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DOI: 10.13135/2704-9906/12054 Published by University of Turin http://www.ojs.unito.it/index.php/ejsice/index 
EJSICE content is licensed under a Creative Commons Attribution 4.0 International License        
This article is not subject to double-blind peer review and is part of the Practitioners Perspective section for 2025.   

19 

 Investigation on Open Badge and Market 
Katia Presutti1*, Lara Bovero1, Cinzia Zedda1, Cristina Fracchia1, Manuela Caramagna1, Gabriele Baratto1, 

Cristina Giraudo1, Federica Bassano1 

 

*Contact author - katia.presutti@unito.it 
1 University of Turin, Turin, Italy 

 

Abstract 

This document investigates the transformative role of Open Badges and Blockchain technology in the 

educational sector, focusing on the University of Turin's (UniTo) "Premialità 2023" project. It discusses 

the development of a digital credential ecosystem using the Bestr platform, which employs Blockchain to 

ensure the transparency, security, and portability of academic credentials. The study highlights how digital 

credentials, particularly Open Badges, streamline the validation of skills and competencies and 

significantly contribute to social mobility and inclusivity. By providing a verifiable and accessible means 

of recognizing formal and informal learning, these technologies empower individuals from diverse 

backgrounds, enhancing their employability and participation in the workforce. Furthermore, the case 

study of UniTo showcases the potential of digital badges to bridge the gap between academic 

achievements and market needs, promoting a culture of continuous learning and adapting education to 

modern societal demands. 

 

Keywords: Open Badges, Blockchain, Lifelong Learning, Digital Credentials, Educational Equity 

 

1. Introduction 

Technological innovation has opened up new opportunities for skills certification in the ever-changing 

educational environment. Among the emerging solutions, the Bestr platform is a cutting-edge digital 

ecosystem developed by Cineca in collaboration with MIUR and other Italian academic institutions. Bestr 

hosts Open Badges (OB), a standard format for the digital representation of skills that is revolutionizing 

how skills acquired by individuals are recognized and certified (Baratto et al., 2024). Open Badges, with 

their potential for transparency and portability, are becoming a benchmark for skills certification 



 
 

 
 
European Journal of Social Impact and Circular Economy - ISSN: 2704-9906  
DOI: 10.13135/2704-9906/12054 Published by University of Turin http://www.ojs.unito.it/index.php/ejsice/index 
EJSICE content is licensed under a Creative Commons Attribution 4.0 International License        
This article is not subject to double-blind peer review and is part of the Practitioners Perspective section for 2025.   

20 

(Raffaghelli J.E. 2014), so much so that the Council of Rectors of Italian Universities (CRUI), in 2018 as 

part of its ‘Digital University’ initiative, has recognized the Bestr platform as a national pillar in advancing 

this mode of certification. Adopting open-source standards and compatibility with Mozilla technical 

specifications ensures transparency and standardization in the certification process, fostering a 

collaborative and interconnected environment. The flexibility offered by Bestr allows users to carry their 

credentials across different platforms, creating a more extensive and interconnected network. 

This simplifies the skill validation process and boosts participation from educational institutions and 

organizations. Adopting systems like Blockcerts - based on blockchain technology - and Open Badges is 

revolutionizing the management and validation of digital credentials. Blockchain offers unprecedented 

security and authenticity, eliminating the risk of forgery and manipulating educational qualifications (Min 

C. et al., 2019). Adopting innovative solutions like Bestr and Blockcerts in a future-oriented educational 

landscape represents a significant step towards creating a more open, flexible, and transparent educational 

system (Baratto et al., 2024). 

  

2. Bestr System 

The Bestr platform was developed by Cineca, a non-profit consortium comprising 70 Italian universities, 

four national research centers, and the Ministry of University and Research (MIUR). It aims to support 

the Italian scientific community through advanced supercomputing and visualization tools. In June 2018, 

CRUI recognized Open Badges and the Bestr platform as a national reference point for skill certification, 

highlighting the growing importance of this certification method. Adopting the open-source format of 

Open Badges on Bestr, aligned with Mozilla's technical specifications, is a fundamental pillar for creating 

an open and interconnected educational ecosystem. This feature ensures transparency and standardization 

in the certification process and promotes a collaborative environment where skill sharing and validation 

are significantly facilitated (Tsou M. et al., 2011). The compatibility with other issuing and viewing 

platforms of Open Badges represents a critical element of this interconnectivity. Users who acquire skills 

on Bestr are not confined to a single “ecosystem" (here, meant as a digital credential ecosystem); instead, 

they can transport their badges and related certifications across various platforms that adopt the same 

standards. This creates a broader, more flexible network where recognized skills can be easily verified and 

integrated into different academic or professional contexts. The openness and interoperability promoted 



