id	sid	tid	token	lemma	pos
eblip-30082	1	1	though	though	SCONJ
eblip-30082	1	2	virtual	virtual	ADJ
eblip-30082	1	3	reference	reference	NOUN
eblip-30082	1	4	services	service	NOUN
eblip-30082	1	5	have	have	AUX
eblip-30082	1	6	increased	increase	VERB
eblip-30082	1	7	,	,	PUNCT
eblip-30082	1	8	they	they	PRON
eblip-30082	1	9	face	face	VERB
eblip-30082	1	10	challenges	challenge	NOUN
eblip-30082	1	11	and	and	CCONJ
eblip-30082	1	12	opportunities	opportunity	NOUN
eblip-30082	1	13	in	in	ADP
eblip-30082	1	14	the	the	DET
eblip-30082	1	15	wake	wake	NOUN
eblip-30082	1	16	of	of	ADP
eblip-30082	1	17	covid-19	covid-19	PROPN
eblip-30082	1	18	evidence	evidence	NOUN
eblip-30082	1	19	summary	summary	NOUN
eblip-30082	1	20	  	  	SPACE
eblip-30082	1	21	though	though	SCONJ
eblip-30082	1	22	virtual	virtual	ADJ
eblip-30082	1	23	reference	reference	NOUN
eblip-30082	1	24	services	service	NOUN
eblip-30082	1	25	have	have	AUX
eblip-30082	1	26	increased	increase	VERB
eblip-30082	1	27	,	,	PUNCT
eblip-30082	1	28	they	they	PRON
eblip-30082	1	29	face	face	VERB
eblip-30082	1	30	challenges	challenge	NOUN
eblip-30082	1	31	and	and	CCONJ
eblip-30082	1	32	opportunities	opportunity	NOUN
eblip-30082	1	33	in	in	ADP
eblip-30082	1	34	the	the	DET
eblip-30082	1	35	wake	wake	NOUN
eblip-30082	1	36	of	of	ADP
eblip-30082	1	37	covid-19	covid-19	PROPN
eblip-30082	1	38	  	  	SPACE
eblip-30082	1	39	a	a	DET
eblip-30082	1	40	review	review	NOUN
eblip-30082	1	41	of	of	ADP
eblip-30082	1	42	:	:	PUNCT
eblip-30082	1	43	gerbig	gerbig	NOUN
eblip-30082	1	44	,	,	PUNCT
eblip-30082	1	45	m.	m.	NOUN
eblip-30082	1	46	,	,	PUNCT
eblip-30082	1	47	holmes	holmes	PROPN
eblip-30082	1	48	,	,	PUNCT
eblip-30082	1	49	k.	k.	PROPN
eblip-30082	1	50	,	,	PUNCT
eblip-30082	1	51	lu	lu	PROPN
eblip-30082	1	52	,	,	PUNCT
eblip-30082	1	53	m.	m.	NOUN
eblip-30082	1	54	,	,	PUNCT
eblip-30082	1	55	&	&	CCONJ
eblip-30082	1	56	tang	tang	PROPN
eblip-30082	1	57	,	,	PUNCT
eblip-30082	1	58	h.	h.	PROPN
eblip-30082	1	59	(	(	PUNCT
eblip-30082	1	60	2021	2021	NUM
eblip-30082	1	61	)	)	PUNCT
eblip-30082	1	62	.	.	PUNCT
eblip-30082	2	1	from	from	ADP
eblip-30082	2	2	bricks	brick	NOUN
eblip-30082	2	3	and	and	CCONJ
eblip-30082	2	4	mortar	mortar	NOUN
eblip-30082	2	5	to	to	ADP
eblip-30082	2	6	bits	bit	NOUN
eblip-30082	2	7	and	and	CCONJ
eblip-30082	2	8	bytes	byte	NOUN
eblip-30082	2	9	:	:	PUNCT
eblip-30082	2	10	examining	examine	VERB
eblip-30082	2	11	the	the	DET
eblip-30082	2	12	changing	change	VERB
eblip-30082	2	13	state	state	NOUN
eblip-30082	2	14	of	of	ADP
eblip-30082	2	15	reference	reference	NOUN
eblip-30082	2	16	services	service	NOUN
eblip-30082	2	17	at	at	ADP
eblip-30082	2	18	the	the	DET
eblip-30082	2	19	university	university	PROPN
eblip-30082	2	20	of	of	ADP
eblip-30082	2	21	toronto	toronto	PROPN
eblip-30082	2	22	libraries	library	NOUN
eblip-30082	2	23	during	during	ADP
eblip-30082	2	24	covid-19	covid-19	PROPN
eblip-30082	2	25	.	.	PUNCT
eblip-30082	2	26	 	 	SPACE
eblip-30082	2	27	partnership	partnership	PROPN
eblip-30082	2	28	,	,	PUNCT
eblip-30082	2	29	 	 	SPACE
eblip-30082	2	30	16(1	16(1	NUM
eblip-30082	2	31	)	)	PUNCT
eblip-30082	2	32	,	,	PUNCT
eblip-30082	2	33	1–10	1–10	NOUN
eblip-30082	2	34	.	.	PUNCT
eblip-30082	3	1	https://doi.org/10.21083/partnership.v16i1.6450	https://doi.org/10.21083/partnership.v16i1.6450	NUM
eblip-30082	3	2	  	  	SPACE
eblip-30082	3	3	reviewed	review	VERB
eblip-30082	3	4	by	by	ADP
eblip-30082	3	5	:	:	PUNCT
eblip-30082	3	6	hilary	hilary	PROPN
eblip-30082	3	7	bussell	bussell	VERB
eblip-30082	3	8	assistant	assistant	NOUN
eblip-30082	3	9	professor	professor	NOUN
eblip-30082	3	10	,	,	PUNCT
eblip-30082	3	11	research	research	NOUN
eblip-30082	3	12	and	and	CCONJ
eblip-30082	3	13	education	education	NOUN
eblip-30082	3	14	the	the	DET
eblip-30082	3	15	ohio	ohio	PROPN
eblip-30082	3	16	state	state	PROPN
eblip-30082	3	17	university	university	PROPN
eblip-30082	3	18	libraries	libraries	PROPN
eblip-30082	3	19	columbus	columbus	PROPN
eblip-30082	3	20	,	,	PUNCT
eblip-30082	3	21	ohio	ohio	PROPN
eblip-30082	3	22	,	,	PUNCT
eblip-30082	3	23	united	united	PROPN
eblip-30082	3	24	states	states	PROPN
eblip-30082	3	25	of	of	ADP
eblip-30082	3	26	america	america	PROPN
eblip-30082	3	27	email	email	NOUN
eblip-30082	3	28	:	:	PUNCT
eblip-30082	3	29	bussell.21@osu.edu	bussell.21@osu.edu	PROPN
eblip-30082	3	30	  	  	SPACE
eblip-30082	3	31	received	receive	VERB
eblip-30082	3	32	:	:	PUNCT
eblip-30082	3	33	30	30	NUM
eblip-30082	3	34	nov	nov	NOUN
eblip-30082	3	35	.	.	PROPN
eblip-30082	3	36	2021	2021	NUM
eblip-30082	3	37	                                                                	                                                                	SPACE
eblip-30082	3	38	accepted	accept	VERB
eblip-30082	3	39	:	:	PUNCT
eblip-30082	3	40	 	 	SPACE
eblip-30082	3	41	17	17	NUM
eblip-30082	3	42	jan	jan	PROPN
eblip-30082	3	43	.	.	PROPN
eblip-30082	3	44	2022	2022	NUM
eblip-30082	3	45	     	     	SPACE
eblip-30082	3	46	2022	2022	NUM
eblip-30082	3	47	bussell	bussell	NOUN
eblip-30082	3	48	.	.	PUNCT
eblip-30082	4	1	this	this	PRON
eblip-30082	4	2	is	be	AUX
eblip-30082	4	3	an	an	DET
eblip-30082	4	4	open	open	ADJ
eblip-30082	4	5	access	access	NOUN
eblip-30082	4	6	article	article	NOUN
eblip-30082	4	7	distributed	distribute	VERB
eblip-30082	4	8	under	under	ADP
eblip-30082	4	9	the	the	DET
eblip-30082	4	10	terms	term	NOUN
eblip-30082	4	11	of	of	ADP
eblip-30082	4	12	the	the	DET
eblip-30082	4	13	creative	creative	ADJ
eblip-30082	4	14	commons‐attribution‐noncommercial‐share	commons‐attribution‐noncommercial‐share	NOUN
eblip-30082	4	15	alike	alike	ADJ
eblip-30082	4	16	license	license	VERB
eblip-30082	4	17	4.0	4.0	NUM
eblip-30082	4	18	international	international	ADJ
eblip-30082	4	19	(	(	PUNCT
eblip-30082	4	20	http://creativecommons.org/licenses/by-nc-sa/4.0/	http://creativecommons.org/licenses/by-nc-sa/4.0/	PROPN
eblip-30082	4	21	)	)	PUNCT
eblip-30082	4	22	,	,	PUNCT
eblip-30082	4	23	which	which	PRON
eblip-30082	4	24	permits	permit	VERB
eblip-30082	4	25	unrestricted	unrestricted	ADJ
