id	sid	tid	token	lemma	pos
etr-25392	1	1	events	event	NOUN
etr-25392	1	2	and	and	CCONJ
etr-25392	1	3	tourism	tourism	NOUN
etr-25392	1	4	review	review	NOUN
etr-25392	1	5	events	event	NOUN
etr-25392	1	6	and	and	CCONJ
etr-25392	1	7	tourism	tourism	NOUN
etr-25392	1	8	review	review	NOUN
etr-25392	1	9	vol	vol	NOUN
etr-25392	1	10	.	.	PROPN
etr-25392	1	11	4	4	NUM
etr-25392	2	1	no	no	NOUN
etr-25392	2	2	.	.	NOUN
etr-25392	2	3	1	1	NUM
etr-25392	2	4	(	(	PUNCT
etr-25392	2	5	2021	2021	NUM
etr-25392	2	6	)	)	PUNCT
etr-25392	2	7	,	,	PUNCT
etr-25392	2	8	14	14	NUM
etr-25392	2	9	-	-	SYM
etr-25392	2	10	29	29	NUM
etr-25392	2	11	,	,	PUNCT
etr-25392	2	12	doi	doi	NOUN
etr-25392	2	13	:	:	PUNCT
etr-25392	2	14	10.18060/25392	10.18060/25392	NUM
etr-25392	2	15	copyright	copyright	NOUN
etr-25392	2	16	©	©	PROPN
etr-25392	2	17	2021	2021	NUM
etr-25392	2	18	siriporn	siriporn	ADJ
etr-25392	2	19	mcdowall	mcdowall	NOUN
etr-25392	2	20	and	and	CCONJ
etr-25392	2	21	weijia	weijia	PROPN
etr-25392	2	22	jia	jia	PROPN
etr-25392	3	1	this	this	DET
etr-25392	3	2	work	work	NOUN
etr-25392	3	3	is	be	AUX
etr-25392	3	4	licensed	license	VERB
etr-25392	3	5	under	under	ADP
etr-25392	3	6	a	a	DET
etr-25392	3	7	creative	creative	ADJ
etr-25392	3	8	commons	common	NOUN
etr-25392	3	9	attribution	attribution	NOUN
etr-25392	3	10	4.0	4.0	NUM
etr-25392	3	11	international	international	ADJ
etr-25392	3	12	license	license	NOUN
etr-25392	3	13	.	.	PUNCT
etr-25392	4	1	events	event	NOUN
etr-25392	4	2	and	and	CCONJ
etr-25392	4	3	tourism	tourism	NOUN
etr-25392	4	4	review	review	NOUN
etr-25392	4	5	june	june	PROPN
etr-25392	4	6	2021	2021	NUM
etr-25392	4	7	volume	volume	NOUN
etr-25392	4	8	4	4	NUM
etr-25392	4	9	no	no	NOUN
etr-25392	4	10	.	.	NOUN
etr-25392	4	11	1	1	NUM
etr-25392	4	12	dining	dining	NOUN
etr-25392	4	13	satisfaction	satisfaction	NOUN
etr-25392	4	14	with	with	ADP
etr-25392	4	15	quick	quick	ADJ
etr-25392	4	16	service	service	NOUN
etr-25392	4	17	restaurants	restaurant	NOUN
etr-25392	4	18	among	among	ADP
etr-25392	4	19	college	college	NOUN
etr-25392	4	20	students	student	NOUN
etr-25392	4	21	siriporn	siriporn	ADJ
etr-25392	4	22	mcdowall	mcdowall	PROPN
etr-25392	5	1	weijia	weijia	PROPN
etr-25392	5	2	jia	jia	PROPN
etr-25392	5	3	arkansas	arkansas	PROPN
etr-25392	5	4	tech	tech	PROPN
etr-25392	5	5	university	university	NOUN
etr-25392	5	6	correspondence	correspondence	NOUN
etr-25392	5	7	:	:	PUNCT
etr-25392	5	8	smcdowall@atu.edu	smcdowall@atu.edu	PROPN
etr-25392	5	9	(	(	PUNCT
etr-25392	5	10	s.	s.	PROPN
etr-25392	5	11	mcdowall	mcdowall	PROPN
etr-25392	5	12	)	)	PUNCT
etr-25392	5	13	for	for	ADP
etr-25392	5	14	authors	author	NOUN
etr-25392	5	15	interested	interested	ADJ
etr-25392	5	16	in	in	ADP
etr-25392	5	17	submitting	submit	VERB
etr-25392	5	18	to	to	ADP
etr-25392	5	19	this	this	DET
etr-25392	5	20	journal	journal	NOUN
etr-25392	5	21	?	?	PUNCT
etr-25392	6	1	we	we	PRON
etr-25392	6	2	recommend	recommend	VERB
etr-25392	6	3	that	that	SCONJ
etr-25392	6	4	you	you	PRON
etr-25392	6	5	review	review	VERB
etr-25392	6	6	the	the	PRON
etr-25392	6	7	about	about	ADP
etr-25392	6	8	the	the	DET
etr-25392	6	9	journal	journal	NOUN
etr-25392	6	10	page	page	NOUN
etr-25392	6	11	for	for	ADP
etr-25392	6	12	the	the	DET
etr-25392	6	13	journal	journal	NOUN
etr-25392	6	14	's	's	PART
etr-25392	6	15	section	section	NOUN
etr-25392	6	16	policies	policy	NOUN
etr-25392	6	17	,	,	PUNCT
etr-25392	6	18	as	as	ADV
etr-25392	6	19	well	well	ADV
etr-25392	6	20	as	as	ADP
etr-25392	6	21	the	the	DET
etr-25392	6	22	author	author	NOUN
etr-25392	6	23	guidelines	guideline	NOUN
etr-25392	6	24	.	.	PUNCT
etr-25392	7	1	authors	author	NOUN
etr-25392	7	2	need	need	VERB
etr-25392	7	3	to	to	PART
etr-25392	7	4	register	register	VERB
etr-25392	7	5	with	with	ADP
etr-25392	7	6	the	the	DET
etr-25392	7	7	journal	journal	NOUN
etr-25392	7	8	prior	prior	ADV
etr-25392	7	9	to	to	ADP
etr-25392	7	10	submitting	submit	VERB
etr-25392	7	11	or	or	CCONJ
etr-25392	7	12	,	,	PUNCT
etr-25392	7	13	if	if	SCONJ
etr-25392	7	14	already	already	ADV
etr-25392	7	15	registered	register	VERB
etr-25392	7	16	,	,	PUNCT
etr-25392	7	17	can	can	AUX
etr-25392	7	18	simply	simply	ADV
etr-25392	7	19	log	log	VERB
etr-25392	7	20	in	in	ADP
etr-25392	7	21	and	and	CCONJ
etr-25392	7	22	begin	begin	VERB
etr-25392	7	23	the	the	DET
etr-25392	7	24	five	five	NUM
etr-25392	7	25	-	-	PUNCT
etr-25392	7	26	step	step	NOUN
etr-25392	7	27	process	process	NOUN
etr-25392	7	28	.	.	PUNCT
etr-25392	8	1	for	for	ADP
etr-25392	8	2	reviewers	reviewer	NOUN
etr-25392	8	3	if	if	SCONJ
etr-25392	8	4	you	you	PRON
etr-25392	8	5	are	be	AUX
etr-25392	8	6	interested	interested	ADJ
etr-25392	8	7	in	in	ADP
etr-25392	8	8	serving	serve	VERB
etr-25392	8	9	as	as	ADP
etr-25392	8	10	a	a	DET
etr-25392	8	11	peer	peer	NOUN
etr-25392	8	12	reviewer	reviewer	NOUN
etr-25392	8	13	,	,	PUNCT
etr-25392	8	14	please	please	INTJ
etr-25392	8	15	register	register	VERB
etr-25392	8	16	with	with	ADP
etr-25392	8	17	the	the	DET
etr-25392	8	18	journal	journal	NOUN
etr-25392	8	19	.	.	PUNCT
etr-25392	9	1	make	make	VERB
etr-25392	9	2	sure	sure	ADJ
etr-25392	9	3	to	to	PART
etr-25392	9	4	select	select	VERB
etr-25392	9	5	that	that	SCONJ
etr-25392	9	6	you	you	PRON
etr-25392	9	7	would	would	AUX
etr-25392	9	8	like	like	VERB
etr-25392	9	9	to	to	PART
etr-25392	9	10	be	be	AUX
etr-25392	9	11	contacted	contact	VERB
etr-25392	9	12	to	to	PART
etr-25392	9	13	review	review	VERB
etr-25392	9	14	submissions	submission	NOUN
etr-25392	9	15	for	for	ADP
etr-25392	9	16	this	this	DET
etr-25392	9	17	journal	journal	NOUN
etr-25392	9	18	.	.	PUNCT
etr-25392	10	1	also	also	ADV
etr-25392	10	2	,	,	PUNCT
etr-25392	10	3	be	be	AUX
etr-25392	10	4	sure	sure	ADJ
etr-25392	10	5	to	to	PART
etr-25392	10	6	include	include	VERB
etr-25392	10	7	your	your	PRON
etr-25392	10	8	reviewing	reviewing	NOUN
etr-25392	10	9	interests	interest	NOUN
etr-25392	10	10	,	,	PUNCT
etr-25392	10	11	separated	separate	VERB
etr-25392	10	12	by	by	ADP
etr-25392	10	13	a	a	DET
etr-25392	10	14	comma	comma	NOUN
etr-25392	10	15	.	.	PUNCT
etr-25392	11	1	about	about	ADP
etr-25392	11	2	events	event	NOUN
etr-25392	11	3	and	and	CCONJ
etr-25392	11	4	tourism	tourism	NOUN
etr-25392	11	5	review	review	NOUN
etr-25392	11	6	(	(	PUNCT
etr-25392	11	7	etr	etr	PROPN
etr-25392	11	8	)	)	PUNCT
etr-25392	11	9	etr	etr	PROPN
etr-25392	11	10	aims	aim	VERB
etr-25392	11	11	to	to	PART
etr-25392	11	12	advance	advance	VERB
etr-25392	11	13	the	the	DET
etr-25392	11	14	delivery	delivery	NOUN
etr-25392	11	15	of	of	ADP
etr-25392	11	16	events	event	NOUN
etr-25392	11	17	,	,	PUNCT
etr-25392	11	18	tourism	tourism	NOUN
etr-25392	11	19	and	and	CCONJ
etr-25392	11	20	hospitality	hospitality	NOUN
etr-25392	11	21	products	product	NOUN
etr-25392	11	22	and	and	CCONJ
etr-25392	11	23	services	service	NOUN
etr-25392	11	24	by	by	ADP
etr-25392	11	25	stimulating	stimulate	VERB
etr-25392	11	26	the	the	DET
etr-25392	11	27	submission	submission	NOUN
etr-25392	11	28	of	of	ADP
etr-25392	11	29	papers	paper	NOUN
etr-25392	11	30	from	from	ADP
etr-25392	11	31	both	both	DET
etr-25392	11	32	industry	industry	NOUN
etr-25392	11	33	and	and	CCONJ
etr-25392	11	34	academic	academic	ADJ
etr-25392	11	35	practitioners	practitioner	NOUN
etr-25392	11	36	and	and	CCONJ
etr-25392	11	37	researchers	researcher	NOUN
etr-25392	11	38	.	.	PUNCT
etr-25392	12	1	for	for	ADP
etr-25392	12	2	more	more	ADJ
etr-25392	12	3	information	information	NOUN
etr-25392	12	4	about	about	ADP
etr-25392	12	5	etr	etr	PROPN
etr-25392	12	6	visit	visit	VERB
etr-25392	12	7	the	the	DET
etr-25392	12	8	events	event	NOUN
etr-25392	12	9	and	and	CCONJ
etr-25392	12	10	tourism	tourism	NOUN
etr-25392	12	11	review	review	NOUN
etr-25392	12	12	.	.	PUNCT
etr-25392	13	1	recommended	recommend	VERB
etr-25392	13	2	citation	citation	NOUN
etr-25392	13	3	mcdowall	mcdowall	NOUN
etr-25392	13	4	,	,	PUNCT
etr-25392	13	5	s.	s.	PROPN
etr-25392	13	6	&	&	CCONJ
etr-25392	13	7	jia	jia	PROPN
etr-25392	13	8	,	,	PUNCT
etr-25392	13	9	w.	w.	PROPN
etr-25392	13	10	(	(	PUNCT
etr-25392	13	11	2021	2021	NUM
etr-25392	13	12	)	)	PUNCT
etr-25392	13	13	.	.	PUNCT
etr-25392	14	1	dining	dining	NOUN
etr-25392	14	2	satisfaction	satisfaction	NOUN
etr-25392	14	3	with	with	ADP
etr-25392	14	4	quick	quick	ADJ
etr-25392	14	5	service	service	NOUN
etr-25392	14	6	restaurants	restaurant	NOUN
etr-25392	14	7	among	among	ADP
etr-25392	14	8	college	college	NOUN
etr-25392	14	9	students	student	NOUN
etr-25392	14	10	.	.	PUNCT
etr-25392	15	1	events	event	NOUN
etr-25392	15	2	and	and	CCONJ
etr-25392	15	3	tourism	tourism	NOUN
etr-25392	15	4	review	review	NOUN
etr-25392	15	5	,	,	PUNCT
etr-25392	15	6	4(1	4(1	NOUN
etr-25392	15	7	)	)	PUNCT
etr-25392	15	8	,	,	PUNCT
etr-25392	15	9	14	14	NUM
etr-25392	15	10	-	-	SYM
etr-25392	15	11	29	29	NUM
etr-25392	15	12	.	.	PUNCT
etr-25392	16	1	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
etr-25392	16	2	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
etr-25392	16	3	mailto:smcdowall@atu.edu	mailto:smcdowall@atu.edu	PROPN
etr-25392	17	1	http://journals.iupui.edu/index.php/jet/about	http://journals.iupui.edu/index.php/jet/about	PROPN
etr-25392	17	2	http://journals.iupui.edu/index.php/jet/about/submissions#authorguidelines	http://journals.iupui.edu/index.php/jet/about/submissions#authorguideline	NOUN
etr-25392	17	3	http://journals.iupui.edu/index.php/jet/user/register	http://journals.iupui.edu/index.php/jet/user/register	X
etr-25392	17	4	http://journals.iupui.edu/index.php/jet/user/register	http://journals.iupui.edu/index.php/jet/user/register	NOUN
etr-25392	17	5	http://journals.iupui.edu/index.php/index/login	http://journals.iupui.edu/index.php/index/login	PROPN
etr-25392	17	6	https://journals.iupui.edu/index.php/etr/user/register	https://journals.iupui.edu/index.php/etr/user/register	NOUN
etr-25392	17	7	http://journals.iupui.edu/index.php/etr	http://journals.iupui.edu/index.php/etr	NOUN
etr-25392	17	8	mcdowall	mcdowall	NOUN
etr-25392	17	9	,	,	PUNCT
etr-25392	17	10	s.	s.	PROPN
etr-25392	17	11	&	&	CCONJ
etr-25392	17	12	jia	jia	PROPN
etr-25392	17	13	,	,	PUNCT
etr-25392	17	14	w.	w.	PROPN
etr-25392	17	15	(	(	PUNCT
etr-25392	17	16	2021	2021	NUM
etr-25392	17	17	)	)	PUNCT
etr-25392	17	18	/	/	SYM
etr-25392	17	19	events	event	NOUN
etr-25392	17	20	and	and	CCONJ
etr-25392	17	21	tourism	tourism	NOUN
etr-25392	17	22	review	review	NOUN
etr-25392	17	23	,	,	PUNCT
etr-25392	17	24	4(1	4(1	NOUN
etr-25392	17	25	)	)	PUNCT
etr-25392	17	26	,	,	PUNCT
etr-25392	17	27	14	14	NUM
etr-25392	17	28	-	-	SYM
etr-25392	17	29	29	29	NUM
etr-25392	17	30	.	.	PUNCT
etr-25392	17	31	15	15	NUM
etr-25392	17	32	events	event	NOUN
etr-25392	17	33	and	and	CCONJ
etr-25392	17	34	tourism	tourism	NOUN
etr-25392	17	35	review	review	NOUN
etr-25392	17	36	vol	vol	NOUN
etr-25392	17	37	.	.	PROPN
etr-25392	17	38	4	4	NUM
etr-25392	17	39	no	no	NOUN
etr-25392	17	40	.	.	NOUN
etr-25392	17	41	1	1	NUM
etr-25392	17	42	(	(	PUNCT
etr-25392	17	43	2021	2021	NUM
etr-25392	17	44	)	)	PUNCT
etr-25392	17	45	,	,	PUNCT
etr-25392	17	46	14	14	NUM
etr-25392	17	47	-	-	SYM
etr-25392	17	48	29	29	NUM
etr-25392	17	49	,	,	PUNCT
etr-25392	17	50	doi	doi	NOUN
etr-25392	17	51	:	:	PUNCT
etr-25392	17	52	10.18060/25392	10.18060/25392	NUM
etr-25392	17	53	copyright	copyright	NOUN
etr-25392	17	54	©	©	PROPN
etr-25392	17	55	2021	2021	NUM
etr-25392	17	56	siriporn	siriporn	ADJ
etr-25392	17	57	mcdowall	mcdowall	NOUN
etr-25392	17	58	and	and	CCONJ
etr-25392	17	59	weijia	weijia	PROPN
etr-25392	17	60	jia	jia	PROPN
etr-25392	18	1	this	this	DET
etr-25392	18	2	work	work	NOUN
etr-25392	18	3	is	be	AUX
etr-25392	18	4	licensed	license	VERB
etr-25392	18	5	under	under	ADP
etr-25392	18	6	a	a	DET
etr-25392	18	7	creative	creative	ADJ
etr-25392	18	8	commons	common	NOUN
etr-25392	18	9	attribution	attribution	NOUN
etr-25392	18	10	4.0	4.0	NUM
etr-25392	18	11	international	international	ADJ
etr-25392	18	12	license	license	NOUN
etr-25392	18	13	.	.	PUNCT
etr-25392	19	1	abstract	abstract	ADJ
etr-25392	19	2	the	the	DET
etr-25392	19	3	purposes	purpose	NOUN
etr-25392	19	4	of	of	ADP
etr-25392	19	5	this	this	DET
etr-25392	19	6	research	research	NOUN
etr-25392	19	7	were	be	AUX
etr-25392	19	8	to	to	PART
etr-25392	19	9	investigate	investigate	VERB
etr-25392	19	10	the	the	DET
etr-25392	19	11	reasons	reason	NOUN
etr-25392	19	12	why	why	SCONJ
etr-25392	19	13	college	college	NOUN
etr-25392	19	14	students	student	NOUN
etr-25392	19	15	enjoy	enjoy	VERB
etr-25392	19	16	fast	fast	ADJ
etr-25392	19	17	food	food	NOUN
etr-25392	19	18	and	and	CCONJ
etr-25392	19	19	why	why	SCONJ
etr-25392	19	20	fast	fast	ADJ
etr-25392	19	21	food	food	NOUN
etr-25392	19	22	is	be	AUX
etr-25392	19	23	popular	popular	ADJ
etr-25392	19	24	among	among	ADP
etr-25392	19	25	college	college	NOUN
etr-25392	19	26	students	student	NOUN
etr-25392	19	27	.	.	PUNCT
etr-25392	20	1	there	there	PRON
etr-25392	20	2	were	be	VERB
etr-25392	20	3	313	313	NUM
etr-25392	20	4	respondents	respondent	NOUN
etr-25392	20	5	participating	participate	VERB
etr-25392	20	6	in	in	ADP
etr-25392	20	7	this	this	DET
etr-25392	20	8	study	study	NOUN
etr-25392	20	9	.	.	PUNCT
etr-25392	21	1	the	the	DET
etr-25392	21	2	majority	majority	NOUN
etr-25392	21	3	of	of	ADP
etr-25392	21	4	them	they	PRON
etr-25392	21	5	were	be	AUX
etr-25392	21	6	male	male	ADJ
etr-25392	21	7	,	,	PUNCT
etr-25392	21	8	between	between	ADP
etr-25392	21	9	18	18	NUM
etr-25392	21	10	-	-	SYM
etr-25392	21	11	24	24	NUM
etr-25392	21	12	years	year	NOUN
etr-25392	21	13	of	of	ADP
etr-25392	21	14	age	age	NOUN
etr-25392	21	15	,	,	PUNCT
etr-25392	21	16	single	single	ADJ
etr-25392	21	17	,	,	PUNCT
etr-25392	21	18	and	and	CCONJ
etr-25392	21	19	they	they	PRON
etr-25392	21	20	were	be	AUX
etr-25392	21	21	freshmen	freshman	NOUN
etr-25392	21	22	and	and	CCONJ
etr-25392	21	23	sophomores	sophomore	NOUN
etr-25392	21	24	.	.	PUNCT
etr-25392	22	1	on	on	ADP
etr-25392	22	2	average	average	ADJ
etr-25392	22	3	,	,	PUNCT
etr-25392	22	4	they	they	PRON
etr-25392	22	5	visited	visit	VERB
etr-25392	22	6	the	the	DET
etr-25392	22	7	restaurant	restaurant	NOUN
etr-25392	22	8	3	3	NUM
etr-25392	22	9	times	time	NOUN
etr-25392	22	10	a	a	DET
etr-25392	22	11	week	week	NOUN
etr-25392	22	12	.	.	PUNCT
etr-25392	23	1	friends	friend	NOUN
etr-25392	23	2	and	and	CCONJ
etr-25392	23	3	family	family	NOUN
etr-25392	23	4	were	be	AUX
etr-25392	23	5	their	their	PRON
etr-25392	23	6	major	major	ADJ
etr-25392	23	7	source	source	NOUN
etr-25392	23	8	of	of	ADP
etr-25392	23	9	information	information	NOUN
etr-25392	23	10	,	,	PUNCT
etr-25392	23	11	followed	follow	VERB
etr-25392	23	12	by	by	ADP
etr-25392	23	13	driveby	driveby	NOUN
etr-25392	23	14	,	,	PUNCT
etr-25392	23	15	the	the	DET
etr-25392	23	16	restaurant	restaurant	NOUN
etr-25392	23	17	sign	sign	NOUN
etr-25392	23	18	,	,	PUNCT
etr-25392	23	19	social	social	ADJ
etr-25392	23	20	media	medium	NOUN
etr-25392	23	21	,	,	PUNCT
etr-25392	23	22	and	and	CCONJ
etr-25392	23	23	billboard	billboard	NOUN
etr-25392	23	24	.	.	PUNCT
etr-25392	24	1	respondents	respondent	NOUN
etr-25392	24	2	were	be	AUX
etr-25392	24	3	most	most	ADV
etr-25392	24	4	satisfied	satisfied	ADJ
etr-25392	24	5	with	with	ADP
etr-25392	24	6	billing	billing	NOUN
etr-25392	24	7	was	be	AUX
etr-25392	24	8	accurate	accurate	ADJ
etr-25392	24	9	,	,	PUNCT
etr-25392	24	10	operation	operation	NOUN
etr-25392	24	11	hours	hour	NOUN
etr-25392	24	12	were	be	AUX
etr-25392	24	13	convenient	convenient	ADJ
etr-25392	24	14	,	,	PUNCT
etr-25392	24	15	received	receive	VERB
etr-25392	24	16	food	food	NOUN
etr-25392	24	17	as	as	SCONJ
etr-25392	24	18	ordered	order	VERB
etr-25392	24	19	,	,	PUNCT
etr-25392	24	20	menu	menu	NOUN
etr-25392	24	21	was	be	AUX
etr-25392	24	22	easy	easy	ADJ
etr-25392	24	23	to	to	PART
etr-25392	24	24	read	read	VERB
etr-25392	24	25	and	and	CCONJ
etr-25392	24	26	order	order	NOUN
etr-25392	24	27	,	,	PUNCT
etr-25392	24	28	and	and	CCONJ
etr-25392	24	29	seat	seat	NOUN
etr-25392	24	30	availability	availability	NOUN
etr-25392	24	31	.	.	PUNCT
etr-25392	25	1	those	those	PRON
etr-25392	25	2	who	who	PRON
etr-25392	25	3	were	be	AUX
etr-25392	25	4	satisfied	satisfied	ADJ
etr-25392	25	5	with	with	ADP
etr-25392	25	6	the	the	DET
etr-25392	25	7	restaurant	restaurant	NOUN
etr-25392	25	8	would	would	AUX
etr-25392	25	9	come	come	VERB
etr-25392	25	10	back	back	ADV
etr-25392	25	11	and	and	CCONJ
etr-25392	25	12	recommend	recommend	VERB
etr-25392	25	13	their	their	PRON
etr-25392	25	14	friends	friend	NOUN
etr-25392	25	15	and	and	CCONJ
etr-25392	25	16	relatives	relative	NOUN
etr-25392	25	17	to	to	PART
etr-25392	25	18	patron	patron	VERB
etr-25392	25	19	the	the	DET
etr-25392	25	20	restaurant	restaurant	NOUN
etr-25392	25	21	.	.	PUNCT
etr-25392	26	1	keywords	keyword	NOUN
etr-25392	26	2	:	:	PUNCT
etr-25392	26	3	fast	fast	ADJ
etr-25392	26	4	food	food	NOUN
etr-25392	26	5	,	,	PUNCT
etr-25392	26	6	quick	quick	ADJ
etr-25392	26	7	service	service	NOUN
etr-25392	26	8	restaurant	restaurant	NOUN
etr-25392	26	9	,	,	PUNCT
etr-25392	26	10	college	college	NOUN
etr-25392	26	11	students	student	NOUN
etr-25392	26	12	,	,	PUNCT
etr-25392	26	13	customer	customer	NOUN
etr-25392	26	14	satisfaction	satisfaction	NOUN
etr-25392	26	15	introduction	introduction	NOUN
etr-25392	26	16	“	"	PUNCT
etr-25392	26	17	which	which	DET
etr-25392	26	18	quick	quick	ADJ
etr-25392	26	19	service	service	NOUN
etr-25392	26	20	restaurants	restaurant	NOUN
etr-25392	26	21	do	do	AUX
etr-25392	26	22	college	college	NOUN
etr-25392	26	23	students	student	NOUN
etr-25392	26	24	like	like	VERB
etr-25392	26	25	to	to	PART
etr-25392	26	26	eat	eat	VERB
etr-25392	26	27	?	?	PUNCT
etr-25392	26	28	”	"	PUNCT
etr-25392	26	29	,	,	PUNCT
etr-25392	26	30	“	"	PUNCT
etr-25392	26	31	why	why	SCONJ
etr-25392	26	32	do	do	AUX
etr-25392	26	33	they	they	PRON
etr-25392	26	34	eat	eat	VERB
etr-25392	26	35	there	there	ADV
etr-25392	26	36	?	?	PUNCT
etr-25392	26	37	”	"	PUNCT
etr-25392	26	38	,	,	PUNCT
etr-25392	26	39	“	"	PUNCT
etr-25392	26	40	who	who	PRON
etr-25392	26	41	went	go	VERB
etr-25392	26	42	with	with	ADP
etr-25392	26	43	them	they	PRON
etr-25392	26	44	?	?	PUNCT
etr-25392	26	45	”	"	PUNCT
etr-25392	26	46	,	,	PUNCT
etr-25392	26	47	and	and	CCONJ
etr-25392	26	48	“	"	PUNCT
etr-25392	26	49	how	how	SCONJ
etr-25392	26	50	often	often	ADV
etr-25392	26	51	do	do	AUX
etr-25392	26	52	they	they	PRON
etr-25392	26	53	go	go	VERB
etr-25392	26	54	there	there	ADV
etr-25392	26	55	?	?	PUNCT
etr-25392	26	56	”	"	PUNCT
etr-25392	27	1	these	these	PRON
etr-25392	27	2	are	be	AUX
etr-25392	27	3	questions	question	NOUN
etr-25392	27	4	come	come	VERB
etr-25392	27	5	to	to	ADP
etr-25392	27	6	mind	mind	NOUN
etr-25392	27	7	for	for	ADP
etr-25392	27	8	this	this	DET
etr-25392	27	9	study	study	NOUN
etr-25392	27	10	when	when	SCONJ
etr-25392	27	11	seeing	see	VERB
etr-25392	27	12	the	the	DET
etr-25392	27	13	main	main	ADJ
etr-25392	27	14	street	street	NOUN
etr-25392	27	15	of	of	ADP
etr-25392	27	16	the	the	DET
etr-25392	27	17	main	main	ADJ
etr-25392	27	18	campus	campus	NOUN
etr-25392	27	19	of	of	ADP
etr-25392	27	20	nearly	nearly	ADV
etr-25392	27	21	every	every	PRON
etr-25392	27	22	university	university	NOUN
etr-25392	27	23	in	in	ADP
etr-25392	27	24	the	the	DET
etr-25392	27	25	united	united	PROPN
etr-25392	27	26	states	states	PROPN
etr-25392	27	27	is	be	AUX
etr-25392	27	28	surrounded	surround	VERB
etr-25392	27	29	by	by	ADP
etr-25392	27	30	fast	fast	ADJ
etr-25392	27	31	food	food	NOUN
etr-25392	27	32	restaurants	restaurant	NOUN
etr-25392	27	33	and	and	CCONJ
etr-25392	27	34	crowded	crowd	VERB
etr-25392	27	35	by	by	ADP
etr-25392	27	36	college	college	NOUN
etr-25392	27	37	students	student	NOUN
etr-25392	27	38	.	.	PUNCT
etr-25392	28	1	it	it	PRON
etr-25392	28	2	is	be	AUX
etr-25392	28	3	evident	evident	ADJ
etr-25392	28	4	that	that	SCONJ
etr-25392	28	5	fast	fast	ADJ
etr-25392	28	6	food	food	NOUN
etr-25392	28	7	restaurants	restaurant	NOUN
etr-25392	28	8	must	must	AUX
etr-25392	28	9	offer	offer	VERB
etr-25392	28	10	what	what	PRON
etr-25392	28	11	college	college	NOUN
etr-25392	28	12	students	student	NOUN
etr-25392	28	13	want	want	VERB
etr-25392	28	14	at	at	ADP
etr-25392	28	15	the	the	DET
etr-25392	28	16	price	price	NOUN
etr-25392	28	17	they	they	PRON
etr-25392	28	18	can	can	AUX
etr-25392	28	19	afford	afford	VERB
etr-25392	28	20	to	to	PART
etr-25392	28	21	have	have	VERB
etr-25392	28	22	them	they	PRON
etr-25392	28	23	as	as	ADP
etr-25392	28	24	their	their	PRON
etr-25392	28	25	clientele	clientele	NOUN
etr-25392	28	26	.	.	PUNCT
etr-25392	29	1	quick	quick	ADJ
etr-25392	29	2	service	service	NOUN
etr-25392	29	3	restaurants	restaurant	NOUN
etr-25392	29	4	(	(	PUNCT
etr-25392	29	5	qsr	qsr	NOUN
etr-25392	29	6	)	)	PUNCT
etr-25392	29	7	foodservice	foodservice	NOUN
etr-25392	29	8	includes	include	VERB
etr-25392	29	9	restaurants	restaurant	NOUN
etr-25392	29	10	and	and	CCONJ
etr-25392	29	11	qsrs	qsrs	NOUN
etr-25392	29	12	is	be	AUX
etr-25392	29	13	a	a	DET
etr-25392	29	14	major	major	ADJ
etr-25392	29	15	segment	segment	NOUN
etr-25392	29	16	of	of	ADP
etr-25392	29	17	the	the	DET
etr-25392	29	18	hospitality	hospitality	NOUN
etr-25392	29	19	industry	industry	NOUN
etr-25392	29	20	.	.	PUNCT
etr-25392	30	1	unique	unique	ADJ
etr-25392	30	2	characteristics	characteristic	NOUN
etr-25392	30	3	of	of	ADP
etr-25392	30	4	the	the	DET
etr-25392	30	5	hospitality	hospitality	NOUN
etr-25392	30	6	industry	industry	NOUN
etr-25392	30	7	,	,	PUNCT
etr-25392	30	8	such	such	ADJ
etr-25392	30	9	as	as	ADP
etr-25392	30	10	intangibility	intangibility	NOUN
etr-25392	30	11	,	,	PUNCT
etr-25392	30	12	inseparability	inseparability	NOUN
etr-25392	30	13	,	,	PUNCT
etr-25392	30	14	perishability	perishability	NOUN
etr-25392	30	15	,	,	PUNCT
etr-25392	30	16	and	and	CCONJ
etr-25392	30	17	variability	variability	NOUN
etr-25392	30	18	create	create	VERB
etr-25392	30	19	challenges	challenge	NOUN
etr-25392	30	20	for	for	ADP
etr-25392	30	21	conducting	conduct	VERB
etr-25392	30	22	business	business	NOUN
etr-25392	30	23	.	.	PUNCT
etr-25392	31	1	in	in	ADP
etr-25392	31	2	restaurants	restaurant	NOUN
etr-25392	31	3	,	,	PUNCT
etr-25392	31	4	there	there	PRON
etr-25392	31	5	is	be	VERB
etr-25392	31	6	interaction	interaction	NOUN
etr-25392	31	7	between	between	ADP
etr-25392	31	8	service	service	NOUN
etr-25392	31	9	providers	provider	NOUN
etr-25392	31	10	who	who	PRON
etr-25392	31	11	provide	provide	VERB
etr-25392	31	12	and	and	CCONJ
etr-25392	31	13	deliver	deliver	VERB
etr-25392	31	14	food	food	NOUN
etr-25392	31	15	to	to	ADP
etr-25392	31	16	customers	customer	NOUN
etr-25392	31	17	and	and	CCONJ
etr-25392	31	18	customers	customer	NOUN
etr-25392	31	19	who	who	PRON
etr-25392	31	20	receive	receive	VERB
etr-25392	31	21	such	such	ADJ
etr-25392	31	22	services	service	NOUN
etr-25392	31	23	.	.	PUNCT
etr-25392	32	1	service	service	NOUN
etr-25392	32	2	providers	provider	NOUN
etr-25392	32	3	vary	vary	VERB
etr-25392	32	4	in	in	ADP
etr-25392	32	5	skill	skill	NOUN
etr-25392	32	6	and	and	CCONJ
etr-25392	32	7	passion	passion	NOUN
etr-25392	32	8	to	to	PART
etr-25392	32	9	provide	provide	VERB
etr-25392	32	10	service	service	NOUN
etr-25392	32	11	.	.	PUNCT
etr-25392	33	1	simultaneously	simultaneously	ADV
etr-25392	33	2	,	,	PUNCT
etr-25392	33	3	customers	customer	NOUN
etr-25392	33	4	differ	differ	VERB
etr-25392	33	5	in	in	ADP
etr-25392	33	6	taste	taste	NOUN
etr-25392	33	7	,	,	PUNCT
etr-25392	33	8	choice	choice	NOUN
etr-25392	33	9	of	of	ADP
etr-25392	33	10	food	food	NOUN
etr-25392	33	11	,	,	PUNCT
etr-25392	33	12	experience	experience	NOUN
etr-25392	33	13	,	,	PUNCT
etr-25392	33	14	and	and	CCONJ
etr-25392	33	15	expectations	expectation	NOUN
etr-25392	33	16	.	.	PUNCT
etr-25392	34	1	differences	difference	NOUN
etr-25392	34	2	in	in	ADP
etr-25392	34	3	service	service	NOUN
etr-25392	34	4	providers	provider	NOUN
etr-25392	34	5	and	and	CCONJ
etr-25392	34	6	customers	customer	NOUN
etr-25392	34	7	,	,	PUNCT
etr-25392	34	8	together	together	ADV
etr-25392	34	9	with	with	ADP
etr-25392	34	10	the	the	DET
etr-25392	34	11	required	require	VERB
etr-25392	34	12	customer	customer	NOUN
etr-25392	34	13	involvement	involvement	NOUN
etr-25392	34	14	in	in	ADP
etr-25392	34	15	the	the	DET
etr-25392	34	16	delivery	delivery	NOUN
etr-25392	34	17	process	process	NOUN
etr-25392	34	18	intensify	intensify	VERB
etr-25392	34	19	the	the	DET
etr-25392	34	20	relationship	relationship	NOUN
etr-25392	34	21	between	between	ADP
etr-25392	34	22	service	service	NOUN
etr-25392	34	23	providers	provider	NOUN
etr-25392	34	24	and	and	CCONJ
etr-25392	34	25	customers	customer	NOUN
etr-25392	34	26	and	and	CCONJ
etr-25392	34	27	create	create	VERB
etr-25392	34	28	a	a	DET
etr-25392	34	29	challenge	challenge	NOUN
etr-25392	34	30	for	for	SCONJ
etr-25392	34	31	customers	customer	NOUN
etr-25392	34	32	to	to	PART
etr-25392	34	33	evaluate	evaluate	VERB
etr-25392	34	34	the	the	DET
etr-25392	34	35	quality	quality	NOUN
etr-25392	34	36	of	of	ADP
etr-25392	34	37	food	food	NOUN
etr-25392	34	38	or	or	CCONJ
etr-25392	34	39	quality	quality	NOUN
etr-25392	34	40	of	of	ADP
etr-25392	34	41	service	service	NOUN
etr-25392	34	42	they	they	PRON
etr-25392	34	43	received	receive	VERB
etr-25392	34	44	.	.	PUNCT
etr-25392	35	1	like	like	INTJ
etr-25392	35	2	with	with	ADP
etr-25392	35	3	other	other	ADJ
etr-25392	35	4	businesses	business	NOUN
etr-25392	35	5	,	,	PUNCT
etr-25392	35	6	the	the	DET
etr-25392	35	7	goal	goal	NOUN
etr-25392	35	8	of	of	ADP
etr-25392	35	9	restaurants	restaurant	NOUN
etr-25392	35	10	is	be	AUX
etr-25392	35	11	to	to	PART
etr-25392	35	12	make	make	VERB
etr-25392	35	13	a	a	DET
etr-25392	35	14	profit	profit	NOUN
etr-25392	35	15	,	,	PUNCT
etr-25392	35	16	and	and	CCONJ
etr-25392	35	17	in	in	ADP
etr-25392	35	18	order	order	NOUN
etr-25392	35	19	to	to	PART
etr-25392	35	20	do	do	AUX
etr-25392	35	21	so	so	ADV
etr-25392	35	22	restaurants	restaurant	NOUN
etr-25392	35	23	need	need	VERB
etr-25392	35	24	to	to	PART
etr-25392	35	25	pay	pay	VERB
etr-25392	35	26	attention	attention	NOUN
etr-25392	35	27	to	to	ADP
etr-25392	35	28	their	their	PRON
etr-25392	35	29	customers	customer	NOUN
etr-25392	35	30	whose	whose	DET
etr-25392	35	31	evaluations	evaluation	NOUN
etr-25392	35	32	and	and	CCONJ
etr-25392	35	33	satisfaction	satisfaction	NOUN
etr-25392	35	34	with	with	ADP
etr-25392	35	35	products	product	NOUN
etr-25392	35	36	and	and	CCONJ
etr-25392	35	37	services	service	NOUN
etr-25392	35	38	received	receive	VERB
etr-25392	35	39	impact	impact	NOUN
etr-25392	35	40	their	their	PRON
etr-25392	35	41	experiences	experience	NOUN
etr-25392	35	42	and	and	CCONJ
etr-25392	35	43	decisions	decision	NOUN
etr-25392	35	44	to	to	PART
etr-25392	35	45	support	support	VERB
etr-25392	35	46	the	the	DET
etr-25392	35	47	business	business	NOUN
etr-25392	35	48	(	(	PUNCT
etr-25392	35	49	walker	walker	NOUN
etr-25392	35	50	,	,	PUNCT
etr-25392	35	51	2017	2017	NUM
etr-25392	35	52	)	)	PUNCT
etr-25392	35	53	.	.	PUNCT
etr-25392	36	1	for	for	ADP
etr-25392	36	2	this	this	DET
etr-25392	36	3	study	study	NOUN
etr-25392	36	4	,	,	PUNCT
etr-25392	36	5	a	a	DET
etr-25392	36	6	fast	fast	ADJ
etr-25392	36	7	food	food	NOUN
etr-25392	36	8	or	or	CCONJ
etr-25392	36	9	qsr	qsr	NOUN
etr-25392	36	10	is	be	AUX
etr-25392	36	11	defined	define	VERB
etr-25392	36	12	as	as	ADP
etr-25392	36	13	a	a	DET
etr-25392	36	14	type	type	NOUN
etr-25392	36	15	of	of	ADP
etr-25392	36	16	establishment	establishment	NOUN
etr-25392	36	17	that	that	PRON
etr-25392	36	18	offers	offer	VERB
etr-25392	36	19	a	a	DET
etr-25392	36	20	limited	limited	ADJ
etr-25392	36	21	menu	menu	NOUN
etr-25392	36	22	at	at	ADP
etr-25392	36	23	an	an	DET
etr-25392	36	24	inexpensive	inexpensive	ADJ
etr-25392	36	25	price	price	NOUN
etr-25392	36	26	,	,	PUNCT
etr-25392	36	27	with	with	ADP
etr-25392	36	28	limited	limited	ADJ
etr-25392	36	29	food	food	NOUN
etr-25392	36	30	preparation	preparation	NOUN
etr-25392	36	31	time	time	NOUN
etr-25392	36	32	,	,	PUNCT
etr-25392	36	33	providing	provide	VERB
etr-25392	36	34	fast	fast	ADJ
etr-25392	36	35	service	service	NOUN
etr-25392	36	36	although	although	SCONJ
etr-25392	36	37	employing	employ	VERB
etr-25392	36	38	a	a	DET
etr-25392	36	39	minimum	minimum	ADJ
etr-25392	36	40	number	number	NOUN
etr-25392	36	41	of	of	ADP
etr-25392	36	42	employees	employee	NOUN
etr-25392	36	43	.	.	PUNCT
etr-25392	37	1	limited	limited	ADJ
etr-25392	37	2	menus	menu	NOUN
etr-25392	37	3	enable	enable	VERB
etr-25392	37	4	customers	customer	NOUN
etr-25392	37	5	to	to	PART
etr-25392	37	6	make	make	VERB
etr-25392	37	7	quick	quick	ADJ
etr-25392	37	8	decisions	decision	NOUN
etr-25392	37	9	,	,	PUNCT
etr-25392	37	10	leading	lead	VERB
etr-25392	37	11	to	to	ADP
etr-25392	37	12	shortened	shorten	VERB
etr-25392	37	13	waiting	waiting	NOUN
etr-25392	37	14	and	and	CCONJ
etr-25392	37	15	order	order	NOUN
etr-25392	37	16	lines	line	NOUN
etr-25392	37	17	,	,	PUNCT
etr-25392	37	18	and	and	CCONJ
etr-25392	37	19	increasing	increase	VERB
etr-25392	37	20	customer	customer	NOUN
etr-25392	37	21	satisfaction	satisfaction	NOUN
etr-25392	37	22	.	.	PUNCT
etr-25392	38	1	they	they	PRON
etr-25392	38	2	enable	enable	VERB
etr-25392	38	3	restaurants	restaurant	NOUN
etr-25392	38	4	to	to	PART
etr-25392	38	5	hire	hire	VERB
etr-25392	38	6	unskilled	unskilled	ADJ
etr-25392	38	7	employees	employee	NOUN
etr-25392	38	8	and	and	CCONJ
etr-25392	38	9	spend	spend	VERB
etr-25392	38	10	limited	limited	ADJ
etr-25392	38	11	time	time	NOUN
etr-25392	38	12	in	in	ADP
etr-25392	38	13	training	train	VERB
etr-25392	38	14	them	they	PRON
etr-25392	38	15	to	to	PART
etr-25392	38	16	cook	cook	VERB
etr-25392	38	17	or	or	CCONJ
etr-25392	38	18	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
etr-25392	38	19	mcdowall	mcdowall	NOUN
etr-25392	38	20	,	,	PUNCT
etr-25392	38	21	s.	s.	PROPN
etr-25392	38	22	&	&	CCONJ
etr-25392	38	23	jia	jia	PROPN
etr-25392	38	24	,	,	PUNCT
etr-25392	38	25	w.	w.	PROPN
etr-25392	38	26	(	(	PUNCT
etr-25392	38	27	2021	2021	NUM
etr-25392	38	28	)	)	PUNCT
etr-25392	38	29	/	/	SYM
etr-25392	38	30	events	event	NOUN
etr-25392	38	31	and	and	CCONJ
etr-25392	38	32	tourism	tourism	NOUN
etr-25392	38	33	review	review	NOUN
etr-25392	38	34	,	,	PUNCT
etr-25392	38	35	4(1	4(1	NOUN
etr-25392	38	36	)	)	PUNCT
etr-25392	38	37	,	,	PUNCT
etr-25392	38	38	14	14	NUM
etr-25392	38	39	-	-	SYM
etr-25392	38	40	29	29	NUM
etr-25392	38	41	.	.	PUNCT
etr-25392	39	1	16	16	NUM
etr-25392	39	2	events	event	NOUN
etr-25392	39	3	and	and	CCONJ
etr-25392	39	4	tourism	tourism	NOUN
etr-25392	39	5	review	review	NOUN
etr-25392	39	6	vol	vol	NOUN
etr-25392	39	7	.	.	PROPN
etr-25392	39	8	4	4	NUM
etr-25392	39	9	no	no	NOUN
etr-25392	39	10	.	.	NOUN
etr-25392	39	11	1	1	NUM
etr-25392	39	12	(	(	PUNCT
etr-25392	39	13	2021	2021	NUM
etr-25392	39	14	)	)	PUNCT
etr-25392	39	15	,	,	PUNCT
etr-25392	39	16	14	14	NUM
etr-25392	39	17	-	-	SYM
etr-25392	39	18	29	29	NUM
etr-25392	39	19	,	,	PUNCT
etr-25392	39	20	doi	doi	NOUN
etr-25392	39	21	:	:	PUNCT
etr-25392	39	22	10.18060/25392	10.18060/25392	NUM
etr-25392	39	23	copyright	copyright	NOUN
etr-25392	39	24	©	©	PROPN
etr-25392	39	25	2021	2021	NUM
etr-25392	39	26	siriporn	siriporn	ADJ
etr-25392	39	27	mcdowall	mcdowall	NOUN
etr-25392	39	28	and	and	CCONJ
etr-25392	39	29	weijia	weijia	PROPN
etr-25392	39	30	jia	jia	PROPN
etr-25392	40	1	this	this	DET
etr-25392	40	2	work	work	NOUN
etr-25392	40	3	is	be	AUX
etr-25392	40	4	licensed	license	VERB
etr-25392	40	5	under	under	ADP
etr-25392	40	6	a	a	DET
etr-25392	40	7	creative	creative	ADJ
etr-25392	40	8	commons	common	NOUN
etr-25392	40	9	attribution	attribution	NOUN
etr-25392	40	10	4.0	4.0	NUM
etr-25392	40	11	international	international	ADJ
etr-25392	40	12	license	license	NOUN
etr-25392	40	13	.	.	PUNCT
etr-25392	41	1	serve	serve	VERB
etr-25392	41	2	,	,	PUNCT
etr-25392	41	3	leading	lead	VERB
etr-25392	41	4	to	to	ADP
etr-25392	41	5	less	less	ADJ
etr-25392	41	6	food	food	NOUN
etr-25392	41	7	preparation	preparation	NOUN
etr-25392	41	8	time	time	NOUN
etr-25392	41	9	.	.	PUNCT
etr-25392	42	1	location	location	NOUN
etr-25392	42	2	strategies	strategy	NOUN
etr-25392	42	3	(	(	PUNCT
etr-25392	42	4	makes	make	VERB
etr-25392	42	5	it	it	PRON
etr-25392	42	6	convenient	convenient	ADJ
etr-25392	42	7	for	for	SCONJ
etr-25392	42	8	people	people	NOUN
etr-25392	42	9	to	to	PART
etr-25392	42	10	find	find	VERB
etr-25392	42	11	qsrs	qsr	NOUN
etr-25392	42	12	)	)	PUNCT
etr-25392	42	13	,	,	PUNCT
etr-25392	42	14	limited	limited	ADJ
etr-25392	42	15	menus	menu	NOUN
etr-25392	42	16	,	,	PUNCT
etr-25392	42	17	and	and	CCONJ
etr-25392	42	18	fast	fast	ADJ
etr-25392	42	19	service	service	NOUN
etr-25392	42	20	contribute	contribute	VERB
etr-25392	42	21	to	to	ADP
etr-25392	42	22	the	the	DET
etr-25392	42	23	popularity	popularity	NOUN
etr-25392	42	24	of	of	ADP
etr-25392	42	25	fast	fast	ADJ
etr-25392	42	26	food	food	NOUN
etr-25392	42	27	(	(	PUNCT
etr-25392	42	28	walker	walker	NOUN
etr-25392	42	29	,	,	PUNCT
etr-25392	42	30	2017	2017	NUM
etr-25392	42	31	)	)	PUNCT
etr-25392	42	32	.	.	PUNCT
etr-25392	43	1	throughout	throughout	ADP
etr-25392	43	2	the	the	DET
etr-25392	43	3	history	history	NOUN
etr-25392	43	4	,	,	PUNCT
etr-25392	43	5	qsrs	qsr	VERB
etr-25392	43	6	seem	seem	VERB
etr-25392	43	7	to	to	PART
etr-25392	43	8	adapt	adapt	VERB
etr-25392	43	9	very	very	ADV
etr-25392	43	10	well	well	ADV
etr-25392	43	11	with	with	ADP
etr-25392	43	12	the	the	DET
etr-25392	43	13	crises	crisis	NOUN
etr-25392	43	14	(	(	PUNCT
etr-25392	43	15	i.	i.	PROPN
etr-25392	43	16	e.	e.	PROPN
etr-25392	43	17	,	,	PUNCT
etr-25392	43	18	2008	2008	NUM
etr-25392	43	19	recession	recession	NOUN
etr-25392	43	20	and	and	CCONJ
etr-25392	43	21	2019	2019	NUM
etr-25392	43	22	covid-19	covid-19	PROPN
etr-25392	43	23	pandemic	pandemic	NOUN
etr-25392	43	24	)	)	PUNCT
etr-25392	43	25	.	.	PUNCT
etr-25392	44	1	this	this	PRON
etr-25392	44	2	is	be	AUX
etr-25392	44	3	mainly	mainly	ADV
etr-25392	44	4	due	due	ADJ
etr-25392	44	5	to	to	ADP
etr-25392	44	6	their	their	PRON
etr-25392	44	7	unique	unique	ADJ
etr-25392	44	8	characteristics	characteristic	NOUN
etr-25392	44	9	of	of	ADP
etr-25392	44	10	being	be	AUX
etr-25392	44	11	inexpensive	inexpensive	ADJ
etr-25392	44	12	,	,	PUNCT
etr-25392	44	13	quickly	quickly	ADV
etr-25392	44	14	prepared	prepared	ADJ
etr-25392	44	15	and	and	CCONJ
etr-25392	44	16	served	serve	VERB
etr-25392	44	17	food	food	NOUN
etr-25392	44	18	,	,	PUNCT
etr-25392	44	19	convenient	convenient	ADJ
etr-25392	44	20	locations	location	NOUN
etr-25392	44	21	,	,	PUNCT
etr-25392	44	22	and	and	CCONJ
etr-25392	44	23	less	less	ADJ
etr-25392	44	24	contact	contact	NOUN
etr-25392	44	25	or	or	CCONJ
etr-25392	44	26	interaction	interaction	NOUN
etr-25392	44	27	between	between	ADP
etr-25392	44	28	the	the	DET
etr-25392	44	29	service	service	NOUN
etr-25392	44	30	provider	provider	NOUN
etr-25392	44	31	and	and	CCONJ
etr-25392	44	32	the	the	DET
etr-25392	44	33	customers	customer	NOUN
etr-25392	44	34	.	.	PUNCT
etr-25392	45	1	these	these	PRON
etr-25392	45	2	have	have	AUX
etr-25392	45	3	helped	help	VERB
etr-25392	45	4	qsrs	qsrs	VERB
etr-25392	45	5	to	to	PART
etr-25392	45	6	survive	survive	VERB
etr-25392	45	7	and	and	CCONJ
etr-25392	45	8	sustain	sustain	VERB
etr-25392	45	9	during	during	ADP
etr-25392	45	10	the	the	DET
etr-25392	45	11	pandemic	pandemic	NOUN
etr-25392	45	12	which	which	PRON
etr-25392	45	13	requires	require	VERB
etr-25392	45	14	less	less	ADJ
etr-25392	45	15	contact	contact	NOUN
etr-25392	45	16	or	or	CCONJ
etr-25392	45	17	contactless	contactless	NOUN
etr-25392	45	18	service	service	NOUN
etr-25392	45	19	compared	compare	VERB
etr-25392	45	20	to	to	ADP
etr-25392	45	21	other	other	ADJ
etr-25392	45	22	types	type	NOUN
etr-25392	45	23	of	of	ADP
etr-25392	45	24	restaurants	restaurant	NOUN
etr-25392	45	25	or	or	CCONJ
etr-25392	45	26	businesses	business	NOUN
etr-25392	45	27	.	.	PUNCT
etr-25392	46	1	purpose	purpose	NOUN
etr-25392	46	2	of	of	ADP
etr-25392	46	3	the	the	DET
etr-25392	46	4	study	study	NOUN
etr-25392	46	5	:	:	PUNCT
etr-25392	46	6	as	as	SCONJ
etr-25392	46	7	previously	previously	ADV
etr-25392	46	8	stated	state	VERB
etr-25392	46	9	,	,	PUNCT
etr-25392	46	10	qsrs	qsrs	AUX
etr-25392	46	11	play	play	VERB
etr-25392	46	12	an	an	DET
etr-25392	46	13	important	important	ADJ
etr-25392	46	14	role	role	NOUN
etr-25392	46	15	in	in	ADP
etr-25392	46	16	american	american	PROPN
etr-25392	46	17	’s	’s	PART
etr-25392	46	18	economy	economy	NOUN
etr-25392	46	19	because	because	SCONJ
etr-25392	46	20	of	of	ADP
etr-25392	46	21	its	its	PRON
etr-25392	46	22	affordable	affordable	ADJ
etr-25392	46	23	price	price	NOUN
etr-25392	46	24	,	,	PUNCT
etr-25392	46	25	limited	limited	ADJ
etr-25392	46	26	menu	menu	NOUN
etr-25392	46	27	selection	selection	NOUN
etr-25392	46	28	,	,	PUNCT
etr-25392	46	29	convenient	convenient	ADJ
etr-25392	46	30	location	location	NOUN
etr-25392	46	31	,	,	PUNCT
etr-25392	46	32	and	and	CCONJ
etr-25392	46	33	efficient	efficient	ADJ
etr-25392	46	34	serving	serving	NOUN
etr-25392	46	35	time	time	NOUN
etr-25392	46	36	,	,	PUNCT
etr-25392	46	37	which	which	PRON
etr-25392	46	38	fit	fit	ADJ
etr-25392	46	39	college	college	NOUN
etr-25392	46	40	students	student	NOUN
etr-25392	46	41	’	'	PUNCT
etr-25392	46	42	lifestyles	lifestyle	NOUN
etr-25392	46	43	.	.	PUNCT
etr-25392	47	1	therefore	therefore	ADV
etr-25392	47	2	,	,	PUNCT
etr-25392	47	3	the	the	DET
etr-25392	47	4	purpose	purpose	NOUN
etr-25392	47	5	of	of	ADP
etr-25392	47	6	this	this	DET
etr-25392	47	7	study	study	NOUN
etr-25392	47	8	is	be	AUX
etr-25392	47	9	as	as	SCONJ
etr-25392	47	10	follows	follow	VERB
etr-25392	47	11	:	:	PUNCT
etr-25392	47	12	1	1	X
etr-25392	47	13	.	.	X
etr-25392	47	14	to	to	PART
etr-25392	47	15	analyze	analyze	VERB
etr-25392	47	16	characteristic	characteristic	ADJ
etr-25392	47	17	of	of	ADP
etr-25392	47	18	college	college	NOUN
etr-25392	47	19	students	student	NOUN
etr-25392	47	20	who	who	PRON
etr-25392	47	21	patronize	patronize	VERB
etr-25392	47	22	qsrs	qsr	NOUN
etr-25392	47	23	.	.	PUNCT
etr-25392	48	1	2	2	X
etr-25392	48	2	.	.	PUNCT
etr-25392	48	3	to	to	PART
etr-25392	48	4	analyze	analyze	VERB
etr-25392	48	5	factors	factor	NOUN
etr-25392	48	6	affected	affect	VERB
etr-25392	48	7	satisfaction	satisfaction	NOUN
etr-25392	48	8	among	among	ADP
etr-25392	48	9	college	college	NOUN
etr-25392	48	10	students	student	NOUN
etr-25392	48	11	when	when	SCONJ
etr-25392	48	12	dining	dine	VERB
etr-25392	48	13	at	at	ADP
etr-25392	48	14	qsrs	qsrs	NOUN
etr-25392	48	15	.	.	PUNCT
etr-25392	49	1	3	3	X
etr-25392	49	2	.	.	PUNCT
etr-25392	49	3	to	to	PART
etr-25392	49	4	analyze	analyze	VERB
