id	sid	tid	token	lemma	pos
ejop-289	1	1	enhancing	enhance	VERB
ejop-289	1	2	the	the	DET
ejop-289	1	3	success	success	NOUN
ejop-289	1	4	of	of	ADP
ejop-289	1	5	outsourcing	outsourcing	NOUN
ejop-289	1	6	initiatives	initiative	NOUN
ejop-289	1	7	carroll	carroll	PROPN
ejop-289	1	8	hern	hern	PROPN
ejop-289	1	9	the	the	DET
ejop-289	1	10	cumis	cumis	PROPN
ejop-289	1	11	group	group	PROPN
ejop-289	1	12	york	york	PROPN
ejop-289	1	13	university	university	PROPN
ejop-289	1	14	ronald	ronald	PROPN
ejop-289	1	15	j.	j.	PROPN
ejop-289	1	16	burke	burke	PROPN
ejop-289	2	1	the	the	DET
ejop-289	2	2	cumis	cumis	PROPN
ejop-289	2	3	group	group	PROPN
ejop-289	2	4	york	york	PROPN
ejop-289	2	5	university	university	PROPN
ejop-289	2	6	outsourcing	outsourcing	NOUN
ejop-289	2	7	has	have	AUX
ejop-289	2	8	become	become	VERB
ejop-289	2	9	an	an	DET
ejop-289	2	10	increasingly	increasingly	ADV
ejop-289	2	11	powerful	powerful	ADJ
ejop-289	2	12	option	option	NOUN
ejop-289	2	13	for	for	ADP
ejop-289	2	14	many	many	ADJ
ejop-289	2	15	companies	company	NOUN
ejop-289	2	16	seeking	seek	VERB
ejop-289	2	17	to	to	PART
ejop-289	2	18	reduce	reduce	VERB
ejop-289	2	19	costs	cost	NOUN
ejop-289	2	20	,	,	PUNCT
ejop-289	2	21	enhance	enhance	VERB
ejop-289	2	22	service	service	NOUN
ejop-289	2	23	and	and	CCONJ
ejop-289	2	24	focus	focus	VERB
ejop-289	2	25	on	on	ADP
ejop-289	2	26	core	core	NOUN
ejop-289	2	27	competencies	competency	NOUN
ejop-289	2	28	.	.	PUNCT
ejop-289	3	1	most	most	ADV
ejop-289	3	2	commonly	commonly	ADV
ejop-289	3	3	used	use	VERB
ejop-289	3	4	for	for	ADP
ejop-289	3	5	information	information	NOUN
ejop-289	3	6	technology	technology	NOUN
ejop-289	3	7	services	service	NOUN
ejop-289	3	8	,	,	PUNCT
ejop-289	3	9	this	this	DET
ejop-289	3	10	trend	trend	NOUN
ejop-289	3	11	of	of	ADP
ejop-289	3	12	business	business	NOUN
ejop-289	3	13	process	process	NOUN
ejop-289	3	14	outsourcing	outsourcing	NOUN
ejop-289	3	15	(	(	PUNCT
ejop-289	3	16	bpo	bpo	PROPN
ejop-289	3	17	)	)	PUNCT
ejop-289	3	18	is	be	AUX
ejop-289	3	19	very	very	ADV
ejop-289	3	20	prevalent	prevalent	ADJ
ejop-289	3	21	in	in	ADP
ejop-289	3	22	human	human	ADJ
ejop-289	3	23	resources	resource	NOUN
ejop-289	3	24	(	(	PUNCT
ejop-289	3	25	hr	hr	NOUN
ejop-289	3	26	)	)	PUNCT
ejop-289	3	27	.	.	PUNCT
ejop-289	4	1	it	it	PRON
ejop-289	4	2	is	be	AUX
ejop-289	4	3	a	a	DET
ejop-289	4	4	$	$	SYM
ejop-289	4	5	1.36	1.36	NUM
ejop-289	4	6	billion	billion	NUM
ejop-289	4	7	industry	industry	NOUN
ejop-289	4	8	in	in	ADP
ejop-289	4	9	canada	canada	PROPN
ejop-289	4	10	alone	alone	ADV
ejop-289	4	11	and	and	CCONJ
ejop-289	4	12	is	be	AUX
ejop-289	4	13	expected	expect	VERB
ejop-289	4	14	to	to	PART
ejop-289	4	15	increase	increase	VERB
ejop-289	4	16	10.6	10.6	NUM
ejop-289	4	17	percent	percent	NOUN
ejop-289	4	18	each	each	DET
ejop-289	4	19	year	year	NOUN
ejop-289	4	20	over	over	ADP
ejop-289	4	21	the	the	DET
ejop-289	4	22	next	next	ADJ
ejop-289	4	23	five	five	NUM
ejop-289	4	24	years	year	NOUN
ejop-289	4	25	(	(	PUNCT
ejop-289	4	26	vu	vu	X
ejop-289	4	27	,	,	PUNCT
ejop-289	4	28	2004	2004	NUM
ejop-289	4	29	)	)	PUNCT
ejop-289	4	30	.	.	PUNCT
ejop-289	5	1	according	accord	VERB
ejop-289	5	2	to	to	ADP
ejop-289	5	3	the	the	DET
ejop-289	5	4	gartner	gartner	PROPN
ejop-289	5	5	group	group	PROPN
ejop-289	5	6	,	,	PUNCT
ejop-289	5	7	hr	hr	NOUN
ejop-289	5	8	administrative	administrative	ADJ
ejop-289	5	9	tasks	task	NOUN
ejop-289	5	10	topped	top	VERB
ejop-289	5	11	the	the	DET
ejop-289	5	12	list	list	NOUN
ejop-289	5	13	of	of	ADP
ejop-289	5	14	processes	process	NOUN
ejop-289	5	15	outsourced	outsource	VERB
ejop-289	5	16	in	in	ADP
ejop-289	5	17	2003	2003	NUM
ejop-289	5	18	and	and	CCONJ
ejop-289	5	19	predict	predict	VERB
ejop-289	5	20	that	that	SCONJ
ejop-289	5	21	by	by	ADP
ejop-289	5	22	2007	2007	NUM
ejop-289	5	23	,	,	PUNCT
ejop-289	5	24	hr	hr	NOUN
ejop-289	5	25	bpo	bpo	PROPN
ejop-289	5	26	will	will	AUX
ejop-289	5	27	be	be	AUX
ejop-289	5	28	a	a	DET
ejop-289	5	29	$	$	SYM
ejop-289	5	30	37.8	37.8	NUM
ejop-289	5	31	billion	billion	NUM
ejop-289	5	32	-	-	PUNCT
ejop-289	5	33	plus	plus	CCONJ
ejop-289	5	34	industry	industry	NOUN
ejop-289	5	35	in	in	ADP
ejop-289	5	36	the	the	DET
ejop-289	5	37	united	united	PROPN
ejop-289	5	38	states	states	PROPN
ejop-289	5	39	,	,	PUNCT
ejop-289	5	40	up	up	ADV
ejop-289	5	41	from	from	ADP
ejop-289	5	42	$	$	SYM
ejop-289	5	43	25	25	NUM
ejop-289	5	44	billion	billion	NUM
ejop-289	5	45	in	in	ADP
ejop-289	5	46	2002	2002	NUM
ejop-289	5	47	,	,	PUNCT
ejop-289	5	48	for	for	ADP
ejop-289	5	49	an	an	DET
ejop-289	5	50	8.6	8.6	NUM
ejop-289	5	51	percent	percent	NOUN
ejop-289	5	52	growth	growth	NOUN
ejop-289	5	53	rate	rate	NOUN
ejop-289	5	54	.	.	PUNCT
ejop-289	6	1	defining	define	VERB
ejop-289	6	2	outsourcing	outsource	VERB
ejop-289	6	3	the	the	DET
ejop-289	6	4	word	word	NOUN
ejop-289	6	5	“	"	PUNCT
ejop-289	6	6	outsourcing	outsourcing	NOUN
ejop-289	6	7	”	"	PUNCT
ejop-289	6	8	defines	define	VERB
ejop-289	6	9	the	the	DET
ejop-289	6	10	process	process	NOUN
ejop-289	6	11	of	of	ADP
ejop-289	6	12	transferring	transfer	VERB
ejop-289	6	13	the	the	DET
ejop-289	6	14	responsibility	responsibility	NOUN
ejop-289	6	15	for	for	ADP
ejop-289	6	16	a	a	DET
ejop-289	6	17	specific	specific	ADJ
ejop-289	6	18	business	business	NOUN
ejop-289	6	19	function	function	NOUN
ejop-289	6	20	from	from	ADP
ejop-289	6	21	an	an	DET
ejop-289	6	22	employee	employee	NOUN
ejop-289	6	23	group	group	NOUN
ejop-289	6	24	to	to	ADP
ejop-289	6	25	a	a	DET
ejop-289	6	26	non	non	ADJ
ejop-289	6	27	-	-	ADJ
ejop-289	6	28	employee	employee	ADJ
ejop-289	6	29	group	group	NOUN
ejop-289	6	30	.	.	PUNCT
ejop-289	7	1	essentially	essentially	ADV
ejop-289	7	2	,	,	PUNCT
ejop-289	7	3	outsourcing	outsourcing	NOUN
ejop-289	7	4	is	be	AUX
ejop-289	7	5	the	the	DET
ejop-289	7	6	transfer	transfer	NOUN
ejop-289	7	7	of	of	ADP
ejop-289	7	8	services	service	NOUN
ejop-289	7	9	or	or	CCONJ
ejop-289	7	10	functions	function	NOUN
ejop-289	7	11	previously	previously	ADV
ejop-289	7	12	performed	perform	VERB
ejop-289	7	13	within	within	ADP
ejop-289	7	14	the	the	DET
ejop-289	7	15	organization	organization	NOUN
ejop-289	7	16	to	to	ADP
ejop-289	7	17	a	a	DET
ejop-289	7	18	provider	provider	NOUN
ejop-289	7	19	outside	outside	ADP
ejop-289	7	20	of	of	ADP
ejop-289	7	21	the	the	DET
ejop-289	7	22	organization	organization	NOUN
ejop-289	7	23	and	and	CCONJ
ejop-289	7	24	is	be	AUX
ejop-289	7	25	increasingly	increasingly	ADV
ejop-289	7	26	a	a	DET
ejop-289	7	27	key	key	ADJ
ejop-289	7	28	component	component	NOUN
ejop-289	7	29	in	in	ADP
ejop-289	7	30	many	many	ADJ
ejop-289	7	31	business	business	NOUN
ejop-289	7	32	strategies	strategy	NOUN
ejop-289	7	33	.	.	PUNCT
ejop-289	8	1	outsourcing	outsourcing	NOUN
ejop-289	8	2	is	be	AUX
ejop-289	8	3	not	not	PART
ejop-289	8	4	new	new	ADJ
ejop-289	8	5	to	to	ADP
ejop-289	8	6	hr	hr	NOUN
ejop-289	8	7	but	but	CCONJ
ejop-289	8	8	,	,	PUNCT
ejop-289	8	9	until	until	SCONJ
ejop-289	8	10	fairly	fairly	ADV
ejop-289	8	11	recently	recently	ADV
ejop-289	8	12	,	,	PUNCT
ejop-289	8	13	it	it	PRON
ejop-289	8	14	has	have	AUX
ejop-289	8	15	been	be	AUX
ejop-289	8	16	largely	largely	ADV
ejop-289	8	17	confined	confine	VERB
ejop-289	8	18	to	to	ADP
ejop-289	8	19	functions	function	NOUN
ejop-289	8	20	like	like	ADP
ejop-289	8	21	reference	reference	NOUN
ejop-289	8	22	checking	checking	NOUN
ejop-289	8	23	,	,	PUNCT
ejop-289	8	24	payroll	payroll	NOUN
ejop-289	8	25	and	and	CCONJ
ejop-289	8	26	benefits	benefit	NOUN
ejop-289	8	27	administration	administration	NOUN
ejop-289	8	28	.	.	PUNCT
ejop-289	9	1	over	over	ADP
ejop-289	9	2	the	the	DET
ejop-289	9	3	past	past	ADJ
ejop-289	9	4	five	five	NUM
ejop-289	9	5	years	year	NOUN
ejop-289	9	6	,	,	PUNCT
ejop-289	9	7	companies	company	NOUN
ejop-289	9	8	have	have	AUX
ejop-289	9	9	begun	begin	VERB
ejop-289	9	10	expanding	expand	VERB
ejop-289	9	11	the	the	DET
ejop-289	9	12	scope	scope	NOUN
ejop-289	9	13	of	of	ADP
ejop-289	9	14	hr	hr	NOUN
ejop-289	9	15	activities	activity	NOUN
ejop-289	9	16	they	they	PRON
ejop-289	9	17	are	be	AUX
ejop-289	9	18	willing	willing	ADJ
ejop-289	9	19	to	to	PART
ejop-289	9	20	turn	turn	VERB
ejop-289	9	21	over	over	ADP
ejop-289	9	22	to	to	ADP
ejop-289	9	23	an	an	DET
ejop-289	9	24	outside	outside	ADJ
ejop-289	9	25	organization	organization	NOUN
ejop-289	9	26	.	.	PUNCT
ejop-289	10	1	outsourcing	outsourcing	NOUN
ejop-289	10	2	has	have	AUX
ejop-289	10	3	therefore	therefore	ADV
ejop-289	10	4	migrated	migrate	VERB
ejop-289	10	5	to	to	PART
ejop-289	10	6	include	include	VERB
ejop-289	10	7	other	other	ADJ
ejop-289	10	8	functions	function	NOUN
ejop-289	10	9	such	such	ADJ
ejop-289	10	10	as	as	ADP
ejop-289	10	11	training	training	NOUN
ejop-289	10	12	,	,	PUNCT
ejop-289	10	13	recruitment	recruitment	NOUN
ejop-289	10	14	,	,	PUNCT
ejop-289	10	15	compensation	compensation	NOUN
ejop-289	10	16	,	,	PUNCT
ejop-289	10	17	hr	hr	NOUN
ejop-289	10	18	information	information	NOUN
ejop-289	10	19	technology	technology	NOUN
ejop-289	10	20	and	and	CCONJ
ejop-289	10	21	performance	performance	NOUN
ejop-289	10	22	management	management	NOUN
ejop-289	10	23	.	.	PUNCT
ejop-289	11	1	according	accord	VERB
ejop-289	11	2	to	to	ADP
ejop-289	11	3	a	a	DET
ejop-289	11	4	recent	recent	ADJ
ejop-289	11	5	survey	survey	NOUN
ejop-289	11	6	by	by	ADP
ejop-289	11	7	hewitt	hewitt	PROPN
ejop-289	11	8	associates	associate	NOUN
ejop-289	11	9	,	,	PUNCT
ejop-289	11	10	more	more	ADJ
ejop-289	11	11	than	than	ADP
ejop-289	11	12	sixty	sixty	NUM
ejop-289	11	13	percent	percent	NOUN
ejop-289	11	14	of	of	ADP
ejop-289	11	15	companies	company	NOUN
ejop-289	11	16	outsource	outsource	VERB
ejop-289	11	17	part	part	NOUN
ejop-289	11	18	or	or	CCONJ
ejop-289	11	19	all	all	PRON
ejop-289	11	20	of	of	ADP
ejop-289	11	21	hr	hr	PROPN
ejop-289	11	22	administration	administration	NOUN
ejop-289	11	23	.	.	PUNCT
ejop-289	12	1	simultaneously	simultaneously	ADV
ejop-289	12	2	,	,	PUNCT
ejop-289	12	3	as	as	SCONJ
ejop-289	12	4	functions	function	NOUN
ejop-289	12	5	are	be	AUX
ejop-289	12	6	outsourced	outsource	VERB
ejop-289	12	7	,	,	PUNCT
ejop-289	12	8	leaders	leader	NOUN
ejop-289	12	9	relieve	relieve	VERB
ejop-289	12	10	their	their	PRON
ejop-289	12	11	employees	employee	NOUN
ejop-289	12	12	of	of	ADP
ejop-289	12	13	albeit	albeit	ADV
ejop-289	12	14	important	important	ADJ
ejop-289	12	15	,	,	PUNCT
ejop-289	12	16	but	but	CCONJ
ejop-289	12	17	mundane	mundane	ADJ
ejop-289	12	18	,	,	PUNCT
ejop-289	12	19	repetitive	repetitive	ADJ
ejop-289	12	20	tasks	task	NOUN
ejop-289	12	21	,	,	PUNCT
ejop-289	12	22	allowing	allow	VERB
ejop-289	12	23	employees	employee	NOUN
ejop-289	12	24	to	to	PART
ejop-289	12	25	focus	focus	VERB
ejop-289	12	26	their	their	PRON
ejop-289	12	27	efforts	effort	NOUN
ejop-289	12	28	solely	solely	ADV
ejop-289	12	29	on	on	ADP
ejop-289	12	30	the	the	DET
ejop-289	12	31	core	core	NOUN
ejop-289	12	32	,	,	PUNCT
ejop-289	12	33	value	value	NOUN
ejop-289	12	34	-	-	PUNCT
ejop-289	12	35	adding	add	VERB
ejop-289	12	36	activities	activity	NOUN
ejop-289	12	37	needed	need	VERB
ejop-289	12	38	for	for	SCONJ
ejop-289	12	39	the	the	DET
ejop-289	12	40	organization	organization	NOUN
ejop-289	12	41	to	to	PART
ejop-289	12	42	maintain	maintain	VERB
ejop-289	12	43	its	its	PRON
ejop-289	12	44	competitive	competitive	ADJ
ejop-289	12	45	advantage	advantage	NOUN
ejop-289	12	46	.	.	PUNCT
ejop-289	13	1	if	if	SCONJ
ejop-289	13	2	the	the	DET
ejop-289	13	3	role	role	NOUN
ejop-289	13	4	of	of	ADP
ejop-289	13	5	hr	hr	NOUN
ejop-289	13	6	and	and	CCONJ
ejop-289	13	7	the	the	DET
ejop-289	13	8	opportunity	opportunity	NOUN
ejop-289	13	9	to	to	PART
ejop-289	13	10	contribute	contribute	VERB
ejop-289	13	11	to	to	ADP
ejop-289	13	12	the	the	DET
ejop-289	13	13	business	business	NOUN
ejop-289	13	14	strategy	strategy	NOUN
ejop-289	13	15	is	be	AUX
ejop-289	13	16	enhanced	enhance	VERB
ejop-289	13	17	by	by	ADP
ejop-289	13	18	hr	hr	PROPN
ejop-289	13	19	bpo	bpo	PROPN
ejop-289	13	20	,	,	PUNCT
ejop-289	13	21	then	then	ADV
ejop-289	13	22	the	the	DET
ejop-289	13	23	core	core	NOUN
ejop-289	13	24	responsibilities	responsibility	NOUN
ejop-289	13	25	that	that	PRON
ejop-289	13	26	are	be	AUX
ejop-289	13	27	likely	likely	ADJ
ejop-289	13	28	to	to	PART
ejop-289	13	29	stay	stay	VERB
ejop-289	13	30	in	in	ADP
ejop-289	13	31	an	an	DET
ejop-289	13	32	organization	organization	NOUN
ejop-289	13	33	are	be	AUX
ejop-289	13	34	hr	hr	NOUN
ejop-289	13	35	strategy	strategy	NOUN
ejop-289	13	36	,	,	PUNCT
ejop-289	13	37	hr	hr	NOUN
ejop-289	13	38	program	program	NOUN
ejop-289	13	39	design	design	NOUN
ejop-289	13	40	,	,	PUNCT
ejop-289	13	41	coaching	coaching	NOUN
ejop-289	13	42	and	and	CCONJ
ejop-289	13	43	consulting	consulting	NOUN
ejop-289	13	44	,	,	PUNCT
ejop-289	13	45	workforce	workforce	NOUN
ejop-289	13	46	analysis	analysis	NOUN
ejop-289	13	47	and	and	CCONJ
ejop-289	13	48	planning	planning	NOUN
ejop-289	13	49	,	,	PUNCT
ejop-289	13	50	change	change	NOUN
ejop-289	13	51	management	management	NOUN
ejop-289	13	52	,	,	PUNCT
ejop-289	13	53	budget	budget	NOUN
ejop-289	13	54	and	and	CCONJ
ejop-289	13	55	vendor	vendor	NOUN
ejop-289	13	56	management	management	NOUN
ejop-289	13	57	(	(	PUNCT
ejop-289	13	58	stroh	stroh	PROPN
ejop-289	13	59	&	&	CCONJ
ejop-289	13	60	trechiboff	trechiboff	PROPN
ejop-289	13	61	,	,	PUNCT
ejop-289	13	62	2003	2003	NUM
ejop-289	13	63	)	)	PUNCT
ejop-289	13	64	.	.	PUNCT
ejop-289	14	1	why	why	SCONJ
ejop-289	14	2	outsource	outsource	ADJ
ejop-289	14	3	/	/	SYM
ejop-289	14	4	benefits	benefit	VERB
ejop-289	14	5	motivations	motivation	NOUN
ejop-289	14	6	to	to	PART
ejop-289	14	7	outsource	outsource	VERB
ejop-289	14	8	come	come	VERB
ejop-289	14	9	from	from	ADP
ejop-289	14	10	many	many	ADJ
ejop-289	14	11	places	place	NOUN
ejop-289	14	12	and	and	CCONJ
ejop-289	14	13	are	be	AUX
ejop-289	14	14	as	as	ADV
ejop-289	14	15	varied	varied	ADJ
ejop-289	14	16	as	as	SCONJ
ejop-289	14	17	the	the	DET
ejop-289	14	18	companies	company	NOUN
ejop-289	14	19	pursuing	pursue	VERB
ejop-289	14	20	the	the	DET
ejop-289	14	21	solution	solution	NOUN
ejop-289	14	22	and	and	CCONJ
ejop-289	14	23	most	most	ADJ
ejop-289	14	24	organizations	organization	NOUN
ejop-289	14	25	who	who	PRON
ejop-289	14	26	decide	decide	VERB
ejop-289	14	27	to	to	PART
ejop-289	14	28	outsource	outsource	VERB
ejop-289	14	29	are	be	AUX
ejop-289	14	30	doing	do	VERB
ejop-289	14	31	so	so	ADV
ejop-289	14	32	with	with	SCONJ
ejop-289	14	33	the	the	DET
ejop-289	14	34	objective	objective	NOUN
ejop-289	14	35	to	to	PART
ejop-289	14	36	achieve	achieve	VERB
ejop-289	14	37	a	a	DET
ejop-289	14	38	combination	combination	NOUN
ejop-289	14	39	of	of	ADP
ejop-289	14	40	many	many	ADJ
ejop-289	14	41	associated	associated	ADJ
ejop-289	14	42	benefits	benefit	NOUN
ejop-289	14	43	.	.	PUNCT
ejop-289	15	1	some	some	PRON
ejop-289	15	2	of	of	ADP
ejop-289	15	3	the	the	DET
ejop-289	15	4	main	main	ADJ
ejop-289	15	5	driving	driving	NOUN
ejop-289	15	6	factors	factor	NOUN
ejop-289	15	7	prompting	prompt	VERB
ejop-289	15	8	organizations	organization	NOUN
ejop-289	15	9	to	to	PART
ejop-289	15	10	outsource	outsource	VERB
ejop-289	15	11	include	include	VERB
ejop-289	15	12	cost	cost	NOUN
ejop-289	15	13	savings	saving	NOUN
ejop-289	15	14	,	,	PUNCT
ejop-289	15	15	a	a	DET
ejop-289	15	16	focus	focus	NOUN
ejop-289	15	17	on	on	ADP
ejop-289	15	18	core	core	ADJ
ejop-289	15	19	competencies	competency	NOUN
ejop-289	15	20	,	,	PUNCT
ejop-289	15	21	access	access	NOUN
ejop-289	15	22	to	to	ADP
ejop-289	15	23	leading	lead	VERB
ejop-289	15	24	–	–	PUNCT
ejop-289	15	25	edge	edge	ADJ
ejop-289	15	26	technological	technological	ADJ
ejop-289	15	27	advances	advance	NOUN
ejop-289	15	28	,	,	PUNCT
ejop-289	15	29	access	access	NOUN
ejop-289	15	30	to	to	ADP
ejop-289	15	31	specialized	specialized	ADJ
ejop-289	15	32	expertise	expertise	NOUN
ejop-289	15	33	,	,	PUNCT
ejop-289	15	34	improvement	improvement	NOUN
ejop-289	15	35	in	in	ADP
ejop-289	15	36	the	the	DET
ejop-289	15	37	delivery	delivery	NOUN
ejop-289	15	38	and	and	CCONJ
ejop-289	15	39	quality	quality	NOUN
ejop-289	15	40	of	of	ADP
ejop-289	15	41	services	service	NOUN
ejop-289	15	42	,	,	PUNCT
ejop-289	15	43	and/or	and/or	CCONJ
ejop-289	15	44	a	a	DET
ejop-289	15	45	solution	solution	NOUN
ejop-289	15	46	to	to	ADP
ejop-289	15	47	resolving	resolve	VERB
ejop-289	15	48	organizational	organizational	ADJ
ejop-289	15	49	politics	politic	NOUN
ejop-289	15	50	(	(	PUNCT
ejop-289	15	51	belcourt	belcourt	PROPN
ejop-289	15	52	&	&	CCONJ
ejop-289	15	53	mcbey	mcbey	PROPN
ejop-289	15	54	,	,	PUNCT
ejop-289	15	55	2004	2004	NUM
ejop-289	15	56	)	)	PUNCT
ejop-289	15	57	.	.	PUNCT
ejop-289	16	1	cost	cost	NOUN
ejop-289	16	2	savings	saving	NOUN
ejop-289	16	3	research	research	NOUN
ejop-289	16	4	on	on	ADP
ejop-289	16	5	outsourcing	outsourcing	NOUN
ejop-289	16	6	typically	typically	ADV
ejop-289	16	7	presents	present	VERB
ejop-289	16	8	outsourcing	outsource	VERB
ejop-289	16	9	as	as	ADV
ejop-289	16	10	primarily	primarily	ADV
ejop-289	16	11	a	a	DET
ejop-289	16	12	time	time	NOUN
ejop-289	16	13	and	and	CCONJ
ejop-289	16	14	money	money	NOUN
ejop-289	16	15	-	-	PUNCT
ejop-289	16	16	saving	save	VERB
ejop-289	16	17	strategy	strategy	NOUN
ejop-289	16	18	,	,	PUNCT
ejop-289	16	19	as	as	ADP
ejop-289	16	20	a	a	DET
ejop-289	16	21	way	way	NOUN
ejop-289	16	22	to	to	PART
ejop-289	16	23	obtain	obtain	VERB
ejop-289	16	24	better	well	ADJ
ejop-289	16	25	services	service	NOUN
ejop-289	16	26	at	at	ADP
ejop-289	16	27	cheaper	cheap	ADJ
ejop-289	16	28	rates	rate	NOUN
ejop-289	16	29	(	(	PUNCT
ejop-289	16	30	jeffay	jeffay	NOUN
ejop-289	16	31	,	,	PUNCT
ejop-289	16	32	bohannon	bohannon	PROPN
ejop-289	16	33	,	,	PUNCT
ejop-289	16	34	&	&	CCONJ
ejop-289	16	35	laspisa	laspisa	PROPN
ejop-289	16	36	,	,	PUNCT
ejop-289	16	37	1997	1997	NUM
ejop-289	16	38	)	)	PUNCT
ejop-289	16	39	generally	generally	ADV
ejop-289	16	40	speaking	speak	VERB
ejop-289	16	41	,	,	PUNCT
ejop-289	16	42	there	there	PRON
ejop-289	16	43	is	be	VERB
ejop-289	16	44	little	little	ADJ
ejop-289	16	45	reason	reason	NOUN
ejop-289	16	46	to	to	PART
ejop-289	16	47	outsource	outsource	VERB
ejop-289	16	48	if	if	SCONJ
ejop-289	16	49	contracting	contract	VERB
ejop-289	16	50	out	out	ADP
ejop-289	16	51	the	the	DET
ejop-289	16	52	function	function	NOUN
ejop-289	16	53	incurs	incur	VERB
ejop-289	16	54	more	more	ADJ
ejop-289	16	55	time	time	NOUN
ejop-289	16	56	and	and	CCONJ
ejop-289	16	57	money	money	NOUN
ejop-289	16	58	than	than	ADP
ejop-289	16	59	keeping	keep	VERB
ejop-289	16	60	the	the	DET
ejop-289	16	61	activity	activity	NOUN
ejop-289	16	62	in	in	ADP
ejop-289	16	63	-	-	PUNCT
ejop-289	16	64	house	house	NOUN
ejop-289	16	65	.	.	PUNCT
ejop-289	17	1	studies	study	NOUN
ejop-289	17	2	of	of	ADP
ejop-289	17	3	cost	cost	NOUN
ejop-289	17	4	savings	saving	NOUN
ejop-289	17	5	pertaining	pertain	VERB
ejop-289	17	6	to	to	ADP
ejop-289	17	7	outsourcing	outsource	VERB
ejop-289	17	8	arrangements	arrangement	NOUN
ejop-289	17	9	of	of	ADP
ejop-289	17	10	two	two	NUM
ejop-289	17	11	or	or	CCONJ
ejop-289	17	12	more	more	ADJ
ejop-289	17	13	years	year	NOUN
ejop-289	17	14	showed	show	VERB
ejop-289	17	15	average	average	ADJ
ejop-289	17	16	savings	saving	NOUN
ejop-289	17	17	of	of	ADP
ejop-289	17	18	fifteen	fifteen	NUM
ejop-289	17	19	percent	percent	NOUN
ejop-289	17	20	(	(	PUNCT
ejop-289	17	21	belcourt	belcourt	PROPN
ejop-289	17	22	&	&	CCONJ
ejop-289	17	23	mcbey	mcbey	PROPN
ejop-289	17	24	,	,	PUNCT
ejop-289	17	25	2004	2004	NUM
ejop-289	17	26	)	)	PUNCT
ejop-289	17	27	.	.	PUNCT
ejop-289	18	1	exult	exult	VERB
ejop-289	18	2	,	,	PUNCT
ejop-289	18	3	a	a	DET
ejop-289	18	4	leading	lead	VERB
ejop-289	18	5	hr	hr	NOUN
ejop-289	18	6	bpo	bpo	NOUN
ejop-289	18	7	provider	provider	NOUN
ejop-289	18	8	,	,	PUNCT
ejop-289	18	9	say	say	VERB
ejop-289	18	10	that	that	SCONJ
ejop-289	18	11	it	it	PRON
ejop-289	18	12	is	be	AUX
ejop-289	18	13	reasonable	reasonable	ADJ
ejop-289	18	14	to	to	PART
ejop-289	18	15	expect	expect	VERB
ejop-289	18	16	at	at	ADP
ejop-289	18	17	least	least	ADJ
ejop-289	18	18	a	a	DET
ejop-289	18	19	20	20	NUM
ejop-289	18	20	%	%	NOUN
ejop-289	18	21	reduction	reduction	NOUN
ejop-289	18	22	in	in	ADP
ejop-289	18	23	hr	hr	NOUN
ejop-289	18	24	administrative	administrative	ADJ
ejop-289	18	25	costs	cost	NOUN
ejop-289	18	26	(	(	PUNCT
ejop-289	18	27	lawler	lawler	NOUN
ejop-289	18	28	,	,	PUNCT
ejop-289	18	29	ulrich	ulrich	PROPN
ejop-289	18	30	,	,	PUNCT
ejop-289	18	31	fitz	fitz	PROPN
ejop-289	18	32	-	-	PUNCT
ejop-289	18	33	enz	enz	PROPN
ejop-289	18	34	&	&	CCONJ
ejop-289	18	35	madden	madden	PROPN
ejop-289	18	36	,	,	PUNCT
ejop-289	18	37	2004	2004	NUM
ejop-289	18	38	)	)	PUNCT
ejop-289	18	39	.	.	PUNCT
ejop-289	19	1	according	accord	VERB
ejop-289	19	2	to	to	ADP
ejop-289	19	3	bendor	bendor	NOUN
ejop-289	19	4	-	-	PUNCT
ejop-289	19	5	samual	samual	PROPN
ejop-289	19	6	(	(	PUNCT
ejop-289	19	7	1998	1998	NUM
ejop-289	19	8	)	)	PUNCT
ejop-289	19	9	cost	cost	NOUN
ejop-289	19	10	savings	saving	NOUN
ejop-289	19	11	occur	occur	VERB
ejop-289	19	12	due	due	ADP
ejop-289	19	13	to	to	ADP
ejop-289	19	14	the	the	DET
ejop-289	19	15	fact	fact	NOUN
ejop-289	19	16	that	that	SCONJ
ejop-289	19	17	outsourcing	outsourcing	NOUN
ejop-289	19	18	provides	provide	VERB
ejop-289	19	19	certain	certain	ADJ
ejop-289	19	20	leverage	leverage	NOUN
ejop-289	19	21	that	that	PRON
ejop-289	19	22	is	be	AUX
ejop-289	19	23	not	not	PART
ejop-289	19	24	available	available	ADJ
ejop-289	19	25	to	to	ADP
ejop-289	19	26	a	a	DET
ejop-289	19	27	company	company	NOUN
ejop-289	19	28	’s	’s	PART
ejop-289	19	29	internal	internal	ADJ
ejop-289	19	30	departments	department	NOUN
ejop-289	19	31	.	.	PUNCT
ejop-289	20	1	this	this	DET
ejop-289	20	2	leverage	leverage	NOUN
ejop-289	20	3	can	can	AUX
ejop-289	20	4	have	have	VERB
ejop-289	20	5	many	many	ADJ
ejop-289	20	6	dimensions	dimension	NOUN
ejop-289	20	7	:	:	PUNCT
ejop-289	20	8	economies	economy	NOUN
ejop-289	20	9	of	of	ADP
ejop-289	20	10	scale	scale	NOUN
ejop-289	20	11	,	,	PUNCT
ejop-289	20	12	process	process	NOUN
ejop-289	20	13	expertise	expertise	NOUN
ejop-289	20	14	,	,	PUNCT
ejop-289	20	15	access	access	NOUN
ejop-289	20	16	to	to	ADP
ejop-289	20	17	capital	capital	NOUN
ejop-289	20	18	and	and	CCONJ
ejop-289	20	19	access	access	NOUN
ejop-289	20	20	to	to	ADP
ejop-289	20	21	expensive	expensive	ADJ
ejop-289	20	22	technology	technology	NOUN
ejop-289	20	23	.	.	PUNCT
ejop-289	21	1	the	the	DET
ejop-289	21	2	combination	combination	NOUN
ejop-289	21	3	of	of	ADP
ejop-289	21	4	these	these	DET
ejop-289	21	5	dimensions	dimension	NOUN
ejop-289	21	6	creates	create	VERB
ejop-289	21	7	the	the	DET
ejop-289	21	8	cost	cost	NOUN
ejop-289	21	9	savings	saving	NOUN
ejop-289	21	10	inherent	inherent	ADJ
ejop-289	21	11	in	in	ADP
ejop-289	21	12	outsourcing	outsourcing	NOUN
ejop-289	21	13	.	.	PUNCT
ejop-289	22	1	furthermore	furthermore	ADV
ejop-289	22	2	,	,	PUNCT
ejop-289	22	3	cost	cost	NOUN
ejop-289	22	4	savings	saving	NOUN
ejop-289	22	5	are	be	AUX
ejop-289	22	6	realized	realize	VERB
ejop-289	22	7	by	by	ADP
ejop-289	22	8	converting	convert	VERB
ejop-289	22	9	in	in	ADP
ejop-289	22	10	-	-	PUNCT
ejop-289	22	11	house	house	NOUN
ejop-289	22	12	fixed	fix	VERB
ejop-289	22	13	costs	cost	NOUN
ejop-289	22	14	,	,	PUNCT
ejop-289	22	15	such	such	ADJ
ejop-289	22	16	as	as	ADP
ejop-289	22	17	hr	hr	NOUN
ejop-289	22	18	staff	staff	NOUN
ejop-289	22	19	salary	salary	NOUN
ejop-289	22	20	to	to	ADP
ejop-289	22	21	variable	variable	ADJ
ejop-289	22	22	costs	cost	NOUN
ejop-289	22	23	wherein	wherein	ADJ
ejop-289	22	24	organizations	organization	NOUN
ejop-289	22	25	only	only	ADV
ejop-289	22	26	purchase	purchase	VERB
ejop-289	22	27	and	and	CCONJ
ejop-289	22	28	pay	pay	VERB
ejop-289	22	29	for	for	ADP
ejop-289	22	30	the	the	DET
ejop-289	22	31	services	service	NOUN
ejop-289	22	32	related	relate	VERB
ejop-289	22	33	to	to	ADP
ejop-289	22	34	areas	area	NOUN
ejop-289	22	35	such	such	ADJ
ejop-289	22	36	as	as	ADP
ejop-289	22	37	design	design	NOUN
ejop-289	22	38	and	and	CCONJ
ejop-289	22	39	strategy	strategy	NOUN
ejop-289	22	40	consultation	consultation	NOUN
ejop-289	22	41	when	when	SCONJ
ejop-289	22	42	they	they	PRON
ejop-289	22	43	need	need	VERB
ejop-289	22	44	it	it	PRON
ejop-289	22	45	(	(	PUNCT
ejop-289	22	46	jeffay	jeffay	NOUN
ejop-289	22	47	,	,	PUNCT
ejop-289	22	48	et	et	PROPN
ejop-289	22	49	al	al	PROPN
ejop-289	22	50	,	,	PUNCT
ejop-289	22	51	1997	1997	NUM
ejop-289	22	52	)	)	PUNCT
ejop-289	22	53	.	.	PUNCT
ejop-289	23	1	these	these	PRON
ejop-289	23	2	costs	cost	VERB
ejop-289	23	3	savings	saving	NOUN
ejop-289	23	4	however	however	ADV
ejop-289	23	5	,	,	PUNCT
ejop-289	23	6	are	be	AUX
ejop-289	23	7	only	only	ADV
ejop-289	23	8	realized	realize	VERB
ejop-289	23	9	if	if	SCONJ
ejop-289	23	10	in	in	ADP
ejop-289	23	11	fact	fact	NOUN
ejop-289	23	12	the	the	DET
ejop-289	23	13	organization	organization	NOUN
ejop-289	23	14	limits	limit	VERB
ejop-289	23	15	the	the	DET
ejop-289	23	16	use	use	NOUN
ejop-289	23	17	of	of	ADP
ejop-289	23	18	these	these	DET
ejop-289	23	19	additional	additional	ADJ
ejop-289	23	20	services	service	NOUN
ejop-289	23	21	.	.	PUNCT
ejop-289	24	1	this	this	DET
ejop-289	24	2	type	type	NOUN
ejop-289	24	3	of	of	ADP
ejop-289	24	4	arrangement	arrangement	NOUN
ejop-289	24	5	allows	allow	VERB
ejop-289	24	6	financial	financial	ADJ
ejop-289	24	7	benefits	benefit	NOUN
ejop-289	24	8	in	in	ADP
ejop-289	24	9	that	that	DET
ejop-289	24	10	organizations	organization	NOUN
ejop-289	24	11	can	can	AUX
ejop-289	24	12	predict	predict	VERB
ejop-289	24	13	their	their	PRON
