id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
eblip-29728		eblip-29728			.htm	text/html	2048	86	49	Student workers responding to a survey after the spring 2020 refresher training indicated that they appreciated the evidence of the impact of their work on positive patron response. Gathering and sharing evidence based data from these various assessment tools was the key to reinforce positive customer service habits, inspire student workers to make connections with patrons, and remind them of their critical role in the library.  	cache/eblip-29728.htm	txt/eblip-29728.txt