etr-25392	49	5	a	a	DET
etr-25392	49	6	relationship	relationship	NOUN
etr-25392	49	7	between	between	ADP
etr-25392	49	8	the	the	DET
etr-25392	49	9	affected	affected	ADJ
etr-25392	49	10	factors	factor	NOUN
etr-25392	49	11	and	and	CCONJ
etr-25392	49	12	college	college	NOUN
etr-25392	49	13	students	student	NOUN
etr-25392	49	14	’	'	PUNCT
etr-25392	49	15	loyalty	loyalty	NOUN
etr-25392	49	16	(	(	PUNCT
etr-25392	49	17	return	return	VERB
etr-25392	49	18	to	to	ADP
etr-25392	49	19	the	the	DET
etr-25392	49	20	qsr	qsr	PROPN
etr-25392	49	21	and/or	and/or	CCONJ
etr-25392	49	22	recommend	recommend	VERB
etr-25392	49	23	that	that	SCONJ
etr-25392	49	24	qsr	qsr	NOUN
etr-25392	49	25	to	to	ADP
etr-25392	49	26	their	their	PRON
etr-25392	49	27	friends	friend	NOUN
etr-25392	49	28	and	and	CCONJ
etr-25392	49	29	relatives	relative	NOUN
etr-25392	49	30	)	)	PUNCT
etr-25392	49	31	.	.	PUNCT
etr-25392	50	1	literature	literature	PROPN
etr-25392	50	2	review	review	VERB
etr-25392	50	3	this	this	DET
etr-25392	50	4	study	study	NOUN
etr-25392	50	5	was	be	AUX
etr-25392	50	6	the	the	DET
etr-25392	50	7	application	application	NOUN
etr-25392	50	8	of	of	ADP
etr-25392	50	9	the	the	DET
etr-25392	50	10	“	"	PUNCT
etr-25392	50	11	reasoned	reasoned	ADJ
etr-25392	50	12	action	action	NOUN
etr-25392	50	13	”	"	PUNCT
etr-25392	50	14	theory	theory	NOUN
etr-25392	50	15	,	,	PUNCT
etr-25392	50	16	which	which	PRON
etr-25392	50	17	was	be	AUX
etr-25392	50	18	developed	develop	VERB
etr-25392	50	19	by	by	ADP
etr-25392	50	20	ajzen	ajzen	PROPN
etr-25392	50	21	&	&	CCONJ
etr-25392	50	22	fishbein	fishbein	PROPN
etr-25392	50	23	(	(	PUNCT
etr-25392	50	24	1992	1992	NUM
etr-25392	50	25	)	)	PUNCT
etr-25392	50	26	.	.	PUNCT
etr-25392	51	1	this	this	DET
etr-25392	51	2	theory	theory	NOUN
etr-25392	51	3	stated	state	VERB
etr-25392	51	4	that	that	SCONJ
etr-25392	51	5	a	a	DET
etr-25392	51	6	person	person	NOUN
etr-25392	51	7	’s	’s	PART
etr-25392	51	8	emotional	emotional	ADJ
etr-25392	51	9	attachment	attachment	NOUN
etr-25392	51	10	(	(	PUNCT
etr-25392	51	11	like	like	ADP
etr-25392	51	12	or	or	CCONJ
etr-25392	51	13	dislike	dislike	VERB
etr-25392	51	14	)	)	PUNCT
etr-25392	51	15	with	with	ADP
etr-25392	51	16	the	the	DET
etr-25392	51	17	object	object	NOUN
etr-25392	51	18	is	be	AUX
etr-25392	51	19	an	an	DET
etr-25392	51	20	outcome	outcome	NOUN
etr-25392	51	21	of	of	ADP
etr-25392	51	22	how	how	SCONJ
etr-25392	51	23	that	that	DET
etr-25392	51	24	person	person	NOUN
etr-25392	51	25	perceives	perceive	VERB
etr-25392	51	26	the	the	DET
etr-25392	51	27	object	object	NOUN
etr-25392	51	28	’s	’s	PART
etr-25392	51	29	characteristics	characteristic	NOUN
etr-25392	51	30	.	.	PUNCT
etr-25392	52	1	this	this	DET
etr-25392	52	2	object	object	NOUN
etr-25392	52	3	’s	’s	PART
etr-25392	52	4	attachment	attachment	NOUN
etr-25392	52	5	led	lead	VERB
etr-25392	52	6	to	to	ADP
etr-25392	52	7	future	future	ADJ
etr-25392	52	8	actions	action	NOUN
etr-25392	52	9	with	with	ADP
etr-25392	52	10	that	that	DET
etr-25392	52	11	object	object	NOUN
etr-25392	52	12	.	.	PUNCT
etr-25392	53	1	this	this	PRON
etr-25392	53	2	implies	imply	VERB
etr-25392	53	3	that	that	SCONJ
etr-25392	53	4	consumers	consumer	NOUN
etr-25392	53	5	’	’	PART
etr-25392	53	6	perceptions	perception	NOUN
etr-25392	53	7	of	of	ADP
etr-25392	53	8	qsrs	qsr	NOUN
etr-25392	53	9	affect	affect	VERB
etr-25392	53	10	their	their	PRON
etr-25392	53	11	satisfaction	satisfaction	NOUN
etr-25392	53	12	or	or	CCONJ
etr-25392	53	13	dissatisfaction	dissatisfaction	NOUN
etr-25392	53	14	,	,	PUNCT
etr-25392	53	15	leading	lead	VERB
etr-25392	53	16	to	to	ADP
etr-25392	53	17	their	their	PRON
etr-25392	53	18	behavioral	behavioral	ADJ
etr-25392	53	19	intention	intention	NOUN
etr-25392	53	20	(	(	PUNCT
etr-25392	53	21	i.e.	i.e.	X
etr-25392	53	22	,	,	PUNCT
etr-25392	53	23	repurchase	repurchase	NOUN
etr-25392	53	24	or	or	CCONJ
etr-25392	53	25	recommendation	recommendation	NOUN
etr-25392	53	26	)	)	PUNCT
etr-25392	53	27	for	for	ADP
etr-25392	53	28	that	that	DET
etr-25392	53	29	qsrs	qsrs	NOUN
etr-25392	53	30	(	(	PUNCT
etr-25392	53	31	mason	mason	PROPN
etr-25392	53	32	et	et	PROPN
etr-25392	53	33	al	al	PROPN
etr-25392	53	34	.	.	PROPN
etr-25392	53	35	,	,	PUNCT
etr-25392	53	36	2016	2016	NUM
etr-25392	53	37	)	)	PUNCT
etr-25392	53	38	.	.	PUNCT
etr-25392	54	1	customer	customer	NOUN
etr-25392	54	2	satisfaction	satisfaction	NOUN
etr-25392	54	3	customer	customer	NOUN
etr-25392	54	4	satisfaction	satisfaction	NOUN
etr-25392	54	5	plays	play	VERB
etr-25392	54	6	a	a	DET
etr-25392	54	7	major	major	ADJ
etr-25392	54	8	role	role	NOUN
etr-25392	54	9	for	for	ADP
etr-25392	54	10	a	a	DET
etr-25392	54	11	company	company	NOUN
etr-25392	54	12	’s	’s	PART
etr-25392	54	13	success	success	NOUN
etr-25392	54	14	and	and	CCONJ
etr-25392	54	15	has	have	AUX
etr-25392	54	16	been	be	AUX
etr-25392	54	17	a	a	DET
etr-25392	54	18	focus	focus	NOUN
etr-25392	54	19	of	of	ADP
etr-25392	54	20	study	study	NOUN
etr-25392	54	21	for	for	ADP
etr-25392	54	22	nearly	nearly	ADV
etr-25392	54	23	four	four	NUM
etr-25392	54	24	decades	decade	NOUN
etr-25392	54	25	(	(	PUNCT
etr-25392	54	26	gupta	gupta	PROPN
etr-25392	54	27	,	,	PUNCT
etr-25392	54	28	mclaughlin	mclaughlin	PROPN
etr-25392	54	29	,	,	PUNCT
etr-25392	54	30	&	&	CCONJ
etr-25392	54	31	gomez	gomez	PROPN
etr-25392	54	32	,	,	PUNCT
etr-25392	54	33	2007	2007	NUM
etr-25392	54	34	)	)	PUNCT
etr-25392	54	35	.	.	PUNCT
etr-25392	55	1	qsrs	qsrs	NOUN
etr-25392	55	2	are	be	AUX
etr-25392	55	3	similar	similar	ADJ
etr-25392	55	4	to	to	ADP
etr-25392	55	5	other	other	ADJ
etr-25392	55	6	businesses	business	NOUN
etr-25392	55	7	,	,	PUNCT
etr-25392	55	8	which	which	PRON
etr-25392	55	9	are	be	AUX
etr-25392	55	10	to	to	PART
etr-25392	55	11	satisfy	satisfy	VERB
etr-25392	55	12	customers	customer	NOUN
etr-25392	55	13	and	and	CCONJ
etr-25392	55	14	gain	gain	VERB
etr-25392	55	15	competitive	competitive	ADJ
etr-25392	55	16	advantage	advantage	NOUN
etr-25392	55	17	in	in	ADP
etr-25392	55	18	order	order	NOUN
etr-25392	55	19	to	to	PART
etr-25392	55	20	sustain	sustain	VERB
etr-25392	55	21	the	the	DET
etr-25392	55	22	business	business	NOUN
etr-25392	55	23	or	or	CCONJ
etr-25392	55	24	make	make	VERB
etr-25392	55	25	profits	profit	NOUN
etr-25392	55	26	.	.	PUNCT
etr-25392	56	1	customer	customer	NOUN
etr-25392	56	2	satisfaction	satisfaction	NOUN
etr-25392	56	3	comes	come	VERB
etr-25392	56	4	from	from	ADP
etr-25392	56	5	their	their	PRON
etr-25392	56	6	comparing	compare	VERB
etr-25392	56	7	purchased	purchase	VERB
etr-25392	56	8	products	product	NOUN
etr-25392	56	9	/	/	SYM
etr-25392	56	10	services	service	NOUN
etr-25392	56	11	against	against	ADP
etr-25392	56	12	their	their	PRON
etr-25392	56	13	expectations	expectation	NOUN
etr-25392	56	14	,	,	PUNCT
etr-25392	56	15	and	and	CCONJ
etr-25392	56	16	they	they	PRON
etr-25392	56	17	are	be	AUX
etr-25392	56	18	satisfied	satisfied	ADJ
etr-25392	56	19	when	when	SCONJ
etr-25392	56	20	the	the	DET
etr-25392	56	21	products	product	NOUN
etr-25392	56	22	/	/	SYM
etr-25392	56	23	services	service	NOUN
etr-25392	56	24	they	they	PRON
etr-25392	56	25	received	receive	VERB
etr-25392	56	26	meet	meet	NOUN
etr-25392	56	27	or	or	CCONJ
etr-25392	56	28	exceed	exceed	VERB
etr-25392	56	29	their	their	PRON
etr-25392	56	30	expectations	expectation	NOUN
etr-25392	56	31	.	.	PUNCT
etr-25392	57	1	on	on	ADP
etr-25392	57	2	the	the	DET
etr-25392	57	3	other	other	ADJ
etr-25392	57	4	hand	hand	NOUN
etr-25392	57	5	,	,	PUNCT
etr-25392	57	6	dissatisfied	dissatisfied	ADJ
etr-25392	57	7	customers	customer	NOUN
etr-25392	57	8	will	will	AUX
etr-25392	57	9	take	take	VERB
etr-25392	57	10	their	their	PRON
etr-25392	57	11	business	business	NOUN
etr-25392	57	12	elsewhere	elsewhere	ADV
etr-25392	57	13	and	and	CCONJ
etr-25392	57	14	actively	actively	ADV
etr-25392	57	15	convince	convince	VERB
etr-25392	57	16	others	other	NOUN
etr-25392	57	17	to	to	PART
etr-25392	57	18	do	do	VERB
etr-25392	57	19	the	the	DET
etr-25392	57	20	same	same	ADJ
etr-25392	57	21	(	(	PUNCT
etr-25392	57	22	gilbert	gilbert	PROPN
etr-25392	57	23	,	,	PUNCT
etr-25392	57	24	veloutsou	veloutsou	PROPN
etr-25392	57	25	,	,	PUNCT
etr-25392	57	26	goode	goode	PROPN
etr-25392	57	27	,	,	PUNCT
etr-25392	57	28	&	&	CCONJ
etr-25392	57	29	moutinho	moutinho	PROPN
etr-25392	57	30	,	,	PUNCT
etr-25392	57	31	2004	2004	NUM
etr-25392	57	32	)	)	PUNCT
etr-25392	57	33	.	.	PUNCT
etr-25392	58	1	to	to	PART
etr-25392	58	2	prosper	prosper	VERB
etr-25392	58	3	,	,	PUNCT
etr-25392	58	4	restaurants	restaurant	NOUN
etr-25392	58	5	must	must	AUX
etr-25392	58	6	cultivate	cultivate	VERB
etr-25392	58	7	customer	customer	NOUN
etr-25392	58	8	loyalty	loyalty	NOUN
etr-25392	58	9	through	through	ADP
etr-25392	58	10	delivering	deliver	VERB
etr-25392	58	11	quality	quality	NOUN
etr-25392	58	12	products	product	NOUN
etr-25392	58	13	or	or	CCONJ
etr-25392	58	14	services	service	NOUN
etr-25392	58	15	as	as	ADV
etr-25392	58	16	well	well	ADV
etr-25392	58	17	as	as	ADP
etr-25392	58	18	a	a	DET
etr-25392	58	19	high	high	ADJ
etr-25392	58	20	level	level	NOUN
etr-25392	58	21	of	of	ADP
etr-25392	58	22	dining	dining	NOUN
etr-25392	58	23	satisfaction	satisfaction	NOUN
etr-25392	58	24	.	.	PUNCT
etr-25392	59	1	customer	customer	NOUN
etr-25392	59	2	loyalty	loyalty	NOUN
etr-25392	59	3	can	can	AUX
etr-25392	59	4	be	be	AUX
etr-25392	59	5	measured	measure	VERB
etr-25392	59	6	by	by	ADP
etr-25392	59	7	the	the	DET
etr-25392	59	8	extent	extent	NOUN
etr-25392	59	9	to	to	PART
etr-25392	59	10	which	which	PRON
etr-25392	59	11	patrons	patron	VERB
etr-25392	59	12	revisit	revisit	VERB
etr-25392	59	13	restaurants	restaurant	NOUN
etr-25392	59	14	and/or	and/or	CCONJ
etr-25392	59	15	recommend	recommend	VERB
etr-25392	59	16	the	the	DET
etr-25392	59	17	restaurants	restaurant	NOUN
etr-25392	59	18	to	to	ADP
etr-25392	59	19	others	other	NOUN
etr-25392	59	20	through	through	ADP
etr-25392	59	21	positive	positive	ADJ
etr-25392	59	22	word	word	NOUN
etr-25392	59	23	-	-	PUNCT
etr-25392	59	24	of	of	ADP
etr-25392	59	25	-	-	PUNCT
etr-25392	59	26	mouth	mouth	NOUN
etr-25392	59	27	(	(	PUNCT
etr-25392	59	28	kivela	kivela	PROPN
etr-25392	59	29	,	,	PUNCT
etr-25392	59	30	reece	reece	PROPN
etr-25392	59	31	,	,	PUNCT
etr-25392	59	32	&	&	CCONJ
etr-25392	59	33	inbakaran	inbakaran	PROPN
etr-25392	59	34	,	,	PUNCT
etr-25392	59	35	1999	1999	NUM
etr-25392	59	36	)	)	PUNCT
etr-25392	59	37	.	.	PUNCT
etr-25392	60	1	in	in	ADP
etr-25392	60	2	this	this	DET
etr-25392	60	3	study	study	NOUN
etr-25392	60	4	,	,	PUNCT
etr-25392	60	5	customer	customer	NOUN
etr-25392	60	6	satisfaction	satisfaction	NOUN
etr-25392	60	7	is	be	AUX
etr-25392	60	8	used	use	VERB
etr-25392	60	9	interchangeably	interchangeably	ADV
etr-25392	60	10	with	with	ADP
etr-25392	60	11	dining	dining	NOUN
etr-25392	60	12	satisfaction	satisfaction	NOUN
etr-25392	60	13	.	.	PUNCT
etr-25392	61	1	factors	factor	NOUN
etr-25392	61	2	that	that	PRON
etr-25392	61	3	affect	affect	VERB
etr-25392	61	4	customer	customer	NOUN
etr-25392	61	5	satisfaction	satisfaction	NOUN
etr-25392	61	6	numerous	numerous	ADJ
etr-25392	61	7	researchers	researcher	NOUN
etr-25392	61	8	(	(	PUNCT
etr-25392	61	9	parasuraman	parasuraman	NOUN
etr-25392	61	10	,	,	PUNCT
etr-25392	61	11	et	et	PROPN
etr-25392	61	12	al	al	PROPN
etr-25392	61	13	.	.	PROPN
etr-25392	61	14	,	,	PUNCT
etr-25392	61	15	1988	1988	NUM
etr-25392	61	16	;	;	PUNCT
etr-25392	61	17	kara	kara	PROPN
etr-25392	61	18	,	,	PUNCT
etr-25392	61	19	et	et	PROPN
etr-25392	61	20	al	al	PROPN
etr-25392	61	21	.	.	PROPN
etr-25392	61	22	,	,	PUNCT
etr-25392	61	23	1995	1995	NUM
etr-25392	61	24	;	;	PUNCT
etr-25392	61	25	lee	lee	PROPN
etr-25392	61	26	&	&	CCONJ
etr-25392	61	27	ulgado	ulgado	PROPN
etr-25392	61	28	,	,	PUNCT
etr-25392	61	29	1997	1997	NUM
etr-25392	61	30	;	;	PUNCT
etr-25392	61	31	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
etr-25392	61	32	mcdowall	mcdowall	PROPN
etr-25392	61	33	,	,	PUNCT
etr-25392	61	34	s.	s.	PROPN
etr-25392	61	35	&	&	CCONJ
etr-25392	61	36	jia	jia	PROPN
etr-25392	61	37	,	,	PUNCT
etr-25392	61	38	w.	w.	PROPN
etr-25392	61	39	(	(	PUNCT
etr-25392	61	40	2021	2021	NUM
etr-25392	61	41	)	)	PUNCT
etr-25392	61	42	/	/	SYM
etr-25392	61	43	events	event	NOUN
etr-25392	61	44	and	and	CCONJ
etr-25392	61	45	tourism	tourism	NOUN
etr-25392	61	46	review	review	NOUN
etr-25392	61	47	,	,	PUNCT
etr-25392	61	48	4(1	4(1	NOUN
etr-25392	61	49	)	)	PUNCT
etr-25392	61	50	,	,	PUNCT
etr-25392	61	51	14	14	NUM
etr-25392	61	52	-	-	SYM
etr-25392	61	53	29	29	NUM
etr-25392	61	54	.	.	PUNCT
etr-25392	62	1	17	17	NUM
etr-25392	62	2	events	event	NOUN
etr-25392	62	3	and	and	CCONJ
etr-25392	62	4	tourism	tourism	NOUN
etr-25392	62	5	review	review	NOUN
etr-25392	62	6	vol	vol	NOUN
etr-25392	62	7	.	.	PROPN
etr-25392	62	8	4	4	NUM
etr-25392	62	9	no	no	NOUN
etr-25392	62	10	.	.	NOUN
etr-25392	62	11	1	1	NUM
etr-25392	62	12	(	(	PUNCT
etr-25392	62	13	2021	2021	NUM
etr-25392	62	14	)	)	PUNCT
etr-25392	62	15	,	,	PUNCT
etr-25392	62	16	14	14	NUM
etr-25392	62	17	-	-	SYM
etr-25392	62	18	29	29	NUM
etr-25392	62	19	,	,	PUNCT
etr-25392	62	20	doi	doi	NOUN
etr-25392	62	21	:	:	PUNCT
etr-25392	62	22	10.18060/25392	10.18060/25392	NUM
etr-25392	62	23	copyright	copyright	NOUN
etr-25392	62	24	©	©	PROPN
etr-25392	62	25	2021	2021	NUM
etr-25392	62	26	siriporn	siriporn	ADJ
etr-25392	62	27	mcdowall	mcdowall	NOUN
etr-25392	62	28	and	and	CCONJ
etr-25392	62	29	weijia	weijia	PROPN
etr-25392	62	30	jia	jia	PROPN
etr-25392	62	31	this	this	DET
etr-25392	62	32	work	work	NOUN
etr-25392	62	33	is	be	AUX
etr-25392	62	34	licensed	license	VERB
etr-25392	62	35	under	under	ADP
etr-25392	62	36	a	a	DET
etr-25392	62	37	creative	creative	ADJ
etr-25392	62	38	commons	common	NOUN
etr-25392	62	39	attribution	attribution	NOUN
etr-25392	62	40	4.0	4.0	NUM
etr-25392	62	41	international	international	ADJ
etr-25392	62	42	license	license	NOUN
etr-25392	62	43	.	.	PUNCT
etr-25392	63	1	qin	qin	PROPN
etr-25392	63	2	&	&	CCONJ
etr-25392	63	3	prybutok	prybutok	PROPN
etr-25392	63	4	,	,	PUNCT
etr-25392	63	5	2008	2008	NUM
etr-25392	63	6	)	)	PUNCT
etr-25392	63	7	devoted	devote	VERB
etr-25392	63	8	their	their	PRON
etr-25392	63	9	studies	study	NOUN
etr-25392	63	10	to	to	PART
etr-25392	63	11	determine	determine	VERB
etr-25392	63	12	factors	factor	NOUN
etr-25392	63	13	affected	affect	VERB
etr-25392	63	14	customer	customer	NOUN
etr-25392	63	15	satisfaction	satisfaction	NOUN
etr-25392	63	16	.	.	PUNCT
etr-25392	64	1	there	there	PRON
etr-25392	64	2	is	be	VERB
etr-25392	64	3	no	no	DET
etr-25392	64	4	consensus	consensus	NOUN
etr-25392	64	5	regarding	regard	VERB
etr-25392	64	6	the	the	DET
etr-25392	64	7	number	number	NOUN
etr-25392	64	8	of	of	ADP
etr-25392	64	9	factors	factor	NOUN
etr-25392	64	10	,	,	PUNCT
etr-25392	64	11	type	type	NOUN
etr-25392	64	12	of	of	ADP
etr-25392	64	13	factors	factor	NOUN
etr-25392	64	14	,	,	PUNCT
etr-25392	64	15	and	and	CCONJ
etr-25392	64	16	how	how	SCONJ
etr-25392	64	17	to	to	PART
etr-25392	64	18	classify	classify	VERB
etr-25392	64	19	such	such	ADJ
etr-25392	64	20	factors	factor	NOUN
etr-25392	64	21	.	.	PUNCT
etr-25392	65	1	this	this	PRON
etr-25392	65	2	might	might	AUX
etr-25392	65	3	be	be	AUX
etr-25392	65	4	because	because	SCONJ
etr-25392	65	5	the	the	DET
etr-25392	65	6	research	research	NOUN
etr-25392	65	7	was	be	AUX
etr-25392	65	8	conducted	conduct	VERB
etr-25392	65	9	with	with	ADP
etr-25392	65	10	different	different	ADJ
etr-25392	65	11	samples	sample	NOUN
etr-25392	65	12	,	,	PUNCT
etr-25392	65	13	different	different	ADJ
etr-25392	65	14	type	type	NOUN
etr-25392	65	15	of	of	ADP
etr-25392	65	16	restaurants	restaurant	NOUN
etr-25392	65	17	,	,	PUNCT
etr-25392	65	18	age	age	NOUN
etr-25392	65	19	groups	group	NOUN
etr-25392	65	20	,	,	PUNCT
etr-25392	65	21	and	and	CCONJ
etr-25392	65	22	countries	country	NOUN
etr-25392	65	23	.	.	PUNCT
etr-25392	66	1	the	the	DET
etr-25392	66	2	present	present	ADJ
etr-25392	66	3	study	study	NOUN
etr-25392	66	4	identified	identify	VERB
etr-25392	66	5	three	three	NUM
etr-25392	66	6	factors	factor	NOUN
etr-25392	66	7	(	(	PUNCT
etr-25392	66	8	service	service	NOUN
etr-25392	66	9	quality	quality	NOUN
etr-25392	66	10	,	,	PUNCT
etr-25392	66	11	food	food	NOUN
etr-25392	66	12	quality	quality	NOUN
etr-25392	66	13	and	and	CCONJ
etr-25392	66	14	reliability	reliability	NOUN
etr-25392	66	15	)	)	PUNCT
etr-25392	66	16	as	as	SCONJ
etr-25392	66	17	main	main	ADJ
etr-25392	66	18	factors	factor	NOUN
etr-25392	66	19	affect	affect	VERB
etr-25392	66	20	customer	customer	NOUN
etr-25392	66	21	satisfaction	satisfaction	NOUN
etr-25392	66	22	in	in	ADP
etr-25392	66	23	qsrs	qsrs	NOUN
etr-25392	66	24	.	.	PUNCT
etr-25392	67	1	service	service	NOUN
etr-25392	67	2	quality	quality	NOUN
etr-25392	67	3	service	service	NOUN
etr-25392	67	4	quality	quality	NOUN
etr-25392	67	5	is	be	AUX
etr-25392	67	6	the	the	DET
etr-25392	67	7	extent	extent	NOUN
etr-25392	67	8	to	to	PART
etr-25392	67	9	which	which	PRON
etr-25392	67	10	intangible	intangible	ADJ
etr-25392	67	11	economic	economic	ADJ
etr-25392	67	12	activities	activity	NOUN
etr-25392	67	13	which	which	PRON
etr-25392	67	14	are	be	AUX
etr-25392	67	15	consumed	consume	VERB
etr-25392	67	16	at	at	ADP
etr-25392	67	17	the	the	DET
etr-25392	67	18	point	point	NOUN
etr-25392	67	19	-	-	PUNCT
etr-25392	67	20	of	of	ADP
etr-25392	67	21	-	-	PUNCT
etr-25392	67	22	sale	sale	NOUN
etr-25392	67	23	meet	meet	NOUN
etr-25392	67	24	customers	customer	NOUN
etr-25392	67	25	’	’	PART
etr-25392	67	26	expectations	expectation	NOUN
etr-25392	67	27	and	and	CCONJ
etr-25392	67	28	satisfy	satisfy	VERB
etr-25392	67	29	their	their	PRON
etr-25392	67	30	needs	need	NOUN
etr-25392	67	31	and	and	CCONJ
etr-25392	67	32	requirements	requirement	NOUN
etr-25392	67	33	.	.	PUNCT
etr-25392	68	1	qsrs	qsrs	NOUN
etr-25392	68	2	have	have	AUX
etr-25392	68	3	improved	improve	VERB
etr-25392	68	4	their	their	PRON
etr-25392	68	5	service	service	NOUN
etr-25392	68	6	quality	quality	NOUN
etr-25392	68	7	due	due	ADP
etr-25392	68	8	to	to	ADP
etr-25392	68	9	increased	increase	VERB
etr-25392	68	10	competition	competition	NOUN
etr-25392	68	11	among	among	ADP
etr-25392	68	12	qsrs	qsrs	NOUN
etr-25392	68	13	and	and	CCONJ
etr-25392	68	14	a	a	DET
etr-25392	68	15	rise	rise	NOUN
etr-25392	68	16	in	in	ADP
etr-25392	68	17	number	number	NOUN
etr-25392	68	18	of	of	ADP
etr-25392	68	19	qsrs	qsrs	NOUN
etr-25392	68	20	(	(	PUNCT
etr-25392	68	21	qin	qin	PROPN
etr-25392	68	22	&	&	CCONJ
etr-25392	68	23	prybutok	prybutok	PROPN
etr-25392	68	24	,	,	PUNCT
etr-25392	68	25	2008	2008	NUM
etr-25392	68	26	)	)	PUNCT
etr-25392	68	27	.	.	PUNCT
etr-25392	69	1	using	use	VERB
etr-25392	69	2	servqual	servqual	ADJ
etr-25392	69	3	to	to	PART
etr-25392	69	4	measure	measure	VERB
etr-25392	69	5	customer	customer	NOUN
etr-25392	69	6	perceptions	perception	NOUN
etr-25392	69	7	of	of	ADP
etr-25392	69	8	service	service	NOUN
etr-25392	69	9	quality	quality	NOUN
etr-25392	69	10	in	in	ADP
etr-25392	69	11	service	service	NOUN
etr-25392	69	12	and	and	CCONJ
etr-25392	69	13	retailing	retailing	NOUN
etr-25392	69	14	businesses	business	NOUN
etr-25392	69	15	in	in	ADP
etr-25392	69	16	1988	1988	NUM
etr-25392	69	17	by	by	ADP
etr-25392	69	18	parasuraman	parasuraman	NOUN
etr-25392	69	19	et	et	PROPN
etr-25392	69	20	al	al	PROPN
etr-25392	69	21	.	.	PROPN
etr-25392	69	22	gave	give	VERB
etr-25392	69	23	rise	rise	NOUN
etr-25392	69	24	to	to	ADP
etr-25392	69	25	the	the	DET
etr-25392	69	26	study	study	NOUN
etr-25392	69	27	of	of	ADP
etr-25392	69	28	the	the	DET
etr-25392	69	29	service	service	NOUN
etr-25392	69	30	quality	quality	NOUN
etr-25392	69	31	.	.	PUNCT
etr-25392	70	1	in	in	ADP
etr-25392	70	2	this	this	DET
etr-25392	70	3	study	study	NOUN
etr-25392	70	4	,	,	PUNCT
etr-25392	70	5	parasuraman	parasuraman	NOUN
etr-25392	70	6	et	et	PROPN
etr-25392	70	7	al	al	PROPN
etr-25392	70	8	.	.	PROPN
etr-25392	71	1	(	(	PUNCT
etr-25392	71	2	1988	1988	NUM
etr-25392	71	3	)	)	PUNCT
etr-25392	71	4	stated	state	VERB
etr-25392	71	5	that	that	SCONJ
etr-25392	71	6	intangibility	intangibility	NOUN
etr-25392	71	7	,	,	PUNCT
etr-25392	71	8	heterogeneity	heterogeneity	NOUN
etr-25392	71	9	,	,	PUNCT
etr-25392	71	10	and	and	CCONJ
etr-25392	71	11	inseparability	inseparability	NOUN
etr-25392	71	12	of	of	ADP
etr-25392	71	13	production	production	NOUN
etr-25392	71	14	and	and	CCONJ
etr-25392	71	15	consumption	consumption	NOUN
etr-25392	71	16	of	of	ADP
etr-25392	71	17	services	service	NOUN
etr-25392	71	18	make	make	VERB
etr-25392	71	19	it	it	PRON
etr-25392	71	20	difficult	difficult	ADJ
etr-25392	71	21	to	to	PART
etr-25392	71	22	measure	measure	VERB
etr-25392	71	23	the	the	DET
etr-25392	71	24	level	level	NOUN
etr-25392	71	25	of	of	ADP
etr-25392	71	26	service	service	NOUN
etr-25392	71	27	quality	quality	NOUN
etr-25392	71	28	objectively	objectively	ADV
etr-25392	71	29	.	.	PUNCT
etr-25392	72	1	service	service	NOUN
etr-25392	72	2	quality	quality	NOUN
etr-25392	72	3	is	be	AUX
etr-25392	72	4	determined	determine	VERB
etr-25392	72	5	by	by	ADP
etr-25392	72	6	the	the	DET
etr-25392	72	7	discrepancy	discrepancy	NOUN
etr-25392	72	8	between	between	ADP
etr-25392	72	9	customers	customer	NOUN
etr-25392	72	10	’	’	PART
etr-25392	72	11	expectations	expectation	NOUN
etr-25392	72	12	of	of	ADP
etr-25392	72	13	the	the	DET
etr-25392	72	14	services	service	NOUN
etr-25392	72	15	offered	offer	VERB
etr-25392	72	16	and	and	CCONJ
etr-25392	72	17	their	their	PRON
etr-25392	72	18	perceptions	perception	NOUN
etr-25392	72	19	of	of	ADP
etr-25392	72	20	the	the	DET
etr-25392	72	21	actual	actual	ADJ
etr-25392	72	22	performances	performance	NOUN
etr-25392	72	23	of	of	ADP
etr-25392	72	24	the	the	DET
etr-25392	72	25	service	service	NOUN
etr-25392	72	26	providers	provider	NOUN
etr-25392	72	27	.	.	PUNCT
etr-25392	73	1	a	a	DET
etr-25392	73	2	negative	negative	ADJ
etr-25392	73	3	gap	gap	NOUN
etr-25392	73	4	between	between	ADP
etr-25392	73	5	perceptions	perception	NOUN
etr-25392	73	6	and	and	CCONJ
etr-25392	73	7	expectations	expectation	NOUN
etr-25392	73	8	will	will	AUX
etr-25392	73	9	result	result	VERB
etr-25392	73	10	in	in	ADP
etr-25392	73	11	customer	customer	NOUN
etr-25392	73	12	dissatisfaction	dissatisfaction	NOUN
etr-25392	73	13	.	.	PUNCT
etr-25392	74	1	on	on	ADP
etr-25392	74	2	the	the	DET
etr-25392	74	3	other	other	ADJ
etr-25392	74	4	hand	hand	NOUN
etr-25392	74	5	,	,	PUNCT
etr-25392	74	6	a	a	DET
etr-25392	74	7	positive	positive	ADJ
etr-25392	74	8	gap	gap	NOUN
etr-25392	74	9	will	will	AUX
etr-25392	74	10	result	result	VERB
etr-25392	74	11	in	in	ADP
etr-25392	74	12	satisfaction	satisfaction	NOUN
etr-25392	74	13	.	.	PUNCT
etr-25392	75	1	the	the	DET
etr-25392	75	2	five	five	NUM
etr-25392	75	3	dimensions	dimension	NOUN
etr-25392	75	4	in	in	ADP
etr-25392	75	5	the	the	DET
etr-25392	75	6	1988	1988	NUM
etr-25392	75	7	study	study	NOUN
etr-25392	75	8	used	use	VERB
etr-25392	75	9	to	to	PART
etr-25392	75	10	assess	assess	VERB
etr-25392	75	11	service	service	NOUN
etr-25392	75	12	quality	quality	NOUN
etr-25392	75	13	were	be	AUX
etr-25392	75	14	tangibles	tangible	NOUN
etr-25392	75	15	,	,	PUNCT
etr-25392	75	16	reliability	reliability	NOUN
etr-25392	75	17	,	,	PUNCT
etr-25392	75	18	responsiveness	responsiveness	NOUN
etr-25392	75	19	,	,	PUNCT
etr-25392	75	20	assurance	assurance	NOUN
etr-25392	75	21	,	,	PUNCT
etr-25392	75	22	and	and	CCONJ
etr-25392	75	23	empathy	empathy	NOUN
etr-25392	75	24	.	.	PUNCT
etr-25392	76	1	since	since	SCONJ
etr-25392	76	2	then	then	ADV
etr-25392	76	3	,	,	PUNCT
etr-25392	76	4	numerous	numerous	ADJ
etr-25392	76	5	other	other	ADJ
etr-25392	76	6	studies	study	NOUN
etr-25392	76	7	and	and	CCONJ
etr-25392	76	8	measurement	measurement	NOUN
etr-25392	76	9	instruments	instrument	NOUN
etr-25392	76	10	have	have	AUX
etr-25392	76	11	emerged	emerge	VERB
etr-25392	76	12	based	base	VERB
etr-25392	76	13	on	on	ADP
etr-25392	76	14	parasuraman	parasuraman	NOUN
etr-25392	76	15	,	,	PUNCT
etr-25392	76	16	et	et	PROPN
etr-25392	76	17	al	al	PROPN
etr-25392	76	18	.	.	PROPN
etr-25392	77	1	and	and	CCONJ
etr-25392	77	2	their	their	PRON
etr-25392	77	3	famous	famous	ADJ
etr-25392	77	4	servqual	servqual	NOUN
etr-25392	77	5	.	.	PUNCT
etr-25392	78	1	globalization	globalization	NOUN
etr-25392	78	2	,	,	PUNCT
etr-25392	78	3	the	the	DET
etr-25392	78	4	popularity	popularity	NOUN
etr-25392	78	5	of	of	ADP
etr-25392	78	6	qsrs	qsr	NOUN
etr-25392	78	7	,	,	PUNCT
etr-25392	78	8	especially	especially	ADV
etr-25392	78	9	in	in	ADP
etr-25392	78	10	the	the	DET
etr-25392	78	11	u.s	u.s	PROPN
etr-25392	78	12	.	.	PROPN
etr-25392	78	13	market	market	NOUN
etr-25392	78	14	,	,	PUNCT
etr-25392	78	15	and	and	CCONJ
etr-25392	78	16	the	the	DET
etr-25392	78	17	opportunity	opportunity	NOUN
etr-25392	78	18	to	to	PART
etr-25392	78	19	capture	capture	VERB
etr-25392	78	20	new	new	ADJ
etr-25392	78	21	markets	market	NOUN
etr-25392	78	22	and	and	CCONJ
etr-25392	78	23	expand	expand	VERB
etr-25392	78	24	market	market	NOUN
etr-25392	78	25	share	share	NOUN
etr-25392	78	26	have	have	AUX
etr-25392	78	27	inspired	inspire	VERB
etr-25392	78	28	qsrs	qsrs	NOUN
etr-25392	78	29	expansion	expansion	NOUN
etr-25392	78	30	overseas	overseas	ADV
etr-25392	78	31	and	and	CCONJ
etr-25392	78	32	accompanying	accompany	VERB
etr-25392	78	33	research	research	NOUN
etr-25392	78	34	.	.	PUNCT
etr-25392	79	1	kara	kara	PROPN
etr-25392	79	2	,	,	PUNCT
etr-25392	79	3	kaynak	kaynak	NOUN
etr-25392	79	4	,	,	PUNCT
etr-25392	79	5	and	and	CCONJ
etr-25392	79	6	kucukemiroglu	kucukemiroglu	NOUN
etr-25392	79	7	(	(	PUNCT
etr-25392	79	8	1995	1995	NUM
etr-25392	79	9	)	)	PUNCT
etr-25392	79	10	compared	compare	VERB
etr-25392	79	11	similarities	similarity	NOUN
etr-25392	79	12	and	and	CCONJ
etr-25392	79	13	differences	difference	NOUN
etr-25392	79	14	in	in	ADP
etr-25392	79	15	customers	customer	NOUN
etr-25392	79	16	’	’	PART
etr-25392	79	17	perceptions	perception	NOUN
etr-25392	79	18	and	and	CCONJ
etr-25392	79	19	preferences	preference	NOUN
etr-25392	79	20	for	for	ADP
etr-25392	79	21	qsrs	qsrs	NOUN
etr-25392	79	22	between	between	ADP
etr-25392	79	23	179	179	NUM
etr-25392	79	24	u.s	u.s	PROPN
etr-25392	79	25	.	.	PROPN
etr-25392	79	26	and	and	CCONJ
etr-25392	79	27	141	141	NUM
etr-25392	79	28	canadian	canadian	ADJ
etr-25392	79	29	customers	customer	NOUN
etr-25392	79	30	.	.	PUNCT
etr-25392	80	1	the	the	DET
etr-25392	80	2	results	result	NOUN
etr-25392	80	3	revealed	reveal	VERB
etr-25392	80	4	that	that	SCONJ
etr-25392	80	5	hamburgers	hamburger	NOUN
etr-25392	80	6	,	,	PUNCT
etr-25392	80	7	pizza	pizza	NOUN
etr-25392	80	8	,	,	PUNCT
etr-25392	80	9	and	and	CCONJ
etr-25392	80	10	chicken	chicken	NOUN
etr-25392	80	11	were	be	AUX
etr-25392	80	12	the	the	DET
etr-25392	80	13	top	top	ADJ
etr-25392	80	14	three	three	NUM
etr-25392	80	15	fast	fast	ADJ
etr-25392	80	16	food	food	NOUN
etr-25392	80	17	items	item	NOUN
etr-25392	80	18	among	among	ADP
etr-25392	80	19	americans	americans	PROPN
etr-25392	80	20	,	,	PUNCT
etr-25392	80	21	whereas	whereas	SCONJ
etr-25392	80	22	seafood	seafood	NOUN
etr-25392	80	23	,	,	PUNCT
etr-25392	80	24	hamburgers	hamburger	NOUN
etr-25392	80	25	,	,	PUNCT
etr-25392	80	26	and	and	CCONJ
etr-25392	80	27	chicken	chicken	NOUN
etr-25392	80	28	were	be	AUX
etr-25392	80	29	the	the	DET
etr-25392	80	30	top	top	ADJ
etr-25392	80	31	three	three	NUM
etr-25392	80	32	items	item	NOUN
etr-25392	80	33	preferred	prefer	VERB
etr-25392	80	34	by	by	ADP
etr-25392	80	35	canadians	canadian	NOUN
etr-25392	80	36	.	.	PUNCT
etr-25392	81	1	delivery	delivery	NOUN
etr-25392	81	2	service	service	NOUN
etr-25392	81	3	,	,	PUNCT
etr-25392	81	4	variety	variety	NOUN
etr-25392	81	5	of	of	ADP
etr-25392	81	6	menu	menu	NOUN
etr-25392	81	7	,	,	PUNCT
etr-25392	81	8	service	service	NOUN
etr-25392	81	9	speed	speed	NOUN
etr-25392	81	10	,	,	PUNCT
etr-25392	81	11	quality	quality	NOUN
etr-25392	81	12	,	,	PUNCT
etr-25392	81	13	cleanliness	cleanliness	NOUN
etr-25392	81	14	and	and	CCONJ
etr-25392	81	15	friendliness	friendliness	NOUN
etr-25392	81	16	of	of	ADP
etr-25392	81	17	personnel	personnel	NOUN
etr-25392	81	18	were	be	AUX
etr-25392	81	19	important	important	ADJ
etr-25392	81	20	criteria	criterion	NOUN
etr-25392	81	21	among	among	ADP
etr-25392	81	22	americans	americans	PROPN
etr-25392	81	23	in	in	ADP
etr-25392	81	24	selecting	select	VERB
etr-25392	81	25	qsrs	qsr	NOUN
etr-25392	81	26	,	,	PUNCT
etr-25392	81	27	whereas	whereas	SCONJ
etr-25392	81	28	seating	seating	NOUN
etr-25392	81	29	capacity	capacity	NOUN
etr-25392	81	30	,	,	PUNCT
etr-25392	81	31	cleanliness	cleanliness	NOUN
etr-25392	81	32	,	,	PUNCT
etr-25392	81	33	nutritional	nutritional	ADJ
etr-25392	81	34	value	value	NOUN
etr-25392	81	35	,	,	PUNCT
etr-25392	81	36	friendly	friendly	ADJ
etr-25392	81	37	personnel	personnel	NOUN
etr-25392	81	38	and	and	CCONJ
etr-25392	81	39	menu	menu	VERB
etr-25392	81	40	variety	variety	NOUN
etr-25392	81	41	affected	affect	VERB
etr-25392	81	42	canadians	canadian	NOUN
etr-25392	81	43	’	’	PART
etr-25392	81	44	choice	choice	NOUN
etr-25392	81	45	of	of	ADP
etr-25392	81	46	qsrs	qsr	NOUN
etr-25392	81	47	.	.	PUNCT
etr-25392	82	1	qin	qin	PROPN
etr-25392	82	2	and	and	CCONJ
etr-25392	82	3	prybutok	prybutok	PROPN
etr-25392	82	4	(	(	PUNCT
etr-25392	82	5	2008	2008	NUM
etr-25392	82	6	)	)	PUNCT
etr-25392	82	7	examined	examine	VERB
etr-25392	82	8	the	the	DET
etr-25392	82	9	relationships	relationship	NOUN
etr-25392	82	10	among	among	ADP
etr-25392	82	11	and	and	CCONJ
etr-25392	82	12	between	between	ADP
etr-25392	82	13	service	service	NOUN
etr-25392	82	14	quality	quality	NOUN
etr-25392	82	15	,	,	PUNCT
etr-25392	82	16	food	food	NOUN
etr-25392	82	17	quality	quality	NOUN
etr-25392	82	18	,	,	PUNCT
etr-25392	82	19	price	price	NOUN
etr-25392	82	20	/	/	SYM
etr-25392	82	21	value	value	NOUN
etr-25392	82	22	,	,	PUNCT
etr-25392	82	23	customer	customer	NOUN
etr-25392	82	24	satisfaction	satisfaction	NOUN
etr-25392	82	25	,	,	PUNCT
etr-25392	82	26	and	and	CCONJ
etr-25392	82	27	behavioral	behavioral	ADJ
etr-25392	82	28	intentions	intention	NOUN
etr-25392	82	29	using	use	VERB
etr-25392	82	30	the	the	DET
etr-25392	82	31	modified	modify	VERB
etr-25392	82	32	servperf	servperf	NOUN
etr-25392	82	33	to	to	PART
etr-25392	82	34	measure	measure	VERB
etr-25392	82	35	qsr	qsr	PROPN
etr-25392	82	36	service	service	NOUN
etr-25392	82	37	(	(	PUNCT
etr-25392	82	38	servperf	servperf	NOUN
etr-25392	82	39	was	be	AUX
etr-25392	82	40	developed	develop	VERB
etr-25392	82	41	by	by	ADP
etr-25392	82	42	cronin	cronin	PROPN
etr-25392	82	43	and	and	CCONJ
etr-25392	82	44	taylor	taylor	PROPN
etr-25392	82	45	in	in	ADP
etr-25392	82	46	1992	1992	NUM
etr-25392	82	47	and	and	CCONJ
etr-25392	82	48	was	be	AUX
etr-25392	82	49	based	base	VERB
etr-25392	82	50	on	on	ADP
etr-25392	82	51	servqual	servqual	ADJ
etr-25392	82	52	)	)	PUNCT
etr-25392	82	53	.	.	PUNCT
etr-25392	83	1	this	this	DET
etr-25392	83	2	study	study	NOUN
etr-25392	83	3	used	use	VERB
etr-25392	83	4	an	an	DET
etr-25392	83	5	online	online	ADJ
etr-25392	83	6	survey	survey	NOUN
etr-25392	83	7	with	with	ADP
etr-25392	83	8	203	203	NUM
etr-25392	83	9	respondents	respondent	NOUN
etr-25392	83	10	.	.	PUNCT
etr-25392	84	1	satisfied	satisfied	ADJ
etr-25392	84	2	customers	customer	NOUN
etr-25392	84	3	were	be	AUX
etr-25392	84	4	more	more	ADV
etr-25392	84	5	likely	likely	ADJ
etr-25392	84	6	than	than	SCONJ
etr-25392	84	7	others	other	NOUN
etr-25392	84	8	to	to	PART
etr-25392	84	9	become	become	VERB
etr-25392	84	10	repeat	repeat	NOUN
etr-25392	84	11	patrons	patron	NOUN
etr-25392	84	12	,	,	PUNCT
etr-25392	84	13	recommend	recommend	VERB
etr-25392	84	14	a	a	DET
etr-25392	84	15	given	give	VERB
etr-25392	84	16	qsr	qsr	NOUN
etr-25392	84	17	to	to	ADP
etr-25392	84	18	others	other	NOUN
etr-25392	84	19	,	,	PUNCT
etr-25392	84	20	or	or	CCONJ
etr-25392	84	21	say	say	VERB
etr-25392	84	22	good	good	ADJ
etr-25392	84	23	things	thing	NOUN
etr-25392	84	24	about	about	ADP
etr-25392	84	25	it	it	PRON
etr-25392	84	26	.	.	PUNCT
etr-25392	85	1	however	however	ADV
etr-25392	85	2	,	,	PUNCT
etr-25392	85	3	providing	provide	VERB
etr-25392	85	4	quality	quality	NOUN
etr-25392	85	5	service	service	NOUN
etr-25392	85	6	alone	alone	ADV
etr-25392	85	7	does	do	AUX
etr-25392	85	8	not	not	PART
etr-25392	85	9	guarantee	guarantee	VERB
etr-25392	85	10	that	that	SCONJ
etr-25392	85	11	customers	customer	NOUN
etr-25392	85	12	will	will	AUX
etr-25392	85	13	be	be	AUX
etr-25392	85	14	satisfied	satisfied	ADJ
etr-25392	85	15	,	,	PUNCT
etr-25392	85	16	for	for	ADP
etr-25392	85	17	attributes	attribute	NOUN
etr-25392	85	18	such	such	ADJ
etr-25392	85	19	as	as	ADP
etr-25392	85	20	food	food	NOUN
etr-25392	85	21	quality	quality	NOUN
etr-25392	85	22	and	and	CCONJ
etr-25392	85	23	short	short	ADJ
etr-25392	85	24	waiting	waiting	NOUN
etr-25392	85	25	times	time	NOUN
etr-25392	85	26	are	be	AUX
etr-25392	85	27	also	also	ADV
etr-25392	85	28	important	important	ADJ
etr-25392	85	29	.	.	PUNCT
etr-25392	86	1	there	there	PRON
etr-25392	86	2	was	be	VERB
etr-25392	86	3	a	a	DET
etr-25392	86	4	direct	direct	ADJ
etr-25392	86	5	and	and	CCONJ
etr-25392	86	6	positive	positive	ADJ
etr-25392	86	7	relationship	relationship	NOUN
etr-25392	86	8	between	between	ADP
etr-25392	86	9	food	food	NOUN
etr-25392	86	10	quality	quality	NOUN
etr-25392	86	11	and	and	CCONJ
etr-25392	86	12	customer	customer	NOUN
etr-25392	86	13	satisfaction	satisfaction	NOUN
etr-25392	86	14	and	and	CCONJ
etr-25392	86	15	between	between	ADP
etr-25392	86	16	food	food	NOUN
etr-25392	86	17	quality	quality	NOUN
etr-25392	86	18	and	and	CCONJ
etr-25392	86	19	behavioral	behavioral	ADJ
etr-25392	86	20	intentions	intention	NOUN
etr-25392	86	21	.	.	PUNCT
etr-25392	87	1	this	this	PRON
etr-25392	87	2	means	mean	VERB
etr-25392	87	3	that	that	SCONJ
etr-25392	87	4	food	food	NOUN
etr-25392	87	5	quality	quality	NOUN
etr-25392	87	6	affect	affect	VERB
etr-25392	87	7	customer	customer	NOUN
etr-25392	87	8	satisfaction	satisfaction	NOUN
etr-25392	87	9	,	,	PUNCT
etr-25392	87	10	as	as	ADV
etr-25392	87	11	well	well	ADV
etr-25392	87	12	as	as	ADP
etr-25392	87	13	impact	impact	NOUN
etr-25392	87	14	customers	customer	NOUN
etr-25392	87	15	’	'	PUNCT
etr-25392	87	16	behavioral	behavioral	ADJ
etr-25392	87	17	intentions	intention	NOUN
etr-25392	87	18	.	.	PUNCT
etr-25392	88	1	consequently	consequently	ADV
etr-25392	88	2	,	,	PUNCT
etr-25392	88	3	quality	quality	NOUN
etr-25392	88	4	of	of	ADP
etr-25392	88	5	food	food	NOUN
etr-25392	88	6	can	can	AUX
etr-25392	88	7	capture	capture	VERB
etr-25392	88	8	customer	customer	NOUN
etr-25392	88	9	satisfaction	satisfaction	NOUN
etr-25392	88	10	.	.	PUNCT
etr-25392	89	1	customers	customer	NOUN
etr-25392	89	2	will	will	AUX
etr-25392	89	3	return	return	VERB
etr-25392	89	4	to	to	PART
etr-25392	89	5	patronize	patronize	VERB
etr-25392	89	6	that	that	DET
etr-25392	89	7	restaurant	restaurant	NOUN
etr-25392	89	8	again	again	ADV
etr-25392	89	9	in	in	ADP
etr-25392	89	10	the	the	DET
etr-25392	89	11	future	future	NOUN
etr-25392	89	12	or	or	CCONJ
etr-25392	89	13	convince	convince	VERB
etr-25392	89	14	their	their	PRON
etr-25392	89	15	friends	friend	NOUN
etr-25392	89	16	or	or	CCONJ
etr-25392	89	17	relatives	relative	NOUN
etr-25392	89	18	to	to	PART
etr-25392	89	19	patronize	patronize	VERB
etr-25392	89	20	that	that	DET
etr-25392	89	21	restaurant	restaurant	NOUN
etr-25392	89	22	because	because	SCONJ
etr-25392	89	23	of	of	ADP
etr-25392	89	24	food	food	NOUN
etr-25392	89	25	quality	quality	NOUN
etr-25392	89	26	.	.	PUNCT
etr-25392	90	1	in	in	ADP
etr-25392	90	2	this	this	DET
etr-25392	90	3	study	study	NOUN
etr-25392	90	4	,	,	PUNCT
etr-25392	90	5	price	price	NOUN
etr-25392	90	6	/	/	SYM
etr-25392	90	7	value	value	NOUN
etr-25392	90	8	had	have	VERB
etr-25392	90	9	no	no	DET
etr-25392	90	10	relationship	relationship	NOUN
etr-25392	90	11	to	to	ADP
etr-25392	90	12	customer	customer	NOUN
etr-25392	90	13	satisfaction	satisfaction	NOUN
etr-25392	90	14	,	,	PUNCT
etr-25392	90	15	perhaps	perhaps	ADV
etr-25392	90	16	because	because	SCONJ
etr-25392	90	17	the	the	DET
etr-25392	90	18	price	price	NOUN
etr-25392	90	19	/	/	SYM
etr-25392	90	20	value	value	NOUN
etr-25392	90	21	variables	variable	NOUN
etr-25392	90	22	under	under	ADP
etr-25392	90	23	this	this	DET
etr-25392	90	24	study	study	NOUN
etr-25392	90	25	were	be	AUX
etr-25392	90	26	competitive	competitive	ADJ
etr-25392	90	27	price	price	NOUN
etr-25392	90	28	,	,	PUNCT
etr-25392	90	29	value	value	NOUN
etr-25392	90	30	worthy	worthy	ADJ
etr-25392	90	31	of	of	ADP
etr-25392	90	32	price	price	NOUN
etr-25392	90	33	,	,	PUNCT
etr-25392	90	34	and	and	CCONJ
etr-25392	90	35	special	special	ADJ
etr-25392	90	36	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
etr-25392	90	37	mcdowall	mcdowall	NOUN
etr-25392	90	38	,	,	PUNCT
etr-25392	90	39	s.	s.	PROPN
etr-25392	90	40	&	&	CCONJ
etr-25392	90	41	jia	jia	PROPN
etr-25392	90	42	,	,	PUNCT
etr-25392	90	43	w.	w.	PROPN
etr-25392	90	44	(	(	PUNCT
etr-25392	90	45	2021	2021	NUM
etr-25392	90	46	)	)	PUNCT
etr-25392	90	47	/	/	SYM
etr-25392	90	48	events	event	NOUN
etr-25392	90	49	and	and	CCONJ
etr-25392	90	50	tourism	tourism	NOUN
etr-25392	90	51	review	review	NOUN
etr-25392	90	52	,	,	PUNCT
etr-25392	90	53	4(1	4(1	NOUN
etr-25392	90	54	)	)	PUNCT
etr-25392	90	55	,	,	PUNCT
etr-25392	90	56	14	14	NUM
etr-25392	90	57	-	-	SYM
etr-25392	90	58	29	29	NUM
etr-25392	90	59	.	.	PUNCT
etr-25392	91	1	18	18	NUM
etr-25392	91	2	events	event	NOUN
etr-25392	91	3	and	and	CCONJ
etr-25392	91	4	tourism	tourism	NOUN
etr-25392	91	5	review	review	NOUN
etr-25392	91	6	vol	vol	NOUN
etr-25392	91	7	.	.	PROPN
etr-25392	91	8	4	4	NUM
etr-25392	91	9	no	no	NOUN
etr-25392	91	10	.	.	NOUN
etr-25392	91	11	1	1	NUM
etr-25392	91	12	(	(	PUNCT
etr-25392	91	13	2021	2021	NUM
etr-25392	91	14	)	)	PUNCT
etr-25392	91	15	,	,	PUNCT
etr-25392	91	16	14	14	NUM
etr-25392	91	17	-	-	SYM
etr-25392	91	18	29	29	NUM
etr-25392	91	19	,	,	PUNCT
etr-25392	91	20	doi	doi	NOUN
etr-25392	91	21	:	:	PUNCT
etr-25392	91	22	10.18060/25392	10.18060/25392	NUM
etr-25392	91	23	copyright	copyright	NOUN
etr-25392	91	24	©	©	PROPN
etr-25392	91	25	2021	2021	NUM
etr-25392	91	26	siriporn	siriporn	ADJ
etr-25392	91	27	mcdowall	mcdowall	NOUN
etr-25392	91	28	and	and	CCONJ
etr-25392	91	29	weijia	weijia	PROPN
etr-25392	91	30	jia	jia	PROPN
etr-25392	91	31	this	this	DET
etr-25392	91	32	work	work	NOUN
etr-25392	91	33	is	be	AUX
etr-25392	91	34	licensed	license	VERB
etr-25392	91	35	under	under	ADP
etr-25392	91	36	a	a	DET
etr-25392	91	37	creative	creative	ADJ
etr-25392	91	38	commons	common	NOUN
etr-25392	91	39	attribution	attribution	NOUN
