id sid tid token lemma pos eblip-19650 1 1 conference conference NOUN eblip-19650 1 2 paper paper NOUN eblip-19650 1 3     SPACE eblip-19650 1 4 building building NOUN eblip-19650 1 5 scorecards scorecard NOUN eblip-19650 1 6 in in ADP eblip-19650 1 7 academic academic ADJ eblip-19650 1 8 research research NOUN eblip-19650 1 9 libraries library NOUN eblip-19650 1 10 : : PUNCT eblip-19650 1 11 performance performance NOUN eblip-19650 1 12 measurement measurement NOUN eblip-19650 1 13 and and CCONJ eblip-19650 1 14 organizational organizational ADJ eblip-19650 1 15 issues issue NOUN eblip-19650 1 16     SPACE eblip-19650 1 17 vivian vivian PROPN eblip-19650 1 18 lewis lewis PROPN eblip-19650 1 19 acting acting PROPN eblip-19650 1 20 university university PROPN eblip-19650 1 21 librarian librarian PROPN eblip-19650 1 22 mcmaster mcmaster PROPN eblip-19650 1 23 university university PROPN eblip-19650 1 24 hamilton hamilton PROPN eblip-19650 1 25 , , PUNCT eblip-19650 1 26 ontario ontario PROPN eblip-19650 1 27 , , PUNCT eblip-19650 1 28 canada canada PROPN eblip-19650 1 29 email email NOUN eblip-19650 1 30 : : PUNCT eblip-19650 1 31 lewisvm@mcmaster.ca lewisvm@mcmaster.ca NOUN eblip-19650 1 32     SPACE eblip-19650 1 33 steve steve PROPN eblip-19650 1 34 hiller hiller PROPN eblip-19650 1 35 director director NOUN eblip-19650 1 36 of of ADP eblip-19650 1 37 assessment assessment NOUN eblip-19650 1 38 and and CCONJ eblip-19650 1 39 planning planning NOUN eblip-19650 1 40 university university PROPN eblip-19650 1 41 of of ADP eblip-19650 1 42 washington washington PROPN eblip-19650 1 43 libraries libraries PROPN eblip-19650 1 44 seattle seattle PROPN eblip-19650 1 45 , , PUNCT eblip-19650 1 46 washington washington PROPN eblip-19650 1 47 , , PUNCT eblip-19650 1 48 united united PROPN eblip-19650 1 49 states states PROPN eblip-19650 1 50 of of ADP eblip-19650 1 51 america america PROPN eblip-19650 1 52 email email NOUN eblip-19650 1 53 : : PUNCT eblip-19650 1 54 hiller@u.washington.edu hiller@u.washington.edu PROPN eblip-19650 1 55     SPACE eblip-19650 1 56 elizabeth elizabeth PROPN eblip-19650 1 57 mengel mengel PROPN eblip-19650 1 58 associate associate NOUN eblip-19650 1 59 director director NOUN eblip-19650 1 60 , , PUNCT eblip-19650 1 61 scholarly scholarly ADJ eblip-19650 1 62 resources resource NOUN eblip-19650 1 63 and and CCONJ eblip-19650 1 64 special special ADJ eblip-19650 1 65 collections collection NOUN eblip-19650 1 66 the the DET eblip-19650 1 67 sheridan sheridan PROPN eblip-19650 1 68 libraries libraries PROPN eblip-19650 1 69 johns johns PROPN eblip-19650 1 70 hopkins hopkins PROPN eblip-19650 1 71 university university PROPN eblip-19650 1 72 baltimore baltimore PROPN eblip-19650 1 73 , , PUNCT eblip-19650 1 74 maryland maryland PROPN eblip-19650 1 75 , , PUNCT eblip-19650 1 76 united united PROPN eblip-19650 1 77 states states PROPN eblip-19650 1 78 of of ADP eblip-19650 1 79 america america PROPN eblip-19650 1 80 email email NOUN eblip-19650 1 81 : : PUNCT eblip-19650 1 82 emengel@jhu.edu emengel@jhu.edu PROPN eblip-19650 1 83     SPACE eblip-19650 1 84 donna donna PROPN eblip-19650 1 85 tolson tolson PROPN eblip-19650 1 86 director director NOUN eblip-19650 1 87 of of ADP eblip-19650 1 88 strategic strategic ADJ eblip-19650 1 89 assessment assessment NOUN eblip-19650 1 90 services service NOUN eblip-19650 1 91 university university PROPN eblip-19650 1 92 of of ADP eblip-19650 1 93 virginia virginia PROPN eblip-19650 1 94 library library PROPN eblip-19650 1 95 charlottesville charlottesville PROPN eblip-19650 1 96 , , PUNCT eblip-19650 1 97 virginia virginia PROPN eblip-19650 1 98 , , PUNCT eblip-19650 1 99 united united PROPN eblip-19650 1 100 states states PROPN eblip-19650 1 101 of of ADP eblip-19650 1 102 america america PROPN eblip-19650 1 103 email email NOUN eblip-19650 1 104 : : PUNCT eblip-19650 1 105 djt5k@virginia.edu djt5k@virginia.edu X eblip-19650 1 106             SPACE eblip-19650 1 107 2013 2013 NUM eblip-19650 1 108 lewis lewis PROPN eblip-19650 1 109 , , PUNCT eblip-19650 1 110 hiller hiller NOUN eblip-19650 1 111 , , PUNCT eblip-19650 1 112 mengel mengel NOUN eblip-19650 1 113 , , PUNCT eblip-19650 1 114 and and CCONJ eblip-19650 1 115 tolson tolson PROPN eblip-19650 1 116 . . PUNCT eblip-19650 2 1 this this PRON eblip-19650 2 2 is be AUX eblip-19650 2 3 an an DET eblip-19650 2 4 open open ADJ eblip-19650 2 5 access access NOUN eblip-19650 2 6 article article NOUN eblip-19650 2 7 distributed distribute VERB eblip-19650 2 8 under under ADP eblip-19650 2 9 the the DET eblip-19650 2 10 terms term NOUN eblip-19650 2 11 of of ADP eblip-19650 2 12 the the DET eblip-19650 2 13 creative creative ADJ eblip-19650 2 14 commons‐attribution‐noncommercial‐share commons‐attribution‐noncommercial‐share PROPN eblip-19650 2 15 alike alike ADJ eblip-19650 2 16 license license VERB eblip-19650 2 17 2.5 2.5 NUM eblip-19650 2 18 canada canada PROPN eblip-19650 2 19 ( ( PUNCT eblip-19650 2 20 http://creativecommons.org/licenses/by-nc-sa/2.5/ca/ http://creativecommons.org/licenses/by-nc-sa/2.5/ca/ PROPN eblip-19650 2 21 ) ) PUNCT eblip-19650 2 22 , , PUNCT eblip-19650 2 23 which which PRON eblip-19650 2 24 permits permit VERB eblip-19650 2 25 unrestricted unrestricted ADJ eblip-19650 2 26 use use NOUN eblip-19650 2 27 , , PUNCT eblip-19650 2 28 distribution distribution NOUN eblip-19650 2 29 , , PUNCT eblip-19650 2 30 and and CCONJ eblip-19650 2 31 reproduction reproduction NOUN eblip-19650 2 32 in in ADP eblip-19650 2 33 any any DET eblip-19650 2 34 medium medium NOUN eblip-19650 2 35 , , PUNCT eblip-19650 2 36 provided provide VERB eblip-19650 2 37 the the DET eblip-19650 2 38 original original ADJ eblip-19650 2 39 work work NOUN eblip-19650 2 40 is be AUX eblip-19650 2 41 properly properly ADV eblip-19650 2 42 attributed attribute VERB eblip-19650 2 43 , , PUNCT eblip-19650 2 44 not not PART eblip-19650 2 45 used use VERB eblip-19650 2 46 for for ADP eblip-19650 2 47 commercial commercial ADJ eblip-19650 2 48 purposes purpose NOUN eblip-19650 2 49 , , PUNCT eblip-19650 2 50 and and CCONJ eblip-19650 2 51 , , PUNCT eblip-19650 2 52 if if SCONJ eblip-19650 2 53 transformed transform VERB eblip-19650 2 54 , , PUNCT eblip-19650 2 55 the the DET eblip-19650 2 56 resulting result VERB eblip-19650 2 57 work work NOUN eblip-19650 2 58 is be AUX eblip-19650 2 59 redistributed redistribute VERB eblip-19650 2 60 under under ADP eblip-19650 2 61 the the DET eblip-19650 2 62 same same ADJ eblip-19650 2 63 or or CCONJ eblip-19650 2 64 similar similar ADJ eblip-19650 2 65 license license NOUN eblip-19650 2 66 to to ADP eblip-19650 2 67 this this DET eblip-19650 2 68 one one NUM eblip-19650 2 69 . . PUNCT eblip-19650 2 70     SPACE eblip-19650 3 1 abstract abstract ADJ eblip-19650 3 2     SPACE eblip-19650 3 3 objective objective NOUN eblip-19650 3 4 – – PUNCT eblip-19650 3 5 this this DET eblip-19650 3 6 paper paper NOUN eblip-19650 3 7 describes describe VERB eblip-19650 3 8 the the DET eblip-19650 3 9 experiences experience NOUN eblip-19650 3 10 of of ADP eblip-19650 3 11 four four NUM eblip-19650 3 12 prominent prominent ADJ eblip-19650 3 13 north north ADJ eblip-19650 3 14 american american ADJ eblip-19650 3 15 research research NOUN eblip-19650 3 16 libraries library NOUN eblip-19650 3 17 as as SCONJ eblip-19650 3 18 they they PRON eblip-19650 3 19 implemented implement VERB eblip-19650 3 20 balanced balanced ADJ eblip-19650 3 21 scorecards scorecard NOUN eblip-19650 3 22 as as ADP eblip-19650 3 23 part part NOUN eblip-19650 3 24 of of ADP eblip-19650 3 25 a a DET eblip-19650 3 26 one one NUM eblip-19650 3 27 - - PUNCT eblip-19650 3 28 year year NOUN eblip-19650 3 29 initiative initiative NOUN eblip-19650 3 30 facilitated facilitate VERB eblip-19650 3 31 by by ADP eblip-19650 3 32 the the DET eblip-19650 3 33 association association NOUN eblip-19650 3 34 of of ADP eblip-19650 3 35 research research NOUN eblip-19650 3 36 libraries library NOUN eblip-19650 3 37 ( ( PUNCT eblip-19650 3 38 arl arl PROPN eblip-19650 3 39 ) ) PUNCT eblip-19650 3 40 . . PUNCT eblip-19650 4 1 the the DET eblip-19650 4 2 balanced balanced ADJ eblip-19650 4 3 scorecard scorecard NOUN eblip-19650 4 4 is be AUX eblip-19650 4 5 a a DET eblip-19650 4 6 widely widely ADV eblip-19650 4 7 accepted accept VERB eblip-19650 4 8 organizational organizational ADJ eblip-19650 4 9 performance performance NOUN eblip-19650 4 10 model model NOUN eblip-19650 4 11 that that PRON eblip-19650 4 12 ties tie VERB eblip-19650 4 13 strategy strategy NOUN eblip-19650 4 14 to to ADP eblip-19650 4 15 performance performance NOUN eblip-19650 4 16 in in ADP eblip-19650 4 17 four four NUM eblip-19650 4 18 areas area NOUN eblip-19650 4 19 : : PUNCT eblip-19650 4 20 finance finance NOUN eblip-19650 4 21 , , PUNCT eblip-19650 4 22 learning learning NOUN eblip-19650 4 23 and and CCONJ eblip-19650 4 24 growth growth NOUN eblip-19650 4 25 , , PUNCT eblip-19650 4 26 customers customer NOUN eblip-19650 4 27 , , PUNCT eblip-19650 4 28 and and CCONJ eblip-19650 4 29 internal internal ADJ eblip-19650 4 30 processes process NOUN eblip-19650 4 31 . . PUNCT eblip-19650 4 32     SPACE eblip-19650 4 33 methods method NOUN eblip-19650 4 34 – – PUNCT eblip-19650 4 35 four four NUM eblip-19650 4 36 universities university NOUN eblip-19650 4 37 participated participate VERB eblip-19650 4 38 in in ADP eblip-19650 4 39 the the DET eblip-19650 4 40 initiative initiative NOUN eblip-19650 4 41 : : PUNCT eblip-19650 4 42 johns johns PROPN eblip-19650 4 43 hopkins hopkins PROPN eblip-19650 4 44 university university PROPN eblip-19650 4 45 , , PUNCT eblip-19650 4 46 mcmaster mcmaster PROPN eblip-19650 4 47 university university PROPN eblip-19650 4 48 , , PUNCT eblip-19650 4 49 the the DET eblip-19650 4 50 university university PROPN eblip-19650 4 51 of of ADP eblip-19650 4 52 virginia virginia PROPN eblip-19650 4 53 , , PUNCT eblip-19650 4 54 and and CCONJ eblip-19650 4 55 the the DET eblip-19650 4 56 university university NOUN eblip-19650 4 57 of of ADP eblip-19650 4 58 washington washington PROPN eblip-19650 4 59 . . PUNCT eblip-19650 5 1 each each DET eblip-19650 5 2 university university NOUN eblip-19650 5 3 sent send VERB eblip-19650 5 4 a a DET eblip-19650 5 5 small small ADJ eblip-19650 5 6 group group NOUN eblip-19650 5 7 of of ADP eblip-19650 5 8 librarians librarian NOUN eblip-19650 5 9 to to PART eblip-19650 5 10 develop develop VERB eblip-19650 5 11 their their PRON eblip-19650 5 12 scorecard scorecard NOUN eblip-19650 5 13 initiatives initiative NOUN eblip-19650 5 14 and and CCONJ eblip-19650 5 15 identified identify VERB eblip-19650 5 16 a a DET eblip-19650 5 17 lead lead ADJ eblip-19650 5 18 member member NOUN eblip-19650 5 19 . . PUNCT eblip-19650 6 1 the the DET eblip-19650 6 2 four four NUM eblip-19650 6 3 teams team NOUN eblip-19650 6 4 met meet VERB eblip-19650 6 5 with with ADP eblip-19650 6 6 a a DET eblip-19650 6 7 consultant consultant NOUN eblip-19650 6 8 and and CCONJ eblip-19650 6 9 the the DET eblip-19650 6 10 arl arl PROPN eblip-19650 6 11 lead lead VERB eblip-19650 6 12 twice twice ADV eblip-19650 6 13 for for ADP eblip-19650 6 14 face face NOUN eblip-19650 6 15 - - PUNCT eblip-19650 6 16 to to ADP eblip-19650 6 17 - - PUNCT eblip-19650 6 18 face face NOUN eblip-19650 6 19 training training NOUN eblip-19650 6 20 in in ADP eblip-19650 6 21 using use VERB eblip-19650 6 22 the the DET eblip-19650 6 23 scorecard scorecard NOUN eblip-19650 6 24 . . PUNCT eblip-19650 7 1 participants participant NOUN eblip-19650 7 2 came come VERB eblip-19650 7 3 together together ADV eblip-19650 7 4 during during ADP eblip-19650 7 5 monthly monthly ADJ eblip-19650 7 6 phone phone NOUN eblip-19650 7 7 calls call NOUN eblip-19650 7 8 to to PART eblip-19650 7 9 review review VERB eblip-19650 7 10 progress progress NOUN eblip-19650 7 11 and and CCONJ eblip-19650 7 12 discuss discuss VERB eblip-19650 7 13 next next ADJ eblip-19650 7 14 steps step NOUN eblip-19650 7 15 . . PUNCT eblip-19650 8 1 additional additional ADJ eblip-19650 8 2 face face NOUN eblip-19650 8 3 - - PUNCT eblip-19650 8 4 to to ADP eblip-19650 8 5 - - PUNCT eblip-19650 8 6 face face NOUN eblip-19650 8 7 meetings meeting NOUN eblip-19650 8 8 were be AUX eblip-19650 8 9 held hold VERB eblip-19650 8 10 throughout throughout ADP eblip-19650 8 11 the the DET eblip-19650 8 12 year year NOUN eblip-19650 8 13 in in ADP eblip-19650 8 14 conjunction conjunction NOUN eblip-19650 8 15 with with ADP eblip-19650 8 16 major major ADJ eblip-19650 8 17 library library NOUN eblip-19650 8 18 conferences conference NOUN eblip-19650 8 19 . . PUNCT eblip-19650 8 20     SPACE eblip-19650 8 21 results result VERB eblip-19650 8 22 – – PUNCT eblip-19650 8 23 the the DET eblip-19650 8 24 process process NOUN eblip-19650 8 25 of of ADP eblip-19650 8 26 developing develop VERB eblip-19650 8 27 the the DET eblip-19650 8 28 scorecards scorecard NOUN eblip-19650 8 29 included include VERB eblip-19650 8 30 the the DET eblip-19650 8 31 following follow VERB eblip-19650 8 32 steps step NOUN eblip-19650 8 33 : : PUNCT eblip-19650 8 34 defining define VERB eblip-19650 8 35 a a DET eblip-19650 8 36 purpose purpose NOUN eblip-19650 8 37 statement statement NOUN eblip-19650 8 38 , , PUNCT eblip-19650 8 39 identifying identify VERB eblip-19650 8 40 strategic strategic ADJ eblip-19650 8 41 objectives objective NOUN eblip-19650 8 42 , , PUNCT eblip-19650 8 43 creating create VERB eblip-19650 8 44 a a DET eblip-19650 8 45 strategy strategy NOUN eblip-19650 8 46 map map NOUN eblip-19650 8 47 , , PUNCT eblip-19650 8 48 identifying identify VERB eblip-19650 8 49 measures measure NOUN eblip-19650 8 50 , , PUNCT eblip-19650 8 51 selecting select VERB eblip-19650 8 52 appropriate appropriate ADJ eblip-19650 8 53 measures measure NOUN eblip-19650 8 54 , , PUNCT eblip-19650 8 55 and and CCONJ eblip-19650 8 56 setting set VERB eblip-19650 8 57 targets target NOUN eblip-19650 8 58 . . PUNCT eblip-19650 9 1 many many ADJ eblip-19650 9 2 commonalities commonality NOUN eblip-19650 9 3 were be AUX eblip-19650 9 4 evident evident ADJ eblip-19650 9 5 in in ADP eblip-19650 9 6 the the DET eblip-19650 9 7 four four NUM eblip-19650 9 8 libraries library NOUN eblip-19650 9 9 ’ ' PUNCT eblip-19650 9 10 slates slate NOUN eblip-19650 9 11 of of ADP eblip-19650 9 12 strategic strategic ADJ eblip-19650 9 13 objectives objective NOUN eblip-19650 9 14 . . PUNCT eblip-19650 10 1 there there PRON eblip-19650 10 2 were be VERB eblip-19650 10 3 also also ADV eblip-19650 10 4 many many ADJ eblip-19650 10 5 commonalities commonality NOUN eblip-19650 10 6 among among ADP eblip-19650 10 7 measures measure NOUN eblip-19650 10 8 , , PUNCT eblip-19650 10 9 although although SCONJ eblip-19650 10 10 the the DET eblip-19650 10 11 number number NOUN eblip-19650 10 12 chosen choose VERB eblip-19650 10 13 by by ADP eblip-19650 10 14 each each DET eblip-19650 10 15 institution institution NOUN eblip-19650 10 16 varied vary VERB eblip-19650 10 17 significantly significantly ADV eblip-19650 10 18 , , PUNCT eblip-19650 10 19 from from ADP eblip-19650 10 20 26 26 NUM eblip-19650 10 21 to to ADP eblip-19650 10 22 48 48 NUM eblip-19650 10 23 . . PUNCT eblip-19650 10 24     SPACE eblip-19650 10 25 conclusion conclusion NOUN eblip-19650 10 26 – – PUNCT eblip-19650 10 27 the the DET eblip-19650 10 28 yearlong yearlong PROPN eblip-19650 10 29 arl arl PROPN eblip-19650 10 30 initiative initiative NOUN eblip-19650 10 31 met meet VERB eblip-19650 10 32 its its PRON eblip-19650 10 33 initial initial ADJ eblip-19650 10 34 objectives objective NOUN eblip-19650 10 35 . . PUNCT eblip-19650 11 1 the the DET eblip-19650 11 2 four four NUM eblip-19650 11 3 local local ADJ eblip-19650 11 4 implementations implementation NOUN eblip-19650 11 5 are be AUX eblip-19650 11 6 still still ADV eblip-19650 11 7 a a DET eblip-19650 11 8 work work NOUN eblip-19650 11 9 in in ADP eblip-19650 11 10 progress progress NOUN eblip-19650 11 11 , , PUNCT eblip-19650 11 12 but but CCONJ eblip-19650 11 13 the the DET eblip-19650 11 14 leads lead NOUN eblip-19650 11 15 are be AUX eblip-19650 11 16 fully fully ADV eblip-19650 11 17 trained train VERB eblip-19650 11 18 and and CCONJ eblip-19650 11 19 infrastructure infrastructure NOUN eblip-19650 11 20 is be AUX eblip-19650 11 21 in in ADP eblip-19650 11 22 place place NOUN eblip-19650 11 23 . . PUNCT eblip-19650 12 1 data datum NOUN eblip-19650 12 2 is be AUX eblip-19650 12 3 being be AUX eblip-19650 12 4 collected collect VERB eblip-19650 12 5 , , PUNCT eblip-19650 12 6 and and CCONJ eblip-19650 12 7 the the DET eblip-19650 12 8 leadership leadership NOUN eblip-19650 12 9 teams team NOUN eblip-19650 12 10 are be AUX eblip-19650 12 11 starting start VERB eblip-19650 12 12 to to PART eblip-19650 12 13 see see VERB eblip-19650 12 14 their their PRON eblip-19650 12 15 first first ADJ eblip-19650 12 16 deliverables deliverable NOUN eblip-19650 12 17 from from ADP eblip-19650 12 18 the the DET eblip-19650 12 19 process process NOUN eblip-19650 12 20 . . PUNCT eblip-19650 13 1 the the DET eblip-19650 13 2 high high ADJ eblip-19650 13 3 level level NOUN eblip-19650 13 4 of of ADP eblip-19650 13 5 commonality commonality NOUN eblip-19650 13 6 between between ADP eblip-19650 13 7 measures measure NOUN eblip-19650 13 8 proposed propose VERB eblip-19650 13 9 at at ADP eblip-19650 13 10 the the DET eblip-19650 13 11 four four NUM eblip-19650 13 12 sites site NOUN eblip-19650 13 13 suggests suggest VERB eblip-19650 13 14 that that SCONJ eblip-19650 13 15 a a DET eblip-19650 13 16 standardized standardized ADJ eblip-19650 13 17 slate slate NOUN eblip-19650 13 18 of of ADP eblip-19650 13 19 measures measure NOUN eblip-19650 13 20 is be AUX eblip-19650 13 21 viable viable ADJ eblip-19650 13 22 . . PUNCT eblip-19650 13 23     SPACE eblip-19650 14 1 introduction introduction NOUN eblip-19650 14 2     SPACE eblip-19650 14 3 a a DET eblip-19650 14 4 strategy strategy NOUN eblip-19650 14 5 without without ADP eblip-19650 14 6 measures measure NOUN eblip-19650 14 7 is be AUX eblip-19650 14 8 just just ADV eblip-19650 14 9 a a DET eblip-19650 14 10 wish wish NOUN eblip-19650 14 11 and and CCONJ eblip-19650 14 12 measures measure NOUN eblip-19650 14 13 that that PRON eblip-19650 14 14 are be AUX eblip-19650 14 15 not not PART eblip-19650 14 16 aligned align VERB eblip-19650 14 17 with with ADP eblip-19650 14 18 strategy strategy NOUN eblip-19650 14 19 are be AUX eblip-19650 14 20 a a DET eblip-19650 14 21 waste waste NOUN eblip-19650 14 22 of of ADP eblip-19650 14 23 time time NOUN eblip-19650 14 24 . . PUNCT eblip-19650 15 1 ( ( PUNCT eblip-19650 15 2 matthews matthews PROPN eblip-19650 15 3 , , PUNCT eblip-19650 15 4 2008 2008 NUM eblip-19650 15 5 ) ) PUNCT eblip-19650 15 6     SPACE eblip-19650 15 7 the the DET eblip-19650 15 8 balanced balanced ADJ eblip-19650 15 9 scorecard scorecard NOUN eblip-19650 15 10 is be AUX eblip-19650 15 11 a a DET eblip-19650 15 12 widely widely ADV eblip-19650 15 13 accepted accept VERB eblip-19650 15 14 organizational organizational ADJ eblip-19650 15 15 performance performance NOUN eblip-19650 15 16 model model NOUN eblip-19650 15 17 that that PRON eblip-19650 15 18 ties tie VERB eblip-19650 15 19 strategy strategy NOUN eblip-19650 15 20 to to ADP eblip-19650 15 21 performance performance NOUN eblip-19650 15 22 in in ADP eblip-19650 15 23 four four NUM eblip-19650 15 24 critical critical ADJ eblip-19650 15 25 areas area NOUN eblip-19650 15 26 : : PUNCT eblip-19650 15 27 finance finance NOUN eblip-19650 15 28 , , PUNCT eblip-19650 15 29 learning learning NOUN eblip-19650 15 30 and and CCONJ eblip-19650 15 31 growth growth NOUN eblip-19650 15 32 , , PUNCT eblip-19650 15 33 customers customer NOUN eblip-19650 15 34 , , PUNCT eblip-19650 15 35 and and CCONJ eblip-19650 15 36 internal internal ADJ eblip-19650 15 37 processes process NOUN eblip-19650 15 38 . . PUNCT eblip-19650 16 1 while while SCONJ eblip-19650 16 2 originally originally ADV eblip-19650 16 3 designed design VERB eblip-19650 16 4 for for ADP eblip-19650 16 5 the the DET eblip-19650 16 6 for for ADP eblip-19650 16 7 - - PUNCT eblip-19650 16 8 profit profit NOUN eblip-19650 16 9 sector sector NOUN eblip-19650 16 10 , , PUNCT eblip-19650 16 11 the the DET eblip-19650 16 12 scorecard scorecard NOUN eblip-19650 16 13 has have AUX eblip-19650 16 14 been be AUX eblip-19650 16 15 adopted adopt VERB eblip-19650 16 16 by by ADP eblip-19650 16 17 non non ADJ eblip-19650 16 18 - - ADJ eblip-19650 16 19 profit profit ADJ eblip-19650 16 20 and and CCONJ eblip-19650 16 21 government government NOUN eblip-19650 16 22 organizations organization NOUN eblip-19650 16 23 , , PUNCT eblip-19650 16 24 including include VERB eblip-19650 16 25 some some DET eblip-19650 16 26 libraries library NOUN eblip-19650 16 27 . . PUNCT eblip-19650 17 1 this this DET eblip-19650 17 2 paper paper NOUN eblip-19650 17 3 focuses focus VERB eblip-19650 17 4 on on ADP eblip-19650 17 5 the the DET eblip-19650 17 6 experiences experience NOUN eblip-19650 17 7 of of ADP eblip-19650 17 8 four four NUM eblip-19650 17 9 prominent prominent ADJ eblip-19650 17 10 north north ADJ eblip-19650 17 11 american american ADJ eblip-19650 17 12 research research NOUN eblip-19650 17 13 libraries library NOUN eblip-19650 17 14 ( ( PUNCT eblip-19650 17 15 johns johns PROPN eblip-19650 17 16 hopkins hopkins PROPN eblip-19650 17 17 university university PROPN eblip-19650 17 18 , , PUNCT eblip-19650 17 19 mcmaster mcmaster PROPN eblip-19650 17 20 university university PROPN eblip-19650 17 21 , , PUNCT eblip-19650 17 22 the the DET eblip-19650 17 23 university university PROPN eblip-19650 17 24 of of ADP eblip-19650 17 25 virginia virginia PROPN eblip-19650 17 26 and and CCONJ eblip-19650 17 27 the the DET eblip-19650 17 28 university university PROPN eblip-19650 17 29 of of ADP eblip-19650 17 30 washington washington PROPN eblip-19650 17 31 ) ) PUNCT eblip-19650 17 32 as as SCONJ eblip-19650 17 33 they they PRON eblip-19650 17 34 developed develop VERB eblip-19650 17 35 and and CCONJ eblip-19650 17 36 implemented implement VERB eblip-19650 17 37 scorecards scorecard NOUN eblip-19650 17 38 as as ADP eblip-19650 17 39 part part NOUN eblip-19650 17 40 of of ADP eblip-19650 17 41 a a DET eblip-19650 17 42 one one NUM eblip-19650 17 43 - - PUNCT eblip-19650 17 44 year year NOUN eblip-19650 17 45 initiative initiative NOUN eblip-19650 17 46 facilitated facilitate VERB eblip-19650 17 47 by by ADP eblip-19650 17 48 the the DET eblip-19650 17 49 association association NOUN eblip-19650 17 50 of of ADP eblip-19650 17 51 research research NOUN eblip-19650 17 52 libraries library NOUN eblip-19650 17 53 ( ( PUNCT eblip-19650 17 54 arl arl PROPN eblip-19650 17 55 ) ) PUNCT eblip-19650 17 56 . . PUNCT eblip-19650 17 57     SPACE eblip-19650 18 1 this this DET eblip-19650 18 2 paper paper NOUN eblip-19650 18 3 is be AUX eblip-19650 18 4 divided divide VERB eblip-19650 18 5 into into ADP eblip-19650 18 6 four four NUM eblip-19650 18 7 major major ADJ eblip-19650 18 8 sections section NOUN eblip-19650 18 9 : : PUNCT eblip-19650 18 10 an an DET eblip-19650 18 11 introduction introduction NOUN eblip-19650 18 12 to to ADP eblip-19650 18 13 the the DET eblip-19650 18 14 balanced balanced ADJ eblip-19650 18 15 scorecard scorecard NOUN eblip-19650 18 16 and and CCONJ eblip-19650 18 17 its its PRON eblip-19650 18 18 key key ADJ eblip-19650 18 19 components component NOUN eblip-19650 18 20 ; ; PUNCT eblip-19650 18 21 an an DET eblip-19650 18 22 overview overview NOUN eblip-19650 18 23 of of ADP eblip-19650 18 24 the the DET eblip-19650 18 25 arl arl PROPN eblip-19650 18 26 initiative initiative NOUN eblip-19650 18 27 and and CCONJ eblip-19650 18 28 the the DET eblip-19650 18 29 process process NOUN eblip-19650 18 30 used use VERB eblip-19650 18 31 to to PART eblip-19650 18 32 develop develop VERB eblip-19650 18 33 scorecards scorecard NOUN eblip-19650 18 34 at at ADP eblip-19650 18 35 each each DET eblip-19650 18 36 library library NOUN eblip-19650 18 37 ; ; PUNCT eblip-19650 18 38 an an DET eblip-19650 18 39 exploration exploration NOUN eblip-19650 18 40 of of ADP eblip-19650 18 41 the the DET eblip-19650 18 42 concept concept NOUN eblip-19650 18 43 of of ADP eblip-19650 18 44 a a DET eblip-19650 18 45 standardized standardized ADJ eblip-19650 18 46 suite suite NOUN eblip-19650 18 47 of of ADP eblip-19650 18 48 measures measure NOUN eblip-19650 18 49 for for ADP eblip-19650 18 50 arl arl PROPN eblip-19650 18 51 libraries library NOUN eblip-19650 18 52 based base VERB eblip-19650 18 53 on on ADP eblip-19650 18 54 a a DET eblip-19650 18 55 commonality commonality NOUN eblip-19650 18 56 of of ADP eblip-19650 18 57 key key ADJ eblip-19650 18 58 objectives objective NOUN eblip-19650 18 59 ; ; PUNCT eblip-19650 18 60 and and CCONJ eblip-19650 18 61 a a DET eblip-19650 18 62 review review NOUN eblip-19650 18 63 of of ADP eblip-19650 18 64 organizational organizational ADJ eblip-19650 18 65 challenges challenge NOUN eblip-19650 18 66 faced face VERB eblip-19650 18 67 by by ADP eblip-19650 18 68 the the DET eblip-19650 18 69 pilot pilot NOUN eblip-19650 18 70 sites site NOUN eblip-19650 18 71 during during ADP eblip-19650 18 72 their their PRON eblip-19650 18 73 implementations implementation NOUN eblip-19650 18 74 . . PUNCT eblip-19650 19 1 the the DET eblip-19650 19 2 authors author NOUN eblip-19650 19 3 hope hope VERB eblip-19650 19 4 that that SCONJ eblip-19650 19 5 the the DET eblip-19650 19 6 lessons lesson NOUN eblip-19650 19 7 learned learn VERB eblip-19650 19 8 and and CCONJ eblip-19650 19 9 strategies strategy NOUN eblip-19650 19 10 employed employ VERB eblip-19650 19 11 at at ADP eblip-19650 19 12 their their PRON eblip-19650 19 13 institutions institution NOUN eblip-19650 19 14 will will AUX eblip-19650 19 15 assist assist VERB eblip-19650 19 16 other other ADJ eblip-19650 19 17 academic academic ADJ eblip-19650 19 18 libraries library NOUN eblip-19650 19 19 choosing choose VERB eblip-19650 19 20 to to PART eblip-19650 19 21 implement implement VERB eblip-19650 19 22 the the DET eblip-19650 19 23 balanced balanced ADJ eblip-19650 19 24 scorecard scorecard NOUN eblip-19650 19 25 . . PUNCT eblip-19650 19 26     SPACE eblip-19650 20 1 what what PRON eblip-19650 20 2 is be AUX eblip-19650 20 3 the the DET eblip-19650 20 4 balanced balanced ADJ eblip-19650 20 5 scorecard scorecard NOUN eblip-19650 20 6 ? ? PUNCT eblip-19650 20 7     SPACE eblip-19650 21 1 the the DET eblip-19650 21 2 balanced balanced ADJ eblip-19650 21 3 scorecard scorecard NOUN eblip-19650 21 4 was be AUX eblip-19650 21 5 developed develop VERB eblip-19650 21 6 by by ADP eblip-19650 21 7 harvard harvard PROPN eblip-19650 21 8 business business PROPN eblip-19650 21 9 school school PROPN eblip-19650 21 10 professors professor NOUN eblip-19650 21 11 robert robert PROPN eblip-19650 21 12 s. s. PROPN eblip-19650 21 13 kaplan kaplan PROPN eblip-19650 21 14 and and CCONJ eblip-19650 21 15 david david PROPN eblip-19650 21 16 p. p. PROPN eblip-19650 21 17 norton norton PROPN eblip-19650 21 18 in in ADP eblip-19650 21 19 the the DET eblip-19650 21 20 early early ADJ eblip-19650 21 21 1990 1990 NUM eblip-19650 21 22 ’s ’s NOUN eblip-19650 21 23 as as ADP eblip-19650 21 24 a a DET eblip-19650 21 25 reaction reaction NOUN eblip-19650 21 26 to to ADP eblip-19650 21 27 the the DET eblip-19650 21 28 industrial industrial ADJ eblip-19650 21 29 age age NOUN eblip-19650 21 30 emphasis emphasis NOUN eblip-19650 21 31 on on ADP eblip-19650 21 32 financial financial ADJ eblip-19650 21 33 measures measure NOUN eblip-19650 21 34 as as ADP eblip-19650 21 35 the the DET eblip-19650 21 36 sole sole ADJ eblip-19650 21 37 indicator indicator NOUN eblip-19650 21 38 of of ADP eblip-19650 21 39 success success NOUN eblip-19650 21 40 . . PUNCT eblip-19650 22 1 in in ADP eblip-19650 22 2 their their PRON eblip-19650 22 3 groundbreaking groundbreake VERB eblip-19650 22 4 book book NOUN eblip-19650 22 5 , , PUNCT eblip-19650 22 6 the the DET eblip-19650 22 7 balanced balanced ADJ eblip-19650 22 8 scorecard scorecard NOUN eblip-19650 22 9 : : PUNCT eblip-19650 22 10 translating translate VERB eblip-19650 22 11 strategy strategy NOUN eblip-19650 22 12 into into ADP eblip-19650 22 13 action action NOUN eblip-19650 22 14 , , PUNCT eblip-19650 22 15 kaplan kaplan PROPN eblip-19650 22 16 and and CCONJ eblip-19650 22 17 norton norton PROPN eblip-19650 22 18 argue argue VERB eblip-19650 22 19 that that SCONJ eblip-19650 22 20 the the DET eblip-19650 22 21 economic economic ADJ eblip-19650 22 22 realities reality NOUN eblip-19650 22 23 of of ADP eblip-19650 22 24 the the DET eblip-19650 22 25 information information NOUN eblip-19650 22 26 age age NOUN eblip-19650 22 27 require require VERB eblip-19650 22 28 a a DET eblip-19650 22 29 more more ADV eblip-19650 22 30 well well ADV eblip-19650 22 31 - - PUNCT eblip-19650 22 32 rounded rounded ADJ eblip-19650 22 33 set set NOUN eblip-19650 22 34 of of ADP eblip-19650 22 35 measures measure NOUN eblip-19650 22 36 to to PART eblip-19650 22 37 evaluate evaluate VERB eblip-19650 22 38 and and CCONJ eblip-19650 22 39 drive drive VERB eblip-19650 22 40 an an DET eblip-19650 22 41 organization organization NOUN eblip-19650 22 42 ’s ’s PART eblip-19650 22 43 performance performance NOUN eblip-19650 22 44 : : PUNCT eblip-19650 22 45     SPACE eblip-19650 22 46 “ " PUNCT eblip-19650 22 47 the the DET eblip-19650 22 48 balanced balanced ADJ eblip-19650 22 49 scorecard scorecard NOUN eblip-19650 22 50 is be AUX eblip-19650 22 51 a a DET eblip-19650 22 52 new new ADJ eblip-19650 22 53 framework framework NOUN eblip-19650 22 54 for for ADP eblip-19650 22 55 integrating integrate VERB eblip-19650 22 56 measures measure NOUN eblip-19650 22 57 derived derive VERB eblip-19650 22 58 from from ADP eblip-19650 22 59 strategy strategy NOUN eblip-19650 22 60 . . PUNCT eblip-19650 23 1 while while SCONJ eblip-19650 23 2 retaining retain VERB eblip-19650 23 3 financial financial ADJ eblip-19650 23 4 measures measure NOUN eblip-19650 23 5 of of ADP eblip-19650 23 6 past past ADJ eblip-19650 23 7 performance performance NOUN eblip-19650 23 8 , , PUNCT eblip-19650 23 9 the the DET eblip-19650 23 10 balanced balanced ADJ eblip-19650 23 11 scorecard scorecard NOUN eblip-19650 23 12 introduces introduce VERB eblip-19650 23 13 the the DET eblip-19650 23 14 drivers driver NOUN eblip-19650 23 15 of of ADP eblip-19650 23 16 future future ADJ eblip-19650 23 17 financial financial ADJ eblip-19650 23 18 performance performance NOUN eblip-19650 23 19 . . PUNCT eblip-19650 24 1 the the DET eblip-19650 24 2 drivers driver NOUN eblip-19650 24 3 , , PUNCT eblip-19650 24 4 encompassing encompass VERB eblip-19650 24 5 customer customer NOUN eblip-19650 24 6 , , PUNCT eblip-19650 24 7 internal internal ADJ eblip-19650 24 8 business business NOUN eblip-19650 24 9 process process NOUN eblip-19650 24 10 , , PUNCT eblip-19650 24 11 and and CCONJ eblip-19650 24 12 learning learning NOUN eblip-19650 24 13 and and CCONJ eblip-19650 24 14 growth growth NOUN eblip-19650 24 15 perspectives perspective NOUN eblip-19650 24 16 , , PUNCT eblip-19650 24 17 are be AUX eblip-19650 24 18 derived derive VERB eblip-19650 24 19 from from ADP eblip-19650 24 20 an an DET eblip-19650 24 21 explicit explicit ADJ eblip-19650 24 22 and and CCONJ eblip-19650 24 23 rigorous rigorous ADJ eblip-19650 24 24 translation translation NOUN eblip-19650 24 25 of of ADP eblip-19650 24 26 the the DET eblip-19650 24 27 organization organization NOUN eblip-19650 24 28 ’s ’s PART eblip-19650 24 29 strategy strategy NOUN eblip-19650 24 30 into into ADP eblip-19650 24 31 tangible tangible ADJ eblip-19650 24 32 objectives objective NOUN eblip-19650 24 33 and and CCONJ eblip-19650 24 34 measures measure NOUN eblip-19650 24 35 . . PUNCT eblip-19650 24 36 ” " PUNCT eblip-19650 25 1 ( ( PUNCT eblip-19650 25 2 kaplan kaplan PROPN eblip-19650 25 3 & & CCONJ eblip-19650 25 4 norton norton PROPN eblip-19650 25 5 , , PUNCT eblip-19650 25 6 1996 1996 NUM eblip-19650 25 7 , , PUNCT eblip-19650 25 8 p. p. NOUN eblip-19650 25 9 18 18 NUM eblip-19650 25 10 ) ) PUNCT eblip-19650 25 11     SPACE eblip-19650 25 12 the the DET eblip-19650 25 13 balanced balanced ADJ eblip-19650 25 14 scorecard scorecard NOUN eblip-19650 25 15 model model NOUN eblip-19650 25 16 is be AUX eblip-19650 25 17 premised premise VERB eblip-19650 25 18 on on ADP eblip-19650 25 19 strong strong ADJ eblip-19650 25 20 and and CCONJ eblip-19650 25 21 very very ADV eblip-19650 25 22 direct direct ADJ eblip-19650 25 23 linkages linkage NOUN eblip-19650 25 24 between between ADP eblip-19650 25 25 key key ADJ eblip-19650 25 26 planning planning NOUN eblip-19650 25 27 elements element NOUN eblip-19650 25 28 . . PUNCT eblip-19650 26 1 each each DET eblip-19650 26 2 measure measure NOUN eblip-19650 26 3 is be AUX eblip-19650 26 4 directly directly ADV eblip-19650 26 5 aligned align VERB eblip-19650 26 6 to to ADP eblip-19650 26 7 one one NUM eblip-19650 26 8 or or CCONJ eblip-19650 26 9 more more ADV eblip-19650 26 10 strategic strategic ADJ eblip-19650 26 11 objectives objective NOUN eblip-19650 26 12 . . PUNCT eblip-19650 27 1 success success NOUN eblip-19650 27 2 in in ADP eblip-19650 27 3 meeting meeting NOUN eblip-19650 27 4 targets target NOUN eblip-19650 27 5 is be AUX eblip-19650 27 6 a a DET eblip-19650 27 7 clear clear ADJ eblip-19650 27 8 indication indication NOUN eblip-19650 27 9 that that SCONJ eblip-19650 27 10 the the DET eblip-19650 27 11 organization organization NOUN eblip-19650 27 12 is be AUX eblip-19650 27 13 moving move VERB eblip-19650 27 14 its its PRON eblip-19650 27 15 mission mission NOUN eblip-19650 27 16 forward forward ADV eblip-19650 27 17 . . PUNCT eblip-19650 28 1 linkages linkage NOUN eblip-19650 28 2 between between ADP eblip-19650 28 3 measures measure NOUN eblip-19650 28 4 ( ( PUNCT eblip-19650 28 5 both both CCONJ eblip-19650 28 6 within within ADP eblip-19650 28 7 and and CCONJ eblip-19650 28 8 across across ADP eblip-19650 28 9 the the DET eblip-19650 28 10 four four NUM eblip-19650 28 11 perspectives perspective NOUN eblip-19650 28 12 ) ) PUNCT eblip-19650 28 13 help help VERB eblip-19650 28 14 ensure ensure VERB eblip-19650 28 15 that that SCONJ eblip-19650 28 16 the the DET eblip-19650 28 17 organization organization NOUN eblip-19650 28 18 maintains maintain VERB eblip-19650 28 19 a a DET eblip-19650 28 20 truly truly ADV eblip-19650 28 21 “ " PUNCT eblip-19650 28 22 balanced balanced ADJ eblip-19650 28 23 ” " PUNCT eblip-19650 28 24 approach approach NOUN eblip-19650 28 25 . . PUNCT eblip-19650 29 1 in in ADP eblip-19650 29 2 the the DET eblip-19650 29 3 same same ADJ eblip-19650 29 4 way way NOUN eblip-19650 29 5 , , PUNCT eblip-19650 29 6 strategic strategic ADJ eblip-19650 29 7 initiatives initiative NOUN eblip-19650 29 8 are be AUX eblip-19650 29 9 directly directly ADV eblip-19650 29 10 linked link VERB eblip-19650 29 11 to to ADP eblip-19650 29 12 the the DET eblip-19650 29 13 measures measure NOUN eblip-19650 29 14 : : PUNCT eblip-19650 29 15 only only ADV eblip-19650 29 16 projects project NOUN eblip-19650 29 17 that that PRON eblip-19650 29 18 improve improve VERB eblip-19650 29 19 an an DET eblip-19650 29 20 organization organization NOUN eblip-19650 29 21 ’s ’s PART eblip-19650 29 22 success success NOUN eblip-19650 29 23 in in ADP eblip-19650 29 24 meeting meet VERB eblip-19650 29 25 its its PRON eblip-19650 29 26 targets target NOUN eblip-19650 29 27 are be AUX eblip-19650 29 28 eligible eligible ADJ eblip-19650 29 29 for for ADP eblip-19650 29 30 linkage linkage NOUN eblip-19650 29 31 to to ADP eblip-19650 29 32 the the DET eblip-19650 29 33 scorecard scorecard NOUN eblip-19650 29 34 ( ( PUNCT eblip-19650 29 35 kaplan kaplan PROPN eblip-19650 29 36 and and CCONJ eblip-19650 29 37 norton norton PROPN eblip-19650 29 38 , , PUNCT eblip-19650 29 39 1992 1992 NUM eblip-19650 29 40 ) ) PUNCT eblip-19650 29 41 . . PUNCT eblip-19650 29 42     SPACE eblip-19650 29 43 who who PRON eblip-19650 29 44 uses use VERB eblip-19650 29 45 the the DET eblip-19650 29 46 balanced balanced ADJ eblip-19650 29 47 scorecard scorecard NOUN eblip-19650 29 48 ? ? PUNCT eblip-19650 29 49     SPACE eblip-19650 30 1 while while SCONJ eblip-19650 30 2 originally originally ADV eblip-19650 30 3 designed design VERB eblip-19650 30 4 for for ADP eblip-19650 30 5 the the DET eblip-19650 30 6 commercial commercial ADJ eblip-19650 30 7 sector sector NOUN eblip-19650 30 8 , , PUNCT eblip-19650 30 9 non non ADJ eblip-19650 30 10 - - ADJ eblip-19650 30 11 profit profit ADJ eblip-19650 30 12 organizations organization NOUN eblip-19650 30 13 have have AUX eblip-19650 30 14 also also ADV eblip-19650 30 15 been be AUX eblip-19650 30 16 attracted attract VERB eblip-19650 30 17 to to ADP eblip-19650 30 18 the the DET eblip-19650 30 19 model model NOUN eblip-19650 30 20 . . PUNCT eblip-19650 31 1 kaplan kaplan PROPN eblip-19650 31 2 and and CCONJ eblip-19650 31 3 norton norton PROPN eblip-19650 31 4 ( ( PUNCT eblip-19650 31 5 1996 1996 NUM eblip-19650 31 6 ) ) PUNCT eblip-19650 31 7 note note VERB eblip-19650 31 8 that that SCONJ eblip-19650 31 9 , , PUNCT eblip-19650 31 10 “ " PUNCT eblip-19650 31 11 while while SCONJ eblip-19650 31 12 the the DET eblip-19650 31 13 initial initial ADJ eblip-19650 31 14 focus focus NOUN eblip-19650 31 15 and and CCONJ eblip-19650 31 16 application application NOUN eblip-19650 31 17 of of ADP eblip-19650 31 18 the the DET eblip-19650 31 19 balanced balanced ADJ eblip-19650 31 20 scorecard scorecard NOUN eblip-19650 31 21 has have AUX eblip-19650 31 22 been be AUX eblip-19650 31 23 in in ADP eblip-19650 31 24 the the DET eblip-19650 31 25 for for ADP eblip-19650 31 26 - - PUNCT eblip-19650 31 27 profit profit NOUN eblip-19650 31 28 ( ( PUNCT eblip-19650 31 29 private private ADJ eblip-19650 31 30 ) ) PUNCT eblip-19650 31 31 sector sector NOUN eblip-19650 31 32 , , PUNCT eblip-19650 31 33 the the DET eblip-19650 31 34 opportunity opportunity NOUN eblip-19650 31 35 for for SCONJ eblip-19650 31 36 the the DET eblip-19650 31 37 scorecard scorecard NOUN eblip-19650 31 38 to to PART eblip-19650 31 39 improve improve VERB eblip-19650 31 40 the the DET eblip-19650 31 41 management management NOUN eblip-19650 31 42 of of ADP eblip-19650 31 43 governmental governmental ADJ eblip-19650 31 44 and and CCONJ eblip-19650 31 45 not not PART eblip-19650 31 46 - - PUNCT eblip-19650 31 47 for for ADP eblip-19650 31 48 - - PUNCT eblip-19650 31 49 profit profit NOUN eblip-19650 31 50 enterprises enterprise NOUN eblip-19650 31 51 is be AUX eblip-19650 31 52 , , PUNCT eblip-19650 31 53 if if SCONJ eblip-19650 31 54 anything anything PRON eblip-19650 31 55 , , PUNCT eblip-19650 31 56 even even ADV eblip-19650 31 57 greater great ADJ eblip-19650 31 58 ” " PUNCT eblip-19650 31 59 ( ( PUNCT eblip-19650 31 60 p. p. NOUN eblip-19650 31 61 179 179 NUM eblip-19650 31 62 ) ) PUNCT eblip-19650 31 63 . . PUNCT eblip-19650 32 1 the the DET eblip-19650 32 2 balanced balanced ADJ eblip-19650 32 3 scorecard scorecard NOUN eblip-19650 32 4 was be AUX eblip-19650 32 5 first first ADV eblip-19650 32 6 recommended recommend VERB eblip-19650 32 7 for for ADP eblip-19650 32 8 adoption adoption NOUN eblip-19650 32 9 by by ADP eblip-19650 32 10 u.s u.s PROPN eblip-19650 32 11 . . PROPN eblip-19650 32 12 federal federal ADJ eblip-19650 32 13 government government NOUN eblip-19650 32 14 procurement procurement NOUN eblip-19650 32 15 agencies agency NOUN eblip-19650 32 16 during during ADP eblip-19650 32 17 the the DET eblip-19650 32 18 clinton clinton PROPN eblip-19650 32 19 administration administration NOUN eblip-19650 32 20 . . PUNCT eblip-19650 33 1 the the DET eblip-19650 33 2 city city NOUN eblip-19650 33 3 of of ADP eblip-19650 33 4 charlotte charlotte PROPN eblip-19650 33 5 , , PUNCT eblip-19650 33 6 north north PROPN eblip-19650 33 7 carolina carolina PROPN eblip-19650 33 8 , , PUNCT eblip-19650 33 9 and and CCONJ eblip-19650 33 10 the the DET eblip-19650 33 11 united united ADJ eblip-19650 33 12 way way NOUN eblip-19650 33 13 of of ADP eblip-19650 33 14 southeastern southeastern ADJ eblip-19650 33 15 new new PROPN eblip-19650 33 16 england england PROPN eblip-19650 33 17 were be AUX eblip-19650 33 18 also also ADV eblip-19650 33 19 early early ADJ eblip-19650 33 20 adopters adopter NOUN eblip-19650 33 21 ( ( PUNCT eblip-19650 33 22 kaplan kaplan PROPN eblip-19650 33 23 & & CCONJ eblip-19650 33 24 norton norton PROPN eblip-19650 33 25 , , PUNCT eblip-19650 33 26 2001 2001 NUM eblip-19650 33 27 ) ) PUNCT eblip-19650 33 28 . . PUNCT eblip-19650 33 29     SPACE eblip-19650 34 1 as as SCONJ eblip-19650 34 2 the the DET eblip-19650 34 3 concept concept NOUN eblip-19650 34 4 has have AUX eblip-19650 34 5 matured mature VERB eblip-19650 34 6 , , PUNCT eblip-19650 34 7 the the DET eblip-19650 34 8 pool pool NOUN eblip-19650 34 9 of of ADP eblip-19650 34 10 non non ADJ eblip-19650 34 11 - - ADJ eblip-19650 34 12 profit profit ADJ eblip-19650 34 13 organizations organization NOUN eblip-19650 34 14 exploring explore VERB eblip-19650 34 15 the the DET eblip-19650 34 16 use use NOUN eblip-19650 34 17 of of ADP eblip-19650 34 18 the the DET eblip-19650 34 19 balanced balanced ADJ eblip-19650 34 20 scorecard scorecard NOUN eblip-19650 34 21 has have AUX