id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
eblip-65	Hall, Stephanie Jane	Communication Breakdown: Librarian and Student Approaches to Virtual Reference Differ	2006.0	3	.pdf	application/pdf	1067	40	36	In addition, librarians  were found to be frequently too quick to  refer students to a tutor, when a query  might have been better answered as a  reference question.    One suggested  way to alleviate the disconnect between  librarians and students was to involve  students in the planning of the services.	cache/eblip-65.pdf	txt/eblip-65.txt