etr-25392	91	40	4.0	4.0	NUM
etr-25392	91	41	international	international	ADJ
etr-25392	91	42	license	license	NOUN
etr-25392	91	43	.	.	PUNCT
etr-25392	92	1	discounts	discount	NOUN
etr-25392	92	2	.	.	PUNCT
etr-25392	93	1	qin	qin	PROPN
etr-25392	93	2	and	and	CCONJ
etr-25392	93	3	prybutok	prybutok	NOUN
etr-25392	93	4	conducted	conduct	VERB
etr-25392	93	5	another	another	DET
etr-25392	93	6	study	study	NOUN
etr-25392	93	7	in	in	ADP
etr-25392	93	8	2009	2009	NUM
etr-25392	93	9	,	,	PUNCT
etr-25392	93	10	with	with	ADP
etr-25392	93	11	282	282	NUM
etr-25392	93	12	respondents	respondent	NOUN
etr-25392	93	13	.	.	PUNCT
etr-25392	94	1	some	some	PRON
etr-25392	94	2	of	of	ADP
etr-25392	94	3	the	the	DET
etr-25392	94	4	results	result	NOUN
etr-25392	94	5	were	be	AUX
etr-25392	94	6	similar	similar	ADJ
etr-25392	94	7	to	to	ADP
etr-25392	94	8	the	the	DET
etr-25392	94	9	previous	previous	ADJ
etr-25392	94	10	study	study	NOUN
etr-25392	94	11	in	in	ADP
etr-25392	94	12	2008	2008	NUM
etr-25392	94	13	.	.	PUNCT
etr-25392	95	1	the	the	DET
etr-25392	95	2	2009	2009	NUM
etr-25392	95	3	study	study	NOUN
etr-25392	95	4	revealed	reveal	VERB
etr-25392	95	5	that	that	SCONJ
etr-25392	95	6	there	there	PRON
etr-25392	95	7	was	be	VERB
etr-25392	95	8	a	a	DET
etr-25392	95	9	direct	direct	ADJ
etr-25392	95	10	and	and	CCONJ
etr-25392	95	11	positive	positive	ADJ
etr-25392	95	12	relationship	relationship	NOUN
etr-25392	95	13	between	between	ADP
etr-25392	95	14	service	service	NOUN
etr-25392	95	15	quality	quality	NOUN
etr-25392	95	16	and	and	CCONJ
etr-25392	95	17	customer	customer	NOUN
etr-25392	95	18	satisfaction	satisfaction	NOUN
etr-25392	95	19	,	,	PUNCT
etr-25392	95	20	which	which	PRON
etr-25392	95	21	was	be	AUX
etr-25392	95	22	different	different	ADJ
etr-25392	95	23	from	from	ADP
etr-25392	95	24	the	the	DET
etr-25392	95	25	results	result	NOUN
etr-25392	95	26	in	in	ADP
etr-25392	95	27	2008	2008	NUM
etr-25392	95	28	.	.	PUNCT
etr-25392	96	1	this	this	PRON
etr-25392	96	2	might	might	AUX
etr-25392	96	3	be	be	AUX
etr-25392	96	4	because	because	SCONJ
etr-25392	96	5	respondents	respondent	NOUN
etr-25392	96	6	were	be	AUX
etr-25392	96	7	more	more	ADV
etr-25392	96	8	familiar	familiar	ADJ
etr-25392	96	9	with	with	ADP
etr-25392	96	10	and	and	CCONJ
etr-25392	96	11	accepted	accept	VERB
etr-25392	96	12	the	the	DET
etr-25392	96	13	level	level	NOUN
etr-25392	96	14	of	of	ADP
etr-25392	96	15	service	service	NOUN
etr-25392	96	16	provided	provide	VERB
etr-25392	96	17	at	at	ADP
etr-25392	96	18	qsrs	qsrs	NOUN
etr-25392	96	19	.	.	PUNCT
etr-25392	97	1	they	they	PRON
etr-25392	97	2	might	might	AUX
etr-25392	97	3	have	have	AUX
etr-25392	97	4	recognized	recognize	VERB
etr-25392	97	5	that	that	SCONJ
etr-25392	97	6	they	they	PRON
etr-25392	97	7	could	could	AUX
etr-25392	97	8	not	not	PART
etr-25392	97	9	use	use	VERB
etr-25392	97	10	the	the	DET
etr-25392	97	11	same	same	ADJ
etr-25392	97	12	service	service	NOUN
etr-25392	97	13	quality	quality	NOUN
etr-25392	97	14	standard	standard	NOUN
etr-25392	97	15	at	at	ADP
etr-25392	97	16	other	other	ADJ
etr-25392	97	17	types	type	NOUN
etr-25392	97	18	of	of	ADP
etr-25392	97	19	restaurants	restaurant	NOUN
etr-25392	97	20	to	to	PART
etr-25392	97	21	evaluate	evaluate	VERB
etr-25392	97	22	service	service	NOUN
etr-25392	97	23	quality	quality	NOUN
etr-25392	97	24	at	at	ADP
etr-25392	97	25	qsrs	qsrs	NOUN
etr-25392	97	26	.	.	PUNCT
etr-25392	98	1	another	another	DET
etr-25392	98	2	possible	possible	ADJ
etr-25392	98	3	reason	reason	NOUN
etr-25392	98	4	for	for	ADP
etr-25392	98	5	differences	difference	NOUN
etr-25392	98	6	in	in	ADP
etr-25392	98	7	customer	customer	NOUN
etr-25392	98	8	perceptions	perception	NOUN
etr-25392	98	9	might	might	AUX
etr-25392	98	10	be	be	AUX
etr-25392	98	11	differences	difference	NOUN
etr-25392	98	12	in	in	ADP
etr-25392	98	13	sample	sample	NOUN
etr-25392	98	14	characteristics	characteristic	NOUN
etr-25392	98	15	,	,	PUNCT
etr-25392	98	16	e.g.	e.g.	ADV
etr-25392	98	17	,	,	PUNCT
etr-25392	98	18	in	in	ADP
etr-25392	98	19	the	the	DET
etr-25392	98	20	2008	2008	NUM
etr-25392	98	21	study	study	NOUN
etr-25392	98	22	,	,	PUNCT
etr-25392	98	23	respondents	respondent	NOUN
etr-25392	98	24	were	be	AUX
etr-25392	98	25	predominantly	predominantly	ADV
etr-25392	98	26	male	male	ADJ
etr-25392	98	27	(	(	PUNCT
etr-25392	98	28	54.7	54.7	NUM
etr-25392	98	29	%	%	NOUN
etr-25392	98	30	of	of	ADP
etr-25392	98	31	respondents	respondent	NOUN
etr-25392	98	32	)	)	PUNCT
etr-25392	98	33	,	,	PUNCT
etr-25392	98	34	whereas	whereas	SCONJ
etr-25392	98	35	in	in	ADP
etr-25392	98	36	the	the	DET
etr-25392	98	37	2009	2009	NUM
etr-25392	98	38	sample	sample	NOUN
etr-25392	98	39	,	,	PUNCT
etr-25392	98	40	respondents	respondent	NOUN
etr-25392	98	41	were	be	AUX
etr-25392	98	42	mainly	mainly	ADV
etr-25392	98	43	female	female	ADJ
etr-25392	98	44	(	(	PUNCT
etr-25392	98	45	54.3	54.3	NUM
etr-25392	98	46	%	%	NOUN
etr-25392	98	47	)	)	PUNCT
etr-25392	98	48	.	.	PUNCT
etr-25392	99	1	another	another	DET
etr-25392	99	2	difference	difference	NOUN
etr-25392	99	3	was	be	AUX
etr-25392	99	4	how	how	SCONJ
etr-25392	99	5	the	the	DET
etr-25392	99	6	authors	author	NOUN
etr-25392	99	7	grouped	group	VERB
etr-25392	99	8	the	the	DET
etr-25392	99	9	respondents	respondent	NOUN
etr-25392	99	10	’	’	PART
etr-25392	99	11	age	age	NOUN
etr-25392	99	12	in	in	ADP
etr-25392	99	13	the	the	DET
etr-25392	99	14	survey	survey	NOUN
etr-25392	99	15	.	.	PUNCT
etr-25392	100	1	for	for	ADP
etr-25392	100	2	2008	2008	NUM
etr-25392	100	3	samples	sample	NOUN
etr-25392	100	4	,	,	PUNCT
etr-25392	100	5	76.3	76.3	NUM
etr-25392	100	6	%	%	NOUN
etr-25392	100	7	of	of	ADP
etr-25392	100	8	them	they	PRON
etr-25392	100	9	were	be	AUX
etr-25392	100	10	between	between	ADP
etr-25392	100	11	20	20	NUM
etr-25392	100	12	to	to	PART
etr-25392	100	13	25	25	NUM
etr-25392	100	14	years	year	NOUN
etr-25392	100	15	of	of	ADP
etr-25392	100	16	age	age	NOUN
etr-25392	100	17	,	,	PUNCT
etr-25392	100	18	whereas	whereas	SCONJ
etr-25392	100	19	82.3	82.3	NUM
etr-25392	100	20	%	%	NOUN
etr-25392	100	21	of	of	ADP
etr-25392	100	22	the	the	DET
etr-25392	100	23	2009	2009	NUM
etr-25392	100	24	respondents	respondent	NOUN
etr-25392	100	25	were	be	AUX
etr-25392	100	26	between	between	ADP
etr-25392	100	27	18	18	NUM
etr-25392	100	28	-	-	SYM
etr-25392	100	29	25	25	NUM
etr-25392	100	30	years	year	NOUN
etr-25392	100	31	of	of	ADP
etr-25392	100	32	age	age	NOUN
etr-25392	100	33	.	.	PUNCT
etr-25392	101	1	both	both	DET
etr-25392	101	2	groups	group	NOUN
etr-25392	101	3	were	be	AUX
etr-25392	101	4	college	college	NOUN
etr-25392	101	5	students	student	NOUN
etr-25392	101	6	.	.	PUNCT
etr-25392	102	1	food	food	NOUN
etr-25392	102	2	quality	quality	PROPN
etr-25392	102	3	johns	johns	PROPN
etr-25392	102	4	and	and	CCONJ
etr-25392	102	5	howard	howard	PROPN
etr-25392	102	6	(	(	PUNCT
etr-25392	102	7	1998	1998	NUM
etr-25392	102	8	)	)	PUNCT
etr-25392	102	9	stated	state	VERB
etr-25392	102	10	that	that	SCONJ
etr-25392	102	11	food	food	NOUN
etr-25392	102	12	is	be	AUX
etr-25392	102	13	the	the	DET
etr-25392	102	14	main	main	ADJ
etr-25392	102	15	product	product	NOUN
etr-25392	102	16	or	or	CCONJ
etr-25392	102	17	core	core	NOUN
etr-25392	102	18	business	business	NOUN
etr-25392	102	19	of	of	ADP
etr-25392	102	20	restaurants	restaurant	NOUN
etr-25392	102	21	,	,	PUNCT
etr-25392	102	22	fulfilling	fulfil	VERB
etr-25392	102	23	a	a	DET
etr-25392	102	24	basic	basic	ADJ
etr-25392	102	25	human	human	ADJ
etr-25392	102	26	need	need	NOUN
etr-25392	102	27	.	.	PUNCT
etr-25392	103	1	they	they	PRON
etr-25392	103	2	examined	examine	VERB
etr-25392	103	3	the	the	DET
etr-25392	103	4	relationship	relationship	NOUN
etr-25392	103	5	between	between	ADP
etr-25392	103	6	customer	customer	NOUN
etr-25392	103	7	expectations	expectation	NOUN
etr-25392	103	8	and	and	CCONJ
etr-25392	103	9	their	their	PRON
etr-25392	103	10	perceptions	perception	NOUN
etr-25392	103	11	of	of	ADP
etr-25392	103	12	service	service	NOUN
etr-25392	103	13	performance	performance	NOUN
etr-25392	103	14	using	use	VERB
etr-25392	103	15	the	the	DET
etr-25392	103	16	profile	profile	ADJ
etr-25392	103	17	accumulation	accumulation	NOUN
etr-25392	103	18	technique	technique	NOUN
etr-25392	103	19	,	,	PUNCT
etr-25392	103	20	developed	develop	VERB
etr-25392	103	21	by	by	ADP
etr-25392	103	22	johns	johns	PROPN
etr-25392	103	23	and	and	CCONJ
etr-25392	103	24	lee	lee	PROPN
etr-25392	103	25	-	-	PUNCT
etr-25392	103	26	ross	ross	PROPN
etr-25392	103	27	in	in	ADP
etr-25392	103	28	1996	1996	NUM
etr-25392	103	29	,	,	PUNCT
etr-25392	103	30	to	to	PART
etr-25392	103	31	collect	collect	VERB
etr-25392	103	32	data	datum	NOUN
etr-25392	103	33	qualitatively	qualitatively	ADV
etr-25392	103	34	yet	yet	ADV
etr-25392	103	35	analyze	analyze	VERB
etr-25392	103	36	it	it	PRON
etr-25392	103	37	quantitatively	quantitatively	ADV
etr-25392	103	38	.	.	PUNCT
etr-25392	104	1	customers	customer	NOUN
etr-25392	104	2	at	at	ADP
etr-25392	104	3	two	two	NUM
etr-25392	104	4	pizza	pizza	NOUN
etr-25392	104	5	restaurants	restaurant	NOUN
etr-25392	104	6	filled	fill	VERB
etr-25392	104	7	out	out	ADP
etr-25392	104	8	open	open	ADJ
etr-25392	104	9	-	-	PUNCT
etr-25392	104	10	ended	end	VERB
etr-25392	104	11	questionnaires	questionnaire	NOUN
etr-25392	104	12	about	about	ADP
etr-25392	104	13	their	their	PRON
etr-25392	104	14	meal	meal	NOUN
etr-25392	104	15	experience	experience	NOUN
etr-25392	104	16	or	or	CCONJ
etr-25392	104	17	service	service	NOUN
etr-25392	104	18	received	receive	VERB
etr-25392	104	19	from	from	ADP
etr-25392	104	20	each	each	DET
etr-25392	104	21	qsr	qsr	NOUN
etr-25392	104	22	,	,	PUNCT
etr-25392	104	23	while	while	SCONJ
etr-25392	104	24	passers	passer	NOUN
etr-25392	104	25	-	-	PUNCT
etr-25392	104	26	by	by	ADP
etr-25392	104	27	reported	report	VERB
etr-25392	104	28	on	on	ADP
etr-25392	104	29	what	what	PRON
etr-25392	104	30	they	they	PRON
etr-25392	104	31	expected	expect	VERB
etr-25392	104	32	from	from	ADP
etr-25392	104	33	restaurants	restaurant	NOUN
etr-25392	104	34	in	in	ADP
etr-25392	104	35	general	general	ADJ
etr-25392	104	36	.	.	PUNCT
etr-25392	105	1	then	then	ADV
etr-25392	105	2	,	,	PUNCT
etr-25392	105	3	the	the	DET
etr-25392	105	4	authors	author	NOUN
etr-25392	105	5	compared	compare	VERB
etr-25392	105	6	passer	passer	ADJ
etr-25392	105	7	-	-	PUNCT
etr-25392	105	8	by	by	ADP
etr-25392	105	9	expectations	expectation	NOUN
etr-25392	105	10	with	with	ADP
etr-25392	105	11	perceptions	perception	NOUN
etr-25392	105	12	of	of	ADP
etr-25392	105	13	diners	diner	NOUN
etr-25392	105	14	at	at	ADP
etr-25392	105	15	the	the	DET
etr-25392	105	16	two	two	NUM
etr-25392	105	17	qsrs	qsr	NOUN
etr-25392	105	18	.	.	PUNCT
etr-25392	106	1	there	there	PRON
etr-25392	106	2	were	be	VERB
etr-25392	106	3	172	172	NUM
etr-25392	106	4	respondents	respondent	NOUN
etr-25392	106	5	:	:	PUNCT
etr-25392	106	6	50	50	NUM
etr-25392	106	7	diners	diner	NOUN
etr-25392	106	8	from	from	ADP
etr-25392	106	9	the	the	DET
etr-25392	106	10	first	first	ADJ
etr-25392	106	11	restaurant	restaurant	NOUN
etr-25392	106	12	,	,	PUNCT
etr-25392	106	13	22	22	NUM
etr-25392	106	14	from	from	ADP
etr-25392	106	15	the	the	DET
etr-25392	106	16	second	second	ADJ
etr-25392	106	17	,	,	PUNCT
etr-25392	106	18	and	and	CCONJ
etr-25392	106	19	50	50	NUM
etr-25392	106	20	passers	passer	NOUN
etr-25392	106	21	-	-	PUNCT
etr-25392	106	22	by	by	NOUN
etr-25392	106	23	.	.	PUNCT
etr-25392	107	1	respondents	respondent	NOUN
etr-25392	107	2	of	of	ADP
etr-25392	107	3	the	the	DET
etr-25392	107	4	first	first	ADJ
etr-25392	107	5	restaurant	restaurant	NOUN
etr-25392	107	6	reported	report	VERB
etr-25392	107	7	that	that	SCONJ
etr-25392	107	8	food	food	NOUN
etr-25392	107	9	quality	quality	NOUN
etr-25392	107	10	of	of	ADP
etr-25392	107	11	the	the	DET
etr-25392	107	12	first	first	ADJ
etr-25392	107	13	restaurant	restaurant	NOUN
etr-25392	107	14	exceeded	exceed	VERB
etr-25392	107	15	their	their	PRON
etr-25392	107	16	expectations	expectation	NOUN
etr-25392	107	17	,	,	PUNCT
etr-25392	107	18	but	but	CCONJ
etr-25392	107	19	respondents	respondent	NOUN
etr-25392	107	20	from	from	ADP
etr-25392	107	21	the	the	DET
etr-25392	107	22	second	second	ADJ
etr-25392	107	23	qsr	qsr	NOUN
etr-25392	107	24	rated	rate	VERB
etr-25392	107	25	food	food	NOUN
etr-25392	107	26	quality	quality	NOUN
etr-25392	107	27	as	as	ADP
etr-25392	107	28	poor	poor	ADJ
etr-25392	107	29	.	.	PUNCT
etr-25392	108	1	this	this	PRON
etr-25392	108	2	might	might	AUX
etr-25392	108	3	be	be	AUX
etr-25392	108	4	because	because	SCONJ
etr-25392	108	5	during	during	ADP
etr-25392	108	6	the	the	DET
etr-25392	108	7	data	data	NOUN
etr-25392	108	8	collection	collection	NOUN
etr-25392	108	9	,	,	PUNCT
etr-25392	108	10	the	the	DET
etr-25392	108	11	second	second	ADJ
etr-25392	108	12	restaurant	restaurant	NOUN
etr-25392	108	13	was	be	AUX
etr-25392	108	14	in	in	ADP
etr-25392	108	15	the	the	DET
etr-25392	108	16	process	process	NOUN
etr-25392	108	17	of	of	ADP
etr-25392	108	18	terminating	terminate	VERB
etr-25392	108	19	its	its	PRON
etr-25392	108	20	franchise	franchise	NOUN
etr-25392	108	21	agreement	agreement	NOUN
etr-25392	108	22	.	.	PUNCT
etr-25392	109	1	in	in	ADP
etr-25392	109	2	both	both	PRON
etr-25392	109	3	qsrs	qsr	NOUN
etr-25392	109	4	,	,	PUNCT
etr-25392	109	5	respondents	respondent	NOUN
etr-25392	109	6	’	'	PUNCT
etr-25392	109	7	perceptions	perception	NOUN
etr-25392	109	8	on	on	ADP
etr-25392	109	9	food	food	NOUN
etr-25392	109	10	,	,	PUNCT
etr-25392	109	11	staff	staff	NOUN
etr-25392	109	12	and	and	CCONJ
etr-25392	109	13	atmosphere	atmosphere	NOUN
etr-25392	109	14	exceeded	exceed	VERB
etr-25392	109	15	what	what	PRON
etr-25392	109	16	they	they	PRON
etr-25392	109	17	had	have	AUX
etr-25392	109	18	expected	expect	VERB
etr-25392	109	19	,	,	PUNCT
etr-25392	109	20	which	which	PRON
etr-25392	109	21	means	mean	VERB
etr-25392	109	22	respondents	respondent	NOUN
etr-25392	109	23	were	be	AUX
etr-25392	109	24	satisfied	satisfied	ADJ
etr-25392	109	25	with	with	ADP
etr-25392	109	26	those	those	DET
etr-25392	109	27	aspects	aspect	NOUN
etr-25392	109	28	.	.	PUNCT
etr-25392	110	1	service	service	NOUN
etr-25392	110	2	and	and	CCONJ
etr-25392	110	3	price	price	NOUN
etr-25392	110	4	were	be	AUX
etr-25392	110	5	the	the	DET
etr-25392	110	6	most	most	ADV
etr-25392	110	7	positive	positive	ADJ
etr-25392	110	8	aspects	aspect	NOUN
etr-25392	110	9	.	.	PUNCT
etr-25392	111	1	qin	qin	PROPN
etr-25392	111	2	and	and	CCONJ
etr-25392	111	3	prybutok	prybutok	PROPN
etr-25392	111	4	(	(	PUNCT
etr-25392	111	5	2008	2008	NUM
etr-25392	111	6	;	;	PUNCT
etr-25392	111	7	2009	2009	NUM
etr-25392	111	8	)	)	PUNCT
etr-25392	111	9	reported	report	VERB
etr-25392	111	10	that	that	SCONJ
etr-25392	111	11	food	food	NOUN
etr-25392	111	12	quality	quality	NOUN
etr-25392	111	13	was	be	AUX
etr-25392	111	14	related	relate	VERB
etr-25392	111	15	to	to	ADP
etr-25392	111	16	customer	customer	NOUN
etr-25392	111	17	satisfaction	satisfaction	NOUN
etr-25392	111	18	,	,	PUNCT
etr-25392	111	19	while	while	SCONJ
etr-25392	111	20	law	law	NOUN
etr-25392	111	21	et	et	PROPN
etr-25392	111	22	al	al	PROPN
etr-25392	111	23	.	.	PROPN
etr-25392	112	1	(	(	PUNCT
etr-25392	112	2	2004	2004	NUM
etr-25392	112	3	)	)	PUNCT
etr-25392	112	4	found	find	VERB
etr-25392	112	5	that	that	SCONJ
etr-25392	112	6	food	food	NOUN
etr-25392	112	7	quality	quality	NOUN
etr-25392	112	8	affected	affect	VERB
etr-25392	112	9	repurchase	repurchase	NOUN
etr-25392	112	10	behavior	behavior	NOUN
etr-25392	112	11	during	during	ADP
etr-25392	112	12	lunch	lunch	NOUN
etr-25392	112	13	.	.	PUNCT
etr-25392	113	1	perlik	perlik	PROPN
etr-25392	113	2	(	(	PUNCT
etr-25392	113	3	2003	2003	NUM
etr-25392	113	4	)	)	PUNCT
etr-25392	113	5	found	find	VERB
etr-25392	113	6	that	that	SCONJ
etr-25392	113	7	consistent	consistent	ADJ
etr-25392	113	8	food	food	NOUN
etr-25392	113	9	quality	quality	NOUN
etr-25392	113	10	was	be	AUX
etr-25392	113	11	the	the	DET
etr-25392	113	12	top	top	ADJ
etr-25392	113	13	reason	reason	NOUN
etr-25392	113	14	customers	customer	NOUN
etr-25392	113	15	patronized	patronize	VERB
etr-25392	113	16	their	their	PRON
etr-25392	113	17	favorite	favorite	ADJ
etr-25392	113	18	chain	chain	NOUN
etr-25392	113	19	restaurant	restaurant	NOUN
etr-25392	113	20	.	.	PUNCT
etr-25392	114	1	reliability	reliability	NOUN
etr-25392	114	2	reliability	reliability	NOUN
etr-25392	114	3	is	be	AUX
etr-25392	114	4	defined	define	VERB
etr-25392	114	5	as	as	ADP
etr-25392	114	6	the	the	DET
etr-25392	114	7	service	service	NOUN
etr-25392	114	8	provider	provider	NOUN
etr-25392	114	9	’s	’s	PART
etr-25392	114	10	ability	ability	NOUN
etr-25392	114	11	to	to	PART
etr-25392	114	12	perform	perform	VERB
etr-25392	114	13	the	the	DET
etr-25392	114	14	promised	promise	VERB
etr-25392	114	15	service	service	NOUN
etr-25392	114	16	dependably	dependably	ADV
etr-25392	114	17	and	and	CCONJ
etr-25392	114	18	accurately	accurately	ADV
etr-25392	114	19	.	.	PUNCT
etr-25392	115	1	this	this	PRON
etr-25392	115	2	has	have	AUX
etr-25392	115	3	been	be	AUX
etr-25392	115	4	one	one	NUM
etr-25392	115	5	in	in	ADP
etr-25392	115	6	five	five	NUM
etr-25392	115	7	most	most	ADV
etr-25392	115	8	famous	famous	ADJ
etr-25392	115	9	dimensions	dimension	NOUN
etr-25392	115	10	used	use	VERB
etr-25392	115	11	to	to	PART
etr-25392	115	12	measure	measure	VERB
etr-25392	115	13	service	service	NOUN
etr-25392	115	14	quality	quality	NOUN
etr-25392	115	15	(	(	PUNCT
etr-25392	115	16	parasuraman	parasuraman	NOUN
etr-25392	115	17	,	,	PUNCT
etr-25392	115	18	zeithaml	zeithaml	PROPN
etr-25392	115	19	,	,	PUNCT
etr-25392	115	20	&	&	CCONJ
etr-25392	115	21	berry	berry	PROPN
etr-25392	115	22	,	,	PUNCT
etr-25392	115	23	1985	1985	NUM
etr-25392	115	24	,	,	PUNCT
etr-25392	115	25	1988	1988	NUM
etr-25392	115	26	)	)	PUNCT
etr-25392	115	27	.	.	PUNCT
etr-25392	116	1	the	the	DET
etr-25392	116	2	purpose	purpose	NOUN
etr-25392	116	3	of	of	ADP
etr-25392	116	4	parasuraman	parasuraman	NOUN
etr-25392	116	5	et	et	PROPN
etr-25392	116	6	al	al	PROPN
etr-25392	116	7	’s	’s	PART
etr-25392	116	8	studies	study	NOUN
etr-25392	116	9	were	be	AUX
etr-25392	116	10	to	to	PART
etr-25392	116	11	help	help	VERB
etr-25392	116	12	the	the	DET
etr-25392	116	13	businesses	business	NOUN
etr-25392	116	14	understand	understand	VERB
etr-25392	116	15	customers	customer	NOUN
etr-25392	116	16	’	’	PART
etr-25392	116	17	expectations	expectation	NOUN
etr-25392	116	18	and	and	CCONJ
etr-25392	116	19	perceptions	perception	NOUN
etr-25392	116	20	of	of	ADP
etr-25392	116	21	service	service	NOUN
etr-25392	116	22	,	,	PUNCT
etr-25392	116	23	which	which	PRON
etr-25392	116	24	eventually	eventually	ADV
etr-25392	116	25	led	lead	VERB
etr-25392	116	26	them	they	PRON
etr-25392	116	27	to	to	PART
etr-25392	116	28	improve	improve	VERB
etr-25392	116	29	the	the	DET
etr-25392	116	30	service	service	NOUN
etr-25392	116	31	they	they	PRON
etr-25392	116	32	provided	provide	VERB
etr-25392	116	33	to	to	ADP
etr-25392	116	34	customers	customer	NOUN
etr-25392	116	35	.	.	PUNCT
etr-25392	117	1	they	they	PRON
etr-25392	117	2	also	also	ADV
etr-25392	117	3	emphasized	emphasize	VERB
etr-25392	117	4	the	the	DET
etr-25392	117	5	role	role	NOUN
etr-25392	117	6	service	service	NOUN
etr-25392	117	7	quality	quality	NOUN
etr-25392	117	8	played	play	VERB
etr-25392	117	9	as	as	ADP
etr-25392	117	10	a	a	DET
etr-25392	117	11	source	source	NOUN
etr-25392	117	12	of	of	ADP
etr-25392	117	13	competitive	competitive	ADJ
etr-25392	117	14	advantage	advantage	NOUN
etr-25392	117	15	.	.	PUNCT
etr-25392	118	1	moonkyu	moonkyu	PROPN
etr-25392	118	2	and	and	CCONJ
etr-25392	118	3	ulgado	ulgado	ADJ
etr-25392	118	4	(	(	PUNCT
etr-25392	118	5	1997	1997	NUM
etr-25392	118	6	)	)	PUNCT
etr-25392	118	7	found	find	VERB
etr-25392	118	8	differences	difference	NOUN
etr-25392	118	9	existed	exist	VERB
etr-25392	118	10	between	between	ADP
etr-25392	118	11	korean	korean	ADJ
etr-25392	118	12	and	and	CCONJ
etr-25392	118	13	american	american	ADJ
etr-25392	118	14	fast	fast	ADJ
etr-25392	118	15	-	-	PUNCT
etr-25392	118	16	food	food	NOUN
etr-25392	118	17	customers	customer	NOUN
etr-25392	118	18	in	in	ADP
etr-25392	118	19	reliability	reliability	NOUN
etr-25392	118	20	and	and	CCONJ
etr-25392	118	21	empathy	empathy	NOUN
etr-25392	118	22	dimensions	dimension	NOUN
etr-25392	118	23	.	.	PUNCT
etr-25392	119	1	humnekar	humnekar	NOUN
etr-25392	119	2	(	(	PUNCT
etr-25392	119	3	2017	2017	NUM
etr-25392	119	4	)	)	PUNCT
etr-25392	119	5	found	find	VERB
etr-25392	119	6	servqual	servqual	ADJ
etr-25392	119	7	scale	scale	NOUN
etr-25392	119	8	is	be	AUX
etr-25392	119	9	not	not	PART
etr-25392	119	10	applicable	applicable	ADJ
etr-25392	119	11	for	for	ADP
etr-25392	119	12	a	a	DET
etr-25392	119	13	study	study	NOUN
etr-25392	119	14	of	of	ADP
etr-25392	119	15	service	service	NOUN
etr-25392	119	16	quality	quality	NOUN
etr-25392	119	17	in	in	ADP
etr-25392	119	18	fast	fast	ADJ
etr-25392	119	19	food	food	NOUN
etr-25392	119	20	restaurants	restaurant	NOUN
etr-25392	119	21	in	in	ADP
etr-25392	119	22	india	india	PROPN
etr-25392	119	23	,	,	PUNCT
etr-25392	119	24	which	which	PRON
etr-25392	119	25	might	might	AUX
etr-25392	119	26	be	be	AUX
etr-25392	119	27	because	because	SCONJ
etr-25392	119	28	of	of	ADP
etr-25392	119	29	cultural	cultural	ADJ
etr-25392	119	30	differences	difference	NOUN
etr-25392	119	31	.	.	PUNCT
etr-25392	120	1	some	some	DET
etr-25392	120	2	studies	study	NOUN
etr-25392	120	3	investigate	investigate	VERB
etr-25392	120	4	the	the	DET
etr-25392	120	5	impact	impact	NOUN
etr-25392	120	6	of	of	ADP
etr-25392	120	7	waiting	wait	VERB
etr-25392	120	8	time	time	NOUN
etr-25392	120	9	on	on	ADP
etr-25392	120	10	customer	customer	NOUN
etr-25392	120	11	satisfaction	satisfaction	NOUN
etr-25392	120	12	.	.	PUNCT
etr-25392	121	1	as	as	ADP
etr-25392	121	2	fast	fast	ADJ
etr-25392	121	3	service	service	NOUN
etr-25392	121	4	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
etr-25392	121	5	mcdowall	mcdowall	PROPN
etr-25392	121	6	,	,	PUNCT
etr-25392	121	7	s.	s.	PROPN
etr-25392	121	8	&	&	CCONJ
etr-25392	121	9	jia	jia	PROPN
etr-25392	121	10	,	,	PUNCT
etr-25392	121	11	w.	w.	PROPN
etr-25392	121	12	(	(	PUNCT
etr-25392	121	13	2021	2021	NUM
etr-25392	121	14	)	)	PUNCT
etr-25392	121	15	/	/	SYM
etr-25392	121	16	events	event	NOUN
etr-25392	121	17	and	and	CCONJ
etr-25392	121	18	tourism	tourism	NOUN
etr-25392	121	19	review	review	NOUN
etr-25392	121	20	,	,	PUNCT
etr-25392	121	21	4(1	4(1	NOUN
etr-25392	121	22	)	)	PUNCT
etr-25392	121	23	,	,	PUNCT
etr-25392	121	24	14	14	NUM
etr-25392	121	25	-	-	SYM
etr-25392	121	26	29	29	NUM
etr-25392	121	27	.	.	PUNCT
etr-25392	121	28	19	19	NUM
etr-25392	121	29	events	event	NOUN
etr-25392	121	30	and	and	CCONJ
etr-25392	121	31	tourism	tourism	NOUN
etr-25392	121	32	review	review	NOUN
etr-25392	121	33	vol	vol	NOUN
etr-25392	121	34	.	.	PROPN
etr-25392	121	35	4	4	NUM
etr-25392	121	36	no	no	NOUN
etr-25392	121	37	.	.	NOUN
etr-25392	121	38	1	1	NUM
etr-25392	121	39	(	(	PUNCT
etr-25392	121	40	2021	2021	NUM
etr-25392	121	41	)	)	PUNCT
etr-25392	121	42	,	,	PUNCT
etr-25392	121	43	14	14	NUM
etr-25392	121	44	-	-	SYM
etr-25392	121	45	29	29	NUM
etr-25392	121	46	,	,	PUNCT
etr-25392	121	47	doi	doi	NOUN
etr-25392	121	48	:	:	PUNCT
etr-25392	121	49	10.18060/25392	10.18060/25392	NUM
etr-25392	121	50	copyright	copyright	NOUN
etr-25392	121	51	©	©	PROPN
etr-25392	121	52	2021	2021	NUM
etr-25392	121	53	siriporn	siriporn	ADJ
etr-25392	121	54	mcdowall	mcdowall	NOUN
etr-25392	121	55	and	and	CCONJ
etr-25392	121	56	weijia	weijia	PROPN
etr-25392	121	57	jia	jia	PROPN
etr-25392	122	1	this	this	DET
etr-25392	122	2	work	work	NOUN
etr-25392	122	3	is	be	AUX
etr-25392	122	4	licensed	license	VERB
etr-25392	122	5	under	under	ADP
etr-25392	122	6	a	a	DET
etr-25392	122	7	creative	creative	ADJ
etr-25392	122	8	commons	common	NOUN
etr-25392	122	9	attribution	attribution	NOUN
etr-25392	122	10	4.0	4.0	NUM
etr-25392	122	11	international	international	ADJ
etr-25392	122	12	license	license	NOUN
etr-25392	122	13	.	.	PUNCT
etr-25392	123	1	is	be	AUX
etr-25392	123	2	a	a	DET
etr-25392	123	3	major	major	ADJ
etr-25392	123	4	draw	draw	NOUN
etr-25392	123	5	of	of	ADP
etr-25392	123	6	qsrs	qsrs	NOUN
etr-25392	123	7	(	(	PUNCT
etr-25392	123	8	walker	walker	NOUN
etr-25392	123	9	,	,	PUNCT
etr-25392	123	10	2017	2017	NUM
etr-25392	123	11	)	)	PUNCT
etr-25392	123	12	,	,	PUNCT
etr-25392	123	13	customers	customer	NOUN
etr-25392	123	14	expect	expect	VERB
etr-25392	123	15	to	to	PART
etr-25392	123	16	place	place	VERB
etr-25392	123	17	their	their	PRON
etr-25392	123	18	orders	order	NOUN
etr-25392	123	19	and	and	CCONJ
etr-25392	123	20	receive	receive	VERB
etr-25392	123	21	their	their	PRON
etr-25392	123	22	food	food	NOUN
etr-25392	123	23	quickly	quickly	ADV
etr-25392	123	24	.	.	PUNCT
etr-25392	124	1	thus	thus	ADV
etr-25392	124	2	,	,	PUNCT
etr-25392	124	3	the	the	DET
etr-25392	124	4	length	length	NOUN
etr-25392	124	5	of	of	ADP
etr-25392	124	6	waiting	waiting	NOUN
etr-25392	124	7	time	time	NOUN
etr-25392	124	8	affects	affect	VERB
etr-25392	124	9	customer	customer	NOUN
etr-25392	124	10	satisfaction	satisfaction	NOUN
etr-25392	124	11	(	(	PUNCT
etr-25392	124	12	davis	davis	PROPN
etr-25392	124	13	&	&	CCONJ
etr-25392	124	14	vollmann	vollmann	PROPN
etr-25392	124	15	,	,	PUNCT
etr-25392	124	16	1990	1990	NUM
etr-25392	124	17	;	;	PUNCT
etr-25392	124	18	law	law	NOUN
etr-25392	124	19	et	et	NOUN
etr-25392	124	20	al	al	PROPN
etr-25392	124	21	.	.	PROPN
etr-25392	124	22	,	,	PUNCT
etr-25392	124	23	2004	2004	NUM
etr-25392	124	24	)	)	PUNCT
etr-25392	124	25	,	,	PUNCT
etr-25392	124	26	repeat	repeat	NOUN
etr-25392	124	27	restaurant	restaurant	NOUN
etr-25392	124	28	patronage	patronage	NOUN
etr-25392	124	29	(	(	PUNCT
etr-25392	124	30	law	law	NOUN
etr-25392	124	31	et	et	NOUN
etr-25392	124	32	al	al	PROPN
etr-25392	124	33	.	.	PROPN
etr-25392	124	34	,	,	PUNCT
etr-25392	124	35	2004	2004	NUM
etr-25392	124	36	)	)	PUNCT
etr-25392	124	37	,	,	PUNCT
etr-25392	124	38	decisions	decision	NOUN
etr-25392	124	39	as	as	ADP
etr-25392	124	40	to	to	ADP
etr-25392	124	41	which	which	DET
etr-25392	124	42	restaurant	restaurant	NOUN
etr-25392	124	43	to	to	PART
etr-25392	124	44	patronize	patronize	VERB
etr-25392	124	45	(	(	PUNCT
etr-25392	124	46	davis	davis	PROPN
etr-25392	124	47	&	&	CCONJ
etr-25392	124	48	vollmann	vollmann	PROPN
etr-25392	124	49	,	,	PUNCT
etr-25392	124	50	1990	1990	NUM
etr-25392	124	51	)	)	PUNCT
etr-25392	124	52	,	,	PUNCT
etr-25392	124	53	and	and	CCONJ
etr-25392	124	54	long	long	ADJ
etr-25392	124	55	-	-	PUNCT
etr-25392	124	56	term	term	NOUN
etr-25392	124	57	profits	profit	NOUN
etr-25392	124	58	(	(	PUNCT
etr-25392	124	59	davis	davis	NOUN
etr-25392	124	60	,	,	PUNCT
etr-25392	124	61	1991	1991	NUM
etr-25392	124	62	)	)	PUNCT
etr-25392	124	63	.	.	PUNCT
etr-25392	125	1	taylor	taylor	PROPN
etr-25392	125	2	(	(	PUNCT
etr-25392	125	3	1994	1994	NUM
etr-25392	125	4	)	)	PUNCT
etr-25392	125	5	stated	state	VERB
etr-25392	125	6	that	that	SCONJ
etr-25392	125	7	customers	customer	NOUN
etr-25392	125	8	would	would	AUX
etr-25392	125	9	relate	relate	VERB
etr-25392	125	10	long	long	ADJ
etr-25392	125	11	waits	wait	NOUN
etr-25392	125	12	for	for	ADP
etr-25392	125	13	poor	poor	ADJ
etr-25392	125	14	service	service	NOUN
etr-25392	125	15	.	.	PUNCT
etr-25392	126	1	davis	davis	PROPN
etr-25392	126	2	and	and	CCONJ
etr-25392	126	3	vollman	vollman	NOUN
etr-25392	126	4	(	(	PUNCT
etr-25392	126	5	1990	1990	NUM
etr-25392	126	6	)	)	PUNCT
etr-25392	126	7	collected	collect	VERB
etr-25392	126	8	data	datum	NOUN
etr-25392	126	9	from	from	ADP
etr-25392	126	10	two	two	NUM
etr-25392	126	11	fast	fast	ADJ
etr-25392	126	12	food	food	NOUN
etr-25392	126	13	restaurants	restaurant	NOUN
etr-25392	126	14	,	,	PUNCT
etr-25392	126	15	with	with	ADP
etr-25392	126	16	723	723	NUM
etr-25392	126	17	respondents	respondent	NOUN
etr-25392	126	18	.	.	PUNCT
etr-25392	127	1	results	result	NOUN
etr-25392	127	2	revealed	reveal	VERB
etr-25392	127	3	that	that	SCONJ
etr-25392	127	4	the	the	PRON
etr-25392	127	5	longer	long	ADJ
etr-25392	127	6	a	a	DET
etr-25392	127	7	customer	customer	NOUN
etr-25392	127	8	waited	wait	VERB
etr-25392	127	9	,	,	PUNCT
etr-25392	128	1	the	the	PRON
etr-25392	128	2	less	less	ADV
etr-25392	128	3	satisfied	satisfied	ADJ
etr-25392	128	4	or	or	CCONJ
etr-25392	128	5	more	more	ADV
etr-25392	128	6	dissatisfied	dissatisfied	ADJ
etr-25392	128	7	he	he	PRON
etr-25392	128	8	/	/	SYM
etr-25392	129	1	she	she	PRON
etr-25392	129	2	became	become	VERB
etr-25392	129	3	with	with	ADP
etr-25392	129	4	the	the	DET
etr-25392	129	5	service	service	NOUN
etr-25392	129	6	received	receive	VERB
etr-25392	129	7	.	.	PUNCT
etr-25392	130	1	customer	customer	NOUN
etr-25392	130	2	satisfaction	satisfaction	NOUN
etr-25392	130	3	and	and	CCONJ
etr-25392	130	4	waiting	waiting	NOUN
etr-25392	130	5	time	time	NOUN
etr-25392	130	6	also	also	ADV
etr-25392	130	7	affected	affect	VERB
etr-25392	130	8	by	by	ADP
etr-25392	130	9	time	time	NOUN
etr-25392	130	10	of	of	ADP
etr-25392	130	11	day	day	NOUN
etr-25392	130	12	and	and	CCONJ
etr-25392	130	13	store	store	NOUN
etr-25392	130	14	locations	location	NOUN
etr-25392	130	15	.	.	PUNCT
etr-25392	131	1	the	the	DET
etr-25392	131	2	longer	long	ADJ
etr-25392	131	3	customers	customer	NOUN
etr-25392	131	4	waited	wait	VERB
etr-25392	131	5	during	during	ADP
etr-25392	131	6	lunch	lunch	NOUN
etr-25392	131	7	time	time	NOUN
etr-25392	131	8	,	,	PUNCT
etr-25392	131	9	the	the	PRON
etr-25392	131	10	less	less	ADV
etr-25392	131	11	satisfied	satisfied	ADJ
etr-25392	131	12	they	they	PRON
etr-25392	131	13	became	become	VERB
etr-25392	131	14	.	.	PUNCT
etr-25392	132	1	type	type	NOUN
etr-25392	132	2	of	of	ADP
etr-25392	132	3	location	location	NOUN
etr-25392	132	4	(	(	PUNCT
etr-25392	132	5	suburban	suburban	ADJ
etr-25392	132	6	versus	versus	ADP
etr-25392	132	7	downtown	downtown	NOUN
etr-25392	132	8	)	)	PUNCT
etr-25392	132	9	affected	affect	VERB
etr-25392	132	10	customer	customer	NOUN
etr-25392	132	11	satisfaction	satisfaction	NOUN
etr-25392	132	12	;	;	PUNCT
etr-25392	132	13	the	the	DET
etr-25392	132	14	longer	long	ADV
etr-25392	132	15	suburban	suburban	ADJ
etr-25392	132	16	customers	customer	NOUN
etr-25392	132	17	waited	wait	VERB
etr-25392	132	18	,	,	PUNCT
etr-25392	132	19	the	the	PRON
etr-25392	132	20	less	less	ADV
etr-25392	132	21	satisfied	satisfied	ADJ
etr-25392	132	22	they	they	PRON
etr-25392	132	23	became	become	VERB
etr-25392	132	24	.	.	PUNCT
etr-25392	133	1	law	law	NOUN
etr-25392	133	2	et	et	PROPN
etr-25392	133	3	al	al	PROPN
etr-25392	133	4	.	.	PROPN
etr-25392	133	5	(	(	PUNCT
etr-25392	133	6	2004	2004	NUM
etr-25392	133	7	)	)	PUNCT
etr-25392	133	8	studied	study	VERB
etr-25392	133	9	with	with	ADP
etr-25392	133	10	two	two	NUM
etr-25392	133	11	groups	group	NOUN
etr-25392	133	12	of	of	ADP
etr-25392	133	13	participants	participant	NOUN
etr-25392	133	14	:	:	PUNCT
etr-25392	133	15	135	135	NUM
etr-25392	133	16	college	college	NOUN
etr-25392	133	17	students	student	NOUN
etr-25392	133	18	who	who	PRON
etr-25392	133	19	patronized	patronize	VERB
etr-25392	133	20	the	the	DET
etr-25392	133	21	university	university	NOUN
etr-25392	133	22	’s	’s	PART
etr-25392	133	23	qsr	qsr	PROPN
etr-25392	133	24	and	and	CCONJ
etr-25392	133	25	106	106	NUM
etr-25392	133	26	students	student	NOUN
etr-25392	133	27	who	who	PRON
etr-25392	133	28	patronized	patronize	VERB
etr-25392	133	29	both	both	CCONJ
etr-25392	133	30	the	the	DET
etr-25392	133	31	university	university	NOUN
etr-25392	133	32	’s	’s	PART
etr-25392	133	33	qsr	qsr	PROPN
etr-25392	133	34	and	and	CCONJ
etr-25392	133	35	off	off	ADP
etr-25392	133	36	-	-	PUNCT
etr-25392	133	37	campus	campus	NOUN
etr-25392	133	38	food	food	NOUN
etr-25392	133	39	outlets	outlet	NOUN
etr-25392	133	40	.	.	PUNCT
etr-25392	134	1	results	result	NOUN
etr-25392	134	2	revealed	reveal	VERB
etr-25392	134	3	that	that	SCONJ
etr-25392	134	4	for	for	ADP
etr-25392	134	5	the	the	DET
etr-25392	134	6	first	first	ADJ
etr-25392	134	7	group	group	NOUN
etr-25392	134	8	,	,	PUNCT
etr-25392	134	9	a	a	DET
etr-25392	134	10	significant	significant	ADJ
etr-25392	134	11	relationship	relationship	NOUN
etr-25392	134	12	existed	exist	VERB
etr-25392	134	13	between	between	ADP
etr-25392	134	14	expected	expect	VERB
etr-25392	134	15	and	and	CCONJ
etr-25392	134	16	actual	actual	ADJ
etr-25392	134	17	waiting	waiting	NOUN
etr-25392	134	18	times	time	NOUN
etr-25392	134	19	only	only	ADV
etr-25392	134	20	during	during	ADP
etr-25392	134	21	lunch	lunch	NOUN
etr-25392	134	22	.	.	PUNCT
etr-25392	135	1	the	the	DET
etr-25392	135	2	model	model	NOUN
etr-25392	135	3	also	also	ADV
etr-25392	135	4	showed	show	VERB
etr-25392	135	5	that	that	SCONJ
etr-25392	135	6	a	a	DET
etr-25392	135	7	reduction	reduction	NOUN
etr-25392	135	8	in	in	ADP
etr-25392	135	9	waiting	waiting	NOUN
etr-25392	135	10	time	time	NOUN
etr-25392	135	11	during	during	ADP
etr-25392	135	12	lunch	lunch	NOUN
etr-25392	135	13	would	would	AUX
etr-25392	135	14	increase	increase	VERB
etr-25392	135	15	the	the	DET
etr-25392	135	16	number	number	NOUN
etr-25392	135	17	of	of	ADP
etr-25392	135	18	repeat	repeat	NOUN
etr-25392	135	19	customers	customer	NOUN
etr-25392	135	20	.	.	PUNCT
etr-25392	136	1	staff	staff	NOUN
etr-25392	136	2	service	service	NOUN
etr-25392	136	3	attitude	attitude	NOUN
etr-25392	136	4	impacted	impact	VERB
etr-25392	136	5	repurchase	repurchase	NOUN
etr-25392	136	6	frequency	frequency	NOUN
etr-25392	136	7	.	.	PUNCT
etr-25392	137	1	food	food	NOUN
etr-25392	137	2	price	price	NOUN
etr-25392	137	3	and	and	CCONJ
etr-25392	137	4	food	food	NOUN
etr-25392	137	5	quality	quality	NOUN
etr-25392	137	6	did	do	AUX
etr-25392	137	7	not	not	PART
etr-25392	137	8	affect	affect	VERB
etr-25392	137	9	repurchase	repurchase	VERB
etr-25392	137	10	frequency	frequency	NOUN
etr-25392	137	11	.	.	PUNCT
etr-25392	138	1	this	this	PRON
etr-25392	138	2	might	might	AUX
etr-25392	138	3	be	be	AUX
etr-25392	138	4	because	because	SCONJ
etr-25392	138	5	college	college	NOUN
etr-25392	138	6	students	student	NOUN
etr-25392	138	7	were	be	AUX
etr-25392	138	8	on	on	ADP
etr-25392	138	9	a	a	DET
etr-25392	138	10	limited	limited	ADJ
etr-25392	138	11	allowance	allowance	NOUN
etr-25392	138	12	,	,	PUNCT
etr-25392	138	13	campus	campus	NOUN
etr-25392	138	14	offered	offer	VERB
etr-25392	138	15	food	food	NOUN
etr-25392	138	16	at	at	ADP
etr-25392	138	17	a	a	DET
etr-25392	138	18	reasonable	reasonable	ADJ
etr-25392	138	19	price	price	NOUN
etr-25392	138	20	,	,	PUNCT
etr-25392	138	21	and	and	CCONJ
etr-25392	138	22	food	food	NOUN
etr-25392	138	23	quality	quality	NOUN
etr-25392	138	24	was	be	AUX
etr-25392	138	25	not	not	PART
etr-25392	138	26	their	their	PRON
etr-25392	138	27	priority	priority	NOUN
etr-25392	138	28	in	in	ADP
etr-25392	138	29	selecting	select	VERB
etr-25392	138	30	the	the	DET
etr-25392	138	31	place	place	NOUN
etr-25392	138	32	to	to	PART
etr-25392	138	33	eat	eat	VERB
etr-25392	138	34	.	.	PUNCT
etr-25392	139	1	among	among	ADP
etr-25392	139	2	participants	participant	NOUN
etr-25392	139	3	in	in	ADP
etr-25392	139	4	the	the	DET
etr-25392	139	5	second	second	ADJ
etr-25392	139	6	group	group	NOUN
etr-25392	139	7	,	,	PUNCT
etr-25392	139	8	significant	significant	ADJ
etr-25392	139	9	relationships	relationship	NOUN
etr-25392	139	10	existed	exist	VERB
etr-25392	139	11	between	between	ADP
etr-25392	139	12	repurchase	repurchase	NOUN
etr-25392	139	13	frequency	frequency	NOUN
etr-25392	139	14	,	,	PUNCT
etr-25392	139	15	food	food	NOUN
etr-25392	139	16	price	price	NOUN
etr-25392	139	17	,	,	PUNCT
etr-25392	139	18	and	and	CCONJ
etr-25392	139	19	seat	seat	NOUN
etr-25392	139	20	availability	availability	NOUN
etr-25392	139	21	for	for	ADP
etr-25392	139	22	university	university	NOUN
etr-25392	139	23	’s	’s	PART
etr-25392	139	24	food	food	NOUN
etr-25392	139	25	outlet	outlet	NOUN
etr-25392	139	26	participants	participant	NOUN
etr-25392	139	27	during	during	ADP
etr-25392	139	28	dinner	dinner	NOUN
etr-25392	139	29	.	.	PUNCT
etr-25392	140	1	for	for	ADP
etr-25392	140	2	the	the	DET
etr-25392	140	3	off	off	ADP
etr-25392	140	4	-	-	PUNCT
etr-25392	140	5	campus	campus	NOUN
etr-25392	140	6	food	food	NOUN
etr-25392	140	7	outlet	outlet	NOUN
etr-25392	140	8	group	group	NOUN
etr-25392	140	9	,	,	PUNCT
etr-25392	140	10	only	only	ADV
etr-25392	140	11	food	food	NOUN
etr-25392	140	12	price	price	NOUN
etr-25392	140	13	affected	affect	VERB
etr-25392	140	14	repurchase	repurchase	NOUN
etr-25392	140	15	behavior	behavior	NOUN
etr-25392	140	16	during	during	ADP
etr-25392	140	17	dinner	dinner	NOUN
etr-25392	140	18	,	,	PUNCT
etr-25392	140	19	whereas	whereas	SCONJ
etr-25392	140	20	waiting	wait	VERB
etr-25392	140	21	satisfaction	satisfaction	NOUN
etr-25392	140	22	,	,	PUNCT
etr-25392	140	23	seat	seat	NOUN
etr-25392	140	24	availability	availability	NOUN
etr-25392	140	25	,	,	PUNCT
etr-25392	140	26	and	and	CCONJ
etr-25392	140	27	food	food	NOUN
etr-25392	140	28	quality	quality	NOUN
etr-25392	140	29	affected	affect	VERB
etr-25392	140	30	repurchase	repurchase	NOUN
etr-25392	140	31	behavior	behavior	NOUN
etr-25392	140	32	during	during	ADP
etr-25392	140	33	lunch	lunch	NOUN
etr-25392	140	34	.	.	PUNCT
etr-25392	141	1	etemad	etemad	ADJ
etr-25392	141	2	-	-	PUNCT
etr-25392	141	3	sajadi	sajadi	NOUN
etr-25392	141	4	and	and	CCONJ
etr-25392	141	5	rizzuto	rizzuto	PROPN
etr-25392	141	6	(	(	PUNCT
etr-25392	141	7	2013	2013	NUM
etr-25392	141	8	)	)	PUNCT
etr-25392	141	9	compared	compare	VERB
etr-25392	141	10	chinese	chinese	ADJ
etr-25392	141	11	and	and	CCONJ
etr-25392	141	12	swiss	swiss	ADJ
etr-25392	141	13	customers	customer	NOUN
etr-25392	141	14	’	’	PART
etr-25392	141	15	perception	perception	NOUN
etr-25392	141	16	of	of	ADP
etr-25392	141	17	meal	meal	NOUN
etr-25392	141	18	quality	quality	NOUN
etr-25392	141	19	,	,	PUNCT
etr-25392	141	20	service	service	NOUN
etr-25392	141	21	quality	quality	NOUN
etr-25392	141	22	,	,	PUNCT
etr-25392	141	23	price	price	NOUN
etr-25392	141	24	and	and	CCONJ
etr-25392	141	25	their	their	PRON
etr-25392	141	26	influence	influence	NOUN
etr-25392	141	27	on	on	ADP
etr-25392	141	28	satisfaction	satisfaction	NOUN
etr-25392	141	29	and	and	CCONJ
etr-25392	141	30	loyalty	loyalty	NOUN
etr-25392	141	31	,	,	PUNCT
etr-25392	141	32	using	use	VERB
etr-25392	141	33	mcdonald	mcdonald	NOUN
etr-25392	141	34	’s	’s	PART
etr-25392	141	35	customers	customer	NOUN
etr-25392	141	36	and	and	CCONJ
etr-25392	141	37	measured	measure	VERB
etr-25392	141	38	with	with	ADP
etr-25392	141	39	a	a	DET
