id sid tid token lemma pos eblip-29463 1 1 evidence evidence NOUN eblip-29463 1 2 summary summary NOUN eblip-29463 1 3     SPACE eblip-29463 1 4 valued value VERB eblip-29463 1 5 academic academic ADJ eblip-29463 1 6 library library NOUN eblip-29463 1 7 services service NOUN eblip-29463 1 8 are be AUX eblip-29463 1 9 not not PART eblip-29463 1 10 necessarily necessarily ADV eblip-29463 1 11 the the DET eblip-29463 1 12 ones one NOUN eblip-29463 1 13 that that PRON eblip-29463 1 14 are be AUX eblip-29463 1 15 used use VERB eblip-29463 1 16 most most ADV eblip-29463 1 17 frequently frequently ADV eblip-29463 1 18 , , PUNCT eblip-29463 1 19 students student NOUN eblip-29463 1 20 ’ ' PUNCT eblip-29463 1 21 service service NOUN eblip-29463 1 22 and and CCONJ eblip-29463 1 23 social social ADJ eblip-29463 1 24 media medium NOUN eblip-29463 1 25 communication communication NOUN eblip-29463 1 26 priorities priority NOUN eblip-29463 1 27 should should AUX eblip-29463 1 28 also also ADV eblip-29463 1 29 be be AUX eblip-29463 1 30 considered consider VERB eblip-29463 1 31     SPACE eblip-29463 1 32 a a DET eblip-29463 1 33 review review NOUN eblip-29463 1 34 of of ADP eblip-29463 1 35 : : PUNCT eblip-29463 1 36 stvilia stvilia PROPN eblip-29463 1 37 , , PUNCT eblip-29463 1 38 b. b. PROPN eblip-29463 1 39 , , PUNCT eblip-29463 1 40 & & CCONJ eblip-29463 1 41 gibradze gibradze PROPN eblip-29463 1 42 , , PUNCT eblip-29463 1 43 l. l. PROPN eblip-29463 1 44 ( ( PUNCT eblip-29463 1 45 2017 2017 NUM eblip-29463 1 46 ) ) PUNCT eblip-29463 1 47 . . PUNCT eblip-29463 2 1 examining examine VERB eblip-29463 2 2 undergraduate undergraduate ADJ eblip-29463 2 3 students student NOUN eblip-29463 2 4 ' ' PART eblip-29463 2 5 priorities priority NOUN eblip-29463 2 6 for for ADP eblip-29463 2 7 academic academic ADJ eblip-29463 2 8 library library NOUN eblip-29463 2 9 services service NOUN eblip-29463 2 10 and and CCONJ eblip-29463 2 11 social social ADJ eblip-29463 2 12 media medium NOUN eblip-29463 2 13 communication communication NOUN eblip-29463 2 14 . . PUNCT eblip-29463 3 1 the the DET eblip-29463 3 2 journal journal NOUN eblip-29463 3 3 of of ADP eblip-29463 3 4 academic academic ADJ eblip-29463 3 5 librarianship librarianship NOUN eblip-29463 3 6 , , PUNCT eblip-29463 3 7 43(3 43(3 NUM eblip-29463 3 8 ) ) PUNCT eblip-29463 3 9 , , PUNCT eblip-29463 3 10 257 257 NUM eblip-29463 3 11 - - SYM eblip-29463 3 12 262 262 NUM eblip-29463 3 13 . . PUNCT eblip-29463 4 1 https://doi.org/10.1016/j.acalib.2017.02.013 https://doi.org/10.1016/j.acalib.2017.02.013 NOUN eblip-29463 4 2     SPACE eblip-29463 4 3 reviewed review VERB eblip-29463 4 4 by by ADP eblip-29463 4 5 : : PUNCT eblip-29463 4 6 michelle michelle PROPN eblip-29463 4 7 dubroy dubroy PROPN eblip-29463 4 8 sciences sciences PROPN eblip-29463 4 9 librarian librarian PROPN eblip-29463 4 10 griffith griffith PROPN eblip-29463 4 11 university university PROPN eblip-29463 4 12 southport southport PROPN eblip-29463 4 13 , , PUNCT eblip-29463 4 14 queensland queensland PROPN eblip-29463 4 15 , , PUNCT eblip-29463 4 16 australia australia PROPN eblip-29463 4 17 e e NOUN eblip-29463 4 18 - - NOUN eblip-29463 4 19 mail mail NOUN eblip-29463 4 20 : : PUNCT eblip-29463 4 21 m.dubroy@griffith.edu.au m.dubroy@griffith.edu.au PROPN eblip-29463 4 22     SPACE eblip-29463 4 23 received receive VERB eblip-29463 4 24 : : PUNCT eblip-29463 4 25 26 26 NUM eblip-29463 4 26 june june PROPN eblip-29463 4 27 2018 2018 NUM eblip-29463 4 28     SPACE eblip-29463 4 29 accepted accept VERB eblip-29463 4 30 : : PUNCT eblip-29463 4 31 12 12 NUM eblip-29463 4 32 aug aug NOUN eblip-29463 4 33 . . PROPN eblip-29463 4 34 2018 2018 NUM eblip-29463 4 35             SPACE eblip-29463 4 36 2018 2018 NUM eblip-29463 4 37 dubroy dubroy NOUN eblip-29463 4 38 . . PUNCT eblip-29463 5 1 this this PRON eblip-29463 5 2 is be AUX eblip-29463 5 3 an an DET eblip-29463 5 4 open open ADJ eblip-29463 5 5 access access NOUN eblip-29463 5 6 article article NOUN eblip-29463 5 7 distributed distribute VERB eblip-29463 5 8 under under ADP eblip-29463 5 9 the the DET eblip-29463 5 10 terms term NOUN eblip-29463 5 11 of of ADP eblip-29463 5 12 the the DET eblip-29463 5 13 creative creative ADJ eblip-29463 5 14 commons‐attribution‐noncommercial‐share commons‐attribution‐noncommercial‐share NOUN eblip-29463 5 15 alike alike ADJ eblip-29463 5 16 license license VERB eblip-29463 5 17 4.0 4.0 NUM eblip-29463 5 18 international international ADJ eblip-29463 5 19 ( ( PUNCT eblip-29463 5 20 http://creativecommons.org/licenses/by-nc-sa/4.0/ http://creativecommons.org/licenses/by-nc-sa/4.0/ PROPN eblip-29463 5 21 ) ) PUNCT eblip-29463 5 22 , , PUNCT eblip-29463 5 23 which which PRON eblip-29463 5 24 permits permit VERB eblip-29463 5 25 unrestricted unrestricted ADJ eblip-29463 5 26 use use NOUN eblip-29463 5 27 , , PUNCT eblip-29463 5 28 distribution distribution NOUN eblip-29463 5 29 , , PUNCT eblip-29463 5 30 and and CCONJ eblip-29463 5 31 reproduction reproduction NOUN eblip-29463 5 32 in in ADP eblip-29463 5 33 any any DET eblip-29463 5 34 medium medium NOUN eblip-29463 5 35 , , PUNCT eblip-29463 5 36 provided provide VERB eblip-29463 5 37 the the DET eblip-29463 5 38 original original ADJ eblip-29463 5 39 work work NOUN eblip-29463 5 40 is be AUX eblip-29463 5 41 properly properly ADV eblip-29463 5 42 attributed attribute VERB eblip-29463 5 43 , , PUNCT eblip-29463 5 44 not not PART eblip-29463 5 45 used use VERB eblip-29463 5 46 for for ADP eblip-29463 5 47 commercial commercial ADJ eblip-29463 5 48 purposes purpose NOUN eblip-29463 5 49 , , PUNCT eblip-29463 5 50 and and CCONJ eblip-29463 5 51 , , PUNCT eblip-29463 5 52 if if SCONJ eblip-29463 5 53 transformed transform VERB eblip-29463 5 54 , , PUNCT eblip-29463 5 55 the the DET eblip-29463 5 56 resulting result VERB eblip-29463 5 57 work work NOUN eblip-29463 5 58 is be AUX eblip-29463 5 59 redistributed redistribute VERB eblip-29463 5 60 under under ADP eblip-29463 5 61 the the DET eblip-29463 5 62 same same ADJ eblip-29463 5 63 or or CCONJ eblip-29463 5 64 similar similar ADJ eblip-29463 5 65 license license NOUN eblip-29463 5 66 to to ADP eblip-29463 5 67 this this DET eblip-29463 5 68 one one NUM eblip-29463 5 69 . . PUNCT eblip-29463 5 70         SPACE eblip-29463 6 1 doi doi NOUN eblip-29463 6 2 : : PUNCT eblip-29463 6 3 10.18438 10.18438 NUM eblip-29463 6 4 / / SYM eblip-29463 6 5 eblip29463 eblip29463 PROPN eblip-29463 6 6         SPACE eblip-29463 6 7 abstract abstract ADJ eblip-29463 6 8     SPACE eblip-29463 6 9 