eblip-19650 34 22 grown grow VERB eblip-19650 34 23 along along ADP eblip-19650 34 24 with with ADP eblip-19650 34 25 specialized specialized ADJ eblip-19650 34 26 expertise expertise NOUN eblip-19650 34 27 in in ADP eblip-19650 34 28 the the DET eblip-19650 34 29 use use NOUN eblip-19650 34 30 of of ADP eblip-19650 34 31 the the DET eblip-19650 34 32 model model NOUN eblip-19650 34 33 in in ADP eblip-19650 34 34 specific specific ADJ eblip-19650 34 35 settings setting NOUN eblip-19650 34 36 . . PUNCT eblip-19650 35 1 ascendant ascendant ADJ eblip-19650 35 2 strategy strategy NOUN eblip-19650 35 3 management management NOUN eblip-19650 35 4 group group NOUN eblip-19650 35 5 , , PUNCT eblip-19650 35 6 the the DET eblip-19650 35 7 consulting consult VERB eblip-19650 35 8 firm firm NOUN eblip-19650 35 9 used use VERB eblip-19650 35 10 for for ADP eblip-19650 35 11 the the DET eblip-19650 35 12 pilot pilot NOUN eblip-19650 35 13 , , PUNCT eblip-19650 35 14 has have AUX eblip-19650 35 15 helped help VERB eblip-19650 35 16 government government NOUN eblip-19650 35 17 and and CCONJ eblip-19650 35 18 non non ADJ eblip-19650 35 19 - - ADJ eblip-19650 35 20 profit profit ADJ eblip-19650 35 21 organizations organization NOUN eblip-19650 35 22 like like ADP eblip-19650 35 23 the the DET eblip-19650 35 24 u.s u.s PROPN eblip-19650 35 25 . . PROPN eblip-19650 35 26 federal federal PROPN eblip-19650 35 27 bureau bureau PROPN eblip-19650 35 28 of of ADP eblip-19650 35 29 investigation investigation PROPN eblip-19650 35 30 , , PUNCT eblip-19650 35 31 the the DET eblip-19650 35 32 u.s u.s PROPN eblip-19650 35 33 . . PROPN eblip-19650 35 34 securities securities PROPN eblip-19650 35 35 and and CCONJ eblip-19650 35 36 exchange exchange PROPN eblip-19650 35 37 commission commission PROPN eblip-19650 35 38 , , PUNCT eblip-19650 35 39 the the DET eblip-19650 35 40 atlanta atlanta PROPN eblip-19650 35 41 public public ADJ eblip-19650 35 42 schools school NOUN eblip-19650 35 43 , , PUNCT eblip-19650 35 44 and and CCONJ eblip-19650 35 45 the the DET eblip-19650 35 46 catholic catholic PROPN eblip-19650 35 47 charities charities PROPN eblip-19650 35 48 archdiocese archdiocese PROPN eblip-19650 35 49 of of ADP eblip-19650 35 50 boston boston PROPN eblip-19650 35 51 apply apply VERB eblip-19650 35 52 the the DET eblip-19650 35 53 scoreboard scoreboard NOUN eblip-19650 35 54 to to PART eblip-19650 35 55 achieve achieve VERB eblip-19650 35 56 change change NOUN eblip-19650 35 57 . . PUNCT eblip-19650 36 1 many many ADJ eblip-19650 36 2 of of ADP eblip-19650 36 3 these these DET eblip-19650 36 4 organizations organization NOUN eblip-19650 36 5 have have AUX eblip-19650 36 6 had have VERB eblip-19650 36 7 to to PART eblip-19650 36 8 quickly quickly ADV eblip-19650 36 9 adapt adapt VERB eblip-19650 36 10 to to ADP eblip-19650 36 11 game game NOUN eblip-19650 36 12 - - PUNCT eblip-19650 36 13 changing change VERB eblip-19650 36 14 events event NOUN eblip-19650 36 15 such such ADJ eblip-19650 36 16 as as ADP eblip-19650 36 17 9/11 9/11 NUM eblip-19650 36 18 or or CCONJ eblip-19650 36 19 the the DET eblip-19650 36 20 recent recent ADJ eblip-19650 36 21 mortgage mortgage NOUN eblip-19650 36 22 meltdown meltdown NOUN eblip-19650 36 23 , , PUNCT eblip-19650 36 24 and and CCONJ eblip-19650 36 25 have have AUX eblip-19650 36 26 turned turn VERB eblip-19650 36 27 to to ADP eblip-19650 36 28 the the DET eblip-19650 36 29 balanced balanced ADJ eblip-19650 36 30 scorecard scorecard NOUN eblip-19650 36 31 to to PART eblip-19650 36 32 promote promote VERB eblip-19650 36 33 successful successful ADJ eblip-19650 36 34 organizational organizational ADJ eblip-19650 36 35 change change NOUN eblip-19650 36 36 . . PUNCT eblip-19650 36 37     SPACE eblip-19650 37 1 although although SCONJ eblip-19650 37 2 the the DET eblip-19650 37 3 total total ADJ eblip-19650 37 4 number number NOUN eblip-19650 37 5 of of ADP eblip-19650 37 6 libraries library NOUN eblip-19650 37 7 adopting adopt VERB eblip-19650 37 8 the the DET eblip-19650 37 9 balanced balanced ADJ eblip-19650 37 10 scorecard scorecard NOUN eblip-19650 37 11 is be AUX eblip-19650 37 12 unknown unknown ADJ eblip-19650 37 13 , , PUNCT eblip-19650 37 14 it it PRON eblip-19650 37 15 is be AUX eblip-19650 37 16 likely likely ADJ eblip-19650 37 17 still still ADV eblip-19650 37 18 only only ADV eblip-19650 37 19 a a DET eblip-19650 37 20 few few ADJ eblip-19650 37 21 handfuls handful NOUN eblip-19650 37 22 worldwide worldwide ADV eblip-19650 37 23 . . PUNCT eblip-19650 38 1 in in ADP eblip-19650 38 2 scorecards scorecard NOUN eblip-19650 38 3 for for ADP eblip-19650 38 4 results result NOUN eblip-19650 38 5 : : PUNCT eblip-19650 38 6 a a DET eblip-19650 38 7 guide guide NOUN eblip-19650 38 8 for for ADP eblip-19650 38 9 developing develop VERB eblip-19650 38 10 a a DET eblip-19650 38 11 library library NOUN eblip-19650 38 12 balanced balance VERB eblip-19650 38 13 scorecard scorecard NOUN eblip-19650 38 14 ( ( PUNCT eblip-19650 38 15 matthews matthews PROPN eblip-19650 38 16 , , PUNCT eblip-19650 38 17 2008 2008 NUM eblip-19650 38 18 ) ) PUNCT eblip-19650 38 19 , , PUNCT eblip-19650 38 20 examples example NOUN eblip-19650 38 21 of of ADP eblip-19650 38 22 libraries library NOUN eblip-19650 38 23 with with ADP eblip-19650 38 24 experience experience NOUN eblip-19650 38 25 using use VERB eblip-19650 38 26 the the DET eblip-19650 38 27 balanced balanced ADJ eblip-19650 38 28 scorecard scorecard NOUN eblip-19650 38 29 include include VERB eblip-19650 38 30 the the DET eblip-19650 38 31 singapore singapore PROPN eblip-19650 38 32 public public ADJ eblip-19650 38 33 library library NOUN eblip-19650 38 34 and and CCONJ eblip-19650 38 35 the the DET eblip-19650 38 36 university university PROPN eblip-19650 38 37 of of ADP eblip-19650 38 38 virginia virginia PROPN eblip-19650 38 39 library library PROPN eblip-19650 38 40 . . PUNCT eblip-19650 38 41       SPACE eblip-19650 38 42 aside aside ADV eblip-19650 38 43 from from ADP eblip-19650 38 44 virginia virginia PROPN eblip-19650 38 45 , , PUNCT eblip-19650 38 46 which which PRON eblip-19650 38 47 developed develop VERB eblip-19650 38 48 their their PRON eblip-19650 38 49 scorecard scorecard NOUN eblip-19650 38 50 in in ADP eblip-19650 38 51 2001 2001 NUM eblip-19650 38 52 ( ( PUNCT eblip-19650 38 53 self self NOUN eblip-19650 38 54 , , PUNCT eblip-19650 38 55 2003 2003 NUM eblip-19650 38 56 ) ) PUNCT eblip-19650 38 57 , , PUNCT eblip-19650 38 58 only only ADV eblip-19650 38 59 a a DET eblip-19650 38 60 small small ADJ eblip-19650 38 61 number number NOUN eblip-19650 38 62 of of ADP eblip-19650 38 63 academic academic ADJ eblip-19650 38 64 libraries library NOUN eblip-19650 38 65 are be AUX eblip-19650 38 66 known know VERB eblip-19650 38 67 to to PART eblip-19650 38 68 have have AUX eblip-19650 38 69 adopted adopt VERB eblip-19650 38 70 this this DET eblip-19650 38 71 approach approach NOUN eblip-19650 38 72 . . PUNCT eblip-19650 38 73     SPACE eblip-19650 39 1 libraries library NOUN eblip-19650 39 2 , , PUNCT eblip-19650 39 3 measures measure NOUN eblip-19650 39 4 , , PUNCT eblip-19650 39 5 and and CCONJ eblip-19650 39 6 the the DET eblip-19650 39 7 balanced balanced ADJ eblip-19650 39 8 scorecard scorecard NOUN eblip-19650 39 9     SPACE eblip-19650 39 10 while while SCONJ eblip-19650 39 11 relatively relatively ADV eblip-19650 39 12 few few ADJ eblip-19650 39 13 have have AUX eblip-19650 39 14 adopted adopt VERB eblip-19650 39 15 the the DET eblip-19650 39 16 balanced balanced ADJ eblip-19650 39 17 scorecard scorecard NOUN eblip-19650 39 18 , , PUNCT eblip-19650 39 19 libraries library NOUN eblip-19650 39 20 have have VERB eblip-19650 39 21 a a DET eblip-19650 39 22 long long ADJ eblip-19650 39 23 tradition tradition NOUN eblip-19650 39 24 of of ADP eblip-19650 39 25 collecting collect VERB eblip-19650 39 26 statistical statistical ADJ eblip-19650 39 27 and and CCONJ eblip-19650 39 28 other other ADJ eblip-19650 39 29 measures measure NOUN eblip-19650 39 30 related relate VERB eblip-19650 39 31 to to ADP eblip-19650 39 32 organizational organizational ADJ eblip-19650 39 33 performance performance NOUN eblip-19650 39 34 . . PUNCT eblip-19650 40 1 for for ADP eblip-19650 40 2 the the DET eblip-19650 40 3 most most ADJ eblip-19650 40 4 part part NOUN eblip-19650 40 5 , , PUNCT eblip-19650 40 6 libraries library NOUN eblip-19650 40 7 collect collect VERB eblip-19650 40 8 input input NOUN eblip-19650 40 9 measures measure NOUN eblip-19650 40 10 , , PUNCT eblip-19650 40 11 the the DET eblip-19650 40 12 amounts amount NOUN eblip-19650 40 13 of of ADP eblip-19650 40 14 resources resource NOUN eblip-19650 40 15 invested invest VERB eblip-19650 40 16 or or CCONJ eblip-19650 40 17 put put VERB eblip-19650 40 18 into into ADP eblip-19650 40 19 the the DET eblip-19650 40 20 development development NOUN eblip-19650 40 21 and and CCONJ eblip-19650 40 22 delivery delivery NOUN eblip-19650 40 23 of of ADP eblip-19650 40 24 collections collection NOUN eblip-19650 40 25 and and CCONJ eblip-19650 40 26 services service NOUN eblip-19650 40 27 . . PUNCT eblip-19650 41 1 input input NOUN eblip-19650 41 2 measures measure NOUN eblip-19650 41 3 traditionally traditionally ADV eblip-19650 41 4 deal deal VERB eblip-19650 41 5 with with ADP eblip-19650 41 6 such such ADJ eblip-19650 41 7 categories category NOUN eblip-19650 41 8 as as ADP eblip-19650 41 9 collections collection NOUN eblip-19650 41 10 , , PUNCT eblip-19650 41 11 facilities facility NOUN eblip-19650 41 12 , , PUNCT eblip-19650 41 13 staffing staffing NOUN eblip-19650 41 14 , , PUNCT eblip-19650 41 15 budget budget NOUN eblip-19650 41 16 , , PUNCT eblip-19650 41 17 and and CCONJ eblip-19650 41 18 more more ADV eblip-19650 41 19 recently recently ADV eblip-19650 41 20 , , PUNCT eblip-19650 41 21 technology technology NOUN eblip-19650 41 22 . . PUNCT eblip-19650 42 1 they they PRON eblip-19650 42 2 count count VERB eblip-19650 42 3 things thing NOUN eblip-19650 42 4 such such ADJ eblip-19650 42 5 as as ADP eblip-19650 42 6 the the DET eblip-19650 42 7 number number NOUN eblip-19650 42 8 of of ADP eblip-19650 42 9 volumes volume NOUN eblip-19650 42 10 , , PUNCT eblip-19650 42 11 user user NOUN eblip-19650 42 12 seats seat NOUN eblip-19650 42 13 , , PUNCT eblip-19650 42 14 librarians librarian NOUN eblip-19650 42 15 , , PUNCT eblip-19650 42 16 dollars dollar NOUN eblip-19650 42 17 , , PUNCT eblip-19650 42 18 or or CCONJ eblip-19650 42 19 computers computer NOUN eblip-19650 42 20 . . PUNCT eblip-19650 43 1 they they PRON eblip-19650 43 2 form form VERB eblip-19650 43 3 the the DET eblip-19650 43 4 basis basis NOUN eblip-19650 43 5 of of ADP eblip-19650 43 6 many many ADJ eblip-19650 43 7 of of ADP eblip-19650 43 8 the the DET eblip-19650 43 9 regional regional ADJ eblip-19650 43 10 or or CCONJ eblip-19650 43 11 national national ADJ eblip-19650 43 12 statistical statistical ADJ eblip-19650 43 13 surveys survey NOUN eblip-19650 43 14 where where SCONJ eblip-19650 43 15 comparisons comparison NOUN eblip-19650 43 16 between between ADP eblip-19650 43 17 libraries library NOUN eblip-19650 43 18 can can AUX eblip-19650 43 19 be be AUX eblip-19650 43 20 made make VERB eblip-19650 43 21 . . PUNCT eblip-19650 44 1 for for ADP eblip-19650 44 2 example example NOUN eblip-19650 44 3 , , PUNCT eblip-19650 44 4 the the DET eblip-19650 44 5 association association NOUN eblip-19650 44 6 of of ADP eblip-19650 44 7 research research NOUN eblip-19650 44 8 libraries library NOUN eblip-19650 44 9 membership membership NOUN eblip-19650 44 10 index index NOUN eblip-19650 44 11 tracked track VERB eblip-19650 44 12 the the DET eblip-19650 44 13 variables variable NOUN eblip-19650 44 14 of of ADP eblip-19650 44 15 number number NOUN eblip-19650 44 16 of of ADP eblip-19650 44 17 volumes volume NOUN eblip-19650 44 18 held hold VERB eblip-19650 44 19 , , PUNCT eblip-19650 44 20 the the DET eblip-19650 44 21 number number NOUN eblip-19650 44 22 of of ADP eblip-19650 44 23 volumes volume NOUN eblip-19650 44 24 added add VERB eblip-19650 44 25 during during ADP eblip-19650 44 26 the the DET eblip-19650 44 27 year year NOUN eblip-19650 44 28 , , PUNCT eblip-19650 44 29 number number NOUN eblip-19650 44 30 of of ADP eblip-19650 44 31 current current ADJ eblip-19650 44 32 serials serial NOUN eblip-19650 44 33 received receive VERB eblip-19650 44 34 , , PUNCT eblip-19650 44 35 total total ADJ eblip-19650 44 36 operating operate VERB eblip-19650 44 37 expenditures expenditure NOUN eblip-19650 44 38 , , PUNCT eblip-19650 44 39 and and CCONJ eblip-19650 44 40 total total ADJ eblip-19650 44 41 number number NOUN eblip-19650 44 42 of of ADP eblip-19650 44 43 professional professional ADJ eblip-19650 44 44 and and CCONJ eblip-19650 44 45 support support NOUN eblip-19650 44 46 staff staff NOUN eblip-19650 44 47 . . PUNCT eblip-19650 44 48     SPACE eblip-19650 45 1 while while SCONJ eblip-19650 45 2 input input NOUN eblip-19650 45 3 measures measure NOUN eblip-19650 45 4 track track VERB eblip-19650 45 5 the the DET eblip-19650 45 6 investment investment NOUN eblip-19650 45 7 in in ADP eblip-19650 45 8 library library ADJ eblip-19650 45 9 collections collection NOUN eblip-19650 45 10 and and CCONJ eblip-19650 45 11 services service NOUN eblip-19650 45 12 over over ADP eblip-19650 45 13 time time NOUN eblip-19650 45 14 , , PUNCT eblip-19650 45 15 they they PRON eblip-19650 45 16 do do AUX eblip-19650 45 17 not not PART eblip-19650 45 18 indicate indicate VERB eblip-19650 45 19 if if SCONJ eblip-19650 45 20 these these DET eblip-19650 45 21 resources resource NOUN eblip-19650 45 22 and and CCONJ eblip-19650 45 23 services service NOUN eblip-19650 45 24 are be AUX eblip-19650 45 25 actually actually ADV eblip-19650 45 26 being be AUX eblip-19650 45 27 used use VERB eblip-19650 45 28 or or CCONJ eblip-19650 45 29 how how SCONJ eblip-19650 45 30 effective effective ADJ eblip-19650 45 31 they they PRON eblip-19650 45 32 were be AUX eblip-19650 45 33 in in ADP eblip-19650 45 34 meeting meet VERB eblip-19650 45 35 user user NOUN eblip-19650 45 36 needs need NOUN eblip-19650 45 37 . . PUNCT eblip-19650 46 1 the the DET eblip-19650 46 2 use use NOUN eblip-19650 46 3 factor factor NOUN eblip-19650 46 4 can can AUX eblip-19650 46 5 be be AUX eblip-19650 46 6 handled handle VERB eblip-19650 46 7 with with ADP eblip-19650 46 8 output output NOUN eblip-19650 46 9 measures measure NOUN eblip-19650 46 10 that that PRON eblip-19650 46 11 count count VERB eblip-19650 46 12 uses use NOUN eblip-19650 46 13 or or CCONJ eblip-19650 46 14 transactions transaction NOUN eblip-19650 46 15 associated associate VERB eblip-19650 46 16 with with ADP eblip-19650 46 17 library library ADJ eblip-19650 46 18 activities activity NOUN eblip-19650 46 19 . . PUNCT eblip-19650 47 1 these these PRON eblip-19650 47 2 might might AUX eblip-19650 47 3 include include VERB eblip-19650 47 4 number number NOUN eblip-19650 47 5 of of ADP eblip-19650 47 6 items item NOUN eblip-19650 47 7 loaned loan VERB eblip-19650 47 8 , , PUNCT eblip-19650 47 9 number number NOUN eblip-19650 47 10 of of ADP eblip-19650 47 11 reference reference NOUN eblip-19650 47 12 transactions transaction NOUN eblip-19650 47 13 , , PUNCT eblip-19650 47 14 instruction instruction NOUN eblip-19650 47 15 sessions session NOUN eblip-19650 47 16 , , PUNCT eblip-19650 47 17 gate gate NOUN eblip-19650 47 18 counts count NOUN eblip-19650 47 19 , , PUNCT eblip-19650 47 20 computer computer NOUN eblip-19650 47 21 log log NOUN eblip-19650 47 22 - - PUNCT eblip-19650 47 23 ins in NOUN eblip-19650 47 24 , , PUNCT eblip-19650 47 25 and and CCONJ eblip-19650 47 26 web web NOUN eblip-19650 47 27 site site NOUN eblip-19650 47 28 visits visit NOUN eblip-19650 47 29 . . PUNCT eblip-19650 48 1 output output NOUN eblip-19650 48 2 measures measure NOUN eblip-19650 48 3 are be AUX eblip-19650 48 4 often often ADV eblip-19650 48 5 used use VERB eblip-19650 48 6 as as ADP eblip-19650 48 7 surrogates surrogate NOUN eblip-19650 48 8 for for ADP eblip-19650 48 9 library library ADJ eblip-19650 48 10 effectiveness effectiveness NOUN eblip-19650 48 11 ( ( PUNCT eblip-19650 48 12 i.e. i.e. X eblip-19650 48 13 , , PUNCT eblip-19650 48 14 an an DET eblip-19650 48 15 effective effective ADJ eblip-19650 48 16 library library NOUN eblip-19650 48 17 is be AUX eblip-19650 48 18 one one NUM eblip-19650 48 19 that that PRON eblip-19650 48 20 is be AUX eblip-19650 48 21 heavily heavily ADV eblip-19650 48 22 used use VERB eblip-19650 48 23 ) ) PUNCT eblip-19650 48 24 . . PUNCT eblip-19650 49 1 while while SCONJ eblip-19650 49 2 these these DET eblip-19650 49 3 metrics metric NOUN eblip-19650 49 4 do do AUX eblip-19650 49 5 incorporate incorporate VERB eblip-19650 49 6 the the DET eblip-19650 49 7 user user NOUN eblip-19650 49 8 , , PUNCT eblip-19650 49 9 they they PRON eblip-19650 49 10 do do AUX eblip-19650 49 11 not not PART eblip-19650 49 12 actually actually ADV eblip-19650 49 13 measure measure VERB eblip-19650 49 14 the the DET eblip-19650 49 15 impact impact NOUN eblip-19650 49 16 specific specific ADJ eblip-19650 49 17 services service NOUN eblip-19650 49 18 or or CCONJ eblip-19650 49 19 resources resource NOUN eblip-19650 49 20 had have VERB eblip-19650 49 21 on on ADP eblip-19650 49 22 that that DET eblip-19650 49 23 user user NOUN eblip-19650 49 24 . . PUNCT eblip-19650 50 1 they they PRON eblip-19650 50 2 also also ADV eblip-19650 50 3 are be AUX eblip-19650 50 4 not not PART eblip-19650 50 5 necessarily necessarily ADV eblip-19650 50 6 tied tie VERB eblip-19650 50 7 to to ADP eblip-19650 50 8 any any DET eblip-19650 50 9 strategy strategy NOUN eblip-19650 50 10 or or CCONJ eblip-19650 50 11 set set NOUN eblip-19650 50 12 of of ADP eblip-19650 50 13 objectives objective NOUN eblip-19650 50 14 . . PUNCT eblip-19650 50 15     SPACE eblip-19650 51 1 process process NOUN eblip-19650 51 2 measures measure NOUN eblip-19650 51 3 , , PUNCT eblip-19650 51 4 also also ADV eblip-19650 51 5 used use VERB eblip-19650 51 6 extensively extensively ADV eblip-19650 51 7 in in ADP eblip-19650 51 8 libraries library NOUN eblip-19650 51 9 , , PUNCT eblip-19650 51 10 measure measure VERB eblip-19650 51 11 the the DET eblip-19650 51 12 activities activity NOUN eblip-19650 51 13 related relate VERB eblip-19650 51 14 to to ADP eblip-19650 51 15 turning turn VERB eblip-19650 51 16 inputs input NOUN eblip-19650 51 17 into into ADP eblip-19650 51 18 outputs output NOUN eblip-19650 51 19 . . PUNCT eblip-19650 52 1 sometimes sometimes ADV eblip-19650 52 2 they they PRON eblip-19650 52 3 are be AUX eblip-19650 52 4 called call VERB eblip-19650 52 5 efficiency efficiency NOUN eblip-19650 52 6 measures measure NOUN eblip-19650 52 7 as as SCONJ eblip-19650 52 8 they they PRON eblip-19650 52 9 calculate calculate VERB eblip-19650 52 10 the the DET eblip-19650 52 11 amount amount NOUN eblip-19650 52 12 of of ADP eblip-19650 52 13 time time NOUN eblip-19650 52 14 per per ADP eblip-19650 52 15 activity activity NOUN eblip-19650 52 16 or or CCONJ eblip-19650 52 17 the the DET eblip-19650 52 18 cost cost NOUN eblip-19650 52 19 of of ADP eblip-19650 52 20 that that DET eblip-19650 52 21 activity activity NOUN eblip-19650 52 22 ( ( PUNCT eblip-19650 52 23 for for ADP eblip-19650 52 24 example example NOUN eblip-19650 52 25 , , PUNCT eblip-19650 52 26 the the DET eblip-19650 52 27 average average ADJ eblip-19650 52 28 length length NOUN eblip-19650 52 29 of of ADP eblip-19650 52 30 time time NOUN eblip-19650 52 31 to to PART eblip-19650 52 32 catalog catalog VERB eblip-19650 52 33 a a DET eblip-19650 52 34 book book NOUN eblip-19650 52 35 or or CCONJ eblip-19650 52 36 the the DET eblip-19650 52 37 cost cost NOUN eblip-19650 52 38 of of ADP eblip-19650 52 39 staffing staff VERB eblip-19650 52 40 a a DET eblip-19650 52 41 service service NOUN eblip-19650 52 42 point point NOUN eblip-19650 52 43 ) ) PUNCT eblip-19650 52 44 . . PUNCT eblip-19650 53 1 process process NOUN eblip-19650 53 2 measures measure NOUN eblip-19650 53 3 can can AUX eblip-19650 53 4 also also ADV eblip-19650 53 5 have have VERB eblip-19650 53 6 a a DET eblip-19650 53 7 customer customer NOUN eblip-19650 53 8 component component NOUN eblip-19650 53 9 such such ADJ eblip-19650 53 10 as as ADP eblip-19650 53 11 the the DET eblip-19650 53 12 average average ADJ eblip-19650 53 13 time time NOUN eblip-19650 53 14 it it PRON eblip-19650 53 15 takes take VERB eblip-19650 53 16 to to PART eblip-19650 53 17 order order VERB eblip-19650 53 18 a a DET eblip-19650 53 19 book book NOUN eblip-19650 53 20 or or CCONJ eblip-19650 53 21 answer answer VERB eblip-19650 53 22 a a DET eblip-19650 53 23 question question NOUN eblip-19650 53 24 . . PUNCT eblip-19650 53 25     SPACE eblip-19650 54 1 finally finally ADV eblip-19650 54 2 , , PUNCT eblip-19650 54 3 outcome outcome NOUN eblip-19650 54 4 measures measure NOUN eblip-19650 54 5 represent represent VERB eblip-19650 54 6 the the DET eblip-19650 54 7 effect effect NOUN eblip-19650 54 8 or or CCONJ eblip-19650 54 9 impact impact NOUN eblip-19650 54 10 of of ADP eblip-19650 54 11 a a DET eblip-19650 54 12 particular particular ADJ eblip-19650 54 13 service service NOUN eblip-19650 54 14 or or CCONJ eblip-19650 54 15 resource resource NOUN eblip-19650 54 16 on on ADP eblip-19650 54 17 the the DET eblip-19650 54 18 customer customer NOUN eblip-19650 54 19 or or CCONJ eblip-19650 54 20 what what PRON eblip-19650 54 21 that that DET eblip-19650 54 22 service service NOUN eblip-19650 54 23 or or CCONJ eblip-19650 54 24 resource resource NOUN eblip-19650 54 25 enables enable VERB eblip-19650 54 26 the the DET eblip-19650 54 27 customer customer NOUN eblip-19650 54 28 to to PART eblip-19650 54 29 do do VERB eblip-19650 54 30 . . PUNCT eblip-19650 55 1 successful successful ADJ eblip-19650 55 2 outcome outcome NOUN eblip-19650 55 3 measures measure NOUN eblip-19650 55 4 are be AUX eblip-19650 55 5 usually usually ADV eblip-19650 55 6 linked link VERB eblip-19650 55 7 to to ADP eblip-19650 55 8 objectives objective NOUN eblip-19650 55 9 and and CCONJ eblip-19650 55 10 goals goal NOUN eblip-19650 55 11 , , PUNCT eblip-19650 55 12 which which PRON eblip-19650 55 13 may may AUX eblip-19650 55 14 not not PART eblip-19650 55 15 be be AUX eblip-19650 55 16 solely solely ADV eblip-19650 55 17 defined define VERB eblip-19650 55 18 by by ADP eblip-19650 55 19 the the DET eblip-19650 55 20 library library NOUN eblip-19650 55 21 . . PUNCT eblip-19650 56 1 for for ADP eblip-19650 56 2 example example NOUN eblip-19650 56 3 , , PUNCT eblip-19650 56 4 if if SCONJ eblip-19650 56 5 there there PRON eblip-19650 56 6 is be VERB eblip-19650 56 7 a a DET eblip-19650 56 8 learning learning NOUN eblip-19650 56 9 objective objective NOUN eblip-19650 56 10 for for SCONJ eblip-19650 56 11 students student NOUN eblip-19650 56 12 to to PART eblip-19650 56 13 cite cite VERB eblip-19650 56 14 information information NOUN eblip-19650 56 15 correctly correctly ADV eblip-19650 56 16 in in ADP eblip-19650 56 17 their their PRON eblip-19650 56 18 term term NOUN eblip-19650 56 19 papers paper NOUN eblip-19650 56 20 , , PUNCT eblip-19650 56 21 an an DET eblip-19650 56 22 outcome outcome NOUN eblip-19650 56 23 measure measure NOUN eblip-19650 56 24 might might AUX eblip-19650 56 25 be be AUX eblip-19650 56 26 that that SCONJ eblip-19650 56 27 95 95 NUM eblip-19650 56 28 % % NOUN eblip-19650 56 29 of of ADP eblip-19650 56 30 citations citation NOUN eblip-19650 56 31 are be AUX eblip-19650 56 32 accurate accurate ADJ eblip-19650 56 33 . . PUNCT eblip-19650 57 1 durgan durgan NOUN eblip-19650 57 2 , , PUNCT eblip-19650 57 3 hernon hernon NOUN eblip-19650 57 4 , , PUNCT eblip-19650 57 5 and and CCONJ eblip-19650 57 6 nitecki nitecki NOUN eblip-19650 57 7 note note VERB eblip-19650 57 8 that that SCONJ eblip-19650 57 9 another another DET eblip-19650 57 10 goal goal NOUN eblip-19650 57 11 of of ADP eblip-19650 57 12 performance performance NOUN eblip-19650 57 13 measurement measurement NOUN eblip-19650 57 14 is be AUX eblip-19650 57 15 , , PUNCT eblip-19650 57 16 “ " PUNCT eblip-19650 57 17 how how SCONJ eblip-19650 57 18 well well ADV eblip-19650 57 19 does do AUX eblip-19650 57 20 the the DET eblip-19650 57 21 library library NOUN eblip-19650 57 22 serve serve VERB eblip-19650 57 23 the the DET eblip-19650 57 24 institutional institutional ADJ eblip-19650 57 25 mission mission NOUN eblip-19650 57 26 and and CCONJ eblip-19650 57 27 serve serve VERB eblip-19650 57 28 as as ADP eblip-19650 57 29 an an DET eblip-19650 57 30 effective effective ADJ eblip-19650 57 31 partner partner NOUN eblip-19650 57 32 or or CCONJ eblip-19650 57 33 collaborator collaborator NOUN eblip-19650 57 34 ? ? PUNCT eblip-19650 57 35 ” " PUNCT eblip-19650 58 1 ( ( PUNCT eblip-19650 58 2 2009 2009 NUM eblip-19650 58 3 , , PUNCT eblip-19650 58 4 p.38 p.38 PROPN eblip-19650 58 5 ) ) PUNCT eblip-19650 58 6 . . PUNCT eblip-19650 58 7     SPACE eblip-19650 59 1 brophy brophy PROPN eblip-19650 59 2 ( ( PUNCT eblip-19650 59 3 2008 2008 NUM eblip-19650 59 4 ) ) PUNCT eblip-19650 59 5 considers consider VERB eblip-19650 59 6 measuring measure VERB eblip-19650 59 7 library library ADJ eblip-19650 59 8 performance performance NOUN eblip-19650 59 9 to to PART eblip-19650 59 10 have have VERB eblip-19650 59 11 two two NUM eblip-19650 59 12 basic basic ADJ eblip-19650 59 13 goals goal NOUN eblip-19650 59 14 : : PUNCT eblip-19650 59 15 “ " PUNCT eblip-19650 59 16 how how SCONJ eblip-19650 59 17 good good ADJ eblip-19650 59 18 is be AUX eblip-19650 59 19 this this DET eblip-19650 59 20 library library NOUN eblip-19650 59 21 ? ? PUNCT eblip-19650 60 1 how how SCONJ eblip-19650 60 2 much much ADJ eblip-19650 60 3 good good ADJ eblip-19650 60 4 does do AUX eblip-19650 60 5 this this DET eblip-19650 60 6 library library NOUN eblip-19650 60 7 do do VERB eblip-19650 60 8 ? ? PUNCT eblip-19650 60 9 ” " PUNCT eblip-19650 61 1 ( ( PUNCT eblip-19650 61 2 p. p. NOUN eblip-19650 61 3 7 7 NUM eblip-19650 61 4 ) ) PUNCT eblip-19650 61 5 . . PUNCT eblip-19650 62 1 that that PRON eblip-19650 62 2 said say VERB eblip-19650 62 3 , , PUNCT eblip-19650 62 4 performance performance NOUN eblip-19650 62 5 measures measure NOUN eblip-19650 62 6 in in ADP eblip-19650 62 7 themselves themselves PRON eblip-19650 62 8 are be AUX eblip-19650 62 9 not not PART eblip-19650 62 10 sufficient sufficient ADJ eblip-19650 62 11 to to PART eblip-19650 62 12 achieve achieve VERB eblip-19650 62 13 these these DET eblip-19650 62 14 goals goal NOUN eblip-19650 62 15 if if SCONJ eblip-19650 62 16 they they PRON eblip-19650 62 17 are be AUX eblip-19650 62 18 not not PART eblip-19650 62 19 tied tie VERB eblip-19650 62 20 directly directly ADV eblip-19650 62 21 to to ADP eblip-19650 62 22 overall overall ADJ eblip-19650 62 23 organizational organizational ADJ eblip-19650 62 24 strategy strategy NOUN eblip-19650 62 25 and and CCONJ eblip-19650 62 26 objectives objective NOUN eblip-19650 62 27 . . PUNCT eblip-19650 63 1 while while SCONJ eblip-19650 63 2 an an DET eblip-19650 63 3 increasing increase VERB eblip-19650 63 4 number number NOUN eblip-19650 63 5 of of ADP eblip-19650 63 6 libraries library NOUN eblip-19650 63 7 are be AUX eblip-19650 63 8 developing develop VERB eblip-19650 63 9 and and CCONJ eblip-19650 63 10 using use VERB eblip-19650 63 11 measures measure NOUN eblip-19650 63 12 that that PRON eblip-19650 63 13 tie tie VERB eblip-19650 63 14 directly directly ADV eblip-19650 63 15 to to ADP eblip-19650 63 16 achievement achievement NOUN eblip-19650 63 17 of of ADP eblip-19650 63 18 strategic strategic ADJ eblip-19650 63 19 objectives objective NOUN eblip-19650 63 20 ( ( PUNCT eblip-19650 63 21 franklin franklin PROPN eblip-19650 63 22 ( ( PUNCT eblip-19650 63 23 2011 2011 NUM eblip-19650 63 24 ) ) PUNCT eblip-19650 63 25 estimates estimate VERB eblip-19650 63 26 at at ADP eblip-19650 63 27 least least ADV eblip-19650 63 28 10 10 NUM eblip-19650 63 29 % % NOUN eblip-19650 63 30 of of ADP eblip-19650 63 31 arl arl PROPN eblip-19650 63 32 libraries library NOUN eblip-19650 63 33 are be AUX eblip-19650 63 34 including include VERB eblip-19650 63 35 metrics metric NOUN eblip-19650 63 36 in in ADP eblip-19650 63 37 their their PRON eblip-19650 63 38 strategic strategic ADJ eblip-19650 63 39 plans plan NOUN eblip-19650 63 40 ) ) PUNCT eblip-19650 63 41 , , PUNCT eblip-19650 63 42 they they PRON eblip-19650 63 43 are be AUX eblip-19650 63 44 usually usually ADV eblip-19650 63 45 applied apply VERB eblip-19650 63 46 to to ADP eblip-19650 63 47 specific specific ADJ eblip-19650 63 48 areas area NOUN eblip-19650 63 49 and and CCONJ eblip-19650 63 50 are be AUX eblip-19650 63 51 neither neither CCONJ eblip-19650 63 52 balanced balanced ADJ eblip-19650 63 53 nor nor CCONJ eblip-19650 63 54 integrated integrate VERB eblip-19650 63 55 . . PUNCT eblip-19650 64 1 the the DET eblip-19650 64 2 balanced balanced ADJ eblip-19650 64 3 scorecard scorecard NOUN eblip-19650 64 4 provides provide VERB eblip-19650 64 5 an an DET eblip-19650 64 6 opportunity opportunity NOUN eblip-19650 64 7 , , PUNCT eblip-19650 64 8 not not PART eblip-19650 64 9 only only ADV eblip-19650 64 10 to to PART eblip-19650 64 11 integrate integrate VERB eblip-19650 64 12 these these DET eblip-19650 64 13 library library ADJ eblip-19650 64 14 performance performance NOUN eblip-19650 64 15 measures measure NOUN eblip-19650 64 16 within within ADP eblip-19650 64 17 a a DET eblip-19650 64 18 more more ADV eblip-19650 64 19 structured structured ADJ eblip-19650 64 20 planning planning NOUN eblip-19650 64 21 process process NOUN eblip-19650 64 22 , , PUNCT eblip-19650 64 23 but but CCONJ eblip-19650 64 24 one one NOUN eblip-19650 64 25 that that PRON eblip-19650 64 26 also also ADV eblip-19650 64 27 connects connect VERB eblip-19650 64 28 to to ADP eblip-19650 64 29 synergistic synergistic ADJ eblip-19650 64 30 organizational organizational ADJ eblip-19650 64 31 performance performance NOUN eblip-19650 64 32 . . PUNCT eblip-19650 64 33     SPACE eblip-19650 64 34 at at ADP eblip-19650 64 35 the the DET eblip-19650 64 36 international international ADJ eblip-19650 64 37 level level NOUN eblip-19650 64 38 , , PUNCT eblip-19650 64 39 the the DET eblip-19650 64 40 potential potential ADJ eblip-19650 64 41 impact impact NOUN eblip-19650 64 42 of of ADP eblip-19650 64 43 the the DET eblip-19650 64 44 balanced balanced ADJ eblip-19650 64 45 scorecard scorecard NOUN eblip-19650 64 46 as as ADP eblip-19650 64 47 an an DET eblip-19650 64 48 organizational organizational ADJ eblip-19650 64 49 performance performance NOUN eblip-19650 64 50 model model NOUN eblip-19650 64 51 for for ADP eblip-19650 64 52 libraries library NOUN eblip-19650 64 53 can can AUX eblip-19650 64 54 be be AUX eblip-19650 64 55 seen see VERB eblip-19650 64 56 in in ADP eblip-19650 64 57 poll poll NOUN eblip-19650 64 58 ’s ’s PART eblip-19650 64 59 and and CCONJ eblip-19650 64 60 boekhorst boekhorst PROPN eblip-19650 64 61 ’s ’s PART eblip-19650 64 62 second second ADJ eblip-19650 64 63 revised revise VERB eblip-19650 64 64 edition edition NOUN eblip-19650 64 65 of of ADP eblip-19650 64 66 measuring measure VERB eblip-19650 64 67 quality quality NOUN eblip-19650 64 68 : : PUNCT eblip-19650 64 69 performance performance NOUN eblip-19650 64 70 measurement measurement NOUN eblip-19650 64 71 in in ADP eblip-19650 64 72 libraries library NOUN eblip-19650 64 73 . . PUNCT eblip-19650 65 1 the the DET eblip-19650 65 2 authors author NOUN eblip-19650 65 3 ’ ’ PART eblip-19650 65 4 selection selection NOUN eblip-19650 65 5 of of ADP eblip-19650 65 6 40 40 NUM eblip-19650 65 7 indicators indicator NOUN eblip-19650 65 8 is be AUX eblip-19650 65 9 based base VERB eblip-19650 65 10 on on ADP eblip-19650 65 11 4 4 NUM eblip-19650 65 12 criteria criterion NOUN eblip-19650 65 13 , , PUNCT eblip-19650 65 14 1 1 NUM eblip-19650 65 15 of of ADP eblip-19650 65 16 which which PRON eblip-19650 65 17 is be AUX eblip-19650 65 18 : : PUNCT eblip-19650 65 19 “ " PUNCT eblip-19650 65 20 to to PART eblip-19650 65 21 cover cover VERB eblip-19650 65 22 the the DET eblip-19650 65 23 different different ADJ eblip-19650 65 24 aspects aspect NOUN eblip-19650 65 25 of of ADP eblip-19650 65 26 the the DET eblip-19650 65 27 service service NOUN eblip-19650 65 28 quality quality NOUN eblip-19650 65 29 as as SCONJ eblip-19650 65 30 described describe VERB eblip-19650 65 31 in in ADP eblip-19650 65 32 the the DET eblip-19650 65 33 balanced balanced ADJ eblip-19650 65 34 scorecard scorecard NOUN eblip-19650 65 35 , , PUNCT eblip-19650 65 36 including include VERB eblip-19650 65 37 indicators indicator NOUN eblip-19650 65 38 for for ADP eblip-19650 65 39 the the DET eblip-19650 65 40 aspect aspect NOUN eblip-19650 65 41 of of ADP eblip-19650 65 42 development development NOUN eblip-19650 65 43 and and CCONJ eblip-19650 65 44 potentials potential NOUN eblip-19650 65 45 ” " PUNCT eblip-19650 65 46 ( ( PUNCT eblip-19650 65 47 poll poll NOUN eblip-19650 65 48 & & CCONJ eblip-19650 65 49 boekhorst boekhorst PROPN eblip-19650 65 50 , , PUNCT eblip-19650 65 51 2007 2007 NUM eblip-19650 65 52 , , PUNCT eblip-19650 65 53 p. p. NOUN eblip-19650 65 54 9 9 NUM eblip-19650 65 55 ) ) PUNCT eblip-19650 65 56 . . PUNCT eblip-19650 66 1 poll poll NOUN eblip-19650 66 2 and and CCONJ eblip-19650 66 3 boekhorst boekhorst NOUN eblip-19650 66 4 use use VERB eblip-19650 66 5 the the DET eblip-19650 66 6 term term NOUN eblip-19650 66 7 “ " PUNCT eblip-19650 66 8 indicators indicator NOUN eblip-19650 66 9 ” " PUNCT eblip-19650 66 10 rather rather ADV eblip-19650 66 11 than than ADP eblip-19650 66 12 performance performance NOUN eblip-19650 66 13 measures measure NOUN eblip-19650 66 14 and and CCONJ eblip-19650 66 15 , , PUNCT eblip-19650 66 16 citing cite VERB eblip-19650 66 17 iso iso PROPN eblip-19650 66 18 11620 11620 NUM eblip-19650 66 19 , , PUNCT eblip-19650 66 20 note note VERB eblip-19650 66 21 that that SCONJ eblip-19650 66 22 good good ADJ eblip-19650 66 23 indicators indicator NOUN eblip-19650 66 24 are be AUX eblip-19650 66 25 informative informative ADJ eblip-19650 66 26 , , PUNCT eblip-19650 66 27 reliable reliable ADJ eblip-19650 66 28 , , PUNCT eblip-19650 66 29 valid valid ADJ eblip-19650 66 30 , , PUNCT eblip-19650 66 31 appropriate appropriate ADJ eblip-19650 66 32 , , PUNCT eblip-19650 66 33 practical practical ADJ eblip-19650 66 34 , , PUNCT eblip-19650 66 35 and and CCONJ eblip-19650 66 36 comparable comparable ADJ eblip-19650 66 37 . . PUNCT eblip-19650 66 38         SPACE eblip-19650 67 1 the the DET eblip-19650 67 2 association association NOUN eblip-19650 67 3 of of ADP eblip-19650 67 4 research research NOUN eblip-19650 67 5 libraries library NOUN eblip-19650 67 6 initiative initiative NOUN eblip-19650 67 7     SPACE eblip-19650 67 8 the the DET eblip-19650 67 9 association association NOUN eblip-19650 67 10 of of ADP eblip-19650 67 11 research research NOUN eblip-19650 67 12 libraries library NOUN eblip-19650 67 13 ( ( PUNCT eblip-19650 67 14 arl arl PROPN eblip-19650 67 15 ) ) PUNCT eblip-19650 67 16 advances advance VERB eblip-19650 67 17 the the DET eblip-19650 67 18 interests interest NOUN eblip-19650 67 19 of of ADP eblip-19650 67 20 the the DET eblip-19650 67 21 major major ADJ eblip-19650 67 22 research research NOUN eblip-19650 67 23 libraries library NOUN eblip-19650 67 24 in in ADP eblip-19650 67 25 the the DET eblip-19650 67 26 united united PROPN eblip-19650 67 27 states states PROPN eblip-19650 67 28 and and CCONJ eblip-19650 67 29 canada canada PROPN eblip-19650 67 30 . . PUNCT eblip-19650 68 1 it it PRON eblip-19650 68 2 has have AUX eblip-19650 68 3 established establish VERB eblip-19650 68 4 a a DET eblip-19650 68 5 strong strong ADJ eblip-19650 68 6 and and CCONJ eblip-19650 68 7 multifaceted multifaceted ADJ eblip-19650 68 8 assessment assessment NOUN eblip-19650 68 9 program program NOUN eblip-19650 68 10 to to PART eblip-19650 68 11 enhance enhance VERB eblip-19650 68 12 understanding understanding NOUN eblip-19650 68 13 of of ADP eblip-19650 68 14 current current ADJ eblip-19650 68 15 and and CCONJ eblip-19650 68 16 future future ADJ eblip-19650 68 17 trends trend NOUN eblip-19650 68 18 in in ADP eblip-19650 68 19 academic academic ADJ eblip-19650 68 20 libraries library NOUN eblip-19650 68 21 and and CCONJ eblip-19650 68 22 to to PART eblip-19650 68 23 assist assist VERB eblip-19650 68 24 member member NOUN eblip-19650 68 25 institutions institution NOUN eblip-19650 68 26 in in ADP eblip-19650 68 27 meeting meet VERB eblip-19650 68 28 their their PRON eblip-19650 68 29 strategic strategic ADJ eblip-19650 68 30 objectives objective NOUN eblip-19650 68 31 . . PUNCT eblip-19650 69 1 arl arl PROPN eblip-19650 69 2 places place VERB eblip-19650 69 3 a a DET eblip-19650 69 4 strong strong ADJ eblip-19650 69 5 focus focus NOUN eblip-19650 69 6 on on ADP eblip-19650 69 7 evidence evidence NOUN eblip-19650 69 8 - - PUNCT eblip-19650 69 9 based base VERB eblip-19650 69 10 decision decision NOUN eblip-19650 69 11 making making NOUN eblip-19650 69 12 , , PUNCT eblip-19650 69 13 and and CCONJ eblip-19650 69 14 creating create VERB eblip-19650 69 15 a a DET eblip-19650 69 16 culture culture NOUN eblip-19650 69 17 of of ADP eblip-19650 69 18 assessment assessment NOUN eblip-19650 69 19 . . PUNCT eblip-19650 70 1 it it PRON eblip-19650 70 2 has have AUX eblip-19650 70 3 facilitated facilitate VERB eblip-19650 70 4 the the DET eblip-19650 70 5 introduction introduction NOUN eblip-19650 70 6 and and CCONJ eblip-19650 70 7 use use NOUN eblip-19650 70 8 of of ADP eblip-19650 70 9 many many ADJ eblip-19650 70 10 tools tool NOUN eblip-19650 70 11 for for ADP eblip-19650 70 12 building build VERB eblip-19650 70 13 this this DET eblip-19650 70 14 capacity capacity NOUN eblip-19650 70 15 , , PUNCT eblip-19650 70 16 including include VERB eblip-19650 70 17 libqual+ libqual+ ADP eblip-19650 70 18 ® ® NOUN eblip-19650 70 19 and and CCONJ eblip-19650 70 20 mines mine NOUN eblip-19650 70 21 for for ADP eblip-19650 70 22 libraries library NOUN eblip-19650 70 23 ® ® NOUN eblip-19650 70 24 . . PUNCT eblip-19650 70 25     SPACE eblip-19650 70 26 with with ADP eblip-19650 70 27 the the DET eblip-19650 70 28 difficult difficult ADJ eblip-19650 70 29 economic economic ADJ eblip-19650 70 30 climate climate NOUN eblip-19650 70 31 and and CCONJ eblip-19650 70 32 increased increase VERB eblip-19650 70 33 requirements requirement NOUN eblip-19650 70 34 for for ADP eblip-19650 70 35 accountability accountability NOUN eblip-19650 70 36 throughout throughout ADP eblip-19650 70 37 the the DET eblip-19650 70 38 higher high ADJ eblip-19650 70 39 education education NOUN eblip-19650 70 40 sector sector NOUN eblip-19650 70 41 , , PUNCT eblip-19650 70 42 the the DET eblip-19650 70 43 need need NOUN eblip-19650 70 44 to to PART eblip-19650 70 45 enhance enhance VERB eblip-19650 70 46 member member NOUN eblip-19650 70 47 libraries library NOUN eblip-19650 70 48 ’ ' PUNCT eblip-19650 70 49 capacity capacity NOUN eblip-19650 70 50 for for ADP eblip-19650 70 51 driving drive VERB eblip-19650 70 52 change change NOUN eblip-19650 70 53 has have AUX eblip-19650 70 54 become become VERB eblip-19650 70 55 even even ADV eblip-19650 70 56 more more ADV eblip-19650 70 57 crucial crucial ADJ eblip-19650 70 58 . . PUNCT eblip-19650 71 1 arl arl PROPN eblip-19650 71 2 decided decide VERB eblip-19650 71 3 to to PART eblip-19650 71 4 explore explore VERB eblip-19650 71 5 the the DET eblip-19650 71 6 balanced balanced ADJ eblip-19650 71 7 scorecard scorecard NOUN eblip-19650 71 8 as as ADP eblip-19650 71 9 a a DET eblip-19650 71 10 key key ADJ eblip-19650 71 11 tool tool NOUN eblip-19650 71 12 for for ADP eblip-19650 71 13 measuring measure VERB eblip-19650 71 14 performance performance NOUN eblip-19650 71 15 and and CCONJ eblip-19650 71 16 leading lead VERB eblip-19650 71 17 change change NOUN eblip-19650 71 18 within within ADP eblip-19650 71 19 member member NOUN eblip-19650 71 20 institutions institution NOUN eblip-19650 71 21 . . PUNCT eblip-19650 72 1 as as SCONJ eblip-19650 72 2 noted note VERB eblip-19650 72 3 in in ADP eblip-19650 72 4 kyrillidou kyrillidou PROPN eblip-19650 72 5 ( ( PUNCT eblip-19650 72 6 2010 2010 NUM eblip-19650 72 7 ) ) PUNCT eblip-19650 72 8 , , PUNCT eblip-19650 72 9 arl arl PROPN eblip-19650 72 10 intended intend VERB eblip-19650 72 11 to to PART eblip-19650 72 12 accomplish accomplish VERB eblip-19650 72 13 two two NUM eblip-19650 72 14 tasks task NOUN eblip-19650 72 15 : : PUNCT eblip-19650 72 16     SPACE eblip-19650 72 17 “ " PUNCT eblip-19650 72 18 to to PART eblip-19650 72 19 assist assist VERB eblip-19650 72 20 , , PUNCT eblip-19650 72 21 train train NOUN eblip-19650 72 22 and and CCONJ eblip-19650 72 23 facilitate facilitate VERB eblip-19650 72 24 the the DET eblip-19650 72 25 use use NOUN eblip-19650 72 26 of of ADP eblip-19650 72 27 the the DET eblip-19650 72 28 scorecard scorecard NOUN eblip-19650 72 29 in in ADP eblip-19650 72 30 a a DET eblip-19650 72 31 small small ADJ eblip-19650 72 32 number number NOUN eblip-19650 72 33 of of ADP eblip-19650 72 34 arl arl PROPN eblip-19650 72 35 libraries library NOUN eblip-19650 72 36 ; ; PUNCT eblip-19650 72 37 and and CCONJ eblip-19650 72 38 to to PART eblip-19650 72 39 test test VERB eblip-19650 