etr-25392	141	40	modification	modification	NOUN
etr-25392	141	41	of	of	ADP
etr-25392	141	42	servqual	servqual	ADJ
etr-25392	141	43	.	.	PUNCT
etr-25392	142	1	data	datum	NOUN
etr-25392	142	2	were	be	AUX
etr-25392	142	3	collected	collect	VERB
etr-25392	142	4	from	from	ADP
etr-25392	142	5	52	52	NUM
etr-25392	142	6	chinese	chinese	ADJ
etr-25392	142	7	samples	sample	NOUN
etr-25392	142	8	and	and	CCONJ
etr-25392	142	9	66	66	NUM
etr-25392	142	10	from	from	ADP
etr-25392	142	11	swiss	swiss	ADJ
etr-25392	142	12	samples	sample	NOUN
etr-25392	142	13	,	,	PUNCT
etr-25392	142	14	for	for	ADP
etr-25392	142	15	a	a	DET
etr-25392	142	16	total	total	NOUN
etr-25392	142	17	of	of	ADP
etr-25392	142	18	118	118	NUM
etr-25392	142	19	.	.	PUNCT
etr-25392	143	1	results	result	NOUN
etr-25392	143	2	revealed	reveal	VERB
etr-25392	143	3	that	that	SCONJ
etr-25392	143	4	the	the	DET
etr-25392	143	5	chinese	chinese	ADJ
etr-25392	143	6	respondents	respondent	NOUN
etr-25392	143	7	had	have	VERB
etr-25392	143	8	higher	high	ADJ
etr-25392	143	9	perceptions	perception	NOUN
etr-25392	143	10	of	of	ADP
etr-25392	143	11	mcdonald	mcdonald	PROPN
etr-25392	143	12	’s	’s	PROPN
etr-25392	143	13	service	service	NOUN
etr-25392	143	14	quality	quality	NOUN
etr-25392	143	15	in	in	ADP
etr-25392	143	16	terms	term	NOUN
etr-25392	143	17	of	of	ADP
etr-25392	143	18	reliability	reliability	NOUN
etr-25392	143	19	(	(	PUNCT
etr-25392	143	20	ability	ability	NOUN
etr-25392	143	21	to	to	PART
etr-25392	143	22	perform	perform	VERB
etr-25392	143	23	the	the	DET
etr-25392	143	24	promised	promise	VERB
etr-25392	143	25	service	service	NOUN
etr-25392	143	26	dependably	dependably	ADV
etr-25392	143	27	and	and	CCONJ
etr-25392	143	28	precisely	precisely	ADV
etr-25392	143	29	)	)	PUNCT
etr-25392	143	30	and	and	CCONJ
etr-25392	143	31	tangibility	tangibility	NOUN
etr-25392	143	32	(	(	PUNCT
etr-25392	143	33	physical	physical	ADJ
etr-25392	143	34	facilities	facility	NOUN
etr-25392	143	35	,	,	PUNCT
etr-25392	143	36	equipment	equipment	NOUN
etr-25392	143	37	,	,	PUNCT
etr-25392	143	38	and	and	CCONJ
etr-25392	143	39	personnel	personnel	NOUN
etr-25392	143	40	)	)	PUNCT
etr-25392	143	41	than	than	ADP
etr-25392	143	42	their	their	PRON
etr-25392	143	43	swiss	swiss	ADJ
etr-25392	143	44	counterparts	counterpart	NOUN
etr-25392	143	45	.	.	PUNCT
etr-25392	144	1	chinese	chinese	ADJ
etr-25392	144	2	respondents	respondent	NOUN
etr-25392	144	3	perceived	perceive	VERB
etr-25392	144	4	mcdonald	mcdonald	PROPN
etr-25392	144	5	’s	’s	PART
etr-25392	144	6	image	image	NOUN
etr-25392	144	7	and	and	CCONJ
etr-25392	144	8	product	product	NOUN
etr-25392	144	9	quality	quality	NOUN
etr-25392	144	10	as	as	ADP
etr-25392	144	11	being	be	AUX
etr-25392	144	12	higher	high	ADJ
etr-25392	144	13	than	than	ADP
etr-25392	144	14	the	the	DET
etr-25392	144	15	perceptions	perception	NOUN
etr-25392	144	16	of	of	ADP
etr-25392	144	17	their	their	PRON
etr-25392	144	18	swiss	swiss	ADJ
etr-25392	144	19	counterparts	counterpart	NOUN
etr-25392	144	20	.	.	PUNCT
etr-25392	145	1	in	in	ADP
etr-25392	145	2	general	general	ADJ
etr-25392	145	3	,	,	PUNCT
etr-25392	145	4	both	both	DET
etr-25392	145	5	groups	group	NOUN
etr-25392	145	6	were	be	AUX
etr-25392	145	7	satisfied	satisfied	ADJ
etr-25392	145	8	with	with	ADP
etr-25392	145	9	mcdonald	mcdonald	PROPN
etr-25392	145	10	’s	’s	PROPN
etr-25392	145	11	,	,	PUNCT
etr-25392	145	12	but	but	CCONJ
etr-25392	145	13	the	the	DET
etr-25392	145	14	cross	cross	ADJ
etr-25392	145	15	-	-	ADJ
etr-25392	145	16	cultural	cultural	ADJ
etr-25392	145	17	image	image	NOUN
etr-25392	145	18	and	and	CCONJ
etr-25392	145	19	service	service	NOUN
etr-25392	145	20	quality	quality	NOUN
etr-25392	145	21	perception	perception	NOUN
etr-25392	145	22	differences	difference	NOUN
etr-25392	145	23	meant	mean	VERB
etr-25392	145	24	that	that	SCONJ
etr-25392	145	25	chinese	chinese	ADJ
etr-25392	145	26	respondents	respondent	NOUN
etr-25392	145	27	were	be	AUX
etr-25392	145	28	more	more	ADV
etr-25392	145	29	loyal	loyal	ADJ
etr-25392	145	30	to	to	ADP
etr-25392	145	31	this	this	DET
etr-25392	145	32	qsr	qsr	NOUN
etr-25392	145	33	than	than	ADP
etr-25392	145	34	their	their	PRON
etr-25392	145	35	swiss	swiss	ADJ
etr-25392	145	36	counterparts	counterpart	NOUN
etr-25392	145	37	.	.	PUNCT
etr-25392	146	1	relationship	relationship	NOUN
etr-25392	146	2	between	between	ADP
etr-25392	146	3	customer	customer	NOUN
etr-25392	146	4	satisfaction	satisfaction	NOUN
etr-25392	146	5	and	and	CCONJ
etr-25392	146	6	repeat	repeat	NOUN
etr-25392	146	7	-	-	PUNCT
etr-25392	146	8	purchase	purchase	NOUN
etr-25392	146	9	intentions	intention	NOUN
etr-25392	146	10	many	many	ADJ
etr-25392	146	11	studies	study	NOUN
etr-25392	146	12	in	in	ADP
etr-25392	146	13	the	the	DET
etr-25392	146	14	1980s	1980	NOUN
etr-25392	146	15	until	until	SCONJ
etr-25392	146	16	the	the	DET
etr-25392	146	17	early	early	ADJ
etr-25392	146	18	2000s	2000s	NUM
etr-25392	146	19	focused	focus	VERB
etr-25392	146	20	on	on	ADP
etr-25392	146	21	customer	customer	NOUN
etr-25392	146	22	satisfaction	satisfaction	NOUN
etr-25392	146	23	and	and	CCONJ
etr-25392	146	24	factors	factor	NOUN
etr-25392	146	25	affecting	affect	VERB
etr-25392	146	26	their	their	PRON
etr-25392	146	27	satisfaction	satisfaction	NOUN
etr-25392	146	28	.	.	PUNCT
etr-25392	147	1	competitiveness	competitiveness	NOUN
etr-25392	147	2	makes	make	VERB
etr-25392	147	3	restaurants	restaurant	NOUN
etr-25392	147	4	seek	seek	VERB
etr-25392	147	5	to	to	PART
etr-25392	147	6	go	go	VERB
etr-25392	147	7	beyond	beyond	ADP
etr-25392	147	8	achieving	achieve	VERB
etr-25392	147	9	customer	customer	NOUN
etr-25392	147	10	satisfaction	satisfaction	NOUN
etr-25392	147	11	to	to	PART
etr-25392	147	12	winning	win	VERB
etr-25392	147	13	their	their	PRON
etr-25392	147	14	loyalty	loyalty	NOUN
etr-25392	147	15	.	.	PUNCT
etr-25392	148	1	the	the	DET
etr-25392	148	2	benefits	benefit	NOUN
etr-25392	148	3	of	of	ADP
etr-25392	148	4	having	have	VERB
etr-25392	148	5	loyal	loyal	ADJ
etr-25392	148	6	customers	customer	NOUN
etr-25392	148	7	are	be	AUX
etr-25392	148	8	many	many	ADJ
etr-25392	148	9	,	,	PUNCT
etr-25392	148	10	including	include	VERB
etr-25392	148	11	the	the	DET
etr-25392	148	12	clients	client	NOUN
etr-25392	148	13	’	’	PART
etr-25392	148	14	strong	strong	ADJ
etr-25392	148	15	intention	intention	NOUN
etr-25392	148	16	to	to	PART
etr-25392	148	17	re	re	VERB
etr-25392	148	18	-	-	VERB
etr-25392	148	19	purchase	purchase	VERB
etr-25392	148	20	the	the	DET
etr-25392	148	21	company	company	NOUN
etr-25392	148	22	’s	’s	PART
etr-25392	148	23	products	product	NOUN
etr-25392	148	24	/	/	SYM
etr-25392	148	25	services	service	NOUN
etr-25392	148	26	even	even	ADV
etr-25392	148	27	though	though	SCONJ
etr-25392	148	28	competitors	competitor	NOUN
etr-25392	148	29	are	be	AUX
etr-25392	148	30	vigorously	vigorously	ADV
etr-25392	148	31	vying	vie	VERB
etr-25392	148	32	for	for	ADP
etr-25392	148	33	their	their	PRON
etr-25392	148	34	business	business	NOUN
etr-25392	148	35	;	;	PUNCT
etr-25392	148	36	they	they	PRON
etr-25392	148	37	purchase	purchase	VERB
etr-25392	148	38	the	the	DET
etr-25392	148	39	company	company	NOUN
etr-25392	148	40	’s	’s	PART
etr-25392	148	41	products	product	NOUN
etr-25392	148	42	/	/	SYM
etr-25392	148	43	services	service	NOUN
etr-25392	148	44	more	more	ADV
etr-25392	148	45	often	often	ADV
etr-25392	148	46	,	,	PUNCT
etr-25392	148	47	purchase	purchase	VERB
etr-25392	148	48	a	a	DET
etr-25392	148	49	variety	variety	NOUN
etr-25392	148	50	of	of	ADP
etr-25392	148	51	items	item	NOUN
etr-25392	148	52	offered	offer	VERB
etr-25392	148	53	,	,	PUNCT
etr-25392	148	54	and	and	CCONJ
etr-25392	148	55	are	be	AUX
etr-25392	148	56	less	less	ADJ
etr-25392	148	57	price	price	NOUN
etr-25392	148	58	-	-	PUNCT
etr-25392	148	59	sensitive	sensitive	ADJ
etr-25392	148	60	than	than	ADP
etr-25392	148	61	otherwise	otherwise	ADV
etr-25392	148	62	.	.	PUNCT
etr-25392	149	1	in	in	ADP
etr-25392	149	2	addition	addition	NOUN
etr-25392	149	3	,	,	PUNCT
etr-25392	149	4	loyal	loyal	ADJ
etr-25392	149	5	customers	customer	NOUN
etr-25392	149	6	help	help	AUX
etr-25392	149	7	attract	attract	VERB
etr-25392	149	8	new	new	ADJ
etr-25392	149	9	clients	client	NOUN
etr-25392	149	10	through	through	ADP
etr-25392	149	11	spreading	spread	VERB
etr-25392	149	12	credible	credible	ADJ
etr-25392	149	13	,	,	PUNCT
etr-25392	149	14	highly	highly	ADV
etr-25392	149	15	effective	effective	ADJ
etr-25392	149	16	wordof	wordof	NOUN
etr-25392	149	17	mouth	mouth	NOUN
etr-25392	149	18	(	(	PUNCT
etr-25392	149	19	wom	wom	NOUN
etr-25392	149	20	)	)	PUNCT
etr-25392	149	21	recommendations	recommendation	NOUN
etr-25392	149	22	about	about	ADP
etr-25392	149	23	the	the	DET
etr-25392	149	24	company	company	NOUN
etr-25392	149	25	to	to	ADP
etr-25392	149	26	their	their	PRON
etr-25392	149	27	friends	friend	NOUN
etr-25392	149	28	or	or	CCONJ
etr-25392	149	29	relatives	relative	NOUN
etr-25392	149	30	,	,	PUNCT
etr-25392	149	31	significantly	significantly	ADV
etr-25392	149	32	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
etr-25392	149	33	mcdowall	mcdowall	PROPN
etr-25392	149	34	,	,	PUNCT
etr-25392	149	35	s.	s.	PROPN
etr-25392	149	36	&	&	CCONJ
etr-25392	149	37	jia	jia	PROPN
etr-25392	149	38	,	,	PUNCT
etr-25392	149	39	w.	w.	PROPN
etr-25392	149	40	(	(	PUNCT
etr-25392	149	41	2021	2021	NUM
etr-25392	149	42	)	)	PUNCT
etr-25392	149	43	/	/	SYM
etr-25392	149	44	events	event	NOUN
etr-25392	149	45	and	and	CCONJ
etr-25392	149	46	tourism	tourism	NOUN
etr-25392	149	47	review	review	NOUN
etr-25392	149	48	,	,	PUNCT
etr-25392	149	49	4(1	4(1	NOUN
etr-25392	149	50	)	)	PUNCT
etr-25392	149	51	,	,	PUNCT
etr-25392	149	52	14	14	NUM
etr-25392	149	53	-	-	SYM
etr-25392	149	54	29	29	NUM
etr-25392	149	55	.	.	PUNCT
etr-25392	149	56	20	20	NUM
etr-25392	149	57	events	event	NOUN
etr-25392	149	58	and	and	CCONJ
etr-25392	149	59	tourism	tourism	NOUN
etr-25392	149	60	review	review	NOUN
etr-25392	149	61	vol	vol	NOUN
etr-25392	149	62	.	.	PROPN
etr-25392	149	63	4	4	NUM
etr-25392	150	1	no	no	NOUN
etr-25392	150	2	.	.	NOUN
etr-25392	150	3	1	1	NUM
etr-25392	150	4	(	(	PUNCT
etr-25392	150	5	2021	2021	NUM
etr-25392	150	6	)	)	PUNCT
etr-25392	150	7	,	,	PUNCT
etr-25392	150	8	14	14	NUM
etr-25392	150	9	-	-	SYM
etr-25392	150	10	29	29	NUM
etr-25392	150	11	,	,	PUNCT
etr-25392	150	12	doi	doi	NOUN
etr-25392	150	13	:	:	PUNCT
etr-25392	150	14	10.18060/25392	10.18060/25392	NUM
etr-25392	150	15	copyright	copyright	NOUN
etr-25392	150	16	©	©	PROPN
etr-25392	150	17	2021	2021	NUM
etr-25392	150	18	siriporn	siriporn	ADJ
etr-25392	150	19	mcdowall	mcdowall	NOUN
etr-25392	150	20	and	and	CCONJ
etr-25392	150	21	weijia	weijia	PROPN
etr-25392	150	22	jia	jia	PROPN
etr-25392	151	1	this	this	DET
etr-25392	151	2	work	work	NOUN
etr-25392	151	3	is	be	AUX
etr-25392	151	4	licensed	license	VERB
etr-25392	151	5	under	under	ADP
etr-25392	151	6	a	a	DET
etr-25392	151	7	creative	creative	ADJ
etr-25392	151	8	commons	common	NOUN
etr-25392	151	9	attribution	attribution	NOUN
etr-25392	151	10	4.0	4.0	NUM
etr-25392	151	11	international	international	ADJ
etr-25392	151	12	license	license	NOUN
etr-25392	151	13	.	.	PUNCT
etr-25392	152	1	lowering	lower	VERB
etr-25392	152	2	the	the	DET
etr-25392	152	3	qsr	qsr	PROPN
etr-25392	152	4	’s	’s	PART
etr-25392	152	5	costs	cost	NOUN
etr-25392	152	6	needed	need	VERB
etr-25392	152	7	to	to	PART
etr-25392	152	8	maintain	maintain	VERB
etr-25392	152	9	existing	exist	VERB
etr-25392	152	10	customers	customer	NOUN
etr-25392	152	11	and	and	CCONJ
etr-25392	152	12	create	create	VERB
etr-25392	152	13	new	new	ADJ
etr-25392	152	14	ones	one	NOUN
etr-25392	152	15	(	(	PUNCT
etr-25392	152	16	kotler	kotler	NOUN
etr-25392	152	17	,	,	PUNCT
etr-25392	152	18	et	et	PROPN
etr-25392	152	19	al	al	PROPN
etr-25392	152	20	.	.	PROPN
etr-25392	152	21	,	,	PUNCT
etr-25392	152	22	2017	2017	NUM
etr-25392	152	23	)	)	PUNCT
etr-25392	152	24	.	.	PUNCT
etr-25392	153	1	in	in	ADP
etr-25392	153	2	the	the	DET
etr-25392	153	3	restaurant	restaurant	NOUN
etr-25392	153	4	business	business	NOUN
etr-25392	153	5	,	,	PUNCT
etr-25392	153	6	friends	friend	NOUN
etr-25392	153	7	and	and	CCONJ
etr-25392	153	8	relatives	relative	NOUN
etr-25392	153	9	are	be	AUX
etr-25392	153	10	the	the	DET
etr-25392	153	11	major	major	ADJ
etr-25392	153	12	source	source	NOUN
etr-25392	153	13	of	of	ADP
etr-25392	153	14	information	information	NOUN
etr-25392	153	15	people	people	NOUN
etr-25392	153	16	sought	seek	VERB
etr-25392	153	17	out	out	ADP
etr-25392	153	18	when	when	SCONJ
etr-25392	153	19	they	they	PRON
etr-25392	153	20	wanted	want	VERB
etr-25392	153	21	to	to	PART
etr-25392	153	22	try	try	VERB
etr-25392	153	23	out	out	ADP
etr-25392	153	24	a	a	DET
etr-25392	153	25	new	new	ADJ
etr-25392	153	26	restaurant	restaurant	NOUN
etr-25392	153	27	(	(	PUNCT
etr-25392	153	28	perlik	perlik	PROPN
etr-25392	153	29	,	,	PUNCT
etr-25392	153	30	2003	2003	NUM
etr-25392	153	31	)	)	PUNCT
etr-25392	153	32	.	.	PUNCT
etr-25392	154	1	reichheld	reichheld	NOUN
etr-25392	154	2	and	and	CCONJ
etr-25392	154	3	sasser	sasser	PROPN
etr-25392	154	4	(	(	PUNCT
etr-25392	154	5	1990	1990	NUM
etr-25392	154	6	)	)	PUNCT
etr-25392	154	7	found	find	VERB
etr-25392	154	8	that	that	SCONJ
etr-25392	154	9	a	a	DET
etr-25392	154	10	small	small	ADJ
etr-25392	154	11	increase	increase	NOUN
etr-25392	154	12	of	of	ADP
etr-25392	154	13	5	5	NUM
etr-25392	154	14	%	%	NOUN
etr-25392	154	15	in	in	ADP
etr-25392	154	16	customer	customer	NOUN
etr-25392	154	17	retention	retention	NOUN
etr-25392	154	18	resulted	result	VERB
etr-25392	154	19	in	in	ADP
etr-25392	154	20	a	a	DET
etr-25392	154	21	25	25	NUM
etr-25392	154	22	%	%	NOUN
etr-25392	154	23	to	to	PART
etr-25392	154	24	85	85	NUM
etr-25392	154	25	%	%	NOUN
etr-25392	154	26	increase	increase	NOUN
etr-25392	154	27	in	in	ADP
etr-25392	154	28	profit	profit	NOUN
etr-25392	154	29	among	among	ADP
etr-25392	154	30	nine	nine	NUM
etr-25392	154	31	service	service	NOUN
etr-25392	154	32	companies	company	NOUN
etr-25392	154	33	.	.	PUNCT
etr-25392	155	1	since	since	SCONJ
etr-25392	155	2	then	then	ADV
etr-25392	155	3	,	,	PUNCT
etr-25392	155	4	the	the	DET
etr-25392	155	5	concept	concept	NOUN
etr-25392	155	6	has	have	AUX
etr-25392	155	7	expanded	expand	VERB
etr-25392	155	8	to	to	PART
etr-25392	155	9	include	include	VERB
etr-25392	155	10	the	the	DET
etr-25392	155	11	relationship	relationship	NOUN
etr-25392	155	12	between	between	ADP
etr-25392	155	13	customer	customer	NOUN
etr-25392	155	14	satisfaction	satisfaction	NOUN
etr-25392	155	15	and	and	CCONJ
etr-25392	155	16	repeat	repeat	NOUN
etr-25392	155	17	-	-	PUNCT
etr-25392	155	18	purchase	purchase	NOUN
etr-25392	155	19	intentions	intention	NOUN
etr-25392	155	20	,	,	PUNCT
etr-25392	155	21	especially	especially	ADV
etr-25392	155	22	since	since	SCONJ
etr-25392	155	23	repeat	repeat	NOUN
etr-25392	155	24	purchases	purchase	NOUN
etr-25392	155	25	are	be	AUX
etr-25392	155	26	a	a	DET
etr-25392	155	27	main	main	ADJ
etr-25392	155	28	source	source	NOUN
etr-25392	155	29	of	of	ADP
etr-25392	155	30	restaurant	restaurant	NOUN
etr-25392	155	31	profits	profit	NOUN
etr-25392	155	32	(	(	PUNCT
etr-25392	155	33	gupta	gupta	PROPN
etr-25392	155	34	,	,	PUNCT
etr-25392	155	35	et	et	PROPN
etr-25392	155	36	al	al	PROPN
etr-25392	155	37	.	.	PROPN
etr-25392	155	38	,	,	PUNCT
etr-25392	155	39	2007	2007	NUM
etr-25392	155	40	)	)	PUNCT
etr-25392	155	41	.	.	PUNCT
etr-25392	156	1	in	in	ADP
etr-25392	156	2	restaurants	restaurant	NOUN
etr-25392	156	3	,	,	PUNCT
etr-25392	156	4	various	various	ADJ
etr-25392	156	5	factors	factor	NOUN
etr-25392	156	6	such	such	ADJ
etr-25392	156	7	as	as	ADP
etr-25392	156	8	service	service	NOUN
etr-25392	156	9	quality	quality	NOUN
etr-25392	156	10	,	,	PUNCT
etr-25392	156	11	food	food	NOUN
etr-25392	156	12	quality	quality	NOUN
etr-25392	156	13	,	,	PUNCT
etr-25392	156	14	and	and	CCONJ
etr-25392	156	15	waiting	wait	VERB
etr-25392	156	16	time	time	NOUN
etr-25392	156	17	contribute	contribute	VERB
etr-25392	156	18	to	to	ADP
etr-25392	156	19	customer	customer	NOUN
etr-25392	156	20	satisfaction	satisfaction	NOUN
etr-25392	156	21	,	,	PUNCT
etr-25392	156	22	encouraging	encourage	VERB
etr-25392	156	23	patrons	patron	NOUN
etr-25392	156	24	to	to	PART
etr-25392	156	25	return	return	VERB
etr-25392	156	26	,	,	PUNCT
etr-25392	156	27	make	make	VERB
etr-25392	156	28	recommendations	recommendation	NOUN
etr-25392	156	29	,	,	PUNCT
etr-25392	156	30	and	and	CCONJ
etr-25392	156	31	spread	spread	VERB
etr-25392	156	32	positive	positive	ADJ
etr-25392	156	33	word	word	NOUN
etr-25392	156	34	-	-	PUNCT
etr-25392	156	35	of	of	ADP
etr-25392	156	36	-	-	PUNCT
etr-25392	156	37	mouth	mouth	NOUN
etr-25392	156	38	about	about	ADP
etr-25392	156	39	the	the	DET
etr-25392	156	40	qsrs	qsrs	NOUN
etr-25392	156	41	(	(	PUNCT
etr-25392	156	42	qin	qin	PROPN
etr-25392	156	43	&	&	CCONJ
etr-25392	156	44	prybutok	prybutok	PROPN
etr-25392	156	45	,	,	PUNCT
etr-25392	156	46	2008	2008	NUM
etr-25392	156	47	;	;	PUNCT
etr-25392	156	48	2009	2009	NUM
etr-25392	156	49	)	)	PUNCT
etr-25392	156	50	.	.	PUNCT
etr-25392	157	1	kivera	kivera	NOUN
etr-25392	157	2	,	,	PUNCT
etr-25392	157	3	et	et	PROPN
etr-25392	157	4	al	al	PROPN
etr-25392	157	5	.	.	PROPN
etr-25392	157	6	,	,	PUNCT
etr-25392	157	7	(	(	PUNCT
etr-25392	157	8	2000	2000	NUM
etr-25392	157	9	)	)	PUNCT
etr-25392	157	10	found	find	VERB
etr-25392	157	11	respondents	respondent	NOUN
etr-25392	157	12	(	(	PUNCT
etr-25392	157	13	regardless	regardless	ADV
etr-25392	157	14	of	of	ADP
etr-25392	157	15	gender	gender	NOUN
etr-25392	157	16	)	)	PUNCT
etr-25392	157	17	who	who	PRON
etr-25392	157	18	patronized	patronize	VERB
etr-25392	157	19	the	the	DET
etr-25392	157	20	restaurant	restaurant	NOUN
etr-25392	157	21	for	for	ADP
etr-25392	157	22	business	business	NOUN
etr-25392	157	23	or	or	CCONJ
etr-25392	157	24	social	social	ADJ
etr-25392	157	25	reasons	reason	NOUN
etr-25392	157	26	were	be	AUX
etr-25392	157	27	more	more	ADV
etr-25392	157	28	likely	likely	ADJ
etr-25392	157	29	to	to	PART
etr-25392	157	30	return	return	VERB
etr-25392	157	31	to	to	ADP
etr-25392	157	32	the	the	DET
etr-25392	157	33	qsr	qsr	NOUN
etr-25392	157	34	than	than	ADP
etr-25392	157	35	those	those	PRON
etr-25392	157	36	who	who	PRON
etr-25392	157	37	dined	dine	VERB
etr-25392	157	38	there	there	ADV
etr-25392	157	39	to	to	PART
etr-25392	157	40	celebrate	celebrate	VERB
etr-25392	157	41	an	an	DET
etr-25392	157	42	occasion	occasion	NOUN
etr-25392	157	43	or	or	CCONJ
etr-25392	157	44	because	because	SCONJ
etr-25392	157	45	the	the	DET
etr-25392	157	46	qsr	qsr	NOUN
etr-25392	157	47	was	be	AUX
etr-25392	157	48	convenient	convenient	ADJ
etr-25392	157	49	.	.	PUNCT
etr-25392	158	1	female	female	ADJ
etr-25392	158	2	respondents	respondent	NOUN
etr-25392	158	3	who	who	PRON
etr-25392	158	4	dined	dine	VERB
etr-25392	158	5	there	there	ADV
etr-25392	158	6	due	due	ADP
etr-25392	158	7	to	to	ADP
etr-25392	158	8	social	social	ADJ
etr-25392	158	9	obligations	obligation	NOUN
etr-25392	158	10	were	be	AUX
etr-25392	158	11	most	most	ADV
etr-25392	158	12	likely	likely	ADJ
etr-25392	158	13	to	to	PART
etr-25392	158	14	return	return	VERB
etr-25392	158	15	to	to	ADP
etr-25392	158	16	a	a	DET
etr-25392	158	17	given	give	VERB
etr-25392	158	18	restaurant	restaurant	NOUN
etr-25392	158	19	,	,	PUNCT
etr-25392	158	20	but	but	CCONJ
etr-25392	158	21	male	male	ADJ
etr-25392	158	22	respondents	respondent	NOUN
etr-25392	158	23	who	who	PRON
etr-25392	158	24	patronized	patronize	VERB
etr-25392	158	25	at	at	ADP
etr-25392	158	26	a	a	DET
etr-25392	158	27	given	give	VERB
etr-25392	158	28	restaurant	restaurant	NOUN
etr-25392	158	29	for	for	ADP
etr-25392	158	30	business	business	NOUN
etr-25392	158	31	reasons	reason	NOUN
etr-25392	158	32	were	be	AUX
etr-25392	158	33	most	most	ADV
etr-25392	158	34	likely	likely	ADJ
etr-25392	158	35	return	return	NOUN
etr-25392	158	36	.	.	PUNCT
etr-25392	159	1	first	first	ADV
etr-25392	159	2	and	and	CCONJ
etr-25392	159	3	last	last	ADJ
etr-25392	159	4	impressions	impression	NOUN
etr-25392	159	5	,	,	PUNCT
etr-25392	159	6	service	service	NOUN
etr-25392	159	7	and	and	CCONJ
etr-25392	159	8	food	food	NOUN
etr-25392	159	9	quality	quality	NOUN
etr-25392	159	10	affected	affect	VERB
etr-25392	159	11	intention	intention	NOUN
etr-25392	159	12	to	to	PART
etr-25392	159	13	return	return	VERB
etr-25392	159	14	.	.	PUNCT
etr-25392	160	1	almost	almost	ADV
etr-25392	160	2	all	all	PRON
etr-25392	160	3	(	(	PUNCT
etr-25392	160	4	98.58	98.58	NUM
etr-25392	160	5	%	%	NOUN
etr-25392	160	6	)	)	PUNCT
etr-25392	160	7	repeat	repeat	NOUN
etr-25392	160	8	customers	customer	NOUN
etr-25392	160	9	were	be	AUX
etr-25392	160	10	likely	likely	ADJ
etr-25392	160	11	to	to	PART
etr-25392	160	12	return	return	VERB
etr-25392	160	13	to	to	ADP
etr-25392	160	14	the	the	DET
etr-25392	160	15	given	give	VERB
etr-25392	160	16	restaurant	restaurant	NOUN
etr-25392	160	17	,	,	PUNCT
etr-25392	160	18	suggesting	suggest	VERB
etr-25392	160	19	the	the	DET
etr-25392	160	20	importance	importance	NOUN
etr-25392	160	21	of	of	ADP
etr-25392	160	22	satisfying	satisfy	VERB
etr-25392	160	23	firsttime	firsttime	NOUN
etr-25392	160	24	patrons	patron	NOUN
etr-25392	160	25	to	to	PART
etr-25392	160	26	turn	turn	VERB
etr-25392	160	27	them	they	PRON
etr-25392	160	28	into	into	ADP
etr-25392	160	29	repeat	repeat	NOUN
etr-25392	160	30	diners	diner	NOUN
etr-25392	160	31	.	.	PUNCT
etr-25392	161	1	keshavarz	keshavarz	PROPN
etr-25392	161	2	,	,	PUNCT
etr-25392	161	3	jamshidi	jamshidi	NOUN
etr-25392	161	4	,	,	PUNCT
etr-25392	161	5	and	and	CCONJ
etr-25392	161	6	bakhtazma	bakhtazma	PROPN
etr-25392	161	7	(	(	PUNCT
etr-25392	161	8	2016	2016	NUM
etr-25392	161	9	)	)	PUNCT
etr-25392	161	10	examined	examine	VERB
etr-25392	161	11	relationships	relationship	NOUN
etr-25392	161	12	between	between	ADP
etr-25392	161	13	customer	customer	NOUN
etr-25392	161	14	expectations	expectation	NOUN
etr-25392	161	15	about	about	ADP
etr-25392	161	16	service	service	NOUN
etr-25392	161	17	quality	quality	NOUN
etr-25392	161	18	,	,	PUNCT
etr-25392	161	19	perceived	perceive	VERB
etr-25392	161	20	service	service	NOUN
etr-25392	161	21	quality	quality	NOUN
etr-25392	161	22	,	,	PUNCT
etr-25392	161	23	customer	customer	NOUN
etr-25392	161	24	satisfaction	satisfaction	NOUN
etr-25392	161	25	and	and	CCONJ
etr-25392	161	26	customer	customer	NOUN
etr-25392	161	27	loyalty	loyalty	NOUN
etr-25392	161	28	in	in	ADP
etr-25392	161	29	restaurants	restaurant	NOUN
etr-25392	161	30	,	,	PUNCT
etr-25392	161	31	using	use	VERB
etr-25392	161	32	450	450	NUM
etr-25392	161	33	respondents	respondent	NOUN
etr-25392	161	34	.	.	PUNCT
etr-25392	162	1	results	result	NOUN
etr-25392	162	2	revealed	reveal	VERB
etr-25392	162	3	that	that	SCONJ
etr-25392	162	4	customer	customer	NOUN
etr-25392	162	5	expectations	expectation	NOUN
etr-25392	162	6	affected	affect	VERB
etr-25392	162	7	their	their	PRON
etr-25392	162	8	perceived	perceive	VERB
etr-25392	162	9	service	service	NOUN
etr-25392	162	10	quality	quality	NOUN
etr-25392	162	11	and	and	CCONJ
etr-25392	162	12	loyalty	loyalty	NOUN
etr-25392	162	13	.	.	PUNCT
etr-25392	163	1	also	also	ADV
etr-25392	163	2	,	,	PUNCT
etr-25392	163	3	there	there	PRON
etr-25392	163	4	was	be	VERB
etr-25392	163	5	a	a	DET
etr-25392	163	6	strong	strong	ADJ
etr-25392	163	7	relationship	relationship	NOUN
etr-25392	163	8	between	between	ADP
etr-25392	163	9	customer	customer	NOUN
etr-25392	163	10	satisfaction	satisfaction	NOUN
etr-25392	163	11	and	and	CCONJ
etr-25392	163	12	customer	customer	NOUN
etr-25392	163	13	loyalty	loyalty	NOUN
etr-25392	163	14	.	.	PUNCT
etr-25392	164	1	methodology	methodology	NOUN
etr-25392	164	2	instrumentation	instrumentation	NOUN
etr-25392	164	3	a	a	DET
etr-25392	164	4	questionnaire	questionnaire	NOUN
etr-25392	164	5	was	be	AUX
etr-25392	164	6	developed	develop	VERB
etr-25392	164	7	as	as	ADP
etr-25392	164	8	a	a	DET
etr-25392	164	9	means	means	NOUN
etr-25392	164	10	to	to	PART
etr-25392	164	11	collect	collect	VERB
etr-25392	164	12	data	datum	NOUN
etr-25392	164	13	through	through	ADP
etr-25392	164	14	a	a	DET
etr-25392	164	15	three	three	NUM
etr-25392	164	16	-	-	PUNCT
etr-25392	164	17	step	step	NOUN
etr-25392	164	18	process	process	NOUN
etr-25392	164	19	.	.	PUNCT
etr-25392	165	1	first	first	ADV
etr-25392	165	2	,	,	PUNCT
etr-25392	165	3	the	the	DET
etr-25392	165	4	contents	content	NOUN
etr-25392	165	5	were	be	AUX
etr-25392	165	6	based	base	VERB
etr-25392	165	7	on	on	ADP
etr-25392	165	8	previous	previous	ADJ
etr-25392	165	9	studies	study	NOUN
etr-25392	165	10	(	(	PUNCT
etr-25392	165	11	i.e.	i.e.	X
etr-25392	165	12	,	,	PUNCT
etr-25392	165	13	keshavarz	keshavarz	PROPN
etr-25392	165	14	et	et	PROPN
etr-25392	165	15	al	al	PROPN
etr-25392	165	16	.	.	PROPN
etr-25392	165	17	,	,	PUNCT
etr-25392	165	18	2016	2016	NUM
etr-25392	165	19	;	;	PUNCT
etr-25392	165	20	mason	mason	PROPN
etr-25392	165	21	et	et	PROPN
etr-25392	165	22	al	al	PROPN
etr-25392	165	23	.	.	PROPN
etr-25392	165	24	,	,	PUNCT
etr-25392	165	25	2016	2016	NUM
etr-25392	165	26	;	;	PUNCT
etr-25392	165	27	qin	qin	PROPN
etr-25392	165	28	&	&	CCONJ
etr-25392	165	29	prybutok	prybutok	PROPN
etr-25392	165	30	,	,	PUNCT
etr-25392	165	31	2008	2008	NUM
etr-25392	165	32	;	;	PUNCT
etr-25392	165	33	2009	2009	NUM
etr-25392	165	34	)	)	PUNCT
etr-25392	165	35	mentioned	mention	VERB
etr-25392	165	36	in	in	ADP
etr-25392	165	37	the	the	DET
etr-25392	165	38	review	review	NOUN
etr-25392	165	39	of	of	ADP
etr-25392	165	40	literature	literature	NOUN
etr-25392	165	41	.	.	PUNCT
etr-25392	166	1	second	second	ADJ
etr-25392	166	2	,	,	PUNCT
etr-25392	166	3	students	student	NOUN
etr-25392	166	4	and	and	CCONJ
etr-25392	166	5	professors	professor	NOUN
etr-25392	166	6	in	in	ADP
etr-25392	166	7	the	the	DET
etr-25392	166	8	hospitality	hospitality	NOUN
etr-25392	166	9	management	management	NOUN
etr-25392	166	10	field	field	NOUN
etr-25392	166	11	were	be	AUX
etr-25392	166	12	asked	ask	VERB
etr-25392	166	13	to	to	PART
etr-25392	166	14	review	review	VERB
etr-25392	166	15	the	the	DET
etr-25392	166	16	content	content	NOUN
etr-25392	166	17	of	of	ADP
etr-25392	166	18	the	the	DET
etr-25392	166	19	questionnaire	questionnaire	NOUN
etr-25392	166	20	and	and	CCONJ
etr-25392	166	21	it	it	PRON
etr-25392	166	22	was	be	AUX
etr-25392	166	23	revised	revise	VERB
etr-25392	166	24	accordingly	accordingly	ADV
etr-25392	166	25	.	.	PUNCT
etr-25392	167	1	third	third	ADV
etr-25392	167	2	,	,	PUNCT
etr-25392	167	3	the	the	DET
etr-25392	167	4	questionnaire	questionnaire	NOUN
etr-25392	167	5	was	be	AUX
etr-25392	167	6	pilot	pilot	NOUN
etr-25392	167	7	tested	test	VERB
etr-25392	167	8	with	with	ADP
etr-25392	167	9	20	20	NUM
etr-25392	167	10	college	college	NOUN
etr-25392	167	11	students	student	NOUN
etr-25392	167	12	.	.	PUNCT
etr-25392	168	1	then	then	ADV
etr-25392	168	2	,	,	PUNCT
etr-25392	168	3	the	the	DET
etr-25392	168	4	content	content	NOUN
etr-25392	168	5	of	of	ADP
etr-25392	168	6	the	the	DET
etr-25392	168	7	questionnaire	questionnaire	NOUN
etr-25392	168	8	was	be	AUX
etr-25392	168	9	revised	revise	VERB
etr-25392	168	10	based	base	VERB
etr-25392	168	11	on	on	ADP
etr-25392	168	12	results	result	NOUN
etr-25392	168	13	of	of	ADP
etr-25392	168	14	the	the	DET
etr-25392	168	15	pilot	pilot	NOUN
etr-25392	168	16	test	test	NOUN
etr-25392	168	17	.	.	PUNCT
etr-25392	169	1	population	population	NOUN
etr-25392	169	2	and	and	CCONJ
etr-25392	169	3	samples	sample	NOUN
etr-25392	169	4	:	:	PUNCT
etr-25392	169	5	the	the	DET
etr-25392	169	6	population	population	NOUN
etr-25392	169	7	under	under	ADP
etr-25392	169	8	this	this	DET
etr-25392	169	9	study	study	NOUN
etr-25392	169	10	was	be	AUX
etr-25392	169	11	college	college	NOUN
etr-25392	169	12	students	student	NOUN
etr-25392	169	13	at	at	ADP
etr-25392	169	14	a	a	DET
etr-25392	169	15	small	small	ADJ
etr-25392	169	16	college	college	NOUN
etr-25392	169	17	with	with	ADP
etr-25392	169	18	less	less	ADJ
etr-25392	169	19	than	than	ADP
etr-25392	169	20	10,000	10,000	NUM
etr-25392	169	21	students	student	NOUN
etr-25392	169	22	on	on	ADP
etr-25392	169	23	the	the	DET
etr-25392	169	24	main	main	ADJ
etr-25392	169	25	campus	campus	NOUN
etr-25392	169	26	.	.	PUNCT
etr-25392	170	1	data	datum	NOUN
etr-25392	170	2	were	be	AUX
etr-25392	170	3	collected	collect	VERB
etr-25392	170	4	from	from	ADP
etr-25392	170	5	313	313	NUM
etr-25392	170	6	respondents	respondent	NOUN
etr-25392	170	7	;	;	PUNCT
etr-25392	170	8	hence	hence	ADV
etr-25392	170	9	,	,	PUNCT
etr-25392	170	10	a	a	DET
etr-25392	170	11	convenient	convenient	ADJ
etr-25392	170	12	sampling	sampling	NOUN
etr-25392	170	13	method	method	NOUN
etr-25392	170	14	was	be	AUX
etr-25392	170	15	used	use	VERB
etr-25392	170	16	.	.	PUNCT
etr-25392	171	1	hypotheses	hypothese	VERB
etr-25392	171	2	the	the	DET
etr-25392	171	3	purpose	purpose	NOUN
etr-25392	171	4	of	of	ADP
etr-25392	171	5	this	this	DET
etr-25392	171	6	study	study	NOUN
etr-25392	171	7	was	be	AUX
etr-25392	171	8	to	to	PART
etr-25392	171	9	investigate	investigate	VERB
etr-25392	171	10	factors	factor	NOUN
etr-25392	171	11	affect	affect	VERB
etr-25392	171	12	college	college	NOUN
etr-25392	171	13	students	student	NOUN
etr-25392	171	14	’	'	PUNCT
etr-25392	171	15	satisfaction	satisfaction	NOUN
etr-25392	171	16	with	with	ADP
etr-25392	171	17	quick	quick	ADJ
etr-25392	171	18	service	service	NOUN
etr-25392	171	19	restaurants	restaurant	NOUN
etr-25392	171	20	and	and	CCONJ
etr-25392	171	21	whether	whether	SCONJ
etr-25392	171	22	those	those	PRON
etr-25392	171	23	who	who	PRON
etr-25392	171	24	were	be	AUX
etr-25392	171	25	satisfied	satisfied	ADJ
etr-25392	171	26	would	would	AUX
etr-25392	171	27	come	come	VERB
etr-25392	171	28	back	back	ADV
etr-25392	171	29	or	or	CCONJ
etr-25392	171	30	recommend	recommend	VERB
etr-25392	171	31	the	the	DET
etr-25392	171	32	restaurant	restaurant	NOUN
etr-25392	171	33	to	to	ADP
etr-25392	171	34	their	their	PRON
etr-25392	171	35	friends	friend	NOUN
etr-25392	171	36	/	/	SYM
etr-25392	171	37	relatives	relative	NOUN
etr-25392	171	38	.	.	PUNCT
etr-25392	172	1	therefore	therefore	ADV
etr-25392	172	2	,	,	PUNCT
etr-25392	172	3	the	the	DET
etr-25392	172	4	following	follow	VERB
etr-25392	172	5	hypotheses	hypothesis	NOUN
etr-25392	172	6	were	be	AUX
etr-25392	172	7	proposed	propose	VERB
etr-25392	172	8	:	:	PUNCT
etr-25392	172	9	h1	h1	NOUN
etr-25392	172	10	:	:	PUNCT
etr-25392	172	11	there	there	PRON
etr-25392	172	12	is	be	VERB
etr-25392	172	13	a	a	DET
etr-25392	172	14	significant	significant	ADJ
etr-25392	172	15	relationship	relationship	NOUN
etr-25392	172	16	between	between	ADP
etr-25392	172	17	reliability	reliability	NOUN
etr-25392	172	18	and	and	CCONJ
etr-25392	172	19	dining	dining	NOUN
etr-25392	172	20	satisfaction	satisfaction	NOUN
etr-25392	172	21	in	in	ADP
etr-25392	172	22	quick	quick	ADJ
etr-25392	172	23	service	service	NOUN
etr-25392	172	24	restaurants	restaurant	NOUN
etr-25392	172	25	among	among	ADP
etr-25392	172	26	college	college	NOUN
etr-25392	172	27	students	student	NOUN
etr-25392	172	28	.	.	PUNCT
etr-25392	173	1	h2	h2	NOUN
etr-25392	173	2	:	:	PUNCT
etr-25392	173	3	there	there	PRON
etr-25392	173	4	is	be	VERB
etr-25392	173	5	a	a	DET
etr-25392	173	6	significant	significant	ADJ
etr-25392	173	7	relationship	relationship	NOUN
etr-25392	173	8	between	between	ADP
etr-25392	173	9	food	food	NOUN
etr-25392	173	10	quality	quality	NOUN
etr-25392	173	11	and	and	CCONJ
etr-25392	173	12	dining	dining	NOUN
etr-25392	173	13	satisfaction	satisfaction	NOUN
etr-25392	173	14	in	in	ADP
etr-25392	173	15	quick	quick	ADJ
etr-25392	173	16	service	service	NOUN
etr-25392	173	17	restaurants	restaurant	NOUN
etr-25392	173	18	among	among	ADP
etr-25392	173	19	college	college	NOUN
etr-25392	173	20	students	student	NOUN
etr-25392	173	21	.	.	PUNCT
etr-25392	174	1	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
etr-25392	174	2	mcdowall	mcdowall	PROPN
etr-25392	174	3	,	,	PUNCT
etr-25392	174	4	s.	s.	PROPN
etr-25392	174	5	&	&	CCONJ
etr-25392	174	6	jia	jia	PROPN
etr-25392	174	7	,	,	PUNCT
etr-25392	174	8	w.	w.	PROPN
etr-25392	174	9	(	(	PUNCT
etr-25392	174	10	2021	2021	NUM
etr-25392	174	11	)	)	PUNCT
etr-25392	174	12	/	/	SYM
etr-25392	174	13	events	event	NOUN
etr-25392	174	14	and	and	CCONJ
etr-25392	174	15	tourism	tourism	NOUN
etr-25392	174	16	review	review	NOUN
etr-25392	174	17	,	,	PUNCT
etr-25392	174	18	4(1	4(1	NOUN
etr-25392	174	19	)	)	PUNCT
etr-25392	174	20	,	,	PUNCT
etr-25392	174	21	14	14	NUM
etr-25392	174	22	-	-	SYM
etr-25392	174	23	29	29	NUM
etr-25392	174	24	.	.	PUNCT
etr-25392	174	25	21	21	NUM
etr-25392	174	26	events	event	NOUN
etr-25392	174	27	and	and	CCONJ
etr-25392	174	28	tourism	tourism	NOUN
etr-25392	174	29	review	review	NOUN
etr-25392	174	30	vol	vol	NOUN
etr-25392	174	31	.	.	PROPN
etr-25392	174	32	4	4	NUM
etr-25392	174	33	no	no	NOUN
etr-25392	174	34	.	.	NOUN
etr-25392	174	35	1	1	NUM
etr-25392	174	36	(	(	PUNCT
etr-25392	174	37	2021	2021	NUM
etr-25392	174	38	)	)	PUNCT
etr-25392	174	39	,	,	PUNCT
etr-25392	174	40	14	14	NUM
etr-25392	174	41	-	-	SYM
etr-25392	174	42	29	29	NUM
etr-25392	174	43	,	,	PUNCT
etr-25392	174	44	doi	doi	NOUN
etr-25392	174	45	:	:	PUNCT
etr-25392	174	46	10.18060/25392	10.18060/25392	NUM
etr-25392	174	47	copyright	copyright	NOUN
etr-25392	174	48	©	©	PROPN
etr-25392	174	49	2021	2021	NUM
etr-25392	174	50	siriporn	siriporn	ADJ
etr-25392	174	51	mcdowall	mcdowall	NOUN
etr-25392	174	52	and	and	CCONJ
etr-25392	174	53	weijia	weijia	PROPN
etr-25392	174	54	jia	jia	PROPN
etr-25392	175	1	this	this	DET
etr-25392	175	2	work	work	NOUN
etr-25392	175	3	is	be	AUX
etr-25392	175	4	licensed	license	VERB
etr-25392	175	5	under	under	ADP
etr-25392	175	6	a	a	DET
etr-25392	175	7	creative	creative	ADJ
etr-25392	175	8	commons	common	NOUN
etr-25392	175	9	attribution	attribution	NOUN
etr-25392	175	10	4.0	4.0	NUM
etr-25392	175	11	international	international	ADJ
etr-25392	175	12	license	license	NOUN
etr-25392	175	13	.	.	PUNCT
etr-25392	176	1	h3	h3	NOUN
etr-25392	176	2	:	:	PUNCT
etr-25392	176	3	there	there	PRON
etr-25392	176	4	is	be	VERB
etr-25392	176	5	a	a	DET
etr-25392	176	6	significant	significant	ADJ
etr-25392	176	7	relationship	relationship	NOUN
etr-25392	176	8	between	between	ADP
etr-25392	176	9	service	service	NOUN
etr-25392	176	10	quality	quality	NOUN
etr-25392	176	11	and	and	CCONJ
etr-25392	176	12	dining	dining	NOUN
etr-25392	176	13	satisfaction	satisfaction	NOUN
etr-25392	176	14	in	in	ADP
etr-25392	176	15	quick	quick	ADJ
etr-25392	176	16	service	service	NOUN
etr-25392	176	17	restaurants	restaurant	NOUN
etr-25392	176	18	among	among	ADP
etr-25392	176	19	college	college	NOUN
etr-25392	176	20	students	student	NOUN
etr-25392	176	21	.	.	PUNCT
etr-25392	177	1	h4	h4	NOUN
etr-25392	177	2	:	:	PUNCT
etr-25392	177	3	there	there	PRON
etr-25392	177	4	is	be	VERB
etr-25392	177	5	a	a	DET
etr-25392	177	6	significant	significant	ADJ
etr-25392	177	7	relationship	relationship	NOUN
etr-25392	177	8	between	between	ADP
etr-25392	177	9	dining	dining	NOUN
etr-25392	177	10	satisfaction	satisfaction	NOUN
etr-25392	177	11	and	and	CCONJ
etr-25392	177	12	customer	customer	NOUN
etr-25392	177	13	loyalty	loyalty	NOUN
etr-25392	177	14	(	(	PUNCT
etr-25392	177	15	intention	intention	NOUN
etr-25392	177	16	to	to	PART
etr-25392	177	17	return	return	VERB
etr-25392	177	18	to	to	ADP
etr-25392	177	19	quick	quick	ADJ
etr-25392	177	20	service	service	NOUN
etr-25392	177	21	restaurants	restaurant	NOUN
etr-25392	177	22	and	and	CCONJ
etr-25392	177	23	recommending	recommend	VERB
etr-25392	177	24	the	the	DET
etr-25392	177	25	restaurant	restaurant	NOUN
etr-25392	177	26	to	to	ADP
etr-25392	177	27	friends	friend	NOUN
etr-25392	177	28	or	or	CCONJ
etr-25392	177	29	relatives	relative	NOUN
etr-25392	177	30	)	)	PUNCT
etr-25392	177	31	among	among	ADP
etr-25392	177	32	college	college	NOUN
etr-25392	177	33	students	student	NOUN
etr-25392	177	34	.	.	PUNCT
etr-25392	178	1	results	result	NOUN
etr-25392	178	2	and	and	CCONJ
etr-25392	178	3	discussion	discussion	NOUN
etr-25392	178	4	demographic	demographic	ADJ
etr-25392	178	5	profile	profile	NOUN
etr-25392	178	6	of	of	ADP
etr-25392	178	7	respondents	respondent	NOUN
etr-25392	178	8	as	as	SCONJ
etr-25392	178	9	shown	show	VERB
etr-25392	178	10	in	in	ADP
etr-25392	178	11	table	table	NOUN
etr-25392	178	12	1	1	NUM
etr-25392	178	13	,	,	PUNCT
etr-25392	178	14	slightly	slightly	ADV
etr-25392	178	15	more	more	ADJ
etr-25392	178	16	than	than	ADP
etr-25392	178	17	half	half	NOUN
etr-25392	178	18	of	of	ADP
etr-25392	178	19	the	the	DET
etr-25392	178	20	respondents	respondent	NOUN
etr-25392	178	21	(	(	PUNCT
etr-25392	178	22	51.76	51.76	NUM
etr-25392	178	23	%	%	NOUN
etr-25392	178	24	)	)	PUNCT
etr-25392	178	25	were	be	AUX
etr-25392	178	26	male	male	ADJ
etr-25392	178	27	.	.	PUNCT
etr-25392	179	1	the	the	DET
etr-25392	179	2	majority	majority	NOUN
etr-25392	179	3	of	of	ADP
etr-25392	179	4	them	they	PRON
etr-25392	179	5	were	be	AUX
etr-25392	179	6	single	single	ADJ
etr-25392	179	7	(	(	PUNCT
etr-25392	179	8	84.98	84.98	NUM
etr-25392	179	9	%	%	NOUN
etr-25392	179	10	)	)	PUNCT
etr-25392	179	11	,	,	PUNCT
etr-25392	179	12	between	between	ADP
etr-25392	179	13	18	18	NUM
etr-25392	179	14	-	-	SYM
etr-25392	179	15	24	24	NUM
etr-25392	179	16	years	year	NOUN
etr-25392	179	17	of	of	ADP
etr-25392	179	18	age	age	NOUN
etr-25392	179	19	(	(	PUNCT
etr-25392	179	20	94.2	94.2	NUM
etr-25392	179	21	%	%	NOUN
etr-25392	179	22	)	)	PUNCT
etr-25392	179	23	,	,	PUNCT
etr-25392	179	24	and	and	CCONJ
etr-25392	179	25	they	they	PRON
etr-25392	179	26	were	be	AUX
etr-25392	179	27	freshmen	freshman	NOUN
etr-25392	179	28	and	and	CCONJ
etr-25392	179	29	sophomore	sophomore	NOUN
etr-25392	179	30	(	(	PUNCT
etr-25392	179	31	63.2	63.2	NUM
etr-25392	179	32	%	%	NOUN
etr-25392	179	33	)	)	PUNCT
etr-25392	179	34	.	.	PUNCT
etr-25392	180	1	they	they	PRON
etr-25392	180	2	went	go	VERB
etr-25392	180	3	to	to	ADP
etr-25392	180	4	a	a	DET
etr-25392	180	5	restaurant	restaurant	NOUN
etr-25392	180	6	in	in	ADP
etr-25392	180	7	a	a	DET
etr-25392	180	8	small	small	ADJ
etr-25392	180	9	group	group	NOUN
etr-25392	180	10	(	(	PUNCT
etr-25392	180	11	mean	mean	NOUN
etr-25392	180	12	=	=	NUM
etr-25392	180	13	2.56	2.56	NUM
etr-25392	180	14	)	)	PUNCT
etr-25392	180	15	as	as	SCONJ
etr-25392	180	16	32.9	32.9	NUM
etr-25392	180	17	%	%	NOUN
etr-25392	180	18	of	of	ADP
etr-25392	180	19	them	they	PRON
etr-25392	180	20	reported	report	VERB
etr-25392	180	21	of	of	ADP
etr-25392	180	22	having	have	VERB
etr-25392	180	23	two	two	NUM
