Microsoft Word - 4. Research explorative studies.doc


Europe’s Journal of Psychology 3/2009, pp. 25-44 

www.ejop.org 

 

 

 

Qualitative Approach to Clinical Psychology. Explorative Studies 

 

 

Lara Tagliapietra 

Psychoterapist  

 

Tatiana Alina Trifan 

University of Padua 

 

Laura Raineri 

University of Padua 

 

Adriana Lis (coord.) 

University of Padua 

 

 

Abstract 

This article is aimed to present a new approach to clinical research and also to 

clinical work based on Grounded Theory and on the software developed from it, 

Atlas.ti. It includes two practical applications of this software, one is the analysis of a 

clinical interview and the other the assessment of nine interviews taken with the Five 

Minutes Speech Sample belonging to five couples of parents. As it is presented below, 

each analysis was performed as a circular process, starting from the data, grouping 

them into categories, creating codes and then returning to the data in order to 

sustain them and to establish relations between them. In our view, this is a new and 

interesting way of approaching clinical data which gives the clinician the possibility of 

developing a deeper understanding of the patient/client without loosing 

himelf/herself in the theories of the psychological orientation the psychotherapist 

belongs to. 

 

Keywords – Grounded Theory, Five Minutes Speech Sample, clinical psychology, 

Atlas.ti, qualitative research, clinical psychology  

 

 



Europe’s Journal of Psychology 

 

 26 

 

Strass and Corbin, 1990, p. 191 

 

 

Introduction 

 

“Every human being is building a model of the world based on a combination of 

genetically determined factors and the personal experience. A “model” 

comprises all the experiences, all the generalizations corresponding to the 

experiences and all the rules that govern the generalizations. [...] There are not 

two identical models of the world.” (Gordon, D., 1992). 

 

The person we have in front of us is narrating herself and is representing what is 

said to her based on her own experience. Generally we try to organize all the 

types of input we receive (sensorial, perceptive, cognitive, etc.) in such a manner 

that they acquire a significance for us in order to be able to use them later. In 

other words, each of us has a subjective representation of reality based on which 

we process and filter the inputs that arrive to us form this reality. The way in which 

a person perceives and makes representations (symbolizes) of the stimuli is related 

to this subjective process of selecting information from the environment (material, 

social, etc.). This is a process that selects the data that corresponds to or confirms 

our needs and our experiences, more or less pleasant, and at the same time 

blocks the entrance in the consciousness of the information perceived as 

threatening for the Self.  

 

This universal inclination, to appropriate ourselves of the world based on subjective 

schemes, is revealed through language. The way in which we speak and mostly 

the way in which we organize our speech (how we speak) is a lent that reveals 

our unique point of view, of which we are not always aware (Wittgenstein, 1953). 

“We are not trying to generalize but rather to specify. We specify the conditions in 

which our phenomena exist, the actions/interactions that they concern and the 

associated results and their consequences. This means that our theoretical 

formulations are applied to these situations or circumstances and not to others. 

When we change the conditions, then the theoretical formulation should also 

change in order to adjust itself to the new conditions. The goal of a grounded 

theory should be always kept in mind.” 



Qualitative Approach to Clinical Psychology. Explorative Studies 

 

 27 

In light of the previous assertions it is obvious that we cannot reduce the person to 

the symptom, because every person perceives and lives a certain discomfort 

differently, based on his/her own experiences and resources. 

 

It is a common idea among psychologists that is more important not what a 

person says, but how she says it (Reich, 1958; Jefferson, 1973). For example, if for a 

person the expression “feeling bad” may mean a physical sufferance, for another 

may mean sadness, for another depression, etc. The discomfort, actually, is 

symbolized differently, depending on the person that experiences it. 

 

For this, when one speaks about clinical report, it is worth analyzing also the way in 

which the patient/client organizes his speech. 

 

If we are not able to catch the true significance the patient gives to his/her 

discomfort, to listen to him/her without preconceived ideas, then we will engage 

ourselves for sure in a deaf dialogue without any real benefit for both sides.  

 

In order to reach such an objective, in the pshychoterapeutical environment we 

can avail our self of the ideas confirmed by Grounded Theory. Following such a 

thinking logic actually is possible to stress some key-words or codes of the patient’s 

speech and later to establish cause-effect relations between them.  

