id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
etr-25392	McDowall, Siriporn; Jia, Weijia	Dining satisfaction with quick service restaurants among college students	2021	16	.pdf	application/pdf	7514	443	51	The present study identified three factors (service quality, food quality and reliability) as main factors affect customer satisfaction in QSRs. In this study, Parasuraman et al. (1988) stated that intangibility, heterogeneity, and inseparability of production and consumption of services make it difficult to measure the level of service quality objectively.	cache/etr-25392.pdf	txt/etr-25392.txt