ejop-289	24	14	outsourcing	outsourcing	NOUN
ejop-289	24	15	costs	cost	NOUN
ejop-289	24	16	and	and	CCONJ
ejop-289	24	17	budget	budget	NOUN
ejop-289	24	18	without	without	ADP
ejop-289	24	19	fear	fear	NOUN
ejop-289	24	20	of	of	ADP
ejop-289	24	21	fluctuating	fluctuate	VERB
ejop-289	24	22	costs	cost	NOUN
ejop-289	24	23	(	(	PUNCT
ejop-289	24	24	ioma	ioma	PROPN
ejop-289	24	25	’s	’s	PART
ejop-289	24	26	report	report	NOUN
ejop-289	24	27	on	on	ADP
ejop-289	24	28	managing	manage	VERB
ejop-289	24	29	benefits	benefit	NOUN
ejop-289	24	30	plans	plan	NOUN
ejop-289	24	31	,	,	PUNCT
ejop-289	24	32	2003	2003	NUM
ejop-289	24	33	)	)	PUNCT
ejop-289	24	34	.	.	PUNCT
ejop-289	25	1	for	for	ADP
ejop-289	25	2	the	the	DET
ejop-289	25	3	supplier	supplier	NOUN
ejop-289	25	4	,	,	PUNCT
ejop-289	25	5	hr	hr	NOUN
ejop-289	25	6	outsourcing	outsourcing	NOUN
ejop-289	25	7	is	be	AUX
ejop-289	25	8	likely	likely	ADJ
ejop-289	25	9	to	to	PART
ejop-289	25	10	require	require	VERB
ejop-289	25	11	upfront	upfront	ADJ
ejop-289	25	12	investment	investment	NOUN
ejop-289	25	13	in	in	ADP
ejop-289	25	14	understanding	understand	VERB
ejop-289	25	15	the	the	DET
ejop-289	25	16	particular	particular	ADJ
ejop-289	25	17	needs	need	NOUN
ejop-289	25	18	of	of	ADP
ejop-289	25	19	the	the	DET
ejop-289	25	20	organization	organization	NOUN
ejop-289	25	21	.	.	PUNCT
ejop-289	26	1	where	where	SCONJ
ejop-289	26	2	firms	firm	NOUN
ejop-289	26	3	emphasize	emphasize	VERB
ejop-289	26	4	distinctive	distinctive	ADJ
ejop-289	26	5	practices	practice	NOUN
ejop-289	26	6	,	,	PUNCT
ejop-289	26	7	they	they	PRON
ejop-289	26	8	will	will	AUX
ejop-289	26	9	likely	likely	ADV
ejop-289	26	10	limit	limit	VERB
ejop-289	26	11	the	the	DET
ejop-289	26	12	ability	ability	NOUN
ejop-289	26	13	of	of	ADP
ejop-289	26	14	the	the	DET
ejop-289	26	15	contractor	contractor	NOUN
ejop-289	26	16	to	to	PART
ejop-289	26	17	provide	provide	VERB
ejop-289	26	18	satisfactory	satisfactory	ADJ
ejop-289	26	19	services	service	NOUN
ejop-289	26	20	.	.	PUNCT
ejop-289	27	1	if	if	SCONJ
ejop-289	27	2	outsourcing	outsourcing	NOUN
ejop-289	27	3	is	be	AUX
ejop-289	27	4	argued	argue	VERB
ejop-289	27	5	to	to	PART
ejop-289	27	6	result	result	VERB
ejop-289	27	7	in	in	ADP
ejop-289	27	8	greater	great	ADJ
ejop-289	27	9	economies	economy	NOUN
ejop-289	27	10	of	of	ADP
ejop-289	27	11	scale	scale	NOUN
ejop-289	27	12	due	due	ADP
ejop-289	27	13	to	to	ADP
ejop-289	27	14	availability	availability	NOUN
ejop-289	27	15	of	of	ADP
ejop-289	27	16	multiple	multiple	ADJ
ejop-289	27	17	clients	client	NOUN
ejop-289	27	18	with	with	ADP
ejop-289	27	19	similar	similar	ADJ
ejop-289	27	20	needs	need	NOUN
ejop-289	27	21	(	(	PUNCT
ejop-289	27	22	abraham	abraham	PROPN
ejop-289	27	23	&	&	CCONJ
ejop-289	27	24	taylor	taylor	PROPN
ejop-289	27	25	,	,	PUNCT
ejop-289	27	26	1996	1996	NUM
ejop-289	27	27	)	)	PUNCT
ejop-289	27	28	;	;	PUNCT
ejop-289	27	29	economies	economy	NOUN
ejop-289	27	30	of	of	ADP
ejop-289	27	31	scale	scale	NOUN
ejop-289	27	32	will	will	AUX
ejop-289	27	33	decline	decline	VERB
ejop-289	27	34	when	when	SCONJ
ejop-289	27	35	idiosyncratic	idiosyncratic	ADJ
ejop-289	27	36	practices	practice	NOUN
ejop-289	27	37	required	require	VERB
ejop-289	27	38	specific	specific	ADJ
ejop-289	27	39	investments	investment	NOUN
ejop-289	27	40	.	.	PUNCT
ejop-289	28	1	the	the	DET
ejop-289	28	2	reduction	reduction	NOUN
ejop-289	28	3	of	of	ADP
ejop-289	28	4	economies	economy	NOUN
ejop-289	28	5	of	of	ADP
ejop-289	28	6	scale	scale	NOUN
ejop-289	28	7	,	,	PUNCT
ejop-289	28	8	will	will	AUX
ejop-289	28	9	,	,	PUNCT
ejop-289	28	10	in	in	ADP
ejop-289	28	11	turn	turn	NOUN
ejop-289	28	12	,	,	PUNCT
ejop-289	28	13	adversely	adversely	ADV
ejop-289	28	14	impact	impact	VERB
ejop-289	28	15	the	the	DET
ejop-289	28	16	cost	cost	NOUN
ejop-289	28	17	advantage	advantage	NOUN
ejop-289	28	18	of	of	ADP
ejop-289	28	19	hr	hr	NOUN
ejop-289	28	20	outsourcing	outsourcing	NOUN
ejop-289	28	21	.	.	PUNCT
ejop-289	29	1	focus	focus	VERB
ejop-289	29	2	on	on	ADP
ejop-289	29	3	core	core	NOUN
ejop-289	29	4	competencies	competency	NOUN
ejop-289	29	5	the	the	DET
ejop-289	29	6	new	new	ADJ
ejop-289	29	7	challenge	challenge	NOUN
ejop-289	29	8	to	to	ADP
ejop-289	29	9	hr	hr	NOUN
ejop-289	29	10	is	be	AUX
ejop-289	29	11	to	to	PART
ejop-289	29	12	take	take	VERB
ejop-289	29	13	accountability	accountability	NOUN
ejop-289	29	14	for	for	ADP
ejop-289	29	15	the	the	DET
ejop-289	29	16	return	return	NOUN
ejop-289	29	17	on	on	ADP
ejop-289	29	18	investment	investment	NOUN
ejop-289	29	19	of	of	ADP
ejop-289	29	20	essential	essential	ADJ
ejop-289	29	21	corporate	corporate	ADJ
ejop-289	29	22	assets	asset	NOUN
ejop-289	29	23	,	,	PUNCT
ejop-289	29	24	people	people	NOUN
ejop-289	29	25	and	and	CCONJ
ejop-289	29	26	organizational	organizational	ADJ
ejop-289	29	27	processes	process	NOUN
ejop-289	29	28	.	.	PUNCT
ejop-289	30	1	hr	hr	NOUN
ejop-289	30	2	’s	’s	PART
ejop-289	30	3	redefined	redefine	VERB
ejop-289	30	4	role	role	NOUN
ejop-289	30	5	is	be	AUX
ejop-289	30	6	to	to	PART
ejop-289	30	7	concentrate	concentrate	VERB
ejop-289	30	8	on	on	ADP
ejop-289	30	9	providing	provide	VERB
ejop-289	30	10	strategic	strategic	ADJ
ejop-289	30	11	value	value	NOUN
ejop-289	30	12	that	that	PRON
ejop-289	30	13	helps	help	VERB
ejop-289	30	14	the	the	DET
ejop-289	30	15	company	company	NOUN
ejop-289	30	16	gain	gain	VERB
ejop-289	30	17	relative	relative	ADJ
ejop-289	30	18	advantage	advantage	NOUN
ejop-289	30	19	against	against	ADP
ejop-289	30	20	its	its	PRON
ejop-289	30	21	competition	competition	NOUN
ejop-289	30	22	.	.	PUNCT
ejop-289	31	1	if	if	SCONJ
ejop-289	31	2	hr	hr	NOUN
ejop-289	31	3	is	be	AUX
ejop-289	31	4	largely	largely	ADV
ejop-289	31	5	focussed	focusse	VERB
ejop-289	31	6	on	on	ADP
ejop-289	31	7	administration	administration	NOUN
ejop-289	31	8	,	,	PUNCT
ejop-289	31	9	many	many	ADJ
ejop-289	31	10	executives	executive	NOUN
ejop-289	31	11	may	may	AUX
ejop-289	31	12	discount	discount	VERB
ejop-289	31	13	its	its	PRON
ejop-289	31	14	strategic	strategic	ADJ
ejop-289	31	15	importance	importance	NOUN
ejop-289	31	16	.	.	PUNCT
ejop-289	32	1	a	a	DET
ejop-289	32	2	number	number	NOUN
ejop-289	32	3	of	of	ADP
ejop-289	32	4	research	research	NOUN
ejop-289	32	5	studies	study	NOUN
ejop-289	32	6	have	have	AUX
ejop-289	32	7	pointed	point	VERB
ejop-289	32	8	out	out	ADP
ejop-289	32	9	that	that	SCONJ
ejop-289	32	10	hr	hr	NOUN
ejop-289	32	11	executives	executive	NOUN
ejop-289	32	12	are	be	AUX
ejop-289	32	13	often	often	ADV
ejop-289	32	14	mired	mire	VERB
ejop-289	32	15	in	in	ADP
ejop-289	32	16	administrative	administrative	ADJ
ejop-289	32	17	details	detail	NOUN
ejop-289	32	18	when	when	SCONJ
ejop-289	32	19	they	they	PRON
ejop-289	32	20	should	should	AUX
ejop-289	32	21	be	be	AUX
ejop-289	32	22	dealing	deal	VERB
ejop-289	32	23	with	with	ADP
ejop-289	32	24	major	major	ADJ
ejop-289	32	25	strategic	strategic	ADJ
ejop-289	32	26	business	business	NOUN
ejop-289	32	27	issues	issue	NOUN
ejop-289	32	28	.	.	PUNCT
ejop-289	33	1	outsourcing	outsource	VERB
ejop-289	33	2	non	non	ADJ
ejop-289	33	3	-	-	ADJ
ejop-289	33	4	core	core	ADJ
ejop-289	33	5	activities	activity	NOUN
ejop-289	33	6	can	can	AUX
ejop-289	33	7	allow	allow	VERB
ejop-289	33	8	hr	hr	NOUN
ejop-289	33	9	professionals	professional	NOUN
ejop-289	33	10	to	to	PART
ejop-289	33	11	move	move	VERB
ejop-289	33	12	away	away	ADV
ejop-289	33	13	from	from	ADP
ejop-289	33	14	routine	routine	ADJ
ejop-289	33	15	administration	administration	NOUN
ejop-289	33	16	to	to	ADP
ejop-289	33	17	a	a	DET
ejop-289	33	18	more	more	ADV
ejop-289	33	19	strategic	strategic	ADJ
ejop-289	33	20	role	role	NOUN
ejop-289	33	21	.	.	PUNCT
ejop-289	34	1	outsourcing	outsourcing	NOUN
ejop-289	34	2	provides	provide	VERB
ejop-289	34	3	the	the	DET
ejop-289	34	4	opportunity	opportunity	NOUN
ejop-289	34	5	for	for	SCONJ
ejop-289	34	6	these	these	DET
ejop-289	34	7	resources	resource	NOUN
ejop-289	34	8	to	to	PART
ejop-289	34	9	re	re	VERB
ejop-289	34	10	-	-	VERB
ejop-289	34	11	focus	focus	VERB
ejop-289	34	12	on	on	ADP
ejop-289	34	13	strategic	strategic	ADJ
ejop-289	34	14	work	work	NOUN
ejop-289	34	15	that	that	PRON
ejop-289	34	16	adds	add	VERB
ejop-289	34	17	value	value	NOUN
ejop-289	34	18	to	to	ADP
ejop-289	34	19	the	the	DET
ejop-289	34	20	organizations	organization	NOUN
ejop-289	34	21	’	'	PUNCT
ejop-289	34	22	core	core	NOUN
ejop-289	34	23	competencies	competency	NOUN
ejop-289	34	24	.	.	PUNCT
ejop-289	35	1	in	in	ADP
ejop-289	35	2	fact	fact	NOUN
ejop-289	35	3	,	,	PUNCT
ejop-289	35	4	companies	company	NOUN
ejop-289	35	5	who	who	PRON
ejop-289	35	6	have	have	AUX
ejop-289	35	7	embraced	embrace	VERB
ejop-289	35	8	outsourcing	outsourcing	NOUN
ejop-289	35	9	are	be	AUX
ejop-289	35	10	generally	generally	ADV
ejop-289	35	11	more	more	ADV
ejop-289	35	12	advanced	advanced	ADJ
ejop-289	35	13	in	in	ADP
ejop-289	35	14	the	the	DET
ejop-289	35	15	hr	hr	NOUN
ejop-289	35	16	shift	shift	NOUN
ejop-289	35	17	away	away	ADV
ejop-289	35	18	from	from	ADP
ejop-289	35	19	administration	administration	NOUN
ejop-289	35	20	towards	towards	ADP
ejop-289	35	21	strategic	strategic	ADJ
ejop-289	35	22	contribution	contribution	NOUN
ejop-289	35	23	(	(	PUNCT
ejop-289	35	24	hr	hr	NOUN
ejop-289	35	25	focus	focus	NOUN
ejop-289	35	26	,	,	PUNCT
ejop-289	35	27	2004	2004	NUM
ejop-289	35	28	)	)	PUNCT
ejop-289	35	29	.	.	PUNCT
ejop-289	36	1	rather	rather	ADV
ejop-289	36	2	than	than	ADP
ejop-289	36	3	juggling	juggle	VERB
ejop-289	36	4	every	every	DET
ejop-289	36	5	aspect	aspect	NOUN
ejop-289	36	6	of	of	ADP
ejop-289	36	7	the	the	DET
ejop-289	36	8	business	business	NOUN
ejop-289	36	9	,	,	PUNCT
ejop-289	36	10	organizations	organization	NOUN
ejop-289	36	11	can	can	AUX
ejop-289	36	12	focus	focus	VERB
ejop-289	36	13	on	on	ADP
ejop-289	36	14	their	their	PRON
ejop-289	36	15	core	core	NOUN
ejop-289	36	16	competences	competence	NOUN
ejop-289	36	17	,	,	PUNCT
ejop-289	36	18	while	while	SCONJ
ejop-289	36	19	moving	move	VERB
ejop-289	36	20	other	other	ADJ
ejop-289	36	21	activities	activity	NOUN
ejop-289	36	22	to	to	ADP
ejop-289	36	23	organizations	organization	NOUN
ejop-289	36	24	which	which	PRON
ejop-289	36	25	excel	excel	VERB
ejop-289	36	26	at	at	ADP
ejop-289	36	27	these	these	DET
ejop-289	36	28	functions	function	NOUN
ejop-289	36	29	(	(	PUNCT
ejop-289	36	30	belcourt	belcourt	PROPN
ejop-289	36	31	&	&	CCONJ
ejop-289	36	32	mcbey	mcbey	PROPN
ejop-289	36	33	,	,	PUNCT
ejop-289	36	34	2004	2004	NUM
ejop-289	36	35	)	)	PUNCT
ejop-289	36	36	.	.	PUNCT
ejop-289	37	1	a	a	DET
ejop-289	37	2	company	company	NOUN
ejop-289	37	3	should	should	AUX
ejop-289	37	4	not	not	PART
ejop-289	37	5	outsource	outsource	VERB
ejop-289	37	6	any	any	DET
ejop-289	37	7	activity	activity	NOUN
ejop-289	37	8	that	that	PRON
ejop-289	37	9	directly	directly	ADV
ejop-289	37	10	contributes	contribute	VERB
ejop-289	37	11	to	to	ADP
ejop-289	37	12	its	its	PRON
ejop-289	37	13	strategic	strategic	ADJ
ejop-289	37	14	,	,	PUNCT
ejop-289	37	15	competitive	competitive	ADJ
ejop-289	37	16	advantage	advantage	NOUN
ejop-289	37	17	.	.	PUNCT
ejop-289	38	1	if	if	SCONJ
ejop-289	38	2	a	a	DET
ejop-289	38	3	company	company	NOUN
ejop-289	38	4	believes	believe	VERB
ejop-289	38	5	it	it	PRON
ejop-289	38	6	can	can	AUX
ejop-289	38	7	build	build	VERB
ejop-289	38	8	a	a	DET
ejop-289	38	9	sustainable	sustainable	ADJ
ejop-289	38	10	lead	lead	NOUN
ejop-289	38	11	in	in	ADP
ejop-289	38	12	an	an	DET
ejop-289	38	13	activity	activity	NOUN
ejop-289	38	14	that	that	PRON
ejop-289	38	15	offers	offer	VERB
ejop-289	38	16	long	long	ADJ
ejop-289	38	17	–	–	PUNCT
ejop-289	38	18	term	term	NOUN
ejop-289	38	19	competitive	competitive	ADJ
ejop-289	38	20	advantage	advantage	NOUN
ejop-289	38	21	,	,	PUNCT
ejop-289	38	22	then	then	ADV
ejop-289	38	23	it	it	PRON
ejop-289	38	24	should	should	AUX
ejop-289	38	25	refrain	refrain	VERB
ejop-289	38	26	from	from	ADP
ejop-289	38	27	outsourcing	outsource	VERB
ejop-289	38	28	and	and	CCONJ
ejop-289	38	29	focus	focus	VERB
ejop-289	38	30	on	on	ADP
ejop-289	38	31	building	build	VERB
ejop-289	38	32	superior	superior	ADJ
ejop-289	38	33	capability	capability	NOUN
ejop-289	38	34	in	in	ADP
ejop-289	38	35	that	that	DET
ejop-289	38	36	area	area	NOUN
ejop-289	38	37	.	.	PUNCT
ejop-289	39	1	core	core	NOUN
ejop-289	39	2	,	,	PUNCT
ejop-289	39	3	strategic	strategic	ADJ
ejop-289	39	4	hr	hr	NOUN
ejop-289	39	5	functions	function	NOUN
ejop-289	39	6	that	that	PRON
ejop-289	39	7	should	should	AUX
ejop-289	39	8	not	not	PART
ejop-289	39	9	be	be	AUX
ejop-289	39	10	outsourced	outsource	VERB
ejop-289	39	11	in	in	ADP
ejop-289	39	12	order	order	NOUN
ejop-289	39	13	to	to	PART
ejop-289	39	14	ensure	ensure	VERB
ejop-289	39	15	a	a	DET
ejop-289	39	16	strategic	strategic	ADJ
ejop-289	39	17	link	link	NOUN
ejop-289	39	18	to	to	ADP
ejop-289	39	19	the	the	DET
ejop-289	39	20	business	business	NOUN
ejop-289	39	21	include	include	VERB
ejop-289	39	22	orientation	orientation	NOUN
ejop-289	39	23	,	,	PUNCT
ejop-289	39	24	leadership	leadership	NOUN
ejop-289	39	25	development	development	NOUN
ejop-289	39	26	,	,	PUNCT
ejop-289	39	27	employee	employee	NOUN
ejop-289	39	28	relations	relation	NOUN
ejop-289	39	29	,	,	PUNCT
ejop-289	39	30	final	final	ADJ
ejop-289	39	31	selection	selection	NOUN
ejop-289	39	32	,	,	PUNCT
ejop-289	39	33	performance	performance	NOUN
ejop-289	39	34	management	management	NOUN
ejop-289	39	35	and	and	CCONJ
ejop-289	39	36	succession	succession	NOUN
ejop-289	39	37	management	management	NOUN
ejop-289	39	38	(	(	PUNCT
ejop-289	39	39	belcourt	belcourt	PROPN
ejop-289	39	40	&	&	CCONJ
ejop-289	39	41	mcbey	mcbey	PROPN
ejop-289	39	42	,	,	PUNCT
ejop-289	39	43	2004	2004	NUM
ejop-289	39	44	)	)	PUNCT
ejop-289	39	45	.	.	PUNCT
ejop-289	40	1	the	the	DET
ejop-289	40	2	rationale	rationale	NOUN
ejop-289	40	3	behind	behind	ADP
ejop-289	40	4	these	these	DET
ejop-289	40	5	suggested	suggest	VERB
ejop-289	40	6	‘	'	PUNCT
ejop-289	40	7	core	core	NOUN
ejop-289	40	8	functions	function	NOUN
ejop-289	40	9	’	'	PUNCT
ejop-289	40	10	is	be	AUX
ejop-289	40	11	effective	effective	ADJ
ejop-289	40	12	management	management	NOUN
ejop-289	40	13	of	of	ADP
ejop-289	40	14	these	these	DET
ejop-289	40	15	functions	function	NOUN
ejop-289	40	16	depends	depend	VERB
ejop-289	40	17	on	on	ADP
ejop-289	40	18	a	a	DET
ejop-289	40	19	deep	deep	ADJ
ejop-289	40	20	understanding	understanding	NOUN
ejop-289	40	21	of	of	ADP
ejop-289	40	22	organizational	organizational	ADJ
ejop-289	40	23	culture	culture	NOUN
ejop-289	40	24	,	,	PUNCT
ejop-289	40	25	trust	trust	NOUN
ejop-289	40	26	,	,	PUNCT
ejop-289	40	27	consistency	consistency	NOUN
ejop-289	40	28	,	,	PUNCT
ejop-289	40	29	access	access	NOUN
ejop-289	40	30	to	to	ADP
ejop-289	40	31	confidential	confidential	ADJ
ejop-289	40	32	information	information	NOUN
ejop-289	40	33	and	and	CCONJ
ejop-289	40	34	a	a	DET
ejop-289	40	35	long	long	ADJ
ejop-289	40	36	-	-	PUNCT
ejop-289	40	37	term	term	NOUN
ejop-289	40	38	orientation	orientation	NOUN
ejop-289	40	39	(	(	PUNCT
ejop-289	40	40	belcourt	belcourt	PROPN
ejop-289	40	41	&	&	CCONJ
ejop-289	40	42	mcbey	mcbey	PROPN
ejop-289	40	43	,	,	PUNCT
ejop-289	40	44	2004	2004	NUM
ejop-289	40	45	)	)	PUNCT
ejop-289	40	46	.	.	PUNCT
ejop-289	41	1	this	this	PRON
ejop-289	41	2	would	would	AUX
ejop-289	41	3	help	help	VERB
ejop-289	41	4	to	to	PART
ejop-289	41	5	explain	explain	VERB
ejop-289	41	6	why	why	SCONJ
ejop-289	41	7	different	different	ADJ
ejop-289	41	8	companies	company	NOUN
ejop-289	41	9	of	of	ADP
ejop-289	41	10	different	different	ADJ
ejop-289	41	11	sizes	size	NOUN
ejop-289	41	12	choose	choose	VERB
ejop-289	41	13	to	to	PART
ejop-289	41	14	outsource	outsource	VERB
ejop-289	41	15	different	different	ADJ
ejop-289	41	16	hr	hr	NOUN
ejop-289	41	17	activities	activity	NOUN
ejop-289	41	18	.	.	PUNCT
ejop-289	42	1	a	a	DET
ejop-289	42	2	strong	strong	ADJ
ejop-289	42	3	case	case	NOUN
ejop-289	42	4	can	can	AUX
ejop-289	42	5	be	be	AUX
ejop-289	42	6	made	make	VERB
ejop-289	42	7	that	that	SCONJ
ejop-289	42	8	hr	hr	NOUN
ejop-289	42	9	needs	need	VERB
ejop-289	42	10	to	to	PART
ejop-289	42	11	develop	develop	VERB
ejop-289	42	12	better	well	ADJ
ejop-289	42	13	metrics	metric	NOUN
ejop-289	42	14	and	and	CCONJ
ejop-289	42	15	analytics	analytic	NOUN
ejop-289	42	16	if	if	SCONJ
ejop-289	42	17	it	it	PRON
ejop-289	42	18	is	be	AUX
ejop-289	42	19	ever	ever	ADV
ejop-289	42	20	to	to	PART
ejop-289	42	21	become	become	VERB
ejop-289	42	22	a	a	DET
ejop-289	42	23	true	true	ADJ
ejop-289	42	24	strategic	strategic	ADJ
ejop-289	42	25	partner	partner	NOUN
ejop-289	42	26	in	in	ADP
ejop-289	42	27	most	most	ADJ
ejop-289	42	28	organizations	organization	NOUN
ejop-289	42	29	.	.	PUNCT
ejop-289	43	1	outsourcing	outsource	VERB
ejop-289	43	2	not	not	PART
ejop-289	43	3	only	only	ADV
ejop-289	43	4	frees	free	VERB
ejop-289	43	5	up	up	ADP
ejop-289	43	6	time	time	NOUN
ejop-289	43	7	for	for	ADP
ejop-289	43	8	other	other	ADJ
ejop-289	43	9	purposes	purpose	NOUN
ejop-289	43	10	but	but	CCONJ
ejop-289	43	11	,	,	PUNCT
ejop-289	43	12	data	datum	NOUN
ejop-289	43	13	from	from	ADP
ejop-289	43	14	outsourcers	outsourcer	NOUN
ejop-289	43	15	can	can	AUX
ejop-289	43	16	provide	provide	VERB
ejop-289	43	17	valuable	valuable	ADJ
ejop-289	43	18	insights	insight	NOUN
ejop-289	43	19	about	about	ADP
ejop-289	43	20	how	how	SCONJ
ejop-289	43	21	strategies	strategy	NOUN
ejop-289	43	22	are	be	AUX
ejop-289	43	23	working	work	VERB
ejop-289	43	24	and	and	CCONJ
ejop-289	43	25	what	what	PRON
ejop-289	43	26	might	might	AUX
ejop-289	43	27	be	be	AUX
ejop-289	43	28	expected	expect	VERB
ejop-289	43	29	in	in	ADP
ejop-289	43	30	different	different	ADJ
ejop-289	43	31	strategic	strategic	ADJ
ejop-289	43	32	scenarios	scenario	NOUN
ejop-289	43	33	.	.	PUNCT
ejop-289	44	1	as	as	SCONJ
ejop-289	44	2	they	they	PRON
ejop-289	44	3	gain	gain	VERB
ejop-289	44	4	clients	client	NOUN
ejop-289	44	5	,	,	PUNCT
ejop-289	44	6	they	they	PRON
ejop-289	44	7	are	be	AUX
ejop-289	44	8	likely	likely	ADJ
ejop-289	44	9	to	to	PART
ejop-289	44	10	be	be	AUX
ejop-289	44	11	able	able	ADJ
ejop-289	44	12	to	to	PART
ejop-289	44	13	provide	provide	VERB
ejop-289	44	14	valuable	valuable	ADJ
ejop-289	44	15	normative	normative	ADJ
ejop-289	44	16	data	datum	NOUN
ejop-289	44	17	as	as	ADV
ejop-289	44	18	well	well	ADV
ejop-289	44	19	as	as	ADP
ejop-289	44	20	analytic	analytic	ADJ
ejop-289	44	21	models	model	NOUN
ejop-289	44	22	.	.	PUNCT
ejop-289	45	1	lawler	lawler	PROPN
ejop-289	45	2	and	and	CCONJ
ejop-289	45	3	mohrman	mohrman	PROPN
ejop-289	45	4	(	(	PUNCT
ejop-289	45	5	2003b	2003b	NOUN
ejop-289	45	6	)	)	PUNCT
ejop-289	45	7	identify	identify	VERB
ejop-289	45	8	the	the	DET
ejop-289	45	9	use	use	NOUN
ejop-289	45	10	of	of	ADP
ejop-289	45	11	metrics	metric	NOUN
ejop-289	45	12	as	as	ADP
ejop-289	45	13	one	one	NUM
ejop-289	45	14	of	of	ADP
ejop-289	45	15	four	four	NUM
ejop-289	45	16	characteristics	characteristic	NOUN
ejop-289	45	17	that	that	PRON
ejop-289	45	18	lead	lead	VERB
ejop-289	45	19	hr	hr	NOUN
ejop-289	45	20	to	to	PART
ejop-289	45	21	become	become	VERB
ejop-289	45	22	a	a	DET
ejop-289	45	23	strategic	strategic	ADJ
ejop-289	45	24	partner	partner	NOUN
ejop-289	45	25	.	.	PUNCT
ejop-289	46	1	boudreau	boudreau	PROPN
ejop-289	46	2	and	and	CCONJ
ejop-289	46	3	ramstad	ramstad	PROPN
ejop-289	46	4	(	(	PUNCT
ejop-289	46	5	2003	2003	NUM
ejop-289	46	6	)	)	PUNCT
ejop-289	46	7	distinguish	distinguish	VERB
ejop-289	46	8	between	between	ADP
ejop-289	46	9	providing	provide	VERB
ejop-289	46	10	more	more	ADJ
ejop-289	46	11	hr	hr	NOUN
ejop-289	46	12	measures	measure	NOUN
ejop-289	46	13	(	(	PUNCT
ejop-289	46	14	not	not	PART
ejop-289	46	15	a	a	DET
ejop-289	46	16	strategic	strategic	ADJ
ejop-289	46	17	contribution	contribution	NOUN
ejop-289	46	18	)	)	PUNCT
ejop-289	46	19	and	and	CCONJ
ejop-289	46	20	providing	provide	VERB
ejop-289	46	21	better	well	ADJ
ejop-289	46	22	logic	logic	NOUN
ejop-289	46	23	and	and	CCONJ
ejop-289	46	24	analytics	analytic	NOUN
ejop-289	46	25	for	for	ADP
ejop-289	46	26	making	make	VERB
ejop-289	46	27	decisions	decision	NOUN
ejop-289	46	28	about	about	ADP
ejop-289	46	29	talent	talent	NOUN
ejop-289	46	30	(	(	PUNCT
ejop-289	46	31	a	a	DET
ejop-289	46	32	strategic	strategic	ADJ
ejop-289	46	33	contribution	contribution	NOUN
ejop-289	46	34	)	)	PUNCT
ejop-289	46	35	.	.	PUNCT
ejop-289	47	1	the	the	DET
ejop-289	47	2	adoption	adoption	NOUN
ejop-289	47	3	of	of	ADP
ejop-289	47	4	an	an	DET
ejop-289	47	5	hr	hr	NOUN
ejop-289	47	6	bpo	bpo	NOUN
ejop-289	47	7	approach	approach	NOUN
ejop-289	47	8	should	should	AUX
ejop-289	47	9	lead	lead	VERB
ejop-289	47	10	to	to	ADP
ejop-289	47	11	improved	improved	ADJ
ejop-289	47	12	metrics	metric	NOUN
ejop-289	47	13	about	about	ADP
ejop-289	47	14	how	how	SCONJ
ejop-289	47	15	well	well	ADV
ejop-289	47	16	the	the	DET
ejop-289	47	17	hr	hr	NOUN
ejop-289	47	18	function	function	NOUN
ejop-289	47	19	is	be	AUX
ejop-289	47	20	operating	operate	VERB
ejop-289	47	21	.	.	PUNCT
ejop-289	48	1	analytics	analytic	NOUN
ejop-289	48	2	can	can	AUX
ejop-289	48	3	help	help	VERB
ejop-289	48	4	an	an	DET
ejop-289	48	5	organization	organization	NOUN
ejop-289	48	6	diagnose	diagnose	VERB
ejop-289	48	7	what	what	PRON
ejop-289	48	8	is	be	AUX
ejop-289	48	9	and	and	CCONJ
ejop-289	48	10	what	what	PRON
ejop-289	48	11	is	be	AUX
ejop-289	48	12	not	not	PART
ejop-289	48	13	working	work	VERB
ejop-289	48	14	and	and	CCONJ
ejop-289	48	15	make	make	VERB
ejop-289	48	16	improvements	improvement	NOUN
ejop-289	48	17	in	in	ADP
ejop-289	48	18	its	its	PRON
ejop-289	48	19	practices	practice	NOUN
ejop-289	48	20	.	.	PUNCT
ejop-289	49	1	access	access	NOUN
ejop-289	49	2	to	to	ADP
ejop-289	49	3	leading	lead	VERB
ejop-289	49	4	-	-	PUNCT
ejop-289	49	5	edge	edge	NOUN
ejop-289	49	6	technology	technology	NOUN
ejop-289	49	7	managing	manage	VERB
ejop-289	49	8	a	a	DET
ejop-289	49	9	successful	successful	ADJ
ejop-289	49	10	hr	hr	NOUN
ejop-289	49	11	operation	operation	NOUN
ejop-289	49	12	relies	rely	VERB
ejop-289	49	13	on	on	ADP
ejop-289	49	14	increasingly	increasingly	ADV
ejop-289	49	15	large	large	ADJ
ejop-289	49	16	investments	investment	NOUN
ejop-289	49	17	in	in	ADP
ejop-289	49	18	technology	technology	NOUN
ejop-289	49	19	and	and	CCONJ
ejop-289	49	20	it	it	PRON
ejop-289	49	21	is	be	AUX
ejop-289	49	22	becoming	become	VERB
ejop-289	49	23	increasingly	increasingly	ADV
ejop-289	49	24	complicated	complicated	ADJ
ejop-289	49	25	to	to	PART
ejop-289	49	26	put	put	VERB
ejop-289	49	27	together	together	ADV
ejop-289	49	28	and	and	CCONJ
ejop-289	49	29	sustain	sustain	VERB
ejop-289	49	30	a	a	DET
ejop-289	49	31	state	state	NOUN
ejop-289	49	32	-	-	PUNCT
ejop-289	49	33	of	of	ADP
ejop-289	49	34	the	the	DET
ejop-289	49	35	art	art	NOUN
ejop-289	49	36	delivery	delivery	NOUN
ejop-289	49	37	system	system	NOUN
ejop-289	49	38	.	.	PUNCT
ejop-289	50	1	technological	technological	ADJ
ejop-289	50	2	advances	advance	NOUN
ejop-289	50	3	enable	enable	VERB
ejop-289	50	4	the	the	DET
ejop-289	50	5	automation	automation	NOUN
ejop-289	50	6	of	of	ADP
ejop-289	50	7	many	many	ADJ
ejop-289	50	8	hr	hr	NOUN
ejop-289	50	9	functions	function	NOUN
ejop-289	50	10	,	,	PUNCT
ejop-289	50	11	promoting	promote	VERB
ejop-289	50	12	hr	hr	NOUN
ejop-289	50	13	as	as	ADP
ejop-289	50	14	a	a	DET
ejop-289	50	15	top	top	ADJ
ejop-289	50	16	candidate	candidate	NOUN
ejop-289	50	17	for	for	ADP
ejop-289	50	18	outsourcing	outsourcing	NOUN
ejop-289	50	19	(	(	PUNCT
ejop-289	50	20	logue	logue	PROPN
ejop-289	50	21	,	,	PUNCT
ejop-289	50	22	2004	2004	NUM
ejop-289	50	23	)	)	PUNCT
ejop-289	50	24	.	.	PUNCT
ejop-289	51	1	hr	hr	NOUN
ejop-289	51	2	outsourcing	outsourcing	NOUN
ejop-289	51	3	provides	provide	VERB
ejop-289	51	4	a	a	DET
ejop-289	51	5	means	mean	NOUN
ejop-289	51	6	for	for	ADP
ejop-289	51	7	accessing	access	VERB
ejop-289	51	8	and	and	CCONJ
ejop-289	51	9	maintaining	maintain	VERB
ejop-289	51	10	the	the	DET
ejop-289	51	11	latest	late	ADJ
ejop-289	51	12	technology	technology	NOUN
ejop-289	51	13	that	that	PRON
ejop-289	51	14	may	may	AUX
ejop-289	51	15	otherwise	otherwise	ADV
ejop-289	51	16	not	not	PART
ejop-289	51	17	be	be	AUX
ejop-289	51	18	feasible	feasible	ADJ
ejop-289	51	19	in	in	ADP
ejop-289	51	20	-	-	PUNCT
ejop-289	51	21	house	house	NOUN
ejop-289	51	22	from	from	ADP
ejop-289	51	23	a	a	DET
ejop-289	51	24	cost	cost	NOUN
ejop-289	51	25	perspective	perspective	NOUN
ejop-289	51	26	.	.	PUNCT
ejop-289	52	1	“	"	PUNCT
ejop-289	52	2	handling	handle	VERB
ejop-289	52	3	all	all	DET
ejop-289	52	4	the	the	DET
ejop-289	52	5	different	different	ADJ
ejop-289	52	6	aspects	aspect	NOUN
ejop-289	52	7	-	-	PUNCT
ejop-289	52	8	software	software	NOUN
ejop-289	52	9	,	,	PUNCT
ejop-289	52	10	system	system	NOUN
ejop-289	52	11	integration	integration	NOUN
ejop-289	52	12	and	and	CCONJ
ejop-289	52	13	maintenance	maintenance	NOUN
ejop-289	52	14	,	,	PUNCT
ejop-289	52	15	call	call	NOUN
ejop-289	52	16	centres	centre	NOUN
ejop-289	52	17	and	and	CCONJ
ejop-289	52	18	more	more	ADV
ejop-289	52	19	-	-	PUNCT
ejop-289	52	20	requires	require	VERB
ejop-289	52	21	tremendous	tremendous	ADJ
ejop-289	52	22	resources	resource	NOUN
ejop-289	52	23	.	.	PUNCT
ejop-289	53	1	it	it	PRON
ejop-289	53	2	is	be	AUX
ejop-289	53	3	more	more	ADJ
ejop-289	53	4	than	than	SCONJ
ejop-289	53	5	a	a	DET
ejop-289	53	6	lot	lot	NOUN
ejop-289	53	7	of	of	ADP
ejop-289	53	8	companies	company	NOUN
ejop-289	53	9	can	can	AUX
ejop-289	53	10	handle	handle	VERB
ejop-289	53	11	”	"	PUNCT
ejop-289	53	12	.	.	PUNCT