 

The relations that emerge in this way will help us understand how the patient 

perceives his discomfort, how he lives it and how he relates it with his personal 

history. In other words, it helps us create a mental map of the discomfort 

perceived by the person. This is a scheme useful for the psychotherapist in order to 

create an adequate image of the person, to make intervention hypothesis and 

which takes into account not only what the patient says, but “how he says it”.  

 

Often it is not the event that generates the trauma, but the significant that we 

assign to it. This is why what for a person has the subjective significant of a big 

trauma, for another is just an easy surpassable event. 

 

Grounded Theory 
 

Within scientific research there is always a strong debate between those that 

prefer quantitative methods and those who prefer qualitative ones. The first ones 

are those that have built the standards in experimental research and in 

researches performed on a large number of subjects and which use sampling 



Europe’s Journal of Psychology 

 

 28 

criteria and statistical analysis techniques. On the other side, the qualitative 

method uses procedures of qualitative nature both at the level of collecting the 

data as well as the level of analyzing them. The gathering data procedures 

include: interviews, group discussions, observations, journals; while the analysis 

procedures include coding, categorizations and systematic confrontation 

between the categories and their dimensions. Such research is often defined as 

an explorative one, opposite to “classical” scientific research aiming to confirm / 

disconfirm initial hypothesis. 

 

Among the qualitative methods used in the scientific research we can list: Focus 

Group, Speech Analysis, Conversation Analysis, Grounded Theory and 

Phenomenological Interpretative Analysis.  

 

One of the frequently used and recognized methods in the academic 

environment is the method called Grounded Theory. This method was developed 

inside the sociological environment from the collaboration between Glaser and 

Strauss which have “discovered” it during a study on the awareness of death 

(Glaser e Strauss, 1967). In their work these authors have emphasized how, in the 

past, research was performed in an environment artificially separated from the 

daily clinical practice and how such artificiality depended on the separation 

between the data collection phase and the data analysis phase. Glaser and 

Strauss have proved that sociological and psychological theories can base 

themselves on qualitative data and that such data should not be seen just as a 

support to the quantitative data. 

 

The connection between qualitative and quantitative methods can be 

understood in different ways: from some points of view, these methods are 

alternative and opposed, while from other points of view these are compatible 

and even complementary (Mantovani, 2003). 

 

Glaser and Strauss intended to create a method which would allow them to go 

from data to theory, so that theory would emerge from the data in the purest 

intuitive way. The theories should emerge during research and should be read  

within the data they were grounded in. The methodology suggested by 

Grounded Theory allows a wider and more accurate data collection and also 

coding in categories which, differently from the traditional content analysis, are 

neither predefined nor mutually exclusive. The categories are identified through a 

coding process which in the initial phases of the research is mostly descriptive; 

with the advancement of the research, which emerges little by little from the 



Qualitative Approach to Clinical Psychology. Explorative Studies 

 

 29 

data, the researcher produces codes from categories based on the data and on 

the context, categories which are not “borrowed” from the pre-existing theories of 

the research environment. 

 

What seems like a “discovery” is in reality the result of the researcher’s activity of 

mutual influence between the data and the conceptualization emerging little by 

little, the data collecting and the analysis not being separate, but 

interconnected. The relationship between theory and data cannot be solved in 

the favour of one or the other. A characteristic element of Grounded Theory is, 

actually, the “circular” conception of the research process. Such circularity leads 

the researcher reflecting continuously on the research process and on the single 

phases in the light of all the others. 

 

The data analysis happens mainly through a process defined as “coding” which 

consists in individualizing a significance or a conceptual category inside the 

complex of data which is closer to the subject’s own words. Confronting the 

various conceptual categories, one is able to extract a more general significance   

starting from the established categories and which can be a base for explaining 

the examined phenomena. Such process should happen through a circular path 

and not an inductive one. Little by little, through the coding, new hypothesis are 

formulated.  

 

It appears clearly how, in this process, the interpretative act of the researcher 

becomes explicit. The researcher, working rigorously and systematically, codes 

and translates into categories the words of the subjects.  

 

Atlas-Ti 
 

ATLAS-TI is a software for qualitative analysis developed in Germany by Thomas 

Muhr in the mid-90’s. This program is based to certain extent on Grounded Theory 

because of the flexibility of its operational modalities and the capacity to 

generate theories through the interaction between the researcher and the data.   

