id	sid	tid	token	lemma	pos
eistud-26829	1	1	european	european	ADJ
eistud-26829	1	2	integrat	integrat	PROPN
eistud-26829	1	3	ion	ion	NOUN
eistud-26829	1	4	studies	study	NOUN
eistud-26829	1	5	2020/14	2020/14	NUM
eistud-26829	1	6	80	80	NUM
eistud-26829	1	7	european	european	ADJ
eistud-26829	1	8	integration	integration	NOUN
eistud-26829	1	9	studies	study	NOUN
eistud-26829	1	10	no	no	INTJ
eistud-26829	1	11	.	.	NOUN
eistud-26829	1	12	14	14	NUM
eistud-26829	1	13	/	/	SYM
eistud-26829	1	14	2020	2020	NUM
eistud-26829	1	15	,	,	PUNCT
eistud-26829	1	16	pp	pp	PROPN
eistud-26829	1	17	.	.	PUNCT
eistud-26829	2	1	80	80	NUM
eistud-26829	2	2	-	-	SYM
eistud-26829	2	3	89	89	NUM
eistud-26829	2	4	doi.org/10.5755/j01.eis.1.14.26829	doi.org/10.5755/j01.eis.1.14.26829	PROPN
eistud-26829	2	5	abstract	abstract	ADJ
eistud-26829	2	6	enhancement	enhancement	NOUN
eistud-26829	2	7	of	of	ADP
eistud-26829	2	8	retail	retail	ADJ
eistud-26829	2	9	consumer	consumer	NOUN
eistud-26829	2	10	loyalty	loyalty	NOUN
eistud-26829	2	11	in	in	ADP
eistud-26829	2	12	latvia	latvia	PROPN
eistud-26829	2	13	by	by	ADP
eistud-26829	2	14	means	mean	NOUN
eistud-26829	2	15	of	of	ADP
eistud-26829	2	16	social	social	ADJ
eistud-26829	2	17	media	medium	NOUN
eistud-26829	2	18	communication	communication	NOUN
eistud-26829	2	19	http://dx.doi.org/10.5755/j01.eis.1.14.26829	http://dx.doi.org/10.5755/j01.eis.1.14.26829	PROPN
eistud-26829	2	20	social	social	ADJ
eistud-26829	2	21	media	medium	NOUN
eistud-26829	2	22	communication	communication	NOUN
eistud-26829	2	23	has	have	AUX
eistud-26829	2	24	become	become	VERB
eistud-26829	2	25	an	an	DET
eistud-26829	2	26	important	important	ADJ
eistud-26829	2	27	tool	tool	NOUN
eistud-26829	2	28	both	both	CCONJ
eistud-26829	2	29	in	in	ADP
eistud-26829	2	30	relying	rely	VERB
eistud-26829	2	31	information	information	NOUN
eistud-26829	2	32	to	to	ADP
eistud-26829	2	33	potential	potential	ADJ
eistud-26829	2	34	consumers	consumer	NOUN
eistud-26829	2	35	,	,	PUNCT
eistud-26829	2	36	as	as	ADV
eistud-26829	2	37	well	well	ADV
eistud-26829	2	38	as	as	ADP
eistud-26829	2	39	in	in	ADP
eistud-26829	2	40	creating	create	VERB
eistud-26829	2	41	experience	experience	NOUN
eistud-26829	2	42	sharing	sharing	NOUN
eistud-26829	2	43	opportunities	opportunity	NOUN
eistud-26829	2	44	.	.	PUNCT
eistud-26829	3	1	the	the	DET
eistud-26829	3	2	purpose	purpose	NOUN
eistud-26829	3	3	of	of	ADP
eistud-26829	3	4	this	this	DET
eistud-26829	3	5	paper	paper	NOUN
eistud-26829	3	6	is	be	AUX
eistud-26829	3	7	to	to	PART
eistud-26829	3	8	examine	examine	VERB
eistud-26829	3	9	the	the	DET
eistud-26829	3	10	impact	impact	NOUN
eistud-26829	3	11	of	of	ADP
eistud-26829	3	12	’	'	PUNCT
eistud-26829	3	13	social	social	ADJ
eistud-26829	3	14	media	medium	NOUN
eistud-26829	3	15	communication	communication	NOUN
eistud-26829	3	16	on	on	ADP
eistud-26829	3	17	the	the	DET
eistud-26829	3	18	loyalty	loyalty	NOUN
eistud-26829	3	19	formation	formation	NOUN
eistud-26829	3	20	in	in	ADP
eistud-26829	3	21	retailing	retailing	NOUN
eistud-26829	3	22	.	.	PUNCT
eistud-26829	4	1	the	the	DET
eistud-26829	4	2	tasks	task	NOUN
eistud-26829	4	3	to	to	PART
eistud-26829	4	4	be	be	AUX
eistud-26829	4	5	carried	carry	VERB
eistud-26829	4	6	out	out	ADP
eistud-26829	4	7	are	be	AUX
eistud-26829	4	8	:	:	PUNCT
eistud-26829	4	9	1	1	NUM
eistud-26829	4	10	to	to	PART
eistud-26829	4	11	research	research	VERB
eistud-26829	4	12	theoretical	theoretical	ADJ
eistud-26829	4	13	framework	framework	NOUN
eistud-26829	4	14	of	of	ADP
eistud-26829	4	15	social	social	ADJ
eistud-26829	4	16	media	medium	NOUN
eistud-26829	4	17	communication	communication	NOUN
eistud-26829	4	18	and	and	CCONJ
eistud-26829	4	19	loyalty	loyalty	NOUN
eistud-26829	4	20	;	;	PUNCT
eistud-26829	4	21	2	2	NUM
eistud-26829	4	22	to	to	PART
eistud-26829	4	23	work	work	VERB
eistud-26829	4	24	out	out	ADP
eistud-26829	4	25	methodology	methodology	NOUN
eistud-26829	4	26	for	for	ADP
eistud-26829	4	27	empirical	empirical	ADJ
eistud-26829	4	28	research	research	NOUN
eistud-26829	4	29	;	;	PUNCT
eistud-26829	4	30	3	3	NUM
eistud-26829	4	31	to	to	PART
eistud-26829	4	32	carry	carry	VERB
eistud-26829	4	33	out	out	ADP
eistud-26829	4	34	research	research	NOUN
eistud-26829	4	35	on	on	ADP
eistud-26829	4	36	consumers	consumer	NOUN
eistud-26829	4	37	’	’	PART
eistud-26829	4	38	perception	perception	NOUN
eistud-26829	4	39	of	of	ADP
eistud-26829	4	40	retail	retail	ADJ
eistud-26829	4	41	stores	store	NOUN
eistud-26829	4	42	online	online	ADJ
eistud-26829	4	43	communication	communication	NOUN
eistud-26829	4	44	.	.	PUNCT
eistud-26829	5	1	within	within	ADP
eistud-26829	5	2	the	the	DET
eistud-26829	5	3	framework	framework	NOUN
eistud-26829	5	4	of	of	ADP
eistud-26829	5	5	the	the	DET
eistud-26829	5	6	current	current	ADJ
eistud-26829	5	7	study	study	NOUN
eistud-26829	5	8	the	the	DET
eistud-26829	5	9	authors	author	NOUN
eistud-26829	5	10	employed	employ	VERB
eistud-26829	5	11	a	a	DET
eistud-26829	5	12	method	method	NOUN
eistud-26829	5	13	of	of	ADP
eistud-26829	5	14	customer	customer	NOUN
eistud-26829	5	15	survey	survey	NOUN
eistud-26829	5	16	.	.	PUNCT
eistud-26829	6	1	applying	apply	VERB
eistud-26829	6	2	the	the	DET
eistud-26829	6	3	non	non	ADJ
eistud-26829	6	4	-	-	ADJ
eistud-26829	6	5	probability	probability	ADJ
eistud-26829	6	6	snowball	snowball	NOUN
eistud-26829	6	7	sampling	sampling	NOUN
eistud-26829	6	8	method	method	NOUN
eistud-26829	6	9	the	the	DET
eistud-26829	6	10	questionnaire	questionnaire	NOUN
eistud-26829	6	11	was	be	AUX
eistud-26829	6	12	distributed	distribute	VERB
eistud-26829	6	13	via	via	ADP
eistud-26829	6	14	e	e	NOUN
eistud-26829	6	15	-	-	NOUN
eistud-26829	6	16	mails	mail	NOUN
eistud-26829	6	17	and	and	CCONJ
eistud-26829	6	18	facebook	facebook	NOUN
eistud-26829	6	19	groups	group	NOUN
eistud-26829	6	20	(	(	PUNCT
eistud-26829	6	21	n=327	n=327	NOUN
eistud-26829	6	22	)	)	PUNCT
eistud-26829	6	23	.	.	PUNCT
eistud-26829	7	1	the	the	DET
eistud-26829	7	2	general	general	ADJ
eistud-26829	7	3	population	population	NOUN
eistud-26829	7	4	in	in	ADP
eistud-26829	7	5	this	this	DET
eistud-26829	7	6	research	research	NOUN
eistud-26829	7	7	consisted	consist	VERB
eistud-26829	7	8	of	of	ADP
eistud-26829	7	9	the	the	DET
eistud-26829	7	10	economically	economically	ADV
eistud-26829	7	11	active	active	ADJ
eistud-26829	7	12	latvia	latvia	PROPN
eistud-26829	7	13	residents	resident	NOUN
eistud-26829	7	14	in	in	ADP
eistud-26829	7	15	2020	2020	NUM
eistud-26829	7	16	.	.	PUNCT
eistud-26829	8	1	the	the	DET
eistud-26829	8	2	authors	author	NOUN
eistud-26829	8	3	used	use	VERB
eistud-26829	8	4	5	5	NUM
eistud-26829	8	5	-	-	PUNCT
eistud-26829	8	6	point	point	NOUN
eistud-26829	8	7	likert	likert	ADJ
eistud-26829	8	8	scale	scale	NOUN
eistud-26829	8	9	(	(	PUNCT
eistud-26829	8	10	1	1	NUM
eistud-26829	8	11	-	-	PUNCT
eistud-26829	8	12	low	low	ADJ
eistud-26829	8	13	evaluation	evaluation	NOUN
eistud-26829	8	14	,	,	PUNCT
eistud-26829	8	15	5	5	NUM
eistud-26829	8	16	–	–	PUNCT
eistud-26829	8	17	very	very	ADV
eistud-26829	8	18	high	high	ADJ
eistud-26829	8	19	evaluation	evaluation	NOUN
eistud-26829	8	20	)	)	PUNCT
eistud-26829	8	21	.	.	PUNCT
eistud-26829	9	1	the	the	DET
eistud-26829	9	2	spss	spss	PROPN
eistud-26829	9	3	program	program	NOUN
eistud-26829	9	4	was	be	AUX
eistud-26829	9	5	used	use	VERB
eistud-26829	9	6	for	for	ADP
eistud-26829	9	7	this	this	DET
eistud-26829	9	8	purpose	purpose	NOUN
eistud-26829	9	9	,	,	PUNCT
eistud-26829	9	10	the	the	DET
eistud-26829	9	11	following	follow	VERB
eistud-26829	9	12	indicators	indicator	NOUN
eistud-26829	9	13	were	be	AUX
eistud-26829	9	14	calculated	calculate	VERB
eistud-26829	9	15	:	:	PUNCT
eistud-26829	9	16	arithmetic	arithmetic	ADJ
eistud-26829	9	17	mean	mean	NOUN
eistud-26829	9	18	(	(	PUNCT
eistud-26829	9	19	x-	x-	NUM
eistud-26829	9	20	)	)	PUNCT
eistud-26829	9	21	,	,	PUNCT
eistud-26829	9	22	median	median	NOUN
eistud-26829	9	23	(	(	PUNCT
eistud-26829	9	24	me	i	PRON
eistud-26829	9	25	)	)	PUNCT
eistud-26829	9	26	;	;	PUNCT
eistud-26829	9	27	mode	mode	NOUN
eistud-26829	9	28	(	(	PUNCT
eistud-26829	9	29	mo	mo	PROPN
eistud-26829	9	30	)	)	PUNCT
eistud-26829	9	31	;	;	PUNCT
eistud-26829	9	32	variation	variation	NOUN
eistud-26829	9	33	;	;	PUNCT
eistud-26829	9	34	standard	standard	ADJ
eistud-26829	9	35	deviation	deviation	NOUN
eistud-26829	9	36	;	;	PUNCT
eistud-26829	9	37	variation	variation	NOUN
eistud-26829	9	38	coefficient	coefficient	NOUN
eistud-26829	9	39	.	.	PUNCT
eistud-26829	10	1	the	the	DET
eistud-26829	10	2	research	research	NOUN
eistud-26829	10	3	question	question	NOUN
eistud-26829	10	4	posed	pose	VERB
eistud-26829	10	5	in	in	ADP
eistud-26829	10	6	the	the	DET
eistud-26829	10	7	article	article	NOUN
eistud-26829	10	8	was	be	AUX
eistud-26829	10	9	the	the	DET
eistud-26829	10	10	following	following	NOUN
eistud-26829	10	11	:	:	PUNCT
eistud-26829	10	12	what	what	DET
eistud-26829	10	13	role	role	NOUN
eistud-26829	10	14	does	do	AUX
eistud-26829	10	15	social	social	ADJ
eistud-26829	10	16	media	medium	NOUN
eistud-26829	10	17	play	play	VERB
eistud-26829	10	18	in	in	ADP
eistud-26829	10	19	enhancing	enhance	VERB
eistud-26829	10	20	consumer	consumer	NOUN
eistud-26829	10	21	loyalty	loyalty	NOUN
eistud-26829	10	22	in	in	ADP
eistud-26829	10	23	retailing	retailing	NOUN
eistud-26829	10	24	?	?	PUNCT
eistud-26829	11	1	findings	finding	NOUN
eistud-26829	11	2	:	:	PUNCT
eistud-26829	11	3	87	87	NUM
eistud-26829	11	4	%	%	NOUN
eistud-26829	11	5	of	of	ADP
eistud-26829	11	6	all	all	DET
eistud-26829	11	7	respondents	respondent	NOUN
eistud-26829	11	8	have	have	AUX
eistud-26829	11	9	noticed	notice	VERB
eistud-26829	11	10	the	the	DET
eistud-26829	11	11	communication	communication	NOUN
eistud-26829	11	12	of	of	ADP
eistud-26829	11	13	latvian	latvian	ADJ
eistud-26829	11	14	retail	retail	ADJ
eistud-26829	11	15	store	store	NOUN
eistud-26829	11	16	networks	network	NOUN
eistud-26829	11	17	on	on	ADP
eistud-26829	11	18	social	social	ADJ
eistud-26829	11	19	media	medium	NOUN
eistud-26829	11	20	and	and	CCONJ
eistud-26829	11	21	60	60	NUM
eistud-26829	11	22	%	%	NOUN
eistud-26829	11	23	of	of	ADP
eistud-26829	11	24	all	all	DET
eistud-26829	11	25	respondents	respondent	NOUN
eistud-26829	11	26	have	have	AUX
eistud-26829	11	27	chosen	choose	VERB
eistud-26829	11	28	to	to	PART
eistud-26829	11	29	follow	follow	VERB
eistud-26829	11	30	the	the	DET
eistud-26829	11	31	profile	profile	NOUN
eistud-26829	11	32	of	of	ADP
eistud-26829	11	33	social	social	ADJ
eistud-26829	11	34	networks	network	NOUN
eistud-26829	11	35	to	to	ADP
eistud-26829	11	36	one	one	NUM
eistud-26829	11	37	of	of	ADP
eistud-26829	11	38	them	they	PRON
eistud-26829	11	39	,	,	PUNCT
eistud-26829	11	40	which	which	PRON
eistud-26829	11	41	indicates	indicate	VERB
eistud-26829	11	42	the	the	DET
eistud-26829	11	43	untapped	untapped	ADJ
eistud-26829	11	44	opportunities	opportunity	NOUN
eistud-26829	11	45	of	of	ADP
eistud-26829	11	46	companies	company	NOUN
eistud-26829	11	47	in	in	ADP
eistud-26829	11	48	this	this	DET
eistud-26829	11	49	respect	respect	NOUN
eistud-26829	11	50	.	.	PUNCT
eistud-26829	12	1	evaluating	evaluate	VERB
eistud-26829	12	2	the	the	DET
eistud-26829	12	3	communication	communication	NOUN
eistud-26829	12	4	of	of	ADP
eistud-26829	12	5	latvian	latvian	ADJ
eistud-26829	12	6	retail	retail	ADJ
eistud-26829	12	7	store	store	NOUN
eistud-26829	12	8	chains	chain	NOUN
eistud-26829	12	9	,	,	PUNCT
eistud-26829	12	10	the	the	DET
eistud-26829	12	11	arithmetic	arithmetic	ADJ
eistud-26829	12	12	average	average	NOUN
eistud-26829	12	13	is	be	AUX
eistud-26829	12	14	2.68	2.68	NUM
eistud-26829	12	15	,	,	PUNCT
eistud-26829	12	16	but	but	CCONJ
eistud-26829	12	17	for	for	ADP
eistud-26829	12	18	communication	communication	NOUN
eistud-26829	12	19	on	on	ADP
eistud-26829	12	20	social	social	ADJ
eistud-26829	12	21	media	medium	NOUN
eistud-26829	12	22	2.72	2.72	NUM
eistud-26829	12	23	.	.	PUNCT
eistud-26829	13	1	it	it	PRON
eistud-26829	13	2	means	mean	VERB
eistud-26829	13	3	that	that	SCONJ
eistud-26829	13	4	in	in	ADP
eistud-26829	13	5	order	order	NOUN
eistud-26829	13	6	to	to	PART
eistud-26829	13	7	increase	increase	VERB
eistud-26829	13	8	these	these	DET
eistud-26829	13	9	indicators	indicator	NOUN
eistud-26829	13	10	,	,	PUNCT
eistud-26829	13	11	latvian	latvian	ADJ
eistud-26829	13	12	retail	retail	ADJ
eistud-26829	13	13	store	store	NOUN
eistud-26829	13	14	chains	chain	NOUN
eistud-26829	13	15	must	must	AUX
eistud-26829	13	16	develop	develop	VERB
eistud-26829	13	17	a	a	DET
eistud-26829	13	18	communication	communication	NOUN
eistud-26829	13	19	strategy	strategy	NOUN
eistud-26829	13	20	taking	take	VERB
eistud-26829	13	21	into	into	ADP
eistud-26829	13	22	account	account	NOUN
eistud-26829	13	23	both	both	DET
eistud-26829	13	24	the	the	DET
eistud-26829	13	25	values	value	NOUN
eistud-26829	13	26	of	of	ADP
eistud-26829	13	27	the	the	DET
eistud-26829	13	28	target	target	NOUN
eistud-26829	13	29	audience	audience	NOUN
eistud-26829	13	30	and	and	CCONJ
eistud-26829	13	31	the	the	DET
eistud-26829	13	32	basic	basic	ADJ
eistud-26829	13	33	principles	principle	NOUN
eistud-26829	13	34	of	of	ADP
eistud-26829	13	35	building	build	VERB
eistud-26829	13	36	relationships	relationship	NOUN
eistud-26829	13	37	with	with	ADP
eistud-26829	13	38	customers	customer	NOUN
eistud-26829	13	39	.	.	PUNCT
eistud-26829	14	1	the	the	DET
eistud-26829	14	2	current	current	ADJ
eistud-26829	14	3	research	research	NOUN
eistud-26829	14	4	results	result	NOUN
eistud-26829	14	5	can	can	AUX
eistud-26829	14	6	serve	serve	VERB
eistud-26829	14	7	as	as	ADP
eistud-26829	14	8	grounds	ground	NOUN
eistud-26829	14	9	for	for	ADP
eistud-26829	14	10	the	the	DET
eistud-26829	14	11	strategy	strategy	NOUN
eistud-26829	14	12	development	development	NOUN
eistud-26829	14	13	.	.	PUNCT
eistud-26829	15	1	keywords	keyword	NOUN
eistud-26829	15	2	:	:	PUNCT
eistud-26829	15	3	consumer	consumer	NOUN
eistud-26829	15	4	loyalty	loyalty	NOUN
eistud-26829	15	5	,	,	PUNCT
eistud-26829	15	6	retailing	retailing	NOUN
eistud-26829	15	7	,	,	PUNCT
eistud-26829	15	8	social	social	ADJ
eistud-26829	15	9	media	medium	NOUN
eistud-26829	15	10	communication	communication	NOUN
eistud-26829	15	11	,	,	PUNCT
eistud-26829	15	12	consumer	consumer	NOUN
eistud-26829	15	13	engagement	engagement	NOUN
eistud-26829	15	14	,	,	PUNCT
eistud-26829	15	15	ewom	ewom	NOUN
eistud-26829	15	16	.	.	PUNCT
eistud-26829	16	1	introduction	introduction	NOUN
eistud-26829	16	2	iveta	iveta	PROPN
eistud-26829	16	3	linina	linina	PROPN
eistud-26829	16	4	turiba	turiba	PROPN
eistud-26829	16	5	university	university	NOUN
eistud-26829	16	6	submitted	submit	VERB
eistud-26829	16	7	06/2020	06/2020	NUM
eistud-26829	16	8	accepted	accept	VERB
eistud-26829	16	9	for	for	ADP
eistud-26829	16	10	publication	publication	NOUN
eistud-26829	16	11	07/2020	07/2020	NOUN
eistud-26829	16	12	enhancement	enhancement	NOUN
eistud-26829	16	13	of	of	ADP
eistud-26829	16	14	retail	retail	ADJ
eistud-26829	16	15	consumer	consumer	NOUN
eistud-26829	16	16	loyalty	loyalty	NOUN
eistud-26829	16	17	in	in	ADP
eistud-26829	16	18	latvia	latvia	PROPN
eistud-26829	16	19	by	by	ADP
eistud-26829	16	20	means	mean	NOUN
eistud-26829	16	21	of	of	ADP
eistud-26829	16	22	social	social	ADJ
eistud-26829	16	23	media	medium	NOUN
eistud-26829	16	24	communication	communication	NOUN
eistud-26829	16	25	eis	eis	PROPN
eistud-26829	16	26	14/2020	14/2020	NUM
eistud-26829	16	27	velga	velga	ADJ
eistud-26829	16	28	vevere	vevere	INTJ
eistud-26829	16	29	eka	eka	PROPN
eistud-26829	16	30	university	university	PROPN
eistud-26829	16	31	of	of	ADP
eistud-26829	16	32	applied	apply	VERB
eistud-26829	16	33	sciences	science	NOUN
eistud-26829	16	34	the	the	DET
eistud-26829	16	35	pandemic	pandemic	NOUN
eistud-26829	16	36	of	of	ADP
eistud-26829	16	37	coronavirus	coronavirus	NOUN
eistud-26829	16	38	has	have	AUX
eistud-26829	16	39	affected	affect	VERB
eistud-26829	16	40	the	the	DET
eistud-26829	16	41	global	global	ADJ
eistud-26829	16	42	economy	economy	NOUN
eistud-26829	16	43	immensely	immensely	ADV
eistud-26829	16	44	,	,	PUNCT
eistud-26829	16	45	the	the	DET
eistud-26829	16	46	long	long	ADJ
eistud-26829	16	47	-	-	PUNCT
eistud-26829	16	48	term	term	NOUN
eistud-26829	16	49	effects	effect	NOUN
eistud-26829	16	50	are	be	AUX
eistud-26829	16	51	to	to	PART
eistud-26829	16	52	be	be	AUX
eistud-26829	16	53	seen	see	VERB
eistud-26829	16	54	in	in	ADP
eistud-26829	16	55	the	the	DET
eistud-26829	16	56	foreseeable	foreseeable	ADJ
eistud-26829	16	57	future	future	NOUN
eistud-26829	16	58	.	.	PUNCT
eistud-26829	17	1	one	one	NUM
eistud-26829	17	2	of	of	ADP
eistud-26829	17	3	the	the	DET
eistud-26829	17	4	spheres	sphere	NOUN
eistud-26829	17	5	,	,	PUNCT
eistud-26829	17	6	among	among	ADP
eistud-26829	17	7	others	other	NOUN
eistud-26829	17	8	,	,	PUNCT
eistud-26829	17	9	hit	hit	VERB
eistud-26829	17	10	hard	hard	ADV
eistud-26829	17	11	is	be	AUX
eistud-26829	17	12	the	the	DET
eistud-26829	17	13	retail	retail	ADJ
eistud-26829	17	14	trade	trade	NOUN
eistud-26829	17	15	since	since	SCONJ
eistud-26829	17	16	due	due	ADP
eistud-26829	17	17	to	to	ADP
eistud-26829	17	18	the	the	DET
eistud-26829	17	19	quarantine	quarantine	NOUN
eistud-26829	17	20	conditions	condition	NOUN
eistud-26829	17	21	there	there	PRON
eistud-26829	17	22	is	be	VERB
eistud-26829	17	23	an	an	DET
eistud-26829	17	24	inevitable	inevitable	ADJ
eistud-26829	17	25	drop	drop	NOUN
eistud-26829	17	26	in	in	ADP
eistud-26829	17	27	sales	sale	NOUN
eistud-26829	17	28	(	(	PUNCT
eistud-26829	17	29	less	less	ADJ
eistud-26829	17	30	number	number	NOUN
eistud-26829	17	31	of	of	ADP
eistud-26829	17	32	customers	customer	NOUN
eistud-26829	17	33	means	mean	VERB
eistud-26829	17	34	less	less	ADJ
eistud-26829	17	35	profit	profit	NOUN
eistud-26829	17	36	inevitably	inevitably	ADV
eistud-26829	17	37	)	)	PUNCT
eistud-26829	17	38	and	and	CCONJ
eistud-26829	17	39	growing	grow	VERB
eistud-26829	17	40	competition	competition	NOUN
eistud-26829	17	41	among	among	ADP
eistud-26829	17	42	retailers	retailer	NOUN
eistud-26829	17	43	.	.	PUNCT
eistud-26829	18	1	at	at	ADP
eistud-26829	18	2	the	the	DET
eistud-26829	18	3	same	same	ADJ
eistud-26829	18	4	time	time	NOUN
eistud-26829	18	5	these	these	DET
eistud-26829	18	6	new	new	ADJ
eistud-26829	18	7	circumstances	circumstance	NOUN
eistud-26829	18	8	compel	compel	VERB
eistud-26829	18	9	retail	retail	ADJ
eistud-26829	18	10	enterprises	enterprise	NOUN
eistud-26829	18	11	to	to	PART
eistud-26829	18	12	develop	develop	VERB
eistud-26829	18	13	new	new	ADJ
eistud-26829	18	14	modes	mode	NOUN
eistud-26829	18	15	communication	communication	NOUN
eistud-26829	18	16	and	and	CCONJ
eistud-26829	18	17	new	new	ADJ
eistud-26829	18	18	online	online	ADJ
eistud-26829	18	19	sales	sale	NOUN
eistud-26829	18	20	points	point	NOUN
eistud-26829	18	21	,	,	PUNCT
eistud-26829	18	22	since	since	SCONJ
eistud-26829	18	23	a	a	DET
eistud-26829	18	24	number	number	NOUN
eistud-26829	18	25	of	of	ADP
eistud-26829	18	26	retailers	retailer	NOUN
eistud-26829	18	27	/	/	SYM
eistud-26829	18	28	consumer	consumer	NOUN
eistud-26829	18	29	goods	good	NOUN
eistud-26829	18	30	companies	company	NOUN
eistud-26829	18	31	have	have	AUX
eistud-26829	18	32	shifted	shift	VERB
eistud-26829	18	33	their	their	PRON
eistud-26829	18	34	focus	focus	NOUN
eistud-26829	18	35	to	to	ADP
eistud-26829	18	36	online	online	ADJ
eistud-26829	18	37	sales	sale	NOUN
eistud-26829	18	38	in	in	ADP
eistud-26829	18	39	view	view	NOUN
eistud-26829	18	40	of	of	ADP
eistud-26829	18	41	a	a	DET
eistud-26829	18	42	surge	surge	NOUN
eistud-26829	18	43	in	in	ADP
eistud-26829	18	44	consumers	consumer	NOUN
eistud-26829	18	45	’	'	PUNCT
eistud-26829	18	46	willingness	willingness	NOUN
eistud-26829	18	47	to	to	PART
eistud-26829	18	48	spend	spend	VERB
eistud-26829	18	49	online	online	ADV
eistud-26829	18	50	during	during	ADP
eistud-26829	18	51	the	the	DET
eistud-26829	18	52	outbreak	outbreak	NOUN
eistud-26829	18	53	(	(	PUNCT
eistud-26829	18	54	pricewaterhousecoopers	pricewaterhousecooper	NOUN
eistud-26829	18	55	,	,	PUNCT
eistud-26829	18	56	2020	2020	NUM
eistud-26829	18	57	)	)	PUNCT
eistud-26829	18	58	.	.	PUNCT
eistud-26829	19	1	studies	study	NOUN
eistud-26829	19	2	of	of	ADP
eistud-26829	19	3	the	the	DET
eistud-26829	19	4	effects	effect	NOUN
eistud-26829	19	5	of	of	ADP
eistud-26829	19	6	covid-19	covid-19	PROPN
eistud-26829	19	7	upon	upon	SCONJ
eistud-26829	19	8	economy	economy	NOUN
eistud-26829	19	9	http://doi.org/10.5755/j01.eis.0.13.23562	http://doi.org/10.5755/j01.eis.0.13.23562	PUNCT
eistud-26829	19	10	81	81	NUM
eistud-26829	19	11	european	european	ADJ
eistud-26829	19	12	integrat	integrat	NOUN
eistud-26829	19	13	ion	ion	NOUN
eistud-26829	19	14	studies	study	NOUN
eistud-26829	19	15	2020/14	2020/14	NUM
eistud-26829	19	16	is	be	AUX
eistud-26829	19	17	to	to	PART
eistud-26829	19	18	be	be	AUX
eistud-26829	19	19	expected	expect	VERB
eistud-26829	19	20	in	in	ADP
eistud-26829	19	21	the	the	DET
eistud-26829	19	22	near	near	ADJ
eistud-26829	19	23	future	future	NOUN
eistud-26829	19	24	,	,	PUNCT
eistud-26829	19	25	however	however	ADV
eistud-26829	19	26	,	,	PUNCT
eistud-26829	19	27	the	the	DET
eistud-26829	19	28	current	current	ADJ
eistud-26829	19	29	crisis	crisis	NOUN
eistud-26829	19	30	actualizes	actualize	VERB
eistud-26829	19	31	the	the	DET
eistud-26829	19	32	significance	significance	NOUN
eistud-26829	19	33	of	of	ADP
eistud-26829	19	34	online	online	ADJ
eistud-26829	19	35	communication	communication	NOUN
eistud-26829	19	36	for	for	ADP
eistud-26829	19	37	retail	retail	ADJ
eistud-26829	19	38	enterprises	enterprise	NOUN
eistud-26829	19	39	,	,	PUNCT
eistud-26829	19	40	more	more	ADV
eistud-26829	19	41	specifically	specifically	ADV
eistud-26829	19	42	,	,	PUNCT
eistud-26829	19	43	communication	communication	NOUN
eistud-26829	19	44	of	of	ADP
eistud-26829	19	45	social	social	ADJ
eistud-26829	19	46	responsibility	responsibility	NOUN
eistud-26829	19	47	(	(	PUNCT
eistud-26829	19	48	in	in	ADP
eistud-26829	19	49	relation	relation	NOUN
eistud-26829	19	50	to	to	ADP
eistud-26829	19	51	the	the	DET
eistud-26829	19	52	environment	environment	NOUN
eistud-26829	19	53	,	,	PUNCT
eistud-26829	19	54	to	to	ADP
eistud-26829	19	55	the	the	DET
eistud-26829	19	56	customers	customer	NOUN
eistud-26829	19	57	,	,	PUNCT
eistud-26829	19	58	to	to	ADP
eistud-26829	19	59	the	the	DET
eistud-26829	19	60	community	community	NOUN
eistud-26829	19	61	and	and	CCONJ
eistud-26829	19	62	to	to	ADP
eistud-26829	19	63	the	the	DET
eistud-26829	19	64	employees	employee	NOUN
eistud-26829	19	65	)	)	PUNCT
eistud-26829	19	66	.	.	PUNCT
eistud-26829	20	1	the	the	DET
eistud-26829	20	2	authors	author	NOUN
eistud-26829	20	3	of	of	ADP
eistud-26829	20	4	the	the	DET
eistud-26829	20	5	present	present	ADJ
eistud-26829	20	6	article	article	NOUN
eistud-26829	20	7	in	in	ADP
eistud-26829	20	8	2019	2019	NUM
eistud-26829	20	9	have	have	AUX
eistud-26829	20	10	conducted	conduct	VERB
eistud-26829	20	11	the	the	DET
eistud-26829	20	12	research	research	NOUN
eistud-26829	20	13	of	of	ADP
eistud-26829	20	14	the	the	DET
eistud-26829	20	15	impact	impact	NOUN
eistud-26829	20	16	of	of	ADP
eistud-26829	20	17	corporate	corporate	ADJ
eistud-26829	20	18	social	social	ADJ
eistud-26829	20	19	responsibility	responsibility	NOUN
eistud-26829	20	20	upon	upon	SCONJ
eistud-26829	20	21	the	the	DET
eistud-26829	20	22	customer	customer	NOUN
eistud-26829	20	23	loyalty	loyalty	NOUN
eistud-26829	20	24	formation	formation	NOUN
eistud-26829	20	25	in	in	ADP
eistud-26829	20	26	retail	retail	ADJ
eistud-26829	20	27	sphere	sphere	NOUN
eistud-26829	20	28	in	in	ADP
eistud-26829	20	29	the	the	DET
eistud-26829	20	30	baltic	baltic	ADJ
eistud-26829	20	31	countries	country	NOUN
eistud-26829	20	32	(	(	PUNCT
eistud-26829	20	33	linina	linina	PROPN
eistud-26829	20	34	et	et	PROPN
eistud-26829	20	35	al	al	PROPN
eistud-26829	20	36	.	.	PROPN
eistud-26829	20	37	,	,	PUNCT
eistud-26829	20	38	2019	2019	NUM
eistud-26829	20	39	)	)	PUNCT
eistud-26829	20	40	.	.	PUNCT
eistud-26829	21	1	it	it	PRON
eistud-26829	21	2	was	be	AUX
eistud-26829	21	3	a	a	DET
eistud-26829	21	4	two	two	NUM
eistud-26829	21	5	-	-	PUNCT
eistud-26829	21	6	phase	phase	NOUN
eistud-26829	21	7	research	research	NOUN
eistud-26829	21	8	.	.	PUNCT
eistud-26829	22	1	the	the	DET
eistud-26829	22	2	first	first	ADJ
eistud-26829	22	3	phase	phase	NOUN
eistud-26829	22	4	consisted	consist	VERB
eistud-26829	22	5	of	of	ADP
eistud-26829	22	6	the	the	DET
eistud-26829	22	7	retail	retail	ADJ
eistud-26829	22	8	customer	customer	NOUN
eistud-26829	22	9	survey	survey	NOUN
eistud-26829	22	10	;	;	PUNCT
eistud-26829	22	11	considering	consider	VERB
eistud-26829	22	12	the	the	DET
eistud-26829	22	13	aim	aim	NOUN
eistud-26829	22	14	of	of	ADP
eistud-26829	22	15	the	the	DET
eistud-26829	22	16	research	research	NOUN
eistud-26829	22	17	and	and	CCONJ
eistud-26829	22	18	characteristics	characteristic	NOUN
eistud-26829	22	19	of	of	ADP
eistud-26829	22	20	the	the	DET
eistud-26829	22	21	respondents	respondent	NOUN
eistud-26829	22	22	the	the	DET
eistud-26829	22	23	standardized	standardized	ADJ
eistud-26829	22	24	questionnaire	questionnaire	NOUN
eistud-26829	22	25	was	be	AUX
eistud-26829	22	26	used	use	VERB
eistud-26829	22	27	.	.	PUNCT
eistud-26829	23	1	all	all	DET
eistud-26829	23	2	respondents	respondent	NOUN
eistud-26829	23	3	were	be	AUX
eistud-26829	23	4	offered	offer	VERB
eistud-26829	23	5	the	the	DET
eistud-26829	23	6	similar	similar	ADJ
eistud-26829	23	7	statements	statement	NOUN
eistud-26829	23	8	in	in	ADP
eistud-26829	23	9	the	the	DET
eistud-26829	23	10	identical	identical	ADJ
eistud-26829	23	11	order	order	NOUN
eistud-26829	23	12	,	,	PUNCT
eistud-26829	23	13	the	the	DET
eistud-26829	23	14	evaluation	evaluation	NOUN
eistud-26829	23	15	was	be	AUX
eistud-26829	23	16	according	accord	VERB
eistud-26829	23	17	to	to	ADP
eistud-26829	23	18	5	5	NUM
eistud-26829	23	19	-	-	PUNCT
eistud-26829	23	20	point	point	NOUN
eistud-26829	23	21	likert	likert	ADJ
eistud-26829	23	22	scale	scale	NOUN
eistud-26829	23	23	.	.	PUNCT
eistud-26829	24	1	the	the	DET
eistud-26829	24	2	non	non	ADJ
eistud-26829	24	3	-	-	ADJ
eistud-26829	24	4	probability	probability	ADJ
eistud-26829	24	5	snowball	snowball	ADJ
eistud-26829	24	6	sampling	sampling	NOUN
eistud-26829	24	7	method	method	NOUN
eistud-26829	24	8	was	be	AUX
eistud-26829	24	9	used	use	VERB
eistud-26829	24	10	to	to	PART
eistud-26829	24	11	gather	gather	VERB
eistud-26829	24	12	information	information	NOUN
eistud-26829	24	13	,	,	PUNCT
eistud-26829	24	14	namely	namely	ADV
eistud-26829	24	15	,	,	PUNCT
eistud-26829	24	16	the	the	DET
eistud-26829	24	17	first	first	ADJ
eistud-26829	24	18	set	set	NOUN
eistud-26829	24	19	of	of	ADP
eistud-26829	24	20	respondents	respondent	NOUN
eistud-26829	24	21	were	be	AUX
eistud-26829	24	22	contacted	contact	VERB
eistud-26829	24	23	by	by	ADP
eistud-26829	24	24	the	the	DET
eistud-26829	24	25	means	mean	NOUN
eistud-26829	24	26	of	of	ADP
eistud-26829	24	27	e	e	NOUN
eistud-26829	24	28	-	-	NOUN
eistud-26829	24	29	mail	mail	NOUN
eistud-26829	24	30	,	,	PUNCT
eistud-26829	24	31	they	they	PRON
eistud-26829	24	32	,	,	PUNCT
eistud-26829	24	33	in	in	ADP
eistud-26829	24	34	their	their	PRON
eistud-26829	24	35	turn	turn	NOUN
eistud-26829	24	36	,	,	PUNCT
eistud-26829	24	37	identified	identify	VERB
eistud-26829	24	38	the	the	DET
eistud-26829	24	39	next	next	ADJ
eistud-26829	24	40	set	set	NOUN
eistud-26829	24	41	of	of	ADP
eistud-26829	24	42	respondents	respondent	NOUN
eistud-26829	24	43	,	,	PUNCT
eistud-26829	24	44	and	and	CCONJ
eistud-26829	24	45	so	so	ADV
eistud-26829	24	46	on	on	ADV
eistud-26829	24	47	.	.	PUNCT
eistud-26829	25	1	as	as	SCONJ
eistud-26829	25	2	the	the	DET
eistud-26829	25	3	result	result	NOUN
eistud-26829	25	4	1446	1446	NUM
eistud-26829	25	5	questionnaires	questionnaire	NOUN
eistud-26829	25	6	were	be	AUX
eistud-26829	25	7	admitted	admit	VERB
eistud-26829	25	8	as	as	ADP
eistud-26829	25	9	valid	valid	ADJ
eistud-26829	25	10	:	:	PUNCT
eistud-26829	25	11	673	673	NUM
eistud-26829	25	12	from	from	ADP
eistud-26829	25	13	latvia	latvia	PROPN
eistud-26829	25	14	,	,	PUNCT