eblip-30082	4	26	use	use	NOUN
eblip-30082	4	27	,	,	PUNCT
eblip-30082	4	28	distribution	distribution	NOUN
eblip-30082	4	29	,	,	PUNCT
eblip-30082	4	30	and	and	CCONJ
eblip-30082	4	31	reproduction	reproduction	NOUN
eblip-30082	4	32	in	in	ADP
eblip-30082	4	33	any	any	DET
eblip-30082	4	34	medium	medium	NOUN
eblip-30082	4	35	,	,	PUNCT
eblip-30082	4	36	provided	provide	VERB
eblip-30082	4	37	the	the	DET
eblip-30082	4	38	original	original	ADJ
eblip-30082	4	39	work	work	NOUN
eblip-30082	4	40	is	be	AUX
eblip-30082	4	41	properly	properly	ADV
eblip-30082	4	42	attributed	attribute	VERB
eblip-30082	4	43	,	,	PUNCT
eblip-30082	4	44	not	not	PART
eblip-30082	4	45	used	use	VERB
eblip-30082	4	46	for	for	ADP
eblip-30082	4	47	commercial	commercial	ADJ
eblip-30082	4	48	purposes	purpose	NOUN
eblip-30082	4	49	,	,	PUNCT
eblip-30082	4	50	and	and	CCONJ
eblip-30082	4	51	,	,	PUNCT
eblip-30082	4	52	if	if	SCONJ
eblip-30082	4	53	transformed	transform	VERB
eblip-30082	4	54	,	,	PUNCT
eblip-30082	4	55	the	the	DET
eblip-30082	4	56	resulting	result	VERB
eblip-30082	4	57	work	work	NOUN
eblip-30082	4	58	is	be	AUX
eblip-30082	4	59	redistributed	redistribute	VERB
eblip-30082	4	60	under	under	ADP
eblip-30082	4	61	the	the	DET
eblip-30082	4	62	same	same	ADJ
eblip-30082	4	63	or	or	CCONJ
eblip-30082	4	64	similar	similar	ADJ
eblip-30082	4	65	license	license	NOUN
eblip-30082	4	66	to	to	ADP
eblip-30082	4	67	this	this	DET
eblip-30082	4	68	one	one	NUM
eblip-30082	4	69	.	.	PUNCT
eblip-30082	4	70	    	    	SPACE
eblip-30082	5	1	doi	doi	NOUN
eblip-30082	5	2	:	:	PUNCT
eblip-30082	5	3	10.18438	10.18438	NUM
eblip-30082	5	4	/	/	SYM
eblip-30082	5	5	eblip30082	eblip30082	PROPN
eblip-30082	5	6	    	    	SPACE
eblip-30082	5	7	abstract	abstract	ADJ
eblip-30082	5	8	  	  	SPACE
eblip-30082	5	9	objective	objective	NOUN
eblip-30082	5	10	–	–	PUNCT
eblip-30082	5	11	to	to	PART
eblip-30082	5	12	compare	compare	VERB
eblip-30082	5	13	data	datum	NOUN
eblip-30082	5	14	about	about	ADP
eblip-30082	5	15	the	the	DET
eblip-30082	5	16	provision	provision	NOUN
eblip-30082	5	17	of	of	ADP
eblip-30082	5	18	reference	reference	NOUN
eblip-30082	5	19	services	service	NOUN
eblip-30082	5	20	at	at	ADP
eblip-30082	5	21	the	the	DET
eblip-30082	5	22	university	university	PROPN
eblip-30082	5	23	of	of	ADP
eblip-30082	5	24	toronto	toronto	PROPN
eblip-30082	5	25	libraries	library	NOUN
eblip-30082	5	26	(	(	PUNCT
eblip-30082	5	27	utl	utl	PROPN
eblip-30082	5	28	)	)	PUNCT
eblip-30082	5	29	prior	prior	ADV
eblip-30082	5	30	to	to	ADP
eblip-30082	5	31	and	and	CCONJ
eblip-30082	5	32	during	during	ADP
eblip-30082	5	33	the	the	DET
eblip-30082	5	34	covid-19	covid-19	PROPN
eblip-30082	5	35	pandemic	pandemic	NOUN
eblip-30082	5	36	,	,	PUNCT
eblip-30082	5	37	in	in	ADP
eblip-30082	5	38	order	order	NOUN
eblip-30082	5	39	to	to	PART
eblip-30082	5	40	identify	identify	VERB
eblip-30082	5	41	obstacles	obstacle	NOUN
eblip-30082	5	42	and	and	CCONJ
eblip-30082	5	43	opportunities	opportunity	NOUN
eblip-30082	5	44	facing	face	VERB
eblip-30082	5	45	utl	utl	PROPN
eblip-30082	5	46	reference	reference	NOUN
eblip-30082	5	47	services	service	NOUN
eblip-30082	5	48	in	in	ADP
eblip-30082	5	49	the	the	DET
eblip-30082	5	50	future	future	NOUN
eblip-30082	5	51	.	.	PUNCT
eblip-30082	5	52	  	  	SPACE
eblip-30082	6	1	design	design	NOUN
eblip-30082	6	2	–	–	PUNCT
eblip-30082	6	3	survey	survey	NOUN
eblip-30082	6	4	questionnaire	questionnaire	NOUN
eblip-30082	6	5	.	.	PUNCT
eblip-30082	6	6	  	  	SPACE
eblip-30082	7	1	setting	set	VERB
eblip-30082	7	2	–	–	PUNCT
eblip-30082	7	3	a	a	DET
eblip-30082	7	4	large	large	ADJ
eblip-30082	7	5	public	public	ADJ
eblip-30082	7	6	research	research	NOUN
eblip-30082	7	7	university	university	NOUN
eblip-30082	7	8	in	in	ADP
eblip-30082	7	9	ontario	ontario	PROPN
eblip-30082	7	10	,	,	PUNCT
eblip-30082	7	11	canada	canada	PROPN
eblip-30082	7	12	.	.	PUNCT
eblip-30082	7	13	  	  	SPACE
eblip-30082	7	14	subjects	subject	NOUN
eblip-30082	7	15	–	–	PUNCT
eblip-30082	7	16	thirty	thirty	NUM
eblip-30082	7	17	-	-	PUNCT
eblip-30082	7	18	nine	nine	NUM
eblip-30082	7	19	libraries	library	NOUN
eblip-30082	7	20	across	across	ADP
eblip-30082	7	21	the	the	DET
eblip-30082	7	22	three	three	NUM
eblip-30082	7	23	campuses	campus	NOUN
eblip-30082	7	24	of	of	ADP
eblip-30082	7	25	utl	utl	PROPN
eblip-30082	7	26	.	.	PUNCT
eblip-30082	7	27	  	  	SPACE
eblip-30082	8	1	methods	method	NOUN
eblip-30082	8	2	–	–	PUNCT
eblip-30082	8	3	a	a	DET
eblip-30082	8	4	microsoft	microsoft	PROPN
eblip-30082	8	5	forms	form	NOUN
eblip-30082	8	6	survey	survey	NOUN
eblip-30082	8	7	comprised	comprise	VERB
eblip-30082	8	8	of	of	ADP
eblip-30082	8	9	37	37	NUM
eblip-30082	8	10	questions	question	NOUN
eblip-30082	8	11	was	be	AUX
eblip-30082	8	12	distributed	distribute	VERB
eblip-30082	8	13	in	in	ADP
eblip-30082	8	14	august	august	PROPN
eblip-30082	8	15	and	and	CCONJ
eblip-30082	8	16	september	september	PROPN
eblip-30082	8	17	2020	2020	NUM
eblip-30082	8	18	.	.	PUNCT
eblip-30082	8	19	  	  	SPACE
eblip-30082	9	1	main	main	ADJ
eblip-30082	9	2	results	result	NOUN
eblip-30082	9	3	–	–	PUNCT
eblip-30082	9	4	twenty	twenty	NUM
eblip-30082	9	5	-	-	PUNCT
eblip-30082	9	6	four	four	NUM
eblip-30082	9	7	libraries	library	NOUN
eblip-30082	9	8	responded	respond	VERB
eblip-30082	9	9	to	to	ADP
eblip-30082	9	10	the	the	DET
eblip-30082	9	11	survey	survey	NOUN
eblip-30082	9	12	,	,	PUNCT
eblip-30082	9	13	for	for	ADP
eblip-30082	9	14	a	a	DET
eblip-30082	9	15	response	response	NOUN
eblip-30082	9	16	rate	rate	NOUN
eblip-30082	9	17	of	of	ADP
eblip-30082	9	18	approximately	approximately	ADV
eblip-30082	9	19	62	62	NUM
eblip-30082	9	20	%	%	NOUN
eblip-30082	9	21	.	.	PUNCT
eblip-30082	10	1	utl	utl	PROPN
eblip-30082	10	2	’s	’s	PART
eblip-30082	10	3	chat	chat	PROPN
eblip-30082	10	4	service	service	NOUN
eblip-30082	10	5	saw	see	VERB
eblip-30082	10	6	a	a	DET
eblip-30082	10	7	200	200	NUM
eblip-30082	10	8	%	%	NOUN
eblip-30082	10	9	increase	increase	NOUN
eblip-30082	10	10	in	in	ADP
eblip-30082	10	11	september	september	PROPN