 

The program offers instruments for visualising the characteristics and the relations 

between the data without loosing the complex direction and meanings of the 

research. Moreover, it facilitates an intuitive and creative approach to the data, 

assuring in the same time a certain systematisation of the research.  

 



Europe’s Journal of Psychology 

 

 30 

Atlas was programmed to facilitate the development of a theoretical model firmly 

founded on the text, meaning that it produces scientific knowledge putting in 

interaction the researcher’s analysis categories with the significances constructed 

by the subjects during their speech. The network structure of the program recalls 

the usage of interconnection which is based on Grounded Theory.  

 

This is a very versatile program which allows you to make progresses in your 

research while advancing on different paths according to the research objectives 

established from time to time by the researcher. It allows the researcher to follow 

a path closed to that of the “pencil and paper” method, but with the advantage 

of making all the operations very fast and systematic and also allows an 

immediate interface for the data visualization. 

 

The operations one needs to perform in order to work with ATLAS are: the creation 

of hermeneutic units, coding the material, analysis of the relations between the 

codes and the visualization of the conceptual maps. Once the coding is 

performed, Atlas facilitates the formal organization of the data which make easier 

the operations of synthesising the results. It is also easy to recuperate the 

quotations from the text and to compare them. With the help of graphic outputs 

and the creation of networks one can easily organize and visualize the data 

according to the research goals, or, for the analysis, to create mental maps in 

order to illustrate theoretical development. 

 

Muhr resumes the logic of Atlas in his so-called vise principle: visualization, 

integration, serendipity and exploration. The program allows actually to visualize 

the property of the objects and their relations (Visualization), to not lose sight of 

the global significance  of the texts while working on specific levels (Integration)  

and to maintain an intuitive and innovative approach of the texts (Serendipity 

and Exploration). 

 
Possible Practical Applications 

 

Analysis of a clinical interview 

 

In these pages we are going to present the analysis of a clinical interview done 

with the help of the Atlas-Ti software.  

 

All the codes have been extracted from the speech of the patient and 

correspond to the exact words pronounced by the patient, while the relations 



Qualitative Approach to Clinical Psychology. Explorative Studies 

 

 31 

between the codes were created taking into consideration the order in which 

they appeared throughout the interview.  

 

In the quoted example we can find as the central nucleus of the patient’s 

discomfort in the depressive cycle: 

 

Iniziativa - Rinuncia/Rifiuto – Delusione – Sentimenti Depressivi  

Initiative – Renunciation/Refuse – Disappointment – Depressive Feelings 

 

 

 

 

 

 

 

 

 

 

 

 

Such central nucleus is composed of more specific components which represent 

the “false believes” of the patient and which condition the way in which s/he 

observes and relates with the surrounding environment.   

 

In the analyzed interview, actually, the speech of the patient is organized around 

the expression of the following needs and affective states: 

 

* the need to have someone beside (usually associated with their own beliefs), 

connected with * the fear of being abandoned and with * the fear of not being 

disappointed, which generate * distrust of others (associated with ruminations); 

this distrust leads to * the tendency to distance oneself from other people when 

one thinks he/she is being judged, which generates the * relating difficulties and, 

implicitly, fuels the * panic generated by being abandoned without explanation. 

 

Together with the * feeling of discomfort in interacting with the others, these lead 

to the isolation, as part of the depressive cycle (Beck’s depression triad includes 

isolation as attitude that fuels the collapse into depression).  

 

Iniziativa 
Innitiave  

Rinuncia/Rifiuto 
Renunciation/Refuse 

Delusione 
Disappointment 

Sentimenti depressivi 

Depressive Feelings 



Europe’s Journal of Psychology 

 

 32 

Beck’s triad (DEPRESSION- ISOLATION- SOCIAL REFUSAL- INCREASING DEPRESSION) can 

be presented in this case as a mix of feelings such as disappointment, dysphoria, 

anger and discomfort.  

 

The analysis of how the patient organizes his/her speech helps us formulate 

diagnostic hypothesis about his/her sufferance without losing sight of the 

subjective significance s/he gives to such a pain. Every discomfort, actually, 

although called the same, as, for example, depression, can have a completely 

different significant in the context of different personalities. 

 

An analysis performed in this way allows us to capture the situations that are 

“causing” the depressive feeling inside the patient, and, at the same time, reveals 

the mental schemes on which these feelings arise.  