ejop-289	54	1	(	(	PUNCT
ejop-289	54	2	bloom	bloom	NOUN
ejop-289	54	3	&	&	CCONJ
ejop-289	54	4	wallace	wallace	PROPN
ejop-289	54	5	consulting	consulting	PROPN
ejop-289	54	6	firm	firm	NOUN
ejop-289	54	7	)	)	PUNCT
ejop-289	54	8	access	access	NOUN
ejop-289	54	9	to	to	ADP
ejop-289	54	10	these	these	DET
ejop-289	54	11	advancements	advancement	NOUN
ejop-289	54	12	such	such	ADJ
ejop-289	54	13	as	as	ADP
ejop-289	54	14	self	self	NOUN
ejop-289	54	15	-	-	PUNCT
ejop-289	54	16	service	service	NOUN
ejop-289	54	17	web	web	NOUN
ejop-289	54	18	-	-	PUNCT
ejop-289	54	19	based	base	VERB
ejop-289	54	20	technology	technology	NOUN
ejop-289	54	21	allows	allow	VERB
ejop-289	54	22	employees	employee	NOUN
ejop-289	54	23	to	to	PART
ejop-289	54	24	have	have	AUX
ejop-289	54	25	improved	improve	VERB
ejop-289	54	26	access	access	NOUN
ejop-289	54	27	to	to	ADP
ejop-289	54	28	their	their	PRON
ejop-289	54	29	hr	hr	NOUN
ejop-289	54	30	information	information	NOUN
ejop-289	54	31	(	(	PUNCT
ejop-289	54	32	smail	smail	NOUN
ejop-289	54	33	,	,	PUNCT
ejop-289	54	34	2003	2003	NUM
ejop-289	54	35	)	)	PUNCT
ejop-289	54	36	and	and	CCONJ
ejop-289	54	37	benefit	benefit	VERB
ejop-289	54	38	from	from	ADP
ejop-289	54	39	quicker	quick	ADJ
ejop-289	54	40	transaction	transaction	NOUN
ejop-289	54	41	times	time	NOUN
ejop-289	54	42	(	(	PUNCT
ejop-289	54	43	belcourt	belcourt	PROPN
ejop-289	54	44	&	&	CCONJ
ejop-289	54	45	mcbey	mcbey	PROPN
ejop-289	54	46	,	,	PUNCT
ejop-289	54	47	2004	2004	NUM
ejop-289	54	48	)	)	PUNCT
ejop-289	54	49	.	.	PUNCT
ejop-289	55	1	access	access	NOUN
ejop-289	55	2	to	to	ADP
ejop-289	55	3	specialized	specialized	ADJ
ejop-289	55	4	expertise	expertise	NOUN
ejop-289	55	5	one	one	NUM
ejop-289	55	6	-	-	PUNCT
ejop-289	55	7	third	third	NOUN
ejop-289	55	8	of	of	ADP
ejop-289	55	9	respondents	respondent	NOUN
ejop-289	55	10	in	in	ADP
ejop-289	55	11	one	one	NUM
ejop-289	55	12	study	study	NOUN
ejop-289	55	13	of	of	ADP
ejop-289	55	14	companies	company	NOUN
ejop-289	55	15	outsourcing	outsource	VERB
ejop-289	55	16	human	human	ADJ
ejop-289	55	17	resources	resource	NOUN
ejop-289	55	18	,	,	PUNCT
ejop-289	55	19	indicated	indicate	VERB
ejop-289	55	20	access	access	NOUN
ejop-289	55	21	to	to	ADP
ejop-289	55	22	specialized	specialized	ADJ
ejop-289	55	23	hr	hr	NOUN
ejop-289	55	24	expertise	expertise	NOUN
ejop-289	55	25	to	to	PART
ejop-289	55	26	be	be	AUX
ejop-289	55	27	the	the	DET
ejop-289	55	28	primary	primary	ADJ
ejop-289	55	29	motivation	motivation	NOUN
ejop-289	55	30	for	for	ADP
ejop-289	55	31	outsourcing	outsourcing	NOUN
ejop-289	55	32	(	(	PUNCT
ejop-289	55	33	abrahamson	abrahamson	PROPN
ejop-289	55	34	&	&	CCONJ
ejop-289	55	35	ruth	ruth	PROPN
ejop-289	55	36	,	,	PUNCT
ejop-289	55	37	2003	2003	NUM
ejop-289	55	38	)	)	PUNCT
ejop-289	55	39	.	.	PUNCT
ejop-289	56	1	results	result	NOUN
ejop-289	56	2	of	of	ADP
ejop-289	56	3	a	a	DET
ejop-289	56	4	recent	recent	ADJ
ejop-289	56	5	survey	survey	NOUN
ejop-289	56	6	identified	identify	VERB
ejop-289	56	7	vendor	vendor	NOUN
ejop-289	56	8	expertise	expertise	NOUN
ejop-289	56	9	,	,	PUNCT
ejop-289	56	10	along	along	ADP
ejop-289	56	11	with	with	ADP
ejop-289	56	12	time	time	NOUN
ejop-289	56	13	savings	saving	NOUN
ejop-289	56	14	,	,	PUNCT
ejop-289	56	15	as	as	ADP
ejop-289	56	16	the	the	DET
ejop-289	56	17	most	most	ADV
ejop-289	56	18	frequently	frequently	ADV
ejop-289	56	19	cited	cite	VERB
ejop-289	56	20	rationales	rationale	NOUN
ejop-289	56	21	for	for	ADP
ejop-289	56	22	outsourcing	outsource	VERB
ejop-289	56	23	hr	hr	NOUN
ejop-289	56	24	activities	activity	NOUN
ejop-289	56	25	.	.	PUNCT
ejop-289	57	1	the	the	DET
ejop-289	57	2	demand	demand	NOUN
ejop-289	57	3	for	for	ADP
ejop-289	57	4	specialized	specialized	ADJ
ejop-289	57	5	expertise	expertise	NOUN
ejop-289	57	6	is	be	AUX
ejop-289	57	7	not	not	PART
ejop-289	57	8	surprising	surprising	ADJ
ejop-289	57	9	,	,	PUNCT
ejop-289	57	10	given	give	VERB
ejop-289	57	11	the	the	DET
ejop-289	57	12	growing	grow	VERB
ejop-289	57	13	complexity	complexity	NOUN
ejop-289	57	14	of	of	ADP
ejop-289	57	15	hr	hr	NOUN
ejop-289	57	16	tasks	task	NOUN
ejop-289	57	17	and	and	CCONJ
ejop-289	57	18	the	the	DET
ejop-289	57	19	decline	decline	NOUN
ejop-289	57	20	in	in	ADP
ejop-289	57	21	hr	hr	NOUN
ejop-289	57	22	specialists	specialist	NOUN
ejop-289	57	23	resulting	result	VERB
ejop-289	57	24	from	from	ADP
ejop-289	57	25	organizational	organizational	ADJ
ejop-289	57	26	downsizing	downsizing	NOUN
ejop-289	57	27	.	.	PUNCT
ejop-289	58	1	as	as	SCONJ
ejop-289	58	2	companies	company	NOUN
ejop-289	58	3	require	require	VERB
ejop-289	58	4	more	more	ADJ
ejop-289	58	5	specialized	specialized	ADJ
ejop-289	58	6	hr	hr	NOUN
ejop-289	58	7	expertise	expertise	NOUN
ejop-289	58	8	,	,	PUNCT
ejop-289	58	9	their	their	PRON
ejop-289	58	10	best	good	ADJ
ejop-289	58	11	alternative	alternative	NOUN
ejop-289	58	12	is	be	AUX
ejop-289	58	13	to	to	PART
ejop-289	58	14	hire	hire	VERB
ejop-289	58	15	external	external	ADJ
ejop-289	58	16	hr	hr	NOUN
ejop-289	58	17	vendors	vendor	NOUN
ejop-289	58	18	to	to	PART
ejop-289	58	19	perform	perform	VERB
ejop-289	58	20	activities	activity	NOUN
ejop-289	58	21	that	that	PRON
ejop-289	58	22	were	be	AUX
ejop-289	58	23	formerly	formerly	ADV
ejop-289	58	24	performed	perform	VERB
ejop-289	58	25	in	in	ADP
ejop-289	58	26	-	-	PUNCT
ejop-289	58	27	house	house	NOUN
ejop-289	58	28	.	.	PUNCT
ejop-289	59	1	an	an	DET
ejop-289	59	2	outsourcing	outsourcing	NOUN
ejop-289	59	3	vendor	vendor	NOUN
ejop-289	59	4	specialized	specialize	VERB
ejop-289	59	5	in	in	ADP
ejop-289	59	6	hr	hr	NOUN
ejop-289	59	7	can	can	AUX
ejop-289	59	8	apply	apply	VERB
ejop-289	59	9	a	a	DET
ejop-289	59	10	portfolio	portfolio	NOUN
ejop-289	59	11	of	of	ADP
ejop-289	59	12	accomplishments	accomplishment	NOUN
ejop-289	59	13	from	from	ADP
ejop-289	59	14	other	other	ADJ
ejop-289	59	15	organizations	organization	NOUN
ejop-289	59	16	facing	face	VERB
ejop-289	59	17	similar	similar	ADJ
ejop-289	59	18	challenges	challenge	NOUN
ejop-289	59	19	to	to	ADP
ejop-289	59	20	solving	solve	VERB
ejop-289	59	21	an	an	DET
ejop-289	59	22	organization	organization	NOUN
ejop-289	59	23	’s	’s	PART
ejop-289	59	24	hr	hr	NOUN
ejop-289	59	25	needs	need	NOUN
ejop-289	59	26	(	(	PUNCT
ejop-289	59	27	martin	martin	PROPN
ejop-289	59	28	,	,	PUNCT
ejop-289	59	29	1997	1997	NUM
ejop-289	59	30	)	)	PUNCT
ejop-289	59	31	.	.	PUNCT
ejop-289	60	1	outsourcing	outsource	VERB
ejop-289	60	2	provides	provide	VERB
ejop-289	60	3	organizations	organization	NOUN
ejop-289	60	4	with	with	ADP
ejop-289	60	5	the	the	DET
ejop-289	60	6	opportunity	opportunity	NOUN
ejop-289	60	7	to	to	PART
ejop-289	60	8	tap	tap	VERB
ejop-289	60	9	into	into	ADP
ejop-289	60	10	the	the	DET
ejop-289	60	11	leading	lead	VERB
ejop-289	60	12	edge	edge	NOUN
ejop-289	60	13	“	"	PUNCT
ejop-289	60	14	hr	hr	NOUN
ejop-289	60	15	thinking	thinking	NOUN
ejop-289	60	16	,	,	PUNCT
ejop-289	60	17	technologies	technology	NOUN
ejop-289	60	18	and	and	CCONJ
ejop-289	60	19	programs	program	NOUN
ejop-289	60	20	without	without	ADP
ejop-289	60	21	having	have	VERB
ejop-289	60	22	to	to	PART
ejop-289	60	23	invest	invest	VERB
ejop-289	60	24	in	in	ADP
ejop-289	60	25	developing	develop	VERB
ejop-289	60	26	and	and	CCONJ
ejop-289	60	27	maintaining	maintain	VERB
ejop-289	60	28	them	they	PRON
ejop-289	60	29	”	"	PUNCT
ejop-289	60	30	(	(	PUNCT
ejop-289	60	31	jeffay	jeffay	NOUN
ejop-289	60	32	et	et	PROPN
ejop-289	60	33	al	al	PROPN
ejop-289	60	34	,	,	PUNCT
ejop-289	60	35	1997	1997	NUM
ejop-289	60	36	,	,	PUNCT
ejop-289	60	37	p.2	p.2	NUM
ejop-289	60	38	)	)	PUNCT
ejop-289	60	39	.	.	PUNCT
ejop-289	61	1	hr	hr	PROPN
ejop-289	61	2	bpo	bpo	PROPN
ejop-289	61	3	organizations	organization	NOUN
ejop-289	61	4	do	do	AUX
ejop-289	61	5	not	not	PART
ejop-289	61	6	just	just	ADV
ejop-289	61	7	need	need	VERB
ejop-289	61	8	a	a	DET
ejop-289	61	9	core	core	NOUN
ejop-289	61	10	competency	competency	NOUN
ejop-289	61	11	in	in	ADP
ejop-289	61	12	hr	hr	PROPN
ejop-289	61	13	administration	administration	NOUN
ejop-289	61	14	,	,	PUNCT
ejop-289	61	15	they	they	PRON
ejop-289	61	16	need	need	VERB
ejop-289	61	17	a	a	DET
ejop-289	61	18	core	core	NOUN
ejop-289	61	19	competency	competency	NOUN
ejop-289	61	20	in	in	ADP
ejop-289	61	21	web	web	NOUN
ejop-289	61	22	-	-	VERB
ejop-289	61	23	enabled	enable	VERB
ejop-289	61	24	hr	hr	NOUN
ejop-289	61	25	administration	administration	NOUN
ejop-289	61	26	.	.	PUNCT
ejop-289	62	1	if	if	SCONJ
ejop-289	62	2	an	an	DET
ejop-289	62	3	hr	hr	NOUN
ejop-289	62	4	bpo	bpo	NOUN
ejop-289	62	5	can	can	AUX
ejop-289	62	6	satisfy	satisfy	VERB
ejop-289	62	7	a	a	DET
ejop-289	62	8	diverse	diverse	ADJ
ejop-289	62	9	customer	customer	NOUN
ejop-289	62	10	base	base	NOUN
ejop-289	62	11	with	with	ADP
ejop-289	62	12	the	the	DET
ejop-289	62	13	same	same	ADJ
ejop-289	62	14	technology	technology	NOUN
ejop-289	62	15	,	,	PUNCT
ejop-289	62	16	it	it	PRON
ejop-289	62	17	gains	gain	VERB
ejop-289	62	18	even	even	ADV
ejop-289	62	19	further	further	ADJ
ejop-289	62	20	economies	economy	NOUN
ejop-289	62	21	of	of	ADP
ejop-289	62	22	scale	scale	NOUN
ejop-289	62	23	and	and	CCONJ
ejop-289	62	24	is	be	AUX
ejop-289	62	25	likely	likely	ADJ
ejop-289	62	26	to	to	PART
ejop-289	62	27	be	be	AUX
ejop-289	62	28	more	more	ADV
ejop-289	62	29	profitable	profitable	ADJ
ejop-289	62	30	.	.	PUNCT
ejop-289	63	1	additionally	additionally	ADV
ejop-289	63	2	,	,	PUNCT
ejop-289	63	3	outsourcing	outsource	VERB
ejop-289	63	4	an	an	DET
ejop-289	63	5	hr	hr	NOUN
ejop-289	63	6	activity	activity	NOUN
ejop-289	63	7	can	can	AUX
ejop-289	63	8	reduce	reduce	VERB
ejop-289	63	9	liability	liability	NOUN
ejop-289	63	10	and	and	CCONJ
ejop-289	63	11	risk	risk	NOUN
ejop-289	63	12	,	,	PUNCT
ejop-289	63	13	which	which	PRON
ejop-289	63	14	is	be	AUX
ejop-289	63	15	critical	critical	ADJ
ejop-289	63	16	for	for	ADP
ejop-289	63	17	smaller	small	ADJ
ejop-289	63	18	companies	company	NOUN
ejop-289	63	19	that	that	PRON
ejop-289	63	20	do	do	AUX
ejop-289	63	21	not	not	PART
ejop-289	63	22	have	have	VERB
ejop-289	63	23	the	the	DET
ejop-289	63	24	resources	resource	NOUN
ejop-289	63	25	to	to	PART
ejop-289	63	26	employ	employ	VERB
ejop-289	63	27	staff	staff	NOUN
ejop-289	63	28	specialists	specialist	NOUN
ejop-289	63	29	who	who	PRON
ejop-289	63	30	are	be	AUX
ejop-289	63	31	fully	fully	ADV
ejop-289	63	32	informed	inform	VERB
ejop-289	63	33	on	on	ADP
ejop-289	63	34	the	the	DET
ejop-289	63	35	legal	legal	ADJ
ejop-289	63	36	requirements	requirement	NOUN
ejop-289	63	37	of	of	ADP
ejop-289	63	38	hr	hr	NOUN
ejop-289	63	39	programs	program	NOUN
ejop-289	63	40	.	.	PUNCT
ejop-289	64	1	for	for	ADP
ejop-289	64	2	example	example	NOUN
ejop-289	64	3	,	,	PUNCT
ejop-289	64	4	substantial	substantial	ADJ
ejop-289	64	5	expertise	expertise	NOUN
ejop-289	64	6	is	be	AUX
ejop-289	64	7	required	require	VERB
ejop-289	64	8	to	to	PART
ejop-289	64	9	insure	insure	VERB
ejop-289	64	10	that	that	SCONJ
ejop-289	64	11	a	a	DET
ejop-289	64	12	retirement	retirement	NOUN
ejop-289	64	13	program	program	NOUN
ejop-289	64	14	conforms	conform	VERB
ejop-289	64	15	to	to	ADP
ejop-289	64	16	the	the	DET
ejop-289	64	17	employee	employee	NOUN
ejop-289	64	18	retirement	retirement	PROPN
ejop-289	64	19	income	income	PROPN
ejop-289	64	20	security	security	PROPN
ejop-289	64	21	act	act	PROPN
ejop-289	64	22	(	(	PUNCT
ejop-289	64	23	erisa	erisa	NOUN
ejop-289	64	24	)	)	PUNCT
ejop-289	64	25	.	.	PUNCT
ejop-289	65	1	as	as	ADP
ejop-289	65	2	a	a	DET
ejop-289	65	3	result	result	NOUN
ejop-289	65	4	,	,	PUNCT
ejop-289	65	5	smaller	small	ADJ
ejop-289	65	6	companies	company	NOUN
ejop-289	65	7	sometimes	sometimes	ADV
ejop-289	65	8	outsource	outsource	VERB
ejop-289	65	9	the	the	DET
ejop-289	65	10	administration	administration	NOUN
ejop-289	65	11	of	of	ADP
ejop-289	65	12	their	their	PRON
ejop-289	65	13	entire	entire	ADJ
ejop-289	65	14	retirement	retirement	NOUN
ejop-289	65	15	program	program	NOUN
ejop-289	65	16	.	.	PUNCT
ejop-289	66	1	employee	employee	NOUN
ejop-289	66	2	assistance	assistance	NOUN
ejop-289	66	3	programs	program	NOUN
ejop-289	66	4	(	(	PUNCT
ejop-289	66	5	eaps	eaps	ADV
ejop-289	66	6	)	)	PUNCT
ejop-289	66	7	and	and	CCONJ
ejop-289	66	8	drug	drug	NOUN
ejop-289	66	9	testing	testing	NOUN
ejop-289	66	10	are	be	AUX
ejop-289	66	11	also	also	ADV
ejop-289	66	12	frequently	frequently	ADV
ejop-289	66	13	outsourced	outsource	VERB
ejop-289	66	14	regardless	regardless	ADV
ejop-289	66	15	of	of	ADP
ejop-289	66	16	company	company	NOUN
ejop-289	66	17	size	size	NOUN
ejop-289	66	18	,	,	PUNCT
ejop-289	66	19	thus	thus	ADV
ejop-289	66	20	reducing	reduce	VERB
ejop-289	66	21	legal	legal	ADJ
ejop-289	66	22	liability	liability	NOUN
ejop-289	66	23	associated	associate	VERB
ejop-289	66	24	with	with	ADP
ejop-289	66	25	divulgence	divulgence	NOUN
ejop-289	66	26	of	of	ADP
ejop-289	66	27	confidential	confidential	ADJ
ejop-289	66	28	information	information	NOUN
ejop-289	66	29	.	.	PUNCT
ejop-289	67	1	improving	improve	VERB
ejop-289	67	2	the	the	DET
ejop-289	67	3	quality	quality	NOUN
ejop-289	67	4	of	of	ADP
ejop-289	67	5	service	service	NOUN
ejop-289	67	6	data	datum	NOUN
ejop-289	67	7	from	from	ADP
ejop-289	67	8	hewitt	hewitt	PROPN
ejop-289	67	9	’s	’s	PART
ejop-289	67	10	annual	annual	ADJ
ejop-289	67	11	best	good	ADJ
ejop-289	67	12	employers	employer	NOUN
ejop-289	67	13	in	in	ADP
ejop-289	67	14	canada	canada	PROPN
ejop-289	67	15	study	study	PROPN
ejop-289	67	16	,	,	PUNCT
ejop-289	67	17	demonstrates	demonstrate	VERB
ejop-289	67	18	that	that	SCONJ
ejop-289	67	19	one	one	NUM
ejop-289	67	20	characteristic	characteristic	NOUN
ejop-289	67	21	that	that	PRON
ejop-289	67	22	sets	set	VERB
ejop-289	67	23	“	"	PUNCT
ejop-289	67	24	best	good	ADJ
ejop-289	67	25	employers	employer	NOUN
ejop-289	67	26	”	"	PUNCT
ejop-289	67	27	apart	apart	ADV
ejop-289	67	28	from	from	ADP
ejop-289	67	29	other	other	ADJ
ejop-289	67	30	participating	participate	VERB
ejop-289	67	31	organizations	organization	NOUN
ejop-289	67	32	,	,	PUNCT
ejop-289	67	33	is	be	AUX
ejop-289	67	34	their	their	PRON
ejop-289	67	35	ability	ability	NOUN
ejop-289	67	36	to	to	PART
ejop-289	67	37	do	do	AUX
ejop-289	67	38	”	"	PUNCT
ejop-289	67	39	the	the	DET
ejop-289	67	40	basics	basic	NOUN
ejop-289	67	41	well	well	ADV
ejop-289	67	42	”	"	PUNCT
ejop-289	67	43	.	.	PUNCT
ejop-289	68	1	outsourcing	outsourcing	NOUN
ejop-289	68	2	often	often	ADV
ejop-289	68	3	allows	allow	VERB
ejop-289	68	4	a	a	DET
ejop-289	68	5	company	company	NOUN
ejop-289	68	6	to	to	PART
ejop-289	68	7	get	get	VERB
ejop-289	68	8	better	well	ADJ
ejop-289	68	9	quality	quality	NOUN
ejop-289	68	10	hr	hr	NOUN
ejop-289	68	11	services	service	NOUN
ejop-289	68	12	.	.	PUNCT
ejop-289	69	1	many	many	ADJ
ejop-289	69	2	companies	company	NOUN
ejop-289	69	3	outsource	outsource	VERB
ejop-289	69	4	because	because	SCONJ
ejop-289	69	5	they	they	PRON
ejop-289	69	6	believe	believe	VERB
ejop-289	69	7	they	they	PRON
ejop-289	69	8	can	can	AUX
ejop-289	69	9	get	get	VERB
ejop-289	69	10	the	the	DET
ejop-289	69	11	new	new	ADJ
ejop-289	69	12	required	require	VERB
ejop-289	69	13	level	level	NOUN
ejop-289	69	14	of	of	ADP
ejop-289	69	15	hr	hr	NOUN
ejop-289	69	16	service	service	NOUN
ejop-289	69	17	faster	fast	ADV
ejop-289	69	18	and	and	CCONJ
ejop-289	69	19	with	with	ADP
ejop-289	69	20	more	more	ADJ
ejop-289	69	21	confidence	confidence	NOUN
ejop-289	69	22	in	in	ADP
ejop-289	69	23	succeeding	succeed	VERB
ejop-289	69	24	,	,	PUNCT
ejop-289	69	25	through	through	ADP
ejop-289	69	26	outsourcing	outsourcing	NOUN
ejop-289	69	27	(	(	PUNCT
ejop-289	69	28	jeffay	jeffay	PROPN
ejop-289	69	29	et	et	PROPN
ejop-289	69	30	al	al	PROPN
ejop-289	69	31	,	,	PUNCT
ejop-289	69	32	1997	1997	NUM
ejop-289	69	33	)	)	PUNCT
ejop-289	69	34	.	.	PUNCT
ejop-289	70	1	this	this	PRON
ejop-289	70	2	is	be	AUX
ejop-289	70	3	particularly	particularly	ADV
ejop-289	70	4	true	true	ADJ
ejop-289	70	5	as	as	SCONJ
ejop-289	70	6	companies	company	NOUN
ejop-289	70	7	can	can	AUX
ejop-289	70	8	choose	choose	VERB
ejop-289	70	9	vendors	vendor	NOUN
ejop-289	70	10	with	with	ADP
ejop-289	70	11	excellent	excellent	ADJ
ejop-289	70	12	track	track	NOUN
ejop-289	70	13	records	record	NOUN
ejop-289	70	14	,	,	PUNCT
ejop-289	70	15	wherein	wherein	SCONJ
ejop-289	70	16	acceptable	acceptable	ADJ
ejop-289	70	17	performance	performance	NOUN
ejop-289	70	18	standards	standard	NOUN
ejop-289	70	19	are	be	AUX
ejop-289	70	20	written	write	VERB
ejop-289	70	21	in	in	ADP
ejop-289	70	22	a	a	DET
ejop-289	70	23	contact	contact	NOUN
ejop-289	70	24	(	(	PUNCT
ejop-289	70	25	belcourt	belcourt	PROPN
ejop-289	70	26	&	&	CCONJ
ejop-289	70	27	mcbey	mcbey	PROPN
ejop-289	70	28	,	,	PUNCT
ejop-289	70	29	2004	2004	NUM
ejop-289	70	30	)	)	PUNCT
ejop-289	70	31	.	.	PUNCT
ejop-289	71	1	although	although	SCONJ
ejop-289	71	2	the	the	DET
ejop-289	71	3	anticipated	anticipated	ADJ
ejop-289	71	4	increase	increase	NOUN
ejop-289	71	5	in	in	ADP
ejop-289	71	6	quality	quality	NOUN
ejop-289	71	7	of	of	ADP
ejop-289	71	8	service	service	NOUN
ejop-289	71	9	is	be	AUX
ejop-289	71	10	linked	link	VERB
ejop-289	71	11	to	to	ADP
ejop-289	71	12	the	the	DET
ejop-289	71	13	best	good	ADJ
ejop-289	71	14	practices	practice	NOUN
ejop-289	71	15	realized	realize	VERB
ejop-289	71	16	through	through	ADP
ejop-289	71	17	specialized	specialized	ADJ
ejop-289	71	18	expertise	expertise	NOUN
ejop-289	71	19	and	and	CCONJ
ejop-289	71	20	the	the	DET
ejop-289	71	21	technological	technological	ADJ
ejop-289	71	22	capabilities	capability	NOUN
ejop-289	71	23	,	,	PUNCT
ejop-289	71	24	inherent	inherent	ADJ
ejop-289	71	25	in	in	ADP
ejop-289	71	26	most	most	ADV
ejop-289	71	27	outsourced	outsourced	ADJ
ejop-289	71	28	hr	hr	NOUN
ejop-289	71	29	service	service	NOUN
ejop-289	71	30	providers	provider	NOUN
ejop-289	71	31	,	,	PUNCT
ejop-289	71	32	there	there	PRON
ejop-289	71	33	may	may	AUX
ejop-289	71	34	be	be	AUX
ejop-289	71	35	other	other	ADJ
ejop-289	71	36	reasons	reason	NOUN
ejop-289	71	37	contributing	contribute	VERB
ejop-289	71	38	to	to	ADP
ejop-289	71	39	the	the	DET
ejop-289	71	40	enhanced	enhance	VERB
ejop-289	71	41	service	service	NOUN
ejop-289	71	42	level	level	NOUN
ejop-289	71	43	over	over	ADP
ejop-289	71	44	in	in	ADP
ejop-289	71	45	-	-	PUNCT
ejop-289	71	46	house	house	NOUN
ejop-289	71	47	hr	hr	NOUN
ejop-289	71	48	departments	department	NOUN
ejop-289	71	49	.	.	PUNCT
ejop-289	72	1	prospective	prospective	ADJ
ejop-289	72	2	clients	client	NOUN
ejop-289	72	3	believe	believe	VERB
ejop-289	72	4	that	that	SCONJ
ejop-289	72	5	bpo	bpo	NOUN
ejop-289	72	6	providers	provider	NOUN
ejop-289	72	7	offer	offer	VERB
ejop-289	72	8	focus	focus	NOUN
ejop-289	72	9	,	,	PUNCT
ejop-289	72	10	expertise	expertise	NOUN
ejop-289	72	11	,	,	PUNCT
ejop-289	72	12	and	and	CCONJ
ejop-289	72	13	ability	ability	NOUN
ejop-289	72	14	to	to	PART
ejop-289	72	15	obtain	obtain	VERB
ejop-289	72	16	economies	economy	NOUN
ejop-289	72	17	of	of	ADP
ejop-289	72	18	scale	scale	NOUN
ejop-289	72	19	which	which	PRON
ejop-289	72	20	should	should	AUX
ejop-289	72	21	improve	improve	VERB
ejop-289	72	22	the	the	DET
ejop-289	72	23	service	service	NOUN
ejop-289	72	24	that	that	PRON
ejop-289	72	25	the	the	DET
ejop-289	72	26	companies	company	NOUN
ejop-289	72	27	are	be	AUX
ejop-289	72	28	getting	get	VERB
ejop-289	72	29	from	from	ADP
ejop-289	72	30	their	their	PRON
ejop-289	72	31	internal	internal	ADJ
ejop-289	72	32	staff	staff	NOUN
ejop-289	72	33	groups	group	NOUN
ejop-289	72	34	.	.	PUNCT
ejop-289	73	1	exult	exult	VERB
ejop-289	73	2	,	,	PUNCT
ejop-289	73	3	a	a	DET
ejop-289	73	4	leading	lead	VERB
ejop-289	73	5	bpo	bpo	NOUN
ejop-289	73	6	provider	provider	NOUN
ejop-289	73	7	convincingly	convincingly	ADV
ejop-289	73	8	argues	argue	VERB
ejop-289	73	9	that	that	SCONJ
ejop-289	73	10	they	they	PRON
ejop-289	73	11	can	can	AUX
ejop-289	73	12	make	make	VERB
ejop-289	73	13	process	process	NOUN
ejop-289	73	14	improvements	improvement	NOUN
ejop-289	73	15	that	that	PRON
ejop-289	73	16	will	will	AUX
ejop-289	73	17	upgrade	upgrade	VERB
ejop-289	73	18	service	service	NOUN
ejop-289	73	19	quality	quality	NOUN
ejop-289	73	20	,	,	PUNCT
ejop-289	73	21	reduce	reduce	VERB
ejop-289	73	22	costs	cost	NOUN
ejop-289	73	23	,	,	PUNCT
ejop-289	73	24	and	and	CCONJ
ejop-289	73	25	increase	increase	VERB
ejop-289	73	26	speed	speed	NOUN
ejop-289	73	27	to	to	ADP
ejop-289	73	28	levels	level	NOUN
ejop-289	73	29	that	that	PRON
ejop-289	73	30	can	can	AUX
ejop-289	73	31	not	not	PART
ejop-289	73	32	be	be	AUX
ejop-289	73	33	obtained	obtain	VERB
ejop-289	73	34	from	from	ADP
ejop-289	73	35	a	a	DET
ejop-289	73	36	staff	staff	NOUN
ejop-289	73	37	group	group	NOUN
ejop-289	73	38	(	(	PUNCT
ejop-289	73	39	lawler	lawler	PROPN
ejop-289	73	40	,	,	PUNCT
ejop-289	73	41	et	et	PROPN
ejop-289	73	42	.	.	PUNCT
ejop-289	74	1	al	al	PROPN
ejop-289	74	2	,	,	PUNCT
ejop-289	74	3	2004	2004	NUM
ejop-289	74	4	)	)	PUNCT
ejop-289	74	5	.	.	PUNCT
ejop-289	75	1	overall	overall	ADV
ejop-289	75	2	,	,	PUNCT
ejop-289	75	3	organizations	organization	NOUN
ejop-289	75	4	are	be	AUX
ejop-289	75	5	finding	find	VERB
ejop-289	75	6	more	more	ADV
ejop-289	75	7	flexible	flexible	ADJ
ejop-289	75	8	,	,	PUNCT
ejop-289	75	9	responsive	responsive	ADJ
ejop-289	75	10	,	,	PUNCT
ejop-289	75	11	higher	high	ADJ
ejop-289	75	12	quality	quality	NOUN
ejop-289	75	13	services	service	NOUN
ejop-289	75	14	in	in	ADP
ejop-289	75	15	outsourced	outsourced	ADJ
ejop-289	75	16	hr	hr	NOUN
ejop-289	75	17	service	service	NOUN
ejop-289	75	18	providers	provider	NOUN
ejop-289	75	19	(	(	PUNCT
ejop-289	75	20	belcourt	belcourt	PROPN
ejop-289	75	21	&	&	CCONJ
ejop-289	75	22	mcbey	mcbey	PROPN
ejop-289	75	23	,	,	PUNCT
ejop-289	75	24	2004	2004	NUM
ejop-289	75	25	)	)	PUNCT
ejop-289	75	26	.	.	PUNCT
ejop-289	76	1	organizational	organizational	ADJ
ejop-289	76	2	politics	politic	NOUN
ejop-289	76	3	organization	organization	NOUN
ejop-289	76	4	politics	politic	NOUN
ejop-289	76	5	play	play	VERB
ejop-289	76	6	a	a	DET
ejop-289	76	7	part	part	NOUN
ejop-289	76	8	in	in	ADP
ejop-289	76	9	terms	term	NOUN
ejop-289	76	10	of	of	ADP
ejop-289	76	11	the	the	DET
ejop-289	76	12	perception	perception	NOUN
ejop-289	76	13	around	around	ADP
ejop-289	76	14	acceptable	acceptable	ADJ
ejop-289	76	15	headcount	headcount	NOUN
ejop-289	76	16	within	within	ADP
ejop-289	76	17	an	an	DET
ejop-289	76	18	organization	organization	NOUN
ejop-289	76	19	or	or	CCONJ
ejop-289	76	20	function	function	NOUN
ejop-289	76	21	(	(	PUNCT
ejop-289	76	22	belcourt	belcourt	PROPN
ejop-289	76	23	&	&	CCONJ
ejop-289	76	24	mcbey	mcbey	PROPN
ejop-289	76	25	,	,	PUNCT
ejop-289	76	26	2004	2004	NUM
ejop-289	76	27	)	)	PUNCT
ejop-289	76	28	.	.	PUNCT
ejop-289	77	1	downsizing	downsize	VERB
ejop-289	77	2	has	have	AUX
ejop-289	77	3	frequently	frequently	ADV
ejop-289	77	4	required	require	VERB
ejop-289	77	5	hr	hr	NOUN
ejop-289	77	6	departments	department	NOUN
ejop-289	77	7	to	to	PART
ejop-289	77	8	contribute	contribute	VERB
ejop-289	77	9	to	to	ADP
ejop-289	77	10	the	the	DET
ejop-289	77	11	organizational	organizational	ADJ
ejop-289	77	12	restructuring	restructuring	NOUN
ejop-289	77	13	by	by	ADP
ejop-289	77	14	reducing	reduce	VERB
ejop-289	77	15	their	their	PRON
ejop-289	77	16	staffs	staff	NOUN
ejop-289	77	17	.	.	PUNCT
ejop-289	78	1	hr	hr	NOUN
ejop-289	78	2	outsourcing	outsourcing	NOUN
ejop-289	78	3	presents	present	VERB
ejop-289	78	4	the	the	DET
ejop-289	78	5	option	option	NOUN
ejop-289	78	6	of	of	ADP
ejop-289	78	7	cost	cost	NOUN
ejop-289	78	8	reduction	reduction	NOUN
ejop-289	78	9	and	and	CCONJ
ejop-289	78	10	the	the	DET
ejop-289	78	11	choice	choice	NOUN
ejop-289	78	12	to	to	PART
ejop-289	78	13	hold	hold	VERB
ejop-289	78	14	or	or	CCONJ
ejop-289	78	15	release	release	VERB
ejop-289	78	16	control	control	NOUN
ejop-289	78	17	of	of	ADP
ejop-289	78	18	selected	select	VERB
ejop-289	78	19	hr	hr	NOUN
ejop-289	78	20	activities	activity	NOUN
ejop-289	78	21	.	.	PUNCT
ejop-289	79	1	the	the	DET
ejop-289	79	2	choice	choice	NOUN
ejop-289	79	3	depends	depend	VERB
ejop-289	79	4	on	on	ADP
ejop-289	79	5	whether	whether	SCONJ
ejop-289	79	6	an	an	DET
ejop-289	79	7	activity	activity	NOUN
ejop-289	79	8	is	be	AUX
ejop-289	79	9	deemed	deem	VERB
ejop-289	79	10	a	a	DET
ejop-289	79	11	core	core	NOUN
ejop-289	79	12	competency	competency	NOUN
ejop-289	79	13	with	with	ADP
ejop-289	79	14	the	the	DET
ejop-289	79	15	hr	hr	PROPN
ejop-289	79	16	department	department	NOUN
ejop-289	79	17	.	.	PUNCT
ejop-289	80	1	organizational	organizational	ADJ
ejop-289	80	2	politics	politic	NOUN
ejop-289	80	3	may	may	AUX
ejop-289	80	4	even	even	ADV
ejop-289	80	5	be	be	AUX
ejop-289	80	6	the	the	DET
ejop-289	80	7	reason	reason	NOUN
ejop-289	80	8	the	the	DET
ejop-289	80	9	outsourcing	outsourcing	NOUN
ejop-289	80	10	vendor	vendor	NOUN
ejop-289	80	11	is	be	AUX
ejop-289	80	12	able	able	ADJ
ejop-289	80	13	to	to	PART
ejop-289	80	14	provide	provide	VERB
ejop-289	80	15	better	well	ADJ
ejop-289	80	16	service	service	NOUN
ejop-289	80	17	as	as	SCONJ
ejop-289	80	18	contractors	contractor	NOUN
ejop-289	80	19	are	be	AUX
ejop-289	80	20	often	often	ADV
ejop-289	80	21	able	able	ADJ
ejop-289	80	22	to	to	PART
ejop-289	80	23	negotiate	negotiate	VERB
ejop-289	80	24	the	the	DET
ejop-289	80	25	necessary	necessary	ADJ
ejop-289	80	26	improvements	improvement	NOUN
ejop-289	80	27	and	and	CCONJ
ejop-289	80	28	investments	investment	NOUN
ejop-289	80	29	more	more	ADV
ejop-289	80	30	easily	easily	ADV
ejop-289	80	31	than	than	ADP
ejop-289	80	32	managers	manager	NOUN
ejop-289	80	33	of	of	ADP
