id	sid	tid	token	lemma	pos
eblip-26016	1	1	evidence	evidence	NOUN
eblip-26016	1	2	based	base	VERB
eblip-26016	1	3	library	library	NOUN
eblip-26016	1	4	and	and	CCONJ
eblip-26016	1	5	information	information	NOUN
eblip-26016	1	6	practice	practice	NOUN
eblip-26016	1	7	using	use	VERB
eblip-26016	1	8	evidence	evidence	NOUN
eblip-26016	1	9	in	in	ADP
eblip-26016	1	10	practice	practice	NOUN
eblip-26016	1	11	  	  	SPACE
eblip-26016	1	12	improving	improve	VERB
eblip-26016	1	13	reference	reference	NOUN
eblip-26016	1	14	service	service	NOUN
eblip-26016	1	15	with	with	ADP
eblip-26016	1	16	evidence	evidence	NOUN
eblip-26016	1	17	  	  	SPACE
eblip-26016	1	18	bonnie	bonnie	PROPN
eblip-26016	1	19	r.	r.	PROPN
eblip-26016	1	20	nelson	nelson	PROPN
eblip-26016	1	21	professor	professor	PROPN
eblip-26016	1	22	and	and	CCONJ
eblip-26016	1	23	associate	associate	ADJ
eblip-26016	1	24	librarian	librarian	NOUN
eblip-26016	1	25	for	for	ADP
eblip-26016	1	26	information	information	NOUN
eblip-26016	1	27	systems	system	NOUN
eblip-26016	1	28	,	,	PUNCT
eblip-26016	1	29	lloyd	lloyd	PROPN
eblip-26016	1	30	sealy	sealy	PROPN
eblip-26016	1	31	library	library	PROPN
eblip-26016	1	32	john	john	PROPN
eblip-26016	1	33	jay	jay	PROPN
eblip-26016	1	34	college	college	PROPN
eblip-26016	1	35	of	of	ADP
eblip-26016	1	36	criminal	criminal	ADJ
eblip-26016	1	37	justice	justice	NOUN
eblip-26016	1	38	,	,	PUNCT
eblip-26016	1	39	city	city	PROPN
eblip-26016	1	40	university	university	PROPN
eblip-26016	1	41	of	of	ADP
eblip-26016	1	42	new	new	PROPN
eblip-26016	1	43	york	york	PROPN
eblip-26016	1	44	new	new	PROPN
eblip-26016	1	45	york	york	PROPN
eblip-26016	1	46	,	,	PUNCT
eblip-26016	1	47	new	new	PROPN
eblip-26016	1	48	york	york	PROPN
eblip-26016	1	49	,	,	PUNCT
eblip-26016	1	50	united	united	PROPN
eblip-26016	1	51	states	states	PROPN
eblip-26016	1	52	of	of	ADP
eblip-26016	1	53	america	america	PROPN
eblip-26016	1	54	email	email	NOUN
eblip-26016	1	55	:	:	PUNCT
eblip-26016	1	56	bnelson@jjay.cuny.edu	bnelson@jjay.cuny.edu	NUM
eblip-26016	1	57	  	  	SPACE
eblip-26016	1	58	received	receive	VERB
eblip-26016	1	59	:	:	PUNCT
eblip-26016	1	60	19	19	NUM
eblip-26016	1	61	nov	nov	PROPN
eblip-26016	1	62	.	.	PROPN
eblip-26016	1	63	2015	2015	NUM
eblip-26016	1	64	  	  	SPACE
eblip-26016	1	65	accepted	accept	VERB
eblip-26016	1	66	:	:	PUNCT
eblip-26016	1	67	25	25	NUM
eblip-26016	1	68	jan	jan	PROPN
eblip-26016	1	69	.	.	PROPN
eblip-26016	1	70	2016	2016	NUM
eblip-26016	1	71	     	     	SPACE
eblip-26016	1	72	2016	2016	NUM
eblip-26016	1	73	nelson	nelson	PROPN
eblip-26016	1	74	.	.	PUNCT
eblip-26016	2	1	this	this	PRON
eblip-26016	2	2	is	be	AUX
eblip-26016	2	3	an	an	DET
eblip-26016	2	4	open	open	ADJ
eblip-26016	2	5	access	access	NOUN
eblip-26016	2	6	article	article	NOUN
eblip-26016	2	7	distributed	distribute	VERB
eblip-26016	2	8	under	under	ADP
eblip-26016	2	9	the	the	DET
eblip-26016	2	10	terms	term	NOUN
eblip-26016	2	11	of	of	ADP
eblip-26016	2	12	the	the	DET
eblip-26016	2	13	creative	creative	ADJ
eblip-26016	2	14	commons‐attribution‐noncommercial‐share	commons‐attribution‐noncommercial‐share	NOUN
eblip-26016	2	15	alike	alike	ADJ
eblip-26016	2	16	license	license	VERB
eblip-26016	2	17	4.0	4.0	NUM
eblip-26016	2	18	international	international	ADJ
eblip-26016	2	19	(	(	PUNCT
eblip-26016	2	20	http://creativecommons.org/licenses/by-nc-sa/4.0/	http://creativecommons.org/licenses/by-nc-sa/4.0/	PROPN
eblip-26016	2	21	)	)	PUNCT
eblip-26016	2	22	,	,	PUNCT
eblip-26016	2	23	which	which	PRON
eblip-26016	2	24	permits	permit	VERB
eblip-26016	2	25	unrestricted	unrestricted	ADJ
eblip-26016	2	26	use	use	NOUN
eblip-26016	2	27	,	,	PUNCT
eblip-26016	2	28	distribution	distribution	NOUN
eblip-26016	2	29	,	,	PUNCT
eblip-26016	2	30	and	and	CCONJ
eblip-26016	2	31	reproduction	reproduction	NOUN
eblip-26016	2	32	in	in	ADP
eblip-26016	2	33	any	any	DET
eblip-26016	2	34	medium	medium	NOUN
eblip-26016	2	35	,	,	PUNCT
eblip-26016	2	36	provided	provide	VERB
eblip-26016	2	37	the	the	DET
eblip-26016	2	38	original	original	ADJ
eblip-26016	2	39	work	work	NOUN
eblip-26016	2	40	is	be	AUX
eblip-26016	2	41	properly	properly	ADV
eblip-26016	2	42	attributed	attribute	VERB
eblip-26016	2	43	,	,	PUNCT
eblip-26016	2	44	not	not	PART
eblip-26016	2	45	used	use	VERB
eblip-26016	2	46	for	for	ADP
eblip-26016	2	47	commercial	commercial	ADJ
eblip-26016	2	48	purposes	purpose	NOUN
eblip-26016	2	49	,	,	PUNCT
eblip-26016	2	50	and	and	CCONJ
eblip-26016	2	51	,	,	PUNCT
eblip-26016	2	52	if	if	SCONJ
eblip-26016	2	53	transformed	transform	VERB
eblip-26016	2	54	,	,	PUNCT
eblip-26016	2	55	the	the	DET
eblip-26016	2	56	resulting	result	VERB
eblip-26016	2	57	work	work	NOUN
eblip-26016	2	58	is	be	AUX
eblip-26016	2	59	redistributed	redistribute	VERB
eblip-26016	2	60	under	under	ADP
eblip-26016	2	61	the	the	DET
eblip-26016	2	62	same	same	ADJ
eblip-26016	2	63	or	or	CCONJ
eblip-26016	2	64	similar	similar	ADJ
eblip-26016	2	65	license	license	NOUN
eblip-26016	2	66	to	to	ADP
eblip-26016	2	67	this	this	DET
eblip-26016	2	68	one	one	NUM
eblip-26016	2	69	.	.	PUNCT
eblip-26016	2	70	    	    	SPACE
eblip-26016	2	71	setting	set	VERB
eblip-26016	2	72	  	  	SPACE
eblip-26016	2	73	john	john	PROPN
eblip-26016	2	74	jay	jay	PROPN
eblip-26016	2	75	college	college	PROPN
eblip-26016	2	76	of	of	ADP
eblip-26016	2	77	criminal	criminal	ADJ
eblip-26016	2	78	justice	justice	NOUN
eblip-26016	2	79	is	be	AUX
eblip-26016	2	80	a	a	DET
eblip-26016	2	81	senior	senior	ADJ
eblip-26016	2	82	college	college	NOUN
eblip-26016	2	83	of	of	ADP
eblip-26016	2	84	the	the	DET
eblip-26016	2	85	city	city	NOUN
eblip-26016	2	86	university	university	PROPN
eblip-26016	2	87	of	of	ADP
eblip-26016	2	88	new	new	PROPN
eblip-26016	2	89	york	york	PROPN
eblip-26016	2	90	(	(	PUNCT
eblip-26016	2	91	cuny	cuny	PROPN
eblip-26016	2	92	)	)	PUNCT
eblip-26016	2	93	,	,	PUNCT
eblip-26016	2	94	serving	serve	VERB
eblip-26016	2	95	a	a	DET
eblip-26016	2	96	student	student	NOUN
eblip-26016	2	97	population	population	NOUN
eblip-26016	2	98	of	of	ADP
eblip-26016	2	99	approximately	approximately	ADV
eblip-26016	2	100	11,000	11,000	NUM
eblip-26016	2	101	fte	fte	X
eblip-26016	2	102	(	(	PUNCT
eblip-26016	2	103	full	full	ADJ
eblip-26016	2	104	-	-	PUNCT
eblip-26016	2	105	time	time	NOUN
eblip-26016	2	106	equivalent	equivalent	ADJ
eblip-26016	2	107	students	student	NOUN
eblip-26016	2	108	)	)	PUNCT
eblip-26016	2	109	.	.	PUNCT
eblip-26016	3	1	while	while	SCONJ
eblip-26016	3	2	john	john	PROPN
eblip-26016	3	3	jay	jay	PROPN
eblip-26016	3	4	now	now	ADV
eblip-26016	3	5	offers	offer	VERB
eblip-26016	3	6	majors	major	NOUN
eblip-26016	3	7	in	in	ADP
eblip-26016	3	8	a	a	DET
eblip-26016	3	9	variety	variety	NOUN
eblip-26016	3	10	of	of	ADP
eblip-26016	3	11	fields	field	NOUN
eblip-26016	3	12	,	,	PUNCT
eblip-26016	3	13	traditionally	traditionally	ADV
eblip-26016	3	14	our	our	PRON
eblip-26016	3	15	focus	focus	NOUN
eblip-26016	3	16	has	have	AUX
eblip-26016	3	17	been	be	AUX
eblip-26016	3	18	on	on	ADP
eblip-26016	3	19	criminal	criminal	ADJ
eblip-26016	3	20	justice	justice	NOUN
eblip-26016	3	21	,	,	PUNCT
eblip-26016	3	22	public	public	ADJ
eblip-26016	3	23	management	management	NOUN
eblip-26016	3	24	,	,	PUNCT
eblip-26016	3	25	forensic	forensic	ADJ
eblip-26016	3	26	science	science	NOUN
eblip-26016	3	27	,	,	PUNCT
eblip-26016	3	28	and	and	CCONJ
eblip-26016	3	29	forensic	forensic	ADJ
eblip-26016	3	30	psychology	psychology	NOUN
eblip-26016	3	31	.	.	PUNCT
eblip-26016	3	32	  	  	SPACE
eblip-26016	4	1	our	our	PRON
eblip-26016	4	2	motto	motto	NOUN
eblip-26016	4	3	remains	remain	VERB
eblip-26016	4	4	“	"	PUNCT
eblip-26016	4	5	educating	educate	VERB
eblip-26016	4	6	for	for	ADP
eblip-26016	4	7	justice	justice	NOUN
eblip-26016	4	8	.	.	PUNCT
eblip-26016	4	9	”	"	PUNCT
eblip-26016	5	1	our	our	PRON
eblip-26016	5	2	students	student	NOUN
eblip-26016	5	3	are	be	AUX
eblip-26016	5	4	typical	typical	ADJ
eblip-26016	5	5	graduates	graduate	NOUN
eblip-26016	5	6	of	of	ADP
eblip-26016	5	7	new	new	PROPN
eblip-26016	5	8	york	york	PROPN
eblip-26016	5	9	city	city	PROPN
eblip-26016	5	10	public	public	ADJ
eblip-26016	5	11	schools	school	NOUN
eblip-26016	5	12	,	,	PUNCT
eblip-26016	5	13	who	who	PRON
eblip-26016	5	14	often	often	ADV
eblip-26016	5	15	find	find	VERB
eblip-26016	5	16	the	the	DET
eblip-26016	5	17	idea	idea	NOUN
eblip-26016	5	18	of	of	ADP
eblip-26016	5	19	writing	write	VERB
eblip-26016	5	20	a	a	DET
eblip-26016	5	21	research	research	NOUN
eblip-26016	5	22	paper	paper	NOUN
eblip-26016	5	23	using	use	VERB
eblip-26016	5	24	academic	academic	ADJ
eblip-26016	5	25	resources	resource	NOUN
eblip-26016	5	26	to	to	PART
eblip-26016	5	27	be	be	AUX
eblip-26016	5	28	a	a	DET
eblip-26016	5	29	challenge	challenge	NOUN
eblip-26016	5	30	.	.	PUNCT
eblip-26016	6	1	john	john	PROPN
eblip-26016	6	2	jay	jay	PROPN
eblip-26016	6	3	’s	’s	PART
eblip-26016	6	4	reference	reference	NOUN
eblip-26016	6	5	librarians	librarian	NOUN
eblip-26016	6	6	aim	aim	VERB
eblip-26016	6	7	to	to	PART
eblip-26016	6	8	help	help	VERB
eblip-26016	6	9	students	student	NOUN
eblip-26016	6	10	meet	meet	VERB
eblip-26016	6	11	that	that	DET
eblip-26016	6	12	challenge	challenge	NOUN
eblip-26016	6	13	with	with	ADP
eblip-26016	6	14	library	library	ADJ
eblip-26016	6	15	instruction	instruction	NOUN
eblip-26016	6	16	in	in	ADP
eblip-26016	6	17	selected	select	VERB
eblip-26016	6	18	classes	class	NOUN
eblip-26016	6	19	(	(	PUNCT
eblip-26016	6	20	especially	especially	ADV
eblip-26016	6	21	first	first	ADJ
eblip-26016	6	22	-	-	PUNCT
eblip-26016	6	23	year	year	NOUN
eblip-26016	6	24	writing	writing	NOUN
eblip-26016	6	25	classes	class	NOUN
eblip-26016	6	26	and	and	CCONJ
eblip-26016	6	27	research	research	NOUN
eblip-26016	6	28	methods	method	NOUN
eblip-26016	6	29	classes	class	NOUN
eblip-26016	6	30	)	)	PUNCT
eblip-26016	6	31	,	,	PUNCT
eblip-26016	6	32	outreach	outreach	NOUN
eblip-26016	6	33	to	to	ADP
eblip-26016	6	34	faculty	faculty	NOUN
eblip-26016	6	35	,	,	PUNCT
eblip-26016	6	36	and	and	CCONJ
eblip-26016	6	37	by	by	ADP
eblip-26016	6	38	providing	provide	VERB
eblip-26016	6	39	reference	reference	NOUN
eblip-26016	6	40	desk	desk	NOUN
eblip-26016	6	41	service	service	NOUN
eblip-26016	6	42	every	every	DET
eblip-26016	6	43	hour	hour	NOUN
eblip-26016	6	44	the	the	DET
eblip-26016	6	45	library	library	NOUN
eblip-26016	6	46	is	be	AUX
eblip-26016	6	47	open	open	ADJ
eblip-26016	6	48	.	.	PUNCT
eblip-26016	6	49	  	  	SPACE
eblip-26016	7	1	the	the	DET
eblip-26016	7	2	lloyd	lloyd	PROPN
eblip-26016	7	3	sealy	sealy	PROPN
eblip-26016	7	4	library	library	PROPN
eblip-26016	7	5	has	have	VERB
eblip-26016	7	6	a	a	DET
eblip-26016	7	7	print	print	NOUN
eblip-26016	7	8	collection	collection	NOUN
eblip-26016	7	9	selected	select	VERB
eblip-26016	7	10	to	to	PART
eblip-26016	7	11	meet	meet	VERB
eblip-26016	7	12	the	the	DET
eblip-26016	7	13	needs	need	NOUN
eblip-26016	7	14	of	of	ADP
eblip-26016	7	15	an	an	DET
eblip-26016	7	16	undergraduate	undergraduate	ADJ
eblip-26016	7	17	population	population	NOUN
eblip-26016	7	18	as	as	ADV
eblip-26016	7	19	well	well	ADV
eblip-26016	7	20	as	as	ADP
eblip-26016	7	21	a	a	DET
eblip-26016	7	22	research	research	NOUN
eblip-26016	7	23	-	-	PUNCT
eblip-26016	7	24	level	level	NOUN
eblip-26016	7	25	collection	collection	NOUN
eblip-26016	7	26	in	in	ADP
eblip-26016	7	27	criminal	criminal	ADJ
eblip-26016	7	28	justice	justice	NOUN
eblip-26016	7	29	that	that	PRON
eblip-26016	7	30	serves	serve	VERB
eblip-26016	7	31	the	the	DET
eblip-26016	7	32	needs	need	NOUN
eblip-26016	7	33	of	of	ADP
eblip-26016	7	34	a	a	DET
eblip-26016	7	35	doctoral	doctoral	ADJ
eblip-26016	7	36	program	program	NOUN
eblip-26016	7	37	and	and	CCONJ
eblip-26016	7	38	researchers	researcher	NOUN
eblip-26016	7	39	around	around	ADP
eblip-26016	7	40	the	the	DET