eistud-26829	25	15	388	388	NUM
eistud-26829	25	16	from	from	ADP
eistud-26829	25	17	lithuania	lithuania	PROPN
eistud-26829	25	18	,	,	PUNCT
eistud-26829	25	19	and	and	CCONJ
eistud-26829	25	20	385	385	NUM
eistud-26829	25	21	from	from	ADP
eistud-26829	25	22	estonia	estonia	PROPN
eistud-26829	25	23	(	(	PUNCT
eistud-26829	25	24	the	the	DET
eistud-26829	25	25	population	population	NOUN
eistud-26829	25	26	–	–	PUNCT
eistud-26829	25	27	residents	resident	NOUN
eistud-26829	25	28	of	of	ADP
eistud-26829	25	29	all	all	DET
eistud-26829	25	30	countries	country	NOUN
eistud-26829	25	31	)	)	PUNCT
eistud-26829	25	32	.	.	PUNCT
eistud-26829	26	1	the	the	DET
eistud-26829	26	2	respondents	respondent	NOUN
eistud-26829	26	3	answered	answer	VERB
eistud-26829	26	4	two	two	NUM
eistud-26829	26	5	sets	set	NOUN
eistud-26829	26	6	of	of	ADP
eistud-26829	26	7	questions	question	NOUN
eistud-26829	26	8	:	:	PUNCT
eistud-26829	26	9	(	(	PUNCT
eistud-26829	26	10	1	1	X
eistud-26829	26	11	)	)	PUNCT
eistud-26829	26	12	about	about	ADP
eistud-26829	26	13	factors	factor	NOUN
eistud-26829	26	14	that	that	PRON
eistud-26829	26	15	influence	influence	VERB
eistud-26829	26	16	their	their	PRON
eistud-26829	26	17	choice	choice	NOUN
eistud-26829	26	18	of	of	ADP
eistud-26829	26	19	supermarket	supermarket	NOUN
eistud-26829	26	20	–	–	PUNCT
eistud-26829	26	21	the	the	DET
eistud-26829	26	22	assortment	assortment	NOUN
eistud-26829	26	23	of	of	ADP
eistud-26829	26	24	goods	good	NOUN
eistud-26829	26	25	(	(	PUNCT
eistud-26829	26	26	including	include	VERB
eistud-26829	26	27	the	the	DET
eistud-26829	26	28	local	local	ADJ
eistud-26829	26	29	and	and	CCONJ
eistud-26829	26	30	eco	eco	PROPN
eistud-26829	26	31	produce	produce	NOUN
eistud-26829	26	32	)	)	PUNCT
eistud-26829	26	33	,	,	PUNCT
eistud-26829	26	34	the	the	DET
eistud-26829	26	35	price	price	NOUN
eistud-26829	26	36	level	level	NOUN
eistud-26829	26	37	,	,	PUNCT
eistud-26829	26	38	the	the	DET
eistud-26829	26	39	product	product	NOUN
eistud-26829	26	40	placement	placement	NOUN
eistud-26829	26	41	and	and	CCONJ
eistud-26829	26	42	shopping	shopping	NOUN
eistud-26829	26	43	convenience	convenience	NOUN
eistud-26829	26	44	,	,	PUNCT
eistud-26829	26	45	the	the	DET
eistud-26829	26	46	marketing	marketing	NOUN
eistud-26829	26	47	activities	activity	NOUN
eistud-26829	26	48	,	,	PUNCT
eistud-26829	26	49	the	the	DET
eistud-26829	26	50	service	service	NOUN
eistud-26829	26	51	quality	quality	NOUN
eistud-26829	26	52	,	,	PUNCT
eistud-26829	26	53	and	and	CCONJ
eistud-26829	26	54	,	,	PUNCT
eistud-26829	26	55	the	the	DET
eistud-26829	26	56	most	most	ADV
eistud-26829	26	57	important	important	ADJ
eistud-26829	26	58	,	,	PUNCT
eistud-26829	26	59	the	the	DET
eistud-26829	26	60	attitude	attitude	NOUN
eistud-26829	26	61	toward	toward	ADP
eistud-26829	26	62	employees	employee	NOUN
eistud-26829	26	63	and	and	CCONJ
eistud-26829	26	64	employment	employment	NOUN
eistud-26829	26	65	policy	policy	NOUN
eistud-26829	26	66	(	(	PUNCT
eistud-26829	26	67	different	different	ADJ
eistud-26829	26	68	social	social	ADJ
eistud-26829	26	69	programs	program	NOUN
eistud-26829	26	70	)	)	PUNCT
eistud-26829	26	71	,	,	PUNCT
eistud-26829	26	72	the	the	DET
eistud-26829	26	73	responsible	responsible	ADJ
eistud-26829	26	74	attitude	attitude	NOUN
eistud-26829	26	75	to	to	ADP
eistud-26829	26	76	environment	environment	NOUN
eistud-26829	26	77	,	,	PUNCT
eistud-26829	26	78	as	as	ADV
eistud-26829	26	79	well	well	ADV
eistud-26829	26	80	as	as	ADP
eistud-26829	26	81	participation	participation	NOUN
eistud-26829	26	82	in	in	ADP
eistud-26829	26	83	the	the	DET
eistud-26829	26	84	social	social	ADJ
eistud-26829	26	85	projects	project	NOUN
eistud-26829	26	86	and	and	CCONJ
eistud-26829	26	87	organizing	organize	VERB
eistud-26829	26	88	them	they	PRON
eistud-26829	26	89	;	;	PUNCT
eistud-26829	26	90	(	(	PUNCT
eistud-26829	26	91	2	2	X
eistud-26829	26	92	)	)	PUNCT
eistud-26829	26	93	about	about	ADP
eistud-26829	26	94	the	the	DET
eistud-26829	26	95	same	same	ADJ
eistud-26829	26	96	factors	factor	NOUN
eistud-26829	26	97	within	within	ADP
eistud-26829	26	98	the	the	DET
eistud-26829	26	99	context	context	NOUN
eistud-26829	26	100	of	of	ADP
eistud-26829	26	101	their	their	PRON
eistud-26829	26	102	evaluation	evaluation	NOUN
eistud-26829	26	103	of	of	ADP
eistud-26829	26	104	the	the	DET
eistud-26829	26	105	supermarket	supermarket	NOUN
eistud-26829	26	106	.	.	PUNCT
eistud-26829	27	1	these	these	DET
eistud-26829	27	2	differences	difference	NOUN
eistud-26829	27	3	entailed	entail	VERB
eistud-26829	27	4	that	that	SCONJ
eistud-26829	27	5	the	the	DET
eistud-26829	27	6	consumers	consumer	NOUN
eistud-26829	27	7	’	’	PART
eistud-26829	27	8	expectations	expectation	NOUN
eistud-26829	27	9	were	be	AUX
eistud-26829	27	10	not	not	PART
eistud-26829	27	11	fully	fully	ADV
eistud-26829	27	12	met	meet	VERB
eistud-26829	27	13	,	,	PUNCT
eistud-26829	27	14	and	and	CCONJ
eistud-26829	27	15	the	the	DET
eistud-26829	27	16	certain	certain	ADJ
eistud-26829	27	17	steps	step	NOUN
eistud-26829	27	18	taken	take	VERB
eistud-26829	27	19	in	in	ADP
eistud-26829	27	20	the	the	DET
eistud-26829	27	21	direction	direction	NOUN
eistud-26829	27	22	of	of	ADP
eistud-26829	27	23	the	the	DET
eistud-26829	27	24	ethical	ethical	ADJ
eistud-26829	27	25	business	business	NOUN
eistud-26829	27	26	practices	practice	NOUN
eistud-26829	27	27	can	can	AUX
eistud-26829	27	28	facilitate	facilitate	VERB
eistud-26829	27	29	changes	change	NOUN
eistud-26829	27	30	in	in	ADP
eistud-26829	27	31	the	the	DET
eistud-26829	27	32	consumption	consumption	NOUN
eistud-26829	27	33	patterns	pattern	NOUN
eistud-26829	27	34	(	(	PUNCT
eistud-26829	27	35	for	for	ADP
eistud-26829	27	36	example	example	NOUN
eistud-26829	27	37	,	,	PUNCT
eistud-26829	27	38	the	the	DET
eistud-26829	27	39	corporate	corporate	ADJ
eistud-26829	27	40	social	social	ADJ
eistud-26829	27	41	responsibility	responsibility	NOUN
eistud-26829	27	42	activities	activity	NOUN
eistud-26829	27	43	can	can	AUX
eistud-26829	27	44	become	become	VERB
eistud-26829	27	45	a	a	DET
eistud-26829	27	46	significant	significant	ADJ
eistud-26829	27	47	factor	factor	NOUN
eistud-26829	27	48	of	of	ADP
eistud-26829	27	49	the	the	DET
eistud-26829	27	50	supermarket	supermarket	NOUN
eistud-26829	27	51	choice	choice	NOUN
eistud-26829	27	52	)	)	PUNCT
eistud-26829	27	53	.	.	PUNCT
eistud-26829	28	1	in	in	ADP
eistud-26829	28	2	order	order	NOUN
eistud-26829	28	3	to	to	PART
eistud-26829	28	4	investigate	investigate	VERB
eistud-26829	28	5	the	the	DET
eistud-26829	28	6	existing	exist	VERB
eistud-26829	28	7	gap	gap	NOUN
eistud-26829	28	8	mentioned	mention	VERB
eistud-26829	28	9	above	above	ADV
eistud-26829	28	10	,	,	PUNCT
eistud-26829	28	11	the	the	DET
eistud-26829	28	12	authors	author	NOUN
eistud-26829	28	13	carried	carry	VERB
eistud-26829	28	14	out	out	ADP
eistud-26829	28	15	the	the	DET
eistud-26829	28	16	second	second	ADJ
eistud-26829	28	17	phase	phase	NOUN
eistud-26829	28	18	of	of	ADP
eistud-26829	28	19	research	research	NOUN
eistud-26829	28	20	–	–	PUNCT
eistud-26829	28	21	the	the	DET
eistud-26829	28	22	expert	expert	NOUN
eistud-26829	28	23	survey	survey	NOUN
eistud-26829	28	24	(	(	PUNCT
eistud-26829	28	25	n=9	n=9	NOUN
eistud-26829	28	26	)	)	PUNCT
eistud-26829	28	27	.	.	PUNCT
eistud-26829	29	1	based	base	VERB
eistud-26829	29	2	on	on	ADP
eistud-26829	29	3	the	the	DET
eistud-26829	29	4	objectives	objective	NOUN
eistud-26829	29	5	of	of	ADP
eistud-26829	29	6	the	the	DET
eistud-26829	29	7	research	research	NOUN
eistud-26829	29	8	and	and	CCONJ
eistud-26829	29	9	taking	take	VERB
eistud-26829	29	10	into	into	ADP
eistud-26829	29	11	account	account	NOUN
eistud-26829	29	12	the	the	DET
eistud-26829	29	13	peculiarities	peculiarity	NOUN
eistud-26829	29	14	of	of	ADP
eistud-26829	29	15	the	the	DET
eistud-26829	29	16	expert	expert	NOUN
eistud-26829	29	17	group	group	NOUN
eistud-26829	29	18	,	,	PUNCT
eistud-26829	29	19	the	the	DET
eistud-26829	29	20	authors	author	NOUN
eistud-26829	29	21	selected	select	VERB
eistud-26829	29	22	the	the	DET
eistud-26829	29	23	following	following	ADJ
eistud-26829	29	24	characteristics	characteristic	NOUN
eistud-26829	29	25	of	of	ADP
eistud-26829	29	26	the	the	DET
eistud-26829	29	27	expert	expert	NOUN
eistud-26829	29	28	survey	survey	NOUN
eistud-26829	29	29	:	:	PUNCT
eistud-26829	29	30	an	an	DET
eistud-26829	29	31	individual	individual	ADJ
eistud-26829	29	32	survey	survey	NOUN
eistud-26829	29	33	,	,	PUNCT
eistud-26829	29	34	in	in	ADP
eistud-26829	29	35	which	which	PRON
eistud-26829	29	36	experts	expert	NOUN
eistud-26829	29	37	participate	participate	VERB
eistud-26829	29	38	independently	independently	ADV
eistud-26829	29	39	;	;	PUNCT
eistud-26829	29	40	off	off	ADP
eistud-26829	29	41	-	-	PUNCT
eistud-26829	29	42	site	site	NOUN
eistud-26829	29	43	survey	survey	NOUN
eistud-26829	29	44	where	where	SCONJ
eistud-26829	29	45	experts	expert	NOUN
eistud-26829	29	46	provide	provide	VERB
eistud-26829	29	47	individual	individual	ADJ
eistud-26829	29	48	answers	answer	NOUN
eistud-26829	29	49	without	without	ADP
eistud-26829	29	50	the	the	DET
eistud-26829	29	51	direct	direct	ADJ
eistud-26829	29	52	assistance	assistance	NOUN
eistud-26829	29	53	of	of	ADP
eistud-26829	29	54	expert	expert	NOUN
eistud-26829	29	55	organizers	organizer	NOUN
eistud-26829	29	56	;	;	PUNCT
eistud-26829	29	57	closed	closed	ADJ
eistud-26829	29	58	questionnaire	questionnaire	NOUN
eistud-26829	29	59	,	,	PUNCT
eistud-26829	29	60	where	where	SCONJ
eistud-26829	29	61	each	each	DET
eistud-26829	29	62	expert	expert	NOUN
eistud-26829	29	63	is	be	AUX
eistud-26829	29	64	not	not	PART
eistud-26829	29	65	informed	inform	VERB
eistud-26829	29	66	of	of	ADP
eistud-26829	29	67	the	the	DET
eistud-26829	29	68	answers	answer	NOUN
eistud-26829	29	69	of	of	ADP
eistud-26829	29	70	the	the	DET
eistud-26829	29	71	other	other	ADJ
eistud-26829	29	72	experts	expert	NOUN
eistud-26829	29	73	;	;	PUNCT
eistud-26829	29	74	10	10	NUM
eistud-26829	29	75	-	-	PUNCT
eistud-26829	29	76	point	point	NOUN
eistud-26829	29	77	likert	likert	ADJ
eistud-26829	29	78	scale	scale	NOUN
eistud-26829	29	79	questionnaire	questionnaire	NOUN
eistud-26829	29	80	(	(	PUNCT
eistud-26829	29	81	1very	1very	NUM
eistud-26829	29	82	low	low	ADJ
eistud-26829	29	83	to	to	ADP
eistud-26829	29	84	10	10	NUM
eistud-26829	29	85	–	–	PUNCT
eistud-26829	29	86	very	very	ADV
eistud-26829	29	87	high	high	ADJ
eistud-26829	29	88	evaluation	evaluation	NOUN
eistud-26829	29	89	)	)	PUNCT
eistud-26829	29	90	.	.	PUNCT
eistud-26829	30	1	the	the	DET
eistud-26829	30	2	main	main	ADJ
eistud-26829	30	3	conclusions	conclusion	NOUN
eistud-26829	30	4	from	from	ADP
eistud-26829	30	5	the	the	DET
eistud-26829	30	6	research	research	NOUN
eistud-26829	30	7	were	be	AUX
eistud-26829	30	8	the	the	DET
eistud-26829	30	9	following	following	NOUN
eistud-26829	30	10	:	:	PUNCT
eistud-26829	30	11	(	(	PUNCT
eistud-26829	30	12	1	1	X
eistud-26829	30	13	)	)	PUNCT
eistud-26829	30	14	the	the	DET
eistud-26829	30	15	comparison	comparison	NOUN
eistud-26829	30	16	of	of	ADP
eistud-26829	30	17	supermarket	supermarket	NOUN
eistud-26829	30	18	selection	selection	NOUN
eistud-26829	30	19	criteria	criterion	NOUN
eistud-26829	30	20	evaluations	evaluation	NOUN
eistud-26829	30	21	with	with	ADP
eistud-26829	30	22	the	the	DET
eistud-26829	30	23	actual	actual	ADJ
eistud-26829	30	24	supermarket	supermarket	NOUN
eistud-26829	30	25	performance	performance	NOUN
eistud-26829	30	26	indicators	indicator	NOUN
eistud-26829	30	27	showed	show	VERB
eistud-26829	30	28	that	that	SCONJ
eistud-26829	30	29	the	the	DET
eistud-26829	30	30	five	five	NUM
eistud-26829	30	31	selection	selection	NOUN
eistud-26829	30	32	criteria	criterion	NOUN
eistud-26829	30	33	(	(	PUNCT
eistud-26829	30	34	assortment	assortment	NOUN
eistud-26829	30	35	of	of	ADP
eistud-26829	30	36	products	product	NOUN
eistud-26829	30	37	,	,	PUNCT
eistud-26829	30	38	including	include	VERB
eistud-26829	30	39	local	local	ADJ
eistud-26829	30	40	and	and	CCONJ
eistud-26829	30	41	eco	eco	NOUN
eistud-26829	30	42	products	product	NOUN
eistud-26829	30	43	,	,	PUNCT
eistud-26829	30	44	marketing	marketing	NOUN
eistud-26829	30	45	activities	activity	NOUN
eistud-26829	30	46	,	,	PUNCT
eistud-26829	30	47	quality	quality	NOUN
eistud-26829	30	48	of	of	ADP
eistud-26829	30	49	service	service	NOUN
eistud-26829	30	50	,	,	PUNCT
eistud-26829	30	51	employee	employee	NOUN
eistud-26829	30	52	attitude	attitude	NOUN
eistud-26829	30	53	and	and	CCONJ
eistud-26829	30	54	employment	employment	NOUN
eistud-26829	30	55	policy	policy	NOUN
eistud-26829	30	56	and	and	CCONJ
eistud-26829	30	57	responsible	responsible	ADJ
eistud-26829	30	58	attitude	attitude	NOUN
eistud-26829	30	59	to	to	ADP
eistud-26829	30	60	environment	environment	NOUN
eistud-26829	30	61	)	)	PUNCT
eistud-26829	30	62	were	be	AUX
eistud-26829	30	63	ranked	rank	VERB
eistud-26829	30	64	higher	high	ADJ
eistud-26829	30	65	than	than	ADP
eistud-26829	30	66	the	the	DET
eistud-26829	30	67	actual	actual	ADJ
eistud-26829	30	68	supermarket	supermarket	NOUN
eistud-26829	30	69	ratings	rating	NOUN
eistud-26829	30	70	;	;	PUNCT
eistud-26829	30	71	(	(	PUNCT
eistud-26829	30	72	2	2	X
eistud-26829	30	73	)	)	PUNCT
eistud-26829	30	74	customers	customer	NOUN
eistud-26829	30	75	in	in	ADP
eistud-26829	30	76	the	the	DET
eistud-26829	30	77	baltic	baltic	ADJ
eistud-26829	30	78	states	state	NOUN
eistud-26829	30	79	demonstrated	demonstrate	VERB
eistud-26829	30	80	a	a	DET
eistud-26829	30	81	relatively	relatively	ADV
eistud-26829	30	82	low	low	ADJ
eistud-26829	30	83	loyalty	loyalty	NOUN
eistud-26829	30	84	ratio	ratio	NOUN
eistud-26829	30	85	for	for	ADP
eistud-26829	30	86	the	the	DET
eistud-26829	30	87	company	company	NOUN
eistud-26829	30	88	;	;	PUNCT
eistud-26829	30	89	(	(	PUNCT
eistud-26829	30	90	3	3	X
eistud-26829	30	91	)	)	PUNCT
eistud-26829	30	92	comparing	compare	VERB
eistud-26829	30	93	the	the	DET
eistud-26829	30	94	customer	customer	NOUN
eistud-26829	30	95	survey	survey	NOUN
eistud-26829	30	96	with	with	ADP
eistud-26829	30	97	the	the	DET
eistud-26829	30	98	expert	expert	NOUN
eistud-26829	30	99	survey	survey	NOUN
eistud-26829	30	100	led	lead	VERB
eistud-26829	30	101	to	to	ADP
eistud-26829	30	102	the	the	DET
eistud-26829	30	103	conclusion	conclusion	NOUN
eistud-26829	30	104	that	that	SCONJ
eistud-26829	30	105	the	the	DET
eistud-26829	30	106	most	most	ADV
eistud-26829	30	107	divergent	divergent	ADJ
eistud-26829	30	108	indicator	indicator	NOUN
eistud-26829	30	109	was	be	AUX
eistud-26829	30	110	the	the	DET
eistud-26829	30	111	price	price	NOUN
eistud-26829	30	112	level	level	NOUN
eistud-26829	30	113	,	,	PUNCT
eistud-26829	30	114	which	which	PRON
eistud-26829	30	115	according	accord	VERB
eistud-26829	30	116	to	to	ADP
eistud-26829	30	117	the	the	DET
eistud-26829	30	118	experts	expert	NOUN
eistud-26829	30	119	was	be	AUX
eistud-26829	30	120	the	the	DET
eistud-26829	30	121	most	most	ADV
eistud-26829	30	122	important	important	ADJ
eistud-26829	30	123	in	in	ADP
eistud-26829	30	124	the	the	DET
eistud-26829	30	125	choice	choice	NOUN
eistud-26829	30	126	of	of	ADP
eistud-26829	30	127	the	the	DET
eistud-26829	30	128	shop	shop	NOUN
eistud-26829	30	129	;	;	PUNCT
eistud-26829	30	130	(	(	PUNCT
eistud-26829	30	131	4	4	X
eistud-26829	30	132	)	)	PUNCT
eistud-26829	30	133	both	both	DET
eistud-26829	30	134	surveys	survey	NOUN
eistud-26829	30	135	exhibited	exhibit	VERB
eistud-26829	30	136	the	the	DET
eistud-26829	30	137	false	false	ADJ
eistud-26829	30	138	loyalty	loyalty	NOUN
eistud-26829	30	139	phenomenon	phenomenon	NOUN
eistud-26829	30	140	,	,	PUNCT
eistud-26829	30	141	namely	namely	ADV
eistud-26829	30	142	–	–	PUNCT
eistud-26829	30	143	that	that	SCONJ
eistud-26829	30	144	the	the	DET
eistud-26829	30	145	location	location	NOUN
eistud-26829	30	146	of	of	ADP
eistud-26829	30	147	the	the	DET
eistud-26829	30	148	store	store	NOUN
eistud-26829	30	149	(	(	PUNCT
eistud-26829	30	150	convenience	convenience	NOUN
eistud-26829	30	151	)	)	PUNCT
eistud-26829	30	152	was	be	AUX
eistud-26829	30	153	the	the	DET
eistud-26829	30	154	key	key	ADJ
eistud-26829	30	155	factor	factor	NOUN
eistud-26829	30	156	in	in	ADP
eistud-26829	30	157	choosing	choose	VERB
eistud-26829	30	158	the	the	DET
eistud-26829	30	159	particular	particular	ADJ
eistud-26829	30	160	shopping	shopping	NOUN
eistud-26829	30	161	point	point	NOUN
eistud-26829	30	162	,	,	PUNCT
eistud-26829	30	163	rather	rather	ADV
eistud-26829	30	164	than	than	ADP
eistud-26829	30	165	reputation	reputation	NOUN
eistud-26829	30	166	,	,	PUNCT
eistud-26829	30	167	image	image	NOUN
eistud-26829	30	168	and	and	CCONJ
eistud-26829	30	169	social	social	ADJ
eistud-26829	30	170	activities	activity	NOUN
eistud-26829	30	171	(	(	PUNCT
eistud-26829	30	172	linina	linina	PROPN
eistud-26829	30	173	et	et	PROPN
eistud-26829	30	174	al	al	PROPN
eistud-26829	30	175	.	.	PROPN
eistud-26829	30	176	,	,	PUNCT
eistud-26829	30	177	2019	2019	NUM
eistud-26829	30	178	)	)	PUNCT
eistud-26829	30	179	.	.	PUNCT
eistud-26829	31	1	in	in	ADP
eistud-26829	31	2	authors	author	NOUN
eistud-26829	31	3	’	’	PART
eistud-26829	31	4	opinion	opinion	NOUN
eistud-26829	31	5	,	,	PUNCT
eistud-26829	31	6	one	one	NUM
eistud-26829	31	7	of	of	ADP
eistud-26829	31	8	the	the	DET
eistud-26829	31	9	reasons	reason	NOUN
eistud-26829	31	10	for	for	ADP
eistud-26829	31	11	the	the	DET
eistud-26829	31	12	latter	latter	ADJ
eistud-26829	31	13	conclusion	conclusion	NOUN
eistud-26829	31	14	was	be	AUX
eistud-26829	31	15	the	the	DET
eistud-26829	31	16	insufficient	insufficient	ADJ
eistud-26829	31	17	communication	communication	NOUN
eistud-26829	31	18	in	in	ADP
eistud-26829	31	19	social	social	ADJ
eistud-26829	31	20	media	medium	NOUN
eistud-26829	31	21	.	.	PUNCT
eistud-26829	32	1	this	this	PRON
eistud-26829	32	2	led	lead	VERB
eistud-26829	32	3	to	to	ADP
eistud-26829	32	4	the	the	DET
eistud-26829	32	5	development	development	NOUN
eistud-26829	32	6	of	of	ADP
eistud-26829	32	7	the	the	DET
eistud-26829	32	8	current	current	ADJ
eistud-26829	32	9	research	research	NOUN
eistud-26829	32	10	the	the	PRON
eistud-26829	32	11	and	and	CCONJ
eistud-26829	32	12	the	the	DET
eistud-26829	32	13	following	follow	VERB
eistud-26829	32	14	research	research	NOUN
eistud-26829	32	15	question	question	NOUN
eistud-26829	32	16	:	:	PUNCT
eistud-26829	32	17	what	what	DET
eistud-26829	32	18	role	role	NOUN
eistud-26829	32	19	does	do	AUX
eistud-26829	32	20	social	social	ADJ
eistud-26829	32	21	media	medium	NOUN
eistud-26829	32	22	play	play	VERB
eistud-26829	32	23	in	in	ADP
eistud-26829	32	24	enhancing	enhance	VERB
eistud-26829	32	25	consumer	consumer	NOUN
eistud-26829	32	26	loyalty	loyalty	NOUN
eistud-26829	32	27	in	in	ADP
eistud-26829	32	28	retailing	retailing	NOUN
eistud-26829	32	29	?	?	PUNCT
eistud-26829	33	1	literature	literature	NOUN
eistud-26829	33	2	review	review	VERB
eistud-26829	33	3	the	the	DET
eistud-26829	33	4	theoretical	theoretical	ADJ
eistud-26829	33	5	basis	basis	NOUN
eistud-26829	33	6	of	of	ADP
eistud-26829	33	7	the	the	DET
eistud-26829	33	8	current	current	ADJ
eistud-26829	33	9	research	research	NOUN
eistud-26829	33	10	consists	consist	VERB
eistud-26829	33	11	of	of	ADP
eistud-26829	33	12	two	two	NUM
eistud-26829	33	13	conceptual	conceptual	ADJ
eistud-26829	33	14	frameworks	framework	NOUN
eistud-26829	33	15	–	–	PUNCT
eistud-26829	33	16	the	the	DET
eistud-26829	33	17	first	first	ADJ
eistud-26829	33	18	concerning	concern	VERB
eistud-26829	33	19	the	the	DET
eistud-26829	33	20	loyalty	loyalty	NOUN
eistud-26829	33	21	formation	formation	NOUN
eistud-26829	33	22	mechanisms	mechanism	NOUN
eistud-26829	33	23	in	in	ADP
eistud-26829	33	24	retailing	retailing	NOUN
eistud-26829	33	25	,	,	PUNCT
eistud-26829	33	26	while	while	SCONJ
eistud-26829	33	27	the	the	DET
eistud-26829	33	28	second	second	ADJ
eistud-26829	33	29	one	one	NUM
eistud-26829	33	30	–	–	PUNCT
eistud-26829	33	31	the	the	DET
eistud-26829	33	32	role	role	NOUN
eistud-26829	33	33	of	of	ADP
eistud-26829	33	34	retailers	retailer	NOUN
eistud-26829	33	35	’	'	PUNCT
eistud-26829	33	36	online	online	ADJ
eistud-26829	33	37	communication	communication	NOUN
eistud-26829	33	38	in	in	ADP
eistud-26829	33	39	the	the	DET
eistud-26829	33	40	loyalty	loyalty	NOUN
eistud-26829	33	41	building	building	NOUN
eistud-26829	33	42	.	.	PUNCT
eistud-26829	34	1	in	in	ADP
eistud-26829	34	2	general	general	ADJ
eistud-26829	34	3	,	,	PUNCT
eistud-26829	34	4	the	the	DET
eistud-26829	34	5	loyalty	loyalty	NOUN
eistud-26829	34	6	can	can	AUX
eistud-26829	34	7	be	be	AUX
eistud-26829	34	8	defined	define	VERB
eistud-26829	34	9	as	as	ADP
eistud-26829	34	10	result	result	NOUN
eistud-26829	34	11	of	of	ADP
eistud-26829	34	12	the	the	DET
eistud-26829	34	13	consumer	consumer	NOUN
eistud-26829	34	14	's	's	PART
eistud-26829	34	15	perception	perception	NOUN
eistud-26829	34	16	of	of	ADP
eistud-26829	34	17	the	the	DET
eistud-26829	34	18	supply	supply	NOUN
eistud-26829	34	19	(	(	PUNCT
eistud-26829	34	20	product	product	NOUN
eistud-26829	34	21	,	,	PUNCT
eistud-26829	34	22	service	service	NOUN
eistud-26829	34	23	,	,	PUNCT
eistud-26829	34	24	brand	brand	NOUN
eistud-26829	34	25	,	,	PUNCT
eistud-26829	34	26	etc	etc	X
eistud-26829	34	27	.	.	X
eistud-26829	34	28	)	)	PUNCT
eistud-26829	34	29	,	,	PUNCT
eistud-26829	34	30	which	which	PRON
eistud-26829	34	31	has	have	AUX
eistud-26829	34	32	led	lead	VERB
eistud-26829	34	33	to	to	ADP
eistud-26829	34	34	positive	positive	ADJ
eistud-26829	34	35	attitudes	attitude	NOUN
eistud-26829	34	36	(	(	PUNCT
eistud-26829	34	37	cognition	cognition	NOUN
eistud-26829	34	38	,	,	PUNCT
eistud-26829	34	39	trust	trust	NOUN
eistud-26829	34	40	and	and	CCONJ
eistud-26829	34	41	emotional	emotional	ADJ
eistud-26829	34	42	)	)	PUNCT
eistud-26829	34	43	and	and	CCONJ
eistud-26829	34	44	positive	positive	ADJ
eistud-26829	34	45	action	action	NOUN
eistud-26829	34	46	regarding	regard	VERB
eistud-26829	34	47	the	the	DET
eistud-26829	34	48	offer	offer	NOUN
eistud-26829	34	49	(	(	PUNCT
eistud-26829	34	50	repeateuropean	repeateuropean	ADJ
eistud-26829	34	51	integrat	integrat	NOUN
eistud-26829	34	52	ion	ion	NOUN
eistud-26829	34	53	studies	study	NOUN
eistud-26829	34	54	2020/14	2020/14	NUM
eistud-26829	34	55	82	82	NUM
eistud-26829	34	56	ed	ed	NOUN
eistud-26829	34	57	purchases	purchase	NOUN
eistud-26829	34	58	,	,	PUNCT
eistud-26829	34	59	additional	additional	ADJ
eistud-26829	34	60	purchases	purchase	NOUN
eistud-26829	34	61	,	,	PUNCT
eistud-26829	34	62	high	high	ADJ
eistud-26829	34	63	consumption	consumption	NOUN
eistud-26829	34	64	intensity	intensity	NOUN
eistud-26829	34	65	,	,	PUNCT
eistud-26829	34	66	etc	etc	X
eistud-26829	34	67	.	.	X
eistud-26829	34	68	)	)	PUNCT
eistud-26829	35	1	(	(	PUNCT
eistud-26829	35	2	linina	linina	PROPN
eistud-26829	35	3	&	&	CCONJ
eistud-26829	35	4	zvirgzdina	zvirgzdina	PROPN
eistud-26829	35	5	,	,	PUNCT
eistud-26829	35	6	2016	2016	NUM
eistud-26829	35	7	)	)	PUNCT
eistud-26829	35	8	.	.	PUNCT
eistud-26829	36	1	the	the	DET
eistud-26829	36	2	research	research	NOUN
eistud-26829	36	3	literature	literature	NOUN
eistud-26829	36	4	exhibits	exhibit	VERB
eistud-26829	36	5	an	an	DET
eistud-26829	36	6	array	array	NOUN
eistud-26829	36	7	of	of	ADP
eistud-26829	36	8	loyalty	loyalty	NOUN
eistud-26829	36	9	models	model	NOUN
eistud-26829	36	10	,	,	PUNCT
eistud-26829	36	11	but	but	CCONJ
eistud-26829	36	12	for	for	ADP
eistud-26829	36	13	the	the	DET
eistud-26829	36	14	purpose	purpose	NOUN
eistud-26829	36	15	of	of	ADP
eistud-26829	36	16	the	the	DET
eistud-26829	36	17	current	current	ADJ
eistud-26829	36	18	research	research	NOUN
eistud-26829	36	19	we	we	PRON
eistud-26829	36	20	would	would	AUX
eistud-26829	36	21	like	like	VERB
eistud-26829	36	22	to	to	PART
eistud-26829	36	23	stress	stress	VERB
eistud-26829	36	24	three	three	NUM
eistud-26829	36	25	of	of	ADP
eistud-26829	36	26	them	they	PRON
eistud-26829	36	27	,	,	PUNCT
eistud-26829	36	28	respectively	respectively	ADV
eistud-26829	36	29	,	,	PUNCT
eistud-26829	36	30	the	the	DET
eistud-26829	36	31	one	one	NUM
eistud-26829	36	32	-	-	PUNCT
eistud-26829	36	33	dimensional	dimensional	ADJ
eistud-26829	36	34	,	,	PUNCT
eistud-26829	36	35	the	the	DET
eistud-26829	36	36	two	two	NUM
eistud-26829	36	37	-	-	PUNCT
eistud-26829	36	38	dimensional	dimensional	ADJ
eistud-26829	36	39	,	,	PUNCT
eistud-26829	36	40	the	the	DET
eistud-26829	36	41	three	three	NUM
eistud-26829	36	42	-	-	PUNCT
eistud-26829	36	43	dimensional	dimensional	ADJ
eistud-26829	36	44	,	,	PUNCT
eistud-26829	36	45	and	and	CCONJ
eistud-26829	36	46	the	the	DET
eistud-26829	36	47	four	four	NUM
eistud-26829	36	48	-	-	PUNCT
eistud-26829	36	49	dimensional	dimensional	ADJ
eistud-26829	36	50	ones	one	NOUN
eistud-26829	36	51	.	.	PUNCT
eistud-26829	37	1	historically	historically	ADV
eistud-26829	37	2	speaking	speak	VERB
eistud-26829	37	3	,	,	PUNCT
eistud-26829	37	4	the	the	DET
eistud-26829	37	5	scene	scene	NOUN
eistud-26829	37	6	was	be	AUX
eistud-26829	37	7	dominated	dominate	VERB
eistud-26829	37	8	by	by	ADP
eistud-26829	37	9	the	the	DET
eistud-26829	37	10	one	one	NUM
eistud-26829	37	11	-	-	PUNCT
eistud-26829	37	12	dimensional	dimensional	ADJ
eistud-26829	37	13	model	model	NOUN
eistud-26829	37	14	,	,	PUNCT
eistud-26829	37	15	where	where	SCONJ
eistud-26829	37	16	the	the	DET
eistud-26829	37	17	loyalty	loyalty	NOUN
eistud-26829	37	18	was	be	AUX
eistud-26829	37	19	determined	determine	VERB
eistud-26829	37	20	by	by	ADP
eistud-26829	37	21	the	the	DET
eistud-26829	37	22	results	result	NOUN
eistud-26829	37	23	of	of	ADP
eistud-26829	37	24	consumers	consumer	NOUN
eistud-26829	37	25	’	'	PUNCT
eistud-26829	37	26	behavior	behavior	NOUN
eistud-26829	37	27	–	–	PUNCT
eistud-26829	37	28	their	their	PRON
eistud-26829	37	29	preference	preference	NOUN
eistud-26829	37	30	for	for	ADP
eistud-26829	37	31	a	a	DET
eistud-26829	37	32	certain	certain	ADJ
eistud-26829	37	33	offer	offer	NOUN
eistud-26829	37	34	in	in	ADP
eistud-26829	37	35	the	the	DET
eistud-26829	37	36	market	market	NOUN
eistud-26829	37	37	or	or	CCONJ
eistud-26829	37	38	,	,	PUNCT
eistud-26829	37	39	in	in	ADP
eistud-26829	37	40	other	other	ADJ
eistud-26829	37	41	words	word	NOUN
eistud-26829	37	42	,	,	PUNCT
eistud-26829	37	43	the	the	DET
eistud-26829	37	44	repeated	repeat	VERB
eistud-26829	37	45	purchase	purchase	NOUN
eistud-26829	37	46	(	(	PUNCT
eistud-26829	37	47	bass	bass	NOUN
eistud-26829	37	48	,	,	PUNCT
eistud-26829	37	49	1997	1997	NUM
eistud-26829	37	50	)	)	PUNCT
eistud-26829	37	51	.	.	PUNCT
eistud-26829	38	1	although	although	SCONJ
eistud-26829	38	2	the	the	DET
eistud-26829	38	3	repeated	repeat	VERB
eistud-26829	38	4	purchase	purchase	NOUN
eistud-26829	38	5	is	be	AUX
eistud-26829	38	6	a	a	DET
eistud-26829	38	7	significant	significant	ADJ
eistud-26829	38	8	indicator	indicator	NOUN
eistud-26829	38	9	of	of	ADP
eistud-26829	38	10	loyalty	loyalty	NOUN
eistud-26829	38	11	,	,	PUNCT
eistud-26829	38	12	it	it	PRON
eistud-26829	38	13	does	do	AUX
eistud-26829	38	14	not	not	PART
eistud-26829	38	15	take	take	VERB
eistud-26829	38	16	into	into	ADP
eistud-26829	38	17	account	account	NOUN
eistud-26829	38	18	the	the	DET
eistud-26829	38	19	factor	factor	NOUN
eistud-26829	38	20	of	of	ADP
eistud-26829	38	21	consumer	consumer	NOUN
eistud-26829	38	22	attitude	attitude	NOUN
eistud-26829	38	23	.	.	PUNCT
eistud-26829	39	1	thus	thus	ADV
eistud-26829	39	2	,	,	PUNCT
eistud-26829	39	3	having	having	AUX
eistud-26829	39	4	identified	identify	VERB
eistud-26829	39	5	the	the	DET
eistud-26829	39	6	shortcomings	shortcoming	NOUN
eistud-26829	39	7	of	of	ADP
eistud-26829	39	8	the	the	DET
eistud-26829	39	9	one	one	NUM
eistud-26829	39	10	-	-	PUNCT
eistud-26829	39	11	dimensional	dimensional	ADJ
eistud-26829	39	12	loyalty	loyalty	NOUN
eistud-26829	39	13	model	model	NOUN
eistud-26829	39	14	,	,	PUNCT
eistud-26829	39	15	the	the	DET
eistud-26829	39	16	researchers	researcher	NOUN
eistud-26829	39	17	suggest	suggest	AUX
eistud-26829	39	18	investigating	investigate	VERB
eistud-26829	39	19	this	this	DET
eistud-26829	39	20	category	category	NOUN
eistud-26829	39	21	from	from	ADP
eistud-26829	39	22	a	a	DET
