id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
eblip-30084	Bridgeman, Matthew	A Case Study on How Reference Staffing and Visibility Models Impact Patron Behaviors	2022.0		.htm	text/html	1071	51	44	Methods – Analysis of two years of service transaction data (July 2015 to June 2017) recorded by librarians using the reference analytics module of Springshare’s LibAnswers at three locations (virtual 24/7 chat and two libraries with different physical locations, such as centrally-located or harder-to-find service points) for three kinds of reference service modes: chat, fully-staffed in-person services, and occasional “on-call” services. Are reference services dead?	cache/eblip-30084.htm	txt/eblip-30084.txt