ejop-289	80	34	in	in	ADP
ejop-289	80	35	-	-	PUNCT
ejop-289	80	36	house	house	NOUN
ejop-289	80	37	services	service	NOUN
ejop-289	80	38	(	(	PUNCT
ejop-289	80	39	belcourt	belcourt	PROPN
ejop-289	80	40	&	&	CCONJ
ejop-289	80	41	mcbey	mcbey	PROPN
ejop-289	80	42	,	,	PUNCT
ejop-289	80	43	2004	2004	NUM
ejop-289	80	44	)	)	PUNCT
ejop-289	80	45	.	.	PUNCT
ejop-289	81	1	the	the	DET
ejop-289	81	2	use	use	NOUN
ejop-289	81	3	of	of	ADP
ejop-289	81	4	outsourcing	outsourcing	NOUN
ejop-289	81	5	is	be	AUX
ejop-289	81	6	a	a	DET
ejop-289	81	7	way	way	NOUN
ejop-289	81	8	to	to	PART
ejop-289	81	9	“	"	PUNCT
ejop-289	81	10	syndicate	syndicate	VERB
ejop-289	81	11	the	the	DET
ejop-289	81	12	risk	risk	NOUN
ejop-289	81	13	”	"	PUNCT
ejop-289	81	14	when	when	SCONJ
ejop-289	81	15	the	the	DET
ejop-289	81	16	organization	organization	NOUN
ejop-289	81	17	can	can	AUX
ejop-289	81	18	not	not	PART
ejop-289	81	19	stay	stay	VERB
ejop-289	81	20	current	current	ADJ
ejop-289	81	21	on	on	ADP
ejop-289	81	22	all	all	DET
ejop-289	81	23	the	the	DET
ejop-289	81	24	new	new	ADJ
ejop-289	81	25	developments	development	NOUN
ejop-289	81	26	in	in	ADP
ejop-289	81	27	the	the	DET
ejop-289	81	28	hr	hr	NOUN
ejop-289	81	29	field	field	NOUN
ejop-289	81	30	hr	hr	PROPN
ejop-289	81	31	bpo	bpo	PROPN
ejop-289	81	32	may	may	AUX
ejop-289	81	33	also	also	ADV
ejop-289	81	34	make	make	VERB
ejop-289	81	35	sense	sense	NOUN
ejop-289	81	36	for	for	ADP
ejop-289	81	37	organizations	organization	NOUN
ejop-289	81	38	because	because	SCONJ
ejop-289	81	39	they	they	PRON
ejop-289	81	40	can	can	AUX
ejop-289	81	41	provide	provide	VERB
ejop-289	81	42	support	support	NOUN
ejop-289	81	43	and	and	CCONJ
ejop-289	81	44	flexibility	flexibility	NOUN
ejop-289	81	45	when	when	SCONJ
ejop-289	81	46	the	the	DET
ejop-289	81	47	firm	firm	NOUN
ejop-289	81	48	is	be	AUX
ejop-289	81	49	growing	grow	VERB
ejop-289	81	50	or	or	CCONJ
ejop-289	81	51	scaling	scale	VERB
ejop-289	81	52	down	down	ADP
ejop-289	81	53	in	in	ADP
ejop-289	81	54	size	size	NOUN
ejop-289	81	55	.	.	PUNCT
ejop-289	82	1	cost	cost	NOUN
ejop-289	82	2	efficiencies	efficiency	NOUN
ejop-289	82	3	can	can	AUX
ejop-289	82	4	be	be	AUX
ejop-289	82	5	gained	gain	VERB
ejop-289	82	6	due	due	ADP
ejop-289	82	7	to	to	ADP
ejop-289	82	8	adjustments	adjustment	NOUN
ejop-289	82	9	based	base	VERB
ejop-289	82	10	on	on	ADP
ejop-289	82	11	the	the	DET
ejop-289	82	12	expansion	expansion	NOUN
ejop-289	82	13	or	or	CCONJ
ejop-289	82	14	reduction	reduction	NOUN
ejop-289	82	15	of	of	ADP
ejop-289	82	16	an	an	DET
ejop-289	82	17	organization	organization	NOUN
ejop-289	82	18	’s	’s	PART
ejop-289	82	19	headcount	headcount	NOUN
ejop-289	82	20	.	.	PUNCT
ejop-289	83	1	limitations	limitation	NOUN
ejop-289	83	2	given	give	VERB
ejop-289	83	3	that	that	SCONJ
ejop-289	83	4	many	many	ADJ
ejop-289	83	5	organizations	organization	NOUN
ejop-289	83	6	are	be	AUX
ejop-289	83	7	convinced	convince	VERB
ejop-289	83	8	that	that	SCONJ
ejop-289	83	9	the	the	DET
ejop-289	83	10	above	above	ADJ
ejop-289	83	11	noted	note	VERB
ejop-289	83	12	benefits	benefit	NOUN
ejop-289	83	13	can	can	AUX
ejop-289	83	14	be	be	AUX
ejop-289	83	15	achieved	achieve	VERB
ejop-289	83	16	through	through	ADP
ejop-289	83	17	outsourcing	outsourcing	NOUN
ejop-289	83	18	,	,	PUNCT
ejop-289	83	19	as	as	ADP
ejop-289	83	20	in	in	ADP
ejop-289	83	21	many	many	ADJ
ejop-289	83	22	situations	situation	NOUN
ejop-289	83	23	,	,	PUNCT
ejop-289	83	24	the	the	DET
ejop-289	83	25	key	key	NOUN
ejop-289	83	26	to	to	ADP
ejop-289	83	27	effective	effective	ADJ
ejop-289	83	28	outsourcing	outsourcing	NOUN
ejop-289	83	29	is	be	AUX
ejop-289	83	30	to	to	PART
ejop-289	83	31	manage	manage	VERB
ejop-289	83	32	the	the	DET
ejop-289	83	33	risk	risk	NOUN
ejop-289	83	34	downward	downward	ADV
ejop-289	83	35	,	,	PUNCT
ejop-289	83	36	while	while	SCONJ
ejop-289	83	37	strengthening	strengthen	VERB
ejop-289	83	38	the	the	DET
ejop-289	83	39	factors	factor	NOUN
ejop-289	83	40	that	that	PRON
ejop-289	83	41	lead	lead	VERB
ejop-289	83	42	to	to	ADP
ejop-289	83	43	success	success	NOUN
ejop-289	83	44	.	.	PUNCT
ejop-289	84	1	there	there	PRON
ejop-289	84	2	are	be	VERB
ejop-289	84	3	major	major	ADJ
ejop-289	84	4	risk	risk	NOUN
ejop-289	84	5	areas	area	NOUN
ejop-289	84	6	that	that	PRON
ejop-289	84	7	organizations	organization	NOUN
ejop-289	84	8	need	need	VERB
ejop-289	84	9	to	to	PART
ejop-289	84	10	consider	consider	VERB
ejop-289	84	11	when	when	SCONJ
ejop-289	84	12	making	make	VERB
ejop-289	84	13	the	the	DET
ejop-289	84	14	decision	decision	NOUN
ejop-289	84	15	to	to	PART
ejop-289	84	16	outsource	outsource	VERB
ejop-289	84	17	,	,	PUNCT
ejop-289	84	18	some	some	PRON
ejop-289	84	19	of	of	ADP
ejop-289	84	20	which	which	PRON
ejop-289	84	21	include	include	VERB
ejop-289	84	22	,	,	PUNCT
ejop-289	84	23	projected	project	VERB
ejop-289	84	24	benefits	benefit	NOUN
ejop-289	84	25	are	be	AUX
ejop-289	84	26	often	often	ADV
ejop-289	84	27	not	not	PART
ejop-289	84	28	fully	fully	ADV
ejop-289	84	29	realized	realize	VERB
ejop-289	84	30	,	,	PUNCT
ejop-289	84	31	flexibility	flexibility	NOUN
ejop-289	84	32	to	to	PART
ejop-289	84	33	change	change	VERB
ejop-289	84	34	service	service	NOUN
ejop-289	84	35	requirements	requirement	NOUN
ejop-289	84	36	are	be	AUX
ejop-289	84	37	limited	limited	ADJ
ejop-289	84	38	,	,	PUNCT
ejop-289	84	39	reduced	reduce	VERB
ejop-289	84	40	value	value	NOUN
ejop-289	84	41	of	of	ADP
ejop-289	84	42	the	the	DET
ejop-289	84	43	organization	organization	NOUN
ejop-289	84	44	and	and	CCONJ
ejop-289	84	45	employee	employee	NOUN
ejop-289	84	46	morale	morale	NOUN
ejop-289	84	47	is	be	AUX
ejop-289	84	48	negatively	negatively	ADV
ejop-289	84	49	affected	affect	VERB
ejop-289	84	50	(	(	PUNCT
ejop-289	84	51	belcourt	belcourt	PROPN
ejop-289	84	52	&	&	CCONJ
ejop-289	84	53	mcbey	mcbey	PROPN
ejop-289	84	54	,	,	PUNCT
ejop-289	84	55	2004	2004	NUM
ejop-289	84	56	)	)	PUNCT
ejop-289	84	57	.	.	PUNCT
ejop-289	85	1	1	1	X
ejop-289	85	2	.	.	NUM
ejop-289	85	3	projected	project	VERB
ejop-289	85	4	benefits	benefit	NOUN
ejop-289	85	5	vs.	vs.	ADP
ejop-289	85	6	actual	actual	ADJ
ejop-289	85	7	benefits	benefit	NOUN
ejop-289	85	8	hr	hr	PROPN
ejop-289	85	9	bpo	bpo	PROPN
ejop-289	85	10	is	be	AUX
ejop-289	85	11	still	still	ADV
ejop-289	85	12	in	in	ADP
ejop-289	85	13	its	its	PRON
ejop-289	85	14	infancy	infancy	NOUN
ejop-289	85	15	and	and	CCONJ
ejop-289	85	16	much	much	ADJ
ejop-289	85	17	is	be	AUX
ejop-289	85	18	still	still	ADV
ejop-289	85	19	to	to	PART
ejop-289	85	20	be	be	AUX
ejop-289	85	21	learned	learn	VERB
ejop-289	85	22	.	.	PUNCT
ejop-289	86	1	results	result	NOUN
ejop-289	86	2	to	to	ADP
ejop-289	86	3	date	date	NOUN
ejop-289	86	4	are	be	AUX
ejop-289	86	5	early	early	ADJ
ejop-289	86	6	indicators	indicator	NOUN
ejop-289	86	7	and	and	CCONJ
ejop-289	86	8	companies	company	NOUN
ejop-289	86	9	are	be	AUX
ejop-289	86	10	not	not	PART
ejop-289	86	11	yet	yet	ADV
ejop-289	86	12	experiencing	experience	VERB
ejop-289	86	13	consistent	consistent	ADJ
ejop-289	86	14	results	result	NOUN
ejop-289	86	15	.	.	PUNCT
ejop-289	87	1	towers	tower	NOUN
ejop-289	87	2	perrin	perrin	NOUN
ejop-289	87	3	surveyed	survey	VERB
ejop-289	87	4	32	32	NUM
ejop-289	87	5	companies	company	NOUN
ejop-289	87	6	,	,	PUNCT
ejop-289	87	7	nearly	nearly	ADV
ejop-289	87	8	all	all	PRON
ejop-289	87	9	of	of	ADP
ejop-289	87	10	which	which	PRON
ejop-289	87	11	had	have	AUX
ejop-289	87	12	outsourced	outsource	VERB
ejop-289	87	13	five	five	NUM
ejop-289	87	14	or	or	CCONJ
ejop-289	87	15	more	more	ADJ
ejop-289	87	16	hr	hr	NOUN
ejop-289	87	17	business	business	NOUN
ejop-289	87	18	process	process	NOUN
ejop-289	87	19	between	between	ADP
ejop-289	87	20	2000	2000	NUM
ejop-289	87	21	and	and	CCONJ
ejop-289	87	22	2004	2004	NUM
ejop-289	87	23	.	.	PUNCT
ejop-289	88	1	the	the	DET
ejop-289	88	2	survey	survey	NOUN
ejop-289	88	3	did	do	AUX
ejop-289	88	4	find	find	VERB
ejop-289	88	5	that	that	SCONJ
ejop-289	88	6	organizations	organization	NOUN
ejop-289	88	7	are	be	AUX
ejop-289	88	8	realizing	realize	VERB
ejop-289	88	9	immediate	immediate	ADJ
ejop-289	88	10	returns	return	NOUN
ejop-289	88	11	on	on	ADP
ejop-289	88	12	the	the	DET
ejop-289	88	13	cost	cost	NOUN
ejop-289	88	14	front	front	NOUN
ejop-289	88	15	,	,	PUNCT
ejop-289	88	16	with	with	ADP
ejop-289	88	17	more	more	ADJ
ejop-289	88	18	than	than	ADP
ejop-289	88	19	75	75	NUM
ejop-289	88	20	%	%	NOUN
ejop-289	88	21	of	of	ADP
ejop-289	88	22	the	the	DET
ejop-289	88	23	respondents	respondent	NOUN
ejop-289	88	24	saying	say	VERB
ejop-289	88	25	they	they	PRON
ejop-289	88	26	had	have	AUX
ejop-289	88	27	met	meet	VERB
ejop-289	88	28	short	short	ADJ
ejop-289	88	29	-	-	PUNCT
ejop-289	88	30	term	term	NOUN
ejop-289	88	31	cost	cost	NOUN
ejop-289	88	32	savings	saving	NOUN
ejop-289	88	33	.	.	PUNCT
ejop-289	89	1	this	this	PRON
ejop-289	89	2	is	be	AUX
ejop-289	89	3	not	not	PART
ejop-289	89	4	surprising	surprising	ADJ
ejop-289	89	5	since	since	SCONJ
ejop-289	89	6	most	most	ADJ
ejop-289	89	7	contracts	contract	NOUN
ejop-289	89	8	hold	hold	VERB
ejop-289	89	9	the	the	DET
ejop-289	89	10	outsourcer	outsourcer	NOUN
ejop-289	89	11	to	to	ADP
ejop-289	89	12	some	some	DET
ejop-289	89	13	level	level	NOUN
ejop-289	89	14	of	of	ADP
ejop-289	89	15	required	required	ADJ
ejop-289	89	16	savings	saving	NOUN
ejop-289	89	17	,	,	PUNCT
ejop-289	89	18	which	which	PRON
ejop-289	89	19	can	can	AUX
ejop-289	89	20	range	range	VERB
ejop-289	89	21	from	from	ADP
ejop-289	89	22	12	12	NUM
ejop-289	89	23	%	%	NOUN
ejop-289	89	24	to	to	PART
ejop-289	89	25	40	40	NUM
ejop-289	89	26	%	%	NOUN
ejop-289	89	27	of	of	ADP
ejop-289	89	28	outsourced	outsourced	ADJ
ejop-289	89	29	process	process	NOUN
ejop-289	89	30	costs	cost	NOUN
ejop-289	89	31	depending	depend	VERB
ejop-289	89	32	on	on	ADP
ejop-289	89	33	the	the	DET
ejop-289	89	34	nature	nature	NOUN
ejop-289	89	35	of	of	ADP
ejop-289	89	36	the	the	DET
ejop-289	89	37	arrangement	arrangement	NOUN
ejop-289	89	38	and	and	CCONJ
ejop-289	89	39	a	a	DET
ejop-289	89	40	company	company	NOUN
ejop-289	89	41	’s	’s	PART
ejop-289	89	42	willingness	willingness	NOUN
ejop-289	89	43	to	to	PART
ejop-289	89	44	rely	rely	VERB
ejop-289	89	45	on	on	ADP
ejop-289	89	46	the	the	DET
ejop-289	89	47	outsourcer	outsourcer	NOUN
ejop-289	89	48	’s	’s	PART
ejop-289	89	49	standard	standard	ADJ
ejop-289	89	50	approach	approach	NOUN
ejop-289	89	51	and	and	CCONJ
ejop-289	89	52	practices	practice	NOUN
ejop-289	89	53	.	.	PUNCT
ejop-289	90	1	reductions	reduction	NOUN
ejop-289	90	2	in	in	ADP
ejop-289	90	3	long	long	ADJ
ejop-289	90	4	-	-	PUNCT
ejop-289	90	5	term	term	NOUN
ejop-289	90	6	costs	cost	NOUN
ejop-289	90	7	are	be	AUX
ejop-289	90	8	beginning	begin	VERB
ejop-289	90	9	to	to	PART
ejop-289	90	10	emerge	emerge	VERB
ejop-289	90	11	as	as	ADV
ejop-289	90	12	well	well	ADV
ejop-289	90	13	.	.	PUNCT
ejop-289	91	1	participants	participant	NOUN
ejop-289	91	2	generally	generally	ADV
ejop-289	91	3	have	have	AUX
ejop-289	91	4	not	not	PART
ejop-289	91	5	met	meet	VERB
ejop-289	91	6	broader	broad	ADJ
ejop-289	91	7	objectives	objective	NOUN
ejop-289	91	8	around	around	ADV
ejop-289	91	9	shifting	shift	VERB
ejop-289	91	10	their	their	PRON
ejop-289	91	11	focus	focus	NOUN
ejop-289	91	12	to	to	ADP
ejop-289	91	13	core	core	NOUN
ejop-289	91	14	competence	competence	NOUN
ejop-289	91	15	and	and	CCONJ
ejop-289	91	16	only	only	ADV
ejop-289	91	17	35	35	NUM
ejop-289	91	18	%	%	NOUN
ejop-289	91	19	cited	cite	VERB
ejop-289	91	20	improvements	improvement	NOUN
ejop-289	91	21	in	in	ADP
ejop-289	91	22	service	service	NOUN
ejop-289	91	23	quality	quality	NOUN
ejop-289	91	24	beyond	beyond	ADP
ejop-289	91	25	what	what	PRON
ejop-289	91	26	they	they	PRON
ejop-289	91	27	could	could	AUX
ejop-289	91	28	have	have	AUX
ejop-289	91	29	achieved	achieve	VERB
ejop-289	91	30	on	on	ADP
ejop-289	91	31	their	their	PRON
ejop-289	91	32	own	own	ADJ
ejop-289	91	33	.	.	PUNCT
ejop-289	92	1	in	in	ADP
ejop-289	92	2	contrast	contrast	NOUN
ejop-289	92	3	,	,	PUNCT
ejop-289	92	4	in	in	ADP
ejop-289	92	5	a	a	DET
ejop-289	92	6	recent	recent	ADJ
ejop-289	92	7	yankee	yankee	PROPN
ejop-289	92	8	group	group	NOUN
ejop-289	92	9	report	report	NOUN
ejop-289	92	10	,	,	PUNCT
ejop-289	92	11	on	on	ADP
ejop-289	92	12	hr	hr	PROPN
ejop-289	92	13	bpo	bpo	PROPN
ejop-289	92	14	,	,	PUNCT
ejop-289	92	15	only	only	ADV
ejop-289	92	16	48	48	NUM
ejop-289	92	17	%	%	NOUN
ejop-289	92	18	of	of	ADP
ejop-289	92	19	key	key	ADJ
ejop-289	92	20	decision	decision	NOUN
ejop-289	92	21	makers	maker	NOUN
ejop-289	92	22	agreed	agree	VERB
ejop-289	92	23	that	that	SCONJ
ejop-289	92	24	hr	hr	NOUN
ejop-289	92	25	outsourcing	outsourcing	NOUN
ejop-289	92	26	had	have	AUX
ejop-289	92	27	delivered	deliver	VERB
ejop-289	92	28	the	the	DET
ejop-289	92	29	promised	promise	VERB
ejop-289	92	30	return	return	NOUN
ejop-289	92	31	on	on	ADP
ejop-289	92	32	investment	investment	NOUN
ejop-289	92	33	they	they	PRON
ejop-289	92	34	expected	expect	VERB
ejop-289	92	35	.	.	PUNCT
ejop-289	93	1	in	in	ADP
ejop-289	93	2	some	some	DET
ejop-289	93	3	instances	instance	NOUN
ejop-289	93	4	,	,	PUNCT
ejop-289	93	5	outsourcing	outsourcing	NOUN
ejop-289	93	6	has	have	AUX
ejop-289	93	7	been	be	AUX
ejop-289	93	8	found	find	VERB
ejop-289	93	9	to	to	PART
ejop-289	93	10	raise	raise	VERB
ejop-289	93	11	costs	cost	NOUN
ejop-289	93	12	.	.	PUNCT
ejop-289	94	1	reasons	reason	NOUN
ejop-289	94	2	for	for	ADP
ejop-289	94	3	increased	increased	ADJ
ejop-289	94	4	costs	cost	NOUN
ejop-289	94	5	include	include	VERB
ejop-289	94	6	system	system	NOUN
ejop-289	94	7	incompatibilities	incompatibility	NOUN
ejop-289	94	8	requiring	require	VERB
ejop-289	94	9	further	further	ADJ
ejop-289	94	10	investment	investment	NOUN
ejop-289	94	11	or	or	CCONJ
ejop-289	94	12	additional	additional	ADJ
ejop-289	94	13	services	service	NOUN
ejop-289	94	14	needed	need	VERB
ejop-289	94	15	beyond	beyond	ADP
ejop-289	94	16	the	the	DET
ejop-289	94	17	initial	initial	ADJ
ejop-289	94	18	contract	contract	NOUN
ejop-289	94	19	negotiated	negotiate	VERB
ejop-289	94	20	(	(	PUNCT
ejop-289	94	21	belcourt	belcourt	PROPN
ejop-289	94	22	&	&	CCONJ
ejop-289	94	23	mcbey	mcbey	PROPN
ejop-289	94	24	,	,	PUNCT
ejop-289	94	25	2004	2004	NUM
ejop-289	94	26	)	)	PUNCT
ejop-289	94	27	.	.	PUNCT
ejop-289	95	1	in	in	ADP
ejop-289	95	2	one	one	NUM
ejop-289	95	3	survey	survey	NOUN
ejop-289	95	4	interviewees	interviewee	NOUN
ejop-289	95	5	explained	explain	VERB
ejop-289	95	6	that	that	SCONJ
ejop-289	95	7	their	their	PRON
ejop-289	95	8	existing	exist	VERB
ejop-289	95	9	scale	scale	NOUN
ejop-289	95	10	effects	effect	NOUN
ejop-289	95	11	of	of	ADP
ejop-289	95	12	already	already	ADV
ejop-289	95	13	being	be	AUX
ejop-289	95	14	part	part	NOUN
ejop-289	95	15	of	of	ADP
ejop-289	95	16	a	a	DET
ejop-289	95	17	large	large	ADJ
ejop-289	95	18	company	company	NOUN
ejop-289	95	19	eliminated	eliminate	VERB
ejop-289	95	20	any	any	DET
ejop-289	95	21	potential	potential	ADJ
ejop-289	95	22	savings	saving	NOUN
ejop-289	95	23	from	from	ADP
ejop-289	95	24	outsourcing	outsource	VERB
ejop-289	95	25	.	.	PUNCT
ejop-289	96	1	what	what	PRON
ejop-289	96	2	is	be	AUX
ejop-289	96	3	clear	clear	ADJ
ejop-289	96	4	is	be	AUX
ejop-289	96	5	that	that	SCONJ
ejop-289	96	6	organizations	organization	NOUN
ejop-289	96	7	need	need	VERB
ejop-289	96	8	to	to	PART
ejop-289	96	9	recognize	recognize	VERB
ejop-289	96	10	that	that	SCONJ
ejop-289	96	11	cost	cost	NOUN
ejop-289	96	12	savings	saving	NOUN
ejop-289	96	13	are	be	AUX
ejop-289	96	14	not	not	PART
ejop-289	96	15	immediate	immediate	ADJ
ejop-289	96	16	,	,	PUNCT
ejop-289	96	17	and	and	CCONJ
ejop-289	96	18	are	be	AUX
ejop-289	96	19	typically	typically	ADV
ejop-289	96	20	not	not	PART
ejop-289	96	21	recognized	recognize	VERB
ejop-289	96	22	for	for	ADP
ejop-289	96	23	at	at	ADV
ejop-289	96	24	least	least	ADV
ejop-289	96	25	five	five	NUM
ejop-289	96	26	years	year	NOUN
ejop-289	96	27	(	(	PUNCT
ejop-289	96	28	ioma	ioma	PROPN
ejop-289	96	29	’s	’s	PART
ejop-289	96	30	pay	pay	NOUN
ejop-289	96	31	for	for	ADP
ejop-289	96	32	performance	performance	NOUN
ejop-289	96	33	report	report	NOUN
ejop-289	96	34	,	,	PUNCT
ejop-289	96	35	2004	2004	NUM
ejop-289	96	36	)	)	PUNCT
ejop-289	96	37	.	.	PUNCT
ejop-289	97	1	2	2	X
ejop-289	97	2	.	.	X
ejop-289	97	3	service	service	NOUN
ejop-289	97	4	risks	risk	NOUN
ejop-289	97	5	even	even	ADV
ejop-289	97	6	if	if	SCONJ
ejop-289	97	7	a	a	DET
ejop-289	97	8	company	company	NOUN
ejop-289	97	9	achieves	achieve	VERB
ejop-289	97	10	their	their	PRON
ejop-289	97	11	cost	cost	NOUN
ejop-289	97	12	objectives	objective	NOUN
ejop-289	97	13	,	,	PUNCT
ejop-289	97	14	they	they	PRON
ejop-289	97	15	must	must	AUX
ejop-289	97	16	also	also	ADV
ejop-289	97	17	be	be	AUX
ejop-289	97	18	mindful	mindful	ADJ
ejop-289	97	19	of	of	ADP
ejop-289	97	20	the	the	DET
ejop-289	97	21	potential	potential	ADJ
ejop-289	97	22	impact	impact	NOUN
ejop-289	97	23	on	on	ADP
ejop-289	97	24	the	the	DET
ejop-289	97	25	quality	quality	NOUN
ejop-289	97	26	of	of	ADP
ejop-289	97	27	service	service	NOUN
ejop-289	97	28	.	.	PUNCT
ejop-289	98	1	for	for	ADP
ejop-289	98	2	example	example	NOUN
ejop-289	98	3	,	,	PUNCT
ejop-289	98	4	one	one	NUM
ejop-289	98	5	u.s	u.s	PROPN
ejop-289	98	6	company	company	NOUN
ejop-289	98	7	’s	’s	PART
ejop-289	98	8	goal	goal	NOUN
ejop-289	98	9	was	be	AUX
ejop-289	98	10	to	to	PART
ejop-289	98	11	reduce	reduce	VERB
ejop-289	98	12	administrative	administrative	ADJ
ejop-289	98	13	costs	cost	NOUN
ejop-289	98	14	by	by	ADP
ejop-289	98	15	40	40	NUM
ejop-289	98	16	%	%	NOUN
ejop-289	98	17	,	,	PUNCT
ejop-289	98	18	but	but	CCONJ
ejop-289	98	19	failed	fail	VERB
ejop-289	98	20	to	to	PART
ejop-289	98	21	sufficiently	sufficiently	ADV
ejop-289	98	22	examine	examine	VERB
ejop-289	98	23	the	the	DET
ejop-289	98	24	implications	implication	NOUN
ejop-289	98	25	such	such	DET
ejop-289	98	26	a	a	DET
ejop-289	98	27	reduction	reduction	NOUN
ejop-289	98	28	would	would	AUX
ejop-289	98	29	have	have	VERB
ejop-289	98	30	on	on	ADP
ejop-289	98	31	employee	employee	NOUN
ejop-289	98	32	service	service	NOUN
ejop-289	98	33	.	.	PUNCT
ejop-289	99	1	the	the	DET
ejop-289	99	2	new	new	ADJ
ejop-289	99	3	effect	effect	NOUN
ejop-289	99	4	was	be	AUX
ejop-289	99	5	that	that	SCONJ
ejop-289	99	6	the	the	DET
ejop-289	99	7	organization	organization	NOUN
ejop-289	99	8	’s	’s	PART
ejop-289	99	9	expectations	expectation	NOUN
ejop-289	99	10	were	be	AUX
ejop-289	99	11	never	never	ADV
ejop-289	99	12	realized	realize	VERB
ejop-289	99	13	and	and	CCONJ
ejop-289	99	14	the	the	DET
ejop-289	99	15	hr	hr	NOUN
ejop-289	99	16	leadership	leadership	NOUN
ejop-289	99	17	was	be	AUX
ejop-289	99	18	unable	unable	ADJ
ejop-289	99	19	to	to	PART
ejop-289	99	20	deliver	deliver	VERB
ejop-289	99	21	service	service	NOUN
ejop-289	99	22	at	at	ADP
ejop-289	99	23	the	the	DET
ejop-289	99	24	level	level	NOUN
ejop-289	99	25	needed	need	VERB
ejop-289	99	26	to	to	PART
ejop-289	99	27	sustain	sustain	VERB
ejop-289	99	28	the	the	DET
ejop-289	99	29	workforce	workforce	NOUN
ejop-289	99	30	.	.	PUNCT
ejop-289	100	1	outsourcing	outsource	VERB
ejop-289	100	2	hr	hr	NOUN
ejop-289	100	3	enables	enable	VERB
ejop-289	100	4	companies	company	NOUN
ejop-289	100	5	to	to	PART
ejop-289	100	6	provide	provide	VERB
ejop-289	100	7	new	new	ADJ
ejop-289	100	8	capabilities	capability	NOUN
ejop-289	100	9	and	and	CCONJ
ejop-289	100	10	services	service	NOUN
ejop-289	100	11	for	for	ADP
ejop-289	100	12	employees	employee	NOUN
ejop-289	100	13	.	.	PUNCT
ejop-289	101	1	once	once	ADV
ejop-289	101	2	an	an	DET
ejop-289	101	3	outsourced	outsourced	ADJ
ejop-289	101	4	vendor	vendor	NOUN
ejop-289	101	5	takes	take	VERB
ejop-289	101	6	accountability	accountability	NOUN
ejop-289	101	7	for	for	ADP
ejop-289	101	8	delivering	deliver	VERB
ejop-289	101	9	services	service	NOUN
ejop-289	101	10	,	,	PUNCT
ejop-289	101	11	the	the	DET
ejop-289	101	12	organization	organization	NOUN
ejop-289	101	13	has	have	AUX
ejop-289	101	14	limited	limit	VERB
ejop-289	101	15	control	control	NOUN
ejop-289	101	16	in	in	ADP
ejop-289	101	17	changing	change	VERB
ejop-289	101	18	the	the	DET
ejop-289	101	19	nature	nature	NOUN
ejop-289	101	20	of	of	ADP
ejop-289	101	21	the	the	DET
ejop-289	101	22	services	service	NOUN
ejop-289	101	23	to	to	PART
ejop-289	101	24	reflect	reflect	VERB
ejop-289	101	25	the	the	DET
ejop-289	101	26	changing	change	VERB
ejop-289	101	27	needs	need	NOUN
ejop-289	101	28	of	of	ADP
ejop-289	101	29	the	the	DET
ejop-289	101	30	business	business	NOUN
ejop-289	101	31	(	(	PUNCT
ejop-289	101	32	belcourt	belcourt	PROPN
ejop-289	101	33	&	&	CCONJ
ejop-289	101	34	mcbey	mcbey	PROPN
ejop-289	101	35	,	,	PUNCT
ejop-289	101	36	2004	2004	NUM
ejop-289	101	37	)	)	PUNCT
ejop-289	101	38	.	.	PUNCT
ejop-289	102	1	in	in	ADP
ejop-289	102	2	essence	essence	NOUN
ejop-289	102	3	,	,	PUNCT
ejop-289	102	4	the	the	DET
ejop-289	102	5	organization	organization	NOUN
ejop-289	102	6	loses	lose	VERB
ejop-289	102	7	the	the	DET
ejop-289	102	8	“	"	PUNCT
ejop-289	102	9	flexibility	flexibility	NOUN
ejop-289	102	10	and	and	CCONJ
ejop-289	102	11	customization	customization	NOUN
ejop-289	102	12	it	it	PRON
ejop-289	102	13	enjoys	enjoy	VERB
ejop-289	102	14	from	from	ADP
ejop-289	102	15	its	its	PRON
ejop-289	102	16	own	own	ADJ
ejop-289	102	17	hr	hr	NOUN
ejop-289	102	18	people	people	NOUN
ejop-289	102	19	when	when	SCONJ
ejop-289	102	20	it	it	PRON
ejop-289	102	21	out	out	ADP
ejop-289	102	22	sources	source	NOUN
ejop-289	102	23	”	"	PUNCT
ejop-289	102	24	(	(	PUNCT
ejop-289	102	25	seeley	seeley	NOUN
ejop-289	102	26	,	,	PUNCT
ejop-289	102	27	1992	1992	NUM
ejop-289	102	28	,	,	PUNCT
ejop-289	102	29	p.2	p.2	NUM
ejop-289	102	30	)	)	PUNCT
ejop-289	102	31	.	.	PUNCT
ejop-289	103	1	for	for	ADP
ejop-289	103	2	example	example	NOUN
ejop-289	103	3	,	,	PUNCT
ejop-289	103	4	consider	consider	VERB
ejop-289	103	5	whether	whether	SCONJ
ejop-289	103	6	the	the	DET
ejop-289	103	7	outsource	outsource	NOUN
ejop-289	103	8	provider	provider	NOUN
ejop-289	103	9	would	would	AUX
ejop-289	103	10	be	be	AUX
ejop-289	103	11	able	able	ADJ
ejop-289	103	12	to	to	PART
ejop-289	103	13	respond	respond	VERB
ejop-289	103	14	if	if	SCONJ
ejop-289	103	15	the	the	DET
ejop-289	103	16	client	client	NOUN
ejop-289	103	17	moved	move	VERB
ejop-289	103	18	to	to	ADP
ejop-289	103	19	a	a	DET
ejop-289	103	20	new	new	ADJ
ejop-289	103	21	performance	performance	NOUN
ejop-289	103	22	management	management	NOUN
ejop-289	103	23	program	program	NOUN
ejop-289	103	24	or	or	CCONJ
ejop-289	103	25	how	how	SCONJ
ejop-289	103	26	responsive	responsive	ADJ
ejop-289	103	27	a	a	DET
ejop-289	103	28	provider	provider	NOUN
ejop-289	103	29	can	can	AUX
ejop-289	103	30	be	be	AUX
ejop-289	103	31	if	if	SCONJ
ejop-289	103	32	the	the	DET
ejop-289	103	33	company	company	NOUN
ejop-289	103	34	was	be	AUX
ejop-289	103	35	to	to	PART
ejop-289	103	36	enter	enter	VERB
ejop-289	103	37	into	into	ADP
ejop-289	103	38	a	a	DET
ejop-289	103	39	merger	merger	NOUN
ejop-289	103	40	or	or	CCONJ
ejop-289	103	41	acquisition	acquisition	NOUN
ejop-289	103	42	.	.	PUNCT
ejop-289	104	1	companies	company	NOUN
ejop-289	104	2	can	can	AUX
ejop-289	104	3	mitigate	mitigate	VERB
ejop-289	104	4	this	this	DET
ejop-289	104	5	impact	impact	NOUN
ejop-289	104	6	by	by	ADP
ejop-289	104	7	understanding	understand	VERB
ejop-289	104	8	their	their	PRON
ejop-289	104	9	anticipated	anticipate	VERB
ejop-289	104	10	organizational	organizational	ADJ
ejop-289	104	11	needs	need	NOUN
ejop-289	104	12	at	at	ADP
ejop-289	104	13	the	the	DET
ejop-289	104	14	outset	outset	NOUN
ejop-289	104	15	,	,	PUNCT
ejop-289	104	16	and	and	CCONJ
ejop-289	104	17	then	then	ADV
ejop-289	104	18	decide	decide	VERB
ejop-289	104	19	to	to	PART
ejop-289	104	20	employ	employ	VERB
ejop-289	104	21	a	a	DET
ejop-289	104	22	fixed	fix	VERB
ejop-289	104	23	-	-	PUNCT
ejop-289	104	24	price	price	NOUN
ejop-289	104	25	or	or	CCONJ
ejop-289	104	26	variable	variable	ADJ
ejop-289	104	27	priced	price	VERB
ejop-289	104	28	model	model	NOUN
ejop-289	104	29	,	,	PUNCT
ejop-289	104	30	or	or	CCONJ
ejop-289	104	31	a	a	DET
ejop-289	104	32	combination	combination	NOUN
ejop-289	104	33	of	of	ADP
ejop-289	104	34	both	both	PRON
ejop-289	104	35	.	.	PUNCT
ejop-289	105	1	in	in	ADP
ejop-289	105	2	some	some	DET
ejop-289	105	3	cases	case	NOUN
ejop-289	105	4	such	such	ADJ
ejop-289	105	5	as	as	ADP
ejop-289	105	6	dispute	dispute	NOUN
ejop-289	105	7	resolution	resolution	NOUN
ejop-289	105	8	,	,	PUNCT
ejop-289	105	9	some	some	DET
ejop-289	105	10	hr	hr	NOUN
ejop-289	105	11	managers	manager	NOUN
ejop-289	105	12	noted	note	VERB
ejop-289	105	13	that	that	SCONJ
ejop-289	105	14	it	it	PRON
ejop-289	105	15	can	can	AUX
ejop-289	105	16	be	be	AUX
ejop-289	105	17	difficult	difficult	ADJ
ejop-289	105	18	for	for	SCONJ
ejop-289	105	19	employees	employee	NOUN
ejop-289	105	20	to	to	PART
ejop-289	105	21	find	find	VERB
ejop-289	105	22	an	an	DET
ejop-289	105	23	hr	hr	NOUN
ejop-289	105	24	professional	professional	NOUN
ejop-289	105	25	to	to	PART
ejop-289	105	26	help	help	VERB
ejop-289	105	27	them	they	PRON
ejop-289	105	28	with	with	ADP
ejop-289	105	29	a	a	DET
ejop-289	105	30	problem	problem	NOUN
ejop-289	105	31	.	.	PUNCT
ejop-289	106	1	in	in	ADP
ejop-289	106	2	all	all	DET
ejop-289	106	3	cases	case	NOUN
ejop-289	106	4	,	,	PUNCT
ejop-289	106	5	they	they	PRON
ejop-289	106	6	can	can	AUX
ejop-289	106	7	contact	contact	VERB
ejop-289	106	8	a	a	DET
ejop-289	106	9	service	service	NOUN
ejop-289	106	10	centre	centre	NOUN
ejop-289	106	11	,	,	PUNCT