objective objective NOUN eblip-29463 6 10 – – PUNCT eblip-29463 6 11 to to PART eblip-29463 6 12 examine examine VERB eblip-29463 6 13 how how SCONJ eblip-29463 6 14 undergraduate undergraduate ADJ eblip-29463 6 15 students student NOUN eblip-29463 6 16 rate rate VERB eblip-29463 6 17 the the DET eblip-29463 6 18 importance importance NOUN eblip-29463 6 19 of of ADP eblip-29463 6 20 different different ADJ eblip-29463 6 21 categories category NOUN eblip-29463 6 22 of of ADP eblip-29463 6 23 library library NOUN eblip-29463 6 24 services service NOUN eblip-29463 6 25 and and CCONJ eblip-29463 6 26 library library ADJ eblip-29463 6 27 social social ADJ eblip-29463 6 28 media medium NOUN eblip-29463 6 29 postings posting NOUN eblip-29463 6 30 . . PUNCT eblip-29463 6 31     SPACE eblip-29463 7 1 design design NOUN eblip-29463 7 2 – – PUNCT eblip-29463 7 3 online online ADJ eblip-29463 7 4 survey survey NOUN eblip-29463 7 5 . . PUNCT eblip-29463 7 6     SPACE eblip-29463 8 1 setting set VERB eblip-29463 8 2 – – PUNCT eblip-29463 8 3 large large ADJ eblip-29463 8 4 research research NOUN eblip-29463 8 5 university university NOUN eblip-29463 8 6 in in ADP eblip-29463 8 7 the the DET eblip-29463 8 8 united united PROPN eblip-29463 8 9 states states PROPN eblip-29463 8 10 . . PUNCT eblip-29463 8 11     SPACE eblip-29463 9 1 subjects subject NOUN eblip-29463 9 2 – – PUNCT eblip-29463 9 3 159 159 NUM eblip-29463 9 4 undergraduate undergraduate NOUN eblip-29463 9 5 students student NOUN eblip-29463 9 6 enrolled enrol VERB eblip-29463 9 7 in in ADP eblip-29463 9 8 3 3 NUM eblip-29463 9 9 information information NOUN eblip-29463 9 10 technology technology NOUN eblip-29463 9 11 classes class NOUN eblip-29463 9 12 . . PUNCT eblip-29463 9 13     SPACE eblip-29463 10 1 methods method NOUN eblip-29463 10 2 – – PUNCT eblip-29463 10 3 participants participant NOUN eblip-29463 10 4 were be AUX eblip-29463 10 5 asked ask VERB eblip-29463 10 6 to to PART eblip-29463 10 7 rate rate VERB eblip-29463 10 8 the the DET eblip-29463 10 9 importance importance NOUN eblip-29463 10 10 of of ADP eblip-29463 10 11 different different ADJ eblip-29463 10 12 library library NOUN eblip-29463 10 13 service service NOUN eblip-29463 10 14 categories category NOUN eblip-29463 10 15 on on ADP eblip-29463 10 16 a a DET eblip-29463 10 17 7 7 NUM eblip-29463 10 18 - - PUNCT eblip-29463 10 19 point point NOUN eblip-29463 10 20 likert likert ADJ eblip-29463 10 21 scale scale NOUN eblip-29463 10 22 . . PUNCT eblip-29463 11 1 the the DET eblip-29463 11 2 library library PROPN eblip-29463 11 3 service service NOUN eblip-29463 11 4 categories category NOUN eblip-29463 11 5 were be AUX eblip-29463 11 6 ( ( PUNCT eblip-29463 11 7 1 1 NUM eblip-29463 11 8 ) ) PUNCT eblip-29463 11 9 access access NOUN eblip-29463 11 10 to to ADP eblip-29463 11 11 information information NOUN eblip-29463 11 12 and and CCONJ eblip-29463 11 13 computer computer NOUN eblip-29463 11 14 resources resource NOUN eblip-29463 11 15 , , PUNCT eblip-29463 11 16 ( ( PUNCT eblip-29463 11 17 2 2 X eblip-29463 11 18 ) ) PUNCT eblip-29463 11 19 study study NOUN eblip-29463 11 20 support support NOUN eblip-29463 11 21 services service NOUN eblip-29463 11 22 , , PUNCT eblip-29463 11 23 ( ( PUNCT eblip-29463 11 24 3 3 X eblip-29463 11 25 ) ) PUNCT eblip-29463 11 26 support support NOUN eblip-29463 11 27 for for ADP eblip-29463 11 28 club club NOUN eblip-29463 11 29 meetings meeting NOUN eblip-29463 11 30 , , PUNCT eblip-29463 11 31 and and CCONJ eblip-29463 11 32 ( ( PUNCT eblip-29463 11 33 4 4 X eblip-29463 11 34 ) ) PUNCT eblip-29463 11 35 q&a q&a PROPN eblip-29463 11 36 services service NOUN eblip-29463 11 37 . . PUNCT eblip-29463 12 1 participants participant NOUN eblip-29463 12 2 were be AUX eblip-29463 12 3 also also ADV eblip-29463 12 4 asked ask VERB eblip-29463 12 5 to to PART eblip-29463 12 6 rate rate VERB eblip-29463 12 7 the the DET eblip-29463 12 8 importance importance NOUN eblip-29463 12 9 of of ADP eblip-29463 12 10 nine nine NUM eblip-29463 12 11 different different ADJ eblip-29463 12 12 categories category NOUN eblip-29463 12 13 of of ADP eblip-29463 12 14 library library ADJ eblip-29463 12 15 social social ADJ eblip-29463 12 16 media medium NOUN eblip-29463 12 17 postings posting NOUN eblip-29463 12 18 , , PUNCT eblip-29463 12 19 also also ADV eblip-29463 12 20 on on ADP eblip-29463 12 21 a a DET eblip-29463 12 22 7 7 NUM eblip-29463 12 23 - - PUNCT eblip-29463 12 24 point point NOUN eblip-29463 12 25 likert likert ADJ eblip-29463 12 26 scale scale NOUN eblip-29463 12 27 . . PUNCT eblip-29463 13 1 the the DET eblip-29463 13 2 categories category NOUN eblip-29463 13 3 of of ADP eblip-29463 13 4 social social ADJ eblip-29463 13 5 media medium NOUN eblip-29463 13 6 postings posting NOUN eblip-29463 13 7 were be AUX eblip-29463 13 8 ( ( PUNCT eblip-29463 13 9 1 1 X eblip-29463 13 10 ) ) PUNCT eblip-29463 13 11 event event NOUN eblip-29463 13 12 , , PUNCT eblip-29463 13 13 ( ( PUNCT eblip-29463 13 14 2 2 X eblip-29463 13 15 ) ) PUNCT eblip-29463 13 16 resources resource NOUN eblip-29463 13 17 , , PUNCT eblip-29463 13 18 ( ( PUNCT eblip-29463 13 19 3 3 X eblip-29463 13 20 ) ) PUNCT eblip-29463 13 21 community community NOUN eblip-29463 13 22 building building NOUN eblip-29463 13 23 , , PUNCT eblip-29463 13 24 ( ( PUNCT eblip-29463 13 25 4 4 X eblip-29463 13 26 ) ) PUNCT eblip-29463 13 27 operations operation NOUN eblip-29463 13 28 updates update VERB eblip-29463 13 29 , , PUNCT eblip-29463 13 30 ( ( PUNCT eblip-29463 13 31 5 5 X eblip-29463 13 32 ) ) PUNCT eblip-29463 13 33 study study NOUN eblip-29463 13 34 support support NOUN eblip-29463 13 35 , , PUNCT eblip-29463 13 36 ( ( PUNCT eblip-29463 13 37 6 6 NUM eblip-29463 13 38 ) ) PUNCT eblip-29463 13 39 q&a q&a PROPN eblip-29463 13 40 , , PUNCT eblip-29463 13 41 ( ( PUNCT eblip-29463 13 42 7 7 X eblip-29463 13 43 ) ) PUNCT eblip-29463 13 44 survey survey NOUN eblip-29463 13 45 , , PUNCT eblip-29463 13 46 ( ( PUNCT eblip-29463 13 47 8) 8) NUM eblip-29463 13 48 staff staff NOUN eblip-29463 13 49 , , PUNCT eblip-29463 13 50 and and CCONJ eblip-29463 13 51 ( ( PUNCT eblip-29463 13 52 9 9 X eblip-29463 13 53 ) ) PUNCT eblip-29463 13 54 club club NOUN eblip-29463 13 55 . . PUNCT eblip-29463 14 1 students student NOUN eblip-29463 14 2 were be AUX eblip-29463 14 3 also also ADV eblip-29463 14 4 asked ask VERB eblip-29463 14 5 to to PART eblip-29463 14 6 identify identify VERB eblip-29463 14 7 which which DET eblip-29463 14 8 library library NOUN eblip-29463 14 9 services service