28	in	in	ADP
eltej-4974	227	29	reading	reading	NOUN
eltej-4974	227	30	,	,	PUNCT
eltej-4974	227	31	writing	writing	NOUN
eltej-4974	227	32	,	,	PUNCT
eltej-4974	227	33	listening	listen	VERB
eltej-4974	227	34	and	and	CCONJ
eltej-4974	227	35	speaking	speak	VERB
eltej-4974	227	36	.	.	PUNCT
eltej-4974	228	1	furthermore	furthermore	ADV
eltej-4974	228	2	,	,	PUNCT
eltej-4974	228	3	the	the	DET
eltej-4974	228	4	general	general	ADJ
eltej-4974	228	5	english	english	ADJ
eltej-4974	228	6	course	course	NOUN
eltej-4974	228	7	usually	usually	ADV
eltej-4974	228	8	aims	aim	VERB
eltej-4974	228	9	to	to	PART
eltej-4974	228	10	assist	assist	VERB
eltej-4974	228	11	staff	staff	NOUN
eltej-4974	228	12	to	to	PART
eltej-4974	228	13	increase	increase	VERB
eltej-4974	228	14	their	their	PRON
eltej-4974	228	15	vocabulary	vocabulary	NOUN
eltej-4974	228	16	such	such	ADJ
eltej-4974	228	17	as	as	ADP
eltej-4974	228	18	in	in	ADP
eltej-4974	228	19	socializing	socialize	VERB
eltej-4974	228	20	and	and	CCONJ
eltej-4974	228	21	greeting	greet	VERB
eltej-4974	228	22	people	people	NOUN
eltej-4974	228	23	as	as	ADV
eltej-4974	228	24	well	well	ADV
eltej-4974	228	25	as	as	ADP
eltej-4974	228	26	to	to	PART
eltej-4974	228	27	increase	increase	VERB
eltej-4974	228	28	their	their	PRON
eltej-4974	228	29	confidence	confidence	NOUN
eltej-4974	228	30	in	in	ADP
eltej-4974	228	31	using	use	VERB
eltej-4974	228	32	english	english	PROPN
eltej-4974	228	33	at	at	ADP
eltej-4974	228	34	the	the	DET
eltej-4974	228	35	workplace	workplace	NOUN
eltej-4974	228	36	(	(	PUNCT
eltej-4974	228	37	yunus	yunus	PROPN
eltej-4974	228	38	et	et	PROPN
eltej-4974	228	39	al	al	PROPN
eltej-4974	228	40	.	.	PROPN
eltej-4974	228	41	,	,	PUNCT
eltej-4974	228	42	2012	2012	NUM
eltej-4974	228	43	)	)	PUNCT
eltej-4974	228	44	.	.	PUNCT
eltej-4974	229	1	with	with	ADP
eltej-4974	229	2	these	these	DET
eltej-4974	229	3	suggestions	suggestion	NOUN
eltej-4974	229	4	,	,	PUNCT
eltej-4974	229	5	the	the	DET
eltej-4974	229	6	syllabus	syllabus	NOUN
eltej-4974	229	7	designers	designer	NOUN
eltej-4974	229	8	and	and	CCONJ
eltej-4974	229	9	course	course	NOUN
eltej-4974	229	10	developers	developer	NOUN
eltej-4974	229	11	will	will	AUX
eltej-4974	229	12	be	be	AUX
eltej-4974	229	13	able	able	ADJ
eltej-4974	229	14	to	to	PART
eltej-4974	229	15	create	create	VERB
eltej-4974	229	16	the	the	DET
eltej-4974	229	17	most	most	ADV
eltej-4974	229	18	relevant	relevant	ADJ
eltej-4974	229	19	activities	activity	NOUN
eltej-4974	229	20	for	for	ADP
eltej-4974	229	21	the	the	DET
eltej-4974	229	22	english	english	ADJ
eltej-4974	229	23	courses	course	NOUN
eltej-4974	229	24	.	.	PUNCT
eltej-4974	230	1	table	table	NOUN
eltej-4974	230	2	10	10	NUM
eltej-4974	230	3	.	.	PUNCT
eltej-4974	231	1	perceived	perceive	VERB
eltej-4974	231	2	english	english	ADJ
eltej-4974	231	3	skills	skill	NOUN
eltej-4974	231	4	that	that	PRON
eltej-4974	231	5	need	need	VERB
eltej-4974	231	6	improvement	improvement	NOUN
eltej-4974	231	7	skills	skill	NOUN
eltej-4974	231	8	m	m	VERB
eltej-4974	231	9	sd	sd	ADP
eltej-4974	231	10	writing	write	VERB
eltej-4974	231	11	2.59	2.59	NUM
eltej-4974	231	12	0.56	0.56	NUM
eltej-4974	231	13	speaking	speak	VERB
eltej-4974	231	14	2.56	2.56	NUM
eltej-4974	231	15	0.66	0.66	NUM
eltej-4974	231	16	listening	listen	VERB
eltej-4974	231	17	2.32	2.32	NUM
eltej-4974	231	18	0.64	0.64	NUM
eltej-4974	231	19	reading	read	VERB
eltej-4974	231	20	2.29	2.29	NUM
eltej-4974	231	21	0.63	0.63	NUM
eltej-4974	231	22	from	from	ADP
eltej-4974	231	23	table	table	NOUN
eltej-4974	231	24	10	10	NUM
eltej-4974	231	25	,	,	PUNCT
eltej-4974	231	26	it	it	PRON
eltej-4974	231	27	was	be	AUX
eltej-4974	231	28	revealed	reveal	VERB
eltej-4974	231	29	that	that	SCONJ
eltej-4974	231	30	umk	umk	PROPN
eltej-4974	231	31	administrative	administrative	ADJ
eltej-4974	231	32	support	support	NOUN
eltej-4974	231	33	staff	staff	NOUN
eltej-4974	231	34	mostly	mostly	ADV
eltej-4974	231	35	need	need	VERB
eltej-4974	231	36	english	english	PROPN
eltej-4974	231	37	writing	writing	NOUN
eltej-4974	231	38	skill	skill	NOUN
eltej-4974	231	39	with	with	ADP
eltej-4974	231	40	a	a	DET
eltej-4974	231	41	mean	mean	ADJ
eltej-4974	231	42	score	score	NOUN
eltej-4974	231	43	of	of	ADP
eltej-4974	231	44	2.59	2.59	NUM
eltej-4974	231	45	,	,	PUNCT
eltej-4974	231	46	followed	follow	VERB
eltej-4974	231	47	by	by	ADP
eltej-4974	231	48	speaking	speak	VERB
eltej-4974	231	49	(	(	PUNCT
eltej-4974	231	50	m	m	VERB
eltej-4974	231	51	=	=	NOUN
eltej-4974	231	52	2.56	2.56	NUM
eltej-4974	231	53	)	)	PUNCT
eltej-4974	231	54	,	,	PUNCT
eltej-4974	231	55	listening	listen	VERB
eltej-4974	231	56	(	(	PUNCT
eltej-4974	231	57	m	m	NOUN
eltej-4974	231	58	=	=	NOUN
eltej-4974	231	59	2.32	2.32	NUM
eltej-4974	231	60	)	)	PUNCT
eltej-4974	231	61	and	and	CCONJ
eltej-4974	231	62	reading	read	VERB
eltej-4974	231	63	(	(	PUNCT
eltej-4974	231	64	m	m	VERB
eltej-4974	231	65	=	=	NOUN
eltej-4974	231	66	2.29	2.29	NUM
eltej-4974	231	67	)	)	PUNCT
eltej-4974	231	68	.	.	PUNCT
eltej-4974	232	1	most	most	ADJ
eltej-4974	232	2	umk	umk	PROPN
eltej-4974	232	3	administrative	administrative	ADJ
eltej-4974	232	4	support	support	NOUN
eltej-4974	232	5	staff	staff	NOUN
eltej-4974	232	6	claimed	claim	VERB
eltej-4974	232	7	that	that	SCONJ
eltej-4974	232	8	they	they	PRON
eltej-4974	232	9	need	need	VERB
eltej-4974	232	10	to	to	PART
eltej-4974	232	11	improve	improve	VERB
eltej-4974	232	12	on	on	ADP
eltej-4974	232	13	their	their	PRON
eltej-4974	232	14	english	english	ADJ
eltej-4974	232	15	writing	writing	NOUN
eltej-4974	232	16	skills	skill	NOUN
eltej-4974	232	17	.	.	PUNCT
eltej-4974	233	1	in	in	ADP
eltej-4974	233	2	contrast	contrast	NOUN
eltej-4974	233	3	,	,	PUNCT
eltej-4974	233	4	karachedee	karachedee	PROPN
eltej-4974	233	5	(	(	PUNCT
eltej-4974	233	6	2017	2017	NUM
eltej-4974	233	7	)	)	PUNCT
eltej-4974	233	8	reported	report	VERB
eltej-4974	233	9	that	that	SCONJ
eltej-4974	233	10	thailand	thailand	PROPN
eltej-4974	233	11	employees	employee	NOUN
eltej-4974	233	12	perceived	perceive	VERB
eltej-4974	233	13	listening	listening	NOUN
eltej-4974	233	14	skills	skill	NOUN
eltej-4974	233	15	to	to	PART
eltej-4974	233	16	be	be	AUX
eltej-4974	233	17	the	the	DET
eltej-4974	233	18	skill	skill	NOUN
eltej-4974	233	19	most	most	ADV
eltej-4974	233	20	needed	need	VERB
eltej-4974	233	21	for	for	ADP
eltej-4974	233	22	improvement	improvement	NOUN
eltej-4974	233	23	.	.	PUNCT
eltej-4974	234	1	however	however	ADV
eltej-4974	234	2	,	,	PUNCT
eltej-4974	234	3	the	the	DET
eltej-4974	234	4	findings	finding	NOUN
eltej-4974	234	5	from	from	ADP
eltej-4974	234	6	the	the	DET
eltej-4974	234	7	current	current	ADJ
eltej-4974	234	8	study	study	NOUN
eltej-4974	234	9	was	be	AUX
eltej-4974	234	10	consistent	consistent	ADJ
eltej-4974	234	11	with	with	ADP
eltej-4974	234	12	saleh	saleh	NOUN
eltej-4974	234	13	and	and	CCONJ
eltej-4974	234	14	murtaza	murtaza	PROPN
eltej-4974	234	15	(	(	PUNCT
eltej-4974	234	16	2018	2018	NUM
eltej-4974	234	17	)	)	PUNCT
eltej-4974	234	18	study	study	NOUN
eltej-4974	234	19	in	in	ADP
eltej-4974	234	20	which	which	PRON
eltej-4974	234	21	their	their	PRON
eltej-4974	234	22	respondents	respondent	NOUN
eltej-4974	234	23	perceived	perceive	VERB
eltej-4974	234	24	the	the	DET
eltej-4974	234	25	need	need	NOUN
eltej-4974	234	26	to	to	PART
eltej-4974	234	27	master	master	VERB
eltej-4974	234	28	english	english	PROPN
eltej-4974	234	29	writing	writing	NOUN
eltej-4974	234	30	skills	skill	VERB
eltej-4974	234	31	the	the	PRON
eltej-4974	234	32	most	most	ADV
eltej-4974	234	33	as	as	SCONJ
eltej-4974	234	34	most	most	ADJ
eltej-4974	234	35	companies	company	NOUN
eltej-4974	234	36	use	use	VERB
eltej-4974	234	37	english	english	PROPN
eltej-4974	234	38	in	in	ADP
eltej-4974	234	39	written	write	VERB
eltej-4974	234	40	documents	document	NOUN
eltej-4974	234	41	.	.	PUNCT
eltej-4974	235	1	the	the	DET
eltej-4974	235	2	same	same	ADJ
eltej-4974	235	3	explanation	explanation	NOUN
eltej-4974	235	4	can	can	AUX
eltej-4974	235	5	also	also	ADV
eltej-4974	235	6	be	be	AUX
eltej-4974	235	7	interpreted	interpret	VERB
eltej-4974	235	8	towards	towards	ADP
eltej-4974	235	9	public	public	ADJ
eltej-4974	235	10	university	university	NOUN
eltej-4974	235	11	administrative	administrative	ADJ
eltej-4974	235	12	staff	staff	NOUN
eltej-4974	235	13	who	who	PRON
eltej-4974	235	14	need	need	VERB
eltej-4974	235	15	to	to	PART
eltej-4974	235	16	write	write	VERB
eltej-4974	235	17	emails	email	NOUN
eltej-4974	235	18	,	,	PUNCT
eltej-4974	235	19	reports	report	NOUN
eltej-4974	235	20	and	and	CCONJ
eltej-4974	235	21	letters	letter	NOUN
eltej-4974	235	22	in	in	ADP
eltej-4974	235	23	english	english	PROPN
eltej-4974	235	24	,	,	PUNCT
eltej-4974	235	25	besides	besides	SCONJ
eltej-4974	235	26	communicating	communicate	VERB
eltej-4974	235	27	verbally	verbally	ADV
eltej-4974	235	28	with	with	ADP
eltej-4974	235	29	foreign	foreign	ADJ
eltej-4974	235	30	staff	staff	NOUN
eltej-4974	235	31	and	and	CCONJ
eltej-4974	235	32	students	student	NOUN
eltej-4974	235	33	.	.	PUNCT
eltej-4974	236	1	possible	possible	ADJ
eltej-4974	236	2	areas	area	NOUN
eltej-4974	236	3	of	of	ADP
eltej-4974	236	4	improvement	improvement	NOUN
eltej-4974	236	5	related	relate	VERB
eltej-4974	236	6	to	to	ADP
eltej-4974	236	7	english	english	ADJ
eltej-4974	236	8	writing	writing	NOUN
eltej-4974	236	9	skills	skill	NOUN
eltej-4974	236	10	would	would	AUX
eltej-4974	236	11	be	be	AUX
eltej-4974	236	12	structuring	structure	VERB
eltej-4974	236	13	sentences	sentence	NOUN
eltej-4974	236	14	,	,	PUNCT
eltej-4974	236	15	finding	find	VERB
eltej-4974	236	16	ideas	idea	NOUN
eltej-4974	236	17	,	,	PUNCT
eltej-4974	236	18	grammar	grammar	NOUN
eltej-4974	236	19	and	and	CCONJ
eltej-4974	236	20	vocabulary	vocabulary	NOUN
eltej-4974	236	21	(	(	PUNCT
eltej-4974	236	22	kluensuwan	kluensuwan	PROPN
eltej-4974	236	23	et	et	PROPN
eltej-4974	236	24	al	al	PROPN
eltej-4974	236	25	.	.	PROPN
eltej-4974	236	26	,	,	PUNCT
eltej-4974	236	27	2019	2019	NUM
eltej-4974	236	28	;	;	PUNCT
eltej-4974	236	29	singh	singh	PROPN
eltej-4974	236	30	&	&	CCONJ
eltej-4974	236	31	harun	harun	PROPN
eltej-4974	236	32	,	,	PUNCT
eltej-4974	236	33	2020	2020	NUM
eltej-4974	236	34	)	)	PUNCT
eltej-4974	236	35	.	.	PUNCT
eltej-4974	237	1	4	4	X
eltej-4974	237	2	.	.	X
eltej-4974	237	3	conclusion	conclusion	NOUN
eltej-4974	237	4	this	this	DET
eltej-4974	237	5	paper	paper	NOUN
eltej-4974	237	6	has	have	AUX
eltej-4974	237	7	put	put	VERB
eltej-4974	237	8	some	some	DET
eltej-4974	237	9	attention	attention	NOUN
eltej-4974	237	10	on	on	ADP
eltej-4974	237	11	the	the	DET
eltej-4974	237	12	feedback	feedback	NOUN
eltej-4974	237	13	from	from	ADP
eltej-4974	237	14	administrative	administrative	ADJ
eltej-4974	237	15	support	support	NOUN
eltej-4974	237	16	staff	staff	NOUN
eltej-4974	237	17	on	on	ADP
eltej-4974	237	18	the	the	DET
eltej-4974	237	19	significance	significance	NOUN
eltej-4974	237	20	of	of	ADP
eltej-4974	237	21	english	english	ADJ
eltej-4974	237	22	language	language	NOUN
eltej-4974	237	23	use	use	NOUN
eltej-4974	237	24	at	at	ADP
eltej-4974	237	25	higher	high	ADJ
eltej-4974	237	26	learning	learn	VERB
eltej-4974	237	27	institutions	institution	NOUN
eltej-4974	237	28	,	,	PUNCT
eltej-4974	237	29	particularly	particularly	ADV
eltej-4974	237	30	in	in	ADP
eltej-4974	237	31	umk	umk	NOUN
eltej-4974	237	32	and	and	CCONJ
eltej-4974	237	33	also	also	ADV
eltej-4974	237	34	their	their	PRON
eltej-4974	237	35	needs	need	NOUN
eltej-4974	237	36	for	for	ADP
eltej-4974	237	37	the	the	DET
eltej-4974	237	38	english	english	ADJ
eltej-4974	237	39	language	language	NOUN
eltej-4974	237	40	to	to	PART
eltej-4974	237	41	perform	perform	VERB
eltej-4974	237	42	effectively	effectively	ADV
eltej-4974	237	43	in	in	ADP
eltej-4974	237	44	their	their	PRON
eltej-4974	237	45	workplace	workplace	NOUN
eltej-4974	237	46	.	.	PUNCT
eltej-4974	238	1	these	these	DET
eltej-4974	238	2	administrative	administrative	ADJ
eltej-4974	238	3	support	support	NOUN
eltej-4974	238	4	staff	staff	NOUN
eltej-4974	238	5	strongly	strongly	ADV
eltej-4974	238	6	believed	believe	VERB
eltej-4974	238	7	that	that	SCONJ
eltej-4974	238	8	being	be	AUX
eltej-4974	238	9	competent	competent	ADJ
eltej-4974	238	10	in	in	ADP
eltej-4974	238	11	english	english	ADJ
eltej-4974	238	12	language	language	NOUN
eltej-4974	238	13	may	may	AUX
eltej-4974	238	14	help	help	VERB
eltej-4974	238	15	them	they	PRON
eltej-4974	238	16	in	in	ADP
eltej-4974	238	17	career	career	NOUN
eltej-4974	238	18	advancement	advancement	NOUN
eltej-4974	238	19	and	and	CCONJ
eltej-4974	238	20	they	they	PRON
eltej-4974	238	21	acknowledged	acknowledge	VERB
eltej-4974	238	22	that	that	SCONJ
eltej-4974	238	23	their	their	PRON
eltej-4974	238	24	current	current	ADJ
eltej-4974	238	25	english	english	ADJ
eltej-4974	238	26	skills	skill	NOUN
eltej-4974	238	27	are	be	AUX
eltej-4974	238	28	not	not	PART
eltej-4974	238	29	at	at	ADP
