Englisia MAY 2015 Vol. 2, No. 2, 70-85 EXPLORING THE POTENTIAL OF BLENDED  LEARNING AND LEARNING MANAGEMENT  SYSTEM FOR HIGHER EDUCATION IN ACEH  Zamzami Zainuddin University of Malaya, Malaysia zem.aceh@gmail.com Abstract The paper aims to explore the potential of the blended learning approach for higher education in Aceh. This is a conceptual paper that attempts to provide the concepts and theories associated with implementing the blended learning approach on col- lege-level students and lecturers. Blended Learning is a learning model that is en- riched with traditional learning methods and online education materials. In a typical blended learning environment, students may learn contents outside of the class through websites or Learning Management Systems (LMSs), but engage in practical, hands-on activities during class hours. The author believes blended learning is a po- tentially effective approach if implemented for higher education in Aceh, especially Banda Aceh, which has adequate internet access in numerous areas. Integrating the blended learning approach will enhance students’ self-paced learning in Aceh, and in turn improve their critical thinking and collaborative learning. This study also en- courages lecturers in Aceh to implement the blended learning approach in their teaching and learning practices, as well as urges the use of various LMSs or Web 2.0 tools as online learning platforms. Finally, the practice of blended learning will support Universities in Aceh in transforming teaching and learning activities from being traditional, to becoming technology-based learning environments. Keywords: Blended Learning; Learning Management Systems; Web 2.0; Higher Education; Aceh Introduction The rapid growth of technology, particularly the Internet, has had many posi- tive impacts on the education domain. Lecturers and students in University could ex- ploit the internet for various purposes such as accessing learning resources and Zamzami Zainuddin Englisia Vol. 2 No. 2, May 2015 | 71 interacting virtually outside class hours. It is no doubt that technology such as the Internet enables learners to be brought together for discussions or learning purposes outside class hours. Halili, Abdul Razak, and Zainuddin (2015) acknowledge that the use of technology in education may promote students’ collaborative learning, problem-solving and critical thinking. Students and lecturers could also easily access learning materials anytime and anywhere through numerous websites provided freely by some institutions (Fu, 2013). Those free resources are provided on many websites that can be used as a set of instructions for active learning, and is referred to as Open Courseware or Open Educational Resources (OER). Richter and McPherson (2012) noted that Open Courseware provides free educational resources on web- sites, and allows everyone to access this content. Students can thus freely access and download the content, or watch free online video lessons anytime, at their own pace, and according to their needs. With the integration of technology in education, traditional classroom activi- ties such as lecturers’ talks, homework, and exams could be transferred to websites or Learning Management Systems (LMSs) (Fu, 2013). Besides, technology plays a significant role, since the media available online facilitates communication among learners, as well as between learners and lecturers (Fisher, 2009). Moreover, it has a very important role in student-centered approaches, which instruct students to study actively and independently without always depending on lecturers as the center of knowledge (Gebre, Saroyan, & Bracewell, 2014). Therefore, there is no doubt that technology has had a great contribution in the development of education on a global scale. Although technology has been widely used in education, it has some limita- tions, such as students’ physical interactions and lecturers’ assessments toward stu- dents’ body language (Kanuka & Anderson, 2007). At the same time, traditional learning plays a contribution in face-to-face social interaction among students, and between students and lecturers during class hours (Sun, Tsai, Finger, Chen, & Yeh, 2008). Therefore, blended learning becomes an important alternative modality, which combines the conventional class-based learning with technology-based learn- ing environments. This reduces the limitation of both learning models. In other EXPLORING THE POTENTIAL OF BLENDED LEARNING AND LEARNING MANAGEMENT SYSTEM FOR HIGHER EDUCATION IN ACEH 72 | Englisia Vol. 2 No. 2, May 2015 words, blended learning merges both conventional and technology-based learning to exploit the benefits of both. Traditional Classroom Learning Traditional classroom learning has always been traditionally practiced with physical attendance in class, the