id sid tid token lemma pos eblip-29351 1 1 research research NOUN eblip-29351 1 2 article article NOUN eblip-29351 1 3     SPACE eblip-29351 1 4 university university NOUN eblip-29351 1 5 community community NOUN eblip-29351 1 6 engagement engagement NOUN eblip-29351 1 7 and and CCONJ eblip-29351 1 8 the the DET eblip-29351 1 9 strategic strategic ADJ eblip-29351 1 10 planning planning NOUN eblip-29351 1 11 process process NOUN eblip-29351 1 12     SPACE eblip-29351 1 13 laura laura PROPN eblip-29351 1 14 newton newton PROPN eblip-29351 1 15 miller miller PROPN eblip-29351 1 16 assessment assessment PROPN eblip-29351 1 17 librarian librarian PROPN eblip-29351 1 18 carleton carleton PROPN eblip-29351 1 19 university university PROPN eblip-29351 1 20 ottawa ottawa PROPN eblip-29351 1 21 , , PUNCT eblip-29351 1 22 ontario ontario PROPN eblip-29351 1 23 , , PUNCT eblip-29351 1 24 canada canada PROPN eblip-29351 1 25 email email NOUN eblip-29351 1 26 : : PUNCT eblip-29351 1 27 laura.newtonmiller@carleton.ca laura.newtonmiller@carleton.ca NOUN eblip-29351 1 28     SPACE eblip-29351 1 29 received receive VERB eblip-29351 1 30 : : PUNCT eblip-29351 1 31 27 27 NUM eblip-29351 1 32 sep sep NOUN eblip-29351 1 33 . . PROPN eblip-29351 2 1 2017 2017 NUM eblip-29351 2 2         SPACE eblip-29351 2 3 accepted accept VERB eblip-29351 2 4 : : PUNCT eblip-29351 2 5 6 6 NUM eblip-29351 2 6 feb feb X eblip-29351 2 7 . . PROPN eblip-29351 2 8 2017 2017 NUM eblip-29351 2 9             SPACE eblip-29351 2 10 2018 2018 NUM eblip-29351 2 11 newton newton PROPN eblip-29351 2 12 miller miller PROPN eblip-29351 2 13 . . PUNCT eblip-29351 3 1 this this PRON eblip-29351 3 2 is be AUX eblip-29351 3 3 an an DET eblip-29351 3 4 open open ADJ eblip-29351 3 5 access access NOUN eblip-29351 3 6 article article NOUN eblip-29351 3 7 distributed distribute VERB eblip-29351 3 8 under under ADP eblip-29351 3 9 the the DET eblip-29351 3 10 terms term NOUN eblip-29351 3 11 of of ADP eblip-29351 3 12 the the DET eblip-29351 3 13 creative creative ADJ eblip-29351 3 14 commons‐attribution‐noncommercial‐share commons‐attribution‐noncommercial‐share NOUN eblip-29351 3 15 alike alike ADJ eblip-29351 3 16 license license VERB eblip-29351 3 17 4.0 4.0 NUM eblip-29351 3 18 international international ADJ eblip-29351 3 19 ( ( PUNCT eblip-29351 3 20 http://creativecommons.org/licenses/by-nc-sa/4.0/ http://creativecommons.org/licenses/by-nc-sa/4.0/ PROPN eblip-29351 3 21 ) ) PUNCT eblip-29351 3 22 , , PUNCT eblip-29351 3 23 which which PRON eblip-29351 3 24 permits permit VERB eblip-29351 3 25 unrestricted unrestricted ADJ eblip-29351 3 26 use use NOUN eblip-29351 3 27 , , PUNCT eblip-29351 3 28 distribution distribution NOUN eblip-29351 3 29 , , PUNCT eblip-29351 3 30 and and CCONJ eblip-29351 3 31 reproduction reproduction NOUN eblip-29351 3 32 in in ADP eblip-29351 3 33 any any DET eblip-29351 3 34 medium medium NOUN eblip-29351 3 35 , , PUNCT eblip-29351 3 36 provided provide VERB eblip-29351 3 37 the the DET eblip-29351 3 38 original original ADJ eblip-29351 3 39 work work NOUN eblip-29351 3 40 is be AUX eblip-29351 3 41 properly properly ADV eblip-29351 3 42 attributed attribute VERB eblip-29351 3 43 , , PUNCT eblip-29351 3 44 not not PART eblip-29351 3 45 used use VERB eblip-29351 3 46 for for ADP eblip-29351 3 47 commercial commercial ADJ eblip-29351 3 48 purposes purpose NOUN eblip-29351 3 49 , , PUNCT eblip-29351 3 50 and and CCONJ eblip-29351 3 51 , , PUNCT eblip-29351 3 52 if if SCONJ eblip-29351 3 53 transformed transform VERB eblip-29351 3 54 , , PUNCT eblip-29351 3 55 the the DET eblip-29351 3 56 resulting result VERB eblip-29351 3 57 work work NOUN eblip-29351 3 58 is be AUX eblip-29351 3 59 redistributed redistribute VERB eblip-29351 3 60 under under ADP eblip-29351 3 61 the the DET eblip-29351 3 62 same same ADJ eblip-29351 3 63 or or CCONJ eblip-29351 3 64 similar similar ADJ eblip-29351 3 65 license license NOUN eblip-29351 3 66 to to ADP eblip-29351 3 67 this this DET eblip-29351 3 68 one one NUM eblip-29351 3 69 . . PUNCT eblip-29351 3 70         SPACE eblip-29351 4 1 doi doi NOUN eblip-29351 4 2 : : PUNCT eblip-29351 4 3 10.18438 10.18438 NUM eblip-29351 4 4 / / SYM eblip-29351 4 5 eblip29351 eblip29351 NOUN eblip-29351 4 6         SPACE eblip-29351 4 7 abstract abstract ADJ eblip-29351 4 8     SPACE eblip-29351 4 9 objectives objective NOUN eblip-29351 4 10 – – PUNCT eblip-29351 4 11 to to PART eblip-29351 4 12 understand understand VERB eblip-29351 4 13 how how SCONJ eblip-29351 4 14 university university NOUN eblip-29351 4 15 libraries library NOUN eblip-29351 4 16 are be AUX eblip-29351 4 17 engaging engage VERB eblip-29351 4 18 with with ADP eblip-29351 4 19 the the DET eblip-29351 4 20 university university NOUN eblip-29351 4 21 community community NOUN eblip-29351 4 22 ( ( PUNCT eblip-29351 4 23 students student NOUN eblip-29351 4 24 , , PUNCT eblip-29351 4 25 faculty faculty NOUN eblip-29351 4 26 , , PUNCT eblip-29351 4 27 campus campus NOUN eblip-29351 4 28 partners partner NOUN eblip-29351 4 29 , , PUNCT eblip-29351 4 30 and and CCONJ eblip-29351 4 31 administration administration NOUN eblip-29351 4 32 ) ) PUNCT eblip-29351 4 33 when when SCONJ eblip-29351 4 34 working work VERB eblip-29351 4 35 through through ADP eblip-29351 4 36 the the DET eblip-29351 4 37 strategic strategic ADJ eblip-29351 4 38 planning planning NOUN eblip-29351 4 39 process process NOUN eblip-29351 4 40 . . PUNCT eblip-29351 4 41     SPACE eblip-29351 5 1 methods method NOUN eblip-29351 5 2 – – PUNCT eblip-29351 5 3 literature literature NOUN eblip-29351 5 4 review review NOUN eblip-29351 5 5 and and CCONJ eblip-29351 5 6 exploratory exploratory ADJ eblip-29351 5 7 open open ADJ eblip-29351 5 8 - - PUNCT eblip-29351 5 9 ended end VERB eblip-29351 5 10 survey survey NOUN eblip-29351 5 11 to to ADP eblip-29351 5 12 members member NOUN eblip-29351 5 13 of of ADP eblip-29351 5 14 caul caul PROPN eblip-29351 5 15 ( ( PUNCT eblip-29351 5 16 council council NOUN eblip-29351 5 17 of of ADP eblip-29351 5 18 australian australian ADJ eblip-29351 5 19 university university NOUN eblip-29351 5 20 librarians librarian NOUN eblip-29351 5 21 ) ) PUNCT eblip-29351 5 22 , , PUNCT eblip-29351 5 23 carl carl PROPN eblip-29351 5 24 ( ( PUNCT eblip-29351 5 25 canadian canadian PROPN eblip-29351 5 26 association association NOUN eblip-29351 5 27 of of ADP eblip-29351 5 28 research research NOUN eblip-29351 5 29 libraries library NOUN eblip-29351 5 30 ) ) PUNCT eblip-29351 5 31 , , PUNCT eblip-29351 5 32 conzul conzul PROPN eblip-29351 5 33 ( ( PUNCT eblip-29351 5 34 council council NOUN eblip-29351 5 35 of of ADP eblip-29351 5 36 new new PROPN eblip-29351 5 37 zealand zealand PROPN eblip-29351 5 38 university university PROPN eblip-29351 5 39 librarians librarian NOUN eblip-29351 5 40 ) ) PUNCT eblip-29351 5 41 , , PUNCT eblip-29351 5 42 and and CCONJ eblip-29351 5 43 rluk rluk PROPN eblip-29351 5 44 ( ( PUNCT eblip-29351 5 45 research research NOUN eblip-29351 5 46 libraries library NOUN eblip-29351 5 47 uk uk PROPN eblip-29351 5 48 ) ) PUNCT eblip-29351 5 49 who who PRON eblip-29351 5 50 are be AUX eblip-29351 5 51 most most ADV eblip-29351 5 52 directly directly ADV eblip-29351 5 53 involved involve VERB eblip-29351 5 54 in in ADP eblip-29351 5 55 the the DET eblip-29351 5 56 strategic strategic ADJ eblip-29351 5 57 planning planning NOUN eblip-29351 5 58 process process NOUN eblip-29351 5 59 at at ADP eblip-29351 5 60 their their PRON eblip-29351 5 61 library library NOUN eblip-29351 5 62 . . PUNCT eblip-29351 5 63     SPACE eblip-29351 6 1 results result VERB eblip-29351 6 2 – – PUNCT eblip-29351 6 3 out out ADP eblip-29351 6 4 of of ADP eblip-29351 6 5 a a DET eblip-29351 6 6 potential potential ADJ eblip-29351 6 7 113 113 NUM eblip-29351 6 8 participants participant NOUN eblip-29351 6 9 from from ADP eblip-29351 6 10 4 4 NUM eblip-29351 6 11 countries country NOUN eblip-29351 6 12 , , PUNCT eblip-29351 6 13 31 31 NUM eblip-29351 6 14 people people NOUN eblip-29351 6 15 ( ( PUNCT eblip-29351 6 16 27 27 NUM eblip-29351 6 17 % % NOUN eblip-29351 6 18 ) ) PUNCT eblip-29351 6 19 replied reply VERB eblip-29351 6 20 to to ADP eblip-29351 6 21 the the DET eblip-29351 6 22 survey survey NOUN eblip-29351 6 23 . . PUNCT eblip-29351 7 1 libraries library NOUN eblip-29351 7 2 most most ADV eblip-29351 7 3 often often ADV eblip-29351 7 4 mentioned mention VERB eblip-29351 7 5 the the DET eblip-29351 7 6 use use NOUN eblip-29351 7 7 of of ADP eblip-29351 7 8 regularly regularly ADV eblip-29351 7 9 - - PUNCT eblip-29351 7 10 scheduled schedule VERB eblip-29351 7 11 surveys survey NOUN eblip-29351 7 12 to to PART eblip-29351 7 13 inform inform VERB eblip-29351 7 14 their their PRON eblip-29351 7 15 strategic strategic ADJ eblip-29351 7 16 planning planning NOUN eblip-29351 7 17 , , PUNCT eblip-29351 7 18 which which PRON eblip-29351 7 19 helps help VERB eblip-29351 7 20 to to PART eblip-29351 7 21 truncate truncate VERB eblip-29351 7 22 the the DET eblip-29351 7 23 process process NOUN eblip-29351 7 24 for for ADP eblip-29351 7 25 some some DET eblip-29351 7 26 respondents respondent NOUN eblip-29351 7 27 , , PUNCT eblip-29351 7 28 as as SCONJ eblip-29351 7 29 opposed oppose VERB eblip-29351 7 30 to to ADP eblip-29351 7 31 conducting conduct VERB eblip-29351 7 32 user user NOUN eblip-29351 7 33 feedback feedback NOUN eblip-29351 7 34 specifically specifically ADV eblip-29351 7 35 for for ADP eblip-29351 7 36 the the DET eblip-29351 7 37 strategic strategic ADJ eblip-29351 7 38 planning planning NOUN eblip-29351 7 39 process process NOUN eblip-29351 7 40 . . PUNCT eblip-29351 8 1 other other ADJ eblip-29351 8 2 quantitative quantitative ADJ eblip-29351 8 3 methods method NOUN eblip-29351 8 4 include include VERB eblip-29351 8 5 customer customer NOUN eblip-29351 8 6 intelligence intelligence NOUN eblip-29351 8 7 and and CCONJ eblip-29351 8 8 library library NOUN eblip-29351 8 9 - - PUNCT eblip-29351 8 10 produced produce VERB eblip-29351 8 11 data datum NOUN eblip-29351 8 12 . . PUNCT eblip-29351 9 1 qualitative qualitative ADJ eblip-29351 9 2 methods method NOUN eblip-29351 9 3 include include VERB eblip-29351 9 4 the the DET eblip-29351 9 5 use use NOUN eblip-29351 9 6 of of ADP eblip-29351 9 7 focus focus NOUN eblip-29351 9 8 groups group NOUN eblip-29351 9 9 , , PUNCT eblip-29351 9 10 interviews interview NOUN eblip-29351 9 11 , , PUNCT eblip-29351 9 12 and and CCONJ eblip-29351 9 13 user user NOUN eblip-29351 9 14 experience experience NOUN eblip-29351 9 15 / / SYM eblip-29351 9 16 design design NOUN eblip-29351 9 17 techniques technique NOUN eblip-29351 9 18 to to PART eblip-29351 9 19 help help VERB eblip-29351 9 20 inform inform VERB eblip-29351 9 21 the the DET eblip-29351 9 22 strategic strategic ADJ eblip-29351 9 23 plan plan NOUN eblip-29351 9 24 . . PUNCT eblip-29351 10 1 the the DET eblip-29351 10 2 focus focus NOUN eblip-29351 10 3 of of ADP eblip-29351 10 4 questions question NOUN eblip-29351 10 5 to to ADP eblip-29351 10 6 users user NOUN eblip-29351 10 7 tended tend VERB eblip-29351 10 8 to to PART eblip-29351 10 9 fall fall VERB eblip-29351 10 10 towards towards ADP eblip-29351 10 11 user user NOUN eblip-29351 10 12 - - PUNCT eblip-29351 10 13 focused focus VERB eblip-29351 10 14 ( ( PUNCT eblip-29351 10 15 with with ADP eblip-29351 10 16 or or CCONJ eblip-29351 10 17 without without ADP eblip-29351 10 18 library library ADJ eblip-29351 10 19 lens len NOUN eblip-29351 10 20 ) ) PUNCT eblip-29351 10 21 , , PUNCT eblip-29351 10 22 library library NOUN eblip-29351 10 23 - - PUNCT eblip-29351 10 24 focused focused ADJ eblip-29351 10 25 , , PUNCT eblip-29351 10 26 trends trend NOUN eblip-29351 10 27 and and CCONJ eblip-29351 10 28 vision vision NOUN eblip-29351 10 29 , , PUNCT eblip-29351 10 30 and and CCONJ eblip-29351 10 31 feedback feedback VERB eblip-29351 10 32 on on ADP eblip-29351 10 33 plan plan NOUN eblip-29351 10 34 . . PUNCT eblip-29351 10 35     SPACE eblip-29351 11 1 conclusions conclusion NOUN eblip-29351 11 2 – – PUNCT eblip-29351 11 3 combining combine VERB eblip-29351 11 4 both both CCONJ eblip-29351 11 5 quantitative quantitative ADJ eblip-29351 11 6 and and CCONJ eblip-29351 11 7 qualitative qualitative ADJ eblip-29351 11 8 methods method NOUN eblip-29351 11 9 can can AUX eblip-29351 11 10 help help VERB eblip-29351 11 11 give give VERB eblip-29351 11 12 a a DET eblip-29351 11 13 fuller full ADJ eblip-29351 11 14 picture picture NOUN eblip-29351 11 15 for for ADP eblip-29351 11 16 librarians librarian NOUN eblip-29351 11 17 working work VERB eblip-29351 11 18 on on ADP eblip-29351 11 19 a a DET eblip-29351 11 20 strategic strategic ADJ eblip-29351 11 21 plan plan NOUN eblip-29351 11 22 . . PUNCT eblip-29351 12 1 having have VERB eblip-29351 12 2 the the DET eblip-29351 12 3 university university NOUN eblip-29351 12 4 community community NOUN eblip-29351 12 5 join join VERB eblip-29351 12 6 the the DET eblip-29351 12 7 conversation conversation NOUN eblip-29351 12 8 on on ADP eblip-29351 12 9 how how SCONJ eblip-29351 12 10 the the DET eblip-29351 12 11 library library NOUN eblip-29351 12 12 moves move VERB eblip-29351 12 13 forward forward ADV eblip-29351 12 14 is be AUX eblip-29351 12 15 an an DET eblip-29351 12 16 important important ADJ eblip-29351 12 17 but but CCONJ eblip-29351 12 18 difficult difficult ADJ eblip-29351 12 19 endeavour endeavour NOUN eblip-29351 12 20 . . PUNCT eblip-29351 12 21     SPACE eblip-29351 12 22 regardless regardless ADV eblip-29351 12 23 , , PUNCT eblip-29351 12 24 the the DET eblip-29351 12 25 university university NOUN eblip-29351 12 26 library library NOUN eblip-29351 12 27 needs need VERB eblip-29351 12 28 to to PART eblip-29351 12 29 be be AUX eblip-29351 12 30 adaptive adaptive ADJ eblip-29351 12 31 to to ADP eblip-29351 12 32 the the DET eblip-29351 12 33 rapidly rapidly ADV eblip-29351 12 34 changing change VERB eblip-29351 12 35 environment environment NOUN eblip-29351 12 36 around around ADP eblip-29351 12 37 it it PRON eblip-29351 12 38 . . PUNCT eblip-29351 13 1 having have VERB eblip-29351 13 2 a a DET eblip-29351 13 3 sense sense NOUN eblip-29351 13 4 of of ADP eblip-29351 13 5 how how SCONJ eblip-29351 13 6 other other ADJ eblip-29351 13 7 libraries library NOUN eblip-29351 13 8 engage engage VERB eblip-29351 13 9 with with ADP eblip-29351 13 10 the the DET eblip-29351 13 11 university university NOUN eblip-29351 13 12 community community NOUN eblip-29351 13 13 benefits benefit VERB eblip-29351 13 14 others other NOUN eblip-29351 13 15 who who PRON eblip-29351 13 16 are be AUX eblip-29351 13 17 tasked task VERB eblip-29351 13 18 with with ADP eblip-29351 13 19 strategic strategic ADJ eblip-29351 13 20 planning planning NOUN eblip-29351 13 21 . . PUNCT eblip-29351 13 22             SPACE eblip-29351 14 1 introduction introduction NOUN eblip-29351 14 2     SPACE eblip-29351 14 3 contributing contribute VERB eblip-29351 14 4 to to PART eblip-29351 14 5 student student NOUN eblip-29351 14 6 success success NOUN eblip-29351 14 7 and and CCONJ eblip-29351 14 8 demonstrating demonstrating NOUN eblip-29351 14 9 value value NOUN eblip-29351 14 10 are be AUX eblip-29351 14 11 growing grow VERB eblip-29351 14 12 trends trend NOUN eblip-29351 14 13 in in ADP eblip-29351 14 14 academic academic ADJ eblip-29351 14 15 libraries library NOUN eblip-29351 14 16 ( ( PUNCT eblip-29351 14 17 connaway connaway NOUN eblip-29351 14 18 , , PUNCT eblip-29351 14 19 harvey harvey NOUN eblip-29351 14 20 , , PUNCT eblip-29351 14 21 kitzie kitzie NOUN eblip-29351 14 22 , , PUNCT eblip-29351 14 23 & & CCONJ eblip-29351 14 24 mikitish mikitish PROPN eblip-29351 14 25 , , PUNCT eblip-29351 14 26 2017 2017 NUM eblip-29351 14 27 ; ; PUNCT eblip-29351 14 28 acrl acrl PROPN eblip-29351 14 29 research research NOUN eblip-29351 14 30 planning planning NOUN eblip-29351 14 31 and and CCONJ eblip-29351 14 32 review review PROPN eblip-29351 14 33 committee committee NOUN eblip-29351 14 34 , , PUNCT eblip-29351 14 35 2016 2016 NUM eblip-29351 14 36 ) ) PUNCT eblip-29351 14 37 . . PUNCT eblip-29351 15 1 in in ADP eblip-29351 15 2 trying try VERB eblip-29351 15 3 to to PART eblip-29351 15 4 discover discover VERB eblip-29351 15 5 how how SCONJ eblip-29351 15 6 one one PRON eblip-29351 15 7 engages engage VERB eblip-29351 15 8 with with ADP eblip-29351 15 9 the the DET eblip-29351 15 10 university university NOUN eblip-29351 15 11 community community NOUN eblip-29351 15 12 , , PUNCT eblip-29351 15 13 it it PRON eblip-29351 15 14 becomes become VERB eblip-29351 15 15 “ " PUNCT eblip-29351 15 16 imperative imperative ADJ eblip-29351 15 17 to to PART eblip-29351 15 18 co co VERB eblip-29351 15 19 - - VERB eblip-29351 15 20 create create VERB eblip-29351 15 21 , , PUNCT eblip-29351 15 22 rather rather ADV eblip-29351 15 23 than than ADP eblip-29351 15 24 dictate dictate VERB eblip-29351 15 25 , , PUNCT eblip-29351 15 26 value value NOUN eblip-29351 15 27 to to ADP eblip-29351 15 28 users user NOUN eblip-29351 15 29 ” " PUNCT eblip-29351 15 30 ( ( PUNCT eblip-29351 15 31 peacemaker peacemaker NOUN eblip-29351 15 32 & & CCONJ eblip-29351 15 33 stover stover PROPN eblip-29351 15 34 heinz heinz PROPN eblip-29351 15 35 , , PUNCT eblip-29351 15 36 2015 2015 NUM eblip-29351 15 37 , , PUNCT eblip-29351 15 38 p. p. NOUN eblip-29351 15 39 270 270 NUM eblip-29351 15 40 ) ) PUNCT eblip-29351 15 41 . . PUNCT eblip-29351 16 1 engaging engage VERB eblip-29351 16 2 users user NOUN eblip-29351 16 3 to to PART eblip-29351 16 4 help help VERB eblip-29351 16 5 inform inform VERB eblip-29351 16 6 library library ADJ eblip-29351 16 7 strategic strategic ADJ eblip-29351 16 8 plans plan NOUN eblip-29351 16 9 emphasizes emphasize VERB eblip-29351 16 10 our our PRON eblip-29351 16 11 concerted concerted ADJ eblip-29351 16 12 effort effort NOUN eblip-29351 16 13 to to PART eblip-29351 16 14 become become VERB eblip-29351 16 15 more more ADJ eblip-29351 16 16 user user NOUN eblip-29351 16 17 - - PUNCT eblip-29351 16 18 centred centre VERB eblip-29351 16 19 organizations organization NOUN eblip-29351 16 20 ( ( PUNCT eblip-29351 16 21 white white ADJ eblip-29351 16 22 , , PUNCT eblip-29351 16 23 2012 2012 NUM eblip-29351 16 24 ) ) PUNCT eblip-29351 16 25 . . PUNCT eblip-29351 17 1 strategic strategic ADJ eblip-29351 17 2 planning planning NOUN eblip-29351 17 3 is be AUX eblip-29351 17 4 a a DET eblip-29351 17 5 necessary necessary ADJ eblip-29351 17 6 undertaking undertaking NOUN eblip-29351 17 7 in in ADP eblip-29351 17 8 most most ADJ eblip-29351 17 9 university university NOUN eblip-29351 17 10 libraries library NOUN eblip-29351 17 11 , , PUNCT eblip-29351 17 12 but but CCONJ eblip-29351 17 13 information information NOUN eblip-29351 17 14 about about ADP eblip-29351 17 15 how how SCONJ eblip-29351 17 16 academic academic ADJ eblip-29351 17 17 libraries library NOUN eblip-29351 17 18 are be AUX eblip-29351 17 19 involving involve VERB eblip-29351 17 20 and and CCONJ eblip-29351 17 21 engaging engage VERB eblip-29351 17 22 with with ADP eblip-29351 17 23 the the DET eblip-29351 17 24 university university NOUN eblip-29351 17 25 community community NOUN eblip-29351 17 26 in in ADP eblip-29351 17 27 that that DET eblip-29351 17 28 planning planning NOUN eblip-29351 17 29 is be AUX eblip-29351 17 30 limited limited ADJ eblip-29351 17 31 . . PUNCT eblip-29351 18 1 through through ADP eblip-29351 18 2 a a DET eblip-29351 18 3 literature literature NOUN eblip-29351 18 4 review review NOUN eblip-29351 18 5 and and CCONJ eblip-29351 18 6 an an DET eblip-29351 18 7 open open ADJ eblip-29351 18 8 - - PUNCT eblip-29351 18 9 ended ended ADJ eblip-29351 18 10 , , PUNCT eblip-29351 18 11 exploratory exploratory ADJ eblip-29351 18 12 survey survey NOUN eblip-29351 18 13 with with ADP eblip-29351 18 14 librarians librarian NOUN eblip-29351 18 15 from from ADP eblip-29351 18 16 australia australia PROPN eblip-29351 18 17 , , PUNCT eblip-29351 18 18 canada canada PROPN eblip-29351 18 19 , , PUNCT eblip-29351 18 20 new new PROPN eblip-29351 18 21 zealand zealand PROPN eblip-29351 18 22 , , PUNCT eblip-29351 18 23 and and CCONJ eblip-29351 18 24 united united PROPN eblip-29351 18 25 kingdom kingdom PROPN eblip-29351 18 26 , , PUNCT eblip-29351 18 27 the the DET eblip-29351 18 28 focus focus NOUN eblip-29351 18 29 of of ADP eblip-29351 18 30 this this DET eblip-29351 18 31 paper paper NOUN eblip-29351 18 32 is be AUX eblip-29351 18 33 to to PART eblip-29351 18 34 understand understand VERB eblip-29351 18 35 how how SCONJ eblip-29351 18 36 university university NOUN eblip-29351 18 37 libraries library NOUN eblip-29351 18 38 are be AUX eblip-29351 18 39 engaging engage VERB eblip-29351 18 40 with with ADP eblip-29351 18 41 the the DET eblip-29351 18 42 university university NOUN eblip-29351 18 43 community community NOUN eblip-29351 18 44 ( ( PUNCT eblip-29351 18 45 students student NOUN eblip-29351 18 46 , , PUNCT eblip-29351 18 47 faculty faculty NOUN eblip-29351 18 48 , , PUNCT eblip-29351 18 49 campus campus NOUN eblip-29351 18 50 partners partner NOUN eblip-29351 18 51 , , PUNCT eblip-29351 18 52 and and CCONJ eblip-29351 18 53 administration administration NOUN eblip-29351 18 54 ) ) PUNCT eblip-29351 18 55 when when SCONJ eblip-29351 18 56 working work VERB eblip-29351 18 57 through through ADP eblip-29351 18 58 the the DET eblip-29351 18 59 strategic strategic ADJ eblip-29351 18 60 planning planning NOUN eblip-29351 18 61 process process NOUN eblip-29351 18 62 . . PUNCT eblip-29351 18 63     SPACE eblip-29351 19 1 literature literature PROPN eblip-29351 19 2 review review VERB eblip-29351 19 3     SPACE eblip-29351 19 4 direct direct ADJ eblip-29351 19 5 communication communication NOUN eblip-29351 19 6 and and CCONJ eblip-29351 19 7 engagement engagement NOUN eblip-29351 19 8 with with ADP eblip-29351 19 9 the the DET eblip-29351 19 10 university university NOUN eblip-29351 19 11 community community NOUN eblip-29351 19 12 helps help VERB eblip-29351 19 13 “ " PUNCT eblip-29351 19 14 an an DET eblip-29351 19 15 organization organization NOUN eblip-29351 19 16 adapt adapt VERB eblip-29351 19 17 quickly quickly ADV eblip-29351 19 18 to to ADP eblip-29351 19 19 the the DET eblip-29351 19 20 unpredictable unpredictable ADJ eblip-29351 19 21 and and CCONJ eblip-29351 19 22 rapidly rapidly ADV eblip-29351 19 23 changing change VERB eblip-29351 19 24 environments environment NOUN eblip-29351 19 25 most most ADJ eblip-29351 19 26 organizations organization NOUN eblip-29351 19 27 face face VERB eblip-29351 19 28 ” " PUNCT eblip-29351 19 29 ( ( PUNCT eblip-29351 19 30 cervone cervone NOUN eblip-29351 19 31 , , PUNCT eblip-29351 19 32 2014 2014 NUM eblip-29351 19 33 , , PUNCT eblip-29351 19 34 p. p. NOUN eblip-29351 19 35 163 163 NUM eblip-29351 19 36 ) ) PUNCT eblip-29351 19 37 . . PUNCT eblip-29351 20 1 strategic strategic ADJ eblip-29351 20 2 planning planning NOUN eblip-29351 20 3 is be AUX eblip-29351 20 4 a a DET eblip-29351 20 5 formal formal ADJ eblip-29351 20 6 process process NOUN eblip-29351 20 7 that that PRON eblip-29351 20 8 involves involve VERB eblip-29351 20 9 an an DET eblip-29351 20 10 organization organization NOUN eblip-29351 20 11 envisioning envision VERB eblip-29351 20 12 the the DET eblip-29351 20 13 future future NOUN eblip-29351 20 14 and and CCONJ eblip-29351 20 15 developing develop VERB eblip-29351 20 16 the the DET eblip-29351 20 17 procedures procedure NOUN eblip-29351 20 18 and and CCONJ eblip-29351 20 19 processes process NOUN eblip-29351 20 20 needed need VERB eblip-29351 20 21 to to PART eblip-29351 20 22 achieve achieve VERB eblip-29351 20 23 it it PRON eblip-29351 20 24 ( ( PUNCT eblip-29351 20 25 goodstein goodstein PROPN eblip-29351 20 26 , , PUNCT eblip-29351 20 27 nolan nolan PROPN eblip-29351 20 28 , , PUNCT eblip-29351 20 29 & & CCONJ eblip-29351 20 30 pfeiffer pfeiffer PROPN eblip-29351 20 31 , , PUNCT eblip-29351 20 32 1993 1993 NUM eblip-29351 20 33 ) ) PUNCT eblip-29351 20 34 . . PUNCT eblip-29351 21 1 most most ADV eblip-29351 21 2 higher high ADJ eblip-29351 21 3 education education NOUN eblip-29351 21 4 institutions institution NOUN eblip-29351 21 5 ask ask VERB eblip-29351 21 6 two two NUM eblip-29351 21 7 fundamental fundamental ADJ eblip-29351 21 8 questions question NOUN eblip-29351 21 9 when when SCONJ eblip-29351 21 10 planning plan VERB eblip-29351 21 11 : : PUNCT eblip-29351 21 12 what what PRON eblip-29351 21 13 should should AUX eblip-29351 21 14 we we PRON eblip-29351 21 15 be be AUX eblip-29351 21 16 doing do VERB eblip-29351 21 17 ( ( PUNCT eblip-29351 21 18 scanning scan VERB eblip-29351 21 19 external external ADJ eblip-29351 21 20 conditions condition NOUN eblip-29351 21 21 ) ) PUNCT eblip-29351 21 22 and and CCONJ eblip-29351 21 23 how how SCONJ eblip-29351 21 24 well well ADV eblip-29351 21 25 do do AUX eblip-29351 21 26 we we PRON eblip-29351 21 27 do do VERB eblip-29351 21 28 what what PRON eblip-29351 21 29 we we PRON eblip-29351 21 30 do do VERB eblip-29351 21 31 ( ( PUNCT eblip-29351 21 32 evaluating evaluate VERB eblip-29351 21 33 internal internal ADJ eblip-29351 21 34 operations operation NOUN eblip-29351 21 35 ) ) PUNCT eblip-29351 21 36 ( ( PUNCT eblip-29351 21 37 mcintyre mcintyre PROPN eblip-29351 21 38 , , PUNCT eblip-29351 21 39 2012 2012 NUM eblip-29351 21 40 ) ) PUNCT eblip-29351 21 41 . . PUNCT eblip-29351 21 42     SPACE eblip-29351 22 1 whether whether SCONJ eblip-29351 22 2 a a DET eblip-29351 22 3 business business NOUN eblip-29351 22 4 or or CCONJ eblip-29351 22 5 non non ADJ eblip-29351 22 6 - - ADJ eblip-29351 22 7 profit profit ADJ eblip-29351 22 8 body body NOUN eblip-29351 22 9 ( ( PUNCT eblip-29351 22 10 including include VERB eblip-29351 22 11 a a DET eblip-29351 22 12 library library NOUN eblip-29351 22 13 , , PUNCT eblip-29351 22 14 specifically specifically ADV eblip-29351 22 15 ) ) PUNCT eblip-29351 22 16 , , PUNCT eblip-29351 22 17 understanding understand VERB eblip-29351 22 18 the the DET eblip-29351 22 19 needs need NOUN eblip-29351 22 20 of of ADP eblip-29351 22 21 the the DET eblip-29351 22 22 users user NOUN eblip-29351 22 23 or or CCONJ eblip-29351 22 24 customers customer NOUN eblip-29351 22 25 of of ADP eblip-29351 22 26 an an DET eblip-29351 22 27 organization organization NOUN eblip-29351 22 28 is be AUX eblip-29351 22 29 part part NOUN eblip-29351 22 30 of of ADP eblip-29351 22 31 strategic strategic ADJ eblip-29351 22 32 planning planning NOUN eblip-29351 22 33 . . PUNCT eblip-29351 23 1 “ " PUNCT eblip-29351 23 2 listening listen VERB eblip-29351 23 3 to to ADP eblip-29351 23 4 the the DET eblip-29351 23 5 voice voice NOUN eblip-29351 23 6 of of ADP eblip-29351 23 7 the the DET eblip-29351 23 8 customer customer NOUN eblip-29351 23 9 will will AUX eblip-29351 23 10 ensure ensure VERB eblip-29351 23 11 that that SCONJ eblip-29351 23 12 the the DET eblip-29351 23 13 library library NOUN eblip-29351 23 14 understands understand VERB eblip-29351 23 15 the the DET eblip-29351 23 16 perceptions perception NOUN eblip-29351 23 17 of of ADP eblip-29351 23 18 its its PRON eblip-29351 23 19 customers customer NOUN eblip-29351 23 20 and and CCONJ eblip-29351 23 21 the the DET eblip-29351 23 22 value value NOUN eblip-29351 23 23 the the DET eblip-29351 23 24 library library NOUN eblip-29351 23 25 provides provide VERB eblip-29351 23 26 rather rather ADV eblip-29351 23 27 than than ADP eblip-29351 23 28 drawing draw VERB eblip-29351 23 29 conclusions conclusion NOUN eblip-29351 23 30 and and CCONJ eblip-29351 23 31 inferences inference NOUN eblip-29351 23 32 using use VERB eblip-29351 23 33 the the DET eblip-29351 23 34 myopic myopic ADJ eblip-29351 23 35 vision vision NOUN eblip-29351 23 36 of of ADP eblip-29351 23 37 a a DET eblip-29351 23 38 library library NOUN eblip-29351 23 39 ’s ’s PART eblip-29351 23 40 assumptions assumption NOUN eblip-29351 23 41 and and CCONJ eblip-29351 23 42 beliefs belief NOUN eblip-29351 23 43 ” " PUNCT eblip-29351 23 44 ( ( PUNCT eblip-29351 23 45 matthews matthews PROPN eblip-29351 23 46 , , PUNCT eblip-29351 23 47 2005 2005 NUM eblip-29351 23 48 , , PUNCT eblip-29351 23 49 p. p. NOUN eblip-29351 23 50 101 101 NUM eblip-29351 23 51 ) ) PUNCT eblip-29351 23 52 . . PUNCT eblip-29351 24 1 planned plan VERB eblip-29351 24 2 strategy strategy NOUN eblip-29351 24 3 and and CCONJ eblip-29351 24 4 identified identify VERB eblip-29351 24 5 customer customer NOUN eblip-29351 24 6 needs need NOUN eblip-29351 24 7 must must AUX eblip-29351 24 8 be be AUX eblip-29351 24 9 aligned align VERB eblip-29351 24 10 and and CCONJ eblip-29351 24 11 clearly clearly ADV eblip-29351 24 12 communicated communicate VERB eblip-29351 24 13 in in ADP eblip-29351 24 14 order order NOUN eblip-29351 24 15 to to PART eblip-29351 24 16 promote promote VERB eblip-29351 24 17 a a DET eblip-29351 24 18 sense sense NOUN eblip-29351 24 19 of of ADP eblip-29351 24 20 unique unique ADJ eblip-29351 24 21 user user NOUN eblip-29351 24 22 defined define VERB eblip-29351 24 23 value value NOUN eblip-29351 24 24 ( ( PUNCT eblip-29351 24 25 germano germano PROPN eblip-29351 24 26 & & CCONJ eblip-29351 24 27 stretch stretch PROPN eblip-29351 24 28 - - PUNCT eblip-29351 24 29 stephenson stephenson NOUN eblip-29351 24 30 , , PUNCT eblip-29351 24 31 2012 2012 NUM eblip-29351 24 32 ) ) PUNCT eblip-29351 24 33 . . PUNCT eblip-29351 24 34     SPACE eblip-29351 25 1 university university NOUN eblip-29351 25 2 community community NOUN eblip-29351 25 3 engagement engagement NOUN eblip-29351 25 4 means mean VERB eblip-29351 25 5 the the DET eblip-29351 25 6 involvement involvement NOUN eblip-29351 25 7 of of ADP eblip-29351 25 8 faculty faculty NOUN eblip-29351 25 9 , , PUNCT eblip-29351 25 10 students student NOUN eblip-29351 25 11 , , PUNCT eblip-29351 25 12 campus campus NOUN eblip-29351 25 13 partners partner NOUN eblip-29351 25 14 , , PUNCT eblip-29351 25 15 or or CCONJ eblip-29351 25 16 administrators administrator NOUN eblip-29351 25 17 in in ADP eblip-29351 25 18 the the DET eblip-29351 25 19 library library ADJ eblip-29351 25 20 strategic strategic ADJ eblip-29351 25 21 planning planning NOUN eblip-29351 25 22 process process NOUN eblip-29351 25 23 . . PUNCT eblip-29351 26 1 the the DET eblip-29351 26 2 literature literature NOUN eblip-29351 26 3 on on ADP eblip-29351 26 4 library library ADJ eblip-29351 26 5 strategic strategic ADJ eblip-29351 26 6 planning planning NOUN eblip-29351 26 7 and and CCONJ eblip-29351 26 8 university university NOUN eblip-29351 26 9 community community NOUN eblip-29351 26 10 engagement engagement NOUN eblip-29351 26 11 is be AUX eblip-29351 26 12 surprisingly surprisingly ADV eblip-29351 26 13 limited limited ADJ eblip-29351 26 14 . . PUNCT eblip-29351 27 1 many many ADJ eblip-29351 27 2 papers paper NOUN eblip-29351 27 3 refer refer VERB eblip-29351 27 4 to to ADP eblip-29351 27 5 its its PRON eblip-29351 27 6 importance importance NOUN eblip-29351 27 7 , , PUNCT eblip-29351 27 8 but but CCONJ eblip-29351 27 9 the the DET eblip-29351 27 10 main main ADJ eblip-29351 27 11 theme theme NOUN eblip-29351 27 12 of of ADP eblip-29351 27 13 the the DET eblip-29351 27 14 paper paper NOUN eblip-29351 27 15 relates relate VERB eblip-29351 27 16 to to ADP eblip-29351 27 17 something something PRON eblip-29351 27 18 else else ADV eblip-29351 27 19 ( ( PUNCT eblip-29351 27 20 e.g. e.g. ADV eblip-29351 27 21 , , PUNCT eblip-29351 27 22 a a DET eblip-29351 27 23 specific specific ADJ eblip-29351 27 24 aspect aspect NOUN eblip-29351 27 25 or or CCONJ eblip-29351 27 26 a a DET eblip-29351 27 27 case case NOUN eblip-29351 27 28 study study NOUN eblip-29351 27 29 on on ADP eblip-29351 27 30 a a DET eblip-29351 27 31 library library NOUN eblip-29351 27 32 ’s ’s PART eblip-29351 27 33 planning planning NOUN eblip-29351 27 34 process process NOUN eblip-29351 27 35 ) ) PUNCT eblip-29351 27 36 . . PUNCT eblip-29351 28 1 some some PRON eblip-29351 28 2 refer refer VERB eblip-29351 28 3 to to ADP eblip-29351 28 4 the the DET eblip-29351 28 5 importance importance NOUN eblip-29351 28 6 or or CCONJ eblip-29351 28 7 strategies strategy NOUN eblip-29351 28 8 of of ADP eblip-29351 28 9 the the DET eblip-29351 28 10 communication communication NOUN eblip-29351 28 11 of of ADP eblip-29351 28 12 the the DET eblip-29351 28 13 plan plan NOUN eblip-29351 28 14 to to ADP eblip-29351 28 15 its its PRON eblip-29351 28 16 audience(s audience(s NOUN eblip-29351 28 17 ) ) PUNCT eblip-29351 28 18 , , PUNCT eblip-29351 28 19 but but CCONJ eblip-29351 28 20 not not PART eblip-29351 28 21 necessarily necessarily ADV eblip-29351 28 22 on on ADP eblip-29351 28 23 the the DET eblip-29351 28 24 “ " PUNCT eblip-29351 28 25 how how SCONJ eblip-29351 28 26 ” " PUNCT eblip-29351 28 27 of of ADP eblip-29351 28 28 involving involve VERB eblip-29351 28 29 users user NOUN eblip-29351 28 30 in in ADP eblip-29351 28 31 