id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
eblip-27269	Baumgart, Steven; Carrillo, Erin; Schmidli, Laura	Iterative Chat Transcript Analysis: Making Meaning from Existing Data	2016.0		.htm	text/html	5047	263	50	The code library_specific also had moderate reliability and was used to mark patron questions requiring specific knowledge from a subject specialist or specific library.     Abstract   Objective – In order to better contextualize library data about patron satisfaction with reference services, we analyzed an existing corpus of chat transcripts.	cache/eblip-27269.htm	txt/eblip-27269.txt