id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
eblip-229	Furlan, Wendy	Virtual Racism Rears its Head: Uncovering Librarian Bias in E-mail Reference Services	2007.0	4	.pdf	application/pdf	1839	80	44	The length (number of words) of  replies also indicated a differing level of  service with Mary (Caucasian/Christian)  and Moshe receiving far lengthier responses  than the other 4 personas.  Number of replies  (including automatic replies) was examined  in comparison with the number of replies  which answered the question, and again  indicated Mary and Moshe were receiving a  better level of service.    	cache/eblip-229.pdf	txt/eblip-229.txt