 
 

 
 
European Journal of Social Impact and Circular Economy - ISSN: 2704-9906  
DOI: 10.13135/2704-9906/12054 Published by University of Turin http://www.ojs.unito.it/index.php/ejsice/index 
EJSICE content is licensed under a Creative Commons Attribution 4.0 International License        
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21 

by this feature also encourage the participation of more educational institutions and organizations (Baratto 

et al., 2024). When skills are certified in a universally recognized format, there is no need to make costly 

or complex adaptations to integrate different certification systems. This simplifies the collaboration 

process between various entities, creating a synergy that benefits learners and training providers (La Rocca 

C., 2020). 

Moreover, the open environment promotes transparency and trust in the certification process. Since Open 

Badges on Bestr follow an open standard, anyone can examine and understand the criteria and methods of 

skill attribution. This helps dispel doubts and uncertainties, increasing the credibility of the badges and 

strengthening the value of the acquired skill certification. Adopting the open-source format on Bestr is not 

a technical choice but a key strategy to promote innovation, collaboration, and transparency in skill 

certification (Spenser A., 2020). This feature creates a more open, flexible, and future-oriented educational 

landscape. As of spring 2020, 15% of Italian universities have issued Open Badges, constituting 70% of 

the total on Bestr. The widespread presence of training academies, online courses, and Massive Open 

Online Courses (MOOCs) offered by private entities that issue digital certifications has prompted public 

universities to consider adapting their degree issuance methods, considering the international impact. In 

this scenario, national and international universities are called to excel by adapting to the constant 

evolutions of technological innovations. Bestr has distributed over 644,000 badges, of which 62% come 

from universities and 27% from schools, and it has also recognized 50,000 university credits (ECTS). The 

platform participates in six significant European projects, including MIRVA, OpenAgri, OpenVM, 

Anpal/EDCI, DARE, and Big DATA. The main functions of Bestr include: 

●  Create and publish digital credentials with the ability to organize them into complex pathways. 

●  Exploration of badge classes and badge projects. 

●  Flexible Issuance of Open Badges. 

●  Issuance of notarized Blockcerts on the public Ethereum blockchain, in conjunction with Open Badges. 

●  Full integration with Digital Education platforms through standards like xAPI and RESTful APIs. 

●  Linking to the Student Management System (Esse3)  for automatic and large-scale assignments. 

●  Incorporation of evidence and results from student information systems into digital credentials. 

●  Automatic recognition of  ECTS. 

●  Implementing the features of the European Diploma Supplement to share and increase visibility. 



 
 

 
 
European Journal of Social Impact and Circular Economy - ISSN: 2704-9906  
DOI: 10.13135/2704-9906/12054 Published by University of Turin http://www.ojs.unito.it/index.php/ejsice/index 
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22 

●  Advanced monitoring and reporting tools for issuing organizations. 

Bestr is recognized as a service provider for the IDEM and eduGAIN identity federations. It offers access 

to researchers, students, and technical administrative staff of major research institutions and global 

universities through their institutional accounts. In the Italian context, Bestr has obtained the qualification 

of "SaaS provider for public entities" by AgID, the national authority for digitization, and is officially 

listed in the AgID Cloud marketplace. 

In the last five years, many higher education institutions have adopted new approaches to issuing academic 

qualifications, embracing innovative technologies such as Blockchain. A notable example is the 

University of Melbourne, which in 2017 began using Blockchain to issue digital credentials, allowing 

students to share verified copies of their qualifications with employers and other stakeholders, enhancing 

the transparency and verification of credentials. Another pioneering institution has been the State 

University of New York, which in 2018 successfully implemented a micro-credential system in its 

programs and activities with external stakeholders. This initiative enabled the recognition and validation 

of specific skills acquired by students, offering a more flexible approach to education. 

In 2019, McMaster University became the first Canadian university to issue digital diplomas via 

Blockchain for graduates from the Faculty of Engineering. During the Covid-19 pandemic, the university 

extended the option of receiving notarized diplomas on the Blockchain to all spring session 2020 

graduates, addressing the challenges of producing and distributing paper documents. 

In Europe, the recovery after COVID-19 and the transition towards the Green Deal have influenced 

learning and working. The Council of the European Union (EU) decided in 2021, highlighting the need to 

address the lack of skills in the European Union market. This underscores the importance of adopting 

innovative approaches and advanced technologies, such as Blockchain, to improve the match between the 

skills acquired by students and the needs of the European market (Mikroyannidis A. et al., 2020). 