NOUN eblip-29463 14 10 they they PRON eblip-29463 14 11 currently currently ADV eblip-29463 14 12 use use VERB eblip-29463 14 13 . . PUNCT eblip-29463 14 14     SPACE eblip-29463 14 15 main main ADJ eblip-29463 14 16 results result NOUN eblip-29463 14 17 – – PUNCT eblip-29463 14 18 validly validly ADV eblip-29463 14 19 submitted submit VERB eblip-29463 14 20 surveys survey NOUN eblip-29463 14 21 totaled total VERB eblip-29463 14 22 104 104 NUM eblip-29463 14 23 ( ( PUNCT eblip-29463 14 24 response response NOUN eblip-29463 14 25 rate rate NOUN eblip-29463 14 26 65 65 NUM eblip-29463 14 27 % % NOUN eblip-29463 14 28 ) ) PUNCT eblip-29463 14 29 . . PUNCT eblip-29463 15 1 respondents respondent NOUN eblip-29463 15 2 rated rate VERB eblip-29463 15 3 access access NOUN eblip-29463 15 4 to to ADP eblip-29463 15 5 information information NOUN eblip-29463 15 6 and and CCONJ eblip-29463 15 7 computer computer NOUN eblip-29463 15 8 resources resource NOUN eblip-29463 15 9 ( ( PUNCT eblip-29463 15 10 m=5.9 m=5.9 NOUN eblip-29463 15 11 ) ) PUNCT eblip-29463 15 12 and and CCONJ eblip-29463 15 13 study study NOUN eblip-29463 15 14 support support NOUN eblip-29463 15 15 services service NOUN eblip-29463 15 16 ( ( PUNCT eblip-29463 15 17 m=5.9 m=5.9 NOUN eblip-29463 15 18 ) ) PUNCT eblip-29463 15 19 as as ADP eblip-29463 15 20 being be AUX eblip-29463 15 21 of of ADP eblip-29463 15 22 the the DET eblip-29463 15 23 highest high ADJ eblip-29463 15 24 importance importance NOUN eblip-29463 15 25 , , PUNCT eblip-29463 15 26 with with ADP eblip-29463 15 27 no no DET eblip-29463 15 28 statistically statistically ADV eblip-29463 15 29 significant significant ADJ eblip-29463 15 30 difference difference NOUN eblip-29463 15 31 being be AUX eblip-29463 15 32 found find VERB eblip-29463 15 33 between between ADP eblip-29463 15 34 these these DET eblip-29463 15 35 ratings rating NOUN eblip-29463 15 36 . . PUNCT eblip-29463 16 1 respondents respondent NOUN eblip-29463 16 2 rated rate VERB eblip-29463 16 3 q&a q&a PROPN eblip-29463 16 4 services service NOUN eblip-29463 16 5 ( ( PUNCT eblip-29463 16 6 mean mean VERB eblip-29463 16 7 not not PART eblip-29463 16 8 reported report VERB eblip-29463 16 9 ) ) PUNCT eblip-29463 16 10 and and CCONJ eblip-29463 16 11 support support NOUN eblip-29463 16 12 for for ADP eblip-29463 16 13 club club NOUN eblip-29463 16 14 meetings meeting NOUN eblip-29463 16 15 ( ( PUNCT eblip-29463 16 16 m=4.8 m=4.8 PROPN eblip-29463 16 17 ) ) PUNCT eblip-29463 16 18 as as ADP eblip-29463 16 19 being be AUX eblip-29463 16 20 of of ADP eblip-29463 16 21 significantly significantly ADV eblip-29463 16 22 lower low ADJ eblip-29463 16 23 importance importance NOUN eblip-29463 16 24 than than ADP eblip-29463 16 25 the the DET eblip-29463 16 26 baseline baseline NOUN eblip-29463 16 27 ( ( PUNCT eblip-29463 16 28 access access NOUN eblip-29463 16 29 information information NOUN eblip-29463 16 30 and and CCONJ eblip-29463 16 31 computer computer NOUN eblip-29463 16 32 resources resource NOUN eblip-29463 16 33 ) ) PUNCT eblip-29463 16 34 . . PUNCT eblip-29463 17 1 in in ADP eblip-29463 17 2 terms term NOUN eblip-29463 17 3 of of ADP eblip-29463 17 4 service service NOUN eblip-29463 17 5 usage usage NOUN eblip-29463 17 6 , , PUNCT eblip-29463 17 7 using use VERB eblip-29463 17 8 the the DET eblip-29463 17 9 library library NOUN eblip-29463 17 10 to to PART eblip-29463 17 11 study study VERB eblip-29463 17 12 ( ( PUNCT eblip-29463 17 13 87 87 NUM eblip-29463 17 14 % % NOUN eblip-29463 17 15 ) ) PUNCT eblip-29463 17 16 and and CCONJ eblip-29463 17 17 to to PART eblip-29463 17 18 access access VERB eblip-29463 17 19 information information NOUN eblip-29463 17 20 and and CCONJ eblip-29463 17 21 computer computer NOUN eblip-29463 17 22 resources resource NOUN eblip-29463 17 23 ( ( PUNCT eblip-29463 17 24 59 59 NUM eblip-29463 17 25 % % NOUN eblip-29463 17 26 ) ) PUNCT eblip-29463 17 27 , , PUNCT eblip-29463 17 28 were be AUX eblip-29463 17 29 the the DET eblip-29463 17 30 top top ADJ eblip-29463 17 31 two two NUM eblip-29463 17 32 most most ADV eblip-29463 17 33 reportedly reportedly ADV eblip-29463 17 34 used use VERB eblip-29463 17 35 services service NOUN eblip-29463 17 36 . . PUNCT eblip-29463 17 37     SPACE eblip-29463 18 1 respondents respondent NOUN eblip-29463 18 2 rated rate VERB eblip-29463 18 3 social social ADJ eblip-29463 18 4 media medium NOUN eblip-29463 18 5 postings posting NOUN eblip-29463 18 6 relating relate VERB eblip-29463 18 7 to to ADP eblip-29463 18 8 operations operation NOUN eblip-29463 18 9 updates update NOUN eblip-29463 18 10 ( ( PUNCT eblip-29463 18 11 m=5.6 m=5.6 NOUN eblip-29463 18 12 ) ) PUNCT eblip-29463 18 13 , , PUNCT eblip-29463 18 14 study study NOUN eblip-29463 18 15 support support NOUN eblip-29463 18 16 ( ( PUNCT eblip-29463 18 17 m=5.5 m=5.5 NOUN eblip-29463 18 18 ) ) PUNCT eblip-29463 18 19 and and CCONJ eblip-29463 18 20 events event NOUN eblip-29463 18 21 ( ( PUNCT eblip-29463 18 22 m=5.4 m=5.4 NOUN eblip-29463 18 23 ) ) PUNCT eblip-29463 18 24 as as ADP eblip-29463 18 25 being be AUX eblip-29463 18 26 of of ADP eblip-29463 18 27 highest high ADJ eblip-29463 18 28 importance importance NOUN eblip-29463 18 29 , , PUNCT eblip-29463 18 30 with with ADP eblip-29463 18 31 no no DET eblip-29463 18 32 significant significant ADJ eblip-29463 18 33 difference difference NOUN eblip-29463 18 34 between between ADP eblip-29463 18 35 the the DET eblip-29463 18 36 ratings rating NOUN eblip-29463 18 37 of of ADP eblip-29463 18 38 these these DET eblip-29463 18 39 three three NUM eblip-29463 18 40 categories category NOUN eblip-29463 18 41 . . PUNCT eblip-29463 19 1 respondents respondent NOUN eblip-29463 19 2 rated rate VERB eblip-29463 19 3 all all DET eblip-29463 19 4 other other ADJ eblip-29463 19 5 categories category NOUN eblip-29463 19 6 of of ADP eblip-29463 19 7 social social ADJ eblip-29463 19 8 media medium NOUN eblip-29463 19 9 postings posting NOUN eblip-29463 19 10 ( ( PUNCT eblip-29463 19 11 survey survey NOUN eblip-29463 19 12 , , PUNCT eblip-29463 19 13 m=4.7 m=4.7 ADJ eblip-29463 19 14 ; ; PUNCT eblip-29463 19 15 staff staff NOUN eblip-29463 19 16 , , PUNCT eblip-29463 19 17 m=4.4 m=4.4 NUM eblip-29463 19 18 ; ; PUNCT eblip-29463 19 19 means mean VERB eblip-29463 19 20 for for ADP eblip-29463 19 21 remaining remain VERB eblip-29463 19 22 categories category NOUN eblip-29463 19 23 not not PART eblip-29463 19 24 reported report VERB eblip-29463 19 25 ) ) PUNCT eblip-29463 19 26 as as ADP eblip-29463 19 27 being be AUX eblip-29463 