eblip-30082	10	12	2020	2020	NUM
eblip-30082	10	13	compared	compare	VERB
eblip-30082	10	14	to	to	ADP
eblip-30082	10	15	september	september	PROPN
eblip-30082	10	16	2019	2019	NUM
eblip-30082	10	17	(	(	PUNCT
eblip-30082	10	18	since	since	SCONJ
eblip-30082	10	19	utl	utl	PROPN
eblip-30082	10	20	participates	participate	VERB
eblip-30082	10	21	in	in	ADP
eblip-30082	10	22	chat	chat	NOUN
eblip-30082	10	23	as	as	ADP
eblip-30082	10	24	part	part	NOUN
eblip-30082	10	25	of	of	ADP
eblip-30082	10	26	the	the	DET
eblip-30082	10	27	ontario	ontario	PROPN
eblip-30082	10	28	council	council	PROPN
eblip-30082	10	29	of	of	ADP
eblip-30082	10	30	university	university	NOUN
eblip-30082	10	31	libraries	library	NOUN
eblip-30082	10	32	scholars	scholar	NOUN
eblip-30082	10	33	portal	portal	PROPN
eblip-30082	10	34	,	,	PUNCT
eblip-30082	10	35	some	some	DET
eblip-30082	10	36	traffic	traffic	NOUN
eblip-30082	10	37	may	may	AUX
eblip-30082	10	38	have	have	AUX
eblip-30082	10	39	been	be	AUX
eblip-30082	10	40	from	from	ADP
eblip-30082	10	41	non	non	ADJ
eblip-30082	10	42	-	-	ADJ
eblip-30082	10	43	ut	ut	ADJ
eblip-30082	10	44	users	user	NOUN
eblip-30082	10	45	)	)	PUNCT
eblip-30082	10	46	.	.	PUNCT
eblip-30082	11	1	the	the	DET
eblip-30082	11	2	option	option	NOUN
eblip-30082	11	3	to	to	PART
eblip-30082	11	4	book	book	VERB
eblip-30082	11	5	a	a	DET
eblip-30082	11	6	reference	reference	NOUN
eblip-30082	11	7	appointment	appointment	NOUN
eblip-30082	11	8	with	with	ADP
eblip-30082	11	9	a	a	DET
eblip-30082	11	10	librarian	librarian	NOUN
eblip-30082	11	11	was	be	AUX
eblip-30082	11	12	available	available	ADJ
eblip-30082	11	13	at	at	ADP
eblip-30082	11	14	most	most	ADJ
eblip-30082	11	15	of	of	ADP
eblip-30082	11	16	the	the	DET
eblip-30082	11	17	libraries	library	NOUN
eblip-30082	11	18	before	before	ADP
eblip-30082	11	19	the	the	DET
eblip-30082	11	20	pandemic	pandemic	NOUN
eblip-30082	11	21	,	,	PUNCT
eblip-30082	11	22	and	and	CCONJ
eblip-30082	11	23	remained	remain	VERB
eblip-30082	11	24	available	available	ADJ
eblip-30082	11	25	during	during	ADP
eblip-30082	11	26	the	the	DET
eblip-30082	11	27	pandemic	pandemic	NOUN
eblip-30082	11	28	.	.	PUNCT
eblip-30082	12	1	the	the	DET
eblip-30082	12	2	survey	survey	NOUN
eblip-30082	12	3	results	result	NOUN
eblip-30082	12	4	suggested	suggest	VERB
eblip-30082	12	5	that	that	SCONJ
eblip-30082	12	6	the	the	DET
eblip-30082	12	7	shift	shift	NOUN
eblip-30082	12	8	to	to	ADP
eblip-30082	12	9	remote	remote	ADJ
eblip-30082	12	10	learning	learning	NOUN
eblip-30082	12	11	resulted	result	VERB
eblip-30082	12	12	in	in	ADP
eblip-30082	12	13	a	a	DET
eblip-30082	12	14	significant	significant	ADJ
eblip-30082	12	15	expansion	expansion	NOUN
eblip-30082	12	16	of	of	ADP
eblip-30082	12	17	virtual	virtual	ADJ
eblip-30082	12	18	reference	reference	NOUN
eblip-30082	12	19	appointments	appointment	NOUN
eblip-30082	12	20	;	;	PUNCT
eblip-30082	12	21	75	75	NUM
eblip-30082	12	22	%	%	NOUN
eblip-30082	12	23	of	of	ADP
eblip-30082	12	24	libraries	library	NOUN
eblip-30082	12	25	reported	report	VERB
eblip-30082	12	26	offering	offer	VERB
eblip-30082	12	27	virtual	virtual	ADJ
eblip-30082	12	28	reference	reference	NOUN
eblip-30082	12	29	,	,	PUNCT
eblip-30082	12	30	compared	compare	VERB
eblip-30082	12	31	to	to	ADP
eblip-30082	12	32	17	17	NUM
eblip-30082	12	33	%	%	NOUN
eblip-30082	12	34	before	before	ADP
eblip-30082	12	35	the	the	DET
eblip-30082	12	36	pandemic	pandemic	NOUN
eblip-30082	12	37	.	.	PUNCT
eblip-30082	12	38	  	  	SPACE
eblip-30082	12	39	consultations	consultation	NOUN
eblip-30082	12	40	and	and	CCONJ
eblip-30082	12	41	in	in	ADP
eblip-30082	12	42	-	-	PUNCT
eblip-30082	12	43	depth	depth	NOUN
eblip-30082	12	44	reference	reference	NOUN
eblip-30082	12	45	questions	question	NOUN
eblip-30082	12	46	rose	rise	VERB
eblip-30082	12	47	during	during	ADP
eblip-30082	12	48	the	the	DET
eblip-30082	12	49	pandemic	pandemic	NOUN
eblip-30082	12	50	,	,	PUNCT
eblip-30082	12	51	with	with	ADP
eblip-30082	12	52	a	a	DET
eblip-30082	12	53	quarter	quarter	NOUN
eblip-30082	12	54	of	of	ADP
eblip-30082	12	55	responding	respond	VERB
eblip-30082	12	56	libraries	library	NOUN
eblip-30082	12	57	reporting	report	VERB
eblip-30082	12	58	an	an	DET
eblip-30082	12	59	increase	increase	NOUN
eblip-30082	12	60	.	.	PUNCT
eblip-30082	13	1	librarians	librarian	NOUN
eblip-30082	13	2	became	become	VERB
eblip-30082	13	3	a	a	DET
eblip-30082	13	4	larger	large	ADJ
eblip-30082	13	5	share	share	NOUN
eblip-30082	13	6	of	of	ADP
eblip-30082	13	7	the	the	DET
eblip-30082	13	8	staff	staff	NOUN
eblip-30082	13	9	providing	provide	VERB
eblip-30082	13	10	reference	reference	NOUN
eblip-30082	13	11	services	service	NOUN
eblip-30082	13	12	during	during	ADP
eblip-30082	13	13	the	the	DET
eblip-30082	13	14	pandemic	pandemic	NOUN
eblip-30082	13	15	,	,	PUNCT
eblip-30082	13	16	whereas	whereas	SCONJ
eblip-30082	13	17	the	the	DET
eblip-30082	13	18	number	number	NOUN
eblip-30082	13	19	of	of	ADP
eblip-30082	13	20	libraries	library	NOUN
eblip-30082	13	21	using	use	VERB
eblip-30082	13	22	library	library	ADJ
eblip-30082	13	23	technicians	technician	NOUN
eblip-30082	13	24	or	or	CCONJ
eblip-30082	13	25	student	student	NOUN
eblip-30082	13	26	assistants	assistant	NOUN
eblip-30082	13	27	to	to	PART
eblip-30082	13	28	staff	staff	VERB
eblip-30082	13	29	their	their	PRON
eblip-30082	13	30	reference	reference	NOUN
eblip-30082	13	31	services	service	NOUN
eblip-30082	13	32	decreased	decrease	VERB
eblip-30082	13	33	.	.	PUNCT
eblip-30082	14	1	there	there	PRON
eblip-30082	14	2	were	be	VERB
eblip-30082	14	3	changes	change	NOUN
eblip-30082	14	4	to	to	ADP
eblip-30082	14	5	formal	formal	ADJ
eblip-30082	14	6	reference	reference	NOUN
eblip-30082	14	7	service	service	NOUN
eblip-30082	14	8	hours	hour	NOUN
eblip-30082	14	9	as	as	ADV
eblip-30082	14	10	well	well	ADV
eblip-30082	14	11	,	,	PUNCT
eblip-30082	14	12	with	with	ADP
eblip-30082	14	13	half	half	NOUN
eblip-30082	14	14	of	of	ADP
eblip-30082	14	15	responding	respond	VERB
eblip-30082	14	16	libraries	library	NOUN
