id	sid	tid	token	lemma	pos
eblip-29570	1	1	evidence	evidence	NOUN
eblip-29570	1	2	based	base	VERB
eblip-29570	1	3	library	library	NOUN
eblip-29570	1	4	and	and	CCONJ
eblip-29570	1	5	information	information	NOUN
eblip-29570	1	6	practice	practice	NOUN
eblip-29570	1	7	using	use	VERB
eblip-29570	1	8	evidence	evidence	NOUN
eblip-29570	1	9	in	in	ADP
eblip-29570	1	10	practice	practice	NOUN
eblip-29570	1	11	  	  	SPACE
eblip-29570	1	12	an	an	DET
eblip-29570	1	13	evidence	evidence	NOUN
eblip-29570	1	14	based	base	VERB
eblip-29570	1	15	approach	approach	NOUN
eblip-29570	1	16	to	to	ADP
eblip-29570	1	17	supporting	support	VERB
eblip-29570	1	18	library	library	ADJ
eblip-29570	1	19	staff	staff	NOUN
eblip-29570	1	20	scholarly	scholarly	ADJ
eblip-29570	1	21	communication	communication	NOUN
eblip-29570	1	22	competencies	competency	NOUN
eblip-29570	1	23	  	  	SPACE
eblip-29570	1	24	christie	christie	PROPN
eblip-29570	1	25	hurrell	hurrell	PROPN
eblip-29570	1	26	digital	digital	ADJ
eblip-29570	1	27	initiatives	initiative	NOUN
eblip-29570	1	28	and	and	CCONJ
eblip-29570	1	29	scholarly	scholarly	ADJ
eblip-29570	1	30	communication	communication	NOUN
eblip-29570	1	31	librarian	librarian	ADJ
eblip-29570	1	32	libraries	library	NOUN
eblip-29570	1	33	and	and	CCONJ
eblip-29570	1	34	cultural	cultural	ADJ
eblip-29570	1	35	resources	resource	NOUN
eblip-29570	1	36	,	,	PUNCT
eblip-29570	1	37	university	university	NOUN
eblip-29570	1	38	of	of	ADP
eblip-29570	1	39	calgary	calgary	PROPN
eblip-29570	1	40	calgary	calgary	PROPN
eblip-29570	1	41	,	,	PUNCT
eblip-29570	1	42	alberta	alberta	PROPN
eblip-29570	1	43	,	,	PUNCT
eblip-29570	1	44	canada	canada	PROPN
eblip-29570	1	45	email	email	NOUN
eblip-29570	1	46	:	:	PUNCT
eblip-29570	1	47	christie.hurrell@ucalgary.ca	christie.hurrell@ucalgary.ca	PROPN
eblip-29570	1	48	  	  	SPACE
eblip-29570	1	49	james	james	PROPN
eblip-29570	1	50	e.	e.	PROPN
eblip-29570	1	51	murphy	murphy	PROPN
eblip-29570	1	52	research	research	PROPN
eblip-29570	1	53	and	and	CCONJ
eblip-29570	1	54	learning	learn	VERB
eblip-29570	1	55	librarian	librarian	ADJ
eblip-29570	1	56	libraries	library	NOUN
eblip-29570	1	57	and	and	CCONJ
eblip-29570	1	58	cultural	cultural	ADJ
eblip-29570	1	59	resources	resource	NOUN
eblip-29570	1	60	,	,	PUNCT
eblip-29570	1	61	university	university	NOUN
eblip-29570	1	62	of	of	ADP
eblip-29570	1	63	calgary	calgary	PROPN
eblip-29570	1	64	calgary	calgary	PROPN
eblip-29570	1	65	,	,	PUNCT
eblip-29570	1	66	alberta	alberta	PROPN
eblip-29570	1	67	,	,	PUNCT
eblip-29570	1	68	canada	canada	PROPN
eblip-29570	1	69	email	email	NOUN
eblip-29570	1	70	:	:	PUNCT
eblip-29570	1	71	james.murphy2@ucalgary.ca	james.murphy2@ucalgary.ca	NOUN
eblip-29570	1	72	    	    	SPACE
eblip-29570	1	73	received	receive	VERB
eblip-29570	1	74	:	:	PUNCT
eblip-29570	1	75	20	20	NUM
eblip-29570	1	76	mar	mar	PROPN
eblip-29570	1	77	.	.	PROPN
eblip-29570	1	78	2019	2019	NUM
eblip-29570	1	79	                                                                  	                                                                  	SPACE
eblip-29570	1	80	accepted	accept	VERB
eblip-29570	1	81	:	:	PUNCT
eblip-29570	1	82	18	18	NUM
eblip-29570	1	83	apr	apr	NOUN
eblip-29570	1	84	.	.	PUNCT
eblip-29570	2	1	2019	2019	NUM
eblip-29570	2	2	     	     	SPACE
eblip-29570	2	3	2019	2019	NUM
eblip-29570	2	4	hurrell	hurrell	NOUN
eblip-29570	2	5	and	and	CCONJ
eblip-29570	2	6	murphy	murphy	PROPN
eblip-29570	2	7	.	.	PUNCT
eblip-29570	3	1	this	this	PRON
eblip-29570	3	2	is	be	AUX
eblip-29570	3	3	an	an	DET
eblip-29570	3	4	open	open	ADJ
eblip-29570	3	5	access	access	NOUN
eblip-29570	3	6	article	article	NOUN
eblip-29570	3	7	distributed	distribute	VERB
eblip-29570	3	8	under	under	ADP
eblip-29570	3	9	the	the	DET
eblip-29570	3	10	terms	term	NOUN
eblip-29570	3	11	of	of	ADP
eblip-29570	3	12	the	the	DET
eblip-29570	3	13	creative	creative	ADJ
eblip-29570	3	14	commons‐attribution‐noncommercial‐share	commons‐attribution‐noncommercial‐share	NOUN
eblip-29570	3	15	alike	alike	ADJ
eblip-29570	3	16	license	license	VERB
eblip-29570	3	17	4.0	4.0	NUM
eblip-29570	3	18	international	international	ADJ
eblip-29570	3	19	(	(	PUNCT
eblip-29570	3	20	http://creativecommons.org/licenses/by-nc-sa/4.0/	http://creativecommons.org/licenses/by-nc-sa/4.0/	PROPN
eblip-29570	3	21	)	)	PUNCT
eblip-29570	3	22	,	,	PUNCT
eblip-29570	3	23	which	which	PRON
eblip-29570	3	24	permits	permit	VERB
eblip-29570	3	25	unrestricted	unrestricted	ADJ
eblip-29570	3	26	use	use	NOUN
eblip-29570	3	27	,	,	PUNCT
eblip-29570	3	28	distribution	distribution	NOUN
eblip-29570	3	29	,	,	PUNCT
eblip-29570	3	30	and	and	CCONJ
eblip-29570	3	31	reproduction	reproduction	NOUN
eblip-29570	3	32	in	in	ADP
eblip-29570	3	33	any	any	DET
eblip-29570	3	34	medium	medium	NOUN
eblip-29570	3	35	,	,	PUNCT
eblip-29570	3	36	provided	provide	VERB
eblip-29570	3	37	the	the	DET
eblip-29570	3	38	original	original	ADJ
eblip-29570	3	39	work	work	NOUN
eblip-29570	3	40	is	be	AUX
eblip-29570	3	41	properly	properly	ADV
eblip-29570	3	42	attributed	attribute	VERB
eblip-29570	3	43	,	,	PUNCT
eblip-29570	3	44	not	not	PART
eblip-29570	3	45	used	use	VERB
eblip-29570	3	46	for	for	ADP
eblip-29570	3	47	commercial	commercial	ADJ
eblip-29570	3	48	purposes	purpose	NOUN
eblip-29570	3	49	,	,	PUNCT
eblip-29570	3	50	and	and	CCONJ
eblip-29570	3	51	,	,	PUNCT
eblip-29570	3	52	if	if	SCONJ
eblip-29570	3	53	transformed	transform	VERB
eblip-29570	3	54	,	,	PUNCT
eblip-29570	3	55	the	the	DET
eblip-29570	3	56	resulting	result	VERB
eblip-29570	3	57	work	work	NOUN
eblip-29570	3	58	is	be	AUX
eblip-29570	3	59	redistributed	redistribute	VERB
eblip-29570	3	60	under	under	ADP
eblip-29570	3	61	the	the	DET
eblip-29570	3	62	same	same	ADJ
eblip-29570	3	63	or	or	CCONJ
eblip-29570	3	64	similar	similar	ADJ
eblip-29570	3	65	license	license	NOUN
eblip-29570	3	66	to	to	ADP
eblip-29570	3	67	this	this	DET
eblip-29570	3	68	one	one	NUM
eblip-29570	3	69	.	.	PUNCT
eblip-29570	3	70	    	    	SPACE
eblip-29570	4	1	doi	doi	NOUN
eblip-29570	4	2	:	:	PUNCT
eblip-29570	4	3	10.18438	10.18438	NUM
eblip-29570	4	4	/	/	SYM
eblip-29570	4	5	eblip29570	eblip29570	NOUN
eblip-29570	4	6	  	  	SPACE
eblip-29570	4	7	setting	set	VERB
eblip-29570	4	8	  	  	SPACE
eblip-29570	4	9	the	the	DET
eblip-29570	4	10	university	university	NOUN
eblip-29570	4	11	of	of	ADP
eblip-29570	4	12	calgary	calgary	PROPN
eblip-29570	4	13	is	be	AUX
eblip-29570	4	14	a	a	DET
eblip-29570	4	15	research	research	NOUN
eblip-29570	4	16	-	-	PUNCT
eblip-29570	4	17	intensive	intensive	ADJ
eblip-29570	4	18	university	university	NOUN
eblip-29570	4	19	with	with	ADP
eblip-29570	4	20	14	14	NUM
eblip-29570	4	21	faculties	faculty	NOUN
eblip-29570	4	22	offering	offer	VERB
eblip-29570	4	23	more	more	ADJ
eblip-29570	4	24	than	than	ADP
eblip-29570	4	25	250	250	NUM
eblip-29570	4	26	academic	academic	ADJ
eblip-29570	4	27	programs	program	NOUN
eblip-29570	4	28	and	and	CCONJ
eblip-29570	4	29	serving	serve	VERB
eblip-29570	4	30	more	more	ADJ
eblip-29570	4	31	than	than	ADP
eblip-29570	4	32	30,000	30,000	NUM
eblip-29570	4	33	students	student	NOUN
eblip-29570	4	34	.	.	PUNCT
eblip-29570	5	1	libraries	library	NOUN
eblip-29570	5	2	and	and	CCONJ
eblip-29570	5	3	cultural	cultural	ADJ
eblip-29570	5	4	resources	resource	NOUN
eblip-29570	5	5	(	(	PUNCT
eblip-29570	5	6	lcr	lcr	NOUN
eblip-29570	5	7	)	)	PUNCT
eblip-29570	5	8	delivers	deliver	VERB
eblip-29570	5	9	front	front	ADJ
eblip-29570	5	10	line	line	NOUN
eblip-29570	5	11	reference	reference	NOUN
eblip-29570	5	12	services	service	NOUN
eblip-29570	5	13	in	in	ADP
eblip-29570	5	14	a	a	DET
eblip-29570	5	15	variety	variety	NOUN
eblip-29570	5	16	of	of	ADP
eblip-29570	5	17	channels	channel	NOUN
eblip-29570	5	18	(	(	PUNCT
eblip-29570	5	19	in	in	ADP
eblip-29570	5	20	person	person	NOUN
eblip-29570	5	21	,	,	PUNCT
eblip-29570	5	22	email	email	NOUN
eblip-29570	5	23	,	,	PUNCT
eblip-29570	5	24	chat	chat	NOUN
eblip-29570	5	25	,	,	PUNCT
eblip-29570	5	26	and	and	CCONJ
eblip-29570	5	27	sms	sm	NOUN
eblip-29570	5	28	)	)	PUNCT
eblip-29570	5	29	to	to	ADP
eblip-29570	5	30	students	student	NOUN
eblip-29570	5	31	,	,	PUNCT
eblip-29570	5	32	staff	staff	NOUN
eblip-29570	5	33	and	and	CCONJ
eblip-29570	5	34	faculty	faculty	NOUN
eblip-29570	5	35	through	through	ADP
eblip-29570	5	36	seven	seven	NUM
eblip-29570	5	37	physical	physical	ADJ
eblip-29570	5	38	libraries	library	NOUN
eblip-29570	5	39	and	and	CCONJ
eblip-29570	5	40	via	via	ADP
eblip-29570	5	41	our	our	PRON
eblip-29570	5	42	website	website	NOUN
eblip-29570	5	43	,	,	PUNCT
eblip-29570	5	44	which	which	PRON
eblip-29570	5	45	is	be	AUX
eblip-29570	5	46	powered	power	VERB
eblip-29570	5	47	by	by	ADP
eblip-29570	5	48	springshare	springshare	PROPN
eblip-29570	5	49	’s	’s	PART
eblip-29570	5	50	libapps	libapps	PROPN
eblip-29570	5	51	platform	platform	NOUN
eblip-29570	5	52	.	.	PUNCT
eblip-29570	6	1	library	library	NOUN
eblip-29570	6	2	patrons	patron	NOUN
eblip-29570	6	3	,	,	PUNCT
eblip-29570	6	4	including	include	VERB
eblip-29570	6	5	faculty	faculty	NOUN
eblip-29570	6	6	,	,	PUNCT
eblip-29570	6	7	students	student	NOUN
eblip-29570	6	8	,	,	PUNCT
eblip-29570	6	9	staff	staff	NOUN
eblip-29570	6	10	,	,	PUNCT
eblip-29570	6	11	alumni	alumnus	NOUN
eblip-29570	6	12	,	,	PUNCT
eblip-29570	6	13	and	and	CCONJ
eblip-29570	6	14	members	member	NOUN
eblip-29570	6	15	of	of	ADP
eblip-29570	6	16	the	the	DET
eblip-29570	6	17	community	community	NOUN
eblip-29570	6	18	,	,	PUNCT
eblip-29570	6	19	engage	engage	VERB
eblip-29570	6	20	with	with	ADP
eblip-29570	6	21	front	front	ADJ
eblip-29570	6	22	line	line	NOUN
eblip-29570	6	23	reference	reference	NOUN
eblip-29570	6	24	staff	staff	NOUN
eblip-29570	6	25	to	to	PART
eblip-29570	6	26	pose	pose	VERB
eblip-29570	6	27	a	a	DET
eblip-29570	6	28	wide	wide	ADJ
eblip-29570	6	29	variety	variety	NOUN
eblip-29570	6	30	of	of	ADP
eblip-29570	6	31	questions	question	NOUN
eblip-29570	6	32	,	,	PUNCT
eblip-29570	6	33	including	include	VERB
eblip-29570	6	34	in	in	ADP
eblip-29570	6	35	the	the	DET
eblip-29570	6	36	complex	complex	ADJ
eblip-29570	6	37	and	and	CCONJ
eblip-29570	6	38	rapidly	rapidly	ADV
eblip-29570	6	39	-	-	PUNCT
eblip-29570	6	40	changing	change	VERB
eblip-29570	6	41	area	area	NOUN
eblip-29570	6	42	of	of	ADP
eblip-29570	6	43	scholarly	scholarly	ADJ