72 40 the the DET eblip-19650 72 41 value value NOUN eblip-19650 72 42 of of ADP eblip-19650 72 43 a a DET eblip-19650 72 44 collaborative collaborative ADJ eblip-19650 72 45 model model NOUN eblip-19650 72 46 for for ADP eblip-19650 72 47 learning learn VERB eblip-19650 72 48 about about ADP eblip-19650 72 49 and and CCONJ eblip-19650 72 50 implementing implement VERB eblip-19650 72 51 the the DET eblip-19650 72 52 new new ADJ eblip-19650 72 53 tool tool NOUN eblip-19650 72 54 ” " PUNCT eblip-19650 72 55 ( ( PUNCT eblip-19650 72 56 p. p. NOUN eblip-19650 72 57 33 33 NUM eblip-19650 72 58 ) ) PUNCT eblip-19650 72 59 . . PUNCT eblip-19650 72 60     SPACE eblip-19650 73 1 in in ADP eblip-19650 73 2 late late ADJ eblip-19650 73 3 2008 2008 NUM eblip-19650 73 4 , , PUNCT eblip-19650 73 5 arl arl PROPN eblip-19650 73 6 put put VERB eblip-19650 73 7 out out ADP eblip-19650 73 8 a a DET eblip-19650 73 9 call call NOUN eblip-19650 73 10 to to ADP eblip-19650 73 11 its its PRON eblip-19650 73 12 members member NOUN eblip-19650 73 13 for for ADP eblip-19650 73 14 expressions expression NOUN eblip-19650 73 15 of of ADP eblip-19650 73 16 interest interest NOUN eblip-19650 73 17 in in ADP eblip-19650 73 18 participating participate VERB eblip-19650 73 19 in in ADP eblip-19650 73 20 a a DET eblip-19650 73 21 one one NUM eblip-19650 73 22 - - PUNCT eblip-19650 73 23 year year NOUN eblip-19650 73 24 exploration exploration NOUN eblip-19650 73 25 of of ADP eblip-19650 73 26 the the DET eblip-19650 73 27 balanced balanced ADJ eblip-19650 73 28 scorecard scorecard NOUN eblip-19650 73 29 . . PUNCT eblip-19650 74 1 the the DET eblip-19650 74 2 initiative initiative NOUN eblip-19650 74 3 was be AUX eblip-19650 74 4 described describe VERB eblip-19650 74 5 as as ADP eblip-19650 74 6 “ " PUNCT eblip-19650 74 7 an an DET eblip-19650 74 8 investment investment NOUN eblip-19650 74 9 in in ADP eblip-19650 74 10 helping help VERB eblip-19650 74 11 libraries library NOUN eblip-19650 74 12 make make VERB eblip-19650 74 13 a a DET eblip-19650 74 14 stronger strong ADJ eblip-19650 74 15 case case NOUN eblip-19650 74 16 for for ADP eblip-19650 74 17 the the DET eblip-19650 74 18 value value NOUN eblip-19650 74 19 they they PRON eblip-19650 74 20 deliver deliver VERB eblip-19650 74 21 by by ADP eblip-19650 74 22 developing develop VERB eblip-19650 74 23 metrics metric NOUN eblip-19650 74 24 that that PRON eblip-19650 74 25 are be AUX eblip-19650 74 26 tied tie VERB eblip-19650 74 27 to to ADP eblip-19650 74 28 strategy strategy NOUN eblip-19650 74 29 ” " PUNCT eblip-19650 74 30 ( ( PUNCT eblip-19650 74 31 association association NOUN eblip-19650 74 32 for for ADP eblip-19650 74 33 research research NOUN eblip-19650 74 34 libraries library NOUN eblip-19650 74 35 , , PUNCT eblip-19650 74 36 2009 2009 NUM eblip-19650 74 37 ) ) PUNCT eblip-19650 74 38 . . PUNCT eblip-19650 74 39     SPACE eblip-19650 75 1 the the DET eblip-19650 75 2 initial initial ADJ eblip-19650 75 3 november november PROPN eblip-19650 75 4 2008 2008 NUM eblip-19650 75 5 meeting meeting NOUN eblip-19650 75 6 ultimately ultimately ADV eblip-19650 75 7 produced produce VERB eblip-19650 75 8 four four NUM eblip-19650 75 9 universities university NOUN eblip-19650 75 10 keen keen ADJ eblip-19650 75 11 to to PART eblip-19650 75 12 participate participate VERB eblip-19650 75 13 : : PUNCT eblip-19650 75 14 johns johns PROPN eblip-19650 75 15 hopkins hopkins PROPN eblip-19650 75 16 university university PROPN eblip-19650 75 17 , , PUNCT eblip-19650 75 18 mcmaster mcmaster PROPN eblip-19650 75 19 university university PROPN eblip-19650 75 20 , , PUNCT eblip-19650 75 21 the the DET eblip-19650 75 22 university university PROPN eblip-19650 75 23 of of ADP eblip-19650 75 24 virginia virginia PROPN eblip-19650 75 25 and and CCONJ eblip-19650 75 26 the the DET eblip-19650 75 27 university university PROPN eblip-19650 75 28 of of ADP eblip-19650 75 29 washington washington PROPN eblip-19650 75 30 . . PUNCT eblip-19650 76 1 the the DET eblip-19650 76 2 four four NUM eblip-19650 76 3 institutions institution NOUN eblip-19650 76 4 brought bring VERB eblip-19650 76 5 a a DET eblip-19650 76 6 wide wide ADJ eblip-19650 76 7 spectrum spectrum NOUN eblip-19650 76 8 of of ADP eblip-19650 76 9 experiences experience NOUN eblip-19650 76 10 to to ADP eblip-19650 76 11 the the DET eblip-19650 76 12 table table NOUN eblip-19650 76 13 . . PUNCT eblip-19650 77 1 the the DET eblip-19650 77 2 university university PROPN eblip-19650 77 3 of of ADP eblip-19650 77 4 virginia virginia PROPN eblip-19650 77 5 library library PROPN eblip-19650 77 6 had have AUX eblip-19650 77 7 used use VERB eblip-19650 77 8 the the DET eblip-19650 77 9 balanced balanced ADJ eblip-19650 77 10 scorecard scorecard NOUN eblip-19650 77 11 for for ADP eblip-19650 77 12 a a DET eblip-19650 77 13 number number NOUN eblip-19650 77 14 of of ADP eblip-19650 77 15 years year NOUN eblip-19650 77 16 , , PUNCT eblip-19650 77 17 but but CCONJ eblip-19650 77 18 was be AUX eblip-19650 77 19 interested interested ADJ eblip-19650 77 20 in in ADP eblip-19650 77 21 refreshing refresh VERB eblip-19650 77 22 their their PRON eblip-19650 77 23 implementation implementation NOUN eblip-19650 77 24 and and CCONJ eblip-19650 77 25 providing provide VERB eblip-19650 77 26 assistance assistance NOUN eblip-19650 77 27 to to ADP eblip-19650 77 28 the the DET eblip-19650 77 29 new new ADJ eblip-19650 77 30 sites site NOUN eblip-19650 77 31 . . PUNCT eblip-19650 78 1 the the DET eblip-19650 78 2 university university PROPN eblip-19650 78 3 of of ADP eblip-19650 78 4 washington washington PROPN eblip-19650 78 5 had have VERB eblip-19650 78 6 a a DET eblip-19650 78 7 strong strong ADJ eblip-19650 78 8 assessment assessment NOUN eblip-19650 78 9 program program NOUN eblip-19650 78 10 , , PUNCT eblip-19650 78 11 but but CCONJ eblip-19650 78 12 no no DET eblip-19650 78 13 experience experience NOUN eblip-19650 78 14 with with ADP eblip-19650 78 15 the the DET eblip-19650 78 16 scorecard scorecard NOUN eblip-19650 78 17 . . PUNCT eblip-19650 79 1 johns johns PROPN eblip-19650 79 2 hopkins hopkins PROPN eblip-19650 79 3 and and CCONJ eblip-19650 79 4 mcmaster mcmaster NOUN eblip-19650 79 5 had have AUX eblip-19650 79 6 developing develop VERB eblip-19650 79 7 assessment assessment NOUN eblip-19650 79 8 programs program NOUN eblip-19650 79 9 and and CCONJ eblip-19650 79 10 no no DET eblip-19650 79 11 past past ADJ eblip-19650 79 12 experience experience NOUN eblip-19650 79 13 with with ADP eblip-19650 79 14 the the DET eblip-19650 79 15 scorecard scorecard NOUN eblip-19650 79 16 . . PUNCT eblip-19650 79 17     SPACE eblip-19650 80 1 each each DET eblip-19650 80 2 university university NOUN eblip-19650 80 3 sent send VERB eblip-19650 80 4 a a DET eblip-19650 80 5 small small ADJ eblip-19650 80 6 group group NOUN eblip-19650 80 7 of of ADP eblip-19650 80 8 librarians librarian NOUN eblip-19650 80 9 to to PART eblip-19650 80 10 develop develop VERB eblip-19650 80 11 their their PRON eblip-19650 80 12 scorecard scorecard NOUN eblip-19650 80 13 initiatives initiative NOUN eblip-19650 80 14 , , PUNCT eblip-19650 80 15 and and CCONJ eblip-19650 80 16 identified identify VERB eblip-19650 80 17 a a DET eblip-19650 80 18 lead lead ADJ eblip-19650 80 19 member member NOUN eblip-19650 80 20 . . PUNCT eblip-19650 81 1 the the DET eblip-19650 81 2 four four NUM eblip-19650 81 3 teams team NOUN eblip-19650 81 4 met meet VERB eblip-19650 81 5 with with ADP eblip-19650 81 6 the the DET eblip-19650 81 7 consultant consultant NOUN eblip-19650 81 8 and and CCONJ eblip-19650 81 9 arl arl PROPN eblip-19650 81 10 lead lead VERB eblip-19650 81 11 twice twice ADV eblip-19650 81 12 for for ADP eblip-19650 81 13 face face NOUN eblip-19650 81 14 - - PUNCT eblip-19650 81 15 to to ADP eblip-19650 81 16 - - PUNCT eblip-19650 81 17 face face NOUN eblip-19650 81 18 training training NOUN eblip-19650 81 19 in in ADP eblip-19650 81 20 using use VERB eblip-19650 81 21 the the DET eblip-19650 81 22 scorecard scorecard NOUN eblip-19650 81 23 . . PUNCT eblip-19650 82 1 participants participant NOUN eblip-19650 82 2 came come VERB eblip-19650 82 3 together together ADV eblip-19650 82 4 during during ADP eblip-19650 82 5 monthly monthly ADJ eblip-19650 82 6 phone phone NOUN eblip-19650 82 7 calls call NOUN eblip-19650 82 8 to to PART eblip-19650 82 9 review review VERB eblip-19650 82 10 progress progress NOUN eblip-19650 82 11 and and CCONJ eblip-19650 82 12 discuss discuss VERB eblip-19650 82 13 next next ADJ eblip-19650 82 14 steps step NOUN eblip-19650 82 15 . . PUNCT eblip-19650 83 1 additional additional ADJ eblip-19650 83 2 face face NOUN eblip-19650 83 3 - - PUNCT eblip-19650 83 4 to to ADP eblip-19650 83 5 - - PUNCT eblip-19650 83 6 face face NOUN eblip-19650 83 7 meetings meeting NOUN eblip-19650 83 8 were be AUX eblip-19650 83 9 held hold VERB eblip-19650 83 10 throughout throughout ADP eblip-19650 83 11 the the DET eblip-19650 83 12 year year NOUN eblip-19650 83 13 in in ADP eblip-19650 83 14 conjunction conjunction NOUN eblip-19650 83 15 with with ADP eblip-19650 83 16 major major ADJ eblip-19650 83 17 library library NOUN eblip-19650 83 18 conferences conference NOUN eblip-19650 83 19 . . PUNCT eblip-19650 83 20         SPACE eblip-19650 84 1 overview overview NOUN eblip-19650 84 2 of of ADP eblip-19650 84 3 the the DET eblip-19650 84 4 balanced balanced ADJ eblip-19650 84 5 scorecard scorecard NOUN eblip-19650 84 6 process process NOUN eblip-19650 84 7     SPACE eblip-19650 84 8 as as ADP eblip-19650 84 9 with with ADP eblip-19650 84 10 many many ADJ eblip-19650 84 11 other other ADJ eblip-19650 84 12 prominent prominent ADJ eblip-19650 84 13 performance performance NOUN eblip-19650 84 14 management management NOUN eblip-19650 84 15 models model NOUN eblip-19650 84 16 , , PUNCT eblip-19650 84 17 the the DET eblip-19650 84 18 balanced balanced ADJ eblip-19650 84 19 scorecard scorecard NOUN eblip-19650 84 20 process process NOUN eblip-19650 84 21 appears appear VERB eblip-19650 84 22 relatively relatively ADV eblip-19650 84 23 straightforward straightforward ADJ eblip-19650 84 24 . . PUNCT eblip-19650 85 1 participants participant NOUN eblip-19650 85 2 are be AUX eblip-19650 85 3 directed direct VERB eblip-19650 85 4 to to PART eblip-19650 85 5 : : PUNCT eblip-19650 85 6     SPACE eblip-19650 85 7 identify identify VERB eblip-19650 85 8 the the DET eblip-19650 85 9 organization organization NOUN eblip-19650 85 10 ’s ’s PART eblip-19650 85 11 strategic strategic ADJ eblip-19650 85 12 objectives objective NOUN eblip-19650 85 13 . . PUNCT eblip-19650 86 1 categorize categorize VERB eblip-19650 86 2 these these DET eblip-19650 86 3 objectives objective NOUN eblip-19650 86 4 into into ADP eblip-19650 86 5 four four NUM eblip-19650 86 6 perspectives perspective NOUN eblip-19650 86 7 ( ( PUNCT eblip-19650 86 8 financial financial ADJ eblip-19650 86 9 , , PUNCT eblip-19650 86 10 customer customer NOUN eblip-19650 86 11 , , PUNCT eblip-19650 86 12 internal internal ADJ eblip-19650 86 13 process process NOUN eblip-19650 86 14 , , PUNCT eblip-19650 86 15 learning learning NOUN eblip-19650 86 16 and and CCONJ eblip-19650 86 17 growth growth NOUN eblip-19650 86 18 ) ) PUNCT eblip-19650 86 19 ; ; PUNCT eblip-19650 86 20 render render VERB eblip-19650 86 21 these these DET eblip-19650 86 22 objectives objective NOUN eblip-19650 86 23 to to ADP eblip-19650 86 24 a a DET eblip-19650 86 25 “ " PUNCT eblip-19650 86 26 strategy strategy NOUN eblip-19650 86 27 map map NOUN eblip-19650 86 28 , , PUNCT eblip-19650 86 29 ” " PUNCT eblip-19650 86 30 a a DET eblip-19650 86 31 one one NUM eblip-19650 86 32 - - PUNCT eblip-19650 86 33 page page NOUN eblip-19650 86 34 representation representation NOUN eblip-19650 86 35 of of ADP eblip-19650 86 36 the the DET eblip-19650 86 37 organization organization NOUN eblip-19650 86 38 ’s ’s PART eblip-19650 86 39 strategic strategic ADJ eblip-19650 86 40 objectives objective NOUN eblip-19650 86 41 ; ; PUNCT eblip-19650 86 42 construct construct VERB eblip-19650 86 43 metric(s metric( NOUN eblip-19650 86 44 ) ) PUNCT eblip-19650 86 45 to to PART eblip-19650 86 46 measure measure VERB eblip-19650 86 47 progress progress NOUN eblip-19650 86 48 on on ADP eblip-19650 86 49 each each DET eblip-19650 86 50 objective objective NOUN eblip-19650 86 51 ; ; PUNCT eblip-19650 86 52 set set VERB eblip-19650 86 53 ambitious ambitious ADJ eblip-19650 86 54 but but CCONJ eblip-19650 86 55 reachable reachable ADJ eblip-19650 86 56 targets target NOUN eblip-19650 86 57 for for ADP eblip-19650 86 58 each each DET eblip-19650 86 59 metric metric NOUN eblip-19650 86 60 ; ; PUNCT eblip-19650 86 61 identify identify VERB eblip-19650 86 62 strategic strategic ADJ eblip-19650 86 63 initiatives initiative NOUN eblip-19650 86 64 to to PART eblip-19650 86 65 improve improve VERB eblip-19650 86 66 the the DET eblip-19650 86 67 chance chance NOUN eblip-19650 86 68 of of ADP eblip-19650 86 69 meeting meet VERB eblip-19650 86 70 targets target NOUN eblip-19650 86 71 ; ; PUNCT eblip-19650 86 72 communicate communicate VERB eblip-19650 86 73 scorecard scorecard NOUN eblip-19650 86 74 results result NOUN eblip-19650 86 75 regularly regularly ADV eblip-19650 86 76 – – PUNCT eblip-19650 86 77 both both PRON eblip-19650 86 78 to to ADP eblip-19650 86 79 staff staff NOUN eblip-19650 86 80 and and CCONJ eblip-19650 86 81 stakeholders stakeholder NOUN eblip-19650 86 82 ; ; PUNCT eblip-19650 86 83 review review VERB eblip-19650 86 84 and and CCONJ eblip-19650 86 85 adjust adjust VERB eblip-19650 86 86 the the DET eblip-19650 86 87 full full ADJ eblip-19650 86 88 complement complement NOUN eblip-19650 86 89 of of ADP eblip-19650 86 90 objectives objective NOUN eblip-19650 86 91 , , PUNCT eblip-19650 86 92 measures measure NOUN eblip-19650 86 93 , , PUNCT eblip-19650 86 94 targets target NOUN eblip-19650 86 95 and and CCONJ eblip-19650 86 96 initiatives initiative NOUN eblip-19650 86 97 on on ADP eblip-19650 86 98 a a DET eblip-19650 86 99 regular regular ADJ eblip-19650 86 100 basis basis NOUN eblip-19650 86 101 . . PUNCT eblip-19650 87 1 easily easily ADV eblip-19650 87 2 stated state VERB eblip-19650 87 3 but but CCONJ eblip-19650 87 4 , , PUNCT eblip-19650 87 5 as as SCONJ eblip-19650 87 6 each each DET eblip-19650 87 7 library library NOUN eblip-19650 87 8 discovered discover VERB eblip-19650 87 9 , , PUNCT eblip-19650 87 10 the the DET eblip-19650 87 11 balanced balanced ADJ eblip-19650 87 12 scorecard scorecard NOUN eblip-19650 87 13 is be AUX eblip-19650 87 14 not not PART eblip-19650 87 15 a a DET eblip-19650 87 16 simple simple ADJ eblip-19650 87 17 or or CCONJ eblip-19650 87 18 quick quick ADJ eblip-19650 87 19 undertaking undertaking NOUN eblip-19650 87 20 . . PUNCT eblip-19650 88 1 the the DET eblip-19650 88 2 process process NOUN eblip-19650 88 3 demands demand VERB eblip-19650 88 4 a a DET eblip-19650 88 5 significant significant ADJ eblip-19650 88 6 investment investment NOUN eblip-19650 88 7 of of ADP eblip-19650 88 8 time time NOUN eblip-19650 88 9 and and CCONJ eblip-19650 88 10 intellectual intellectual ADJ eblip-19650 88 11 labor labor NOUN eblip-19650 88 12 . . PUNCT eblip-19650 89 1 to to PART eblip-19650 89 2 be be AUX eblip-19650 89 3 successful successful ADJ eblip-19650 89 4 , , PUNCT eblip-19650 89 5 the the DET eblip-19650 89 6 model model NOUN eblip-19650 89 7 also also ADV eblip-19650 89 8 requires require VERB eblip-19650 89 9 strong strong ADJ eblip-19650 89 10 commitment commitment NOUN eblip-19650 89 11 from from ADP eblip-19650 89 12 executive executive ADJ eblip-19650 89 13 leadership leadership NOUN eblip-19650 89 14 and and CCONJ eblip-19650 89 15 mid mid ADJ eblip-19650 89 16 - - ADJ eblip-19650 89 17 level level ADJ eblip-19650 89 18 managers manager NOUN eblip-19650 89 19 to to PART eblip-19650 89 20 champion champion VERB eblip-19650 89 21 the the DET eblip-19650 89 22 process process NOUN eblip-19650 89 23 to to PART eblip-19650 89 24 staff staff VERB eblip-19650 89 25 , , PUNCT eblip-19650 89 26 customers customer NOUN eblip-19650 89 27 and and CCONJ eblip-19650 89 28 other other ADJ eblip-19650 89 29 stakeholders stakeholder NOUN eblip-19650 89 30 . . PUNCT eblip-19650 90 1 and and CCONJ eblip-19650 90 2 the the DET eblip-19650 90 3 impact impact NOUN eblip-19650 90 4 on on ADP eblip-19650 90 5 the the DET eblip-19650 90 6 organization organization NOUN eblip-19650 90 7 can can AUX eblip-19650 90 8 be be AUX eblip-19650 90 9 equally equally ADV eblip-19650 90 10 significant significant ADJ eblip-19650 90 11 . . PUNCT eblip-19650 91 1 the the DET eblip-19650 91 2 scorecard scorecard NOUN eblip-19650 91 3 forces force VERB eblip-19650 91 4 an an DET eblip-19650 91 5 organization organization NOUN eblip-19650 91 6 to to PART eblip-19650 91 7 have have VERB eblip-19650 91 8 new new ADJ eblip-19650 91 9 – – PUNCT eblip-19650 91 10 sometimes sometimes ADV eblip-19650 91 11 challenging challenging ADJ eblip-19650 91 12 – – PUNCT eblip-19650 91 13 conversations conversation NOUN eblip-19650 91 14 , , PUNCT eblip-19650 91 15 and and CCONJ eblip-19650 91 16 to to PART eblip-19650 91 17 analyze analyze VERB eblip-19650 91 18 aspects aspect NOUN eblip-19650 91 19 of of ADP eblip-19650 91 20 its its PRON eblip-19650 91 21 current current ADJ eblip-19650 91 22 and and CCONJ eblip-19650 91 23 future future ADJ eblip-19650 91 24 state state NOUN eblip-19650 91 25 that that PRON eblip-19650 91 26 may may AUX eblip-19650 91 27 have have AUX eblip-19650 91 28 otherwise otherwise ADV eblip-19650 91 29 gone go VERB eblip-19650 91 30 unexamined unexamined ADJ eblip-19650 91 31 . . PUNCT eblip-19650 92 1 ultimately ultimately ADV eblip-19650 92 2 , , PUNCT eblip-19650 92 3 the the DET eblip-19650 92 4 scorecard scorecard NOUN eblip-19650 92 5 may may AUX eblip-19650 92 6 substantially substantially ADV eblip-19650 92 7 shift shift VERB eblip-19650 92 8 an an DET eblip-19650 92 9 organization organization NOUN eblip-19650 92 10 ’s ’s PART eblip-19650 92 11 strategic strategic ADJ eblip-19650 92 12 direction direction NOUN eblip-19650 92 13 or or CCONJ eblip-19650 92 14 dramatically dramatically ADV eblip-19650 92 15 change change VERB eblip-19650 92 16 how how SCONJ eblip-19650 92 17 its its PRON eblip-19650 92 18 human human ADJ eblip-19650 92 19 capital capital NOUN eblip-19650 92 20 and and CCONJ eblip-19650 92 21 other other ADJ eblip-19650 92 22 resources resource NOUN eblip-19650 92 23 are be AUX eblip-19650 92 24 allocated allocate VERB eblip-19650 92 25 . . PUNCT eblip-19650 93 1 the the DET eblip-19650 93 2 scorecard scorecard NOUN eblip-19650 93 3 is be AUX eblip-19650 93 4 , , PUNCT eblip-19650 93 5 by by ADP eblip-19650 93 6 its its PRON eblip-19650 93 7 very very ADJ eblip-19650 93 8 nature nature NOUN eblip-19650 93 9 , , PUNCT eblip-19650 93 10 a a DET eblip-19650 93 11 change change NOUN eblip-19650 93 12 driver driver NOUN eblip-19650 93 13 . . PUNCT eblip-19650 94 1 and and CCONJ eblip-19650 94 2 the the DET eblip-19650 94 3 change change NOUN eblip-19650 94 4 is be AUX eblip-19650 94 5 relentless relentless ADJ eblip-19650 94 6 . . PUNCT eblip-19650 95 1 the the DET eblip-19650 95 2 model model NOUN eblip-19650 95 3 commits commit VERB eblip-19650 95 4 the the DET eblip-19650 95 5 organization organization NOUN eblip-19650 95 6 to to ADP eblip-19650 95 7 continuous continuous ADJ eblip-19650 95 8 and and CCONJ eblip-19650 95 9 regular regular ADJ eblip-19650 95 10 reflection reflection NOUN eblip-19650 95 11 and and CCONJ eblip-19650 95 12 to to PART eblip-19650 95 13 communicate communicate VERB eblip-19650 95 14 the the DET eblip-19650 95 15 results result NOUN eblip-19650 95 16 of of ADP eblip-19650 95 17 those those DET eblip-19650 95 18 reflections reflection NOUN eblip-19650 95 19 with with ADP eblip-19650 95 20 a a DET eblip-19650 95 21 new new ADJ eblip-19650 95 22 level level NOUN eblip-19650 95 23 of of ADP eblip-19650 95 24 discipline discipline NOUN eblip-19650 95 25 and and CCONJ eblip-19650 95 26 precision precision NOUN eblip-19650 95 27 . . PUNCT eblip-19650 95 28     SPACE eblip-19650 96 1 getting getting AUX eblip-19650 96 2 started start VERB eblip-19650 96 3 defining define VERB eblip-19650 96 4 a a DET eblip-19650 96 5 purpose purpose NOUN eblip-19650 96 6 statement statement NOUN eblip-19650 96 7     SPACE eblip-19650 96 8 once once ADV eblip-19650 96 9 committed commit VERB eblip-19650 96 10 to to ADP eblip-19650 96 11 the the DET eblip-19650 96 12 process process NOUN eblip-19650 96 13 , , PUNCT eblip-19650 96 14 the the DET eblip-19650 96 15 four four NUM eblip-19650 96 16 libraries library NOUN eblip-19650 96 17 began begin VERB eblip-19650 96 18 immersing immerse VERB eblip-19650 96 19 their their PRON eblip-19650 96 20 teams team NOUN eblip-19650 96 21 in in ADP eblip-19650 96 22 the the DET eblip-19650 96 23 language language NOUN eblip-19650 96 24 and and CCONJ eblip-19650 96 25 key key ADJ eblip-19650 96 26 concepts concept NOUN eblip-19650 96 27 associated associate VERB eblip-19650 96 28 with with ADP eblip-19650 96 29 the the DET eblip-19650 96 30 balanced balanced ADJ eblip-19650 96 31 scorecard scorecard NOUN eblip-19650 96 32 . . PUNCT eblip-19650 97 1 arl arl PROPN eblip-19650 97 2 brought bring VERB eblip-19650 97 3 the the DET eblip-19650 97 4 participants participant NOUN eblip-19650 97 5 together together ADV eblip-19650 97 6 and and CCONJ eblip-19650 97 7 facilitated facilitate VERB eblip-19650 97 8 the the DET eblip-19650 97 9 conversations conversation NOUN eblip-19650 97 10 . . PUNCT eblip-19650 98 1 the the DET eblip-19650 98 2 consultant consultant NOUN eblip-19650 98 3 provided provide VERB eblip-19650 98 4 the the DET eblip-19650 98 5 training training NOUN eblip-19650 98 6 , , PUNCT eblip-19650 98 7 homework homework NOUN eblip-19650 98 8 , , PUNCT eblip-19650 98 9 and and CCONJ eblip-19650 98 10 content content NOUN eblip-19650 98 11 for for ADP eblip-19650 98 12 learning learn VERB eblip-19650 98 13 the the DET eblip-19650 98 14 process process NOUN eblip-19650 98 15 . . PUNCT eblip-19650 98 16     SPACE eblip-19650 99 1 the the DET eblip-19650 99 2 planning planning NOUN eblip-19650 99 3 teams team NOUN eblip-19650 99 4 began begin VERB eblip-19650 99 5 by by ADP eblip-19650 99 6 creating create VERB eblip-19650 99 7 “ " PUNCT eblip-19650 99 8 purpose purpose NOUN eblip-19650 99 9 statements statement NOUN eblip-19650 99 10 . . PUNCT eblip-19650 99 11 ” " PUNCT eblip-19650 100 1 a a DET eblip-19650 100 2 purpose purpose NOUN eblip-19650 100 3 statement statement NOUN eblip-19650 100 4 defines define VERB eblip-19650 100 5 the the DET eblip-19650 100 6 extent extent NOUN eblip-19650 100 7 of of ADP eblip-19650 100 8 an an DET eblip-19650 100 9 organization organization NOUN eblip-19650 100 10 ’s ’s PART eblip-19650 100 11 business business NOUN eblip-19650 100 12 in in ADP eblip-19650 100 13 one one NUM eblip-19650 100 14 single single ADJ eblip-19650 100 15 statement statement NOUN eblip-19650 100 16 . . PUNCT eblip-19650 101 1 it it PRON eblip-19650 101 2 articulates articulate VERB eblip-19650 101 3 why why SCONJ eblip-19650 101 4 an an DET eblip-19650 101 5 organization organization NOUN eblip-19650 101 6 exists exist VERB eblip-19650 101 7 , , PUNCT eblip-19650 101 8 the the DET eblip-19650 101 9 scope scope NOUN eblip-19650 101 10 of of ADP eblip-19650 101 11 its its PRON eblip-19650 101 12 work work NOUN eblip-19650 101 13 , , PUNCT eblip-19650 101 14 and and CCONJ eblip-19650 101 15 the the DET eblip-19650 101 16 advantage advantage NOUN eblip-19650 101 17 it it PRON eblip-19650 101 18 brings bring VERB eblip-19650 101 19 . . PUNCT eblip-19650 102 1 the the DET eblip-19650 102 2 statement statement NOUN eblip-19650 102 3 differentiates differentiate VERB eblip-19650 102 4 one one NUM eblip-19650 102 5 organization organization NOUN eblip-19650 102 6 from from ADP eblip-19650 102 7 its its PRON eblip-19650 102 8 peers peer NOUN eblip-19650 102 9 and and CCONJ eblip-19650 102 10 helps help VERB eblip-19650 102 11 to to PART eblip-19650 102 12 put put VERB eblip-19650 102 13 a a DET eblip-19650 102 14 fence fence NOUN eblip-19650 102 15 around around ADP eblip-19650 102 16 the the DET eblip-19650 102 17 more more ADV eblip-19650 102 18 lofty lofty ADJ eblip-19650 102 19 and and CCONJ eblip-19650 102 20 grander grand ADJ eblip-19650 102 21 vision vision NOUN eblip-19650 102 22 and and CCONJ eblip-19650 102 23 mission mission NOUN eblip-19650 102 24 statements statement NOUN eblip-19650 102 25 . . PUNCT eblip-19650 103 1 these these DET eblip-19650 103 2 purpose purpose NOUN eblip-19650 103 3 statements statement NOUN eblip-19650 103 4 were be AUX eblip-19650 103 5 not not PART eblip-19650 103 6 created create VERB eblip-19650 103 7 for for ADP eblip-19650 103 8 public public ADJ eblip-19650 103 9 consumption consumption NOUN eblip-19650 103 10 but but CCONJ eblip-19650 103 11 , , PUNCT eblip-19650 103 12 for for ADP eblip-19650 103 13 some some DET eblip-19650 103 14 sites site NOUN eblip-19650 103 15 , , PUNCT eblip-19650 103 16 proved prove VERB eblip-19650 103 17 to to PART eblip-19650 103 18 be be AUX eblip-19650 103 19 useful useful ADJ eblip-19650 103 20 internal internal ADJ eblip-19650 103 21 tools tool NOUN eblip-19650 103 22 when when SCONJ eblip-19650 103 23 working work VERB eblip-19650 103 24 on on ADP eblip-19650 103 25 strategy strategy NOUN eblip-19650 103 26 . . PUNCT eblip-19650 103 27     SPACE eblip-19650 103 28 identifying identify VERB eblip-19650 103 29 strategic strategic ADJ eblip-19650 103 30 objectives objective NOUN eblip-19650 103 31     SPACE eblip-19650 103 32 prior prior ADV eblip-19650 103 33 to to ADP eblip-19650 103 34 entering enter VERB eblip-19650 103 35 the the DET eblip-19650 103 36 pilot pilot NOUN eblip-19650 103 37 , , PUNCT eblip-19650 103 38 all all DET eblip-19650 103 39 four four NUM eblip-19650 103 40 libraries library NOUN eblip-19650 103 41 had have VERB eblip-19650 103 42 strategic strategic ADJ eblip-19650 103 43 plans plan NOUN eblip-19650 103 44 with with ADP eblip-19650 103 45 defined define VERB eblip-19650 103 46 mission mission NOUN eblip-19650 103 47 , , PUNCT eblip-19650 103 48 vision vision NOUN eblip-19650 103 49 , , PUNCT eblip-19650 103 50 and and CCONJ eblip-19650 103 51 value value NOUN eblip-19650 103 52 statements statement NOUN eblip-19650 103 53 . . PUNCT eblip-19650 104 1 all all DET eblip-19650 104 2 four four NUM eblip-19650 104 3 sites site NOUN eblip-19650 104 4 had have VERB eblip-19650 104 5 concerns concern NOUN eblip-19650 104 6 about about ADP eblip-19650 104 7 the the DET eblip-19650 104 8 value value NOUN eblip-19650 104 9 of of ADP eblip-19650 104 10 these these DET eblip-19650 104 11 plans plan NOUN eblip-19650 104 12 to to PART eblip-19650 104 13 drive drive VERB eblip-19650 104 14 their their PRON eblip-19650 104 15 organizations organization NOUN eblip-19650 104 16 forward forward ADV eblip-19650 104 17 . . PUNCT eblip-19650 105 1 all all DET eblip-19650 105 2 sites site NOUN eblip-19650 105 3 were be AUX eblip-19650 105 4 maintaining maintain VERB eblip-19650 105 5 formal formal ADJ eblip-19650 105 6 lists list NOUN eblip-19650 105 7 of of ADP eblip-19650 105 8 goals goal NOUN eblip-19650 105 9 or or CCONJ eblip-19650 105 10 objectives objective NOUN eblip-19650 105 11 , , PUNCT eblip-19650 105 12 but but CCONJ eblip-19650 105 13 recognized recognize VERB eblip-19650 105 14 that that SCONJ eblip-19650 105 15 the the DET eblip-19650 105 16 links link NOUN eblip-19650 105 17 between between ADP eblip-19650 105 18 these these DET eblip-19650 105 19 goals goal NOUN eblip-19650 105 20 and and CCONJ eblip-19650 105 21 their their PRON eblip-19650 105 22 overall overall ADJ eblip-19650 105 23 mission mission NOUN eblip-19650 105 24 were be AUX eblip-19650 105 25 sometimes sometimes ADV eblip-19650 105 26 fairly fairly ADV eblip-19650 105 27 tenuous tenuous ADJ eblip-19650 105 28 . . PUNCT eblip-19650 106 1 each each DET eblip-19650 106 2 site site NOUN eblip-19650 106 3 engaged engage VERB eblip-19650 106 4 in in ADP eblip-19650 106 5 ambitious ambitious ADJ eblip-19650 106 6 slates slate NOUN eblip-19650 106 7 of of ADP eblip-19650 106 8 projects project NOUN eblip-19650 106 9 , , PUNCT eblip-19650 106 10 but but CCONJ eblip-19650 106 11 the the DET eblip-19650 106 12 alignment alignment NOUN eblip-19650 106 13 between between ADP eblip-19650 106 14 these these DET eblip-19650 106 15 projects project NOUN eblip-19650 106 16 and and CCONJ eblip-19650 106 17 the the DET eblip-19650 106 18 organization organization NOUN eblip-19650 106 19 ’s ’s PART eblip-19650 106 20 overall overall ADJ eblip-19650 106 21 mission mission NOUN eblip-19650 106 22 , , PUNCT eblip-19650 106 23 goals goal NOUN eblip-19650 106 24 and and CCONJ eblip-19650 106 25 objectives objective NOUN eblip-19650 106 26 was be AUX eblip-19650 106 27 often often ADV eblip-19650 106 28 weak weak ADJ eblip-19650 106 29 . . PUNCT eblip-19650 107 1 in in ADP eblip-19650 107 2 addition addition NOUN eblip-19650 107 3 , , PUNCT eblip-19650 107 4 the the DET eblip-19650 107 5 teams team NOUN eblip-19650 107 6 discovered discover VERB eblip-19650 107 7 that that SCONJ eblip-19650 107 8 their their PRON eblip-19650 107 9 current current ADJ eblip-19650 107 10 slates slate NOUN eblip-19650 107 11 of of ADP eblip-19650 107 12 objectives objective NOUN eblip-19650 107 13 were be AUX eblip-19650 107 14 focused focus VERB eblip-19650 107 15 more more ADV eblip-19650 107 16 on on ADP eblip-19650 107 17 what what PRON eblip-19650 107 18 happened happen VERB eblip-19650 107 19 last last ADJ eblip-19650 107 20 year year NOUN eblip-19650 107 21 than than ADP eblip-19650 107 22 on on ADP eblip-19650 107 23 what what PRON eblip-19650 107 24 they they PRON eblip-19650 107 25 needed need VERB eblip-19650 107 26 to to PART eblip-19650 107 27 do do VERB eblip-19650 107 28 in in ADP eblip-19650 107 29 the the DET eblip-19650 107 30 coming come VERB eblip-19650 107 31 years year NOUN eblip-19650 107 32 to to PART eblip-19650 107 33 achieve achieve VERB eblip-19650 107 34 their their PRON eblip-19650 107 35 missions mission NOUN eblip-19650 107 36 . . PUNCT eblip-19650 107 37     SPACE eblip-19650 108 1 the the DET eblip-19650 108 2 scorecard scorecard NOUN eblip-19650 108 3 process process NOUN eblip-19650 108 4 forced force VERB eblip-19650 108 5 the the DET eblip-19650 108 6 four four NUM eblip-19650 108 7 teams team NOUN eblip-19650 108 8 to to PART eblip-19650 108 9 re re VERB eblip-19650 108 10 - - VERB eblip-19650 108 11 examine examine VERB eblip-19650 108 12 their their PRON eblip-19650 108 13 current current ADJ eblip-19650 108 14 slates slate NOUN eblip-19650 108 15 of of ADP eblip-19650 108 16 objectives objective NOUN eblip-19650 108 17 in in ADP eblip-19650 108 18 light light NOUN eblip-19650 108 19 of of ADP eblip-19650 108 20 a a DET eblip-19650 108 21 new new ADJ eblip-19650 108 22 “ " PUNCT eblip-19650 108 23 balanced balanced ADJ eblip-19650 108 24 ” " PUNCT eblip-19650 108 25 four four NUM eblip-19650 108 26 - - PUNCT eblip-19650 108 27 perspective perspective NOUN eblip-19650 108 28 framework framework NOUN eblip-19650 108 29 . . PUNCT eblip-19650 109 1 did do AUX eblip-19650 109 2 their their PRON eblip-19650 109 3 objectives objective NOUN eblip-19650 109 4 adequately adequately ADV eblip-19650 109 5 address address VERB eblip-19650 109 6 the the DET eblip-19650 109 7 four four NUM eblip-19650 109 8 perspectives perspective NOUN eblip-19650 109 9 or or CCONJ eblip-19650 109 10 did do AUX eblip-19650 109 11 they they PRON eblip-19650 109 12 put put VERB eblip-19650 109 13 too too ADV eblip-19650 109 14 much much ADJ eblip-19650 109 15 emphasis emphasis NOUN eblip-19650 109 16 on on ADP eblip-19650 109 17 one one NUM eblip-19650 109 18 or or CCONJ eblip-19650 109 19 two two NUM eblip-19650 109 20 ? ? PUNCT eblip-19650 109 21     SPACE eblip-19650 109 22 did do AUX eblip-19650 109 23 the the DET eblip-19650 109 24 objectives objective NOUN eblip-19650 109 25 drive drive VERB eblip-19650 109 26 change change NOUN eblip-19650 109 27 or or CCONJ eblip-19650 109 28 just just ADV eblip-19650 109 29 describe describe VERB eblip-19650 109 30 and and CCONJ eblip-19650 109 31 justify justify VERB eblip-19650 109 32 the the DET eblip-19650 109 33 current current ADJ eblip-19650 109 34 landscape landscape NOUN eblip-19650 109 35 ? ? PUNCT eblip-19650 110 1 did do AUX eblip-19650 110 2 the the DET eblip-19650 110 3 objectives objective NOUN eblip-19650 110 4 sync sync VERB eblip-19650 110 5 with with ADP eblip-19650 110 6 the the DET eblip-19650 110 7 priorities priority NOUN eblip-19650 110 8 of of ADP eblip-19650 110 9 the the DET eblip-19650 110 10 larger large ADJ eblip-19650 110 11 university university NOUN eblip-19650 110 12 ? ? PUNCT eblip-19650 111 1 what what PRON eblip-19650 111 2 story story NOUN eblip-19650 111 3 did do AUX eblip-19650 111 4 the the DET eblip-19650 111 5 current current ADJ eblip-19650 111 6 strategies strategy NOUN eblip-19650 111 7 tell tell VERB eblip-19650 111 8 and and CCONJ eblip-19650 111 9 what what DET eblip-19650 111 10 story story NOUN eblip-19650 111 11 did do AUX eblip-19650 111 12 they they PRON eblip-19650 111 13 want want VERB eblip-19650 111 14 them they PRON eblip-19650 111 15 to to PART eblip-19650 111 16 express express VERB eblip-19650 111 17 ? ? PUNCT eblip-19650 112 1 how how SCONJ eblip-19650 112 2 can can AUX eblip-19650 112 3 an an DET eblip-19650 112 4 organization organization NOUN eblip-19650 112 5 tell tell VERB eblip-19650 112 6 if if SCONJ eblip-19650 112 7 it it PRON eblip-19650 112 8 is be AUX eblip-19650 112 9 achieving achieve VERB eblip-19650 112 10 its its PRON eblip-19650 112 11 mission mission NOUN eblip-19650 112 12 when when SCONJ eblip-19650 112 13 the the DET eblip-19650 112 14 concepts concept NOUN eblip-19650 112 15 are be AUX eblip-19650 112 16 so so ADV eblip-19650 112 17 intangible intangible ADJ eblip-19650 112 18 ? ? PUNCT eblip-19650 112 19     SPACE eblip-19650 113 1 unlike unlike ADP eblip-19650 113 2 in in ADP eblip-19650 113 3 for for ADP eblip-19650 113 4 - - PUNCT eblip-19650 113 5 profit profit NOUN eblip-19650 113 6 organizations organization NOUN eblip-19650 113 7 , , PUNCT eblip-19650 113 8 the the DET eblip-19650 113 9 teams team NOUN eblip-19650 113 10 discovered discover VERB eblip-19650 113 11 that that SCONJ eblip-19650 113 12 their their PRON eblip-19650 113 13 current current ADJ eblip-19650 113 14 slates slate NOUN eblip-19650 113 15 of of ADP eblip-19650 113 16 objectives objective NOUN eblip-19650 113 17 tended tend VERB eblip-19650 113 18 to to PART eblip-19650 113 19 focus focus VERB eblip-19650 113 20 primarily primarily ADV eblip-19650 113 21 on on ADP eblip-19650 113 22 the the DET eblip-19650 113 23 customer customer NOUN eblip-19650 113 24 ( ( PUNCT eblip-19650 113 25 the the DET eblip-19650 113 26 users user NOUN eblip-19650 113 27 ) ) PUNCT eblip-19650 113 28 and and CCONJ eblip-19650 113 29 internal internal ADJ eblip-19650 113 30 processes process NOUN eblip-19650 113 31 ( ( PUNCT eblip-19650 113 32 administrative administrative ADJ eblip-19650 113 33 efficiencies efficiency NOUN eblip-19650 113 34 ) ) PUNCT eblip-19650 113 35 – – PUNCT eblip-19650 113 36 with with ADP eblip-19650 113 37 relatively relatively ADV eblip-19650 113 38 little little ADJ eblip-19650 113 39 attention attention NOUN eblip-19650 113 40 being be AUX eblip-19650 113 41 paid pay VERB eblip-19650 113 42 to to ADP eblip-19650 113 43 the the DET eblip-19650 113 44 staff staff NOUN eblip-19650 113 45 learning learning NOUN eblip-19650 113 46 and and CCONJ eblip-19650 113 47 growth growth NOUN eblip-19650 113 48 and and CCONJ eblip-19650 113 49 financial financial ADJ eblip-19650 113 50 health health NOUN eblip-19650 113 51 perspectives perspective NOUN eblip-19650 113 52 . . PUNCT eblip-19650 114 1 interestingly interestingly ADV eblip-19650 114 2 , , PUNCT eblip-19650 114 3 the the DET eblip-19650 114 4 changes change NOUN eblip-19650 114 5 that that PRON eblip-19650 114 6 were be AUX eblip-19650 114 7 happening happen VERB eblip-19650 114 8 in in ADP eblip-19650 114 9 the the DET eblip-19650 114 10 overall overall ADJ eblip-19650 114 11 economy economy NOUN eblip-19650 114 12 in in ADP eblip-19650 114 13 2008 2008 NUM eblip-19650 114 14 and and CCONJ eblip-19650 114 15 2009 2009 NUM eblip-19650 114 16 , , PUNCT eblip-19650 114 17 forced force VERB eblip-19650 114 18 a a DET eblip-19650 114 19 new new ADJ eblip-19650 114 20 and and CCONJ eblip-19650 114 21 sharper sharp ADJ eblip-19650 114 22 focus focus NOUN eblip-19650 114 23 on on ADP eblip-19650 114 24 financial financial ADJ eblip-19650 114 25 issues issue NOUN eblip-19650 114 26 . . PUNCT eblip-19650 114 27         SPACE eblip-19650 114 28 in in ADP eblip-19650 114 29 some some DET eblip-19650 114 30 cases case NOUN eblip-19650 114 31 , , PUNCT eblip-19650 114 32 existing exist VERB eblip-19650 114 33 objectives objective NOUN eblip-19650 114 34 were be AUX eblip-19650 114 35 mapped map VERB eblip-19650 114 36 into into ADP eblip-19650 114 37 the the DET eblip-19650 114 38 framework framework NOUN eblip-19650 114 39 , , PUNCT eblip-19650 114 40 while while SCONJ eblip-19650 114 41 in in ADP eblip-19650 114 42 other other ADJ eblip-19650 114 43 cases case NOUN eblip-19650 114 44 , , PUNCT eblip-19650 114 45 new new ADJ eblip-19650 114 46 directions direction NOUN eblip-19650 114 47 were be AUX eblip-19650 114 48 required require VERB eblip-19650 114 49 . . PUNCT eblip-19650 115 1 the the DET eblip-19650 115 2 groups group NOUN eblip-19650 115 3 were be AUX eblip-19650 115 4 encouraged encourage VERB eblip-19650 115 5 to to PART eblip-19650 115 6 aim aim VERB eblip-19650 115 7 for for ADP eblip-19650 115 8 a a DET eblip-19650 115 9 maximum maximum NOUN eblip-19650 115 10 of of ADP eblip-19650 115 11 15 15 NUM eblip-19650 115 12 objectives objective NOUN eblip-19650 115 13 ( ( PUNCT eblip-19650 115 14 preferably preferably ADV eblip-19650 115 15 2 2 NUM eblip-19650 115 16 or or CCONJ eblip-19650 115 17 3 3 NUM eblip-19650 115 18 per per ADP eblip-19650 115 19 perspective perspective NOUN eblip-19650 115 20 ) ) PUNCT eblip-19650 115 21 , , PUNCT eblip-19650 115 22 each each DET eblip-19650 115 23 framed frame VERB eblip-19650 115 24 using use VERB eblip-19650 115 25 an an DET eblip-19650 115 26 active active ADJ eblip-19650 115 27 verb verb NOUN eblip-19650 115 28 . . PUNCT eblip-19650 116 1 the the DET eblip-19650 116 2 consultants consultant NOUN eblip-19650 116 3 strongly strongly ADV eblip-19650 116 4 discouraged discourage VERB eblip-19650 116 5 the the DET eblip-19650 116 6 teams team NOUN eblip-19650 116 7 from from ADP eblip-19650 116 8 mistaking mistake VERB eblip-19650 116 9 “ " PUNCT eblip-19650 116 10 projects project NOUN eblip-19650 116 11 ” " PUNCT eblip-19650 116 12 for for ADP eblip-19650 116 13 objectives objective NOUN eblip-19650 116 14 . . PUNCT eblip-19650 117 1 given give VERB eblip-19650 117 2 that that DET eblip-19650 117 3 libraries library NOUN eblip-19650 117 4 do do AUX eblip-19650 117 5 not not PART eblip-19650 117 6 like like VERB eblip-19650 117 7 to to PART eblip-19650 117 8 stop stop VERB eblip-19650 117 9 doing do VERB eblip-19650 117 10 anything anything PRON eblip-19650 117 11 and and CCONJ eblip-19650 117 12 consistently consistently ADV eblip-19650 117 13 strive strive VERB eblip-19650 117 14 to to PART eblip-19650 117 15 be be AUX eblip-19650 117 16 all all DET eblip-19650 117 17 things thing NOUN eblip-19650 117 18 to to ADP eblip-19650 117 19 all all DET eblip-19650 117 20 people people NOUN eblip-19650 117 21 , , PUNCT eblip-19650 117 22 narrowing narrow VERB eblip-19650 117 23 down down ADP eblip-19650 117 24 the the DET eblip-19650 117 25 past past ADJ eblip-19650 117 26 goals goal NOUN eblip-19650 117 27 and and CCONJ eblip-19650 117 28 initiatives initiative NOUN eblip-19650 117 29 into into ADP eblip-19650 117 30 this this DET eblip-19650 117 31 smaller small ADJ eblip-19650 117 32 , , PUNCT eblip-19650 117 33 more more ADV eblip-19650 117 34 defined define VERB eblip-19650 117 35 subset subset NOUN eblip-19650 117 36 caused cause VERB eblip-19650 117 37 some some DET eblip-19650 117 38 angst angst NOUN eblip-19650 117 39 at at ADP eblip-19650 117 40 all all DET eblip-19650 117 41 sites site NOUN eblip-19650 117 42 . . PUNCT eblip-19650 117 43     SPACE eblip-19650 117 44 creating create VERB eblip-19650 117 45 a a DET eblip-19650 117 46 “ " PUNCT eblip-19650 117 47 strategy strategy NOUN eblip-19650 117 48 map map NOUN eblip-19650 117 49 ” " PUNCT eblip-19650 117 50     SPACE eblip-19650 117 51 participants participant NOUN eblip-19650 117 52 were be AUX eblip-19650 117 53 encouraged encourage VERB eblip-19650 117 54 to to PART eblip-19650 117 55 render render VERB eblip-19650 117 56 their their PRON eblip-19650 117 57 slates slate NOUN eblip-19650 117 58 of of ADP eblip-19650 117 59 objectives objective NOUN eblip-19650 117 60 into into ADP eblip-19650 117 61 a a DET eblip-19650 117 62 “ " PUNCT eblip-19650 117 63 strategy strategy NOUN eblip-19650 117 64 map map NOUN eblip-19650 117 65 . . PUNCT eblip-19650 117 66 ” " PUNCT eblip-19650 118 1 the the DET eblip-19650 118 2 map map