the the DET eblip-29351 28 32 actual actual ADJ eblip-29351 28 33 planning planning NOUN eblip-29351 28 34 process process NOUN eblip-29351 28 35 ( ( PUNCT eblip-29351 28 36 jacob jacob PROPN eblip-29351 28 37 , , PUNCT eblip-29351 28 38 1990 1990 NUM eblip-29351 28 39 ; ; PUNCT eblip-29351 28 40 matthews matthews PROPN eblip-29351 28 41 & & CCONJ eblip-29351 28 42 matthews matthews PROPN eblip-29351 28 43 , , PUNCT eblip-29351 28 44 2013 2013 NUM eblip-29351 28 45 ; ; PUNCT eblip-29351 28 46 mcnicol mcnicol PROPN eblip-29351 28 47 , , PUNCT eblip-29351 28 48 2005 2005 NUM eblip-29351 28 49 ) ) PUNCT eblip-29351 28 50 . . PUNCT eblip-29351 28 51     SPACE eblip-29351 29 1 germano germano PROPN eblip-29351 29 2 & & CCONJ eblip-29351 29 3 stretch stretch PROPN eblip-29351 29 4 - - PUNCT eblip-29351 29 5 stephenson stephenson NOUN eblip-29351 29 6 come come VERB eblip-29351 29 7 close close ADV eblip-29351 29 8 with with ADP eblip-29351 29 9 a a DET eblip-29351 29 10 paper paper NOUN eblip-29351 29 11 that that PRON eblip-29351 29 12 focuses focus VERB eblip-29351 29 13 on on ADP eblip-29351 29 14 marketing marketing NOUN eblip-29351 29 15 ’s ’s PART eblip-29351 29 16 role role NOUN eblip-29351 29 17 in in ADP eblip-29351 29 18 strategic strategic ADJ eblip-29351 29 19 planning planning NOUN eblip-29351 29 20 . . PUNCT eblip-29351 30 1 they they PRON eblip-29351 30 2 state state VERB eblip-29351 30 3 that that SCONJ eblip-29351 30 4 strategic strategic ADJ eblip-29351 30 5 plans plan NOUN eblip-29351 30 6 have have VERB eblip-29351 30 7 a a DET eblip-29351 30 8 better well ADJ eblip-29351 30 9 chance chance NOUN eblip-29351 30 10 of of ADP eblip-29351 30 11 being be AUX eblip-29351 30 12 successfully successfully ADV eblip-29351 30 13 implemented implement VERB eblip-29351 30 14 if if SCONJ eblip-29351 30 15 the the DET eblip-29351 30 16 focus focus NOUN eblip-29351 30 17 is be AUX eblip-29351 30 18 “ " PUNCT eblip-29351 30 19 reoriented reorient VERB eblip-29351 30 20 towards towards ADP eblip-29351 30 21 understanding understand VERB eblip-29351 30 22 patrons patron NOUN eblip-29351 30 23 in in ADP eblip-29351 30 24 a a DET eblip-29351 30 25 way way NOUN eblip-29351 30 26 that that PRON eblip-29351 30 27 considers consider VERB eblip-29351 30 28 their their PRON eblip-29351 30 29 needs need NOUN eblip-29351 30 30 as as ADV eblip-29351 30 31 well well ADV eblip-29351 30 32 as as ADP eblip-29351 30 33 the the DET eblip-29351 30 34 role role NOUN eblip-29351 30 35 the the DET eblip-29351 30 36 library library NOUN eblip-29351 30 37 plays play VERB eblip-29351 30 38 in in ADP eblip-29351 30 39 their their PRON eblip-29351 30 40 overall overall ADJ eblip-29351 30 41 information information NOUN eblip-29351 30 42 seeking seek VERB eblip-29351 30 43 behaviours behaviour NOUN eblip-29351 30 44 ” " PUNCT eblip-29351 30 45 ( ( PUNCT eblip-29351 30 46 2012 2012 NUM eblip-29351 30 47 , , PUNCT eblip-29351 30 48 p. p. NOUN eblip-29351 30 49 75 75 NUM eblip-29351 30 50 ) ) PUNCT eblip-29351 30 51 . . PUNCT eblip-29351 31 1 this this PRON eblip-29351 31 2 is be AUX eblip-29351 31 3 not not PART eblip-29351 31 4 an an DET eblip-29351 31 5 easy easy ADJ eblip-29351 31 6 task task NOUN eblip-29351 31 7 . . PUNCT eblip-29351 32 1 connecting connect VERB eblip-29351 32 2 patron patron NOUN eblip-29351 32 3 attitudes attitude NOUN eblip-29351 32 4 and and CCONJ eblip-29351 32 5 needs need VERB eblip-29351 32 6 with with ADP eblip-29351 32 7 planning planning NOUN eblip-29351 32 8 service service NOUN eblip-29351 32 9 goals goal NOUN eblip-29351 32 10 is be AUX eblip-29351 32 11 a a DET eblip-29351 32 12 significant significant ADJ eblip-29351 32 13 difficulty difficulty NOUN eblip-29351 32 14 for for ADP eblip-29351 32 15 university university NOUN eblip-29351 32 16 libraries library NOUN eblip-29351 32 17 ( ( PUNCT eblip-29351 32 18 germano germano PROPN eblip-29351 32 19 & & CCONJ eblip-29351 32 20 stretch stretch PROPN eblip-29351 32 21 - - PUNCT eblip-29351 32 22 stephenson stephenson NOUN eblip-29351 32 23 , , PUNCT eblip-29351 32 24 2012 2012 NUM eblip-29351 32 25 ) ) PUNCT eblip-29351 32 26 . . PUNCT eblip-29351 32 27     SPACE eblip-29351 33 1 quantitative quantitative ADJ eblip-29351 33 2 methods method NOUN eblip-29351 33 3     SPACE eblip-29351 33 4 decker decker NOUN eblip-29351 33 5 and and CCONJ eblip-29351 33 6 höppner höppner NOUN eblip-29351 33 7 ( ( PUNCT eblip-29351 33 8 2006 2006 NUM eblip-29351 33 9 ) ) PUNCT eblip-29351 33 10 discuss discuss VERB eblip-29351 33 11 the the DET eblip-29351 33 12 use use NOUN eblip-29351 33 13 of of ADP eblip-29351 33 14 customer customer NOUN eblip-29351 33 15 intelligence intelligence NOUN eblip-29351 33 16 in in ADP eblip-29351 33 17 academic academic ADJ eblip-29351 33 18 libraries library NOUN eblip-29351 33 19 to to PART eblip-29351 33 20 inform inform VERB eblip-29351 33 21 planning plan VERB eblip-29351 33 22 . . PUNCT eblip-29351 34 1 examples example NOUN eblip-29351 34 2 of of ADP eblip-29351 34 3 customer customer NOUN eblip-29351 34 4 data datum NOUN eblip-29351 34 5 include include VERB eblip-29351 34 6 anonymized anonymize VERB eblip-29351 34 7 lending lending NOUN eblip-29351 34 8 data datum NOUN eblip-29351 34 9 and and CCONJ eblip-29351 34 10 data datum NOUN eblip-29351 34 11 found find VERB eblip-29351 34 12 through through ADP eblip-29351 34 13 card card NOUN eblip-29351 34 14 swipes swipe NOUN eblip-29351 34 15 when when SCONJ eblip-29351 34 16 entering enter VERB eblip-29351 34 17 the the DET eblip-29351 34 18 library library NOUN eblip-29351 34 19 or or CCONJ eblip-29351 34 20 using use VERB eblip-29351 34 21 various various ADJ eblip-29351 34 22 services service NOUN eblip-29351 34 23 ( ( PUNCT eblip-29351 34 24 which which PRON eblip-29351 34 25 may may AUX eblip-29351 34 26 not not PART eblip-29351 34 27 be be AUX eblip-29351 34 28 anonymized anonymize VERB eblip-29351 34 29 ) ) PUNCT eblip-29351 34 30 . . PUNCT eblip-29351 35 1 examining examine VERB eblip-29351 35 2 library library PROPN eblip-29351 35 3 patron patron PROPN eblip-29351 35 4 data data PROPN eblip-29351 35 5 has have AUX eblip-29351 35 6 been be AUX eblip-29351 35 7 a a DET eblip-29351 35 8 topic topic NOUN eblip-29351 35 9 of of ADP eblip-29351 35 10 increasing increase VERB eblip-29351 35 11 discussion discussion NOUN eblip-29351 35 12 in in ADP eblip-29351 35 13 assessment assessment NOUN eblip-29351 35 14 conferences conference NOUN eblip-29351 35 15 and and CCONJ eblip-29351 35 16 papers paper NOUN eblip-29351 35 17 , , PUNCT eblip-29351 35 18 much much ADJ eblip-29351 35 19 of of ADP eblip-29351 35 20 it it PRON eblip-29351 35 21 surrounding surround VERB eblip-29351 35 22 the the DET eblip-29351 35 23 need need NOUN eblip-29351 35 24 to to PART eblip-29351 35 25 demonstrate demonstrate VERB eblip-29351 35 26 library library ADJ eblip-29351 35 27 value value NOUN eblip-29351 35 28 to to ADP eblip-29351 35 29 university university NOUN eblip-29351 35 30 administration administration NOUN eblip-29351 35 31 ( ( PUNCT eblip-29351 35 32 matthews matthews PROPN eblip-29351 35 33 , , PUNCT eblip-29351 35 34 2012 2012 NUM eblip-29351 35 35 ; ; PUNCT eblip-29351 35 36 beile beile NOUN eblip-29351 35 37 , , PUNCT eblip-29351 35 38 choudhury choudhury PROPN eblip-29351 35 39 , , PUNCT eblip-29351 35 40 & & CCONJ eblip-29351 35 41 wang wang PROPN eblip-29351 35 42 , , PUNCT eblip-29351 35 43 2017 2017 NUM eblip-29351 35 44 ; ; PUNCT eblip-29351 35 45 renaud renaud NOUN eblip-29351 35 46 , , PUNCT eblip-29351 35 47 britton britton PROPN eblip-29351 35 48 , , PUNCT eblip-29351 35 49 wang wang PROPN eblip-29351 35 50 , , PUNCT eblip-29351 35 51 & & CCONJ eblip-29351 35 52 ogihara ogihara PROPN eblip-29351 35 53 , , PUNCT eblip-29351 35 54 2015 2015 NUM eblip-29351 35 55 ) ) PUNCT eblip-29351 35 56 . . PUNCT eblip-29351 36 1 however however ADV eblip-29351 36 2 , , PUNCT eblip-29351 36 3 there there PRON eblip-29351 36 4 are be VERB eblip-29351 36 5 concerns concern NOUN eblip-29351 36 6 regarding regard VERB eblip-29351 36 7 the the DET eblip-29351 36 8 privacy privacy NOUN eblip-29351 36 9 of of ADP eblip-29351 36 10 this this DET eblip-29351 36 11 data datum NOUN eblip-29351 36 12 ( ( PUNCT eblip-29351 36 13 varnum varnum ADJ eblip-29351 36 14 , , PUNCT eblip-29351 36 15 2015 2015 NUM eblip-29351 36 16 ; ; PUNCT eblip-29351 36 17 chen chen PROPN eblip-29351 36 18 et et PROPN eblip-29351 36 19 al al PROPN eblip-29351 36 20 . . PROPN eblip-29351 36 21 , , PUNCT eblip-29351 36 22 2015 2015 NUM eblip-29351 36 23 ) ) PUNCT eblip-29351 36 24 . . PUNCT eblip-29351 36 25     SPACE eblip-29351 37 1 strategically strategically ADV eblip-29351 37 2 analyzing analyze VERB eblip-29351 37 3 a a DET eblip-29351 37 4 variety variety NOUN eblip-29351 37 5 of of ADP eblip-29351 37 6 data datum NOUN eblip-29351 37 7 routinely routinely ADV eblip-29351 37 8 gathered gather VERB eblip-29351 37 9 in in ADP eblip-29351 37 10 the the DET eblip-29351 37 11 library library NOUN eblip-29351 37 12 helps help VERB eblip-29351 37 13 to to PART eblip-29351 37 14 provide provide VERB eblip-29351 37 15 clear clear ADJ eblip-29351 37 16 direction direction NOUN eblip-29351 37 17 for for ADP eblip-29351 37 18 future future ADJ eblip-29351 37 19 decision decision NOUN eblip-29351 37 20 making making NOUN eblip-29351 37 21 . . PUNCT eblip-29351 38 1 examples example NOUN eblip-29351 38 2 include include VERB eblip-29351 38 3 interlibrary interlibrary ADJ eblip-29351 38 4 loan loan NOUN eblip-29351 38 5 and and CCONJ eblip-29351 38 6 circulation circulation NOUN eblip-29351 38 7 statistics statistic NOUN eblip-29351 38 8 , , PUNCT eblip-29351 38 9 gate gate NOUN eblip-29351 38 10 counts count NOUN eblip-29351 38 11 , , PUNCT eblip-29351 38 12 usage usage NOUN eblip-29351 38 13 data datum NOUN eblip-29351 38 14 ( ( PUNCT eblip-29351 38 15 electronic electronic ADJ eblip-29351 38 16 resource resource NOUN eblip-29351 38 17 usage usage NOUN eblip-29351 38 18 data datum NOUN eblip-29351 38 19 , , PUNCT eblip-29351 38 20 website website NOUN eblip-29351 38 21 visit visit NOUN eblip-29351 38 22 , , PUNCT eblip-29351 38 23 or or CCONJ eblip-29351 38 24 log log VERB eblip-29351 38 25 files file NOUN eblip-29351 38 26 ) ) PUNCT eblip-29351 38 27 , , PUNCT eblip-29351 38 28 and and CCONJ eblip-29351 38 29 service service NOUN eblip-29351 38 30 data datum NOUN eblip-29351 38 31 ( ( PUNCT eblip-29351 38 32 equipment equipment NOUN eblip-29351 38 33 lending lending NOUN eblip-29351 38 34 or or CCONJ eblip-29351 38 35 help help VERB eblip-29351 38 36 desk desk NOUN eblip-29351 38 37 visits visit NOUN eblip-29351 38 38 ) ) PUNCT eblip-29351 38 39 ( ( PUNCT eblip-29351 38 40 huff huff NOUN eblip-29351 38 41 - - PUNCT eblip-29351 38 42 eibl eibl NOUN eblip-29351 38 43 , , PUNCT eblip-29351 38 44 miller miller PROPN eblip-29351 38 45 - - PUNCT eblip-29351 38 46 wells wells PROPN eblip-29351 38 47 , , PUNCT eblip-29351 38 48 & & CCONJ eblip-29351 38 49 begay begay PROPN eblip-29351 38 50 , , PUNCT eblip-29351 38 51 2014 2014 NUM eblip-29351 38 52 ) ) PUNCT eblip-29351 38 53 . . PUNCT eblip-29351 38 54     SPACE eblip-29351 39 1 looking look VERB eblip-29351 39 2 external external ADJ eblip-29351 39 3 to to ADP eblip-29351 39 4 the the DET eblip-29351 39 5 library library NOUN eblip-29351 39 6 , , PUNCT eblip-29351 39 7 national national ADJ eblip-29351 39 8 surveys survey NOUN eblip-29351 39 9 help help VERB eblip-29351 39 10 to to PART eblip-29351 39 11 understand understand VERB eblip-29351 39 12 different different ADJ eblip-29351 39 13 user user NOUN eblip-29351 39 14 groups group NOUN eblip-29351 39 15 , , PUNCT eblip-29351 39 16 with with ADP eblip-29351 39 17 institution institution NOUN eblip-29351 39 18 - - PUNCT eblip-29351 39 19 specific specific ADJ eblip-29351 39 20 information information NOUN eblip-29351 39 21 available available ADJ eblip-29351 39 22 through through ADP eblip-29351 39 23 many many ADJ eblip-29351 39 24 institutional institutional ADJ eblip-29351 39 25 research research NOUN eblip-29351 39 26 offices office NOUN eblip-29351 39 27 at at ADP eblip-29351 39 28 individual individual ADJ eblip-29351 39 29 universities university NOUN eblip-29351 39 30 . . PUNCT eblip-29351 40 1 these these DET eblip-29351 40 2 surveys survey NOUN eblip-29351 40 3 measure measure NOUN eblip-29351 40 4 students student NOUN eblip-29351 40 5 ’ ' PUNCT eblip-29351 40 6 engagement engagement NOUN eblip-29351 40 7 , , PUNCT eblip-29351 40 8 experience experience NOUN eblip-29351 40 9 , , PUNCT eblip-29351 40 10 and and CCONJ eblip-29351 40 11 satisfaction satisfaction NOUN eblip-29351 40 12 levels level NOUN eblip-29351 40 13 of of ADP eblip-29351 40 14 different different ADJ eblip-29351 40 15 aspects aspect NOUN eblip-29351 40 16 of of ADP eblip-29351 40 17 university university NOUN eblip-29351 40 18 life life NOUN eblip-29351 40 19 . . PUNCT eblip-29351 41 1 libraries library NOUN eblip-29351 41 2 and and CCONJ eblip-29351 41 3 their their PRON eblip-29351 41 4 institutions institution NOUN eblip-29351 41 5 can can AUX eblip-29351 41 6 glean glean VERB eblip-29351 41 7 information information NOUN eblip-29351 41 8 not not PART eblip-29351 41 9 only only ADV eblip-29351 41 10 on on ADP eblip-29351 41 11 students student NOUN eblip-29351 41 12 ’ ’ PART eblip-29351 41 13 research research NOUN eblip-29351 41 14 and and CCONJ eblip-29351 41 15 learning learning NOUN eblip-29351 41 16 needs need NOUN eblip-29351 41 17 , , PUNCT eblip-29351 41 18 but but CCONJ eblip-29351 41 19 also also ADV eblip-29351 41 20 their their PRON eblip-29351 41 21 levels level NOUN eblip-29351 41 22 of of ADP eblip-29351 41 23 engagement engagement NOUN eblip-29351 41 24 and and CCONJ eblip-29351 41 25 satisfaction satisfaction NOUN eblip-29351 41 26 with with ADP eblip-29351 41 27 library library NOUN eblip-29351 41 28 services service NOUN eblip-29351 41 29 , , PUNCT eblip-29351 41 30 resources resource NOUN eblip-29351 41 31 , , PUNCT eblip-29351 41 32 and and CCONJ eblip-29351 41 33 space space NOUN eblip-29351 41 34 . . PUNCT eblip-29351 42 1 these these PRON eblip-29351 42 2 include include VERB eblip-29351 42 3 ( ( PUNCT eblip-29351 42 4 but but CCONJ eblip-29351 42 5 are be AUX eblip-29351 42 6 not not PART eblip-29351 42 7 limited limit VERB eblip-29351 42 8 to to ADP eblip-29351 42 9 ) ) PUNCT eblip-29351 42 10 nsse nsse NOUN eblip-29351 42 11 ( ( PUNCT eblip-29351 42 12 national national ADJ eblip-29351 42 13 survey survey NOUN eblip-29351 42 14 of of ADP eblip-29351 42 15 student student NOUN eblip-29351 42 16 engagement engagement NOUN eblip-29351 42 17 , , PUNCT eblip-29351 42 18 us us PROPN eblip-29351 42 19 & & CCONJ eblip-29351 42 20 canada canada PROPN eblip-29351 42 21 ) ) PUNCT eblip-29351 42 22 , , PUNCT eblip-29351 42 23 cgpss cgpss PROPN eblip-29351 42 24 ( ( PUNCT eblip-29351 42 25 canadian canadian ADJ eblip-29351 42 26 graduate graduate NOUN eblip-29351 42 27 and and CCONJ eblip-29351 42 28 professional professional ADJ eblip-29351 42 29 student student NOUN eblip-29351 42 30 survey survey NOUN eblip-29351 42 31 ) ) PUNCT eblip-29351 42 32 , , PUNCT eblip-29351 42 33 nss nss NOUN eblip-29351 42 34 ( ( PUNCT eblip-29351 42 35 national national ADJ eblip-29351 42 36 student student NOUN eblip-29351 42 37 survey survey NOUN eblip-29351 42 38 , , PUNCT eblip-29351 42 39 higher high ADJ eblip-29351 42 40 education education NOUN eblip-29351 42 41 funding funding NOUN eblip-29351 42 42 council council PROPN eblip-29351 42 43 for for ADP eblip-29351 42 44 england england PROPN eblip-29351 42 45 ) ) PUNCT eblip-29351 42 46 , , PUNCT eblip-29351 42 47 and and CCONJ eblip-29351 42 48 ausse ausse NOUN eblip-29351 42 49 ( ( PUNCT eblip-29351 42 50 australasian australasian ADJ eblip-29351 42 51 survey survey NOUN eblip-29351 42 52 of of ADP eblip-29351 42 53 student student NOUN eblip-29351 42 54 engagement engagement NOUN eblip-29351 42 55 ) ) PUNCT eblip-29351 42 56 . . PUNCT eblip-29351 42 57     SPACE eblip-29351 43 1 libqual+ libqual+ X eblip-29351 43 2 is be AUX eblip-29351 43 3 a a DET eblip-29351 43 4 web web NOUN eblip-29351 43 5 - - PUNCT eblip-29351 43 6 based base VERB eblip-29351 43 7 survey survey NOUN eblip-29351 43 8 offered offer VERB eblip-29351 43 9 by by ADP eblip-29351 43 10 the the DET eblip-29351 43 11 association association NOUN eblip-29351 43 12 of of ADP eblip-29351 43 13 research research NOUN eblip-29351 43 14 libraries library NOUN eblip-29351 43 15 that that PRON eblip-29351 43 16 measures measure VERB eblip-29351 43 17 library library ADJ eblip-29351 43 18 users user NOUN eblip-29351 43 19 ’ ’ PART eblip-29351 43 20 views view NOUN eblip-29351 43 21 and and CCONJ eblip-29351 43 22 levels level NOUN eblip-29351 43 23 of of ADP eblip-29351 43 24 service service NOUN eblip-29351 43 25 quality quality NOUN eblip-29351 43 26 ( ( PUNCT eblip-29351 43 27 arl arl PROPN eblip-29351 43 28 , , PUNCT eblip-29351 43 29 n.d n.d PROPN eblip-29351 43 30 . . PROPN eblip-29351 43 31 ) ) PUNCT eblip-29351 43 32 . . PUNCT eblip-29351 44 1 it it PRON eblip-29351 44 2 can can AUX eblip-29351 44 3 be be AUX eblip-29351 44 4 used use VERB eblip-29351 44 5 for for ADP eblip-29351 44 6 both both CCONJ eblip-29351 44 7 quantitative quantitative ADJ eblip-29351 44 8 and and CCONJ eblip-29351 44 9 qualitative qualitative ADJ eblip-29351 44 10 analysis analysis NOUN eblip-29351 44 11 ( ( PUNCT eblip-29351 44 12 survey survey NOUN eblip-29351 44 13 data datum NOUN eblip-29351 44 14 versus versus ADP eblip-29351 44 15 comments comment NOUN eblip-29351 44 16 ) ) PUNCT eblip-29351 44 17 . . PUNCT eblip-29351 45 1 there there PRON eblip-29351 45 2 are be VERB eblip-29351 45 3 some some DET eblip-29351 45 4 papers paper NOUN eblip-29351 45 5 specifically specifically ADV eblip-29351 45 6 related relate VERB eblip-29351 45 7 to to ADP eblip-29351 45 8 libqual+ libqual+ X eblip-29351 45 9 and and CCONJ eblip-29351 45 10 its its PRON eblip-29351 45 11 use use NOUN eblip-29351 45 12 in in ADP eblip-29351 45 13 strategic strategic ADJ eblip-29351 45 14 planning planning NOUN eblip-29351 45 15 . . PUNCT eblip-29351 46 1 stewart stewart PROPN eblip-29351 46 2 saunders saunders PROPN eblip-29351 46 3 ( ( PUNCT eblip-29351 46 4 2008 2008 NUM eblip-29351 46 5 ) ) PUNCT eblip-29351 46 6 found find VERB eblip-29351 46 7 that that SCONJ eblip-29351 46 8 although although SCONJ eblip-29351 46 9 libqual+ libqual+ X eblip-29351 46 10 ultimately ultimately ADV eblip-29351 46 11 informed inform VERB eblip-29351 46 12 purdue purdue ADJ eblip-29351 46 13 university university NOUN eblip-29351 46 14 library library NOUN eblip-29351 46 15 ’s ’s PART eblip-29351 46 16 planning planning NOUN eblip-29351 46 17 , , PUNCT eblip-29351 46 18 the the DET eblip-29351 46 19 survey survey NOUN eblip-29351 46 20 data datum NOUN eblip-29351 46 21 initially initially ADV eblip-29351 46 22 limited limit VERB eblip-29351 46 23 their their PRON eblip-29351 46 24 focus focus NOUN eblip-29351 46 25 and and CCONJ eblip-29351 46 26 confused confuse VERB eblip-29351 46 27 the the DET eblip-29351 46 28 issues issue NOUN eblip-29351 46 29 of of ADP eblip-29351 46 30 strategic strategic ADJ eblip-29351 46 31 versus versus ADP eblip-29351 46 32 operational operational ADJ eblip-29351 46 33 planning planning NOUN eblip-29351 46 34 . . PUNCT eblip-29351 47 1 while while SCONJ eblip-29351 47 2 mostly mostly ADV eblip-29351 47 3 used use VERB eblip-29351 47 4 as as ADP eblip-29351 47 5 a a DET eblip-29351 47 6 measurement measurement NOUN eblip-29351 47 7 system system NOUN eblip-29351 47 8 to to PART eblip-29351 47 9 address address VERB eblip-29351 47 10 various various ADJ eblip-29351 47 11 objectives objective NOUN eblip-29351 47 12 in in ADP eblip-29351 47 13 the the DET eblip-29351 47 14 strategic strategic ADJ eblip-29351 47 15 plan plan NOUN eblip-29351 47 16 , , PUNCT eblip-29351 47 17 the the DET eblip-29351 47 18 university university PROPN eblip-29351 47 19 of of ADP eblip-29351 47 20 florida florida PROPN eblip-29351 47 21 used use VERB eblip-29351 47 22 libqual+ libqual+ X eblip-29351 47 23 results result NOUN eblip-29351 47 24 as as ADP eblip-29351 47 25 a a DET eblip-29351 47 26 “ " PUNCT eblip-29351 47 27 discussion discussion NOUN eblip-29351 47 28 - - PUNCT eblip-29351 47 29 starter starter NOUN eblip-29351 47 30 ” " PUNCT eblip-29351 47 31 with with ADP eblip-29351 47 32 their their PRON eblip-29351 47 33 primary primary ADJ eblip-29351 47 34 user user NOUN eblip-29351 47 35 groups group NOUN eblip-29351 47 36 ( ( PUNCT eblip-29351 47 37 shorb shorb NOUN eblip-29351 47 38 and and CCONJ eblip-29351 47 39 driscoll driscoll NOUN eblip-29351 47 40 , , PUNCT eblip-29351 47 41 2004 2004 NUM eblip-29351 47 42 , , PUNCT eblip-29351 47 43 p. p. NOUN eblip-29351 47 44 176 176 NUM eblip-29351 47 45 ) ) PUNCT eblip-29351 47 46 . . PUNCT eblip-29351 48 1 piorun piorun NOUN eblip-29351 48 2 ( ( PUNCT eblip-29351 48 3 2011 2011 NUM eblip-29351 48 4 ) ) PUNCT eblip-29351 48 5 interviewed interview VERB eblip-29351 48 6 five five NUM eblip-29351 48 7 leaders leader NOUN eblip-29351 48 8 of of ADP eblip-29351 48 9 strategic strategic ADJ eblip-29351 48 10 planning planning NOUN eblip-29351 48 11 in in ADP eblip-29351 48 12 academic academic ADJ eblip-29351 48 13 health health NOUN eblip-29351 48 14 libraries library NOUN eblip-29351 48 15 . . PUNCT eblip-29351 49 1 all all DET eblip-29351 49 2 five five NUM eblip-29351 49 3 libraries library NOUN eblip-29351 49 4 used use VERB eblip-29351 49 5 libqual+ libqual+ X eblip-29351 49 6 as as ADP eblip-29351 49 7 the the DET eblip-29351 49 8 primary primary ADJ eblip-29351 49 9 way way NOUN eblip-29351 49 10 of of ADP eblip-29351 49 11 reaching reach VERB eblip-29351 49 12 stakeholders stakeholder NOUN eblip-29351 49 13 to to PART eblip-29351 49 14 inform inform VERB eblip-29351 49 15 strategic strategic ADJ eblip-29351 49 16 planning planning NOUN eblip-29351 49 17 . . PUNCT eblip-29351 50 1 in in ADP eblip-29351 50 2 this this DET eblip-29351 50 3 and and CCONJ eblip-29351 50 4 other other ADJ eblip-29351 50 5 papers paper NOUN eblip-29351 50 6 on on ADP eblip-29351 50 7 libqual+ libqual+ ADP eblip-29351 50 8 , , PUNCT eblip-29351 50 9 all all DET eblip-29351 50 10 libraries library NOUN eblip-29351 50 11 also also ADV eblip-29351 50 12 analyzed analyze VERB eblip-29351 50 13 the the DET eblip-29351 50 14 comments comment NOUN eblip-29351 50 15 to to PART eblip-29351 50 16 help help VERB eblip-29351 50 17 get get VERB eblip-29351 50 18 a a DET eblip-29351 50 19 deeper deep ADJ eblip-29351 50 20 understanding understanding NOUN eblip-29351 50 21 of of ADP eblip-29351 50 22 needs need NOUN eblip-29351 50 23 . . PUNCT eblip-29351 50 24     SPACE eblip-29351 51 1 qualitative qualitative ADJ eblip-29351 51 2 methods method NOUN eblip-29351 51 3     SPACE eblip-29351 51 4 bowling bowl VERB eblip-29351 51 5 green green ADJ eblip-29351 51 6 state state PROPN eblip-29351 51 7 university university PROPN eblip-29351 51 8 libraries library NOUN eblip-29351 51 9 ( ( PUNCT eblip-29351 51 10 haricombe haricombe NOUN eblip-29351 51 11 & & CCONJ eblip-29351 51 12 boettcher boettcher PROPN eblip-29351 51 13 , , PUNCT eblip-29351 51 14 2004 2004 NUM eblip-29351 51 15 ) ) PUNCT eblip-29351 51 16 and and CCONJ eblip-29351 51 17 american american PROPN eblip-29351 51 18 university university PROPN eblip-29351 51 19 library library NOUN eblip-29351 51 20 ( ( PUNCT eblip-29351 51 21 becher becher PROPN eblip-29351 51 22 & & CCONJ eblip-29351 51 23 flug flug PROPN eblip-29351 51 24 , , PUNCT eblip-29351 51 25 2005 2005 NUM eblip-29351 51 26 ) ) PUNCT eblip-29351 51 27 informed inform VERB eblip-29351 51 28 their their PRON eblip-29351 51 29 strategic strategic ADJ eblip-29351 51 30 plans plan NOUN eblip-29351 51 31 by by ADP eblip-29351 51 32 carefully carefully ADV eblip-29351 51 33 mapping mapping NOUN eblip-29351 51 34 focus focus NOUN eblip-29351 51 35 group group NOUN eblip-29351 51 36 questions question NOUN eblip-29351 51 37 to to ADP eblip-29351 51 38 the the DET eblip-29351 51 39 quantitative quantitative ADJ eblip-29351 51 40 data datum NOUN eblip-29351 51 41 from from ADP eblip-29351 51 42 their their PRON eblip-29351 51 43 libqual+ libqual+ ADP eblip-29351 51 44 surveys survey NOUN eblip-29351 51 45 . . PUNCT eblip-29351 52 1 focus focus NOUN eblip-29351 52 2 groups group NOUN eblip-29351 52 3 can can AUX eblip-29351 52 4 help help VERB eblip-29351 52 5 validate validate VERB eblip-29351 52 6 or or CCONJ eblip-29351 52 7 challenge challenge VERB eblip-29351 52 8 quantitative quantitative ADJ eblip-29351 52 9 survey survey NOUN eblip-29351 52 10 findings finding NOUN eblip-29351 52 11 . . PUNCT eblip-29351 53 1 as as ADP eblip-29351 53 2 part part NOUN eblip-29351 53 3 of of ADP eblip-29351 53 4 a a DET eblip-29351 53 5 larger large ADJ eblip-29351 53 6 discussion discussion NOUN eblip-29351 53 7 on on ADP eblip-29351 53 8 the the DET eblip-29351 53 9 library library NOUN eblip-29351 53 10 planning planning NOUN eblip-29351 53 11 process process NOUN eblip-29351 53 12 , , PUNCT eblip-29351 53 13 nutefall nutefall ADV eblip-29351 53 14 ( ( PUNCT eblip-29351 53 15 2015 2015 NUM eblip-29351 53 16 ) ) PUNCT eblip-29351 53 17 briefly briefly ADV eblip-29351 53 18 mentioned mention VERB eblip-29351 53 19 the the DET eblip-29351 53 20 use use NOUN eblip-29351 53 21 of of ADP eblip-29351 53 22 focus focus NOUN eblip-29351 53 23 groups group NOUN eblip-29351 53 24 of of ADP eblip-29351 53 25 students student NOUN eblip-29351 53 26 and and CCONJ eblip-29351 53 27 faculty faculty NOUN eblip-29351 53 28 to to PART eblip-29351 53 29 gather gather VERB eblip-29351 53 30 feedback feedback NOUN eblip-29351 53 31 on on ADP eblip-29351 53 32 three three NUM eblip-29351 53 33 priority priority NOUN eblip-29351 53 34 areas area NOUN eblip-29351 53 35 ( ( PUNCT eblip-29351 53 36 engagement engagement NOUN eblip-29351 53 37 , , PUNCT eblip-29351 53 38 collections collection NOUN eblip-29351 53 39 , , PUNCT eblip-29351 53 40 and and CCONJ eblip-29351 53 41 learning learn VERB eblip-29351 53 42 environments environment NOUN eblip-29351 53 43 ) ) PUNCT eblip-29351 53 44 that that SCONJ eblip-29351 53 45 the the DET eblip-29351 53 46 planning planning NOUN eblip-29351 53 47 committee committee NOUN eblip-29351 53 48 deemed deem VERB eblip-29351 53 49 had have VERB eblip-29351 53 50 the the DET eblip-29351 53 51 most most ADJ eblip-29351 53 52 impact impact NOUN eblip-29351 53 53 on on ADP eblip-29351 53 54 the the DET eblip-29351 53 55 university university NOUN eblip-29351 53 56 community community NOUN eblip-29351 53 57 . . PUNCT eblip-29351 54 1 higa higa PROPN eblip-29351 54 2 - - PUNCT eblip-29351 54 3 moore moore PROPN eblip-29351 54 4 , , PUNCT eblip-29351 54 5 bunnett bunnett NOUN eblip-29351 54 6 , , PUNCT eblip-29351 54 7 mayo mayo NOUN eblip-29351 54 8 , , PUNCT eblip-29351 54 9 and and CCONJ eblip-29351 54 10 olney olney NOUN eblip-29351 54 11 ( ( PUNCT eblip-29351 54 12 2002 2002 NUM eblip-29351 54 13 ) ) PUNCT eblip-29351 54 14 integrated integrate VERB eblip-29351 54 15 focus focus NOUN eblip-29351 54 16 groups group NOUN eblip-29351 54 17 into into ADP eblip-29351 54 18 the the DET eblip-29351 54 19 university university NOUN eblip-29351 54 20 library library NOUN eblip-29351 54 21 ’s ’s PART eblip-29351 54 22 long long ADJ eblip-29351 54 23 - - PUNCT eblip-29351 54 24 term term NOUN eblip-29351 54 25 planning planning NOUN eblip-29351 54 26 process process NOUN eblip-29351 54 27 . . PUNCT eblip-29351 55 1 although although SCONJ eblip-29351 55 2 there there PRON eblip-29351 55 3 were be VERB eblip-29351 55 4 benefits benefit NOUN eblip-29351 55 5 of of ADP eblip-29351 55 6 raising raise VERB eblip-29351 55 7 the the DET eblip-29351 55 8 library library NOUN eblip-29351 55 9 ’s ’s PART eblip-29351 55 10 profile profile NOUN eblip-29351 55 11 and and CCONJ eblip-29351 55 12 reinforcing reinforce VERB eblip-29351 55 13 the the DET eblip-29351 55 14 perception perception NOUN eblip-29351 55 15 of of ADP eblip-29351 55 16 being be AUX eblip-29351 55 17 customer customer NOUN eblip-29351 55 18 - - PUNCT eblip-29351 55 19 oriented orient VERB eblip-29351 55 20 , , PUNCT eblip-29351 55 21 a a DET eblip-29351 55 22 key key ADJ eblip-29351 55 23 disadvantage disadvantage NOUN eblip-29351 55 24 is be AUX eblip-29351 55 25 that that SCONJ eblip-29351 55 26 it it PRON eblip-29351 55 27 is be AUX eblip-29351 55 28 very very ADV eblip-29351 55 29 labour labour NOUN eblip-29351 55 30 - - PUNCT eblip-29351 55 31 intensive intensive ADJ eblip-29351 55 32 and and CCONJ eblip-29351 55 33 expensive expensive ADJ eblip-29351 55 34 to to PART eblip-29351 55 35 carry carry VERB eblip-29351 55 36 out out ADP eblip-29351 55 37 on on ADP eblip-29351 55 38 a a DET eblip-29351 55 39 large large ADJ eblip-29351 55 40 scale scale NOUN eblip-29351 55 41 . . PUNCT eblip-29351 56 1 moreover moreover ADV eblip-29351 56 2 , , PUNCT eblip-29351 56 3 precautions precaution NOUN eblip-29351 56 4 need need VERB eblip-29351 56 5 to to PART eblip-29351 56 6 be be AUX eblip-29351 56 7 taken take VERB eblip-29351 56 8 to to PART eblip-29351 56 9 ensure ensure VERB eblip-29351 56 10 that that SCONJ eblip-29351 56 11 diverse diverse ADJ eblip-29351 56 12 perspectives perspective NOUN eblip-29351 56 13 are be AUX eblip-29351 56 14 sought seek VERB eblip-29351 56 15 , , PUNCT eblip-29351 56 16 as as SCONJ eblip-29351 56 17 the the DET eblip-29351 56 18 views view NOUN eblip-29351 56 19 of of ADP eblip-29351 56 20 highly highly ADV eblip-29351 56 21 engaged engage VERB eblip-29351 56 22 users user NOUN eblip-29351 56 23 may may AUX eblip-29351 56 24 create create VERB eblip-29351 56 25 disproportionate disproportionate ADJ eblip-29351 56 26 influence influence NOUN eblip-29351 56 27 ( ( PUNCT eblip-29351 56 28 peacemaker peacemaker NOUN eblip-29351 56 29 & & CCONJ eblip-29351 56 30 heinze heinze PROPN eblip-29351 56 31 , , PUNCT eblip-29351 56 32 2015 2015 NUM eblip-29351 56 33 ) ) PUNCT eblip-29351 56 34 . . PUNCT eblip-29351 56 35     SPACE eblip-29351 57 1 user user NOUN eblip-29351 57 2 experience experience NOUN eblip-29351 57 3 ( ( PUNCT eblip-29351 57 4 also also ADV eblip-29351 57 5 referred refer VERB eblip-29351 57 6 to to ADP eblip-29351 57 7 as as ADP eblip-29351 57 8 ux ux PROPN eblip-29351 57 9 ) ) PUNCT eblip-29351 57 10 “ " PUNCT eblip-29351 57 11 is be AUX eblip-29351 57 12 a a DET eblip-29351 57 13 suite suite NOUN eblip-29351 57 14 of of ADP eblip-29351 57 15 techniques technique NOUN eblip-29351 57 16 based base VERB eblip-29351 57 17 around around ADP eblip-29351 57 18 first first ADJ eblip-29351 57 19 understanding understanding NOUN eblip-29351 57 20 and and CCONJ eblip-29351 57 21 then then ADV eblip-29351 57 22 improving improve VERB eblip-29351 57 23 the the DET eblip-29351 57 24 experiences experience NOUN eblip-29351 57 25 people people NOUN eblip-29351 57 26 have have VERB eblip-29351 57 27 when when SCONJ eblip-29351 57 28 using use VERB eblip-29351 57 29 our our PRON eblip-29351 57 30 library library NOUN eblip-29351 57 31 services service NOUN eblip-29351 57 32 . . PUNCT eblip-29351 58 1 it it PRON eblip-29351 58 2 utilises utilise VERB eblip-29351 58 3 ethnography ethnography NOUN eblip-29351 58 4 and and CCONJ eblip-29351 58 5 design design NOUN eblip-29351 58 6 to to PART eblip-29351 58 7 achieve achieve VERB eblip-29351 58 8 this this PRON eblip-29351 58 9 ” " PUNCT eblip-29351 58 10 ( ( PUNCT eblip-29351 58 11 potter potter NOUN eblip-29351 58 12 , , PUNCT eblip-29351 58 13 n.d n.d PROPN eblip-29351 58 14 . . PROPN eblip-29351 58 15 ) ) PUNCT eblip-29351 58 16 . . PUNCT eblip-29351 59 1 ethnographic ethnographic ADJ eblip-29351 59 2 research research NOUN eblip-29351 59 3 ( ( PUNCT eblip-29351 59 4 including include VERB eblip-29351 59 5 the the DET eblip-29351 59 6 use use NOUN eblip-29351 59 7 of of ADP eblip-29351 59 8 observation observation NOUN eblip-29351 59 9 , , PUNCT eblip-29351 59 10 field field NOUN eblip-29351 59 11 notes note NOUN eblip-29351 59 12 , , PUNCT eblip-29351 59 13 interviews interview NOUN eblip-29351 59 14 , , PUNCT eblip-29351 59 15 and and CCONJ eblip-29351 59 16 other other ADJ eblip-29351 59 17 techniques technique NOUN eblip-29351 59 18 ) ) PUNCT eblip-29351 59 19 can can AUX eblip-29351 59 20 provide provide VERB eblip-29351 59 21 rich rich ADJ eblip-29351 59 22 information information NOUN eblip-29351 59 23 that that PRON eblip-29351 59 24 helps help VERB eblip-29351 59 25 to to PART eblip-29351 59 26 understand understand VERB eblip-29351 59 27 the the DET eblip-29351 59 28 experience experience NOUN eblip-29351 59 29 of of ADP eblip-29351 59 30 the the DET eblip-29351 59 31 user user NOUN eblip-29351 59 32 . . PUNCT eblip-29351 60 1 priestner priestner PROPN eblip-29351 60 2 and and CCONJ eblip-29351 60 3 borg borg