eistud-26829	39	23	two	two	NUM
eistud-26829	39	24	-	-	PUNCT
eistud-26829	39	25	dimensional	dimensional	ADJ
eistud-26829	39	26	point	point	NOUN
eistud-26829	39	27	of	of	ADP
eistud-26829	39	28	view	view	NOUN
eistud-26829	39	29	,	,	PUNCT
eistud-26829	39	30	that	that	PRON
eistud-26829	39	31	includes	include	VERB
eistud-26829	39	32	the	the	DET
eistud-26829	39	33	above	above	ADJ
eistud-26829	39	34	mentioned	mention	VERB
eistud-26829	39	35	attitudinal	attitudinal	ADJ
eistud-26829	39	36	loyalty	loyalty	NOUN
eistud-26829	39	37	(	(	PUNCT
eistud-26829	39	38	khan	khan	PROPN
eistud-26829	39	39	,	,	PUNCT
eistud-26829	39	40	2009	2009	NUM
eistud-26829	39	41	)	)	PUNCT
eistud-26829	39	42	.	.	PUNCT
eistud-26829	40	1	attitudinal	attitudinal	ADJ
eistud-26829	40	2	loyalty	loyalty	NOUN
eistud-26829	40	3	is	be	AUX
eistud-26829	40	4	a	a	DET
eistud-26829	40	5	psychological	psychological	ADJ
eistud-26829	40	6	attachment	attachment	NOUN
eistud-26829	40	7	to	to	ADP
eistud-26829	40	8	a	a	DET
eistud-26829	40	9	company	company	NOUN
eistud-26829	40	10	or	or	CCONJ
eistud-26829	40	11	selected	select	VERB
eistud-26829	40	12	brand	brand	NOUN
eistud-26829	40	13	which	which	PRON
eistud-26829	40	14	is	be	AUX
eistud-26829	40	15	often	often	ADV
eistud-26829	40	16	in	in	ADP
eistud-26829	40	17	the	the	DET
eistud-26829	40	18	form	form	NOUN
eistud-26829	40	19	of	of	ADP
eistud-26829	40	20	a	a	DET
eistud-26829	40	21	long	long	ADJ
eistud-26829	40	22	-	-	PUNCT
eistud-26829	40	23	term	term	NOUN
eistud-26829	40	24	and	and	CCONJ
eistud-26829	40	25	ongoing	ongoing	ADJ
eistud-26829	40	26	relationship	relationship	NOUN
eistud-26829	40	27	with	with	ADP
eistud-26829	40	28	the	the	DET
eistud-26829	40	29	brand	brand	NOUN
eistud-26829	40	30	(	(	PUNCT
eistud-26829	40	31	day	day	NOUN
eistud-26829	40	32	,	,	PUNCT
eistud-26829	40	33	1969	1969	NUM
eistud-26829	40	34	)	)	PUNCT
eistud-26829	40	35	.	.	PUNCT
eistud-26829	41	1	this	this	DET
eistud-26829	41	2	approach	approach	NOUN
eistud-26829	41	3	provides	provide	VERB
eistud-26829	41	4	an	an	DET
eistud-26829	41	5	opportunity	opportunity	NOUN
eistud-26829	41	6	to	to	PART
eistud-26829	41	7	analyze	analyze	VERB
eistud-26829	41	8	consumer	consumer	NOUN
eistud-26829	41	9	loyalty	loyalty	NOUN
eistud-26829	41	10	not	not	PART
eistud-26829	41	11	only	only	ADV
eistud-26829	41	12	from	from	ADP
eistud-26829	41	13	the	the	DET
eistud-26829	41	14	point	point	NOUN
eistud-26829	41	15	of	of	ADP
eistud-26829	41	16	view	view	NOUN
eistud-26829	41	17	of	of	ADP
eistud-26829	41	18	the	the	DET
eistud-26829	41	19	end	end	NOUN
eistud-26829	41	20	result	result	NOUN
eistud-26829	41	21	(	(	PUNCT
eistud-26829	41	22	repeated	repeat	VERB
eistud-26829	41	23	purchases	purchase	NOUN
eistud-26829	41	24	)	)	PUNCT
eistud-26829	41	25	,	,	PUNCT
eistud-26829	41	26	which	which	PRON
eistud-26829	41	27	can	can	AUX
eistud-26829	41	28	be	be	AUX
eistud-26829	41	29	due	due	ADJ
eistud-26829	41	30	not	not	PART
eistud-26829	41	31	only	only	ADV
eistud-26829	41	32	to	to	ADP
eistud-26829	41	33	loyalty	loyalty	NOUN
eistud-26829	41	34	but	but	CCONJ
eistud-26829	41	35	also	also	ADV
eistud-26829	41	36	to	to	ADP
eistud-26829	41	37	the	the	DET
eistud-26829	41	38	psychology	psychology	NOUN
eistud-26829	41	39	of	of	ADP
eistud-26829	41	40	consumer	consumer	NOUN
eistud-26829	41	41	behavior	behavior	NOUN
eistud-26829	41	42	.	.	PUNCT
eistud-26829	42	1	there	there	PRON
eistud-26829	42	2	were	be	VERB
eistud-26829	42	3	also	also	ADV
eistud-26829	42	4	weaknesses	weakness	NOUN
eistud-26829	42	5	in	in	ADP
eistud-26829	42	6	the	the	DET
eistud-26829	42	7	two	two	NUM
eistud-26829	42	8	-	-	PUNCT
eistud-26829	42	9	dimensional	dimensional	ADJ
eistud-26829	42	10	approach	approach	NOUN
eistud-26829	42	11	to	to	ADP
eistud-26829	42	12	the	the	DET
eistud-26829	42	13	development	development	NOUN
eistud-26829	42	14	of	of	ADP
eistud-26829	42	15	the	the	DET
eistud-26829	42	16	nature	nature	NOUN
eistud-26829	42	17	of	of	ADP
eistud-26829	42	18	loyalty	loyalty	NOUN
eistud-26829	42	19	in	in	ADP
eistud-26829	42	20	research	research	NOUN
eistud-26829	42	21	.	.	PUNCT
eistud-26829	43	1	the	the	DET
eistud-26829	43	2	proposal	proposal	NOUN
eistud-26829	43	3	to	to	PART
eistud-26829	43	4	obligatory	obligatory	ADJ
eistud-26829	43	5	study	study	NOUN
eistud-26829	43	6	and	and	CCONJ
eistud-26829	43	7	quantitative	quantitative	ADJ
eistud-26829	43	8	assessment	assessment	NOUN
eistud-26829	43	9	of	of	ADP
eistud-26829	43	10	consumers	consumer	NOUN
eistud-26829	43	11	'	'	PART
eistud-26829	43	12	awareness	awareness	NOUN
eistud-26829	43	13	of	of	ADP
eistud-26829	43	14	the	the	DET
eistud-26829	43	15	offer	offer	NOUN
eistud-26829	43	16	was	be	AUX
eistud-26829	43	17	a	a	DET
eistud-26829	43	18	particular	particular	ADJ
eistud-26829	43	19	objection	objection	NOUN
eistud-26829	43	20	.	.	PUNCT
eistud-26829	44	1	in	in	ADP
eistud-26829	44	2	order	order	NOUN
eistud-26829	44	3	to	to	PART
eistud-26829	44	4	overcome	overcome	VERB
eistud-26829	44	5	this	this	DET
eistud-26829	44	6	obstacle	obstacle	NOUN
eistud-26829	44	7	,	,	PUNCT
eistud-26829	44	8	the	the	DET
eistud-26829	44	9	three	three	NUM
eistud-26829	44	10	-	-	PUNCT
eistud-26829	44	11	dimensional	dimensional	ADJ
eistud-26829	44	12	model	model	NOUN
eistud-26829	44	13	was	be	AUX
eistud-26829	44	14	proposed	propose	VERB
eistud-26829	44	15	,	,	PUNCT
eistud-26829	44	16	namely	namely	ADV
eistud-26829	44	17	,	,	PUNCT
eistud-26829	44	18	it	it	PRON
eistud-26829	44	19	presupposed	presuppose	VERB
eistud-26829	44	20	that	that	DET
eistud-26829	44	21	loyalty	loyalty	NOUN
eistud-26829	44	22	was	be	AUX
eistud-26829	44	23	made	make	VERB
eistud-26829	44	24	up	up	ADP
eistud-26829	44	25	of	of	ADP
eistud-26829	44	26	consumers	consumer	NOUN
eistud-26829	44	27	’	’	PART
eistud-26829	44	28	thoughts	thought	NOUN
eistud-26829	44	29	and	and	CCONJ
eistud-26829	44	30	feelings	feeling	NOUN
eistud-26829	44	31	toward	toward	ADP
eistud-26829	44	32	the	the	DET
eistud-26829	44	33	brand	brand	NOUN
eistud-26829	44	34	that	that	PRON
eistud-26829	44	35	are	be	AUX
eistud-26829	44	36	manifested	manifest	VERB
eistud-26829	44	37	as	as	ADP
eistud-26829	44	38	action	action	NOUN
eistud-26829	44	39	(	(	PUNCT
eistud-26829	44	40	worthington	worthington	PROPN
eistud-26829	44	41	et	et	PROPN
eistud-26829	44	42	al	al	PROPN
eistud-26829	44	43	.	.	PROPN
eistud-26829	44	44	,	,	PUNCT
eistud-26829	44	45	2009	2009	NUM
eistud-26829	44	46	)	)	PUNCT
eistud-26829	44	47	.	.	PUNCT
eistud-26829	45	1	in	in	ADP
eistud-26829	45	2	other	other	ADJ
eistud-26829	45	3	words	word	NOUN
eistud-26829	45	4	,	,	PUNCT
eistud-26829	45	5	the	the	DET
eistud-26829	45	6	three	three	NUM
eistud-26829	45	7	-	-	PUNCT
eistud-26829	45	8	dimensional	dimensional	ADJ
eistud-26829	45	9	model	model	NOUN
eistud-26829	45	10	of	of	ADP
eistud-26829	45	11	loyalty	loyalty	NOUN
eistud-26829	45	12	included	include	VERB
eistud-26829	45	13	such	such	ADJ
eistud-26829	45	14	aspects	aspect	NOUN
eistud-26829	45	15	as	as	ADP
eistud-26829	45	16	,	,	PUNCT
eistud-26829	45	17	cognitive	cognitive	ADJ
eistud-26829	45	18	loyalty	loyalty	NOUN
eistud-26829	45	19	,	,	PUNCT
eistud-26829	45	20	behavioral	behavioral	ADJ
eistud-26829	45	21	loyalty	loyalty	NOUN
eistud-26829	45	22	,	,	PUNCT
eistud-26829	45	23	as	as	ADV
eistud-26829	45	24	well	well	ADV
eistud-26829	45	25	as	as	ADP
eistud-26829	45	26	affective	affective	ADJ
eistud-26829	45	27	loyalty	loyalty	NOUN
eistud-26829	45	28	.	.	PUNCT
eistud-26829	46	1	in	in	ADP
eistud-26829	46	2	the	the	DET
eistud-26829	46	3	late	late	ADJ
eistud-26829	46	4	20th	20th	ADJ
eistud-26829	46	5	and	and	CCONJ
eistud-26829	46	6	21st	21st	ADJ
eistud-26829	46	7	centuries	century	NOUN
eistud-26829	46	8	,	,	PUNCT
eistud-26829	46	9	the	the	DET
eistud-26829	46	10	research	research	NOUN
eistud-26829	46	11	on	on	ADP
eistud-26829	46	12	the	the	DET
eistud-26829	46	13	essence	essence	NOUN
eistud-26829	46	14	of	of	ADP
eistud-26829	46	15	loyalty	loyalty	NOUN
eistud-26829	46	16	and	and	CCONJ
eistud-26829	46	17	its	its	PRON
eistud-26829	46	18	practical	practical	ADJ
eistud-26829	46	19	implications	implication	NOUN
eistud-26829	46	20	was	be	AUX
eistud-26829	46	21	dominated	dominate	VERB
eistud-26829	46	22	by	by	ADP
eistud-26829	46	23	r.	r.	PROPN
eistud-26829	46	24	oliver	oliver	PROPN
eistud-26829	46	25	(	(	PUNCT
eistud-26829	46	26	1999	1999	NUM
eistud-26829	46	27	)	)	PUNCT
eistud-26829	46	28	,	,	PUNCT
eistud-26829	46	29	who	who	PRON
eistud-26829	46	30	worked	work	VERB
eistud-26829	46	31	out	out	ADP
eistud-26829	46	32	the	the	DET
eistud-26829	46	33	four	four	NUM
eistud-26829	46	34	-	-	PUNCT
eistud-26829	46	35	dimensional	dimensional	ADJ
eistud-26829	46	36	consumer	consumer	NOUN
eistud-26829	46	37	loyalty	loyalty	NOUN
eistud-26829	46	38	model	model	NOUN
eistud-26829	46	39	.	.	PUNCT
eistud-26829	47	1	in	in	ADP
eistud-26829	47	2	this	this	DET
eistud-26829	47	3	regard	regard	NOUN
eistud-26829	47	4	,	,	PUNCT
eistud-26829	47	5	the	the	DET
eistud-26829	47	6	researcher	researcher	NOUN
eistud-26829	47	7	,	,	PUNCT
eistud-26829	47	8	in	in	ADP
eistud-26829	47	9	the	the	DET
eistud-26829	47	10	context	context	NOUN
eistud-26829	47	11	of	of	ADP
eistud-26829	47	12	attitudinal	attitudinal	ADJ
eistud-26829	47	13	loyalty	loyalty	NOUN
eistud-26829	47	14	,	,	PUNCT
eistud-26829	47	15	also	also	ADV
eistud-26829	47	16	highlighted	highlight	VERB
eistud-26829	47	17	the	the	DET
eistud-26829	47	18	emotional	emotional	ADJ
eistud-26829	47	19	dimension	dimension	NOUN
eistud-26829	47	20	(	(	PUNCT
eistud-26829	47	21	i	i	PRON
eistud-26829	47	22	buy	buy	VERB
eistud-26829	47	23	because	because	SCONJ
eistud-26829	47	24	i	i	PRON
eistud-26829	47	25	like	like	VERB
eistud-26829	47	26	this	this	DET
eistud-26829	47	27	offer	offer	NOUN
eistud-26829	47	28	)	)	PUNCT
eistud-26829	47	29	and	and	CCONJ
eistud-26829	47	30	the	the	DET
eistud-26829	47	31	trust	trust	NOUN
eistud-26829	47	32	dimension	dimension	NOUN
eistud-26829	47	33	(	(	PUNCT
eistud-26829	47	34	i	i	PRON
eistud-26829	47	35	buy	buy	VERB
eistud-26829	47	36	because	because	SCONJ
eistud-26829	47	37	i	i	PRON
eistud-26829	47	38	trust	trust	VERB
eistud-26829	47	39	this	this	DET
eistud-26829	47	40	offer	offer	NOUN
eistud-26829	47	41	)	)	PUNCT
eistud-26829	47	42	,	,	PUNCT
eistud-26829	47	43	which	which	PRON
eistud-26829	47	44	together	together	ADV
eistud-26829	47	45	with	with	ADP
eistud-26829	47	46	the	the	DET
eistud-26829	47	47	cognitive	cognitive	ADJ
eistud-26829	47	48	dimension	dimension	NOUN
eistud-26829	47	49	influenced	influence	VERB
eistud-26829	47	50	the	the	DET
eistud-26829	47	51	decision	decision	NOUN
eistud-26829	47	52	of	of	ADP
eistud-26829	47	53	repeated	repeat	VERB
eistud-26829	47	54	purchase	purchase	NOUN
eistud-26829	47	55	.	.	PUNCT
eistud-26829	48	1	oliver	oliver	PROPN
eistud-26829	48	2	described	describe	VERB
eistud-26829	48	3	the	the	DET
eistud-26829	48	4	loyalty	loyalty	NOUN
eistud-26829	48	5	formation	formation	NOUN
eistud-26829	48	6	process	process	NOUN
eistud-26829	48	7	consisting	consist	VERB
eistud-26829	48	8	of	of	ADP
eistud-26829	48	9	four	four	NUM
eistud-26829	48	10	stages	stage	NOUN
eistud-26829	48	11	:	:	PUNCT
eistud-26829	48	12	a	a	DET
eistud-26829	48	13	consecution	consecution	NOUN
eistud-26829	48	14	of	of	ADP
eistud-26829	48	15	cognitive	cognitive	ADJ
eistud-26829	48	16	loyalty	loyalty	NOUN
eistud-26829	48	17	,	,	PUNCT
eistud-26829	48	18	affective	affective	ADJ
eistud-26829	48	19	loyalty	loyalty	NOUN
eistud-26829	48	20	,	,	PUNCT
eistud-26829	48	21	conative	conative	ADJ
eistud-26829	48	22	loyalty	loyalty	NOUN
eistud-26829	48	23	,	,	PUNCT
eistud-26829	48	24	and	and	CCONJ
eistud-26829	48	25	action	action	NOUN
eistud-26829	48	26	(	(	PUNCT
eistud-26829	48	27	behavioral	behavioral	ADJ
eistud-26829	48	28	)	)	PUNCT
eistud-26829	48	29	loyalty	loyalty	NOUN
eistud-26829	48	30	.	.	PUNCT
eistud-26829	49	1	in	in	ADP
eistud-26829	49	2	such	such	DET
eistud-26829	49	3	a	a	DET
eistud-26829	49	4	progressive	progressive	ADJ
eistud-26829	49	5	sequence	sequence	NOUN
eistud-26829	49	6	of	of	ADP
eistud-26829	49	7	customer	customer	NOUN
eistud-26829	49	8	behavior	behavior	NOUN
eistud-26829	49	9	one	one	PRON
eistud-26829	49	10	can	can	AUX
eistud-26829	49	11	observe	observe	VERB
eistud-26829	49	12	that	that	SCONJ
eistud-26829	49	13	attitudinal	attitudinal	ADJ
eistud-26829	49	14	loyalty	loyalty	NOUN
eistud-26829	49	15	leads	lead	VERB
eistud-26829	49	16	to	to	ADP
eistud-26829	49	17	behavioral	behavioral	ADJ
eistud-26829	49	18	loyalty	loyalty	NOUN
eistud-26829	49	19	(	(	PUNCT
eistud-26829	49	20	taghipourian	taghipourian	NOUN
eistud-26829	49	21	et	et	PROPN
eistud-26829	49	22	al	al	PROPN
eistud-26829	49	23	.	.	PROPN
eistud-26829	49	24	,	,	PUNCT
eistud-26829	49	25	2015	2015	NUM
eistud-26829	49	26	;	;	PUNCT
eistud-26829	49	27	hoffmann	hoffmann	PROPN
eistud-26829	49	28	,	,	PUNCT
eistud-26829	49	29	2013	2013	NUM
eistud-26829	49	30	)	)	PUNCT
eistud-26829	49	31	.	.	PUNCT
eistud-26829	50	1	figure	figure	VERB
eistud-26829	50	2	1	1	NUM
eistud-26829	50	3	consumer	consumer	NOUN
eistud-26829	50	4	loyalty	loyalty	NOUN
eistud-26829	50	5	model	model	NOUN
eistud-26829	50	6	(	(	PUNCT
eistud-26829	50	7	linina	linina	PROPN
eistud-26829	50	8	&	&	CCONJ
eistud-26829	50	9	zvirgzdina	zvirgzdina	PROPN
eistud-26829	50	10	,	,	PUNCT
eistud-26829	50	11	2016	2016	NUM
eistud-26829	50	12	)	)	PUNCT
eistud-26829	50	13	consumer	consumer	NOUN
eistud-26829	50	14	value	value	NOUN
eistud-26829	50	15	perception	perception	NOUN
eistud-26829	50	16	target	target	NOUN
eistud-26829	50	17	audience	audience	NOUN
eistud-26829	50	18	specifics	specific	NOUN
eistud-26829	50	19	,	,	PUNCT
eistud-26829	50	20	consumptions	consumption	NOUN
eistud-26829	50	21	experience	experience	VERB
eistud-26829	50	22	monetary	monetary	ADJ
eistud-26829	50	23	value	value	NOUN
eistud-26829	50	24	(	(	PUNCT
eistud-26829	50	25	price	price	NOUN
eistud-26829	50	26	,	,	PUNCT
eistud-26829	50	27	other	other	ADJ
eistud-26829	50	28	consumer	consumer	NOUN
eistud-26829	50	29	costs	cost	NOUN
eistud-26829	50	30	)	)	PUNCT
eistud-26829	50	31	consumer	consumer	NOUN
eistud-26829	50	32	loyalt	loyalt	NOUN
eistud-26829	50	33	attitudinal	attitudinal	ADJ
eistud-26829	50	34	loyalty	loyalty	NOUN
eistud-26829	50	35	action	action	NOUN
eistud-26829	50	36	loyalty	loyalty	NOUN
eistud-26829	50	37	cognitive	cognitive	NOUN
eistud-26829	50	38	,	,	PUNCT
eistud-26829	50	39	emotional	emotional	ADJ
eistud-26829	50	40	,	,	PUNCT
eistud-26829	50	41	conative	conative	ADJ
eistud-26829	50	42	repeated	repeat	VERB
eistud-26829	50	43	purchases	purchase	NOUN
eistud-26829	50	44	,	,	PUNCT
eistud-26829	50	45	recommendations	recommendation	NOUN
eistud-26829	50	46	etc	etc	X
eistud-26829	50	47	.	.	X
eistud-26829	50	48	product	product	NOUN
eistud-26829	50	49	/	/	SYM
eistud-26829	50	50	brand	brand	NOUN
eistud-26829	50	51	value	value	NOUN
eistud-26829	50	52	monetary	monetary	ADJ
eistud-26829	50	53	value	value	NOUN
eistud-26829	50	54	(	(	PUNCT
eistud-26829	50	55	price	price	NOUN
eistud-26829	50	56	,	,	PUNCT
eistud-26829	50	57	other	other	ADJ
eistud-26829	50	58	consumer	consumer	NOUN
eistud-26829	50	59	costs	cost	NOUN
eistud-26829	50	60	)	)	PUNCT
eistud-26829	50	61	socail	socail	NOUN
eistud-26829	50	62	value	value	NOUN
eistud-26829	50	63	(	(	PUNCT
eistud-26829	50	64	status	status	NOUN
eistud-26829	50	65	,	,	PUNCT
eistud-26829	50	66	prestige	prestige	NOUN
eistud-26829	50	67	etc	etc	X
eistud-26829	50	68	.	.	PUNCT
eistud-26829	50	69	)	)	PUNCT
eistud-26829	51	1	service	service	NOUN
eistud-26829	51	2	professionalism	professionalism	NOUN
eistud-26829	51	3	factors	factor	NOUN
eistud-26829	51	4	influencing	influence	VERB
eistud-26829	51	5	consumer	consumer	NOUN
eistud-26829	51	6	loyalty	loyalty	NOUN
eistud-26829	51	7	(	(	PUNCT
eistud-26829	51	8	antecedents	antecedent	NOUN
eistud-26829	51	9	)	)	PUNCT
eistud-26829	51	10	consumer	consumer	NOUN
eistud-26829	51	11	loyalty	loyalty	NOUN
eistud-26829	51	12	dimensions	dimension	NOUN
eistud-26829	51	13	(	(	PUNCT
eistud-26829	51	14	antecedents	antecedent	NOUN
eistud-26829	51	15	)	)	PUNCT
eistud-26829	51	16	83	83	NUM
eistud-26829	51	17	european	european	ADJ
eistud-26829	51	18	integrat	integrat	NOUN
eistud-26829	51	19	ion	ion	NOUN
eistud-26829	51	20	studies	study	NOUN
eistud-26829	51	21	2020/14	2020/14	NUM
eistud-26829	51	22	based	base	VERB
eistud-26829	51	23	on	on	ADP
eistud-26829	51	24	the	the	DET
eistud-26829	51	25	analysis	analysis	NOUN
eistud-26829	51	26	of	of	ADP
eistud-26829	51	27	the	the	DET
eistud-26829	51	28	advantages	advantage	NOUN
eistud-26829	51	29	and	and	CCONJ
eistud-26829	51	30	disadvantages	disadvantage	NOUN
eistud-26829	51	31	of	of	ADP
eistud-26829	51	32	loyalty	loyalty	NOUN
eistud-26829	51	33	models	model	NOUN
eistud-26829	51	34	discussed	discuss	VERB
eistud-26829	51	35	above	above	ADV
eistud-26829	51	36	,	,	PUNCT
eistud-26829	51	37	the	the	DET
eistud-26829	51	38	authors	author	NOUN
eistud-26829	51	39	recommend	recommend	VERB
eistud-26829	51	40	to	to	PART
eistud-26829	51	41	introduce	introduce	VERB
eistud-26829	51	42	the	the	DET
eistud-26829	51	43	conceptual	conceptual	ADJ
eistud-26829	51	44	consumer	consumer	NOUN
eistud-26829	51	45	loyalty	loyalty	NOUN
eistud-26829	51	46	model	model	NOUN
eistud-26829	51	47	for	for	ADP
eistud-26829	51	48	the	the	DET
eistud-26829	51	49	practical	practical	ADJ
eistud-26829	51	50	use	use	NOUN
eistud-26829	51	51	(	(	PUNCT
eistud-26829	51	52	see	see	VERB
eistud-26829	51	53	figure	figure	NOUN
eistud-26829	51	54	1	1	NUM
eistud-26829	51	55	)	)	PUNCT
eistud-26829	51	56	.	.	PUNCT
eistud-26829	52	1	this	this	DET
eistud-26829	52	2	model	model	NOUN
eistud-26829	52	3	is	be	AUX
eistud-26829	52	4	versatile	versatile	ADJ
eistud-26829	52	5	in	in	ADP
eistud-26829	52	6	its	its	PRON
eistud-26829	52	7	nature	nature	NOUN
eistud-26829	52	8	,	,	PUNCT
eistud-26829	52	9	but	but	CCONJ
eistud-26829	52	10	can	can	AUX
eistud-26829	52	11	be	be	AUX
eistud-26829	52	12	used	use	VERB
eistud-26829	52	13	in	in	ADP
eistud-26829	52	14	practice	practice	NOUN
eistud-26829	52	15	,	,	PUNCT
eistud-26829	52	16	taking	take	VERB
eistud-26829	52	17	into	into	ADP
eistud-26829	52	18	account	account	NOUN
eistud-26829	52	19	the	the	DET
eistud-26829	52	20	peculiarities	peculiarity	NOUN
eistud-26829	52	21	of	of	ADP
eistud-26829	52	22	the	the	DET
eistud-26829	52	23	industry	industry	NOUN
eistud-26829	52	24	/	/	SYM
eistud-26829	52	25	product	product	NOUN
eistud-26829	52	26	/	/	SYM
eistud-26829	52	27	brand	brand	NOUN
eistud-26829	52	28	.	.	PUNCT
eistud-26829	53	1	it	it	PRON
eistud-26829	53	2	might	might	AUX
eistud-26829	53	3	be	be	AUX
eistud-26829	53	4	concluded	conclude	VERB
eistud-26829	53	5	,	,	PUNCT
eistud-26829	53	6	that	that	SCONJ
eistud-26829	53	7	the	the	DET
eistud-26829	53	8	consumer	consumer	NOUN
eistud-26829	53	9	loyalty	loyalty	NOUN
eistud-26829	53	10	processes	process	NOUN
eistud-26829	53	11	include	include	VERB
eistud-26829	53	12	the	the	DET
eistud-26829	53	13	following	follow	VERB
eistud-26829	53	14	logically	logically	ADV
eistud-26829	53	15	related	relate	VERB
eistud-26829	53	16	elements	element	NOUN
eistud-26829	53	17	:	:	PUNCT
eistud-26829	53	18	factors	factor	NOUN
eistud-26829	53	19	influencing	influence	VERB
eistud-26829	53	20	loyalty	loyalty	NOUN
eistud-26829	53	21	(	(	PUNCT
eistud-26829	53	22	values	value	NOUN
eistud-26829	53	23	)	)	PUNCT
eistud-26829	53	24	;	;	PUNCT
eistud-26829	53	25	perception	perception	NOUN
eistud-26829	53	26	of	of	ADP
eistud-26829	53	27	consumer	consumer	NOUN
eistud-26829	53	28	values	value	NOUN
eistud-26829	53	29	;	;	PUNCT
eistud-26829	53	30	peculiarities	peculiarity	NOUN
eistud-26829	53	31	of	of	ADP
eistud-26829	53	32	the	the	DET
eistud-26829	53	33	target	target	NOUN
eistud-26829	53	34	audience	audience	NOUN
eistud-26829	53	35	;	;	PUNCT
eistud-26829	53	36	consumer	consumer	NOUN
eistud-26829	53	37	satisfaction	satisfaction	NOUN
eistud-26829	53	38	;	;	PUNCT
eistud-26829	53	39	and	and	CCONJ
eistud-26829	53	40	dimensions	dimension	NOUN
eistud-26829	53	41	of	of	ADP
eistud-26829	53	42	consumer	consumer	NOUN
eistud-26829	53	43	loyalty	loyalty	NOUN
eistud-26829	53	44	.	.	PUNCT
eistud-26829	54	1	through	through	ADP
eistud-26829	54	2	the	the	DET
eistud-26829	54	3	consumer	consumer	NOUN
eistud-26829	54	4	loyalty	loyalty	NOUN
eistud-26829	54	5	model	model	NOUN
eistud-26829	54	6	in	in	ADP
eistud-26829	54	7	retailing	retailing	NOUN
eistud-26829	54	8	exhibits	exhibit	VERB
eistud-26829	54	9	the	the	DET
eistud-26829	54	10	majority	majority	NOUN
eistud-26829	54	11	of	of	ADP
eistud-26829	54	12	the	the	DET
eistud-26829	54	13	features	feature	NOUN
eistud-26829	54	14	depicted	depict	VERB
eistud-26829	54	15	in	in	ADP
eistud-26829	54	16	the	the	DET
eistud-26829	54	17	conceptual	conceptual	ADJ
eistud-26829	54	18	model	model	NOUN
eistud-26829	54	19	depicted	depict	VERB
eistud-26829	54	20	above	above	ADV
eistud-26829	54	21	,	,	PUNCT
eistud-26829	54	22	there	there	PRON
eistud-26829	54	23	are	be	VERB
eistud-26829	54	24	particular	particular	ADJ
eistud-26829	54	25	idiosyncratic	idiosyncratic	ADJ
eistud-26829	54	26	features	feature	NOUN
eistud-26829	54	27	that	that	PRON
eistud-26829	54	28	should	should	AUX
eistud-26829	54	29	be	be	AUX
eistud-26829	54	30	taken	take	VERB
eistud-26829	54	31	into	into	ADP
eistud-26829	54	32	account	account	NOUN
eistud-26829	54	33	customer	customer	NOUN
eistud-26829	54	34	loyalty	loyalty	NOUN
eistud-26829	54	35	means	mean	VERB
eistud-26829	54	36	that	that	SCONJ
eistud-26829	54	37	customers	customer	NOUN
eistud-26829	54	38	are	be	AUX
eistud-26829	54	39	committed	commit	VERB
eistud-26829	54	40	to	to	ADP
eistud-26829	54	41	buying	buy	VERB
eistud-26829	54	42	merchandise	merchandise	NOUN
eistud-26829	54	43	and	and	CCONJ
eistud-26829	54	44	services	service	NOUN
eistud-26829	54	45	from	from	ADP
eistud-26829	54	46	a	a	DET
eistud-26829	54	47	particular	particular	ADJ
eistud-26829	54	48	retailer	retailer	NOUN
eistud-26829	54	49	.	.	PUNCT
eistud-26829	55	1	loyalty	loyalty	NOUN
eistud-26829	55	2	is	be	AUX
eistud-26829	55	3	more	more	ADJ
eistud-26829	55	4	than	than	ADP
eistud-26829	55	5	simply	simply	ADV
eistud-26829	55	6	liking	like	VERB
eistud-26829	55	7	one	one	NUM
eistud-26829	55	8	retailer	retailer	NOUN
eistud-26829	55	9	over	over	ADP
eistud-26829	55	10	another	another	PRON
eistud-26829	55	11	.	.	PUNCT
eistud-26829	56	1	loyalty	loyalty	NOUN
eistud-26829	56	2	means	mean	VERB
eistud-26829	56	3	that	that	SCONJ
eistud-26829	56	4	customers	customer	NOUN
eistud-26829	56	5	will	will	AUX
eistud-26829	56	6	be	be	AUX
eistud-26829	56	7	reluctant	reluctant	ADJ
eistud-26829	56	8	to	to	PART
eistud-26829	56	9	switch	switch	VERB
eistud-26829	56	10	and	and	CCONJ
eistud-26829	56	11	patronize	patronize	VERB
eistud-26829	56	12	a	a	DET
eistud-26829	56	13	competitive	competitive	ADJ
eistud-26829	56	14	retailer	retailer	NOUN
eistud-26829	56	15	.	.	PUNCT
eistud-26829	57	1	it	it	PRON
eistud-26829	57	2	is	be	AUX
eistud-26829	57	3	possible	possible	ADJ
eistud-26829	57	4	to	to	PART
eistud-26829	57	5	distinguish	distinguish	VERB
eistud-26829	57	6	the	the	DET
eistud-26829	57	7	following	follow	VERB
eistud-26829	57	8	aspects	aspect	NOUN
eistud-26829	57	9	of	of	ADP
eistud-26829	57	10	loyalty	loyalty	NOUN
eistud-26829	57	11	building	building	NOUN
eistud-26829	57	12	:	:	PUNCT
eistud-26829	57	13	building	build	VERB
eistud-26829	57	14	a	a	DET
eistud-26829	57	15	strong	strong	ADJ
eistud-26829	57	16	brand	brand	NOUN
eistud-26829	57	17	image	image	NOUN
eistud-26829	57	18	,	,	PUNCT
eistud-26829	57	19	creating	create	VERB
eistud-26829	57	20	a	a	DET
eistud-26829	57	21	unique	unique	ADJ
eistud-26829	57	22	positioning	positioning	NOUN
eistud-26829	57	23	in	in	ADP
eistud-26829	57	24	the	the	DET
eistud-26829	57	25	target	target	NOUN
eistud-26829	57	26	market	market	NOUN
eistud-26829	57	27	,	,	PUNCT
eistud-26829	57	28	offering	offer	VERB
eistud-26829	57	29	unique	unique	ADJ
eistud-26829	57	30	merchandise	merchandise	NOUN
eistud-26829	57	31	,	,	PUNCT
eistud-26829	57	32	providing	provide	VERB
eistud-26829	57	33	excellent	excellent	ADJ
eistud-26829	57	34	customer	customer	NOUN
eistud-26829	57	35	service	service	NOUN
eistud-26829	57	36	,	,	PUNCT
eistud-26829	57	37	implementing	implement	VERB
eistud-26829	57	38	a	a	DET
eistud-26829	57	39	customer	customer	NOUN
eistud-26829	57	40	relationship	relationship	NOUN
eistud-26829	57	41	management	management	NOUN
eistud-26829	57	42	program	program	NOUN
eistud-26829	57	43	,	,	PUNCT
eistud-26829	57	44	and	and	CCONJ
eistud-26829	57	45	building	build	VERB
eistud-26829	57	46	a	a	DET
eistud-26829	57	47	retail	retail	ADJ
eistud-26829	57	48	community	community	NOUN
eistud-26829	57	49	(	(	PUNCT
eistud-26829	57	50	levy	levy	NOUN
eistud-26829	57	51	et	et	PROPN
eistud-26829	57	52	al	al	PROPN
eistud-26829	57	53	.	.	PROPN
eistud-26829	57	54	,	,	PUNCT
eistud-26829	57	55	2014	2014	NUM
eistud-26829	57	56	;	;	PUNCT
eistud-26829	57	57	hoffman	hoffman	NOUN
eistud-26829	57	58	,	,	PUNCT
eistud-26829	57	59	2013	2013	NUM
eistud-26829	57	60	)	)	PUNCT
eistud-26829	57	61	.	.	PUNCT
eistud-26829	58	1	in	in	ADP
eistud-26829	58	2	the	the	DET
eistud-26829	58	3	light	light	NOUN
eistud-26829	58	4	of	of	ADP
eistud-26829	58	5	the	the	DET
eistud-26829	58	6	current	current	ADJ
eistud-26829	58	7	research	research	NOUN
eistud-26829	58	8	(	(	PUNCT
eistud-26829	58	9	online	online	ADJ
eistud-26829	58	10	communication	communication	NOUN
eistud-26829	58	11	and	and	CCONJ
eistud-26829	58	12	loyalty	loyalty	NOUN
eistud-26829	58	13	)	)	PUNCT
eistud-26829	58	14	the	the	DET
eistud-26829	58	15	last	last	ADJ
eistud-26829	58	16	two	two	NUM
eistud-26829	58	17	aspects	aspect	NOUN
eistud-26829	58	18	seems	seem	VERB
eistud-26829	58	19	of	of	AUX
eistud-26829	58	20	be	be	AUX
eistud-26829	58	21	of	of	ADP
eistud-26829	58	22	higher	high	ADJ
eistud-26829	58	23	importance	importance	NOUN
eistud-26829	58	24	.	.	PUNCT
eistud-26829	59	1	in	in	ADP
eistud-26829	59	2	other	other	ADJ
eistud-26829	59	3	words	word	NOUN
eistud-26829	59	4	,	,	PUNCT
eistud-26829	59	5	these	these	PRON
eistud-26829	59	6	are	be	AUX
eistud-26829	59	7	so	so	ADV
eistud-26829	59	8	-	-	PUNCT
eistud-26829	59	9	called	call	VERB
eistud-26829	59	10	“	"	PUNCT
eistud-26829	59	11	how	how	SCONJ
eistud-26829	59	12	”	"	PUNCT
eistud-26829	59	13	(	(	PUNCT
eistud-26829	59	14	or	or	CCONJ
eistud-26829	59	15	performance	performance	NOUN
eistud-26829	59	16	)	)	PUNCT
eistud-26829	59	17	factors	factor	NOUN
eistud-26829	59	18	(	(	PUNCT
eistud-26829	59	19	clottey	clottey	PROPN
eistud-26829	59	20	et	et	PROPN
eistud-26829	59	21	al	al	PROPN
eistud-26829	59	22	.	.	PROPN
eistud-26829	59	23	,	,	PUNCT
eistud-26829	59	24	2008	2008	NUM
eistud-26829	59	25	;	;	PUNCT
eistud-26829	59	26	deka	deka	NOUN
eistud-26829	59	27	,	,	PUNCT
eistud-26829	59	28	2016	2016	NUM
eistud-26829	59	29	)	)	PUNCT
eistud-26829	59	30	.	.	PUNCT
eistud-26829	60	1	summing	sum	VERB
eistud-26829	60	2	up	up	ADP
eistud-26829	60	3	the	the	DET
eistud-26829	60	4	previous	previous	ADJ
eistud-26829	60	5	research	research	NOUN
eistud-26829	60	6	in	in	ADP
eistud-26829	60	7	the	the	DET
eistud-26829	60	8	field	field	NOUN
eistud-26829	60	9	,	,	PUNCT
eistud-26829	60	10	the	the	DET
eistud-26829	60	11	authors	author	NOUN
eistud-26829	60	12	of	of	ADP
eistud-26829	60	13	the	the	DET
eistud-26829	60	14	current	current	ADJ
eistud-26829	60	15	article	article	NOUN
eistud-26829	60	16	have	have	AUX
eistud-26829	60	17	come	come	VERB
eistud-26829	60	18	up	up	ADP
eistud-26829	60	19	with	with	ADP
eistud-26829	60	20	the	the	DET
eistud-26829	60	21	specific	specific	ADJ
eistud-26829	60	22	features	feature	NOUN
eistud-26829	60	23	of	of	ADP
eistud-26829	60	24	the	the	DET
eistud-26829	60	25	consumer	consumer	NOUN
eistud-26829	60	26	loyalty	loyalty	NOUN
eistud-26829	60	27	in	in	ADP
eistud-26829	60	28	the	the	DET
eistud-26829	60	29	realm	realm	NOUN
eistud-26829	60	30	of	of	ADP
eistud-26829	60	31	retailing	retailing	NOUN
eistud-26829	60	32	:	:	PUNCT
eistud-26829	60	33	1	1	NUM
eistud-26829	60	34	customer	customer	NOUN
eistud-26829	60	35	can	can	AUX