eblip-26016	7	41	world	world	NOUN
eblip-26016	7	42	.	.	PUNCT
eblip-26016	8	1	our	our	PRON
eblip-26016	8	2	online	online	ADJ
eblip-26016	8	3	resources	resource	NOUN
eblip-26016	8	4	are	be	AUX
eblip-26016	8	5	very	very	ADV
eblip-26016	8	6	strong	strong	ADJ
eblip-26016	8	7	for	for	ADP
eblip-26016	8	8	a	a	DET
eblip-26016	8	9	public	public	ADJ
eblip-26016	8	10	college	college	NOUN
eblip-26016	8	11	our	our	PRON
eblip-26016	8	12	size	size	NOUN
eblip-26016	8	13	,	,	PUNCT
eblip-26016	8	14	owing	owe	VERB
eblip-26016	8	15	to	to	ADP
eblip-26016	8	16	long	long	ADV
eblip-26016	8	17	-	-	PUNCT
eblip-26016	8	18	standing	stand	VERB
eblip-26016	8	19	cooperative	cooperative	ADJ
eblip-26016	8	20	arrangements	arrangement	NOUN
eblip-26016	8	21	among	among	ADP
eblip-26016	8	22	cuny	cuny	PROPN
eblip-26016	8	23	libraries	library	NOUN
eblip-26016	8	24	and	and	CCONJ
eblip-26016	8	25	support	support	NOUN
eblip-26016	8	26	from	from	ADP
eblip-26016	8	27	the	the	DET
eblip-26016	8	28	cuny	cuny	PROPN
eblip-26016	8	29	central	central	PROPN
eblip-26016	8	30	office	office	NOUN
eblip-26016	8	31	.	.	PUNCT
eblip-26016	8	32	  	  	SPACE
eblip-26016	9	1	problem	problem	NOUN
eblip-26016	9	2	  	  	SPACE
eblip-26016	9	3	in	in	ADP
eblip-26016	9	4	december	december	PROPN
eblip-26016	9	5	2014	2014	NUM
eblip-26016	9	6	,	,	PUNCT
eblip-26016	9	7	the	the	DET
eblip-26016	9	8	library	library	PROPN
eblip-26016	9	9	department	department	PROPN
eblip-26016	9	10	assessment	assessment	PROPN
eblip-26016	9	11	committee	committee	PROPN
eblip-26016	9	12	met	meet	VERB
eblip-26016	9	13	to	to	PART
eblip-26016	9	14	review	review	VERB
eblip-26016	9	15	the	the	DET
eblip-26016	9	16	longitudinal	longitudinal	ADJ
eblip-26016	9	17	statistics	statistic	NOUN
eblip-26016	9	18	we	we	PRON
eblip-26016	9	19	had	have	AUX
eblip-26016	9	20	been	be	AUX
eblip-26016	9	21	maintaining	maintain	VERB
eblip-26016	9	22	as	as	ADP
eblip-26016	9	23	part	part	NOUN
eblip-26016	9	24	of	of	ADP
eblip-26016	9	25	our	our	PRON
eblip-26016	9	26	participation	participation	NOUN
eblip-26016	9	27	in	in	ADP
eblip-26016	9	28	both	both	CCONJ
eblip-26016	9	29	the	the	DET
eblip-26016	9	30	acrl	acrl	PROPN
eblip-26016	9	31	annual	annual	ADJ
eblip-26016	9	32	and	and	CCONJ
eblip-26016	9	33	als	als	VERB
eblip-26016	9	34	biennial	biennial	ADJ
eblip-26016	9	35	library	library	NOUN
eblip-26016	9	36	statistics	statistic	NOUN
eblip-26016	9	37	reporting	report	VERB
eblip-26016	9	38	programs	program	NOUN
eblip-26016	9	39	.	.	PUNCT
eblip-26016	10	1	the	the	DET
eblip-26016	10	2	library	library	PROPN
eblip-26016	10	3	faculty	faculty	NOUN
eblip-26016	10	4	of	of	ADP
eblip-26016	10	5	john	john	PROPN
eblip-26016	10	6	jay	jay	PROPN
eblip-26016	10	7	college	college	PROPN
eblip-26016	10	8	of	of	ADP
eblip-26016	10	9	criminal	criminal	ADJ
eblip-26016	10	10	justice	justice	NOUN
eblip-26016	10	11	have	have	AUX
eblip-26016	10	12	always	always	ADV
eblip-26016	10	13	taken	take	VERB
eblip-26016	10	14	these	these	DET
eblip-26016	10	15	measures	measure	NOUN
eblip-26016	10	16	very	very	ADV
eblip-26016	10	17	seriously	seriously	ADV
eblip-26016	10	18	and	and	CCONJ
eblip-26016	10	19	been	be	AUX
eblip-26016	10	20	as	as	ADV
eblip-26016	10	21	assiduous	assiduous	ADJ
eblip-26016	10	22	as	as	ADP
eblip-26016	10	23	possible	possible	ADJ
eblip-26016	10	24	about	about	ADP
eblip-26016	10	25	maintaining	maintain	VERB
eblip-26016	10	26	both	both	PRON
eblip-26016	10	27	accuracy	accuracy	NOUN
eblip-26016	10	28	and	and	CCONJ
eblip-26016	10	29	consistency	consistency	NOUN
eblip-26016	10	30	in	in	ADP
eblip-26016	10	31	counting	count	VERB
eblip-26016	10	32	methods	method	NOUN
eblip-26016	10	33	.	.	PUNCT
eblip-26016	11	1	as	as	ADP
eblip-26016	11	2	a	a	DET
eblip-26016	11	3	result	result	NOUN
eblip-26016	11	4	,	,	PUNCT
eblip-26016	11	5	we	we	PRON
eblip-26016	11	6	felt	feel	VERB
eblip-26016	11	7	we	we	PRON
eblip-26016	11	8	had	have	VERB
eblip-26016	11	9	fairly	fairly	ADV
eblip-26016	11	10	reliable	reliable	ADJ
eblip-26016	11	11	numbers	number	NOUN
eblip-26016	11	12	going	go	VERB
eblip-26016	11	13	back	back	ADV
eblip-26016	11	14	more	more	ADJ
eblip-26016	11	15	than	than	ADP
eblip-26016	11	16	20	20	NUM
eblip-26016	11	17	years	year	NOUN
eblip-26016	11	18	.	.	PUNCT
eblip-26016	12	1	we	we	PRON
eblip-26016	12	2	met	meet	VERB
eblip-26016	12	3	to	to	PART
eblip-26016	12	4	review	review	VERB
eblip-26016	12	5	these	these	DET
eblip-26016	12	6	numbers	number	NOUN
eblip-26016	12	7	to	to	PART
eblip-26016	12	8	see	see	VERB
eblip-26016	12	9	what	what	PRON
eblip-26016	12	10	they	they	PRON
eblip-26016	12	11	could	could	AUX
eblip-26016	12	12	reveal	reveal	VERB
eblip-26016	12	13	about	about	ADP
eblip-26016	12	14	the	the	DET
eblip-26016	12	15	work	work	NOUN
eblip-26016	12	16	we	we	PRON
eblip-26016	12	17	had	have	AUX
eblip-26016	12	18	been	be	AUX
eblip-26016	12	19	doing	do	VERB
eblip-26016	12	20	and	and	CCONJ
eblip-26016	12	21	where	where	SCONJ
eblip-26016	12	22	we	we	PRON
eblip-26016	12	23	could	could	AUX
eblip-26016	12	24	improve	improve	VERB
eblip-26016	12	25	.	.	PUNCT
eblip-26016	12	26	  	  	SPACE
eblip-26016	13	1	many	many	ADJ
eblip-26016	13	2	of	of	ADP
eblip-26016	13	3	the	the	DET
eblip-26016	13	4	trends	trend	NOUN
eblip-26016	13	5	over	over	ADP
eblip-26016	13	6	this	this	DET
eblip-26016	13	7	20	20	NUM
eblip-26016	13	8	-	-	SYM
eblip-26016	13	9	24	24	NUM
eblip-26016	13	10	year	year	NOUN
eblip-26016	13	11	period	period	NOUN
eblip-26016	13	12	were	be	AUX
eblip-26016	13	13	expected	expect	VERB
eblip-26016	13	14	from	from	ADP
eblip-26016	13	15	our	our	PRON
eblip-26016	13	16	knowledge	knowledge	NOUN
eblip-26016	13	17	of	of	ADP
eblip-26016	13	18	the	the	DET
eblip-26016	13	19	history	history	NOUN
eblip-26016	13	20	of	of	ADP
eblip-26016	13	21	john	john	PROPN
eblip-26016	13	22	jay	jay	PROPN
eblip-26016	13	23	college	college	PROPN
eblip-26016	13	24	and	and	CCONJ
eblip-26016	13	25	general	general	ADJ
eblip-26016	13	26	library	library	NOUN
eblip-26016	13	27	trends	trend	NOUN
eblip-26016	13	28	:	:	PUNCT
eblip-26016	13	29	john	john	PROPN
eblip-26016	13	30	jay	jay	PROPN
eblip-26016	13	31	college	college	PROPN
eblip-26016	13	32	’s	’s	PART
eblip-26016	13	33	full	full	ADJ
eblip-26016	13	34	time	time	NOUN
eblip-26016	13	35	equivalent	equivalent	ADJ
eblip-26016	13	36	(	(	PUNCT
eblip-26016	13	37	fte	fte	NOUN
eblip-26016	13	38	)	)	PUNCT
eblip-26016	13	39	student	student	NOUN
eblip-26016	13	40	numbers	number	NOUN
eblip-26016	13	41	increased	increase	VERB
eblip-26016	13	42	dramatically	dramatically	ADV
eblip-26016	13	43	before	before	ADP
eblip-26016	13	44	leveling	level	VERB
eblip-26016	13	45	off	off	ADP
eblip-26016	13	46	and	and	CCONJ
eblip-26016	13	47	then	then	ADV
eblip-26016	13	48	dropping	drop	VERB
eblip-26016	13	49	slightly	slightly	ADV
eblip-26016	13	50	;	;	PUNCT
eblip-26016	13	51	circulation	circulation	NOUN
eblip-26016	13	52	of	of	ADP
eblip-26016	13	53	materials	material	NOUN
eblip-26016	13	54	from	from	ADP
eblip-26016	13	55	the	the	DET
eblip-26016	13	56	general	general	ADJ
eblip-26016	13	57	collection	collection	NOUN
eblip-26016	13	58	declined	decline	VERB
eblip-26016	13	59	as	as	SCONJ
eblip-26016	13	60	electronic	electronic	ADJ
eblip-26016	13	61	journals	journal	NOUN
eblip-26016	13	62	and	and	CCONJ
eblip-26016	13	63	e	e	NOUN
eblip-26016	13	64	-	-	NOUN
eblip-26016	13	65	books	book	NOUN
eblip-26016	13	66	became	become	VERB
eblip-26016	13	67	commonplace	commonplace	ADJ
eblip-26016	13	68	;	;	PUNCT
eblip-26016	13	69	both	both	DET
eblip-26016	13	70	collection	collection	NOUN
eblip-26016	13	71	and	and	CCONJ
eblip-26016	13	72	total	total	ADJ
eblip-26016	13	73	expenditures	expenditure	NOUN
eblip-26016	13	74	increased	increase	VERB
eblip-26016	13	75	over	over	ADP
eblip-26016	13	76	time	time	NOUN
eblip-26016	13	77	,	,	PUNCT
eblip-26016	13	78	but	but	CCONJ
eblip-26016	13	79	decreased	decrease	VERB
eblip-26016	13	80	when	when	SCONJ
eblip-26016	13	81	inflation	inflation	NOUN
eblip-26016	13	82	was	be	AUX
eblip-26016	13	83	factored	factor	VERB
eblip-26016	13	84	in	in	ADP
eblip-26016	13	85	and	and	CCONJ
eblip-26016	13	86	even	even	ADV
eblip-26016	13	87	more	more	ADV
eblip-26016	13	88	so	so	ADV
eblip-26016	13	89	on	on	ADP
eblip-26016	13	90	a	a	DET
eblip-26016	13	91	per	per	X
eblip-26016	13	92	student	student	NOUN
eblip-26016	13	93	fte	fte	NOUN
eblip-26016	13	94	basis	basis	NOUN
eblip-26016	13	95	.	.	PUNCT
eblip-26016	14	1	the	the	DET
eblip-26016	14	2	library	library	PROPN
eblip-26016	14	3	’s	’s	PART
eblip-26016	14	4	gate	gate	PROPN
eblip-26016	14	5	count	count	NOUN
eblip-26016	14	6	numbers	number	NOUN
eblip-26016	14	7	,	,	PUNCT
eblip-26016	14	8	however	however	ADV
eblip-26016	14	9	,	,	PUNCT
eblip-26016	14	10	were	be	AUX
eblip-26016	14	11	somewhat	somewhat	ADV
eblip-26016	14	12	erratic	erratic	ADJ
eblip-26016	14	13	,	,	PUNCT
eblip-26016	14	14	most	most	ADV
eblip-26016	14	15	likely	likely	ADV
eblip-26016	14	16	fluctuating	fluctuate	VERB
eblip-26016	14	17	in	in	ADP
eblip-26016	14	18	response	response	NOUN
eblip-26016	14	19	to	to	ADP
eblip-26016	14	20	the	the	DET
eblip-26016	14	21	use	use	NOUN
eblip-26016	14	22	of	of	ADP
eblip-26016	14	23	space	space	NOUN
eblip-26016	14	24	elsewhere	elsewhere	ADV
eblip-26016	14	25	in	in	ADP
eblip-26016	14	26	the	the	DET
eblip-26016	14	27	college	college	NOUN
eblip-26016	14	28	that	that	PRON
eblip-26016	14	29	resulted	result	VERB
eblip-26016	14	30	in	in	ADP
eblip-26016	14	31	more	more	ADV
eblip-26016	14	32	or	or	CCONJ
eblip-26016	14	33	less	less	ADV
eblip-26016	14	34	free	free	ADJ
eblip-26016	14	35	space	space	NOUN
eblip-26016	14	36	for	for	SCONJ
eblip-26016	14	37	students	student	NOUN
eblip-26016	14	38	to	to	PART
eblip-26016	14	39	study	study	VERB
eblip-26016	14	40	.	.	PUNCT
eblip-26016	15	1	but	but	CCONJ
eblip-26016	15	2	the	the	DET
eblip-26016	15	3	gate	gate	NOUN
eblip-26016	15	4	counts	count	NOUN
eblip-26016	15	5	never	never	ADV
eblip-26016	15	6	showed	show	VERB
eblip-26016	15	7	a	a	DET
eblip-26016	15	8	serious	serious	ADJ
eblip-26016	15	9	decline	decline	NOUN
eblip-26016	15	10	in	in	ADP
eblip-26016	15	11	use	use	NOUN
eblip-26016	15	12	and	and	CCONJ
eblip-26016	15	13	informal	informal	ADJ
eblip-26016	15	14	observation	observation	NOUN
eblip-26016	15	15	confirmed	confirm	VERB
eblip-26016	15	16	that	that	SCONJ
eblip-26016	15	17	the	the	DET
eblip-26016	15	18	library	library	NOUN
eblip-26016	15	19	continued	continue	VERB
eblip-26016	15	20	to	to	PART
eblip-26016	15	21	be	be	AUX
eblip-26016	15	22	a	a	DET
eblip-26016	15	23	popular	popular	ADJ
eblip-26016	15	24	place	place	NOUN
eblip-26016	15	25	for	for	SCONJ
eblip-26016	15	26	students	student	NOUN
eblip-26016	15	27	to	to	PART
eblip-26016	15	28	study	study	VERB
eblip-26016	15	29	alone	alone	ADV
eblip-26016	15	30	or	or	CCONJ
eblip-26016	15	31	in	in	ADP
eblip-26016	15	32	groups	group	NOUN
eblip-26016	15	33	,	,	PUNCT
eblip-26016	15	34	with	with	ADP
eblip-26016	15	35	students	student	NOUN
eblip-26016	15	36	sometimes	sometimes	ADV
eblip-26016	15	37	sitting	sit	VERB
eblip-26016	15	38	on	on	ADP
eblip-26016	15	39	the	the	DET
eblip-26016	15	40	floor	floor	NOUN
eblip-26016	15	41	at	at	ADP
eblip-26016	15	42	the	the	DET
eblip-26016	15	43	height	height	NOUN
eblip-26016	15	44	of	of	ADP
eblip-26016	15	45	the	the	DET
eblip-26016	15	46	semester	semester	NOUN
eblip-26016	15	47	.	.	PUNCT
eblip-26016	15	48	  	  	SPACE
eblip-26016	16	1	the	the	DET
eblip-26016	16	2	most	most	ADV
eblip-26016	16	3	troubling	troubling	ADJ
eblip-26016	16	4	and	and	CCONJ
eblip-26016	16	5	glaring	glare	VERB
eblip-26016	16	6	trend	trend	NOUN
eblip-26016	16	7	observed	observe	VERB
eblip-26016	16	8	by	by	ADP
eblip-26016	16	9	the	the	DET
eblip-26016	16	10	assessment	assessment	NOUN
eblip-26016	16	11	committee	committee	NOUN