ejop-289	106	12	but	but	CCONJ
ejop-289	106	13	some	some	DET
ejop-289	106	14	employees	employee	NOUN
ejop-289	106	15	feel	feel	VERB
ejop-289	106	16	that	that	SCONJ
ejop-289	106	17	it	it	PRON
ejop-289	106	18	is	be	AUX
ejop-289	106	19	an	an	DET
ejop-289	106	20	impersonal	impersonal	ADJ
ejop-289	106	21	and	and	CCONJ
ejop-289	106	22	ineffective	ineffective	ADJ
ejop-289	106	23	way	way	NOUN
ejop-289	106	24	to	to	PART
ejop-289	106	25	have	have	VERB
ejop-289	106	26	their	their	PRON
ejop-289	106	27	grievances	grievance	NOUN
ejop-289	106	28	resolved	resolve	VERB
ejop-289	106	29	.	.	PUNCT
ejop-289	107	1	another	another	DET
ejop-289	107	2	reason	reason	NOUN
ejop-289	107	3	why	why	SCONJ
ejop-289	107	4	managers	manager	NOUN
ejop-289	107	5	may	may	AUX
ejop-289	107	6	not	not	PART
ejop-289	107	7	recognize	recognize	VERB
ejop-289	107	8	improvement	improvement	NOUN
ejop-289	107	9	in	in	ADP
ejop-289	107	10	service	service	NOUN
ejop-289	107	11	is	be	AUX
ejop-289	107	12	that	that	SCONJ
ejop-289	107	13	hr	hr	NOUN
ejop-289	107	14	staff	staff	NOUN
ejop-289	107	15	members	member	NOUN
ejop-289	107	16	and	and	CCONJ
ejop-289	107	17	the	the	DET
ejop-289	107	18	employees	employee	NOUN
ejop-289	107	19	they	they	PRON
ejop-289	107	20	serve	serve	VERB
ejop-289	107	21	can	can	AUX
ejop-289	107	22	develop	develop	VERB
ejop-289	107	23	a	a	DET
ejop-289	107	24	co	co	ADJ
ejop-289	107	25	-	-	NOUN
ejop-289	107	26	dependency	dependency	ADJ
ejop-289	107	27	relationship	relationship	NOUN
ejop-289	107	28	when	when	SCONJ
ejop-289	107	29	it	it	PRON
ejop-289	107	30	comes	come	VERB
ejop-289	107	31	to	to	ADP
ejop-289	107	32	hr	hr	PROPN
ejop-289	107	33	administration	administration	NOUN
ejop-289	107	34	and	and	CCONJ
ejop-289	107	35	problem	problem	NOUN
ejop-289	107	36	resolution	resolution	NOUN
ejop-289	107	37	.	.	PUNCT
ejop-289	108	1	that	that	PRON
ejop-289	108	2	is	is	ADV
ejop-289	108	3	,	,	PUNCT
ejop-289	108	4	they	they	PRON
ejop-289	108	5	learn	learn	VERB
ejop-289	108	6	to	to	PART
ejop-289	108	7	depend	depend	VERB
ejop-289	108	8	on	on	ADP
ejop-289	108	9	each	each	DET
ejop-289	108	10	other	other	ADJ
ejop-289	108	11	,	,	PUNCT
ejop-289	108	12	and	and	CCONJ
ejop-289	108	13	although	although	SCONJ
ejop-289	108	14	the	the	DET
ejop-289	108	15	relationship	relationship	NOUN
ejop-289	108	16	may	may	AUX
ejop-289	108	17	not	not	PART
ejop-289	108	18	be	be	AUX
ejop-289	108	19	very	very	ADV
ejop-289	108	20	efficient	efficient	ADJ
ejop-289	108	21	and	and	CCONJ
ejop-289	108	22	may	may	AUX
ejop-289	108	23	be	be	AUX
ejop-289	108	24	quite	quite	ADV
ejop-289	108	25	costly	costly	ADJ
ejop-289	108	26	,	,	PUNCT
ejop-289	108	27	both	both	PRON
ejop-289	108	28	become	become	VERB
ejop-289	108	29	attached	attached	ADJ
ejop-289	108	30	to	to	ADP
ejop-289	108	31	it	it	PRON
ejop-289	108	32	.	.	PUNCT
ejop-289	109	1	it	it	PRON
ejop-289	109	2	provides	provide	VERB
ejop-289	109	3	the	the	DET
ejop-289	109	4	hr	hr	NOUN
ejop-289	109	5	staff	staff	NOUN
ejop-289	109	6	members	member	NOUN
ejop-289	109	7	with	with	ADP
ejop-289	109	8	a	a	DET
ejop-289	109	9	reason	reason	NOUN
ejop-289	109	10	for	for	ADP
ejop-289	109	11	being	be	AUX
ejop-289	109	12	and	and	CCONJ
ejop-289	109	13	a	a	DET
ejop-289	109	14	great	great	ADJ
ejop-289	109	15	deal	deal	NOUN
ejop-289	109	16	of	of	ADP
ejop-289	109	17	satisfaction	satisfaction	NOUN
ejop-289	109	18	when	when	SCONJ
ejop-289	109	19	they	they	PRON
ejop-289	109	20	are	be	AUX
ejop-289	109	21	able	able	ADJ
ejop-289	109	22	to	to	PART
ejop-289	109	23	solve	solve	VERB
ejop-289	109	24	a	a	DET
ejop-289	109	25	problem	problem	NOUN
ejop-289	109	26	or	or	CCONJ
ejop-289	109	27	resolve	resolve	VERB
ejop-289	109	28	a	a	DET
ejop-289	109	29	dispute	dispute	NOUN
ejop-289	109	30	.	.	PUNCT
ejop-289	110	1	other	other	ADJ
ejop-289	110	2	related	related	ADJ
ejop-289	110	3	risks	risk	NOUN
ejop-289	110	4	are	be	AUX
ejop-289	110	5	that	that	SCONJ
ejop-289	110	6	the	the	DET
ejop-289	110	7	third	third	ADJ
ejop-289	110	8	party	party	NOUN
ejop-289	110	9	vendor	vendor	NOUN
ejop-289	110	10	becomes	become	VERB
ejop-289	110	11	so	so	ADV
ejop-289	110	12	familiar	familiar	ADJ
ejop-289	110	13	with	with	ADP
ejop-289	110	14	the	the	DET
ejop-289	110	15	organization	organization	NOUN
ejop-289	110	16	they	they	PRON
ejop-289	110	17	are	be	AUX
ejop-289	110	18	able	able	ADJ
ejop-289	110	19	to	to	PART
ejop-289	110	20	enter	enter	VERB
ejop-289	110	21	in	in	ADP
ejop-289	110	22	the	the	DET
ejop-289	110	23	same	same	ADJ
ejop-289	110	24	market	market	NOUN
ejop-289	110	25	and	and	CCONJ
ejop-289	110	26	position	position	VERB
ejop-289	110	27	themselves	themselves	PRON
ejop-289	110	28	as	as	ADP
ejop-289	110	29	a	a	DET
ejop-289	110	30	competitor	competitor	NOUN
ejop-289	110	31	.	.	PUNCT
ejop-289	111	1	(	(	PUNCT
ejop-289	111	2	belcourt	belcourt	PROPN
ejop-289	111	3	&	&	CCONJ
ejop-289	111	4	mcbey	mcbey	PROPN
ejop-289	111	5	,	,	PUNCT
ejop-289	111	6	2004	2004	NUM
ejop-289	111	7	)	)	PUNCT
ejop-289	111	8	.	.	PUNCT
ejop-289	112	1	reduced	reduce	VERB
ejop-289	112	2	value	value	NOUN
ejop-289	112	3	insufficient	insufficient	ADJ
ejop-289	112	4	focus	focus	NOUN
ejop-289	112	5	on	on	ADP
ejop-289	112	6	retaining	retain	VERB
ejop-289	112	7	hr	hr	NOUN
ejop-289	112	8	activities	activity	NOUN
ejop-289	112	9	that	that	PRON
ejop-289	112	10	support	support	VERB
ejop-289	112	11	core	core	NOUN
ejop-289	112	12	competencies	competency	NOUN
ejop-289	112	13	can	can	AUX
ejop-289	112	14	have	have	VERB
ejop-289	112	15	unintended	unintended	ADJ
ejop-289	112	16	consequences	consequence	NOUN
ejop-289	112	17	when	when	SCONJ
ejop-289	112	18	key	key	ADJ
ejop-289	112	19	hr	hr	NOUN
ejop-289	112	20	activities	activity	NOUN
ejop-289	112	21	are	be	AUX
ejop-289	112	22	hollowed	hollow	VERB
ejop-289	112	23	out	out	ADP
ejop-289	112	24	of	of	ADP
ejop-289	112	25	the	the	DET
ejop-289	112	26	old	old	ADJ
ejop-289	112	27	hr	hr	PROPN
ejop-289	112	28	department	department	NOUN
ejop-289	112	29	,	,	PUNCT
ejop-289	112	30	resulting	result	VERB
ejop-289	112	31	in	in	ADP
ejop-289	112	32	lost	lose	VERB
ejop-289	112	33	capability	capability	NOUN
ejop-289	112	34	and	and	CCONJ
ejop-289	112	35	diminished	diminish	VERB
ejop-289	112	36	customer	customer	NOUN
ejop-289	112	37	service	service	NOUN
ejop-289	112	38	quality	quality	NOUN
ejop-289	112	39	.	.	PUNCT
ejop-289	113	1	this	this	PRON
ejop-289	113	2	has	have	VERB
ejop-289	113	3	the	the	DET
ejop-289	113	4	potential	potential	NOUN
ejop-289	113	5	of	of	ADP
ejop-289	113	6	reducing	reduce	VERB
ejop-289	113	7	hr	hr	NOUN
ejop-289	113	8	’s	’s	PART
ejop-289	113	9	competitive	competitive	ADJ
ejop-289	113	10	advantage	advantage	NOUN
ejop-289	113	11	for	for	ADP
ejop-289	113	12	the	the	DET
ejop-289	113	13	firm	firm	NOUN
ejop-289	113	14	.	.	PUNCT
ejop-289	114	1	in	in	ADP
ejop-289	114	2	addition	addition	NOUN
ejop-289	114	3	,	,	PUNCT
ejop-289	114	4	there	there	PRON
ejop-289	114	5	may	may	AUX
ejop-289	114	6	be	be	AUX
ejop-289	114	7	unintended	unintended	ADJ
ejop-289	114	8	consequences	consequence	NOUN
ejop-289	114	9	of	of	ADP
ejop-289	114	10	outsourcing	outsource	VERB
ejop-289	114	11	the	the	DET
ejop-289	114	12	organization	organization	NOUN
ejop-289	114	13	’s	’s	PART
ejop-289	114	14	knowledge	knowledge	NOUN
ejop-289	114	15	and	and	CCONJ
ejop-289	114	16	skills	skill	NOUN
ejop-289	114	17	to	to	ADP
ejop-289	114	18	external	external	ADJ
ejop-289	114	19	firms	firm	NOUN
ejop-289	114	20	.	.	PUNCT
ejop-289	115	1	the	the	DET
ejop-289	115	2	vendor	vendor	NOUN
ejop-289	115	3	may	may	AUX
ejop-289	115	4	even	even	ADV
ejop-289	115	5	sell	sell	VERB
ejop-289	115	6	acquired	acquire	VERB
ejop-289	115	7	know	know	NOUN
ejop-289	115	8	-	-	PUNCT
ejop-289	115	9	how	how	NOUN
ejop-289	115	10	to	to	ADP
ejop-289	115	11	competitors	competitor	NOUN
ejop-289	115	12	(	(	PUNCT
ejop-289	115	13	belcourt	belcourt	PROPN
ejop-289	115	14	&	&	CCONJ
ejop-289	115	15	mcbey	mcbey	PROPN
ejop-289	115	16	,	,	PUNCT
ejop-289	115	17	2004	2004	NUM
ejop-289	115	18	)	)	PUNCT
ejop-289	115	19	.	.	PUNCT
ejop-289	116	1	because	because	SCONJ
ejop-289	116	2	hr	hr	NOUN
ejop-289	116	3	departments	department	NOUN
ejop-289	116	4	run	run	VERB
ejop-289	116	5	the	the	DET
ejop-289	116	6	risk	risk	NOUN
ejop-289	116	7	of	of	ADP
ejop-289	116	8	losing	lose	VERB
ejop-289	116	9	their	their	PRON
ejop-289	116	10	identities	identity	NOUN
ejop-289	116	11	with	with	ADP
ejop-289	116	12	extreme	extreme	ADJ
ejop-289	116	13	levels	level	NOUN
ejop-289	116	14	of	of	ADP
ejop-289	116	15	outsourcing	outsourcing	NOUN
ejop-289	116	16	,	,	PUNCT
ejop-289	116	17	a	a	DET
ejop-289	116	18	mixture	mixture	NOUN
ejop-289	116	19	of	of	ADP
ejop-289	116	20	outsourcing	outsourcing	NOUN
ejop-289	116	21	and	and	CCONJ
ejop-289	116	22	in	in	ADP
ejop-289	116	23	-	-	PUNCT
ejop-289	116	24	house	house	NOUN
ejop-289	116	25	activities	activity	NOUN
ejop-289	116	26	seems	seem	VERB
ejop-289	116	27	optimal	optimal	ADJ
ejop-289	116	28	in	in	ADP
ejop-289	116	29	many	many	ADJ
ejop-289	116	30	circumstances	circumstance	NOUN
ejop-289	116	31	.	.	PUNCT
ejop-289	117	1	employee	employee	NOUN
ejop-289	117	2	morale	morale	NOUN
ejop-289	117	3	a	a	DET
ejop-289	117	4	decision	decision	NOUN
ejop-289	117	5	to	to	PART
ejop-289	117	6	outsource	outsource	VERB
ejop-289	117	7	needs	need	NOUN
ejop-289	117	8	to	to	PART
ejop-289	117	9	take	take	VERB
ejop-289	117	10	the	the	DET
ejop-289	117	11	psychological	psychological	ADJ
ejop-289	117	12	effects	effect	NOUN
ejop-289	117	13	into	into	ADP
ejop-289	117	14	consideration	consideration	NOUN
ejop-289	117	15	,	,	PUNCT
ejop-289	117	16	as	as	SCONJ
ejop-289	117	17	it	it	PRON
ejop-289	117	18	represents	represent	VERB
ejop-289	117	19	the	the	DET
ejop-289	117	20	human	human	ADJ
ejop-289	117	21	cost	cost	NOUN
ejop-289	117	22	of	of	ADP
ejop-289	117	23	the	the	DET
ejop-289	117	24	outsourcing	outsourcing	NOUN
ejop-289	117	25	activity	activity	NOUN
ejop-289	117	26	.	.	PUNCT
ejop-289	118	1	“	"	PUNCT
ejop-289	118	2	choosing	choose	VERB
ejop-289	118	3	not	not	PART
ejop-289	118	4	to	to	PART
ejop-289	118	5	address	address	VERB
ejop-289	118	6	the	the	DET
ejop-289	118	7	emotional	emotional	ADJ
ejop-289	118	8	toll	toll	NOUN
ejop-289	118	9	an	an	DET
ejop-289	118	10	outsourcing	outsourcing	NOUN
ejop-289	118	11	decision	decision	NOUN
ejop-289	118	12	can	can	AUX
ejop-289	118	13	have	have	VERB
ejop-289	118	14	may	may	AUX
ejop-289	118	15	lead	lead	VERB
ejop-289	118	16	to	to	ADP
ejop-289	118	17	actual	actual	ADJ
ejop-289	118	18	costs	cost	NOUN
ejop-289	118	19	,	,	PUNCT
ejop-289	118	20	in	in	ADP
ejop-289	118	21	the	the	DET
ejop-289	118	22	form	form	NOUN
ejop-289	118	23	of	of	ADP
ejop-289	118	24	reduced	reduce	VERB
ejop-289	118	25	morale	morale	NOUN
ejop-289	118	26	and	and	CCONJ
ejop-289	118	27	productivity	productivity	NOUN
ejop-289	118	28	or	or	CCONJ
ejop-289	118	29	an	an	DET
ejop-289	118	30	unsuccessful	unsuccessful	ADJ
ejop-289	118	31	outsourcing	outsourcing	NOUN
ejop-289	118	32	relationship	relationship	NOUN
ejop-289	118	33	”	"	PUNCT
ejop-289	118	34	(	(	PUNCT
ejop-289	118	35	overby	overby	PROPN
ejop-289	118	36	,	,	PUNCT
ejop-289	118	37	2004	2004	NUM
ejop-289	118	38	,	,	PUNCT
ejop-289	118	39	p.1	p.1	NOUN
ejop-289	118	40	)	)	PUNCT
ejop-289	118	41	.	.	PUNCT
ejop-289	119	1	outsourcing	outsource	VERB
ejop-289	119	2	inevitability	inevitability	NOUN
ejop-289	119	3	results	result	NOUN
ejop-289	119	4	in	in	ADP
ejop-289	119	5	displaced	displaced	ADJ
ejop-289	119	6	employees	employee	NOUN
ejop-289	119	7	(	(	PUNCT
ejop-289	119	8	belcourt	belcourt	PROPN
ejop-289	119	9	&	&	CCONJ
ejop-289	119	10	mcbey	mcbey	PROPN
ejop-289	119	11	,	,	PUNCT
ejop-289	119	12	2004	2004	NUM
ejop-289	119	13	)	)	PUNCT
ejop-289	119	14	ultimately	ultimately	ADV
ejop-289	119	15	affecting	affect	VERB
ejop-289	119	16	morale	morale	NOUN
ejop-289	119	17	and	and	CCONJ
ejop-289	119	18	productivity	productivity	NOUN
ejop-289	119	19	.	.	PUNCT
ejop-289	120	1	in	in	ADP
ejop-289	120	2	an	an	DET
ejop-289	120	3	outsourcing	outsourcing	NOUN
ejop-289	120	4	arrangement	arrangement	NOUN
ejop-289	120	5	,	,	PUNCT
ejop-289	120	6	employees	employee	NOUN
ejop-289	120	7	may	may	AUX
ejop-289	120	8	be	be	AUX
ejop-289	120	9	transferred	transfer	VERB
ejop-289	120	10	to	to	ADP
ejop-289	120	11	the	the	DET
ejop-289	120	12	outsourced	outsourced	ADJ
ejop-289	120	13	vendor	vendor	NOUN
ejop-289	120	14	,	,	PUNCT
ejop-289	120	15	internally	internally	ADV
ejop-289	120	16	to	to	ADP
ejop-289	120	17	other	other	ADJ
ejop-289	120	18	departments	department	NOUN
ejop-289	120	19	,	,	PUNCT
ejop-289	120	20	out	out	ADV
ejop-289	120	21	-	-	PUNCT
ejop-289	120	22	placed	place	VERB
ejop-289	120	23	or	or	CCONJ
ejop-289	120	24	offered	offer	VERB
ejop-289	120	25	voluntary	voluntary	ADJ
ejop-289	120	26	retirement	retirement	NOUN
ejop-289	120	27	packages	package	NOUN
ejop-289	120	28	(	(	PUNCT
ejop-289	120	29	belcourt	belcourt	PROPN
ejop-289	120	30	&	&	CCONJ
ejop-289	120	31	mcbey	mcbey	PROPN
ejop-289	120	32	,	,	PUNCT
ejop-289	120	33	2004	2004	NUM
ejop-289	120	34	)	)	PUNCT
ejop-289	120	35	.	.	PUNCT
ejop-289	121	1	all	all	PRON
ejop-289	121	2	of	of	ADP
ejop-289	121	3	these	these	DET
ejop-289	121	4	options	option	NOUN
ejop-289	121	5	can	can	AUX
ejop-289	121	6	result	result	VERB
ejop-289	121	7	in	in	ADP
ejop-289	121	8	negative	negative	ADJ
ejop-289	121	9	reactions	reaction	NOUN
ejop-289	121	10	or	or	CCONJ
ejop-289	121	11	feelings	feeling	NOUN
ejop-289	121	12	from	from	ADP
ejop-289	121	13	the	the	DET
ejop-289	121	14	affected	affected	ADJ
ejop-289	121	15	employees	employee	NOUN
ejop-289	121	16	.	.	PUNCT
ejop-289	122	1	although	although	SCONJ
ejop-289	122	2	transferring	transfer	VERB
ejop-289	122	3	jobs	job	NOUN
ejop-289	122	4	to	to	PART
ejop-289	122	5	outsourced	outsourced	VERB
ejop-289	122	6	vendors	vendor	NOUN
ejop-289	122	7	can	can	AUX
ejop-289	122	8	minimize	minimize	VERB
ejop-289	122	9	the	the	DET
ejop-289	122	10	impact	impact	NOUN
ejop-289	122	11	as	as	ADP
ejop-289	122	12	a	a	DET
ejop-289	122	13	job	job	NOUN
ejop-289	122	14	still	still	ADV
ejop-289	122	15	exists	exist	VERB
ejop-289	122	16	for	for	ADP
ejop-289	122	17	employees	employee	NOUN
ejop-289	122	18	,	,	PUNCT
ejop-289	122	19	the	the	DET
ejop-289	122	20	terms	term	NOUN
ejop-289	122	21	and	and	CCONJ
ejop-289	122	22	conditions	condition	NOUN
ejop-289	122	23	of	of	ADP
ejop-289	122	24	the	the	DET
ejop-289	122	25	current	current	ADJ
ejop-289	122	26	contract	contract	NOUN
ejop-289	122	27	may	may	AUX
ejop-289	122	28	not	not	PART
ejop-289	122	29	be	be	AUX
ejop-289	122	30	fulfilled	fulfil	VERB
ejop-289	122	31	by	by	ADP
ejop-289	122	32	the	the	DET
ejop-289	122	33	new	new	ADJ
ejop-289	122	34	organization	organization	NOUN
ejop-289	122	35	,	,	PUNCT
ejop-289	122	36	contributing	contribute	VERB
ejop-289	122	37	to	to	ADP
ejop-289	122	38	further	further	ADJ
ejop-289	122	39	anxiety	anxiety	NOUN
ejop-289	122	40	.	.	PUNCT
ejop-289	123	1	employees	employee	NOUN
ejop-289	123	2	identify	identify	VERB
ejop-289	123	3	themselves	themselves	PRON
ejop-289	123	4	as	as	ADP
ejop-289	123	5	part	part	NOUN
ejop-289	123	6	of	of	ADP
ejop-289	123	7	an	an	DET
ejop-289	123	8	organization	organization	NOUN
ejop-289	123	9	and	and	CCONJ
ejop-289	123	10	,	,	PUNCT
ejop-289	123	11	as	as	ADP
ejop-289	123	12	individuals	individual	NOUN
ejop-289	123	13	,	,	PUNCT
ejop-289	123	14	thrive	thrive	VERB
ejop-289	123	15	on	on	ADP
ejop-289	123	16	a	a	DET
ejop-289	123	17	sense	sense	NOUN
ejop-289	123	18	of	of	ADP
ejop-289	123	19	belongingness	belongingness	NOUN
ejop-289	123	20	(	(	PUNCT
ejop-289	123	21	maslow	maslow	NOUN
ejop-289	123	22	’s	’s	PART
ejop-289	123	23	hierarchy	hierarchy	NOUN
ejop-289	123	24	of	of	ADP
ejop-289	123	25	needs	need	NOUN
ejop-289	123	26	)	)	PUNCT
ejop-289	123	27	that	that	PRON
ejop-289	123	28	no	no	ADV
ejop-289	123	29	longer	long	ADV
ejop-289	123	30	exists	exist	VERB
ejop-289	123	31	if	if	SCONJ
ejop-289	123	32	their	their	PRON
ejop-289	123	33	job	job	NOUN
ejop-289	123	34	is	be	AUX
ejop-289	123	35	outsourced	outsource	VERB
ejop-289	123	36	.	.	PUNCT
ejop-289	124	1	the	the	DET
ejop-289	124	2	psychological	psychological	ADJ
ejop-289	124	3	impact	impact	NOUN
ejop-289	124	4	even	even	ADV
ejop-289	124	5	from	from	ADP
ejop-289	124	6	just	just	ADV
ejop-289	124	7	rumours	rumour	NOUN
ejop-289	124	8	of	of	ADP
ejop-289	124	9	outsourcing	outsourcing	NOUN
ejop-289	124	10	can	can	AUX
ejop-289	124	11	range	range	VERB
ejop-289	124	12	from	from	ADP
ejop-289	124	13	fear	fear	NOUN
ejop-289	124	14	and	and	CCONJ
ejop-289	124	15	uncertainty	uncertainty	NOUN
ejop-289	124	16	to	to	ADP
ejop-289	124	17	more	more	ADV
ejop-289	124	18	devastating	devastating	ADJ
ejop-289	124	19	affects	affect	NOUN
ejop-289	124	20	such	such	ADJ
ejop-289	124	21	as	as	ADP
ejop-289	124	22	depression	depression	NOUN
ejop-289	124	23	or	or	CCONJ
ejop-289	124	24	violence	violence	NOUN
ejop-289	124	25	among	among	ADP
ejop-289	124	26	affected	affected	ADJ
ejop-289	124	27	employees	employee	NOUN
ejop-289	124	28	(	(	PUNCT
ejop-289	124	29	overby	overby	PROPN
ejop-289	124	30	,	,	PUNCT
ejop-289	124	31	2004	2004	NUM
ejop-289	124	32	)	)	PUNCT
ejop-289	124	33	.	.	PUNCT
ejop-289	125	1	these	these	PRON
ejop-289	125	2	affects	affect	VERB
ejop-289	125	3	in	in	ADP
ejop-289	125	4	turn	turn	NOUN
ejop-289	125	5	influence	influence	NOUN
ejop-289	125	6	morale	morale	NOUN
ejop-289	125	7	,	,	PUNCT
ejop-289	125	8	productivity	productivity	NOUN
ejop-289	125	9	and	and	CCONJ
ejop-289	125	10	ultimately	ultimately	ADV
ejop-289	125	11	impact	impact	VERB
ejop-289	125	12	achieving	achieve	VERB
ejop-289	125	13	the	the	DET
ejop-289	125	14	goals	goal	NOUN
ejop-289	125	15	of	of	ADP
ejop-289	125	16	the	the	DET
ejop-289	125	17	outsourcing	outsourcing	NOUN
ejop-289	125	18	arrangement	arrangement	NOUN
ejop-289	125	19	.	.	PUNCT
ejop-289	126	1	key	key	ADJ
ejop-289	126	2	success	success	NOUN
ejop-289	126	3	factors	factor	NOUN
ejop-289	126	4	outsourcing	outsource	VERB
ejop-289	126	5	is	be	AUX
ejop-289	126	6	not	not	PART
ejop-289	126	7	a	a	DET
ejop-289	126	8	small	small	ADJ
ejop-289	126	9	undertaking	undertaking	NOUN
ejop-289	126	10	;	;	PUNCT
ejop-289	126	11	it	it	PRON
ejop-289	126	12	requires	require	VERB
ejop-289	126	13	planning	plan	VERB
ejop-289	126	14	,	,	PUNCT
ejop-289	126	15	communication	communication	NOUN
ejop-289	126	16	and	and	CCONJ
ejop-289	126	17	follow	follow	VERB
ejop-289	126	18	-	-	PUNCT
ejop-289	126	19	up	up	NOUN
ejop-289	126	20	(	(	PUNCT
ejop-289	126	21	zhu	zhu	PROPN
ejop-289	126	22	,	,	PUNCT
ejop-289	126	23	hsu	hsu	PROPN
ejop-289	126	24	&	&	CCONJ
ejop-289	126	25	lillie	lillie	PROPN
ejop-289	126	26	,	,	PUNCT
ejop-289	126	27	2001	2001	NUM
ejop-289	126	28	)	)	PUNCT
ejop-289	126	29	.	.	PUNCT
ejop-289	127	1	companies	company	NOUN
ejop-289	127	2	that	that	PRON
ejop-289	127	3	have	have	AUX
ejop-289	127	4	effectively	effectively	ADV
ejop-289	127	5	implemented	implement	VERB
ejop-289	127	6	outsourcing	outsourcing	NOUN
ejop-289	127	7	in	in	ADP
ejop-289	127	8	their	their	PRON
ejop-289	127	9	organizations	organization	NOUN
ejop-289	127	10	point	point	NOUN
ejop-289	127	11	to	to	ADP
ejop-289	127	12	different	different	ADJ
ejop-289	127	13	reasons	reason	NOUN
ejop-289	127	14	for	for	ADP
ejop-289	127	15	their	their	PRON
ejop-289	127	16	success	success	NOUN
ejop-289	127	17	,	,	PUNCT
ejop-289	127	18	but	but	CCONJ
ejop-289	127	19	most	most	ADJ
ejop-289	127	20	employers	employer	NOUN
ejop-289	127	21	agree	agree	VERB
ejop-289	127	22	on	on	ADP
ejop-289	127	23	the	the	DET
ejop-289	127	24	following	follow	VERB
ejop-289	127	25	core	core	NOUN
ejop-289	127	26	elements	element	NOUN
ejop-289	127	27	to	to	ADP
ejop-289	127	28	successful	successful	ADJ
ejop-289	127	29	implementation	implementation	NOUN
ejop-289	127	30	:	:	PUNCT
ejop-289	127	31	1	1	X
ejop-289	127	32	.	.	X
ejop-289	127	33	planning	planning	NOUN
ejop-289	127	34	and	and	CCONJ
ejop-289	127	35	preparation	preparation	NOUN
ejop-289	127	36	:	:	PUNCT
ejop-289	127	37	set	set	VERB
ejop-289	127	38	realistic	realistic	ADJ
ejop-289	127	39	objectives	objective	NOUN
ejop-289	127	40	and	and	CCONJ
ejop-289	127	41	expectations	expectation	NOUN
ejop-289	127	42	for	for	ADP
ejop-289	127	43	the	the	DET
ejop-289	127	44	process	process	NOUN
ejop-289	127	45	and	and	CCONJ
ejop-289	127	46	the	the	DET
ejop-289	127	47	transition	transition	NOUN
ejop-289	127	48	.	.	PUNCT
ejop-289	128	1	2	2	X
ejop-289	128	2	.	.	X
ejop-289	128	3	effective	effective	ADJ
ejop-289	128	4	change	change	NOUN
ejop-289	128	5	management	management	NOUN
ejop-289	128	6	:	:	PUNCT
ejop-289	128	7	includes	include	VERB
ejop-289	128	8	obtaining	obtain	VERB
ejop-289	128	9	stakeholder	stakeholder	NOUN
ejop-289	128	10	buy	buy	VERB
ejop-289	128	11	-	-	PUNCT
ejop-289	128	12	in	in	NOUN
ejop-289	128	13	,	,	PUNCT
ejop-289	128	14	communicating	communicate	VERB
ejop-289	128	15	early	early	ADV
ejop-289	128	16	and	and	CCONJ
ejop-289	128	17	often	often	ADV
ejop-289	128	18	and	and	CCONJ
ejop-289	128	19	planning	plan	VERB
ejop-289	128	20	for	for	ADP
ejop-289	128	21	the	the	DET
ejop-289	128	22	work	work	NOUN
ejop-289	128	23	that	that	PRON
ejop-289	128	24	will	will	AUX
ejop-289	128	25	stay	stay	VERB
ejop-289	128	26	and	and	CCONJ
ejop-289	128	27	for	for	ADP
ejop-289	128	28	the	the	DET
ejop-289	128	29	people	people	NOUN
ejop-289	128	30	whose	whose	DET
ejop-289	128	31	work	work	NOUN
ejop-289	128	32	will	will	AUX
ejop-289	128	33	go	go	VERB
ejop-289	128	34	away	away	ADV
ejop-289	128	35	.	.	PUNCT
ejop-289	129	1	3	3	X
ejop-289	129	2	.	.	X
ejop-289	129	3	manage	manage	VERB
ejop-289	129	4	the	the	DET
ejop-289	129	5	relationship	relationship	NOUN
ejop-289	129	6	:	:	PUNCT
ejop-289	129	7	design	design	NOUN
ejop-289	129	8	and	and	CCONJ
ejop-289	129	9	execute	execute	VERB
ejop-289	129	10	a	a	DET
ejop-289	129	11	robust	robust	ADJ
ejop-289	129	12	governance	governance	NOUN
ejop-289	129	13	structure	structure	NOUN
ejop-289	129	14	,	,	PUNCT
ejop-289	129	15	promote	promote	VERB
ejop-289	129	16	teamwork	teamwork	NOUN
ejop-289	129	17	and	and	CCONJ
ejop-289	129	18	evaluate	evaluate	VERB
ejop-289	129	19	progress	progress	NOUN
ejop-289	129	20	by	by	ADP
ejop-289	129	21	measuring	measure	VERB
ejop-289	129	22	the	the	DET
ejop-289	129	23	right	right	ADJ
ejop-289	129	24	things	thing	NOUN
ejop-289	129	25	4	4	NUM
ejop-289	129	26	.	.	PUNCT
ejop-289	129	27	contract	contract	NOUN
ejop-289	129	28	negotiations	negotiation	NOUN
ejop-289	129	29	:	:	PUNCT
ejop-289	129	30	be	be	AUX
ejop-289	129	31	thorough	thorough	ADJ
ejop-289	129	32	in	in	ADP
ejop-289	129	33	understanding	understanding	NOUN
ejop-289	129	34	and	and	CCONJ
ejop-289	129	35	documenting	documenting	NOUN
ejop-289	129	36	requirements	requirement	NOUN
ejop-289	129	37	5	5	NUM
ejop-289	129	38	.	.	X
ejop-289	129	39	vendor	vendor	NOUN
ejop-289	129	40	selection	selection	NOUN
ejop-289	129	41	:	:	PUNCT
ejop-289	129	42	select	select	VERB
ejop-289	129	43	the	the	DET
ejop-289	129	44	right	right	ADJ
ejop-289	129	45	outsourcing	outsourcing	NOUN
ejop-289	129	46	provider	provider	NOUN
ejop-289	129	47	planning	planning	NOUN
ejop-289	129	48	and	and	CCONJ
ejop-289	129	49	preparation	preparation	NOUN
ejop-289	129	50	:	:	PUNCT
ejop-289	129	51	before	before	ADP
ejop-289	129	52	making	make	VERB
ejop-289	129	53	the	the	DET
ejop-289	129	54	decision	decision	NOUN
ejop-289	129	55	to	to	PART
ejop-289	129	56	outsource	outsource	VERB
ejop-289	129	57	,	,	PUNCT
ejop-289	129	58	companies	company	NOUN
ejop-289	129	59	must	must	AUX
ejop-289	129	60	plan	plan	VERB
ejop-289	129	61	thoroughly	thoroughly	ADV
ejop-289	129	62	and	and	CCONJ
ejop-289	129	63	gain	gain	VERB
ejop-289	129	64	full	full	ADJ
ejop-289	129	65	commitment	commitment	NOUN
ejop-289	129	66	from	from	ADP
ejop-289	129	67	the	the	DET
ejop-289	129	68	entire	entire	ADJ
ejop-289	129	69	organization	organization	NOUN
ejop-289	129	70	.	.	PUNCT
ejop-289	130	1	outsourcing	outsourcing	NOUN
ejop-289	130	2	must	must	AUX
ejop-289	130	3	be	be	AUX
ejop-289	130	4	conducted	conduct	VERB
ejop-289	130	5	carefully	carefully	ADV
ejop-289	130	6	,	,	PUNCT
ejop-289	130	7	systematically	systematically	ADV
ejop-289	130	8	and	and	CCONJ
ejop-289	130	9	with	with	ADP
ejop-289	130	10	explicit	explicit	ADJ
ejop-289	130	11	goals	goal	NOUN
ejop-289	130	12	.	.	PUNCT
ejop-289	131	1	the	the	DET
ejop-289	131	2	primary	primary	ADJ
ejop-289	131	3	motives	motive	NOUN
ejop-289	131	4	for	for	ADP
ejop-289	131	5	considering	consider	VERB
ejop-289	131	6	outsourcing	outsourcing	NOUN
ejop-289	131	7	should	should	AUX
ejop-289	131	8	include	include	VERB
ejop-289	131	9	strategic	strategic	ADJ
ejop-289	131	10	as	as	ADV
ejop-289	131	11	well	well	ADV
ejop-289	131	12	as	as	ADP
ejop-289	131	13	tactical	tactical	ADJ
ejop-289	131	14	considerations	consideration	NOUN
ejop-289	131	15	at	at	ADP
ejop-289	131	16	both	both	CCONJ
ejop-289	131	17	the	the	DET
ejop-289	131	18	department	department	NOUN
ejop-289	131	19	and	and	CCONJ
ejop-289	131	20	organizational	organizational	ADJ
ejop-289	131	21	level	level	NOUN
ejop-289	131	22	.	.	PUNCT
ejop-289	132	1	it	it	PRON
ejop-289	132	2	is	be	AUX
ejop-289	132	3	important	important	ADJ
ejop-289	132	4	that	that	SCONJ
ejop-289	132	5	management	management	NOUN
ejop-289	132	6	not	not	PART
ejop-289	132	7	use	use	VERB
ejop-289	132	8	outsourcing	outsourcing	NOUN
ejop-289	132	9	to	to	PART
ejop-289	132	10	justify	justify	VERB
ejop-289	132	11	relinquishing	relinquish	VERB
ejop-289	132	12	control	control	NOUN
