id	sid	tid	token	lemma	pos
eblip-5624	1	1	editorial	editorial	ADJ
eblip-5624	1	2	evidence	evidence	NOUN
eblip-5624	1	3	based	base	VERB
eblip-5624	1	4	library	library	NOUN
eblip-5624	1	5	and	and	CCONJ
eblip-5624	1	6	information	information	NOUN
eblip-5624	1	7	practice	practice	NOUN
eblip-5624	1	8	2009	2009	NUM
eblip-5624	1	9	,	,	PUNCT
eblip-5624	1	10	4:2	4:2	NUM
eblip-5624	1	11	143	143	NUM
eblip-5624	1	12	evidence	evidence	NOUN
eblip-5624	1	13	summary	summary	NOUN
eblip-5624	1	14	staffing	staff	VERB
eblip-5624	1	15	an	an	DET
eblip-5624	1	16	academic	academic	ADJ
eblip-5624	1	17	reference	reference	NOUN
eblip-5624	1	18	desk	desk	NOUN
eblip-5624	1	19	with	with	ADP
eblip-5624	1	20	librarians	librarian	NOUN
eblip-5624	1	21	is	be	AUX
eblip-5624	1	22	not	not	PART
eblip-5624	1	23	cost	cost	NOUN
eblip-5624	1	24	-	-	PUNCT
eblip-5624	1	25	effective	effective	ADJ
eblip-5624	1	26	a	a	DET
eblip-5624	1	27	review	review	NOUN
eblip-5624	1	28	of	of	ADP
eblip-5624	1	29	:	:	PUNCT
eblip-5624	1	30	ryan	ryan	PROPN
eblip-5624	1	31	,	,	PUNCT
eblip-5624	1	32	susan	susan	PROPN
eblip-5624	1	33	m.	m.	PROPN
eblip-5624	1	34	“	"	PUNCT
eblip-5624	1	35	reference	reference	NOUN
eblip-5624	1	36	transactions	transaction	NOUN
eblip-5624	1	37	analysis	analysis	NOUN
eblip-5624	1	38	:	:	PUNCT
eblip-5624	1	39	the	the	DET
eblip-5624	1	40	cost	cost	NOUN
eblip-5624	1	41	-	-	PUNCT
eblip-5624	1	42	effectiveness	effectiveness	NOUN
eblip-5624	1	43	of	of	ADP
eblip-5624	1	44	staffing	staff	VERB
eblip-5624	1	45	a	a	DET
eblip-5624	1	46	traditional	traditional	ADJ
eblip-5624	1	47	academic	academic	ADJ
eblip-5624	1	48	reference	reference	NOUN
eblip-5624	1	49	desk	desk	NOUN
eblip-5624	1	50	.	.	PUNCT
eblip-5624	1	51	”	"	PUNCT
eblip-5624	2	1	journal	journal	NOUN
eblip-5624	2	2	of	of	ADP
eblip-5624	2	3	academic	academic	ADJ
eblip-5624	2	4	librarianship	librarianship	NOUN
eblip-5624	2	5	34.5	34.5	NUM
eblip-5624	2	6	(	(	PUNCT
eblip-5624	2	7	2008	2008	NUM
eblip-5624	2	8	):	):	PUNCT
eblip-5624	2	9	389	389	NUM
eblip-5624	2	10	-	-	SYM
eblip-5624	2	11	99	99	NUM
eblip-5624	2	12	.	.	PUNCT
eblip-5624	2	13	reviewed	review	VERB
eblip-5624	2	14	by	by	ADP
eblip-5624	2	15	:	:	PUNCT
eblip-5624	2	16	cari	cari	PROPN
eblip-5624	2	17	merkley	merkley	PROPN
eblip-5624	2	18	librarian	librarian	PROPN
eblip-5624	2	19	,	,	PUNCT
eblip-5624	2	20	mount	mount	PROPN
eblip-5624	2	21	royal	royal	PROPN
eblip-5624	2	22	college	college	PROPN
eblip-5624	2	23	calgary	calgary	PROPN
eblip-5624	2	24	,	,	PUNCT
eblip-5624	2	25	alberta	alberta	PROPN
eblip-5624	2	26	,	,	PUNCT
eblip-5624	2	27	canada	canada	PROPN
eblip-5624	2	28	e	e	PROPN
eblip-5624	2	29	-	-	NOUN
eblip-5624	2	30	mail	mail	NOUN
eblip-5624	2	31	:	:	PUNCT
eblip-5624	2	32	cmerkley@mtroyal.ca	cmerkley@mtroyal.ca	NOUN
eblip-5624	2	33	received	receive	VERB
eblip-5624	2	34	:	:	PUNCT
eblip-5624	2	35	01	01	NUM
eblip-5624	2	36	march	march	PROPN
eblip-5624	2	37	2009	2009	NUM
eblip-5624	2	38	accepted	accept	VERB
eblip-5624	2	39	:	:	PUNCT
eblip-5624	2	40	13	13	NUM
eblip-5624	2	41	april	april	PROPN
eblip-5624	2	42	2009	2009	NUM
eblip-5624	3	1	©	©	PROPN
eblip-5624	3	2	2009	2009	NUM
eblip-5624	3	3	merkley	merkley	NOUN
eblip-5624	3	4	.	.	PUNCT
eblip-5624	4	1	this	this	PRON
eblip-5624	4	2	is	be	AUX
eblip-5624	4	3	an	an	DET
eblip-5624	4	4	open	open	ADJ
eblip-5624	4	5	access	access	NOUN
eblip-5624	4	6	article	article	NOUN
eblip-5624	4	7	distributed	distribute	VERB
eblip-5624	4	8	under	under	ADP
eblip-5624	4	9	the	the	DET
eblip-5624	4	10	terms	term	NOUN
eblip-5624	4	11	of	of	ADP
eblip-5624	4	12	the	the	DET
eblip-5624	4	13	creative	creative	ADJ
eblip-5624	4	14	commons	common	NOUN
eblip-5624	4	15	attribution	attribution	NOUN
eblip-5624	4	16	license	license	NOUN
eblip-5624	4	17	(	(	PUNCT
eblip-5624	4	18	http://creativecommons.org/licenses/by/2.0	http://creativecommons.org/licenses/by/2.0	PROPN
eblip-5624	4	19	)	)	PUNCT
eblip-5624	4	20	,	,	PUNCT
eblip-5624	4	21	which	which	PRON
eblip-5624	4	22	permits	permit	VERB
eblip-5624	4	23	unrestricted	unrestricted	ADJ
eblip-5624	4	24	use	use	NOUN
eblip-5624	4	25	,	,	PUNCT
eblip-5624	4	26	distribution	distribution	NOUN
eblip-5624	4	27	,	,	PUNCT
eblip-5624	4	28	and	and	CCONJ
eblip-5624	4	29	reproduction	reproduction	NOUN
eblip-5624	4	30	in	in	ADP
eblip-5624	4	31	any	any	DET
eblip-5624	4	32	medium	medium	NOUN
eblip-5624	4	33	,	,	PUNCT
eblip-5624	4	34	provided	provide	VERB
eblip-5624	4	35	the	the	DET
eblip-5624	4	36	original	original	ADJ
eblip-5624	4	37	work	work	NOUN
eblip-5624	4	38	is	be	AUX
eblip-5624	4	39	properly	properly	ADV
eblip-5624	4	40	cited	cite	VERB
eblip-5624	4	41	.	.	PUNCT
eblip-5624	5	1	objective	objective	ADJ
eblip-5624	5	2	–	–	PUNCT
eblip-5624	5	3	to	to	PART
eblip-5624	5	4	determine	determine	VERB
eblip-5624	5	5	whether	whether	SCONJ
eblip-5624	5	6	it	it	PRON
eblip-5624	5	7	is	be	AUX
eblip-5624	5	8	cost	cost	VERB
eblip-5624	5	9	effective	effective	ADJ
eblip-5624	5	10	to	to	PART
eblip-5624	5	11	staff	staff	VERB
eblip-5624	5	12	an	an	DET
eblip-5624	5	13	academic	academic	ADJ
eblip-5624	5	14	reference	reference	NOUN
eblip-5624	5	15	desk	desk	NOUN
eblip-5624	5	16	with	with	ADP
eblip-5624	5	17	librarians	librarian	NOUN
eblip-5624	5	18	through	through	ADP
eblip-5624	5	19	an	an	DET
eblip-5624	5	20	examination	examination	NOUN
eblip-5624	5	21	of	of	ADP
eblip-5624	5	22	the	the	DET
eblip-5624	5	23	types	type	NOUN
eblip-5624	5	24	of	of	ADP
eblip-5624	5	25	reference	reference	NOUN
eblip-5624	5	26	questions	question	NOUN
eblip-5624	5	27	being	be	AUX
eblip-5624	5	28	asked	ask	VERB
eblip-5624	5	29	and	and	CCONJ
eblip-5624	5	30	the	the	DET
eblip-5624	5	31	qualifications	qualification	NOUN
eblip-5624	5	32	required	require	VERB
eblip-5624	5	33	to	to	PART
eblip-5624	5	34	answer	answer	VERB
eblip-5624	5	35	them	they	PRON
eblip-5624	5	36	.	.	PUNCT
eblip-5624	6	1	design	design	NOUN
eblip-5624	6	2	–	–	PUNCT
eblip-5624	6	3	content	content	NOUN
eblip-5624	6	4	analysis	analysis	NOUN
eblip-5624	6	5	of	of	ADP
eblip-5624	6	6	reference	reference	NOUN
eblip-5624	6	7	transaction	transaction	NOUN
eblip-5624	6	8	logs	log	NOUN
eblip-5624	6	9	and	and	CCONJ
eblip-5624	6	10	activity	activity	NOUN
eblip-5624	6	11	-	-	PUNCT
eblip-5624	6	12	based	base	VERB
eblip-5624	6	13	costing	costing	NOUN
eblip-5624	6	14	for	for	ADP
eblip-5624	6	15	reference	reference	NOUN
eblip-5624	6	16	services	service	NOUN
eblip-5624	6	17	based	base	VERB
eblip-5624	6	18	on	on	ADP
eblip-5624	6	19	quantitative	quantitative	ADJ
eblip-5624	6	20	data	datum	NOUN
eblip-5624	6	21	derived	derive	VERB
eblip-5624	6	22	from	from	ADP
eblip-5624	6	23	the	the	DET
eblip-5624	6	24	logs	log	NOUN
eblip-5624	6	25	.	.	PUNCT
eblip-5624	7	1	setting	set	VERB
eblip-5624	7	2	–	–	PUNCT
eblip-5624	7	3	stetson	stetson	NOUN
eblip-5624	7	4	university	university	NOUN
eblip-5624	7	5	,	,	PUNCT
eblip-5624	7	6	a	a	DET
eblip-5624	7	7	private	private	ADJ
eblip-5624	7	8	institution	institution	NOUN
eblip-5624	7	9	in	in	ADP
eblip-5624	7	10	the	the	DET
eblip-5624	7	11	united	united	PROPN
eblip-5624	7	12	states	states	PROPN
eblip-5624	7	13	with	with	ADP
eblip-5624	7	14	an	an	DET
eblip-5624	7	15	fte	fte	NOUN
eblip-5624	7	16	of	of	ADP
eblip-5624	7	17	approximately	approximately	ADV
eblip-5624	7	18	2500	2500	NUM
eblip-5624	7	19	.	.	PUNCT
eblip-5624	8	1	subjects	subject	NOUN
eblip-5624	8	2	–	–	PUNCT
eblip-5624	8	3	6959	6959	NUM
eblip-5624	8	4	phone	phone	NOUN
eblip-5624	8	5	,	,	PUNCT
eblip-5624	8	6	email	email	NOUN
eblip-5624	8	7	,	,	PUNCT
eblip-5624	8	8	and	and	CCONJ
eblip-5624	8	9	in	in	ADP
eblip-5624	8	10	-	-	PUNCT
eblip-5624	8	11	person	person	NOUN
eblip-5624	8	12	reference	reference	NOUN
eblip-5624	8	13	transactions	transaction	NOUN
eblip-5624	8	14	logged	log	VERB
eblip-5624	8	15	at	at	ADP
eblip-5624	8	16	the	the	DET
eblip-5624	8	17	reference	reference	NOUN
eblip-5624	8	18	desk	desk	NOUN
eblip-5624	8	19	by	by	ADP
eblip-5624	8	20	four	four	NUM
eblip-5624	8	21	full	full	ADJ
eblip-5624	8	22	-	-	PUNCT
eblip-5624	8	23	time	time	NOUN
eblip-5624	8	24	and	and	CCONJ
eblip-5624	8	25	two	two	NUM
eblip-5624	8	26	part	part	ADJ
eblip-5624	8	27	-	-	PUNCT
eblip-5624	8	28	time	time	NOUN
eblip-5624	8	29	librarians	librarian	NOUN
eblip-5624	8	30	.	.	PUNCT
eblip-5624	9	1	methods	method	NOUN
eblip-5624	9	2	–	–	PUNCT
eblip-5624	9	3	this	this	DET
eblip-5624	9	4	study	study	NOUN
eblip-5624	9	5	repurposes	repurpose	VERB
eblip-5624	9	6	data	datum	NOUN
eblip-5624	9	7	originally	originally	ADV
eblip-5624	9	8	collected	collect	VERB
eblip-5624	9	9	to	to	PART
eblip-5624	9	10	determine	determine	VERB
eblip-5624	9	11	the	the	DET
eblip-5624	9	12	frequency	frequency	NOUN
eblip-5624	9	13	with	with	ADP
eblip-5624	9	14	which	which	PRON
eblip-5624	9	15	librarians	librarian	NOUN
eblip-5624	9	16	turned	turn	VERB
eblip-5624	9	17	to	to	ADP
eblip-5624	9	18	online	online	ADJ
eblip-5624	9	19	versus	versus	ADP
eblip-5624	9	20	print	print	NOUN
eblip-5624	9	21	sources	source	NOUN
eblip-5624	9	22	when	when	SCONJ
eblip-5624	9	23	responding	respond	VERB
eblip-5624	9	24	to	to	ADP
eblip-5624	9	25	questions	question	NOUN
eblip-5624	9	26	at	at	ADP
eblip-5624	9	27	the	the	DET
eblip-5624	9	28	reference	reference	NOUN
eblip-5624	9	29	desk	desk	NOUN
eblip-5624	9	30	.	.	PUNCT
eblip-5624	10	1	librarians	librarian	NOUN
eblip-5624	10	2	working	work	VERB
eblip-5624	10	3	at	at	ADP
eblip-5624	10	4	the	the	DET
eblip-5624	10	5	stetson	stetson	NOUN
eblip-5624	10	6	university	university	PROPN
eblip-5624	10	7	library	library	PROPN
eblip-5624	10	8	reference	reference	NOUN
eblip-5624	10	9	desk	desk	NOUN
eblip-5624	10	10	recorded	record	VERB
eblip-5624	10	11	all	all	DET
eblip-5624	10	12	reference	reference	NOUN
eblip-5624	10	13	queries	query	NOUN
eblip-5624	10	14	received	receive	VERB
eblip-5624	10	15	in	in	ADP
eblip-5624	10	16	person	person	NOUN
eblip-5624	10	17	,	,	PUNCT
eblip-5624	10	18	by	by	ADP
eblip-5624	10	19	phone	phone	NOUN
eblip-5624	10	20	,	,	PUNCT
eblip-5624	10	21	or	or	CCONJ
eblip-5624	10	22	by	by	ADP
eblip-5624	10	23	email	email	NOUN
eblip-5624	10	24	for	for	ADP
eblip-5624	10	25	a	a	DET
eblip-5624	10	26	total	total	NOUN
eblip-5624	10	27	of	of	ADP
eblip-5624	10	28	eight	eight	NUM
eblip-5624	10	29	months	month	NOUN
eblip-5624	10	30	between	between	ADP
eblip-5624	10	31	2002	2002	NUM
eblip-5624	10	32	and	and	CCONJ
eblip-5624	10	33	2006	2006	NUM
eblip-5624	10	34	.	.	PUNCT
eblip-5624	11	1	data	datum	NOUN
eblip-5624	11	2	collection	collection	NOUN
eblip-5624	11	3	took	take	VERB
eblip-5624	11	4	place	place	NOUN
eblip-5624	11	5	in	in	ADP
eblip-5624	11	6	two	two	NUM
eblip-5624	11	7	month	month	NOUN
eblip-5624	11	8	intervals	interval	NOUN
eblip-5624	11	9	in	in	ADP
eblip-5624	11	10	fall	fall	NOUN
eblip-5624	11	11	2002	2002	NUM
eblip-5624	11	12	,	,	PUNCT
eblip-5624	11	13	spring	spring	NOUN
eblip-5624	11	14	2003	2003	NUM
eblip-5624	11	15	,	,	PUNCT
eblip-5624	11	16	spring	spring	NOUN
eblip-5624	11	17	2006	2006	NUM
eblip-5624	11	18	,	,	PUNCT
eblip-5624	11	19	and	and	CCONJ
eblip-5624	11	20	fall	fall	VERB
eblip-5624	11	21	2006	2006	NUM
eblip-5624	11	22	.	.	PUNCT
eblip-5624	12	1	each	each	DET
eblip-5624	12	2	question	question	NOUN
eblip-5624	12	3	and	and	CCONJ
eblip-5624	12	4	the	the	DET
eblip-5624	12	5	sources	source	NOUN
eblip-5624	12	6	used	use	VERB
eblip-5624	12	7	to	to	PART
eblip-5624	12	8	address	address	VERB
eblip-5624	12	9	it	it	PRON
eblip-5624	12	10	were	be	AUX
eblip-5624	12	11	logged	log	VERB
eblip-5624	12	12	by	by	ADP
eblip-5624	12	13	the	the	DET
eblip-5624	12	14	librarian	librarian	PROPN
eblip-5624	12	15	.	.	PUNCT
eblip-5624	13	1	directional	directional	ADJ
eblip-5624	13	2	questions	question	NOUN
eblip-5624	13	3	that	that	PRON
eblip-5624	13	4	were	be	AUX
eblip-5624	13	5	not	not	PART
eblip-5624	13	6	related	relate	VERB
eblip-5624	13	7	to	to	ADP
eblip-5624	13	8	the	the	DET
eblip-5624	13	9	library	library	NOUN
eblip-5624	13	10	’s	’s	PART
eblip-5624	13	11	collections	collection	NOUN
eblip-5624	13	12	and	and	CCONJ
eblip-5624	13	13	technical	technical	ADJ
eblip-5624	13	14	questions	question	NOUN