eistud-26829	60	36	be	be	AUX
eistud-26829	60	37	loyal	loyal	ADJ
eistud-26829	60	38	to	to	ADP
eistud-26829	60	39	the	the	DET
eistud-26829	60	40	outlet	outlet	NOUN
eistud-26829	60	41	/	/	SYM
eistud-26829	60	42	store	store	NOUN
eistud-26829	60	43	due	due	ADP
eistud-26829	60	44	to	to	ADP
eistud-26829	60	45	the	the	DET
eistud-26829	60	46	following	follow	VERB
eistud-26829	60	47	factors	factor	NOUN
eistud-26829	60	48	:	:	PUNCT
eistud-26829	60	49	availability	availability	NOUN
eistud-26829	60	50	of	of	ADP
eistud-26829	60	51	the	the	DET
eistud-26829	60	52	product	product	NOUN
eistud-26829	60	53	/	/	SYM
eistud-26829	60	54	brand	brand	NOUN
eistud-26829	60	55	he	he	PRON
eistud-26829	60	56	is	be	AUX
eistud-26829	60	57	satisfied	satisfied	ADJ
eistud-26829	60	58	with	with	ADP
eistud-26829	60	59	,	,	PUNCT
eistud-26829	60	60	satisfaction	satisfaction	NOUN
eistud-26829	60	61	with	with	ADP
eistud-26829	60	62	the	the	DET
eistud-26829	60	63	product	product	NOUN
eistud-26829	60	64	/	/	SYM
eistud-26829	60	65	price	price	NOUN
eistud-26829	60	66	ratio	ratio	NOUN
eistud-26829	60	67	,	,	PUNCT
eistud-26829	60	68	satisfaction	satisfaction	NOUN
eistud-26829	60	69	with	with	ADP
eistud-26829	60	70	the	the	DET
eistud-26829	60	71	service	service	NOUN
eistud-26829	60	72	quality	quality	NOUN
eistud-26829	60	73	,	,	PUNCT
eistud-26829	60	74	social	social	ADJ
eistud-26829	60	75	factors	factor	NOUN
eistud-26829	60	76	;	;	PUNCT
eistud-26829	60	77	2	2	NUM
eistud-26829	60	78	perception	perception	NOUN
eistud-26829	60	79	of	of	ADP
eistud-26829	60	80	the	the	DET
eistud-26829	60	81	afore	afore	ADV
eistud-26829	60	82	mentioned	mention	VERB
eistud-26829	60	83	factors	factor	NOUN
eistud-26829	60	84	depend	depend	VERB
eistud-26829	60	85	on	on	ADP
eistud-26829	60	86	the	the	DET
eistud-26829	60	87	geographic	geographic	ADJ
eistud-26829	60	88	,	,	PUNCT
eistud-26829	60	89	demographic	demographic	ADJ
eistud-26829	60	90	,	,	PUNCT
eistud-26829	60	91	economic	economic	ADJ
eistud-26829	60	92	,	,	PUNCT
eistud-26829	60	93	social	social	ADJ
eistud-26829	60	94	and	and	CCONJ
eistud-26829	60	95	psychological	psychological	ADJ
eistud-26829	60	96	characteristics	characteristic	NOUN
eistud-26829	60	97	of	of	ADP
eistud-26829	60	98	the	the	DET
eistud-26829	60	99	target	target	NOUN
eistud-26829	60	100	audience	audience	NOUN
eistud-26829	60	101	,	,	PUNCT
eistud-26829	60	102	though	though	SCONJ
eistud-26829	60	103	the	the	DET
eistud-26829	60	104	importance	importance	NOUN
eistud-26829	60	105	of	of	ADP
eistud-26829	60	106	the	the	DET
eistud-26829	60	107	factors	factor	NOUN
eistud-26829	60	108	can	can	AUX
eistud-26829	60	109	differ	differ	VERB
eistud-26829	60	110	(	(	PUNCT
eistud-26829	60	111	e.g.	e.g.	ADV
eistud-26829	60	112	,	,	PUNCT
eistud-26829	60	113	despite	despite	SCONJ
eistud-26829	60	114	the	the	DET
eistud-26829	60	115	satisfactory	satisfactory	ADJ
eistud-26829	60	116	price	price	NOUN
eistud-26829	60	117	level	level	NOUN
eistud-26829	60	118	,	,	PUNCT
eistud-26829	60	119	service	service	NOUN
eistud-26829	60	120	quality	quality	NOUN
eistud-26829	60	121	the	the	DET
eistud-26829	60	122	customer	customer	NOUN
eistud-26829	60	123	can	can	AUX
eistud-26829	60	124	still	still	ADV
eistud-26829	60	125	be	be	AUX
eistud-26829	60	126	not	not	PART
eistud-26829	60	127	loyal	loyal	ADJ
eistud-26829	60	128	in	in	ADP
eistud-26829	60	129	case	case	NOUN
eistud-26829	60	130	of	of	ADP
eistud-26829	60	131	unavailability	unavailability	NOUN
eistud-26829	60	132	of	of	ADP
eistud-26829	60	133	the	the	DET
eistud-26829	60	134	necessary	necessary	ADJ
eistud-26829	60	135	product	product	NOUN
eistud-26829	60	136	/	/	SYM
eistud-26829	60	137	brand	brand	NOUN
eistud-26829	60	138	)	)	PUNCT
eistud-26829	60	139	;	;	PUNCT
eistud-26829	60	140	3	3	NUM
eistud-26829	60	141	unlike	unlike	ADP
eistud-26829	60	142	other	other	ADJ
eistud-26829	60	143	industries	industry	NOUN
eistud-26829	60	144	,	,	PUNCT
eistud-26829	60	145	the	the	DET
eistud-26829	60	146	retail	retail	ADJ
eistud-26829	60	147	trade	trade	NOUN
eistud-26829	60	148	can	can	AUX
eistud-26829	60	149	have	have	VERB
eistud-26829	60	150	a	a	DET
eistud-26829	60	151	fairly	fairly	ADV
eistud-26829	60	152	large	large	ADJ
eistud-26829	60	153	number	number	NOUN
eistud-26829	60	154	of	of	ADP
eistud-26829	60	155	the	the	DET
eistud-26829	60	156	false	false	ADJ
eistud-26829	60	157	loyal	loyal	ADJ
eistud-26829	60	158	customers	customer	NOUN
eistud-26829	60	159	(	(	PUNCT
eistud-26829	60	160	making	make	VERB
eistud-26829	60	161	purchase	purchase	NOUN
eistud-26829	60	162	only	only	ADV
eistud-26829	60	163	due	due	ADP
eistud-26829	60	164	to	to	ADP
eistud-26829	60	165	the	the	DET
eistud-26829	60	166	advantageous	advantageous	ADJ
eistud-26829	60	167	location	location	NOUN
eistud-26829	60	168	of	of	ADP
eistud-26829	60	169	the	the	DET
eistud-26829	60	170	store	store	NOUN
eistud-26829	60	171	)	)	PUNCT
eistud-26829	60	172	and	and	CCONJ
eistud-26829	60	173	the	the	DET
eistud-26829	60	174	ones	one	NOUN
eistud-26829	60	175	who	who	PRON
eistud-26829	60	176	although	although	SCONJ
eistud-26829	60	177	satisfied	satisfied	ADJ
eistud-26829	60	178	,	,	PUNCT
eistud-26829	60	179	are	be	AUX
eistud-26829	60	180	not	not	PART
eistud-26829	60	181	re	re	VERB
eistud-26829	60	182	-	-	NOUN
eistud-26829	60	183	purchasing	purchasing	ADJ
eistud-26829	60	184	,	,	PUNCT
eistud-26829	60	185	since	since	SCONJ
eistud-26829	60	186	they	they	PRON
eistud-26829	60	187	focus	focus	VERB
eistud-26829	60	188	on	on	ADP
eistud-26829	60	189	sales	sale	NOUN
eistud-26829	60	190	and	and	CCONJ
eistud-26829	60	191	price	price	NOUN
eistud-26829	60	192	discounts	discount	NOUN
eistud-26829	60	193	;	;	PUNCT
eistud-26829	60	194	4	4	NUM
eistud-26829	60	195	the	the	DET
eistud-26829	60	196	attitudinal	attitudinal	ADJ
eistud-26829	60	197	loyalty	loyalty	NOUN
eistud-26829	60	198	relates	relate	VERB
eistud-26829	60	199	mainly	mainly	ADV
eistud-26829	60	200	to	to	ADP
eistud-26829	60	201	the	the	DET
eistud-26829	60	202	product	product	NOUN
eistud-26829	60	203	/	/	SYM
eistud-26829	60	204	brand	brand	NOUN
eistud-26829	60	205	values	value	NOUN
eistud-26829	60	206	and	and	CCONJ
eistud-26829	60	207	the	the	DET
eistud-26829	60	208	relation	relation	NOUN
eistud-26829	60	209	"	"	PUNCT
eistud-26829	60	210	product	product	NOUN
eistud-26829	60	211	/	/	SYM
eistud-26829	60	212	brand	brand	NOUN
eistud-26829	60	213	value	value	NOUN
eistud-26829	60	214	consumer	consumer	NOUN
eistud-26829	60	215	expenses	expense	NOUN
eistud-26829	60	216	"	"	PUNCT
eistud-26829	60	217	,	,	PUNCT
eistud-26829	60	218	but	but	CCONJ
eistud-26829	60	219	the	the	DET
eistud-26829	60	220	behavioral	behavioral	ADJ
eistud-26829	60	221	loyalty	loyalty	NOUN
eistud-26829	60	222	to	to	PART
eistud-26829	60	223	service	service	NOUN
eistud-26829	60	224	quality	quality	NOUN
eistud-26829	60	225	.	.	PUNCT
eistud-26829	61	1	therefore	therefore	ADV
eistud-26829	61	2	,	,	PUNCT
eistud-26829	61	3	it	it	PRON
eistud-26829	61	4	is	be	AUX
eistud-26829	61	5	imperative	imperative	ADJ
eistud-26829	61	6	to	to	PART
eistud-26829	61	7	pay	pay	VERB
eistud-26829	61	8	attention	attention	NOUN
eistud-26829	61	9	to	to	ADP
eistud-26829	61	10	both	both	DET
eistud-26829	61	11	dimensions	dimension	NOUN
eistud-26829	61	12	of	of	ADP
eistud-26829	61	13	loyalty	loyalty	NOUN
eistud-26829	61	14	;	;	PUNCT
eistud-26829	61	15	5	5	NUM
eistud-26829	61	16	the	the	DET
eistud-26829	61	17	consequences	consequence	NOUN
eistud-26829	61	18	of	of	ADP
eistud-26829	61	19	consumer	consumer	NOUN
eistud-26829	61	20	loyalty	loyalty	NOUN
eistud-26829	61	21	are	be	AUX
eistud-26829	61	22	different	different	ADJ
eistud-26829	61	23	,	,	PUNCT
eistud-26829	61	24	but	but	CCONJ
eistud-26829	61	25	the	the	DET
eistud-26829	61	26	main	main	ADJ
eistud-26829	61	27	thing	thing	NOUN
eistud-26829	61	28	about	about	ADP
eistud-26829	61	29	it	it	PRON
eistud-26829	61	30	is	be	AUX
eistud-26829	61	31	to	to	PART
eistud-26829	61	32	make	make	VERB
eistud-26829	61	33	repeated	repeat	VERB
eistud-26829	61	34	purchases	purchase	NOUN
eistud-26829	61	35	.	.	PUNCT
eistud-26829	62	1	other	other	ADJ
eistud-26829	62	2	signs	sign	NOUN
eistud-26829	62	3	of	of	ADP
eistud-26829	62	4	loyalty	loyalty	NOUN
eistud-26829	62	5	low	low	ADJ
eistud-26829	62	6	price	price	NOUN
eistud-26829	62	7	sensitivity	sensitivity	NOUN
eistud-26829	62	8	and	and	CCONJ
eistud-26829	62	9	positive	positive	ADJ
eistud-26829	62	10	"	"	PUNCT
eistud-26829	62	11	mouth	mouth	NOUN
eistud-26829	62	12	-	-	PUNCT
eistud-26829	62	13	to	to	ADP
eistud-26829	62	14	-	-	PUNCT
eistud-26829	62	15	mouth	mouth	NOUN
eistud-26829	62	16	"	"	PUNCT
eistud-26829	62	17	communication	communication	NOUN
eistud-26829	62	18	are	be	AUX
eistud-26829	62	19	less	less	ADV
eistud-26829	62	20	typical	typical	ADJ
eistud-26829	62	21	because	because	SCONJ
eistud-26829	62	22	they	they	PRON
eistud-26829	62	23	concern	concern	VERB
eistud-26829	62	24	specific	specific	ADJ
eistud-26829	62	25	products	product	NOUN
eistud-26829	62	26	/	/	SYM
eistud-26829	62	27	brands	brand	NOUN
eistud-26829	62	28	rather	rather	ADV
eistud-26829	62	29	than	than	ADP
eistud-26829	62	30	retailers	retailer	NOUN
eistud-26829	62	31	(	(	PUNCT
eistud-26829	62	32	linina	linina	PROPN
eistud-26829	62	33	&	&	CCONJ
eistud-26829	62	34	zvirgzdina	zvirgzdina	PROPN
eistud-26829	62	35	,	,	PUNCT
eistud-26829	62	36	2020	2020	NUM
eistud-26829	62	37	)	)	PUNCT
eistud-26829	62	38	.	.	PUNCT
eistud-26829	63	1	moving	move	VERB
eistud-26829	63	2	to	to	ADP
eistud-26829	63	3	the	the	DET
eistud-26829	63	4	second	second	ADJ
eistud-26829	63	5	are	be	AUX
eistud-26829	63	6	of	of	ADP
eistud-26829	63	7	our	our	PRON
eistud-26829	63	8	conceptual	conceptual	ADJ
eistud-26829	63	9	framework	framework	NOUN
eistud-26829	63	10	,	,	PUNCT
eistud-26829	63	11	i.e.	i.e.	X
eistud-26829	63	12	,	,	PUNCT
eistud-26829	63	13	the	the	DET
eistud-26829	63	14	employment	employment	NOUN
eistud-26829	63	15	of	of	ADP
eistud-26829	63	16	social	social	ADJ
eistud-26829	63	17	networks	network	NOUN
eistud-26829	63	18	in	in	ADP
eistud-26829	63	19	building	build	VERB
eistud-26829	63	20	retail	retail	ADJ
eistud-26829	63	21	consumer	consumer	NOUN
eistud-26829	63	22	loyalty	loyalty	NOUN
eistud-26829	63	23	,	,	PUNCT
eistud-26829	63	24	we	we	PRON
eistud-26829	63	25	have	have	VERB
eistud-26829	63	26	to	to	PART
eistud-26829	63	27	admit	admit	VERB
eistud-26829	63	28	that	that	SCONJ
eistud-26829	63	29	literature	literature	NOUN
eistud-26829	63	30	in	in	ADP
eistud-26829	63	31	the	the	DET
eistud-26829	63	32	field	field	NOUN
eistud-26829	63	33	covers	cover	VERB
eistud-26829	63	34	quite	quite	ADV
eistud-26829	63	35	broad	broad	ADJ
eistud-26829	63	36	spectrum	spectrum	NOUN
eistud-26829	63	37	of	of	ADP
eistud-26829	63	38	issues	issue	NOUN
eistud-26829	63	39	–	–	PUNCT
eistud-26829	63	40	from	from	ADP
eistud-26829	63	41	the	the	DET
eistud-26829	63	42	role	role	NOUN
eistud-26829	63	43	of	of	ADP
eistud-26829	63	44	consumer	consumer	NOUN
eistud-26829	63	45	references	reference	NOUN
eistud-26829	63	46	and	and	CCONJ
eistud-26829	63	47	the	the	DET
eistud-26829	63	48	rewarding	rewarding	ADJ
eistud-26829	63	49	engagement	engagement	NOUN
eistud-26829	63	50	strategies	strategy	NOUN
eistud-26829	63	51	,	,	PUNCT
eistud-26829	63	52	from	from	ADP
eistud-26829	63	53	the	the	DET
eistud-26829	63	54	electronic	electronic	ADJ
eistud-26829	63	55	word	word	NOUN
eistud-26829	63	56	of	of	ADP
eistud-26829	63	57	mouth	mouth	NOUN
eistud-26829	63	58	(	(	PUNCT
eistud-26829	63	59	e	e	NOUN
eistud-26829	63	60	-	-	NOUN
eistud-26829	63	61	wom	wom	NOUN
eistud-26829	63	62	)	)	PUNCT
eistud-26829	63	63	and	and	CCONJ
eistud-26829	63	64	creation	creation	NOUN
eistud-26829	63	65	of	of	ADP
eistud-26829	63	66	online	online	ADJ
eistud-26829	63	67	communities	community	NOUN
eistud-26829	63	68	to	to	ADP
eistud-26829	63	69	the	the	DET
eistud-26829	63	70	online	online	ADJ
eistud-26829	63	71	communication	communication	NOUN
eistud-26829	63	72	strategies	strategy	NOUN
eistud-26829	63	73	(	(	PUNCT
eistud-26829	63	74	ali	ali	PROPN
eistud-26829	63	75	,	,	PUNCT
eistud-26829	63	76	2016	2016	NUM
eistud-26829	63	77	;	;	PUNCT
eistud-26829	63	78	leonardi	leonardi	PROPN
eistud-26829	63	79	et	et	PROPN
eistud-26829	63	80	al	al	PROPN
eistud-26829	63	81	.	.	PROPN
eistud-26829	63	82	,	,	PUNCT
eistud-26829	63	83	2013	2013	NUM
eistud-26829	63	84	;	;	PUNCT
eistud-26829	63	85	poturak	poturak	NOUN
eistud-26829	63	86	&	&	CCONJ
eistud-26829	63	87	softić	softić	NOUN
eistud-26829	63	88	,	,	PUNCT
eistud-26829	63	89	2019	2019	NUM
eistud-26829	63	90	;	;	PUNCT
eistud-26829	63	91	pütter	pütter	NOUN
eistud-26829	63	92	,	,	PUNCT
eistud-26829	63	93	2017	2017	NUM
eistud-26829	63	94	;	;	PUNCT
eistud-26829	63	95	schivinski	schivinski	PROPN
eistud-26829	63	96	&	&	CCONJ
eistud-26829	63	97	dabrowski	dabrowski	PROPN
eistud-26829	63	98	,	,	PUNCT
eistud-26829	63	99	2014	2014	NUM
eistud-26829	63	100	)	)	PUNCT
eistud-26829	63	101	.	.	PUNCT
eistud-26829	64	1	thus	thus	ADV
eistud-26829	64	2	,	,	PUNCT
eistud-26829	64	3	l.	l.	PROPN
eistud-26829	64	4	m.	m.	PROPN
eistud-26829	64	5	rehnen	rehnen	PROPN
eistud-26829	64	6	and	and	CCONJ
eistud-26829	64	7	others	other	NOUN
eistud-26829	64	8	(	(	PUNCT
eistud-26829	64	9	2017	2017	NUM
eistud-26829	64	10	)	)	PUNCT
eistud-26829	64	11	and	and	CCONJ
eistud-26829	64	12	l.m	l.m	PROPN
eistud-26829	64	13	.	.	PROPN
eistud-26829	64	14	lekhanva	lekhanva	PROPN
eistud-26829	64	15	(	(	PUNCT
eistud-26829	64	16	2013	2013	NUM
eistud-26829	64	17	)	)	PUNCT
eistud-26829	64	18	devoted	devote	VERB
eistud-26829	64	19	their	their	PRON
eistud-26829	64	20	research	research	NOUN
eistud-26829	64	21	to	to	ADP
eistud-26829	64	22	the	the	DET
eistud-26829	64	23	consumer	consumer	NOUN
eistud-26829	64	24	engagement	engagement	NOUN
eistud-26829	64	25	,	,	PUNCT
eistud-26829	64	26	particularly	particularly	ADV
eistud-26829	64	27	.	.	PUNCT
eistud-26829	65	1	they	they	PRON
eistud-26829	65	2	concluded	conclude	VERB
eistud-26829	65	3	that	that	SCONJ
eistud-26829	65	4	although	although	SCONJ
eistud-26829	65	5	the	the	DET
eistud-26829	65	6	rewarding	rewarding	NOUN
eistud-26829	65	7	per	per	X
eistud-26829	65	8	se	se	X
eistud-26829	65	9	could	could	AUX
eistud-26829	65	10	enhance	enhance	VERB
eistud-26829	65	11	the	the	DET
eistud-26829	65	12	consumer	consumer	NOUN
eistud-26829	65	13	loyalty	loyalty	NOUN
eistud-26829	65	14	there	there	PRON
eistud-26829	65	15	existed	exist	VERB
eistud-26829	65	16	a	a	DET
eistud-26829	65	17	danger	danger	NOUN
eistud-26829	65	18	that	that	SCONJ
eistud-26829	65	19	offering	offer	VERB
eistud-26829	65	20	rewards	reward	NOUN
eistud-26829	65	21	might	might	AUX
eistud-26829	65	22	make	make	VERB
eistud-26829	65	23	consumers	consumer	NOUN
eistud-26829	65	24	undermine	undermine	VERB
eistud-26829	65	25	the	the	DET
eistud-26829	65	26	value	value	NOUN
eistud-26829	65	27	of	of	ADP
eistud-26829	65	28	the	the	DET
eistud-26829	65	29	product	product	NOUN
eistud-26829	65	30	in	in	ADP
eistud-26829	65	31	question	question	NOUN
eistud-26829	65	32	.	.	PUNCT
eistud-26829	66	1	c.	c.	PROPN
eistud-26829	66	2	m.	m.	PROPN
eistud-26829	66	3	sashi	sashi	PROPN
eistud-26829	66	4	(	(	PUNCT
eistud-26829	66	5	2012	2012	NUM
eistud-26829	66	6	)	)	PUNCT
eistud-26829	66	7	,	,	PUNCT
eistud-26829	66	8	in	in	ADP
eistud-26829	66	9	his	his	PRON
eistud-26829	66	10	turn	turn	NOUN
eistud-26829	66	11	,	,	PUNCT
eistud-26829	66	12	created	create	VERB
eistud-26829	66	13	a	a	DET
eistud-26829	66	14	consumer	consumer	NOUN
eistud-26829	66	15	engagement	engagement	NOUN
eistud-26829	66	16	model	model	NOUN
eistud-26829	66	17	consisting	consist	VERB
eistud-26829	66	18	of	of	ADP
eistud-26829	66	19	seven	seven	NUM
eistud-26829	66	20	stageuropean	stageuropean	ADJ
eistud-26829	66	21	integrat	integrat	NOUN
eistud-26829	66	22	ion	ion	NOUN
eistud-26829	66	23	studies	study	NOUN
eistud-26829	66	24	2020/14	2020/14	NUM
eistud-26829	66	25	84	84	NUM
eistud-26829	66	26	es	es	NOUN
eistud-26829	66	27	:	:	PUNCT
eistud-26829	66	28	connection	connection	NOUN
eistud-26829	66	29	,	,	PUNCT
eistud-26829	66	30	interaction	interaction	NOUN
eistud-26829	66	31	,	,	PUNCT
eistud-26829	66	32	satisfaction	satisfaction	NOUN
eistud-26829	66	33	,	,	PUNCT
eistud-26829	66	34	retention	retention	NOUN
eistud-26829	66	35	,	,	PUNCT
eistud-26829	66	36	loyalty	loyalty	NOUN
eistud-26829	66	37	,	,	PUNCT
eistud-26829	66	38	advocacy	advocacy	NOUN
eistud-26829	66	39	,	,	PUNCT
eistud-26829	66	40	and	and	CCONJ
eistud-26829	66	41	engagement	engagement	NOUN
eistud-26829	66	42	.	.	PUNCT
eistud-26829	67	1	all	all	PRON
eistud-26829	67	2	in	in	ADP
eistud-26829	67	3	all	all	DET
eistud-26829	67	4	these	these	DET
eistud-26829	67	5	stages	stage	NOUN
eistud-26829	67	6	were	be	AUX
eistud-26829	67	7	based	base	VERB
eistud-26829	67	8	on	on	ADP
eistud-26829	67	9	two	two	NUM
eistud-26829	67	10	pillars	pillar	NOUN
eistud-26829	67	11	–	–	PUNCT
eistud-26829	67	12	interaction	interaction	NOUN
eistud-26829	67	13	and	and	CCONJ
eistud-26829	67	14	emotional	emotional	ADJ
eistud-26829	67	15	attachment	attachment	NOUN
eistud-26829	67	16	,	,	PUNCT
eistud-26829	67	17	that	that	SCONJ
eistud-26829	67	18	by	by	ADP
eistud-26829	67	19	definition	definition	NOUN
eistud-26829	67	20	accords	accord	NOUN
eistud-26829	67	21	to	to	ADP
eistud-26829	67	22	the	the	DET
eistud-26829	67	23	definition	definition	NOUN
eistud-26829	67	24	of	of	ADP
eistud-26829	67	25	social	social	ADJ
eistud-26829	67	26	media	medium	NOUN
eistud-26829	67	27	as	as	ADP
eistud-26829	67	28	the	the	DET
eistud-26829	67	29	collective	collective	NOUN
eistud-26829	67	30	of	of	ADP
eistud-26829	67	31	online	online	ADJ
eistud-26829	67	32	communications	communication	NOUN
eistud-26829	67	33	channels	channel	NOUN
eistud-26829	67	34	dedicated	dedicate	VERB
eistud-26829	67	35	to	to	ADP
eistud-26829	67	36	community	community	NOUN
eistud-26829	67	37	-	-	PUNCT
eistud-26829	67	38	based	base	VERB
eistud-26829	67	39	input	input	NOUN
eistud-26829	67	40	,	,	PUNCT
eistud-26829	67	41	interaction	interaction	NOUN
eistud-26829	67	42	,	,	PUNCT
eistud-26829	67	43	content	content	NOUN
eistud-26829	67	44	-	-	PUNCT
eistud-26829	67	45	sharing	sharing	NOUN
eistud-26829	67	46	and	and	CCONJ
eistud-26829	67	47	collaboration	collaboration	NOUN
eistud-26829	67	48	(	(	PUNCT
eistud-26829	67	49	neti	neti	NOUN
eistud-26829	67	50	,	,	PUNCT
eistud-26829	67	51	2011	2011	NUM
eistud-26829	67	52	)	)	PUNCT
eistud-26829	67	53	.	.	PUNCT
eistud-26829	68	1	consumers	consumer	NOUN
eistud-26829	68	2	are	be	AUX
eistud-26829	68	3	adopting	adopt	VERB
eistud-26829	68	4	increasingly	increasingly	ADV
eistud-26829	68	5	active	active	ADJ
eistud-26829	68	6	roles	role	NOUN
eistud-26829	68	7	in	in	ADP
eistud-26829	68	8	co	co	VERB
eistud-26829	68	9	-	-	VERB
eistud-26829	68	10	creating	create	VERB
eistud-26829	68	11	marketing	marketing	NOUN
eistud-26829	68	12	content	content	NOUN
eistud-26829	68	13	with	with	ADP
eistud-26829	68	14	companies	company	NOUN
eistud-26829	68	15	and	and	CCONJ
eistud-26829	68	16	their	their	PRON
eistud-26829	68	17	respective	respective	ADJ
eistud-26829	68	18	brands	brand	NOUN
eistud-26829	68	19	.	.	PUNCT
eistud-26829	69	1	in	in	ADP
eistud-26829	69	2	turn	turn	NOUN
eistud-26829	69	3	,	,	PUNCT
eistud-26829	69	4	companies	company	NOUN
eistud-26829	69	5	and	and	CCONJ
eistud-26829	69	6	organizations	organization	NOUN
eistud-26829	69	7	are	be	AUX
eistud-26829	69	8	looking	look	VERB
eistud-26829	69	9	to	to	ADP
eistud-26829	69	10	online	online	ADJ
eistud-26829	69	11	social	social	ADJ
eistud-26829	69	12	marketing	marketing	NOUN
eistud-26829	69	13	programs	program	NOUN
eistud-26829	69	14	and	and	CCONJ
eistud-26829	69	15	campaigns	campaign	NOUN
eistud-26829	69	16	in	in	ADP
eistud-26829	69	17	an	an	DET
eistud-26829	69	18	effort	effort	NOUN
eistud-26829	69	19	to	to	PART
eistud-26829	69	20	reach	reach	VERB
eistud-26829	69	21	consumers	consumer	NOUN
eistud-26829	69	22	where	where	SCONJ
eistud-26829	69	23	they	they	PRON
eistud-26829	69	24	‘	'	PUNCT
eistud-26829	69	25	live	live	ADJ
eistud-26829	69	26	’	'	PUNCT
eistud-26829	69	27	online	online	NOUN
eistud-26829	69	28	(	(	PUNCT
eistud-26829	69	29	hanna	hanna	PROPN
eistud-26829	69	30	et	et	PROPN
eistud-26829	69	31	al	al	PROPN
eistud-26829	69	32	.	.	PROPN
eistud-26829	69	33	,	,	PUNCT
eistud-26829	69	34	2011	2011	NUM
eistud-26829	69	35	)	)	PUNCT
eistud-26829	69	36	.	.	PUNCT
eistud-26829	70	1	word	word	NOUN
eistud-26829	70	2	of	of	ADP
eistud-26829	70	3	mouth	mouth	NOUN
eistud-26829	70	4	marketing	marketing	NOUN
eistud-26829	70	5	within	within	ADP
eistud-26829	70	6	s	s	PROPN
eistud-26829	70	7	-	-	PUNCT
eistud-26829	70	8	commerce	commerce	NOUN
eistud-26829	70	9	referred	refer	VERB
eistud-26829	70	10	to	to	ADP
eistud-26829	70	11	the	the	DET
eistud-26829	70	12	sharing	sharing	NOUN
eistud-26829	70	13	of	of	ADP
eistud-26829	70	14	opinions	opinion	NOUN
eistud-26829	70	15	and	and	CCONJ
eistud-26829	70	16	feedbacks	feedback	NOUN
eistud-26829	70	17	regarding	regard	VERB
eistud-26829	70	18	products	product	NOUN
eistud-26829	70	19	.	.	PUNCT
eistud-26829	71	1	this	this	DET
eistud-26829	71	2	process	process	NOUN
eistud-26829	71	3	,	,	PUNCT
eistud-26829	71	4	when	when	SCONJ
eistud-26829	71	5	monitored	monitor	VERB
eistud-26829	71	6	by	by	ADP
eistud-26829	71	7	the	the	DET
eistud-26829	71	8	company	company	NOUN
eistud-26829	71	9	,	,	PUNCT
eistud-26829	71	10	can	can	AUX
eistud-26829	71	11	play	play	VERB
eistud-26829	71	12	a	a	DET
eistud-26829	71	13	significant	significant	ADJ
eistud-26829	71	14	role	role	NOUN
eistud-26829	71	15	in	in	ADP
eistud-26829	71	16	the	the	DET
eistud-26829	71	17	consumer	consumer	NOUN
eistud-26829	71	18	loyalty	loyalty	NOUN
eistud-26829	71	19	enhancement	enhancement	NOUN
eistud-26829	71	20	,	,	PUNCT
eistud-26829	71	21	especially	especially	ADV
eistud-26829	71	22	when	when	SCONJ
eistud-26829	71	23	,	,	PUNCT
eistud-26829	71	24	there	there	PRON
eistud-26829	71	25	is	be	VERB
eistud-26829	71	26	a	a	DET
eistud-26829	71	27	high	high	ADJ
eistud-26829	71	28	level	level	NOUN
eistud-26829	71	29	of	of	ADP
eistud-26829	71	30	competition	competition	NOUN
eistud-26829	71	31	represented	represent	VERB
eistud-26829	71	32	by	by	ADP
eistud-26829	71	33	products	product	NOUN
eistud-26829	71	34	that	that	PRON
eistud-26829	71	35	are	be	AUX
eistud-26829	71	36	rapidly	rapidly	ADV
eistud-26829	71	37	introduced	introduce	VERB
eistud-26829	71	38	to	to	ADP
eistud-26829	71	39	the	the	DET
eistud-26829	71	40	market	market	NOUN
eistud-26829	71	41	.	.	PUNCT
eistud-26829	72	1	(	(	PUNCT
eistud-26829	72	2	kaplan	kaplan	PROPN
eistud-26829	72	3	&	&	CCONJ
eistud-26829	72	4	haenlein	haenlein	PROPN
eistud-26829	72	5	,	,	PUNCT
eistud-26829	72	6	2010	2010	NUM
eistud-26829	72	7	)	)	PUNCT
eistud-26829	72	8	.	.	PUNCT
eistud-26829	73	1	karjaluoto	karjaluoto	PROPN
eistud-26829	73	2	and	and	CCONJ
eistud-26829	73	3	others	other	NOUN
eistud-26829	73	4	are	be	AUX
eistud-26829	73	5	(	(	PUNCT
eistud-26829	73	6	2014	2014	NUM
eistud-26829	73	7	)	)	PUNCT
eistud-26829	73	8	interested	interested	ADJ
eistud-26829	73	9	in	in	ADP
eistud-26829	73	10	examine	examine	NOUN
eistud-26829	73	11	how	how	SCONJ
eistud-26829	73	12	customer	customer	NOUN
eistud-26829	73	13	’s	’s	PART
eistud-26829	73	14	intention	intention	NOUN
eistud-26829	73	15	to	to	PART
eistud-26829	73	16	post	post	VERB
eistud-26829	73	17	wom	wom	NOUN
eistud-26829	73	18	can	can	AUX
eistud-26829	73	19	influence	influence	VERB
eistud-26829	73	20	his	his	PRON
eistud-26829	73	21	/	/	SYM
eistud-26829	73	22	her	her	PROPN
eistud-26829	73	23	repurchase	repurchase	NOUN
eistud-26829	73	24	intention	intention	NOUN
eistud-26829	73	25	.	.	PUNCT
eistud-26829	74	1	our	our	PRON
eistud-26829	74	2	age	age	NOUN
eistud-26829	74	3	of	of	ADP
eistud-26829	74	4	digital	digital	ADJ
eistud-26829	74	5	media	medium	NOUN
eistud-26829	74	6	makes	make	VERB
eistud-26829	74	7	the	the	DET
eistud-26829	74	8	shopping	shopping	NOUN
eistud-26829	74	9	experience	experience	NOUN
eistud-26829	74	10	entirely	entirely	ADV
eistud-26829	74	11	different	different	ADJ
eistud-26829	74	12	–	–	PUNCT
eistud-26829	74	13	instead	instead	ADV
eistud-26829	74	14	of	of	ADP
eistud-26829	74	15	visiting	visit	VERB
eistud-26829	74	16	shopping	shopping	NOUN
eistud-26829	74	17	sites	site	NOUN
eistud-26829	74	18	physically	physically	ADV
eistud-26829	74	19	modern	modern	ADJ
eistud-26829	74	20	consumers	consumer	NOUN
eistud-26829	74	21	check	check	VERB
eistud-26829	74	22	retailers	retailer	NOUN
eistud-26829	74	23	’	'	PUNCT
eistud-26829	74	24	websites	website	NOUN
eistud-26829	74	25	beforehand	beforehand	ADV
eistud-26829	74	26	.	.	PUNCT
eistud-26829	75	1	in	in	ADP
eistud-26829	75	2	the	the	DET
eistud-26829	75	3	presence	presence	NOUN
eistud-26829	75	4	of	of	ADP
eistud-26829	75	5	social	social	ADJ
eistud-26829	75	6	media	medium	NOUN
eistud-26829	75	7	,	,	PUNCT
eistud-26829	75	8	some	some	DET
eistud-26829	75	9	businesses	business	NOUN
eistud-26829	75	10	offer	offer	VERB
eistud-26829	75	11	virtual	virtual	ADJ
eistud-26829	75	12	tours	tour	NOUN
eistud-26829	75	13	of	of	ADP
eistud-26829	75	14	their	their	PRON
eistud-26829	75	15	retail	retail	ADJ
eistud-26829	75	16	outlets	outlet	NOUN
eistud-26829	75	17	that	that	PRON
eistud-26829	75	18	can	can	AUX
eistud-26829	75	19	provide	provide	VERB
eistud-26829	75	20	potential	potential	ADJ
eistud-26829	75	21	shoppers	shopper	NOUN
eistud-26829	75	22	with	with	ADP
eistud-26829	75	23	guides	guide	NOUN
eistud-26829	75	24	to	to	PART
eistud-26829	75	25	convenience	convenience	VERB
eistud-26829	75	26	features	feature	NOUN
eistud-26829	75	27	such	such	ADJ
eistud-26829	75	28	as	as	ADP
eistud-26829	75	29	parking	parking	NOUN
eistud-26829	75	30	and	and	CCONJ
eistud-26829	75	31	opening	opening	NOUN
eistud-26829	75	32	hours	hour	NOUN
eistud-26829	75	33	;	;	PUNCT
eistud-26829	75	34	helping	help	VERB
eistud-26829	75	35	customers	customer	NOUN
eistud-26829	75	36	to	to	PART
eistud-26829	75	37	make	make	VERB
eistud-26829	75	38	decisions	decision	NOUN
eistud-26829	75	39	to	to	PART
eistud-26829	75	40	frequent	frequent	VERB
eistud-26829	75	41	certain	certain	ADJ
eistud-26829	75	42	shopping	shopping	NOUN
eistud-26829	75	43	destinations	destination	NOUN
eistud-26829	75	44	.	.	PUNCT
eistud-26829	76	1	besides	besides	SCONJ
eistud-26829	76	2	that	that	PRON
eistud-26829	76	3	,	,	PUNCT
eistud-26829	76	4	the	the	DET
eistud-26829	76	5	websites	website	NOUN
eistud-26829	76	6	allow	allow	VERB
eistud-26829	76	7	potential	potential	ADJ
eistud-26829	76	8	buyers	buyer	NOUN
eistud-26829	76	9	immerse	immerse	VERB
eistud-26829	76	10	themselves	themselves	PRON
eistud-26829	76	11	in	in	ADP
eistud-26829	76	12	the	the	DET
eistud-26829	76	13	previous	previous	ADJ
eistud-26829	76	14	customers	customer	NOUN
eistud-26829	76	15	’	’	PART
eistud-26829	76	16	experiences	experience	NOUN
eistud-26829	76	17	,	,	PUNCT
eistud-26829	76	18	as	as	ADV
eistud-26829	76	19	well	well	ADV
eistud-26829	76	20	as	as	ADP
eistud-26829	76	21	to	to	PART
eistud-26829	76	22	leave	leave	VERB
eistud-26829	76	23	their	their	PRON
eistud-26829	76	24	feedback	feedback	NOUN
eistud-26829	76	25	afterwards	afterwards	ADV
eistud-26829	76	26	(	(	PUNCT
eistud-26829	76	27	villarejo	villarejo	ADJ
eistud-26829	76	28	-	-	PUNCT
eistud-26829	76	29	ramos	ramos	PROPN
eistud-26829	76	30	et	et	PROPN
eistud-26829	76	31	al	al	PROPN
eistud-26829	76	32	.	.	PROPN
eistud-26829	76	33	,	,	PUNCT
eistud-26829	76	34	2014	2014	NUM
eistud-26829	76	35	;	;	PUNCT
eistud-26829	76	36	de	de	X
eistud-26829	76	37	keyzer	keyzer	PROPN
eistud-26829	76	38	,	,	PUNCT
eistud-26829	76	39	2019	2019	NUM
eistud-26829	76	40	)	)	PUNCT
eistud-26829	76	41	.	.	PUNCT
eistud-26829	77	1	still	still	ADV
eistud-26829	77	2	,	,	PUNCT
eistud-26829	77	3	the	the	DET
eistud-26829	77	4	most	most	ADV
eistud-26829	77	5	important	important	ADJ
eistud-26829	77	6	conclusion	conclusion	NOUN
eistud-26829	77	7	,	,	PUNCT
eistud-26829	77	8	in	in	ADP
eistud-26829	77	9	our	our	PRON
eistud-26829	77	10	opinion	opinion	NOUN
eistud-26829	77	11	,	,	PUNCT
eistud-26829	77	12	to	to	PART