Specifically, the decision 2021/1868 of the EU, issued on 10/15/2021, highlights the need to develop a 

coordinated strategy aimed at promoting employment among Member States and the European Union. 

The goal is to promote a qualified, trained, adaptable workforce and future-oriented markets. This decision 

aligns with the ambitious project to create the European Education Area by 2025. 



 
 

 
 
European Journal of Social Impact and Circular Economy - ISSN: 2704-9906  
DOI: 10.13135/2704-9906/12054 Published by University of Turin http://www.ojs.unito.it/index.php/ejsice/index 
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23 

In response to this directive, the European Commission aims to establish a European approach to (micro) 

digital credentials to enhance learning opportunities and strengthen the role of higher education and 

vocational education in lifelong learning. 

In particular, the Commission is working on creating the Europass Digital Credential Infrastructure 

(EDCI). This infrastructure facilitates the secure and efficient recognition of qualifications and other 

learning outcomes across Europe. Article 4, paragraph 6 of the Europass decision specifies that the EDCI 

supports authentication services for digital documents and representations of information on skills and 

qualifications. Europass's web-based tools are crucial in supporting and ensuring technical interoperability 

and synergies with other relevant tools and services at the Union level and, where appropriate, at the 

national level. This initiative aims to create a harmonized environment where information on skills and 

qualifications can be shared and effectively recognized across the European Union. 

In this context, the EDCI represents a significant step towards creating a more integrated and flexible 

educational and training system capable of responding to the challenges and needs of contemporary 

society. Its implementation reflects the European Commission's commitment to adopting innovative 

solutions to improve the transparency and portability of educational and professional credentials within 

the European context. 

  

2.1 Open Badge & Blockchain 

The Open Badge constitutes an open technological standard defined by the Mozilla Foundation (OBI - 

Open Badges Infrastructure) and has achieved global diffusion, finding application in a wide range of 

organizations. Open Badges are represented by images on any computer, which includes metadata about 

the badge's skill, the recipient, the acquisition methods, and more (Vladan et al., 2015). The Open Badge 

has significant communication potential due to its visual component and the accessibility of its metadata. 

This makes it particularly portable, allowing any standard-compliant system to read and verify the 

metadata by accessing the digital credential-issuing platform. Bestr has adopted Open Badges as its first 

standard for representing competencies, recognizing their versatility and effectiveness in communicating 

acquired skills. 

OB represents a growing phenomenon in the contemporary educational landscape, serving as a versatile 

tool for recognizing and certifying skills acquired by individuals in various contexts. These certifications 



 
 

 
 
European Journal of Social Impact and Circular Economy - ISSN: 2704-9906  
DOI: 10.13135/2704-9906/12054 Published by University of Turin http://www.ojs.unito.it/index.php/ejsice/index 
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24 

are issued by a wide range of organizations, with higher education institutions awarding badges to students 

to certify their academic achievements and K-12 schools are issuing them to teachers for professional 

development (Clements K. et al., 2020). One of the challenges educational institutions face is adapting to 

the changing dynamics of learning that are increasingly integrated with innovative technologies and 

methodologies. In this context, open badges represent a dynamic and adaptable response, allowing for the 

flexible recognition and certification of specific skills. Adopting this practice, even in the context of 

extracurricular learning, as evidenced by after-school programming, highlights their adaptability to 

contexts outside traditional education. The assignment of badges by teachers, tutors, and trainers to 

individual students represents a personalized approach to skill recognition, as it motivates students by 

providing feedback that is tangible and visually evident. This process not only values individual 

achievements but can also foster an educational climate focused on engagement and personal growth. 

Furthermore, the widespread adoption of open badges reflects a growing awareness of recognizing skills 

acquired outside traditional academic pathways. This trend contributes to a cultural shift towards a more 

comprehensive and diversified evaluation system, considering practical and transversal skills as much as 

theoretical knowledge. 