eblip-26016	16	12	was	be	AUX
eblip-26016	16	13	the	the	DET
eblip-26016	16	14	long	long	ADJ
eblip-26016	16	15	-	-	PUNCT
eblip-26016	16	16	term	term	NOUN
eblip-26016	16	17	,	,	PUNCT
eblip-26016	16	18	steep	steep	ADJ
eblip-26016	16	19	decline	decline	NOUN
eblip-26016	16	20	in	in	ADP
eblip-26016	16	21	the	the	DET
eblip-26016	16	22	number	number	NOUN
eblip-26016	16	23	of	of	ADP
eblip-26016	16	24	reference	reference	NOUN
eblip-26016	16	25	questions	question	NOUN
eblip-26016	16	26	asked	ask	VERB
eblip-26016	16	27	.	.	PUNCT
eblip-26016	17	1	the	the	DET
eblip-26016	17	2	decline	decline	NOUN
eblip-26016	17	3	was	be	AUX
eblip-26016	17	4	in	in	ADP
eblip-26016	17	5	absolute	absolute	ADJ
eblip-26016	17	6	numbers	number	NOUN
eblip-26016	17	7	,	,	PUNCT
eblip-26016	17	8	as	as	ADV
eblip-26016	17	9	well	well	ADV
eblip-26016	17	10	as	as	ADP
eblip-26016	17	11	in	in	ADP
eblip-26016	17	12	questions	question	NOUN
eblip-26016	17	13	per	per	ADP
eblip-26016	17	14	fte	fte	NOUN
eblip-26016	17	15	student	student	NOUN
eblip-26016	17	16	(	(	PUNCT
eblip-26016	17	17	see	see	VERB
eblip-26016	17	18	figure	figure	NOUN
eblip-26016	17	19	1	1	NUM
eblip-26016	17	20	)	)	PUNCT
eblip-26016	17	21	.	.	PUNCT
eblip-26016	18	1	the	the	DET
eblip-26016	18	2	sealy	sealy	PROPN
eblip-26016	18	3	library	library	PROPN
eblip-26016	18	4	faculty	faculty	NOUN
eblip-26016	18	5	had	have	AUX
eblip-26016	18	6	often	often	ADV
eblip-26016	18	7	discussed	discuss	VERB
eblip-26016	18	8	the	the	DET
eblip-26016	18	9	proper	proper	ADJ
eblip-26016	18	10	staffing	staffing	NOUN
eblip-26016	18	11	of	of	ADP
eblip-26016	18	12	the	the	DET
eblip-26016	18	13	library	library	PROPN
eblip-26016	18	14	reference	reference	NOUN
eblip-26016	18	15	desk	desk	NOUN
eblip-26016	18	16	,	,	PUNCT
eblip-26016	18	17	prioritizing	prioritize	VERB
eblip-26016	18	18	this	this	DET
eblip-26016	18	19	service	service	NOUN
eblip-26016	18	20	as	as	ADP
eblip-26016	18	21	perhaps	perhaps	ADV
eblip-26016	18	22	the	the	DET
eblip-26016	18	23	single	single	ADJ
eblip-26016	18	24	most	most	ADV
eblip-26016	18	25	important	important	ADJ
eblip-26016	18	26	way	way	NOUN
eblip-26016	18	27	to	to	PART
eblip-26016	18	28	help	help	VERB
eblip-26016	18	29	students	student	NOUN
eblip-26016	18	30	succeed	succeed	VERB
eblip-26016	18	31	,	,	PUNCT
eblip-26016	18	32	but	but	CCONJ
eblip-26016	18	33	these	these	DET
eblip-26016	18	34	numbers	number	NOUN
eblip-26016	18	35	made	make	VERB
eblip-26016	18	36	us	we	PRON
eblip-26016	18	37	question	question	VERB
eblip-26016	18	38	the	the	DET
eblip-26016	18	39	wisdom	wisdom	NOUN
eblip-26016	18	40	of	of	ADP
eblip-26016	18	41	staff	staff	NOUN
eblip-26016	18	42	hours	hour	NOUN
eblip-26016	18	43	devoted	devote	VERB
eblip-26016	18	44	to	to	ADP
eblip-26016	18	45	reference	reference	NOUN
eblip-26016	18	46	service	service	NOUN
eblip-26016	18	47	.	.	PUNCT
eblip-26016	19	1	experienced	experience	VERB
eblip-26016	19	2	reference	reference	NOUN
eblip-26016	19	3	librarians	librarian	NOUN
eblip-26016	19	4	pointed	point	VERB
eblip-26016	19	5	out	out	ADP
eblip-26016	19	6	that	that	SCONJ
eblip-26016	19	7	although	although	SCONJ
eblip-26016	19	8	the	the	DET
eblip-26016	19	9	questions	question	NOUN
eblip-26016	19	10	were	be	AUX
eblip-26016	19	11	fewer	few	ADJ
eblip-26016	19	12	in	in	ADP
eblip-26016	19	13	number	number	NOUN
eblip-26016	19	14	,	,	PUNCT
eblip-26016	19	15	they	they	PRON
eblip-26016	19	16	tended	tend	VERB
eblip-26016	19	17	to	to	PART
eblip-26016	19	18	be	be	AUX
eblip-26016	19	19	complicated	complicate	VERB
eblip-26016	19	20	and	and	CCONJ
eblip-26016	19	21	required	require	VERB
eblip-26016	19	22	more	more	ADJ
eblip-26016	19	23	time	time	NOUN
eblip-26016	19	24	to	to	PART
eblip-26016	19	25	sort	sort	VERB
eblip-26016	19	26	through	through	ADP
eblip-26016	19	27	the	the	DET
eblip-26016	19	28	students	student	NOUN
eblip-26016	19	29	’	'	PUNCT
eblip-26016	19	30	needs	need	NOUN
eblip-26016	19	31	.	.	PUNCT
eblip-26016	20	1	still	still	ADV
eblip-26016	20	2	the	the	DET
eblip-26016	20	3	decline	decline	NOUN
eblip-26016	20	4	in	in	ADP
eblip-26016	20	5	numbers	number	NOUN
eblip-26016	20	6	was	be	AUX
eblip-26016	20	7	so	so	ADV
eblip-26016	20	8	steep	steep	ADJ
eblip-26016	20	9	and	and	CCONJ
eblip-26016	20	10	troubling	troubling	ADJ
eblip-26016	20	11	that	that	SCONJ
eblip-26016	20	12	it	it	PRON
eblip-26016	20	13	became	become	VERB
eblip-26016	20	14	the	the	DET
eblip-26016	20	15	one	one	NUM
eblip-26016	20	16	statistic	statistic	NOUN
eblip-26016	20	17	the	the	DET
eblip-26016	20	18	assessment	assessment	NOUN
eblip-26016	20	19	committee	committee	NOUN
eblip-26016	20	20	chose	choose	VERB
eblip-26016	20	21	to	to	PART
eblip-26016	20	22	focus	focus	VERB
eblip-26016	20	23	on	on	ADP
eblip-26016	20	24	(	(	PUNCT
eblip-26016	20	25	see	see	VERB
eblip-26016	20	26	figure	figure	NOUN
eblip-26016	20	27	1	1	NUM
eblip-26016	20	28	)	)	PUNCT
eblip-26016	20	29	.	.	PUNCT
eblip-26016	20	30	    	    	SPACE
eblip-26016	21	1	figure	figure	NOUN
eblip-26016	21	2	1	1	NUM
eblip-26016	21	3	decline	decline	NOUN
eblip-26016	21	4	in	in	ADP
eblip-26016	21	5	reference	reference	NOUN
eblip-26016	21	6	transactions	transaction	NOUN
eblip-26016	21	7	    	    	SPACE
eblip-26016	21	8	a	a	DET
eblip-26016	21	9	month	month	NOUN
eblip-26016	21	10	-	-	PUNCT
eblip-26016	21	11	long	long	ADJ
eblip-26016	21	12	discussion	discussion	NOUN
eblip-26016	21	13	ensued	ensue	VERB
eblip-26016	21	14	involving	involve	VERB
eblip-26016	21	15	the	the	DET
eblip-26016	21	16	entire	entire	ADJ
eblip-26016	21	17	library	library	NOUN
eblip-26016	21	18	department	department	NOUN
eblip-26016	21	19	.	.	PUNCT
eblip-26016	22	1	several	several	ADJ
eblip-26016	22	2	librarians	librarian	NOUN
eblip-26016	22	3	noted	note	VERB
eblip-26016	22	4	that	that	SCONJ
eblip-26016	22	5	the	the	DET
eblip-26016	22	6	library	library	NOUN
eblip-26016	22	7	literature	literature	NOUN
eblip-26016	22	8	indicated	indicate	VERB
eblip-26016	22	9	that	that	SCONJ
eblip-26016	22	10	the	the	DET
eblip-26016	22	11	decline	decline	NOUN
eblip-26016	22	12	in	in	ADP
eblip-26016	22	13	reference	reference	NOUN
eblip-26016	22	14	questions	question	NOUN
eblip-26016	22	15	was	be	AUX
eblip-26016	22	16	ubiquitous	ubiquitous	ADJ
eblip-26016	22	17	in	in	ADP
eblip-26016	22	18	academic	academic	ADJ
eblip-26016	22	19	libraries	library	NOUN
eblip-26016	22	20	(	(	PUNCT
eblip-26016	22	21	stevens	stevens	PROPN
eblip-26016	22	22	,	,	PUNCT
eblip-26016	22	23	2013	2013	NUM
eblip-26016	22	24	)	)	PUNCT
eblip-26016	22	25	and	and	CCONJ
eblip-26016	22	26	that	that	SCONJ
eblip-26016	22	27	recent	recent	ADJ
eblip-26016	22	28	ethnographic	ethnographic	ADJ
eblip-26016	22	29	studies	study	NOUN
eblip-26016	22	30	had	have	AUX
eblip-26016	22	31	shown	show	VERB
eblip-26016	22	32	students	student	NOUN
eblip-26016	22	33	’	'	PUNCT
eblip-26016	22	34	reluctance	reluctance	NOUN
eblip-26016	22	35	to	to	PART
eblip-26016	22	36	ask	ask	VERB
eblip-26016	22	37	librarians	librarian	NOUN
eblip-26016	22	38	for	for	ADP
eblip-26016	22	39	help	help	NOUN
eblip-26016	22	40	 	 	SPACE
eblip-26016	22	41	(	(	PUNCT
eblip-26016	22	42	green	green	ADJ
eblip-26016	22	43	,	,	PUNCT
eblip-26016	22	44	2012	2012	NUM
eblip-26016	22	45	)	)	PUNCT
eblip-26016	22	46	 	 	SPACE
eblip-26016	22	47	(	(	PUNCT
eblip-26016	22	48	miller	miller	PROPN
eblip-26016	22	49	&	&	CCONJ
eblip-26016	22	50	murillo	murillo	PROPN
eblip-26016	22	51	,	,	PUNCT
eblip-26016	22	52	2012	2012	NUM
eblip-26016	22	53	)	)	PUNCT
eblip-26016	22	54	.	.	PUNCT
eblip-26016	23	1	these	these	DET
eblip-26016	23	2	studies	study	NOUN
eblip-26016	23	3	,	,	PUNCT
eblip-26016	23	4	plus	plus	CCONJ
eblip-26016	23	5	librarians	librarian	NOUN
eblip-26016	23	6	’	'	PUNCT
eblip-26016	23	7	own	own	ADJ
eblip-26016	23	8	observations	observation	NOUN
eblip-26016	23	9	,	,	PUNCT
eblip-26016	23	10	showed	show	VERB
eblip-26016	23	11	that	that	SCONJ
eblip-26016	23	12	students	student	NOUN
eblip-26016	23	13	frequently	frequently	ADV
eblip-26016	23	14	needed	need	VERB
eblip-26016	23	15	the	the	DET
eblip-26016	23	16	help	help	NOUN
eblip-26016	23	17	of	of	ADP
eblip-26016	23	18	a	a	DET
eblip-26016	23	19	skilled	skilled	ADJ
eblip-26016	23	20	librarian	librarian	NOUN
eblip-26016	23	21	even	even	ADV
eblip-26016	23	22	when	when	SCONJ
eblip-26016	23	23	they	they	PRON
eblip-26016	23	24	did	do	AUX
eblip-26016	23	25	not	not	PART
eblip-26016	23	26	ask	ask	VERB
eblip-26016	23	27	.	.	PUNCT
eblip-26016	24	1	therefore	therefore	ADV
eblip-26016	24	2	,	,	PUNCT
eblip-26016	24	3	we	we	PRON
eblip-26016	24	4	challenged	challenge	VERB
eblip-26016	24	5	ourselves	ourselves	PRON
eblip-26016	24	6	to	to	PART
eblip-26016	24	7	increase	increase	VERB
eblip-26016	24	8	the	the	DET
eblip-26016	24	9	number	number	NOUN
eblip-26016	24	10	of	of	ADP
eblip-26016	24	11	reference	reference	NOUN
eblip-26016	24	12	questions	question	NOUN
eblip-26016	24	13	answered	answer	VERB
eblip-26016	24	14	beginning	begin	VERB
eblip-26016	24	15	with	with	ADP
eblip-26016	24	16	the	the	DET
eblip-26016	24	17	spring	spring	NOUN
eblip-26016	24	18	2015	2015	NUM
eblip-26016	24	19	semester	semester	NOUN
eblip-26016	24	20	.	.	PUNCT
eblip-26016	24	21	  	  	SPACE
eblip-26016	24	22	evidence	evidence	NOUN
eblip-26016	24	23	  	  	SPACE
eblip-26016	24	24	two	two	NUM
eblip-26016	24	25	recent	recent	ADJ
eblip-26016	24	26	changes	change	NOUN
eblip-26016	24	27	in	in	ADP
eblip-26016	24	28	statistics	statistic	NOUN
eblip-26016	24	29	collection	collection	NOUN
eblip-26016	24	30	made	make	VERB
eblip-26016	24	31	it	it	PRON
eblip-26016	24	32	possible	possible	ADJ
eblip-26016	24	33	to	to	PART
eblip-26016	24	34	measure	measure	VERB
eblip-26016	24	35	the	the	DET
eblip-26016	24	36	effectiveness	effectiveness	NOUN
eblip-26016	24	37	of	of	ADP
eblip-26016	24	38	our	our	PRON
eblip-26016	24	39	efforts	effort	NOUN
eblip-26016	24	40	.	.	PUNCT
eblip-26016	25	1	first	first	ADV
eblip-26016	25	2	,	,	PUNCT
eblip-26016	25	3	after	after	ADP
eblip-26016	25	4	years	year	NOUN
eblip-26016	25	5	of	of	ADP
eblip-26016	25	6	relying	rely	VERB
eblip-26016	25	7	on	on	ADP
eblip-26016	25	8	a	a	DET
eblip-26016	25	9	“	"	PUNCT
eblip-26016	25	10	typical	typical	ADJ
eblip-26016	25	11	week	week	NOUN
eblip-26016	25	12	”	"	PUNCT
eblip-26016	25	13	mode	mode	NOUN
eblip-26016	25	14	of	of	ADP
eblip-26016	25	15	counting	count	VERB
eblip-26016	25	16	reference	reference	NOUN
eblip-26016	25	17	questions	question	NOUN
eblip-26016	25	18	,	,	PUNCT
eblip-26016	25	19	in	in	ADP
eblip-26016	25	20	august	august	PROPN
eblip-26016	25	21	2013	2013	NUM
eblip-26016	25	22	we	we	PRON
eblip-26016	25	23	had	have	AUX
eblip-26016	25	24	switched	switch	VERB
eblip-26016	25	25	to	to	ADP
eblip-26016	25	26	a	a	DET
eblip-26016	25	27	locally	locally	ADV
eblip-26016	25	28	-	-	PUNCT
eblip-26016	25	29	developed	develop	VERB
eblip-26016	25	30	,	,	PUNCT
eblip-26016	25	31	simple	simple	ADJ
eblip-26016	25	32	means	mean	NOUN
eblip-26016	25	33	of	of	ADP
eblip-26016	25	34	counting	count	VERB
eblip-26016	25	35	every	every	DET
eblip-26016	25	36	reference	reference	NOUN
eblip-26016	25	37	transaction	transaction	NOUN
eblip-26016	25	38	.	.	PUNCT
eblip-26016	26	1	this	this	PRON
eblip-26016	26	2	was	be	AUX
eblip-26016	26	3	developed	develop	VERB
eblip-26016	26	4	primarily	primarily	ADV
eblip-26016	26	5	as	as	ADP
eblip-26016	26	6	a	a	DET
eblip-26016	26	7	means	means	NOUN
eblip-26016	26	8	to	to	PART
eblip-26016	26	9	evaluate	evaluate	VERB
eblip-26016	26	10	how	how	SCONJ
eblip-26016	26	11	fully	fully	ADV
eblip-26016	26	12	to	to	PART
eblip-26016	26	13	staff	staff	VERB
eblip-26016	26	14	the	the	DET
eblip-26016	26	15	reference	reference	NOUN
eblip-26016	26	16	desk	desk	NOUN
eblip-26016	26	17	,	,	PUNCT
eblip-26016	26	18	but	but	CCONJ
eblip-26016	26	19	it	it	PRON