use of textbooks, and paper-based examinations. Staker and Horn (2012) noticed that traditional university courses are usually char- acterized as curriculum-based and lecture-based teaching where the lecturer acts as the center of knowledge. A course is organized by a curriculum provided through various materials and a number of lecture-based modules that are predetermined and sequenced. One-way lectures are commonly practiced in class, with more an- swers and discussions rather than problem-solving (Dalsgaard & Godsk, 2007). In other words, traditional class-based learning tends to focus on the lecturer rather than on the individual students. Although the traditional classroom may be associated with physical face-to- face interaction, and is of low cost since minimal technology is used, this classroom model has a number of problems. For example, teaching and learning activities only focus on text books and lectures, and students tend to be disengaged in active learning because they have a lack of time to express their abilities or performances in class. Traditional learning tends to produce a low level of student engagement, and students often pay less attention to subjects they learn (Carini, Kuh & Klein, 2006). Nguyen (2011) also noted that traditional class activities also focus on text- books and lecture talks; students tend to be disengaged in their learning activity. Hence, students who are disengaged in learning will show some negative habits such as boredom, restlessness and disruptive behavior (Freeman, O’Connor, Parks, Cunningham, Hurley, Haak, & Wenderoth, 2007). However, the evolution of technology has rapidly changed the culture of teaching and learning in education. Several emerging technologies have contributed to education such as the Internet, online learning, Computer-Assisted Learning (CAL), Web-Based Distance Learning (WBDL) and other technologies. Hence, blended learning is an alternative emerging technology which integrates the conven- Zamzami Zainuddin Englisia Vol. 2 No. 2, May 2015 | 73 tional class with technology based-learning environments. It is believed that the tra- ditional learning approach which focuses on teachers as the center of knowledge is irrelevant in today’s digital age, and should be blended with technology-based learning (Wang & Heffernan, 2010). Blended Learning Class Blended learning is the integration of both conventional and modern teach- ing-learning processes, and has shifted the culture of teaching-learning from being lecturer-centered, to becoming student-centered. The learning activity is more active compared to lecturing in the classroom, and students are facilitated by the lecturer to be more active in solving problems independently. Mortera-Gutierrez (2005) mentioned that blended learning is the combination of multiple approaches to learn- ing, combining several different delivery methods such as collaboration software, web-based courses or computer communication practices and traditional face-to- face instructions. Poon (2014) Stated that there are numerous definitions of blended learning and the common definition is the combination of learning with physical and virtual environments. Blended learning is a general scope of the teaching-learning model. Poon (2014) also stated that blended learning has reformed teaching and learning activities from being teacher-centered, to becoming student-centered, and thus positively impacts students’ self-directed learning. Also, students and teachers have more opportunities to interact and communicate both in and out of the class. According to Ginns and Ellis (2007), blended learning has contributed in establish- ing strong interaction between learners and instructors, as well as among learners themselves. Blended learning does not ignore traditional learning because it applies both face-to-face interaction in the classroom, as well as online multimedia technology outside the classroom (Halili & Zainuddin, 2015). Online learning allows learners to gain access to educational content, and engage in one-way or two-way communica- tion with other learners and instructors through the Internet. It also provides quick, easy and flexible access to all forms of content through digital devices. EXPLORING THE POTENTIAL OF BLENDED LEARNING AND LEARNING MANAGEMENT SYSTEM FOR HIGHER EDUCATION IN ACEH 74 | Englisia Vol. 2 No. 2, May 2015 O’Connor, Mortimer, and Bond, (2011) stated that blended learning ap- pears in the world of education because of the significant growth of computers and the Internet. According to history, blended learning became familiarly used as a pedagogical concept in the beginning of the year 2000 (Guzer & Caner, 2014). Poon (2014) supported that blended learning was introduced in the year 2000 when e-learning lost its credibility, and was altered by a