ejop-289	132	13	of	of	ADP
ejop-289	132	14	inadequately	inadequately	ADV
ejop-289	132	15	managed	manage	VERB
ejop-289	132	16	,	,	PUNCT
ejop-289	132	17	poorly	poorly	ADV
ejop-289	132	18	understood	understand	VERB
ejop-289	132	19	or	or	CCONJ
ejop-289	132	20	costly	costly	ADJ
ejop-289	132	21	functions	function	NOUN
ejop-289	132	22	,	,	PUNCT
ejop-289	132	23	as	as	SCONJ
ejop-289	132	24	this	this	PRON
ejop-289	132	25	would	would	AUX
ejop-289	132	26	result	result	VERB
ejop-289	132	27	in	in	ADP
ejop-289	132	28	an	an	DET
ejop-289	132	29	unsatisfactory	unsatisfactory	ADJ
ejop-289	132	30	outcome	outcome	NOUN
ejop-289	132	31	.	.	PUNCT
ejop-289	133	1	preparation	preparation	NOUN
ejop-289	133	2	involves	involve	VERB
ejop-289	133	3	examining	examine	VERB
ejop-289	133	4	current	current	ADJ
ejop-289	133	5	internal	internal	ADJ
ejop-289	133	6	processes	process	NOUN
ejop-289	133	7	and	and	CCONJ
ejop-289	133	8	setting	set	VERB
ejop-289	133	9	realistic	realistic	ADJ
ejop-289	133	10	goals	goal	NOUN
ejop-289	133	11	for	for	ADP
ejop-289	133	12	the	the	DET
ejop-289	133	13	outsourcer	outsourcer	NOUN
ejop-289	133	14	(	(	PUNCT
ejop-289	133	15	hr	hr	NOUN
ejop-289	133	16	focus	focus	NOUN
ejop-289	133	17	,	,	PUNCT
ejop-289	133	18	2003	2003	NUM
ejop-289	133	19	)	)	PUNCT
ejop-289	133	20	.	.	PUNCT
ejop-289	134	1	it	it	PRON
ejop-289	134	2	is	be	AUX
ejop-289	134	3	important	important	ADJ
ejop-289	134	4	to	to	PART
ejop-289	134	5	understand	understand	VERB
ejop-289	134	6	what	what	PRON
ejop-289	134	7	work	work	NOUN
ejop-289	134	8	is	be	AUX
ejop-289	134	9	done	do	VERB
ejop-289	134	10	in	in	ADP
ejop-289	134	11	the	the	DET
ejop-289	134	12	current	current	ADJ
ejop-289	134	13	environment	environment	NOUN
ejop-289	134	14	,	,	PUNCT
ejop-289	134	15	why	why	SCONJ
ejop-289	134	16	it	it	PRON
ejop-289	134	17	is	be	AUX
ejop-289	134	18	done	do	VERB
ejop-289	134	19	and	and	CCONJ
ejop-289	134	20	why	why	SCONJ
ejop-289	134	21	it	it	PRON
ejop-289	134	22	is	be	AUX
ejop-289	134	23	done	do	VERB
ejop-289	134	24	a	a	DET
ejop-289	134	25	certain	certain	ADJ
ejop-289	134	26	way	way	NOUN
ejop-289	134	27	.	.	PUNCT
ejop-289	135	1	nigel	nigel	PROPN
ejop-289	135	2	knight	knight	PROPN
ejop-289	135	3	,	,	PUNCT
ejop-289	135	4	of	of	ADP
ejop-289	135	5	ibm	ibm	PROPN
ejop-289	135	6	business	business	NOUN
ejop-289	135	7	consulting	consulting	NOUN
ejop-289	135	8	services	service	NOUN
ejop-289	135	9	suggests	suggest	VERB
ejop-289	135	10	that	that	SCONJ
ejop-289	135	11	a	a	DET
ejop-289	135	12	project	project	NOUN
ejop-289	135	13	team	team	NOUN
ejop-289	135	14	be	be	AUX
ejop-289	135	15	established	establish	VERB
ejop-289	135	16	to	to	PART
ejop-289	135	17	assess	assess	VERB
ejop-289	135	18	the	the	DET
ejop-289	135	19	potential	potential	ADJ
ejop-289	135	20	scope	scope	NOUN
ejop-289	135	21	and	and	CCONJ
ejop-289	135	22	risks	risk	NOUN
ejop-289	135	23	of	of	ADP
ejop-289	135	24	bpo	bpo	PROPN
ejop-289	135	25	.	.	PUNCT
ejop-289	136	1	an	an	DET
ejop-289	136	2	often	often	ADV
ejop-289	136	3	neglected	neglect	VERB
ejop-289	136	4	aspect	aspect	NOUN
ejop-289	136	5	of	of	ADP
ejop-289	136	6	the	the	DET
ejop-289	136	7	planning	planning	NOUN
ejop-289	136	8	stage	stage	NOUN
ejop-289	136	9	is	be	AUX
ejop-289	136	10	the	the	DET
ejop-289	136	11	assessment	assessment	NOUN
ejop-289	136	12	of	of	ADP
ejop-289	136	13	the	the	DET
ejop-289	136	14	current	current	ADJ
ejop-289	136	15	costs	cost	NOUN
ejop-289	136	16	and	and	CCONJ
ejop-289	136	17	performance	performance	NOUN
ejop-289	136	18	of	of	ADP
ejop-289	136	19	the	the	DET
ejop-289	136	20	hr	hr	NOUN
ejop-289	136	21	function	function	NOUN
ejop-289	136	22	.	.	PUNCT
ejop-289	137	1	such	such	ADJ
ejop-289	137	2	data	data	NOUN
ejop-289	137	3	analysis	analysis	NOUN
ejop-289	137	4	provides	provide	VERB
ejop-289	137	5	a	a	DET
ejop-289	137	6	baseline	baseline	NOUN
ejop-289	137	7	for	for	ADP
ejop-289	137	8	measuring	measure	VERB
ejop-289	137	9	what	what	PRON
ejop-289	137	10	bpo	bpo	NOUN
ejop-289	137	11	can	can	AUX
ejop-289	137	12	achieve	achieve	VERB
ejop-289	137	13	and	and	CCONJ
ejop-289	137	14	may	may	AUX
ejop-289	137	15	ultimately	ultimately	ADV
ejop-289	137	16	be	be	AUX
ejop-289	137	17	pivotal	pivotal	ADJ
ejop-289	137	18	in	in	ADP
ejop-289	137	19	developing	develop	VERB
ejop-289	137	20	the	the	DET
ejop-289	137	21	business	business	NOUN
ejop-289	137	22	case	case	NOUN
ejop-289	137	23	.	.	PUNCT
ejop-289	138	1	in	in	ADP
ejop-289	138	2	addition	addition	NOUN
ejop-289	138	3	to	to	ADP
ejop-289	138	4	costs	cost	NOUN
ejop-289	138	5	,	,	PUNCT
ejop-289	138	6	other	other	ADJ
ejop-289	138	7	considerations	consideration	NOUN
ejop-289	138	8	that	that	PRON
ejop-289	138	9	also	also	ADV
ejop-289	138	10	should	should	AUX
ejop-289	138	11	be	be	AUX
ejop-289	138	12	addressed	address	VERB
ejop-289	138	13	in	in	ADP
ejop-289	138	14	the	the	DET
ejop-289	138	15	business	business	NOUN
ejop-289	138	16	case	case	NOUN
ejop-289	138	17	include	include	VERB
ejop-289	138	18	:	:	PUNCT
ejop-289	138	19	the	the	DET
ejop-289	138	20	impact	impact	NOUN
ejop-289	138	21	outsourcing	outsource	VERB
ejop-289	138	22	a	a	DET
ejop-289	138	23	particular	particular	ADJ
ejop-289	138	24	function	function	NOUN
ejop-289	138	25	may	may	AUX
ejop-289	138	26	have	have	VERB
ejop-289	138	27	on	on	ADP
ejop-289	138	28	customer	customer	NOUN
ejop-289	138	29	service	service	NOUN
ejop-289	138	30	,	,	PUNCT
ejop-289	138	31	the	the	DET
ejop-289	138	32	impact	impact	NOUN
ejop-289	138	33	it	it	PRON
ejop-289	138	34	may	may	AUX
ejop-289	138	35	have	have	VERB
ejop-289	138	36	on	on	ADP
ejop-289	138	37	the	the	DET
ejop-289	138	38	community	community	NOUN
ejop-289	138	39	where	where	SCONJ
ejop-289	138	40	is	be	AUX
ejop-289	138	41	operates	operate	VERB
ejop-289	138	42	as	as	ADV
ejop-289	138	43	well	well	ADV
ejop-289	138	44	as	as	ADP
ejop-289	138	45	the	the	DET
ejop-289	138	46	potential	potential	ADJ
ejop-289	138	47	political	political	ADJ
ejop-289	138	48	consequences	consequence	NOUN
ejop-289	138	49	of	of	ADP
ejop-289	138	50	employee	employee	NOUN
ejop-289	138	51	reduction	reduction	NOUN
ejop-289	138	52	.	.	PUNCT
ejop-289	139	1	successful	successful	ADJ
ejop-289	139	2	outsourcing	outsourcing	NOUN
ejop-289	139	3	requires	require	VERB
ejop-289	139	4	thorough	thorough	ADJ
ejop-289	139	5	execution	execution	NOUN
ejop-289	139	6	of	of	ADP
ejop-289	139	7	all	all	DET
ejop-289	139	8	implementation	implementation	NOUN
ejop-289	139	9	activities	activity	NOUN
ejop-289	139	10	.	.	PUNCT
ejop-289	140	1	it	it	PRON
ejop-289	140	2	is	be	AUX
ejop-289	140	3	equally	equally	ADV
ejop-289	140	4	critical	critical	ADJ
ejop-289	140	5	to	to	ADP
ejop-289	140	6	not	not	PART
ejop-289	140	7	under	under	ADV
ejop-289	140	8	-	-	PUNCT
ejop-289	140	9	estimate	estimate	NOUN
ejop-289	140	10	the	the	DET
ejop-289	140	11	time	time	NOUN
ejop-289	140	12	and	and	CCONJ
ejop-289	140	13	effort	effort	NOUN
ejop-289	140	14	it	it	PRON
ejop-289	140	15	will	will	AUX
ejop-289	140	16	take	take	VERB
ejop-289	140	17	to	to	PART
ejop-289	140	18	make	make	VERB
ejop-289	140	19	the	the	DET
ejop-289	140	20	transition	transition	NOUN
ejop-289	140	21	to	to	ADP
ejop-289	140	22	a	a	DET
ejop-289	140	23	new	new	ADJ
ejop-289	140	24	system	system	NOUN
ejop-289	140	25	,	,	PUNCT
ejop-289	140	26	particularly	particularly	ADV
ejop-289	140	27	if	if	SCONJ
ejop-289	140	28	it	it	PRON
ejop-289	140	29	is	be	AUX
ejop-289	140	30	web	web	NOUN
ejop-289	140	31	based	base	VERB
ejop-289	140	32	.	.	PUNCT
ejop-289	141	1	allow	allow	VERB
ejop-289	141	2	time	time	NOUN
ejop-289	141	3	for	for	SCONJ
ejop-289	141	4	employees	employee	NOUN
ejop-289	141	5	to	to	PART
ejop-289	141	6	become	become	VERB
ejop-289	141	7	comfortable	comfortable	ADJ
ejop-289	141	8	with	with	ADP
ejop-289	141	9	the	the	DET
ejop-289	141	10	new	new	ADJ
ejop-289	141	11	approach	approach	NOUN
ejop-289	141	12	.	.	PUNCT
ejop-289	142	1	in	in	ADP
ejop-289	142	2	any	any	DET
ejop-289	142	3	change	change	NOUN
ejop-289	142	4	of	of	ADP
ejop-289	142	5	this	this	DET
ejop-289	142	6	magnitude	magnitude	NOUN
ejop-289	142	7	,	,	PUNCT
ejop-289	142	8	at	at	ADV
ejop-289	142	9	least	least	ADV
ejop-289	142	10	10	10	NUM
ejop-289	142	11	to	to	PART
ejop-289	142	12	20	20	NUM
ejop-289	142	13	percent	percent	NOUN
ejop-289	142	14	of	of	ADP
ejop-289	142	15	people	people	NOUN
ejop-289	142	16	affected	affect	VERB
ejop-289	142	17	will	will	AUX
ejop-289	142	18	be	be	AUX
ejop-289	142	19	opposed	oppose	VERB
ejop-289	142	20	.	.	PUNCT
ejop-289	143	1	change	change	NOUN
ejop-289	143	2	management	management	NOUN
ejop-289	143	3	:	:	PUNCT
ejop-289	143	4	the	the	DET
ejop-289	143	5	shift	shift	NOUN
ejop-289	143	6	to	to	ADP
ejop-289	143	7	hr	hr	PROPN
ejop-289	143	8	bpo	bpo	PROPN
ejop-289	143	9	is	be	AUX
ejop-289	143	10	a	a	DET
ejop-289	143	11	major	major	ADJ
ejop-289	143	12	transformation	transformation	NOUN
ejop-289	143	13	in	in	ADP
ejop-289	143	14	the	the	DET
ejop-289	143	15	way	way	NOUN
ejop-289	143	16	hr	hr	NOUN
ejop-289	143	17	services	service	NOUN
ejop-289	143	18	are	be	AUX
ejop-289	143	19	delivered	deliver	VERB
ejop-289	143	20	and	and	CCONJ
ejop-289	143	21	therefore	therefore	ADV
ejop-289	143	22	brings	bring	VERB
ejop-289	143	23	a	a	DET
ejop-289	143	24	number	number	NOUN
ejop-289	143	25	of	of	ADP
ejop-289	143	26	significant	significant	ADJ
ejop-289	143	27	changes	change	NOUN
ejop-289	143	28	to	to	ADP
ejop-289	143	29	the	the	DET
ejop-289	143	30	organization	organization	NOUN
ejop-289	143	31	,	,	PUNCT
ejop-289	143	32	raising	raise	VERB
ejop-289	143	33	critical	critical	ADJ
ejop-289	143	34	change	change	NOUN
ejop-289	143	35	management	management	NOUN
ejop-289	143	36	issues	issue	NOUN
ejop-289	143	37	.	.	PUNCT
ejop-289	144	1	this	this	DET
ejop-289	144	2	change	change	NOUN
ejop-289	144	3	in	in	ADP
ejop-289	144	4	delivery	delivery	NOUN
ejop-289	144	5	requires	require	VERB
ejop-289	144	6	buy	buy	VERB
ejop-289	144	7	-	-	PUNCT
ejop-289	144	8	in	in	NOUN
ejop-289	144	9	and	and	CCONJ
ejop-289	144	10	participation	participation	NOUN
ejop-289	144	11	from	from	ADP
ejop-289	144	12	several	several	ADJ
ejop-289	144	13	stakeholders	stakeholder	NOUN
ejop-289	144	14	,	,	PUNCT
ejop-289	144	15	leaders	leader	NOUN
ejop-289	144	16	,	,	PUNCT
ejop-289	144	17	managers	manager	NOUN
ejop-289	144	18	,	,	PUNCT
ejop-289	144	19	employees	employee	NOUN
ejop-289	144	20	and	and	CCONJ
ejop-289	144	21	hr	hr	NOUN
ejop-289	144	22	professionals	professional	NOUN
ejop-289	144	23	to	to	PART
ejop-289	144	24	ensure	ensure	VERB
ejop-289	144	25	the	the	DET
ejop-289	144	26	shift	shift	NOUN
ejop-289	144	27	is	be	AUX
ejop-289	144	28	a	a	DET
ejop-289	144	29	success	success	NOUN
ejop-289	144	30	.	.	PUNCT
ejop-289	145	1	companies	company	NOUN
ejop-289	145	2	that	that	PRON
ejop-289	145	3	have	have	VERB
ejop-289	145	4	the	the	DET
ejop-289	145	5	greatest	great	ADJ
ejop-289	145	6	success	success	NOUN
ejop-289	145	7	in	in	ADP
ejop-289	145	8	driving	drive	VERB
ejop-289	145	9	change	change	NOUN
ejop-289	145	10	designate	designate	ADJ
ejop-289	145	11	a	a	DET
ejop-289	145	12	leader	leader	NOUN
ejop-289	145	13	with	with	ADP
ejop-289	145	14	credibility	credibility	NOUN
ejop-289	145	15	to	to	PART
ejop-289	145	16	be	be	AUX
ejop-289	145	17	the	the	DET
ejop-289	145	18	champion	champion	NOUN
ejop-289	145	19	of	of	ADP
ejop-289	145	20	the	the	DET
ejop-289	145	21	change	change	NOUN
ejop-289	145	22	in	in	ADP
ejop-289	145	23	order	order	NOUN
ejop-289	145	24	to	to	PART
ejop-289	145	25	accelerate	accelerate	VERB
ejop-289	145	26	the	the	DET
ejop-289	145	27	adoption	adoption	NOUN
ejop-289	145	28	of	of	ADP
ejop-289	145	29	the	the	DET
ejop-289	145	30	new	new	ADJ
ejop-289	145	31	delivery	delivery	NOUN
ejop-289	145	32	model	model	NOUN
ejop-289	145	33	.	.	PUNCT
ejop-289	146	1	a	a	DET
ejop-289	146	2	particularly	particularly	ADV
ejop-289	146	3	important	important	ADJ
ejop-289	146	4	feature	feature	NOUN
ejop-289	146	5	of	of	ADP
ejop-289	146	6	the	the	DET
ejop-289	146	7	change	change	NOUN
ejop-289	146	8	process	process	NOUN
ejop-289	146	9	concerns	concern	NOUN
ejop-289	146	10	how	how	SCONJ
ejop-289	146	11	the	the	DET
ejop-289	146	12	existing	exist	VERB
ejop-289	146	13	employees	employee	NOUN
ejop-289	146	14	will	will	AUX
ejop-289	146	15	be	be	AUX
ejop-289	146	16	dealt	deal	VERB
ejop-289	146	17	with	with	ADP
ejop-289	146	18	.	.	PUNCT
ejop-289	147	1	outsourcing	outsourcing	NOUN
ejop-289	147	2	has	have	VERB
ejop-289	147	3	a	a	DET
ejop-289	147	4	major	major	ADJ
ejop-289	147	5	effect	effect	NOUN
ejop-289	147	6	on	on	ADP
ejop-289	147	7	the	the	DET
ejop-289	147	8	employees	employee	NOUN
ejop-289	147	9	in	in	ADP
ejop-289	147	10	hr	hr	NOUN
ejop-289	147	11	and	and	CCONJ
ejop-289	147	12	a	a	DET
ejop-289	147	13	significant	significant	ADJ
ejop-289	147	14	effect	effect	NOUN
ejop-289	147	15	on	on	ADP
ejop-289	147	16	all	all	DET
ejop-289	147	17	other	other	ADJ
ejop-289	147	18	employees	employee	NOUN
ejop-289	147	19	.	.	PUNCT
ejop-289	148	1	over	over	SCONJ
ejop-289	148	2	prepare	prepare	VERB
ejop-289	148	3	the	the	DET
ejop-289	148	4	hr	hr	NOUN
ejop-289	148	5	employees	employee	NOUN
ejop-289	148	6	who	who	PRON
ejop-289	148	7	will	will	AUX
ejop-289	148	8	be	be	AUX
ejop-289	148	9	directly	directly	ADV
ejop-289	148	10	involved	involve	VERB
ejop-289	148	11	.	.	PUNCT
ejop-289	149	1	employees	employee	NOUN
ejop-289	149	2	may	may	AUX
ejop-289	149	3	feel	feel	VERB
ejop-289	149	4	threatened	threaten	VERB
ejop-289	149	5	;	;	PUNCT
ejop-289	149	6	they	they	PRON
ejop-289	149	7	may	may	AUX
ejop-289	149	8	also	also	ADV
ejop-289	149	9	be	be	AUX
ejop-289	149	10	suspect	suspect	ADJ
ejop-289	149	11	of	of	ADP
ejop-289	149	12	a	a	DET
ejop-289	149	13	larger	large	ADJ
ejop-289	149	14	hidden	hide	VERB
ejop-289	149	15	agenda	agenda	NOUN
ejop-289	149	16	.	.	PUNCT
ejop-289	150	1	it	it	PRON
ejop-289	150	2	is	be	AUX
ejop-289	150	3	necessary	necessary	ADJ
ejop-289	150	4	to	to	PART
ejop-289	150	5	be	be	AUX
ejop-289	150	6	completely	completely	ADV
ejop-289	150	7	transparent	transparent	ADJ
ejop-289	150	8	regarding	regard	VERB
ejop-289	150	9	short	short	ADJ
ejop-289	150	10	term	term	NOUN
ejop-289	150	11	and	and	CCONJ
ejop-289	150	12	long	long	ADJ
ejop-289	150	13	term	term	NOUN
ejop-289	150	14	plans	plan	NOUN
ejop-289	150	15	and	and	CCONJ
ejop-289	150	16	goals	goal	NOUN
ejop-289	150	17	.	.	PUNCT
ejop-289	151	1	a	a	DET
ejop-289	151	2	major	major	ADJ
ejop-289	151	3	communication	communication	NOUN
ejop-289	151	4	and	and	CCONJ
ejop-289	151	5	training	training	NOUN
ejop-289	151	6	effort	effort	NOUN
ejop-289	151	7	is	be	AUX
ejop-289	151	8	needed	need	VERB
ejop-289	151	9	to	to	PART
ejop-289	151	10	explain	explain	VERB
ejop-289	151	11	what	what	PRON
ejop-289	151	12	is	be	AUX
ejop-289	151	13	happening	happen	VERB
ejop-289	151	14	and	and	CCONJ
ejop-289	151	15	why	why	SCONJ
ejop-289	151	16	and	and	CCONJ
ejop-289	151	17	to	to	PART
ejop-289	151	18	familiarize	familiarize	VERB
ejop-289	151	19	employees	employee	NOUN
ejop-289	151	20	with	with	ADP
ejop-289	151	21	the	the	DET
ejop-289	151	22	new	new	ADJ
ejop-289	151	23	process	process	NOUN
ejop-289	151	24	.	.	PUNCT
ejop-289	152	1	although	although	SCONJ
ejop-289	152	2	there	there	PRON
ejop-289	152	3	are	be	VERB
ejop-289	152	4	varying	vary	VERB
ejop-289	152	5	opinions	opinion	NOUN
ejop-289	152	6	as	as	ADP
ejop-289	152	7	to	to	ADP
ejop-289	152	8	when	when	SCONJ
ejop-289	152	9	employees	employee	NOUN
ejop-289	152	10	should	should	AUX
ejop-289	152	11	be	be	AUX
ejop-289	152	12	informed	inform	VERB
ejop-289	152	13	about	about	ADP
ejop-289	152	14	the	the	DET
ejop-289	152	15	process	process	NOUN
ejop-289	152	16	(	(	PUNCT
ejop-289	152	17	belcourt	belcourt	PROPN
ejop-289	152	18	&	&	CCONJ
ejop-289	152	19	mcbey	mcbey	PROPN
ejop-289	152	20	,	,	PUNCT
ejop-289	152	21	2004	2004	NUM
ejop-289	152	22	)	)	PUNCT
ejop-289	152	23	,	,	PUNCT
ejop-289	152	24	the	the	DET
ejop-289	152	25	reality	reality	NOUN
ejop-289	152	26	is	be	AUX
ejop-289	152	27	that	that	SCONJ
ejop-289	152	28	information	information	NOUN
ejop-289	152	29	is	be	AUX
ejop-289	152	30	bound	bind	VERB
ejop-289	152	31	to	to	PART
ejop-289	152	32	leak	leak	VERB
ejop-289	152	33	out	out	ADP
ejop-289	152	34	and	and	CCONJ
ejop-289	152	35	even	even	ADV
ejop-289	152	36	if	if	SCONJ
ejop-289	152	37	it	it	PRON
ejop-289	152	38	has	have	AUX
ejop-289	152	39	not	not	PART
ejop-289	152	40	been	be	AUX
ejop-289	152	41	formally	formally	ADV
ejop-289	152	42	announced	announce	VERB
ejop-289	152	43	,	,	PUNCT
ejop-289	152	44	rumours	rumour	NOUN
ejop-289	152	45	are	be	AUX
ejop-289	152	46	just	just	ADV
ejop-289	152	47	as	as	ADV
ejop-289	152	48	likely	likely	ADJ
ejop-289	152	49	to	to	PART
ejop-289	152	50	heighten	heighten	VERB
ejop-289	152	51	anxiety	anxiety	NOUN
ejop-289	152	52	and	and	CCONJ
ejop-289	152	53	potentially	potentially	ADV
ejop-289	152	54	encourage	encourage	VERB
ejop-289	152	55	the	the	DET
ejop-289	152	56	best	good	ADJ
ejop-289	152	57	performers	performer	NOUN
ejop-289	152	58	to	to	PART
ejop-289	152	59	job	job	NOUN
ejop-289	152	60	search	search	NOUN
ejop-289	152	61	.	.	PUNCT
ejop-289	153	1	candid	candid	ADJ
ejop-289	153	2	communication	communication	NOUN
ejop-289	153	3	wherein	wherein	SCONJ
ejop-289	153	4	the	the	DET
ejop-289	153	5	rationale	rationale	NOUN
ejop-289	153	6	of	of	ADP
ejop-289	153	7	the	the	DET
ejop-289	153	8	merger	merger	NOUN
ejop-289	153	9	is	be	AUX
ejop-289	153	10	shared	share	VERB
ejop-289	153	11	(	(	PUNCT
ejop-289	153	12	caplan	caplan	PROPN
ejop-289	153	13	,	,	PUNCT
ejop-289	153	14	2004	2004	NUM
ejop-289	153	15	)	)	PUNCT
ejop-289	153	16	and	and	CCONJ
ejop-289	153	17	information	information	NOUN
ejop-289	153	18	prepared	prepare	VERB
ejop-289	153	19	around	around	ADP
ejop-289	153	20	how	how	SCONJ
ejop-289	153	21	the	the	DET
ejop-289	153	22	outsourcing	outsourcing	NOUN
ejop-289	153	23	arrangement	arrangement	NOUN
ejop-289	153	24	may	may	AUX
ejop-289	153	25	impact	impact	VERB
ejop-289	153	26	employees	employee	NOUN
ejop-289	153	27	is	be	AUX
ejop-289	153	28	critical	critical	ADJ
ejop-289	153	29	in	in	ADP
ejop-289	153	30	retaining	retain	VERB
ejop-289	153	31	the	the	DET
ejop-289	153	32	trust	trust	NOUN
ejop-289	153	33	of	of	ADP
ejop-289	153	34	employees	employee	NOUN
ejop-289	153	35	.	.	PUNCT
ejop-289	154	1	additionally	additionally	ADV
ejop-289	154	2	,	,	PUNCT
ejop-289	154	3	some	some	PRON
ejop-289	154	4	of	of	ADP
ejop-289	154	5	the	the	DET
ejop-289	154	6	strongest	strong	ADJ
ejop-289	154	7	advice	advice	NOUN
ejop-289	154	8	is	be	AUX
ejop-289	154	9	to	to	PART
ejop-289	154	10	involve	involve	VERB
ejop-289	154	11	unions	union	NOUN
ejop-289	154	12	if	if	SCONJ
ejop-289	154	13	they	they	PRON
ejop-289	154	14	will	will	AUX
ejop-289	154	15	be	be	AUX
ejop-289	154	16	affected	affect	VERB
ejop-289	154	17	by	by	ADP
ejop-289	154	18	the	the	DET
ejop-289	154	19	change	change	NOUN
ejop-289	154	20	.	.	PUNCT
ejop-289	155	1	it	it	PRON
ejop-289	155	2	will	will	AUX
ejop-289	155	3	be	be	AUX
ejop-289	155	4	necessary	necessary	ADJ
ejop-289	155	5	to	to	PART
ejop-289	155	6	keep	keep	VERB
ejop-289	155	7	them	they	PRON
ejop-289	155	8	educated	educate	VERB
ejop-289	155	9	and	and	CCONJ
ejop-289	155	10	informed	inform	VERB
ejop-289	155	11	and	and	CCONJ
ejop-289	155	12	let	let	VERB
ejop-289	155	13	them	they	PRON
ejop-289	155	14	have	have	VERB
ejop-289	155	15	an	an	DET
ejop-289	155	16	opportunity	opportunity	NOUN
ejop-289	155	17	to	to	PART
ejop-289	155	18	understand	understand	VERB
ejop-289	155	19	what	what	PRON
ejop-289	155	20	is	be	AUX
ejop-289	155	21	going	go	VERB
ejop-289	155	22	to	to	PART
ejop-289	155	23	unfold	unfold	VERB
ejop-289	155	24	.	.	PUNCT
ejop-289	156	1	manage	manage	VERB
ejop-289	156	2	the	the	DET
ejop-289	156	3	relationship	relationship	NOUN
ejop-289	156	4	and	and	CCONJ
ejop-289	156	5	monitor	monitor	VERB
ejop-289	156	6	the	the	DET
ejop-289	156	7	arrangement	arrangement	NOUN
ejop-289	156	8	:	:	PUNCT
ejop-289	156	9	a	a	DET
ejop-289	156	10	crucial	crucial	ADJ
ejop-289	156	11	factor	factor	NOUN
ejop-289	156	12	often	often	ADV
ejop-289	156	13	overlooked	overlook	VERB
ejop-289	156	14	by	by	ADP
ejop-289	156	15	management	management	NOUN
ejop-289	156	16	when	when	SCONJ
ejop-289	156	17	calculating	calculate	VERB
ejop-289	156	18	the	the	DET
ejop-289	156	19	potential	potential	ADJ
ejop-289	156	20	benefits	benefit	NOUN
ejop-289	156	21	of	of	ADP
ejop-289	156	22	an	an	DET
ejop-289	156	23	outsourcing	outsourcing	NOUN
ejop-289	156	24	strategy	strategy	NOUN
ejop-289	156	25	is	be	AUX
ejop-289	156	26	that	that	SCONJ
ejop-289	156	27	,	,	PUNCT
ejop-289	156	28	by	by	ADP
ejop-289	156	29	nature	nature	NOUN
ejop-289	156	30	,	,	PUNCT
ejop-289	156	31	outsourcing	outsourcing	NOUN
ejop-289	156	32	trades	trade	VERB
ejop-289	156	33	the	the	DET
ejop-289	156	34	problems	problem	NOUN
ejop-289	156	35	associated	associate	VERB
ejop-289	156	36	with	with	ADP
ejop-289	156	37	managing	manage	VERB
ejop-289	156	38	a	a	DET
ejop-289	156	39	specific	specific	ADJ
ejop-289	156	40	service	service	NOUN
ejop-289	156	41	or	or	CCONJ
ejop-289	156	42	function	function	NOUN
ejop-289	156	43	for	for	ADP
ejop-289	156	44	those	those	PRON
ejop-289	156	45	of	of	ADP
ejop-289	156	46	managing	manage	VERB
ejop-289	156	47	alliances	alliance	NOUN
ejop-289	156	48	with	with	ADP
ejop-289	156	49	external	external	ADJ
ejop-289	156	50	partners	partner	NOUN
ejop-289	156	51	.	.	PUNCT
ejop-289	157	1	organizations	organization	NOUN
ejop-289	157	2	in	in	ADP
ejop-289	157	3	the	the	DET
ejop-289	157	4	hr	hr	PROPN
ejop-289	157	5	bpo	bpo	PROPN
ejop-289	157	6	relationship	relationship	NOUN
ejop-289	157	7	need	need	VERB
ejop-289	157	8	to	to	PART
ejop-289	157	9	work	work	VERB
ejop-289	157	10	together	together	ADV
ejop-289	157	11	in	in	ADP
ejop-289	157	12	a	a	DET
ejop-289	157	13	partnership	partnership	NOUN
ejop-289	157	14	mode	mode	NOUN
ejop-289	157	15	.	.	PUNCT
ejop-289	158	1	they	they	PRON
ejop-289	158	2	are	be	AUX
ejop-289	158	3	in	in	ADP
ejop-289	158	4	a	a	DET
ejop-289	158	5	long	long	ADJ
ejop-289	158	6	-	-	PUNCT
ejop-289	158	7	term	term	NOUN
ejop-289	158	8	,	,	PUNCT
ejop-289	158	9	multi	multi	ADJ
ejop-289	158	10	-	-	ADJ
ejop-289	158	11	year	year	NOUN
ejop-289	158	12	relationship	relationship	NOUN
ejop-289	158	13	that	that	PRON
ejop-289	158	14	can	can	AUX
ejop-289	158	15	only	only	ADV
ejop-289	158	16	work	work	VERB
ejop-289	158	17	if	if	SCONJ
ejop-289	158	18	the	the	DET
ejop-289	158	19	organizations	organization	NOUN
ejop-289	158	20	and	and	CCONJ
ejop-289	158	21	people	people	NOUN
ejop-289	158	22	trust	trust	VERB
ejop-289	158	23	and	and	CCONJ
ejop-289	158	24	respect	respect	VERB
ejop-289	158	25	each	each	DET
ejop-289	158	26	other	other	ADJ
ejop-289	158	27	.	.	PUNCT
ejop-289	159	1	no	no	DET
ejop-289	159	2	contract	contract	NOUN
ejop-289	159	3	,	,	PUNCT
ejop-289	159	4	no	no	ADV
ejop-289	159	5	matter	matter	ADV
ejop-289	159	6	how	how	SCONJ
ejop-289	159	7	extensive	extensive	ADJ
ejop-289	159	8	,	,	PUNCT
ejop-289	159	9	can	can	AUX
ejop-289	159	10	cover	cover	VERB
ejop-289	159	11	all	all	PRON
ejop-289	159	12	of	of	ADP
ejop-289	159	13	the	the	DET
ejop-289	159	14	contingencies	contingency	NOUN
ejop-289	159	15	that	that	PRON
ejop-289	159	16	come	come	VERB
ejop-289	159	17	up	up	ADP
ejop-289	159	18	,	,	PUNCT
ejop-289	159	19	so	so	SCONJ
ejop-289	159	20	it	it	PRON
ejop-289	159	21	is	be	AUX
ejop-289	159	22	critical	critical	ADJ
ejop-289	159	23	that	that	SCONJ
ejop-289	159	24	processes	process	NOUN
ejop-289	159	25	be	be	AUX
ejop-289	159	26	put	put	VERB
ejop-289	159	27	in	in	ADP
ejop-289	159	28	place	place	NOUN
ejop-289	159	29	that	that	PRON
ejop-289	159	30	allow	allow	VERB
ejop-289	159	31	organizations	organization	NOUN
ejop-289	159	32	to	to	PART
ejop-289	159	33	deal	deal	VERB
ejop-289	159	34	with	with	ADP
ejop-289	159	35	problems	problem	NOUN
ejop-289	159	36	and	and	CCONJ
ejop-289	159	37	unexpected	unexpected	ADJ
ejop-289	159	38	events	event	NOUN
ejop-289	159	39	effectively	effectively	ADV
ejop-289	159	40	.	.	PUNCT
ejop-289	160	1	some	some	PRON
ejop-289	160	2	of	of	ADP
ejop-289	160	3	the	the	DET
ejop-289	160	4	key	key	ADJ
ejop-289	160	5	culture	culture	NOUN
ejop-289	160	6	fit	fit	ADJ
ejop-289	160	7	issues	issue	NOUN
ejop-289	160	8	are	be	AUX
ejop-289	160	9	the	the	DET
ejop-289	160	10	value	value	NOUN
ejop-289	160	11	that	that	PRON
ejop-289	160	12	the	the	DET
ejop-289	160	13	organizations	organization	NOUN
ejop-289	160	14	involved	involve	VERB
ejop-289	160	15	place	place	NOUN
ejop-289	160	16	on	on	ADP
ejop-289	160	17	speed	speed	NOUN
ejop-289	160	18	and	and	CCONJ
ejop-289	160	19	quality	quality	NOUN
ejop-289	160	20	and	and	CCONJ
ejop-289	160	21	how	how	SCONJ
ejop-289	160	22	they	they	PRON
ejop-289	160	23	resolve	resolve	VERB
ejop-289	160	24	conflict	conflict	NOUN
ejop-289	160	25	.	.	PUNCT
ejop-289	161	1	one	one	NUM
ejop-289	161	2	of	of	ADP
ejop-289	161	3	the	the	DET
ejop-289	161	4	biggest	big	ADJ
ejop-289	161	5	mistakes	mistake	NOUN
ejop-289	161	6	organizations	organization	NOUN
ejop-289	161	7	make	make	VERB
ejop-289	161	8	after	after	ADP
ejop-289	161	9	outsourcing	outsourcing	NOUN
ejop-289	161	10	is	be	AUX
ejop-289	161	11	to	to	PART
ejop-289	161	12	assume	assume	VERB
ejop-289	161	13	hr	hr	NOUN
ejop-289	161	14	staff	staff	NOUN
ejop-289	161	15	is	be	AUX
ejop-289	161	16	no	no	ADV
ejop-289	161	17	longer	long	ADV
ejop-289	161	18	needed	need	VERB
ejop-289	161	19	(	(	PUNCT
ejop-289	161	20	ioma	ioma	VERB
ejop-289	161	21	’s	’s	PART