eblip-26016	26	20	also	also	ADV
eblip-26016	26	21	allowed	allow	VERB
eblip-26016	26	22	us	we	PRON
eblip-26016	26	23	to	to	PART
eblip-26016	26	24	see	see	VERB
eblip-26016	26	25	what	what	PRON
eblip-26016	26	26	kinds	kind	NOUN
eblip-26016	26	27	of	of	ADP
eblip-26016	26	28	questions	question	NOUN
eblip-26016	26	29	we	we	PRON
eblip-26016	26	30	were	be	AUX
eblip-26016	26	31	getting	get	VERB
eblip-26016	26	32	and	and	CCONJ
eblip-26016	26	33	other	other	ADJ
eblip-26016	26	34	trends	trend	NOUN
eblip-26016	26	35	.	.	PUNCT
eblip-26016	26	36	  	  	SPACE
eblip-26016	26	37	secondly	secondly	ADV
eblip-26016	26	38	,	,	PUNCT
eblip-26016	26	39	in	in	ADP
eblip-26016	26	40	september	september	PROPN
eblip-26016	26	41	2014	2014	NUM
eblip-26016	26	42	we	we	PRON
eblip-26016	26	43	re	re	VERB
eblip-26016	26	44	-	-	VERB
eblip-26016	26	45	instituted	institute	VERB
eblip-26016	26	46	a	a	DET
eblip-26016	26	47	chat	chat	NOUN
eblip-26016	26	48	reference	reference	NOUN
eblip-26016	26	49	service	service	NOUN
eblip-26016	26	50	using	use	VERB
eblip-26016	26	51	libraryh3lp	libraryh3lp	PROPN
eblip-26016	26	52	(	(	PUNCT
eblip-26016	26	53	nub	nub	PROPN
eblip-26016	26	54	games	game	NOUN
eblip-26016	26	55	https://libraryh3lp.com/	https://libraryh3lp.com/	NUM
eblip-26016	26	56	)	)	PUNCT
eblip-26016	26	57	.	.	PUNCT
eblip-26016	27	1	the	the	DET
eblip-26016	27	2	sealy	sealy	PROPN
eblip-26016	27	3	library	library	PROPN
eblip-26016	27	4	had	have	AUX
eblip-26016	27	5	previously	previously	ADV
eblip-26016	27	6	used	use	VERB
eblip-26016	27	7	questionpoint	questionpoint	NOUN
eblip-26016	27	8	(	(	PUNCT
eblip-26016	27	9	oclc	oclc	PROPN
eblip-26016	27	10	http://www.questionpoint.org/	http://www.questionpoint.org/	X
eblip-26016	27	11	)	)	PUNCT
eblip-26016	27	12	,	,	PUNCT
eblip-26016	27	13	but	but	CCONJ
eblip-26016	27	14	dropped	drop	VERB
eblip-26016	27	15	the	the	DET
eblip-26016	27	16	service	service	NOUN
eblip-26016	27	17	after	after	ADP
eblip-26016	27	18	concluding	conclude	VERB
eblip-26016	27	19	that	that	SCONJ
eblip-26016	27	20	it	it	PRON
eblip-26016	27	21	provided	provide	VERB
eblip-26016	27	22	insufficient	insufficient	ADJ
eblip-26016	27	23	benefits	benefit	NOUN
eblip-26016	27	24	to	to	ADP
eblip-26016	27	25	our	our	PRON
eblip-26016	27	26	students	student	NOUN
eblip-26016	27	27	.	.	PUNCT
eblip-26016	28	1	for	for	ADP
eblip-26016	28	2	the	the	DET
eblip-26016	28	3	previous	previous	ADJ
eblip-26016	28	4	few	few	ADJ
eblip-26016	28	5	years	year	NOUN
eblip-26016	28	6	we	we	PRON
eblip-26016	28	7	had	have	AUX
eblip-26016	28	8	been	be	AUX
eblip-26016	28	9	relying	rely	VERB
eblip-26016	28	10	on	on	ADP
eblip-26016	28	11	email	email	NOUN
eblip-26016	28	12	reference	reference	NOUN
eblip-26016	28	13	and	and	CCONJ
eblip-26016	28	14	infrequently	infrequently	ADV
eblip-26016	28	15	-	-	PUNCT
eblip-26016	28	16	used	use	VERB
eblip-26016	28	17	texting	texting	NOUN
eblip-26016	28	18	to	to	PART
eblip-26016	28	19	service	service	VERB
eblip-26016	28	20	off	off	ADP
eblip-26016	28	21	-	-	PUNCT
eblip-26016	28	22	campus	campus	NOUN
eblip-26016	28	23	users	user	NOUN
eblip-26016	28	24	.	.	PUNCT
eblip-26016	29	1	after	after	ADP
eblip-26016	29	2	our	our	PRON
eblip-26016	29	3	disappointment	disappointment	NOUN
eblip-26016	29	4	with	with	ADP
eblip-26016	29	5	the	the	DET
eblip-26016	29	6	earlier	early	ADJ
eblip-26016	29	7	chat	chat	NOUN
eblip-26016	29	8	experience	experience	NOUN
eblip-26016	29	9	,	,	PUNCT
eblip-26016	29	10	the	the	DET
eblip-26016	29	11	new	new	ADJ
eblip-26016	29	12	chat	chat	NOUN
eblip-26016	29	13	service	service	NOUN
eblip-26016	29	14	was	be	AUX
eblip-26016	29	15	launched	launch	VERB
eblip-26016	29	16	with	with	ADP
eblip-26016	29	17	muted	muted	ADJ
eblip-26016	29	18	expectations	expectation	NOUN
eblip-26016	29	19	but	but	CCONJ
eblip-26016	29	20	a	a	DET
eblip-26016	29	21	desire	desire	NOUN
eblip-26016	29	22	to	to	PART
eblip-26016	29	23	provide	provide	VERB
eblip-26016	29	24	online	online	ADJ
eblip-26016	29	25	reference	reference	NOUN
eblip-26016	29	26	service	service	NOUN
eblip-26016	29	27	to	to	ADP
eblip-26016	29	28	students	student	NOUN
eblip-26016	29	29	in	in	ADP
eblip-26016	29	30	john	john	PROPN
eblip-26016	29	31	jay	jay	PROPN
eblip-26016	29	32	’s	’s	PART
eblip-26016	29	33	first	first	ADJ
eblip-26016	29	34	online	online	PROPN
eblip-26016	29	35	master	master	NOUN
eblip-26016	29	36	’s	’s	NOUN
eblip-26016	29	37	degree	degree	NOUN
eblip-26016	29	38	program	program	NOUN
eblip-26016	29	39	,	,	PUNCT
eblip-26016	29	40	which	which	PRON
eblip-26016	29	41	also	also	ADV
eblip-26016	29	42	started	start	VERB
eblip-26016	29	43	in	in	ADP
eblip-26016	29	44	september	september	PROPN
eblip-26016	29	45	2014	2014	NUM
eblip-26016	29	46	.	.	PUNCT
eblip-26016	30	1	we	we	PRON
eblip-26016	30	2	were	be	AUX
eblip-26016	30	3	able	able	ADJ
eblip-26016	30	4	to	to	PART
eblip-26016	30	5	provide	provide	VERB
eblip-26016	30	6	the	the	DET
eblip-26016	30	7	new	new	ADJ
eblip-26016	30	8	service	service	NOUN
eblip-26016	30	9	during	during	ADP
eblip-26016	30	10	peak	peak	ADJ
eblip-26016	30	11	hours	hour	NOUN
eblip-26016	30	12	of	of	ADP
eblip-26016	30	13	reference	reference	NOUN
eblip-26016	30	14	desk	desk	NOUN
eblip-26016	30	15	use	use	NOUN
eblip-26016	30	16	,	,	PUNCT
eblip-26016	30	17	from	from	ADP
eblip-26016	30	18	monday	monday	PROPN
eblip-26016	30	19	-	-	PUNCT
eblip-26016	30	20	thursday	thursday	PROPN
eblip-26016	30	21	,	,	PUNCT
eblip-26016	30	22	11:00a.m	11:00a.m	NUM
eblip-26016	30	23	.	.	PUNCT
eblip-26016	31	1	–	–	PUNCT
eblip-26016	31	2	5:00p.m	5:00p.m	NUM
eblip-26016	31	3	.	.	PUNCT
eblip-26016	32	1	we	we	PRON
eblip-26016	32	2	announced	announce	VERB
eblip-26016	32	3	the	the	DET
eblip-26016	32	4	new	new	ADJ
eblip-26016	32	5	service	service	NOUN
eblip-26016	32	6	in	in	ADP
eblip-26016	32	7	our	our	PRON
eblip-26016	32	8	library	library	NOUN
eblip-26016	32	9	news	news	NOUN
eblip-26016	32	10	blog	blog	NOUN
eblip-26016	32	11	,	,	PUNCT
eblip-26016	32	12	and	and	CCONJ
eblip-26016	32	13	added	add	VERB
eblip-26016	32	14	a	a	DET
eblip-26016	32	15	chat	chat	NOUN
eblip-26016	32	16	widget	widget	NOUN
eblip-26016	32	17	to	to	ADP
eblip-26016	32	18	both	both	DET
eblip-26016	32	19	the	the	DET
eblip-26016	32	20	library	library	NOUN
eblip-26016	32	21	home	home	NOUN
eblip-26016	32	22	page	page	NOUN
eblip-26016	32	23	and	and	CCONJ
eblip-26016	32	24	to	to	ADP
eblip-26016	32	25	the	the	DET
eblip-26016	32	26	“	"	PUNCT
eblip-26016	32	27	ask	ask	VERB
eblip-26016	32	28	a	a	DET
eblip-26016	32	29	librarian	librarian	ADJ
eblip-26016	32	30	”	"	PUNCT
eblip-26016	32	31	page	page	NOUN
eblip-26016	32	32	.	.	PUNCT
eblip-26016	33	1	otherwise	otherwise	ADV
eblip-26016	33	2	we	we	PRON
eblip-26016	33	3	did	do	AUX
eblip-26016	33	4	not	not	PART
eblip-26016	33	5	publicize	publicize	VERB
eblip-26016	33	6	the	the	DET
eblip-26016	33	7	service	service	NOUN
eblip-26016	33	8	.	.	PUNCT
eblip-26016	34	1	libraryh3lp	libraryh3lp	PROPN
eblip-26016	34	2	provides	provide	VERB
eblip-26016	34	3	excellent	excellent	ADJ
eblip-26016	34	4	statistics	statistic	NOUN
eblip-26016	34	5	on	on	ADP
eblip-26016	34	6	duration	duration	NOUN
eblip-26016	34	7	of	of	ADP
eblip-26016	34	8	chat	chat	PROPN
eblip-26016	34	9	,	,	PUNCT
eblip-26016	34	10	ip	ip	ADJ
eblip-26016	34	11	address	address	NOUN
eblip-26016	34	12	of	of	ADP
eblip-26016	34	13	questioner	questioner	NOUN
eblip-26016	34	14	,	,	PUNCT
eblip-26016	34	15	and	and	CCONJ
eblip-26016	34	16	url	url	X
eblip-26016	34	17	of	of	ADP
eblip-26016	34	18	the	the	DET
eblip-26016	34	19	page	page	NOUN
eblip-26016	34	20	where	where	SCONJ
eblip-26016	34	21	the	the	DET
eblip-26016	34	22	chat	chat	NOUN
eblip-26016	34	23	initiated	initiate	VERB
eblip-26016	34	24	.	.	PUNCT
eblip-26016	34	25	    	    	SPACE
eblip-26016	35	1	looking	look	VERB
eblip-26016	35	2	at	at	ADP
eblip-26016	35	3	reference	reference	NOUN
eblip-26016	35	4	statistics	statistic	NOUN
eblip-26016	35	5	in	in	ADP
eblip-26016	35	6	isolation	isolation	NOUN
eblip-26016	35	7	,	,	PUNCT
eblip-26016	35	8	however	however	ADV
eblip-26016	35	9	,	,	PUNCT
eblip-26016	35	10	would	would	AUX
eblip-26016	35	11	not	not	PART
eblip-26016	35	12	necessarily	necessarily	ADV
eblip-26016	35	13	provide	provide	VERB
eblip-26016	35	14	a	a	DET
eblip-26016	35	15	complete	complete	ADJ
eblip-26016	35	16	picture	picture	NOUN
eblip-26016	35	17	.	.	PUNCT
eblip-26016	36	1	the	the	DET
eblip-26016	36	2	number	number	NOUN
eblip-26016	36	3	of	of	ADP
eblip-26016	36	4	reference	reference	NOUN
eblip-26016	36	5	questions	question	NOUN
eblip-26016	36	6	asked	ask	VERB
eblip-26016	36	7	is	be	AUX
eblip-26016	36	8	also	also	ADV
eblip-26016	36	9	related	relate	VERB
eblip-26016	36	10	to	to	ADP
eblip-26016	36	11	the	the	DET
eblip-26016	36	12	number	number	NOUN
eblip-26016	36	13	of	of	ADP
eblip-26016	36	14	fte	fte	NOUN
eblip-26016	36	15	students	student	NOUN
eblip-26016	36	16	,	,	PUNCT
eblip-26016	36	17	the	the	DET
eblip-26016	36	18	number	number	NOUN
eblip-26016	36	19	of	of	ADP
eblip-26016	36	20	classes	class	NOUN
eblip-26016	36	21	we	we	PRON
eblip-26016	36	22	teach	teach	VERB
eblip-26016	36	23	(	(	PUNCT
eblip-26016	36	24	since	since	SCONJ
eblip-26016	36	25	those	those	DET
eblip-26016	36	26	students	student	NOUN
eblip-26016	36	27	tend	tend	VERB
eblip-26016	36	28	to	to	PART
eblip-26016	36	29	be	be	AUX
eblip-26016	36	30	heavy	heavy	ADJ
eblip-26016	36	31	library	library	ADJ
eblip-26016	36	32	users	user	NOUN
eblip-26016	36	33	)	)	PUNCT
eblip-26016	36	34	,	,	PUNCT
eblip-26016	36	35	and	and	CCONJ
eblip-26016	36	36	the	the	DET
eblip-26016	36	37	number	number	NOUN
eblip-26016	36	38	of	of	ADP
eblip-26016	36	39	students	student	NOUN
eblip-26016	36	40	entering	enter	VERB
eblip-26016	36	41	the	the	DET
eblip-26016	36	42	library	library	NOUN
eblip-26016	36	43	,	,	PUNCT
eblip-26016	36	44	among	among	ADP
eblip-26016	36	45	other	other	ADJ
eblip-26016	36	46	things	thing	NOUN
eblip-26016	36	47	,	,	PUNCT
eblip-26016	36	48	so	so	ADV
eblip-26016	36	49	we	we	PRON
eblip-26016	36	50	needed	need	VERB
eblip-26016	36	51	to	to	PART
eblip-26016	36	52	look	look	VERB
eblip-26016	36	53	at	at	ADP
eblip-26016	36	54	reference	reference	NOUN
eblip-26016	36	55	questions	question	NOUN
eblip-26016	36	56	in	in	ADP
eblip-26016	36	57	relation	relation	NOUN
eblip-26016	36	58	to	to	ADP
eblip-26016	36	59	the	the	DET
eblip-26016	36	60	other	other	ADJ
eblip-26016	36	61	statistics	statistic	NOUN
eblip-26016	36	62	we	we	PRON
eblip-26016	36	63	keep	keep	VERB
eblip-26016	36	64	.	.	PUNCT
eblip-26016	36	65	    	    	SPACE
eblip-26016	37	1	implementation	implementation	NOUN
eblip-26016	37	2	  	  	SPACE
eblip-26016	37	3	we	we	PRON
eblip-26016	37	4	took	take	VERB
eblip-26016	37	5	several	several	ADJ
eblip-26016	37	6	steps	step	NOUN
eblip-26016	37	7	to	to	PART
eblip-26016	37	8	try	try	VERB
eblip-26016	37	9	to	to	PART
eblip-26016	37	10	encourage	encourage	VERB
eblip-26016	37	11	the	the	DET
eblip-26016	37	12	asking	asking	NOUN
eblip-26016	37	13	of	of	ADP
eblip-26016	37	14	more	more	ADJ
eblip-26016	37	15	reference	reference	NOUN
eblip-26016	37	16	questions	question	NOUN
eblip-26016	37	17	.	.	PUNCT
eblip-26016	37	18	  	  	SPACE
eblip-26016	37	19	to	to	PART
eblip-26016	37	20	increase	increase	VERB
eblip-26016	37	21	in	in	ADP
eblip-26016	37	22	-	-	PUNCT
eblip-26016	37	23	person	person	NOUN
eblip-26016	37	24	reference	reference	NOUN
eblip-26016	37	25	:	:	PUNCT
eblip-26016	37	26	  	  	SPACE
eblip-26016	37	27	signage	signage	NOUN
eblip-26016	37	28	identifying	identify	VERB
eblip-26016	37	29	the	the	DET
eblip-26016	37	30	reference	reference	NOUN
eblip-26016	37	31	desk	desk	NOUN
eblip-26016	37	32	was	be	AUX
eblip-26016	37	33	reviewed	review	VERB
eblip-26016	37	34	and	and	CCONJ
eblip-26016	37	35	improved	improved	ADJ
eblip-26016	37	36	reference	reference	NOUN
eblip-26016	37	37	librarians	librarian	NOUN
eblip-26016	37	38	were	be	AUX
eblip-26016	37	39	encouraged	encourage	VERB
eblip-26016	37	40	get	get	VERB
eblip-26016	37	41	up	up	ADP
eblip-26016	37	42	from	from	ADP
eblip-26016	37	43	behind	behind	ADP
eblip-26016	37	44	the	the	DET
eblip-26016	37	45	desk	desk	NOUN
eblip-26016	37	46	and	and	CCONJ
eblip-26016	37	47	walk	walk	VERB
eblip-26016	37	48	around	around	ADV
eblip-26016	37	49	to	to	PART
eblip-26016	37	50	be	be	AUX
eblip-26016	37	51	more	more	ADV
eblip-26016	37	52	approachable	approachable	ADJ
eblip-26016	37	53	reference	reference	NOUN
eblip-26016	37	54	librarians	librarian	NOUN
eblip-26016	37	55	were	be	AUX
eblip-26016	37	56	encouraged	encourage	VERB
eblip-26016	37	57	to	to	PART
eblip-26016	37	58	actively	actively	ADV
eblip-26016	37	59	approach	approach	VERB
eblip-26016	37	60	students	student	NOUN
eblip-26016	37	61	who	who	PRON
eblip-26016	37	62	looked	look	VERB
eblip-26016	37	63	like	like	SCONJ
eblip-26016	37	64	they	they	PRON
eblip-26016	37	65	might	might	AUX
eblip-26016	37	66	need	need	VERB
eblip-26016	37	67	help	help	VERB
eblip-26016	37	68	student	student	NOUN
eblip-26016	37	69	staff	staff	NOUN
eblip-26016	37	70	at	at	ADP
eblip-26016	37	71	the	the	DET
eblip-26016	37	72	circulation	circulation	NOUN
eblip-26016	37	73	,	,	PUNCT
eblip-26016	37	74	reserve	reserve	NOUN
eblip-26016	37	75	,	,	PUNCT
eblip-26016	37	76	and	and	CCONJ
eblip-26016	37	77	library	library	NOUN
eblip-26016	37	78	computer	computer	NOUN
eblip-26016	37	79	lab	lab	NOUN
eblip-26016	37	80	desks	desk	NOUN
eblip-26016	37	81	were	be	AUX
eblip-26016	37	82	reminded	remind	VERB
eblip-26016	37	83	to	to	PART
eblip-26016	37	84	refer	refer	VERB
eblip-26016	37	85	patrons	patron	NOUN
eblip-26016	37	86	needing	need	VERB
eblip-26016	37	87	help	help	NOUN
eblip-26016	37	88	to	to	ADP
eblip-26016	37	89	the	the	DET
eblip-26016	37	90	reference	reference	NOUN
eblip-26016	37	91	desk	desk	NOUN
eblip-26016	37	92	  	  	SPACE
eblip-26016	37	93	to	to	PART
eblip-26016	37	94	increase	increase	VERB
eblip-26016	37	95	chat	chat	NOUN
eblip-26016	37	96	reference	reference	NOUN
eblip-26016	37	97	,	,	PUNCT
eblip-26016	37	98	we	we	PRON
eblip-26016	37	99	:	:	PUNCT
eblip-26016	37	100	  	  	SPACE
eblip-26016	37	101	added	add	VERB
eblip-26016	37	102	four	four	NUM
eblip-26016	37	103	chat	chat	NOUN
eblip-26016	37	104	hours	hour	NOUN
eblip-26016	37	105	per	per	ADP
eblip-26016	37	106	week	week	NOUN
eblip-26016	37	107	,	,	PUNCT
eblip-26016	37	108	from	from	ADP
eblip-26016	37	109	5:00p.m	5:00p.m	PROPN
eblip-26016	37	110	.	.	PUNCT
eblip-26016	38	1	to	to	ADP
eblip-26016	38	2	6:00p.m	6:00p.m	PROPN
eblip-26016	38	3	.	.	PUNCT
eblip-26016	39	1	monday	monday	PROPN
eblip-26016	39	2	-	-	PUNCT
eblip-26016	39	3	thursday	thursday	PROPN
eblip-26016	39	4	added	add	VERB
eblip-26016	39	5	a	a	DET
eblip-26016	39	6	chat	chat	NOUN
eblip-26016	39	7	widget	widget	NOUN
eblip-26016	39	8	to	to	ADP
eblip-26016	39	9	our	our	PRON
eblip-26016	39	10	ezproxy	ezproxy	ADJ
eblip-26016	39	11	login	login	NOUN
eblip-26016	39	12	error	error	NOUN
eblip-26016	39	13	page	page	NOUN
eblip-26016	39	14	added	add	VERB
eblip-26016	39	15	a	a	DET
eblip-26016	39	16	chat	chat	NOUN
eblip-26016	39	17	widget	widget	NOUN
eblip-26016	39	18	to	to	ADP
eblip-26016	39	19	the	the	DET
eblip-26016	39	20	results	result	NOUN
eblip-26016	39	21	page	page	NOUN
eblip-26016	39	22	in	in	ADP
eblip-26016	39	23	all	all	PRON
eblip-26016	39	24	our	our	PRON
eblip-26016	39	25	ebscohost	ebscohost	NOUN
eblip-26016	39	26	databases	database	NOUN
eblip-26016	39	27	added	add	VERB
eblip-26016	39	28	a	a	DET
eblip-26016	39	29	link	link	NOUN
eblip-26016	39	30	to	to	ADP
eblip-26016	39	31	our	our	PRON
eblip-26016	39	32	“	"	PUNCT
eblip-26016	39	33	ask	ask	VERB
eblip-26016	39	34	a	a	DET
eblip-26016	39	35	librarian	librarian	ADJ
eblip-26016	39	36	”	"	PUNCT
eblip-26016	39	37	web	web	NOUN
eblip-26016	39	38	page	page	NOUN
eblip-26016	39	39	(	(	PUNCT
eblip-26016	39	40	where	where	SCONJ
eblip-26016	39	41	a	a	DET
eblip-26016	39	42	chat	chat	NOUN
eblip-26016	39	43	widget	widget	NOUN
eblip-26016	39	44	is	be	AUX
eblip-26016	39	45	located	locate	VERB
eblip-26016	39	46	)	)	PUNCT
eblip-26016	39	47	on	on	ADP
eblip-26016	39	48	proquest	proquest	PROPN
eblip-26016	39	49	databases	database	NOUN
eblip-26016	39	50	added	add	VERB
eblip-26016	39	51	a	a	DET
eblip-26016	39	52	chat	chat	NOUN
eblip-26016	39	53	widget	widget	NOUN
eblip-26016	39	54	to	to	ADP
eblip-26016	39	55	some	some	PRON
eblip-26016	39	56	of	of	ADP
eblip-26016	39	57	our	our	PRON
eblip-26016	39	58	libguides	libguide	NOUN
eblip-26016	39	59	  	  	SPACE
eblip-26016	39	60	outcome	outcome	VERB
eblip-26016	39	61	  	  	SPACE
eblip-26016	39	62	a	a	DET
eblip-26016	39	63	review	review	NOUN
eblip-26016	39	64	of	of	ADP
eblip-26016	39	65	reference	reference	NOUN
eblip-26016	39	66	statistics	statistic	NOUN
eblip-26016	39	67	at	at	ADP
eblip-26016	39	68	the	the	DET
eblip-26016	39	69	end	end	NOUN
eblip-26016	39	70	of	of	ADP
eblip-26016	39	71	the	the	DET
eblip-26016	39	72	spring	spring	NOUN
eblip-26016	39	73	2015	2015	NUM
eblip-26016	39	74	semester[i	semester[i	NOUN
eblip-26016	39	75	]	]	PUNCT
eblip-26016	39	76	indicated	indicate	VERB
eblip-26016	39	77	that	that	SCONJ
eblip-26016	39	78	our	our	PRON
eblip-26016	39	79	interventions	intervention	NOUN
eblip-26016	39	80	were	be	AUX
eblip-26016	39	81	successful	successful	ADJ
eblip-26016	39	82	(	(	PUNCT
eblip-26016	39	83	table	table	NOUN
eblip-26016	39	84	1	1	NUM
eblip-26016	39	85	)	)	PUNCT
eblip-26016	39	86	.	.	PUNCT
eblip-26016	39	87	  	  	SPACE
eblip-26016	39	88	without	without	ADP
eblip-26016	39	89	implementing	implement	VERB
eblip-26016	39	90	our	our	PRON
eblip-26016	39	91	chat	chat	PROPN
eblip-26016	39	92	reference	reference	NOUN
eblip-26016	39	93	service	service	NOUN
eblip-26016	39	94	in	in	ADP
eblip-26016	39	95	fall	fall	NOUN
eblip-26016	39	96	2014	2014	NUM
eblip-26016	39	97	,	,	PUNCT
eblip-26016	39	98	total	total	ADJ
eblip-26016	39	99	reference	reference	NOUN
eblip-26016	39	100	questions	question	NOUN
eblip-26016	39	101	asked	ask	VERB
eblip-26016	39	102	from	from	ADP
eblip-26016	39	103	fall	fall	NOUN
eblip-26016	39	104	2013	2013	NUM
eblip-26016	39	105	to	to	PART
eblip-26016	39	106	fall	fall	VERB
eblip-26016	39	107	2014	2014	NUM
eblip-26016	39	108	would	would	AUX
eblip-26016	39	109	have	have	AUX
eblip-26016	39	110	continued	continue	VERB
eblip-26016	39	111	their	their	PRON
eblip-26016	39	112	long	long	ADJ
eblip-26016	39	113	-	-	PUNCT
eblip-26016	39	114	term	term	NOUN
eblip-26016	39	115	decline	decline	NOUN
eblip-26016	39	116	;	;	PUNCT
eblip-26016	39	117	the	the	DET
eblip-26016	39	118	addition	addition	NOUN
eblip-26016	39	119	of	of	ADP
eblip-26016	39	120	chat	chat	NOUN
eblip-26016	39	121	reference	reference	NOUN
eblip-26016	39	122	reversed	reverse	VERB
eblip-26016	39	123	that	that	SCONJ
eblip-26016	39	124	by	by	ADP
eblip-26016	39	125	a	a	DET
eblip-26016	39	126	very	very	ADV
eblip-26016	39	127	modest	modest	ADJ
eblip-26016	39	128	.96	.96	NUM
eblip-26016	39	129	%	%	NOUN
eblip-26016	39	130	.	.	PUNCT
eblip-26016	40	1	however	however	ADV
eblip-26016	40	2	,	,	PUNCT
eblip-26016	40	3	we	we	PRON
eblip-26016	40	4	took	take	VERB
eblip-26016	40	5	more	more	ADV
eblip-26016	40	6	aggressive	aggressive	ADJ
eblip-26016	40	7	steps	step	NOUN
eblip-26016	40	8	for	for	ADP
eblip-26016	40	9	spring	spring	NOUN
eblip-26016	40	10	2016	2016	NUM
eblip-26016	40	11	(	(	PUNCT
eblip-26016	40	12	discussed	discuss	VERB
eblip-26016	40	13	above	above	ADV
eblip-26016	40	14	)	)	PUNCT
eblip-26016	40	15	and	and	CCONJ
eblip-26016	40	16	the	the	DET
eblip-26016	40	17	number	number	NOUN
eblip-26016	40	18	of	of	ADP
eblip-26016	40	19	reference	reference	NOUN
eblip-26016	40	20	questions	question	NOUN
eblip-26016	40	21	asked	ask	VERB
eblip-26016	40	22	increased	increase	VERB
eblip-26016	40	23	  	  	SPACE
eblip-26016	40	24	by	by	ADP
eblip-26016	40	25	nearly	nearly	ADV
eblip-26016	40	26	11	11	NUM
eblip-26016	40	27	%	%	NOUN
eblip-26016	40	28	compared	compare	VERB
eblip-26016	40	29	to	to	ADP
eblip-26016	40	30	the	the	DET
eblip-26016	40	31	previous	previous	ADJ
eblip-26016	40	32	spring	spring	NOUN
eblip-26016	40	33	.	.	PUNCT
eblip-26016	41	1	even	even	ADV
eblip-26016	41	2	without	without	ADP
eblip-26016	41	3	the	the	DET
eblip-26016	41	4	chat	chat	PROPN
eblip-26016	41	5	service	service	NOUN
eblip-26016	41	6	,	,	PUNCT
eblip-26016	41	7	the	the	DET
eblip-26016	41	8	increase	increase	NOUN
eblip-26016	41	9	would	would	AUX
eblip-26016	41	10	have	have	AUX
eblip-26016	41	11	been	be	AUX
eblip-26016	41	12	a	a	DET
eblip-26016	41	13	respectable	respectable	ADJ
eblip-26016	41	14	5	5	NUM
eblip-26016	41	15	%	%	NOUN
eblip-26016	41	16	.	.	PUNCT
eblip-26016	41	17	  	  	SPACE
eblip-26016	42	1	a	a	DET
eblip-26016	42	2	look	look	NOUN
eblip-26016	42	3	at	at	ADP
eblip-26016	42	4	the	the	DET
eblip-26016	42	5	other	other	ADJ
eblip-26016	42	6	statistics	statistic	NOUN
eblip-26016	42	7	we	we	PRON
eblip-26016	42	8	keep	keep	VERB
eblip-26016	42	9	indicated	indicate	VERB
eblip-26016	42	10	that	that	SCONJ
eblip-26016	42	11	such	such	DET
eblip-26016	42	12	an	an	DET
eblip-26016	42	13	unexpected	unexpected	ADJ
eblip-26016	42	14	increase	increase	NOUN
eblip-26016	42	15	in	in	ADP
eblip-26016	42	16	usage	usage	NOUN
eblip-26016	42	17	was	be	AUX
eblip-26016	42	18	not	not	PART
eblip-26016	42	19	reflected	reflect	VERB
eblip-26016	42	20	elsewhere	elsewhere	ADV
eblip-26016	42	21	(	(	PUNCT
eblip-26016	42	22	figure	figure	NOUN
eblip-26016	42	23	2	2	NUM
eblip-26016	42	24	)	)	PUNCT
eblip-26016	42	25	.	.	PUNCT
eblip-26016	42	26	  	  	SPACE
eblip-26016	42	27	from	from	ADP
eblip-26016	42	28	spring	spring	NOUN
eblip-26016	42	29	2014	2014	NUM
eblip-26016	42	30	to	to	ADP
eblip-26016	42	31	spring	spring	NOUN
eblip-26016	42	32	2015	2015	NUM
eblip-26016	42	33	there	there	PRON
eblip-26016	42	34	was	be	VERB
eblip-26016	42	35	actually	actually	ADV
eblip-26016	42	36	a	a	DET
eblip-26016	42	37	small	small	ADJ
eblip-26016	42	38	decrease	decrease	NOUN
eblip-26016	42	39	in	in	ADP
eblip-26016	42	40	the	the	DET
eblip-26016	42	41	number	number	NOUN
eblip-26016	42	42	of	of	ADP
eblip-26016	42	43	students	student	NOUN
eblip-26016	42	44	at	at	ADP
eblip-26016	42	45	john	john	PROPN
eblip-26016	42	46	jay	jay	PROPN
eblip-26016	42	47	.	.	PUNCT
eblip-26016	43	1	there	there	PRON
eblip-26016	43	2	was	be	VERB
eblip-26016	43	3	a	a	DET
eblip-26016	43	4	sharp	sharp	ADJ
eblip-26016	43	5	decline	decline	NOUN
eblip-26016	43	6	in	in	ADP
eblip-26016	43	7	the	the	DET
eblip-26016	43	8	number	number	NOUN
eblip-26016	43	9	of	of	ADP
eblip-26016	43	10	library	library	ADJ
eblip-26016	43	11	instruction	instruction	NOUN
eblip-26016	43	12	classes	class	NOUN
eblip-26016	43	13	taught	teach	VERB
eblip-26016	43	14	,	,	PUNCT
eblip-26016	43	15	the	the	DET
eblip-26016	43	16	usual	usual	ADJ
eblip-26016	43	17	driver	driver	NOUN
eblip-26016	43	18	of	of	ADP
eblip-26016	43	19	students	student	NOUN
eblip-26016	43	20	to	to	ADP
eblip-26016	43	21	the	the	DET
eblip-26016	43	22	reference	reference	NOUN
eblip-26016	43	23	desk	desk	NOUN
eblip-26016	43	24	.	.	PUNCT
eblip-26016	44	1	there	there	PRON
eblip-26016	44	2	was	be	VERB
eblip-26016	44	3	a	a	DET
eblip-26016	44	4	5	5	NUM
eblip-26016	44	5	%	%	NOUN
eblip-26016	44	6	increase	increase	NOUN
eblip-26016	44	7	in	in	ADP
eblip-26016	44	8	the	the	DET
eblip-26016	44	9	number	number	NOUN
eblip-26016	44	10	of	of	ADP
eblip-26016	44	11	users	user	NOUN
eblip-26016	44	12	passing	pass	VERB
eblip-26016	44	13	through	through	ADP
eblip-26016	44	14	our	our	PRON
eblip-26016	44	15	security	security	NOUN
eblip-26016	44	16	gates	gate	NOUN
eblip-26016	44	17	.	.	PUNCT
eblip-26016	45	1	however	however	ADV
eblip-26016	45	2	,	,	PUNCT
eblip-26016	45	3	in	in	ADP
eblip-26016	45	4	prior	prior	ADJ
eblip-26016	45	5	years	year	NOUN
eblip-26016	45	6	,	,	PUNCT
eblip-26016	45	7	when	when	SCONJ
eblip-26016	45	8	we	we	PRON
eblip-26016	45	9	used	use	VERB
eblip-26016	45	10	the	the	DET
eblip-26016	45	11	“	"	PUNCT
eblip-26016	45	12	typical	typical	ADJ
eblip-26016	45	13	week	week	NOUN
eblip-26016	45	14	”	"	PUNCT
eblip-26016	45	15	method	method	NOUN
eblip-26016	45	16	of	of	ADP
eblip-26016	45	17	estimating	estimate	VERB
eblip-26016	45	18	usage	usage	NOUN
eblip-26016	45	19	statistics	statistic	NOUN
eblip-26016	45	20	,	,	PUNCT
eblip-26016	45	21	there	there	PRON
eblip-26016	45	22	was	be	VERB
eblip-26016	45	23	little	little	ADJ
eblip-26016	45	24	relationship	relationship	NOUN
eblip-26016	45	25	between	between	ADP
eblip-26016	45	26	gate	gate	NOUN
eblip-26016	45	27	count	count	NOUN
eblip-26016	45	28	and	and	CCONJ
eblip-26016	45	29	reference	reference	NOUN
eblip-26016	45	30	questions	question	NOUN
eblip-26016	45	31	.	.	PUNCT
eblip-26016	46	1	in	in	ADP
eblip-26016	46	2	those	those	DET
eblip-26016	46	3	years	year	NOUN
eblip-26016	46	4	gate	gate	NOUN
eblip-26016	46	5	counts	count	NOUN
eblip-26016	46	6	went	go	VERB
eblip-26016	46	7	up	up	ADV
eblip-26016	46	8	and	and	CCONJ
eblip-26016	46	9	down	down	ADV
eblip-26016	46	10	,	,	PUNCT
eblip-26016	46	11	but	but	CCONJ
eblip-26016	46	12	reference	reference	NOUN
eblip-26016	46	13	questions	question	NOUN
eblip-26016	46	14	consistently	consistently	ADV
eblip-26016	46	15	dropped	drop	VERB
eblip-26016	46	16	.	.	PUNCT
eblip-26016	47	1	use	use	NOUN
eblip-26016	47	2	of	of	ADP
eblip-26016	47	3	our	our	PRON
eblip-26016	47	4	electronic	electronic	ADJ
eblip-26016	47	5	resources	resource	NOUN
eblip-26016	47	6	,	,	PUNCT
eblip-26016	47	7	as	as	SCONJ
eblip-26016	47	8	measured	measure	VERB
eblip-26016	47	9	by	by	ADP
eblip-26016	47	10	proxy	proxy	ADJ
eblip-26016	47	11	server	server	NOUN
eblip-26016	47	12	connections	connection	NOUN
eblip-26016	47	13	,	,	PUNCT
eblip-26016	47	14	showed	show	VERB
eblip-26016	47	15	a	a	DET
eblip-26016	47	16	much	much	ADV
eblip-26016	47	17	bigger	big	ADJ
eblip-26016	47	18	increase	increase	NOUN
eblip-26016	47	19	in	in	ADP
eblip-26016	47	20	fall	fall	NOUN
eblip-26016	47	21	than	than	ADP
eblip-26016	47	22	in	in	ADP
eblip-26016	47	23	spring	spring	NOUN
eblip-26016	47	24	.	.	PUNCT
eblip-26016	47	25	    	    	SPACE
eblip-26016	48	1	table	table	NOUN
eblip-26016	48	2	1	1	NUM
eblip-26016	48	3	change	change	NOUN
eblip-26016	48	4	in	in	ADP
eblip-26016	48	5	reference	reference	NOUN
eblip-26016	48	6	transactions	transaction	NOUN
eblip-26016	48	7	,	,	PUNCT
eblip-26016	48	8	2013/14	2013/14	NUM
eblip-26016	48	9	to	to	ADP
eblip-26016	48	10	2014/15	2014/15	NUM
eblip-26016	48	11	total	total	ADJ
eblip-26016	48	12	reference	reference	NOUN
eblip-26016	48	13	questions	question	NOUN
eblip-26016	48	14	chats	chat	NOUN
eblip-26016	48	15	total	total	VERB
eblip-26016	48	16	without	without	ADP
eblip-26016	48	17	chat	chat	NOUN
eblip-26016	48	18	change	change	NOUN
eblip-26016	48	19	with	with	ADP
eblip-26016	48	20	chat	chat	NOUN
eblip-26016	48	21	change	change	NOUN
eblip-26016	48	22	without	without	ADP
eblip-26016	48	23	chat	chat	NOUN
eblip-26016	48	24	fall	fall	NOUN
eblip-26016	48	25	2013	2013	NUM
eblip-26016	48	26	total	total	NOUN
eblip-26016	48	27	5744	5744	NUM
eblip-26016	48	28	5744	5744	NUM
eblip-26016	48	29	spring	spring	NOUN
eblip-26016	48	30	2014	2014	NUM
eblip-26016	48	31	total	total	NOUN
eblip-26016	48	32	4547	4547	NUM
eblip-26016	48	33	4547	4547	NUM
eblip-26016	48	34	fall	fall	NOUN
eblip-26016	48	35	2014	2014	NUM
eblip-26016	48	36	total	total	NOUN
eblip-26016	48	37	5799	5799	NUM
eblip-26016	48	38	167	167	NUM
eblip-26016	48	39	5632	5632	NUM
eblip-26016	48	40	spring	spring	NOUN
eblip-26016	48	41	2015	2015	NUM
eblip-26016	48	42	total	total	ADJ
eblip-26016	48	43	5040	5040	NUM
eblip-26016	48	44	250	250	NUM
eblip-26016	48	45	4790	4790	NUM
eblip-26016	48	46	change	change	NOUN
eblip-26016	48	47	fall	fall	NOUN
eblip-26016	48	48	2013	2013	NUM
eblip-26016	48	49	to	to	PART
eblip-26016	48	50	fall	fall	VERB
eblip-26016	48	51	2014	2014	NUM
eblip-26016	48	52	0.96	0.96	NUM
eblip-26016	48	53	%	%	NOUN
eblip-26016	48	54	-1.95	-1.95	NOUN
eblip-26016	48	55	%	%	NOUN
eblip-26016	48	56	change	change	NOUN
eblip-26016	48	57	spring	spring	NOUN
eblip-26016	48	58	2014	2014	NUM
eblip-26016	48	59	to	to	ADP
eblip-26016	48	60	spring	spring	NOUN
eblip-26016	48	61	2015	2015	NUM
eblip-26016	48	62	10.84	10.84	NUM
eblip-26016	48	63	%	%	NOUN
eblip-26016	48	64	5.34	5.34	NUM
eblip-26016	48	65	%	%	NOUN
eblip-26016	48	66	    	    	SPACE
eblip-26016	48	67	figure	figure	NOUN
eblip-26016	48	68	2	2	NUM
eblip-26016	48	69	change	change	NOUN
eblip-26016	48	70	in	in	ADP
eblip-26016	48	71	library	library	ADJ
eblip-26016	48	72	activity	activity	NOUN
eblip-26016	48	73	:	:	PUNCT
eblip-26016	48	74	by	by	ADP
eblip-26016	48	75	fall	fall	NOUN
eblip-26016	48	76	and	and	CCONJ
eblip-26016	48	77	spring	spring	NOUN
eblip-26016	48	78	semesters	semester	NOUN
eblip-26016	48	79	    	    	SPACE
eblip-26016	48	80	figure	figure	VERB
eblip-26016	48	81	3	3	NUM
eblip-26016	48	82	source	source	NOUN
eblip-26016	48	83	of	of	ADP
eblip-26016	48	84	web	web	NOUN
eblip-26016	48	85	chats	chat	NOUN
eblip-26016	48	86	:	:	PUNCT
eblip-26016	48	87	fall	fall	NOUN
eblip-26016	48	88	2014	2014	NUM
eblip-26016	48	89	,	,	PUNCT
eblip-26016	48	90	spring	spring	NOUN
eblip-26016	48	91	2015	2015	NUM
eblip-26016	48	92	    	    	SPACE
eblip-26016	48	93	reflection	reflection	NOUN
eblip-26016	48	94	  	  	SPACE
eblip-26016	48	95	the	the	DET
eblip-26016	48	96	effectiveness	effectiveness	NOUN
eblip-26016	48	97	of	of	ADP
eblip-26016	48	98	both	both	CCONJ
eblip-26016	48	99	our	our	PRON
eblip-26016	48	100	traditional	traditional	ADJ
eblip-26016	48	101	and	and	CCONJ
eblip-26016	48	102	our	our	PRON
eblip-26016	48	103	chat	chat	NOUN
eblip-26016	48	104	interventions	intervention	NOUN
eblip-26016	48	105	needed	need	VERB
eblip-26016	48	106	to	to	PART
eblip-26016	48	107	be	be	AUX
eblip-26016	48	108	examined	examine	VERB
eblip-26016	48	109	.	.	PUNCT
eblip-26016	49	1	the	the	DET
eblip-26016	49	2	chat	chat	NOUN
eblip-26016	49	3	question	question	NOUN
eblip-26016	49	4	was	be	AUX
eblip-26016	49	5	fairly	fairly	ADV
eblip-26016	49	6	easily	easily	ADV
eblip-26016	49	7	answered	answer	VERB
eblip-26016	49	8	by	by	ADP
eblip-26016	49	9	looking	look	VERB
eblip-26016	49	10	at	at	ADP
eblip-26016	49	11	the	the	DET
eblip-26016	49	12	source	source	NOUN
eblip-26016	49	13	of	of	ADP
eblip-26016	49	14	the	the	DET
eblip-26016	49	15	chats	chat	NOUN
eblip-26016	49	16	,	,	PUNCT
eblip-26016	49	17	as	as	SCONJ
eblip-26016	49	18	shown	show	VERB
eblip-26016	49	19	by	by	ADP
eblip-26016	49	20	our	our	PRON
eblip-26016	49	21	libraryh3lp	libraryh3lp	PROPN
eblip-26016	49	22	logs	log	NOUN
eblip-26016	49	23	(	(	PUNCT
eblip-26016	49	24	figure	figure	NOUN
eblip-26016	49	25	3	3	NUM
eblip-26016	49	26	)	)	PUNCT
eblip-26016	49	27	.	.	PUNCT
eblip-26016	49	28	  	  	SPACE
eblip-26016	50	1	whereas	whereas	SCONJ
eblip-26016	50	2	the	the	DET
eblip-26016	50	3	source	source	NOUN
eblip-26016	50	4	of	of	ADP
eblip-26016	50	5	over	over	ADP
eblip-26016	50	6	half	half	NOUN
eblip-26016	50	7	of	of	ADP
eblip-26016	50	8	our	our	PRON
eblip-26016	50	9	web	web	NOUN
eblip-26016	50	10	chat	chat	NOUN
eblip-26016	50	11	sessions	session	NOUN
eblip-26016	50	12	in	in	ADP
eblip-26016	50	13	the	the	DET
eblip-26016	50	14	fall	fall	NOUN
eblip-26016	50	15	was	be	AUX
eblip-26016	50	16	our	our	PRON
eblip-26016	50	17	home	home	NOUN
eblip-26016	50	18	page	page	NOUN
eblip-26016	50	19	,	,	PUNCT
eblip-26016	50	20	in	in	ADP
eblip-26016	50	21	the	the	DET
eblip-26016	50	22	spring	spring	NOUN
eblip-26016	50	23	,	,	PUNCT
eblip-26016	50	24	after	after	ADP
eblip-26016	50	25	adding	add	VERB
eblip-26016	50	26	additional	additional	ADJ
eblip-26016	50	27	chat	chat	NOUN
eblip-26016	50	28	access	access	NOUN
eblip-26016	50	29	points	point	NOUN
eblip-26016	50	30	,	,	PUNCT
eblip-26016	50	31	the	the	DET
eblip-26016	50	32	home	home	NOUN
eblip-26016	50	33	page	page	NOUN
eblip-26016	50	34	accounted	account	VERB
eblip-26016	50	35	for	for	ADP
eblip-26016	50	36	only	only	ADV
eblip-26016	50	37	26	26	NUM
eblip-26016	50	38	%	%	NOUN
eblip-26016	50	39	of	of	ADP
eblip-26016	50	40	our	our	PRON
eblip-26016	50	41	chats	chat	NOUN
eblip-26016	50	42	while	while	SCONJ
eblip-26016	50	43	43	43	NUM
eblip-26016	50	44	%	%	NOUN
eblip-26016	50	45	of	of	ADP
eblip-26016	50	46	our	our	PRON
eblip-26016	50	47	chats	chat	NOUN
eblip-26016	50	48	came	come	VERB
eblip-26016	50	49	from	from	ADP
eblip-26016	50	50	these	these	DET
eblip-26016	50	51	new	new	ADJ
eblip-26016	50	52	sources	source	NOUN
eblip-26016	50	53	.	.	PUNCT
eblip-26016	51	1	also	also	ADV
eblip-26016	51	2	,	,	PUNCT
eblip-26016	51	3	13	13	NUM
eblip-26016	51	4	%	%	NOUN
eblip-26016	51	5	of	of	ADP
eblip-26016	51	6	our	our	PRON
eblip-26016	51	7	chat	chat	NOUN
eblip-26016	51	8	sessions	session	NOUN
eblip-26016	51	9	came	come	VERB
eblip-26016	51	10	from	from	ADP
eblip-26016	51	11	the	the	DET
eblip-26016	51	12	hour	hour	NOUN
eblip-26016	51	13	added	add	VERB
eblip-26016	51	14	between	between	ADP
eblip-26016	51	15	5:00p.m	5:00p.m	PROPN
eblip-26016	51	16	.	.	PUNCT
eblip-26016	52	1	and	and	CCONJ
eblip-26016	52	2	6:00p.m	6:00p.m	NOUN
eblip-26016	52	3	.	.	PUNCT
eblip-26016	53	1	it	it	PRON
eblip-26016	53	2	should	should	AUX
eblip-26016	53	3	be	be	AUX
eblip-26016	53	4	noted	note	VERB
eblip-26016	53	5	that	that	SCONJ
eblip-26016	53	6	we	we	PRON
eblip-26016	53	7	did	do	AUX
eblip-26016	53	8	not	not	PART
eblip-26016	53	9	do	do	VERB
eblip-26016	53	10	any	any	DET
eblip-26016	53	11	additional	additional	ADJ
eblip-26016	53	12	publicizing	publicizing	NOUN
eblip-26016	53	13	of	of	ADP
eblip-26016	53	14	the	the	DET
eblip-26016	53	15	chat	chat	PROPN
eblip-26016	53	16	service	service	NOUN
eblip-26016	53	17	,	,	PUNCT
eblip-26016	53	18	although	although	SCONJ
eblip-26016	53	19	word	word	NOUN
eblip-26016	53	20	of	of	ADP
eblip-26016	53	21	mouth	mouth	NOUN
eblip-26016	53	22	and	and	CCONJ
eblip-26016	53	23	repeat	repeat	NOUN
eblip-26016	53	24	users	user	NOUN
eblip-26016	53	25	may	may	AUX
eblip-26016	53	26	account	account	VERB
eblip-26016	53	27	for	for	ADP
eblip-26016	53	28	some	some	PRON
eblip-26016	53	29	of	of	ADP
eblip-26016	53	30	the	the	DET
eblip-26016	53	31	increase	increase	NOUN
eblip-26016	53	32	.	.	PUNCT
eblip-26016	54	1	randomly	randomly	ADV
eblip-26016	54	2	selected	select	VERB
eblip-26016	54	3	chat	chat	NOUN
eblip-26016	54	4	transcripts	transcript	NOUN
eblip-26016	54	5	confirmed	confirm	VERB
eblip-26016	54	6	that	that	SCONJ
eblip-26016	54	7	the	the	DET
eblip-26016	54	8	questions	question	NOUN
eblip-26016	54	9	coming	come	VERB
eblip-26016	54	10	from	from	ADP
eblip-26016	54	11	ebscohost	ebscohost	NOUN
eblip-26016	54	12	were	be	AUX
eblip-26016	54	13	indeed	indeed	ADV
eblip-26016	54	14	questions	question	NOUN
eblip-26016	54	15	from	from	ADP
eblip-26016	54	16	users	user	NOUN
eblip-26016	54	17	confused	confuse	VERB
eblip-26016	54	18	about	about	ADP
eblip-26016	54	19	how	how	SCONJ
eblip-26016	54	20	to	to	PART
eblip-26016	54	21	search	search	VERB
eblip-26016	54	22	for	for	ADP
eblip-26016	54	23	information	information	NOUN
eblip-26016	54	24	,	,	PUNCT
eblip-26016	54	25	or	or	CCONJ
eblip-26016	54	26	how	how	SCONJ
eblip-26016	54	27	to	to	PART
eblip-26016	54	28	interpret	interpret	VERB
eblip-26016	54	29	what	what	PRON
eblip-26016	54	30	they	they	PRON
eblip-26016	54	31	were	be	AUX
eblip-26016	54	32	finding	find	VERB
eblip-26016	54	33	.	.	PUNCT
eblip-26016	55	1	this	this	DET
eblip-26016	55	2	insight	insight	NOUN
eblip-26016	55	3	,	,	PUNCT
eblip-26016	55	4	along	along	ADP
eblip-26016	55	5	with	with	ADP
eblip-26016	55	6	the	the	DET
eblip-26016	55	7	increased	increase	VERB
eblip-26016	55	8	usage	usage	NOUN
eblip-26016	55	9	,	,	PUNCT
eblip-26016	55	10	confirmed	confirm	VERB
eblip-26016	55	11	what	what	PRON
eblip-26016	55	12	we	we	PRON
eblip-26016	55	13	believed	believe	VERB
eblip-26016	55	14	to	to	PART
eblip-26016	55	15	be	be	AUX
eblip-26016	55	16	true	true	ADJ
eblip-26016	55	17	:	:	PUNCT
eblip-26016	55	18	that	that	SCONJ
eblip-26016	55	19	we	we	PRON
eblip-26016	55	20	are	be	AUX
eblip-26016	55	21	improving	improve	VERB
eblip-26016	55	22	our	our	PRON
eblip-26016	55	23	services	service	NOUN
eblip-26016	55	24	to	to	ADP
eblip-26016	55	25	students	student	NOUN
eblip-26016	55	26	by	by	ADP
eblip-26016	55	27	adding	add	VERB
eblip-26016	55	28	our	our	PRON
eblip-26016	55	29	chat	chat	NOUN
eblip-26016	55	30	widget	widget	NOUN
eblip-26016	55	31	to	to	ADP
eblip-26016	55	32	all	all	DET
eblip-26016	55	33	possible	possible	ADJ
eblip-26016	55	34	locations	location	NOUN
eblip-26016	55	35	.	.	PUNCT
eblip-26016	55	36	  	  	SPACE
eblip-26016	55	37	ironically	ironically	ADV
eblip-26016	55	38	,	,	PUNCT
eblip-26016	55	39	in	in	ADP
eblip-26016	55	40	mid	mid	NOUN
eblip-26016	55	41	-	-	NOUN
eblip-26016	55	42	fall	fall	NOUN
eblip-26016	55	43	2015	2015	NUM
eblip-26016	55	44	,	,	PUNCT
eblip-26016	55	45	after	after	ADP
eblip-26016	55	46	this	this	DET
eblip-26016	55	47	study	study	NOUN
eblip-26016	55	48	,	,	PUNCT
eblip-26016	55	49	we	we	PRON
eblip-26016	55	50	realized	realize	VERB
eblip-26016	55	51	that	that	SCONJ
eblip-26016	55	52	most	most	ADJ
eblip-26016	55	53	of	of	ADP
eblip-26016	55	54	the	the	DET
eblip-26016	55	55	questions	question	NOUN
eblip-26016	55	56	coming	come	VERB
eblip-26016	55	57	from	from	ADP
eblip-26016	55	58	the	the	DET
eblip-26016	55	59	chat	chat	PROPN
eblip-26016	55	60	widget	widget	NOUN
eblip-26016	55	61	on	on	ADP
eblip-26016	55	62	the	the	DET
eblip-26016	55	63	ezproxy	ezproxy	ADJ
eblip-26016	55	64	login	login	NOUN
eblip-26016	55	65	error	error	NOUN
eblip-26016	55	66	page	page	NOUN
eblip-26016	55	67	were	be	AUX
eblip-26016	55	68	from	from	ADP
eblip-26016	55	69	students	student	NOUN
eblip-26016	55	70	incorrectly	incorrectly	ADV
eblip-26016	55	71	entering	enter	VERB
eblip-26016	55	72	their	their	PRON
eblip-26016	55	73	usernames	username	NOUN
eblip-26016	55	74	.	.	PUNCT
eblip-26016	56	1	we	we	PRON
eblip-26016	56	2	have	have	AUX
eblip-26016	56	3	attempted	attempt	VERB
eblip-26016	56	4	to	to	PART
eblip-26016	56	5	revise	revise	VERB
eblip-26016	56	6	our	our	PRON
eblip-26016	56	7	login	login	NOUN
eblip-26016	56	8	pages	page	NOUN
eblip-26016	56	9	to	to	PART
eblip-26016	56	10	eliminate	eliminate	VERB
eblip-26016	56	11	confusion	confusion	NOUN
eblip-26016	56	12	.	.	PUNCT
eblip-26016	57	1	if	if	SCONJ
eblip-26016	57	2	we	we	PRON
eblip-26016	57	3	succeed	succeed	VERB
eblip-26016	57	4	we	we	PRON
eblip-26016	57	5	will	will	AUX
eblip-26016	57	6	improve	improve	VERB
eblip-26016	57	7	service	service	NOUN
eblip-26016	57	8	but	but	CCONJ
eblip-26016	57	9	reduce	reduce	VERB
eblip-26016	57	10	our	our	PRON
eblip-26016	57	11	chat	chat	NOUN
eblip-26016	57	12	counts	count	NOUN
eblip-26016	57	13	.	.	PUNCT
eblip-26016	58	1	this	this	PRON
eblip-26016	58	2	is	be	AUX
eblip-26016	58	3	a	a	DET
eblip-26016	58	4	paradoxical	paradoxical	ADJ
eblip-26016	58	5	result	result	NOUN
eblip-26016	58	6	but	but	CCONJ
eblip-26016	58	7	a	a	DET
eblip-26016	58	8	reminder	reminder	NOUN
eblip-26016	58	9	that	that	SCONJ
eblip-26016	58	10	the	the	DET
eblip-26016	58	11	numbers	number	NOUN
eblip-26016	58	12	we	we	PRON
eblip-26016	58	13	collect	collect	VERB
eblip-26016	58	14	can	can	AUX
eblip-26016	58	15	never	never	ADV
eblip-26016	58	16	tell	tell	VERB
eblip-26016	58	17	the	the	DET
eblip-26016	58	18	full	full	ADJ
eblip-26016	58	19	story	story	NOUN
eblip-26016	58	20	.	.	PUNCT
eblip-26016	58	21	  	  	SPACE
eblip-26016	59	1	whether	whether	SCONJ
eblip-26016	59	2	or	or	CCONJ
eblip-26016	59	3	not	not	PART
eblip-26016	59	4	we	we	PRON
eblip-26016	59	5	were	be	AUX
eblip-26016	59	6	successful	successful	ADJ
eblip-26016	59	7	in	in	ADP
eblip-26016	59	8	our	our	PRON
eblip-26016	59	9	attempts	attempt	NOUN
eblip-26016	59	10	to	to	PART
eblip-26016	59	11	increase	increase	VERB
eblip-26016	59	12	in	in	ADP
eblip-26016	59	13	-	-	PUNCT
eblip-26016	59	14	person	person	NOUN
eblip-26016	59	15	reference	reference	NOUN
eblip-26016	59	16	was	be	AUX
eblip-26016	59	17	less	less	ADV
eblip-26016	59	18	clear	clear	ADJ
eblip-26016	59	19	.	.	PUNCT
eblip-26016	60	1	a	a	DET
eblip-26016	60	2	5	5	NUM
eblip-26016	60	3	%	%	NOUN
eblip-26016	60	4	increase	increase	NOUN
eblip-26016	60	5	in	in	ADP
eblip-26016	60	6	in	in	ADP
eblip-26016	60	7	-	-	PUNCT
eblip-26016	60	8	person	person	NOUN
eblip-26016	60	9	reference	reference	NOUN
eblip-26016	60	10	questions	question	NOUN
eblip-26016	60	11	asked	ask	VERB
eblip-26016	60	12	(	(	PUNCT
eblip-26016	60	13	over	over	ADP
eblip-26016	60	14	the	the	DET
eblip-26016	60	15	previous	previous	ADJ
eblip-26016	60	16	spring	spring	NOUN
eblip-26016	60	17	)	)	PUNCT
eblip-26016	60	18	would	would	AUX
eblip-26016	60	19	have	have	AUX
eblip-26016	60	20	been	be	AUX
eblip-26016	60	21	unlikely	unlikely	ADJ
eblip-26016	60	22	had	have	AUX
eblip-26016	60	23	it	it	PRON
eblip-26016	60	24	not	not	PART
eblip-26016	60	25	been	be	AUX
eblip-26016	60	26	for	for	ADP
eblip-26016	60	27	the	the	DET
eblip-26016	60	28	proactive	proactive	ADJ
eblip-26016	60	29	approach	approach	NOUN
eblip-26016	60	30	on	on	ADP
eblip-26016	60	31	the	the	DET
eblip-26016	60	32	part	part	NOUN
eblip-26016	60	33	of	of	ADP
eblip-26016	60	34	the	the	DET
eblip-26016	60	35	librarians	librarian	NOUN
eblip-26016	60	36	,	,	PUNCT
eblip-26016	60	37	particularly	particularly	ADV
eblip-26016	60	38	in	in	ADP
eblip-26016	60	39	light	light	NOUN
eblip-26016	60	40	of	of	ADP
eblip-26016	60	41	the	the	DET
eblip-26016	60	42	sharp	sharp	ADJ
eblip-26016	60	43	decrease	decrease	NOUN
eblip-26016	60	44	in	in	ADP
eblip-26016	60	45	library	library	ADJ
eblip-26016	60	46	instruction	instruction	NOUN
eblip-26016	60	47	classes	class	NOUN
eblip-26016	60	48	.	.	PUNCT
eblip-26016	61	1	but	but	CCONJ
eblip-26016	61	2	it	it	PRON
eblip-26016	61	3	was	be	AUX
eblip-26016	61	4	certainly	certainly	ADV
eblip-26016	61	5	possible	possible	ADJ
eblip-26016	61	6	that	that	SCONJ
eblip-26016	61	7	our	our	PRON
eblip-26016	61	8	department	department	NOUN
eblip-26016	61	9	-	-	PUNCT
eblip-26016	61	10	wide	wide	ADJ
eblip-26016	61	11	discussion	discussion	NOUN
eblip-26016	61	12	of	of	ADP
eblip-26016	61	13	reference	reference	NOUN
eblip-26016	61	14	statistics	statistic	NOUN
eblip-26016	61	15	resulted	result	VERB
eblip-26016	61	16	in	in	ADP
eblip-26016	61	17	more	more	ADV
eblip-26016	61	18	assiduous	assiduous	ADJ
eblip-26016	61	19	recording	recording	NOUN
eblip-26016	61	20	of	of	ADP
eblip-26016	61	21	the	the	DET
eblip-26016	61	22	activity	activity	NOUN
eblip-26016	61	23	,	,	PUNCT
eblip-26016	61	24	rather	rather	ADV
eblip-26016	61	25	than	than	ADP
eblip-26016	61	26	greater	great	ADJ
eblip-26016	61	27	efforts	effort	NOUN
eblip-26016	61	28	to	to	PART
eblip-26016	61	29	engage	engage	VERB
eblip-26016	61	30	our	our	PRON
eblip-26016	61	31	students	student	NOUN
eblip-26016	61	32	.	.	PUNCT
eblip-26016	62	1	to	to	PART
eblip-26016	62	2	attempt	attempt	VERB
eblip-26016	62	3	to	to	PART
eblip-26016	62	4	answer	answer	VERB
eblip-26016	62	5	this	this	DET
eblip-26016	62	6	question	question	NOUN
eblip-26016	62	7	,	,	PUNCT
eblip-26016	62	8	the	the	DET
eblip-26016	62	9	writer	writer	NOUN
eblip-26016	62	10	asked	ask	VERB
eblip-26016	62	11	all	all	DET
eblip-26016	62	12	john	john	PROPN
eblip-26016	62	13	jay	jay	PROPN
eblip-26016	62	14	reference	reference	NOUN
eblip-26016	62	15	librarians	librarian	NOUN
eblip-26016	62	16	to	to	PART
eblip-26016	62	17	fill	fill	VERB
eblip-26016	62	18	out	out	ADP
eblip-26016	62	19	a	a	DET
eblip-26016	62	20	simple	simple	ADJ
eblip-26016	62	21	two	two	NUM
eblip-26016	62	22	-	-	PUNCT
eblip-26016	62	23	question	question	NOUN
eblip-26016	62	24	survey	survey	NOUN
eblip-26016	62	25	,	,	PUNCT
eblip-26016	62	26	asking	ask	VERB
eblip-26016	62	27	whether	whether	SCONJ
eblip-26016	62	28	they	they	PRON
eblip-26016	62	29	were	be	AUX
eblip-26016	62	30	aware	aware	ADJ
eblip-26016	62	31	that	that	SCONJ
eblip-26016	62	32	we	we	PRON
eblip-26016	62	33	were	be	AUX
eblip-26016	62	34	trying	try	VERB
eblip-26016	62	35	to	to	PART
eblip-26016	62	36	increase	increase	VERB
eblip-26016	62	37	the	the	DET
eblip-26016	62	38	number	number	NOUN
eblip-26016	62	39	of	of	ADP
eblip-26016	62	40	reference	reference	NOUN
eblip-26016	62	41	questions	question	NOUN
eblip-26016	62	42	asked	ask	VERB
eblip-26016	62	43	and	and	CCONJ
eblip-26016	62	44	whether	whether	SCONJ
eblip-26016	62	45	they	they	PRON
eblip-26016	62	46	had	have	AUX
eblip-26016	62	47	changed	change	VERB
eblip-26016	62	48	their	their	PRON
eblip-26016	62	49	behavior	behavior	NOUN
eblip-26016	62	50	in	in	ADP
eblip-26016	62	51	any	any	DET
eblip-26016	62	52	way	way	NOUN
eblip-26016	62	53	in	in	ADP
eblip-26016	62	54	order	order	NOUN
eblip-26016	62	55	to	to	PART
eblip-26016	62	56	elicit	elicit	VERB
eblip-26016	62	57	more	more	ADJ
eblip-26016	62	58	questions	question	NOUN
eblip-26016	62	59	.	.	PUNCT
eblip-26016	62	60	    	    	SPACE
eblip-26016	63	1	out	out	ADP
eblip-26016	63	2	of	of	ADP
eblip-26016	63	3	19	19	NUM
eblip-26016	63	4	reference	reference	NOUN
eblip-26016	63	5	librarians	librarian	NOUN
eblip-26016	63	6	,	,	PUNCT
eblip-26016	63	7	15	15	NUM
eblip-26016	63	8	responded	respond	VERB
eblip-26016	63	9	.	.	PUNCT
eblip-26016	64	1	ten	ten	NUM
eblip-26016	64	2	were	be	AUX
eblip-26016	64	3	aware	aware	ADJ
eblip-26016	64	4	of	of	ADP
eblip-26016	64	5	the	the	DET
eblip-26016	64	6	program	program	NOUN
eblip-26016	64	7	,	,	PUNCT
eblip-26016	64	8	but	but	CCONJ
eblip-26016	64	9	seven	seven	NUM
eblip-26016	64	10	librarians	librarian	NOUN
eblip-26016	64	11	felt	feel	VERB
eblip-26016	64	12	they	they	PRON
eblip-26016	64	13	did	do	VERB
eblip-26016	64	14	nothing	nothing	PRON
eblip-26016	64	15	different	different	ADJ
eblip-26016	64	16	last	last	ADJ
eblip-26016	64	17	spring	spring	NOUN
eblip-26016	64	18	and	and	CCONJ
eblip-26016	64	19	five	five	NUM
eblip-26016	64	20	said	say	VERB
eblip-26016	64	21	that	that	SCONJ
eblip-26016	64	22	they	they	PRON
eblip-26016	64	23	recorded	record	VERB
eblip-26016	64	24	the	the	DET
eblip-26016	64	25	reference	reference	NOUN
eblip-26016	64	26	questions	question	NOUN
eblip-26016	64	27	more	more	ADV
eblip-26016	64	28	assiduously	assiduously	ADV
eblip-26016	64	29	.	.	PUNCT
eblip-26016	65	1	however	however	ADV
eblip-26016	65	2	,	,	PUNCT
eblip-26016	65	3	three	three	NUM
eblip-26016	65	4	said	say	VERB
eblip-26016	65	5	that	that	SCONJ
eblip-26016	65	6	they	they	PRON
eblip-26016	65	7	walked	walk	VERB
eblip-26016	65	8	around	around	ADP
eblip-26016	65	9	the	the	DET
eblip-26016	65	10	reference	reference	NOUN
eblip-26016	65	11	area	area	NOUN
eblip-26016	65	12	to	to	PART
eblip-26016	65	13	be	be	AUX
eblip-26016	65	14	more	more	ADV
eblip-26016	65	15	approachable	approachable	ADJ
eblip-26016	65	16	and	and	CCONJ
eblip-26016	65	17	six	six	NUM
eblip-26016	65	18	said	say	VERB
eblip-26016	65	19	that	that	SCONJ
eblip-26016	65	20	they	they	PRON
eblip-26016	65	21	directly	directly	ADV
eblip-26016	65	22	addressed	address	VERB
eblip-26016	65	23	students	student	NOUN
eblip-26016	65	24	who	who	PRON
eblip-26016	65	25	looked	look	VERB
eblip-26016	65	26	like	like	SCONJ
eblip-26016	65	27	they	they	PRON
eblip-26016	65	28	needed	need	VERB
eblip-26016	65	29	help	help	NOUN
eblip-26016	65	30	.	.	PUNCT
eblip-26016	65	31	  	  	SPACE
eblip-26016	65	32	in	in	ADP