PROPN eblip-29351 60 4 ( ( PUNCT eblip-29351 60 5 2016 2016 NUM eblip-29351 60 6 , , PUNCT eblip-29351 60 7 p. p. NOUN eblip-29351 60 8 3 3 NUM eblip-29351 60 9 ) ) PUNCT eblip-29351 60 10 state state NOUN eblip-29351 60 11 that that SCONJ eblip-29351 60 12 “ " PUNCT eblip-29351 60 13 … … PUNCT eblip-29351 60 14 we we PRON eblip-29351 60 15 are be AUX eblip-29351 60 16 not not PART eblip-29351 60 17 our our PRON eblip-29351 60 18 users user NOUN eblip-29351 60 19 , , PUNCT eblip-29351 60 20 and and CCONJ eblip-29351 60 21 just just ADV eblip-29351 60 22 because because SCONJ eblip-29351 60 23 they they PRON eblip-29351 60 24 carry carry VERB eblip-29351 60 25 out out ADP eblip-29351 60 26 tasks task NOUN eblip-29351 60 27 in in ADP eblip-29351 60 28 a a DET eblip-29351 60 29 way way NOUN eblip-29351 60 30 that that PRON eblip-29351 60 31 is be AUX eblip-29351 60 32 alien alien ADJ eblip-29351 60 33 to to ADP eblip-29351 60 34 us we PRON eblip-29351 60 35 does do AUX eblip-29351 60 36 not not PART eblip-29351 60 37 mean mean VERB eblip-29351 60 38 that that SCONJ eblip-29351 60 39 their their PRON eblip-29351 60 40 way way NOUN eblip-29351 60 41 is be AUX eblip-29351 60 42 wrong wrong ADJ eblip-29351 60 43 or or CCONJ eblip-29351 60 44 broken break VERB eblip-29351 60 45 . . PUNCT eblip-29351 61 1 instead instead ADV eblip-29351 61 2 , , PUNCT eblip-29351 61 3 we we PRON eblip-29351 61 4 need need VERB eblip-29351 61 5 to to PART eblip-29351 61 6 see see VERB eblip-29351 61 7 their their PRON eblip-29351 61 8 approach approach NOUN eblip-29351 61 9 as as ADP eblip-29351 61 10 an an DET eblip-29351 61 11 opportunity opportunity NOUN eblip-29351 61 12 to to PART eblip-29351 61 13 learn learn VERB eblip-29351 61 14 and and CCONJ eblip-29351 61 15 discover discover VERB eblip-29351 61 16 . . PUNCT eblip-29351 61 17 ” " PUNCT eblip-29351 62 1 although although SCONJ eblip-29351 62 2 an an DET eblip-29351 62 3 example example NOUN eblip-29351 62 4 of of ADP eblip-29351 62 5 community community NOUN eblip-29351 62 6 college college NOUN eblip-29351 62 7 as as SCONJ eblip-29351 62 8 opposed oppose VERB eblip-29351 62 9 to to ADP eblip-29351 62 10 library library NOUN eblip-29351 62 11 - - PUNCT eblip-29351 62 12 specific specific ADJ eblip-29351 62 13 strategic strategic ADJ eblip-29351 62 14 planning planning NOUN eblip-29351 62 15 , , PUNCT eblip-29351 62 16 mcintyre mcintyre PROPN eblip-29351 62 17 ( ( PUNCT eblip-29351 62 18 2012 2012 NUM eblip-29351 62 19 ) ) PUNCT eblip-29351 62 20 described describe VERB eblip-29351 62 21 the the DET eblip-29351 62 22 use use NOUN eblip-29351 62 23 of of ADP eblip-29351 62 24 qualitative qualitative ADJ eblip-29351 62 25 methods method NOUN eblip-29351 62 26 like like ADP eblip-29351 62 27 ethnography ethnography NOUN eblip-29351 62 28 as as ADP eblip-29351 62 29 providing provide VERB eblip-29351 62 30 important important ADJ eblip-29351 62 31 context context NOUN eblip-29351 62 32 for for ADP eblip-29351 62 33 identifying identify VERB eblip-29351 62 34 and and CCONJ eblip-29351 62 35 prioritizing prioritize VERB eblip-29351 62 36 strategic strategic ADJ eblip-29351 62 37 planning planning NOUN eblip-29351 62 38 goals goal NOUN eblip-29351 62 39 . . PUNCT eblip-29351 63 1 with with ADP eblip-29351 63 2 more more ADJ eblip-29351 63 3 universities university NOUN eblip-29351 63 4 focusing focus VERB eblip-29351 63 5 on on ADP eblip-29351 63 6 the the DET eblip-29351 63 7 “ " PUNCT eblip-29351 63 8 student student NOUN eblip-29351 63 9 experience experience NOUN eblip-29351 63 10 , , PUNCT eblip-29351 63 11 ” " PUNCT eblip-29351 63 12 examining examine VERB eblip-29351 63 13 how how SCONJ eblip-29351 63 14 users user NOUN eblip-29351 63 15 are be AUX eblip-29351 63 16 experiencing experience VERB eblip-29351 63 17 academic academic ADJ eblip-29351 63 18 libraries library NOUN eblip-29351 63 19 is be AUX eblip-29351 63 20 something something PRON eblip-29351 63 21 that that PRON eblip-29351 63 22 can can AUX eblip-29351 63 23 not not PART eblip-29351 63 24 be be AUX eblip-29351 63 25 ignored ignore VERB eblip-29351 63 26 ( ( PUNCT eblip-29351 63 27 priestner priestner PROPN eblip-29351 63 28 & & CCONJ eblip-29351 63 29 borg borg PROPN eblip-29351 63 30 , , PUNCT eblip-29351 63 31 2016 2016 NUM eblip-29351 63 32 ) ) PUNCT eblip-29351 63 33 . . PUNCT eblip-29351 63 34     SPACE eblip-29351 64 1 other other ADJ eblip-29351 64 2 methods method NOUN eblip-29351 64 3     SPACE eblip-29351 64 4 a a DET eblip-29351 64 5 small small ADJ eblip-29351 64 6 number number NOUN eblip-29351 64 7 of of ADP eblip-29351 64 8 papers paper NOUN eblip-29351 64 9 discussed discuss VERB eblip-29351 64 10 other other ADJ eblip-29351 64 11 methods method NOUN eblip-29351 64 12 to to PART eblip-29351 64 13 involve involve VERB eblip-29351 64 14 users user NOUN eblip-29351 64 15 in in ADP eblip-29351 64 16 the the DET eblip-29351 64 17 strategic strategic ADJ eblip-29351 64 18 planning planning NOUN eblip-29351 64 19 process process NOUN eblip-29351 64 20 . . PUNCT eblip-29351 65 1 the the DET eblip-29351 65 2 university university PROPN eblip-29351 65 3 of of ADP eblip-29351 65 4 arizona arizona PROPN eblip-29351 65 5 libraries library NOUN eblip-29351 65 6 used use VERB eblip-29351 65 7 a a DET eblip-29351 65 8 combination combination NOUN eblip-29351 65 9 of of ADP eblip-29351 65 10 metrics metric NOUN eblip-29351 65 11 ( ( PUNCT eblip-29351 65 12 i.e. i.e. X eblip-29351 65 13 , , PUNCT eblip-29351 65 14 circulation circulation NOUN eblip-29351 65 15 data datum NOUN eblip-29351 65 16 , , PUNCT eblip-29351 65 17 gate gate NOUN eblip-29351 65 18 counts count NOUN eblip-29351 65 19 , , PUNCT eblip-29351 65 20 and and CCONJ eblip-29351 65 21 number number NOUN eblip-29351 65 22 of of ADP eblip-29351 65 23 questions question NOUN eblip-29351 65 24 asked ask VERB eblip-29351 65 25 at at ADP eblip-29351 65 26 service service NOUN eblip-29351 65 27 points point NOUN eblip-29351 65 28 ) ) PUNCT eblip-29351 65 29 , , PUNCT eblip-29351 65 30 feedback feedback NOUN eblip-29351 65 31 comments comment NOUN eblip-29351 65 32 ( ( PUNCT eblip-29351 65 33 library library NOUN eblip-29351 65 34 report report NOUN eblip-29351 65 35 card card NOUN eblip-29351 65 36 ) ) PUNCT eblip-29351 65 37 , , PUNCT eblip-29351 65 38 unmet unmet NOUN eblip-29351 65 39 customer customer NOUN eblip-29351 65 40 needs need VERB eblip-29351 65 41 , , PUNCT eblip-29351 65 42 observational observational ADJ eblip-29351 65 43 data datum NOUN eblip-29351 65 44 ( ( PUNCT eblip-29351 65 45 headcounts headcount NOUN eblip-29351 65 46 plus plus CCONJ eblip-29351 65 47 type type NOUN eblip-29351 65 48 of of ADP eblip-29351 65 49 activity activity NOUN eblip-29351 65 50 ) ) PUNCT eblip-29351 65 51 , , PUNCT eblip-29351 65 52 libqual+ libqual+ ADP eblip-29351 65 53 results result NOUN eblip-29351 65 54 , , PUNCT eblip-29351 65 55 and and CCONJ eblip-29351 65 56 an an DET eblip-29351 65 57 annually annually ADV eblip-29351 65 58 administered administer VERB eblip-29351 65 59 survey survey NOUN eblip-29351 65 60 to to PART eblip-29351 65 61 understand understand VERB eblip-29351 65 62 the the DET eblip-29351 65 63 voice voice NOUN eblip-29351 65 64 of of ADP eblip-29351 65 65 the the DET eblip-29351 65 66 customer customer NOUN eblip-29351 65 67 ( ( PUNCT eblip-29351 65 68 huff huff NOUN eblip-29351 65 69 - - PUNCT eblip-29351 65 70 eibl eibl NOUN eblip-29351 65 71 , , PUNCT eblip-29351 65 72 miller miller PROPN eblip-29351 65 73 - - PUNCT eblip-29351 65 74 wells wells PROPN eblip-29351 65 75 , , PUNCT eblip-29351 65 76 & & CCONJ eblip-29351 65 77 begay begay PROPN eblip-29351 65 78 , , PUNCT eblip-29351 65 79 2014 2014 NUM eblip-29351 65 80 ) ) PUNCT eblip-29351 65 81 . . PUNCT eblip-29351 65 82     SPACE eblip-29351 66 1 eastern eastern PROPN eblip-29351 66 2 washington washington PROPN eblip-29351 66 3 university university PROPN eblip-29351 66 4 libraries library NOUN eblip-29351 66 5 had have VERB eblip-29351 66 6 an an DET eblip-29351 66 7 unprecedented unprecedented ADJ eblip-29351 66 8 opportunity opportunity NOUN eblip-29351 66 9 of of ADP eblip-29351 66 10 receiving receive VERB eblip-29351 66 11 funding funding NOUN eblip-29351 66 12 for for ADP eblip-29351 66 13 a a DET eblip-29351 66 14 strategic strategic ADJ eblip-29351 66 15 planning planning NOUN eblip-29351 66 16 grant grant NOUN eblip-29351 66 17 to to PART eblip-29351 66 18 hold hold VERB eblip-29351 66 19 a a DET eblip-29351 66 20 two two NUM eblip-29351 66 21 - - PUNCT eblip-29351 66 22 week week NOUN eblip-29351 66 23 institute institute NOUN eblip-29351 66 24 for for ADP eblip-29351 66 25 faculty faculty NOUN eblip-29351 66 26 to to PART eblip-29351 66 27 develop develop VERB eblip-29351 66 28 a a DET eblip-29351 66 29 vision vision NOUN eblip-29351 66 30 for for ADP eblip-29351 66 31 the the DET eblip-29351 66 32 future future NOUN eblip-29351 66 33 of of ADP eblip-29351 66 34 the the DET eblip-29351 66 35 library library NOUN eblip-29351 66 36 . . PUNCT eblip-29351 67 1 as as ADP eblip-29351 67 2 incentive incentive NOUN eblip-29351 67 3 , , PUNCT eblip-29351 67 4 faculty faculty NOUN eblip-29351 67 5 stipends stipend NOUN eblip-29351 67 6 were be AUX eblip-29351 67 7 equivalent equivalent ADJ eblip-29351 67 8 to to ADP eblip-29351 67 9 teaching teach VERB eblip-29351 67 10 a a DET eblip-29351 67 11 summer summer NOUN eblip-29351 67 12 course course NOUN eblip-29351 67 13 . . PUNCT eblip-29351 68 1 although although SCONJ eblip-29351 68 2 there there PRON eblip-29351 68 3 were be VERB eblip-29351 68 4 many many ADJ eblip-29351 68 5 presentations presentation NOUN eblip-29351 68 6 from from ADP eblip-29351 68 7 a a DET eblip-29351 68 8 variety variety NOUN eblip-29351 68 9 of of ADP eblip-29351 68 10 library library ADJ eblip-29351 68 11 staff staff NOUN eblip-29351 68 12 on on ADP eblip-29351 68 13 various various ADJ eblip-29351 68 14 aspects aspect NOUN eblip-29351 68 15 to to PART eblip-29351 68 16 consider consider VERB eblip-29351 68 17 for for ADP eblip-29351 68 18 the the DET eblip-29351 68 19 strategic strategic ADJ eblip-29351 68 20 plan plan NOUN eblip-29351 68 21 , , PUNCT eblip-29351 68 22 one one NUM eblip-29351 68 23 of of ADP eblip-29351 68 24 the the DET eblip-29351 68 25 highlights highlight NOUN eblip-29351 68 26 of of ADP eblip-29351 68 27 the the DET eblip-29351 68 28 institute institute NOUN eblip-29351 68 29 was be AUX eblip-29351 68 30 attending attend VERB eblip-29351 68 31 a a DET eblip-29351 68 32 panel panel NOUN eblip-29351 68 33 of of ADP eblip-29351 68 34 four four NUM eblip-29351 68 35 undergraduate undergraduate ADJ eblip-29351 68 36 students student NOUN eblip-29351 68 37 ( ( PUNCT eblip-29351 68 38 with with ADP eblip-29351 68 39 different different ADJ eblip-29351 68 40 majors major NOUN eblip-29351 68 41 ) ) PUNCT eblip-29351 68 42 who who PRON eblip-29351 68 43 spoke speak VERB eblip-29351 68 44 about about ADP eblip-29351 68 45 their their PRON eblip-29351 68 46 research research NOUN eblip-29351 68 47 habits habit NOUN eblip-29351 68 48 ( ( PUNCT eblip-29351 68 49 miller miller NOUN eblip-29351 68 50 , , PUNCT eblip-29351 68 51 2009 2009 NUM eblip-29351 68 52 ) ) PUNCT eblip-29351 68 53 . . PUNCT eblip-29351 69 1 university university PROPN eblip-29351 69 2 of of ADP eblip-29351 69 3 california california PROPN eblip-29351 69 4 san san PROPN eblip-29351 69 5 diego diego PROPN eblip-29351 69 6 libraries library NOUN eblip-29351 69 7 used use VERB eblip-29351 69 8 an an DET eblip-29351 69 9 “ " PUNCT eblip-29351 69 10 open open ADJ eblip-29351 69 11 - - PUNCT eblip-29351 69 12 ended ended ADJ eblip-29351 69 13 ” " PUNCT eblip-29351 69 14 approach approach NOUN eblip-29351 69 15 to to ADP eblip-29351 69 16 gathering gather VERB eblip-29351 69 17 feedback feedback NOUN eblip-29351 69 18 from from ADP eblip-29351 69 19 students student NOUN eblip-29351 69 20 and and CCONJ eblip-29351 69 21 faculty faculty NOUN eblip-29351 69 22 . . PUNCT eblip-29351 70 1 the the DET eblip-29351 70 2 planning planning NOUN eblip-29351 70 3 working working NOUN eblip-29351 70 4 group group NOUN eblip-29351 70 5 wanted want VERB eblip-29351 70 6 to to PART eblip-29351 70 7 encourage encourage VERB eblip-29351 70 8 users user NOUN eblip-29351 70 9 to to PART eblip-29351 70 10 “ " PUNCT eblip-29351 70 11 think think VERB eblip-29351 70 12 broadly broadly ADV eblip-29351 70 13 about about ADP eblip-29351 70 14 the the DET eblip-29351 70 15 role role NOUN eblip-29351 70 16 of of ADP eblip-29351 70 17 information information NOUN eblip-29351 70 18 and and CCONJ eblip-29351 70 19 existing existing ADJ eblip-29351 70 20 and and CCONJ eblip-29351 70 21 possible possible ADJ eblip-29351 70 22 new new ADJ eblip-29351 70 23 library library NOUN eblip-29351 70 24 services service NOUN eblip-29351 70 25 and and CCONJ eblip-29351 70 26 spaces space NOUN eblip-29351 70 27 ” " PUNCT eblip-29351 70 28 ( ( PUNCT eblip-29351 70 29 p. p. NOUN eblip-29351 70 30 3 3 NUM eblip-29351 70 31 ) ) PUNCT eblip-29351 70 32 and and CCONJ eblip-29351 70 33 thus thus ADV eblip-29351 70 34 mostly mostly ADV eblip-29351 70 35 avoided avoid VERB eblip-29351 70 36 questions question NOUN eblip-29351 70 37 about about ADP eblip-29351 70 38 traditional traditional ADJ eblip-29351 70 39 library library NOUN eblip-29351 70 40 services service NOUN eblip-29351 70 41 . . PUNCT eblip-29351 71 1 although although SCONJ eblip-29351 71 2 not not PART eblip-29351 71 3 going go VERB eblip-29351 71 4 into into ADP eblip-29351 71 5 the the DET eblip-29351 71 6 details detail NOUN eblip-29351 71 7 of of ADP eblip-29351 71 8 how how SCONJ eblip-29351 71 9 they they PRON eblip-29351 71 10 spoke speak VERB eblip-29351 71 11 to to ADP eblip-29351 71 12 users user NOUN eblip-29351 71 13 ( ( PUNCT eblip-29351 71 14 it it PRON eblip-29351 71 15 was be AUX eblip-29351 71 16 n’t not PART eblip-29351 71 17 clear clear ADJ eblip-29351 71 18 if if SCONJ eblip-29351 71 19 they they PRON eblip-29351 71 20 conducted conduct VERB eblip-29351 71 21 interviews interview NOUN eblip-29351 71 22 or or CCONJ eblip-29351 71 23 focus focus VERB eblip-29351 71 24 groups group NOUN eblip-29351 71 25 or or CCONJ eblip-29351 71 26 something something PRON eblip-29351 71 27 less less ADV eblip-29351 71 28 formal formal ADJ eblip-29351 71 29 ) ) PUNCT eblip-29351 71 30 , , PUNCT eblip-29351 71 31 they they PRON eblip-29351 71 32 did do AUX eblip-29351 71 33 get get VERB eblip-29351 71 34 “ " PUNCT eblip-29351 71 35 on on ADP eblip-29351 71 36 - - PUNCT eblip-29351 71 37 the the DET eblip-29351 71 38 - - PUNCT eblip-29351 71 39 fly fly NOUN eblip-29351 71 40 ” " PUNCT eblip-29351 71 41 input input NOUN eblip-29351 71 42 from from ADP eblip-29351 71 43 a a DET eblip-29351 71 44 link link NOUN eblip-29351 71 45 on on ADP eblip-29351 71 46 their their PRON eblip-29351 71 47 website website NOUN eblip-29351 71 48 and and CCONJ eblip-29351 71 49 from from ADP eblip-29351 71 50 white white ADJ eblip-29351 71 51 boards board NOUN eblip-29351 71 52 in in ADP eblip-29351 71 53 public public ADJ eblip-29351 71 54 areas area NOUN eblip-29351 71 55 which which PRON eblip-29351 71 56 users user NOUN eblip-29351 71 57 could could AUX eblip-29351 71 58 use use VERB eblip-29351 71 59 to to PART eblip-29351 71 60 respond respond VERB eblip-29351 71 61 to to ADP eblip-29351 71 62 specific specific ADJ eblip-29351 71 63 questions question NOUN eblip-29351 71 64 ( ( PUNCT eblip-29351 71 65 williams williams PROPN eblip-29351 71 66 , , PUNCT eblip-29351 71 67 nickelson nickelson PROPN eblip-29351 71 68 dearie dearie PROPN eblip-29351 71 69 & & CCONJ eblip-29351 71 70 schottlaender schottlaender PROPN eblip-29351 71 71 , , PUNCT eblip-29351 71 72 2013 2013 NUM eblip-29351 71 73 ) ) PUNCT eblip-29351 71 74 . . PUNCT eblip-29351 71 75         SPACE eblip-29351 72 1 table table NOUN eblip-29351 72 2 1 1 NUM eblip-29351 72 3 response response NOUN eblip-29351 72 4 rate rate NOUN eblip-29351 72 5 and and CCONJ eblip-29351 72 6 country country NOUN eblip-29351 72 7 of of ADP eblip-29351 72 8 origin origin NOUN eblip-29351 72 9 country country NOUN eblip-29351 72 10 # # NOUN eblip-29351 72 11 respondents respondent NOUN eblip-29351 72 12 potential potential ADJ eblip-29351 72 13 total total ADJ eblip-29351 72 14 participants participant NOUN eblip-29351 72 15 response response NOUN eblip-29351 72 16 rate rate NOUN eblip-29351 72 17 australia australia PROPN eblip-29351 72 18 11 11 NUM eblip-29351 72 19 39 39 NUM eblip-29351 72 20 28 28 NUM eblip-29351 72 21 % % NOUN eblip-29351 72 22 canada canada PROPN eblip-29351 72 23 13 13 NUM eblip-29351 72 24 29 29 NUM eblip-29351 72 25 45 45 NUM eblip-29351 72 26 % % NOUN eblip-29351 72 27 new new PROPN eblip-29351 72 28 zealand zealand PROPN eblip-29351 72 29 4 4 NUM eblip-29351 72 30 11 11 NUM eblip-29351 72 31 36 36 NUM eblip-29351 72 32 % % NOUN eblip-29351 72 33 united united PROPN eblip-29351 72 34 kingdom kingdom PROPN eblip-29351 72 35 3 3 NUM eblip-29351 72 36 34 34 NUM eblip-29351 72 37 9 9 NUM eblip-29351 72 38 % % NOUN eblip-29351 72 39             SPACE eblip-29351 72 40 aims aim VERB eblip-29351 72 41     SPACE eblip-29351 72 42 through through ADP eblip-29351 72 43 a a DET eblip-29351 72 44 combination combination NOUN eblip-29351 72 45 of of ADP eblip-29351 72 46 a a DET eblip-29351 72 47 literature literature NOUN eblip-29351 72 48 review review NOUN eblip-29351 72 49 and and CCONJ eblip-29351 72 50 an an DET eblip-29351 72 51 exploratory exploratory ADJ eblip-29351 72 52 , , PUNCT eblip-29351 72 53 open open ADJ eblip-29351 72 54 - - PUNCT eblip-29351 72 55 ended end VERB eblip-29351 72 56 survey survey NOUN eblip-29351 72 57 , , PUNCT eblip-29351 72 58 this this DET eblip-29351 72 59 paper paper NOUN eblip-29351 72 60 will will AUX eblip-29351 72 61 seek seek VERB eblip-29351 72 62 to to PART eblip-29351 72 63 understand understand VERB eblip-29351 72 64 how how SCONJ eblip-29351 72 65 university university NOUN eblip-29351 72 66 libraries library NOUN eblip-29351 72 67 are be AUX eblip-29351 72 68 engaging engage VERB eblip-29351 72 69 with with ADP eblip-29351 72 70 their their PRON eblip-29351 72 71 community community NOUN eblip-29351 72 72 ( ( PUNCT eblip-29351 72 73 students student NOUN eblip-29351 72 74 , , PUNCT eblip-29351 72 75 faculty faculty NOUN eblip-29351 72 76 , , PUNCT eblip-29351 72 77 campus campus NOUN eblip-29351 72 78 partners partner NOUN eblip-29351 72 79 , , PUNCT eblip-29351 72 80 and and CCONJ eblip-29351 72 81 administration administration NOUN eblip-29351 72 82 ) ) PUNCT eblip-29351 72 83 when when SCONJ eblip-29351 72 84 creating create VERB eblip-29351 72 85 a a DET eblip-29351 72 86 strategic strategic ADJ eblip-29351 72 87 plan plan NOUN eblip-29351 72 88 . . PUNCT eblip-29351 73 1 what what PRON eblip-29351 73 2 kind kind NOUN eblip-29351 73 3 of of ADP eblip-29351 73 4 techniques technique NOUN eblip-29351 73 5 are be AUX eblip-29351 73 6 libraries library NOUN eblip-29351 73 7 using use VERB eblip-29351 73 8 to to PART eblip-29351 73 9 engage engage VERB eblip-29351 73 10 with with ADP eblip-29351 73 11 the the DET eblip-29351 73 12 university university NOUN eblip-29351 73 13 community community NOUN eblip-29351 73 14 ? ? PUNCT eblip-29351 74 1 what what DET eblip-29351 74 2 kinds kind NOUN eblip-29351 74 3 of of ADP eblip-29351 74 4 questions question NOUN eblip-29351 74 5 are be AUX eblip-29351 74 6 they they PRON eblip-29351 74 7 asking ask VERB eblip-29351 74 8 their their PRON eblip-29351 74 9 users user NOUN eblip-29351 74 10 to to PART eblip-29351 74 11 help help VERB eblip-29351 74 12 them they PRON eblip-29351 74 13 form form VERB eblip-29351 74 14 the the DET eblip-29351 74 15 strategic strategic ADJ eblip-29351 74 16 plan plan NOUN eblip-29351 74 17 ? ? PUNCT eblip-29351 75 1 what what PRON eblip-29351 75 2 has have AUX eblip-29351 75 3 been be AUX eblip-29351 75 4 helpful helpful ADJ eblip-29351 75 5 ( ( PUNCT eblip-29351 75 6 and and CCONJ eblip-29351 75 7 not not PART eblip-29351 75 8 ) ) PUNCT eblip-29351 75 9 in in ADP eblip-29351 75 10 this this DET eblip-29351 75 11 process process NOUN eblip-29351 75 12 ? ? PUNCT eblip-29351 76 1 getting get VERB eblip-29351 76 2 a a DET eblip-29351 76 3 sense sense NOUN eblip-29351 76 4 of of ADP eblip-29351 76 5 how how SCONJ eblip-29351 76 6 other other ADJ eblip-29351 76 7 libraries library NOUN eblip-29351 76 8 are be AUX eblip-29351 76 9 engaging engage VERB eblip-29351 76 10 with with ADP eblip-29351 76 11 the the DET eblip-29351 76 12 university university NOUN eblip-29351 76 13 community community NOUN eblip-29351 76 14 will will AUX eblip-29351 76 15 benefit benefit VERB eblip-29351 76 16 others other NOUN eblip-29351 76 17 who who PRON eblip-29351 76 18 are be AUX eblip-29351 76 19 tasked task VERB eblip-29351 76 20 with with ADP eblip-29351 76 21 strategic strategic ADJ eblip-29351 76 22 planning planning NOUN eblip-29351 76 23 . . PUNCT eblip-29351 77 1 the the DET eblip-29351 77 2 emphasis emphasis NOUN eblip-29351 77 3 of of ADP eblip-29351 77 4 this this DET eblip-29351 77 5 research research NOUN eblip-29351 77 6 is be AUX eblip-29351 77 7 on on ADP eblip-29351 77 8 the the DET eblip-29351 77 9 process process NOUN eblip-29351 77 10 to to PART eblip-29351 77 11 get get VERB eblip-29351 77 12 to to ADP eblip-29351 77 13 the the DET eblip-29351 77 14 strategic strategic ADJ eblip-29351 77 15 plan plan NOUN eblip-29351 77 16 and and CCONJ eblip-29351 77 17 not not PART eblip-29351 77 18 on on ADP eblip-29351 77 19 the the DET eblip-29351 77 20 strategic strategic ADJ eblip-29351 77 21 plan plan NOUN eblip-29351 77 22 itself itself PRON eblip-29351 77 23 . . PUNCT eblip-29351 77 24     SPACE eblip-29351 78 1 method method NOUN eblip-29351 78 2     SPACE eblip-29351 78 3 in in ADP eblip-29351 78 4 the the DET eblip-29351 78 5 fall fall NOUN eblip-29351 78 6 of of ADP eblip-29351 78 7 2016 2016 NUM eblip-29351 78 8 , , PUNCT eblip-29351 78 9 the the DET eblip-29351 78 10 researcher researcher NOUN eblip-29351 78 11 sent send VERB eblip-29351 78 12 an an DET eblip-29351 78 13 online online ADJ eblip-29351 78 14 , , PUNCT eblip-29351 78 15 open open ADJ eblip-29351 78 16 - - PUNCT eblip-29351 78 17 ended ended ADJ eblip-29351 78 18 , , PUNCT eblip-29351 78 19 exploratory exploratory ADJ eblip-29351 78 20 survey survey NOUN eblip-29351 78 21 via via ADP eblip-29351 78 22 email email NOUN eblip-29351 78 23 to to ADP eblip-29351 78 24 the the DET eblip-29351 78 25 executive executive ADJ eblip-29351 78 26 directors director NOUN eblip-29351 78 27 of of ADP eblip-29351 78 28 caul caul PROPN eblip-29351 78 29 ( ( PUNCT eblip-29351 78 30 council council NOUN eblip-29351 78 31 of of ADP eblip-29351 78 32 australian australian ADJ eblip-29351 78 33 university university NOUN eblip-29351 78 34 librarians librarian NOUN eblip-29351 78 35 ) ) PUNCT eblip-29351 78 36 , , PUNCT eblip-29351 78 37 carl carl PROPN eblip-29351 78 38 ( ( PUNCT eblip-29351 78 39 canadian canadian PROPN eblip-29351 78 40 association association NOUN eblip-29351 78 41 of of ADP eblip-29351 78 42 research research NOUN eblip-29351 78 43 libraries library NOUN eblip-29351 78 44 ) ) PUNCT eblip-29351 78 45 , , PUNCT eblip-29351 78 46 conzul conzul PROPN eblip-29351 78 47 ( ( PUNCT eblip-29351 78 48 council council NOUN eblip-29351 78 49 of of ADP eblip-29351 78 50 new new PROPN eblip-29351 78 51 zealand zealand PROPN eblip-29351 78 52 university university PROPN eblip-29351 78 53 librarians librarian NOUN eblip-29351 78 54 ) ) PUNCT eblip-29351 78 55 , , PUNCT eblip-29351 78 56 and and CCONJ eblip-29351 78 57 rluk rluk PROPN eblip-29351 78 58 ( ( PUNCT eblip-29351 78 59 research research NOUN eblip-29351 78 60 libraries librarie VERB eblip-29351 78 61 uk uk PROPN eblip-29351 78 62 ) ) PUNCT eblip-29351 78 63 . . PUNCT eblip-29351 79 1 the the DET eblip-29351 79 2 executive executive ADJ eblip-29351 79 3 directors director NOUN eblip-29351 79 4 were be AUX eblip-29351 79 5 asked ask VERB eblip-29351 79 6 to to PART eblip-29351 79 7 send send VERB eblip-29351 79 8 the the DET eblip-29351 79 9 survey survey NOUN eblip-29351 79 10 to to ADP eblip-29351 79 11 their their PRON eblip-29351 79 12 members member NOUN eblip-29351 79 13 , , PUNCT eblip-29351 79 14 requesting request VERB eblip-29351 79 15 the the DET eblip-29351 79 16 person person NOUN eblip-29351 79 17 most most ADV eblip-29351 79 18 directly directly ADV eblip-29351 79 19 involved involve VERB eblip-29351 79 20 in in ADP eblip-29351 79 21 the the DET eblip-29351 79 22 strategic strategic ADJ eblip-29351 79 23 planning planning NOUN eblip-29351 79 24 process process NOUN eblip-29351 79 25 to to PART eblip-29351 79 26 answer answer VERB eblip-29351 79 27 the the DET eblip-29351 79 28 survey survey NOUN eblip-29351 79 29 ( ( PUNCT eblip-29351 79 30 e.g. e.g. ADV eblip-29351 79 31 , , PUNCT eblip-29351 79 32 the the DET eblip-29351 79 33 university university NOUN eblip-29351 79 34 librarian librarian NOUN eblip-29351 79 35 , , PUNCT eblip-29351 79 36 an an DET eblip-29351 79 37 associate associate ADJ eblip-29351 79 38 university university NOUN eblip-29351 79 39 director director NOUN eblip-29351 79 40 , , PUNCT eblip-29351 79 41 an an DET eblip-29351 79 42 assessment assessment NOUN eblip-29351 79 43 librarian librarian NOUN eblip-29351 79 44 , , PUNCT eblip-29351 79 45 or or CCONJ eblip-29351 79 46 other other ADJ eblip-29351 79 47 ) ) PUNCT eblip-29351 79 48 . . PUNCT eblip-29351 80 1 respondents respondent NOUN eblip-29351 80 2 were be AUX eblip-29351 80 3 asked ask VERB eblip-29351 80 4 questions question NOUN eblip-29351 80 5 related relate VERB eblip-29351 80 6 to to ADP eblip-29351 80 7 the the DET eblip-29351 80 8 process process NOUN eblip-29351 80 9 used use VERB eblip-29351 80 10 for for ADP eblip-29351 80 11 creating create VERB eblip-29351 80 12 their their PRON eblip-29351 80 13 strategic strategic ADJ eblip-29351 80 14 plans plan NOUN eblip-29351 80 15 , , PUNCT eblip-29351 80 16 including include VERB eblip-29351 80 17 what what PRON eblip-29351 80 18 was be AUX eblip-29351 80 19 helpful helpful ADJ eblip-29351 80 20 ( ( PUNCT eblip-29351 80 21 or or CCONJ eblip-29351 80 22 not not PART eblip-29351 80 23 ) ) PUNCT eblip-29351 80 24 , , PUNCT eblip-29351 80 25 kinds kind NOUN eblip-29351 80 26 of of ADP eblip-29351 80 27 questions question NOUN eblip-29351 80 28 asked ask VERB eblip-29351 80 29 of of ADP eblip-29351 80 30 the the DET eblip-29351 80 31 community community NOUN eblip-29351 80 32 , , PUNCT eblip-29351 80 33 and and CCONJ eblip-29351 80 34 words word NOUN eblip-29351 80 35 of of ADP eblip-29351 80 36 advice advice NOUN eblip-29351 80 37 for for ADP eblip-29351 80 38 those those PRON eblip-29351 80 39 starting start VERB eblip-29351 80 40 a a DET eblip-29351 80 41 strategic strategic ADJ eblip-29351 80 42 planning planning NOUN eblip-29351 80 43 process process NOUN eblip-29351 80 44 . . PUNCT eblip-29351 81 1 ( ( PUNCT eblip-29351 81 2 see see VERB eblip-29351 81 3 the the DET eblip-29351 81 4 appendix appendix NOUN eblip-29351 81 5 for for ADP eblip-29351 81 6 the the DET eblip-29351 81 7 complete complete ADJ eblip-29351 81 8 survey survey NOUN eblip-29351 81 9 ) ) PUNCT eblip-29351 81 10 . . PUNCT eblip-29351 81 11     SPACE eblip-29351 82 1 results result VERB eblip-29351 82 2     SPACE eblip-29351 82 3 the the DET eblip-29351 82 4 main main ADJ eblip-29351 82 5 focus focus NOUN eblip-29351 82 6 of of ADP eblip-29351 82 7 this this DET eblip-29351 82 8 article article NOUN eblip-29351 82 9 is be AUX eblip-29351 82 10 to to PART eblip-29351 82 11 examine examine VERB eblip-29351 82 12 different different ADJ eblip-29351 82 13 approaches approach NOUN eblip-29351 82 14 regarding regard VERB eblip-29351 82 15 the the DET eblip-29351 82 16 engagement engagement NOUN eblip-29351 82 17 of of ADP eblip-29351 82 18 the the DET eblip-29351 82 19 university university NOUN eblip-29351 82 20 community community NOUN eblip-29351 82 21 ( ( PUNCT eblip-29351 82 22 students student NOUN eblip-29351 82 23 , , PUNCT eblip-29351 82 24 faculty faculty NOUN eblip-29351 82 25 , , PUNCT eblip-29351 82 26 campus campus NOUN eblip-29351 82 27 partners partner NOUN eblip-29351 82 28 , , PUNCT eblip-29351 82 29 and and CCONJ eblip-29351 82 30 administration administration NOUN eblip-29351 82 31 ) ) PUNCT eblip-29351 82 32 when when SCONJ eblip-29351 82 33 undertaking undertake VERB eblip-29351 82 34 a a DET eblip-29351 82 35 strategic strategic ADJ eblip-29351 82 36 planning planning NOUN eblip-29351 82 37 process process NOUN eblip-29351 82 38 . . PUNCT eblip-29351 83 1 out out ADP eblip-29351 83 2 of of ADP eblip-29351 83 3 a a DET eblip-29351 83 4 potential potential ADJ eblip-29351 83 5 113 113 NUM eblip-29351 83 6 participants participant NOUN eblip-29351 83 7 from from ADP eblip-29351 83 8 4 4 NUM eblip-29351 83 9 countries country NOUN eblip-29351 83 10 , , PUNCT eblip-29351 83 11 31 31 NUM eblip-29351 83 12 people people NOUN eblip-29351 83 13 ( ( PUNCT eblip-29351 83 14 27 27 NUM eblip-29351 83 15 % % NOUN eblip-29351 83 16 ) ) PUNCT eblip-29351 83 17 replied reply VERB eblip-29351 83 18 to to ADP eblip-29351 83 19 the the DET eblip-29351 83 20 survey survey NOUN eblip-29351 83 21 . . PUNCT eblip-29351 84 1 university university NOUN eblip-29351 84 2 locations location NOUN eblip-29351 84 3 are be AUX eblip-29351 84 4 divided divide VERB eblip-29351 84 5 below below ADV eblip-29351 84 6 , , PUNCT eblip-29351 84 7 but but CCONJ eblip-29351 84 8 are be AUX eblip-29351 84 9 discussed discuss VERB eblip-29351 84 10 as as ADP eblip-29351 84 11 a a DET eblip-29351 84 12 whole whole NOUN eblip-29351 84 13 throughout throughout ADP eblip-29351 84 14 the the DET eblip-29351 84 15 paper paper NOUN eblip-29351 84 16 because because SCONJ eblip-29351 84 17 of of ADP eblip-29351 84 18 the the DET eblip-29351 84 19 emergence emergence NOUN eblip-29351 84 20 of of ADP eblip-29351 84 21 themes theme NOUN eblip-29351 84 22 regardless regardless ADV eblip-29351 84 23 of of ADP eblip-29351 84 24 location location NOUN eblip-29351 84 25 . . PUNCT eblip-29351 85 1 a a DET eblip-29351 85 2 total total NOUN eblip-29351 85 3 of of ADP eblip-29351 85 4 28 28 NUM eblip-29351 85 5 out out ADP eblip-29351 85 6 of of ADP eblip-29351 85 7 the the DET eblip-29351 85 8 31 31 NUM eblip-29351 85 9 respondents respondent NOUN eblip-29351 85 10 stated state VERB eblip-29351 85 11 that that SCONJ eblip-29351 85 12 their their PRON eblip-29351 85 13 library library NOUN eblip-29351 85 14 had have VERB eblip-29351 85 15 a a DET eblip-29351 85 16 strategic strategic ADJ eblip-29351 85 17 plan plan NOUN eblip-29351 85 18 . . PUNCT eblip-29351 86 1 two two NUM eblip-29351 86 2 responded respond VERB eblip-29351 86 3 “ " PUNCT eblip-29351 86 4 no no INTJ eblip-29351 86 5 , , PUNCT eblip-29351 86 6 ” " PUNCT eblip-29351 86 7 and and CCONJ eblip-29351 86 8 one one NUM eblip-29351 86 9 skipped skip VERB eblip-29351 86 10 this this DET eblip-29351 86 11 question question NOUN eblip-29351 86 12 . . PUNCT eblip-29351 86 13     SPACE eblip-29351 86 14 out out ADP eblip-29351 86 15 of of ADP eblip-29351 86 16 the the DET eblip-29351 86 17 28 28 NUM eblip-29351 86 18 respondents respondent NOUN eblip-29351 86 19 with with ADP eblip-29351 86 20 a a DET eblip-29351 86 21 strategic strategic ADJ eblip-29351 86 22 plan plan NOUN eblip-29351 86 23 , , PUNCT eblip-29351 86 24 23 23 NUM eblip-29351 86 25 mentioned mention VERB eblip-29351 86 26 some some DET eblip-29351 86 27 sort sort NOUN eblip-29351 86 28 of of ADP eblip-29351 86 29 user user NOUN eblip-29351 86 30 engagement engagement NOUN eblip-29351 86 31 in in ADP eblip-29351 86 32 their their PRON eblip-29351 86 33 replies reply NOUN eblip-29351 86 34 . . PUNCT eblip-29351 87 1 libraries library NOUN eblip-29351 87 2 used use VERB eblip-29351 87 3 a a DET eblip-29351 87 4 variety variety NOUN eblip-29351 87 5 of of ADP eblip-29351 87 6 techniques technique NOUN eblip-29351 87 7 to to PART eblip-29351 87 8 gain gain VERB eblip-29351 87 9 user user NOUN eblip-29351 87 10 feedback feedback NOUN eblip-29351 87 11 for for ADP eblip-29351 87 12 strategic strategic ADJ eblip-29351 87 13 planning planning NOUN eblip-29351 87 14 purposes purpose NOUN eblip-29351 87 15 . . PUNCT eblip-29351 88 1 some some PRON eblip-29351 88 2 only only ADV eblip-29351 88 3 mentioned mention VERB eblip-29351 88 4 one one NUM eblip-29351 88 5 , , PUNCT eblip-29351 88 6 while while SCONJ eblip-29351 88 7 others other NOUN eblip-29351 88 8 pointed point VERB eblip-29351 88 9 out out ADP eblip-29351 88 10 that that SCONJ eblip-29351 88 11 they they PRON eblip-29351 88 12 used use VERB eblip-29351 88 13 a a DET eblip-29351 88 14 “ " PUNCT eblip-29351 88 15 variety variety NOUN eblip-29351 88 16 of of ADP eblip-29351 88 17 tools tool NOUN eblip-29351 88 18 ” " PUNCT eblip-29351 