19 28 of of ADP eblip-29463 19 29 significantly significantly ADV eblip-29463 19 30 less less ADJ eblip-29463 19 31 importance importance NOUN eblip-29463 19 32 than than ADP eblip-29463 19 33 the the DET eblip-29463 19 34 baseline baseline NOUN eblip-29463 19 35 ( ( PUNCT eblip-29463 19 36 operations operation NOUN eblip-29463 19 37 updates update VERB eblip-29463 19 38 ) ) PUNCT eblip-29463 19 39 . . PUNCT eblip-29463 20 1 for for ADP eblip-29463 20 2 just just ADV eblip-29463 20 3 over over ADP eblip-29463 20 4 half half DET eblip-29463 20 5 the the DET eblip-29463 20 6 social social ADJ eblip-29463 20 7 media medium NOUN eblip-29463 20 8 posting post VERB eblip-29463 20 9 categories category NOUN eblip-29463 20 10 ( ( PUNCT eblip-29463 20 11 5/9 5/9 NUM eblip-29463 20 12 , , PUNCT eblip-29463 20 13 56 56 NUM eblip-29463 20 14 % % NOUN eblip-29463 20 15 ) ) PUNCT eblip-29463 20 16 importance importance NOUN eblip-29463 20 17 rankings ranking NOUN eblip-29463 20 18 found find VERB eblip-29463 20 19 in in ADP eblip-29463 20 20 this this DET eblip-29463 20 21 study study NOUN eblip-29463 20 22 agree agree VERB eblip-29463 20 23 with with ADP eblip-29463 20 24 engagement engagement NOUN eblip-29463 20 25 rankings ranking NOUN eblip-29463 20 26 the the DET eblip-29463 20 27 authors author NOUN eblip-29463 20 28 found find VERB eblip-29463 20 29 in in ADP eblip-29463 20 30 a a DET eblip-29463 20 31 previous previous ADJ eblip-29463 20 32 study study NOUN eblip-29463 20 33 ( ( PUNCT eblip-29463 20 34 stvilia stvilia PROPN eblip-29463 20 35 & & CCONJ eblip-29463 20 36 gibradze gibradze PROPN eblip-29463 20 37 , , PUNCT eblip-29463 20 38 2014 2014 NUM eblip-29463 20 39 ) ) PUNCT eblip-29463 20 40 . . PUNCT eblip-29463 20 41     SPACE eblip-29463 21 1 conclusion conclusion NOUN eblip-29463 21 2 – – PUNCT eblip-29463 21 3 the the DET eblip-29463 21 4 results result NOUN eblip-29463 21 5 of of ADP eblip-29463 21 6 this this DET eblip-29463 21 7 study study NOUN eblip-29463 21 8 suggested suggest VERB eblip-29463 21 9 frequency frequency NOUN eblip-29463 21 10 of of ADP eblip-29463 21 11 use use NOUN eblip-29463 21 12 alone alone ADV eblip-29463 21 13 can can AUX eblip-29463 21 14 not not PART eblip-29463 21 15 be be AUX eblip-29463 21 16 used use VERB eblip-29463 21 17 to to PART eblip-29463 21 18 determine determine VERB eblip-29463 21 19 the the DET eblip-29463 21 20 value value NOUN eblip-29463 21 21 students student NOUN eblip-29463 21 22 place place VERB eblip-29463 21 23 on on ADP eblip-29463 21 24 a a DET eblip-29463 21 25 library library NOUN eblip-29463 21 26 ’s ’s PART eblip-29463 21 27 services service NOUN eblip-29463 21 28 , , PUNCT eblip-29463 21 29 as as SCONJ eblip-29463 21 30 students student NOUN eblip-29463 21 31 may may AUX eblip-29463 21 32 perceive perceive VERB eblip-29463 21 33 equal equal ADJ eblip-29463 21 34 value value NOUN eblip-29463 21 35 in in ADP eblip-29463 21 36 services service NOUN eblip-29463 21 37 they they PRON eblip-29463 21 38 use use VERB eblip-29463 21 39 at at ADP eblip-29463 21 40 different different ADJ eblip-29463 21 41 frequencies frequency NOUN eblip-29463 21 42 . . PUNCT eblip-29463 22 1 the the DET eblip-29463 22 2 authors author NOUN eblip-29463 22 3 , , PUNCT eblip-29463 22 4 therefore therefore ADV eblip-29463 22 5 , , PUNCT eblip-29463 22 6 argued argue VERB eblip-29463 22 7 there there PRON eblip-29463 22 8 is be VERB eblip-29463 22 9 a a DET eblip-29463 22 10 strong strong ADJ eblip-29463 22 11 need need NOUN eblip-29463 22 12 to to PART eblip-29463 22 13 inexpensively inexpensively ADV eblip-29463 22 14 predict predict VERB eblip-29463 22 15 users user NOUN eblip-29463 22 16 ’ ’ PART eblip-29463 22 17 perceptions perception NOUN eblip-29463 22 18 of of ADP eblip-29463 22 19 service service NOUN eblip-29463 22 20 value value NOUN eblip-29463 22 21 without without ADP eblip-29463 22 22 relying rely VERB eblip-29463 22 23 on on ADP eblip-29463 22 24 usage usage NOUN eblip-29463 22 25 metrics metric NOUN eblip-29463 22 26 alone alone ADV eblip-29463 22 27 . . PUNCT eblip-29463 23 1 because because SCONJ eblip-29463 23 2 a a DET eblip-29463 23 3 level level NOUN eblip-29463 23 4 of of ADP eblip-29463 23 5 agreement agreement NOUN eblip-29463 23 6 was be AUX eblip-29463 23 7 found find VERB eblip-29463 23 8 between between ADP eblip-29463 23 9 social social ADJ eblip-29463 23 10 media medium NOUN eblip-29463 23 11 engagement engagement NOUN eblip-29463 23 12 ( ( PUNCT eblip-29463 23 13 determined determine VERB eblip-29463 23 14 in in ADP eblip-29463 23 15 the the DET eblip-29463 23 16 authors author NOUN eblip-29463 23 17 ’ ’ PART eblip-29463 23 18 2014 2014 NUM eblip-29463 23 19 study study NOUN eblip-29463 23 20 ) ) PUNCT eblip-29463 23 21 and and CCONJ eblip-29463 23 22 importance importance NOUN eblip-29463 23 23 rankings ranking NOUN eblip-29463 23 24 ( ( PUNCT eblip-29463 23 25 found find VERB eblip-29463 23 26 in in ADP eblip-29463 23 27 this this DET eblip-29463 23 28 study study NOUN eblip-29463 23 29 ) ) PUNCT eblip-29463 23 30 , , PUNCT eblip-29463 23 31 the the DET eblip-29463 23 32 authors author NOUN eblip-29463 23 33 proposed propose VERB eblip-29463 23 34 further further ADJ eblip-29463 23 35 research research NOUN eblip-29463 23 36 be be AUX eblip-29463 23 37 done do VERB eblip-29463 23 38 to to PART eblip-29463 23 39 determine determine VERB eblip-29463 23 40 whether whether SCONJ eblip-29463 23 41 and and CCONJ eblip-29463 23 42 how how SCONJ eblip-29463 23 43 an an DET eblip-29463 23 44 analysis analysis NOUN eblip-29463 23 45 of of ADP eblip-29463 23 46 library library ADJ eblip-29463 23 47 social social ADJ eblip-29463 23 48 media medium NOUN eblip-29463 23 49 engagement engagement NOUN eblip-29463 23 50 can can AUX eblip-29463 23 51 be be AUX eblip-29463 23 52 used use VERB eblip-29463 23 53 as as ADP eblip-29463 23 54 an an DET eblip-29463 23 55 inexpensive inexpensive ADJ eblip-29463 23 56 way way NOUN eblip-29463 23 57 to to PART eblip-29463 23 58 predict predict VERB eblip-29463 23 59 the the DET eblip-29463 23 60 perceived perceive VERB eblip-29463 23 61 importance importance NOUN eblip-29463 23 62 and and CCONJ eblip-29463 23 63 value value NOUN eblip-29463 23 64 of of ADP eblip-29463 23 65 a a DET eblip-29463 23 66 library library NOUN eblip-29463 23 67 ’s ’s PART eblip-29463 23 68 services service NOUN eblip-29463 23 69 . . PUNCT eblip-29463 24 1 while while SCONJ eblip-29463 24 2 the the DET eblip-29463 24 3 authors author NOUN eblip-29463 24 4 recognized recognize