 

The first graphic makes a resume of the mental map of the depressive disorder of 

the patient.  



Qualitative Approach to Clinical Psychology. Explorative Studies 

 

 33 

Graphic 1:  Mental Map of the Patient’s Discomfort 

is associated with

is part of

is cause of

is cause of

is part of

is part of

is associated with

is associated with

is part of

is part of

is part of

is cause of

is part of

is cause of

is cause of

is associated with is associated with

is associated with

is associated with

is associated with

is part of

is cause of

is part of

is cause of

is part of

is part of

bisogno di avere qualcuno accanto

cicolo
tentativa-regettazione-delusione
disaggio

delusione

difficolta' relazionali

diffidenza degli altri

disaggiodisforia

disorganizzazione causata
dall'abbandono

famiglia poco supportiva

figlia vista come appoggio della
famiglia

isolamento(cicolo depressivo)

panico generata dall'essere
abbandonata senza spiegazioni

paura di essere abbandonata

paura di non essere delusa

problemi famigliari

rabbia

scarsa sintonizzazione fra lo stile
genitoriale e i bisogni della figlia

sentimento di disaggio
nell'interagire

tendenza di allontanarsi dalle
persone quando pensa di essere
giudicata

tendenza di sminuire i problemi
da parte dei genitori(madre)

autoilusioni

rimuginazioni



Europe’s Journal of Psychology 

 

 34 

Analysis of the Five Minutes Speech Interviews through Atlas-Ti 
 

Introduction 

 

In the field of text analysis, Atlas.Ti appears as an extremely useful and versatile 

software created especially with the goal of making easier the qualitative 

investigation of the contents that constitute the research object. Especially, the 

program, exactly for the network model on which it is based, facilitates the 

organization of the data and the synthesis of the results based on the guidelines 

established by the researcher. 

 

Goal 

 

Assessing 9 Five Minutes Speech interviews belonging to 5 couples of parents (in 

one of these couples the father was deceased) through the Atlas-ti software. 

 

Sample description: 

 

Family 
 
Child’s gender 

 
Marital situation 

Age 

Mother 

Work 

Mother 

 
Child’s age 

 N°  

sons 

           

F  F  Married  37 Civil servant  6 years  2 

C1  M  Married  43 Collaboration  4 years  3 

C2  F  Married  38 Agriculture  5 years 1 month  2 

M  F  Married  35 Nurse  4 years 1 month  2 

D  M  widow 45 House wife  4 years 7 moths  1 

 

 

The reading of the interviews with the help of this software makes immediately 

visible the distribution of the variables, coded with the help of the Five minutes 

speech, for the 5 couples of parents analysed, as represented in Table 1. 

 

Table 1 

 

-------------------------------------------------------------- 

                       PRIMARY DOCS 

CODES                  1   2   3   4   5   6   7   8   9 Totals 

--------------------------------------------------------------- 

Initial negative phr   0   0   1   0   0   0   0   0   0   1 



Qualitative Approach to Clinical Psychology. Explorative Studies 

 

 35 

Neutral initial phra   0   1   0   1   1   1   0   0   0   4 

positive initial phr   1   0   0   0   0   0   1   1   0   3 

positive adjective     1   3   1   0   3   1   3   4   0  16 

criticism              0   0   2   0   0   0   0   0   0   2 

details referring to   0   0   0   0   0   1   0   0   0   1 

insatisfaction         0   0   1   4   0   0   0   0   0   5 

negative relation      0   0   2   0   0   0   0   0   0   2 

neutral relation       0   1   0   1   0   0   0   0   3   5 

positive relation      2   0   0   0   1   1   2   1   0   7 

sacrifice              0   0   0   1   0   0   0   0   0   1 

statements of attitu   1   0   0   1   0   0   0   0   0   2 

-------------------------------------------------------------- 

Totals                 5   5   7   8   5   4   6   6   3  49 

 

For example, the first subject is distinguishing himself by: 

A positive initial phrase   

A positive adjective  

Positive relations  

Statements of attitude. 

 

This type of coding makes the subject fell into the macro-category defined as 

“low expressed emotion”. 

 

The same reading can be done for the other 9 subjects. 

 

The next step was that of creating outputs that allowed us an immediate reading 

of the expressions (codes) in order to make the difference between high 

expressed emotion and low expressed emotion, like in the examples that follow. 

