id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
eblip-7641	Merkley, Cari	An Awareness of Library Patrons’ Social Styles May Play a Role in Librarians’ Satisfaction with the Reference Interview	2010.0	4	.pdf	application/pdf	1754	73	44	Exploiting the social style of patrons to improve their satisfaction with the  reference interview.  Patrons who were “more responsive” and  “less assertive” were determined to be  amiable; and expressives were those who were  “more responsive” and “more assertive” (p.  128).	cache/eblip-7641.pdf	txt/eblip-7641.txt