eblip-5624	13	15	dealing	deal	VERB
eblip-5624	13	16	with	with	ADP
eblip-5624	13	17	printer	printer	NOUN
eblip-5624	13	18	or	or	CCONJ
eblip-5624	13	19	copier	copier	NOUN
eblip-5624	13	20	mechanical	mechanical	ADJ
eblip-5624	13	21	problems	problem	NOUN
eblip-5624	13	22	were	be	AUX
eblip-5624	13	23	counted	count	VERB
eblip-5624	13	24	,	,	PUNCT
eblip-5624	13	25	but	but	CCONJ
eblip-5624	13	26	the	the	DET
eblip-5624	13	27	specifics	specific	NOUN
eblip-5624	13	28	of	of	ADP
eblip-5624	13	29	these	these	DET
eblip-5624	13	30	questions	question	NOUN
eblip-5624	13	31	were	be	AUX
eblip-5624	13	32	not	not	PART
eblip-5624	13	33	recorded	record	VERB
eblip-5624	13	34	.	.	PUNCT
eblip-5624	14	1	it	it	PRON
eblip-5624	14	2	was	be	AUX
eblip-5624	14	3	felt	feel	VERB
eblip-5624	14	4	that	that	SCONJ
eblip-5624	14	5	these	these	DET
eblip-5624	14	6	queries	query	NOUN
eblip-5624	14	7	would	would	AUX
eblip-5624	14	8	not	not	PART
eblip-5624	14	9	yield	yield	VERB
eblip-5624	14	10	data	datum	NOUN
eblip-5624	14	11	relevant	relevant	ADJ
eblip-5624	14	12	to	to	ADP
eblip-5624	14	13	the	the	DET
eblip-5624	14	14	original	original	ADJ
eblip-5624	14	15	research	research	NOUN
eblip-5624	14	16	question	question	NOUN
eblip-5624	14	17	on	on	ADP
eblip-5624	14	18	sources	source	NOUN
eblip-5624	14	19	used	use	VERB
eblip-5624	14	20	as	as	SCONJ
eblip-5624	14	21	they	they	PRON
eblip-5624	14	22	“	"	PUNCT
eblip-5624	14	23	did	do	AUX
eblip-5624	14	24	not	not	PART
eblip-5624	14	25	directly	directly	ADV
eblip-5624	14	26	relate	relate	VERB
eblip-5624	14	27	to	to	ADP
eblip-5624	14	28	an	an	DET
eblip-5624	14	29	information	information	NOUN
eblip-5624	14	30	need	need	NOUN
eblip-5624	14	31	”	"	PUNCT
eblip-5624	14	32	(	(	PUNCT
eblip-5624	14	33	391	391	NUM
eblip-5624	14	34	)	)	PUNCT
eblip-5624	14	35	.	.	PUNCT
eblip-5624	15	1	a	a	DET
eblip-5624	15	2	total	total	NOUN
eblip-5624	15	3	of	of	ADP
eblip-5624	15	4	6959	6959	NUM
eblip-5624	15	5	questions	question	NOUN
eblip-5624	15	6	were	be	AUX
eblip-5624	15	7	logged	log	VERB
eblip-5624	15	8	by	by	ADP
eblip-5624	15	9	librarians	librarian	NOUN
eblip-5624	15	10	during	during	ADP
eblip-5624	15	11	the	the	DET
eblip-5624	15	12	four	four	NUM
eblip-5624	15	13	collection	collection	NOUN
eblip-5624	15	14	periods	period	NOUN
eblip-5624	15	15	.	.	PUNCT
eblip-5624	16	1	questions	question	NOUN
eblip-5624	16	2	were	be	AUX
eblip-5624	16	3	recorded	record	VERB
eblip-5624	16	4	for	for	ADP
eblip-5624	16	5	only	only	ADV
eblip-5624	16	6	4431	4431	NUM
eblip-5624	16	7	transactions	transaction	NOUN
eblip-5624	16	8	;	;	PUNCT
eblip-5624	16	9	the	the	DET
eblip-5624	16	10	remaining	remain	VERB
eblip-5624	16	11	2528	2528	NUM
eblip-5624	16	12	queries	query	NOUN
eblip-5624	16	13	related	relate	VERB
eblip-5624	16	14	to	to	ADP
eblip-5624	16	15	printer	printer	NOUN
eblip-5624	16	16	/	/	SYM
eblip-5624	16	17	copier	copier	NOUN
eblip-5624	16	18	problems	problem	NOUN
eblip-5624	16	19	or	or	CCONJ
eblip-5624	16	20	nonlibrary	nonlibrary	ADJ
eblip-5624	16	21	specific	specific	ADJ
eblip-5624	16	22	directions	direction	NOUN
eblip-5624	16	23	and	and	CCONJ
eblip-5624	16	24	were	be	AUX
eblip-5624	16	25	described	describe	VERB
eblip-5624	16	26	as	as	ADP
eblip-5624	16	27	“	"	PUNCT
eblip-5624	16	28	direction	direction	NOUN
eblip-5624	16	29	and	and	CCONJ
eblip-5624	16	30	machine	machine	NOUN
eblip-5624	16	31	:	:	PUNCT
eblip-5624	16	32	nonmailto:cmerkley@mtroyal.ca	nonmailto:cmerkley@mtroyal.ca	ADJ
eblip-5624	16	33	evidence	evidence	NOUN
eblip-5624	16	34	based	base	VERB
eblip-5624	16	35	library	library	NOUN
eblip-5624	16	36	and	and	CCONJ
eblip-5624	16	37	information	information	NOUN
eblip-5624	16	38	practice	practice	NOUN
eblip-5624	16	39	2009	2009	NUM
eblip-5624	16	40	,	,	PUNCT
eblip-5624	16	41	4:2	4:2	NUM
eblip-5624	16	42	144	144	NUM
eblip-5624	16	43	informational	informational	ADJ
eblip-5624	16	44	”	"	PUNCT
eblip-5624	16	45	(	(	PUNCT
eblip-5624	16	46	394	394	NUM
eblip-5624	16	47	)	)	PUNCT
eblip-5624	16	48	.	.	PUNCT
eblip-5624	17	1	the	the	DET
eblip-5624	17	2	4431	4431	NUM
eblip-5624	17	3	recorded	record	VERB
eblip-5624	17	4	questions	question	NOUN
eblip-5624	17	5	were	be	AUX
eblip-5624	17	6	then	then	ADV
eblip-5624	17	7	divided	divide	VERB
eblip-5624	17	8	into	into	ADP
eblip-5624	17	9	four	four	NUM
eblip-5624	17	10	categories	category	NOUN
eblip-5624	17	11	derived	derive	VERB
eblip-5624	17	12	by	by	ADP
eblip-5624	17	13	the	the	DET
eblip-5624	17	14	researcher	researcher	NOUN
eblip-5624	17	15	:	:	PUNCT
eblip-5624	17	16	lookup	lookup	NOUN
eblip-5624	17	17	(	(	PUNCT
eblip-5624	17	18	a	a	DET
eblip-5624	17	19	search	search	NOUN
eblip-5624	17	20	for	for	ADP
eblip-5624	17	21	a	a	DET
eblip-5624	17	22	known	know	VERB
eblip-5624	17	23	item	item	NOUN
eblip-5624	17	24	)	)	PUNCT
eblip-5624	17	25	,	,	PUNCT
eblip-5624	17	26	directional	directional	ADJ
eblip-5624	17	27	(	(	PUNCT
eblip-5624	17	28	library	library	NOUN
eblip-5624	17	29	-	-	PUNCT
eblip-5624	17	30	specific	specific	ADJ
eblip-5624	17	31	orientation	orientation	NOUN
eblip-5624	17	32	to	to	ADP
eblip-5624	17	33	the	the	DET
eblip-5624	17	34	space	space	NOUN
eblip-5624	17	35	and	and	CCONJ
eblip-5624	17	36	collections	collection	NOUN
eblip-5624	17	37	)	)	PUNCT
eblip-5624	17	38	,	,	PUNCT
eblip-5624	17	39	technology	technology	NOUN
eblip-5624	17	40	(	(	PUNCT
eblip-5624	17	41	assistance	assistance	NOUN
eblip-5624	17	42	with	with	ADP
eblip-5624	17	43	using	use	VERB
eblip-5624	17	44	library	library	ADJ
eblip-5624	17	45	technology	technology	NOUN
eblip-5624	17	46	and	and	CCONJ
eblip-5624	17	47	electronic	electronic	ADJ
eblip-5624	17	48	resources	resource	NOUN
eblip-5624	17	49	)	)	PUNCT
eblip-5624	17	50	,	,	PUNCT
eblip-5624	17	51	and	and	CCONJ
eblip-5624	17	52	reference	reference	NOUN
eblip-5624	17	53	.	.	PUNCT
eblip-5624	18	1	the	the	DET
eblip-5624	18	2	category	category	NOUN
eblip-5624	18	3	of	of	ADP
eblip-5624	18	4	reference	reference	NOUN
eblip-5624	18	5	was	be	AUX
eblip-5624	18	6	further	far	ADV
eblip-5624	18	7	subdivided	subdivide	VERB
eblip-5624	18	8	into	into	ADP
eblip-5624	18	9	eight	eight	NUM
eblip-5624	18	10	additional	additional	ADJ
eblip-5624	18	11	categories	category	NOUN
eblip-5624	18	12	:	:	PUNCT
eblip-5624	18	13	catalogue	catalogue	NOUN
eblip-5624	18	14	search	search	NOUN
eblip-5624	18	15	,	,	PUNCT
eblip-5624	18	16	citation	citation	NOUN
eblip-5624	18	17	help	help	NOUN
eblip-5624	18	18	,	,	PUNCT
eblip-5624	18	19	database	database	NOUN
eblip-5624	18	20	help	help	NOUN
eblip-5624	18	21	,	,	PUNCT
eblip-5624	18	22	“	"	PUNCT
eblip-5624	18	23	guide	guide	VERB
eblip-5624	18	24	to	to	PART
eblip-5624	18	25	correct	correct	VERB
eblip-5624	18	26	databases	database	NOUN
eblip-5624	18	27	,	,	PUNCT
eblip-5624	18	28	”	"	PUNCT
eblip-5624	18	29	“	"	PUNCT
eblip-5624	18	30	personal	personal	ADJ
eblip-5624	18	31	knowledge	knowledge	NOUN
eblip-5624	18	32	or	or	CCONJ
eblip-5624	18	33	referral	referral	NOUN
eblip-5624	18	34	,	,	PUNCT
eblip-5624	18	35	”	"	PUNCT
eblip-5624	18	36	“	"	PUNCT
eblip-5624	18	37	quick	quick	ADJ
eblip-5624	18	38	internet	internet	NOUN
eblip-5624	18	39	search	search	NOUN
eblip-5624	18	40	,	,	PUNCT
eblip-5624	18	41	”	"	PUNCT
eblip-5624	18	42	research	research	NOUN
eblip-5624	18	43	,	,	PUNCT
eblip-5624	18	44	and	and	CCONJ
eblip-5624	18	45	serials	serial	VERB
eblip-5624	18	46	solutions	solution	NOUN
eblip-5624	18	47	(	(	PUNCT
eblip-5624	18	48	392	392	NUM
eblip-5624	18	49	)	)	PUNCT
eblip-5624	18	50	.	.	PUNCT
eblip-5624	19	1	“	"	PUNCT
eblip-5624	19	2	guide	guide	VERB
eblip-5624	19	3	to	to	PART
eblip-5624	19	4	correct	correct	VERB
eblip-5624	19	5	databases	database	NOUN
eblip-5624	19	6	”	"	PUNCT
eblip-5624	19	7	referred	refer	VERB
eblip-5624	19	8	to	to	ADP
eblip-5624	19	9	advice	advice	NOUN
eblip-5624	19	10	on	on	ADP
eblip-5624	19	11	the	the	DET
eblip-5624	19	12	appropriate	appropriate	ADJ
eblip-5624	19	13	database	database	NOUN
eblip-5624	19	14	to	to	PART
eblip-5624	19	15	answer	answer	VERB
eblip-5624	19	16	a	a	DET
eblip-5624	19	17	question	question	NOUN
eblip-5624	19	18	and	and	CCONJ
eblip-5624	19	19	serials	serial	NOUN
eblip-5624	19	20	solutions	solution	NOUN
eblip-5624	19	21	included	include	VERB
eblip-5624	19	22	questions	question	NOUN
eblip-5624	19	23	that	that	PRON
eblip-5624	19	24	could	could	AUX
eblip-5624	19	25	be	be	AUX
eblip-5624	19	26	answered	answer	VERB
eblip-5624	19	27	using	use	VERB
eblip-5624	19	28	the	the	DET
eblip-5624	19	29	serials	serial	NOUN
eblip-5624	19	30	solutions	solution	NOUN
eblip-5624	19	31	product	product	NOUN
eblip-5624	19	32	,	,	PUNCT
eblip-5624	19	33	such	such	ADJ
eblip-5624	19	34	as	as	ADP
eblip-5624	19	35	the	the	DET
eblip-5624	19	36	availability	availability	NOUN
eblip-5624	19	37	of	of	ADP
eblip-5624	19	38	a	a	DET
eblip-5624	19	39	particular	particular	ADJ
eblip-5624	19	40	journal	journal	NOUN
eblip-5624	19	41	or	or	CCONJ
eblip-5624	19	42	article	article	NOUN
eblip-5624	19	43	in	in	ADP
eblip-5624	19	44	the	the	DET
eblip-5624	19	45	collection	collection	NOUN
eblip-5624	19	46	(	(	PUNCT
eblip-5624	19	47	392	392	NUM
eblip-5624	19	48	)	)	PUNCT
eblip-5624	19	49	.	.	PUNCT
eblip-5624	20	1	questions	question	NOUN
eblip-5624	20	2	were	be	AUX
eblip-5624	20	3	assigned	assign	VERB
eblip-5624	20	4	to	to	ADP
eblip-5624	20	5	the	the	DET
eblip-5624	20	6	single	single	ADJ
eblip-5624	20	7	most	most	ADV
eblip-5624	20	8	appropriate	appropriate	ADJ
eblip-5624	20	9	category	category	NOUN
eblip-5624	20	10	by	by	ADP
eblip-5624	20	11	the	the	DET
eblip-5624	20	12	researcher	researcher	NOUN
eblip-5624	20	13	.	.	PUNCT
eblip-5624	21	1	question	question	NOUN
eblip-5624	21	2	categories	category	NOUN
eblip-5624	21	3	were	be	AUX
eblip-5624	21	4	then	then	ADV
eblip-5624	21	5	mapped	map	VERB
eblip-5624	21	6	to	to	PART
eblip-5624	21	7	“	"	PUNCT
eblip-5624	21	8	suggested	suggest	VERB
eblip-5624	21	9	staffing	staffing	NOUN
eblip-5624	21	10	levels	level	NOUN
eblip-5624	21	11	”	"	PUNCT
eblip-5624	21	12	(	(	PUNCT
eblip-5624	21	13	396	396	NUM
eblip-5624	21	14	)	)	PUNCT
eblip-5624	21	15	.	.	PUNCT
eblip-5624	22	1	this	this	DET
eblip-5624	22	2	determination	determination	NOUN
eblip-5624	22	3	was	be	AUX
eblip-5624	22	4	made	make	VERB
eblip-5624	22	5	by	by	ADP
eblip-5624	22	6	the	the	DET
eblip-5624	22	7	researcher	researcher	NOUN
eblip-5624	22	8	,	,	PUNCT
eblip-5624	22	9	and	and	CCONJ
eblip-5624	22	10	no	no	DET
eblip-5624	22	11	details	detail	NOUN
eblip-5624	22	12	were	be	AUX
eblip-5624	22	13	given	give	VERB
eblip-5624	22	14	as	as	ADP
eblip-5624	22	15	to	to	ADP
eblip-5624	22	16	how	how	SCONJ
eblip-5624	22	17	the	the	DET
eblip-5624	22	18	decision	decision	NOUN
eblip-5624	22	19	was	be	AUX
eblip-5624	22	20	made	make	VERB
eblip-5624	22	21	for	for	ADP
eblip-5624	22	22	each	each	DET
eblip-5624	22	23	category	category	NOUN
eblip-5624	22	24	.	.	PUNCT
eblip-5624	23	1	the	the	DET
eblip-5624	23	2	three	three	NUM
eblip-5624	23	3	levels	level	NOUN
eblip-5624	23	4	of	of	ADP
eblip-5624	23	5	staffing	staffing	NOUN
eblip-5624	23	6	discussed	discuss	VERB
eblip-5624	23	7	were	be	AUX
eblip-5624	23	8	librarian	librarian	ADJ
eblip-5624	23	9	,	,	PUNCT
eblip-5624	23	10	“	"	PUNCT
eblip-5624	23	11	trained	train	VERB
eblip-5624	23	12	student	student	NOUN
eblip-5624	23	13	or	or	CCONJ
eblip-5624	23	14	staff	staff	NOUN
eblip-5624	23	15	,	,	PUNCT
eblip-5624	23	16	”	"	PUNCT
eblip-5624	23	17	and	and	CCONJ
eblip-5624	23	18	“	"	PUNCT
eblip-5624	23	19	well	well	ADV
eblip-5624	23	20	-	-	PUNCT
eblip-5624	23	21	trained	train	VERB
eblip-5624	23	22	staff	staff	NOUN
eblip-5624	23	23	/	/	SYM
eblip-5624	23	24	occasional	occasional	ADJ
eblip-5624	23	25	librarian	librarian	ADJ
eblip-5624	23	26	referral	referral	NOUN
eblip-5624	23	27	”	"	PUNCT
eblip-5624	23	28	(	(	PUNCT
eblip-5624	23	29	396	396	NUM
eblip-5624	23	30	)	)	PUNCT
eblip-5624	23	31	.	.	PUNCT
eblip-5624	24	1	the	the	DET
eblip-5624	24	2	cost	cost	NOUN
eblip-5624	24	3	of	of	ADP
eblip-5624	24	4	staffing	staff	VERB
eblip-5624	24	5	the	the	DET
eblip-5624	24	6	reference	reference	NOUN
eblip-5624	24	7	desk	desk	NOUN
