id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
eblip-6348	Stoffel, Bruce	Services in a Changing Academic Library: Patron Feedback and Library Response	2009.0	4	.pdf	application/pdf	2105	99	50	Because  opportunities to conduct campus‐wide  surveys are limited, we took this opportunity  to also ask questions about research behaviour  and library services other than reference.    Regarding reference, we asked  which reference services respondents were  aware of and used, the reasons why  respondents asked for help from library staff,  and how satisfied they were with assistance  they received.	cache/eblip-6348.pdf	txt/eblip-6348.txt