VERB eblip-29463 24 5 it it PRON eblip-29463 24 6 may may AUX eblip-29463 24 7 not not PART eblip-29463 24 8 be be AUX eblip-29463 24 9 appropriate appropriate ADJ eblip-29463 24 10 to to PART eblip-29463 24 11 generalize generalize VERB eblip-29463 24 12 the the DET eblip-29463 24 13 results result NOUN eblip-29463 24 14 of of ADP eblip-29463 24 15 this this DET eblip-29463 24 16 study study NOUN eblip-29463 24 17 to to ADP eblip-29463 24 18 a a DET eblip-29463 24 19 wider wide ADJ eblip-29463 24 20 student student NOUN eblip-29463 24 21 population population NOUN eblip-29463 24 22 , , PUNCT eblip-29463 24 23 they they PRON eblip-29463 24 24 suggested suggest VERB eblip-29463 24 25 the the DET eblip-29463 24 26 findings finding NOUN eblip-29463 24 27 may may AUX eblip-29463 24 28 be be AUX eblip-29463 24 29 applicable applicable ADJ eblip-29463 24 30 to to ADP eblip-29463 24 31 similar similar ADJ eblip-29463 24 32 groups group NOUN eblip-29463 24 33 of of ADP eblip-29463 24 34 students student NOUN eblip-29463 24 35 ( ( PUNCT eblip-29463 24 36 i.e. i.e. X eblip-29463 24 37 , , PUNCT eblip-29463 24 38 undergraduate undergraduate ADJ eblip-29463 24 39 information information NOUN eblip-29463 24 40 technology technology NOUN eblip-29463 24 41 students student NOUN eblip-29463 24 42 ) ) PUNCT eblip-29463 24 43 . . PUNCT eblip-29463 24 44     SPACE eblip-29463 25 1 commentary commentary NOUN eblip-29463 25 2     SPACE eblip-29463 25 3 as as ADP eblip-29463 25 4 higher high ADJ eblip-29463 25 5 education education NOUN eblip-29463 25 6 institutions institution NOUN eblip-29463 25 7 acquire acquire VERB eblip-29463 25 8 a a DET eblip-29463 25 9 more more ADV eblip-29463 25 10 corporatized corporatized ADJ eblip-29463 25 11 culture culture NOUN eblip-29463 25 12 , , PUNCT eblip-29463 25 13 academic academic ADJ eblip-29463 25 14 libraries library NOUN eblip-29463 25 15 increasingly increasingly ADV eblip-29463 25 16 need need VERB eblip-29463 25 17 to to PART eblip-29463 25 18 demonstrate demonstrate VERB eblip-29463 25 19 their their PRON eblip-29463 25 20 value value NOUN eblip-29463 25 21 and and CCONJ eblip-29463 25 22 contribution contribution NOUN eblip-29463 25 23 to to ADP eblip-29463 25 24 strategic strategic ADJ eblip-29463 25 25 objectives objective NOUN eblip-29463 25 26 ( ( PUNCT eblip-29463 25 27 oakleaf oakleaf NOUN eblip-29463 25 28 , , PUNCT eblip-29463 25 29 2010 2010 NUM eblip-29463 25 30 ) ) PUNCT eblip-29463 25 31 . . PUNCT eblip-29463 26 1 value value NOUN eblip-29463 26 2 can can AUX eblip-29463 26 3 be be AUX eblip-29463 26 4 defined define VERB eblip-29463 26 5 as as ADP eblip-29463 26 6 a a DET eblip-29463 26 7 customer customer NOUN eblip-29463 26 8 ’s ’s PART eblip-29463 26 9 “ " PUNCT eblip-29463 26 10 overall overall ADJ eblip-29463 26 11 assessment assessment NOUN eblip-29463 26 12 of of ADP eblip-29463 26 13 the the DET eblip-29463 26 14 utility utility NOUN eblip-29463 26 15 of of ADP eblip-29463 26 16 a a DET eblip-29463 26 17 product product NOUN eblip-29463 26 18 based base VERB eblip-29463 26 19 on on ADP eblip-29463 26 20 perceptions perception NOUN eblip-29463 26 21 of of ADP eblip-29463 26 22 what what PRON eblip-29463 26 23 is be AUX eblip-29463 26 24 received receive VERB eblip-29463 26 25 and and CCONJ eblip-29463 26 26 what what PRON eblip-29463 26 27 is be AUX eblip-29463 26 28 given give VERB eblip-29463 26 29 ” " PUNCT eblip-29463 26 30 ( ( PUNCT eblip-29463 26 31 zeithaml zeithaml PROPN eblip-29463 26 32 , , PUNCT eblip-29463 26 33 1988 1988 NUM eblip-29463 26 34 , , PUNCT eblip-29463 26 35 p. p. NOUN eblip-29463 26 36 14 14 NUM eblip-29463 26 37 ) ) PUNCT eblip-29463 26 38 . . PUNCT eblip-29463 27 1 the the DET eblip-29463 27 2 perceived perceive VERB eblip-29463 27 3 importance importance NOUN eblip-29463 27 4 of of ADP eblip-29463 27 5 a a DET eblip-29463 27 6 service service NOUN eblip-29463 27 7 plays play VERB eblip-29463 27 8 a a DET eblip-29463 27 9 role role NOUN eblip-29463 27 10 in in ADP eblip-29463 27 11 this this DET eblip-29463 27 12 assessment assessment NOUN eblip-29463 27 13 , , PUNCT eblip-29463 27 14 with with ADP eblip-29463 27 15 consumers consumer NOUN eblip-29463 27 16 being be AUX eblip-29463 27 17 willing willing ADJ eblip-29463 27 18 to to PART eblip-29463 27 19 give give VERB eblip-29463 27 20 more more ADJ eblip-29463 27 21 and and CCONJ eblip-29463 27 22 expecting expect VERB eblip-29463 27 23 to to PART eblip-29463 27 24 receive receive VERB eblip-29463 27 25 higher high ADJ eblip-29463 27 26 quality quality NOUN eblip-29463 27 27 when when SCONJ eblip-29463 27 28 procuring procuring NOUN eblip-29463 27 29 services service NOUN eblip-29463 27 30 which which PRON eblip-29463 27 31 are be AUX eblip-29463 27 32 important important ADJ eblip-29463 27 33 to to ADP eblip-29463 27 34 them they PRON eblip-29463 27 35 ( ( PUNCT eblip-29463 27 36 ostrom ostrom NOUN eblip-29463 27 37 & & CCONJ eblip-29463 27 38 iacobucci iacobucci PROPN eblip-29463 27 39 , , PUNCT eblip-29463 27 40 1995 1995 NUM eblip-29463 27 41 ) ) PUNCT eblip-29463 27 42 . . PUNCT eblip-29463 28 1 the the DET eblip-29463 28 2 authors author NOUN eblip-29463 28 3 of of ADP eblip-29463 28 4 this this DET eblip-29463 28 5 study study NOUN eblip-29463 28 6 , , PUNCT eblip-29463 28 7 therefore therefore ADV eblip-29463 28 8 , , PUNCT eblip-29463 28 9 sought seek VERB eblip-29463 28 10 to to PART eblip-29463 28 11 contribute contribute VERB eblip-29463 28 12 evidence evidence NOUN eblip-29463 28 13 of of ADP eblip-29463 28 14 academic academic ADJ eblip-29463 28 15 library library NOUN eblip-29463 28 16 users user NOUN eblip-29463 28 17 ’ ’ PART eblip-29463 28 18 service service NOUN eblip-29463 28 19 priorities priority NOUN eblip-29463 28 20 as as ADP eblip-29463 28 21 a a DET eblip-29463 28 22 way way NOUN eblip-29463 28 23 to to PART eblip-29463 28 24 ultimately ultimately ADV eblip-29463 28 25 infer infer VERB eblip-29463 28 26 the the DET eblip-29463 28 27 value value NOUN eblip-29463 28 28 users user NOUN eblip-29463 28 29 perceive perceive VERB eblip-29463 28 30 in in ADP eblip-29463 28 31 these these DET eblip-29463 28 32 services service NOUN eblip-29463 28 33 . . PUNCT eblip-29463 28 34     SPACE eblip-29463 29 1 the the DET eblip-29463 29 2 study study NOUN eblip-29463 29 3 was be AUX eblip-29463 29 4 reviewed review VERB eblip-29463 29 5 using use VERB eblip-29463 29 6 two two NUM eblip-29463 29 7 critical critical ADJ eblip-29463 29 8 appraisal appraisal NOUN eblip-29463 29 9 tools tool NOUN eblip-29463 