id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
eblip-24954	Scales, B. Jane; Turner-Rahman, Lipi; Hao, Feng	A Holistic Look at Reference Statistics: Whither Librarians?	2015.0		.htm	text/html	4362	206	53	Table 4  Monthly Averages of reference desk questions and office questions by READ values, 2012-2014 Reference Desk Questions   READ Values Monthly READ Value Averages for 2012 Monthly READ Value Averages for 2013 Monthly READ Value Averages for 2014 1 187 (37%) 287 (40%) 248 (44%) 2 161 (32%) 252 (35%) 179 (31%) 3 125 (25%) 160 (22%) 127 (22%) 4 30 (6%) 24 (3%) 14 (2%) 5 6 (1%) 2 (0%) 1 (0%) 6 0 0 0 Office Questions 1 33 (30%) 4 (5%) 5 (5%) 2 27 (25%) 22 (26%) 25 (27%) 3 38 (35%) 43 (51%) 47 (51%) 4 9 (8%) 12 (14%) 12 (13%) 5 2 (2%) 3 (4%) 3 (3%) 6 0 0 0     Table 5 Monthly Averages of Question Types at the Terrell Reference Desk and Librarian Offices January 2012-December 2014 Reference Desk Monthly Averages for 2012 Monthly Averages for 2013 Monthly Averages for 2014 Policy 12 (1%) 32 (4%) 13 (2%) In which location(s) are the librarians most needed to answer reference questions, and how does the data show this?”   Literature Review   There is little debate that academic library reference services have changed in the last several years.	cache/eblip-24954.htm	txt/eblip-24954.txt