NOUN eblip-19650 118 3 is be AUX eblip-19650 118 4 a a DET eblip-19650 118 5 one one NUM eblip-19650 118 6 - - PUNCT eblip-19650 118 7 page page NOUN eblip-19650 118 8 visual visual ADJ eblip-19650 118 9 representation representation NOUN eblip-19650 118 10 of of ADP eblip-19650 118 11 an an DET eblip-19650 118 12 organization organization NOUN eblip-19650 118 13 ’s ’s PART eblip-19650 118 14 strategic strategic ADJ eblip-19650 118 15 objectives objective NOUN eblip-19650 118 16 . . PUNCT eblip-19650 119 1 the the DET eblip-19650 119 2 maps map NOUN eblip-19650 119 3 were be AUX eblip-19650 119 4 expected expect VERB eblip-19650 119 5 to to PART eblip-19650 119 6 very very ADV eblip-19650 119 7 clearly clearly ADV eblip-19650 119 8 show show VERB eblip-19650 119 9 the the DET eblip-19650 119 10 balance balance NOUN eblip-19650 119 11 and and CCONJ eblip-19650 119 12 interrelationship interrelationship NOUN eblip-19650 119 13 between between ADP eblip-19650 119 14 the the DET eblip-19650 119 15 four four NUM eblip-19650 119 16 perspectives perspective NOUN eblip-19650 119 17 . . PUNCT eblip-19650 120 1 if if SCONJ eblip-19650 120 2 done do VERB eblip-19650 120 3 well well ADV eblip-19650 120 4 , , PUNCT eblip-19650 120 5 a a DET eblip-19650 120 6 staff staff NOUN eblip-19650 120 7 member member NOUN eblip-19650 120 8 should should AUX eblip-19650 120 9 be be AUX eblip-19650 120 10 able able ADJ eblip-19650 120 11 to to PART eblip-19650 120 12 recognize recognize VERB eblip-19650 120 13 their their PRON eblip-19650 120 14 organization organization NOUN eblip-19650 120 15 ’s ’s PART eblip-19650 120 16 map map NOUN eblip-19650 120 17 because because SCONJ eblip-19650 120 18 it it PRON eblip-19650 120 19 accurately accurately ADV eblip-19650 120 20 reflects reflect VERB eblip-19650 120 21 what what PRON eblip-19650 120 22 that that DET eblip-19650 120 23 organization organization NOUN eblip-19650 120 24 is be AUX eblip-19650 120 25 all all ADV eblip-19650 120 26 about about ADP eblip-19650 120 27 . . PUNCT eblip-19650 121 1 leaders leader NOUN eblip-19650 121 2 are be AUX eblip-19650 121 3 known know VERB eblip-19650 121 4 to to PART eblip-19650 121 5 carry carry VERB eblip-19650 121 6 their their PRON eblip-19650 121 7 strategy strategy NOUN eblip-19650 121 8 maps map NOUN eblip-19650 121 9 with with ADP eblip-19650 121 10 them they PRON eblip-19650 121 11 at at ADP eblip-19650 121 12 all all DET eblip-19650 121 13 times time NOUN eblip-19650 121 14 – – PUNCT eblip-19650 121 15 to to PART eblip-19650 121 16 help help VERB eblip-19650 121 17 tell tell VERB eblip-19650 121 18 their their PRON eblip-19650 121 19 organization organization NOUN eblip-19650 121 20 ’s ’s PART eblip-19650 121 21 story story NOUN eblip-19650 121 22 to to ADP eblip-19650 121 23 others other NOUN eblip-19650 121 24 . . PUNCT eblip-19650 121 25     SPACE eblip-19650 122 1 some some DET eblip-19650 122 2 organizations organization NOUN eblip-19650 122 3 with with ADP eblip-19650 122 4 well well ADV eblip-19650 122 5 - - PUNCT eblip-19650 122 6 developed develop VERB eblip-19650 122 7 scorecards scorecard NOUN eblip-19650 122 8 and and CCONJ eblip-19650 122 9 access access NOUN eblip-19650 122 10 to to ADP eblip-19650 122 11 graphic graphic ADJ eblip-19650 122 12 artists artist NOUN eblip-19650 122 13 have have AUX eblip-19650 122 14 devised devise VERB eblip-19650 122 15 very very ADV eblip-19650 122 16 clever clever ADJ eblip-19650 122 17 renditions rendition NOUN eblip-19650 122 18 of of ADP eblip-19650 122 19 their their PRON eblip-19650 122 20 strategy strategy NOUN eblip-19650 122 21 maps map NOUN eblip-19650 122 22 . . PUNCT eblip-19650 123 1 ( ( PUNCT eblip-19650 123 2 a a DET eblip-19650 123 3 search search NOUN eblip-19650 123 4 of of ADP eblip-19650 123 5 google google NOUN eblip-19650 123 6 for for ADP eblip-19650 123 7 “ " PUNCT eblip-19650 123 8 strategy strategy NOUN eblip-19650 123 9 maps map NOUN eblip-19650 123 10 ” " PUNCT eblip-19650 123 11 turns turn VERB eblip-19650 123 12 up up ADP eblip-19650 123 13 very very ADV eblip-19650 123 14 interesting interesting ADJ eblip-19650 123 15 results result NOUN eblip-19650 123 16 . . PUNCT eblip-19650 123 17 ) ) PUNCT eblip-19650 124 1 even even ADV eblip-19650 124 2 very very ADV eblip-19650 124 3 basic basic ADJ eblip-19650 124 4 strategy strategy NOUN eblip-19650 124 5 maps map NOUN eblip-19650 124 6 can can AUX eblip-19650 124 7 be be AUX eblip-19650 124 8 extremely extremely ADV eblip-19650 124 9 powerful powerful ADJ eblip-19650 124 10 if if SCONJ eblip-19650 124 11 they they PRON eblip-19650 124 12 effectively effectively ADV eblip-19650 124 13 capture capture VERB eblip-19650 124 14 an an DET eblip-19650 124 15 organization organization NOUN eblip-19650 124 16 ’s ’s PART eblip-19650 124 17 strategic strategic ADJ eblip-19650 124 18 future future NOUN eblip-19650 124 19 . . PUNCT eblip-19650 124 20     SPACE eblip-19650 124 21 with with ADP eblip-19650 124 22 the the DET eblip-19650 124 23 assistance assistance NOUN eblip-19650 124 24 of of ADP eblip-19650 124 25 the the DET eblip-19650 124 26 consultants consultant NOUN eblip-19650 124 27 , , PUNCT eblip-19650 124 28 the the DET eblip-19650 124 29 four four NUM eblip-19650 124 30 arl arl PROPN eblip-19650 124 31 sites site NOUN eblip-19650 124 32 crafted craft VERB eblip-19650 124 33 very very ADV eblip-19650 124 34 simple simple ADJ eblip-19650 124 35 strategy strategy NOUN eblip-19650 124 36 maps map NOUN eblip-19650 124 37 early early ADV eblip-19650 124 38 in in ADP eblip-19650 124 39 the the DET eblip-19650 124 40 process process NOUN eblip-19650 124 41 – – PUNCT eblip-19650 124 42 and and CCONJ eblip-19650 124 43 then then ADV eblip-19650 124 44 returned return VERB eblip-19650 124 45 to to ADP eblip-19650 124 46 rework rework VERB eblip-19650 124 47 them they PRON eblip-19650 124 48 many many ADJ eblip-19650 124 49 times time NOUN eblip-19650 124 50 during during ADP eblip-19650 124 51 the the DET eblip-19650 124 52 implementation implementation NOUN eblip-19650 124 53 period period NOUN eblip-19650 124 54 . . PUNCT eblip-19650 125 1 in in ADP eblip-19650 125 2 some some DET eblip-19650 125 3 cases case NOUN eblip-19650 125 4 , , PUNCT eblip-19650 125 5 discussions discussion NOUN eblip-19650 125 6 with with ADP eblip-19650 125 7 stakeholders stakeholder NOUN eblip-19650 125 8 revealed reveal VERB eblip-19650 125 9 the the DET eblip-19650 125 10 need need NOUN eblip-19650 125 11 for for ADP eblip-19650 125 12 fairly fairly ADV eblip-19650 125 13 significant significant ADJ eblip-19650 125 14 overhauls overhaul NOUN eblip-19650 125 15 . . PUNCT eblip-19650 126 1 in in ADP eblip-19650 126 2 other other ADJ eblip-19650 126 3 cases case NOUN eblip-19650 126 4 , , PUNCT eblip-19650 126 5 the the DET eblip-19650 126 6 changes change NOUN eblip-19650 126 7 were be AUX eblip-19650 126 8 more more ADJ eblip-19650 126 9 minute minute ADJ eblip-19650 126 10 ( ( PUNCT eblip-19650 126 11 e.g. e.g. ADV eblip-19650 126 12 , , PUNCT eblip-19650 126 13 reworking rework VERB eblip-19650 126 14 the the DET eblip-19650 126 15 wording wording NOUN eblip-19650 126 16 to to PART eblip-19650 126 17 improve improve VERB eblip-19650 126 18 clarity clarity NOUN eblip-19650 126 19 ) ) PUNCT eblip-19650 126 20 . . PUNCT eblip-19650 126 21     SPACE eblip-19650 126 22 on on ADP eblip-19650 126 23 occasion occasion NOUN eblip-19650 126 24 , , PUNCT eblip-19650 126 25 the the DET eblip-19650 126 26 limitations limitation NOUN eblip-19650 126 27 of of ADP eblip-19650 126 28 the the DET eblip-19650 126 29 initial initial ADJ eblip-19650 126 30 strategy strategy NOUN eblip-19650 126 31 maps map NOUN eblip-19650 126 32 were be AUX eblip-19650 126 33 not not PART eblip-19650 126 34 revealed reveal VERB eblip-19650 126 35 until until ADP eblip-19650 126 36 later later ADJ eblip-19650 126 37 stages stage NOUN eblip-19650 126 38 – – PUNCT eblip-19650 126 39 when when SCONJ eblip-19650 126 40 organizations organization NOUN eblip-19650 126 41 were be AUX eblip-19650 126 42 trying try VERB eblip-19650 126 43 to to PART eblip-19650 126 44 identify identify VERB eblip-19650 126 45 specific specific ADJ eblip-19650 126 46 measures measure NOUN eblip-19650 126 47 and and CCONJ eblip-19650 126 48 targets target NOUN eblip-19650 126 49 . . PUNCT eblip-19650 126 50     SPACE eblip-19650 127 1 the the DET eblip-19650 127 2 teams team NOUN eblip-19650 127 3 soon soon ADV eblip-19650 127 4 discovered discover VERB eblip-19650 127 5 that that SCONJ eblip-19650 127 6 the the DET eblip-19650 127 7 choice choice NOUN eblip-19650 127 8 of of ADP eblip-19650 127 9 words word NOUN eblip-19650 127 10 was be AUX eblip-19650 127 11 pivotal pivotal ADJ eblip-19650 127 12 : : PUNCT eblip-19650 127 13 if if SCONJ eblip-19650 127 14 the the DET eblip-19650 127 15 word word NOUN eblip-19650 127 16 appears appear VERB eblip-19650 127 17 in in ADP eblip-19650 127 18 an an DET eblip-19650 127 19 objective objective ADJ eblip-19650 127 20 statement statement NOUN eblip-19650 127 21 , , PUNCT eblip-19650 127 22 it it PRON eblip-19650 127 23 should should AUX eblip-19650 127 24 be be AUX eblip-19650 127 25 measured measure VERB eblip-19650 127 26 . . PUNCT eblip-19650 128 1 for for ADP eblip-19650 128 2 example example NOUN eblip-19650 128 3 if if SCONJ eblip-19650 128 4 an an DET eblip-19650 128 5 objective objective NOUN eblip-19650 128 6 is be AUX eblip-19650 128 7 framed frame VERB eblip-19650 128 8 to to PART eblip-19650 128 9 “ " PUNCT eblip-19650 128 10 hire hire VERB eblip-19650 128 11 , , PUNCT eblip-19650 128 12 retain retain VERB eblip-19650 128 13 , , PUNCT eblip-19650 128 14 train train NOUN eblip-19650 128 15 , , PUNCT eblip-19650 128 16 and and CCONJ eblip-19650 128 17 develop develop VERB eblip-19650 128 18 highly highly ADV eblip-19650 128 19 motivated motivated ADJ eblip-19650 128 20 , , PUNCT eblip-19650 128 21 productive productive ADJ eblip-19650 128 22 , , PUNCT eblip-19650 128 23 technologically technologically ADV eblip-19650 128 24 fluent fluent ADJ eblip-19650 128 25 , , PUNCT eblip-19650 128 26 diverse diverse ADJ eblip-19650 128 27 staff staff NOUN eblip-19650 128 28 ” " PUNCT eblip-19650 128 29 then then ADV eblip-19650 128 30 , , PUNCT eblip-19650 128 31 ultimately ultimately ADV eblip-19650 128 32 , , PUNCT eblip-19650 128 33 that that DET eblip-19650 128 34 organization organization NOUN eblip-19650 128 35 will will AUX eblip-19650 128 36 need need VERB eblip-19650 128 37 to to PART eblip-19650 128 38 measure measure VERB eblip-19650 128 39 its its PRON eblip-19650 128 40 hiring hiring NOUN eblip-19650 128 41 , , PUNCT eblip-19650 128 42 retaining retaining NOUN eblip-19650 128 43 , , PUNCT eblip-19650 128 44 training training NOUN eblip-19650 128 45 , , PUNCT eblip-19650 128 46 developing developing NOUN eblip-19650 128 47 , , PUNCT eblip-19650 128 48 processes process NOUN eblip-19650 128 49 . . PUNCT eblip-19650 129 1 in in ADP eblip-19650 129 2 addition addition NOUN eblip-19650 129 3 the the DET eblip-19650 129 4 organization organization NOUN eblip-19650 129 5 may may AUX eblip-19650 129 6 need need VERB eblip-19650 129 7 to to PART eblip-19650 129 8 measure measure VERB eblip-19650 129 9 the the DET eblip-19650 129 10 motivation motivation NOUN eblip-19650 129 11 , , PUNCT eblip-19650 129 12 productivity productivity NOUN eblip-19650 129 13 , , PUNCT eblip-19650 129 14 tech tech NOUN eblip-19650 129 15 fluency fluency NOUN eblip-19650 129 16 , , PUNCT eblip-19650 129 17 and and CCONJ eblip-19650 129 18 diversity diversity NOUN eblip-19650 129 19 of of ADP eblip-19650 129 20 its its PRON eblip-19650 129 21 staff staff NOUN eblip-19650 129 22 . . PUNCT eblip-19650 130 1 eight eight NUM eblip-19650 130 2 measures measure NOUN eblip-19650 130 3 could could AUX eblip-19650 130 4 be be AUX eblip-19650 130 5 required require VERB eblip-19650 130 6 to to PART eblip-19650 130 7 fully fully ADV eblip-19650 130 8 evaluate evaluate VERB eblip-19650 130 9 a a DET eblip-19650 130 10 single single ADJ eblip-19650 130 11 overly overly ADV eblip-19650 130 12 - - PUNCT eblip-19650 130 13 wordy wordy ADJ eblip-19650 130 14 objective objective NOUN eblip-19650 130 15 . . PUNCT eblip-19650 131 1 this this PRON eblip-19650 131 2 is be AUX eblip-19650 131 3 one one NUM eblip-19650 131 4 of of ADP eblip-19650 131 5 the the DET eblip-19650 131 6 clear clear ADJ eblip-19650 131 7 focusing focus VERB eblip-19650 131 8 mechanisms mechanism NOUN eblip-19650 131 9 of of ADP eblip-19650 131 10 the the DET eblip-19650 131 11 balanced balanced ADJ eblip-19650 131 12 scorecard scorecard NOUN eblip-19650 131 13 : : PUNCT eblip-19650 131 14 it it PRON eblip-19650 131 15 forces force VERB eblip-19650 131 16 an an DET eblip-19650 131 17 organization organization NOUN eblip-19650 131 18 to to PART eblip-19650 131 19 reconsider reconsider VERB eblip-19650 131 20 their their PRON eblip-19650 131 21 lovely lovely ADJ eblip-19650 131 22 , , PUNCT eblip-19650 131 23 lofty lofty ADJ eblip-19650 131 24 , , PUNCT eblip-19650 131 25 lyric lyric ADJ eblip-19650 131 26 objectives objective NOUN eblip-19650 131 27 in in ADP eblip-19650 131 28 favor favor NOUN eblip-19650 131 29 of of ADP eblip-19650 131 30 more more ADV eblip-19650 131 31 precise precise ADJ eblip-19650 131 32 statements statement NOUN eblip-19650 131 33 . . PUNCT eblip-19650 131 34     SPACE eblip-19650 131 35 commonalities commonality NOUN eblip-19650 131 36 between between ADP eblip-19650 131 37 strategy strategy NOUN eblip-19650 131 38 maps map NOUN eblip-19650 131 39     SPACE eblip-19650 131 40 many many ADJ eblip-19650 131 41 commonalities commonality NOUN eblip-19650 131 42 are be AUX eblip-19650 131 43 evident evident ADJ eblip-19650 131 44 in in ADP eblip-19650 131 45 the the DET eblip-19650 131 46 four four NUM eblip-19650 131 47 libraries library NOUN eblip-19650 131 48 ’ ' PUNCT eblip-19650 131 49 slates slate NOUN eblip-19650 131 50 of of ADP eblip-19650 131 51 strategic strategic ADJ eblip-19650 131 52 objectives objective NOUN eblip-19650 131 53 ( ( PUNCT eblip-19650 131 54 table table NOUN eblip-19650 131 55 1 1 NUM eblip-19650 131 56 ) ) PUNCT eblip-19650 131 57 . . PUNCT eblip-19650 132 1 while while SCONJ eblip-19650 132 2 the the DET eblip-19650 132 3 exact exact ADJ eblip-19650 132 4 wording wording NOUN eblip-19650 132 5 on on ADP eblip-19650 132 6 the the DET eblip-19650 132 7 strategy strategy NOUN eblip-19650 132 8 maps map NOUN eblip-19650 132 9 may may AUX eblip-19650 132 10 be be AUX eblip-19650 132 11 slightly slightly ADV eblip-19650 132 12 different different ADJ eblip-19650 132 13 , , PUNCT eblip-19650 132 14 the the DET eblip-19650 132 15 intentions intention NOUN eblip-19650 132 16 are be AUX eblip-19650 132 17 strikingly strikingly ADV eblip-19650 132 18 similar similar ADJ eblip-19650 132 19 . . PUNCT eblip-19650 133 1 overlap overlap NOUN eblip-19650 133 2 is be AUX eblip-19650 133 3 evident evident ADJ eblip-19650 133 4 in in ADP eblip-19650 133 5 each each DET eblip-19650 133 6 perspective perspective NOUN eblip-19650 133 7 , , PUNCT eblip-19650 133 8 but but CCONJ eblip-19650 133 9 is be AUX eblip-19650 133 10 most most ADV eblip-19650 133 11 noticeable noticeable ADJ eblip-19650 133 12 in in ADP eblip-19650 133 13 the the DET eblip-19650 133 14 customer customer NOUN eblip-19650 133 15 and and CCONJ eblip-19650 133 16 financial financial ADJ eblip-19650 133 17 perspectives perspective NOUN eblip-19650 133 18 . . PUNCT eblip-19650 133 19     SPACE eblip-19650 134 1 the the DET eblip-19650 134 2 following follow VERB eblip-19650 134 3 analysis analysis NOUN eblip-19650 134 4 of of ADP eblip-19650 134 5 objectives objective NOUN eblip-19650 134 6 and and CCONJ eblip-19650 134 7 measures measure NOUN eblip-19650 134 8 is be AUX eblip-19650 134 9 a a DET eblip-19650 134 10 snapshot snapshot NOUN eblip-19650 134 11 of of ADP eblip-19650 134 12 what what PRON eblip-19650 134 13 each each DET eblip-19650 134 14 library library NOUN eblip-19650 134 15 recorded record VERB eblip-19650 134 16 at at ADP eblip-19650 134 17 the the DET eblip-19650 134 18 time time NOUN eblip-19650 134 19 this this DET eblip-19650 134 20 paper paper NOUN eblip-19650 134 21 was be AUX eblip-19650 134 22 written write VERB eblip-19650 134 23 . . PUNCT eblip-19650 135 1 because because SCONJ eblip-19650 135 2 this this PRON eblip-19650 135 3 is be AUX eblip-19650 135 4 a a DET eblip-19650 135 5 change change NOUN eblip-19650 135 6 process process NOUN eblip-19650 135 7 , , PUNCT eblip-19650 135 8 objectives objective NOUN eblip-19650 135 9 , , PUNCT eblip-19650 135 10 measures measure NOUN eblip-19650 135 11 , , PUNCT eblip-19650 135 12 and and CCONJ eblip-19650 135 13 even even ADV eblip-19650 135 14 the the DET eblip-19650 135 15 look look NOUN eblip-19650 135 16 of of ADP eblip-19650 135 17 the the DET eblip-19650 135 18 strategy strategy NOUN eblip-19650 135 19 maps map NOUN eblip-19650 135 20 changed change VERB eblip-19650 135 21 fairly fairly ADV eblip-19650 135 22 frequently frequently ADV eblip-19650 135 23 . . PUNCT eblip-19650 135 24     SPACE eblip-19650 135 25 table table NOUN eblip-19650 135 26 1 1 NUM eblip-19650 135 27 number number NOUN eblip-19650 135 28 of of ADP eblip-19650 135 29 strategic strategic ADJ eblip-19650 135 30 objectives objective NOUN eblip-19650 135 31 by by ADP eblip-19650 135 32 library library NOUN eblip-19650 135 33 and and CCONJ eblip-19650 135 34 perspective perspective NOUN eblip-19650 135 35 organization organization NOUN eblip-19650 135 36 customer customer NOUN eblip-19650 135 37 financial financial ADJ eblip-19650 135 38 learning learning PROPN eblip-19650 135 39 & & CCONJ eblip-19650 135 40 growth growth PROPN eblip-19650 135 41 internal internal ADJ eblip-19650 135 42 processes process NOUN eblip-19650 135 43 total total ADJ eblip-19650 135 44 # # NOUN eblip-19650 135 45 of of ADP eblip-19650 135 46 objectives objective NOUN eblip-19650 135 47 johns johns PROPN eblip-19650 135 48 hopkins hopkins PROPN eblip-19650 135 49 4 4 NUM eblip-19650 135 50 3 3 NUM eblip-19650 135 51 2 2 NUM eblip-19650 135 52 2 2 NUM eblip-19650 135 53 11 11 NUM eblip-19650 135 54 mcmaster mcmaster NOUN eblip-19650 135 55 4 4 NUM eblip-19650 135 56 1 1 NUM eblip-19650 135 57 3 3 NUM eblip-19650 135 58 2 2 NUM eblip-19650 135 59 10 10 NUM eblip-19650 135 60 u. u. NOUN eblip-19650 135 61 of of ADP eblip-19650 135 62 virginia virginia PROPN eblip-19650 135 63 * * PROPN eblip-19650 135 64 3 3 NUM eblip-19650 135 65 3 3 NUM eblip-19650 135 66 3 3 NUM eblip-19650 135 67 9 9 NUM eblip-19650 135 68 13 13 NUM eblip-19650 135 69 u. u. NOUN eblip-19650 135 70 of of ADP eblip-19650 135 71 washington washington PROPN eblip-19650 135 72 3 3 NUM eblip-19650 135 73 3 3 NUM eblip-19650 135 74 3 3 NUM eblip-19650 135 75 5 5 NUM eblip-19650 135 76 13 13 NUM eblip-19650 135 77     SPACE eblip-19650 135 78 total total NOUN eblip-19650 135 79 all all DET eblip-19650 135 80 libraries library NOUN eblip-19650 135 81 14 14 NUM eblip-19650 135 82 10 10 NUM eblip-19650 135 83 11 11 NUM eblip-19650 135 84 18 18 NUM eblip-19650 135 85 53 53 NUM eblip-19650 135 86 * * PUNCT eblip-19650 135 87 university university PROPN eblip-19650 135 88 of of ADP eblip-19650 135 89 virginia virginia PROPN eblip-19650 135 90 numbers number NOUN eblip-19650 135 91 based base VERB eblip-19650 135 92 on on ADP eblip-19650 135 93 2007/9 2007/9 NUM eblip-19650 135 94 scorecard scorecard NOUN eblip-19650 135 95     SPACE eblip-19650 135 96 common common ADJ eblip-19650 135 97 objectives objective NOUN eblip-19650 135 98 across across ADP eblip-19650 135 99 the the DET eblip-19650 135 100 perspectives perspective NOUN eblip-19650 135 101     SPACE eblip-19650 135 102 the the DET eblip-19650 135 103 financial financial ADJ eblip-19650 135 104 perspective perspective NOUN eblip-19650 135 105 provided provide VERB eblip-19650 135 106 the the DET eblip-19650 135 107 strongest strong ADJ eblip-19650 135 108 commonalities commonality NOUN eblip-19650 135 109 in in ADP eblip-19650 135 110 objectives objective NOUN eblip-19650 135 111 . . PUNCT eblip-19650 136 1 of of ADP eblip-19650 136 2 the the DET eblip-19650 136 3 10 10 NUM eblip-19650 136 4 objectives objective NOUN eblip-19650 136 5 , , PUNCT eblip-19650 136 6 johns johns PROPN eblip-19650 136 7 hopkins hopkins PROPN eblip-19650 136 8 , , PUNCT eblip-19650 136 9 virginia virginia PROPN eblip-19650 136 10 , , PUNCT eblip-19650 136 11 and and CCONJ eblip-19650 136 12 washington washington PROPN eblip-19650 136 13 had have VERB eblip-19650 136 14 3 3 NUM eblip-19650 136 15 each each DET eblip-19650 136 16 , , PUNCT eblip-19650 136 17 and and CCONJ eblip-19650 136 18 mcmaster mcmaster NOUN eblip-19650 136 19 had have VERB eblip-19650 136 20 1 1 NUM eblip-19650 136 21 . . PUNCT eblip-19650 137 1 the the DET eblip-19650 137 2 themes theme NOUN eblip-19650 137 3 in in ADP eblip-19650 137 4 this this DET eblip-19650 137 5 perspective perspective NOUN eblip-19650 137 6 were be AUX eblip-19650 137 7 clear clear ADJ eblip-19650 137 8 – – PUNCT eblip-19650 137 9 secure secure ADJ eblip-19650 137 10 funding funding NOUN eblip-19650 137 11 for for ADP eblip-19650 137 12 operational operational ADJ eblip-19650 137 13 needs need NOUN eblip-19650 137 14 ( ( PUNCT eblip-19650 137 15 4 4 NUM eblip-19650 137 16 ) ) PUNCT eblip-19650 137 17 , , PUNCT eblip-19650 137 18 align align VERB eblip-19650 137 19 resources resource NOUN eblip-19650 137 20 strategically strategically ADV eblip-19650 137 21 ( ( PUNCT eblip-19650 137 22 2 2 NUM eblip-19650 137 23 ) ) PUNCT eblip-19650 137 24 , , PUNCT eblip-19650 137 25 and and CCONJ eblip-19650 137 26 measuring measure VERB eblip-19650 137 27 and and CCONJ eblip-19650 137 28 improving improve VERB eblip-19650 137 29 the the DET eblip-19650 137 30 impact impact NOUN eblip-19650 137 31 of of ADP eblip-19650 137 32 resources resource NOUN eblip-19650 137 33 and and CCONJ eblip-19650 137 34 services service NOUN eblip-19650 137 35 ( ( PUNCT eblip-19650 137 36 2 2 NUM eblip-19650 137 37 ) ) PUNCT eblip-19650 137 38 . . PUNCT eblip-19650 137 39     SPACE eblip-19650 137 40 in in ADP eblip-19650 137 41 the the DET eblip-19650 137 42 customer customer NOUN eblip-19650 137 43 perspective perspective NOUN eblip-19650 137 44 there there PRON eblip-19650 137 45 were be VERB eblip-19650 137 46 a a DET eblip-19650 137 47 total total NOUN eblip-19650 137 48 of of ADP eblip-19650 137 49 14 14 NUM eblip-19650 137 50 objectives objective NOUN eblip-19650 137 51 across across ADP eblip-19650 137 52 the the DET eblip-19650 137 53 4 4 NUM eblip-19650 137 54 libraries library NOUN eblip-19650 137 55 , , PUNCT eblip-19650 137 56 4 4 NUM eblip-19650 137 57 each each PRON eblip-19650 137 58 from from ADP eblip-19650 137 59 mcmaster mcmaster PROPN eblip-19650 137 60 and and CCONJ eblip-19650 137 61 johns johns PROPN eblip-19650 137 62 hopkins hopkins PROPN eblip-19650 137 63 and and CCONJ eblip-19650 137 64 3 3 NUM eblip-19650 137 65 each each DET eblip-19650 137 66 from from ADP eblip-19650 137 67 virginia virginia PROPN eblip-19650 137 68 and and CCONJ eblip-19650 137 69 washington washington PROPN eblip-19650 137 70 . . PUNCT eblip-19650 138 1 commonalities commonality NOUN eblip-19650 138 2 included include VERB eblip-19650 138 3 the the DET eblip-19650 138 4 following following NOUN eblip-19650 138 5 : : PUNCT eblip-19650 138 6     SPACE eblip-19650 138 7 providing provide VERB eblip-19650 138 8 productive productive ADJ eblip-19650 138 9 and and CCONJ eblip-19650 138 10 user user NOUN eblip-19650 138 11 centered center VERB eblip-19650 138 12 spaces space NOUN eblip-19650 138 13 , , PUNCT eblip-19650 138 14 both both CCONJ eblip-19650 138 15 virtual virtual ADJ eblip-19650 138 16 and and CCONJ eblip-19650 138 17 physical physical ADJ eblip-19650 138 18 ( ( PUNCT eblip-19650 138 19 4 4 NUM eblip-19650 138 20 ) ) PUNCT eblip-19650 138 21 discovery discovery NOUN eblip-19650 138 22 , , PUNCT eblip-19650 138 23 access access NOUN eblip-19650 138 24 , , PUNCT eblip-19650 138 25 and and CCONJ eblip-19650 138 26 preservation preservation NOUN eblip-19650 138 27 of of ADP eblip-19650 138 28 collections collection NOUN eblip-19650 138 29 for for ADP eblip-19650 138 30 current current ADJ eblip-19650 138 31 and and CCONJ eblip-19650 138 32 future future ADJ eblip-19650 138 33 scholars scholar NOUN eblip-19650 138 34 ( ( PUNCT eblip-19650 138 35 3 3 X eblip-19650 138 36 ) ) PUNCT eblip-19650 138 37 providing provide VERB eblip-19650 138 38 access access NOUN eblip-19650 138 39 to to ADP eblip-19650 138 40 library library ADJ eblip-19650 138 41 tools tool NOUN eblip-19650 138 42 and and CCONJ eblip-19650 138 43 services service NOUN eblip-19650 138 44 ( ( PUNCT eblip-19650 138 45 3 3 X eblip-19650 138 46 ) ) PUNCT eblip-19650 138 47 becoming become VERB eblip-19650 138 48 a a DET eblip-19650 138 49 world world NOUN eblip-19650 138 50 class class NOUN eblip-19650 138 51 teaching teaching NOUN eblip-19650 138 52 , , PUNCT eblip-19650 138 53 research research NOUN eblip-19650 138 54 , , PUNCT eblip-19650 138 55 and and CCONJ eblip-19650 138 56 learning learn VERB eblip-19650 138 57 library library NOUN eblip-19650 138 58 ( ( PUNCT eblip-19650 138 59 3 3 X eblip-19650 138 60 ) ) PUNCT eblip-19650 138 61 integrating integrate VERB eblip-19650 138 62 into into ADP eblip-19650 138 63 the the DET eblip-19650 138 64 university university NOUN eblip-19650 138 65 ’s ’s PART eblip-19650 138 66 teaching teaching NOUN eblip-19650 138 67 and and CCONJ eblip-19650 138 68 research research NOUN eblip-19650 138 69 mission mission NOUN eblip-19650 138 70 ( ( PUNCT eblip-19650 138 71 3 3 NUM eblip-19650 138 72 ) ) PUNCT eblip-19650 138 73     SPACE eblip-19650 138 74 the the DET eblip-19650 138 75 learning learning NOUN eblip-19650 138 76 and and CCONJ eblip-19650 138 77 growth growth NOUN eblip-19650 138 78 perspective perspective NOUN eblip-19650 138 79 also also ADV eblip-19650 138 80 displayed display VERB eblip-19650 138 81 many many ADJ eblip-19650 138 82 commonalities commonality NOUN eblip-19650 138 83 . . PUNCT eblip-19650 139 1 certain certain ADJ eblip-19650 139 2 words word NOUN eblip-19650 139 3 appeared appear VERB eblip-19650 139 4 frequently frequently ADV eblip-19650 139 5 to to PART eblip-19650 139 6 describe describe VERB eblip-19650 139 7 staff staff NOUN eblip-19650 139 8 including include VERB eblip-19650 139 9 “ " PUNCT eblip-19650 139 10 collaborative collaborative ADJ eblip-19650 139 11 , , PUNCT eblip-19650 139 12 ” " PUNCT eblip-19650 139 13 “ " PUNCT eblip-19650 139 14 innovative innovative ADJ eblip-19650 139 15 , , PUNCT eblip-19650 139 16 ” " PUNCT eblip-19650 139 17 “ " PUNCT eblip-19650 139 18 dynamic dynamic ADJ eblip-19650 139 19 , , PUNCT eblip-19650 139 20 ” " PUNCT eblip-19650 139 21 “ " PUNCT eblip-19650 139 22 diverse diverse ADJ eblip-19650 139 23 ” " PUNCT eblip-19650 139 24 and and CCONJ eblip-19650 139 25 “ " PUNCT eblip-19650 139 26 healthy healthy ADJ eblip-19650 139 27 . . PUNCT eblip-19650 139 28 ” " PUNCT eblip-19650 140 1 of of ADP eblip-19650 140 2 the the DET eblip-19650 140 3 11 11 NUM eblip-19650 140 4 objectives objective NOUN eblip-19650 140 5 logged log VERB eblip-19650 140 6 , , PUNCT eblip-19650 140 7 johns johns PROPN eblip-19650 140 8 hopkins hopkins PROPN eblip-19650 140 9 accounted account VERB eblip-19650 140 10 for for ADP eblip-19650 140 11 2 2 NUM eblip-19650 140 12 while while SCONJ eblip-19650 140 13 mcmaster mcmaster PROPN eblip-19650 140 14 , , PUNCT eblip-19650 140 15 virginia virginia PROPN eblip-19650 140 16 , , PUNCT eblip-19650 140 17 and and CCONJ eblip-19650 140 18 washington washington PROPN eblip-19650 140 19 each each PRON eblip-19650 140 20 had have VERB eblip-19650 140 21 3 3 NUM eblip-19650 140 22 . . PUNCT eblip-19650 140 23 common common ADJ eblip-19650 140 24 themes theme NOUN eblip-19650 140 25 are be AUX eblip-19650 140 26 as as SCONJ eblip-19650 140 27 follows follow VERB eblip-19650 140 28 : : PUNCT eblip-19650 140 29     SPACE eblip-19650 140 30 developing develop VERB eblip-19650 140 31 workforces workforce NOUN eblip-19650 140 32 that that PRON eblip-19650 140 33 are be AUX eblip-19650 140 34 productive productive ADJ eblip-19650 140 35 , , PUNCT eblip-19650 140 36 motivated motivated ADJ eblip-19650 140 37 , , PUNCT eblip-19650 140 38 and and CCONJ eblip-19650 140 39 engaged engage VERB eblip-19650 140 40 ( ( PUNCT eblip-19650 140 41 4 4 X eblip-19650 140 42 ) ) PUNCT eblip-19650 140 43 developing develop VERB eblip-19650 140 44 workforces workforce NOUN eblip-19650 140 45 that that PRON eblip-19650 140 46 are be AUX eblip-19650 140 47 based base VERB eblip-19650 140 48 on on ADP eblip-19650 140 49 alignment alignment NOUN eblip-19650 140 50 with with ADP eblip-19650 140 51 their their PRON eblip-19650 140 52 strategic strategic ADJ eblip-19650 140 53 plan plan NOUN eblip-19650 140 54 ( ( PUNCT eblip-19650 140 55 2 2 X eblip-19650 140 56 ) ) PUNCT eblip-19650 140 57 supporting support VERB eblip-19650 140 58 diversity diversity NOUN eblip-19650 140 59 ( ( PUNCT eblip-19650 140 60 2 2 NUM eblip-19650 140 61 ) ) PUNCT eblip-19650 140 62     SPACE eblip-19650 140 63 the the DET eblip-19650 140 64 unique unique ADJ eblip-19650 140 65 objectives objective NOUN eblip-19650 140 66 under under ADP eblip-19650 140 67 this this DET eblip-19650 140 68 perspective perspective NOUN eblip-19650 140 69 are be AUX eblip-19650 140 70 indicative indicative ADJ eblip-19650 140 71 of of ADP eblip-19650 140 72 the the DET eblip-19650 140 73 local local ADJ eblip-19650 140 74 environment environment NOUN eblip-19650 140 75 and and CCONJ eblip-19650 140 76 organizational organizational ADJ eblip-19650 140 77 culture culture NOUN eblip-19650 140 78 . . PUNCT eblip-19650 141 1 from from ADP eblip-19650 141 2 embedding embed VERB eblip-19650 141 3 flexibility flexibility NOUN eblip-19650 141 4 into into ADP eblip-19650 141 5 everyone everyone PRON eblip-19650 141 6 ’s ’s PART eblip-19650 141 7 job job NOUN eblip-19650 141 8 description description NOUN eblip-19650 141 9 to to ADP eblip-19650 141 10 providing provide VERB eblip-19650 141 11 clear clear ADJ eblip-19650 141 12 paths path NOUN eblip-19650 141 13 and and CCONJ eblip-19650 141 14 processes process NOUN eblip-19650 141 15 to to PART eblip-19650 141 16 carry carry VERB eblip-19650 141 17 innovation innovation NOUN eblip-19650 141 18 into into ADP eblip-19650 141 19 production production NOUN eblip-19650 141 20 , , PUNCT eblip-19650 141 21 clearly clearly ADV eblip-19650 141 22 these these DET eblip-19650 141 23 libraries library NOUN eblip-19650 141 24 are be AUX eblip-19650 141 25 reexamining reexamine VERB eblip-19650 141 26 the the DET eblip-19650 141 27 type type NOUN eblip-19650 141 28 of of ADP eblip-19650 141 29 staffing staffing NOUN eblip-19650 141 30 they they PRON eblip-19650 141 31 will will AUX eblip-19650 141 32 need need VERB eblip-19650 141 33 in in ADP eblip-19650 141 34 the the DET eblip-19650 141 35 upcoming upcoming ADJ eblip-19650 141 36 years year NOUN eblip-19650 141 37 . . PUNCT eblip-19650 141 38     SPACE eblip-19650 142 1 the the DET eblip-19650 142 2 internal internal ADJ eblip-19650 142 3 processes process NOUN eblip-19650 142 4 perspective perspective NOUN eblip-19650 142 5 displayed display VERB eblip-19650 142 6 the the DET eblip-19650 142 7 most most ADJ eblip-19650 142 8 divergence divergence NOUN eblip-19650 142 9 in in ADP eblip-19650 142 10 content content NOUN eblip-19650 142 11 . . PUNCT eblip-19650 143 1 there there PRON eblip-19650 143 2 were be VERB eblip-19650 143 3 a a DET eblip-19650 143 4 total total NOUN eblip-19650 143 5 of of ADP eblip-19650 143 6 18 18 NUM eblip-19650 143 7 objectives objective NOUN eblip-19650 143 8 – – PUNCT eblip-19650 143 9 9 9 NUM eblip-19650 143 10 at at ADP eblip-19650 143 11 virginia virginia PROPN eblip-19650 143 12 , , PUNCT eblip-19650 143 13 5 5 NUM eblip-19650 143 14 at at ADP eblip-19650 143 15 washington washington PROPN eblip-19650 143 16 , , PUNCT eblip-19650 143 17 and and CCONJ eblip-19650 143 18 2 2 NUM eblip-19650 143 19 each each PRON eblip-19650 143 20 at at ADP eblip-19650 143 21 johns johns PROPN eblip-19650 143 22 hopkins hopkins PROPN eblip-19650 143 23 and and CCONJ eblip-19650 143 24 mcmaster mcmaster PROPN eblip-19650 143 25 . . PUNCT eblip-19650 144 1 the the DET eblip-19650 144 2 wide wide ADJ eblip-19650 144 3 variation variation NOUN eblip-19650 144 4 in in ADP eblip-19650 144 5 sheer sheer ADJ eblip-19650 144 6 number number NOUN eblip-19650 144 7 of of ADP eblip-19650 144 8 objectives objective NOUN eblip-19650 144 9 is be AUX eblip-19650 144 10 attributable attributable ADJ eblip-19650 144 11 to to ADP eblip-19650 144 12 local local ADJ eblip-19650 144 13 preference preference NOUN eblip-19650 144 14 : : PUNCT eblip-19650 144 15 some some DET eblip-19650 144 16 locations location NOUN eblip-19650 144 17 chose choose VERB eblip-19650 144 18 to to PART eblip-19650 144 19 position position VERB eblip-19650 144 20 traditional traditional ADJ eblip-19650 144 21 internal internal ADJ eblip-19650 144 22 process process NOUN eblip-19650 144 23 objectives objective NOUN eblip-19650 144 24 within within ADP eblip-19650 144 25 the the DET eblip-19650 144 26 customer customer NOUN eblip-19650 144 27 service service NOUN eblip-19650 144 28 perspective perspective NOUN eblip-19650 144 29 given give VERB eblip-19650 144 30 the the DET eblip-19650 144 31 focus focus NOUN eblip-19650 144 32 on on ADP eblip-19650 144 33 users user NOUN eblip-19650 144 34 . . PUNCT eblip-19650 145 1 common common ADJ eblip-19650 145 2 objectives objective NOUN eblip-19650 145 3 included include VERB eblip-19650 145 4 the the DET eblip-19650 145 5 following following NOUN eblip-19650 145 6 : : PUNCT eblip-19650 145 7     SPACE eblip-19650 145 8 promoting promote VERB eblip-19650 145 9 the the DET eblip-19650 145 10 libraries library NOUN eblip-19650 145 11 resources resource NOUN eblip-19650 145 12 , , PUNCT eblip-19650 145 13 services service NOUN eblip-19650 145 14 , , PUNCT eblip-19650 145 15 and and CCONJ eblip-19650 145 16 value value NOUN eblip-19650 145 17 ( ( PUNCT eblip-19650 145 18 3 3 X eblip-19650 145 19 ) ) PUNCT eblip-19650 145 20 advocating advocate VERB eblip-19650 145 21 for for ADP eblip-19650 145 22 scholarly scholarly ADJ eblip-19650 145 23 communications communication NOUN eblip-19650 145 24 ( ( PUNCT eblip-19650 145 25 2 2 X eblip-19650 145 26 ) ) PUNCT eblip-19650 145 27 optimizing optimize VERB eblip-19650 145 28 performance performance NOUN eblip-19650 145 29 through through ADP eblip-19650 145 30 efficiencies efficiency NOUN eblip-19650 145 31 and and CCONJ eblip-19650 145 32 effectiveness effectiveness NOUN eblip-19650 145 33 of of ADP eblip-19650 145 34 programs program NOUN eblip-19650 145 35 ( ( PUNCT eblip-19650 145 36 this this PRON eblip-19650 145 37 is be AUX eblip-19650 145 38 similar similar ADJ eblip-19650 145 39 to to ADP eblip-19650 145 40 objectives objective NOUN eblip-19650 145 41 in in ADP eblip-19650 145 42 the the DET eblip-19650 145 43 financial financial ADJ eblip-19650 145 44 perspective perspective NOUN eblip-19650 145 45 from from ADP eblip-19650 145 46 two two NUM eblip-19650 145 47 of of ADP eblip-19650 145 48 the the DET eblip-19650 145 49 libraries library NOUN eblip-19650 145 50 ) ) PUNCT eblip-19650 145 51 ( ( PUNCT eblip-19650 145 52 2 2 X eblip-19650 145 53 ) ) PUNCT eblip-19650 145 54 integration integration NOUN eblip-19650 145 55 of of ADP eblip-19650 145 56 resources resource NOUN eblip-19650 145 57 into into ADP eblip-19650 145 58 user user NOUN eblip-19650 145 59 environments environment NOUN eblip-19650 145 60 , , PUNCT eblip-19650 145 61 increasing increase VERB eblip-19650 145 62 access access NOUN eblip-19650 145 63 to to ADP eblip-19650 145 64 content content NOUN eblip-19650 145 65 , , PUNCT eblip-19650 145 66 and and CCONJ eblip-19650 145 67 improving improve VERB eblip-19650 145 68 search search NOUN eblip-19650 145 69 and and CCONJ eblip-19650 145 70 discovery discovery NOUN eblip-19650 145 71 ( ( PUNCT eblip-19650 145 72 2 2 NUM eblip-19650 145 73 ) ) PUNCT eblip-19650 145 74     SPACE eblip-19650 145 75 the the DET eblip-19650 145 76 unique unique ADJ eblip-19650 145 77 objectives objective NOUN eblip-19650 145 78 under under ADP eblip-19650 145 79 this this DET eblip-19650 145 80 perspective perspective NOUN eblip-19650 145 81 include include VERB eblip-19650 145 82 : : PUNCT eblip-19650 145 83     SPACE eblip-19650 145 84 identifying identify VERB eblip-19650 145 85 unique unique ADJ eblip-19650 145 86 , , PUNCT eblip-19650 145 87 rare rare ADJ eblip-19650 145 88 , , PUNCT eblip-19650 145 89 and and CCONJ eblip-19650 145 90 valuable valuable ADJ eblip-19650 145 91 collections collection NOUN eblip-19650 145 92 developing develop VERB eblip-19650 145 93 a a DET eblip-19650 145 94 world world NOUN eblip-19650 145 95 class class NOUN eblip-19650 145 96 preservation preservation NOUN eblip-19650 145 97 program program NOUN eblip-19650 145 98 building building NOUN eblip-19650 145 99 collection collection NOUN eblip-19650 145 100 management management NOUN eblip-19650 145 101 strategies strategy NOUN eblip-19650 145 102 for for ADP eblip-19650 145 103 materials material NOUN eblip-19650 145 104 needed need VERB eblip-19650 145 105 by by ADP eblip-19650 145 106 scholars scholar NOUN eblip-19650 145 107 retooling retool VERB eblip-19650 145 108 and and CCONJ eblip-19650 145 109 expanding expand VERB eblip-19650 145 110 collection collection NOUN eblip-19650 145 111 storage storage NOUN eblip-19650 145 112 space space NOUN eblip-19650 145 113 . . PUNCT eblip-19650 145 114     SPACE eblip-19650 145 115 identifying identify VERB eblip-19650 145 116 measures measure NOUN eblip-19650 145 117     SPACE eblip-19650 145 118 once once SCONJ eblip-19650 145 119 the the DET eblip-19650 145 120 slates slate NOUN eblip-19650 145 121 of of ADP eblip-19650 145 122 strategic strategic ADJ eblip-19650 145 123 objectives objective NOUN eblip-19650 145 124 were be AUX eblip-19650 145 125 set set VERB eblip-19650 145 126 , , PUNCT eblip-19650 145 127 the the DET eblip-19650 145 128 four four NUM eblip-19650 145 129 teams team NOUN eblip-19650 145 130 moved move VERB eblip-19650 145 131 on on ADP eblip-19650 145 132 to to PART eblip-19650 145 133 develop develop VERB eblip-19650 145 134 measures measure NOUN eblip-19650 145 135 . . PUNCT eblip-19650 146 1 as as SCONJ eblip-19650 146 2 noted note VERB eblip-19650 146 3 earlier early ADV eblip-19650 146 4 , , PUNCT eblip-19650 146 5 all all DET eblip-19650 146 6 four four NUM eblip-19650 146 7 sites site NOUN eblip-19650 146 8 had have AUX eblip-19650 146 9 been be AUX eblip-19650 146 10 collecting collect VERB eblip-19650 146 11 vast vast ADJ eblip-19650 146 12 amounts amount NOUN eblip-19650 146 13 of of ADP eblip-19650 146 14 data datum NOUN eblip-19650 146 15 for for ADP eblip-19650 146 16 many many ADJ eblip-19650 146 17 years year NOUN eblip-19650 146 18 . . PUNCT eblip-19650 147 1 two two NUM eblip-19650 147 2 of of ADP eblip-19650 147 3 the the DET eblip-19650 147 4 libraries library NOUN eblip-19650 147 5 had have VERB eblip-19650 147 6 more more ADV eblip-19650 147 7 robust robust ADJ eblip-19650 147 8 assessment assessment NOUN eblip-19650 147 9 programs program NOUN eblip-19650 147 10 in in ADP eblip-19650 147 11 place place NOUN eblip-19650 147 12 and and CCONJ eblip-19650 147 13 so so ADV eblip-19650 147 14 were be AUX eblip-19650 147 15 more more ADV eblip-19650 147 16 quickly quickly ADV eblip-19650 147 17 able able ADJ eblip-19650 147 18 to to PART eblip-19650 147 19 map map VERB eblip-19650 147 20 the the DET eblip-19650 147 21 measures measure NOUN eblip-19650 147 22 they they PRON eblip-19650 147 23 had have VERB eblip-19650 147 24 to to ADP eblip-19650 147 25 their their PRON eblip-19650 147 26 respective respective ADJ eblip-19650 147 27 objectives objective NOUN eblip-19650 147 28 . . PUNCT eblip-19650 147 29     SPACE eblip-19650 147 30 for for ADP eblip-19650 147 31 those those DET eblip-19650 147 32 libraries library NOUN eblip-19650 147 33 with with ADP eblip-19650 147 34 less less ADV eblip-19650 147 35 advanced advanced ADJ eblip-19650 147 36 assessment assessment NOUN eblip-19650 147 37 programs program NOUN eblip-19650 147 38 , , PUNCT eblip-19650 147 39 the the DET eblip-19650 147 40 consultant consultant NOUN eblip-19650 147 41 provided provide VERB eblip-19650 147 42 an an DET eblip-19650 147 43 exercise exercise NOUN eblip-19650 147 44 to to PART eblip-19650 147 45 facilitate facilitate VERB eblip-19650 147 46 measurement measurement NOUN eblip-19650 147 47 development development NOUN eblip-19650 147 48 . . PUNCT eblip-19650 148 1 given give VERB eblip-19650 148 2 that that SCONJ eblip-19650 148 3 the the DET eblip-19650 148 4 objectives objective NOUN eblip-19650 148 5 themselves themselves PRON eblip-19650 148 6 are be AUX eblip-19650 148 7 often often ADV eblip-19650 148 8 large large ADJ eblip-19650 148 9 and and CCONJ eblip-19650 148 10 intangible intangible ADJ eblip-19650 148 11 , , PUNCT eblip-19650 148 12 groups group NOUN eblip-19650 148 13 were be AUX eblip-19650 148 14 advised advise VERB eblip-19650 148 15 to to PART eblip-19650 148 16 ask ask VERB