eblip-5624	24	8	during	during	ADP
eblip-5624	24	9	the	the	DET
eblip-5624	24	10	eight	eight	NUM
eblip-5624	24	11	months	month	NOUN
eblip-5624	24	12	captured	capture	VERB
eblip-5624	24	13	in	in	ADP
eblip-5624	24	14	this	this	DET
eblip-5624	24	15	study	study	NOUN
eblip-5624	24	16	was	be	AUX
eblip-5624	24	17	calculated	calculate	VERB
eblip-5624	24	18	by	by	ADP
eblip-5624	24	19	multiplying	multiply	VERB
eblip-5624	24	20	the	the	DET
eblip-5624	24	21	hours	hour	NOUN
eblip-5624	24	22	worked	work	VERB
eblip-5624	24	23	by	by	ADP
eblip-5624	24	24	each	each	DET
eblip-5624	24	25	librarian	librarian	NOUN
eblip-5624	24	26	by	by	ADP
eblip-5624	24	27	his	his	PRON
eblip-5624	24	28	/	/	SYM
eblip-5624	24	29	her	her	PRON
eblip-5624	24	30	individual	individual	ADJ
eblip-5624	24	31	average	average	ADJ
eblip-5624	24	32	rate	rate	NOUN
eblip-5624	24	33	of	of	ADP
eblip-5624	24	34	pay	pay	NOUN
eblip-5624	24	35	across	across	ADP
eblip-5624	24	36	the	the	DET
eblip-5624	24	37	four	four	NUM
eblip-5624	24	38	data	datum	NOUN
eblip-5624	24	39	collection	collection	NOUN
eblip-5624	24	40	periods	period	NOUN
eblip-5624	24	41	.	.	PUNCT
eblip-5624	25	1	indirect	indirect	ADJ
eblip-5624	25	2	staff	staff	NOUN
eblip-5624	25	3	costs	cost	NOUN
eblip-5624	25	4	such	such	ADJ
eblip-5624	25	5	as	as	ADP
eblip-5624	25	6	benefits	benefit	NOUN
eblip-5624	25	7	were	be	AUX
eblip-5624	25	8	not	not	PART
eblip-5624	25	9	included	include	VERB
eblip-5624	25	10	in	in	ADP
eblip-5624	25	11	this	this	DET
eblip-5624	25	12	calculation	calculation	NOUN
eblip-5624	25	13	.	.	PUNCT
eblip-5624	26	1	the	the	DET
eblip-5624	26	2	average	average	ADJ
eblip-5624	26	3	cost	cost	NOUN
eblip-5624	26	4	per	per	ADP
eblip-5624	26	5	reference	reference	NOUN
eblip-5624	26	6	transaction	transaction	NOUN
eblip-5624	26	7	was	be	AUX
eblip-5624	26	8	determined	determine	VERB
eblip-5624	26	9	by	by	ADP
eblip-5624	26	10	dividing	divide	VERB
eblip-5624	26	11	the	the	DET
eblip-5624	26	12	total	total	ADJ
eblip-5624	26	13	salary	salary	NOUN
eblip-5624	26	14	costs	cost	NOUN
eblip-5624	26	15	by	by	ADP
eblip-5624	26	16	the	the	DET
eblip-5624	26	17	total	total	ADJ
eblip-5624	26	18	number	number	NOUN
eblip-5624	26	19	of	of	ADP
eblip-5624	26	20	reference	reference	NOUN
eblip-5624	26	21	queries	query	NOUN
eblip-5624	26	22	during	during	ADP
eblip-5624	26	23	the	the	DET
eblip-5624	26	24	periods	period	NOUN
eblip-5624	26	25	of	of	ADP
eblip-5624	26	26	study	study	NOUN
eblip-5624	26	27	.	.	PUNCT
eblip-5624	27	1	costs	cost	NOUN
eblip-5624	27	2	for	for	ADP
eblip-5624	27	3	those	those	DET
eblip-5624	27	4	categories	category	NOUN
eblip-5624	27	5	of	of	ADP
eblip-5624	27	6	questions	question	NOUN
eblip-5624	27	7	best	well	ADV
eblip-5624	27	8	addressed	address	VERB
eblip-5624	27	9	by	by	ADP
eblip-5624	27	10	a	a	DET
eblip-5624	27	11	librarian	librarian	NOUN
eblip-5624	27	12	could	could	AUX
eblip-5624	27	13	then	then	ADV
eblip-5624	27	14	be	be	AUX
eblip-5624	27	15	determined	determine	VERB
eblip-5624	27	16	.	.	PUNCT
eblip-5624	28	1	the	the	DET
eblip-5624	28	2	actual	actual	ADJ
eblip-5624	28	3	number	number	NOUN
eblip-5624	28	4	of	of	ADP
eblip-5624	28	5	librarians	librarian	NOUN
eblip-5624	28	6	who	who	PRON
eblip-5624	28	7	participated	participate	VERB
eblip-5624	28	8	in	in	ADP
eblip-5624	28	9	the	the	DET
eblip-5624	28	10	study	study	NOUN
eblip-5624	28	11	is	be	AUX
eblip-5624	28	12	unclear	unclear	ADJ
eblip-5624	28	13	.	.	PUNCT
eblip-5624	29	1	the	the	DET
eblip-5624	29	2	methodology	methodology	NOUN
eblip-5624	29	3	refers	refer	VERB
eblip-5624	29	4	to	to	ADP
eblip-5624	29	5	four	four	NUM
eblip-5624	29	6	full	full	ADJ
eblip-5624	29	7	-	-	PUNCT
eblip-5624	29	8	time	time	NOUN
eblip-5624	29	9	and	and	CCONJ
eblip-5624	29	10	two	two	NUM
eblip-5624	29	11	part	part	ADJ
eblip-5624	29	12	-	-	PUNCT
eblip-5624	29	13	time	time	NOUN
eblip-5624	29	14	librarians	librarian	NOUN
eblip-5624	29	15	(	(	PUNCT
eblip-5624	29	16	391	391	NUM
eblip-5624	29	17	)	)	PUNCT
eblip-5624	29	18	.	.	PUNCT
eblip-5624	30	1	however	however	ADV
eblip-5624	30	2	,	,	PUNCT
eblip-5624	30	3	later	later	ADV
eblip-5624	30	4	in	in	ADP
eblip-5624	30	5	the	the	DET
eblip-5624	30	6	article	article	NOUN
eblip-5624	30	7	there	there	PRON
eblip-5624	30	8	is	be	VERB
eblip-5624	30	9	reference	reference	NOUN
eblip-5624	30	10	to	to	ADP
eblip-5624	30	11	five	five	NUM
eblip-5624	30	12	full	full	ADJ
eblip-5624	30	13	-	-	PUNCT
eblip-5624	30	14	time	time	NOUN
eblip-5624	30	15	and	and	CCONJ
eblip-5624	30	16	three	three	NUM
eblip-5624	30	17	part	part	ADJ
eblip-5624	30	18	-	-	PUNCT
eblip-5624	30	19	time	time	NOUN
eblip-5624	30	20	librarians	librarian	NOUN
eblip-5624	30	21	rather	rather	ADV
eblip-5624	30	22	than	than	ADP
eblip-5624	30	23	the	the	DET
eblip-5624	30	24	numbers	number	NOUN
eblip-5624	30	25	initially	initially	ADV
eblip-5624	30	26	stated	state	VERB
eblip-5624	30	27	(	(	PUNCT
eblip-5624	30	28	396	396	NUM
eblip-5624	30	29	)	)	PUNCT
eblip-5624	30	30	.	.	PUNCT
eblip-5624	31	1	this	this	PRON
eblip-5624	31	2	may	may	AUX
eblip-5624	31	3	reflect	reflect	VERB
eblip-5624	31	4	staffing	staffing	NOUN
eblip-5624	31	5	changes	change	NOUN
eblip-5624	31	6	during	during	ADP
eblip-5624	31	7	the	the	DET
eblip-5624	31	8	study	study	NOUN
eblip-5624	31	9	period	period	NOUN
eblip-5624	31	10	,	,	PUNCT
eblip-5624	31	11	with	with	ADP
eblip-5624	31	12	the	the	DET
eblip-5624	31	13	first	first	ADJ
eblip-5624	31	14	set	set	NOUN
eblip-5624	31	15	of	of	ADP
eblip-5624	31	16	numbers	number	NOUN
eblip-5624	31	17	referring	refer	VERB
eblip-5624	31	18	to	to	ADP
eblip-5624	31	19	positions	position	NOUN
eblip-5624	31	20	rather	rather	ADV
eblip-5624	31	21	than	than	ADP
eblip-5624	31	22	individuals	individual	NOUN
eblip-5624	31	23	,	,	PUNCT
eblip-5624	31	24	but	but	CCONJ
eblip-5624	31	25	this	this	PRON
eblip-5624	31	26	can	can	AUX
eblip-5624	31	27	not	not	PART
eblip-5624	31	28	be	be	AUX
eblip-5624	31	29	verified	verify	VERB
eblip-5624	31	30	with	with	ADP
eblip-5624	31	31	the	the	DET
eblip-5624	31	32	evidence	evidence	NOUN
eblip-5624	31	33	presented	present	VERB
eblip-5624	31	34	in	in	ADP
eblip-5624	31	35	the	the	DET
eblip-5624	31	36	article	article	NOUN
eblip-5624	31	37	.	.	PUNCT
eblip-5624	32	1	main	main	ADJ
eblip-5624	32	2	results	result	NOUN
eblip-5624	32	3	–	–	PUNCT
eblip-5624	32	4	it	it	PRON
eblip-5624	32	5	was	be	AUX
eblip-5624	32	6	determined	determine	VERB
eblip-5624	32	7	that	that	SCONJ
eblip-5624	32	8	most	most	ADJ
eblip-5624	32	9	questions	question	NOUN
eblip-5624	32	10	asked	ask	VERB
eblip-5624	32	11	at	at	ADP
eblip-5624	32	12	the	the	DET
eblip-5624	32	13	reference	reference	NOUN
eblip-5624	32	14	desk	desk	NOUN
eblip-5624	32	15	during	during	ADP
eblip-5624	32	16	the	the	DET
eblip-5624	32	17	study	study	NOUN
eblip-5624	32	18	period	period	NOUN
eblip-5624	32	19	could	could	AUX
eblip-5624	32	20	have	have	AUX
eblip-5624	32	21	been	be	AUX
eblip-5624	32	22	addressed	address	VERB
eblip-5624	32	23	by	by	ADP
eblip-5624	32	24	trained	train	VERB
eblip-5624	32	25	student	student	NOUN
eblip-5624	32	26	and	and	CCONJ
eblip-5624	32	27	staff	staff	NOUN
eblip-5624	32	28	member	member	NOUN
eblip-5624	32	29	rather	rather	ADV
eblip-5624	32	30	than	than	ADP
eblip-5624	32	31	librarians	librarian	NOUN
eblip-5624	32	32	.	.	PUNCT
eblip-5624	33	1	only	only	ADV
eblip-5624	33	2	11	11	NUM
eblip-5624	33	3	%	%	NOUN
eblip-5624	33	4	(	(	PUNCT
eblip-5624	33	5	784	784	NUM
eblip-5624	33	6	)	)	PUNCT
eblip-5624	33	7	of	of	ADP
eblip-5624	33	8	questions	question	NOUN
eblip-5624	33	9	logged	log	VERB
eblip-5624	33	10	were	be	AUX
eblip-5624	33	11	deemed	deem	VERB
eblip-5624	33	12	sufficiently	sufficiently	ADV
eblip-5624	33	13	complex	complex	ADJ
eblip-5624	33	14	by	by	ADP
eblip-5624	33	15	the	the	DET
eblip-5624	33	16	researcher	researcher	NOUN
eblip-5624	33	17	to	to	PART
eblip-5624	33	18	require	require	VERB
eblip-5624	33	19	the	the	DET
eblip-5624	33	20	attention	attention	NOUN
eblip-5624	33	21	of	of	ADP
eblip-5624	33	22	a	a	DET
eblip-5624	33	23	librarian	librarian	NOUN
eblip-5624	33	24	.	.	PUNCT
eblip-5624	34	1	the	the	DET
eblip-5624	34	2	remaining	remain	VERB
eblip-5624	34	3	6175	6175	NUM
eblip-5624	34	4	transactions	transaction	NOUN
eblip-5624	34	5	(	(	PUNCT
eblip-5624	34	6	89	89	NUM
eblip-5624	34	7	%	%	NOUN
eblip-5624	34	8	of	of	ADP
eblip-5624	34	9	all	all	DET
eblip-5624	34	10	those	those	PRON
eblip-5624	34	11	logged	log	VERB
eblip-5624	34	12	)	)	PUNCT
eblip-5624	34	13	could	could	AUX
eblip-5624	34	14	most	most	ADV
eblip-5624	34	15	likely	likely	ADV
eblip-5624	34	16	be	be	AUX
eblip-5624	34	17	handled	handle	VERB
eblip-5624	34	18	by	by	ADP
eblip-5624	34	19	a	a	DET
eblip-5624	34	20	different	different	ADJ
eblip-5624	34	21	staffing	staffing	NOUN
eblip-5624	34	22	complement	complement	NOUN
eblip-5624	34	23	.	.	PUNCT
eblip-5624	35	1	according	accord	VERB
eblip-5624	35	2	to	to	ADP
eblip-5624	35	3	ryan	ryan	PROPN
eblip-5624	35	4	,	,	PUNCT
eblip-5624	35	5	approximately	approximately	ADV
eblip-5624	35	6	74	74	NUM
eblip-5624	35	7	%	%	NOUN
eblip-5624	35	8	of	of	ADP
eblip-5624	35	9	the	the	DET
eblip-5624	35	10	reference	reference	NOUN
eblip-5624	35	11	transactions	transaction	NOUN
eblip-5624	35	12	,	,	PUNCT
eblip-5624	35	13	including	include	VERB
eblip-5624	35	14	directional	directional	ADJ
eblip-5624	35	15	,	,	PUNCT
eblip-5624	35	16	technology	technology	NOUN
eblip-5624	35	17	,	,	PUNCT
eblip-5624	35	18	“	"	PUNCT
eblip-5624	35	19	quick	quick	ADJ
eblip-5624	35	20	internet	internet	NOUN
eblip-5624	35	21	,	,	PUNCT
eblip-5624	35	22	”	"	PUNCT
eblip-5624	35	23	and	and	CCONJ
eblip-5624	35	24	known	know	VERB
eblip-5624	35	25	item	item	NOUN
eblip-5624	35	26	searching	search	VERB
eblip-5624	35	27	questions	question	NOUN
eblip-5624	35	28	could	could	AUX
eblip-5624	35	29	have	have	AUX
eblip-5624	35	30	been	be	AUX
eblip-5624	35	31	answered	answer	VERB
eblip-5624	35	32	by	by	ADP
eblip-5624	35	33	“	"	PUNCT
eblip-5624	35	34	trained	train	VERB
eblip-5624	35	35	student	student	NOUN
eblip-5624	35	36	and	and	CCONJ
eblip-5624	35	37	staff	staff	NOUN
eblip-5624	35	38	”	"	PUNCT
eblip-5624	35	39	(	(	PUNCT
eblip-5624	35	40	396	396	NUM
eblip-5624	35	41	)	)	PUNCT
eblip-5624	35	42	.	.	PUNCT
eblip-5624	36	1	questions	question	NOUN
eblip-5624	36	2	on	on	ADP
eblip-5624	36	3	catalogue	catalogue	NOUN
eblip-5624	36	4	searching	searching	NOUN
eblip-5624	36	5	,	,	PUNCT
eblip-5624	36	6	databases	database	NOUN
eblip-5624	36	7	,	,	PUNCT
eblip-5624	36	8	citations	citation	NOUN
eblip-5624	36	9	,	,	PUNCT
eblip-5624	36	10	serial	serial	ADJ
eblip-5624	36	11	solutions	solution	NOUN
eblip-5624	36	12	,	,	PUNCT
eblip-5624	36	13	and	and	CCONJ
eblip-5624	36	14	personal	personal	ADJ
eblip-5624	36	15	knowledge	knowledge	NOUN
eblip-5624	36	16	/	/	SYM
eblip-5624	36	17	referrals	referral	NOUN
eblip-5624	36	18	,	,	PUNCT
eblip-5624	36	19	representing	represent	VERB
eblip-5624	36	20	approximately	approximately	ADV
eblip-5624	36	21	15	15	NUM
eblip-5624	36	22	%	%	NOUN
eblip-5624	36	23	of	of	ADP
eblip-5624	36	24	all	all	DET
eblip-5624	36	25	questions	question	NOUN
eblip-5624	36	26	,	,	PUNCT
eblip-5624	36	27	could	could	AUX
eblip-5624	36	28	have	have	AUX
eblip-5624	36	29	been	be	AUX
eblip-5624	36	30	handled	handle	VERB
eblip-5624	36	31	by	by	ADP
eblip-5624	36	32	experienced	experienced	ADJ
eblip-5624	36	33	and	and	CCONJ
eblip-5624	36	34	knowledgeable	knowledgeable	ADJ
eblip-5624	36	35	staff	staff	NOUN
eblip-5624	36	36	with	with	ADP
eblip-5624	36	37	limited	limited	ADJ
eblip-5624	36	38	librarian	librarian	ADJ
eblip-5624	36	39	intervention	intervention	NOUN
eblip-5624	36	40	.	.	PUNCT
eblip-5624	37	1	the	the	DET
eblip-5624	37	2	complexity	complexity	NOUN
eblip-5624	37	3	of	of	ADP
eblip-5624	37	4	the	the	DET
eblip-5624	37	5	question	question	NOUN
eblip-5624	37	6	was	be	AUX
eblip-5624	37	7	in	in	ADP
eblip-5624	37	8	part	part	NOUN
eblip-5624	37	9	judged	judge	VERB
eblip-5624	37	10	by	by	ADP
eblip-5624	37	11	the	the	DET
eblip-5624	37	12	number	number	NOUN
eblip-5624	37	13	of	of	ADP
eblip-5624	37	14	sources	source	NOUN
