id	sid	tid	token	lemma	pos
eistud-6954	1	1	22	22	NUM
eistud-6954	1	2	issn	issn	PROPN
eistud-6954	1	3	1822–8402	1822–8402	NUM
eistud-6954	1	4	european	european	ADJ
eistud-6954	1	5	integration	integration	NOUN
eistud-6954	1	6	studies	study	NOUN
eistud-6954	1	7	.	.	PUNCT
eistud-6954	2	1	2014	2014	NUM
eistud-6954	2	2	.	.	PUNCT
eistud-6954	3	1	no	no	INTJ
eistud-6954	3	2	.	.	NOUN
eistud-6954	3	3	8	8	NUM
eistud-6954	3	4	constructing	construct	VERB
eistud-6954	3	5	public	public	ADJ
eistud-6954	3	6	services	service	NOUN
eistud-6954	3	7	–	–	PUNCT
eistud-6954	3	8	european	european	ADJ
eistud-6954	3	9	approach	approach	NOUN
eistud-6954	3	10	jari	jari	PROPN
eistud-6954	3	11	stenvall	stenvall	PROPN
eistud-6954	3	12	university	university	PROPN
eistud-6954	3	13	of	of	ADP
eistud-6954	3	14	tampere	tampere	PROPN
eistud-6954	3	15	,	,	PUNCT
eistud-6954	3	16	school	school	NOUN
eistud-6954	3	17	of	of	ADP
eistud-6954	3	18	management	management	NOUN
eistud-6954	3	19	kalevantie	kalevantie	NOUN
eistud-6954	3	20	4	4	NUM
eistud-6954	3	21	33104	33104	NUM
eistud-6954	3	22	tampere	tampere	NOUN
eistud-6954	3	23	,	,	PUNCT
eistud-6954	3	24	finland	finland	PROPN
eistud-6954	3	25	jari.stenvall@uta.fi	jari.stenvall@uta.fi	PROPN
eistud-6954	3	26	ilpo	ilpo	PROPN
eistud-6954	3	27	laitinen	laitinen	PROPN
eistud-6954	3	28	municipality	municipality	PROPN
eistud-6954	3	29	of	of	ADP
eistud-6954	3	30	helsinki	helsinki	PROPN
eistud-6954	3	31	,	,	PUNCT
eistud-6954	3	32	finland	finland	PROPN
eistud-6954	3	33	ilpo.laitinen@hel.fi	ilpo.laitinen@hel.fi	ADJ
eistud-6954	3	34	klaus	klaus	PROPN
eistud-6954	3	35	af	af	PROPN
eistud-6954	3	36	ursin	ursin	PROPN
eistud-6954	3	37	university	university	PROPN
eistud-6954	3	38	of	of	ADP
eistud-6954	3	39	tampere	tampere	PROPN
eistud-6954	3	40	,	,	PUNCT
eistud-6954	3	41	school	school	NOUN
eistud-6954	3	42	of	of	ADP
eistud-6954	3	43	management	management	NOUN
eistud-6954	3	44	kalevantie	kalevantie	NOUN
eistud-6954	3	45	4	4	NUM
eistud-6954	3	46	33104	33104	NUM
eistud-6954	3	47	tampere	tampere	PROPN
eistud-6954	3	48	,	,	PUNCT
eistud-6954	3	49	finland	finland	PROPN
eistud-6954	3	50	klaus.af.ursin@uta.fi	klaus.af.ursin@uta.fi	PROPN
eistud-6954	3	51	petri	petri	PROPN
eistud-6954	3	52	virtanen	virtanen	PROPN
eistud-6954	3	53	university	university	PROPN
eistud-6954	3	54	of	of	ADP
eistud-6954	3	55	tampere	tampere	PROPN
eistud-6954	3	56	,	,	PUNCT
eistud-6954	3	57	school	school	NOUN
eistud-6954	3	58	of	of	ADP
eistud-6954	3	59	management	management	NOUN
eistud-6954	3	60	kalevantie	kalevantie	NOUN
eistud-6954	3	61	4	4	NUM
eistud-6954	3	62	33104	33104	NUM
eistud-6954	3	63	tampere	tampere	PROPN
eistud-6954	3	64	,	,	PUNCT
eistud-6954	3	65	finland	finland	PROPN
eistud-6954	3	66	petri.virtanen@uta.fi	petri.virtanen@uta.fi	PROPN
eistud-6954	3	67	jari	jari	PROPN
eistud-6954	3	68	kaivo	kaivo	ADJ
eistud-6954	3	69	-	-	PUNCT
eistud-6954	3	70	oja	oja	NOUN
eistud-6954	3	71	university	university	PROPN
eistud-6954	3	72	of	of	ADP
eistud-6954	3	73	turku	turku	PROPN
eistud-6954	3	74	,	,	PUNCT
eistud-6954	4	1	finland	finland	PROPN
eistud-6954	4	2	jari.kaivooja@gmail.com	jari.kaivooja@gmail.com	PROPN
eistud-6954	4	3	http://dx.doi.org/10.5755/j01.eis.0.8.6954	http://dx.doi.org/10.5755/j01.eis.0.8.6954	PROPN
eistud-6954	4	4	our	our	PRON
eistud-6954	4	5	research	research	NOUN
eistud-6954	4	6	aim	aim	NOUN
eistud-6954	4	7	is	be	AUX
eistud-6954	4	8	to	to	PART
eistud-6954	4	9	study	study	VERB
eistud-6954	4	10	how	how	SCONJ
eistud-6954	4	11	the	the	DET
eistud-6954	4	12	new	new	ADJ
eistud-6954	4	13	service	service	NOUN
eistud-6954	4	14	-	-	PUNCT
eistud-6954	4	15	oriented	orient	VERB
eistud-6954	4	16	approach	approach	NOUN
eistud-6954	4	17	is	be	AUX
eistud-6954	4	18	socially	socially	ADV
eistud-6954	4	19	constructed	construct	VERB
eistud-6954	4	20	in	in	ADP
eistud-6954	4	21	the	the	DET
eistud-6954	4	22	practices	practice	NOUN
eistud-6954	4	23	of	of	ADP
eistud-6954	4	24	public	public	ADJ
eistud-6954	4	25	services	service	NOUN
eistud-6954	4	26	and	and	CCONJ
eistud-6954	4	27	which	which	DET
eistud-6954	4	28	role	role	NOUN
eistud-6954	4	29	identity	identity	NOUN
eistud-6954	4	30	formulation	formulation	NOUN
eistud-6954	4	31	plays	play	VERB
eistud-6954	4	32	in	in	ADP
eistud-6954	4	33	the	the	DET
eistud-6954	4	34	construction	construction	NOUN
eistud-6954	4	35	process	process	NOUN
eistud-6954	4	36	.	.	PUNCT
eistud-6954	5	1	from	from	ADP
eistud-6954	5	2	the	the	DET
eistud-6954	5	3	service	service	NOUN
eistud-6954	5	4	science	science	NOUN
eistud-6954	5	5	point	point	NOUN
eistud-6954	5	6	of	of	ADP
eistud-6954	5	7	view	view	NOUN
eistud-6954	5	8	,	,	PUNCT
eistud-6954	5	9	we	we	PRON
eistud-6954	5	10	present	present	VERB
eistud-6954	5	11	three	three	NUM
eistud-6954	5	12	different	different	ADJ
eistud-6954	5	13	generations	generation	NOUN
eistud-6954	5	14	of	of	ADP
eistud-6954	5	15	service	service	NOUN
eistud-6954	5	16	thinking	thinking	NOUN
eistud-6954	5	17	.	.	PUNCT
eistud-6954	6	1	the	the	DET
eistud-6954	6	2	differences	difference	NOUN
eistud-6954	6	3	between	between	ADP
eistud-6954	6	4	these	these	DET
eistud-6954	6	5	generations	generation	NOUN
eistud-6954	6	6	lie	lie	VERB
eistud-6954	6	7	in	in	ADP
eistud-6954	6	8	the	the	DET
eistud-6954	6	9	nature	nature	NOUN
eistud-6954	6	10	of	of	ADP
eistud-6954	6	11	services	service	NOUN
eistud-6954	6	12	and	and	CCONJ
eistud-6954	6	13	in	in	ADP
eistud-6954	6	14	the	the	DET
eistud-6954	6	15	ways	way	NOUN
eistud-6954	6	16	in	in	ADP
eistud-6954	6	17	which	which	PRON
eistud-6954	6	18	the	the	DET
eistud-6954	6	19	service	service	NOUN
eistud-6954	6	20	system	system	NOUN
eistud-6954	6	21	should	should	AUX
eistud-6954	6	22	be	be	AUX
eistud-6954	6	23	developed	develop	VERB
eistud-6954	6	24	,	,	PUNCT
eistud-6954	6	25	and	and	CCONJ
eistud-6954	6	26	what	what	DET
eistud-6954	6	27	kind	kind	NOUN
eistud-6954	6	28	of	of	ADP
eistud-6954	6	29	learning	learn	VERB
eistud-6954	6	30	processes	process	VERB
eistud-6954	6	31	each	each	DET
eistud-6954	6	32	service	service	NOUN
eistud-6954	6	33	reform	reform	NOUN
eistud-6954	6	34	contains	contain	VERB
eistud-6954	6	35	.	.	PUNCT
eistud-6954	7	1	third	third	ADJ
eistud-6954	7	2	generation	generation	NOUN
eistud-6954	7	3	services	service	NOUN
eistud-6954	7	4	are	be	AUX
eistud-6954	7	5	constantly	constantly	ADV
eistud-6954	7	6	developing	develop	VERB
eistud-6954	7	7	interactive	interactive	ADJ
eistud-6954	7	8	processes	process	NOUN
eistud-6954	7	9	where	where	SCONJ
eistud-6954	7	10	learning	learning	NOUN
eistud-6954	7	11	is	be	AUX
eistud-6954	7	12	based	base	VERB
eistud-6954	7	13	on	on	ADP
eistud-6954	7	14	local	local	ADJ
eistud-6954	7	15	knowledge	knowledge	NOUN
eistud-6954	7	16	and	and	CCONJ
eistud-6954	7	17	experiences	experience	NOUN
eistud-6954	7	18	.	.	PUNCT
eistud-6954	8	1	they	they	PRON
eistud-6954	8	2	follow	follow	VERB
eistud-6954	8	3	the	the	DET
eistud-6954	8	4	logic	logic	NOUN
eistud-6954	8	5	of	of	ADP
eistud-6954	8	6	open	open	ADJ
eistud-6954	8	7	systems	system	NOUN
eistud-6954	8	8	theory	theory	NOUN
eistud-6954	8	9	.	.	PUNCT
eistud-6954	9	1	our	our	PRON
eistud-6954	9	2	second	second	ADJ
eistud-6954	9	3	task	task	NOUN
eistud-6954	9	4	is	be	AUX
eistud-6954	9	5	to	to	PART
eistud-6954	9	6	present	present	VERB
eistud-6954	9	7	the	the	DET
eistud-6954	9	8	conceptual	conceptual	ADJ
eistud-6954	9	9	framework	framework	NOUN
eistud-6954	9	10	for	for	ADP
eistud-6954	9	11	understanding	understand	VERB
eistud-6954	9	12	public	public	ADJ
eistud-6954	9	13	services	service	NOUN
eistud-6954	9	14	as	as	ADP
eistud-6954	9	15	knowledge	knowledge	NOUN
eistud-6954	9	16	creation	creation	NOUN
eistud-6954	9	17	processes	process	NOUN
eistud-6954	9	18	.	.	PUNCT
eistud-6954	10	1	our	our	PRON
eistud-6954	10	2	empirical	empirical	ADJ
eistud-6954	10	3	task	task	NOUN
eistud-6954	10	4	is	be	AUX
eistud-6954	10	5	to	to	PART
eistud-6954	10	6	do	do	VERB
eistud-6954	10	7	a	a	DET
eistud-6954	10	8	qualitative	qualitative	ADJ
eistud-6954	10	9	analysis	analysis	NOUN
eistud-6954	10	10	based	base	VERB
eistud-6954	10	11	on	on	ADP
eistud-6954	10	12	a	a	DET
eistud-6954	10	13	sample	sample	NOUN
eistud-6954	10	14	of	of	ADP
eistud-6954	10	15	interviews	interview	NOUN
eistud-6954	10	16	among	among	ADP
eistud-6954	10	17	social	social	ADJ
eistud-6954	10	18	and	and	CCONJ
eistud-6954	10	19	health	health	NOUN
eistud-6954	10	20	service	service	NOUN
eistud-6954	10	21	managers	manager	NOUN
eistud-6954	10	22	and	and	CCONJ
eistud-6954	10	23	experts	expert	NOUN
eistud-6954	10	24	in	in	ADP
eistud-6954	10	25	four	four	NUM
eistud-6954	10	26	european	european	ADJ
eistud-6954	10	27	cities	city	NOUN
eistud-6954	10	28	(	(	PUNCT
eistud-6954	10	29	barcelona	barcelona	PROPN
eistud-6954	10	30	,	,	PUNCT
eistud-6954	10	31	den	den	PROPN
eistud-6954	10	32	bosch	bosch	PROPN
eistud-6954	10	33	,	,	PUNCT
eistud-6954	10	34	glasgow	glasgow	PROPN
eistud-6954	10	35	,	,	PUNCT
eistud-6954	10	36	greater	great	ADJ
eistud-6954	10	37	london	london	PROPN
eistud-6954	10	38	area	area	NOUN
eistud-6954	10	39	)	)	PUNCT
eistud-6954	10	40	.	.	PUNCT
eistud-6954	11	1	the	the	DET
eistud-6954	11	2	focus	focus	NOUN
eistud-6954	11	3	is	be	AUX
eistud-6954	11	4	in	in	ADP
eistud-6954	11	5	the	the	DET
eistud-6954	11	6	importance	importance	NOUN
eistud-6954	11	7	of	of	ADP
eistud-6954	11	8	identity	identity	NOUN
eistud-6954	11	9	:	:	PUNCT
eistud-6954	11	10	how	how	SCONJ
eistud-6954	11	11	it	it	PRON
eistud-6954	11	12	develops	develop	VERB
eistud-6954	11	13	in	in	ADP
eistud-6954	11	14	the	the	DET
eistud-6954	11	15	service	service	NOUN
eistud-6954	11	16	reform	reform	NOUN
eistud-6954	11	17	processes	process	NOUN
eistud-6954	11	18	.	.	PUNCT
eistud-6954	12	1	the	the	DET
eistud-6954	12	2	key	key	ADJ
eistud-6954	12	3	results	result	NOUN
eistud-6954	12	4	in	in	ADP
eistud-6954	12	5	qualitative	qualitative	ADJ
eistud-6954	12	6	analysis	analysis	NOUN
eistud-6954	12	7	show	show	NOUN
eistud-6954	12	8	that	that	SCONJ
eistud-6954	12	9	interviewees	interviewee	NOUN
eistud-6954	12	10	stress	stress	VERB
eistud-6954	12	11	identity	identity	NOUN
eistud-6954	12	12	being	be	AUX
eistud-6954	12	13	one	one	NUM
eistud-6954	12	14	of	of	ADP
eistud-6954	12	15	the	the	DET
eistud-6954	12	16	key	key	ADJ
eistud-6954	12	17	elements	element	NOUN
eistud-6954	12	18	developing	develop	VERB
eistud-6954	12	19	in	in	ADP
eistud-6954	12	20	new	new	ADJ
eistud-6954	12	21	process	process	NOUN
eistud-6954	12	22	-	-	PUNCT
eistud-6954	12	23	like	like	ADJ
eistud-6954	12	24	services	service	NOUN
eistud-6954	12	25	where	where	SCONJ
eistud-6954	12	26	professional	professional	ADJ
eistud-6954	12	27	approach	approach	NOUN
eistud-6954	12	28	is	be	AUX
eistud-6954	12	29	integrated	integrate	VERB
eistud-6954	12	30	with	with	ADP
eistud-6954	12	31	knowledge	knowledge	NOUN
eistud-6954	12	32	of	of	ADP
eistud-6954	12	33	clients	client	NOUN
eistud-6954	12	34	and	and	CCONJ
eistud-6954	12	35	communities	community	NOUN
eistud-6954	12	36	.	.	PUNCT
eistud-6954	13	1	street	street	NOUN
eistud-6954	13	2	level	level	NOUN
eistud-6954	13	3	bureaucrats	bureaucrat	NOUN
eistud-6954	13	4	´	´	NOUN
eistud-6954	13	5	open	open	ADJ
eistud-6954	13	6	approach	approach	NOUN
eistud-6954	13	7	in	in	ADP
eistud-6954	13	8	connection	connection	NOUN
eistud-6954	13	9	with	with	ADP
eistud-6954	13	10	active	active	ADJ
eistud-6954	13	11	role	role	NOUN
eistud-6954	13	12	of	of	ADP
eistud-6954	13	13	service	service	NOUN
eistud-6954	13	14	users	user	NOUN
eistud-6954	13	15	results	result	VERB
eistud-6954	13	16	to	to	ADP
eistud-6954	13	17	unique	unique	ADJ
eistud-6954	13	18	solutions	solution	NOUN
eistud-6954	13	19	in	in	ADP
eistud-6954	13	20	service	service	NOUN
eistud-6954	13	21	delivery	delivery	NOUN
eistud-6954	13	22	.	.	PUNCT
eistud-6954	14	1	shared	share	VERB
eistud-6954	14	2	identity	identity	NOUN
eistud-6954	14	3	developed	develop	VERB
eistud-6954	14	4	in	in	ADP
eistud-6954	14	5	a	a	DET
eistud-6954	14	6	reform	reform	NOUN
eistud-6954	14	7	process	process	NOUN
eistud-6954	14	8	constitutes	constitute	VERB
eistud-6954	14	9	a	a	DET
eistud-6954	14	10	key	key	ADJ
eistud-6954	14	11	element	element	NOUN
eistud-6954	14	12	in	in	ADP
eistud-6954	14	13	this	this	DET
eistud-6954	14	14	kind	kind	NOUN
eistud-6954	14	15	of	of	ADP
eistud-6954	14	16	public	public	ADJ
eistud-6954	14	17	services	service	NOUN
eistud-6954	14	18	.	.	PUNCT
eistud-6954	15	1	keywords	keyword	NOUN
eistud-6954	15	2	:	:	PUNCT
eistud-6954	15	3	construction	construction	NOUN
eistud-6954	15	4	,	,	PUNCT
eistud-6954	15	5	public	public	ADJ
eistud-6954	15	6	services	service	NOUN
eistud-6954	15	7	,	,	PUNCT
eistud-6954	15	8	service	service	NOUN
eistud-6954	15	9	integration	integration	NOUN
eistud-6954	15	10	,	,	PUNCT
eistud-6954	15	11	identity	identity	NOUN
eistud-6954	15	12	.	.	PUNCT
eistud-6954	16	1	introduction	introduction	NOUN
eistud-6954	16	2	in	in	ADP
eistud-6954	16	3	many	many	ADJ
eistud-6954	16	4	countries	country	NOUN
eistud-6954	16	5	one	one	NUM
eistud-6954	16	6	of	of	ADP
eistud-6954	16	7	the	the	DET
eistud-6954	16	8	most	most	ADV
eistud-6954	16	9	significant	significant	ADJ
eistud-6954	16	10	trends	trend	NOUN
eistud-6954	16	11	of	of	ADP
eistud-6954	16	12	change	change	NOUN
eistud-6954	16	13	concerning	concern	VERB
eistud-6954	16	14	the	the	DET
eistud-6954	16	15	public	public	ADJ
eistud-6954	16	16	sector	sector	NOUN
eistud-6954	16	17	has	have	AUX
eistud-6954	16	18	involved	involve	VERB
eistud-6954	16	19	services	service	NOUN
eistud-6954	16	20	and	and	CCONJ
eistud-6954	16	21	their	their	PRON
eistud-6954	16	22	concept	concept	NOUN
eistud-6954	16	23	(	(	PUNCT
eistud-6954	16	24	hartley	hartley	PROPN
eistud-6954	16	25	&	&	CCONJ
eistud-6954	16	26	skletcher	skletcher	ADJ
eistud-6954	16	27	2008	2008	NUM
eistud-6954	16	28	)	)	PUNCT
eistud-6954	16	29	.	.	PUNCT
eistud-6954	17	1	this	this	PRON
eistud-6954	17	2	has	have	AUX
eistud-6954	17	3	been	be	AUX
eistud-6954	17	4	described	describe	VERB
eistud-6954	17	5	as	as	ADP
eistud-6954	17	6	transfer	transfer	NOUN
eistud-6954	17	7	from	from	ADP
eistud-6954	17	8	production	production	NOUN
eistud-6954	17	9	-	-	PUNCT
eistud-6954	17	10	oriented	orient	VERB
eistud-6954	17	11	to	to	ADP
eistud-6954	17	12	service	service	NOUN
eistud-6954	17	13	-	-	PUNCT
eistud-6954	17	14	oriented	orient	VERB
eistud-6954	17	15	approach	approach	NOUN
eistud-6954	17	16	(	(	PUNCT
eistud-6954	17	17	osborne	osborne	NOUN
eistud-6954	17	18	2009	2009	NUM
eistud-6954	17	19	)	)	PUNCT
eistud-6954	17	20	.	.	PUNCT
eistud-6954	18	1	it	it	PRON
eistud-6954	18	2	has	have	AUX
eistud-6954	18	3	not	not	PART
eistud-6954	18	4	been	be	AUX
eistud-6954	18	5	just	just	ADV
eistud-6954	18	6	a	a	DET
eistud-6954	18	7	question	question	NOUN
eistud-6954	18	8	of	of	ADP
eistud-6954	18	9	developing	develop	VERB
eistud-6954	18	10	the	the	DET
eistud-6954	18	11	services	service	NOUN
eistud-6954	18	12	but	but	CCONJ
eistud-6954	18	13	in	in	ADP
eistud-6954	18	14	a	a	DET
eistud-6954	18	15	wider	wide	ADJ
eistud-6954	18	16	sense	sense	NOUN
eistud-6954	18	17	of	of	ADP
eistud-6954	18	18	how	how	SCONJ
eistud-6954	18	19	,	,	PUNCT
eistud-6954	18	20	for	for	ADP
eistud-6954	18	21	example	example	NOUN
eistud-6954	18	22	,	,	PUNCT
eistud-6954	18	23	cities	city	NOUN
eistud-6954	18	24	and	and	CCONJ
eistud-6954	18	25	regions	region	NOUN
eistud-6954	18	26	organize	organize	VERB
eistud-6954	18	27	their	their	PRON
eistud-6954	18	28	operations	operation	NOUN
eistud-6954	18	29	with	with	ADP
eistud-6954	18	30	respect	respect	NOUN
eistud-6954	18	31	to	to	ADP
eistud-6954	18	32	civil	civil	ADJ
eistud-6954	18	33	society	society	NOUN
eistud-6954	18	34	.	.	PUNCT
eistud-6954	19	1	there	there	PRON
eistud-6954	19	2	are	be	VERB
eistud-6954	19	3	several	several	ADJ
eistud-6954	19	4	underlying	underlying	ADJ
eistud-6954	19	5	reasons	reason	NOUN
eistud-6954	19	6	for	for	ADP
eistud-6954	19	7	the	the	DET
eistud-6954	19	8	changes	change	NOUN
eistud-6954	19	9	in	in	ADP
eistud-6954	19	10	services	service	NOUN
eistud-6954	19	11	.	.	PUNCT
eistud-6954	20	1	straitened	straiten	VERB
eistud-6954	20	2	economic	economic	ADJ
eistud-6954	20	3	circumstances	circumstance	NOUN
eistud-6954	20	4	together	together	ADV
eistud-6954	20	5	with	with	ADP
eistud-6954	20	6	technological	technological	ADJ
eistud-6954	20	7	progress	progress	NOUN
eistud-6954	20	8	have	have	AUX
eistud-6954	20	9	offered	offer	VERB
eistud-6954	20	10	novel	novel	ADJ
eistud-6954	20	11	ways	way	NOUN
eistud-6954	20	12	to	to	PART
eistud-6954	20	13	realize	realize	VERB
eistud-6954	20	14	services	service	NOUN
eistud-6954	20	15	.	.	PUNCT
eistud-6954	21	1	the	the	DET
eistud-6954	21	2	needs	need	NOUN
eistud-6954	21	3	and	and	CCONJ
eistud-6954	21	4	expectations	expectation	NOUN
eistud-6954	21	5	of	of	ADP
eistud-6954	21	6	citizens	citizen	NOUN
eistud-6954	21	7	and	and	CCONJ
eistud-6954	21	8	service	service	NOUN
eistud-6954	21	9	users	user	NOUN
eistud-6954	21	10	have	have	AUX
eistud-6954	21	11	changed	change	VERB
eistud-6954	21	12	.	.	PUNCT
eistud-6954	22	1	users	user	NOUN
eistud-6954	22	2	have	have	VERB
eistud-6954	22	3	,	,	PUNCT
eistud-6954	22	4	for	for	ADP
eistud-6954	22	5	instance	instance	NOUN
eistud-6954	22	6	,	,	PUNCT
eistud-6954	22	7	higher	high	ADJ
eistud-6954	22	8	levels	level	NOUN
eistud-6954	22	9	of	of	ADP
eistud-6954	22	10	education	education	NOUN
eistud-6954	22	11	and	and	CCONJ
eistud-6954	22	12	they	they	PRON
eistud-6954	22	13	demand	demand	VERB
eistud-6954	22	14	personal	personal	ADJ
eistud-6954	22	15	service	service	NOUN
eistud-6954	22	16	(	(	PUNCT
eistud-6954	22	17	e.g.	e.g.	ADV
eistud-6954	22	18	pasquier	pasquier	NOUN
eistud-6954	22	19	&	&	CCONJ
eistud-6954	22	20	villeneuve	villeneuve	PROPN
eistud-6954	22	21	2012	2012	NUM
eistud-6954	22	22	)	)	PUNCT
eistud-6954	22	23	.	.	PUNCT
eistud-6954	23	1	this	this	PRON
eistud-6954	23	2	has	have	AUX
eistud-6954	23	3	created	create	VERB
eistud-6954	23	4	a	a	DET
eistud-6954	23	5	new	new	ADJ
eistud-6954	23	6	kind	kind	NOUN
eistud-6954	23	7	of	of	ADP
eistud-6954	23	8	operating	operate	VERB
eistud-6954	23	9	environment	environment	NOUN
eistud-6954	23	10	for	for	ADP
eistud-6954	23	11	learning	learning	NOUN
eistud-6954	23	12	and	and	CCONJ
eistud-6954	23	13	intelligent	intelligent	ADJ
eistud-6954	23	14	public	public	ADJ
eistud-6954	23	15	organizations	organization	NOUN
eistud-6954	23	16	(	(	PUNCT
eistud-6954	23	17	virtanen	virtanen	NOUN
eistud-6954	23	18	,	,	PUNCT
eistud-6954	23	19	stenvall	stenvall	NOUN
eistud-6954	23	20	&	&	CCONJ
eistud-6954	23	21	kinder	kind	ADJ
eistud-6954	23	22	2014	2014	NUM
eistud-6954	23	23	)	)	PUNCT
eistud-6954	23	24	.	.	PUNCT
eistud-6954	24	1	the	the	DET
eistud-6954	24	2	question	question	NOUN
eistud-6954	24	3	is	be	AUX
eistud-6954	24	4	no	no	ADV
eistud-6954	24	5	longer	long	ADV
eistud-6954	24	6	what	what	PRON
eistud-6954	24	7	the	the	DET
eistud-6954	24	8	service	service	NOUN
eistud-6954	24	9	users	user	NOUN
eistud-6954	24	10	–	–	PUNCT
eistud-6954	24	11	such	such	ADJ
eistud-6954	24	12	as	as	ADP
eistud-6954	24	13	pupils	pupil	NOUN
eistud-6954	24	14	and	and	CCONJ
eistud-6954	24	15	their	their	PRON
eistud-6954	24	16	parents	parent	NOUN
eistud-6954	24	17	–	–	PUNCT
eistud-6954	24	18	can	can	AUX
eistud-6954	24	19	learn	learn	VERB
eistud-6954	24	20	from	from	ADP
eistud-6954	24	21	the	the	DET
eistud-6954	24	22	public	public	ADJ
eistud-6954	24	23	sector	sector	NOUN
eistud-6954	24	24	,	,	PUNCT
eistud-6954	24	25	but	but	CCONJ
eistud-6954	24	26	also	also	ADV
eistud-6954	24	27	what	what	PRON
eistud-6954	24	28	public	public	ADJ
eistud-6954	24	29	organisations	organisation	NOUN
eistud-6954	24	30	can	can	AUX
eistud-6954	24	31	learn	learn	VERB
eistud-6954	24	32	from	from	ADP
eistud-6954	24	33	them	they	PRON
eistud-6954	24	34	,	,	PUNCT
eistud-6954	24	35	or	or	CCONJ
eistud-6954	24	36	how	how	SCONJ
eistud-6954	24	37	public	public	ADJ
eistud-6954	24	38	organizations	organization	NOUN
eistud-6954	24	39	can	can	AUX
eistud-6954	24	40	utilize	utilize	VERB
eistud-6954	24	41	intelligent	intelligent	ADJ
eistud-6954	24	42	solutions	solution	NOUN
eistud-6954	24	43	to	to	PART
eistud-6954	24	44	create	create	VERB
eistud-6954	24	45	conditions	condition	NOUN
eistud-6954	24	46	for	for	ADP
eistud-6954	24	47	personal	personal	ADJ
eistud-6954	24	48	learning	learning	NOUN
eistud-6954	24	49	among	among	ADP
eistud-6954	24	50	the	the	DET
eistud-6954	24	51	service	service	NOUN
eistud-6954	24	52	users	user	NOUN
eistud-6954	24	53	.	.	PUNCT
eistud-6954	25	1	this	this	DET
eistud-6954	25	2	kind	kind	NOUN
eistud-6954	25	3	of	of	ADP
eistud-6954	25	4	services	service	NOUN
eistud-6954	25	5	can	can	AUX
eistud-6954	25	6	be	be	AUX
eistud-6954	25	7	called	call	VERB
eistud-6954	25	8	as	as	ADP
eistud-6954	25	9	issn	issn	PROPN
eistud-6954	25	10	1822–8402	1822–8402	NUM
eistud-6954	25	11	european	european	ADJ
eistud-6954	25	12	integration	integration	NOUN
eistud-6954	25	13	studies	study	NOUN
eistud-6954	25	14	.	.	PUNCT
eistud-6954	26	1	2014	2014	NUM
eistud-6954	26	2	.	.	PUNCT
eistud-6954	27	1	no	no	INTJ
eistud-6954	27	2	.	.	NOUN
eistud-6954	27	3	8	8	NUM
eistud-6954	27	4	23	23	NUM
eistud-6954	27	5	third	third	ADJ
eistud-6954	27	6	generation	generation	NOUN
eistud-6954	27	7	services	service	NOUN
eistud-6954	27	8	(	(	PUNCT
eistud-6954	27	9	harisalo	harisalo	NOUN
eistud-6954	27	10	2013	2013	NUM
eistud-6954	27	11	;	;	PUNCT
eistud-6954	27	12	laitinen	laitinen	PROPN
eistud-6954	27	13	&	&	CCONJ
eistud-6954	27	14	stenvall	stenvall	PROPN
eistud-6954	27	15	2014	2014	NUM
eistud-6954	27	16	)	)	PUNCT
eistud-6954	27	17	.	.	PUNCT
eistud-6954	28	1	in	in	ADP
eistud-6954	28	2	this	this	DET
eistud-6954	28	3	article	article	NOUN
eistud-6954	28	4	,	,	PUNCT
eistud-6954	28	5	we	we	PRON
eistud-6954	28	6	discuss	discuss	VERB
eistud-6954	28	7	the	the	DET
eistud-6954	28	8	social	social	ADJ
eistud-6954	28	9	construction	construction	NOUN
eistud-6954	28	10	of	of	ADP
eistud-6954	28	11	the	the	DET
eistud-6954	28	12	third	third	ADJ
eistud-6954	28	13	generation	generation	NOUN
eistud-6954	28	14	public	public	ADJ
eistud-6954	28	15	services	service	NOUN
eistud-6954	28	16	and	and	CCONJ
eistud-6954	28	17	the	the	DET
eistud-6954	28	18	way	way	NOUN
eistud-6954	28	19	in	in	ADP
eistud-6954	28	20	which	which	PRON
eistud-6954	28	21	this	this	PRON
eistud-6954	28	22	is	be	AUX
eistud-6954	28	23	influenced	influence	VERB
eistud-6954	28	24	by	by	ADP
eistud-6954	28	25	the	the	DET
eistud-6954	28	26	theoretical	theoretical	ADJ
eistud-6954	28	27	concept	concept	NOUN
eistud-6954	28	28	of	of	ADP
eistud-6954	28	29	public	public	ADJ
eistud-6954	28	30	services	service	NOUN
eistud-6954	28	31	and	and	CCONJ
eistud-6954	28	32	the	the	DET
eistud-6954	28	33	theory	theory	NOUN
eistud-6954	28	34	-	-	PUNCT
eistud-6954	28	35	in	in	ADP
eistud-6954	28	36	-	-	PUNCT
eistud-6954	28	37	use	use	NOUN
eistud-6954	28	38	(	(	PUNCT
eistud-6954	28	39	see	see	VERB
eistud-6954	28	40	brunsson	brunsson	NOUN
eistud-6954	28	41	&	&	CCONJ
eistud-6954	28	42	sahlin	sahlin	PROPN
eistud-6954	28	43	-	-	PROPN
eistud-6954	28	44	andersson	andersson	PROPN
eistud-6954	28	45	2000	2000	NUM
eistud-6954	28	46	;	;	PUNCT
eistud-6954	28	47	argyris	argyris	PROPN
eistud-6954	28	48	&	&	CCONJ
eistud-6954	28	49	schön	schön	PROPN
eistud-6954	28	50	1974	1974	NUM
eistud-6954	28	51	)	)	PUNCT
eistud-6954	28	52	.	.	PUNCT
eistud-6954	29	1	our	our	PRON
eistud-6954	29	2	research	research	NOUN
eistud-6954	29	3	aim	aim	NOUN
eistud-6954	29	4	is	be	AUX
eistud-6954	29	5	to	to	PART
eistud-6954	29	6	study	study	VERB
eistud-6954	29	7	how	how	SCONJ
eistud-6954	29	8	the	the	DET
eistud-6954	29	9	new	new	ADJ
eistud-6954	29	10	service	service	NOUN
eistud-6954	29	11	-	-	PUNCT
eistud-6954	29	12	oriented	orient	VERB
eistud-6954	29	13	approach	approach	NOUN
eistud-6954	29	14	is	be	AUX
eistud-6954	29	15	socially	socially	ADV
eistud-6954	29	16	constructed	construct	VERB
eistud-6954	29	17	in	in	ADP
eistud-6954	29	18	the	the	DET
eistud-6954	29	19	practices	practice	NOUN
eistud-6954	29	20	of	of	ADP
eistud-6954	29	21	public	public	ADJ
eistud-6954	29	22	services	service	NOUN
eistud-6954	29	23	and	and	CCONJ
eistud-6954	29	24	what	what	DET
eistud-6954	29	25	role	role	NOUN
eistud-6954	29	26	does	do	AUX
eistud-6954	29	27	identity	identity	NOUN
eistud-6954	29	28	formulation	formulation	NOUN
eistud-6954	29	29	play	play	NOUN
eistud-6954	29	30	in	in	ADP
eistud-6954	29	31	the	the	DET
eistud-6954	29	32	construction	construction	NOUN
eistud-6954	29	33	process	process	NOUN
eistud-6954	29	34	.	.	PUNCT
eistud-6954	30	1	our	our	PRON
eistud-6954	30	2	hypothesis	hypothesis	NOUN
eistud-6954	30	3	is	be	AUX
eistud-6954	30	4	that	that	SCONJ
eistud-6954	30	5	knowledge	knowledge	NOUN
eistud-6954	30	6	is	be	AUX
eistud-6954	30	7	an	an	DET
eistud-6954	30	8	essential	essential	ADJ
eistud-6954	30	9	element	element	NOUN
eistud-6954	30	10	in	in	ADP
eistud-6954	30	11	the	the	DET
eistud-6954	30	12	construction	construction	NOUN
eistud-6954	30	13	of	of	ADP
eistud-6954	30	14	the	the	DET
eistud-6954	30	15	identity	identity	NOUN
eistud-6954	30	16	of	of	ADP
eistud-6954	30	17	third	third	ADJ
eistud-6954	30	18	generation	generation	NOUN
eistud-6954	30	19	services	service	NOUN
eistud-6954	30	20	.	.	PUNCT
eistud-6954	31	1	several	several	ADJ
eistud-6954	31	2	studies	study	NOUN
eistud-6954	31	3	have	have	AUX
eistud-6954	31	4	concentrated	concentrate	VERB
eistud-6954	31	5	on	on	ADP
eistud-6954	31	6	issues	issue	NOUN
eistud-6954	31	7	related	relate	VERB
eistud-6954	31	8	to	to	ADP
eistud-6954	31	9	how	how	SCONJ
eistud-6954	31	10	organization	organization	NOUN
eistud-6954	31	11	sciences	science	NOUN
eistud-6954	31	12	,	,	PUNCT
eistud-6954	31	13	practices	practice	NOUN
eistud-6954	31	14	,	,	PUNCT
eistud-6954	31	15	knowledge	knowledge	NOUN
eistud-6954	31	16	,	,	PUNCT
eistud-6954	31	17	and	and	CCONJ
eistud-6954	31	18	constructing	constructing	NOUN
eistud-6954	31	19	are	be	AUX
eistud-6954	31	20	linked	link	VERB
eistud-6954	31	21	together	together	ADV
eistud-6954	31	22	(	(	PUNCT
eistud-6954	31	23	gergen	gergen	PROPN
eistud-6954	31	24	1994	1994	NUM
eistud-6954	31	25	;	;	PUNCT
eistud-6954	31	26	gergen	gergen	PROPN
eistud-6954	31	27	&	&	CCONJ
eistud-6954	31	28	gergen	gergen	PROPN
eistud-6954	31	29	2004	2004	NUM
eistud-6954	31	30	;	;	PUNCT
eistud-6954	31	31	damargo	damargo	NOUN
eistud-6954	31	32	-	-	PUNCT
eistud-6954	31	33	borges	borge	NOUN
eistud-6954	31	34	&	&	CCONJ
eistud-6954	31	35	rasera	rasera	NOUN
eistud-6954	31	36	2013	2013	NUM
eistud-6954	31	37	)	)	PUNCT
eistud-6954	31	38	.	.	PUNCT
eistud-6954	32	1	our	our	PRON
eistud-6954	32	2	article	article	NOUN
eistud-6954	32	3	is	be	AUX
eistud-6954	32	4	a	a	DET
eistud-6954	32	5	qualitative	qualitative	ADJ
eistud-6954	32	6	study	study	NOUN
eistud-6954	32	7	with	with	ADP
eistud-6954	32	8	a	a	DET
eistud-6954	32	9	special	special	ADJ
eistud-6954	32	10	focus	focus	NOUN
eistud-6954	32	11	on	on	ADP
eistud-6954	32	12	the	the	DET
eistud-6954	32	13	third	third	ADJ
eistud-6954	32	14	generation	generation	NOUN
eistud-6954	32	15	services	service	NOUN
eistud-6954	32	16	implemented	implement	VERB
eistud-6954	32	17	in	in	ADP
eistud-6954	32	18	social	social	ADJ
eistud-6954	32	19	and	and	CCONJ
eistud-6954	32	20	health	health	NOUN
eistud-6954	32	21	care	care	NOUN
eistud-6954	32	22	systems	system	NOUN
eistud-6954	32	23	.	.	PUNCT
eistud-6954	33	1	the	the	DET
eistud-6954	33	2	research	research	NOUN
eistud-6954	33	3	material	material	NOUN
eistud-6954	33	4	consists	consist	VERB
eistud-6954	33	5	of	of	ADP
eistud-6954	33	6	interviews	interview	NOUN
eistud-6954	33	7	from	from	ADP
eistud-6954	33	8	cities	city	NOUN
eistud-6954	33	9	and	and	CCONJ