eblip-19650 148 17 a a DET eblip-19650 148 18 very very ADV eblip-19650 148 19 simple simple ADJ eblip-19650 148 20 question question NOUN eblip-19650 148 21 – – PUNCT eblip-19650 148 22 if if SCONJ eblip-19650 148 23 we we PRON eblip-19650 148 24 want want VERB eblip-19650 148 25 to to PART eblip-19650 148 26 achieve achieve VERB eblip-19650 148 27 that that PRON eblip-19650 148 28 then then ADV eblip-19650 148 29 what what PRON eblip-19650 148 30 do do AUX eblip-19650 148 31 we we PRON eblip-19650 148 32 have have VERB eblip-19650 148 33 to to PART eblip-19650 148 34 do do VERB eblip-19650 148 35 well well ADV eblip-19650 148 36 ? ? PUNCT eblip-19650 149 1 once once SCONJ eblip-19650 149 2 an an DET eblip-19650 149 3 organization organization NOUN eblip-19650 149 4 understands understand VERB eblip-19650 149 5 what what PRON eblip-19650 149 6 it it PRON eblip-19650 149 7 needs need VERB eblip-19650 149 8 to to PART eblip-19650 149 9 do do VERB eblip-19650 149 10 well well ADV eblip-19650 149 11 , , PUNCT eblip-19650 149 12 developing develop VERB eblip-19650 149 13 a a DET eblip-19650 149 14 measure measure NOUN eblip-19650 149 15 is be AUX eblip-19650 149 16 somewhat somewhat ADV eblip-19650 149 17 easier easy ADJ eblip-19650 149 18 . . PUNCT eblip-19650 149 19     SPACE eblip-19650 150 1 selecting select VERB eblip-19650 150 2 appropriate appropriate ADJ eblip-19650 150 3 measures measure NOUN eblip-19650 150 4     SPACE eblip-19650 150 5 while while SCONJ eblip-19650 150 6 there there PRON eblip-19650 150 7 are be VERB eblip-19650 150 8 a a DET eblip-19650 150 9 number number NOUN eblip-19650 150 10 of of ADP eblip-19650 150 11 considerations consideration NOUN eblip-19650 150 12 in in ADP eblip-19650 150 13 choosing choose VERB eblip-19650 150 14 measures measure NOUN eblip-19650 150 15 for for ADP eblip-19650 150 16 the the DET eblip-19650 150 17 scorecard scorecard NOUN eblip-19650 150 18 , , PUNCT eblip-19650 150 19 five five NUM eblip-19650 150 20 critical critical ADJ eblip-19650 150 21 ones one NOUN eblip-19650 150 22 became become VERB eblip-19650 150 23 readily readily ADV eblip-19650 150 24 apparent apparent ADJ eblip-19650 150 25 to to ADP eblip-19650 150 26 the the DET eblip-19650 150 27 four four NUM eblip-19650 150 28 teams team NOUN eblip-19650 150 29 : : PUNCT eblip-19650 150 30     SPACE eblip-19650 150 31 does do VERB eblip-19650 150 32 the the DET eblip-19650 150 33 metric metric ADJ eblip-19650 150 34 directly directly ADV eblip-19650 150 35 measure measure NOUN eblip-19650 150 36 performance performance NOUN eblip-19650 150 37 to to PART eblip-19650 150 38 achieve achieve VERB eblip-19650 150 39 the the DET eblip-19650 150 40 objective objective NOUN eblip-19650 150 41 ? ? PUNCT eblip-19650 151 1 what what PRON eblip-19650 151 2 data datum NOUN eblip-19650 151 3 is be AUX eblip-19650 151 4 needed need VERB eblip-19650 151 5 for for ADP eblip-19650 151 6 the the DET eblip-19650 151 7 measure measure NOUN eblip-19650 151 8 ? ? PUNCT eblip-19650 152 1 how how SCONJ eblip-19650 152 2 often often ADV eblip-19650 152 3 should should AUX eblip-19650 152 4 the the DET eblip-19650 152 5 data datum NOUN eblip-19650 152 6 be be AUX eblip-19650 152 7 collected collect VERB eblip-19650 152 8 and and CCONJ eblip-19650 152 9 used use VERB eblip-19650 152 10 ? ? PUNCT eblip-19650 153 1 how how SCONJ eblip-19650 153 2 many many ADJ eblip-19650 153 3 measures measure NOUN eblip-19650 153 4 are be AUX eblip-19650 153 5 needed need VERB eblip-19650 153 6 for for ADP eblip-19650 153 7 each each DET eblip-19650 153 8 objective objective NOUN eblip-19650 153 9 ? ? PUNCT eblip-19650 154 1 how how SCONJ eblip-19650 154 2 should should AUX eblip-19650 154 3 the the DET eblip-19650 154 4 measurement measurement NOUN eblip-19650 154 5 be be AUX eblip-19650 154 6 presented present VERB eblip-19650 154 7 ? ? PUNCT eblip-19650 154 8     SPACE eblip-19650 155 1 does do VERB eblip-19650 155 2 the the DET eblip-19650 155 3 metric metric ADJ eblip-19650 155 4 directly directly ADV eblip-19650 155 5 measure measure NOUN eblip-19650 155 6 performance performance NOUN eblip-19650 155 7 in in ADP eblip-19650 155 8 achieving achieve VERB eblip-19650 155 9 the the DET eblip-19650 155 10 objective objective NOUN eblip-19650 155 11 ? ? PUNCT eblip-19650 155 12     SPACE eblip-19650 156 1 most most ADJ eblip-19650 156 2 metrics metric NOUN eblip-19650 156 3 operate operate VERB eblip-19650 156 4 as as ADP eblip-19650 156 5 surrogates surrogate NOUN eblip-19650 156 6 or or CCONJ eblip-19650 156 7 indicators indicator NOUN eblip-19650 156 8 of of ADP eblip-19650 156 9 performance performance NOUN eblip-19650 156 10 measurement measurement NOUN eblip-19650 156 11 for for ADP eblip-19650 156 12 objectives objective NOUN eblip-19650 156 13 . . PUNCT eblip-19650 157 1 if if SCONJ eblip-19650 157 2 the the DET eblip-19650 157 3 objective objective NOUN eblip-19650 157 4 is be AUX eblip-19650 157 5 narrowly narrowly ADV eblip-19650 157 6 written write VERB eblip-19650 157 7 and and CCONJ eblip-19650 157 8 framed frame VERB eblip-19650 157 9 using use VERB eblip-19650 157 10 quantitative quantitative ADJ eblip-19650 157 11 data datum NOUN eblip-19650 157 12 , , PUNCT eblip-19650 157 13 then then ADV eblip-19650 157 14 it it PRON eblip-19650 157 15 should should AUX eblip-19650 157 16 be be AUX eblip-19650 157 17 possible possible ADJ eblip-19650 157 18 to to PART eblip-19650 157 19 find find VERB eblip-19650 157 20 direct direct ADJ eblip-19650 157 21 measures measure NOUN eblip-19650 157 22 for for ADP eblip-19650 157 23 it it PRON eblip-19650 157 24 . . PUNCT eblip-19650 158 1 for for ADP eblip-19650 158 2 example example NOUN eblip-19650 158 3 , , PUNCT eblip-19650 158 4 an an DET eblip-19650 158 5 objective objective NOUN eblip-19650 158 6 to to PART eblip-19650 158 7 “ " PUNCT eblip-19650 158 8 increase increase VERB eblip-19650 158 9 the the DET eblip-19650 158 10 amount amount NOUN eblip-19650 158 11 of of ADP eblip-19650 158 12 gift gift NOUN eblip-19650 158 13 and and CCONJ eblip-19650 158 14 endowment endowment NOUN eblip-19650 158 15 revenue revenue NOUN eblip-19650 158 16 ” " PUNCT eblip-19650 158 17 could could AUX eblip-19650 158 18 be be AUX eblip-19650 158 19 linked link VERB eblip-19650 158 20 to to ADP eblip-19650 158 21 a a DET eblip-19650 158 22 measure measure NOUN eblip-19650 158 23 of of ADP eblip-19650 158 24 current current ADJ eblip-19650 158 25 revenue revenue NOUN eblip-19650 158 26 against against ADP eblip-19650 158 27 a a DET eblip-19650 158 28 baseline baseline NOUN eblip-19650 158 29 . . PUNCT eblip-19650 158 30     SPACE eblip-19650 158 31 objectives objective NOUN eblip-19650 158 32 at at ADP eblip-19650 158 33 a a DET eblip-19650 158 34 broader broad ADJ eblip-19650 158 35 level level NOUN eblip-19650 158 36 , , PUNCT eblip-19650 158 37 such such ADJ eblip-19650 158 38 as as ADP eblip-19650 158 39 “ " PUNCT eblip-19650 158 40 create create VERB eblip-19650 158 41 world world NOUN eblip-19650 158 42 - - PUNCT eblip-19650 158 43 class class NOUN eblip-19650 158 44 teaching teaching NOUN eblip-19650 158 45 and and CCONJ eblip-19650 158 46 learning learning NOUN eblip-19650 158 47 spaces space NOUN eblip-19650 158 48 , , PUNCT eblip-19650 158 49 ” " PUNCT eblip-19650 158 50 would would AUX eblip-19650 158 51 most most ADV eblip-19650 158 52 likely likely ADV eblip-19650 158 53 use use VERB eblip-19650 158 54 performance performance NOUN eblip-19650 158 55 indicators indicator NOUN eblip-19650 158 56 such such ADJ eblip-19650 158 57 as as ADP eblip-19650 158 58 user user NOUN eblip-19650 158 59 satisfaction satisfaction NOUN eblip-19650 158 60 with with ADP eblip-19650 158 61 space space NOUN eblip-19650 158 62 or or CCONJ eblip-19650 158 63 number number NOUN eblip-19650 158 64 of of ADP eblip-19650 158 65 instructional instructional ADJ eblip-19650 158 66 spaces space NOUN eblip-19650 158 67 . . PUNCT eblip-19650 158 68     SPACE eblip-19650 158 69 essentially essentially ADV eblip-19650 158 70 , , PUNCT eblip-19650 158 71 metrics metric NOUN eblip-19650 158 72 should should AUX eblip-19650 158 73 be be AUX eblip-19650 158 74 able able ADJ eblip-19650 158 75 to to PART eblip-19650 158 76 measure measure VERB eblip-19650 158 77 or or CCONJ eblip-19650 158 78 indicate indicate VERB eblip-19650 158 79 an an DET eblip-19650 158 80 organization organization NOUN eblip-19650 158 81 ’s ’s PART eblip-19650 158 82 progress progress NOUN eblip-19650 158 83 in in ADP eblip-19650 158 84 achieving achieve VERB eblip-19650 158 85 its its PRON eblip-19650 158 86 objectives objective NOUN eblip-19650 158 87 . . PUNCT eblip-19650 158 88     SPACE eblip-19650 159 1 what what PRON eblip-19650 159 2 data datum NOUN eblip-19650 159 3 is be AUX eblip-19650 159 4 needed need VERB eblip-19650 159 5 for for ADP eblip-19650 159 6 the the DET eblip-19650 159 7 measure measure NOUN eblip-19650 159 8 ? ? PUNCT eblip-19650 159 9     SPACE eblip-19650 160 1 as as SCONJ eblip-19650 160 2 noted note VERB eblip-19650 160 3 earlier early ADV eblip-19650 160 4 , , PUNCT eblip-19650 160 5 all all DET eblip-19650 160 6 four four NUM eblip-19650 160 7 libraries library NOUN eblip-19650 160 8 were be AUX eblip-19650 160 9 already already ADV eblip-19650 160 10 collecting collect VERB eblip-19650 160 11 vast vast ADJ eblip-19650 160 12 amounts amount NOUN eblip-19650 160 13 of of ADP eblip-19650 160 14 data datum NOUN eblip-19650 160 15 for for ADP eblip-19650 160 16 purposes purpose NOUN eblip-19650 160 17 of of ADP eblip-19650 160 18 campus campus NOUN eblip-19650 160 19 and and CCONJ eblip-19650 160 20 professional professional ADJ eblip-19650 160 21 association association PROPN eblip-19650 160 22 accountability accountability NOUN eblip-19650 160 23 . . PUNCT eblip-19650 161 1 data datum NOUN eblip-19650 161 2 that that PRON eblip-19650 161 3 is be AUX eblip-19650 161 4 already already ADV eblip-19650 161 5 being be AUX eblip-19650 161 6 collected collect VERB eblip-19650 161 7 should should AUX eblip-19650 161 8 be be AUX eblip-19650 161 9 reviewed review VERB eblip-19650 161 10 first first ADV eblip-19650 161 11 for for ADP eblip-19650 161 12 use use NOUN eblip-19650 161 13 as as ADP eblip-19650 161 14 measures measure NOUN eblip-19650 161 15 . . PUNCT eblip-19650 162 1 however however ADV eblip-19650 162 2 , , PUNCT eblip-19650 162 3 matthews matthews PROPN eblip-19650 162 4     SPACE eblip-19650 162 5 adds add VERB eblip-19650 162 6 a a DET eblip-19650 162 7 cautionary cautionary ADJ eblip-19650 162 8 note note NOUN eblip-19650 162 9 : : PUNCT eblip-19650 162 10 “ " PUNCT eblip-19650 162 11 there there PRON eblip-19650 162 12 is be VERB eblip-19650 162 13 a a DET eblip-19650 162 14 tendency tendency NOUN eblip-19650 162 15 among among ADP eblip-19650 162 16 libraries library NOUN eblip-19650 162 17 to to PART eblip-19650 162 18 consider consider VERB eblip-19650 162 19 only only ADV eblip-19650 162 20 the the DET eblip-19650 162 21 measures measure NOUN eblip-19650 162 22 that that PRON eblip-19650 162 23 are be AUX eblip-19650 162 24 currently currently ADV eblip-19650 162 25 being be AUX eblip-19650 162 26 collected collect VERB eblip-19650 162 27 or or CCONJ eblip-19650 162 28 that that PRON eblip-19650 162 29 would would AUX eblip-19650 162 30 be be AUX eblip-19650 162 31 easy easy ADJ eblip-19650 162 32 to to PART eblip-19650 162 33 collect collect VERB eblip-19650 162 34 ” " PUNCT eblip-19650 162 35 ( ( PUNCT eblip-19650 162 36 2008 2008 NUM eblip-19650 162 37 , , PUNCT eblip-19650 162 38 p. p. NOUN eblip-19650 162 39 67 67 NUM eblip-19650 162 40 ) ) PUNCT eblip-19650 162 41 . . PUNCT eblip-19650 163 1 yet yet ADV eblip-19650 163 2 , , PUNCT eblip-19650 163 3 the the DET eblip-19650 163 4 time time NOUN eblip-19650 163 5 and and CCONJ eblip-19650 163 6 costs cost NOUN eblip-19650 163 7 involved involve VERB eblip-19650 163 8 in in ADP eblip-19650 163 9 beginning begin VERB eblip-19650 163 10 new new ADJ eblip-19650 163 11 data datum NOUN eblip-19650 163 12 collection collection NOUN eblip-19650 163 13 processes process NOUN eblip-19650 163 14 can can AUX eblip-19650 163 15 be be AUX eblip-19650 163 16 substantial substantial ADJ eblip-19650 163 17 and and CCONJ eblip-19650 163 18 should should AUX eblip-19650 163 19 not not PART eblip-19650 163 20 be be AUX eblip-19650 163 21 underestimated underestimate VERB eblip-19650 163 22 . . PUNCT eblip-19650 164 1 the the DET eblip-19650 164 2 primary primary ADJ eblip-19650 164 3 focus focus NOUN eblip-19650 164 4 of of ADP eblip-19650 164 5 time time NOUN eblip-19650 164 6 and and CCONJ eblip-19650 164 7 effort effort NOUN eblip-19650 164 8 should should AUX eblip-19650 164 9 be be AUX eblip-19650 164 10 on on ADP eblip-19650 164 11 achieving achieve VERB eblip-19650 164 12 the the DET eblip-19650 164 13 objective objective NOUN eblip-19650 164 14 rather rather ADV eblip-19650 164 15 than than ADP eblip-19650 164 16 coming come VERB eblip-19650 164 17 up up ADP eblip-19650 164 18 with with ADP eblip-19650 164 19 the the DET eblip-19650 164 20 best good ADJ eblip-19650 164 21 method method NOUN eblip-19650 164 22 of of ADP eblip-19650 164 23 measuring measure VERB eblip-19650 164 24 it it PRON eblip-19650 164 25 . . PUNCT eblip-19650 164 26     SPACE eblip-19650 165 1 above above ADP eblip-19650 165 2 all all PRON eblip-19650 165 3 , , PUNCT eblip-19650 165 4 the the DET eblip-19650 165 5 data datum NOUN eblip-19650 165 6 should should AUX eblip-19650 165 7 be be AUX eblip-19650 165 8 practical practical ADJ eblip-19650 165 9 – – PUNCT eblip-19650 165 10 obtainable obtainable ADJ eblip-19650 165 11 with with ADP eblip-19650 165 12 a a DET eblip-19650 165 13 reasonable reasonable ADJ eblip-19650 165 14 amount amount NOUN eblip-19650 165 15 of of ADP eblip-19650 165 16 effort effort NOUN eblip-19650 165 17 and and CCONJ eblip-19650 165 18 easy easy ADJ eblip-19650 165 19 to to PART eblip-19650 165 20 use use VERB eblip-19650 165 21 and and CCONJ eblip-19650 165 22 understand understand VERB eblip-19650 165 23 . . PUNCT eblip-19650 165 24     SPACE eblip-19650 166 1 how how SCONJ eblip-19650 166 2 often often ADV eblip-19650 166 3 should should AUX eblip-19650 166 4 the the DET eblip-19650 166 5 data datum NOUN eblip-19650 166 6 be be AUX eblip-19650 166 7 collected collect VERB eblip-19650 166 8 and and CCONJ eblip-19650 166 9 used use VERB eblip-19650 166 10 ? ? PUNCT eblip-19650 166 11     SPACE eblip-19650 167 1 the the DET eblip-19650 167 2 issue issue NOUN eblip-19650 167 3 of of ADP eblip-19650 167 4 data datum NOUN eblip-19650 167 5 frequency frequency NOUN eblip-19650 167 6 was be AUX eblip-19650 167 7 a a DET eblip-19650 167 8 regular regular ADJ eblip-19650 167 9 point point NOUN eblip-19650 167 10 of of ADP eblip-19650 167 11 discussion discussion NOUN eblip-19650 167 12 . . PUNCT eblip-19650 168 1 much much ADJ eblip-19650 168 2 of of ADP eblip-19650 168 3 the the DET eblip-19650 168 4 balanced balanced ADJ eblip-19650 168 5 scorecard scorecard NOUN eblip-19650 168 6 literature literature NOUN eblip-19650 168 7 calls call VERB eblip-19650 168 8 for for ADP eblip-19650 168 9 frequent frequent ADJ eblip-19650 168 10 reporting reporting NOUN eblip-19650 168 11 of of ADP eblip-19650 168 12 results result NOUN eblip-19650 168 13 from from ADP eblip-19650 168 14 measures measure NOUN eblip-19650 168 15 , , PUNCT eblip-19650 168 16 many many ADJ eblip-19650 168 17 on on ADP eblip-19650 168 18 a a DET eblip-19650 168 19 quarterly quarterly ADJ eblip-19650 168 20 basis basis NOUN eblip-19650 168 21 . . PUNCT eblip-19650 169 1 the the DET eblip-19650 169 2 frequency frequency NOUN eblip-19650 169 3 may may AUX eblip-19650 169 4 depend depend VERB eblip-19650 169 5 on on ADP eblip-19650 169 6 how how SCONJ eblip-19650 169 7 readily readily ADV eblip-19650 169 8 available available ADJ eblip-19650 169 9 the the DET eblip-19650 169 10 data data NOUN eblip-19650 169 11 is be AUX eblip-19650 169 12 . . PUNCT eblip-19650 170 1 data datum NOUN eblip-19650 170 2 can can AUX eblip-19650 170 3 be be AUX eblip-19650 170 4 extracted extract VERB eblip-19650 170 5 from from ADP eblip-19650 170 6 automated automate VERB eblip-19650 170 7 systems system NOUN eblip-19650 170 8 on on ADP eblip-19650 170 9 demand demand NOUN eblip-19650 170 10 , , PUNCT eblip-19650 170 11 but but CCONJ eblip-19650 170 12 survey survey NOUN eblip-19650 170 13 data datum NOUN eblip-19650 170 14 or or CCONJ eblip-19650 170 15 other other ADJ eblip-19650 170 16 assessments assessment NOUN eblip-19650 170 17 may may AUX eblip-19650 170 18 have have VERB eblip-19650 170 19 a a DET eblip-19650 170 20 longer long ADV eblip-19650 170 21 reporting report VERB eblip-19650 170 22 cycle cycle NOUN eblip-19650 170 23 . . PUNCT eblip-19650 171 1 academic academic ADJ eblip-19650 171 2 libraries library NOUN eblip-19650 171 3 also also ADV eblip-19650 171 4 need need VERB eblip-19650 171 5 to to PART eblip-19650 171 6 consider consider VERB eblip-19650 171 7 the the DET eblip-19650 171 8 academic academic ADJ eblip-19650 171 9 calendar calendar NOUN eblip-19650 171 10 : : PUNCT eblip-19650 171 11 monthly monthly ADJ eblip-19650 171 12 or or CCONJ eblip-19650 171 13 quarterly quarterly ADJ eblip-19650 171 14 tracking tracking NOUN eblip-19650 171 15 will will AUX eblip-19650 171 16 be be AUX eblip-19650 171 17 less less ADV eblip-19650 171 18 useful useful ADJ eblip-19650 171 19 than than ADP eblip-19650 171 20 term term NOUN eblip-19650 171 21 - - PUNCT eblip-19650 171 22 to to ADP eblip-19650 171 23 - - PUNCT eblip-19650 171 24 term term NOUN eblip-19650 171 25 or or CCONJ eblip-19650 171 26 year year NOUN eblip-19650 171 27 - - PUNCT eblip-19650 171 28 to to ADP eblip-19650 171 29 - - PUNCT eblip-19650 171 30 year year NOUN eblip-19650 171 31 comparisons comparison NOUN eblip-19650 171 32 of of ADP eblip-19650 171 33 the the DET eblip-19650 171 34 same same ADJ eblip-19650 171 35 academic academic ADJ eblip-19650 171 36 term term NOUN eblip-19650 171 37 periods period NOUN eblip-19650 171 38 . . PUNCT eblip-19650 171 39     SPACE eblip-19650 172 1 how how SCONJ eblip-19650 172 2 many many ADJ eblip-19650 172 3 measures measure NOUN eblip-19650 172 4 are be AUX eblip-19650 172 5 needed need VERB eblip-19650 172 6 for for ADP eblip-19650 172 7 each each DET eblip-19650 172 8 objective objective NOUN eblip-19650 172 9 ? ? PUNCT eblip-19650 172 10     SPACE eblip-19650 173 1 the the DET eblip-19650 173 2 four four NUM eblip-19650 173 3 groups group NOUN eblip-19650 173 4 struggled struggle VERB eblip-19650 173 5 to to PART eblip-19650 173 6 determine determine VERB eblip-19650 173 7 the the DET eblip-19650 173 8 correct correct ADJ eblip-19650 173 9 number number NOUN eblip-19650 173 10 of of ADP eblip-19650 173 11 measures measure NOUN eblip-19650 173 12 for for ADP eblip-19650 173 13 each each DET eblip-19650 173 14 objective objective NOUN eblip-19650 173 15 . . PUNCT eblip-19650 174 1 the the DET eblip-19650 174 2 preferred preferred ADJ eblip-19650 174 3 number number NOUN eblip-19650 174 4 depends depend VERB eblip-19650 174 5 on on ADP eblip-19650 174 6 the the DET eblip-19650 174 7 objective objective NOUN eblip-19650 174 8 and and CCONJ eblip-19650 174 9 the the DET eblip-19650 174 10 data datum NOUN eblip-19650 174 11 . . PUNCT eblip-19650 175 1 narrowly narrowly ADV eblip-19650 175 2 defined define VERB eblip-19650 175 3 objectives objective NOUN eblip-19650 175 4 generally generally ADV eblip-19650 175 5 require require VERB eblip-19650 175 6 fewer few ADJ eblip-19650 175 7 measures measure NOUN eblip-19650 175 8 than than ADP eblip-19650 175 9 those those PRON eblip-19650 175 10 broadly broadly ADV eblip-19650 175 11 defined define VERB eblip-19650 175 12 . . PUNCT eblip-19650 176 1 for for ADP eblip-19650 176 2 example example NOUN eblip-19650 176 3 , , PUNCT eblip-19650 176 4 an an DET eblip-19650 176 5 organization organization NOUN eblip-19650 176 6 with with ADP eblip-19650 176 7 an an DET eblip-19650 176 8 objective objective NOUN eblip-19650 176 9 around around ADP eblip-19650 176 10 enhancing enhance VERB eblip-19650 176 11 teaching teaching NOUN eblip-19650 176 12 and and CCONJ eblip-19650 176 13 learning learning NOUN eblip-19650 176 14 activities activity NOUN eblip-19650 176 15 might might AUX eblip-19650 176 16 consider consider VERB eblip-19650 176 17 tracking track VERB eblip-19650 176 18 the the DET eblip-19650 176 19 number number NOUN eblip-19650 176 20 of of ADP eblip-19650 176 21 instructional instructional ADJ eblip-19650 176 22 sessions session NOUN eblip-19650 176 23 and and CCONJ eblip-19650 176 24 participants participant NOUN eblip-19650 176 25 , , PUNCT eblip-19650 176 26 session session NOUN eblip-19650 176 27 evaluations evaluation NOUN eblip-19650 176 28 , , PUNCT eblip-19650 176 29 number number NOUN eblip-19650 176 30 of of ADP eblip-19650 176 31 academic academic ADJ eblip-19650 176 32 programs program NOUN eblip-19650 176 33 reached reach VERB eblip-19650 176 34 , , PUNCT eblip-19650 176 35 evidence evidence NOUN eblip-19650 176 36 in in ADP eblip-19650 176 37 student student NOUN eblip-19650 176 38 work work NOUN eblip-19650 176 39 , , PUNCT eblip-19650 176 40 survey survey NOUN eblip-19650 176 41 responses response NOUN eblip-19650 176 42 , , PUNCT eblip-19650 176 43 and and CCONJ eblip-19650 176 44 faculty faculty NOUN eblip-19650 176 45 evaluations evaluation NOUN eblip-19650 176 46 of of ADP eblip-19650 176 47 usefulness usefulness NOUN eblip-19650 176 48 . . PUNCT eblip-19650 177 1 data datum NOUN eblip-19650 177 2 availability availability NOUN eblip-19650 177 3 and and CCONJ eblip-19650 177 4 frequency frequency NOUN eblip-19650 177 5 may may AUX eblip-19650 177 6 also also ADV eblip-19650 177 7 have have VERB eblip-19650 177 8 an an DET eblip-19650 177 9 impact impact NOUN eblip-19650 177 10 on on ADP eblip-19650 177 11 the the DET eblip-19650 177 12 number number NOUN eblip-19650 177 13 of of ADP eblip-19650 177 14 measures measure NOUN eblip-19650 177 15 . . PUNCT eblip-19650 178 1 some some DET eblip-19650 178 2 data datum NOUN eblip-19650 178 3 , , PUNCT eblip-19650 178 4 such such ADJ eblip-19650 178 5 as as ADP eblip-19650 178 6 satisfaction satisfaction NOUN eblip-19650 178 7 surveys survey NOUN eblip-19650 178 8 , , PUNCT eblip-19650 178 9 may may AUX eblip-19650 178 10 be be AUX eblip-19650 178 11 available available ADJ eblip-19650 178 12 only only ADV eblip-19650 178 13 once once ADV eblip-19650 178 14 every every DET eblip-19650 178 15 2 2 NUM eblip-19650 178 16 - - SYM eblip-19650 178 17 3 3 NUM eblip-19650 178 18 years year NOUN eblip-19650 178 19 while while SCONJ eblip-19650 178 20 other other ADJ eblip-19650 178 21 data datum NOUN eblip-19650 178 22 is be AUX eblip-19650 178 23 collected collect VERB eblip-19650 178 24 on on ADP eblip-19650 178 25 an an DET eblip-19650 178 26 ongoing ongoing ADJ eblip-19650 178 27 basis basis NOUN eblip-19650 178 28 . . PUNCT eblip-19650 178 29     SPACE eblip-19650 179 1 matthews matthews PROPN eblip-19650 179 2 notes note VERB eblip-19650 179 3 that that SCONJ eblip-19650 179 4 , , PUNCT eblip-19650 179 5 “ " PUNCT eblip-19650 179 6 it it PRON eblip-19650 179 7 is be AUX eblip-19650 179 8 better well ADJ eblip-19650 179 9 to to PART eblip-19650 179 10 have have VERB eblip-19650 179 11 fewer few ADJ eblip-19650 179 12 measures measure NOUN eblip-19650 179 13 than than ADP eblip-19650 179 14 too too ADV eblip-19650 179 15 many many ADJ eblip-19650 179 16 ” " PUNCT eblip-19650 179 17 ( ( PUNCT eblip-19650 179 18 2008 2008 NUM eblip-19650 179 19 , , PUNCT eblip-19650 179 20 p.87 p.87 PROPN eblip-19650 179 21 ) ) PUNCT eblip-19650 179 22 . . PUNCT eblip-19650 180 1 the the DET eblip-19650 180 2 number number NOUN eblip-19650 180 3 of of ADP eblip-19650 180 4 measures measure NOUN eblip-19650 180 5 per per ADP eblip-19650 180 6 perspective perspective NOUN eblip-19650 180 7 should should AUX eblip-19650 180 8 also also ADV eblip-19650 180 9 be be AUX eblip-19650 180 10 limited limit VERB eblip-19650 180 11 . . PUNCT eblip-19650 180 12     SPACE eblip-19650 180 13 finally finally ADV eblip-19650 180 14 , , PUNCT eblip-19650 180 15 the the DET eblip-19650 180 16 measures measure NOUN eblip-19650 180 17 should should AUX eblip-19650 180 18 be be AUX eblip-19650 180 19 looked look VERB eblip-19650 180 20 at at ADP eblip-19650 180 21 holistically holistically ADV eblip-19650 180 22 within within ADP eblip-19650 180 23 the the DET eblip-19650 180 24 entire entire ADJ eblip-19650 180 25 scorecard scorecard NOUN eblip-19650 180 26 to to PART eblip-19650 180 27 ensure ensure VERB eblip-19650 180 28 that that SCONJ eblip-19650 180 29 they they PRON eblip-19650 180 30 provide provide VERB eblip-19650 180 31 a a DET eblip-19650 180 32 balanced balanced ADJ eblip-19650 180 33 measure measure NOUN eblip-19650 180 34 of of ADP eblip-19650 180 35 overall overall ADJ eblip-19650 180 36 performance performance NOUN eblip-19650 180 37 and and CCONJ eblip-19650 180 38 are be AUX eblip-19650 180 39 not not PART eblip-19650 180 40 reliant reliant ADJ eblip-19650 180 41 on on ADP eblip-19650 180 42 the the DET eblip-19650 180 43 same same ADJ eblip-19650 180 44 data datum NOUN eblip-19650 180 45 sources source NOUN eblip-19650 180 46 . . PUNCT eblip-19650 180 47     SPACE eblip-19650 181 1 how how SCONJ eblip-19650 181 2 should should AUX eblip-19650 181 3 the the DET eblip-19650 181 4 results result NOUN eblip-19650 181 5 be be AUX eblip-19650 181 6 presented present VERB eblip-19650 181 7 ? ? PUNCT eblip-19650 182 1 choosing choose VERB eblip-19650 182 2 the the DET eblip-19650 182 3 best good ADJ eblip-19650 182 4 way way NOUN eblip-19650 182 5 to to PART eblip-19650 182 6 present present VERB eblip-19650 182 7 the the DET eblip-19650 182 8 data datum NOUN eblip-19650 182 9 was be AUX eblip-19650 182 10 also also ADV eblip-19650 182 11 a a DET eblip-19650 182 12 significant significant ADJ eblip-19650 182 13 consideration consideration NOUN eblip-19650 182 14 . . PUNCT eblip-19650 183 1 the the DET eblip-19650 183 2 four four NUM eblip-19650 183 3 teams team NOUN eblip-19650 183 4 spent spend VERB eblip-19650 183 5 much much ADJ eblip-19650 183 6 time time NOUN eblip-19650 183 7 visualizing visualize VERB eblip-19650 183 8 how how SCONJ eblip-19650 183 9 specific specific ADJ eblip-19650 183 10 measures measure NOUN eblip-19650 183 11 would would AUX eblip-19650 183 12 be be AUX eblip-19650 183 13 displayed display VERB eblip-19650 183 14 so so SCONJ eblip-19650 183 15 as as SCONJ eblip-19650 183 16 to to PART eblip-19650 183 17 capture capture VERB eblip-19650 183 18 what what PRON eblip-19650 183 19 was be AUX eblip-19650 183 20 most most ADV eblip-19650 183 21 meaningful meaningful ADJ eblip-19650 183 22 . . PUNCT eblip-19650 184 1 understanding understand VERB eblip-19650 184 2 what what PRON eblip-19650 184 3 each each DET eblip-19650 184 4 particular particular ADJ eblip-19650 184 5 chart chart NOUN eblip-19650 184 6 type type NOUN eblip-19650 184 7 can can AUX eblip-19650 184 8 provide provide VERB eblip-19650 184 9 can can AUX eblip-19650 184 10 clarify clarify VERB eblip-19650 184 11 what what PRON eblip-19650 184 12 you you PRON eblip-19650 184 13 want want VERB eblip-19650 184 14 to to PART eblip-19650 184 15 show show VERB eblip-19650 184 16 even even ADV eblip-19650 184 17 more more ADJ eblip-19650 184 18 . . PUNCT eblip-19650 184 19     SPACE eblip-19650 185 1 bar bar NOUN eblip-19650 185 2 charts chart NOUN eblip-19650 185 3 compare compare VERB eblip-19650 185 4 the the DET eblip-19650 185 5 performance performance NOUN eblip-19650 185 6 of of ADP eblip-19650 185 7 different different ADJ eblip-19650 185 8 projects project NOUN eblip-19650 185 9 at at ADP eblip-19650 185 10 points point NOUN eblip-19650 185 11 in in ADP eblip-19650 185 12 time time NOUN eblip-19650 185 13 pie pie NOUN eblip-19650 185 14 charts chart NOUN eblip-19650 185 15 show show VERB eblip-19650 185 16 the the DET eblip-19650 185 17 composition composition NOUN eblip-19650 185 18 of of ADP eblip-19650 185 19 a a DET eblip-19650 185 20 metric metric NOUN eblip-19650 185 21 and and CCONJ eblip-19650 185 22 are be AUX eblip-19650 185 23 helpful helpful ADJ eblip-19650 185 24 for for ADP eblip-19650 185 25 showing show VERB eblip-19650 185 26 ratios ratio NOUN eblip-19650 185 27 stacked stack VERB eblip-19650 185 28 bar bar NOUN eblip-19650 185 29 charts chart NOUN eblip-19650 185 30 show show VERB eblip-19650 185 31 the the DET eblip-19650 185 32 accumulation accumulation NOUN eblip-19650 185 33 of of ADP eblip-19650 185 34 a a DET eblip-19650 185 35 measure measure NOUN eblip-19650 185 36 over over ADP eblip-19650 185 37 time time NOUN eblip-19650 185 38 line line NOUN eblip-19650 185 39 charts chart NOUN eblip-19650 185 40 show show VERB eblip-19650 185 41 the the DET eblip-19650 185 42 performance performance NOUN eblip-19650 185 43 of of ADP eblip-19650 185 44 a a DET eblip-19650 185 45 metric metric NOUN eblip-19650 185 46 over over ADP eblip-19650 185 47 time time NOUN eblip-19650 185 48     SPACE eblip-19650 185 49 developing develop VERB eblip-19650 185 50 a a DET eblip-19650 185 51 standardized standardized ADJ eblip-19650 185 52 slate slate NOUN eblip-19650 185 53 of of ADP eblip-19650 185 54 measures measure NOUN eblip-19650 185 55 for for ADP eblip-19650 185 56 arl arl PROPN eblip-19650 185 57 libraries library NOUN eblip-19650 185 58     SPACE eblip-19650 185 59 commonalities commonality NOUN eblip-19650 185 60 between between ADP eblip-19650 185 61 pilot pilot NOUN eblip-19650 185 62 slates slate NOUN eblip-19650 185 63     SPACE eblip-19650 185 64 we we PRON eblip-19650 185 65 have have AUX eblip-19650 185 66 seen see VERB eblip-19650 185 67 some some DET eblip-19650 185 68 commonalities commonality NOUN eblip-19650 185 69 among among ADP eblip-19650 185 70 the the DET eblip-19650 185 71 pilot pilot NOUN eblip-19650 185 72 sites site NOUN eblip-19650 185 73 . . PUNCT eblip-19650 186 1 as as ADP eblip-19650 186 2 a a DET eblip-19650 186 3 result result NOUN eblip-19650 186 4 a a DET eblip-19650 186 5 key key ADJ eblip-19650 186 6 question question NOUN eblip-19650 186 7 is be AUX eblip-19650 186 8 whether whether SCONJ eblip-19650 186 9 arl arl PROPN eblip-19650 186 10 can can AUX eblip-19650 186 11 offer offer VERB eblip-19650 186 12 a a DET eblip-19650 186 13 menu menu NOUN eblip-19650 186 14 of of ADP eblip-19650 186 15 potential potential ADJ eblip-19650 186 16 themes theme NOUN eblip-19650 186 17 and and CCONJ eblip-19650 186 18 associated associated ADJ eblip-19650 186 19 metrics metric NOUN eblip-19650 186 20 that that PRON eblip-19650 186 21 libraries librarie VERB eblip-19650 186 22 can can AUX eblip-19650 186 23 target target VERB eblip-19650 186 24 to to PART eblip-19650 186 25 excel excel VERB eblip-19650 186 26 in in ADP eblip-19650 186 27 achieving achieve VERB eblip-19650 186 28 their their PRON eblip-19650 186 29 organizational organizational ADJ eblip-19650 186 30 mission mission NOUN eblip-19650 186 31 and and CCONJ eblip-19650 186 32 vision vision NOUN eblip-19650 186 33 . . PUNCT eblip-19650 187 1 while while SCONJ eblip-19650 187 2 each each DET eblip-19650 187 3 library library NOUN eblip-19650 187 4 in in ADP eblip-19650 187 5 this this DET eblip-19650 187 6 study study NOUN eblip-19650 187 7 is be AUX eblip-19650 187 8 to to ADP eblip-19650 187 9 some some DET eblip-19650 187 10 extent extent NOUN eblip-19650 187 11 in in ADP eblip-19650 187 12 the the DET eblip-19650 187 13 initial initial ADJ eblip-19650 187 14 phase phase NOUN eblip-19650 187 15 of of ADP eblip-19650 187 16 measure measure NOUN eblip-19650 187 17 and and CCONJ eblip-19650 187 18 target target VERB eblip-19650 187 19 development development NOUN eblip-19650 187 20 , , PUNCT eblip-19650 187 21 some some DET eblip-19650 187 22 general general ADJ eblip-19650 187 23 observations observation NOUN eblip-19650 187 24 can can AUX eblip-19650 187 25 be be AUX eblip-19650 187 26 made make VERB eblip-19650 187 27 about about ADP eblip-19650 187 28 the the DET eblip-19650 187 29 areas area NOUN eblip-19650 187 30 of of ADP eblip-19650 187 31 overlap overlap NOUN eblip-19650 187 32 that that PRON eblip-19650 187 33 can can AUX eblip-19650 187 34 give give VERB eblip-19650 187 35 insights insight NOUN eblip-19650 187 36 as as ADP eblip-19650 187 37 to to ADP eblip-19650 187 38 whether whether SCONJ eblip-19650 187 39 an an DET eblip-19650 187 40 arl arl PROPN eblip-19650 187 41 menu menu NOUN eblip-19650 187 42 of of ADP eblip-19650 187 43 metrics metric NOUN eblip-19650 187 44 can can AUX eblip-19650 187 45 be be AUX eblip-19650 187 46 constructed construct VERB eblip-19650 187 47 . . PUNCT eblip-19650 187 48         SPACE eblip-19650 187 49 table table NOUN eblip-19650 187 50 2 2 NUM eblip-19650 187 51 identifies identify VERB eblip-19650 187 52 the the DET eblip-19650 187 53 measures measure NOUN eblip-19650 187 54 per per ADP eblip-19650 187 55 objective objective NOUN eblip-19650 187 56 for for ADP eblip-19650 187 57 the the DET eblip-19650 187 58 four four NUM eblip-19650 187 59 pilot pilot NOUN eblip-19650 187 60 sites site NOUN eblip-19650 187 61 . . PUNCT eblip-19650 188 1 the the DET eblip-19650 188 2 table table NOUN eblip-19650 188 3 indicates indicate VERB eblip-19650 188 4 fairly fairly ADV eblip-19650 188 5 wide wide ADJ eblip-19650 188 6 variation variation NOUN eblip-19650 188 7 in in ADP eblip-19650 188 8 the the DET eblip-19650 188 9 number number NOUN eblip-19650 188 10 of of ADP eblip-19650 188 11 measures measure NOUN eblip-19650 188 12 – – PUNCT eblip-19650 188 13 from from ADP eblip-19650 188 14 a a DET eblip-19650 188 15 low low NOUN eblip-19650 188 16 of of ADP eblip-19650 188 17 26 26 NUM eblip-19650 188 18 measures measure NOUN eblip-19650 188 19 logged log VERB eblip-19650 188 20 by by ADP eblip-19650 188 21 mcmaster mcmaster NOUN eblip-19650 188 22 and and CCONJ eblip-19650 188 23 washington washington PROPN eblip-19650 188 24 to to ADP eblip-19650 188 25 a a DET eblip-19650 188 26 high high NOUN eblip-19650 188 27 of of ADP eblip-19650 188 28 48 48 NUM eblip-19650 188 29 measures measure NOUN eblip-19650 188 30 logged log VERB eblip-19650 188 31 by by ADP eblip-19650 188 32 johns johns PROPN eblip-19650 188 33 hopkins hopkins PROPN eblip-19650 188 34 . . PUNCT eblip-19650 189 1 the the DET eblip-19650 189 2 average average ADJ eblip-19650 189 3 number number NOUN eblip-19650 189 4 of of ADP eblip-19650 189 5 measures measure NOUN eblip-19650 189 6 per per ADP eblip-19650 189 7 objective objective NOUN eblip-19650 189 8 also also ADV eblip-19650 189 9 varies vary VERB eblip-19650 189 10 significantly significantly ADV eblip-19650 189 11 , , PUNCT eblip-19650 189 12 from from ADP eblip-19650 189 13 two two NUM eblip-19650 189 14 to to ADP eblip-19650 189 15 4.3 4.3 NUM eblip-19650 189 16 measures measure NOUN eblip-19650 189 17 . . PUNCT eblip-19650 189 18     SPACE eblip-19650 189 19 table table NOUN eblip-19650 189 20 2 2 NUM eblip-19650 189 21 average average ADJ eblip-19650 189 22 number number NOUN eblip-19650 189 23 of of ADP eblip-19650 189 24 measures measure NOUN eblip-19650 189 25 per per ADP eblip-19650 189 26 objective objective NOUN eblip-19650 189 27 , , PUNCT eblip-19650 189 28 by by ADP eblip-19650 189 29 library library NOUN eblip-19650 189 30 organization organization NOUN eblip-19650 189 31 # # NOUN eblip-19650 189 32 of of ADP eblip-19650 189 33 objectives objective NOUN eblip-19650 189 34 # # NOUN eblip-19650 189 35 of of ADP eblip-19650 189 36 measures measure NOUN eblip-19650 189 37 average average ADJ eblip-19650 189 38 # # NOUN eblip-19650 189 39 measure measure NOUN eblip-19650 189 40 / / SYM eblip-19650 189 41 objective objective ADJ eblip-19650 189 42 johns johns PROPN eblip-19650 189 43 hopkins hopkins PROPN eblip-19650 189 44 11 11 NUM eblip-19650 189 45 48 48 NUM eblip-19650 189 46 4.3 4.3 NUM eblip-19650 189 47 mcmaster mcmaster NOUN eblip-19650 189 48 10 10 NUM eblip-19650 189 49 26 26 NUM eblip-19650 189 50 2.6 2.6 NUM eblip-19650 189 51 university university NOUN eblip-19650 189 52 of of ADP eblip-19650 189 53 virginia virginia PROPN eblip-19650 189 54 13 13 NUM eblip-19650 189 55 36 36 NUM eblip-19650 189 56 2.7 2.7 NUM eblip-19650 189 57 university university NOUN eblip-19650 189 58 of of ADP eblip-19650 189 59 washington washington PROPN eblip-19650 189 60 13 13 NUM eblip-19650 189 61 26 26 NUM eblip-19650 189 62 2 2 NUM eblip-19650 189 63     SPACE eblip-19650 189 64 table table NOUN eblip-19650 189 65 3 3 NUM eblip-19650 189 66 number number NOUN eblip-19650 189 67 of of ADP eblip-19650 189 68 measures measure NOUN eblip-19650 189 69 per per ADP eblip-19650 189 70 perspective perspective NOUN eblip-19650 189 71 and and CCONJ eblip-19650 189 72 library library NOUN eblip-19650 189 73 perspective perspective NOUN eblip-19650 189 74 institution institution NOUN eblip-19650 189 75 number number NOUN eblip-19650 189 76 of of ADP eblip-19650 189 77 measures measure NOUN eblip-19650 189 78 customer customer NOUN eblip-19650 189 79 47 47 NUM eblip-19650 189 80 total total ADJ eblip-19650 189 81 measures measure NOUN eblip-19650 189 82 jhu jhu PROPN eblip-19650 189 83 19 19 NUM eblip-19650 189 84     SPACE eblip-19650 189 85 mcmaster mcmaster NOUN eblip-19650 189 86 11 11 NUM eblip-19650 189 87     SPACE eblip-19650 189 88 university university PROPN eblip-19650 189 89 of of ADP eblip-19650 189 90 virginia virginia PROPN eblip-19650 189 91 9 9 NUM eblip-19650 189 92     SPACE eblip-19650 189 93 university university PROPN eblip-19650 189 94 of of ADP eblip-19650 189 95 washington washington PROPN eblip-19650 189 96 8 8 NUM eblip-19650 189 97             SPACE eblip-19650 189 98 financial financial ADJ eblip-19650 189 99 24 24 NUM eblip-19650 189 100 total total ADJ eblip-19650 189 101 measures measure NOUN eblip-19650 189 102 jhu jhu PROPN eblip-19650 189 103 13 13 NUM eblip-19650 189 104     SPACE eblip-19650 189 105 mcmaster mcmaster NOUN eblip-19650 189 106 3 3 NUM eblip-19650 189 107     SPACE eblip-19650 189 108 university university PROPN eblip-19650 189 109 of of ADP eblip-19650 189 110 virginia virginia PROPN eblip-19650 189 111 5 5 NUM eblip-19650 189 112     SPACE eblip-19650 189 113 university university PROPN eblip-19650 189 114 of of ADP eblip-19650 189 115 washington washington PROPN eblip-19650 189 116 3 3 NUM eblip-19650 189 117             SPACE eblip-19650 189 118 learning learning NOUN eblip-19650 189 119 and and CCONJ eblip-19650 189 120 growth growth NOUN eblip-19650 189 121 27 27 NUM eblip-19650 189 122 total total ADJ eblip-19650 189 123 measures measure NOUN eblip-19650 189 124 jhu jhu PROPN eblip-19650 189 125 7 7 NUM eblip-19650 189 126     SPACE eblip-19650 189 127 mcmaster mcmaster NOUN eblip-19650 189 128 6 6 NUM eblip-19650 189 129     SPACE eblip-19650 189 130 university university PROPN eblip-19650 189 131 of of ADP eblip-19650 189 132 virginia virginia PROPN eblip-19650 189 133 5 5 NUM eblip-19650 189 134     SPACE eblip-19650 189 135 university university PROPN eblip-19650 189 136 of of ADP eblip-19650 189 137 washington washington PROPN eblip-19650 189 138 9 9 NUM eblip-19650 189 139             SPACE eblip-19650 189 140 internal internal ADJ eblip-19650 189 141 38 38 NUM eblip-19650 189 142 total total ADJ eblip-19650 189 143 measures measure NOUN eblip-19650 189 144 jhu jhu NOUN eblip-19650 189 145 9 9 NUM eblip-19650 189 146     SPACE eblip-19650 189 147 mcmaster mcmaster NOUN eblip-19650 189 148 6 6 NUM eblip-19650 189 149     SPACE eblip-19650 189 150 university university PROPN eblip-19650 189 151 of of ADP eblip-19650 189 152 virginia virginia PROPN eblip-19650 189 153 10 10 NUM eblip-19650 189 154     SPACE eblip-19650 189 155 university university PROPN eblip-19650 189 156 of of ADP eblip-19650 189 157 washington washington PROPN eblip-19650 189 158 13 13 NUM eblip-19650 189 159     SPACE eblip-19650 189 160 an an DET eblip-19650 189 161 analysis analysis NOUN eblip-19650 189 162 of of ADP eblip-19650 189 163 common common ADJ eblip-19650 189 164 measures measure NOUN eblip-19650 189 165 across across ADP eblip-19650 189 166 the the DET eblip-19650 189 167 four four NUM eblip-19650 189 168 perspectives perspective NOUN eblip-19650 189 169 ( ( PUNCT eblip-19650 189 170 table table NOUN eblip-19650 189 171 3 3 NUM eblip-19650 189 172 ) ) PUNCT eblip-19650 189 173 uncovers uncover NOUN eblip-19650 189 174 many many ADJ eblip-19650 189 175 trends trend NOUN eblip-19650 189 176 . . PUNCT eblip-19650 190 1 it it PRON eblip-19650 190 2 is be AUX eblip-19650 190 3 important important ADJ eblip-19650 190 4 to to PART eblip-19650 190 5 note note VERB eblip-19650 190 6 that that SCONJ eblip-19650 190 7 the the DET eblip-19650 190 8 libraries library NOUN eblip-19650 190 9 may may AUX eblip-19650 190 10 have have VERB eblip-19650 190 11 the the DET eblip-19650 190 12 same same ADJ eblip-19650 190 13 measure measure NOUN eblip-19650 190 14 but but CCONJ eblip-19650 190 15 align align VERB eblip-19650 190 16 it it PRON eblip-19650 190 17 with with ADP eblip-19650 190 18 a a DET eblip-19650 190 19 different different ADJ eblip-19650 190 20 perspective perspective NOUN eblip-19650 190 21 . . PUNCT eblip-19650 190 22     SPACE eblip-19650 190 23 