eblip-5624	37	15	required	require	VERB
eblip-5624	37	16	to	to	PART
eblip-5624	37	17	answer	answer	VERB
eblip-5624	37	18	it	it	PRON
eblip-5624	37	19	,	,	PUNCT
eblip-5624	37	20	with	with	ADP
eblip-5624	37	21	most	most	ADJ
eblip-5624	37	22	(	(	PUNCT
eblip-5624	37	23	75	75	NUM
eblip-5624	37	24	%	%	NOUN
eblip-5624	37	25	)	)	PUNCT
eblip-5624	37	26	answerable	answerable	ADJ
eblip-5624	37	27	with	with	ADP
eblip-5624	37	28	just	just	ADV
eblip-5624	37	29	one	one	NUM
eblip-5624	37	30	source	source	NOUN
eblip-5624	37	31	.	.	PUNCT
eblip-5624	38	1	the	the	DET
eblip-5624	38	2	total	total	ADJ
eblip-5624	38	3	cost	cost	NOUN
eblip-5624	38	4	of	of	ADP
eblip-5624	38	5	staffing	staff	VERB
eblip-5624	38	6	the	the	DET
eblip-5624	38	7	reference	reference	NOUN
eblip-5624	38	8	desk	desk	NOUN
eblip-5624	38	9	with	with	ADP
eblip-5624	38	10	librarians	librarian	NOUN
eblip-5624	38	11	for	for	ADP
eblip-5624	38	12	the	the	DET
eblip-5624	38	13	eight	eight	NUM
eblip-5624	38	14	months	month	NOUN
eblip-5624	38	15	studied	study	VERB
eblip-5624	38	16	was	be	AUX
eblip-5624	38	17	approximately	approximately	ADV
eblip-5624	38	18	us$49,328.00	us$49,328.00	ADJ
eblip-5624	38	19	.	.	PUNCT
eblip-5624	39	1	a	a	DET
eblip-5624	39	2	total	total	NOUN
eblip-5624	39	3	of	of	ADP
eblip-5624	39	4	6959	6959	NUM
eblip-5624	39	5	questions	question	NOUN
eblip-5624	39	6	were	be	AUX
eblip-5624	39	7	logged	log	VERB
eblip-5624	39	8	during	during	ADP
eblip-5624	39	9	this	this	DET
eblip-5624	39	10	period	period	NOUN
eblip-5624	39	11	,	,	PUNCT
eblip-5624	39	12	resulting	result	VERB
eblip-5624	39	13	in	in	ADP
eblip-5624	39	14	an	an	DET
eblip-5624	39	15	average	average	ADJ
eblip-5624	39	16	cost	cost	NOUN
eblip-5624	39	17	of	of	ADP
eblip-5624	39	18	us$7.09	us$7.09	PROPN
eblip-5624	39	19	per	per	ADP
eblip-5624	39	20	reference	reference	NOUN
eblip-5624	39	21	transaction	transaction	NOUN
eblip-5624	39	22	.	.	PUNCT
eblip-5624	40	1	this	this	DET
eblip-5624	40	2	cost	cost	NOUN
eblip-5624	40	3	is	be	AUX
eblip-5624	40	4	approximate	approximate	ADJ
eblip-5624	40	5	,	,	PUNCT
eblip-5624	40	6	as	as	SCONJ
eblip-5624	40	7	the	the	DET
eblip-5624	40	8	exact	exact	ADJ
eblip-5624	40	9	time	time	NOUN
eblip-5624	40	10	spent	spend	VERB
eblip-5624	40	11	on	on	ADP
eblip-5624	40	12	each	each	DET
eblip-5624	40	13	question	question	NOUN
eblip-5624	40	14	was	be	AUX
eblip-5624	40	15	not	not	PART
eblip-5624	40	16	recorded	record	VERB
eblip-5624	40	17	.	.	PUNCT
eblip-5624	41	1	the	the	DET
eblip-5624	41	2	cost	cost	NOUN
eblip-5624	41	3	of	of	ADP
eblip-5624	41	4	evidence	evidence	NOUN
eblip-5624	41	5	based	base	VERB
eblip-5624	41	6	library	library	NOUN
eblip-5624	41	7	and	and	CCONJ
eblip-5624	41	8	information	information	NOUN
eblip-5624	41	9	practice	practice	NOUN
eblip-5624	41	10	2009	2009	NUM
eblip-5624	41	11	,	,	PUNCT
eblip-5624	41	12	4:2	4:2	NUM
eblip-5624	41	13	145	145	NUM
eblip-5624	41	14	answering	answer	VERB
eblip-5624	41	15	“	"	PUNCT
eblip-5624	41	16	non	non	ADJ
eblip-5624	41	17	-	-	ADJ
eblip-5624	41	18	informational	informational	ADJ
eblip-5624	41	19	”	"	PUNCT
eblip-5624	41	20	directional	directional	ADJ
eblip-5624	41	21	and	and	CCONJ
eblip-5624	41	22	technical	technical	ADJ
eblip-5624	41	23	questions	question	NOUN
eblip-5624	41	24	was	be	AUX
eblip-5624	41	25	the	the	DET
eblip-5624	41	26	most	most	ADV
eblip-5624	41	27	significant	significant	ADJ
eblip-5624	41	28	(	(	PUNCT
eblip-5624	41	29	396	396	NUM
eblip-5624	41	30	)	)	PUNCT
eblip-5624	41	31	.	.	PUNCT
eblip-5624	42	1	this	this	DET
eblip-5624	42	2	category	category	NOUN
eblip-5624	42	3	represented	represent	VERB
eblip-5624	42	4	36.3	36.3	NUM
eblip-5624	42	5	%	%	NOUN
eblip-5624	42	6	of	of	ADP
eblip-5624	42	7	all	all	DET
eblip-5624	42	8	questions	question	NOUN
eblip-5624	42	9	received	receive	VERB
eblip-5624	42	10	at	at	ADP
eblip-5624	42	11	the	the	DET
eblip-5624	42	12	reference	reference	NOUN
eblip-5624	42	13	desk	desk	NOUN
eblip-5624	42	14	,	,	PUNCT
eblip-5624	42	15	with	with	ADP
eblip-5624	42	16	a	a	DET
eblip-5624	42	17	total	total	ADJ
eblip-5624	42	18	staffing	staffing	NOUN
eblip-5624	42	19	cost	cost	NOUN
eblip-5624	42	20	of	of	ADP
eblip-5624	42	21	$	$	SYM
eblip-5624	42	22	17	17	NUM
eblip-5624	42	23	,	,	PUNCT
eblip-5624	42	24	919.41	919.41	NUM
eblip-5624	42	25	(	(	PUNCT
eblip-5624	42	26	$	$	SYM
eblip-5624	42	27	7.09	7.09	NUM
eblip-5624	42	28	x	x	SYM
eblip-5624	42	29	2528	2528	NUM
eblip-5624	42	30	)	)	PUNCT
eblip-5624	42	31	.	.	PUNCT
eblip-5624	43	1	“	"	PUNCT
eblip-5624	43	2	informationorientated	informationorientate	VERB
eblip-5624	43	3	”	"	PUNCT
eblip-5624	43	4	directional	directional	ADJ
eblip-5624	43	5	and	and	CCONJ
eblip-5624	43	6	technology	technology	NOUN
eblip-5624	43	7	questions	question	NOUN
eblip-5624	43	8	followed	follow	VERB
eblip-5624	43	9	at	at	ADP
eblip-5624	43	10	15.4	15.4	NUM
eblip-5624	43	11	%	%	NOUN
eblip-5624	43	12	(	(	PUNCT
eblip-5624	43	13	us$7,620	us$7,620	NOUN
eblip-5624	43	14	)	)	PUNCT
eblip-5624	43	15	and	and	CCONJ
eblip-5624	43	16	12.4	12.4	NUM
eblip-5624	43	17	%	%	NOUN
eblip-5624	43	18	(	(	PUNCT
eblip-5624	43	19	us$6,110.18	us$6,110.18	SYM
eblip-5624	43	20	)	)	PUNCT
eblip-5624	43	21	respectively	respectively	ADV
eblip-5624	43	22	(	(	PUNCT
eblip-5624	43	23	396	396	NUM
eblip-5624	43	24	)	)	PUNCT
eblip-5624	43	25	.	.	PUNCT
eblip-5624	44	1	according	accord	VERB
eblip-5624	44	2	to	to	ADP
eblip-5624	44	3	ryan	ryan	PROPN
eblip-5624	44	4	,	,	PUNCT
eblip-5624	44	5	questions	question	NOUN
eblip-5624	44	6	in	in	ADP
eblip-5624	44	7	all	all	DET
eblip-5624	44	8	three	three	NUM
eblip-5624	44	9	categories	category	NOUN
eblip-5624	44	10	could	could	AUX
eblip-5624	44	11	be	be	AUX
eblip-5624	44	12	addressed	address	VERB
eblip-5624	44	13	by	by	ADP
eblip-5624	44	14	students	student	NOUN
eblip-5624	44	15	and	and	CCONJ
eblip-5624	44	16	staff	staff	NOUN
eblip-5624	44	17	.	.	PUNCT
eblip-5624	45	1	the	the	DET
eblip-5624	45	2	cost	cost	NOUN
eblip-5624	45	3	of	of	ADP
eblip-5624	45	4	addressing	address	VERB
eblip-5624	45	5	research	research	NOUN
eblip-5624	45	6	questions	question	NOUN
eblip-5624	45	7	,	,	PUNCT
eblip-5624	45	8	the	the	DET
eblip-5624	45	9	only	only	ADJ
eblip-5624	45	10	category	category	NOUN
eblip-5624	45	11	requiring	require	VERB
eblip-5624	45	12	librarians	librarian	NOUN
eblip-5624	45	13	,	,	PUNCT
eblip-5624	45	14	was	be	AUX
eblip-5624	45	15	us$5557.29	us$5557.29	NOUN
eblip-5624	45	16	.	.	PUNCT
eblip-5624	46	1	research	research	NOUN
eblip-5624	46	2	transactions	transaction	NOUN
eblip-5624	46	3	were	be	AUX
eblip-5624	46	4	greatly	greatly	ADV
eblip-5624	46	5	outnumbered	outnumber	VERB
eblip-5624	46	6	by	by	ADP
eblip-5624	46	7	directional	directional	ADJ
eblip-5624	46	8	and	and	CCONJ
eblip-5624	46	9	technology	technology	NOUN
eblip-5624	46	10	related	relate	VERB
eblip-5624	46	11	questions	question	NOUN
eblip-5624	46	12	.	.	PUNCT
eblip-5624	47	1	an	an	DET
eblip-5624	47	2	average	average	NOUN
eblip-5624	47	3	of	of	ADP
eblip-5624	47	4	3.6	3.6	NUM
eblip-5624	47	5	research	research	NOUN
eblip-5624	47	6	questions	question	NOUN
eblip-5624	47	7	were	be	AUX
eblip-5624	47	8	asked	ask	VERB
eblip-5624	47	9	at	at	ADP
eblip-5624	47	10	the	the	DET
eblip-5624	47	11	reference	reference	NOUN
eblip-5624	47	12	desk	desk	NOUN
eblip-5624	47	13	during	during	ADP
eblip-5624	47	14	the	the	DET
eblip-5624	47	15	12	12	NUM
eblip-5624	47	16	hours	hour	NOUN
eblip-5624	47	17	it	it	PRON
eblip-5624	47	18	was	be	AUX
eblip-5624	47	19	open	open	ADJ
eblip-5624	47	20	each	each	DET
eblip-5624	47	21	day	day	NOUN
eblip-5624	47	22	,	,	PUNCT
eblip-5624	47	23	compared	compare	VERB
eblip-5624	47	24	to	to	ADP
eblip-5624	47	25	20.8	20.8	NUM
eblip-5624	47	26	directional	directional	ADJ
eblip-5624	47	27	/	/	SYM
eblip-5624	47	28	technical	technical	ADJ
eblip-5624	47	29	questions	question	NOUN
eblip-5624	47	30	.	.	PUNCT
eblip-5624	48	1	conclusion	conclusion	NOUN
eblip-5624	48	2	–	–	PUNCT
eblip-5624	48	3	the	the	DET
eblip-5624	48	4	nature	nature	NOUN
eblip-5624	48	5	of	of	ADP
eblip-5624	48	6	questions	question	NOUN
eblip-5624	48	7	logged	log	VERB
eblip-5624	48	8	at	at	ADP
eblip-5624	48	9	the	the	DET
eblip-5624	48	10	stetson	stetson	NOUN
eblip-5624	48	11	university	university	PROPN
eblip-5624	48	12	library	library	PROPN
eblip-5624	48	13	reference	reference	NOUN
eblip-5624	48	14	desk	desk	NOUN
eblip-5624	48	15	suggests	suggest	VERB
eblip-5624	48	16	that	that	SCONJ
eblip-5624	48	17	it	it	PRON
eblip-5624	48	18	is	be	AUX
eblip-5624	48	19	inefficient	inefficient	ADJ
eblip-5624	48	20	to	to	PART
eblip-5624	48	21	staff	staff	VERB
eblip-5624	48	22	the	the	DET
eblip-5624	48	23	desk	desk	NOUN
eblip-5624	48	24	with	with	ADP
eblip-5624	48	25	librarians	librarian	NOUN
eblip-5624	48	26	,	,	PUNCT
eblip-5624	48	27	given	give	VERB
eblip-5624	48	28	the	the	DET
eblip-5624	48	29	salary	salary	NOUN
eblip-5624	48	30	costs	cost	NOUN
eblip-5624	48	31	of	of	ADP
eblip-5624	48	32	such	such	DET
eblip-5624	48	33	a	a	DET
eblip-5624	48	34	staffing	staffing	NOUN
eblip-5624	48	35	model	model	NOUN
eblip-5624	48	36	and	and	CCONJ
eblip-5624	48	37	the	the	DET
eblip-5624	48	38	fact	fact	NOUN
eblip-5624	48	39	that	that	SCONJ
eblip-5624	48	40	librarian	librarian	PROPN
eblip-5624	48	41	’s	’s	PART
eblip-5624	48	42	skills	skill	NOUN
eblip-5624	48	43	may	may	AUX
eblip-5624	48	44	not	not	PART
eblip-5624	48	45	be	be	AUX
eblip-5624	48	46	required	require	VERB
eblip-5624	48	47	to	to	PART
eblip-5624	48	48	answer	answer	VERB
eblip-5624	48	49	most	most	ADJ
eblip-5624	48	50	of	of	ADP
eblip-5624	48	51	the	the	DET
eblip-5624	48	52	questions	question	NOUN
eblip-5624	48	53	posed	pose	VERB
eblip-5624	48	54	.	.	PUNCT
eblip-5624	49	1	since	since	SCONJ
eblip-5624	49	2	the	the	DET
eblip-5624	49	3	number	number	NOUN
eblip-5624	49	4	of	of	ADP
eblip-5624	49	5	questions	question	NOUN
eblip-5624	49	6	that	that	PRON
eblip-5624	49	7	need	need	VERB
eblip-5624	49	8	a	a	DET
eblip-5624	49	9	librarian	librarian	NOUN
eblip-5624	49	10	is	be	AUX
eblip-5624	49	11	so	so	ADV
eblip-5624	49	12	low	low	ADJ
eblip-5624	49	13	,	,	PUNCT
eblip-5624	49	14	ryan	ryan	PROPN
eblip-5624	49	15	suggests	suggest	VERB
eblip-5624	49	16	that	that	SCONJ
eblip-5624	49	17	alternative	alternative	ADJ
eblip-5624	49	18	staffing	staffing	NOUN
eblip-5624	49	19	and	and	CCONJ
eblip-5624	49	20	service	service	NOUN
eblip-5624	49	21	models	model	NOUN
eblip-5624	49	22	be	be	AUX
eblip-5624	49	23	considered	consider	VERB
eblip-5624	49	24	,	,	PUNCT
eblip-5624	49	25	so	so	SCONJ
eblip-5624	49	26	the	the	DET
eblip-5624	49	27	energies	energy	NOUN
eblip-5624	49	28	of	of	ADP
eblip-5624	49	29	librarians	librarian	NOUN
eblip-5624	49	30	could	could	AUX
eblip-5624	49	31	be	be	AUX
eblip-5624	49	32	more	more	ADV
eblip-5624	49	33	effectively	effectively	ADV
eblip-5624	49	34	employed	employ	VERB
eblip-5624	49	35	elsewhere	elsewhere	ADV
eblip-5624	49	36	in	in	ADP
eblip-5624	49	37	the	the	DET
eblip-5624	49	38	organization	organization	NOUN
eblip-5624	49	39	in	in	ADP
eblip-5624	49	40	areas	area	NOUN
eblip-5624	49	41	such	such	ADJ
eblip-5624	49	42	as	as	ADP
eblip-5624	49	43	information	information	NOUN
eblip-5624	49	44	literacy	literacy	NOUN
eblip-5624	49	45	instruction	instruction	NOUN
eblip-5624	49	46	and	and	CCONJ
eblip-5624	49	47	the	the	DET
eblip-5624	49	48	development	development	NOUN
eblip-5624	49	49	of	of	ADP
eblip-5624	49	50	enhanced	enhanced	ADJ
eblip-5624	49	51	web	web	NOUN
eblip-5624	49	52	services	service	NOUN
eblip-5624	49	53	.	.	PUNCT
eblip-5624	50	1	it	it	PRON
eblip-5624	50	2	is	be	AUX
eblip-5624	50	3	noted	note	VERB
eblip-5624	50	4	that	that	SCONJ
eblip-5624	50	5	any	any	DET
eblip-5624	50	6	reorganization	reorganization	NOUN
eblip-5624	50	7	of	of	ADP
eblip-5624	50	8	reference	reference	NOUN
eblip-5624	50	9	services	service	NOUN
eblip-5624	50	10	should	should	AUX
eblip-5624	50	11	be	be	AUX
eblip-5624	50	12	done	do	VERB
eblip-5624	50	13	in	in	ADP
eblip-5624	50	14	concert	concert	NOUN
eblip-5624	50	15	with	with	ADP
eblip-5624	50	16	user	user	NOUN
eblip-5624	50	17	surveys	survey	NOUN
eblip-5624	50	18	,	,	PUNCT