etr-25392	180	24	people	people	NOUN
etr-25392	180	25	in	in	ADP
etr-25392	180	26	the	the	DET
etr-25392	180	27	group	group	NOUN
etr-25392	180	28	(	(	PUNCT
etr-25392	180	29	including	include	VERB
etr-25392	180	30	themselves	themselves	PRON
etr-25392	180	31	)	)	PUNCT
etr-25392	180	32	,	,	PUNCT
etr-25392	180	33	followed	follow	VERB
etr-25392	180	34	by	by	ADP
etr-25392	180	35	being	be	AUX
etr-25392	180	36	by	by	ADP
etr-25392	180	37	themselves	themselves	PRON
etr-25392	180	38	(	(	PUNCT
etr-25392	180	39	27.2	27.2	NUM
etr-25392	180	40	%	%	NOUN
etr-25392	180	41	)	)	PUNCT
etr-25392	180	42	,	,	PUNCT
etr-25392	180	43	and	and	CCONJ
etr-25392	180	44	15.3	15.3	NUM
etr-25392	180	45	%	%	NOUN
etr-25392	180	46	were	be	AUX
etr-25392	180	47	there	there	ADV
etr-25392	180	48	with	with	ADP
etr-25392	180	49	three	three	NUM
etr-25392	180	50	people	people	NOUN
etr-25392	180	51	in	in	ADP
etr-25392	180	52	a	a	DET
etr-25392	180	53	group	group	NOUN
etr-25392	180	54	.	.	PUNCT
etr-25392	181	1	they	they	PRON
etr-25392	181	2	visited	visit	VERB
etr-25392	181	3	qsrs	qsr	VERB
etr-25392	181	4	3.29	3.29	NUM
etr-25392	181	5	times	time	NOUN
etr-25392	181	6	per	per	ADP
etr-25392	181	7	week	week	NOUN
etr-25392	181	8	on	on	ADP
etr-25392	181	9	average	average	ADJ
etr-25392	181	10	.	.	PUNCT
etr-25392	182	1	taco	taco	PROPN
etr-25392	182	2	bell	bell	PROPN
etr-25392	182	3	was	be	AUX
etr-25392	182	4	their	their	PRON
etr-25392	182	5	most	most	ADV
etr-25392	182	6	favorite	favorite	ADJ
etr-25392	182	7	qsr	qsr	NOUN
etr-25392	182	8	(	(	PUNCT
etr-25392	182	9	19.4	19.4	NUM
etr-25392	182	10	%	%	NOUN
etr-25392	182	11	)	)	PUNCT
etr-25392	182	12	,	,	PUNCT
etr-25392	182	13	followed	follow	VERB
etr-25392	182	14	by	by	ADP
etr-25392	182	15	chick	chick	NOUN
etr-25392	182	16	-	-	PUNCT
etr-25392	182	17	fil	fil	PROPN
etr-25392	182	18	-	-	NOUN
etr-25392	182	19	a	a	DET
etr-25392	182	20	(	(	PUNCT
etr-25392	182	21	14.7	14.7	NUM
etr-25392	182	22	%	%	NOUN
etr-25392	182	23	)	)	PUNCT
etr-25392	182	24	,	,	PUNCT
etr-25392	182	25	mcdonald	mcdonald	PROPN
etr-25392	182	26	’s	’s	PROPN
etr-25392	182	27	(	(	PUNCT
etr-25392	182	28	14.1	14.1	NUM
etr-25392	182	29	%	%	NOUN
etr-25392	182	30	)	)	PUNCT
etr-25392	182	31	,	,	PUNCT
etr-25392	182	32	wendy	wendy	PROPN
etr-25392	182	33	’s	’s	PART
etr-25392	182	34	(	(	PUNCT
etr-25392	182	35	8.3	8.3	NUM
etr-25392	182	36	%	%	NOUN
etr-25392	182	37	)	)	PUNCT
etr-25392	182	38	,	,	PUNCT
etr-25392	182	39	popeyes	popeyes	PROPN
etr-25392	182	40	(	(	PUNCT
etr-25392	182	41	5.1	5.1	NUM
etr-25392	182	42	%	%	NOUN
etr-25392	182	43	)	)	PUNCT
etr-25392	182	44	,	,	PUNCT
etr-25392	182	45	and	and	CCONJ
etr-25392	182	46	sonic	sonic	ADJ
etr-25392	182	47	(	(	PUNCT
etr-25392	182	48	5.1	5.1	NUM
etr-25392	182	49	%	%	NOUN
etr-25392	182	50	)	)	PUNCT
etr-25392	182	51	.	.	PUNCT
etr-25392	183	1	in	in	ADP
etr-25392	183	2	terms	term	NOUN
etr-25392	183	3	of	of	ADP
etr-25392	183	4	frequency	frequency	NOUN
etr-25392	183	5	of	of	ADP
etr-25392	183	6	visiting	visit	VERB
etr-25392	183	7	the	the	DET
etr-25392	183	8	restaurants	restaurant	NOUN
etr-25392	183	9	,	,	PUNCT
etr-25392	183	10	slightly	slightly	ADV
etr-25392	183	11	more	more	ADJ
etr-25392	183	12	than	than	ADP
etr-25392	183	13	half	half	NOUN
etr-25392	183	14	of	of	ADP
etr-25392	183	15	them	they	PRON
etr-25392	183	16	(	(	PUNCT
etr-25392	183	17	53.70	53.70	NUM
etr-25392	183	18	%	%	NOUN
etr-25392	183	19	)	)	PUNCT
etr-25392	183	20	patronized	patronize	VERB
etr-25392	183	21	qsrs	qsrs	ADP
etr-25392	183	22	1	1	NUM
etr-25392	183	23	-	-	SYM
etr-25392	183	24	3	3	NUM
etr-25392	183	25	times	time	NOUN
etr-25392	183	26	a	a	DET
etr-25392	183	27	week	week	NOUN
etr-25392	183	28	,	,	PUNCT
etr-25392	183	29	followed	follow	VERB
etr-25392	183	30	by	by	ADP
etr-25392	183	31	4	4	NUM
etr-25392	183	32	-	-	SYM
etr-25392	183	33	6	6	NUM
etr-25392	183	34	times	time	NOUN
etr-25392	183	35	a	a	DET
etr-25392	183	36	week	week	NOUN
etr-25392	183	37	(	(	PUNCT
etr-25392	183	38	34.50	34.50	NUM
etr-25392	183	39	%	%	NOUN
etr-25392	183	40	)	)	PUNCT
etr-25392	183	41	,	,	PUNCT
etr-25392	183	42	7	7	NUM
etr-25392	183	43	-	-	SYM
etr-25392	183	44	9	9	NUM
etr-25392	183	45	times	time	NOUN
etr-25392	183	46	per	per	ADP
etr-25392	183	47	week	week	NOUN
etr-25392	183	48	(	(	PUNCT
etr-25392	183	49	4.70	4.70	NUM
etr-25392	183	50	%	%	NOUN
etr-25392	183	51	)	)	PUNCT
etr-25392	183	52	,	,	PUNCT
etr-25392	183	53	and	and	CCONJ
etr-25392	183	54	over	over	ADP
etr-25392	183	55	ten	ten	NUM
etr-25392	183	56	times	time	NOUN
etr-25392	183	57	per	per	ADP
etr-25392	183	58	week	week	NOUN
etr-25392	183	59	(	(	PUNCT
etr-25392	183	60	1.80	1.80	NUM
etr-25392	183	61	%	%	NOUN
etr-25392	183	62	)	)	PUNCT
etr-25392	183	63	,	,	PUNCT
etr-25392	183	64	with	with	ADP
etr-25392	183	65	an	an	DET
etr-25392	183	66	average	average	NOUN
etr-25392	183	67	of	of	ADP
etr-25392	183	68	3.29	3.29	NUM
etr-25392	183	69	times	time	NOUN
etr-25392	183	70	per	per	ADP
etr-25392	183	71	week	week	NOUN
etr-25392	183	72	.	.	PUNCT
etr-25392	184	1	table	table	NOUN
etr-25392	184	2	1	1	NUM
etr-25392	184	3	.	.	PUNCT
etr-25392	184	4	demographic	demographic	ADJ
etr-25392	184	5	characteristics	characteristic	NOUN
etr-25392	184	6	and	and	CCONJ
etr-25392	184	7	profiles	profile	NOUN
etr-25392	184	8	of	of	ADP
etr-25392	184	9	respondents	respondent	NOUN
etr-25392	184	10	variable	variable	ADJ
etr-25392	184	11	n	n	PRON
etr-25392	184	12	percentage	percentage	NOUN
etr-25392	184	13	gender	gender	NOUN
etr-25392	184	14	male	male	NOUN
etr-25392	184	15	162	162	NUM
etr-25392	184	16	51.76	51.76	NUM
etr-25392	184	17	%	%	NOUN
etr-25392	184	18	female	female	NOUN
etr-25392	184	19	147	147	NUM
etr-25392	184	20	46.96	46.96	NUM
etr-25392	184	21	%	%	NOUN
etr-25392	184	22	age	age	NOUN
etr-25392	184	23	18	18	NUM
etr-25392	184	24	-	-	SYM
etr-25392	184	25	24	24	NUM
etr-25392	184	26	295	295	NUM
etr-25392	184	27	94.25	94.25	NUM
etr-25392	184	28	%	%	NOUN
etr-25392	184	29	25	25	NUM
etr-25392	184	30	-	-	SYM
etr-25392	184	31	34	34	NUM
etr-25392	184	32	11	11	NUM
etr-25392	184	33	3.51	3.51	NUM
etr-25392	184	34	%	%	NOUN
etr-25392	184	35	35	35	NUM
etr-25392	184	36	-	-	SYM
etr-25392	184	37	44	44	NUM
etr-25392	184	38	2	2	NUM
etr-25392	184	39	0.64	0.64	NUM
etr-25392	184	40	%	%	NOUN
etr-25392	184	41	45	45	NUM
etr-25392	184	42	-	-	SYM
etr-25392	184	43	54	54	NUM
etr-25392	184	44	4	4	NUM
etr-25392	184	45	1.28	1.28	NUM
etr-25392	184	46	%	%	NOUN
etr-25392	184	47	over	over	ADP
etr-25392	184	48	65	65	NUM
etr-25392	184	49	1	1	NUM
etr-25392	184	50	0.32	0.32	NUM
etr-25392	184	51	%	%	NOUN
etr-25392	184	52	marital	marital	ADJ
etr-25392	184	53	status	status	NOUN
etr-25392	184	54	married	marry	VERB
etr-25392	184	55	20	20	NUM
etr-25392	184	56	6.39	6.39	NUM
etr-25392	184	57	%	%	NOUN
etr-25392	184	58	single	single	ADJ
etr-25392	184	59	266	266	NUM
etr-25392	184	60	84.98	84.98	NUM
etr-25392	184	61	%	%	NOUN
etr-25392	184	62	academic	academic	ADJ
etr-25392	184	63	status	status	NOUN
etr-25392	184	64	freshman	freshman	NOUN
etr-25392	184	65	124	124	NUM
etr-25392	184	66	39.62	39.62	NUM
etr-25392	184	67	%	%	NOUN
etr-25392	184	68	sophomore	sophomore	NOUN
etr-25392	184	69	74	74	NUM
etr-25392	184	70	23.64	23.64	NUM
etr-25392	184	71	%	%	NOUN
etr-25392	184	72	junior	junior	ADJ
etr-25392	184	73	54	54	NUM
etr-25392	184	74	17.25	17.25	NUM
etr-25392	184	75	%	%	NOUN
etr-25392	184	76	senior	senior	ADJ
etr-25392	184	77	51	51	NUM
etr-25392	184	78	16.29	16.29	NUM
etr-25392	184	79	%	%	NOUN
etr-25392	184	80	graduate	graduate	NOUN
etr-25392	184	81	10	10	NUM
etr-25392	184	82	3.19	3.19	NUM
etr-25392	184	83	%	%	NOUN
etr-25392	184	84	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
etr-25392	184	85	mcdowall	mcdowall	NOUN
etr-25392	184	86	,	,	PUNCT
etr-25392	184	87	s.	s.	PROPN
etr-25392	184	88	&	&	CCONJ
etr-25392	184	89	jia	jia	PROPN
etr-25392	184	90	,	,	PUNCT
etr-25392	184	91	w.	w.	PROPN
etr-25392	184	92	(	(	PUNCT
etr-25392	184	93	2021	2021	NUM
etr-25392	184	94	)	)	PUNCT
etr-25392	184	95	/	/	SYM
etr-25392	184	96	events	event	NOUN
etr-25392	184	97	and	and	CCONJ
etr-25392	184	98	tourism	tourism	NOUN
etr-25392	184	99	review	review	NOUN
etr-25392	184	100	,	,	PUNCT
etr-25392	184	101	4(1	4(1	NOUN
etr-25392	184	102	)	)	PUNCT
etr-25392	184	103	,	,	PUNCT
etr-25392	184	104	14	14	NUM
etr-25392	184	105	-	-	SYM
etr-25392	184	106	29	29	NUM
etr-25392	184	107	.	.	PUNCT
etr-25392	185	1	22	22	NUM
etr-25392	185	2	events	event	NOUN
etr-25392	185	3	and	and	CCONJ
etr-25392	185	4	tourism	tourism	NOUN
etr-25392	185	5	review	review	NOUN
etr-25392	185	6	vol	vol	NOUN
etr-25392	185	7	.	.	PROPN
etr-25392	185	8	4	4	NUM
etr-25392	185	9	no	no	NOUN
etr-25392	185	10	.	.	NOUN
etr-25392	185	11	1	1	NUM
etr-25392	185	12	(	(	PUNCT
etr-25392	185	13	2021	2021	NUM
etr-25392	185	14	)	)	PUNCT
etr-25392	185	15	,	,	PUNCT
etr-25392	185	16	14	14	NUM
etr-25392	185	17	-	-	SYM
etr-25392	185	18	29	29	NUM
etr-25392	185	19	,	,	PUNCT
etr-25392	185	20	doi	doi	NOUN
etr-25392	185	21	:	:	PUNCT
etr-25392	185	22	10.18060/25392	10.18060/25392	NUM
etr-25392	185	23	copyright	copyright	NOUN
etr-25392	185	24	©	©	PROPN
etr-25392	185	25	2021	2021	NUM
etr-25392	185	26	siriporn	siriporn	ADJ
etr-25392	185	27	mcdowall	mcdowall	NOUN
etr-25392	185	28	and	and	CCONJ
etr-25392	185	29	weijia	weijia	PROPN
etr-25392	185	30	jia	jia	PROPN
etr-25392	185	31	this	this	DET
etr-25392	185	32	work	work	NOUN
etr-25392	185	33	is	be	AUX
etr-25392	185	34	licensed	license	VERB
etr-25392	185	35	under	under	ADP
etr-25392	185	36	a	a	DET
etr-25392	185	37	creative	creative	ADJ
etr-25392	185	38	commons	common	NOUN
etr-25392	185	39	attribution	attribution	NOUN
etr-25392	185	40	4.0	4.0	NUM
etr-25392	185	41	international	international	ADJ
etr-25392	185	42	license	license	NOUN
etr-25392	185	43	.	.	PUNCT
etr-25392	186	1	information	information	NOUN
etr-25392	186	2	sources	source	NOUN
etr-25392	186	3	to	to	PART
etr-25392	186	4	find	find	VERB
etr-25392	186	5	out	out	ADP
etr-25392	186	6	how	how	SCONJ
etr-25392	186	7	respondents	respondent	NOUN
etr-25392	186	8	found	find	VERB
etr-25392	186	9	out	out	ADP
etr-25392	186	10	about	about	ADP
etr-25392	186	11	qsrs	qsr	NOUN
etr-25392	186	12	,	,	PUNCT
etr-25392	186	13	they	they	PRON
etr-25392	186	14	were	be	AUX
etr-25392	186	15	asked	ask	VERB
etr-25392	186	16	,	,	PUNCT
etr-25392	186	17	“	"	PUNCT
etr-25392	186	18	how	how	SCONJ
etr-25392	186	19	did	do	AUX
etr-25392	186	20	you	you	PRON
etr-25392	186	21	find	find	VERB
etr-25392	186	22	out	out	ADP
etr-25392	186	23	about	about	ADP
etr-25392	186	24	the	the	DET
etr-25392	186	25	fast	fast	ADJ
etr-25392	186	26	-	-	PUNCT
etr-25392	186	27	food	food	NOUN
etr-25392	186	28	restaurant	restaurant	NOUN
etr-25392	186	29	(	(	PUNCT
etr-25392	186	30	your	your	PRON
etr-25392	186	31	last	last	ADJ
etr-25392	186	32	visit	visit	NOUN
etr-25392	186	33	)	)	PUNCT
etr-25392	186	34	?	?	PUNCT
etr-25392	187	1	they	they	PRON
etr-25392	187	2	could	could	AUX
etr-25392	187	3	check	check	VERB
etr-25392	187	4	‘	'	PUNCT
etr-25392	187	5	friend	friend	NOUN
etr-25392	187	6	/	/	SYM
etr-25392	187	7	relative	relative	ADJ
etr-25392	187	8	,	,	PUNCT
etr-25392	187	9	social	social	ADJ
etr-25392	187	10	media	medium	NOUN
etr-25392	187	11	,	,	PUNCT
etr-25392	187	12	flyer	flyer	NOUN
etr-25392	187	13	,	,	PUNCT
etr-25392	187	14	tv	tv	NOUN
etr-25392	187	15	ad	ad	NOUN
etr-25392	187	16	,	,	PUNCT
etr-25392	187	17	newspaper	newspaper	NOUN
etr-25392	187	18	ad	ad	NOUN
etr-25392	187	19	,	,	PUNCT
etr-25392	187	20	coupon	coupon	NOUN
etr-25392	187	21	,	,	PUNCT
etr-25392	187	22	billboard	billboard	NOUN
etr-25392	187	23	,	,	PUNCT
etr-25392	187	24	restaurant	restaurant	NOUN
etr-25392	187	25	sign	sign	NOUN
etr-25392	187	26	,	,	PUNCT
etr-25392	187	27	drive	drive	VERB
etr-25392	187	28	by	by	ADP
etr-25392	187	29	,	,	PUNCT
etr-25392	187	30	mobile	mobile	ADJ
etr-25392	187	31	app	app	NOUN
etr-25392	187	32	,	,	PUNCT
etr-25392	187	33	and	and	CCONJ
etr-25392	187	34	other	other	ADJ
etr-25392	187	35	’	'	PUNCT
etr-25392	187	36	.	.	PUNCT
etr-25392	188	1	they	they	PRON
etr-25392	188	2	could	could	AUX
etr-25392	188	3	check	check	VERB
etr-25392	188	4	more	more	ADJ
etr-25392	188	5	than	than	ADP
etr-25392	188	6	one	one	NUM
etr-25392	188	7	answer	answer	NOUN
etr-25392	188	8	.	.	PUNCT
etr-25392	189	1	the	the	DET
etr-25392	189	2	results	result	NOUN
etr-25392	189	3	in	in	ADP
etr-25392	189	4	table	table	NOUN
etr-25392	189	5	2	2	NUM
etr-25392	189	6	revealed	reveal	VERB
etr-25392	189	7	that	that	SCONJ
etr-25392	189	8	friend	friend	NOUN
etr-25392	189	9	/	/	SYM
etr-25392	189	10	relative	relative	ADJ
etr-25392	189	11	were	be	AUX
etr-25392	189	12	the	the	DET
etr-25392	189	13	major	major	ADJ
etr-25392	189	14	source	source	NOUN
etr-25392	189	15	of	of	ADP
etr-25392	189	16	information	information	NOUN
etr-25392	189	17	(	(	PUNCT
etr-25392	189	18	37.1	37.1	NUM
etr-25392	189	19	%	%	NOUN
etr-25392	189	20	)	)	PUNCT
etr-25392	189	21	,	,	PUNCT
etr-25392	189	22	followed	follow	VERB
etr-25392	189	23	by	by	ADP
etr-25392	189	24	drive	drive	NOUN
etr-25392	189	25	-	-	PUNCT
etr-25392	189	26	by	by	NOUN
etr-25392	189	27	(	(	PUNCT
etr-25392	189	28	33.2	33.2	NUM
etr-25392	189	29	%	%	NOUN
etr-25392	189	30	)	)	PUNCT
etr-25392	189	31	,	,	PUNCT
etr-25392	189	32	restaurant	restaurant	NOUN
etr-25392	189	33	sign	sign	NOUN
etr-25392	189	34	(	(	PUNCT
etr-25392	189	35	23.3	23.3	NUM
etr-25392	189	36	%	%	NOUN
etr-25392	189	37	)	)	PUNCT
etr-25392	189	38	,	,	PUNCT
etr-25392	189	39	tv	tv	NOUN
etr-25392	189	40	ad	ad	NOUN
etr-25392	189	41	(	(	PUNCT
etr-25392	189	42	14.4	14.4	NUM
etr-25392	189	43	%	%	NOUN
etr-25392	189	44	)	)	PUNCT
etr-25392	189	45	,	,	PUNCT
etr-25392	189	46	and	and	CCONJ
etr-25392	189	47	social	social	ADJ
etr-25392	189	48	media	medium	NOUN
etr-25392	189	49	(	(	PUNCT
etr-25392	189	50	8.6	8.6	NUM
etr-25392	189	51	%	%	NOUN
etr-25392	189	52	)	)	PUNCT
etr-25392	189	53	.	.	PUNCT
etr-25392	190	1	the	the	DET
etr-25392	190	2	result	result	NOUN
etr-25392	190	3	of	of	ADP
etr-25392	190	4	this	this	DET
etr-25392	190	5	study	study	NOUN
etr-25392	190	6	emphasizes	emphasize	VERB
etr-25392	190	7	the	the	DET
etr-25392	190	8	important	important	ADJ
etr-25392	190	9	role	role	NOUN
etr-25392	190	10	that	that	PRON
etr-25392	190	11	friends	friend	NOUN
etr-25392	190	12	and	and	CCONJ
etr-25392	190	13	relatives	relative	NOUN
etr-25392	190	14	play	play	VERB
etr-25392	190	15	in	in	ADP
etr-25392	190	16	spreading	spread	VERB
etr-25392	190	17	the	the	DET
etr-25392	190	18	word	word	NOUN
etr-25392	190	19	-	-	PUNCT
etr-25392	190	20	of	of	ADP
etr-25392	190	21	-	-	PUNCT
etr-25392	190	22	mouth	mouth	NOUN
etr-25392	190	23	about	about	ADP
etr-25392	190	24	the	the	DET
etr-25392	190	25	restaurants	restaurant	NOUN
etr-25392	190	26	.	.	PUNCT
etr-25392	191	1	loyal	loyal	ADJ
etr-25392	191	2	customers	customer	NOUN
etr-25392	191	3	can	can	AUX
etr-25392	191	4	spread	spread	VERB
etr-25392	191	5	positive	positive	ADJ
etr-25392	191	6	word	word	NOUN
etr-25392	191	7	-	-	PUNCT
etr-25392	191	8	of	of	ADP
etr-25392	191	9	-	-	PUNCT
etr-25392	191	10	mouth	mouth	NOUN
etr-25392	191	11	about	about	ADP
etr-25392	191	12	the	the	DET
etr-25392	191	13	restaurants	restaurant	NOUN
etr-25392	191	14	and	and	CCONJ
etr-25392	191	15	bring	bring	VERB
etr-25392	191	16	in	in	ADP
etr-25392	191	17	their	their	PRON
etr-25392	191	18	friends	friend	NOUN
etr-25392	191	19	/	/	SYM
etr-25392	191	20	relatives	relative	NOUN
etr-25392	191	21	to	to	PART
etr-25392	191	22	support	support	VERB
etr-25392	191	23	the	the	DET
etr-25392	191	24	business	business	NOUN
etr-25392	191	25	.	.	PUNCT
etr-25392	192	1	table	table	NOUN
etr-25392	192	2	2	2	NUM
etr-25392	192	3	.	.	X
etr-25392	192	4	number	number	NOUN
etr-25392	192	5	of	of	ADP
etr-25392	192	6	people	people	NOUN
etr-25392	192	7	accompanying	accompany	VERB
etr-25392	192	8	and	and	CCONJ
etr-25392	192	9	information	information	NOUN
etr-25392	192	10	sources	source	NOUN
etr-25392	192	11	variable	variable	VERB
etr-25392	192	12	n	n	PRON
etr-25392	192	13	percentage	percentage	NOUN
etr-25392	192	14	number	number	NOUN
etr-25392	192	15	of	of	ADP
etr-25392	192	16	people	people	NOUN
etr-25392	192	17	dining	dine	VERB
etr-25392	192	18	with	with	ADP
etr-25392	192	19	you	you	PRON
etr-25392	192	20	1	1	NUM
etr-25392	192	21	85	85	NUM
etr-25392	192	22	27.16	27.16	NUM
etr-25392	192	23	%	%	NOUN
etr-25392	192	24	2	2	NUM
etr-25392	192	25	103	103	NUM
etr-25392	192	26	32.91	32.91	NUM
etr-25392	192	27	%	%	NOUN
etr-25392	192	28	3	3	NUM
etr-25392	192	29	48	48	NUM
etr-25392	192	30	15.34	15.34	NUM
etr-25392	192	31	%	%	NOUN
etr-25392	192	32	>	>	X
etr-25392	192	33	3	3	NUM
etr-25392	192	34	77	77	NUM
etr-25392	192	35	24.60	24.60	NUM
etr-25392	192	36	%	%	NOUN
etr-25392	192	37	source	source	NOUN
etr-25392	192	38	of	of	ADP
etr-25392	192	39	information	information	NOUN
etr-25392	192	40	friend	friend	NOUN
etr-25392	192	41	/	/	SYM
etr-25392	192	42	relative	relative	ADJ
etr-25392	192	43	116	116	NUM
etr-25392	192	44	37.06	37.06	NUM
etr-25392	192	45	%	%	NOUN
etr-25392	192	46	drive	drive	NOUN
etr-25392	192	47	-	-	PUNCT
etr-25392	192	48	by	by	ADP
etr-25392	192	49	104	104	NUM
etr-25392	192	50	33.23	33.23	NUM
etr-25392	192	51	%	%	NOUN
etr-25392	192	52	restaurant	restaurant	NOUN
etr-25392	192	53	sign	sign	NOUN
etr-25392	192	54	73	73	NUM
etr-25392	192	55	23.32	23.32	NUM
etr-25392	192	56	%	%	NOUN
etr-25392	192	57	tv	tv	NOUN
etr-25392	192	58	ad	ad	NOUN
etr-25392	192	59	27	27	NUM
etr-25392	192	60	8.63	8.63	NUM
etr-25392	192	61	%	%	NOUN
etr-25392	192	62	social	social	ADJ
etr-25392	192	63	media	medium	NOUN
etr-25392	192	64	45	45	NUM
etr-25392	192	65	14.38	14.38	NUM
etr-25392	192	66	%	%	NOUN
etr-25392	192	67	ranking	ranking	NOUN
etr-25392	192	68	of	of	ADP
etr-25392	192	69	customer	customer	NOUN
etr-25392	192	70	satisfaction	satisfaction	NOUN
etr-25392	192	71	with	with	ADP
etr-25392	192	72	the	the	DET
etr-25392	192	73	dining	dining	NOUN
etr-25392	192	74	experience	experience	NOUN
etr-25392	192	75	table	table	NOUN
etr-25392	192	76	3	3	NUM
etr-25392	192	77	shows	show	VERB
etr-25392	192	78	the	the	DET
etr-25392	192	79	results	result	NOUN
etr-25392	192	80	of	of	ADP
etr-25392	192	81	the	the	DET
etr-25392	192	82	ranking	ranking	NOUN
etr-25392	192	83	of	of	ADP
etr-25392	192	84	respondents	respondent	NOUN
etr-25392	192	85	’	'	PUNCT
etr-25392	192	86	satisfaction	satisfaction	NOUN
etr-25392	192	87	with	with	ADP
etr-25392	192	88	the	the	DET
etr-25392	192	89	dining	dining	NOUN
etr-25392	192	90	experience	experience	NOUN
etr-25392	192	91	at	at	ADP
etr-25392	192	92	the	the	DET
etr-25392	192	93	last	last	ADJ
etr-25392	192	94	qsrs	qsrs	NOUN
etr-25392	192	95	.	.	PUNCT
etr-25392	193	1	respondents	respondent	NOUN
etr-25392	193	2	ranked	rank	VERB
etr-25392	193	3	billing	billing	NOUN
etr-25392	193	4	is	be	AUX
etr-25392	193	5	accurate	accurate	ADJ
etr-25392	193	6	,	,	PUNCT
etr-25392	193	7	operation	operation	NOUN
etr-25392	193	8	hours	hour	NOUN
etr-25392	193	9	are	be	AUX
etr-25392	193	10	convenient	convenient	ADJ
etr-25392	193	11	,	,	PUNCT
etr-25392	193	12	received	receive	VERB
etr-25392	193	13	food	food	NOUN
etr-25392	193	14	as	as	SCONJ
etr-25392	193	15	ordered	order	VERB
etr-25392	193	16	,	,	PUNCT
etr-25392	193	17	menu	menu	NOUN
etr-25392	193	18	is	be	AUX
etr-25392	193	19	easy	easy	ADJ
etr-25392	193	20	to	to	PART
etr-25392	193	21	read	read	VERB
etr-25392	193	22	and	and	CCONJ
etr-25392	193	23	order	order	NOUN
etr-25392	193	24	,	,	PUNCT
etr-25392	193	25	and	and	CCONJ
etr-25392	193	26	seat	seat	NOUN
etr-25392	193	27	availability	availability	NOUN
etr-25392	193	28	as	as	ADP
etr-25392	193	29	their	their	PRON
etr-25392	193	30	top	top	ADJ
etr-25392	193	31	five	five	NUM
etr-25392	193	32	attributes	attribute	NOUN
etr-25392	193	33	for	for	ADP
etr-25392	193	34	their	their	PRON
etr-25392	193	35	satisfaction	satisfaction	NOUN
etr-25392	193	36	.	.	PUNCT
etr-25392	194	1	on	on	ADP
etr-25392	194	2	the	the	DET
etr-25392	194	3	contrary	contrary	NOUN
etr-25392	194	4	,	,	PUNCT
etr-25392	194	5	availability	availability	NOUN
etr-25392	194	6	of	of	ADP
etr-25392	194	7	healthy	healthy	ADJ
etr-25392	194	8	food	food	NOUN
etr-25392	194	9	,	,	PUNCT
etr-25392	194	10	special	special	ADJ
etr-25392	194	11	discounts	discount	NOUN
etr-25392	194	12	,	,	PUNCT
etr-25392	194	13	coupons	coupon	NOUN
etr-25392	194	14	,	,	PUNCT
etr-25392	194	15	wi	wi	PROPN
etr-25392	194	16	-	-	PUNCT
etr-25392	194	17	fi	fi	NOUN
etr-25392	194	18	availability	availability	NOUN
etr-25392	194	19	,	,	PUNCT
etr-25392	194	20	cleanliness	cleanliness	NOUN
etr-25392	194	21	of	of	ADP
etr-25392	194	22	dining	dining	NOUN
etr-25392	194	23	area	area	NOUN
etr-25392	194	24	,	,	PUNCT
etr-25392	194	25	and	and	CCONJ
etr-25392	194	26	employees	employee	NOUN
etr-25392	194	27	’	’	PART
etr-25392	194	28	appearance	appearance	NOUN
etr-25392	194	29	were	be	AUX
etr-25392	194	30	attributes	attribute	NOUN
etr-25392	194	31	contributed	contribute	VERB
etr-25392	194	32	to	to	ADP
etr-25392	194	33	their	their	PRON
etr-25392	194	34	least	least	ADJ
etr-25392	194	35	satisfaction	satisfaction	NOUN
etr-25392	194	36	.	.	PUNCT
etr-25392	195	1	some	some	PRON
etr-25392	195	2	of	of	ADP
etr-25392	195	3	these	these	DET
etr-25392	195	4	attributes	attribute	NOUN
etr-25392	195	5	were	be	AUX
etr-25392	195	6	consistent	consistent	ADJ
etr-25392	195	7	with	with	ADP
etr-25392	195	8	the	the	DET
etr-25392	195	9	previous	previous	ADJ
etr-25392	195	10	research	research	NOUN
etr-25392	195	11	,	,	PUNCT
etr-25392	195	12	whereas	whereas	SCONJ
etr-25392	195	13	some	some	PRON
etr-25392	195	14	are	be	AUX
etr-25392	195	15	not	not	PART
etr-25392	195	16	.	.	PUNCT
etr-25392	196	1	this	this	PRON
etr-25392	196	2	might	might	AUX
etr-25392	196	3	be	be	AUX
etr-25392	196	4	because	because	SCONJ
etr-25392	196	5	different	different	ADJ
etr-25392	196	6	location	location	NOUN
etr-25392	196	7	,	,	PUNCT
etr-25392	196	8	different	different	ADJ
etr-25392	196	9	demographic	demographic	ADJ
etr-25392	196	10	and	and	CCONJ
etr-25392	196	11	different	different	ADJ
etr-25392	196	12	time	time	NOUN
etr-25392	196	13	.	.	PUNCT
etr-25392	197	1	the	the	DET
etr-25392	197	2	trend	trend	NOUN
etr-25392	197	3	of	of	ADP
etr-25392	197	4	healthy	healthy	ADJ
etr-25392	197	5	food	food	NOUN
etr-25392	197	6	and	and	CCONJ
etr-25392	197	7	technology	technology	NOUN
etr-25392	197	8	did	do	AUX
etr-25392	197	9	not	not	PART
etr-25392	197	10	affect	affect	VERB
etr-25392	197	11	their	their	PRON
etr-25392	197	12	selection	selection	NOUN
etr-25392	197	13	of	of	ADP
etr-25392	197	14	qsrs	qsr	NOUN
etr-25392	197	15	.	.	PUNCT
etr-25392	198	1	this	this	DET
etr-25392	198	2	sample	sample	NOUN
etr-25392	198	3	represented	represent	VERB
etr-25392	198	4	young	young	ADJ
etr-25392	198	5	college	college	NOUN
etr-25392	198	6	students	student	NOUN
etr-25392	198	7	whose	whose	DET
etr-25392	198	8	lifestyle	lifestyle	NOUN
etr-25392	198	9	was	be	AUX
etr-25392	198	10	different	different	ADJ
etr-25392	198	11	,	,	PUNCT
etr-25392	198	12	and	and	CCONJ
etr-25392	198	13	they	they	PRON
etr-25392	198	14	could	could	AUX
etr-25392	198	15	have	have	VERB
etr-25392	198	16	access	access	NOUN
etr-25392	198	17	to	to	ADP
etr-25392	198	18	the	the	DET
etr-25392	198	19	internet	internet	NOUN
etr-25392	198	20	through	through	ADP
etr-25392	198	21	their	their	PRON
etr-25392	198	22	own	own	ADJ
etr-25392	198	23	telephone	telephone	NOUN
etr-25392	198	24	company	company	NOUN
etr-25392	198	25	’s	’s	PART
etr-25392	198	26	network	network	NOUN
etr-25392	198	27	,	,	PUNCT
etr-25392	198	28	so	so	ADV
etr-25392	198	29	wi	wi	PROPN
etr-25392	198	30	-	-	PUNCT
etr-25392	198	31	fi	fi	NOUN
etr-25392	198	32	availability	availability	NOUN
etr-25392	198	33	at	at	ADP
etr-25392	198	34	the	the	DET
etr-25392	198	35	qsrs	qsrs	NOUN
etr-25392	198	36	is	be	AUX
etr-25392	198	37	not	not	PART
etr-25392	198	38	their	their	PRON
etr-25392	198	39	concern	concern	NOUN
etr-25392	198	40	.	.	PUNCT
etr-25392	199	1	in	in	ADP
etr-25392	199	2	addition	addition	NOUN
etr-25392	199	3	,	,	PUNCT
etr-25392	199	4	at	at	ADP
etr-25392	199	5	that	that	DET
etr-25392	199	6	moment	moment	NOUN
etr-25392	199	7	,	,	PUNCT
etr-25392	199	8	food	food	NOUN
etr-25392	199	9	is	be	AUX
etr-25392	199	10	their	their	PRON
etr-25392	199	11	priority	priority	NOUN
etr-25392	199	12	.	.	PUNCT
etr-25392	200	1	food	food	NOUN
etr-25392	200	2	price	price	NOUN
etr-25392	200	3	at	at	ADP
etr-25392	200	4	qsrs	qsrs	NOUN
etr-25392	200	5	is	be	AUX
etr-25392	200	6	already	already	ADV
etr-25392	200	7	low	low	ADJ
etr-25392	200	8	,	,	PUNCT
etr-25392	200	9	compared	compare	VERB
etr-25392	200	10	to	to	ADP
etr-25392	200	11	other	other	ADJ
etr-25392	200	12	type	type	NOUN
etr-25392	200	13	of	of	ADP
etr-25392	200	14	restaurants	restaurant	NOUN
etr-25392	200	15	;	;	PUNCT
etr-25392	200	16	therefore	therefore	ADV
etr-25392	200	17	,	,	PUNCT
etr-25392	200	18	there	there	PRON
etr-25392	200	19	was	be	VERB
etr-25392	200	20	no	no	DET
etr-25392	200	21	need	need	NOUN
etr-25392	200	22	to	to	PART
etr-25392	200	23	use	use	VERB
etr-25392	200	24	special	special	ADJ
etr-25392	200	25	discounts	discount	NOUN
etr-25392	200	26	or	or	CCONJ
etr-25392	200	27	coupons	coupon	NOUN
etr-25392	200	28	.	.	PUNCT
etr-25392	201	1	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
etr-25392	201	2	mcdowall	mcdowall	PROPN
etr-25392	201	3	,	,	PUNCT
etr-25392	201	4	s.	s.	PROPN
etr-25392	201	5	&	&	CCONJ
etr-25392	201	6	jia	jia	PROPN
etr-25392	201	7	,	,	PUNCT
etr-25392	201	8	w.	w.	PROPN
etr-25392	201	9	(	(	PUNCT
etr-25392	201	10	2021	2021	NUM
etr-25392	201	11	)	)	PUNCT
etr-25392	201	12	/	/	SYM
etr-25392	201	13	events	event	NOUN
etr-25392	201	14	and	and	CCONJ
etr-25392	201	15	tourism	tourism	NOUN
etr-25392	201	16	review	review	NOUN
etr-25392	201	17	,	,	PUNCT
etr-25392	201	18	4(1	4(1	NOUN
etr-25392	201	19	)	)	PUNCT
etr-25392	201	20	,	,	PUNCT
etr-25392	201	21	14	14	NUM
etr-25392	201	22	-	-	SYM
etr-25392	201	23	29	29	NUM
etr-25392	201	24	.	.	PUNCT
etr-25392	202	1	23	23	NUM
etr-25392	202	2	events	event	NOUN
etr-25392	202	3	and	and	CCONJ
etr-25392	202	4	tourism	tourism	NOUN
etr-25392	202	5	review	review	NOUN
etr-25392	202	6	vol	vol	NOUN
etr-25392	202	7	.	.	PROPN
etr-25392	202	8	4	4	NUM
etr-25392	202	9	no	no	NOUN
etr-25392	202	10	.	.	NOUN
etr-25392	202	11	1	1	NUM
etr-25392	202	12	(	(	PUNCT
etr-25392	202	13	2021	2021	NUM
etr-25392	202	14	)	)	PUNCT
etr-25392	202	15	,	,	PUNCT
etr-25392	202	16	14	14	NUM
etr-25392	202	17	-	-	SYM
etr-25392	202	18	29	29	NUM
etr-25392	202	19	,	,	PUNCT
etr-25392	202	20	doi	doi	NOUN
etr-25392	202	21	:	:	PUNCT
etr-25392	202	22	10.18060/25392	10.18060/25392	NUM
etr-25392	202	23	copyright	copyright	NOUN
etr-25392	202	24	©	©	PROPN
etr-25392	202	25	2021	2021	NUM
etr-25392	202	26	siriporn	siriporn	ADJ
etr-25392	202	27	mcdowall	mcdowall	NOUN
etr-25392	202	28	and	and	CCONJ
etr-25392	202	29	weijia	weijia	PROPN
etr-25392	202	30	jia	jia	PROPN
etr-25392	202	31	this	this	DET
etr-25392	202	32	work	work	NOUN
etr-25392	202	33	is	be	AUX
etr-25392	202	34	licensed	license	VERB
etr-25392	202	35	under	under	ADP
etr-25392	202	36	a	a	DET
etr-25392	202	37	creative	creative	ADJ
etr-25392	202	38	commons	common	NOUN
etr-25392	202	39	attribution	attribution	NOUN
etr-25392	202	40	4.0	4.0	NUM
etr-25392	202	41	international	international	ADJ
etr-25392	202	42	license	license	NOUN
etr-25392	202	43	.	.	PUNCT
etr-25392	203	1	table	table	NOUN
etr-25392	203	2	3	3	NUM
etr-25392	203	3	.	.	PUNCT
etr-25392	204	1	ranking	rank	VERB
etr-25392	204	2	of	of	ADP
etr-25392	204	3	customer	customer	NOUN
etr-25392	204	4	satisfaction	satisfaction	NOUN
etr-25392	204	5	with	with	ADP
etr-25392	204	6	products	product	NOUN
etr-25392	204	7	/	/	SYM
etr-25392	204	8	services	service	NOUN
etr-25392	204	9	provided	provide	VERB
etr-25392	204	10	(	(	PUNCT
etr-25392	204	11	students	student	NOUN
etr-25392	204	12	)	)	PUNCT
etr-25392	204	13	items	item	NOUN
etr-25392	204	14	ranking	rank	VERB
etr-25392	204	15	mean	mean	ADJ
etr-25392	204	16	sd	sd	ADP
etr-25392	204	17	billing	billing	NOUN
etr-25392	204	18	is	be	AUX
etr-25392	204	19	accurate	accurate	ADJ
etr-25392	204	20	1	1	NUM
etr-25392	204	21	4.59	4.59	NUM
etr-25392	204	22	0.746	0.746	NUM
etr-25392	204	23	operation	operation	NOUN
etr-25392	204	24	hours	hour	NOUN
etr-25392	204	25	are	be	AUX
etr-25392	204	26	convenient	convenient	ADJ
etr-25392	204	27	.	.	PUNCT
etr-25392	205	1	2	2	NUM
etr-25392	205	2	4.47	4.47	NUM
etr-25392	205	3	0.858	0.858	NUM
etr-25392	205	4	received	receive	VERB
etr-25392	205	5	food	food	NOUN
etr-25392	205	6	as	as	SCONJ
etr-25392	205	7	ordered	order	VERB
etr-25392	205	8	3	3	NUM
etr-25392	205	9	4.45	4.45	NUM
etr-25392	205	10	0.887	0.887	NUM
etr-25392	205	11	menu	menu	NOUN
etr-25392	205	12	is	be	AUX
etr-25392	205	13	easy	easy	ADJ
etr-25392	205	14	to	to	PART
etr-25392	205	15	read	read	VERB
etr-25392	205	16	and	and	CCONJ
etr-25392	205	17	order	order	VERB
etr-25392	205	18	4	4	NUM
etr-25392	205	19	4.32	4.32	NUM
etr-25392	205	20	0.937	0.937	NUM
etr-25392	205	21	seat	seat	NOUN
etr-25392	205	22	availability	availability	NOUN
etr-25392	205	23	5	5	NUM
etr-25392	205	24	4.31	4.31	NUM
etr-25392	205	25	0.810	0.810	NUM
etr-25392	205	26	location	location	NOUN
etr-25392	205	27	6	6	NUM
etr-25392	205	28	4.31	4.31	NUM
etr-25392	205	29	0.863	0.863	NUM
etr-25392	205	30	prompt	prompt	ADJ
etr-25392	205	31	service	service	NOUN
etr-25392	205	32	7	7	NUM
etr-25392	205	33	4.27	4.27	NUM
etr-25392	205	34	0.896	0.896	NUM
etr-25392	205	35	portion	portion	NOUN
etr-25392	205	36	size	size	NOUN
etr-25392	205	37	of	of	ADP
etr-25392	205	38	food	food	NOUN
etr-25392	205	39	8	8	NUM
etr-25392	205	40	4.27	4.27	NUM
etr-25392	205	41	0.927	0.927	NUM
etr-25392	205	42	variety	variety	NOUN
etr-25392	205	43	of	of	ADP
etr-25392	205	44	food	food	NOUN
etr-25392	205	45	/	/	SYM
etr-25392	205	46	beverage	beverage	NOUN
etr-25392	205	47	9	9	NUM
etr-25392	205	48	4.23	4.23	NUM
etr-25392	205	49	0.926	0.926	NUM
etr-25392	205	50	value	value	NOUN
etr-25392	205	51	10	10	NUM
etr-25392	205	52	4.18	4.18	NUM
etr-25392	205	53	0.909	0.909	NUM
etr-25392	205	54	drive	drive	VERB
etr-25392	205	55	through	through	ADP
etr-25392	205	56	11	11	NUM
etr-25392	205	57	4.16	4.16	NUM
etr-25392	205	58	1.112	1.112	NUM
etr-25392	205	59	employees	employee	NOUN
etr-25392	205	60	’	’	PART
etr-25392	205	61	friendliness	friendliness	ADJ
etr-25392	205	62	and	and	CCONJ
etr-25392	205	63	courteous	courteous	ADJ
etr-25392	205	64	12	12	NUM
etr-25392	205	65	4.12	4.12	NUM
etr-25392	205	66	0.927	0.927	NUM
etr-25392	205	67	employees	employee	NOUN
etr-25392	205	68	’	'	PUNCT
etr-25392	205	69	knowledgeable	knowledgeable	ADJ
etr-25392	205	70	13	13	NUM
etr-25392	205	71	4.08	4.08	NUM
etr-25392	205	72	0.903	0.903	NUM
etr-25392	205	73	appealing	appeal	VERB
etr-25392	205	74	of	of	ADP
etr-25392	205	75	physical	physical	ADJ
etr-25392	205	76	facilities	facility	NOUN
etr-25392	205	77	14	14	NUM
etr-25392	205	78	4.02	4.02	NUM
etr-25392	205	79	0.864	0.864	NUM
etr-25392	205	80	waiting	waiting	NOUN
etr-25392	205	81	time	time	NOUN
etr-25392	205	82	in	in	ADP
etr-25392	205	83	line	line	NOUN
etr-25392	205	84	to	to	PART
etr-25392	205	85	order	order	VERB
etr-25392	205	86	food	food	NOUN
etr-25392	205	87	15	15	NUM
etr-25392	205	88	3.99	3.99	NUM
etr-25392	205	89	1.005	1.005	NUM
etr-25392	205	90	competitive	competitive	ADJ
etr-25392	205	91	price	price	NOUN
etr-25392	205	92	16	16	NUM
etr-25392	205	93	3.97	3.97	NUM
etr-25392	205	94	0.945	0.945	NUM
etr-25392	205	95	individual	individual	ADJ
etr-25392	205	96	attention	attention	NOUN
etr-25392	205	97	17	17	NUM
etr-25392	205	98	3.97	3.97	NUM
etr-25392	205	99	1.019	1.019	NUM
etr-25392	205	100	parking	parking	NOUN
etr-25392	205	101	availability	availability	NOUN
etr-25392	205	102	18	18	NUM
etr-25392	205	103	3.96	3.96	NUM
etr-25392	205	104	1.023	1.023	NUM
etr-25392	205	105	employees	employee	NOUN
etr-25392	205	106	’	’	PART
etr-25392	205	107	appearance	appearance	NOUN
etr-25392	205	108	19	19	NUM
etr-25392	205	109	3.91	3.91	NUM
etr-25392	205	110	0.933	0.933	NUM
etr-25392	205	111	cleanliness	cleanliness	NOUN
etr-25392	205	112	of	of	ADP
etr-25392	205	113	dining	dining	NOUN
etr-25392	205	114	area	area	NOUN
etr-25392	205	115	20	20	NUM
etr-25392	205	116	3.84	3.84	NUM
etr-25392	205	117	0.985	0.985	NUM
etr-25392	205	118	wifi	wifi	NOUN
etr-25392	205	119	available	available	ADJ
etr-25392	205	120	21	21	NUM
etr-25392	205	121	3.79	3.79	NUM
etr-25392	205	122	1.203	1.203	NUM
etr-25392	205	123	special	special	ADJ
etr-25392	205	124	discounts	discount	NOUN
etr-25392	205	125	,	,	PUNCT
etr-25392	205	126	coupons	coupon	NOUN
etr-25392	205	127	22	22	NUM
etr-25392	205	128	3.71	3.71	NUM
etr-25392	205	129	1.099	1.099	NUM
etr-25392	205	130	availability	availability	NOUN
etr-25392	205	131	of	of	ADP
etr-25392	205	132	healthy	healthy	ADJ
etr-25392	205	133	food	food	NOUN
etr-25392	205	134	23	23	NUM
etr-25392	205	135	3.27	3.27	NUM
etr-25392	205	136	1.320	1.320	NUM
etr-25392	205	137	factor	factor	NOUN
etr-25392	205	138	analysis	analysis	NOUN
etr-25392	205	139	table	table	NOUN
etr-25392	205	140	4	4	NUM
etr-25392	205	141	summarizes	summarize	VERB
etr-25392	205	142	the	the	DET
etr-25392	205	143	results	result	NOUN
etr-25392	205	144	of	of	ADP
etr-25392	205	145	factor	factor	NOUN
etr-25392	205	146	analysis	analysis	NOUN
etr-25392	205	147	(	(	PUNCT
etr-25392	205	148	varimax	varimax	VERB
etr-25392	205	149	with	with	ADP
etr-25392	205	150	kaiser	kaiser	PROPN
etr-25392	205	151	normalization	normalization	PROPN
etr-25392	205	152	rotation	rotation	PROPN
etr-25392	205	153	)	)	PUNCT
etr-25392	205	154	,	,	PUNCT
etr-25392	205	155	which	which	PRON
etr-25392	205	156	was	be	AUX
etr-25392	205	157	used	use	VERB
etr-25392	205	158	to	to	PART
etr-25392	205	159	delineate	delineate	VERB
etr-25392	205	160	the	the	DET
etr-25392	205	161	underlying	underlie	VERB
etr-25392	205	162	dimensions	dimension	NOUN
etr-25392	205	163	of	of	ADP
etr-25392	205	164	respondents	respondent	NOUN
etr-25392	205	165	’	'	PUNCT
etr-25392	205	166	satisfaction	satisfaction	NOUN
etr-25392	205	167	with	with	ADP
etr-25392	205	168	their	their	PRON
etr-25392	205	169	restaurant	restaurant	NOUN
etr-25392	205	170	’s	’s	PART
etr-25392	205	171	last	last	ADJ
etr-25392	205	172	visit	visit	NOUN
etr-25392	205	173	.	.	PUNCT
etr-25392	206	1	the	the	DET
etr-25392	206	2	results	result	NOUN
etr-25392	206	3	from	from	ADP
etr-25392	206	4	this	this	DET
etr-25392	206	5	analysis	analysis	NOUN
etr-25392	206	6	were	be	AUX
etr-25392	206	7	used	use	VERB
etr-25392	206	8	for	for	ADP
etr-25392	206	9	further	further	ADJ
etr-25392	206	10	analysis	analysis	NOUN
etr-25392	206	11	in	in	ADP
etr-25392	206	12	the	the	DET
etr-25392	206	13	regression	regression	NOUN
etr-25392	206	14	analysis	analysis	NOUN
etr-25392	206	15	.	.	PUNCT
etr-25392	207	1	results	result	NOUN
etr-25392	207	2	revealed	reveal	VERB
etr-25392	207	3	that	that	SCONJ
etr-25392	207	4	the	the	DET
etr-25392	207	5	bartlett	bartlett	PROPN
etr-25392	207	6	’s	’s	PART
etr-25392	207	7	test	test	NOUN
etr-25392	207	8	of	of	ADP
etr-25392	207	9	sphericity	sphericity	NOUN
etr-25392	207	10	was	be	AUX
etr-25392	207	11	statistically	statistically	ADV
etr-25392	207	12	significance	significance	NOUN
etr-25392	207	13	(	(	PUNCT
etr-25392	207	14	ꭓ2	ꭓ2	NOUN
etr-25392	207	15	=	=	SYM
etr-25392	207	16	2868.88	2868.88	NUM
etr-25392	207	17	,	,	PUNCT
etr-25392	207	18	df	df	NOUN
etr-25392	207	19	=	=	NUM
etr-25392	207	20	253	253	NUM
etr-25392	207	21	,	,	PUNCT
etr-25392	207	22	p	p	X
etr-25392	207	23	<	<	X
etr-25392	207	24	0.000	0.000	NUM
etr-25392	207	25	)	)	PUNCT
etr-25392	207	26	and	and	CCONJ
etr-25392	207	27	the	the	DET
etr-25392	207	28	kaiser	kaiser	PROPN
etr-25392	207	29	-	-	PUNCT
etr-25392	207	30	meyer	meyer	PROPN
etr-25392	207	31	-	-	PUNCT
etr-25392	207	32	olkin	olkin	PROPN
etr-25392	207	33	(	(	PUNCT
etr-25392	207	34	kmo	kmo	NOUN
etr-25392	207	35	)	)	PUNCT
etr-25392	207	36	value	value	NOUN
etr-25392	207	37	was	be	AUX
etr-25392	207	38	0.89	0.89	NUM
etr-25392	207	39	,	,	PUNCT
etr-25392	207	40	indicating	indicate	VERB
etr-25392	207	41	that	that	SCONJ
etr-25392	207	42	factor	factor	NOUN
etr-25392	207	43	analysis	analysis	NOUN
etr-25392	207	44	was	be	AUX
etr-25392	207	45	appropriate	appropriate	ADJ
etr-25392	207	46	for	for	ADP
etr-25392	207	47	this	this	DET
etr-25392	207	48	study	study	NOUN
etr-25392	207	49	.	.	PUNCT
etr-25392	208	1	four	four	NUM
etr-25392	208	2	factors	factor	NOUN
etr-25392	208	3	were	be	AUX
etr-25392	208	4	extracted	extract	VERB
etr-25392	208	5	and	and	CCONJ
etr-25392	208	6	only	only	ADV
etr-25392	208	7	three	three	NUM
etr-25392	208	8	factors	factor	NOUN
etr-25392	208	9	with	with	ADP
etr-25392	208	10	a	a	DET
etr-25392	208	11	minimum	minimum	NOUN
etr-25392	208	12	of	of	ADP
etr-25392	208	13	three	three	NUM
etr-25392	208	14	components	component	NOUN
etr-25392	208	15	were	be	AUX
etr-25392	208	16	retained	retain	VERB
etr-25392	208	17	.	.	PUNCT
etr-25392	209	1	these	these	DET
etr-25392	209	2	three	three	NUM
etr-25392	209	3	factors	factor	NOUN
etr-25392	209	4	were	be	AUX
etr-25392	209	5	labeled	label	VERB
etr-25392	209	6	as	as	ADP
etr-25392	209	7	“	"	PUNCT
etr-25392	209	8	reliability	reliability	NOUN
etr-25392	209	9	”	"	PUNCT
etr-25392	209	10	,	,	PUNCT
etr-25392	209	11	“	"	PUNCT
etr-25392	209	12	food	food	NOUN
etr-25392	209	13	quality	quality	NOUN
etr-25392	209	14	”	"	PUNCT
etr-25392	209	15	,	,	PUNCT
etr-25392	209	16	and	and	CCONJ
etr-25392	209	17	“	"	PUNCT
etr-25392	209	18	service	service	NOUN
etr-25392	209	19	quality	quality	NOUN
etr-25392	209	20	”	"	PUNCT
etr-25392	209	21	and	and	CCONJ
etr-25392	209	22	they	they	PRON
etr-25392	209	23	explained	explain	VERB
etr-25392	209	24	53.94	53.94	NUM
etr-25392	209	25	%	%	NOUN
etr-25392	209	26	of	of	ADP
etr-25392	209	27	the	the	DET
etr-25392	209	28	total	total	ADJ
etr-25392	209	29	variance	variance	NOUN
etr-25392	209	30	.	.	PUNCT
etr-25392	210	1	the	the	DET
etr-25392	210	2	reliability	reliability	NOUN
etr-25392	210	3	coefficient	coefficient	NOUN
etr-25392	210	4	alpha	alpha	NOUN
etr-25392	210	5	(	(	PUNCT
etr-25392	210	6	r²	r²	PROPN
etr-25392	210	7	)	)	PUNCT
etr-25392	210	8	for	for	ADP
etr-25392	210	9	the	the	DET
etr-25392	210	10	entire	entire	ADJ
etr-25392	210	11	scale	scale	NOUN
etr-25392	210	12	was	be	AUX
etr-25392	210	13	0.84	0.84	NUM
etr-25392	210	14	,	,	PUNCT
etr-25392	210	15	demonstrating	demonstrate	VERB
etr-25392	210	16	that	that	SCONJ
etr-25392	210	17	84	84	NUM
etr-25392	210	18	%	%	NOUN
etr-25392	210	19	of	of	ADP
etr-25392	210	20	the	the	DET
etr-25392	210	21	variance	variance	NOUN