eistud-26829	77	13	be	be	AUX
eistud-26829	77	14	derived	derive	VERB
eistud-26829	77	15	from	from	ADP
eistud-26829	77	16	the	the	DET
eistud-26829	77	17	theoretical	theoretical	ADJ
eistud-26829	77	18	literature	literature	NOUN
eistud-26829	77	19	regarding	regard	VERB
eistud-26829	77	20	the	the	DET
eistud-26829	77	21	role	role	NOUN
eistud-26829	77	22	of	of	ADP
eistud-26829	77	23	online	online	ADJ
eistud-26829	77	24	communication	communication	NOUN
eistud-26829	77	25	in	in	ADP
eistud-26829	77	26	creating	create	VERB
eistud-26829	77	27	retailer	retailer	NOUN
eistud-26829	77	28	-	-	PUNCT
eistud-26829	77	29	consumer	consumer	NOUN
eistud-26829	77	30	relationship	relationship	NOUN
eistud-26829	77	31	are	be	AUX
eistud-26829	77	32	the	the	DET
eistud-26829	77	33	following	following	NOUN
eistud-26829	77	34	:	:	PUNCT
eistud-26829	77	35	the	the	DET
eistud-26829	77	36	modern	modern	ADJ
eistud-26829	77	37	consumption	consumption	NOUN
eistud-26829	77	38	patterns	pattern	NOUN
eistud-26829	77	39	require	require	VERB
eistud-26829	77	40	from	from	ADP
eistud-26829	77	41	retailers	retailer	NOUN
eistud-26829	77	42	pay	pay	VERB
eistud-26829	77	43	attention	attention	NOUN
eistud-26829	77	44	to	to	ADP
eistud-26829	77	45	the	the	DET
eistud-26829	77	46	pre	pre	NOUN
eistud-26829	77	47	-	-	NOUN
eistud-26829	77	48	purchase	purchase	NOUN
eistud-26829	77	49	(	(	PUNCT
eistud-26829	77	50	information	information	NOUN
eistud-26829	77	51	about	about	ADP
eistud-26829	77	52	produce	produce	NOUN
eistud-26829	77	53	,	,	PUNCT
eistud-26829	77	54	store	store	NOUN
eistud-26829	77	55	opening	opening	NOUN
eistud-26829	77	56	hours	hour	NOUN
eistud-26829	77	57	,	,	PUNCT
eistud-26829	77	58	client	client	NOUN
eistud-26829	77	59	service	service	NOUN
eistud-26829	77	60	,	,	PUNCT
eistud-26829	77	61	etc	etc	X
eistud-26829	77	62	.	.	X
eistud-26829	77	63	)	)	PUNCT
eistud-26829	77	64	and	and	CCONJ
eistud-26829	78	1	post	post	ADJ
eistud-26829	78	2	-	-	NOUN
eistud-26829	78	3	purchase	purchase	ADJ
eistud-26829	78	4	(	(	PUNCT
eistud-26829	78	5	consumer	consumer	NOUN
eistud-26829	78	6	feedback	feedback	NOUN
eistud-26829	78	7	,	,	PUNCT
eistud-26829	78	8	warranties	warranty	NOUN
eistud-26829	78	9	,	,	PUNCT
eistud-26829	78	10	etc	etc	X
eistud-26829	78	11	.	.	X
eistud-26829	78	12	)	)	PUNCT
eistud-26829	78	13	communication	communication	NOUN
eistud-26829	78	14	.	.	PUNCT
eistud-26829	79	1	methodology	methodology	NOUN
eistud-26829	79	2	within	within	ADP
eistud-26829	79	3	the	the	DET
eistud-26829	79	4	framework	framework	NOUN
eistud-26829	79	5	of	of	ADP
eistud-26829	79	6	the	the	DET
eistud-26829	79	7	current	current	ADJ
eistud-26829	79	8	study	study	NOUN
eistud-26829	79	9	,	,	PUNCT
eistud-26829	79	10	in	in	ADP
eistud-26829	79	11	order	order	NOUN
eistud-26829	79	12	to	to	PART
eistud-26829	79	13	find	find	VERB
eistud-26829	79	14	out	out	ADP
eistud-26829	79	15	the	the	DET
eistud-26829	79	16	attitude	attitude	NOUN
eistud-26829	79	17	of	of	ADP
eistud-26829	79	18	buyers	buyer	NOUN
eistud-26829	79	19	towards	towards	ADP
eistud-26829	79	20	online	online	ADJ
eistud-26829	79	21	communication	communication	NOUN
eistud-26829	79	22	of	of	ADP
eistud-26829	79	23	the	the	DET
eistud-26829	79	24	retail	retail	ADJ
eistud-26829	79	25	enterprises	enterprise	NOUN
eistud-26829	79	26	in	in	ADP
eistud-26829	79	27	in	in	ADP
eistud-26829	79	28	latvia	latvia	PROPN
eistud-26829	79	29	,	,	PUNCT
eistud-26829	79	30	the	the	DET
eistud-26829	79	31	authors	author	NOUN
eistud-26829	79	32	employed	employ	VERB
eistud-26829	79	33	a	a	DET
eistud-26829	79	34	method	method	NOUN
eistud-26829	79	35	of	of	ADP
eistud-26829	79	36	customer	customer	NOUN
eistud-26829	79	37	survey	survey	NOUN
eistud-26829	79	38	(	(	PUNCT
eistud-26829	79	39	rust	rust	NOUN
eistud-26829	79	40	et	et	PROPN
eistud-26829	79	41	al	al	PROPN
eistud-26829	79	42	.	.	PROPN
eistud-26829	79	43	,	,	PUNCT
eistud-26829	79	44	2004	2004	NUM
eistud-26829	79	45	)	)	PUNCT
eistud-26829	79	46	.	.	PUNCT
eistud-26829	80	1	the	the	DET
eistud-26829	80	2	survey	survey	NOUN
eistud-26829	80	3	procedure	procedure	NOUN
eistud-26829	80	4	consisted	consist	VERB
eistud-26829	80	5	of	of	ADP
eistud-26829	80	6	seven	seven	NUM
eistud-26829	80	7	subsequent	subsequent	ADJ
eistud-26829	80	8	stages	stage	NOUN
eistud-26829	80	9	:	:	PUNCT
eistud-26829	80	10	1	1	NUM
eistud-26829	80	11	the	the	DET
eistud-26829	80	12	standardization	standardization	NOUN
eistud-26829	80	13	of	of	ADP
eistud-26829	80	14	the	the	DET
eistud-26829	80	15	questionnaire	questionnaire	NOUN
eistud-26829	80	16	and	and	CCONJ
eistud-26829	80	17	determination	determination	NOUN
eistud-26829	80	18	of	of	ADP
eistud-26829	80	19	its	its	PRON
eistud-26829	80	20	openness	openness	NOUN
eistud-26829	80	21	.	.	PUNCT
eistud-26829	81	1	taking	take	VERB
eistud-26829	81	2	into	into	ADP
eistud-26829	81	3	account	account	NOUN
eistud-26829	81	4	the	the	DET
eistud-26829	81	5	goal	goal	NOUN
eistud-26829	81	6	of	of	ADP
eistud-26829	81	7	the	the	DET
eistud-26829	81	8	survey	survey	NOUN
eistud-26829	81	9	and	and	CCONJ
eistud-26829	81	10	characteristics	characteristic	NOUN
eistud-26829	81	11	of	of	ADP
eistud-26829	81	12	respondents	respondent	NOUN
eistud-26829	81	13	,	,	PUNCT
eistud-26829	81	14	the	the	DET
eistud-26829	81	15	authors	author	NOUN
eistud-26829	81	16	chose	choose	VERB
eistud-26829	81	17	the	the	DET
eistud-26829	81	18	standard	standard	ADJ
eistud-26829	81	19	open	open	ADJ
eistud-26829	81	20	questionnaire	questionnaire	NOUN
eistud-26829	81	21	.	.	PUNCT
eistud-26829	82	1	it	it	PRON
eistud-26829	82	2	means	mean	VERB
eistud-26829	82	3	that	that	SCONJ
eistud-26829	82	4	all	all	DET
eistud-26829	82	5	respondents	respondent	NOUN
eistud-26829	82	6	were	be	AUX
eistud-26829	82	7	offered	offer	VERB
eistud-26829	82	8	the	the	DET
eistud-26829	82	9	similar	similar	ADJ
eistud-26829	82	10	questions	question	NOUN
eistud-26829	82	11	in	in	ADP
eistud-26829	82	12	the	the	DET
eistud-26829	82	13	similar	similar	ADJ
eistud-26829	82	14	sequence	sequence	NOUN
eistud-26829	82	15	,	,	PUNCT
eistud-26829	82	16	that	that	PRON
eistud-26829	82	17	made	make	VERB
eistud-26829	82	18	possible	possible	ADJ
eistud-26829	82	19	the	the	DET
eistud-26829	82	20	objective	objective	ADJ
eistud-26829	82	21	comparison	comparison	NOUN
eistud-26829	82	22	.	.	PUNCT
eistud-26829	83	1	the	the	DET
eistud-26829	83	2	questions	question	NOUN
eistud-26829	83	3	had	have	VERB
eistud-26829	83	4	one	one	NUM
eistud-26829	83	5	-	-	PUNCT
eistud-26829	83	6	answer	answer	NOUN
eistud-26829	83	7	option	option	NOUN
eistud-26829	83	8	according	accord	VERB
eistud-26829	83	9	to	to	ADP
eistud-26829	83	10	the	the	DET
eistud-26829	83	11	5	5	NUM
eistud-26829	83	12	-	-	PUNCT
eistud-26829	83	13	point	point	NOUN
eistud-26829	83	14	likert	likert	ADJ
eistud-26829	83	15	scale	scale	NOUN
eistud-26829	83	16	.	.	PUNCT
eistud-26829	84	1	2	2	NUM
eistud-26829	84	2	the	the	DET
eistud-26829	84	3	choice	choice	NOUN
eistud-26829	84	4	of	of	ADP
eistud-26829	84	5	sampling	sampling	NOUN
eistud-26829	84	6	and	and	CCONJ
eistud-26829	84	7	questionnaire	questionnaire	NOUN
eistud-26829	84	8	distribution	distribution	NOUN
eistud-26829	84	9	method	method	NOUN
eistud-26829	84	10	.	.	PUNCT
eistud-26829	85	1	the	the	DET
eistud-26829	85	2	questionnaire	questionnaire	NOUN
eistud-26829	85	3	was	be	AUX
eistud-26829	85	4	created	create	VERB
eistud-26829	85	5	in	in	ADP
eistud-26829	85	6	the	the	DET
eistud-26829	85	7	google	google	PROPN
eistud-26829	85	8	documents	document	NOUN
eistud-26829	85	9	environment	environment	NOUN
eistud-26829	85	10	.	.	PUNCT
eistud-26829	86	1	applying	apply	VERB
eistud-26829	86	2	the	the	DET
eistud-26829	86	3	non	non	ADJ
eistud-26829	86	4	-	-	ADJ
eistud-26829	86	5	probability	probability	ADJ
eistud-26829	86	6	snowball	snowball	ADJ
eistud-26829	86	7	sampling	sampling	NOUN
eistud-26829	86	8	method	method	NOUN
eistud-26829	86	9	(	(	PUNCT
eistud-26829	86	10	kristapsone	kristapsone	PROPN
eistud-26829	86	11	et	et	PROPN
eistud-26829	86	12	al	al	PROPN
eistud-26829	86	13	.	.	PROPN
eistud-26829	86	14	,	,	PUNCT
eistud-26829	86	15	2011	2011	NUM
eistud-26829	86	16	)	)	PUNCT
eistud-26829	86	17	the	the	DET
eistud-26829	86	18	questionnaire	questionnaire	NOUN
eistud-26829	86	19	was	be	AUX
eistud-26829	86	20	distributed	distribute	VERB
eistud-26829	86	21	via	via	ADP
eistud-26829	86	22	e	e	NOUN
eistud-26829	86	23	-	-	NOUN
eistud-26829	86	24	mails	mail	NOUN
eistud-26829	86	25	and	and	CCONJ
eistud-26829	86	26	facebook	facebook	NOUN
eistud-26829	86	27	groups	group	NOUN
eistud-26829	86	28	.	.	PUNCT
eistud-26829	87	1	in	in	ADP
eistud-26829	87	2	the	the	DET
eistud-26829	87	3	result	result	NOUN
eistud-26829	87	4	,	,	PUNCT
eistud-26829	87	5	327	327	NUM
eistud-26829	87	6	questionnaires	questionnaire	NOUN
eistud-26829	87	7	were	be	AUX
eistud-26829	87	8	recognized	recognize	VERB
eistud-26829	87	9	as	as	ADP
eistud-26829	87	10	valid	valid	ADJ
eistud-26829	87	11	.	.	PUNCT
eistud-26829	88	1	the	the	DET
eistud-26829	88	2	general	general	ADJ
eistud-26829	88	3	population	population	NOUN
eistud-26829	88	4	in	in	ADP
eistud-26829	88	5	this	this	DET
eistud-26829	88	6	research	research	NOUN
eistud-26829	88	7	consisted	consist	VERB
eistud-26829	88	8	of	of	ADP
eistud-26829	88	9	the	the	DET
eistud-26829	88	10	economically	economically	ADV
eistud-26829	88	11	active	active	ADJ
eistud-26829	88	12	latvia	latvia	PROPN
eistud-26829	88	13	residents	resident	NOUN
eistud-26829	88	14	in	in	ADP
eistud-26829	88	15	2020	2020	NUM
eistud-26829	88	16	.	.	PUNCT
eistud-26829	89	1	at	at	ADP
eistud-26829	89	2	the	the	DET
eistud-26829	89	3	95	95	NUM
eistud-26829	89	4	%	%	NOUN
eistud-26829	89	5	data	datum	NOUN
eistud-26829	89	6	reliability	reliability	NOUN
eistud-26829	89	7	level	level	NOUN
eistud-26829	89	8	and	and	CCONJ
eistud-26829	89	9	the	the	DET
eistud-26829	89	10	5	5	NUM
eistud-26829	89	11	%	%	NOUN
eistud-26829	89	12	margin	margin	NOUN
eistud-26829	89	13	of	of	ADP
eistud-26829	89	14	error	error	NOUN
eistud-26829	89	15	,	,	PUNCT
eistud-26829	89	16	the	the	DET
eistud-26829	89	17	minimum	minimum	ADJ
eistud-26829	89	18	number	number	NOUN
eistud-26829	89	19	of	of	ADP
eistud-26829	89	20	respondents	respondent	NOUN
eistud-26829	89	21	in	in	ADP
eistud-26829	89	22	the	the	DET
eistud-26829	89	23	sample	sample	NOUN
eistud-26829	89	24	was	be	AUX
eistud-26829	89	25	calculated	calculate	VERB
eistud-26829	89	26	at	at	ADP
eistud-26829	89	27	315	315	NUM
eistud-26829	89	28	respondents	respondent	NOUN
eistud-26829	89	29	(	(	PUNCT
eistud-26829	89	30	arhipova	arhipova	PROPN
eistud-26829	89	31	&	&	CCONJ
eistud-26829	89	32	bāliņa	bāliņa	PROPN
eistud-26829	89	33	,	,	PUNCT
eistud-26829	89	34	2006	2006	NUM
eistud-26829	89	35	,	,	PUNCT
eistud-26829	89	36	)	)	PUNCT
eistud-26829	89	37	.	.	PUNCT
eistud-26829	90	1	the	the	DET
eistud-26829	90	2	respondents	respondent	NOUN
eistud-26829	90	3	’	'	PUNCT
eistud-26829	90	4	social	social	ADJ
eistud-26829	90	5	-	-	PUNCT
eistud-26829	90	6	demographic	demographic	ADJ
eistud-26829	90	7	characteristics	characteristic	NOUN
eistud-26829	90	8	are	be	AUX
eistud-26829	90	9	depicted	depict	VERB
eistud-26829	90	10	in	in	ADP
eistud-26829	90	11	the	the	DET
eistud-26829	90	12	table	table	NOUN
eistud-26829	90	13	1	1	NUM
eistud-26829	90	14	.	.	SYM
eistud-26829	90	15	3	3	NUM
eistud-26829	90	16	determining	determine	VERB
eistud-26829	90	17	how	how	SCONJ
eistud-26829	90	18	to	to	PART
eistud-26829	90	19	obtain	obtain	VERB
eistud-26829	90	20	the	the	DET
eistud-26829	90	21	required	required	ADJ
eistud-26829	90	22	information	information	NOUN
eistud-26829	90	23	.	.	PUNCT
eistud-26829	91	1	taking	take	VERB
eistud-26829	91	2	into	into	ADP
eistud-26829	91	3	account	account	NOUN
eistud-26829	91	4	the	the	DET
eistud-26829	91	5	fact	fact	NOUN
eistud-26829	91	6	that	that	SCONJ
eistud-26829	91	7	all	all	DET
eistud-26829	91	8	respondents	respondent	NOUN
eistud-26829	91	9	were	be	AUX
eistud-26829	91	10	retail	retail	ADJ
eistud-26829	91	11	store	store	NOUN
eistud-26829	91	12	customers	customer	NOUN
eistud-26829	91	13	,	,	PUNCT
eistud-26829	91	14	it	it	PRON
eistud-26829	91	15	was	be	AUX
eistud-26829	91	16	a	a	DET
eistud-26829	91	17	high	high	ADJ
eistud-26829	91	18	probability	probability	NOUN
eistud-26829	91	19	that	that	SCONJ
eistud-26829	91	20	they	they	PRON
eistud-26829	91	21	had	have	VERB
eistud-26829	91	22	enough	enough	ADJ
eistud-26829	91	23	information	information	NOUN
eistud-26829	91	24	,	,	PUNCT
eistud-26829	91	25	as	as	ADV
eistud-26829	91	26	well	well	ADV
eistud-26829	91	27	as	as	ADP
eistud-26829	91	28	shopping	shopping	NOUN
eistud-26829	91	29	experience	experience	NOUN
eistud-26829	91	30	.	.	PUNCT
eistud-26829	92	1	yet	yet	CCONJ
eistud-26829	92	2	another	another	DET
eistud-26829	92	3	question	question	NOUN
eistud-26829	92	4	was	be	AUX
eistud-26829	92	5	–	–	PUNCT
eistud-26829	92	6	would	would	AUX
eistud-26829	92	7	they	they	PRON
eistud-26829	92	8	be	be	AUX
eistud-26829	92	9	willing	willing	ADJ
eistud-26829	92	10	to	to	PART
eistud-26829	92	11	share	share	VERB
eistud-26829	92	12	necessary	necessary	ADJ
eistud-26829	92	13	and	and	CCONJ
eistud-26829	92	14	truthful	truthful	ADJ
eistud-26829	92	15	information	information	NOUN
eistud-26829	92	16	.	.	PUNCT
eistud-26829	93	1	in	in	ADP
eistud-26829	93	2	order	order	NOUN
eistud-26829	93	3	to	to	PART
eistud-26829	93	4	increase	increase	VERB
eistud-26829	93	5	the	the	DET
eistud-26829	93	6	level	level	NOUN
eistud-26829	93	7	of	of	ADP
eistud-26829	93	8	interest	interest	NOUN
eistud-26829	93	9	,	,	PUNCT
eistud-26829	93	10	the	the	DET
eistud-26829	93	11	authors	author	NOUN
eistud-26829	93	12	85	85	NUM
eistud-26829	93	13	european	european	ADJ
eistud-26829	93	14	integrat	integrat	NOUN
eistud-26829	93	15	ion	ion	NOUN
eistud-26829	93	16	studies	study	NOUN
eistud-26829	93	17	2020/14	2020/14	NUM
eistud-26829	93	18	no	no	NOUN
eistud-26829	93	19	.	.	PUNCT
eistud-26829	94	1	characteristics	characteristic	NOUN
eistud-26829	94	2	number	number	NOUN
eistud-26829	94	3	of	of	ADP
eistud-26829	94	4	respondents	respondent	NOUN
eistud-26829	94	5	number	number	NOUN
eistud-26829	94	6	%	%	NOUN
eistud-26829	94	7	1	1	NUM
eistud-26829	94	8	.	.	PUNCT
eistud-26829	95	1	gender	gender	NOUN
eistud-26829	95	2	female	female	ADJ
eistud-26829	95	3	294	294	NUM
eistud-26829	95	4	90	90	NUM
eistud-26829	95	5	male	male	NOUN
eistud-26829	95	6	33	33	NUM
eistud-26829	95	7	10	10	NUM
eistud-26829	95	8	sum	sum	NOUN
eistud-26829	95	9	327	327	NUM
eistud-26829	95	10	100	100	NUM
eistud-26829	95	11	2	2	NUM
eistud-26829	95	12	.	.	PUNCT
eistud-26829	95	13	age	age	NOUN
eistud-26829	95	14	0–25	0–25	PROPN
eistud-26829	95	15	46	46	NUM
eistud-26829	95	16	14	14	NUM
eistud-26829	95	17	26–45	26–45	NUM
eistud-26829	95	18	141	141	NUM
eistud-26829	95	19	43	43	NUM
eistud-26829	95	20	46–64	46–64	NUM
eistud-26829	95	21	131	131	NUM
eistud-26829	95	22	40	40	NUM
eistud-26829	95	23	65	65	NUM
eistud-26829	95	24	>	>	SYM
eistud-26829	95	25	9	9	NUM
eistud-26829	95	26	3	3	NUM
eistud-26829	95	27	sum	sum	NOUN
eistud-26829	95	28	327	327	NUM
eistud-26829	95	29	100	100	NUM
eistud-26829	95	30	3	3	NUM
eistud-26829	95	31	.	.	PUNCT
eistud-26829	96	1	income	income	NOUN
eistud-26829	96	2	0	0	NUM
eistud-26829	96	3	-	-	SYM
eistud-26829	96	4	700	700	NUM
eistud-26829	96	5	89	89	NUM
eistud-26829	96	6	27	27	NUM
eistud-26829	96	7	701–1500	701–1500	NUM
eistud-26829	96	8	235	235	NUM
eistud-26829	96	9	72	72	NUM
eistud-26829	96	10	1500	1500	NUM
eistud-26829	96	11	>	>	SYM
eistud-26829	96	12	3	3	NUM
eistud-26829	96	13	1	1	NUM
eistud-26829	96	14	sum	sum	NOUN
eistud-26829	96	15	327	327	NUM
eistud-26829	96	16	100	100	NUM
eistud-26829	96	17	table	table	NOUN
eistud-26829	96	18	1	1	NUM
eistud-26829	96	19	social	social	ADJ
eistud-26829	96	20	-	-	PUNCT
eistud-26829	96	21	demographic	demographic	ADJ
eistud-26829	96	22	characteristics	characteristic	NOUN
eistud-26829	96	23	of	of	ADP
eistud-26829	96	24	respondents	respondent	NOUN
eistud-26829	96	25	source	source	NOUN
eistud-26829	96	26	:	:	PUNCT
eistud-26829	96	27	authors	author	NOUN
eistud-26829	96	28	‘	‘	PART
eistud-26829	96	29	87	87	NUM
eistud-26829	96	30	%	%	NOUN
eistud-26829	96	31	13	13	NUM
eistud-26829	96	32	%	%	NOUN
eistud-26829	96	33	notice	notice	NOUN
eistud-26829	96	34	do	do	AUX
eistud-26829	96	35	not	not	PART
eistud-26829	96	36	notice	notice	VERB
eistud-26829	96	37	figure	figure	NOUN
eistud-26829	96	38	2	2	NUM
eistud-26829	96	39	noticeability	noticeability	NOUN
eistud-26829	96	40	of	of	ADP
eistud-26829	96	41	retailers	retailer	NOUN
eistud-26829	96	42	’	'	PUNCT
eistud-26829	96	43	communication	communication	NOUN
eistud-26829	96	44	in	in	ADP
eistud-26829	96	45	social	social	ADJ
eistud-26829	96	46	media	medium	NOUN
eistud-26829	96	47	of	of	ADP
eistud-26829	96	48	the	the	DET
eistud-26829	96	49	paper	paper	NOUN
eistud-26829	96	50	wrote	write	VERB
eistud-26829	96	51	in	in	ADP
eistud-26829	96	52	the	the	DET
eistud-26829	96	53	introduction	introduction	NOUN
eistud-26829	96	54	of	of	ADP
eistud-26829	96	55	the	the	DET
eistud-26829	96	56	questionnaire	questionnaire	NOUN
eistud-26829	96	57	that	that	PRON
eistud-26829	96	58	filling	fill	VERB
eistud-26829	96	59	in	in	ADP
eistud-26829	96	60	the	the	DET
eistud-26829	96	61	questionnaire	questionnaire	NOUN
eistud-26829	96	62	could	could	AUX
eistud-26829	96	63	contribute	contribute	VERB
eistud-26829	96	64	to	to	ADP
eistud-26829	96	65	improving	improve	VERB
eistud-26829	96	66	the	the	DET
eistud-26829	96	67	quality	quality	NOUN
eistud-26829	96	68	of	of	ADP
eistud-26829	96	69	retailers	retailer	NOUN
eistud-26829	96	70	’	'	PUNCT
eistud-26829	96	71	communication	communication	NOUN
eistud-26829	96	72	.	.	PUNCT
eistud-26829	97	1	4	4	NUM
eistud-26829	97	2	formulating	formulate	VERB
eistud-26829	97	3	the	the	DET
eistud-26829	97	4	questions	question	NOUN
eistud-26829	97	5	.	.	PUNCT
eistud-26829	98	1	it	it	PRON
eistud-26829	98	2	is	be	AUX
eistud-26829	98	3	a	a	DET
eistud-26829	98	4	difficult	difficult	ADJ
eistud-26829	98	5	task	task	NOUN
eistud-26829	98	6	,	,	PUNCT
eistud-26829	98	7	since	since	SCONJ
eistud-26829	98	8	the	the	DET
eistud-26829	98	9	faulty	faulty	ADJ
eistud-26829	98	10	formulation	formulation	NOUN
eistud-26829	98	11	can	can	AUX
eistud-26829	98	12	entail	entail	VERB
eistud-26829	98	13	respondent	respondent	NOUN
eistud-26829	98	14	’s	’s	PART
eistud-26829	98	15	refusal	refusal	NOUN
eistud-26829	98	16	to	to	PART
eistud-26829	98	17	answer	answer	VERB
eistud-26829	98	18	or	or	CCONJ
eistud-26829	98	19	to	to	PART
eistud-26829	98	20	supply	supply	VERB
eistud-26829	98	21	the	the	DET
eistud-26829	98	22	incorrect	incorrect	ADJ
eistud-26829	98	23	answer	answer	NOUN
eistud-26829	98	24	.	.	PUNCT
eistud-26829	99	1	in	in	ADP
eistud-26829	99	2	order	order	NOUN
eistud-26829	99	3	to	to	PART
eistud-26829	99	4	avoid	avoid	VERB
eistud-26829	99	5	such	such	ADJ
eistud-26829	99	6	problems	problem	NOUN
eistud-26829	99	7	,	,	PUNCT
eistud-26829	99	8	the	the	DET
eistud-26829	99	9	authors	author	NOUN
eistud-26829	99	10	used	use	VERB
eistud-26829	99	11	simple	simple	ADJ
eistud-26829	99	12	sentences	sentence	NOUN
eistud-26829	99	13	avoiding	avoid	VERB
eistud-26829	99	14	vague	vague	ADJ
eistud-26829	99	15	terms	term	NOUN
eistud-26829	99	16	,	,	PUNCT
eistud-26829	99	17	avoid	avoid	VERB
eistud-26829	99	18	prompting	prompt	VERB
eistud-26829	99	19	questions	question	NOUN
eistud-26829	99	20	;	;	PUNCT
eistud-26829	99	21	hidden	hide	VERB
eistud-26829	99	22	alternatives	alternative	NOUN
eistud-26829	99	23	and	and	CCONJ
eistud-26829	99	24	assumptions	assumption	NOUN
eistud-26829	99	25	,	,	PUNCT
eistud-26829	99	26	value	value	NOUN
eistud-26829	99	27	statements	statement	NOUN
eistud-26829	99	28	making	make	VERB
eistud-26829	99	29	sure	sure	ADJ
eistud-26829	99	30	that	that	SCONJ
eistud-26829	99	31	all	all	DET
eistud-26829	99	32	questions	question	NOUN
eistud-26829	99	33	are	be	AUX
eistud-26829	99	34	caser	caser	PROPN
eistud-26829	99	35	specific	specific	ADJ
eistud-26829	99	36	(	(	PUNCT
eistud-26829	99	37	dillman	dillman	NOUN
eistud-26829	99	38	,	,	PUNCT
eistud-26829	99	39	2007	2007	NUM
eistud-26829	99	40	)	)	PUNCT
eistud-26829	99	41	.	.	PUNCT
eistud-26829	100	1	5	5	NUM
eistud-26829	100	2	sequence	sequence	NOUN
eistud-26829	100	3	of	of	ADP
eistud-26829	100	4	questions	question	NOUN
eistud-26829	100	5	.	.	PUNCT
eistud-26829	101	1	in	in	ADP
eistud-26829	101	2	obtain	obtain	VERB
eistud-26829	101	3	the	the	DET
eistud-26829	101	4	maximally	maximally	ADV
eistud-26829	101	5	precise	precise	ADJ
eistud-26829	101	6	information	information	NOUN
eistud-26829	101	7	,	,	PUNCT
eistud-26829	101	8	the	the	DET
eistud-26829	101	9	sequence	sequence	NOUN
eistud-26829	101	10	of	of	ADP
eistud-26829	101	11	the	the	DET
eistud-26829	101	12	questions	question	NOUN
eistud-26829	101	13	were	be	AUX
eistud-26829	101	14	the	the	DET
eistud-26829	101	15	following	following	NOUN
eistud-26829	101	16	:	:	PUNCT
eistud-26829	101	17	from	from	ADP
eistud-26829	101	18	general	general	ADJ
eistud-26829	101	19	to	to	ADP
eistud-26829	101	20	specific	specific	ADJ
eistud-26829	101	21	,	,	PUNCT
eistud-26829	101	22	the	the	DET
eistud-26829	101	23	more	more	ADV
eistud-26829	101	24	complicated	complicated	ADJ
eistud-26829	101	25	ones	one	NOUN
eistud-26829	101	26	were	be	AUX
eistud-26829	101	27	asked	ask	VERB
eistud-26829	101	28	in	in	ADP
eistud-26829	101	29	the	the	DET
eistud-26829	101	30	second	second	ADJ
eistud-26829	101	31	half	half	NOUN
eistud-26829	101	32	;	;	PUNCT
eistud-26829	101	33	each	each	DET
eistud-26829	101	34	block	block	NOUN
eistud-26829	101	35	was	be	AUX
eistud-26829	101	36	completed	complete	VERB
eistud-26829	101	37	before	before	ADP
eistud-26829	101	38	moving	move	VERB
eistud-26829	101	39	to	to	ADP
eistud-26829	101	40	the	the	DET
eistud-26829	101	41	next	next	ADJ
eistud-26829	101	42	one	one	NUM
eistud-26829	101	43	;	;	PUNCT
eistud-26829	101	44	the	the	DET
eistud-26829	101	45	demographic	demographic	ADJ
eistud-26829	101	46	information	information	NOUN
eistud-26829	101	47	was	be	AUX
eistud-26829	101	48	gathered	gather	VERB
eistud-26829	101	49	at	at	ADP
eistud-26829	101	50	the	the	DET
eistud-26829	101	51	very	very	ADJ
eistud-26829	101	52	end	end	NOUN
eistud-26829	101	53	in	in	ADP
eistud-26829	101	54	order	order	NOUN
eistud-26829	101	55	not	not	PART
eistud-26829	101	56	to	to	PART
eistud-26829	101	57	lose	lose	VERB
eistud-26829	101	58	the	the	DET
eistud-26829	101	59	potential	potential	ADJ
eistud-26829	101	60	respondent	respondent	NOUN
eistud-26829	101	61	before	before	ADP
eistud-26829	101	62	even	even	ADV
eistud-26829	101	63	when	when	SCONJ
eistud-26829	101	64	he	he	PRON
eistud-26829	101	65	/	/	PUNCT
eistud-26829	101	66	she	she	PRON
eistud-26829	101	67	started	start	VERB
eistud-26829	101	68	filling	fill	VERB
eistud-26829	101	69	out	out	ADP
eistud-26829	101	70	the	the	DET
eistud-26829	101	71	form	form	NOUN
eistud-26829	101	72	(	(	PUNCT
eistud-26829	101	73	in	in	ADP
eistud-26829	101	74	case	case	NOUN
eistud-26829	101	75	if	if	SCONJ
eistud-26829	101	76	respondent	respondent	NOUN
eistud-26829	101	77	does	do	AUX
eistud-26829	101	78	not	not	PART
eistud-26829	101	79	wish	wish	VERB
eistud-26829	101	80	to	to	PART
eistud-26829	101	81	reveal	reveal	VERB
eistud-26829	101	82	personal	personal	ADJ
eistud-26829	101	83	information	information	NOUN
eistud-26829	101	84	)	)	PUNCT
eistud-26829	101	85	.	.	PUNCT
eistud-26829	102	1	6	6	NUM
eistud-26829	102	2	determining	determine	VERB
eistud-26829	102	3	the	the	DET
eistud-26829	102	4	form	form	NOUN
eistud-26829	102	5	of	of	ADP
eistud-26829	102	6	questions	question	NOUN
eistud-26829	102	7	.	.	PUNCT
eistud-26829	103	1	the	the	DET
eistud-26829	103	2	authors	author	NOUN
eistud-26829	103	3	used	use	VERB
eistud-26829	103	4	5	5	NUM
eistud-26829	103	5	-	-	PUNCT
eistud-26829	103	6	point	point	NOUN
eistud-26829	103	7	likert	likert	ADJ
eistud-26829	103	8	scale	scale	NOUN
eistud-26829	103	9	(	(	PUNCT
eistud-26829	103	10	1	1	NUM
eistud-26829	103	11	-	-	PUNCT
eistud-26829	103	12	low	low	ADJ
eistud-26829	103	13	evaluation	evaluation	NOUN
eistud-26829	103	14	,	,	PUNCT
eistud-26829	103	15	5	5	NUM
eistud-26829	103	16	–	–	PUNCT
eistud-26829	103	17	very	very	ADV
eistud-26829	103	18	high	high	ADJ
eistud-26829	103	19	evaluation	evaluation	NOUN
eistud-26829	103	20	)	)	PUNCT
eistud-26829	103	21	.	.	PUNCT
eistud-26829	104	1	in	in	ADP
eistud-26829	104	2	case	case	NOUN
eistud-26829	104	3	of	of	ADP
eistud-26829	104	4	several	several	ADJ
eistud-26829	104	5	possible	possible	ADJ
eistud-26829	104	6	answers	answer	NOUN
eistud-26829	104	7	it	it	PRON
eistud-26829	104	8	was	be	AUX
eistud-26829	104	9	duly	duly	ADV
eistud-26829	104	10	noted	note	VERB
eistud-26829	104	11	.	.	PUNCT
eistud-26829	105	1	the	the	DET
eistud-26829	105	2	authors	author	NOUN
eistud-26829	105	3	did	do	AUX
eistud-26829	105	4	not	not	PART
eistud-26829	105	5	employ	employ	VERB
eistud-26829	105	6	open	open	ADV
eistud-26829	105	7	-	-	PUNCT
eistud-26829	105	8	ended	end	VERB
eistud-26829	105	9	questions	question	NOUN
eistud-26829	105	10	in	in	ADP
eistud-26829	105	11	order	order	NOUN
eistud-26829	105	12	to	to	PART
eistud-26829	105	13	collect	collect	VERB
eistud-26829	105	14	data	datum	NOUN
eistud-26829	105	15	viable	viable	ADJ
eistud-26829	105	16	for	for	ADP
eistud-26829	105	17	quantitative	quantitative	ADJ
eistud-26829	105	18	processing	processing	NOUN
eistud-26829	105	19	.	.	PUNCT
eistud-26829	106	1	7	7	NUM
eistud-26829	106	2	data	datum	NOUN
eistud-26829	106	3	processing	processing	NOUN
eistud-26829	106	4	.	.	PUNCT
eistud-26829	107	1	the	the	DET
eistud-26829	107	2	spss	spss	PROPN
eistud-26829	107	3	program	program	NOUN
eistud-26829	107	4	was	be	AUX
eistud-26829	107	5	used	use	VERB
eistud-26829	107	6	for	for	ADP
eistud-26829	107	7	this	this	DET
eistud-26829	107	8	purpose	purpose	NOUN
eistud-26829	107	9	,	,	PUNCT
eistud-26829	107	10	the	the	DET
eistud-26829	107	11	following	follow	VERB
eistud-26829	107	12	indicators	indicator	NOUN
eistud-26829	107	13	were	be	AUX
eistud-26829	107	14	calculated	calculate	VERB
eistud-26829	107	15	:	:	PUNCT
eistud-26829	107	16	arithmetic	arithmetic	ADJ
eistud-26829	107	17	mean	mean	NOUN
eistud-26829	107	18	(	(	PUNCT
eistud-26829	107	19	-x	-x	SYM
eistud-26829	107	20	̄	̄	NOUN
eistud-26829	107	21	)	)	PUNCT
eistud-26829	107	22	,	,	PUNCT
eistud-26829	107	23	median	median	NOUN
eistud-26829	107	24	(	(	PUNCT
eistud-26829	107	25	me	i	PRON
eistud-26829	107	26	)	)	PUNCT
eistud-26829	107	27	;	;	PUNCT
eistud-26829	107	28	mode	mode	NOUN
eistud-26829	107	29	(	(	PUNCT
eistud-26829	107	30	mo	mo	PROPN
eistud-26829	107	31	)	)	PUNCT
eistud-26829	107	32	;	;	PUNCT
eistud-26829	107	33	variation	variation	NOUN
eistud-26829	107	34	;	;	PUNCT
eistud-26829	107	35	standard	standard	ADJ
eistud-26829	107	36	deviation	deviation	NOUN
eistud-26829	107	37	;	;	PUNCT
eistud-26829	107	38	variation	variation	NOUN
eistud-26829	107	39	coefficient	coefficient	NOUN
eistud-26829	107	40	(	(	PUNCT
eistud-26829	107	41	kristapsone	kristapsone	PROPN
eistud-26829	107	42	et	et	PROPN
eistud-26829	107	43	al	al	PROPN
eistud-26829	107	44	.	.	PROPN
eistud-26829	107	45	,	,	PUNCT
eistud-26829	107	46	2011	2011	NUM
eistud-26829	107	47	)	)	PUNCT
eistud-26829	107	48	.	.	PUNCT
eistud-26829	108	1	for	for	ADP
eistud-26829	108	2	the	the	DET
eistud-26829	108	3	questions	question	NOUN
eistud-26829	108	4	with	with	ADP
eistud-26829	108	5	several	several	ADJ
eistud-26829	108	6	possible	possible	ADJ
eistud-26829	108	7	answers	answer	NOUN
eistud-26829	108	8	,	,	PUNCT
eistud-26829	108	9	the	the	DET
eistud-26829	108	10	frequency	frequency	NOUN
eistud-26829	108	11	analysis	analysis	NOUN
eistud-26829	108	12	was	be	AUX
eistud-26829	108	13	used	use	VERB
eistud-26829	108	14	.	.	PUNCT
eistud-26829	109	1	upon	upon	SCONJ
eistud-26829	109	2	processing	process	VERB
eistud-26829	109	3	the	the	DET
eistud-26829	109	4	survey	survey	NOUN
eistud-26829	109	5	data	data	VERB
eistud-26829	109	6	the	the	DET
eistud-26829	109	7	conclusion	conclusion	NOUN
eistud-26829	109	8	was	be	AUX
eistud-26829	109	9	reached	reach	VERB