eistud-6954	33	10	regions	region	NOUN
eistud-6954	33	11	in	in	ADP
eistud-6954	33	12	several	several	ADJ
eistud-6954	33	13	different	different	ADJ
eistud-6954	33	14	countries	country	NOUN
eistud-6954	33	15	,	,	PUNCT
eistud-6954	33	16	such	such	ADJ
eistud-6954	33	17	as	as	ADP
eistud-6954	33	18	barcelona	barcelona	PROPN
eistud-6954	33	19	,	,	PUNCT
eistud-6954	33	20	glasgow	glasgow	PROPN
eistud-6954	33	21	,	,	PUNCT
eistud-6954	33	22	den	den	PROPN
eistud-6954	33	23	bosch	bosch	PROPN
eistud-6954	33	24	,	,	PUNCT
eistud-6954	33	25	and	and	CCONJ
eistud-6954	33	26	the	the	DET
eistud-6954	33	27	greater	great	ADJ
eistud-6954	33	28	london	london	PROPN
eistud-6954	33	29	area	area	NOUN
eistud-6954	33	30	.	.	PUNCT
eistud-6954	34	1	the	the	DET
eistud-6954	34	2	material	material	NOUN
eistud-6954	34	3	has	have	AUX
eistud-6954	34	4	been	be	AUX
eistud-6954	34	5	gathered	gather	VERB
eistud-6954	34	6	from	from	ADP
eistud-6954	34	7	service	service	NOUN
eistud-6954	34	8	development	development	NOUN
eistud-6954	34	9	projects	project	NOUN
eistud-6954	34	10	in	in	ADP
eistud-6954	34	11	which	which	PRON
eistud-6954	34	12	the	the	DET
eistud-6954	34	13	aim	aim	NOUN
eistud-6954	34	14	has	have	AUX
eistud-6954	34	15	been	be	AUX
eistud-6954	34	16	to	to	PART
eistud-6954	34	17	shift	shift	VERB
eistud-6954	34	18	over	over	ADP
eistud-6954	34	19	to	to	ADP
eistud-6954	34	20	services	service	NOUN
eistud-6954	34	21	with	with	ADP
eistud-6954	34	22	the	the	DET
eistud-6954	34	23	customer	customer	NOUN
eistud-6954	34	24	in	in	ADP
eistud-6954	34	25	the	the	DET
eistud-6954	34	26	centre	centre	NOUN
eistud-6954	34	27	.	.	PUNCT
eistud-6954	35	1	three	three	NUM
eistud-6954	35	2	generations	generation	NOUN
eistud-6954	35	3	of	of	ADP
eistud-6954	35	4	service	service	NOUN
eistud-6954	35	5	science	science	NOUN
eistud-6954	35	6	in	in	ADP
eistud-6954	35	7	our	our	PRON
eistud-6954	35	8	view	view	NOUN
eistud-6954	35	9	,	,	PUNCT
eistud-6954	35	10	service	service	NOUN
eistud-6954	35	11	thinking	thinking	NOUN
eistud-6954	35	12	can	can	AUX
eistud-6954	35	13	be	be	AUX
eistud-6954	35	14	divided	divide	VERB
eistud-6954	35	15	into	into	ADP
eistud-6954	35	16	three	three	NUM
eistud-6954	35	17	generations	generation	NOUN
eistud-6954	35	18	and	and	CCONJ
eistud-6954	35	19	they	they	PRON
eistud-6954	35	20	can	can	AUX
eistud-6954	35	21	be	be	AUX
eistud-6954	35	22	analysed	analyse	VERB
eistud-6954	35	23	and	and	CCONJ
eistud-6954	35	24	defined	define	VERB
eistud-6954	35	25	using	use	VERB
eistud-6954	35	26	the	the	DET
eistud-6954	35	27	framework	framework	NOUN
eistud-6954	35	28	presented	present	VERB
eistud-6954	35	29	by	by	ADP
eistud-6954	35	30	risto	risto	PROPN
eistud-6954	35	31	harisalo	harisalo	PROPN
eistud-6954	36	1	(	(	PUNCT
eistud-6954	36	2	cf	cf	NOUN
eistud-6954	36	3	.	.	PUNCT
eistud-6954	37	1	harisalo	harisalo	PROPN
eistud-6954	37	2	2013	2013	NUM
eistud-6954	37	3	,	,	PUNCT
eistud-6954	37	4	51	51	NUM
eistud-6954	37	5	)	)	PUNCT
eistud-6954	37	6	.	.	PUNCT
eistud-6954	38	1	the	the	DET
eistud-6954	38	2	differences	difference	NOUN
eistud-6954	38	3	between	between	ADP
eistud-6954	38	4	these	these	DET
eistud-6954	38	5	generations	generation	NOUN
eistud-6954	38	6	lie	lie	VERB
eistud-6954	38	7	not	not	PART
eistud-6954	38	8	only	only	ADV
eistud-6954	38	9	in	in	ADP
eistud-6954	38	10	concepts	concept	NOUN
eistud-6954	38	11	of	of	ADP
eistud-6954	38	12	the	the	DET
eistud-6954	38	13	nature	nature	NOUN
eistud-6954	38	14	of	of	ADP
eistud-6954	38	15	services	service	NOUN
eistud-6954	38	16	but	but	CCONJ
eistud-6954	38	17	also	also	ADV
eistud-6954	38	18	in	in	ADP
eistud-6954	38	19	the	the	DET
eistud-6954	38	20	ways	way	NOUN
eistud-6954	38	21	in	in	ADP
eistud-6954	38	22	which	which	PRON
eistud-6954	38	23	the	the	DET
eistud-6954	38	24	service	service	NOUN
eistud-6954	38	25	system	system	NOUN
eistud-6954	38	26	should	should	AUX
eistud-6954	38	27	be	be	AUX
eistud-6954	38	28	developed	develop	VERB
eistud-6954	38	29	,	,	PUNCT
eistud-6954	38	30	and	and	CCONJ
eistud-6954	38	31	what	what	DET
eistud-6954	38	32	kind	kind	NOUN
eistud-6954	38	33	of	of	ADP
eistud-6954	38	34	learning	learn	VERB
eistud-6954	38	35	processes	process	VERB
eistud-6954	38	36	each	each	DET
eistud-6954	38	37	reform	reform	NOUN
eistud-6954	38	38	contains	contain	VERB
eistud-6954	38	39	.	.	PUNCT
eistud-6954	39	1	the	the	DET
eistud-6954	39	2	first	first	ADJ
eistud-6954	39	3	generation	generation	NOUN
eistud-6954	39	4	of	of	ADP
eistud-6954	39	5	service	service	NOUN
eistud-6954	39	6	science	science	NOUN
eistud-6954	39	7	concentrated	concentrate	VERB
eistud-6954	39	8	primarily	primarily	ADV
eistud-6954	39	9	on	on	ADP
eistud-6954	39	10	single	single	ADJ
eistud-6954	39	11	public	public	ADJ
eistud-6954	39	12	services	service	NOUN
eistud-6954	39	13	and	and	CCONJ
eistud-6954	39	14	service	service	NOUN
eistud-6954	39	15	sectors	sector	NOUN
eistud-6954	39	16	.	.	PUNCT
eistud-6954	40	1	the	the	DET
eistud-6954	40	2	objective	objective	NOUN
eistud-6954	40	3	was	be	AUX
eistud-6954	40	4	to	to	PART
eistud-6954	40	5	understand	understand	VERB
eistud-6954	40	6	the	the	DET
eistud-6954	40	7	laws	law	NOUN
eistud-6954	40	8	governing	govern	VERB
eistud-6954	40	9	certain	certain	ADJ
eistud-6954	40	10	services	service	NOUN
eistud-6954	40	11	,	,	PUNCT
eistud-6954	40	12	such	such	ADJ
eistud-6954	40	13	as	as	ADP
eistud-6954	40	14	design	design	NOUN
eistud-6954	40	15	services	service	NOUN
eistud-6954	40	16	or	or	CCONJ
eistud-6954	40	17	health	health	NOUN
eistud-6954	40	18	care	care	NOUN
eistud-6954	40	19	and	and	CCONJ
eistud-6954	40	20	social	social	ADJ
eistud-6954	40	21	services	service	NOUN
eistud-6954	40	22	.	.	PUNCT
eistud-6954	41	1	services	service	NOUN
eistud-6954	41	2	were	be	AUX
eistud-6954	41	3	organised	organise	VERB
eistud-6954	41	4	identifying	identify	VERB
eistud-6954	41	5	the	the	DET
eistud-6954	41	6	customers	customer	NOUN
eistud-6954	41	7	’	'	PUNCT
eistud-6954	41	8	needs	need	NOUN
eistud-6954	41	9	,	,	PUNCT
eistud-6954	41	10	but	but	CCONJ
eistud-6954	41	11	largely	largely	ADV
eistud-6954	41	12	with	with	ADP
eistud-6954	41	13	a	a	DET
eistud-6954	41	14	production	production	NOUN
eistud-6954	41	15	-	-	PUNCT
eistud-6954	41	16	oriented	orient	VERB
eistud-6954	41	17	approach	approach	NOUN
eistud-6954	41	18	.	.	PUNCT
eistud-6954	42	1	from	from	ADP
eistud-6954	42	2	the	the	DET
eistud-6954	42	3	perspective	perspective	NOUN
eistud-6954	42	4	of	of	ADP
eistud-6954	42	5	the	the	DET
eistud-6954	42	6	public	public	ADJ
eistud-6954	42	7	sector	sector	NOUN
eistud-6954	42	8	,	,	PUNCT
eistud-6954	42	9	the	the	DET
eistud-6954	42	10	first	first	ADJ
eistud-6954	42	11	generation	generation	NOUN
eistud-6954	42	12	services	service	NOUN
eistud-6954	42	13	included	include	VERB
eistud-6954	42	14	the	the	DET
eistud-6954	42	15	view	view	NOUN
eistud-6954	42	16	that	that	SCONJ
eistud-6954	42	17	each	each	DET
eistud-6954	42	18	service	service	NOUN
eistud-6954	42	19	constitutes	constitute	VERB
eistud-6954	42	20	an	an	DET
eistud-6954	42	21	independent	independent	ADJ
eistud-6954	42	22	unit	unit	NOUN
eistud-6954	42	23	or	or	CCONJ
eistud-6954	42	24	a	a	DET
eistud-6954	42	25	sector	sector	NOUN
eistud-6954	42	26	that	that	PRON
eistud-6954	42	27	must	must	AUX
eistud-6954	42	28	be	be	AUX
eistud-6954	42	29	examined	examine	VERB
eistud-6954	42	30	from	from	ADP
eistud-6954	42	31	its	its	PRON
eistud-6954	42	32	internal	internal	ADJ
eistud-6954	42	33	conditions	condition	NOUN
eistud-6954	42	34	and	and	CCONJ
eistud-6954	42	35	circumstances	circumstance	NOUN
eistud-6954	42	36	.	.	PUNCT
eistud-6954	43	1	in	in	ADP
eistud-6954	43	2	these	these	DET
eistud-6954	43	3	models	model	NOUN
eistud-6954	43	4	,	,	PUNCT
eistud-6954	43	5	each	each	DET
eistud-6954	43	6	sector	sector	NOUN
eistud-6954	43	7	has	have	VERB
eistud-6954	43	8	its	its	PRON
eistud-6954	43	9	own	own	ADJ
eistud-6954	43	10	professionally	professionally	ADV
eistud-6954	43	11	trained	train	VERB
eistud-6954	43	12	staff	staff	NOUN
eistud-6954	43	13	.	.	PUNCT
eistud-6954	44	1	professionalism	professionalism	NOUN
eistud-6954	44	2	is	be	AUX
eistud-6954	44	3	strong	strong	ADJ
eistud-6954	44	4	in	in	ADP
eistud-6954	44	5	many	many	ADJ
eistud-6954	44	6	public	public	ADJ
eistud-6954	44	7	service	service	NOUN
eistud-6954	44	8	sectors	sector	NOUN
eistud-6954	44	9	–	–	PUNCT
eistud-6954	44	10	a	a	DET
eistud-6954	44	11	central	central	ADJ
eistud-6954	44	12	feature	feature	NOUN
eistud-6954	44	13	of	of	ADP
eistud-6954	44	14	the	the	DET
eistud-6954	44	15	first	first	ADJ
eistud-6954	44	16	generation	generation	NOUN
eistud-6954	44	17	service	service	NOUN
eistud-6954	44	18	science	science	NOUN
eistud-6954	44	19	is	be	AUX
eistud-6954	44	20	hierarchy	hierarchy	NOUN
eistud-6954	44	21	.	.	PUNCT
eistud-6954	45	1	services	service	NOUN
eistud-6954	45	2	are	be	AUX
eistud-6954	45	3	organised	organise	VERB
eistud-6954	45	4	with	with	ADP
eistud-6954	45	5	a	a	DET
eistud-6954	45	6	productionoriented	productionoriented	ADJ
eistud-6954	45	7	approach	approach	NOUN
eistud-6954	45	8	,	,	PUNCT
eistud-6954	45	9	top	top	ADJ
eistud-6954	45	10	-	-	PUNCT
eistud-6954	45	11	down	down	NOUN
eistud-6954	45	12	.	.	PUNCT
eistud-6954	46	1	legally	legally	ADV
eistud-6954	46	2	supported	support	VERB
eistud-6954	46	3	professional	professional	ADJ
eistud-6954	46	4	conditions	condition	NOUN
eistud-6954	46	5	define	define	VERB
eistud-6954	46	6	how	how	SCONJ
eistud-6954	46	7	services	service	NOUN
eistud-6954	46	8	are	be	AUX
eistud-6954	46	9	produced	produce	VERB
eistud-6954	46	10	and	and	CCONJ
eistud-6954	46	11	for	for	ADP
eistud-6954	46	12	whom	whom	PRON
eistud-6954	46	13	.	.	PUNCT
eistud-6954	47	1	the	the	DET
eistud-6954	47	2	laws	law	NOUN
eistud-6954	47	3	governing	govern	VERB
eistud-6954	47	4	services	service	NOUN
eistud-6954	47	5	are	be	AUX
eistud-6954	47	6	context	context	NOUN
eistud-6954	47	7	-	-	PUNCT
eistud-6954	47	8	dependent	dependent	ADJ
eistud-6954	47	9	,	,	PUNCT
eistud-6954	47	10	and	and	CCONJ
eistud-6954	47	11	the	the	DET
eistud-6954	47	12	operating	operate	VERB
eistud-6954	47	13	logic	logic	NOUN
eistud-6954	47	14	of	of	ADP
eistud-6954	47	15	one	one	NUM
eistud-6954	47	16	service	service	NOUN
eistud-6954	47	17	sector	sector	NOUN
eistud-6954	47	18	–	–	PUNCT
eistud-6954	47	19	such	such	ADJ
eistud-6954	47	20	as	as	ADP
eistud-6954	47	21	health	health	NOUN
eistud-6954	47	22	care	care	NOUN
eistud-6954	47	23	services	service	NOUN
eistud-6954	47	24	–	–	PUNCT
eistud-6954	47	25	can	can	AUX
eistud-6954	47	26	not	not	PART
eistud-6954	47	27	be	be	AUX
eistud-6954	47	28	transplanted	transplant	VERB
eistud-6954	47	29	to	to	ADP
eistud-6954	47	30	another	another	DET
eistud-6954	47	31	sector	sector	NOUN
eistud-6954	47	32	.	.	PUNCT
eistud-6954	48	1	the	the	DET
eistud-6954	48	2	second	second	ADJ
eistud-6954	48	3	generation	generation	NOUN
eistud-6954	48	4	service	service	NOUN
eistud-6954	48	5	science	science	NOUN
eistud-6954	48	6	aimed	aim	VERB
eistud-6954	48	7	at	at	ADP
eistud-6954	48	8	comprehensive	comprehensive	ADJ
eistud-6954	48	9	organising	organising	NOUN
eistud-6954	48	10	,	,	PUNCT
eistud-6954	48	11	arranging	arrange	VERB
eistud-6954	48	12	services	service	NOUN
eistud-6954	48	13	in	in	ADP
eistud-6954	48	14	order	order	NOUN
eistud-6954	48	15	to	to	PART
eistud-6954	48	16	solve	solve	VERB
eistud-6954	48	17	each	each	DET
eistud-6954	48	18	customer´s	customer´s	NOUN
eistud-6954	48	19	problems	problem	NOUN
eistud-6954	48	20	.	.	PUNCT
eistud-6954	49	1	this	this	PRON
eistud-6954	49	2	carries	carry	VERB
eistud-6954	49	3	the	the	DET
eistud-6954	49	4	notion	notion	NOUN
eistud-6954	49	5	that	that	SCONJ
eistud-6954	49	6	sectorally	sectorally	ADV
eistud-6954	49	7	organised	organise	VERB
eistud-6954	49	8	service	service	NOUN
eistud-6954	49	9	systems	system	NOUN
eistud-6954	49	10	operate	operate	VERB
eistud-6954	49	11	with	with	ADP
eistud-6954	49	12	too	too	ADV
eistud-6954	49	13	narrow	narrow	ADJ
eistud-6954	49	14	views	view	NOUN
eistud-6954	49	15	in	in	ADP
eistud-6954	49	16	solving	solve	VERB
eistud-6954	49	17	the	the	DET
eistud-6954	49	18	problems	problem	NOUN
eistud-6954	49	19	their	their	PRON
eistud-6954	49	20	customers	customer	NOUN
eistud-6954	49	21	have	have	VERB
eistud-6954	49	22	.	.	PUNCT
eistud-6954	50	1	the	the	DET
eistud-6954	50	2	second	second	ADJ
eistud-6954	50	3	generation	generation	NOUN
eistud-6954	50	4	service	service	NOUN
eistud-6954	50	5	science	science	NOUN
eistud-6954	50	6	regards	regard	VERB
eistud-6954	50	7	service	service	NOUN
eistud-6954	50	8	models	model	NOUN
eistud-6954	50	9	as	as	ADP
eistud-6954	50	10	solutions	solution	NOUN
eistud-6954	50	11	to	to	ADP
eistud-6954	50	12	the	the	DET
eistud-6954	50	13	customers	customer	NOUN
eistud-6954	50	14	’	’	PART
eistud-6954	50	15	problems	problem	NOUN
eistud-6954	50	16	(	(	PUNCT
eistud-6954	50	17	e.g.	e.g.	ADV
eistud-6954	50	18	rummer	rummer	PROPN
eistud-6954	50	19	&	&	CCONJ
eistud-6954	50	20	branche	branche	PROPN
eistud-6954	50	21	1990	1990	NUM
eistud-6954	50	22	)	)	PUNCT
eistud-6954	50	23	.	.	PUNCT
eistud-6954	51	1	often	often	ADV
eistud-6954	51	2	these	these	DET
eistud-6954	51	3	solutions	solution	NOUN
eistud-6954	51	4	are	be	AUX
eistud-6954	51	5	even	even	ADV
eistud-6954	51	6	tailor	tailor	NOUN
eistud-6954	51	7	-	-	PUNCT
eistud-6954	51	8	made	make	VERB
eistud-6954	51	9	to	to	ADP
eistud-6954	51	10	the	the	DET
eistud-6954	51	11	customer	customer	NOUN
eistud-6954	51	12	.	.	PUNCT
eistud-6954	52	1	this	this	PRON
eistud-6954	52	2	means	mean	VERB
eistud-6954	52	3	that	that	SCONJ
eistud-6954	52	4	the	the	DET
eistud-6954	52	5	connections	connection	NOUN
eistud-6954	52	6	between	between	ADP
eistud-6954	52	7	products	product	NOUN
eistud-6954	52	8	and	and	CCONJ
eistud-6954	52	9	services	service	NOUN
eistud-6954	52	10	are	be	AUX
eistud-6954	52	11	understood	understand	VERB
eistud-6954	52	12	(	(	PUNCT
eistud-6954	52	13	normann	normann	PROPN
eistud-6954	52	14	1995	1995	NUM
eistud-6954	52	15	)	)	PUNCT
eistud-6954	52	16	.	.	PUNCT
eistud-6954	53	1	therefore	therefore	ADV
eistud-6954	53	2	,	,	PUNCT
eistud-6954	53	3	a	a	DET
eistud-6954	53	4	service	service	NOUN
eistud-6954	53	5	can	can	AUX
eistud-6954	53	6	,	,	PUNCT
eistud-6954	53	7	for	for	ADP
eistud-6954	53	8	instance	instance	NOUN
eistud-6954	53	9	,	,	PUNCT
eistud-6954	53	10	include	include	VERB
eistud-6954	53	11	consultation	consultation	NOUN
eistud-6954	53	12	and	and	CCONJ
eistud-6954	53	13	a	a	DET
eistud-6954	53	14	solution	solution	NOUN
eistud-6954	53	15	based	base	VERB
eistud-6954	53	16	on	on	ADP
eistud-6954	53	17	technology	technology	NOUN
eistud-6954	53	18	.	.	PUNCT
eistud-6954	54	1	similarly	similarly	ADV
eistud-6954	54	2	,	,	PUNCT
eistud-6954	54	3	second	second	ADJ
eistud-6954	54	4	generation	generation	NOUN
eistud-6954	54	5	services	service	NOUN
eistud-6954	54	6	emphasize	emphasize	VERB
eistud-6954	54	7	operational	operational	ADJ
eistud-6954	54	8	integration	integration	NOUN
eistud-6954	54	9	.	.	PUNCT
eistud-6954	55	1	this	this	PRON
eistud-6954	55	2	means	mean	VERB
eistud-6954	55	3	than	than	ADP
eistud-6954	55	4	customers	customer	NOUN
eistud-6954	55	5	–	–	PUNCT
eistud-6954	55	6	or	or	CCONJ
eistud-6954	55	7	clients	client	NOUN
eistud-6954	55	8	–	–	PUNCT
eistud-6954	55	9	might	might	AUX
eistud-6954	55	10	be	be	AUX
eistud-6954	55	11	provided	provide	VERB
eistud-6954	55	12	with	with	ADP
eistud-6954	55	13	services	service	NOUN
eistud-6954	55	14	being	be	AUX
eistud-6954	55	15	processes	process	NOUN
eistud-6954	55	16	collaboratively	collaboratively	ADV
eistud-6954	55	17	produced	produce	VERB
eistud-6954	55	18	by	by	ADP
eistud-6954	55	19	several	several	ADJ
eistud-6954	55	20	groups	group	NOUN
eistud-6954	55	21	of	of	ADP
eistud-6954	55	22	professionals	professional	NOUN
eistud-6954	55	23	.	.	PUNCT
eistud-6954	56	1	this	this	PRON
eistud-6954	56	2	directs	direct	VERB
eistud-6954	56	3	focus	focus	NOUN
eistud-6954	56	4	to	to	ADP
eistud-6954	56	5	the	the	DET
eistud-6954	56	6	information	information	NOUN
eistud-6954	56	7	and	and	CCONJ
eistud-6954	56	8	skills	skill	NOUN
eistud-6954	56	9	necessary	necessary	ADJ
eistud-6954	56	10	for	for	ADP
eistud-6954	56	11	integrating	integrate	VERB
eistud-6954	56	12	functionally	functionally	ADV
eistud-6954	56	13	separated	separate	VERB
eistud-6954	56	14	services	service	NOUN
eistud-6954	56	15	.	.	PUNCT
eistud-6954	57	1	operating	operate	VERB
eistud-6954	57	2	across	across	ADP
eistud-6954	57	3	organisational	organisational	ADJ
eistud-6954	57	4	borders	border	NOUN
eistud-6954	57	5	acts	act	VERB
eistud-6954	57	6	as	as	ADP
eistud-6954	57	7	a	a	DET
eistud-6954	57	8	central	central	ADJ
eistud-6954	57	9	catalyst	catalyst	NOUN
eistud-6954	57	10	for	for	ADP
eistud-6954	57	11	learning	learn	VERB
eistud-6954	57	12	(	(	PUNCT
eistud-6954	57	13	kinder	kind	ADJ
eistud-6954	57	14	2000).the	2000).the	PRON
eistud-6954	57	15	second	second	ADJ
eistud-6954	57	16	generation	generation	NOUN
eistud-6954	57	17	service	service	NOUN
eistud-6954	57	18	science	science	NOUN
eistud-6954	57	19	stresses	stress	VERB
eistud-6954	57	20	a	a	DET
eistud-6954	57	21	comprehensive	comprehensive	ADJ
eistud-6954	57	22	approach	approach	NOUN
eistud-6954	57	23	to	to	ADP
eistud-6954	57	24	services	service	NOUN
eistud-6954	57	25	,	,	PUNCT
eistud-6954	57	26	because	because	SCONJ
eistud-6954	57	27	several	several	ADJ
eistud-6954	57	28	factors	factor	NOUN
eistud-6954	57	29	are	be	AUX
eistud-6954	57	30	simultaneously	simultaneously	ADV
eistud-6954	57	31	affecting	affect	VERB
eistud-6954	57	32	the	the	DET
eistud-6954	57	33	ability	ability	NOUN
eistud-6954	57	34	to	to	PART
eistud-6954	57	35	produce	produce	VERB
eistud-6954	57	36	them	they	PRON
eistud-6954	57	37	appropriately	appropriately	ADV
eistud-6954	57	38	.	.	PUNCT
eistud-6954	58	1	therefore	therefore	ADV
eistud-6954	58	2	,	,	PUNCT
eistud-6954	58	3	the	the	DET
eistud-6954	58	4	organisation	organisation	NOUN
eistud-6954	58	5	of	of	ADP
eistud-6954	58	6	the	the	DET
eistud-6954	58	7	service	service	NOUN
eistud-6954	58	8	system	system	NOUN
eistud-6954	58	9	focuses	focus	VERB
eistud-6954	58	10	on	on	ADP
eistud-6954	58	11	issues	issue	NOUN
eistud-6954	58	12	such	such	ADJ
eistud-6954	58	13	as	as	ADP
eistud-6954	58	14	structures	structure	NOUN
eistud-6954	58	15	,	,	PUNCT
eistud-6954	58	16	culture	culture	NOUN
eistud-6954	58	17	,	,	PUNCT
eistud-6954	58	18	processes	process	NOUN
eistud-6954	58	19	,	,	PUNCT
eistud-6954	58	20	and	and	CCONJ
eistud-6954	58	21	cooperation	cooperation	NOUN
eistud-6954	58	22	.	.	PUNCT
eistud-6954	59	1	services	service	NOUN
eistud-6954	59	2	of	of	ADP
eistud-6954	59	3	the	the	DET
eistud-6954	59	4	third	third	ADJ
eistud-6954	59	5	generation	generation	NOUN
eistud-6954	59	6	are	be	AUX
eistud-6954	59	7	based	base	VERB
eistud-6954	59	8	on	on	ADP
eistud-6954	59	9	the	the	DET
eistud-6954	59	10	view	view	NOUN
eistud-6954	59	11	that	that	SCONJ
eistud-6954	59	12	services	service	NOUN
eistud-6954	59	13	shall	shall	AUX
eistud-6954	59	14	be	be	AUX
eistud-6954	59	15	organised	organise	VERB
eistud-6954	59	16	according	accord	VERB
eistud-6954	59	17	to	to	ADP
eistud-6954	59	18	what	what	PRON
eistud-6954	59	19	is	be	AUX
eistud-6954	59	20	outlined	outline	VERB
eistud-6954	59	21	for	for	ADP
eistud-6954	59	22	open	open	ADJ
eistud-6954	59	23	systemic	systemic	ADJ
eistud-6954	59	24	thinking	thinking	NOUN
eistud-6954	59	25	(	(	PUNCT
eistud-6954	59	26	chesbrough	chesbrough	NOUN
eistud-6954	59	27	2003	2003	NUM
eistud-6954	59	28	;	;	PUNCT
eistud-6954	59	29	prahalad	prahalad	PROPN
eistud-6954	59	30	&	&	CCONJ
eistud-6954	59	31	ramaswamy	ramaswamy	ADJ
eistud-6954	59	32	2004	2004	NUM
eistud-6954	59	33	)	)	PUNCT
eistud-6954	59	34	.	.	PUNCT
eistud-6954	60	1	from	from	ADP
eistud-6954	60	2	this	this	DET
eistud-6954	60	3	perspective	perspective	NOUN
eistud-6954	60	4	,	,	PUNCT
eistud-6954	60	5	services	service	NOUN
eistud-6954	60	6	are	be	AUX
eistud-6954	60	7	constantly	constantly	ADV
eistud-6954	60	8	developing	develop	VERB
eistud-6954	60	9	interactive	interactive	ADJ
eistud-6954	60	10	processes	process	NOUN
eistud-6954	60	11	,	,	PUNCT
eistud-6954	60	12	where	where	SCONJ
eistud-6954	60	13	reformation	reformation	NOUN
eistud-6954	60	14	and	and	CCONJ
eistud-6954	60	15	learning	learning	NOUN
eistud-6954	60	16	are	be	AUX
eistud-6954	60	17	based	base	VERB
eistud-6954	60	18	on	on	ADP
eistud-6954	60	19	information	information	NOUN
eistud-6954	60	20	,	,	PUNCT
eistud-6954	60	21	experience	experience	NOUN
eistud-6954	60	22	,	,	PUNCT
eistud-6954	60	23	and	and	CCONJ
eistud-6954	60	24	in	in	ADP
eistud-6954	60	25	-	-	PUNCT
eistud-6954	60	26	process	process	NOUN
eistud-6954	60	27	learning	learning	NOUN
eistud-6954	60	28	,	,	PUNCT
eistud-6954	60	29	regarding	regard	VERB
eistud-6954	60	30	the	the	DET
eistud-6954	60	31	realization	realization	NOUN
eistud-6954	60	32	of	of	ADP
eistud-6954	60	33	services	service	NOUN
eistud-6954	60	34	as	as	ADV
eistud-6954	60	35	well	well	ADV
eistud-6954	60	36	as	as	ADP
eistud-6954	60	37	the	the	DET
eistud-6954	60	38	planning	planning	NOUN
eistud-6954	60	39	of	of	ADP
eistud-6954	60	40	service	service	NOUN
eistud-6954	60	41	processes	process	NOUN
eistud-6954	60	42	.	.	PUNCT
eistud-6954	61	1	in	in	ADP
eistud-6954	61	2	third	third	ADJ
eistud-6954	61	3	generation	generation	NOUN
eistud-6954	61	4	services	service	NOUN
eistud-6954	61	5	it	it	PRON
eistud-6954	61	6	is	be	AUX
eistud-6954	61	7	,	,	PUNCT
eistud-6954	61	8	thus	thus	ADV
eistud-6954	61	9	,	,	PUNCT
eistud-6954	61	10	possible	possible	ADJ
eistud-6954	61	11	to	to	PART
eistud-6954	61	12	apply	apply	VERB
eistud-6954	61	13	the	the	DET
eistud-6954	61	14	methods	method	NOUN
eistud-6954	61	15	of	of	ADP
eistud-6954	61	16	learning	learn	VERB
eistud-6954	61	17	by	by	ADP
eistud-6954	61	18	experience	experience	NOUN
eistud-6954	61	19	and	and	CCONJ
eistud-6954	61	20	learning	learn	VERB
eistud-6954	61	21	by	by	ADP
eistud-6954	61	22	doing	do	VERB
eistud-6954	61	23	(	(	PUNCT
eistud-6954	61	24	cf	cf	NOUN
eistud-6954	61	25	.	.	PUNCT
eistud-6954	62	1	e.g.	e.g.	ADV
eistud-6954	62	2	argyris	argyris	PROPN
eistud-6954	62	3	1977	1977	NUM
eistud-6954	62	4	;	;	PUNCT
eistud-6954	62	5	kolb	kolb	PROPN
eistud-6954	62	6	1984	1984	NUM
eistud-6954	62	7	)	)	PUNCT
eistud-6954	62	8	.	.	PUNCT
eistud-6954	63	1	third	third	ADJ
eistud-6954	63	2	generation	generation	NOUN
eistud-6954	63	3	services	service	NOUN
eistud-6954	63	4	employ	employ	VERB
eistud-6954	63	5	such	such	ADJ
eistud-6954	63	6	concepts	concept	NOUN
eistud-6954	63	7	as	as	ADP
eistud-6954	63	8	coproduction	coproduction	NOUN
eistud-6954	63	9	and	and	CCONJ
eistud-6954	63	10	co	co	NOUN
eistud-6954	63	11	-	-	NOUN
eistud-6954	63	12	creation	creation	NOUN
eistud-6954	63	13	.	.	PUNCT
eistud-6954	64	1	the	the	DET
eistud-6954	64	2	former	former	ADJ
eistud-6954	64	3	refers	refer	VERB
eistud-6954	64	4	to	to	ADP
eistud-6954	64	5	services	service	NOUN
eistud-6954	64	6	being	be	AUX
eistud-6954	64	7	implemented	implement	VERB
eistud-6954	64	8	and	and	CCONJ
eistud-6954	64	9	their	their	PRON
eistud-6954	64	10	contents	content	NOUN
eistud-6954	64	11	defined	define	VERB
eistud-6954	64	12	together	together	ADV
eistud-6954	64	13	with	with	ADP
eistud-6954	64	14	the	the	DET
eistud-6954	64	15	customer	customer	NOUN
eistud-6954	64	16	(	(	PUNCT
eistud-6954	64	17	bovarid	bovarid	ADJ
eistud-6954	64	18	2007	2007	NUM
eistud-6954	64	19	;	;	PUNCT
eistud-6954	64	20	needman	needman	NOUN
eistud-6954	64	21	2008	2008	NUM
eistud-6954	64	22	;	;	PUNCT
eistud-6954	64	23	pestoff	pestoff	NOUN
eistud-6954	64	24	&	&	CCONJ
eistud-6954	64	25	brandsen	brandsen	NOUN
eistud-6954	64	26	2010	2010	NUM
eistud-6954	64	27	)	)	PUNCT
eistud-6954	64	28	.	.	PUNCT
eistud-6954	65	1	co	co	NOUN
eistud-6954	65	2	-	-	NOUN
eistud-6954	65	3	creation	creation	NOUN
eistud-6954	65	4	,	,	PUNCT
eistud-6954	65	5	on	on	ADP
eistud-6954	65	6	the	the	DET
eistud-6954	65	7	other	other	ADJ
eistud-6954	65	8	hand	hand	NOUN
eistud-6954	65	9	,	,	PUNCT
eistud-6954	65	10	refers	refer	VERB
eistud-6954	65	11	to	to	ADP
eistud-6954	65	12	planning	plan	VERB
eistud-6954	65	13	the	the	DET
eistud-6954	65	14	services	service	NOUN
eistud-6954	65	15	together	together	ADV
eistud-6954	65	16	with	with	ADP
eistud-6954	65	17	the	the	DET
eistud-6954	65	18	customers	customer	NOUN
eistud-6954	65	19	(	(	PUNCT
eistud-6954	65	20	chathoth	chathoth	NOUN
eistud-6954	65	21	et	et	PROPN
eistud-6954	65	22	al	al	PROPN
eistud-6954	65	23	.	.	PROPN
eistud-6954	65	24	2013	2013	NUM
eistud-6954	65	25	;	;	PUNCT
eistud-6954	65	26	grönroos	grönroos	PROPN
eistud-6954	65	27	&	&	CCONJ
eistud-6954	65	28	voima	voima	PROPN
eistud-6954	65	29	2011	2011	NUM
eistud-6954	65	30	;	;	PUNCT
eistud-6954	65	31	vargo	vargo	PROPN
eistud-6954	65	32	et	et	PROPN
eistud-6954	65	33	al	al	PROPN
eistud-6954	65	34	.	.	PROPN
eistud-6954	65	35	2008	2008	NUM
eistud-6954	65	36	)	)	PUNCT
eistud-6954	65	37	.	.	PUNCT
eistud-6954	66	1	today	today	NOUN
eistud-6954	66	2	,	,	PUNCT
eistud-6954	66	3	many	many	ADJ
eistud-6954	66	4	services	service	NOUN
eistud-6954	66	5	are	be	AUX
eistud-6954	66	6	developed	develop	VERB
eistud-6954	66	7	in	in	ADP
eistud-6954	66	8	the	the	DET
eistud-6954	66	9	spirit	spirit	NOUN
eistud-6954	66	10	of	of	ADP
eistud-6954	66	11	open	open	ADJ
eistud-6954	66	12	innovation	innovation	NOUN
eistud-6954	66	13	paradigm	paradigm	NOUN
eistud-6954	66	14	.	.	PUNCT
eistud-6954	67	1	motivational	motivational	ADJ
eistud-6954	67	2	issues	issue	NOUN
eistud-6954	67	3	are	be	AUX
eistud-6954	67	4	key	key	ADJ
eistud-6954	67	5	issues	issue	NOUN
eistud-6954	67	6	for	for	ADP
eistud-6954	67	7	the	the	DET
eistud-6954	67	8	development	development	NOUN
eistud-6954	67	9	of	of	ADP
eistud-6954	67	10	new	new	ADJ
eistud-6954	67	11	services	service	NOUN
eistud-6954	67	12	for	for	ADP
eistud-6954	67	13	service	service	NOUN
eistud-6954	67	14	innovations	innovation	NOUN
eistud-6954	67	15	.	.	PUNCT
eistud-6954	68	1	user	user	NOUN
eistud-6954	68	2	-	-	PUNCT
eistud-6954	68	3	driven	drive	VERB
eistud-6954	68	4	innovations	innovation	NOUN
eistud-6954	68	5	are	be	AUX
eistud-6954	68	6	needed	need	VERB
eistud-6954	68	7	more	more	ADV
eistud-6954	68	8	and	and	CCONJ
eistud-6954	68	9	more	more	ADJ
eistud-6954	68	10	(	(	PUNCT
eistud-6954	68	11	meyer	meyer	PROPN
eistud-6954	68	12	&	&	CCONJ
eistud-6954	68	13	schwager	schwager	PROPN
eistud-6954	68	14	2007	2007	NUM
eistud-6954	68	15	,	,	PUNCT
eistud-6954	68	16	santonen	santonen	NOUN
eistud-6954	68	17	,	,	PUNCT
eistud-6954	68	18	kaivo	kaivo	NOUN
eistud-6954	68	19	-	-	PUNCT
eistud-6954	68	20	oja	oja	NOUN
eistud-6954	68	21	,	,	PUNCT
eistud-6954	68	22	&	&	CCONJ
eistud-6954	68	23	antikainen	antikainen	PROPN
eistud-6954	68	24	2011	2011	NUM
eistud-6954	68	25	)	)	PUNCT
eistud-6954	68	26	.	.	PUNCT
eistud-6954	69	1	technological	technological	ADJ
eistud-6954	69	2	solutions	solution	NOUN
eistud-6954	69	3	are	be	AUX
eistud-6954	69	4	also	also	ADV
eistud-6954	69	5	a	a	DET
eistud-6954	69	6	part	part	NOUN
eistud-6954	69	7	of	of	ADP
eistud-6954	69	8	third	third	ADJ
eistud-6954	69	9	generation	generation	NOUN
eistud-6954	69	10	services	service	NOUN
eistud-6954	69	11	.	.	PUNCT
eistud-6954	70	1	especially	especially	ADV
eistud-6954	70	2	ubiquitous	ubiquitous	ADJ
eistud-6954	70	3	technologies	technology	NOUN
eistud-6954	70	4	are	be	AUX
eistud-6954	70	5	having	have	VERB
eistud-6954	70	6	big	big	ADJ
eistud-6954	70	7	impacts	impact	NOUN
eistud-6954	70	8	on	on	ADP
eistud-6954	70	9	the	the	DET
eistud-6954	70	10	development	development	NOUN
eistud-6954	70	11	of	of	ADP
eistud-6954	70	12	third	third	ADJ
eistud-6954	70	13	generation	generation	NOUN
eistud-6954	70	14	services	service	NOUN