eltej-4974	238	30	an	an	DET
eltej-4974	238	31	acceptable	acceptable	ADJ
eltej-4974	238	32	level	level	NOUN
eltej-4974	238	33	which	which	PRON
eltej-4974	238	34	needs	need	VERB
eltej-4974	238	35	proper	proper	ADJ
eltej-4974	238	36	enhancement	enhancement	NOUN
eltej-4974	238	37	.	.	PUNCT
eltej-4974	239	1	furthermore	furthermore	ADV
eltej-4974	239	2	,	,	PUNCT
eltej-4974	239	3	they	they	PRON
eltej-4974	239	4	agreed	agree	VERB
eltej-4974	239	5	that	that	SCONJ
eltej-4974	239	6	they	they	PRON
eltej-4974	239	7	need	need	VERB
eltej-4974	239	8	to	to	PART
eltej-4974	239	9	use	use	VERB
eltej-4974	239	10	english	english	PROPN
eltej-4974	239	11	mostly	mostly	ADV
eltej-4974	239	12	with	with	ADP
eltej-4974	239	13	foreign	foreign	ADJ
eltej-4974	239	14	staff	staff	NOUN
eltej-4974	239	15	and	and	CCONJ
eltej-4974	239	16	students	student	NOUN
eltej-4974	239	17	at	at	ADP
eltej-4974	239	18	their	their	PRON
eltej-4974	239	19	workplace	workplace	NOUN
eltej-4974	239	20	.	.	PUNCT
eltej-4974	240	1	it	it	PRON
eltej-4974	240	2	is	be	AUX
eltej-4974	240	3	also	also	ADV
eltej-4974	240	4	found	find	VERB
eltej-4974	240	5	that	that	SCONJ
eltej-4974	240	6	administrative	administrative	ADJ
eltej-4974	240	7	support	support	NOUN
eltej-4974	240	8	staff	staff	NOUN
eltej-4974	240	9	highlighted	highlight	VERB
eltej-4974	240	10	the	the	DET
eltej-4974	240	11	needs	need	NOUN
eltej-4974	240	12	to	to	PART
eltej-4974	240	13	improve	improve	VERB
eltej-4974	240	14	their	their	PRON
eltej-4974	240	15	english	english	ADJ
eltej-4974	240	16	writing	writing	NOUN
eltej-4974	240	17	skill	skill	NOUN
eltej-4974	240	18	more	more	ADJ
eltej-4974	240	19	than	than	ADP
eltej-4974	240	20	other	other	ADJ
eltej-4974	240	21	skills	skill	NOUN
eltej-4974	240	22	.	.	PUNCT
eltej-4974	241	1	these	these	DET
eltej-4974	241	2	findings	finding	NOUN
eltej-4974	241	3	could	could	AUX
eltej-4974	241	4	benefit	benefit	VERB
eltej-4974	241	5	the	the	DET
eltej-4974	241	6	esp	esp	ADJ
eltej-4974	241	7	syllabus	syllabus	NOUN
eltej-4974	241	8	designers	designer	NOUN
eltej-4974	241	9	and	and	CCONJ
eltej-4974	241	10	materials	material	NOUN
eltej-4974	241	11	developers	developer	NOUN
eltej-4974	241	12	to	to	PART
eltej-4974	241	13	produce	produce	VERB
eltej-4974	241	14	relevant	relevant	ADJ
eltej-4974	241	15	training	training	NOUN
eltej-4974	241	16	or	or	CCONJ
eltej-4974	241	17	course	course	NOUN
eltej-4974	241	18	contents	content	NOUN
eltej-4974	241	19	and	and	CCONJ
eltej-4974	241	20	materials	material	NOUN
eltej-4974	241	21	for	for	ADP
eltej-4974	241	22	human	human	ADJ
eltej-4974	241	23	resource	resource	NOUN
eltej-4974	241	24	staff	staff	NOUN
eltej-4974	241	25	in	in	ADP
eltej-4974	241	26	general	general	ADJ
eltej-4974	241	27	and	and	CCONJ
eltej-4974	241	28	administrative	administrative	ADJ
eltej-4974	241	29	support	support	NOUN
eltej-4974	241	30	staff	staff	NOUN
eltej-4974	241	31	of	of	ADP
eltej-4974	241	32	umk	umk	NOUN
eltej-4974	241	33	specifically	specifically	ADV
eltej-4974	241	34	.	.	PUNCT
eltej-4974	242	1	there	there	PRON
eltej-4974	242	2	are	be	VERB
eltej-4974	242	3	several	several	ADJ
eltej-4974	242	4	implications	implication	NOUN
eltej-4974	242	5	from	from	ADP
eltej-4974	242	6	this	this	DET
eltej-4974	242	7	study	study	NOUN
eltej-4974	242	8	and	and	CCONJ
eltej-4974	242	9	one	one	NUM
eltej-4974	242	10	of	of	ADP
eltej-4974	242	11	those	those	PRON
eltej-4974	242	12	is	be	AUX
eltej-4974	242	13	in	in	ADP
eltej-4974	242	14	terms	term	NOUN
eltej-4974	242	15	of	of	ADP
eltej-4974	242	16	the	the	DET
eltej-4974	242	17	language	language	NOUN
eltej-4974	242	18	policy	policy	NOUN
eltej-4974	242	19	of	of	ADP
eltej-4974	242	20	the	the	DET
eltej-4974	242	21	university	university	NOUN
eltej-4974	242	22	.	.	PUNCT
eltej-4974	243	1	the	the	DET
eltej-4974	243	2	top	top	ADJ
eltej-4974	243	3	management	management	NOUN
eltej-4974	243	4	of	of	ADP
eltej-4974	243	5	malaysian	malaysian	ADJ
eltej-4974	243	6	public	public	ADJ
eltej-4974	243	7	universities	university	NOUN
eltej-4974	243	8	should	should	AUX
eltej-4974	243	9	give	give	VERB
eltej-4974	243	10	priorities	priority	NOUN
eltej-4974	243	11	in	in	ADP
eltej-4974	243	12	introducing	introduce	VERB
eltej-4974	243	13	a	a	DET
eltej-4974	243	14	policy	policy	NOUN
eltej-4974	243	15	to	to	PART
eltej-4974	243	16	encourage	encourage	VERB
eltej-4974	243	17	more	more	ADJ
eltej-4974	243	18	english	english	ADJ
eltej-4974	243	19	usage	usage	NOUN
eltej-4974	243	20	among	among	ADP
eltej-4974	243	21	administrative	administrative	ADJ
eltej-4974	243	22	staff	staff	NOUN
eltej-4974	243	23	at	at	ADP
eltej-4974	243	24	the	the	DET
eltej-4974	243	25	workplace	workplace	NOUN
eltej-4974	243	26	with	with	ADP
eltej-4974	243	27	the	the	DET
eltej-4974	243	28	purpose	purpose	NOUN
eltej-4974	243	29	of	of	ADP
eltej-4974	243	30	giving	give	VERB
eltej-4974	243	31	more	more	ADJ
eltej-4974	243	32	opportunities	opportunity	NOUN
eltej-4974	243	33	for	for	SCONJ
eltej-4974	243	34	staff	staff	NOUN
eltej-4974	243	35	to	to	PART
eltej-4974	243	36	practice	practice	VERB
eltej-4974	243	37	their	their	PRON
eltej-4974	243	38	english	english	ADJ
eltej-4974	243	39	language	language	NOUN
eltej-4974	243	40	skills	skill	NOUN
eltej-4974	243	41	among	among	ADP
eltej-4974	243	42	themselves	themselves	PRON
eltej-4974	243	43	as	as	ADV
eltej-4974	243	44	well	well	ADV
eltej-4974	243	45	as	as	ADP
eltej-4974	243	46	to	to	PART
eltej-4974	243	47	serve	serve	VERB
eltej-4974	243	48	the	the	DET
eltej-4974	243	49	international	international	ADJ
eltej-4974	243	50	staff	staff	NOUN
eltej-4974	243	51	and	and	CCONJ
eltej-4974	243	52	students	student	NOUN
eltej-4974	243	53	.	.	PUNCT
eltej-4974	244	1	furthermore	furthermore	ADV
eltej-4974	244	2	,	,	PUNCT
eltej-4974	244	3	the	the	DET
eltej-4974	244	4	human	human	ADJ
eltej-4974	244	5	resource	resource	NOUN
eltej-4974	244	6	issn	issn	VERB
eltej-4974	244	7	2621	2621	NUM
eltej-4974	244	8	-	-	SYM
eltej-4974	244	9	6485	6485	NUM
eltej-4974	244	10	english	english	ADJ
eltej-4974	244	11	language	language	NOUN
eltej-4974	244	12	teaching	teach	VERB
eltej-4974	244	13	educational	educational	ADJ
eltej-4974	244	14	journal	journal	NOUN
eltej-4974	244	15	209	209	NUM
eltej-4974	244	16	vol	vol	NOUN
eltej-4974	244	17	.	.	PUNCT
eltej-4974	245	1	4	4	NUM
eltej-4974	245	2	,	,	PUNCT
eltej-4974	245	3	no	no	INTJ
eltej-4974	245	4	.	.	NOUN
eltej-4974	245	5	3	3	NUM
eltej-4974	245	6	,	,	PUNCT
eltej-4974	245	7	2021	2021	NUM
eltej-4974	245	8	,	,	PUNCT
eltej-4974	245	9	pp	pp	ADP
eltej-4974	245	10	.	.	PUNCT
eltej-4974	246	1	199	199	NUM
eltej-4974	246	2	-	-	SYM
eltej-4974	246	3	212	212	NUM
eltej-4974	246	4	mat	mat	NOUN
eltej-4974	246	5	husin	husin	NOUN
eltej-4974	246	6	,	,	PUNCT
eltej-4974	246	7	n.z	n.z	PROPN
eltej-4974	246	8	.	.	PROPN
eltej-4974	246	9	&	&	CCONJ
eltej-4974	246	10	radzuan	radzuan	PROPN
eltej-4974	246	11	,	,	PUNCT
eltej-4974	246	12	n.r.m	n.r.m	PROPN
eltej-4974	246	13	.	.	PUNCT
eltej-4974	247	1	(	(	PUNCT
eltej-4974	247	2	identifying	identify	VERB
eltej-4974	247	3	english	english	ADJ
eltej-4974	247	4	language	language	NOUN
eltej-4974	247	5	needs	need	NOUN
eltej-4974	247	6	)	)	PUNCT
eltej-4974	247	7	development	development	NOUN
eltej-4974	247	8	department	department	PROPN
eltej-4974	247	9	of	of	ADP
eltej-4974	247	10	malaysian	malaysian	PROPN
eltej-4974	247	11	public	public	PROPN
eltej-4974	247	12	university	university	PROPN
eltej-4974	247	13	also	also	ADV
eltej-4974	247	14	needs	need	VERB
eltej-4974	247	15	to	to	PART
eltej-4974	247	16	put	put	VERB
eltej-4974	247	17	forth	forth	ADP
eltej-4974	247	18	a	a	DET
eltej-4974	247	19	comprehensive	comprehensive	ADJ
eltej-4974	247	20	english	english	ADJ
eltej-4974	247	21	continuous	continuous	ADJ
eltej-4974	247	22	professional	professional	ADJ
eltej-4974	247	23	development	development	NOUN
eltej-4974	247	24	curriculum	curriculum	NOUN
eltej-4974	247	25	to	to	PART
eltej-4974	247	26	develop	develop	VERB
eltej-4974	247	27	and	and	CCONJ
eltej-4974	247	28	assist	assist	VERB
eltej-4974	247	29	all	all	DET
eltej-4974	247	30	university	university	NOUN
eltej-4974	247	31	staff	staff	NOUN
eltej-4974	247	32	to	to	PART
eltej-4974	247	33	enhance	enhance	VERB
eltej-4974	247	34	their	their	PRON
eltej-4974	247	35	english	english	ADJ
eltej-4974	247	36	competencies	competency	NOUN
eltej-4974	247	37	and	and	CCONJ
eltej-4974	247	38	eventually	eventually	ADV
eltej-4974	247	39	support	support	VERB
eltej-4974	247	40	the	the	DET
eltej-4974	247	41	university	university	NOUN
eltej-4974	247	42	’s	’s	PART
eltej-4974	247	43	internationalization	internationalization	NOUN
eltej-4974	247	44	agenda	agenda	NOUN
eltej-4974	247	45	.	.	PUNCT
eltej-4974	248	1	the	the	DET
eltej-4974	248	2	sample	sample	NOUN
eltej-4974	248	3	selected	select	VERB
eltej-4974	248	4	for	for	ADP
eltej-4974	248	5	this	this	DET
eltej-4974	248	6	study	study	NOUN
eltej-4974	248	7	was	be	AUX
eltej-4974	248	8	specifically	specifically	ADV
eltej-4974	248	9	administrative	administrative	ADJ
eltej-4974	248	10	support	support	NOUN
eltej-4974	248	11	staff	staff	NOUN
eltej-4974	248	12	who	who	PRON
eltej-4974	248	13	are	be	AUX
eltej-4974	248	14	currently	currently	ADV
eltej-4974	248	15	working	work	VERB
eltej-4974	248	16	in	in	ADP
eltej-4974	248	17	umk	umk	NOUN
eltej-4974	248	18	;	;	PUNCT
eltej-4974	248	19	thus	thus	ADV
eltej-4974	248	20	,	,	PUNCT
eltej-4974	248	21	the	the	DET
eltej-4974	248	22	results	result	NOUN
eltej-4974	248	23	obtained	obtain	VERB
eltej-4974	248	24	in	in	ADP
eltej-4974	248	25	this	this	DET
eltej-4974	248	26	study	study	NOUN
eltej-4974	248	27	may	may	AUX
eltej-4974	248	28	not	not	PART
eltej-4974	248	29	be	be	AUX
eltej-4974	248	30	applicable	applicable	ADJ
eltej-4974	248	31	to	to	ADP
eltej-4974	248	32	administrative	administrative	ADJ
eltej-4974	248	33	support	support	NOUN
eltej-4974	248	34	staff	staff	NOUN
eltej-4974	248	35	in	in	ADP
eltej-4974	248	36	other	other	ADJ
eltej-4974	248	37	malaysian	malaysian	ADJ
eltej-4974	248	38	public	public	ADJ
eltej-4974	248	39	universities	university	NOUN
eltej-4974	248	40	.	.	PUNCT
eltej-4974	249	1	it	it	PRON
eltej-4974	249	2	is	be	AUX
eltej-4974	249	3	recommended	recommend	VERB
eltej-4974	249	4	that	that	SCONJ
eltej-4974	249	5	future	future	ADJ
eltej-4974	249	6	studies	study	NOUN
eltej-4974	249	7	to	to	PART
eltej-4974	249	8	get	get	VERB
eltej-4974	249	9	better	well	ADJ
eltej-4974	249	10	and	and	CCONJ
eltej-4974	249	11	deeper	deep	ADJ
eltej-4974	249	12	understanding	understanding	NOUN
eltej-4974	249	13	of	of	ADP
eltej-4974	249	14	the	the	DET
eltej-4974	249	15	english	english	ADJ
eltej-4974	249	16	communication	communication	NOUN
eltej-4974	249	17	needs	need	VERB
eltej-4974	249	18	through	through	ADP
eltej-4974	249	19	observations	observation	NOUN
eltej-4974	249	20	on	on	ADP
eltej-4974	249	21	the	the	DET
eltej-4974	249	22	interaction	interaction	NOUN
eltej-4974	249	23	between	between	ADP
eltej-4974	249	24	administrative	administrative	ADJ
eltej-4974	249	25	support	support	NOUN
eltej-4974	249	26	staff	staff	NOUN
eltej-4974	249	27	interaction	interaction	NOUN
eltej-4974	249	28	and	and	CCONJ
eltej-4974	249	29	their	their	PRON
eltej-4974	249	30	co	co	NOUN
eltej-4974	249	31	-	-	NOUN
eltej-4974	249	32	workers	worker	NOUN
eltej-4974	249	33	,	,	PUNCT
eltej-4974	249	34	students	student	NOUN
eltej-4974	249	35	as	as	ADV
eltej-4974	249	36	well	well	ADV
eltej-4974	249	37	as	as	ADP
eltej-4974	249	38	lecturers	lecturer	NOUN
eltej-4974	249	39	.	.	PUNCT
eltej-4974	250	1	in	in	ADP
eltej-4974	250	2	addition	addition	NOUN
eltej-4974	250	3	,	,	PUNCT
eltej-4974	250	4	focus	focus	NOUN
eltej-4974	250	5	group	group	NOUN
eltej-4974	250	6	discussion	discussion	NOUN
eltej-4974	250	7	with	with	ADP
eltej-4974	250	8	supervisors	supervisor	NOUN
eltej-4974	250	9	made	make	VERB
eltej-4974	250	10	up	up	ADP
eltej-4974	250	11	of	of	ADP
eltej-4974	250	12	the	the	DET
eltej-4974	250	13	officers	officer	NOUN
eltej-4974	250	14	and	and	CCONJ
eltej-4974	250	15	academicians	academician	NOUN
eltej-4974	250	16	to	to	PART
eltej-4974	250	17	see	see	VERB
eltej-4974	250	18	their	their	PRON
eltej-4974	250	19	views	view	NOUN
eltej-4974	250	20	on	on	ADP
eltej-4974	250	21	the	the	DET
eltej-4974	250	22	use	use	NOUN
eltej-4974	250	23	of	of	ADP
eltej-4974	250	24	english	english	PROPN
eltej-4974	250	25	by	by	ADP
eltej-4974	250	26	the	the	DET
eltej-4974	250	27	support	support	NOUN
eltej-4974	250	28	staff	staff	NOUN
eltej-4974	250	29	at	at	ADP
eltej-4974	250	30	the	the	DET
eltej-4974	250	31	workplace	workplace	NOUN
eltej-4974	250	32	could	could	AUX
eltej-4974	250	33	also	also	ADV
eltej-4974	250	34	be	be	AUX
eltej-4974	250	35	used	use	VERB
eltej-4974	250	36	as	as	ADP
eltej-4974	250	37	one	one	NUM
eltej-4974	250	38	of	of	ADP
eltej-4974	250	39	the	the	DET
eltej-4974	250	40	data	datum	NOUN
eltej-4974	250	41	collection	collection	NOUN
eltej-4974	250	42	methods	method	NOUN