eblip-30082	14	17	reporting	report	VERB
eblip-30082	14	18	a	a	DET
eblip-30082	14	19	reduction	reduction	NOUN
eblip-30082	14	20	;	;	PUNCT
eblip-30082	14	21	however	however	ADV
eblip-30082	14	22	,	,	PUNCT
eblip-30082	14	23	most	most	ADV
eblip-30082	14	24	noted	note	VERB
eblip-30082	14	25	that	that	SCONJ
eblip-30082	14	26	they	they	PRON
eblip-30082	14	27	continued	continue	VERB
eblip-30082	14	28	to	to	PART
eblip-30082	14	29	answer	answer	VERB
eblip-30082	14	30	reference	reference	NOUN
eblip-30082	14	31	questions	question	NOUN
eblip-30082	14	32	over	over	ADP
eblip-30082	14	33	email	email	NOUN
eblip-30082	14	34	at	at	ADP
eblip-30082	14	35	other	other	ADJ
eblip-30082	14	36	times	time	NOUN
eblip-30082	14	37	.	.	PUNCT
eblip-30082	14	38	  	  	SPACE
eblip-30082	14	39	in	in	ADP
eblip-30082	14	40	response	response	NOUN
eblip-30082	14	41	to	to	ADP
eblip-30082	14	42	the	the	DET
eblip-30082	14	43	survey	survey	NOUN
eblip-30082	14	44	question	question	NOUN
eblip-30082	14	45	asking	ask	VERB
eblip-30082	14	46	for	for	ADP
eblip-30082	14	47	general	general	ADJ
eblip-30082	14	48	comments	comment	NOUN
eblip-30082	14	49	about	about	ADP
eblip-30082	14	50	reference	reference	NOUN
eblip-30082	14	51	services	service	NOUN
eblip-30082	14	52	,	,	PUNCT
eblip-30082	14	53	some	some	DET
eblip-30082	14	54	respondents	respondent	NOUN
eblip-30082	14	55	described	describe	VERB
eblip-30082	14	56	worries	worry	NOUN
eblip-30082	14	57	about	about	ADP
eblip-30082	14	58	whether	whether	SCONJ
eblip-30082	14	59	students	student	NOUN
eblip-30082	14	60	taking	take	VERB
eblip-30082	14	61	only	only	ADV
eblip-30082	14	62	online	online	ADJ
eblip-30082	14	63	classes	class	NOUN
eblip-30082	14	64	would	would	AUX
eblip-30082	14	65	engage	engage	VERB
eblip-30082	14	66	with	with	ADP
eblip-30082	14	67	online	online	ADJ
eblip-30082	14	68	reference	reference	NOUN
eblip-30082	14	69	services	service	NOUN
eblip-30082	14	70	,	,	PUNCT
eblip-30082	14	71	and	and	CCONJ
eblip-30082	14	72	whether	whether	SCONJ
eblip-30082	14	73	overstressed	overstress	VERB
eblip-30082	14	74	faculty	faculty	NOUN
eblip-30082	14	75	members	member	NOUN
eblip-30082	14	76	would	would	AUX
eblip-30082	14	77	refer	refer	VERB
eblip-30082	14	78	their	their	PRON
eblip-30082	14	79	students	student	NOUN
eblip-30082	14	80	to	to	ADP
eblip-30082	14	81	librarians	librarian	NOUN
eblip-30082	14	82	.	.	PUNCT
eblip-30082	15	1	several	several	ADJ
eblip-30082	15	2	respondents	respondent	NOUN
eblip-30082	15	3	noted	note	VERB
eblip-30082	15	4	positive	positive	ADJ
eblip-30082	15	5	outcomes	outcome	NOUN
eblip-30082	15	6	in	in	ADP
eblip-30082	15	7	moving	move	VERB
eblip-30082	15	8	towards	towards	ADP
eblip-30082	15	9	a	a	DET
eblip-30082	15	10	primarily	primarily	ADV
eblip-30082	15	11	online	online	ADJ
eblip-30082	15	12	reference	reference	NOUN
eblip-30082	15	13	model	model	NOUN
eblip-30082	15	14	,	,	PUNCT
eblip-30082	15	15	including	include	VERB
eblip-30082	15	16	more	more	ADJ
eblip-30082	15	17	options	option	NOUN
eblip-30082	15	18	to	to	PART
eblip-30082	15	19	connect	connect	VERB
eblip-30082	15	20	with	with	ADP
eblip-30082	15	21	students	student	NOUN
eblip-30082	15	22	and	and	CCONJ
eblip-30082	15	23	an	an	DET
eblip-30082	15	24	uptick	uptick	NOUN
eblip-30082	15	25	in	in	ADP
eblip-30082	15	26	reference	reference	NOUN
eblip-30082	15	27	requests	request	NOUN
eblip-30082	15	28	.	.	PUNCT
eblip-30082	15	29	  	  	SPACE
eblip-30082	16	1	conclusion	conclusion	NOUN
eblip-30082	16	2	–	–	PUNCT
eblip-30082	16	3	the	the	DET
eblip-30082	16	4	authors	author	NOUN
eblip-30082	16	5	note	note	VERB
eblip-30082	16	6	several	several	ADJ
eblip-30082	16	7	challenges	challenge	NOUN
eblip-30082	16	8	and	and	CCONJ
eblip-30082	16	9	opportunities	opportunity	NOUN
eblip-30082	16	10	for	for	ADP
eblip-30082	16	11	libraries	library	NOUN
eblip-30082	16	12	in	in	ADP
eblip-30082	16	13	shifting	shift	VERB
eblip-30082	16	14	to	to	ADP
eblip-30082	16	15	a	a	DET
eblip-30082	16	16	remote	remote	ADJ
eblip-30082	16	17	reference	reference	NOUN
eblip-30082	16	18	model	model	NOUN
eblip-30082	16	19	.	.	PUNCT
eblip-30082	17	1	challenges	challenge	NOUN
eblip-30082	17	2	include	include	VERB
eblip-30082	17	3	confusion	confusion	NOUN
eblip-30082	17	4	on	on	ADP
eblip-30082	17	5	the	the	DET
eblip-30082	17	6	part	part	NOUN
eblip-30082	17	7	of	of	ADP
eblip-30082	17	8	users	user	NOUN
eblip-30082	17	9	about	about	ADP
eblip-30082	17	10	where	where	SCONJ
eblip-30082	17	11	to	to	PART
eblip-30082	17	12	go	go	VERB
eblip-30082	17	13	for	for	ADP
eblip-30082	17	14	help	help	NOUN
eblip-30082	17	15	and	and	CCONJ
eblip-30082	17	16	increased	increase	VERB
eblip-30082	17	17	workload	workload	NOUN
eblip-30082	17	18	for	for	ADP
eblip-30082	17	19	librarians	librarian	NOUN
eblip-30082	17	20	.	.	PUNCT
eblip-30082	18	1	opportunities	opportunity	NOUN
eblip-30082	18	2	include	include	VERB
eblip-30082	18	3	the	the	DET
eblip-30082	18	4	chance	chance	NOUN
eblip-30082	18	5	to	to	PART
eblip-30082	18	6	explore	explore	VERB
eblip-30082	18	7	how	how	SCONJ
eblip-30082	18	8	virtual	virtual	ADJ
eblip-30082	18	9	technologies	technology	NOUN
eblip-30082	18	10	can	can	AUX
eblip-30082	18	11	be	be	AUX
eblip-30082	18	12	used	use	VERB
eblip-30082	18	13	to	to	PART
eblip-30082	18	14	make	make	VERB
eblip-30082	18	15	reference	reference	NOUN
eblip-30082	18	16	services	service	NOUN
eblip-30082	18	17	more	more	ADV
eblip-30082	18	18	easily	easily	ADV
eblip-30082	18	19	available	available	ADJ
eblip-30082	18	20	to	to	ADP
eblip-30082	18	21	library	library	NOUN
eblip-30082	18	22	users	user	NOUN
eblip-30082	18	23	even	even	ADV
eblip-30082	18	24	after	after	SCONJ
eblip-30082	18	25	physical	physical	ADJ
eblip-30082	18	26	spaces	space	NOUN
eblip-30082	18	27	have	have	AUX
eblip-30082	18	28	opened	open	VERB
eblip-30082	18	29	back	back	ADV
eblip-30082	18	30	up	up	ADV
eblip-30082	18	31	.	.	PUNCT
eblip-30082	18	32	  	  	SPACE
eblip-30082	19	1	commentary	commentary	NOUN
eblip-30082	19	2	  	  	SPACE
eblip-30082	19	3	this	this	DET
