id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ejall-2564	Marocchini, Eleonora	Politeness strategies in complaints in Italian: A study on IFL learners and Italian native speakers	2017	22	.pdf	application/pdf	12866	623	55	Together,  these  results  seem  to  suggest  that  it  is  easier  for  NNSs  to  be  native-­‐like  when  choosing  the   type   of   complaint   to   perform   than   when   deciding   how   to   express   judgement   and   how   to   downgrade   complaints  through  modification.   The  tendency  among  NSs  to  prefer  the  judgment-­‐only  type  of  complaint  also  confirms  Nuzzo’s  (2007)   analysis   of   a   corpus   of   Italian   L1,   where   65,4%   of   complaints   were   judgment-­‐only,   as   opposed   to   25,9%   judgment-­‐and-­‐request  cases,  and  just  a  8,7%  request-­‐only  cases  (p.  121),  which  in  this  study  were  used  even   less  (in  favor  of  the  combined  form).    	cache/ejall-2564.pdf	txt/ejall-2564.txt