etr-25392	210	22	in	in	ADP
etr-25392	210	23	“	"	PUNCT
etr-25392	210	24	customer	customer	NOUN
etr-25392	210	25	satisfaction	satisfaction	NOUN
etr-25392	210	26	with	with	ADP
etr-25392	210	27	the	the	DET
etr-25392	210	28	last	last	ADJ
etr-25392	210	29	visit	visit	NOUN
etr-25392	210	30	”	"	PUNCT
etr-25392	210	31	was	be	AUX
etr-25392	210	32	explained	explain	VERB
etr-25392	210	33	by	by	ADP
etr-25392	210	34	the	the	DET
etr-25392	210	35	three	three	NUM
etr-25392	210	36	subscales	subscale	NOUN
etr-25392	210	37	of	of	ADP
etr-25392	210	38	dining	dining	NOUN
etr-25392	210	39	experience	experience	NOUN
etr-25392	210	40	.	.	PUNCT
etr-25392	211	1	this	this	PRON
etr-25392	211	2	means	mean	VERB
etr-25392	211	3	there	there	PRON
etr-25392	211	4	was	be	VERB
etr-25392	211	5	a	a	DET
etr-25392	211	6	relationship	relationship	NOUN
etr-25392	211	7	between	between	ADP
etr-25392	211	8	these	these	DET
etr-25392	211	9	three	three	NUM
etr-25392	211	10	dimensions	dimension	NOUN
etr-25392	211	11	and	and	CCONJ
etr-25392	211	12	their	their	PRON
etr-25392	211	13	satisfaction	satisfaction	NOUN
etr-25392	211	14	with	with	ADP
etr-25392	211	15	their	their	PRON
etr-25392	211	16	last	last	ADJ
etr-25392	211	17	visit	visit	NOUN
etr-25392	211	18	at	at	ADP
etr-25392	211	19	the	the	DET
etr-25392	211	20	qsrs	qsrs	NOUN
etr-25392	211	21	.	.	PUNCT
etr-25392	212	1	the	the	DET
etr-25392	212	2	first	first	ADJ
etr-25392	212	3	dimension	dimension	NOUN
etr-25392	212	4	“	"	PUNCT
etr-25392	212	5	reliability	reliability	NOUN
etr-25392	212	6	”	"	PUNCT
etr-25392	212	7	explained	explain	VERB
etr-25392	212	8	33.31	33.31	NUM
etr-25392	212	9	%	%	NOUN
etr-25392	212	10	of	of	ADP
etr-25392	212	11	the	the	DET
etr-25392	212	12	total	total	ADJ
etr-25392	212	13	variance	variance	NOUN
etr-25392	212	14	and	and	CCONJ
etr-25392	212	15	achieved	achieve	VERB
etr-25392	212	16	a	a	DET
etr-25392	212	17	coefficient	coefficient	NOUN
etr-25392	212	18	(	(	PUNCT
etr-25392	212	19	cronbach	cronbach	ADJ
etr-25392	212	20	alpha	alpha	NOUN
etr-25392	212	21	)	)	PUNCT
etr-25392	212	22	of	of	ADP
etr-25392	212	23	0.82	0.82	NUM
etr-25392	212	24	.	.	PUNCT
etr-25392	213	1	the	the	DET
etr-25392	213	2	second	second	ADJ
etr-25392	213	3	dimension	dimension	NOUN
etr-25392	213	4	“	"	PUNCT
etr-25392	213	5	food	food	NOUN
etr-25392	213	6	quality	quality	NOUN
etr-25392	213	7	”	"	PUNCT
etr-25392	213	8	explained	explain	VERB
etr-25392	213	9	8.2	8.2	NUM
etr-25392	213	10	%	%	NOUN
etr-25392	213	11	of	of	ADP
etr-25392	213	12	the	the	DET
etr-25392	213	13	total	total	ADJ
etr-25392	213	14	variance	variance	NOUN
etr-25392	213	15	and	and	CCONJ
etr-25392	213	16	achieved	achieve	VERB
etr-25392	213	17	a	a	DET
etr-25392	213	18	coefficient	coefficient	NOUN
etr-25392	213	19	of	of	ADP
etr-25392	213	20	0.78	0.78	NUM
etr-25392	213	21	.	.	PUNCT
etr-25392	214	1	the	the	DET
etr-25392	214	2	third	third	ADJ
etr-25392	214	3	dimension	dimension	NOUN
etr-25392	214	4	“	"	PUNCT
etr-25392	214	5	service	service	NOUN
etr-25392	214	6	quality	quality	NOUN
etr-25392	214	7	”	"	PUNCT
etr-25392	214	8	explained	explain	VERB
etr-25392	214	9	5.71	5.71	NUM
etr-25392	214	10	%	%	NOUN
etr-25392	214	11	of	of	ADP
etr-25392	214	12	the	the	DET
etr-25392	214	13	total	total	ADJ
etr-25392	214	14	variance	variance	NOUN
etr-25392	214	15	and	and	CCONJ
etr-25392	214	16	achieved	achieve	VERB
etr-25392	214	17	a	a	DET
etr-25392	214	18	coefficient	coefficient	NOUN
etr-25392	214	19	of	of	ADP
etr-25392	214	20	0.78	0.78	NUM
etr-25392	214	21	.	.	PUNCT
etr-25392	215	1	factors	factor	NOUN
etr-25392	215	2	that	that	PRON
etr-25392	215	3	affect	affect	VERB
etr-25392	215	4	customer	customer	NOUN
etr-25392	215	5	satisfaction	satisfaction	NOUN
etr-25392	215	6	results	result	NOUN
etr-25392	215	7	of	of	ADP
etr-25392	215	8	the	the	DET
etr-25392	215	9	present	present	ADJ
etr-25392	215	10	study	study	NOUN
etr-25392	215	11	identified	identify	VERB
etr-25392	215	12	three	three	NUM
etr-25392	215	13	factors	factor	NOUN
etr-25392	215	14	(	(	PUNCT
etr-25392	215	15	reliability	reliability	NOUN
etr-25392	215	16	,	,	PUNCT
etr-25392	215	17	food	food	NOUN
etr-25392	215	18	quality	quality	NOUN
etr-25392	215	19	,	,	PUNCT
etr-25392	215	20	and	and	CCONJ
etr-25392	215	21	service	service	PROPN
etr-25392	215	22	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
etr-25392	215	23	mcdowall	mcdowall	PROPN
etr-25392	215	24	,	,	PUNCT
etr-25392	215	25	s.	s.	PROPN
etr-25392	215	26	&	&	CCONJ
etr-25392	215	27	jia	jia	PROPN
etr-25392	215	28	,	,	PUNCT
etr-25392	215	29	w.	w.	PROPN
etr-25392	215	30	(	(	PUNCT
etr-25392	215	31	2021	2021	NUM
etr-25392	215	32	)	)	PUNCT
etr-25392	215	33	/	/	SYM
etr-25392	215	34	events	event	NOUN
etr-25392	215	35	and	and	CCONJ
etr-25392	215	36	tourism	tourism	NOUN
etr-25392	215	37	review	review	NOUN
etr-25392	215	38	,	,	PUNCT
etr-25392	215	39	4(1	4(1	NOUN
etr-25392	215	40	)	)	PUNCT
etr-25392	215	41	,	,	PUNCT
etr-25392	215	42	14	14	NUM
etr-25392	215	43	-	-	SYM
etr-25392	215	44	29	29	NUM
etr-25392	215	45	.	.	PUNCT
etr-25392	215	46	24	24	NUM
etr-25392	215	47	events	event	NOUN
etr-25392	215	48	and	and	CCONJ
etr-25392	215	49	tourism	tourism	NOUN
etr-25392	215	50	review	review	NOUN
etr-25392	215	51	vol	vol	NOUN
etr-25392	215	52	.	.	PROPN
etr-25392	216	1	4	4	NUM
etr-25392	216	2	no	no	NOUN
etr-25392	216	3	.	.	NOUN
etr-25392	216	4	1	1	NUM
etr-25392	216	5	(	(	PUNCT
etr-25392	216	6	2021	2021	NUM
etr-25392	216	7	)	)	PUNCT
etr-25392	216	8	,	,	PUNCT
etr-25392	216	9	14	14	NUM
etr-25392	216	10	-	-	SYM
etr-25392	216	11	29	29	NUM
etr-25392	216	12	,	,	PUNCT
etr-25392	216	13	doi	doi	NOUN
etr-25392	216	14	:	:	PUNCT
etr-25392	216	15	10.18060/25392	10.18060/25392	NUM
etr-25392	216	16	copyright	copyright	NOUN
etr-25392	216	17	©	©	PROPN
etr-25392	216	18	2021	2021	NUM
etr-25392	216	19	siriporn	siriporn	ADJ
etr-25392	216	20	mcdowall	mcdowall	NOUN
etr-25392	216	21	and	and	CCONJ
etr-25392	216	22	weijia	weijia	PROPN
etr-25392	216	23	jia	jia	PROPN
etr-25392	217	1	this	this	DET
etr-25392	217	2	work	work	NOUN
etr-25392	217	3	is	be	AUX
etr-25392	217	4	licensed	license	VERB
etr-25392	217	5	under	under	ADP
etr-25392	217	6	a	a	DET
etr-25392	217	7	creative	creative	ADJ
etr-25392	217	8	commons	common	NOUN
etr-25392	217	9	attribution	attribution	NOUN
etr-25392	217	10	4.0	4.0	NUM
etr-25392	217	11	international	international	ADJ
etr-25392	217	12	license	license	NOUN
etr-25392	217	13	.	.	PUNCT
etr-25392	218	1	quality	quality	NOUN
etr-25392	218	2	)	)	PUNCT
etr-25392	218	3	affected	affect	VERB
etr-25392	218	4	customer	customer	NOUN
etr-25392	218	5	satisfaction	satisfaction	NOUN
etr-25392	218	6	when	when	SCONJ
etr-25392	218	7	dining	dine	VERB
etr-25392	218	8	at	at	ADP
etr-25392	218	9	qsrs	qsr	NOUN
etr-25392	218	10	.	.	PUNCT
etr-25392	219	1	the	the	DET
etr-25392	219	2	initial	initial	ADJ
etr-25392	219	3	purpose	purpose	NOUN
etr-25392	219	4	of	of	ADP
etr-25392	219	5	this	this	DET
etr-25392	219	6	study	study	NOUN
etr-25392	219	7	was	be	AUX
etr-25392	219	8	to	to	PART
etr-25392	219	9	confirm	confirm	VERB
etr-25392	219	10	that	that	SCONJ
etr-25392	219	11	each	each	DET
etr-25392	219	12	variable	variable	NOUN
etr-25392	219	13	specified	specify	VERB
etr-25392	219	14	in	in	ADP
etr-25392	219	15	the	the	DET
etr-25392	219	16	survey	survey	NOUN
etr-25392	219	17	would	would	AUX
etr-25392	219	18	represent	represent	VERB
etr-25392	219	19	those	those	DET
etr-25392	219	20	three	three	NUM
etr-25392	219	21	factors	factor	NOUN
etr-25392	219	22	as	as	SCONJ
etr-25392	219	23	planned	plan	VERB
etr-25392	219	24	.	.	PUNCT
etr-25392	220	1	however	however	ADV
etr-25392	220	2	,	,	PUNCT
etr-25392	220	3	this	this	PRON
etr-25392	220	4	was	be	AUX
etr-25392	220	5	not	not	PART
etr-25392	220	6	the	the	DET
etr-25392	220	7	case	case	NOUN
etr-25392	220	8	.	.	PUNCT
etr-25392	221	1	the	the	DET
etr-25392	221	2	components	component	NOUN
etr-25392	221	3	of	of	ADP
etr-25392	221	4	the	the	DET
etr-25392	221	5	reliability	reliability	NOUN
etr-25392	221	6	factor	factor	NOUN
etr-25392	221	7	identified	identify	VERB
etr-25392	221	8	in	in	ADP
etr-25392	221	9	the	the	DET
etr-25392	221	10	results	result	NOUN
etr-25392	221	11	of	of	ADP
etr-25392	221	12	the	the	DET
etr-25392	221	13	present	present	ADJ
etr-25392	221	14	study	study	NOUN
etr-25392	221	15	were	be	AUX
etr-25392	221	16	not	not	PART
etr-25392	221	17	consistent	consistent	ADJ
etr-25392	221	18	with	with	ADP
etr-25392	221	19	the	the	DET
etr-25392	221	20	components	component	NOUN
etr-25392	221	21	specified	specify	VERB
etr-25392	221	22	in	in	ADP
etr-25392	221	23	the	the	DET
etr-25392	221	24	parasuraman	parasuraman	NOUN
etr-25392	221	25	’s	’s	PART
etr-25392	221	26	famous	famous	ADJ
etr-25392	221	27	research	research	NOUN
etr-25392	221	28	.	.	PUNCT
etr-25392	222	1	however	however	ADV
etr-25392	222	2	,	,	PUNCT
etr-25392	222	3	they	they	PRON
etr-25392	222	4	were	be	AUX
etr-25392	222	5	consistent	consistent	ADJ
etr-25392	222	6	with	with	ADP
etr-25392	222	7	a	a	DET
etr-25392	222	8	definition	definition	NOUN
etr-25392	222	9	of	of	ADP
etr-25392	222	10	reliability	reliability	NOUN
etr-25392	222	11	.	.	PUNCT
etr-25392	223	1	this	this	PRON
etr-25392	223	2	might	might	AUX
etr-25392	223	3	be	be	AUX
etr-25392	223	4	because	because	SCONJ
etr-25392	223	5	there	there	PRON
etr-25392	223	6	was	be	VERB
etr-25392	223	7	a	a	DET
etr-25392	223	8	gap	gap	NOUN
etr-25392	223	9	in	in	ADP
etr-25392	223	10	time	time	NOUN
etr-25392	223	11	between	between	ADP
etr-25392	223	12	the	the	DET
etr-25392	223	13	parasuraman	parasuraman	NOUN
etr-25392	223	14	’s	’s	PART
etr-25392	223	15	study	study	NOUN
etr-25392	223	16	and	and	CCONJ
etr-25392	223	17	the	the	DET
etr-25392	223	18	present	present	ADJ
etr-25392	223	19	study	study	NOUN
etr-25392	223	20	(	(	PUNCT
etr-25392	223	21	30	30	NUM
etr-25392	223	22	years	year	NOUN
etr-25392	223	23	gap	gap	NOUN
etr-25392	223	24	)	)	PUNCT
etr-25392	223	25	and	and	CCONJ
etr-25392	223	26	the	the	DET
etr-25392	223	27	sample	sample	NOUN
etr-25392	223	28	used	use	VERB
etr-25392	223	29	in	in	ADP
etr-25392	223	30	this	this	DET
etr-25392	223	31	present	present	ADJ
etr-25392	223	32	study	study	NOUN
etr-25392	223	33	(	(	PUNCT
etr-25392	223	34	college	college	NOUN
etr-25392	223	35	students	student	NOUN
etr-25392	223	36	with	with	ADP
etr-25392	223	37	fast	fast	ADJ
etr-25392	223	38	food	food	NOUN
etr-25392	223	39	restaurants	restaurant	NOUN
etr-25392	223	40	)	)	PUNCT
etr-25392	223	41	is	be	AUX
etr-25392	223	42	different	different	ADJ
etr-25392	223	43	from	from	ADP
etr-25392	223	44	parasuraman	parasuraman	NOUN
etr-25392	223	45	’s	’s	PART
etr-25392	223	46	study	study	NOUN
etr-25392	223	47	,	,	PUNCT
etr-25392	223	48	which	which	PRON
etr-25392	223	49	were	be	AUX
etr-25392	223	50	from	from	ADP
etr-25392	223	51	service	service	NOUN
etr-25392	223	52	and	and	CCONJ
etr-25392	223	53	retailing	retailing	NOUN
etr-25392	223	54	businesses	business	NOUN
etr-25392	223	55	.	.	PUNCT
etr-25392	224	1	some	some	DET
etr-25392	224	2	components	component	NOUN
etr-25392	224	3	of	of	ADP
etr-25392	224	4	the	the	DET
etr-25392	224	5	other	other	ADJ
etr-25392	224	6	two	two	NUM
etr-25392	224	7	factors	factor	NOUN
etr-25392	224	8	(	(	PUNCT
etr-25392	224	9	food	food	NOUN
etr-25392	224	10	quality	quality	NOUN
etr-25392	224	11	and	and	CCONJ
etr-25392	224	12	service	service	NOUN
etr-25392	224	13	quality	quality	NOUN
etr-25392	224	14	)	)	PUNCT
etr-25392	224	15	were	be	AUX
etr-25392	224	16	also	also	ADV
etr-25392	224	17	different	different	ADJ
etr-25392	224	18	from	from	ADP
etr-25392	224	19	previous	previous	ADJ
etr-25392	224	20	research	research	NOUN
etr-25392	224	21	mentioned	mention	VERB
etr-25392	224	22	in	in	ADP
etr-25392	224	23	the	the	DET
etr-25392	224	24	literature	literature	NOUN
etr-25392	224	25	review	review	PROPN
etr-25392	224	26	.	.	PUNCT
etr-25392	225	1	this	this	PRON
etr-25392	225	2	has	have	AUX
etr-25392	225	3	created	create	VERB
etr-25392	225	4	a	a	DET
etr-25392	225	5	challenge	challenge	NOUN
etr-25392	225	6	to	to	PART
etr-25392	225	7	group	group	VERB
etr-25392	225	8	them	they	PRON
etr-25392	225	9	under	under	ADP
etr-25392	225	10	the	the	DET
etr-25392	225	11	appropriate	appropriate	ADJ
etr-25392	225	12	factor	factor	NOUN
etr-25392	225	13	identified	identify	VERB
etr-25392	225	14	from	from	ADP
etr-25392	225	15	factor	factor	NOUN
etr-25392	225	16	analysis	analysis	NOUN
etr-25392	225	17	.	.	PUNCT
etr-25392	226	1	table	table	NOUN
etr-25392	226	2	4	4	NUM
etr-25392	226	3	.	.	PUNCT
etr-25392	227	1	factor	factor	NOUN
etr-25392	227	2	analysis	analysis	NOUN
etr-25392	227	3	for	for	ADP
etr-25392	227	4	students	student	NOUN
etr-25392	227	5	with	with	ADP
etr-25392	227	6	varimax	varimax	ADJ
etr-25392	227	7	survey	survey	NOUN
etr-25392	227	8	items	item	NOUN
etr-25392	227	9	reliability	reliability	NOUN
etr-25392	227	10	food	food	NOUN
etr-25392	227	11	quality	quality	NOUN
etr-25392	227	12	service	service	NOUN
etr-25392	227	13	quality	quality	NOUN
etr-25392	227	14	billing	billing	NOUN
etr-25392	227	15	is	be	AUX
etr-25392	227	16	accurate	accurate	ADJ
etr-25392	227	17	0.792	0.792	NUM
etr-25392	227	18	received	receive	VERB
etr-25392	227	19	food	food	NOUN
etr-25392	227	20	as	as	SCONJ
etr-25392	227	21	ordered	order	VERB
etr-25392	227	22	0.790	0.790	NUM
etr-25392	227	23	portion	portion	NOUN
etr-25392	227	24	size	size	NOUN
etr-25392	227	25	0.679	0.679	NUM
etr-25392	227	26	prompt	prompt	ADJ
etr-25392	227	27	service	service	NOUN
etr-25392	227	28	0.662	0.662	NUM
etr-25392	227	29	waiting	waiting	NOUN
etr-25392	227	30	time	time	NOUN
etr-25392	227	31	in	in	ADP
etr-25392	227	32	line	line	NOUN
etr-25392	227	33	0.631	0.631	NUM
etr-25392	227	34	value	value	NOUN
etr-25392	227	35	0.766	0.766	NUM
etr-25392	227	36	food	food	NOUN
etr-25392	227	37	/	/	SYM
etr-25392	227	38	beverage	beverage	NOUN
etr-25392	227	39	variety	variety	NOUN
etr-25392	227	40	0.753	0.753	NUM
etr-25392	227	41	competitive	competitive	ADJ
etr-25392	227	42	price	price	NOUN
etr-25392	227	43	0.679	0.679	NUM
etr-25392	227	44	location	location	NOUN
etr-25392	227	45	0.663	0.663	NUM
etr-25392	227	46	wi	wi	PROPN
etr-25392	227	47	-	-	PUNCT
etr-25392	227	48	fi	fi	NOUN
etr-25392	227	49	availability	availability	NOUN
etr-25392	227	50	0.630	0.630	NUM
etr-25392	227	51	convenient	convenient	ADJ
etr-25392	227	52	of	of	ADP
etr-25392	227	53	operation	operation	NOUN
etr-25392	227	54	hours	hour	NOUN
etr-25392	227	55	0.500	0.500	NUM
etr-25392	227	56	easy	easy	ADJ
etr-25392	227	57	to	to	PART
etr-25392	227	58	read	read	VERB
etr-25392	227	59	and	and	CCONJ
etr-25392	227	60	order	order	VERB
etr-25392	227	61	menu	menu	VERB
etr-25392	227	62	0.470	0.470	NUM
etr-25392	227	63	employees	employee	NOUN
etr-25392	227	64	’	’	PART
etr-25392	227	65	knowledge	knowledge	NOUN
etr-25392	227	66	0.796	0.796	NUM
etr-25392	227	67	employees	employee	NOUN
etr-25392	227	68	’	’	PART
etr-25392	227	69	appearance	appearance	NOUN
etr-25392	227	70	0.794	0.794	NUM
etr-25392	227	71	cleanliness	cleanliness	NOUN
etr-25392	227	72	of	of	ADP
etr-25392	227	73	dining	dining	NOUN
etr-25392	227	74	area	area	NOUN
etr-25392	227	75	0.752	0.752	NUM
etr-25392	227	76	employees	employee	NOUN
etr-25392	227	77	’	'	PUNCT
etr-25392	227	78	friendliness	friendliness	VERB
etr-25392	227	79	0.723	0.723	NUM
etr-25392	227	80	healthy	healthy	ADJ
etr-25392	227	81	food	food	NOUN
etr-25392	227	82	choice	choice	NOUN
etr-25392	227	83	availability	availability	NOUN
etr-25392	227	84	0.652	0.652	NUM
etr-25392	227	85	individual	individual	ADJ
etr-25392	227	86	attention	attention	NOUN
etr-25392	227	87	0.640	0.640	NUM
etr-25392	227	88	physical	physical	ADJ
etr-25392	227	89	facilities	facility	NOUN
etr-25392	227	90	appealing	appeal	VERB
etr-25392	227	91	0.611	0.611	NUM
etr-25392	227	92	mean	mean	VERB
etr-25392	227	93	4.316	4.316	NUM
etr-25392	227	94	4.184	4.184	NUM
etr-25392	227	95	4.184	4.184	NUM
etr-25392	227	96	sd	sd	ADP
etr-25392	227	97	0.803	0.803	NUM
etr-25392	227	98	0.904	0.904	NUM
etr-25392	227	99	0.904	0.904	NUM
etr-25392	227	100	total	total	ADJ
etr-25392	227	101	variance	variance	NOUN
etr-25392	227	102	explained	explain	VERB
etr-25392	227	103	0.539	0.539	NUM
etr-25392	227	104	eigen	eigen	PROPN
etr-25392	227	105	value	value	NOUN
etr-25392	227	106	7.690	7.690	NUM
etr-25392	227	107	1.887	1.887	NUM
etr-25392	227	108	1.314	1.314	NUM
etr-25392	227	109	variance	variance	NOUN
etr-25392	227	110	explained	explain	VERB
etr-25392	227	111	(	(	PUNCT
etr-25392	227	112	%	%	INTJ
etr-25392	227	113	)	)	PUNCT
etr-25392	227	114	33.312	33.312	NUM
etr-25392	227	115	8.204	8.204	NUM
etr-25392	227	116	5.714	5.714	NUM
etr-25392	227	117	reliability	reliability	NOUN
etr-25392	227	118	coefficient	coefficient	NOUN
etr-25392	227	119	0.820	0.820	NUM
etr-25392	227	120	0.780	0.780	NUM
etr-25392	227	121	0.780	0.780	NUM
etr-25392	227	122	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
etr-25392	227	123	mcdowall	mcdowall	NOUN
etr-25392	227	124	,	,	PUNCT
etr-25392	227	125	s.	s.	PROPN
etr-25392	227	126	&	&	CCONJ
etr-25392	227	127	jia	jia	PROPN
etr-25392	227	128	,	,	PUNCT
etr-25392	227	129	w.	w.	PROPN
etr-25392	227	130	(	(	PUNCT
etr-25392	227	131	2021	2021	NUM
etr-25392	227	132	)	)	PUNCT
etr-25392	227	133	/	/	SYM
etr-25392	227	134	events	event	NOUN
etr-25392	227	135	and	and	CCONJ
etr-25392	227	136	tourism	tourism	NOUN
etr-25392	227	137	review	review	NOUN
etr-25392	227	138	,	,	PUNCT
etr-25392	227	139	4(1	4(1	NOUN
etr-25392	227	140	)	)	PUNCT
etr-25392	227	141	,	,	PUNCT
etr-25392	227	142	14	14	NUM
etr-25392	227	143	-	-	SYM
etr-25392	227	144	29	29	NUM
etr-25392	227	145	.	.	PUNCT
etr-25392	228	1	25	25	NUM
etr-25392	228	2	events	event	NOUN
etr-25392	228	3	and	and	CCONJ
etr-25392	228	4	tourism	tourism	NOUN
etr-25392	228	5	review	review	NOUN
etr-25392	228	6	vol	vol	NOUN
etr-25392	228	7	.	.	PROPN
etr-25392	228	8	4	4	NUM
etr-25392	228	9	no	no	NOUN
etr-25392	228	10	.	.	NOUN
etr-25392	228	11	1	1	NUM
etr-25392	228	12	(	(	PUNCT
etr-25392	228	13	2021	2021	NUM
etr-25392	228	14	)	)	PUNCT
etr-25392	228	15	,	,	PUNCT
etr-25392	228	16	14	14	NUM
etr-25392	228	17	-	-	SYM
etr-25392	228	18	29	29	NUM
etr-25392	228	19	,	,	PUNCT
etr-25392	228	20	doi	doi	NOUN
etr-25392	228	21	:	:	PUNCT
etr-25392	228	22	10.18060/25392	10.18060/25392	NUM
etr-25392	228	23	copyright	copyright	NOUN
etr-25392	228	24	©	©	PROPN
etr-25392	228	25	2021	2021	NUM
etr-25392	228	26	siriporn	siriporn	ADJ
etr-25392	228	27	mcdowall	mcdowall	NOUN
etr-25392	228	28	and	and	CCONJ
etr-25392	228	29	weijia	weijia	PROPN
etr-25392	228	30	jia	jia	PROPN
etr-25392	228	31	this	this	DET
etr-25392	228	32	work	work	NOUN
etr-25392	228	33	is	be	AUX
etr-25392	228	34	licensed	license	VERB
etr-25392	228	35	under	under	ADP
etr-25392	228	36	a	a	DET
etr-25392	228	37	creative	creative	ADJ
etr-25392	228	38	commons	common	NOUN
etr-25392	228	39	attribution	attribution	NOUN
etr-25392	228	40	4.0	4.0	NUM
etr-25392	228	41	international	international	ADJ
etr-25392	228	42	license	license	NOUN
etr-25392	228	43	.	.	PUNCT
etr-25392	229	1	customer	customer	NOUN
etr-25392	229	2	satisfaction	satisfaction	NOUN
etr-25392	229	3	and	and	CCONJ
etr-25392	229	4	customer	customer	NOUN
etr-25392	229	5	loyalty	loyalty	NOUN
etr-25392	229	6	respondents	respondent	NOUN
etr-25392	229	7	were	be	AUX
etr-25392	229	8	asked	ask	VERB
etr-25392	229	9	,	,	PUNCT
etr-25392	229	10	“	"	PUNCT
etr-25392	229	11	how	how	SCONJ
etr-25392	229	12	satisfied	satisfied	ADJ
etr-25392	229	13	are	be	AUX
etr-25392	229	14	you	you	PRON
etr-25392	229	15	with	with	ADP
etr-25392	229	16	the	the	DET
etr-25392	229	17	last	last	ADJ
etr-25392	229	18	visit	visit	NOUN
etr-25392	229	19	at	at	ADP
etr-25392	229	20	the	the	DET
etr-25392	229	21	restaurant	restaurant	NOUN
etr-25392	229	22	?	?	PUNCT
etr-25392	229	23	”	"	PUNCT
etr-25392	229	24	to	to	PART
etr-25392	229	25	measure	measure	VERB
etr-25392	229	26	their	their	PRON
etr-25392	229	27	satisfaction	satisfaction	NOUN
etr-25392	229	28	with	with	ADP
etr-25392	229	29	their	their	PRON
etr-25392	229	30	restaurant	restaurant	NOUN
etr-25392	229	31	’s	’s	PART
etr-25392	229	32	last	last	ADJ
etr-25392	229	33	visit	visit	NOUN
etr-25392	229	34	.	.	PUNCT
etr-25392	230	1	the	the	DET
etr-25392	230	2	frequently	frequently	ADV
etr-25392	230	3	distribution	distribution	NOUN
etr-25392	230	4	analysis	analysis	NOUN
etr-25392	230	5	shows	show	VERB
etr-25392	230	6	that	that	SCONJ
etr-25392	230	7	90	90	NUM
etr-25392	230	8	%	%	NOUN
etr-25392	230	9	of	of	ADP
etr-25392	230	10	respondents	respondent	NOUN
etr-25392	230	11	were	be	AUX
etr-25392	230	12	satisfied	satisfied	ADJ
etr-25392	230	13	with	with	ADP
etr-25392	230	14	the	the	DET
etr-25392	230	15	restaurant	restaurant	NOUN
etr-25392	230	16	’s	’s	PART
etr-25392	230	17	last	last	ADJ
etr-25392	230	18	visit	visit	NOUN
etr-25392	230	19	.	.	PUNCT
etr-25392	231	1	a	a	DET
etr-25392	231	2	five	five	NUM
etr-25392	231	3	-	-	PUNCT
etr-25392	231	4	point	point	NOUN
etr-25392	231	5	likert	likert	ADJ
etr-25392	231	6	scale	scale	NOUN
etr-25392	231	7	was	be	AUX
etr-25392	231	8	also	also	ADV
etr-25392	231	9	used	use	VERB
etr-25392	231	10	with	with	ADP
etr-25392	231	11	this	this	DET
etr-25392	231	12	question	question	NOUN
etr-25392	231	13	,	,	PUNCT
etr-25392	231	14	with	with	ADP
etr-25392	231	15	“	"	PUNCT
etr-25392	231	16	5	5	NUM
etr-25392	231	17	”	"	PUNCT
etr-25392	231	18	indicating	indicate	VERB
etr-25392	231	19	strongly	strongly	ADV
etr-25392	231	20	satisfied	satisfied	ADJ
etr-25392	231	21	and	and	CCONJ
etr-25392	231	22	“	"	PUNCT
etr-25392	231	23	1	1	NUM
etr-25392	231	24	”	"	PUNCT
etr-25392	231	25	indicating	indicate	VERB
etr-25392	231	26	strongly	strongly	ADV
etr-25392	231	27	dissatisfied	dissatisfied	ADJ
etr-25392	231	28	.	.	PUNCT
etr-25392	232	1	respondents	respondent	NOUN
etr-25392	232	2	were	be	AUX
etr-25392	232	3	satisfied	satisfied	ADJ
etr-25392	232	4	with	with	ADP
etr-25392	232	5	their	their	PRON
etr-25392	232	6	last	last	ADJ
etr-25392	232	7	visit	visit	NOUN
etr-25392	232	8	(	(	PUNCT
etr-25392	232	9	mean	mean	NOUN
etr-25392	232	10	=	=	SYM
etr-25392	232	11	4.43	4.43	NUM
etr-25392	232	12	,	,	PUNCT
etr-25392	232	13	s.d	s.d	PROPN
etr-25392	232	14	.	.	PUNCT
etr-25392	232	15	=	=	NUM
etr-25392	232	16	.77	.77	NUM
etr-25392	232	17	)	)	PUNCT
etr-25392	232	18	.	.	PUNCT
etr-25392	233	1	two	two	NUM
etr-25392	233	2	aspects	aspect	NOUN
etr-25392	233	3	of	of	ADP
etr-25392	233	4	customer	customer	NOUN
etr-25392	233	5	loyalty	loyalty	NOUN
etr-25392	233	6	were	be	AUX
etr-25392	233	7	measured	measure	VERB
etr-25392	233	8	:	:	PUNCT
etr-25392	233	9	revisit	revisit	NOUN
etr-25392	233	10	and	and	CCONJ
etr-25392	233	11	recommendation	recommendation	NOUN
etr-25392	233	12	to	to	ADP
etr-25392	233	13	others	other	NOUN
etr-25392	233	14	.	.	PUNCT
etr-25392	234	1	respondents	respondent	NOUN
etr-25392	234	2	were	be	AUX
etr-25392	234	3	asked	ask	VERB
etr-25392	234	4	,	,	PUNCT
etr-25392	234	5	“	"	PUNCT
etr-25392	234	6	how	how	SCONJ
etr-25392	234	7	likely	likely	ADV
etr-25392	234	8	are	be	AUX
etr-25392	234	9	you	you	PRON
etr-25392	234	10	going	go	VERB
etr-25392	234	11	to	to	PART
etr-25392	234	12	visit	visit	VERB
etr-25392	234	13	this	this	DET
etr-25392	234	14	restaurant	restaurant	NOUN
etr-25392	234	15	again	again	ADV
etr-25392	234	16	?	?	PUNCT
etr-25392	234	17	”	"	PUNCT
etr-25392	235	1	a	a	DET
etr-25392	235	2	five	five	NUM
etr-25392	235	3	-	-	PUNCT
etr-25392	235	4	point	point	NOUN
etr-25392	235	5	likert	likert	ADJ
etr-25392	235	6	scale	scale	NOUN
etr-25392	235	7	was	be	AUX
etr-25392	235	8	used	use	VERB
etr-25392	235	9	with	with	ADP
etr-25392	235	10	this	this	DET
etr-25392	235	11	question	question	NOUN
etr-25392	235	12	,	,	PUNCT
etr-25392	235	13	with	with	ADP
etr-25392	235	14	“	"	PUNCT
etr-25392	235	15	5	5	NUM
etr-25392	235	16	”	"	PUNCT
etr-25392	235	17	indicating	indicate	VERB
etr-25392	235	18	very	very	ADV
etr-25392	235	19	likely	likely	ADJ
etr-25392	235	20	and	and	CCONJ
etr-25392	235	21	“	"	PUNCT
etr-25392	235	22	1	1	NUM
etr-25392	235	23	”	"	PUNCT
etr-25392	235	24	indicating	indicate	VERB
etr-25392	235	25	not	not	PART
etr-25392	235	26	likely	likely	ADJ
etr-25392	235	27	.	.	PUNCT
etr-25392	236	1	they	they	PRON
etr-25392	236	2	were	be	AUX
etr-25392	236	3	also	also	ADV
etr-25392	236	4	asked	ask	VERB
etr-25392	236	5	,	,	PUNCT
etr-25392	236	6	“	"	PUNCT
etr-25392	236	7	would	would	AUX
etr-25392	236	8	you	you	PRON
etr-25392	236	9	recommend	recommend	VERB
etr-25392	236	10	this	this	DET
etr-25392	236	11	restaurant	restaurant	NOUN
etr-25392	236	12	to	to	ADP
etr-25392	236	13	your	your	PRON
etr-25392	236	14	friend	friend	NOUN
etr-25392	236	15	/	/	SYM
etr-25392	236	16	relative	relative	ADJ
etr-25392	236	17	?	?	PUNCT
etr-25392	236	18	”	"	PUNCT
etr-25392	237	1	a	a	DET
etr-25392	237	2	five	five	NUM
etr-25392	237	3	-	-	PUNCT
etr-25392	237	4	point	point	NOUN
etr-25392	237	5	likert	likert	ADJ
etr-25392	237	6	scale	scale	NOUN
etr-25392	237	7	was	be	AUX
etr-25392	237	8	also	also	ADV
etr-25392	237	9	used	use	VERB
etr-25392	237	10	with	with	ADP
etr-25392	237	11	this	this	DET
etr-25392	237	12	question	question	NOUN
etr-25392	237	13	,	,	PUNCT
etr-25392	237	14	with	with	ADP
etr-25392	237	15	“	"	PUNCT
etr-25392	237	16	5	5	NUM
etr-25392	237	17	”	"	PUNCT
etr-25392	237	18	indicating	indicate	VERB
etr-25392	237	19	strongly	strongly	ADV
etr-25392	237	20	recommend	recommend	VERB
etr-25392	237	21	and	and	CCONJ
etr-25392	237	22	“	"	PUNCT
etr-25392	237	23	1	1	NUM
etr-25392	237	24	”	"	PUNCT
etr-25392	237	25	indicating	indicate	VERB
etr-25392	237	26	not	not	PART
etr-25392	237	27	recommend	recommend	VERB
etr-25392	237	28	.	.	PUNCT
etr-25392	238	1	very	very	ADV
etr-25392	238	2	high	high	ADJ
etr-25392	238	3	percentage	percentage	NOUN
etr-25392	238	4	of	of	ADP
etr-25392	238	5	them	they	PRON
etr-25392	238	6	(	(	PUNCT
etr-25392	238	7	91	91	NUM
etr-25392	238	8	%	%	NOUN
etr-25392	238	9	)	)	PUNCT
etr-25392	238	10	would	would	AUX
etr-25392	238	11	likely	likely	ADV
etr-25392	238	12	visit	visit	VERB
etr-25392	238	13	the	the	DET
etr-25392	238	14	restaurant	restaurant	NOUN
etr-25392	238	15	again	again	ADV
etr-25392	238	16	(	(	PUNCT
etr-25392	238	17	mean	mean	NOUN
etr-25392	238	18	=	=	SYM
etr-25392	238	19	4.62	4.62	NUM
etr-25392	238	20	,	,	PUNCT
etr-25392	238	21	sd	sd	ADP
etr-25392	238	22	=	=	SYM
etr-25392	238	23	.74	.74	NUM
etr-25392	238	24	)	)	PUNCT
etr-25392	238	25	,	,	PUNCT
etr-25392	238	26	whereas	whereas	SCONJ
etr-25392	238	27	83	83	NUM
etr-25392	238	28	%	%	NOUN
etr-25392	238	29	would	would	AUX
etr-25392	238	30	recommend	recommend	VERB
etr-25392	238	31	the	the	DET
etr-25392	238	32	restaurant	restaurant	NOUN
etr-25392	238	33	to	to	ADP
etr-25392	238	34	their	their	PRON
etr-25392	238	35	friends	friend	NOUN
etr-25392	238	36	/	/	SYM
etr-25392	238	37	relatives	relative	NOUN
etr-25392	238	38	(	(	PUNCT
etr-25392	238	39	mean	mean	NOUN
etr-25392	238	40	=	=	SYM
etr-25392	238	41	4.35	4.35	NUM
etr-25392	238	42	,	,	PUNCT
etr-25392	238	43	sd	sd	ADP
etr-25392	238	44	=	=	NOUN
etr-25392	238	45	.89	.89	NUM
etr-25392	238	46	)	)	PUNCT
etr-25392	238	47	.	.	PUNCT
etr-25392	239	1	hypothesis	hypothesis	NOUN
etr-25392	239	2	testing	test	VERB
etr-25392	239	3	the	the	DET
etr-25392	239	4	final	final	ADJ
etr-25392	239	5	step	step	NOUN
etr-25392	239	6	is	be	AUX
etr-25392	239	7	to	to	PART
etr-25392	239	8	examine	examine	VERB
etr-25392	239	9	how	how	SCONJ
etr-25392	239	10	three	three	NUM
etr-25392	239	11	factors	factor	NOUN
etr-25392	239	12	from	from	ADP
etr-25392	239	13	factor	factor	NOUN
etr-25392	239	14	analysis	analysis	NOUN
etr-25392	239	15	influenced	influence	VERB
etr-25392	239	16	customer	customer	NOUN
etr-25392	239	17	satisfaction	satisfaction	NOUN
etr-25392	239	18	.	.	PUNCT
etr-25392	240	1	a	a	DET
etr-25392	240	2	separate	separate	ADJ
etr-25392	240	3	standard	standard	ADJ
etr-25392	240	4	multiple	multiple	ADJ
etr-25392	240	5	regression	regression	NOUN
etr-25392	240	6	analysis	analysis	NOUN
etr-25392	240	7	was	be	AUX
etr-25392	240	8	used	use	VERB
etr-25392	240	9	to	to	PART
etr-25392	240	10	assess	assess	VERB
etr-25392	240	11	the	the	DET
etr-25392	240	12	impact	impact	NOUN
etr-25392	240	13	of	of	ADP
etr-25392	240	14	a	a	DET
etr-25392	240	15	set	set	NOUN
etr-25392	240	16	of	of	ADP
etr-25392	240	17	predictors	predictor	NOUN
etr-25392	240	18	(	(	PUNCT
etr-25392	240	19	reliability	reliability	NOUN
etr-25392	240	20	,	,	PUNCT
etr-25392	240	21	food	food	NOUN
etr-25392	240	22	quality	quality	NOUN
etr-25392	240	23	,	,	PUNCT
etr-25392	240	24	and	and	CCONJ
etr-25392	240	25	service	service	NOUN
etr-25392	240	26	quality	quality	NOUN
etr-25392	240	27	)	)	PUNCT
etr-25392	240	28	on	on	ADP
etr-25392	240	29	a	a	DET
etr-25392	240	30	dependent	dependent	ADJ
etr-25392	240	31	variable	variable	NOUN
etr-25392	240	32	(	(	PUNCT
etr-25392	240	33	satisfaction	satisfaction	NOUN
etr-25392	240	34	)	)	PUNCT
etr-25392	240	35	.	.	PUNCT
etr-25392	241	1	the	the	DET
etr-25392	241	2	relationship	relationship	NOUN
etr-25392	241	3	between	between	ADP
etr-25392	241	4	each	each	DET
etr-25392	241	5	factor	factor	NOUN
etr-25392	241	6	(	(	PUNCT
etr-25392	241	7	reliability	reliability	NOUN
etr-25392	241	8	,	,	PUNCT
etr-25392	241	9	food	food	NOUN
etr-25392	241	10	quality	quality	NOUN
etr-25392	241	11	,	,	PUNCT
etr-25392	241	12	and	and	CCONJ
etr-25392	241	13	service	service	NOUN
etr-25392	241	14	quality	quality	NOUN
etr-25392	241	15	)	)	PUNCT
etr-25392	241	16	and	and	CCONJ
etr-25392	241	17	satisfaction	satisfaction	NOUN
etr-25392	241	18	was	be	AUX
etr-25392	241	19	investigated	investigate	VERB
etr-25392	241	20	using	use	VERB
etr-25392	241	21	pearson	pearson	PROPN
etr-25392	241	22	correlation	correlation	NOUN
etr-25392	241	23	coefficient	coefficient	NOUN
etr-25392	241	24	.	.	PUNCT
etr-25392	242	1	the	the	DET
etr-25392	242	2	correlation	correlation	NOUN
etr-25392	242	3	value	value	NOUN
etr-25392	242	4	above	above	ADP
etr-25392	242	5	0.3	0.3	NUM
etr-25392	242	6	would	would	AUX
etr-25392	242	7	be	be	AUX
etr-25392	242	8	retained	retain	VERB
etr-25392	242	9	in	in	ADP
etr-25392	242	10	the	the	DET
etr-25392	242	11	model	model	NOUN
etr-25392	242	12	,	,	PUNCT
etr-25392	242	13	as	as	SCONJ
etr-25392	242	14	it	it	PRON
etr-25392	242	15	indicates	indicate	VERB
etr-25392	242	16	there	there	PRON
etr-25392	242	17	was	be	VERB
etr-25392	242	18	a	a	DET
etr-25392	242	19	relationship	relationship	NOUN
etr-25392	242	20	between	between	ADP
etr-25392	242	21	each	each	DET
etr-25392	242	22	variable	variable	NOUN
etr-25392	242	23	and	and	CCONJ
etr-25392	242	24	satisfaction	satisfaction	NOUN
etr-25392	242	25	(	(	PUNCT
etr-25392	242	26	pallant	pallant	NOUN
etr-25392	242	27	,	,	PUNCT
etr-25392	242	28	2020	2020	NUM
etr-25392	242	29	)	)	PUNCT
etr-25392	242	30	.	.	PUNCT
etr-25392	243	1	table	table	NOUN
etr-25392	243	2	5	5	NUM
etr-25392	243	3	shows	show	VERB
etr-25392	243	4	a	a	DET
etr-25392	243	5	summary	summary	NOUN
etr-25392	243	6	of	of	ADP
etr-25392	243	7	the	the	DET
etr-25392	243	8	stepwise	stepwise	PROPN
etr-25392	243	9	regression	regression	NOUN
etr-25392	243	10	analysis	analysis	NOUN
etr-25392	243	11	.	.	PUNCT
etr-25392	244	1	a	a	DET
etr-25392	244	2	variable	variable	NOUN
etr-25392	244	3	with	with	ADP
etr-25392	244	4	pvalue	pvalue	NOUN
etr-25392	244	5	below	below	ADP
etr-25392	244	6	0.05	0.05	NUM
etr-25392	244	7	would	would	AUX
etr-25392	244	8	be	be	AUX
etr-25392	244	9	retained	retain	VERB
etr-25392	244	10	in	in	ADP
etr-25392	244	11	the	the	DET
etr-25392	244	12	model	model	NOUN
etr-25392	244	13	.	.	PUNCT
etr-25392	245	1	hypothesis	hypothesis	NOUN
etr-25392	245	2	1	1	NUM
etr-25392	245	3	through	through	ADP
etr-25392	245	4	5	5	NUM
etr-25392	245	5	were	be	AUX
etr-25392	245	6	tested	test	VERB
etr-25392	245	7	to	to	PART
etr-25392	245	8	determine	determine	VERB
etr-25392	245	9	relationships	relationship	NOUN
etr-25392	245	10	between	between	ADP
etr-25392	245	11	the	the	DET
etr-25392	245	12	three	three	NUM
etr-25392	245	13	dimensions	dimension	NOUN
etr-25392	245	14	of	of	ADP
etr-25392	245	15	college	college	NOUN
etr-25392	245	16	students	student	NOUN
etr-25392	245	17	’	'	PUNCT
etr-25392	245	18	dining	dining	NOUN
etr-25392	245	19	experience	experience	NOUN
etr-25392	245	20	and	and	CCONJ
etr-25392	245	21	their	their	PRON
etr-25392	245	22	satisfaction	satisfaction	NOUN
etr-25392	245	23	.	.	PUNCT
etr-25392	246	1	table	table	NOUN
etr-25392	246	2	5	5	NUM
etr-25392	246	3	summarizes	summarize	VERB
etr-25392	246	4	the	the	DET
etr-25392	246	5	results	result	NOUN
etr-25392	246	6	of	of	ADP
etr-25392	246	7	this	this	DET
etr-25392	246	8	study	study	NOUN
etr-25392	246	9	.	.	PUNCT
etr-25392	247	1	h1	h1	PROPN
etr-25392	247	2	:	:	PUNCT
etr-25392	247	3	there	there	PRON
etr-25392	247	4	is	be	VERB
etr-25392	247	5	a	a	DET
etr-25392	247	6	significant	significant	ADJ
etr-25392	247	7	relationship	relationship	NOUN
etr-25392	247	8	between	between	ADP
etr-25392	247	9	reliability	reliability	NOUN
etr-25392	247	10	and	and	CCONJ
etr-25392	247	11	dining	dining	NOUN
etr-25392	247	12	satisfaction	satisfaction	NOUN
etr-25392	247	13	in	in	ADP
etr-25392	247	14	quick	quick	ADJ
etr-25392	247	15	service	service	NOUN
etr-25392	247	16	restaurants	restaurant	NOUN
etr-25392	247	17	among	among	ADP
etr-25392	247	18	college	college	NOUN
etr-25392	247	19	students	student	NOUN
etr-25392	247	20	.	.	PUNCT
etr-25392	248	1	results	result	NOUN
etr-25392	248	2	revealed	reveal	VERB
etr-25392	248	3	that	that	SCONJ
etr-25392	248	4	from	from	ADP
etr-25392	248	5	five	five	NUM
etr-25392	248	6	variables	variable	NOUN
etr-25392	248	7	in	in	ADP
etr-25392	248	8	a	a	DET
etr-25392	248	9	“	"	PUNCT
etr-25392	248	10	reliability	reliability	NOUN
etr-25392	248	11	”	"	PUNCT
etr-25392	248	12	factor	factor	NOUN
etr-25392	248	13	,	,	PUNCT
etr-25392	248	14	only	only	ADV
etr-25392	248	15	three	three	NUM
etr-25392	248	16	variables	variable	NOUN
etr-25392	248	17	(	(	PUNCT
etr-25392	248	18	received	receive	VERB
etr-25392	248	19	food	food	NOUN
etr-25392	248	20	as	as	SCONJ
etr-25392	248	21	ordered	order	VERB
etr-25392	248	22	,	,	PUNCT
etr-25392	248	23	prompt	prompt	ADJ
etr-25392	248	24	service	service	NOUN
etr-25392	248	25	,	,	PUNCT
etr-25392	248	26	and	and	CCONJ
etr-25392	248	27	billing	billing	NOUN
etr-25392	248	28	is	be	AUX
etr-25392	248	29	accurate	accurate	ADJ
etr-25392	248	30	)	)	PUNCT
etr-25392	248	31	had	have	VERB
etr-25392	248	32	a	a	DET
etr-25392	248	33	relationship	relationship	NOUN
etr-25392	248	34	with	with	ADP
etr-25392	248	35	dining	dining	NOUN
etr-25392	248	36	satisfaction	satisfaction	NOUN
etr-25392	248	37	.	.	PUNCT
etr-25392	249	1	received	receive	VERB
etr-25392	249	2	food	food	NOUN
etr-25392	249	3	as	as	SCONJ
etr-25392	249	4	order	order	NOUN
etr-25392	249	5	had	have	VERB
etr-25392	249	6	a	a	DET
etr-25392	249	7	t	t	NOUN
etr-25392	249	8	-	-	PUNCT
etr-25392	249	9	value	value	NOUN
etr-25392	249	10	of	of	ADP
etr-25392	249	11	2.8	2.8	NUM
etr-25392	249	12	and	and	CCONJ
etr-25392	249	13	had	have	VERB
etr-25392	249	14	a	a	DET
etr-25392	249	15	p	p	NOUN
etr-25392	249	16	-	-	PUNCT
etr-25392	249	17	value	value	NOUN
etr-25392	249	18	of	of	ADP
etr-25392	249	19	0.005	0.005	NUM
etr-25392	249	20	.	.	PUNCT
etr-25392	250	1	prompt	prompt	ADJ
etr-25392	250	2	service	service	NOUN
etr-25392	250	3	had	have	VERB
etr-25392	250	4	a	a	DET
etr-25392	250	5	t	t	NOUN
etr-25392	250	6	-	-	PUNCT
etr-25392	250	7	value	value	NOUN
etr-25392	250	8	as	as	ADP
etr-25392	250	9	2.4	2.4	NUM
etr-25392	250	10	and	and	CCONJ
etr-25392	250	11	had	have	VERB
etr-25392	250	12	a	a	DET
etr-25392	250	13	p	p	NOUN
etr-25392	250	14	-	-	PUNCT
etr-25392	250	15	value	value	NOUN
etr-25392	250	16	as	as	ADP
etr-25392	250	17	0.02	0.02	NUM
etr-25392	250	18	,	,	PUNCT
etr-25392	250	19	and	and	CCONJ
etr-25392	250	20	billing	billing	NOUN
etr-25392	250	21	is	be	AUX
etr-25392	250	22	accurate	accurate	ADJ
etr-25392	250	23	had	have	VERB
etr-25392	250	24	a	a	DET
etr-25392	250	25	t	t	NOUN
etr-25392	250	26	-	-	PUNCT
etr-25392	250	27	value	value	NOUN
etr-25392	250	28	as	as	ADP
etr-25392	250	29	2.8	2.8	NUM
etr-25392	250	30	and	and	CCONJ
etr-25392	250	31	had	have	VERB
etr-25392	250	32	a	a	DET
etr-25392	250	33	p	p	NOUN
etr-25392	250	34	-	-	PUNCT
etr-25392	250	35	value	value	NOUN
etr-25392	250	36	as	as	ADP
etr-25392	250	37	0.05	0.05	NUM
etr-25392	250	38	.	.	PUNCT
etr-25392	251	1	therefore	therefore	ADV
etr-25392	251	2	,	,	PUNCT
etr-25392	251	3	dining	dining	NOUN
etr-25392	251	4	satisfaction	satisfaction	NOUN
etr-25392	251	5	is	be	AUX
etr-25392	251	6	significantly	significantly	ADV
etr-25392	251	7	related	relate	VERB
etr-25392	251	8	to	to	ADP
etr-25392	251	9	reliability	reliability	NOUN
etr-25392	251	10	such	such	ADJ
etr-25392	251	11	as	as	ADP
etr-25392	251	12	prompt	prompt	ADJ
etr-25392	251	13	service	service	NOUN
etr-25392	251	14	,	,	PUNCT
etr-25392	251	15	order	order	NOUN
etr-25392	251	16	accuracy	accuracy	NOUN
etr-25392	251	17	,	,	PUNCT
etr-25392	251	18	and	and	CCONJ
etr-25392	251	19	billing	billing	NOUN
etr-25392	251	20	accuracy	accuracy	NOUN
etr-25392	251	21	.	.	PUNCT
etr-25392	252	1	h2	h2	NOUN
etr-25392	252	2	:	:	PUNCT
etr-25392	252	3	there	there	PRON
etr-25392	252	4	is	be	VERB
etr-25392	252	5	a	a	DET
etr-25392	252	6	significant	significant	ADJ
etr-25392	252	7	relationship	relationship	NOUN
etr-25392	252	8	between	between	ADP
etr-25392	252	9	food	food	NOUN
etr-25392	252	10	quality	quality	NOUN
etr-25392	252	11	and	and	CCONJ
etr-25392	252	12	dining	dining	NOUN
etr-25392	252	13	satisfaction	satisfaction	NOUN
etr-25392	252	14	in	in	ADP
etr-25392	252	15	quick	quick	ADJ
etr-25392	252	16	service	service	NOUN
etr-25392	252	17	restaurants	restaurant	NOUN
etr-25392	252	18	among	among	ADP
etr-25392	252	19	college	college	NOUN
etr-25392	252	20	students	student	NOUN
etr-25392	252	21	.	.	PUNCT
etr-25392	253	1	results	result	NOUN
etr-25392	253	2	revealed	reveal	VERB
etr-25392	253	3	that	that	SCONJ
etr-25392	253	4	from	from	ADP
etr-25392	253	5	seven	seven	NUM
etr-25392	253	6	variables	variable	NOUN
etr-25392	253	7	in	in	ADP
etr-25392	253	8	a	a	DET
etr-25392	253	9	“	"	PUNCT
etr-25392	253	10	food	food	NOUN
etr-25392	253	11	quality	quality	NOUN
etr-25392	253	12	”	"	PUNCT
etr-25392	253	13	factor	factor	NOUN
etr-25392	253	14	,	,	PUNCT
etr-25392	253	15	only	only	ADV
etr-25392	253	16	three	three	NUM
etr-25392	253	17	variables	variable	NOUN
etr-25392	253	18	(	(	PUNCT
etr-25392	253	19	menu	menu	NOUN
etr-25392	253	20	is	be	AUX
etr-25392	253	21	easy	easy	ADJ
etr-25392	253	22	to	to	PART
etr-25392	253	23	read	read	VERB
