id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
eblip-10414	Kelly, Kate	Adaptation of Impact Questions from an Existing Toolkit Provided Clear Assessment of Valued Service Elements and Desirable Service Improvements in a Primary Health Care Library and Information Service	2011.0	3	.pdf	application/pdf	1102	51	46	While at first glance this research may seem specific to the commissioning agency, KRIS, it is relevant to all those with an interest in measuring and defining the impact and effectiveness of library and information services, particularly in clinical settings. The questionnaire asked participants to reflect on the most recent time they had used KRIS services and provide details on the purpose of use, what elements of the service they used, satisfaction with the service or the information provided, the immediate impact on their work, and its probable contribution to future work.	cache/eblip-10414.pdf	txt/eblip-10414.txt