eistud-6954	70	15	(	(	PUNCT
eistud-6954	70	16	kristensson	kristensson	NOUN
eistud-6954	70	17	et	et	PROPN
eistud-6954	70	18	al	al	PROPN
eistud-6954	70	19	.	.	PROPN
eistud-6954	70	20	2008	2008	NUM
eistud-6954	70	21	,	,	PUNCT
eistud-6954	70	22	kaivo	kaivo	NOUN
eistud-6954	70	23	-	-	PUNCT
eistud-6954	70	24	oja	oja	NOUN
eistud-6954	70	25	2013	2013	NUM
eistud-6954	70	26	)	)	PUNCT
eistud-6954	70	27	.	.	PUNCT
eistud-6954	71	1	the	the	DET
eistud-6954	71	2	use	use	NOUN
eistud-6954	71	3	of	of	ADP
eistud-6954	71	4	technology	technology	NOUN
eistud-6954	71	5	enables	enable	NOUN
eistud-6954	71	6	,	,	PUNCT
eistud-6954	71	7	for	for	ADP
eistud-6954	71	8	instance	instance	NOUN
eistud-6954	71	9	,	,	PUNCT
eistud-6954	71	10	the	the	DET
eistud-6954	71	11	transfer	transfer	NOUN
eistud-6954	71	12	of	of	ADP
eistud-6954	71	13	information	information	NOUN
eistud-6954	71	14	,	,	PUNCT
eistud-6954	71	15	the	the	DET
eistud-6954	71	16	involvement	involvement	NOUN
eistud-6954	71	17	of	of	ADP
eistud-6954	71	18	customers	customer	NOUN
eistud-6954	71	19	into	into	ADP
eistud-6954	71	20	services	service	NOUN
eistud-6954	71	21	,	,	PUNCT
eistud-6954	71	22	and	and	CCONJ
eistud-6954	71	23	the	the	DET
eistud-6954	71	24	production	production	NOUN
eistud-6954	71	25	of	of	ADP
eistud-6954	71	26	interactive	interactive	ADJ
eistud-6954	71	27	information	information	NOUN
eistud-6954	71	28	.	.	PUNCT
eistud-6954	72	1	constructing	construct	VERB
eistud-6954	72	2	,	,	PUNCT
eistud-6954	72	3	knowledge	knowledge	NOUN
eistud-6954	72	4	,	,	PUNCT
eistud-6954	72	5	and	and	CCONJ
eistud-6954	72	6	identity	identity	NOUN
eistud-6954	72	7	in	in	ADP
eistud-6954	72	8	public	public	ADJ
eistud-6954	72	9	services	service	NOUN
eistud-6954	72	10	–	–	PUNCT
eistud-6954	72	11	conceptual	conceptual	ADJ
eistud-6954	72	12	framework	framework	NOUN
eistud-6954	72	13	for	for	ADP
eistud-6954	72	14	nearly	nearly	ADV
eistud-6954	72	15	20	20	NUM
eistud-6954	72	16	years	year	NOUN
eistud-6954	72	17	there	there	PRON
eistud-6954	72	18	has	have	AUX
eistud-6954	72	19	been	be	AUX
eistud-6954	72	20	burgeoning	burgeon	VERB
eistud-6954	72	21	recognition	recognition	NOUN
eistud-6954	72	22	among	among	ADP
eistud-6954	72	23	organizational	organizational	ADJ
eistud-6954	72	24	researches	research	NOUN
eistud-6954	72	25	that	that	SCONJ
eistud-6954	72	26	organization	organization	NOUN
eistud-6954	72	27	identity	identity	NOUN
eistud-6954	72	28	provides	provide	VERB
eistud-6954	72	29	a	a	DET
eistud-6954	72	30	promising	promising	ADJ
eistud-6954	72	31	framework	framework	NOUN
eistud-6954	72	32	for	for	ADP
eistud-6954	72	33	understanding	understand	VERB
eistud-6954	72	34	organizations	organization	NOUN
eistud-6954	72	35	(	(	PUNCT
eistud-6954	72	36	blader	blader	NOUN
eistud-6954	72	37	et	et	PROPN
eistud-6954	72	38	al	al	PROPN
eistud-6954	72	39	.	.	PROPN
eistud-6954	72	40	2012	2012	NUM
eistud-6954	72	41	)	)	PUNCT
eistud-6954	72	42	.	.	PUNCT
eistud-6954	73	1	the	the	DET
eistud-6954	73	2	discussion	discussion	NOUN
eistud-6954	73	3	on	on	ADP
eistud-6954	73	4	identity	identity	NOUN
eistud-6954	73	5	is	be	AUX
eistud-6954	73	6	important	important	ADJ
eistud-6954	73	7	in	in	ADP
eistud-6954	73	8	organizations	organization	NOUN
eistud-6954	73	9	that	that	PRON
eistud-6954	73	10	have	have	VERB
eistud-6954	73	11	people	people	NOUN
eistud-6954	73	12	with	with	ADP
eistud-6954	73	13	several	several	ADJ
eistud-6954	73	14	kinds	kind	NOUN
eistud-6954	73	15	of	of	ADP
eistud-6954	73	16	professional	professional	ADJ
eistud-6954	73	17	backgrounds	background	NOUN
eistud-6954	73	18	.	.	PUNCT
eistud-6954	74	1	the	the	DET
eistud-6954	74	2	challenge	challenge	NOUN
eistud-6954	74	3	is	be	AUX
eistud-6954	74	4	to	to	PART
eistud-6954	74	5	create	create	VERB
eistud-6954	74	6	a	a	DET
eistud-6954	74	7	shared	share	VERB
eistud-6954	74	8	identity	identity	NOUN
eistud-6954	74	9	in	in	ADP
eistud-6954	74	10	the	the	DET
eistud-6954	74	11	new	new	ADJ
eistud-6954	74	12	organization	organization	NOUN
eistud-6954	74	13	environment	environment	NOUN
eistud-6954	74	14	(	(	PUNCT
eistud-6954	74	15	blader	blader	NOUN
eistud-6954	74	16	et	et	PROPN
eistud-6954	74	17	al	al	PROPN
eistud-6954	74	18	.	.	PROPN
eistud-6954	74	19	2012	2012	NUM
eistud-6954	74	20	)	)	PUNCT
eistud-6954	74	21	.	.	PUNCT
eistud-6954	75	1	from	from	ADP
eistud-6954	75	2	this	this	DET
eistud-6954	75	3	point	point	NOUN
eistud-6954	75	4	of	of	ADP
eistud-6954	75	5	view	view	NOUN
eistud-6954	75	6	,	,	PUNCT
eistud-6954	75	7	the	the	DET
eistud-6954	75	8	constructing	constructing	NOUN
eistud-6954	75	9	of	of	ADP
eistud-6954	75	10	third	third	ADJ
eistud-6954	75	11	generation	generation	NOUN
eistud-6954	75	12	services	service	NOUN
eistud-6954	75	13	is	be	AUX
eistud-6954	75	14	promising	promise	VERB
eistud-6954	75	15	in	in	ADP
eistud-6954	75	16	new	new	ADJ
eistud-6954	75	17	social	social	ADJ
eistud-6954	75	18	and	and	CCONJ
eistud-6954	75	19	health	health	NOUN
eistud-6954	75	20	care	care	NOUN
eistud-6954	75	21	organizations	organization	NOUN
eistud-6954	75	22	aiming	aim	VERB
eistud-6954	75	23	at	at	ADP
eistud-6954	75	24	integrating	integrate	VERB
eistud-6954	75	25	the	the	DET
eistud-6954	75	26	activities	activity	NOUN
eistud-6954	75	27	of	of	ADP
eistud-6954	75	28	several	several	ADJ
eistud-6954	75	29	professional	professional	ADJ
eistud-6954	75	30	groups	group	NOUN
eistud-6954	75	31	.	.	PUNCT
eistud-6954	76	1	it	it	PRON
eistud-6954	76	2	is	be	AUX
eistud-6954	76	3	not	not	PART
eistud-6954	76	4	clear	clear	ADJ
eistud-6954	76	5	what	what	PRON
eistud-6954	76	6	the	the	DET
eistud-6954	76	7	concept	concept	NOUN
eistud-6954	76	8	of	of	ADP
eistud-6954	76	9	identity	identity	NOUN
eistud-6954	76	10	means	mean	NOUN
eistud-6954	76	11	in	in	ADP
eistud-6954	76	12	practice	practice	NOUN
eistud-6954	76	13	(	(	PUNCT
eistud-6954	76	14	see	see	VERB
eistud-6954	76	15	for	for	ADP
eistud-6954	76	16	instance	instance	NOUN
eistud-6954	76	17	asford	asford	NOUN
eistud-6954	76	18	&	&	CCONJ
eistud-6954	76	19	fred	fred	PROPN
eistud-6954	76	20	1989	1989	NUM
eistud-6954	76	21	;	;	PUNCT
eistud-6954	76	22	blader	blader	NOUN
eistud-6954	76	23	et	et	NOUN
eistud-6954	76	24	all	all	PRON
eistud-6954	76	25	issn	issn	PROPN
eistud-6954	76	26	1822–8402	1822–8402	NUM
eistud-6954	76	27	european	european	ADJ
eistud-6954	76	28	integration	integration	NOUN
eistud-6954	76	29	studies	study	NOUN
eistud-6954	76	30	.	.	PUNCT
eistud-6954	77	1	2014	2014	NUM
eistud-6954	77	2	.	.	PUNCT
eistud-6954	78	1	no	no	INTJ
eistud-6954	78	2	.	.	NOUN
eistud-6954	78	3	8	8	NUM
eistud-6954	78	4	24	24	NUM
eistud-6954	78	5	2012	2012	NUM
eistud-6954	78	6	;	;	PUNCT
eistud-6954	78	7	shultz	shultz	PROPN
eistud-6954	78	8	et	et	NOUN
eistud-6954	78	9	al	al	PROPN
eistud-6954	78	10	2013	2013	NUM
eistud-6954	78	11	;	;	PUNCT
eistud-6954	78	12	ravazi	ravazi	PROPN
eistud-6954	78	13	&	&	CCONJ
eistud-6954	78	14	shultz	shultz	PROPN
eistud-6954	78	15	2006	2006	NUM
eistud-6954	78	16	.	.	PUNCT
eistud-6954	79	1	kodein	kodein	PROPN
eistud-6954	79	2	&	&	CCONJ
eistud-6954	79	3	greenwoord	greenwoord	PROPN
eistud-6954	79	4	2014	2014	NUM
eistud-6954	79	5	)	)	PUNCT
eistud-6954	79	6	.	.	PUNCT
eistud-6954	80	1	there	there	PRON
eistud-6954	80	2	is	be	VERB
eistud-6954	80	3	no	no	DET
eistud-6954	80	4	consensus	consensus	NOUN
eistud-6954	80	5	about	about	ADP
eistud-6954	80	6	an	an	DET
eistud-6954	80	7	exact	exact	ADJ
eistud-6954	80	8	definition	definition	NOUN
eistud-6954	80	9	of	of	ADP
eistud-6954	80	10	the	the	DET
eistud-6954	80	11	concept	concept	NOUN
eistud-6954	80	12	of	of	ADP
eistud-6954	80	13	identity	identity	NOUN
eistud-6954	80	14	in	in	ADP
eistud-6954	80	15	the	the	DET
eistud-6954	80	16	literature	literature	NOUN
eistud-6954	80	17	,	,	PUNCT
eistud-6954	80	18	nor	nor	CCONJ
eistud-6954	80	19	is	be	AUX
eistud-6954	80	20	there	there	PRON
eistud-6954	80	21	any	any	DET
eistud-6954	80	22	precise	precise	ADJ
eistud-6954	80	23	agreement	agreement	NOUN
eistud-6954	80	24	on	on	ADP
eistud-6954	80	25	the	the	DET
eistud-6954	80	26	dimensions	dimension	NOUN
eistud-6954	80	27	of	of	ADP
eistud-6954	80	28	identity	identity	NOUN
eistud-6954	80	29	.	.	PUNCT
eistud-6954	81	1	in	in	ADP
eistud-6954	81	2	other	other	ADJ
eistud-6954	81	3	words	word	NOUN
eistud-6954	81	4	,	,	PUNCT
eistud-6954	81	5	identity	identity	NOUN
eistud-6954	81	6	is	be	AUX
eistud-6954	81	7	an	an	DET
eistud-6954	81	8	elastic	elastic	ADJ
eistud-6954	81	9	concept	concept	NOUN
eistud-6954	81	10	.	.	PUNCT
eistud-6954	82	1	from	from	ADP
eistud-6954	82	2	the	the	DET
eistud-6954	82	3	construction	construction	NOUN
eistud-6954	82	4	perspective	perspective	NOUN
eistud-6954	82	5	,	,	PUNCT
eistud-6954	82	6	identity	identity	NOUN
eistud-6954	82	7	is	be	AUX
eistud-6954	82	8	considered	consider	VERB
eistud-6954	82	9	here	here	ADV
eistud-6954	82	10	representing	represent	VERB
eistud-6954	82	11	the	the	DET
eistud-6954	82	12	entity´s	entity´s	NOUN
eistud-6954	82	13	central	central	ADJ
eistud-6954	82	14	,	,	PUNCT
eistud-6954	82	15	enduring	enduring	ADJ
eistud-6954	82	16	and	and	CCONJ
eistud-6954	82	17	distinctive	distinctive	ADJ
eistud-6954	82	18	properties	property	NOUN
eistud-6954	82	19	(	(	PUNCT
eistud-6954	82	20	jian	jian	PROPN
eistud-6954	82	21	2011	2011	NUM
eistud-6954	82	22	,	,	PUNCT
eistud-6954	82	23	49	49	NUM
eistud-6954	82	24	)	)	PUNCT
eistud-6954	82	25	.	.	PUNCT
eistud-6954	83	1	the	the	DET
eistud-6954	83	2	concept	concept	NOUN
eistud-6954	83	3	of	of	ADP
eistud-6954	83	4	organizational	organizational	ADJ
eistud-6954	83	5	identity	identity	NOUN
eistud-6954	83	6	emphasizes	emphasize	VERB
eistud-6954	83	7	autonomy	autonomy	NOUN
eistud-6954	83	8	,	,	PUNCT
eistud-6954	83	9	boundaries	boundary	NOUN
eistud-6954	83	10	and	and	CCONJ
eistud-6954	83	11	collective	collective	ADJ
eistud-6954	83	12	resources	resource	NOUN
eistud-6954	83	13	as	as	ADP
eistud-6954	83	14	basic	basic	ADJ
eistud-6954	83	15	characteristics	characteristic	NOUN
eistud-6954	83	16	of	of	ADP
eistud-6954	83	17	given	give	VERB
eistud-6954	83	18	entity	entity	NOUN
eistud-6954	83	19	.	.	PUNCT
eistud-6954	84	1	identity	identity	NOUN
eistud-6954	84	2	also	also	ADV
eistud-6954	84	3	contains	contain	VERB
eistud-6954	84	4	the	the	DET
eistud-6954	84	5	idea	idea	NOUN
eistud-6954	84	6	of	of	ADP
eistud-6954	84	7	something	something	PRON
eistud-6954	84	8	possessing	possess	VERB
eistud-6954	84	9	special	special	ADJ
eistud-6954	84	10	characteristics	characteristic	NOUN
eistud-6954	84	11	while	while	SCONJ
eistud-6954	84	12	being	be	AUX
eistud-6954	84	13	a	a	DET
eistud-6954	84	14	part	part	NOUN
eistud-6954	84	15	of	of	ADP
eistud-6954	84	16	a	a	DET
eistud-6954	84	17	highly	highly	ADV
eistud-6954	84	18	general	general	ADJ
eistud-6954	84	19	category	category	NOUN
eistud-6954	84	20	,	,	PUNCT
eistud-6954	84	21	like	like	ADP
eistud-6954	84	22	a	a	DET
eistud-6954	84	23	service	service	NOUN
eistud-6954	84	24	system	system	NOUN
eistud-6954	84	25	.	.	PUNCT
eistud-6954	85	1	(	(	PUNCT
eistud-6954	85	2	brunsson	brunsson	NOUN
eistud-6954	85	3	and	and	CCONJ
eistud-6954	85	4	shalin	shalin	PROPN
eistud-6954	85	5	-	-	PUNCT
eistud-6954	85	6	andersson	andersson	PROPN
eistud-6954	85	7	2000	2000	NUM
eistud-6954	85	8	,	,	PUNCT
eistud-6954	85	9	59	59	NUM
eistud-6954	85	10	;	;	PUNCT
eistud-6954	85	11	alvesson	alvesson	NOUN
eistud-6954	85	12	et	et	PROPN
eistud-6954	85	13	al	al	PROPN
eistud-6954	85	14	.	.	PROPN
eistud-6954	85	15	2008	2008	NUM
eistud-6954	85	16	.	.	PUNCT
eistud-6954	85	17	)	)	PUNCT
eistud-6954	86	1	in	in	ADP
eistud-6954	86	2	the	the	DET
eistud-6954	86	3	identity	identity	NOUN
eistud-6954	86	4	process	process	NOUN
eistud-6954	86	5	,	,	PUNCT
eistud-6954	86	6	we	we	PRON
eistud-6954	86	7	try	try	VERB
eistud-6954	86	8	to	to	PART
eistud-6954	86	9	find	find	VERB
eistud-6954	86	10	answers	answer	NOUN
eistud-6954	86	11	to	to	ADP
eistud-6954	86	12	the	the	DET
eistud-6954	86	13	following	follow	VERB
eistud-6954	86	14	questions	question	NOUN
eistud-6954	86	15	.	.	PUNCT
eistud-6954	87	1	firstly	firstly	ADV
eistud-6954	87	2	,	,	PUNCT
eistud-6954	87	3	we	we	PRON
eistud-6954	87	4	have	have	VERB
eistud-6954	87	5	to	to	PART
eistud-6954	87	6	ask	ask	VERB
eistud-6954	87	7	who	who	PRON
eistud-6954	87	8	we	we	PRON
eistud-6954	87	9	are	be	AUX
eistud-6954	87	10	(	(	PUNCT
eistud-6954	87	11	run	run	VERB
eistud-6954	87	12	&	&	CCONJ
eistud-6954	87	13	golden	golden	ADJ
eistud-6954	87	14	2011	2011	NUM
eistud-6954	87	15	)	)	PUNCT
eistud-6954	87	16	.	.	PUNCT
eistud-6954	88	1	secondly	secondly	ADV
eistud-6954	88	2	,	,	PUNCT
eistud-6954	88	3	we	we	PRON
eistud-6954	88	4	ask	ask	VERB
eistud-6954	88	5	why	why	SCONJ
eistud-6954	88	6	are	be	AUX
eistud-6954	88	7	we	we	PRON
eistud-6954	88	8	different	different	ADJ
eistud-6954	88	9	compared	compare	VERB
eistud-6954	88	10	with	with	ADP
eistud-6954	88	11	other	other	ADJ
eistud-6954	88	12	organizations	organization	NOUN
eistud-6954	88	13	.	.	PUNCT
eistud-6954	89	1	in	in	ADP
eistud-6954	89	2	this	this	DET
eistud-6954	89	3	context	context	NOUN
eistud-6954	89	4	,	,	PUNCT
eistud-6954	89	5	discussions	discussion	NOUN
eistud-6954	89	6	on	on	ADP
eistud-6954	89	7	identity	identity	NOUN
eistud-6954	89	8	are	be	AUX
eistud-6954	89	9	about	about	ADP
eistud-6954	89	10	insider	insider	NOUN
eistud-6954	89	11	-	-	PUNCT
eistud-6954	89	12	outsider	outsider	NOUN
eistud-6954	89	13	aspects	aspect	NOUN
eistud-6954	89	14	and	and	CCONJ
eistud-6954	89	15	about	about	ADP
eistud-6954	89	16	inclusion	inclusion	NOUN
eistud-6954	89	17	and	and	CCONJ
eistud-6954	89	18	exclusion	exclusion	NOUN
eistud-6954	89	19	as	as	ADV
eistud-6954	89	20	well	well	ADV
eistud-6954	89	21	(	(	PUNCT
eistud-6954	89	22	gioia	gioia	PROPN
eistud-6954	89	23	et	et	PROPN
eistud-6954	89	24	al	al	PROPN
eistud-6954	89	25	.	.	PROPN
eistud-6954	89	26	2010	2010	NUM
eistud-6954	89	27	)	)	PUNCT
eistud-6954	89	28	.	.	PUNCT
eistud-6954	90	1	in	in	ADP
eistud-6954	90	2	construction	construction	NOUN
eistud-6954	90	3	process	process	NOUN
eistud-6954	90	4	–	–	PUNCT
eistud-6954	90	5	like	like	ADP
eistud-6954	90	6	that	that	PRON
eistud-6954	90	7	of	of	ADP
eistud-6954	90	8	construction	construction	NOUN
eistud-6954	90	9	of	of	ADP
eistud-6954	90	10	third	third	ADJ
eistud-6954	90	11	generation	generation	NOUN
eistud-6954	90	12	services	service	NOUN
eistud-6954	90	13	–	–	PUNCT
eistud-6954	90	14	people	people	NOUN
eistud-6954	90	15	try	try	VERB
eistud-6954	90	16	to	to	PART
eistud-6954	90	17	recognize	recognize	VERB
eistud-6954	90	18	unique	unique	ADJ
eistud-6954	90	19	aspects	aspect	NOUN
eistud-6954	90	20	of	of	ADP
eistud-6954	90	21	given	give	VERB
eistud-6954	90	22	organization	organization	NOUN
eistud-6954	90	23	and	and	CCONJ
eistud-6954	90	24	its	its	PRON
eistud-6954	90	25	practices	practice	NOUN
eistud-6954	90	26	.	.	PUNCT
eistud-6954	91	1	in	in	ADP
eistud-6954	91	2	the	the	DET
eistud-6954	91	3	construction	construction	NOUN
eistud-6954	91	4	process	process	NOUN
eistud-6954	91	5	people	people	NOUN
eistud-6954	91	6	create	create	VERB
eistud-6954	91	7	identity	identity	NOUN
eistud-6954	91	8	by	by	ADP
eistud-6954	91	9	defining	define	VERB
eistud-6954	91	10	boundaries	boundary	NOUN
eistud-6954	91	11	(	(	PUNCT
eistud-6954	91	12	santos	santos	PROPN
eistud-6954	91	13	and	and	CCONJ
eistud-6954	91	14	eisenhardt	eisenhardt	ADJ
eistud-6954	91	15	2006	2006	NUM
eistud-6954	91	16	)	)	PUNCT
eistud-6954	91	17	.	.	PUNCT
eistud-6954	92	1	the	the	DET
eistud-6954	92	2	boundary	boundary	ADJ
eistud-6954	92	3	theory	theory	NOUN
eistud-6954	92	4	addresses	address	VERB
eistud-6954	92	5	how	how	SCONJ
eistud-6954	92	6	individuals	individual	NOUN
eistud-6954	92	7	and	and	CCONJ
eistud-6954	92	8	collectives	collective	NOUN
eistud-6954	92	9	form	form	NOUN
eistud-6954	92	10	and	and	CCONJ
eistud-6954	92	11	shape	shape	VERB
eistud-6954	92	12	boundaries	boundary	NOUN
eistud-6954	92	13	in	in	ADP
eistud-6954	92	14	order	order	NOUN
eistud-6954	92	15	to	to	PART
eistud-6954	92	16	categorize	categorize	VERB
eistud-6954	92	17	and	and	CCONJ
eistud-6954	92	18	simplify	simplify	VERB
eistud-6954	92	19	stimuli	stimulus	NOUN
eistud-6954	92	20	.	.	PUNCT
eistud-6954	93	1	boundaries	boundary	NOUN
eistud-6954	93	2	create	create	VERB
eistud-6954	93	3	perimeters	perimeter	NOUN
eistud-6954	93	4	for	for	ADP
eistud-6954	93	5	a	a	DET
eistud-6954	93	6	given	give	VERB
eistud-6954	93	7	domain	domain	NOUN
eistud-6954	93	8	,	,	PUNCT
eistud-6954	93	9	such	such	ADJ
eistud-6954	93	10	as	as	ADP
eistud-6954	93	11	“	"	PUNCT
eistud-6954	93	12	service	service	NOUN
eistud-6954	93	13	”	"	PUNCT
eistud-6954	93	14	and	and	CCONJ
eistud-6954	93	15	“	"	PUNCT
eistud-6954	93	16	system	system	NOUN
eistud-6954	93	17	”	"	PUNCT
eistud-6954	93	18	(	(	PUNCT
eistud-6954	93	19	ashforth	ashforth	NOUN
eistud-6954	93	20	et	et	PROPN
eistud-6954	93	21	al	al	PROPN
eistud-6954	93	22	.	.	PROPN
eistud-6954	93	23	,	,	PUNCT
eistud-6954	93	24	2000	2000	NUM
eistud-6954	93	25	knapp	knapp	PROPN
eistud-6954	93	26	et	et	PROPN
eistud-6954	93	27	al	al	PROPN
eistud-6954	93	28	.	.	PROPN
eistud-6954	93	29	2013	2013	NUM
eistud-6954	93	30	)	)	PUNCT
eistud-6954	93	31	.	.	PUNCT
eistud-6954	94	1	as	as	SCONJ
eistud-6954	94	2	advanced	advance	VERB
eistud-6954	94	3	by	by	ADP
eistud-6954	94	4	organizational	organizational	ADJ
eistud-6954	94	5	scholars	scholar	NOUN
eistud-6954	94	6	,	,	PUNCT
eistud-6954	94	7	the	the	DET
eistud-6954	94	8	boundary	boundary	ADJ
eistud-6954	94	9	theory	theory	NOUN
eistud-6954	94	10	focuses	focus	VERB
eistud-6954	94	11	on	on	ADP
eistud-6954	94	12	,	,	PUNCT
eistud-6954	94	13	for	for	ADP
eistud-6954	94	14	instance	instance	NOUN
eistud-6954	94	15	,	,	PUNCT
eistud-6954	94	16	how	how	SCONJ
eistud-6954	94	17	people	people	NOUN
eistud-6954	94	18	and	and	CCONJ
eistud-6954	94	19	organizations	organization	NOUN
eistud-6954	94	20	enact	enact	VERB
eistud-6954	94	21	boundaries	boundary	NOUN
eistud-6954	94	22	.	.	PUNCT
eistud-6954	95	1	the	the	DET
eistud-6954	95	2	constructing	constructing	NOUN
eistud-6954	95	3	of	of	ADP
eistud-6954	95	4	organizational	organizational	ADJ
eistud-6954	95	5	practices	practice	NOUN
eistud-6954	95	6	is	be	AUX
eistud-6954	95	7	a	a	DET
eistud-6954	95	8	comprehensive	comprehensive	ADJ
eistud-6954	95	9	process	process	NOUN
eistud-6954	95	10	.	.	PUNCT
eistud-6954	96	1	it	it	PRON
eistud-6954	96	2	is	be	AUX
eistud-6954	96	3	obvious	obvious	ADJ
eistud-6954	96	4	that	that	SCONJ
eistud-6954	96	5	reforming	reform	VERB
eistud-6954	96	6	public	public	ADJ
eistud-6954	96	7	services	service	NOUN
eistud-6954	96	8	links	link	NOUN
eistud-6954	96	9	identity	identity	NOUN
eistud-6954	96	10	,	,	PUNCT
eistud-6954	96	11	working	working	NOUN
eistud-6954	96	12	practices	practice	NOUN
eistud-6954	96	13	and	and	CCONJ
eistud-6954	96	14	knowledge	knowledge	NOUN
eistud-6954	96	15	strongly	strongly	ADV
eistud-6954	96	16	together	together	ADV
eistud-6954	96	17	.	.	PUNCT
eistud-6954	97	1	as	as	SCONJ
eistud-6954	97	2	new	new	ADJ
eistud-6954	97	3	structures	structure	NOUN
eistud-6954	97	4	and	and	CCONJ
eistud-6954	97	5	working	working	NOUN
eistud-6954	97	6	arrangements	arrangement	NOUN
eistud-6954	97	7	are	be	AUX
eistud-6954	97	8	created	create	VERB
eistud-6954	97	9	,	,	PUNCT
eistud-6954	97	10	employees	employee	NOUN
eistud-6954	97	11	are	be	AUX
eistud-6954	97	12	normally	normally	ADV
eistud-6954	97	13	required	require	VERB
eistud-6954	97	14	to	to	PART
eistud-6954	97	15	form	form	VERB
eistud-6954	97	16	new	new	ADJ
eistud-6954	97	17	kinds	kind	NOUN
eistud-6954	97	18	of	of	ADP
eistud-6954	97	19	activities	activity	NOUN
eistud-6954	97	20	.	.	PUNCT
eistud-6954	98	1	such	such	ADJ
eistud-6954	98	2	changes	change	NOUN
eistud-6954	98	3	rearrange	rearrange	VERB
eistud-6954	98	4	the	the	DET
eistud-6954	98	5	existing	exist	VERB
eistud-6954	98	6	order	order	NOUN
eistud-6954	98	7	modifying	modify	VERB
eistud-6954	98	8	the	the	DET
eistud-6954	98	9	ways	way	NOUN
eistud-6954	98	10	in	in	ADP
eistud-6954	98	11	which	which	PRON
eistud-6954	98	12	these	these	PRON
eistud-6954	98	13	are	be	AUX
eistud-6954	98	14	differentiated	differentiate	VERB
eistud-6954	98	15	from	from	ADP
eistud-6954	98	16	practices	practice	NOUN
eistud-6954	98	17	in	in	ADP
eistud-6954	98	18	other	other	ADJ
eistud-6954	98	19	organizations	organization	NOUN
eistud-6954	98	20	and	and	CCONJ
eistud-6954	98	21	systems	system	NOUN
eistud-6954	98	22	.	.	PUNCT
eistud-6954	99	1	these	these	DET
eistud-6954	99	2	processes	process	NOUN
eistud-6954	99	3	define	define	VERB
eistud-6954	99	4	new	new	ADJ
eistud-6954	99	5	boundaries	boundary	NOUN
eistud-6954	99	6	altering	alter	VERB
eistud-6954	99	7	the	the	DET
eistud-6954	99	8	ways	way	NOUN
eistud-6954	99	9	in	in	ADP
eistud-6954	99	10	which	which	PRON
eistud-6954	99	11	people	people	NOUN
eistud-6954	99	12	relate	relate	VERB
eistud-6954	99	13	to	to	ADP
eistud-6954	99	14	each	each	DET
eistud-6954	99	15	other	other	ADJ
eistud-6954	99	16	(	(	PUNCT
eistud-6954	99	17	paulsen	paulsen	PROPN
eistud-6954	99	18	2003	2003	NUM
eistud-6954	99	19	)	)	PUNCT
eistud-6954	99	20	.	.	PUNCT
eistud-6954	100	1	constructionism	constructionism	NOUN
eistud-6954	100	2	emphasizes	emphasize	VERB
eistud-6954	100	3	the	the	DET
eistud-6954	100	4	contextual	contextual	ADJ
eistud-6954	100	5	value	value	NOUN
eistud-6954	100	6	of	of	ADP
eistud-6954	100	7	knowledge	knowledge	NOUN
eistud-6954	100	8	production	production	NOUN
eistud-6954	100	9	and	and	CCONJ
eistud-6954	100	10	its	its	PRON
eistud-6954	100	11	practices	practice	NOUN
eistud-6954	100	12	.	.	PUNCT
eistud-6954	101	1	it	it	PRON
eistud-6954	101	2	claims	claim	VERB
eistud-6954	101	3	the	the	DET
eistud-6954	101	4	need	need	NOUN
eistud-6954	101	5	of	of	ADP
eistud-6954	101	6	involvement	involvement	NOUN
eistud-6954	101	7	and	and	CCONJ
eistud-6954	101	8	collaboration	collaboration	NOUN
eistud-6954	101	9	of	of	ADP
eistud-6954	101	10	those	those	PRON
eistud-6954	101	11	who	who	PRON
eistud-6954	101	12	will	will	AUX
eistud-6954	101	13	use	use	VERB
eistud-6954	101	14	the	the	DET
eistud-6954	101	15	knowledge	knowledge	NOUN
eistud-6954	101	16	(	(	PUNCT
eistud-6954	101	17	camargo	camargo	PROPN
eistud-6954	101	18	-	-	PUNCT
eistud-6954	101	19	borges	borges	PROPN
eistud-6954	101	20	&	&	CCONJ
eistud-6954	101	21	rosera	rosera	NOUN
eistud-6954	101	22	2013	2013	NUM
eistud-6954	101	23	,	,	PUNCT
eistud-6954	101	24	2–3	2–3	NOUN
eistud-6954	101	25	)	)	PUNCT
eistud-6954	101	26	.	.	PUNCT
eistud-6954	102	1	according	accord	VERB
eistud-6954	102	2	to	to	ADP
eistud-6954	102	3	this	this	PRON
eistud-6954	102	4	,	,	PUNCT
eistud-6954	102	5	it	it	PRON
eistud-6954	102	6	is	be	AUX
eistud-6954	102	7	possible	possible	ADJ
eistud-6954	102	8	to	to	PART
eistud-6954	102	9	make	make	VERB
eistud-6954	102	10	the	the	DET
eistud-6954	102	11	hypothesis	hypothesis	NOUN
eistud-6954	102	12	that	that	SCONJ
eistud-6954	102	13	the	the	DET
eistud-6954	102	14	construction	construction	NOUN
eistud-6954	102	15	of	of	ADP
eistud-6954	102	16	third	third	ADJ
eistud-6954	102	17	generation	generation	NOUN
eistud-6954	102	18	services	service	NOUN
eistud-6954	102	19	is	be	AUX
eistud-6954	102	20	a	a	DET
eistud-6954	102	21	localized	localized	ADJ
eistud-6954	102	22	and	and	CCONJ
eistud-6954	102	23	contextual	contextual	ADJ
eistud-6954	102	24	process	process	NOUN
eistud-6954	102	25	.	.	PUNCT
eistud-6954	103	1	the	the	DET
eistud-6954	103	2	constructionist	constructionist	ADJ
eistud-6954	103	3	theory	theory	NOUN
eistud-6954	103	4	is	be	AUX
eistud-6954	103	5	very	very	ADV
eistud-6954	103	6	sensitive	sensitive	ADJ
eistud-6954	103	7	to	to	ADP
eistud-6954	103	8	changes	change	NOUN
eistud-6954	103	9	generating	generate	VERB
eistud-6954	103	10	new	new	ADJ
eistud-6954	103	11	forms	form	NOUN
eistud-6954	103	12	of	of	ADP
eistud-6954	103	13	practices	practice	NOUN
eistud-6954	103	14	,	,	PUNCT
eistud-6954	103	15	identity	identity	NOUN
eistud-6954	103	16	and	and	CCONJ
eistud-6954	103	17	knowledge	knowledge	NOUN
eistud-6954	103	18	.	.	PUNCT
eistud-6954	104	1	data	datum	NOUN
eistud-6954	104	2	and	and	CCONJ
eistud-6954	104	3	method	method	VERB
eistud-6954	104	4	the	the	DET
eistud-6954	104	5	research	research	NOUN
eistud-6954	104	6	material	material	NOUN
eistud-6954	104	7	has	have	AUX
eistud-6954	104	8	been	be	AUX
eistud-6954	104	9	collected	collect	VERB
eistud-6954	104	10	in	in	ADP
eistud-6954	104	11	the	the	DET
eistud-6954	104	12	cities	city	NOUN
eistud-6954	104	13	of	of	ADP
eistud-6954	104	14	barcelona	barcelona	PROPN
eistud-6954	104	15	,	,	PUNCT
eistud-6954	104	16	den	den	PROPN
eistud-6954	104	17	bosch	bosch	PROPN
eistud-6954	104	18	,	,	PUNCT
eistud-6954	104	19	glasgow	glasgow	NOUN
eistud-6954	104	20	,	,	PUNCT
eistud-6954	104	21	and	and	CCONJ
eistud-6954	104	22	the	the	DET
eistud-6954	104	23	greater	great	ADJ
eistud-6954	104	24	london	london	PROPN
eistud-6954	104	25	area	area	NOUN
eistud-6954	104	26	.	.	PUNCT
eistud-6954	105	1	the	the	DET
eistud-6954	105	2	choice	choice	NOUN
eistud-6954	105	3	of	of	ADP
eistud-6954	105	4	the	the	DET
eistud-6954	105	5	target	target	NOUN
eistud-6954	105	6	cities	city	NOUN
eistud-6954	105	7	was	be	AUX
eistud-6954	105	8	affected	affect	VERB
eistud-6954	105	9	by	by	ADP
eistud-6954	105	10	reformoriented	reformoriented	ADJ
eistud-6954	105	11	thinking	thinking	NOUN
eistud-6954	105	12	,	,	PUNCT
eistud-6954	105	13	with	with	ADP
eistud-6954	105	14	respect	respect	NOUN
eistud-6954	105	15	to	to	ADP
eistud-6954	105	16	their	their	PRON
eistud-6954	105	17	integrated	integrate	VERB
eistud-6954	105	18	social	social	ADJ
eistud-6954	105	19	and	and	CCONJ
eistud-6954	105	20	health	health	NOUN
eistud-6954	105	21	services	service	NOUN
eistud-6954	105	22	and	and	CCONJ
eistud-6954	105	23	the	the	DET
eistud-6954	105	24	related	relate	VERB
eistud-6954	105	25	new	new	ADJ
eistud-6954	105	26	service	service	NOUN
eistud-6954	105	27	models	model	NOUN
eistud-6954	105	28	.	.	PUNCT
eistud-6954	106	1	in	in	ADP
eistud-6954	106	2	the	the	DET
eistud-6954	106	3	cities	city	NOUN
eistud-6954	106	4	mentioned	mention	VERB
eistud-6954	106	5	above	above	ADV
eistud-6954	106	6	,	,	PUNCT
eistud-6954	106	7	numerous	numerous	ADJ
eistud-6954	106	8	people	people	NOUN
eistud-6954	106	9	were	be	AUX
eistud-6954	106	10	interviewed	interview	VERB
eistud-6954	106	11	,	,	PUNCT
eistud-6954	106	12	both	both	PRON
eistud-6954	106	13	individually	individually	ADV
eistud-6954	106	14	and	and	CCONJ
eistud-6954	106	15	in	in	ADP
eistud-6954	106	16	groups	group	NOUN
eistud-6954	106	17	;	;	PUNCT
eistud-6954	106	18	all	all	PRON
eistud-6954	106	19	in	in	ADV
eistud-6954	106	20	all	all	PRON
eistud-6954	106	21	,	,	PUNCT
eistud-6954	106	22	there	there	PRON
eistud-6954	106	23	were	be	VERB
eistud-6954	106	24	100	100	NUM
eistud-6954	106	25	informants	informant	NOUN
eistud-6954	106	26	.	.	PUNCT
eistud-6954	107	1	each	each	DET
eistud-6954	107	2	personal	personal	ADJ
eistud-6954	107	3	interview	interview	NOUN
eistud-6954	107	4	lasted	last	VERB
eistud-6954	107	5	an	an	DET
eistud-6954	107	6	hour	hour	NOUN
eistud-6954	107	7	,	,	PUNCT
eistud-6954	107	8	while	while	SCONJ
eistud-6954	107	9	the	the	DET
eistud-6954	107	10	group	group	NOUN
eistud-6954	107	11	interviews	interview	NOUN
eistud-6954	107	12	took	take	VERB
eistud-6954	107	13	90	90	NUM
eistud-6954	107	14	minutes	minute	NOUN
eistud-6954	107	15	each	each	PRON
eistud-6954	107	16	.	.	PUNCT
eistud-6954	108	1	the	the	DET
eistud-6954	108	2	interviews	interview	NOUN
eistud-6954	108	3	were	be	AUX
eistud-6954	108	4	conducted	conduct	VERB
eistud-6954	108	5	in	in	ADP
eistud-6954	108	6	a	a	DET
eistud-6954	108	7	semi	semi	ADJ
eistud-6954	108	8	-	-	ADJ
eistud-6954	108	9	structured	structured	ADJ