The various codes presented in Table 2 indicate the position of the phrase inside 

the text: for example, the phrase “our relationship is a good one” was said by the 

first subject (P1) in the second sentence of the speech (1:2). 

 

Table 2: 

 

Subject 1: P 1: MAMMA-F 
 
 

P 1: 1:1  (4:4)  

Codes: [frase iniziale positive – initial positive phrase]  

 

è molto… è simpatico – she is very … she is funny 

 

 

P 1: 1:2 (11:11)   



Europe’s Journal of Psychology 

 

 36 

Codes: [relazione positive – positive account]  

 

il nostro rapporto è buono – our relationship is a good one 

 

 

P 1: 1:3 (13:13)   

Codes: [aggettivo positive – positive adjective]  

 

è una brava bambina – she is a good girl 

 

 

P 1: 1:5   (25:27)  

Codes: [relazione positive – positive relationship]  

 

poi insieme facciamo tutto ma con tutti – then we do everything but with all the 

others 

e due perché siamo sempre insieme cioè li portiamo a nuoto, cioè sono sempre con  

me i bambini non li lascio quasi mai in giro – and because we are always together 

meaning that we take them to swim, meaning the children are always with me,  I 

never let the children by themselves  

 

 

P 1: - 1:6   (13:13)  

Codes: [statements of attitude]  

 

 io le voglio tanto bene – I love my children a lot 

 

LOW EXPRESSED EMOTION 

 

 

 

Subject 3: C1 MAMMA 

 

P 3: - 3:1 (3:3)    

Codes: [frase iniziale neutral – initial neutral phrase]  

 

Dunque non è che stiamo molto insieme perché io lavoro e poi anche quando sono 

a casa va beh ci sono i lavori e cucino e stiro, magari ci sono le cose di casa sicche 

stiamo poco, cioè anche se stiamo insieme lui guarda la televisione e io faccio altre 

cose, - So, is not like we spend so much time together because I work and even when 

I’m at home, well, there are a lot of things and a cook and iron, maybe there are 

things to do in the house and this is why we spend so little time together, meaning that 

even when we are together he watches TV and I’m doing other things 

 

 

P 3: - 3:2 (3:3)    

Codes: [criticismo - criticism]  

 

 



Qualitative Approach to Clinical Psychology. Explorative Studies 

 

 37 

è terribile – he is terrible  

 

 

P 3:- 3:3  (3:3)    

Codes: [criticismo - criticism]  

 

 è schizzato – he is agitated  

 

 

P 3: - 3:4 (3:3)    

Codes: [aggettivo positive – positive adjective]  

 

mi sembra che sia un bambino intelligente, anche troppo – it seems to me that he is a 

very intelligent child, even too much 

 

 

P 3: - 3:5 (3:3)    

Codes: [relazione negative – negative relationship]  

 

non ho tanta pazienza io con lui, non ne ho proprio, esplodo, urlo, esagero – I do not 

have much patience with him, I do not have any patience at all, I explode, scream, 

exagerate 

 

 

P 3: - 3:6  (3:3)    

Codes: [insoddisfazione – insatisfaction]  

 

ecco non vedo l’ora che cresca così dopo spero che si arrangi, beh lui è nato… è 

nato per sbaglio nel senso che non lo volevamo, e allora ogni tanto mi capita di dire 

e di pensare che se non ci fosse forse sarebbe meglio – look, I just want him to grow 

up and like this he can take care of himself, well he was born... but he was born by 

mistake meaning that we didn’t want him, and every now and then happens to me 

to say and think that it would have been better without him 

 

 

P 3: - 3:7 (3:3)    

Codes: [relazione negative – negative relationship]  

 

poi io avevo lavato e lui per dispetto andava sopra – then after cleaning the floor, he 

walk on disrespectfully   

 

 

Table 3 reproduces, through graphs, the “quotations” or better said the 

expressions with which the mothers belonging to the two macro-categories, 

“HIGH EXPRESSED EMOTION” and “LOW EXPRESSED EMOTION”, have described 

HIGH EXPRESSED EMOTION 



Europe’s Journal of Psychology 

 

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their child. At the same time, for each mother the presence and the quality of 

variables coded by the “FIVE” interview (initial phrase; relation; adjectives; etc.) is 

visible. Given the small sample used for the study, only one mother enters the 

macro-category “HIGH EXPRESSED EMOTION”. 

