id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
eblip-30426	Grams, Kathy	Differences Between the Perception and Use of Virtual Reference Services for Complex Questions 	2023.0		.htm	text/html	1852	92	51	Design – Multimodal research that includes a descriptive summary of user perspectives of virtual reference tools and a descriptive and correlation analysis of question categories (complexity, reference interview, question category, and instruction) compared to the type of virtual reference.   The authors mention that the use of all virtual tools increased during the pandemic, staffing virtual reference was reevaluated, and that there was a need to make virtual references more visible.	cache/eblip-30426.htm	txt/eblip-30426.txt