eistud-26829	109	10	that	that	SCONJ
eistud-26829	109	11	latvia	latvia	PROPN
eistud-26829	109	12	residents	resident	NOUN
eistud-26829	109	13	notice	notice	VERB
eistud-26829	109	14	retailers	retailer	NOUN
eistud-26829	109	15	’	'	PUNCT
eistud-26829	109	16	communication	communication	NOUN
eistud-26829	109	17	in	in	ADP
eistud-26829	109	18	social	social	ADJ
eistud-26829	109	19	media	medium	NOUN
eistud-26829	109	20	,	,	PUNCT
eistud-26829	109	21	because	because	SCONJ
eistud-26829	109	22	87	87	NUM
eistud-26829	109	23	%	%	NOUN
eistud-26829	109	24	of	of	ADP
eistud-26829	109	25	respondents	respondent	NOUN
eistud-26829	109	26	gave	give	VERB
eistud-26829	109	27	the	the	DET
eistud-26829	109	28	affirmative	affirmative	ADJ
eistud-26829	109	29	answer	answer	NOUN
eistud-26829	109	30	to	to	ADP
eistud-26829	109	31	the	the	DET
eistud-26829	109	32	question	question	NOUN
eistud-26829	109	33	(	(	PUNCT
eistud-26829	109	34	see	see	VERB
eistud-26829	109	35	figure	figure	NOUN
eistud-26829	109	36	2	2	NUM
eistud-26829	109	37	)	)	PUNCT
eistud-26829	109	38	.	.	PUNCT
eistud-26829	110	1	regarding	regard	VERB
eistud-26829	110	2	following	follow	VERB
eistud-26829	110	3	one	one	NUM
eistud-26829	110	4	or	or	CCONJ
eistud-26829	110	5	another	another	DET
eistud-26829	110	6	retail	retail	ADJ
eistud-26829	110	7	chain	chain	NOUN
eistud-26829	110	8	online	online	ADJ
eistud-26829	110	9	communication	communication	NOUN
eistud-26829	110	10	almost	almost	ADV
eistud-26829	110	11	half	half	NOUN
eistud-26829	110	12	of	of	ADP
eistud-26829	110	13	respondents	respondent	NOUN
eistud-26829	110	14	(	(	PUNCT
eistud-26829	110	15	40	40	NUM
eistud-26829	110	16	%	%	NOUN
eistud-26829	110	17	)	)	PUNCT
eistud-26829	110	18	admitted	admit	VERB
eistud-26829	110	19	doing	do	VERB
eistud-26829	110	20	so	so	ADV
eistud-26829	110	21	(	(	PUNCT
eistud-26829	110	22	see	see	VERB
eistud-26829	110	23	figure	figure	NOUN
eistud-26829	110	24	3	3	NUM
eistud-26829	110	25	)	)	PUNCT
eistud-26829	110	26	.	.	PUNCT
eistud-26829	111	1	this	this	PRON
eistud-26829	111	2	is	be	AUX
eistud-26829	111	3	a	a	DET
eistud-26829	111	4	high	high	ADJ
eistud-26829	111	5	figure	figure	NOUN
eistud-26829	111	6	and	and	CCONJ
eistud-26829	111	7	indicates	indicate	VERB
eistud-26829	111	8	that	that	SCONJ
eistud-26829	111	9	shoppers	shopper	NOUN
eistud-26829	111	10	european	european	ADJ
eistud-26829	111	11	integrat	integrat	PROPN
eistud-26829	111	12	ion	ion	NOUN
eistud-26829	111	13	studies	study	NOUN
eistud-26829	111	14	2020/14	2020/14	NUM
eistud-26829	111	15	86	86	NUM
eistud-26829	111	16	60	60	NUM
eistud-26829	111	17	%	%	NOUN
eistud-26829	111	18	40	40	NUM
eistud-26829	111	19	%	%	NOUN
eistud-26829	111	20	follow	follow	NOUN
eistud-26829	111	21	do	do	AUX
eistud-26829	111	22	not	not	PART
eistud-26829	111	23	follow	follow	VERB
eistud-26829	111	24	figure	figure	NOUN
eistud-26829	111	25	3	3	NUM
eistud-26829	111	26	followership	followership	NOUN
eistud-26829	111	27	to	to	ADP
eistud-26829	111	28	retail	retail	ADJ
eistud-26829	111	29	chain	chain	NOUN
eistud-26829	111	30	store	store	NOUN
eistud-26829	111	31	profile	profile	NOUN
eistud-26829	111	32	on	on	ADP
eistud-26829	111	33	social	social	ADJ
eistud-26829	111	34	media	medium	NOUN
eistud-26829	111	35	need	need	VERB
eistud-26829	111	36	information	information	NOUN
eistud-26829	111	37	and	and	CCONJ
eistud-26829	111	38	the	the	DET
eistud-26829	111	39	fastest	fast	ADJ
eistud-26829	111	40	way	way	NOUN
eistud-26829	111	41	to	to	PART
eistud-26829	111	42	get	get	VERB
eistud-26829	111	43	it	it	PRON
eistud-26829	111	44	is	be	AUX
eistud-26829	111	45	on	on	ADP
eistud-26829	111	46	social	social	ADJ
eistud-26829	111	47	media	medium	NOUN
eistud-26829	111	48	.	.	PUNCT
eistud-26829	112	1	in	in	ADP
eistud-26829	112	2	turn	turn	NOUN
eistud-26829	112	3	,	,	PUNCT
eistud-26829	112	4	it	it	PRON
eistud-26829	112	5	gives	give	VERB
eistud-26829	112	6	companies	company	NOUN
eistud-26829	112	7	the	the	DET
eistud-26829	112	8	opportunity	opportunity	NOUN
eistud-26829	112	9	to	to	PART
eistud-26829	112	10	communicate	communicate	VERB
eistud-26829	112	11	directly	directly	ADV
eistud-26829	112	12	with	with	ADP
eistud-26829	112	13	their	their	PRON
eistud-26829	112	14	customers	customer	NOUN
eistud-26829	112	15	and	and	CCONJ
eistud-26829	112	16	also	also	ADV
eistud-26829	112	17	to	to	PART
eistud-26829	112	18	build	build	VERB
eistud-26829	112	19	relationships	relationship	NOUN
eistud-26829	112	20	with	with	ADP
eistud-26829	112	21	them	they	PRON
eistud-26829	112	22	to	to	PART
eistud-26829	112	23	achieve	achieve	VERB
eistud-26829	112	24	loyalty	loyalty	NOUN
eistud-26829	112	25	.	.	PUNCT
eistud-26829	113	1	in	in	ADP
eistud-26829	113	2	order	order	NOUN
eistud-26829	113	3	to	to	PART
eistud-26829	113	4	successfully	successfully	ADV
eistud-26829	113	5	communicate	communicate	VERB
eistud-26829	113	6	with	with	ADP
eistud-26829	113	7	customers	customer	NOUN
eistud-26829	113	8	to	to	PART
eistud-26829	113	9	build	build	VERB
eistud-26829	113	10	relationships	relationship	NOUN
eistud-26829	113	11	and	and	CCONJ
eistud-26829	113	12	ensure	ensure	VERB
eistud-26829	113	13	loyalty	loyalty	NOUN
eistud-26829	113	14	on	on	ADP
eistud-26829	113	15	social	social	ADJ
eistud-26829	113	16	media	medium	NOUN
eistud-26829	113	17	to	to	ADP
eistud-26829	113	18	retail	retail	ADJ
eistud-26829	113	19	store	store	NOUN
eistud-26829	113	20	chains	chain	NOUN
eistud-26829	113	21	,	,	PUNCT
eistud-26829	113	22	it	it	PRON
eistud-26829	113	23	is	be	AUX
eistud-26829	113	24	essential	essential	ADJ
eistud-26829	113	25	to	to	PART
eistud-26829	113	26	ensure	ensure	VERB
eistud-26829	113	27	that	that	SCONJ
eistud-26829	113	28	this	this	DET
eistud-26829	113	29	communication	communication	NOUN
eistud-26829	113	30	meets	meet	VERB
eistud-26829	113	31	the	the	DET
eistud-26829	113	32	expectations	expectation	NOUN
eistud-26829	113	33	of	of	ADP
eistud-26829	113	34	customers	customer	NOUN
eistud-26829	113	35	.	.	PUNCT
eistud-26829	114	1	within	within	ADP
eistud-26829	114	2	the	the	DET
eistud-26829	114	3	framework	framework	NOUN
eistud-26829	114	4	of	of	ADP
eistud-26829	114	5	the	the	DET
eistud-26829	114	6	survey	survey	NOUN
eistud-26829	114	7	,	,	PUNCT
eistud-26829	114	8	respondents	respondent	NOUN
eistud-26829	114	9	were	be	AUX
eistud-26829	114	10	given	give	VERB
eistud-26829	114	11	the	the	DET
eistud-26829	114	12	opportunity	opportunity	NOUN
eistud-26829	114	13	to	to	PART
eistud-26829	114	14	evaluate	evaluate	VERB
eistud-26829	114	15	the	the	DET
eistud-26829	114	16	communication	communication	NOUN
eistud-26829	114	17	of	of	ADP
eistud-26829	114	18	latvian	latvian	ADJ
eistud-26829	114	19	retail	retail	ADJ
eistud-26829	114	20	store	store	NOUN
eistud-26829	114	21	chains	chain	NOUN
eistud-26829	114	22	with	with	ADP
eistud-26829	114	23	customers	customer	NOUN
eistud-26829	114	24	in	in	ADP
eistud-26829	114	25	general	general	ADJ
eistud-26829	114	26	and	and	CCONJ
eistud-26829	114	27	on	on	ADP
eistud-26829	114	28	social	social	ADJ
eistud-26829	114	29	media	medium	NOUN
eistud-26829	114	30	in	in	ADP
eistud-26829	114	31	particular	particular	ADJ
eistud-26829	114	32	on	on	ADP
eistud-26829	114	33	the	the	DET
eistud-26829	114	34	likert	likert	ADJ
eistud-26829	114	35	scale	scale	NOUN
eistud-26829	114	36	in	in	ADP
eistud-26829	114	37	a	a	DET
eistud-26829	114	38	5	5	NUM
eistud-26829	114	39	-	-	PUNCT
eistud-26829	114	40	point	point	NOUN
eistud-26829	114	41	system	system	NOUN
eistud-26829	114	42	,	,	PUNCT
eistud-26829	114	43	where	where	SCONJ
eistud-26829	114	44	1	1	NUM
eistud-26829	114	45	is	be	AUX
eistud-26829	114	46	a	a	DET
eistud-26829	114	47	very	very	ADV
eistud-26829	114	48	low	low	ADJ
eistud-26829	114	49	rating	rating	NOUN
eistud-26829	114	50	and	and	CCONJ
eistud-26829	114	51	5	5	NUM
eistud-26829	114	52	is	be	AUX
eistud-26829	114	53	very	very	ADV
eistud-26829	114	54	high	high	ADJ
eistud-26829	114	55	(	(	PUNCT
eistud-26829	114	56	see	see	VERB
eistud-26829	114	57	table	table	NOUN
eistud-26829	114	58	2	2	NUM
eistud-26829	114	59	)	)	PUNCT
eistud-26829	114	60	.	.	PUNCT
eistud-26829	115	1	retail	retail	ADJ
eistud-26829	115	2	chain	chain	NOUN
eistud-26829	115	3	store	store	NOUN
eistud-26829	115	4	communication	communication	NOUN
eistud-26829	115	5	a	a	DET
eistud-26829	115	6	ri	ri	NOUN
eistud-26829	115	7	th	th	X
eistud-26829	115	8	m	m	NOUN
eistud-26829	115	9	et	et	NOUN
eistud-26829	115	10	ic	ic	PROPN
eistud-26829	115	11	m	m	PROPN
eistud-26829	115	12	ea	ea	PROPN
eistud-26829	115	13	n	n	ADP
eistud-26829	115	14	a	a	DET
eistud-26829	115	15	ri	ri	NOUN
eistud-26829	115	16	th	th	X
eistud-26829	115	17	m	m	NOUN
eistud-26829	115	18	et	et	NOUN
eistud-26829	115	19	ic	ic	PROPN
eistud-26829	115	20	m	m	PROPN
eistud-26829	115	21	ea	ea	PROPN
eistud-26829	115	22	n	n	PRON
eistud-26829	115	23	st	st	PROPN
eistud-26829	115	24	an	an	DET
eistud-26829	115	25	da	da	PROPN
eistud-26829	115	26	rd	rd	PROPN
eistud-26829	115	27	e	e	PROPN
eistud-26829	115	28	rr	rr	PROPN
eistud-26829	115	29	or	or	CCONJ
eistud-26829	115	30	m	m	PROPN
eistud-26829	115	31	ed	ed	PROPN
eistud-26829	115	32	ia	ia	PROPN
eistud-26829	115	33	n	n	PROPN
eistud-26829	115	34	m	m	VERB
eistud-26829	115	35	od	od	NOUN
eistud-26829	115	36	e	e	NOUN
eistud-26829	115	37	m	m	NOUN
eistud-26829	115	38	ea	ea	PROPN
eistud-26829	115	39	n	n	CCONJ
eistud-26829	115	40	sq	sq	PROPN
eistud-26829	115	41	ua	ua	PROPN
eistud-26829	115	42	re	re	PROPN
eistud-26829	115	43	de	de	PROPN
eistud-26829	115	44	vi	vi	PROPN
eistud-26829	115	45	at	at	ADP
eistud-26829	115	46	io	io	PROPN
eistud-26829	115	47	n	n	PROPN
eistud-26829	115	48	d	d	PROPN
eistud-26829	115	49	is	be	AUX
eistud-26829	115	50	pe	pe	INTJ
eistud-26829	115	51	rs	rs	PROPN
eistud-26829	115	52	io	io	PROPN
eistud-26829	115	53	n	n	PROPN
eistud-26829	115	54	va	va	PROPN
eistud-26829	115	55	ria	ria	PROPN
eistud-26829	115	56	tio	tio	PROPN
eistud-26829	115	57	n	n	PRON
eistud-26829	115	58	evaluation	evaluation	NOUN
eistud-26829	115	59	of	of	ADP
eistud-26829	115	60	communication	communication	NOUN
eistud-26829	115	61	in	in	ADP
eistud-26829	115	62	general	general	ADJ
eistud-26829	115	63	2.68	2.68	NUM
eistud-26829	115	64	0.05	0.05	NUM
eistud-26829	115	65	3.00	3.00	NUM
eistud-26829	115	66	3.00	3.00	NUM
eistud-26829	115	67	1.08	1.08	NUM
eistud-26829	115	68	1.16	1.16	NUM
eistud-26829	115	69	0.09	0.09	NUM
eistud-26829	115	70	evaluation	evaluation	NOUN
eistud-26829	115	71	of	of	ADP
eistud-26829	115	72	communication	communication	NOUN
eistud-26829	115	73	in	in	ADP
eistud-26829	115	74	social	social	ADJ
eistud-26829	115	75	media	medium	NOUN
eistud-26829	115	76	2.72	2.72	NUM
eistud-26829	115	77	0.05	0.05	NUM
eistud-26829	115	78	3.00	3.00	NUM
eistud-26829	115	79	3.00	3.00	NUM
eistud-26829	115	80	1.10	1.10	NUM
eistud-26829	115	81	1.21	1.21	NUM
eistud-26829	115	82	0.09	0.09	NUM
eistud-26829	115	83	table	table	NOUN
eistud-26829	115	84	2	2	NUM
eistud-26829	115	85	evaluation	evaluation	NOUN
eistud-26829	115	86	of	of	ADP
eistud-26829	115	87	retail	retail	ADJ
eistud-26829	115	88	chain	chain	NOUN
eistud-26829	115	89	store	store	NOUN
eistud-26829	115	90	communication	communication	NOUN
eistud-26829	115	91	both	both	DET
eistud-26829	115	92	indicators	indicator	NOUN
eistud-26829	115	93	were	be	AUX
eistud-26829	115	94	assessed	assess	VERB
eistud-26829	115	95	very	very	ADV
eistud-26829	115	96	similarly	similarly	ADV
eistud-26829	115	97	,	,	PUNCT
eistud-26829	115	98	where	where	SCONJ
eistud-26829	115	99	the	the	DET
eistud-26829	115	100	arithmetic	arithmetic	ADJ
eistud-26829	115	101	mean	mean	NOUN
eistud-26829	115	102	when	when	SCONJ
eistud-26829	115	103	assessing	assess	VERB
eistud-26829	115	104	the	the	DET
eistud-26829	115	105	communication	communication	NOUN
eistud-26829	115	106	of	of	ADP
eistud-26829	115	107	latvian	latvian	ADJ
eistud-26829	115	108	retail	retail	ADJ
eistud-26829	115	109	store	store	NOUN
eistud-26829	115	110	networks	network	NOUN
eistud-26829	115	111	was	be	AUX
eistud-26829	115	112	slightly	slightly	ADV
eistud-26829	115	113	above	above	ADP
eistud-26829	115	114	the	the	DET
eistud-26829	115	115	average	average	NOUN
eistud-26829	115	116	,	,	PUNCT
eistud-26829	115	117	i.	i.	PROPN
eistud-26829	115	118	e.	e.	PROPN
eistud-26829	115	119	,	,	PUNCT
eistud-26829	115	120	2.68	2.68	NUM
eistud-26829	115	121	,	,	PUNCT
eistud-26829	115	122	but	but	CCONJ
eistud-26829	115	123	in	in	ADP
eistud-26829	115	124	social	social	ADJ
eistud-26829	115	125	media	medium	NOUN
eistud-26829	115	126	particularly	particularly	ADV
eistud-26829	115	127	it	it	PRON
eistud-26829	115	128	was	be	AUX
eistud-26829	115	129	slightly	slightly	ADV
eistud-26829	115	130	higher	high	ADJ
eistud-26829	115	131	2.72	2.72	NUM
eistud-26829	115	132	.	.	PUNCT
eistud-26829	116	1	in	in	ADP
eistud-26829	116	2	both	both	DET
eistud-26829	116	3	cases	case	NOUN
eistud-26829	116	4	,	,	PUNCT
eistud-26829	116	5	there	there	PRON
eistud-26829	116	6	was	be	VERB
eistud-26829	116	7	a	a	DET
eistud-26829	116	8	very	very	ADV
eistud-26829	116	9	large	large	ADJ
eistud-26829	116	10	amount	amount	NOUN
eistud-26829	116	11	of	of	ADP
eistud-26829	116	12	variation	variation	NOUN
eistud-26829	116	13	,	,	PUNCT
eistud-26829	116	14	which	which	PRON
eistud-26829	116	15	indicated	indicate	VERB
eistud-26829	116	16	the	the	DET
eistud-26829	116	17	difference	difference	NOUN
eistud-26829	116	18	in	in	ADP
eistud-26829	116	19	opinion	opinion	NOUN
eistud-26829	116	20	of	of	ADP
eistud-26829	116	21	the	the	DET
eistud-26829	116	22	respondents	respondent	NOUN
eistud-26829	116	23	regarding	regard	VERB
eistud-26829	116	24	these	these	DET
eistud-26829	116	25	issues	issue	NOUN
eistud-26829	116	26	.	.	PUNCT
eistud-26829	117	1	this	this	DET
eistud-26829	117	2	assessment	assessment	NOUN
eistud-26829	117	3	showed	show	VERB
eistud-26829	117	4	that	that	SCONJ
eistud-26829	117	5	companies	company	NOUN
eistud-26829	117	6	had	have	VERB
eistud-26829	117	7	the	the	DET
eistud-26829	117	8	opportunity	opportunity	NOUN
eistud-26829	117	9	to	to	PART
eistud-26829	117	10	improve	improve	VERB
eistud-26829	117	11	communication	communication	NOUN
eistud-26829	117	12	with	with	ADP
eistud-26829	117	13	customers	customer	NOUN
eistud-26829	117	14	,	,	PUNCT
eistud-26829	117	15	which	which	PRON
eistud-26829	117	16	could	could	AUX
eistud-26829	117	17	be	be	AUX
eistud-26829	117	18	the	the	DET
eistud-26829	117	19	basis	basis	NOUN
eistud-26829	117	20	for	for	ADP
eistud-26829	117	21	developing	develop	VERB
eistud-26829	117	22	relationships	relationship	NOUN
eistud-26829	117	23	with	with	ADP
eistud-26829	117	24	them	they	PRON
eistud-26829	117	25	as	as	ADP
eistud-26829	117	26	the	the	DET
eistud-26829	117	27	basis	basis	NOUN
eistud-26829	117	28	for	for	ADP
eistud-26829	117	29	loyalty	loyalty	NOUN
eistud-26829	117	30	building	building	NOUN
eistud-26829	117	31	.	.	PUNCT
eistud-26829	118	1	in	in	ADP
eistud-26829	118	2	order	order	NOUN
eistud-26829	118	3	to	to	PART
eistud-26829	118	4	understand	understand	VERB
eistud-26829	118	5	buyers	buyer	NOUN
eistud-26829	118	6	’	’	PART
eistud-26829	118	7	desires	desire	NOUN
eistud-26829	118	8	,	,	PUNCT
eistud-26829	118	9	the	the	DET
eistud-26829	118	10	respondents	respondent	NOUN
eistud-26829	118	11	were	be	AUX
eistud-26829	118	12	asked	ask	VERB
eistud-26829	118	13	what	what	PRON
eistud-26829	118	14	would	would	AUX
eistud-26829	118	15	encourage	encourage	VERB
eistud-26829	118	16	them	they	PRON
eistud-26829	118	17	to	to	PART
eistud-26829	118	18	follow	follow	VERB
eistud-26829	118	19	the	the	DET
eistud-26829	118	20	retail	retail	ADJ
eistud-26829	118	21	store	store	NOUN
eistud-26829	118	22	chains	chain	NOUN
eistud-26829	118	23	in	in	ADP
eistud-26829	118	24	the	the	DET
eistud-26829	118	25	social	social	ADJ
eistud-26829	118	26	media	medium	NOUN
eistud-26829	118	27	.	.	PUNCT
eistud-26829	119	1	summarizing	summarize	VERB
eistud-26829	119	2	these	these	DET
eistud-26829	119	3	answers	answer	NOUN
eistud-26829	119	4	,	,	PUNCT
eistud-26829	119	5	the	the	DET
eistud-26829	119	6	proposed	propose	VERB
eistud-26829	119	7	factors	factor	NOUN
eistud-26829	119	8	were	be	AUX
eistud-26829	119	9	ranked	rank	VERB
eistud-26829	119	10	according	accord	VERB
eistud-26829	119	11	to	to	ADP
eistud-26829	119	12	their	their	PRON
eistud-26829	119	13	importance	importance	NOUN
eistud-26829	119	14	,	,	PUNCT
eistud-26829	119	15	where	where	SCONJ
eistud-26829	119	16	1	1	NUM
eistud-26829	119	17	meant	mean	VERB
eistud-26829	119	18	the	the	DET
eistud-26829	119	19	most	most	ADV
eistud-26829	119	20	important	important	ADJ
eistud-26829	119	21	aspect	aspect	NOUN
eistud-26829	119	22	,	,	PUNCT
eistud-26829	119	23	but	but	CCONJ
eistud-26829	119	24	6	6	NUM
eistud-26829	119	25	the	the	DET
eistud-26829	119	26	least	least	ADV
eistud-26829	119	27	important	important	ADJ
eistud-26829	119	28	one	one	NUM
eistud-26829	119	29	:	:	PUNCT
eistud-26829	119	30	1	1	NUM
eistud-26829	119	31	information	information	NOUN
eistud-26829	119	32	about	about	ADP
eistud-26829	119	33	new	new	ADJ
eistud-26829	119	34	produce	produce	VERB
eistud-26829	119	35	2	2	NUM
eistud-26829	119	36	possibility	possibility	NOUN
eistud-26829	119	37	to	to	PART
eistud-26829	119	38	express	express	VERB
eistud-26829	119	39	one	one	NUM
eistud-26829	119	40	’s	’s	PART
eistud-26829	119	41	opinion	opinion	NOUN
eistud-26829	119	42	3	3	NUM
eistud-26829	119	43	product	product	NOUN
eistud-26829	119	44	advertisement	advertisement	NOUN
eistud-26829	119	45	4	4	NUM
eistud-26829	119	46	experience	experience	NOUN
eistud-26829	119	47	of	of	ADP
eistud-26829	119	48	other	other	ADJ
eistud-26829	119	49	consumers	consumer	NOUN
eistud-26829	119	50	5	5	NUM
eistud-26829	119	51	information	information	NOUN
eistud-26829	119	52	about	about	ADP
eistud-26829	119	53	company	company	NOUN
eistud-26829	119	54	activities	activity	NOUN
eistud-26829	119	55	6	6	NUM
eistud-26829	119	56	competitions	competition	NOUN
eistud-26829	119	57	and	and	CCONJ
eistud-26829	119	58	lotteries	lottery	NOUN
eistud-26829	119	59	.	.	PUNCT
eistud-26829	120	1	87	87	NUM
eistud-26829	120	2	european	european	ADJ
eistud-26829	120	3	integrat	integrat	NOUN
eistud-26829	120	4	ion	ion	NOUN
eistud-26829	120	5	studies	study	NOUN
eistud-26829	120	6	2020/14	2020/14	NUM
eistud-26829	120	7	from	from	ADP
eistud-26829	120	8	this	this	DET
eistud-26829	120	9	ranking	ranking	NOUN
eistud-26829	120	10	it	it	PRON
eistud-26829	120	11	follows	follow	VERB
eistud-26829	120	12	that	that	SCONJ
eistud-26829	120	13	the	the	DET
eistud-26829	120	14	most	most	ADV
eistud-26829	120	15	important	important	ADJ
eistud-26829	120	16	aspects	aspect	NOUN
eistud-26829	120	17	enhancing	enhance	VERB
eistud-26829	120	18	the	the	DET
eistud-26829	120	19	consumer	consumer	NOUN
eistud-26829	120	20	loyalty	loyalty	NOUN
eistud-26829	120	21	through	through	ADP
eistud-26829	120	22	social	social	ADJ
eistud-26829	120	23	media	medium	NOUN
eistud-26829	120	24	communication	communication	NOUN
eistud-26829	120	25	are	be	AUX
eistud-26829	120	26	two	two	NUM
eistud-26829	120	27	:	:	PUNCT
eistud-26829	120	28	product	product	NOUN
eistud-26829	120	29	information	information	NOUN
eistud-26829	120	30	(	(	PUNCT
eistud-26829	120	31	supplemented	supplement	VERB
eistud-26829	120	32	by	by	ADP
eistud-26829	120	33	advertisements	advertisement	NOUN
eistud-26829	120	34	)	)	PUNCT
eistud-26829	120	35	and	and	CCONJ
eistud-26829	120	36	consumer	consumer	NOUN
eistud-26829	120	37	feed	feed	NOUN
eistud-26829	120	38	-	-	PUNCT
eistud-26829	120	39	back	back	NOUN
eistud-26829	120	40	opportunities	opportunity	NOUN
eistud-26829	120	41	,	,	PUNCT
eistud-26829	120	42	whereas	whereas	SCONJ
eistud-26829	120	43	the	the	DET
eistud-26829	120	44	lowest	low	ADJ
eistud-26829	120	45	ranking	ranking	ADJ
eistud-26829	120	46	positions	position	NOUN
eistud-26829	120	47	,	,	PUNCT
eistud-26829	120	48	i.e.	i.e.	X
eistud-26829	120	49	,	,	PUNCT
eistud-26829	120	50	4th	4th	ADJ
eistud-26829	120	51	and	and	CCONJ
eistud-26829	120	52	5th	5th	ADJ
eistud-26829	120	53	respectively	respectively	ADV
eistud-26829	120	54	were	be	AUX
eistud-26829	120	55	assigned	assign	VERB
eistud-26829	120	56	to	to	ADP
eistud-26829	120	57	information	information	NOUN
eistud-26829	120	58	about	about	ADP
eistud-26829	120	59	company	company	NOUN
eistud-26829	120	60	activities	activity	NOUN
eistud-26829	120	61	,	,	PUNCT
eistud-26829	120	62	as	as	ADV
eistud-26829	120	63	well	well	ADV
eistud-26829	120	64	as	as	ADP
eistud-26829	120	65	competitions	competition	NOUN
eistud-26829	120	66	and	and	CCONJ
eistud-26829	120	67	lotteries	lottery	NOUN
eistud-26829	120	68	.	.	PUNCT
eistud-26829	121	1	taking	take	VERB
eistud-26829	121	2	into	into	ADP
eistud-26829	121	3	account	account	NOUN
eistud-26829	121	4	the	the	DET
eistud-26829	121	5	results	result	NOUN
eistud-26829	121	6	obtained	obtain	VERB
eistud-26829	121	7	in	in	ADP
eistud-26829	121	8	this	this	DET
eistud-26829	121	9	study	study	NOUN
eistud-26829	121	10	,	,	PUNCT
eistud-26829	121	11	retail	retail	ADJ
eistud-26829	121	12	companies	company	NOUN
eistud-26829	121	13	in	in	ADP
eistud-26829	121	14	latvia	latvia	PROPN
eistud-26829	121	15	can	can	AUX
eistud-26829	121	16	develop	develop	VERB
eistud-26829	121	17	a	a	DET
eistud-26829	121	18	social	social	ADJ
eistud-26829	121	19	media	medium	NOUN
eistud-26829	121	20	communication	communication	NOUN
eistud-26829	121	21	strategy	strategy	NOUN
eistud-26829	121	22	both	both	CCONJ
eistud-26829	121	23	by	by	ADP
eistud-26829	121	24	defining	define	VERB
eistud-26829	121	25	the	the	DET
eistud-26829	121	26	target	target	NOUN
eistud-26829	121	27	audience	audience	NOUN
eistud-26829	121	28	and	and	CCONJ
eistud-26829	121	29	adapting	adapt	VERB
eistud-26829	121	30	the	the	DET
eistud-26829	121	31	content	content	NOUN
eistud-26829	121	32	to	to	ADP
eistud-26829	121	33	this	this	DET
eistud-26829	121	34	target	target	NOUN
eistud-26829	121	35	audience	audience	NOUN
eistud-26829	121	36	.	.	PUNCT
eistud-26829	122	1	conclusion	conclusion	NOUN
eistud-26829	122	2	1	1	NUM
eistud-26829	122	3	the	the	DET
eistud-26829	122	4	study	study	NOUN
eistud-26829	122	5	included	include	VERB
eistud-26829	122	6	a	a	DET
eistud-26829	122	7	survey	survey	NOUN
eistud-26829	122	8	of	of	ADP
eistud-26829	122	9	327	327	NUM
eistud-26829	122	10	respondents	respondent	NOUN
eistud-26829	122	11	,	,	PUNCT
eistud-26829	122	12	90	90	NUM
eistud-26829	122	13	%	%	NOUN
eistud-26829	122	14	of	of	ADP
eistud-26829	122	15	whom	whom	PRON
eistud-26829	122	16	were	be	AUX
eistud-26829	122	17	women	woman	NOUN
eistud-26829	122	18	and	and	CCONJ
eistud-26829	122	19	10	10	NUM
eistud-26829	122	20	%	%	NOUN
eistud-26829	122	21	men	man	NOUN
eistud-26829	122	22	.	.	PUNCT
eistud-26829	123	1	the	the	DET
eistud-26829	123	2	largest	large	ADJ
eistud-26829	123	3	majority	majority	NOUN
eistud-26829	123	4	of	of	ADP
eistud-26829	123	5	respondents	respondent	NOUN
eistud-26829	123	6	,	,	PUNCT
eistud-26829	123	7	83	83	NUM
eistud-26829	123	8	%	%	NOUN
eistud-26829	123	9	,	,	PUNCT
eistud-26829	123	10	are	be	AUX
eistud-26829	123	11	economically	economically	ADV
eistud-26829	123	12	active	active	ADJ
eistud-26829	123	13	latvians	latvian	NOUN
eistud-26829	123	14	aged	age	VERB
eistud-26829	123	15	26	26	NUM
eistud-26829	123	16	-	-	SYM
eistud-26829	123	17	64	64	NUM
eistud-26829	123	18	,	,	PUNCT
eistud-26829	123	19	whose	whose	DET
eistud-26829	123	20	average	average	ADJ
eistud-26829	123	21	income	income	NOUN
eistud-26829	123	22	is	be	AUX
eistud-26829	123	23	more	more	ADJ
eistud-26829	123	24	than	than	ADP
eistud-26829	123	25	1,500	1,500	NUM
eistud-26829	123	26	euros	euro	NOUN
eistud-26829	123	27	per	per	ADP
eistud-26829	123	28	month	month	NOUN
eistud-26829	123	29	after	after	ADP
eistud-26829	123	30	taxes	taxis	NOUN
eistud-26829	123	31	.	.	PUNCT
eistud-26829	124	1	the	the	DET
eistud-26829	124	2	survey	survey	NOUN
eistud-26829	124	3	is	be	AUX
eistud-26829	124	4	considered	consider	VERB
eistud-26829	124	5	representative	representative	ADJ
eistud-26829	124	6	as	as	SCONJ
eistud-26829	124	7	it	it	PRON
eistud-26829	124	8	involved	involve	VERB
eistud-26829	124	9	327	327	NUM
eistud-26829	124	10	respondents	respondent	NOUN
eistud-26829	124	11	,	,	PUNCT
eistud-26829	124	12	representing	represent	VERB
eistud-26829	124	13	95	95	NUM
eistud-26829	124	14	%	%	NOUN
eistud-26829	124	15	data	datum	NOUN
eistud-26829	124	16	reliability	reliability	NOUN
eistud-26829	124	17	and	and	CCONJ
eistud-26829	124	18	5	5	NUM
eistud-26829	124	19	%	%	NOUN
eistud-26829	124	20	error	error	NOUN
eistud-26829	124	21	margin	margin	NOUN
eistud-26829	124	22	.	.	PUNCT
eistud-26829	125	1	2	2	NUM
eistud-26829	125	2	87	87	NUM
eistud-26829	125	3	%	%	NOUN
eistud-26829	125	4	of	of	ADP
eistud-26829	125	5	all	all	DET
eistud-26829	125	6	respondents	respondent	NOUN
eistud-26829	125	7	have	have	AUX
eistud-26829	125	8	noticed	notice	VERB
eistud-26829	125	9	the	the	DET
eistud-26829	125	10	communication	communication	NOUN
eistud-26829	125	11	of	of	ADP
eistud-26829	125	12	latvian	latvian	ADJ
eistud-26829	125	13	retail	retail	ADJ
eistud-26829	125	14	store	store	NOUN
eistud-26829	125	15	networks	network	NOUN
eistud-26829	125	16	on	on	ADP
eistud-26829	125	17	social	social	ADJ
eistud-26829	125	18	media	medium	NOUN
eistud-26829	125	19	and	and	CCONJ
eistud-26829	125	20	60	60	NUM
eistud-26829	125	21	%	%	NOUN
eistud-26829	125	22	of	of	ADP
eistud-26829	125	23	all	all	DET
eistud-26829	125	24	respondents	respondent	NOUN
eistud-26829	125	25	have	have	AUX
eistud-26829	125	26	chosen	choose	VERB
eistud-26829	125	27	to	to	PART
eistud-26829	125	28	follow	follow	VERB
eistud-26829	125	29	the	the	DET
eistud-26829	125	30	profile	profile	NOUN
eistud-26829	125	31	of	of	ADP
eistud-26829	125	32	social	social	ADJ
eistud-26829	125	33	networks	network	NOUN
eistud-26829	125	34	to	to	ADP
eistud-26829	125	35	one	one	NUM
eistud-26829	125	36	of	of	ADP
eistud-26829	125	37	them	they	PRON
eistud-26829	125	38	,	,	PUNCT
eistud-26829	125	39	which	which	PRON
eistud-26829	125	40	indicates	indicate	VERB
eistud-26829	125	41	the	the	DET
eistud-26829	125	42	untapped	untapped	ADJ
eistud-26829	125	43	opportunities	opportunity	NOUN
eistud-26829	125	44	of	of	ADP
eistud-26829	125	45	companies	company	NOUN
eistud-26829	125	46	in	in	ADP
eistud-26829	125	47	this	this	DET
eistud-26829	125	48	respect	respect	NOUN
eistud-26829	125	49	.	.	PUNCT
eistud-26829	126	1	3	3	NUM
eistud-26829	126	2	evaluating	evaluate	VERB
eistud-26829	126	3	the	the	DET
eistud-26829	126	4	communication	communication	NOUN
eistud-26829	126	5	of	of	ADP
eistud-26829	126	6	latvian	latvian	ADJ
eistud-26829	126	7	retail	retail	ADJ
eistud-26829	126	8	store	store	NOUN
eistud-26829	126	9	chains	chain	NOUN
eistud-26829	126	10	,	,	PUNCT
eistud-26829	126	11	the	the	DET
eistud-26829	126	12	arithmetic	arithmetic	ADJ
eistud-26829	126	13	average	average	NOUN
eistud-26829	126	14	is	be	AUX
eistud-26829	126	15	2.68	2.68	NUM
eistud-26829	126	16	,	,	PUNCT
eistud-26829	126	17	but	but	CCONJ
eistud-26829	126	18	for	for	ADP
eistud-26829	126	19	communication	communication	NOUN
eistud-26829	126	20	on	on	ADP
eistud-26829	126	21	social	social	ADJ
eistud-26829	126	22	media	medium	NOUN
eistud-26829	126	23	2.72	2.72	NUM
eistud-26829	126	24	.	.	PUNCT
eistud-26829	127	1	in	in	ADP
eistud-26829	127	2	order	order	NOUN
eistud-26829	127	3	to	to	PART
eistud-26829	127	4	increase	increase	VERB
eistud-26829	127	5	these	these	DET
eistud-26829	127	6	indicators	indicator	NOUN
eistud-26829	127	7	,	,	PUNCT
eistud-26829	127	8	latvian	latvian	ADJ
eistud-26829	127	9	retail	retail	ADJ
eistud-26829	127	10	store	store	NOUN
eistud-26829	127	11	chains	chain	NOUN
eistud-26829	127	12	must	must	AUX
eistud-26829	127	13	develop	develop	VERB
eistud-26829	127	14	a	a	DET
eistud-26829	127	15	communication	communication	NOUN
eistud-26829	127	16	strategy	strategy	NOUN
eistud-26829	127	17	taking	take	VERB
eistud-26829	127	18	into	into	ADP
eistud-26829	127	19	account	account	NOUN
eistud-26829	127	20	both	both	DET
eistud-26829	127	21	the	the	DET
eistud-26829	127	22	values	value	NOUN
eistud-26829	127	23	of	of	ADP
eistud-26829	127	24	the	the	DET
eistud-26829	127	25	target	target	NOUN