eblip-29570	6	44	communication	communication	NOUN
eblip-29570	6	45	.	.	PUNCT
eblip-29570	6	46	  	  	SPACE
eblip-29570	7	1	problem	problem	NOUN
eblip-29570	7	2	  	  	SPACE
eblip-29570	7	3	the	the	DET
eblip-29570	7	4	scholarly	scholarly	ADJ
eblip-29570	7	5	communication	communication	NOUN
eblip-29570	7	6	ecosystem	ecosystem	NOUN
eblip-29570	7	7	has	have	AUX
eblip-29570	7	8	been	be	AUX
eblip-29570	7	9	in	in	ADP
eblip-29570	7	10	a	a	DET
eblip-29570	7	11	period	period	NOUN
eblip-29570	7	12	of	of	ADP
eblip-29570	7	13	disruption	disruption	NOUN
eblip-29570	7	14	for	for	ADP
eblip-29570	7	15	a	a	DET
eblip-29570	7	16	number	number	NOUN
eblip-29570	7	17	of	of	ADP
eblip-29570	7	18	years	year	NOUN
eblip-29570	7	19	,	,	PUNCT
eblip-29570	7	20	leaving	leave	VERB
eblip-29570	7	21	both	both	DET
eblip-29570	7	22	novice	novice	NOUN
eblip-29570	7	23	and	and	CCONJ
eblip-29570	7	24	experienced	experienced	ADJ
eblip-29570	7	25	information	information	NOUN
eblip-29570	7	26	seekers	seeker	NOUN
eblip-29570	7	27	with	with	ADP
eblip-29570	7	28	unanswered	unanswered	ADJ
eblip-29570	7	29	information	information	NOUN
eblip-29570	7	30	needs	need	NOUN
eblip-29570	7	31	(	(	PUNCT
eblip-29570	7	32	myers	myer	NOUN
eblip-29570	7	33	,	,	PUNCT
eblip-29570	7	34	2016	2016	NUM
eblip-29570	7	35	)	)	PUNCT
eblip-29570	7	36	.	.	PUNCT
eblip-29570	8	1	as	as	SCONJ
eblip-29570	8	2	defined	define	VERB
eblip-29570	8	3	by	by	ADP
eblip-29570	8	4	the	the	DET
eblip-29570	8	5	association	association	NOUN
eblip-29570	8	6	of	of	ADP
eblip-29570	8	7	college	college	PROPN
eblip-29570	8	8	and	and	CCONJ
eblip-29570	8	9	research	research	NOUN
eblip-29570	8	10	libraries	library	NOUN
eblip-29570	8	11	(	(	PUNCT
eblip-29570	8	12	2006	2006	NUM
eblip-29570	8	13	)	)	PUNCT
eblip-29570	8	14	,	,	PUNCT
eblip-29570	8	15	scholarly	scholarly	ADJ
eblip-29570	8	16	communication	communication	NOUN
eblip-29570	8	17	is	be	AUX
eblip-29570	8	18	“	"	PUNCT
eblip-29570	8	19	the	the	DET
eblip-29570	8	20	system	system	NOUN
eblip-29570	8	21	through	through	ADP
eblip-29570	8	22	which	which	PRON
eblip-29570	8	23	research	research	NOUN
eblip-29570	8	24	outputs	output	NOUN
eblip-29570	8	25	are	be	AUX
eblip-29570	8	26	created	create	VERB
eblip-29570	8	27	,	,	PUNCT
eblip-29570	8	28	evaluated	evaluate	VERB
eblip-29570	8	29	,	,	PUNCT
eblip-29570	8	30	disseminated	disseminate	VERB
eblip-29570	8	31	,	,	PUNCT
eblip-29570	8	32	and	and	CCONJ
eblip-29570	8	33	preserved	preserve	VERB
eblip-29570	8	34	”	"	PUNCT
eblip-29570	8	35	(	(	PUNCT
eblip-29570	8	36	para	para	NOUN
eblip-29570	8	37	.	.	PROPN
eblip-29570	8	38	1	1	NUM
eblip-29570	8	39	)	)	PUNCT
eblip-29570	8	40	.	.	PUNCT
eblip-29570	9	1	much	much	ADJ
eblip-29570	9	2	of	of	ADP
eblip-29570	9	3	the	the	DET
eblip-29570	9	4	research	research	NOUN
eblip-29570	9	5	literature	literature	NOUN
eblip-29570	9	6	to	to	ADP
eblip-29570	9	7	date	date	NOUN
eblip-29570	9	8	has	have	AUX
eblip-29570	9	9	focused	focus	VERB
eblip-29570	9	10	on	on	ADP
eblip-29570	9	11	training	training	NOUN
eblip-29570	9	12	librarians	librarian	NOUN
eblip-29570	9	13	in	in	ADP
eblip-29570	9	14	scholarly	scholarly	ADJ
eblip-29570	9	15	communication	communication	NOUN
eblip-29570	9	16	,	,	PUNCT
eblip-29570	9	17	even	even	ADV
eblip-29570	9	18	though	though	SCONJ
eblip-29570	9	19	front	front	ADJ
eblip-29570	9	20	line	line	NOUN
eblip-29570	9	21	staff	staff	NOUN
eblip-29570	9	22	may	may	AUX
eblip-29570	9	23	often	often	ADV
eblip-29570	9	24	be	be	AUX
eblip-29570	9	25	the	the	DET
eblip-29570	9	26	first	first	ADJ
eblip-29570	9	27	point	point	NOUN
eblip-29570	9	28	of	of	ADP
eblip-29570	9	29	contact	contact	NOUN
eblip-29570	9	30	.	.	PUNCT
eblip-29570	10	1	if	if	SCONJ
eblip-29570	10	2	these	these	DET
eblip-29570	10	3	staff	staff	NOUN
eblip-29570	10	4	have	have	AUX
eblip-29570	10	5	not	not	PART
eblip-29570	10	6	been	be	AUX
eblip-29570	10	7	provided	provide	VERB
eblip-29570	10	8	training	training	NOUN
eblip-29570	10	9	to	to	PART
eblip-29570	10	10	respond	respond	VERB
eblip-29570	10	11	adequately	adequately	ADV
eblip-29570	10	12	,	,	PUNCT
eblip-29570	10	13	the	the	DET
eblip-29570	10	14	quality	quality	NOUN
eblip-29570	10	15	of	of	ADP
eblip-29570	10	16	the	the	DET
eblip-29570	10	17	reference	reference	NOUN
eblip-29570	10	18	interaction	interaction	NOUN
eblip-29570	10	19	may	may	AUX
eblip-29570	10	20	be	be	AUX
eblip-29570	10	21	negatively	negatively	ADV
eblip-29570	10	22	impacted	impact	VERB
eblip-29570	10	23	.	.	PUNCT
eblip-29570	10	24	  	  	SPACE
eblip-29570	11	1	we	we	PRON
eblip-29570	11	2	were	be	AUX
eblip-29570	11	3	interested	interested	ADJ
eblip-29570	11	4	in	in	ADP
eblip-29570	11	5	assessing	assess	VERB
eblip-29570	11	6	the	the	DET
eblip-29570	11	7	frequency	frequency	NOUN
eblip-29570	11	8	with	with	ADP
eblip-29570	11	9	which	which	PRON
eblip-29570	11	10	patrons	patron	NOUN
eblip-29570	11	11	approached	approach	VERB
eblip-29570	11	12	front	front	ADJ
eblip-29570	11	13	line	line	NOUN
eblip-29570	11	14	staff	staff	NOUN
eblip-29570	11	15	members	member	NOUN
eblip-29570	11	16	with	with	ADP
eblip-29570	11	17	questions	question	NOUN
eblip-29570	11	18	related	relate	VERB
eblip-29570	11	19	to	to	ADP
eblip-29570	11	20	scholarly	scholarly	ADJ
eblip-29570	11	21	communication	communication	NOUN
eblip-29570	11	22	and	and	CCONJ
eblip-29570	11	23	assessing	assess	VERB
eblip-29570	11	24	whether	whether	SCONJ
eblip-29570	11	25	or	or	CCONJ
eblip-29570	11	26	not	not	PART
eblip-29570	11	27	staff	staff	NOUN
eblip-29570	11	28	members	member	NOUN
eblip-29570	11	29	had	have	VERB
eblip-29570	11	30	adequate	adequate	ADJ
eblip-29570	11	31	training	training	NOUN
eblip-29570	11	32	and	and	CCONJ
eblip-29570	11	33	support	support	NOUN
eblip-29570	11	34	to	to	PART
eblip-29570	11	35	answer	answer	VERB
eblip-29570	11	36	or	or	CCONJ
eblip-29570	11	37	appropriately	appropriately	ADV
eblip-29570	11	38	refer	refer	VERB
eblip-29570	11	39	these	these	DET
eblip-29570	11	40	questions	question	NOUN
eblip-29570	11	41	.	.	PUNCT
eblip-29570	12	1	to	to	PART
eblip-29570	12	2	do	do	VERB
eblip-29570	12	3	this	this	PRON
eblip-29570	12	4	,	,	PUNCT
eblip-29570	12	5	we	we	PRON
eblip-29570	12	6	implemented	implement	VERB
eblip-29570	12	7	a	a	DET
eblip-29570	12	8	project	project	NOUN
eblip-29570	12	9	to	to	PART
eblip-29570	12	10	collect	collect	VERB
eblip-29570	12	11	and	and	CCONJ
eblip-29570	12	12	analyze	analyze	VERB
eblip-29570	12	13	reference	reference	NOUN
eblip-29570	12	14	transactions	transaction	NOUN
eblip-29570	12	15	before	before	ADP
eblip-29570	12	16	and	and	CCONJ
eblip-29570	12	17	after	after	ADP
eblip-29570	12	18	a	a	DET
eblip-29570	12	19	training	training	NOUN
eblip-29570	12	20	program	program	NOUN
eblip-29570	12	21	.	.	PUNCT
eblip-29570	13	1	this	this	PRON
eblip-29570	13	2	allowed	allow	VERB
eblip-29570	13	3	us	we	PRON
eblip-29570	13	4	to	to	PART
eblip-29570	13	5	assess	assess	VERB
eblip-29570	13	6	baseline	baseline	NOUN
eblip-29570	13	7	competencies	competency	NOUN
eblip-29570	13	8	in	in	ADP
eblip-29570	13	9	scholarly	scholarly	ADJ
eblip-29570	13	10	communication	communication	NOUN
eblip-29570	13	11	,	,	PUNCT
eblip-29570	13	12	as	as	ADV
eblip-29570	13	13	well	well	ADV
eblip-29570	13	14	as	as	ADP
eblip-29570	13	15	the	the	DET
eblip-29570	13	16	impact	impact	NOUN
eblip-29570	13	17	of	of	ADP
eblip-29570	13	18	the	the	DET
eblip-29570	13	19	training	training	NOUN
eblip-29570	13	20	program	program	NOUN
eblip-29570	13	21	on	on	ADP
eblip-29570	13	22	reference	reference	NOUN
eblip-29570	13	23	transactions	transaction	NOUN
eblip-29570	13	24	.	.	PUNCT
eblip-29570	13	25	  	  	SPACE
eblip-29570	14	1	evidence	evidence	NOUN
eblip-29570	14	2	  	  	SPACE
eblip-29570	14	3	reference	reference	NOUN
eblip-29570	14	4	transactions	transaction	NOUN
eblip-29570	14	5	were	be	AUX
eblip-29570	14	6	collected	collect	VERB
eblip-29570	14	7	by	by	ADP
eblip-29570	14	8	all	all	DET
eblip-29570	14	9	library	library	ADJ
eblip-29570	14	10	staff	staff	NOUN
eblip-29570	14	11	members	member	NOUN
eblip-29570	14	12	in	in	ADP
eblip-29570	14	13	the	the	DET
eblip-29570	14	14	libapps	libapps	PROPN
eblip-29570	14	15	platform	platform	NOUN
eblip-29570	14	16	via	via	ADP
eblip-29570	14	17	three	three	NUM
eblip-29570	14	18	channels	channel	NOUN
eblip-29570	14	19	:	:	PUNCT
eblip-29570	14	20	  	  	SPACE
eblip-29570	14	21	libchat	libchat	PRON
eblip-29570	14	22	chat	chat	VERB
eblip-29570	14	23	reference	reference	NOUN
eblip-29570	14	24	,	,	PUNCT
eblip-29570	14	25	which	which	PRON
eblip-29570	14	26	recorded	record	VERB
eblip-29570	14	27	transcripts	transcript	NOUN
eblip-29570	14	28	of	of	ADP
eblip-29570	14	29	chat	chat	NOUN
eblip-29570	14	30	reference	reference	NOUN
eblip-29570	14	31	conversations	conversation	NOUN
eblip-29570	14	32	reference	reference	NOUN
eblip-29570	14	33	analytics	analytic	NOUN
eblip-29570	14	34	,	,	PUNCT
eblip-29570	14	35	where	where	SCONJ
eblip-29570	14	36	staff	staff	NOUN
eblip-29570	14	37	members	member	NOUN
eblip-29570	14	38	input	input	VERB
eblip-29570	14	39	queries	query	NOUN
eblip-29570	14	40	they	they	PRON
eblip-29570	14	41	received	receive	VERB
eblip-29570	14	42	at	at	ADP
eblip-29570	14	43	any	any	DET
eblip-29570	14	44	service	service	NOUN
eblip-29570	14	45	point	point	NOUN
eblip-29570	14	46	tickets	ticket	NOUN
eblip-29570	14	47	,	,	PUNCT
eblip-29570	14	48	which	which	PRON
eblip-29570	14	49	recorded	record	VERB
eblip-29570	14	50	email	email	NOUN
eblip-29570	14	51	and	and	CCONJ
eblip-29570	14	52	sms	sm	VERB
eblip-29570	14	53	inquiries	inquiry	NOUN
eblip-29570	14	54	that	that	PRON
eblip-29570	14	55	may	may	AUX
eblip-29570	14	56	be	be	AUX
eblip-29570	14	57	answered	answer	VERB
eblip-29570	14	58	or	or	CCONJ
eblip-29570	14	59	referred	refer	VERB
eblip-29570	14	60	  	  	SPACE
eblip-29570	14	61	for	for	ADP
eblip-29570	14	62	the	the	DET
eblip-29570	14	63	project	project	NOUN
eblip-29570	14	64	,	,	PUNCT
eblip-29570	14	65	we	we	PRON
eblip-29570	14	66	examined	examine	VERB
eblip-29570	14	67	anonymized	anonymize	VERB
eblip-29570	14	68	reference	reference	NOUN
eblip-29570	14	69	transactions	transaction	NOUN
eblip-29570	14	70	collected	collect	VERB
eblip-29570	14	71	through	through	ADP
eblip-29570	14	72	all	all	DET
eblip-29570	14	73	three	three	NUM
eblip-29570	14	74	channels	channel	NOUN
eblip-29570	14	75	.	.	PUNCT
eblip-29570	14	76	  	  	SPACE
