id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
eblip-29540	Kaari, Jennifer	Academic Library Patrons Value Personalized Attention and Subject Matter Expertise in Reference Consultations	2019.0		.htm	text/html	1076	55	39	Further research is suggested to determine the value of consultations for distance or online students, to ensure that reference consultations services are sustainable, and to further examine student’s emotive reactions to the consultation experience.   Despite the limitations, this study adds insight to patron’s experiences with reference consultations and potentially opens up new areas to examine in terms of both analyzing patron experience and marketing of consultation services.	cache/eblip-29540.htm	txt/eblip-29540.txt