88 19 and and CCONJ eblip-29351 88 20 a a DET eblip-29351 88 21 “ " PUNCT eblip-29351 88 22 combination combination NOUN eblip-29351 88 23 of of ADP eblip-29351 88 24 activities activity NOUN eblip-29351 88 25 . . PUNCT eblip-29351 88 26 ” " PUNCT eblip-29351 88 27     SPACE eblip-29351 88 28 the the DET eblip-29351 88 29 average average ADJ eblip-29351 88 30 ( ( PUNCT eblip-29351 88 31 mean mean ADJ eblip-29351 88 32 ) ) PUNCT eblip-29351 88 33 number number NOUN eblip-29351 88 34 of of ADP eblip-29351 88 35 methods method NOUN eblip-29351 88 36 used use VERB eblip-29351 88 37 by by ADP eblip-29351 88 38 university university NOUN eblip-29351 88 39 libraries library NOUN eblip-29351 88 40 is be AUX eblip-29351 88 41 two two NUM eblip-29351 88 42 , , PUNCT eblip-29351 88 43 with with ADP eblip-29351 88 44 the the PRON eblip-29351 88 45 most most ADV eblip-29351 88 46 often often ADV eblip-29351 88 47 occurring occur VERB eblip-29351 88 48 number number NOUN eblip-29351 88 49 ( ( PUNCT eblip-29351 88 50 mode mode NOUN eblip-29351 88 51 ) ) PUNCT eblip-29351 88 52 being be AUX eblip-29351 88 53 one one NUM eblip-29351 88 54 and and CCONJ eblip-29351 88 55 two two NUM eblip-29351 88 56 activities activity NOUN eblip-29351 88 57 . . PUNCT eblip-29351 89 1 three three NUM eblip-29351 89 2 universities university NOUN eblip-29351 89 3 use use VERB eblip-29351 89 4 four four NUM eblip-29351 89 5 activities activity NOUN eblip-29351 89 6 . . PUNCT eblip-29351 90 1 figure figure NOUN eblip-29351 90 2 1 1 NUM eblip-29351 90 3 illustrates illustrate VERB eblip-29351 90 4 the the DET eblip-29351 90 5 kinds kind NOUN eblip-29351 90 6 of of ADP eblip-29351 90 7 methods method NOUN eblip-29351 90 8 used use VERB eblip-29351 90 9 to to PART eblip-29351 90 10 engage engage VERB eblip-29351 90 11 with with ADP eblip-29351 90 12 the the DET eblip-29351 90 13 university university NOUN eblip-29351 90 14 community community NOUN eblip-29351 90 15 . . PUNCT eblip-29351 90 16         SPACE eblip-29351 91 1 figure figure NOUN eblip-29351 91 2 1 1 NUM eblip-29351 91 3 methods method NOUN eblip-29351 91 4 used use VERB eblip-29351 91 5 to to PART eblip-29351 91 6 engage engage VERB eblip-29351 91 7 with with ADP eblip-29351 91 8 the the DET eblip-29351 91 9 university university NOUN eblip-29351 91 10 community community NOUN eblip-29351 91 11 . . PUNCT eblip-29351 91 12             SPACE eblip-29351 92 1 quantitative quantitative ADJ eblip-29351 92 2 methods method NOUN eblip-29351 92 3     SPACE eblip-29351 92 4 quantitative quantitative ADJ eblip-29351 92 5 methods method NOUN eblip-29351 92 6 highlight highlight VERB eblip-29351 92 7 the the DET eblip-29351 92 8 use use NOUN eblip-29351 92 9 of of ADP eblip-29351 92 10 data datum NOUN eblip-29351 92 11 generated generate VERB eblip-29351 92 12 from from ADP eblip-29351 92 13 a a DET eblip-29351 92 14 number number NOUN eblip-29351 92 15 of of ADP eblip-29351 92 16 sources source NOUN eblip-29351 92 17 . . PUNCT eblip-29351 93 1 this this PRON eblip-29351 93 2 can can AUX eblip-29351 93 3 include include VERB eblip-29351 93 4 internal internal ADJ eblip-29351 93 5 library library NOUN eblip-29351 93 6 systems system NOUN eblip-29351 93 7 ( ( PUNCT eblip-29351 93 8 e.g. e.g. ADV eblip-29351 93 9 , , PUNCT eblip-29351 93 10 electronic electronic ADJ eblip-29351 93 11 usage usage NOUN eblip-29351 93 12 statistics statistic NOUN eblip-29351 93 13 , , PUNCT eblip-29351 93 14 circulation circulation NOUN eblip-29351 93 15 or or CCONJ eblip-29351 93 16 other other ADJ eblip-29351 93 17 service service NOUN eblip-29351 93 18 statistics statistic NOUN eblip-29351 93 19 ) ) PUNCT eblip-29351 93 20 , , PUNCT eblip-29351 93 21 university university NOUN eblip-29351 93 22 systems system NOUN eblip-29351 93 23 ( ( PUNCT eblip-29351 93 24 e.g. e.g. ADV eblip-29351 93 25 , , PUNCT eblip-29351 93 26 student student NOUN eblip-29351 93 27 admissions admission NOUN eblip-29351 93 28 data datum NOUN eblip-29351 93 29 ) ) PUNCT eblip-29351 93 30 , , PUNCT eblip-29351 93 31 and and CCONJ eblip-29351 93 32 survey survey NOUN eblip-29351 93 33 responses response NOUN eblip-29351 93 34 ( ( PUNCT eblip-29351 93 35 either either CCONJ eblip-29351 93 36 library library NOUN eblip-29351 93 37 or or CCONJ eblip-29351 93 38 university university NOUN eblip-29351 93 39 - - PUNCT eblip-29351 93 40 based base VERB eblip-29351 93 41 ) ) PUNCT eblip-29351 93 42 . . PUNCT eblip-29351 93 43     SPACE eblip-29351 94 1 e e X eblip-29351 94 2 - - ADJ eblip-29351 94 3 resource resource ADJ eblip-29351 94 4 data datum NOUN eblip-29351 94 5 & & CCONJ eblip-29351 94 6 data data PROPN eblip-29351 94 7 analytics analytic NOUN eblip-29351 94 8 ( ( PUNCT eblip-29351 94 9 university university NOUN eblip-29351 94 10 & & CCONJ eblip-29351 94 11 library library PROPN eblip-29351 94 12 ) ) PUNCT eblip-29351 94 13     SPACE eblip-29351 94 14 quantitative quantitative ADJ eblip-29351 94 15 methods method NOUN eblip-29351 94 16 found find VERB eblip-29351 94 17 in in ADP eblip-29351 94 18 the the DET eblip-29351 94 19 open open ADV eblip-29351 94 20 - - PUNCT eblip-29351 94 21 ended end VERB eblip-29351 94 22 survey survey NOUN eblip-29351 94 23 responses response NOUN eblip-29351 94 24 focus focus VERB eblip-29351 94 25 on on ADP eblip-29351 94 26 customer customer NOUN eblip-29351 94 27 intelligence intelligence NOUN eblip-29351 94 28 , , PUNCT eblip-29351 94 29 library library NOUN eblip-29351 94 30 - - PUNCT eblip-29351 94 31 produced produce VERB eblip-29351 94 32 data datum NOUN eblip-29351 94 33 , , PUNCT eblip-29351 94 34 and and CCONJ eblip-29351 94 35 survey survey NOUN eblip-29351 94 36 results result NOUN eblip-29351 94 37 . . PUNCT eblip-29351 95 1 only only ADV eblip-29351 95 2 one one NUM eblip-29351 95 3 library library NOUN eblip-29351 95 4 ( ( PUNCT eblip-29351 95 5 making make VERB eblip-29351 95 6 three three NUM eblip-29351 95 7 comments comment NOUN eblip-29351 95 8 throughout throughout ADP eblip-29351 95 9 the the DET eblip-29351 95 10 survey survey NOUN eblip-29351 95 11 ) ) PUNCT eblip-29351 95 12 discussed discuss VERB eblip-29351 95 13 taking take VERB eblip-29351 95 14 advantage advantage NOUN eblip-29351 95 15 of of ADP eblip-29351 95 16 e e NOUN eblip-29351 95 17 - - NOUN eblip-29351 95 18 resource resource ADJ eblip-29351 95 19 use use NOUN eblip-29351 95 20 data datum NOUN eblip-29351 95 21 and and CCONJ eblip-29351 95 22 data datum NOUN eblip-29351 95 23 analytics analytic NOUN eblip-29351 95 24 from from ADP eblip-29351 95 25 university university NOUN eblip-29351 95 26 and and CCONJ eblip-29351 95 27 library library NOUN eblip-29351 95 28 - - PUNCT eblip-29351 95 29 based base VERB eblip-29351 95 30 resources resource NOUN eblip-29351 95 31 to to PART eblip-29351 95 32 help help VERB eblip-29351 95 33 inform inform VERB eblip-29351 95 34 strategic strategic ADJ eblip-29351 95 35 planning planning NOUN eblip-29351 95 36 . . PUNCT eblip-29351 96 1 they they PRON eblip-29351 96 2 commented comment VERB eblip-29351 96 3 that that SCONJ eblip-29351 96 4 “ " PUNCT eblip-29351 96 5 library library NOUN eblip-29351 96 6 use use VERB eblip-29351 96 7 data datum NOUN eblip-29351 96 8 for for ADP eblip-29351 96 9 e e NOUN eblip-29351 96 10 - - NOUN eblip-29351 96 11 resources resource NOUN eblip-29351 96 12 , , PUNCT eblip-29351 96 13 and and CCONJ eblip-29351 96 14 services service NOUN eblip-29351 96 15 such such ADJ eblip-29351 96 16 as as ADP eblip-29351 96 17 online online ADJ eblip-29351 96 18 chat chat NOUN eblip-29351 96 19 , , PUNCT eblip-29351 96 20 etc etc X eblip-29351 96 21 . . X eblip-29351 97 1 have have AUX eblip-29351 97 2 … … PUNCT eblip-29351 97 3 better well ADV eblip-29351 97 4 informed inform VERB eblip-29351 97 5 our our PRON eblip-29351 97 6 planning planning NOUN eblip-29351 97 7 ” " PUNCT eblip-29351 97 8 and and CCONJ eblip-29351 97 9 they they PRON eblip-29351 97 10 use use VERB eblip-29351 97 11 “ " PUNCT eblip-29351 97 12 data datum NOUN eblip-29351 97 13 analytics analytic NOUN eblip-29351 97 14 from from ADP eblip-29351 97 15 university university NOUN eblip-29351 97 16 systems system NOUN eblip-29351 97 17 including include VERB eblip-29351 97 18 learning learn VERB eblip-29351 97 19 management management NOUN eblip-29351 97 20 and and CCONJ eblip-29351 97 21 library library NOUN eblip-29351 97 22 systems system NOUN eblip-29351 97 23 . . PUNCT eblip-29351 97 24 ” " PUNCT eblip-29351 97 25     SPACE eblip-29351 97 26 university university NOUN eblip-29351 97 27 offices office NOUN eblip-29351 97 28 of of ADP eblip-29351 97 29 institutional institutional ADJ eblip-29351 97 30 research research NOUN eblip-29351 97 31 can can AUX eblip-29351 97 32 also also ADV eblip-29351 97 33 provide provide VERB eblip-29351 97 34 data datum NOUN eblip-29351 97 35 on on ADP eblip-29351 97 36 student student NOUN eblip-29351 97 37 and and CCONJ eblip-29351 97 38 faculty faculty NOUN eblip-29351 97 39 populations population NOUN eblip-29351 97 40 . . PUNCT eblip-29351 98 1 one one NUM eblip-29351 98 2 respondent respondent NOUN eblip-29351 98 3 explained explain VERB eblip-29351 98 4 : : PUNCT eblip-29351 98 5     SPACE eblip-29351 98 6 all all PRON eblip-29351 98 7 is be AUX eblip-29351 98 8 helpful helpful ADJ eblip-29351 98 9 [ [ X eblip-29351 98 10 in in ADP eblip-29351 98 11 strategic strategic ADJ eblip-29351 98 12 planning planning NOUN eblip-29351 98 13 ] ] PUNCT eblip-29351 98 14 but but CCONJ eblip-29351 98 15 especially especially ADV eblip-29351 98 16 data datum NOUN eblip-29351 98 17 that that PRON eblip-29351 98 18 is be AUX eblip-29351 98 19 now now ADV eblip-29351 98 20 available available ADJ eblip-29351 98 21 from from ADP eblip-29351 98 22 the the DET eblip-29351 98 23 university university NOUN eblip-29351 98 24 ’s ’s PART eblip-29351 98 25 business business NOUN eblip-29351 98 26 intelligence intelligence NOUN eblip-29351 98 27 system system NOUN eblip-29351 98 28 including include VERB eblip-29351 98 29 student student NOUN eblip-29351 98 30 , , PUNCT eblip-29351 98 31 admissions admission NOUN eblip-29351 98 32 , , PUNCT eblip-29351 98 33 student student NOUN eblip-29351 98 34 load load NOUN eblip-29351 98 35 and and CCONJ eblip-29351 98 36 projections projection NOUN eblip-29351 98 37 , , PUNCT eblip-29351 98 38 finance finance NOUN eblip-29351 98 39 , , PUNCT eblip-29351 98 40 staff staff NOUN eblip-29351 98 41 , , PUNCT eblip-29351 98 42 research research NOUN eblip-29351 98 43 and and CCONJ eblip-29351 98 44 quality quality NOUN eblip-29351 98 45 . . PUNCT eblip-29351 99 1 university university NOUN eblip-29351 99 2 staff staff NOUN eblip-29351 99 3 have have VERB eblip-29351 99 4 access access NOUN eblip-29351 99 5 to to ADP eblip-29351 99 6 aggregated aggregate VERB eblip-29351 99 7 data datum NOUN eblip-29351 99 8 which which PRON eblip-29351 99 9 means mean VERB eblip-29351 99 10 that that SCONJ eblip-29351 99 11 our our PRON eblip-29351 99 12 teaching teaching NOUN eblip-29351 99 13 , , PUNCT eblip-29351 99 14 liaison liaison NOUN eblip-29351 99 15 and and CCONJ eblip-29351 99 16 research research NOUN eblip-29351 99 17 librarians librarian NOUN eblip-29351 99 18 , , PUNCT eblip-29351 99 19 and and CCONJ eblip-29351 99 20 repository repository NOUN eblip-29351 99 21 staff staff NOUN eblip-29351 99 22 can can AUX eblip-29351 99 23 access access VERB eblip-29351 99 24 and and CCONJ eblip-29351 99 25 use use VERB eblip-29351 99 26 this this PRON eblip-29351 99 27 for for ADP eblip-29351 99 28 their their PRON eblip-29351 99 29 own own ADJ eblip-29351 99 30 planning planning NOUN eblip-29351 99 31 throughout throughout ADP eblip-29351 99 32 the the DET eblip-29351 99 33 year year NOUN eblip-29351 99 34 . . PUNCT eblip-29351 99 35     SPACE eblip-29351 100 1 survey survey NOUN eblip-29351 100 2 data datum NOUN eblip-29351 100 3     SPACE eblip-29351 100 4 libraries library NOUN eblip-29351 100 5 most most ADV eblip-29351 100 6 often often ADV eblip-29351 100 7 mentioned mention VERB eblip-29351 100 8 the the DET eblip-29351 100 9 use use NOUN eblip-29351 100 10 of of ADP eblip-29351 100 11 regularly regularly ADV eblip-29351 100 12 - - PUNCT eblip-29351 100 13 scheduled schedule VERB eblip-29351 100 14 surveys survey NOUN eblip-29351 100 15 to to PART eblip-29351 100 16 inform inform VERB eblip-29351 100 17 their their PRON eblip-29351 100 18 strategic strategic ADJ eblip-29351 100 19 planning planning NOUN eblip-29351 100 20 ( ( PUNCT eblip-29351 100 21 n=13 n=13 NOUN eblip-29351 100 22 libraries library NOUN eblip-29351 100 23 ) ) PUNCT eblip-29351 100 24 . . PUNCT eblip-29351 101 1 these these PRON eblip-29351 101 2 included include VERB eblip-29351 101 3 libqual+ libqual+ ADP eblip-29351 101 4 , , PUNCT eblip-29351 101 5 satisfaction satisfaction NOUN eblip-29351 101 6 surveys survey NOUN eblip-29351 101 7 , , PUNCT eblip-29351 101 8 ithaka ithaka PROPN eblip-29351 101 9 , , PUNCT eblip-29351 101 10 insync insync PROPN eblip-29351 101 11 , , PUNCT eblip-29351 101 12 university university NOUN eblip-29351 101 13 surveys survey NOUN eblip-29351 101 14 , , PUNCT eblip-29351 101 15 and and CCONJ eblip-29351 101 16 other other ADJ eblip-29351 101 17 surveys survey NOUN eblip-29351 101 18 ( ( PUNCT eblip-29351 101 19 non non ADJ eblip-29351 101 20 - - ADJ eblip-29351 101 21 specified specified ADJ eblip-29351 101 22 ) ) PUNCT eblip-29351 101 23 . . PUNCT eblip-29351 102 1 many many ADJ eblip-29351 102 2 libraries library NOUN eblip-29351 102 3 expressed express VERB eblip-29351 102 4 the the DET eblip-29351 102 5 reality reality NOUN eblip-29351 102 6 that that SCONJ eblip-29351 102 7 the the DET eblip-29351 102 8 timing timing NOUN eblip-29351 102 9 of of ADP eblip-29351 102 10 the the DET eblip-29351 102 11 strategic strategic ADJ eblip-29351 102 12 planning planning NOUN eblip-29351 102 13 process process NOUN eblip-29351 102 14 was be AUX eblip-29351 102 15 quite quite ADV eblip-29351 102 16 restrictive restrictive ADJ eblip-29351 102 17 ( ( PUNCT eblip-29351 102 18 newton newton PROPN eblip-29351 102 19 miller miller PROPN eblip-29351 102 20 , , PUNCT eblip-29351 102 21 in in ADP eblip-29351 102 22 press press NOUN eblip-29351 102 23 ) ) PUNCT eblip-29351 102 24 . . PUNCT eblip-29351 103 1 stephan stephan PROPN eblip-29351 103 2 ( ( PUNCT eblip-29351 103 3 2010 2010 NUM eblip-29351 103 4 ) ) PUNCT eblip-29351 103 5 found find VERB eblip-29351 103 6 that that SCONJ eblip-29351 103 7 having have VERB eblip-29351 103 8 much much ADJ eblip-29351 103 9 of of ADP eblip-29351 103 10 the the DET eblip-29351 103 11 data datum NOUN eblip-29351 103 12 already already ADV eblip-29351 103 13 gathered gather VERB eblip-29351 103 14 was be AUX eblip-29351 103 15 very very ADV eblip-29351 103 16 helpful helpful ADJ eblip-29351 103 17 when when SCONJ eblip-29351 103 18 working work VERB eblip-29351 103 19 on on ADP eblip-29351 103 20 a a DET eblip-29351 103 21 strategic strategic ADJ eblip-29351 103 22 plan plan NOUN eblip-29351 103 23 on on ADP eblip-29351 103 24 a a DET eblip-29351 103 25 very very ADV eblip-29351 103 26 short short ADJ eblip-29351 103 27 timeframe timeframe NOUN eblip-29351 103 28 . . PUNCT eblip-29351 104 1 regularly regularly ADV eblip-29351 104 2 - - PUNCT eblip-29351 104 3 scheduled schedule VERB eblip-29351 104 4 assessment assessment NOUN eblip-29351 104 5 activities activity NOUN eblip-29351 104 6 seem seem VERB eblip-29351 104 7 to to PART eblip-29351 104 8 help help VERB eblip-29351 104 9 truncate truncate VERB eblip-29351 104 10 the the DET eblip-29351 104 11 process process NOUN eblip-29351 104 12 for for ADP eblip-29351 104 13 some some DET eblip-29351 104 14 respondents respondent NOUN eblip-29351 104 15 and and CCONJ eblip-29351 104 16 help help VERB eblip-29351 104 17 to to PART eblip-29351 104 18 reduce reduce VERB eblip-29351 104 19 “ " PUNCT eblip-29351 104 20 over over ADP eblip-29351 104 21 - - PUNCT eblip-29351 104 22 surveying surveying NOUN eblip-29351 104 23 , , PUNCT eblip-29351 104 24 ” " PUNCT eblip-29351 104 25 as as SCONJ eblip-29351 104 26 opposed oppose VERB eblip-29351 104 27 to to ADP eblip-29351 104 28 conducting conduct VERB eblip-29351 104 29 user user NOUN eblip-29351 104 30 feedback feedback NOUN eblip-29351 104 31 specifically specifically ADV eblip-29351 104 32 for for ADP eblip-29351 104 33 the the DET eblip-29351 104 34 strategic strategic ADJ eblip-29351 104 35 planning planning NOUN eblip-29351 104 36 process process NOUN eblip-29351 104 37 . . PUNCT eblip-29351 105 1 one one NUM eblip-29351 105 2 respondent respondent NOUN eblip-29351 105 3 said say VERB eblip-29351 105 4 : : PUNCT eblip-29351 105 5     SPACE eblip-29351 105 6 every every DET eblip-29351 105 7 3 3 NUM eblip-29351 105 8 years year NOUN eblip-29351 105 9 we we PRON eblip-29351 105 10 conduct conduct VERB eblip-29351 105 11 an an DET eblip-29351 105 12 extensive extensive ADJ eblip-29351 105 13 client client NOUN eblip-29351 105 14 satisfaction satisfaction NOUN eblip-29351 105 15 survey survey NOUN eblip-29351 105 16 that that PRON eblip-29351 105 17 asks ask VERB eblip-29351 105 18 clients client NOUN eblip-29351 105 19 what what PRON eblip-29351 105 20 is be AUX eblip-29351 105 21 important important ADJ eblip-29351 105 22 to to ADP eblip-29351 105 23 them they PRON eblip-29351 105 24 and and CCONJ eblip-29351 105 25 how how SCONJ eblip-29351 105 26 we we PRON eblip-29351 105 27 are be AUX eblip-29351 105 28 performing perform VERB eblip-29351 105 29 . . PUNCT eblip-29351 105 30     SPACE eblip-29351 106 1 the the DET eblip-29351 106 2 responses response NOUN eblip-29351 106 3 are be AUX eblip-29351 106 4 benchmarked benchmarke VERB eblip-29351 106 5 against against ADP eblip-29351 106 6 other other ADJ eblip-29351 106 7 academic academic ADJ eblip-29351 106 8 libraries library NOUN eblip-29351 106 9 … … PUNCT eblip-29351 106 10 . . PUNCT eblip-29351 107 1 there there PRON eblip-29351 107 2 are be VERB eblip-29351 107 3 so so ADV eblip-29351 107 4 many many ADJ eblip-29351 107 5 surveys survey NOUN eblip-29351 107 6 used use VERB eblip-29351 107 7 now now ADV eblip-29351 107 8 within within ADP eblip-29351 107 9 higher high ADJ eblip-29351 107 10 education education NOUN eblip-29351 107 11 that that SCONJ eblip-29351 107 12 there there PRON eblip-29351 107 13 is be VERB eblip-29351 107 14 a a DET eblip-29351 107 15 backlash backlash NOUN eblip-29351 107 16 from from ADP eblip-29351 107 17 clients client NOUN eblip-29351 107 18 about about ADP eblip-29351 107 19 over over ADP eblip-29351 107 20 - - PUNCT eblip-29351 107 21 surveying surveying NOUN eblip-29351 107 22 so so SCONJ eblip-29351 107 23 we we PRON eblip-29351 107 24 are be AUX eblip-29351 107 25 very very ADV eblip-29351 107 26 careful careful ADJ eblip-29351 107 27 to to PART eblip-29351 107 28 communicate communicate VERB eblip-29351 107 29 by by ADP eblip-29351 107 30 closing close VERB eblip-29351 107 31 the the DET eblip-29351 107 32 feedback feedback NOUN eblip-29351 107 33 loop loop NOUN eblip-29351 107 34 and and CCONJ eblip-29351 107 35 not not PART eblip-29351 107 36 over over ADP eblip-29351 107 37 survey survey NOUN eblip-29351 107 38 and and CCONJ eblip-29351 107 39 waste waste NOUN eblip-29351 107 40 clients client NOUN eblip-29351 107 41 ' ' PART eblip-29351 107 42 time time NOUN eblip-29351 107 43 . . PUNCT eblip-29351 107 44     SPACE eblip-29351 108 1 another another PRON eblip-29351 108 2 commented comment VERB eblip-29351 108 3 : : PUNCT eblip-29351 108 4 “ " PUNCT eblip-29351 108 5 we we PRON eblip-29351 108 6 run run VERB eblip-29351 108 7 a a DET eblip-29351 108 8 bi bi ADJ eblip-29351 108 9 - - ADJ eblip-29351 108 10 annual annual ADJ eblip-29351 108 11 client client NOUN eblip-29351 108 12 library library NOUN eblip-29351 108 13 survey survey NOUN eblip-29351 108 14 which which PRON eblip-29351 108 15 identifies identify VERB eblip-29351 108 16 opportunities opportunity NOUN eblip-29351 108 17 for for ADP eblip-29351 108 18 improvement improvement NOUN eblip-29351 108 19 as as ADV eblip-29351 108 20 well well ADV eblip-29351 108 21 as as ADP eblip-29351 108 22 a a DET eblip-29351 108 23 performance performance NOUN eblip-29351 108 24 assessment assessment NOUN eblip-29351 108 25 which which PRON eblip-29351 108 26 is be AUX eblip-29351 108 27 benchmarked benchmarke VERB eblip-29351 108 28 across across ADP eblip-29351 108 29 our our PRON eblip-29351 108 30 sector sector NOUN eblip-29351 108 31 . . PUNCT eblip-29351 108 32 ” " PUNCT eblip-29351 108 33     SPACE eblip-29351 108 34 qualitative qualitative ADJ eblip-29351 108 35 methods method NOUN eblip-29351 108 36     SPACE eblip-29351 108 37 qualitative qualitative ADJ eblip-29351 108 38 methods method NOUN eblip-29351 108 39 emphasize emphasize VERB eblip-29351 108 40 the the DET eblip-29351 108 41 use use NOUN eblip-29351 108 42 of of ADP eblip-29351 108 43 focus focus NOUN eblip-29351 108 44 groups group NOUN eblip-29351 108 45 , , PUNCT eblip-29351 108 46 interviews interview NOUN eblip-29351 108 47 , , PUNCT eblip-29351 108 48 and and CCONJ eblip-29351 108 49 user user NOUN eblip-29351 108 50 experience experience NOUN eblip-29351 108 51 / / SYM eblip-29351 108 52 design design NOUN eblip-29351 108 53 techniques technique NOUN eblip-29351 108 54 to to PART eblip-29351 108 55 help help VERB eblip-29351 108 56 inform inform VERB eblip-29351 108 57 the the DET eblip-29351 108 58 strategic strategic ADJ eblip-29351 108 59 plan plan NOUN eblip-29351 108 60 by by ADP eblip-29351 108 61 better well ADJ eblip-29351 108 62 understanding understanding NOUN eblip-29351 108 63 user user NOUN eblip-29351 108 64 needs need NOUN eblip-29351 108 65 . . PUNCT eblip-29351 108 66     SPACE eblip-29351 108 67 focus focus NOUN eblip-29351 108 68 groups group NOUN eblip-29351 108 69 , , PUNCT eblip-29351 108 70 meetings meeting NOUN eblip-29351 108 71 , , PUNCT eblip-29351 108 72 & & CCONJ eblip-29351 108 73 interviews interview NOUN eblip-29351 108 74     SPACE eblip-29351 108 75 undergraduates undergraduate NOUN eblip-29351 108 76 , , PUNCT eblip-29351 108 77 graduates graduate NOUN eblip-29351 108 78 , , PUNCT eblip-29351 108 79 and and CCONJ eblip-29351 108 80 faculty faculty NOUN eblip-29351 108 81 were be AUX eblip-29351 108 82 involved involve VERB eblip-29351 108 83 in in ADP eblip-29351 108 84 focus focus NOUN eblip-29351 108 85 groups group NOUN eblip-29351 108 86 in in ADP eblip-29351 108 87 seven seven NUM eblip-29351 108 88 libraries library NOUN eblip-29351 108 89 . . PUNCT eblip-29351 109 1 three three NUM eblip-29351 109 2 libraries library NOUN eblip-29351 109 3 mentioned mention VERB eblip-29351 109 4 “ " PUNCT eblip-29351 109 5 meetings meeting NOUN eblip-29351 109 6 ” " PUNCT eblip-29351 109 7 with with ADP eblip-29351 109 8 users user NOUN eblip-29351 109 9 . . PUNCT eblip-29351 110 1 six six NUM eblip-29351 110 2 libraries library NOUN eblip-29351 110 3 spoke speak VERB eblip-29351 110 4 of of ADP eblip-29351 110 5 using use VERB eblip-29351 110 6 client client NOUN eblip-29351 110 7 interviews interview NOUN eblip-29351 110 8 in in ADP eblip-29351 110 9 the the DET eblip-29351 110 10 strategic strategic ADJ eblip-29351 110 11 planning planning NOUN eblip-29351 110 12 processes process NOUN eblip-29351 110 13 . . PUNCT eblip-29351 111 1 examples example NOUN eblip-29351 111 2 include include VERB eblip-29351 111 3 using use VERB eblip-29351 111 4 “ " PUNCT eblip-29351 111 5 interviews interview NOUN eblip-29351 111 6 with with ADP eblip-29351 111 7 library library ADJ eblip-29351 111 8 users user NOUN eblip-29351 111 9 , , PUNCT eblip-29351 111 10 staff staff NOUN eblip-29351 111 11 and and CCONJ eblip-29351 111 12 key key ADJ eblip-29351 111 13 stakeholders stakeholder NOUN eblip-29351 111 14 , , PUNCT eblip-29351 111 15 including include VERB eblip-29351 111 16 deputy deputy ADJ eblip-29351 111 17 vice vice NOUN eblip-29351 111 18 - - NOUN eblip-29351 111 19 chancellors chancellor NOUN eblip-29351 111 20 and and CCONJ eblip-29351 111 21 other other ADJ eblip-29351 111 22 leaders leader NOUN eblip-29351 111 23 within within ADP eblip-29351 111 24 the the DET eblip-29351 111 25 university university NOUN eblip-29351 111 26 ” " PUNCT eblip-29351 111 27 . . PUNCT eblip-29351 112 1 one one NUM eblip-29351 112 2 respondent respondent NOUN eblip-29351 112 3 stated state VERB eblip-29351 112 4 “ " PUNCT eblip-29351 112 5 11 11 NUM eblip-29351 112 6 interviews interview NOUN eblip-29351 112 7 with with ADP eblip-29351 112 8 university university NOUN eblip-29351 112 9 stakeholders stakeholder NOUN eblip-29351 112 10 ” " PUNCT eblip-29351 112 11 , , PUNCT eblip-29351 112 12 and and CCONJ eblip-29351 112 13 another another DET eblip-29351 112 14 utilized utilize VERB eblip-29351 112 15 “ " PUNCT eblip-29351 112 16 extensive extensive ADJ eblip-29351 112 17 stakeholder stakeholder NOUN eblip-29351 112 18 one one NUM eblip-29351 112 19 - - PUNCT eblip-29351 112 20 on on ADP eblip-29351 112 21 - - PUNCT eblip-29351 112 22 one one NUM eblip-29351 112 23 interviews interview NOUN eblip-29351 112 24 with with ADP eblip-29351 112 25 focus focus NOUN eblip-29351 112 26 not not PART eblip-29351 112 27 on on ADP eblip-29351 112 28 library library NOUN eblip-29351 112 29 but but CCONJ eblip-29351 112 30 on on ADP eblip-29351 112 31 stakeholder stakeholder NOUN eblip-29351 112 32 needs need NOUN eblip-29351 112 33 ” " PUNCT eblip-29351 112 34 . . PUNCT eblip-29351 112 35     SPACE eblip-29351 113 1 user user NOUN eblip-29351 113 2 experience experience NOUN eblip-29351 113 3     SPACE eblip-29351 113 4 although although SCONJ eblip-29351 113 5 user user NOUN eblip-29351 113 6 experience experience NOUN eblip-29351 113 7 ( ( PUNCT eblip-29351 113 8 ux ux NOUN eblip-29351 113 9 ) ) PUNCT eblip-29351 113 10 and and CCONJ eblip-29351 113 11 design design NOUN eblip-29351 113 12 techniques technique NOUN eblip-29351 113 13 are be AUX eblip-29351 113 14 relatively relatively ADV eblip-29351 113 15 new new ADJ eblip-29351 113 16 in in ADP eblip-29351 113 17 librarianship librarianship NOUN eblip-29351 113 18 , , PUNCT eblip-29351 113 19 there there PRON eblip-29351 113 20 were be VERB eblip-29351 113 21 five five NUM eblip-29351 113 22 universities university NOUN eblip-29351 113 23 that that PRON eblip-29351 113 24 made make VERB eblip-29351 113 25 comments comment NOUN eblip-29351 113 26 relating relate VERB eblip-29351 113 27 to to ADP eblip-29351 113 28 its its PRON eblip-29351 113 29 use use NOUN eblip-29351 113 30 in in ADP eblip-29351 113 31 the the DET eblip-29351 113 32 strategic strategic ADJ eblip-29351 113 33 planning planning NOUN eblip-29351 113 34 process process NOUN eblip-29351 113 35 . . PUNCT eblip-29351 114 1 one one NUM eblip-29351 114 2 “ " PUNCT eblip-29351 114 3 watched watch VERB eblip-29351 114 4 how how SCONJ eblip-29351 114 5 they they PRON eblip-29351 114 6 move move VERB eblip-29351 114 7 about about ADV eblip-29351 114 8 in in ADP eblip-29351 114 9 the the DET eblip-29351 114 10 library library NOUN eblip-29351 114 11 ; ; PUNCT eblip-29351 114 12 ask ask VERB eblip-29351 114 13 them they PRON eblip-29351 114 14 to to PART eblip-29351 114 15 complete complete VERB eblip-29351 114 16 tasks task NOUN eblip-29351 114 17 and and CCONJ eblip-29351 114 18 see see VERB eblip-29351 114 19 how how SCONJ eblip-29351 114 20 they they PRON eblip-29351 114 21 do do VERB eblip-29351 114 22 it it PRON eblip-29351 114 23 ” " PUNCT eblip-29351 114 24 . . PUNCT eblip-29351 115 1 another another PRON eblip-29351 115 2 stated state VERB eblip-29351 115 3 that that SCONJ eblip-29351 115 4 they they PRON eblip-29351 115 5 “ " PUNCT eblip-29351 115 6 focus focus VERB eblip-29351 115 7 on on ADP eblip-29351 115 8 user user NOUN eblip-29351 115 9 experience experience NOUN eblip-29351 115 10 and and CCONJ eblip-29351 115 11 try try VERB eblip-29351 115 12 to to PART eblip-29351 115 13 frame frame VERB eblip-29351 115 14 questions question NOUN eblip-29351 115 15 from from ADP eblip-29351 115 16 the the DET eblip-29351 115 17 users user NOUN eblip-29351 115 18 ’ ’ PART eblip-29351 115 19 perspective perspective NOUN eblip-29351 115 20 , , PUNCT eblip-29351 115 21 using use VERB eblip-29351 115 22 their their PRON eblip-29351 115 23 language language NOUN eblip-29351 115 24 , , PUNCT eblip-29351 115 25 so so CCONJ eblip-29351 115 26 there there PRON eblip-29351 115 27 is be VERB eblip-29351 115 28 not not PART eblip-29351 115 29 a a DET eblip-29351 115 30 mismatch mismatch NOUN eblip-29351 115 31 or or CCONJ eblip-29351 115 32 confusion confusion NOUN eblip-29351 115 33 of of ADP eblip-29351 115 34 what what PRON eblip-29351 115 35 you you PRON eblip-29351 115 36 are be AUX eblip-29351 115 37 asking ask VERB eblip-29351 115 38 them they PRON eblip-29351 115 39 because because SCONJ eblip-29351 115 40 of of ADP eblip-29351 115 41 library library NOUN eblip-29351 115 42 jargon jargon PROPN eblip-29351 115 43 ” " PUNCT eblip-29351 115 44 . . PUNCT eblip-29351 116 1 one one NUM eblip-29351 116 2 spends spend VERB eblip-29351 116 3 time time NOUN eblip-29351 116 4 “ " PUNCT eblip-29351 116 5 at at ADP eblip-29351 116 6 select select ADJ eblip-29351 116 7 points point NOUN eblip-29351 116 8 of of ADP eblip-29351 116 9 the the DET eblip-29351 116 10 academic academic ADJ eblip-29351 116 11 year year NOUN eblip-29351 116 12 just just ADV eblip-29351 116 13 observing observe VERB eblip-29351 116 14 client client NOUN eblip-29351 116 15 behaviour behaviour NOUN eblip-29351 116 16 in in ADP eblip-29351 116 17 the the DET eblip-29351 116 18 libraries library NOUN eblip-29351 116 19 and and CCONJ eblip-29351 116 20 interacting interact VERB eblip-29351 116 21 with with ADP eblip-29351 116 22 library library NOUN eblip-29351 116 23 services service NOUN eblip-29351 116 24 and and CCONJ eblip-29351 116 25 resources resource NOUN eblip-29351 116 26 ” " PUNCT eblip-29351 116 27 . . PUNCT eblip-29351 117 1 a a DET eblip-29351 117 2 respondent respondent NOUN eblip-29351 117 3 noted note VERB eblip-29351 117 4 that that SCONJ eblip-29351 117 5 “ " PUNCT eblip-29351 117 6 more more ADV eblip-29351 117 7 recently recently ADV eblip-29351 117 8 , , PUNCT eblip-29351 117 9 design design NOUN eblip-29351 117 10 thinking thinking NOUN eblip-29351 117 11 methodology methodology NOUN eblip-29351 117 12 is be AUX eblip-29351 117 13 being be AUX eblip-29351 117 14 deployed deploy VERB eblip-29351 117 15 to to PART eblip-29351 117 16 explore explore VERB eblip-29351 117 17 targeted target VERB eblip-29351 117 18 strategies strategy NOUN eblip-29351 117 19 such such ADJ eblip-29351 117 20 as as ADP eblip-29351 117 21 online online ADJ eblip-29351 117 22 delivery delivery NOUN eblip-29351 117 23 , , PUNCT eblip-29351 117 24 digital digital ADJ eblip-29351 117 25 learning learning NOUN eblip-29351 117 26 objects object NOUN eblip-29351 117 27 , , PUNCT eblip-29351 117 28 website website NOUN eblip-29351 117 29 design design NOUN eblip-29351 117 30 and and CCONJ eblip-29351 117 31 communications communication NOUN eblip-29351 117 32 ” " PUNCT eblip-29351 117 33 . . PUNCT eblip-29351 117 34     SPACE eblip-29351 117 35 other other ADJ eblip-29351 117 36 methods method NOUN eblip-29351 117 37     SPACE eblip-29351 117 38 it it PRON eblip-29351 117 39 is be AUX eblip-29351 117 40 worth worth ADJ eblip-29351 117 41 noting note VERB eblip-29351 117 42 other other ADJ eblip-29351 117 43 methods method NOUN eblip-29351 117 44 of of ADP eblip-29351 117 45 gathering gather VERB eblip-29351 117 46 feedback feedback NOUN eblip-29351 117 47 from from ADP eblip-29351 117 48 users user NOUN eblip-29351 117 49 that that PRON eblip-29351 117 50 do do AUX eblip-29351 117 51 not not PART eblip-29351 117 52 fit fit VERB eblip-29351 117 53 into into ADP eblip-29351 117 54 a a DET eblip-29351 117 55 neat neat ADJ eblip-29351 117 56 category category NOUN eblip-29351 117 57 . . PUNCT eblip-29351 118 1 one one NUM eblip-29351 118 2 library library NOUN eblip-29351 118 3 had have VERB eblip-29351 118 4 an an DET eblip-29351 118 5 “ " PUNCT eblip-29351 118 6 open open ADJ eblip-29351 118 7 house house NOUN eblip-29351 118 8 ” " PUNCT eblip-29351 118 9 with with ADP eblip-29351 118 10 69 69 NUM eblip-29351 118 11 student student NOUN eblip-29351 118 12 participants participant NOUN eblip-29351 118 13 . . PUNCT eblip-29351 119 1 another another DET eblip-29351 119 2 library library NOUN eblip-29351 119 3 has have VERB eblip-29351 119 4 staff staff NOUN eblip-29351 119 5 attend attend VERB eblip-29351 119 6 staff staff NOUN eblip-29351 119 7 - - PUNCT eblip-29351 119 8 student student NOUN eblip-29351 119 9 panels panel NOUN eblip-29351 119 10 ( ( PUNCT eblip-29351 119 11 organized organize VERB eblip-29351 119 12 by by ADP eblip-29351 119 13 the the DET eblip-29351 119 14 student student NOUN eblip-29351 119 15 union union NOUN eblip-29351 119 16 ) ) PUNCT