The Open Badge plays a multifunctional role, acting on different levels of engagement. At the individual 

level, it can contribute to self-esteem and stimulate self-assessment processes. Its presence at the group 

level manifests in the ability to recognize a step or milestone achieved in a public setting. Additionally, 

the Open Badge can provide teachers with valuable information about each student's choices at the 

institutional level, facilitating a deeper understanding of their perspectives and learning paths (Loughlin 

C. et al., 2017). The use of the Open Badge as an accreditation system can be examined from two 

perspectives. First, it can be considered a tool for describing skills, knowledge, competencies, or 

dispositions in more detail than formal certifications provided by degrees, like diplomas and bachelor's 

degrees. From this perspective, the Open Badge can offer a more articulated representation of the abilities 

acquired during specific training paths. Secondly, it can be used to attribute credentials to "other" learning 

experiences compared to formal ones, recognizing skills acquired outside traditional school contexts. The 

Open Badge is configured as a standard field where three categories of entities or individuals converge. 

The "Issuers" are entities and associations that issue badges, organizing courses or activities certified 

through such badges. The "Earners" are users who participate in these courses or activities, collecting 



 
 

 
 
European Journal of Social Impact and Circular Economy - ISSN: 2704-9906  
DOI: 10.13135/2704-9906/12054 Published by University of Turin http://www.ojs.unito.it/index.php/ejsice/index 
EJSICE content is licensed under a Creative Commons Attribution 4.0 International License        
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25 

badges as evidence of the skills acquired during the training path. The "Users" are employers or training 

professionals who also evaluate people by analyzing the badges earned (La Rocca C., 2020). 

Badges play a fundamental role as they offer various benefits at different levels: 

● At the individual level, digital badges are a powerful tool, representing a diverse set of skills and 

competencies acquired in various learning contexts. These easily verifiable online badges provide tangible 

recognition of one's skills, becoming a visible testament to an individual's abilities and enhancing their 

professional growth. 

● At the institutional level: Badges officially recognize the learning of skills acquired through structured 

training activities within specific pathways. This institutional recognition adds validation and authenticity 

to the acquired skills, helping to build a documented trace of an individual's educational journey. 

Moreover, it provides institutions with a clear view of the competencies of participants in their training 

programs. 

● At the inter-institutional level: Badges facilitate a more effective and rapid verification of competency 

levels. They allow for a more straightforward assessment of an individual's abilities through diverse 

learning experiences, which eliminates some communication barriers between different institutions. This 

inter-institutional verification process helps to create a more complete picture of an individual's 

competencies, facilitating recognition by external entities (Raffaghelli J.E. 2014). 

In recent years, education has witnessed an increasing adoption of digital badges as a tool to document 

and validate individuals' competencies. However, despite the benefits of digital badges, challenges related 

to the authenticity, integrity, and security of digital credentials persist. Moreover, the need for an 

interoperable and standardized system for managing and validating digital badges remains a fundamental 

goal to ensure such credentials' maximum effectiveness and reliability in modern education. In this 

context, blockchain technology emerges as a potential solution to address these challenges and further 

optimize the use of digital credentials in education. With its decentralized structure, Blockchain represents 

a secure and reliable tool for ensuring the authenticity and integrity of digital credentials, allowing for 

transparent and verifiable management of individuals' competencies (Holotescu C., 2018). Blockchain 

offers the possibility of eliminating the threat of forgeries of issued degrees. Due to its nature, this 

technology provides high security, protecting academic documents from manipulation or counterfeiting 

(Avni R. et al., 2023). Blockchain is a technology that provides a publicly shared and immutable ledger, 



 
 

 
 
European Journal of Social Impact and Circular Economy - ISSN: 2704-9906  
DOI: 10.13135/2704-9906/12054 Published by University of Turin http://www.ojs.unito.it/index.php/ejsice/index 
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26 

representing a significant step in the evolution of data management. The fundamental characteristic of 

Blockchain is its immutability (Hofmann F. et al., 2017). Once data has been recorded on a block of the 

chain, it becomes permanent and cannot be altered or deleted. 

Moreover, Blockchain provides an ideal environment for integrating data analysis techniques. Thanks to 

its distributed structure and the availability of a complete historical record of transactions, Blockchain 

allows data analytics algorithms to extract useful information and identify significant patterns or trends in 

the data (Choi M. et al., 2019). In particular, Blockcerts are an innovative application of blockchain 

technology in digital credential management. Blockcerts are a standard format for the digital expression 

of certificates, credentials, and other types of attestations of skills or achievements. This format, developed 

by the MIT Media Lab, leverages blockchain technology to ensure digital credentials' authenticity, 

integrity, and transparency. In practice, a Blockcert is a digital certificate recorded on the Blockchain, thus 

creating a permanent and immutable trace of the certificate itself (Gräther W. et al., 2018). Each Blockcert 

contains detailed information about the attestation it represents, such as the name of the title or skill, the 

date of achievement, the issuing entity, and other relevant information. Registering a Blockcert on the 

Blockchain involves creating a transaction containing the document's digital fingerprint, or hash. 