29 10 ( ( PUNCT eblip-29463 29 11 boynton boynton PROPN eblip-29463 29 12 & & CCONJ eblip-29463 29 13 greenhalgh greenhalgh PROPN eblip-29463 29 14 , , PUNCT eblip-29463 29 15 2004 2004 NUM eblip-29463 29 16 ; ; PUNCT eblip-29463 29 17 glynn glynn PROPN eblip-29463 29 18 , , PUNCT eblip-29463 29 19 2006 2006 NUM eblip-29463 29 20 ) ) PUNCT eblip-29463 29 21 and and CCONJ eblip-29463 29 22 a a DET eblip-29463 29 23 number number NOUN eblip-29463 29 24 of of ADP eblip-29463 29 25 strengths strength NOUN eblip-29463 29 26 and and CCONJ eblip-29463 29 27 weaknesses weakness NOUN eblip-29463 29 28 were be AUX eblip-29463 29 29 found find VERB eblip-29463 29 30 . . PUNCT eblip-29463 30 1 a a DET eblip-29463 30 2 copy copy NOUN eblip-29463 30 3 of of ADP eblip-29463 30 4 the the DET eblip-29463 30 5 survey survey NOUN eblip-29463 30 6 instrument instrument NOUN eblip-29463 30 7 was be AUX eblip-29463 30 8 not not PART eblip-29463 30 9 included include VERB eblip-29463 30 10 in in ADP eblip-29463 30 11 the the DET eblip-29463 30 12 publication publication NOUN eblip-29463 30 13 , , PUNCT eblip-29463 30 14 but but CCONJ eblip-29463 30 15 it it PRON eblip-29463 30 16 was be AUX eblip-29463 30 17 reportedly reportedly ADV eblip-29463 30 18 pretested preteste VERB eblip-29463 30 19 by by ADP eblip-29463 30 20 a a DET eblip-29463 30 21 small small ADJ eblip-29463 30 22 group group NOUN eblip-29463 30 23 of of ADP eblip-29463 30 24 students student NOUN eblip-29463 30 25 . . PUNCT eblip-29463 31 1 informed informed ADJ eblip-29463 31 2 consent consent NOUN eblip-29463 31 3 was be AUX eblip-29463 31 4 obtained obtain VERB eblip-29463 31 5 . . PUNCT eblip-29463 31 6     SPACE eblip-29463 32 1 the the DET eblip-29463 32 2 authors author NOUN eblip-29463 32 3 used use VERB eblip-29463 32 4 an an DET eblip-29463 32 5 ordered order VERB eblip-29463 32 6 logistic logistic ADJ eblip-29463 32 7 regression regression NOUN eblip-29463 32 8 analysis analysis NOUN eblip-29463 32 9 to to PART eblip-29463 32 10 determine determine VERB eblip-29463 32 11 the the DET eblip-29463 32 12 significance significance NOUN eblip-29463 32 13 of of ADP eblip-29463 32 14 any any DET eblip-29463 32 15 differences difference NOUN eblip-29463 32 16 between between ADP eblip-29463 32 17 average average ADJ eblip-29463 32 18 importance importance NOUN eblip-29463 32 19 ratings rating NOUN eblip-29463 32 20 , , PUNCT eblip-29463 32 21 and and CCONJ eblip-29463 32 22 this this PRON eblip-29463 32 23 ensured ensure VERB eblip-29463 32 24 their their PRON eblip-29463 32 25 conclusions conclusion NOUN eblip-29463 32 26 were be AUX eblip-29463 32 27 not not PART eblip-29463 32 28 based base VERB eblip-29463 32 29 on on ADP eblip-29463 32 30 insignificant insignificant ADJ eblip-29463 32 31 findings finding NOUN eblip-29463 32 32 . . PUNCT eblip-29463 33 1 the the DET eblip-29463 33 2 authors author NOUN eblip-29463 33 3 did do AUX eblip-29463 33 4 not not PART eblip-29463 33 5 analyze analyze VERB eblip-29463 33 6 how how SCONJ eblip-29463 33 7 demographic demographic ADJ eblip-29463 33 8 factors factor NOUN eblip-29463 33 9 may may AUX eblip-29463 33 10 have have AUX eblip-29463 33 11 affected affect VERB eblip-29463 33 12 respondents respondent NOUN eblip-29463 33 13 ’ ' PUNCT eblip-29463 33 14 priorities priority NOUN eblip-29463 33 15 , , PUNCT eblip-29463 33 16 nor nor CCONJ eblip-29463 33 17 did do AUX eblip-29463 33 18 they they PRON eblip-29463 33 19 discuss discuss VERB eblip-29463 33 20 the the DET eblip-29463 33 21 potential potential ADJ eblip-29463 33 22 presence presence NOUN eblip-29463 33 23 of of ADP eblip-29463 33 24 self self NOUN eblip-29463 33 25 - - PUNCT eblip-29463 33 26 selection selection NOUN eblip-29463 33 27 bias bias NOUN eblip-29463 33 28 . . PUNCT eblip-29463 34 1 further far ADV eblip-29463 34 2 , , PUNCT eblip-29463 34 3 service service NOUN eblip-29463 34 4 categories category NOUN eblip-29463 34 5 were be AUX eblip-29463 34 6 not not PART eblip-29463 34 7 mapped map VERB eblip-29463 34 8 to to ADP eblip-29463 34 9 social social ADJ eblip-29463 34 10 media medium NOUN eblip-29463 34 11 post post NOUN eblip-29463 34 12 categories category NOUN eblip-29463 34 13 , , PUNCT eblip-29463 34 14 so so SCONJ eblip-29463 34 15 the the DET eblip-29463 34 16 connection connection NOUN eblip-29463 34 17 between between ADP eblip-29463 34 18 these these PRON eblip-29463 34 19 is be AUX eblip-29463 34 20 unclear unclear ADJ eblip-29463 34 21 . . PUNCT eblip-29463 34 22     SPACE eblip-29463 35 1 while while SCONJ eblip-29463 35 2 the the DET eblip-29463 35 3 authors author NOUN eblip-29463 35 4 discovered discover VERB eblip-29463 35 5 some some DET eblip-29463 35 6 high high ADJ eblip-29463 35 7 - - PUNCT eblip-29463 35 8 level level NOUN eblip-29463 35 9 insights insight NOUN eblip-29463 35 10 , , PUNCT eblip-29463 35 11 the the DET eblip-29463 35 12 survey survey NOUN eblip-29463 35 13 questions question NOUN eblip-29463 35 14 were be AUX eblip-29463 35 15 not not PART eblip-29463 35 16 posed pose VERB eblip-29463 35 17 in in ADP eblip-29463 35 18 a a DET eblip-29463 35 19 way way NOUN eblip-29463 35 20 that that PRON eblip-29463 35 21 elicited elicit VERB eblip-29463 35 22 precise precise ADJ eblip-29463 35 23 responses response NOUN eblip-29463 35 24 . . PUNCT eblip-29463 36 1 the the DET eblip-29463 36 2 service service NOUN eblip-29463 36 3 and and CCONJ eblip-29463 36 4 social social ADJ eblip-29463 36 5 media medium NOUN eblip-29463 36 6 posting post VERB eblip-29463 36 7 categories category NOUN eblip-29463 36 8 were be AUX eblip-29463 36 9 broad broad ADJ eblip-29463 36 10 , , PUNCT eblip-29463 36 11 uneven uneven ADJ eblip-29463 36 12 and and CCONJ eblip-29463 36 13 included include VERB eblip-29463 36 14 both both CCONJ eblip-29463 36 15 academic academic ADJ eblip-29463 36 16 and and CCONJ eblip-29463 36 17 non non ADJ eblip-29463 36 18 - - ADJ eblip-29463 36 19 academically academically ADV eblip-29463 36 20 focused focused ADJ eblip-29463 36 21 services service NOUN eblip-29463 36 22 . . PUNCT eblip-29463 37 1 it it PRON eblip-29463 37 2 is be AUX eblip-29463 37 3 not not PART eblip-29463 37 4 known know VERB eblip-29463 37 5 what what PRON eblip-29463 37 6 subset subset NOUN eblip-29463 37 7 of of ADP eblip-29463 37 8 services service NOUN eblip-29463 37 9 within within ADP eblip-29463 37 10 a a DET eblip-29463 37 11 category category NOUN eblip-29463 37 12 led lead VERB eblip-29463 37 13 respondents respondent NOUN eblip-29463 37 14 to to PART eblip-29463 37 15 