eistud-26829	127	26	audience	audience	NOUN
eistud-26829	127	27	and	and	CCONJ
eistud-26829	127	28	the	the	DET
eistud-26829	127	29	basic	basic	ADJ
eistud-26829	127	30	principles	principle	NOUN
eistud-26829	127	31	of	of	ADP
eistud-26829	127	32	building	build	VERB
eistud-26829	127	33	relationships	relationship	NOUN
eistud-26829	127	34	with	with	ADP
eistud-26829	127	35	customers	customer	NOUN
eistud-26829	127	36	.	.	PUNCT
eistud-26829	128	1	developing	develop	VERB
eistud-26829	128	2	social	social	ADJ
eistud-26829	128	3	media	medium	NOUN
eistud-26829	128	4	communication	communication	NOUN
eistud-26829	128	5	strategy	strategy	NOUN
eistud-26829	128	6	,	,	PUNCT
eistud-26829	128	7	the	the	DET
eistud-26829	128	8	retailers	retailer	NOUN
eistud-26829	128	9	must	must	AUX
eistud-26829	128	10	set	set	VERB
eistud-26829	128	11	clear	clear	ADJ
eistud-26829	128	12	short	short	ADJ
eistud-26829	128	13	-	-	PUNCT
eistud-26829	128	14	term	term	NOUN
eistud-26829	128	15	and	and	CCONJ
eistud-26829	128	16	long	long	ADJ
eistud-26829	128	17	-	-	PUNCT
eistud-26829	128	18	term	term	NOUN
eistud-26829	128	19	objectives	objective	NOUN
eistud-26829	128	20	in	in	ADP
eistud-26829	128	21	order	order	NOUN
eistud-26829	128	22	to	to	PART
eistud-26829	128	23	ensure	ensure	VERB
eistud-26829	128	24	the	the	DET
eistud-26829	128	25	effectiveness	effectiveness	NOUN
eistud-26829	128	26	of	of	ADP
eistud-26829	128	27	communication	communication	NOUN
eistud-26829	128	28	.	.	PUNCT
eistud-26829	129	1	4	4	NUM
eistud-26829	129	2	taking	take	VERB
eistud-26829	129	3	into	into	ADP
eistud-26829	129	4	account	account	NOUN
eistud-26829	129	5	the	the	DET
eistud-26829	129	6	results	result	NOUN
eistud-26829	129	7	obtained	obtain	VERB
eistud-26829	129	8	in	in	ADP
eistud-26829	129	9	the	the	DET
eistud-26829	129	10	survey	survey	NOUN
eistud-26829	129	11	,	,	PUNCT
eistud-26829	129	12	latvian	latvian	ADJ
eistud-26829	129	13	retail	retail	ADJ
eistud-26829	129	14	store	store	NOUN
eistud-26829	129	15	chains	chain	NOUN
eistud-26829	129	16	for	for	ADP
eistud-26829	129	17	communication	communication	NOUN
eistud-26829	129	18	on	on	ADP
eistud-26829	129	19	social	social	ADJ
eistud-26829	129	20	media	medium	NOUN
eistud-26829	129	21	need	need	VERB
eistud-26829	129	22	to	to	PART
eistud-26829	129	23	create	create	VERB
eistud-26829	129	24	content	content	NOUN
eistud-26829	129	25	according	accord	VERB
eistud-26829	129	26	to	to	ADP
eistud-26829	129	27	the	the	DET
eistud-26829	129	28	interests	interest	NOUN
eistud-26829	129	29	of	of	ADP
eistud-26829	129	30	customers	customer	NOUN
eistud-26829	129	31	,	,	PUNCT
eistud-26829	129	32	which	which	PRON
eistud-26829	129	33	will	will	AUX
eistud-26829	129	34	increase	increase	VERB
eistud-26829	129	35	the	the	DET
eistud-26829	129	36	number	number	NOUN
eistud-26829	129	37	of	of	ADP
eistud-26829	129	38	followers	follower	NOUN
eistud-26829	129	39	and	and	CCONJ
eistud-26829	129	40	will	will	AUX
eistud-26829	129	41	be	be	AUX
eistud-26829	129	42	the	the	DET
eistud-26829	129	43	basis	basis	NOUN
eistud-26829	129	44	for	for	ADP
eistud-26829	129	45	building	build	VERB
eistud-26829	129	46	relationships	relationship	NOUN
eistud-26829	129	47	with	with	ADP
eistud-26829	129	48	them	they	PRON
eistud-26829	129	49	.	.	PUNCT
eistud-26829	130	1	ensuring	ensure	VERB
eistud-26829	130	2	relationship	relationship	NOUN
eistud-26829	130	3	building	building	NOUN
eistud-26829	130	4	with	with	ADP
eistud-26829	130	5	customers	customer	NOUN
eistud-26829	130	6	leads	lead	VERB
eistud-26829	130	7	to	to	ADP
eistud-26829	130	8	the	the	DET
eistud-26829	130	9	loyalty	loyalty	NOUN
eistud-26829	130	10	,	,	PUNCT
eistud-26829	130	11	which	which	PRON
eistud-26829	130	12	in	in	ADP
eistud-26829	130	13	turn	turn	NOUN
eistud-26829	130	14	can	can	AUX
eistud-26829	130	15	ensure	ensure	VERB
eistud-26829	130	16	retailers	retailer	NOUN
eistud-26829	130	17	competitiveness	competitiveness	NOUN
eistud-26829	130	18	.	.	PUNCT
eistud-26829	131	1	references	reference	NOUN
eistud-26829	131	2	ali	ali	PROPN
eistud-26829	131	3	,	,	PUNCT
eistud-26829	131	4	z.	z.	PROPN
eistud-26829	131	5	,	,	PUNCT
eistud-26829	131	6	shabbir	shabbir	PROPN
eistud-26829	131	7	,	,	PUNCT
eistud-26829	131	8	m.	m.	NOUN
eistud-26829	131	9	a.	a.	PROPN
eistud-26829	131	10	,	,	PUNCT
eistud-26829	131	11	rauf	rauf	PROPN
eistud-26829	131	12	,	,	PUNCT
eistud-26829	131	13	m.	m.	NOUN
eistud-26829	131	14	,	,	PUNCT
eistud-26829	131	15	and	and	CCONJ
eistud-26829	131	16	hussain	hussain	PROPN
eistud-26829	131	17	,	,	PUNCT
eistud-26829	131	18	a.	a.	NOUN
eistud-26829	131	19	(	(	PUNCT
eistud-26829	131	20	2016	2016	NUM
eistud-26829	131	21	)	)	PUNCT
eistud-26829	131	22	.	.	PUNCT
eistud-26829	132	1	to	to	PART
eistud-26829	132	2	assess	assess	VERB
eistud-26829	132	3	the	the	DET
eistud-26829	132	4	impact	impact	NOUN
eistud-26829	132	5	of	of	ADP
eistud-26829	132	6	social	social	ADJ
eistud-26829	132	7	media	medium	NOUN
eistud-26829	132	8	marketing	marketing	NOUN
eistud-26829	132	9	on	on	ADP
eistud-26829	132	10	consumer	consumer	NOUN
eistud-26829	132	11	perception	perception	NOUN
eistud-26829	132	12	.	.	PUNCT
eistud-26829	133	1	international	international	ADJ
eistud-26829	133	2	journal	journal	PROPN
eistud-26829	133	3	of	of	ADP
eistud-26829	133	4	academic	academic	ADJ
eistud-26829	133	5	research	research	NOUN
eistud-26829	133	6	in	in	ADP
eistud-26829	133	7	accounting	accounting	NOUN
eistud-26829	133	8	,	,	PUNCT
eistud-26829	133	9	finance	finance	NOUN
eistud-26829	133	10	and	and	CCONJ
eistud-26829	133	11	management	management	NOUN
eistud-26829	133	12	sciences	science	NOUN
eistud-26829	133	13	,	,	PUNCT
eistud-26829	133	14	6(3	6(3	NUM
eistud-26829	133	15	)	)	PUNCT
eistud-26829	133	16	,	,	PUNCT
eistud-26829	133	17	69	69	NUM
eistud-26829	133	18	-	-	SYM
eistud-26829	133	19	77	77	NUM
eistud-26829	133	20	.	.	PUNCT
eistud-26829	134	1	https://doi.org/10.6007/ijarafms/v6-i3/2172	https://doi.org/10.6007/ijarafms/v6-i3/2172	PROPN
eistud-26829	134	2	arhipova	arhipova	PROPN
eistud-26829	134	3	,	,	PUNCT
eistud-26829	134	4	i.	i.	PROPN
eistud-26829	134	5	,	,	PUNCT
eistud-26829	134	6	bāliņa	bāliņa	PROPN
eistud-26829	134	7	,	,	PUNCT
eistud-26829	134	8	s.	s.	PROPN
eistud-26829	134	9	(	(	PUNCT
eistud-26829	134	10	2006	2006	NUM
eistud-26829	134	11	)	)	PUNCT
eistud-26829	134	12	.	.	PUNCT
eistud-26829	135	1	statistika	statistika	PROPN
eistud-26829	135	2	ekonomikā	ekonomikā	PROPN
eistud-26829	135	3	un	un	PROPN
eistud-26829	135	4	biznesā	biznesā	PROPN
eistud-26829	135	5	(	(	PUNCT
eistud-26829	135	6	p.	p.	NOUN
eistud-26829	135	7	362	362	NUM
eistud-26829	135	8	)	)	PUNCT
eistud-26829	135	9	.	.	PUNCT
eistud-26829	136	1	rīga	rīga	NOUN
eistud-26829	136	2	:	:	PUNCT
eistud-26829	136	3	datorzinību	datorzinību	NOUN
eistud-26829	136	4	centrs	centrs	PROPN
eistud-26829	136	5	.	.	PUNCT
eistud-26829	137	1	bass	bass	PROPN
eistud-26829	137	2	,	,	PUNCT
eistud-26829	137	3	f.	f.	PROPN
eistud-26829	137	4	m.	m.	PROPN
eistud-26829	137	5	(	(	PUNCT
eistud-26829	137	6	1997	1997	NUM
eistud-26829	137	7	)	)	PUNCT
eistud-26829	137	8	.	.	PUNCT
eistud-26829	138	1	the	the	DET
eistud-26829	138	2	theory	theory	NOUN
eistud-26829	138	3	of	of	ADP
eistud-26829	138	4	stochastic	stochastic	ADJ
eistud-26829	138	5	preference	preference	NOUN
eistud-26829	138	6	and	and	CCONJ
eistud-26829	138	7	brand	brand	NOUN
eistud-26829	138	8	switching	switching	NOUN
eistud-26829	138	9	.	.	PUNCT
eistud-26829	139	1	journal	journal	NOUN
eistud-26829	139	2	of	of	ADP
eistud-26829	139	3	marketing	marketing	NOUN
eistud-26829	139	4	research	research	NOUN
eistud-26829	139	5	,	,	PUNCT
eistud-26829	139	6	11	11	NUM
eistud-26829	139	7	,	,	PUNCT
eistud-26829	139	8	1	1	NUM
eistud-26829	139	9	-	-	SYM
eistud-26829	139	10	20	20	NUM
eistud-26829	139	11	.	.	PUNCT
eistud-26829	140	1	https://doi	https://doi	PROPN
eistud-26829	140	2	.	.	PROPN
eistud-26829	140	3	org/10.1177/002224377401100101	org/10.1177/002224377401100101	PROPN
eistud-26829	140	4	clottey	clottey	PROPN
eistud-26829	140	5	,	,	PUNCT
eistud-26829	140	6	t.	t.	PROPN
eistud-26829	140	7	a.	a.	PROPN
eistud-26829	140	8	,	,	PUNCT
eistud-26829	140	9	collier	collier	NOUN
eistud-26829	140	10	,	,	PUNCT
eistud-26829	140	11	d	d	PROPN
eistud-26829	140	12	,	,	PUNCT
eistud-26829	140	13	a.	a.	NOUN
eistud-26829	140	14	,	,	PUNCT
eistud-26829	140	15	&	&	CCONJ
eistud-26829	140	16	stodnick	stodnick	PROPN
eistud-26829	140	17	.	.	PUNCT
eistud-26829	141	1	m.	m.	NOUN
eistud-26829	141	2	(	(	PUNCT
eistud-26829	141	3	2008	2008	NUM
eistud-26829	141	4	)	)	PUNCT
eistud-26829	141	5	.	.	PUNCT
eistud-26829	142	1	drivers	driver	NOUN
eistud-26829	142	2	of	of	ADP
eistud-26829	142	3	customer	customer	NOUN
eistud-26829	142	4	loyalty	loyalty	NOUN
eistud-26829	142	5	in	in	ADP
eistud-26829	142	6	a	a	DET
eistud-26829	142	7	retail	retail	ADJ
eistud-26829	142	8	store	store	NOUN
eistud-26829	142	9	environment	environment	NOUN
eistud-26829	142	10	.	.	PUNCT
eistud-26829	143	1	journal	journal	PROPN
eistud-26829	143	2	of	of	ADP
eistud-26829	143	3	service	service	NOUN
eistud-26829	143	4	science	science	NOUN
eistud-26829	143	5	,	,	PUNCT
eistud-26829	143	6	1(1	1(1	NUM
eistud-26829	143	7	)	)	PUNCT
eistud-26829	143	8	,	,	PUNCT
eistud-26829	143	9	35	35	NUM
eistud-26829	143	10	-	-	SYM
eistud-26829	143	11	48	48	NUM
eistud-26829	143	12	.	.	PUNCT
eistud-26829	144	1	https://doi.org/10.19030/jss.v1i1.4300	https://doi.org/10.19030/jss.v1i1.4300	NUM
eistud-26829	144	2	day	day	NOUN
eistud-26829	144	3	,	,	PUNCT
eistud-26829	144	4	g.	g.	PROPN
eistud-26829	144	5	s.	s.	PROPN
eistud-26829	144	6	(	(	PUNCT
eistud-26829	144	7	1969	1969	NUM
eistud-26829	144	8	)	)	PUNCT
eistud-26829	144	9	.	.	PUNCT
eistud-26829	145	1	a	a	DET
eistud-26829	145	2	two	two	NUM
eistud-26829	145	3	-	-	PUNCT
eistud-26829	145	4	dimensional	dimensional	ADJ
eistud-26829	145	5	concept	concept	NOUN
eistud-26829	145	6	of	of	ADP
eistud-26829	145	7	brand	brand	NOUN
eistud-26829	145	8	loyalty	loyalty	NOUN
eistud-26829	145	9	.	.	PUNCT
eistud-26829	146	1	journal	journal	NOUN
eistud-26829	146	2	of	of	ADP
eistud-26829	146	3	advertising	advertising	NOUN
eistud-26829	146	4	research	research	NOUN
eistud-26829	146	5	,	,	PUNCT
eistud-26829	146	6	9	9	NUM
eistud-26829	146	7	,	,	PUNCT
eistud-26829	146	8	29	29	NUM
eistud-26829	146	9	-	-	SYM
eistud-26829	146	10	35	35	NUM
eistud-26829	146	11	.	.	PUNCT
eistud-26829	146	12	deka	deka	NOUN
eistud-26829	146	13	,	,	PUNCT
eistud-26829	146	14	p.	p.	PROPN
eistud-26829	146	15	k.	k.	PROPN
eistud-26829	147	1	(	(	PUNCT
eistud-26829	147	2	2016	2016	NUM
eistud-26829	147	3	)	)	PUNCT
eistud-26829	147	4	.	.	PUNCT
eistud-26829	148	1	understanding	understand	VERB
eistud-26829	148	2	customer	customer	NOUN
eistud-26829	148	3	loyalty	loyalty	NOUN
eistud-26829	148	4	for	for	ADP
eistud-26829	148	5	retail	retail	ADJ
eistud-26829	148	6	stores	store	NOUN
eistud-26829	148	7	and	and	CCONJ
eistud-26829	148	8	the	the	DET
eistud-26829	148	9	influencing	influence	VERB
eistud-26829	148	10	factors	factor	NOUN
eistud-26829	148	11	.	.	PUNCT
eistud-26829	149	1	journal	journal	NOUN
eistud-26829	149	2	of	of	ADP
eistud-26829	149	3	management	management	NOUN
eistud-26829	149	4	in	in	ADP
eistud-26829	149	5	practice	practice	NOUN
eistud-26829	149	6	,	,	PUNCT
eistud-26829	149	7	1(1	1(1	NUM
eistud-26829	149	8	)	)	PUNCT
eistud-26829	149	9	,	,	PUNCT
eistud-26829	149	10	1	1	NUM
eistud-26829	149	11	-	-	SYM
eistud-26829	149	12	14	14	NUM
eistud-26829	149	13	.	.	PUNCT
eistud-26829	149	14	de	de	PROPN
eistud-26829	149	15	keyzer	keyzer	PROPN
eistud-26829	149	16	,	,	PUNCT
eistud-26829	149	17	f.	f.	PROPN
eistud-26829	149	18	,	,	PUNCT
eistud-26829	149	19	dens	dens	ADP
eistud-26829	149	20	,	,	PUNCT
eistud-26829	149	21	n.	n.	NOUN
eistud-26829	149	22	and	and	CCONJ
eistud-26829	149	23	de	de	X
eistud-26829	149	24	pelsmacker	pelsmacker	NOUN
eistud-26829	149	25	,	,	PUNCT
eistud-26829	149	26	p.	p.	NOUN
eistud-26829	149	27	(	(	PUNCT
eistud-26829	149	28	2019	2019	NUM
eistud-26829	149	29	)	)	PUNCT
eistud-26829	149	30	.	.	PUNCT
eistud-26829	150	1	the	the	DET
eistud-26829	150	2	impact	impact	NOUN
eistud-26829	150	3	of	of	ADP
eistud-26829	150	4	relational	relational	ADJ
eistud-26829	150	5	characteristics	characteristic	NOUN
eistud-26829	150	6	on	on	ADP
eistud-26829	150	7	consumer	consumer	NOUN
eistud-26829	150	8	responses	response	NOUN
eistud-26829	150	9	to	to	ADP
eistud-26829	150	10	word	word	NOUN
eistud-26829	150	11	of	of	ADP
eistud-26829	150	12	mouth	mouth	NOUN
eistud-26829	150	13	on	on	ADP
eistud-26829	150	14	social	social	ADJ
eistud-26829	150	15	networking	networking	NOUN
eistud-26829	150	16	sites	site	NOUN
eistud-26829	150	17	,	,	PUNCT
eistud-26829	150	18	international	international	ADJ
eistud-26829	150	19	journal	journal	NOUN
eistud-26829	150	20	of	of	ADP
eistud-26829	150	21	electronic	electronic	ADJ
eistud-26829	150	22	commerce	commerce	NOUN
eistud-26829	150	23	,	,	PUNCT
eistud-26829	150	24	23(2	23(2	NOUN
eistud-26829	150	25	)	)	PUNCT
eistud-26829	150	26	,	,	PUNCT
eistud-26829	150	27	212	212	NUM
eistud-26829	150	28	-	-	SYM
eistud-26829	150	29	243	243	NUM
eistud-26829	150	30	.	.	PUNCT
eistud-26829	151	1	https://doi.org/10.10	https://doi.org/10.10	PROPN
eistud-26829	151	2	80/10864415.2018.1564551	80/10864415.2018.1564551	NUM
eistud-26829	151	3	dillman	dillman	PROPN
eistud-26829	151	4	,	,	PUNCT
eistud-26829	151	5	d.	d.	PROPN
eistud-26829	151	6	a.	a.	PROPN
eistud-26829	151	7	(	(	PUNCT
eistud-26829	151	8	2007	2007	NUM
eistud-26829	151	9	)	)	PUNCT
eistud-26829	151	10	.	.	PUNCT
eistud-26829	152	1	mail	mail	NOUN
eistud-26829	152	2	and	and	CCONJ
eistud-26829	152	3	internet	internet	NOUN
eistud-26829	152	4	surveys	survey	NOUN
eistud-26829	152	5	(	(	PUNCT
eistud-26829	152	6	p.	p.	NOUN
eistud-26829	152	7	542	542	NUM
eistud-26829	152	8	)	)	PUNCT
eistud-26829	152	9	.	.	PUNCT
eistud-26829	153	1	hoboken	hoboken	PROPN
eistud-26829	153	2	,	,	PUNCT
eistud-26829	153	3	new	new	PROPN
eistud-26829	153	4	jersey	jersey	PROPN
eistud-26829	153	5	:	:	PUNCT
eistud-26829	153	6	john	john	PROPN
eistud-26829	153	7	wiley	wiley	PROPN
eistud-26829	153	8	&	&	CCONJ
eistud-26829	153	9	sons	sons	PROPN
eistud-26829	153	10	,	,	PUNCT
eistud-26829	153	11	inc	inc	PROPN
eistud-26829	153	12	.	.	PROPN
eistud-26829	153	13	hanna	hanna	PROPN
eistud-26829	153	14	,	,	PUNCT
eistud-26829	153	15	r.	r.	PROPN
eistud-26829	153	16	,	,	PUNCT
eistud-26829	153	17	rohm	rohm	PROPN
eistud-26829	153	18	,	,	PUNCT
eistud-26829	153	19	a.	a.	NOUN
eistud-26829	153	20	,	,	PUNCT
eistud-26829	153	21	and	and	CCONJ
eistud-26829	153	22	crittenden	crittenden	PROPN
eistud-26829	153	23	.	.	PUNCT
eistud-26829	154	1	(	(	PUNCT
eistud-26829	154	2	2011	2011	NUM
eistud-26829	154	3	)	)	PUNCT
eistud-26829	154	4	.	.	PUNCT
eistud-26829	155	1	we	we	PRON
eistud-26829	155	2	're	be	AUX
eistud-26829	155	3	european	european	ADJ
eistud-26829	155	4	integrat	integrat	NOUN
eistud-26829	155	5	ion	ion	NOUN
eistud-26829	155	6	studies	study	NOUN
eistud-26829	155	7	2020/14	2020/14	NUM
eistud-26829	155	8	88	88	NUM
eistud-26829	155	9	all	all	PRON
eistud-26829	155	10	connected	connect	VERB
eistud-26829	155	11	:	:	PUNCT
eistud-26829	155	12	the	the	DET
eistud-26829	155	13	power	power	NOUN
eistud-26829	155	14	of	of	ADP
eistud-26829	155	15	the	the	DET
eistud-26829	155	16	social	social	ADJ
eistud-26829	155	17	media	medium	NOUN
eistud-26829	155	18	ecosystem	ecosystem	NOUN
eistud-26829	155	19	.	.	PUNCT
eistud-26829	156	1	business	business	NOUN
eistud-26829	156	2	horizons	horizon	NOUN
eistud-26829	156	3	,	,	PUNCT
eistud-26829	156	4	54(3	54(3	NUM
eistud-26829	156	5	)	)	PUNCT
eistud-26829	156	6	,	,	PUNCT
eistud-26829	156	7	265	265	NUM
eistud-26829	156	8	-	-	SYM
eistud-26829	156	9	273	273	NUM
eistud-26829	156	10	.	.	PUNCT
eistud-26829	157	1	https://	https://	PROPN
eistud-26829	157	2	doi.org/10.1016/j.bushor.2011.01.007	doi.org/10.1016/j.bushor.2011.01.007	VERB
eistud-26829	157	3	hoffmann	hoffmann	PROPN
eistud-26829	157	4	,	,	PUNCT
eistud-26829	157	5	n.	n.	PROPN
eistud-26829	157	6	(	(	PUNCT
eistud-26829	157	7	2013	2013	NUM
eistud-26829	157	8	)	)	PUNCT
eistud-26829	157	9	.	.	PUNCT
eistud-26829	158	1	loyalty	loyalty	NOUN
eistud-26829	158	2	schemes	scheme	NOUN
eistud-26829	158	3	in	in	ADP
eistud-26829	158	4	retailing	retailing	NOUN
eistud-26829	158	5	:	:	PUNCT
eistud-26829	158	6	a	a	DET
eistud-26829	158	7	comparison	comparison	NOUN
eistud-26829	158	8	of	of	ADP
eistud-26829	158	9	stand	stand	NOUN
eistud-26829	158	10	-	-	PUNCT
eistud-26829	158	11	alone	alone	ADJ
eistud-26829	158	12	and	and	CCONJ
eistud-26829	158	13	multi	multi	ADJ
eistud-26829	158	14	-	-	ADJ
eistud-26829	158	15	partner	partner	ADJ
eistud-26829	158	16	programs	program	NOUN
eistud-26829	158	17	(	(	PUNCT
eistud-26829	158	18	p.	p.	NOUN
eistud-26829	158	19	291	291	NUM
eistud-26829	158	20	)	)	PUNCT
eistud-26829	158	21	.	.	PUNCT
eistud-26829	159	1	frankfurt	frankfurt	PROPN
eistud-26829	159	2	am	be	AUX
eistud-26829	159	3	main	main	ADJ
eistud-26829	159	4	:	:	PUNCT
eistud-26829	159	5	peter	peter	PROPN
eistud-26829	159	6	lang	lang	PROPN
eistud-26829	159	7	,	,	PUNCT
eistud-26829	159	8	gmbh	gmbh	PROPN
eistud-26829	159	9	.	.	PUNCT
eistud-26829	160	1	kaplan	kaplan	PROPN
eistud-26829	160	2	,	,	PUNCT
eistud-26829	160	3	a.m.	a.m.	PROPN
eistud-26829	160	4	&	&	CCONJ
eistud-26829	160	5	haenlein	haenlein	ADV
eistud-26829	160	6	,	,	PUNCT
eistud-26829	160	7	m.	m.	NOUN
eistud-26829	160	8	(	(	PUNCT
eistud-26829	160	9	2010	2010	NUM
eistud-26829	160	10	)	)	PUNCT
eistud-26829	160	11	.	.	PUNCT
eistud-26829	161	1	users	user	NOUN
eistud-26829	161	2	of	of	ADP
eistud-26829	161	3	the	the	DET
eistud-26829	161	4	world	world	NOUN
eistud-26829	161	5	,	,	PUNCT
eistud-26829	161	6	unite	unite	NOUN
eistud-26829	161	7	!	!	PUNCT
eistud-26829	162	1	the	the	DET
eistud-26829	162	2	challenges	challenge	NOUN
eistud-26829	162	3	and	and	CCONJ
eistud-26829	162	4	opportunities	opportunity	NOUN
eistud-26829	162	5	of	of	ADP
eistud-26829	162	6	social	social	ADJ
eistud-26829	162	7	media	medium	NOUN
eistud-26829	162	8	.	.	PUNCT
eistud-26829	163	1	kelley	kelley	PROPN
eistud-26829	163	2	school	school	PROPN
eistud-26829	163	3	of	of	ADP
eistud-26829	163	4	business	business	NOUN
eistud-26829	163	5	conference	conference	NOUN
eistud-26829	163	6	.	.	PUNCT
eistud-26829	164	1	retrieved	retrieve	VERB
eistud-26829	164	2	15	15	NUM
eistud-26829	164	3	april	april	PROPN
eistud-26829	164	4	,	,	PUNCT
eistud-26829	164	5	2020	2020	NUM
eistud-26829	164	6	from	from	ADP
eistud-26829	164	7	http://aisel.aisnet	http://aisel.aisnet	NOUN
eistud-26829	164	8	.	.	PUNCT
eistud-26829	165	1	org	org	ADJ
eistud-26829	165	2	/	/	SYM
eistud-26829	165	3	confirm2018/49	confirm2018/49	NOUN
eistud-26829	165	4	https://doi.org/10.1016/j	https://doi.org/10.1016/j	NOUN
eistud-26829	165	5	.	.	PUNCT
eistud-26829	166	1	bushor.2009.09.003	bushor.2009.09.003	PUNCT
eistud-26829	167	1	karjaluoto	karjaluoto	PROPN
eistud-26829	167	2	,	,	PUNCT
eistud-26829	167	3	h.	h.	PROPN
eistud-26829	167	4	,	,	PUNCT
eistud-26829	167	5	munnukka	munnukka	PROPN
eistud-26829	167	6	,	,	PUNCT
eistud-26829	167	7	j.	j.	PROPN
eistud-26829	167	8	&	&	CCONJ
eistud-26829	167	9	tikkanen	tikkanen	PROPN
eistud-26829	167	10	,	,	PUNCT
eistud-26829	167	11	a.	a.	NOUN
eistud-26829	167	12	(	(	PUNCT
eistud-26829	167	13	2014	2014	NUM
eistud-26829	167	14	)	)	PUNCT
eistud-26829	167	15	.	.	PUNCT
eistud-26829	168	1	are	be	AUX
eistud-26829	168	2	facebook	facebook	PROPN
eistud-26829	168	3	brand	brand	PROPN
eistud-26829	168	4	community	community	NOUN
eistud-26829	168	5	members	member	NOUN
eistud-26829	168	6	https://	https://	PROPN
eistud-26829	168	7	doi.org/10.1037/t43787-000	doi.org/10.1037/t43787-000	VERB
eistud-26829	168	8	really	really	ADV
eistud-26829	168	9	loyal	loyal	ADJ
eistud-26829	168	10	to	to	ADP
eistud-26829	168	11	the	the	DET
eistud-26829	168	12	brand	brand	NOUN
eistud-26829	168	13	?	?	PUNCT
eistud-26829	169	1	bled	bleed	VERB
eistud-26829	169	2	econference	econference	NOUN
eistud-26829	169	3	.	.	PUNCT
eistud-26829	170	1	retrieved	retrieve	VERB
eistud-26829	170	2	28	28	NUM
eistud-26829	170	3	may	may	AUX
eistud-26829	170	4	,	,	PUNCT
eistud-26829	170	5	2020	2020	NUM
eistud-26829	170	6	from	from	ADP
eistud-26829	170	7	https://pdfs.semanticscholar.org/5229/037a2d7540f84c8749b296536c666151dd5d.pdf	https://pdfs.semanticscholar.org/5229/037a2d7540f84c8749b296536c666151dd5d.pdf	PROPN
eistud-26829	170	8	khan	khan	PROPN
eistud-26829	170	9	,	,	PUNCT
eistud-26829	170	10	b.	b.	PROPN
eistud-26829	170	11	m.	m.	PROPN
eistud-26829	170	12	(	(	PUNCT
eistud-26829	170	13	2009	2009	NUM
eistud-26829	170	14	)	)	PUNCT
eistud-26829	170	15	.	.	PUNCT
eistud-26829	171	1	consumers	consumer	NOUN
eistud-26829	171	2	and	and	CCONJ
eistud-26829	171	3	their	their	PRON
eistud-26829	171	4	brands	brand	NOUN
eistud-26829	171	5	:	:	PUNCT
eistud-26829	171	6	deciphering	decipher	VERB
eistud-26829	171	7	dimensions	dimension	NOUN
eistud-26829	171	8	of	of	ADP
eistud-26829	171	9	loyalty	loyalty	NOUN
eistud-26829	171	10	.	.	PUNCT
eistud-26829	172	1	international	international	ADJ
eistud-26829	172	2	journal	journal	PROPN
eistud-26829	172	3	of	of	ADP
eistud-26829	172	4	business	business	NOUN
eistud-26829	172	5	insights	insight	NOUN
eistud-26829	172	6	&	&	CCONJ
eistud-26829	172	7	transformation	transformation	NOUN
eistud-26829	172	8	,	,	PUNCT
eistud-26829	172	9	2(1	2(1	NUM
eistud-26829	172	10	)	)	PUNCT
eistud-26829	172	11	,	,	PUNCT
eistud-26829	172	12	84	84	NUM
eistud-26829	172	13	-	-	SYM
eistud-26829	172	14	92	92	NUM
eistud-26829	172	15	.	.	PUNCT
eistud-26829	173	1	kristapsone	kristapsone	PROPN
eistud-26829	173	2	,	,	PUNCT
eistud-26829	173	3	s.	s.	PROPN
eistud-26829	173	4	,	,	PUNCT
eistud-26829	173	5	kamerāde	kamerāde	PROPN
eistud-26829	173	6	,	,	PUNCT
eistud-26829	173	7	d.	d.	PROPN
eistud-26829	173	8	,	,	PUNCT
eistud-26829	173	9	et	et	PROPN
eistud-26829	173	10	al	al	PROPN
eistud-26829	173	11	.	.	PUNCT
eistud-26829	174	1	(	(	PUNCT
eistud-26829	174	2	2011	2011	NUM
eistud-26829	174	3	)	)	PUNCT
eistud-26829	174	4	.	.	PUNCT
eistud-26829	175	1	ievads	ievad	VERB
eistud-26829	175	2	pētniecībā	pētniecībā	PROPN
eistud-26829	175	3	:	:	PUNCT
eistud-26829	175	4	stratēģijas	stratēģijas	NOUN
eistud-26829	175	5	,	,	PUNCT
eistud-26829	175	6	dizaini	dizaini	PROPN
eistud-26829	175	7	,	,	PUNCT
eistud-26829	175	8	metode	metode	PROPN
eistud-26829	175	9	(	(	PUNCT
eistud-26829	175	10	p.	p.	NOUN
eistud-26829	175	11	284	284	NUM
eistud-26829	175	12	)	)	PUNCT
eistud-26829	175	13	.	.	PUNCT
eistud-26829	176	1	rīga	rīga	NOUN
eistud-26829	176	2	:	:	PUNCT
eistud-26829	176	3	raka	raka	PROPN
eistud-26829	176	4	.	.	PUNCT
eistud-26829	177	1	lekhanya	lekhanya	PROPN
eistud-26829	177	2	,	,	PUNCT
eistud-26829	177	3	l.m	l.m	PROPN
eistud-26829	177	4	.	.	PROPN
eistud-26829	177	5	(	(	PUNCT
eistud-26829	177	6	2013	2013	NUM
eistud-26829	177	7	)	)	PUNCT
eistud-26829	177	8	.	.	PUNCT
eistud-26829	178	1	the	the	DET
eistud-26829	178	2	use	use	NOUN
eistud-26829	178	3	of	of	ADP
eistud-26829	178	4	social	social	ADJ
eistud-26829	178	5	media	medium	NOUN
eistud-26829	178	6	and	and	CCONJ
eistud-26829	178	7	social	social	ADJ
eistud-26829	178	8	networks	network	NOUN
eistud-26829	178	9	as	as	ADP
eistud-26829	178	10	the	the	DET
eistud-26829	178	11	promotional	promotional	ADJ
eistud-26829	178	12	tool	tool	NOUN
eistud-26829	178	13	for	for	ADP
eistud-26829	178	14	rural	rural	ADJ
eistud-26829	178	15	small	small	ADJ
eistud-26829	178	16	,	,	PUNCT
eistud-26829	178	17	medium	medium	ADJ
eistud-26829	178	18	and	and	CCONJ
eistud-26829	178	19	micro	micro	ADJ
eistud-26829	178	20	enterprises	enterprise	NOUN
eistud-26829	178	21	in	in	ADP
eistud-26829	178	22	kwazulu	kwazulu	PROPN
eistud-26829	178	23	-	-	PUNCT
eistud-26829	178	24	natal	natal	NOUN
eistud-26829	178	25	.	.	PUNCT
eistud-26829	179	1	international	international	ADJ
eistud-26829	179	2	journal	journal	PROPN
eistud-26829	179	3	of	of	ADP
eistud-26829	179	4	scientific	scientific	ADJ
eistud-26829	179	5	and	and	CCONJ
eistud-26829	179	6	research	research	NOUN
eistud-26829	179	7	publications	publication	NOUN
eistud-26829	179	8	,	,	PUNCT
eistud-26829	179	9	3(7	3(7	NUM
eistud-26829	179	10	)	)	PUNCT
eistud-26829	179	11	,	,	PUNCT
eistud-26829	179	12	1	1	NUM
eistud-26829	179	13	-	-	SYM
eistud-26829	179	14	7	7	NUM
eistud-26829	179	15	.	.	PUNCT
eistud-26829	180	1	leonardi	leonardi	PROPN
eistud-26829	180	2	,	,	PUNCT
eistud-26829	180	3	p.m.	p.m.	NOUN
eistud-26829	180	4	,	,	PUNCT
eistud-26829	180	5	huysman	huysman	NOUN
eistud-26829	180	6	,	,	PUNCT
eistud-26829	180	7	m.	m.	NOUN
eistud-26829	180	8	,	,	PUNCT
eistud-26829	180	9	and	and	CCONJ
eistud-26829	180	10	steinfield	steinfield	PROPN
eistud-26829	180	11	,	,	PUNCT
eistud-26829	180	12	c.	c.	PROPN
eistud-26829	180	13	(	(	PUNCT
eistud-26829	180	14	2013	2013	NUM
eistud-26829	180	15	)	)	PUNCT
eistud-26829	180	16	.	.	PUNCT
eistud-26829	181	1	enterprise	enterprise	NOUN
eistud-26829	181	2	social	social	ADJ
eistud-26829	181	3	media	medium	NOUN
eistud-26829	181	4	:	:	PUNCT
eistud-26829	181	5	definition	definition	NOUN
eistud-26829	181	6	,	,	PUNCT
eistud-26829	181	7	history	history	NOUN
eistud-26829	181	8	,	,	PUNCT
eistud-26829	181	9	and	and	CCONJ
eistud-26829	181	10	prospects	prospect	NOUN
eistud-26829	181	11	for	for	ADP
eistud-26829	181	12	the	the	DET
eistud-26829	181	13	study	study	NOUN
eistud-26829	181	14	of	of	ADP
eistud-26829	181	15	social	social	ADJ
eistud-26829	181	16	technologies	technology	NOUN
eistud-26829	181	17	in	in	ADP
eistud-26829	181	18	organizations	organization	NOUN
eistud-26829	181	19	.	.	PUNCT
eistud-26829	182	1	journal	journal	PROPN
eistud-26829	182	2	of	of	ADP
eistud-26829	182	3	computer	computer	NOUN
eistud-26829	182	4	-	-	PUNCT
eistud-26829	182	5	mediated	mediate	VERB
eistud-26829	182	6	communication	communication	NOUN
eistud-26829	182	7	,	,	PUNCT
eistud-26829	182	8	19	19	NUM
eistud-26829	182	9	,	,	PUNCT
eistud-26829	182	10	1	1	NUM
eistud-26829	182	11	-	-	SYM
eistud-26829	182	12	19	19	NUM
eistud-26829	182	13	.	.	PUNCT
eistud-26829	183	1	https://doi.org/10.1111/	https://doi.org/10.1111/	PROPN
eistud-26829	183	2	jcc4.12029	jcc4.12029	PROPN
eistud-26829	183	3	levy	levy	NOUN
eistud-26829	183	4	,	,	PUNCT
eistud-26829	183	5	m.	m.	NOUN
eistud-26829	183	6	,	,	PUNCT
eistud-26829	183	7	weitz	weitz	PROPN
eistud-26829	183	8	,	,	PUNCT
eistud-26829	183	9	b.	b.	PROPN
eistud-26829	183	10	a.	a.	PROPN
eistud-26829	183	11	,	,	PUNCT
eistud-26829	183	12	&	&	CCONJ
eistud-26829	183	13	grewal	grewal	PROPN
eistud-26829	183	14	,	,	PUNCT
eistud-26829	183	15	d.	d.	PROPN
eistud-26829	183	16	(	(	PUNCT
eistud-26829	183	17	2014	2014	NUM
eistud-26829	183	18	)	)	PUNCT
eistud-26829	183	19	.	.	PUNCT
eistud-26829	184	1	retailing	retailing	NOUN
eistud-26829	184	2	management	management	NOUN
eistud-26829	184	3	(	(	PUNCT
eistud-26829	184	4	p.	p.	NOUN
eistud-26829	184	5	708	708	NUM
eistud-26829	184	6	)	)	PUNCT
eistud-26829	184	7	.	.	PUNCT
eistud-26829	185	1	new	new	PROPN
eistud-26829	185	2	york	york	PROPN
eistud-26829	185	3	:	:	PUNCT
eistud-26829	185	4	mcgraw	mcgraw	PROPN
eistud-26829	185	5	-	-	PUNCT
eistud-26829	185	6	hill	hill	NOUN
eistud-26829	185	7	education	education	NOUN
eistud-26829	185	8	.	.	PUNCT
eistud-26829	186	1	linina	linina	PROPN
eistud-26829	186	2	,	,	PUNCT
eistud-26829	186	3	i.	i.	PROPN
eistud-26829	186	4	,	,	PUNCT
eistud-26829	186	5	and	and	CCONJ
eistud-26829	186	6	zvirgzdina	zvirgzdina	PROPN
eistud-26829	186	7	,	,	PUNCT
eistud-26829	186	8	r.	r.	PROPN
eistud-26829	186	9	(	(	PUNCT
eistud-26829	186	10	2016	2016	NUM
eistud-26829	186	11	)	)	PUNCT
eistud-26829	186	12	.	.	PUNCT
eistud-26829	187	1	the	the	DET
eistud-26829	187	2	consumer	consumer	NOUN
eistud-26829	187	3	loyality	loyality	NOUN
eistud-26829	187	4	formation	formation	NOUN
eistud-26829	187	5	process	process	NOUN
eistud-26829	187	6	and	and	CCONJ
eistud-26829	187	7	its	its	PRON
eistud-26829	187	8	particularities	particularity	NOUN
eistud-26829	187	9	in	in	ADP
eistud-26829	187	10	the	the	DET
eistud-26829	187	11	retail	retail	ADJ
eistud-26829	187	12	sector	sector	NOUN
eistud-26829	187	13	.	.	PUNCT