. Once this transaction has been confirmed and added to the Blockchain, the Blockcert becomes available 

for public and independent verification. The distinctive feature of Blockcerts is that they allow holders to 

share their digital credentials securely and transparently without the need for intermediaries or central 

authorities. 

Moreover, since Blockcerts use the Blockchain, they remain immutable and resist manipulation, thus 

ensuring the long-term authenticity of credentials (Jirgensons M. et al., 2018). Blockcerts are an innovative 

way to issue, manage, and verify digital credentials using blockchain technology. This standard offers 

numerous advantages, including increased security, transparency, and efficiency in the accreditation and 

verification process of skills and achievements. Adopting open badge and notarized blockcerts systems in 

the Blockchain for validating degrees has become a reality in several Italian public universities. In 2019, 

the Universities of Padua and Milano-Bicocca were the first in Italy to use Cineca's Bestr platform, 

implementing open badges and blockcerts to certify academic degrees on Ethereum, the public Blockchain 

used for Bestr certificates. Both have also participated in an international project led by the MIT Media 

Lab to create an ecosystem to ensure the portability and verifiability of academic institutions' degrees 



 
 

 
 
European Journal of Social Impact and Circular Economy - ISSN: 2704-9906  
DOI: 10.13135/2704-9906/12054 Published by University of Turin http://www.ojs.unito.it/index.php/ejsice/index 
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27 

without consulting the issuing entity. With the continuous development of the educational and professional 

landscape, Open Badges thus emerge as a fundamental tool for unlocking the potential of continuous 

learning and enhancing the skills acquired. Open Badges represent an innovative form of digital 

certification with the primary goal of enhancing the skills of individuals and promoting a culture of 

continuous learning. 

  

3. Goals 

Digital badges represent an innovative form of recognition of the skills and achievements of individuals, 

using technology to offer a more personalized and flexible learning experience. These badges attest to the 

acquisition of specific skills or milestones. One of the main objectives of digital badges is to motivate 

individuals to engage in learning and achieve specific goals. These badges provide a tangible form of 

recognition for acquired skills, whether formal knowledge gained through academic courses or informal 

skills developed through work or volunteer experiences. Additionally, digital badges allow for recognising 

skills and abilities that traditionally might not have been valued or recognized, such as critical thinking, 

collaboration, and leadership. Another essential objective of digital badges is to promote the development 

of individuals' metacognitive skills, particularly self-regulation abilities. Through digital badges, learners 

can set their learning goals, monitor their progress, and reflect on their learning experiences. This process 

of metacognitive reflection helps individuals become more aware of their capabilities and develop 

effective strategies to improve their learning over time. They offer students a way to receive immediate 

feedback on their learning from both teachers and peers. Personalized feedback, provided through personal 

dashboards, helps students better understand the objectives and tasks required to complete the course and 

reflect on their progress over time. The future of Open Badges looks exciting and full of potential. Digital 

badges are likely to continue to evolve and become more embedded in the educational and professional 

environment (Clements K. et al., 2020). 

Among future trends, greater recognition of non-formal and informal learning through digital badges and 

increased adoption of badges as a tool for recognizing skills in the workplace are expected. Furthermore, 

digital badges are predicted to become increasingly personalized and adaptable to the needs and interests 

of individual learners. Thanks to technology, badges will be able to be integrated into a wide range of 



 
 

 
 
European Journal of Social Impact and Circular Economy - ISSN: 2704-9906  
DOI: 10.13135/2704-9906/12054 Published by University of Turin http://www.ojs.unito.it/index.php/ejsice/index 
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28 

platforms and digital environments, enabling individuals to quickly and effectively display and share their 

skills and achievements. 

Open Badges are powerful tools for recognizing skills and supporting individual learning. They contribute 

to promoting a culture of lifelong learning adapted to the needs of the contemporary world. 

In particular, the university plays a crucial role in promoting the economic growth and resilience of the 

country through a series of initiatives and services it provides to individuals. First, it offers innovative and 

relevant academic programs that equip students with the essential digital and technological skills needed 

to meet the challenges of the modern workplace. These skills include knowledge of digital tools and 

platforms, the ability to analyze data critically, and flexibility in adapting to rapid technological changes. 

Additionally, the university fosters innovation and economic development through research and 

collaboration with industry, contributing to creating and disseminating cutting-edge knowledge and 

technologies. Simultaneously, it encourages entrepreneurship and innovation among students and 

academic community members, providing support and resources to turn ideas into successful 

entrepreneurial ventures. 