rate rate VERB eblip-29463 37 16 that that DET eblip-29463 37 17 category category NOUN eblip-29463 37 18 as as ADP eblip-29463 37 19 important important ADJ eblip-29463 37 20 or or CCONJ eblip-29463 37 21 unimportant unimportant ADJ eblip-29463 37 22 . . PUNCT eblip-29463 38 1 further far ADV eblip-29463 38 2 , , PUNCT eblip-29463 38 3 importance importance NOUN eblip-29463 38 4 was be AUX eblip-29463 38 5 a a DET eblip-29463 38 6 subjective subjective ADJ eblip-29463 38 7 measure measure NOUN eblip-29463 38 8 that that PRON eblip-29463 38 9 was be AUX eblip-29463 38 10 not not PART eblip-29463 38 11 defined define VERB eblip-29463 38 12 by by ADP eblip-29463 38 13 the the DET eblip-29463 38 14 authors author NOUN eblip-29463 38 15 or or CCONJ eblip-29463 38 16 placed place VERB eblip-29463 38 17 in in ADP eblip-29463 38 18 relation relation NOUN eblip-29463 38 19 to to ADP eblip-29463 38 20 a a DET eblip-29463 38 21 specific specific ADJ eblip-29463 38 22 outcome outcome NOUN eblip-29463 38 23 . . PUNCT eblip-29463 39 1 a a DET eblip-29463 39 2 student student NOUN eblip-29463 39 3 might might AUX eblip-29463 39 4 have have AUX eblip-29463 39 5 rated rate VERB eblip-29463 39 6 a a DET eblip-29463 39 7 service service NOUN eblip-29463 39 8 as as ADP eblip-29463 39 9 being be AUX eblip-29463 39 10 important important ADJ eblip-29463 39 11 , , PUNCT eblip-29463 39 12 but but CCONJ eblip-29463 39 13 it it PRON eblip-29463 39 14 is be AUX eblip-29463 39 15 unclear unclear ADJ eblip-29463 39 16 why why SCONJ eblip-29463 39 17 that that DET eblip-29463 39 18 service service NOUN eblip-29463 39 19 is be AUX eblip-29463 39 20 important important ADJ eblip-29463 39 21 to to ADP eblip-29463 39 22 them they PRON eblip-29463 39 23 , , PUNCT eblip-29463 39 24 to to ADP eblip-29463 39 25 what what PRON eblip-29463 39 26 outcome outcome NOUN eblip-29463 39 27 they they PRON eblip-29463 39 28 believe believe VERB eblip-29463 39 29 it it PRON eblip-29463 39 30 contributes contribute VERB eblip-29463 39 31 ( ( PUNCT eblip-29463 39 32 e.g. e.g. ADV eblip-29463 39 33 , , PUNCT eblip-29463 39 34 academic academic ADJ eblip-29463 39 35 achievement achievement NOUN eblip-29463 39 36 , , PUNCT eblip-29463 39 37 sense sense NOUN eblip-29463 39 38 of of ADP eblip-29463 39 39 belonging belong VERB eblip-29463 39 40 ) ) PUNCT eblip-29463 39 41 , , PUNCT eblip-29463 39 42 and and CCONJ eblip-29463 39 43 what what PRON eblip-29463 39 44 it it PRON eblip-29463 39 45 would would AUX eblip-29463 39 46 mean mean VERB eblip-29463 39 47 to to ADP eblip-29463 39 48 the the DET eblip-29463 39 49 student student NOUN eblip-29463 39 50 if if SCONJ eblip-29463 39 51 the the DET eblip-29463 39 52 service service NOUN eblip-29463 39 53 was be AUX eblip-29463 39 54 no no ADV eblip-29463 39 55 longer long ADV eblip-29463 39 56 offered offer VERB eblip-29463 39 57 . . PUNCT eblip-29463 39 58     SPACE eblip-29463 40 1 this this DET eblip-29463 40 2 study study NOUN eblip-29463 40 3 explored explore VERB eblip-29463 40 4 one one NUM eblip-29463 40 5 approach approach NOUN eblip-29463 40 6 for for ADP eblip-29463 40 7 understanding understand VERB eblip-29463 40 8 the the DET eblip-29463 40 9 value value NOUN eblip-29463 40 10 clients client NOUN eblip-29463 40 11 place place VERB eblip-29463 40 12 on on ADP eblip-29463 40 13 a a DET eblip-29463 40 14 library library NOUN eblip-29463 40 15 ’s ’s PART eblip-29463 40 16 services service NOUN eblip-29463 40 17 . . PUNCT eblip-29463 41 1 valued value VERB eblip-29463 41 2 services service NOUN eblip-29463 41 3 are be AUX eblip-29463 41 4 not not PART eblip-29463 41 5 necessarily necessarily ADV eblip-29463 41 6 the the DET eblip-29463 41 7 ones one NOUN eblip-29463 41 8 that that PRON eblip-29463 41 9 are be AUX eblip-29463 41 10 used use VERB eblip-29463 41 11 most most ADV eblip-29463 41 12 frequently frequently ADV eblip-29463 41 13 , , PUNCT eblip-29463 41 14 so so SCONJ eblip-29463 41 15 libraries library NOUN eblip-29463 41 16 need need VERB eblip-29463 41 17 to to PART eblip-29463 41 18 ask ask VERB eblip-29463 41 19 their their PRON eblip-29463 41 20 clients client NOUN eblip-29463 41 21 about about ADP eblip-29463 41 22 their their PRON eblip-29463 41 23 priorities priority NOUN eblip-29463 41 24 , , PUNCT eblip-29463 41 25 and and CCONJ eblip-29463 41 26 then then ADV eblip-29463 41 27 promote promote VERB eblip-29463 41 28 and and CCONJ eblip-29463 41 29 deliver deliver VERB eblip-29463 41 30 services service NOUN eblip-29463 41 31 that that PRON eblip-29463 41 32 matter matter NOUN eblip-29463 41 33 . . PUNCT eblip-29463 42 1 more more ADV eblip-29463 42 2 specific specific ADJ eblip-29463 42 3 practice practice NOUN eblip-29463 42 4 implications implication NOUN eblip-29463 42 5 are be AUX eblip-29463 42 6 limited limited ADJ eblip-29463 42 7 , , PUNCT eblip-29463 42 8 however however ADV eblip-29463 42 9 , , PUNCT eblip-29463 42 10 and and CCONJ eblip-29463 42 11 greater great ADJ eblip-29463 42 12 benefit benefit NOUN eblip-29463 42 13 could could AUX eblip-29463 42 14 be be AUX eblip-29463 42 15 obtained obtain VERB eblip-29463 42 16 through through ADP eblip-29463 42 17 defining define VERB eblip-29463 42 18 more more ADV eblip-29463 42 19 nuanced nuanced ADJ eblip-29463 42 20 service service NOUN eblip-29463 42 21 categories category NOUN eblip-29463 42 22 and and CCONJ eblip-29463 42 23 by by ADP eblip-29463 42 24 exploring explore VERB eblip-29463 42 25 students student NOUN eblip-29463 42 26 ’ ' PUNCT eblip-29463 42 27 service service NOUN eblip-29463 42 28 priorities priority NOUN eblip-29463 42 29 in in ADP eblip-29463 42 30 relation relation NOUN eblip-29463 42 31 to to ADP eblip-29463 42 32 specific specific ADJ eblip-29463 42 33 outcomes outcome NOUN eblip-29463 42 34 or or CCONJ eblip-29463 42 35 objectives objective NOUN eblip-29463 42 36 . . PUNCT eblip-29463 42 37     SPACE eblip-29463 43 1 references reference NOUN eblip-29463 43 2     SPACE eblip-29463 43 3 boynton boynton PROPN eblip-29463 43 4 , , PUNCT eblip-29463 43 5 p. p. NOUN eblip-29463 43 6 m. m. NOUN eblip-29463 43 7 , , PUNCT eblip-29463 43 8 & & CCONJ eblip-29463 43 9 greenhalgh greenhalgh PROPN eblip-29463 43 10 , , PUNCT eblip-29463 43 11 t. t. PROPN eblip-29463 43 12 ( ( PUNCT eblip-29463 43 13 2004 2004 NUM eblip-29463 43 14 ) ) PUNCT eblip-29463 43 15 . . PUNCT eblip-29463 44 1 selecting selecting NOUN eblip-29463 44 2 , , PUNCT eblip-29463 44 3 designing designing NOUN eblip-29463 44 4 , , PUNCT eblip-29463 44 5 and and CCONJ eblip-29463 44 6 