in in ADP eblip-19650 190 24 the the DET eblip-19650 190 25 customer customer NOUN eblip-19650 190 26 perspective perspective NOUN eblip-19650 190 27 there there PRON eblip-19650 190 28 were be VERB eblip-19650 190 29 a a DET eblip-19650 190 30 total total NOUN eblip-19650 190 31 of of ADP eblip-19650 190 32 47 47 NUM eblip-19650 190 33 individual individual ADJ eblip-19650 190 34 measures measure NOUN eblip-19650 190 35 identified identify VERB eblip-19650 190 36 by by ADP eblip-19650 190 37 the the DET eblip-19650 190 38 four four NUM eblip-19650 190 39 libraries library NOUN eblip-19650 190 40 . . PUNCT eblip-19650 190 41     SPACE eblip-19650 191 1 common common ADJ eblip-19650 191 2 measures measure NOUN eblip-19650 191 3 include include VERB eblip-19650 191 4 the the DET eblip-19650 191 5 following following NOUN eblip-19650 191 6 : : PUNCT eblip-19650 191 7     SPACE eblip-19650 191 8 providing provide VERB eblip-19650 191 9 productive productive ADJ eblip-19650 191 10 user user NOUN eblip-19650 191 11 - - PUNCT eblip-19650 191 12 centered center VERB eblip-19650 191 13 space space NOUN eblip-19650 191 14 ( ( PUNCT eblip-19650 191 15 4 4 X eblip-19650 191 16 ) ) PUNCT eblip-19650 191 17 customer customer NOUN eblip-19650 191 18 satisfaction satisfaction NOUN eblip-19650 191 19 survey survey NOUN eblip-19650 191 20 either either CCONJ eblip-19650 191 21 home home NOUN eblip-19650 191 22 grown grow VERB eblip-19650 191 23 or or CCONJ eblip-19650 191 24 libqual+ libqual+ ADP eblip-19650 191 25 ® ® NOUN eblip-19650 191 26 ( ( PUNCT eblip-19650 191 27 4 4 NUM eblip-19650 191 28 ) ) PUNCT eblip-19650 191 29 instruction instruction NOUN eblip-19650 191 30 ( ( PUNCT eblip-19650 191 31 3 3 NUM eblip-19650 191 32 ) ) PUNCT eblip-19650 191 33 turnaround turnaround NOUN eblip-19650 191 34 time time NOUN eblip-19650 191 35 of of ADP eblip-19650 191 36 interlibrary interlibrary ADJ eblip-19650 191 37 loan loan NOUN eblip-19650 191 38 ( ( PUNCT eblip-19650 191 39 ill ill ADJ eblip-19650 191 40 ) ) PUNCT eblip-19650 191 41 or or CCONJ eblip-19650 191 42 other other ADJ eblip-19650 191 43 delivery delivery NOUN eblip-19650 191 44 methods method NOUN eblip-19650 191 45 ( ( PUNCT eblip-19650 191 46 3 3 NUM eblip-19650 191 47 ) ) PUNCT eblip-19650 191 48 collection collection NOUN eblip-19650 191 49 , , PUNCT eblip-19650 191 50 preservation preservation NOUN eblip-19650 191 51 , , PUNCT eblip-19650 191 52 and and CCONJ eblip-19650 191 53 discovery discovery NOUN eblip-19650 191 54 of of ADP eblip-19650 191 55 collections collection NOUN eblip-19650 191 56 , , PUNCT eblip-19650 191 57 tools tool NOUN eblip-19650 191 58 and and CCONJ eblip-19650 191 59 services service NOUN eblip-19650 191 60 both both PRON eblip-19650 191 61 currently currently ADV eblip-19650 191 62 and and CCONJ eblip-19650 191 63 in in ADP eblip-19650 191 64 the the DET eblip-19650 191 65 future future NOUN eblip-19650 191 66 ( ( PUNCT eblip-19650 191 67 3 3 X eblip-19650 191 68 ) ) PUNCT eblip-19650 191 69 integrate integrate VERB eblip-19650 191 70 the the DET eblip-19650 191 71 library library NOUN eblip-19650 191 72 into into ADP eblip-19650 191 73 the the DET eblip-19650 191 74 university university NOUN eblip-19650 191 75 ’s ’s PART eblip-19650 191 76 teaching teaching NOUN eblip-19650 191 77 and and CCONJ eblip-19650 191 78 research research NOUN eblip-19650 191 79 ( ( PUNCT eblip-19650 191 80 3 3 NUM eblip-19650 191 81 ) ) PUNCT eblip-19650 191 82 growth growth NOUN eblip-19650 191 83 and and CCONJ eblip-19650 191 84 use use NOUN eblip-19650 191 85 of of ADP eblip-19650 191 86 the the DET eblip-19650 191 87 institutional institutional ADJ eblip-19650 191 88 repository repository NOUN eblip-19650 191 89 ( ( PUNCT eblip-19650 191 90 2 2 NUM eblip-19650 191 91 ) ) PUNCT eblip-19650 191 92     SPACE eblip-19650 191 93 in in ADP eblip-19650 191 94 the the DET eblip-19650 191 95 financial financial ADJ eblip-19650 191 96 perspective perspective NOUN eblip-19650 191 97 the the DET eblip-19650 191 98 following follow VERB eblip-19650 191 99 were be AUX eblip-19650 191 100 common common ADJ eblip-19650 191 101 measures measure NOUN eblip-19650 191 102 : : PUNCT eblip-19650 191 103     SPACE eblip-19650 191 104 generation generation NOUN eblip-19650 191 105 of of ADP eblip-19650 191 106 funds fund NOUN eblip-19650 191 107 from from ADP eblip-19650 191 108 either either CCONJ eblip-19650 191 109 development development NOUN eblip-19650 191 110 activities activity NOUN eblip-19650 191 111 or or CCONJ eblip-19650 191 112 other other ADJ eblip-19650 191 113 sources source NOUN eblip-19650 191 114 of of ADP eblip-19650 191 115 revenue revenue NOUN eblip-19650 191 116 generation generation NOUN eblip-19650 191 117 ( ( PUNCT eblip-19650 191 118 4 4 NUM eblip-19650 191 119 ) ) PUNCT eblip-19650 191 120 cost cost NOUN eblip-19650 191 121 and/or and/or CCONJ eblip-19650 191 122 unit unit NOUN eblip-19650 191 123 cost cost NOUN eblip-19650 191 124 of of ADP eblip-19650 191 125 e e NOUN eblip-19650 191 126 - - NOUN eblip-19650 191 127 resources resource NOUN eblip-19650 191 128 ( ( PUNCT eblip-19650 191 129 2 2 X eblip-19650 191 130 ) ) PUNCT eblip-19650 191 131 ranking ranking NOUN eblip-19650 191 132 in in ADP eblip-19650 191 133 the the DET eblip-19650 191 134 arl arl PROPN eblip-19650 191 135 investment investment NOUN eblip-19650 191 136 index index NOUN eblip-19650 191 137 ( ( PUNCT eblip-19650 191 138 2 2 NUM eblip-19650 191 139 ) ) PUNCT eblip-19650 191 140 library library NOUN eblip-19650 191 141 allocation allocation NOUN eblip-19650 191 142 as as ADP eblip-19650 191 143 a a DET eblip-19650 191 144 percentage percentage NOUN eblip-19650 191 145 of of ADP eblip-19650 191 146 the the DET eblip-19650 191 147 overall overall ADJ eblip-19650 191 148 university university NOUN eblip-19650 191 149 budget budget NOUN eblip-19650 191 150 ( ( PUNCT eblip-19650 191 151 2 2 NUM eblip-19650 191 152 ) ) PUNCT eblip-19650 191 153     SPACE eblip-19650 191 154 unique unique ADJ eblip-19650 191 155 financial financial ADJ eblip-19650 191 156 measures measure NOUN eblip-19650 191 157 include include VERB eblip-19650 191 158 amount amount NOUN eblip-19650 191 159 of of ADP eblip-19650 191 160 grant grant NOUN eblip-19650 191 161 funding funding NOUN eblip-19650 191 162 , , PUNCT eblip-19650 191 163 unit unit NOUN eblip-19650 191 164 cost cost NOUN eblip-19650 191 165 of of ADP eblip-19650 191 166 specific specific ADJ eblip-19650 191 167 functions function NOUN eblip-19650 191 168 such such ADJ eblip-19650 191 169 as as ADP eblip-19650 191 170 ill ill ADJ eblip-19650 191 171 , , PUNCT eblip-19650 191 172 and and CCONJ eblip-19650 191 173 measures measure NOUN eblip-19650 191 174 surrounding surround VERB eblip-19650 191 175 how how SCONJ eblip-19650 191 176 the the DET eblip-19650 191 177 library library NOUN eblip-19650 191 178 contributes contribute VERB eblip-19650 191 179 to to ADP eblip-19650 191 180 faculty faculty NOUN eblip-19650 191 181 research research NOUN eblip-19650 191 182 or or CCONJ eblip-19650 191 183 how how SCONJ eblip-19650 191 184 many many ADJ eblip-19650 191 185 journals journal NOUN eblip-19650 191 186 the the DET eblip-19650 191 187 library library NOUN eblip-19650 191 188 holds hold VERB eblip-19650 191 189 based base VERB eblip-19650 191 190 on on ADP eblip-19650 191 191 citations citation NOUN eblip-19650 191 192 by by ADP eblip-19650 191 193 faculty faculty NOUN eblip-19650 191 194 authors author NOUN eblip-19650 191 195 . . PUNCT eblip-19650 191 196     SPACE eblip-19650 191 197 in in ADP eblip-19650 191 198 the the DET eblip-19650 191 199 learning learning NOUN eblip-19650 191 200 and and CCONJ eblip-19650 191 201 growth growth NOUN eblip-19650 191 202 perspective perspective NOUN eblip-19650 191 203 the the DET eblip-19650 191 204 following follow VERB eblip-19650 191 205 were be AUX eblip-19650 191 206 common common ADJ eblip-19650 191 207 measures measure NOUN eblip-19650 191 208 : : PUNCT eblip-19650 191 209     SPACE eblip-19650 191 210 employee employee NOUN eblip-19650 191 211 satisfaction satisfaction NOUN eblip-19650 191 212 ( ( PUNCT eblip-19650 191 213 three three NUM eblip-19650 191 214 , , PUNCT eblip-19650 191 215 with with ADP eblip-19650 191 216 two two NUM eblip-19650 191 217 specifically specifically ADV eblip-19650 191 218 mentioning mentioning NOUN eblip-19650 191 219 use use NOUN eblip-19650 191 220 of of ADP eblip-19650 191 221 climatequal climatequal ADJ eblip-19650 191 222 ) ) PUNCT eblip-19650 191 223 diversity diversity NOUN eblip-19650 191 224 ( ( PUNCT eblip-19650 191 225 2 2 NUM eblip-19650 191 226 ) ) PUNCT eblip-19650 191 227 completion completion NOUN eblip-19650 191 228 or or CCONJ eblip-19650 191 229 creation creation NOUN eblip-19650 191 230 of of ADP eblip-19650 191 231 training training NOUN eblip-19650 191 232 and and CCONJ eblip-19650 191 233 development development NOUN eblip-19650 191 234 plans plan NOUN eblip-19650 191 235 ( ( PUNCT eblip-19650 191 236 2 2 NUM eblip-19650 191 237 ) ) PUNCT eblip-19650 191 238 retention retention NOUN eblip-19650 191 239 rates rate NOUN eblip-19650 191 240 ( ( PUNCT eblip-19650 191 241 2 2 NUM eblip-19650 191 242 ) ) PUNCT eblip-19650 191 243 alignment alignment NOUN eblip-19650 191 244 with with ADP eblip-19650 191 245 their their PRON eblip-19650 191 246 strategic strategic ADJ eblip-19650 191 247 plans plan NOUN eblip-19650 191 248 ( ( PUNCT eblip-19650 191 249 2 2 NUM eblip-19650 191 250 ) ) PUNCT eblip-19650 191 251     SPACE eblip-19650 191 252 finally finally ADV eblip-19650 191 253 , , PUNCT eblip-19650 191 254 common common ADJ eblip-19650 191 255 measures measure NOUN eblip-19650 191 256 in in ADP eblip-19650 191 257 the the DET eblip-19650 191 258 internal internal ADJ eblip-19650 191 259 processes process NOUN eblip-19650 191 260 perspective perspective NOUN eblip-19650 191 261 include include VERB eblip-19650 191 262 the the DET eblip-19650 191 263 following follow VERB eblip-19650 191 264 : : PUNCT eblip-19650 191 265     SPACE eblip-19650 191 266 promoting promote VERB eblip-19650 191 267 the the DET eblip-19650 191 268 library library NOUN eblip-19650 191 269 and and CCONJ eblip-19650 191 270 communicating communicate VERB eblip-19650 191 271 its its PRON eblip-19650 191 272 value value NOUN eblip-19650 191 273 ( ( PUNCT eblip-19650 191 274 3 3 X eblip-19650 191 275 ) ) PUNCT eblip-19650 191 276 assessment assessment NOUN eblip-19650 191 277 of of ADP eblip-19650 191 278 specific specific ADJ eblip-19650 191 279 services service NOUN eblip-19650 191 280 ( ( PUNCT eblip-19650 191 281 3 3 NUM eblip-19650 191 282 ) ) PUNCT eblip-19650 191 283 effectiveness effectiveness NOUN eblip-19650 191 284 of of ADP eblip-19650 191 285 their their PRON eblip-19650 191 286 liaison liaison NOUN eblip-19650 191 287 services service NOUN eblip-19650 191 288 ( ( PUNCT eblip-19650 191 289 2 2 X eblip-19650 191 290 ) ) PUNCT eblip-19650 191 291 scholarly scholarly ADJ eblip-19650 191 292 communications communication NOUN eblip-19650 191 293 issues issue NOUN eblip-19650 191 294 ( ( PUNCT eblip-19650 191 295 2 2 X eblip-19650 191 296 ) ) PUNCT eblip-19650 191 297 resolution resolution NOUN eblip-19650 191 298 of of ADP eblip-19650 191 299 information information NOUN eblip-19650 191 300 technology technology NOUN eblip-19650 191 301 ( ( PUNCT eblip-19650 191 302 it it PRON eblip-19650 191 303 ) ) PUNCT eblip-19650 191 304 related relate VERB eblip-19650 191 305 problems problem NOUN eblip-19650 191 306 ( ( PUNCT eblip-19650 191 307 2 2 NUM eblip-19650 191 308 ) ) PUNCT eblip-19650 191 309 circulation circulation NOUN eblip-19650 191 310 of of ADP eblip-19650 191 311 new new ADJ eblip-19650 191 312 monographs monograph NOUN eblip-19650 191 313 in in ADP eblip-19650 191 314 the the DET eblip-19650 191 315 past past ADJ eblip-19650 191 316 two two NUM eblip-19650 191 317 years year NOUN eblip-19650 191 318 as as ADP eblip-19650 191 319 a a DET eblip-19650 191 320 measure measure NOUN eblip-19650 191 321 ( ( PUNCT eblip-19650 191 322 2 2 NUM eblip-19650 191 323 ) ) PUNCT eblip-19650 191 324     SPACE eblip-19650 191 325 the the DET eblip-19650 191 326 unique unique ADJ eblip-19650 191 327 measures measure NOUN eblip-19650 191 328 in in ADP eblip-19650 191 329 the the DET eblip-19650 191 330 internal internal ADJ eblip-19650 191 331 perspective perspective NOUN eblip-19650 191 332 often often ADV eblip-19650 191 333 deal deal VERB eblip-19650 191 334 with with ADP eblip-19650 191 335 process process NOUN eblip-19650 191 336 improvements improvement NOUN eblip-19650 191 337 unique unique ADJ eblip-19650 191 338 to to ADP eblip-19650 191 339 each each DET eblip-19650 191 340 library library NOUN eblip-19650 191 341 . . PUNCT eblip-19650 191 342     SPACE eblip-19650 191 343 creating create VERB eblip-19650 191 344 a a DET eblip-19650 191 345 standardized standardized ADJ eblip-19650 191 346 slate slate NOUN eblip-19650 191 347     SPACE eblip-19650 191 348 the the DET eblip-19650 191 349 high high ADJ eblip-19650 191 350 level level NOUN eblip-19650 191 351 of of ADP eblip-19650 191 352 commonality commonality NOUN eblip-19650 191 353 between between ADP eblip-19650 191 354 measures measure NOUN eblip-19650 191 355 being be AUX eblip-19650 191 356 proposed propose VERB eblip-19650 191 357 at at ADP eblip-19650 191 358 the the DET eblip-19650 191 359 four four NUM eblip-19650 191 360 pilot pilot NOUN eblip-19650 191 361 sites site NOUN eblip-19650 191 362 suggests suggest VERB eblip-19650 191 363 that that SCONJ eblip-19650 191 364 a a DET eblip-19650 191 365 standardized standardized ADJ eblip-19650 191 366 slate slate NOUN eblip-19650 191 367 is be AUX eblip-19650 191 368 viable viable ADJ eblip-19650 191 369 . . PUNCT eblip-19650 192 1 participants participant NOUN eblip-19650 192 2 benefited benefit VERB eblip-19650 192 3 greatly greatly ADV eblip-19650 192 4 from from ADP eblip-19650 192 5 sharing sharing NOUN eblip-19650 192 6 lists list NOUN eblip-19650 192 7 of of ADP eblip-19650 192 8 measures measure NOUN eblip-19650 192 9 . . PUNCT eblip-19650 193 1 reviewing review VERB eblip-19650 193 2 a a DET eblip-19650 193 3 peer peer NOUN eblip-19650 193 4 ’s ’s PART eblip-19650 193 5 slate slate NOUN eblip-19650 193 6 sometimes sometimes ADV eblip-19650 193 7 suggested suggest VERB eblip-19650 193 8 new new ADJ eblip-19650 193 9 areas area NOUN eblip-19650 193 10 for for ADP eblip-19650 193 11 exploration exploration NOUN eblip-19650 193 12 . . PUNCT eblip-19650 194 1 discussions discussion NOUN eblip-19650 194 2 around around ADP eblip-19650 194 3 measures measure NOUN eblip-19650 194 4 often often ADV eblip-19650 194 5 saved save VERB eblip-19650 194 6 considerable considerable ADJ eblip-19650 194 7 time time NOUN eblip-19650 194 8 : : PUNCT eblip-19650 194 9 partners partner NOUN eblip-19650 194 10 benefitted benefit VERB eblip-19650 194 11 from from ADP eblip-19650 194 12 the the DET eblip-19650 194 13 successes success NOUN eblip-19650 194 14 and and CCONJ eblip-19650 194 15 the the DET eblip-19650 194 16 failures failure NOUN eblip-19650 194 17 at at ADP eblip-19650 194 18 the the DET eblip-19650 194 19 other other ADJ eblip-19650 194 20 institutions institution NOUN eblip-19650 194 21 . . PUNCT eblip-19650 194 22     SPACE eblip-19650 195 1 the the DET eblip-19650 195 2 concept concept NOUN eblip-19650 195 3 of of ADP eblip-19650 195 4 reviewing review VERB eblip-19650 195 5 the the DET eblip-19650 195 6 arl arl PROPN eblip-19650 195 7 statistics statistic NOUN eblip-19650 195 8 in in ADP eblip-19650 195 9 light light NOUN eblip-19650 195 10 of of ADP eblip-19650 195 11 common common ADJ eblip-19650 195 12 measurements measurement NOUN eblip-19650 195 13 also also ADV eblip-19650 195 14 appears appear VERB eblip-19650 195 15 worthwhile worthwhile ADJ eblip-19650 195 16 . . PUNCT eblip-19650 196 1 such such DET eblip-19650 196 2 a a DET eblip-19650 196 3 strategy strategy NOUN eblip-19650 196 4 would would AUX eblip-19650 196 5 standardize standardize VERB eblip-19650 196 6 the the DET eblip-19650 196 7 definitions definition NOUN eblip-19650 196 8 being be AUX eblip-19650 196 9 used use VERB eblip-19650 196 10 across across ADP eblip-19650 196 11 member member NOUN eblip-19650 196 12 institutions institution NOUN eblip-19650 196 13 and and CCONJ eblip-19650 196 14 allow allow VERB eblip-19650 196 15 benchmarking benchmarking NOUN eblip-19650 196 16 between between ADP eblip-19650 196 17 peers peer NOUN eblip-19650 196 18 . . PUNCT eblip-19650 196 19     SPACE eblip-19650 197 1 but but CCONJ eblip-19650 197 2 more more ADJ eblip-19650 197 3 work work NOUN eblip-19650 197 4 needs need VERB eblip-19650 197 5 to to PART eblip-19650 197 6 be be AUX eblip-19650 197 7 done do VERB eblip-19650 197 8 . . PUNCT eblip-19650 198 1 the the DET eblip-19650 198 2 four four NUM eblip-19650 198 3 pilot pilot NOUN eblip-19650 198 4 sites site NOUN eblip-19650 198 5 have have AUX eblip-19650 198 6 established establish VERB eblip-19650 198 7 their their PRON eblip-19650 198 8 preliminary preliminary ADJ eblip-19650 198 9 set set NOUN eblip-19650 198 10 of of ADP eblip-19650 198 11 measures measure NOUN eblip-19650 198 12 and and CCONJ eblip-19650 198 13 have have AUX eblip-19650 198 14 , , PUNCT eblip-19650 198 15 in in ADP eblip-19650 198 16 some some DET eblip-19650 198 17 cases case NOUN eblip-19650 198 18 , , PUNCT eblip-19650 198 19 started start VERB eblip-19650 198 20 to to PART eblip-19650 198 21 collect collect VERB eblip-19650 198 22 data datum NOUN eblip-19650 198 23 . . PUNCT eblip-19650 199 1 early early ADJ eblip-19650 199 2 experience experience NOUN eblip-19650 199 3 suggests suggest VERB eblip-19650 199 4 that that SCONJ eblip-19650 199 5 libraries library NOUN eblip-19650 199 6 need need VERB eblip-19650 199 7 to to PART eblip-19650 199 8 go go VERB eblip-19650 199 9 through through ADP eblip-19650 199 10 a a DET eblip-19650 199 11 full full ADJ eblip-19650 199 12 cycle cycle NOUN eblip-19650 199 13 of of ADP eblip-19650 199 14 collecting collect VERB eblip-19650 199 15 and and CCONJ eblip-19650 199 16 analyzing analyze VERB eblip-19650 199 17 the the DET eblip-19650 199 18 data datum NOUN eblip-19650 199 19 , , PUNCT eblip-19650 199 20 then then ADV eblip-19650 199 21 actually actually ADV eblip-19650 199 22 attempt attempt VERB eblip-19650 199 23 to to PART eblip-19650 199 24 use use VERB eblip-19650 199 25 it it PRON eblip-19650 199 26 for for ADP eblip-19650 199 27 discussion discussion NOUN eblip-19650 199 28 and and CCONJ eblip-19650 199 29 decision decision NOUN eblip-19650 199 30 making making NOUN eblip-19650 199 31 before before ADP eblip-19650 199 32 determining determine VERB eblip-19650 199 33 if if SCONJ eblip-19650 199 34 the the DET eblip-19650 199 35 framing framing NOUN eblip-19650 199 36 is be AUX eblip-19650 199 37 right right ADJ eblip-19650 199 38 . . PUNCT eblip-19650 200 1 in in ADP eblip-19650 200 2 some some DET eblip-19650 200 3 cases case NOUN eblip-19650 200 4 , , PUNCT eblip-19650 200 5 a a DET eblip-19650 200 6 measure measure NOUN eblip-19650 200 7 might might AUX eblip-19650 200 8 seem seem VERB eblip-19650 200 9 to to PART eblip-19650 200 10 be be AUX eblip-19650 200 11 useful useful ADJ eblip-19650 200 12 until until SCONJ eblip-19650 200 13 the the DET eblip-19650 200 14 first first ADJ eblip-19650 200 15 set set NOUN eblip-19650 200 16 of of ADP eblip-19650 200 17 numbers number NOUN eblip-19650 200 18 appear appear VERB eblip-19650 200 19 . . PUNCT eblip-19650 201 1 it it PRON eblip-19650 201 2 is be AUX eblip-19650 201 3 not not PART eblip-19650 201 4 until until SCONJ eblip-19650 201 5 the the DET eblip-19650 201 6 collector collector NOUN eblip-19650 201 7 tries try VERB eblip-19650 201 8 to to PART eblip-19650 201 9 render render VERB eblip-19650 201 10 the the DET eblip-19650 201 11 first first ADJ eblip-19650 201 12 set set NOUN eblip-19650 201 13 of of ADP eblip-19650 201 14 charts chart NOUN eblip-19650 201 15 or or CCONJ eblip-19650 201 16 the the DET eblip-19650 201 17 analyst analyst NOUN eblip-19650 201 18 first first ADV eblip-19650 201 19 puts put VERB eblip-19650 201 20 it it PRON eblip-19650 201 21 under under ADP eblip-19650 201 22 the the DET eblip-19650 201 23 microscope microscope NOUN eblip-19650 201 24 that that SCONJ eblip-19650 201 25 the the DET eblip-19650 201 26 true true ADJ eblip-19650 201 27 nature nature NOUN eblip-19650 201 28 of of ADP eblip-19650 201 29 the the DET eblip-19650 201 30 measure measure NOUN eblip-19650 201 31 emerges emerge VERB eblip-19650 201 32 . . PUNCT eblip-19650 202 1 and and CCONJ eblip-19650 202 2 sometimes sometimes ADV eblip-19650 202 3 the the DET eblip-19650 202 4 true true ADJ eblip-19650 202 5 picture picture NOUN eblip-19650 202 6 is be AUX eblip-19650 202 7 not not PART eblip-19650 202 8 really really ADV eblip-19650 202 9 known know VERB eblip-19650 202 10 until until SCONJ eblip-19650 202 11 the the DET eblip-19650 202 12 data datum NOUN eblip-19650 202 13 comes come VERB eblip-19650 202 14 before before ADP eblip-19650 202 15 the the DET eblip-19650 202 16 library library NOUN eblip-19650 202 17 ’s ’s PART eblip-19650 202 18 leadership leadership NOUN eblip-19650 202 19 group group NOUN eblip-19650 202 20 for for ADP eblip-19650 202 21 the the DET eblip-19650 202 22 first first ADJ eblip-19650 202 23 time time NOUN eblip-19650 202 24 . . PUNCT eblip-19650 203 1 even even ADV eblip-19650 203 2 the the DET eblip-19650 203 3 simplest simple ADJ eblip-19650 203 4 measures measure NOUN eblip-19650 203 5 turn turn VERB eblip-19650 203 6 out out ADP eblip-19650 203 7 to to PART eblip-19650 203 8 be be AUX eblip-19650 203 9 more more ADV eblip-19650 203 10 complex complex ADJ eblip-19650 203 11 than than SCONJ eblip-19650 203 12 originally originally ADV eblip-19650 203 13 expected expect VERB eblip-19650 203 14 . . PUNCT eblip-19650 203 15     SPACE eblip-19650 204 1 targets target VERB eblip-19650 204 2     SPACE eblip-19650 204 3 once once SCONJ eblip-19650 204 4 the the DET eblip-19650 204 5 measures measure NOUN eblip-19650 204 6 were be AUX eblip-19650 204 7 identified identify VERB eblip-19650 204 8 , , PUNCT eblip-19650 204 9 the the DET eblip-19650 204 10 pilot pilot NOUN eblip-19650 204 11 sites site NOUN eblip-19650 204 12 began begin VERB eblip-19650 204 13 the the DET eblip-19650 204 14 very very ADV eblip-19650 204 15 challenging challenging ADJ eblip-19650 204 16 task task NOUN eblip-19650 204 17 of of ADP eblip-19650 204 18 setting set VERB eblip-19650 204 19 targets target NOUN eblip-19650 204 20 . . PUNCT eblip-19650 205 1 ultimately ultimately ADV eblip-19650 205 2 , , PUNCT eblip-19650 205 3 measures measure NOUN eblip-19650 205 4 have have VERB eblip-19650 205 5 little little ADJ eblip-19650 205 6 context context NOUN eblip-19650 205 7 without without ADP eblip-19650 205 8 clear clear ADJ eblip-19650 205 9 expectations expectation NOUN eblip-19650 205 10 or or CCONJ eblip-19650 205 11 targets target NOUN eblip-19650 205 12 . . PUNCT eblip-19650 206 1 targets target NOUN eblip-19650 206 2 articulate articulate VERB eblip-19650 206 3 the the DET eblip-19650 206 4 level level NOUN eblip-19650 206 5 of of ADP eblip-19650 206 6 success success NOUN eblip-19650 206 7 needed need VERB eblip-19650 206 8 in in ADP eblip-19650 206 9 achieving achieve VERB eblip-19650 206 10 the the DET eblip-19650 206 11 objective objective NOUN eblip-19650 206 12 . . PUNCT eblip-19650 207 1 targets target NOUN eblip-19650 207 2 are be AUX eblip-19650 207 3 quantitative quantitative ADJ eblip-19650 207 4 and and CCONJ eblip-19650 207 5 should should AUX eblip-19650 207 6 be be AUX eblip-19650 207 7 attainable attainable ADJ eblip-19650 207 8 . . PUNCT eblip-19650 208 1 they they PRON eblip-19650 208 2 can can AUX eblip-19650 208 3 be be AUX eblip-19650 208 4 based base VERB eblip-19650 208 5 on on ADP eblip-19650 208 6 overall overall ADJ eblip-19650 208 7 mission mission NOUN eblip-19650 208 8 , , PUNCT eblip-19650 208 9 benchmarked benchmarke VERB eblip-19650 208 10 practices practice NOUN eblip-19650 208 11 , , PUNCT eblip-19650 208 12 historical historical ADJ eblip-19650 208 13 performance performance NOUN eblip-19650 208 14 , , PUNCT eblip-19650 208 15 and and CCONJ eblip-19650 208 16 baseline baseline PROPN eblip-19650 208 17 data datum NOUN eblip-19650 208 18 . . PUNCT eblip-19650 209 1 for for ADP eblip-19650 209 2 many many ADJ eblip-19650 209 3 measures measure NOUN eblip-19650 209 4 , , PUNCT eblip-19650 209 5 some some DET eblip-19650 209 6 form form NOUN eblip-19650 209 7 of of ADP eblip-19650 209 8 baseline baseline ADJ eblip-19650 209 9 data datum NOUN eblip-19650 209 10 will will AUX eblip-19650 209 11 already already ADV eblip-19650 209 12 be be AUX eblip-19650 209 13 available available ADJ eblip-19650 209 14 that that PRON eblip-19650 209 15 can can AUX eblip-19650 209 16 be be AUX eblip-19650 209 17 used use VERB eblip-19650 209 18 to to PART eblip-19650 209 19 set set VERB eblip-19650 209 20 targets target NOUN eblip-19650 209 21 . . PUNCT eblip-19650 210 1 in in ADP eblip-19650 210 2 other other ADJ eblip-19650 210 3 cases case NOUN eblip-19650 210 4 , , PUNCT eblip-19650 210 5 a a DET eblip-19650 210 6 best good ADJ eblip-19650 210 7 “ " PUNCT eblip-19650 210 8 guesstimate guesstimate NOUN eblip-19650 210 9 ” " PUNCT eblip-19650 210 10 will will AUX eblip-19650 210 11 be be AUX eblip-19650 210 12 needed need VERB eblip-19650 210 13 at at ADP eblip-19650 210 14 the the DET eblip-19650 210 15 beginning beginning NOUN eblip-19650 210 16 . . PUNCT eblip-19650 211 1 targets target NOUN eblip-19650 211 2 should should AUX eblip-19650 211 3 not not PART eblip-19650 211 4 be be AUX eblip-19650 211 5 set set VERB eblip-19650 211 6 so so ADV eblip-19650 211 7 low low ADJ eblip-19650 211 8 that that SCONJ eblip-19650 211 9 they they PRON eblip-19650 211 10 are be AUX eblip-19650 211 11 easily easily ADV eblip-19650 211 12 achieved achieve VERB eblip-19650 211 13 without without ADP eblip-19650 211 14 much much ADJ eblip-19650 211 15 effort effort NOUN eblip-19650 211 16 . . PUNCT eblip-19650 212 1 a a DET eblip-19650 212 2 higher high ADJ eblip-19650 212 3 target target NOUN eblip-19650 212 4 should should AUX eblip-19650 212 5 be be AUX eblip-19650 212 6 reachable reachable ADJ eblip-19650 212 7 with with ADP eblip-19650 212 8 effort effort NOUN eblip-19650 212 9 in in ADP eblip-19650 212 10 a a DET eblip-19650 212 11 reasonable reasonable ADJ eblip-19650 212 12 amount amount NOUN eblip-19650 212 13 of of ADP eblip-19650 212 14 time time NOUN eblip-19650 212 15 . . PUNCT eblip-19650 213 1 setting set VERB eblip-19650 213 2 targets target NOUN eblip-19650 213 3 too too ADV eblip-19650 213 4 high high ADJ eblip-19650 213 5 may may AUX eblip-19650 213 6 lead lead VERB eblip-19650 213 7 to to ADP eblip-19650 213 8 staff staff NOUN eblip-19650 213 9 frustration frustration NOUN eblip-19650 213 10 and and CCONJ eblip-19650 213 11 a a DET eblip-19650 213 12 perception perception NOUN eblip-19650 213 13 by by ADP eblip-19650 213 14 those those PRON eblip-19650 213 15 outside outside ADP eblip-19650 213 16 the the DET eblip-19650 213 17 organization organization NOUN eblip-19650 213 18 that that PRON eblip-19650 213 19 the the DET eblip-19650 213 20 libraries library NOUN eblip-19650 213 21 are be AUX eblip-19650 213 22 not not PART eblip-19650 213 23 succeeding succeed VERB eblip-19650 213 24 in in ADP eblip-19650 213 25 meeting meet VERB eblip-19650 213 26 their their PRON eblip-19650 213 27 mission mission NOUN eblip-19650 213 28 and and CCONJ eblip-19650 213 29 objectives objective NOUN eblip-19650 213 30 . . PUNCT eblip-19650 214 1 targets target NOUN eblip-19650 214 2 can can AUX eblip-19650 214 3 be be AUX eblip-19650 214 4 revised revise VERB eblip-19650 214 5 , , PUNCT eblip-19650 214 6 especially especially ADV eblip-19650 214 7 if if SCONJ eblip-19650 214 8 the the DET eblip-19650 214 9 initial initial ADJ eblip-19650 214 10 effort effort NOUN eblip-19650 214 11 was be AUX eblip-19650 214 12 set set VERB eblip-19650 214 13 without without ADP eblip-19650 214 14 sufficient sufficient ADJ eblip-19650 214 15 data datum NOUN eblip-19650 214 16 . . PUNCT eblip-19650 214 17     SPACE eblip-19650 215 1 the the DET eblip-19650 215 2 university university PROPN eblip-19650 215 3 of of ADP eblip-19650 215 4 virginia virginia PROPN eblip-19650 215 5 library library PROPN eblip-19650 215 6 was be AUX eblip-19650 215 7 in in ADP eblip-19650 215 8 a a DET eblip-19650 215 9 unique unique ADJ eblip-19650 215 10 position position NOUN eblip-19650 215 11 , , PUNCT eblip-19650 215 12 having having AUX eblip-19650 215 13 used use VERB eblip-19650 215 14 a a DET eblip-19650 215 15 balanced balanced ADJ eblip-19650 215 16 scorecard scorecard NOUN eblip-19650 215 17 approach approach NOUN eblip-19650 215 18 for for ADP eblip-19650 215 19 almost almost ADV eblip-19650 215 20 a a PRON eblip-19650 215 21 decade decade NOUN eblip-19650 215 22 . . PUNCT eblip-19650 216 1 they they PRON eblip-19650 216 2 had have AUX eblip-19650 216 3 long long ADV eblip-19650 216 4 used use VERB eblip-19650 216 5 a a DET eblip-19650 216 6 “ " PUNCT eblip-19650 216 7 two two NUM eblip-19650 216 8 target target NOUN eblip-19650 216 9 ” " PUNCT eblip-19650 216 10 approach approach NOUN eblip-19650 216 11 ( ( PUNCT eblip-19650 216 12 high high ADJ eblip-19650 216 13 target target NOUN eblip-19650 216 14 = = SYM eblip-19650 216 15 full full ADJ eblip-19650 216 16 success success NOUN eblip-19650 216 17 , , PUNCT eblip-19650 216 18 low low ADJ eblip-19650 216 19 target target NOUN eblip-19650 216 20 = = SYM eblip-19650 216 21 partial partial ADJ eblip-19650 216 22 success success NOUN eblip-19650 216 23 , , PUNCT eblip-19650 216 24 no no DET eblip-19650 216 25 target target NOUN eblip-19650 216 26 = = PUNCT eblip-19650 216 27 no no DET eblip-19650 216 28 success success NOUN eblip-19650 216 29 ) ) PUNCT eblip-19650 216 30 . . PUNCT eblip-19650 217 1 low low ADJ eblip-19650 217 2 targets target NOUN eblip-19650 217 3 were be AUX eblip-19650 217 4 usually usually ADV eblip-19650 217 5 set set VERB eblip-19650 217 6 at at ADP eblip-19650 217 7 a a DET eblip-19650 217 8 point point NOUN eblip-19650 217 9 slightly slightly ADV eblip-19650 217 10 better well ADJ eblip-19650 217 11 than than ADP eblip-19650 217 12 current current ADJ eblip-19650 217 13 performance performance NOUN eblip-19650 217 14 , , PUNCT eblip-19650 217 15 while while SCONJ eblip-19650 217 16 high high ADJ eblip-19650 217 17 targets target NOUN eblip-19650 217 18 were be AUX eblip-19650 217 19 set set VERB eblip-19650 217 20 to to PART eblip-19650 217 21 encourage encourage VERB eblip-19650 217 22 substantially substantially ADV eblip-19650 217 23 improved improve VERB eblip-19650 217 24 performance performance NOUN eblip-19650 217 25 . . PUNCT eblip-19650 218 1 when when SCONJ eblip-19650 218 2 possible possible ADJ eblip-19650 218 3 , , PUNCT eblip-19650 218 4 the the DET eblip-19650 218 5 value value NOUN eblip-19650 218 6 for for ADP eblip-19650 218 7 current current ADJ eblip-19650 218 8 performance performance NOUN eblip-19650 218 9 was be AUX eblip-19650 218 10 based base VERB eblip-19650 218 11 on on ADP eblip-19650 218 12 historical historical ADJ eblip-19650 218 13 data datum NOUN eblip-19650 218 14 , , PUNCT eblip-19650 218 15 but but CCONJ eblip-19650 218 16 occasionally occasionally ADV eblip-19650 218 17 targets target NOUN eblip-19650 218 18 were be AUX eblip-19650 218 19 based base VERB eblip-19650 218 20 on on ADP eblip-19650 218 21 the the DET eblip-19650 218 22 educated educate VERB eblip-19650 218 23 guesses guess NOUN eblip-19650 218 24 of of ADP eblip-19650 218 25 responsible responsible ADJ eblip-19650 218 26 staff staff NOUN eblip-19650 218 27 as as ADP eblip-19650 218 28 to to ADP eblip-19650 218 29 current current ADJ eblip-19650 218 30 performance performance NOUN eblip-19650 218 31 on on ADP eblip-19650 218 32 a a DET eblip-19650 218 33 certain certain ADJ eblip-19650 218 34 measure measure NOUN eblip-19650 218 35 . . PUNCT eblip-19650 219 1 virginia virginia PROPN eblip-19650 219 2 has have AUX eblip-19650 219 3 analyzed analyze VERB eblip-19650 219 4 their their PRON eblip-19650 219 5 measures measure NOUN eblip-19650 219 6 annually annually ADV eblip-19650 219 7 , , PUNCT eblip-19650 219 8 noting note VERB eblip-19650 219 9 their their PRON eblip-19650 219 10 level level NOUN eblip-19650 219 11 of of ADP eblip-19650 219 12 success success NOUN eblip-19650 219 13 for for ADP eblip-19650 219 14 each each DET eblip-19650 219 15 measure measure NOUN eblip-19650 219 16 ( ( PUNCT eblip-19650 219 17 self self NOUN eblip-19650 219 18 , , PUNCT eblip-19650 219 19 2004 2004 NUM eblip-19650 219 20 ) ) PUNCT eblip-19650 219 21 . . PUNCT eblip-19650 219 22     SPACE eblip-19650 220 1 organizational organizational ADJ eblip-19650 220 2 issues issue NOUN eblip-19650 220 3     SPACE eblip-19650 220 4 the the DET eblip-19650 220 5 participating participate VERB eblip-19650 220 6 libraries library NOUN eblip-19650 220 7 faced face VERB eblip-19650 220 8 a a DET eblip-19650 220 9 host host NOUN eblip-19650 220 10 of of ADP eblip-19650 220 11 organizational organizational ADJ eblip-19650 220 12 issues issue NOUN eblip-19650 220 13 that that PRON eblip-19650 220 14 required require VERB eblip-19650 220 15 considerable considerable ADJ eblip-19650 220 16 time time NOUN eblip-19650 220 17 and and CCONJ eblip-19650 220 18 effort effort NOUN eblip-19650 220 19 to to PART eblip-19650 220 20 address address VERB eblip-19650 220 21 . . PUNCT eblip-19650 221 1 in in ADP eblip-19650 221 2 many many ADJ eblip-19650 221 3 cases case NOUN eblip-19650 221 4 , , PUNCT eblip-19650 221 5 the the DET eblip-19650 221 6 issues issue NOUN eblip-19650 221 7 were be AUX eblip-19650 221 8 not not PART eblip-19650 221 9 well well ADV eblip-19650 221 10 - - PUNCT eblip-19650 221 11 covered cover VERB eblip-19650 221 12 in in ADP eblip-19650 221 13 the the DET eblip-19650 221 14 balanced balanced ADJ eblip-19650 221 15 scorecard scorecard NOUN eblip-19650 221 16 literature literature NOUN eblip-19650 221 17 : : PUNCT eblip-19650 221 18 the the DET eblip-19650 221 19 literature literature NOUN eblip-19650 221 20 assumes assume VERB eblip-19650 221 21 that that SCONJ eblip-19650 221 22 senior senior ADJ eblip-19650 221 23 leadership leadership NOUN eblip-19650 221 24 will will AUX eblip-19650 221 25 wholeheartedly wholeheartedly ADV eblip-19650 221 26 champion champion VERB eblip-19650 221 27 the the DET eblip-19650 221 28 decision decision NOUN eblip-19650 221 29 to to PART eblip-19650 221 30 implement implement VERB eblip-19650 221 31 the the DET eblip-19650 221 32 scorecard scorecard NOUN eblip-19650 221 33 , , PUNCT eblip-19650 221 34 that that SCONJ eblip-19650 221 35 a a DET eblip-19650 221 36 senior senior ADJ eblip-19650 221 37 team team NOUN eblip-19650 221 38 with with ADP eblip-19650 221 39 authority authority NOUN eblip-19650 221 40 to to PART eblip-19650 221 41 make make VERB eblip-19650 221 42 decisions decision NOUN eblip-19650 221 43 will will AUX eblip-19650 221 44 oversee oversee VERB eblip-19650 221 45 the the DET eblip-19650 221 46 process process NOUN eblip-19650 221 47 , , PUNCT eblip-19650 221 48 and and CCONJ eblip-19650 221 49 that that DET eblip-19650 221 50 staff staff NOUN eblip-19650 221 51 throughout throughout ADP eblip-19650 221 52 the the DET eblip-19650 221 53 organization organization NOUN eblip-19650 221 54 will will AUX eblip-19650 221 55 naturally naturally ADV eblip-19650 221 56 understand understand VERB eblip-19650 221 57 and and CCONJ eblip-19650 221 58 follow follow VERB eblip-19650 221 59 . . PUNCT eblip-19650 222 1 the the DET eblip-19650 222 2 reality reality NOUN eblip-19650 222 3 in in ADP eblip-19650 222 4 a a DET eblip-19650 222 5 large large ADJ eblip-19650 222 6 academic academic ADJ eblip-19650 222 7 library library NOUN eblip-19650 222 8 with with ADP eblip-19650 222 9 a a DET eblip-19650 222 10 history history NOUN eblip-19650 222 11 of of ADP eblip-19650 222 12 a a DET eblip-19650 222 13 more more ADV eblip-19650 222 14 cautious cautious ADJ eblip-19650 222 15 approach approach NOUN eblip-19650 222 16 to to PART eblip-19650 222 17 change change VERB eblip-19650 222 18 , , PUNCT eblip-19650 222 19 a a DET eblip-19650 222 20 strong strong ADJ eblip-19650 222 21 emphasis emphasis NOUN eblip-19650 222 22 on on ADP eblip-19650 222 23 consensus consensus NOUN eblip-19650 222 24 and and CCONJ eblip-19650 222 25 a a DET eblip-19650 222 26 suspicion suspicion NOUN eblip-19650 222 27 of of ADP eblip-19650 222 28 non non ADJ eblip-19650 222 29 - - ADJ eblip-19650 222 30 academic academic ADJ eblip-19650 222 31 approaches approach NOUN eblip-19650 222 32 , , PUNCT eblip-19650 222 33 is be AUX eblip-19650 222 34 often often ADV eblip-19650 222 35 very very ADV eblip-19650 222 36 different different ADJ eblip-19650 222 37 . . PUNCT eblip-19650 222 38     SPACE eblip-19650 223 1 getting get VERB eblip-19650 223 2 the the DET eblip-19650 223 3 senior senior ADJ eblip-19650 223 4 leadership leadership NOUN eblip-19650 223 5 team team NOUN eblip-19650 223 6 ’s ’s PART eblip-19650 223 7 attention attention NOUN eblip-19650 223 8 not not PART eblip-19650 223 9 surprisingly surprisingly ADV eblip-19650 223 10 , , PUNCT eblip-19650 223 11 discussions discussion NOUN eblip-19650 223 12 of of ADP eblip-19650 223 13 the the DET eblip-19650 223 14 balanced balanced ADJ eblip-19650 223 15 scorecard scorecard NOUN eblip-19650 223 16 battled battle VERB eblip-19650 223 17 for for ADP eblip-19650 223 18 attention attention NOUN eblip-19650 223 19 with with ADP eblip-19650 223 20 the the DET eblip-19650 223 21 immediate immediate ADJ eblip-19650 223 22 – – PUNCT eblip-19650 223 23 the the DET eblip-19650 223 24 operational operational ADJ eblip-19650 223 25 imperatives imperative NOUN eblip-19650 223 26 that that PRON eblip-19650 223 27 suck suck VERB eblip-19650 223 28 the the DET eblip-19650 223 29 time time NOUN eblip-19650 223 30 out out ADP eblip-19650 223 31 of of ADP eblip-19650 223 32 typical typical ADJ eblip-19650 223 33 leadership leadership NOUN eblip-19650 223 34 meetings meeting NOUN eblip-19650 223 35 . . PUNCT eblip-19650 224 1 teams team NOUN eblip-19650 224 2 had have VERB eblip-19650 224 3 to to PART eblip-19650 224 4 convince convince VERB eblip-19650 224 5 senior senior ADJ eblip-19650 224 6 leaders leader NOUN eblip-19650 224 7 that that PRON eblip-19650 224 8 strategy strategy NOUN eblip-19650 224 9 needed need VERB eblip-19650 224 10 to to PART eblip-19650 224 11 drive drive VERB eblip-19650 224 12 operations operation NOUN eblip-19650 224 13 and and CCONJ eblip-19650 224 14 that that SCONJ eblip-19650 224 15 the the DET eblip-19650 224 16 scorecard scorecard NOUN eblip-19650 224 17 presented present VERB eblip-19650 224 18 a a DET eblip-19650 224 19 healthy healthy ADJ eblip-19650 224 20 mix mix NOUN eblip-19650 224 21 of of ADP eblip-19650 224 22 what what PRON eblip-19650 224 23 the the DET eblip-19650 224 24 organizations organization NOUN eblip-19650 224 25 have have AUX eblip-19650 224 26 needed need VERB eblip-19650 224 27 for for ADP eblip-19650 224 28 some some DET eblip-19650 224 29 time time NOUN eblip-19650 224 30 . . PUNCT eblip-19650 225 1 scorecard scorecard NOUN eblip-19650 225 2 team team NOUN eblip-19650 225 3 members member NOUN eblip-19650 225 4 needed need VERB eblip-19650 225 5 to to PART eblip-19650 225 6 find find VERB eblip-19650 225 7 champions champion NOUN eblip-19650 225 8 within within ADP eblip-19650 225 9 the the DET eblip-19650 225 10 leadership leadership NOUN eblip-19650 225 11 group group NOUN eblip-19650 225 12 to to PART eblip-19650 225 13 support support VERB eblip-19650 225 14 what what PRON eblip-19650 225 15 amounted amount VERB eblip-19650 225 16 to to ADP eblip-19650 225 17 an an DET eblip-19650 225 18 institutional institutional ADJ eblip-19650 225 19 leap leap NOUN eblip-19650 225 20 of of ADP eblip-19650 225 21 faith faith NOUN eblip-19650 225 22 – – PUNCT eblip-19650 225 23 that that SCONJ eblip-19650 225 24 the the DET eblip-19650 225 25 scorecard scorecard NOUN eblip-19650 225 26 would would AUX eblip-19650 225 27 apply apply VERB eblip-19650 225 28 a a DET eblip-19650 225 29 level level NOUN eblip-19650 225 30 of of ADP eblip-19650 225 31 discipline discipline NOUN eblip-19650 225 32 that that PRON eblip-19650 225 33 would would AUX eblip-19650 225 34 ( ( PUNCT eblip-19650 225 35 ultimately ultimately ADV eblip-19650 225 36 ! ! PUNCT eblip-19650 225 37 ) ) PUNCT eblip-19650 226 1 simplify simplify VERB eblip-19650 226 2 operational operational ADJ eblip-19650 226 3 decisions decision NOUN eblip-19650 226 4 , , PUNCT eblip-19650 226 5 reduce reduce VERB eblip-19650 226 6 waste waste NOUN eblip-19650 226 7 and and CCONJ eblip-19650 226 8 provide provide VERB eblip-19650 226 9 greater great ADJ eblip-19650 226 10 clarity clarity NOUN eblip-19650 226 11 around around ADP eblip-19650 226 12 priorities priority NOUN eblip-19650 226 13 . . PUNCT eblip-19650 226 14     SPACE eblip-19650 227 1 all all DET eblip-19650 227 2 four four NUM eblip-19650 227 3 teams team NOUN eblip-19650 227 4 reported report VERB eblip-19650 227 5 success