  

3.1 Social Impact of Digital Credentials 

Digital credentials, particularly Open Badges, play a transformative role in modern education and labour 

markets by promoting inclusivity and accessibility. These tools democratize recognising skills and 

competencies acquired through formal and non-formal education, thus supporting lifelong learning 

pathways. This inclusivity is pivotal in fostering equal opportunities for all learners, regardless of 

socioeconomic background. 

Open Badges serve as a bridge between education and employment, providing a transparent and verifiable 

way to showcase soft skills and non-traditional learning experiences. These experiences are often 

undervalued in conventional education systems. The visibility provided by Open Badges not only aids 

learners in underserved communities but also encourages diverse hiring practices among employers, 

thereby promoting a more inclusive workforce. 

Open Badges, when implemented, can significantly impact social mobility. They provide a verifiable and 

respected method to display one's skills and achievements, empowering individuals to advance their 

careers and educational pursuits more effectively. This is particularly beneficial for marginalized groups 



 
 

 
 
European Journal of Social Impact and Circular Economy - ISSN: 2704-9906  
DOI: 10.13135/2704-9906/12054 Published by University of Turin http://www.ojs.unito.it/index.php/ejsice/index 
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29 

who may lack traditional academic credentials but possess valuable skills gained through practical 

experience. 

Open Badges also enhance educational and occupational mobility across borders by facilitating more 

accessible validation of skills and achievements. This global recognition can lead to more excellent 

employment opportunities and contribute to economic growth, thus supporting the sustainable 

development goals of reducing inequality within and among countries. 

  

3.2 University of Turin- Open Badge case study 

The adoption of Open Badge and notarized Blockcerts systems on blockchain for the certification of 

academic qualifications has become a reality in several Italian public universities. This innovation 

simplifies the process of validating qualifications and complements the issuance of traditional certificates. 

In 2019, the Universities of Padua and Milan-Bicocca were the first in Italy to use the Bestr platform to 

certify their academic qualifications through Open Badge and Blockcerts. Both universities also 

participated in an international project led by the MIT Media Lab aimed at creating an ecosystem to ensure 

the portability and verifiability of academic qualifications without needing to consult the issuing 

institution. 

The University of Turin (UniTo) has now joined the list of six Italian universities using blockchain-

notarized Blockcerts via Bestr, positioning itself as the second among large universities to adopt this 

innovation. By promoting digital credentials, UniTo contributes to spreading a culture that values digital 

skills and aligns with the objectives outlined in the National Recovery and Resilience Plan (PNRR). These 

efforts are consistent with PNRR initiatives focused on enhancing active labor market policies, 

professional training, and the national education system. 

UniTo’s promotion of digital credentials not only ensures students' skills keep pace with industry demands 

but also plays a significant role in fostering lifelong learning and encouraging adult participation in 

professional training and skills development opportunities. 

Specifically, the University of Turin has developed its first ecosystem for (micro)digital credentials 

through the "Premialità 2023" project. Micro-credentials are a significant tool for certifying short, targeted 

learning experiences, in compliance with Article 6 of Law 341/1990, which pertains to focused training 

and supplemental educational services. The project introduced several measures to optimize and automate 



 
 

 
 
European Journal of Social Impact and Circular Economy - ISSN: 2704-9906  
DOI: 10.13135/2704-9906/12054 Published by University of Turin http://www.ojs.unito.it/index.php/ejsice/index 
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30 

various aspects of creating and assigning digital credentials at the university while also implementing 

technical innovations. 

The most notable innovation was the creation and issuance of the university’s first digital credentials tied 

to academic qualifications. Particular attention was given to providing a distinct visual identity for UniTo’s 

Open Badge and Blockcerts that certify the attainment of academic titles. Defining a graphic identity for 

Open Badges involved a multidisciplinary collaboration, including the Web and E-learning Editorial 

Office of the School of Management and Economics, technical-administrative staff, and teams responsible 

for multimedia systems and e-learning infrastructures and Staff E-Learning, Online Collaboration and 

Architecture. The multidisciplinary approach and synergetic collaboration between these different 

structure contributed significantly to the success of the creative process.  