eblip-5624	50	19	consultation	consultation	NOUN
eblip-5624	50	20	with	with	ADP
eblip-5624	50	21	staff	staff	NOUN
eblip-5624	50	22	,	,	PUNCT
eblip-5624	50	23	and	and	CCONJ
eblip-5624	50	24	extensive	extensive	ADJ
eblip-5624	50	25	training	training	NOUN
eblip-5624	50	26	to	to	PART
eblip-5624	50	27	prepare	prepare	VERB
eblip-5624	50	28	staff	staff	NOUN
eblip-5624	50	29	for	for	ADP
eblip-5624	50	30	new	new	ADJ
eblip-5624	50	31	roles	role	NOUN
eblip-5624	50	32	.	.	PUNCT
eblip-5624	51	1	suggested	suggest	VERB
eblip-5624	51	2	areas	area	NOUN
eblip-5624	51	3	for	for	ADP
eblip-5624	51	4	further	further	ADJ
eblip-5624	51	5	research	research	NOUN
eblip-5624	51	6	identified	identify	VERB
eblip-5624	51	7	by	by	ADP
eblip-5624	51	8	the	the	DET
eblip-5624	51	9	researcher	researcher	NOUN
eblip-5624	51	10	include	include	VERB
eblip-5624	51	11	the	the	DET
eblip-5624	51	12	quality	quality	NOUN
eblip-5624	51	13	of	of	ADP
eblip-5624	51	14	reference	reference	NOUN
eblip-5624	51	15	transactions	transaction	NOUN
eblip-5624	51	16	in	in	ADP
eblip-5624	51	17	an	an	DET
eblip-5624	51	18	increasingly	increasingly	ADV
eblip-5624	51	19	online	online	ADJ
eblip-5624	51	20	environment	environment	NOUN
eblip-5624	51	21	.	.	PUNCT
eblip-5624	52	1	commentary	commentary	NOUN
eblip-5624	52	2	this	this	DET
eblip-5624	52	3	study	study	NOUN
eblip-5624	52	4	provides	provide	VERB
eblip-5624	52	5	a	a	DET
eblip-5624	52	6	fascinating	fascinating	ADJ
eblip-5624	52	7	look	look	NOUN
eblip-5624	52	8	at	at	ADP
eblip-5624	52	9	the	the	DET
eblip-5624	52	10	types	type	NOUN
eblip-5624	52	11	of	of	ADP
eblip-5624	52	12	questions	question	NOUN
eblip-5624	52	13	encountered	encounter	VERB
eblip-5624	52	14	by	by	ADP
eblip-5624	52	15	staff	staff	NOUN
eblip-5624	52	16	at	at	ADP
eblip-5624	52	17	an	an	DET
eblip-5624	52	18	academic	academic	ADJ
eblip-5624	52	19	reference	reference	NOUN
eblip-5624	52	20	desk	desk	NOUN
eblip-5624	52	21	.	.	PUNCT
eblip-5624	53	1	the	the	DET
eblip-5624	53	2	large	large	ADJ
eblip-5624	53	3	number	number	NOUN
eblip-5624	53	4	of	of	ADP
eblip-5624	53	5	questions	question	NOUN
eblip-5624	53	6	logged	log	VERB
eblip-5624	53	7	relating	relate	VERB
eblip-5624	53	8	to	to	ADP
eblip-5624	53	9	computer	computer	NOUN
eblip-5624	53	10	or	or	CCONJ
eblip-5624	53	11	copier	copier	NOUN
eblip-5624	53	12	problems	problem	NOUN
eblip-5624	53	13	will	will	AUX
eblip-5624	53	14	not	not	PART
eblip-5624	53	15	be	be	AUX
eblip-5624	53	16	surprising	surprising	ADJ
eblip-5624	53	17	to	to	ADP
eblip-5624	53	18	those	those	PRON
eblip-5624	53	19	currently	currently	ADV
eblip-5624	53	20	working	work	VERB
eblip-5624	53	21	in	in	ADP
eblip-5624	53	22	such	such	DET
eblip-5624	53	23	an	an	DET
eblip-5624	53	24	environment	environment	NOUN
eblip-5624	53	25	,	,	PUNCT
eblip-5624	53	26	but	but	CCONJ
eblip-5624	53	27	quantifying	quantify	VERB
eblip-5624	53	28	these	these	DET
eblip-5624	53	29	queries	query	NOUN
eblip-5624	53	30	perhaps	perhaps	ADV
eblip-5624	53	31	lends	lend	VERB
eblip-5624	53	32	more	more	ADJ
eblip-5624	53	33	weight	weight	NOUN
eblip-5624	53	34	to	to	ADP
eblip-5624	53	35	shared	share	VERB
eblip-5624	53	36	anecdotal	anecdotal	ADJ
eblip-5624	53	37	experiences	experience	NOUN
eblip-5624	53	38	.	.	PUNCT
eblip-5624	54	1	it	it	PRON
eblip-5624	54	2	would	would	AUX
eblip-5624	54	3	have	have	AUX
eblip-5624	54	4	been	be	AUX
eblip-5624	54	5	interesting	interesting	ADJ
eblip-5624	54	6	to	to	PART
eblip-5624	54	7	see	see	VERB
eblip-5624	54	8	if	if	SCONJ
eblip-5624	54	9	the	the	DET
eblip-5624	54	10	incidence	incidence	NOUN
eblip-5624	54	11	of	of	ADP
eblip-5624	54	12	such	such	ADJ
eblip-5624	54	13	questions	question	NOUN
eblip-5624	54	14	increased	increase	VERB
eblip-5624	54	15	in	in	ADP
eblip-5624	54	16	the	the	DET
eblip-5624	54	17	time	time	NOUN
eblip-5624	54	18	between	between	ADP
eblip-5624	54	19	the	the	DET
eblip-5624	54	20	first	first	ADJ
eblip-5624	54	21	round	round	NOUN
eblip-5624	54	22	of	of	ADP
eblip-5624	54	23	data	datum	NOUN
eblip-5624	54	24	collection	collection	NOUN
eblip-5624	54	25	in	in	ADP
eblip-5624	54	26	2002	2002	NUM
eblip-5624	54	27	-	-	SYM
eblip-5624	54	28	2003	2003	NUM
eblip-5624	54	29	and	and	CCONJ
eblip-5624	54	30	the	the	DET
eblip-5624	54	31	follow	follow	VERB
eblip-5624	54	32	-	-	PUNCT
eblip-5624	54	33	up	up	ADP
eblip-5624	54	34	collection	collection	NOUN
eblip-5624	54	35	periods	period	NOUN
eblip-5624	54	36	in	in	ADP
eblip-5624	54	37	2006	2006	NUM
eblip-5624	54	38	,	,	PUNCT
eblip-5624	54	39	or	or	CCONJ
eblip-5624	54	40	if	if	SCONJ
eblip-5624	54	41	the	the	DET
eblip-5624	54	42	types	type	NOUN
eblip-5624	54	43	of	of	ADP
eblip-5624	54	44	questions	question	NOUN
eblip-5624	54	45	and	and	CCONJ
eblip-5624	54	46	their	their	PRON
eblip-5624	54	47	frequencies	frequency	NOUN
eblip-5624	54	48	remained	remain	VERB
eblip-5624	54	49	stable	stable	ADJ
eblip-5624	54	50	.	.	PUNCT
eblip-5624	55	1	where	where	SCONJ
eblip-5624	55	2	ryan	ryan	PROPN
eblip-5624	55	3	departs	depart	VERB
eblip-5624	55	4	from	from	ADP
eblip-5624	55	5	previous	previous	ADJ
eblip-5624	55	6	discussions	discussion	NOUN
eblip-5624	55	7	around	around	ADP
eblip-5624	55	8	what	what	PRON
eblip-5624	55	9	should	should	AUX
eblip-5624	55	10	be	be	AUX
eblip-5624	55	11	done	do	VERB
eblip-5624	55	12	with	with	ADP
eblip-5624	55	13	the	the	DET
eblip-5624	55	14	reference	reference	NOUN
eblip-5624	55	15	desk	desk	NOUN
eblip-5624	55	16	in	in	ADP
eblip-5624	55	17	an	an	DET
eblip-5624	55	18	increasingly	increasingly	ADV
eblip-5624	55	19	digital	digital	ADJ
eblip-5624	55	20	environment	environment	NOUN
eblip-5624	55	21	is	be	AUX
eblip-5624	55	22	in	in	ADP
eblip-5624	55	23	her	her	PRON
eblip-5624	55	24	attempt	attempt	NOUN
eblip-5624	55	25	to	to	PART
eblip-5624	55	26	calculate	calculate	VERB
eblip-5624	55	27	staffing	staffing	NOUN
eblip-5624	55	28	costs	cost	NOUN
eblip-5624	55	29	per	per	ADP
eblip-5624	55	30	transaction	transaction	NOUN
eblip-5624	55	31	as	as	ADP
eblip-5624	55	32	evidence	evidence	NOUN
eblip-5624	55	33	for	for	ADP
eblip-5624	55	34	the	the	DET
eblip-5624	55	35	need	need	NOUN
eblip-5624	55	36	to	to	PART
eblip-5624	55	37	change	change	VERB
eblip-5624	55	38	an	an	DET
eblip-5624	55	39	organization	organization	NOUN
eblip-5624	55	40	’s	’s	PART
eblip-5624	55	41	existing	exist	VERB
eblip-5624	55	42	staffing	staffing	NOUN
eblip-5624	55	43	model	model	NOUN
eblip-5624	55	44	.	.	PUNCT
eblip-5624	56	1	what	what	PRON
eblip-5624	56	2	is	be	AUX
eblip-5624	56	3	not	not	PART
eblip-5624	56	4	clear	clear	ADJ
eblip-5624	56	5	in	in	ADP
eblip-5624	56	6	the	the	DET
eblip-5624	56	7	study	study	NOUN
eblip-5624	56	8	,	,	PUNCT
eblip-5624	56	9	however	however	ADV
eblip-5624	56	10	,	,	PUNCT
eblip-5624	56	11	is	be	AUX
eblip-5624	56	12	how	how	SCONJ
eblip-5624	56	13	representative	representative	ADJ
eblip-5624	56	14	stetson	stetson	NOUN
eblip-5624	56	15	’s	’s	PART
eblip-5624	56	16	practice	practice	NOUN
eblip-5624	56	17	of	of	ADP
eblip-5624	56	18	staffing	staff	VERB
eblip-5624	56	19	a	a	DET
eblip-5624	56	20	reference	reference	NOUN
eblip-5624	56	21	desk	desk	NOUN
eblip-5624	56	22	solely	solely	ADV
eblip-5624	56	23	with	with	ADP
eblip-5624	56	24	librarians	librarian	NOUN
eblip-5624	56	25	actually	actually	ADV
eblip-5624	56	26	is	be	AUX
eblip-5624	56	27	.	.	PUNCT
eblip-5624	57	1	many	many	ADJ
eblip-5624	57	2	academic	academic	ADJ
eblip-5624	57	3	libraries	library	NOUN
eblip-5624	57	4	are	be	AUX
eblip-5624	57	5	already	already	ADV
eblip-5624	57	6	employing	employ	VERB
eblip-5624	57	7	a	a	DET
eblip-5624	57	8	mix	mix	NOUN
eblip-5624	57	9	of	of	ADP
eblip-5624	57	10	librarians	librarian	NOUN
eblip-5624	57	11	,	,	PUNCT
eblip-5624	57	12	paraprofessionals	paraprofessional	NOUN
eblip-5624	57	13	and	and	CCONJ
eblip-5624	57	14	students	student	NOUN
eblip-5624	57	15	in	in	ADP
eblip-5624	57	16	their	their	PRON
eblip-5624	57	17	delivery	delivery	NOUN
eblip-5624	57	18	of	of	ADP
eblip-5624	57	19	reference	reference	NOUN
eblip-5624	57	20	services	service	NOUN
eblip-5624	57	21	.	.	PUNCT
eblip-5624	58	1	banks	bank	NOUN
eblip-5624	58	2	and	and	CCONJ
eblip-5624	58	3	pracht	pracht	NOUN
eblip-5624	58	4	recently	recently	ADV
eblip-5624	58	5	surveyed	survey	VERB
eblip-5624	58	6	a	a	DET
eblip-5624	58	7	random	random	ADJ
eblip-5624	58	8	sample	sample	NOUN
eblip-5624	58	9	of	of	ADP
eblip-5624	58	10	191	191	NUM
eblip-5624	58	11	midsize	midsize	NOUN
eblip-5624	58	12	american	american	ADJ
eblip-5624	58	13	academic	academic	ADJ
eblip-5624	58	14	libraries	library	NOUN
eblip-5624	58	15	about	about	ADP
eblip-5624	58	16	their	their	PRON
eblip-5624	58	17	reference	reference	NOUN
eblip-5624	58	18	desk	desk	NOUN
eblip-5624	58	19	staffing	staffing	NOUN
eblip-5624	58	20	model	model	NOUN
eblip-5624	58	21	.	.	PUNCT
eblip-5624	59	1	sixty	sixty	NUM
eblip-5624	59	2	percent	percent	NOUN
eblip-5624	59	3	of	of	ADP
eblip-5624	59	4	the	the	DET
eblip-5624	59	5	librarians	librarian	NOUN
eblip-5624	59	6	’	'	PUNCT
eblip-5624	59	7	who	who	PRON
eblip-5624	59	8	responded	respond	VERB
eblip-5624	59	9	indicated	indicate	VERB
eblip-5624	59	10	that	that	SCONJ
eblip-5624	59	11	staff	staff	NOUN
eblip-5624	59	12	who	who	PRON
eblip-5624	59	13	do	do	AUX
eblip-5624	59	14	not	not	PART
eblip-5624	59	15	hold	hold	VERB
eblip-5624	59	16	a	a	DET
eblip-5624	59	17	mlis	mlis	NOUN
eblip-5624	59	18	were	be	AUX
eblip-5624	59	19	working	work	VERB
eblip-5624	59	20	at	at	ADP
eblip-5624	59	21	their	their	PRON
eblip-5624	59	22	reference	reference	NOUN
eblip-5624	59	23	desk	desk	NOUN
eblip-5624	59	24	(	(	PUNCT
eblip-5624	59	25	54	54	NUM
eblip-5624	59	26	)	)	PUNCT
eblip-5624	59	27	.	.	PUNCT
eblip-5624	60	1	reasons	reason	NOUN
eblip-5624	60	2	given	give	VERB
eblip-5624	60	3	for	for	ADP
eblip-5624	60	4	the	the	DET
eblip-5624	60	5	use	use	NOUN
eblip-5624	60	6	of	of	ADP
eblip-5624	60	7	paraprofessionals	paraprofessional	NOUN
eblip-5624	60	8	and	and	CCONJ
eblip-5624	60	9	students	student	NOUN
eblip-5624	60	10	to	to	PART
eblip-5624	60	11	cover	cover	VERB
eblip-5624	60	12	reference	reference	NOUN
eblip-5624	60	13	services	service	NOUN
eblip-5624	60	14	in	in	ADP
eblip-5624	60	15	the	the	DET
eblip-5624	60	16	study	study	NOUN
eblip-5624	60	17	by	by	ADP
eblip-5624	60	18	banks	bank	NOUN
eblip-5624	60	19	and	and	CCONJ
eblip-5624	60	20	pracht	pracht	NOUN
eblip-5624	60	21	include	include	VERB
eblip-5624	60	22	reduced	reduce	VERB
eblip-5624	60	23	staffing	staffing	NOUN
eblip-5624	60	24	costs	cost	NOUN
eblip-5624	60	25	and	and	CCONJ
eblip-5624	60	26	freeing	free	VERB
eblip-5624	60	27	librarians	librarian	NOUN
eblip-5624	60	28	for	for	ADP
eblip-5624	60	29	other	other	ADJ
eblip-5624	60	30	activities	activity	NOUN
eblip-5624	60	31	(	(	PUNCT
eblip-5624	60	32	56	56	NUM
eblip-5624	60	33	)	)	PUNCT
eblip-5624	60	34	.	.	PUNCT
eblip-5624	61	1	both	both	PRON
eblip-5624	61	2	of	of	ADP
eblip-5624	61	3	these	these	DET
eblip-5624	61	4	arguments	argument	NOUN
eblip-5624	61	5	figure	figure	VERB
eblip-5624	61	6	prominently	prominently	ADV
eblip-5624	61	7	in	in	ADP
eblip-5624	61	8	this	this	DET
eblip-5624	61	9	article	article	NOUN
eblip-5624	61	10	as	as	SCONJ
eblip-5624	61	11	it	it	PRON
eblip-5624	61	12	attempts	attempt	VERB
eblip-5624	61	13	to	to	PART
eblip-5624	61	14	justify	justify	VERB
eblip-5624	61	15	a	a	DET
eblip-5624	61	16	staffing	staffing	NOUN
eblip-5624	61	17	shift	shift	NOUN
eblip-5624	61	18	at	at	ADP
eblip-5624	61	19	an	an	DET
eblip-5624	61	20	academic	academic	ADJ
eblip-5624	61	21	library	library	NOUN
eblip-5624	61	22	reference	reference	NOUN
eblip-5624	61	23	desk	desk	NOUN
eblip-5624	61	24	by	by	ADP
eblip-5624	61	25	tying	tie	VERB
eblip-5624	61	26	staffing	staffing	NOUN
eblip-5624	61	27	costs	cost	NOUN
eblip-5624	61	28	to	to	ADP
eblip-5624	61	29	the	the	DET
eblip-5624	61	30	evidence	evidence	NOUN
eblip-5624	61	31	based	base	VERB
eblip-5624	61	32	library	library	NOUN
eblip-5624	61	33	and	and	CCONJ
eblip-5624	61	34	information	information	NOUN
eblip-5624	61	35	practice	practice	NOUN
eblip-5624	61	36	2009	2009	NUM
eblip-5624	61	37	,	,	PUNCT