eblip-29351 119 17 to to PART eblip-29351 119 18 identify identify VERB eblip-29351 119 19 “ " PUNCT eblip-29351 119 20 burning burn VERB eblip-29351 119 21 issues issue NOUN eblip-29351 119 22 ” " PUNCT eblip-29351 119 23 and and CCONJ eblip-29351 119 24 ask ask VERB eblip-29351 119 25 what what PRON eblip-29351 119 26 would would AUX eblip-29351 119 27 make make VERB eblip-29351 119 28 their their PRON eblip-29351 119 29 library library NOUN eblip-29351 119 30 service service NOUN eblip-29351 119 31 better well ADV eblip-29351 119 32 for for ADP eblip-29351 119 33 them they PRON eblip-29351 119 34 . . PUNCT eblip-29351 120 1 this this DET eblip-29351 120 2 library library NOUN eblip-29351 120 3 also also ADV eblip-29351 120 4 runs run VERB eblip-29351 120 5 marketing marketing NOUN eblip-29351 120 6 campaigns campaign NOUN eblip-29351 120 7 on on ADP eblip-29351 120 8 topics topic NOUN eblip-29351 120 9 such such ADJ eblip-29351 120 10 as as ADP eblip-29351 120 11 e e NOUN eblip-29351 120 12 - - NOUN eblip-29351 120 13 books book NOUN eblip-29351 120 14 , , PUNCT eblip-29351 120 15 which which PRON eblip-29351 120 16 can can AUX eblip-29351 120 17 also also ADV eblip-29351 120 18 help help VERB eblip-29351 120 19 inform inform VERB eblip-29351 120 20 the the DET eblip-29351 120 21 plan plan NOUN eblip-29351 120 22 . . PUNCT eblip-29351 121 1 one one NUM eblip-29351 121 2 library library NOUN eblip-29351 121 3 conducted conduct VERB eblip-29351 121 4 a a DET eblip-29351 121 5 student student NOUN eblip-29351 121 6 to to PART eblip-29351 121 7 student student VERB eblip-29351 121 8 “ " PUNCT eblip-29351 121 9 street street NOUN eblip-29351 121 10 survey survey NOUN eblip-29351 121 11 ” " PUNCT eblip-29351 121 12 of of ADP eblip-29351 121 13 “ " PUNCT eblip-29351 121 14 non non ADJ eblip-29351 121 15 - - ADJ eblip-29351 121 16 library library ADJ eblip-29351 121 17 users user NOUN eblip-29351 121 18 ” " PUNCT eblip-29351 121 19 at at ADP eblip-29351 121 20 four four NUM eblip-29351 121 21 campus campus NOUN eblip-29351 121 22 locations location NOUN eblip-29351 121 23 ( ( PUNCT eblip-29351 121 24 although although SCONJ eblip-29351 121 25 this this PRON eblip-29351 121 26 was be AUX eblip-29351 121 27 found find VERB eblip-29351 121 28 to to PART eblip-29351 121 29 be be AUX eblip-29351 121 30 unsuccessful unsuccessful ADJ eblip-29351 121 31 : : PUNCT eblip-29351 121 32 “ " PUNCT eblip-29351 121 33 it it PRON eblip-29351 121 34 turns turn VERB eblip-29351 121 35 out out ADP eblip-29351 121 36 , , PUNCT eblip-29351 121 37 that that DET eblip-29351 121 38 group group NOUN eblip-29351 121 39 is be AUX eblip-29351 121 40 hard hard ADJ eblip-29351 121 41 to to PART eblip-29351 121 42 find find VERB eblip-29351 121 43 ! ! PUNCT eblip-29351 121 44 ” " PUNCT eblip-29351 121 45 ) ) PUNCT eblip-29351 121 46 . . PUNCT eblip-29351 122 1 finally finally ADV eblip-29351 122 2 , , PUNCT eblip-29351 122 3 one one NUM eblip-29351 122 4 library library NOUN eblip-29351 122 5 tried try VERB eblip-29351 122 6 to to PART eblip-29351 122 7 involve involve VERB eblip-29351 122 8 student student NOUN eblip-29351 122 9 leaders leader NOUN eblip-29351 122 10 in in ADP eblip-29351 122 11 the the DET eblip-29351 122 12 development development NOUN eblip-29351 122 13 of of ADP eblip-29351 122 14 their their PRON eblip-29351 122 15 plan plan NOUN eblip-29351 122 16 , , PUNCT eblip-29351 122 17 with with ADP eblip-29351 122 18 mixed mixed ADJ eblip-29351 122 19 success success NOUN eblip-29351 122 20 , , PUNCT eblip-29351 122 21 depending depend VERB eblip-29351 122 22 on on ADP eblip-29351 122 23 the the DET eblip-29351 122 24 commitment commitment NOUN eblip-29351 122 25 and and CCONJ eblip-29351 122 26 interests interest NOUN eblip-29351 122 27 of of ADP eblip-29351 122 28 the the DET eblip-29351 122 29 leaders leader NOUN eblip-29351 122 30 . . PUNCT eblip-29351 122 31     SPACE eblip-29351 123 1 what what PRON eblip-29351 123 2 was be AUX eblip-29351 123 3 helpful helpful ADJ eblip-29351 123 4     SPACE eblip-29351 123 5 identifying identifying NOUN eblip-29351 123 6 and and CCONJ eblip-29351 123 7 understanding understand VERB eblip-29351 123 8 patron patron NOUN eblip-29351 123 9 needs need VERB eblip-29351 123 10 through through ADP eblip-29351 123 11 consultation consultation NOUN eblip-29351 123 12 was be AUX eblip-29351 123 13 certainly certainly ADV eblip-29351 123 14 helpful helpful ADJ eblip-29351 123 15 in in ADP eblip-29351 123 16 the the DET eblip-29351 123 17 strategic strategic ADJ eblip-29351 123 18 planning planning NOUN eblip-29351 123 19 process process NOUN eblip-29351 123 20 . . PUNCT eblip-29351 124 1 one one NUM eblip-29351 124 2 respondent respondent NOUN eblip-29351 124 3 stated state VERB eblip-29351 124 4 that that SCONJ eblip-29351 124 5 they they PRON eblip-29351 124 6 “ " PUNCT eblip-29351 124 7 wanted want VERB eblip-29351 124 8 to to PART eblip-29351 124 9 use use VERB eblip-29351 124 10 surveys survey NOUN eblip-29351 124 11 to to PART eblip-29351 124 12 ensure ensure VERB eblip-29351 124 13 our our PRON eblip-29351 124 14 activities activity NOUN eblip-29351 124 15 responded respond VERB eblip-29351 124 16 to to ADP eblip-29351 124 17 identified identify VERB eblip-29351 124 18 needs need NOUN eblip-29351 124 19 ; ; PUNCT eblip-29351 124 20 we we PRON eblip-29351 124 21 used use VERB eblip-29351 124 22 focus focus NOUN eblip-29351 124 23 groups group NOUN eblip-29351 124 24 to to PART eblip-29351 124 25 find find VERB eblip-29351 124 26 out out ADP eblip-29351 124 27 what what PRON eblip-29351 124 28 students student NOUN eblip-29351 124 29 value value VERB eblip-29351 124 30 from from ADP eblip-29351 124 31 our our PRON eblip-29351 124 32 services service NOUN eblip-29351 124 33 and and CCONJ eblip-29351 124 34 which which PRON eblip-29351 124 35 they they PRON eblip-29351 124 36 do do AUX eblip-29351 124 37 n't not PART eblip-29351 124 38 notice notice VERB eblip-29351 124 39 ” " PUNCT eblip-29351 124 40 . . PUNCT eblip-29351 125 1 one one NUM eblip-29351 125 2 noted note VERB eblip-29351 125 3 that that SCONJ eblip-29351 125 4 “ " PUNCT eblip-29351 125 5 honest honest ADJ eblip-29351 125 6 feedback feedback NOUN eblip-29351 125 7 on on ADP eblip-29351 125 8 where where SCONJ eblip-29351 125 9 they they PRON eblip-29351 125 10 saw see VERB eblip-29351 125 11 that that SCONJ eblip-29351 125 12 the the DET eblip-29351 125 13 library library NOUN eblip-29351 125 14 could could AUX eblip-29351 125 15 add add VERB eblip-29351 125 16 value value NOUN eblip-29351 125 17 [ [ X eblip-29351 125 18 was be AUX eblip-29351 125 19 helpful helpful ADJ eblip-29351 125 20 ] ] X eblip-29351 125 21 ; ; PUNCT eblip-29351 125 22 a a DET eblip-29351 125 23 broad broad ADJ eblip-29351 125 24 view view NOUN eblip-29351 125 25 rather rather ADV eblip-29351 125 26 than than ADP eblip-29351 125 27 a a DET eblip-29351 125 28 solely solely ADV eblip-29351 125 29 internal internal ADJ eblip-29351 125 30 view view NOUN eblip-29351 125 31 ” " PUNCT eblip-29351 125 32 . . PUNCT eblip-29351 126 1 the the DET eblip-29351 126 2 same same ADJ eblip-29351 126 3 respondent respondent NOUN eblip-29351 126 4 found find VERB eblip-29351 126 5 “ " PUNCT eblip-29351 126 6 collecting collect VERB eblip-29351 126 7 statements statement NOUN eblip-29351 126 8 which which PRON eblip-29351 126 9 showed show VERB eblip-29351 126 10 that that SCONJ eblip-29351 126 11 we we PRON eblip-29351 126 12 are be AUX eblip-29351 126 13 not not PART eblip-29351 126 14 communicating communicate VERB eblip-29351 126 15 well well ADV eblip-29351 126 16 and and CCONJ eblip-29351 126 17 not not PART eblip-29351 126 18 meeting meet VERB eblip-29351 126 19 needs need NOUN eblip-29351 126 20 ” " PUNCT eblip-29351 126 21 was be AUX eblip-29351 126 22 also also ADV eblip-29351 126 23 useful useful ADJ eblip-29351 126 24 for for ADP eblip-29351 126 25 planning planning NOUN eblip-29351 126 26 . . PUNCT eblip-29351 127 1 another another DET eblip-29351 127 2 respondent respondent NOUN eblip-29351 127 3 found find VERB eblip-29351 127 4 “ " PUNCT eblip-29351 127 5 particularly particularly ADV eblip-29351 127 6 focusing focus VERB eblip-29351 127 7 on on ADP eblip-29351 127 8 stakeholder stakeholder NOUN eblip-29351 127 9 needs need NOUN eblip-29351 127 10 [ [ X eblip-29351 127 11 was be AUX eblip-29351 127 12 beneficial beneficial ADJ eblip-29351 127 13 ] ] PUNCT eblip-29351 127 14 as as SCONJ eblip-29351 127 15 the the DET eblip-29351 127 16 plan plan NOUN eblip-29351 127 17 anticipated anticipate VERB eblip-29351 127 18 numerous numerous ADJ eblip-29351 127 19 university university NOUN eblip-29351 127 20 priorities priority NOUN eblip-29351 127 21 that that PRON eblip-29351 127 22 emerged emerge VERB eblip-29351 127 23 subsequently subsequently ADV eblip-29351 127 24 ” " PUNCT eblip-29351 127 25 . . PUNCT eblip-29351 127 26     SPACE eblip-29351 128 1 respondents respondent NOUN eblip-29351 128 2 mentioned mention VERB eblip-29351 128 3 the the DET eblip-29351 128 4 conversations conversation NOUN eblip-29351 128 5 with with ADP eblip-29351 128 6 senior senior ADJ eblip-29351 128 7 executives executive NOUN eblip-29351 128 8 as as ADP eblip-29351 128 9 particularly particularly ADV eblip-29351 128 10 useful useful ADJ eblip-29351 128 11 , , PUNCT eblip-29351 128 12 stating state VERB eblip-29351 128 13 “ " PUNCT eblip-29351 128 14 the the DET eblip-29351 128 15 direct direct ADJ eblip-29351 128 16 conversations conversation NOUN eblip-29351 128 17 with with ADP eblip-29351 128 18 new new ADJ eblip-29351 128 19 senior senior ADJ eblip-29351 128 20 executive executive ADJ eblip-29351 128 21 staff staff NOUN eblip-29351 128 22 was be AUX eblip-29351 128 23 … … PUNCT eblip-29351 128 24 helpful helpful ADJ eblip-29351 128 25 in in ADP eblip-29351 128 26 providing provide VERB eblip-29351 128 27 a a DET eblip-29351 128 28 sense sense NOUN eblip-29351 128 29 of of ADP eblip-29351 128 30 strategic strategic ADJ eblip-29351 128 31 direction direction NOUN eblip-29351 128 32 and and CCONJ eblip-29351 128 33 an an DET eblip-29351 128 34 awareness awareness NOUN eblip-29351 128 35 of of ADP eblip-29351 128 36 short short ADJ eblip-29351 128 37 - - PUNCT eblip-29351 128 38 term term NOUN eblip-29351 128 39 priorities priority NOUN eblip-29351 128 40 ” " PUNCT eblip-29351 128 41 . . PUNCT eblip-29351 129 1 another another PRON eblip-29351 129 2 remarked remark VERB eblip-29351 129 3 that that SCONJ eblip-29351 129 4 “ " PUNCT eblip-29351 129 5 individual individual ADJ eblip-29351 129 6 meetings meeting NOUN eblip-29351 129 7 with with ADP eblip-29351 129 8 key key ADJ eblip-29351 129 9 decision decision NOUN eblip-29351 129 10 makers maker NOUN eblip-29351 129 11 ( ( PUNCT eblip-29351 129 12 deans dean NOUN eblip-29351 129 13 , , PUNCT eblip-29351 129 14 provost provost NOUN eblip-29351 129 15 , , PUNCT eblip-29351 129 16 etc etc X eblip-29351 129 17 . . X eblip-29351 129 18 ) ) PUNCT eblip-29351 129 19 worked work VERB eblip-29351 129 20 very very ADV eblip-29351 129 21 well well ADV eblip-29351 129 22 ” " PUNCT eblip-29351 129 23 . . PUNCT eblip-29351 129 24     SPACE eblip-29351 130 1 what what PRON eblip-29351 130 2 would would AUX eblip-29351 130 3 they they PRON eblip-29351 130 4 do do VERB eblip-29351 130 5 differently differently ADV eblip-29351 130 6     SPACE eblip-29351 130 7 most most ADJ eblip-29351 130 8 comments comment NOUN eblip-29351 130 9 around around ADP eblip-29351 130 10 user user NOUN eblip-29351 130 11 engagement engagement NOUN eblip-29351 130 12 focused focus VERB eblip-29351 130 13 on on ADP eblip-29351 130 14 wanting want VERB eblip-29351 130 15 to to PART eblip-29351 130 16 do do VERB eblip-29351 130 17 more more ADJ eblip-29351 130 18 of of ADP eblip-29351 130 19 it it PRON eblip-29351 130 20 . . PUNCT eblip-29351 131 1 usually usually ADV eblip-29351 131 2 because because SCONJ eblip-29351 131 3 of of ADP eblip-29351 131 4 tight tight ADJ eblip-29351 131 5 timelines timeline NOUN eblip-29351 131 6 , , PUNCT eblip-29351 131 7 some some PRON eblip-29351 131 8 were be AUX eblip-29351 131 9 not not PART eblip-29351 131 10 able able ADJ eblip-29351 131 11 to to PART eblip-29351 131 12 involve involve VERB eblip-29351 131 13 students student NOUN eblip-29351 131 14 , , PUNCT eblip-29351 131 15 faculty faculty NOUN eblip-29351 131 16 , , PUNCT eblip-29351 131 17 and and CCONJ eblip-29351 131 18 others other NOUN eblip-29351 131 19 in in ADP eblip-29351 131 20 the the DET eblip-29351 131 21 university university NOUN eblip-29351 131 22 community community NOUN eblip-29351 131 23 as as ADV eblip-29351 131 24 much much ADV eblip-29351 131 25 as as SCONJ eblip-29351 131 26 they they PRON eblip-29351 131 27 would would AUX eblip-29351 131 28 have have AUX eblip-29351 131 29 hoped hope VERB eblip-29351 131 30 . . PUNCT eblip-29351 132 1 one one NUM eblip-29351 132 2 noted note VERB eblip-29351 132 3 “ " PUNCT eblip-29351 132 4 we we PRON eblip-29351 132 5 definitely definitely ADV eblip-29351 132 6 need need VERB eblip-29351 132 7 to to PART eblip-29351 132 8 engage engage VERB eblip-29351 132 9 with with ADP eblip-29351 132 10 our our PRON eblip-29351 132 11 stakeholder stakeholder NOUN eblip-29351 132 12 groups group NOUN eblip-29351 132 13 more more ADV eblip-29351 132 14 through through ADP eblip-29351 132 15 the the DET eblip-29351 132 16 process process NOUN eblip-29351 132 17 , , PUNCT eblip-29351 132 18 including include VERB eblip-29351 132 19 staff staff NOUN eblip-29351 132 20 , , PUNCT eblip-29351 132 21 students student NOUN eblip-29351 132 22 and and CCONJ eblip-29351 132 23 the the DET eblip-29351 132 24 community community NOUN eblip-29351 132 25 ” " PUNCT eblip-29351 132 26 . . PUNCT eblip-29351 133 1 this this PRON eblip-29351 133 2 was be AUX eblip-29351 133 3 echoed echo VERB eblip-29351 133 4 in in ADP eblip-29351 133 5 other other ADJ eblip-29351 133 6 statements statement NOUN eblip-29351 133 7 , , PUNCT eblip-29351 133 8 including include VERB eblip-29351 133 9 “ " PUNCT eblip-29351 133 10 we we PRON eblip-29351 133 11 did do AUX eblip-29351 133 12 not not PART eblip-29351 133 13 have have VERB eblip-29351 133 14 any any DET eblip-29351 133 15 students student NOUN eblip-29351 133 16 , , PUNCT eblip-29351 133 17 professional professional ADJ eblip-29351 133 18 staff staff NOUN eblip-29351 133 19 from from ADP eblip-29351 133 20 other other ADJ eblip-29351 133 21 service service NOUN eblip-29351 133 22 departments department NOUN eblip-29351 133 23 , , PUNCT eblip-29351 133 24 or or CCONJ eblip-29351 133 25 any any DET eblip-29351 133 26 academic academic ADJ eblip-29351 133 27 staff staff NOUN eblip-29351 133 28 present present ADJ eblip-29351 133 29 , , PUNCT eblip-29351 133 30 and and CCONJ eblip-29351 133 31 i i PRON eblip-29351 133 32 would would AUX eblip-29351 133 33 consider consider VERB eblip-29351 133 34 inviting invite VERB eblip-29351 133 35 representatives representative NOUN eblip-29351 133 36 in in ADP eblip-29351 133 37 the the DET eblip-29351 133 38 future future NOUN eblip-29351 133 39 ” " PUNCT eblip-29351 133 40 and and CCONJ eblip-29351 133 41 “ " PUNCT eblip-29351 133 42 try try VERB eblip-29351 133 43 to to PART eblip-29351 133 44 engage engage VERB eblip-29351 133 45 with with ADP eblip-29351 133 46 more more ADJ eblip-29351 133 47 stakeholders stakeholder NOUN eblip-29351 133 48 : : PUNCT eblip-29351 133 49 it it PRON eblip-29351 133 50 was be AUX eblip-29351 133 51 difficult difficult ADJ eblip-29351 133 52 to to PART eblip-29351 133 53 convince convince VERB eblip-29351 133 54 them they PRON eblip-29351 133 55 to to PART eblip-29351 133 56 spend spend VERB eblip-29351 133 57 the the DET eblip-29351 133 58 time time NOUN eblip-29351 133 59 ” " PUNCT eblip-29351 133 60 . . PUNCT eblip-29351 134 1 timing timing NOUN eblip-29351 134 2 affected affect VERB eblip-29351 134 3 some some DET eblip-29351 134 4 planning planning NOUN eblip-29351 134 5 processes process NOUN eblip-29351 134 6 , , PUNCT eblip-29351 134 7 leading lead VERB eblip-29351 134 8 one one NUM eblip-29351 134 9 librarian librarian NOUN eblip-29351 134 10 to to PART eblip-29351 134 11 remark remark VERB eblip-29351 134 12 “ " PUNCT eblip-29351 134 13 our our PRON eblip-29351 134 14 timelines timeline NOUN eblip-29351 134 15 were be AUX eblip-29351 134 16 dictated dictate VERB eblip-29351 134 17 by by ADP eblip-29351 134 18 the the DET eblip-29351 134 19 university university NOUN eblip-29351 134 20 ; ; PUNCT eblip-29351 134 21 [ [ X eblip-29351 134 22 we we PRON eblip-29351 134 23 ] ] PUNCT eblip-29351 134 24 would would AUX eblip-29351 134 25 have have AUX eblip-29351 134 26 liked like VERB eblip-29351 134 27 to to PART eblip-29351 134 28 have have AUX eblip-29351 134 29 had have VERB eblip-29351 134 30 more more ADJ eblip-29351 134 31 time time NOUN eblip-29351 134 32 ( ( PUNCT eblip-29351 134 33 or or CCONJ eblip-29351 134 34 a a DET eblip-29351 134 35 different different ADJ eblip-29351 134 36 time time NOUN eblip-29351 134 37 of of ADP eblip-29351 134 38 year year NOUN eblip-29351 134 39 ) ) PUNCT eblip-29351 134 40 to to PART eblip-29351 134 41 better well ADV eblip-29351 134 42 engage engage VERB eblip-29351 134 43 students student NOUN eblip-29351 134 44 and and CCONJ eblip-29351 134 45 faculty faculty NOUN eblip-29351 134 46 ” " PUNCT eblip-29351 134 47 . . PUNCT eblip-29351 135 1 finally finally ADV eblip-29351 135 2 , , PUNCT eblip-29351 135 3 one one NUM eblip-29351 135 4 respondent respondent NOUN eblip-29351 135 5 encouraged encourage VERB eblip-29351 135 6 libraries library NOUN eblip-29351 135 7 to to PART eblip-29351 135 8 “ " PUNCT eblip-29351 135 9 engage engage VERB eblip-29351 135 10 as as ADV eblip-29351 135 11 broadly broadly ADV eblip-29351 135 12 as as ADP eblip-29351 135 13 possible possible ADJ eblip-29351 135 14 and and CCONJ eblip-29351 135 15 do do AUX eblip-29351 135 16 n’t not PART eblip-29351 135 17 be be AUX eblip-29351 135 18 discouraged discourage VERB eblip-29351 135 19 that that SCONJ eblip-29351 135 20 both both CCONJ eblip-29351 135 21 positive positive ADJ eblip-29351 135 22 and and CCONJ eblip-29351 135 23 negative negative ADJ eblip-29351 135 24 voices voice NOUN eblip-29351 135 25 will will AUX eblip-29351 135 26 come come VERB eblip-29351 135 27 to to ADP eblip-29351 135 28 the the DET eblip-29351 135 29 fore fore NOUN eblip-29351 135 30 ” " PUNCT eblip-29351 135 31 . . PUNCT eblip-29351 135 32     SPACE eblip-29351 136 1 kinds kind NOUN eblip-29351 136 2 of of ADP eblip-29351 136 3 questions question NOUN eblip-29351 136 4 asked ask VERB eblip-29351 136 5     SPACE eblip-29351 136 6 besides besides SCONJ eblip-29351 136 7 the the DET eblip-29351 136 8 method method NOUN eblip-29351 136 9 used use VERB eblip-29351 136 10 for for ADP eblip-29351 136 11 gaining gain VERB eblip-29351 136 12 insight insight NOUN eblip-29351 136 13 into into ADP eblip-29351 136 14 user user NOUN eblip-29351 136 15 needs need NOUN eblip-29351 136 16 , , PUNCT eblip-29351 136 17 it it PRON eblip-29351 136 18 was be AUX eblip-29351 136 19 interesting interesting ADJ eblip-29351 136 20 to to PART eblip-29351 136 21 learn learn VERB eblip-29351 136 22 what what PRON eblip-29351 136 23 libraries library NOUN eblip-29351 136 24 ask ask VERB eblip-29351 136 25 their their PRON eblip-29351 136 26 users user NOUN eblip-29351 136 27 . . PUNCT eblip-29351 137 1 questions question NOUN eblip-29351 137 2 tended tend VERB eblip-29351 137 3 to to PART eblip-29351 137 4 fall fall VERB eblip-29351 137 5 towards towards ADP eblip-29351 137 6 user user NOUN eblip-29351 137 7 - - PUNCT eblip-29351 137 8 focused focus VERB eblip-29351 137 9 ( ( PUNCT eblip-29351 137 10 with with ADP eblip-29351 137 11 or or CCONJ eblip-29351 137 12 without without ADP eblip-29351 137 13 library library ADJ eblip-29351 137 14 lens len NOUN eblip-29351 137 15 ) ) PUNCT eblip-29351 137 16 ( ( PUNCT eblip-29351 137 17 n=16 n=16 NOUN eblip-29351 137 18 comments comment VERB eblip-29351 137 19 ) ) PUNCT eblip-29351 137 20 , , PUNCT eblip-29351 137 21 library library NOUN eblip-29351 137 22 - - PUNCT eblip-29351 137 23 focused focused ADJ eblip-29351 137 24 ( ( PUNCT eblip-29351 137 25 n=9 n=9 NOUN eblip-29351 137 26 comments comment NOUN eblip-29351 137 27 ) ) PUNCT eblip-29351 137 28 , , PUNCT eblip-29351 137 29 trends trend NOUN eblip-29351 137 30 and and CCONJ eblip-29351 137 31 vision vision NOUN eblip-29351 137 32 ( ( PUNCT eblip-29351 137 33 n=6 n=6 NOUN eblip-29351 137 34 comments comment NOUN eblip-29351 137 35 ) ) PUNCT eblip-29351 137 36 , , PUNCT eblip-29351 137 37 and and CCONJ eblip-29351 137 38 feedback feedback VERB eblip-29351 137 39 on on ADP eblip-29351 137 40 plan plan NOUN eblip-29351 137 41 ( ( PUNCT eblip-29351 137 42 n=2 n=2 X eblip-29351 137 43 comments comment NOUN eblip-29351 137 44 ) ) PUNCT eblip-29351 137 45 . . PUNCT eblip-29351 138 1 user user NOUN eblip-29351 138 2 - - PUNCT eblip-29351 138 3 focused focus VERB eblip-29351 138 4 questions question NOUN eblip-29351 138 5 varied varied ADJ eblip-29351 138 6 : : PUNCT eblip-29351 138 7 some some PRON eblip-29351 138 8 focused focus VERB eblip-29351 138 9 on on ADP eblip-29351 138 10 the the DET eblip-29351 138 11 user user NOUN eblip-29351 138 12 within within ADP eblip-29351 138 13 the the DET eblip-29351 138 14 library library NOUN eblip-29351 138 15 context context NOUN eblip-29351 138 16 , , PUNCT eblip-29351 138 17 and and CCONJ eblip-29351 138 18 others other NOUN eblip-29351 138 19 within within ADP eblip-29351 138 20 a a DET eblip-29351 138 21 more more ADV eblip-29351 138 22 general general ADJ eblip-29351 138 23 research research NOUN eblip-29351 138 24 / / SYM eblip-29351 138 25 needs need VERB eblip-29351 138 26 context context NOUN eblip-29351 138 27 . . PUNCT eblip-29351 138 28     SPACE eblip-29351 139 1 user user NOUN eblip-29351 139 2 focus focus VERB eblip-29351 139 3 with with ADP eblip-29351 139 4 a a DET eblip-29351 139 5 library library ADJ eblip-29351 139 6 lens len NOUN eblip-29351 139 7 : : PUNCT eblip-29351 139 8     SPACE eblip-29351 139 9 user user NOUN eblip-29351 139 10 focused focus VERB eblip-29351 139 11 questions question NOUN eblip-29351 139 12 centre centre NOUN eblip-29351 139 13 on on ADP eblip-29351 139 14 user user NOUN eblip-29351 139 15 needs need NOUN eblip-29351 139 16 , , PUNCT eblip-29351 139 17 but but CCONJ eblip-29351 139 18 within within ADP eblip-29351 139 19 the the DET eblip-29351 139 20 context context NOUN eblip-29351 139 21 of of ADP eblip-29351 139 22 the the DET eblip-29351 139 23 library library NOUN eblip-29351 139 24 . . PUNCT eblip-29351 140 1 examples example NOUN eblip-29351 140 2 include include VERB eblip-29351 140 3 questions question NOUN eblip-29351 140 4 like like ADP eblip-29351 140 5 “ " PUNCT eblip-29351 140 6 how how SCONJ eblip-29351 140 7 do do AUX eblip-29351 140 8 you you PRON eblip-29351 140 9 use use VERB eblip-29351 140 10 the the DET eblip-29351 140 11 library library NOUN eblip-29351 140 12 ? ? PUNCT eblip-29351 141 1 what what PRON eblip-29351 141 2 else else ADV eblip-29351 141 3 could could AUX eblip-29351 141 4 the the DET eblip-29351 141 5 library library NOUN eblip-29351 141 6 be be AUX eblip-29351 141 7 doing do VERB eblip-29351 141 8 to to PART eblip-29351 141 9 support support VERB eblip-29351 141 10 your your PRON eblip-29351 141 11 success success NOUN eblip-29351 141 12 ? ? PUNCT eblip-29351 141 13 ” " PUNCT eblip-29351 142 1 ( ( PUNCT eblip-29351 142 2 undergraduate undergraduate ADJ eblip-29351 142 3 students student NOUN eblip-29351 142 4 ) ) PUNCT eblip-29351 142 5 , , PUNCT eblip-29351 142 6 “ " PUNCT eblip-29351 142 7 how how SCONJ eblip-29351 142 8 do do AUX eblip-29351 142 9 you you PRON eblip-29351 142 10 use use VERB eblip-29351 142 11 the the DET eblip-29351 142 12 library library NOUN eblip-29351 142 13 ? ? PUNCT eblip-29351 143 1 how how SCONJ eblip-29351 143 2 can can AUX eblip-29351 143 3 the the DET eblip-29351 143 4 library library NOUN eblip-29351 143 5 assist assist VERB eblip-29351 143 6 you you PRON eblip-29351 143 7 ? ? PUNCT eblip-29351 143 8 ” " PUNCT eblip-29351 144 1 ( ( PUNCT eblip-29351 144 2 graduate graduate NOUN eblip-29351 144 3 students student NOUN eblip-29351 144 4 ) ) PUNCT eblip-29351 144 5 , , PUNCT eblip-29351 144 6 and and CCONJ eblip-29351 144 7 “ " PUNCT eblip-29351 144 8 how how SCONJ eblip-29351 144 9 well well ADV eblip-29351 144 10 are be AUX eblip-29351 144 11 we we PRON eblip-29351 144 12 supporting support VERB eblip-29351 144 13 your your PRON eblip-29351 144 14 teaching teaching NOUN eblip-29351 144 15 and and CCONJ eblip-29351 144 16 research research NOUN eblip-29351 144 17 activities activity NOUN eblip-29351 144 18 ? ? PUNCT eblip-29351 144 19 ” " PUNCT eblip-29351 144 20 ( ( PUNCT eblip-29351 144 21 faculty faculty NOUN eblip-29351 144 22 ) ) PUNCT eblip-29351 144 23 . . PUNCT eblip-29351 145 1 other other ADJ eblip-29351 145 2 examples example NOUN eblip-29351 145 3 include include VERB eblip-29351 145 4 “ " PUNCT eblip-29351 145 5 what what PRON eblip-29351 145 6 do do AUX eblip-29351 145 7 you you PRON eblip-29351 145 8 expect expect VERB eblip-29351 145 9 from from ADP eblip-29351 145 10 the the DET eblip-29351 145 11 library library NOUN eblip-29351 145 12 ? ? PUNCT eblip-29351 145 13 ” " PUNCT eblip-29351 146 1 and and CCONJ eblip-29351 146 2 “ " PUNCT eblip-29351 146 3 how how SCONJ eblip-29351 146 4 are be AUX eblip-29351 146 5 you you PRON eblip-29351 146 6 using use VERB eblip-29351 146 7 the the DET eblip-29351 146 8 library library NOUN eblip-29351 146 9 ? ? PUNCT eblip-29351 146 10 ” " PUNCT eblip-29351 146 11     SPACE eblip-29351 146 12 user user NOUN eblip-29351 146 13 focus focus VERB eblip-29351 146 14 without without ADP eblip-29351 146 15 the the DET eblip-29351 146 16 library library ADJ eblip-29351 146 17 lens len NOUN eblip-29351 146 18 : : PUNCT eblip-29351 146 19     SPACE eblip-29351 146 20 user user NOUN eblip-29351 146 21 focused focus VERB eblip-29351 146 22 questions question NOUN eblip-29351 146 23 zero zero NUM eblip-29351 146 24 in in ADP eblip-29351 146 25 directly directly ADV eblip-29351 146 26 on on ADP eblip-29351 146 27 users user NOUN eblip-29351 146 28 and and CCONJ eblip-29351 146 29 their their PRON eblip-29351 146 30 needs need NOUN eblip-29351 146 31 , , PUNCT eblip-29351 146 32 without without ADP eblip-29351 146 33 a a DET eblip-29351 146 34 focus focus NOUN eblip-29351 146 35 on on ADP eblip-29351 146 36 the the DET eblip-29351 146 37 library library NOUN eblip-29351 146 38 . . PUNCT eblip-29351 147 1 one one NUM eblip-29351 147 2 respondent respondent NOUN eblip-29351 147 3 explained explain VERB eblip-29351 147 4 that that SCONJ eblip-29351 147 5 questions question NOUN eblip-29351 147 6 were be AUX eblip-29351 147 7 about about ADP eblip-29351 147 8 “ " PUNCT eblip-29351 147 9 their their PRON eblip-29351 147 10 needsnot needsnot NOUN eblip-29351 147 11 their their PRON eblip-29351 147 12 needs need NOUN eblip-29351 147 13 of of ADP eblip-29351 147 14 the the DET eblip-29351 147 15 library library NOUN eblip-29351 147 16 . . PUNCT eblip-29351 148 1 there there PRON eblip-29351 148 2 is be VERB eblip-29351 148 3 a a DET eblip-29351 148 4 differenceand differenceand NOUN eblip-29351 148 5 an an DET eblip-29351 148 6 advantage advantage NOUN eblip-29351 148 7 as as SCONJ eblip-29351 148 8 it it PRON eblip-29351 148 9 discourages discourage VERB eblip-29351 148 10 them they PRON eblip-29351 148 11 from from ADP eblip-29351 148 12 answering answer VERB eblip-29351 148 13 via via ADP eblip-29351 148 14 their their PRON eblip-29351 148 15 perceptions perception NOUN eblip-29351 148 16 of of ADP eblip-29351 148 17 what what PRON eblip-29351 148 18 the the DET eblip-29351 148 19 library library NOUN eblip-29351 148 20 can can AUX eblip-29351 148 21 provide provide VERB eblip-29351 148 22 to to ADP eblip-29351 148 23 them they PRON eblip-29351 148 24 ” " PUNCT eblip-29351 148 25 . . PUNCT eblip-29351 149 1 another another DET eblip-29351 149 2 commenter commenter NOUN eblip-29351 149 3 stated state VERB eblip-29351 149 4 that that SCONJ eblip-29351 149 5 they they PRON eblip-29351 149 6 used use VERB eblip-29351 149 7 “ " PUNCT eblip-29351 149 8 the the DET eblip-29351 149 9 ithaka ithaka ADJ eblip-29351 149 10 s&r s&r PROPN eblip-29351 149 11 faculty faculty NOUN eblip-29351 149 12 survey survey NOUN eblip-29351 149 13 as as ADP eblip-29351 149 14 the the DET eblip-29351 149 15 primary primary ADJ eblip-29351 149 16 faculty faculty NOUN eblip-29351 149 17 input input NOUN eblip-29351 149 18 into into ADP eblip-29351 149 19 our our PRON eblip-29351 149 20 planit planit NOUN eblip-29351 149 21 asks ask VERB eblip-29351 149 22 faculty faculty NOUN eblip-29351 149 23 about about ADP eblip-29351 149 24 their their PRON eblip-29351 149 25 behaviors behavior NOUN eblip-29351 149 26 and and CCONJ eblip-29351 149 27 research research NOUN eblip-29351 149 28 and and CCONJ eblip-29351 149 29 teaching teaching NOUN eblip-29351 149 30 habits habit NOUN eblip-29351 149 31 , , PUNCT eblip-29351 149 32 more more ADJ eblip-29351 149 33 than than ADP eblip-29351 149 34 asking ask VERB eblip-29351 149 35 them they PRON eblip-29351 149 36 about about ADP eblip-29351 149 37 what what PRON eblip-29351 149 38 they they PRON eblip-29351 149 39 want want VERB eblip-29351 149 40 in in ADP eblip-29351 149 41 the the DET eblip-29351 149 42 future future NOUN eblip-29351 149 43 of of ADP eblip-29351 149 44 the the DET eblip-29351 149 45 library library NOUN eblip-29351 149 46 ” " PUNCT eblip-29351 149 47 . . PUNCT eblip-29351 149 48     SPACE eblip-29351 149 49 library library NOUN eblip-29351 149 50 - - PUNCT eblip-29351 149 51 focused focus VERB eblip-29351 149 52     SPACE eblip-29351 149 53 library library NOUN eblip-29351 149 54 - - PUNCT eblip-29351 149 55 focused focus VERB eblip-29351 149 56 questions question NOUN eblip-29351 149 57 are be AUX eblip-29351 149 58 different different ADJ eblip-29351 149 59 than than SCONJ eblip-29351 149 60 user user NOUN eblip-29351 149 61 - - PUNCT eblip-29351 149 62 focused focus VERB eblip-29351 149 63 with with ADP eblip-29351 149 64 a a DET eblip-29351 149 65 library library ADJ eblip-29351 149 66 lens len NOUN eblip-29351 149 67 , , PUNCT eblip-29351 149 68 focusing focus VERB eblip-29351 149 69 more more ADV eblip-29351 149 70 on on ADP eblip-29351 149 71 existing exist VERB eblip-29351 149 72 services service NOUN eblip-29351 149 73 than than ADP eblip-29351 149 74 on on ADP eblip-29351 149 75 the the DET eblip-29351 149 76 user user NOUN eblip-29351 149 77 specifically specifically ADV eblip-29351 149 78 . . PUNCT eblip-29351 150 1 these these PRON eblip-29351 150 2 include include VERB eblip-29351 150 3 questions question NOUN eblip-29351 150 4 like like ADP eblip-29351 150 5 “ " PUNCT eblip-29351 150 6 what what PRON eblip-29351 150 7 services service NOUN eblip-29351 150 8 are be AUX eblip-29351 150 9 declining decline VERB eblip-29351 150 10 , , PUNCT eblip-29351 150 11 increasing increase VERB eblip-29351 150 12 and and CCONJ eblip-29351 150 13 what what PRON eblip-29351 150 14 new new ADJ eblip-29351 150 15 services service NOUN eblip-29351 150 16 might might AUX eblip-29351 150 17 we we PRON eblip-29351 150 18 need need VERB eblip-29351 150 19 ? ? PUNCT eblip-29351 151 1 how how SCONJ eblip-29351 151 2 will will AUX eblip-29351 151 3 we we PRON eblip-29351 151 4 provide provide VERB eblip-29351 151 5 these these DET eblip-29351 151 6 services service NOUN eblip-29351 151 7 and and CCONJ eblip-29351 151 8 what what DET eblip-29351 151 9 roadblocks roadblock NOUN eblip-29351 151 10 do do AUX eblip-29351 151 11 we we PRON eblip-29351 151 12 have have VERB eblip-29351 151 13 to to PART eblip-29351 151 14 overcome overcome VERB eblip-29351 151 15 ? ? PUNCT eblip-29351 151 16 ” " PUNCT eblip-29351 152 1 another another DET eblip-29351 152 2 library library NOUN eblip-29351 152 3 asks ask VERB eblip-29351 152 4 similar similar ADJ eblip-29351 152 5 questions question NOUN eblip-29351 152 6 , , PUNCT eblip-29351 152 7 including include VERB eblip-29351 152 8 “ " PUNCT eblip-29351 152 9 what what PRON eblip-29351 152 10 can can AUX eblip-29351 152 11 we we PRON eblip-29351 152 12 improve improve VERB eblip-29351 152 13 ? ? PUNCT eblip-29351 153 1 what what PRON eblip-29351 153 2 are be AUX eblip-29351 153 3 we we PRON eblip-29351 153 4 not not PART eblip-29351 153 5 doing do VERB eblip-29351 153 6 that that SCONJ eblip-29351 153 7 we we PRON eblip-29351 153 8 could could AUX eblip-29351 153 9 be be AUX eblip-29351 153 10 doing do VERB eblip-29351 153 11 ? ? PUNCT eblip-29351 154 1 how how SCONJ eblip-29351 154 2 can can AUX eblip-29351 154 3 we we PRON eblip-29351 154 4 better well ADV eblip-29351 154 5 serve serve VERB eblip-29351 154 6 interdisciplinary