blended learning model. He also noted that blended learning has been widely applied in many higher institutions worldwide. Besides, it has also been widely practiced by corporate training and K-12 education. The following table 1 summarizes the example of categories of blended learning models. Table 1. The categories of blended learning models A. Higher Education Twigg (2003) B. K-12 Education Staker & Horn (2012) C. Corporate Training Rossett & Frazee (2006) A.1 Supplemental  Supplemental online ma- terials  Online quizzes  Additional online activi- ties  Flexibility of online activ- ities for computer lab or home B.1 Rotation  Rotation among learning modali- ties, at least one of which is online  Station Rotation - rotations within a classroom  Lab Rotation - rotations within locations on a school campus  Flipped Classroom - rotation with- in a given course or subject includ- ing online remote (at home)  Individual Rotation - individually tailored rotation schedule for a course or subject C.1 Anchor Blend  Introductory substantive face-to-face (F2F) class- room experience  Subsequent independent online experiences A.2 Replacement  Reduction of in-class meeting time  Replacement of face-to- face class time with online activities  Flexibility of online ac- tivities for computer lab or home B.2 Flex  Instruction primarily online in a classroom with customized F2F support when needed C.2 Bookend Blend  Introductory experience online or F2F  A substantive learning ex- perience online or F2F  A conclusion that extends the learning into practice at work A.3 Emporium  Elimination of class meet- ings  Substitution of a learning resource center with online materials and on- demand personal assis- tance B.3 Self-Blend  Option of an entirely online course to supplement traditional courses C.3 Field Blend  A range of instructional assets  Choice of when and where to use the assets as needed to meet work-related chal- lenges  Availability of online in- structional assets  A possible classroom expe- rience as part of the mix Zamzami Zainuddin Englisia Vol. 2 No. 2, May 2015 | 75 A.4 Buffet  Several learning options from which students choose B.4 Enriched Virtual  School experience mostly online with some on-campus enrichment Source: Graham, C. R., Henrie, C. R., & Gibbons, A. S. (2014). Developing models and theory for blended learning research. In A. G. Picciano, C. D. Dziuban, & C. R. Graham (Eds.), Blended learn- ing: Research perspectives, volume 2 (pp. 13-33). New York, NY: Routledge. Learning Management Systems (LMSs) Learning Management Systems (LMSs) are also called Electronic Learning platforms. LMSs are online, Web-based systems that tie together 21stCentury Educa- tion with effective and creative uses of technology. The majority of LMSs are Web- based, and thus facilitate anytime, anywhere access to learning content and admin- istration. They utilize synchronous and asynchronous technologies to facilitate access to learning materials and administration (Black, Beck, Dawson, Jinks, & DiPietro, 2007). LMSs contain videos, lessons, assignments, quizzes, tests, forums, a schedul- ing tool, collaborative work space and grading mechanisms. According to the pro- file of LMS market in the higher education market as of autumn 2013, Blackboard is the leading provider with 41% market share, with Moodle (23%), Desire2Learn (11%) and Vclassrooming being the next three largest providers (Green, 2013). They are web-based and provide a variety of tools that can make a blended course more effective giving new possibilities for learners. LMS is usually used in leaning activities outside the class in blended virtual classrooms. Students could submit assignments, access content, and interact with lecturers virtually outside the class through LMSs (Black et al., 2007). Moodle is an example of a supplement which can be integrated for a blended learning course. Moodle offers flexible and dynamic management of the learning process, and satis- fies new needs with regards to methodology and information technologies. Moodle makes it possible to create an individualized process of learning where students can interact with each other and with their teachers, which encourages their close col- laboration (Kumar, Gankotiya, & Dutta, 2011). Students can study outside classes at any convenient time, thereby increasing education efficacy. Many teachers have found that they can save time and increase student learning by allowing students to EXPLORING THE POTENTIAL OF BLENDED LEARNING AND LEARNING MANAGEMENT SYSTEM FOR HIGHER EDUCATION IN ACEH 76 | Englisia Vol. 2 No. 2, May 2015 engage in material outside the class, which allows them to use face-to-face time for troubleshooting (Cole & Foster, 2008). Besides, there are various other Web-based systems that provide a variety of tools that can create