eblip-30082	19	4	article	article	NOUN
eblip-30082	19	5	’s	’s	PART
eblip-30082	19	6	findings	finding	NOUN
eblip-30082	19	7	on	on	ADP
eblip-30082	19	8	the	the	DET
eblip-30082	19	9	challenges	challenge	NOUN
eblip-30082	19	10	of	of	ADP
eblip-30082	19	11	conducting	conduct	VERB
eblip-30082	19	12	reference	reference	NOUN
eblip-30082	19	13	and	and	CCONJ
eblip-30082	19	14	engaging	engage	VERB
eblip-30082	19	15	faculty	faculty	NOUN
eblip-30082	19	16	and	and	CCONJ
eblip-30082	19	17	students	student	NOUN
eblip-30082	19	18	in	in	ADP
eblip-30082	19	19	a	a	DET
eblip-30082	19	20	remote	remote	ADJ
eblip-30082	19	21	environment	environment	NOUN
eblip-30082	19	22	reflect	reflect	VERB
eblip-30082	19	23	other	other	ADJ
eblip-30082	19	24	recent	recent	ADJ
eblip-30082	19	25	research	research	NOUN
eblip-30082	19	26	on	on	ADP
eblip-30082	19	27	this	this	DET
eblip-30082	19	28	topic	topic	NOUN
eblip-30082	19	29	(	(	PUNCT
eblip-30082	19	30	cohn	cohn	PROPN
eblip-30082	19	31	&	&	CCONJ
eblip-30082	19	32	hyams	hyams	PROPN
eblip-30082	19	33	,	,	PUNCT
eblip-30082	19	34	2021	2021	NUM
eblip-30082	19	35	;	;	PUNCT
eblip-30082	19	36	mehta	mehta	PROPN
eblip-30082	19	37	&	&	CCONJ
eblip-30082	19	38	wang	wang	PROPN
eblip-30082	19	39	,	,	PUNCT
eblip-30082	19	40	2020	2020	NUM
eblip-30082	19	41	)	)	PUNCT
eblip-30082	19	42	.	.	PUNCT
eblip-30082	20	1	while	while	SCONJ
eblip-30082	20	2	virtual	virtual	ADJ
eblip-30082	20	3	reference	reference	NOUN
eblip-30082	20	4	services	service	NOUN
eblip-30082	20	5	have	have	AUX
eblip-30082	20	6	been	be	AUX
eblip-30082	20	7	around	around	ADV
eblip-30082	20	8	for	for	ADP
eblip-30082	20	9	several	several	ADJ
eblip-30082	20	10	decades	decade	NOUN
eblip-30082	20	11	,	,	PUNCT
eblip-30082	20	12	there	there	PRON
eblip-30082	20	13	was	be	VERB
eblip-30082	20	14	a	a	DET
eblip-30082	20	15	sharp	sharp	ADJ
eblip-30082	20	16	increase	increase	NOUN
eblip-30082	20	17	in	in	ADP
eblip-30082	20	18	virtual	virtual	ADJ
eblip-30082	20	19	reference	reference	NOUN
eblip-30082	20	20	activity	activity	NOUN
eblip-30082	20	21	during	during	ADP
eblip-30082	20	22	the	the	DET
eblip-30082	20	23	pandemic	pandemic	ADJ
eblip-30082	20	24	(	(	PUNCT
eblip-30082	20	25	ayeni	ayeni	NOUN
eblip-30082	20	26	et	et	PROPN
eblip-30082	20	27	al	al	PROPN
eblip-30082	20	28	.	.	PROPN
eblip-30082	20	29	,	,	PUNCT
eblip-30082	20	30	2021	2021	NUM
eblip-30082	20	31	)	)	PUNCT
eblip-30082	20	32	.	.	PUNCT
eblip-30082	21	1	libraries	library	NOUN
eblip-30082	21	2	have	have	AUX
eblip-30082	21	3	confronted	confront	VERB
eblip-30082	21	4	numerous	numerous	ADJ
eblip-30082	21	5	challenges	challenge	NOUN
eblip-30082	21	6	in	in	ADP
eblip-30082	21	7	shifting	shift	VERB
eblip-30082	21	8	most	most	ADJ
eblip-30082	21	9	of	of	ADP
eblip-30082	21	10	their	their	PRON
eblip-30082	21	11	reference	reference	NOUN
eblip-30082	21	12	services	service	NOUN
eblip-30082	21	13	online	online	ADV
eblip-30082	21	14	,	,	PUNCT
eblip-30082	21	15	including	include	VERB
eblip-30082	21	16	confusion	confusion	NOUN
eblip-30082	21	17	on	on	ADP
eblip-30082	21	18	the	the	DET
eblip-30082	21	19	part	part	NOUN
eblip-30082	21	20	of	of	ADP
eblip-30082	21	21	library	library	ADJ
eblip-30082	21	22	staff	staff	NOUN
eblip-30082	21	23	and	and	CCONJ
eblip-30082	21	24	users	user	NOUN
eblip-30082	21	25	about	about	ADP
eblip-30082	21	26	how	how	SCONJ
eblip-30082	21	27	to	to	PART
eblip-30082	21	28	use	use	VERB
eblip-30082	21	29	online	online	ADJ
eblip-30082	21	30	resources	resource	NOUN
eblip-30082	21	31	and	and	CCONJ
eblip-30082	21	32	difficulties	difficulty	NOUN
eblip-30082	21	33	in	in	ADP
eblip-30082	21	34	collaborating	collaborate	VERB
eblip-30082	21	35	on	on	ADP
eblip-30082	21	36	reference	reference	NOUN
eblip-30082	21	37	questions	question	NOUN
eblip-30082	21	38	across	across	ADP
eblip-30082	21	39	library	library	ADJ
eblip-30082	21	40	units	unit	NOUN
eblip-30082	21	41	(	(	PUNCT
eblip-30082	21	42	ayeni	ayeni	PROPN
eblip-30082	21	43	et	et	PROPN
eblip-30082	21	44	al	al	PROPN
eblip-30082	21	45	.	.	PROPN
eblip-30082	21	46	,	,	PUNCT
eblip-30082	21	47	2021	2021	NUM
eblip-30082	21	48	)	)	PUNCT
eblip-30082	21	49	.	.	PUNCT
eblip-30082	21	50	  	  	SPACE
eblip-30082	22	1	glynn	glynn	PROPN
eblip-30082	22	2	’s	’s	PART
eblip-30082	22	3	(	(	PUNCT
eblip-30082	22	4	2006	2006	NUM
eblip-30082	22	5	)	)	PUNCT
eblip-30082	22	6	critical	critical	ADJ
eblip-30082	22	7	appraisal	appraisal	NOUN
eblip-30082	22	8	checklist	checklist	NOUN
eblip-30082	22	9	was	be	AUX
eblip-30082	22	10	used	use	VERB
eblip-30082	22	11	to	to	PART
eblip-30082	22	12	evaluate	evaluate	VERB
eblip-30082	22	13	this	this	DET
eblip-30082	22	14	article	article	NOUN
eblip-30082	22	15	.	.	PUNCT
eblip-30082	23	1	the	the	DET
eblip-30082	23	2	study	study	NOUN
eblip-30082	23	3	’s	’s	PART
eblip-30082	23	4	response	response	NOUN
eblip-30082	23	5	rate	rate	NOUN
eblip-30082	23	6	of	of	ADP
eblip-30082	23	7	62	62	NUM
eblip-30082	23	8	%	%	NOUN
eblip-30082	23	9	is	be	AUX
eblip-30082	23	10	well	well	ADV
eblip-30082	23	11	above	above	ADP
eblip-30082	23	12	the	the	DET
eblip-30082	23	13	average	average	NOUN
eblip-30082	23	14	when	when	SCONJ
eblip-30082	23	15	surveying	surveying	NOUN
eblip-30082	23	16	librarians	librarian	NOUN
eblip-30082	23	17	(	(	PUNCT
eblip-30082	23	18	vander	vander	NOUN
eblip-30082	23	19	kooy	kooy	NOUN
eblip-30082	23	20	,	,	PUNCT
eblip-30082	23	21	2020	2020	NUM
eblip-30082	23	22	)	)	PUNCT
eblip-30082	23	23	.	.	PUNCT
eblip-30082	24	1	the	the	DET
eblip-30082	24	2	use	use	NOUN
eblip-30082	24	3	of	of	ADP
eblip-30082	24	4	descriptive	descriptive	ADJ
eblip-30082	24	5	statistics	statistic	NOUN
eblip-30082	24	6	limits	limit	VERB
eblip-30082	24	7	its	its	PRON
eblip-30082	24	8	generalizability	generalizability	NOUN
eblip-30082	24	9	to	to	ADP
eblip-30082	24	10	the	the	DET
eblip-30082	24	11	wider	wide	ADJ
eblip-30082	24	12	library	library	NOUN
eblip-30082	24	13	community	community	NOUN
eblip-30082	24	14	;	;	PUNCT
eblip-30082	24	15	however	however	ADV
eblip-30082	24	16	,	,	PUNCT
eblip-30082	24	17	since	since	SCONJ