success NOUN eblip-19650 227 6 in in ADP eblip-19650 227 7 engaging engage VERB eblip-19650 227 8 their their PRON eblip-19650 227 9 leadership leadership NOUN eblip-19650 227 10 teams team NOUN eblip-19650 227 11 relatively relatively ADV eblip-19650 227 12 early early ADV eblip-19650 227 13 in in ADP eblip-19650 227 14 the the DET eblip-19650 227 15 process process NOUN eblip-19650 227 16 . . PUNCT eblip-19650 228 1 the the DET eblip-19650 228 2 leadership leadership NOUN eblip-19650 228 3 groups group NOUN eblip-19650 228 4 came come VERB eblip-19650 228 5 to to PART eblip-19650 228 6 realize realize VERB eblip-19650 228 7 that that SCONJ eblip-19650 228 8 the the DET eblip-19650 228 9 scorecard scorecard NOUN eblip-19650 228 10 could could AUX eblip-19650 228 11 raise raise VERB eblip-19650 228 12 the the DET eblip-19650 228 13 level level NOUN eblip-19650 228 14 of of ADP eblip-19650 228 15 discussion discussion NOUN eblip-19650 228 16 at at ADP eblip-19650 228 17 executive executive ADJ eblip-19650 228 18 meetings meeting NOUN eblip-19650 228 19 , , PUNCT eblip-19650 228 20 simplify simplify ADJ eblip-19650 228 21 decision decision NOUN eblip-19650 228 22 making making NOUN eblip-19650 228 23 , , PUNCT eblip-19650 228 24 and and CCONJ eblip-19650 228 25 help help VERB eblip-19650 228 26 steer steer VERB eblip-19650 228 27 budgetary budgetary ADJ eblip-19650 228 28 decisions decision NOUN eblip-19650 228 29 . . PUNCT eblip-19650 229 1 the the DET eblip-19650 229 2 site site NOUN eblip-19650 229 3 with with ADP eblip-19650 229 4 two two NUM eblip-19650 229 5 associate associate ADJ eblip-19650 229 6 university university NOUN eblip-19650 229 7 librarians librarian NOUN eblip-19650 229 8 on on ADP eblip-19650 229 9 the the DET eblip-19650 229 10 scorecard scorecard NOUN eblip-19650 229 11 team team NOUN eblip-19650 229 12 experienced experience VERB eblip-19650 229 13 the the DET eblip-19650 229 14 least least ADJ eblip-19650 229 15 difficulty difficulty NOUN eblip-19650 229 16 in in ADP eblip-19650 229 17 moving move VERB eblip-19650 229 18 the the DET eblip-19650 229 19 initiative initiative NOUN eblip-19650 229 20 forward forward ADV eblip-19650 229 21 . . PUNCT eblip-19650 230 1 this this PRON eblip-19650 230 2 parallels parallel VERB eblip-19650 230 3 the the DET eblip-19650 230 4 leadership leadership NOUN eblip-19650 230 5 involvement involvement NOUN eblip-19650 230 6 at at ADP eblip-19650 230 7 the the DET eblip-19650 230 8 university university PROPN eblip-19650 230 9 of of ADP eblip-19650 230 10 virginia virginia PROPN eblip-19650 230 11 library library NOUN eblip-19650 230 12 when when SCONJ eblip-19650 230 13 they they PRON eblip-19650 230 14 first first ADV eblip-19650 230 15 adopted adopt VERB eblip-19650 230 16 the the DET eblip-19650 230 17 balanced balanced ADJ eblip-19650 230 18 scorecard scorecard NOUN eblip-19650 230 19 in in ADP eblip-19650 230 20 2001 2001 NUM eblip-19650 230 21 . . PUNCT eblip-19650 231 1 teams team NOUN eblip-19650 231 2 with with ADP eblip-19650 231 3 a a DET eblip-19650 231 4 more more ADV eblip-19650 231 5 distant distant ADJ eblip-19650 231 6 relationship relationship NOUN eblip-19650 231 7 to to ADP eblip-19650 231 8 the the DET eblip-19650 231 9 senior senior ADJ eblip-19650 231 10 leadership leadership NOUN eblip-19650 231 11 group group NOUN eblip-19650 231 12 encountered encounter VERB eblip-19650 231 13 more more ADJ eblip-19650 231 14 difficulty difficulty NOUN eblip-19650 231 15 during during ADP eblip-19650 231 16 the the DET eblip-19650 231 17 early early ADJ eblip-19650 231 18 days day NOUN eblip-19650 231 19 in in ADP eblip-19650 231 20 getting get VERB eblip-19650 231 21 the the DET eblip-19650 231 22 leadership leadership NOUN eblip-19650 231 23 ’s ’s PART eblip-19650 231 24 attention attention NOUN eblip-19650 231 25 , , PUNCT eblip-19650 231 26 securing secure VERB eblip-19650 231 27 time time NOUN eblip-19650 231 28 on on ADP eblip-19650 231 29 leadership leadership NOUN eblip-19650 231 30 group group NOUN eblip-19650 231 31 agendas agenda NOUN eblip-19650 231 32 , , PUNCT eblip-19650 231 33 and and CCONJ eblip-19650 231 34 ultimately ultimately ADV eblip-19650 231 35 capturing capture VERB eblip-19650 231 36 interest interest NOUN eblip-19650 231 37 in in ADP eblip-19650 231 38 the the DET eblip-19650 231 39 scorecard scorecard NOUN eblip-19650 231 40 . . PUNCT eblip-19650 231 41     SPACE eblip-19650 232 1 overcoming overcome VERB eblip-19650 232 2 resistance resistance NOUN eblip-19650 232 3 – – PUNCT eblip-19650 232 4 the the DET eblip-19650 232 5 human human ADJ eblip-19650 232 6 dynamic dynamic NOUN eblip-19650 232 7     SPACE eblip-19650 232 8 participating participate VERB eblip-19650 232 9 libraries library NOUN eblip-19650 232 10 found find VERB eblip-19650 232 11 that that SCONJ eblip-19650 232 12 some some PRON eblip-19650 232 13 of of ADP eblip-19650 232 14 their their PRON eblip-19650 232 15 staff staff NOUN eblip-19650 232 16 colleagues colleague NOUN eblip-19650 232 17 viewed view VERB eblip-19650 232 18 the the DET eblip-19650 232 19 balanced balanced ADJ eblip-19650 232 20 scorecard scorecard NOUN eblip-19650 232 21 with with ADP eblip-19650 232 22 a a DET eblip-19650 232 23 degree degree NOUN eblip-19650 232 24 of of ADP eblip-19650 232 25 suspicion suspicion NOUN eblip-19650 232 26 – – PUNCT eblip-19650 232 27 in in ADP eblip-19650 232 28 some some DET eblip-19650 232 29 cases case NOUN eblip-19650 232 30 , , PUNCT eblip-19650 232 31 even even ADV eblip-19650 232 32 cynicism cynicism NOUN eblip-19650 232 33 . . PUNCT eblip-19650 233 1 this this DET eblip-19650 233 2 response response NOUN eblip-19650 233 3 is be AUX eblip-19650 233 4 not not PART eblip-19650 233 5 unique unique ADJ eblip-19650 233 6 to to ADP eblip-19650 233 7 libraries library NOUN eblip-19650 233 8 – – PUNCT eblip-19650 233 9 with with ADP eblip-19650 233 10 its its PRON eblip-19650 233 11 emphasis emphasis NOUN eblip-19650 233 12 on on ADP eblip-19650 233 13 performance performance NOUN eblip-19650 233 14 measurement measurement NOUN eblip-19650 233 15 , , PUNCT eblip-19650 233 16 change change NOUN eblip-19650 233 17 , , PUNCT eblip-19650 233 18 and and CCONJ eblip-19650 233 19 accountability accountability NOUN eblip-19650 233 20 , , PUNCT eblip-19650 233 21 employees employee NOUN eblip-19650 233 22 of of ADP eblip-19650 233 23 any any DET eblip-19650 233 24 organization organization NOUN eblip-19650 233 25 are be AUX eblip-19650 233 26 likely likely ADJ eblip-19650 233 27 to to PART eblip-19650 233 28 offer offer VERB eblip-19650 233 29 resistance resistance NOUN eblip-19650 233 30 to to ADP eblip-19650 233 31 the the DET eblip-19650 233 32 scorecard scorecard NOUN eblip-19650 233 33 process process NOUN eblip-19650 233 34 , , PUNCT eblip-19650 233 35 and and CCONJ eblip-19650 233 36 countless countless ADJ eblip-19650 233 37 articles article NOUN eblip-19650 233 38 and and CCONJ eblip-19650 233 39 book book NOUN eblip-19650 233 40 chapters chapter NOUN eblip-19650 233 41 offer offer VERB eblip-19650 233 42 strategies strategy NOUN eblip-19650 233 43 on on ADP eblip-19650 233 44 how how SCONJ eblip-19650 233 45 to to PART eblip-19650 233 46 address address VERB eblip-19650 233 47 this this DET eblip-19650 233 48 reaction reaction NOUN eblip-19650 233 49 . . PUNCT eblip-19650 234 1 one one NUM eblip-19650 234 2 presenter presenter NOUN eblip-19650 234 3 at at ADP eblip-19650 234 4 a a DET eblip-19650 234 5 recent recent ADJ eblip-19650 234 6 conference conference NOUN eblip-19650 234 7 for for ADP eblip-19650 234 8 mission mission NOUN eblip-19650 234 9 driven drive VERB eblip-19650 234 10 organizations organization NOUN eblip-19650 234 11 drew draw VERB eblip-19650 234 12 laughter laughter NOUN eblip-19650 234 13 from from ADP eblip-19650 234 14 the the DET eblip-19650 234 15 audience audience NOUN eblip-19650 234 16 when when SCONJ eblip-19650 234 17 he he PRON eblip-19650 234 18 spoke speak VERB eblip-19650 234 19 about about ADP eblip-19650 234 20 how how SCONJ eblip-19650 234 21 he he PRON eblip-19650 234 22 handled handle VERB eblip-19650 234 23 “ " PUNCT eblip-19650 234 24 malicious malicious ADJ eblip-19650 234 25 compliance compliance NOUN eblip-19650 234 26 ” " PUNCT eblip-19650 234 27 within within ADP eblip-19650 234 28 his his PRON eblip-19650 234 29 organization organization NOUN eblip-19650 234 30 . . PUNCT eblip-19650 234 31     SPACE eblip-19650 235 1 the the DET eblip-19650 235 2 tension tension NOUN eblip-19650 235 3 between between ADP eblip-19650 235 4 strategy strategy NOUN eblip-19650 235 5 and and CCONJ eblip-19650 235 6 operations operation NOUN eblip-19650 235 7 was be AUX eblip-19650 235 8 experienced experience VERB eblip-19650 235 9 by by ADP eblip-19650 235 10 all all DET eblip-19650 235 11 teams team NOUN eblip-19650 235 12 . . PUNCT eblip-19650 236 1 staff staff NOUN eblip-19650 236 2 expressed express VERB eblip-19650 236 3 concern concern NOUN eblip-19650 236 4 about about ADP eblip-19650 236 5 not not PART eblip-19650 236 6 seeing see VERB eblip-19650 236 7 their their PRON eblip-19650 236 8 specific specific ADJ eblip-19650 236 9 work work NOUN eblip-19650 236 10 assignments assignment NOUN eblip-19650 236 11 explicitly explicitly ADV eblip-19650 236 12 linked link VERB eblip-19650 236 13 to to ADP eblip-19650 236 14 the the DET eblip-19650 236 15 strategy strategy NOUN eblip-19650 236 16 map map NOUN eblip-19650 236 17 , , PUNCT eblip-19650 236 18 metrics metric NOUN eblip-19650 236 19 and and CCONJ eblip-19650 236 20 initiatives initiative NOUN eblip-19650 236 21 . . PUNCT eblip-19650 237 1 the the DET eblip-19650 237 2 four four NUM eblip-19650 237 3 teams team NOUN eblip-19650 237 4 conveyed convey VERB eblip-19650 237 5 a a DET eblip-19650 237 6 similar similar ADJ eblip-19650 237 7 message message NOUN eblip-19650 237 8 back back ADV eblip-19650 237 9 to to ADP eblip-19650 237 10 their their PRON eblip-19650 237 11 organizations organization NOUN eblip-19650 237 12 . . PUNCT eblip-19650 238 1 in in ADP eblip-19650 238 2 some some DET eblip-19650 238 3 cases case NOUN eblip-19650 238 4 , , PUNCT eblip-19650 238 5 the the DET eblip-19650 238 6 work work NOUN eblip-19650 238 7 being be AUX eblip-19650 238 8 done do VERB eblip-19650 238 9 by by ADP eblip-19650 238 10 a a DET eblip-19650 238 11 particular particular ADJ eblip-19650 238 12 unit unit NOUN eblip-19650 238 13 is be AUX eblip-19650 238 14 extremely extremely ADV eblip-19650 238 15 important important ADJ eblip-19650 238 16 to to ADP eblip-19650 238 17 supporting support VERB eblip-19650 238 18 institutional institutional ADJ eblip-19650 238 19 priorities priority NOUN eblip-19650 238 20 , , PUNCT eblip-19650 238 21 but but CCONJ eblip-19650 238 22 in in ADP eblip-19650 238 23 itself itself PRON eblip-19650 238 24 , , PUNCT eblip-19650 238 25 is be AUX eblip-19650 238 26 not not PART eblip-19650 238 27 strategic strategic ADJ eblip-19650 238 28 at at ADP eblip-19650 238 29 the the DET eblip-19650 238 30 organizational organizational ADJ eblip-19650 238 31 level level NOUN eblip-19650 238 32 . . PUNCT eblip-19650 238 33     SPACE eblip-19650 238 34 in in ADP eblip-19650 238 35 addition addition NOUN eblip-19650 238 36 , , PUNCT eblip-19650 238 37 the the DET eblip-19650 238 38 arl arl PROPN eblip-19650 238 39 initiative initiative NOUN eblip-19650 238 40 was be AUX eblip-19650 238 41 underway underway ADJ eblip-19650 238 42 during during ADP eblip-19650 238 43 a a DET eblip-19650 238 44 particularly particularly ADV eblip-19650 238 45 dire dire ADJ eblip-19650 238 46 economic economic ADJ eblip-19650 238 47 crisis crisis NOUN eblip-19650 238 48 when when SCONJ eblip-19650 238 49 library library ADJ eblip-19650 238 50 budgets budget NOUN eblip-19650 238 51 were be AUX eblip-19650 238 52 stretched stretch VERB eblip-19650 238 53 to to ADP eblip-19650 238 54 the the DET eblip-19650 238 55 limit limit NOUN eblip-19650 238 56 and and CCONJ eblip-19650 238 57 layoffs layoff NOUN eblip-19650 238 58 were be AUX eblip-19650 238 59 a a DET eblip-19650 238 60 distinct distinct ADJ eblip-19650 238 61 reality reality NOUN eblip-19650 238 62 at at ADP eblip-19650 238 63 many many ADJ eblip-19650 238 64 institutions institution NOUN eblip-19650 238 65 . . PUNCT eblip-19650 239 1 at at ADP eblip-19650 239 2 the the DET eblip-19650 239 3 individual individual ADJ eblip-19650 239 4 level level NOUN eblip-19650 239 5 , , PUNCT eblip-19650 239 6 the the DET eblip-19650 239 7 balanced balanced ADJ eblip-19650 239 8 scorecard scorecard NOUN eblip-19650 239 9 can can AUX eblip-19650 239 10 be be AUX eblip-19650 239 11 threatening threaten VERB eblip-19650 239 12 – – PUNCT eblip-19650 239 13 though though SCONJ eblip-19650 239 14 not not PART eblip-19650 239 15 generally generally ADV eblip-19650 239 16 directly directly ADV eblip-19650 239 17 tied tie VERB eblip-19650 239 18 to to ADP eblip-19650 239 19 job job NOUN eblip-19650 239 20 evaluations evaluation NOUN eblip-19650 239 21 , , PUNCT eblip-19650 239 22 it it PRON eblip-19650 239 23 can can AUX eblip-19650 239 24 be be AUX eblip-19650 239 25 seen see VERB eblip-19650 239 26 as as ADP eblip-19650 239 27 a a DET eblip-19650 239 28 form form NOUN eblip-19650 239 29 of of ADP eblip-19650 239 30 public public ADJ eblip-19650 239 31 performance performance NOUN eblip-19650 239 32 management management NOUN eblip-19650 239 33 , , PUNCT eblip-19650 239 34 and and CCONJ eblip-19650 239 35 often often ADV eblip-19650 239 36 is be AUX eblip-19650 239 37 used use VERB eblip-19650 239 38 to to PART eblip-19650 239 39 focus focus VERB eblip-19650 239 40 attention attention NOUN eblip-19650 239 41 on on ADP eblip-19650 239 42 strategic strategic ADJ eblip-19650 239 43 goals goal NOUN eblip-19650 239 44 at at ADP eblip-19650 239 45 the the DET eblip-19650 239 46 expense expense NOUN eblip-19650 239 47 of of ADP eblip-19650 239 48 ongoing ongoing ADJ eblip-19650 239 49 , , PUNCT eblip-19650 239 50 perhaps perhaps ADV eblip-19650 239 51 outmoded outmoded ADJ eblip-19650 239 52 , , PUNCT eblip-19650 239 53 operations operation NOUN eblip-19650 239 54 . . PUNCT eblip-19650 240 1 even even ADV eblip-19650 240 2 in in ADP eblip-19650 240 3 flusher flusher NOUN eblip-19650 240 4 financial financial ADJ eblip-19650 240 5 times time NOUN eblip-19650 240 6 , , PUNCT eblip-19650 240 7 virginia virginia PROPN eblip-19650 240 8 experienced experienced ADJ eblip-19650 240 9 staff staff NOUN eblip-19650 240 10 reluctance reluctance NOUN eblip-19650 240 11 to to PART eblip-19650 240 12 set set VERB eblip-19650 240 13 “ " PUNCT eblip-19650 240 14 stretch stretch VERB eblip-19650 240 15 ” " PUNCT eblip-19650 240 16 targets target NOUN eblip-19650 240 17 in in ADP eblip-19650 240 18 their their PRON eblip-19650 240 19 areas area NOUN eblip-19650 240 20 for for ADP eblip-19650 240 21 fear fear NOUN eblip-19650 240 22 of of ADP eblip-19650 240 23 failure failure NOUN eblip-19650 240 24 . . PUNCT eblip-19650 240 25     SPACE eblip-19650 241 1 it it PRON eblip-19650 241 2 also also ADV eblip-19650 241 3 may may AUX eblip-19650 241 4 be be AUX eblip-19650 241 5 that that SCONJ eblip-19650 241 6 certain certain ADJ eblip-19650 241 7 elements element NOUN eblip-19650 241 8 common common ADJ eblip-19650 241 9 to to ADP eblip-19650 241 10 the the DET eblip-19650 241 11 organizational organizational ADJ eblip-19650 241 12 culture culture NOUN eblip-19650 241 13 of of ADP eblip-19650 241 14 academic academic ADJ eblip-19650 241 15 libraries library NOUN eblip-19650 241 16 may may AUX eblip-19650 241 17 contribute contribute VERB eblip-19650 241 18 additional additional ADJ eblip-19650 241 19 resistance resistance NOUN eblip-19650 241 20 to to ADP eblip-19650 241 21 the the DET eblip-19650 241 22 balanced balanced ADJ eblip-19650 241 23 scorecard scorecard NOUN eblip-19650 241 24 . . PUNCT eblip-19650 241 25     SPACE eblip-19650 242 1 first first ADV eblip-19650 242 2 , , PUNCT eblip-19650 242 3 libraries library NOUN eblip-19650 242 4 and and CCONJ eblip-19650 242 5 library library ADJ eblip-19650 242 6 staff staff NOUN eblip-19650 242 7 are be AUX eblip-19650 242 8 not not PART eblip-19650 242 9 widely widely ADV eblip-19650 242 10 known know VERB eblip-19650 242 11 as as ADP eblip-19650 242 12 change change NOUN eblip-19650 242 13 agents agent NOUN eblip-19650 242 14 . . PUNCT eblip-19650 243 1 on on ADP eblip-19650 243 2 the the DET eblip-19650 243 3 contrary contrary NOUN eblip-19650 243 4 , , PUNCT eblip-19650 243 5 the the DET eblip-19650 243 6 collective collective ADJ eblip-19650 243 7 focus focus NOUN eblip-19650 243 8 has have AUX eblip-19650 243 9 traditionally traditionally ADV eblip-19650 243 10 been be AUX eblip-19650 243 11 on on ADP eblip-19650 243 12 preservation preservation NOUN eblip-19650 243 13 and and CCONJ eblip-19650 243 14 stability stability NOUN eblip-19650 243 15 . . PUNCT eblip-19650 244 1 even even ADV eblip-19650 244 2 key key ADJ eblip-19650 244 3 innovations innovation NOUN eblip-19650 244 4 have have AUX eblip-19650 244 5 often often ADV eblip-19650 244 6 been be AUX eblip-19650 244 7 focused focus VERB eblip-19650 244 8 on on ADP eblip-19650 244 9 maintaining maintain VERB eblip-19650 244 10 continuity continuity NOUN eblip-19650 244 11 and and CCONJ eblip-19650 244 12 access access NOUN eblip-19650 244 13 to to ADP eblip-19650 244 14 historical historical ADJ eblip-19650 244 15 material material NOUN eblip-19650 244 16 , , PUNCT eblip-19650 244 17 albeit albeit SCONJ eblip-19650 244 18 in in ADP eblip-19650 244 19 new new ADJ eblip-19650 244 20 ways way NOUN eblip-19650 244 21 . . PUNCT eblip-19650 245 1 academic academic ADJ eblip-19650 245 2 libraries library NOUN eblip-19650 245 3 , , PUNCT eblip-19650 245 4 in in ADP eblip-19650 245 5 particular particular ADJ eblip-19650 245 6 , , PUNCT eblip-19650 245 7 like like ADP eblip-19650 245 8 the the DET eblip-19650 245 9 colleges college NOUN eblip-19650 245 10 and and CCONJ eblip-19650 245 11 universities university NOUN eblip-19650 245 12 of of ADP eblip-19650 245 13 which which PRON eblip-19650 245 14 they they PRON eblip-19650 245 15 are be AUX eblip-19650 245 16 a a DET eblip-19650 245 17 part part NOUN eblip-19650 245 18 , , PUNCT eblip-19650 245 19 are be AUX eblip-19650 245 20 just just ADV eblip-19650 245 21 beginning begin VERB eblip-19650 245 22 to to PART eblip-19650 245 23 substantially substantially ADV eblip-19650 245 24 change change VERB eblip-19650 245 25 their their PRON eblip-19650 245 26 basic basic ADJ eblip-19650 245 27 physical physical ADJ eblip-19650 245 28 and and CCONJ eblip-19650 245 29 organizational organizational ADJ eblip-19650 245 30 structures structure NOUN eblip-19650 245 31 . . PUNCT eblip-19650 246 1 only only ADV eblip-19650 246 2 in in ADP eblip-19650 246 3 the the DET eblip-19650 246 4 last last ADJ eblip-19650 246 5 decade decade NOUN eblip-19650 246 6 have have VERB eblip-19650 246 7 libraries library NOUN eblip-19650 246 8 begun begin VERB eblip-19650 246 9 to to PART eblip-19650 246 10 prioritize prioritize VERB eblip-19650 246 11 digital digital ADJ eblip-19650 246 12 over over ADP eblip-19650 246 13 physical physical ADJ eblip-19650 246 14 collections collection NOUN eblip-19650 246 15 and and CCONJ eblip-19650 246 16 hire hire VERB eblip-19650 246 17 programmers programmer NOUN eblip-19650 246 18 as as SCONJ eblip-19650 246 19 they they PRON eblip-19650 246 20 once once ADV eblip-19650 246 21 hired hire VERB eblip-19650 246 22 bibliographers bibliographer NOUN eblip-19650 246 23 . . PUNCT eblip-19650 247 1 in in ADP eblip-19650 247 2 many many ADJ eblip-19650 247 3 ways way NOUN eblip-19650 247 4 , , PUNCT eblip-19650 247 5 libraries library NOUN eblip-19650 247 6 still still ADV eblip-19650 247 7 operate operate VERB eblip-19650 247 8 very very ADV eblip-19650 247 9 similarly similarly ADV eblip-19650 247 10 to to ADP eblip-19650 247 11 their their PRON eblip-19650 247 12 counterparts counterpart NOUN eblip-19650 247 13 a a DET eblip-19650 247 14 century century NOUN eblip-19650 247 15 ago ago ADV eblip-19650 247 16 . . PUNCT eblip-19650 248 1 libraries library NOUN eblip-19650 248 2 are be AUX eblip-19650 248 3 working work VERB eblip-19650 248 4 at at ADP eblip-19650 248 5 change change NOUN eblip-19650 248 6 , , PUNCT eblip-19650 248 7 but but CCONJ eblip-19650 248 8 unlike unlike ADP eblip-19650 248 9 their their PRON eblip-19650 248 10 counterparts counterpart NOUN eblip-19650 248 11 in in ADP eblip-19650 248 12 the the DET eblip-19650 248 13 fast fast ADV eblip-19650 248 14 - - PUNCT eblip-19650 248 15 paced pace VERB eblip-19650 248 16 commercial commercial ADJ eblip-19650 248 17 world world NOUN eblip-19650 248 18 , , PUNCT eblip-19650 248 19 still still ADV eblip-19650 248 20 change change VERB eblip-19650 248 21 relatively relatively ADV eblip-19650 248 22 slowly slowly ADV eblip-19650 248 23 . . PUNCT eblip-19650 248 24     SPACE eblip-19650 249 1 second second ADJ eblip-19650 249 2 , , PUNCT eblip-19650 249 3 academic academic ADJ eblip-19650 249 4 libraries library NOUN eblip-19650 249 5 and and CCONJ eblip-19650 249 6 library library ADJ eblip-19650 249 7 staff staff NOUN eblip-19650 249 8 are be AUX eblip-19650 249 9 not not PART eblip-19650 249 10 predisposed predispose VERB eblip-19650 249 11 to to PART eblip-19650 249 12 adopt adopt VERB eblip-19650 249 13 business business NOUN eblip-19650 249 14 tools tool NOUN eblip-19650 249 15 . . PUNCT eblip-19650 250 1 often often ADV eblip-19650 250 2 mirroring mirror VERB eblip-19650 250 3 the the DET eblip-19650 250 4 views view NOUN eblip-19650 250 5 of of ADP eblip-19650 250 6 the the DET eblip-19650 250 7 academic academic ADJ eblip-19650 250 8 community community NOUN eblip-19650 250 9 they they PRON eblip-19650 250 10 serve serve VERB eblip-19650 250 11 , , PUNCT eblip-19650 250 12 libraries library NOUN eblip-19650 250 13 tend tend VERB eblip-19650 250 14 to to PART eblip-19650 250 15 think think VERB eblip-19650 250 16 that that SCONJ eblip-19650 250 17 the the DET eblip-19650 250 18 scholarly scholarly ADJ eblip-19650 250 19 nature nature NOUN eblip-19650 250 20 of of ADP eblip-19650 250 21 their their PRON eblip-19650 250 22 work work NOUN eblip-19650 250 23 precludes preclude VERB eblip-19650 250 24 the the DET eblip-19650 250 25 successful successful ADJ eblip-19650 250 26 use use NOUN eblip-19650 250 27 of of ADP eblip-19650 250 28 business business NOUN eblip-19650 250 29 - - PUNCT eblip-19650 250 30 based base VERB eblip-19650 250 31 strategies strategy NOUN eblip-19650 250 32 . . PUNCT eblip-19650 251 1 however however ADV eblip-19650 251 2 , , PUNCT eblip-19650 251 3 there there PRON eblip-19650 251 4 are be VERB eblip-19650 251 5 signs sign NOUN eblip-19650 251 6 that that SCONJ eblip-19650 251 7 this this DET eblip-19650 251 8 attitude attitude NOUN eblip-19650 251 9 is be AUX eblip-19650 251 10 beginning begin VERB eblip-19650 251 11 to to PART eblip-19650 251 12 change change VERB eblip-19650 251 13 , , PUNCT eblip-19650 251 14 with with ADP eblip-19650 251 15 outcome outcome NOUN eblip-19650 251 16 - - PUNCT eblip-19650 251 17 based base VERB eblip-19650 251 18 budgeting budgeting NOUN eblip-19650 251 19 and and CCONJ eblip-19650 251 20 return return NOUN eblip-19650 251 21 - - PUNCT eblip-19650 251 22 on on ADP eblip-19650 251 23 - - PUNCT eblip-19650 251 24 investment investment NOUN eblip-19650 251 25 models model NOUN eblip-19650 251 26 gaining gain VERB eblip-19650 251 27 traction traction NOUN eblip-19650 251 28 at at ADP eblip-19650 251 29 institutions institution NOUN eblip-19650 251 30 of of ADP eblip-19650 251 31 higher high ADJ eblip-19650 251 32 education education NOUN eblip-19650 251 33 . . PUNCT eblip-19650 251 34     SPACE eblip-19650 252 1 finally finally ADV eblip-19650 252 2 , , PUNCT eblip-19650 252 3 libraries library NOUN eblip-19650 252 4 tend tend VERB eblip-19650 252 5 to to PART eblip-19650 252 6 operate operate VERB eblip-19650 252 7 within within ADP eblip-19650 252 8 silos silo NOUN eblip-19650 252 9 . . PUNCT eblip-19650 253 1 this this PRON eblip-19650 253 2 too too ADV eblip-19650 253 3 is be AUX eblip-19650 253 4 reinforced reinforce VERB eblip-19650 253 5 by by ADP eblip-19650 253 6 the the DET eblip-19650 253 7 larger large ADJ eblip-19650 253 8 structure structure NOUN eblip-19650 253 9 of of ADP eblip-19650 253 10 the the DET eblip-19650 253 11 college college NOUN eblip-19650 253 12 or or CCONJ eblip-19650 253 13 university university NOUN eblip-19650 253 14 , , PUNCT eblip-19650 253 15 where where SCONJ eblip-19650 253 16 individual individual ADJ eblip-19650 253 17 departments department NOUN eblip-19650 253 18 typically typically ADV eblip-19650 253 19 retain retain VERB eblip-19650 253 20 a a DET eblip-19650 253 21 great great ADJ eblip-19650 253 22 deal deal NOUN eblip-19650 253 23 of of ADP eblip-19650 253 24 autonomy autonomy NOUN eblip-19650 253 25 . . PUNCT eblip-19650 254 1 despite despite SCONJ eblip-19650 254 2 the the DET eblip-19650 254 3 contemporary contemporary ADJ eblip-19650 254 4 focus focus NOUN eblip-19650 254 5 on on ADP eblip-19650 254 6 collaboration collaboration NOUN eblip-19650 254 7 and and CCONJ eblip-19650 254 8 interdisciplinary interdisciplinary ADJ eblip-19650 254 9 scholarship scholarship NOUN eblip-19650 254 10 , , PUNCT eblip-19650 254 11 academics academic NOUN eblip-19650 254 12 still still ADV eblip-19650 254 13 tend tend VERB eblip-19650 254 14 to to PART eblip-19650 254 15 work work VERB eblip-19650 254 16 on on ADP eblip-19650 254 17 their their PRON eblip-19650 254 18 own own ADJ eblip-19650 254 19 . . PUNCT eblip-19650 255 1 library library ADJ eblip-19650 255 2 staff staff NOUN eblip-19650 255 3 are be AUX eblip-19650 255 4 not not PART eblip-19650 255 5 used use VERB eblip-19650 255 6 to to PART eblip-19650 255 7 coming come VERB eblip-19650 255 8 together together ADV eblip-19650 255 9 to to PART eblip-19650 255 10 talk talk VERB eblip-19650 255 11 about about ADP eblip-19650 255 12 the the DET eblip-19650 255 13 organization organization NOUN eblip-19650 255 14 as as ADP eblip-19650 255 15 a a DET eblip-19650 255 16 whole whole NOUN eblip-19650 255 17 . . PUNCT eblip-19650 256 1 staff staff NOUN eblip-19650 256 2 members member NOUN eblip-19650 256 3 tend tend VERB eblip-19650 256 4 to to PART eblip-19650 256 5 focus focus VERB eblip-19650 256 6 on on ADP eblip-19650 256 7 their their PRON eblip-19650 256 8 own own ADJ eblip-19650 256 9 areas area NOUN eblip-19650 256 10 of of ADP eblip-19650 256 11 specialization specialization NOUN eblip-19650 256 12 ( ( PUNCT eblip-19650 256 13 e.g. e.g. ADV eblip-19650 256 14 , , PUNCT eblip-19650 256 15 cataloguing cataloguing NOUN eblip-19650 256 16 , , PUNCT eblip-19650 256 17 reference reference NOUN eblip-19650 256 18 , , PUNCT eblip-19650 256 19 etc etc X eblip-19650 256 20 . . X eblip-19650 256 21 ) ) PUNCT eblip-19650 256 22 and and CCONJ eblip-19650 256 23 do do AUX eblip-19650 256 24 not not PART eblip-19650 256 25 typically typically ADV eblip-19650 256 26 create create VERB eblip-19650 256 27 forums forum NOUN eblip-19650 256 28 to to PART eblip-19650 256 29 facilitate facilitate VERB eblip-19650 256 30 high high ADJ eblip-19650 256 31 - - PUNCT eblip-19650 256 32 level level NOUN eblip-19650 256 33 discussions discussion NOUN eblip-19650 256 34 about about ADP eblip-19650 256 35 the the DET eblip-19650 256 36 future future NOUN eblip-19650 256 37 of of ADP eblip-19650 256 38 the the DET eblip-19650 256 39 entire entire ADJ eblip-19650 256 40 organization organization NOUN eblip-19650 256 41 . . PUNCT eblip-19650 256 42     SPACE eblip-19650 256 43 by by ADP eblip-19650 256 44 implementing implement VERB eblip-19650 256 45 the the DET eblip-19650 256 46 balanced balanced ADJ eblip-19650 256 47 scorecard scorecard NOUN eblip-19650 256 48 , , PUNCT eblip-19650 256 49 planning planning NOUN eblip-19650 256 50 teams team NOUN eblip-19650 256 51 are be AUX eblip-19650 256 52 asking ask VERB eblip-19650 256 53 staff staff NOUN eblip-19650 256 54 and and CCONJ eblip-19650 256 55 campus campus NOUN eblip-19650 256 56 stakeholders stakeholder NOUN eblip-19650 256 57 to to PART eblip-19650 256 58 make make VERB eblip-19650 256 59 several several ADJ eblip-19650 256 60 leaps leap NOUN eblip-19650 256 61 of of ADP eblip-19650 256 62 faith faith NOUN eblip-19650 256 63 – – PUNCT eblip-19650 256 64 not not PART eblip-19650 256 65 only only ADV eblip-19650 256 66 that that SCONJ eblip-19650 256 67 tracking tracking NOUN eblip-19650 256 68 progress progress NOUN eblip-19650 256 69 will will AUX eblip-19650 256 70 increase increase VERB eblip-19650 256 71 the the DET eblip-19650 256 72 probability probability NOUN eblip-19650 256 73 that that SCONJ eblip-19650 256 74 the the DET eblip-19650 256 75 library library NOUN eblip-19650 256 76 will will AUX eblip-19650 256 77 achieve achieve VERB eblip-19650 256 78 its its PRON eblip-19650 256 79 collective collective ADJ eblip-19650 256 80 goals goal NOUN eblip-19650 256 81 , , PUNCT eblip-19650 256 82 but but CCONJ eblip-19650 256 83 also also ADV eblip-19650 256 84 that that DET eblip-19650 256 85 change change NOUN eblip-19650 256 86 is be AUX eblip-19650 256 87 necessary necessary ADJ eblip-19650 256 88 and and CCONJ eblip-19650 256 89 good good ADJ eblip-19650 256 90 , , PUNCT eblip-19650 256 91 that that SCONJ eblip-19650 256 92 a a DET eblip-19650 256 93 solution solution NOUN eblip-19650 256 94 developed develop VERB eblip-19650 256 95 by by ADP eblip-19650 256 96 and and CCONJ eblip-19650 256 97 for for ADP eblip-19650 256 98 the the DET eblip-19650 256 99 business business NOUN eblip-19650 256 100 world world NOUN eblip-19650 256 101 may may AUX eblip-19650 256 102 have have VERB eblip-19650 256 103 value value NOUN eblip-19650 256 104 in in ADP eblip-19650 256 105 the the DET eblip-19650 256 106 academic academic ADJ eblip-19650 256 107 environment environment NOUN eblip-19650 256 108 , , PUNCT eblip-19650 256 109 and and CCONJ eblip-19650 256 110 that that SCONJ eblip-19650 256 111 by by ADP eblip-19650 256 112 working work VERB eblip-19650 256 113 together together ADV eblip-19650 256 114 , , PUNCT eblip-19650 256 115 library library ADJ eblip-19650 256 116 staff staff NOUN eblip-19650 256 117 can can AUX eblip-19650 256 118 achieve achieve VERB eblip-19650 256 119 more more ADJ eblip-19650 256 120 than than ADP eblip-19650 256 121 by by ADP eblip-19650 256 122 working work VERB eblip-19650 256 123 independently independently ADV eblip-19650 256 124 . . PUNCT eblip-19650 256 125     SPACE eblip-19650 256 126 making make VERB eblip-19650 256 127 decisions decision NOUN eblip-19650 256 128 / / SYM eblip-19650 256 129 authority authority NOUN eblip-19650 256 130     SPACE eblip-19650 256 131 the the DET eblip-19650 256 132 balanced balanced ADJ eblip-19650 256 133 scorecard scorecard NOUN eblip-19650 256 134 , , PUNCT eblip-19650 256 135 and and CCONJ eblip-19650 256 136 the the DET eblip-19650 256 137 strategy strategy NOUN eblip-19650 256 138 that that PRON eblip-19650 256 139 underlies underlie VERB eblip-19650 256 140 it it PRON eblip-19650 256 141 , , PUNCT eblip-19650 256 142 is be AUX eblip-19650 256 143 a a DET eblip-19650 256 144 compendium compendium NOUN eblip-19650 256 145 of of ADP eblip-19650 256 146 choices choice NOUN eblip-19650 256 147 or or CCONJ eblip-19650 256 148 decisions decision NOUN eblip-19650 256 149 – – PUNCT eblip-19650 256 150 many many ADJ eblip-19650 256 151 of of ADP eblip-19650 256 152 them they PRON eblip-19650 256 153 hard hard ADJ eblip-19650 256 154 ones one NOUN eblip-19650 256 155 . . PUNCT eblip-19650 257 1 the the DET eblip-19650 257 2 strategy strategy NOUN eblip-19650 257 3 map map NOUN eblip-19650 257 4 forces force VERB eblip-19650 257 5 the the DET eblip-19650 257 6 organization organization NOUN eblip-19650 257 7 to to PART eblip-19650 257 8 choose choose VERB eblip-19650 257 9 one one NUM eblip-19650 257 10 priority priority NOUN eblip-19650 257 11 or or CCONJ eblip-19650 257 12 direction direction NOUN eblip-19650 257 13 over over ADP eblip-19650 257 14 another another PRON eblip-19650 257 15 . . PUNCT eblip-19650 258 1 the the DET eblip-19650 258 2 final final ADJ eblip-19650 258 3 choice choice NOUN eblip-19650 258 4 of of ADP eblip-19650 258 5 metrics metric NOUN eblip-19650 258 6 reflects reflect VERB eblip-19650 258 7 a a DET eblip-19650 258 8 collective collective ADJ eblip-19650 258 9 decision decision NOUN eblip-19650 258 10 about about ADP eblip-19650 258 11 what what PRON eblip-19650 258 12 truly truly ADV eblip-19650 258 13 matters matter VERB eblip-19650 258 14 and and CCONJ eblip-19650 258 15 is be AUX eblip-19650 258 16 worth worth ADJ eblip-19650 258 17 counting counting NOUN eblip-19650 258 18 . . PUNCT eblip-19650 259 1 the the DET eblip-19650 259 2 specific specific ADJ eblip-19650 259 3 projects project NOUN eblip-19650 259 4 or or CCONJ eblip-19650 259 5 initiatives initiative NOUN eblip-19650 259 6 linked link VERB eblip-19650 259 7 to to ADP eblip-19650 259 8 the the DET eblip-19650 259 9 scorecard scorecard NOUN eblip-19650 259 10 reflect reflect VERB eblip-19650 259 11 hard hard ADJ eblip-19650 259 12 decisions decision NOUN eblip-19650 259 13 about about ADP eblip-19650 259 14 where where SCONJ eblip-19650 259 15 the the DET eblip-19650 259 16 organization organization NOUN eblip-19650 259 17 will will AUX eblip-19650 259 18 invest invest VERB eblip-19650 259 19 its its PRON eblip-19650 259 20 time time NOUN eblip-19650 259 21 and and CCONJ eblip-19650 259 22 limited limited ADJ eblip-19650 259 23 resources resource NOUN eblip-19650 259 24 . . PUNCT eblip-19650 259 25     SPACE eblip-19650 260 1 some some DET eblip-19650 260 2 participants participant NOUN eblip-19650 260 3 reported report VERB eblip-19650 260 4 issues issue NOUN eblip-19650 260 5 associated associate VERB eblip-19650 260 6 with with ADP eblip-19650 260 7 governance governance NOUN eblip-19650 260 8 and and CCONJ eblip-19650 260 9 authority authority NOUN eblip-19650 260 10 structures structure NOUN eblip-19650 260 11 . . PUNCT eblip-19650 260 12     SPACE eblip-19650 260 13 in in ADP eblip-19650 260 14 some some DET eblip-19650 260 15 cases case NOUN eblip-19650 260 16 , , PUNCT eblip-19650 260 17 decision decision NOUN eblip-19650 260 18 - - PUNCT eblip-19650 260 19 making make VERB eblip-19650 260 20 structures structure NOUN eblip-19650 260 21 overlapped overlap VERB eblip-19650 260 22 , , PUNCT eblip-19650 260 23 thus thus ADV eblip-19650 260 24 getting get VERB eblip-19650 260 25 in in ADP eblip-19650 260 26 the the DET eblip-19650 260 27 way way NOUN eblip-19650 260 28 of of ADP eblip-19650 260 29 setting set VERB eblip-19650 260 30 clear clear ADJ eblip-19650 260 31 priorities priority NOUN eblip-19650 260 32 . . PUNCT eblip-19650 261 1 in in ADP eblip-19650 261 2 other other ADJ eblip-19650 261 3 cases case NOUN eblip-19650 261 4 , , PUNCT eblip-19650 261 5 the the DET eblip-19650 261 6 decision decision NOUN eblip-19650 261 7 - - PUNCT eblip-19650 261 8 making make VERB eblip-19650 261 9 structure structure NOUN eblip-19650 261 10 was be AUX eblip-19650 261 11 not not PART eblip-19650 261 12 clear clear ADJ eblip-19650 261 13 . . PUNCT eblip-19650 261 14     SPACE eblip-19650 262 1 more more ADV eblip-19650 262 2 often often ADV eblip-19650 262 3 though though ADV eblip-19650 262 4 , , PUNCT eblip-19650 262 5 the the DET eblip-19650 262 6 issue issue NOUN eblip-19650 262 7 was be AUX eblip-19650 262 8 behavioral behavioral ADJ eblip-19650 262 9 rather rather ADV eblip-19650 262 10 than than ADP eblip-19650 262 11 structural structural ADJ eblip-19650 262 12 . . PUNCT eblip-19650 263 1 participants participant NOUN eblip-19650 263 2 encountered encounter VERB eblip-19650 263 3 hesitancy hesitancy NOUN eblip-19650 263 4 to to PART eblip-19650 263 5 commit commit VERB eblip-19650 263 6 to to ADP eblip-19650 263 7 one one NUM eblip-19650 263 8 plan plan NOUN eblip-19650 263 9 over over ADP eblip-19650 263 10 another another PRON eblip-19650 263 11 and and CCONJ eblip-19650 263 12 a a DET eblip-19650 263 13 reluctance reluctance NOUN eblip-19650 263 14 to to PART eblip-19650 263 15 be be AUX eblip-19650 263 16 the the DET eblip-19650 263 17 one one NOUN eblip-19650 263 18 to to PART eblip-19650 263 19 make make VERB eblip-19650 263 20 the the DET eblip-19650 263 21 final final ADJ eblip-19650 263 22 decision decision NOUN eblip-19650 263 23 . . PUNCT eblip-19650 264 1 staff staff NOUN eblip-19650 264 2 often often ADV eblip-19650 264 3 reported report VERB eblip-19650 264 4 that that SCONJ eblip-19650 264 5 they they PRON eblip-19650 264 6 did do AUX eblip-19650 264 7 not not PART eblip-19650 264 8 have have VERB eblip-19650 264 9 enough enough ADJ eblip-19650 264 10 information information NOUN eblip-19650 264 11 to to PART eblip-19650 264 12 provide provide VERB eblip-19650 264 13 an an DET eblip-19650 264 14 opinion opinion NOUN eblip-19650 264 15 on on ADP eblip-19650 264 16 a a DET eblip-19650 264 17 given give VERB eblip-19650 264 18 tactic tactic NOUN eblip-19650 264 19 . . PUNCT eblip-19650 265 1 groups group NOUN eblip-19650 265 2 tended tend VERB eblip-19650 265 3 to to PART eblip-19650 265 4 revisit revisit VERB eblip-19650 265 5 the the DET eblip-19650 265 6 same same ADJ eblip-19650 265 7 issues issue NOUN eblip-19650 265 8 over over ADV eblip-19650 265 9 and and CCONJ eblip-19650 265 10 over over ADV eblip-19650 265 11 again again ADV eblip-19650 265 12 and and CCONJ eblip-19650 265 13 bring bring VERB eblip-19650 265 14 closure closure NOUN eblip-19650 265 15 to to ADP eblip-19650 265 16 the the DET eblip-19650 265 17 issues issue NOUN eblip-19650 265 18 at at ADP eblip-19650 265 19 hand hand NOUN eblip-19650 265 20 . . PUNCT eblip-19650 265 21     SPACE eblip-19650 266 1 this this DET eblip-19650 266 2 reluctance reluctance NOUN eblip-19650 266 3 might might AUX eblip-19650 266 4 be be AUX eblip-19650 266 5 associated associate VERB eblip-19650 266 6 with with ADP eblip-19650 266 7 the the DET eblip-19650 266 8 historic historic ADJ eblip-19650 266 9 focus focus NOUN eblip-19650 266 10 on on ADP eblip-19650 266 11 consensus consensus NOUN eblip-19650 266 12 as as ADP eblip-19650 266 13 a a DET eblip-19650 266 14 decision decision NOUN eblip-19650 266 15 - - PUNCT eblip-19650 266 16 making make VERB eblip-19650 266 17 style style NOUN eblip-19650 266 18 within within ADP eblip-19650 266 19 many many ADJ eblip-19650 266 20 academic academic ADJ eblip-19650 266 21 libraries library NOUN eblip-19650 266 22 ( ( PUNCT eblip-19650 266 23 and and CCONJ eblip-19650 266 24 within within ADP eblip-19650 266 25 the the DET eblip-19650 266 26 academy academy NOUN eblip-19650 266 27 as as ADP eblip-19650 266 28 a a DET eblip-19650 266 29 whole whole NOUN eblip-19650 266 30 ) ) PUNCT eblip-19650 266 31 . . PUNCT eblip-19650 267 1 achieving achieve VERB eblip-19650 267 2 100 100 NUM eblip-19650 267 3 % % NOUN eblip-19650 267 4 consensus consensus NOUN eblip-19650 267 5 on on ADP eblip-19650 267 6 a a DET eblip-19650 267 7 given give VERB eblip-19650 267 8 issue issue NOUN eblip-19650 267 9 can can AUX eblip-19650 267 10 take take VERB eblip-19650 267 11 time time NOUN eblip-19650 267 12 and and CCONJ eblip-19650 267 13 sometimes sometimes ADV eblip-19650 267 14 results result VERB eblip-19650 267 15 in in ADP eblip-19650 267 16 weaker weak ADJ eblip-19650 267 17 solutions solution NOUN eblip-19650 267 18 . . PUNCT eblip-19650 267 19     SPACE eblip-19650 268 1 the the DET eblip-19650 268 2 four four NUM eblip-19650 268 3 teams team NOUN eblip-19650 268 4 used use VERB eblip-19650 268 5 a a DET eblip-19650 268 6 variety variety NOUN eblip-19650 268 7 of of ADP eblip-19650 268 8 techniques technique NOUN eblip-19650 268 9 to to PART eblip-19650 268 10 arrive arrive VERB eblip-19650 268 11 at at ADP eblip-19650 268 12 decisions decision NOUN eblip-19650 268 13 . . PUNCT eblip-19650 269 1 all all DET eblip-19650 269 2 sites site NOUN eblip-19650 269 3 used use VERB eblip-19650 269 4 a a DET eblip-19650 269 5 blending blending NOUN eblip-19650 269 6 of of ADP eblip-19650 269 7 staff staff NOUN eblip-19650 269 8 committees committee NOUN eblip-19650 269 9 to to PART eblip-19650 269 10 work work VERB eblip-19650 269 11 on on ADP eblip-19650 269 12 various various ADJ eblip-19650 269 13 aspects aspect NOUN eblip-19650 269 14 of of ADP eblip-19650 269 15 the the DET eblip-19650 269 16 scorecard scorecard NOUN eblip-19650 269 17 . . PUNCT eblip-19650 270 1 at at ADP eblip-19650 270 2 the the DET eblip-19650 270 3 end end NOUN eblip-19650 270 4 of of ADP eblip-19650 270 5 the the DET eblip-19650 270 6 day day NOUN eblip-19650 270 7 , , PUNCT eblip-19650 270 8 in in ADP eblip-19650 270 9 all all DET eblip-19650 270 10 four four NUM eblip-19650 270 11 sites site NOUN eblip-19650 270 12 , , PUNCT eblip-19650 270 13 final final ADJ eblip-19650 270 14 decisions decision NOUN eblip-19650 270 15 were be AUX eblip-19650 270 16 made make VERB eblip-19650 270 17 by by ADP eblip-19650 270 18 the the DET eblip-19650 270 19 senior senior ADJ eblip-19650 270 20 leadership leadership NOUN eblip-19650 270 21 team team NOUN eblip-19650 270 22 . . PUNCT eblip-19650 271 1 some some DET eblip-19650 271 2 