a blended course more effectively for learners. Numerous Web 2.0 tools can be used in blended learning courses to establish two-way communica- tion between the students and instructors outside the class, and also to give personal feedback for students’ improvement (Schmidt & Ralph, 2014). Majumdar (2012) mentioned that Blogs, Wikis, Podcasts, Twitter, MySpace and Facebook are very popular Web 2.0 tools used in teaching and learning activities. Blogs, for example, have been widely used to establish students’ interaction with their teachers, share learning materials and learn to solve problems with their peers (Garcia, Brown & Elbeltagi, 2012). Other social sites such as Facebook, MySpace, LiveJournal, and Bebo also allow users to share various materials with other users, and establish vir- tual interaction outside class hours (Pempek, Yermolayeva & Calvert, 2009). The advantages on implementing blended learning Some people assume that the use of technology in blended learning will ig- nore students’ social interactions, especially with their friends. Actually, this is a wrong assumption because blended learning will not ignore traditional classrooms; students will interact with each other whether physically in the class or virtually out- side the class (Kuo, Belland, Schroder, & Walker, 2014). Moreover, in the class- room, students do not just sit and listen to lectures, but interact with friends and establish group discussions or work in peers (Fearon, Starr, & McLaughlin, 2011). Blended learning becomes an important alternative modality for reducing the limita- tions of both face-to-face and online learning, mainly because it adopts the ad- vantages of both types of learning approaches (Graham, 2005). Blended learning has reformed the activity of teaching and learning processes from being teacher- centered, to becoming student-centered. Students’ learning activities are more active than lecturing, and therefore students have more opportunities to develop their ideas in solving the problem at hand. The use of technology media and interactive group activities is a concept of blended learning. Zamzami Zainuddin Englisia Vol. 2 No. 2, May 2015 | 77 This learning approach will also establish good communication between lec- turers and students while outside the class using online platforms or Web 2.0 tech- nologies. The responsibility of lecturers towards students does not only apply in the classroom, but also outside the classroom. Jones and Chen (2008) stated that in this model of learning, the lecturer will have the time to give feedback to students out- side the classroom, and the lecturers will answer question and motivate students with their progress. Scholars and practitioners believe that blended learning, which refers to the systematic and integrated combination of online and offline teaching and learning activities (Goeman & Van Laer, 2012), holds the potential to make higher education more attractive, accessible and effective for adult learners. Prior research has report- ed that students’ social interaction in technology learning environments is more ef- fective than that in traditional classrooms. Without using technology, students in traditional classrooms tend to interact physically in the classroom and ignore the interaction outside class hours. It can be assumed that students’ social interactions will not decrease when technology media is integrated into the classroom. Technol- ogy use will indeed help students interact easily with all communities, both inside and outside the class. Missildine et al., (2013) reported that the blending of new technology and traditional classrooms has established interactive learning. Another study also reported that students can enrich the dialog with other students inside and outside the class because the activity of teaching-learning in flipped classroom is not only limited to within the classroom walls (McLaughlin et al., 2013). The challenges of implementing blended learning There remain some obstacles in designing online learning (Karadeniz, 2009) such as designing the content based on video, animation or simulations, and the lack of time in developing the content. Lecturers usually encounter difficulties in de- livering the course in blended learning, and those who are not well-trained will en- counter difficulties in the teaching-learning process. Besides, another challenge is the limited access to videoconferences and content because of low bandwidth on the network. One Australian institution faced a challenge while applying the blended learning approach on students, mainly because this country has large and more re- EXPLORING THE POTENTIAL OF BLENDED LEARNING AND LEARNING MANAGEMENT SYSTEM FOR HIGHER EDUCATION IN ACEH 78 | Englisia Vol. 2 No. 2, May 2015 mote and regional areas. The Internet broadband