 

The first graphic shows that, when speaking about her own child, this mother tends 

to use mostly negative descriptions. Actually, throughout the discourse, feelings of 

insatisfaction and devaluating representations prevail and these interweave with 

difficult relationships.  

 

This is the case of an unwanted child, born in an adult couple that has older 

children. The qualitative analysis of the text shows clearly the difficulties the 

mother has in understanding the behaviour of her own child, described as 

“terrible”, “agitated”, a child that, “if one doesn’t give him what he asks, goes out 

of his mind”, therefore with a low tolerance to frustration.   

 

The experienced discomfort is so powerful that this mother is induced to think that 

“it would have been better without him”. These are very aggressive thoughts that 

can urge feelings of guilt.  

 

This type of narration in its complexity reveals the severe difficulties present in the 

relationship between this mother and her son. This is a high risk situation, which 

may be helped through interventions oriented toward the sustainment both of the 

mother in her parenting role and of the child in his development. 

 

The analysis of the organization of the speech points out the incoherencies in the 

mother’s description of her child. She starts speaking neutrally about him, (*neutral 

account), continues with severe devaluations (*criticism), and arrives at 

employing a positive adjective which is cancelled by an ulterior devaluation. This 

extreme variability in the way of narrating about her son emphasizes the fragility 

and the lake of stability of the maternal representation. In her speech, the 

negative aspects actually prevail. The interview ends with other devaluations both 

of the relationship with her son and of her maternal experience. 

 

This type of assessment is in agreement with the assertions of the literature in the 

field that states that patients living in “HIGH EE” environments are at a higher risk of 

developing psychiatric disorders (Humbeeck, Audenhove, Hert, Pieters e Storms, 

2002) comparatively with patients coming from a “LOW EE” environment. 

 



Qualitative Approach to Clinical Psychology. Explorative Studies 

 

 39 

The second graphic shows the expressions used by the mothers belonging to the 

“LOW EXPRESSED EMOTION” category. When confronted with the previous 

graphic, one can see the diversity with which these mothers tend to describe their 

own child.  

 

There are missing, actually, in their sentences, the negative and devaluating 

terms, while the positive adjectives prevail, as: “brave”, “attentive”, “really good 

girl” and the kind accounts. 

 

As for the previous narration, the resulting familiar environment is a serene one, 

with a major reciprocity in the mother–son dyad and with an adequate emotional 

atmosphere.   

 

We’ve granted a special attention to the family in which the father is missing, 

represented with the help of ATLAS.ti in the third graphic. 

 

The mother relates her relationship with her own child using exclusively neutral 

terms, lacking that special warmth that is specific to the mother–son relation. This 

mother–son couple seems frozen in the experience of mourning the father’s 

death. The emotions seem isolated as a defence and the words are cleared from 

any recall to feelings, maybe because these are too painful to bear. The only 

emotion that is allowed to exist is a depressive one and refers exactly to the 

mourning, as it emerges from the mother’s words:  

 

“Yes, before I saw him happier, saying the truth, this when his father 

lived. Silence. Something is missing, and it’s normal, it is not as it used to 

be and I am aware of it, I do not know myself what to do, sometimes a 

friend of his comes and they play together and he cares about him, he 

has the same age as V., and in those moments I see him a bit happier. 

Yes, he is ok while with me, but something is missing, yes.” 

 

If we analyse “how” this mother narrates about her child, the poverty of her style 

drags our attention. Comparatively with other mothers she uses both few words 

and few evaluations of her relationship with her son. Even more, her evaluations 

are lacking affectivity. She starts her speech using initially a neutral phrase and 

finishes it with another neutral one.   



