id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
eblip-8866	Tewell, Eamon C.	Accurate Answers to Reference Queries May Be Provided Less Frequently Than Expected	2010.0	5	.pdf	application/pdf	2317	138	43	The continuing debate on library reference service: A mini- symposium. In practice, a number of other factors not addressed by accuracy contribute to excellent service from the user’s perspective. • Not all varieties of reference questions are represented by the factual and bibliographic queries posed.	cache/eblip-8866.pdf	txt/eblip-8866.txt