id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
eblip-28653	Sullo, Elaine	Chat Transcript Analysis Reveals that Undergraduate Students are Open to Instruction, While Instructors and Librarians Care About Supporting Student Learning	2017.0		.htm	text/html	1192	46	35	The value of chat reference services: A pilot study. Additionally, study results led the authors to conclude that chat reference services could be better marketed; some students were unaware of the extent of the chat service or that it existed at all.  	cache/eblip-28653.htm	txt/eblip-28653.txt