interdisciplinary ADJ eblip-29351 154 7 needs need NOUN eblip-29351 154 8 and and CCONJ eblip-29351 154 9 research research NOUN eblip-29351 154 10 ? ? PUNCT eblip-29351 155 1 finally finally ADV eblip-29351 155 2 , , PUNCT eblip-29351 155 3 one one NUM eblip-29351 155 4 respondent respondent NOUN eblip-29351 155 5 mentioned mention VERB eblip-29351 155 6 the the DET eblip-29351 155 7 following follow VERB eblip-29351 155 8 questions question NOUN eblip-29351 155 9 which which PRON eblip-29351 155 10 are be AUX eblip-29351 155 11 library library NOUN eblip-29351 155 12 - - PUNCT eblip-29351 155 13 focused focused ADJ eblip-29351 155 14 : : PUNCT eblip-29351 155 15     SPACE eblip-29351 155 16 we we PRON eblip-29351 155 17 target target VERB eblip-29351 155 18 the the DET eblip-29351 155 19 questions question NOUN eblip-29351 155 20 to to ADP eblip-29351 155 21 the the DET eblip-29351 155 22 level level NOUN eblip-29351 155 23 of of ADP eblip-29351 155 24 staff staff NOUN eblip-29351 155 25 / / SYM eblip-29351 155 26 student student NOUN eblip-29351 155 27 being be AUX eblip-29351 155 28 asked ask VERB eblip-29351 155 29 . . PUNCT eblip-29351 156 1 however however ADV eblip-29351 156 2 , , PUNCT eblip-29351 156 3 some some DET eblip-29351 156 4 general general ADJ eblip-29351 156 5 questions question NOUN eblip-29351 156 6 could could AUX eblip-29351 156 7 bewhat bewhat PRON eblip-29351 156 8 are be AUX eblip-29351 156 9 the the DET eblip-29351 156 10 top top ADJ eblip-29351 156 11 5 5 NUM eblip-29351 156 12 things thing NOUN eblip-29351 156 13 we we PRON eblip-29351 156 14 do do VERB eblip-29351 156 15 well well ADV eblip-29351 156 16 ? ? PUNCT eblip-29351 157 1 what what PRON eblip-29351 157 2 are be AUX eblip-29351 157 3 the the DET eblip-29351 157 4 top top ADJ eblip-29351 157 5 5 5 NUM eblip-29351 157 6 things thing NOUN eblip-29351 157 7 we we PRON eblip-29351 157 8 could could AUX eblip-29351 157 9 improve improve VERB eblip-29351 157 10 ? ? PUNCT eblip-29351 158 1 what what PRON eblip-29351 158 2 services service NOUN eblip-29351 158 3 should should AUX eblip-29351 158 4 we we PRON eblip-29351 158 5 offer offer VERB eblip-29351 158 6 that that SCONJ eblip-29351 158 7 we we PRON eblip-29351 158 8 currently currently ADV eblip-29351 158 9 do do VERB eblip-29351 158 10 n’t not PART eblip-29351 158 11 ? ? PUNCT eblip-29351 159 1 what what PRON eblip-29351 159 2 would would AUX eblip-29351 159 3 your your PRON eblip-29351 159 4 ideal ideal ADJ eblip-29351 159 5 library library NOUN eblip-29351 159 6 service service NOUN eblip-29351 159 7 provide provide VERB eblip-29351 159 8 ? ? PUNCT eblip-29351 160 1 can can AUX eblip-29351 160 2 you you PRON eblip-29351 160 3 tell tell VERB eblip-29351 160 4 me i PRON eblip-29351 160 5 about about ADP eblip-29351 160 6 a a DET eblip-29351 160 7 company company NOUN eblip-29351 160 8 or or CCONJ eblip-29351 160 9 department department NOUN eblip-29351 160 10 you you PRON eblip-29351 160 11 think think VERB eblip-29351 160 12 provides provide VERB eblip-29351 160 13 great great ADJ eblip-29351 160 14 service service NOUN eblip-29351 160 15 ? ? PUNCT eblip-29351 161 1 why why SCONJ eblip-29351 161 2 do do AUX eblip-29351 161 3 you you PRON eblip-29351 161 4 think think VERB eblip-29351 161 5 that that PRON eblip-29351 161 6 ? ? PUNCT eblip-29351 162 1 other other ADJ eblip-29351 162 2 comments comment NOUN eblip-29351 162 3 ? ? PUNCT eblip-29351 162 4     SPACE eblip-29351 163 1 trend trend NOUN eblip-29351 163 2 and and CCONJ eblip-29351 163 3 vision vision NOUN eblip-29351 163 4     SPACE eblip-29351 163 5 trend trend NOUN eblip-29351 163 6 and and CCONJ eblip-29351 163 7 vision vision NOUN eblip-29351 163 8 questions question NOUN eblip-29351 163 9 are be AUX eblip-29351 163 10 exactly exactly ADV eblip-29351 163 11 that that SCONJ eblip-29351 163 12 : : PUNCT eblip-29351 163 13 questions question NOUN eblip-29351 163 14 that that PRON eblip-29351 163 15 focus focus VERB eblip-29351 163 16 on on ADP eblip-29351 163 17 current current ADJ eblip-29351 163 18 trends trend NOUN eblip-29351 163 19 and and CCONJ eblip-29351 163 20 users user NOUN eblip-29351 163 21 ’ ’ PART eblip-29351 163 22 vision vision NOUN eblip-29351 163 23 of of ADP eblip-29351 163 24 the the DET eblip-29351 163 25 future future NOUN eblip-29351 163 26 . . PUNCT eblip-29351 164 1 examples example NOUN eblip-29351 164 2 include include VERB eblip-29351 164 3 “ " PUNCT eblip-29351 164 4 what what PRON eblip-29351 164 5 are be AUX eblip-29351 164 6 the the DET eblip-29351 164 7 drivers driver NOUN eblip-29351 164 8 for for ADP eblip-29351 164 9 change change NOUN eblip-29351 164 10 ? ? PUNCT eblip-29351 165 1 what what PRON eblip-29351 165 2 are be AUX eblip-29351 165 3 the the DET eblip-29351 165 4 key key ADJ eblip-29351 165 5 global global ADJ eblip-29351 165 6 , , PUNCT eblip-29351 165 7 national national ADJ eblip-29351 165 8 or or CCONJ eblip-29351 165 9 local local ADJ eblip-29351 165 10 trends trend NOUN eblip-29351 165 11 which which PRON eblip-29351 165 12 will will AUX eblip-29351 165 13 impact impact VERB eblip-29351 165 14 library library ADJ eblip-29351 165 15 services service NOUN eblip-29351 165 16 over over ADP eblip-29351 165 17 the the DET eblip-29351 165 18 next next ADJ eblip-29351 165 19 5 5 NUM eblip-29351 165 20 years year NOUN eblip-29351 165 21 ? ? PUNCT eblip-29351 165 22 ” " PUNCT eblip-29351 165 23 , , PUNCT eblip-29351 165 24 “ " PUNCT eblip-29351 165 25 what what PRON eblip-29351 165 26 do do AUX eblip-29351 165 27 you you PRON eblip-29351 165 28 see see VERB eblip-29351 165 29 as as ADP eblip-29351 165 30 future future ADJ eblip-29351 165 31 trends trend NOUN eblip-29351 165 32 ? ? PUNCT eblip-29351 165 33 ” " PUNCT eblip-29351 166 1 “ " PUNCT eblip-29351 166 2 impacts impact NOUN eblip-29351 166 3 in in ADP eblip-29351 166 4 the the DET eblip-29351 166 5 last last ADJ eblip-29351 166 6 ten ten NUM eblip-29351 166 7 years year NOUN eblip-29351 166 8 . . PUNCT eblip-29351 167 1 impact impact NOUN eblip-29351 167 2 of of ADP eblip-29351 167 3 technology technology NOUN eblip-29351 167 4 ” " PUNCT eblip-29351 167 5 , , PUNCT eblip-29351 167 6 “ " PUNCT eblip-29351 167 7 what what PRON eblip-29351 167 8 ’s ’ VERB eblip-29351 167 9 our our PRON eblip-29351 167 10 business business NOUN eblip-29351 167 11 , , PUNCT eblip-29351 167 12 now now ADV eblip-29351 167 13 and and CCONJ eblip-29351 167 14 in in ADP eblip-29351 167 15 the the DET eblip-29351 167 16 foreseeable foreseeable ADJ eblip-29351 167 17 future future NOUN eblip-29351 167 18 ? ? PUNCT eblip-29351 167 19 ” " PUNCT eblip-29351 167 20 , , PUNCT eblip-29351 167 21 “ " PUNCT eblip-29351 167 22 open open ADJ eblip-29351 167 23 ended ended ADJ eblip-29351 167 24 questions question NOUN eblip-29351 167 25 like like ADP eblip-29351 167 26 ‘ ' PUNCT eblip-29351 167 27 what what PRON eblip-29351 167 28 should should AUX eblip-29351 167 29 the the DET eblip-29351 167 30 library library NOUN eblip-29351 167 31 look look VERB eblip-29351 167 32 like like ADP eblip-29351 167 33 in in ADP eblip-29351 167 34 2020 2020 NUM eblip-29351 167 35 ? ? PUNCT eblip-29351 167 36 ’ ' PUNCT eblip-29351 167 37 ” " PUNCT eblip-29351 167 38 feedback feedback NOUN eblip-29351 167 39 of of ADP eblip-29351 167 40 draft draft NOUN eblip-29351 167 41 plan plan NOUN eblip-29351 167 42     SPACE eblip-29351 167 43 two two NUM eblip-29351 167 44 comments comment NOUN eblip-29351 167 45 focused focus VERB eblip-29351 167 46 on on ADP eblip-29351 167 47 getting get VERB eblip-29351 167 48 feedback feedback NOUN eblip-29351 167 49 on on ADP eblip-29351 167 50 the the DET eblip-29351 167 51 draft draft NOUN eblip-29351 167 52 strategic strategic ADJ eblip-29351 167 53 plan plan NOUN eblip-29351 167 54 . . PUNCT eblip-29351 168 1 one one NUM eblip-29351 168 2 comment comment NOUN eblip-29351 168 3 reflects reflect VERB eblip-29351 168 4 that that SCONJ eblip-29351 168 5 this this PRON eblip-29351 168 6 is be AUX eblip-29351 168 7 the the DET eblip-29351 168 8 only only ADJ eblip-29351 168 9 kind kind NOUN eblip-29351 168 10 of of ADP eblip-29351 168 11 feedback feedback NOUN eblip-29351 168 12 received receive VERB eblip-29351 168 13 from from ADP eblip-29351 168 14 users user NOUN eblip-29351 168 15 , , PUNCT eblip-29351 168 16 asking ask VERB eblip-29351 168 17 “ " PUNCT eblip-29351 168 18 mostly mostly ADV eblip-29351 168 19 whether whether SCONJ eblip-29351 168 20 they they PRON eblip-29351 168 21 broadly broadly ADV eblip-29351 168 22 agree agree VERB eblip-29351 168 23 that that SCONJ eblip-29351 168 24 the the DET eblip-29351 168 25 plan plan NOUN eblip-29351 168 26 captures capture VERB eblip-29351 168 27 the the DET eblip-29351 168 28 priorities priority NOUN eblip-29351 168 29 , , PUNCT eblip-29351 168 30 that that SCONJ eblip-29351 168 31 the the DET eblip-29351 168 32 context context NOUN eblip-29351 168 33 is be AUX eblip-29351 168 34 stated state VERB eblip-29351 168 35 accurately accurately ADV eblip-29351 168 36 and and CCONJ eblip-29351 168 37 whether whether SCONJ eblip-29351 168 38 anything anything PRON eblip-29351 168 39 is be AUX eblip-29351 168 40 missing miss VERB eblip-29351 168 41 . . PUNCT eblip-29351 168 42 ” " PUNCT eblip-29351 169 1 another another DET eblip-29351 169 2 respondent respondent NOUN eblip-29351 169 3 remarked remark VERB eblip-29351 169 4 that that SCONJ eblip-29351 169 5 along along ADP eblip-29351 169 6 with with ADP eblip-29351 169 7 other other ADJ eblip-29351 169 8 engagement engagement NOUN eblip-29351 169 9 with with ADP eblip-29351 169 10 the the DET eblip-29351 169 11 university university NOUN eblip-29351 169 12 community community NOUN eblip-29351 169 13 , , PUNCT eblip-29351 169 14 there there PRON eblip-29351 169 15 is be VERB eblip-29351 169 16 also also ADV eblip-29351 169 17 “ " PUNCT eblip-29351 169 18 an an DET eblip-29351 169 19 open open ADJ eblip-29351 169 20 commenting comment VERB eblip-29351 169 21 period period NOUN eblip-29351 169 22 when when SCONJ eblip-29351 169 23 we we PRON eblip-29351 169 24 launched launch VERB eblip-29351 169 25 the the DET eblip-29351 169 26 draft draft NOUN eblip-29351 169 27 plan plan NOUN eblip-29351 169 28 . . PUNCT eblip-29351 169 29 ” " PUNCT eblip-29351 169 30     SPACE eblip-29351 170 1 one one NUM eblip-29351 170 2 respondent respondent NOUN eblip-29351 170 3 mentioned mention VERB eblip-29351 170 4 that that SCONJ eblip-29351 170 5 the the DET eblip-29351 170 6 amount amount NOUN eblip-29351 170 7 of of ADP eblip-29351 170 8 feedback feedback NOUN eblip-29351 170 9 from from ADP eblip-29351 170 10 the the DET eblip-29351 170 11 university university NOUN eblip-29351 170 12 community community NOUN eblip-29351 170 13 in in ADP eblip-29351 170 14 response response NOUN eblip-29351 170 15 to to ADP eblip-29351 170 16 the the DET eblip-29351 170 17 circulated circulate VERB eblip-29351 170 18 draft draft NOUN eblip-29351 170 19 was be AUX eblip-29351 170 20 actually actually ADV eblip-29351 170 21 not not PART eblip-29351 170 22 helpful helpful ADJ eblip-29351 170 23 in in ADP eblip-29351 170 24 the the DET eblip-29351 170 25 process process NOUN eblip-29351 170 26 . . PUNCT eblip-29351 170 27     SPACE eblip-29351 171 1 discussion discussion NOUN eblip-29351 171 2     SPACE eblip-29351 171 3 university university NOUN eblip-29351 171 4 libraries library NOUN eblip-29351 171 5 use use VERB eblip-29351 171 6 a a DET eblip-29351 171 7 variety variety NOUN eblip-29351 171 8 of of ADP eblip-29351 171 9 methods method NOUN eblip-29351 171 10 to to PART eblip-29351 171 11 engage engage VERB eblip-29351 171 12 with with ADP eblip-29351 171 13 their their PRON eblip-29351 171 14 community community NOUN eblip-29351 171 15 in in ADP eblip-29351 171 16 order order NOUN eblip-29351 171 17 to to PART eblip-29351 171 18 feed feed VERB eblip-29351 171 19 into into ADP eblip-29351 171 20 the the DET eblip-29351 171 21 strategic strategic ADJ eblip-29351 171 22 planning planning NOUN eblip-29351 171 23 process process NOUN eblip-29351 171 24 . . PUNCT eblip-29351 172 1 simplistically simplistically ADV eblip-29351 172 2 , , PUNCT eblip-29351 172 3 quantitative quantitative ADJ eblip-29351 172 4 methods method NOUN eblip-29351 172 5 answer answer VERB eblip-29351 172 6 the the DET eblip-29351 172 7 “ " PUNCT eblip-29351 172 8 what what PRON eblip-29351 172 9 ” " PUNCT eblip-29351 172 10 and and CCONJ eblip-29351 172 11 “ " PUNCT eblip-29351 172 12 how how SCONJ eblip-29351 172 13 many many ADJ eblip-29351 172 14 ” " PUNCT eblip-29351 172 15 questions question NOUN eblip-29351 172 16 , , PUNCT eblip-29351 172 17 while while SCONJ eblip-29351 172 18 qualitative qualitative ADJ eblip-29351 172 19 methods method NOUN eblip-29351 172 20 answer answer VERB eblip-29351 172 21 the the DET eblip-29351 172 22 “ " PUNCT eblip-29351 172 23 why why SCONJ eblip-29351 172 24 ” " PUNCT eblip-29351 172 25 and and CCONJ eblip-29351 172 26 the the DET eblip-29351 172 27 “ " PUNCT eblip-29351 172 28 how how SCONJ eblip-29351 172 29 . . PUNCT eblip-29351 172 30 ” " PUNCT eblip-29351 173 1 because because SCONJ eblip-29351 173 2 of of ADP eblip-29351 173 3 time time NOUN eblip-29351 173 4 constraints constraint NOUN eblip-29351 173 5 , , PUNCT eblip-29351 173 6 many many ADJ eblip-29351 173 7 libraries library NOUN eblip-29351 173 8 depend depend VERB eblip-29351 173 9 on on ADP eblip-29351 173 10 quantitative quantitative ADJ eblip-29351 173 11 methods method NOUN eblip-29351 173 12 such such ADJ eblip-29351 173 13 as as ADP eblip-29351 173 14 regularly regularly ADV eblip-29351 173 15 - - PUNCT eblip-29351 173 16 generated generate VERB eblip-29351 173 17 survey survey NOUN eblip-29351 173 18 data datum NOUN eblip-29351 173 19 instead instead ADV eblip-29351 173 20 of of ADP eblip-29351 173 21 leading lead VERB eblip-29351 173 22 user user NOUN eblip-29351 173 23 feedback feedback NOUN eblip-29351 173 24 endeavours endeavour VERB eblip-29351 173 25 specifically specifically ADV eblip-29351 173 26 for for ADP eblip-29351 173 27 the the DET eblip-29351 173 28 planning planning NOUN eblip-29351 173 29 process process NOUN eblip-29351 173 30 . . PUNCT eblip-29351 174 1 surprisingly surprisingly ADV eblip-29351 174 2 , , PUNCT eblip-29351 174 3 only only ADV eblip-29351 174 4 one one NUM eblip-29351 174 5 library library NOUN eblip-29351 174 6 mentioned mention VERB eblip-29351 174 7 using use VERB eblip-29351 174 8 library library NOUN eblip-29351 174 9 - - PUNCT eblip-29351 174 10 produced produce VERB eblip-29351 174 11 data datum NOUN eblip-29351 174 12 to to PART eblip-29351 174 13 help help VERB eblip-29351 174 14 inform inform VERB eblip-29351 174 15 the the DET eblip-29351 174 16 strategic strategic ADJ eblip-29351 174 17 plan plan NOUN eblip-29351 174 18 . . PUNCT eblip-29351 175 1 however however ADV eblip-29351 175 2 , , PUNCT eblip-29351 175 3 this this PRON eblip-29351 175 4 may may AUX eblip-29351 175 5 be be AUX eblip-29351 175 6 a a DET eblip-29351 175 7 result result NOUN eblip-29351 175 8 of of ADP eblip-29351 175 9 the the DET eblip-29351 175 10 open open ADJ eblip-29351 175 11 - - PUNCT eblip-29351 175 12 endedness endedness NOUN eblip-29351 175 13 of of ADP eblip-29351 175 14 the the DET eblip-29351 175 15 survey survey NOUN eblip-29351 175 16 . . PUNCT eblip-29351 176 1 in in ADP eblip-29351 176 2 other other ADJ eblip-29351 176 3 words word NOUN eblip-29351 176 4 , , PUNCT eblip-29351 176 5 some some DET eblip-29351 176 6 other other ADJ eblip-29351 176 7 libraries library NOUN eblip-29351 176 8 may may AUX eblip-29351 176 9 use use VERB eblip-29351 176 10 library library NOUN eblip-29351 176 11 - - PUNCT eblip-29351 176 12 produced produce VERB eblip-29351 176 13 data datum NOUN eblip-29351 176 14 , , PUNCT eblip-29351 176 15 but but CCONJ eblip-29351 176 16 because because SCONJ eblip-29351 176 17 the the DET eblip-29351 176 18 survey survey NOUN eblip-29351 176 19 is be AUX eblip-29351 176 20 based base VERB eblip-29351 176 21 on on ADP eblip-29351 176 22 memory memory NOUN eblip-29351 176 23 , , PUNCT eblip-29351 176 24 the the DET eblip-29351 176 25 respondents respondent NOUN eblip-29351 176 26 failed fail VERB eblip-29351 176 27 to to PART eblip-29351 176 28 mention mention VERB eblip-29351 176 29 this this PRON eblip-29351 176 30 as as ADP eblip-29351 176 31 part part NOUN eblip-29351 176 32 of of ADP eblip-29351 176 33 data data NOUN eblip-29351 176 34 - - PUNCT eblip-29351 176 35 gathering gathering NOUN eblip-29351 176 36 . . PUNCT eblip-29351 177 1 library library NOUN eblip-29351 177 2 - - PUNCT eblip-29351 177 3 produced produce VERB eblip-29351 177 4 data datum NOUN eblip-29351 177 5 may may AUX eblip-29351 177 6 also also ADV eblip-29351 177 7 be be AUX eblip-29351 177 8 included include VERB eblip-29351 177 9 in in ADP eblip-29351 177 10 the the DET eblip-29351 177 11 “ " PUNCT eblip-29351 177 12 variety variety NOUN eblip-29351 177 13 of of ADP eblip-29351 177 14 activities activity NOUN eblip-29351 177 15 ” " PUNCT eblip-29351 177 16 that that PRON eblip-29351 177 17 were be AUX eblip-29351 177 18 mentioned mention VERB eblip-29351 177 19 by by ADP eblip-29351 177 20 respondents respondent NOUN eblip-29351 177 21 . . PUNCT eblip-29351 177 22     SPACE eblip-29351 178 1 using use VERB eblip-29351 178 2 survey survey NOUN eblip-29351 178 3 data datum NOUN eblip-29351 178 4 to to PART eblip-29351 178 5 help help VERB eblip-29351 178 6 inform inform VERB eblip-29351 178 7 the the DET eblip-29351 178 8 strategic strategic ADJ eblip-29351 178 9 plan plan NOUN eblip-29351 178 10 can can AUX eblip-29351 178 11 have have VERB eblip-29351 178 12 the the DET eblip-29351 178 13 benefit benefit NOUN eblip-29351 178 14 of of ADP eblip-29351 178 15 its its PRON eblip-29351 178 16 already already ADV eblip-29351 178 17 being be AUX eblip-29351 178 18 available available ADJ eblip-29351 178 19 to to ADP eblip-29351 178 20 library library NOUN eblip-29351 178 21 staff staff NOUN eblip-29351 178 22 . . PUNCT eblip-29351 179 1 libraries library NOUN eblip-29351 179 2 can can AUX eblip-29351 179 3 get get VERB eblip-29351 179 4 the the DET eblip-29351 179 5 opinions opinion NOUN eblip-29351 179 6 of of ADP eblip-29351 179 7 many many ADJ eblip-29351 179 8 users user NOUN eblip-29351 179 9 in in ADP eblip-29351 179 10 a a DET eblip-29351 179 11 relatively relatively ADV eblip-29351 179 12 quick quick ADJ eblip-29351 179 13 timeframe timeframe NOUN eblip-29351 179 14 . . PUNCT eblip-29351 180 1 responses response NOUN eblip-29351 180 2 can can AUX eblip-29351 180 3 also also ADV eblip-29351 180 4 be be AUX eblip-29351 180 5 benchmarked benchmarke VERB eblip-29351 180 6 either either CCONJ eblip-29351 180 7 with with ADP eblip-29351 180 8 other other ADJ eblip-29351 180 9 libraries library NOUN eblip-29351 180 10 or or CCONJ eblip-29351 180 11 with with ADP eblip-29351 180 12 past past ADJ eblip-29351 180 13 surveys survey NOUN eblip-29351 180 14 of of ADP eblip-29351 180 15 the the DET eblip-29351 180 16 same same ADJ eblip-29351 180 17 library library NOUN eblip-29351 180 18 . . PUNCT eblip-29351 181 1 however however ADV eblip-29351 181 2 , , PUNCT eblip-29351 181 3 there there PRON eblip-29351 181 4 can can AUX eblip-29351 181 5 be be AUX eblip-29351 181 6 disadvantages disadvantage NOUN eblip-29351 181 7 to to ADP eblip-29351 181 8 the the DET eblip-29351 181 9 survey survey NOUN eblip-29351 181 10 , , PUNCT eblip-29351 181 11 including include VERB eblip-29351 181 12 low low ADJ eblip-29351 181 13 response response NOUN eblip-29351 181 14 rates rate NOUN eblip-29351 181 15 and and CCONJ eblip-29351 181 16 time time NOUN eblip-29351 181 17 needed need VERB eblip-29351 181 18 to to PART eblip-29351 181 19 create create VERB eblip-29351 181 20 the the DET eblip-29351 181 21 survey survey NOUN eblip-29351 181 22 . . PUNCT eblip-29351 182 1 ethics ethic NOUN eblip-29351 182 2 review review VERB eblip-29351 182 3 or or CCONJ eblip-29351 182 4 survey survey VERB eblip-29351 182 5 approval approval NOUN eblip-29351 182 6 may may AUX eblip-29351 182 7 be be AUX eblip-29351 182 8 needed need VERB eblip-29351 182 9 at at ADP eblip-29351 182 10 an an DET eblip-29351 182 11 institutional institutional ADJ eblip-29351 182 12 level level NOUN eblip-29351 182 13 . . PUNCT eblip-29351 183 1 ( ( PUNCT eblip-29351 183 2 survey survey NOUN eblip-29351 183 3 approval approval NOUN eblip-29351 183 4 is be AUX eblip-29351 183 5 needed need VERB eblip-29351 183 6 at at ADP eblip-29351 183 7 some some DET eblip-29351 183 8 institutions institution NOUN eblip-29351 183 9 in in ADP eblip-29351 183 10 order order NOUN eblip-29351 183 11 to to PART eblip-29351 183 12 avoid avoid VERB eblip-29351 183 13 “ " PUNCT eblip-29351 183 14 over over ADP eblip-29351 183 15 surveying surveying NOUN eblip-29351 183 16 ” " PUNCT eblip-29351 183 17 the the DET eblip-29351 183 18 university university NOUN eblip-29351 183 19 community community NOUN eblip-29351 183 20 . . PUNCT eblip-29351 183 21 ) ) PUNCT eblip-29351 184 1 finally finally ADV eblip-29351 184 2 , , PUNCT eblip-29351 184 3 it it PRON eblip-29351 184 4 can can AUX eblip-29351 184 5 be be AUX eblip-29351 184 6 difficult difficult ADJ eblip-29351 184 7 to to PART eblip-29351 184 8 understand understand VERB eblip-29351 184 9 the the DET eblip-29351 184 10 context context NOUN eblip-29351 184 11 behind behind ADP eblip-29351 184 12 the the DET eblip-29351 184 13 data datum NOUN eblip-29351 184 14 that that PRON eblip-29351 184 15 is be AUX eblip-29351 184 16 produced produce VERB eblip-29351 184 17 from from ADP eblip-29351 184 18 surveys survey NOUN eblip-29351 184 19 alone alone ADV eblip-29351 184 20 . . PUNCT eblip-29351 184 21     SPACE eblip-29351 185 1 some some DET eblip-29351 185 2 libraries library NOUN eblip-29351 185 3 mention mention VERB eblip-29351 185 4 the the DET eblip-29351 185 5 use use NOUN eblip-29351 185 6 of of ADP eblip-29351 185 7 interviews interview NOUN eblip-29351 185 8 , , PUNCT eblip-29351 185 9 focus focus NOUN eblip-29351 185 10 groups group NOUN eblip-29351 185 11 , , PUNCT eblip-29351 185 12 and and CCONJ eblip-29351 185 13 user user NOUN eblip-29351 185 14 experience experience NOUN eblip-29351 185 15 techniques technique NOUN eblip-29351 185 16 to to PART eblip-29351 185 17 help help AUX eblip-29351 185 18 further far ADV eblip-29351 185 19 understand understand VERB eblip-29351 185 20 quantitative quantitative ADJ eblip-29351 185 21 findings finding NOUN eblip-29351 185 22 . . PUNCT eblip-29351 186 1 these these DET eblip-29351 186 2 approaches approach NOUN eblip-29351 186 3 can can AUX eblip-29351 186 4 provide provide VERB eblip-29351 186 5 needed needed ADJ eblip-29351 186 6 context context NOUN eblip-29351 186 7 to to ADP eblip-29351 186 8 quantitative quantitative ADJ eblip-29351 186 9 data datum NOUN eblip-29351 186 10 , , PUNCT eblip-29351 186 11 allowing allow VERB eblip-29351 186 12 the the DET eblip-29351 186 13 opportunity opportunity NOUN eblip-29351 186 14 for for ADP eblip-29351 186 15 deeper deep ADJ eblip-29351 186 16 analysis analysis NOUN eblip-29351 186 17 of of ADP eblip-29351 186 18 issues issue NOUN eblip-29351 186 19 . . PUNCT eblip-29351 187 1 they they PRON eblip-29351 187 2 can can AUX eblip-29351 187 3 provide provide VERB eblip-29351 187 4 information information NOUN eblip-29351 187 5 on on ADP eblip-29351 187 6 stakeholder stakeholder NOUN eblip-29351 187 7 priorities priority NOUN eblip-29351 187 8 and and CCONJ eblip-29351 187 9 values value NOUN eblip-29351 187 10 , , PUNCT eblip-29351 187 11 and and CCONJ eblip-29351 187 12 can can AUX eblip-29351 187 13 also also ADV eblip-29351 187 14 give give VERB eblip-29351 187 15 libraries library NOUN eblip-29351 187 16 a a DET eblip-29351 187 17 sense sense NOUN eblip-29351 187 18 of of ADP eblip-29351 187 19 what what PRON eblip-29351 187 20 users user NOUN eblip-29351 187 21 are be AUX eblip-29351 187 22 not not PART eblip-29351 187 23 noticing notice VERB eblip-29351 187 24 . . PUNCT eblip-29351 188 1 user user NOUN eblip-29351 188 2 experience experience NOUN eblip-29351 188 3 techniques technique NOUN eblip-29351 188 4 allow allow VERB eblip-29351 188 5 library library ADJ eblip-29351 188 6 staff staff NOUN eblip-29351 188 7 to to PART eblip-29351 188 8 see see VERB eblip-29351 188 9 what what PRON eblip-29351 188 10 users user NOUN eblip-29351 188 11 do do VERB eblip-29351 188 12 and and CCONJ eblip-29351 188 13 not not PART eblip-29351 188 14 necessarily necessarily ADV eblip-29351 188 15 rely rely VERB eblip-29351 188 16 just just ADV eblip-29351 188 17 on on ADP eblip-29351 188 18 what what PRON eblip-29351 188 19 users user NOUN eblip-29351 188 20 say say VERB eblip-29351 188 21 . . PUNCT eblip-29351 189 1 these these DET eblip-29351 189 2 techniques technique NOUN eblip-29351 189 3 can can AUX eblip-29351 189 4 provide provide VERB eblip-29351 189 5 very very ADV eblip-29351 189 6 rich rich ADJ eblip-29351 189 7 and and CCONJ eblip-29351 189 8 deep deep ADJ eblip-29351 189 9 understanding understanding NOUN eblip-29351 189 10 of of ADP eblip-29351 189 11 the the DET eblip-29351 189 12 user user NOUN eblip-29351 189 13 . . PUNCT eblip-29351 190 1 as as ADP eblip-29351 190 2 with with ADP eblip-29351 190 3 all all DET eblip-29351 190 4 qualitative qualitative ADJ eblip-29351 190 5 techniques technique NOUN eblip-29351 190 6 , , PUNCT eblip-29351 190 7 time time NOUN eblip-29351 190 8 is be AUX eblip-29351 190 9 needed need VERB eblip-29351 190 10 to to PART eblip-29351 190 11 create create VERB eblip-29351 190 12 questions question NOUN eblip-29351 190 13 , , PUNCT eblip-29351 190 14 recruit recruit ADJ eblip-29351 190 15 participants participant NOUN eblip-29351 190 16 , , PUNCT eblip-29351 190 17 and and CCONJ eblip-29351 190 18 deeply deeply ADV eblip-29351 190 19 analyze analyze VERB eblip-29351 190 20 results result NOUN eblip-29351 190 21 . . PUNCT eblip-29351 191 1 some some PRON eblip-29351 191 2 may may AUX eblip-29351 191 3 perceive perceive VERB eblip-29351 191 4 a a DET eblip-29351 191 5 risk risk NOUN eblip-29351 191 6 of of ADP eblip-29351 191 7 relying rely VERB eblip-29351 191 8 on on ADP eblip-29351 191 9 only only ADV eblip-29351 191 10 a a DET eblip-29351 191 11 limited limited ADJ eblip-29351 191 12 number number NOUN eblip-29351 191 13 of of ADP eblip-29351 191 14 perspectives perspective NOUN eblip-29351 191 15 . . PUNCT eblip-29351 191 16     SPACE eblip-29351 192 1 the the DET eblip-29351 192 2 limited limited ADJ eblip-29351 192 3 number number NOUN eblip-29351 192 4 of of ADP eblip-29351 192 5 responses response NOUN eblip-29351 192 6 made make VERB eblip-29351 192 7 dividing divide VERB eblip-29351 192 8 user user NOUN eblip-29351 192 9 groups group NOUN eblip-29351 192 10 into into ADP eblip-29351 192 11 students student NOUN eblip-29351 192 12 , , PUNCT eblip-29351 192 13 faculty faculty NOUN eblip-29351 192 14 , , PUNCT eblip-29351 192 15 and and CCONJ eblip-29351 192 16 university university NOUN eblip-29351 192 17 administration administration NOUN eblip-29351 192 18 difficult difficult ADJ eblip-29351 192 19 , , PUNCT eblip-29351 192 20 but but CCONJ eblip-29351 192 21 it it PRON eblip-29351 192 22 appears appear VERB eblip-29351 192 23 that that SCONJ eblip-29351 192 24 interviews interview NOUN eblip-29351 192 25 made make VERB eblip-29351 192 26 with with ADP eblip-29351 192 27 high high ADJ eblip-29351 192 28 ranking ranking ADJ eblip-29351 192 29 university university NOUN eblip-29351 192 30 officials official NOUN eblip-29351 192 31 were be AUX eblip-29351 192 32 helpful helpful ADJ eblip-29351 192 33 for for ADP eblip-29351 192 34 those those PRON eblip-29351 192 35 working work VERB eblip-29351 192 36 through through ADP eblip-29351 192 37 the the DET eblip-29351 192 38 strategic strategic ADJ eblip-29351 192 39 planning planning NOUN eblip-29351 192 40 process process NOUN eblip-29351 192 41 . . PUNCT eblip-29351 193 1 whether whether SCONJ eblip-29351 193 2 the the DET eblip-29351 193 3 interviews interview NOUN eblip-29351 193 4 were be AUX eblip-29351 193 5 part part NOUN eblip-29351 193 6 of of ADP eblip-29351 193 7 regular regular ADJ eblip-29351 193 8 meetings meeting NOUN eblip-29351 193 9 with with ADP eblip-29351 193 10 this this DET eblip-29351 193 11 group group NOUN eblip-29351 193 12 or or CCONJ eblip-29351 193 13 were be AUX eblip-29351 193 14 formed form VERB eblip-29351 193 15 specifically specifically ADV eblip-29351 193 16 for for SCONJ eblip-29351 193 17 the the DET eblip-29351 193 18 process process NOUN eblip-29351 193 19 is be AUX eblip-29351 193 20 unclear unclear ADJ eblip-29351 193 21 . . PUNCT eblip-29351 194 1 meetings meeting NOUN eblip-29351 194 2 between between ADP eblip-29351 194 3 high high ADJ eblip-29351 194 4 ranking rank VERB eblip-29351 194 5 library library ADJ eblip-29351 194 6 administration administration NOUN eblip-29351 194 7 and and CCONJ eblip-29351 194 8 their their PRON eblip-29351 194 9 peers peer NOUN eblip-29351 194 10 within within ADP eblip-29351 194 11 the the DET eblip-29351 194 12 university university NOUN eblip-29351 194 13 may may AUX eblip-29351 194 14 help help VERB eblip-29351 194 15 some some PRON eblip-29351 194 16 in in ADP eblip-29351 194 17 getting get VERB eblip-29351 194 18 feedback feedback NOUN eblip-29351 194 19 for for ADP eblip-29351 194 20 the the DET eblip-29351 194 21 strategic strategic ADJ eblip-29351 194 22 plan plan NOUN eblip-29351 194 23 in in ADP eblip-29351 194 24 a a DET eblip-29351 194 25 time time NOUN eblip-29351 194 26 - - PUNCT eblip-29351 194 27 sensitive sensitive ADJ eblip-29351 194 28 fashion fashion NOUN eblip-29351 194 29 . . PUNCT eblip-29351 194 30     SPACE eblip-29351 195 1 limitations limitation NOUN eblip-29351 195 2     SPACE eblip-29351 195 3 this this PRON eblip-29351 195 4 was be AUX eblip-29351 195 5 an an DET eblip-29351 195 6 exploratory exploratory ADJ eblip-29351 195 7 study study NOUN eblip-29351 195 8 , , PUNCT eblip-29351 195 9 and and CCONJ eblip-29351 195 10 an an DET eblip-29351 195 11 open open ADV eblip-29351 195 12 - - PUNCT eblip-29351 195 13 ended end VERB eblip-29351 195 14 survey survey NOUN eblip-29351 195 15 was be AUX eblip-29351 195 16 purposely purposely ADV eblip-29351 195 17 used use VERB eblip-29351 195 18 to to PART eblip-29351 195 19 gauge gauge VERB eblip-29351 195 20 initial initial ADJ eblip-29351 195 21 understanding understanding NOUN eblip-29351 195 22 of of ADP eblip-29351 195 23 user user NOUN eblip-29351 195 24 engagement engagement NOUN eblip-29351 195 25 and and CCONJ eblip-29351 195 26 the the DET eblip-29351 195 27 strategic strategic ADJ eblip-29351 195 28 planning planning NOUN eblip-29351 195 29 process process NOUN eblip-29351 195 30 . . PUNCT eblip-29351 196 1 it it PRON eblip-29351 196 2 is be AUX eblip-29351 196 3 limiting limit VERB eblip-29351 196 4 , , PUNCT eblip-29351 196 5 however however ADV eblip-29351 196 6 , , PUNCT eblip-29351 196 7 because because SCONJ eblip-29351 196 8 of of ADP eblip-29351 196 9 the the DET eblip-29351 196 10 level level NOUN eblip-29351 196 11 of of ADP eblip-29351 196 12 detail detail NOUN eblip-29351 196 13 given give VERB eblip-29351 196 14 in in ADP eblip-29351 196 15 some some DET eblip-29351 196 16 responses response NOUN eblip-29351 196 17 . . PUNCT eblip-29351 197 1 responses response NOUN eblip-29351 197 2 are be AUX eblip-29351 197 3 based base VERB eblip-29351 197 4 on on ADP eblip-29351 197 5 memory memory NOUN eblip-29351 197 6 of of ADP eblip-29351 197 7 personal personal ADJ eblip-29351 197 8 reflections reflection NOUN eblip-29351 197 9 on on ADP eblip-29351 197 10 strategic strategic ADJ eblip-29351 197 11 planning planning NOUN eblip-29351 197 12 . . PUNCT eblip-29351 198 1 it it PRON eblip-29351 198 2 is be AUX eblip-29351 198 3 not not PART eblip-29351 198 4 certain certain ADJ eblip-29351 198 5 when when SCONJ eblip-29351 198 6 strategic strategic ADJ eblip-29351 198 7 planning planning NOUN eblip-29351 198 8 took take VERB eblip-29351 198 9 place place NOUN eblip-29351 198 10 . . PUNCT eblip-29351 199 1 interviews interview NOUN eblip-29351 199 2 would would AUX eblip-29351 199 3 have have AUX eblip-29351 199 4 given give VERB eblip-29351 199 5 the the DET eblip-29351 199 6 opportunity opportunity NOUN eblip-29351 199 7 for for ADP eblip-29351 199 8 elaboration elaboration NOUN eblip-29351 199 9 . . PUNCT eblip-29351 200 1 a a DET eblip-29351 200 2 survey survey NOUN eblip-29351 200 3 with with ADP eblip-29351 200 4 fields field NOUN eblip-29351 200 5 and and CCONJ eblip-29351 200 6 definitions definition NOUN eblip-29351 200 7 to to PART eblip-29351 200 8 choose choose VERB eblip-29351 200 9 from from ADP eblip-29351 200 10 would would AUX eblip-29351 200 11 have have AUX eblip-29351 200 12 also also ADV eblip-29351 200 13 made make VERB