Another significant innovation was the introduction of a previously unused type of digital credential: 

Blockcerts. The Bestr platform allows accredited bodies to create and issue digital certificates, called 

Blockcerts, which are used in particular by universities to certify degrees. Blockcerts are digital certificates 

leveraging blockchain technology to guarantee the authenticity and security of data. Developed as an open-

source solution by MIT Media Lab, Blockcerts allow institutions to issue, verify, and store digital 

certificates in a decentralized and transparent manner. An institution can then create Blockcerts and 

register the fingerprint (hash) of the document (notarisation) on a blockchain. The blockchain is like an 

immutable ledger that proves the existence of the certificate. After issuing, the Blockcerts are sent to 

recipients, who can store them on personal devices or digital wallets. Verification of the certificate’s 

authenticity is straightforward, relying on public and secure blockchain data, eliminating the risks of fraud 

or forgery. 

The notarisation process does not involve storing personal user data on the blockchain, ensuring the 

information's security. The Blockcerts certificate contains detailed information about the certification, 

including the visual of the Open Badge, the issuing university, the graduate's name, the degree programme, 

the EQF levels, the date of graduation and the digital signature of the Rector. In the UniTo context, the 

Rector's digital signature and the University of Turin logo complete the certificate and provide elements 

of authenticity. This process helps to ensure the integrity and transparency of the digital credentials, 

underlining the University of Turin's commitment to the adoption of innovative technologies for the 

reliable management of academic certificates (Presutti K. et al. 2023). 



 
 

 
 
European Journal of Social Impact and Circular Economy - ISSN: 2704-9906  
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31 

UniTo has also optimized the process of assigning digital credentials as part of the "Premialità 2023" 

project.  

The Bestr platform handles Open Badge assignments through a process that typically involves the creation 

and uploading of a .csv file containing the learner's personal information required to assign the digital 

certificate. However, in order to facilitate and speed up this process, especially considering the detailed 

information associated with graduates, an integration between Bestr and the Esse3 platform has been 

implemented. Thus, the graduate will have the possibility to receive the certificate in the form of an Open 

Badge as well as in the form of Blockcerts in combination with the OB. This additional option guarantees 

the permanent authenticity of the certificate on the public Ethereum blockchain. In order to receive the 

Blockcerts, the graduate must download the Blockcerts Wallet app on their mobile phone and save their 

passphrase, thus obtaining a unique identifier associated with the Blockcerts. The app plays a key role in 

managing the Blockcerts identifier and communicating it to organisations authorised to issue these digital 

credentials. It will also enable the storage and sharing of all Blockcerts received. Once in possession of 

the identifier, the graduate must notify the university of his or her wish to be allocated the Blockcerts.  

By adding the organisation to the authorised issuers within the app, the graduate can use the mobile device 

to scan the QR code provided by the Bestr English page and add the University of Turin as an issuer. At 

this point, Bestr will be able to write the Blockcerts and store them on the blockchain. The process takes 

time: the graduate will be notified by email when the Blockcerts are ready and can find them on their Bestr 

profile. To access them, visit the 'My Badges' page on Bestr. This innovative and automated approach 

dramatically simplifies the collection of Blockcerts, while guaranteeing the security and permanent 

verifiability of the credentials via the blockchain (Presutti K. et al. 2023).  

In the future, this process could be further refined, paving the way for greater integration and automation 

of processes related to digital certificates.  

 

3.3 Survey 

In the context of the Project, the Orientation, Tutoring and Placement (OTP) office initiated a detailed 

investigation through an online survey sent to 357 learners, all recipients of OB and part of the project's 

target. These learners come from various study paths, including 134 graduates from a Master's Degree in 

Economics and Management, 111 graduates from a Master's Degree in Business Administration, 86 



 
 

 
 
European Journal of Social Impact and Circular Economy - ISSN: 2704-9906  
DOI: 10.13135/2704-9906/12054 Published by University of Turin http://www.ojs.unito.it/index.php/ejsice/index 
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32 

graduates from a Master's Degree in Environmental, Cultural, and Territorial Economics, and 26 graduates 

from the Master's Degree in Statistical and Economic Methods for Decisions. The survey aimed to record 

the pre-existing knowledge of digital tools and explore the learners' expectations. Data were collected 

through questionnaires, some of which were completed non-anonymously to ensure greater accuracy in 

the responses. Additionally, the questionnaire was extended to another 1,200 OB recipients at UniTo who 

participated in doctoral courses, professional courses, seminars, and other training events. This data 

collection extension was anonymous to encourage honest participation (Presutti K. et al., 2023). 