eblip-5624	61	38	4:2	4:2	NUM
eblip-5624	61	39	146	146	NUM
eblip-5624	61	40	types	type	NOUN
eblip-5624	61	41	of	of	ADP
eblip-5624	61	42	questions	question	NOUN
eblip-5624	61	43	library	library	NOUN
eblip-5624	61	44	patrons	patron	NOUN
eblip-5624	61	45	are	be	AUX
eblip-5624	61	46	asking	ask	VERB
eblip-5624	61	47	.	.	PUNCT
eblip-5624	62	1	the	the	DET
eblip-5624	62	2	sheer	sheer	ADJ
eblip-5624	62	3	volume	volume	NOUN
eblip-5624	62	4	of	of	ADP
eblip-5624	62	5	directional	directional	ADJ
eblip-5624	62	6	and	and	CCONJ
eblip-5624	62	7	technical	technical	ADJ
eblip-5624	62	8	questions	question	NOUN
eblip-5624	62	9	logged	log	VERB
eblip-5624	62	10	at	at	ADP
eblip-5624	62	11	stetson	stetson	NOUN
eblip-5624	62	12	not	not	PART
eblip-5624	62	13	specific	specific	ADJ
eblip-5624	62	14	to	to	ADP
eblip-5624	62	15	the	the	DET
eblip-5624	62	16	library	library	NOUN
eblip-5624	62	17	is	be	AUX
eblip-5624	62	18	daunting	daunt	VERB
eblip-5624	62	19	,	,	PUNCT
eblip-5624	62	20	and	and	CCONJ
eblip-5624	62	21	the	the	DET
eblip-5624	62	22	message	message	NOUN
eblip-5624	62	23	is	be	AUX
eblip-5624	62	24	clear	clear	ADJ
eblip-5624	62	25	that	that	SCONJ
eblip-5624	62	26	a	a	DET
eblip-5624	62	27	librarian	librarian	NOUN
eblip-5624	62	28	performing	perform	VERB
eblip-5624	62	29	mundane	mundane	ADJ
eblip-5624	62	30	tasks	task	NOUN
eblip-5624	62	31	like	like	ADP
eblip-5624	62	32	fixing	fix	VERB
eblip-5624	62	33	printer	printer	NOUN
eblip-5624	62	34	jams	jam	NOUN
eblip-5624	62	35	costs	cost	VERB
eblip-5624	62	36	the	the	DET
eblip-5624	62	37	institution	institution	NOUN
eblip-5624	62	38	as	as	ADV
eblip-5624	62	39	much	much	ADV
eblip-5624	62	40	in	in	ADP
eblip-5624	62	41	salary	salary	NOUN
eblip-5624	62	42	costs	cost	NOUN
eblip-5624	62	43	as	as	ADP
eblip-5624	62	44	answering	answer	VERB
eblip-5624	62	45	database	database	NOUN
eblip-5624	62	46	search	search	NOUN
eblip-5624	62	47	questions	question	NOUN
eblip-5624	62	48	.	.	PUNCT
eblip-5624	63	1	however	however	ADV
eblip-5624	63	2	,	,	PUNCT
eblip-5624	63	3	the	the	DET
eblip-5624	63	4	process	process	NOUN
eblip-5624	63	5	of	of	ADP
eblip-5624	63	6	classification	classification	NOUN
eblip-5624	63	7	employed	employ	VERB
eblip-5624	63	8	by	by	ADP
eblip-5624	63	9	the	the	DET
eblip-5624	63	10	author	author	NOUN
eblip-5624	63	11	accentuates	accentuate	VERB
eblip-5624	63	12	the	the	DET
eblip-5624	63	13	impression	impression	NOUN
eblip-5624	63	14	of	of	ADP
eblip-5624	63	15	reference	reference	NOUN
eblip-5624	63	16	staff	staff	NOUN
eblip-5624	63	17	functioning	function	VERB
eblip-5624	63	18	largely	largely	ADV
eblip-5624	63	19	as	as	ADP
eblip-5624	63	20	tech	tech	NOUN
eblip-5624	63	21	support	support	NOUN
eblip-5624	63	22	by	by	ADP
eblip-5624	63	23	parsing	parse	VERB
eblip-5624	63	24	reference	reference	NOUN
eblip-5624	63	25	questions	question	NOUN
eblip-5624	63	26	into	into	ADP
eblip-5624	63	27	ever	ever	ADV
eblip-5624	63	28	finer	fine	ADJ
eblip-5624	63	29	subcategories	subcategorie	NOUN
eblip-5624	63	30	while	while	SCONJ
eblip-5624	63	31	technology	technology	NOUN
eblip-5624	63	32	and	and	CCONJ
eblip-5624	63	33	directional	directional	ADJ
eblip-5624	63	34	questions	question	NOUN
eblip-5624	63	35	remain	remain	VERB
eblip-5624	63	36	largely	largely	ADV
eblip-5624	63	37	unpacked	unpacked	ADJ
eblip-5624	63	38	.	.	PUNCT
eblip-5624	64	1	for	for	ADP
eblip-5624	64	2	example	example	NOUN
eblip-5624	64	3	,	,	PUNCT
eblip-5624	64	4	the	the	DET
eblip-5624	64	5	label	label	NOUN
eblip-5624	64	6	of	of	ADP
eblip-5624	64	7	research	research	NOUN
eblip-5624	64	8	is	be	AUX
eblip-5624	64	9	essentially	essentially	ADV
eblip-5624	64	10	a	a	DET
eblip-5624	64	11	catch	catch	NOUN
eblip-5624	64	12	-	-	PUNCT
eblip-5624	64	13	all	all	PRON
eblip-5624	64	14	for	for	ADP
eblip-5624	64	15	questions	question	NOUN
eblip-5624	64	16	that	that	PRON
eblip-5624	64	17	do	do	AUX
eblip-5624	64	18	not	not	PART
eblip-5624	64	19	cleanly	cleanly	ADV
eblip-5624	64	20	fit	fit	VERB
eblip-5624	64	21	into	into	ADP
eblip-5624	64	22	the	the	DET
eblip-5624	64	23	seven	seven	NUM
eblip-5624	64	24	other	other	ADJ
eblip-5624	64	25	categories	category	NOUN
eblip-5624	64	26	available	available	ADJ
eblip-5624	64	27	.	.	PUNCT
eblip-5624	65	1	at	at	ADP
eblip-5624	65	2	times	time	NOUN
eblip-5624	65	3	,	,	PUNCT
eblip-5624	65	4	the	the	DET
eblip-5624	65	5	number	number	NOUN
eblip-5624	65	6	of	of	ADP
eblip-5624	65	7	subcategories	subcategorie	NOUN
eblip-5624	65	8	seems	seem	VERB
eblip-5624	65	9	excessive	excessive	ADJ
eblip-5624	65	10	–	–	PUNCT
eblip-5624	65	11	for	for	ADP
eblip-5624	65	12	example	example	NOUN
eblip-5624	65	13	,	,	PUNCT
eblip-5624	65	14	having	have	VERB
eblip-5624	65	15	a	a	DET
eblip-5624	65	16	separate	separate	ADJ
eblip-5624	65	17	category	category	NOUN
eblip-5624	65	18	for	for	ADP
eblip-5624	65	19	serials	serial	NOUN
eblip-5624	65	20	solutions	solution	NOUN
eblip-5624	65	21	isolates	isolate	VERB
eblip-5624	65	22	full	full	ADJ
eblip-5624	65	23	text	text	NOUN
eblip-5624	65	24	retrieval	retrieval	NOUN
eblip-5624	65	25	or	or	CCONJ
eblip-5624	65	26	known	know	VERB
eblip-5624	65	27	journal	journal	NOUN
eblip-5624	65	28	searching	search	VERB
eblip-5624	65	29	from	from	ADP
eblip-5624	65	30	database	database	NOUN
eblip-5624	65	31	help	help	NOUN
eblip-5624	65	32	or	or	CCONJ
eblip-5624	65	33	catalogue	catalogue	NOUN
eblip-5624	65	34	search	search	NOUN
eblip-5624	65	35	when	when	SCONJ
eblip-5624	65	36	the	the	DET
eblip-5624	65	37	serials	serial	NOUN
eblip-5624	65	38	solutions	solution	NOUN
eblip-5624	65	39	tool	tool	NOUN
eblip-5624	65	40	is	be	AUX
eblip-5624	65	41	linked	link	VERB
eblip-5624	65	42	with	with	ADP
eblip-5624	65	43	both	both	DET
eblip-5624	65	44	resources	resource	NOUN
eblip-5624	65	45	.	.	PUNCT
eblip-5624	66	1	the	the	DET
eblip-5624	66	2	distinction	distinction	NOUN
eblip-5624	66	3	between	between	ADP
eblip-5624	66	4	database	database	NOUN
eblip-5624	66	5	searching	searching	NOUN
eblip-5624	66	6	and	and	CCONJ
eblip-5624	66	7	research	research	NOUN
eblip-5624	66	8	is	be	AUX
eblip-5624	66	9	also	also	ADV
eblip-5624	66	10	a	a	DET
eblip-5624	66	11	fine	fine	ADJ
eblip-5624	66	12	one	one	NOUN
eblip-5624	66	13	,	,	PUNCT
eblip-5624	66	14	as	as	SCONJ
eblip-5624	66	15	both	both	PRON
eblip-5624	66	16	require	require	VERB
eblip-5624	66	17	the	the	DET
eblip-5624	66	18	development	development	NOUN
eblip-5624	66	19	of	of	ADP
eblip-5624	66	20	complex	complex	ADJ
eblip-5624	66	21	search	search	NOUN
eblip-5624	66	22	strategies	strategy	NOUN
eblip-5624	66	23	.	.	PUNCT
eblip-5624	67	1	it	it	PRON
eblip-5624	67	2	is	be	AUX
eblip-5624	67	3	also	also	ADV
eblip-5624	67	4	not	not	PART
eblip-5624	67	5	clear	clear	ADJ
eblip-5624	67	6	if	if	SCONJ
eblip-5624	67	7	a	a	DET
eblip-5624	67	8	transaction	transaction	NOUN
eblip-5624	67	9	that	that	PRON
eblip-5624	67	10	crosses	cross	VERB
eblip-5624	67	11	several	several	ADJ
eblip-5624	67	12	of	of	ADP
eblip-5624	67	13	these	these	DET
eblip-5624	67	14	categories	category	NOUN
eblip-5624	67	15	is	be	AUX
eblip-5624	67	16	automatically	automatically	ADV
eblip-5624	67	17	assigned	assign	VERB
eblip-5624	67	18	to	to	ADP
eblip-5624	67	19	research	research	NOUN
eblip-5624	67	20	or	or	CCONJ
eblip-5624	67	21	if	if	SCONJ
eblip-5624	67	22	each	each	DET
eblip-5624	67	23	part	part	NOUN
eblip-5624	67	24	of	of	ADP
eblip-5624	67	25	the	the	DET
eblip-5624	67	26	transaction	transaction	NOUN
eblip-5624	67	27	is	be	AUX
eblip-5624	67	28	isolated	isolate	VERB
eblip-5624	67	29	into	into	ADP
eblip-5624	67	30	separate	separate	ADJ
eblip-5624	67	31	categories	category	NOUN
eblip-5624	67	32	.	.	PUNCT
eblip-5624	68	1	the	the	DET
eblip-5624	68	2	isolation	isolation	NOUN
eblip-5624	68	3	of	of	ADP
eblip-5624	68	4	research	research	NOUN
eblip-5624	68	5	questions	question	NOUN
eblip-5624	68	6	in	in	ADP
eblip-5624	68	7	this	this	DET
eblip-5624	68	8	manner	manner	NOUN
eblip-5624	68	9	is	be	AUX
eblip-5624	68	10	particularly	particularly	ADV
eblip-5624	68	11	significant	significant	ADJ
eblip-5624	68	12	as	as	SCONJ
eblip-5624	68	13	this	this	PRON
eblip-5624	68	14	is	be	AUX
eblip-5624	68	15	the	the	DET
eblip-5624	68	16	only	only	ADJ
eblip-5624	68	17	category	category	NOUN
eblip-5624	68	18	ryan	ryan	PROPN
eblip-5624	68	19	assigns	assign	NOUN
eblip-5624	68	20	to	to	ADP
eblip-5624	68	21	librarians	librarians	PROPN
eblip-5624	68	22	.	.	PUNCT
eblip-5624	69	1	ryan	ryan	PROPN
eblip-5624	69	2	acknowledges	acknowledge	VERB
eblip-5624	69	3	that	that	SCONJ
eblip-5624	69	4	this	this	DET
eblip-5624	69	5	process	process	NOUN
eblip-5624	69	6	of	of	ADP
eblip-5624	69	7	categorization	categorization	NOUN
eblip-5624	69	8	may	may	AUX
eblip-5624	69	9	be	be	AUX
eblip-5624	69	10	subjective	subjective	ADJ
eblip-5624	69	11	,	,	PUNCT
eblip-5624	69	12	but	but	CCONJ
eblip-5624	69	13	greater	great	ADJ
eblip-5624	69	14	discussion	discussion	NOUN
eblip-5624	69	15	of	of	ADP
eblip-5624	69	16	the	the	DET
eblip-5624	69	17	reasoning	reasoning	NOUN
eblip-5624	69	18	behind	behind	ADP
eblip-5624	69	19	this	this	DET
eblip-5624	69	20	home	home	NOUN
eblip-5624	69	21	-	-	PUNCT
eblip-5624	69	22	grown	grow	VERB
eblip-5624	69	23	classification	classification	NOUN
eblip-5624	69	24	scheme	scheme	NOUN
eblip-5624	69	25	would	would	AUX
eblip-5624	69	26	have	have	AUX
eblip-5624	69	27	been	be	AUX
eblip-5624	69	28	welcome	welcome	ADJ
eblip-5624	69	29	given	give	VERB
eblip-5624	69	30	the	the	DET
eblip-5624	69	31	importance	importance	NOUN
eblip-5624	69	32	of	of	ADP
eblip-5624	69	33	these	these	DET
eblip-5624	69	34	categories	category	NOUN
eblip-5624	69	35	in	in	ADP
eblip-5624	69	36	later	later	ADJ
eblip-5624	69	37	discussions	discussion	NOUN
eblip-5624	69	38	of	of	ADP
eblip-5624	69	39	proposed	propose	VERB
eblip-5624	69	40	staffing	staffing	NOUN
eblip-5624	69	41	complements	complement	NOUN
eblip-5624	69	42	.	.	PUNCT
eblip-5624	70	1	linking	link	VERB
eblip-5624	70	2	a	a	DET
eblip-5624	70	3	question	question	NOUN
eblip-5624	70	4	’s	’s	PART
eblip-5624	70	5	complexity	complexity	NOUN
eblip-5624	70	6	with	with	ADP
eblip-5624	70	7	the	the	DET
eblip-5624	70	8	number	number	NOUN
eblip-5624	70	9	of	of	ADP
eblip-5624	70	10	sources	source	NOUN
eblip-5624	70	11	used	use	VERB
eblip-5624	70	12	to	to	PART
eblip-5624	70	13	answer	answer	VERB
eblip-5624	70	14	it	it	PRON
eblip-5624	70	15	also	also	ADV
eblip-5624	70	16	fails	fail	VERB
eblip-5624	70	17	to	to	PART
eblip-5624	70	18	account	account	VERB
eblip-5624	70	19	for	for	ADP
eblip-5624	70	20	the	the	DET
eblip-5624	70	21	time	time	NOUN
eblip-5624	70	22	,	,	PUNCT
eblip-5624	70	23	skill	skill	NOUN
eblip-5624	70	24	,	,	PUNCT
eblip-5624	70	25	and	and	CCONJ
eblip-5624	70	26	effort	effort	NOUN
eblip-5624	70	27	it	it	PRON
eblip-5624	70	28	can	can	AUX
eblip-5624	70	29	sometimes	sometimes	ADV
eblip-5624	70	30	take	take	VERB
eblip-5624	70	31	a	a	DET
eblip-5624	70	32	librarian	librarian	NOUN
eblip-5624	70	33	to	to	PART
eblip-5624	70	34	walk	walk	VERB
eblip-5624	70	35	a	a	DET
eblip-5624	70	36	user	user	NOUN
eblip-5624	70	37	through	through	ADP
eblip-5624	70	38	a	a	DET
eblip-5624	70	39	single	single	ADJ
eblip-5624	70	40	source	source	NOUN
eblip-5624	70	41	.	.	PUNCT
eblip-5624	71	1	when	when	SCONJ
eblip-5624	71	2	it	it	PRON
eblip-5624	71	3	comes	come	VERB
eblip-5624	71	4	to	to	ADP
eblip-5624	71	5	questions	question	NOUN
eblip-5624	71	6	of	of	ADP
eblip-5624	71	7	cost	cost	NOUN
eblip-5624	71	8	,	,	PUNCT
eblip-5624	71	9	time	time	NOUN
eblip-5624	71	10	seems	seem	VERB
eblip-5624	71	11	to	to	PART
eblip-5624	71	12	be	be	AUX
eblip-5624	71	13	an	an	DET
eblip-5624	71	14	important	important	ADJ
eblip-5624	71	15	variable	variable	NOUN
eblip-5624	71	16	that	that	PRON
eblip-5624	71	17	is	be	AUX
eblip-5624	71	18	missing	miss	VERB
eblip-5624	71	19	in	in	ADP
eblip-5624	71	20	this	this	DET
eblip-5624	71	21	discussion	discussion	NOUN
eblip-5624	71	22	.	.	PUNCT
eblip-5624	72	1	while	while	SCONJ
eblip-5624	72	2	ryan	ryan	PROPN
eblip-5624	72	3	could	could	AUX
eblip-5624	72	4	refer	refer	VERB
eblip-5624	72	5	to	to	ADP