eblip-30082	24	18	its	its	PRON
eblip-30082	24	19	objective	objective	NOUN
eblip-30082	24	20	was	be	AUX
eblip-30082	24	21	focused	focus	VERB
eblip-30082	24	22	only	only	ADV
eblip-30082	24	23	on	on	ADP
eblip-30082	24	24	understanding	understand	VERB
eblip-30082	24	25	the	the	DET
eblip-30082	24	26	local	local	ADJ
eblip-30082	24	27	environment	environment	NOUN
eblip-30082	24	28	at	at	ADP
eblip-30082	24	29	utl	utl	PROPN
eblip-30082	24	30	,	,	PUNCT
eblip-30082	24	31	this	this	PRON
eblip-30082	24	32	is	be	AUX
eblip-30082	24	33	not	not	PART
eblip-30082	24	34	a	a	DET
eblip-30082	24	35	source	source	NOUN
eblip-30082	24	36	of	of	ADP
eblip-30082	24	37	criticism	criticism	NOUN
eblip-30082	24	38	.	.	PUNCT
eblip-30082	24	39	  	  	SPACE
eblip-30082	25	1	there	there	PRON
eblip-30082	25	2	are	be	VERB
eblip-30082	25	3	a	a	DET
eblip-30082	25	4	few	few	ADJ
eblip-30082	25	5	methodological	methodological	ADJ
eblip-30082	25	6	elements	element	NOUN
eblip-30082	25	7	that	that	PRON
eblip-30082	25	8	would	would	AUX
eblip-30082	25	9	have	have	AUX
eblip-30082	25	10	been	be	AUX
eblip-30082	25	11	good	good	ADJ
eblip-30082	25	12	to	to	PART
eblip-30082	25	13	include	include	VERB
eblip-30082	25	14	,	,	PUNCT
eblip-30082	25	15	such	such	ADJ
eblip-30082	25	16	as	as	ADP
eblip-30082	25	17	the	the	DET
eblip-30082	25	18	survey	survey	NOUN
eblip-30082	25	19	instrument	instrument	NOUN
eblip-30082	25	20	used	use	VERB
eblip-30082	25	21	and	and	CCONJ
eblip-30082	25	22	a	a	DET
eblip-30082	25	23	description	description	NOUN
eblip-30082	25	24	of	of	ADP
eblip-30082	25	25	how	how	SCONJ
eblip-30082	25	26	the	the	DET
eblip-30082	25	27	authors	author	NOUN
eblip-30082	25	28	analyzed	analyze	VERB
eblip-30082	25	29	responses	response	NOUN
eblip-30082	25	30	to	to	ADP
eblip-30082	25	31	the	the	DET
eblip-30082	25	32	additional	additional	ADJ
eblip-30082	25	33	comments	comment	NOUN
eblip-30082	25	34	or	or	CCONJ
eblip-30082	25	35	feedback	feedback	NOUN
eblip-30082	25	36	.	.	PUNCT
eblip-30082	26	1	the	the	DET
eblip-30082	26	2	article	article	NOUN
eblip-30082	26	3	states	state	VERB
eblip-30082	26	4	that	that	SCONJ
eblip-30082	26	5	the	the	DET
eblip-30082	26	6	survey	survey	NOUN
eblip-30082	26	7	was	be	AUX
eblip-30082	26	8	sent	send	VERB
eblip-30082	26	9	to	to	ADP
eblip-30082	26	10	each	each	DET
eblip-30082	26	11	library	library	NOUN
eblip-30082	26	12	,	,	PUNCT
eblip-30082	26	13	but	but	CCONJ
eblip-30082	26	14	it	it	PRON
eblip-30082	26	15	is	be	AUX
eblip-30082	26	16	unclear	unclear	ADJ
eblip-30082	26	17	exactly	exactly	ADV
eblip-30082	26	18	to	to	ADP
eblip-30082	26	19	whom	whom	PRON
eblip-30082	26	20	it	it	PRON
eblip-30082	26	21	was	be	AUX
eblip-30082	26	22	sent	send	VERB
eblip-30082	26	23	.	.	PUNCT
eblip-30082	27	1	this	this	PRON
eblip-30082	27	2	would	would	AUX
eblip-30082	27	3	be	be	AUX
eblip-30082	27	4	useful	useful	ADJ
eblip-30082	27	5	information	information	NOUN
eblip-30082	27	6	,	,	PUNCT
eblip-30082	27	7	particularly	particularly	ADV
eblip-30082	27	8	for	for	ADP
eblip-30082	27	9	understanding	understand	VERB
eblip-30082	27	10	the	the	DET
eblip-30082	27	11	responses	response	NOUN
eblip-30082	27	12	to	to	ADP
eblip-30082	27	13	the	the	DET
eblip-30082	27	14	final	final	ADJ
eblip-30082	27	15	question	question	NOUN
eblip-30082	27	16	,	,	PUNCT
eblip-30082	27	17	which	which	PRON
eblip-30082	27	18	elicited	elicit	VERB
eblip-30082	27	19	reflections	reflection	NOUN
eblip-30082	27	20	on	on	ADP
eblip-30082	27	21	the	the	DET
eblip-30082	27	22	challenges	challenge	NOUN
eblip-30082	27	23	and	and	CCONJ
eblip-30082	27	24	opportunities	opportunity	NOUN
eblip-30082	27	25	for	for	ADP
eblip-30082	27	26	reference	reference	NOUN
eblip-30082	27	27	services	service	NOUN
eblip-30082	27	28	in	in	ADP
eblip-30082	27	29	the	the	DET
eblip-30082	27	30	wake	wake	NOUN
eblip-30082	27	31	of	of	ADP
eblip-30082	27	32	the	the	DET
eblip-30082	27	33	pandemic	pandemic	NOUN
eblip-30082	27	34	.	.	PUNCT
eblip-30082	27	35	  	  	SPACE
eblip-30082	28	1	a	a	DET
eblip-30082	28	2	notable	notable	ADJ
eblip-30082	28	3	finding	finding	NOUN
eblip-30082	28	4	is	be	AUX
eblip-30082	28	5	that	that	SCONJ
eblip-30082	28	6	the	the	DET
eblip-30082	28	7	percentage	percentage	NOUN
eblip-30082	28	8	of	of	ADP
eblip-30082	28	9	librarians	librarian	NOUN
eblip-30082	28	10	staffing	staffing	NOUN
eblip-30082	28	11	reference	reference	NOUN
eblip-30082	28	12	services	service	NOUN
eblip-30082	28	13	increased	increase	VERB
eblip-30082	28	14	during	during	ADP
eblip-30082	28	15	the	the	DET
eblip-30082	28	16	pandemic	pandemic	NOUN
eblip-30082	28	17	,	,	PUNCT
eblip-30082	28	18	while	while	SCONJ
eblip-30082	28	19	the	the	DET
eblip-30082	28	20	number	number	NOUN
eblip-30082	28	21	of	of	ADP
eblip-30082	28	22	libraries	library	NOUN
eblip-30082	28	23	with	with	ADP
eblip-30082	28	24	library	library	ADJ
eblip-30082	28	25	technicians	technician	NOUN
eblip-30082	28	26	and	and	CCONJ
eblip-30082	28	27	student	student	NOUN
eblip-30082	28	28	assistants	assistant	NOUN
eblip-30082	28	29	performing	perform	VERB
eblip-30082	28	30	reference	reference	NOUN
eblip-30082	28	31	decreased	decrease	VERB
eblip-30082	28	32	.	.	PUNCT
eblip-30082	29	1	it	it	PRON
eblip-30082	29	2	would	would	AUX
eblip-30082	29	3	be	be	AUX
eblip-30082	29	4	interesting	interesting	ADJ
eblip-30082	29	5	to	to	PART
eblip-30082	29	6	dig	dig	VERB
eblip-30082	29	7	into	into	ADP
eblip-30082	29	8	why	why	SCONJ
eblip-30082	29	9	these	these	DET
eblip-30082	29	10	staffing	staffing	NOUN
eblip-30082	29	11	changes	change	NOUN
eblip-30082	29	12	occurred	occur	VERB
eblip-30082	29	13	and	and	CCONJ
eblip-30082	29	14	to	to	PART
eblip-30082	29	15	compare	compare	VERB
eblip-30082	29	16	them	they	PRON
eblip-30082	29	17	with	with	ADP
eblip-30082	29	18	staffing	staffing	NOUN
eblip-30082	29	19	changes	change	NOUN
eblip-30082	29	20	at	at	ADP
eblip-30082	29	21	similar	similar	ADJ
eblip-30082	29	22	institutions	institution	NOUN
eblip-30082	29	23	;	;	PUNCT
eblip-30082	29	24	such	such	DET
eblip-30082	29	25	an	an	DET
eblip-30082	29	26	exploration	exploration	NOUN
eblip-30082	29	27	could	could	AUX
eblip-30082	29	28	potentially	potentially	ADV
eblip-30082	29	29	shed	shed	VERB
eblip-30082	29	30	light	light	NOUN
eblip-30082	29	31	on	on	ADP
eblip-30082	29	32	the	the	DET
eblip-30082	29	33	types	type	NOUN
eblip-30082	29	34	of	of	ADP
eblip-30082	29	35	library	library	ADJ
eblip-30082	29	36	labour	labour	NOUN
eblip-30082	29	37	issues	issue	NOUN
eblip-30082	29	38	that	that	PRON
eblip-30082	29	39	have	have	AUX
eblip-30082	29	40	occurred	occur	VERB
eblip-30082	29	41	in	in	ADP
eblip-30082	29	42	the	the	DET
eblip-30082	29	43	wake	wake	NOUN
eblip-30082	29	44	of	of	ADP
eblip-30082	29	45	the	the	DET
eblip-30082	29	46	pandemic	pandemic	NOUN
eblip-30082	29	47	.	.	PUNCT
eblip-30082	29	48	  	  	SPACE
eblip-30082	30	1	this	this	DET
eblip-30082	30	2	article	article	NOUN
eblip-30082	30	3	joins	join	VERB
eblip-30082	30	4	a	a	DET
eblip-30082	30	5	small	small	ADJ
eblip-30082	30	6	but	but	CCONJ
eblip-30082	30	7	growing	grow	VERB
eblip-30082	30	8	body	body	NOUN
eblip-30082	30	9	of	of	ADP
eblip-30082	30	10	research	research	NOUN
eblip-30082	30	11	on	on	ADP
eblip-30082	30	12	the	the	DET
eblip-30082	30	13	impact	impact	NOUN
eblip-30082	30	14	of	of	ADP
eblip-30082	30	15	the	the	DET
eblip-30082	30	16	covid-19	covid-19	PROPN
eblip-30082	30	17	pandemic	pandemic	NOUN
eblip-30082	30	18	on	on	ADP
eblip-30082	30	19	academic	academic	ADJ
eblip-30082	30	20	library	library	NOUN
eblip-30082	30	21	services	service	NOUN
eblip-30082	30	22	.	.	PUNCT
eblip-30082	31	1	much	much	ADJ
eblip-30082	31	2	of	of	ADP
eblip-30082	31	3	the	the	DET
eblip-30082	31	4	literature	literature	NOUN
eblip-30082	31	5	on	on	ADP
eblip-30082	31	6	this	this	DET
eblip-30082	31	7	topic	topic	NOUN
eblip-30082	31	8	to	to	ADP
eblip-30082	31	9	date	date	NOUN
eblip-30082	31	10	consists	consist	VERB
eblip-30082	31	11	of	of	ADP
eblip-30082	31	12	case	case	NOUN
eblip-30082	31	13	studies	study	NOUN
eblip-30082	31	14	(	(	PUNCT
eblip-30082	31	15	ayeni	ayeni	PROPN
eblip-30082	31	16	et	et	PROPN
eblip-30082	31	17	al	al	PROPN
eblip-30082	31	18	.	.	PROPN
eblip-30082	31	19	,	,	PUNCT
eblip-30082	31	20	2021	2021	NUM
eblip-30082	31	21	)	)	PUNCT
eblip-30082	31	22	.	.	PUNCT
eblip-30082	32	1	this	this	DET
eblip-30082	32	2	article	article	NOUN
eblip-30082	32	3	’s	’s	PART
eblip-30082	32	4	use	use	NOUN
eblip-30082	32	5	of	of	ADP
eblip-30082	32	6	a	a	DET
eblip-30082	32	7	survey	survey	NOUN
eblip-30082	32	8	may	may	AUX
eblip-30082	32	9	provide	provide	VERB
eblip-30082	32	10	a	a	DET
eblip-30082	32	11	general	general	ADJ
eblip-30082	32	12	guide	guide	NOUN
eblip-30082	32	13	for	for	ADP
eblip-30082	32	14	other	other	ADJ
eblip-30082	32	15	libraries	library	NOUN
eblip-30082	32	16	wanting	want	VERB
eblip-30082	32	17	to	to	PART
eblip-30082	32	18	conduct	conduct	VERB
eblip-30082	32	19	a	a	DET
eblip-30082	32	20	similar	similar	ADJ
eblip-30082	32	21	study	study	NOUN
eblip-30082	32	22	at	at	ADP
eblip-30082	32	23	their	their	PRON
eblip-30082	32	24	institutions	institution	NOUN
eblip-30082	32	25	.	.	PUNCT
eblip-30082	33	1	while	while	SCONJ
eblip-30082	33	2	the	the	DET
eblip-30082	33	3	article	article	NOUN
eblip-30082	33	4	is	be	AUX
eblip-30082	33	5	limited	limit	VERB
eblip-30082	33	6	in	in	ADP
eblip-30082	33	7	its	its	PRON
eblip-30082	33	8	generalizability	generalizability	NOUN
eblip-30082	33	9	,	,	PUNCT
eblip-30082	33	10	its	its	PRON
eblip-30082	33	11	recommendations	recommendation	NOUN
eblip-30082	33	12	for	for	ADP
eblip-30082	33	13	future	future	ADJ
eblip-30082	33	14	research	research	NOUN
eblip-30082	33	15	are	be	AUX
eblip-30082	33	16	valuable	valuable	ADJ
eblip-30082	33	17	for	for	ADP
eblip-30082	33	18	librarians	librarian	NOUN
eblip-30082	33	19	wanting	want	VERB
eblip-30082	33	20	to	to	PART
eblip-30082	33	21	explore	explore	VERB
eblip-30082	33	22	the	the	DET
eblip-30082	33	23	impact	impact	NOUN
eblip-30082	33	24	of	of	ADP
eblip-30082	33	25	the	the	DET
eblip-30082	33	26	pandemic	pandemic	ADJ
eblip-30082	33	27	on	on	ADP
eblip-30082	33	28	library	library	NOUN
eblip-30082	33	29	services	service	NOUN
eblip-30082	33	30	.	.	PUNCT
eblip-30082	34	1	these	these	DET
eblip-30082	34	2	suggestions	suggestion	NOUN
eblip-30082	34	3	include	include	VERB
eblip-30082	34	4	studies	study	NOUN
eblip-30082	34	5	on	on	ADP
eblip-30082	34	6	how	how	SCONJ
eblip-30082	34	7	well	well	ADV
eblip-30082	34	8	the	the	DET
eblip-30082	34	9	changes	change	NOUN
eblip-30082	34	10	to	to	PART
eblip-30082	34	11	reference	reference	NOUN
eblip-30082	34	12	services	service	NOUN
eblip-30082	34	13	met	meet	VERB
eblip-30082	34	14	user	user	NOUN
eblip-30082	34	15	needs	need	VERB
eblip-30082	34	16	as	as	ADV
eblip-30082	34	17	well	well	ADV
eblip-30082	34	18	as	as	ADP
eblip-30082	34	19	on	on	ADP
eblip-30082	34	20	the	the	DET
eblip-30082	34	21	impact	impact	NOUN
eblip-30082	34	22	of	of	ADP
eblip-30082	34	23	the	the	DET
eblip-30082	34	24	increased	increase	VERB
eblip-30082	34	25	workload	workload	NOUN
eblip-30082	34	26	on	on	ADP
eblip-30082	34	27	library	library	ADJ
eblip-30082	34	28	workers	worker	NOUN
eblip-30082	34	29	’	’	PART
eblip-30082	34	30	wellness	wellness	NOUN
eblip-30082	34	31	and	and	CCONJ
eblip-30082	34	32	mental	mental	ADJ
eblip-30082	34	33	health	health	NOUN
eblip-30082	34	34	.	.	PUNCT
eblip-30082	34	35	  	  	SPACE
eblip-30082	35	1	references	reference	NOUN
eblip-30082	35	2	  	  	SPACE
eblip-30082	35	3	ayeni	ayeni	PROPN
eblip-30082	35	4	,	,	PUNCT
eblip-30082	35	5	p.	p.	PROPN
eblip-30082	35	6	o.	o.	PROPN
eblip-30082	35	7	,	,	PUNCT
eblip-30082	35	8	agbaje	agbaje	NOUN
eblip-30082	35	9	,	,	PUNCT
eblip-30082	35	10	b.	b.	PROPN
eblip-30082	35	11	o.	o.	PROPN
eblip-30082	35	12	,	,	PUNCT
eblip-30082	35	13	&	&	CCONJ
eblip-30082	35	14	tippler	tippler	NOUN
eblip-30082	35	15	,	,	PUNCT
eblip-30082	35	16	m.	m.	NOUN
eblip-30082	35	17	(	(	PUNCT
eblip-30082	35	18	2021	2021	NUM
eblip-30082	35	19	)	)	PUNCT
eblip-30082	35	20	.	.	PUNCT
eblip-30082	36	1	a	a	DET
eblip-30082	36	2	systematic	systematic	ADJ
eblip-30082	36	3	review	review	NOUN
eblip-30082	36	4	of	of	ADP
eblip-30082	36	5	library	library	NOUN
eblip-30082	36	6	services	service	NOUN
eblip-30082	36	7	provision	provision	NOUN
eblip-30082	36	8	in	in	ADP
eblip-30082	36	9	response	response	NOUN
eblip-30082	36	10	to	to	ADP
eblip-30082	36	11	covid-19	covid-19	PROPN
eblip-30082	36	12	pandemic	pandemic	ADJ
eblip-30082	36	13	.	.	PUNCT
eblip-30082	37	1	evidence	evidence	NOUN
eblip-30082	37	2	based	base	VERB
eblip-30082	37	3	library	library	NOUN
eblip-30082	37	4	and	and	CCONJ
eblip-30082	37	5	information	information	NOUN
eblip-30082	37	6	practice	practice	NOUN
eblip-30082	37	7	,	,	PUNCT
eblip-30082	37	8	16(3	16(3	NUM
eblip-30082	37	9	)	)	PUNCT
eblip-30082	37	10	,	,	PUNCT
eblip-30082	37	11	67–104	67–104	PROPN
eblip-30082	37	12	.	.	PUNCT
eblip-30082	38	1	https://doi.org/10.18438/eblip29902	https://doi.org/10.18438/eblip29902	PROPN
eblip-30082	38	2	  	  	SPACE
eblip-30082	38	3	cohn	cohn	PROPN
eblip-30082	38	4	,	,	PUNCT
eblip-30082	38	5	s.	s.	PROPN
eblip-30082	38	6	,	,	PUNCT
eblip-30082	38	7	&	&	CCONJ
eblip-30082	38	8	hyams	hyams	PROPN
eblip-30082	38	9	,	,	PUNCT
eblip-30082	38	10	r.	r.	PROPN
eblip-30082	38	11	(	(	PUNCT
eblip-30082	38	12	2021	2021	NUM
eblip-30082	38	13	)	)	PUNCT
eblip-30082	38	14	.	.	PUNCT
eblip-30082	39	1	our	our	PRON
eblip-30082	39	2	year	year	NOUN
eblip-30082	39	3	of	of	ADP
eblip-30082	39	4	remote	remote	ADJ
eblip-30082	39	5	reference	reference	NOUN
eblip-30082	39	6	:	:	PUNCT
eblip-30082	39	7	covid19	covid19	PROPN
eblip-30082	39	8	’s	’s	PART
eblip-30082	39	9	impact	impact	NOUN
eblip-30082	39	10	on	on	ADP
eblip-30082	39	11	reference	reference	NOUN
eblip-30082	39	12	services	service	NOUN
eblip-30082	39	13	and	and	CCONJ
eblip-30082	39	14	librarians	librarian	NOUN
eblip-30082	39	15	.	.	PUNCT
eblip-30082	39	16	 	 	SPACE
eblip-30082	39	17	internet	internet	NOUN
eblip-30082	39	18	reference	reference	NOUN
eblip-30082	39	19	services	service	NOUN
eblip-30082	39	20	quarterly	quarterly	ADV
eblip-30082	39	21	,	,	PUNCT
eblip-30082	39	22	 	 	SPACE
eblip-30082	39	23	25(4	25(4	NOUN
eblip-30082	39	24	)	)	PUNCT
eblip-30082	39	25	,	,	PUNCT
eblip-30082	39	26	127–144	127–144	NUM
eblip-30082	39	27	.	.	PUNCT
eblip-30082	40	1	https://doi.org/10.1080/10875301.2021.1978031	https://doi.org/10.1080/10875301.2021.1978031	X
eblip-30082	40	2	  	  	SPACE
eblip-30082	40	3	glynn	glynn	PROPN
eblip-30082	40	4	,	,	PUNCT
eblip-30082	40	5	l.	l.	PROPN
eblip-30082	40	6	(	(	PUNCT
eblip-30082	40	7	2006	2006	NUM
eblip-30082	40	8	)	)	PUNCT
eblip-30082	40	9	.	.	PUNCT
eblip-30082	41	1	a	a	DET
eblip-30082	41	2	critical	critical	ADJ
eblip-30082	41	3	appraisal	appraisal	NOUN
eblip-30082	41	4	tool	tool	NOUN
eblip-30082	41	5	for	for	ADP
eblip-30082	41	6	library	library	NOUN
eblip-30082	41	7	and	and	CCONJ
eblip-30082	41	8	information	information	NOUN
eblip-30082	41	9	research	research	NOUN
eblip-30082	41	10	.	.	PUNCT
eblip-30082	41	11	 	 	SPACE
eblip-30082	42	1	library	library	NOUN
eblip-30082	42	2	hi	hi	INTJ
eblip-30082	42	3	tech	tech	NOUN
eblip-30082	42	4	,	,	PUNCT
eblip-30082	42	5	24(3	24(3	NUM
eblip-30082	42	6	)	)	PUNCT
eblip-30082	42	7	,	,	PUNCT
eblip-30082	42	8	387–399	387–399	NUM
eblip-30082	42	9	.	.	PUNCT
eblip-30082	42	10	 	 	SPACE
eblip-30082	43	1	https://doi.org/10.1108/07378830610692154	https://doi.org/10.1108/07378830610692154	NOUN
eblip-30082	43	2	  	  	SPACE
eblip-30082	43	3	mehta	mehta	PROPN
eblip-30082	43	4	,	,	PUNCT
eblip-30082	43	5	d.	d.	PROPN
eblip-30082	43	6	,	,	PUNCT
eblip-30082	43	7	&	&	CCONJ
eblip-30082	43	8	wang	wang	PROPN
eblip-30082	43	9	,	,	PUNCT
eblip-30082	43	10	x.	x.	NOUN
eblip-30082	43	11	(	(	PUNCT
eblip-30082	43	12	2020	2020	NUM
eblip-30082	43	13	)	)	PUNCT
eblip-30082	43	14	.	.	PUNCT
eblip-30082	44	1	covid-19	covid-19	PROPN
eblip-30082	44	2	and	and	CCONJ
eblip-30082	44	3	digital	digital	PROPN
eblip-30082	44	4	library	library	NOUN
eblip-30082	44	5	services	service	NOUN
eblip-30082	44	6	–	–	PUNCT
eblip-30082	44	7	a	a	DET
eblip-30082	44	8	case	case	NOUN
eblip-30082	44	9	study	study	NOUN
eblip-30082	44	10	of	of	ADP
eblip-30082	44	11	a	a	DET
eblip-30082	44	12	university	university	NOUN
eblip-30082	44	13	library	library	NOUN
eblip-30082	44	14	.	.	PUNCT
eblip-30082	45	1	digital	digital	ADJ
eblip-30082	45	2	library	library	NOUN
eblip-30082	45	3	perspectives	perspective	NOUN
eblip-30082	45	4	,	,	PUNCT
eblip-30082	45	5	36(4	36(4	NUM
eblip-30082	45	6	)	)	PUNCT
eblip-30082	45	7	,	,	PUNCT
eblip-30082	45	8	351–363	351–363	NUM
eblip-30082	45	9	.	.	PUNCT
eblip-30082	46	1	https://doi.org/10.1108/dlp-05-2020-0030	https://doi.org/10.1108/dlp-05-2020-0030	X
eblip-30082	46	2	  	  	SPACE
eblip-30082	46	3	vander	vander	NOUN
eblip-30082	46	4	kooy	kooy	PROPN
eblip-30082	46	5	,	,	PUNCT
eblip-30082	46	6	s.	s.	PROPN
eblip-30082	46	7	a.	a.	PROPN
eblip-30082	46	8	(	(	PUNCT
eblip-30082	46	9	2020	2020	NUM
eblip-30082	46	10	)	)	PUNCT
eblip-30082	46	11	.	.	PUNCT
eblip-30082	47	1	surveying	survey	VERB
eblip-30082	47	2	the	the	DET
eblip-30082	47	3	surveyors	surveyor	NOUN
eblip-30082	47	4	:	:	PUNCT
eblip-30082	47	5	an	an	DET
eblip-30082	47	6	analysis	analysis	NOUN
eblip-30082	47	7	of	of	ADP
eblip-30082	47	8	the	the	DET
eblip-30082	47	9	survey	survey	NOUN
eblip-30082	47	10	response	response	NOUN
eblip-30082	47	11	rates	rate	NOUN
eblip-30082	47	12	of	of	ADP
eblip-30082	47	13	librarians	librarian	NOUN
eblip-30082	47	14	.	.	PUNCT
eblip-30082	48	1	proceedings	proceeding	NOUN
eblip-30082	48	2	of	of	ADP
eblip-30082	48	3	the	the	DET
eblip-30082	48	4	annual	annual	ADJ
eblip-30082	48	5	conference	conference	NOUN
eblip-30082	48	6	of	of	ADP
eblip-30082	48	7	cais	cais	PROPN
eblip-30082	48	8	/	/	SYM
eblip-30082	48	9	actes	actes	X
eblip-30082	48	10	du	du	PROPN
eblip-30082	48	11	congrès	congrès	X
eblip-30082	48	12	annuel	annuel	PROPN
eblip-30082	48	13	de	de	PROPN
eblip-30082	48	14	l’acsi	l’acsi	PROPN
eblip-30082	48	15	.	.	PUNCT
eblip-30082	49	1	https://doi.org/10.29173/cais1185	https://doi.org/10.29173/cais1185	PROPN