eblip-29570	14	77	to	to	PART
eblip-29570	14	78	capture	capture	VERB
eblip-29570	14	79	reference	reference	NOUN
eblip-29570	14	80	transactions	transaction	NOUN
eblip-29570	14	81	relating	relate	VERB
eblip-29570	14	82	to	to	ADP
eblip-29570	14	83	scholarly	scholarly	ADJ
eblip-29570	14	84	communication	communication	NOUN
eblip-29570	14	85	,	,	PUNCT
eblip-29570	14	86	we	we	PRON
eblip-29570	14	87	searched	search	VERB
eblip-29570	14	88	for	for	ADP
eblip-29570	14	89	a	a	DET
eblip-29570	14	90	variety	variety	NOUN
eblip-29570	14	91	of	of	ADP
eblip-29570	14	92	keywords	keyword	NOUN
eblip-29570	14	93	.	.	PUNCT
eblip-29570	15	1	the	the	DET
eblip-29570	15	2	keywords	keyword	NOUN
eblip-29570	15	3	were	be	AUX
eblip-29570	15	4	selected	select	VERB
eblip-29570	15	5	based	base	VERB
eblip-29570	15	6	on	on	ADP
eblip-29570	15	7	content	content	NOUN
eblip-29570	15	8	in	in	ADP
eblip-29570	15	9	a	a	DET
eblip-29570	15	10	document	document	NOUN
eblip-29570	15	11	developed	develop	VERB
eblip-29570	15	12	by	by	ADP
eblip-29570	15	13	the	the	DET
eblip-29570	15	14	joint	joint	ADJ
eblip-29570	15	15	task	task	NOUN
eblip-29570	15	16	force	force	NOUN
eblip-29570	15	17	on	on	ADP
eblip-29570	15	18	librarians	librarian	NOUN
eblip-29570	15	19	’	'	PUNCT
eblip-29570	15	20	competencies	competency	NOUN
eblip-29570	15	21	in	in	ADP
eblip-29570	15	22	support	support	NOUN
eblip-29570	15	23	of	of	ADP
eblip-29570	15	24	e-­research	e-­research	PROPN
eblip-29570	15	25	and	and	CCONJ
eblip-29570	15	26	scholarly	scholarly	ADJ
eblip-29570	15	27	communication	communication	NOUN
eblip-29570	15	28	(	(	PUNCT
eblip-29570	15	29	calarco	calarco	NOUN
eblip-29570	15	30	,	,	PUNCT
eblip-29570	15	31	shearer	shearer	PROPN
eblip-29570	15	32	,	,	PUNCT
eblip-29570	15	33	schmidt	schmidt	PROPN
eblip-29570	15	34	,	,	PUNCT
eblip-29570	15	35	&	&	CCONJ
eblip-29570	15	36	tate	tate	PROPN
eblip-29570	15	37	,	,	PUNCT
eblip-29570	15	38	2016	2016	NUM
eblip-29570	15	39	)	)	PUNCT
eblip-29570	15	40	,	,	PUNCT
eblip-29570	15	41	which	which	PRON
eblip-29570	15	42	described	describe	VERB
eblip-29570	15	43	competencies	competency	NOUN
eblip-29570	15	44	in	in	ADP
eblip-29570	15	45	four	four	NUM
eblip-29570	15	46	categories	category	NOUN
eblip-29570	15	47	:	:	PUNCT
eblip-29570	15	48	  	  	SPACE
eblip-29570	15	49	scholarly	scholarly	ADJ
eblip-29570	15	50	publishing	publishing	NOUN
eblip-29570	15	51	services	service	NOUN
eblip-29570	15	52	open	open	ADJ
eblip-29570	15	53	access	access	NOUN
eblip-29570	15	54	repository	repository	NOUN
eblip-29570	15	55	services	service	NOUN
eblip-29570	15	56	copyright	copyright	NOUN
eblip-29570	15	57	and	and	CCONJ
eblip-29570	15	58	open	open	ADJ
eblip-29570	15	59	access	access	NOUN
eblip-29570	15	60	advice	advice	NOUN
eblip-29570	15	61	assessment	assessment	NOUN
eblip-29570	15	62	of	of	ADP
eblip-29570	15	63	scholarly	scholarly	ADJ
eblip-29570	15	64	resources	resource	NOUN
eblip-29570	15	65	  	  	SPACE
eblip-29570	15	66	the	the	DET
eblip-29570	15	67	document	document	NOUN
eblip-29570	15	68	outlines	outline	VERB
eblip-29570	15	69	competencies	competency	NOUN
eblip-29570	15	70	in	in	ADP
eblip-29570	15	71	terms	term	NOUN
eblip-29570	15	72	of	of	ADP
eblip-29570	15	73	knowledge	knowledge	NOUN
eblip-29570	15	74	,	,	PUNCT
eblip-29570	15	75	understandings	understanding	NOUN
eblip-29570	15	76	,	,	PUNCT
eblip-29570	15	77	and	and	CCONJ
eblip-29570	15	78	abilities	ability	NOUN
eblip-29570	15	79	.	.	PUNCT
eblip-29570	16	1	we	we	PRON
eblip-29570	16	2	judged	judge	VERB
eblip-29570	16	3	that	that	SCONJ
eblip-29570	16	4	front	front	ADJ
eblip-29570	16	5	line	line	NOUN
eblip-29570	16	6	staff	staff	NOUN
eblip-29570	16	7	members	member	NOUN
eblip-29570	16	8	should	should	AUX
eblip-29570	16	9	be	be	AUX
eblip-29570	16	10	able	able	ADJ
eblip-29570	16	11	to	to	PART
eblip-29570	16	12	answer	answer	VERB
eblip-29570	16	13	or	or	CCONJ
eblip-29570	16	14	refer	refer	VERB
eblip-29570	16	15	basic	basic	ADJ
eblip-29570	16	16	questions	question	NOUN
eblip-29570	16	17	in	in	ADP
eblip-29570	16	18	the	the	DET
eblip-29570	16	19	knowledge	knowledge	NOUN
eblip-29570	16	20	categories	category	NOUN
eblip-29570	16	21	and	and	CCONJ
eblip-29570	16	22	should	should	AUX
eblip-29570	16	23	be	be	AUX
eblip-29570	16	24	able	able	ADJ
eblip-29570	16	25	to	to	PART
eblip-29570	16	26	appropriately	appropriately	ADV
eblip-29570	16	27	refer	refer	VERB
eblip-29570	16	28	more	more	ADV
eblip-29570	16	29	complex	complex	ADJ
eblip-29570	16	30	questions	question	NOUN
eblip-29570	16	31	.	.	PUNCT
eblip-29570	16	32	  	  	SPACE
eblip-29570	17	1	we	we	PRON
eblip-29570	17	2	selected	select	VERB
eblip-29570	17	3	12	12	NUM
eblip-29570	17	4	keywords	keyword	NOUN
eblip-29570	17	5	:	:	PUNCT
eblip-29570	17	6	publishing	publishing	NOUN
eblip-29570	17	7	,	,	PUNCT
eblip-29570	17	8	open	open	ADJ
eblip-29570	17	9	access	access	NOUN
eblip-29570	17	10	,	,	PUNCT
eblip-29570	17	11	prism	prism	NOUN
eblip-29570	17	12	(	(	PUNCT
eblip-29570	17	13	our	our	PRON
eblip-29570	17	14	institutional	institutional	ADJ
eblip-29570	17	15	repository	repository	NOUN
eblip-29570	17	16	)	)	PUNCT
eblip-29570	17	17	,	,	PUNCT
eblip-29570	17	18	repository	repository	NOUN
eblip-29570	17	19	,	,	PUNCT
eblip-29570	17	20	deposit	deposit	NOUN
eblip-29570	17	21	,	,	PUNCT
eblip-29570	17	22	orcid	orcid	NOUN
eblip-29570	17	23	,	,	PUNCT
eblip-29570	17	24	impact	impact	NOUN
eblip-29570	17	25	,	,	PUNCT
eblip-29570	17	26	copyright	copyright	NOUN
eblip-29570	17	27	,	,	PUNCT
eblip-29570	17	28	predatory	predatory	NOUN
eblip-29570	17	29	,	,	PUNCT
eblip-29570	17	30	host	host	NOUN
eblip-29570	17	31	,	,	PUNCT
eblip-29570	17	32	doaj	doaj	NOUN
eblip-29570	17	33	,	,	PUNCT
eblip-29570	17	34	and	and	CCONJ
eblip-29570	17	35	creative	creative	ADJ
eblip-29570	17	36	commons	common	NOUN
eblip-29570	17	37	.	.	PUNCT
eblip-29570	17	38	duplicates	duplicate	NOUN
eblip-29570	17	39	,	,	PUNCT
eblip-29570	17	40	transactions	transaction	NOUN
eblip-29570	17	41	that	that	PRON
eblip-29570	17	42	were	be	AUX
eblip-29570	17	43	not	not	PART
eblip-29570	17	44	complete	complete	ADJ
eblip-29570	17	45	enough	enough	ADV
eblip-29570	17	46	to	to	PART
eblip-29570	17	47	categorize	categorize	VERB
eblip-29570	17	48	,	,	PUNCT
eblip-29570	17	49	and	and	CCONJ
eblip-29570	17	50	irrelevant	irrelevant	ADJ
eblip-29570	17	51	results	result	NOUN
eblip-29570	17	52	were	be	AUX
eblip-29570	17	53	manually	manually	ADV
eblip-29570	17	54	removed	remove	VERB
eblip-29570	17	55	.	.	PUNCT
eblip-29570	17	56	  	  	SPACE
eblip-29570	18	1	we	we	PRON
eblip-29570	18	2	analyzed	analyze	VERB
eblip-29570	18	3	and	and	CCONJ
eblip-29570	18	4	compared	compare	VERB
eblip-29570	18	5	data	datum	NOUN
eblip-29570	18	6	between	between	ADP
eblip-29570	18	7	two	two	NUM
eblip-29570	18	8	time	time	NOUN
eblip-29570	18	9	periods	period	NOUN
eblip-29570	18	10	:	:	PUNCT
eblip-29570	18	11	(	(	PUNCT
eblip-29570	18	12	1	1	X
eblip-29570	18	13	)	)	PUNCT
eblip-29570	18	14	september	september	PROPN
eblip-29570	18	15	to	to	ADP
eblip-29570	18	16	december	december	PROPN
eblip-29570	18	17	2017	2017	NUM
eblip-29570	18	18	,	,	PUNCT
eblip-29570	18	19	and	and	CCONJ
eblip-29570	18	20	(	(	PUNCT
eblip-29570	18	21	2	2	NUM
eblip-29570	18	22	)	)	PUNCT
eblip-29570	18	23	september	september	PROPN
eblip-29570	18	24	to	to	ADP
eblip-29570	18	25	december	december	PROPN
eblip-29570	18	26	2018	2018	NUM
eblip-29570	18	27	.	.	PUNCT
eblip-29570	19	1	we	we	PRON
eblip-29570	19	2	sought	seek	VERB
eblip-29570	19	3	to	to	PART
eblip-29570	19	4	eliminate	eliminate	VERB
eblip-29570	19	5	potential	potential	ADJ
eblip-29570	19	6	differences	difference	NOUN
eblip-29570	19	7	between	between	ADP
eblip-29570	19	8	fall	fall	NOUN
eblip-29570	19	9	and	and	CCONJ
eblip-29570	19	10	winter	winter	NOUN
eblip-29570	19	11	terms	term	NOUN
eblip-29570	19	12	by	by	ADP
eblip-29570	19	13	comparing	compare	VERB
eblip-29570	19	14	two	two	NUM
eblip-29570	19	15	fall	fall	NOUN
eblip-29570	19	16	term	term	NOUN
eblip-29570	19	17	periods	period	NOUN
eblip-29570	19	18	.	.	PUNCT
eblip-29570	20	1	the	the	DET
eblip-29570	20	2	staff	staff	NOUN
eblip-29570	20	3	training	training	NOUN
eblip-29570	20	4	sessions	session	NOUN
eblip-29570	20	5	were	be	AUX
eblip-29570	20	6	held	hold	VERB
eblip-29570	20	7	between	between	ADP
eblip-29570	20	8	the	the	DET
eblip-29570	20	9	two	two	NUM
eblip-29570	20	10	time	time	NOUN
eblip-29570	20	11	periods	period	NOUN
eblip-29570	20	12	,	,	PUNCT
eblip-29570	20	13	in	in	ADP
eblip-29570	20	14	summer	summer	NOUN
eblip-29570	20	15	2018	2018	NUM
eblip-29570	20	16	.	.	PUNCT
eblip-29570	20	17	  	  	SPACE
eblip-29570	21	1	data	datum	NOUN
eblip-29570	21	2	from	from	ADP
eblip-29570	21	3	2017	2017	NUM
eblip-29570	21	4	—	—	PUNCT
eblip-29570	21	5	the	the	DET
eblip-29570	21	6	period	period	NOUN
eblip-29570	21	7	before	before	ADP
eblip-29570	21	8	training	training	NOUN
eblip-29570	21	9	—	—	PUNCT
eblip-29570	21	10	revealed	reveal	VERB
eblip-29570	21	11	70	70	NUM
eblip-29570	21	12	unique	unique	ADJ
eblip-29570	21	13	reference	reference	NOUN
eblip-29570	21	14	transactions	transaction	NOUN
eblip-29570	21	15	.	.	PUNCT
eblip-29570	21	16	  	  	SPACE
eblip-29570	21	17	questions	question	NOUN
eblip-29570	21	18	including	include	VERB
eblip-29570	21	19	the	the	DET
eblip-29570	21	20	keyword	keyword	NOUN
eblip-29570	21	21	copyright	copyright	NOUN
eblip-29570	21	22	were	be	AUX
eblip-29570	21	23	by	by	ADP
eblip-29570	21	24	far	far	ADV
eblip-29570	21	25	the	the	DET
eblip-29570	21	26	most	most	ADV
eblip-29570	21	27	common	common	ADJ
eblip-29570	21	28	(	(	PUNCT
eblip-29570	21	29	figure	figure	NOUN
eblip-29570	21	30	1	1	NUM
eblip-29570	21	31	)	)	PUNCT
eblip-29570	21	32	,	,	PUNCT
eblip-29570	21	33	and	and	CCONJ
eblip-29570	21	34	copyright	copyright	NOUN
eblip-29570	21	35	and	and	CCONJ
eblip-29570	21	36	open	open	ADJ
eblip-29570	21	37	access	access	NOUN
eblip-29570	21	38	advice	advice	NOUN
eblip-29570	21	39	was	be	AUX
eblip-29570	21	40	the	the	DET
eblip-29570	21	41	most	most	ADV
eblip-29570	21	42	common	common	ADJ
eblip-29570	21	43	category	category	NOUN
eblip-29570	21	44	as	as	SCONJ
eblip-29570	21	45	defined	define	VERB
eblip-29570	21	46	by	by	ADP
eblip-29570	21	47	the	the	DET
eblip-29570	21	48	joint	joint	ADJ
eblip-29570	21	49	task	task	PROPN
eblip-29570	21	50	force	force	NOUN
eblip-29570	21	51	profile	profile	NOUN
eblip-29570	21	52	(	(	PUNCT
eblip-29570	21	53	figure	figure	NOUN
eblip-29570	21	54	2	2	NUM
eblip-29570	21	55	)	)	PUNCT
eblip-29570	21	56	.	.	PUNCT
eblip-29570	22	1	some	some	DET
eblip-29570	22	2	keywords	keyword	NOUN
eblip-29570	22	3	garnered	garner	VERB
eblip-29570	22	4	no	no	DET
eblip-29570	22	5	results	result	NOUN
eblip-29570	22	6	(	(	PUNCT
eblip-29570	22	7	deposit	deposit	NOUN
eblip-29570	22	8	,	,	PUNCT
eblip-29570	22	9	orcid	orcid	NUM
eblip-29570	22	10	,	,	PUNCT
eblip-29570	22	11	creative	creative	ADJ
eblip-29570	22	12	commons	common	NOUN
eblip-29570	22	13	)	)	PUNCT
eblip-29570	22	14	.	.	PUNCT
eblip-29570	23	1	questions	question	NOUN
eblip-29570	23	2	on	on	ADP
eblip-29570	23	3	open	open	ADJ
eblip-29570	23	4	access	access	NOUN
eblip-29570	23	5	were	be	AUX
eblip-29570	23	6	second	second	ADV
eblip-29570	23	7	most	most	ADV
eblip-29570	23	8	frequent	frequent	ADJ
eblip-29570	23	9	,	,	PUNCT
eblip-29570	23	10	while	while	SCONJ
eblip-29570	23	11	questions	question	NOUN
eblip-29570	23	12	about	about	ADP
eblip-29570	23	13	the	the	DET
eblip-29570	23	14	institutional	institutional	ADJ
eblip-29570	23	15	repository	repository	NOUN
eblip-29570	23	16	,	,	PUNCT
eblip-29570	23	17	prism	prism	NOUN
eblip-29570	23	18	,	,	PUNCT
eblip-29570	23	19	were	be	AUX
eblip-29570	23	20	third	third	ADV
eblip-29570	23	21	most	most	ADV
eblip-29570	23	22	frequent	frequent	ADJ
eblip-29570	23	23	.	.	PUNCT
eblip-29570	23	24	  	  	SPACE
eblip-29570	24	1	the	the	DET
eblip-29570	24	2	range	range	NOUN
eblip-29570	24	3	of	of	ADP
eblip-29570	24	4	questions	question	NOUN
eblip-29570	24	5	was	be	AUX
eblip-29570	24	6	broad	broad	ADJ
eblip-29570	24	7	.	.	PUNCT
eblip-29570	25	1	questions	question	NOUN
eblip-29570	25	2	in	in	ADP
eblip-29570	25	3	the	the	DET
eblip-29570	25	4	copyright	copyright	NOUN
eblip-29570	25	5	and	and	CCONJ
eblip-29570	25	6	open	open	ADJ
eblip-29570	25	7	access	access	NOUN
eblip-29570	25	8	advice	advice	NOUN
eblip-29570	25	9	competency	competency	NOUN
eblip-29570	25	10	area	area	NOUN
eblip-29570	25	11	included	include	VERB
eblip-29570	25	12	course	course	NOUN
eblip-29570	25	13	reserve	reserve	NOUN
eblip-29570	25	14	inquiries	inquiry	NOUN
eblip-29570	25	15	,	,	PUNCT
eblip-29570	25	16	use	use	NOUN
eblip-29570	25	17	of	of	ADP
eblip-29570	25	18	third	third	ADJ
eblip-29570	25	19	party	party	NOUN
eblip-29570	25	20	materials	material	NOUN
eblip-29570	25	21	(	(	PUNCT
eblip-29570	25	22	particularly	particularly	ADV
eblip-29570	25	23	images	image	NOUN
eblip-29570	25	24	)	)	PUNCT
eblip-29570	25	25	in	in	ADP
eblip-29570	25	26	teaching	teaching	NOUN
eblip-29570	25	27	and	and	CCONJ
eblip-29570	25	28	learning	learn	VERB
eblip-29570	25	29	resources	resource	NOUN
eblip-29570	25	30	,	,	PUNCT
eblip-29570	25	31	fair	fair	ADJ
eblip-29570	25	32	dealing	dealing	NOUN
eblip-29570	25	33	,	,	PUNCT
eblip-29570	25	34	scholarly	scholarly	ADJ
eblip-29570	25	35	sharing	sharing	NOUN
eblip-29570	25	36	,	,	PUNCT
eblip-29570	25	37	and	and	CCONJ
eblip-29570	25	38	requests	request	NOUN
eblip-29570	25	39	for	for	ADP
eblip-29570	25	40	advice	advice	NOUN
eblip-29570	25	41	around	around	ADP
eblip-29570	25	42	open	open	ADJ
eblip-29570	25	43	access	access	NOUN
eblip-29570	25	44	publishing	publishing	NOUN
eblip-29570	25	45	.	.	PUNCT
eblip-29570	26	1	transactions	transaction	NOUN
eblip-29570	26	2	in	in	ADP
eblip-29570	26	3	the	the	DET
eblip-29570	26	4	open	open	ADJ
eblip-29570	26	5	access	access	NOUN
eblip-29570	26	6	repository	repository	NOUN
eblip-29570	26	7	services	service	NOUN
eblip-29570	26	8	category	category	NOUN
eblip-29570	26	9	included	include	VERB
eblip-29570	26	10	a	a	DET
eblip-29570	26	11	large	large	ADJ
eblip-29570	26	12	number	number	NOUN
eblip-29570	26	13	of	of	ADP
eblip-29570	26	14	questions	question	NOUN
eblip-29570	26	15	about	about	ADP
eblip-29570	26	16	access	access	NOUN
eblip-29570	26	17	to	to	ADP
eblip-29570	26	18	electronic	electronic	ADJ
eblip-29570	26	19	resources	resource	NOUN
eblip-29570	26	20	for	for	ADP
eblip-29570	26	21	alumni	alumnus	NOUN
eblip-29570	26	22	or	or	CCONJ
eblip-29570	26	23	community	community	NOUN
eblip-29570	26	24	members	member	NOUN
eblip-29570	26	25	,	,	PUNCT
eblip-29570	26	26	as	as	ADV
eblip-29570	26	27	well	well	ADV
eblip-29570	26	28	as	as	ADP
eblip-29570	26	29	questions	question	NOUN
eblip-29570	26	30	about	about	ADP
eblip-29570	26	31	both	both	CCONJ
eblip-29570	26	32	the	the	DET
eblip-29570	26	33	university	university	PROPN
eblip-29570	26	34	of	of	ADP
eblip-29570	26	35	calgary	calgary	PROPN
eblip-29570	26	36	’s	’s	PART
eblip-29570	26	37	institutional	institutional	ADJ
eblip-29570	26	38	repository	repository	NOUN
eblip-29570	26	39	,	,	PUNCT
eblip-29570	26	40	prism	prism	NOUN
eblip-29570	26	41	,	,	PUNCT
eblip-29570	26	42	and	and	CCONJ
eblip-29570	26	43	third	third	ADJ
eblip-29570	26	44	party	party	NOUN
eblip-29570	26	45	scholarly	scholarly	ADJ
eblip-29570	26	46	sharing	sharing	NOUN
eblip-29570	26	47	sites	site	NOUN
eblip-29570	26	48	.	.	PUNCT
eblip-29570	26	49	    	    	SPACE
eblip-29570	27	1	we	we	PRON
eblip-29570	27	2	found	find	VERB
eblip-29570	27	3	that	that	SCONJ
eblip-29570	27	4	the	the	DET
eblip-29570	27	5	vast	vast	ADJ
eblip-29570	27	6	majority	majority	NOUN
eblip-29570	27	7	of	of	ADP
eblip-29570	27	8	questions	question	NOUN
eblip-29570	27	9	were	be	AUX
eblip-29570	27	10	either	either	CCONJ
eblip-29570	27	11	answered	answer	VERB
eblip-29570	27	12	or	or	CCONJ
eblip-29570	27	13	referred	refer	VERB
eblip-29570	27	14	adequately	adequately	ADV
eblip-29570	27	15	.	.	PUNCT
eblip-29570	28	1	in	in	ADP
eblip-29570	28	2	the	the	DET
eblip-29570	28	3	2017	2017	NUM
eblip-29570	28	4	time	time	NOUN
eblip-29570	28	5	period	period	NOUN
eblip-29570	28	6	,	,	PUNCT
eblip-29570	28	7	96	96	NUM
eblip-29570	28	8	%	%	NOUN
eblip-29570	28	9	(	(	PUNCT
eblip-29570	28	10	n=67/70	n=67/70	NOUN
eblip-29570	28	11	)	)	PUNCT
eblip-29570	28	12	of	of	ADP
eblip-29570	28	13	questions	question	NOUN
eblip-29570	28	14	were	be	AUX
eblip-29570	28	15	deemed	deem	VERB
eblip-29570	28	16	successfully	successfully	ADV
eblip-29570	28	17	answered	answer	VERB
eblip-29570	28	18	or	or	CCONJ
eblip-29570	28	19	referred	refer	VERB
eblip-29570	28	20	.	.	PUNCT
eblip-29570	28	21	  	  	SPACE
eblip-29570	29	1	implementation	implementation	NOUN
eblip-29570	29	2	  	  	SPACE
eblip-29570	29	3	due	due	ADP
eblip-29570	29	4	to	to	ADP
eblip-29570	29	5	the	the	DET
eblip-29570	29	6	diverse	diverse	ADJ
eblip-29570	29	7	and	and	CCONJ
eblip-29570	29	8	fluid	fluid	ADJ
eblip-29570	29	9	nature	nature	NOUN
eblip-29570	29	10	of	of	ADP
eblip-29570	29	11	scholarly	scholarly	ADJ
eblip-29570	29	12	communication	communication	NOUN
eblip-29570	29	13	topics	topic	NOUN
eblip-29570	29	14	,	,	PUNCT
eblip-29570	29	15	and	and	CCONJ
eblip-29570	29	16	because	because	SCONJ
eblip-29570	29	17	lcr	lcr	PROPN
eblip-29570	29	18	did	do	AUX
eblip-29570	29	19	not	not	PART
eblip-29570	29	20	have	have	VERB
eblip-29570	29	21	any	any	DET
eblip-29570	29	22	internal	internal	ADJ
eblip-29570	29	23	training	training	NOUN
eblip-29570	29	24	opportunities	opportunity	NOUN
eblip-29570	29	25	for	for	ADP
eblip-29570	29	26	current	current	ADJ
eblip-29570	29	27	staff	staff	NOUN
eblip-29570	29	28	,	,	PUNCT
eblip-29570	29	29	the	the	DET
eblip-29570	29	30	authors	author	NOUN
eblip-29570	29	31	developed	develop	VERB
eblip-29570	29	32	a	a	DET
eblip-29570	29	33	training	training	NOUN
eblip-29570	29	34	program	program	NOUN
eblip-29570	29	35	.	.	PUNCT
eblip-29570	30	1	the	the	DET
eblip-29570	30	2	training	training	NOUN
eblip-29570	30	3	program	program	NOUN
eblip-29570	30	4	involved	involve	VERB
eblip-29570	30	5	two	two	NUM
eblip-29570	30	6	key	key	ADJ
eblip-29570	30	7	components	component	NOUN
eblip-29570	30	8	:	:	PUNCT
eblip-29570	30	9	  	  	SPACE
eblip-29570	30	10	website	website	NOUN
eblip-29570	30	11	updates	update	NOUN
eblip-29570	30	12	and	and	CCONJ
eblip-29570	30	13	improvements	improvement	NOUN
eblip-29570	30	14	  	  	SPACE
eblip-29570	30	15	libraries	library	NOUN
eblip-29570	30	16	and	and	CCONJ
eblip-29570	30	17	cultural	cultural	ADJ
eblip-29570	30	18	resources	resource	NOUN
eblip-29570	30	19	(	(	PUNCT
eblip-29570	30	20	lcr	lcr	NOUN
eblip-29570	30	21	)	)	PUNCT
eblip-29570	30	22	used	use	VERB
eblip-29570	30	23	frequently	frequently	ADV
eblip-29570	30	24	asked	ask	VERB
eblip-29570	30	25	questions	question	NOUN
eblip-29570	30	26	(	(	PUNCT
eblip-29570	30	27	faqs	faqs	PROPN
eblip-29570	30	28	)	)	PUNCT
eblip-29570	30	29	through	through	ADP
eblip-29570	30	30	the	the	DET
eblip-29570	30	31	springshare	springshare	ADJ
eblip-29570	30	32	platform	platform	NOUN
eblip-29570	30	33	to	to	ADP
eblip-29570	30	34	both	both	PRON
eblip-29570	30	35	answer	answer	VERB
eblip-29570	30	36	queries	query	NOUN
eblip-29570	30	37	and	and	CCONJ
eblip-29570	30	38	direct	direct	ADJ
eblip-29570	30	39	patrons	patron	NOUN
eblip-29570	30	40	to	to	ADP
eblip-29570	30	41	more	more	ADV
eblip-29570	30	42	detailed	detailed	ADJ
eblip-29570	30	43	information	information	NOUN
eblip-29570	30	44	resources	resource	NOUN
eblip-29570	30	45	such	such	ADJ
eblip-29570	30	46	as	as	ADP
eblip-29570	30	47	research	research	NOUN
eblip-29570	30	48	guides	guide	NOUN
eblip-29570	30	49	.	.	PUNCT
eblip-29570	31	1	these	these	PRON
eblip-29570	31	2	were	be	AUX
eblip-29570	31	3	popular	popular	ADJ
eblip-29570	31	4	tools	tool	NOUN
eblip-29570	31	5	for	for	ADP
eblip-29570	31	6	both	both	CCONJ
eblip-29570	31	7	patrons	patron	NOUN
eblip-29570	31	8	and	and	CCONJ
eblip-29570	31	9	reference	reference	NOUN
eblip-29570	31	10	staff	staff	NOUN
eblip-29570	31	11	.	.	PUNCT
eblip-29570	32	1	in	in	ADP
eblip-29570	32	2	the	the	DET
eblip-29570	32	3	spring	spring	NOUN
eblip-29570	32	4	and	and	CCONJ
eblip-29570	32	5	summer	summer	NOUN
eblip-29570	32	6	of	of	ADP
eblip-29570	32	7	2018	2018	NUM
eblip-29570	32	8	,	,	PUNCT
eblip-29570	32	9	we	we	PRON
eblip-29570	32	10	identified	identify	VERB
eblip-29570	32	11	,	,	PUNCT
eblip-29570	32	12	reviewed	review	VERB
eblip-29570	32	13	,	,	PUNCT
eblip-29570	32	14	and	and	CCONJ
eblip-29570	32	15	updated	update	VERB
eblip-29570	32	16	or	or	CCONJ
eblip-29570	32	17	created	create	VERB
eblip-29570	32	18	new	new	ADJ
eblip-29570	32	19	faqs	faq	NOUN
eblip-29570	32	20	relating	relate	VERB
eblip-29570	32	21	to	to	ADP
eblip-29570	32	22	scholarly	scholarly	ADJ
eblip-29570	32	23	communication	communication	NOUN
eblip-29570	32	24	.	.	PUNCT
eblip-29570	33	1	topics	topic	NOUN
eblip-29570	33	2	included	include	VERB
eblip-29570	33	3	predatory	predatory	ADJ
eblip-29570	33	4	publishers	publisher	NOUN
eblip-29570	33	5	,	,	PUNCT
eblip-29570	33	6	bibliometrics	bibliometric	NOUN
eblip-29570	33	7	,	,	PUNCT
eblip-29570	33	8	embargoes	embargo	NOUN
eblip-29570	33	9	in	in	ADP
eblip-29570	33	10	the	the	DET
eblip-29570	33	11	institutional	institutional	ADJ
eblip-29570	33	12	repository	repository	NOUN
eblip-29570	33	13	,	,	PUNCT
eblip-29570	33	14	tools	tool	NOUN
eblip-29570	33	15	to	to	PART
eblip-29570	33	16	legally	legally	ADV
eblip-29570	33	17	access	access	VERB
eblip-29570	33	18	open	open	ADJ
eblip-29570	33	19	access	access	NOUN
eblip-29570	33	20	literature	literature	NOUN
eblip-29570	33	21	(	(	PUNCT
eblip-29570	33	22	e.g.	e.g.	ADV
eblip-29570	33	23	,	,	PUNCT
eblip-29570	33	24	browser	browser	NOUN
eblip-29570	33	25	extensions	extension	NOUN
eblip-29570	33	26	)	)	PUNCT
eblip-29570	33	27	,	,	PUNCT
eblip-29570	33	28	and	and	CCONJ
eblip-29570	33	29	assessing	assess	VERB
eblip-29570	33	30	the	the	DET
eblip-29570	33	31	copyright	copyright	NOUN
eblip-29570	33	32	status	status	NOUN
eblip-29570	33	33	of	of	ADP
eblip-29570	33	34	digital	digital	ADJ
eblip-29570	33	35	images	image	NOUN
eblip-29570	33	36	found	find	VERB
eblip-29570	33	37	online	online	ADV
eblip-29570	33	38	for	for	ADP
eblip-29570	33	39	use	use	NOUN
eblip-29570	33	40	in	in	ADP
eblip-29570	33	41	teaching	teaching	NOUN
eblip-29570	33	42	and	and	CCONJ
eblip-29570	33	43	learning	learning	NOUN
eblip-29570	33	44	.	.	PUNCT
eblip-29570	34	1	these	these	DET
eblip-29570	34	2	topics	topic	NOUN
eblip-29570	34	3	reflected	reflect	VERB
eblip-29570	34	4	questions	question	NOUN
eblip-29570	34	5	that	that	PRON
eblip-29570	34	6	were	be	AUX
eblip-29570	34	7	found	find	VERB
eblip-29570	34	8	in	in	ADP
eblip-29570	34	9	the	the	DET
eblip-29570	34	10	initial	initial	ADJ
eblip-29570	34	11	assessment	assessment	NOUN
eblip-29570	34	12	of	of	ADP
eblip-29570	34	13	reference	reference	NOUN
eblip-29570	34	14	transactions	transaction	NOUN
eblip-29570	34	15	and	and	CCONJ
eblip-29570	34	16	were	be	AUX
eblip-29570	34	17	not	not	PART
eblip-29570	34	18	adequately	adequately	ADV
eblip-29570	34	19	answered	answer	VERB
eblip-29570	34	20	by	by	ADP
eblip-29570	34	21	current	current	ADJ
eblip-29570	34	22	website	website	NOUN
eblip-29570	34	23	content	content	NOUN
eblip-29570	34	24	.	.	PUNCT
eblip-29570	35	1	we	we	PRON
eblip-29570	35	2	promoted	promote	VERB
eblip-29570	35	3	library	library	ADJ
eblip-29570	35	4	staff	staff	NOUN
eblip-29570	35	5	awareness	awareness	NOUN
eblip-29570	35	6	of	of	ADP
eblip-29570	35	7	the	the	DET
eblip-29570	35	8	scholarly	scholarly	ADJ
eblip-29570	35	9	communication	communication	NOUN
eblip-29570	35	10	faqs	faq	NOUN
eblip-29570	35	11	during	during	ADP
eblip-29570	35	12	the	the	DET
eblip-29570	35	13	training	training	NOUN
eblip-29570	35	14	sessions	session	NOUN
eblip-29570	35	15	and	and	CCONJ
eblip-29570	35	16	using	use	VERB
eblip-29570	35	17	email	email	NOUN
eblip-29570	35	18	and	and	CCONJ
eblip-29570	35	19	word	word	NOUN
eblip-29570	35	20	of	of	ADP
eblip-29570	35	21	mouth	mouth	NOUN
eblip-29570	35	22	to	to	PART
eblip-29570	35	23	maximize	maximize	VERB
eblip-29570	35	24	impact	impact	NOUN
eblip-29570	35	25	.	.	PUNCT
eblip-29570	35	26	  	  	SPACE
eblip-29570	36	1	training	training	NOUN
eblip-29570	36	2	sessions	session	NOUN
eblip-29570	36	3	  	  	SPACE
eblip-29570	36	4	two	two	NUM
eblip-29570	36	5	interactive	interactive	ADJ
eblip-29570	36	6	one	one	NUM
eblip-29570	36	7	-	-	PUNCT
eblip-29570	36	8	hour	hour	NOUN
eblip-29570	36	9	training	training	NOUN
eblip-29570	36	10	sessions	session	NOUN
eblip-29570	36	11	were	be	AUX
eblip-29570	36	12	designed	design	VERB
eblip-29570	36	13	and	and	CCONJ
eblip-29570	36	14	delivered	deliver	VERB
eblip-29570	36	15	to	to	ADP
eblip-29570	36	16	library	library	ADJ
eblip-29570	36	17	staff	staff	NOUN
eblip-29570	36	18	members	member	NOUN
eblip-29570	36	19	to	to	PART
eblip-29570	36	20	promote	promote	VERB
eblip-29570	36	21	knowledge	knowledge	NOUN
eblip-29570	36	22	and	and	CCONJ
eblip-29570	36	23	awareness	awareness	NOUN
eblip-29570	36	24	of	of	ADP
eblip-29570	36	25	common	common	ADJ
eblip-29570	36	26	scholarly	scholarly	ADJ
eblip-29570	36	27	communication	communication	NOUN
eblip-29570	36	28	questions	question	NOUN
eblip-29570	36	29	.	.	PUNCT
eblip-29570	37	1	the	the	DET
eblip-29570	37	2	content	content	NOUN
eblip-29570	37	3	for	for	ADP
eblip-29570	37	4	the	the	DET
eblip-29570	37	5	sessions	session	NOUN
eblip-29570	37	6	was	be	AUX
eblip-29570	37	7	based	base	VERB
eblip-29570	37	8	on	on	ADP
eblip-29570	37	9	the	the	DET
eblip-29570	37	10	joint	joint	ADJ
eblip-29570	37	11	task	task	NOUN
eblip-29570	37	12	force	force	NOUN
eblip-29570	37	13	on	on	ADP
eblip-29570	37	14	librarians	librarian	NOUN
eblip-29570	37	15	’	'	PUNCT
eblip-29570	37	16	competencies	competency	NOUN
eblip-29570	37	17	in	in	ADP
eblip-29570	37	18	support	support	NOUN
eblip-29570	37	19	of	of	ADP
eblip-29570	37	20	e-­research	e-­research	PROPN
eblip-29570	37	21	and	and	CCONJ
eblip-29570	37	22	scholarly	scholarly	ADJ
eblip-29570	37	23	communication	communication	NOUN
eblip-29570	37	24	.	.	PUNCT
eblip-29570	38	1	our	our	PRON
eblip-29570	38	2	aim	aim	NOUN
eblip-29570	38	3	in	in	ADP
eblip-29570	38	4	designing	design	VERB
eblip-29570	38	5	the	the	DET
eblip-29570	38	6	sessions	session	NOUN
eblip-29570	38	7	was	be	AUX
eblip-29570	38	8	to	to	PART
eblip-29570	38	9	ensure	ensure	VERB
eblip-29570	38	10	that	that	SCONJ
eblip-29570	38	11	front	front	ADJ
eblip-29570	38	12	line	line	NOUN
eblip-29570	38	13	staff	staff	NOUN
eblip-29570	38	14	members	member	NOUN
eblip-29570	38	15	would	would	AUX
eblip-29570	38	16	have	have	VERB
eblip-29570	38	17	the	the	DET
eblip-29570	38	18	capacity	capacity	NOUN
eblip-29570	38	19	to	to	PART
eblip-29570	38	20	correctly	correctly	ADV
eblip-29570	38	21	answer	answer	VERB
eblip-29570	38	22	or	or	CCONJ
eblip-29570	38	23	refer	refer	VERB
eblip-29570	38	24	queries	query	NOUN
eblip-29570	38	25	in	in	ADP
eblip-29570	38	26	the	the	DET
eblip-29570	38	27	knowledge	knowledge	NOUN
eblip-29570	38	28	categories	category	NOUN
eblip-29570	38	29	in	in	ADP
eblip-29570	38	30	all	all	DET
eblip-29570	38	31	four	four	NUM
eblip-29570	38	32	of	of	ADP
eblip-29570	38	33	the	the	DET
eblip-29570	38	34	scholarly	scholarly	ADJ
eblip-29570	38	35	communication	communication	NOUN
eblip-29570	38	36	categories	category	NOUN
eblip-29570	38	37	as	as	SCONJ
eblip-29570	38	38	defined	define	VERB
eblip-29570	38	39	by	by	ADP
eblip-29570	38	40	the	the	DET
eblip-29570	38	41	joint	joint	ADJ
eblip-29570	38	42	task	task	PROPN
eblip-29570	38	43	force	force	NOUN
eblip-29570	38	44	document	document	NOUN
eblip-29570	38	45	.	.	PUNCT
eblip-29570	39	1	the	the	DET
eblip-29570	39	2	sessions	session	NOUN
eblip-29570	39	3	included	include	VERB
eblip-29570	39	4	training	training	NOUN
eblip-29570	39	5	regarding	regard	VERB
eblip-29570	39	6	when	when	SCONJ
eblip-29570	39	7	to	to	PART
eblip-29570	39	8	refer	refer	VERB
eblip-29570	39	9	more	more	ADV
eblip-29570	39	10	complex	complex	ADJ
eblip-29570	39	11	questions	question	NOUN
eblip-29570	39	12	.	.	PUNCT
eblip-29570	40	1	training	training	NOUN
eblip-29570	40	2	sessions	session	NOUN
eblip-29570	40	3	were	be	AUX
eblip-29570	40	4	structured	structure	VERB
eblip-29570	40	5	in	in	ADP
eblip-29570	40	6	a	a	DET
eblip-29570	40	7	series	series	NOUN
eblip-29570	40	8	of	of	ADP
eblip-29570	40	9	scenarios	scenario	NOUN
eblip-29570	40	10	,	,	PUNCT
eblip-29570	40	11	which	which	PRON
eblip-29570	40	12	small	small	ADJ
eblip-29570	40	13	groups	group	NOUN
eblip-29570	40	14	attempted	attempt	VERB
eblip-29570	40	15	to	to	PART
eblip-29570	40	16	resolve	resolve	VERB
eblip-29570	40	17	and	and	CCONJ
eblip-29570	40	18	then	then	ADV
eblip-29570	40	19	discussed	discuss	VERB
eblip-29570	40	20	with	with	ADP
eblip-29570	40	21	the	the	DET
eblip-29570	40	22	larger	large	ADJ
eblip-29570	40	23	group	group	NOUN
eblip-29570	40	24	.	.	PUNCT
eblip-29570	41	1	these	these	PRON
eblip-29570	41	2	were	be	AUX
eblip-29570	41	3	adapted	adapt	VERB
eblip-29570	41	4	from	from	ADP
eblip-29570	41	5	scenarios	scenario	NOUN
eblip-29570	41	6	developed	develop	VERB
eblip-29570	41	7	by	by	ADP
eblip-29570	41	8	the	the	DET
eblip-29570	41	9	coppul	coppul	NOUN
eblip-29570	41	10	scholarly	scholarly	ADJ
eblip-29570	41	11	communication	communication	NOUN
eblip-29570	41	12	working	work	VERB
eblip-29570	41	13	group	group	NOUN
eblip-29570	41	14	(	(	PUNCT
eblip-29570	41	15	2018	2018	NUM
eblip-29570	41	16	)	)	PUNCT
eblip-29570	41	17	.	.	PUNCT
eblip-29570	41	18	  	  	SPACE
eblip-29570	42	1	in	in	ADP
eblip-29570	42	2	total	total	ADJ
eblip-29570	42	3	,	,	PUNCT
eblip-29570	42	4	15	15	NUM
eblip-29570	42	5	library	library	NOUN
eblip-29570	42	6	staff	staff	NOUN
eblip-29570	42	7	members	member	NOUN
eblip-29570	42	8	attended	attend	VERB
eblip-29570	42	9	the	the	DET
eblip-29570	42	10	two	two	NUM
eblip-29570	42	11	interactive	interactive	ADJ
eblip-29570	42	12	training	training	NOUN
eblip-29570	42	13	sessions	session	NOUN
eblip-29570	42	14	.	.	PUNCT
eblip-29570	43	1	staff	staff	NOUN
eblip-29570	43	2	members	member	NOUN
eblip-29570	43	3	represented	represent	VERB
eblip-29570	43	4	a	a	DET
eblip-29570	43	5	mix	mix	NOUN
eblip-29570	43	6	of	of	ADP
eblip-29570	43	7	academic	academic	ADJ
eblip-29570	43	8	and	and	CCONJ
eblip-29570	43	9	support	support	NOUN
eblip-29570	43	10	staff	staff	NOUN
eblip-29570	43	11	.	.	PUNCT
eblip-29570	44	1	no	no	DET
eblip-29570	44	2	formal	formal	ADJ
eblip-29570	44	3	assessment	assessment	NOUN
eblip-29570	44	4	of	of	ADP
eblip-29570	44	5	these	these	DET
eblip-29570	44	6	sessions	session	NOUN
eblip-29570	44	7	was	be	AUX
eblip-29570	44	8	done	do	VERB
eblip-29570	44	9	but	but	CCONJ
eblip-29570	44	10	participants	participant	NOUN
eblip-29570	44	11	noted	note	VERB
eblip-29570	44	12	that	that	SCONJ
eblip-29570	44	13	the	the	DET
eblip-29570	44	14	sessions	session	NOUN
eblip-29570	44	15	were	be	AUX
eblip-29570	44	16	useful	useful	ADJ
eblip-29570	44	17	and	and	CCONJ
eblip-29570	44	18	that	that	SCONJ
eblip-29570	44	19	they	they	PRON
eblip-29570	44	20	planned	plan	VERB
eblip-29570	44	21	to	to	PART
eblip-29570	44	22	reuse	reuse	VERB
eblip-29570	44	23	the	the	DET
eblip-29570	44	24	scenarios	scenario	NOUN
eblip-29570	44	25	in	in	ADP
eblip-29570	44	26	their	their	PRON
eblip-29570	44	27	own	own	ADJ
eblip-29570	44	28	teaching	teaching	NOUN
eblip-29570	44	29	and	and	CCONJ
eblip-29570	44	30	reference	reference	NOUN
eblip-29570	44	31	practice	practice	NOUN
eblip-29570	44	32	.	.	PUNCT
eblip-29570	44	33	  	  	SPACE
eblip-29570	45	1	outcome	outcome	VERB
eblip-29570	45	2	  	  	SPACE
eblip-29570	45	3	data	datum	NOUN
eblip-29570	45	4	from	from	ADP
eblip-29570	45	5	2018	2018	NUM
eblip-29570	45	6	—	—	PUNCT
eblip-29570	45	7	which	which	PRON
eblip-29570	45	8	represented	represent	VERB
eblip-29570	45	9	the	the	DET
eblip-29570	45	10	time	time	NOUN
eblip-29570	45	11	period	period	NOUN
eblip-29570	45	12	after	after	ADP
eblip-29570	45	13	training	training	NOUN
eblip-29570	45	14	—	—	PUNCT
eblip-29570	45	15	contained	contain	VERB
eblip-29570	45	16	76	76	NUM
eblip-29570	45	17	unique	unique	ADJ
eblip-29570	45	18	reference	reference	NOUN
eblip-29570	45	19	transactions	transaction	NOUN
eblip-29570	45	20	,	,	PUNCT
eblip-29570	45	21	representing	represent	VERB
eblip-29570	45	22	an	an	DET
eblip-29570	45	23	increase	increase	NOUN
eblip-29570	45	24	of	of	ADP
eblip-29570	45	25	9	9	NUM
eblip-29570	45	26	%	%	NOUN
eblip-29570	45	27	between	between	ADP
eblip-29570	45	28	time	time	NOUN
eblip-29570	45	29	periods	period	NOUN
eblip-29570	45	30	.	.	PUNCT
eblip-29570	46	1	generally	generally	ADV
eblip-29570	46	2	,	,	PUNCT
eblip-29570	46	3	the	the	DET
eblip-29570	46	4	categories	category	NOUN
eblip-29570	46	5	of	of	ADP
eblip-29570	46	6	questions	question	NOUN
eblip-29570	46	7	being	be	AUX
eblip-29570	46	8	asked	ask	VERB
eblip-29570	46	9	were	be	AUX
eblip-29570	46	10	similar	similar	ADJ
eblip-29570	46	11	between	between	ADP
eblip-29570	46	12	the	the	DET
eblip-29570	46	13	two	two	NUM
eblip-29570	46	14	time	time	NOUN
eblip-29570	46	15	periods	period	NOUN
eblip-29570	46	16	,	,	PUNCT
eblip-29570	46	17	although	although	SCONJ
eblip-29570	46	18	questions	question	NOUN
eblip-29570	46	19	relating	relate	VERB
eblip-29570	46	20	to	to	PART
eblip-29570	46	21	open	open	VERB
eblip-29570	46	22	access	access	NOUN
eblip-29570	46	23	showed	show	VERB
eblip-29570	46	24	a	a	DET
eblip-29570	46	25	dramatic	dramatic	ADJ
eblip-29570	46	26	increase	increase	NOUN
eblip-29570	46	27	from	from	ADP
eblip-29570	46	28	0.0	0.0	NUM
eblip-29570	46	29	to	to	PART
eblip-29570	46	30	28	28	NUM
eblip-29570	46	31	%	%	NOUN
eblip-29570	46	32	of	of	ADP
eblip-29570	46	33	total	total	ADJ
eblip-29570	46	34	questions	question	NOUN
eblip-29570	46	35	between	between	ADP
eblip-29570	46	36	time	time	NOUN
eblip-29570	46	37	periods	period	NOUN
eblip-29570	46	38	.	.	PUNCT
eblip-29570	47	1	this	this	PRON
eblip-29570	47	2	is	be	AUX
eblip-29570	47	3	likely	likely	ADJ
eblip-29570	47	4	due	due	ADP
eblip-29570	47	5	to	to	ADP
eblip-29570	47	6	a	a	DET
eblip-29570	47	7	change	change	NOUN
eblip-29570	47	8	in	in	ADP
eblip-29570	47	9	lcr	lcr	NOUN
eblip-29570	47	10	’s	’s	PART
eblip-29570	47	11	open	open	ADJ
eblip-29570	47	12	access	access	NOUN
eblip-29570	47	13	authors	author	NOUN
eblip-29570	47	14	fund	fund	NOUN
eblip-29570	47	15	which	which	PRON
eblip-29570	47	16	occurred	occur	VERB
eblip-29570	47	17	in	in	ADP
eblip-29570	47	18	october	october	PROPN
eblip-29570	47	19	2018	2018	NUM
eblip-29570	47	20	.	.	PUNCT
eblip-29570	47	21	    	    	SPACE
eblip-29570	48	1	figure	figure	NOUN
eblip-29570	48	2	1	1	NUM
eblip-29570	48	3	frequency	frequency	NOUN
eblip-29570	48	4	of	of	ADP
eblip-29570	48	5	transactions	transaction	NOUN
eblip-29570	48	6	based	base	VERB
eblip-29570	48	7	on	on	ADP
eblip-29570	48	8	keywords	keyword	NOUN
eblip-29570	48	9	present	present	ADJ
eblip-29570	48	10	in	in	ADP
eblip-29570	48	11	reference	reference	NOUN
eblip-29570	48	12	transactions	transaction	NOUN
eblip-29570	48	13	.	.	PUNCT
eblip-29570	48	14	    	    	SPACE
eblip-29570	49	1	figure	figure	NOUN
eblip-29570	49	2	2	2	NUM
eblip-29570	49	3	frequency	frequency	NOUN
eblip-29570	49	4	of	of	ADP
eblip-29570	49	5	interaction	interaction	NOUN
eblip-29570	49	6	based	base	VERB
eblip-29570	49	7	on	on	ADP
eblip-29570	49	8	coar	coar	PROPN
eblip-29570	49	9	task	task	PROPN
eblip-29570	49	10	force	force	PROPN
eblip-29570	49	11	profile	profile	NOUN
eblip-29570	49	12	.	.	PUNCT
eblip-29570	49	13	    	    	SPACE
eblip-29570	50	1	figure	figure	NOUN
eblip-29570	50	2	3	3	NUM
eblip-29570	50	3	reference	reference	NOUN
eblip-29570	50	4	transactions	transaction	NOUN
eblip-29570	50	5	from	from	ADP
eblip-29570	50	6	the	the	DET
eblip-29570	50	7	2018	2018	NUM
eblip-29570	50	8	period	period	NOUN
eblip-29570	50	9	that	that	PRON
eblip-29570	50	10	incorporated	incorporate	VERB
eblip-29570	50	11	training	training	NOUN
eblip-29570	50	12	materials	material	NOUN
eblip-29570	50	13	.	.	PUNCT
eblip-29570	50	14	    	    	SPACE
eblip-29570	51	1	in	in	ADP
eblip-29570	51	2	the	the	DET
eblip-29570	51	3	2018	2018	NUM
eblip-29570	51	4	data	datum	NOUN
eblip-29570	51	5	,	,	PUNCT
eblip-29570	51	6	97	97	NUM
eblip-29570	51	7	%	%	NOUN
eblip-29570	51	8	(	(	PUNCT
eblip-29570	51	9	n=71/73	n=71/73	NOUN
eblip-29570	51	10	)	)	PUNCT
eblip-29570	51	11	questions	question	NOUN
eblip-29570	51	12	were	be	AUX
eblip-29570	51	13	successfully	successfully	ADV
eblip-29570	51	14	answered	answer	VERB
eblip-29570	51	15	or	or	CCONJ
eblip-29570	51	16	referred	refer	VERB
eblip-29570	51	17	,	,	PUNCT
eblip-29570	51	18	representing	represent	VERB
eblip-29570	51	19	a	a	DET
eblip-29570	51	20	1	1	NUM
eblip-29570	51	21	%	%	NOUN
eblip-29570	51	22	increase	increase	NOUN
eblip-29570	51	23	from	from	ADP
eblip-29570	51	24	the	the	DET
eblip-29570	51	25	2017	2017	NUM
eblip-29570	51	26	period	period	NOUN
eblip-29570	51	27	.	.	PUNCT
eblip-29570	52	1	additionally	additionally	ADV
eblip-29570	52	2	,	,	PUNCT
eblip-29570	52	3	there	there	PRON
eblip-29570	52	4	were	be	VERB
eblip-29570	52	5	28	28	NUM
eblip-29570	52	6	reference	reference	NOUN
eblip-29570	52	7	questions	question	NOUN
eblip-29570	52	8	that	that	PRON
eblip-29570	52	9	directly	directly	ADV
eblip-29570	52	10	addressed	address	VERB
eblip-29570	52	11	topics	topic	NOUN
eblip-29570	52	12	covered	cover	VERB
eblip-29570	52	13	in	in	ADP
eblip-29570	52	14	the	the	DET
eblip-29570	52	15	training	training	NOUN
eblip-29570	52	16	.	.	PUNCT
eblip-29570	53	1	based	base	VERB
eblip-29570	53	2	on	on	ADP
eblip-29570	53	3	our	our	PRON
eblip-29570	53	4	analysis	analysis	NOUN
eblip-29570	53	5	,	,	PUNCT
eblip-29570	53	6	half	half	NOUN
eblip-29570	53	7	(	(	PUNCT
eblip-29570	53	8	n=14	n=14	NOUN
eblip-29570	53	9	)	)	PUNCT
eblip-29570	53	10	of	of	ADP
eblip-29570	53	11	these	these	DET
eblip-29570	53	12	transactions	transaction	NOUN
eblip-29570	53	13	referenced	reference	VERB
eblip-29570	53	14	the	the	DET
eblip-29570	53	15	training	training	NOUN
eblip-29570	53	16	in	in	ADP
eblip-29570	53	17	some	some	DET
eblip-29570	53	18	way	way	NOUN
eblip-29570	53	19	,	,	PUNCT
eblip-29570	53	20	either	either	CCONJ
eblip-29570	53	21	by	by	ADP
eblip-29570	53	22	directing	direct	VERB
eblip-29570	53	23	patrons	patron	NOUN
eblip-29570	53	24	to	to	ADP
eblip-29570	53	25	a	a	DET
eblip-29570	53	26	website	website	NOUN
eblip-29570	53	27	faq	faq	NOUN
eblip-29570	53	28	,	,	PUNCT
eblip-29570	53	29	or	or	CCONJ
eblip-29570	53	30	rephrasing	rephrase	VERB
eblip-29570	53	31	content	content	NOUN
eblip-29570	53	32	from	from	ADP
eblip-29570	53	33	the	the	DET
eblip-29570	53	34	training	training	NOUN
eblip-29570	53	35	in	in	ADP
eblip-29570	53	36	a	a	DET
eblip-29570	53	37	direct	direct	ADJ
eblip-29570	53	38	response	response	NOUN
eblip-29570	53	39	(	(	PUNCT
eblip-29570	53	40	figure	figure	NOUN
eblip-29570	53	41	3	3	NUM
eblip-29570	53	42	)	)	PUNCT
eblip-29570	53	43	.	.	PUNCT
eblip-29570	53	44	  	  	SPACE
eblip-29570	54	1	reflection	reflection	NOUN
eblip-29570	54	2	  	  	SPACE
eblip-29570	54	3	the	the	DET
eblip-29570	54	4	primary	primary	ADJ
eblip-29570	54	5	goal	goal	NOUN
eblip-29570	54	6	of	of	ADP
eblip-29570	54	7	this	this	DET
eblip-29570	54	8	project	project	NOUN
eblip-29570	54	9	was	be	AUX
eblip-29570	54	10	to	to	PART
eblip-29570	54	11	target	target	VERB
eblip-29570	54	12	the	the	DET
eblip-29570	54	13	skill	skill	NOUN
eblip-29570	54	14	development	development	NOUN
eblip-29570	54	15	of	of	ADP
eblip-29570	54	16	front	front	ADJ
eblip-29570	54	17	-	-	PUNCT
eblip-29570	54	18	line	line	NOUN
eblip-29570	54	19	academic	academic	ADJ
eblip-29570	54	20	library	library	NOUN
eblip-29570	54	21	staff	staff	NOUN
eblip-29570	54	22	members	member	NOUN
eblip-29570	54	23	.	.	PUNCT
eblip-29570	55	1	it	it	PRON
eblip-29570	55	2	was	be	AUX
eblip-29570	55	3	also	also	ADV
eblip-29570	55	4	important	important	ADJ
eblip-29570	55	5	to	to	PART
eblip-29570	55	6	make	make	VERB
eblip-29570	55	7	use	use	NOUN
eblip-29570	55	8	of	of	ADP
eblip-29570	55	9	data	datum	NOUN
eblip-29570	55	10	that	that	PRON
eblip-29570	55	11	staff	staff	NOUN
eblip-29570	55	12	members	member	NOUN
eblip-29570	55	13	collected	collect	VERB
eblip-29570	55	14	daily	daily	ADV
eblip-29570	55	15	and	and	CCONJ
eblip-29570	55	16	use	use	VERB
eblip-29570	55	17	it	it	PRON
eblip-29570	55	18	for	for	ADP
eblip-29570	55	19	evidence	evidence	NOUN
eblip-29570	55	20	based	base	VERB
eblip-29570	55	21	training	training	NOUN
eblip-29570	55	22	and	and	CCONJ
eblip-29570	55	23	quality	quality	NOUN
eblip-29570	55	24	improvement	improvement	NOUN
eblip-29570	55	25	.	.	PUNCT
eblip-29570	55	26	  	  	SPACE
eblip-29570	56	1	using	use	VERB
eblip-29570	56	2	three	three	NUM
eblip-29570	56	3	communications	communication	NOUN
eblip-29570	56	4	channels	channel	NOUN
eblip-29570	56	5	to	to	PART
eblip-29570	56	6	collect	collect	VERB
eblip-29570	56	7	data	datum	NOUN
eblip-29570	56	8	on	on	ADP
eblip-29570	56	9	scholarly	scholarly	ADJ
eblip-29570	56	10	communication	communication	NOUN
eblip-29570	56	11	transactions	transaction	NOUN
eblip-29570	56	12	proved	prove	VERB
eblip-29570	56	13	to	to	PART
eblip-29570	56	14	be	be	AUX
eblip-29570	56	15	successful	successful	ADJ
eblip-29570	56	16	and	and	CCONJ
eblip-29570	56	17	provided	provide	VERB
eblip-29570	56	18	a	a	DET
eblip-29570	56	19	broad	broad	ADJ
eblip-29570	56	20	overview	overview	NOUN
eblip-29570	56	21	of	of	ADP
eblip-29570	56	22	the	the	DET
eblip-29570	56	23	types	type	NOUN
eblip-29570	56	24	of	of	ADP
eblip-29570	56	25	interactions	interaction	NOUN
eblip-29570	56	26	the	the	DET
eblip-29570	56	27	library	library	NOUN
eblip-29570	56	28	received	receive	VERB
eblip-29570	56	29	through	through	ADP
eblip-29570	56	30	chat	chat	PROPN
eblip-29570	56	31	,	,	PUNCT
eblip-29570	56	32	in	in	ADP
eblip-29570	56	33	person	person	NOUN
eblip-29570	56	34	,	,	PUNCT
eblip-29570	56	35	email	email	NOUN
eblip-29570	56	36	,	,	PUNCT
eblip-29570	56	37	or	or	CCONJ
eblip-29570	56	38	other	other	ADJ
eblip-29570	56	39	.	.	PUNCT
eblip-29570	57	1	a	a	DET
eblip-29570	57	2	weakness	weakness	NOUN
eblip-29570	57	3	of	of	ADP
eblip-29570	57	4	the	the	DET
eblip-29570	57	5	data	datum	NOUN
eblip-29570	57	6	was	be	AUX
eblip-29570	57	7	that	that	SCONJ
eblip-29570	57	8	it	it	PRON
eblip-29570	57	9	likely	likely	ADV
eblip-29570	57	10	did	do	AUX
eblip-29570	57	11	not	not	PART
eblip-29570	57	12	reflect	reflect	VERB
eblip-29570	57	13	all	all	DET
eblip-29570	57	14	interactions	interaction	NOUN
eblip-29570	57	15	.	.	PUNCT
eblip-29570	58	1	although	although	SCONJ
eblip-29570	58	2	most	most	ADJ
eblip-29570	58	3	lcr	lcr	NOUN
eblip-29570	58	4	staff	staff	NOUN
eblip-29570	58	5	were	be	AUX
eblip-29570	58	6	encouraged	encourage	VERB
eblip-29570	58	7	to	to	PART
eblip-29570	58	8	record	record	VERB
eblip-29570	58	9	all	all	DET
eblip-29570	58	10	transactions	transaction	NOUN
eblip-29570	58	11	,	,	PUNCT
eblip-29570	58	12	there	there	PRON
eblip-29570	58	13	may	may	AUX
eblip-29570	58	14	have	have	AUX
eblip-29570	58	15	been	be	AUX
eblip-29570	58	16	transactions	transaction	NOUN
eblip-29570	58	17	that	that	PRON
eblip-29570	58	18	were	be	AUX
eblip-29570	58	19	not	not	PART
eblip-29570	58	20	entered	enter	VERB
eblip-29570	58	21	,	,	PUNCT
eblip-29570	58	22	and	and	CCONJ
eblip-29570	58	23	some	some	DET
eblip-29570	58	24	specialized	specialized	ADJ
eblip-29570	58	25	staff	staff	NOUN
eblip-29570	58	26	(	(	PUNCT
eblip-29570	58	27	e.g.	e.g.	ADV
eblip-29570	58	28	,	,	PUNCT
eblip-29570	58	29	those	those	PRON
eblip-29570	58	30	in	in	ADP
eblip-29570	58	31	the	the	DET
eblip-29570	58	32	copyright	copyright	NOUN
eblip-29570	58	33	office	office	NOUN
eblip-29570	58	34	)	)	PUNCT
eblip-29570	58	35	did	do	AUX
eblip-29570	58	36	not	not	PART
eblip-29570	58	37	follow	follow	VERB
eblip-29570	58	38	this	this	DET
eblip-29570	58	39	workflow	workflow	NOUN
eblip-29570	58	40	.	.	PUNCT
eblip-29570	59	1	additionally	additionally	ADV
eblip-29570	59	2	,	,	PUNCT
eblip-29570	59	3	reference	reference	NOUN
eblip-29570	59	4	analytics	analytic	NOUN
eblip-29570	59	5	transactions	transaction	NOUN
eblip-29570	59	6	that	that	PRON
eblip-29570	59	7	staff	staff	NOUN
eblip-29570	59	8	members	member	NOUN
eblip-29570	59	9	manually	manually	ADV
eblip-29570	59	10	entered	enter	VERB
eblip-29570	59	11	were	be	AUX
eblip-29570	59	12	sometimes	sometimes	ADV
eblip-29570	59	13	lacking	lack	VERB
eblip-29570	59	14	details	detail	NOUN
eblip-29570	59	15	,	,	PUNCT
eblip-29570	59	16	making	make	VERB
eblip-29570	59	17	them	they	PRON
eblip-29570	59	18	impossible	impossible	ADJ
eblip-29570	59	19	to	to	PART
eblip-29570	59	20	categorize	categorize	VERB
eblip-29570	59	21	.	.	PUNCT
eblip-29570	59	22	  	  	SPACE
eblip-29570	60	1	training	training	NOUN
eblip-29570	60	2	initiatives	initiative	NOUN
eblip-29570	60	3	were	be	AUX
eblip-29570	60	4	well	well	ADV
eblip-29570	60	5	-	-	PUNCT
eblip-29570	60	6	received	receive	VERB
eblip-29570	60	7	and	and	CCONJ
eblip-29570	60	8	appear	appear	VERB
eblip-29570	60	9	to	to	PART
eblip-29570	60	10	have	have	AUX
eblip-29570	60	11	had	have	VERB
eblip-29570	60	12	an	an	DET
eblip-29570	60	13	impact	impact	NOUN
eblip-29570	60	14	on	on	ADP
eblip-29570	60	15	competencies	competency	NOUN
eblip-29570	60	16	.	.	PUNCT
eblip-29570	61	1	however	however	ADV
eblip-29570	61	2	,	,	PUNCT
eblip-29570	61	3	the	the	DET
eblip-29570	61	4	number	number	NOUN
eblip-29570	61	5	of	of	ADP
eblip-29570	61	6	transactions	transaction	NOUN
eblip-29570	61	7	captured	capture	VERB
eblip-29570	61	8	in	in	ADP
eblip-29570	61	9	the	the	DET
eblip-29570	61	10	second	second	ADJ
eblip-29570	61	11	time	time	NOUN
eblip-29570	61	12	period	period	NOUN
eblip-29570	61	13	specifically	specifically	ADV
eblip-29570	61	14	related	relate	VERB
eblip-29570	61	15	to	to	ADP
eblip-29570	61	16	training	training	NOUN
eblip-29570	61	17	was	be	AUX
eblip-29570	61	18	small	small	ADJ
eblip-29570	61	19	(	(	PUNCT
eblip-29570	61	20	n=28	n=28	NOUN
eblip-29570	61	21	)	)	PUNCT
eblip-29570	61	22	.	.	PUNCT
eblip-29570	62	1	of	of	ADP
eblip-29570	62	2	these	these	PRON
eblip-29570	62	3	,	,	PUNCT
eblip-29570	62	4	half	half	NOUN
eblip-29570	62	5	showed	show	VERB
eblip-29570	62	6	evidence	evidence	NOUN
eblip-29570	62	7	of	of	ADP
eblip-29570	62	8	training	training	NOUN
eblip-29570	62	9	effects	effect	NOUN
eblip-29570	62	10	.	.	PUNCT
eblip-29570	63	1	more	more	ADJ
eblip-29570	63	2	frequent	frequent	ADJ
eblip-29570	63	3	training	training	NOUN
eblip-29570	63	4	opportunities	opportunity	NOUN
eblip-29570	63	5	,	,	PUNCT
eblip-29570	63	6	and	and	CCONJ
eblip-29570	63	7	more	more	ADV
eblip-29570	63	8	outreach	outreach	NOUN
eblip-29570	63	9	and	and	CCONJ
eblip-29570	63	10	engagement	engagement	NOUN
eblip-29570	63	11	with	with	ADP
eblip-29570	63	12	front	front	ADJ
eblip-29570	63	13	-	-	PUNCT
eblip-29570	63	14	line	line	NOUN
eblip-29570	63	15	support	support	NOUN
eblip-29570	63	16	staff	staff	NOUN
eblip-29570	63	17	would	would	AUX
eblip-29570	63	18	be	be	AUX
eblip-29570	63	19	beneficial	beneficial	ADJ
eblip-29570	63	20	.	.	PUNCT
eblip-29570	64	1	the	the	DET
eblip-29570	64	2	combination	combination	NOUN
eblip-29570	64	3	of	of	ADP
eblip-29570	64	4	online	online	ADJ
eblip-29570	64	5	tools	tool	NOUN
eblip-29570	64	6	and	and	CCONJ
eblip-29570	64	7	interactive	interactive	ADJ
eblip-29570	64	8	in	in	ADP
eblip-29570	64	9	-	-	PUNCT
eblip-29570	64	10	person	person	NOUN
eblip-29570	64	11	workshops	workshop	NOUN
eblip-29570	64	12	were	be	AUX
eblip-29570	64	13	well	well	ADV
eblip-29570	64	14	-	-	PUNCT
eblip-29570	64	15	received	receive	VERB
eblip-29570	64	16	by	by	ADP
eblip-29570	64	17	library	library	ADJ
eblip-29570	64	18	staff	staff	NOUN
eblip-29570	64	19	but	but	CCONJ
eblip-29570	64	20	offering	offer	VERB
eblip-29570	64	21	more	more	ADJ
eblip-29570	64	22	options	option	NOUN
eblip-29570	64	23	and	and	CCONJ
eblip-29570	64	24	on	on	ADP
eblip-29570	64	25	a	a	DET
eblip-29570	64	26	more	more	ADV
eblip-29570	64	27	regular	regular	ADJ
eblip-29570	64	28	basis	basis	NOUN
eblip-29570	64	29	would	would	AUX
eblip-29570	64	30	be	be	AUX
eblip-29570	64	31	beneficial	beneficial	ADJ
eblip-29570	64	32	.	.	PUNCT
eblip-29570	65	1	the	the	DET
eblip-29570	65	2	model	model	NOUN
eblip-29570	65	3	employed	employ	VERB
eblip-29570	65	4	at	at	ADP
eblip-29570	65	5	east	east	PROPN
eblip-29570	65	6	carolina	carolina	PROPN
eblip-29570	65	7	university	university	PROPN
eblip-29570	65	8	provided	provide	VERB
eblip-29570	65	9	a	a	DET
eblip-29570	65	10	useful	useful	ADJ
eblip-29570	65	11	template	template	NOUN
eblip-29570	65	12	for	for	ADP
eblip-29570	65	13	such	such	ADJ
eblip-29570	65	14	initiatives	initiative	NOUN
eblip-29570	65	15	(	(	PUNCT
eblip-29570	65	16	shirkey	shirkey	NOUN
eblip-29570	65	17	,	,	PUNCT
eblip-29570	65	18	hoover	hoover	NOUN
eblip-29570	65	19	,	,	PUNCT
eblip-29570	65	20	&	&	CCONJ
eblip-29570	65	21	webb	webb	PROPN
eblip-29570	65	22	,	,	PUNCT
eblip-29570	65	23	2019	2019	NUM
eblip-29570	65	24	)	)	PUNCT
eblip-29570	65	25	.	.	PUNCT
eblip-29570	65	26	  	  	SPACE
eblip-29570	66	1	two	two	NUM
eblip-29570	66	2	resources	resource	NOUN
eblip-29570	66	3	were	be	AUX
eblip-29570	66	4	invaluable	invaluable	ADJ
eblip-29570	66	5	for	for	ADP
eblip-29570	66	6	structuring	structure	VERB
eblip-29570	66	7	this	this	DET
eblip-29570	66	8	project	project	NOUN
eblip-29570	66	9	.	.	PUNCT
eblip-29570	67	1	the	the	DET
eblip-29570	67	2	profile	profile	NOUN
eblip-29570	67	3	developed	develop	VERB
eblip-29570	67	4	by	by	ADP
eblip-29570	67	5	the	the	DET
eblip-29570	67	6	joint	joint	ADJ
eblip-29570	67	7	task	task	NOUN
eblip-29570	67	8	force	force	NOUN
eblip-29570	67	9	on	on	ADP
eblip-29570	67	10	librarians	librarian	NOUN
eblip-29570	67	11	’	'	PUNCT
eblip-29570	67	12	competencies	competency	NOUN
eblip-29570	67	13	in	in	ADP
eblip-29570	67	14	support	support	NOUN
eblip-29570	67	15	of	of	ADP
eblip-29570	67	16	e-­research	e-­research	PROPN
eblip-29570	67	17	and	and	CCONJ
eblip-29570	67	18	scholarly	scholarly	ADJ
eblip-29570	67	19	communication	communication	NOUN
eblip-29570	67	20	(	(	PUNCT
eblip-29570	67	21	2016	2016	NUM
eblip-29570	67	22	)	)	PUNCT
eblip-29570	67	23	provided	provide	VERB
eblip-29570	67	24	scholarly	scholarly	ADJ
eblip-29570	67	25	communication	communication	NOUN
eblip-29570	67	26	categories	category	NOUN
eblip-29570	67	27	and	and	CCONJ
eblip-29570	67	28	competencies	competency	NOUN
eblip-29570	67	29	.	.	PUNCT
eblip-29570	68	1	secondly	secondly	ADV
eblip-29570	68	2	,	,	PUNCT
eblip-29570	68	3	the	the	DET
eblip-29570	68	4	training	training	NOUN
eblip-29570	68	5	scenarios	scenario	NOUN
eblip-29570	68	6	developed	develop	VERB
eblip-29570	68	7	by	by	ADP
eblip-29570	68	8	the	the	DET
eblip-29570	68	9	coppul	coppul	NOUN
eblip-29570	68	10	scholarly	scholarly	ADJ
eblip-29570	68	11	communications	communication	NOUN
eblip-29570	68	12	working	working	NOUN
eblip-29570	68	13	group	group	NOUN
eblip-29570	68	14	(	(	PUNCT
eblip-29570	68	15	2018	2018	NUM
eblip-29570	68	16	)	)	PUNCT
eblip-29570	68	17	provided	provide	VERB
eblip-29570	68	18	compelling	compelling	ADJ
eblip-29570	68	19	interactive	interactive	ADJ
eblip-29570	68	20	scenarios	scenario	NOUN
eblip-29570	68	21	for	for	SCONJ
eblip-29570	68	22	staff	staff	NOUN
eblip-29570	68	23	to	to	PART
eblip-29570	68	24	engage	engage	VERB
eblip-29570	68	25	and	and	CCONJ
eblip-29570	68	26	discuss	discuss	VERB
eblip-29570	68	27	key	key	ADJ
eblip-29570	68	28	concepts	concept	NOUN
eblip-29570	68	29	and	and	CCONJ
eblip-29570	68	30	challenging	challenge	VERB
eblip-29570	68	31	questions	question	NOUN
eblip-29570	68	32	in	in	ADP