developing develop VERB eblip-29463 44 7 your your PRON eblip-29463 44 8 questionnaire questionnaire NOUN eblip-29463 44 9 . . PUNCT eblip-29463 45 1 bmj bmj PROPN eblip-29463 45 2 , , PUNCT eblip-29463 45 3 328(7451 328(7451 NUM eblip-29463 45 4 ) ) PUNCT eblip-29463 45 5 , , PUNCT eblip-29463 45 6 1312 1312 NUM eblip-29463 45 7 - - SYM eblip-29463 45 8 1315 1315 NUM eblip-29463 45 9 . . PUNCT eblip-29463 46 1 https://doi.org/10.1136/bmj.328.7451.1312 https://doi.org/10.1136/bmj.328.7451.1312 PROPN eblip-29463 46 2     SPACE eblip-29463 46 3 glynn glynn PROPN eblip-29463 46 4 , , PUNCT eblip-29463 46 5 l. l. PROPN eblip-29463 46 6 ( ( PUNCT eblip-29463 46 7 2006 2006 NUM eblip-29463 46 8 ) ) PUNCT eblip-29463 46 9 . . PUNCT eblip-29463 47 1 a a DET eblip-29463 47 2 critical critical ADJ eblip-29463 47 3 appraisal appraisal NOUN eblip-29463 47 4 tool tool NOUN eblip-29463 47 5 for for ADP eblip-29463 47 6 library library NOUN eblip-29463 47 7 and and CCONJ eblip-29463 47 8 information information NOUN eblip-29463 47 9 research research NOUN eblip-29463 47 10 . . PUNCT eblip-29463 48 1 library library NOUN eblip-29463 48 2 hi hi INTJ eblip-29463 48 3 tech tech NOUN eblip-29463 48 4 , , PUNCT eblip-29463 48 5 24(3 24(3 NUM eblip-29463 48 6 ) ) PUNCT eblip-29463 48 7 , , PUNCT eblip-29463 48 8 387 387 NUM eblip-29463 48 9 - - SYM eblip-29463 48 10 399 399 NUM eblip-29463 48 11 . . PUNCT eblip-29463 49 1 https://doi.org/10.1108/07378830610692154 https://doi.org/10.1108/07378830610692154 NOUN eblip-29463 49 2     SPACE eblip-29463 49 3 oakleaf oakleaf NOUN eblip-29463 49 4 , , PUNCT eblip-29463 49 5 m. m. NOUN eblip-29463 49 6 ( ( PUNCT eblip-29463 49 7 2010 2010 NUM eblip-29463 49 8 ) ) PUNCT eblip-29463 49 9 . . PUNCT eblip-29463 50 1 the the DET eblip-29463 50 2 value value NOUN eblip-29463 50 3 of of ADP eblip-29463 50 4 academic academic ADJ eblip-29463 50 5 libraries library NOUN eblip-29463 50 6 : : PUNCT eblip-29463 50 7 a a DET eblip-29463 50 8 comprehensive comprehensive ADJ eblip-29463 50 9 research research NOUN eblip-29463 50 10 review review NOUN eblip-29463 50 11 and and CCONJ eblip-29463 50 12 report report NOUN eblip-29463 50 13 . . PUNCT eblip-29463 51 1 retrieved retrieve VERB eblip-29463 51 2 from from ADP eblip-29463 51 3 acrl acrl NOUN eblip-29463 51 4 value value NOUN eblip-29463 51 5 of of ADP eblip-29463 51 6 academic academic ADJ eblip-29463 51 7 libraries library NOUN eblip-29463 51 8 website website NOUN eblip-29463 51 9 : : PUNCT eblip-29463 51 10 http://www.ala.org/acrl/sites/ala.org.acrl/files/content/issues/value/val_report.pdf http://www.ala.org/acrl/sites/ala.org.acrl/files/content/issues/value/val_report.pdf PROPN eblip-29463 51 11     SPACE eblip-29463 51 12 ostrom ostrom NOUN eblip-29463 51 13 , , PUNCT eblip-29463 51 14 a. a. NOUN eblip-29463 51 15 , , PUNCT eblip-29463 51 16 & & CCONJ eblip-29463 51 17 iacobucci iacobucci PROPN eblip-29463 51 18 , , PUNCT eblip-29463 51 19 d. d. PROPN eblip-29463 51 20 ( ( PUNCT eblip-29463 51 21 1995 1995 NUM eblip-29463 51 22 ) ) PUNCT eblip-29463 51 23 . . PUNCT eblip-29463 52 1 consumer consumer NOUN eblip-29463 52 2 trade trade NOUN eblip-29463 52 3 - - PUNCT eblip-29463 52 4 offs off NOUN eblip-29463 52 5 and and CCONJ eblip-29463 52 6 the the DET eblip-29463 52 7 evaluation evaluation NOUN eblip-29463 52 8 of of ADP eblip-29463 52 9 services service NOUN eblip-29463 52 10 . . PUNCT eblip-29463 53 1 journal journal NOUN eblip-29463 53 2 of of ADP eblip-29463 53 3 marketing marketing NOUN eblip-29463 53 4 , , PUNCT eblip-29463 53 5 59(1 59(1 NUM eblip-29463 53 6 ) ) PUNCT eblip-29463 53 7 , , PUNCT eblip-29463 53 8 17 17 NUM eblip-29463 53 9 - - SYM eblip-29463 53 10 28 28 NUM eblip-29463 53 11 . . PUNCT eblip-29463 54 1 https://doi.org/10.2307/1252011 https://doi.org/10.2307/1252011 ADJ eblip-29463 54 2     SPACE eblip-29463 54 3 stvilia stvilia PROPN eblip-29463 54 4 , , PUNCT eblip-29463 54 5 b. b. PROPN eblip-29463 54 6 , , PUNCT eblip-29463 54 7 & & CCONJ eblip-29463 54 8 gibradze gibradze PROPN eblip-29463 54 9 , , PUNCT eblip-29463 54 10 l. l. PROPN eblip-29463 54 11 ( ( PUNCT eblip-29463 54 12 2014 2014 NUM eblip-29463 54 13 ) ) PUNCT eblip-29463 54 14 . . PUNCT eblip-29463 55 1 what what PRON eblip-29463 55 2 do do AUX eblip-29463 55 3 academic academic ADJ eblip-29463 55 4 libraries library NOUN eblip-29463 55 5 tweet tweet VERB eblip-29463 55 6 about about ADP eblip-29463 55 7 , , PUNCT eblip-29463 55 8 and and CCONJ eblip-29463 55 9 what what PRON eblip-29463 55 10 makes make VERB eblip-29463 55 11 a a DET eblip-29463 55 12 library library ADJ eblip-29463 55 13 tweet tweet NOUN eblip-29463 55 14 useful useful ADJ eblip-29463 55 15 ? ? PUNCT eblip-29463 56 1 library library NOUN eblip-29463 56 2 & & CCONJ eblip-29463 56 3 information information PROPN eblip-29463 56 4 science science PROPN eblip-29463 56 5 research research PROPN eblip-29463 56 6 , , PUNCT eblip-29463 56 7 36(3 36(3 NUM eblip-29463 56 8 ) ) PUNCT eblip-29463 56 9 , , PUNCT eblip-29463 56 10 136 136 NUM eblip-29463 56 11 - - SYM eblip-29463 56 12 141 141 NUM eblip-29463 56 13 . . PUNCT eblip-29463 57 1 https://doi.org/10.1016/j.lisr.2014.07.001 https://doi.org/10.1016/j.lisr.2014.07.001 PROPN eblip-29463 57 2     SPACE eblip-29463 57 3 zeithaml zeithaml PROPN eblip-29463 57 4 , , PUNCT eblip-29463 57 5 v. v. PROPN eblip-29463 57 6 ( ( PUNCT eblip-29463 57 7 1988 1988 NUM eblip-29463 57 8 ) ) PUNCT eblip-29463 57 9 . . PUNCT eblip-29463 58 1 consumer consumer NOUN eblip-29463 58 2 perceptions perception NOUN eblip-29463 58 3 of of ADP eblip-29463 58 4 price price NOUN eblip-29463 58 5 , , PUNCT eblip-29463 58 6 quality quality NOUN eblip-29463 58 7 , , PUNCT eblip-29463 58 8 and and CCONJ eblip-29463 58 9 value value NOUN eblip-29463 58 10 : : PUNCT eblip-29463 58 11 a a DET eblip-29463 58 12 means mean NOUN eblip-29463 58 13 - - PUNCT eblip-29463 58 14 end end NOUN eblip-29463 58 15 model model NOUN eblip-29463 58 16 and and CCONJ eblip-29463 58 17 synthesis synthesis NOUN eblip-29463 58 18 of of ADP eblip-29463 58 19 evidence evidence NOUN eblip-29463 58 20 . . PUNCT eblip-29463 59 1 journal journal NOUN eblip-29463 59 2 of of ADP eblip-29463 59 3 marketing marketing NOUN eblip-29463 59 4 , , PUNCT eblip-29463 59 5 52(3 52(3 NOUN eblip-29463 59 6 ) ) PUNCT eblip-29463 59 7 , , PUNCT eblip-29463 59 8 2 2 NUM eblip-29463 59 9 - - SYM eblip-29463 59 10 22 22 NUM eblip-29463 59 11 . . PUNCT eblip-29463 60 1 https://doi.org/10.2307/1251446 https://doi.org/10.2307/1251446 NOUN eblip-29463 60 2     SPACE