ejop-289	161	22	pay	pay	NOUN
ejop-289	161	23	for	for	ADP
ejop-289	161	24	performance	performance	NOUN
ejop-289	161	25	report	report	NOUN
ejop-289	161	26	,	,	PUNCT
ejop-289	161	27	2003).the	2003).the	DET
ejop-289	161	28	contracts	contract	NOUN
ejop-289	161	29	and	and	CCONJ
ejop-289	161	30	relationships	relationship	NOUN
ejop-289	161	31	need	need	VERB
ejop-289	161	32	to	to	PART
ejop-289	161	33	be	be	AUX
ejop-289	161	34	continuously	continuously	ADV
ejop-289	161	35	managed	manage	VERB
ejop-289	161	36	to	to	PART
ejop-289	161	37	ensure	ensure	VERB
ejop-289	161	38	productivity	productivity	NOUN
ejop-289	161	39	and	and	CCONJ
ejop-289	161	40	efficiency	efficiency	NOUN
ejop-289	161	41	in	in	ADP
ejop-289	161	42	reaching	reach	VERB
ejop-289	161	43	an	an	DET
ejop-289	161	44	organization	organization	NOUN
ejop-289	161	45	’s	’s	PART
ejop-289	161	46	outsourcing	outsourcing	NOUN
ejop-289	161	47	goals	goal	NOUN
ejop-289	161	48	.	.	PUNCT
ejop-289	162	1	the	the	DET
ejop-289	162	2	role	role	NOUN
ejop-289	162	3	of	of	ADP
ejop-289	162	4	the	the	DET
ejop-289	162	5	hr	hr	NOUN
ejop-289	162	6	person	person	NOUN
ejop-289	162	7	or	or	CCONJ
ejop-289	162	8	team	team	NOUN
ejop-289	162	9	dedicated	dedicate	VERB
ejop-289	162	10	to	to	ADP
ejop-289	162	11	outsourcing	outsourcing	NOUN
ejop-289	162	12	is	be	AUX
ejop-289	162	13	basically	basically	ADV
ejop-289	162	14	to	to	PART
ejop-289	162	15	manage	manage	VERB
ejop-289	162	16	the	the	DET
ejop-289	162	17	relationship	relationship	NOUN
ejop-289	162	18	with	with	ADP
ejop-289	162	19	the	the	DET
ejop-289	162	20	vendor	vendor	NOUN
ejop-289	162	21	to	to	PART
ejop-289	162	22	ensure	ensure	VERB
ejop-289	162	23	the	the	DET
ejop-289	162	24	organization	organization	NOUN
ejop-289	162	25	is	be	AUX
ejop-289	162	26	receiving	receive	VERB
ejop-289	162	27	effective	effective	ADJ
ejop-289	162	28	and	and	CCONJ
ejop-289	162	29	efficient	efficient	ADJ
ejop-289	162	30	services	service	NOUN
ejop-289	162	31	at	at	ADP
ejop-289	162	32	an	an	DET
ejop-289	162	33	acceptable	acceptable	ADJ
ejop-289	162	34	level	level	NOUN
ejop-289	162	35	.	.	PUNCT
ejop-289	163	1	frequent	frequent	ADJ
ejop-289	163	2	,	,	PUNCT
ejop-289	163	3	accurate	accurate	ADJ
ejop-289	163	4	reports	report	NOUN
ejop-289	163	5	should	should	AUX
ejop-289	163	6	be	be	AUX
ejop-289	163	7	reviewed	review	VERB
ejop-289	163	8	to	to	PART
ejop-289	163	9	ensure	ensure	VERB
ejop-289	163	10	satisfaction	satisfaction	NOUN
ejop-289	163	11	with	with	ADP
ejop-289	163	12	the	the	DET
ejop-289	163	13	vendor(s	vendor(s	NOUN
ejop-289	163	14	)	)	PUNCT
ejop-289	163	15	’	'	PUNCT
ejop-289	163	16	commitment	commitment	NOUN
ejop-289	163	17	to	to	ADP
ejop-289	163	18	these	these	DET
ejop-289	163	19	measures	measure	NOUN
ejop-289	163	20	(	(	PUNCT
ejop-289	163	21	belcourt	belcourt	PROPN
ejop-289	163	22	&	&	CCONJ
ejop-289	163	23	mcbey	mcbey	PROPN
ejop-289	163	24	,	,	PUNCT
ejop-289	163	25	2004	2004	NUM
ejop-289	163	26	)	)	PUNCT
ejop-289	163	27	.	.	PUNCT
ejop-289	164	1	further	far	ADV
ejop-289	164	2	,	,	PUNCT
ejop-289	164	3	client	client	NOUN
ejop-289	164	4	satisfaction	satisfaction	NOUN
ejop-289	164	5	surveys	survey	NOUN
ejop-289	164	6	should	should	AUX
ejop-289	164	7	be	be	AUX
ejop-289	164	8	conducted	conduct	VERB
ejop-289	164	9	regularly	regularly	ADV
ejop-289	164	10	to	to	PART
ejop-289	164	11	gauge	gauge	VERB
ejop-289	164	12	the	the	DET
ejop-289	164	13	quality	quality	NOUN
ejop-289	164	14	of	of	ADP
ejop-289	164	15	service	service	NOUN
ejop-289	164	16	provided	provide	VERB
ejop-289	164	17	(	(	PUNCT
ejop-289	164	18	belcourt	belcourt	PROPN
ejop-289	164	19	&	&	CCONJ
ejop-289	164	20	mcbey	mcbey	PROPN
ejop-289	164	21	,	,	PUNCT
ejop-289	164	22	2004	2004	NUM
ejop-289	164	23	)	)	PUNCT
ejop-289	164	24	.	.	PUNCT
ejop-289	165	1	research	research	NOUN
ejop-289	165	2	indicates	indicate	VERB
ejop-289	165	3	the	the	DET
ejop-289	165	4	companies	company	NOUN
ejop-289	165	5	realizing	realize	VERB
ejop-289	165	6	the	the	DET
ejop-289	165	7	benefits	benefit	NOUN
ejop-289	165	8	of	of	ADP
ejop-289	165	9	outsourcing	outsourcing	NOUN
ejop-289	165	10	were	be	AUX
ejop-289	165	11	the	the	DET
ejop-289	165	12	ones	one	NOUN
ejop-289	165	13	who	who	PRON
ejop-289	165	14	managed	manage	VERB
ejop-289	165	15	the	the	DET
ejop-289	165	16	vendor	vendor	NOUN
ejop-289	165	17	relationship	relationship	NOUN
ejop-289	165	18	better	well	ADV
ejop-289	165	19	and	and	CCONJ
ejop-289	165	20	built	build	VERB
ejop-289	165	21	a	a	DET
ejop-289	165	22	relationship	relationship	NOUN
ejop-289	165	23	right	right	ADV
ejop-289	165	24	from	from	ADP
ejop-289	165	25	the	the	DET
ejop-289	165	26	very	very	ADJ
ejop-289	165	27	start	start	NOUN
ejop-289	165	28	(	(	PUNCT
ejop-289	165	29	tarsh	tarsh	ADJ
ejop-289	165	30	,	,	PUNCT
ejop-289	165	31	2004	2004	NUM
ejop-289	165	32	)	)	PUNCT
ejop-289	165	33	.	.	PUNCT
ejop-289	166	1	this	this	PRON
ejop-289	166	2	involves	involve	VERB
ejop-289	166	3	a	a	DET
ejop-289	166	4	complete	complete	ADJ
ejop-289	166	5	partnering	partnering	NOUN
ejop-289	166	6	between	between	ADP
ejop-289	166	7	the	the	DET
ejop-289	166	8	organizations	organization	NOUN
ejop-289	166	9	to	to	PART
ejop-289	166	10	review	review	VERB
ejop-289	166	11	progress	progress	NOUN
ejop-289	166	12	and	and	CCONJ
ejop-289	166	13	continuously	continuously	ADV
ejop-289	166	14	improve	improve	VERB
ejop-289	166	15	the	the	DET
ejop-289	166	16	arrangement	arrangement	NOUN
ejop-289	166	17	(	(	PUNCT
ejop-289	166	18	yallof	yallof	PROPN
ejop-289	166	19	&	&	CCONJ
ejop-289	166	20	morgan	morgan	PROPN
ejop-289	166	21	,	,	PUNCT
ejop-289	166	22	2003	2003	NUM
ejop-289	166	23	)	)	PUNCT
ejop-289	166	24	.	.	PUNCT
ejop-289	167	1	a	a	DET
ejop-289	167	2	relationship	relationship	NOUN
ejop-289	167	3	should	should	AUX
ejop-289	167	4	be	be	AUX
ejop-289	167	5	built	build	VERB
ejop-289	167	6	between	between	ADP
ejop-289	167	7	the	the	DET
ejop-289	167	8	vendor(s	vendor(s	NOUN
ejop-289	167	9	)	)	PUNCT
ejop-289	167	10	and	and	CCONJ
ejop-289	167	11	the	the	DET
ejop-289	167	12	organization	organization	NOUN
ejop-289	167	13	to	to	PART
ejop-289	167	14	ensure	ensure	VERB
ejop-289	167	15	the	the	DET
ejop-289	167	16	vendor	vendor	NOUN
ejop-289	167	17	acts	act	VERB
ejop-289	167	18	in	in	ADP
ejop-289	167	19	the	the	DET
ejop-289	167	20	organizations	organization	NOUN
ejop-289	167	21	best	good	ADJ
ejop-289	167	22	interest	interest	NOUN
ejop-289	167	23	(	(	PUNCT
ejop-289	167	24	belcourt	belcourt	PROPN
ejop-289	167	25	&	&	CCONJ
ejop-289	167	26	mcbey	mcbey	PROPN
ejop-289	167	27	,	,	PUNCT
ejop-289	167	28	2004	2004	NUM
ejop-289	167	29	)	)	PUNCT
ejop-289	167	30	and	and	CCONJ
ejop-289	167	31	to	to	PART
ejop-289	167	32	ensure	ensure	VERB
ejop-289	167	33	mechanisms	mechanism	NOUN
ejop-289	167	34	exist	exist	VERB
ejop-289	167	35	to	to	PART
ejop-289	167	36	work	work	VERB
ejop-289	167	37	out	out	ADP
ejop-289	167	38	issues	issue	NOUN
ejop-289	167	39	along	along	ADP
ejop-289	167	40	the	the	DET
ejop-289	167	41	way	way	NOUN
ejop-289	167	42	.	.	PUNCT
ejop-289	168	1	trust	trust	NOUN
ejop-289	168	2	between	between	ADP
ejop-289	168	3	the	the	DET
ejop-289	168	4	contractor	contractor	NOUN
ejop-289	168	5	and	and	CCONJ
ejop-289	168	6	purchaser	purchaser	NOUN
ejop-289	168	7	is	be	AUX
ejop-289	168	8	essential	essential	ADJ
ejop-289	168	9	since	since	SCONJ
ejop-289	168	10	no	no	DET
ejop-289	168	11	set	set	NOUN
ejop-289	168	12	of	of	ADP
ejop-289	168	13	rules	rule	NOUN
ejop-289	168	14	can	can	AUX
ejop-289	168	15	define	define	VERB
ejop-289	168	16	the	the	DET
ejop-289	168	17	relationship	relationship	NOUN
ejop-289	168	18	.	.	PUNCT
ejop-289	169	1	the	the	DET
ejop-289	169	2	required	require	VERB
ejop-289	169	3	relationship	relationship	NOUN
ejop-289	169	4	between	between	ADP
ejop-289	169	5	the	the	DET
ejop-289	169	6	parties	party	NOUN
ejop-289	169	7	has	have	AUX
ejop-289	169	8	been	be	AUX
ejop-289	169	9	called	call	VERB
ejop-289	169	10	a	a	DET
ejop-289	169	11	“	"	PUNCT
ejop-289	169	12	clan	clan	NOUN
ejop-289	169	13	”	"	PUNCT
ejop-289	169	14	where	where	SCONJ
ejop-289	169	15	shared	share	VERB
ejop-289	169	16	values	value	NOUN
ejop-289	169	17	,	,	PUNCT
ejop-289	169	18	common	common	ADJ
ejop-289	169	19	beliefs	belief	NOUN
ejop-289	169	20	,	,	PUNCT
ejop-289	169	21	and	and	CCONJ
ejop-289	169	22	serial	serial	ADJ
ejop-289	169	23	equity	equity	NOUN
ejop-289	169	24	become	become	VERB
ejop-289	169	25	foundations	foundation	NOUN
ejop-289	169	26	for	for	ADP
ejop-289	169	27	sustaining	sustain	VERB
ejop-289	169	28	the	the	DET
ejop-289	169	29	contract	contract	NOUN
ejop-289	169	30	.	.	PUNCT
ejop-289	170	1	as	as	SCONJ
ejop-289	170	2	previously	previously	ADV
ejop-289	170	3	mentioned	mention	VERB
ejop-289	170	4	,	,	PUNCT
ejop-289	170	5	for	for	SCONJ
ejop-289	170	6	organizations	organization	NOUN
ejop-289	170	7	to	to	PART
ejop-289	170	8	work	work	VERB
ejop-289	170	9	together	together	ADV
ejop-289	170	10	,	,	PUNCT
ejop-289	170	11	it	it	PRON
ejop-289	170	12	is	be	AUX
ejop-289	170	13	imperative	imperative	ADJ
ejop-289	170	14	that	that	SCONJ
ejop-289	170	15	there	there	PRON
ejop-289	170	16	be	be	VERB
ejop-289	170	17	some	some	DET
ejop-289	170	18	degree	degree	NOUN
ejop-289	170	19	of	of	ADP
ejop-289	170	20	cultural	cultural	ADJ
ejop-289	170	21	fit	fit	NOUN
ejop-289	170	22	and	and	CCONJ
ejop-289	170	23	compatibility	compatibility	NOUN
ejop-289	170	24	between	between	ADP
ejop-289	170	25	them	they	PRON
ejop-289	170	26	.	.	PUNCT
ejop-289	171	1	as	as	SCONJ
ejop-289	171	2	any	any	DET
ejop-289	171	3	differences	difference	NOUN
ejop-289	171	4	in	in	ADP
ejop-289	171	5	culture	culture	NOUN
ejop-289	171	6	and	and	CCONJ
ejop-289	171	7	operating	operating	NOUN
ejop-289	171	8	styles	style	NOUN
ejop-289	171	9	between	between	ADP
ejop-289	171	10	partners	partner	NOUN
ejop-289	171	11	are	be	AUX
ejop-289	171	12	likely	likely	ADJ
ejop-289	171	13	to	to	PART
ejop-289	171	14	emerge	emerge	VERB
ejop-289	171	15	only	only	ADV
ejop-289	171	16	as	as	SCONJ
ejop-289	171	17	the	the	DET
ejop-289	171	18	collaboration	collaboration	NOUN
ejop-289	171	19	evolves	evolve	VERB
ejop-289	171	20	,	,	PUNCT
ejop-289	171	21	much	much	ADV
ejop-289	171	22	depends	depend	VERB
ejop-289	171	23	on	on	ADP
ejop-289	171	24	being	be	AUX
ejop-289	171	25	able	able	ADJ
ejop-289	171	26	to	to	PART
ejop-289	171	27	identify	identify	VERB
ejop-289	171	28	such	such	ADJ
ejop-289	171	29	differences	difference	NOUN
ejop-289	171	30	quickly	quickly	ADV
ejop-289	171	31	and	and	CCONJ
ejop-289	171	32	to	to	PART
ejop-289	171	33	resolve	resolve	VERB
ejop-289	171	34	them	they	PRON
ejop-289	171	35	effectively	effectively	ADV
ejop-289	171	36	.	.	PUNCT
ejop-289	172	1	governance	governance	NOUN
ejop-289	172	2	is	be	AUX
ejop-289	172	3	a	a	DET
ejop-289	172	4	crucial	crucial	ADJ
ejop-289	172	5	component	component	NOUN
ejop-289	172	6	which	which	PRON
ejop-289	172	7	ensures	ensure	VERB
ejop-289	172	8	a	a	DET
ejop-289	172	9	successful	successful	ADJ
ejop-289	172	10	long	long	ADJ
ejop-289	172	11	term	term	NOUN
ejop-289	172	12	relationship	relationship	NOUN
ejop-289	172	13	.	.	PUNCT
ejop-289	173	1	governance	governance	NOUN
ejop-289	173	2	is	be	AUX
ejop-289	173	3	a	a	DET
ejop-289	173	4	formal	formal	ADJ
ejop-289	173	5	management	management	NOUN
ejop-289	173	6	framework	framework	NOUN
ejop-289	173	7	and	and	CCONJ
ejop-289	173	8	structure	structure	NOUN
ejop-289	173	9	that	that	PRON
ejop-289	173	10	enables	enable	VERB
ejop-289	173	11	vendors	vendor	NOUN
ejop-289	173	12	and	and	CCONJ
ejop-289	173	13	organizations	organization	NOUN
ejop-289	173	14	to	to	PART
ejop-289	173	15	mutually	mutually	ADV
ejop-289	173	16	manage	manage	VERB
ejop-289	173	17	the	the	DET
ejop-289	173	18	relationship	relationship	NOUN
ejop-289	173	19	,	,	PUNCT
ejop-289	173	20	expectations	expectation	NOUN
ejop-289	173	21	,	,	PUNCT
ejop-289	173	22	contractual	contractual	ADJ
ejop-289	173	23	dependencies	dependency	NOUN
ejop-289	173	24	and	and	CCONJ
ejop-289	173	25	services	service	NOUN
ejop-289	173	26	.	.	PUNCT
ejop-289	174	1	the	the	DET
ejop-289	174	2	most	most	ADV
ejop-289	174	3	successful	successful	ADJ
ejop-289	174	4	bpo	bpo	NOUN
ejop-289	174	5	arrangements	arrangement	NOUN
ejop-289	174	6	to	to	ADP
ejop-289	174	7	date	date	NOUN
ejop-289	174	8	have	have	VERB
ejop-289	174	9	regular	regular	ADJ
ejop-289	174	10	client	client	NOUN
ejop-289	174	11	-	-	PUNCT
ejop-289	174	12	provider	provider	NOUN
ejop-289	174	13	meetings	meeting	NOUN
ejop-289	174	14	and	and	CCONJ
ejop-289	174	15	also	also	ADV
ejop-289	174	16	have	have	AUX
ejop-289	174	17	designated	designate	VERB
ejop-289	174	18	managers	manager	NOUN
ejop-289	174	19	on	on	ADP
ejop-289	174	20	each	each	DET
ejop-289	174	21	side	side	NOUN
ejop-289	174	22	and	and	CCONJ
ejop-289	174	23	at	at	ADP
ejop-289	174	24	several	several	ADJ
ejop-289	174	25	levels	level	NOUN
ejop-289	174	26	to	to	PART
ejop-289	174	27	keep	keep	VERB
ejop-289	174	28	watch	watch	NOUN
ejop-289	174	29	over	over	ADP
ejop-289	174	30	the	the	DET
ejop-289	174	31	relationship	relationship	NOUN
ejop-289	174	32	.	.	PUNCT
ejop-289	175	1	as	as	ADP
ejop-289	175	2	such	such	ADJ
ejop-289	175	3	,	,	PUNCT
ejop-289	175	4	there	there	PRON
ejop-289	175	5	should	should	AUX
ejop-289	175	6	be	be	AUX
ejop-289	175	7	regular	regular	ADJ
ejop-289	175	8	meetings	meeting	NOUN
ejop-289	175	9	scheduled	schedule	VERB
ejop-289	175	10	to	to	PART
ejop-289	175	11	review	review	VERB
ejop-289	175	12	progress	progress	NOUN
ejop-289	175	13	and	and	CCONJ
ejop-289	175	14	discuss	discuss	VERB
ejop-289	175	15	and	and	CCONJ
ejop-289	175	16	recommend	recommend	VERB
ejop-289	175	17	ways	way	NOUN
ejop-289	175	18	to	to	PART
ejop-289	175	19	remove	remove	VERB
ejop-289	175	20	barriers	barrier	NOUN
ejop-289	175	21	that	that	PRON
ejop-289	175	22	either	either	DET
ejop-289	175	23	organization	organization	NOUN
ejop-289	175	24	is	be	AUX
ejop-289	175	25	feeling	feel	VERB
ejop-289	175	26	to	to	PART
ejop-289	175	27	ensure	ensure	VERB
ejop-289	175	28	a	a	DET
ejop-289	175	29	solid	solid	ADJ
ejop-289	175	30	relationship	relationship	NOUN
ejop-289	175	31	.	.	PUNCT
ejop-289	176	1	regular	regular	ADJ
ejop-289	176	2	meetings	meeting	NOUN
ejop-289	176	3	with	with	ADP
ejop-289	176	4	the	the	DET
ejop-289	176	5	vendor	vendor	NOUN
ejop-289	176	6	provide	provide	VERB
ejop-289	176	7	a	a	DET
ejop-289	176	8	critical	critical	ADJ
ejop-289	176	9	opportunity	opportunity	NOUN
ejop-289	176	10	to	to	PART
ejop-289	176	11	clearly	clearly	ADV
ejop-289	176	12	express	express	VERB
ejop-289	176	13	priorities	priority	NOUN
ejop-289	176	14	,	,	PUNCT
ejop-289	176	15	review	review	VERB
ejop-289	176	16	what	what	PRON
ejop-289	176	17	is	be	AUX
ejop-289	176	18	working	work	VERB
ejop-289	176	19	what	what	PRON
ejop-289	176	20	is	be	AUX
ejop-289	176	21	not	not	PART
ejop-289	176	22	working	work	VERB
ejop-289	176	23	,	,	PUNCT
ejop-289	176	24	identify	identify	VERB
ejop-289	176	25	continuous	continuous	ADJ
ejop-289	176	26	improvement	improvement	NOUN
ejop-289	176	27	initiatives	initiative	NOUN
ejop-289	176	28	and	and	CCONJ
ejop-289	176	29	set	set	VERB
ejop-289	176	30	objectives	objective	NOUN
ejop-289	176	31	for	for	ADP
ejop-289	176	32	both	both	DET
ejop-289	176	33	organizations	organization	NOUN
ejop-289	176	34	aimed	aim	VERB
ejop-289	176	35	at	at	ADP
ejop-289	176	36	attaining	attain	VERB
ejop-289	176	37	success	success	NOUN
ejop-289	176	38	(	(	PUNCT
ejop-289	176	39	yallof	yallof	PROPN
ejop-289	176	40	&	&	CCONJ
ejop-289	176	41	morgan	morgan	PROPN
ejop-289	176	42	,	,	PUNCT
ejop-289	176	43	2003	2003	NUM
ejop-289	176	44	)	)	PUNCT
ejop-289	176	45	.	.	PUNCT
ejop-289	177	1	some	some	DET
ejop-289	177	2	successful	successful	ADJ
ejop-289	177	3	organizations	organization	NOUN
ejop-289	177	4	even	even	ADV
ejop-289	177	5	conduct	conduct	VERB
ejop-289	177	6	joint	joint	ADJ
ejop-289	177	7	training	training	NOUN
ejop-289	177	8	and	and	CCONJ
ejop-289	177	9	development	development	NOUN
ejop-289	177	10	programs	program	NOUN
ejop-289	177	11	focusing	focus	VERB
ejop-289	177	12	on	on	ADP
ejop-289	177	13	building	build	VERB
ejop-289	177	14	this	this	DET
ejop-289	177	15	relationship	relationship	NOUN
ejop-289	177	16	such	such	ADJ
ejop-289	177	17	as	as	ADP
ejop-289	177	18	mutual	mutual	ADJ
ejop-289	177	19	problem	problem	NOUN
ejop-289	177	20	solving	solve	VERB
ejop-289	177	21	workshops	workshop	NOUN
ejop-289	177	22	providing	provide	VERB
ejop-289	177	23	both	both	DET
ejop-289	177	24	organizations	organization	NOUN
ejop-289	177	25	with	with	ADP
ejop-289	177	26	the	the	DET
ejop-289	177	27	tools	tool	NOUN
ejop-289	177	28	to	to	PART
ejop-289	177	29	work	work	VERB
ejop-289	177	30	together	together	ADV
ejop-289	177	31	to	to	PART
ejop-289	177	32	solve	solve	VERB
ejop-289	177	33	issues	issue	NOUN
ejop-289	177	34	(	(	PUNCT
ejop-289	177	35	hunt	hunt	NOUN
ejop-289	177	36	,	,	PUNCT
ejop-289	177	37	2004	2004	NUM
ejop-289	177	38	)	)	PUNCT
ejop-289	177	39	.	.	PUNCT
ejop-289	178	1	the	the	DET
ejop-289	178	2	individual	individual	ADJ
ejop-289	178	3	or	or	CCONJ
ejop-289	178	4	team	team	NOUN
ejop-289	178	5	managing	manage	VERB
ejop-289	178	6	the	the	DET
ejop-289	178	7	relationship	relationship	NOUN
ejop-289	178	8	will	will	AUX
ejop-289	178	9	need	need	VERB
ejop-289	178	10	hr	hr	NOUN
ejop-289	178	11	expertise	expertise	NOUN
ejop-289	178	12	,	,	PUNCT
ejop-289	178	13	systems	system	NOUN
ejop-289	178	14	knowledge	knowledge	NOUN
ejop-289	178	15	and	and	CCONJ
ejop-289	178	16	management	management	NOUN
ejop-289	178	17	skills	skill	NOUN
ejop-289	178	18	to	to	PART
ejop-289	178	19	effectively	effectively	ADV
ejop-289	178	20	build	build	VERB
ejop-289	178	21	solid	solid	ADJ
ejop-289	178	22	relations	relation	NOUN
ejop-289	178	23	and	and	CCONJ
ejop-289	178	24	ultimately	ultimately	ADV
ejop-289	178	25	guide	guide	VERB
ejop-289	178	26	outsourcing	outsource	VERB
ejop-289	178	27	operations	operation	NOUN
ejop-289	178	28	to	to	ADP
ejop-289	178	29	success	success	NOUN
ejop-289	178	30	(	(	PUNCT
ejop-289	178	31	o’connell	o’connell	INTJ
ejop-289	178	32	,	,	PUNCT
ejop-289	178	33	1997	1997	NUM
ejop-289	178	34	)	)	PUNCT
ejop-289	178	35	although	although	SCONJ
ejop-289	178	36	governance	governance	NOUN
ejop-289	178	37	provides	provide	VERB
ejop-289	178	38	a	a	DET
ejop-289	178	39	structural	structural	ADJ
ejop-289	178	40	and	and	CCONJ
ejop-289	178	41	procedural	procedural	ADJ
ejop-289	178	42	context	context	NOUN
ejop-289	178	43	for	for	ADP
ejop-289	178	44	leadership	leadership	NOUN
ejop-289	178	45	,	,	PUNCT
ejop-289	178	46	effective	effective	ADJ
ejop-289	178	47	suppliers	supplier	NOUN
ejop-289	178	48	exercise	exercise	VERB
ejop-289	178	49	leadership	leadership	NOUN
ejop-289	178	50	more	more	ADV
ejop-289	178	51	directly	directly	ADV
ejop-289	178	52	.	.	PUNCT
ejop-289	179	1	one	one	NUM
ejop-289	179	2	study	study	NOUN
ejop-289	179	3	found	find	VERB
ejop-289	179	4	that	that	SCONJ
ejop-289	179	5	the	the	DET
ejop-289	179	6	individuals	individual	NOUN
ejop-289	179	7	fulfilling	fulfil	VERB
ejop-289	179	8	supplier	supplier	NOUN
ejop-289	179	9	leadership	leadership	NOUN
ejop-289	179	10	roles	role	NOUN
ejop-289	179	11	had	have	VERB
ejop-289	179	12	a	a	DET
ejop-289	179	13	considerable	considerable	ADJ
ejop-289	179	14	impact	impact	NOUN
ejop-289	179	15	on	on	ADP
ejop-289	179	16	client	client	NOUN
ejop-289	179	17	relationship	relationship	NOUN
ejop-289	179	18	success	success	NOUN
ejop-289	179	19	.	.	PUNCT
ejop-289	180	1	in	in	ADP
ejop-289	180	2	unsuccessful	unsuccessful	ADJ
ejop-289	180	3	cases	case	NOUN
ejop-289	180	4	,	,	PUNCT
ejop-289	180	5	the	the	DET
ejop-289	180	6	leader	leader	NOUN
ejop-289	180	7	of	of	ADP
ejop-289	180	8	the	the	DET
ejop-289	180	9	supplier	supplier	NOUN
ejop-289	180	10	team	team	NOUN
ejop-289	180	11	was	be	AUX
ejop-289	180	12	often	often	ADV
ejop-289	180	13	seen	see	VERB
ejop-289	180	14	as	as	ADP
ejop-289	180	15	too	too	ADV
ejop-289	180	16	focused	focused	ADJ
ejop-289	180	17	on	on	ADP
ejop-289	180	18	delivery	delivery	NOUN
ejop-289	180	19	and	and	CCONJ
ejop-289	180	20	meeting	meet	VERB
ejop-289	180	21	contractual	contractual	ADJ
ejop-289	180	22	service	service	NOUN
ejop-289	180	23	levels	level	NOUN
ejop-289	180	24	.	.	PUNCT
ejop-289	181	1	in	in	ADP
ejop-289	181	2	successful	successful	ADJ
ejop-289	181	3	relationships	relationship	NOUN
ejop-289	181	4	,	,	PUNCT
ejop-289	181	5	the	the	DET
ejop-289	181	6	quality	quality	NOUN
ejop-289	181	7	of	of	ADP
ejop-289	181	8	the	the	DET
ejop-289	181	9	supplier	supplier	NOUN
ejop-289	181	10	leader	leader	NOUN
ejop-289	181	11	’s	’s	PART
ejop-289	181	12	personal	personal	ADJ
ejop-289	181	13	relationship	relationship	NOUN
ejop-289	181	14	with	with	ADP
ejop-289	181	15	the	the	DET
ejop-289	181	16	client	client	NOUN
ejop-289	181	17	leader	leader	NOUN
ejop-289	181	18	and	and	CCONJ
ejop-289	181	19	the	the	DET
ejop-289	181	20	relationship	relationship	NOUN
ejop-289	181	21	between	between	ADP
ejop-289	181	22	the	the	DET
ejop-289	181	23	supplier	supplier	NOUN
ejop-289	181	24	’s	’s	PART
ejop-289	181	25	leader	leader	NOUN
ejop-289	181	26	and	and	CCONJ
ejop-289	181	27	the	the	DET
ejop-289	181	28	supplier	supplier	NOUN
ejop-289	181	29	’s	’s	PART
ejop-289	181	30	top	top	ADJ
ejop-289	181	31	management	management	NOUN
ejop-289	181	32	can	can	AUX
ejop-289	181	33	have	have	VERB
ejop-289	181	34	an	an	DET
ejop-289	181	35	important	important	ADJ
ejop-289	181	36	impact	impact	NOUN
ejop-289	181	37	on	on	ADP
ejop-289	181	38	the	the	DET
ejop-289	181	39	wider	wide	ADJ
ejop-289	181	40	relationship	relationship	NOUN
ejop-289	181	41	between	between	ADP
ejop-289	181	42	client	client	NOUN
ejop-289	181	43	and	and	CCONJ
ejop-289	181	44	suppler	supple	ADJ
ejop-289	181	45	organizations	organization	NOUN
ejop-289	181	46	.	.	PUNCT
ejop-289	182	1	selection	selection	NOUN
ejop-289	182	2	of	of	ADP
ejop-289	182	3	the	the	DET
ejop-289	182	4	individual	individual	NOUN
ejop-289	182	5	to	to	PART
ejop-289	182	6	lead	lead	VERB
ejop-289	182	7	the	the	DET
ejop-289	182	8	client	client	NOUN
ejop-289	182	9	account	account	NOUN
ejop-289	182	10	would	would	AUX
ejop-289	182	11	therefore	therefore	ADV
ejop-289	182	12	be	be	AUX
ejop-289	182	13	a	a	DET
ejop-289	182	14	key	key	ADJ
ejop-289	182	15	consideration	consideration	NOUN
ejop-289	182	16	in	in	ADP
ejop-289	182	17	sustaining	sustain	VERB
ejop-289	182	18	an	an	DET
ejop-289	182	19	effective	effective	ADJ
ejop-289	182	20	ongoing	ongoing	ADJ
ejop-289	182	21	partnership	partnership	NOUN
ejop-289	182	22	.	.	PUNCT
ejop-289	183	1	contract	contract	NOUN
ejop-289	183	2	negotiation	negotiation	NOUN
ejop-289	183	3	:	:	PUNCT
ejop-289	183	4	developing	develop	VERB
ejop-289	183	5	a	a	DET
ejop-289	183	6	good	good	ADJ
ejop-289	183	7	contract	contract	NOUN
ejop-289	183	8	is	be	AUX
ejop-289	183	9	critical	critical	ADJ
ejop-289	183	10	to	to	ADP
ejop-289	183	11	hr	hr	PROPN
ejop-289	183	12	bpo	bpo	PROPN
ejop-289	183	13	outsourcing	outsourcing	NOUN
ejop-289	183	14	.	.	PUNCT
ejop-289	184	1	entering	enter	VERB
ejop-289	184	2	into	into	ADP
ejop-289	184	3	contracts	contract	NOUN
ejop-289	184	4	that	that	PRON
ejop-289	184	5	are	be	AUX
ejop-289	184	6	poorly	poorly	ADV
ejop-289	184	7	structured	structure	VERB
ejop-289	184	8	can	can	AUX
ejop-289	184	9	lead	lead	VERB
ejop-289	184	10	to	to	ADP
ejop-289	184	11	failure	failure	NOUN
ejop-289	184	12	.	.	PUNCT
ejop-289	185	1	due	due	ADJ
ejop-289	185	2	diligence	diligence	NOUN
ejop-289	185	3	needs	need	VERB
ejop-289	185	4	to	to	PART
ejop-289	185	5	extend	extend	VERB
ejop-289	185	6	into	into	ADP
ejop-289	185	7	the	the	DET
ejop-289	185	8	contract	contract	NOUN
ejop-289	185	9	negotiation	negotiation	NOUN
ejop-289	185	10	stage	stage	NOUN
ejop-289	185	11	of	of	ADP
ejop-289	185	12	the	the	DET
ejop-289	185	13	process	process	NOUN
ejop-289	185	14	.	.	PUNCT
ejop-289	186	1	too	too	ADV
ejop-289	186	2	often	often	ADV
ejop-289	186	3	organizations	organization	NOUN
ejop-289	186	4	sign	sign	VERB
ejop-289	186	5	the	the	DET
ejop-289	186	6	contract	contract	NOUN
ejop-289	186	7	before	before	ADP
ejop-289	186	8	finalizing	finalize	VERB
ejop-289	186	9	all	all	PRON
ejop-289	186	10	of	of	ADP
ejop-289	186	11	the	the	DET
ejop-289	186	12	fine	fine	ADJ
ejop-289	186	13	details	detail	NOUN
ejop-289	186	14	such	such	ADJ
ejop-289	186	15	as	as	ADP
ejop-289	186	16	service	service	NOUN
ejop-289	186	17	level	level	NOUN
ejop-289	186	18	agreements	agreement	NOUN
ejop-289	186	19	and	and	CCONJ
ejop-289	186	20	find	find	VERB
ejop-289	186	21	they	they	PRON
ejop-289	186	22	are	be	AUX
ejop-289	186	23	not	not	PART
ejop-289	186	24	attaining	attain	VERB
ejop-289	186	25	the	the	DET
ejop-289	186	26	benefits	benefit	NOUN
ejop-289	186	27	they	they	PRON
ejop-289	186	28	were	be	AUX
ejop-289	186	29	seeking	seek	VERB
ejop-289	186	30	(	(	PUNCT
ejop-289	186	31	huber	huber	PROPN
ejop-289	186	32	,	,	PUNCT
ejop-289	186	33	2003	2003	NUM
ejop-289	186	34	)	)	PUNCT
ejop-289	186	35	.	.	PUNCT
ejop-289	187	1	because	because	SCONJ
ejop-289	187	2	every	every	DET
ejop-289	187	3	aspect	aspect	NOUN
ejop-289	187	4	of	of	ADP
ejop-289	187	5	the	the	DET
ejop-289	187	6	outsourcing	outsourcing	NOUN
ejop-289	187	7	arrangement	arrangement	NOUN
ejop-289	187	8	is	be	AUX
ejop-289	187	9	governed	govern	VERB
ejop-289	187	10	by	by	ADP
ejop-289	187	11	the	the	DET
ejop-289	187	12	contract	contract	NOUN
ejop-289	187	13	,	,	PUNCT
ejop-289	187	14	both	both	DET
ejop-289	187	15	sides	side	NOUN