etr-25392	253	24	and	and	CCONJ
etr-25392	253	25	order	order	NOUN
etr-25392	253	26	,	,	PUNCT
etr-25392	253	27	value	value	NOUN
etr-25392	253	28	,	,	PUNCT
etr-25392	253	29	and	and	CCONJ
etr-25392	253	30	food	food	NOUN
etr-25392	253	31	and	and	CCONJ
etr-25392	253	32	beverage	beverage	NOUN
etr-25392	253	33	variety	variety	NOUN
etr-25392	253	34	)	)	PUNCT
etr-25392	253	35	had	have	VERB
etr-25392	253	36	a	a	DET
etr-25392	253	37	relationship	relationship	NOUN
etr-25392	253	38	with	with	ADP
etr-25392	253	39	dining	dining	NOUN
etr-25392	253	40	satisfaction	satisfaction	NOUN
etr-25392	253	41	.	.	PUNCT
etr-25392	254	1	received	receive	VERB
etr-25392	254	2	food	food	NOUN
etr-25392	254	3	as	as	SCONJ
etr-25392	254	4	order	order	NOUN
etr-25392	254	5	had	have	VERB
etr-25392	254	6	a	a	DET
etr-25392	254	7	t	t	NOUN
etr-25392	254	8	-	-	PUNCT
etr-25392	254	9	value	value	NOUN
etr-25392	254	10	of	of	ADP
etr-25392	254	11	4.5	4.5	NUM
etr-25392	254	12	and	and	CCONJ
etr-25392	254	13	had	have	VERB
etr-25392	254	14	a	a	DET
etr-25392	254	15	p	p	NOUN
etr-25392	254	16	-	-	PUNCT
etr-25392	254	17	value	value	NOUN
etr-25392	254	18	of	of	ADP
etr-25392	254	19	0.00	0.00	NUM
etr-25392	254	20	.	.	PUNCT
etr-25392	255	1	value	value	NOUN
etr-25392	255	2	had	have	VERB
etr-25392	255	3	a	a	DET
etr-25392	255	4	t	t	NOUN
etr-25392	255	5	-	-	PUNCT
etr-25392	255	6	value	value	NOUN
etr-25392	255	7	as	as	ADP
etr-25392	255	8	2.9	2.9	NUM
etr-25392	255	9	and	and	CCONJ
etr-25392	255	10	had	have	VERB
etr-25392	255	11	a	a	DET
etr-25392	255	12	p	p	NOUN
etr-25392	255	13	-	-	PUNCT
etr-25392	255	14	value	value	NOUN
etr-25392	255	15	as	as	SCONJ
etr-25392	255	16	0.00	0.00	NUM
etr-25392	255	17	,	,	PUNCT
etr-25392	255	18	and	and	CCONJ
etr-25392	255	19	food	food	NOUN
etr-25392	255	20	and	and	CCONJ
etr-25392	255	21	beverage	beverage	NOUN
etr-25392	255	22	variety	variety	NOUN
etr-25392	255	23	had	have	VERB
etr-25392	255	24	a	a	DET
etr-25392	255	25	t	t	NOUN
etr-25392	255	26	-	-	PUNCT
etr-25392	255	27	value	value	NOUN
etr-25392	255	28	as	as	ADP
etr-25392	255	29	2.6	2.6	NUM
etr-25392	255	30	and	and	CCONJ
etr-25392	255	31	had	have	VERB
etr-25392	255	32	a	a	DET
etr-25392	255	33	p	p	NOUN
etr-25392	255	34	-	-	PUNCT
etr-25392	255	35	value	value	NOUN
etr-25392	255	36	as	as	ADP
etr-25392	255	37	0.01	0.01	NUM
etr-25392	255	38	.	.	PUNCT
etr-25392	256	1	therefore	therefore	ADV
etr-25392	256	2	,	,	PUNCT
etr-25392	256	3	dining	dining	NOUN
etr-25392	256	4	satisfaction	satisfaction	NOUN
etr-25392	256	5	is	be	AUX
etr-25392	256	6	significantly	significantly	ADV
etr-25392	256	7	related	relate	VERB
etr-25392	256	8	to	to	ADP
etr-25392	256	9	food	food	NOUN
etr-25392	256	10	quality	quality	NOUN
etr-25392	256	11	such	such	ADJ
etr-25392	256	12	as	as	ADP
etr-25392	256	13	the	the	DET
etr-25392	256	14	menu	menu	NOUN
etr-25392	256	15	readability	readability	NOUN
etr-25392	256	16	,	,	PUNCT
etr-25392	256	17	food	food	NOUN
etr-25392	256	18	value	value	NOUN
etr-25392	256	19	,	,	PUNCT
etr-25392	256	20	and	and	CCONJ
etr-25392	256	21	food	food	NOUN
etr-25392	256	22	and	and	CCONJ
etr-25392	256	23	beverage	beverage	NOUN
etr-25392	256	24	variety	variety	NOUN
etr-25392	256	25	.	.	PUNCT
etr-25392	257	1	h3	h3	NOUN
etr-25392	257	2	:	:	PUNCT
etr-25392	257	3	there	there	PRON
etr-25392	257	4	is	be	VERB
etr-25392	257	5	a	a	DET
etr-25392	257	6	significant	significant	ADJ
etr-25392	257	7	relationship	relationship	NOUN
etr-25392	257	8	between	between	ADP
etr-25392	257	9	service	service	NOUN
etr-25392	257	10	quality	quality	NOUN
etr-25392	257	11	and	and	CCONJ
etr-25392	257	12	dining	dining	NOUN
etr-25392	257	13	satisfaction	satisfaction	NOUN
etr-25392	257	14	in	in	ADP
etr-25392	257	15	quick	quick	ADJ
etr-25392	257	16	service	service	NOUN
etr-25392	257	17	restaurants	restaurant	NOUN
etr-25392	257	18	among	among	ADP
etr-25392	257	19	college	college	NOUN
etr-25392	257	20	students	student	NOUN
etr-25392	257	21	.	.	PUNCT
etr-25392	258	1	results	result	NOUN
etr-25392	258	2	revealed	reveal	VERB
etr-25392	258	3	that	that	SCONJ
etr-25392	258	4	from	from	ADP
etr-25392	258	5	seven	seven	NUM
etr-25392	258	6	variables	variable	NOUN
etr-25392	258	7	in	in	ADP
etr-25392	258	8	a	a	DET
etr-25392	258	9	“	"	PUNCT
etr-25392	258	10	service	service	NOUN
etr-25392	258	11	quality	quality	NOUN
etr-25392	258	12	”	"	PUNCT
etr-25392	258	13	factor	factor	NOUN
etr-25392	258	14	,	,	PUNCT
etr-25392	258	15	only	only	ADV
etr-25392	258	16	two	two	NUM
etr-25392	258	17	variables	variable	NOUN
etr-25392	258	18	(	(	PUNCT
etr-25392	258	19	appealing	appeal	VERB
etr-25392	258	20	of	of	ADP
etr-25392	258	21	physical	physical	ADJ
etr-25392	258	22	facilities	facility	NOUN
etr-25392	258	23	and	and	CCONJ
etr-25392	258	24	friendliness	friendliness	NOUN
etr-25392	258	25	of	of	ADP
etr-25392	258	26	employees	employee	NOUN
etr-25392	258	27	)	)	PUNCT
etr-25392	258	28	were	be	AUX
etr-25392	258	29	retained	retain	VERB
etr-25392	258	30	in	in	ADP
etr-25392	258	31	the	the	DET
etr-25392	258	32	model	model	NOUN
etr-25392	258	33	.	.	PUNCT
etr-25392	259	1	for	for	ADP
etr-25392	259	2	a	a	DET
etr-25392	259	3	“	"	PUNCT
etr-25392	259	4	service	service	NOUN
etr-25392	259	5	quality	quality	NOUN
etr-25392	259	6	”	"	PUNCT
etr-25392	259	7	factor	factor	NOUN
etr-25392	259	8	,	,	PUNCT
etr-25392	259	9	only	only	ADV
etr-25392	259	10	two	two	NUM
etr-25392	259	11	components	component	NOUN
etr-25392	259	12	(	(	PUNCT
etr-25392	259	13	appealing	appeal	VERB
etr-25392	259	14	of	of	ADP
etr-25392	259	15	physical	physical	ADJ
etr-25392	259	16	facilities	facility	NOUN
etr-25392	259	17	and	and	CCONJ
etr-25392	259	18	friendliness	friendliness	NOUN
etr-25392	259	19	of	of	ADP
etr-25392	259	20	employees	employee	NOUN
etr-25392	259	21	)	)	PUNCT
etr-25392	259	22	had	have	VERB
etr-25392	259	23	a	a	DET
etr-25392	259	24	relationship	relationship	NOUN
etr-25392	259	25	with	with	ADP
etr-25392	259	26	dining	dining	NOUN
etr-25392	259	27	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
etr-25392	259	28	mcdowall	mcdowall	PROPN
etr-25392	259	29	,	,	PUNCT
etr-25392	259	30	s.	s.	PROPN
etr-25392	259	31	&	&	CCONJ
etr-25392	259	32	jia	jia	PROPN
etr-25392	259	33	,	,	PUNCT
etr-25392	259	34	w.	w.	PROPN
etr-25392	259	35	(	(	PUNCT
etr-25392	259	36	2021	2021	NUM
etr-25392	259	37	)	)	PUNCT
etr-25392	259	38	/	/	SYM
etr-25392	259	39	events	event	NOUN
etr-25392	259	40	and	and	CCONJ
etr-25392	259	41	tourism	tourism	NOUN
etr-25392	259	42	review	review	NOUN
etr-25392	259	43	,	,	PUNCT
etr-25392	259	44	4(1	4(1	NOUN
etr-25392	259	45	)	)	PUNCT
etr-25392	259	46	,	,	PUNCT
etr-25392	259	47	14	14	NUM
etr-25392	259	48	-	-	SYM
etr-25392	259	49	29	29	NUM
etr-25392	259	50	.	.	PUNCT
etr-25392	260	1	26	26	NUM
etr-25392	260	2	events	event	NOUN
etr-25392	260	3	and	and	CCONJ
etr-25392	260	4	tourism	tourism	NOUN
etr-25392	260	5	review	review	NOUN
etr-25392	260	6	vol	vol	NOUN
etr-25392	260	7	.	.	PROPN
etr-25392	260	8	4	4	NUM
etr-25392	260	9	no	no	NOUN
etr-25392	260	10	.	.	NOUN
etr-25392	260	11	1	1	NUM
etr-25392	260	12	(	(	PUNCT
etr-25392	260	13	2021	2021	NUM
etr-25392	260	14	)	)	PUNCT
etr-25392	260	15	,	,	PUNCT
etr-25392	260	16	14	14	NUM
etr-25392	260	17	-	-	SYM
etr-25392	260	18	29	29	NUM
etr-25392	260	19	,	,	PUNCT
etr-25392	260	20	doi	doi	NOUN
etr-25392	260	21	:	:	PUNCT
etr-25392	260	22	10.18060/25392	10.18060/25392	NUM
etr-25392	260	23	copyright	copyright	NOUN
etr-25392	260	24	©	©	PROPN
etr-25392	260	25	2021	2021	NUM
etr-25392	260	26	siriporn	siriporn	ADJ
etr-25392	260	27	mcdowall	mcdowall	NOUN
etr-25392	260	28	and	and	CCONJ
etr-25392	260	29	weijia	weijia	PROPN
etr-25392	260	30	jia	jia	PROPN
etr-25392	260	31	this	this	DET
etr-25392	260	32	work	work	NOUN
etr-25392	260	33	is	be	AUX
etr-25392	260	34	licensed	license	VERB
etr-25392	260	35	under	under	ADP
etr-25392	260	36	a	a	DET
etr-25392	260	37	creative	creative	ADJ
etr-25392	260	38	commons	common	NOUN
etr-25392	260	39	attribution	attribution	NOUN
etr-25392	260	40	4.0	4.0	NUM
etr-25392	260	41	international	international	ADJ
etr-25392	260	42	license	license	NOUN
etr-25392	260	43	.	.	PUNCT
etr-25392	261	1	satisfaction	satisfaction	NOUN
etr-25392	261	2	.	.	PUNCT
etr-25392	262	1	appealing	appeal	VERB
etr-25392	262	2	of	of	ADP
etr-25392	262	3	physical	physical	ADJ
etr-25392	262	4	facilities	facility	NOUN
etr-25392	262	5	had	have	VERB
etr-25392	262	6	a	a	DET
etr-25392	262	7	t	t	NOUN
etr-25392	262	8	-	-	PUNCT
etr-25392	262	9	value	value	NOUN
etr-25392	262	10	of	of	ADP
etr-25392	262	11	6.6	6.6	NUM
etr-25392	262	12	and	and	CCONJ
etr-25392	262	13	had	have	VERB
etr-25392	262	14	a	a	DET
etr-25392	262	15	p	p	NOUN
etr-25392	262	16	-	-	PUNCT
etr-25392	262	17	value	value	NOUN
etr-25392	262	18	of	of	ADP
etr-25392	262	19	0.00	0.00	NUM
etr-25392	262	20	,	,	PUNCT
etr-25392	262	21	whereas	whereas	SCONJ
etr-25392	262	22	friendliness	friendliness	ADJ
etr-25392	262	23	of	of	ADP
etr-25392	262	24	employees	employee	NOUN
etr-25392	262	25	had	have	VERB
etr-25392	262	26	a	a	DET
etr-25392	262	27	t	t	NOUN
etr-25392	262	28	-	-	PUNCT
etr-25392	262	29	value	value	NOUN
etr-25392	262	30	of	of	ADP
etr-25392	262	31	3.3	3.3	NUM
etr-25392	262	32	and	and	CCONJ
etr-25392	262	33	had	have	VERB
etr-25392	262	34	a	a	DET
etr-25392	262	35	p	p	NOUN
etr-25392	262	36	-	-	PUNCT
etr-25392	262	37	value	value	NOUN
etr-25392	262	38	as	as	ADP
etr-25392	262	39	0.00	0.00	NUM
etr-25392	262	40	.	.	PUNCT
etr-25392	263	1	therefore	therefore	ADV
etr-25392	263	2	,	,	PUNCT
etr-25392	263	3	dining	dining	NOUN
etr-25392	263	4	satisfaction	satisfaction	NOUN
etr-25392	263	5	is	be	AUX
etr-25392	263	6	significantly	significantly	ADV
etr-25392	263	7	related	relate	VERB
etr-25392	263	8	to	to	ADP
etr-25392	263	9	service	service	NOUN
etr-25392	263	10	quality	quality	NOUN
etr-25392	263	11	such	such	ADJ
etr-25392	263	12	as	as	ADP
etr-25392	263	13	facility	facility	NOUN
etr-25392	263	14	attractiveness	attractiveness	NOUN
etr-25392	263	15	and	and	CCONJ
etr-25392	263	16	employee	employee	NOUN
etr-25392	263	17	friendliness	friendliness	NOUN
etr-25392	263	18	.	.	PUNCT
etr-25392	264	1	table	table	NOUN
etr-25392	264	2	5	5	NUM
etr-25392	264	3	.	.	PUNCT
etr-25392	265	1	summary	summary	NOUN
etr-25392	265	2	of	of	ADP
etr-25392	265	3	regression	regression	NOUN
etr-25392	265	4	analysis	analysis	NOUN
etr-25392	265	5	indicators	indicator	NOUN
etr-25392	265	6	se	se	X
etr-25392	265	7	std	std	PROPN
etr-25392	265	8	.	.	PUNCT
etr-25392	266	1	β	β	PROPN
etr-25392	266	2	coefficients	coefficient	VERB
etr-25392	266	3	t	t	PROPN
etr-25392	266	4	-	-	PUNCT
etr-25392	266	5	value	value	NOUN
etr-25392	266	6	sig	sig	NOUN
etr-25392	266	7	.	.	PUNCT
etr-25392	267	1	level	level	NOUN
etr-25392	267	2	(	(	PUNCT
etr-25392	267	3	all	all	DET
etr-25392	267	4	components	component	NOUN
etr-25392	267	5	listed	list	VERB
etr-25392	267	6	here	here	ADV
etr-25392	267	7	are	be	AUX
etr-25392	267	8	significant	significant	ADJ
etr-25392	267	9	at	at	ADP
etr-25392	267	10	0.05	0.05	NUM
etr-25392	267	11	or	or	CCONJ
etr-25392	267	12	<	<	NOUN
etr-25392	267	13	0.05	0.05	NUM
etr-25392	267	14	)	)	PUNCT
etr-25392	267	15	factor	factor	NOUN
etr-25392	267	16	1	1	NUM
etr-25392	267	17	:	:	PUNCT
etr-25392	267	18	reliability	reliability	NOUN
etr-25392	267	19	*	*	VERB
etr-25392	267	20	received	receive	VERB
etr-25392	267	21	food	food	NOUN
etr-25392	267	22	as	as	SCONJ
etr-25392	267	23	ordered	order	VERB
etr-25392	267	24	0.060	0.060	NUM
etr-25392	267	25	0.194	0.194	NUM
etr-25392	267	26	2.818	2.818	NUM
etr-25392	267	27	0.005	0.005	NUM
etr-25392	267	28	prompt	prompt	ADJ
etr-25392	267	29	service	service	NOUN
etr-25392	267	30	0.056	0.056	NUM
etr-25392	267	31	0.155	0.155	NUM
etr-25392	267	32	2.393	2.393	NUM
etr-25392	267	33	0.017	0.017	NUM
etr-25392	267	34	billing	billing	NOUN
etr-25392	267	35	is	be	AUX
etr-25392	267	36	accurate	accurate	ADJ
etr-25392	267	37	0.072	0.072	NUM
etr-25392	267	38	0.380	0.380	NUM
etr-25392	267	39	1.978	1.978	NUM
etr-25392	267	40	0.049	0.049	NUM
etr-25392	267	41	factor	factor	NOUN
etr-25392	267	42	2	2	NUM
etr-25392	267	43	:	:	PUNCT
etr-25392	267	44	food	food	NOUN
etr-25392	267	45	quality	quality	NOUN
etr-25392	267	46	*	*	NOUN
etr-25392	267	47	*	*	NOUN
etr-25392	267	48	menu	menu	NOUN
etr-25392	267	49	is	be	AUX
etr-25392	267	50	easy	easy	ADJ
etr-25392	267	51	to	to	PART
etr-25392	267	52	read	read	VERB
etr-25392	267	53	/	/	SYM
etr-25392	267	54	order	order	NOUN
etr-25392	267	55	0.044	0.044	NUM
etr-25392	267	56	0.240	0.240	NUM
etr-25392	267	57	4.512	4.512	NUM
etr-25392	267	58	0.000	0.000	NUM
etr-25392	267	59	value	value	NOUN
etr-25392	267	60	0.057	0.057	NUM
etr-25392	267	61	0.201	0.201	NUM
etr-25392	267	62	2.993	2.993	NUM
etr-25392	267	63	0.003	0.003	NUM
etr-25392	267	64	food	food	NOUN
etr-25392	267	65	and	and	CCONJ
etr-25392	267	66	beverage	beverage	NOUN
etr-25392	267	67	variety	variety	NOUN
etr-25392	267	68	0.053	0.053	NUM
etr-25392	267	69	0.167	0.167	NUM
etr-25392	267	70	2.641	2.641	NUM
etr-25392	267	71	0.009	0.009	NUM
etr-25392	267	72	factor	factor	NOUN
etr-25392	267	73	3	3	NUM
etr-25392	267	74	:	:	PUNCT
etr-25392	267	75	service	service	NOUN
etr-25392	267	76	quality	quality	NOUN
etr-25392	267	77	*	*	PUNCT
etr-25392	267	78	*	*	PUNCT
etr-25392	267	79	*	*	PUNCT
etr-25392	267	80	appealing	appeal	VERB
etr-25392	267	81	of	of	ADP
etr-25392	267	82	physical	physical	ADJ
etr-25392	267	83	facilities	facility	NOUN
etr-25392	267	84	0.054	0.054	NUM
etr-25392	267	85	0.402	0.402	NUM
etr-25392	267	86	6.612	6.612	NUM
etr-25392	267	87	0.000	0.000	NUM
etr-25392	267	88	friendliness	friendliness	NOUN
etr-25392	267	89	of	of	ADP
etr-25392	267	90	employees	employee	NOUN
etr-25392	267	91	0.057	0.057	NUM
etr-25392	267	92	0.226	0.226	NUM
etr-25392	267	93	3.316	3.316	NUM
etr-25392	267	94	0.001	0.001	NUM
etr-25392	267	95	*	*	PUNCT
etr-25392	267	96	r	r	NOUN
etr-25392	267	97	=	=	SYM
etr-25392	267	98	0.488	0.488	NUM
etr-25392	267	99	,	,	PUNCT
etr-25392	267	100	r²	r²	NOUN
etr-25392	267	101	=	=	SYM
etr-25392	267	102	.238	.238	NUM
etr-25392	267	103	,	,	PUNCT
etr-25392	267	104	f	f	PROPN
etr-25392	267	105	=	=	SYM
etr-25392	267	106	19.221	19.221	NUM
etr-25392	267	107	,	,	PUNCT
etr-25392	267	108	significance	significance	NOUN
etr-25392	267	109	=	=	PUNCT
etr-25392	267	110	0.000	0.000	NUM
etr-25392	267	111	*	*	PUNCT
etr-25392	267	112	*	*	PUNCT
etr-25392	267	113	r	r	NOUN
etr-25392	267	114	=	=	NOUN
etr-25392	267	115	0.543	0.543	NUM
etr-25392	267	116	,	,	PUNCT
etr-25392	267	117	r²	r²	NOUN
etr-25392	267	118	=	=	PUNCT
etr-25392	267	119	.295	.295	NUM
etr-25392	267	120	,	,	PUNCT
etr-25392	267	121	f	f	PROPN
etr-25392	267	122	=	=	SYM
etr-25392	267	123	18.111	18.111	NUM
etr-25392	267	124	,	,	PUNCT
etr-25392	267	125	significance	significance	NOUN
etr-25392	267	126	=	=	PUNCT
etr-25392	267	127	0.000	0.000	NUM
etr-25392	267	128	*	*	PUNCT
etr-25392	268	1	*	*	PUNCT
etr-25392	268	2	*	*	PUNCT
etr-25392	268	3	r	r	NOUN
etr-25392	268	4	=	=	SYM
etr-25392	268	5	0.530	0.530	NUM
etr-25392	268	6	,	,	PUNCT
etr-25392	268	7	r²	r²	NOUN
etr-25392	268	8	=	=	SYM
etr-25392	268	9	.281	.281	NUM
etr-25392	268	10	,	,	PUNCT
etr-25392	268	11	f	f	PROPN
etr-25392	268	12	=	=	SYM
etr-25392	268	13	17.063	17.063	NUM
etr-25392	268	14	,	,	PUNCT
etr-25392	268	15	significance	significance	NOUN
etr-25392	268	16	=	=	PUNCT
etr-25392	268	17	0.000	0.000	NUM
etr-25392	268	18	h4	h4	NOUN
etr-25392	268	19	:	:	PUNCT
etr-25392	268	20	there	there	PRON
etr-25392	268	21	is	be	VERB
etr-25392	268	22	a	a	DET
etr-25392	268	23	significant	significant	ADJ
etr-25392	268	24	relationship	relationship	NOUN
etr-25392	268	25	between	between	ADP
etr-25392	268	26	dining	dining	NOUN
etr-25392	268	27	satisfaction	satisfaction	NOUN
etr-25392	268	28	and	and	CCONJ
etr-25392	268	29	customer	customer	NOUN
etr-25392	268	30	loyalty	loyalty	NOUN
etr-25392	268	31	(	(	PUNCT
etr-25392	268	32	intention	intention	NOUN
etr-25392	268	33	to	to	PART
etr-25392	268	34	return	return	VERB
etr-25392	268	35	to	to	ADP
etr-25392	268	36	quick	quick	ADJ
etr-25392	268	37	service	service	NOUN
etr-25392	268	38	restaurants	restaurant	NOUN
etr-25392	268	39	among	among	ADP
etr-25392	268	40	college	college	NOUN
etr-25392	268	41	students	student	NOUN
etr-25392	268	42	)	)	PUNCT
etr-25392	268	43	.	.	PUNCT
etr-25392	269	1	results	result	NOUN
etr-25392	269	2	revealed	reveal	VERB
etr-25392	269	3	that	that	SCONJ
etr-25392	269	4	there	there	PRON
etr-25392	269	5	was	be	VERB
etr-25392	269	6	a	a	DET
etr-25392	269	7	slightly	slightly	ADV
etr-25392	269	8	positive	positive	ADJ
etr-25392	269	9	relationship	relationship	NOUN
etr-25392	269	10	between	between	ADP
etr-25392	269	11	customer	customer	NOUN
etr-25392	269	12	satisfaction	satisfaction	NOUN
etr-25392	269	13	and	and	CCONJ
etr-25392	269	14	intention	intention	NOUN
etr-25392	269	15	to	to	PART
etr-25392	269	16	return	return	VERB
etr-25392	269	17	to	to	ADP
etr-25392	269	18	quick	quick	ADJ
etr-25392	269	19	service	service	NOUN
etr-25392	269	20	restaurants	restaurant	NOUN
etr-25392	269	21	among	among	ADP
etr-25392	269	22	college	college	NOUN
etr-25392	269	23	students	student	NOUN
etr-25392	269	24	(	(	PUNCT
etr-25392	269	25	r	r	NOUN
etr-25392	269	26	=	=	PUNCT
etr-25392	269	27	0.606	0.606	NUM
etr-25392	269	28	,	,	PUNCT
etr-25392	269	29	p	p	NOUN
etr-25392	269	30	-	-	PUNCT
etr-25392	269	31	value	value	NOUN
etr-25392	269	32	=	=	NOUN
etr-25392	269	33	0.00	0.00	NUM
etr-25392	269	34	)	)	PUNCT
etr-25392	269	35	.	.	PUNCT
etr-25392	270	1	the	the	DET
etr-25392	270	2	reliability	reliability	NOUN
etr-25392	270	3	coefficient	coefficient	NOUN
etr-25392	270	4	of	of	ADP
etr-25392	270	5	satisfaction	satisfaction	NOUN
etr-25392	270	6	for	for	ADP
etr-25392	270	7	reliability	reliability	NOUN
etr-25392	270	8	was	be	AUX
etr-25392	270	9	0.72	0.72	NUM
etr-25392	270	10	,	,	PUNCT
etr-25392	270	11	re	re	VERB
etr-25392	270	12	-	-	VERB
etr-25392	270	13	visit	visit	NOUN
etr-25392	270	14	was	be	AUX
etr-25392	270	15	0.71	0.71	NUM
etr-25392	270	16	,	,	PUNCT
etr-25392	270	17	and	and	CCONJ
etr-25392	270	18	recommend	recommend	VERB
etr-25392	270	19	was	be	AUX
etr-25392	270	20	0.75	0.75	NUM
etr-25392	270	21	,	,	PUNCT
etr-25392	270	22	respectively	respectively	ADV
etr-25392	270	23	.	.	PUNCT
etr-25392	271	1	this	this	PRON
etr-25392	271	2	shows	show	VERB
etr-25392	271	3	a	a	DET
etr-25392	271	4	reasonable	reasonable	ADJ
etr-25392	271	5	relationship	relationship	NOUN
etr-25392	271	6	between	between	ADP
etr-25392	271	7	each	each	DET
etr-25392	271	8	item	item	NOUN
etr-25392	271	9	on	on	ADP
etr-25392	271	10	the	the	DET
etr-25392	271	11	scale	scale	NOUN
etr-25392	271	12	.	.	PUNCT
etr-25392	272	1	therefore	therefore	ADV
etr-25392	272	2	,	,	PUNCT
etr-25392	272	3	dining	dining	NOUN
etr-25392	272	4	satisfaction	satisfaction	NOUN
etr-25392	272	5	and	and	CCONJ
etr-25392	272	6	customer	customer	NOUN
etr-25392	272	7	loyalty	loyalty	NOUN
etr-25392	272	8	are	be	AUX
etr-25392	272	9	significantly	significantly	ADV
etr-25392	272	10	related	relate	VERB
etr-25392	272	11	.	.	PUNCT
etr-25392	273	1	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
etr-25392	273	2	mcdowall	mcdowall	PROPN
etr-25392	273	3	,	,	PUNCT
etr-25392	273	4	s.	s.	PROPN
etr-25392	273	5	&	&	CCONJ
etr-25392	273	6	jia	jia	PROPN
etr-25392	273	7	,	,	PUNCT
etr-25392	273	8	w.	w.	PROPN
etr-25392	273	9	(	(	PUNCT
etr-25392	273	10	2021	2021	NUM
etr-25392	273	11	)	)	PUNCT
etr-25392	273	12	/	/	SYM
etr-25392	273	13	events	event	NOUN
etr-25392	273	14	and	and	CCONJ
etr-25392	273	15	tourism	tourism	NOUN
etr-25392	273	16	review	review	NOUN
etr-25392	273	17	,	,	PUNCT
etr-25392	273	18	4(1	4(1	NOUN
etr-25392	273	19	)	)	PUNCT
etr-25392	273	20	,	,	PUNCT
etr-25392	273	21	14	14	NUM
etr-25392	273	22	-	-	SYM
etr-25392	273	23	29	29	NUM
etr-25392	273	24	.	.	PUNCT
etr-25392	273	25	27	27	NUM
etr-25392	273	26	events	event	NOUN
etr-25392	273	27	and	and	CCONJ
etr-25392	273	28	tourism	tourism	NOUN
etr-25392	273	29	review	review	NOUN
etr-25392	273	30	vol	vol	NOUN
etr-25392	273	31	.	.	PROPN
etr-25392	273	32	4	4	NUM
etr-25392	273	33	no	no	NOUN
etr-25392	273	34	.	.	NOUN
etr-25392	273	35	1	1	NUM
etr-25392	273	36	(	(	PUNCT
etr-25392	273	37	2021	2021	NUM
etr-25392	273	38	)	)	PUNCT
etr-25392	273	39	,	,	PUNCT
etr-25392	273	40	14	14	NUM
etr-25392	273	41	-	-	SYM
etr-25392	273	42	29	29	NUM
etr-25392	273	43	,	,	PUNCT
etr-25392	273	44	doi	doi	NOUN
etr-25392	273	45	:	:	PUNCT
etr-25392	273	46	10.18060/25392	10.18060/25392	NUM
etr-25392	273	47	copyright	copyright	NOUN
etr-25392	273	48	©	©	PROPN
etr-25392	273	49	2021	2021	NUM
etr-25392	273	50	siriporn	siriporn	ADJ
etr-25392	273	51	mcdowall	mcdowall	NOUN
etr-25392	273	52	and	and	CCONJ
etr-25392	273	53	weijia	weijia	PROPN
etr-25392	273	54	jia	jia	PROPN
etr-25392	274	1	this	this	DET
etr-25392	274	2	work	work	NOUN
etr-25392	274	3	is	be	AUX
etr-25392	274	4	licensed	license	VERB
etr-25392	274	5	under	under	ADP
etr-25392	274	6	a	a	DET
etr-25392	274	7	creative	creative	ADJ
etr-25392	274	8	commons	common	NOUN
etr-25392	274	9	attribution	attribution	NOUN
etr-25392	274	10	4.0	4.0	NUM
etr-25392	274	11	international	international	ADJ
etr-25392	274	12	license	license	NOUN
etr-25392	274	13	.	.	PUNCT
etr-25392	275	1	table	table	NOUN
etr-25392	275	2	6	6	NUM
etr-25392	275	3	.	.	PUNCT
etr-25392	276	1	summary	summary	NOUN
etr-25392	276	2	of	of	ADP
etr-25392	276	3	customer	customer	NOUN
etr-25392	276	4	satisfaction	satisfaction	NOUN
etr-25392	276	5	and	and	CCONJ
etr-25392	276	6	customer	customer	NOUN
etr-25392	276	7	loyalty	loyalty	NOUN
etr-25392	276	8	indicators	indicator	NOUN
etr-25392	276	9	r	r	NOUN
etr-25392	276	10	std	std	NOUN
etr-25392	276	11	.	.	PUNCT
etr-25392	277	1	β	β	PROPN
etr-25392	277	2	coefficients	coefficient	VERB
etr-25392	277	3	t	t	PROPN
etr-25392	277	4	-	-	PUNCT
etr-25392	277	5	value	value	NOUN
etr-25392	277	6	sig	sig	NOUN
etr-25392	277	7	.	.	PUNCT
etr-25392	278	1	level	level	NOUN
etr-25392	278	2	(	(	PUNCT
etr-25392	278	3	all	all	DET
etr-25392	278	4	components	component	NOUN
etr-25392	278	5	listed	list	VERB
etr-25392	278	6	here	here	ADV
etr-25392	278	7	are	be	AUX
etr-25392	278	8	significant	significant	ADJ
etr-25392	278	9	at	at	ADP
etr-25392	278	10	0.05	0.05	NUM
etr-25392	278	11	or	or	CCONJ
etr-25392	278	12	<	<	NOUN
etr-25392	278	13	0.05	0.05	NUM
etr-25392	278	14	)	)	PUNCT
etr-25392	278	15	visit	visit	NOUN
etr-25392	278	16	again	again	ADV
etr-25392	278	17	0.606	0.606	NUM
etr-25392	278	18	0.429	0.429	NUM
etr-25392	278	19	8.177	8.177	NUM
etr-25392	278	20	0.000	0.000	NUM
etr-25392	278	21	*	*	PUNCT
etr-25392	278	22	recommend	recommend	VERB
etr-25392	278	23	to	to	ADP
etr-25392	278	24	friends	friend	NOUN
etr-25392	278	25	/	/	SYM
etr-25392	278	26	relatives	relative	NOUN
etr-25392	278	27	0.555	0.555	NUM
etr-25392	278	28	0.308	0.308	NUM
etr-25392	278	29	5.865	5.865	NUM
etr-25392	278	30	0.000	0.000	NUM
etr-25392	278	31	*	*	PUNCT
etr-25392	279	1	*	*	PUNCT
etr-25392	279	2	significance	significance	NOUN
etr-25392	279	3	=	=	SYM
etr-25392	279	4	0.000	0.000	NUM
etr-25392	279	5	conclusions	conclusion	NOUN
etr-25392	279	6	,	,	PUNCT
etr-25392	279	7	recommendations	recommendation	NOUN
etr-25392	279	8	,	,	PUNCT
etr-25392	279	9	and	and	CCONJ
etr-25392	279	10	limitations	limitation	NOUN
etr-25392	279	11	of	of	ADP
etr-25392	279	12	the	the	DET
etr-25392	279	13	study	study	NOUN
etr-25392	279	14	the	the	DET
etr-25392	279	15	results	result	NOUN
etr-25392	279	16	revealed	reveal	VERB
etr-25392	279	17	that	that	SCONJ
etr-25392	279	18	the	the	DET
etr-25392	279	19	majority	majority	NOUN
etr-25392	279	20	of	of	ADP
etr-25392	279	21	respondents	respondent	NOUN
etr-25392	279	22	were	be	AUX
etr-25392	279	23	males	male	NOUN
etr-25392	279	24	,	,	PUNCT
etr-25392	279	25	between	between	ADP
etr-25392	279	26	1824	1824	NUM
etr-25392	279	27	years	year	NOUN
etr-25392	279	28	of	of	ADP
etr-25392	279	29	age	age	NOUN
etr-25392	279	30	,	,	PUNCT
etr-25392	279	31	and	and	CCONJ
etr-25392	279	32	they	they	PRON
etr-25392	279	33	patronized	patronize	VERB
etr-25392	279	34	qsrs	qsr	VERB
etr-25392	279	35	3	3	NUM
etr-25392	279	36	times	time	NOUN
etr-25392	279	37	a	a	DET
etr-25392	279	38	week	week	NOUN
etr-25392	279	39	.	.	PUNCT
etr-25392	280	1	friends	friend	NOUN
etr-25392	280	2	/	/	SYM
etr-25392	280	3	relatives	relative	NOUN
etr-25392	280	4	were	be	AUX
etr-25392	280	5	their	their	PRON
etr-25392	280	6	major	major	ADJ
etr-25392	280	7	source	source	NOUN
etr-25392	280	8	of	of	ADP
etr-25392	280	9	information	information	NOUN
etr-25392	280	10	,	,	PUNCT
etr-25392	280	11	followed	follow	VERB
etr-25392	280	12	by	by	ADP
etr-25392	280	13	drive	drive	NOUN
etr-25392	280	14	-	-	PUNCT
etr-25392	280	15	by	by	NOUN
etr-25392	280	16	,	,	PUNCT
etr-25392	280	17	and	and	CCONJ
etr-25392	280	18	restaurant	restaurant	NOUN
etr-25392	280	19	sign	sign	NOUN
etr-25392	280	20	.	.	PUNCT
etr-25392	281	1	this	this	DET
etr-25392	281	2	study	study	NOUN
etr-25392	281	3	indicated	indicate	VERB
etr-25392	281	4	that	that	SCONJ
etr-25392	281	5	respondents	respondent	NOUN
etr-25392	281	6	were	be	AUX
etr-25392	281	7	satisfied	satisfied	ADJ
etr-25392	281	8	when	when	SCONJ
etr-25392	281	9	they	they	PRON
etr-25392	281	10	received	receive	VERB
etr-25392	281	11	food	food	NOUN
etr-25392	281	12	as	as	SCONJ
etr-25392	281	13	ordered	order	VERB
etr-25392	281	14	,	,	PUNCT
etr-25392	281	15	received	receive	VERB
etr-25392	281	16	prompt	prompt	ADJ
etr-25392	281	17	service	service	NOUN
etr-25392	281	18	,	,	PUNCT
etr-25392	281	19	billing	billing	NOUN
etr-25392	281	20	is	be	AUX
etr-25392	281	21	accurate	accurate	ADJ
etr-25392	281	22	,	,	PUNCT
etr-25392	281	23	menu	menu	NOUN
etr-25392	281	24	is	be	AUX
etr-25392	281	25	easy	easy	ADJ
etr-25392	281	26	to	to	PART
etr-25392	281	27	read	read	VERB
etr-25392	281	28	and	and	CCONJ
etr-25392	281	29	order	order	NOUN
etr-25392	281	30	,	,	PUNCT
etr-25392	281	31	value	value	NOUN
etr-25392	281	32	,	,	PUNCT
etr-25392	281	33	variety	variety	NOUN
etr-25392	281	34	of	of	ADP
etr-25392	281	35	food	food	NOUN
etr-25392	281	36	and	and	CCONJ
etr-25392	281	37	beverage	beverage	NOUN
etr-25392	281	38	,	,	PUNCT
etr-25392	281	39	appealing	appeal	VERB
etr-25392	281	40	of	of	ADP
etr-25392	281	41	physical	physical	ADJ
etr-25392	281	42	facilities	facility	NOUN
etr-25392	281	43	,	,	PUNCT
etr-25392	281	44	and	and	CCONJ
etr-25392	281	45	friendliness	friendliness	ADJ
etr-25392	281	46	of	of	ADP
etr-25392	281	47	employees	employee	NOUN
etr-25392	281	48	.	.	PUNCT
etr-25392	282	1	the	the	DET
etr-25392	282	2	most	most	ADV
etr-25392	282	3	interesting	interesting	ADJ
etr-25392	282	4	factor	factor	NOUN
etr-25392	282	5	was	be	AUX
etr-25392	282	6	when	when	SCONJ
etr-25392	282	7	the	the	DET
etr-25392	282	8	respondents	respondent	NOUN
etr-25392	282	9	identified	identify	VERB
etr-25392	282	10	“	"	PUNCT
etr-25392	282	11	driveby	driveby	NOUN
etr-25392	282	12	”	"	PUNCT
etr-25392	282	13	as	as	ADP
etr-25392	282	14	the	the	DET
etr-25392	282	15	second	second	ADJ
etr-25392	282	16	major	major	ADJ
etr-25392	282	17	source	source	NOUN
etr-25392	282	18	of	of	ADP
etr-25392	282	19	information	information	NOUN
etr-25392	282	20	in	in	ADP
etr-25392	282	21	selecting	select	VERB
etr-25392	282	22	qsrs	qsr	NOUN
etr-25392	282	23	.	.	PUNCT
etr-25392	283	1	this	this	DET
etr-25392	283	2	response	response	NOUN
etr-25392	283	3	was	be	AUX
etr-25392	283	4	consistent	consistent	ADJ
etr-25392	283	5	with	with	ADP
etr-25392	283	6	one	one	NUM
etr-25392	283	7	of	of	ADP
etr-25392	283	8	the	the	DET
etr-25392	283	9	factors	factor	NOUN
etr-25392	283	10	(	(	PUNCT
etr-25392	283	11	appealing	appeal	VERB
etr-25392	283	12	of	of	ADP
etr-25392	283	13	physical	physical	ADJ
etr-25392	283	14	facilities	facility	NOUN
etr-25392	283	15	)	)	PUNCT
etr-25392	283	16	identified	identify	VERB
etr-25392	283	17	at	at	ADP
etr-25392	283	18	the	the	DET
etr-25392	283	19	service	service	NOUN
etr-25392	283	20	quality	quality	NOUN
etr-25392	283	21	which	which	PRON
etr-25392	283	22	affect	affect	VERB
etr-25392	283	23	their	their	PRON
etr-25392	283	24	satisfaction	satisfaction	NOUN
etr-25392	283	25	.	.	PUNCT
etr-25392	284	1	this	this	PRON
etr-25392	284	2	might	might	AUX
etr-25392	284	3	be	be	AUX
etr-25392	284	4	a	a	DET
etr-25392	284	5	factor	factor	NOUN
etr-25392	284	6	that	that	PRON
etr-25392	284	7	qsrs	qsr	VERB
etr-25392	284	8	need	need	NOUN
etr-25392	284	9	to	to	PART
etr-25392	284	10	be	be	AUX
etr-25392	284	11	aware	aware	ADJ
etr-25392	284	12	of	of	ADP
etr-25392	284	13	and	and	CCONJ
etr-25392	284	14	make	make	VERB
etr-25392	284	15	their	their	PRON
etr-25392	284	16	facilities	facility	NOUN
etr-25392	284	17	neat	neat	ADJ
etr-25392	284	18	and	and	CCONJ
etr-25392	284	19	clean	clean	ADJ
etr-25392	284	20	as	as	SCONJ
etr-25392	284	21	they	they	PRON
etr-25392	284	22	attract	attract	VERB
etr-25392	284	23	customers	customer	NOUN
etr-25392	284	24	and	and	CCONJ
etr-25392	284	25	contribute	contribute	VERB
etr-25392	284	26	to	to	ADP
etr-25392	284	27	their	their	PRON
etr-25392	284	28	satisfaction	satisfaction	NOUN
etr-25392	284	29	.	.	PUNCT
etr-25392	285	1	all	all	PRON
etr-25392	285	2	of	of	ADP
etr-25392	285	3	these	these	DET
etr-25392	285	4	variables	variable	NOUN
etr-25392	285	5	represent	represent	VERB
etr-25392	285	6	major	major	ADJ
etr-25392	285	7	characteristics	characteristic	NOUN
etr-25392	285	8	of	of	ADP
etr-25392	285	9	qsrs	qsr	NOUN
etr-25392	285	10	,	,	PUNCT
etr-25392	285	11	and	and	CCONJ
etr-25392	285	12	they	they	PRON
etr-25392	285	13	are	be	AUX
etr-25392	285	14	characteristics	characteristic	NOUN
etr-25392	285	15	that	that	SCONJ
etr-25392	285	16	customers	customer	NOUN
etr-25392	285	17	expect	expect	VERB
etr-25392	285	18	to	to	PART
etr-25392	285	19	receive	receive	VERB
etr-25392	285	20	from	from	ADP
etr-25392	285	21	qsrs	qsr	NOUN
etr-25392	285	22	.	.	PUNCT
etr-25392	286	1	the	the	DET
etr-25392	286	2	results	result	NOUN
etr-25392	286	3	shows	show	VERB
etr-25392	286	4	that	that	SCONJ
etr-25392	286	5	respondents	respondent	NOUN
etr-25392	286	6	were	be	AUX
etr-25392	286	7	satisfied	satisfied	ADJ
etr-25392	286	8	with	with	ADP
etr-25392	286	9	products	product	NOUN
etr-25392	286	10	/	/	SYM
etr-25392	286	11	services	service	NOUN
etr-25392	286	12	offered	offer	VERB
etr-25392	286	13	at	at	ADP
etr-25392	286	14	fast	fast	ADJ
etr-25392	286	15	food	food	NOUN
etr-25392	286	16	restaurants	restaurant	NOUN
etr-25392	286	17	and	and	CCONJ
etr-25392	286	18	they	they	PRON
etr-25392	286	19	have	have	AUX
etr-25392	286	20	become	become	VERB
etr-25392	286	21	loyal	loyal	ADJ
etr-25392	286	22	customers	customer	NOUN
etr-25392	286	23	as	as	SCONJ
etr-25392	286	24	they	they	PRON
etr-25392	286	25	are	be	AUX
etr-25392	286	26	willing	willing	ADJ
etr-25392	286	27	to	to	PART
etr-25392	286	28	come	come	VERB
etr-25392	286	29	back	back	ADV
etr-25392	286	30	and	and	CCONJ
etr-25392	286	31	recommend	recommend	VERB
etr-25392	286	32	the	the	DET
etr-25392	286	33	restaurant	restaurant	NOUN
etr-25392	286	34	to	to	ADP
etr-25392	286	35	their	their	PRON
etr-25392	286	36	friends	friend	NOUN
etr-25392	286	37	/	/	SYM
etr-25392	286	38	relatives	relative	NOUN
etr-25392	286	39	.	.	PUNCT
etr-25392	287	1	this	this	PRON
etr-25392	287	2	is	be	AUX
etr-25392	287	3	not	not	PART
etr-25392	287	4	a	a	DET
etr-25392	287	5	surprise	surprise	NOUN
etr-25392	287	6	as	as	SCONJ
etr-25392	287	7	evidenced	evidence	VERB
etr-25392	287	8	from	from	ADP
etr-25392	287	9	the	the	DET
etr-25392	287	10	growth	growth	NOUN
etr-25392	287	11	of	of	ADP
etr-25392	287	12	fastfood	fastfood	NOUN
etr-25392	287	13	restaurants	restaurant	NOUN
etr-25392	287	14	especially	especially	ADV
etr-25392	287	15	around	around	ADP
etr-25392	287	16	campus	campus	NOUN
etr-25392	287	17	across	across	ADP
etr-25392	287	18	the	the	DET
etr-25392	287	19	u.s	u.s	PROPN
etr-25392	287	20	.	.	PROPN
etr-25392	287	21	to	to	PART
etr-25392	287	22	sustain	sustain	VERB
etr-25392	287	23	in	in	ADP
etr-25392	287	24	a	a	DET
etr-25392	287	25	business	business	NOUN
etr-25392	287	26	and	and	CCONJ
etr-25392	287	27	make	make	VERB
etr-25392	287	28	profits	profit	NOUN
etr-25392	287	29	in	in	ADP
etr-25392	287	30	the	the	DET
etr-25392	287	31	intensified	intensified	ADJ
etr-25392	287	32	competition	competition	NOUN
etr-25392	287	33	,	,	PUNCT
etr-25392	287	34	the	the	DET
etr-25392	287	35	restaurant	restaurant	NOUN
etr-25392	287	36	needs	need	VERB
etr-25392	287	37	to	to	PART
etr-25392	287	38	continue	continue	VERB
etr-25392	287	39	to	to	ADP
etr-25392	287	40	providing	provide	VERB
etr-25392	287	41	quality	quality	NOUN
etr-25392	287	42	of	of	ADP
etr-25392	287	43	service	service	NOUN
etr-25392	287	44	,	,	PUNCT
etr-25392	287	45	quality	quality	NOUN
etr-25392	287	46	of	of	ADP
etr-25392	287	47	food	food	NOUN
etr-25392	287	48	and	and	CCONJ
etr-25392	287	49	managing	manage	VERB
etr-25392	287	50	the	the	DET
etr-25392	287	51	line	line	NOUN
etr-25392	287	52	customers	customer	NOUN
etr-25392	287	53	stand	stand	VERB
etr-25392	287	54	in	in	ADP
etr-25392	287	55	to	to	PART
etr-25392	287	56	place	place	VERB
etr-25392	287	57	an	an	DET
etr-25392	287	58	order	order	NOUN
etr-25392	287	59	for	for	ADP
etr-25392	287	60	their	their	PRON
etr-25392	287	61	food	food	NOUN
etr-25392	287	62	and	and	CCONJ
etr-25392	287	63	receive	receive	VERB
etr-25392	287	64	their	their	PRON
etr-25392	287	65	food	food	NOUN
etr-25392	287	66	.	.	PUNCT
etr-25392	288	1	at	at	ADP
etr-25392	288	2	the	the	DET
etr-25392	288	3	same	same	ADJ
etr-25392	288	4	time	time	NOUN
etr-25392	288	5	,	,	PUNCT
etr-25392	288	6	they	they	PRON
etr-25392	288	7	must	must	AUX
etr-25392	288	8	pay	pay	VERB
etr-25392	288	9	attention	attention	NOUN
etr-25392	288	10	to	to	ADP
etr-25392	288	11	customers	customer	NOUN
etr-25392	288	12	and	and	CCONJ
etr-25392	288	13	satisfy	satisfy	VERB
etr-25392	288	14	them	they	PRON
etr-25392	288	15	.	.	PUNCT
etr-25392	289	1	to	to	PART
etr-25392	289	2	stay	stay	VERB
etr-25392	289	3	ahead	ahead	ADV
etr-25392	289	4	of	of	ADP
etr-25392	289	5	a	a	DET
etr-25392	289	6	competitor	competitor	NOUN
etr-25392	289	7	,	,	PUNCT
etr-25392	289	8	the	the	DET
etr-25392	289	9	restaurants	restaurant	NOUN
etr-25392	289	10	must	must	AUX
etr-25392	289	11	retain	retain	VERB
etr-25392	289	12	their	their	PRON
etr-25392	289	13	customers	customer	NOUN
etr-25392	289	14	and	and	CCONJ
etr-25392	289	15	transform	transform	VERB
etr-25392	289	16	their	their	PRON
etr-25392	289	17	satisfied	satisfied	ADJ
etr-25392	289	18	customers	customer	NOUN
etr-25392	289	19	into	into	ADP
etr-25392	289	20	loyal	loyal	ADJ
etr-25392	289	21	customers	customer	NOUN
etr-25392	289	22	.	.	PUNCT
etr-25392	290	1	loyal	loyal	ADJ
etr-25392	290	2	customers	customer	NOUN
etr-25392	290	3	patronize	patronize	VERB
etr-25392	290	4	the	the	DET
etr-25392	290	5	restaurant	restaurant	NOUN
etr-25392	290	6	more	more	ADV
etr-25392	290	7	often	often	ADV
etr-25392	290	8	,	,	PUNCT
etr-25392	290	9	purchase	purchase	VERB
etr-25392	290	10	variety	variety	NOUN
etr-25392	290	11	of	of	ADP
etr-25392	290	12	products	product	NOUN
etr-25392	290	13	,	,	PUNCT
etr-25392	290	14	are	be	AUX
etr-25392	290	15	not	not	PART
etr-25392	290	16	price	price	NOUN
etr-25392	290	17	-	-	PUNCT
etr-25392	290	18	sensitive	sensitive	ADJ
etr-25392	290	19	,	,	PUNCT
etr-25392	290	20	are	be	AUX
etr-25392	290	21	less	less	ADV
etr-25392	290	22	likely	likely	ADJ
etr-25392	290	23	to	to	PART
etr-25392	290	24	switch	switch	VERB
etr-25392	290	25	to	to	PART
etr-25392	290	26	support	support	VERB
etr-25392	290	27	the	the	DET
etr-25392	290	28	competitor	competitor	NOUN
etr-25392	290	29	’s	’s	PART
etr-25392	290	30	business	business	NOUN
etr-25392	290	31	,	,	PUNCT
etr-25392	290	32	and	and	CCONJ
etr-25392	290	33	they	they	PRON
etr-25392	290	34	refer	refer	VERB
etr-25392	290	35	the	the	DET
etr-25392	290	36	business	business	NOUN
etr-25392	290	37	to	to	ADP
etr-25392	290	38	their	their	PRON
etr-25392	290	39	friends	friend	NOUN
etr-25392	290	40	and/or	and/or	CCONJ
etr-25392	290	41	relatives	relative	NOUN
etr-25392	290	42	.	.	PUNCT
etr-25392	291	1	limitations	limitation	NOUN
etr-25392	291	2	and	and	CCONJ
etr-25392	291	3	future	future	ADJ
etr-25392	291	4	study	study	NOUN
etr-25392	291	5	the	the	DET
etr-25392	291	6	result	result	NOUN
etr-25392	291	7	of	of	ADP
etr-25392	291	8	this	this	DET
etr-25392	291	9	study	study	NOUN
etr-25392	291	10	is	be	AUX
etr-25392	291	11	limited	limit	VERB
etr-25392	291	12	to	to	ADP
etr-25392	291	13	those	those	DET
etr-25392	291	14	participants	participant	NOUN
etr-25392	291	15	who	who	PRON
etr-25392	291	16	completed	complete	VERB
etr-25392	291	17	the	the	DET
etr-25392	291	18	questionnaire	questionnaire	NOUN
etr-25392	291	19	in	in	ADP
etr-25392	291	20	october	october	PROPN
etr-25392	291	21	2018	2018	NUM
etr-25392	291	22	and	and	CCONJ
etr-25392	291	23	the	the	DET
etr-25392	291	24	result	result	NOUN
etr-25392	291	25	can	can	AUX
etr-25392	291	26	not	not	PART
etr-25392	291	27	be	be	AUX
etr-25392	291	28	generalized	generalize	VERB
etr-25392	291	29	to	to	ADP
etr-25392	291	30	the	the	DET
etr-25392	291	31	entire	entire	ADJ
etr-25392	291	32	college	college	NOUN
etr-25392	291	33	students	student	NOUN
etr-25392	291	34	across	across	ADP
etr-25392	291	35	the	the	DET
etr-25392	291	36	u.s	u.s	PROPN
etr-25392	291	37	.	.	PROPN
etr-25392	291	38	the	the	DET
etr-25392	291	39	majority	majority	NOUN
etr-25392	291	40	of	of	ADP
etr-25392	291	41	the	the	DET
etr-25392	291	42	samples	sample	NOUN
etr-25392	291	43	in	in	ADP
etr-25392	291	44	this	this	DET
etr-25392	291	45	study	study	NOUN
etr-25392	291	46	were	be	AUX
etr-25392	291	47	male	male	ADJ
etr-25392	291	48	,	,	PUNCT
etr-25392	291	49	a	a	DET
etr-25392	291	50	similar	similar	ADJ
etr-25392	291	51	survey	survey	NOUN
etr-25392	291	52	might	might	AUX
etr-25392	291	53	be	be	AUX
etr-25392	291	54	conducted	conduct	VERB
etr-25392	291	55	with	with	ADP
etr-25392	291	56	more	more	ADJ
etr-25392	291	57	females	female	NOUN
etr-25392	291	58	and	and	CCONJ
etr-25392	291	59	compared	compare	VERB
etr-25392	291	60	the	the	DET
etr-25392	291	61	results	result	NOUN
etr-25392	291	62	.	.	PUNCT
etr-25392	292	1	in	in	ADP
etr-25392	292	2	addition	addition	NOUN
etr-25392	292	3	,	,	PUNCT
etr-25392	292	4	this	this	DET
etr-25392	292	5	study	study	NOUN
etr-25392	292	6	was	be	AUX
etr-25392	292	7	conducted	conduct	VERB
etr-25392	292	8	prior	prior	ADV
etr-25392	292	9	to	to	ADP
etr-25392	292	10	the	the	DET
etr-25392	292	11	covid-19	covid-19	PROPN
etr-25392	292	12	pandemic	pandemic	NOUN
etr-25392	292	13	;	;	PUNCT
etr-25392	292	14	the	the	DET