eblip-29351 200 14 for for ADP eblip-29351 200 15 more more ADV eblip-29351 200 16 clear clear ADJ eblip-29351 200 17 descriptions description NOUN eblip-29351 200 18 ( ( PUNCT eblip-29351 200 19 e.g. e.g. ADV eblip-29351 200 20 , , PUNCT eblip-29351 200 21 definition definition NOUN eblip-29351 200 22 of of ADP eblip-29351 200 23 “ " PUNCT eblip-29351 200 24 meeting meeting NOUN eblip-29351 200 25 ” " PUNCT eblip-29351 200 26 ) ) PUNCT eblip-29351 200 27 , , PUNCT eblip-29351 200 28 but but CCONJ eblip-29351 200 29 would would AUX eblip-29351 200 30 have have AUX eblip-29351 200 31 limited limit VERB eblip-29351 200 32 the the DET eblip-29351 200 33 open open ADJ eblip-29351 200 34 - - PUNCT eblip-29351 200 35 endedness endedness NOUN eblip-29351 200 36 of of ADP eblip-29351 200 37 responses response NOUN eblip-29351 200 38 . . PUNCT eblip-29351 201 1 a a DET eblip-29351 201 2 combination combination NOUN eblip-29351 201 3 of of ADP eblip-29351 201 4 strategies strategy NOUN eblip-29351 201 5 would would AUX eblip-29351 201 6 be be AUX eblip-29351 201 7 helpful helpful ADJ eblip-29351 201 8 for for ADP eblip-29351 201 9 future future ADJ eblip-29351 201 10 study study NOUN eblip-29351 201 11 on on ADP eblip-29351 201 12 this this DET eblip-29351 201 13 topic topic NOUN eblip-29351 201 14 . . PUNCT eblip-29351 201 15     SPACE eblip-29351 202 1 conclusion conclusion NOUN eblip-29351 202 2     SPACE eblip-29351 202 3 taking take VERB eblip-29351 202 4 the the DET eblip-29351 202 5 different different ADJ eblip-29351 202 6 voices voice NOUN eblip-29351 202 7 of of ADP eblip-29351 202 8 so so ADV eblip-29351 202 9 many many ADJ eblip-29351 202 10 in in ADP eblip-29351 202 11 the the DET eblip-29351 202 12 university university NOUN eblip-29351 202 13 into into ADP eblip-29351 202 14 account account NOUN eblip-29351 202 15 to to PART eblip-29351 202 16 inform inform VERB eblip-29351 202 17 the the DET eblip-29351 202 18 strategic strategic ADJ eblip-29351 202 19 plan plan NOUN eblip-29351 202 20 is be AUX eblip-29351 202 21 difficult difficult ADJ eblip-29351 202 22 . . PUNCT eblip-29351 203 1 combining combine VERB eblip-29351 203 2 both both CCONJ eblip-29351 203 3 quantitative quantitative ADJ eblip-29351 203 4 and and CCONJ eblip-29351 203 5 qualitative qualitative ADJ eblip-29351 203 6 methods method NOUN eblip-29351 203 7 ( ( PUNCT eblip-29351 203 8 including include VERB eblip-29351 203 9 the the DET eblip-29351 203 10 growing grow VERB eblip-29351 203 11 popularity popularity NOUN eblip-29351 203 12 in in ADP eblip-29351 203 13 user user NOUN eblip-29351 203 14 experience experience NOUN eblip-29351 203 15 and and CCONJ eblip-29351 203 16 design design NOUN eblip-29351 203 17 techniques technique NOUN eblip-29351 203 18 ) ) PUNCT eblip-29351 203 19 can can AUX eblip-29351 203 20 help help VERB eblip-29351 203 21 give give VERB eblip-29351 203 22 a a DET eblip-29351 203 23 fuller full ADJ eblip-29351 203 24 picture picture NOUN eblip-29351 203 25 for for ADP eblip-29351 203 26 librarians librarian NOUN eblip-29351 203 27 working work VERB eblip-29351 203 28 on on ADP eblip-29351 203 29 a a DET eblip-29351 203 30 strategic strategic ADJ eblip-29351 203 31 plan plan NOUN eblip-29351 203 32 . . PUNCT eblip-29351 204 1 prioritizing prioritize VERB eblip-29351 204 2 those those DET eblip-29351 204 3 voices voice NOUN eblip-29351 204 4 will will AUX eblip-29351 204 5 be be AUX eblip-29351 204 6 dependent dependent ADJ eblip-29351 204 7 on on ADP eblip-29351 204 8 the the DET eblip-29351 204 9 culture culture NOUN eblip-29351 204 10 of of ADP eblip-29351 204 11 each each DET eblip-29351 204 12 university university NOUN eblip-29351 204 13 . . PUNCT eblip-29351 205 1 what what PRON eblip-29351 205 2 is be AUX eblip-29351 205 3 interesting interesting ADJ eblip-29351 205 4 is be AUX eblip-29351 205 5 the the DET eblip-29351 205 6 kinds kind NOUN eblip-29351 205 7 of of ADP eblip-29351 205 8 questions question NOUN eblip-29351 205 9 libraries library NOUN eblip-29351 205 10 are be AUX eblip-29351 205 11 asking ask VERB eblip-29351 205 12 their their PRON eblip-29351 205 13 users user NOUN eblip-29351 205 14 to to PART eblip-29351 205 15 help help VERB eblip-29351 205 16 in in ADP eblip-29351 205 17 their their PRON eblip-29351 205 18 planning planning NOUN eblip-29351 205 19 . . PUNCT eblip-29351 206 1 are be AUX eblip-29351 206 2 we we PRON eblip-29351 206 3 asking ask VERB eblip-29351 206 4 the the DET eblip-29351 206 5 right right ADJ eblip-29351 206 6 kinds kind NOUN eblip-29351 206 7 of of ADP eblip-29351 206 8 questions question NOUN eblip-29351 206 9 ? ? PUNCT eblip-29351 207 1 if if SCONJ eblip-29351 207 2 we we PRON eblip-29351 207 3 are be AUX eblip-29351 207 4 to to PART eblip-29351 207 5 be be AUX eblip-29351 207 6 user user NOUN eblip-29351 207 7 - - PUNCT eblip-29351 207 8 centred centre VERB eblip-29351 207 9 institutions institution NOUN eblip-29351 207 10 , , PUNCT eblip-29351 207 11 should should AUX eblip-29351 207 12 our our PRON eblip-29351 207 13 questions question NOUN eblip-29351 207 14 be be AUX eblip-29351 207 15 user user NOUN eblip-29351 207 16 focused focus VERB eblip-29351 207 17 or or CCONJ eblip-29351 207 18 library library NOUN eblip-29351 207 19 focused focus VERB eblip-29351 207 20 ? ? PUNCT eblip-29351 208 1 should should AUX eblip-29351 208 2 user user NOUN eblip-29351 208 3 focused focused ADJ eblip-29351 208 4 questions question NOUN eblip-29351 208 5 have have VERB eblip-29351 208 6 a a DET eblip-29351 208 7 library library ADJ eblip-29351 208 8 theme theme NOUN eblip-29351 208 9 attached attach VERB eblip-29351 208 10 to to ADP eblip-29351 208 11 them they PRON eblip-29351 208 12 ? ? PUNCT eblip-29351 209 1 or or CCONJ eblip-29351 209 2 should should AUX eblip-29351 209 3 we we PRON eblip-29351 209 4 be be AUX eblip-29351 209 5 asking ask VERB eblip-29351 209 6 user user NOUN eblip-29351 209 7 focused focus VERB eblip-29351 209 8 questions question NOUN eblip-29351 209 9 without without ADP eblip-29351 209 10 guiding guide VERB eblip-29351 209 11 the the DET eblip-29351 209 12 users user NOUN eblip-29351 209 13 as as ADP eblip-29351 209 14 to to ADP eblip-29351 209 15 how how SCONJ eblip-29351 209 16 the the DET eblip-29351 209 17 library library NOUN eblip-29351 209 18 should should AUX eblip-29351 209 19 help help VERB eblip-29351 209 20 them they PRON eblip-29351 209 21 ? ? PUNCT eblip-29351 210 1 examining examine VERB eblip-29351 210 2 questions question NOUN eblip-29351 210 3 asked ask VERB eblip-29351 210 4 of of ADP eblip-29351 210 5 users user NOUN eblip-29351 210 6 in in ADP eblip-29351 210 7 library library ADJ eblip-29351 210 8 strategic strategic ADJ eblip-29351 210 9 planning planning NOUN eblip-29351 210 10 papers paper NOUN eblip-29351 210 11 will will AUX eblip-29351 210 12 be be AUX eblip-29351 210 13 the the DET eblip-29351 210 14 focus focus NOUN eblip-29351 210 15 of of ADP eblip-29351 210 16 future future ADJ eblip-29351 210 17 research research NOUN eblip-29351 210 18 . . PUNCT eblip-29351 210 19     SPACE eblip-29351 211 1 this this DET eblip-29351 211 2 paper paper NOUN eblip-29351 211 3 aims aim VERB eblip-29351 211 4 to to PART eblip-29351 211 5 help help VERB eblip-29351 211 6 those those PRON eblip-29351 211 7 tasked task VERB eblip-29351 211 8 with with ADP eblip-29351 211 9 strategic strategic ADJ eblip-29351 211 10 planning planning NOUN eblip-29351 211 11 to to PART eblip-29351 211 12 understand understand VERB eblip-29351 211 13 how how SCONJ eblip-29351 211 14 other other ADJ eblip-29351 211 15 libraries library NOUN eblip-29351 211 16 engage engage VERB eblip-29351 211 17 with with ADP eblip-29351 211 18 the the DET eblip-29351 211 19 university university NOUN eblip-29351 211 20 community community NOUN eblip-29351 211 21 . . PUNCT eblip-29351 212 1 the the DET eblip-29351 212 2 university university NOUN eblip-29351 212 3 library library NOUN eblip-29351 212 4 needs need VERB eblip-29351 212 5 to to PART eblip-29351 212 6 be be AUX eblip-29351 212 7 adaptive adaptive ADJ eblip-29351 212 8 to to ADP eblip-29351 212 9 the the DET eblip-29351 212 10 rapidly rapidly ADV eblip-29351 212 11 changing change VERB eblip-29351 212 12 environment environment NOUN eblip-29351 212 13 around around ADP eblip-29351 212 14 it it PRON eblip-29351 212 15 . . PUNCT eblip-29351 213 1 having have VERB eblip-29351 213 2 the the DET eblip-29351 213 3 university university NOUN eblip-29351 213 4 community community NOUN eblip-29351 213 5 join join VERB eblip-29351 213 6 the the DET eblip-29351 213 7 conversation conversation NOUN eblip-29351 213 8 in in ADP eblip-29351 213 9 how how SCONJ eblip-29351 213 10 the the DET eblip-29351 213 11 library library NOUN eblip-29351 213 12 moves move VERB eblip-29351 213 13 forward forward ADV eblip-29351 213 14 in in ADP eblip-29351 213 15 this this DET eblip-29351 213 16 environment environment NOUN eblip-29351 213 17 is be AUX eblip-29351 213 18 an an DET eblip-29351 213 19 important important ADJ eblip-29351 213 20 but but CCONJ eblip-29351 213 21 difficult difficult ADJ eblip-29351 213 22 endeavour endeavour NOUN eblip-29351 213 23 . . PUNCT eblip-29351 214 1 setting set VERB eblip-29351 214 2 priorities priority NOUN eblip-29351 214 3 and and CCONJ eblip-29351 214 4 mitigating mitigate VERB eblip-29351 214 5 expectations expectation NOUN eblip-29351 214 6 is be AUX eblip-29351 214 7 no no DET eblip-29351 214 8 easy easy ADJ eblip-29351 214 9 task task NOUN eblip-29351 214 10 , , PUNCT eblip-29351 214 11 but but CCONJ eblip-29351 214 12 one one NUM eblip-29351 214 13 of of ADP eblip-29351 214 14 vital vital ADJ eblip-29351 214 15 importance importance NOUN eblip-29351 214 16 if if SCONJ eblip-29351 214 17 the the DET eblip-29351 214 18 library library NOUN eblip-29351 214 19 is be AUX eblip-29351 214 20 to to PART eblip-29351 214 21 create create VERB eblip-29351 214 22 a a DET eblip-29351 214 23 strategic strategic ADJ eblip-29351 214 24 plan plan NOUN eblip-29351 214 25 that that PRON eblip-29351 214 26 is be AUX eblip-29351 214 27 meaningful meaningful ADJ eblip-29351 214 28 for for ADP eblip-29351 214 29 all all DET eblip-29351 214 30 its its PRON eblip-29351 214 31 users user NOUN eblip-29351 214 32 in in ADP eblip-29351 214 33 the the DET eblip-29351 214 34 university university NOUN eblip-29351 214 35 community community NOUN eblip-29351 214 36 . . PUNCT eblip-29351 214 37     SPACE eblip-29351 215 1 references reference NOUN eblip-29351 215 2     SPACE eblip-29351 215 3 acrl acrl PROPN eblip-29351 215 4 research research NOUN eblip-29351 215 5 planning planning NOUN eblip-29351 215 6 and and CCONJ eblip-29351 215 7 review review PROPN eblip-29351 215 8 committee committee NOUN eblip-29351 215 9 . . PUNCT eblip-29351 216 1 ( ( PUNCT eblip-29351 216 2 2016 2016 NUM eblip-29351 216 3 ) ) PUNCT eblip-29351 216 4 . . PUNCT eblip-29351 217 1 2016 2016 NUM eblip-29351 217 2 top top ADJ eblip-29351 217 3 trends trend NOUN eblip-29351 217 4 in in ADP eblip-29351 217 5 academic academic ADJ eblip-29351 217 6 libraries library NOUN eblip-29351 217 7 : : PUNCT eblip-29351 217 8 a a DET eblip-29351 217 9 review review NOUN eblip-29351 217 10 of of ADP eblip-29351 217 11 the the DET eblip-29351 217 12 trends trend NOUN eblip-29351 217 13 and and CCONJ eblip-29351 217 14 issues issue NOUN eblip-29351 217 15 affecting affect VERB eblip-29351 217 16 academic academic ADJ eblip-29351 217 17 libraries library NOUN eblip-29351 217 18 in in ADP eblip-29351 217 19 higher high ADJ eblip-29351 217 20 education education NOUN eblip-29351 217 21 . . PUNCT eblip-29351 218 1 college college PROPN eblip-29351 218 2 & & CCONJ eblip-29351 218 3 research research PROPN eblip-29351 218 4 libraries libraries PROPN eblip-29351 218 5 news news PROPN eblip-29351 218 6 , , PUNCT eblip-29351 218 7 77(6 77(6 NUM eblip-29351 218 8 ) ) PUNCT eblip-29351 218 9 , , PUNCT eblip-29351 218 10 274 274 NUM eblip-29351 218 11 - - SYM eblip-29351 218 12 281 281 NUM eblip-29351 218 13 . . PUNCT eblip-29351 219 1 https://doi.org/10.5860/crln.77.6.9505 https://doi.org/10.5860/crln.77.6.9505 PROPN eblip-29351 219 2         SPACE eblip-29351 219 3 association association PROPN eblip-29351 219 4 of of ADP eblip-29351 219 5 research research NOUN eblip-29351 219 6 libraries library NOUN eblip-29351 219 7 . . PUNCT eblip-29351 220 1 ( ( PUNCT eblip-29351 220 2 n.d n.d PROPN eblip-29351 220 3 . . PROPN eblip-29351 220 4 ) ) PUNCT eblip-29351 220 5 . . PUNCT eblip-29351 221 1 libqual+ libqual+ X eblip-29351 221 2 : : PUNCT eblip-29351 221 3 charting chart VERB eblip-29351 221 4 library library NOUN eblip-29351 221 5 service service NOUN eblip-29351 221 6 quality quality NOUN eblip-29351 221 7 . . PUNCT eblip-29351 222 1 retrieved retrieve VERB eblip-29351 222 2 from from ADP eblip-29351 222 3 https://www.libqual.org/home https://www.libqual.org/home PROPN eblip-29351 222 4     SPACE eblip-29351 222 5 becher becher PROPN eblip-29351 222 6 , , PUNCT eblip-29351 222 7 m. m. PROPN eblip-29351 222 8 l. l. PROPN eblip-29351 222 9 & & CCONJ eblip-29351 222 10 flug flug PROPN eblip-29351 222 11 , , PUNCT eblip-29351 222 12 j. j. PROPN eblip-29351 222 13 l. l. PROPN eblip-29351 222 14 ( ( PUNCT eblip-29351 222 15 2005 2005 NUM eblip-29351 222 16 ) ) PUNCT eblip-29351 222 17 . . PUNCT eblip-29351 223 1 using use VERB eblip-29351 223 2 student student NOUN eblip-29351 223 3 focus focus NOUN eblip-29351 223 4 groups group NOUN eblip-29351 223 5 to to PART eblip-29351 223 6 inform inform VERB eblip-29351 223 7 library library ADJ eblip-29351 223 8 planning planning NOUN eblip-29351 223 9 and and CCONJ eblip-29351 223 10 marketing marketing NOUN eblip-29351 223 11 . . PUNCT eblip-29351 224 1 college college PROPN eblip-29351 224 2 & & CCONJ eblip-29351 224 3 undergraduate undergraduate PROPN eblip-29351 224 4 libraries library NOUN eblip-29351 224 5 , , PUNCT eblip-29351 224 6 12(1 12(1 NOUN eblip-29351 224 7 - - SYM eblip-29351 224 8 2 2 NUM eblip-29351 224 9 ) ) PUNCT eblip-29351 224 10 , , PUNCT eblip-29351 224 11 1 1 NUM eblip-29351 224 12 - - SYM eblip-29351 224 13 18 18 NUM eblip-29351 224 14 . . PUNCT eblip-29351 225 1 http://dx.doi.org/10.1300/j106v12n01_01 http://dx.doi.org/10.1300/j106v12n01_01 NOUN eblip-29351 225 2     SPACE eblip-29351 225 3 beile beile NOUN eblip-29351 225 4 , , PUNCT eblip-29351 225 5 p. p. PROPN eblip-29351 225 6 , , PUNCT eblip-29351 225 7 choudhury choudhury PROPN eblip-29351 225 8 , , PUNCT eblip-29351 225 9 k. k. PROPN eblip-29351 225 10 , , PUNCT eblip-29351 225 11 & & CCONJ eblip-29351 225 12 wang wang PROPN eblip-29351 225 13 , , PUNCT eblip-29351 225 14 m. m. NOUN eblip-29351 225 15 c. c. PROPN eblip-29351 225 16 ( ( PUNCT eblip-29351 225 17 2017 2017 NUM eblip-29351 225 18 ) ) PUNCT eblip-29351 225 19 . . PUNCT eblip-29351 226 1 hidden hide VERB eblip-29351 226 2 treasure treasure NOUN eblip-29351 226 3 on on ADP eblip-29351 226 4 the the DET eblip-29351 226 5 road road NOUN eblip-29351 226 6 to to ADP eblip-29351 226 7 xanadu xanadu PROPN eblip-29351 226 8 : : PUNCT eblip-29351 226 9 what what PRON eblip-29351 226 10 connecting connect VERB eblip-29351 226 11 library library NOUN eblip-29351 226 12 service service NOUN eblip-29351 226 13 usage usage NOUN eblip-29351 226 14 data datum NOUN eblip-29351 226 15 to to ADP eblip-29351 226 16 unique unique ADJ eblip-29351 226 17 student student NOUN eblip-29351 226 18 ids id NOUN eblip-29351 226 19 can can AUX eblip-29351 226 20 reveal reveal VERB eblip-29351 226 21 . . PUNCT eblip-29351 227 1 journal journal NOUN eblip-29351 227 2 of of ADP eblip-29351 227 3 library library PROPN eblip-29351 227 4 administration administration NOUN eblip-29351 227 5 , , PUNCT eblip-29351 227 6 57(2 57(2 NUM eblip-29351 227 7 ) ) PUNCT eblip-29351 227 8 , , PUNCT eblip-29351 227 9 151 151 NUM eblip-29351 227 10 - - SYM eblip-29351 227 11 173 173 NUM eblip-29351 227 12 . . PUNCT eblip-29351 228 1 http://dx.doi.org/10.1080/01930826.2016.1235899 http://dx.doi.org/10.1080/01930826.2016.1235899 NOUN eblip-29351 228 2     SPACE eblip-29351 228 3 cervone cervone NOUN eblip-29351 228 4 , , PUNCT eblip-29351 228 5 h. h. PROPN eblip-29351 228 6 f. f. PROPN eblip-29351 228 7 ( ( PUNCT eblip-29351 228 8 2014 2014 NUM eblip-29351 228 9 ) ) PUNCT eblip-29351 228 10 . . PUNCT eblip-29351 229 1 improving improve VERB eblip-29351 229 2 strategic strategic ADJ eblip-29351 229 3 planning planning NOUN eblip-29351 229 4 by by ADP eblip-29351 229 5 adapting adapt VERB eblip-29351 229 6 agile agile ADJ eblip-29351 229 7 methods method NOUN eblip-29351 229 8 to to ADP eblip-29351 229 9 the the DET eblip-29351 229 10 planning planning NOUN eblip-29351 229 11 process process NOUN eblip-29351 229 12 . . PUNCT eblip-29351 230 1 journal journal PROPN eblip-29351 230 2 of of ADP eblip-29351 230 3 library library PROPN eblip-29351 230 4 administration administration PROPN eblip-29351 230 5 , , PUNCT eblip-29351 230 6 54(2 54(2 NUM eblip-29351 230 7 ) ) PUNCT eblip-29351 230 8 , , PUNCT eblip-29351 230 9 155 155 NUM eblip-29351 230 10 - - SYM eblip-29351 230 11 168 168 NUM eblip-29351 230 12 . . PUNCT eblip-29351 231 1 http://dx.doi.org/10.1080/01930826.2014.903371 http://dx.doi.org/10.1080/01930826.2014.903371 X eblip-29351 231 2           SPACE eblip-29351 231 3 chen chen PROPN eblip-29351 231 4 , , PUNCT eblip-29351 231 5 h. h. PROPN eblip-29351 231 6 , , PUNCT eblip-29351 231 7 doty doty PROPN eblip-29351 231 8 , , PUNCT eblip-29351 231 9 p. p. NOUN eblip-29351 231 10 , , PUNCT eblip-29351 231 11 mollman mollman ADJ eblip-29351 231 12 , , PUNCT eblip-29351 231 13 c. c. PROPN eblip-29351 231 14 , , PUNCT eblip-29351 231 15 niu niu PROPN eblip-29351 231 16 , , PUNCT eblip-29351 231 17 x. x. PROPN eblip-29351 231 18 , , PUNCT eblip-29351 231 19 yu yu PROPN eblip-29351 231 20 , , PUNCT eblip-29351 231 21 j. j. PROPN eblip-29351 231 22 , , PUNCT eblip-29351 231 23 & & CCONJ eblip-29351 231 24 zhang zhang PROPN eblip-29351 231 25 , , PUNCT eblip-29351 231 26 t. t. PROPN eblip-29351 231 27 ( ( PUNCT eblip-29351 231 28 2015 2015 NUM eblip-29351 231 29 ) ) PUNCT eblip-29351 231 30 . . PUNCT eblip-29351 232 1 library library ADJ eblip-29351 232 2 assessment assessment NOUN eblip-29351 232 3 and and CCONJ eblip-29351 232 4 data datum NOUN eblip-29351 232 5 analytics analytic NOUN eblip-29351 232 6 in in ADP eblip-29351 232 7 the the DET eblip-29351 232 8 big big ADJ eblip-29351 232 9 data data PROPN eblip-29351 232 10 era era NOUN eblip-29351 232 11 : : PUNCT eblip-29351 232 12 practice practice NOUN eblip-29351 232 13 and and CCONJ eblip-29351 232 14 policies policy NOUN eblip-29351 232 15 . . PUNCT eblip-29351 233 1 proceedings proceeding NOUN eblip-29351 233 2 of of ADP eblip-29351 233 3 the the DET eblip-29351 233 4 association association NOUN eblip-29351 233 5 for for ADP eblip-29351 233 6 information information NOUN eblip-29351 233 7 science science NOUN eblip-29351 233 8 and and CCONJ eblip-29351 233 9 technology technology NOUN eblip-29351 233 10 , , PUNCT eblip-29351 233 11 52(1 52(1 NOUN eblip-29351 233 12 ) ) PUNCT eblip-29351 233 13 , , PUNCT eblip-29351 233 14 1 1 NUM eblip-29351 233 15 - - SYM eblip-29351 233 16 4 4 NUM eblip-29351 233 17 . . PUNCT eblip-29351 234 1 http://doi.org/10.1002/pra2.2015.14505201002 http://doi.org/10.1002/pra2.2015.14505201002 NOUN eblip-29351 234 2     SPACE eblip-29351 234 3 connaway connaway NOUN eblip-29351 234 4 , , PUNCT eblip-29351 234 5 l. l. PROPN eblip-29351 234 6 s. s. PROPN eblip-29351 234 7 , , PUNCT eblip-29351 234 8 harvey harvey PROPN eblip-29351 234 9 , , PUNCT eblip-29351 234 10 w. w. PROPN eblip-29351 234 11 , , PUNCT eblip-29351 234 12 kitzie kitzie PROPN eblip-29351 234 13 , , PUNCT eblip-29351 234 14 v. v. ADV eblip-29351 234 15 , , PUNCT eblip-29351 234 16 & & CCONJ eblip-29351 234 17 mikitish mikitish PROPN eblip-29351 234 18 , , PUNCT eblip-29351 234 19 s. s. PROPN eblip-29351 234 20 ( ( PUNCT eblip-29351 234 21 2017 2017 NUM eblip-29351 234 22 ) ) PUNCT eblip-29351 234 23 . . PUNCT eblip-29351 235 1 academic academic ADJ eblip-29351 235 2 library library NOUN eblip-29351 235 3 impact impact NOUN eblip-29351 235 4 : : PUNCT eblip-29351 235 5 improving improve VERB eblip-29351 235 6 practice practice NOUN eblip-29351 235 7 and and CCONJ eblip-29351 235 8 essential essential ADJ eblip-29351 235 9 areas area NOUN eblip-29351 235 10 to to PART eblip-29351 235 11 research research VERB eblip-29351 235 12 . . PUNCT eblip-29351 236 1 chicago chicago PROPN eblip-29351 236 2 : : PUNCT eblip-29351 236 3 association association NOUN eblip-29351 236 4 of of ADP eblip-29351 236 5 college college PROPN eblip-29351 236 6 and and CCONJ eblip-29351 236 7 research research NOUN eblip-29351 236 8 libraries library NOUN eblip-29351 236 9 . . PUNCT eblip-29351 237 1 retrieved retrieve VERB eblip-29351 237 2 from from ADP eblip-29351 237 3 http://www.ala.org/acrl/sites/ala.org.acrl/files/content/publications/whitepapers/academiclib.pdf http://www.ala.org/acrl/sites/ala.org.acrl/files/content/publications/whitepapers/academiclib.pdf PROPN eblip-29351 237 4     SPACE eblip-29351 237 5 decker decker NOUN eblip-29351 237 6 , , PUNCT eblip-29351 237 7 r. r. PROPN eblip-29351 237 8 & & CCONJ eblip-29351 237 9 höppner höppner PROPN eblip-29351 237 10 , , PUNCT eblip-29351 237 11 m. m. NOUN eblip-29351 237 12 ( ( PUNCT eblip-29351 237 13 2006 2006 NUM eblip-29351 237 14 ) ) PUNCT eblip-29351 237 15 . . PUNCT eblip-29351 238 1 strategic strategic ADJ eblip-29351 238 2 planning planning NOUN eblip-29351 238 3 and and CCONJ eblip-29351 238 4 customer customer NOUN eblip-29351 238 5 intelligence intelligence NOUN eblip-29351 238 6 in in ADP eblip-29351 238 7 academic academic ADJ eblip-29351 238 8 libraries library NOUN eblip-29351 238 9 . . PUNCT eblip-29351 239 1 library library NOUN eblip-29351 239 2 hi hi INTJ eblip-29351 239 3 tech tech NOUN eblip-29351 239 4 , , PUNCT eblip-29351 239 5 24(4 24(4 NUM eblip-29351 239 6 ) ) PUNCT eblip-29351 239 7 , , PUNCT eblip-29351 239 8 504 504 NUM eblip-29351 239 9 - - SYM eblip-29351 239 10 514 514 NUM eblip-29351 239 11 . . PUNCT eblip-29351 240 1 http://dx.doi.org/10.1108/07378830610715374 http://dx.doi.org/10.1108/07378830610715374 PROPN eblip-29351 240 2     SPACE eblip-29351 240 3 germano germano PROPN eblip-29351 240 4 , , PUNCT eblip-29351 240 5 m. m. NOUN eblip-29351 240 6 a. a. PROPN eblip-29351 240 7 & & CCONJ eblip-29351 240 8 stretch stretch PROPN eblip-29351 240 9 - - PUNCT eblip-29351 240 10 stephenson stephenson NOUN eblip-29351 240 11 , , PUNCT eblip-29351 240 12 s. s. PROPN eblip-29351 240 13 m. m. PROPN eblip-29351 240 14 ( ( PUNCT eblip-29351 240 15 2012 2012 NUM eblip-29351 240 16 ) ) PUNCT eblip-29351 240 17 . . PUNCT eblip-29351 241 1 strategic strategic ADJ eblip-29351 241 2 value value NOUN eblip-29351 241 3 planning planning NOUN eblip-29351 241 4 for for ADP eblip-29351 241 5 libraries library NOUN eblip-29351 241 6 . . PUNCT eblip-29351 242 1 the the DET eblip-29351 242 2 bottom bottom ADJ eblip-29351 242 3 line line NOUN eblip-29351 242 4 , , PUNCT eblip-29351 242 5 25(2 25(2 NUM eblip-29351 242 6 ) ) PUNCT eblip-29351 242 7 , , PUNCT eblip-29351 242 8 71 71 NUM eblip-29351 242 9 - - SYM eblip-29351 242 10 88 88 NUM eblip-29351 242 11 . . PUNCT eblip-29351 243 1 http://dx.doi.org/10.1108/08880451211256405 http://dx.doi.org/10.1108/08880451211256405 PROPN eblip-29351 243 2     SPACE eblip-29351 243 3 goodstein goodstein PROPN eblip-29351 243 4 , , PUNCT eblip-29351 243 5 l. l. PROPN eblip-29351 243 6 d. d. PROPN eblip-29351 243 7 , , PUNCT eblip-29351 243 8 nolan nolan PROPN eblip-29351 243 9 , , PUNCT eblip-29351 243 10 t. t. PROPN eblip-29351 243 11 m. m. NOUN eblip-29351 243 12 , , PUNCT eblip-29351 243 13 & & CCONJ eblip-29351 243 14 pfeiffer pfeiffer PROPN eblip-29351 243 15 , , PUNCT eblip-29351 243 16 j. j. PROPN eblip-29351 243 17 w. w. PROPN eblip-29351 243 18 ( ( PUNCT eblip-29351 243 19 1993 1993 NUM eblip-29351 243 20 ) ) PUNCT eblip-29351 243 21 . . PUNCT eblip-29351 244 1 applied apply VERB eblip-29351 244 2 strategic strategic ADJ eblip-29351 244 3 planning planning NOUN eblip-29351 244 4 : : PUNCT eblip-29351 244 5 a a DET eblip-29351 244 6 comprehensive comprehensive ADJ eblip-29351 244 7 guide guide NOUN eblip-29351 244 8 . . PUNCT eblip-29351 245 1 new new PROPN eblip-29351 245 2 york york PROPN eblip-29351 245 3 : : PUNCT eblip-29351 245 4 mcgraw mcgraw PROPN eblip-29351 245 5 - - PUNCT eblip-29351 245 6 hill hill NOUN eblip-29351 245 7 . . PUNCT eblip-29351 245 8     SPACE eblip-29351 246 1 haricombe haricombe ADJ eblip-29351 246 2 , , PUNCT eblip-29351 246 3 l. l. PROPN eblip-29351 246 4 j. j. PROPN eblip-29351 246 5 & & CCONJ eblip-29351 246 6 boettcher boettcher PROPN eblip-29351 246 7 , , PUNCT eblip-29351 246 8 b. b. PROPN eblip-29351 246 9 j. j. PROPN eblip-29351 246 10 ( ( PUNCT eblip-29351 246 11 2004 2004 NUM eblip-29351 246 12 ) ) PUNCT eblip-29351 246 13 . . PUNCT eblip-29351 247 1 using use VERB eblip-29351 247 2 libqual+ libqual+ ADP eblip-29351 247 3 data datum NOUN eblip-29351 247 4 in in ADP eblip-29351 247 5 strategic strategic ADJ eblip-29351 247 6 planning planning NOUN eblip-29351 247 7 . . PUNCT eblip-29351 248 1 journal journal PROPN eblip-29351 248 2 of of ADP eblip-29351 248 3 library library PROPN eblip-29351 248 4 administration administration NOUN eblip-29351 248 5 , , PUNCT eblip-29351 248 6 40(3 40(3 NOUN eblip-29351 248 7 - - SYM eblip-29351 248 8 4 4 NUM eblip-29351 248 9 ) ) PUNCT eblip-29351 248 10 , , PUNCT eblip-29351 248 11 181 181 NUM eblip-29351 248 12 - - SYM eblip-29351 248 13 195 195 NUM eblip-29351 248 14 . . PUNCT eblip-29351 249 1 http://doi.org/10.1300/j111v40n03_14 http://doi.org/10.1300/j111v40n03_14 NOUN eblip-29351 249 2     SPACE eblip-29351 249 3 higa higa PROPN eblip-29351 249 4 - - PUNCT eblip-29351 249 5 moore moore PROPN eblip-29351 249 6 , , PUNCT eblip-29351 249 7 m. m. NOUN eblip-29351 249 8 l. l. PROPN eblip-29351 249 9 , , PUNCT eblip-29351 249 10 bunnet bunnet PROPN eblip-29351 249 11 , , PUNCT eblip-29351 249 12 b. b. PROPN eblip-29351 249 13 , , PUNCT eblip-29351 249 14 mayo mayo NOUN eblip-29351 249 15 , , PUNCT eblip-29351 249 16 h. h. PROPN eblip-29351 249 17 g. g. PROPN eblip-29351 249 18 , , PUNCT eblip-29351 249 19 & & CCONJ eblip-29351 249 20 olney olney PROPN eblip-29351 249 21 , , PUNCT eblip-29351 249 22 c. c. PROPN eblip-29351 249 23 a. a. PROPN eblip-29351 249 24 ( ( PUNCT eblip-29351 249 25 2002 2002 NUM eblip-29351 249 26 ) ) PUNCT eblip-29351 249 27 . . PUNCT eblip-29351 250 1 use use NOUN eblip-29351 250 2 of of ADP eblip-29351 250 3 focus focus NOUN eblip-29351 250 4 groups group NOUN eblip-29351 250 5 in in ADP eblip-29351 250 6 a a DET eblip-29351 250 7 library library NOUN eblip-29351 250 8 ’s ’s PART eblip-29351 250 9 strategic strategic ADJ eblip-29351 250 10 planning planning NOUN eblip-29351 250 11 process process NOUN eblip-29351 250 12 . . PUNCT eblip-29351 251 1 journal journal NOUN eblip-29351 251 2 of of ADP eblip-29351 251 3 the the DET eblip-29351 251 4 medical medical PROPN eblip-29351 251 5 library library PROPN eblip-29351 251 6 association association PROPN eblip-29351 251 7 , , PUNCT eblip-29351 251 8 90(1 90(1 NUM eblip-29351 251 9 ) ) PUNCT eblip-29351 251 10 , , PUNCT eblip-29351 251 11 86 86 NUM eblip-29351 251 12 - - SYM eblip-29351 251 13 92 92 NUM eblip-29351 251 14 . . PUNCT eblip-29351 252 1 https://www.ncbi.nlm.nih.gov/pmc/articles/pmc64762/ https://www.ncbi.nlm.nih.gov/pmc/articles/pmc64762/ PRON eblip-29351 252 2     SPACE eblip-29351 252 3 huff huff NOUN eblip-29351 252 4 - - PUNCT eblip-29351 252 5 eibl eibl NOUN eblip-29351 252 6 , , PUNCT eblip-29351 252 7 r. r. PROPN eblip-29351 252 8 , , PUNCT eblip-29351 252 9 miller miller PROPN eblip-29351 252 10 - - PUNCT eblip-29351 252 11 wells wells PROPN eblip-29351 252 12 , , PUNCT eblip-29351 252 13 j. j. PROPN eblip-29351 252 14 , , PUNCT eblip-29351 252 15 & & CCONJ eblip-29351 252 16 begay begay PROPN eblip-29351 252 17 , , PUNCT eblip-29351 252 18 w. w. PROPN eblip-29351 252 19 ( ( PUNCT eblip-29351 252 20 2014 2014 NUM eblip-29351 252 21 ) ) PUNCT eblip-29351 252 22 . . PUNCT eblip-29351 253 1 understanding understand VERB eblip-29351 253 2 the the DET eblip-29351 253 3 voice voice NOUN eblip-29351 253 4 of of ADP eblip-29351 253 5 the the DET eblip-29351 253 6 customer customer NOUN eblip-29351 253 7 : : PUNCT eblip-29351 253 8 practical practical ADJ eblip-29351 253 9 , , PUNCT eblip-29351 253 10 data data NOUN eblip-29351 253 11 - - PUNCT eblip-29351 253 12 driven drive VERB eblip-29351 253 13 planning planning NOUN eblip-29351 253 14 and and CCONJ eblip-29351 253 15 decision decision NOUN eblip-29351 253 16 making make VERB eblip-29351 253 17 for for ADP eblip-29351 253 18 access access NOUN eblip-29351 253 19 services service NOUN eblip-29351 253 20 . . PUNCT eblip-29351 254 1 journal journal PROPN eblip-29351 254 2 of of ADP eblip-29351 254 3 access access NOUN eblip-29351 254 4 services service NOUN eblip-29351 254 5 , , PUNCT eblip-29351 254 6 11(3 11(3 NUM eblip-29351 254 7 ) ) PUNCT eblip-29351 254 8 , , PUNCT eblip-29351 254 9 119 119 NUM eblip-29351 254 10 - - SYM eblip-29351 254 11 134 134 NUM eblip-29351 254 12 . . PUNCT eblip-29351 255 1 http://doi.org/10.1080/15367967.2014.916150 http://doi.org/10.1080/15367967.2014.916150 ADP eblip-29351 255 2     SPACE eblip-29351 255 3 jacob jacob PROPN eblip-29351 255 4 , , PUNCT eblip-29351 255 5 m. m. PROPN eblip-29351 255 6 e. e. PROPN eblip-29351 255 7 l. l. PROPN eblip-29351 255 8 ( ( PUNCT eblip-29351 255 9 1990 1990 NUM eblip-29351 255 10 ) ) PUNCT eblip-29351 255 11 . . PUNCT eblip-29351 256 1 strategic strategic ADJ eblip-29351 256 2 planning planning NOUN eblip-29351 256 3 : : PUNCT eblip-29351 256 4 a a DET eblip-29351 256 5 how how SCONJ eblip-29351 256 6 - - PUNCT eblip-29351 256 7 to to PART eblip-29351 256 8 - - PUNCT eblip-29351 256 9 do do AUX eblip-29351 256 10 - - PUNCT eblip-29351 256 11 it it PRON eblip-29351 256 12 manual manual NOUN eblip-29351 256 13 for for ADP eblip-29351 256 14 librarians librarian NOUN eblip-29351 256 15 . . PUNCT eblip-29351 257 1 new new PROPN eblip-29351 257 2 york york PROPN eblip-29351 257 3 : : PUNCT eblip-29351 257 4 neal neal PROPN eblip-29351 257 5 - - PUNCT eblip-29351 257 6 schuman schuman PROPN eblip-29351 257 7 publishers publisher NOUN eblip-29351 257 8 . . PUNCT eblip-29351 257 9     SPACE eblip-29351 258 1 matthews matthews PROPN eblip-29351 258 2 , , PUNCT eblip-29351 258 3 j. j. PROPN eblip-29351 258 4 r. r. PROPN eblip-29351 258 5 ( ( PUNCT eblip-29351 258 6 2005 2005 NUM eblip-29351 258 7 ) ) PUNCT eblip-29351 258 8 . . PUNCT eblip-29351 259 1 strategic strategic ADJ eblip-29351 259 2 planning planning NOUN eblip-29351 259 3 and and CCONJ eblip-29351 259 4 management management NOUN eblip-29351 259 5 for for ADP eblip-29351 259 6 library library NOUN eblip-29351 259 7 managers manager NOUN eblip-29351 259 8 . . PUNCT eblip-29351 260 1 westport westport PROPN eblip-29351 260 2 , , PUNCT eblip-29351 260 3 ct ct PROPN eblip-29351 260 4 : : PUNCT eblip-29351 260 5 libraries library NOUN eblip-29351 260 6 unlimited unlimited ADJ eblip-29351 260 7 . . PUNCT eblip-29351 260 8     SPACE eblip-29351 261 1 matthews matthews PROPN eblip-29351 261 2 , , PUNCT eblip-29351 261 3 j. j. PROPN eblip-29351 261 4 r. r. PROPN eblip-29351 261 5 ( ( PUNCT eblip-29351 261 6 2012 2012 NUM eblip-29351 261 7 ) ) PUNCT eblip-29351 261 8 . . PUNCT eblip-29351 262 1 assessing assess VERB eblip-29351 262 2 library library ADJ eblip-29351 262 3 contributions contribution NOUN eblip-29351 262 4 to to ADP eblip-29351 262 5 university university NOUN eblip-29351 262 6 outcomes outcome NOUN eblip-29351 262 7 : : PUNCT eblip-29351 262 8 the the DET eblip-29351 262 9 need need NOUN eblip-29351 262 10 for for ADP eblip-29351 262 11 individual individual ADJ eblip-29351 262 12 student student NOUN eblip-29351 262 13 level level NOUN eblip-29351 262 14 data datum NOUN eblip-29351 262 15 . . PUNCT eblip-29351 263 1 library library NOUN eblip-29351 263 2 management management NOUN eblip-29351 263 3 , , PUNCT eblip-29351 263 4 33(6/7 33(6/7 NUM eblip-29351 263 5 ) ) PUNCT eblip-29351 263 6 , , PUNCT eblip-29351 263 7 389 389 NUM eblip-29351 263 8 - - SYM eblip-29351 263 9 402 402 NUM eblip-29351 263 10 . . PUNCT eblip-29351 264 1 https://doi.org/10.1108/01435121211266203 https://doi.org/10.1108/01435121211266203 DET eblip-29351 264 2     SPACE eblip-29351 264 3 matthews matthew NOUN eblip-29351 264 4 , , PUNCT eblip-29351 264 5 s. s. PROPN eblip-29351 264 6 a. a. PROPN eblip-29351 264 7 & & CCONJ eblip-29351 264 8 matthews matthews PROPN eblip-29351 264 9 , , PUNCT eblip-29351 264 10 k. k. PROPN eblip-29351 264 11 d. d. PROPN eblip-29351 264 12 ( ( PUNCT eblip-29351 264 13 2013 2013 NUM eblip-29351 264 14 ) ) PUNCT eblip-29351 264 15 . . PUNCT eblip-29351 