Europe’s Journal of Psychology 

 

 40 

Table 3 

 

Graphic 1: High Expressed Emotion 

 

 

CF:mamma castelan- high critical

frase iniziale neutra aggettivo positivo

criticismo

insoddisfazione

relazione negativa
[3:2][3] è terribile
--------------------
è terribile

[3:3][3] è schizzato
--------------------
è schizzato

[3:4][3] mi sembra che sia un bambino i..
--------------------
mi sembra che sia un bambino
intelligente, anche troppo

[3:5][3] non ho tanta pazienza io con l..
--------------------
non ho tanta pazienza io con lui, non ne
ho proprio, esplodo, urlo, esagero

[3:6][3] ecco non vedo l’ora che cresca..
--------------------
 ecco non vedo l’ora che cresca così
dopo spero che si arrangi, beh lui è
nato… è nato per sbaglio nel senso che
non lo volevamo, e allora ogni tanto mi
capita di dire e di pensare che se non ci
fosse forse sarebbe meglio

[3:7][3] poi io avevo lavato e lui per ..
--------------------
 poi io avevo lavato e lui per dispetto
andava sopra,

[3:8][3] Dunque non è che stiamo molto
..
--------------------
Dunque non è che stiamo molto insieme



Qualitative Approach to Clinical Psychology. Explorative Studies 

 

 41 

Graphic 2: Low Expressed Emotion 

 

 

 

 

 

 

aggettivo positivo

relazione positiva - 2

[5:2][3] è troppo brava
--------------------
è troppo brava

[5:3][3] adesso magari coloriamo faccia..
--------------------
adesso magari coloriamo facciamo quelle
cose li

[5:4][3] è gentile
--------------------
è gentile

[5:5][3] è buona
--------------------
è buona

[5:6][3] Allora io di parole non è che ..
--------------------
Allora io di parole non è che sono una
gran parlante, comunque per me io e lei il
rapporto tra noi penso che è un po’
poco, nel senso a causa del lavoro, degli
impegni del lavoro, non la vivo come
dovrei viverla.

frase iniziale neutrafrase iniziale positiva

statements of attitude

[1:1][4] è molto… è simpatica
--------------------
è molto… è simpatica

[1:2][11] il nostro rapporto è buono
--------------------
il nostro rapporto è buono

[1:3][13] è una brava bambina
--------------------
è una brava bambina

[1:5][25] poi insieme facciamo tutto ma ..
--------------------
poi insieme facciamo tutto ma con tutti
e due perché siamo sempre insieme cioè
li portiamo a nuoto, cioè sono sempre
con
me i bambini non li lascio quasi mai in giro

[1:6][13] io le voglio tanto bene
--------------------
io le voglio tanto bene

[7:1][3] Margherita è una bambina
molto..
--------------------
Margherita è una bambina molto solare,
molto aperta e comunicativa,[7:2][3] è molto attenta

--------------------
è molto attenta

[7:3][3] molto curiosa
--------------------
molto curiosa

[7:4][3] ama molto gli animali, ha una ..
--------------------
ama molto gli animali, ha una passione
per i cavalli

[7:5][3] E poi con me lei è intanto mol..
--------------------
E poi con me lei è intanto molto attenta
alle espressioni, agli atteggiamenti che
abbiamo, e capisce se non è il momento di
fare le birichinate o di essere un po’ così

[7:6][3] È molto coccola, le piace tant..
--------------------
È molto coccola, le piace tanto fare le
coccole e ogni tanto “facciamoci le
coccole” e viene qui ti abbraccia, ti bacia
tutto, ecco,

relazione neutra

[9:1][3] Silenzio. Bo. Delle volte un p..
--------------------
Silenzio. Bo. Delle volte un po’ chiuso,
delle volte mi confida qualcosa.

[9:2][3] Il nostro rapporto è un bel ra..
--------------------
Il nostro  rapporto è un bel rapporto, nel
senso che io sono sensibile anche io e
quindi si, forse lo vizio un po’ troppo e
tutto quello che mi chiede glielo prendo e,
non so dire di no ecco.

[9:3][3] si chiacchieriamo, magari gli ..
--------------------
si chiacchieriamo, magari gli racconto una
favola così, gli leggo un libro piuttosto
che.. si gioco poco e dopo mi stanco
ecco.



Europe’s Journal of Psychology 

 

 42 

 

Graphic 3: 

 

 

 

 

 

 

 

CF:mamma_delon

frase iniziale neutrarelazione neutra

[9:1][3] Silenzio. Bo. Delle volte un p..
--------------------
Silenzio. Bo. Delle volte un po’ chiuso,
delle volte mi confida qualcosa.

[9:2][3] Il nostro rapporto è un bel ra..
--------------------
Il nostro  rapporto è un bel rapporto, nel
senso che io sono sensibile anche io e
quindi si, forse lo vizio un po’ troppo e
tutto quello che mi chiede glielo prendo e,
non so dire di no ecco.