ejop-289	187	16	must	must	AUX
ejop-289	187	17	agree	agree	VERB
ejop-289	187	18	on	on	ADP
ejop-289	187	19	all	all	DET
ejop-289	187	20	the	the	DET
ejop-289	187	21	terms	term	NOUN
ejop-289	187	22	and	and	CCONJ
ejop-289	187	23	conditions	condition	NOUN
ejop-289	187	24	of	of	ADP
ejop-289	187	25	the	the	DET
ejop-289	187	26	partnership	partnership	NOUN
ejop-289	187	27	agreement	agreement	NOUN
ejop-289	187	28	.	.	PUNCT
ejop-289	188	1	this	this	PRON
ejop-289	188	2	requires	require	VERB
ejop-289	188	3	that	that	SCONJ
ejop-289	188	4	management	management	NOUN
ejop-289	188	5	consider	consider	VERB
ejop-289	188	6	every	every	DET
ejop-289	188	7	possible	possible	ADJ
ejop-289	188	8	contingency	contingency	NOUN
ejop-289	188	9	that	that	PRON
ejop-289	188	10	could	could	AUX
ejop-289	188	11	arise	arise	VERB
ejop-289	188	12	during	during	ADP
ejop-289	188	13	the	the	DET
ejop-289	188	14	course	course	NOUN
ejop-289	188	15	of	of	ADP
ejop-289	188	16	the	the	DET
ejop-289	188	17	partnership	partnership	NOUN
ejop-289	188	18	,	,	PUNCT
ejop-289	188	19	including	include	VERB
ejop-289	188	20	the	the	DET
ejop-289	188	21	resolution	resolution	NOUN
ejop-289	188	22	of	of	ADP
ejop-289	188	23	disputes	dispute	NOUN
ejop-289	188	24	after	after	SCONJ
ejop-289	188	25	the	the	DET
ejop-289	188	26	contract	contract	NOUN
ejop-289	188	27	has	have	AUX
ejop-289	188	28	been	be	AUX
ejop-289	188	29	signed	sign	VERB
ejop-289	188	30	.	.	PUNCT
ejop-289	189	1	thus	thus	ADV
ejop-289	189	2	,	,	PUNCT
ejop-289	189	3	it	it	PRON
ejop-289	189	4	is	be	AUX
ejop-289	189	5	advisable	advisable	ADJ
ejop-289	189	6	that	that	SCONJ
ejop-289	189	7	internal	internal	ADJ
ejop-289	189	8	as	as	ADV
ejop-289	189	9	well	well	ADV
ejop-289	189	10	as	as	ADP
ejop-289	189	11	external	external	ADJ
ejop-289	189	12	legal	legal	ADJ
ejop-289	189	13	experts	expert	NOUN
ejop-289	189	14	be	be	AUX
ejop-289	189	15	consulted	consult	VERB
ejop-289	189	16	when	when	SCONJ
ejop-289	189	17	drafting	draft	VERB
ejop-289	189	18	the	the	DET
ejop-289	189	19	contract	contract	NOUN
ejop-289	189	20	.	.	PUNCT
ejop-289	190	1	experts	expert	NOUN
ejop-289	190	2	advise	advise	VERB
ejop-289	190	3	organizations	organization	NOUN
ejop-289	190	4	to	to	PART
ejop-289	190	5	seek	seek	VERB
ejop-289	190	6	independent	independent	ADJ
ejop-289	190	7	council	council	NOUN
ejop-289	190	8	and	and	CCONJ
ejop-289	190	9	experts	expert	NOUN
ejop-289	190	10	the	the	DET
ejop-289	190	11	same	same	ADJ
ejop-289	190	12	way	way	NOUN
ejop-289	190	13	the	the	DET
ejop-289	190	14	vendor	vendor	NOUN
ejop-289	190	15	would	would	AUX
ejop-289	190	16	,	,	PUNCT
ejop-289	190	17	to	to	PART
ejop-289	190	18	ensure	ensure	VERB
ejop-289	190	19	the	the	DET
ejop-289	190	20	organizations	organization	NOUN
ejop-289	190	21	interests	interest	NOUN
ejop-289	190	22	are	be	AUX
ejop-289	190	23	being	be	AUX
ejop-289	190	24	met	meet	VERB
ejop-289	190	25	,	,	PUNCT
ejop-289	190	26	acceptable	acceptable	ADJ
ejop-289	190	27	performance	performance	NOUN
ejop-289	190	28	standards	standard	NOUN
ejop-289	190	29	are	be	AUX
ejop-289	190	30	determined	determine	VERB
ejop-289	190	31	(	(	PUNCT
ejop-289	190	32	belcourt	belcourt	PROPN
ejop-289	190	33	&	&	CCONJ
ejop-289	190	34	mcbey	mcbey	PROPN
ejop-289	190	35	,	,	PUNCT
ejop-289	190	36	2004	2004	NUM
ejop-289	190	37	)	)	PUNCT
ejop-289	190	38	and	and	CCONJ
ejop-289	190	39	an	an	DET
ejop-289	190	40	appropriate	appropriate	ADJ
ejop-289	190	41	fee	fee	NOUN
ejop-289	190	42	structure	structure	NOUN
ejop-289	190	43	and	and	CCONJ
ejop-289	190	44	exit	exit	NOUN
ejop-289	190	45	strategy	strategy	NOUN
ejop-289	190	46	is	be	AUX
ejop-289	190	47	covered	cover	VERB
ejop-289	190	48	.	.	PUNCT
ejop-289	191	1	some	some	DET
ejop-289	191	2	experts	expert	NOUN
ejop-289	191	3	even	even	ADV
ejop-289	191	4	recommend	recommend	VERB
ejop-289	191	5	having	have	VERB
ejop-289	191	6	a	a	DET
ejop-289	191	7	fallback	fallback	NOUN
ejop-289	191	8	plan	plan	NOUN
ejop-289	191	9	,	,	PUNCT
ejop-289	191	10	such	such	ADJ
ejop-289	191	11	as	as	ADP
ejop-289	191	12	another	another	DET
ejop-289	191	13	qualified	qualified	ADJ
ejop-289	191	14	supplier	supplier	NOUN
ejop-289	191	15	to	to	PART
ejop-289	191	16	ensure	ensure	VERB
ejop-289	191	17	organizations	organization	NOUN
ejop-289	191	18	do	do	AUX
ejop-289	191	19	not	not	PART
ejop-289	191	20	feel	feel	VERB
ejop-289	191	21	limited	limited	ADJ
ejop-289	191	22	if	if	SCONJ
ejop-289	191	23	the	the	DET
ejop-289	191	24	organizational	organizational	ADJ
ejop-289	191	25	requirements	requirement	NOUN
ejop-289	191	26	can	can	AUX
ejop-289	191	27	not	not	PART
ejop-289	191	28	be	be	AUX
ejop-289	191	29	met	meet	VERB
ejop-289	191	30	.	.	PUNCT
ejop-289	192	1	acceptable	acceptable	ADJ
ejop-289	192	2	service	service	NOUN
ejop-289	192	3	and	and	CCONJ
ejop-289	192	4	quality	quality	NOUN
ejop-289	192	5	level	level	NOUN
ejop-289	192	6	measures	measure	NOUN
ejop-289	192	7	should	should	AUX
ejop-289	192	8	be	be	AUX
ejop-289	192	9	explicitly	explicitly	ADV
ejop-289	192	10	outlined	outline	VERB
ejop-289	192	11	and	and	CCONJ
ejop-289	192	12	penalties	penalty	NOUN
ejop-289	192	13	enforced	enforce	VERB
ejop-289	192	14	if	if	SCONJ
ejop-289	192	15	the	the	DET
ejop-289	192	16	vendor	vendor	NOUN
ejop-289	192	17	does	do	AUX
ejop-289	192	18	not	not	PART
ejop-289	192	19	meet	meet	VERB
ejop-289	192	20	these	these	DET
ejop-289	192	21	levels	level	NOUN
ejop-289	192	22	(	(	PUNCT
ejop-289	192	23	belcourt	belcourt	PROPN
ejop-289	192	24	&	&	CCONJ
ejop-289	192	25	mcbey	mcbey	PROPN
ejop-289	192	26	,	,	PUNCT
ejop-289	192	27	2004	2004	NUM
ejop-289	192	28	)	)	PUNCT
ejop-289	192	29	.	.	PUNCT
ejop-289	193	1	there	there	PRON
ejop-289	193	2	should	should	AUX
ejop-289	193	3	be	be	AUX
ejop-289	193	4	clear	clear	ADJ
ejop-289	193	5	goals	goal	NOUN
ejop-289	193	6	for	for	ADP
ejop-289	193	7	all	all	DET
ejop-289	193	8	relevant	relevant	ADJ
ejop-289	193	9	criteria	criterion	NOUN
ejop-289	193	10	including	include	VERB
ejop-289	193	11	performance	performance	NOUN
ejop-289	193	12	indicators	indicator	NOUN
ejop-289	193	13	such	such	ADJ
ejop-289	193	14	as	as	ADP
ejop-289	193	15	accessibility	accessibility	NOUN
ejop-289	193	16	,	,	PUNCT
ejop-289	193	17	timeliness	timeliness	NOUN
ejop-289	193	18	of	of	ADP
ejop-289	193	19	service	service	NOUN
ejop-289	193	20	,	,	PUNCT
ejop-289	193	21	accuracy	accuracy	NOUN
ejop-289	193	22	,	,	PUNCT
ejop-289	193	23	and	and	CCONJ
ejop-289	193	24	customer	customer	NOUN
ejop-289	193	25	satisfaction	satisfaction	NOUN
ejop-289	193	26	(	(	PUNCT
ejop-289	193	27	yallof	yallof	PROPN
ejop-289	193	28	&	&	CCONJ
ejop-289	193	29	morgan	morgan	PROPN
ejop-289	193	30	,	,	PUNCT
ejop-289	193	31	2003	2003	NUM
ejop-289	193	32	)	)	PUNCT
ejop-289	193	33	.	.	PUNCT
ejop-289	194	1	although	although	SCONJ
ejop-289	194	2	organizations	organization	NOUN
ejop-289	194	3	want	want	VERB
ejop-289	194	4	to	to	PART
ejop-289	194	5	protect	protect	VERB
ejop-289	194	6	themselves	themselves	PRON
ejop-289	194	7	with	with	ADP
ejop-289	194	8	tight	tight	ADJ
ejop-289	194	9	agreements	agreement	NOUN
ejop-289	194	10	leaving	leave	VERB
ejop-289	194	11	no	no	DET
ejop-289	194	12	room	room	NOUN
ejop-289	194	13	for	for	ADP
ejop-289	194	14	misinterpretation	misinterpretation	NOUN
ejop-289	194	15	,	,	PUNCT
ejop-289	194	16	there	there	PRON
ejop-289	194	17	is	be	VERB
ejop-289	194	18	also	also	ADV
ejop-289	194	19	the	the	DET
ejop-289	194	20	risk	risk	NOUN
ejop-289	194	21	of	of	ADP
ejop-289	194	22	specifying	specify	VERB
ejop-289	194	23	conditions	condition	NOUN
ejop-289	194	24	too	too	ADV
ejop-289	194	25	tightly	tightly	ADV
ejop-289	194	26	.	.	PUNCT
ejop-289	195	1	this	this	PRON
ejop-289	195	2	does	do	AUX
ejop-289	195	3	not	not	PART
ejop-289	195	4	allow	allow	VERB
ejop-289	195	5	the	the	DET
ejop-289	195	6	vendor	vendor	NOUN
ejop-289	195	7	room	room	NOUN
ejop-289	195	8	to	to	PART
ejop-289	195	9	apply	apply	VERB
ejop-289	195	10	discretion	discretion	NOUN
ejop-289	195	11	to	to	PART
ejop-289	195	12	respond	respond	VERB
ejop-289	195	13	to	to	ADP
ejop-289	195	14	a	a	DET
ejop-289	195	15	business	business	NOUN
ejop-289	195	16	needs	need	NOUN
ejop-289	195	17	or	or	CCONJ
ejop-289	195	18	insert	insert	VERB
ejop-289	195	19	innovation	innovation	NOUN
ejop-289	195	20	to	to	PART
ejop-289	195	21	improve	improve	VERB
ejop-289	195	22	services	service	NOUN
ejop-289	195	23	(	(	PUNCT
ejop-289	195	24	tarsh	tarsh	ADJ
ejop-289	195	25	,	,	PUNCT
ejop-289	195	26	2004	2004	NUM
ejop-289	195	27	)	)	PUNCT
ejop-289	195	28	.	.	PUNCT
ejop-289	196	1	in	in	ADP
ejop-289	196	2	contracts	contract	NOUN
ejop-289	196	3	as	as	ADV
ejop-289	196	4	large	large	ADJ
ejop-289	196	5	as	as	ADP
ejop-289	196	6	and	and	CCONJ
ejop-289	196	7	complicated	complicated	ADJ
ejop-289	196	8	as	as	ADP
ejop-289	196	9	those	those	PRON
ejop-289	196	10	in	in	ADP
ejop-289	196	11	hr	hr	PROPN
ejop-289	196	12	bpo	bpo	PROPN
ejop-289	196	13	,	,	PUNCT
ejop-289	196	14	many	many	ADJ
ejop-289	196	15	issues	issue	NOUN
ejop-289	196	16	will	will	AUX
ejop-289	196	17	remain	remain	VERB
ejop-289	196	18	vague	vague	ADJ
ejop-289	196	19	and	and	CCONJ
ejop-289	196	20	depend	depend	VERB
ejop-289	196	21	on	on	ADP
ejop-289	196	22	trust	trust	NOUN
ejop-289	196	23	.	.	PUNCT
ejop-289	197	1	thus	thus	ADV
ejop-289	197	2	,	,	PUNCT
ejop-289	197	3	it	it	PRON
ejop-289	197	4	is	be	AUX
ejop-289	197	5	particularly	particularly	ADV
ejop-289	197	6	important	important	ADJ
ejop-289	197	7	that	that	SCONJ
ejop-289	197	8	contracts	contract	NOUN
ejop-289	197	9	be	be	VERB
ejop-289	197	10	clear	clear	ADJ
ejop-289	197	11	about	about	ADP
ejop-289	197	12	expectations	expectation	NOUN
ejop-289	197	13	,	,	PUNCT
ejop-289	197	14	roles	role	NOUN
ejop-289	197	15	and	and	CCONJ
ejop-289	197	16	dispute	dispute	NOUN
ejop-289	197	17	resolution	resolution	NOUN
ejop-289	197	18	.	.	PUNCT
ejop-289	198	1	vendor	vendor	NOUN
ejop-289	198	2	selection	selection	NOUN
ejop-289	198	3	:	:	PUNCT
ejop-289	198	4	cost	cost	NOUN
ejop-289	198	5	,	,	PUNCT
ejop-289	198	6	customer	customer	NOUN
ejop-289	198	7	service	service	NOUN
ejop-289	198	8	and	and	CCONJ
ejop-289	198	9	experience	experience	NOUN
ejop-289	198	10	were	be	AUX
ejop-289	198	11	found	find	VERB
ejop-289	198	12	to	to	ADP
ejop-289	198	13	the	the	DET
ejop-289	198	14	biggest	big	ADJ
ejop-289	198	15	priorities	priority	NOUN
ejop-289	198	16	of	of	ADP
ejop-289	198	17	firms	firm	NOUN
ejop-289	198	18	selecting	select	VERB
ejop-289	198	19	a	a	DET
ejop-289	198	20	provider	provider	NOUN
ejop-289	198	21	(	(	PUNCT
ejop-289	198	22	abrahamson	abrahamson	PROPN
ejop-289	198	23	&	&	CCONJ
ejop-289	198	24	ruth	ruth	PROPN
ejop-289	198	25	,	,	PUNCT
ejop-289	198	26	2003	2003	NUM
ejop-289	198	27	)	)	PUNCT
ejop-289	198	28	,	,	PUNCT
ejop-289	198	29	however	however	ADV
ejop-289	198	30	,	,	PUNCT
ejop-289	198	31	many	many	ADJ
ejop-289	198	32	of	of	ADP
ejop-289	198	33	the	the	DET
ejop-289	198	34	outsourcing	outsourcing	NOUN
ejop-289	198	35	failures	failure	NOUN
ejop-289	198	36	by	by	ADP
ejop-289	198	37	corporations	corporation	NOUN
ejop-289	198	38	can	can	AUX
ejop-289	198	39	be	be	AUX
ejop-289	198	40	traced	trace	VERB
ejop-289	198	41	to	to	ADP
ejop-289	198	42	choosing	choose	VERB
ejop-289	198	43	the	the	DET
ejop-289	198	44	wrong	wrong	ADJ
ejop-289	198	45	vendor	vendor	NOUN
ejop-289	198	46	.	.	PUNCT
ejop-289	199	1	nothing	nothing	PRON
ejop-289	199	2	is	be	AUX
ejop-289	199	3	more	more	ADV
ejop-289	199	4	fundamental	fundamental	ADJ
ejop-289	199	5	to	to	ADP
ejop-289	199	6	the	the	DET
ejop-289	199	7	success	success	NOUN
ejop-289	199	8	of	of	ADP
ejop-289	199	9	an	an	DET
ejop-289	199	10	outsourcing	outsourcing	NOUN
ejop-289	199	11	effort	effort	NOUN
ejop-289	199	12	than	than	ADP
ejop-289	199	13	the	the	DET
ejop-289	199	14	fit	fit	NOUN
ejop-289	199	15	between	between	ADP
ejop-289	199	16	an	an	DET
ejop-289	199	17	organization	organization	NOUN
ejop-289	199	18	and	and	CCONJ
ejop-289	199	19	its	its	PRON
ejop-289	199	20	vendor	vendor	NOUN
ejop-289	199	21	.	.	PUNCT
ejop-289	200	1	the	the	DET
ejop-289	200	2	vendor	vendor	NOUN
ejop-289	200	3	needs	need	VERB
ejop-289	200	4	to	to	PART
ejop-289	200	5	have	have	VERB
ejop-289	200	6	the	the	DET
ejop-289	200	7	right	right	ADJ
ejop-289	200	8	systems	system	NOUN
ejop-289	200	9	and	and	CCONJ
ejop-289	200	10	working	working	NOUN
ejop-289	200	11	style	style	NOUN
ejop-289	200	12	that	that	PRON
ejop-289	200	13	fits	fit	VERB
ejop-289	200	14	with	with	ADP
ejop-289	200	15	the	the	DET
ejop-289	200	16	company	company	NOUN
ejop-289	200	17	it	it	PRON
ejop-289	200	18	is	be	AUX
ejop-289	200	19	serving	serve	VERB
ejop-289	200	20	.	.	PUNCT
ejop-289	201	1	one	one	NUM
ejop-289	201	2	of	of	ADP
ejop-289	201	3	the	the	DET
ejop-289	201	4	most	most	ADV
ejop-289	201	5	difficult	difficult	ADJ
ejop-289	201	6	and	and	CCONJ
ejop-289	201	7	underestimated	underestimated	ADJ
ejop-289	201	8	issues	issue	NOUN
ejop-289	201	9	facing	face	VERB
ejop-289	201	10	outsourcing	outsourcing	NOUN
ejop-289	201	11	relationships	relationship	NOUN
ejop-289	201	12	is	be	AUX
ejop-289	201	13	the	the	DET
ejop-289	201	14	impact	impact	NOUN
ejop-289	201	15	of	of	ADP
ejop-289	201	16	cultural	cultural	ADJ
ejop-289	201	17	differences	difference	NOUN
ejop-289	201	18	between	between	ADP
ejop-289	201	19	the	the	DET
ejop-289	201	20	client	client	NOUN
ejop-289	201	21	and	and	CCONJ
ejop-289	201	22	vendor	vendor	NOUN
ejop-289	201	23	organizations	organization	NOUN
ejop-289	201	24	.	.	PUNCT
ejop-289	202	1	clients	client	NOUN
ejop-289	202	2	tend	tend	VERB
ejop-289	202	3	to	to	PART
ejop-289	202	4	believe	believe	VERB
ejop-289	202	5	that	that	SCONJ
ejop-289	202	6	the	the	DET
ejop-289	202	7	norms	norm	NOUN
ejop-289	202	8	,	,	PUNCT
ejop-289	202	9	values	value	NOUN
ejop-289	202	10	and	and	CCONJ
ejop-289	202	11	ethics	ethic	NOUN
ejop-289	202	12	of	of	ADP
ejop-289	202	13	their	their	PRON
ejop-289	202	14	vendors	vendor	NOUN
ejop-289	202	15	will	will	AUX
ejop-289	202	16	be	be	AUX
ejop-289	202	17	similar	similar	ADJ
ejop-289	202	18	to	to	ADP
ejop-289	202	19	their	their	PRON
ejop-289	202	20	own	own	ADJ
ejop-289	202	21	.	.	PUNCT
ejop-289	203	1	once	once	ADV
ejop-289	203	2	into	into	ADP
ejop-289	203	3	the	the	DET
ejop-289	203	4	relationship	relationship	NOUN
ejop-289	203	5	,	,	PUNCT
ejop-289	203	6	they	they	PRON
ejop-289	203	7	realize	realize	VERB
ejop-289	203	8	that	that	SCONJ
ejop-289	203	9	the	the	DET
ejop-289	203	10	vendor	vendor	NOUN
ejop-289	203	11	’s	’s	PART
ejop-289	203	12	view	view	NOUN
ejop-289	203	13	of	of	ADP
ejop-289	203	14	time	time	NOUN
ejop-289	203	15	management	management	NOUN
ejop-289	203	16	,	,	PUNCT
ejop-289	203	17	organizational	organizational	ADJ
ejop-289	203	18	structure	structure	NOUN
ejop-289	203	19	,	,	PUNCT
ejop-289	203	20	business	business	NOUN
ejop-289	203	21	approaches	approach	NOUN
ejop-289	203	22	,	,	PUNCT
ejop-289	203	23	decision	decision	NOUN
ejop-289	203	24	-	-	PUNCT
ejop-289	203	25	making	make	VERB
ejop-289	203	26	processes	process	NOUN
ejop-289	203	27	,	,	PUNCT
ejop-289	203	28	long	long	ADJ
ejop-289	203	29	term	term	NOUN
ejop-289	203	30	cooperation	cooperation	NOUN
ejop-289	203	31	and	and	CCONJ
ejop-289	203	32	teamwork	teamwork	NOUN
ejop-289	203	33	may	may	AUX
ejop-289	203	34	be	be	AUX
ejop-289	203	35	much	much	ADV
ejop-289	203	36	different	different	ADJ
ejop-289	203	37	from	from	ADP
ejop-289	203	38	their	their	PRON
ejop-289	203	39	own	own	ADJ
ejop-289	203	40	.	.	PUNCT
ejop-289	204	1	if	if	SCONJ
ejop-289	204	2	these	these	DET
ejop-289	204	3	issues	issue	NOUN
ejop-289	204	4	are	be	AUX
ejop-289	204	5	not	not	PART
ejop-289	204	6	addressed	address	VERB
ejop-289	204	7	and	and	CCONJ
ejop-289	204	8	resolved	resolve	VERB
ejop-289	204	9	in	in	ADP
ejop-289	204	10	a	a	DET
ejop-289	204	11	timely	timely	ADJ
ejop-289	204	12	manner	manner	NOUN
ejop-289	204	13	,	,	PUNCT
ejop-289	204	14	the	the	DET
ejop-289	204	15	relationship	relationship	NOUN
ejop-289	204	16	is	be	AUX
ejop-289	204	17	destined	destine	VERB
ejop-289	204	18	to	to	PART
ejop-289	204	19	finger	finger	VERB
ejop-289	204	20	pointing	pointing	NOUN
ejop-289	204	21	,	,	PUNCT
ejop-289	204	22	low	low	ADV
ejop-289	204	23	productively	productively	ADV
ejop-289	204	24	and	and	CCONJ
ejop-289	204	25	mutual	mutual	ADJ
ejop-289	204	26	dissatisfaction	dissatisfaction	NOUN
ejop-289	204	27	.	.	PUNCT
ejop-289	205	1	selection	selection	NOUN
ejop-289	205	2	criteria	criterion	NOUN
ejop-289	205	3	should	should	AUX
ejop-289	205	4	include	include	VERB
ejop-289	205	5	a	a	DET
ejop-289	205	6	high	high	ADJ
ejop-289	205	7	criterion	criterion	NOUN
ejop-289	205	8	weighting	weighting	NOUN
ejop-289	205	9	for	for	ADP
ejop-289	205	10	vendors	vendor	NOUN
ejop-289	205	11	’	'	PUNCT
ejop-289	205	12	knowledge	knowledge	NOUN
ejop-289	205	13	of	of	ADP
ejop-289	205	14	the	the	DET
ejop-289	205	15	industry	industry	NOUN
ejop-289	205	16	because	because	SCONJ
ejop-289	205	17	hr	hr	NOUN
ejop-289	205	18	practices	practice	NOUN
ejop-289	205	19	differ	differ	VERB
ejop-289	205	20	across	across	ADP
ejop-289	205	21	industries	industry	NOUN
ejop-289	205	22	.	.	PUNCT
ejop-289	206	1	finally	finally	ADV
ejop-289	206	2	,	,	PUNCT
ejop-289	206	3	organizations	organization	NOUN
ejop-289	206	4	that	that	PRON
ejop-289	206	5	choose	choose	VERB
ejop-289	206	6	a	a	DET
ejop-289	206	7	firm	firm	NOUN
ejop-289	206	8	with	with	ADP
ejop-289	206	9	similar	similar	ADJ
ejop-289	206	10	culture	culture	NOUN
ejop-289	206	11	(	(	PUNCT
ejop-289	206	12	hr	hr	NOUN
ejop-289	206	13	focus	focus	NOUN
ejop-289	206	14	,	,	PUNCT
ejop-289	206	15	2003	2003	NUM
ejop-289	206	16	)	)	PUNCT
ejop-289	206	17	increase	increase	VERB
ejop-289	206	18	compatibility	compatibility	NOUN
ejop-289	206	19	throughout	throughout	ADP
ejop-289	206	20	the	the	DET
ejop-289	206	21	process	process	NOUN
ejop-289	206	22	,	,	PUNCT
ejop-289	206	23	and	and	CCONJ
ejop-289	206	24	should	should	AUX
ejop-289	206	25	have	have	VERB
ejop-289	206	26	the	the	DET
ejop-289	206	27	infrastructure	infrastructure	NOUN
ejop-289	206	28	to	to	PART
ejop-289	206	29	adapt	adapt	VERB
ejop-289	206	30	to	to	ADP
ejop-289	206	31	changing	change	VERB
ejop-289	206	32	business	business	NOUN
ejop-289	206	33	needs	need	NOUN
ejop-289	206	34	(	(	PUNCT
ejop-289	206	35	employee	employee	NOUN
ejop-289	206	36	benefit	benefit	NOUN
ejop-289	206	37	plan	plan	NOUN
ejop-289	206	38	review	review	NOUN
ejop-289	206	39	,	,	PUNCT
ejop-289	206	40	2000	2000	NUM
ejop-289	206	41	)	)	PUNCT
ejop-289	206	42	.	.	PUNCT
ejop-289	207	1	in	in	ADP
ejop-289	207	2	addition	addition	NOUN
ejop-289	207	3	,	,	PUNCT
ejop-289	207	4	vendor	vendor	NOUN
ejop-289	207	5	stability	stability	NOUN
ejop-289	207	6	and	and	CCONJ
ejop-289	207	7	continuity	continuity	NOUN
ejop-289	207	8	are	be	AUX
ejop-289	207	9	critical	critical	ADJ
ejop-289	207	10	to	to	ADP
ejop-289	207	11	the	the	DET
ejop-289	207	12	long	long	ADJ
ejop-289	207	13	term	term	NOUN
ejop-289	207	14	success	success	NOUN
ejop-289	207	15	of	of	ADP
ejop-289	207	16	an	an	DET
ejop-289	207	17	hr	hr	NOUN
ejop-289	207	18	bpo	bpo	PROPN
ejop-289	207	19	contract	contract	NOUN
ejop-289	207	20	.	.	PUNCT
ejop-289	208	1	conclusion	conclusion	NOUN
ejop-289	208	2	the	the	DET
ejop-289	208	3	search	search	NOUN
ejop-289	208	4	for	for	ADP
ejop-289	208	5	how	how	SCONJ
ejop-289	208	6	hr	hr	NOUN
ejop-289	208	7	can	can	AUX
ejop-289	208	8	be	be	AUX
ejop-289	208	9	more	more	ADV
ejop-289	208	10	strategic	strategic	ADJ
ejop-289	208	11	and	and	CCONJ
ejop-289	208	12	aligned	align	VERB
ejop-289	208	13	with	with	ADP
ejop-289	208	14	the	the	DET
ejop-289	208	15	business	business	NOUN
ejop-289	208	16	has	have	AUX
ejop-289	208	17	been	be	AUX
ejop-289	208	18	an	an	DET
ejop-289	208	19	ongoing	ongoing	ADJ
ejop-289	208	20	goal	goal	NOUN
ejop-289	208	21	of	of	ADP
ejop-289	208	22	hr	hr	NOUN
ejop-289	208	23	professionals	professional	NOUN
ejop-289	208	24	and	and	CCONJ
ejop-289	208	25	certainly	certainly	ADV
ejop-289	208	26	outsourcing	outsource	VERB
ejop-289	208	27	has	have	AUX
ejop-289	208	28	become	become	VERB
ejop-289	208	29	an	an	DET
ejop-289	208	30	important	important	ADJ
ejop-289	208	31	strategic	strategic	ADJ
ejop-289	208	32	tool	tool	NOUN
ejop-289	208	33	in	in	ADP
ejop-289	208	34	today	today	NOUN
ejop-289	208	35	’s	’s	PART
ejop-289	208	36	competitive	competitive	ADJ
ejop-289	208	37	business	business	NOUN
ejop-289	208	38	environment	environment	NOUN
ejop-289	208	39	.	.	PUNCT
ejop-289	209	1	the	the	DET
ejop-289	209	2	decision	decision	NOUN
ejop-289	209	3	to	to	PART
ejop-289	209	4	outsource	outsource	VERB
ejop-289	209	5	a	a	DET
ejop-289	209	6	function	function	NOUN
ejop-289	209	7	should	should	AUX
ejop-289	209	8	start	start	VERB
ejop-289	209	9	with	with	ADP
ejop-289	209	10	a	a	DET
ejop-289	209	11	sound	sound	ADJ
ejop-289	209	12	business	business	NOUN
ejop-289	209	13	plan	plan	NOUN
ejop-289	209	14	and	and	CCONJ
ejop-289	209	15	successful	successful	ADJ
ejop-289	209	16	outsourcing	outsourcing	NOUN
ejop-289	209	17	process	process	NOUN
ejop-289	209	18	starts	start	VERB
ejop-289	209	19	with	with	ADP
ejop-289	209	20	a	a	DET
ejop-289	209	21	good	good	ADJ
ejop-289	209	22	contract	contract	NOUN
ejop-289	209	23	.	.	PUNCT
ejop-289	210	1	the	the	DET
ejop-289	210	2	business	business	NOUN
ejop-289	210	3	relationship	relationship	NOUN
ejop-289	210	4	between	between	ADP
ejop-289	210	5	the	the	DET
ejop-289	210	6	client	client	NOUN
ejop-289	210	7	and	and	CCONJ
ejop-289	210	8	the	the	DET
ejop-289	210	9	vendor	vendor	NOUN
ejop-289	210	10	after	after	ADP
ejop-289	210	11	the	the	DET
ejop-289	210	12	outsourcing	outsourcing	NOUN
ejop-289	210	13	should	should	AUX
ejop-289	210	14	be	be	AUX
ejop-289	210	15	clear	clear	ADJ
ejop-289	210	16	to	to	ADP
ejop-289	210	17	all	all	DET
ejop-289	210	18	parties	party	NOUN
ejop-289	210	19	prior	prior	ADV
ejop-289	210	20	to	to	ADP
ejop-289	210	21	the	the	DET
ejop-289	210	22	completion	completion	NOUN
ejop-289	210	23	of	of	ADP
ejop-289	210	24	the	the	DET
ejop-289	210	25	vendor	vendor	NOUN
ejop-289	210	26	agreement	agreement	NOUN
ejop-289	210	27	.	.	PUNCT
ejop-289	211	1	addressing	address	VERB
ejop-289	211	2	the	the	DET
ejop-289	211	3	key	key	ADJ
ejop-289	211	4	change	change	NOUN
ejop-289	211	5	management	management	NOUN
ejop-289	211	6	issues	issue	NOUN
ejop-289	211	7	for	for	ADP
ejop-289	211	8	employees	employee	NOUN
ejop-289	211	9	impacted	impact	VERB
ejop-289	211	10	by	by	ADP
ejop-289	211	11	the	the	DET
ejop-289	211	12	decision	decision	NOUN
ejop-289	211	13	is	be	AUX
ejop-289	211	14	necessary	necessary	ADJ
ejop-289	211	15	to	to	PART
ejop-289	211	16	achieve	achieve	VERB
ejop-289	211	17	long	long	ADJ
ejop-289	211	18	term	term	NOUN
ejop-289	211	19	success	success	NOUN
ejop-289	211	20	.	.	PUNCT
ejop-289	212	1	it	it	PRON
ejop-289	212	2	is	be	AUX
ejop-289	212	3	clear	clear	ADJ
ejop-289	212	4	that	that	SCONJ
ejop-289	212	5	the	the	DET
ejop-289	212	6	role	role	NOUN
ejop-289	212	7	of	of	ADP
ejop-289	212	8	outsourcing	outsourcing	NOUN
ejop-289	212	9	should	should	AUX
ejop-289	212	10	not	not	PART
ejop-289	212	11	only	only	ADV
ejop-289	212	12	include	include	VERB
ejop-289	212	13	cost	cost	NOUN
ejop-289	212	14	saving	saving	NOUN
ejop-289	212	15	objectives	objective	NOUN
ejop-289	212	16	but	but	CCONJ
ejop-289	212	17	should	should	AUX
ejop-289	212	18	look	look	VERB
ejop-289	212	19	to	to	PART
ejop-289	212	20	address	address	VERB
ejop-289	212	21	other	other	ADJ
ejop-289	212	22	benefits	benefit	NOUN
ejop-289	212	23	such	such	ADJ
ejop-289	212	24	as	as	ADP
ejop-289	212	25	improved	improved	ADJ
ejop-289	212	26	service	service	NOUN
ejop-289	212	27	,	,	PUNCT
ejop-289	212	28	focus	focus	VERB
ejop-289	212	29	on	on	ADP
ejop-289	212	30	core	core	ADJ
ejop-289	212	31	competencies	competency	NOUN
ejop-289	212	32	,	,	PUNCT
ejop-289	212	33	access	access	NOUN
ejop-289	212	34	to	to	ADP
ejop-289	212	35	leading	leading	ADJ
ejop-289	212	36	-	-	PUNCT
ejop-289	212	37	edge	edge	NOUN
ejop-289	212	38	technology	technology	NOUN
ejop-289	212	39	and	and	CCONJ
ejop-289	212	40	specialized	specialized	ADJ
ejop-289	212	41	expertise	expertise	NOUN
ejop-289	212	42	.	.	PUNCT
ejop-289	213	1	as	as	SCONJ
ejop-289	213	2	indicated	indicate	VERB
ejop-289	213	3	in	in	ADP
ejop-289	213	4	the	the	DET
ejop-289	213	5	research	research	NOUN
ejop-289	213	6	findings	finding	NOUN
ejop-289	213	7	,	,	PUNCT
ejop-289	213	8	organizations	organization	NOUN
ejop-289	213	9	can	can	AUX
ejop-289	213	10	achieve	achieve	VERB
ejop-289	213	11	significant	significant	ADJ
ejop-289	213	12	benefit	benefit	NOUN
ejop-289	213	13	from	from	ADP
ejop-289	213	14	using	use	VERB
ejop-289	213	15	outside	outside	ADJ
ejop-289	213	16	agencies	agency	NOUN
ejop-289	213	17	to	to	PART
ejop-289	213	18	provide	provide	VERB
ejop-289	213	19	non	non	ADJ
ejop-289	213	20	-	-	ADJ
ejop-289	213	21	core	core	ADJ
ejop-289	213	22	services	service	NOUN
ejop-289	213	23	,	,	PUNCT
ejop-289	213	24	however	however	SCONJ
ejop-289	213	25	organizations	organization	NOUN
ejop-289	213	26	must	must	AUX
ejop-289	213	27	weigh	weigh	VERB
ejop-289	213	28	carefully	carefully	ADV
ejop-289	213	29	the	the	DET
ejop-289	213	30	specific	specific	ADJ
ejop-289	213	31	reasons	reason	NOUN
ejop-289	213	32	,	,	PUNCT
ejop-289	213	33	costs	cost	NOUN
ejop-289	213	34	and	and	CCONJ
ejop-289	213	35	benefits	benefit	NOUN
ejop-289	213	36	associated	associate	VERB
ejop-289	213	37	with	with	ADP
ejop-289	213	38	the	the	DET
ejop-289	213	39	decision	decision	NOUN
ejop-289	213	40	.	.	PUNCT