id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
esutjss-281	ISIAKA, Muideen Adejare; ASHIRU, Suliyat ; SODIYA, Abiodun Seun ; ISIAKA, Rukayat Kikelomo 	Understanding Customers’ Complaints in the Banking Sector	2025	15	.pdf	application/pdf	6714	395	36	This study reviewed the dimensions of banking customer complaints, particularly those stemming from customer errors. In the context of banking customer complaints, this theory becomes particularly relevant when examining the trends emerging from complaints that arise from customers’ own mistakes.	cache/esutjss-281.pdf	txt/esutjss-281.txt