eblip-5624	72	6	the	the	DET
eblip-5624	72	7	data	datum	NOUN
eblip-5624	72	8	to	to	PART
eblip-5624	72	9	find	find	VERB
eblip-5624	72	10	out	out	ADP
eblip-5624	72	11	exactly	exactly	ADV
eblip-5624	72	12	what	what	PRON
eblip-5624	72	13	sources	source	NOUN
eblip-5624	72	14	were	be	AUX
eblip-5624	72	15	used	use	VERB
eblip-5624	72	16	,	,	PUNCT
eblip-5624	72	17	she	she	PRON
eblip-5624	72	18	could	could	AUX
eblip-5624	72	19	only	only	ADV
eblip-5624	72	20	estimate	estimate	VERB
eblip-5624	72	21	the	the	DET
eblip-5624	72	22	time	time	NOUN
eblip-5624	72	23	involved	involve	VERB
eblip-5624	72	24	with	with	ADP
eblip-5624	72	25	each	each	DET
eblip-5624	72	26	transaction	transaction	NOUN
eblip-5624	72	27	based	base	VERB
eblip-5624	72	28	on	on	ADP
eblip-5624	72	29	her	her	PRON
eblip-5624	72	30	own	own	ADJ
eblip-5624	72	31	experiences	experience	NOUN
eblip-5624	72	32	.	.	PUNCT
eblip-5624	73	1	ryan	ryan	PROPN
eblip-5624	73	2	’s	’s	PART
eblip-5624	73	3	use	use	NOUN
eblip-5624	73	4	of	of	ADP
eblip-5624	73	5	data	datum	NOUN
eblip-5624	73	6	that	that	PRON
eblip-5624	73	7	was	be	AUX
eblip-5624	73	8	originally	originally	ADV
eblip-5624	73	9	collected	collect	VERB
eblip-5624	73	10	for	for	ADP
eblip-5624	73	11	another	another	DET
eblip-5624	73	12	purpose	purpose	NOUN
eblip-5624	73	13	(	(	PUNCT
eblip-5624	73	14	to	to	PART
eblip-5624	73	15	see	see	VERB
eblip-5624	73	16	how	how	SCONJ
eblip-5624	73	17	often	often	ADV
eblip-5624	73	18	librarians	librarian	NOUN
eblip-5624	73	19	were	be	AUX
eblip-5624	73	20	turning	turn	VERB
eblip-5624	73	21	to	to	ADP
eblip-5624	73	22	electronic	electronic	ADJ
eblip-5624	73	23	sources	source	NOUN
eblip-5624	73	24	over	over	ADP
eblip-5624	73	25	print	print	NOUN
eblip-5624	73	26	in	in	ADP
eblip-5624	73	27	answering	answer	VERB
eblip-5624	73	28	reference	reference	NOUN
eblip-5624	73	29	questions	question	NOUN
eblip-5624	73	30	)	)	PUNCT
eblip-5624	73	31	means	mean	VERB
eblip-5624	73	32	that	that	SCONJ
eblip-5624	73	33	she	she	PRON
eblip-5624	73	34	is	be	AUX
eblip-5624	73	35	limited	limit	VERB
eblip-5624	73	36	from	from	ADP
eblip-5624	73	37	the	the	DET
eblip-5624	73	38	outset	outset	NOUN
eblip-5624	73	39	in	in	ADP
eblip-5624	73	40	the	the	DET
eblip-5624	73	41	conclusions	conclusion	NOUN
eblip-5624	73	42	she	she	PRON
eblip-5624	73	43	can	can	AUX
eblip-5624	73	44	draw	draw	VERB
eblip-5624	73	45	,	,	PUNCT
eblip-5624	73	46	as	as	SCONJ
eblip-5624	73	47	she	she	PRON
eblip-5624	73	48	has	have	VERB
eblip-5624	73	49	to	to	PART
eblip-5624	73	50	build	build	VERB
eblip-5624	73	51	a	a	DET
eblip-5624	73	52	methodology	methodology	NOUN
eblip-5624	73	53	on	on	ADP
eblip-5624	73	54	someone	someone	PRON
eblip-5624	73	55	else	else	ADV
eblip-5624	73	56	’s	’s	PART
eblip-5624	73	57	foundation	foundation	NOUN
eblip-5624	73	58	.	.	PUNCT
eblip-5624	74	1	even	even	ADV
eblip-5624	74	2	more	more	ADV
eblip-5624	74	3	troubling	troubling	ADJ
eblip-5624	74	4	is	be	AUX
eblip-5624	74	5	the	the	DET
eblip-5624	74	6	lack	lack	NOUN
eblip-5624	74	7	of	of	ADP
eblip-5624	74	8	clarity	clarity	NOUN
eblip-5624	74	9	around	around	ADP
eblip-5624	74	10	how	how	SCONJ
eblip-5624	74	11	decisions	decision	NOUN
eblip-5624	74	12	were	be	AUX
eblip-5624	74	13	made	make	VERB
eblip-5624	74	14	about	about	ADP
eblip-5624	74	15	the	the	DET
eblip-5624	74	16	staffing	staffing	NOUN
eblip-5624	74	17	needs	need	VERB
eblip-5624	74	18	assigned	assign	VERB
eblip-5624	74	19	to	to	ADP
eblip-5624	74	20	each	each	DET
eblip-5624	74	21	question	question	NOUN
eblip-5624	74	22	category	category	NOUN
eblip-5624	74	23	.	.	PUNCT
eblip-5624	75	1	ryan	ryan	PROPN
eblip-5624	75	2	writes	write	VERB
eblip-5624	75	3	,	,	PUNCT
eblip-5624	75	4	“	"	PUNCT
eblip-5624	75	5	although	although	SCONJ
eblip-5624	75	6	it	it	PRON
eblip-5624	75	7	can	can	AUX
eblip-5624	75	8	be	be	AUX
eblip-5624	75	9	difficult	difficult	ADJ
eblip-5624	75	10	and	and	CCONJ
eblip-5624	75	11	subjective	subjective	ADJ
eblip-5624	75	12	to	to	PART
eblip-5624	75	13	determine	determine	VERB
eblip-5624	75	14	exactly	exactly	ADV
eblip-5624	75	15	which	which	DET
eblip-5624	75	16	reference	reference	NOUN
eblip-5624	75	17	transactions	transaction	NOUN
eblip-5624	75	18	require	require	VERB
eblip-5624	75	19	the	the	DET
eblip-5624	75	20	skills	skill	NOUN
eblip-5624	75	21	of	of	ADP
eblip-5624	75	22	a	a	DET
eblip-5624	75	23	librarian	librarian	NOUN
eblip-5624	75	24	,	,	PUNCT
eblip-5624	75	25	more	more	ADV
eblip-5624	75	26	easily	easily	ADV
eblip-5624	75	27	addressed	address	VERB
eblip-5624	75	28	are	be	AUX
eblip-5624	75	29	those	those	DET
eblip-5624	75	30	questions	question	NOUN
eblip-5624	75	31	that	that	PRON
eblip-5624	75	32	do	do	AUX
eblip-5624	75	33	not	not	PART
eblip-5624	75	34	need	need	VERB
eblip-5624	75	35	a	a	DET
eblip-5624	75	36	librarian	librarian	NOUN
eblip-5624	75	37	”	"	PUNCT
eblip-5624	75	38	(	(	PUNCT
eblip-5624	75	39	395	395	NUM
eblip-5624	75	40	)	)	PUNCT
eblip-5624	75	41	.	.	PUNCT
eblip-5624	76	1	in	in	ADP
eblip-5624	76	2	ryan	ryan	PROPN
eblip-5624	76	3	’s	’s	PART
eblip-5624	76	4	estimation	estimation	NOUN
eblip-5624	76	5	,	,	PUNCT
eblip-5624	76	6	most	most	ADJ
eblip-5624	76	7	questions	question	NOUN
eblip-5624	76	8	do	do	AUX
eblip-5624	76	9	not	not	PART
eblip-5624	76	10	need	need	VERB
eblip-5624	76	11	a	a	DET
eblip-5624	76	12	librarian	librarian	NOUN
eblip-5624	76	13	,	,	PUNCT
eblip-5624	76	14	leading	lead	VERB
eblip-5624	76	15	to	to	ADP
eblip-5624	76	16	the	the	DET
eblip-5624	76	17	reader	reader	NOUN
eblip-5624	76	18	to	to	ADP
eblip-5624	76	19	at	at	ADP
eblip-5624	76	20	times	time	NOUN
eblip-5624	76	21	question	question	NOUN
eblip-5624	76	22	what	what	PRON
eblip-5624	76	23	the	the	DET
eblip-5624	76	24	value	value	NOUN
eblip-5624	76	25	of	of	ADP
eblip-5624	76	26	an	an	DET
eblip-5624	76	27	mlis	mlis	NOUN
eblip-5624	76	28	is	be	AUX
eblip-5624	76	29	in	in	ADP
eblip-5624	76	30	the	the	DET
eblip-5624	76	31	first	first	ADJ
eblip-5624	76	32	place	place	NOUN
eblip-5624	76	33	if	if	SCONJ
eblip-5624	76	34	,	,	PUNCT
eblip-5624	76	35	as	as	SCONJ
eblip-5624	76	36	ryan	ryan	PROPN
eblip-5624	76	37	suggests	suggest	VERB
eblip-5624	76	38	,	,	PUNCT
eblip-5624	76	39	“	"	PUNCT
eblip-5624	76	40	many	many	ADJ
eblip-5624	76	41	librarians	librarian	NOUN
eblip-5624	76	42	would	would	AUX
eblip-5624	76	43	argue	argue	VERB
eblip-5624	76	44	that	that	SCONJ
eblip-5624	76	45	much	much	ADJ
eblip-5624	76	46	of	of	ADP
eblip-5624	76	47	the	the	DET
eblip-5624	76	48	skill	skill	NOUN
eblip-5624	76	49	set	set	VERB
eblip-5624	76	50	they	they	PRON
eblip-5624	76	51	use	use	VERB
eblip-5624	76	52	to	to	PART
eblip-5624	76	53	answer	answer	VERB
eblip-5624	76	54	reference	reference	NOUN
eblip-5624	76	55	questions	question	NOUN
eblip-5624	76	56	was	be	AUX
eblip-5624	76	57	not	not	PART
eblip-5624	76	58	learned	learn	VERB
eblip-5624	76	59	in	in	ADP
eblip-5624	76	60	a	a	DET
eblip-5624	76	61	graduate	graduate	ADJ
eblip-5624	76	62	library	library	NOUN
eblip-5624	76	63	program”(395	program”(395	PROPN
eblip-5624	76	64	)	)	PUNCT
eblip-5624	76	65	.	.	PUNCT
eblip-5624	77	1	the	the	DET
eblip-5624	77	2	difference	difference	NOUN
eblip-5624	77	3	between	between	ADP
eblip-5624	77	4	a	a	DET
eblip-5624	77	5	“	"	PUNCT
eblip-5624	77	6	trained	train	VERB
eblip-5624	77	7	”	"	PUNCT
eblip-5624	77	8	and	and	CCONJ
eblip-5624	77	9	a	a	DET
eblip-5624	77	10	“	"	PUNCT
eblip-5624	77	11	welltrained	welltraine	VERB
eblip-5624	77	12	”	"	PUNCT
eblip-5624	77	13	staff	staff	NOUN
eblip-5624	77	14	member	member	NOUN
eblip-5624	77	15	is	be	AUX
eblip-5624	77	16	also	also	ADV
eblip-5624	77	17	not	not	PART
eblip-5624	77	18	clear	clear	ADJ
eblip-5624	77	19	,	,	PUNCT
eblip-5624	77	20	even	even	ADV
eblip-5624	77	21	though	though	SCONJ
eblip-5624	77	22	they	they	PRON
eblip-5624	77	23	are	be	AUX
eblip-5624	77	24	assigned	assign	VERB
eblip-5624	77	25	to	to	ADP
eblip-5624	77	26	tasks	task	NOUN
eblip-5624	77	27	of	of	ADP
eblip-5624	77	28	differing	differ	VERB
eblip-5624	77	29	complexity	complexity	NOUN
eblip-5624	77	30	(	(	PUNCT
eblip-5624	77	31	396	396	NUM
eblip-5624	77	32	)	)	PUNCT
eblip-5624	77	33	.	.	PUNCT
eblip-5624	78	1	there	there	PRON
eblip-5624	78	2	is	be	VERB
eblip-5624	78	3	also	also	ADV
eblip-5624	78	4	no	no	DET
eblip-5624	78	5	acknowledgement	acknowledgement	NOUN
eblip-5624	78	6	of	of	ADP
eblip-5624	78	7	the	the	DET
eblip-5624	78	8	range	range	NOUN
eblip-5624	78	9	of	of	ADP
eblip-5624	78	10	qualifications	qualification	NOUN
eblip-5624	78	11	staff	staff	NOUN
eblip-5624	78	12	members	member	NOUN
eblip-5624	78	13	could	could	AUX
eblip-5624	78	14	possess	possess	VERB
eblip-5624	78	15	(	(	PUNCT
eblip-5624	78	16	e.g.	e.g.	ADV
eblip-5624	78	17	,	,	PUNCT
eblip-5624	78	18	college	college	NOUN
eblip-5624	78	19	diplomas	diploma	NOUN
eblip-5624	78	20	,	,	PUNCT
eblip-5624	78	21	undergraduate	undergraduate	ADJ
eblip-5624	78	22	degrees	degree	NOUN
eblip-5624	78	23	,	,	PUNCT
eblip-5624	78	24	etc	etc	X
eblip-5624	78	25	.	.	X
eblip-5624	78	26	)	)	PUNCT
eblip-5624	79	1	other	other	ADJ
eblip-5624	79	2	than	than	ADP
eblip-5624	79	3	their	their	PRON
eblip-5624	79	4	lack	lack	NOUN
eblip-5624	79	5	of	of	ADP
eblip-5624	79	6	an	an	DET
eblip-5624	79	7	mlis	mlis	PROPN
eblip-5624	79	8	.	.	PUNCT
eblip-5624	80	1	the	the	DET
eblip-5624	80	2	potential	potential	ADJ
eblip-5624	80	3	impact	impact	NOUN
eblip-5624	80	4	of	of	ADP
eblip-5624	80	5	the	the	DET
eblip-5624	80	6	shift	shift	NOUN
eblip-5624	80	7	in	in	ADP
eblip-5624	80	8	staffing	staffing	NOUN
eblip-5624	80	9	on	on	ADP
eblip-5624	80	10	the	the	DET
eblip-5624	80	11	quality	quality	NOUN
eblip-5624	80	12	of	of	ADP
eblip-5624	80	13	reference	reference	NOUN
eblip-5624	80	14	transactions	transaction	NOUN
eblip-5624	80	15	is	be	AUX
eblip-5624	80	16	not	not	PART
eblip-5624	80	17	discussed	discuss	VERB
eblip-5624	80	18	,	,	PUNCT
eblip-5624	80	19	although	although	SCONJ
eblip-5624	80	20	research	research	NOUN
eblip-5624	80	21	on	on	ADP
eblip-5624	80	22	the	the	DET
eblip-5624	80	23	effectiveness	effectiveness	NOUN
eblip-5624	80	24	of	of	ADP
eblip-5624	80	25	such	such	ADJ
eblip-5624	80	26	staffing	staffing	NOUN
eblip-5624	80	27	models	model	NOUN
eblip-5624	80	28	exists	exist	VERB
eblip-5624	80	29	in	in	ADP
eblip-5624	80	30	the	the	DET
eblip-5624	80	31	literature	literature	NOUN
eblip-5624	80	32	.	.	PUNCT
eblip-5624	81	1	also	also	ADV
eblip-5624	81	2	not	not	PART
eblip-5624	81	3	addressed	address	VERB
eblip-5624	81	4	in	in	ADP
eblip-5624	81	5	detail	detail	NOUN
eblip-5624	81	6	are	be	AUX
eblip-5624	81	7	the	the	DET
eblip-5624	81	8	costs	cost	NOUN
eblip-5624	81	9	of	of	ADP
eblip-5624	81	10	evidence	evidence	NOUN
eblip-5624	81	11	based	base	VERB
eblip-5624	81	12	library	library	NOUN
eblip-5624	81	13	and	and	CCONJ
eblip-5624	81	14	information	information	NOUN
eblip-5624	81	15	practice	practice	NOUN
eblip-5624	81	16	2009	2009	NUM
eblip-5624	81	17	,	,	PUNCT
eblip-5624	81	18	4:2	4:2	NUM
eblip-5624	81	19	147	147	NUM
eblip-5624	81	20	hiring	hiring	NOUN
eblip-5624	81	21	and	and	CCONJ
eblip-5624	81	22	training	train	VERB
eblip-5624	81	23	other	other	ADJ
eblip-5624	81	24	staff	staff	NOUN
eblip-5624	81	25	to	to	PART
eblip-5624	81	26	provide	provide	VERB
eblip-5624	81	27	reference	reference	NOUN
eblip-5624	81	28	services	service	NOUN
eblip-5624	81	29	.	.	PUNCT
eblip-5624	82	1	ryan	ryan	PROPN
eblip-5624	82	2	does	do	AUX
eblip-5624	82	3	point	point	VERB
eblip-5624	82	4	out	out	ADP
eblip-5624	82	5	that	that	SCONJ
eblip-5624	82	6	these	these	DET
eblip-5624	82	7	costs	cost	NOUN
eblip-5624	82	8	would	would	AUX
eblip-5624	82	9	need	need	VERB
eblip-5624	82	10	to	to	PART
eblip-5624	82	11	be	be	AUX
eblip-5624	82	12	considered	consider	VERB
eblip-5624	82	13	before	before	SCONJ
eblip-5624	82	14	any	any	DET
eblip-5624	82	15	changes	change	NOUN
eblip-5624	82	16	to	to	ADP
eblip-5624	82	17	the	the	DET
eblip-5624	82	18	service	service	NOUN
eblip-5624	82	19	model	model	NOUN
eblip-5624	82	20	were	be	AUX
eblip-5624	82	21	made	make	VERB
eblip-5624	82	22	,	,	PUNCT
eblip-5624	82	23	but	but	CCONJ
eblip-5624	82	24	it	it	PRON