eistud-26829	188	1	journal	journal	NOUN
eistud-26829	188	2	of	of	ADP
eistud-26829	188	3	business	business	NOUN
eistud-26829	188	4	economics	economic	NOUN
eistud-26829	188	5	and	and	CCONJ
eistud-26829	188	6	management	management	NOUN
eistud-26829	188	7	,	,	PUNCT
eistud-26829	188	8	retrieved	retrieve	VERB
eistud-26829	188	9	20	20	NUM
eistud-26829	188	10	may	may	NOUN
eistud-26829	188	11	,	,	PUNCT
eistud-26829	188	12	2020	2020	NUM
eistud-26829	188	13	from	from	ADP
eistud-26829	188	14	http://bm.vgtu.lt/index.php/verslas/2016/	http://bm.vgtu.lt/index.php/verslas/2016/	PROPN
eistud-26829	188	15	paper	paper	NOUN
eistud-26829	188	16	/	/	SYM
eistud-26829	188	17	viewfile/23/23	viewfile/23/23	ADJ
eistud-26829	188	18	https://doi.org/10.3846/	https://doi.org/10.3846/	PROPN
eistud-26829	188	19	bm.2016.22	bm.2016.22	NOUN
eistud-26829	188	20	linina	linina	PROPN
eistud-26829	188	21	,	,	PUNCT
eistud-26829	188	22	i.	i.	PROPN
eistud-26829	188	23	,	,	PUNCT
eistud-26829	188	24	vevere	vevere	PROPN
eistud-26829	188	25	,	,	PUNCT
eistud-26829	188	26	v.	v.	ADV
eistud-26829	188	27	,	,	PUNCT
eistud-26829	188	28	and	and	CCONJ
eistud-26829	188	29	zvirgzdina	zvirgzdina	PROPN
eistud-26829	188	30	,	,	PUNCT
eistud-26829	188	31	r.	r.	PROPN
eistud-26829	188	32	(	(	PUNCT
eistud-26829	188	33	2019	2019	NUM
eistud-26829	188	34	)	)	PUNCT
eistud-26829	188	35	.	.	PUNCT
eistud-26829	189	1	corporate	corporate	ADJ
eistud-26829	189	2	social	social	ADJ
eistud-26829	189	3	responsibility	responsibility	NOUN
eistud-26829	189	4	and	and	CCONJ
eistud-26829	189	5	loyalty	loyalty	NOUN
eistud-26829	189	6	formation	formation	NOUN
eistud-26829	189	7	mechanisms	mechanism	NOUN
eistud-26829	189	8	in	in	ADP
eistud-26829	189	9	retailing	retailing	NOUN
eistud-26829	189	10	.	.	PUNCT
eistud-26829	190	1	in	in	ADP
eistud-26829	190	2	k.s	k.s	PROPN
eistud-26829	190	3	.	.	PROPN
eistud-26829	190	4	soliman	soliman	PROPN
eistud-26829	190	5	(	(	PUNCT
eistud-26829	190	6	ed	ed	NOUN
eistud-26829	190	7	.	.	PUNCT
eistud-26829	190	8	)	)	PUNCT
eistud-26829	190	9	,	,	PUNCT
eistud-26829	190	10	vision	vision	NOUN
eistud-26829	190	11	2025	2025	NUM
eistud-26829	190	12	:	:	PUNCT
eistud-26829	190	13	education	education	NOUN
eistud-26829	190	14	excellence	excellence	NOUN
eistud-26829	190	15	and	and	CCONJ
eistud-26829	190	16	management	management	NOUN
eistud-26829	190	17	of	of	ADP
eistud-26829	190	18	innovations	innovation	NOUN
eistud-26829	190	19	through	through	ADP
eistud-26829	190	20	sustainable	sustainable	ADJ
eistud-26829	190	21	economic	economic	ADJ
eistud-26829	190	22	competitive	competitive	ADJ
eistud-26829	190	23	advantage	advantage	NOUN
eistud-26829	190	24	.	.	PUNCT
eistud-26829	191	1	proceedings	proceeding	NOUN
eistud-26829	191	2	of	of	ADP
eistud-26829	191	3	the	the	DET
eistud-26829	191	4	34th	34th	ADJ
eistud-26829	191	5	international	international	ADJ
eistud-26829	191	6	business	business	NOUN
eistud-26829	191	7	information	information	PROPN
eistud-26829	191	8	management	management	PROPN
eistud-26829	191	9	association	association	PROPN
eistud-26829	191	10	conference	conference	PROPN
eistud-26829	191	11	(	(	PUNCT
eistud-26829	191	12	ibima	ibima	PROPN
eistud-26829	191	13	)	)	PUNCT
eistud-26829	191	14	(	(	PUNCT
eistud-26829	191	15	pp	pp	ADJ
eistud-26829	191	16	.	.	PUNCT
eistud-26829	192	1	5333	5333	NUM
eistud-26829	192	2	-	-	SYM
eistud-26829	192	3	5343	5343	NUM
eistud-26829	192	4	)	)	PUNCT
eistud-26829	192	5	.	.	PUNCT
eistud-26829	193	1	madrid	madrid	PROPN
eistud-26829	193	2	:	:	PUNCT
eistud-26829	194	1	ibima	ibima	PROPN
eistud-26829	194	2	.	.	PUNCT
eistud-26829	194	3	linina	linina	PROPN
eistud-26829	194	4	,	,	PUNCT
eistud-26829	194	5	i.	i.	PROPN
eistud-26829	194	6	,	,	PUNCT
eistud-26829	194	7	zvirgzdina	zvirgzdina	PROPN
eistud-26829	194	8	,	,	PUNCT
eistud-26829	194	9	r.	r.	PROPN
eistud-26829	194	10	(	(	PUNCT
eistud-26829	194	11	2020	2020	NUM
eistud-26829	194	12	)	)	PUNCT
eistud-26829	194	13	.	.	PUNCT
eistud-26829	195	1	evaluation	evaluation	NOUN
eistud-26829	195	2	of	of	ADP
eistud-26829	195	3	buyer	buyer	NOUN
eistud-26829	195	4	's	's	PART
eistud-26829	195	5	loyalty	loyalty	NOUN
eistud-26829	195	6	process	process	NOUN
eistud-26829	195	7	in	in	ADP
eistud-26829	195	8	retail	retail	ADJ
eistud-26829	195	9	companies	company	NOUN
eistud-26829	195	10	in	in	ADP
eistud-26829	195	11	latvia	latvia	PROPN
eistud-26829	195	12	under	under	ADP
eistud-26829	195	13	the	the	DET
eistud-26829	195	14	conditions	condition	NOUN
eistud-26829	195	15	of	of	ADP
eistud-26829	195	16	globalization	globalization	NOUN
eistud-26829	195	17	.	.	PUNCT
eistud-26829	196	1	in	in	ADP
eistud-26829	196	2	t.	t.	PROPN
eistud-26829	196	3	kliestik	kliestik	PROPN
eistud-26829	196	4	(	(	PUNCT
eistud-26829	196	5	ed	ed	NOUN
eistud-26829	196	6	.	.	PUNCT
eistud-26829	196	7	)	)	PUNCT
eistud-26829	196	8	,	,	PUNCT
eistud-26829	196	9	globalization	globalization	NOUN
eistud-26829	196	10	andiits	andiit	VERB
eistud-26829	196	11	socio	socio	NOUN
eistud-26829	196	12	-	-	PUNCT
eistud-26829	196	13	economic	economic	ADJ
eistud-26829	196	14	consequences	consequence	NOUN
eistud-26829	196	15	2019	2019	NUM
eistud-26829	196	16	sustainability	sustainability	NOUN
eistud-26829	196	17	in	in	ADP
eistud-26829	196	18	the	the	DET
eistud-26829	196	19	global	global	ADJ
eistud-26829	196	20	-	-	PUNCT
eistud-26829	196	21	knowledge	knowledge	NOUN
eistud-26829	196	22	economy	economy	NOUN
eistud-26829	196	23	,	,	PUNCT
eistud-26829	196	24	shs	shs	PROPN
eistud-26829	196	25	web	web	NOUN
eistud-26829	196	26	conf	conf	NOUN
eistud-26829	196	27	.	.	PUNCT
eistud-26829	196	28	,	,	PUNCT
eistud-26829	196	29	74	74	NUM
eistud-26829	196	30	retrieved	retrieve	VERB
eistud-26829	196	31	from	from	ADP
eistud-26829	196	32	https://www.shs-conferences.org/articles/	https://www.shs-conferences.org/articles/	PROPN
eistud-26829	196	33	shsconf	shsconf	PROPN
eistud-26829	196	34	/	/	SYM
eistud-26829	196	35	abs/2020/02	abs/2020/02	PROPN
eistud-26829	196	36	/	/	SYM
eistud-26829	196	37	shsconf_glob2020_04013/	shsconf_glob2020_04013/	PROPN
eistud-26829	196	38	shsconf_glob2020_04013.htm	shsconf_glob2020_04013.htm	PROPN
eistud-26829	197	1	https://doi	https://doi	PROPN
eistud-26829	197	2	.	.	PUNCT
eistud-26829	198	1	org/10.1051	org/10.1051	PROPN
eistud-26829	198	2	/	/	SYM
eistud-26829	198	3	shsconf/20207404013	shsconf/20207404013	ADJ
eistud-26829	198	4	neti	neti	PROPN
eistud-26829	198	5	,	,	PUNCT
eistud-26829	198	6	s.	s.	PROPN
eistud-26829	198	7	(	(	PUNCT
eistud-26829	198	8	2011	2011	NUM
eistud-26829	198	9	)	)	PUNCT
eistud-26829	198	10	.	.	PUNCT
eistud-26829	199	1	social	social	ADJ
eistud-26829	199	2	media	medium	NOUN
eistud-26829	199	3	and	and	CCONJ
eistud-26829	199	4	its	its	PRON
eistud-26829	199	5	role	role	NOUN
eistud-26829	199	6	in	in	ADP
eistud-26829	199	7	marketing	marketing	NOUN
eistud-26829	199	8	.	.	PUNCT
eistud-26829	200	1	international	international	ADJ
eistud-26829	200	2	journal	journal	NOUN
eistud-26829	200	3	of	of	ADP
eistud-26829	200	4	enterprise	enterprise	NOUN
eistud-26829	200	5	computing	computing	NOUN
eistud-26829	200	6	and	and	CCONJ
eistud-26829	200	7	business	business	NOUN
eistud-26829	200	8	systems	system	NOUN
eistud-26829	200	9	,	,	PUNCT
eistud-26829	200	10	1(2	1(2	NUM
eistud-26829	200	11	)	)	PUNCT
eistud-26829	200	12	,	,	PUNCT
eistud-26829	200	13	1	1	NUM
eistud-26829	200	14	-	-	SYM
eistud-26829	200	15	15	15	NUM
eistud-26829	200	16	.	.	PUNCT
eistud-26829	201	1	oliver	oliver	PROPN
eistud-26829	201	2	,	,	PUNCT
eistud-26829	201	3	r.	r.	PROPN
eistud-26829	201	4	l.	l.	PROPN
eistud-26829	201	5	(	(	PUNCT
eistud-26829	201	6	1999	1999	NUM
eistud-26829	201	7	)	)	PUNCT
eistud-26829	201	8	.	.	PUNCT
eistud-26829	202	1	whence	whence	NOUN
eistud-26829	202	2	customer	customer	NOUN
eistud-26829	202	3	loyalty	loyalty	NOUN
eistud-26829	202	4	?	?	PUNCT
eistud-26829	202	5	,	,	PUNCT
eistud-26829	202	6	journal	journal	NOUN
eistud-26829	202	7	of	of	ADP
eistud-26829	202	8	marketing	marketing	NOUN
eistud-26829	202	9	,	,	PUNCT
eistud-26829	202	10	63	63	NUM
eistud-26829	202	11	,	,	PUNCT
eistud-26829	202	12	special	special	ADJ
eistud-26829	202	13	issue	issue	NOUN
eistud-26829	202	14	,	,	PUNCT
eistud-26829	202	15	33	33	NUM
eistud-26829	202	16	-	-	SYM
eistud-26829	202	17	44	44	NUM
eistud-26829	202	18	.	.	PUNCT
eistud-26829	203	1	https://doi.org/10.2307/1252099	https://doi.org/10.2307/1252099	NOUN
eistud-26829	203	2	poturak	poturak	PROPN
eistud-26829	203	3	,	,	PUNCT
eistud-26829	203	4	m.	m.	NOUN
eistud-26829	203	5	,	,	PUNCT
eistud-26829	203	6	and	and	CCONJ
eistud-26829	203	7	softić	softić	NOUN
eistud-26829	203	8	,	,	PUNCT
eistud-26829	203	9	s.	s.	PROPN
eistud-26829	203	10	(	(	PUNCT
eistud-26829	203	11	2019	2019	NUM
eistud-26829	203	12	)	)	PUNCT
eistud-26829	203	13	.	.	PUNCT
eistud-26829	204	1	influence	influence	NOUN
eistud-26829	204	2	of	of	ADP
eistud-26829	204	3	social	social	ADJ
eistud-26829	204	4	media	medium	NOUN
eistud-26829	204	5	content	content	NOUN
eistud-26829	204	6	on	on	ADP
eistud-26829	204	7	consumer	consumer	NOUN
eistud-26829	204	8	purchase	purchase	NOUN
eistud-26829	204	9	intention	intention	NOUN
eistud-26829	204	10	:	:	PUNCT
eistud-26829	204	11	mediation	mediation	NOUN
eistud-26829	204	12	effect	effect	NOUN
eistud-26829	204	13	of	of	ADP
eistud-26829	204	14	brand	brand	NOUN
eistud-26829	204	15	equity	equity	NOUN
eistud-26829	204	16	.	.	PUNCT
eistud-26829	205	1	eurasian	eurasian	ADJ
eistud-26829	205	2	journal	journal	PROPN
eistud-26829	205	3	of	of	ADP
eistud-26829	205	4	business	business	NOUN
eistud-26829	205	5	and	and	CCONJ
eistud-26829	205	6	economics	economic	NOUN
eistud-26829	205	7	,	,	PUNCT
eistud-26829	205	8	12(23	12(23	NOUN
eistud-26829	205	9	)	)	PUNCT
eistud-26829	205	10	,	,	PUNCT
eistud-26829	205	11	17	17	NUM
eistud-26829	205	12	-	-	SYM
eistud-26829	205	13	43	43	NUM
eistud-26829	205	14	.	.	PUNCT
eistud-26829	206	1	https://	https://	PROPN
eistud-26829	206	2	doi.org/10.17015/ejbe.2019.023.02	doi.org/10.17015/ejbe.2019.023.02	PROPN
eistud-26829	206	3	pricewaterhousecoopers	pricewaterhousecooper	NOUN
eistud-26829	206	4	.	.	PUNCT
eistud-26829	207	1	(	(	PUNCT
eistud-26829	207	2	2020	2020	NUM
eistud-26829	207	3	)	)	PUNCT
eistud-26829	207	4	.	.	PUNCT
eistud-26829	208	1	weathering	weather	VERB
eistud-26829	208	2	the	the	DET
eistud-26829	208	3	economic	economic	ADJ
eistud-26829	208	4	impacts	impact	NOUN
eistud-26829	208	5	of	of	ADP
eistud-26829	208	6	coronavirus	coronavirus	NOUN
eistud-26829	208	7	:	:	PUNCT
eistud-26829	208	8	how	how	SCONJ
eistud-26829	208	9	can	can	AUX
eistud-26829	208	10	retailers	retailer	NOUN
eistud-26829	208	11	/	/	SYM
eistud-26829	208	12	consumer	consumer	NOUN
eistud-26829	208	13	goods	good	NOUN
eistud-26829	208	14	companies	company	NOUN
eistud-26829	208	15	turn	turn	VERB
eistud-26829	208	16	crisis	crisis	NOUN
eistud-26829	208	17	into	into	ADP
eistud-26829	208	18	opportunities	opportunity	NOUN
eistud-26829	208	19	?	?	PUNCT
eistud-26829	209	1	retrieved	retrieve	VERB
eistud-26829	209	2	may	may	AUX
eistud-26829	209	3	25	25	NUM
eistud-26829	209	4	,	,	PUNCT
eistud-26829	209	5	2020	2020	NUM
eistud-26829	209	6	from	from	ADP
eistud-26829	209	7	https://www.pwccn.com/en/industries/retail-and-consumer/publications/impacts-of-coronavirus-turn-into-opportunities.html	https://www.pwccn.com/en/industries/retail-and-consumer/publications/impacts-of-coronavirus-turn-into-opportunities.html	PROPN
eistud-26829	209	8	pütter	pütter	NOUN
eistud-26829	209	9	,	,	PUNCT
eistud-26829	209	10	m.	m.	NOUN
eistud-26829	209	11	(	(	PUNCT
eistud-26829	209	12	2017	2017	NUM
eistud-26829	209	13	)	)	PUNCT
eistud-26829	209	14	.	.	PUNCT
eistud-26829	210	1	the	the	DET
eistud-26829	210	2	impact	impact	NOUN
eistud-26829	210	3	of	of	ADP
eistud-26829	210	4	social	social	ADJ
eistud-26829	210	5	media	medium	NOUN
eistud-26829	210	6	on	on	ADP
eistud-26829	210	7	consumer	consumer	NOUN
eistud-26829	210	8	buying	buying	NOUN
eistud-26829	210	9	intention	intention	NOUN
eistud-26829	210	10	.	.	PUNCT
eistud-26829	211	1	journal	journal	PROPN
eistud-26829	211	2	of	of	ADP
eistud-26829	211	3	international	international	ADJ
eistud-26829	211	4	business	business	NOUN
eistud-26829	211	5	research	research	NOUN
eistud-26829	211	6	and	and	CCONJ
eistud-26829	211	7	marketing	marketing	NOUN
eistud-26829	211	8	,	,	PUNCT
eistud-26829	211	9	3(1	3(1	NUM
eistud-26829	211	10	)	)	PUNCT
eistud-26829	211	11	,	,	PUNCT
eistud-26829	211	12	7	7	NUM
eistud-26829	211	13	-	-	SYM
eistud-26829	211	14	13	13	NUM
eistud-26829	211	15	.	.	PUNCT
eistud-26829	212	1	https://doi.org/10.18775/jibrm.1849-8558.2015.31.3001	https://doi.org/10.18775/jibrm.1849-8558.2015.31.3001	PROPN
eistud-26829	212	2	sashi	sashi	PROPN
eistud-26829	212	3	,	,	PUNCT
eistud-26829	212	4	c.	c.	PROPN
eistud-26829	212	5	m.	m.	NOUN
eistud-26829	212	6	(	(	PUNCT
eistud-26829	212	7	2012	2012	NUM
eistud-26829	212	8	)	)	PUNCT
eistud-26829	212	9	.	.	PUNCT
eistud-26829	213	1	customer	customer	NOUN
eistud-26829	213	2	engagement	engagement	NOUN
eistud-26829	213	3	,	,	PUNCT
eistud-26829	213	4	buyer	buyer	NOUN
eistud-26829	213	5	-	-	PUNCT
eistud-26829	213	6	seller	seller	NOUN
eistud-26829	213	7	relationships	relationship	NOUN
eistud-26829	213	8	,	,	PUNCT
eistud-26829	213	9	and	and	CCONJ
eistud-26829	213	10	social	social	ADJ
eistud-26829	213	11	media	medium	NOUN
eistud-26829	213	12	.	.	PUNCT
eistud-26829	214	1	management	management	NOUN
eistud-26829	214	2	decision	decision	NOUN
eistud-26829	214	3	,	,	PUNCT
eistud-26829	214	4	50(2	50(2	NUM
eistud-26829	214	5	)	)	PUNCT
eistud-26829	214	6	,	,	PUNCT
eistud-26829	214	7	253	253	NUM
eistud-26829	214	8	-	-	SYM
eistud-26829	214	9	272	272	NUM
eistud-26829	214	10	.	.	PUNCT
eistud-26829	215	1	https://doi	https://doi	PROPN
eistud-26829	215	2	.	.	PROPN
eistud-26829	215	3	org/10.1108/00251741211203551	org/10.1108/00251741211203551	PROPN
eistud-26829	215	4	schivinski	schivinski	PROPN
eistud-26829	215	5	,	,	PUNCT
eistud-26829	215	6	b.	b.	PROPN
eistud-26829	215	7	,	,	PUNCT
eistud-26829	215	8	&	&	CCONJ
eistud-26829	215	9	dabrowski	dabrowski	PROPN
eistud-26829	215	10	,	,	PUNCT
eistud-26829	215	11	d.	d.	PROPN
eistud-26829	215	12	(	(	PUNCT
eistud-26829	215	13	2014	2014	NUM
eistud-26829	215	14	)	)	PUNCT
eistud-26829	215	15	.	.	PUNCT
eistud-26829	216	1	the	the	DET
eistud-26829	216	2	effect	effect	NOUN
eistud-26829	216	3	of	of	ADP
eistud-26829	216	4	social	social	ADJ
eistud-26829	216	5	media	medium	NOUN
eistud-26829	216	6	communication	communication	NOUN
eistud-26829	216	7	on	on	ADP
eistud-26829	216	8	consumer	consumer	NOUN
eistud-26829	216	9	perceptions	perception	NOUN
eistud-26829	216	10	of	of	ADP
eistud-26829	216	11	brands	brand	NOUN
eistud-26829	216	12	.	.	PUNCT
eistud-26829	217	1	journal	journal	NOUN
eistud-26829	217	2	of	of	ADP
eistud-26829	217	3	marketing	marketing	NOUN
eistud-26829	217	4	communications	communication	NOUN
eistud-26829	217	5	,	,	PUNCT
eistud-26829	217	6	1	1	NUM
eistud-26829	217	7	-	-	SYM
eistud-26829	217	8	26	26	NUM
eistud-26829	217	9	.	.	PUNCT
eistud-26829	217	10	89	89	NUM
eistud-26829	217	11	european	european	ADJ
eistud-26829	217	12	integrat	integrat	NOUN
eistud-26829	217	13	ion	ion	NOUN
eistud-26829	217	14	studies	study	NOUN
eistud-26829	217	15	2020/14	2020/14	NUM
eistud-26829	217	16	taghipourian	taghipourian	NOUN
eistud-26829	217	17	,	,	PUNCT
eistud-26829	217	18	m.	m.	NOUN
eistud-26829	217	19	j.	j.	PROPN
eistud-26829	217	20	,	,	PUNCT
eistud-26829	217	21	mashayekh	mashayekh	PROPN
eistud-26829	217	22	bakhsh	bakhsh	PROPN
eistud-26829	217	23	,	,	PUNCT
eistud-26829	217	24	m.	m.	NOUN
eistud-26829	217	25	(	(	PUNCT
eistud-26829	217	26	2015	2015	NUM
eistud-26829	217	27	)	)	PUNCT
eistud-26829	217	28	.	.	PUNCT
eistud-26829	218	1	loyalty	loyalty	NOUN
eistud-26829	218	2	:	:	PUNCT
eistud-26829	218	3	from	from	ADP
eistud-26829	218	4	single	single	ADJ
eistud-26829	218	5	-	-	PUNCT
eistud-26829	218	6	stage	stage	NOUN
eistud-26829	218	7	loyalty	loyalty	NOUN
eistud-26829	218	8	to	to	ADP
eistud-26829	218	9	four	four	NUM
eistud-26829	218	10	-	-	PUNCT
eistud-26829	218	11	stage	stage	NOUN
eistud-26829	218	12	loyalty	loyalty	NOUN
eistud-26829	218	13	.	.	PUNCT
eistud-26829	219	1	international	international	ADJ
eistud-26829	219	2	journal	journal	NOUN
eistud-26829	219	3	of	of	ADP
eistud-26829	219	4	new	new	ADJ
eistud-26829	219	5	technology	technology	NOUN
eistud-26829	219	6	and	and	CCONJ
eistud-26829	219	7	research	research	NOUN
eistud-26829	219	8	,	,	PUNCT
eistud-26829	219	9	1(6	1(6	NUM
eistud-26829	219	10	)	)	PUNCT
eistud-26829	219	11	,	,	PUNCT
eistud-26829	219	12	48	48	NUM
eistud-26829	219	13	-	-	SYM
eistud-26829	219	14	51	51	NUM
eistud-26829	219	15	.	.	PUNCT
eistud-26829	220	1	rehnen	rehnen	NOUN
eistud-26829	220	2	,	,	PUNCT
eistud-26829	220	3	l.	l.	PROPN
eistud-26829	220	4	m.	m.	PROPN
eistud-26829	220	5	,	,	PUNCT
eistud-26829	220	6	bartsch	bartsch	PROPN
eistud-26829	220	7	,	,	PUNCT
eistud-26829	220	8	s.	s.	PROPN
eistud-26829	220	9	,	,	PUNCT
eistud-26829	220	10	kull	kull	PROPN
eistud-26829	220	11	,	,	PUNCT
eistud-26829	220	12	m.	m.	NOUN
eistud-26829	220	13	,	,	PUNCT
eistud-26829	220	14	meyer	meyer	PROPN
eistud-26829	220	15	,	,	PUNCT
eistud-26829	220	16	a.	a.	NOUN
eistud-26829	220	17	(	(	PUNCT
eistud-26829	220	18	2017	2017	NUM
eistud-26829	220	19	)	)	PUNCT
eistud-26829	220	20	.	.	PUNCT
eistud-26829	221	1	exploring	explore	VERB
eistud-26829	221	2	the	the	DET
eistud-26829	221	3	impact	impact	NOUN
eistud-26829	221	4	of	of	ADP
eistud-26829	221	5	rewarded	reward	VERB
eistud-26829	221	6	social	social	ADJ
eistud-26829	221	7	media	medium	NOUN
eistud-26829	221	8	engagement	engagement	NOUN
eistud-26829	221	9	in	in	ADP
eistud-26829	221	10	loyalty	loyalty	NOUN
eistud-26829	221	11	programs	program	NOUN
eistud-26829	221	12	.	.	PUNCT
eistud-26829	222	1	journal	journal	NOUN
eistud-26829	222	2	of	of	ADP
eistud-26829	222	3	service	service	NOUN
eistud-26829	222	4	management	management	NOUN
eistud-26829	222	5	,	,	PUNCT
eistud-26829	222	6	28(2	28(2	NUM
eistud-26829	222	7	)	)	PUNCT
eistud-26829	222	8	,	,	PUNCT
eistud-26829	222	9	305	305	NUM
eistud-26829	222	10	-	-	SYM
eistud-26829	222	11	328	328	NUM
eistud-26829	222	12	.	.	PUNCT
eistud-26829	223	1	https://doi	https://doi	NOUN
eistud-26829	223	2	.	.	PUNCT
eistud-26829	223	3	org/10.1108	org/10.1108	PROPN
eistud-26829	223	4	/	/	SYM
eistud-26829	223	5	josm-10	josm-10	PROPN
eistud-26829	223	6	-	-	PUNCT
eistud-26829	223	7	2015	2015	NUM
eistud-26829	223	8	-	-	PUNCT
eistud-26829	223	9	0338	0338	NUM
eistud-26829	223	10	rust	rust	NOUN
eistud-26829	223	11	,	,	PUNCT
eistud-26829	223	12	r.	r.	PROPN
eistud-26829	223	13	,	,	PUNCT
eistud-26829	223	14	lemon	lemon	NOUN
eistud-26829	223	15	,	,	PUNCT
eistud-26829	223	16	k.	k.	PROPN
eistud-26829	223	17	,	,	PUNCT
eistud-26829	223	18	zeithaml	zeithaml	PROPN
eistud-26829	223	19	,	,	PUNCT
eistud-26829	223	20	v.	v.	PROPN
eistud-26829	223	21	(	(	PUNCT
eistud-26829	223	22	2004	2004	NUM
eistud-26829	223	23	)	)	PUNCT
eistud-26829	223	24	.	.	PUNCT
eistud-26829	224	1	return	return	VERB
eistud-26829	224	2	on	on	ADP
eistud-26829	224	3	marketing	marketing	NOUN
eistud-26829	224	4	:	:	PUNCT
eistud-26829	224	5	using	use	VERB
eistud-26829	224	6	customer	customer	NOUN
eistud-26829	224	7	equity	equity	NOUN
eistud-26829	224	8	to	to	PART
eistud-26829	224	9	focus	focus	VERB
eistud-26829	224	10	marketing	marketing	NOUN
eistud-26829	224	11	strategy	strategy	NOUN
eistud-26829	224	12	.	.	PUNCT
eistud-26829	225	1	journal	journal	NOUN
eistud-26829	225	2	of	of	ADP
eistud-26829	225	3	marketing	marketing	NOUN
eistud-26829	225	4	,	,	PUNCT
eistud-26829	225	5	68	68	NUM
eistud-26829	225	6	,	,	PUNCT
eistud-26829	225	7	109	109	NUM
eistud-26829	225	8	127	127	NUM
eistud-26829	225	9	.	.	PUNCT
eistud-26829	226	1	https://doi.org/10.1509/jmkg.68.1.109.24030	https://doi.org/10.1509/jmkg.68.1.109.24030	PROPN
eistud-26829	226	2	villarejo	villarejo	PROPN
eistud-26829	226	3	-	-	PUNCT
eistud-26829	226	4	ramos	ramos	PROPN
eistud-26829	226	5	,	,	PUNCT
eistud-26829	226	6	á	á	PROPN
eistud-26829	226	7	.	.	PUNCT
eistud-26829	226	8	f.	f.	PROPN
eistud-26829	226	9	,	,	PUNCT
eistud-26829	226	10	sánchez	sánchez	NOUN
eistud-26829	226	11	-	-	PUNCT
eistud-26829	226	12	franco	franco	PROPN
eistud-26829	226	13	,	,	PUNCT
eistud-26829	226	14	m.	m.	NOUN
eistud-26829	226	15	j.	j.	PROPN
eistud-26829	226	16	,	,	PUNCT
eistud-26829	226	17	garcía	garcía	NOUN
eistud-26829	226	18	-	-	PUNCT
eistud-26829	226	19	vacas	vacas	NOUN
eistud-26829	226	20	,	,	PUNCT
eistud-26829	226	21	e.	e.	PROPN
eistud-26829	226	22	m.	m.	PROPN
eistud-26829	226	23	&	&	CCONJ
eistud-26829	226	24	navarro	navarro	PROPN
eistud-26829	226	25	-	-	PUNCT
eistud-26829	226	26	garcía	garcía	PROPN
eistud-26829	226	27	,	,	PUNCT
eistud-26829	226	28	a.	a.	NOUN
eistud-26829	226	29	(	(	PUNCT
eistud-26829	226	30	2014	2014	NUM
eistud-26829	226	31	)	)	PUNCT
eistud-26829	226	32	.	.	PUNCT
eistud-26829	227	1	modelling	model	VERB
eistud-26829	227	2	the	the	DET
eistud-26829	227	3	influence	influence	NOUN
eistud-26829	227	4	of	of	ADP
eistud-26829	227	5	ewom	ewom	NOUN
eistud-26829	227	6	on	on	ADP
eistud-26829	227	7	loyalty	loyalty	NOUN
eistud-26829	227	8	behaviour	behaviour	NOUN
eistud-26829	227	9	in	in	ADP
eistud-26829	227	10	social	social	ADJ
eistud-26829	227	11	network	network	NOUN
eistud-26829	227	12	sites	site	NOUN
eistud-26829	227	13	.	.	PUNCT
eistud-26829	228	1	in	in	ADP
eistud-26829	228	2	strategies	strategy	NOUN
eistud-26829	228	3	in	in	ADP
eistud-26829	228	4	e	e	NOUN
eistud-26829	228	5	-	-	NOUN
eistud-26829	228	6	business	business	NOUN
eistud-26829	228	7	(	(	PUNCT
eistud-26829	228	8	pp	pp	ADJ
eistud-26829	228	9	.	.	PUNCT
eistud-26829	228	10	11	11	NUM
eistud-26829	228	11	-	-	SYM
eistud-26829	228	12	28	28	NUM
eistud-26829	228	13	)	)	PUNCT
eistud-26829	228	14	.	.	PUNCT
eistud-26829	229	1	new	new	PROPN
eistud-26829	229	2	york	york	PROPN
eistud-26829	229	3	:	:	PUNCT
eistud-26829	229	4	springer	springer	NOUN
eistud-26829	229	5	.	.	PUNCT
eistud-26829	230	1	https://doi.org/10.1007/978-1-4614-8184-3_2	https://doi.org/10.1007/978-1-4614-8184-3_2	PROPN
eistud-26829	230	2	worthington	worthington	PROPN
eistud-26829	230	3	,	,	PUNCT
eistud-26829	230	4	s.	s.	PROPN
eistud-26829	230	5	,	,	PUNCT
eistud-26829	230	6	russell	russell	PROPN
eistud-26829	230	7	-	-	PUNCT
eistud-26829	230	8	bennett	bennett	PROPN
eistud-26829	230	9	,	,	PUNCT
eistud-26829	230	10	r.	r.	PROPN
eistud-26829	230	11	,	,	PUNCT
eistud-26829	230	12	and	and	CCONJ
eistud-26829	230	13	hartel	hartel	PROPN
eistud-26829	230	14	,	,	PUNCT
eistud-26829	230	15	c.	c.	PROPN
eistud-26829	230	16	e.	e.	PROPN
eistud-26829	230	17	j.(2009	j.(2009	PROPN
eistud-26829	230	18	)	)	PUNCT
eistud-26829	230	19	.	.	PUNCT
eistud-26829	231	1	a	a	DET
eistud-26829	231	2	tridimensional	tridimensional	ADJ
eistud-26829	231	3	approach	approach	NOUN
eistud-26829	231	4	for	for	ADP
eistud-26829	231	5	auditing	audit	VERB
eistud-26829	231	6	brand	brand	NOUN
eistud-26829	231	7	loyalty	loyalty	NOUN
eistud-26829	231	8	,	,	PUNCT
eistud-26829	231	9	journal	journal	NOUN
eistud-26829	231	10	of	of	ADP
eistud-26829	231	11	brand	brand	PROPN
eistud-26829	231	12	management	management	NOUN
eistud-26829	231	13	,	,	PUNCT
eistud-26829	231	14	17	17	NUM
eistud-26829	231	15	,	,	PUNCT
eistud-26829	231	16	(	(	PUNCT
eistud-26829	231	17	4	4	NUM
eistud-26829	231	18	)	)	PUNCT
eistud-26829	231	19	,	,	PUNCT
eistud-26829	231	20	243	243	NUM
eistud-26829	231	21	-	-	SYM
eistud-26829	231	22	253	253	NUM
eistud-26829	231	23	.	.	PUNCT
eistud-26829	231	24	https://doi.org/10.1057/bm.2009.24	https://doi.org/10.1057/bm.2009.24	PUNCT
eistud-26829	231	25	about	about	ADP
eistud-26829	231	26	the	the	DET
eistud-26829	231	27	authorslinina	authorslinina	PROPN
eistud-26829	231	28	iveta	iveta	PROPN
eistud-26829	231	29	dr.oec	dr.oec	PROPN
eistud-26829	231	30	.	.	PROPN
eistud-26829	231	31	turiba	turiba	PROPN
eistud-26829	231	32	university	university	NOUN
eistud-26829	231	33	fields	field	NOUN
eistud-26829	231	34	of	of	ADP
eistud-26829	231	35	interests	interest	NOUN
eistud-26829	231	36	marketing	marketing	NOUN
eistud-26829	231	37	,	,	PUNCT
eistud-26829	231	38	marketing	marketing	NOUN
eistud-26829	231	39	communications	communication	NOUN
eistud-26829	231	40	,	,	PUNCT
eistud-26829	231	41	sales	sale	NOUN
eistud-26829	231	42	management	management	NOUN
eistud-26829	231	43	,	,	PUNCT
eistud-26829	231	44	customer	customer	NOUN
eistud-26829	231	45	relationship	relationship	NOUN
eistud-26829	231	46	marketing	marketing	NOUN
eistud-26829	231	47	.	.	PUNCT
eistud-26829	232	1	address	address	NOUN
eistud-26829	232	2	68	68	NUM
eistud-26829	232	3	graudu	graudu	PROPN
eistud-26829	232	4	st	st	PROPN
eistud-26829	232	5	.	.	PROPN
eistud-26829	232	6	,	,	PUNCT
eistud-26829	232	7	riga	riga	PROPN
eistud-26829	232	8	lv-1058	lv-1058	NOUN
eistud-26829	232	9	,	,	PUNCT
eistud-26829	232	10	latvia	latvia	PROPN
eistud-26829	232	11	,	,	PUNCT
eistud-26829	232	12	phone	phone	NOUN
eistud-26829	232	13	:	:	PUNCT
eistud-26829	232	14	+37126306922	+37126306922	PROPN
eistud-26829	232	15	e	e	NOUN
eistud-26829	232	16	-	-	NOUN
eistud-26829	232	17	mail	mail	NOUN
eistud-26829	232	18	:	:	PUNCT
eistud-26829	232	19	iveta.linina@turiba.lv	iveta.linina@turiba.lv	NOUN
eistud-26829	232	20	vevere	vevere	ADV
eistud-26829	232	21	velga	velga	ADJ
eistud-26829	232	22	dr.phil	dr.phil	NOUN
eistud-26829	232	23	.	.	PUNCT
eistud-26829	233	1	eka	eka	PROPN
eistud-26829	233	2	university	university	PROPN
eistud-26829	233	3	of	of	ADP
eistud-26829	233	4	applied	apply	VERB
eistud-26829	233	5	sciences	science	NOUN
eistud-26829	233	6	fields	field	NOUN
eistud-26829	233	7	of	of	ADP
eistud-26829	233	8	interests	interest	NOUN
eistud-26829	233	9	philosophy	philosophy	NOUN
eistud-26829	233	10	,	,	PUNCT
eistud-26829	233	11	business	business	NOUN
eistud-26829	233	12	ethics	ethic	NOUN
eistud-26829	233	13	,	,	PUNCT
eistud-26829	233	14	corporate	corporate	ADJ
eistud-26829	233	15	social	social	ADJ
eistud-26829	233	16	responsibility	responsibility	NOUN
eistud-26829	233	17	,	,	PUNCT
eistud-26829	233	18	marketing	marketing	NOUN
eistud-26829	233	19	communications	communication	NOUN
eistud-26829	233	20	,	,	PUNCT
eistud-26829	233	21	brand	brand	NOUN
eistud-26829	233	22	management	management	NOUN
eistud-26829	233	23	.	.	PUNCT
eistud-26829	234	1	address	address	NOUN
eistud-26829	234	2	1/5	1/5	NUM
eistud-26829	234	3	lomonosova	lomonosova	PROPN
eistud-26829	234	4	st	st	PROPN
eistud-26829	234	5	.	.	PROPN
eistud-26829	234	6	,	,	PUNCT
eistud-26829	234	7	riga	riga	PROPN
eistud-26829	234	8	lv-1019	lv-1019	PROPN
eistud-26829	234	9	,	,	PUNCT
eistud-26829	234	10	latvia	latvia	PROPN
eistud-26829	234	11	,	,	PUNCT
eistud-26829	234	12	phone	phone	NOUN
eistud-26829	234	13	:	:	PUNCT
eistud-26829	234	14	+37126463584	+37126463584	NUM
eistud-26829	234	15	e	e	NOUN
eistud-26829	234	16	-	-	NOUN
eistud-26829	234	17	mail	mail	NOUN
eistud-26829	234	18	:	:	PUNCT
eistud-26829	234	19	velga.vevere@gmail.com	velga.vevere@gmail.com	X
eistud-26829	234	20	this	this	DET
eistud-26829	234	21	article	article	NOUN
eistud-26829	234	22	is	be	AUX
eistud-26829	234	23	an	an	DET
eistud-26829	234	24	open	open	ADJ
eistud-26829	234	25	access	access	NOUN
eistud-26829	234	26	article	article	NOUN
eistud-26829	234	27	distributed	distribute	VERB
eistud-26829	234	28	under	under	ADP
eistud-26829	234	29	the	the	DET
eistud-26829	234	30	terms	term	NOUN
eistud-26829	234	31	and	and	CCONJ
eistud-26829	234	32	conditions	condition	NOUN
eistud-26829	234	33	of	of	ADP
eistud-26829	234	34	the	the	DET
eistud-26829	234	35	creative	creative	ADJ
eistud-26829	234	36	commons	common	NOUN
eistud-26829	234	37	attribution	attribution	NOUN
eistud-26829	234	38	4.0	4.0	NUM
eistud-26829	234	39	(	(	PUNCT
eistud-26829	234	40	cc	cc	VERB
eistud-26829	234	41	by	by	ADP
eistud-26829	234	42	4.0	4.0	NUM
eistud-26829	234	43	)	)	PUNCT
eistud-26829	234	44	license	license	NOUN
eistud-26829	234	45	(	(	PUNCT
eistud-26829	234	46	http://creativecommons.org/licenses/by/4.0/	http://creativecommons.org/licenses/by/4.0/	PROPN
eistud-26829	234	47	)	)	PUNCT
eistud-26829	234	48	.	.	PUNCT