265 1 crash crash NOUN eblip-29351 265 2 course course NOUN eblip-29351 265 3 in in ADP eblip-29351 265 4 strategic strategic ADJ eblip-29351 265 5 planning planning NOUN eblip-29351 265 6 . . PUNCT eblip-29351 266 1 santa santa PROPN eblip-29351 266 2 barbara barbara PROPN eblip-29351 266 3 , , PUNCT eblip-29351 266 4 ca can AUX eblip-29351 266 5 : : PUNCT eblip-29351 266 6 libraries library NOUN eblip-29351 266 7 unlimited unlimited ADJ eblip-29351 266 8 . . PUNCT eblip-29351 266 9     SPACE eblip-29351 267 1 mcintyre mcintyre PROPN eblip-29351 267 2 , , PUNCT eblip-29351 267 3 c. c. PROPN eblip-29351 267 4 ( ( PUNCT eblip-29351 267 5 2012 2012 NUM eblip-29351 267 6 ) ) PUNCT eblip-29351 267 7 . . PUNCT eblip-29351 268 1 qualitative qualitative ADJ eblip-29351 268 2 client client NOUN eblip-29351 268 3 - - PUNCT eblip-29351 268 4 based base VERB eblip-29351 268 5 research research NOUN eblip-29351 268 6 : : PUNCT eblip-29351 268 7 tools tool NOUN eblip-29351 268 8 for for ADP eblip-29351 268 9 planning plan VERB eblip-29351 268 10 . . PUNCT eblip-29351 269 1 planning plan VERB eblip-29351 269 2 for for ADP eblip-29351 269 3 higher high ADJ eblip-29351 269 4 education education NOUN eblip-29351 269 5 , , PUNCT eblip-29351 269 6 40(4 40(4 NUM eblip-29351 269 7 ) ) PUNCT eblip-29351 269 8 , , PUNCT eblip-29351 269 9 13 13 NUM eblip-29351 269 10 - - SYM eblip-29351 269 11 22 22 NUM eblip-29351 269 12 . . PUNCT eblip-29351 270 1 retrieved retrieve VERB eblip-29351 270 2 from from ADP eblip-29351 270 3 https://www.scup.org/page/phe/read/article?data_id=31449&view=article https://www.scup.org/page/phe/read/article?data_id=31449&view=article PROPN eblip-29351 270 4     SPACE eblip-29351 270 5 mcnicol mcnicol PROPN eblip-29351 270 6 , , PUNCT eblip-29351 270 7 s. s. PROPN eblip-29351 270 8 ( ( PUNCT eblip-29351 270 9 2005 2005 NUM eblip-29351 270 10 ) ) PUNCT eblip-29351 270 11 . . PUNCT eblip-29351 271 1 the the DET eblip-29351 271 2 challenges challenge NOUN eblip-29351 271 3 of of ADP eblip-29351 271 4 strategic strategic ADJ eblip-29351 271 5 planning planning NOUN eblip-29351 271 6 in in ADP eblip-29351 271 7 academic academic ADJ eblip-29351 271 8 libraries library NOUN eblip-29351 271 9 . . PUNCT eblip-29351 272 1 new new ADJ eblip-29351 272 2 library library NOUN eblip-29351 272 3 world world NOUN eblip-29351 272 4 , , PUNCT eblip-29351 272 5 106(11/12 106(11/12 NUM eblip-29351 272 6 ) ) PUNCT eblip-29351 272 7 , , PUNCT eblip-29351 272 8 496 496 NUM eblip-29351 272 9 - - SYM eblip-29351 272 10 509 509 NUM eblip-29351 272 11 . . PUNCT eblip-29351 273 1 http://dx.doi.org/10.1108/03074800510634982 http://dx.doi.org/10.1108/03074800510634982 PROPN eblip-29351 273 2     SPACE eblip-29351 273 3 miller miller PROPN eblip-29351 273 4 , , PUNCT eblip-29351 273 5 j. j. PROPN eblip-29351 273 6 l. l. PROPN eblip-29351 273 7 ( ( PUNCT eblip-29351 273 8 2009 2009 NUM eblip-29351 273 9 ) ) PUNCT eblip-29351 273 10 . . PUNCT eblip-29351 274 1 “ " PUNCT eblip-29351 274 2 reinventing reinvent VERB eblip-29351 274 3 the the DET eblip-29351 274 4 library library NOUN eblip-29351 274 5 ” " PUNCT eblip-29351 274 6 at at ADP eblip-29351 274 7 eastern eastern PROPN eblip-29351 274 8 washington washington PROPN eblip-29351 274 9 university university PROPN eblip-29351 274 10 : : PUNCT eblip-29351 274 11 an an DET eblip-29351 274 12 intensive intensive ADJ eblip-29351 274 13 strategic strategic ADJ eblip-29351 274 14 planning planning NOUN eblip-29351 274 15 experience experience NOUN eblip-29351 274 16 with with ADP eblip-29351 274 17 faculty faculty NOUN eblip-29351 274 18 . . PUNCT eblip-29351 275 1 technical technical ADJ eblip-29351 275 2 services service NOUN eblip-29351 275 3 quarterly quarterly ADV eblip-29351 275 4 , , PUNCT eblip-29351 275 5 26(2 26(2 NUM eblip-29351 275 6 ) ) PUNCT eblip-29351 275 7 , , PUNCT eblip-29351 275 8 96 96 NUM eblip-29351 275 9 - - SYM eblip-29351 275 10 106 106 NUM eblip-29351 275 11 . . PUNCT eblip-29351 275 12     SPACE eblip-29351 275 13 https://doi.org/10.1080/07317130802260792 https://doi.org/10.1080/07317130802260792 PROPN eblip-29351 275 14     SPACE eblip-29351 275 15 newton newton PROPN eblip-29351 275 16 miller miller PROPN eblip-29351 275 17 , , PUNCT eblip-29351 275 18 l. l. PROPN eblip-29351 275 19 ( ( PUNCT eblip-29351 275 20 in in ADP eblip-29351 275 21 press press NOUN eblip-29351 275 22 ) ) PUNCT eblip-29351 275 23 . . PUNCT eblip-29351 276 1 what what PRON eblip-29351 276 2 is be AUX eblip-29351 276 3 helpful helpful ADJ eblip-29351 276 4 ( ( PUNCT eblip-29351 276 5 and and CCONJ eblip-29351 276 6 not not PART eblip-29351 276 7 ) ) PUNCT eblip-29351 276 8 in in ADP eblip-29351 276 9 the the DET eblip-29351 276 10 strategic strategic ADJ eblip-29351 276 11 planning planning NOUN eblip-29351 276 12 process process NOUN eblip-29351 276 13 ? ? PUNCT eblip-29351 277 1 an an DET eblip-29351 277 2 exploratory exploratory ADJ eblip-29351 277 3 survey survey NOUN eblip-29351 277 4 and and CCONJ eblip-29351 277 5 literature literature PROPN eblip-29351 277 6 review review PROPN eblip-29351 277 7 . . PUNCT eblip-29351 278 1 library library PROPN eblip-29351 278 2 leadership leadership NOUN eblip-29351 278 3 & & CCONJ eblip-29351 278 4 management management NOUN eblip-29351 278 5 . . PUNCT eblip-29351 278 6     SPACE eblip-29351 279 1 nutefall nutefall ADV eblip-29351 279 2 , , PUNCT eblip-29351 279 3 j. j. PROPN eblip-29351 279 4 ( ( PUNCT eblip-29351 279 5 2015 2015 NUM eblip-29351 279 6 ) ) PUNCT eblip-29351 279 7 . . PUNCT eblip-29351 280 1 how how SCONJ eblip-29351 280 2 an an DET eblip-29351 280 3 outside outside ADJ eblip-29351 280 4 facilitator facilitator NOUN eblip-29351 280 5 helped help VERB eblip-29351 280 6 us we PRON eblip-29351 280 7 create create VERB eblip-29351 280 8 a a DET eblip-29351 280 9 better well ADJ eblip-29351 280 10 strategic strategic ADJ eblip-29351 280 11 plan plan NOUN eblip-29351 280 12 . . PUNCT eblip-29351 281 1 library library PROPN eblip-29351 281 2 leadership leadership PROPN eblip-29351 281 3 & & CCONJ eblip-29351 281 4 management management NOUN eblip-29351 281 5 , , PUNCT eblip-29351 281 6 29(3 29(3 NUM eblip-29351 281 7 ) ) PUNCT eblip-29351 281 8 , , PUNCT eblip-29351 281 9 1 1 NUM eblip-29351 281 10 - - SYM eblip-29351 281 11 8 8 NUM eblip-29351 281 12 . . PUNCT eblip-29351 282 1 https://journals.tdl.org/llm/index.php/llm/article/view/7112 https://journals.tdl.org/llm/index.php/llm/article/view/7112 ADJ eblip-29351 282 2     SPACE eblip-29351 282 3 peacemaker peacemaker NOUN eblip-29351 282 4 , , PUNCT eblip-29351 282 5 b. b. PROPN eblip-29351 282 6 , , PUNCT eblip-29351 282 7 & & CCONJ eblip-29351 282 8 stover stover PROPN eblip-29351 282 9 heinze heinze PROPN eblip-29351 282 10 , , PUNCT eblip-29351 282 11 j. j. PROPN eblip-29351 282 12 ( ( PUNCT eblip-29351 282 13 2015 2015 NUM eblip-29351 282 14 ) ) PUNCT eblip-29351 282 15 . . PUNCT eblip-29351 283 1 moving move VERB eblip-29351 283 2 users user NOUN eblip-29351 283 3 , , PUNCT eblip-29351 283 4 moving move VERB eblip-29351 283 5 results result NOUN eblip-29351 283 6 : : PUNCT eblip-29351 283 7 exploring explore VERB eblip-29351 283 8 customer customer NOUN eblip-29351 283 9 engagement engagement NOUN eblip-29351 283 10 for for ADP eblip-29351 283 11 deeper deep ADJ eblip-29351 283 12 relationships relationship NOUN eblip-29351 283 13 . . PUNCT eblip-29351 284 1 college college NOUN eblip-29351 284 2 & & CCONJ eblip-29351 284 3 undergraduate undergraduate PROPN eblip-29351 284 4 libraries library NOUN eblip-29351 284 5 , , PUNCT eblip-29351 284 6 22(3 22(3 NOUN eblip-29351 284 7 - - SYM eblip-29351 284 8 4 4 NUM eblip-29351 284 9 ) ) PUNCT eblip-29351 284 10 , , PUNCT eblip-29351 284 11 261 261 NUM eblip-29351 284 12 - - SYM eblip-29351 284 13 272 272 NUM eblip-29351 284 14 . . PUNCT eblip-29351 285 1 http://dx.doi.org/10.1080/10691316.2015.1081084 http://dx.doi.org/10.1080/10691316.2015.1081084 NOUN eblip-29351 285 2         SPACE eblip-29351 285 3 piorun piorun NOUN eblip-29351 285 4 , , PUNCT eblip-29351 285 5 m. m. NOUN eblip-29351 285 6 ( ( PUNCT eblip-29351 285 7 2011 2011 NUM eblip-29351 285 8 ) ) PUNCT eblip-29351 285 9 . . PUNCT eblip-29351 286 1 evaluation evaluation NOUN eblip-29351 286 2 of of ADP eblip-29351 286 3 strategic strategic ADJ eblip-29351 286 4 plans plan NOUN eblip-29351 286 5 in in ADP eblip-29351 286 6 academic academic ADJ eblip-29351 286 7 medical medical ADJ eblip-29351 286 8 libraries library NOUN eblip-29351 286 9 . . PUNCT eblip-29351 287 1 library library NOUN eblip-29351 287 2 & & CCONJ eblip-29351 287 3 information information PROPN eblip-29351 287 4 science science PROPN eblip-29351 287 5 research research PROPN eblip-29351 287 6 , , PUNCT eblip-29351 287 7 33(1 33(1 NUM eblip-29351 287 8 ) ) PUNCT eblip-29351 287 9 , , PUNCT eblip-29351 287 10 54 54 NUM eblip-29351 287 11 - - SYM eblip-29351 287 12 62 62 NUM eblip-29351 287 13 . . PUNCT eblip-29351 288 1 https://doi.org/10.1016/j.lisr.2010.05.002 https://doi.org/10.1016/j.lisr.2010.05.002 NOUN eblip-29351 288 2         SPACE eblip-29351 288 3 potter potter NOUN eblip-29351 288 4 , , PUNCT eblip-29351 288 5 n. n. PROPN eblip-29351 288 6 ( ( PUNCT eblip-29351 288 7 n.d n.d PROPN eblip-29351 288 8 . . PROPN eblip-29351 288 9 ) ) PUNCT eblip-29351 288 10 . . PUNCT eblip-29351 289 1 ux ux INTJ eblip-29351 289 2 in in ADP eblip-29351 289 3 libraries library NOUN eblip-29351 289 4 resource resource NOUN eblip-29351 289 5 list list NOUN eblip-29351 289 6 : : PUNCT eblip-29351 289 7 a a DET eblip-29351 289 8 structured structured ADJ eblip-29351 289 9 introduction introduction NOUN eblip-29351 289 10 to to ADP eblip-29351 289 11 ux ux PROPN eblip-29351 289 12 and and CCONJ eblip-29351 289 13 ethnography ethnography NOUN eblip-29351 289 14 . . PUNCT eblip-29351 290 1 retrieved retrieve VERB eblip-29351 290 2 from from ADP eblip-29351 290 3 https://www.ned-potter.com/ux-in-libraries-resource-list/ https://www.ned-potter.com/ux-in-libraries-resource-list/ NOUN eblip-29351 290 4     SPACE eblip-29351 290 5 priestner priestner NOUN eblip-29351 290 6 , , PUNCT eblip-29351 290 7 a. a. PROPN eblip-29351 290 8 & & CCONJ eblip-29351 290 9 borg borg PROPN eblip-29351 290 10 , , PUNCT eblip-29351 290 11 m. m. NOUN eblip-29351 290 12 ( ( PUNCT eblip-29351 290 13 eds ed NOUN eblip-29351 290 14 . . PUNCT eblip-29351 290 15 ) ) PUNCT eblip-29351 290 16 . . PUNCT eblip-29351 291 1 ( ( PUNCT eblip-29351 291 2 2016 2016 NUM eblip-29351 291 3 ) ) PUNCT eblip-29351 291 4 . . PUNCT eblip-29351 292 1 user user NOUN eblip-29351 292 2 experience experience NOUN eblip-29351 292 3 in in ADP eblip-29351 292 4 libraries library NOUN eblip-29351 292 5 : : PUNCT eblip-29351 292 6 applying apply VERB eblip-29351 292 7 ethnography ethnography NOUN eblip-29351 292 8 and and CCONJ eblip-29351 292 9 human human ADJ eblip-29351 292 10 - - PUNCT eblip-29351 292 11 centred centre VERB eblip-29351 292 12 design design NOUN eblip-29351 292 13 . . PUNCT eblip-29351 293 1 new new PROPN eblip-29351 293 2 york york PROPN eblip-29351 293 3 : : PUNCT eblip-29351 293 4 routledge routledge PROPN eblip-29351 293 5 . . PUNCT eblip-29351 293 6     SPACE eblip-29351 293 7 renaud renaud PROPN eblip-29351 293 8 , , PUNCT eblip-29351 293 9 j. j. PROPN eblip-29351 293 10 , , PUNCT eblip-29351 293 11 britton britton PROPN eblip-29351 293 12 , , PUNCT eblip-29351 293 13 s. s. PROPN eblip-29351 293 14 , , PUNCT eblip-29351 293 15 wang wang PROPN eblip-29351 293 16 , , PUNCT eblip-29351 293 17 d. d. PROPN eblip-29351 293 18 , , PUNCT eblip-29351 293 19 & & CCONJ eblip-29351 293 20 ogihara ogihara PROPN eblip-29351 293 21 , , PUNCT eblip-29351 293 22 m. m. NOUN eblip-29351 293 23 ( ( PUNCT eblip-29351 293 24 2015 2015 NUM eblip-29351 293 25 ) ) PUNCT eblip-29351 293 26 . . PUNCT eblip-29351 294 1 mining mining NOUN eblip-29351 294 2 library library NOUN eblip-29351 294 3 and and CCONJ eblip-29351 294 4 university university NOUN eblip-29351 294 5 data datum NOUN eblip-29351 294 6 to to PART eblip-29351 294 7 understand understand VERB eblip-29351 294 8 library library NOUN eblip-29351 294 9 use use NOUN eblip-29351 294 10 patterns pattern NOUN eblip-29351 294 11 . . PUNCT eblip-29351 295 1 the the DET eblip-29351 295 2 electronic electronic ADJ eblip-29351 295 3 library library NOUN eblip-29351 295 4 , , PUNCT eblip-29351 295 5 33(3 33(3 NOUN eblip-29351 295 6 ) ) PUNCT eblip-29351 295 7 , , PUNCT eblip-29351 295 8 355 355 NUM eblip-29351 295 9 - - SYM eblip-29351 295 10 372 372 NUM eblip-29351 295 11 . . PUNCT eblip-29351 296 1 http http ADJ eblip-29351 296 2 : : PUNCT eblip-29351 296 3 dx.doi.org/10.1108 dx.doi.org/10.1108 VERB eblip-29351 296 4 / / SYM eblip-29351 296 5 el-07 el-07 NOUN eblip-29351 296 6 - - PUNCT eblip-29351 296 7 2013 2013 NUM eblip-29351 296 8 - - PUNCT eblip-29351 296 9 0136 0136 NUM eblip-29351 296 10     SPACE eblip-29351 296 11 shorb shorb NOUN eblip-29351 296 12 , , PUNCT eblip-29351 296 13 s. s. PROPN eblip-29351 296 14 r. r. PROPN eblip-29351 296 15 & & CCONJ eblip-29351 296 16 driscoll driscoll PROPN eblip-29351 296 17 , , PUNCT eblip-29351 296 18 l. l. PROPN eblip-29351 296 19 ( ( PUNCT eblip-29351 296 20 2004 2004 NUM eblip-29351 296 21 ) ) PUNCT eblip-29351 296 22 . . PUNCT eblip-29351 297 1 libqual+ libqual+ X eblip-29351 297 2 meets meet VERB eblip-29351 297 3 strategic strategic ADJ eblip-29351 297 4 planning planning NOUN eblip-29351 297 5 at at ADP eblip-29351 297 6 the the DET eblip-29351 297 7 university university PROPN eblip-29351 297 8 of of ADP eblip-29351 297 9 florida florida PROPN eblip-29351 297 10 . . PUNCT eblip-29351 298 1 journal journal PROPN eblip-29351 298 2 of of ADP eblip-29351 298 3 library library PROPN eblip-29351 298 4 administration administration NOUN eblip-29351 298 5 , , PUNCT eblip-29351 298 6 40(3 40(3 NOUN eblip-29351 298 7 - - SYM eblip-29351 298 8 4 4 NUM eblip-29351 298 9 ) ) PUNCT eblip-29351 298 10 , , PUNCT eblip-29351 298 11 173 173 NUM eblip-29351 298 12 - - SYM eblip-29351 298 13 180 180 NUM eblip-29351 298 14 . . PUNCT eblip-29351 299 1 http://dx.doi.org/10.1300/j111v40n03_13 http://dx.doi.org/10.1300/j111v40n03_13 PROPN eblip-29351 299 2     SPACE eblip-29351 299 3 stephan stephan PROPN eblip-29351 299 4 , , PUNCT eblip-29351 299 5 e. e. PROPN eblip-29351 299 6 ( ( PUNCT eblip-29351 299 7 2010 2010 NUM eblip-29351 299 8 ) ) PUNCT eblip-29351 299 9 . . PUNCT eblip-29351 300 1 strategic strategic ADJ eblip-29351 300 2 planning planning NOUN eblip-29351 300 3 on on ADP eblip-29351 300 4 the the DET eblip-29351 300 5 fast fast ADJ eblip-29351 300 6 track track NOUN eblip-29351 300 7 . . PUNCT eblip-29351 301 1 library library ADJ eblip-29351 301 2 leadership leadership NOUN eblip-29351 301 3 & & CCONJ eblip-29351 301 4 management management NOUN eblip-29351 301 5 , , PUNCT eblip-29351 301 6 24(4 24(4 NUM eblip-29351 301 7 ) ) PUNCT eblip-29351 301 8 , , PUNCT eblip-29351 301 9 189 189 NUM eblip-29351 301 10 - - SYM eblip-29351 301 11 198 198 NUM eblip-29351 301 12 . . PUNCT eblip-29351 302 1 https://journals.tdl.org/llm/index.php/llm/article/view/1856/1129 https://journals.tdl.org/llm/index.php/llm/article/view/1856/1129 PROPN eblip-29351 302 2     SPACE eblip-29351 302 3 stewart stewart PROPN eblip-29351 302 4 saunders saunders PROPN eblip-29351 302 5 , , PUNCT eblip-29351 302 6 e. e. PROPN eblip-29351 302 7 ( ( PUNCT eblip-29351 302 8 2008 2008 NUM eblip-29351 302 9 ) ) PUNCT eblip-29351 302 10 . . PUNCT eblip-29351 303 1 drilling drill VERB eblip-29351 303 2 the the PRON eblip-29351 303 3 libqual+ libqual+ ADP eblip-29351 303 4 data datum NOUN eblip-29351 303 5 for for ADP eblip-29351 303 6 strategic strategic ADJ eblip-29351 303 7 planning planning NOUN eblip-29351 303 8 . . PUNCT eblip-29351 304 1 performance performance NOUN eblip-29351 304 2 measurement measurement NOUN eblip-29351 304 3 and and CCONJ eblip-29351 304 4 metrics metric NOUN eblip-29351 304 5 , , PUNCT eblip-29351 304 6 9(3 9(3 NUM eblip-29351 304 7 ) ) PUNCT eblip-29351 304 8 , , PUNCT eblip-29351 304 9 160 160 NUM eblip-29351 304 10 - - SYM eblip-29351 304 11 170 170 NUM eblip-29351 304 12 . . PUNCT eblip-29351 305 1 http://doi.org/10.1108/14678040810928390 http://doi.org/10.1108/14678040810928390 PUNCT eblip-29351 305 2           SPACE eblip-29351 306 1 varnum varnum PROPN eblip-29351 306 2 , , PUNCT eblip-29351 306 3 k. k. PROPN eblip-29351 306 4 ( ( PUNCT eblip-29351 306 5 2015 2015 NUM eblip-29351 306 6 ) ) PUNCT eblip-29351 306 7 . . PUNCT eblip-29351 307 1 editorial editorial ADJ eblip-29351 307 2 board board NOUN eblip-29351 307 3 thoughts thought NOUN eblip-29351 307 4 : : PUNCT eblip-29351 307 5 library library NOUN eblip-29351 307 6 analytics analytic NOUN eblip-29351 307 7 and and CCONJ eblip-29351 307 8 patron patron PROPN eblip-29351 307 9 privacy privacy PROPN eblip-29351 307 10 . . PUNCT eblip-29351 308 1 information information NOUN eblip-29351 308 2 technology technology NOUN eblip-29351 308 3 and and CCONJ eblip-29351 308 4 libraries library NOUN eblip-29351 308 5 , , PUNCT eblip-29351 308 6 34(4 34(4 NUM eblip-29351 308 7 ) ) PUNCT eblip-29351 308 8 , , PUNCT eblip-29351 308 9 2 2 NUM eblip-29351 308 10 - - SYM eblip-29351 308 11 4 4 NUM eblip-29351 308 12 . . PUNCT eblip-29351 309 1 http://doi.org/10.6017/ital.v34i4.9151 http://doi.org/10.6017/ital.v34i4.9151 NOUN eblip-29351 309 2     SPACE eblip-29351 309 3 white white ADJ eblip-29351 309 4 , , PUNCT eblip-29351 309 5 g. g. PROPN eblip-29351 309 6 w. w. PROPN eblip-29351 309 7 ( ( PUNCT eblip-29351 309 8 2012 2012 NUM eblip-29351 309 9 ) ) PUNCT eblip-29351 309 10 . . PUNCT eblip-29351 310 1 developing develop VERB eblip-29351 310 2 a a DET eblip-29351 310 3 marketing marketing NOUN eblip-29351 310 4 plan plan NOUN eblip-29351 310 5 for for ADP eblip-29351 310 6 the the DET eblip-29351 310 7 library library NOUN eblip-29351 310 8 by by ADP eblip-29351 310 9 and and CCONJ eblip-29351 310 10 for for ADP eblip-29351 310 11 students student NOUN eblip-29351 310 12 . . PUNCT eblip-29351 311 1 in in ADP eblip-29351 311 2 l. l. PROPN eblip-29351 311 3 snavely snavely PROPN eblip-29351 311 4 ( ( PUNCT eblip-29351 311 5 ed ed NOUN eblip-29351 311 6 . . PUNCT eblip-29351 311 7 ) ) PUNCT eblip-29351 311 8 , , PUNCT eblip-29351 311 9 student student NOUN eblip-29351 311 10 engagement engagement NOUN eblip-29351 311 11 and and CCONJ eblip-29351 311 12 the the DET eblip-29351 311 13 academic academic ADJ eblip-29351 311 14 library library NOUN eblip-29351 311 15 ( ( PUNCT eblip-29351 311 16 pp pp ADJ eblip-29351 311 17 . . PUNCT eblip-29351 311 18 95 95 NUM eblip-29351 311 19 - - SYM eblip-29351 311 20 103 103 NUM eblip-29351 311 21 ) ) PUNCT eblip-29351 311 22 . . PUNCT eblip-29351 312 1 santa santa PROPN eblip-29351 312 2 barbara barbara PROPN eblip-29351 312 3 , , PUNCT eblip-29351 312 4 ca can AUX eblip-29351 312 5 : : PUNCT eblip-29351 312 6 libraries library NOUN eblip-29351 312 7 unlimited unlimited ADJ eblip-29351 312 8 . . PUNCT eblip-29351 312 9     SPACE eblip-29351 313 1 williams williams PROPN eblip-29351 313 2 , , PUNCT eblip-29351 313 3 j. j. PROPN eblip-29351 313 4 , , PUNCT eblip-29351 313 5 nickelson nickelson PROPN eblip-29351 313 6 dearie dearie PROPN eblip-29351 313 7 , , PUNCT eblip-29351 313 8 t. t. PROPN eblip-29351 313 9 , , PUNCT eblip-29351 313 10 & & CCONJ eblip-29351 313 11 schottlaender schottlaender PROPN eblip-29351 313 12 , , PUNCT eblip-29351 313 13 b. b. PROPN eblip-29351 313 14 e. e. PROPN eblip-29351 313 15 c. c. PROPN eblip-29351 313 16 ( ( PUNCT eblip-29351 313 17 2013 2013 NUM eblip-29351 313 18 ) ) PUNCT eblip-29351 313 19 . . PUNCT eblip-29351 314 1 bottom bottom ADJ eblip-29351 314 2 - - PUNCT eblip-29351 314 3 up up ADP eblip-29351 314 4 strategic strategic ADJ eblip-29351 314 5 planning planning NOUN eblip-29351 314 6 : : PUNCT eblip-29351 314 7 the the DET eblip-29351 314 8 uc uc PROPN eblip-29351 314 9 san san PROPN eblip-29351 314 10 diego diego PROPN eblip-29351 314 11 libraries libraries PROPN eblip-29351 314 12 experience experience NOUN eblip-29351 314 13 . . PUNCT eblip-29351 315 1 library library ADJ eblip-29351 315 2 leadership leadership NOUN eblip-29351 315 3 & & CCONJ eblip-29351 315 4 management management PROPN eblip-29351 315 5 , , PUNCT eblip-29351 315 6 27(3 27(3 NUM eblip-29351 315 7 ) ) PUNCT eblip-29351 315 8 , , PUNCT eblip-29351 315 9 1 1 NUM eblip-29351 315 10 - - SYM eblip-29351 315 11 13 13 NUM eblip-29351 315 12 . . PUNCT eblip-29351 316 1 https://journals.tdl.org/llm/index.php/llm/article/view/7031 https://journals.tdl.org/llm/index.php/llm/article/view/7031 NOUN eblip-29351 316 2         SPACE eblip-29351 316 3 appendix appendix VERB eblip-29351 316 4 survey survey NOUN eblip-29351 316 5 questions question NOUN eblip-29351 316 6     SPACE eblip-29351 316 7 where where SCONJ eblip-29351 316 8 is be AUX eblip-29351 316 9 your your PRON eblip-29351 316 10 university university NOUN eblip-29351 316 11 located locate VERB eblip-29351 316 12 ? ? PUNCT eblip-29351 317 1 canada canada PROPN eblip-29351 317 2 united united PROPN eblip-29351 317 3 kingdom kingdom PROPN eblip-29351 317 4 australia australia PROPN eblip-29351 317 5 new new PROPN eblip-29351 317 6 zealand zealand PROPN eblip-29351 317 7     SPACE eblip-29351 317 8 what what PRON eblip-29351 317 9 is be AUX eblip-29351 317 10 your your PRON eblip-29351 317 11 role role NOUN eblip-29351 317 12 in in ADP eblip-29351 317 13 the the DET eblip-29351 317 14 library library NOUN eblip-29351 317 15 ? ? PUNCT eblip-29351 318 1 library library ADJ eblip-29351 318 2 director director NOUN eblip-29351 318 3 / / SYM eblip-29351 318 4 university university NOUN eblip-29351 318 5 librarian librarian ADJ eblip-29351 318 6 associate associate NOUN eblip-29351 318 7 / / SYM eblip-29351 318 8 assistant assistant NOUN eblip-29351 318 9 university university NOUN eblip-29351 318 10 librarian librarian ADJ eblip-29351 318 11 assessment assessment NOUN eblip-29351 318 12 librarian librarian PROPN eblip-29351 318 13 other other ADJ eblip-29351 318 14     SPACE eblip-29351 318 15 do do AUX eblip-29351 318 16 you you PRON eblip-29351 318 17 have have VERB eblip-29351 318 18 a a DET eblip-29351 318 19 strategic strategic ADJ eblip-29351 318 20 plan plan NOUN eblip-29351 318 21 for for ADP eblip-29351 318 22 your your PRON eblip-29351 318 23 library library NOUN eblip-29351 318 24 ? ? PUNCT eblip-29351 319 1 yes yes INTJ eblip-29351 319 2 / / SYM eblip-29351 320 1 no no INTJ eblip-29351 320 2 ( ( PUNCT eblip-29351 320 3 if if SCONJ eblip-29351 320 4 no no INTJ eblip-29351 320 5 , , PUNCT eblip-29351 320 6 thank thank VERB eblip-29351 320 7 you you PRON eblip-29351 320 8 for for ADP eblip-29351 320 9 your your PRON eblip-29351 320 10 help help NOUN eblip-29351 320 11 . . PUNCT eblip-29351 321 1 please please INTJ eblip-29351 321 2 go go VERB eblip-29351 321 3 the the DET eblip-29351 321 4 end end NOUN eblip-29351 321 5 of of ADP eblip-29351 321 6 the the DET eblip-29351 321 7 survey survey NOUN eblip-29351 321 8 ) ) PUNCT eblip-29351 321 9 . . PUNCT eblip-29351 321 10     SPACE eblip-29351 322 1 strategic strategic ADJ eblip-29351 322 2 planning planning NOUN eblip-29351 322 3     SPACE eblip-29351 322 4 can can AUX eblip-29351 322 5 you you PRON eblip-29351 322 6 tell tell VERB eblip-29351 322 7 me i PRON eblip-29351 322 8 about about ADP eblip-29351 322 9 the the DET eblip-29351 322 10 process process NOUN eblip-29351 322 11 you you PRON eblip-29351 322 12 used use VERB eblip-29351 322 13 for for ADP eblip-29351 322 14 creating create VERB eblip-29351 322 15 your your PRON eblip-29351 322 16 strategic strategic ADJ eblip-29351 322 17 plan plan NOUN eblip-29351 322 18 ( ( PUNCT eblip-29351 322 19 e.g. e.g. ADV eblip-29351 322 20 , , PUNCT eblip-29351 322 21 interviews interview NOUN eblip-29351 322 22 / / SYM eblip-29351 322 23 focus focus NOUN eblip-29351 322 24 groups group NOUN eblip-29351 322 25 with with ADP eblip-29351 322 26 library library ADJ eblip-29351 322 27 staff staff NOUN eblip-29351 322 28 / / SYM eblip-29351 322 29 users user NOUN eblip-29351 322 30 , , PUNCT eblip-29351 322 31 meetings meeting NOUN eblip-29351 322 32 / / SYM eblip-29351 322 33 consultations consultation NOUN eblip-29351 322 34 with with ADP eblip-29351 322 35 campus campus NOUN eblip-29351 322 36 partners partner NOUN eblip-29351 322 37 , , PUNCT eblip-29351 322 38 etc etc X eblip-29351 322 39 . . X eblip-29351 322 40 ) ) PUNCT eblip-29351 322 41     SPACE eblip-29351 323 1 what what PRON eblip-29351 323 2 was be AUX eblip-29351 323 3 helpful helpful ADJ eblip-29351 323 4 / / PUNCT eblip-29351 323 5 what what PRON eblip-29351 323 6 worked work VERB eblip-29351 323 7 in in ADP eblip-29351 323 8 that that DET eblip-29351 323 9 process process NOUN eblip-29351 323 10 ? ? PUNCT eblip-29351 323 11     SPACE eblip-29351 324 1 what what PRON eblip-29351 324 2 was be AUX eblip-29351 324 3 not not PART eblip-29351 324 4 helpful helpful ADJ eblip-29351 324 5 / / PUNCT eblip-29351 324 6 did do AUX eblip-29351 324 7 not not PART eblip-29351 324 8 work work VERB eblip-29351 324 9 in in ADP eblip-29351 324 10 that that DET eblip-29351 324 11 process process NOUN eblip-29351 324 12 ? ? PUNCT eblip-29351 324 13     SPACE eblip-29351 325 1 is be AUX eblip-29351 325 2 there there PRON eblip-29351 325 3 anything anything PRON eblip-29351 325 4 you you PRON eblip-29351 325 5 would would AUX eblip-29351 325 6 do do VERB eblip-29351 325 7 differently differently ADV eblip-29351 325 8 next next ADJ eblip-29351 325 9 time time NOUN eblip-29351 325 10 ? ? PUNCT eblip-29351 325 11     SPACE eblip-29351 326 1 what what DET eblip-29351 326 2 kinds kind NOUN eblip-29351 326 3 of of ADP eblip-29351 326 4 questions question NOUN eblip-29351 326 5 do do AUX eblip-29351 326 6 you you PRON eblip-29351 326 7 ask ask VERB eblip-29351 326 8 to to ADP eblip-29351 326 9 library library NOUN eblip-29351 326 10 staff staff NOUN eblip-29351 326 11 ? ? PUNCT eblip-29351 327 1 are be AUX eblip-29351 327 2 they they PRON eblip-29351 327 3 different different ADJ eblip-29351 327 4 for for ADP eblip-29351 327 5 different different ADJ eblip-29351 327 6 staff staff NOUN eblip-29351 327 7 groups group NOUN eblip-29351 327 8 ? ? PUNCT eblip-29351 327 9     SPACE eblip-29351 328 1 what what DET eblip-29351 328 2 kinds kind NOUN eblip-29351 328 3 of of ADP eblip-29351 328 4 questions question NOUN eblip-29351 328 5 do do AUX eblip-29351 328 6 you you PRON eblip-29351 328 7 ask ask VERB eblip-29351 328 8 to to ADP eblip-29351 328 9 library library NOUN eblip-29351 328 10 user user NOUN eblip-29351 328 11 groups group NOUN eblip-29351 328 12 ( ( PUNCT eblip-29351 328 13 e.g. e.g. ADV eblip-29351 328 14 , , PUNCT eblip-29351 328 15 undergraduate undergraduate NOUN eblip-29351 328 16 and and CCONJ eblip-29351 328 17 graduate graduate ADJ eblip-29351 328 18 students student NOUN eblip-29351 328 19 , , PUNCT eblip-29351 328 20 faculty faculty NOUN eblip-29351 328 21 , , PUNCT eblip-29351 328 22 campus campus NOUN eblip-29351 328 23 partners partner NOUN eblip-29351 328 24 , , PUNCT eblip-29351 328 25 etc etc X eblip-29351 328 26 . . X eblip-29351 328 27 ) ) PUNCT eblip-29351 328 28     SPACE eblip-29351 329 1 yearly yearly ADV eblip-29351 329 2 updates update NOUN eblip-29351 329 3     SPACE eblip-29351 329 4 do do AUX eblip-29351 329 5 you you PRON eblip-29351 329 6 conduct conduct VERB eblip-29351 329 7 any any DET eblip-29351 329 8 yearly yearly ADJ eblip-29351 329 9 updates update NOUN eblip-29351 329 10 / / SYM eblip-29351 329 11 check check NOUN eblip-29351 329 12 - - PUNCT eblip-29351 329 13 ins in NOUN eblip-29351 329 14 of of ADP eblip-29351 329 15 your your PRON eblip-29351 329 16 plan plan NOUN eblip-29351 329 17 ? ? PUNCT eblip-29351 330 1 yes yes INTJ eblip-29351 330 2 / / SYM eblip-29351 331 1 no no INTJ eblip-29351 331 2 ( ( PUNCT eblip-29351 331 3 if if SCONJ eblip-29351 331 4 no no ADV eblip-29351 331 5 , , PUNCT eblip-29351 331 6 go go VERB eblip-29351 331 7 to to ADP eblip-29351 331 8 final final ADJ eblip-29351 331 9 comments comment NOUN eblip-29351 331 10 section section NOUN eblip-29351 331 11 ) ) PUNCT eblip-29351 331 12     SPACE eblip-29351 332 1 if if SCONJ eblip-29351 332 2 yes yes INTJ eblip-29351 332 3 , , PUNCT eblip-29351 332 4 what what DET eblip-29351 332 5 process process NOUN eblip-29351 332 6 do do AUX eblip-29351 332 7 you you PRON eblip-29351 332 8 use use VERB eblip-29351 332 9 ? ? PUNCT eblip-29351 333 1 ( ( PUNCT eblip-29351 333 2 e.g. e.g. ADV eblip-29351 333 3 , , PUNCT eblip-29351 333 4 interviews interview NOUN eblip-29351 333 5 / / SYM eblip-29351 333 6 focus focus NOUN eblip-29351 333 7 groups group NOUN eblip-29351 333 8 with with ADP eblip-29351 333 9 library library ADJ eblip-29351 333 10 staff staff NOUN eblip-29351 333 11 / / SYM eblip-29351 333 12 users user NOUN eblip-29351 333 13 , , PUNCT eblip-29351 333 14 meetings meeting NOUN eblip-29351 333 15 / / SYM eblip-29351 333 16 consultations consultation NOUN eblip-29351 333 17 with with ADP eblip-29351 333 18 campus campus NOUN eblip-29351 333 19 partners partner NOUN eblip-29351 333 20 , , PUNCT eblip-29351 333 21 etc etc X eblip-29351 333 22 . . X eblip-29351 333 23 ) ) PUNCT eblip-29351 333 24     SPACE eblip-29351 334 1 what what PRON eblip-29351 334 2 was be AUX eblip-29351 334 3 helpful helpful ADJ eblip-29351 334 4 / / PUNCT eblip-29351 334 5 what what PRON eblip-29351 334 6 worked work VERB eblip-29351 334 7 in in ADP eblip-29351 334 8 the the DET eblip-29351 334 9 yearly yearly ADJ eblip-29351 334 10 update update NOUN eblip-29351 334 11 / / SYM eblip-29351 334 12 check check NOUN eblip-29351 334 13 - - PUNCT eblip-29351 334 14 in in ADP eblip-29351 334 15 process process NOUN eblip-29351 334 16 ? ? PUNCT eblip-29351 334 17     SPACE eblip-29351 335 1 what what PRON eblip-29351 335 2 was be AUX eblip-29351 335 3 not not PART eblip-29351 335 4 helpful helpful ADJ eblip-29351 335 5 / / PUNCT eblip-29351 335 6 did do AUX eblip-29351 335 7 not not PART eblip-29351 335 8 work work VERB eblip-29351 335 9 in in ADP eblip-29351 335 10 the the DET eblip-29351 335 11 yearly yearly ADJ eblip-29351 335 12 update update NOUN eblip-29351 335 13 / / SYM eblip-29351 335 14 check check NOUN eblip-29351 335 15 - - PUNCT eblip-29351 335 16 in in ADP eblip-29351 335 17 process process NOUN eblip-29351 335 18 ? ? PUNCT eblip-29351 335 19     SPACE eblip-29351 336 1 what what DET eblip-29351 336 2 kinds kind NOUN eblip-29351 336 3 of of ADP eblip-29351 336 4 questions question NOUN eblip-29351 336 5 do do AUX eblip-29351 336 6 you you PRON eblip-29351 336 7 ask ask VERB eblip-29351 336 8 to to ADP eblip-29351 336 9 library library NOUN eblip-29351 336 10 staff staff NOUN eblip-29351 336 11 ? ? PUNCT eblip-29351 337 1 are be AUX eblip-29351 337 2 they they PRON eblip-29351 337 3 different different ADJ eblip-29351 337 4 for for ADP eblip-29351 337 5 different different ADJ eblip-29351 337 6 staff staff NOUN eblip-29351 337 7 groups group NOUN eblip-29351 337 8 ? ? PUNCT eblip-29351 337 9     SPACE eblip-29351 338 1 what what DET eblip-29351 338 2 kinds kind NOUN eblip-29351 338 3 of of ADP eblip-29351 338 4 questions question NOUN eblip-29351 338 5 do do AUX eblip-29351 338 6 you you PRON eblip-29351 338 7 ask ask VERB eblip-29351 338 8 to to ADP eblip-29351 338 9 library library NOUN eblip-29351 338 10 user user NOUN eblip-29351 338 11 groups group NOUN eblip-29351 338 12 ( ( PUNCT eblip-29351 338 13 e.g. e.g. ADV eblip-29351 338 14 , , PUNCT eblip-29351 338 15 undergraduate undergraduate NOUN eblip-29351 338 16 and and CCONJ eblip-29351 338 17 graduate graduate ADJ eblip-29351 338 18 students student NOUN eblip-29351 338 19 , , PUNCT eblip-29351 338 20 faculty faculty NOUN eblip-29351 338 21 , , PUNCT eblip-29351 338 22 campus campus NOUN eblip-29351 338 23 partners partner NOUN eblip-29351 338 24 , , PUNCT eblip-29351 338 25 etc etc X eblip-29351 338 26 . . X eblip-29351 338 27 ) ) PUNCT eblip-29351 338 28     SPACE eblip-29351 338 29 final final ADJ eblip-29351 338 30 comments comment NOUN eblip-29351 338 31     SPACE eblip-29351 338 32 do do AUX eblip-29351 338 33 you you PRON eblip-29351 338 34 have have VERB eblip-29351 338 35 any any DET eblip-29351 338 36 words word NOUN eblip-29351 338 37 of of ADP eblip-29351 338 38 advice advice NOUN eblip-29351 338 39 for for ADP eblip-29351 338 40 those those PRON eblip-29351 338 41 starting start VERB eblip-29351 338 42 a a DET eblip-29351 338 43 strategic strategic ADJ eblip-29351 338 44 planning planning NOUN eblip-29351 338 45 process process NOUN eblip-29351 338 46 ? ? PUNCT eblip-29351 338 47     SPACE eblip-29351 339 1 do do AUX eblip-29351 339 2 you you PRON eblip-29351 339 3 have have VERB eblip-29351 339 4 any any DET eblip-29351 339 5 further further ADJ eblip-29351 339 6 comments comment NOUN eblip-29351 339 7 ? ? PUNCT eblip-29351 339 8     SPACE