sites site NOUN eblip-19650 271 3 had have VERB eblip-19650 271 4 success success NOUN eblip-19650 271 5 with with ADP eblip-19650 271 6 expressing express VERB eblip-19650 271 7 the the DET eblip-19650 271 8 continuous continuous ADJ eblip-19650 271 9 nature nature NOUN eblip-19650 271 10 of of ADP eblip-19650 271 11 the the DET eblip-19650 271 12 review review NOUN eblip-19650 271 13 process process NOUN eblip-19650 271 14 . . PUNCT eblip-19650 272 1 the the DET eblip-19650 272 2 strategies strategy NOUN eblip-19650 272 3 were be AUX eblip-19650 272 4 framed frame VERB eblip-19650 272 5 as as ADP eblip-19650 272 6 hypotheses hypothesis NOUN eblip-19650 272 7 , , PUNCT eblip-19650 272 8 the the DET eblip-19650 272 9 best good ADJ eblip-19650 272 10 choice choice NOUN eblip-19650 272 11 of of ADP eblip-19650 272 12 action action NOUN eblip-19650 272 13 at at ADP eblip-19650 272 14 the the DET eblip-19650 272 15 given give VERB eblip-19650 272 16 time time NOUN eblip-19650 272 17 and and CCONJ eblip-19650 272 18 with with ADP eblip-19650 272 19 the the DET eblip-19650 272 20 given give VERB eblip-19650 272 21 information information NOUN eblip-19650 272 22 . . PUNCT eblip-19650 273 1 mid mid ADJ eblip-19650 273 2 - - ADJ eblip-19650 273 3 year year NOUN eblip-19650 273 4 adjustments adjustment NOUN eblip-19650 273 5 and and CCONJ eblip-19650 273 6 regular regular ADJ eblip-19650 273 7 review review NOUN eblip-19650 273 8 were be AUX eblip-19650 273 9 part part NOUN eblip-19650 273 10 of of ADP eblip-19650 273 11 the the DET eblip-19650 273 12 process process NOUN eblip-19650 273 13 . . PUNCT eblip-19650 273 14     SPACE eblip-19650 274 1 integrating integrate VERB eblip-19650 274 2 the the DET eblip-19650 274 3 balanced balanced ADJ eblip-19650 274 4 scorecard scorecard NOUN eblip-19650 274 5 into into ADP eblip-19650 274 6 the the DET eblip-19650 274 7 strategic strategic ADJ eblip-19650 274 8 planning planning NOUN eblip-19650 274 9 process process NOUN eblip-19650 274 10     SPACE eblip-19650 274 11 the the DET eblip-19650 274 12 four four NUM eblip-19650 274 13 groups group NOUN eblip-19650 274 14 recognized recognize VERB eblip-19650 274 15 that that SCONJ eblip-19650 274 16 incorporating incorporate VERB eblip-19650 274 17 the the DET eblip-19650 274 18 balanced balanced ADJ eblip-19650 274 19 scorecard scorecard NOUN eblip-19650 274 20 into into ADP eblip-19650 274 21 their their PRON eblip-19650 274 22 libraries library NOUN eblip-19650 274 23 ’ ' PUNCT eblip-19650 274 24 existing exist VERB eblip-19650 274 25 assessment assessment NOUN eblip-19650 274 26 program program NOUN eblip-19650 274 27 was be AUX eblip-19650 274 28 relatively relatively ADV eblip-19650 274 29 easy easy ADJ eblip-19650 274 30 , , PUNCT eblip-19650 274 31 but but CCONJ eblip-19650 274 32 if if SCONJ eblip-19650 274 33 that that PRON eblip-19650 274 34 was be AUX eblip-19650 274 35 the the DET eblip-19650 274 36 full full ADJ eblip-19650 274 37 extent extent NOUN eblip-19650 274 38 of of ADP eblip-19650 274 39 the the DET eblip-19650 274 40 integration integration NOUN eblip-19650 274 41 , , PUNCT eblip-19650 274 42 the the DET eblip-19650 274 43 implementation implementation NOUN eblip-19650 274 44 would would AUX eblip-19650 274 45 be be AUX eblip-19650 274 46 only only ADV eblip-19650 274 47 partially partially ADV eblip-19650 274 48 successful successful ADJ eblip-19650 274 49 . . PUNCT eblip-19650 275 1 the the DET eblip-19650 275 2 scorecard scorecard NOUN eblip-19650 275 3 is be AUX eblip-19650 275 4 not not PART eblip-19650 275 5 , , PUNCT eblip-19650 275 6 as as SCONJ eblip-19650 275 7 might might AUX eblip-19650 275 8 appear appear VERB eblip-19650 275 9 at at ADP eblip-19650 275 10 first first ADV eblip-19650 275 11 , , PUNCT eblip-19650 275 12 simply simply ADV eblip-19650 275 13 a a DET eblip-19650 275 14 container container NOUN eblip-19650 275 15 for for ADP eblip-19650 275 16 assessment assessment NOUN eblip-19650 275 17 data datum NOUN eblip-19650 275 18 . . PUNCT eblip-19650 276 1 rather rather ADV eblip-19650 276 2 , , PUNCT eblip-19650 276 3 the the DET eblip-19650 276 4 scorecard scorecard NOUN eblip-19650 276 5 is be AUX eblip-19650 276 6 a a DET eblip-19650 276 7 management management NOUN eblip-19650 276 8 and and CCONJ eblip-19650 276 9 change change NOUN eblip-19650 276 10 process process NOUN eblip-19650 276 11 first first ADV eblip-19650 276 12 , , PUNCT eblip-19650 276 13 and and CCONJ eblip-19650 276 14 a a DET eblip-19650 276 15 metrics metric NOUN eblip-19650 276 16 process process NOUN eblip-19650 276 17 second second ADJ eblip-19650 276 18 . . PUNCT eblip-19650 277 1 the the DET eblip-19650 277 2 teams team NOUN eblip-19650 277 3 recognized recognize VERB eblip-19650 277 4 that that SCONJ eblip-19650 277 5 the the DET eblip-19650 277 6 scorecard scorecard NOUN eblip-19650 277 7 required require VERB eblip-19650 277 8 a a DET eblip-19650 277 9 robust robust ADJ eblip-19650 277 10 planning planning NOUN eblip-19650 277 11 and and CCONJ eblip-19650 277 12 decision decision NOUN eblip-19650 277 13 - - PUNCT eblip-19650 277 14 making make VERB eblip-19650 277 15 cycle cycle NOUN eblip-19650 277 16 . . PUNCT eblip-19650 278 1 to to PART eblip-19650 278 2 be be AUX eblip-19650 278 3 effective effective ADJ eblip-19650 278 4 , , PUNCT eblip-19650 278 5 the the DET eblip-19650 278 6 senior senior ADJ eblip-19650 278 7 leadership leadership NOUN eblip-19650 278 8 group group NOUN eblip-19650 278 9 needed need VERB eblip-19650 278 10 to to PART eblip-19650 278 11 be be AUX eblip-19650 278 12 reviewing review VERB eblip-19650 278 13 the the DET eblip-19650 278 14 metrics metric NOUN eblip-19650 278 15 and and CCONJ eblip-19650 278 16 the the DET eblip-19650 278 17 strategic strategic ADJ eblip-19650 278 18 initiatives initiative NOUN eblip-19650 278 19 on on ADP eblip-19650 278 20 a a DET eblip-19650 278 21 regular regular ADJ eblip-19650 278 22 basis basis NOUN eblip-19650 278 23 . . PUNCT eblip-19650 279 1 the the DET eblip-19650 279 2 review review NOUN eblip-19650 279 3 meetings meeting NOUN eblip-19650 279 4 needed need VERB eblip-19650 279 5 to to PART eblip-19650 279 6 be be AUX eblip-19650 279 7 deep deep ADJ eblip-19650 279 8 and and CCONJ eblip-19650 279 9 focused focus VERB eblip-19650 279 10 on on ADP eblip-19650 279 11 achieving achieve VERB eblip-19650 279 12 success success NOUN eblip-19650 279 13 . . PUNCT eblip-19650 280 1 the the DET eblip-19650 280 2 scorecard scorecard NOUN eblip-19650 280 3 becomes become VERB eblip-19650 280 4 the the DET eblip-19650 280 5 catalyst catalyst NOUN eblip-19650 280 6 for for ADP eblip-19650 280 7 rich rich ADJ eblip-19650 280 8 conversations conversation NOUN eblip-19650 280 9 and and CCONJ eblip-19650 280 10 sometimes sometimes ADV eblip-19650 280 11 difficult difficult ADJ eblip-19650 280 12 decisions decision NOUN eblip-19650 280 13 – – PUNCT eblip-19650 280 14 not not PART eblip-19650 280 15 just just ADV eblip-19650 280 16 another another DET eblip-19650 280 17 cluster cluster NOUN eblip-19650 280 18 of of ADP eblip-19650 280 19 data datum NOUN eblip-19650 280 20 to to PART eblip-19650 280 21 shelve shelve VERB eblip-19650 280 22 from from ADP eblip-19650 280 23 quarter quarter NOUN eblip-19650 280 24 to to ADP eblip-19650 280 25 quarter quarter NOUN eblip-19650 280 26 . . PUNCT eblip-19650 280 27         SPACE eblip-19650 281 1 communicating communicate VERB eblip-19650 281 2 progress progress NOUN eblip-19650 281 3 with with ADP eblip-19650 281 4 staff staff NOUN eblip-19650 281 5     SPACE eblip-19650 281 6 given give VERB eblip-19650 281 7 the the DET eblip-19650 281 8 complexity complexity NOUN eblip-19650 281 9 and and CCONJ eblip-19650 281 10 intense intense ADJ eblip-19650 281 11 integration integration NOUN eblip-19650 281 12 of of ADP eblip-19650 281 13 the the DET eblip-19650 281 14 scorecard scorecard NOUN eblip-19650 281 15 into into ADP eblip-19650 281 16 the the DET eblip-19650 281 17 organizational organizational ADJ eblip-19650 281 18 fabric fabric NOUN eblip-19650 281 19 , , PUNCT eblip-19650 281 20 regular regular ADJ eblip-19650 281 21 communication communication NOUN eblip-19650 281 22 of of ADP eblip-19650 281 23 progress progress NOUN eblip-19650 281 24 with with ADP eblip-19650 281 25 staff staff NOUN eblip-19650 281 26 proved prove VERB eblip-19650 281 27 to to PART eblip-19650 281 28 be be AUX eblip-19650 281 29 essential essential ADJ eblip-19650 281 30 – – PUNCT eblip-19650 281 31 but but CCONJ eblip-19650 281 32 not not PART eblip-19650 281 33 always always ADV eblip-19650 281 34 easy easy ADJ eblip-19650 281 35 . . PUNCT eblip-19650 281 36     SPACE eblip-19650 282 1 the the DET eblip-19650 282 2 strategy strategy NOUN eblip-19650 282 3 maps map NOUN eblip-19650 282 4 provided provide VERB eblip-19650 282 5 a a DET eblip-19650 282 6 good good ADJ eblip-19650 282 7 graphical graphical ADJ eblip-19650 282 8 representation representation NOUN eblip-19650 282 9 of of ADP eblip-19650 282 10 the the DET eblip-19650 282 11 libraries library NOUN eblip-19650 282 12 ’ ' PUNCT eblip-19650 282 13 strategic strategic ADJ eblip-19650 282 14 objectives objective NOUN eblip-19650 282 15 – – PUNCT eblip-19650 282 16 but but CCONJ eblip-19650 282 17 the the DET eblip-19650 282 18 interrelationships interrelationship NOUN eblip-19650 282 19 between between ADP eblip-19650 282 20 the the DET eblip-19650 282 21 objectives objective NOUN eblip-19650 282 22 , , PUNCT eblip-19650 282 23 the the DET eblip-19650 282 24 metrics metric NOUN eblip-19650 282 25 and and CCONJ eblip-19650 282 26 the the DET eblip-19650 282 27 initiatives initiative NOUN eblip-19650 282 28 were be AUX eblip-19650 282 29 hard hard ADJ eblip-19650 282 30 to to PART eblip-19650 282 31 explain explain VERB eblip-19650 282 32 . . PUNCT eblip-19650 283 1 participants participant NOUN eblip-19650 283 2 struggled struggle VERB eblip-19650 283 3 to to PART eblip-19650 283 4 find find VERB eblip-19650 283 5 the the DET eblip-19650 283 6 right right ADJ eblip-19650 283 7 visual visual NOUN eblip-19650 283 8 to to PART eblip-19650 283 9 bring bring VERB eblip-19650 283 10 all all DET eblip-19650 283 11 the the DET eblip-19650 283 12 pieces piece NOUN eblip-19650 283 13 together together ADV eblip-19650 283 14 and and CCONJ eblip-19650 283 15 some some DET eblip-19650 283 16 pieces piece NOUN eblip-19650 283 17 were be AUX eblip-19650 283 18 undoubtedly undoubtedly ADV eblip-19650 283 19 lost lose VERB eblip-19650 283 20 in in ADP eblip-19650 283 21 translation translation NOUN eblip-19650 283 22 . . PUNCT eblip-19650 283 23     SPACE eblip-19650 284 1 the the DET eblip-19650 284 2 pilot pilot NOUN eblip-19650 284 3 leads lead VERB eblip-19650 284 4 struggled struggle VERB eblip-19650 284 5 with with ADP eblip-19650 284 6 providing provide VERB eblip-19650 284 7 the the DET eblip-19650 284 8 right right ADJ eblip-19650 284 9 information information NOUN eblip-19650 284 10 at at ADP eblip-19650 284 11 the the DET eblip-19650 284 12 right right ADJ eblip-19650 284 13 time time NOUN eblip-19650 284 14 – – PUNCT eblip-19650 284 15 without without ADP eblip-19650 284 16 unnecessarily unnecessarily ADV eblip-19650 284 17 confusing confuse VERB eblip-19650 284 18 their their PRON eblip-19650 284 19 colleagues colleague NOUN eblip-19650 284 20 . . PUNCT eblip-19650 285 1 in in ADP eblip-19650 285 2 many many ADJ eblip-19650 285 3 cases case NOUN eblip-19650 285 4 , , PUNCT eblip-19650 285 5 chunks chunk NOUN eblip-19650 285 6 of of ADP eblip-19650 285 7 time time NOUN eblip-19650 285 8 past past ADJ eblip-19650 285 9 without without ADP eblip-19650 285 10 noticeable noticeable ADJ eblip-19650 285 11 progress progress NOUN eblip-19650 285 12 – – PUNCT eblip-19650 285 13 and and CCONJ eblip-19650 285 14 the the DET eblip-19650 285 15 initiative initiative NOUN eblip-19650 285 16 moved move VERB eblip-19650 285 17 to to ADP eblip-19650 285 18 the the DET eblip-19650 285 19 back back NOUN eblip-19650 285 20 of of ADP eblip-19650 285 21 people people NOUN eblip-19650 285 22 ’s ’s PART eblip-19650 285 23 consciousness consciousness NOUN eblip-19650 285 24 . . PUNCT eblip-19650 286 1 and and CCONJ eblip-19650 286 2 of of ADP eblip-19650 286 3 course course NOUN eblip-19650 286 4 , , PUNCT eblip-19650 286 5 the the DET eblip-19650 286 6 participants participant NOUN eblip-19650 286 7 themselves themselves PRON eblip-19650 286 8 were be AUX eblip-19650 286 9 learning learn VERB eblip-19650 286 10 as as SCONJ eblip-19650 286 11 they they PRON eblip-19650 286 12 went go VERB eblip-19650 286 13 along along ADV eblip-19650 286 14 . . PUNCT eblip-19650 286 15     SPACE eblip-19650 287 1 the the DET eblip-19650 287 2 participants participant NOUN eblip-19650 287 3 tried try VERB eblip-19650 287 4 a a DET eblip-19650 287 5 variety variety NOUN eblip-19650 287 6 of of ADP eblip-19650 287 7 approaches approach NOUN eblip-19650 287 8 to to PART eblip-19650 287 9 share share VERB eblip-19650 287 10 their their PRON eblip-19650 287 11 stories story NOUN eblip-19650 287 12 with with ADP eblip-19650 287 13 their their PRON eblip-19650 287 14 colleagues colleague NOUN eblip-19650 287 15 and and CCONJ eblip-19650 287 16 their their PRON eblip-19650 287 17 campus campus NOUN eblip-19650 287 18 communities community NOUN eblip-19650 287 19 . . PUNCT eblip-19650 288 1 most most ADJ eblip-19650 288 2 teams team NOUN eblip-19650 288 3 sent send VERB eblip-19650 288 4 out out ADP eblip-19650 288 5 regular regular ADJ eblip-19650 288 6 communiqués communiqué NOUN eblip-19650 288 7 to to ADP eblip-19650 288 8 library library ADJ eblip-19650 288 9 staff staff NOUN eblip-19650 288 10 and and CCONJ eblip-19650 288 11 held hold VERB eblip-19650 288 12 a a DET eblip-19650 288 13 variety variety NOUN eblip-19650 288 14 of of ADP eblip-19650 288 15 face face NOUN eblip-19650 288 16 - - PUNCT eblip-19650 288 17 to to ADP eblip-19650 288 18 - - PUNCT eblip-19650 288 19 face face NOUN eblip-19650 288 20 sessions session NOUN eblip-19650 288 21 ( ( PUNCT eblip-19650 288 22 e.g. e.g. ADV eblip-19650 288 23 , , PUNCT eblip-19650 288 24 presentations presentation NOUN eblip-19650 288 25 , , PUNCT eblip-19650 288 26 hands hand NOUN eblip-19650 288 27 - - PUNCT eblip-19650 288 28 on on ADP eblip-19650 288 29 workshops workshop NOUN eblip-19650 288 30 , , PUNCT eblip-19650 288 31 etc etc X eblip-19650 288 32 . . X eblip-19650 288 33 ) ) PUNCT eblip-19650 288 34 . . PUNCT eblip-19650 289 1 some some DET eblip-19650 289 2 sites site NOUN eblip-19650 289 3 reported report VERB eblip-19650 289 4 the the DET eblip-19650 289 5 best good ADJ eblip-19650 289 6 progress progress NOUN eblip-19650 289 7 when when SCONJ eblip-19650 289 8 blending blend VERB eblip-19650 289 9 the the DET eblip-19650 289 10 balanced balanced ADJ eblip-19650 289 11 scorecard scorecard NOUN eblip-19650 289 12 information information NOUN eblip-19650 289 13 with with ADP eblip-19650 289 14 other other ADJ eblip-19650 289 15 broader broad ADJ eblip-19650 289 16 events event NOUN eblip-19650 289 17 . . PUNCT eblip-19650 289 18     SPACE eblip-19650 290 1 conclusion conclusion NOUN eblip-19650 290 2     SPACE eblip-19650 290 3 the the DET eblip-19650 290 4 yearlong yearlong PROPN eblip-19650 290 5 arl arl PROPN eblip-19650 290 6 initiative initiative NOUN eblip-19650 290 7 has have AUX eblip-19650 290 8 met meet VERB eblip-19650 290 9 its its PRON eblip-19650 290 10 initial initial ADJ eblip-19650 290 11 objectives objective NOUN eblip-19650 290 12 . . PUNCT eblip-19650 291 1 the the DET eblip-19650 291 2 four four NUM eblip-19650 291 3 local local ADJ eblip-19650 291 4 implementations implementation NOUN eblip-19650 291 5 are be AUX eblip-19650 291 6 still still ADV eblip-19650 291 7 a a DET eblip-19650 291 8 work work NOUN eblip-19650 291 9 in in ADP eblip-19650 291 10 progress progress NOUN eblip-19650 291 11 , , PUNCT eblip-19650 291 12 but but CCONJ eblip-19650 291 13 the the DET eblip-19650 291 14 leads lead NOUN eblip-19650 291 15 are be AUX eblip-19650 291 16 fully fully ADV eblip-19650 291 17 trained train VERB eblip-19650 291 18 and and CCONJ eblip-19650 291 19 the the DET eblip-19650 291 20 infrastructure infrastructure NOUN eblip-19650 291 21 is be AUX eblip-19650 291 22 in in ADP eblip-19650 291 23 place place NOUN eblip-19650 291 24 . . PUNCT eblip-19650 292 1 the the DET eblip-19650 292 2 sites site NOUN eblip-19650 292 3 continue continue VERB eblip-19650 292 4 to to PART eblip-19650 292 5 refine refine VERB eblip-19650 292 6 their their PRON eblip-19650 292 7 measures measure NOUN eblip-19650 292 8 , , PUNCT eblip-19650 292 9 set set VERB eblip-19650 292 10 their their PRON eblip-19650 292 11 targets target NOUN eblip-19650 292 12 , , PUNCT eblip-19650 292 13 and and CCONJ eblip-19650 292 14 occasionally occasionally ADV eblip-19650 292 15 circle circle VERB eblip-19650 292 16 back back ADV eblip-19650 292 17 to to ADP eblip-19650 292 18 their their PRON eblip-19650 292 19 original original ADJ eblip-19650 292 20 objective objective ADJ eblip-19650 292 21 statements statement NOUN eblip-19650 292 22 . . PUNCT eblip-19650 293 1 data datum NOUN eblip-19650 293 2 is be AUX eblip-19650 293 3 being be AUX eblip-19650 293 4 collected collect VERB eblip-19650 293 5 . . PUNCT eblip-19650 294 1 the the DET eblip-19650 294 2 leadership leadership NOUN eblip-19650 294 3 teams team NOUN eblip-19650 294 4 are be AUX eblip-19650 294 5 starting start VERB eblip-19650 294 6 to to PART eblip-19650 294 7 see see VERB eblip-19650 294 8 their their PRON eblip-19650 294 9 first first ADJ eblip-19650 294 10 deliverables deliverable NOUN eblip-19650 294 11 out out ADP eblip-19650 294 12 of of ADP eblip-19650 294 13 the the DET eblip-19650 294 14 balanced balanced ADJ eblip-19650 294 15 scorecard scorecard NOUN eblip-19650 294 16 process process NOUN eblip-19650 294 17 . . PUNCT eblip-19650 294 18     SPACE eblip-19650 295 1 although although SCONJ eblip-19650 295 2 still still ADV eblip-19650 295 3 early early ADV eblip-19650 295 4 in in ADP eblip-19650 295 5 the the DET eblip-19650 295 6 game game NOUN eblip-19650 295 7 , , PUNCT eblip-19650 295 8 the the DET eblip-19650 295 9 concept concept NOUN eblip-19650 295 10 of of ADP eblip-19650 295 11 identifying identify VERB eblip-19650 295 12 standard standard ADJ eblip-19650 295 13 suites suite NOUN eblip-19650 295 14 of of ADP eblip-19650 295 15 objectives objective NOUN eblip-19650 295 16 and and CCONJ eblip-19650 295 17 measures measure NOUN eblip-19650 295 18 that that PRON eblip-19650 295 19 arl arl PROPN eblip-19650 295 20 libraries library NOUN eblip-19650 295 21 can can AUX eblip-19650 295 22 select select VERB eblip-19650 295 23 or or CCONJ eblip-19650 295 24 start start VERB eblip-19650 295 25 from from ADP eblip-19650 295 26 appears appear NOUN eblip-19650 295 27 to to PART eblip-19650 295 28 hold hold VERB eblip-19650 295 29 merit merit NOUN eblip-19650 295 30 . . PUNCT eblip-19650 296 1 strong strong ADJ eblip-19650 296 2 commonalities commonality NOUN eblip-19650 296 3 are be AUX eblip-19650 296 4 evident evident ADJ eblip-19650 296 5 in in ADP eblip-19650 296 6 the the DET eblip-19650 296 7 four four NUM eblip-19650 296 8 sites site NOUN eblip-19650 296 9 ’ ' PUNCT eblip-19650 296 10 work work NOUN eblip-19650 296 11 . . PUNCT eblip-19650 297 1 as as ADV eblip-19650 297 2 well well ADV eblip-19650 297 3 , , PUNCT eblip-19650 297 4 the the DET eblip-19650 297 5 arl arl PROPN eblip-19650 297 6 objective objective NOUN eblip-19650 297 7 to to PART eblip-19650 297 8 test test VERB eblip-19650 297 9 a a DET eblip-19650 297 10 collaborative collaborative ADJ eblip-19650 297 11 approach approach NOUN eblip-19650 297 12 to to ADP eblip-19650 297 13 assessment assessment NOUN eblip-19650 297 14 has have AUX eblip-19650 297 15 been be AUX eblip-19650 297 16 fruitful fruitful ADJ eblip-19650 297 17 . . PUNCT eblip-19650 298 1 the the DET eblip-19650 298 2 opportunities opportunity NOUN eblip-19650 298 3 to to PART eblip-19650 298 4 discuss discuss VERB eblip-19650 298 5 concepts concept NOUN eblip-19650 298 6 and and CCONJ eblip-19650 298 7 wording word VERB eblip-19650 298 8 with with ADP eblip-19650 298 9 peers peer NOUN eblip-19650 298 10 helped helped AUX eblip-19650 298 11 reduce reduce VERB eblip-19650 298 12 barriers barrier NOUN eblip-19650 298 13 . . PUNCT eblip-19650 299 1 the the DET eblip-19650 299 2 community community NOUN eblip-19650 299 3 of of ADP eblip-19650 299 4 practice practice NOUN eblip-19650 299 5 around around ADP eblip-19650 299 6 the the DET eblip-19650 299 7 scorecard scorecard NOUN eblip-19650 299 8 process process NOUN eblip-19650 299 9 has have AUX eblip-19650 299 10 helped help VERB eblip-19650 299 11 make make VERB eblip-19650 299 12 each each DET eblip-19650 299 13 implementation implementation NOUN eblip-19650 299 14 richer rich ADJ eblip-19650 299 15 . . PUNCT eblip-19650 299 16     SPACE eblip-19650 300 1 the the DET eblip-19650 300 2 study study NOUN eblip-19650 300 3 has have AUX eblip-19650 300 4 identified identify VERB eblip-19650 300 5 the the DET eblip-19650 300 6 challenges challenge NOUN eblip-19650 300 7 but but CCONJ eblip-19650 300 8 also also ADV eblip-19650 300 9 the the DET eblip-19650 300 10 tremendous tremendous ADJ eblip-19650 300 11 opportunities opportunity NOUN eblip-19650 300 12 for for ADP eblip-19650 300 13 implementing implement VERB eblip-19650 300 14 the the DET eblip-19650 300 15 balanced balanced ADJ eblip-19650 300 16 scorecard scorecard NOUN eblip-19650 300 17 in in ADP eblip-19650 300 18 an an DET eblip-19650 300 19 academic academic ADJ eblip-19650 300 20 library library NOUN eblip-19650 300 21 . . PUNCT eblip-19650 301 1 the the DET eblip-19650 301 2 process process NOUN eblip-19650 301 3 requires require VERB eblip-19650 301 4 a a DET eblip-19650 301 5 substantial substantial ADJ eblip-19650 301 6 allocation allocation NOUN eblip-19650 301 7 of of ADP eblip-19650 301 8 time time NOUN eblip-19650 301 9 and and CCONJ eblip-19650 301 10 intellectual intellectual ADJ eblip-19650 301 11 effort effort NOUN eblip-19650 301 12 . . PUNCT eblip-19650 302 1 the the DET eblip-19650 302 2 process process NOUN eblip-19650 302 3 requires require VERB eblip-19650 302 4 a a DET eblip-19650 302 5 significant significant ADJ eblip-19650 302 6 and and CCONJ eblip-19650 302 7 ongoing ongoing ADJ eblip-19650 302 8 commitment commitment NOUN eblip-19650 302 9 from from ADP eblip-19650 302 10 senior senior ADJ eblip-19650 302 11 leadership leadership NOUN eblip-19650 302 12 to to PART eblip-19650 302 13 be be AUX eblip-19650 302 14 successful successful ADJ eblip-19650 302 15 . . PUNCT eblip-19650 303 1 the the DET eblip-19650 303 2 strength strength NOUN eblip-19650 303 3 of of ADP eblip-19650 303 4 the the DET eblip-19650 303 5 scorecard scorecard NOUN eblip-19650 303 6 is be AUX eblip-19650 303 7 its its PRON eblip-19650 303 8 linkages linkage NOUN eblip-19650 303 9 . . PUNCT eblip-19650 304 1 the the DET eblip-19650 304 2 process process NOUN eblip-19650 304 3 , , PUNCT eblip-19650 304 4 if if SCONJ eblip-19650 304 5 done do VERB eblip-19650 304 6 effectively effectively ADV eblip-19650 304 7 , , PUNCT eblip-19650 304 8 can can AUX eblip-19650 304 9 help help VERB eblip-19650 304 10 solidify solidify VERB eblip-19650 304 11 the the DET eblip-19650 304 12 bond bond NOUN eblip-19650 304 13 between between ADP eblip-19650 304 14 the the DET eblip-19650 304 15 organization organization NOUN eblip-19650 304 16 ’s ’s PART eblip-19650 304 17 strategic strategic ADJ eblip-19650 304 18 objectives objective NOUN eblip-19650 304 19 and and CCONJ eblip-19650 304 20 the the DET eblip-19650 304 21 specific specific ADJ eblip-19650 304 22 initiatives initiative NOUN eblip-19650 304 23 it it PRON eblip-19650 304 24 elects elect VERB eblip-19650 304 25 to to PART eblip-19650 304 26 undertake undertake VERB eblip-19650 304 27 . . PUNCT eblip-19650 305 1 the the DET eblip-19650 305 2 balanced balanced ADJ eblip-19650 305 3 scorecard scorecard NOUN eblip-19650 305 4 forces force NOUN eblip-19650 305 5 an an DET eblip-19650 305 6 organization organization NOUN eblip-19650 305 7 to to PART eblip-19650 305 8 have have VERB eblip-19650 305 9 new new ADJ eblip-19650 305 10 , , PUNCT eblip-19650 305 11 sometimes sometimes ADV eblip-19650 305 12 challenging challenging ADJ eblip-19650 305 13 , , PUNCT eblip-19650 305 14 conversations conversation NOUN eblip-19650 305 15 and and CCONJ eblip-19650 305 16 to to PART eblip-19650 305 17 analyze analyze VERB eblip-19650 305 18 aspects aspect NOUN eblip-19650 305 19 of of ADP eblip-19650 305 20 its its PRON eblip-19650 305 21 current current ADJ eblip-19650 305 22 and and CCONJ eblip-19650 305 23 future future ADJ eblip-19650 305 24 state state NOUN eblip-19650 305 25 that that PRON eblip-19650 305 26 may may AUX eblip-19650 305 27 have have AUX eblip-19650 305 28 otherwise otherwise ADV eblip-19650 305 29 gone go VERB eblip-19650 305 30 unexamined unexamined ADJ eblip-19650 305 31 . . PUNCT eblip-19650 306 1 ultimately ultimately ADV eblip-19650 306 2 , , PUNCT eblip-19650 306 3 the the DET eblip-19650 306 4 scorecard scorecard NOUN eblip-19650 306 5 may may AUX eblip-19650 306 6 substantially substantially ADV eblip-19650 306 7 shift shift VERB eblip-19650 306 8 an an DET eblip-19650 306 9 organization organization NOUN eblip-19650 306 10 ’s ’s PART eblip-19650 306 11 strategic strategic ADJ eblip-19650 306 12 direction direction NOUN eblip-19650 306 13 or or CCONJ eblip-19650 306 14 dramatically dramatically ADV eblip-19650 306 15 change change VERB eblip-19650 306 16 how how SCONJ eblip-19650 306 17 its its PRON eblip-19650 306 18 human human ADJ eblip-19650 306 19 capital capital NOUN eblip-19650 306 20 and and CCONJ eblip-19650 306 21 other other ADJ eblip-19650 306 22 resources resource NOUN eblip-19650 306 23 are be AUX eblip-19650 306 24 allocated allocate VERB eblip-19650 306 25 . . PUNCT eblip-19650 307 1 the the DET eblip-19650 307 2 scorecard scorecard NOUN eblip-19650 307 3 is be AUX eblip-19650 307 4 , , PUNCT eblip-19650 307 5 by by ADP eblip-19650 307 6 its its PRON eblip-19650 307 7 very very ADJ eblip-19650 307 8 nature nature NOUN eblip-19650 307 9 , , PUNCT eblip-19650 307 10 a a DET eblip-19650 307 11 change change NOUN eblip-19650 307 12 driver driver NOUN eblip-19650 307 13 . . PUNCT eblip-19650 308 1 the the DET eblip-19650 308 2 model model NOUN eblip-19650 308 3 commits commit VERB eblip-19650 308 4 the the DET eblip-19650 308 5 organization organization NOUN eblip-19650 308 6 to to ADP eblip-19650 308 7 continuous continuous ADJ eblip-19650 308 8 and and CCONJ eblip-19650 308 9 regular regular ADJ eblip-19650 308 10 reflection reflection NOUN eblip-19650 308 11 and and CCONJ eblip-19650 308 12 to to PART eblip-19650 308 13 communicate communicate VERB eblip-19650 308 14 the the DET eblip-19650 308 15 results result NOUN eblip-19650 308 16 of of ADP eblip-19650 308 17 those those DET eblip-19650 308 18 reflections reflection NOUN eblip-19650 308 19 with with ADP eblip-19650 308 20 a a DET eblip-19650 308 21 new new ADJ eblip-19650 308 22 level level NOUN eblip-19650 308 23 of of ADP eblip-19650 308 24 discipline discipline NOUN eblip-19650 308 25 and and CCONJ eblip-19650 308 26 precision precision NOUN eblip-19650 308 27 . . PUNCT eblip-19650 308 28     SPACE eblip-19650 309 1 references reference NOUN eblip-19650 309 2     SPACE eblip-19650 309 3 association association NOUN eblip-19650 309 4 of of ADP eblip-19650 309 5 research research NOUN eblip-19650 309 6 libraries library NOUN eblip-19650 309 7 . . PUNCT eblip-19650 310 1 ( ( PUNCT eblip-19650 310 2 2009 2009 NUM eblip-19650 310 3 ) ) PUNCT eblip-19650 310 4 . . PUNCT eblip-19650 311 1 e e X eblip-19650 311 2 - - NOUN eblip-19650 311 3 news news NOUN eblip-19650 311 4 for for ADP eblip-19650 311 5 arl arl PROPN eblip-19650 311 6 directors director NOUN eblip-19650 311 7 . . PUNCT eblip-19650 312 1 retrieved retrieve VERB eblip-19650 312 2 30 30 NUM eblip-19650 312 3 may may PROPN eblip-19650 312 4 2013 2013 NUM eblip-19650 312 5 from from ADP eblip-19650 312 6 http://old.arl.org/news/enews/enews-15jan09.shtml http://old.arl.org/news/enews/enews-15jan09.shtml NOUN eblip-19650 312 7     SPACE eblip-19650 312 8 brophy brophy PROPN eblip-19650 312 9 , , PUNCT eblip-19650 312 10 p. p. NOUN eblip-19650 312 11 ( ( PUNCT eblip-19650 312 12 2008 2008 NUM eblip-19650 312 13 ) ) PUNCT eblip-19650 312 14 . . PUNCT eblip-19650 313 1 telling tell VERB eblip-19650 313 2 the the DET eblip-19650 313 3 story story NOUN eblip-19650 313 4 : : PUNCT eblip-19650 313 5 qualitative qualitative ADJ eblip-19650 313 6 approaches approach NOUN eblip-19650 313 7 to to ADP eblip-19650 313 8 measuring measure VERB eblip-19650 313 9 the the DET eblip-19650 313 10 performance performance NOUN eblip-19650 313 11 of of ADP eblip-19650 313 12 emerging emerge VERB eblip-19650 313 13 library library NOUN eblip-19650 313 14 services service NOUN eblip-19650 313 15 . . PUNCT eblip-19650 314 1 performance performance NOUN eblip-19650 314 2 measurement measurement NOUN eblip-19650 314 3 and and CCONJ eblip-19650 314 4 metrics metric NOUN eblip-19650 314 5 , , PUNCT eblip-19650 314 6 9(1 9(1 NUM eblip-19650 314 7 ) ) PUNCT eblip-19650 314 8 , , PUNCT eblip-19650 314 9 7 7 NUM eblip-19650 314 10 - - SYM eblip-19650 314 11 17 17 NUM eblip-19650 314 12 . . PUNCT eblip-19650 315 1 doi doi NOUN eblip-19650 315 2 : : PUNCT eblip-19650 315 3 10.1108/14678040810869387 10.1108/14678040810869387 NUM eblip-19650 315 4     SPACE eblip-19650 315 5 durgan durgan NOUN eblip-19650 315 6 , , PUNCT eblip-19650 315 7 r. r. PROPN eblip-19650 315 8 e. e. PROPN eblip-19650 315 9 , , PUNCT eblip-19650 315 10 hernon hernon PROPN eblip-19650 315 11 , , PUNCT eblip-19650 315 12 p. p. NOUN eblip-19650 315 13 , , PUNCT eblip-19650 315 14 & & CCONJ eblip-19650 315 15 nitecki nitecki PROPN eblip-19650 315 16 , , PUNCT eblip-19650 315 17 d. d. PROPN eblip-19650 315 18 a. a. PROPN eblip-19650 315 19 ( ( PUNCT eblip-19650 315 20 2009 2009 NUM eblip-19650 315 21 ) ) PUNCT eblip-19650 315 22 . . PUNCT eblip-19650 316 1 viewing view VERB eblip-19650 316 2 library library ADJ eblip-19650 316 3 metrics metric NOUN eblip-19650 316 4 from from ADP eblip-19650 316 5 different different ADJ eblip-19650 316 6 perspectives perspective NOUN eblip-19650 316 7 : : PUNCT eblip-19650 316 8 inputs input NOUN eblip-19650 316 9 , , PUNCT eblip-19650 316 10 outputs output NOUN eblip-19650 316 11 and and CCONJ eblip-19650 316 12 outcomes outcome NOUN eblip-19650 316 13 . . PUNCT eblip-19650 317 1 santa santa PROPN eblip-19650 317 2 barbara barbara PROPN eblip-19650 317 3 , , PUNCT eblip-19650 317 4 ca can AUX eblip-19650 317 5 : : PUNCT eblip-19650 317 6 libraries library NOUN eblip-19650 317 7 unlimited unlimited ADJ eblip-19650 317 8 . . PUNCT eblip-19650 317 9     SPACE eblip-19650 318 1 franklin franklin PROPN eblip-19650 318 2 , , PUNCT eblip-19650 318 3 b. b. PROPN eblip-19650 318 4 ( ( PUNCT eblip-19650 318 5 2011 2011 NUM eblip-19650 318 6 ) ) PUNCT eblip-19650 318 7 . . PUNCT eblip-19650 319 1 surviving survive VERB eblip-19650 319 2 to to ADP eblip-19650 319 3 thriving thrive VERB eblip-19650 319 4 : : PUNCT eblip-19650 319 5 advancing advance VERB eblip-19650 319 6 the the DET eblip-19650 319 7 institutional institutional ADJ eblip-19650 319 8 mission mission NOUN eblip-19650 319 9 . . PUNCT eblip-19650 320 1 ( ( PUNCT eblip-19650 320 2 2011 2011 NUM eblip-19650 320 3 ) ) PUNCT eblip-19650 320 4 . . PUNCT eblip-19650 321 1 university university NOUN eblip-19650 321 2 of of ADP eblip-19650 321 3 connecticut connecticut PROPN eblip-19650 321 4 libraries library NOUN eblip-19650 321 5 published publish VERB eblip-19650 321 6 works work NOUN eblip-19650 321 7 , , PUNCT eblip-19650 321 8 paper paper NOUN eblip-19650 321 9 36 36 NUM eblip-19650 321 10 . . PUNCT eblip-19650 322 1 retrieved retrieve VERB eblip-19650 322 2 30 30 NUM eblip-19650 322 3 may may PROPN eblip-19650 322 4 2013 2013 NUM eblip-19650 322 5 from from ADP eblip-19650 322 6 http://digitalcommons.uconn.edu/libr_pubs/36 http://digitalcommons.uconn.edu/libr_pubs/36 PROPN eblip-19650 322 7     SPACE eblip-19650 322 8 kaplan kaplan PROPN eblip-19650 322 9 , , PUNCT eblip-19650 322 10 r. r. PROPN eblip-19650 322 11 s. s. PROPN eblip-19650 322 12 , , PUNCT eblip-19650 322 13 & & CCONJ eblip-19650 322 14 norton norton PROPN eblip-19650 322 15 , , PUNCT eblip-19650 322 16 d. d. PROPN eblip-19650 322 17 p. p. PROPN eblip-19650 322 18 ( ( PUNCT eblip-19650 322 19 1992 1992 NUM eblip-19650 322 20 ) ) PUNCT eblip-19650 322 21 . . PUNCT eblip-19650 323 1 the the DET eblip-19650 323 2 balanced balanced ADJ eblip-19650 323 3 scorecard scorecard NOUN eblip-19650 323 4 : : PUNCT eblip-19650 323 5 measures measure NOUN eblip-19650 323 6 that that PRON eblip-19650 323 7 drive drive VERB eblip-19650 323 8 performance performance NOUN eblip-19650 323 9 . . PUNCT eblip-19650 324 1 harvard harvard PROPN eblip-19650 324 2 business business PROPN eblip-19650 324 3 review review PROPN eblip-19650 324 4 , , PUNCT eblip-19650 324 5 70 70 NUM eblip-19650 324 6 ( ( PUNCT eblip-19650 324 7 1 1 NUM eblip-19650 324 8 ) ) PUNCT eblip-19650 324 9 , , PUNCT eblip-19650 324 10 71 71 NUM eblip-19650 324 11 - - SYM eblip-19650 324 12 79 79 NUM eblip-19650 324 13 . . PUNCT eblip-19650 324 14     SPACE eblip-19650 325 1 kaplan kaplan PROPN eblip-19650 325 2 , , PUNCT eblip-19650 325 3 r. r. PROPN eblip-19650 325 4 s. s. PROPN eblip-19650 325 5 , , PUNCT eblip-19650 325 6 & & CCONJ eblip-19650 325 7 norton norton PROPN eblip-19650 325 8 , , PUNCT eblip-19650 325 9 d. d. PROPN eblip-19650 325 10 p. p. PROPN eblip-19650 325 11 ( ( PUNCT eblip-19650 325 12 1996 1996 NUM eblip-19650 325 13 ) ) PUNCT eblip-19650 325 14 . . PUNCT eblip-19650 326 1 the the DET eblip-19650 326 2 balanced balanced ADJ eblip-19650 326 3 scorecard scorecard NOUN eblip-19650 326 4 : : PUNCT eblip-19650 326 5 translating translate VERB eblip-19650 326 6 strategy strategy NOUN eblip-19650 326 7 into into ADP eblip-19650 326 8 action action NOUN eblip-19650 326 9 . . PUNCT eblip-19650 327 1 boston boston PROPN eblip-19650 327 2 : : PUNCT eblip-19650 327 3 harvard harvard PROPN eblip-19650 327 4 business business PROPN eblip-19650 327 5 school school PROPN eblip-19650 327 6 press press NOUN eblip-19650 327 7 . . PUNCT eblip-19650 327 8     SPACE eblip-19650 328 1 kaplan kaplan PROPN eblip-19650 328 2 , , PUNCT eblip-19650 328 3 r. r. PROPN eblip-19650 328 4 s. s. PROPN eblip-19650 328 5 , , PUNCT eblip-19650 328 6 & & CCONJ eblip-19650 328 7 norton norton PROPN eblip-19650 328 8 , , PUNCT eblip-19650 328 9 d. d. PROPN eblip-19650 328 10 p. p. PROPN eblip-19650 328 11 ( ( PUNCT eblip-19650 328 12 2001 2001 NUM eblip-19650 328 13 ) ) PUNCT eblip-19650 328 14 . . PUNCT eblip-19650 329 1 the the DET eblip-19650 329 2 strategy strategy NOUN eblip-19650 329 3 - - PUNCT eblip-19650 329 4 focused focus VERB eblip-19650 329 5 organization organization NOUN eblip-19650 329 6 : : PUNCT eblip-19650 329 7 how how SCONJ eblip-19650 329 8 balanced balanced ADJ eblip-19650 329 9 scorecard scorecard NOUN eblip-19650 329 10 companies company NOUN eblip-19650 329 11 thrive thrive VERB eblip-19650 329 12 in in ADP eblip-19650 329 13 the the DET eblip-19650 329 14 new new ADJ eblip-19650 329 15 business business NOUN eblip-19650 329 16 environment environment NOUN eblip-19650 329 17 . . PUNCT eblip-19650 330 1 boston boston PROPN eblip-19650 330 2 : : PUNCT eblip-19650 330 3 harvard harvard PROPN eblip-19650 330 4 business business PROPN eblip-19650 330 5 school school PROPN eblip-19650 330 6 press press NOUN eblip-19650 330 7 . . PUNCT eblip-19650 330 8     SPACE eblip-19650 331 1 kyrillidou kyrillidou PROPN eblip-19650 331 2 , , PUNCT eblip-19650 331 3 m. m. NOUN eblip-19650 331 4 ( ( PUNCT eblip-19650 331 5 2010 2010 NUM eblip-19650 331 6 ) ) PUNCT eblip-19650 331 7 . . PUNCT eblip-19650 332 1 the the DET eblip-19650 332 2 arl arl PROPN eblip-19650 332 3 library library PROPN eblip-19650 332 4 scorecard scorecard NOUN eblip-19650 332 5 pilot pilot NOUN eblip-19650 332 6 : : PUNCT eblip-19650 332 7 using use VERB eblip-19650 332 8 the the DET eblip-19650 332 9 balanced balanced ADJ eblip-19650 332 10 scorecard scorecard NOUN eblip-19650 332 11 in in ADP eblip-19650 332 12 research research NOUN eblip-19650 332 13 libraries library NOUN eblip-19650 332 14 . . PUNCT eblip-19650 333 1 rli rli NOUN eblip-19650 333 2 , , PUNCT eblip-19650 333 3 271 271 NUM eblip-19650 333 4 , , PUNCT eblip-19650 333 5 33 33 NUM eblip-19650 333 6 - - SYM eblip-19650 333 7 35 35 NUM eblip-19650 333 8 . . PUNCT eblip-19650 333 9 retrieved retrieve VERB eblip-19650 333 10 28 28 NUM eblip-19650 333 11 may may AUX eblip-19650 333 12 2013 2013 NUM eblip-19650 333 13 from from ADP eblip-19650 333 14 http://publications.arl.org/10opit.pdf http://publications.arl.org/10opit.pdf PROPN eblip-19650 333 15     SPACE eblip-19650 333 16 matthews matthew NOUN eblip-19650 333 17 , , PUNCT eblip-19650 333 18 j. j. PROPN eblip-19650 333 19 r. r. PROPN eblip-19650 333 20 ( ( PUNCT eblip-19650 333 21 2008 2008 NUM eblip-19650 333 22 ) ) PUNCT eblip-19650 333 23 . . PUNCT eblip-19650 334 1 scorecards scorecard NOUN eblip-19650 334 2 for for ADP eblip-19650 334 3 results result NOUN eblip-19650 334 4 : : PUNCT eblip-19650 334 5 a a DET eblip-19650 334 6 guide guide NOUN eblip-19650 334 7 for for ADP eblip-19650 334 8 developing develop VERB eblip-19650 334 9 a a DET eblip-19650 334 10 library library NOUN eblip-19650 334 11 balanced balanced ADJ eblip-19650 334 12 scorecard scorecard NOUN eblip-19650 334 13 . . PUNCT eblip-19650 335 1 westport westport PROPN eblip-19650 335 2 , , PUNCT eblip-19650 335 3 ct ct PROPN eblip-19650 335 4 : : PUNCT eblip-19650 335 5 libraries library NOUN eblip-19650 335 6 unlimited unlimited ADJ eblip-19650 335 7 . . PUNCT eblip-19650 335 8     SPACE eblip-19650 336 1 poll poll PROPN eblip-19650 336 2 r. r. PROPN eblip-19650 336 3 , , PUNCT eblip-19650 336 4 & & CCONJ eblip-19650 336 5 te te PROPN eblip-19650 336 6 boekhorst boekhorst PROPN eblip-19650 336 7 , , PUNCT eblip-19650 336 8 p. p. NOUN eblip-19650 336 9 ( ( PUNCT eblip-19650 336 10 2007 2007 NUM eblip-19650 336 11 ) ) PUNCT eblip-19650 336 12 . . PUNCT eblip-19650 337 1 measuring measure VERB eblip-19650 337 2 quality quality NOUN eblip-19650 337 3 : : PUNCT eblip-19650 337 4 performance performance NOUN eblip-19650 337 5 measurement measurement NOUN eblip-19650 337 6 in in ADP eblip-19650 337 7 libraries library NOUN eblip-19650 337 8 .. .. PUNCT eblip-19650 337 9 munich munich PROPN eblip-19650 337 10 : : PUNCT eblip-19650 337 11 k.g k.g PROPN eblip-19650 337 12 . . PROPN eblip-19650 337 13 saur saur PROPN eblip-19650 337 14 . . PUNCT eblip-19650 337 15     SPACE eblip-19650 337 16 self self NOUN eblip-19650 337 17 , , PUNCT eblip-19650 337 18 j. j. PROPN eblip-19650 337 19 ( ( PUNCT eblip-19650 337 20 2003 2003 NUM eblip-19650 337 21 ) ) PUNCT eblip-19650 337 22 . . PUNCT eblip-19650 338 1 from from ADP eblip-19650 338 2 values value NOUN eblip-19650 338 3 to to ADP eblip-19650 338 4 metrics metric NOUN eblip-19650 338 5 : : PUNCT eblip-19650 338 6 implementation implementation NOUN eblip-19650 338 7 of of ADP eblip-19650 338 8 the the DET eblip-19650 338 9 balanced balanced ADJ eblip-19650 338 10 scorecard scorecard NOUN eblip-19650 338 11 at at ADP eblip-19650 338 12 a a DET eblip-19650 338 13 university university NOUN eblip-19650 338 14 library library NOUN eblip-19650 338 15 . . PUNCT eblip-19650 339 1 performance performance NOUN eblip-19650 339 2 measurement measurement NOUN eblip-19650 339 3 and and CCONJ eblip-19650 339 4 metrics metric NOUN eblip-19650 339 5 , , PUNCT eblip-19650 339 6 4(2 4(2 NUM eblip-19650 339 7 ) ) PUNCT eblip-19650 339 8 , , PUNCT eblip-19650 339 9 57 57 NUM eblip-19650 339 10 - - SYM eblip-19650 339 11 63 63 NUM eblip-19650 339 12 . . PUNCT eblip-19650 340 1 doi doi NOUN eblip-19650 340 2 : : PUNCT eblip-19650 340 3 10.1108/14678040310486891 10.1108/14678040310486891 NUM eblip-19650 340 4     SPACE eblip-19650 340 5 self self NOUN eblip-19650 340 6 , , PUNCT eblip-19650 340 7 j. j. PROPN eblip-19650 340 8 ( ( PUNCT eblip-19650 340 9 2004 2004 NUM eblip-19650 340 10 ) ) PUNCT eblip-19650 340 11 . . PUNCT eblip-19650 341 1 metrics metric NOUN eblip-19650 341 2 and and CCONJ eblip-19650 341 3 management management NOUN eblip-19650 341 4 : : PUNCT eblip-19650 341 5 applying apply VERB eblip-19650 341 6 the the DET eblip-19650 341 7 results result NOUN eblip-19650 341 8 of of ADP eblip-19650 341 9 the the DET eblip-19650 341 10 balanced balanced ADJ eblip-19650 341 11 scorecard scorecard NOUN eblip-19650 341 12 . . PUNCT eblip-19650 342 1 performance performance NOUN eblip-19650 342 2 measurement measurement NOUN eblip-19650 342 3 and and CCONJ eblip-19650 342 4 metrics metric NOUN eblip-19650 342 5 , , PUNCT eblip-19650 342 6 5(3 5(3 NUM eblip-19650 342 7 ) ) PUNCT eblip-19650 342 8 , , PUNCT eblip-19650 342 9 101 101 NUM eblip-19650 342 10 - - SYM eblip-19650 342 11 105 105 NUM eblip-19650 342 12 . . PUNCT eblip-19650 343 1 doi doi NOUN eblip-19650 343 2 : : PUNCT eblip-19650 343 3 10.1108/14678040410570111 10.1108/14678040410570111 NUM eblip-19650 343 4     SPACE