id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
eblip-30430	Kaplan, Samantha	Hong Kong Students Consider Virtual Reference a Vital Service and It Can Aid in Many Stages of Learning 	2023.0		.htm	text/html	1067	51	42	Conclusion – VRS provided via instant messaging is a valued service for students, but libraries, library websites, and librarians can all work to improve awareness of the option and possible uses. WhatsApp VRS is particularly valuable for students who may find other modes intimidating, overly formal, or inaccessible due to time constraints.	cache/eblip-30430.htm	txt/eblip-30430.txt