eistud-6954	108	10	manner	manner	NOUN
eistud-6954	108	11	.	.	PUNCT
eistud-6954	109	1	all	all	DET
eistud-6954	109	2	site	site	NOUN
eistud-6954	109	3	visits	visit	NOUN
eistud-6954	109	4	and	and	CCONJ
eistud-6954	109	5	interviews	interview	NOUN
eistud-6954	109	6	were	be	AUX
eistud-6954	109	7	conducted	conduct	VERB
eistud-6954	109	8	between	between	ADP
eistud-6954	109	9	may	may	PROPN
eistud-6954	109	10	and	and	CCONJ
eistud-6954	109	11	august	august	PROPN
eistud-6954	109	12	2012	2012	NUM
eistud-6954	109	13	.	.	PUNCT
eistud-6954	110	1	in	in	ADP
eistud-6954	110	2	each	each	DET
eistud-6954	110	3	city	city	NOUN
eistud-6954	110	4	,	,	PUNCT
eistud-6954	110	5	the	the	DET
eistud-6954	110	6	interviewees	interviewee	NOUN
eistud-6954	110	7	represented	represent	VERB
eistud-6954	110	8	two	two	NUM
eistud-6954	110	9	distinct	distinct	ADJ
eistud-6954	110	10	groups	group	NOUN
eistud-6954	110	11	of	of	ADP
eistud-6954	110	12	professionals	professional	NOUN
eistud-6954	110	13	,	,	PUNCT
eistud-6954	110	14	the	the	DET
eistud-6954	110	15	senior	senior	ADJ
eistud-6954	110	16	management	management	NOUN
eistud-6954	110	17	of	of	ADP
eistud-6954	110	18	social	social	ADJ
eistud-6954	110	19	and	and	CCONJ
eistud-6954	110	20	health	health	NOUN
eistud-6954	110	21	services	service	NOUN
eistud-6954	110	22	and	and	CCONJ
eistud-6954	110	23	,	,	PUNCT
eistud-6954	110	24	secondly	secondly	ADV
eistud-6954	110	25	,	,	PUNCT
eistud-6954	110	26	leading	lead	VERB
eistud-6954	110	27	experts	expert	NOUN
eistud-6954	110	28	.	.	PUNCT
eistud-6954	111	1	in	in	ADP
eistud-6954	111	2	the	the	DET
eistud-6954	111	3	autumn	autumn	NOUN
eistud-6954	111	4	2012	2012	NUM
eistud-6954	111	5	,	,	PUNCT
eistud-6954	111	6	after	after	ADP
eistud-6954	111	7	the	the	DET
eistud-6954	111	8	interviews	interview	NOUN
eistud-6954	111	9	,	,	PUNCT
eistud-6954	111	10	discussions	discussion	NOUN
eistud-6954	111	11	on	on	ADP
eistud-6954	111	12	the	the	DET
eistud-6954	111	13	subject	subject	NOUN
eistud-6954	111	14	were	be	AUX
eistud-6954	111	15	arranged	arrange	VERB
eistud-6954	111	16	through	through	ADP
eistud-6954	111	17	detailed	detailed	ADJ
eistud-6954	111	18	questions	question	NOUN
eistud-6954	111	19	and	and	CCONJ
eistud-6954	111	20	supplementary	supplementary	ADJ
eistud-6954	111	21	material	material	NOUN
eistud-6954	111	22	delivered	deliver	VERB
eistud-6954	111	23	via	via	ADP
eistud-6954	111	24	e	e	NOUN
eistud-6954	111	25	-	-	NOUN
eistud-6954	111	26	mail	mail	NOUN
eistud-6954	111	27	.	.	PUNCT
eistud-6954	112	1	the	the	DET
eistud-6954	112	2	interviews	interview	NOUN
eistud-6954	112	3	were	be	AUX
eistud-6954	112	4	transcribed	transcribe	VERB
eistud-6954	112	5	and	and	CCONJ
eistud-6954	112	6	analysed	analyse	VERB
eistud-6954	112	7	in	in	ADP
eistud-6954	112	8	the	the	DET
eistud-6954	112	9	autumn	autumn	NOUN
eistud-6954	112	10	in	in	ADP
eistud-6954	112	11	2012	2012	NUM
eistud-6954	112	12	.	.	PUNCT
eistud-6954	113	1	as	as	ADP
eistud-6954	113	2	a	a	DET
eistud-6954	113	3	part	part	NOUN
eistud-6954	113	4	of	of	ADP
eistud-6954	113	5	the	the	DET
eistud-6954	113	6	methodological	methodological	ADJ
eistud-6954	113	7	triangulation	triangulation	NOUN
eistud-6954	113	8	,	,	PUNCT
eistud-6954	113	9	literary	literary	ADJ
eistud-6954	113	10	material	material	NOUN
eistud-6954	113	11	in	in	ADP
eistud-6954	113	12	each	each	DET
eistud-6954	113	13	target	target	NOUN
eistud-6954	113	14	city	city	NOUN
eistud-6954	113	15	was	be	AUX
eistud-6954	113	16	used	use	VERB
eistud-6954	113	17	along	along	ADP
eistud-6954	113	18	with	with	ADP
eistud-6954	113	19	interviews	interview	NOUN
eistud-6954	113	20	and	and	CCONJ
eistud-6954	113	21	observations	observation	NOUN
eistud-6954	113	22	.	.	PUNCT
eistud-6954	114	1	the	the	DET
eistud-6954	114	2	researchers	researcher	NOUN
eistud-6954	114	3	also	also	ADV
eistud-6954	114	4	endeavoured	endeavour	VERB
eistud-6954	114	5	to	to	PART
eistud-6954	114	6	pay	pay	VERB
eistud-6954	114	7	attention	attention	NOUN
eistud-6954	114	8	to	to	ADP
eistud-6954	114	9	what	what	PRON
eistud-6954	114	10	was	be	AUX
eistud-6954	114	11	not	not	PART
eistud-6954	114	12	included	include	VERB
eistud-6954	114	13	in	in	ADP
eistud-6954	114	14	the	the	DET
eistud-6954	114	15	documentation	documentation	NOUN
eistud-6954	114	16	and	and	CCONJ
eistud-6954	114	17	other	other	ADJ
eistud-6954	114	18	written	write	VERB
eistud-6954	114	19	material	material	NOUN
eistud-6954	114	20	,	,	PUNCT
eistud-6954	114	21	or	or	CCONJ
eistud-6954	114	22	what	what	PRON
eistud-6954	114	23	people	people	NOUN
eistud-6954	114	24	did	do	AUX
eistud-6954	114	25	not	not	PART
eistud-6954	114	26	want	want	VERB
eistud-6954	114	27	to	to	PART
eistud-6954	114	28	include	include	VERB
eistud-6954	114	29	in	in	ADP
eistud-6954	114	30	it	it	PRON
eistud-6954	114	31	(	(	PUNCT
eistud-6954	114	32	laitinen	laitinen	PROPN
eistud-6954	114	33	2009	2009	NUM
eistud-6954	114	34	)	)	PUNCT
eistud-6954	114	35	.	.	PUNCT
eistud-6954	115	1	this	this	DET
eistud-6954	115	2	documentation	documentation	NOUN
eistud-6954	115	3	was	be	AUX
eistud-6954	115	4	used	use	VERB
eistud-6954	115	5	as	as	ADP
eistud-6954	115	6	complementary	complementary	ADJ
eistud-6954	115	7	material	material	NOUN
eistud-6954	115	8	.	.	PUNCT
eistud-6954	116	1	the	the	DET
eistud-6954	116	2	documentation	documentation	NOUN
eistud-6954	116	3	gathered	gather	VERB
eistud-6954	116	4	in	in	ADP
eistud-6954	116	5	the	the	DET
eistud-6954	116	6	target	target	NOUN
eistud-6954	116	7	cities	city	NOUN
eistud-6954	116	8	included	include	VERB
eistud-6954	116	9	plans	plan	NOUN
eistud-6954	116	10	,	,	PUNCT
eistud-6954	116	11	reports	report	NOUN
eistud-6954	116	12	,	,	PUNCT
eistud-6954	116	13	reviews	review	NOUN
eistud-6954	116	14	,	,	PUNCT
eistud-6954	116	15	assessments	assessment	NOUN
eistud-6954	116	16	,	,	PUNCT
eistud-6954	116	17	and	and	CCONJ
eistud-6954	116	18	studies	study	NOUN
eistud-6954	116	19	of	of	ADP
eistud-6954	116	20	services	service	NOUN
eistud-6954	116	21	and	and	CCONJ
eistud-6954	116	22	their	their	PRON
eistud-6954	116	23	integration	integration	NOUN
eistud-6954	116	24	.	.	PUNCT
eistud-6954	117	1	a	a	DET
eistud-6954	117	2	need	need	NOUN
eistud-6954	117	3	for	for	ADP
eistud-6954	117	4	developing	develop	VERB
eistud-6954	117	5	models	model	NOUN
eistud-6954	117	6	of	of	ADP
eistud-6954	117	7	operation	operation	NOUN
eistud-6954	117	8	was	be	AUX
eistud-6954	117	9	identified	identify	VERB
eistud-6954	117	10	as	as	ADP
eistud-6954	117	11	the	the	DET
eistud-6954	117	12	common	common	ADJ
eistud-6954	117	13	premise	premise	NOUN
eistud-6954	117	14	for	for	ADP
eistud-6954	117	15	the	the	DET
eistud-6954	117	16	cities	city	NOUN
eistud-6954	117	17	chosen	choose	VERB
eistud-6954	117	18	for	for	ADP
eistud-6954	117	19	the	the	DET
eistud-6954	117	20	comparison	comparison	NOUN
eistud-6954	117	21	–	–	PUNCT
eistud-6954	117	22	their	their	PRON
eistud-6954	117	23	aim	aim	NOUN
eistud-6954	117	24	has	have	AUX
eistud-6954	117	25	been	be	AUX
eistud-6954	117	26	to	to	PART
eistud-6954	117	27	reduce	reduce	VERB
eistud-6954	117	28	bureaucracy	bureaucracy	NOUN
eistud-6954	117	29	,	,	PUNCT
eistud-6954	117	30	increase	increase	VERB
eistud-6954	117	31	effectiveness	effectiveness	NOUN
eistud-6954	117	32	,	,	PUNCT
eistud-6954	117	33	and	and	CCONJ
eistud-6954	117	34	make	make	VERB
eistud-6954	117	35	the	the	DET
eistud-6954	117	36	production	production	NOUN
eistud-6954	117	37	of	of	ADP
eistud-6954	117	38	value	value	NOUN
eistud-6954	117	39	in	in	ADP
eistud-6954	117	40	collaboration	collaboration	NOUN
eistud-6954	117	41	with	with	ADP
eistud-6954	117	42	the	the	DET
eistud-6954	117	43	customer	customer	NOUN
eistud-6954	117	44	more	more	ADV
eistud-6954	117	45	efficient	efficient	ADJ
eistud-6954	117	46	than	than	ADP
eistud-6954	117	47	before	before	ADV
eistud-6954	117	48	.	.	PUNCT
eistud-6954	118	1	constructionist	constructionist	ADJ
eistud-6954	118	2	methodology	methodology	NOUN
eistud-6954	118	3	has	have	AUX
eistud-6954	118	4	affected	affect	VERB
eistud-6954	118	5	how	how	SCONJ
eistud-6954	118	6	we	we	PRON
eistud-6954	118	7	have	have	AUX
eistud-6954	118	8	analysed	analyse	VERB
eistud-6954	118	9	our	our	PRON
eistud-6954	118	10	data	datum	NOUN
eistud-6954	118	11	.	.	PUNCT
eistud-6954	119	1	empirical	empirical	ADJ
eistud-6954	119	2	method	method	NOUN
eistud-6954	119	3	is	be	AUX
eistud-6954	119	4	not	not	PART
eistud-6954	119	5	understood	understand	VERB
eistud-6954	119	6	here	here	ADV
eistud-6954	119	7	as	as	ADP
eistud-6954	119	8	conveying	convey	VERB
eistud-6954	119	9	the	the	DET
eistud-6954	119	10	correct	correct	ADJ
eistud-6954	119	11	knowledge	knowledge	NOUN
eistud-6954	119	12	about	about	ADP
eistud-6954	119	13	reality	reality	NOUN
eistud-6954	119	14	,	,	PUNCT
eistud-6954	119	15	but	but	CCONJ
eistud-6954	119	16	as	as	ADP
eistud-6954	119	17	a	a	DET
eistud-6954	119	18	phenomenon	phenomenon	NOUN
eistud-6954	119	19	defined	define	VERB
eistud-6954	119	20	and	and	CCONJ
eistud-6954	119	21	studied	study	VERB
eistud-6954	119	22	with	with	ADP
eistud-6954	119	23	a	a	DET
eistud-6954	119	24	help	help	NOUN
eistud-6954	119	25	of	of	ADP
eistud-6954	119	26	specific	specific	ADJ
eistud-6954	119	27	theory	theory	NOUN
eistud-6954	119	28	and	and	CCONJ
eistud-6954	119	29	its	its	PRON
eistud-6954	119	30	methods	method	NOUN
eistud-6954	119	31	.	.	PUNCT
eistud-6954	120	1	the	the	DET
eistud-6954	120	2	results	result	NOUN
eistud-6954	120	3	of	of	ADP
eistud-6954	120	4	a	a	DET
eistud-6954	120	5	systematic	systematic	ADJ
eistud-6954	120	6	observation	observation	NOUN
eistud-6954	120	7	of	of	ADP
eistud-6954	120	8	reality	reality	NOUN
eistud-6954	120	9	are	be	AUX
eistud-6954	120	10	a	a	DET
eistud-6954	120	11	priori	priori	ADV
eistud-6954	120	12	circumscribed	circumscribe	VERB
eistud-6954	120	13	by	by	ADP
eistud-6954	120	14	the	the	DET
eistud-6954	120	15	theory	theory	NOUN
eistud-6954	120	16	used	use	VERB
eistud-6954	120	17	.	.	PUNCT
eistud-6954	121	1	the	the	DET
eistud-6954	121	2	constructionist	constructionist	ADJ
eistud-6954	121	3	invitation	invitation	NOUN
eistud-6954	121	4	is	be	AUX
eistud-6954	121	5	to	to	PART
eistud-6954	121	6	comprehend	comprehend	VERB
eistud-6954	121	7	how	how	SCONJ
eistud-6954	121	8	adopted	adopt	VERB
eistud-6954	121	9	aspects	aspect	NOUN
eistud-6954	121	10	of	of	ADP
eistud-6954	121	11	the	the	DET
eistud-6954	121	12	world	world	NOUN
eistud-6954	121	13	are	be	AUX
eistud-6954	121	14	socially	socially	ADV
eistud-6954	121	15	structured	structure	VERB
eistud-6954	121	16	,	,	PUNCT
eistud-6954	121	17	thereby	thereby	ADV
eistud-6954	121	18	opening	open	VERB
eistud-6954	121	19	up	up	ADP
eistud-6954	121	20	space	space	NOUN
eistud-6954	121	21	for	for	ADP
eistud-6954	121	22	a	a	DET
eistud-6954	121	23	variety	variety	NOUN
eistud-6954	121	24	of	of	ADP
eistud-6954	121	25	alternative	alternative	ADJ
eistud-6954	121	26	intelligibilities	intelligibility	NOUN
eistud-6954	121	27	.	.	PUNCT
eistud-6954	122	1	methodologically	methodologically	ADV
eistud-6954	122	2	,	,	PUNCT
eistud-6954	122	3	the	the	DET
eistud-6954	122	4	challenge	challenge	NOUN
eistud-6954	122	5	is	be	AUX
eistud-6954	122	6	not	not	PART
eistud-6954	122	7	so	so	ADV
eistud-6954	122	8	much	much	ADV
eistud-6954	122	9	in	in	ADP
eistud-6954	122	10	giving	give	VERB
eistud-6954	122	11	the	the	DET
eistud-6954	122	12	correct	correct	ADJ
eistud-6954	122	13	interpretation	interpretation	NOUN
eistud-6954	122	14	of	of	ADP
eistud-6954	122	15	the	the	DET
eistud-6954	122	16	phenomenon	phenomenon	NOUN
eistud-6954	122	17	as	as	ADP
eistud-6954	122	18	in	in	ADP
eistud-6954	122	19	broadening	broaden	VERB
eistud-6954	122	20	the	the	DET
eistud-6954	122	21	possibilities	possibility	NOUN
eistud-6954	122	22	of	of	ADP
eistud-6954	122	23	understanding	understanding	NOUN
eistud-6954	122	24	(	(	PUNCT
eistud-6954	122	25	see	see	VERB
eistud-6954	122	26	for	for	ADP
eistud-6954	122	27	instance	instance	NOUN
eistud-6954	122	28	camargoborges	camargoborge	NOUN
eistud-6954	122	29	and	and	CCONJ
eistud-6954	122	30	rosera	rosera	NOUN
eistud-6954	122	31	2013	2013	NUM
eistud-6954	122	32	,	,	PUNCT
eistud-6954	122	33	2–3	2–3	NUM
eistud-6954	122	34	;	;	PUNCT
eistud-6954	122	35	mcnamee	mcnamee	PROPN
eistud-6954	122	36	and	and	CCONJ
eistud-6954	122	37	hosking	hosking	PROPN
eistud-6954	122	38	,	,	PUNCT
eistud-6954	122	39	2012	2012	NUM
eistud-6954	122	40	)	)	PUNCT
eistud-6954	122	41	.	.	PUNCT
eistud-6954	123	1	identity	identity	NOUN
eistud-6954	123	2	–	–	PUNCT
eistud-6954	123	3	we	we	PRON
eistud-6954	123	4	do	do	VERB
eistud-6954	123	5	it	it	PRON
eistud-6954	123	6	differently	differently	ADV
eistud-6954	123	7	on	on	ADP
eistud-6954	123	8	the	the	DET
eistud-6954	123	9	basis	basis	NOUN
eistud-6954	123	10	of	of	ADP
eistud-6954	123	11	the	the	DET
eistud-6954	123	12	data	datum	NOUN
eistud-6954	123	13	,	,	PUNCT
eistud-6954	123	14	it	it	PRON
eistud-6954	123	15	is	be	AUX
eistud-6954	123	16	obvious	obvious	ADJ
eistud-6954	123	17	that	that	SCONJ
eistud-6954	123	18	people	people	NOUN
eistud-6954	123	19	implementing	implement	VERB
eistud-6954	123	20	third	third	ADJ
eistud-6954	123	21	generation	generation	NOUN
eistud-6954	123	22	services	service	NOUN
eistud-6954	123	23	stress	stress	VERB
eistud-6954	123	24	the	the	DET
eistud-6954	123	25	importance	importance	NOUN
eistud-6954	123	26	of	of	ADP
eistud-6954	123	27	identity	identity	NOUN
eistud-6954	123	28	creation	creation	NOUN
eistud-6954	123	29	.	.	PUNCT
eistud-6954	124	1	the	the	DET
eistud-6954	124	2	interviewees	interviewee	NOUN
eistud-6954	124	3	used	use	VERB
eistud-6954	124	4	the	the	DET
eistud-6954	124	5	terms	term	NOUN
eistud-6954	124	6	“	"	PUNCT
eistud-6954	124	7	new	new	ADJ
eistud-6954	124	8	”	"	PUNCT
eistud-6954	124	9	and	and	CCONJ
eistud-6954	124	10	“	"	PUNCT
eistud-6954	124	11	old	old	ADJ
eistud-6954	124	12	”	"	PUNCT
eistud-6954	124	13	,	,	PUNCT
eistud-6954	124	14	the	the	DET
eistud-6954	124	15	“	"	PUNCT
eistud-6954	124	16	previous	previous	ADJ
eistud-6954	124	17	services	service	NOUN
eistud-6954	124	18	”	"	PUNCT
eistud-6954	124	19	and	and	CCONJ
eistud-6954	124	20	the	the	DET
eistud-6954	124	21	“	"	PUNCT
eistud-6954	124	22	existing	exist	VERB
eistud-6954	124	23	services	service	NOUN
eistud-6954	124	24	”	"	PUNCT
eistud-6954	124	25	.	.	PUNCT
eistud-6954	125	1	they	they	PRON
eistud-6954	125	2	emphasized	emphasize	VERB
eistud-6954	125	3	the	the	DET
eistud-6954	125	4	uniqueness	uniqueness	NOUN
eistud-6954	125	5	of	of	ADP
eistud-6954	125	6	new	new	ADJ
eistud-6954	125	7	services	service	NOUN
eistud-6954	125	8	.	.	PUNCT
eistud-6954	126	1	they	they	PRON
eistud-6954	126	2	compare	compare	VERB
eistud-6954	126	3	their	their	PRON
eistud-6954	126	4	services	service	NOUN
eistud-6954	126	5	to	to	ADP
eistud-6954	126	6	other	other	ADJ
eistud-6954	126	7	public	public	ADJ
eistud-6954	126	8	services	service	NOUN
eistud-6954	126	9	.	.	PUNCT
eistud-6954	127	1	ways	way	NOUN
eistud-6954	127	2	of	of	ADP
eistud-6954	127	3	thinking	thinking	NOUN
eistud-6954	127	4	among	among	ADP
eistud-6954	127	5	the	the	DET
eistud-6954	127	6	interviewees	interviewee	NOUN
eistud-6954	127	7	reveal	reveal	VERB
eistud-6954	127	8	that	that	SCONJ
eistud-6954	127	9	they	they	PRON
eistud-6954	127	10	consider	consider	VERB
eistud-6954	127	11	themselves	themselves	PRON
eistud-6954	127	12	as	as	ADP
eistud-6954	127	13	primary	primary	ADJ
eistud-6954	127	14	movers	mover	NOUN
eistud-6954	127	15	in	in	ADP
eistud-6954	127	16	public	public	ADJ
eistud-6954	127	17	services	service	NOUN
eistud-6954	127	18	.	.	PUNCT
eistud-6954	128	1	the	the	DET
eistud-6954	128	2	interviewees	interviewee	NOUN
eistud-6954	128	3	also	also	ADV
eistud-6954	128	4	find	find	VERB
eistud-6954	128	5	third	third	ADJ
eistud-6954	128	6	generation	generation	NOUN
eistud-6954	128	7	services	service	NOUN
eistud-6954	128	8	as	as	ADP
eistud-6954	128	9	a	a	DET
eistud-6954	128	10	sort	sort	NOUN
eistud-6954	128	11	of	of	ADP
eistud-6954	128	12	revolution	revolution	NOUN
eistud-6954	128	13	in	in	ADP
eistud-6954	128	14	the	the	DET
eistud-6954	128	15	public	public	ADJ
eistud-6954	128	16	service	service	NOUN
eistud-6954	128	17	system	system	NOUN
eistud-6954	128	18	.	.	PUNCT
eistud-6954	129	1	so	so	ADV
eistud-6954	129	2	,	,	PUNCT
eistud-6954	129	3	if	if	SCONJ
eistud-6954	129	4	we	we	PRON
eistud-6954	129	5	were	be	AUX
eistud-6954	129	6	to	to	PART
eistud-6954	129	7	ask	ask	VERB
eistud-6954	129	8	people	people	NOUN
eistud-6954	129	9	using	use	VERB
eistud-6954	129	10	our	our	PRON
eistud-6954	129	11	services	service	NOUN
eistud-6954	129	12	what	what	PRON
eistud-6954	129	13	the	the	DET
eistud-6954	129	14	difference	difference	NOUN
eistud-6954	129	15	is	be	AUX
eistud-6954	129	16	,	,	PUNCT
eistud-6954	129	17	they	they	PRON
eistud-6954	129	18	would	would	AUX
eistud-6954	129	19	say	say	VERB
eistud-6954	129	20	it	it	PRON
eistud-6954	129	21	’s	’	VERB
eistud-6954	129	22	the	the	DET
eistud-6954	129	23	fact	fact	NOUN
eistud-6954	129	24	that	that	SCONJ
eistud-6954	129	25	they	they	PRON
eistud-6954	129	26	tend	tend	VERB
eistud-6954	129	27	to	to	PART
eistud-6954	129	28	have	have	VERB
eistud-6954	129	29	one	one	NUM
eistud-6954	129	30	care	care	NOUN
eistud-6954	129	31	coordinator	coordinator	NOUN
eistud-6954	129	32	.	.	PUNCT
eistud-6954	130	1	they	they	PRON
eistud-6954	130	2	no	no	ADV
eistud-6954	130	3	longer	long	ADV
eistud-6954	130	4	have	have	VERB
eistud-6954	130	5	multiple	multiple	ADJ
eistud-6954	130	6	assessments	assessment	NOUN
eistud-6954	130	7	.	.	PUNCT
eistud-6954	131	1	they	they	PRON
eistud-6954	131	2	may	may	AUX
eistud-6954	131	3	still	still	ADV
eistud-6954	131	4	have	have	VERB
eistud-6954	131	5	some	some	DET
eistud-6954	131	6	specialist	specialist	ADJ
eistud-6954	131	7	assessments	assessment	NOUN
eistud-6954	131	8	,	,	PUNCT
eistud-6954	131	9	but	but	CCONJ
eistud-6954	131	10	we	we	PRON
eistud-6954	131	11	’ve	’ve	AUX
eistud-6954	131	12	significantly	significantly	ADV
eistud-6954	131	13	reduced	reduce	VERB
eistud-6954	131	14	that	that	PRON
eistud-6954	131	15	.	.	PUNCT
eistud-6954	132	1	from	from	ADP
eistud-6954	132	2	the	the	DET
eistud-6954	132	3	perspective	perspective	NOUN
eistud-6954	132	4	of	of	ADP
eistud-6954	132	5	knowledge	knowledge	NOUN
eistud-6954	132	6	,	,	PUNCT
eistud-6954	132	7	the	the	DET
eistud-6954	132	8	ideology	ideology	NOUN
eistud-6954	132	9	–	–	PUNCT
eistud-6954	132	10	we	we	PRON
eistud-6954	132	11	do	do	VERB
eistud-6954	132	12	it	it	PRON
eistud-6954	132	13	differently	differently	ADV
eistud-6954	132	14	–	–	PUNCT
eistud-6954	132	15	is	be	AUX
eistud-6954	132	16	connected	connect	VERB
eistud-6954	132	17	with	with	ADP
eistud-6954	132	18	learning	learn	VERB
eistud-6954	132	19	from	from	ADP
eistud-6954	132	20	experience	experience	NOUN
eistud-6954	132	21	(	(	PUNCT
eistud-6954	132	22	see	see	VERB
eistud-6954	132	23	schön	schön	ADJ
eistud-6954	132	24	1983	1983	NUM
eistud-6954	132	25	)	)	PUNCT
eistud-6954	132	26	.	.	PUNCT
eistud-6954	133	1	as	as	SCONJ
eistud-6954	133	2	an	an	DET
eistud-6954	133	3	interviewee	interviewee	NOUN
eistud-6954	133	4	put	put	VERB
eistud-6954	133	5	it	it	PRON
eistud-6954	133	6	:	:	PUNCT
eistud-6954	133	7	“	"	PUNCT
eistud-6954	133	8	we	we	PRON
eistud-6954	133	9	discovered	discover	VERB
eistud-6954	133	10	it	it	PRON
eistud-6954	133	11	was	be	AUX
eistud-6954	133	12	actually	actually	ADV
eistud-6954	133	13	something	something	PRON
eistud-6954	133	14	quite	quite	ADV
eistud-6954	133	15	unusual	unusual	ADJ
eistud-6954	133	16	going	go	VERB
eistud-6954	133	17	on	on	ADP
eistud-6954	133	18	”	"	PUNCT
eistud-6954	133	19	.	.	PUNCT
eistud-6954	134	1	actually	actually	ADV
eistud-6954	134	2	,	,	PUNCT
eistud-6954	134	3	on	on	ADP
eistud-6954	134	4	the	the	DET
eistud-6954	134	5	basis	basis	NOUN
eistud-6954	134	6	of	of	ADP
eistud-6954	134	7	experience	experience	NOUN
eistud-6954	134	8	,	,	PUNCT
eistud-6954	134	9	many	many	ADJ
eistud-6954	134	10	interviewees	interviewee	NOUN
eistud-6954	134	11	have	have	AUX
eistud-6954	134	12	seen	see	VERB
eistud-6954	134	13	that	that	SCONJ
eistud-6954	134	14	the	the	DET
eistud-6954	134	15	world	world	NOUN
eistud-6954	134	16	has	have	AUX
eistud-6954	134	17	changed	change	VERB
eistud-6954	134	18	and	and	CCONJ
eistud-6954	134	19	that	that	PRON
eistud-6954	134	20	is	be	AUX
eistud-6954	134	21	why	why	SCONJ
eistud-6954	134	22	it	it	PRON
eistud-6954	134	23	is	be	AUX
eistud-6954	134	24	issn	issn	PROPN
eistud-6954	134	25	1822–8402	1822–8402	NUM
eistud-6954	134	26	european	european	ADJ
eistud-6954	134	27	integration	integration	NOUN
eistud-6954	134	28	studies	study	NOUN
eistud-6954	134	29	.	.	PUNCT
eistud-6954	135	1	2014	2014	NUM
eistud-6954	135	2	.	.	PUNCT
eistud-6954	136	1	no	no	INTJ
eistud-6954	136	2	.	.	NOUN
eistud-6954	136	3	8	8	NUM
eistud-6954	136	4	25	25	NUM
eistud-6954	136	5	very	very	ADV
eistud-6954	136	6	important	important	ADJ
eistud-6954	136	7	to	to	PART
eistud-6954	136	8	work	work	VERB
eistud-6954	136	9	differently	differently	ADV
eistud-6954	136	10	.	.	PUNCT
eistud-6954	137	1	this	this	PRON
eistud-6954	137	2	does	do	AUX
eistud-6954	137	3	not	not	PART
eistud-6954	137	4	just	just	ADV
eistud-6954	137	5	concern	concern	NOUN
eistud-6954	137	6	practices	practice	NOUN
eistud-6954	137	7	but	but	CCONJ
eistud-6954	137	8	the	the	DET
eistud-6954	137	9	mind	mind	NOUN
eistud-6954	137	10	-	-	PUNCT
eistud-6954	137	11	set	set	NOUN
eistud-6954	137	12	of	of	ADP
eistud-6954	137	13	services	service	NOUN
eistud-6954	137	14	as	as	ADV
eistud-6954	137	15	well	well	ADV
eistud-6954	137	16	.	.	PUNCT
eistud-6954	138	1	this	this	PRON
eistud-6954	138	2	is	be	AUX
eistud-6954	138	3	the	the	DET
eistud-6954	138	4	way	way	NOUN
eistud-6954	138	5	of	of	ADP
eistud-6954	138	6	thinking	thinking	NOUN
eistud-6954	138	7	that	that	PRON
eistud-6954	138	8	argyris	argyris	PROPN
eistud-6954	138	9	(	(	PUNCT
eistud-6954	138	10	1978	1978	NUM
eistud-6954	138	11	)	)	PUNCT
eistud-6954	138	12	has	have	AUX
eistud-6954	138	13	called	call	VERB
eistud-6954	138	14	double	double	ADJ
eistud-6954	138	15	loop	loop	NOUN
eistud-6954	138	16	learning	learning	NOUN
eistud-6954	138	17	.	.	PUNCT
eistud-6954	139	1	identity	identity	NOUN
eistud-6954	139	2	–	–	PUNCT
eistud-6954	139	3	we	we	PRON
eistud-6954	139	4	do	do	VERB
eistud-6954	139	5	it	it	PRON
eistud-6954	139	6	differently	differently	ADV
eistud-6954	139	7	–	–	PUNCT
eistud-6954	139	8	does	do	AUX
eistud-6954	139	9	not	not	PART
eistud-6954	139	10	concern	concern	VERB
eistud-6954	139	11	the	the	DET
eistud-6954	139	12	practices	practice	NOUN
eistud-6954	139	13	of	of	ADP
eistud-6954	139	14	public	public	ADJ
eistud-6954	139	15	services	service	NOUN
eistud-6954	139	16	only	only	ADV
eistud-6954	139	17	.	.	PUNCT
eistud-6954	140	1	many	many	ADJ
eistud-6954	140	2	of	of	ADP
eistud-6954	140	3	the	the	DET
eistud-6954	140	4	interviewees	interviewee	NOUN
eistud-6954	140	5	see	see	VERB
eistud-6954	140	6	that	that	SCONJ
eistud-6954	140	7	change	change	NOUN
eistud-6954	140	8	processes	process	NOUN
eistud-6954	140	9	towards	towards	ADP
eistud-6954	140	10	third	third	ADJ
eistud-6954	140	11	generation	generation	NOUN
eistud-6954	140	12	services	service	NOUN
eistud-6954	140	13	are	be	AUX
eistud-6954	140	14	very	very	ADV
eistud-6954	140	15	different	different	ADJ
eistud-6954	140	16	compared	compare	VERB
eistud-6954	140	17	with	with	ADP
eistud-6954	140	18	change	change	NOUN
eistud-6954	140	19	processes	process	NOUN
eistud-6954	140	20	in	in	ADP
eistud-6954	140	21	traditional	traditional	ADJ
eistud-6954	140	22	service	service	NOUN
eistud-6954	140	23	systems	system	NOUN
eistud-6954	140	24	.	.	PUNCT
eistud-6954	141	1	they	they	PRON
eistud-6954	141	2	argue	argue	VERB
eistud-6954	141	3	that	that	SCONJ
eistud-6954	141	4	third	third	ADJ
eistud-6954	141	5	generation	generation	NOUN
eistud-6954	141	6	services	service	NOUN
eistud-6954	141	7	should	should	AUX
eistud-6954	141	8	be	be	AUX
eistud-6954	141	9	developed	develop	VERB
eistud-6954	141	10	with	with	ADP
eistud-6954	141	11	a	a	DET
eistud-6954	141	12	bottom	bottom	ADJ
eistud-6954	141	13	-	-	PUNCT
eistud-6954	141	14	up	up	ADP
eistud-6954	141	15	approach	approach	NOUN
eistud-6954	141	16	instead	instead	ADV
eistud-6954	141	17	of	of	ADP
eistud-6954	141	18	top	top	ADJ
eistud-6954	141	19	-	-	PUNCT
eistud-6954	141	20	down	down	NOUN
eistud-6954	141	21	.	.	PUNCT
eistud-6954	142	1	bottom	bottom	ADJ
eistud-6954	142	2	-	-	PUNCT
eistud-6954	142	3	up	up	ADP
eistud-6954	142	4	processes	process	NOUN
eistud-6954	142	5	create	create	VERB
eistud-6954	142	6	new	new	ADJ
eistud-6954	142	7	kind	kind	NOUN
eistud-6954	142	8	of	of	ADP
eistud-6954	142	9	knowledge	knowledge	NOUN
eistud-6954	142	10	for	for	ADP
eistud-6954	142	11	public	public	ADJ
eistud-6954	142	12	services	service	NOUN
eistud-6954	142	13	.	.	PUNCT
eistud-6954	143	1	knowledge	knowledge	NOUN
eistud-6954	143	2	becomes	become	VERB
eistud-6954	143	3	contextual	contextual	ADJ
eistud-6954	143	4	,	,	PUNCT
eistud-6954	143	5	depending	depend	VERB
eistud-6954	143	6	on	on	ADP
eistud-6954	143	7	actors	actor	NOUN
eistud-6954	143	8	,	,	PUNCT
eistud-6954	143	9	communities	community	NOUN
eistud-6954	143	10	,	,	PUNCT
eistud-6954	143	11	working	working	NOUN
eistud-6954	143	12	practices	practice	NOUN
eistud-6954	143	13	etc	etc	X
eistud-6954	143	14	.	.	X
eistud-6954	144	1	in	in	ADP
eistud-6954	144	2	our	our	PRON
eistud-6954	144	3	data	datum	NOUN
eistud-6954	144	4	,	,	PUNCT
eistud-6954	144	5	many	many	ADJ
eistud-6954	144	6	interviewees	interviewee	NOUN
eistud-6954	144	7	emphasize	emphasize	VERB
eistud-6954	144	8	knowledge	knowledge	NOUN
eistud-6954	144	9	they	they	PRON
eistud-6954	144	10	have	have	AUX
eistud-6954	144	11	gained	gain	VERB
eistud-6954	144	12	during	during	ADP
eistud-6954	144	13	the	the	DET
eistud-6954	144	14	developing	develop	VERB
eistud-6954	144	15	process	process	NOUN
eistud-6954	144	16	.	.	PUNCT
eistud-6954	145	1	this	this	PRON
eistud-6954	145	2	is	be	AUX
eistud-6954	145	3	in	in	ADP
eistud-6954	145	4	accordance	accordance	NOUN
eistud-6954	145	5	with	with	ADP
eistud-6954	145	6	postmodern	postmodern	ADJ
eistud-6954	145	7	organization	organization	NOUN
eistud-6954	145	8	philosophy	philosophy	NOUN
eistud-6954	145	9	(	(	PUNCT
eistud-6954	145	10	see	see	VERB
eistud-6954	145	11	e.g.	e.g.	ADV
eistud-6954	145	12	gergen	gergen	ADV
eistud-6954	145	13	1994	1994	NUM
eistud-6954	145	14	)	)	PUNCT
eistud-6954	145	15	stressing	stress	VERB
eistud-6954	145	16	local	local	ADJ
eistud-6954	145	17	context	context	NOUN
eistud-6954	145	18	and	and	CCONJ
eistud-6954	145	19	interaction	interaction	NOUN
eistud-6954	145	20	processes	process	NOUN
eistud-6954	145	21	in	in	ADP
eistud-6954	145	22	knowledge	knowledge	NOUN
eistud-6954	145	23	creation	creation	NOUN
eistud-6954	145	24	.	.	PUNCT
eistud-6954	146	1	professional	professional	ADJ
eistud-6954	146	2	identity	identity	NOUN
eistud-6954	146	3	and	and	CCONJ
eistud-6954	146	4	working	working	NOUN
eistud-6954	146	5	practices	practice	NOUN
eistud-6954	146	6	there	there	PRON
eistud-6954	146	7	are	be	VERB
eistud-6954	146	8	strong	strong	ADJ
eistud-6954	146	9	connections	connection	NOUN
eistud-6954	146	10	between	between	ADP
eistud-6954	146	11	professional	professional	ADJ
eistud-6954	146	12	identity	identity	NOUN
eistud-6954	146	13	,	,	PUNCT
eistud-6954	146	14	boundaries	boundary	NOUN
eistud-6954	146	15	,	,	PUNCT
eistud-6954	146	16	and	and	CCONJ
eistud-6954	146	17	organizational	organizational	ADJ
eistud-6954	146	18	identity	identity	NOUN
eistud-6954	146	19	.	.	PUNCT
eistud-6954	147	1	the	the	DET
eistud-6954	147	2	possessions	possession	NOUN
eistud-6954	147	3	of	of	ADP
eistud-6954	147	4	professions	profession	NOUN
eistud-6954	147	5	are	be	AUX