eblip-29570	68	33	scholarly	scholarly	ADJ
eblip-29570	68	34	communication	communication	NOUN
eblip-29570	68	35	.	.	PUNCT
eblip-29570	69	1	incorporating	incorporate	VERB
eblip-29570	69	2	both	both	DET
eblip-29570	69	3	resources	resource	NOUN
eblip-29570	69	4	added	add	VERB
eblip-29570	69	5	to	to	ADP
eblip-29570	69	6	the	the	DET
eblip-29570	69	7	success	success	NOUN
eblip-29570	69	8	of	of	ADP
eblip-29570	69	9	the	the	DET
eblip-29570	69	10	project	project	NOUN
eblip-29570	69	11	.	.	PUNCT
eblip-29570	69	12	  	  	SPACE
eblip-29570	70	1	conclusion	conclusion	NOUN
eblip-29570	70	2	  	  	SPACE
eblip-29570	70	3	trends	trend	NOUN
eblip-29570	70	4	and	and	CCONJ
eblip-29570	70	5	developments	development	NOUN
eblip-29570	70	6	in	in	ADP
eblip-29570	70	7	issues	issue	NOUN
eblip-29570	70	8	of	of	ADP
eblip-29570	70	9	copyright	copyright	NOUN
eblip-29570	70	10	,	,	PUNCT
eblip-29570	70	11	open	open	ADJ
eblip-29570	70	12	access	access	NOUN
eblip-29570	70	13	,	,	PUNCT
eblip-29570	70	14	predatory	predatory	ADJ
eblip-29570	70	15	publishing	publishing	NOUN
eblip-29570	70	16	,	,	PUNCT
eblip-29570	70	17	and	and	CCONJ
eblip-29570	70	18	other	other	ADJ
eblip-29570	70	19	realms	realm	NOUN
eblip-29570	70	20	of	of	ADP
eblip-29570	70	21	scholarly	scholarly	ADJ
eblip-29570	70	22	communication	communication	NOUN
eblip-29570	70	23	are	be	AUX
eblip-29570	70	24	continuing	continue	VERB
eblip-29570	70	25	to	to	PART
eblip-29570	70	26	unfold	unfold	VERB
eblip-29570	70	27	.	.	PUNCT
eblip-29570	71	1	scholars	scholar	NOUN
eblip-29570	71	2	and	and	CCONJ
eblip-29570	71	3	students	student	NOUN
eblip-29570	71	4	often	often	ADV
eblip-29570	71	5	look	look	VERB
eblip-29570	71	6	to	to	ADP
eblip-29570	71	7	the	the	DET
eblip-29570	71	8	library	library	NOUN
eblip-29570	71	9	to	to	PART
eblip-29570	71	10	stay	stay	VERB
eblip-29570	71	11	current	current	ADJ
eblip-29570	71	12	and	and	CCONJ
eblip-29570	71	13	compliant	compliant	ADJ
eblip-29570	71	14	with	with	ADP
eblip-29570	71	15	regulatory	regulatory	ADJ
eblip-29570	71	16	changes	change	NOUN
eblip-29570	71	17	and	and	CCONJ
eblip-29570	71	18	best	good	ADJ
eblip-29570	71	19	practices	practice	NOUN
eblip-29570	71	20	.	.	PUNCT
eblip-29570	72	1	as	as	ADP
eblip-29570	72	2	the	the	DET
eblip-29570	72	3	first	first	ADJ
eblip-29570	72	4	point	point	NOUN
eblip-29570	72	5	of	of	ADP
eblip-29570	72	6	contact	contact	NOUN
eblip-29570	72	7	for	for	ADP
eblip-29570	72	8	many	many	ADJ
eblip-29570	72	9	of	of	ADP
eblip-29570	72	10	these	these	DET
eblip-29570	72	11	queries	query	NOUN
eblip-29570	72	12	,	,	PUNCT
eblip-29570	72	13	it	it	PRON
eblip-29570	72	14	is	be	AUX
eblip-29570	72	15	essential	essential	ADJ
eblip-29570	72	16	to	to	PART
eblip-29570	72	17	ensure	ensure	VERB
eblip-29570	72	18	library	library	ADJ
eblip-29570	72	19	staff	staff	NOUN
eblip-29570	72	20	are	be	AUX
eblip-29570	72	21	well	well	ADV
eblip-29570	72	22	-	-	PUNCT
eblip-29570	72	23	equipped	equip	VERB
eblip-29570	72	24	to	to	PART
eblip-29570	72	25	respond	respond	VERB
eblip-29570	72	26	and	and	CCONJ
eblip-29570	72	27	direct	direct	ADJ
eblip-29570	72	28	patrons	patron	NOUN
eblip-29570	72	29	toward	toward	ADP
eblip-29570	72	30	success	success	NOUN
eblip-29570	72	31	.	.	PUNCT
eblip-29570	73	1	using	use	VERB
eblip-29570	73	2	evidence	evidence	NOUN
eblip-29570	73	3	from	from	ADP
eblip-29570	73	4	routinely	routinely	ADV
eblip-29570	73	5	-	-	PUNCT
eblip-29570	73	6	collected	collect	VERB
eblip-29570	73	7	library	library	NOUN
eblip-29570	73	8	data	datum	NOUN
eblip-29570	73	9	can	can	AUX
eblip-29570	73	10	assist	assist	VERB
eblip-29570	73	11	libraries	library	NOUN
eblip-29570	73	12	in	in	ADP
eblip-29570	73	13	continually	continually	ADV
eblip-29570	73	14	improving	improve	VERB
eblip-29570	73	15	their	their	PRON
eblip-29570	73	16	reference	reference	NOUN
eblip-29570	73	17	services	service	NOUN
eblip-29570	73	18	.	.	PUNCT
eblip-29570	73	19	  	  	SPACE
eblip-29570	74	1	references	reference	NOUN
eblip-29570	74	2	  	  	SPACE
eblip-29570	74	3	association	association	NOUN
eblip-29570	74	4	of	of	ADP
eblip-29570	74	5	college	college	NOUN
eblip-29570	74	6	and	and	CCONJ
eblip-29570	74	7	research	research	NOUN
eblip-29570	74	8	libraries	library	NOUN
eblip-29570	74	9	.	.	PUNCT
eblip-29570	75	1	(	(	PUNCT
eblip-29570	75	2	2006	2006	NUM
eblip-29570	75	3	)	)	PUNCT
eblip-29570	75	4	.	.	PUNCT
eblip-29570	76	1	principles	principle	NOUN
eblip-29570	76	2	and	and	CCONJ
eblip-29570	76	3	strategies	strategy	NOUN
eblip-29570	76	4	for	for	ADP
eblip-29570	76	5	the	the	DET
eblip-29570	76	6	reform	reform	NOUN
eblip-29570	76	7	of	of	ADP
eblip-29570	76	8	scholarly	scholarly	ADJ
eblip-29570	76	9	communication	communication	NOUN
eblip-29570	76	10	1	1	NUM
eblip-29570	76	11	.	.	PUNCT
eblip-29570	76	12	retrieved	retrieve	VERB
eblip-29570	76	13	from	from	ADP
eblip-29570	76	14	http://www.ala.org/acrl/publications/whitepapers/principlesstrategies	http://www.ala.org/acrl/publications/whitepapers/principlesstrategies	PROPN
eblip-29570	76	15	  	  	SPACE
eblip-29570	76	16	calarco	calarco	NOUN
eblip-29570	76	17	,	,	PUNCT
eblip-29570	76	18	p.	p.	PROPN
eblip-29570	76	19	,	,	PUNCT
eblip-29570	76	20	shearer	shearer	PROPN
eblip-29570	76	21	,	,	PUNCT
eblip-29570	76	22	k.	k.	PROPN
eblip-29570	76	23	,	,	PUNCT
eblip-29570	76	24	schmidt	schmidt	PROPN
eblip-29570	76	25	,	,	PUNCT
eblip-29570	76	26	b.	b.	PROPN
eblip-29570	76	27	,	,	PUNCT
eblip-29570	76	28	&	&	CCONJ
eblip-29570	76	29	tate	tate	PROPN
eblip-29570	76	30	,	,	PUNCT
eblip-29570	76	31	d.	d.	PROPN
eblip-29570	76	32	(	(	PUNCT
eblip-29570	76	33	2016	2016	NUM
eblip-29570	76	34	,	,	PUNCT
eblip-29570	76	35	june	june	PROPN
eblip-29570	76	36	)	)	PUNCT
eblip-29570	76	37	.	.	PUNCT
eblip-29570	77	1	librarians	librarian	NOUN
eblip-29570	77	2	’	'	PUNCT
eblip-29570	77	3	competencies	competency	NOUN
eblip-29570	77	4	profile	profile	VERB
eblip-29570	77	5	for	for	ADP
eblip-29570	77	6	scholarly	scholarly	ADJ
eblip-29570	77	7	communication	communication	NOUN
eblip-29570	77	8	and	and	CCONJ
eblip-29570	77	9	open	open	ADJ
eblip-29570	77	10	access	access	NOUN
eblip-29570	77	11	.	.	PUNCT
eblip-29570	78	1	retrieved	retrieve	VERB
eblip-29570	78	2	from	from	ADP
eblip-29570	78	3	https://www.coar-repositories.org/files/competencies-for-scholcomm-and-oa_june-2016.pdf	https://www.coar-repositories.org/files/competencies-for-scholcomm-and-oa_june-2016.pdf	PROPN
eblip-29570	78	4	  	  	SPACE
eblip-29570	78	5	coppul	coppul	NOUN
eblip-29570	78	6	scholarly	scholarly	ADJ
eblip-29570	78	7	communications	communication	NOUN
eblip-29570	78	8	working	working	NOUN
eblip-29570	78	9	group	group	NOUN
eblip-29570	78	10	.	.	PUNCT
eblip-29570	79	1	(	(	PUNCT
eblip-29570	79	2	2018	2018	NUM
eblip-29570	79	3	)	)	PUNCT
eblip-29570	79	4	.	.	PUNCT
eblip-29570	80	1	talking	talk	VERB
eblip-29570	80	2	to	to	ADP
eblip-29570	80	3	faculty	faculty	NOUN
eblip-29570	80	4	and	and	CCONJ
eblip-29570	80	5	students	student	NOUN
eblip-29570	80	6	about	about	ADP
eblip-29570	80	7	open	open	ADJ
eblip-29570	80	8	access	access	NOUN
eblip-29570	80	9	.	.	PUNCT
eblip-29570	81	1	retrieved	retrieve	VERB
eblip-29570	81	2	from	from	ADP
eblip-29570	81	3	  	  	SPACE
eblip-29570	81	4	https://coppulscwg.files.wordpress.com/2018/05/talking-to-faculty-students-about-open-access-1.pdf	https://coppulscwg.files.wordpress.com/2018/05/talking-to-faculty-students-about-open-access-1.pdf	NOUN
eblip-29570	81	5	  	  	SPACE
eblip-29570	81	6	myers	myer	NOUN
eblip-29570	81	7	,	,	PUNCT
eblip-29570	81	8	k.	k.	PROPN
eblip-29570	81	9	l.	l.	PROPN
eblip-29570	81	10	(	(	PUNCT
eblip-29570	81	11	2016	2016	NUM
eblip-29570	81	12	)	)	PUNCT
eblip-29570	81	13	.	.	PUNCT
eblip-29570	82	1	libraries	library	NOUN
eblip-29570	82	2	’	'	PUNCT
eblip-29570	82	3	response	response	NOUN
eblip-29570	82	4	to	to	ADP
eblip-29570	82	5	scholarly	scholarly	ADJ
eblip-29570	82	6	communication	communication	NOUN
eblip-29570	82	7	in	in	ADP
eblip-29570	82	8	the	the	DET
eblip-29570	82	9	digital	digital	ADJ
eblip-29570	82	10	era	era	NOUN
eblip-29570	82	11	.	.	PUNCT
eblip-29570	83	1	endnotes	endnote	NOUN
eblip-29570	83	2	:	:	PUNCT
eblip-29570	83	3	the	the	DET
eblip-29570	83	4	journal	journal	NOUN
eblip-29570	83	5	of	of	ADP
eblip-29570	83	6	the	the	DET
eblip-29570	83	7	new	new	ADJ
eblip-29570	83	8	members	member	NOUN
eblip-29570	83	9	round	round	VERB
eblip-29570	83	10	table	table	NOUN
eblip-29570	83	11	7(1	7(1	NUM
eblip-29570	83	12	)	)	PUNCT
eblip-29570	83	13	,	,	PUNCT
eblip-29570	83	14	p.13	p.13	X
eblip-29570	83	15	-	-	X
eblip-29570	83	16	20	20	NUM
eblip-29570	83	17	.	.	PUNCT
eblip-29570	84	1	retrieved	retrieve	VERB
eblip-29570	84	2	from	from	ADP
eblip-29570	84	3	http://www.ala.org/rt/sites/ala.org.rt/files/content/oversightgroups/comm/schres/endnotesvol7no1/article_scholarly_communication.pdf	http://www.ala.org/rt/sites/ala.org.rt/files/content/oversightgroups/comm/schres/endnotesvol7no1/article_scholarly_communication.pdf	PROPN
eblip-29570	84	4	  	  	SPACE
eblip-29570	84	5	shirkey	shirkey	NOUN
eblip-29570	84	6	,	,	PUNCT
eblip-29570	84	7	c.	c.	PROPN
eblip-29570	84	8	,	,	PUNCT
eblip-29570	84	9	hoover	hoover	PROPN
eblip-29570	84	10	,	,	PUNCT
eblip-29570	84	11	j.	j.	PROPN
eblip-29570	84	12	,	,	PUNCT
eblip-29570	84	13	&	&	CCONJ
eblip-29570	84	14	webb	webb	PROPN
eblip-29570	84	15	,	,	PUNCT
eblip-29570	84	16	k.	k.	PROPN
eblip-29570	84	17	(	(	PUNCT
eblip-29570	84	18	2019	2019	NUM
eblip-29570	84	19	)	)	PUNCT
eblip-29570	84	20	.	.	PUNCT
eblip-29570	85	1	establishing	establish	VERB
eblip-29570	85	2	a	a	DET
eblip-29570	85	3	scholarly	scholarly	ADJ
eblip-29570	85	4	communication	communication	NOUN
eblip-29570	85	5	baseline	baseline	NOUN
eblip-29570	85	6	using	use	VERB
eblip-29570	85	7	liaison	liaison	NOUN
eblip-29570	85	8	competencies	competency	NOUN
eblip-29570	85	9	to	to	PART
eblip-29570	85	10	design	design	VERB
eblip-29570	85	11	scholarly	scholarly	ADJ
eblip-29570	85	12	communication	communication	NOUN
eblip-29570	85	13	boot	boot	NOUN
eblip-29570	85	14	camp	camp	NOUN
eblip-29570	85	15	training	training	NOUN
eblip-29570	85	16	sessions	session	NOUN
eblip-29570	85	17	.	.	PUNCT
eblip-29570	86	1	retrieved	retrieve	VERB
eblip-29570	86	2	from	from	ADP
eblip-29570	86	3	http://thescholarship.ecu.edu/handle/10342/7015	http://thescholarship.ecu.edu/handle/10342/7015	PRON