eblip-26016	65	33	comments	comment	NOUN
eblip-26016	65	34	,	,	PUNCT
eblip-26016	65	35	two	two	NUM
eblip-26016	65	36	of	of	ADP
eblip-26016	65	37	the	the	DET
eblip-26016	65	38	librarians	librarian	NOUN
eblip-26016	65	39	indicated	indicate	VERB
eblip-26016	65	40	that	that	SCONJ
eblip-26016	65	41	better	well	ADJ
eblip-26016	65	42	signage	signage	NOUN
eblip-26016	65	43	might	might	AUX
eblip-26016	65	44	have	have	AUX
eblip-26016	65	45	been	be	AUX
eblip-26016	65	46	the	the	DET
eblip-26016	65	47	primary	primary	ADJ
eblip-26016	65	48	reason	reason	NOUN
eblip-26016	65	49	for	for	ADP
eblip-26016	65	50	any	any	DET
eblip-26016	65	51	increase	increase	NOUN
eblip-26016	65	52	in	in	ADP
eblip-26016	65	53	the	the	DET
eblip-26016	65	54	number	number	NOUN
eblip-26016	65	55	of	of	ADP
eblip-26016	65	56	reference	reference	NOUN
eblip-26016	65	57	questions	question	NOUN
eblip-26016	65	58	.	.	PUNCT
eblip-26016	66	1	it	it	PRON
eblip-26016	66	2	is	be	AUX
eblip-26016	66	3	clear	clear	ADJ
eblip-26016	66	4	that	that	SCONJ
eblip-26016	66	5	at	at	ADV
eblip-26016	66	6	least	least	ADJ
eblip-26016	66	7	some	some	PRON
eblip-26016	66	8	of	of	ADP
eblip-26016	66	9	the	the	DET
eblip-26016	66	10	reference	reference	NOUN
eblip-26016	66	11	librarians	librarian	NOUN
eblip-26016	66	12	took	take	VERB
eblip-26016	66	13	actions	action	NOUN
eblip-26016	66	14	that	that	PRON
eblip-26016	66	15	resulted	result	VERB
eblip-26016	66	16	in	in	ADP
eblip-26016	66	17	more	more	ADJ
eblip-26016	66	18	students	student	NOUN
eblip-26016	66	19	getting	get	VERB
eblip-26016	66	20	the	the	DET
eblip-26016	66	21	help	help	NOUN
eblip-26016	66	22	they	they	PRON
eblip-26016	66	23	need	need	VERB
eblip-26016	66	24	.	.	PUNCT
eblip-26016	66	25	  	  	SPACE
eblip-26016	67	1	conclusion	conclusion	NOUN
eblip-26016	67	2	  	  	SPACE
eblip-26016	67	3	we	we	PRON
eblip-26016	67	4	found	find	VERB
eblip-26016	67	5	that	that	SCONJ
eblip-26016	67	6	a	a	DET
eblip-26016	67	7	decrease	decrease	NOUN
eblip-26016	67	8	in	in	ADP
eblip-26016	67	9	the	the	DET
eblip-26016	67	10	number	number	NOUN
eblip-26016	67	11	of	of	ADP
eblip-26016	67	12	reference	reference	NOUN
eblip-26016	67	13	questions	question	NOUN
eblip-26016	67	14	is	be	AUX
eblip-26016	67	15	not	not	PART
eblip-26016	67	16	inevitable	inevitable	ADJ
eblip-26016	67	17	and	and	CCONJ
eblip-26016	67	18	that	that	SCONJ
eblip-26016	67	19	both	both	PRON
eblip-26016	67	20	in	in	ADP
eblip-26016	67	21	-	-	PUNCT
eblip-26016	67	22	person	person	NOUN
eblip-26016	67	23	and	and	CCONJ
eblip-26016	67	24	remote	remote	ADJ
eblip-26016	67	25	questions	question	NOUN
eblip-26016	67	26	will	will	AUX
eblip-26016	67	27	increase	increase	VERB
eblip-26016	67	28	if	if	SCONJ
eblip-26016	67	29	librarians	librarian	NOUN
eblip-26016	67	30	reach	reach	VERB
eblip-26016	67	31	out	out	ADP
eblip-26016	67	32	to	to	PART
eblip-26016	67	33	connect	connect	VERB
eblip-26016	67	34	to	to	ADP
eblip-26016	67	35	users	user	NOUN
eblip-26016	67	36	where	where	SCONJ
eblip-26016	67	37	they	they	PRON
eblip-26016	67	38	are	be	AUX
eblip-26016	67	39	,	,	PUNCT
eblip-26016	67	40	whether	whether	SCONJ
eblip-26016	67	41	sitting	sit	VERB
eblip-26016	67	42	in	in	ADP
eblip-26016	67	43	the	the	DET
eblip-26016	67	44	library	library	NOUN
eblip-26016	67	45	being	be	AUX
eblip-26016	67	46	puzzled	puzzle	VERB
eblip-26016	67	47	or	or	CCONJ
eblip-26016	67	48	working	work	VERB
eblip-26016	67	49	at	at	ADP
eblip-26016	67	50	home	home	NOUN
eblip-26016	67	51	with	with	ADP
eblip-26016	67	52	a	a	DET
eblip-26016	67	53	database	database	NOUN
eblip-26016	67	54	they	they	PRON
eblip-26016	67	55	find	find	VERB
eblip-26016	67	56	confusing	confusing	ADJ
eblip-26016	67	57	.	.	PUNCT
eblip-26016	68	1	this	this	DET
eblip-26016	68	2	conclusion	conclusion	NOUN
eblip-26016	68	3	seems	seem	VERB
eblip-26016	68	4	obvious	obvious	ADJ
eblip-26016	68	5	and	and	CCONJ
eblip-26016	68	6	almost	almost	ADV
eblip-26016	68	7	trite	trite	ADJ
eblip-26016	68	8	,	,	PUNCT
eblip-26016	68	9	but	but	CCONJ
eblip-26016	68	10	it	it	PRON
eblip-26016	68	11	was	be	AUX
eblip-26016	68	12	only	only	ADV
eblip-26016	68	13	by	by	ADP
eblip-26016	68	14	looking	look	VERB
eblip-26016	68	15	at	at	ADP
eblip-26016	68	16	the	the	DET
eblip-26016	68	17	evidence	evidence	NOUN
eblip-26016	68	18	of	of	ADP
eblip-26016	68	19	decreasing	decrease	VERB
eblip-26016	68	20	reference	reference	NOUN
eblip-26016	68	21	use	use	NOUN
eblip-26016	68	22	that	that	SCONJ
eblip-26016	68	23	we	we	PRON
eblip-26016	68	24	were	be	AUX
eblip-26016	68	25	motivated	motivated	ADJ
eblip-26016	68	26	to	to	PART
eblip-26016	68	27	make	make	VERB
eblip-26016	68	28	changes	change	NOUN
eblip-26016	68	29	.	.	PUNCT
eblip-26016	69	1	and	and	CCONJ
eblip-26016	69	2	,	,	PUNCT
eblip-26016	69	3	hopefully	hopefully	ADV
eblip-26016	69	4	,	,	PUNCT
eblip-26016	69	5	seeing	see	VERB
eblip-26016	69	6	how	how	SCONJ
eblip-26016	69	7	effective	effective	ADJ
eblip-26016	69	8	these	these	DET
eblip-26016	69	9	actions	action	NOUN
eblip-26016	69	10	have	have	AUX
eblip-26016	69	11	been	be	AUX
eblip-26016	69	12	will	will	AUX
eblip-26016	69	13	encourage	encourage	VERB
eblip-26016	69	14	us	we	PRON
eblip-26016	69	15	to	to	PART
eblip-26016	69	16	expand	expand	VERB
eblip-26016	69	17	on	on	ADP
eblip-26016	69	18	these	these	DET
eblip-26016	69	19	changes	change	NOUN
eblip-26016	69	20	even	even	ADV
eblip-26016	69	21	further	far	ADV
eblip-26016	69	22	.	.	PUNCT
eblip-26016	69	23	  	  	SPACE
eblip-26016	70	1	references	reference	NOUN
eblip-26016	70	2	  	  	SPACE
eblip-26016	70	3	green	green	ADJ
eblip-26016	70	4	,	,	PUNCT
eblip-26016	70	5	d.	d.	PROPN
eblip-26016	70	6	(	(	PUNCT
eblip-26016	70	7	2012	2012	NUM
eblip-26016	70	8	)	)	PUNCT
eblip-26016	70	9	.	.	PUNCT
eblip-26016	71	1	supporting	support	VERB
eblip-26016	71	2	the	the	DET
eblip-26016	71	3	academic	academic	ADJ
eblip-26016	71	4	success	success	NOUN
eblip-26016	71	5	of	of	ADP
eblip-26016	71	6	hispanic	hispanic	ADJ
eblip-26016	71	7	students	student	NOUN
eblip-26016	71	8	.	.	PUNCT
eblip-26016	72	1	in	in	ADP
eblip-26016	72	2	l.	l.	PROPN
eblip-26016	72	3	duke	duke	PROPN
eblip-26016	72	4	,	,	PUNCT
eblip-26016	72	5	&	&	CCONJ
eblip-26016	72	6	a.	a.	PROPN
eblip-26016	72	7	asher	asher	PROPN
eblip-26016	72	8	,	,	PUNCT
eblip-26016	72	9	college	college	NOUN
eblip-26016	72	10	libraries	library	NOUN
eblip-26016	72	11	and	and	CCONJ
eblip-26016	72	12	student	student	NOUN
eblip-26016	72	13	culture	culture	NOUN
eblip-26016	72	14	:	:	PUNCT
eblip-26016	72	15	what	what	PRON
eblip-26016	72	16	we	we	PRON
eblip-26016	72	17	now	now	ADV
eblip-26016	72	18	know	know	VERB
eblip-26016	72	19	(	(	PUNCT
eblip-26016	72	20	pp	pp	ADJ
eblip-26016	72	21	.	.	PUNCT
eblip-26016	73	1	87	87	NUM
eblip-26016	73	2	-	-	SYM
eblip-26016	73	3	89	89	NUM
eblip-26016	73	4	)	)	PUNCT
eblip-26016	73	5	.	.	PUNCT
eblip-26016	74	1	chicago	chicago	PROPN
eblip-26016	74	2	:	:	PUNCT
eblip-26016	74	3	american	american	PROPN
eblip-26016	74	4	library	library	PROPN
eblip-26016	74	5	association	association	PROPN
eblip-26016	74	6	.	.	PUNCT
eblip-26016	74	7	  	  	SPACE
eblip-26016	75	1	miller	miller	PROPN
eblip-26016	75	2	,	,	PUNCT
eblip-26016	75	3	s.	s.	PROPN
eblip-26016	75	4	,	,	PUNCT
eblip-26016	75	5	&	&	CCONJ
eblip-26016	75	6	murillo	murillo	PROPN
eblip-26016	75	7	,	,	PUNCT
eblip-26016	75	8	n.	n.	PROPN
eblip-26016	75	9	(	(	PUNCT
eblip-26016	75	10	2012	2012	NUM
eblip-26016	75	11	)	)	PUNCT
eblip-26016	75	12	.	.	PUNCT
eblip-26016	76	1	why	why	SCONJ
eblip-26016	76	2	do	do	AUX
eblip-26016	76	3	n't	not	PART
eblip-26016	76	4	students	student	NOUN
eblip-26016	76	5	ask	ask	VERB
eblip-26016	76	6	librarians	librarian	NOUN
eblip-26016	76	7	for	for	ADP
eblip-26016	76	8	help	help	NOUN
eblip-26016	76	9	?	?	PUNCT
eblip-26016	77	1	undergraduate	undergraduate	ADJ
eblip-26016	77	2	help	help	NOUN
eblip-26016	77	3	-	-	PUNCT
eblip-26016	77	4	seeking	seek	VERB
eblip-26016	77	5	behavior	behavior	NOUN
eblip-26016	77	6	in	in	ADP
eblip-26016	77	7	three	three	NUM
eblip-26016	77	8	academic	academic	ADJ
eblip-26016	77	9	libraries	library	NOUN
eblip-26016	77	10	.	.	PUNCT
eblip-26016	78	1	in	in	ADP
eblip-26016	78	2	l.	l.	PROPN
eblip-26016	78	3	duke	duke	PROPN
eblip-26016	78	4	,	,	PUNCT
eblip-26016	78	5	&	&	CCONJ
eblip-26016	78	6	a.	a.	PROPN
eblip-26016	78	7	asher	asher	PROPN
eblip-26016	78	8	,	,	PUNCT
eblip-26016	78	9	college	college	NOUN
eblip-26016	78	10	libraries	library	NOUN
eblip-26016	78	11	and	and	CCONJ
eblip-26016	78	12	student	student	NOUN
eblip-26016	78	13	culture	culture	NOUN
eblip-26016	78	14	:	:	PUNCT
eblip-26016	78	15	what	what	PRON
eblip-26016	78	16	we	we	PRON
eblip-26016	78	17	know	know	VERB
eblip-26016	78	18	now	now	ADV
eblip-26016	78	19	(	(	PUNCT
eblip-26016	78	20	pp	pp	ADJ
eblip-26016	78	21	.	.	PUNCT
eblip-26016	79	1	49	49	NUM
eblip-26016	79	2	-	-	SYM
eblip-26016	79	3	70	70	NUM
eblip-26016	79	4	)	)	PUNCT
eblip-26016	79	5	.	.	PUNCT
eblip-26016	80	1	chicago	chicago	PROPN
eblip-26016	80	2	:	:	PUNCT
eblip-26016	80	3	american	american	PROPN
eblip-26016	80	4	library	library	PROPN
eblip-26016	80	5	association	association	PROPN
eblip-26016	80	6	.	.	PUNCT
eblip-26016	80	7	  	  	SPACE
eblip-26016	80	8	stevens	stevens	PROPN
eblip-26016	80	9	,	,	PUNCT
eblip-26016	80	10	c.	c.	PROPN
eblip-26016	80	11	(	(	PUNCT
eblip-26016	80	12	2013	2013	NUM
eblip-26016	80	13	)	)	PUNCT
eblip-26016	80	14	.	.	PUNCT
eblip-26016	81	1	reference	reference	NOUN
eblip-26016	81	2	reviewed	review	VERB
eblip-26016	81	3	and	and	CCONJ
eblip-26016	81	4	re	re	VERB
eblip-26016	81	5	-	-	VERB
eblip-26016	81	6	envisioned	envision	VERB
eblip-26016	81	7	:	:	PUNCT
eblip-26016	81	8	revamping	revamp	VERB
eblip-26016	81	9	librarian	librarian	ADJ
eblip-26016	81	10	and	and	CCONJ
eblip-26016	81	11	desk	desk	NOUN
eblip-26016	81	12	-	-	PUNCT
eblip-26016	81	13	centric	centric	ADJ
eblip-26016	81	14	services	service	NOUN
eblip-26016	81	15	with	with	ADP
eblip-26016	81	16	libstars	libstar	NOUN
eblip-26016	81	17	and	and	CCONJ
eblip-26016	81	18	libanswers	libanswer	NOUN
eblip-26016	81	19	.	.	PUNCT
eblip-26016	82	1	the	the	DET
eblip-26016	82	2	journal	journal	NOUN
eblip-26016	82	3	of	of	ADP
eblip-26016	82	4	academic	academic	ADJ
eblip-26016	82	5	librarianship	librarianship	NOUN
eblip-26016	82	6	,	,	PUNCT
eblip-26016	82	7	39(2	39(2	NUM
eblip-26016	82	8	)	)	PUNCT
eblip-26016	82	9	,	,	PUNCT
eblip-26016	82	10	202	202	NUM
eblip-26016	82	11	-	-	SYM
eblip-26016	82	12	214	214	NUM
eblip-26016	82	13	.	.	PUNCT
eblip-26016	83	1	http://dx.doi.org/10.1016/j.acalib.2012.11.006h	http://dx.doi.org/10.1016/j.acalib.2012.11.006h	PROPN
eblip-26016	83	2	    	    	SPACE
eblip-26016	84	1	[	[	X
eblip-26016	84	2	i	i	X
eblip-26016	84	3	]	]	X
eblip-26016	84	4	all	all	DET
eblip-26016	84	5	statistical	statistical	ADJ
eblip-26016	84	6	comparisons	comparison	NOUN
eblip-26016	84	7	are	be	AUX
eblip-26016	84	8	fall	fall	NOUN
eblip-26016	84	9	to	to	PART
eblip-26016	84	10	fall	fall	VERB
eblip-26016	84	11	and	and	CCONJ
eblip-26016	84	12	spring	spring	NOUN
eblip-26016	84	13	to	to	ADP
eblip-26016	84	14	spring	spring	NOUN
eblip-26016	84	15	,	,	PUNCT
eblip-26016	84	16	since	since	SCONJ
eblip-26016	84	17	experience	experience	NOUN
eblip-26016	84	18	has	have	AUX
eblip-26016	84	19	revealed	reveal	VERB
eblip-26016	84	20	that	that	SCONJ
eblip-26016	84	21	library	library	ADJ
eblip-26016	84	22	usage	usage	NOUN
eblip-26016	84	23	changes	change	VERB
eblip-26016	84	24	dramatically	dramatically	ADV
eblip-26016	84	25	every	every	DET
eblip-26016	84	26	year	year	NOUN
eblip-26016	84	27	from	from	ADP
eblip-26016	84	28	the	the	DET
eblip-26016	84	29	fall	fall	NOUN
eblip-26016	84	30	to	to	ADP
eblip-26016	84	31	the	the	DET
eblip-26016	84	32	spring	spring	NOUN
eblip-26016	84	33	semester	semester	NOUN
eblip-26016	84	34	.	.	PUNCT