eistud-6954	147	6	typically	typically	ADV
eistud-6954	147	7	based	base	VERB
eistud-6954	147	8	on	on	ADP
eistud-6954	147	9	knowledge	knowledge	NOUN
eistud-6954	147	10	,	,	PUNCT
eistud-6954	147	11	which	which	PRON
eistud-6954	147	12	creates	create	VERB
eistud-6954	147	13	autonomy	autonomy	NOUN
eistud-6954	147	14	and	and	CCONJ
eistud-6954	147	15	boundaries	boundary	NOUN
eistud-6954	147	16	in	in	ADP
eistud-6954	147	17	relations	relation	NOUN
eistud-6954	147	18	to	to	ADP
eistud-6954	147	19	other	other	ADJ
eistud-6954	147	20	professions	profession	NOUN
eistud-6954	147	21	.	.	PUNCT
eistud-6954	148	1	some	some	DET
eistud-6954	148	2	interviewees	interviewee	NOUN
eistud-6954	148	3	consider	consider	VERB
eistud-6954	148	4	that	that	SCONJ
eistud-6954	148	5	one	one	NUM
eistud-6954	148	6	purpose	purpose	NOUN
eistud-6954	148	7	of	of	ADP
eistud-6954	148	8	the	the	DET
eistud-6954	148	9	construction	construction	NOUN
eistud-6954	148	10	of	of	ADP
eistud-6954	148	11	services	service	NOUN
eistud-6954	148	12	is	be	AUX
eistud-6954	148	13	to	to	PART
eistud-6954	148	14	create	create	VERB
eistud-6954	148	15	conditions	condition	NOUN
eistud-6954	148	16	for	for	ADP
eistud-6954	148	17	using	use	VERB
eistud-6954	148	18	professional	professional	ADJ
eistud-6954	148	19	knowledge	knowledge	NOUN
eistud-6954	148	20	:	:	PUNCT
eistud-6954	148	21	but	but	CCONJ
eistud-6954	148	22	one	one	NUM
eistud-6954	148	23	of	of	ADP
eistud-6954	148	24	the	the	DET
eistud-6954	148	25	problems	problem	NOUN
eistud-6954	148	26	with	with	ADP
eistud-6954	148	27	this	this	DET
eistud-6954	148	28	model	model	NOUN
eistud-6954	148	29	is	be	AUX
eistud-6954	148	30	that	that	SCONJ
eistud-6954	148	31	people	people	NOUN
eistud-6954	148	32	feel	feel	VERB
eistud-6954	148	33	quite	quite	ADV
eistud-6954	148	34	afraid	afraid	ADJ
eistud-6954	148	35	of	of	ADP
eistud-6954	148	36	doing	do	VERB
eistud-6954	148	37	this	this	DET
eistud-6954	148	38	bit	bit	NOUN
eistud-6954	148	39	in	in	ADP
eistud-6954	148	40	the	the	DET
eistud-6954	148	41	middle	middle	NOUN
eistud-6954	148	42	,	,	PUNCT
eistud-6954	148	43	because	because	SCONJ
eistud-6954	148	44	they	they	PRON
eistud-6954	148	45	are	be	AUX
eistud-6954	148	46	thinking	think	VERB
eistud-6954	148	47	“	"	PUNCT
eistud-6954	148	48	i	i	PRON
eistud-6954	148	49	’m	’m	VERB
eistud-6954	148	50	not	not	PART
eistud-6954	148	51	a	a	DET
eistud-6954	148	52	social	social	ADJ
eistud-6954	148	53	worker	worker	NOUN
eistud-6954	148	54	,	,	PUNCT
eistud-6954	148	55	if	if	SCONJ
eistud-6954	148	56	something	something	PRON
eistud-6954	148	57	goes	go	VERB
eistud-6954	148	58	wrong	wrong	ADJ
eistud-6954	148	59	,	,	PUNCT
eistud-6954	148	60	it	it	PRON
eistud-6954	148	61	’s	’	VERB
eistud-6954	148	62	me	i	PRON
eistud-6954	148	63	…	…	PUNCT
eistud-6954	148	64	”	"	PUNCT
eistud-6954	148	65	,	,	PUNCT
eistud-6954	148	66	so	so	SCONJ
eistud-6954	148	67	they	they	PRON
eistud-6954	148	68	are	be	AUX
eistud-6954	148	69	quite	quite	ADV
eistud-6954	148	70	frightened	frightened	ADJ
eistud-6954	148	71	of	of	ADP
eistud-6954	148	72	doing	do	VERB
eistud-6954	148	73	this	this	DET
eistud-6954	148	74	work	work	NOUN
eistud-6954	148	75	.	.	PUNCT
eistud-6954	148	76	”	"	PUNCT
eistud-6954	149	1	hence	hence	ADV
eistud-6954	149	2	,	,	PUNCT
eistud-6954	149	3	it	it	PRON
eistud-6954	149	4	seems	seem	VERB
eistud-6954	149	5	on	on	ADP
eistud-6954	149	6	the	the	DET
eistud-6954	149	7	basis	basis	NOUN
eistud-6954	149	8	of	of	ADP
eistud-6954	149	9	the	the	DET
eistud-6954	149	10	data	datum	NOUN
eistud-6954	149	11	that	that	PRON
eistud-6954	149	12	the	the	DET
eistud-6954	149	13	working	work	VERB
eistud-6954	149	14	culture	culture	NOUN
eistud-6954	149	15	is	be	AUX
eistud-6954	149	16	changing	change	VERB
eistud-6954	149	17	heavily	heavily	ADV
eistud-6954	149	18	in	in	ADP
eistud-6954	149	19	third	third	ADJ
eistud-6954	149	20	generation	generation	NOUN
eistud-6954	149	21	services	service	NOUN
eistud-6954	149	22	.	.	PUNCT
eistud-6954	150	1	this	this	PRON
eistud-6954	150	2	might	might	AUX
eistud-6954	150	3	weaken	weaken	VERB
eistud-6954	150	4	the	the	DET
eistud-6954	150	5	boundaries	boundary	NOUN
eistud-6954	150	6	within	within	ADP
eistud-6954	150	7	organizations	organization	NOUN
eistud-6954	150	8	but	but	CCONJ
eistud-6954	150	9	perhaps	perhaps	ADV
eistud-6954	150	10	produce	produce	VERB
eistud-6954	150	11	boundaries	boundary	NOUN
eistud-6954	150	12	between	between	ADP
eistud-6954	150	13	organizations	organization	NOUN
eistud-6954	150	14	.	.	PUNCT
eistud-6954	151	1	the	the	DET
eistud-6954	151	2	viewpoint	viewpoint	NOUN
eistud-6954	151	3	is	be	AUX
eistud-6954	151	4	that	that	SCONJ
eistud-6954	151	5	professional	professional	ADJ
eistud-6954	151	6	workers	worker	NOUN
eistud-6954	151	7	produce	produce	VERB
eistud-6954	151	8	knowledge	knowledge	NOUN
eistud-6954	151	9	together	together	ADV
eistud-6954	151	10	within	within	ADP
eistud-6954	151	11	organizations	organization	NOUN
eistud-6954	151	12	.	.	PUNCT
eistud-6954	152	1	in	in	ADP
eistud-6954	152	2	this	this	DET
eistud-6954	152	3	respect	respect	NOUN
eistud-6954	152	4	,	,	PUNCT
eistud-6954	152	5	there	there	PRON
eistud-6954	152	6	may	may	AUX
eistud-6954	152	7	be	be	AUX
eistud-6954	152	8	differences	difference	NOUN
eistud-6954	152	9	between	between	ADP
eistud-6954	152	10	organizations	organization	NOUN
eistud-6954	152	11	.	.	PUNCT
eistud-6954	153	1	because	because	SCONJ
eistud-6954	153	2	we	we	PRON
eistud-6954	153	3	’ve	’ve	AUX
eistud-6954	153	4	got	get	VERB
eistud-6954	153	5	the	the	DET
eistud-6954	153	6	same	same	ADJ
eistud-6954	153	7	values	value	NOUN
eistud-6954	153	8	we	we	PRON
eistud-6954	153	9	say	say	VERB
eistud-6954	153	10	to	to	ADP
eistud-6954	153	11	staff	staff	NOUN
eistud-6954	153	12	we	we	PRON
eistud-6954	153	13	do	do	AUX
eistud-6954	153	14	n’t	not	PART
eistud-6954	153	15	want	want	VERB
eistud-6954	153	16	people	people	NOUN
eistud-6954	153	17	fighting	fight	VERB
eistud-6954	153	18	over	over	ADP
eistud-6954	153	19	service	service	NOUN
eistud-6954	153	20	users	user	NOUN
eistud-6954	153	21	–	–	PUNCT
eistud-6954	153	22	if	if	SCONJ
eistud-6954	153	23	they	they	PRON
eistud-6954	153	24	need	need	VERB
eistud-6954	153	25	a	a	DET
eistud-6954	153	26	service	service	NOUN
eistud-6954	153	27	,	,	PUNCT
eistud-6954	153	28	deliver	deliver	VERB
eistud-6954	153	29	it	it	PRON
eistud-6954	153	30	and	and	CCONJ
eistud-6954	153	31	we	we	PRON
eistud-6954	153	32	’ll	’ll	AUX
eistud-6954	153	33	worry	worry	VERB
eistud-6954	153	34	about	about	ADP
eistud-6954	153	35	who	who	PRON
eistud-6954	153	36	will	will	AUX
eistud-6954	153	37	pay	pay	VERB
eistud-6954	153	38	as	as	SCONJ
eistud-6954	153	39	we	we	PRON
eistud-6954	153	40	’ll	’ll	AUX
eistud-6954	153	41	sort	sort	VERB
eistud-6954	153	42	it	it	PRON
eistud-6954	153	43	out	out	ADP
eistud-6954	153	44	,	,	PUNCT
eistud-6954	153	45	if	if	SCONJ
eistud-6954	153	46	you	you	PRON
eistud-6954	153	47	ca	can	AUX
eistud-6954	153	48	n’t	n’t	PRON
eistud-6954	153	49	.	.	PUNCT
eistud-6954	154	1	and	and	CCONJ
eistud-6954	154	2	over	over	ADP
eistud-6954	154	3	the	the	DET
eistud-6954	154	4	years	year	NOUN
eistud-6954	154	5	,	,	PUNCT
eistud-6954	154	6	less	less	ADV
eistud-6954	154	7	come	come	VERB
eistud-6954	154	8	to	to	ADP
eistud-6954	154	9	us	we	PRON
eistud-6954	154	10	because	because	SCONJ
eistud-6954	154	11	that	that	DET
eistud-6954	154	12	culture	culture	NOUN
eistud-6954	154	13	is	be	AUX
eistud-6954	154	14	getting	getting	AUX
eistud-6954	154	15	sorted	sort	VERB
eistud-6954	154	16	out	out	ADP
eistud-6954	154	17	at	at	ADP
eistud-6954	154	18	the	the	DET
eistud-6954	154	19	head	head	NOUN
eistud-6954	154	20	of	of	ADP
eistud-6954	154	21	service	service	NOUN
eistud-6954	154	22	level	level	NOUN
eistud-6954	154	23	.	.	PUNCT
eistud-6954	155	1	team	team	NOUN
eistud-6954	155	2	managers	manager	NOUN
eistud-6954	155	3	sometimes	sometimes	ADV
eistud-6954	155	4	still	still	ADV
eistud-6954	155	5	have	have	VERB
eistud-6954	155	6	a	a	DET
eistud-6954	155	7	bit	bit	NOUN
eistud-6954	155	8	of	of	ADP
eistud-6954	155	9	that	that	PRON
eistud-6954	155	10	’s	’	VERB
eistud-6954	155	11	mine	mine	NOUN
eistud-6954	156	1	and	and	CCONJ
eistud-6954	156	2	that	that	PRON
eistud-6954	156	3	’s	’	VERB
eistud-6954	156	4	yours	yours	PRON
eistud-6954	156	5	,	,	PUNCT
eistud-6954	156	6	but	but	CCONJ
eistud-6954	156	7	that	that	PRON
eistud-6954	156	8	’s	’s	AUX
eistud-6954	156	9	breaking	break	VERB
eistud-6954	156	10	down	down	ADP
eistud-6954	156	11	.	.	PUNCT
eistud-6954	157	1	this	this	PRON
eistud-6954	157	2	is	be	AUX
eistud-6954	157	3	well	well	ADV
eistud-6954	157	4	-	-	PUNCT
eistud-6954	157	5	being	being	NOUN
eistud-6954	157	6	and	and	CCONJ
eistud-6954	157	7	the	the	DET
eistud-6954	157	8	different	different	ADJ
eistud-6954	157	9	disciplines	discipline	NOUN
eistud-6954	157	10	,	,	PUNCT
eistud-6954	157	11	care	care	NOUN
eistud-6954	157	12	,	,	PUNCT
eistud-6954	157	13	and	and	CCONJ
eistud-6954	157	14	well	well	ADV
eistud-6954	157	15	-	-	PUNCT
eistud-6954	157	16	being	being	NOUN
eistud-6954	157	17	,	,	PUNCT
eistud-6954	157	18	we	we	PRON
eistud-6954	157	19	bring	bring	VERB
eistud-6954	157	20	them	they	PRON
eistud-6954	157	21	together	together	ADV
eistud-6954	157	22	to	to	PART
eistud-6954	157	23	have	have	VERB
eistud-6954	157	24	that	that	DET
eistud-6954	157	25	holistic	holistic	ADJ
eistud-6954	157	26	view	view	NOUN
eistud-6954	157	27	.	.	PUNCT
eistud-6954	158	1	cure	cure	NOUN
eistud-6954	158	2	,	,	PUNCT
eistud-6954	158	3	care	care	NOUN
eistud-6954	158	4	and	and	CCONJ
eistud-6954	158	5	welfare	welfare	NOUN
eistud-6954	158	6	were	be	AUX
eistud-6954	158	7	very	very	ADV
eistud-6954	158	8	isolated	isolated	ADJ
eistud-6954	158	9	structures	structure	NOUN
eistud-6954	158	10	in	in	ADP
eistud-6954	158	11	services	service	NOUN
eistud-6954	158	12	and	and	CCONJ
eistud-6954	158	13	we	we	PRON
eistud-6954	158	14	thought	think	VERB
eistud-6954	158	15	it	it	PRON
eistud-6954	158	16	was	be	AUX
eistud-6954	158	17	more	more	ADV
eistud-6954	158	18	cost	cost	NOUN
eistud-6954	158	19	efficient	efficient	ADJ
eistud-6954	158	20	and	and	CCONJ
eistud-6954	158	21	better	well	ADJ
eistud-6954	158	22	for	for	ADP
eistud-6954	158	23	the	the	DET
eistud-6954	158	24	care	care	NOUN
eistud-6954	158	25	as	as	ADP
eistud-6954	158	26	a	a	DET
eistud-6954	158	27	whole	whole	NOUN
eistud-6954	158	28	that	that	PRON
eistud-6954	158	29	they	they	PRON
eistud-6954	158	30	start	start	VERB
eistud-6954	158	31	working	work	VERB
eistud-6954	158	32	together	together	ADV
eistud-6954	158	33	more	more	ADJ
eistud-6954	158	34	.	.	PUNCT
eistud-6954	159	1	professional	professional	ADJ
eistud-6954	159	2	identities	identity	NOUN
eistud-6954	159	3	may	may	AUX
eistud-6954	159	4	change	change	VERB
eistud-6954	159	5	within	within	ADP
eistud-6954	159	6	organizations	organization	NOUN
eistud-6954	159	7	in	in	ADP
eistud-6954	159	8	the	the	DET
eistud-6954	159	9	third	third	ADJ
eistud-6954	159	10	generation	generation	NOUN
eistud-6954	159	11	services	service	NOUN
eistud-6954	159	12	.	.	PUNCT
eistud-6954	160	1	this	this	PRON
eistud-6954	160	2	is	be	AUX
eistud-6954	160	3	the	the	DET
eistud-6954	160	4	outcome	outcome	NOUN
eistud-6954	160	5	of	of	ADP
eistud-6954	160	6	collaborative	collaborative	ADJ
eistud-6954	160	7	working	working	NOUN
eistud-6954	160	8	practices	practice	NOUN
eistud-6954	160	9	.	.	PUNCT
eistud-6954	161	1	the	the	DET
eistud-6954	161	2	boundaries	boundary	NOUN
eistud-6954	161	3	between	between	ADP
eistud-6954	161	4	professions	profession	NOUN
eistud-6954	161	5	are	be	AUX
eistud-6954	161	6	not	not	PART
eistud-6954	161	7	so	so	ADV
eistud-6954	161	8	clear	clear	ADJ
eistud-6954	161	9	any	any	PRON
eistud-6954	161	10	more	more	ADV
eistud-6954	161	11	.	.	PUNCT
eistud-6954	162	1	single	single	ADJ
eistud-6954	162	2	interviewees	interviewee	NOUN
eistud-6954	162	3	took	take	VERB
eistud-6954	162	4	up	up	ADP
eistud-6954	162	5	the	the	DET
eistud-6954	162	6	consideration	consideration	NOUN
eistud-6954	162	7	that	that	SCONJ
eistud-6954	162	8	professional	professional	ADJ
eistud-6954	162	9	identity	identity	NOUN
eistud-6954	162	10	should	should	AUX
eistud-6954	162	11	be	be	AUX
eistud-6954	162	12	based	base	VERB
eistud-6954	162	13	on	on	ADP
eistud-6954	162	14	the	the	DET
eistud-6954	162	15	ideology	ideology	NOUN
eistud-6954	162	16	that	that	PRON
eistud-6954	162	17	people	people	NOUN
eistud-6954	162	18	are	be	AUX
eistud-6954	162	19	good	good	ADJ
eistud-6954	162	20	in	in	ADP
eistud-6954	162	21	finding	find	VERB
eistud-6954	162	22	solutions	solution	NOUN
eistud-6954	162	23	together	together	ADV
eistud-6954	162	24	for	for	ADP
eistud-6954	162	25	practical	practical	ADJ
eistud-6954	162	26	problems	problem	NOUN
eistud-6954	162	27	or	or	CCONJ
eistud-6954	162	28	phenomena	phenomenon	NOUN
eistud-6954	162	29	.	.	PUNCT
eistud-6954	163	1	this	this	PRON
eistud-6954	163	2	means	mean	VERB
eistud-6954	163	3	that	that	SCONJ
eistud-6954	163	4	the	the	DET
eistud-6954	163	5	contextual	contextual	ADJ
eistud-6954	163	6	knowledge	knowledge	NOUN
eistud-6954	163	7	of	of	ADP
eistud-6954	163	8	services	service	NOUN
eistud-6954	163	9	is	be	AUX
eistud-6954	163	10	especially	especially	ADV
eistud-6954	163	11	important	important	ADJ
eistud-6954	163	12	for	for	ADP
eistud-6954	163	13	professional	professional	ADJ
eistud-6954	163	14	identity	identity	NOUN
eistud-6954	163	15	.	.	PUNCT
eistud-6954	164	1	we	we	PRON
eistud-6954	164	2	created	create	VERB
eistud-6954	164	3	some	some	DET
eistud-6954	164	4	roles	role	NOUN
eistud-6954	164	5	which	which	PRON
eistud-6954	164	6	were	be	AUX
eistud-6954	164	7	very	very	ADV
eistud-6954	164	8	much	much	ADV
eistud-6954	164	9	like	like	ADP
eistud-6954	164	10	a	a	DET
eistud-6954	164	11	health	health	NOUN
eistud-6954	164	12	&	&	CCONJ
eistud-6954	164	13	social	social	PROPN
eistud-6954	164	14	care	care	NOUN
eistud-6954	164	15	worker	worker	NOUN
eistud-6954	164	16	.	.	PUNCT
eistud-6954	165	1	in	in	ADP
eistud-6954	165	2	mental	mental	ADJ
eistud-6954	165	3	health	health	NOUN
eistud-6954	165	4	,	,	PUNCT
eistud-6954	165	5	instead	instead	ADV
eistud-6954	165	6	of	of	ADP
eistud-6954	165	7	having	have	VERB
eistud-6954	165	8	social	social	ADJ
eistud-6954	165	9	workers	worker	NOUN
eistud-6954	165	10	,	,	PUNCT
eistud-6954	165	11	community	community	NOUN
eistud-6954	165	12	psychiatric	psychiatric	ADJ
eistud-6954	165	13	nurses	nurse	NOUN
eistud-6954	165	14	,	,	PUNCT
eistud-6954	165	15	and	and	CCONJ
eistud-6954	165	16	occupational	occupational	ADJ
eistud-6954	165	17	therapists	therapist	NOUN
eistud-6954	165	18	we	we	PRON
eistud-6954	165	19	created	create	VERB
eistud-6954	165	20	mental	mental	ADJ
eistud-6954	165	21	health	health	NOUN
eistud-6954	165	22	practitioners	practitioner	NOUN
eistud-6954	165	23	.	.	PUNCT
eistud-6954	166	1	and	and	CCONJ
eistud-6954	166	2	the	the	DET
eistud-6954	166	3	social	social	ADJ
eistud-6954	166	4	workers	worker	NOUN
eistud-6954	166	5	also	also	ADV
eistud-6954	166	6	know	know	VERB
eistud-6954	166	7	a	a	DET
eistud-6954	166	8	lot	lot	NOUN
eistud-6954	166	9	of	of	ADP
eistud-6954	166	10	things	thing	NOUN
eistud-6954	166	11	outside	outside	ADP
eistud-6954	166	12	nursing	nursing	NOUN
eistud-6954	166	13	,	,	PUNCT
eistud-6954	166	14	caring	care	VERB
eistud-6954	166	15	,	,	PUNCT
eistud-6954	166	16	health	health	NOUN
eistud-6954	166	17	things	thing	NOUN
eistud-6954	166	18	.	.	PUNCT
eistud-6954	167	1	now	now	ADV
eistud-6954	167	2	we	we	PRON
eistud-6954	167	3	are	be	AUX
eistud-6954	167	4	trying	try	VERB
eistud-6954	167	5	to	to	PART
eistud-6954	167	6	build	build	VERB
eistud-6954	167	7	a	a	DET
eistud-6954	167	8	network	network	NOUN
eistud-6954	167	9	to	to	PART
eistud-6954	167	10	assist	assist	VERB
eistud-6954	167	11	this	this	DET
eistud-6954	167	12	group	group	NOUN
eistud-6954	167	13	of	of	ADP
eistud-6954	167	14	families	family	NOUN
eistud-6954	167	15	.	.	PUNCT
eistud-6954	168	1	to	to	PART
eistud-6954	168	2	sum	sum	VERB
eistud-6954	168	3	it	it	PRON
eistud-6954	168	4	up	up	ADP
eistud-6954	168	5	,	,	PUNCT
eistud-6954	168	6	professional	professional	ADJ
eistud-6954	168	7	identity	identity	NOUN
eistud-6954	168	8	,	,	PUNCT
eistud-6954	168	9	organizational	organizational	ADJ
eistud-6954	168	10	identity	identity	NOUN
eistud-6954	168	11	,	,	PUNCT
eistud-6954	168	12	and	and	CCONJ
eistud-6954	168	13	contextual	contextual	ADJ
eistud-6954	168	14	aspects	aspect	NOUN
eistud-6954	168	15	go	go	VERB
eistud-6954	168	16	hand	hand	NOUN
eistud-6954	168	17	in	in	ADP
eistud-6954	168	18	hand	hand	NOUN
eistud-6954	168	19	in	in	ADP
eistud-6954	168	20	third	third	ADJ
eistud-6954	168	21	generation	generation	NOUN
eistud-6954	168	22	services	service	NOUN
eistud-6954	168	23	.	.	PUNCT
eistud-6954	169	1	the	the	DET
eistud-6954	169	2	construction	construction	NOUN
eistud-6954	169	3	of	of	ADP
eistud-6954	169	4	services	service	NOUN
eistud-6954	169	5	is	be	AUX
eistud-6954	169	6	based	base	VERB
eistud-6954	169	7	on	on	ADP
eistud-6954	169	8	traditional	traditional	ADJ
eistud-6954	169	9	professional	professional	ADJ
eistud-6954	169	10	knowledge	knowledge	NOUN
eistud-6954	169	11	,	,	PUNCT
eistud-6954	169	12	a	a	DET
eistud-6954	169	13	framework	framework	NOUN
eistud-6954	169	14	of	of	ADP
eistud-6954	169	15	collaboration	collaboration	NOUN
eistud-6954	169	16	,	,	PUNCT
eistud-6954	169	17	and	and	CCONJ
eistud-6954	169	18	localized	localized	ADJ
eistud-6954	169	19	knowledge	knowledge	NOUN
eistud-6954	169	20	.	.	PUNCT
eistud-6954	170	1	clients	client	NOUN
eistud-6954	170	2	and	and	CCONJ
eistud-6954	170	3	communities	community	NOUN
eistud-6954	170	4	clients	client	NOUN
eistud-6954	170	5	and	and	CCONJ
eistud-6954	170	6	communities	community	NOUN
eistud-6954	170	7	are	be	AUX
eistud-6954	170	8	important	important	ADJ
eistud-6954	170	9	in	in	ADP
eistud-6954	170	10	third	third	ADJ
eistud-6954	170	11	service	service	NOUN
eistud-6954	170	12	generation	generation	NOUN
eistud-6954	170	13	.	.	PUNCT
eistud-6954	171	1	the	the	DET
eistud-6954	171	2	identity	identity	NOUN
eistud-6954	171	3	of	of	ADP
eistud-6954	171	4	services	service	NOUN
eistud-6954	171	5	is	be	AUX
eistud-6954	171	6	based	base	VERB
eistud-6954	171	7	on	on	ADP
eistud-6954	171	8	an	an	DET
eistud-6954	171	9	open	open	ADJ
eistud-6954	171	10	system	system	NOUN
eistud-6954	171	11	approach	approach	NOUN
eistud-6954	171	12	.	.	PUNCT
eistud-6954	172	1	the	the	DET
eistud-6954	172	2	system	system	NOUN
eistud-6954	172	3	is	be	AUX
eistud-6954	172	4	open	open	ADJ
eistud-6954	172	5	not	not	PART
eistud-6954	172	6	only	only	ADV
eistud-6954	172	7	for	for	ADP
eistud-6954	172	8	professional	professional	ADJ
eistud-6954	172	9	knowledge	knowledge	NOUN
eistud-6954	172	10	but	but	CCONJ
eistud-6954	172	11	for	for	ADP
eistud-6954	172	12	the	the	DET
eistud-6954	172	13	viewpoints	viewpoint	NOUN
eistud-6954	172	14	coming	come	VERB
eistud-6954	172	15	from	from	ADP
eistud-6954	172	16	service	service	NOUN
eistud-6954	172	17	users	user	NOUN
eistud-6954	172	18	and	and	CCONJ
eistud-6954	172	19	the	the	DET
eistud-6954	172	20	community	community	NOUN
eistud-6954	172	21	as	as	ADV
eistud-6954	172	22	well	well	ADV
eistud-6954	172	23	.	.	PUNCT
eistud-6954	173	1	the	the	DET
eistud-6954	173	2	construction	construction	NOUN
eistud-6954	173	3	process	process	NOUN
eistud-6954	173	4	of	of	ADP
eistud-6954	173	5	services	service	NOUN
eistud-6954	173	6	is	be	AUX
eistud-6954	173	7	happening	happen	VERB
eistud-6954	173	8	through	through	ADP
eistud-6954	173	9	the	the	DET
eistud-6954	173	10	interaction	interaction	NOUN
eistud-6954	173	11	of	of	ADP
eistud-6954	173	12	different	different	ADJ
eistud-6954	173	13	kinds	kind	NOUN
eistud-6954	173	14	of	of	ADP
eistud-6954	173	15	actors	actor	NOUN
eistud-6954	173	16	.	.	PUNCT
eistud-6954	174	1	many	many	ADJ
eistud-6954	174	2	interviewees	interviewee	NOUN
eistud-6954	174	3	argued	argue	VERB
eistud-6954	174	4	that	that	SCONJ
eistud-6954	174	5	it	it	PRON
eistud-6954	174	6	is	be	AUX
eistud-6954	174	7	just	just	ADV
eistud-6954	174	8	open	open	ADJ
eistud-6954	174	9	approach	approach	NOUN
eistud-6954	174	10	that	that	PRON
eistud-6954	174	11	gives	give	VERB
eistud-6954	174	12	uniqueness	uniqueness	NOUN
eistud-6954	174	13	to	to	ADP
eistud-6954	174	14	the	the	DET
eistud-6954	174	15	services	service	NOUN
eistud-6954	174	16	they	they	PRON
eistud-6954	174	17	deliver	deliver	VERB
eistud-6954	174	18	.	.	PUNCT
eistud-6954	175	1	services	service	NOUN
eistud-6954	175	2	are	be	AUX
eistud-6954	175	3	also	also	ADV
eistud-6954	175	4	constructed	construct	VERB
eistud-6954	175	5	employing	employ	VERB
eistud-6954	175	6	the	the	DET
eistud-6954	175	7	idea	idea	NOUN
eistud-6954	175	8	that	that	SCONJ
eistud-6954	175	9	service	service	NOUN
eistud-6954	175	10	users	user	NOUN
eistud-6954	175	11	are	be	AUX
eistud-6954	175	12	in	in	ADP
eistud-6954	175	13	the	the	DET
eistud-6954	175	14	centre	centre	NOUN
eistud-6954	175	15	.	.	PUNCT
eistud-6954	176	1	the	the	DET
eistud-6954	176	2	purpose	purpose	NOUN
eistud-6954	176	3	is	be	AUX
eistud-6954	176	4	to	to	PART
eistud-6954	176	5	create	create	VERB
eistud-6954	176	6	a	a	DET
eistud-6954	176	7	holistic	holistic	ADJ
eistud-6954	176	8	approach	approach	NOUN
eistud-6954	176	9	for	for	ADP
eistud-6954	176	10	handling	handle	VERB
eistud-6954	176	11	service	service	NOUN
eistud-6954	176	12	users	user	NOUN
eistud-6954	176	13	’	’	PART
eistud-6954	176	14	problems	problem	NOUN
eistud-6954	176	15	.	.	PUNCT
eistud-6954	177	1	this	this	PRON
eistud-6954	177	2	requires	require	VERB
eistud-6954	177	3	a	a	DET
eistud-6954	177	4	multi	multi	ADJ
eistud-6954	177	5	-	-	ADJ
eistud-6954	177	6	professional	professional	ADJ
eistud-6954	177	7	approach	approach	NOUN
eistud-6954	177	8	.	.	PUNCT
eistud-6954	178	1	the	the	DET
eistud-6954	178	2	service	service	NOUN
eistud-6954	178	3	users	user	NOUN
eistud-6954	178	4	’	’	PART
eistud-6954	178	5	problems	problem	NOUN
eistud-6954	178	6	are	be	AUX
eistud-6954	178	7	unique	unique	ADJ
eistud-6954	178	8	and	and	CCONJ
eistud-6954	178	9	none	none	NOUN
eistud-6954	178	10	of	of	ADP
eistud-6954	178	11	the	the	DET
eistud-6954	178	12	professions	profession	NOUN
eistud-6954	178	13	have	have	VERB
eistud-6954	178	14	sufficient	sufficient	ADJ
eistud-6954	178	15	knowledge	knowledge	NOUN
eistud-6954	178	16	by	by	ADP
eistud-6954	178	17	themselves	themselves	PRON
eistud-6954	178	18	.	.	PUNCT
eistud-6954	179	1	many	many	ADJ
eistud-6954	179	2	interviewees	interviewee	NOUN
eistud-6954	179	3	emphasize	emphasize	VERB
eistud-6954	179	4	again	again	ADV
eistud-6954	179	5	that	that	SCONJ
eistud-6954	179	6	the	the	DET
eistud-6954	179	7	central	central	ADJ
eistud-6954	179	8	role	role	NOUN
eistud-6954	179	9	of	of	ADP
eistud-6954	179	10	service	service	NOUN
eistud-6954	179	11	users	user	NOUN
eistud-6954	179	12	is	be	AUX
eistud-6954	179	13	what	what	PRON
eistud-6954	179	14	makes	make	VERB
eistud-6954	179	15	third	third	ADJ
eistud-6954	179	16	generation	generation	NOUN
eistud-6954	179	17	services	service	NOUN
eistud-6954	179	18	different	different	ADJ
eistud-6954	179	19	from	from	ADP
eistud-6954	179	20	the	the	DET
eistud-6954	179	21	“	"	PUNCT
eistud-6954	179	22	old	old	ADJ
eistud-6954	179	23	”	"	PUNCT
eistud-6954	179	24	services	service	NOUN
eistud-6954	179	25	.	.	PUNCT
eistud-6954	180	1	new	new	ADJ
eistud-6954	180	2	kinds	kind	NOUN
eistud-6954	180	3	of	of	ADP
eistud-6954	180	4	practices	practice	NOUN
eistud-6954	180	5	have	have	AUX
eistud-6954	180	6	been	be	AUX
eistud-6954	180	7	developed	develop	VERB
eistud-6954	180	8	to	to	PART
eistud-6954	180	9	be	be	AUX
eistud-6954	180	10	a	a	DET
eistud-6954	180	11	part	part	NOUN
eistud-6954	180	12	of	of	ADP
eistud-6954	180	13	the	the	DET
eistud-6954	180	14	third	third	ADJ
eistud-6954	180	15	generation	generation	NOUN
eistud-6954	180	16	service	service	NOUN
eistud-6954	180	17	ideology	ideology	NOUN
eistud-6954	180	18	.	.	PUNCT
eistud-6954	181	1	these	these	PRON
eistud-6954	181	2	have	have	AUX
eistud-6954	181	3	strengthened	strengthen	VERB
eistud-6954	181	4	the	the	DET
eistud-6954	181	5	position	position	NOUN
eistud-6954	181	6	of	of	ADP
eistud-6954	181	7	service	service	NOUN
eistud-6954	181	8	-	-	PUNCT
eistud-6954	181	9	users	user	NOUN
eistud-6954	181	10	in	in	ADP
eistud-6954	181	11	these	these	DET
eistud-6954	181	12	systems	system	NOUN
eistud-6954	181	13	.	.	PUNCT
eistud-6954	182	1	especially	especially	ADV
eistud-6954	182	2	coproductive	coproductive	ADJ
eistud-6954	182	3	practices	practice	NOUN
eistud-6954	182	4	have	have	AUX
eistud-6954	182	5	given	give	VERB
eistud-6954	182	6	an	an	DET
eistud-6954	182	7	active	active	ADJ
eistud-6954	182	8	role	role	NOUN
eistud-6954	182	9	for	for	ADP
eistud-6954	182	10	serviceusers	serviceuser	NOUN
eistud-6954	182	11	.	.	PUNCT
eistud-6954	183	1	these	these	DET
eistud-6954	183	2	kinds	kind	NOUN
eistud-6954	183	3	of	of	ADP
eistud-6954	183	4	practices	practice	NOUN
eistud-6954	183	5	have	have	VERB
eistud-6954	183	6	an	an	DET
eistud-6954	183	7	effect	effect	NOUN
eistud-6954	183	8	on	on	ADP
eistud-6954	183	9	professional	professional	ADJ
eistud-6954	183	10	identity	identity	NOUN
eistud-6954	183	11	.	.	PUNCT
eistud-6954	184	1	co	co	NOUN
eistud-6954	184	2	-	-	NOUN
eistud-6954	184	3	production	production	NOUN
eistud-6954	184	4	also	also	ADV
eistud-6954	184	5	means	mean	VERB
eistud-6954	184	6	that	that	SCONJ
eistud-6954	184	7	professional	professional	ADJ
eistud-6954	184	8	servants	servant	NOUN
eistud-6954	184	9	understand	understand	VERB
eistud-6954	184	10	that	that	SCONJ
eistud-6954	184	11	they	they	PRON
eistud-6954	184	12	do	do	AUX
eistud-6954	184	13	not	not	PART
eistud-6954	184	14	have	have	VERB
eistud-6954	184	15	all	all	DET
eistud-6954	184	16	knowledge	knowledge	NOUN
eistud-6954	184	17	of	of	ADP
eistud-6954	184	18	the	the	DET
eistud-6954	184	19	situation	situation	NOUN
eistud-6954	184	20	of	of	ADP
eistud-6954	184	21	service	service	NOUN
eistud-6954	184	22	-	-	PUNCT
eistud-6954	184	23	users	user	NOUN
eistud-6954	184	24	.	.	PUNCT
eistud-6954	185	1	but	but	CCONJ
eistud-6954	185	2	the	the	DET
eistud-6954	185	3	client	client	NOUN
eistud-6954	185	4	is	be	AUX
eistud-6954	185	5	in	in	ADP
eistud-6954	185	6	the	the	DET
eistud-6954	185	7	centre	centre	NOUN
eistud-6954	185	8	.	.	PUNCT
eistud-6954	186	1	he	he	PRON
eistud-6954	186	2	has	have	VERB
eistud-6954	186	3	to	to	PART
eistud-6954	186	4	confirm	confirm	VERB
eistud-6954	186	5	the	the	DET
eistud-6954	186	6	possibilities	possibility	NOUN
eistud-6954	186	7	,	,	PUNCT
eistud-6954	186	8	he	he	PRON
eistud-6954	186	9	is	be	AUX
eistud-6954	186	10	the	the	DET
eistud-6954	186	11	owner	owner	NOUN
eistud-6954	186	12	of	of	ADP
eistud-6954	186	13	his	his	PRON
eistud-6954	186	14	own	own	ADJ
eistud-6954	186	15	problem	problem	NOUN
eistud-6954	186	16	and	and	CCONJ
eistud-6954	186	17	information	information	NOUN
eistud-6954	186	18	,	,	PUNCT
eistud-6954	186	19	and	and	CCONJ
eistud-6954	186	20	he	he	PRON
eistud-6954	186	21	is	be	AUX
eistud-6954	186	22	the	the	DET
eistud-6954	186	23	boss	boss	NOUN
eistud-6954	186	24	of	of	ADP
eistud-6954	186	25	who	who	PRON
eistud-6954	186	26	is	be	AUX
eistud-6954	186	27	going	go	VERB
eistud-6954	186	28	to	to	PART
eistud-6954	186	29	care	care	VERB
eistud-6954	186	30	for	for	ADP
eistud-6954	186	31	him	he	PRON
eistud-6954	186	32	in	in	ADP
eistud-6954	186	33	the	the	DET
eistud-6954	186	34	end	end	NOUN
eistud-6954	186	35	.	.	PUNCT
eistud-6954	187	1	the	the	DET
eistud-6954	187	2	director	director	NOUN
eistud-6954	187	3	.	.	PUNCT
eistud-6954	188	1	but	but	CCONJ
eistud-6954	188	2	the	the	DET
eistud-6954	188	3	supporting	support	VERB
eistud-6954	188	4	carers	carer	NOUN
eistud-6954	188	5	are	be	AUX