and capacity of downloading in those areas is limited (Poon, 2014). Therefore, the quality of the Internet usually be- comes a common issue in applying technology-based learning. Furthermore, not all students and lecturer are aware that the utilization of technology media is important in the teaching and learning processes. To facilitate and motivate students to learn independently while outside the class also becomes another obstacle for teachers. Some lecturers are unable to boost students’ motiva- tion to use technology as instructions. Then, some studies have reported that, in the use of blended learning for learning activities, not all students are able to study in- dependently the content provided. For example, students stop to watch video lec- tures posted on website or LMS because of uninterested and tedious (Woo, Gosper, McNeill, Preston, Green, & Phillips, 2008). The Design of Blended Learning Environment Classroom sessions in blended learning approaches are used for hands-on activities, discussion and interaction. In the transformed lecture, the lecturer would not present the subject matter in its entirety, but rather give an introduction and pro- vide a background in order for the students to work on the problem. Their role changed has to that of being guides, answering questions, promoting dialogue and recognizing students’ needs of assistance (Oliver & Stallings, 2014). All areas of im- portance in problem-based learning focus on improving students’ critical thinking in solving problems (Wilkie, 2004). However, there is no single model in implementing the blended learning ap- proach. The lecturer could apply and modify this approach in different models using different LMSs or online platforms. Hence, the successful and effective design of blended learning is based on flexible learning for the learners or their needs. In this case, the lecturer may understand students’ needs such as their learning styles, self- efficacy, attitudes, motivation and interests (Lim & Morris, 2009). Therefore, when planning to choose an LMS, the characteristics of the learners should be taken into account, because no single instructional technology is best for all learners, and this must be designed according to students’ needs. In other words, each person has specific preferences and strengths in the way they receive and process the infor- Zamzami Zainuddin Englisia Vol. 2 No. 2, May 2015 | 79 mation presented to them. Learners will be able to achieve learning goals more effi- ciently when learning environments are adapted or accommodated to their individu- al differences (Federico, 1991). Best Practice of Blended Learning for Higher Education in Aceh The 21st century brought with it different challenges for universities. Many in- stitutions are responding to the pressure by embracing new technologies. Technolo- gy has a vital role to play in building up 21st-century skills, broadening access to education and personalizing the learning experience to adapt teaching to the unique needs of each learner. Besides, today’s students come pre-skilled with technology proficiencies to universities and a built-in acceptance for new technology (Erdem & Kibar, 2014). Many higher-education institutions worldwide have integrated LMSs or e- learning systems with their traditional education, creating a ‘blended-learning’ envi- ronment to give value to learners and businesses, while some others utilize it fully to support distance-based education. In the United States, more than half of higher- education institutions offer various forms of Internet-based technology courses (Ev- ans & Haase, 2001). The Internet is a significant tool in blending the class where the students may access the contents online through websites outside the class. In addi- tion, Aceh is a province in Indonesia which has adequate internet facilities, especial- ly Banda Aceh, the capital of Aceh, which is considered the Islamic Cyber City equipped with adequate free internet access in many areas such as coffee shops and parks. A survey in 2010 reported that 93 free Wi-Fi spots were spread around Banda Aceh city (Adiwaluyo, 2013). After the Tsunami disaster in Aceh in 2004, hundreds of modern coffee shops were built with full Wi-Fi facilities, and many students spent more of their time in the- se places to access the Internet. Additionally, the existence of Wi-Fi coffee shops has replaced Internet kiosks (warung internet) in Banda Aceh. In other words, most col- lege students have abandoned Internet kiosks and go to coffee shops as an alterna- tive to accessing the Internet. Therefore, since many college students visit coffee shops for accessing the Internet, the author believes that it is a great opportunity for EXPLORING THE POTENTIAL OF BLENDED LEARNING AND LEARNING MANAGEMENT SYSTEM FOR HIGHER EDUCATION IN ACEH 80 | Englisia Vol. 2 No. 2, May 2015 the lecturers in Aceh to construct blended-learning environments in their teaching- learning practices. The author believes that Aceh has a great opportunity in implementing blended-learning environments for higher education. This province also has a num- ber of higher education institutions which offer professional degrees such as Ar- Raniry State Islamic University, Syiah Kuala University, Malikussaleh University, Sam- udra University, Teuku Umar University and Lhokseumawe State Polytechnic. Furthermore, the significant use of blended-learning for higher education is driven by the reality of so many university students coming to class unprepared for subjects, during which the instructor needs to explain the content from the basics. Most of the classroom time is used by the instructor to talk, and not by the students to ask, discuss and solve problems (Bristol, 2014). Hence, this paper encourages lecturers in Aceh to implement blended-learning in their teaching and learning prac- tices, as well as urging the use of various technology tools (LMSs) or Web 2.0 plat- forms. Also, the blended-learning model enables lecturers in Aceh to promote active learning in the classroom, and also to cultivate students’ confidence in group discus- sions. This teaching model assists good lecturers in improving teaching and learning environments, and offers all lecturers an opportunity to change the way they teach. The use of technology (Web 2.0) for higher education in Aceh has been suc- cessfully practiced by Silviyanti and Yusuf (2014); they investigated the effectiveness of using blogs to support collaborative English writing activities for English students in Syiah Kuala University. The results reported that using blogs in teaching and learning English has successfully transformed the lecturer-centered approach into a student-centered approach, and has also demonstrated a positive effect on students’ English writing skills. Conclusion and Potential Future Studies Technology has played a major role on higher education in the 21st century, and it will continue to play a larger role in the future across all levels and disciplines of higher education. Therefore, higher education institutions in Aceh must continue to increase their Internet infrastructure, multimedia resources and Internet-based ed- Zamzami Zainuddin Englisia Vol. 2 No. 2, May 2015 | 81 ucation programs. The hope is that the lecturers in Aceh should take advantage of using technology to enhance students’ engagement, interaction, motivation and achievement in the teaching-learning process. This study has clearly explained the theories and concepts of blended- learning environments. The implementation of blended learning would change the culture of student learning from being lecturer-centered, to becoming student- centered, with more class activities belonging to students. Students would learn through hands-on and project-based learning activities. With no time dedicated to the lectures, students have more occasions to practice their lessons with their friends and at their own pace. In addition, they have more time to interact with their friends and instructors inside and outside the class. Students are aware of learning inde- pendently at their own pace, and have experienced using various technology tools for learning activities. The author believes that this study may contribute to a better understanding of technology use in teaching-learning activities in Aceh. This paper also provides a major implication for the Ministry of Education (MOE) or policymakers in Indonesia in general, and Aceh specifically, to determine blended-learning as a contemporary model to be implemented in teaching-learning activities at a number of universities in Aceh. Moreover, policymakers and practitioners in Aceh should seriously examine the research of blended-learning in order to transform the traditional lecturer– stu- dent centered learning environment to a student-lecturer learning environment. The limitation of this study is that it is a conceptual paper. Hence, there is still a room for improvement in future research through empirical studies. In future work, more quantitative research about the blended-learning instructional model in rela- tion to academic benefits or students’ effective learning should be conducted. Also, the study and practice of blended learning in Aceh should be continuously practiced with the use of various technologies and tools (e.g., LMSs and Web 2.0 frame- works). EXPLORING THE POTENTIAL OF BLENDED LEARNING AND LEARNING MANAGEMENT SYSTEM FOR HIGHER EDUCATION IN ACEH 82 | Englisia Vol. 2 No. 2, May 2015 References Adiwaluyo, E. (2013, April 29). Banda Aceh: Antara Warung Kopi dan Internet Gra- tis. 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