[9:3][3] si chiacchieriamo, magari gli ..
--------------------
si chiacchieriamo, magari gli racconto una
favola così, gli leggo un libro piuttosto
che.. si gioco poco e dopo mi stanco
ecco.



 

 
Romantic Support Seeking, Caregiving, and Conflict Management Behaviours 

 

 

43 

Conclusions and possible follow-ups 

 

 

As one can see, this software helped us to build a coherent representation of the 

key-elements that emerged from our analysis.  

 

The same process can be performed on the fathers’ interviews and then compare 

them with the mothers’ FIVEs, or, by taking into consideration other variables, such as 

the age of the parents, the presence of siblings, etc.  And this program can be also 

used for other goals related to the parental representation, if we stay centred just on 

this instrument (FIVE). 

 

These techniques can be used not only for the analysis of this particular instrument 

we have chosen for the current presentation, but also for many other instruments 

that require a rather qualitative approach. 

 

References  

 

Mantovani, G., Spagnolli, A. (2003): Metodi qualitativi in psicologia. Bologna, Il Mulino 

 

Van Humbeeck, G., Van Audenhove Ch., Pieters, G., De Hert, M. Storms, G. (2002). 

Expressed Emotion: a review of assessment instruments. Clinical Psychology Review, 22 

 

Glaser, B. D. (1978). Advances in the methodology of Grounded Theory: Theoretical 

sensitivity. Mill Valley, California: Sociology Press.  

 

Glaser, B., & Strauss, A. (1967). The discovery of Grounded Theory: strategies for 

qualitative research. New York: Aldine de Gruyter.  

 

Gordon, D. (1992), Metafore terapeutiche, Astrolabio, Roma 

 

Strauss, Anselm/ Corbin, Juliet (1990): Basics of Qualitative Research. Grounded Theory- 

Procedures and Techniques. (Sage Publ., Part I), Newbury Park., page 191 

 

 

About the authors: 

 

Lara Tagliapietra  

She is a psychotherapist specialized in child’s psychology. Over the years she had 

multiple collaborations both with public and with private entities on psychological 



 

 

Europe’s Journal of Psychology 

 

 

44 

assessment and support. She also teaches psychodiagnosis and psycholinguistic classes. 

From children’s assessment to adolescents’ emotional education, she had shown a keen 

interest in finding new approaches that will improve her pasychotherapeutical work. 

 

Laura Raineri  

She has a BA on Psychological Sciences of the Personality and Interpersonal 

Relationships (2006) and a specialization in Clinical Psychology – Psychodynamic 

approach (2008). Presently she is finishing her apprenticeship at the University of Padua, 

Italy, Faculty of Psychology, participating at the sessions of the S.A.P. sessions 

(psychological assistance for students), to the Selma Freiberg Laboratory and to various 

research projects and from September she will attend the Mara Selvini Palazzoli School 

of Systemic Psychotherapy. During the years she has attended various training courses 

on psychodiagnostic instruments (WISC, WAIS, ORT, RORSCHACH EXNER, TAT, CAT, etc.) 

and has also participated to conferences and seminars regarding children and family 

assessment. She had also made developments on the CAT assessment and currently is 

working with processing instruments (Atlas.ti, Spad.t), trying to improve the clinical 

assessment through qualitative instruments. 

 

Tatiana Alina Trifan  

She has a BA on Psychology (2005) at the University of Bucharest, Romania, Faculty of 

Psychology and Educational Sciences, a MA in Cognitive-Behavioural Therapies at the 

Titu Maiorescu University (2007), Faculty of Psychology and a predoctorat (2nd level 

Master) in clinical psychotherapy and psychodiagnosis (psychodynamic approach) 

(2008) at the University of Padua, Italy. She has performed researches both in the clinical 

and in the organizational field, with traditional psychodianostic instruments as well as 

with modern ones, showing a keen interest in the complementarity between qualitative 

and the quantitative approach. She has various training courses on psychodiagnostic 

instruments (WISC, WAIS, RORSCHACH EXNER, ORT, TAT, CAT, etc.) and during her work 

within the field of drug addiction she had developed an instrument that combines both 

the qualitative aspects and the quantitative ones. From January till June 2010 she has 

obtained a free-research grant on the assessment and support for the people 

diagnosed with psychosomatic disorders.