eistud-6954	188	6	the	the	DET
eistud-6954	188	7	inner	inner	ADJ
eistud-6954	188	8	circle	circle	NOUN
eistud-6954	188	9	for	for	ADP
eistud-6954	188	10	the	the	DET
eistud-6954	188	11	clients	client	NOUN
eistud-6954	188	12	,	,	PUNCT
eistud-6954	188	13	but	but	CCONJ
eistud-6954	188	14	you	you	PRON
eistud-6954	188	15	also	also	ADV
eistud-6954	188	16	have	have	VERB
eistud-6954	188	17	an	an	DET
eistud-6954	188	18	outer	outer	ADJ
eistud-6954	188	19	circle	circle	NOUN
eistud-6954	188	20	.	.	PUNCT
eistud-6954	189	1	like	like	ADP
eistud-6954	189	2	an	an	DET
eistud-6954	189	3	onion	onion	NOUN
eistud-6954	189	4	–	–	PUNCT
eistud-6954	189	5	peeling	peel	VERB
eistud-6954	189	6	the	the	DET
eistud-6954	189	7	onion	onion	NOUN
eistud-6954	189	8	.	.	PUNCT
eistud-6954	190	1	we	we	PRON
eistud-6954	190	2	try	try	VERB
eistud-6954	190	3	to	to	PART
eistud-6954	190	4	put	put	VERB
eistud-6954	190	5	the	the	DET
eistud-6954	190	6	client	client	NOUN
eistud-6954	190	7	in	in	ADP
eistud-6954	190	8	the	the	DET
eistud-6954	190	9	centre	centre	NOUN
eistud-6954	190	10	and	and	CCONJ
eistud-6954	190	11	then	then	ADV
eistud-6954	190	12	the	the	DET
eistud-6954	190	13	professionals	professional	NOUN
eistud-6954	190	14	around	around	ADP
eistud-6954	190	15	them	they	PRON
eistud-6954	190	16	.	.	PUNCT
eistud-6954	191	1	in	in	ADP
eistud-6954	191	2	many	many	ADJ
eistud-6954	191	3	cases	case	NOUN
eistud-6954	191	4	,	,	PUNCT
eistud-6954	191	5	knowledge	knowledge	NOUN
eistud-6954	191	6	accumulated	accumulate	VERB
eistud-6954	191	7	in	in	ADP
eistud-6954	191	8	the	the	DET
eistud-6954	191	9	community	community	NOUN
eistud-6954	191	10	(	(	PUNCT
eistud-6954	191	11	and	and	CCONJ
eistud-6954	191	12	its	its	PRON
eistud-6954	191	13	networks	network	NOUN
eistud-6954	191	14	)	)	PUNCT
eistud-6954	191	15	is	be	AUX
eistud-6954	191	16	crucial	crucial	ADJ
eistud-6954	191	17	for	for	ADP
eistud-6954	191	18	services	service	NOUN
eistud-6954	191	19	.	.	PUNCT
eistud-6954	192	1	there	there	PRON
eistud-6954	192	2	are	be	VERB
eistud-6954	192	3	connections	connection	NOUN
eistud-6954	192	4	between	between	ADP
eistud-6954	192	5	knowledge	knowledge	NOUN
eistud-6954	192	6	of	of	ADP
eistud-6954	192	7	service	service	NOUN
eistud-6954	192	8	users	user	NOUN
eistud-6954	192	9	and	and	CCONJ
eistud-6954	192	10	of	of	ADP
eistud-6954	192	11	the	the	DET
eistud-6954	192	12	community	community	NOUN
eistud-6954	192	13	.	.	PUNCT
eistud-6954	193	1	there	there	PRON
eistud-6954	193	2	is	be	VERB
eistud-6954	193	3	knowledge	knowledge	NOUN
eistud-6954	193	4	concerning	concern	VERB
eistud-6954	193	5	service	service	NOUN
eistud-6954	193	6	users	user	NOUN
eistud-6954	193	7	in	in	ADP
eistud-6954	193	8	the	the	DET
eistud-6954	193	9	communities	community	NOUN
eistud-6954	193	10	.	.	PUNCT
eistud-6954	194	1	for	for	ADP
eistud-6954	194	2	this	this	DET
eistud-6954	194	3	reason	reason	NOUN
eistud-6954	194	4	,	,	PUNCT
eistud-6954	194	5	professional	professional	ADJ
eistud-6954	194	6	workers	worker	NOUN
eistud-6954	194	7	need	need	VERB
eistud-6954	194	8	the	the	DET
eistud-6954	194	9	ability	ability	NOUN
eistud-6954	194	10	to	to	PART
eistud-6954	194	11	work	work	VERB
eistud-6954	194	12	in	in	ADP
eistud-6954	194	13	collaboration	collaboration	NOUN
eistud-6954	194	14	with	with	ADP
eistud-6954	194	15	the	the	DET
eistud-6954	194	16	people	people	NOUN
eistud-6954	194	17	around	around	ADP
eistud-6954	194	18	the	the	DET
eistud-6954	194	19	service	service	NOUN
eistud-6954	194	20	-	-	PUNCT
eistud-6954	194	21	users	user	NOUN
eistud-6954	194	22	:	:	PUNCT
eistud-6954	194	23	people	people	NOUN
eistud-6954	194	24	are	be	AUX
eistud-6954	194	25	living	live	VERB
eistud-6954	194	26	–	–	PUNCT
eistud-6954	194	27	they	they	PRON
eistud-6954	194	28	are	be	AUX
eistud-6954	194	29	not	not	PART
eistud-6954	194	30	just	just	ADV
eistud-6954	194	31	patients	patient	NOUN
eistud-6954	194	32	.	.	PUNCT
eistud-6954	195	1	they	they	PRON
eistud-6954	195	2	are	be	AUX
eistud-6954	195	3	part	part	NOUN
eistud-6954	195	4	of	of	ADP
eistud-6954	195	5	the	the	DET
eistud-6954	195	6	neighbourhood	neighbourhood	NOUN
eistud-6954	195	7	,	,	PUNCT
eistud-6954	195	8	a	a	DET
eistud-6954	195	9	family	family	NOUN
eistud-6954	195	10	,	,	PUNCT
eistud-6954	195	11	and	and	CCONJ
eistud-6954	195	12	you	you	PRON
eistud-6954	195	13	have	have	VERB
eistud-6954	195	14	to	to	PART
eistud-6954	195	15	look	look	VERB
eistud-6954	195	16	at	at	ADP
eistud-6954	195	17	all	all	DET
eistud-6954	195	18	those	those	DET
eistud-6954	195	19	different	different	ADJ
eistud-6954	195	20	things	thing	NOUN
eistud-6954	195	21	.	.	PUNCT
eistud-6954	196	1	contextual	contextual	ADJ
eistud-6954	196	2	knowledge	knowledge	NOUN
eistud-6954	196	3	is	be	AUX
eistud-6954	196	4	meaningful	meaningful	ADJ
eistud-6954	196	5	in	in	ADP
eistud-6954	196	6	third	third	ADJ
eistud-6954	196	7	generation	generation	NOUN
eistud-6954	196	8	services	service	NOUN
eistud-6954	196	9	.	.	PUNCT
eistud-6954	197	1	this	this	PRON
eistud-6954	197	2	makes	make	VERB
eistud-6954	197	3	services	service	NOUN
eistud-6954	197	4	not	not	PART
eistud-6954	197	5	only	only	ADV
eistud-6954	197	6	unique	unique	ADJ
eistud-6954	197	7	but	but	CCONJ
eistud-6954	197	8	useful	useful	ADJ
eistud-6954	197	9	for	for	ADP
eistud-6954	197	10	issn	issn	PROPN
eistud-6954	197	11	1822–8402	1822–8402	NUM
eistud-6954	197	12	european	european	ADJ
eistud-6954	197	13	integration	integration	NOUN
eistud-6954	197	14	studies	study	NOUN
eistud-6954	197	15	.	.	PUNCT
eistud-6954	198	1	2014	2014	NUM
eistud-6954	198	2	.	.	PUNCT
eistud-6954	199	1	no	no	INTJ
eistud-6954	199	2	.	.	NOUN
eistud-6954	199	3	8	8	NUM
eistud-6954	199	4	26	26	NUM
eistud-6954	199	5	the	the	DET
eistud-6954	199	6	community	community	NOUN
eistud-6954	199	7	.	.	PUNCT
eistud-6954	200	1	some	some	DET
eistud-6954	200	2	interviewees	interviewee	NOUN
eistud-6954	200	3	paid	pay	VERB
eistud-6954	200	4	attention	attention	NOUN
eistud-6954	200	5	to	to	ADP
eistud-6954	200	6	local	local	ADJ
eistud-6954	200	7	conditions	condition	NOUN
eistud-6954	200	8	which	which	PRON
eistud-6954	200	9	have	have	AUX
eistud-6954	200	10	affected	affect	VERB
eistud-6954	200	11	constructing	constructing	NOUN
eistud-6954	200	12	of	of	ADP
eistud-6954	200	13	services	service	NOUN
eistud-6954	200	14	.	.	PUNCT
eistud-6954	201	1	as	as	ADP
eistud-6954	201	2	open	open	ADJ
eistud-6954	201	3	systems	system	NOUN
eistud-6954	201	4	,	,	PUNCT
eistud-6954	201	5	services	service	NOUN
eistud-6954	201	6	might	might	AUX
eistud-6954	201	7	influence	influence	VERB
eistud-6954	201	8	their	their	PRON
eistud-6954	201	9	environment	environment	NOUN
eistud-6954	201	10	by	by	ADP
eistud-6954	201	11	creating	create	VERB
eistud-6954	201	12	local	local	ADJ
eistud-6954	201	13	identity	identity	NOUN
eistud-6954	201	14	.	.	PUNCT
eistud-6954	202	1	identity	identity	NOUN
eistud-6954	202	2	has	have	AUX
eistud-6954	202	3	grown	grow	VERB
eistud-6954	202	4	.	.	PUNCT
eistud-6954	203	1	and	and	CCONJ
eistud-6954	203	2	we	we	PRON
eistud-6954	203	3	sometimes	sometimes	ADV
eistud-6954	203	4	referred	refer	VERB
eistud-6954	203	5	to	to	ADP
eistud-6954	203	6	it	it	PRON
eistud-6954	203	7	as	as	ADP
eistud-6954	203	8	being	be	AUX
eistud-6954	203	9	an	an	DET
eistud-6954	203	10	island	island	NOUN
eistud-6954	203	11	.	.	PUNCT
eistud-6954	204	1	the	the	DET
eistud-6954	204	2	area	area	NOUN
eistud-6954	204	3	looks	look	VERB
eistud-6954	204	4	inward	inward	ADV
eistud-6954	204	5	a	a	DET
eistud-6954	204	6	bit	bit	NOUN
eistud-6954	204	7	,	,	PUNCT
eistud-6954	204	8	it	it	PRON
eistud-6954	204	9	does	do	AUX
eistud-6954	204	10	n’t	not	PART
eistud-6954	204	11	relate	relate	VERB
eistud-6954	204	12	particularly	particularly	ADV
eistud-6954	204	13	well	well	ADV
eistud-6954	204	14	to	to	ADP
eistud-6954	204	15	its	its	PRON
eistud-6954	204	16	neighbours	neighbours	ADJ
eistud-6954	204	17	third	third	ADJ
eistud-6954	204	18	generation	generation	NOUN
eistud-6954	204	19	services	service	NOUN
eistud-6954	204	20	are	be	AUX
eistud-6954	204	21	constructed	construct	VERB
eistud-6954	204	22	by	by	ADP
eistud-6954	204	23	localized	localized	ADJ
eistud-6954	204	24	identities	identity	NOUN
eistud-6954	204	25	and	and	CCONJ
eistud-6954	204	26	knowledge	knowledge	NOUN
eistud-6954	204	27	.	.	PUNCT
eistud-6954	205	1	it	it	PRON
eistud-6954	205	2	is	be	AUX
eistud-6954	205	3	possible	possible	ADJ
eistud-6954	205	4	that	that	SCONJ
eistud-6954	205	5	a	a	DET
eistud-6954	205	6	local	local	ADJ
eistud-6954	205	7	service	service	NOUN
eistud-6954	205	8	system	system	NOUN
eistud-6954	205	9	is	be	AUX
eistud-6954	205	10	very	very	ADV
eistud-6954	205	11	different	different	ADJ
eistud-6954	205	12	compared	compare	VERB
eistud-6954	205	13	to	to	ADP
eistud-6954	205	14	service	service	NOUN
eistud-6954	205	15	systems	system	NOUN
eistud-6954	205	16	in	in	ADP
eistud-6954	205	17	other	other	ADJ
eistud-6954	205	18	areas	area	NOUN
eistud-6954	205	19	.	.	PUNCT
eistud-6954	206	1	in	in	ADP
eistud-6954	206	2	the	the	DET
eistud-6954	206	3	local	local	ADJ
eistud-6954	206	4	context	context	NOUN
eistud-6954	206	5	,	,	PUNCT
eistud-6954	206	6	the	the	DET
eistud-6954	206	7	ideology	ideology	NOUN
eistud-6954	206	8	of	of	ADP
eistud-6954	206	9	third	third	ADJ
eistud-6954	206	10	generation	generation	NOUN
eistud-6954	206	11	services	service	NOUN
eistud-6954	206	12	decreases	decrease	VERB
eistud-6954	206	13	the	the	DET
eistud-6954	206	14	boundaries	boundary	NOUN
eistud-6954	206	15	between	between	ADP
eistud-6954	206	16	servants	servant	NOUN
eistud-6954	206	17	,	,	PUNCT
eistud-6954	206	18	serviceusers	serviceuser	NOUN
eistud-6954	206	19	,	,	PUNCT
eistud-6954	206	20	and	and	CCONJ
eistud-6954	206	21	the	the	DET
eistud-6954	206	22	community	community	NOUN
eistud-6954	206	23	.	.	PUNCT
eistud-6954	207	1	conclusions	conclusion	NOUN
eistud-6954	207	2	in	in	ADP
eistud-6954	207	3	this	this	DET
eistud-6954	207	4	article	article	NOUN
eistud-6954	207	5	we	we	PRON
eistud-6954	207	6	have	have	AUX
eistud-6954	207	7	analysed	analyse	VERB
eistud-6954	207	8	how	how	SCONJ
eistud-6954	207	9	the	the	DET
eistud-6954	207	10	construction	construction	NOUN
eistud-6954	207	11	of	of	ADP
eistud-6954	207	12	third	third	ADJ
eistud-6954	207	13	generation	generation	NOUN
eistud-6954	207	14	services	service	NOUN
eistud-6954	207	15	is	be	AUX
eistud-6954	207	16	connected	connect	VERB
eistud-6954	207	17	with	with	ADP
eistud-6954	207	18	organization	organization	NOUN
eistud-6954	207	19	identity	identity	NOUN
eistud-6954	207	20	.	.	PUNCT
eistud-6954	208	1	public	public	ADJ
eistud-6954	208	2	service	service	NOUN
eistud-6954	208	3	organizations	organization	NOUN
eistud-6954	208	4	try	try	VERB
eistud-6954	208	5	to	to	PART
eistud-6954	208	6	create	create	VERB
eistud-6954	208	7	a	a	DET
eistud-6954	208	8	unique	unique	ADJ
eistud-6954	208	9	mind	mind	NOUN
eistud-6954	208	10	-	-	PUNCT
eistud-6954	208	11	set	set	NOUN
eistud-6954	208	12	for	for	ADP
eistud-6954	208	13	their	their	PRON
eistud-6954	208	14	activities	activity	NOUN
eistud-6954	208	15	.	.	PUNCT
eistud-6954	209	1	this	this	PRON
eistud-6954	209	2	creates	create	VERB
eistud-6954	209	3	an	an	DET
eistud-6954	209	4	identity	identity	NOUN
eistud-6954	209	5	that	that	PRON
eistud-6954	209	6	is	be	AUX
eistud-6954	209	7	different	different	ADJ
eistud-6954	209	8	compared	compare	VERB
eistud-6954	209	9	with	with	ADP
eistud-6954	209	10	previous	previous	ADJ
eistud-6954	209	11	services	service	NOUN
eistud-6954	209	12	.	.	PUNCT
eistud-6954	210	1	knowledge	knowledge	NOUN
eistud-6954	210	2	is	be	AUX
eistud-6954	210	3	an	an	DET
eistud-6954	210	4	essential	essential	ADJ
eistud-6954	210	5	element	element	NOUN
eistud-6954	210	6	in	in	ADP
eistud-6954	210	7	the	the	DET
eistud-6954	210	8	constructing	constructing	NOUN
eistud-6954	210	9	of	of	ADP
eistud-6954	210	10	identity	identity	NOUN
eistud-6954	210	11	.	.	PUNCT
eistud-6954	211	1	the	the	DET
eistud-6954	211	2	following	follow	VERB
eistud-6954	211	3	forms	form	NOUN
eistud-6954	211	4	of	of	ADP
eistud-6954	211	5	knowledge	knowledge	NOUN
eistud-6954	211	6	are	be	AUX
eistud-6954	211	7	extremely	extremely	ADV
eistud-6954	211	8	important	important	ADJ
eistud-6954	211	9	in	in	ADP
eistud-6954	211	10	the	the	DET
eistud-6954	211	11	construction	construction	NOUN
eistud-6954	211	12	of	of	ADP
eistud-6954	211	13	third	third	ADJ
eistud-6954	211	14	generation	generation	NOUN
eistud-6954	211	15	services	service	NOUN
eistud-6954	211	16	:	:	PUNCT
eistud-6954	211	17	(	(	PUNCT
eistud-6954	211	18	1	1	X
eistud-6954	211	19	)	)	PUNCT
eistud-6954	211	20	holistic	holistic	ADJ
eistud-6954	211	21	multi	multi	ADJ
eistud-6954	211	22	-	-	ADJ
eistud-6954	211	23	professional	professional	ADJ
eistud-6954	211	24	knowledge	knowledge	NOUN
eistud-6954	211	25	,	,	PUNCT
eistud-6954	211	26	(	(	PUNCT
eistud-6954	211	27	2	2	X
eistud-6954	211	28	)	)	PUNCT
eistud-6954	211	29	knowledge	knowledge	NOUN
eistud-6954	211	30	of	of	ADP
eistud-6954	211	31	the	the	DET
eistud-6954	211	32	service	service	NOUN
eistud-6954	211	33	-	-	PUNCT
eistud-6954	211	34	users	user	NOUN
eistud-6954	211	35	,	,	PUNCT
eistud-6954	211	36	and	and	CCONJ
eistud-6954	211	37	(	(	PUNCT
eistud-6954	211	38	3	3	X
eistud-6954	211	39	)	)	PUNCT
eistud-6954	211	40	community	community	NOUN
eistud-6954	211	41	based	base	VERB
eistud-6954	211	42	knowledge	knowledge	NOUN
eistud-6954	211	43	.	.	PUNCT
eistud-6954	212	1	the	the	DET
eistud-6954	212	2	purpose	purpose	NOUN
eistud-6954	212	3	is	be	AUX
eistud-6954	212	4	to	to	PART
eistud-6954	212	5	create	create	VERB
eistud-6954	212	6	conditions	condition	NOUN
eistud-6954	212	7	in	in	ADP
eistud-6954	212	8	which	which	PRON
eistud-6954	212	9	there	there	PRON
eistud-6954	212	10	are	be	VERB
eistud-6954	212	11	prerequisites	prerequisite	NOUN
eistud-6954	212	12	for	for	ADP
eistud-6954	212	13	the	the	DET
eistud-6954	212	14	utilization	utilization	NOUN
eistud-6954	212	15	and	and	CCONJ
eistud-6954	212	16	production	production	NOUN
eistud-6954	212	17	of	of	ADP
eistud-6954	212	18	professional	professional	ADJ
eistud-6954	212	19	and	and	CCONJ
eistud-6954	212	20	individualized	individualized	ADJ
eistud-6954	212	21	service	service	NOUN
eistud-6954	212	22	-	-	PUNCT
eistud-6954	212	23	user	user	NOUN
eistud-6954	212	24	knowledge	knowledge	NOUN
eistud-6954	212	25	.	.	PUNCT
eistud-6954	213	1	it	it	PRON
eistud-6954	213	2	seems	seem	VERB
eistud-6954	213	3	that	that	SCONJ
eistud-6954	213	4	constructing	construct	VERB
eistud-6954	213	5	third	third	ADJ
eistud-6954	213	6	generation	generation	NOUN
eistud-6954	213	7	services	service	NOUN
eistud-6954	213	8	is	be	AUX
eistud-6954	213	9	produced	produce	VERB
eistud-6954	213	10	by	by	ADP
eistud-6954	213	11	contextual	contextual	ADJ
eistud-6954	213	12	knowledge	knowledge	NOUN
eistud-6954	213	13	.	.	PUNCT
eistud-6954	214	1	due	due	ADP
eistud-6954	214	2	to	to	ADP
eistud-6954	214	3	this	this	PRON
eistud-6954	214	4	,	,	PUNCT
eistud-6954	214	5	the	the	DET
eistud-6954	214	6	local	local	ADJ
eistud-6954	214	7	–	–	PUNCT
eistud-6954	214	8	learning	learn	VERB
eistud-6954	214	9	by	by	ADP
eistud-6954	214	10	doing	do	VERB
eistud-6954	214	11	–	–	PUNCT
eistud-6954	214	12	process	process	NOUN
eistud-6954	214	13	is	be	AUX
eistud-6954	214	14	meaningful	meaningful	ADJ
eistud-6954	214	15	in	in	ADP
eistud-6954	214	16	the	the	DET
eistud-6954	214	17	construction	construction	NOUN
eistud-6954	214	18	of	of	ADP
eistud-6954	214	19	services	service	NOUN
eistud-6954	214	20	.	.	PUNCT
eistud-6954	215	1	typically	typically	ADV
eistud-6954	215	2	the	the	DET
eistud-6954	215	3	process	process	NOUN
eistud-6954	215	4	decreases	decrease	VERB
eistud-6954	215	5	boundaries	boundary	NOUN
eistud-6954	215	6	between	between	ADP
eistud-6954	215	7	local	local	ADJ
eistud-6954	215	8	actors	actor	NOUN
eistud-6954	215	9	and	and	CCONJ
eistud-6954	215	10	produces	produce	VERB
eistud-6954	215	11	a	a	DET
eistud-6954	215	12	common	common	ADJ
eistud-6954	215	13	framework	framework	NOUN
eistud-6954	215	14	for	for	ADP
eistud-6954	215	15	working	work	VERB
eistud-6954	215	16	with	with	ADP
eistud-6954	215	17	service	service	NOUN
eistud-6954	215	18	users	user	NOUN
eistud-6954	215	19	.	.	PUNCT
eistud-6954	216	1	local	local	ADJ
eistud-6954	216	2	and	and	CCONJ
eistud-6954	216	3	contextual	contextual	ADJ
eistud-6954	216	4	identity	identity	NOUN
eistud-6954	216	5	means	mean	VERB
eistud-6954	216	6	that	that	SCONJ
eistud-6954	216	7	it	it	PRON
eistud-6954	216	8	is	be	AUX
eistud-6954	216	9	difficult	difficult	ADJ
eistud-6954	216	10	to	to	PART
eistud-6954	216	11	produce	produce	VERB
eistud-6954	216	12	generalized	generalized	ADJ
eistud-6954	216	13	detailed	detailed	ADJ
eistud-6954	216	14	understanding	understanding	NOUN
eistud-6954	216	15	of	of	ADP
eistud-6954	216	16	the	the	DET
eistud-6954	216	17	characteristics	characteristic	NOUN
eistud-6954	216	18	of	of	ADP
eistud-6954	216	19	third	third	ADJ
eistud-6954	216	20	generation	generation	NOUN
eistud-6954	216	21	services	service	NOUN
eistud-6954	216	22	.	.	PUNCT
eistud-6954	217	1	the	the	DET
eistud-6954	217	2	reality	reality	NOUN
eistud-6954	217	3	is	be	AUX
eistud-6954	217	4	relative	relative	ADJ
eistud-6954	217	5	.	.	PUNCT
eistud-6954	218	1	services	service	NOUN
eistud-6954	218	2	are	be	AUX
eistud-6954	218	3	constructed	construct	VERB
eistud-6954	218	4	uniquely	uniquely	ADV
eistud-6954	218	5	depending	depend	VERB
eistud-6954	218	6	on	on	ADP
eistud-6954	218	7	the	the	DET
eistud-6954	218	8	conditions	condition	NOUN
eistud-6954	218	9	.	.	PUNCT
eistud-6954	219	1	the	the	DET
eistud-6954	219	2	philosophy	philosophy	NOUN
eistud-6954	219	3	of	of	ADP
eistud-6954	219	4	third	third	ADJ
eistud-6954	219	5	generation	generation	NOUN
eistud-6954	219	6	services	service	NOUN
eistud-6954	219	7	is	be	AUX
eistud-6954	219	8	based	base	VERB
eistud-6954	219	9	on	on	ADP
eistud-6954	219	10	the	the	DET
eistud-6954	219	11	way	way	NOUN
eistud-6954	219	12	of	of	ADP
eistud-6954	219	13	thinking	thinking	NOUN
eistud-6954	219	14	of	of	ADP
eistud-6954	219	15	post	post	ADJ
eistud-6954	219	16	-	-	ADJ
eistud-6954	219	17	modern	modern	ADJ
eistud-6954	219	18	organization	organization	NOUN
eistud-6954	219	19	.	.	PUNCT
eistud-6954	220	1	hence	hence	ADV
eistud-6954	220	2	we	we	PRON
eistud-6954	220	3	argue	argue	VERB
eistud-6954	220	4	that	that	SCONJ
eistud-6954	220	5	it	it	PRON
eistud-6954	220	6	is	be	AUX
eistud-6954	220	7	,	,	PUNCT
eistud-6954	220	8	for	for	ADP
eistud-6954	220	9	instance	instance	NOUN
eistud-6954	220	10	,	,	PUNCT
eistud-6954	220	11	possible	possible	ADJ
eistud-6954	220	12	to	to	PART
eistud-6954	220	13	produce	produce	VERB
eistud-6954	220	14	knowledge	knowledge	NOUN
eistud-6954	220	15	on	on	ADP
eistud-6954	220	16	which	which	DET
eistud-6954	220	17	kind	kind	NOUN
eistud-6954	220	18	of	of	ADP
eistud-6954	220	19	identity	identity	NOUN
eistud-6954	220	20	and	and	CCONJ
eistud-6954	220	21	contextual	contextual	ADJ
eistud-6954	220	22	ideology	ideology	NOUN
eistud-6954	220	23	are	be	AUX
eistud-6954	220	24	affected	affect	VERB
eistud-6954	220	25	in	in	ADP
eistud-6954	220	26	service	service	NOUN
eistud-6954	220	27	development	development	NOUN
eistud-6954	220	28	.	.	PUNCT
eistud-6954	221	1	it	it	PRON
eistud-6954	221	2	is	be	AUX
eistud-6954	221	3	important	important	ADJ
eistud-6954	221	4	to	to	PART
eistud-6954	221	5	concentrate	concentrate	VERB
eistud-6954	221	6	on	on	ADP
eistud-6954	221	7	the	the	DET
eistud-6954	221	8	issue	issue	NOUN
eistud-6954	221	9	of	of	ADP
eistud-6954	221	10	what	what	PRON
eistud-6954	221	11	kind	kind	NOUN
eistud-6954	221	12	of	of	ADP
eistud-6954	221	13	local	local	ADJ
eistud-6954	221	14	and	and	CCONJ
eistud-6954	221	15	contextual	contextual	ADJ
eistud-6954	221	16	factors	factor	NOUN
eistud-6954	221	17	construct	construct	VERB
eistud-6954	221	18	the	the	DET
eistud-6954	221	19	developing	develop	VERB
eistud-6954	221	20	process	process	NOUN
eistud-6954	221	21	of	of	ADP
eistud-6954	221	22	services	service	NOUN
eistud-6954	221	23	.	.	PUNCT
eistud-6954	222	1	our	our	PRON
eistud-6954	222	2	main	main	ADJ
eistud-6954	222	3	point	point	NOUN
eistud-6954	222	4	is	be	AUX
eistud-6954	222	5	that	that	PRON
eistud-6954	222	6	third	third	ADJ
eistud-6954	222	7	generation	generation	NOUN
eistud-6954	222	8	services	service	NOUN
eistud-6954	222	9	should	should	AUX
eistud-6954	222	10	be	be	AUX
eistud-6954	222	11	analysed	analyse	VERB
eistud-6954	222	12	differently	differently	ADV
eistud-6954	222	13	.	.	PUNCT
eistud-6954	223	1	the	the	DET
eistud-6954	223	2	mainstream	mainstream	NOUN
eistud-6954	223	3	in	in	ADP
eistud-6954	223	4	the	the	DET
eistud-6954	223	5	literature	literature	NOUN
eistud-6954	223	6	on	on	ADP
eistud-6954	223	7	public	public	ADJ
eistud-6954	223	8	services	service	NOUN
eistud-6954	223	9	has	have	VERB
eistud-6954	223	10	top	top	ADJ
eistud-6954	223	11	-	-	PUNCT
eistud-6954	223	12	down	down	ADP
eistud-6954	223	13	perspective	perspective	NOUN
eistud-6954	223	14	.	.	PUNCT
eistud-6954	224	1	many	many	ADJ
eistud-6954	224	2	researchers	researcher	NOUN
eistud-6954	224	3	have	have	AUX
eistud-6954	224	4	concentrated	concentrate	VERB
eistud-6954	224	5	on	on	ADP
eistud-6954	224	6	the	the	DET
eistud-6954	224	7	issue	issue	NOUN
eistud-6954	224	8	of	of	ADP
eistud-6954	224	9	how	how	SCONJ
eistud-6954	224	10	a	a	DET
eistud-6954	224	11	general	general	ADJ
eistud-6954	224	12	approach	approach	NOUN
eistud-6954	224	13	–	–	PUNCT
eistud-6954	224	14	like	like	ADP
eistud-6954	224	15	ideology	ideology	NOUN
eistud-6954	224	16	of	of	ADP
eistud-6954	224	17	public	public	ADJ
eistud-6954	224	18	governance	governance	NOUN
eistud-6954	224	19	–	–	PUNCT
eistud-6954	224	20	is	be	AUX
eistud-6954	224	21	affecting	affect	VERB
eistud-6954	224	22	public	public	ADJ
eistud-6954	224	23	services	service	NOUN
eistud-6954	224	24	(	(	PUNCT
eistud-6954	224	25	osborne	osborne	NOUN
eistud-6954	224	26	2006	2006	NUM
eistud-6954	224	27	;	;	PUNCT
eistud-6954	224	28	osborne	osborne	PROPN
eistud-6954	224	29	et	et	PROPN
eistud-6954	224	30	al	al	PROPN
eistud-6954	224	31	.	.	PROPN
eistud-6954	224	32	2013	2013	NUM
eistud-6954	224	33	;	;	PUNCT
eistud-6954	224	34	virtanen	virtanen	NOUN
eistud-6954	224	35	,	,	PUNCT
eistud-6954	224	36	stenvall	stenvall	NOUN
eistud-6954	224	37	and	and	CCONJ
eistud-6954	224	38	kinder	kind	ADJ
eistud-6954	224	39	2014	2014	NUM
eistud-6954	224	40	)	)	PUNCT
eistud-6954	224	41	.	.	PUNCT
eistud-6954	225	1	local	local	ADJ
eistud-6954	225	2	and	and	CCONJ
eistud-6954	225	3	contextual	contextual	ADJ
eistud-6954	225	4	learning	learning	NOUN
eistud-6954	225	5	processes	process	NOUN
eistud-6954	225	6	are	be	AUX
eistud-6954	225	7	important	important	ADJ
eistud-6954	225	8	in	in	ADP
eistud-6954	225	9	third	third	ADJ
eistud-6954	225	10	generation	generation	NOUN
eistud-6954	225	11	services	service	NOUN
eistud-6954	225	12	.	.	PUNCT
eistud-6954	226	1	the	the	DET
eistud-6954	226	2	construction	construction	NOUN
eistud-6954	226	3	of	of	ADP
eistud-6954	226	4	identity	identity	NOUN
eistud-6954	226	5	and	and	CCONJ
eistud-6954	226	6	knowledge	knowledge	NOUN
eistud-6954	226	7	is	be	AUX
eistud-6954	226	8	an	an	DET
eistud-6954	226	9	ongoing	ongoing	ADJ
eistud-6954	226	10	process	process	NOUN
eistud-6954	226	11	in	in	ADP
eistud-6954	226	12	third	third	ADJ
eistud-6954	226	13	generation	generation	NOUN
eistud-6954	226	14	services	service	NOUN
eistud-6954	226	15	produced	produce	VERB
eistud-6954	226	16	through	through	ADP
eistud-6954	226	17	local	local	ADJ
eistud-6954	226	18	,	,	PUNCT
eistud-6954	226	19	human	human	ADJ
eistud-6954	226	20	interaction	interaction	NOUN
eistud-6954	226	21	.	.	PUNCT
eistud-6954	227	1	according	accord	VERB
eistud-6954	227	2	to	to	ADP
eistud-6954	227	3	our	our	PRON
eistud-6954	227	4	data	datum	NOUN
eistud-6954	227	5	,	,	PUNCT
eistud-6954	227	6	local	local	ADJ
eistud-6954	227	7	actors	actor	NOUN
eistud-6954	227	8	–	–	PUNCT
eistud-6954	227	9	like	like	ADP
eistud-6954	227	10	street	street	NOUN
eistud-6954	227	11	level	level	NOUN
eistud-6954	227	12	bureaucrats	bureaucrat	NOUN
eistud-6954	227	13	–	–	PUNCT
eistud-6954	227	14	make	make	VERB
eistud-6954	227	15	the	the	DET
eistud-6954	227	16	essential	essential	ADJ
eistud-6954	227	17	choices	choice	NOUN
eistud-6954	227	18	concerning	concern	VERB
eistud-6954	227	19	public	public	ADJ
eistud-6954	227	20	service	service	NOUN
eistud-6954	227	21	policies	policy	NOUN
eistud-6954	227	22	(	(	PUNCT
eistud-6954	227	23	see	see	VERB
eistud-6954	227	24	lipsky	lipsky	ADJ
eistud-6954	227	25	1980	1980	NUM
eistud-6954	227	26	;	;	PUNCT
eistud-6954	227	27	tuurnas	tuurna	NOUN
eistud-6954	227	28	,	,	PUNCT
eistud-6954	227	29	stenvall	stenvall	VERB
eistud-6954	227	30	et	et	NOUN
eistud-6954	227	31	al	al	PROPN
eistud-6954	227	32	.	.	PROPN
eistud-6954	227	33	2014	2014	NUM
eistud-6954	227	34	)	)	PUNCT
eistud-6954	227	35	.	.	PUNCT
eistud-6954	228	1	for	for	ADP
eistud-6954	228	2	this	this	DET
eistud-6954	228	3	reason	reason	NOUN
eistud-6954	228	4	,	,	PUNCT
eistud-6954	228	5	we	we	PRON
eistud-6954	228	6	should	should	AUX
eistud-6954	228	7	analyse	analyse	VERB
eistud-6954	228	8	third	third	ADJ
eistud-6954	228	9	generation	generation	NOUN
eistud-6954	228	10	services	service	NOUN
eistud-6954	228	11	using	use	VERB
eistud-6954	228	12	the	the	DET
eistud-6954	228	13	bottom	bottom	ADJ
eistud-6954	228	14	-	-	PUNCT
eistud-6954	228	15	up	up	ADP
eistud-6954	228	16	perspective	perspective	NOUN
eistud-6954	228	17	.	.	PUNCT
eistud-6954	229	1	we	we	PRON
eistud-6954	229	2	should	should	AUX
eistud-6954	229	3	also	also	ADV
eistud-6954	229	4	pay	pay	VERB
eistud-6954	229	5	attention	attention	NOUN
eistud-6954	229	6	to	to	ADP
eistud-6954	229	7	how	how	SCONJ
eistud-6954	229	8	local	local	ADJ
eistud-6954	229	9	and	and	CCONJ
eistud-6954	229	10	contextual	contextual	ADJ
eistud-6954	229	11	solutions	solution	NOUN
eistud-6954	229	12	are	be	AUX
eistud-6954	229	13	constructed	construct	VERB
eistud-6954	229	14	in	in	ADP
eistud-6954	229	15	the	the	DET
eistud-6954	229	16	general	general	ADJ
eistud-6954	229	17	approach	approach	NOUN
eistud-6954	229	18	of	of	ADP
eistud-6954	229	19	services	service	NOUN
eistud-6954	229	20	in	in	ADP
eistud-6954	229	21	policy	policy	NOUN
eistud-6954	229	22	context	context	NOUN
eistud-6954	229	23	.	.	PUNCT
eistud-6954	230	1	references	reference	NOUN
eistud-6954	230	2	alvesson	alvesson	NOUN
eistud-6954	230	3	,	,	PUNCT
eistud-6954	230	4	m.	m.	NOUN
eistud-6954	230	5	,	,	PUNCT
eistud-6954	230	6	ascraft	ascraft	PROPN
eistud-6954	230	7	,	,	PUNCT
eistud-6954	230	8	k.	k.	PROPN
eistud-6954	230	9	,	,	PUNCT
eistud-6954	230	10	thomas	thomas	PROPN
eistud-6954	230	11	,	,	PUNCT
eistud-6954	230	12	r.	r.	PROPN
eistud-6954	230	13	(	(	PUNCT
eistud-6954	230	14	2008	2008	NUM
eistud-6954	230	15	)	)	PUNCT
eistud-6954	230	16	.	.	PUNCT
eistud-6954	231	1	identity	identity	NOUN
eistud-6954	231	2	matters	matter	NOUN
eistud-6954	231	3	:	:	PUNCT
eistud-6954	231	4	reflections	reflection	NOUN
eistud-6954	231	5	on	on	ADP
eistud-6954	231	6	the	the	DET
eistud-6954	231	7	construction	construction	NOUN
eistud-6954	231	8	of	of	ADP
eistud-6954	231	9	identity	identity	NOUN
eistud-6954	231	10	scholarship	scholarship	NOUN
eistud-6954	231	11	in	in	ADP
eistud-6954	231	12	organization	organization	NOUN
eistud-6954	231	13	studies	study	NOUN
eistud-6954	231	14	.	.	PUNCT
eistud-6954	232	1	organization	organization	NOUN
eistud-6954	232	2	,	,	PUNCT
eistud-6954	232	3	15(1	15(1	NUM
eistud-6954	232	4	)	)	PUNCT
eistud-6954	232	5	,	,	PUNCT
eistud-6954	232	6	5–28	5–28	PROPN
eistud-6954	232	7	.	.	PROPN
eistud-6954	232	8	http://dx.doi.org/10.1177/1350508407084426	http://dx.doi.org/10.1177/1350508407084426	PROPN
eistud-6954	232	9	argyris	argyris	PROPN
eistud-6954	232	10	,	,	PUNCT
eistud-6954	232	11	c.	c.	PROPN
eistud-6954	232	12	(	(	PUNCT
eistud-6954	232	13	1977	1977	NUM
eistud-6954	232	14	)	)	PUNCT
eistud-6954	232	15	.	.	PUNCT
eistud-6954	233	1	double	double	ADJ
eistud-6954	233	2	loop	loop	NOUN
eistud-6954	233	3	learning	learning	NOUN
eistud-6954	233	4	in	in	ADP
eistud-6954	233	5	organisations	organisation	NOUN
eistud-6954	233	6	,	,	PUNCT
eistud-6954	233	7	harvard	harvard	PROPN
eistud-6954	233	8	business	business	PROPN
eistud-6954	233	9	review	review	PROPN
eistud-6954	233	10	,	,	PUNCT
eistud-6954	233	11	september	september	PROPN
eistud-6954	233	12	-	-	PUNCT
eistud-6954	233	13	october	october	PROPN
eistud-6954	233	14	.	.	PUNCT
eistud-6954	234	1	argyris	argyris	PROPN
eistud-6954	234	2	,	,	PUNCT
eistud-6954	234	3	c.	c.	PROPN
eistud-6954	234	4	,	,	PUNCT
eistud-6954	234	5	schön	schön	X
eistud-6954	234	6	,	,	PUNCT
eistud-6954	234	7	d.	d.	PROPN
eistud-6954	234	8	(	(	PUNCT
eistud-6954	234	9	1974	1974	NUM
eistud-6954	234	10	)	)	PUNCT
eistud-6954	234	11	.	.	PUNCT
eistud-6954	235	1	theory	theory	NOUN
eistud-6954	235	2	in	in	ADP
eistud-6954	235	3	practice	practice	NOUN
eistud-6954	235	4	:	:	PUNCT
eistud-6954	235	5	increasing	increase	VERB
eistud-6954	235	6	professional	professional	ADJ
eistud-6954	235	7	effectiveness	effectiveness	NOUN
eistud-6954	235	8	.	.	PUNCT
eistud-6954	236	1	san	san	PROPN
eistud-6954	236	2	francisco	francisco	PROPN
eistud-6954	236	3	:	:	PUNCT
eistud-6954	236	4	jossey	jossey	NOUN
eistud-6954	236	5	-	-	PUNCT
eistud-6954	236	6	bass	bass	NOUN
eistud-6954	236	7	.	.	PUNCT
eistud-6954	237	1	ashfort	ashfort	PROPN
eistud-6954	237	2	,	,	PUNCT
eistud-6954	237	3	b.	b.	PROPN
eistud-6954	237	4	,	,	PUNCT
eistud-6954	237	5	fred	fred	PROPN
eistud-6954	237	6	,	,	PUNCT
eistud-6954	237	7	m	m	PROPN
eistud-6954	237	8	(	(	PUNCT
eistud-6954	237	9	1989	1989	NUM
eistud-6954	237	10	)	)	PUNCT
eistud-6954	237	11	.	.	PUNCT
eistud-6954	238	1	social	social	ADJ
eistud-6954	238	2	identity	identity	NOUN
eistud-6954	238	3	theory	theory	NOUN
eistud-6954	238	4	and	and	CCONJ
eistud-6954	238	5	the	the	DET
eistud-6954	238	6	organization	organization	NOUN
eistud-6954	238	7	.	.	PUNCT
eistud-6954	239	1	academy	academy	PROPN
eistud-6954	239	2	of	of	ADP
eistud-6954	239	3	management	management	PROPN
eistud-6954	239	4	review	review	PROPN
eistud-6954	239	5	,	,	PUNCT
eistud-6954	239	6	14(1	14(1	NUM
eistud-6954	239	7	)	)	PUNCT
eistud-6954	239	8	,	,	PUNCT
eistud-6954	239	9	20–29	20–29	PROPN
eistud-6954	239	10	.	.	PUNCT
eistud-6954	239	11	ashforth	ashforth	PROPN
eistud-6954	239	12	,	,	PUNCT
eistud-6954	239	13	b.	b.	PROPN
eistud-6954	239	14	e.	e.	PROPN
eistud-6954	239	15	,	,	PUNCT
eistud-6954	239	16	kreiner	kreiner	PROPN
eistud-6954	239	17	,	,	PUNCT
eistud-6954	239	18	g.	g.	PROPN
eistud-6954	239	19	e.	e.	PROPN
eistud-6954	239	20	,	,	PUNCT
eistud-6954	239	21	fugate	fugate	PROPN
eistud-6954	239	22	,	,	PUNCT
eistud-6954	239	23	m.	m.	NOUN
eistud-6954	239	24	(	(	PUNCT
eistud-6954	239	25	2000	2000	NUM
eistud-6954	239	26	)	)	PUNCT
eistud-6954	239	27	.	.	PUNCT
eistud-6954	240	1	all	all	PRON
eistud-6954	240	2	in	in	ADP
eistud-6954	240	3	a	a	DET
eistud-6954	240	4	day	day	NOUN
eistud-6954	240	5	’s	’s	PART
eistud-6954	240	6	work	work	NOUN
eistud-6954	240	7	:	:	PUNCT
eistud-6954	240	8	boundaries	boundary	NOUN
eistud-6954	240	9	and	and	CCONJ
eistud-6954	240	10	micro	micro	ADJ
eistud-6954	240	11	role	role	NOUN
eistud-6954	240	12	transitions	transition	NOUN
eistud-6954	240	13	.	.	PUNCT
eistud-6954	241	1	academy	academy	PROPN
eistud-6954	241	2	of	of	ADP
eistud-6954	241	3	management	management	PROPN
eistud-6954	241	4	review	review	NOUN
eistud-6954	241	5	,	,	PUNCT
eistud-6954	241	6	25	25	NUM
eistud-6954	241	7	,	,	PUNCT
eistud-6954	241	8	472–491	472–491	NUM
eistud-6954	241	9	.	.	PUNCT
eistud-6954	242	1	blader	blader	NOUN
eistud-6954	242	2	,	,	PUNCT
eistud-6954	242	3	s.	s.	PROPN
eistud-6954	242	4	,	,	PUNCT
eistud-6954	242	5	wrzesniewski	wrzesniewski	PROPN
eistud-6954	242	6	,	,	PUNCT
eistud-6954	242	7	a.	a.	NOUN
eistud-6954	242	8	,	,	PUNCT
eistud-6954	242	9	bartel	bartel	PROPN
eistud-6954	242	10	,	,	PUNCT
eistud-6954	242	11	c.	c.	PROPN
eistud-6954	242	12	(	(	PUNCT
eistud-6954	242	13	2012	2012	NUM
eistud-6954	242	14	)	)	PUNCT
eistud-6954	242	15	.	.	PUNCT
eistud-6954	243	1	identity	identity	NOUN
eistud-6954	243	2	and	and	CCONJ
eistud-6954	243	3	modern	modern	ADJ
eistud-6954	243	4	organization	organization	NOUN
eistud-6954	243	5	.	.	PUNCT
eistud-6954	244	1	an	an	DET
eistud-6954	244	2	invitation	invitation	NOUN
eistud-6954	244	3	.	.	PUNCT
eistud-6954	245	1	in	in	ADP
eistud-6954	245	2	bartel	bartel	PROPN
eistud-6954	245	3	,	,	PUNCT
eistud-6954	245	4	c.	c.	PROPN
eistud-6954	245	5	blader	blader	PROPN
eistud-6954	245	6	,	,	PUNCT
eistud-6954	245	7	s.	s.	PROPN
eistud-6954	245	8	,	,	PUNCT
eistud-6954	245	9	wrzesniewski	wrzesniewski	PROPN
eistud-6954	245	10	,	,	PUNCT
eistud-6954	245	11	a.	a.	NOUN
eistud-6954	245	12	,	,	PUNCT
eistud-6954	245	13	identity	identity	NOUN
eistud-6954	245	14	and	and	CCONJ
eistud-6954	245	15	modern	modern	ADJ
eistud-6954	245	16	organization	organization	NOUN
eistud-6954	245	17	.	.	PUNCT
eistud-6954	246	1	new	new	PROPN
eistud-6954	246	2	jersey	jersey	PROPN
eistud-6954	246	3	:	:	PUNCT
eistud-6954	246	4	lawrence	lawrence	PROPN
eistud-6954	246	5	elbraum	elbraum	PROPN
eistud-6954	246	6	associates	associates	PROPN
eistud-6954	246	7	.	.	PUNCT
eistud-6954	247	1	bovaird	bovaird	ADJ
eistud-6954	247	2	,	,	PUNCT
eistud-6954	247	3	t.	t.	PROPN
eistud-6954	247	4	(	(	PUNCT
eistud-6954	247	5	2007	2007	NUM
eistud-6954	247	6	)	)	PUNCT
eistud-6954	247	7	.	.	PUNCT
eistud-6954	248	1	beyond	beyond	ADP
eistud-6954	248	2	engagement	engagement	NOUN
eistud-6954	248	3	and	and	CCONJ
eistud-6954	248	4	participation	participation	NOUN
eistud-6954	248	5	–	–	PUNCT
eistud-6954	248	6	user	user	NOUN
eistud-6954	248	7	and	and	CCONJ
eistud-6954	248	8	community	community	NOUN
eistud-6954	248	9	co	co	NOUN
eistud-6954	248	10	-	-	NOUN
eistud-6954	248	11	production	production	NOUN
eistud-6954	248	12	of	of	ADP
eistud-6954	248	13	public	public	ADJ
eistud-6954	248	14	services	service	NOUN
eistud-6954	248	15	.	.	PUNCT
eistud-6954	249	1	public	public	ADJ
eistud-6954	249	2	administration	administration	PROPN
eistud-6954	249	3	review	review	PROPN
eistud-6954	249	4	,	,	PUNCT
eistud-6954	249	5	67(5	67(5	NUM
eistud-6954	249	6	)	)	PUNCT
eistud-6954	249	7	,	,	PUNCT
eistud-6954	249	8	846–860	846–860	NUM
eistud-6954	249	9	.	.	PUNCT
eistud-6954	250	1	http://	http://	PROPN
eistud-6954	250	2	dx.doi.org/10.1111/j.1540-6210.2007.00773.x	dx.doi.org/10.1111/j.1540-6210.2007.00773.x	PROPN
eistud-6954	250	3	brunsson	brunsson	NOUN
eistud-6954	250	4	,	,	PUNCT
eistud-6954	250	5	n.	n.	NOUN
eistud-6954	250	6	,	,	PUNCT
eistud-6954	250	7	sahlin	sahlin	PROPN
eistud-6954	250	8	-	-	PUNCT
eistud-6954	250	9	andersson	andersson	PROPN
eistud-6954	250	10	,	,	PUNCT
eistud-6954	250	11	k	k	PROPN
eistud-6954	250	12	(	(	PUNCT
eistud-6954	250	13	2000	2000	NUM
eistud-6954	250	14	)	)	PUNCT
eistud-6954	250	15	.	.	PUNCT
eistud-6954	251	1	constructing	construct	VERB
eistud-6954	251	2	organizations	organization	NOUN
eistud-6954	251	3	:	:	PUNCT
eistud-6954	251	4	the	the	DET
eistud-6954	251	5	example	example	NOUN
eistud-6954	251	6	of	of	ADP
eistud-6954	251	7	public	public	ADJ
eistud-6954	251	8	sector	sector	NOUN
eistud-6954	251	9	reform	reform	NOUN
eistud-6954	251	10	.	.	PUNCT
eistud-6954	252	1	organization	organization	NOUN
eistud-6954	252	2	studies	study	NOUN
eistud-6954	252	3	,	,	PUNCT
eistud-6954	252	4	21(4	21(4	NUM
eistud-6954	252	5	)	)	PUNCT
eistud-6954	252	6	,	,	PUNCT
eistud-6954	252	7	721–746	721–746	NUM
eistud-6954	252	8	.	.	PUNCT
eistud-6954	252	9	http://dx.doi	http://dx.doi	NOUN
eistud-6954	252	10	.	.	PUNCT
eistud-6954	253	1	org/10.1177/0170840600214003	org/10.1177/0170840600214003	PROPN
eistud-6954	253	2	camargo	camargo	PROPN
eistud-6954	253	3	-	-	PUNCT
eistud-6954	253	4	borges	borges	PROPN
eistud-6954	253	5	,	,	PUNCT
eistud-6954	253	6	c.	c.	NOUN
eistud-6954	253	7	,	,	PUNCT
eistud-6954	253	8	rasera	rasera	NOUN
eistud-6954	253	9	,	,	PUNCT
eistud-6954	253	10	e	e	X
eistud-6954	253	11	(	(	PUNCT
eistud-6954	253	12	2013	2013	NUM
eistud-6954	253	13	)	)	PUNCT
eistud-6954	253	14	.	.	PUNCT
eistud-6954	254	1	co	co	NOUN
eistud-6954	254	2	-	-	NOUN
eistud-6954	254	3	creation	creation	NOUN
eistud-6954	254	4	as	as	ADP
eistud-6954	254	5	resources	resource	NOUN
eistud-6954	254	6	of	of	ADP
eistud-6954	254	7	change	change	NOUN
eistud-6954	254	8	social	social	ADJ
eistud-6954	254	9	constructionism	constructionism	NOUN
eistud-6954	254	10	in	in	ADP
eistud-6954	254	11	the	the	DET
eistud-6954	254	12	context	context	NOUN
eistud-6954	254	13	of	of	ADP
eistud-6954	254	14	organization	organization	NOUN
eistud-6954	254	15	.	.	PUNCT
eistud-6954	255	1	sage	sage	NOUN
eistud-6954	255	2	.	.	PUNCT
eistud-6954	256	1	http://sgo.sagepub.com/	http://sgo.sagepub.com/	PROPN
eistud-6954	256	2	content/3/2/2158244013487540	content/3/2/2158244013487540	PROPN
eistud-6954	256	3	chathoth	chathoth	PROPN
eistud-6954	256	4	,	,	PUNCT
eistud-6954	256	5	p.	p.	PROPN
eistud-6954	256	6	,	,	PUNCT
eistud-6954	256	7	altinay	altinay	PROPN
eistud-6954	256	8	,	,	PUNCT
eistud-6954	256	9	l.	l.	PROPN
eistud-6954	256	10	,	,	PUNCT
eistud-6954	256	11	harrington	harrington	PROPN
eistud-6954	256	12	,	,	PUNCT
eistud-6954	256	13	r.j	r.j	PROPN
eistud-6954	256	14	.	.	PROPN
eistud-6954	256	15	,	,	PUNCT
eistud-6954	256	16	okumus	okumus	PROPN
eistud-6954	256	17	,	,	PUNCT
eistud-6954	256	18	f.	f.	PROPN
eistud-6954	256	19	,	,	PUNCT
eistud-6954	256	20	chan	chan	PROPN
eistud-6954	256	21	,	,	PUNCT
eistud-6954	256	22	e.s.w	e.s.w	PROPN
eistud-6954	256	23	.	.	PROPN
eistud-6954	257	1	(	(	PUNCT
eistud-6954	257	2	2013	2013	NUM
eistud-6954	257	3	)	)	PUNCT
eistud-6954	257	4	.	.	PUNCT
eistud-6954	258	1	co	co	NOUN
eistud-6954	258	2	-	-	NOUN
eistud-6954	258	3	production	production	NOUN
eistud-6954	258	4	versus	versus	ADP
eistud-6954	258	5	cocreation	cocreation	NOUN
eistud-6954	258	6	:	:	PUNCT
eistud-6954	258	7	a	a	DET
eistud-6954	258	8	process	process	NOUN
eistud-6954	258	9	based	base	VERB
eistud-6954	258	10	continuum	continuum	ADJ
eistud-6954	258	11	in	in	ADP
eistud-6954	258	12	the	the	DET
eistud-6954	258	13	hotel	hotel	NOUN
eistud-6954	258	14	service	service	NOUN
eistud-6954	258	15	context	context	NOUN
eistud-6954	258	16	.	.	PUNCT
eistud-6954	259	1	international	international	ADJ
eistud-6954	259	2	journal	journal	PROPN
eistud-6954	259	3	of	of	ADP
eistud-6954	259	4	hospitality	hospitality	PROPN
eistud-6954	259	5	management	management	NOUN
eistud-6954	259	6	,	,	PUNCT
eistud-6954	259	7	32	32	NUM
eistud-6954	259	8	,	,	PUNCT
eistud-6954	259	9	11–20	11–20	NUM
eistud-6954	259	10	.	.	PUNCT
eistud-6954	260	1	http://dx.doi.org/10.1016/j	http://dx.doi.org/10.1016/j	PROPN
eistud-6954	260	2	.	.	PROPN
eistud-6954	260	3	ijhm.2012.03.009	ijhm.2012.03.009	PROPN
eistud-6954	260	4	chesbrough	chesbrough	PROPN
eistud-6954	260	5	,	,	PUNCT
eistud-6954	260	6	h.	h.	PROPN
eistud-6954	260	7	(	(	PUNCT
eistud-6954	260	8	2003	2003	NUM
eistud-6954	260	9	)	)	PUNCT
eistud-6954	260	10	.	.	PUNCT
eistud-6954	261	1	open	open	ADJ
eistud-6954	261	2	innovation	innovation	NOUN
eistud-6954	261	3	:	:	PUNCT
eistud-6954	261	4	the	the	DET
eistud-6954	261	5	new	new	ADJ
eistud-6954	261	6	imperative	imperative	NOUN
eistud-6954	261	7	for	for	ADP
eistud-6954	261	8	creating	create	VERB
eistud-6954	261	9	and	and	CCONJ
eistud-6954	261	10	profiting	profit	VERB
eistud-6954	261	11	from	from	ADP
eistud-6954	261	12	technology	technology	NOUN
eistud-6954	261	13	.	.	PUNCT
eistud-6954	262	1	boston	boston	PROPN
eistud-6954	262	2	,	,	PUNCT
eistud-6954	262	3	massachusetts	massachusetts	PROPN
eistud-6954	262	4	:	:	PUNCT
eistud-6954	262	5	harvard	harvard	PROPN
eistud-6954	262	6	business	business	PROPN
eistud-6954	262	7	school	school	PROPN
eistud-6954	262	8	press	press	NOUN
eistud-6954	262	9	.	.	PUNCT
eistud-6954	263	1	gioia	gioia	PROPN
eistud-6954	263	2	,	,	PUNCT
eistud-6954	263	3	d.	d.	PROPN
eistud-6954	263	4	,	,	PUNCT
eistud-6954	263	5	orice	orice	PROPN
eistud-6954	263	6	,	,	PUNCT
eistud-6954	263	7	k.	k.	PROPN
eistud-6954	263	8	,	,	PUNCT
eistud-6954	263	9	hamilton	hamilton	PROPN
eistud-6954	263	10	,	,	PUNCT
eistud-6954	263	11	a.	a.	PROPN
eistud-6954	263	12	,	,	PUNCT
eistud-6954	263	13	thomas	thomas	PROPN
eistud-6954	263	14	,	,	PUNCT
eistud-6954	263	15	j.	j.	PROPN
eistud-6954	263	16	(	(	PUNCT
eistud-6954	263	17	2010	2010	NUM
eistud-6954	263	18	)	)	PUNCT
eistud-6954	263	19	hamilton	hamilton	PROPN
eistud-6954	263	20	,	,	PUNCT
eistud-6954	263	21	forging	forge	VERB
eistud-6954	263	22	an	an	DET
eistud-6954	263	23	identity	identity	NOUN
eistud-6954	263	24	:	:	PUNCT
eistud-6954	263	25	an	an	DET
eistud-6954	263	26	insider	insider	NOUN
eistud-6954	263	27	-	-	PUNCT
eistud-6954	263	28	outsider	outsider	NOUN
eistud-6954	263	29	study	study	NOUN
eistud-6954	263	30	of	of	ADP
eistud-6954	263	31	processes	process	NOUN
eistud-6954	263	32	involved	involve	VERB
eistud-6954	263	33	in	in	ADP
eistud-6954	263	34	the	the	DET
eistud-6954	263	35	formation	formation	NOUN
eistud-6954	263	36	of	of	ADP
eistud-6954	263	37	organizational	organizational	ADJ
eistud-6954	263	38	identity	identity	NOUN
eistud-6954	263	39	.	.	PUNCT
eistud-6954	264	1	administrative	administrative	ADJ
eistud-6954	264	2	science	science	PROPN
eistud-6954	264	3	quarterly	quarterly	ADV
eistud-6954	264	4	,	,	PUNCT
eistud-6954	264	5	55(1	55(1	NOUN
eistud-6954	264	6	)	)	PUNCT
eistud-6954	264	7	,	,	PUNCT
eistud-6954	264	8	1–46	1–46	PROPN
eistud-6954	264	9	.	.	PUNCT
eistud-6954	265	1	http://dx.doi.org/10.2189/asqu.2010.55.1.1	http://dx.doi.org/10.2189/asqu.2010.55.1.1	PROPN
eistud-6954	265	2	gergen	gergen	PROPN
eistud-6954	265	3	,	,	PUNCT
eistud-6954	265	4	k.	k.	PROPN
eistud-6954	265	5	j.	j.	PROPN
eistud-6954	265	6	,	,	PUNCT
eistud-6954	265	7	gergen	gergen	PROPN
eistud-6954	265	8	,	,	PUNCT
eistud-6954	265	9	m.	m.	NOUN
eistud-6954	265	10	(	(	PUNCT
eistud-6954	265	11	2004	2004	NUM
eistud-6954	265	12	)	)	PUNCT
eistud-6954	265	13	.	.	PUNCT
eistud-6954	266	1	social	social	ADJ
eistud-6954	266	2	construction	construction	NOUN
eistud-6954	266	3	:	:	PUNCT
eistud-6954	266	4	entering	enter	VERB
eistud-6954	266	5	the	the	DET
eistud-6954	266	6	dialogue	dialogue	NOUN
eistud-6954	266	7	.	.	PUNCT
eistud-6954	267	1	chagrin	chagrin	PROPN
eistud-6954	267	2	falls	fall	VERB
eistud-6954	267	3	,	,	PUNCT
eistud-6954	267	4	oh	oh	INTJ
eistud-6954	267	5	:	:	PUNCT
eistud-6954	267	6	taos	taos	PROPN
eistud-6954	267	7	institute	institute	PROPN
eistud-6954	267	8	press	press	PROPN
eistud-6954	267	9	.	.	PUNCT
eistud-6954	268	1	gergen	gergen	PROPN
eistud-6954	268	2	,	,	PUNCT
eistud-6954	268	3	k.	k.	PROPN
eistud-6954	268	4	j.	j.	PROPN
eistud-6954	268	5	(	(	PUNCT
eistud-6954	268	6	1994	1994	NUM
eistud-6954	268	7	)	)	PUNCT
eistud-6954	268	8	.	.	PUNCT
eistud-6954	269	1	realities	reality	NOUN
eistud-6954	269	2	and	and	CCONJ
eistud-6954	269	3	relationships	relationship	NOUN
eistud-6954	269	4	.	.	PUNCT
eistud-6954	270	1	cambridge	cambridge	PROPN
eistud-6954	270	2	,	,	PUNCT
eistud-6954	270	3	ma	ma	PROPN
eistud-6954	270	4	.	.	PROPN
eistud-6954	270	5	harvard	harvard	PROPN
eistud-6954	270	6	university	university	PROPN
eistud-6954	270	7	press	press	NOUN
eistud-6954	270	8	.	.	PUNCT
eistud-6954	271	1	grönroos	grönroos	PROPN
eistud-6954	271	2	,	,	PUNCT
eistud-6954	271	3	c.	c.	PROPN
eistud-6954	271	4	,	,	PUNCT
eistud-6954	271	5	voima	voima	PROPN
eistud-6954	271	6	,	,	PUNCT
eistud-6954	271	7	p.	p.	NOUN
eistud-6954	271	8	(	(	PUNCT
eistud-6954	271	9	2011	2011	NUM
eistud-6954	271	10	)	)	PUNCT
eistud-6954	271	11	.	.	PUNCT
eistud-6954	272	1	making	make	VERB
eistud-6954	272	2	sense	sense	NOUN
eistud-6954	272	3	of	of	ADP
eistud-6954	272	4	value	value	NOUN
eistud-6954	272	5	and	and	CCONJ
eistud-6954	272	6	value	value	NOUN
eistud-6954	272	7	co	co	NOUN
eistud-6954	272	8	-	-	NOUN
eistud-6954	272	9	creation	creation	NOUN
eistud-6954	272	10	in	in	ADP
eistud-6954	272	11	service	service	NOUN
eistud-6954	272	12	logic	logic	NOUN
eistud-6954	272	13	.	.	PUNCT
eistud-6954	273	1	helsinki	helsinki	PROPN
eistud-6954	273	2	:	:	PUNCT
eistud-6954	273	3	hanken	hanken	ADJ
eistud-6954	273	4	school	school	NOUN
eistud-6954	273	5	of	of	ADP
eistud-6954	273	6	economics	economic	NOUN
eistud-6954	273	7	.	.	PUNCT
eistud-6954	274	1	hartley	hartley	PROPN
eistud-6954	274	2	,	,	PUNCT
eistud-6954	274	3	j.	j.	PROPN
eistud-6954	274	4	,	,	PUNCT
eistud-6954	274	5	sklecher	sklecher	NOUN
eistud-6954	274	6	,	,	PUNCT
eistud-6954	274	7	c.	c.	PROPN
eistud-6954	274	8	(	(	PUNCT
eistud-6954	274	9	2008	2008	NUM
eistud-6954	274	10	)	)	PUNCT
eistud-6954	274	11	.	.	PUNCT
eistud-6954	275	1	the	the	DET
eistud-6954	275	2	agenda	agenda	NOUN
eistud-6954	275	3	for	for	ADP
eistud-6954	275	4	public	public	ADJ
eistud-6954	275	5	service	service	NOUN
eistud-6954	275	6	improvement	improvement	NOUN
eistud-6954	275	7	.	.	PUNCT
eistud-6954	276	1	in	in	ADP
eistud-6954	276	2	hartley	hartley	PROPN
eistud-6954	276	3	,	,	PUNCT
eistud-6954	276	4	j.	j.	PROPN
eistud-6954	276	5	–	–	PUNCT
eistud-6954	276	6	donaldson	donaldson	PROPN
eistud-6954	276	7	,	,	PUNCT
eistud-6954	276	8	c.	c.	PROPN
eistud-6954	276	9	,	,	PUNCT
eistud-6954	276	10	skelcher	skelcher	ADV
eistud-6954	276	11	,	,	PUNCT
eistud-6954	276	12	c.	c.	PROPN
eistud-6954	276	13	,	,	PUNCT
eistud-6954	276	14	wallace	wallace	NOUN
eistud-6954	276	15	,	,	PUNCT
eistud-6954	276	16	m.	m.	NOUN
eistud-6954	276	17	(	(	PUNCT
eistud-6954	276	18	ed	ed	NOUN
eistud-6954	276	19	.	.	PUNCT
eistud-6954	276	20	)	)	PUNCT
eistud-6954	276	21	,	,	PUNCT
eistud-6954	276	22	managing	manage	VERB
eistud-6954	276	23	to	to	PART
eistud-6954	276	24	improve	improve	VERB
eistud-6954	276	25	public	public	ADJ
eistud-6954	276	26	services	service	NOUN
eistud-6954	276	27	.	.	PUNCT
eistud-6954	277	1	cambridge	cambridge	PROPN
eistud-6954	277	2	:	:	PUNCT
eistud-6954	277	3	cambridge	cambridge	PROPN
eistud-6954	277	4	university	university	PROPN
eistud-6954	277	5	press	press	PROPN
eistud-6954	277	6	,	,	PUNCT
eistud-6954	277	7	3–24	3–24	PROPN
eistud-6954	277	8	.	.	PUNCT
eistud-6954	278	1	jian	jian	PROPN
eistud-6954	278	2	,	,	PUNCT
eistud-6954	278	3	guowei	guowei	X
eistud-6954	278	4	(	(	PUNCT
eistud-6954	278	5	2011	2011	NUM
eistud-6954	278	6	)	)	PUNCT
eistud-6954	278	7	.	.	PUNCT
eistud-6954	279	1	articulating	articulating	ADJ
eistud-6954	279	2	circumstance	circumstance	NOUN
eistud-6954	279	3	,	,	PUNCT
eistud-6954	279	4	identity	identity	NOUN
eistud-6954	279	5	and	and	CCONJ
eistud-6954	279	6	practice	practice	NOUN
eistud-6954	279	7	:	:	PUNCT
eistud-6954	279	8	toward	toward	ADP
eistud-6954	279	9	a	a	DET
eistud-6954	279	10	discursive	discursive	ADJ
eistud-6954	279	11	framework	framework	NOUN
eistud-6954	279	12	of	of	ADP
eistud-6954	279	13	organizational	organizational	ADJ
eistud-6954	279	14	issn	issn	PROPN
eistud-6954	279	15	1822–8402	1822–8402	NUM
eistud-6954	279	16	european	european	ADJ
eistud-6954	279	17	integration	integration	NOUN
eistud-6954	279	18	studies	study	NOUN
eistud-6954	279	19	.	.	PUNCT
eistud-6954	280	1	2014	2014	NUM
eistud-6954	280	2	.	.	PUNCT
eistud-6954	281	1	no	no	INTJ
eistud-6954	281	2	.	.	NOUN
eistud-6954	281	3	8	8	NUM
eistud-6954	281	4	27	27	NUM
eistud-6954	281	5	changing	change	VERB
eistud-6954	281	6	.	.	PUNCT
eistud-6954	282	1	organization	organization	NOUN
eistud-6954	282	2	.	.	PUNCT
eistud-6954	283	1	18(1	18(1	NOUN
eistud-6954	283	2	)	)	PUNCT
eistud-6954	283	3	,	,	PUNCT
eistud-6954	283	4	45–64	45–64	NUM
eistud-6954	283	5	.	.	PUNCT
eistud-6954	284	1	http://dx.doi	http://dx.doi	PROPN
eistud-6954	284	2	.	.	PUNCT
eistud-6954	285	1	org/10.1177/1350508410373672	org/10.1177/1350508410373672	VERB
eistud-6954	285	2	kaivo	kaivo	NOUN
eistud-6954	285	3	-	-	PUNCT
eistud-6954	285	4	oja	oja	NOUN
eistud-6954	285	5	,	,	PUNCT
eistud-6954	285	6	jari	jari	PROPN
eistud-6954	285	7	(	(	PUNCT
eistud-6954	285	8	2013	2013	NUM
eistud-6954	285	9	)	)	PUNCT
eistud-6954	285	10	new	new	ADJ
eistud-6954	285	11	service	service	NOUN
eistud-6954	285	12	design	design	NOUN
eistud-6954	285	13	thinking	thinking	NOUN
eistud-6954	285	14	in	in	ADP
eistud-6954	285	15	the	the	DET
eistud-6954	285	16	ubiquitous	ubiquitous	ADJ
eistud-6954	285	17	media	medium	NOUN
eistud-6954	285	18	.	.	PUNCT
eistud-6954	286	1	touchpoint	touchpoint	NOUN
eistud-6954	286	2	,	,	PUNCT
eistud-6954	286	3	5(3	5(3	NUM
eistud-6954	286	4	)	)	PUNCT
eistud-6954	286	5	,	,	PUNCT
eistud-6954	286	6	34–40	34–40	NUM
eistud-6954	286	7	.	.	PUNCT
eistud-6954	287	1	knapp	knapp	PROPN
eistud-6954	287	2	,	,	PUNCT
eistud-6954	287	3	s.	s.	PROPN
eistud-6954	287	4	,	,	PUNCT
eistud-6954	287	5	smith	smith	PROPN
eistud-6954	287	6	,	,	PUNCT
eistud-6954	287	7	p.	p.	PROPN
eistud-6954	287	8	,	,	PUNCT
eistud-6954	287	9	kreiner	kreiner	PROPN
eistud-6954	287	10	,	,	PUNCT
eistud-6954	287	11	g.	g.	PROPN
eistud-6954	287	12	,	,	PUNCT
eistud-6954	287	13	sundramurthy	sundramurthy	PROPN
eistud-6954	287	14	,	,	PUNCT
eistud-6954	287	15	c.	c.	PROPN
eistud-6954	287	16	,	,	PUNCT
eistud-6954	287	17	parton	parton	PROPN
eistud-6954	287	18	,	,	PUNCT
eistud-6954	287	19	s.	s.	PROPN
eistud-6954	287	20	(	(	PUNCT
eistud-6954	287	21	2013	2013	NUM
eistud-6954	287	22	)	)	PUNCT
eistud-6954	287	23	.	.	PUNCT
eistud-6954	288	1	managing	manage	VERB
eistud-6954	288	2	boundaries	boundary	NOUN
eistud-6954	288	3	through	through	ADP
eistud-6954	288	4	identity	identity	NOUN
eistud-6954	288	5	work	work	NOUN
eistud-6954	288	6	.	.	PUNCT
eistud-6954	289	1	the	the	DET
eistud-6954	289	2	role	role	NOUN
eistud-6954	289	3	of	of	ADP
eistud-6954	289	4	individual	individual	ADJ
eistud-6954	289	5	and	and	CCONJ
eistud-6954	289	6	organizational	organizational	ADJ
eistud-6954	289	7	identity	identity	NOUN
eistud-6954	289	8	tactics	tactic	NOUN
eistud-6954	289	9	.	.	PUNCT
eistud-6954	290	1	family	family	NOUN
eistud-6954	290	2	business	business	PROPN
eistud-6954	290	3	review	review	NOUN
eistud-6954	290	4	.	.	PUNCT
eistud-6954	291	1	26(4	26(4	NUM
eistud-6954	291	2	)	)	PUNCT
eistud-6954	291	3	,	,	PUNCT
eistud-6954	291	4	333–345	333–345	NUM
eistud-6954	291	5	.	.	PUNCT
eistud-6954	292	1	http://	http://	PROPN
eistud-6954	292	2	dx.doi.org/10.1177/0894486512474036	dx.doi.org/10.1177/0894486512474036	NOUN
eistud-6954	292	3	kodein	kodein	PROPN
eistud-6954	292	4	,	,	PUNCT
eistud-6954	292	5	f.	f.	PROPN
eistud-6954	292	6	,	,	PUNCT
eistud-6954	292	7	greenwood	greenwood	PROPN
eistud-6954	292	8	,	,	PUNCT
eistud-6954	292	9	r	r	NOUN
eistud-6954	292	10	(	(	PUNCT
eistud-6954	292	11	2014	2014	NUM
eistud-6954	292	12	)	)	PUNCT
eistud-6954	292	13	.	.	PUNCT
eistud-6954	293	1	responding	respond	VERB
eistud-6954	293	2	to	to	ADP
eistud-6954	293	3	institutional	institutional	ADJ
eistud-6954	293	4	complexity	complexity	NOUN
eistud-6954	293	5	:	:	PUNCT
eistud-6954	293	6	the	the	DET
eistud-6954	293	7	role	role	NOUN
eistud-6954	293	8	of	of	ADP
eistud-6954	293	9	identity	identity	NOUN
eistud-6954	293	10	.	.	PUNCT
eistud-6954	294	1	organzation	organzation	NOUN
eistud-6954	294	2	studies	study	NOUN
eistud-6954	294	3	,	,	PUNCT
eistud-6954	294	4	35(1	35(1	NUM
eistud-6954	294	5	)	)	PUNCT
eistud-6954	294	6	,	,	PUNCT
eistud-6954	294	7	7–39	7–39	NOUN
eistud-6954	294	8	.	.	PUNCT
eistud-6954	295	1	http://dx.doi	http://dx.doi	NOUN
eistud-6954	295	2	.	.	PUNCT
eistud-6954	295	3	org/10.1177/0170840613495333	org/10.1177/0170840613495333	PROPN
eistud-6954	295	4	kolb	kolb	PROPN
eistud-6954	295	5	d	d	PROPN
eistud-6954	295	6	,	,	PUNCT
eistud-6954	295	7	(	(	PUNCT
eistud-6954	295	8	1984	1984	NUM
eistud-6954	295	9	)	)	PUNCT
eistud-6954	295	10	experiential	experiential	ADJ
eistud-6954	295	11	learning	learning	NOUN
eistud-6954	295	12	:	:	PUNCT
eistud-6954	295	13	experience	experience	NOUN
eistud-6954	295	14	as	as	ADP
eistud-6954	295	15	the	the	DET
eistud-6954	295	16	source	source	NOUN
eistud-6954	295	17	of	of	ADP
eistud-6954	295	18	learning	learning	NOUN
eistud-6954	295	19	and	and	CCONJ
eistud-6954	295	20	development	development	NOUN
eistud-6954	295	21	.	.	PUNCT
eistud-6954	296	1	englewood	englewood	PROPN
eistud-6954	296	2	cliffs	cliffs	PROPN
eistud-6954	296	3	,	,	PUNCT
eistud-6954	296	4	nj	nj	PROPN
eistud-6954	296	5	:	:	PUNCT
eistud-6954	296	6	prentice	prentice	PROPN
eistud-6954	296	7	hall	hall	PROPN
eistud-6954	296	8	.	.	PUNCT
eistud-6954	297	1	kristensson	kristensson	NOUN
eistud-6954	297	2	,	,	PUNCT
eistud-6954	297	3	p.	p.	NOUN
eistud-6954	297	4	,	,	PUNCT
eistud-6954	297	5	matthing	matthing	NOUN
eistud-6954	297	6	,	,	PUNCT
eistud-6954	297	7	j.	j.	PROPN
eistud-6954	297	8	,	,	PUNCT
eistud-6954	297	9	johansson	johansson	PROPN
eistud-6954	297	10	,	,	PUNCT
eistud-6954	297	11	n.	n.	PROPN
eistud-6954	297	12	(	(	PUNCT
eistud-6954	297	13	2008	2008	NUM
eistud-6954	297	14	)	)	PUNCT
eistud-6954	297	15	.	.	PUNCT
eistud-6954	298	1	key	key	ADJ
eistud-6954	298	2	strategies	strategy	NOUN
eistud-6954	298	3	for	for	ADP
eistud-6954	298	4	the	the	DET
eistud-6954	298	5	successful	successful	ADJ
eistud-6954	298	6	involvement	involvement	NOUN
eistud-6954	298	7	of	of	ADP
eistud-6954	298	8	customers	customer	NOUN
eistud-6954	298	9	in	in	ADP
eistud-6954	298	10	the	the	DET
eistud-6954	298	11	co	co	NOUN
eistud-6954	298	12	-	-	NOUN
eistud-6954	298	13	creation	creation	NOUN
eistud-6954	298	14	of	of	ADP
eistud-6954	298	15	new	new	ADJ
eistud-6954	298	16	technologybased	technologybase	VERB
eistud-6954	298	17	services	service	NOUN
eistud-6954	298	18	.	.	PUNCT
eistud-6954	299	1	international	international	ADJ
eistud-6954	299	2	journal	journal	PROPN
eistud-6954	299	3	of	of	ADP
eistud-6954	299	4	service	service	NOUN
eistud-6954	299	5	industry	industry	NOUN
eistud-6954	299	6	management	management	NOUN
eistud-6954	299	7	19(4	19(4	PROPN
eistud-6954	299	8	)	)	PUNCT
eistud-6954	299	9	,	,	PUNCT
eistud-6954	299	10	474–491	474–491	NUM
eistud-6954	299	11	.	.	PUNCT
eistud-6954	300	1	http://dx.doi	http://dx.doi	NOUN
eistud-6954	300	2	.	.	PUNCT
eistud-6954	301	1	org/10.1108/09564230810891914	org/10.1108/09564230810891914	PROPN
eistud-6954	301	2	needham	needham	PROPN
eistud-6954	301	3	,	,	PUNCT
eistud-6954	301	4	c.	c.	PROPN
eistud-6954	301	5	(	(	PUNCT
eistud-6954	301	6	2008	2008	NUM
eistud-6954	301	7	)	)	PUNCT
eistud-6954	301	8	.	.	PUNCT
eistud-6954	302	1	realising	realise	VERB
eistud-6954	302	2	the	the	DET
eistud-6954	302	3	potential	potential	NOUN
eistud-6954	302	4	of	of	ADP
eistud-6954	302	5	coproduction	coproduction	NOUN
eistud-6954	302	6	:	:	PUNCT
eistud-6954	302	7	negotiating	negotiate	VERB
eistud-6954	302	8	improvements	improvement	NOUN
eistud-6954	302	9	in	in	ADP
eistud-6954	302	10	public	public	ADJ
eistud-6954	302	11	services	service	NOUN
eistud-6954	302	12	.	.	PUNCT
eistud-6954	303	1	journal	journal	NOUN
eistud-6954	303	2	of	of	ADP
eistud-6954	303	3	social	social	ADJ
eistud-6954	303	4	policy	policy	NOUN
eistud-6954	303	5	and	and	CCONJ
eistud-6954	303	6	society	society	NOUN
eistud-6954	303	7	7(2	7(2	NUM
eistud-6954	303	8	)	)	PUNCT
eistud-6954	303	9	,	,	PUNCT
eistud-6954	303	10	221	221	NUM
eistud-6954	303	11	–	–	PUNCT
eistud-6954	303	12	31	31	NUM
eistud-6954	303	13	.	.	PUNCT
eistud-6954	304	1	doi	doi	NOUN
eistud-6954	304	2	:	:	PUNCT
eistud-6954	304	3	http://dx.doi.org/10.1017/s1474746407004174	http://dx.doi.org/10.1017/s1474746407004174	PROPN
eistud-6954	304	4	laitinen	laitinen	PROPN
eistud-6954	304	5	,	,	PUNCT
eistud-6954	304	6	i.	i.	PROPN
eistud-6954	304	7	,	,	PUNCT
eistud-6954	304	8	stenvall	stenvall	PROPN
eistud-6954	304	9	,	,	PUNCT
