id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
eblip-30085	Goldstein, Scott	Uneven Adherence to Professional Guidelines and Potential Ethnic Bias in Service Provision Evidenced in Virtual Reference Service Interactions	2022.0		.htm	text/html	1423	69	48	Colour blind: Investigating the racial bias of virtual reference services in English academic libraries. The results point to a greater need for librarians to follow best practice in virtual reference services.	cache/eblip-30085.htm	txt/eblip-30085.txt