Simultaneously, 171 companies were selected according to specific criteria, including 50 companies that 

hosted curricular interns from the project's target group. These 79 companies hosted curricular interns 

from the Degree Programs in Economics and Management and Business Administration during the period 

from 04/01/2022 to 03/31/2023, 13 companies that participated in the Job Orientation program in the 

academic year 22/23 and 29 exemplary companies that hosted more than five curricular interns from the 

School of Management and Economics (SME) Study Programs in the indicated period. The purpose of 

the survey of these companies was to investigate their awareness and use of digital credentials such as 

OBs and Blockcerts, and to gather feedback on the effectiveness of the information content conveyed 

through these credentials, particularly in relation to recruitment activities. 

Later, the questionnaire was distributed to include companies that had signed agreements for conducting 

internships and those that had requested the publication of announcements for curricular internships. The 

OTP office of the School of Management and Economics at UniTo managed these administrative 

processes. As of 06/30/2024, 255 questionnaires had been sent out. 

The results of this survey are expected to provide valuable insights into the perspectives and expectations 

of learners and companies regarding digital tools and certifications. These insights will enable the 

development of targeted strategies and interventions to improve the integration of such tools in the 

academic and work environments, potentially transforming how we approach education and recruitment. 

The survey found interesting things about learners' adoption of OB and corporate recruiters' perceptions 

of them. The data collected show that OBs are increasingly widespread among learners, who use them as 

concrete evidence of their skills and abilities. However, it was observed that most corporate recruiters 

need more knowledge of this form of skill recognition. 



 
 

 
 
European Journal of Social Impact and Circular Economy - ISSN: 2704-9906  
DOI: 10.13135/2704-9906/12054 Published by University of Turin http://www.ojs.unito.it/index.php/ejsice/index 
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33 

The analysis of the results from the questionnaires shows that only 30 out of 444 questionnaires sent to 

companies received responses, and just seven companies had received CVs or LinkedIn profiles that 

included OBs. On the other hand, among the anonymous learners who responded to the questionnaire (101 

in total), 57 had already included OBs on their CV/LinkedIn profile or website/email. Nine of the non-

anonymous learners (17 responses) incorporated OBs into their online documents. These data highlight a 

discrepancy between the adoption of OBs by learners and their presence in corporate recruitment 

processes. However, the absence of prior studies in this area presents a significant research opportunity, 

which could help bridge this gap and provide further insights into the effectiveness of OBs in the 

workplace context. 

4. Conclusion 

Open Badges represent a fundamental resource for learners, offering various advantages that underline 

their importance and usefulness in the academic and working context. These tools are characterized by a 

powerful visual impact that makes them particularly effective in communicating acquired skills. 

Moreover, their open and interoperable nature allows any system that supports the open-source standard 

to read their metadata through public and international tools like validators. It is important to emphasize 

that OBs are guaranteed by the issuing entity and certified on the Bestr platform, thus offering recognized 

and reliable validity. Among the main advantages of OBs for learners is the increased spendability and 

verifiability of acquired skills. The presence of OBs in digital CVs makes them more precise and 

communicative, facilitating participation in e-recruiting selections and offering the possibility to verify 

skills in real time without intermediaries. OBs enhance acquired skills and make them visible in the 

learner's OB e-portfolio, thus highlighting their educational and professional path. This improves their 

credibility in the eyes of potential employers. This aids their growth and employability. Another 

significant advantage is sharing digital credentials with educational entities or companies internationally 

through social networks like LinkedIn. By downloading and sending the badge image from the dedicated 

page or linking it directly, recruiters can verify the integrity and validity of the OB as though they had 

contacted the issuing entity (UniTO)  for confirmation. Open Badges represent a valuable tool for learners, 

offering a range of advantages that enhance their skills and integration into the academic and working 

world (Devedzic V. et al., 2015). 



 
 

 
 
European Journal of Social Impact and Circular Economy - ISSN: 2704-9906  
DOI: 10.13135/2704-9906/12054 Published by University of Turin http://www.ojs.unito.it/index.php/ejsice/index 
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Adopting digital credentials through Open badges and Blockcerts represents a significant step towards 

modernization and innovation in the Italian academic sector. This approach simplifies the qualification 

validation process and is crucial in creating a dynamic and transparent ecosystem for managing academic 

credentials. Furthermore, the integration of new technologies, like the Bestr platform, and the existing 

student information management system, like Esse3, represents a tangible example of how technology can 

simplify and accelerate administrative processes while ensuring the security and authenticity of digital 

credentials. 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 
 

 
 
European Journal of Social Impact and Circular Economy - ISSN: 2704-9906  
DOI: 10.13135/2704-9906/12054 Published by University of Turin http://www.ojs.unito.it/index.php/ejsice/index 
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