eltej-4974	250	43	in	in	ADP
eltej-4974	250	44	future	future	ADJ
eltej-4974	250	45	studies	study	NOUN
eltej-4974	250	46	.	.	PUNCT
eltej-4974	251	1	acknowledgment	acknowledgment	NOUN
eltej-4974	251	2	we	we	PRON
eltej-4974	251	3	would	would	AUX
eltej-4974	251	4	like	like	VERB
eltej-4974	251	5	to	to	PART
eltej-4974	251	6	thank	thank	VERB
eltej-4974	251	7	all	all	DET
eltej-4974	251	8	participants	participant	NOUN
eltej-4974	251	9	and	and	CCONJ
eltej-4974	251	10	individuals	individual	NOUN
eltej-4974	251	11	who	who	PRON
eltej-4974	251	12	contributed	contribute	VERB
eltej-4974	251	13	to	to	ADP
eltej-4974	251	14	this	this	DET
eltej-4974	251	15	study	study	NOUN
eltej-4974	251	16	.	.	PUNCT
eltej-4974	252	1	declarations	declaration	NOUN
eltej-4974	252	2	author	author	NOUN
eltej-4974	252	3	contribution	contribution	NOUN
eltej-4974	252	4	:	:	PUNCT
eltej-4974	252	5	the	the	DET
eltej-4974	252	6	main	main	ADJ
eltej-4974	252	7	author	author	NOUN
eltej-4974	252	8	carried	carry	VERB
eltej-4974	252	9	out	out	ADP
eltej-4974	252	10	the	the	DET
eltej-4974	252	11	study	study	NOUN
eltej-4974	252	12	with	with	ADP
eltej-4974	252	13	the	the	DET
eltej-4974	252	14	guidance	guidance	NOUN
eltej-4974	252	15	from	from	ADP
eltej-4974	252	16	the	the	DET
eltej-4974	252	17	coauthor	coauthor	NOUN
eltej-4974	252	18	.	.	PUNCT
eltej-4974	253	1	both	both	DET
eltej-4974	253	2	authors	author	NOUN
eltej-4974	253	3	discussed	discuss	VERB
eltej-4974	253	4	the	the	DET
eltej-4974	253	5	results	result	NOUN
eltej-4974	253	6	of	of	ADP
eltej-4974	253	7	the	the	DET
eltej-4974	253	8	study	study	NOUN
eltej-4974	253	9	and	and	CCONJ
eltej-4974	253	10	contributed	contribute	VERB
eltej-4974	253	11	to	to	ADP
eltej-4974	253	12	the	the	DET
eltej-4974	253	13	final	final	ADJ
eltej-4974	253	14	version	version	NOUN
eltej-4974	253	15	of	of	ADP
eltej-4974	253	16	the	the	DET
eltej-4974	253	17	manuscript	manuscript	NOUN
eltej-4974	253	18	.	.	PUNCT
eltej-4974	254	1	funding	funding	NOUN
eltej-4974	254	2	statement	statement	NOUN
eltej-4974	254	3	:	:	PUNCT
eltej-4974	254	4	the	the	DET
eltej-4974	254	5	research	research	NOUN
eltej-4974	254	6	is	be	AUX
eltej-4974	254	7	non	non	ADJ
eltej-4974	254	8	-	-	ADJ
eltej-4974	254	9	funded	funded	ADJ
eltej-4974	254	10	conflict	conflict	NOUN
eltej-4974	254	11	of	of	ADP
eltej-4974	254	12	interest	interest	NOUN
eltej-4974	254	13	:	:	PUNCT
eltej-4974	254	14	the	the	DET
eltej-4974	254	15	authors	author	NOUN
eltej-4974	254	16	declare	declare	VERB
eltej-4974	254	17	no	no	DET
eltej-4974	254	18	conflict	conflict	NOUN
eltej-4974	254	19	of	of	ADP
eltej-4974	254	20	interest	interest	NOUN
eltej-4974	254	21	.	.	PUNCT
eltej-4974	255	1	additional	additional	ADJ
eltej-4974	255	2	information	information	NOUN
eltej-4974	255	3	:	:	PUNCT
eltej-4974	255	4	no	no	DET
eltej-4974	255	5	additional	additional	ADJ
eltej-4974	255	6	information	information	NOUN
eltej-4974	255	7	is	be	AUX
eltej-4974	255	8	available	available	ADJ
eltej-4974	255	9	for	for	ADP
eltej-4974	255	10	this	this	DET
eltej-4974	255	11	paper	paper	NOUN
eltej-4974	255	12	.	.	PUNCT
eltej-4974	256	1	references	reference	NOUN
eltej-4974	256	2	abdullah	abdullah	PROPN
eltej-4974	256	3	,	,	PUNCT
eltej-4974	256	4	a.	a.	NOUN
eltej-4974	256	5	t.	t.	PROPN
eltej-4974	256	6	h.	h.	PROPN
eltej-4974	256	7	(	(	PUNCT
eltej-4974	256	8	2014	2014	NUM
eltej-4974	256	9	)	)	PUNCT
eltej-4974	256	10	.	.	PUNCT
eltej-4974	257	1	communication	communication	NOUN
eltej-4974	257	2	apprehension	apprehension	NOUN
eltej-4974	257	3	in	in	ADP
eltej-4974	257	4	using	use	VERB
eltej-4974	257	5	english	english	ADJ
eltej-4974	257	6	language	language	NOUN
eltej-4974	257	7	among	among	ADP
eltej-4974	257	8	non	non	ADJ
eltej-4974	257	9	-	-	ADJ
eltej-4974	257	10	academic	academic	ADJ
eltej-4974	257	11	officers	officer	NOUN
eltej-4974	257	12	at	at	ADP
eltej-4974	257	13	a	a	DET
eltej-4974	257	14	public	public	ADJ
eltej-4974	257	15	university	university	NOUN
eltej-4974	257	16	in	in	ADP
eltej-4974	257	17	malaysia	malaysia	PROPN
eltej-4974	257	18	.	.	PUNCT
eltej-4974	258	1	international	international	ADJ
eltej-4974	258	2	journal	journal	PROPN
eltej-4974	258	3	of	of	ADP
eltej-4974	258	4	education	education	NOUN
eltej-4974	258	5	and	and	CCONJ
eltej-4974	258	6	research	research	NOUN
eltej-4974	258	7	,	,	PUNCT
eltej-4974	258	8	2(12	2(12	NUM
eltej-4974	258	9	)	)	PUNCT
eltej-4974	258	10	,	,	PUNCT
eltej-4974	258	11	361–370	361–370	NUM
eltej-4974	258	12	.	.	PUNCT
eltej-4974	259	1	abdullah	abdullah	PROPN
eltej-4974	259	2	,	,	PUNCT
eltej-4974	259	3	n.	n.	PROPN
eltej-4974	259	4	s.	s.	PROPN
eltej-4974	259	5	,	,	PUNCT
eltej-4974	259	6	zainal	zainal	PROPN
eltej-4974	259	7	abidin	abidin	PROPN
eltej-4974	259	8	,	,	PUNCT
eltej-4974	259	9	a.	a.	NOUN
eltej-4974	259	10	a.	a.	PROPN
eltej-4974	259	11	,	,	PUNCT
eltej-4974	259	12	zaini	zaini	PROPN
eltej-4974	259	13	,	,	PUNCT
eltej-4974	259	14	z.	z.	PROPN
eltej-4974	259	15	,	,	PUNCT
eltej-4974	259	16	&	&	CCONJ
eltej-4974	259	17	wahab	wahab	PROPN
eltej-4974	259	18	,	,	PUNCT
eltej-4974	259	19	p.	p.	NOUN
eltej-4974	259	20	(	(	PUNCT
eltej-4974	259	21	2017	2017	NUM
eltej-4974	259	22	)	)	PUNCT
eltej-4974	259	23	.	.	PUNCT
eltej-4974	260	1	the	the	DET
eltej-4974	260	2	english	english	ADJ
eltej-4974	260	3	language	language	NOUN
eltej-4974	260	4	needs	need	NOUN
eltej-4974	260	5	of	of	ADP
eltej-4974	260	6	employees	employee	NOUN
eltej-4974	260	7	in	in	ADP
eltej-4974	260	8	selected	select	VERB
eltej-4974	260	9	islamic	islamic	ADJ
eltej-4974	260	10	institutions	institution	NOUN
eltej-4974	260	11	in	in	ADP
eltej-4974	260	12	malaysia	malaysia	PROPN
eltej-4974	260	13	.	.	PUNCT
eltej-4974	261	1	jurnal	jurnal	PROPN
eltej-4974	261	2	sultan	sultan	PROPN
eltej-4974	261	3	alauddin	alauddin	NOUN
eltej-4974	261	4	sulaiman	sulaiman	NOUN
eltej-4974	261	5	shah	shah	NOUN
eltej-4974	261	6	,	,	PUNCT
eltej-4974	261	7	4(2	4(2	NUM
eltej-4974	261	8	)	)	PUNCT
eltej-4974	261	9	.	.	PUNCT
eltej-4974	262	1	afip	afip	PROPN
eltej-4974	262	2	,	,	PUNCT
eltej-4974	262	3	l.	l.	PROPN
eltej-4974	262	4	a.	a.	PROPN
eltej-4974	262	5	,	,	PUNCT
eltej-4974	262	6	hamid	hamid	PROPN
eltej-4974	262	7	,	,	PUNCT
eltej-4974	262	8	m.	m.	NOUN
eltej-4974	262	9	o.	o.	PROPN
eltej-4974	262	10	,	,	PUNCT
eltej-4974	262	11	&	&	CCONJ
eltej-4974	262	12	renshaw	renshaw	PROPN
eltej-4974	262	13	,	,	PUNCT
eltej-4974	262	14	p.	p.	NOUN
eltej-4974	262	15	(	(	PUNCT
eltej-4974	262	16	2019	2019	NUM
eltej-4974	262	17	)	)	PUNCT
eltej-4974	262	18	.	.	PUNCT
eltej-4974	263	1	common	common	ADJ
eltej-4974	263	2	european	european	ADJ
eltej-4974	263	3	framework	framework	NOUN
eltej-4974	263	4	of	of	ADP
eltej-4974	263	5	reference	reference	NOUN
eltej-4974	263	6	for	for	ADP
eltej-4974	263	7	languages	language	NOUN
eltej-4974	263	8	(	(	PUNCT
eltej-4974	263	9	cefr	cefr	ADJ
eltej-4974	263	10	):	):	PUNCT
eltej-4974	263	11	insights	insight	NOUN
eltej-4974	263	12	into	into	ADP
eltej-4974	263	13	global	global	ADJ
eltej-4974	263	14	policy	policy	NOUN
eltej-4974	263	15	borrowing	borrowing	NOUN
eltej-4974	263	16	in	in	ADP
eltej-4974	263	17	malaysian	malaysian	ADJ
eltej-4974	263	18	higher	high	ADJ
eltej-4974	263	19	education	education	NOUN
eltej-4974	263	20	.	.	PUNCT
eltej-4974	264	1	globalisation	globalisation	NOUN
eltej-4974	264	2	,	,	PUNCT
eltej-4974	264	3	societies	society	NOUN
eltej-4974	264	4	and	and	CCONJ
eltej-4974	264	5	education	education	NOUN
eltej-4974	264	6	,	,	PUNCT
eltej-4974	264	7	17(3	17(3	NUM
eltej-4974	264	8	)	)	PUNCT
eltej-4974	264	9	,	,	PUNCT
eltej-4974	264	10	378–393	378–393	NUM
eltej-4974	264	11	.	.	PUNCT
eltej-4974	265	1	https://doi.org/10.1080/14767724.2019.1578195	https://doi.org/10.1080/14767724.2019.1578195	PROPN
eltej-4974	265	2	berwick	berwick	PROPN
eltej-4974	265	3	,	,	PUNCT
eltej-4974	265	4	r.	r.	PROPN
eltej-4974	265	5	(	(	PUNCT
eltej-4974	265	6	1989	1989	NUM
eltej-4974	265	7	)	)	PUNCT
eltej-4974	265	8	.	.	PUNCT
eltej-4974	266	1	needs	need	VERB
eltej-4974	266	2	assessment	assessment	NOUN
eltej-4974	266	3	in	in	ADP
eltej-4974	266	4	language	language	NOUN
eltej-4974	266	5	programming	programming	NOUN
eltej-4974	266	6	:	:	PUNCT
eltej-4974	266	7	from	from	ADP
eltej-4974	266	8	theory	theory	NOUN
eltej-4974	266	9	to	to	ADP
eltej-4974	266	10	practice	practice	NOUN
eltej-4974	266	11	.	.	PUNCT
eltej-4974	267	1	in	in	ADP
eltej-4974	267	2	r.	r.	PROPN
eltej-4974	267	3	k.	k.	PROPN
eltej-4974	267	4	johnson	johnson	PROPN
eltej-4974	267	5	(	(	PUNCT
eltej-4974	267	6	ed	ed	NOUN
eltej-4974	267	7	.	.	PUNCT
eltej-4974	267	8	)	)	PUNCT
eltej-4974	267	9	,	,	PUNCT
eltej-4974	267	10	the	the	DET
eltej-4974	267	11	second	second	ADJ
eltej-4974	267	12	language	language	NOUN
eltej-4974	267	13	curriculum	curriculum	NOUN
eltej-4974	267	14	(	(	PUNCT
eltej-4974	267	15	pp	pp	ADJ
eltej-4974	267	16	.	.	PUNCT
eltej-4974	267	17	48–62	48–62	NUM
eltej-4974	267	18	)	)	PUNCT
eltej-4974	267	19	.	.	PUNCT
eltej-4974	268	1	cambridge	cambridge	PROPN
eltej-4974	268	2	university	university	PROPN
eltej-4974	268	3	press	press	NOUN
eltej-4974	268	4	.	.	PUNCT
eltej-4974	269	1	https://doi.org/10.1017/cbo9781139524520.006	https://doi.org/10.1017/cbo9781139524520.006	PROPN
eltej-4974	269	2	brown	brown	PROPN
eltej-4974	269	3	,	,	PUNCT
eltej-4974	269	4	j.	j.	PROPN
eltej-4974	269	5	d.	d.	PROPN
eltej-4974	269	6	(	(	PUNCT
eltej-4974	269	7	1995	1995	NUM
eltej-4974	269	8	)	)	PUNCT
eltej-4974	269	9	.	.	PUNCT
eltej-4974	270	1	the	the	DET
eltej-4974	270	2	elements	element	NOUN
eltej-4974	270	3	of	of	ADP
eltej-4974	270	4	language	language	NOUN
eltej-4974	270	5	curriculum	curriculum	NOUN
eltej-4974	270	6	 	 	SPACE
eltej-4974	270	7	:	:	PUNCT
eltej-4974	270	8	a	a	DET
eltej-4974	270	9	systematic	systematic	ADJ
eltej-4974	270	10	approach	approach	NOUN
eltej-4974	270	11	to	to	ADP
eltej-4974	270	12	program	program	NOUN
eltej-4974	270	13	development	development	NOUN
eltej-4974	270	14	.	.	PUNCT
eltej-4974	271	1	heinle	heinle	PROPN
eltej-4974	271	2	&	&	CCONJ
eltej-4974	271	3	heinle	heinle	PROPN
eltej-4974	271	4	.	.	PUNCT
eltej-4974	272	1	clement	clement	PROPN
eltej-4974	272	2	,	,	PUNCT
eltej-4974	272	3	a.	a.	PROPN
eltej-4974	272	4	,	,	PUNCT
eltej-4974	272	5	&	&	CCONJ
eltej-4974	272	6	murugavel	murugavel	ADJ
eltej-4974	272	7	,	,	PUNCT
eltej-4974	272	8	t.	t.	PROPN
eltej-4974	272	9	(	(	PUNCT
eltej-4974	272	10	2018	2018	NUM
eltej-4974	272	11	)	)	PUNCT
eltej-4974	272	12	.	.	PUNCT
eltej-4974	273	1	english	english	PROPN
eltej-4974	273	2	for	for	ADP
eltej-4974	273	3	the	the	DET
eltej-4974	273	4	workplace	workplace	NOUN
eltej-4974	273	5	:	:	PUNCT
eltej-4974	273	6	the	the	DET
eltej-4974	273	7	importance	importance	NOUN
eltej-4974	273	8	of	of	ADP
eltej-4974	273	9	english	english	ADJ
eltej-4974	273	10	language	language	NOUN
eltej-4974	273	11	skills	skill	NOUN
eltej-4974	273	12	for	for	ADP
eltej-4974	273	13	effective	effective	ADJ
eltej-4974	273	14	performance	performance	NOUN
eltej-4974	273	15	.	.	PUNCT
eltej-4974	274	1	the	the	DET
eltej-4974	274	2	english	english	PROPN
eltej-4974	274	3	classroom	classroom	NOUN
eltej-4974	274	4	,	,	PUNCT
eltej-4974	274	5	20(1	20(1	NUM
eltej-4974	274	6	)	)	PUNCT
eltej-4974	274	7	,	,	PUNCT
eltej-4974	274	8	41–50	41–50	NOUN
eltej-4974	274	9	.	.	PUNCT
eltej-4974	275	1	cohen	cohen	PROPN
eltej-4974	275	2	,	,	PUNCT
eltej-4974	275	3	l.	l.	PROPN
eltej-4974	275	4	,	,	PUNCT
eltej-4974	275	5	manion	manion	NOUN
eltej-4974	275	6	,	,	PUNCT
eltej-4974	275	7	l.	l.	PROPN
eltej-4974	275	8	,	,	PUNCT
eltej-4974	275	9	&	&	CCONJ
eltej-4974	275	10	morrison	morrison	PROPN
eltej-4974	275	11	,	,	PUNCT
eltej-4974	275	12	k.	k.	PROPN
eltej-4974	275	13	(	(	PUNCT
eltej-4974	275	14	2018	2018	NUM
eltej-4974	275	15	)	)	PUNCT
eltej-4974	275	16	.	.	PUNCT
eltej-4974	276	1	research	research	NOUN
eltej-4974	276	2	methods	method	NOUN
eltej-4974	276	3	in	in	ADP
eltej-4974	276	4	education	education	NOUN
eltej-4974	276	5	(	(	PUNCT
eltej-4974	276	6	8th	8th	ADJ
eltej-4974	276	7	ed	ed	NOUN
eltej-4974	276	8	.	.	PUNCT
eltej-4974	276	9	)	)	PUNCT
eltej-4974	276	10	.	.	PUNCT
eltej-4974	277	1	routledge	routledge	PROPN
eltej-4974	277	2	.	.	PUNCT
eltej-4974	278	1	https://doi.org/10.4324/9781315456539	https://doi.org/10.4324/9781315456539	PROPN
eltej-4974	278	2	daniel	daniel	PROPN
eltej-4974	278	3	,	,	PUNCT
eltej-4974	278	4	e.	e.	PROPN
eltej-4974	278	5	(	(	PUNCT
eltej-4974	278	6	2016	2016	NUM
eltej-4974	278	7	)	)	PUNCT
eltej-4974	278	8	.	.	PUNCT
eltej-4974	279	1	the	the	DET
eltej-4974	279	2	usefulness	usefulness	NOUN
eltej-4974	279	3	of	of	ADP
eltej-4974	279	4	qualitative	qualitative	ADJ
eltej-4974	279	5	and	and	CCONJ
eltej-4974	279	6	quantitative	quantitative	ADJ
eltej-4974	279	7	approaches	approach	NOUN
eltej-4974	279	8	and	and	CCONJ
eltej-4974	279	9	methods	method	NOUN
eltej-4974	279	10	in	in	ADP
eltej-4974	279	11	researching	research	VERB
eltej-4974	279	12	problem	problem	NOUN
eltej-4974	279	13	-	-	PUNCT
eltej-4974	279	14	solving	solve	VERB
eltej-4974	279	15	ability	ability	NOUN
eltej-4974	279	16	in	in	ADP
eltej-4974	279	17	science	science	NOUN
eltej-4974	279	18	education	education	NOUN
eltej-4974	279	19	curriculum	curriculum	NOUN
eltej-4974	279	20	.	.	PUNCT
eltej-4974	280	1	journal	journal	PROPN
eltej-4974	280	2	of	of	ADP
eltej-4974	280	3	education	education	NOUN
eltej-4974	280	4	and	and	CCONJ
eltej-4974	280	5	practice	practice	NOUN
eltej-4974	280	6	,	,	PUNCT
eltej-4974	280	7	7(15	7(15	NUM
eltej-4974	280	8	)	)	PUNCT
eltej-4974	280	9	,	,	PUNCT
eltej-4974	280	10	91–100	91–100	PROPN
eltej-4974	280	11	.	.	PUNCT
eltej-4974	280	12	https://doi.org/2222-288x	https://doi.org/2222-288x	X
eltej-4974	281	1	https://doi.org/10.1080/14767724.2019.1578195	https://doi.org/10.1080/14767724.2019.1578195	X
eltej-4974	281	2	https://doi.org/10.1017/cbo9781139524520.006	https://doi.org/10.1017/cbo9781139524520.006	PRON
eltej-4974	281	3	https://doi.org/10.4324/9781315456539	https://doi.org/10.4324/9781315456539	NOUN
eltej-4974	281	4	https://doi.org/2222-288x	https://doi.org/2222-288x	NOUN
eltej-4974	281	5	210	210	NUM
eltej-4974	281	6	english	english	ADJ
eltej-4974	281	7	language	language	NOUN
eltej-4974	281	8	teaching	teach	VERB
eltej-4974	281	9	educational	educational	ADJ
eltej-4974	281	10	journal	journal	NOUN
eltej-4974	281	11	issn	issn	PROPN
eltej-4974	281	12	2621	2621	NUM
eltej-4974	281	13	-	-	SYM
eltej-4974	281	14	6485	6485	NUM
eltej-4974	281	15	vol	vol	NOUN
eltej-4974	281	16	.	.	PROPN
eltej-4974	282	1	4	4	NUM
eltej-4974	282	2	,	,	PUNCT
eltej-4974	282	3	no	no	INTJ
eltej-4974	282	4	.	.	NOUN
eltej-4974	282	5	3	3	NUM
eltej-4974	282	6	,	,	PUNCT
eltej-4974	282	7	2021	2021	NUM
eltej-4974	282	8	,	,	PUNCT
eltej-4974	282	9	pp	pp	ADP
eltej-4974	282	10	.	.	PUNCT
eltej-4974	283	1	199	199	NUM
eltej-4974	283	2	-	-	SYM
eltej-4974	283	3	212	212	NUM
eltej-4974	283	4	mat	mat	NOUN
eltej-4974	283	5	husin	husin	NOUN
eltej-4974	283	6	,	,	PUNCT
eltej-4974	283	7	n.z	n.z	PROPN
eltej-4974	283	8	.	.	PROPN
eltej-4974	283	9	&	&	CCONJ
eltej-4974	283	10	radzuan	radzuan	PROPN
eltej-4974	283	11	,	,	PUNCT
eltej-4974	283	12	n.r.m	n.r.m	PROPN
eltej-4974	283	13	.	.	PUNCT
eltej-4974	284	1	(	(	PUNCT
eltej-4974	284	2	identifying	identify	VERB
eltej-4974	284	3	english	english	ADJ
eltej-4974	284	4	language	language	NOUN
eltej-4974	284	5	needs	need	NOUN
eltej-4974	284	6	)	)	PUNCT
eltej-4974	284	7	diana	diana	PROPN
eltej-4974	284	8	,	,	PUNCT
eltej-4974	284	9	p.-y	p.-y	PROPN
eltej-4974	284	10	.	.	PUNCT
eltej-4974	285	1	l.	l.	PROPN
eltej-4974	285	2	,	,	PUNCT
eltej-4974	285	3	&	&	CCONJ
eltej-4974	285	4	su	su	PROPN
eltej-4974	285	5	-	-	PUNCT
eltej-4974	285	6	hie	hie	PROPN
eltej-4974	285	7	,	,	PUNCT
eltej-4974	285	8	t.	t.	PROPN
eltej-4974	285	9	(	(	PUNCT
eltej-4974	285	10	2017	2017	NUM
eltej-4974	285	11	)	)	PUNCT
eltej-4974	285	12	.	.	PUNCT
eltej-4974	286	1	parents	parent	NOUN
eltej-4974	286	2	’	’	PART
eltej-4974	286	3	perceptions	perception	NOUN
eltej-4974	286	4	of	of	ADP
eltej-4974	286	5	selecting	select	VERB
eltej-4974	286	6	language	language	NOUN
eltej-4974	286	7	of	of	ADP
eltej-4974	286	8	instruction	instruction	NOUN
eltej-4974	286	9	for	for	ADP
eltej-4974	286	10	their	their	PRON
eltej-4974	286	11	children	child	NOUN
eltej-4974	286	12	’s	’s	PART
eltej-4974	286	13	primary	primary	ADJ
eltej-4974	286	14	education	education	NOUN
eltej-4974	286	15	in	in	ADP
eltej-4974	286	16	malaysia	malaysia	PROPN
eltej-4974	286	17	.	.	PUNCT
eltej-4974	287	1	lsp	lsp	PROPN
eltej-4974	287	2	international	international	PROPN
eltej-4974	287	3	journal	journal	PROPN
eltej-4974	287	4	,	,	PUNCT
eltej-4974	287	5	2(1	2(1	NUM
eltej-4974	287	6	)	)	PUNCT
eltej-4974	287	7	,	,	PUNCT
eltej-4974	287	8	49–61	49–61	X
eltej-4974	287	9	.	.	PUNCT
eltej-4974	288	1	https://doi.org/10.11113/lspi.v2n1.18	https://doi.org/10.11113/lspi.v2n1.18	PROPN
eltej-4974	288	2	gaspar	gaspar	PROPN
eltej-4974	288	3	,	,	PUNCT
eltej-4974	288	4	b.	b.	PROPN
eltej-4974	288	5	,	,	PUNCT
eltej-4974	288	6	&	&	CCONJ
eltej-4974	288	7	hartanto	hartanto	PROPN
eltej-4974	288	8	,	,	PUNCT
eltej-4974	288	9	y.	y.	PROPN
eltej-4974	288	10	(	(	PUNCT
eltej-4974	288	11	2019	2019	NUM
eltej-4974	288	12	)	)	PUNCT
eltej-4974	288	13	.	.	PUNCT
eltej-4974	289	1	assessing	assess	VERB
eltej-4974	289	2	the	the	DET
eltej-4974	289	3	design	design	NOUN
eltej-4974	289	4	and	and	CCONJ
eltej-4974	289	5	implementation	implementation	NOUN
eltej-4974	289	6	of	of	ADP
eltej-4974	289	7	english	english	ADJ
eltej-4974	289	8	training	training	NOUN
eltej-4974	289	9	program	program	NOUN
eltej-4974	289	10	for	for	ADP
eltej-4974	289	11	the	the	DET
eltej-4974	289	12	university	university	PROPN
eltej-4974	289	13	of	of	ADP
eltej-4974	289	14	surabaya	surabaya	PROPN
eltej-4974	289	15	administrative	administrative	ADJ
eltej-4974	289	16	staff	staff	NOUN
eltej-4974	289	17	.	.	PUNCT
eltej-4974	290	1	journal	journal	NOUN
eltej-4974	290	2	of	of	ADP
eltej-4974	290	3	social	social	ADJ
eltej-4974	290	4	sciences	science	NOUN
eltej-4974	290	5	and	and	CCONJ
eltej-4974	290	6	humanities	humanity	NOUN
eltej-4974	290	7	,	,	PUNCT
eltej-4974	290	8	9(1	9(1	NUM
eltej-4974	290	9	)	)	PUNCT
eltej-4974	290	10	,	,	PUNCT
eltej-4974	290	11	69–79	69–79	NOUN
eltej-4974	290	12	.	.	PUNCT
eltej-4974	291	1	ojs.pnb.ac.id/index.php/soshum/%0a	ojs.pnb.ac.id/index.php/soshum/%0a	DET
eltej-4974	291	2	george	george	PROPN
eltej-4974	291	3	,	,	PUNCT
eltej-4974	291	4	d.	d.	PROPN
eltej-4974	291	5	,	,	PUNCT
eltej-4974	291	6	&	&	CCONJ
eltej-4974	291	7	mallery	mallery	PROPN
eltej-4974	291	8	,	,	PUNCT
eltej-4974	291	9	p.	p.	NOUN
eltej-4974	291	10	(	(	PUNCT
eltej-4974	291	11	2003	2003	NUM
eltej-4974	291	12	)	)	PUNCT
eltej-4974	291	13	.	.	PUNCT
eltej-4974	292	1	spss	spss	PROPN
eltej-4974	292	2	for	for	ADP
eltej-4974	292	3	windows	window	NOUN
eltej-4974	292	4	step	step	NOUN
eltej-4974	292	5	by	by	ADP
eltej-4974	292	6	step	step	NOUN
eltej-4974	292	7	 	 	SPACE
eltej-4974	292	8	:	:	PUNCT
eltej-4974	292	9	a	a	DET
eltej-4974	292	10	simple	simple	ADJ
eltej-4974	292	11	guide	guide	NOUN
eltej-4974	292	12	and	and	CCONJ
eltej-4974	292	13	reference	reference	NOUN
eltej-4974	292	14	11.0	11.0	NUM
eltej-4974	292	15	update	update	NOUN
eltej-4974	292	16	.	.	PUNCT
eltej-4974	293	1	allyn	allyn	PROPN
eltej-4974	293	2	and	and	CCONJ
eltej-4974	293	3	bacon	bacon	NOUN
eltej-4974	293	4	.	.	PUNCT
eltej-4974	294	1	hassan	hassan	PROPN
eltej-4974	294	2	,	,	PUNCT
eltej-4974	294	3	n.	n.	PROPN
eltej-4974	294	4	s.	s.	PROPN
eltej-4974	294	5	i.	i.	PROPN
eltej-4974	294	6	c.	c.	PROPN
eltej-4974	294	7	,	,	PUNCT
eltej-4974	294	8	&	&	CCONJ
eltej-4974	294	9	ong	ong	PROPN
eltej-4974	294	10	,	,	PUNCT
eltej-4974	294	11	r.	r.	PROPN
eltej-4974	294	12	l.	l.	PROPN
eltej-4974	294	13	t.	t.	PROPN
eltej-4974	294	14	(	(	PUNCT
eltej-4974	294	15	2019	2019	NUM
eltej-4974	294	16	)	)	PUNCT
eltej-4974	294	17	.	.	PUNCT
eltej-4974	295	1	island	island	NOUN
eltej-4974	295	2	tourism	tourism	NOUN
eltej-4974	295	3	employees	employee	NOUN
eltej-4974	295	4	’	'	PUNCT
eltej-4974	295	5	perceived	perceive	VERB
eltej-4974	295	6	importance	importance	NOUN
eltej-4974	295	7	and	and	CCONJ
eltej-4974	295	8	challenges	challenge	NOUN
eltej-4974	295	9	of	of	ADP
eltej-4974	295	10	english	english	ADJ
eltej-4974	295	11	communication	communication	NOUN
eltej-4974	295	12	.	.	PUNCT
eltej-4974	296	1	lsp	lsp	PROPN
eltej-4974	296	2	international	international	PROPN
eltej-4974	296	3	journal	journal	PROPN
eltej-4974	296	4	,	,	PUNCT
eltej-4974	296	5	6(1	6(1	NUM
eltej-4974	296	6	)	)	PUNCT
eltej-4974	296	7	,	,	PUNCT
eltej-4974	296	8	39–53	39–53	NUM
eltej-4974	296	9	.	.	PUNCT
eltej-4974	296	10	https://doi.org/10.11113/lspi.v6n1.83	https://doi.org/10.11113/lspi.v6n1.83	X
eltej-4974	297	1	hee	hee	PROPN
eltej-4974	297	2	,	,	PUNCT
eltej-4974	297	3	s.	s.	PROPN
eltej-4974	297	4	c.	c.	PROPN
eltej-4974	297	5	,	,	PUNCT
eltej-4974	297	6	&	&	CCONJ
eltej-4974	297	7	zainal	zainal	PROPN
eltej-4974	297	8	,	,	PUNCT
eltej-4974	297	9	a.	a.	PROPN
eltej-4974	297	10	z.	z.	PROPN
eltej-4974	297	11	(	(	PUNCT
eltej-4974	297	12	2018	2018	NUM
eltej-4974	297	13	)	)	PUNCT
eltej-4974	297	14	.	.	PUNCT
eltej-4974	298	1	analysing	analyse	VERB
eltej-4974	298	2	the	the	DET
eltej-4974	298	3	english	english	ADJ
eltej-4974	298	4	communication	communication	NOUN
eltej-4974	298	5	needs	need	NOUN
eltej-4974	298	6	of	of	ADP
eltej-4974	298	7	service	service	NOUN
eltej-4974	298	8	technicians	technician	NOUN
eltej-4974	298	9	in	in	ADP
eltej-4974	298	10	the	the	DET
eltej-4974	298	11	pest	pest	NOUN
eltej-4974	298	12	control	control	NOUN
eltej-4974	298	13	industry	industry	NOUN
eltej-4974	298	14	.	.	PUNCT
eltej-4974	299	1	pertanika	pertanika	PROPN
eltej-4974	299	2	journal	journal	PROPN
eltej-4974	299	3	of	of	ADP
eltej-4974	299	4	social	social	ADJ
eltej-4974	299	5	sciences	science	NOUN
eltej-4974	299	6	and	and	CCONJ
eltej-4974	299	7	humanities	humanity	NOUN
eltej-4974	299	8	,	,	PUNCT
eltej-4974	299	9	26(2	26(2	NUM
eltej-4974	299	10	)	)	PUNCT
eltej-4974	299	11	,	,	PUNCT
eltej-4974	299	12	1079–1096	1079–1096	NUM
eltej-4974	299	13	.	.	PUNCT
eltej-4974	300	1	hiranburana	hiranburana	PROPN
eltej-4974	300	2	,	,	PUNCT
eltej-4974	300	3	k.	k.	PROPN
eltej-4974	300	4	(	(	PUNCT
eltej-4974	300	5	2017	2017	NUM
eltej-4974	300	6	)	)	PUNCT
eltej-4974	300	7	.	.	PUNCT
eltej-4974	301	1	use	use	NOUN
eltej-4974	301	2	of	of	ADP
eltej-4974	301	3	english	english	PROPN
eltej-4974	301	4	in	in	ADP
eltej-4974	301	5	the	the	DET
eltej-4974	301	6	thai	thai	ADJ
eltej-4974	301	7	workplace	workplace	NOUN
eltej-4974	301	8	.	.	PUNCT
eltej-4974	302	1	kasetsart	kasetsart	PROPN
eltej-4974	302	2	journal	journal	PROPN
eltej-4974	302	3	of	of	ADP
eltej-4974	302	4	social	social	ADJ
eltej-4974	302	5	sciences	science	NOUN
eltej-4974	302	6	,	,	PUNCT
eltej-4974	302	7	38(1	38(1	NUM
eltej-4974	302	8	)	)	PUNCT
eltej-4974	302	9	,	,	PUNCT
eltej-4974	302	10	31–38	31–38	NUM
eltej-4974	302	11	.	.	PUNCT
eltej-4974	303	1	https://doi.org/10.1016/j.kjss.2015.10.002	https://doi.org/10.1016/j.kjss.2015.10.002	PROPN
eltej-4974	303	2	hutchinson	hutchinson	PROPN
eltej-4974	303	3	,	,	PUNCT
eltej-4974	303	4	t.	t.	PROPN
eltej-4974	303	5	,	,	PUNCT
eltej-4974	303	6	&	&	CCONJ
eltej-4974	303	7	waters	water	NOUN
eltej-4974	303	8	,	,	PUNCT
eltej-4974	303	9	a.	a.	NOUN
eltej-4974	303	10	(	(	PUNCT
eltej-4974	303	11	1987	1987	NUM
eltej-4974	303	12	)	)	PUNCT
eltej-4974	303	13	.	.	PUNCT
eltej-4974	304	1	english	english	PROPN
eltej-4974	304	2	for	for	ADP
eltej-4974	304	3	specific	specific	ADJ
eltej-4974	304	4	purpose	purpose	NOUN
eltej-4974	304	5	(	(	PUNCT
eltej-4974	304	6	p.	p.	NOUN
eltej-4974	304	7	188	188	NUM
eltej-4974	304	8	)	)	PUNCT
eltej-4974	304	9	.	.	PUNCT
eltej-4974	305	1	https://doi.org/10.1017/cbo9780511733031	https://doi.org/10.1017/cbo9780511733031	NOUN
eltej-4974	305	2	isarji	isarji	NOUN
eltej-4974	305	3	,	,	PUNCT
eltej-4974	305	4	s.	s.	PROPN
eltej-4974	305	5	,	,	PUNCT
eltej-4974	305	6	noor	noor	PROPN
eltej-4974	305	7	,	,	PUNCT
eltej-4974	305	8	z.	z.	PROPN
eltej-4974	305	9	m.	m.	PROPN
eltej-4974	305	10	,	,	PUNCT
eltej-4974	305	11	zubairi	zubairi	PROPN
eltej-4974	305	12	,	,	PUNCT
eltej-4974	305	13	a.	a.	NOUN
eltej-4974	305	14	m.	m.	NOUN
eltej-4974	305	15	,	,	PUNCT
eltej-4974	305	16	ahmad	ahmad	PROPN
eltej-4974	305	17	,	,	PUNCT
eltej-4974	305	18	t.	t.	PROPN
eltej-4974	305	19	b.	b.	PROPN
eltej-4974	305	20	t.	t.	PROPN
eltej-4974	305	21	,	,	PUNCT
eltej-4974	305	22	&	&	CCONJ
eltej-4974	305	23	nordin	nordin	PROPN
eltej-4974	305	24	,	,	PUNCT
eltej-4974	305	25	m.	m.	NOUN
eltej-4974	305	26	s.	s.	PROPN
eltej-4974	305	27	(	(	PUNCT
eltej-4974	305	28	2013	2013	NUM
eltej-4974	305	29	)	)	PUNCT
eltej-4974	305	30	.	.	PUNCT
eltej-4974	306	1	needs	need	VERB
eltej-4974	306	2	assessment	assessment	NOUN
eltej-4974	306	3	of	of	ADP
eltej-4974	306	4	workplace	workplace	NOUN
eltej-4974	306	5	english	english	PROPN
eltej-4974	306	6	and	and	CCONJ
eltej-4974	306	7	malaysian	malaysian	ADJ
eltej-4974	306	8	graduates	graduates	PROPN
eltej-4974	306	9	’	'	PUNCT
eltej-4974	306	10	english	english	ADJ
eltej-4974	306	11	language	language	NOUN
eltej-4974	306	12	competency	competency	NOUN
eltej-4974	306	13	.	.	PUNCT
eltej-4974	307	1	world	world	NOUN
eltej-4974	307	2	applied	apply	VERB
eltej-4974	307	3	sciences	science	NOUN
eltej-4974	307	4	journal	journal	NOUN
eltej-4974	307	5	,	,	PUNCT
eltej-4974	307	6	21(special	21(special	ADJ
eltej-4974	307	7	issue4	issue4	NOUN
eltej-4974	307	8	)	)	PUNCT
eltej-4974	307	9	,	,	PUNCT
eltej-4974	307	10	88–94	88–94	NUM
eltej-4974	307	11	.	.	PUNCT
eltej-4974	308	1	https://doi.org/10.5829/idosi.wasj.2013.21.sltl.2141	https://doi.org/10.5829/idosi.wasj.2013.21.sltl.2141	PROPN
eltej-4974	308	2	jalal	jalal	PROPN
eltej-4974	308	3	,	,	PUNCT
eltej-4974	308	4	t.	t.	PROPN
eltej-4974	308	5	s.	s.	PROPN
eltej-4974	308	6	t.	t.	PROPN
eltej-4974	308	7	(	(	PUNCT
eltej-4974	308	8	2016	2016	NUM
eltej-4974	308	9	)	)	PUNCT
eltej-4974	308	10	.	.	PUNCT
eltej-4974	309	1	workplace	workplace	PROPN
eltej-4974	309	2	english	english	PROPN
eltej-4974	309	3	:	:	PUNCT
eltej-4974	309	4	an	an	DET
eltej-4974	309	5	analysis	analysis	NOUN
eltej-4974	309	6	of	of	ADP
eltej-4974	309	7	communication	communication	NOUN
eltej-4974	309	8	needs	need	NOUN
eltej-4974	309	9	.	.	PUNCT
eltej-4974	310	1	proceedings	proceeding	NOUN
eltej-4974	310	2	of	of	ADP
eltej-4974	310	3	the	the	DET
eltej-4974	310	4	international	international	ADJ
eltej-4974	310	5	conference	conference	NOUN
eltej-4974	310	6	on	on	ADP
eltej-4974	310	7	industrial	industrial	ADJ
eltej-4974	310	8	engineering	engineering	NOUN
eltej-4974	310	9	and	and	CCONJ
eltej-4974	310	10	operations	operation	NOUN
eltej-4974	310	11	management	management	NOUN
eltej-4974	310	12	,	,	PUNCT
eltej-4974	310	13	1379–1388	1379–1388	NUM
eltej-4974	310	14	.	.	PUNCT
eltej-4974	311	1	jalleh	jalleh	PROPN
eltej-4974	311	2	,	,	PUNCT
eltej-4974	311	3	c.	c.	PROPN
eltej-4974	311	4	m.	m.	NOUN
eltej-4974	311	5	,	,	PUNCT
eltej-4974	311	6	mahfoodh	mahfoodh	NOUN
eltej-4974	311	7	,	,	PUNCT
eltej-4974	311	8	o.	o.	PROPN
eltej-4974	311	9	h.	h.	PROPN
eltej-4974	311	10	a.	a.	PROPN
eltej-4974	311	11	,	,	PUNCT
eltej-4974	311	12	singh	singh	PROPN
eltej-4974	311	13	,	,	PUNCT
eltej-4974	311	14	m.	m.	NOUN
eltej-4974	311	15	k.	k.	PROPN
eltej-4974	311	16	m.	m.	PROPN
eltej-4974	311	17	(	(	PUNCT
eltej-4974	311	18	2021	2021	NUM
eltej-4974	311	19	)	)	PUNCT
eltej-4974	311	20	.	.	PUNCT
eltej-4974	312	1	oral	oral	ADJ
eltej-4974	312	2	communication	communication	NOUN
eltej-4974	312	3	apprehension	apprehension	NOUN
eltej-4974	312	4	among	among	ADP
eltej-4974	312	5	japanese	japanese	PROPN
eltej-4974	312	6	efl	efl	PROPN
eltej-4974	312	7	international	international	ADJ
eltej-4974	312	8	students	student	NOUN
eltej-4974	312	9	in	in	ADP
eltej-4974	312	10	a	a	DET
eltej-4974	312	11	language	language	NOUN
eltej-4974	312	12	immersion	immersion	NOUN
eltej-4974	312	13	program	program	NOUN
eltej-4974	312	14	in	in	ADP
eltej-4974	312	15	malaysia	malaysia	PROPN
eltej-4974	312	16	.	.	PUNCT
eltej-4974	313	1	international	international	ADJ
eltej-4974	313	2	journal	journal	PROPN
eltej-4974	313	3	of	of	ADP
eltej-4974	313	4	instruction	instruction	NOUN
eltej-4974	313	5	,	,	PUNCT
eltej-4974	313	6	14(2	14(2	NUM
eltej-4974	313	7	)	)	PUNCT
eltej-4974	313	8	,	,	PUNCT
eltej-4974	313	9	155–178	155–178	NUM
eltej-4974	313	10	.	.	PUNCT
eltej-4974	314	1	https://doi.org/10.29333/iji.2021.14210a	https://doi.org/10.29333/iji.2021.14210a	PROPN
eltej-4974	314	2	jassim	jassim	PROPN
eltej-4974	314	3	,	,	PUNCT
eltej-4974	314	4	l.	l.	PROPN
eltej-4974	314	5	l.	l.	PROPN
eltej-4974	314	6	(	(	PUNCT
eltej-4974	314	7	2020	2020	NUM
eltej-4974	314	8	)	)	PUNCT
eltej-4974	314	9	.	.	PUNCT
eltej-4974	315	1	administrative	administrative	ADJ
eltej-4974	315	2	staff	staff	PROPN
eltej-4974	315	3	’s	’s	PART
eltej-4974	315	4	use	use	NOUN
eltej-4974	315	5	and	and	CCONJ
eltej-4974	315	6	learning	learning	NOUN
eltej-4974	315	7	of	of	ADP
eltej-4974	315	8	english	english	PROPN
eltej-4974	315	9	to	to	PART
eltej-4974	315	10	communicate	communicate	VERB
eltej-4974	315	11	with	with	ADP
eltej-4974	315	12	international	international	ADJ
eltej-4974	315	13	students	student	NOUN
eltej-4974	315	14	.	.	PUNCT
eltej-4974	316	1	research	research	NOUN
eltej-4974	316	2	journal	journal	PROPN
eltej-4974	316	3	of	of	ADP
eltej-4974	316	4	english	english	PROPN
eltej-4974	316	5	,	,	PUNCT
eltej-4974	316	6	5(4	5(4	NUM
eltej-4974	316	7	)	)	PUNCT
eltej-4974	316	8	,	,	PUNCT
eltej-4974	316	9	169–188	169–188	NUM
eltej-4974	316	10	.	.	PUNCT
eltej-4974	317	1	jusoh	jusoh	PROPN
eltej-4974	317	2	,	,	PUNCT
eltej-4974	317	3	z.	z.	PROPN
eltej-4974	317	4	,	,	PUNCT
eltej-4974	317	5	engku	engku	PROPN
eltej-4974	317	6	atek	atek	PROPN
eltej-4974	317	7	,	,	PUNCT
eltej-4974	317	8	e.	e.	PROPN
eltej-4974	317	9	s.	s.	PROPN
eltej-4974	317	10	,	,	PUNCT
eltej-4974	317	11	syed	syed	PROPN
eltej-4974	317	12	omar	omar	PROPN
eltej-4974	317	13	,	,	PUNCT
eltej-4974	317	14	s.	s.	PROPN
eltej-4974	317	15	n.	n.	PROPN
eltej-4974	317	16	m.	m.	PROPN
eltej-4974	317	17	,	,	PUNCT
eltej-4974	317	18	&	&	CCONJ
eltej-4974	317	19	abdullah	abdullah	PROPN
eltej-4974	317	20	,	,	PUNCT
eltej-4974	317	21	a.	a.	NOUN
eltej-4974	317	22	t.	t.	NOUN
eltej-4974	317	23	.	.	PUNCT
eltej-4974	318	1	(	(	PUNCT
eltej-4974	318	2	2018	2018	NUM
eltej-4974	318	3	)	)	PUNCT
eltej-4974	318	4	.	.	PUNCT
eltej-4974	319	1	investigation	investigation	NOUN
eltej-4974	319	2	into	into	ADP
eltej-4974	319	3	nonacademic	nonacademic	ADJ
eltej-4974	319	4	staff	staff	NOUN
eltej-4974	319	5	communication	communication	NOUN
eltej-4974	319	6	apprehension	apprehension	NOUN
eltej-4974	319	7	in	in	ADP
eltej-4974	319	8	using	use	VERB
eltej-4974	319	9	english	english	ADJ
eltej-4974	319	10	language	language	NOUN
eltej-4974	319	11	.	.	PUNCT
eltej-4974	320	1	international	international	ADJ
eltej-4974	320	2	journal	journal	PROPN
eltej-4974	320	3	of	of	ADP
eltej-4974	320	4	asian	asian	ADJ
eltej-4974	320	5	social	social	ADJ
eltej-4974	320	6	science	science	NOUN
eltej-4974	320	7	,	,	PUNCT
eltej-4974	320	8	8(9	8(9	NUM
eltej-4974	320	9	)	)	PUNCT
eltej-4974	320	10	,	,	PUNCT
eltej-4974	320	11	677–685	677–685	NUM
eltej-4974	320	12	.	.	PUNCT
eltej-4974	321	1	https://doi.org/10.18488/journal.1.2018.89.677.685	https://doi.org/10.18488/journal.1.2018.89.677.685	PROPN
eltej-4974	321	2	karachedee	karachedee	PROPN
eltej-4974	321	3	,	,	PUNCT
eltej-4974	321	4	p.	p.	NOUN
eltej-4974	321	5	(	(	PUNCT
eltej-4974	321	6	2017	2017	NUM
eltej-4974	321	7	)	)	PUNCT
eltej-4974	321	8	.	.	PUNCT
eltej-4974	322	1	needs	need	NOUN
eltej-4974	322	2	for	for	ADP
eltej-4974	322	3	english	english	ADJ
eltej-4974	322	4	communication	communication	NOUN
eltej-4974	322	5	skills	skill	NOUN
eltej-4974	322	6	of	of	ADP
eltej-4974	322	7	thai	thai	ADJ
eltej-4974	322	8	employees	employee	NOUN
eltej-4974	322	9	in	in	ADP
eltej-4974	322	10	a	a	DET
eltej-4974	322	11	multinational	multinational	ADJ
eltej-4974	322	12	company	company	NOUN
eltej-4974	322	13	[	[	X
eltej-4974	322	14	burapha	burapha	PROPN
eltej-4974	322	15	university	university	PROPN
eltej-4974	322	16	,	,	PUNCT
eltej-4974	322	17	thailand	thailand	PROPN
eltej-4974	322	18	]	]	PUNCT
eltej-4974	322	19	.	.	PUNCT
eltej-4974	323	1	http://digital_collect.lib.buu.ac.th/dcms/files/55921456.pdf	http://digital_collect.lib.buu.ac.th/dcms/files/55921456.pdf	PROPN
eltej-4974	323	2	kassim	kassim	PROPN
eltej-4974	323	3	,	,	PUNCT
eltej-4974	323	4	h.	h.	PROPN
eltej-4974	323	5	,	,	PUNCT
eltej-4974	323	6	&	&	CCONJ
eltej-4974	323	7	ali	ali	PROPN
eltej-4974	323	8	,	,	PUNCT
eltej-4974	323	9	f.	f.	PROPN
eltej-4974	323	10	(	(	PUNCT
eltej-4974	323	11	2010	2010	NUM
eltej-4974	323	12	)	)	PUNCT
eltej-4974	323	13	.	.	PUNCT
eltej-4974	324	1	english	english	ADJ
eltej-4974	324	2	communicative	communicative	ADJ
eltej-4974	324	3	events	event	NOUN
eltej-4974	324	4	and	and	CCONJ
eltej-4974	324	5	skills	skill	NOUN
eltej-4974	324	6	needed	need	VERB
eltej-4974	324	7	at	at	ADP
eltej-4974	324	8	the	the	DET
eltej-4974	324	9	workplace	workplace	NOUN
eltej-4974	324	10	:	:	PUNCT
eltej-4974	324	11	feedback	feedback	NOUN
eltej-4974	324	12	from	from	ADP
eltej-4974	324	13	the	the	DET
eltej-4974	324	14	industry	industry	NOUN
eltej-4974	324	15	.	.	PUNCT
eltej-4974	325	1	english	english	PROPN
eltej-4974	325	2	for	for	ADP
eltej-4974	325	3	specific	specific	ADJ
eltej-4974	325	4	purposes	purpose	NOUN
eltej-4974	325	5	,	,	PUNCT
eltej-4974	325	6	29(3	29(3	NUM
eltej-4974	325	7	)	)	PUNCT
eltej-4974	325	8	,	,	PUNCT
eltej-4974	325	9	168–182	168–182	NUM
eltej-4974	325	10	.	.	PUNCT
eltej-4974	326	1	https://doi.org/10.1016/j.esp.2009.10.002	https://doi.org/10.1016/j.esp.2009.10.002	NOUN
eltej-4974	326	2	kluensuwan	kluensuwan	PROPN
eltej-4974	326	3	,	,	PUNCT
eltej-4974	326	4	p.	p.	PROPN
eltej-4974	326	5	,	,	PUNCT
eltej-4974	326	6	chaisiri	chaisiri	PROPN
eltej-4974	326	7	,	,	PUNCT
eltej-4974	326	8	t.	t.	PROPN
eltej-4974	326	9	,	,	PUNCT
eltej-4974	326	10	poomarin	poomarin	PROPN
eltej-4974	326	11	,	,	PUNCT
eltej-4974	326	12	w.	w.	PROPN
eltej-4974	326	13	,	,	PUNCT
eltej-4974	326	14	&	&	CCONJ
eltej-4974	326	15	rungruangsuparat	rungruangsuparat	PROPN
eltej-4974	326	16	,	,	PUNCT
eltej-4974	326	17	b.	b.	PROPN
eltej-4974	326	18	(	(	PUNCT
eltej-4974	326	19	2019	2019	NUM
eltej-4974	326	20	)	)	PUNCT
eltej-4974	326	21	.	.	PUNCT
eltej-4974	326	22	needs	need	VERB
eltej-4974	326	23	analysis	analysis	NOUN
eltej-4974	326	24	of	of	ADP
eltej-4974	326	25	english	english	PROPN
eltej-4974	326	26	for	for	ADP
eltej-4974	326	27	engineering	engineering	NOUN
eltej-4974	326	28	staff	staff	NOUN
eltej-4974	326	29	in	in	ADP
eltej-4974	326	30	the	the	DET
eltej-4974	326	31	electronics	electronics	NOUN
eltej-4974	326	32	industry	industry	NOUN
eltej-4974	326	33	in	in	ADP
eltej-4974	326	34	phra	phra	PROPN
eltej-4974	326	35	nakhon	nakhon	PROPN
eltej-4974	326	36	si	si	PROPN
eltej-4974	326	37	ayutthaya	ayutthaya	PROPN
eltej-4974	326	38	and	and	CCONJ
eltej-4974	326	39	pathum	pathum	PROPN
eltej-4974	326	40	thani	thani	PROPN
eltej-4974	326	41	,	,	PUNCT
eltej-4974	326	42	thailand	thailand	PROPN
eltej-4974	326	43	.	.	PUNCT
eltej-4974	327	1	nida	nida	PROPN
eltej-4974	327	2	,	,	PUNCT
eltej-4974	327	3	24(36	24(36	NUM
eltej-4974	327	4	)	)	PUNCT
eltej-4974	327	5	,	,	PUNCT
eltej-4974	327	6	64–90	64–90	NUM
eltej-4974	327	7	.	.	PUNCT
eltej-4974	328	1	lee	lee	PROPN
eltej-4974	328	2	,	,	PUNCT
eltej-4974	328	3	s.	s.	PROPN
eltej-4974	328	4	s.	s.	PROPN
eltej-4974	328	5	,	,	PUNCT
eltej-4974	328	6	&	&	CCONJ
eltej-4974	328	7	koo	koo	PROPN
eltej-4974	328	8	,	,	PUNCT
eltej-4974	328	9	y.	y.	PROPN
eltej-4974	328	10	l.	l.	PROPN
eltej-4974	328	11	(	(	PUNCT
eltej-4974	328	12	2015	2015	NUM
eltej-4974	328	13	)	)	PUNCT
eltej-4974	328	14	.	.	PUNCT
eltej-4974	329	1	examining	examine	VERB
eltej-4974	329	2	linguistic	linguistic	ADJ
eltej-4974	329	3	proficiency	proficiency	NOUN
eltej-4974	329	4	in	in	ADP
eltej-4974	329	5	the	the	DET
eltej-4974	329	6	multilingual	multilingual	ADJ
eltej-4974	329	7	glocal	glocal	ADJ
eltej-4974	329	8	workplace	workplace	NOUN
eltej-4974	329	9	:	:	PUNCT
eltej-4974	329	10	a	a	DET
eltej-4974	329	11	malaysian	malaysian	ADJ
eltej-4974	329	12	case	case	NOUN
eltej-4974	329	13	study	study	NOUN
eltej-4974	329	14	.	.	PUNCT
eltej-4974	330	1	language	language	NOUN
eltej-4974	330	2	and	and	CCONJ
eltej-4974	330	3	intercultural	intercultural	ADJ
eltej-4974	330	4	communication	communication	NOUN
eltej-4974	330	5	,	,	PUNCT
eltej-4974	330	6	15(1	15(1	NUM
eltej-4974	330	7	)	)	PUNCT
eltej-4974	330	8	,	,	PUNCT
eltej-4974	330	9	46–61	46–61	NUM
eltej-4974	330	10	.	.	PUNCT
eltej-4974	331	1	https://doi.org/10.1080/14708477.2014.985305	https://doi.org/10.1080/14708477.2014.985305	NOUN
eltej-4974	331	2	miskam	miskam	NOUN
eltej-4974	331	3	,	,	PUNCT
eltej-4974	331	4	n.	n.	PROPN
eltej-4974	331	5	n.	n.	PROPN
eltej-4974	331	6	,	,	PUNCT
eltej-4974	331	7	&	&	CCONJ
eltej-4974	331	8	saidalvi	saidalvi	PROPN
eltej-4974	331	9	,	,	PUNCT
eltej-4974	331	10	a.	a.	NOUN
eltej-4974	331	11	(	(	PUNCT
eltej-4974	331	12	2018	2018	NUM
eltej-4974	331	13	)	)	PUNCT
eltej-4974	331	14	.	.	PUNCT
eltej-4974	332	1	investigating	investigate	VERB
eltej-4974	332	2	english	english	ADJ
eltej-4974	332	3	language	language	NOUN
eltej-4974	332	4	speaking	speak	VERB
eltej-4974	332	5	anxiety	anxiety	NOUN
eltej-4974	332	6	among	among	ADP
eltej-4974	332	7	malaysian	malaysian	ADJ
eltej-4974	332	8	undergraduate	undergraduate	NOUN
eltej-4974	332	9	learners	learner	NOUN
eltej-4974	332	10	.	.	PUNCT
eltej-4974	333	1	asian	asian	ADJ
eltej-4974	333	2	social	social	ADJ
eltej-4974	333	3	science	science	NOUN
eltej-4974	333	4	,	,	PUNCT
eltej-4974	333	5	15(1	15(1	NUM
eltej-4974	333	6	)	)	PUNCT
eltej-4974	333	7	,	,	PUNCT
eltej-4974	333	8	1	1	X
eltej-4974	333	9	.	.	PUNCT
eltej-4974	334	1	https://doi.org/10.5539/ass.v15n1p1	https://doi.org/10.5539/ass.v15n1p1	PROPN
eltej-4974	334	2	muthiah	muthiah	PROPN
eltej-4974	334	3	,	,	PUNCT
eltej-4974	334	4	p.	p.	NOUN
eltej-4974	334	5	(	(	PUNCT
eltej-4974	334	6	2003	2003	NUM
eltej-4974	334	7	)	)	PUNCT
eltej-4974	334	8	.	.	PUNCT
eltej-4974	335	1	english	english	ADJ
eltej-4974	335	2	language	language	NOUN
eltej-4974	335	3	proficiency	proficiency	NOUN
eltej-4974	335	4	at	at	ADP
eltej-4974	335	5	the	the	DET
eltej-4974	335	6	workplace	workplace	NOUN
eltej-4974	335	7	:	:	PUNCT
eltej-4974	335	8	expectations	expectation	NOUN
eltej-4974	335	9	of	of	ADP
eltej-4974	335	10	bank	bank	NOUN
eltej-4974	335	11	officers	officer	NOUN
eltej-4974	335	12	in	in	ADP
eltej-4974	335	13	malaysia	malaysia	PROPN
eltej-4974	335	14	.	.	PUNCT
eltej-4974	336	1	asian	asian	ADJ
eltej-4974	336	2	englishes	english	NOUN
eltej-4974	336	3	,	,	PUNCT
eltej-4974	336	4	6(2	6(2	NUM
eltej-4974	336	5	)	)	PUNCT
eltej-4974	336	6	,	,	PUNCT
eltej-4974	336	7	64–81	64–81	NUM
eltej-4974	336	8	.	.	PUNCT
eltej-4974	337	1	https://doi.org/10.1080/13488678.2003.10801119	https://doi.org/10.1080/13488678.2003.10801119	PROPN
eltej-4974	337	2	ngah	ngah	PROPN
eltej-4974	337	3	,	,	PUNCT
eltej-4974	337	4	e.	e.	PROPN
eltej-4974	337	5	,	,	PUNCT
eltej-4974	337	6	radzuan	radzuan	PROPN
eltej-4974	337	7	,	,	PUNCT
eltej-4974	337	8	n.	n.	PROPN
eltej-4974	337	9	r.	r.	PROPN
eltej-4974	337	10	m.	m.	PROPN
eltej-4974	337	11	,	,	PUNCT
eltej-4974	337	12	fauzi	fauzi	PROPN
eltej-4974	337	13	,	,	PUNCT
eltej-4974	337	14	w.	w.	PROPN
eltej-4974	337	15	j.	j.	PROPN
eltej-4974	337	16	,	,	PUNCT
eltej-4974	337	17	&	&	CCONJ
eltej-4974	337	18	zainal	zainal	PROPN
eltej-4974	337	19	abidin	abidin	PROPN
eltej-4974	337	20	,	,	PUNCT
eltej-4974	337	21	n.	n.	NOUN
eltej-4974	337	22	a.	a.	NOUN
eltej-4974	337	23	(	(	PUNCT
eltej-4974	337	24	2011	2011	NUM
eltej-4974	337	25	)	)	PUNCT
eltej-4974	337	26	.	.	PUNCT
eltej-4974	338	1	the	the	DET
eltej-4974	338	2	need	need	NOUN
eltej-4974	338	3	for	for	ADP
eltej-4974	338	4	competent	competent	ADJ
eltej-4974	338	5	work	work	NOUN
eltej-4974	338	6	ready	ready	ADJ
eltej-4974	338	7	english	english	ADJ
eltej-4974	338	8	language	language	NOUN
eltej-4974	338	9	learners	learner	NOUN
eltej-4974	338	10	.	.	PUNCT
eltej-4974	339	1	procedia	procedia	PROPN
eltej-4974	339	2	social	social	ADJ
eltej-4974	339	3	and	and	CCONJ
eltej-4974	339	4	behavioral	behavioral	ADJ
eltej-4974	339	5	sciences	science	NOUN
eltej-4974	339	6	,	,	PUNCT
eltej-4974	339	7	29	29	NUM
eltej-4974	339	8	,	,	PUNCT
eltej-4974	339	9	1490–1499	1490–1499	NUM
eltej-4974	339	10	.	.	PUNCT
eltej-4974	340	1	https://doi.org/10.1016/j.sbspro.2011.11.389	https://doi.org/10.1016/j.sbspro.2011.11.389	NUM
eltej-4974	340	2	https://doi.org/10.11113/lspi.v2n1.18	https://doi.org/10.11113/lspi.v2n1.18	NOUN
eltej-4974	340	3	https://doi.org/10.11113/lspi.v6n1.83	https://doi.org/10.11113/lspi.v6n1.83	X
eltej-4974	340	4	https://doi.org/10.1016/j.kjss.2015.10.002	https://doi.org/10.1016/j.kjss.2015.10.002	PROPN
eltej-4974	340	5	https://doi.org/10.1017/cbo9780511733031	https://doi.org/10.1017/cbo9780511733031	NOUN
eltej-4974	340	6	https://doi.org/10.5829/idosi.wasj.2013.21.sltl.2141	https://doi.org/10.5829/idosi.wasj.2013.21.sltl.2141	VERB
eltej-4974	340	7	https://doi.org/10.29333/iji.2021.14210a	https://doi.org/10.29333/iji.2021.14210a	ADJ
eltej-4974	340	8	https://doi.org/10.18488/journal.1.2018.89.677.685	https://doi.org/10.18488/journal.1.2018.89.677.685	NOUN
eltej-4974	340	9	http://digital_collect.lib.buu.ac.th/dcms/files/55921456.pdf	http://digital_collect.lib.buu.ac.th/dcms/files/55921456.pdf	NOUN
eltej-4974	340	10	https://doi.org/10.1016/j.esp.2009.10.002	https://doi.org/10.1016/j.esp.2009.10.002	NOUN
eltej-4974	340	11	https://doi.org/10.1080/14708477.2014.985305	https://doi.org/10.1080/14708477.2014.985305	NOUN
eltej-4974	340	12	https://doi.org/10.5539/ass.v15n1p1	https://doi.org/10.5539/ass.v15n1p1	ADJ
eltej-4974	340	13	https://doi.org/10.1080/13488678.2003.10801119	https://doi.org/10.1080/13488678.2003.10801119	PROPN
eltej-4974	340	14	https://doi.org/10.1016/j.sbspro.2011.11.389	https://doi.org/10.1016/j.sbspro.2011.11.389	PROPN
eltej-4974	340	15	issn	issn	PROPN
eltej-4974	340	16	2621	2621	NUM
eltej-4974	340	17	-	-	SYM
eltej-4974	340	18	6485	6485	NUM
eltej-4974	340	19	english	english	ADJ
eltej-4974	340	20	language	language	NOUN
eltej-4974	340	21	teaching	teach	VERB
eltej-4974	340	22	educational	educational	ADJ
eltej-4974	340	23	journal	journal	NOUN
eltej-4974	340	24	211	211	NUM
eltej-4974	340	25	vol	vol	NOUN
eltej-4974	340	26	.	.	PROPN
eltej-4974	341	1	4	4	NUM
eltej-4974	341	2	,	,	PUNCT
eltej-4974	341	3	no	no	INTJ
eltej-4974	341	4	.	.	NOUN
eltej-4974	341	5	3	3	NUM
eltej-4974	341	6	,	,	PUNCT
eltej-4974	341	7	2021	2021	NUM
eltej-4974	341	8	,	,	PUNCT
eltej-4974	341	9	pp	pp	ADP
eltej-4974	341	10	.	.	PUNCT
eltej-4974	342	1	199	199	NUM
eltej-4974	342	2	-	-	SYM
eltej-4974	342	3	212	212	NUM
eltej-4974	342	4	mat	mat	NOUN
eltej-4974	342	5	husin	husin	NOUN
eltej-4974	342	6	,	,	PUNCT
eltej-4974	342	7	n.z	n.z	PROPN
eltej-4974	342	8	.	.	PROPN
eltej-4974	342	9	&	&	CCONJ
eltej-4974	342	10	radzuan	radzuan	PROPN
eltej-4974	342	11	,	,	PUNCT
eltej-4974	342	12	n.r.m	n.r.m	PROPN
eltej-4974	342	13	.	.	PUNCT
eltej-4974	343	1	(	(	PUNCT
eltej-4974	343	2	identifying	identify	VERB
eltej-4974	343	3	english	english	ADJ
eltej-4974	343	4	language	language	NOUN
eltej-4974	343	5	needs	need	NOUN
eltej-4974	343	6	)	)	PUNCT
eltej-4974	343	7	othman	othman	PROPN
eltej-4974	343	8	,	,	PUNCT
eltej-4974	343	9	j.	j.	PROPN
eltej-4974	343	10	,	,	PUNCT
eltej-4974	343	11	&	&	CCONJ
eltej-4974	343	12	nordin	nordin	PROPN
eltej-4974	343	13	,	,	PUNCT
eltej-4974	343	14	a.	a.	PROPN
eltej-4974	343	15	b.	b.	PROPN
eltej-4974	343	16	(	(	PUNCT
eltej-4974	343	17	2013	2013	NUM
eltej-4974	343	18	)	)	PUNCT
eltej-4974	343	19	.	.	PUNCT
eltej-4974	344	1	muet	muet	NOUN
eltej-4974	344	2	as	as	ADP
eltej-4974	344	3	a	a	DET
eltej-4974	344	4	predictor	predictor	NOUN
eltej-4974	344	5	of	of	ADP
eltej-4974	344	6	academic	academic	ADJ
eltej-4974	344	7	achievement	achievement	NOUN
eltej-4974	344	8	in	in	ADP
eltej-4974	344	9	esl	esl	PROPN
eltej-4974	344	10	teacher	teacher	NOUN
eltej-4974	344	11	education	education	NOUN
eltej-4974	344	12	.	.	PUNCT
eltej-4974	345	1	gema	gema	PROPN
eltej-4974	345	2	online	online	PROPN
eltej-4974	345	3	journal	journal	PROPN
eltej-4974	345	4	of	of	ADP
eltej-4974	345	5	language	language	NOUN
eltej-4974	345	6	studies	study	NOUN
eltej-4974	345	7	,	,	PUNCT
eltej-4974	345	8	13(1	13(1	NUM
eltej-4974	345	9	)	)	PUNCT
eltej-4974	345	10	,	,	PUNCT
eltej-4974	345	11	99–111	99–111	PROPN
eltej-4974	345	12	.	.	PROPN
eltej-4974	345	13	puteri	puteri	PROPN
eltej-4974	345	14	zarina	zarina	PROPN
eltej-4974	345	15	,	,	PUNCT
eltej-4974	345	16	m.	m.	PROPN
eltej-4974	345	17	k.	k.	PROPN
eltej-4974	345	18	,	,	PUNCT
eltej-4974	345	19	rosly	rosly	ADV
eltej-4974	345	20	,	,	PUNCT
eltej-4974	345	21	s.	s.	PROPN
eltej-4974	345	22	,	,	PUNCT
eltej-4974	345	23	nurain	nurain	PROPN
eltej-4974	345	24	,	,	PUNCT
eltej-4974	345	25	j.	j.	PROPN
eltej-4974	345	26	,	,	PUNCT
eltej-4974	345	27	ismail	ismail	PROPN
eltej-4974	345	28	,	,	PUNCT
eltej-4974	345	29	a.	a.	PROPN
eltej-4974	345	30	,	,	PUNCT
eltej-4974	345	31	&	&	CCONJ
eltej-4974	345	32	khalid	khalid	PROPN
eltej-4974	345	33	,	,	PUNCT
eltej-4974	345	34	n.	n.	PROPN
eltej-4974	345	35	(	(	PUNCT
eltej-4974	345	36	2020	2020	NUM
eltej-4974	345	37	)	)	PUNCT
eltej-4974	345	38	.	.	PUNCT
eltej-4974	346	1	the	the	DET
eltej-4974	346	2	use	use	NOUN
eltej-4974	346	3	of	of	ADP
eltej-4974	346	4	english	english	PROPN
eltej-4974	346	5	among	among	ADP
eltej-4974	346	6	supply	supply	NOUN
eltej-4974	346	7	chain	chain	NOUN
eltej-4974	346	8	workers	worker	NOUN
eltej-4974	346	9	in	in	ADP
eltej-4974	346	10	malaysia	malaysia	PROPN
eltej-4974	346	11	.	.	PUNCT
eltej-4974	347	1	international	international	ADJ
eltej-4974	347	2	journal	journal	PROPN
eltej-4974	347	3	of	of	ADP
eltej-4974	347	4	innovative	innovative	ADJ
eltej-4974	347	5	technology	technology	NOUN
eltej-4974	347	6	and	and	CCONJ
eltej-4974	347	7	exploring	explore	VERB
eltej-4974	347	8	engineering	engineering	NOUN
eltej-4974	347	9	,	,	PUNCT
eltej-4974	347	10	9(3	9(3	NUM
eltej-4974	347	11	)	)	PUNCT
eltej-4974	347	12	,	,	PUNCT
eltej-4974	347	13	2001–2005	2001–2005	NUM
eltej-4974	347	14	.	.	PUNCT
eltej-4974	348	1	https://doi.org/10.35940/ijitee.c9227.019320	https://doi.org/10.35940/ijitee.c9227.019320	PROPN
eltej-4974	348	2	robinson	robinson	PROPN
eltej-4974	348	3	,	,	PUNCT
eltej-4974	348	4	p.	p.	PROPN
eltej-4974	348	5	c.	c.	PROPN
eltej-4974	348	6	(	(	PUNCT
eltej-4974	348	7	1991	1991	NUM
eltej-4974	348	8	)	)	PUNCT
eltej-4974	348	9	.	.	PUNCT
eltej-4974	349	1	esp	esp	ADJ
eltej-4974	349	2	today	today	NOUN
eltej-4974	349	3	 	 	SPACE
eltej-4974	349	4	:	:	PUNCT
eltej-4974	349	5	a	a	DET
eltej-4974	349	6	practitioner	practitioner	NOUN
eltej-4974	349	7	’s	’s	PART
eltej-4974	349	8	guide	guide	NOUN
eltej-4974	349	9	.	.	PUNCT
eltej-4974	350	1	prentice	prentice	PROPN
eltej-4974	350	2	hall	hall	PROPN
eltej-4974	350	3	.	.	PUNCT
eltej-4974	351	1	saleh	saleh	PROPN
eltej-4974	351	2	,	,	PUNCT
eltej-4974	351	3	n.	n.	PROPN
eltej-4974	351	4	s.	s.	PROPN
eltej-4974	351	5	,	,	PUNCT
eltej-4974	351	6	&	&	CCONJ
eltej-4974	351	7	murtaza	murtaza	PROPN
eltej-4974	351	8	,	,	PUNCT
eltej-4974	351	9	s.	s.	PROPN
eltej-4974	351	10	f.	f.	PROPN
eltej-4974	351	11	(	(	PUNCT
eltej-4974	351	12	2018	2018	NUM
eltej-4974	351	13	)	)	PUNCT
eltej-4974	351	14	.	.	PUNCT
eltej-4974	352	1	english	english	ADJ
eltej-4974	352	2	language	language	NOUN
eltej-4974	352	3	use	use	NOUN
eltej-4974	352	4	in	in	ADP
eltej-4974	352	5	malaysian	malaysian	ADJ
eltej-4974	352	6	government	government	NOUN
eltej-4974	352	7	and	and	CCONJ
eltej-4974	352	8	private	private	ADJ
eltej-4974	352	9	civil	civil	ADJ
eltej-4974	352	10	engineering	engineering	NOUN
eltej-4974	352	11	workplaces	workplace	NOUN
eltej-4974	352	12	.	.	PUNCT
eltej-4974	353	1	international	international	ADJ
eltej-4974	353	2	journal	journal	PROPN
eltej-4974	353	3	of	of	ADP
eltej-4974	353	4	education	education	NOUN
eltej-4974	353	5	and	and	CCONJ
eltej-4974	353	6	literacy	literacy	NOUN
eltej-4974	353	7	studies	study	NOUN
eltej-4974	353	8	,	,	PUNCT
eltej-4974	353	9	6(3	6(3	NUM
eltej-4974	353	10	)	)	PUNCT
eltej-4974	353	11	,	,	PUNCT
eltej-4974	353	12	84	84	NUM
eltej-4974	353	13	.	.	PUNCT
eltej-4974	354	1	https://doi.org/10.7575/aiac.ijels.v.6n.3p.84	https://doi.org/10.7575/aiac.ijels.v.6n.3p.84	PROPN
eltej-4974	354	2	singh	singh	PROPN
eltej-4974	354	3	,	,	PUNCT
eltej-4974	354	4	a.	a.	PROPN
eltej-4974	354	5	k.	k.	PROPN
eltej-4974	354	6	j.	j.	PROPN
eltej-4974	354	7	,	,	PUNCT
eltej-4974	354	8	&	&	CCONJ
eltej-4974	354	9	harun	harun	PROPN
eltej-4974	354	10	,	,	PUNCT
eltej-4974	354	11	r.	r.	PROPN
eltej-4974	354	12	n.	n.	PROPN
eltej-4974	354	13	s.	s.	PROPN
eltej-4974	354	14	r.	r.	PROPN
eltej-4974	354	15	(	(	PUNCT
eltej-4974	354	16	2020	2020	NUM
eltej-4974	354	17	)	)	PUNCT
eltej-4974	354	18	.	.	PUNCT
eltej-4974	355	1	industrial	industrial	ADJ
eltej-4974	355	2	trainees	trainee	NOUN
eltej-4974	355	3	learning	learn	VERB
eltej-4974	355	4	experiences	experience	NOUN
eltej-4974	355	5	of	of	ADP
eltej-4974	355	6	english	english	PROPN
eltej-4974	355	7	related	relate	VERB
eltej-4974	355	8	tasks	task	NOUN
eltej-4974	355	9	at	at	ADP
eltej-4974	355	10	the	the	DET
eltej-4974	355	11	workplace	workplace	NOUN
eltej-4974	355	12	.	.	PUNCT
eltej-4974	356	1	studies	study	NOUN
eltej-4974	356	2	in	in	ADP
eltej-4974	356	3	english	english	ADJ
eltej-4974	356	4	language	language	NOUN
eltej-4974	356	5	and	and	CCONJ
eltej-4974	356	6	education	education	NOUN
eltej-4974	356	7	,	,	PUNCT
eltej-4974	356	8	7(1	7(1	NUM
eltej-4974	356	9	)	)	PUNCT
eltej-4974	356	10	,	,	PUNCT
eltej-4974	356	11	22–42	22–42	NUM
eltej-4974	356	12	.	.	PUNCT
eltej-4974	357	1	https://doi.org/10.24815/siele.v7i1.16064	https://doi.org/10.24815/siele.v7i1.16064	PROPN
eltej-4974	357	2	singh	singh	NOUN
eltej-4974	357	3	,	,	PUNCT
eltej-4974	357	4	m.	m.	NOUN
eltej-4974	357	5	k.	k.	PROPN
eltej-4974	357	6	p.	p.	PROPN
eltej-4974	357	7	,	,	PUNCT
eltej-4974	357	8	jo	jo	PROPN
eltej-4974	357	9	,	,	PUNCT
eltej-4974	357	10	y.	y.	PROPN
eltej-4974	357	11	l.	l.	PROPN
eltej-4974	357	12	,	,	PUNCT
eltej-4974	357	13	&	&	CCONJ
eltej-4974	357	14	ching	ching	PROPN
eltej-4974	357	15	,	,	PUNCT
eltej-4974	357	16	s.	s.	PROPN
eltej-4974	357	17	s.	s.	PROPN
eltej-4974	357	18	(	(	PUNCT
eltej-4974	357	19	2021	2021	NUM
eltej-4974	357	20	)	)	PUNCT
eltej-4974	357	21	.	.	PUNCT
eltej-4974	358	1	urban	urban	ADJ
eltej-4974	358	2	english	english	PROPN
eltej-4974	358	3	learners	learner	NOUN
eltej-4974	358	4	'	'	PART
eltej-4974	358	5	perceptions	perception	NOUN
eltej-4974	358	6	towards	towards	ADP
eltej-4974	358	7	the	the	DET
eltej-4974	358	8	influence	influence	NOUN
eltej-4974	358	9	of	of	ADP
eltej-4974	358	10	second	second	ADJ
eltej-4974	358	11	language	language	NOUN
eltej-4974	358	12	identity	identity	NOUN
eltej-4974	358	13	on	on	ADP
eltej-4974	358	14	employment	employment	NOUN
eltej-4974	358	15	opportunities	opportunity	NOUN
eltej-4974	358	16	in	in	ADP
eltej-4974	358	17	malaysia	malaysia	PROPN
eltej-4974	358	18	.	.	PUNCT
eltej-4974	359	1	pertanika	pertanika	PROPN
eltej-4974	359	2	journal	journal	PROPN
eltej-4974	359	3	of	of	ADP
eltej-4974	359	4	social	social	ADJ
eltej-4974	359	5	sciences	science	NOUN
eltej-4974	359	6	and	and	CCONJ
eltej-4974	359	7	humanities	humanity	NOUN
eltej-4974	359	8	,	,	PUNCT
eltej-4974	359	9	29(1	29(1	NUM
eltej-4974	359	10	)	)	PUNCT
eltej-4974	359	11	,	,	PUNCT
eltej-4974	359	12	7	7	NUM
eltej-4974	359	13	-	-	SYM
eltej-4974	359	14	45	45	NUM
eltej-4974	359	15	.	.	PUNCT
eltej-4974	360	1	https://doi.org/10.47836/pjssh.29.1.02	https://doi.org/10.47836/pjssh.29.1.02	PROPN
eltej-4974	360	2	su	su	PROPN
eltej-4974	360	3	-	-	PUNCT
eltej-4974	360	4	hie	hie	PROPN
eltej-4974	360	5	,	,	PUNCT
eltej-4974	360	6	t.	t.	PROPN
eltej-4974	360	7	,	,	PUNCT
eltej-4974	360	8	marzuki	marzuki	PROPN
eltej-4974	360	9	,	,	PUNCT
eltej-4974	360	10	e.	e.	PROPN
eltej-4974	360	11	,	,	PUNCT
eltej-4974	360	12	kee	kee	PROPN
eltej-4974	360	13	-	-	PUNCT
eltej-4974	360	14	man	man	PROPN
eltej-4974	360	15	,	,	PUNCT
eltej-4974	360	16	c.	c.	PROPN
eltej-4974	360	17	,	,	PUNCT
eltej-4974	360	18	jecky	jecky	PROPN
eltej-4974	360	19	,	,	PUNCT
eltej-4974	360	20	m.	m.	NOUN
eltej-4974	360	21	,	,	PUNCT
eltej-4974	360	22	&	&	CCONJ
eltej-4974	360	23	jerome	jerome	PROPN
eltej-4974	360	24	,	,	PUNCT
eltej-4974	360	25	c.	c.	PROPN
eltej-4974	360	26	(	(	PUNCT
eltej-4974	360	27	2017	2017	NUM
eltej-4974	360	28	)	)	PUNCT
eltej-4974	360	29	.	.	PUNCT
eltej-4974	361	1	employers	employer	NOUN
eltej-4974	361	2	’	’	PART
eltej-4974	361	3	views	view	NOUN
eltej-4974	361	4	on	on	ADP
eltej-4974	361	5	the	the	DET
eltej-4974	361	6	importance	importance	NOUN
eltej-4974	361	7	of	of	ADP
eltej-4974	361	8	english	english	ADJ
eltej-4974	361	9	proficiency	proficiency	NOUN
eltej-4974	361	10	and	and	CCONJ
eltej-4974	361	11	communication	communication	NOUN
eltej-4974	361	12	skill	skill	NOUN
eltej-4974	361	13	for	for	ADP
eltej-4974	361	14	employability	employability	NOUN
eltej-4974	361	15	in	in	ADP
eltej-4974	361	16	malaysia	malaysia	PROPN
eltej-4974	361	17	.	.	PUNCT
eltej-4974	362	1	indonesian	indonesian	PROPN
eltej-4974	362	2	journal	journal	PROPN
eltej-4974	362	3	of	of	ADP
eltej-4974	362	4	applied	apply	VERB
eltej-4974	362	5	linguistics	linguistic	NOUN
eltej-4974	362	6	,	,	PUNCT
eltej-4974	362	7	7(2	7(2	NUM
eltej-4974	362	8	)	)	PUNCT
eltej-4974	362	9	,	,	PUNCT
eltej-4974	362	10	315–327	315–327	NUM
eltej-4974	362	11	.	.	PUNCT
eltej-4974	363	1	https://doi.org/10.17509/ijal.v7i2.8132	https://doi.org/10.17509/ijal.v7i2.8132	PROPN
eltej-4974	363	2	subramaniam	subramaniam	PROPN
eltej-4974	363	3	,	,	PUNCT
eltej-4974	363	4	g.	g.	PROPN
eltej-4974	363	5	k.	k.	PROPN
eltej-4974	363	6	j.	j.	PROPN
eltej-4974	363	7	,	,	PUNCT
eltej-4974	363	8	abdullah	abdullah	PROPN
eltej-4974	363	9	,	,	PUNCT
eltej-4974	363	10	f.	f.	PROPN
eltej-4974	363	11	p.	p.	PROPN
eltej-4974	363	12	,	,	PUNCT
eltej-4974	363	13	&	&	CCONJ
eltej-4974	363	14	portorajo	portorajo	PROPN
eltej-4974	363	15	,	,	PUNCT
eltej-4974	363	16	h.	h.	PROPN
eltej-4974	363	17	m.	m.	NOUN
eltej-4974	363	18	(	(	PUNCT
eltej-4974	363	19	2020	2020	NUM
eltej-4974	363	20	)	)	PUNCT
eltej-4974	363	21	.	.	PUNCT
eltej-4974	364	1	in	in	ADP
eltej-4974	364	2	-	-	PUNCT
eltej-4974	364	3	house	house	NOUN
eltej-4974	364	4	english	english	ADJ
eltej-4974	364	5	communication	communication	NOUN
eltej-4974	364	6	skills	skill	NOUN
eltej-4974	364	7	’	'	PUNCT
eltej-4974	364	8	needs	need	NOUN
eltej-4974	364	9	for	for	ADP
eltej-4974	364	10	engineering	engineering	NOUN
eltej-4974	364	11	workplace	workplace	NOUN
eltej-4974	364	12	 	 	SPACE
eltej-4974	364	13	:	:	PUNCT
eltej-4974	364	14	feedback	feedback	NOUN
eltej-4974	364	15	from	from	ADP
eltej-4974	364	16	human	human	ADJ
eltej-4974	364	17	resource	resource	NOUN
eltej-4974	364	18	development	development	NOUN
eltej-4974	364	19	.	.	PUNCT
eltej-4974	365	1	international	international	ADJ
eltej-4974	365	2	journal	journal	PROPN
eltej-4974	365	3	of	of	ADP
eltej-4974	365	4	computational	computational	ADJ
eltej-4974	365	5	engineering	engineering	NOUN
eltej-4974	365	6	research	research	NOUN
eltej-4974	365	7	(	(	PUNCT
eltej-4974	365	8	ijcer	ijcer	NOUN
eltej-4974	365	9	)	)	PUNCT
eltej-4974	365	10	,	,	PUNCT
eltej-4974	365	11	08(august	08(august	NUM
eltej-4974	365	12	)	)	PUNCT
eltej-4974	365	13	,	,	PUNCT
eltej-4974	365	14	40	40	NUM
eltej-4974	365	15	.	.	PUNCT
eltej-4974	366	1	talif	talif	PROPN
eltej-4974	366	2	,	,	PUNCT
eltej-4974	366	3	r.	r.	PROPN
eltej-4974	366	4	,	,	PUNCT
eltej-4974	366	5	&	&	CCONJ
eltej-4974	366	6	noor	noor	PROPN
eltej-4974	366	7	,	,	PUNCT
eltej-4974	366	8	r.	r.	PROPN
eltej-4974	366	9	(	(	PUNCT
eltej-4974	366	10	2009	2009	NUM
eltej-4974	366	11	)	)	PUNCT
eltej-4974	366	12	.	.	PUNCT
eltej-4974	367	1	connecting	connect	VERB
eltej-4974	367	2	language	language	NOUN
eltej-4974	367	3	needs	need	NOUN
eltej-4974	367	4	in	in	ADP
eltej-4974	367	5	the	the	DET
eltej-4974	367	6	workplace	workplace	NOUN
eltej-4974	367	7	to	to	ADP
eltej-4974	367	8	the	the	DET
eltej-4974	367	9	learning	learning	NOUN
eltej-4974	367	10	of	of	ADP
eltej-4974	367	11	english	english	PROPN
eltej-4974	367	12	at	at	ADP
eltej-4974	367	13	tertiary	tertiary	ADJ
eltej-4974	367	14	level	level	NOUN
eltej-4974	367	15	.	.	PUNCT
eltej-4974	368	1	pertanika	pertanika	NOUN
eltej-4974	368	2	journal	journal	PROPN
eltej-4974	368	3	of	of	ADP
eltej-4974	368	4	social	social	ADJ
eltej-4974	368	5	science	science	NOUN
eltej-4974	368	6	and	and	CCONJ
eltej-4974	368	7	humanities	humanity	NOUN
eltej-4974	368	8	,	,	PUNCT
eltej-4974	368	9	17(2	17(2	NUM
eltej-4974	368	10	)	)	PUNCT
eltej-4974	368	11	,	,	PUNCT
eltej-4974	368	12	65–77	65–77	NUM
eltej-4974	368	13	.	.	PUNCT
eltej-4974	369	1	tinh	tinh	PROPN
eltej-4974	369	2	,	,	PUNCT
eltej-4974	369	3	l.	l.	PROPN
eltej-4974	369	4	c.	c.	PROPN
eltej-4974	369	5	(	(	PUNCT
eltej-4974	369	6	2018	2018	NUM
eltej-4974	369	7	)	)	PUNCT
eltej-4974	369	8	.	.	PUNCT
eltej-4974	370	1	needs	need	VERB
eltej-4974	370	2	analysis	analysis	NOUN
eltej-4974	370	3	of	of	ADP
eltej-4974	370	4	english	english	PROPN
eltej-4974	370	5	for	for	ADP
eltej-4974	370	6	mechanical	mechanical	ADJ
eltej-4974	370	7	engineers	engineer	NOUN
eltej-4974	370	8	in	in	ADP
eltej-4974	370	9	the	the	DET
eltej-4974	370	10	vietnamese	vietnamese	ADJ
eltej-4974	370	11	context	context	NOUN
eltej-4974	371	1	[	[	X
eltej-4974	371	2	victoria	victoria	PROPN
eltej-4974	371	3	university	university	PROPN
eltej-4974	371	4	of	of	ADP
eltej-4974	371	5	wellington	wellington	PROPN
eltej-4974	371	6	]	]	PUNCT
eltej-4974	371	7	.	.	PUNCT
eltej-4974	372	1	http://researcharchive.vuw.ac.nz/handle/10063/6973	http://researcharchive.vuw.ac.nz/handle/10063/6973	PROPN
eltej-4974	373	1	vicky	vicky	PROPN
eltej-4974	373	2	,	,	PUNCT
eltej-4974	373	3	c.	c.	PROPN
eltej-4974	373	4	,	,	PUNCT
eltej-4974	373	5	ting	ting	PROPN
eltej-4974	373	6	,	,	PUNCT
eltej-4974	373	7	h.	h.	PROPN
eltej-4974	373	8	l.	l.	PROPN
eltej-4974	373	9	,	,	PUNCT
eltej-4974	373	10	&	&	CCONJ
eltej-4974	373	11	yeo	yeo	PROPN
eltej-4974	373	12	,	,	PUNCT
eltej-4974	373	13	j.	j.	PROPN
eltej-4974	373	14	y.	y.	PROPN
eltej-4974	373	15	(	(	PUNCT
eltej-4974	373	16	2016	2016	NUM
eltej-4974	373	17	)	)	PUNCT
eltej-4974	373	18	.	.	PUNCT
eltej-4974	374	1	investigating	investigate	VERB
eltej-4974	374	2	english	english	ADJ
eltej-4974	374	3	language	language	NOUN
eltej-4974	374	4	anxiety	anxiety	NOUN
eltej-4974	374	5	among	among	ADP
eltej-4974	374	6	uitm	uitm	PROPN
eltej-4974	374	7	sarawak	sarawak	ADJ
eltej-4974	374	8	undergraduates	undergraduate	NOUN
eltej-4974	374	9	.	.	PUNCT
eltej-4974	375	1	journal	journal	NOUN
eltej-4974	375	2	of	of	ADP
eltej-4974	375	3	creative	creative	ADJ
eltej-4974	375	4	practices	practice	NOUN
eltej-4974	375	5	in	in	ADP
eltej-4974	375	6	language	language	NOUN
eltej-4974	375	7	learning	learning	NOUN
eltej-4974	375	8	and	and	CCONJ
eltej-4974	375	9	teaching	teaching	NOUN
eltej-4974	375	10	(	(	PUNCT
eltej-4974	375	11	cplt	cplt	PROPN
eltej-4974	375	12	)	)	PUNCT
eltej-4974	375	13	,	,	PUNCT
eltej-4974	375	14	4(1	4(1	NOUN
eltej-4974	375	15	)	)	PUNCT
eltej-4974	375	16	,	,	PUNCT
eltej-4974	375	17	50	50	NUM
eltej-4974	375	18	–	–	PUNCT
eltej-4974	375	19	62	62	NUM
eltej-4974	375	20	.	.	PUNCT
eltej-4974	376	1	yonezawa	yonezawa	PROPN
eltej-4974	376	2	,	,	PUNCT
eltej-4974	376	3	y.	y.	PROPN
eltej-4974	376	4	(	(	PUNCT
eltej-4974	376	5	2018	2018	NUM
eltej-4974	376	6	)	)	PUNCT
eltej-4974	376	7	.	.	PUNCT
eltej-4974	377	1	management	management	NOUN
eltej-4974	377	2	of	of	ADP
eltej-4974	377	3	internationalization	internationalization	NOUN
eltej-4974	377	4	in	in	ADP
eltej-4974	377	5	japanese	japanese	ADJ
eltej-4974	377	6	universities	university	NOUN
eltej-4974	377	7	:	:	PUNCT
eltej-4974	377	8	towards	towards	ADP
eltej-4974	377	9	the	the	DET
eltej-4974	377	10	development	development	NOUN
eltej-4974	377	11	of	of	ADP
eltej-4974	377	12	collaborative	collaborative	ADJ
eltej-4974	377	13	relationship	relationship	NOUN
eltej-4974	377	14	between	between	ADP
eltej-4974	377	15	academic	academic	ADJ
eltej-4974	377	16	and	and	CCONJ
eltej-4974	377	17	administrative	administrative	ADJ
eltej-4974	377	18	staff	staff	NOUN
eltej-4974	377	19	.	.	PUNCT
eltej-4974	378	1	higher	high	ADJ
eltej-4974	378	2	education	education	PROPN
eltej-4974	378	3	forum	forum	PROPN
eltej-4974	378	4	,	,	PUNCT
eltej-4974	378	5	15	15	NUM
eltej-4974	378	6	,	,	PUNCT
eltej-4974	378	7	39–62	39–62	NUM
eltej-4974	378	8	.	.	PUNCT
eltej-4974	379	1	https://doi.org/10.15027/45646	https://doi.org/10.15027/45646	PROPN
eltej-4974	379	2	yuit	yuit	PROPN
eltej-4974	379	3	,	,	PUNCT
eltej-4974	379	4	c.	c.	PROPN
eltej-4974	379	5	m.	m.	NOUN
eltej-4974	379	6	,	,	PUNCT
eltej-4974	379	7	&	&	CCONJ
eltej-4974	379	8	imm	imm	PROPN
eltej-4974	379	9	,	,	PUNCT
eltej-4974	379	10	l.	l.	PROPN
eltej-4974	379	11	g.	g.	PROPN
eltej-4974	379	12	(	(	PUNCT
eltej-4974	379	13	2009	2009	NUM
eltej-4974	379	14	)	)	PUNCT
eltej-4974	379	15	.	.	PUNCT
eltej-4974	380	1	needs	need	NOUN
eltej-4974	380	2	versus	versus	X
eltej-4974	380	3	wants	want	VERB
eltej-4974	380	4	:	:	PUNCT
eltej-4974	380	5	comparing	compare	VERB
eltej-4974	380	6	job	job	NOUN
eltej-4974	380	7	-	-	PUNCT
eltej-4974	380	8	related	relate	VERB
eltej-4974	380	9	and	and	CCONJ
eltej-4974	380	10	personal	personal	ADJ
eltej-4974	380	11	needs	need	NOUN
eltej-4974	380	12	of	of	ADP
eltej-4974	380	13	nonacademic	nonacademic	ADJ
eltej-4974	380	14	university	university	NOUN
eltej-4974	380	15	employees	employee	NOUN
eltej-4974	380	16	for	for	ADP
eltej-4974	380	17	english	english	ADJ
eltej-4974	380	18	language	language	NOUN
eltej-4974	380	19	training	training	NOUN
eltej-4974	380	20	.	.	PUNCT
eltej-4974	381	1	pertanika	pertanika	PROPN
eltej-4974	381	2	journal	journal	PROPN
eltej-4974	381	3	of	of	ADP
eltej-4974	381	4	social	social	ADJ
eltej-4974	381	5	science	science	NOUN
eltej-4974	381	6	and	and	CCONJ
eltej-4974	381	7	humanities	humanity	NOUN
eltej-4974	381	8	,	,	PUNCT
eltej-4974	381	9	17(2	17(2	NUM
eltej-4974	381	10	)	)	PUNCT
eltej-4974	381	11	,	,	PUNCT
eltej-4974	381	12	187–203	187–203	NUM
eltej-4974	381	13	.	.	PUNCT
eltej-4974	382	1	yunus	yunus	PROPN
eltej-4974	382	2	,	,	PUNCT
eltej-4974	382	3	m.	m.	NOUN
eltej-4974	382	4	z.	z.	PROPN
eltej-4974	382	5	m.	m.	PROPN
eltej-4974	382	6	,	,	PUNCT
eltej-4974	382	7	raof	raof	NOUN
eltej-4974	382	8	,	,	PUNCT
eltej-4974	382	9	a.	a.	PROPN
eltej-4974	382	10	h.	h.	PROPN
eltej-4974	382	11	a.	a.	PROPN
eltej-4974	382	12	,	,	PUNCT
eltej-4974	382	13	rahman	rahman	PROPN
eltej-4974	382	14	,	,	PUNCT
eltej-4974	382	15	r.	r.	PROPN
eltej-4974	382	16	a.	a.	PROPN
eltej-4974	382	17	,	,	PUNCT
eltej-4974	382	18	&	&	CCONJ
eltej-4974	382	19	amin	amin	PROPN
eltej-4974	382	20	,	,	PUNCT
eltej-4974	382	21	a.	a.	NOUN
eltej-4974	382	22	m.	m.	NOUN
eltej-4974	382	23	m.	m.	NOUN
eltej-4974	382	24	(	(	PUNCT
eltej-4974	382	25	2012	2012	NUM
eltej-4974	382	26	)	)	PUNCT
eltej-4974	382	27	.	.	PUNCT
eltej-4974	383	1	the	the	DET
eltej-4974	383	2	need	need	NOUN
eltej-4974	383	3	of	of	ADP
eltej-4974	383	4	english	english	ADJ
eltej-4974	383	5	language	language	NOUN
eltej-4974	383	6	training	training	NOUN
eltej-4974	383	7	programs	program	NOUN
eltej-4974	383	8	in	in	ADP
eltej-4974	383	9	continuing	continue	VERB
eltej-4974	383	10	education	education	NOUN
eltej-4974	383	11	.	.	PUNCT
eltej-4974	384	1	procedia	procedia	PROPN
eltej-4974	384	2	social	social	ADJ
eltej-4974	384	3	and	and	CCONJ
eltej-4974	384	4	behavioral	behavioral	ADJ
eltej-4974	384	5	sciences	science	NOUN
eltej-4974	384	6	,	,	PUNCT
eltej-4974	384	7	56(ictlhe	56(ictlhe	NUM
eltej-4974	384	8	)	)	PUNCT
eltej-4974	384	9	,	,	PUNCT
eltej-4974	384	10	396–404	396–404	NUM
eltej-4974	384	11	.	.	PUNCT
eltej-4974	385	1	https://doi.org/10.1016/j.sbspro.2012.09.668	https://doi.org/10.1016/j.sbspro.2012.09.668	PROPN
eltej-4974	385	2	https://doi.org/10.35940/ijitee.c9227.019320	https://doi.org/10.35940/ijitee.c9227.019320	VERB
eltej-4974	385	3	https://doi.org/10.7575/aiac.ijels.v.6n.3p.84	https://doi.org/10.7575/aiac.ijels.v.6n.3p.84	PROPN
eltej-4974	385	4	https://doi.org/10.24815/siele.v7i1.16064	https://doi.org/10.24815/siele.v7i1.16064	PROPN
eltej-4974	385	5	https://doi.org/10.47836/pjssh.29.1.02	https://doi.org/10.47836/pjssh.29.1.02	NOUN
eltej-4974	385	6	https://doi.org/10.17509/ijal.v7i2.8132	https://doi.org/10.17509/ijal.v7i2.8132	PROPN
eltej-4974	385	7	http://researcharchive.vuw.ac.nz/handle/10063/6973	http://researcharchive.vuw.ac.nz/handle/10063/6973	NOUN
eltej-4974	385	8	https://doi.org/10.15027/45646	https://doi.org/10.15027/45646	PROPN
eltej-4974	385	9	https://doi.org/10.1016/j.sbspro.2012.09.668	https://doi.org/10.1016/j.sbspro.2012.09.668	VERB
eltej-4974	385	10	212	212	NUM
eltej-4974	385	11	english	english	ADJ
eltej-4974	385	12	language	language	NOUN
eltej-4974	385	13	teaching	teach	VERB
eltej-4974	385	14	educational	educational	ADJ
eltej-4974	385	15	journal	journal	NOUN
eltej-4974	385	16	issn	issn	PROPN
eltej-4974	385	17	2621	2621	NUM
eltej-4974	385	18	-	-	SYM
eltej-4974	385	19	6485	6485	NUM
eltej-4974	385	20	vol	vol	NOUN
eltej-4974	385	21	.	.	PROPN
eltej-4974	386	1	4	4	NUM
eltej-4974	386	2	,	,	PUNCT
eltej-4974	386	3	no	no	INTJ
eltej-4974	386	4	.	.	NOUN
eltej-4974	386	5	3	3	NUM
eltej-4974	386	6	,	,	PUNCT
eltej-4974	386	7	2021	2021	NUM
eltej-4974	386	8	,	,	PUNCT
eltej-4974	386	9	pp	pp	ADP
eltej-4974	386	10	.	.	PUNCT
eltej-4974	387	1	199	199	NUM
eltej-4974	387	2	-	-	SYM
eltej-4974	387	3	212	212	NUM
eltej-4974	387	4	mat	mat	NOUN
eltej-4974	387	5	husin	husin	NOUN
eltej-4974	387	6	,	,	PUNCT
eltej-4974	387	7	n.z	n.z	PROPN
eltej-4974	387	8	.	.	PROPN
eltej-4974	387	9	&	&	CCONJ
eltej-4974	387	10	radzuan	radzuan	PROPN
eltej-4974	387	11	,	,	PUNCT
eltej-4974	387	12	n.r.m	n.r.m	PROPN
eltej-4974	387	13	.	.	PUNCT
eltej-4974	388	1	(	(	PUNCT
eltej-4974	388	2	identifying	identify	VERB
eltej-4974	388	3	english	english	ADJ
eltej-4974	388	4	language	language	NOUN
eltej-4974	388	5	needs	need	NOUN
eltej-4974	388	6	)	)	PUNCT
eltej-4974	388	7	supplementary	supplementary	ADJ
eltej-4974	388	8	material	material	NOUN
eltej-4974	388	9	proposed	propose	VERB
eltej-4974	388	10	course	course	NOUN
eltej-4974	388	11	syllabus	syllabus	NOUN
eltej-4974	388	12	by	by	ADP
eltej-4974	388	13	the	the	DET
eltej-4974	388	14	end	end	NOUN
eltej-4974	388	15	of	of	ADP
eltej-4974	388	16	the	the	DET
eltej-4974	388	17	course	course	NOUN
eltej-4974	388	18	,	,	PUNCT
eltej-4974	388	19	participants	participant	NOUN
eltej-4974	388	20	will	will	AUX
eltej-4974	388	21	be	be	AUX
eltej-4974	388	22	able	able	ADJ
eltej-4974	388	23	to	to	PART
eltej-4974	388	24	●	●	VERB
eltej-4974	388	25	write	write	VERB
eltej-4974	388	26	clear	clear	ADJ
eltej-4974	388	27	and	and	CCONJ
eltej-4974	388	28	concise	concise	ADJ
eltej-4974	388	29	emails	email	NOUN
eltej-4974	388	30	,	,	PUNCT
eltej-4974	388	31	memos	memo	NOUN
eltej-4974	388	32	and	and	CCONJ
eltej-4974	388	33	letters	letter	NOUN
eltej-4974	388	34	in	in	ADP
eltej-4974	388	35	english	english	ADJ
eltej-4974	388	36	●	●	NUM
eltej-4974	388	37	converse	converse	NOUN
eltej-4974	388	38	with	with	ADP
eltej-4974	388	39	co	co	NOUN
eltej-4974	388	40	-	-	NOUN
eltej-4974	388	41	workers	worker	NOUN
eltej-4974	388	42	,	,	PUNCT
eltej-4974	388	43	students	student	NOUN
eltej-4974	388	44	,	,	PUNCT
eltej-4974	388	45	foreigner	foreigner	NOUN
eltej-4974	388	46	in	in	ADP
eltej-4974	388	47	english	english	PROPN
eltej-4974	388	48	●	●	PUNCT
eltej-4974	388	49	understand	understand	VERB
eltej-4974	388	50	the	the	DET
eltej-4974	388	51	meaning	meaning	NOUN
eltej-4974	388	52	and	and	CCONJ
eltej-4974	388	53	application	application	NOUN
eltej-4974	388	54	of	of	ADP
eltej-4974	388	55	work	work	NOUN
eltej-4974	388	56	-	-	PUNCT
eltej-4974	388	57	related	relate	VERB
eltej-4974	388	58	vocabulary	vocabulary	NOUN
eltej-4974	388	59	the	the	DET
eltej-4974	388	60	language	language	NOUN
eltej-4974	388	61	components	component	NOUN
eltej-4974	388	62	that	that	PRON
eltej-4974	388	63	will	will	AUX
eltej-4974	388	64	be	be	AUX
eltej-4974	388	65	taught	teach	VERB
eltej-4974	388	66	by	by	ADP
eltej-4974	388	67	instructors	instructor	NOUN
eltej-4974	388	68	in	in	ADP
eltej-4974	388	69	this	this	DET
eltej-4974	388	70	proposed	propose	VERB
eltej-4974	388	71	course	course	NOUN
eltej-4974	388	72	design	design	NOUN
eltej-4974	388	73	are	be	AUX
eltej-4974	388	74	as	as	ADV
eltej-4974	388	75	follow	follow	VERB
eltej-4974	388	76	;	;	PUNCT
eltej-4974	389	1	●	●	PUNCT
eltej-4974	389	2	reading	read	VERB
eltej-4974	389	3	●	●	NOUN
eltej-4974	389	4	writing	write	VERB
eltej-4974	389	5	●	●	NOUN
eltej-4974	389	6	speaking	speak	VERB
eltej-4974	389	7	●	●	NUM
eltej-4974	389	8	listening	listen	VERB
eltej-4974	389	9	●	●	NUM
eltej-4974	389	10	grammar	grammar	NOUN
eltej-4974	389	11	(	(	PUNCT
eltej-4974	389	12	embedded	embed	VERB
eltej-4974	389	13	)	)	PUNCT
eltej-4974	389	14	●	●	NUM
eltej-4974	389	15	vocabulary	vocabulary	NOUN
eltej-4974	389	16	the	the	DET
eltej-4974	389	17	proposed	propose	VERB
eltej-4974	389	18	course	course	NOUN
eltej-4974	389	19	structure	structure	NOUN
eltej-4974	389	20	along	along	ADP
eltej-4974	389	21	with	with	ADP
eltej-4974	389	22	the	the	DET
eltej-4974	389	23	topics	topic	NOUN
eltej-4974	389	24	are	be	AUX
eltej-4974	389	25	as	as	ADV
eltej-4974	389	26	follow	follow	ADJ
eltej-4974	389	27	;	;	PUNCT
eltej-4974	389	28	proposed	propose	VERB
eltej-4974	389	29	course	course	NOUN
eltej-4974	389	30	structure	structure	NOUN
eltej-4974	389	31	unit	unit	NOUN
eltej-4974	389	32	content	content	NOUN
eltej-4974	389	33	task	task	NOUN
eltej-4974	389	34	tools	tool	NOUN
eltej-4974	389	35	1	1	NUM
eltej-4974	389	36	ice	ice	NOUN
eltej-4974	389	37	breaking	break	VERB
eltej-4974	389	38	small	small	ADJ
eltej-4974	389	39	introduction	introduction	NOUN
eltej-4974	389	40	small	small	ADJ
eltej-4974	389	41	talk	talk	NOUN
eltej-4974	389	42	2	2	NUM
eltej-4974	389	43	socialization	socialization	NOUN
eltej-4974	389	44	giving	give	VERB
eltej-4974	389	45	introduction	introduction	NOUN
eltej-4974	389	46	/	/	SYM
eltej-4974	389	47	farewell	farewell	NOUN
eltej-4974	389	48	speech	speech	NOUN
eltej-4974	389	49	youtube	youtube	NOUN
eltej-4974	389	50	3	3	NUM
eltej-4974	389	51	talking	talk	VERB
eltej-4974	389	52	about	about	ADP
eltej-4974	389	53	favourite	favourite	ADJ
eltej-4974	389	54	hobbies	hobby	NOUN
eltej-4974	389	55	speaking	speak	VERB
eltej-4974	389	56	small	small	ADJ
eltej-4974	389	57	group	group	NOUN
eltej-4974	389	58	interaction	interaction	NOUN
eltej-4974	389	59	youtube	youtube	NOUN
eltej-4974	389	60	,	,	PUNCT
eltej-4974	389	61	google	google	PROPN
eltej-4974	389	62	translate	translate	NOUN
eltej-4974	389	63	4	4	NUM
eltej-4974	389	64	spell	spell	VERB
eltej-4974	389	65	it	it	PRON
eltej-4974	389	66	right	right	ADJ
eltej-4974	389	67	pronunciation	pronunciation	NOUN
eltej-4974	389	68	vocabulary	vocabulary	NOUN
eltej-4974	389	69	learning	learning	NOUN
eltej-4974	389	70	strategies	strategy	NOUN
eltej-4974	389	71	online	online	PROPN
eltej-4974	389	72	dictionary	dictionary	PROPN
eltej-4974	389	73	,	,	PUNCT
eltej-4974	389	74	kahoot	kahoot	NOUN
eltej-4974	389	75	!	!	PUNCT
eltej-4974	390	1	5	5	NUM
eltej-4974	390	2	superstar	superstar	NOUN
eltej-4974	390	3	speaking	speak	VERB
eltej-4974	390	4	acting	act	VERB
eltej-4974	390	5	google	google	PROPN
eltej-4974	390	6	translate	translate	NOUN
eltej-4974	390	7	,	,	PUNCT
eltej-4974	390	8	youtube	youtube	NOUN
eltej-4974	390	9	6	6	NUM
eltej-4974	390	10	reading	reading	NOUN
eltej-4974	390	11	at	at	ADP
eltej-4974	390	12	work	work	NOUN
eltej-4974	390	13	reading	reading	NOUN
eltej-4974	390	14	report	report	NOUN
eltej-4974	390	15	,	,	PUNCT
eltej-4974	390	16	notices	notice	NOUN
eltej-4974	390	17	,	,	PUNCT
eltej-4974	390	18	emails	email	NOUN
eltej-4974	390	19	and	and	CCONJ
eltej-4974	390	20	memos	memo	NOUN
eltej-4974	390	21	technical	technical	ADJ
eltej-4974	390	22	texts	text	NOUN
eltej-4974	390	23	on	on	ADP
eltej-4974	390	24	website	website	NOUN
eltej-4974	390	25	,	,	PUNCT
eltej-4974	390	26	7	7	NUM
eltej-4974	390	27	business	business	NOUN
eltej-4974	390	28	visit	visit	NOUN
eltej-4974	390	29	presentation	presentation	NOUN
eltej-4974	390	30	of	of	ADP
eltej-4974	390	31	job	job	NOUN
eltej-4974	390	32	description	description	NOUN
eltej-4974	390	33	,	,	PUNCT
eltej-4974	390	34	department	department	NOUN
eltej-4974	390	35	,	,	PUNCT
eltej-4974	390	36	future	future	ADJ
eltej-4974	390	37	work	work	NOUN
eltej-4974	390	38	youtube	youtube	NOUN
eltej-4974	390	39	,	,	PUNCT
eltej-4974	390	40	umk	umk	PROPN
eltej-4974	390	41	website	website	NOUN
eltej-4974	390	42	,	,	PUNCT
eltej-4974	390	43	chart	chart	VERB
eltej-4974	390	44	8	8	NUM
eltej-4974	390	45	email	email	NOUN
eltej-4974	390	46	and	and	CCONJ
eltej-4974	390	47	letters	letter	NOUN
eltej-4974	390	48	correspondence	correspondence	NOUN
eltej-4974	390	49	writing	write	VERB
eltej-4974	390	50	emails	email	NOUN
eltej-4974	390	51	and	and	CCONJ
eltej-4974	390	52	letters	letter	NOUN
eltej-4974	390	53	email	email	NOUN
eltej-4974	390	54	templates	template	NOUN
eltej-4974	390	55	,	,	PUNCT
eltej-4974	390	56	letter	letter	NOUN
eltej-4974	390	57	templates	template	NOUN
eltej-4974	390	58	in	in	ADP
eltej-4974	390	59	terms	term	NOUN
eltej-4974	390	60	of	of	ADP
eltej-4974	390	61	assessments	assessment	NOUN
eltej-4974	390	62	,	,	PUNCT
eltej-4974	390	63	after	after	ADP
eltej-4974	390	64	completion	completion	NOUN
eltej-4974	390	65	of	of	ADP
eltej-4974	390	66	each	each	DET
eltej-4974	390	67	unit	unit	NOUN
eltej-4974	390	68	,	,	PUNCT
eltej-4974	390	69	learners	learner	NOUN
eltej-4974	390	70	will	will	AUX
eltej-4974	390	71	be	be	AUX
eltej-4974	390	72	assigned	assign	VERB
eltej-4974	390	73	with	with	ADP
eltej-4974	390	74	a	a	DET
eltej-4974	390	75	written	write	VERB
eltej-4974	390	76	/	/	SYM
eltej-4974	390	77	speaking	speak	VERB
eltej-4974	390	78	task	task	NOUN
eltej-4974	390	79	based	base	VERB
eltej-4974	390	80	on	on	ADP
eltej-4974	390	81	the	the	DET
eltej-4974	390	82	contents	content	NOUN
eltej-4974	390	83	that	that	PRON
eltej-4974	390	84	they	they	PRON
eltej-4974	390	85	learned	learn	VERB
eltej-4974	390	86	.	.	PUNCT
eltej-4974	391	1	these	these	DET
eltej-4974	391	2	tasks	task	NOUN
eltej-4974	391	3	will	will	AUX
eltej-4974	391	4	then	then	ADV
eltej-4974	391	5	be	be	AUX
eltej-4974	391	6	collected	collect	VERB
eltej-4974	391	7	and	and	CCONJ
eltej-4974	391	8	analyzed	analyze	VERB
eltej-4974	391	9	by	by	ADP
eltej-4974	391	10	instructors	instructor	NOUN
eltej-4974	391	11	and	and	CCONJ
eltej-4974	391	12	being	be	AUX
eltej-4974	391	13	compiled	compile	VERB
eltej-4974	391	14	toward	toward	ADP
eltej-4974	391	15	the	the	DET
eltej-4974	391	16	end	end	NOUN
eltej-4974	391	17	of	of	ADP
eltej-4974	391	18	the	the	DET
eltej-4974	391	19	course	course	NOUN
eltej-4974	391	20	.	.	PUNCT
eltej-4974	392	1	from	from	ADP
eltej-4974	392	2	these	these	DET
eltej-4974	392	3	completed	complete	VERB
eltej-4974	392	4	assignments	assignment	NOUN
eltej-4974	392	5	,	,	PUNCT
eltej-4974	392	6	instructors	instructor	NOUN
eltej-4974	392	7	will	will	AUX
eltej-4974	392	8	be	be	AUX
eltej-4974	392	9	able	able	ADJ
eltej-4974	392	10	to	to	PART
eltej-4974	392	11	monitor	monitor	VERB
eltej-4974	392	12	the	the	DET
eltej-4974	392	13	progress	progress	NOUN
eltej-4974	392	14	of	of	ADP
eltej-4974	392	15	learners	learner	NOUN
eltej-4974	392	16	.	.	PUNCT
eltej-4974	393	1	aside	aside	ADV
eltej-4974	393	2	from	from	ADP
eltej-4974	393	3	that	that	PRON
eltej-4974	393	4	,	,	PUNCT
eltej-4974	393	5	instructors	instructor	NOUN
eltej-4974	393	6	will	will	AUX
eltej-4974	393	7	collaborate	collaborate	VERB
eltej-4974	393	8	with	with	ADP
eltej-4974	393	9	the	the	DET
eltej-4974	393	10	human	human	ADJ
eltej-4974	393	11	resource	resource	NOUN
eltej-4974	393	12	department	department	NOUN
eltej-4974	393	13	in	in	ADP
eltej-4974	393	14	determining	determine	VERB
eltej-4974	393	15	the	the	DET
eltej-4974	393	16	supervisor	supervisor	NOUN
eltej-4974	393	17	for	for	ADP
eltej-4974	393	18	each	each	DET
eltej-4974	393	19	learner	learner	NOUN
eltej-4974	393	20	taking	take	VERB
eltej-4974	393	21	the	the	DET
eltej-4974	393	22	course	course	NOUN
eltej-4974	393	23	.	.	PUNCT
eltej-4974	394	1	each	each	DET
eltej-4974	394	2	supervisor	supervisor	NOUN
eltej-4974	394	3	for	for	ADP
eltej-4974	394	4	each	each	DET
eltej-4974	394	5	learner	learner	NOUN
eltej-4974	394	6	who	who	PRON
eltej-4974	394	7	comes	come	VERB
eltej-4974	394	8	from	from	ADP
eltej-4974	394	9	support	support	NOUN
eltej-4974	394	10	staff	staff	NOUN
eltej-4974	394	11	will	will	AUX
eltej-4974	394	12	then	then	ADV
eltej-4974	394	13	be	be	AUX
eltej-4974	394	14	asked	ask	VERB
eltej-4974	394	15	to	to	PART
eltej-4974	394	16	rate	rate	VERB
eltej-4974	394	17	or	or	CCONJ
eltej-4974	394	18	give	give	VERB
eltej-4974	394	19	some	some	DET
eltej-4974	394	20	assessment	assessment	NOUN
eltej-4974	394	21	toward	toward	ADP
eltej-4974	394	22	their	their	PRON
eltej-4974	394	23	staff	staff	NOUN
eltej-4974	394	24	'	'	PART
eltej-4974	394	25	performance	performance	NOUN
eltej-4974	394	26	related	relate	VERB
eltej-4974	394	27	to	to	ADP
eltej-4974	394	28	english	english	ADJ
eltej-4974	394	29	communication	communication	NOUN
eltej-4974	394	30	ability	ability	NOUN
eltej-4974	394	31	.	.	PUNCT