eistud-6954	304	10	j.	j.	PROPN
eistud-6954	304	11	(	(	PUNCT
eistud-6954	304	12	2014	2014	NUM
eistud-6954	304	13	)	)	PUNCT
eistud-6954	304	14	.	.	PUNCT
eistud-6954	305	1	together	together	ADV
eistud-6954	305	2	we	we	PRON
eistud-6954	305	3	stand	stand	VERB
eistud-6954	305	4	,	,	PUNCT
eistud-6954	305	5	divided	divide	VERB
eistud-6954	305	6	we	we	PRON
eistud-6954	305	7	fall	fall	VERB
eistud-6954	305	8	–	–	PUNCT
eistud-6954	305	9	a	a	DET
eistud-6954	305	10	comparative	comparative	ADJ
eistud-6954	305	11	study	study	NOUN
eistud-6954	305	12	of	of	ADP
eistud-6954	305	13	change	change	NOUN
eistud-6954	305	14	management	management	NOUN
eistud-6954	305	15	in	in	ADP
eistud-6954	305	16	health	health	NOUN
eistud-6954	305	17	and	and	CCONJ
eistud-6954	305	18	social	social	ADJ
eistud-6954	305	19	services	service	NOUN
eistud-6954	305	20	.	.	PUNCT
eistud-6954	306	1	uk	uk	PROPN
eistud-6954	306	2	:	:	PUNCT
eistud-6954	306	3	springler	springler	NOUN
eistud-6954	306	4	.	.	PUNCT
eistud-6954	307	1	lipsky	lipsky	PROPN
eistud-6954	307	2	,	,	PUNCT
eistud-6954	307	3	m.	m.	NOUN
eistud-6954	307	4	(	(	PUNCT
eistud-6954	307	5	1980	1980	NUM
eistud-6954	307	6	)	)	PUNCT
eistud-6954	307	7	.	.	PUNCT
eistud-6954	308	1	street	street	NOUN
eistud-6954	308	2	-	-	PUNCT
eistud-6954	308	3	level	level	NOUN
eistud-6954	308	4	bureaucracy	bureaucracy	NOUN
eistud-6954	308	5	.	.	PUNCT
eistud-6954	309	1	dilemmas	dilemma	NOUN
eistud-6954	309	2	of	of	ADP
eistud-6954	309	3	individual	individual	NOUN
eistud-6954	309	4	in	in	ADP
eistud-6954	309	5	public	public	ADJ
eistud-6954	309	6	service	service	NOUN
eistud-6954	309	7	.	.	PUNCT
eistud-6954	310	1	united	united	PROPN
eistud-6954	310	2	states	states	PROPN
eistud-6954	310	3	:	:	PUNCT
eistud-6954	310	4	russel	russel	PROPN
eistud-6954	310	5	sage	sage	PROPN
eistud-6954	310	6	foundation	foundation	PROPN
eistud-6954	310	7	.	.	PUNCT
eistud-6954	311	1	meyer	meyer	PROPN
eistud-6954	311	2	,	,	PUNCT
eistud-6954	311	3	c.	c.	PROPN
eistud-6954	311	4	,	,	PUNCT
eistud-6954	311	5	schwager	schwager	NOUN
eistud-6954	311	6	,	,	PUNCT
eistud-6954	311	7	a.	a.	NOUN
eistud-6954	311	8	,	,	PUNCT
eistud-6954	311	9	(	(	PUNCT
eistud-6954	311	10	2007	2007	NUM
eistud-6954	311	11	)	)	PUNCT
eistud-6954	311	12	.	.	PUNCT
eistud-6954	312	1	understanding	understand	VERB
eistud-6954	312	2	customer	customer	NOUN
eistud-6954	312	3	experience	experience	NOUN
eistud-6954	312	4	.	.	PUNCT
eistud-6954	313	1	harvard	harvard	PROPN
eistud-6954	313	2	business	business	PROPN
eistud-6954	313	3	review	review	PROPN
eistud-6954	313	4	.	.	PUNCT
eistud-6954	314	1	february	february	PROPN
eistud-6954	314	2	2007	2007	NUM
eistud-6954	314	3	,	,	PUNCT
eistud-6954	314	4	117–126	117–126	NUM
eistud-6954	314	5	.	.	PUNCT
eistud-6954	315	1	mcnamee	mcnamee	PROPN
eistud-6954	315	2	,	,	PUNCT
eistud-6954	315	3	s.	s.	PROPN
eistud-6954	315	4	,	,	PUNCT
eistud-6954	315	5	hosking	hosking	PROPN
eistud-6954	315	6	,	,	PUNCT
eistud-6954	315	7	d.	d.	PROPN
eistud-6954	315	8	m.	m.	PROPN
eistud-6954	315	9	(	(	PUNCT
eistud-6954	315	10	2012	2012	NUM
eistud-6954	315	11	)	)	PUNCT
eistud-6954	315	12	.	.	PUNCT
eistud-6954	316	1	research	research	NOUN
eistud-6954	316	2	and	and	CCONJ
eistud-6954	316	3	social	social	ADJ
eistud-6954	316	4	change	change	NOUN
eistud-6954	316	5	.	.	PUNCT
eistud-6954	317	1	a	a	DET
eistud-6954	317	2	relational	relational	ADJ
eistud-6954	317	3	constructionist	constructionist	ADJ
eistud-6954	317	4	approach	approach	NOUN
eistud-6954	317	5	.	.	PUNCT
eistud-6954	318	1	new	new	PROPN
eistud-6954	318	2	york	york	PROPN
eistud-6954	318	3	,	,	PUNCT
eistud-6954	318	4	ny	ny	PROPN
eistud-6954	318	5	:	:	PUNCT
eistud-6954	318	6	routledge	routledge	PROPN
eistud-6954	318	7	.	.	PROPN
eistud-6954	318	8	normann	normann	PROPN
eistud-6954	318	9	,	,	PUNCT
eistud-6954	318	10	r.	r.	PROPN
eistud-6954	318	11	(	(	PUNCT
eistud-6954	318	12	1995	1995	NUM
eistud-6954	318	13	)	)	PUNCT
eistud-6954	318	14	.	.	PUNCT
eistud-6954	319	1	service	service	NOUN
eistud-6954	319	2	management	management	NOUN
eistud-6954	319	3	.	.	PUNCT
eistud-6954	320	1	strategy	strategy	NOUN
eistud-6954	320	2	and	and	CCONJ
eistud-6954	320	3	leadership	leadership	NOUN
eistud-6954	320	4	in	in	ADP
eistud-6954	320	5	service	service	NOUN
eistud-6954	320	6	business	business	NOUN
eistud-6954	320	7	.	.	PUNCT
eistud-6954	321	1	new	new	PROPN
eistud-6954	321	2	york	york	PROPN
eistud-6954	321	3	:	:	PUNCT
eistud-6954	321	4	john	john	PROPN
eistud-6954	321	5	wiley	wiley	PROPN
eistud-6954	321	6	&	&	CCONJ
eistud-6954	321	7	sons	son	NOUN
eistud-6954	321	8	.	.	PUNCT
eistud-6954	322	1	osborne	osborne	PROPN
eistud-6954	322	2	,	,	PUNCT
eistud-6954	322	3	s.	s.	PROPN
eistud-6954	322	4	(	(	PUNCT
eistud-6954	322	5	2009	2009	NUM
eistud-6954	322	6	)	)	PUNCT
eistud-6954	322	7	.	.	PUNCT
eistud-6954	323	1	delivering	deliver	VERB
eistud-6954	323	2	public	public	ADJ
eistud-6954	323	3	services	service	NOUN
eistud-6954	323	4	.	.	PUNCT
eistud-6954	324	1	time	time	NOUN
eistud-6954	324	2	for	for	ADP
eistud-6954	324	3	a	a	DET
eistud-6954	324	4	new	new	ADJ
eistud-6954	324	5	theory	theory	NOUN
eistud-6954	324	6	?	?	PUNCT
eistud-6954	325	1	public	public	ADJ
eistud-6954	325	2	management	management	NOUN
eistud-6954	325	3	review	review	NOUN
eistud-6954	325	4	,	,	PUNCT
eistud-6954	325	5	12(1	12(1	NUM
eistud-6954	325	6	)	)	PUNCT
eistud-6954	325	7	,	,	PUNCT
eistud-6954	325	8	1–10	1–10	NOUN
eistud-6954	325	9	.	.	PUNCT
eistud-6954	326	1	http://dx.doi.org/10.1080/14719030903495232	http://dx.doi.org/10.1080/14719030903495232	PROPN
eistud-6954	326	2	osborne	osborne	PROPN
eistud-6954	326	3	,	,	PUNCT
eistud-6954	326	4	s.	s.	PROPN
eistud-6954	326	5	(	(	PUNCT
eistud-6954	326	6	2006	2006	NUM
eistud-6954	326	7	)	)	PUNCT
eistud-6954	326	8	.	.	PUNCT
eistud-6954	327	1	the	the	DET
eistud-6954	327	2	new	new	ADJ
eistud-6954	327	3	public	public	ADJ
eistud-6954	327	4	governance	governance	NOUN
eistud-6954	327	5	?	?	PUNCT
eistud-6954	328	1	public	public	ADJ
eistud-6954	328	2	management	management	NOUN
eistud-6954	328	3	review	review	NOUN
eistud-6954	328	4	,	,	PUNCT
eistud-6954	328	5	8(3	8(3	NUM
eistud-6954	328	6	)	)	PUNCT
eistud-6954	328	7	,	,	PUNCT
eistud-6954	328	8	377–387	377–387	NUM
eistud-6954	328	9	.	.	PUNCT
eistud-6954	329	1	http://dx.doi	http://dx.doi	NOUN
eistud-6954	329	2	.	.	PUNCT
eistud-6954	329	3	org/10.1080/14719030600853022	org/10.1080/14719030600853022	NOUN
eistud-6954	329	4	osborne	osborne	PROPN
eistud-6954	329	5	,	,	PUNCT
eistud-6954	329	6	s.	s.	PROPN
eistud-6954	329	7	,	,	PUNCT
eistud-6954	329	8	radnon	radnon	PROPN
eistud-6954	329	9	,	,	PUNCT
eistud-6954	329	10	z.	z.	PROPN
eistud-6954	329	11	,	,	PUNCT
eistud-6954	329	12	nasi	nasi	PROPN
eistud-6954	329	13	,	,	PUNCT
eistud-6954	329	14	g.	g.	PROPN
eistud-6954	329	15	(	(	PUNCT
eistud-6954	329	16	2013	2013	NUM
eistud-6954	329	17	)	)	PUNCT
eistud-6954	329	18	.	.	PUNCT
eistud-6954	330	1	a	a	DET
eistud-6954	330	2	new	new	ADJ
eistud-6954	330	3	theory	theory	NOUN
eistud-6954	330	4	for	for	ADP
eistud-6954	330	5	public	public	ADJ
eistud-6954	330	6	service	service	NOUN
eistud-6954	330	7	management	management	NOUN
eistud-6954	330	8	?	?	PUNCT
eistud-6954	331	1	towards	towards	ADP
eistud-6954	331	2	a	a	DET
eistud-6954	331	3	(	(	PUNCT
eistud-6954	331	4	public	public	ADJ
eistud-6954	331	5	)	)	PUNCT
eistud-6954	331	6	service	service	NOUN
eistud-6954	331	7	-	-	PUNCT
eistud-6954	331	8	dominant	dominant	NOUN
eistud-6954	331	9	approach	approach	NOUN
eistud-6954	331	10	.	.	PUNCT
eistud-6954	332	1	the	the	DET
eistud-6954	332	2	american	american	PROPN
eistud-6954	332	3	review	review	PROPN
eistud-6954	332	4	of	of	ADP
eistud-6954	332	5	public	public	ADJ
eistud-6954	332	6	administration	administration	NOUN
eistud-6954	332	7	,	,	PUNCT
eistud-6954	332	8	43(2	43(2	PROPN
eistud-6954	332	9	)	)	PUNCT
eistud-6954	332	10	,	,	PUNCT
eistud-6954	332	11	135–158	135–158	NUM
eistud-6954	332	12	.	.	PUNCT
eistud-6954	333	1	http://dx.doi	http://dx.doi	NOUN
eistud-6954	333	2	.	.	PUNCT
eistud-6954	334	1	org/10.1177/0275074012466935	org/10.1177/0275074012466935	PROPN
eistud-6954	334	2	pasquier	pasquier	NOUN
eistud-6954	334	3	,	,	PUNCT
eistud-6954	334	4	m.	m.	NOUN
eistud-6954	334	5	,	,	PUNCT
eistud-6954	334	6	villeneuve	villeneuve	PROPN
eistud-6954	334	7	,	,	PUNCT
eistud-6954	334	8	j	j	PROPN
eistud-6954	334	9	-	-	PROPN
eistud-6954	334	10	p.	p.	PROPN
eistud-6954	334	11	(	(	PUNCT
eistud-6954	334	12	2012	2012	NUM
eistud-6954	334	13	)	)	PUNCT
eistud-6954	334	14	.	.	PUNCT
eistud-6954	335	1	marketing	marketing	NOUN
eistud-6954	335	2	management	management	NOUN
eistud-6954	335	3	and	and	CCONJ
eistud-6954	335	4	communication	communication	NOUN
eistud-6954	335	5	in	in	ADP
eistud-6954	335	6	the	the	DET
eistud-6954	335	7	public	public	ADJ
eistud-6954	335	8	sector	sector	NOUN
eistud-6954	335	9	.	.	PUNCT
eistud-6954	336	1	oxon	oxon	PROPN
eistud-6954	336	2	:	:	PUNCT
eistud-6954	336	3	routledge	routledge	PROPN
eistud-6954	336	4	.	.	PUNCT
eistud-6954	336	5	pasquier	pasquier	PROPN
eistud-6954	336	6	,	,	PUNCT
eistud-6954	336	7	m.	m.	NOUN
eistud-6954	336	8	,	,	PUNCT
eistud-6954	336	9	villeneuve	villeneuve	PROPN
eistud-6954	336	10	,	,	PUNCT
eistud-6954	336	11	j	j	PROPN
eistud-6954	336	12	-	-	PROPN
eistud-6954	336	13	p.	p.	PROPN
eistud-6954	336	14	(	(	PUNCT
eistud-6954	336	15	2012	2012	NUM
eistud-6954	336	16	)	)	PUNCT
eistud-6954	336	17	.	.	PUNCT
eistud-6954	337	1	marketing	marketing	NOUN
eistud-6954	337	2	management	management	NOUN
eistud-6954	337	3	and	and	CCONJ
eistud-6954	337	4	communication	communication	NOUN
eistud-6954	337	5	in	in	ADP
eistud-6954	337	6	the	the	DET
eistud-6954	337	7	public	public	ADJ
eistud-6954	337	8	sector	sector	NOUN
eistud-6954	337	9	.	.	PUNCT
eistud-6954	338	1	oxon	oxon	PROPN
eistud-6954	338	2	:	:	PUNCT
eistud-6954	339	1	routledge	routledge	PROPN
eistud-6954	339	2	.	.	PUNCT
eistud-6954	340	1	paulsen	paulsen	PROPN
eistud-6954	340	2	,	,	PUNCT
eistud-6954	340	3	n.	n.	PROPN
eistud-6954	340	4	(	(	PUNCT
eistud-6954	340	5	2003	2003	NUM
eistud-6954	340	6	)	)	PUNCT
eistud-6954	340	7	.	.	PUNCT
eistud-6954	341	1	“	"	PUNCT
eistud-6954	341	2	who	who	PRON
eistud-6954	341	3	are	be	AUX
eistud-6954	341	4	we	we	PRON
eistud-6954	341	5	now	now	ADV
eistud-6954	341	6	?	?	PUNCT
eistud-6954	341	7	”	"	PUNCT
eistud-6954	341	8	:	:	PUNCT
eistud-6954	341	9	group	group	NOUN
eistud-6954	341	10	identity	identity	NOUN
eistud-6954	341	11	,	,	PUNCT
eistud-6954	341	12	boundaries	boundary	NOUN
eistud-6954	341	13	,	,	PUNCT
eistud-6954	341	14	and	and	CCONJ
eistud-6954	341	15	the	the	DET
eistud-6954	341	16	(	(	PUNCT
eistud-6954	341	17	re)organizing	re)organize	VERB
eistud-6954	341	18	process	process	NOUN
eistud-6954	341	19	.	.	PUNCT
eistud-6954	342	1	in	in	ADP
eistud-6954	342	2	paulsen	paulsen	PROPN
eistud-6954	342	3	,	,	PUNCT
eistud-6954	342	4	n.	n.	NOUN
eistud-6954	342	5	,	,	PUNCT
eistud-6954	342	6	hernes	herne	NOUN
eistud-6954	342	7	,	,	PUNCT
eistud-6954	342	8	t.	t.	PROPN
eistud-6954	342	9	(	(	PUNCT
eistud-6954	342	10	ed	ed	NOUN
eistud-6954	342	11	.	.	PUNCT
eistud-6954	342	12	)	)	PUNCT
eistud-6954	342	13	,	,	PUNCT
eistud-6954	342	14	managing	manage	VERB
eistud-6954	342	15	boundaries	boundary	NOUN
eistud-6954	342	16	in	in	ADP
eistud-6954	342	17	organizations	organization	NOUN
eistud-6954	342	18	:	:	PUNCT
eistud-6954	342	19	multiple	multiple	ADJ
eistud-6954	342	20	perspectives	perspective	NOUN
eistud-6954	342	21	basingstoke	basingstoke	PROPN
eistud-6954	342	22	,	,	PUNCT
eistud-6954	342	23	hampshire	hampshire	PROPN
eistud-6954	342	24	,	,	PUNCT
eistud-6954	342	25	u.k	u.k	PROPN
eistud-6954	342	26	.	.	PUNCT
eistud-6954	342	27	:	:	PUNCT
eistud-6954	343	1	palgrave	palgrave	PROPN
eistud-6954	343	2	macmillan	macmillan	PROPN
eistud-6954	343	3	,	,	PUNCT
eistud-6954	343	4	14–31	14–31	PROPN
eistud-6954	343	5	.	.	PUNCT
eistud-6954	344	1	http://	http://	PROPN
eistud-6954	344	2	dx.doi.org/10.1057/9780230512559	dx.doi.org/10.1057/9780230512559	NOUN
eistud-6954	344	3	prahalad	prahalad	ADV
eistud-6954	344	4	,	,	PUNCT
eistud-6954	344	5	c.k	c.k	PROPN
eistud-6954	344	6	.	.	PROPN
eistud-6954	344	7	,	,	PUNCT
eistud-6954	344	8	ramaswamy	ramaswamy	ADJ
eistud-6954	344	9	,	,	PUNCT
eistud-6954	344	10	v.	v.	PROPN
eistud-6954	344	11	(	(	PUNCT
eistud-6954	344	12	2004	2004	NUM
eistud-6954	344	13	)	)	PUNCT
eistud-6954	344	14	.	.	PUNCT
eistud-6954	345	1	the	the	DET
eistud-6954	345	2	future	future	NOUN
eistud-6954	345	3	of	of	ADP
eistud-6954	345	4	competition	competition	NOUN
eistud-6954	345	5	.	.	PUNCT
eistud-6954	346	1	co	co	VERB
eistud-6954	346	2	-	-	VERB
eistud-6954	346	3	creating	create	VERB
eistud-6954	346	4	unique	unique	ADJ
eistud-6954	346	5	value	value	NOUN
eistud-6954	346	6	with	with	ADP
eistud-6954	346	7	customers	customer	NOUN
eistud-6954	346	8	.	.	PUNCT
eistud-6954	347	1	boston	boston	PROPN
eistud-6954	347	2	:	:	PUNCT
eistud-6954	347	3	harvard	harvard	PROPN
eistud-6954	347	4	business	business	PROPN
eistud-6954	347	5	school	school	PROPN
eistud-6954	347	6	press	press	NOUN
eistud-6954	347	7	.	.	PUNCT
eistud-6954	348	1	ran	run	VERB
eistud-6954	348	2	,	,	PUNCT
eistud-6954	348	3	b.	b.	PROPN
eistud-6954	348	4	,	,	PUNCT
eistud-6954	348	5	golden	golden	ADJ
eistud-6954	348	6	,	,	PUNCT
eistud-6954	348	7	t	t	PROPN
eistud-6954	348	8	(	(	PUNCT
eistud-6954	348	9	2011	2011	NUM
eistud-6954	348	10	)	)	PUNCT
eistud-6954	348	11	.	.	PUNCT
eistud-6954	349	1	who	who	PRON
eistud-6954	349	2	are	be	AUX
eistud-6954	349	3	we	we	PRON
eistud-6954	349	4	?	?	PUNCT
eistud-6954	350	1	the	the	DET
eistud-6954	350	2	social	social	ADJ
eistud-6954	350	3	construction	construction	NOUN
eistud-6954	350	4	of	of	ADP
eistud-6954	350	5	organizational	organizational	ADJ
eistud-6954	350	6	identity	identity	NOUN
eistud-6954	350	7	through	through	ADP
eistud-6954	350	8	senseexchanging	senseexchanging	NOUN
eistud-6954	350	9	.	.	PUNCT
eistud-6954	351	1	administration	administration	PROPN
eistud-6954	351	2	&	&	CCONJ
eistud-6954	351	3	society	society	PROPN
eistud-6954	351	4	.	.	PUNCT
eistud-6954	352	1	43(3	43(3	NUM
eistud-6954	352	2	)	)	PUNCT
eistud-6954	352	3	,	,	PUNCT
eistud-6954	352	4	417–445	417–445	NUM
eistud-6954	352	5	.	.	PUNCT
eistud-6954	353	1	http://dx.doi.org/10.1177/0095399711412727	http://dx.doi.org/10.1177/0095399711412727	PROPN
eistud-6954	353	2	ravazi	ravazi	PROPN
eistud-6954	353	3	,	,	PUNCT
eistud-6954	353	4	c.	c.	PROPN
eistud-6954	353	5	,	,	PUNCT
eistud-6954	353	6	schulz	schulz	PROPN
eistud-6954	353	7	,	,	PUNCT
eistud-6954	353	8	m	m	PROPN
eistud-6954	353	9	(	(	PUNCT
eistud-6954	353	10	2006	2006	NUM
eistud-6954	353	11	)	)	PUNCT
eistud-6954	353	12	.	.	PUNCT
eistud-6954	354	1	responding	respond	VERB
eistud-6954	354	2	to	to	ADP
eistud-6954	354	3	organizational	organizational	ADJ
eistud-6954	354	4	identity	identity	NOUN
eistud-6954	354	5	threats	threat	NOUN
eistud-6954	354	6	:	:	PUNCT
eistud-6954	354	7	exploring	explore	VERB
eistud-6954	354	8	the	the	DET
eistud-6954	354	9	role	role	NOUN
eistud-6954	354	10	of	of	ADP
eistud-6954	354	11	organizational	organizational	ADJ
eistud-6954	354	12	culture	culture	NOUN
eistud-6954	354	13	.	.	PUNCT
eistud-6954	355	1	academy	academy	PROPN
eistud-6954	355	2	of	of	ADP
eistud-6954	355	3	management	management	PROPN
eistud-6954	355	4	journal	journal	PROPN
eistud-6954	355	5	,	,	PUNCT
eistud-6954	355	6	48(3	48(3	PROPN
eistud-6954	355	7	)	)	PUNCT
eistud-6954	355	8	,	,	PUNCT
eistud-6954	355	9	433	433	NUM
eistud-6954	355	10	–	–	PUNCT
eistud-6954	355	11	458	458	NUM
eistud-6954	355	12	.	.	PUNCT
eistud-6954	356	1	http://dx.doi.org/10.5465/amj.2006.21794663	http://dx.doi.org/10.5465/amj.2006.21794663	PRON
eistud-6954	356	2	roth	roth	PROPN
eistud-6954	356	3	,	,	PUNCT
eistud-6954	356	4	s.	s.	PROPN
eistud-6954	356	5	,	,	PUNCT
eistud-6954	356	6	kaivo	kaivo	NOUN
eistud-6954	356	7	-	-	PUNCT
eistud-6954	356	8	oja	oja	NOUN
eistud-6954	356	9	,	,	PUNCT
eistud-6954	356	10	j.	j.	PROPN
eistud-6954	356	11	,	,	PUNCT
eistud-6954	356	12	hirschmann	hirschmann	NOUN
eistud-6954	356	13	,	,	PUNCT
eistud-6954	356	14	t.	t.	PROPN
eistud-6954	356	15	(	(	PUNCT
eistud-6954	356	16	2013	2013	NUM
eistud-6954	356	17	)	)	PUNCT
eistud-6954	356	18	.	.	PUNCT
eistud-6954	357	1	smart	smart	ADJ
eistud-6954	357	2	regions	region	NOUN
eistud-6954	357	3	:	:	PUNCT
eistud-6954	357	4	two	two	NUM
eistud-6954	357	5	cases	case	NOUN
eistud-6954	357	6	of	of	ADP
eistud-6954	357	7	crowdsourcing	crowdsource	VERB
eistud-6954	357	8	for	for	ADP
eistud-6954	357	9	regional	regional	ADJ
eistud-6954	357	10	development	development	NOUN
eistud-6954	357	11	.	.	PUNCT
eistud-6954	358	1	international	international	ADJ
eistud-6954	358	2	journal	journal	NOUN
eistud-6954	358	3	of	of	ADP
eistud-6954	358	4	entrepreneurship	entrepreneurship	NOUN
eistud-6954	358	5	and	and	CCONJ
eistud-6954	358	6	small	small	ADJ
eistud-6954	358	7	business	business	NOUN
eistud-6954	358	8	,	,	PUNCT
eistud-6954	358	9	20(3	20(3	NOUN
eistud-6954	358	10	)	)	PUNCT
eistud-6954	358	11	,	,	PUNCT
eistud-6954	358	12	272–285	272–285	NUM
eistud-6954	358	13	.	.	PUNCT
eistud-6954	359	1	http://dx.doi	http://dx.doi	NOUN
eistud-6954	359	2	.	.	PUNCT
eistud-6954	360	1	org/10.1504	org/10.1504	VERB
eistud-6954	360	2	/	/	SYM
eistud-6954	360	3	ijesb.2013.056890	ijesb.2013.056890	NOUN
eistud-6954	360	4	rummler	rummler	NOUN
eistud-6954	360	5	,	,	PUNCT
eistud-6954	360	6	g.	g.	PROPN
eistud-6954	360	7	,	,	PUNCT
eistud-6954	360	8	brache	brache	PROPN
eistud-6954	360	9	a.	a.	PROPN
eistud-6954	360	10	b.	b.	PROPN
eistud-6954	360	11	(	(	PUNCT
eistud-6954	360	12	1990	1990	NUM
eistud-6954	360	13	)	)	PUNCT
eistud-6954	360	14	.	.	PUNCT
eistud-6954	361	1	improving	improve	VERB
eistud-6954	361	2	performance	performance	NOUN
eistud-6954	361	3	:	:	PUNCT
eistud-6954	361	4	how	how	SCONJ
eistud-6954	361	5	to	to	PART
eistud-6954	361	6	manage	manage	VERB
eistud-6954	361	7	the	the	DET
eistud-6954	361	8	white	white	ADJ
eistud-6954	361	9	space	space	NOUN
eistud-6954	361	10	on	on	ADP
eistud-6954	361	11	the	the	DET
eistud-6954	361	12	organiszation	organiszation	NOUN
eistud-6954	361	13	chart	chart	NOUN
eistud-6954	361	14	.	.	PUNCT
eistud-6954	362	1	san	san	PROPN
eistud-6954	362	2	francisco	francisco	PROPN
eistud-6954	362	3	:	:	PUNCT
eistud-6954	362	4	jossey	jossey	NOUN
eistud-6954	362	5	-	-	PUNCT
eistud-6954	362	6	bass	bass	NOUN
eistud-6954	362	7	.	.	PUNCT
eistud-6954	363	1	santonen	santonen	NOUN
eistud-6954	363	2	,	,	PUNCT
eistud-6954	363	3	t.	t.	PROPN
eistud-6954	363	4	,	,	PUNCT
eistud-6954	363	5	kaivo	kaivo	NOUN
eistud-6954	363	6	-	-	PUNCT
eistud-6954	363	7	oja	oja	NOUN
eistud-6954	363	8	,	,	PUNCT
eistud-6954	363	9	j.	j.	PROPN
eistud-6954	363	10	,	,	PUNCT
eistud-6954	363	11	antikainen	antikainen	PROPN
eistud-6954	363	12	,	,	PUNCT
eistud-6954	363	13	m.	m.	NOUN
eistud-6954	363	14	(	(	PUNCT
eistud-6954	363	15	2011	2011	NUM
eistud-6954	363	16	)	)	PUNCT
eistud-6954	363	17	.	.	PUNCT
eistud-6954	364	1	national	national	PROPN
eistud-6954	364	2	open	open	ADJ
eistud-6954	364	3	innovation	innovation	NOUN
eistud-6954	364	4	system	system	NOUN
eistud-6954	364	5	(	(	PUNCT
eistud-6954	364	6	nois	nois	NOUN
eistud-6954	364	7	):	):	PUNCT
eistud-6954	364	8	defining	define	VERB
eistud-6954	364	9	a	a	DET
eistud-6954	364	10	solid	solid	ADJ
eistud-6954	364	11	reward	reward	NOUN
eistud-6954	364	12	model	model	NOUN
eistud-6954	364	13	for	for	ADP
eistud-6954	364	14	nois	nois	PROPN
eistud-6954	364	15	.	.	PUNCT
eistud-6954	365	1	international	international	ADJ
eistud-6954	365	2	journal	journal	PROPN
eistud-6954	365	3	for	for	ADP
eistud-6954	365	4	innovation	innovation	NOUN
eistud-6954	365	5	and	and	CCONJ
eistud-6954	365	6	regional	regional	ADJ
eistud-6954	365	7	development	development	NOUN
eistud-6954	365	8	(	(	PUNCT
eistud-6954	365	9	ijird	ijird	NOUN
eistud-6954	365	10	)	)	PUNCT
eistud-6954	365	11	.	.	PUNCT
eistud-6954	366	1	3(1	3(1	NUM
eistud-6954	366	2	)	)	PUNCT
eistud-6954	366	3	,	,	PUNCT
eistud-6954	366	4	12–25	12–25	NUM
eistud-6954	366	5	.	.	PUNCT
eistud-6954	367	1	http://	http://	PROPN
eistud-6954	367	2	dx.doi.org/10.1504/ijird.2011.038060	dx.doi.org/10.1504/ijird.2011.038060	NUM
eistud-6954	367	3	santos	santo	NOUN
eistud-6954	367	4	,	,	PUNCT
eistud-6954	367	5	s.	s.	PROPN
eistud-6954	367	6	,	,	PUNCT
eistud-6954	367	7	eisenhard	eisenhard	PROPN
eistud-6954	367	8	,	,	PUNCT
eistud-6954	367	9	k.	k.	PROPN
eistud-6954	367	10	(	(	PUNCT
eistud-6954	367	11	2005	2005	NUM
eistud-6954	367	12	)	)	PUNCT
eistud-6954	367	13	.	.	PUNCT
eistud-6954	368	1	organizational	organizational	ADJ
eistud-6954	368	2	boundaries	boundary	NOUN
eistud-6954	368	3	and	and	CCONJ
eistud-6954	368	4	theories	theory	NOUN
eistud-6954	368	5	of	of	ADP
eistud-6954	368	6	organization	organization	NOUN
eistud-6954	368	7	,	,	PUNCT
eistud-6954	368	8	16(5	16(5	NUM
eistud-6954	368	9	)	)	PUNCT
eistud-6954	368	10	,	,	PUNCT
eistud-6954	368	11	491–508	491–508	NUM
eistud-6954	368	12	.	.	PUNCT
eistud-6954	369	1	schultz	schultz	PROPN
eistud-6954	369	2	,	,	PUNCT
eistud-6954	369	3	m.	m.	NOUN
eistud-6954	369	4	,	,	PUNCT
eistud-6954	369	5	maguire	maguire	PROPN
eistud-6954	369	6	,	,	PUNCT
eistud-6954	369	7	s.	s.	PROPN
eistud-6954	369	8	,	,	PUNCT
eistud-6954	369	9	langley	langley	PROPN
eistud-6954	369	10	,	,	PUNCT
eistud-6954	369	11	a.	a.	PROPN
eistud-6954	369	12	,	,	PUNCT
eistud-6954	369	13	tsoukas	tsoukas	PROPN
eistud-6954	369	14	,	,	PUNCT
eistud-6954	369	15	h	h	PROPN
eistud-6954	369	16	(	(	PUNCT
eistud-6954	369	17	2013	2013	NUM
eistud-6954	369	18	)	)	PUNCT
eistud-6954	369	19	.	.	PUNCT
eistud-6954	370	1	constructing	construct	VERB
eistud-6954	370	2	identity	identity	NOUN
eistud-6954	370	3	in	in	ADP
eistud-6954	370	4	and	and	CCONJ
eistud-6954	370	5	around	around	ADP
eistud-6954	370	6	organizations	organization	NOUN
eistud-6954	370	7	.	.	PUNCT
eistud-6954	371	1	administrative	administrative	ADJ
eistud-6954	371	2	science	science	PROPN
eistud-6954	371	3	quarterly	quarterly	ADV
eistud-6954	371	4	,	,	PUNCT
eistud-6954	371	5	june	june	PROPN
eistud-6954	371	6	3	3	NUM
eistud-6954	371	7	,	,	PUNCT
eistud-6954	371	8	2013	2013	NUM
eistud-6954	371	9	.	.	PUNCT
eistud-6954	372	1	schön	schön	X
eistud-6954	372	2	,	,	PUNCT
eistud-6954	372	3	d.a	d.a	PROPN
eistud-6954	372	4	.	.	PROPN
eistud-6954	372	5	(	(	PUNCT
eistud-6954	372	6	1983	1983	NUM
eistud-6954	372	7	)	)	PUNCT
eistud-6954	372	8	.	.	PUNCT
eistud-6954	373	1	the	the	DET
eistud-6954	373	2	reflective	reflective	ADJ
eistud-6954	373	3	practitioner	practitioner	NOUN
eistud-6954	373	4	,	,	PUNCT
eistud-6954	373	5	ny	ny	PROPN
eistud-6954	373	6	:	:	PUNCT
eistud-6954	373	7	basic	basic	ADJ
eistud-6954	373	8	books	book	NOUN
eistud-6954	373	9	.	.	PUNCT
eistud-6954	374	1	tuurnas	tuurna	NOUN
eistud-6954	374	2	,	,	PUNCT
eistud-6954	374	3	s.	s.	PROPN
eistud-6954	374	4	,	,	PUNCT
eistud-6954	374	5	stenvall	stenvall	PROPN
eistud-6954	374	6	,	,	PUNCT
eistud-6954	374	7	j.	j.	PROPN
eistud-6954	374	8	,	,	PUNCT
eistud-6954	374	9	rannisto	rannisto	NOUN
eistud-6954	374	10	,	,	PUNCT
eistud-6954	374	11	p	p	PROPN
eistud-6954	374	12	-	-	PUNCT
eistud-6954	374	13	h.	h.	NOUN
eistud-6954	374	14	(	(	PUNCT
eistud-6954	374	15	2014	2014	NUM
eistud-6954	374	16	)	)	PUNCT
eistud-6954	374	17	.	.	PUNCT
eistud-6954	375	1	the	the	DET
eistud-6954	375	2	impact	impact	NOUN
eistud-6954	375	3	of	of	ADP
eistud-6954	375	4	co	co	NOUN
eistud-6954	375	5	-	-	NOUN
eistud-6954	375	6	production	production	NOUN
eistud-6954	375	7	on	on	ADP
eistud-6954	375	8	frontline	frontline	NOUN
eistud-6954	375	9	accountability	accountability	NOUN
eistud-6954	375	10	—	—	PUNCT
eistud-6954	375	11	the	the	DET
eistud-6954	375	12	case	case	NOUN
eistud-6954	375	13	of	of	ADP
eistud-6954	375	14	conciliation	conciliation	NOUN
eistud-6954	375	15	service	service	NOUN
eistud-6954	375	16	.	.	PUNCT
eistud-6954	376	1	university	university	NOUN
eistud-6954	376	2	of	of	ADP
eistud-6954	376	3	tampere	tampere	NOUN
eistud-6954	376	4	:	:	PUNCT
eistud-6954	376	5	school	school	NOUN
eistud-6954	376	6	of	of	ADP
eistud-6954	376	7	management	management	NOUN
eistud-6954	376	8	.	.	PUNCT
eistud-6954	377	1	vargo	vargo	PROPN
eistud-6954	377	2	,	,	PUNCT
eistud-6954	377	3	s.	s.	PROPN
eistud-6954	377	4	,	,	PUNCT
eistud-6954	377	5	maglio	maglio	NOUN
eistud-6954	377	6	,	,	PUNCT
eistud-6954	377	7	p.	p.	PROPN
eistud-6954	377	8	,	,	PUNCT
eistud-6954	377	9	akaka	akaka	PROPN
eistud-6954	377	10	m.	m.	PROPN
eistud-6954	377	11	(	(	PUNCT
eistud-6954	377	12	2008	2008	NUM
eistud-6954	377	13	)	)	PUNCT
eistud-6954	377	14	.	.	PUNCT
eistud-6954	378	1	on	on	ADP
eistud-6954	378	2	value	value	NOUN
eistud-6954	378	3	and	and	CCONJ
eistud-6954	378	4	value	value	NOUN
eistud-6954	378	5	co	co	NOUN
eistud-6954	378	6	-	-	NOUN
eistud-6954	378	7	creation	creation	NOUN
eistud-6954	378	8	:	:	PUNCT
eistud-6954	378	9	service	service	NOUN
eistud-6954	378	10	systems	system	NOUN
eistud-6954	378	11	and	and	CCONJ
eistud-6954	378	12	service	service	NOUN
eistud-6954	378	13	logic	logic	NOUN
eistud-6954	378	14	perspective	perspective	NOUN
eistud-6954	378	15	.	.	PUNCT
eistud-6954	379	1	european	european	ADJ
eistud-6954	379	2	management	management	PROPN
eistud-6954	379	3	journal	journal	PROPN
eistud-6954	379	4	,	,	PUNCT
eistud-6954	379	5	26	26	NUM
eistud-6954	379	6	,	,	PUNCT
eistud-6954	379	7	145	145	NUM
eistud-6954	379	8	–	–	PUNCT
eistud-6954	379	9	152	152	NUM
eistud-6954	379	10	.	.	PUNCT
eistud-6954	380	1	http://dx.doi.org/10.1016/j.emj.2008.04.003	http://dx.doi.org/10.1016/j.emj.2008.04.003	PROPN
eistud-6954	380	2	virtanen	virtanen	NOUN
eistud-6954	380	3	,	,	PUNCT
eistud-6954	380	4	p.	p.	NOUN
eistud-6954	380	5	,	,	PUNCT
eistud-6954	380	6	stenvall	stenvall	PROPN
eistud-6954	380	7	,	,	PUNCT
eistud-6954	380	8	j.	j.	PROPN
eistud-6954	380	9	,	,	PUNCT
eistud-6954	380	10	kinder	kind	ADJ
eistud-6954	380	11	,	,	PUNCT
eistud-6954	380	12	t.	t.	PROPN
eistud-6954	380	13	(	(	PUNCT
eistud-6954	380	14	2014	2014	NUM
eistud-6954	380	15	)	)	PUNCT
eistud-6954	380	16	.	.	PUNCT
eistud-6954	381	1	the	the	DET
eistud-6954	381	2	evolution	evolution	NOUN
eistud-6954	381	3	of	of	ADP
eistud-6954	381	4	public	public	ADJ
eistud-6954	381	5	services	service	NOUN
eistud-6954	381	6	from	from	ADP
eistud-6954	381	7	co	co	NOUN
eistud-6954	381	8	-	-	NOUN
eistud-6954	381	9	production	production	NOUN
eistud-6954	381	10	to	to	ADP
eistud-6954	381	11	co	co	NOUN
eistud-6954	381	12	-	-	NOUN
eistud-6954	381	13	creation	creation	NOUN
eistud-6954	381	14	and	and	CCONJ
eistud-6954	381	15	beyond	beyond	ADP
eistud-6954	381	16	–	–	PUNCT
eistud-6954	381	17	new	new	ADJ
eistud-6954	381	18	public	public	ADJ
eistud-6954	381	19	management	management	NOUN
eistud-6954	381	20	’s	’s	PART
eistud-6954	381	21	unfinished	unfinished	ADJ
eistud-6954	381	22	trajectory	trajectory	NOUN
eistud-6954	381	23	?	?	PUNCT
eistud-6954	382	1	university	university	NOUN
eistud-6954	382	2	of	of	ADP
eistud-6954	382	3	tampere	tampere	NOUN
eistud-6954	382	4	and	and	CCONJ
eistud-6954	382	5	university	university	PROPN
eistud-6954	382	6	of	of	ADP
eistud-6954	382	7	edinburgh	edinburgh	PROPN
eistud-6954	382	8	.	.	PUNCT
eistud-6954	383	1	the	the	DET
eistud-6954	383	2	article	article	NOUN
eistud-6954	383	3	has	have	AUX
eistud-6954	383	4	been	be	AUX
eistud-6954	383	5	reviewed	review	VERB
eistud-6954	383	6	.	.	PUNCT
eistud-6954	384	1	received	receive	VERB
eistud-6954	384	2	in	in	ADP
eistud-6954	384	3	april	april	PROPN
eistud-6954	384	4	,	,	PUNCT
eistud-6954	384	5	2014	2014	NUM
eistud-6954	384	6	;	;	PUNCT
eistud-6954	384	7	accepted	accept	VERB
eistud-6954	384	8	in	in	ADP
eistud-6954	384	9	june	june	PROPN
eistud-6954	384	10	,	,	PUNCT
eistud-6954	384	11	2014	2014	NUM
eistud-6954	384	12	.	.	PUNCT