eblip-5624	82	25	is	be	AUX
eblip-5624	82	26	difficult	difficult	ADJ
eblip-5624	82	27	to	to	PART
eblip-5624	82	28	talk	talk	VERB
eblip-5624	82	29	about	about	ADP
eblip-5624	82	30	cost	cost	NOUN
eblip-5624	82	31	effectiveness	effectiveness	NOUN
eblip-5624	82	32	of	of	ADP
eblip-5624	82	33	librarians	librarian	NOUN
eblip-5624	82	34	on	on	ADP
eblip-5624	82	35	the	the	DET
eblip-5624	82	36	desk	desk	NOUN
eblip-5624	82	37	when	when	SCONJ
eblip-5624	82	38	the	the	DET
eblip-5624	82	39	estimated	estimate	VERB
eblip-5624	82	40	costs	cost	NOUN
eblip-5624	82	41	of	of	ADP
eblip-5624	82	42	the	the	DET
eblip-5624	82	43	alternative	alternative	ADJ
eblip-5624	82	44	staffing	staffing	NOUN
eblip-5624	82	45	models	model	NOUN
eblip-5624	82	46	proposed	propose	VERB
eblip-5624	82	47	are	be	AUX
eblip-5624	82	48	not	not	PART
eblip-5624	82	49	provided	provide	VERB
eblip-5624	82	50	for	for	ADP
eblip-5624	82	51	comparison	comparison	NOUN
eblip-5624	82	52	.	.	PUNCT
eblip-5624	83	1	also	also	ADV
eblip-5624	83	2	,	,	PUNCT
eblip-5624	83	3	the	the	DET
eblip-5624	83	4	article	article	NOUN
eblip-5624	83	5	largely	largely	ADV
eblip-5624	83	6	speaks	speak	VERB
eblip-5624	83	7	of	of	ADP
eblip-5624	83	8	paraprofessionals	paraprofessional	NOUN
eblip-5624	83	9	at	at	ADP
eblip-5624	83	10	the	the	DET
eblip-5624	83	11	reference	reference	NOUN
eblip-5624	83	12	desk	desk	NOUN
eblip-5624	83	13	as	as	ADP
eblip-5624	83	14	a	a	DET
eblip-5624	83	15	way	way	NOUN
eblip-5624	83	16	of	of	ADP
eblip-5624	83	17	freeing	free	VERB
eblip-5624	83	18	up	up	ADP
eblip-5624	83	19	librarian	librarian	PROPN
eblip-5624	83	20	’s	’s	PART
eblip-5624	83	21	time	time	NOUN
eblip-5624	83	22	for	for	ADP
eblip-5624	83	23	other	other	ADJ
eblip-5624	83	24	duties	duty	NOUN
eblip-5624	83	25	,	,	PUNCT
eblip-5624	83	26	but	but	CCONJ
eblip-5624	83	27	this	this	PRON
eblip-5624	83	28	implies	imply	VERB
eblip-5624	83	29	additional	additional	ADJ
eblip-5624	83	30	staff	staff	NOUN
eblip-5624	83	31	costs	cost	NOUN
eblip-5624	83	32	on	on	ADP
eblip-5624	83	33	top	top	NOUN
eblip-5624	83	34	of	of	ADP
eblip-5624	83	35	existing	exist	VERB
eblip-5624	83	36	librarian	librarian	ADJ
eblip-5624	83	37	salaries	salary	NOUN
eblip-5624	83	38	to	to	PART
eblip-5624	83	39	cover	cover	VERB
eblip-5624	83	40	reference	reference	NOUN
eblip-5624	83	41	shifts	shift	NOUN
eblip-5624	83	42	.	.	PUNCT
eblip-5624	84	1	this	this	PRON
eblip-5624	84	2	is	be	AUX
eblip-5624	84	3	briefly	briefly	ADV
eblip-5624	84	4	addressed	address	VERB
eblip-5624	84	5	at	at	ADP
eblip-5624	84	6	the	the	DET
eblip-5624	84	7	end	end	NOUN
eblip-5624	84	8	of	of	ADP
eblip-5624	84	9	the	the	DET
eblip-5624	84	10	article	article	NOUN
eblip-5624	84	11	,	,	PUNCT
eblip-5624	84	12	but	but	CCONJ
eblip-5624	84	13	further	further	ADJ
eblip-5624	84	14	emphasis	emphasis	NOUN
eblip-5624	84	15	on	on	ADP
eblip-5624	84	16	this	this	DET
eblip-5624	84	17	point	point	NOUN
eblip-5624	84	18	is	be	AUX
eblip-5624	84	19	required	require	VERB
eblip-5624	84	20	,	,	PUNCT
eblip-5624	84	21	particularly	particularly	ADV
eblip-5624	84	22	as	as	SCONJ
eblip-5624	84	23	the	the	DET
eblip-5624	84	24	researcher	researcher	NOUN
eblip-5624	84	25	also	also	ADV
eblip-5624	84	26	makes	make	VERB
eblip-5624	84	27	references	reference	NOUN
eblip-5624	84	28	to	to	AUX
eblip-5624	84	29	cost	cost	NOUN
eblip-5624	84	30	savings	saving	NOUN
eblip-5624	84	31	enjoyed	enjoy	VERB
eblip-5624	84	32	by	by	ADP
eblip-5624	84	33	other	other	ADJ
eblip-5624	84	34	institutions	institution	NOUN
eblip-5624	84	35	who	who	PRON
eblip-5624	84	36	replaced	replace	VERB
eblip-5624	84	37	librarians	librarian	NOUN
eblip-5624	84	38	at	at	ADP
eblip-5624	84	39	the	the	DET
eblip-5624	84	40	reference	reference	NOUN
eblip-5624	84	41	desk	desk	NOUN
eblip-5624	84	42	.	.	PUNCT
eblip-5624	85	1	ryan	ryan	PROPN
eblip-5624	85	2	rightly	rightly	ADV
eblip-5624	85	3	emphasises	emphasise	VERB
eblip-5624	85	4	that	that	SCONJ
eblip-5624	85	5	individual	individual	ADJ
eblip-5624	85	6	libraries	library	NOUN
eblip-5624	85	7	should	should	AUX
eblip-5624	85	8	assess	assess	VERB
eblip-5624	85	9	their	their	PRON
eblip-5624	85	10	current	current	ADJ
eblip-5624	85	11	reference	reference	NOUN
eblip-5624	85	12	models	model	NOUN
eblip-5624	85	13	to	to	PART
eblip-5624	85	14	see	see	VERB
eblip-5624	85	15	if	if	SCONJ
eblip-5624	85	16	new	new	ADJ
eblip-5624	85	17	staffing	staffing	NOUN
eblip-5624	85	18	complements	complement	NOUN
eblip-5624	85	19	or	or	CCONJ
eblip-5624	85	20	even	even	ADV
eblip-5624	85	21	new	new	ADJ
eblip-5624	85	22	methods	method	NOUN
eblip-5624	85	23	of	of	ADP
eblip-5624	85	24	service	service	NOUN
eblip-5624	85	25	delivery	delivery	NOUN
eblip-5624	85	26	would	would	AUX
eblip-5624	85	27	provide	provide	VERB
eblip-5624	85	28	more	more	ADJ
eblip-5624	85	29	value	value	NOUN
eblip-5624	85	30	for	for	ADP
eblip-5624	85	31	their	their	PRON
eblip-5624	85	32	user	user	NOUN
eblip-5624	85	33	communities	community	NOUN
eblip-5624	85	34	.	.	PUNCT
eblip-5624	86	1	by	by	ADP
eblip-5624	86	2	placing	place	VERB
eblip-5624	86	3	a	a	DET
eblip-5624	86	4	dollar	dollar	NOUN
eblip-5624	86	5	value	value	NOUN
eblip-5624	86	6	on	on	ADP
eblip-5624	86	7	each	each	DET
eblip-5624	86	8	reference	reference	NOUN
eblip-5624	86	9	transaction	transaction	NOUN
eblip-5624	86	10	,	,	PUNCT
eblip-5624	86	11	however	however	ADV
eblip-5624	86	12	,	,	PUNCT
eblip-5624	86	13	the	the	DET
eblip-5624	86	14	activities	activity	NOUN
eblip-5624	86	15	of	of	ADP
eblip-5624	86	16	the	the	DET
eblip-5624	86	17	reference	reference	NOUN
eblip-5624	86	18	desk	desk	NOUN
eblip-5624	86	19	are	be	AUX
eblip-5624	86	20	framed	frame	VERB
eblip-5624	86	21	by	by	ADP
eblip-5624	86	22	default	default	NOUN
eblip-5624	86	23	as	as	ADP
eblip-5624	86	24	an	an	DET
eblip-5624	86	25	expense	expense	NOUN
eblip-5624	86	26	rather	rather	ADV
eblip-5624	86	27	than	than	ADP
eblip-5624	86	28	an	an	DET
eblip-5624	86	29	investment	investment	NOUN
eblip-5624	86	30	.	.	PUNCT
eblip-5624	87	1	the	the	DET
eblip-5624	87	2	lack	lack	NOUN
eblip-5624	87	3	of	of	ADP
eblip-5624	87	4	data	datum	NOUN
eblip-5624	87	5	on	on	ADP
eblip-5624	87	6	the	the	DET
eblip-5624	87	7	value	value	NOUN
eblip-5624	87	8	placed	place	VERB
eblip-5624	87	9	on	on	ADP
eblip-5624	87	10	these	these	DET
eblip-5624	87	11	services	service	NOUN
eblip-5624	87	12	by	by	ADP
eblip-5624	87	13	users	user	NOUN
eblip-5624	87	14	at	at	ADP
eblip-5624	87	15	the	the	DET
eblip-5624	87	16	institution	institution	NOUN
eblip-5624	87	17	or	or	CCONJ
eblip-5624	87	18	the	the	DET
eblip-5624	87	19	impact	impact	NOUN
eblip-5624	87	20	of	of	ADP
eblip-5624	87	21	these	these	DET
eblip-5624	87	22	activities	activity	NOUN
eblip-5624	87	23	in	in	ADP
eblip-5624	87	24	terms	term	NOUN
eblip-5624	87	25	of	of	ADP
eblip-5624	87	26	fostering	foster	VERB
eblip-5624	87	27	relationships	relationship	NOUN
eblip-5624	87	28	with	with	ADP
eblip-5624	87	29	users	user	NOUN
eblip-5624	87	30	makes	make	VERB
eblip-5624	87	31	it	it	PRON
eblip-5624	87	32	difficult	difficult	ADJ
eblip-5624	87	33	to	to	PART
eblip-5624	87	34	determine	determine	VERB
eblip-5624	87	35	the	the	DET
eblip-5624	87	36	overall	overall	ADJ
eblip-5624	87	37	cost	cost	NOUN
eblip-5624	87	38	-	-	PUNCT
eblip-5624	87	39	effectiveness	effectiveness	NOUN
eblip-5624	87	40	.	.	PUNCT
eblip-5624	88	1	ryan	ryan	PROPN
eblip-5624	88	2	acknowledges	acknowledge	VERB
eblip-5624	88	3	the	the	DET
eblip-5624	88	4	need	need	NOUN
eblip-5624	88	5	for	for	ADP
eblip-5624	88	6	more	more	ADJ
eblip-5624	88	7	research	research	NOUN
eblip-5624	88	8	before	before	SCONJ
eblip-5624	88	9	drastic	drastic	ADJ
eblip-5624	88	10	changes	change	NOUN
eblip-5624	88	11	in	in	ADP
eblip-5624	88	12	service	service	NOUN
eblip-5624	88	13	delivery	delivery	NOUN
eblip-5624	88	14	are	be	AUX
eblip-5624	88	15	made	make	VERB
eblip-5624	88	16	,	,	PUNCT
eblip-5624	88	17	but	but	CCONJ
eblip-5624	88	18	the	the	DET
eblip-5624	88	19	lack	lack	NOUN
eblip-5624	88	20	of	of	ADP
eblip-5624	88	21	context	context	NOUN
eblip-5624	88	22	provided	provide	VERB
eblip-5624	88	23	about	about	ADP
eblip-5624	88	24	how	how	SCONJ
eblip-5624	88	25	reference	reference	NOUN
eblip-5624	88	26	fits	fit	VERB
eblip-5624	88	27	into	into	ADP
eblip-5624	88	28	stetson	stetson	NOUN
eblip-5624	88	29	’s	’s	PART
eblip-5624	88	30	overall	overall	ADJ
eblip-5624	88	31	service	service	NOUN
eblip-5624	88	32	model	model	NOUN
eblip-5624	88	33	takes	take	VERB
eblip-5624	88	34	away	away	ADV
eblip-5624	88	35	from	from	ADP
eblip-5624	88	36	the	the	DET
eblip-5624	88	37	need	need	NOUN
eblip-5624	88	38	to	to	PART
eblip-5624	88	39	consider	consider	VERB
eblip-5624	88	40	these	these	DET
eblip-5624	88	41	numbers	number	NOUN
eblip-5624	88	42	as	as	ADP
eblip-5624	88	43	part	part	NOUN
eblip-5624	88	44	of	of	ADP
eblip-5624	88	45	an	an	DET
eblip-5624	88	46	overall	overall	ADJ
eblip-5624	88	47	assessment	assessment	NOUN
eblip-5624	88	48	of	of	ADP
eblip-5624	88	49	reference	reference	NOUN
eblip-5624	88	50	.	.	PUNCT
eblip-5624	89	1	in	in	ADP
eblip-5624	89	2	particular	particular	ADJ
eblip-5624	89	3	,	,	PUNCT
eblip-5624	89	4	academic	academic	ADJ
eblip-5624	89	5	libraries	library	NOUN
eblip-5624	89	6	should	should	AUX
eblip-5624	89	7	consider	consider	VERB
eblip-5624	89	8	how	how	SCONJ
eblip-5624	89	9	reference	reference	NOUN
eblip-5624	89	10	services	service	NOUN
eblip-5624	89	11	may	may	AUX
eblip-5624	89	12	or	or	CCONJ
eblip-5624	89	13	may	may	AUX
eblip-5624	89	14	not	not	PART
eblip-5624	89	15	support	support	VERB
eblip-5624	89	16	the	the	DET
eblip-5624	89	17	librarian	librarian	PROPN
eblip-5624	89	18	’s	’s	PART
eblip-5624	89	19	teaching	teaching	NOUN
eblip-5624	89	20	mandate	mandate	NOUN
eblip-5624	89	21	within	within	ADP
eblip-5624	89	22	an	an	DET
eblip-5624	89	23	academic	academic	ADJ
eblip-5624	89	24	institution	institution	NOUN
eblip-5624	89	25	,	,	PUNCT
eblip-5624	89	26	and	and	CCONJ
eblip-5624	89	27	how	how	SCONJ
eblip-5624	89	28	participating	participate	VERB
eblip-5624	89	29	in	in	ADP
eblip-5624	89	30	such	such	ADJ
eblip-5624	89	31	interactions	interaction	NOUN
eblip-5624	89	32	potentially	potentially	ADV
eblip-5624	89	33	inform	inform	VERB
eblip-5624	89	34	and	and	CCONJ
eblip-5624	89	35	enrich	enrich	VERB
eblip-5624	89	36	a	a	DET
eblip-5624	89	37	librarian	librarian	NOUN
eblip-5624	89	38	’s	’s	PART
eblip-5624	89	39	understanding	understanding	NOUN
eblip-5624	89	40	of	of	ADP
eblip-5624	89	41	their	their	PRON
eblip-5624	89	42	users	user	NOUN
eblip-5624	89	43	’	’	PART
eblip-5624	89	44	concerns	concern	NOUN
eblip-5624	89	45	in	in	ADP
eblip-5624	89	46	a	a	DET
eblip-5624	89	47	way	way	NOUN
eblip-5624	89	48	that	that	PRON
eblip-5624	89	49	remaining	remain	VERB
eblip-5624	89	50	“	"	PUNCT
eblip-5624	89	51	behind	behind	ADP
eblip-5624	89	52	the	the	DET
eblip-5624	89	53	scenes	scene	NOUN
eblip-5624	89	54	”	"	PUNCT
eblip-5624	89	55	does	do	AUX
eblip-5624	89	56	not	not	PART
eblip-5624	89	57	(	(	PUNCT
eblip-5624	89	58	398	398	NUM
eblip-5624	89	59	)	)	PUNCT
eblip-5624	89	60	.	.	PUNCT
eblip-5624	90	1	works	work	NOUN
eblip-5624	90	2	cited	cite	VERB
eblip-5624	90	3	banks	bank	NOUN
eblip-5624	90	4	,	,	PUNCT
eblip-5624	90	5	julie	julie	PROPN
eblip-5624	90	6	,	,	PUNCT
eblip-5624	90	7	and	and	CCONJ
eblip-5624	90	8	carl	carl	PROPN
eblip-5624	90	9	pracht	pracht	PROPN
eblip-5624	90	10	.	.	PUNCT
eblip-5624	91	1	“	"	PUNCT
eblip-5624	91	2	reference	reference	NOUN
eblip-5624	91	3	desk	desk	NOUN
eblip-5624	91	4	staffing	staffing	NOUN
eblip-5624	91	5	trends	trend	NOUN
eblip-5624	91	6	:	:	PUNCT
eblip-5624	91	7	a	a	DET
eblip-5624	91	8	survey	survey	NOUN
eblip-5624	91	9	.	.	PUNCT
eblip-5624	91	10	”	"	PUNCT
eblip-5624	92	1	reference	reference	NOUN
eblip-5624	92	2	&	&	CCONJ
eblip-5624	92	3	user	user	PROPN
eblip-5624	92	4	services	service	NOUN
eblip-5624	92	5	quarterly	quarterly	ADV
eblip-5624	92	6	48.1	48.1	NUM
eblip-5624	92	7	(	(	PUNCT
eblip-5624	92	8	2008	2008	NUM
eblip-5624	92	9	):	):	PUNCT
eblip-5624	92	10	54	54	NUM
eblip-5624	92	11	-	-	SYM
eblip-5624	92	12	9	9	NUM
eblip-5624	92	13	.	.	PUNCT