etr-25392	292	15	results	result	NOUN
etr-25392	292	16	of	of	ADP
etr-25392	292	17	a	a	DET
etr-25392	292	18	new	new	ADJ
etr-25392	292	19	study	study	NOUN
etr-25392	292	20	conducted	conduct	VERB
etr-25392	292	21	with	with	ADP
etr-25392	292	22	college	college	NOUN
etr-25392	292	23	students	student	NOUN
etr-25392	292	24	after	after	SCONJ
etr-25392	292	25	the	the	DET
etr-25392	292	26	pandemic	pandemic	NOUN
etr-25392	292	27	to	to	PART
etr-25392	292	28	compare	compare	VERB
etr-25392	292	29	the	the	DET
etr-25392	292	30	result	result	NOUN
etr-25392	292	31	with	with	ADP
etr-25392	292	32	this	this	DET
etr-25392	292	33	study	study	NOUN
etr-25392	292	34	,	,	PUNCT
etr-25392	292	35	which	which	PRON
etr-25392	292	36	was	be	AUX
etr-25392	292	37	conducted	conduct	VERB
etr-25392	292	38	prior	prior	ADV
etr-25392	292	39	to	to	ADP
etr-25392	292	40	the	the	DET
etr-25392	292	41	covid-19	covid-19	PROPN
etr-25392	292	42	pandemic	pandemic	NOUN
etr-25392	292	43	might	might	AUX
etr-25392	292	44	be	be	AUX
etr-25392	292	45	helpful	helpful	ADJ
etr-25392	292	46	.	.	PUNCT
etr-25392	293	1	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
etr-25392	293	2	mcdowall	mcdowall	PROPN
etr-25392	293	3	,	,	PUNCT
etr-25392	293	4	s.	s.	PROPN
etr-25392	293	5	&	&	CCONJ
etr-25392	293	6	jia	jia	PROPN
etr-25392	293	7	,	,	PUNCT
etr-25392	293	8	w.	w.	PROPN
etr-25392	293	9	(	(	PUNCT
etr-25392	293	10	2021	2021	NUM
etr-25392	293	11	)	)	PUNCT
etr-25392	293	12	/	/	SYM
etr-25392	293	13	events	event	NOUN
etr-25392	293	14	and	and	CCONJ
etr-25392	293	15	tourism	tourism	NOUN
etr-25392	293	16	review	review	NOUN
etr-25392	293	17	,	,	PUNCT
etr-25392	293	18	4(1	4(1	NOUN
etr-25392	293	19	)	)	PUNCT
etr-25392	293	20	,	,	PUNCT
etr-25392	293	21	14	14	NUM
etr-25392	293	22	-	-	SYM
etr-25392	293	23	29	29	NUM
etr-25392	293	24	.	.	PUNCT
etr-25392	294	1	28	28	NUM
etr-25392	294	2	events	event	NOUN
etr-25392	294	3	and	and	CCONJ
etr-25392	294	4	tourism	tourism	NOUN
etr-25392	294	5	review	review	NOUN
etr-25392	294	6	vol	vol	NOUN
etr-25392	294	7	.	.	PROPN
etr-25392	294	8	4	4	NUM
etr-25392	294	9	no	no	NOUN
etr-25392	294	10	.	.	NOUN
etr-25392	294	11	1	1	NUM
etr-25392	294	12	(	(	PUNCT
etr-25392	294	13	2021	2021	NUM
etr-25392	294	14	)	)	PUNCT
etr-25392	294	15	,	,	PUNCT
etr-25392	294	16	14	14	NUM
etr-25392	294	17	-	-	SYM
etr-25392	294	18	29	29	NUM
etr-25392	294	19	,	,	PUNCT
etr-25392	294	20	doi	doi	NOUN
etr-25392	294	21	:	:	PUNCT
etr-25392	294	22	10.18060/25392	10.18060/25392	NUM
etr-25392	294	23	copyright	copyright	NOUN
etr-25392	294	24	©	©	PROPN
etr-25392	294	25	2021	2021	NUM
etr-25392	294	26	siriporn	siriporn	ADJ
etr-25392	294	27	mcdowall	mcdowall	NOUN
etr-25392	294	28	and	and	CCONJ
etr-25392	294	29	weijia	weijia	PROPN
etr-25392	294	30	jia	jia	PROPN
etr-25392	294	31	this	this	DET
etr-25392	294	32	work	work	NOUN
etr-25392	294	33	is	be	AUX
etr-25392	294	34	licensed	license	VERB
etr-25392	294	35	under	under	ADP
etr-25392	294	36	a	a	DET
etr-25392	294	37	creative	creative	ADJ
etr-25392	294	38	commons	common	NOUN
etr-25392	294	39	attribution	attribution	NOUN
etr-25392	294	40	4.0	4.0	NUM
etr-25392	294	41	international	international	ADJ
etr-25392	294	42	license	license	NOUN
etr-25392	294	43	.	.	PUNCT
etr-25392	295	1	references	reference	NOUN
etr-25392	295	2	cronin	cronin	PROPN
etr-25392	295	3	,	,	PUNCT
etr-25392	295	4	j.	j.	PROPN
etr-25392	295	5	j.	j.	PROPN
etr-25392	295	6	&	&	CCONJ
etr-25392	295	7	taylor	taylor	PROPN
etr-25392	295	8	,	,	PUNCT
etr-25392	295	9	s.	s.	PROPN
etr-25392	295	10	a.	a.	PROPN
etr-25392	295	11	(	(	PUNCT
etr-25392	295	12	1992	1992	NUM
etr-25392	295	13	)	)	PUNCT
etr-25392	295	14	.	.	PUNCT
etr-25392	296	1	measuring	measure	VERB
etr-25392	296	2	service	service	NOUN
etr-25392	296	3	quality	quality	NOUN
etr-25392	296	4	:	:	PUNCT
etr-25392	296	5	a	a	DET
etr-25392	296	6	reexamination	reexamination	NOUN
etr-25392	296	7	and	and	CCONJ
etr-25392	296	8	extension	extension	NOUN
etr-25392	296	9	.	.	PUNCT
etr-25392	297	1	journal	journal	NOUN
etr-25392	297	2	of	of	ADP
etr-25392	297	3	marketing	marketing	NOUN
etr-25392	297	4	,	,	PUNCT
etr-25392	297	5	56(3	56(3	NUM
etr-25392	297	6	)	)	PUNCT
etr-25392	297	7	,	,	PUNCT
etr-25392	297	8	55	55	NUM
etr-25392	297	9	-	-	SYM
etr-25392	297	10	68	68	NUM
etr-25392	297	11	.	.	PUNCT
etr-25392	298	1	davis	davis	PROPN
etr-25392	298	2	,	,	PUNCT
etr-25392	298	3	m.	m.	NOUN
etr-25392	298	4	m.	m.	NOUN
etr-25392	298	5	(	(	PUNCT
etr-25392	298	6	1991	1991	NUM
etr-25392	298	7	)	)	PUNCT
etr-25392	298	8	.	.	PUNCT
etr-25392	299	1	how	how	SCONJ
etr-25392	299	2	long	long	ADV
etr-25392	299	3	should	should	AUX
etr-25392	299	4	a	a	DET
etr-25392	299	5	customer	customer	NOUN
etr-25392	299	6	wait	wait	VERB
etr-25392	299	7	for	for	ADP
etr-25392	299	8	service	service	NOUN
etr-25392	299	9	?	?	PUNCT
etr-25392	300	1	decision	decision	NOUN
etr-25392	300	2	sciences	science	NOUN
etr-25392	300	3	,	,	PUNCT
etr-25392	300	4	22	22	NUM
etr-25392	300	5	,	,	PUNCT
etr-25392	300	6	421	421	NUM
etr-25392	300	7	-	-	SYM
etr-25392	300	8	434	434	NUM
etr-25392	300	9	.	.	PUNCT
etr-25392	301	1	davis	davis	PROPN
etr-25392	301	2	,	,	PUNCT
etr-25392	301	3	m.	m.	NOUN
etr-25392	301	4	m.	m.	NOUN
etr-25392	301	5	,	,	PUNCT
etr-25392	301	6	&	&	CCONJ
etr-25392	301	7	vollmann	vollmann	PROPN
etr-25392	301	8	,	,	PUNCT
etr-25392	301	9	t.	t.	PROPN
etr-25392	301	10	e.	e.	PROPN
etr-25392	301	11	(	(	PUNCT
etr-25392	301	12	1990	1990	NUM
etr-25392	301	13	)	)	PUNCT
etr-25392	301	14	.	.	PUNCT
etr-25392	302	1	a	a	DET
etr-25392	302	2	framework	framework	NOUN
etr-25392	302	3	for	for	ADP
etr-25392	302	4	relating	relate	VERB
etr-25392	302	5	waiting	waiting	NOUN
etr-25392	302	6	time	time	NOUN
etr-25392	302	7	and	and	CCONJ
etr-25392	302	8	customer	customer	NOUN
etr-25392	302	9	satisfaction	satisfaction	NOUN
etr-25392	302	10	in	in	ADP
etr-25392	302	11	a	a	DET
etr-25392	302	12	service	service	NOUN
etr-25392	302	13	operation	operation	NOUN
etr-25392	302	14	.	.	PUNCT
etr-25392	303	1	journal	journal	NOUN
etr-25392	303	2	of	of	ADP
etr-25392	303	3	service	service	NOUN
etr-25392	303	4	marketing	marketing	NOUN
etr-25392	303	5	,	,	PUNCT
etr-25392	303	6	4(1	4(1	NOUN
etr-25392	303	7	)	)	PUNCT
etr-25392	303	8	,	,	PUNCT
etr-25392	303	9	61	61	NUM
etr-25392	303	10	-	-	SYM
etr-25392	303	11	9	9	NUM
etr-25392	303	12	.	.	PUNCT
etr-25392	304	1	etemad	etemad	ADJ
etr-25392	304	2	-	-	PUNCT
etr-25392	304	3	sajadi	sajadi	NOUN
etr-25392	304	4	,	,	PUNCT
etr-25392	304	5	r.	r.	PROPN
etr-25392	304	6	,	,	PUNCT
etr-25392	304	7	&	&	CCONJ
etr-25392	304	8	rizzuto	rizzuto	PROPN
etr-25392	304	9	,	,	PUNCT
etr-25392	304	10	d.	d.	PROPN
etr-25392	304	11	(	(	PUNCT
etr-25392	304	12	2013	2013	NUM
etr-25392	304	13	)	)	PUNCT
etr-25392	304	14	.	.	PUNCT
etr-25392	305	1	the	the	DET
etr-25392	305	2	antecedents	antecedent	NOUN
etr-25392	305	3	of	of	ADP
etr-25392	305	4	consumer	consumer	NOUN
etr-25392	305	5	satisfaction	satisfaction	NOUN
etr-25392	305	6	and	and	CCONJ
etr-25392	305	7	loyalty	loyalty	NOUN
etr-25392	305	8	in	in	ADP
etr-25392	305	9	fast	fast	ADJ
etr-25392	305	10	food	food	NOUN
etr-25392	305	11	industry	industry	NOUN
etr-25392	305	12	.	.	PUNCT
etr-25392	306	1	a	a	DET
etr-25392	306	2	cross	cross	ADJ
etr-25392	306	3	-	-	ADJ
etr-25392	306	4	national	national	ADJ
etr-25392	306	5	comparison	comparison	NOUN
etr-25392	306	6	between	between	ADP
etr-25392	306	7	chinese	chinese	ADJ
etr-25392	306	8	and	and	CCONJ
etr-25392	306	9	swiss	swiss	ADJ
etr-25392	306	10	consumers	consumer	NOUN
etr-25392	306	11	.	.	PUNCT
etr-25392	307	1	international	international	ADJ
etr-25392	307	2	journal	journal	PROPN
etr-25392	307	3	of	of	ADP
etr-25392	307	4	quality	quality	NOUN
etr-25392	307	5	&	&	CCONJ
etr-25392	307	6	reliability	reliability	NOUN
etr-25392	307	7	management	management	NOUN
etr-25392	307	8	,	,	PUNCT
etr-25392	307	9	30(7	30(7	NUM
etr-25392	307	10	)	)	PUNCT
etr-25392	307	11	,	,	PUNCT
etr-25392	307	12	780	780	NUM
etr-25392	307	13	-	-	SYM
etr-25392	307	14	798	798	NUM
etr-25392	307	15	.	.	PUNCT
etr-25392	308	1	gilbert	gilbert	PROPN
etr-25392	308	2	,	,	PUNCT
etr-25392	308	3	g.	g.	PROPN
etr-25392	308	4	r.	r.	PROPN
etr-25392	308	5	,	,	PUNCT
etr-25392	308	6	veloutsou	veloutsou	PROPN
etr-25392	308	7	,	,	PUNCT
etr-25392	308	8	c.	c.	PROPN
etr-25392	308	9	,	,	PUNCT
etr-25392	308	10	goode	goode	PROPN
etr-25392	308	11	,	,	PUNCT
etr-25392	308	12	m.m.h	m.m.h	NOUN
etr-25392	308	13	.	.	PUNCT
etr-25392	308	14	,	,	PUNCT
etr-25392	308	15	&	&	CCONJ
etr-25392	308	16	moutinho	moutinho	PROPN
etr-25392	308	17	,	,	PUNCT
etr-25392	308	18	l.	l.	PROPN
etr-25392	308	19	(	(	PUNCT
etr-25392	308	20	2004	2004	NUM
etr-25392	308	21	)	)	PUNCT
etr-25392	308	22	.	.	PUNCT
etr-25392	309	1	measuring	measure	VERB
etr-25392	309	2	customer	customer	NOUN
etr-25392	309	3	satisfaction	satisfaction	NOUN
etr-25392	309	4	in	in	ADP
etr-25392	309	5	the	the	DET
etr-25392	309	6	fast	fast	ADJ
etr-25392	309	7	food	food	NOUN
etr-25392	309	8	industry	industry	NOUN
etr-25392	309	9	:	:	PUNCT
etr-25392	309	10	a	a	DET
etr-25392	309	11	cross	cross	ADJ
etr-25392	309	12	-	-	ADJ
etr-25392	309	13	national	national	ADJ
etr-25392	309	14	approach	approach	NOUN
etr-25392	309	15	.	.	PUNCT
etr-25392	310	1	journal	journal	NOUN
etr-25392	310	2	of	of	ADP
etr-25392	310	3	service	service	NOUN
etr-25392	310	4	marketing	marketing	NOUN
etr-25392	310	5	,	,	PUNCT
etr-25392	310	6	18(4/5	18(4/5	NOUN
etr-25392	310	7	)	)	PUNCT
etr-25392	310	8	,	,	PUNCT
etr-25392	310	9	371	371	NUM
etr-25392	310	10	-	-	SYM
etr-25392	310	11	383	383	NUM
etr-25392	310	12	.	.	PUNCT
etr-25392	311	1	gupta	gupta	PROPN
etr-25392	311	2	,	,	PUNCT
etr-25392	311	3	s.	s.	PROPN
etr-25392	311	4	,	,	PUNCT
etr-25392	311	5	mclaughlin	mclaughlin	PROPN
etr-25392	311	6	,	,	PUNCT
etr-25392	311	7	e.	e.	PROPN
etr-25392	311	8	,	,	PUNCT
etr-25392	311	9	&	&	CCONJ
etr-25392	311	10	gomez	gomez	PROPN
etr-25392	311	11	,	,	PUNCT
etr-25392	311	12	m.	m.	NOUN
etr-25392	311	13	(	(	PUNCT
etr-25392	311	14	2007	2007	NUM
etr-25392	311	15	)	)	PUNCT
etr-25392	311	16	.	.	PUNCT
etr-25392	312	1	guest	guest	NOUN
etr-25392	312	2	satisfaction	satisfaction	NOUN
etr-25392	312	3	and	and	CCONJ
etr-25392	312	4	restaurant	restaurant	NOUN
etr-25392	312	5	performance	performance	NOUN
etr-25392	312	6	.	.	PUNCT
etr-25392	313	1	cornell	cornell	PROPN
etr-25392	313	2	hotel	hotel	PROPN
etr-25392	313	3	and	and	CCONJ
etr-25392	313	4	restaurant	restaurant	NOUN
etr-25392	313	5	administration	administration	PROPN
etr-25392	313	6	quarterly	quarterly	PROPN
etr-25392	313	7	,	,	PUNCT
etr-25392	313	8	48(3	48(3	PROPN
etr-25392	313	9	)	)	PUNCT
etr-25392	313	10	,	,	PUNCT
etr-25392	313	11	284	284	NUM
etr-25392	313	12	-	-	SYM
etr-25392	313	13	298	298	NUM
etr-25392	313	14	.	.	PUNCT
etr-25392	314	1	humnekar	humnekar	PROPN
etr-25392	314	2	,	,	PUNCT
etr-25392	314	3	d.	d.	PROPN
etr-25392	314	4	t.	t.	PROPN
etr-25392	314	5	(	(	PUNCT
etr-25392	314	6	2017	2017	NUM
etr-25392	314	7	)	)	PUNCT
etr-25392	314	8	.	.	PUNCT
etr-25392	315	1	to	to	PART
etr-25392	315	2	study	study	VERB
etr-25392	315	3	reliability	reliability	NOUN
etr-25392	315	4	and	and	CCONJ
etr-25392	315	5	validity	validity	NOUN
etr-25392	315	6	of	of	ADP
etr-25392	315	7	servqual	servqual	ADJ
etr-25392	315	8	for	for	ADP
etr-25392	315	9	measuring	measure	VERB
etr-25392	315	10	service	service	NOUN
etr-25392	315	11	quality	quality	NOUN
etr-25392	315	12	of	of	ADP
etr-25392	315	13	fast	fast	ADJ
etr-25392	315	14	food	food	NOUN
etr-25392	315	15	joints	joint	NOUN
etr-25392	315	16	in	in	ADP
etr-25392	315	17	india	india	PROPN
etr-25392	315	18	.	.	PUNCT
etr-25392	316	1	review	review	NOUN
etr-25392	316	2	of	of	ADP
etr-25392	316	3	business	business	NOUN
etr-25392	316	4	and	and	CCONJ
etr-25392	316	5	technology	technology	NOUN
etr-25392	316	6	research	research	NOUN
etr-25392	316	7	,	,	PUNCT
etr-25392	316	8	14(1	14(1	NUM
etr-25392	316	9	)	)	PUNCT
etr-25392	316	10	,	,	PUNCT
etr-25392	316	11	1941	1941	NUM
etr-25392	316	12	-	-	SYM
etr-25392	316	13	1944	1944	NUM
etr-25392	316	14	.	.	PUNCT
etr-25392	317	1	retrieved	retrieve	VERB
etr-25392	317	2	from	from	ADP
etr-25392	317	3	http://mtmi.us/rbtr/sept/sept2017/17-humnekar_pp92-96.pdf	http://mtmi.us/rbtr/sept/sept2017/17-humnekar_pp92-96.pdf	PROPN
etr-25392	317	4	johns	johns	PROPN
etr-25392	317	5	,	,	PUNCT
etr-25392	317	6	n.	n.	PROPN
etr-25392	317	7	,	,	PUNCT
etr-25392	317	8	&	&	CCONJ
etr-25392	317	9	howard	howard	PROPN
etr-25392	317	10	,	,	PUNCT
etr-25392	317	11	a.	a.	NOUN
etr-25392	317	12	(	(	PUNCT
etr-25392	317	13	1998	1998	NUM
etr-25392	317	14	)	)	PUNCT
etr-25392	317	15	.	.	PUNCT
etr-25392	318	1	customer	customer	NOUN
etr-25392	318	2	expectations	expectation	NOUN
etr-25392	318	3	versus	versus	ADP
etr-25392	318	4	perceptions	perception	NOUN
etr-25392	318	5	of	of	ADP
etr-25392	318	6	service	service	NOUN
etr-25392	318	7	performance	performance	NOUN
etr-25392	318	8	in	in	ADP
etr-25392	318	9	the	the	DET
etr-25392	318	10	foodservice	foodservice	NOUN
etr-25392	318	11	industry	industry	NOUN
etr-25392	318	12	.	.	PUNCT
etr-25392	319	1	international	international	ADJ
etr-25392	319	2	journal	journal	PROPN
etr-25392	319	3	of	of	ADP
etr-25392	319	4	service	service	NOUN
etr-25392	319	5	industry	industry	NOUN
etr-25392	319	6	management	management	NOUN
etr-25392	319	7	,	,	PUNCT
etr-25392	319	8	9(3	9(3	NUM
etr-25392	319	9	)	)	PUNCT
etr-25392	319	10	,	,	PUNCT
etr-25392	319	11	248	248	NUM
etr-25392	319	12	-	-	SYM
etr-25392	319	13	256	256	NUM
etr-25392	319	14	.	.	PUNCT
etr-25392	320	1	johns	johns	PROPN
etr-25392	320	2	,	,	PUNCT
etr-25392	320	3	n.	n.	PROPN
etr-25392	320	4	,	,	PUNCT
etr-25392	320	5	&	&	CCONJ
etr-25392	320	6	lee	lee	PROPN
etr-25392	320	7	-	-	PUNCT
etr-25392	320	8	ross	ross	PROPN
etr-25392	320	9	,	,	PUNCT
etr-25392	320	10	d.	d.	PROPN
etr-25392	320	11	(	(	PUNCT
etr-25392	320	12	1996	1996	NUM
etr-25392	320	13	.	.	PUNCT
etr-25392	321	1	strategy	strategy	NOUN
etr-25392	321	2	,	,	PUNCT
etr-25392	321	3	risk	risk	NOUN
etr-25392	321	4	,	,	PUNCT
etr-25392	321	5	and	and	CCONJ
etr-25392	321	6	decentralization	decentralization	NOUN
etr-25392	321	7	in	in	ADP
etr-25392	321	8	hospitality	hospitality	NOUN
etr-25392	321	9	operations	operation	NOUN
etr-25392	321	10	.	.	PUNCT
etr-25392	322	1	international	international	ADJ
etr-25392	322	2	journal	journal	PROPN
etr-25392	322	3	of	of	ADP
etr-25392	322	4	contemporary	contemporary	PROPN
etr-25392	322	5	hospitality	hospitality	PROPN
etr-25392	322	6	management	management	NOUN
etr-25392	322	7	,	,	PUNCT
etr-25392	322	8	8(2	8(2	NUM
etr-25392	322	9	)	)	PUNCT
etr-25392	322	10	,	,	PUNCT
etr-25392	322	11	14	14	NUM
etr-25392	322	12	-	-	SYM
etr-25392	322	13	16	16	NUM
etr-25392	322	14	.	.	PUNCT
etr-25392	323	1	kara	kara	PROPN
etr-25392	323	2	,	,	PUNCT
etr-25392	323	3	a.	a.	PROPN
etr-25392	323	4	,	,	PUNCT
etr-25392	323	5	kaynak	kaynak	PROPN
etr-25392	323	6	,	,	PUNCT
etr-25392	323	7	e.	e.	PROPN
etr-25392	323	8	,	,	PUNCT
etr-25392	323	9	&	&	CCONJ
etr-25392	323	10	kucukemiroglu	kucukemiroglu	PROPN
etr-25392	323	11	,	,	PUNCT
etr-25392	323	12	o.	o.	NOUN
etr-25392	323	13	(	(	PUNCT
etr-25392	323	14	1995	1995	NUM
etr-25392	323	15	)	)	PUNCT
etr-25392	323	16	.	.	PUNCT
etr-25392	324	1	marketing	marketing	NOUN
etr-25392	324	2	strategies	strategy	NOUN
etr-25392	324	3	for	for	ADP
etr-25392	324	4	fast	fast	ADJ
etr-25392	324	5	-	-	PUNCT
etr-25392	324	6	food	food	NOUN
etr-25392	324	7	restaurants	restaurant	NOUN
etr-25392	324	8	:	:	PUNCT
etr-25392	324	9	a	a	DET
etr-25392	324	10	customer	customer	NOUN
etr-25392	324	11	view	view	NOUN
etr-25392	324	12	.	.	PUNCT
etr-25392	325	1	international	international	ADJ
etr-25392	325	2	journal	journal	PROPN
etr-25392	325	3	of	of	ADP
etr-25392	325	4	contemporary	contemporary	PROPN
etr-25392	325	5	hospitality	hospitality	PROPN
etr-25392	325	6	management	management	NOUN
etr-25392	325	7	,	,	PUNCT
etr-25392	325	8	7(4	7(4	NUM
etr-25392	325	9	)	)	PUNCT
etr-25392	325	10	,	,	PUNCT
etr-25392	325	11	1622	1622	NUM
etr-25392	325	12	.	.	PUNCT
etr-25392	326	1	keshavarz	keshavarz	PROPN
etr-25392	326	2	,	,	PUNCT
etr-25392	326	3	y.	y.	PROPN
etr-25392	326	4	,	,	PUNCT
etr-25392	326	5	jamshidi	jamshidi	PROPN
etr-25392	326	6	,	,	PUNCT
etr-25392	326	7	d.	d.	PROPN
etr-25392	326	8	,	,	PUNCT
etr-25392	326	9	&	&	CCONJ
etr-25392	326	10	bakhtazma	bakhtazma	PROPN
etr-25392	326	11	,	,	PUNCT
etr-25392	326	12	f.	f.	PROPN
etr-25392	326	13	(	(	PUNCT
etr-25392	326	14	2016	2016	NUM
etr-25392	326	15	)	)	PUNCT
etr-25392	326	16	.	.	PUNCT
etr-25392	327	1	the	the	DET
etr-25392	327	2	influence	influence	NOUN
etr-25392	327	3	of	of	ADP
etr-25392	327	4	service	service	NOUN
etr-25392	327	5	quality	quality	NOUN
etr-25392	327	6	on	on	ADP
etr-25392	327	7	restaurants	restaurant	NOUN
etr-25392	327	8	’	'	PUNCT
etr-25392	327	9	customer	customer	NOUN
etr-25392	327	10	loyalty	loyalty	NOUN
etr-25392	327	11	.	.	PUNCT
etr-25392	328	1	arabian	arabian	ADJ
etr-25392	328	2	journal	journal	PROPN
etr-25392	328	3	of	of	ADP
etr-25392	328	4	business	business	NOUN
etr-25392	328	5	and	and	CCONJ
etr-25392	328	6	management	management	NOUN
etr-25392	328	7	review	review	NOUN
etr-25392	328	8	(	(	PUNCT
etr-25392	328	9	oman	oman	NOUN
etr-25392	328	10	chapter	chapter	NOUN
etr-25392	328	11	)	)	PUNCT
etr-25392	328	12	,	,	PUNCT
etr-25392	328	13	6(4	6(4	NUM
etr-25392	328	14	)	)	PUNCT
etr-25392	328	15	,	,	PUNCT
etr-25392	328	16	1	1	NUM
etr-25392	328	17	-	-	SYM
etr-25392	328	18	16	16	NUM
etr-25392	328	19	.	.	PUNCT
etr-25392	329	1	kivela	kivela	PROPN
etr-25392	329	2	,	,	PUNCT
etr-25392	329	3	j.	j.	PROPN
etr-25392	329	4	,	,	PUNCT
etr-25392	329	5	reece	reece	PROPN
etr-25392	329	6	,	,	PUNCT
etr-25392	329	7	j.	j.	PROPN
etr-25392	329	8	,	,	PUNCT
etr-25392	329	9	&	&	CCONJ
etr-25392	329	10	inbakaran	inbakaran	PROPN
etr-25392	329	11	,	,	PUNCT
etr-25392	329	12	r.	r.	PROPN
etr-25392	329	13	(	(	PUNCT
etr-25392	329	14	1999a	1999a	NUM
etr-25392	329	15	)	)	PUNCT
etr-25392	329	16	.	.	PUNCT
etr-25392	330	1	consume	consume	VERB
etr-25392	330	2	research	research	NOUN
etr-25392	330	3	in	in	ADP
etr-25392	330	4	the	the	DET
etr-25392	330	5	restaurant	restaurant	NOUN
etr-25392	330	6	environment	environment	NOUN
etr-25392	330	7	.	.	PUNCT
etr-25392	331	1	part	part	NOUN
etr-25392	331	2	1	1	NUM
etr-25392	331	3	.	.	PUNCT
etr-25392	331	4	international	international	ADJ
etr-25392	331	5	journal	journal	PROPN
etr-25392	331	6	of	of	ADP
etr-25392	331	7	contemporary	contemporary	PROPN
etr-25392	331	8	hospitality	hospitality	PROPN
etr-25392	331	9	management	management	NOUN
etr-25392	331	10	,	,	PUNCT
etr-25392	331	11	11(5	11(5	NUM
etr-25392	331	12	)	)	PUNCT
etr-25392	331	13	,	,	PUNCT
etr-25392	331	14	205	205	NUM
etr-25392	331	15	-	-	SYM
etr-25392	331	16	222	222	NUM
etr-25392	331	17	.	.	PUNCT
etr-25392	332	1	kivela	kivela	PROPN
etr-25392	332	2	,	,	PUNCT
etr-25392	332	3	j.	j.	PROPN
etr-25392	332	4	,	,	PUNCT
etr-25392	332	5	reece	reece	PROPN
etr-25392	332	6	,	,	PUNCT
etr-25392	332	7	j.	j.	PROPN
etr-25392	332	8	,	,	PUNCT
etr-25392	332	9	&	&	CCONJ
etr-25392	332	10	inbakaran	inbakaran	PROPN
etr-25392	332	11	,	,	PUNCT
etr-25392	332	12	r.	r.	PROPN
etr-25392	332	13	(	(	PUNCT
etr-25392	332	14	2000	2000	NUM
etr-25392	332	15	)	)	PUNCT
etr-25392	332	16	.	.	PUNCT
etr-25392	333	1	consume	consume	VERB
etr-25392	333	2	research	research	NOUN
etr-25392	333	3	in	in	ADP
etr-25392	333	4	the	the	DET
etr-25392	333	5	restaurant	restaurant	NOUN
etr-25392	333	6	environment	environment	NOUN
etr-25392	333	7	.	.	PUNCT
etr-25392	334	1	part	part	NOUN
etr-25392	334	2	3	3	NUM
etr-25392	334	3	:	:	PUNCT
etr-25392	334	4	analysis	analysis	NOUN
etr-25392	334	5	,	,	PUNCT
etr-25392	334	6	findings	finding	NOUN
etr-25392	334	7	and	and	CCONJ
etr-25392	334	8	conclusions	conclusion	NOUN
etr-25392	334	9	.	.	PUNCT
etr-25392	335	1	international	international	ADJ
etr-25392	335	2	journal	journal	PROPN
etr-25392	335	3	of	of	ADP
etr-25392	335	4	contemporary	contemporary	PROPN
etr-25392	335	5	hospitality	hospitality	PROPN
etr-25392	335	6	management	management	NOUN
etr-25392	335	7	,	,	PUNCT
etr-25392	335	8	12(1	12(1	NUM
etr-25392	335	9	)	)	PUNCT
etr-25392	335	10	,	,	PUNCT
etr-25392	335	11	13	13	NUM
etr-25392	335	12	-	-	SYM
etr-25392	335	13	30	30	NUM
etr-25392	335	14	.	.	PUNCT
etr-25392	336	1	kotler	kotler	NOUN
etr-25392	336	2	,	,	PUNCT
etr-25392	336	3	p.	p.	PROPN
etr-25392	336	4	,	,	PUNCT
etr-25392	336	5	bowen	bowen	PROPN
etr-25392	336	6	,	,	PUNCT
etr-25392	336	7	j.	j.	PROPN
etr-25392	336	8	t.	t.	PROPN
etr-25392	336	9	,	,	PUNCT
etr-25392	336	10	makens	makens	PROPN
etr-25392	336	11	,	,	PUNCT
etr-25392	336	12	j.	j.	PROPN
etr-25392	336	13	c.	c.	PROPN
etr-25392	336	14	,	,	PUNCT
etr-25392	336	15	&	&	CCONJ
etr-25392	336	16	baloglu	baloglu	PROPN
etr-25392	336	17	,	,	PUNCT
etr-25392	336	18	s.	s.	PROPN
etr-25392	336	19	(	(	PUNCT
etr-25392	336	20	2017	2017	NUM
etr-25392	336	21	)	)	PUNCT
etr-25392	336	22	.	.	PUNCT
etr-25392	337	1	marketing	marketing	NOUN
etr-25392	337	2	for	for	ADP
etr-25392	337	3	hospitality	hospitality	NOUN
etr-25392	337	4	and	and	CCONJ
etr-25392	337	5	tourism	tourism	NOUN
etr-25392	337	6	(	(	PUNCT
etr-25392	337	7	7th	7th	ADJ
etr-25392	337	8	ed	ed	NOUN
etr-25392	337	9	.	.	PUNCT
etr-25392	337	10	)	)	PUNCT
etr-25392	337	11	.	.	PUNCT
etr-25392	338	1	boston	boston	PROPN
etr-25392	338	2	:	:	PUNCT
etr-25392	338	3	pearson	pearson	PROPN
etr-25392	338	4	.	.	PUNCT
etr-25392	338	5	law	law	PROPN
etr-25392	338	6	.	.	PUNCT
etr-25392	339	1	a.	a.	PROPN
etr-25392	339	2	k.	k.	PROPN
etr-25392	339	3	y.	y.	PROPN
etr-25392	339	4	,	,	PUNCT
etr-25392	339	5	hui	hui	PROPN
etr-25392	339	6	,	,	PUNCT
etr-25392	339	7	y.	y.	PROPN
etr-25392	339	8	v.	v.	PROPN
etr-25392	339	9	,	,	PUNCT
etr-25392	339	10	&	&	CCONJ
etr-25392	339	11	zhao	zhao	PROPN
etr-25392	339	12	,	,	PUNCT
etr-25392	339	13	x.	x.	NOUN
etr-25392	339	14	(	(	PUNCT
etr-25392	339	15	2004	2004	NUM
etr-25392	339	16	)	)	PUNCT
etr-25392	339	17	.	.	PUNCT
etr-25392	340	1	modeling	model	VERB
etr-25392	340	2	repurchase	repurchase	NOUN
etr-25392	340	3	frequency	frequency	NOUN
etr-25392	340	4	and	and	CCONJ
etr-25392	340	5	customer	customer	NOUN
etr-25392	340	6	satisfaction	satisfaction	NOUN
etr-25392	340	7	fir	fir	NOUN
etr-25392	340	8	fast	fast	ADJ
etr-25392	340	9	food	food	NOUN
etr-25392	340	10	outlets	outlet	NOUN
etr-25392	340	11	.	.	PUNCT
etr-25392	341	1	international	international	ADJ
etr-25392	341	2	journal	journal	PROPN
etr-25392	341	3	of	of	ADP
etr-25392	341	4	quality	quality	NOUN
etr-25392	341	5	&	&	CCONJ
etr-25392	341	6	reliability	reliability	NOUN
etr-25392	341	7	management	management	NOUN
etr-25392	341	8	,	,	PUNCT
etr-25392	341	9	21(5	21(5	NUM
etr-25392	341	10	)	)	PUNCT
etr-25392	341	11	,	,	PUNCT
etr-25392	341	12	545	545	NUM
etr-25392	341	13	-	-	SYM
etr-25392	341	14	563	563	NUM
etr-25392	341	15	.	.	PUNCT
etr-25392	342	1	mason	mason	PROPN
etr-25392	342	2	,	,	PUNCT
etr-25392	342	3	k.	k.	PROPN
etr-25392	342	4	,	,	PUNCT
etr-25392	342	5	jones	jones	PROPN
etr-25392	342	6	,	,	PUNCT
etr-25392	342	7	s.	s.	PROPN
etr-25392	342	8	,	,	PUNCT
etr-25392	342	9	benefield	benefield	PROPN
etr-25392	342	10	,	,	PUNCT
etr-25392	342	11	m.	m.	NOUN
etr-25392	342	12	,	,	PUNCT
etr-25392	342	13	&	&	CCONJ
etr-25392	342	14	walton	walton	PROPN
etr-25392	342	15	,	,	PUNCT
etr-25392	342	16	j.	j.	PROPN
etr-25392	342	17	(	(	PUNCT
etr-25392	342	18	2016	2016	NUM
etr-25392	342	19	)	)	PUNCT
etr-25392	342	20	.	.	PUNCT
etr-25392	343	1	building	build	VERB
etr-25392	343	2	consumer	consumer	NOUN
etr-25392	343	3	relationship	relationship	NOUN
etr-25392	343	4	in	in	ADP
etr-25392	343	5	the	the	DET
etr-25392	343	6	quick	quick	ADJ
etr-25392	343	7	service	service	NOUN
etr-25392	343	8	restaurant	restaurant	NOUN
etr-25392	343	9	industry	industry	NOUN
etr-25392	343	10	.	.	PUNCT
etr-25392	344	1	journal	journal	PROPN
etr-25392	344	2	of	of	ADP
etr-25392	344	3	foodservice	foodservice	NOUN
etr-25392	344	4	business	business	NOUN
etr-25392	344	5	research	research	NOUN
etr-25392	344	6	,	,	PUNCT
etr-25392	344	7	19(4	19(4	PROPN
etr-25392	344	8	)	)	PUNCT
etr-25392	344	9	,	,	PUNCT
etr-25392	344	10	368	368	NUM
etr-25392	344	11	-	-	SYM
etr-25392	344	12	381	381	NUM
etr-25392	344	13	.	.	PUNCT
etr-25392	345	1	moonkyu	moonkyu	PROPN
etr-25392	345	2	,	,	PUNCT
etr-25392	345	3	l.	l.	PROPN
etr-25392	345	4	,	,	PUNCT
etr-25392	345	5	&	&	CCONJ
etr-25392	345	6	ulgado	ulgado	PROPN
etr-25392	345	7	,	,	PUNCT
etr-25392	345	8	f.	f.	PROPN
etr-25392	345	9	m.	m.	PROPN
etr-25392	345	10	(	(	PUNCT
etr-25392	345	11	1997	1997	NUM
etr-25392	345	12	)	)	PUNCT
etr-25392	345	13	.	.	PUNCT
etr-25392	346	1	consumer	consumer	NOUN
etr-25392	346	2	evaluations	evaluation	NOUN
etr-25392	346	3	of	of	ADP
etr-25392	346	4	fast	fast	ADJ
etr-25392	346	5	-	-	PUNCT
etr-25392	346	6	food	food	NOUN
etr-25392	346	7	services	service	NOUN
etr-25392	346	8	:	:	PUNCT
etr-25392	346	9	a	a	DET
etr-25392	346	10	cross	cross	ADJ
etr-25392	346	11	-	-	ADJ
etr-25392	346	12	national	national	ADJ
etr-25392	346	13	comparison	comparison	NOUN
etr-25392	346	14	.	.	PUNCT
etr-25392	347	1	the	the	DET
etr-25392	347	2	journal	journal	NOUN
etr-25392	347	3	of	of	ADP
etr-25392	347	4	services	service	NOUN
etr-25392	347	5	marketing	marketing	NOUN
etr-25392	347	6	,	,	PUNCT
etr-25392	347	7	11(1	11(1	NUM
etr-25392	347	8	)	)	PUNCT
etr-25392	347	9	,	,	PUNCT
etr-25392	347	10	39	39	NUM
etr-25392	347	11	-	-	SYM
etr-25392	347	12	52	52	NUM
etr-25392	347	13	.	.	PUNCT
etr-25392	348	1	pallant	pallant	PROPN
etr-25392	348	2	,	,	PUNCT
etr-25392	348	3	j.	j.	PROPN
etr-25392	348	4	(	(	PUNCT
etr-25392	348	5	2020	2020	NUM
etr-25392	348	6	)	)	PUNCT
etr-25392	348	7	.	.	PUNCT
etr-25392	349	1	spss	spss	PROPN
etr-25392	349	2	survival	survival	PROPN
etr-25392	349	3	manual	manual	NOUN
etr-25392	349	4	:	:	PUNCT
etr-25392	349	5	a	a	DET
etr-25392	349	6	step	step	NOUN
etr-25392	349	7	by	by	ADP
etr-25392	349	8	step	step	NOUN
etr-25392	349	9	using	use	VERB
etr-25392	349	10	spss	spss	PROPN
etr-25392	349	11	for	for	ADP
etr-25392	349	12	window	window	NOUN
etr-25392	349	13	(	(	PUNCT
etr-25392	349	14	version	version	NOUN
etr-25392	349	15	10	10	NUM
etr-25392	349	16	)	)	PUNCT
etr-25392	349	17	.	.	PUNCT
etr-25392	350	1	buckingham	buckingham	PROPN
etr-25392	350	2	,	,	PUNCT
etr-25392	350	3	philadelphia	philadelphia	PROPN
etr-25392	350	4	:	:	PUNCT
etr-25392	350	5	open	open	ADJ
etr-25392	350	6	university	university	NOUN
etr-25392	350	7	press	press	NOUN
etr-25392	350	8	.	.	PUNCT
etr-25392	351	1	parasuraman	parasuraman	PROPN
etr-25392	351	2	,	,	PUNCT
etr-25392	351	3	a.	a.	PROPN
etr-25392	351	4	,	,	PUNCT
etr-25392	351	5	zeithaml	zeithaml	PROPN
etr-25392	351	6	,	,	PUNCT
etr-25392	351	7	v.	v.	PROPN
etr-25392	351	8	a.	a.	PROPN
etr-25392	351	9	,	,	PUNCT
etr-25392	351	10	&	&	CCONJ
etr-25392	351	11	berry	berry	PROPN
etr-25392	351	12	,	,	PUNCT
etr-25392	351	13	l.	l.	PROPN
etr-25392	351	14	l.	l.	PROPN
etr-25392	351	15	(	(	PUNCT
etr-25392	351	16	1985	1985	NUM
etr-25392	351	17	)	)	PUNCT
etr-25392	351	18	.	.	PUNCT
etr-25392	352	1	a	a	DET
etr-25392	352	2	conceptual	conceptual	ADJ
etr-25392	352	3	model	model	NOUN
etr-25392	352	4	of	of	ADP
etr-25392	352	5	service	service	NOUN
etr-25392	352	6	quality	quality	NOUN
etr-25392	352	7	and	and	CCONJ
etr-25392	352	8	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
etr-25392	352	9	http://mtmi.us/rbtr/sept/sept2017/17-humnekar_pp92-96.pdf	http://mtmi.us/rbtr/sept/sept2017/17-humnekar_pp92-96.pdf	PROPN
etr-25392	352	10	mcdowall	mcdowall	PROPN
etr-25392	352	11	,	,	PUNCT
etr-25392	352	12	s.	s.	PROPN
etr-25392	352	13	&	&	CCONJ
etr-25392	352	14	jia	jia	PROPN
etr-25392	352	15	,	,	PUNCT
etr-25392	352	16	w.	w.	PROPN
etr-25392	352	17	(	(	PUNCT
etr-25392	352	18	2021	2021	NUM
etr-25392	352	19	)	)	PUNCT
etr-25392	352	20	/	/	SYM
etr-25392	352	21	events	event	NOUN
etr-25392	352	22	and	and	CCONJ
etr-25392	352	23	tourism	tourism	NOUN
etr-25392	352	24	review	review	NOUN
etr-25392	352	25	,	,	PUNCT
etr-25392	352	26	4(1	4(1	NOUN
etr-25392	352	27	)	)	PUNCT
etr-25392	352	28	,	,	PUNCT
etr-25392	352	29	14	14	NUM
etr-25392	352	30	-	-	SYM
etr-25392	352	31	29	29	NUM
etr-25392	352	32	.	.	PUNCT
etr-25392	352	33	29	29	NUM
etr-25392	352	34	events	event	NOUN
etr-25392	352	35	and	and	CCONJ
etr-25392	352	36	tourism	tourism	NOUN
etr-25392	352	37	review	review	NOUN
etr-25392	352	38	vol	vol	NOUN
etr-25392	352	39	.	.	PROPN
etr-25392	352	40	4	4	NUM
etr-25392	352	41	no	no	NOUN
etr-25392	352	42	.	.	NOUN
etr-25392	352	43	1	1	NUM
etr-25392	352	44	(	(	PUNCT
etr-25392	352	45	2021	2021	NUM
etr-25392	352	46	)	)	PUNCT
etr-25392	352	47	,	,	PUNCT
etr-25392	352	48	14	14	NUM
etr-25392	352	49	-	-	SYM
etr-25392	352	50	29	29	NUM
etr-25392	352	51	,	,	PUNCT
etr-25392	352	52	doi	doi	NOUN
etr-25392	352	53	:	:	PUNCT
etr-25392	352	54	10.18060/25392	10.18060/25392	NUM
etr-25392	352	55	copyright	copyright	NOUN
etr-25392	352	56	©	©	PROPN
etr-25392	352	57	2021	2021	NUM
etr-25392	352	58	siriporn	siriporn	ADJ
etr-25392	352	59	mcdowall	mcdowall	NOUN
etr-25392	352	60	and	and	CCONJ
etr-25392	352	61	weijia	weijia	PROPN
etr-25392	352	62	jia	jia	PROPN
etr-25392	353	1	this	this	DET
etr-25392	353	2	work	work	NOUN
etr-25392	353	3	is	be	AUX
etr-25392	353	4	licensed	license	VERB
etr-25392	353	5	under	under	ADP
etr-25392	353	6	a	a	DET
etr-25392	353	7	creative	creative	ADJ
etr-25392	353	8	commons	common	NOUN
etr-25392	353	9	attribution	attribution	NOUN
etr-25392	353	10	4.0	4.0	NUM
etr-25392	353	11	international	international	ADJ
etr-25392	353	12	license	license	NOUN
etr-25392	353	13	.	.	PUNCT
etr-25392	354	1	its	its	PRON
etr-25392	354	2	implications	implication	NOUN
etr-25392	354	3	for	for	ADP
etr-25392	354	4	future	future	ADJ
etr-25392	354	5	research	research	NOUN
etr-25392	354	6	.	.	PUNCT
etr-25392	355	1	journal	journal	NOUN
etr-25392	355	2	of	of	ADP
etr-25392	355	3	marketing	marketing	NOUN
etr-25392	355	4	,	,	PUNCT
etr-25392	355	5	10(1	10(1	NUM
etr-25392	355	6	)	)	PUNCT
etr-25392	355	7	,	,	PUNCT
etr-25392	355	8	41	41	NUM
etr-25392	355	9	-	-	SYM
etr-25392	355	10	50	50	NUM
etr-25392	355	11	.	.	PUNCT
etr-25392	356	1	parasuraman	parasuraman	NOUN
etr-25392	356	2	,	,	PUNCT
etr-25392	356	3	a.	a.	PROPN
etr-25392	356	4	,	,	PUNCT
etr-25392	356	5	zeithaml	zeithaml	PROPN
etr-25392	356	6	,	,	PUNCT
etr-25392	356	7	v.	v.	PROPN
etr-25392	356	8	a.	a.	PROPN
etr-25392	356	9	,	,	PUNCT
etr-25392	356	10	&	&	CCONJ
etr-25392	356	11	berry	berry	PROPN
etr-25392	356	12	,	,	PUNCT
etr-25392	356	13	l.	l.	PROPN
etr-25392	356	14	l.	l.	PROPN
etr-25392	356	15	(	(	PUNCT
etr-25392	356	16	1988	1988	NUM
etr-25392	356	17	)	)	PUNCT
etr-25392	356	18	.	.	PUNCT
etr-25392	357	1	servqual	servqual	ADJ
etr-25392	357	2	:	:	PUNCT
etr-25392	357	3	a	a	DET
etr-25392	357	4	multiple	multiple	ADJ
etr-25392	357	5	-	-	PUNCT
etr-25392	357	6	item	item	NOUN
etr-25392	357	7	scale	scale	NOUN
etr-25392	357	8	for	for	ADP
etr-25392	357	9	measuring	measure	VERB
etr-25392	357	10	consumer	consumer	NOUN
etr-25392	357	11	perception	perception	NOUN
etr-25392	357	12	of	of	ADP
etr-25392	357	13	service	service	NOUN
etr-25392	357	14	quality	quality	NOUN
etr-25392	357	15	.	.	PUNCT
etr-25392	358	1	journal	journal	NOUN
etr-25392	358	2	of	of	ADP
etr-25392	358	3	retailing	retailing	NOUN
etr-25392	358	4	,	,	PUNCT
etr-25392	358	5	64(1	64(1	NUM
etr-25392	358	6	)	)	PUNCT
etr-25392	358	7	,	,	PUNCT
etr-25392	358	8	12	12	NUM
etr-25392	358	9	-	-	SYM
etr-25392	358	10	40	40	NUM
etr-25392	358	11	.	.	PUNCT
etr-25392	359	1	perlik	perlik	PROPN
etr-25392	359	2	,	,	PUNCT
etr-25392	359	3	a.	a.	NOUN
etr-25392	359	4	(	(	PUNCT
etr-25392	359	5	february	february	PROPN
etr-25392	359	6	15	15	NUM
etr-25392	359	7	,	,	PUNCT
etr-25392	359	8	2003	2003	NUM
etr-25392	359	9	)	)	PUNCT
etr-25392	359	10	.	.	PUNCT
etr-25392	360	1	high	high	ADJ
etr-25392	360	2	fidelity	fidelity	PROPN
etr-25392	360	3	:	:	PUNCT
etr-25392	360	4	exclusive	exclusive	ADJ
etr-25392	360	5	r	r	NOUN
etr-25392	360	6	&	&	CCONJ
etr-25392	360	7	i	i	PRON
etr-25392	360	8	research	research	NOUN
etr-25392	360	9	reveals	reveal	VERB
etr-25392	360	10	what	what	PRON
etr-25392	360	11	draws	draw	VERB
etr-25392	360	12	loyal	loyal	ADJ
etr-25392	360	13	customers	customer	NOUN
etr-25392	360	14	and	and	CCONJ
etr-25392	360	15	what	what	PRON
etr-25392	360	16	drives	drive	VERB
etr-25392	360	17	them	they	PRON
etr-25392	360	18	away	away	ADV
etr-25392	360	19	.	.	PUNCT
etr-25392	361	1	restaurant	restaurant	NOUN
etr-25392	361	2	&	&	CCONJ
etr-25392	361	3	institutions	institution	NOUN
etr-25392	361	4	,	,	PUNCT
etr-25392	361	5	113(4	113(4	NUM
etr-25392	361	6	)	)	PUNCT
etr-25392	361	7	,	,	PUNCT
etr-25392	361	8	44	44	NUM
etr-25392	361	9	-	-	SYM
etr-25392	361	10	45	45	NUM
etr-25392	361	11	,	,	PUNCT
etr-25392	361	12	48	48	NUM
etr-25392	361	13	-	-	SYM
etr-25392	361	14	50	50	NUM
etr-25392	361	15	.	.	PUNCT
etr-25392	362	1	qin	qin	PROPN
etr-25392	362	2	,	,	PUNCT
etr-25392	362	3	h.	h.	PROPN
etr-25392	362	4	,	,	PUNCT
etr-25392	362	5	&	&	CCONJ
etr-25392	362	6	prybutok	prybutok	PROPN
etr-25392	362	7	,	,	PUNCT
etr-25392	362	8	v.r	v.r	PROPN
etr-25392	362	9	.	.	PROPN
etr-25392	362	10	(	(	PUNCT
etr-25392	362	11	2008	2008	NUM
etr-25392	362	12	)	)	PUNCT
etr-25392	362	13	.	.	PUNCT
etr-25392	363	1	determinants	determinant	NOUN
etr-25392	363	2	of	of	ADP
etr-25392	363	3	customer	customer	NOUN
etr-25392	363	4	-	-	PUNCT
etr-25392	363	5	perceived	perceive	VERB
etr-25392	363	6	service	service	NOUN
etr-25392	363	7	quality	quality	NOUN
etr-25392	363	8	in	in	ADP
etr-25392	363	9	fast	fast	ADJ
etr-25392	363	10	food	food	NOUN
etr-25392	363	11	restaurants	restaurant	NOUN
etr-25392	363	12	and	and	CCONJ
etr-25392	363	13	their	their	PRON
etr-25392	363	14	relationship	relationship	NOUN
etr-25392	363	15	to	to	ADP
etr-25392	363	16	customer	customer	NOUN
etr-25392	363	17	satisfaction	satisfaction	NOUN
etr-25392	363	18	and	and	CCONJ
etr-25392	363	19	behavioral	behavioral	ADJ
etr-25392	363	20	intentions	intention	NOUN
etr-25392	363	21	.	.	PUNCT
etr-25392	364	1	the	the	DET
etr-25392	364	2	quality	quality	NOUN
etr-25392	364	3	management	management	NOUN
etr-25392	364	4	journal	journal	NOUN
etr-25392	364	5	,	,	PUNCT
etr-25392	364	6	15(2	15(2	NUM
etr-25392	364	7	)	)	PUNCT
etr-25392	364	8	,	,	PUNCT
etr-25392	364	9	3550	3550	NUM
etr-25392	364	10	.	.	PUNCT
etr-25392	365	1	qin	qin	PROPN
etr-25392	365	2	,	,	PUNCT
etr-25392	365	3	h.	h.	PROPN
etr-25392	365	4	,	,	PUNCT
etr-25392	365	5	&	&	CCONJ
etr-25392	365	6	prybutok	prybutok	PROPN
etr-25392	365	7	,	,	PUNCT
etr-25392	365	8	v.r	v.r	PROPN
etr-25392	365	9	.	.	PROPN
etr-25392	365	10	(	(	PUNCT
etr-25392	365	11	2009	2009	NUM
etr-25392	365	12	)	)	PUNCT
etr-25392	365	13	.	.	PUNCT
etr-25392	366	1	service	service	NOUN
etr-25392	366	2	quality	quality	NOUN
etr-25392	366	3	,	,	PUNCT
etr-25392	366	4	customer	customer	NOUN
etr-25392	366	5	satisfaction	satisfaction	NOUN
etr-25392	366	6	,	,	PUNCT
etr-25392	366	7	and	and	CCONJ
etr-25392	366	8	behavioral	behavioral	ADJ
etr-25392	366	9	intentions	intention	NOUN
etr-25392	366	10	in	in	ADP
etr-25392	366	11	fast	fast	ADJ
etr-25392	366	12	-	-	PUNCT
etr-25392	366	13	food	food	NOUN
etr-25392	366	14	restaurants	restaurant	NOUN
etr-25392	366	15	.	.	PUNCT
etr-25392	367	1	international	international	ADJ
etr-25392	367	2	journal	journal	NOUN
etr-25392	367	3	of	of	ADP
etr-25392	367	4	quality	quality	NOUN
etr-25392	367	5	and	and	CCONJ
etr-25392	367	6	service	service	NOUN
etr-25392	367	7	sciences	science	NOUN
etr-25392	367	8	,	,	PUNCT
etr-25392	367	9	1(1	1(1	NUM
etr-25392	367	10	)	)	PUNCT
etr-25392	367	11	,	,	PUNCT
etr-25392	367	12	7895	7895	NUM
etr-25392	367	13	.	.	PUNCT
etr-25392	368	1	reichheld	reichheld	PROPN
etr-25392	368	2	,	,	PUNCT
etr-25392	368	3	f.	f.	PROPN
etr-25392	368	4	f.	f.	PROPN
etr-25392	368	5	,	,	PUNCT
etr-25392	368	6	&	&	CCONJ
etr-25392	368	7	sasser	sasser	PROPN
etr-25392	368	8	,	,	PUNCT
etr-25392	368	9	w.	w.	PROPN
etr-25392	368	10	e.	e.	PROPN
etr-25392	368	11	,	,	PUNCT
etr-25392	368	12	jr	jr	PROPN
etr-25392	368	13	.	.	PROPN
etr-25392	368	14	(	(	PUNCT
etr-25392	368	15	1990	1990	NUM
etr-25392	368	16	)	)	PUNCT
etr-25392	368	17	.	.	PUNCT
etr-25392	369	1	zero	zero	NUM
etr-25392	369	2	defections	defection	NOUN
etr-25392	369	3	:	:	PUNCT
etr-25392	369	4	quality	quality	NOUN
etr-25392	369	5	comes	come	VERB
etr-25392	369	6	to	to	ADP
etr-25392	369	7	services	service	NOUN
etr-25392	369	8	.	.	PUNCT
etr-25392	370	1	harvard	harvard	PROPN
etr-25392	370	2	business	business	PROPN
etr-25392	370	3	review	review	PROPN
etr-25392	370	4	,	,	PUNCT
etr-25392	370	5	68(1	68(1	NOUN
etr-25392	370	6	)	)	PUNCT
etr-25392	370	7	,	,	PUNCT
etr-25392	370	8	105	105	NUM
etr-25392	370	9	-	-	SYM
etr-25392	370	10	111	111	NUM
etr-25392	370	11	taylor	taylor	PROPN
etr-25392	370	12	,	,	PUNCT
etr-25392	370	13	s.	s.	PROPN
etr-25392	370	14	(	(	PUNCT
etr-25392	370	15	1994	1994	NUM
etr-25392	370	16	)	)	PUNCT
etr-25392	370	17	.	.	PUNCT
etr-25392	371	1	waiting	wait	VERB
etr-25392	371	2	for	for	ADP
etr-25392	371	3	service	service	NOUN
etr-25392	371	4	:	:	PUNCT
etr-25392	371	5	the	the	DET
etr-25392	371	6	relationship	relationship	NOUN
etr-25392	371	7	between	between	ADP
etr-25392	371	8	delays	delay	NOUN
etr-25392	371	9	and	and	CCONJ
etr-25392	371	10	evaluations	evaluation	NOUN
etr-25392	371	11	of	of	ADP
etr-25392	371	12	services	service	NOUN
etr-25392	371	13	.	.	PUNCT
etr-25392	372	1	journal	journal	NOUN
etr-25392	372	2	of	of	ADP
etr-25392	372	3	marketing	marketing	NOUN
etr-25392	372	4	,	,	PUNCT
etr-25392	372	5	58(2	58(2	NUM
etr-25392	372	6	)	)	PUNCT
etr-25392	372	7	,	,	PUNCT
etr-25392	372	8	56	56	NUM
etr-25392	372	9	-	-	SYM
etr-25392	372	10	69	69	NUM
etr-25392	372	11	.	.	PUNCT
etr-25392	373	1	walker	walker	PROPN
etr-25392	373	2	,	,	PUNCT
etr-25392	373	3	j.	j.	PROPN
etr-25392	373	4	r.	r.	PROPN
etr-25392	373	5	(	(	PUNCT
etr-25392	373	6	2017	2017	NUM
etr-25392	373	7	)	)	PUNCT
etr-25392	373	8	.	.	PUNCT
etr-25392	374	1	introduction	introduction	NOUN
etr-25392	374	2	to	to	ADP
etr-25392	374	3	hospitality	hospitality	NOUN
etr-25392	374	4	(	(	PUNCT
etr-25392	374	5	7thed	7thed	NUM
etr-25392	374	6	.	.	NUM
etr-25392	374	7	)	)	PUNCT
etr-25392	374	8	.	.	PUNCT
etr-25392	375	1	upper	upper	ADJ
etr-25392	375	2	saddle	saddle	PROPN
etr-25392	375	3	river	river	NOUN
etr-25392	375	4	,	,	PUNCT
etr-25392	375	5	new	new	PROPN
etr-25392	375	6	jersey	jersey	PROPN
etr-25392	375	7	:	:	PUNCT
etr-25392	375	8	pearson	pearson	PROPN
etr-25392	375	9	prentice	prentice	PROPN
etr-25392	375	10	hall	hall	PROPN
etr-25392	375	11	.	.	PUNCT
etr-25392	376	1	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN