id	sid	tid	token	lemma	pos
eblip-8866	1	1	evidence	evidence	NOUN
eblip-8866	1	2	based	base	VERB
eblip-8866	1	3	library	library	NOUN
eblip-8866	1	4	and	and	CCONJ
eblip-8866	1	5	information	information	NOUN
eblip-8866	1	6	practice	practice	NOUN
eblip-8866	1	7	evidence	evidence	NOUN
eblip-8866	1	8	based	base	VERB
eblip-8866	1	9	library	library	NOUN
eblip-8866	1	10	and	and	CCONJ
eblip-8866	1	11	information	information	NOUN
eblip-8866	1	12	practice	practice	NOUN
eblip-8866	1	13	2010	2010	NUM
eblip-8866	1	14	,	,	PUNCT
eblip-8866	1	15	5.4	5.4	NUM
eblip-8866	1	16	125	125	NUM
eblip-8866	1	17	evidence	evidence	NOUN
eblip-8866	1	18	based	base	VERB
eblip-8866	1	19	library	library	NOUN
eblip-8866	1	20	and	and	CCONJ
eblip-8866	1	21	information	information	NOUN
eblip-8866	1	22	practice	practice	NOUN
eblip-8866	1	23	classic	classic	ADJ
eblip-8866	1	24	accurate	accurate	ADJ
eblip-8866	1	25	answers	answer	NOUN
eblip-8866	1	26	to	to	PART
eblip-8866	1	27	reference	reference	NOUN
eblip-8866	1	28	queries	query	NOUN
eblip-8866	1	29	may	may	AUX
eblip-8866	1	30	be	be	AUX
eblip-8866	1	31	provided	provide	VERB
eblip-8866	1	32	less	less	ADV
eblip-8866	1	33	frequently	frequently	ADV
eblip-8866	1	34	than	than	SCONJ
eblip-8866	1	35	expected	expect	VERB
eblip-8866	1	36	a	a	DET
eblip-8866	1	37	review	review	NOUN
eblip-8866	1	38	of	of	ADP
eblip-8866	1	39	:	:	PUNCT
eblip-8866	1	40	hernon	hernon	PROPN
eblip-8866	1	41	,	,	PUNCT
eblip-8866	1	42	p.	p.	NOUN
eblip-8866	1	43	,	,	PUNCT
eblip-8866	1	44	&	&	CCONJ
eblip-8866	1	45	mcclure	mcclure	PROPN
eblip-8866	1	46	,	,	PUNCT
eblip-8866	1	47	c.	c.	PROPN
eblip-8866	1	48	(	(	PUNCT
eblip-8866	1	49	1986	1986	NUM
eblip-8866	1	50	)	)	PUNCT
eblip-8866	1	51	.	.	PUNCT
eblip-8866	2	1	unobtrusive	unobtrusive	ADJ
eblip-8866	2	2	reference	reference	NOUN
eblip-8866	2	3	testing	testing	NOUN
eblip-8866	2	4	:	:	PUNCT
eblip-8866	2	5	the	the	DET
eblip-8866	2	6	55	55	NUM
eblip-8866	2	7	percent	percent	NOUN
eblip-8866	2	8	rule	rule	NOUN
eblip-8866	2	9	.	.	PUNCT
eblip-8866	3	1	library	library	PROPN
eblip-8866	3	2	journal	journal	NOUN
eblip-8866	3	3	,	,	PUNCT
eblip-8866	3	4	111(7	111(7	NUM
eblip-8866	3	5	)	)	PUNCT
eblip-8866	3	6	,	,	PUNCT
eblip-8866	3	7	37	37	NUM
eblip-8866	3	8	-	-	SYM
eblip-8866	3	9	41	41	NUM
eblip-8866	3	10	.	.	PUNCT
eblip-8866	3	11	reviewed	review	VERB
eblip-8866	3	12	by	by	ADP
eblip-8866	3	13	:	:	PUNCT
eblip-8866	3	14	eamon	eamon	PROPN
eblip-8866	3	15	c.	c.	PROPN
eblip-8866	3	16	tewell	tewell	PROPN
eblip-8866	3	17	senior	senior	ADJ
eblip-8866	3	18	library	library	NOUN
eblip-8866	3	19	assistant	assistant	PROPN
eblip-8866	3	20	moore	moore	PROPN
eblip-8866	3	21	college	college	PROPN
eblip-8866	3	22	of	of	ADP
eblip-8866	3	23	art	art	PROPN
eblip-8866	3	24	&	&	CCONJ
eblip-8866	3	25	design	design	PROPN
eblip-8866	3	26	philadelphia	philadelphia	PROPN
eblip-8866	3	27	,	,	PUNCT
eblip-8866	3	28	pennsylvania	pennsylvania	PROPN
eblip-8866	3	29	,	,	PUNCT
eblip-8866	3	30	united	united	PROPN
eblip-8866	3	31	states	states	PROPN
eblip-8866	3	32	of	of	ADP
eblip-8866	3	33	america	america	PROPN
eblip-8866	3	34	email	email	NOUN
eblip-8866	3	35	:	:	PUNCT
eblip-8866	3	36	etewell@moore.edu	etewell@moore.edu	PROPN
eblip-8866	3	37	received	receive	VERB
eblip-8866	3	38	:	:	PUNCT
eblip-8866	3	39	21	21	NUM
eblip-8866	3	40	june	june	PROPN
eblip-8866	3	41	2010	2010	NUM
eblip-8866	3	42	accepted	accept	VERB
eblip-8866	3	43	:	:	PUNCT
eblip-8866	3	44	30	30	NUM
eblip-8866	3	45	sept	sept	PROPN
eblip-8866	3	46	.	.	PROPN
eblip-8866	4	1	2010	2010	NUM
eblip-8866	4	2	2010	2010	NUM
eblip-8866	4	3	tewell	tewell	NOUN
eblip-8866	4	4	.	.	PUNCT
eblip-8866	5	1	this	this	PRON
eblip-8866	5	2	is	be	AUX
eblip-8866	5	3	an	an	DET
eblip-8866	5	4	open	open	ADJ
eblip-8866	5	5	access	access	NOUN
eblip-8866	5	6	article	article	NOUN
eblip-8866	5	7	distributed	distribute	VERB
eblip-8866	5	8	under	under	ADP
eblip-8866	5	9	the	the	DET
eblip-8866	5	10	terms	term	NOUN
eblip-8866	5	11	of	of	ADP
eblip-8866	5	12	the	the	DET
eblip-8866	5	13	creative	creative	ADJ
eblip-8866	5	14	commons	common	NOUN
eblip-8866	5	15	-	-	PUNCT
eblip-8866	5	16	attributionnoncommercial	attributionnoncommercial	ADJ
eblip-8866	5	17	-	-	PUNCT
eblip-8866	5	18	share	share	NOUN
eblip-8866	5	19	alike	alike	ADJ
eblip-8866	5	20	license	license	NOUN
eblip-8866	5	21	2.5	2.5	NUM
eblip-8866	5	22	canada	canada	PROPN
eblip-8866	5	23	(	(	PUNCT
eblip-8866	5	24	http://creativecommons.org/licenses/by-nc-sa/2.5/ca/	http://creativecommons.org/licenses/by-nc-sa/2.5/ca/	PROPN
eblip-8866	5	25	)	)	PUNCT
eblip-8866	5	26	,	,	PUNCT
eblip-8866	5	27	which	which	PRON
eblip-8866	5	28	permits	permit	VERB
eblip-8866	5	29	unrestricted	unrestricted	ADJ
eblip-8866	5	30	use	use	NOUN
eblip-8866	5	31	,	,	PUNCT
eblip-8866	5	32	distribution	distribution	NOUN
eblip-8866	5	33	,	,	PUNCT
eblip-8866	5	34	and	and	CCONJ
eblip-8866	5	35	reproduction	reproduction	NOUN
eblip-8866	5	36	in	in	ADP
eblip-8866	5	37	any	any	DET
eblip-8866	5	38	medium	medium	NOUN
eblip-8866	5	39	,	,	PUNCT
eblip-8866	5	40	provided	provide	VERB
eblip-8866	5	41	the	the	DET
eblip-8866	5	42	original	original	ADJ
eblip-8866	5	43	work	work	NOUN
eblip-8866	5	44	is	be	AUX
eblip-8866	5	45	properly	properly	ADV
eblip-8866	5	46	attributed	attribute	VERB
eblip-8866	5	47	,	,	PUNCT
eblip-8866	5	48	not	not	PART
eblip-8866	5	49	used	use	VERB
eblip-8866	5	50	for	for	ADP
eblip-8866	5	51	commercial	commercial	ADJ
eblip-8866	5	52	purposes	purpose	NOUN
eblip-8866	5	53	,	,	PUNCT
eblip-8866	5	54	and	and	CCONJ
eblip-8866	5	55	,	,	PUNCT
eblip-8866	5	56	if	if	SCONJ
eblip-8866	5	57	transformed	transform	VERB
eblip-8866	5	58	,	,	PUNCT
eblip-8866	5	59	the	the	DET
eblip-8866	5	60	resulting	result	VERB
eblip-8866	5	61	work	work	NOUN
eblip-8866	5	62	is	be	AUX
eblip-8866	5	63	redistributed	redistribute	VERB
eblip-8866	5	64	under	under	ADP
eblip-8866	5	65	the	the	DET
eblip-8866	5	66	same	same	ADJ
eblip-8866	5	67	or	or	CCONJ
eblip-8866	5	68	similar	similar	ADJ
eblip-8866	5	69	license	license	NOUN
eblip-8866	5	70	to	to	ADP
eblip-8866	5	71	this	this	DET
eblip-8866	5	72	one	one	NUM
eblip-8866	5	73	.	.	PUNCT
eblip-8866	6	1	abstract	abstract	ADJ
eblip-8866	6	2	objective	objective	NOUN
eblip-8866	6	3	–	–	PUNCT
eblip-8866	6	4	to	to	PART
eblip-8866	6	5	determine	determine	VERB
eblip-8866	6	6	the	the	DET
eblip-8866	6	7	number	number	NOUN
eblip-8866	6	8	of	of	ADP
eblip-8866	6	9	government	government	NOUN
eblip-8866	6	10	documents	document	NOUN
eblip-8866	6	11	reference	reference	NOUN
eblip-8866	6	12	questions	question	NOUN
eblip-8866	6	13	that	that	PRON
eblip-8866	6	14	are	be	AUX
eblip-8866	6	15	answered	answer	VERB
eblip-8866	6	16	correctly	correctly	ADV
eblip-8866	6	17	by	by	ADP
eblip-8866	6	18	professional	professional	ADJ
eblip-8866	6	19	library	library	NOUN
eblip-8866	6	20	staff	staff	NOUN
eblip-8866	6	21	.	.	PUNCT
eblip-8866	7	1	design	design	NOUN
eblip-8866	7	2	–	–	PUNCT
eblip-8866	7	3	the	the	DET
eblip-8866	7	4	authors	author	NOUN
eblip-8866	7	5	utilized	utilize	VERB
eblip-8866	7	6	unobtrusive	unobtrusive	ADJ
eblip-8866	7	7	reference	reference	NOUN
eblip-8866	7	8	testing	testing	NOUN
eblip-8866	7	9	:	:	PUNCT
eblip-8866	7	10	reference	reference	NOUN
eblip-8866	7	11	queries	query	NOUN
eblip-8866	7	12	posed	pose	VERB
eblip-8866	7	13	to	to	ADP
eblip-8866	7	14	library	library	NOUN
eblip-8866	7	15	personnel	personnel	NOUN
eblip-8866	7	16	who	who	PRON
eblip-8866	7	17	were	be	AUX
eblip-8866	7	18	unaware	unaware	ADJ
eblip-8866	7	19	they	they	PRON
eblip-8866	7	20	were	be	AUX
eblip-8866	7	21	being	be	AUX
eblip-8866	7	22	evaluated	evaluate	VERB
eblip-8866	7	23	.	.	PUNCT
eblip-8866	8	1	as	as	SCONJ
eblip-8866	8	2	opposed	oppose	VERB
eblip-8866	8	3	to	to	ADP
eblip-8866	8	4	other	other	ADJ
eblip-8866	8	5	designs	design	NOUN
eblip-8866	8	6	that	that	PRON
eblip-8866	8	7	require	require	VERB
eblip-8866	8	8	the	the	DET
eblip-8866	8	9	researcher	researcher	NOUN
eblip-8866	8	10	’s	’s	PART
eblip-8866	8	11	presence	presence	NOUN
eblip-8866	8	12	in	in	ADP
eblip-8866	8	13	the	the	DET
eblip-8866	8	14	setting	setting	NOUN
eblip-8866	8	15	,	,	PUNCT
eblip-8866	8	16	unobtrusive	unobtrusive	ADJ
eblip-8866	8	17	testing	testing	NOUN
eblip-8866	8	18	utilizes	utilize	VERB
eblip-8866	8	19	proxies	proxy	NOUN
eblip-8866	8	20	to	to	PART
eblip-8866	8	21	administer	administer	VERB
eblip-8866	8	22	test	test	NOUN
eblip-8866	8	23	questions	question	NOUN
eblip-8866	8	24	to	to	ADP
eblip-8866	8	25	the	the	DET
eblip-8866	8	26	subjects	subject	NOUN
eblip-8866	8	27	,	,	PUNCT
eblip-8866	8	28	reducing	reduce	VERB
eblip-8866	8	29	the	the	DET
eblip-8866	8	30	possibility	possibility	NOUN
eblip-8866	8	31	of	of	ADP
eblip-8866	8	32	reporter	reporter	NOUN
eblip-8866	8	33	bias	bias	NOUN
eblip-8866	8	34	.	.	PUNCT
eblip-8866	9	1	setting	set	VERB
eblip-8866	9	2	–	–	PUNCT
eblip-8866	9	3	twenty	twenty	NUM
eblip-8866	9	4	-	-	PUNCT
eblip-8866	9	5	six	six	NUM
eblip-8866	9	6	public	public	ADJ
eblip-8866	9	7	and	and	CCONJ
eblip-8866	9	8	academic	academic	ADJ
eblip-8866	9	9	libraries	library	NOUN
eblip-8866	9	10	participating	participate	VERB
eblip-8866	9	11	in	in	ADP
eblip-8866	9	12	the	the	DET
eblip-8866	9	13	u.s	u.s	PROPN
eblip-8866	9	14	.	.	PROPN
eblip-8866	9	15	government	government	NOUN
eblip-8866	9	16	printing	printing	NOUN
eblip-8866	9	17	office	office	NOUN
eblip-8866	9	18	depository	depository	NOUN
eblip-8866	9	19	program	program	NOUN
eblip-8866	9	20	located	locate	VERB
eblip-8866	9	21	in	in	ADP
eblip-8866	9	22	the	the	DET
eblip-8866	9	23	western	western	ADJ
eblip-8866	9	24	,	,	PUNCT
eblip-8866	9	25	southern	southern	ADJ
eblip-8866	9	26	,	,	PUNCT
eblip-8866	9	27	and	and	CCONJ
eblip-8866	9	28	midwestern	midwestern	ADJ
eblip-8866	9	29	united	united	PROPN
eblip-8866	9	30	states	states	PROPN
eblip-8866	9	31	.	.	PUNCT
eblip-8866	10	1	the	the	DET
eblip-8866	10	2	federal	federal	ADJ
eblip-8866	10	3	depository	depository	NOUN
eblip-8866	10	4	program	program	NOUN
eblip-8866	10	5	consisted	consist	VERB
eblip-8866	10	6	of	of	ADP
eblip-8866	10	7	1400	1400	NUM
eblip-8866	10	8	libraries	library	NOUN
eblip-8866	10	9	at	at	ADP
eblip-8866	10	10	the	the	DET
eblip-8866	10	11	time	time	NOUN
eblip-8866	10	12	of	of	ADP
eblip-8866	10	13	the	the	DET
eblip-8866	10	14	study	study	NOUN
eblip-8866	10	15	.	.	PUNCT
eblip-8866	11	1	one	one	NUM
eblip-8866	11	2	public	public	NOUN
eblip-8866	11	3	and	and	CCONJ
eblip-8866	11	4	one	one	NUM
eblip-8866	11	5	academic	academic	ADJ
eblip-8866	11	6	library	library	NOUN
eblip-8866	11	7	were	be	AUX
eblip-8866	11	8	chosen	choose	VERB
eblip-8866	11	9	for	for	ADP
eblip-8866	11	10	each	each	DET
eblip-8866	11	11	city	city	NOUN
eblip-8866	11	12	.	.	PUNCT
eblip-8866	12	1	subjects	subject	NOUN
eblip-8866	12	2	–	–	PUNCT
eblip-8866	12	3	reference	reference	NOUN
eblip-8866	12	4	and	and	CCONJ
eblip-8866	12	5	government	government	NOUN
eblip-8866	12	6	documents	document	NOUN
eblip-8866	12	7	librarians	librarian	NOUN
eblip-8866	12	8	.	.	PUNCT
eblip-8866	13	1	these	these	DET
eblip-8866	13	2	two	two	NUM
eblip-8866	13	3	staff	staff	NOUN
eblip-8866	13	4	types	type	NOUN
eblip-8866	13	5	were	be	AUX
eblip-8866	13	6	selected	select	VERB
eblip-8866	13	7	in	in	ADP
eblip-8866	13	8	order	order	NOUN
eblip-8866	13	9	to	to	PART
eblip-8866	13	10	compare	compare	VERB
eblip-8866	13	11	the	the	DET
eblip-8866	13	12	accuracy	accuracy	NOUN
eblip-8866	13	13	of	of	ADP
eblip-8866	13	14	each	each	DET
eblip-8866	13	15	group	group	NOUN
eblip-8866	13	16	’s	’s	PART
eblip-8866	13	17	responses	response	NOUN
eblip-8866	13	18	to	to	ADP
eblip-8866	13	19	the	the	DET
eblip-8866	13	20	queries	query	NOUN
eblip-8866	13	21	.	.	PUNCT
eblip-8866	14	1	methods	method	NOUN
eblip-8866	14	2	–	–	PUNCT
eblip-8866	14	3	a	a	DET
eblip-8866	14	4	set	set	NOUN
eblip-8866	14	5	of	of	ADP
eblip-8866	14	6	15	15	NUM
eblip-8866	14	7	predetermined	predetermine	VERB
eblip-8866	14	8	factual	factual	ADJ
eblip-8866	14	9	and	and	CCONJ
eblip-8866	14	10	bibliographic	bibliographic	ADJ
eblip-8866	14	11	questions	question	NOUN
eblip-8866	14	12	were	be	AUX
eblip-8866	14	13	developed	develop	VERB
eblip-8866	14	14	by	by	ADP
eblip-8866	14	15	the	the	DET
eblip-8866	14	16	authors	author	NOUN
eblip-8866	14	17	and	and	CCONJ
eblip-8866	14	18	administered	administer	VERB
eblip-8866	14	19	to	to	ADP
eblip-8866	14	20	library	library	ADJ
eblip-8866	14	21	staff	staff	NOUN
eblip-8866	14	22	respondents	respondent	NOUN
eblip-8866	14	23	by	by	ADP
eblip-8866	14	24	proxies	proxy	NOUN
eblip-8866	14	25	.	.	PUNCT
eblip-8866	15	1	government	government	NOUN
eblip-8866	15	2	documents	document	NOUN
eblip-8866	15	3	were	be	AUX
eblip-8866	15	4	selected	select	VERB
eblip-8866	15	5	as	as	ADP
eblip-8866	15	6	the	the	DET
eblip-8866	15	7	foundation	foundation	NOUN
eblip-8866	15	8	for	for	ADP
eblip-8866	15	9	the	the	DET
eblip-8866	15	10	test	test	NOUN
eblip-8866	15	11	questions	question	NOUN
eblip-8866	15	12	.	.	PUNCT
eblip-8866	16	1	in	in	ADP
eblip-8866	16	2	selecting	select	VERB
eblip-8866	16	3	federal	federal	ADJ
eblip-8866	16	4	depository	depository	NOUN
eblip-8866	16	5	libraries	library	NOUN
eblip-8866	16	6	for	for	ADP
eblip-8866	16	7	their	their	PRON
eblip-8866	16	8	sample	sample	NOUN
eblip-8866	16	9	the	the	DET
eblip-8866	16	10	authors	author	NOUN
eblip-8866	16	11	could	could	AUX
eblip-8866	16	12	ensure	ensure	VERB
eblip-8866	16	13	all	all	DET
eblip-8866	16	14	queries	query	NOUN
eblip-8866	16	15	may	may	AUX
eblip-8866	16	16	hypothetically	hypothetically	ADV
eblip-8866	16	17	be	be	AUX
eblip-8866	16	18	answered	answer	VERB
eblip-8866	16	19	using	use	VERB
eblip-8866	16	20	u.s	u.s	PROPN
eblip-8866	16	21	.	.	PROPN
eblip-8866	16	22	government	government	NOUN
eblip-8866	16	23	printing	printing	NOUN
eblip-8866	16	24	office	office	NOUN
eblip-8866	16	25	documents	document	NOUN
eblip-8866	16	26	,	,	PUNCT
eblip-8866	16	27	as	as	SCONJ
eblip-8866	16	28	all	all	DET
eblip-8866	16	29	mailto:etewell@moore.edu	mailto:etewell@moore.edu	PROPN
eblip-8866	16	30	�	�	PROPN
eblip-8866	16	31	evidence	evidence	NOUN
eblip-8866	16	32	based	base	VERB
eblip-8866	16	33	library	library	NOUN
eblip-8866	16	34	and	and	CCONJ
eblip-8866	16	35	information	information	NOUN
eblip-8866	16	36	practice	practice	NOUN
eblip-8866	16	37	2010	2010	NUM
eblip-8866	16	38	,	,	PUNCT
eblip-8866	16	39	5.4	5.4	NUM
eblip-8866	16	40	126	126	NUM
eblip-8866	16	41	of	of	ADP
eblip-8866	16	42	the	the	DET
eblip-8866	16	43	libraries	library	NOUN
eblip-8866	16	44	would	would	AUX
eblip-8866	16	45	hold	hold	VERB
eblip-8866	16	46	the	the	DET
eblip-8866	16	47	resources	resource	NOUN
eblip-8866	16	48	in	in	ADP
eblip-8866	16	49	question	question	NOUN
eblip-8866	16	50	.	.	PUNCT
eblip-8866	17	1	graduate	graduate	NOUN
eblip-8866	17	2	students	student	NOUN
eblip-8866	17	3	enrolled	enrol	VERB
eblip-8866	17	4	in	in	ADP
eblip-8866	17	5	the	the	DET
eblip-8866	17	6	university	university	PROPN
eblip-8866	17	7	of	of	ADP
eblip-8866	17	8	arizona	arizona	PROPN
eblip-8866	17	9	and	and	CCONJ
eblip-8866	17	10	university	university	PROPN
eblip-8866	17	11	of	of	ADP
eblip-8866	17	12	oklahoma	oklahoma	PROPN
eblip-8866	17	13	library	library	PROPN
eblip-8866	17	14	science	science	NOUN
eblip-8866	17	15	programs	program	NOUN
eblip-8866	17	16	were	be	AUX
eblip-8866	17	17	trained	train	VERB
eblip-8866	17	18	by	by	ADP
eblip-8866	17	19	the	the	DET
eblip-8866	17	20	authors	author	NOUN
eblip-8866	17	21	to	to	PART
eblip-8866	17	22	serve	serve	VERB
eblip-8866	17	23	as	as	ADP
eblip-8866	17	24	proxies	proxy	NOUN
eblip-8866	17	25	.	.	PUNCT
eblip-8866	18	1	the	the	DET
eblip-8866	18	2	proxies	proxy	NOUN
eblip-8866	18	3	posed	pose	VERB
eblip-8866	18	4	as	as	ADP
eblip-8866	18	5	library	library	NOUN
eblip-8866	18	6	users	user	NOUN
eblip-8866	18	7	and	and	CCONJ
eblip-8866	18	8	administered	administer	VERB
eblip-8866	18	9	the	the	DET
eblip-8866	18	10	set	set	NOUN
eblip-8866	18	11	of	of	ADP
eblip-8866	18	12	queries	query	NOUN
eblip-8866	18	13	at	at	ADP
eblip-8866	18	14	each	each	DET
eblip-8866	18	15	selected	select	VERB
eblip-8866	18	16	library	library	NOUN
eblip-8866	18	17	.	.	PUNCT
eblip-8866	19	1	reference	reference	NOUN
eblip-8866	19	2	librarians	librarian	NOUN
eblip-8866	19	3	and	and	CCONJ
eblip-8866	19	4	government	government	NOUN
eblip-8866	19	5	documents	document	NOUN
eblip-8866	19	6	librarians	librarian	NOUN
eblip-8866	19	7	were	be	AUX
eblip-8866	19	8	tested	test	VERB
eblip-8866	19	9	separately	separately	ADV
eblip-8866	19	10	,	,	PUNCT
eblip-8866	19	11	receiving	receive	VERB
eblip-8866	19	12	seven	seven	NUM
eblip-8866	19	13	and	and	CCONJ
eblip-8866	19	14	eight	eight	NUM
eblip-8866	19	15	questions	question	NOUN
eblip-8866	19	16	respectively	respectively	ADV
eblip-8866	19	17	at	at	ADP
eblip-8866	19	18	each	each	DET
eblip-8866	19	19	library	library	NOUN
eblip-8866	19	20	visited	visit	VERB
eblip-8866	19	21	.	.	PUNCT
eblip-8866	20	1	over	over	ADP
eblip-8866	20	2	a	a	DET
eblip-8866	20	3	four	four	NUM
eblip-8866	20	4	-	-	PUNCT
eblip-8866	20	5	month	month	NOUN
eblip-8866	20	6	period	period	NOUN
eblip-8866	20	7	a	a	DET
eblip-8866	20	8	total	total	NOUN
eblip-8866	20	9	of	of	ADP
eblip-8866	20	10	390	390	NUM
eblip-8866	20	11	questions	question	NOUN
eblip-8866	20	12	were	be	AUX
eblip-8866	20	13	posed	pose	VERB
eblip-8866	20	14	and	and	CCONJ
eblip-8866	20	15	their	their	PRON
eblip-8866	20	16	answers	answer	NOUN
eblip-8866	20	17	recorded	record	VERB
eblip-8866	20	18	.	.	PUNCT
eblip-8866	21	1	main	main	ADJ
eblip-8866	21	2	results	result	NOUN
eblip-8866	21	3	–	–	PUNCT
eblip-8866	21	4	the	the	DET
eblip-8866	21	5	respondents	respondent	NOUN
eblip-8866	21	6	correctly	correctly	ADV
eblip-8866	21	7	answered	answer	VERB
eblip-8866	21	8	241	241	NUM
eblip-8866	21	9	of	of	ADP
eblip-8866	21	10	390	390	NUM
eblip-8866	21	11	queries	query	NOUN
eblip-8866	21	12	(	(	PUNCT
eblip-8866	21	13	62	62	NUM
eblip-8866	21	14	percent	percent	NOUN
eblip-8866	21	15	)	)	PUNCT
eblip-8866	21	16	.	.	PUNCT
eblip-8866	22	1	government	government	NOUN
eblip-8866	22	2	documents	document	NOUN
eblip-8866	22	3	librarians	librarian	NOUN
eblip-8866	22	4	accurately	accurately	ADV
eblip-8866	22	5	answered	answer	VERB
eblip-8866	22	6	65	65	NUM
eblip-8866	22	7	percent	percent	NOUN
eblip-8866	22	8	of	of	ADP
eblip-8866	22	9	questions	question	NOUN
eblip-8866	22	10	,	,	PUNCT
eblip-8866	22	11	while	while	SCONJ
eblip-8866	22	12	reference	reference	NOUN
eblip-8866	22	13	librarians	librarian	NOUN
eblip-8866	22	14	successfully	successfully	ADV
eblip-8866	22	15	responded	respond	VERB
eblip-8866	22	16	to	to	ADP
eblip-8866	22	17	59	59	NUM
eblip-8866	22	18	percent	percent	NOUN
eblip-8866	22	19	.	.	PUNCT
eblip-8866	23	1	hernon	hernon	NOUN
eblip-8866	23	2	and	and	CCONJ
eblip-8866	23	3	mcclure	mcclure	PROPN
eblip-8866	23	4	derived	derive	VERB
eblip-8866	23	5	the	the	DET
eblip-8866	23	6	“	"	PUNCT
eblip-8866	23	7	55	55	NUM
eblip-8866	23	8	percent	percent	NOUN
eblip-8866	23	9	rule	rule	NOUN
eblip-8866	23	10	”	"	PUNCT
eblip-8866	23	11	for	for	ADP
eblip-8866	23	12	reference	reference	NOUN
eblip-8866	23	13	accuracy	accuracy	NOUN
eblip-8866	23	14	from	from	ADP
eblip-8866	23	15	these	these	DET
eblip-8866	23	16	results	result	NOUN
eblip-8866	23	17	and	and	CCONJ
eblip-8866	23	18	previous	previous	ADJ
eblip-8866	23	19	unobtrusive	unobtrusive	ADJ
eblip-8866	23	20	studies	study	NOUN
eblip-8866	23	21	conducted	conduct	VERB
eblip-8866	23	22	by	by	ADP
eblip-8866	23	23	both	both	CCONJ
eblip-8866	23	24	the	the	DET
eblip-8866	23	25	authors	author	NOUN
eblip-8866	23	26	and	and	CCONJ
eblip-8866	23	27	other	other	ADJ
eblip-8866	23	28	researchers	researcher	NOUN
eblip-8866	23	29	.	.	PUNCT
eblip-8866	24	1	this	this	DET
eblip-8866	24	2	body	body	NOUN
eblip-8866	24	3	of	of	ADP
eblip-8866	24	4	research	research	NOUN
eblip-8866	24	5	estimates	estimate	VERB
eblip-8866	24	6	the	the	DET
eblip-8866	24	7	rate	rate	NOUN
eblip-8866	24	8	of	of	ADP
eblip-8866	24	9	accurate	accurate	ADJ
eblip-8866	24	10	answers	answer	NOUN
eblip-8866	24	11	of	of	ADP
eblip-8866	24	12	factual	factual	ADJ
eblip-8866	24	13	and	and	CCONJ
eblip-8866	24	14	bibliographic	bibliographic	ADJ
eblip-8866	24	15	questions	question	NOUN
eblip-8866	24	16	to	to	PART
eblip-8866	24	17	be	be	AUX
eblip-8866	24	18	between	between	ADP
eblip-8866	24	19	50	50	NUM
eblip-8866	24	20	and	and	CCONJ
eblip-8866	24	21	62	62	NUM
eblip-8866	24	22	percent	percent	NOUN
eblip-8866	24	23	.	.	PUNCT
eblip-8866	25	1	data	datum	NOUN
eblip-8866	25	2	regarding	regard	VERB
eblip-8866	25	3	the	the	DET
eblip-8866	25	4	“	"	PUNCT
eblip-8866	25	5	interview	interview	NOUN
eblip-8866	25	6	and	and	CCONJ
eblip-8866	25	7	search	search	NOUN
eblip-8866	25	8	process	process	NOUN
eblip-8866	25	9	”	"	PUNCT
eblip-8866	25	10	(	(	PUNCT
eblip-8866	25	11	i&s	i&s	PROPN
eblip-8866	25	12	)	)	PUNCT
eblip-8866	25	13	,	,	PUNCT
eblip-8866	25	14	defined	define	VERB
eblip-8866	25	15	as	as	ADP
eblip-8866	25	16	the	the	DET
eblip-8866	25	17	activities	activity	NOUN
eblip-8866	25	18	between	between	ADP
eblip-8866	25	19	the	the	DET
eblip-8866	25	20	time	time	NOUN
eblip-8866	25	21	a	a	DET
eblip-8866	25	22	query	query	NOUN
eblip-8866	25	23	was	be	AUX
eblip-8866	25	24	posed	pose	VERB
eblip-8866	25	25	and	and	CCONJ
eblip-8866	25	26	when	when	SCONJ
eblip-8866	25	27	a	a	DET
eblip-8866	25	28	resolution	resolution	NOUN
eblip-8866	25	29	was	be	AUX
eblip-8866	25	30	provided	provide	VERB
eblip-8866	25	31	,	,	PUNCT
eblip-8866	25	32	also	also	ADV
eblip-8866	25	33	yielded	yield	VERB
eblip-8866	25	34	intriguing	intriguing	ADJ
eblip-8866	25	35	findings	finding	NOUN
eblip-8866	25	36	.	.	PUNCT
eblip-8866	26	1	regardless	regardless	ADV
eblip-8866	26	2	of	of	ADP
eblip-8866	26	3	the	the	DET
eblip-8866	26	4	question	question	NOUN
eblip-8866	26	5	asked	ask	VERB
eblip-8866	26	6	,	,	PUNCT
eblip-8866	26	7	the	the	DET
eblip-8866	26	8	average	average	ADJ
eblip-8866	26	9	i&s	i&s	PROPN
eblip-8866	26	10	duration	duration	NOUN
eblip-8866	26	11	was	be	AUX
eblip-8866	26	12	three	three	NUM
eblip-8866	26	13	to	to	PART
eblip-8866	26	14	five	five	NUM
eblip-8866	26	15	minutes	minute	NOUN
eblip-8866	26	16	.	.	PUNCT
eblip-8866	27	1	two	two	NUM
eblip-8866	27	2	-	-	PUNCT
eblip-8866	27	3	thirds	third	NOUN
eblip-8866	27	4	of	of	ADP
eblip-8866	27	5	the	the	DET
eblip-8866	27	6	accurate	accurate	ADJ
eblip-8866	27	7	answers	answer	NOUN
eblip-8866	27	8	were	be	AUX
eblip-8866	27	9	supplied	supply	VERB
eblip-8866	27	10	within	within	ADP
eblip-8866	27	11	three	three	NUM
eblip-8866	27	12	minutes	minute	NOUN
eblip-8866	27	13	,	,	PUNCT
eblip-8866	27	14	and	and	CCONJ
eblip-8866	27	15	89	89	NUM
eblip-8866	27	16	percent	percent	NOUN
eblip-8866	27	17	within	within	ADP
eblip-8866	27	18	five	five	NUM
eblip-8866	27	19	minutes	minute	NOUN
eblip-8866	27	20	of	of	ADP
eblip-8866	27	21	the	the	DET
eblip-8866	27	22	initiation	initiation	NOUN
eblip-8866	27	23	of	of	ADP
eblip-8866	27	24	i&s	i&s	PROPN
eblip-8866	27	25	.	.	PUNCT
eblip-8866	28	1	the	the	DET
eblip-8866	28	2	duration	duration	NOUN
eblip-8866	28	3	of	of	ADP
eblip-8866	28	4	i&s	i&s	PROPN
eblip-8866	28	5	did	do	AUX
eblip-8866	28	6	not	not	PART
eblip-8866	28	7	vary	vary	VERB
eblip-8866	28	8	significantly	significantly	ADV
eblip-8866	28	9	by	by	ADP
eblip-8866	28	10	library	library	ADJ
eblip-8866	28	11	type	type	NOUN
eblip-8866	28	12	or	or	CCONJ
eblip-8866	28	13	librarian	librarian	ADJ
eblip-8866	28	14	type	type	NOUN
eblip-8866	28	15	.	.	PUNCT
eblip-8866	29	1	reasons	reason	NOUN
eblip-8866	29	2	for	for	ADP
eblip-8866	29	3	the	the	DET
eblip-8866	29	4	provision	provision	NOUN
eblip-8866	29	5	of	of	ADP
eblip-8866	29	6	inaccurate	inaccurate	ADJ
eblip-8866	29	7	answers	answer	NOUN
eblip-8866	29	8	included	include	VERB
eblip-8866	29	9	providing	provide	VERB
eblip-8866	29	10	the	the	DET
eblip-8866	29	11	wrong	wrong	ADJ
eblip-8866	29	12	data	datum	NOUN
eblip-8866	29	13	(	(	PUNCT
eblip-8866	29	14	64	64	NUM
eblip-8866	29	15	percent	percent	NOUN
eblip-8866	29	16	of	of	ADP
eblip-8866	29	17	instances	instance	NOUN
eblip-8866	29	18	)	)	PUNCT
eblip-8866	29	19	,	,	PUNCT
eblip-8866	29	20	responding	respond	VERB
eblip-8866	29	21	with	with	ADP
eblip-8866	29	22	“	"	PUNCT
eblip-8866	29	23	do	do	AUX
eblip-8866	29	24	n’t	not	PART
eblip-8866	29	25	know	know	VERB
eblip-8866	29	26	”	"	PUNCT
eblip-8866	29	27	and	and	CCONJ
eblip-8866	29	28	ending	end	VERB
eblip-8866	29	29	the	the	DET
eblip-8866	29	30	interaction	interaction	NOUN
eblip-8866	29	31	(	(	PUNCT
eblip-8866	29	32	20	20	NUM
eblip-8866	29	33	percent	percent	NOUN
eblip-8866	29	34	)	)	PUNCT
eblip-8866	29	35	,	,	PUNCT
eblip-8866	29	36	or	or	CCONJ
eblip-8866	29	37	claiming	claim	VERB
eblip-8866	29	38	the	the	DET
eblip-8866	29	39	library	library	NOUN
eblip-8866	29	40	did	do	AUX
eblip-8866	29	41	not	not	PART
eblip-8866	29	42	own	own	VERB
eblip-8866	29	43	a	a	DET
eblip-8866	29	44	source	source	NOUN
eblip-8866	29	45	that	that	PRON
eblip-8866	29	46	would	would	AUX
eblip-8866	29	47	answer	answer	VERB
eblip-8866	29	48	the	the	DET
eblip-8866	29	49	query	query	NOUN
eblip-8866	29	50	(	(	PUNCT
eblip-8866	29	51	15	15	NUM
eblip-8866	29	52	percent	percent	NOUN
eblip-8866	29	53	)	)	PUNCT
eblip-8866	29	54	.	.	PUNCT
eblip-8866	30	1	other	other	ADJ
eblip-8866	30	2	findings	finding	NOUN
eblip-8866	30	3	included	include	VERB
eblip-8866	30	4	the	the	DET
eblip-8866	30	5	fact	fact	NOUN
eblip-8866	30	6	that	that	SCONJ
eblip-8866	30	7	respondents	respondent	NOUN
eblip-8866	30	8	infrequently	infrequently	ADV
eblip-8866	30	9	offered	offer	VERB
eblip-8866	30	10	referrals	referral	NOUN
eblip-8866	30	11	,	,	PUNCT
eblip-8866	30	12	which	which	PRON
eblip-8866	30	13	took	take	VERB
eblip-8866	30	14	place	place	NOUN
eblip-8866	30	15	in	in	ADP
eblip-8866	30	16	17	17	NUM
eblip-8866	30	17	percent	percent	NOUN
eblip-8866	30	18	of	of	ADP
eblip-8866	30	19	all	all	DET
eblip-8866	30	20	interactions	interaction	NOUN
eblip-8866	30	21	,	,	PUNCT
eblip-8866	30	22	and	and	CCONJ
eblip-8866	30	23	that	that	SCONJ
eblip-8866	30	24	the	the	DET
eblip-8866	30	25	three	three	NUM
eblip-8866	30	26	geographic	geographic	ADJ
eblip-8866	30	27	regions	region	NOUN
eblip-8866	30	28	studied	study	VERB
eblip-8866	30	29	had	have	VERB
eblip-8866	30	30	an	an	DET
eblip-8866	30	31	even	even	ADJ
eblip-8866	30	32	distribution	distribution	NOUN
eblip-8866	30	33	of	of	ADP
eblip-8866	30	34	correct	correct	ADJ
eblip-8866	30	35	answers	answer	NOUN
eblip-8866	30	36	.	.	PUNCT
eblip-8866	31	1	conclusions	conclusion	NOUN
eblip-8866	31	2	based	base	VERB
eblip-8866	31	3	on	on	ADP
eblip-8866	31	4	their	their	PRON
eblip-8866	31	5	research	research	NOUN
eblip-8866	31	6	results	result	NOUN
eblip-8866	31	7	as	as	ADV
eblip-8866	31	8	well	well	ADV
eblip-8866	31	9	as	as	ADP
eblip-8866	31	10	those	those	PRON
eblip-8866	31	11	of	of	ADP
eblip-8866	31	12	similar	similar	ADJ
eblip-8866	31	13	unobtrusive	unobtrusive	ADJ
eblip-8866	31	14	studies	study	NOUN
eblip-8866	31	15	,	,	PUNCT
eblip-8866	31	16	the	the	DET
eblip-8866	31	17	authors	author	NOUN
eblip-8866	31	18	propose	propose	VERB
eblip-8866	31	19	two	two	NUM
eblip-8866	31	20	rules	rule	NOUN
eblip-8866	31	21	regarding	regard	VERB
eblip-8866	31	22	reference	reference	NOUN
eblip-8866	31	23	assistance	assistance	NOUN
eblip-8866	31	24	that	that	PRON
eblip-8866	31	25	apply	apply	VERB
eblip-8866	31	26	to	to	ADP
eblip-8866	31	27	public	public	ADJ
eblip-8866	31	28	and	and	CCONJ
eblip-8866	31	29	academic	academic	ADJ
eblip-8866	31	30	libraries	library	NOUN
eblip-8866	31	31	.	.	PUNCT
eblip-8866	32	1	first	first	ADV
eblip-8866	32	2	,	,	PUNCT
eblip-8866	32	3	reference	reference	NOUN
eblip-8866	32	4	librarians	librarian	NOUN
eblip-8866	32	5	correctly	correctly	ADV
eblip-8866	32	6	answer	answer	VERB
eblip-8866	32	7	approximately	approximately	ADV
eblip-8866	32	8	55	55	NUM
eblip-8866	32	9	percent	percent	NOUN
eblip-8866	32	10	of	of	ADP
eblip-8866	32	11	factual	factual	ADJ
eblip-8866	32	12	and	and	CCONJ
eblip-8866	32	13	bibliographic	bibliographic	ADJ
eblip-8866	32	14	queries	query	NOUN
eblip-8866	32	15	received	receive	VERB
eblip-8866	32	16	(	(	PUNCT
eblip-8866	32	17	the	the	DET
eblip-8866	32	18	55	55	NUM
eblip-8866	32	19	percent	percent	NOUN
eblip-8866	32	20	reference	reference	NOUN
eblip-8866	32	21	rule	rule	NOUN
eblip-8866	32	22	)	)	PUNCT
eblip-8866	32	23	.	.	PUNCT
eblip-8866	33	1	second	second	ADV
eblip-8866	33	2	,	,	PUNCT
eblip-8866	33	3	librarians	librarian	NOUN
eblip-8866	33	4	spend	spend	VERB
eblip-8866	33	5	no	no	DET
eblip-8866	33	6	more	more	ADJ
eblip-8866	33	7	than	than	ADP
eblip-8866	33	8	five	five	NUM
eblip-8866	33	9	minutes	minute	NOUN
eblip-8866	33	10	on	on	ADP
eblip-8866	33	11	most	most	ADV
eblip-8866	33	12	factual	factual	ADJ
eblip-8866	33	13	and	and	CCONJ
eblip-8866	33	14	bibliographic	bibliographic	ADJ
eblip-8866	33	15	questions	question	NOUN
eblip-8866	33	16	(	(	PUNCT
eblip-8866	33	17	the	the	DET
eblip-8866	33	18	fiveminute	fiveminute	NOUN
eblip-8866	33	19	answer	answer	NOUN
eblip-8866	33	20	rule	rule	NOUN
eblip-8866	33	21	)	)	PUNCT
eblip-8866	33	22	.	.	PUNCT
eblip-8866	34	1	ultimately	ultimately	ADV
eblip-8866	34	2	,	,	PUNCT
eblip-8866	34	3	hernon	hernon	PROPN
eblip-8866	34	4	and	and	CCONJ
eblip-8866	34	5	mcclure	mcclure	PROPN
eblip-8866	34	6	recommend	recommend	VERB
eblip-8866	34	7	reevaluating	reevaluate	VERB
eblip-8866	34	8	the	the	DET
eblip-8866	34	9	centrality	centrality	NOUN
eblip-8866	34	10	of	of	ADP
eblip-8866	34	11	reference	reference	NOUN
eblip-8866	34	12	services	service	NOUN
eblip-8866	34	13	to	to	ADP
eblip-8866	34	14	library	library	ADJ
eblip-8866	34	15	operations	operation	NOUN
eblip-8866	34	16	.	.	PUNCT
eblip-8866	35	1	if	if	SCONJ
eblip-8866	35	2	trained	train	VERB
eblip-8866	35	3	professionals	professional	NOUN
eblip-8866	35	4	are	be	AUX
eblip-8866	35	5	unable	unable	ADJ
eblip-8866	35	6	to	to	PART
eblip-8866	35	7	answer	answer	VERB
eblip-8866	35	8	more	more	ADJ
eblip-8866	35	9	than	than	ADP
eblip-8866	35	10	60	60	NUM
eblip-8866	35	11	percent	percent	NOUN
eblip-8866	35	12	of	of	ADP
eblip-8866	35	13	factual	factual	ADJ
eblip-8866	35	14	questions	question	NOUN
eblip-8866	35	15	correctly	correctly	ADV
eblip-8866	35	16	,	,	PUNCT
eblip-8866	35	17	should	should	AUX
eblip-8866	35	18	reference	reference	VERB
eblip-8866	35	19	services	service	NOUN
eblip-8866	35	20	continue	continue	VERB
eblip-8866	35	21	to	to	PART
eblip-8866	35	22	receive	receive	VERB
eblip-8866	35	23	such	such	ADJ
eblip-8866	35	24	considerable	considerable	ADJ
eblip-8866	35	25	staffing	staffing	NOUN
eblip-8866	35	26	and	and	CCONJ
eblip-8866	35	27	funding	funding	NOUN
eblip-8866	35	28	?	?	PUNCT
eblip-8866	36	1	or	or	CCONJ
eblip-8866	36	2	,	,	PUNCT
eblip-8866	36	3	alternatively	alternatively	ADV
eblip-8866	36	4	,	,	PUNCT
eblip-8866	36	5	should	should	AUX
eblip-8866	36	6	libraries	library	NOUN
eblip-8866	36	7	increase	increase	VERB
eblip-8866	36	8	efforts	effort	NOUN
eblip-8866	36	9	to	to	PART
eblip-8866	36	10	improve	improve	VERB
eblip-8866	36	11	the	the	DET
eblip-8866	36	12	accuracy	accuracy	NOUN
eblip-8866	36	13	of	of	ADP
eblip-8866	36	14	answers	answer	NOUN
eblip-8866	36	15	?	?	PUNCT
eblip-8866	37	1	the	the	DET
eblip-8866	37	2	authors	author	NOUN
eblip-8866	37	3	close	close	ADJ
eblip-8866	37	4	by	by	ADP
eblip-8866	37	5	challenging	challenge	VERB
eblip-8866	37	6	the	the	DET
eblip-8866	37	7	profession	profession	NOUN
eblip-8866	37	8	to	to	PART
eblip-8866	37	9	address	address	VERB
eblip-8866	37	10	the	the	DET
eblip-8866	37	11	need	need	NOUN
eblip-8866	37	12	for	for	ADP
eblip-8866	37	13	strategic	strategic	ADJ
eblip-8866	37	14	assessment	assessment	NOUN
eblip-8866	37	15	of	of	ADP
eblip-8866	37	16	reference	reference	NOUN
eblip-8866	37	17	effectiveness	effectiveness	NOUN
eblip-8866	37	18	.	.	PUNCT
eblip-8866	38	1	commentary	commentary	NOUN
eblip-8866	38	2	the	the	DET
eblip-8866	38	3	accuracy	accuracy	NOUN
eblip-8866	38	4	and	and	CCONJ
eblip-8866	38	5	delivery	delivery	NOUN
eblip-8866	38	6	of	of	ADP
eblip-8866	38	7	reference	reference	NOUN
eblip-8866	38	8	services	service	NOUN
eblip-8866	38	9	remains	remain	VERB
eblip-8866	38	10	a	a	DET
eblip-8866	38	11	focal	focal	ADJ
eblip-8866	38	12	point	point	NOUN
eblip-8866	38	13	for	for	ADP
eblip-8866	38	14	public	public	ADJ
eblip-8866	38	15	and	and	CCONJ
eblip-8866	38	16	academic	academic	ADJ
eblip-8866	38	17	libraries	library	NOUN
eblip-8866	38	18	,	,	PUNCT
eblip-8866	38	19	and	and	CCONJ
eblip-8866	38	20	as	as	ADP
eblip-8866	38	21	an	an	DET
eblip-8866	38	22	area	area	NOUN
eblip-8866	38	23	involving	involve	VERB
eblip-8866	38	24	substantial	substantial	ADJ
eblip-8866	38	25	resources	resource	NOUN
eblip-8866	38	26	and	and	CCONJ
eblip-8866	38	27	staff	staff	NOUN
eblip-8866	38	28	time	time	NOUN
eblip-8866	38	29	it	it	PRON
eblip-8866	38	30	demands	demand	VERB
eblip-8866	38	31	informed	informed	ADJ
eblip-8866	38	32	decision	decision	NOUN
eblip-8866	38	33	-	-	PUNCT
eblip-8866	38	34	making	making	NOUN
eblip-8866	38	35	.	.	PUNCT
eblip-8866	39	1	the	the	DET
eblip-8866	39	2	authors	author	NOUN
eblip-8866	39	3	’	’	PART
eblip-8866	39	4	goal	goal	NOUN
eblip-8866	39	5	was	be	AUX
eblip-8866	39	6	to	to	PART
eblip-8866	39	7	emphasize	emphasize	VERB
eblip-8866	39	8	the	the	DET
eblip-8866	39	9	user	user	NOUN
eblip-8866	39	10	’s	’s	PART
eblip-8866	39	11	perspective	perspective	NOUN
eblip-8866	39	12	as	as	ADP
eblip-8866	39	13	a	a	DET
eblip-8866	39	14	means	means	NOUN
eblip-8866	39	15	to	to	PART
eblip-8866	39	16	examine	examine	VERB
eblip-8866	39	17	widely	widely	ADV
eblip-8866	39	18	held	hold	VERB
eblip-8866	39	19	assumptions	assumption	NOUN
eblip-8866	39	20	about	about	ADP
eblip-8866	39	21	reference	reference	NOUN
eblip-8866	39	22	services	service	NOUN
eblip-8866	39	23	.	.	PUNCT
eblip-8866	40	1	hernon	hernon	PROPN
eblip-8866	40	2	and	and	CCONJ
eblip-8866	40	3	mcclure	mcclure	PROPN
eblip-8866	40	4	’s	’s	PART
eblip-8866	40	5	ultimate	ultimate	ADJ
eblip-8866	40	6	aim	aim	NOUN
eblip-8866	40	7	,	,	PUNCT
eblip-8866	40	8	however	however	ADV
eblip-8866	40	9	,	,	PUNCT
eblip-8866	40	10	appears	appear	VERB
eblip-8866	40	11	to	to	PART
eblip-8866	40	12	have	have	AUX
eblip-8866	40	13	been	be	AUX
eblip-8866	40	14	to	to	PART
eblip-8866	40	15	encourage	encourage	VERB
eblip-8866	40	16	practicing	practice	VERB
eblip-8866	40	17	librarians	librarian	NOUN
eblip-8866	40	18	to	to	PART
eblip-8866	40	19	apply	apply	VERB
eblip-8866	40	20	empirical	empirical	ADJ
eblip-8866	40	21	evidence	evidence	NOUN
eblip-8866	40	22	to	to	ADP
eblip-8866	40	23	critical	critical	ADJ
eblip-8866	40	24	issues	issue	NOUN
eblip-8866	40	25	in	in	ADP
eblip-8866	40	26	the	the	DET
eblip-8866	40	27	profession	profession	NOUN
eblip-8866	40	28	(	(	PUNCT
eblip-8866	40	29	1987	1987	NUM
eblip-8866	40	30	,	,	PUNCT
eblip-8866	40	31	p.	p.	NOUN
eblip-8866	40	32	283	283	NUM
eblip-8866	40	33	)	)	PUNCT
eblip-8866	40	34	.	.	PUNCT
eblip-8866	41	1	in	in	ADP
eblip-8866	41	2	many	many	ADJ
eblip-8866	41	3	ways	way	NOUN
eblip-8866	41	4	,	,	PUNCT
eblip-8866	41	5	their	their	PRON
eblip-8866	41	6	work	work	NOUN
eblip-8866	41	7	is	be	AUX
eblip-8866	41	8	an	an	DET
eblip-8866	41	9	improvement	improvement	NOUN
eblip-8866	41	10	on	on	ADP
eblip-8866	41	11	the	the	DET
eblip-8866	41	12	authors	author	NOUN
eblip-8866	41	13	’	’	PART
eblip-8866	41	14	past	past	ADJ
eblip-8866	41	15	studies	study	NOUN
eblip-8866	41	16	utilizing	utilize	VERB
eblip-8866	41	17	unobtrusive	unobtrusive	ADJ
eblip-8866	41	18	testing	testing	NOUN
eblip-8866	41	19	methodology	methodology	NOUN
eblip-8866	41	20	.	.	PUNCT
eblip-8866	42	1	their	their	PRON
eblip-8866	42	2	approach	approach	NOUN
eblip-8866	42	3	is	be	AUX
eblip-8866	42	4	commendable	commendable	ADJ
eblip-8866	42	5	,	,	PUNCT
eblip-8866	42	6	yet	yet	CCONJ
eblip-8866	42	7	the	the	DET
eblip-8866	42	8	study	study	NOUN
eblip-8866	42	9	evidence	evidence	NOUN
eblip-8866	42	10	based	base	VERB
eblip-8866	42	11	library	library	NOUN
eblip-8866	42	12	and	and	CCONJ
eblip-8866	42	13	information	information	NOUN
eblip-8866	42	14	practice	practice	NOUN
eblip-8866	42	15	2010	2010	NUM
eblip-8866	42	16	,	,	PUNCT
eblip-8866	42	17	5.4	5.4	NUM
eblip-8866	42	18	127	127	NUM
eblip-8866	42	19	contains	contain	VERB
eblip-8866	42	20	several	several	ADJ
eblip-8866	42	21	issues	issue	NOUN
eblip-8866	42	22	of	of	ADP
eblip-8866	42	23	note	note	NOUN
eblip-8866	42	24	and	and	CCONJ
eblip-8866	42	25	potential	potential	ADJ
eblip-8866	42	26	limitations	limitation	NOUN
eblip-8866	42	27	:	:	PUNCT
eblip-8866	42	28	•	•	SCONJ
eblip-8866	42	29	the	the	DET
eblip-8866	42	30	graduate	graduate	NOUN
eblip-8866	42	31	student	student	NOUN
eblip-8866	42	32	proxies	proxy	NOUN
eblip-8866	42	33	were	be	AUX
eblip-8866	42	34	instructed	instruct	VERB
eblip-8866	42	35	to	to	PART
eblip-8866	42	36	pose	pose	VERB
eblip-8866	42	37	questions	question	NOUN
eblip-8866	42	38	to	to	ADP
eblip-8866	42	39	the	the	DET
eblip-8866	42	40	individual	individual	NOUN
eblip-8866	42	41	they	they	PRON
eblip-8866	42	42	presumed	presume	VERB
eblip-8866	42	43	to	to	PART
eblip-8866	42	44	be	be	AUX
eblip-8866	42	45	the	the	DET
eblip-8866	42	46	reference	reference	NOUN
eblip-8866	42	47	librarian	librarian	NOUN
eblip-8866	42	48	,	,	PUNCT
eblip-8866	42	49	resulting	result	VERB
eblip-8866	42	50	in	in	ADP
eblip-8866	42	51	the	the	DET
eblip-8866	42	52	possibility	possibility	NOUN
eblip-8866	42	53	of	of	ADP
eblip-8866	42	54	incorrect	incorrect	ADJ
eblip-8866	42	55	respondents	respondent	NOUN
eblip-8866	42	56	(	(	PUNCT
eblip-8866	42	57	such	such	ADJ
eblip-8866	42	58	as	as	ADP
eblip-8866	42	59	support	support	NOUN
eblip-8866	42	60	staff	staff	NOUN
eblip-8866	42	61	)	)	PUNCT
eblip-8866	42	62	and	and	CCONJ
eblip-8866	42	63	erroneous	erroneous	ADJ
eblip-8866	42	64	data	datum	NOUN
eblip-8866	42	65	.	.	PUNCT
eblip-8866	43	1	a	a	DET
eblip-8866	43	2	more	more	ADV
eblip-8866	43	3	rigorous	rigorous	ADJ
eblip-8866	43	4	design	design	NOUN
eblip-8866	43	5	would	would	AUX
eblip-8866	43	6	include	include	VERB
eblip-8866	43	7	a	a	DET
eblip-8866	43	8	second	second	ADJ
eblip-8866	43	9	observer	observer	NOUN
eblip-8866	43	10	to	to	PART
eblip-8866	43	11	corroborate	corroborate	VERB
eblip-8866	43	12	proxy	proxy	NOUN
eblip-8866	43	13	observations	observation	NOUN
eblip-8866	43	14	and	and	CCONJ
eblip-8866	43	15	minimize	minimize	VERB
eblip-8866	43	16	observer	observer	NOUN
eblip-8866	43	17	biases	bias	NOUN
eblip-8866	43	18	.	.	PUNCT
eblip-8866	44	1	•	•	NUM
eblip-8866	44	2	accuracy	accuracy	NOUN
eblip-8866	44	3	is	be	AUX
eblip-8866	44	4	presented	present	VERB
eblip-8866	44	5	as	as	ADP
eblip-8866	44	6	the	the	DET
eblip-8866	44	7	sole	sole	ADJ
eblip-8866	44	8	indicator	indicator	NOUN
eblip-8866	44	9	of	of	ADP
eblip-8866	44	10	quality	quality	NOUN
eblip-8866	44	11	reference	reference	NOUN
eblip-8866	44	12	service	service	NOUN
eblip-8866	44	13	.	.	PUNCT
eblip-8866	45	1	in	in	ADP
eblip-8866	45	2	practice	practice	NOUN
eblip-8866	45	3	,	,	PUNCT
eblip-8866	45	4	a	a	DET
eblip-8866	45	5	number	number	NOUN
eblip-8866	45	6	of	of	ADP
eblip-8866	45	7	other	other	ADJ
eblip-8866	45	8	factors	factor	NOUN
eblip-8866	45	9	not	not	PART
eblip-8866	45	10	addressed	address	VERB
eblip-8866	45	11	by	by	ADP
eblip-8866	45	12	accuracy	accuracy	NOUN
eblip-8866	45	13	contribute	contribute	VERB
eblip-8866	45	14	to	to	ADP
eblip-8866	45	15	excellent	excellent	ADJ
eblip-8866	45	16	service	service	NOUN
eblip-8866	45	17	from	from	ADP
eblip-8866	45	18	the	the	DET
eblip-8866	45	19	user	user	NOUN
eblip-8866	45	20	’s	’s	PART
eblip-8866	45	21	perspective	perspective	NOUN
eblip-8866	45	22	.	.	PUNCT
eblip-8866	46	1	•	•	NUM
eblip-8866	46	2	not	not	PART
eblip-8866	46	3	all	all	DET
eblip-8866	46	4	varieties	variety	NOUN
eblip-8866	46	5	of	of	ADP
eblip-8866	46	6	reference	reference	NOUN
eblip-8866	46	7	questions	question	NOUN
eblip-8866	46	8	are	be	AUX
eblip-8866	46	9	represented	represent	VERB
eblip-8866	46	10	by	by	ADP
eblip-8866	46	11	the	the	DET
eblip-8866	46	12	factual	factual	ADJ
eblip-8866	46	13	and	and	CCONJ
eblip-8866	46	14	bibliographic	bibliographic	ADJ
eblip-8866	46	15	queries	query	NOUN
eblip-8866	46	16	posed	pose	VERB
eblip-8866	46	17	.	.	PUNCT
eblip-8866	47	1	queries	query	NOUN
eblip-8866	47	2	requiring	require	VERB
eblip-8866	47	3	ambiguous	ambiguous	ADJ
eblip-8866	47	4	answers	answer	NOUN
eblip-8866	47	5	,	,	PUNCT
eblip-8866	47	6	for	for	ADP
eblip-8866	47	7	example	example	NOUN
eblip-8866	47	8	,	,	PUNCT
eblip-8866	47	9	are	be	AUX
eblip-8866	47	10	not	not	PART
eblip-8866	47	11	easily	easily	ADV
eblip-8866	47	12	measured	measure	VERB
eblip-8866	47	13	and	and	CCONJ
eblip-8866	47	14	might	might	AUX
eblip-8866	47	15	be	be	AUX
eblip-8866	47	16	left	leave	VERB
eblip-8866	47	17	unaddressed	unaddresse	VERB
eblip-8866	47	18	.	.	PUNCT
eblip-8866	48	1	•	•	NUM
eblip-8866	48	2	a	a	DET
eblip-8866	48	3	potential	potential	ADJ
eblip-8866	48	4	bias	bias	NOUN
eblip-8866	48	5	was	be	AUX
eblip-8866	48	6	introduced	introduce	VERB
eblip-8866	48	7	because	because	SCONJ
eblip-8866	48	8	the	the	DET
eblip-8866	48	9	government	government	NOUN
eblip-8866	48	10	documents	document	NOUN
eblip-8866	48	11	sought	seek	VERB
eblip-8866	48	12	were	be	AUX
eblip-8866	48	13	not	not	PART
eblip-8866	48	14	identified	identify	VERB
eblip-8866	48	15	as	as	ADP
eblip-8866	48	16	such	such	ADJ
eblip-8866	48	17	,	,	PUNCT
eblip-8866	48	18	yet	yet	CCONJ
eblip-8866	48	19	government	government	NOUN
eblip-8866	48	20	document	document	NOUN
eblip-8866	48	21	librarians	librarian	NOUN
eblip-8866	48	22	’	'	PUNCT
eblip-8866	48	23	expertise	expertise	NOUN
eblip-8866	48	24	could	could	AUX
eblip-8866	48	25	result	result	VERB
eblip-8866	48	26	in	in	ADP
eblip-8866	48	27	identifying	identify	VERB
eblip-8866	48	28	these	these	DET
eblip-8866	48	29	requests	request	NOUN
eblip-8866	48	30	.	.	PUNCT
eblip-8866	49	1	•	•	NUM
eblip-8866	49	2	government	government	NOUN
eblip-8866	49	3	documents	document	NOUN
eblip-8866	49	4	inquiries	inquiry	NOUN
eblip-8866	49	5	,	,	PUNCT
eblip-8866	49	6	the	the	DET
eblip-8866	49	7	foundation	foundation	NOUN
eblip-8866	49	8	for	for	ADP
eblip-8866	49	9	the	the	DET
eblip-8866	49	10	authors	author	NOUN
eblip-8866	49	11	’	’	PART
eblip-8866	49	12	test	test	NOUN
eblip-8866	49	13	questions	question	NOUN
eblip-8866	49	14	,	,	PUNCT
eblip-8866	49	15	are	be	AUX
eblip-8866	49	16	more	more	ADV
eblip-8866	49	17	likely	likely	ADJ
eblip-8866	49	18	to	to	PART
eblip-8866	49	19	require	require	VERB
eblip-8866	49	20	additional	additional	ADJ
eblip-8866	49	21	expertise	expertise	NOUN
eblip-8866	49	22	to	to	PART
eblip-8866	49	23	successfully	successfully	ADV
eblip-8866	49	24	navigate	navigate	VERB
eblip-8866	49	25	compared	compare	VERB
eblip-8866	49	26	to	to	ADP
eblip-8866	49	27	standard	standard	ADJ
eblip-8866	49	28	reference	reference	NOUN
eblip-8866	49	29	questions	question	NOUN
eblip-8866	49	30	.	.	PUNCT
eblip-8866	50	1	however	however	ADV
eblip-8866	50	2	,	,	PUNCT
eblip-8866	50	3	it	it	PRON
eblip-8866	50	4	should	should	AUX
eblip-8866	50	5	be	be	AUX
eblip-8866	50	6	noted	note	VERB
eblip-8866	50	7	that	that	SCONJ
eblip-8866	50	8	all	all	PRON
eblip-8866	50	9	of	of	ADP
eblip-8866	50	10	the	the	DET
eblip-8866	50	11	resources	resource	NOUN
eblip-8866	50	12	requested	request	VERB
eblip-8866	50	13	were	be	AUX
eblip-8866	50	14	indeed	indeed	ADV
eblip-8866	50	15	accessible	accessible	ADJ
eblip-8866	50	16	through	through	ADP
eblip-8866	50	17	the	the	DET
eblip-8866	50	18	respective	respective	ADJ
eblip-8866	50	19	library	library	NOUN
eblip-8866	50	20	’s	’s	PART
eblip-8866	50	21	catalogue	catalogue	NOUN
eblip-8866	50	22	,	,	PUNCT
eblip-8866	50	23	and	and	CCONJ
eblip-8866	50	24	could	could	AUX
eblip-8866	50	25	potentially	potentially	ADV
eblip-8866	50	26	have	have	AUX
eblip-8866	50	27	been	be	AUX
eblip-8866	50	28	located	locate	VERB
eblip-8866	50	29	by	by	ADP
eblip-8866	50	30	the	the	DET
eblip-8866	50	31	librarians	librarian	NOUN
eblip-8866	50	32	.	.	PUNCT
eblip-8866	51	1	•	•	NUM
eblip-8866	51	2	brief	brief	ADJ
eblip-8866	51	3	,	,	PUNCT
eblip-8866	51	4	non	non	ADJ
eblip-8866	51	5	-	-	ADJ
eblip-8866	51	6	routine	routine	ADJ
eblip-8866	51	7	factual	factual	ADJ
eblip-8866	51	8	questions	question	NOUN
eblip-8866	51	9	such	such	ADJ
eblip-8866	51	10	as	as	ADP
eblip-8866	51	11	those	those	PRON
eblip-8866	51	12	developed	develop	VERB
eblip-8866	51	13	by	by	ADP
eblip-8866	51	14	the	the	DET
eblip-8866	51	15	authors	author	NOUN
eblip-8866	51	16	do	do	AUX
eblip-8866	51	17	not	not	PART
eblip-8866	51	18	constitute	constitute	VERB
eblip-8866	51	19	the	the	DET
eblip-8866	51	20	majority	majority	NOUN
eblip-8866	51	21	of	of	ADP
eblip-8866	51	22	questions	question	NOUN
eblip-8866	51	23	received	receive	VERB
eblip-8866	51	24	at	at	ADP
eblip-8866	51	25	reference	reference	NOUN
eblip-8866	51	26	desks	desk	NOUN
eblip-8866	51	27	,	,	PUNCT
eblip-8866	51	28	possibly	possibly	ADV
eblip-8866	51	29	resulting	result	VERB
eblip-8866	51	30	in	in	ADP
eblip-8866	51	31	a	a	DET
eblip-8866	51	32	lower	low	ADJ
eblip-8866	51	33	accuracy	accuracy	NOUN
eblip-8866	51	34	rate	rate	NOUN
eblip-8866	51	35	compared	compare	VERB
eblip-8866	51	36	to	to	ADP
eblip-8866	51	37	that	that	PRON
eblip-8866	51	38	which	which	PRON
eblip-8866	51	39	might	might	AUX
eblip-8866	51	40	be	be	AUX
eblip-8866	51	41	found	find	VERB
eblip-8866	51	42	while	while	SCONJ
eblip-8866	51	43	observing	observe	VERB
eblip-8866	51	44	everyday	everyday	ADJ
eblip-8866	51	45	reference	reference	NOUN
eblip-8866	51	46	operations	operation	NOUN
eblip-8866	51	47	.	.	PUNCT
eblip-8866	52	1	•	•	NUM
eblip-8866	52	2	schumacher	schumacher	PROPN
eblip-8866	52	3	correctly	correctly	ADV
eblip-8866	52	4	notes	note	VERB
eblip-8866	52	5	that	that	SCONJ
eblip-8866	52	6	the	the	DET
eblip-8866	52	7	inclusion	inclusion	NOUN
eblip-8866	52	8	of	of	ADP
eblip-8866	52	9	routine	routine	ADJ
eblip-8866	52	10	factual	factual	ADJ
eblip-8866	52	11	and	and	CCONJ
eblip-8866	52	12	directional	directional	ADJ
eblip-8866	52	13	questions	question	NOUN
eblip-8866	52	14	would	would	AUX
eblip-8866	52	15	cause	cause	VERB
eblip-8866	52	16	the	the	DET
eblip-8866	52	17	accuracy	accuracy	NOUN
eblip-8866	52	18	rate	rate	NOUN
eblip-8866	52	19	to	to	PART
eblip-8866	52	20	increase	increase	VERB
eblip-8866	52	21	dramatically	dramatically	ADV
eblip-8866	52	22	(	(	PUNCT
eblip-8866	52	23	1987	1987	NUM
eblip-8866	52	24	)	)	PUNCT
eblip-8866	52	25	.	.	PUNCT
eblip-8866	53	1	while	while	SCONJ
eblip-8866	53	2	their	their	PRON
eblip-8866	53	3	research	research	NOUN
eblip-8866	53	4	contains	contain	VERB
eblip-8866	53	5	these	these	DET
eblip-8866	53	6	aforementioned	aforementioned	ADJ
eblip-8866	53	7	flaws	flaw	NOUN
eblip-8866	53	8	,	,	PUNCT
eblip-8866	53	9	hernon	hernon	NOUN
eblip-8866	53	10	and	and	CCONJ
eblip-8866	53	11	mcclure	mcclure	PROPN
eblip-8866	53	12	succeeded	succeed	VERB
eblip-8866	53	13	in	in	ADP
eblip-8866	53	14	creating	create	VERB
eblip-8866	53	15	sustained	sustained	ADJ
eblip-8866	53	16	discussion	discussion	NOUN
eblip-8866	53	17	on	on	ADP
eblip-8866	53	18	the	the	DET
eblip-8866	53	19	topic	topic	NOUN
eblip-8866	53	20	of	of	ADP
eblip-8866	53	21	improving	improve	VERB
eblip-8866	53	22	the	the	DET
eblip-8866	53	23	evaluation	evaluation	NOUN
eblip-8866	53	24	of	of	ADP
eblip-8866	53	25	reference	reference	NOUN
eblip-8866	53	26	services	service	NOUN
eblip-8866	53	27	.	.	PUNCT
eblip-8866	54	1	their	their	PRON
eblip-8866	54	2	landmark	landmark	PROPN
eblip-8866	54	3	study	study	NOUN
eblip-8866	54	4	contributed	contribute	VERB
eblip-8866	54	5	significantly	significantly	ADV
eblip-8866	54	6	to	to	ADP
eblip-8866	54	7	the	the	DET
eblip-8866	54	8	popularity	popularity	NOUN
eblip-8866	54	9	of	of	ADP
eblip-8866	54	10	unobtrusive	unobtrusive	ADJ
eblip-8866	54	11	testing	testing	NOUN
eblip-8866	54	12	to	to	PART
eblip-8866	54	13	assess	assess	VERB
eblip-8866	54	14	services	service	NOUN
eblip-8866	54	15	.	.	PUNCT
eblip-8866	55	1	applications	application	NOUN
eblip-8866	55	2	of	of	ADP
eblip-8866	55	3	the	the	DET
eblip-8866	55	4	methodology	methodology	NOUN
eblip-8866	55	5	have	have	AUX
eblip-8866	55	6	been	be	AUX
eblip-8866	55	7	limited	limit	VERB
eblip-8866	55	8	to	to	ADP
eblip-8866	55	9	investigating	investigate	VERB
eblip-8866	55	10	the	the	DET
eblip-8866	55	11	quality	quality	NOUN
eblip-8866	55	12	of	of	ADP
eblip-8866	55	13	reference	reference	NOUN
eblip-8866	55	14	,	,	PUNCT
eblip-8866	55	15	yet	yet	CCONJ
eblip-8866	55	16	unobtrusive	unobtrusive	ADJ
eblip-8866	55	17	measures	measure	NOUN
eblip-8866	55	18	could	could	AUX
eblip-8866	55	19	in	in	ADP
eblip-8866	55	20	fact	fact	NOUN
eblip-8866	55	21	be	be	AUX
eblip-8866	55	22	applied	apply	VERB
eblip-8866	55	23	to	to	ADP
eblip-8866	55	24	multiple	multiple	ADJ
eblip-8866	55	25	areas	area	NOUN
eblip-8866	55	26	,	,	PUNCT
eblip-8866	55	27	particularly	particularly	ADV
eblip-8866	55	28	instruction	instruction	NOUN
eblip-8866	55	29	and	and	CCONJ
eblip-8866	55	30	outreach	outreach	NOUN
eblip-8866	55	31	.	.	PUNCT
eblip-8866	56	1	unobtrusive	unobtrusive	ADJ
eblip-8866	56	2	testing	testing	NOUN
eblip-8866	56	3	,	,	PUNCT
eblip-8866	56	4	also	also	ADV
eblip-8866	56	5	frequently	frequently	ADV
eblip-8866	56	6	referred	refer	VERB
eblip-8866	56	7	to	to	ADP
eblip-8866	56	8	as	as	ADP
eblip-8866	56	9	unobtrusive	unobtrusive	ADJ
eblip-8866	56	10	observation	observation	NOUN
eblip-8866	56	11	,	,	PUNCT
eblip-8866	56	12	provides	provide	VERB
eblip-8866	56	13	unique	unique	ADJ
eblip-8866	56	14	advantages	advantage	NOUN
eblip-8866	56	15	not	not	PART
eblip-8866	56	16	afforded	afford	VERB
eblip-8866	56	17	by	by	ADP
eblip-8866	56	18	other	other	ADJ
eblip-8866	56	19	methodologies	methodology	NOUN
eblip-8866	56	20	.	.	PUNCT
eblip-8866	57	1	since	since	SCONJ
eblip-8866	57	2	research	research	NOUN
eblip-8866	57	3	subjects	subject	NOUN
eblip-8866	57	4	are	be	AUX
eblip-8866	57	5	unaware	unaware	ADJ
eblip-8866	57	6	their	their	PRON
eblip-8866	57	7	responses	response	NOUN
eblip-8866	57	8	are	be	AUX
eblip-8866	57	9	being	be	AUX
eblip-8866	57	10	recorded	record	VERB
eblip-8866	57	11	,	,	PUNCT
eblip-8866	57	12	observation	observation	NOUN
eblip-8866	57	13	does	do	AUX
eblip-8866	57	14	not	not	PART
eblip-8866	57	15	change	change	VERB
eblip-8866	57	16	their	their	PRON
eblip-8866	57	17	behaviour	behaviour	NOUN
eblip-8866	57	18	.	.	PUNCT
eblip-8866	58	1	as	as	ADP
eblip-8866	58	2	whitlach	whitlach	PROPN
eblip-8866	58	3	states	state	NOUN
eblip-8866	58	4	,	,	PUNCT
eblip-8866	58	5	subjects	subject	NOUN
eblip-8866	58	6	“	"	PUNCT
eblip-8866	58	7	can	can	AUX
eblip-8866	58	8	not	not	PART
eblip-8866	58	9	introduce	introduce	VERB
eblip-8866	58	10	bias	bias	NOUN
eblip-8866	58	11	into	into	ADP
eblip-8866	58	12	the	the	DET
eblip-8866	58	13	study	study	NOUN
eblip-8866	58	14	because	because	SCONJ
eblip-8866	58	15	they	they	PRON
eblip-8866	58	16	are	be	AUX
eblip-8866	58	17	unaware	unaware	ADJ
eblip-8866	58	18	of	of	ADP
eblip-8866	58	19	it	it	PRON
eblip-8866	58	20	”	"	PUNCT
eblip-8866	58	21	(	(	PUNCT
eblip-8866	58	22	1989	1989	NUM
eblip-8866	58	23	)	)	PUNCT
eblip-8866	58	24	.	.	PUNCT
eblip-8866	59	1	additional	additional	ADJ
eblip-8866	59	2	strengths	strength	NOUN
eblip-8866	59	3	beyond	beyond	ADP
eblip-8866	59	4	the	the	DET
eblip-8866	59	5	elimination	elimination	NOUN
eblip-8866	59	6	of	of	ADP
eblip-8866	59	7	self	self	NOUN
eblip-8866	59	8	-	-	PUNCT
eblip-8866	59	9	reporting	report	VERB
eblip-8866	59	10	bias	bias	NOUN
eblip-8866	59	11	are	be	AUX
eblip-8866	59	12	the	the	DET
eblip-8866	59	13	significant	significant	ADJ
eblip-8866	59	14	scope	scope	NOUN
eblip-8866	59	15	of	of	ADP
eblip-8866	59	16	data	datum	NOUN
eblip-8866	59	17	that	that	PRON
eblip-8866	59	18	can	can	AUX
eblip-8866	59	19	be	be	AUX
eblip-8866	59	20	collected	collect	VERB
eblip-8866	59	21	,	,	PUNCT
eblip-8866	59	22	such	such	ADJ
eblip-8866	59	23	as	as	ADP
eblip-8866	59	24	non	non	ADJ
eblip-8866	59	25	-	-	ADJ
eblip-8866	59	26	verbal	verbal	ADJ
eblip-8866	59	27	behaviours	behaviour	NOUN
eblip-8866	59	28	,	,	PUNCT
eblip-8866	59	29	and	and	CCONJ
eblip-8866	59	30	the	the	DET
eblip-8866	59	31	lack	lack	NOUN
eblip-8866	59	32	of	of	ADP
eblip-8866	59	33	reliance	reliance	NOUN
eblip-8866	59	34	on	on	ADP
eblip-8866	59	35	the	the	DET
eblip-8866	59	36	respondent	respondent	NOUN
eblip-8866	59	37	’s	’s	PART
eblip-8866	59	38	recollection	recollection	NOUN
eblip-8866	59	39	of	of	ADP
eblip-8866	59	40	events	event	NOUN
eblip-8866	59	41	.	.	PUNCT
eblip-8866	60	1	weaknesses	weakness	NOUN
eblip-8866	60	2	of	of	ADP
eblip-8866	60	3	unobtrusive	unobtrusive	ADJ
eblip-8866	60	4	testing	testing	NOUN
eblip-8866	60	5	include	include	VERB
eblip-8866	60	6	generalizability	generalizability	NOUN
eblip-8866	60	7	and	and	CCONJ
eblip-8866	60	8	ethical	ethical	ADJ
eblip-8866	60	9	concerns	concern	NOUN
eblip-8866	60	10	.	.	PUNCT
eblip-8866	61	1	due	due	ADP
eblip-8866	61	2	to	to	ADP
eblip-8866	61	3	the	the	DET
eblip-8866	61	4	method	method	NOUN
eblip-8866	61	5	’s	’s	PART
eblip-8866	61	6	basis	basis	NOUN
eblip-8866	61	7	in	in	ADP
eblip-8866	61	8	observation	observation	NOUN
eblip-8866	61	9	,	,	PUNCT
eblip-8866	61	10	a	a	DET
eblip-8866	61	11	sample	sample	NOUN
eblip-8866	61	12	must	must	AUX
eblip-8866	61	13	be	be	AUX
eblip-8866	61	14	examined	examine	VERB
eblip-8866	61	15	numerous	numerous	ADJ
eblip-8866	61	16	times	time	NOUN
eblip-8866	61	17	to	to	PART
eblip-8866	61	18	produce	produce	VERB
eblip-8866	61	19	generalizable	generalizable	ADJ
eblip-8866	61	20	findings	finding	NOUN
eblip-8866	61	21	.	.	PUNCT
eblip-8866	62	1	generalizability	generalizability	NOUN
eblip-8866	62	2	poses	pose	VERB
eblip-8866	62	3	a	a	DET
eblip-8866	62	4	considerable	considerable	ADJ
eblip-8866	62	5	obstacle	obstacle	NOUN
eblip-8866	62	6	for	for	ADP
eblip-8866	62	7	unobtrusive	unobtrusive	ADJ
eblip-8866	62	8	studies	study	NOUN
eblip-8866	62	9	examining	examine	VERB
eblip-8866	62	10	specific	specific	ADJ
eblip-8866	62	11	populations	population	NOUN
eblip-8866	62	12	.	.	PUNCT
eblip-8866	63	1	a	a	DET
eblip-8866	63	2	thornier	thorny	ADJ
eblip-8866	63	3	issue	issue	NOUN
eblip-8866	63	4	is	be	AUX
eblip-8866	63	5	that	that	PRON
eblip-8866	63	6	of	of	ADP
eblip-8866	63	7	ethics	ethic	NOUN
eblip-8866	63	8	.	.	PUNCT
eblip-8866	64	1	the	the	DET
eblip-8866	64	2	lack	lack	NOUN
eblip-8866	64	3	of	of	ADP
eblip-8866	64	4	informed	informed	ADJ
eblip-8866	64	5	consent	consent	NOUN
eblip-8866	64	6	,	,	PUNCT
eblip-8866	64	7	participant	participant	ADJ
eblip-8866	64	8	unawareness	unawareness	NOUN
eblip-8866	64	9	of	of	ADP
eblip-8866	64	10	the	the	DET
eblip-8866	64	11	study	study	NOUN
eblip-8866	64	12	,	,	PUNCT
eblip-8866	64	13	and	and	CCONJ
eblip-8866	64	14	potential	potential	ADJ
eblip-8866	64	15	invasion	invasion	NOUN
eblip-8866	64	16	of	of	ADP
eblip-8866	64	17	privacy	privacy	NOUN
eblip-8866	64	18	can	can	AUX
eblip-8866	64	19	raise	raise	VERB
eblip-8866	64	20	significant	significant	ADJ
eblip-8866	64	21	concerns	concern	NOUN
eblip-8866	64	22	depending	depend	VERB
eblip-8866	64	23	on	on	ADP
eblip-8866	64	24	the	the	DET
eblip-8866	64	25	research	research	NOUN
eblip-8866	64	26	being	be	AUX
eblip-8866	64	27	conducted	conduct	VERB
eblip-8866	64	28	.	.	PUNCT
eblip-8866	65	1	on	on	ADP
eblip-8866	65	2	a	a	DET
eblip-8866	65	3	practical	practical	ADJ
eblip-8866	65	4	level	level	NOUN
eblip-8866	65	5	,	,	PUNCT
eblip-8866	65	6	the	the	DET
eblip-8866	65	7	ethical	ethical	ADJ
eblip-8866	65	8	questions	question	NOUN
eblip-8866	65	9	raised	raise	VERB
eblip-8866	65	10	by	by	ADP
eblip-8866	65	11	unobtrusive	unobtrusive	ADJ
eblip-8866	65	12	observation	observation	NOUN
eblip-8866	65	13	can	can	AUX
eblip-8866	65	14	make	make	VERB
eblip-8866	65	15	it	it	PRON
eblip-8866	65	16	more	more	ADV
eblip-8866	65	17	difficult	difficult	ADJ
eblip-8866	65	18	for	for	SCONJ
eblip-8866	65	19	researchers	researcher	NOUN
eblip-8866	65	20	to	to	PART
eblip-8866	65	21	receive	receive	VERB
eblip-8866	65	22	institutional	institutional	ADJ
eblip-8866	65	23	or	or	CCONJ
eblip-8866	65	24	ethics	ethic	NOUN
eblip-8866	65	25	review	review	VERB
eblip-8866	65	26	board	board	NOUN
eblip-8866	65	27	approvals	approval	NOUN
eblip-8866	65	28	.	.	PUNCT
eblip-8866	66	1	evidence	evidence	NOUN
eblip-8866	66	2	based	base	VERB
eblip-8866	66	3	library	library	NOUN
eblip-8866	66	4	and	and	CCONJ
eblip-8866	66	5	information	information	NOUN
eblip-8866	66	6	practice	practice	NOUN
eblip-8866	66	7	2010	2010	NUM
eblip-8866	66	8	,	,	PUNCT
eblip-8866	66	9	5.4	5.4	NUM
eblip-8866	66	10	128	128	NUM
eblip-8866	66	11	as	as	SCONJ
eblip-8866	66	12	might	might	AUX
eblip-8866	66	13	be	be	AUX
eblip-8866	66	14	expected	expect	VERB
eblip-8866	66	15	of	of	ADP
eblip-8866	66	16	a	a	DET
eblip-8866	66	17	work	work	NOUN
eblip-8866	66	18	that	that	PRON
eblip-8866	66	19	is	be	AUX
eblip-8866	66	20	highly	highly	ADV
eblip-8866	66	21	critical	critical	ADJ
eblip-8866	66	22	of	of	ADP
eblip-8866	66	23	library	library	ADJ
eblip-8866	66	24	performance	performance	NOUN
eblip-8866	66	25	and	and	CCONJ
eblip-8866	66	26	contains	contain	VERB
eblip-8866	66	27	major	major	ADJ
eblip-8866	66	28	implications	implication	NOUN
eblip-8866	66	29	for	for	ADP
eblip-8866	66	30	practitioners	practitioner	NOUN
eblip-8866	66	31	,	,	PUNCT
eblip-8866	66	32	“	"	PUNCT
eblip-8866	66	33	the	the	DET
eblip-8866	66	34	library	library	NOUN
eblip-8866	66	35	community	community	NOUN
eblip-8866	66	36	responded	respond	VERB
eblip-8866	66	37	to	to	ADP
eblip-8866	66	38	these	these	DET
eblip-8866	66	39	unobtrusive	unobtrusive	ADJ
eblip-8866	66	40	studies	study	NOUN
eblip-8866	66	41	first	first	ADV
eblip-8866	66	42	with	with	ADP
eblip-8866	66	43	shock	shock	NOUN
eblip-8866	66	44	,	,	PUNCT
eblip-8866	66	45	then	then	ADV
eblip-8866	66	46	with	with	ADP
eblip-8866	66	47	denial	denial	NOUN
eblip-8866	66	48	”	"	PUNCT
eblip-8866	66	49	(	(	PUNCT
eblip-8866	66	50	hults	hult	NOUN
eblip-8866	66	51	,	,	PUNCT
eblip-8866	66	52	1992	1992	NUM
eblip-8866	66	53	,	,	PUNCT
eblip-8866	66	54	p.	p.	NOUN
eblip-8866	66	55	143	143	NUM
eblip-8866	66	56	)	)	PUNCT
eblip-8866	66	57	.	.	PUNCT
eblip-8866	67	1	bailey	bailey	PROPN
eblip-8866	67	2	,	,	PUNCT
eblip-8866	67	3	a	a	DET
eblip-8866	67	4	vocal	vocal	ADJ
eblip-8866	67	5	detractor	detractor	NOUN
eblip-8866	67	6	of	of	ADP
eblip-8866	67	7	hernon	hernon	PROPN
eblip-8866	67	8	and	and	CCONJ
eblip-8866	67	9	mcclure	mcclure	PROPN
eblip-8866	67	10	’s	’s	PART
eblip-8866	67	11	methodology	methodology	NOUN
eblip-8866	67	12	,	,	PUNCT
eblip-8866	67	13	stated	state	VERB
eblip-8866	67	14	that	that	SCONJ
eblip-8866	67	15	the	the	DET
eblip-8866	67	16	55	55	NUM
eblip-8866	67	17	percent	percent	NOUN
eblip-8866	67	18	rule	rule	NOUN
eblip-8866	67	19	“	"	PUNCT
eblip-8866	67	20	has	have	AUX
eblip-8866	67	21	caused	cause	VERB
eblip-8866	67	22	a	a	DET
eblip-8866	67	23	stir	stir	NOUN
eblip-8866	67	24	among	among	ADP
eblip-8866	67	25	librarians	librarian	NOUN
eblip-8866	67	26	in	in	ADP
eblip-8866	67	27	this	this	DET
eblip-8866	67	28	country	country	NOUN
eblip-8866	67	29	and	and	CCONJ
eblip-8866	67	30	has	have	AUX
eblip-8866	67	31	reverberated	reverberate	VERB
eblip-8866	67	32	internationally	internationally	ADV
eblip-8866	67	33	”	"	PUNCT
eblip-8866	67	34	(	(	PUNCT
eblip-8866	67	35	1987	1987	NUM
eblip-8866	67	36	,	,	PUNCT
eblip-8866	67	37	p.	p.	NOUN
eblip-8866	67	38	280	280	NUM
eblip-8866	67	39	)	)	PUNCT
eblip-8866	67	40	.	.	PUNCT
eblip-8866	68	1	in	in	ADP
eblip-8866	68	2	2005	2005	NUM
eblip-8866	68	3	,	,	PUNCT
eblip-8866	68	4	hubbertz	hubbertz	NOUN
eblip-8866	68	5	sharply	sharply	ADV
eblip-8866	68	6	criticized	criticize	VERB
eblip-8866	68	7	the	the	DET
eblip-8866	68	8	article	article	NOUN
eblip-8866	68	9	’s	’s	PART
eblip-8866	68	10	methods	method	NOUN
eblip-8866	68	11	and	and	CCONJ
eblip-8866	68	12	findings	finding	NOUN
eblip-8866	68	13	,	,	PUNCT
eblip-8866	68	14	arguing	argue	VERB
eblip-8866	68	15	that	that	SCONJ
eblip-8866	68	16	unobtrusive	unobtrusive	ADJ
eblip-8866	68	17	observation	observation	NOUN
eblip-8866	68	18	is	be	AUX
eblip-8866	68	19	better	well	ADV
eblip-8866	68	20	suited	suited	ADJ
eblip-8866	68	21	to	to	ADP
eblip-8866	68	22	comparing	compare	VERB
eblip-8866	68	23	and	and	CCONJ
eblip-8866	68	24	ranking	ranking	NOUN
eblip-8866	68	25	libraries	library	NOUN
eblip-8866	68	26	than	than	ADP
eblip-8866	68	27	assessing	assess	VERB
eblip-8866	68	28	the	the	DET
eblip-8866	68	29	quality	quality	NOUN
eblip-8866	68	30	of	of	ADP
eblip-8866	68	31	a	a	DET
eblip-8866	68	32	service	service	NOUN
eblip-8866	68	33	(	(	PUNCT
eblip-8866	68	34	p.	p.	NOUN
eblip-8866	68	35	6	6	NUM
eblip-8866	68	36	)	)	PUNCT
eblip-8866	68	37	,	,	PUNCT
eblip-8866	68	38	and	and	CCONJ
eblip-8866	68	39	that	that	SCONJ
eblip-8866	68	40	the	the	DET
eblip-8866	68	41	validity	validity	NOUN
eblip-8866	68	42	of	of	ADP
eblip-8866	68	43	the	the	DET
eblip-8866	68	44	results	result	NOUN
eblip-8866	68	45	was	be	AUX
eblip-8866	68	46	seriously	seriously	ADV
eblip-8866	68	47	compromised	compromise	VERB
eblip-8866	68	48	due	due	ADJ
eblip-8866	68	49	to	to	ADP
eblip-8866	68	50	test	test	NOUN
eblip-8866	68	51	subjects	subject	NOUN
eblip-8866	68	52	being	be	AUX
eblip-8866	68	53	asked	ask	VERB
eblip-8866	68	54	different	different	ADJ
eblip-8866	68	55	questions	question	NOUN
eblip-8866	68	56	.	.	PUNCT
eblip-8866	69	1	numerous	numerous	ADJ
eblip-8866	69	2	articles	article	NOUN
eblip-8866	69	3	have	have	AUX
eblip-8866	69	4	responded	respond	VERB
eblip-8866	69	5	directly	directly	ADV
eblip-8866	69	6	to	to	ADP
eblip-8866	69	7	the	the	DET
eblip-8866	69	8	findings	finding	NOUN
eblip-8866	69	9	,	,	PUNCT
eblip-8866	69	10	testing	test	VERB
eblip-8866	69	11	the	the	DET
eblip-8866	69	12	validity	validity	NOUN
eblip-8866	69	13	of	of	ADP
eblip-8866	69	14	the	the	DET
eblip-8866	69	15	55	55	NUM
eblip-8866	69	16	percent	percent	NOUN
eblip-8866	69	17	rule	rule	NOUN
eblip-8866	69	18	or	or	CCONJ
eblip-8866	69	19	altering	alter	VERB
eblip-8866	69	20	the	the	DET
eblip-8866	69	21	methods	method	NOUN
eblip-8866	69	22	,	,	PUNCT
eblip-8866	69	23	with	with	ADP
eblip-8866	69	24	varying	vary	VERB
eblip-8866	69	25	results	result	NOUN
eblip-8866	69	26	(	(	PUNCT
eblip-8866	69	27	durrance	durrance	NOUN
eblip-8866	69	28	,	,	PUNCT
eblip-8866	69	29	1989	1989	NUM
eblip-8866	69	30	;	;	PUNCT
eblip-8866	69	31	whitlatch	whitlatch	NOUN
eblip-8866	69	32	,	,	PUNCT
eblip-8866	69	33	1989	1989	NUM
eblip-8866	69	34	;	;	PUNCT
eblip-8866	69	35	whittaker	whittaker	PROPN
eblip-8866	69	36	,	,	PUNCT
eblip-8866	69	37	1990	1990	NUM
eblip-8866	69	38	;	;	PUNCT
eblip-8866	69	39	jardine	jardine	PROPN
eblip-8866	69	40	,	,	PUNCT
eblip-8866	69	41	1995	1995	NUM
eblip-8866	69	42	;	;	PUNCT
eblip-8866	69	43	richardson	richardson	PROPN
eblip-8866	69	44	jr	jr	PROPN
eblip-8866	69	45	.	.	PROPN
eblip-8866	69	46	,	,	PUNCT
eblip-8866	69	47	2002	2002	NUM
eblip-8866	69	48	;	;	PUNCT
eblip-8866	69	49	hubbertz	hubbertz	PROPN
eblip-8866	69	50	,	,	PUNCT
eblip-8866	69	51	2007	2007	NUM
eblip-8866	69	52	)	)	PUNCT
eblip-8866	69	53	.	.	PUNCT
eblip-8866	70	1	the	the	DET
eblip-8866	70	2	influence	influence	NOUN
eblip-8866	70	3	of	of	ADP
eblip-8866	70	4	hernon	hernon	NOUN
eblip-8866	70	5	and	and	CCONJ
eblip-8866	70	6	mcclure	mcclure	PROPN
eblip-8866	70	7	’s	’s	PART
eblip-8866	70	8	study	study	NOUN
eblip-8866	70	9	is	be	AUX
eblip-8866	70	10	evidenced	evidence	VERB
eblip-8866	70	11	in	in	ADP
eblip-8866	70	12	part	part	NOUN
eblip-8866	70	13	by	by	ADP
eblip-8866	70	14	future	future	ADJ
eblip-8866	70	15	research	research	NOUN
eblip-8866	70	16	employing	employ	VERB
eblip-8866	70	17	the	the	DET
eblip-8866	70	18	same	same	ADJ
eblip-8866	70	19	methods	method	NOUN
eblip-8866	70	20	and	and	CCONJ
eblip-8866	70	21	applying	apply	VERB
eblip-8866	70	22	them	they	PRON
eblip-8866	70	23	to	to	ADP
eblip-8866	70	24	other	other	ADJ
eblip-8866	70	25	indicators	indicator	NOUN
eblip-8866	70	26	of	of	ADP
eblip-8866	70	27	patron	patron	ADJ
eblip-8866	70	28	satisfaction	satisfaction	NOUN
eblip-8866	70	29	.	.	PUNCT
eblip-8866	71	1	durrance	durrance	PROPN
eblip-8866	71	2	,	,	PUNCT
eblip-8866	71	3	for	for	ADP
eblip-8866	71	4	example	example	NOUN
eblip-8866	71	5	,	,	PUNCT
eblip-8866	71	6	sought	seek	VERB
eblip-8866	71	7	to	to	PART
eblip-8866	71	8	address	address	VERB
eblip-8866	71	9	the	the	DET
eblip-8866	71	10	larger	large	ADJ
eblip-8866	71	11	reference	reference	NOUN
eblip-8866	71	12	context	context	NOUN
eblip-8866	71	13	and	and	CCONJ
eblip-8866	71	14	measured	measure	VERB
eblip-8866	71	15	the	the	DET
eblip-8866	71	16	“	"	PUNCT
eblip-8866	71	17	willingness	willingness	NOUN
eblip-8866	71	18	of	of	ADP
eblip-8866	71	19	the	the	DET
eblip-8866	71	20	inquirer	inquirer	NOUN
eblip-8866	71	21	to	to	PART
eblip-8866	71	22	return	return	VERB
eblip-8866	71	23	to	to	ADP
eblip-8866	71	24	the	the	DET
eblip-8866	71	25	same	same	ADJ
eblip-8866	71	26	staff	staff	NOUN
eblip-8866	71	27	member	member	NOUN
eblip-8866	71	28	at	at	ADP
eblip-8866	71	29	a	a	DET
eblip-8866	71	30	later	later	ADJ
eblip-8866	71	31	time	time	NOUN
eblip-8866	71	32	”	"	PUNCT
eblip-8866	71	33	(	(	PUNCT
eblip-8866	71	34	1989	1989	NUM
eblip-8866	71	35	,	,	PUNCT
eblip-8866	71	36	p.	p.	NOUN
eblip-8866	71	37	32	32	NUM
eblip-8866	71	38	)	)	PUNCT
eblip-8866	71	39	,	,	PUNCT
eblip-8866	71	40	while	while	SCONJ
eblip-8866	71	41	dilevko	dilevko	NOUN
eblip-8866	71	42	and	and	CCONJ
eblip-8866	71	43	dolan	dolan	PROPN
eblip-8866	71	44	applied	apply	VERB
eblip-8866	71	45	the	the	DET
eblip-8866	71	46	design	design	NOUN
eblip-8866	71	47	of	of	ADP
eblip-8866	71	48	hernon	hernon	NOUN
eblip-8866	71	49	and	and	CCONJ
eblip-8866	71	50	mcclure	mcclure	PROPN
eblip-8866	71	51	’s	’s	PART
eblip-8866	71	52	study	study	NOUN
eblip-8866	71	53	to	to	ADP
eblip-8866	71	54	a	a	DET
eblip-8866	71	55	different	different	ADJ
eblip-8866	71	56	geographic	geographic	ADJ
eblip-8866	71	57	location	location	NOUN
eblip-8866	71	58	(	(	PUNCT
eblip-8866	71	59	2000	2000	NUM
eblip-8866	71	60	)	)	PUNCT
eblip-8866	71	61	.	.	PUNCT
eblip-8866	72	1	unobtrusive	unobtrusive	ADJ
eblip-8866	72	2	testing	testing	NOUN
eblip-8866	72	3	has	have	AUX
eblip-8866	72	4	also	also	ADV
eblip-8866	72	5	surfaced	surface	VERB
eblip-8866	72	6	in	in	ADP
eblip-8866	72	7	“	"	PUNCT
eblip-8866	72	8	mystery	mystery	NOUN
eblip-8866	72	9	shopping	shopping	NOUN
eblip-8866	72	10	”	"	PUNCT
eblip-8866	72	11	evaluation	evaluation	NOUN
eblip-8866	72	12	programs	program	NOUN
eblip-8866	72	13	.	.	PUNCT
eblip-8866	73	1	originating	originate	VERB
eblip-8866	73	2	in	in	ADP
eblip-8866	73	3	the	the	DET
eblip-8866	73	4	business	business	NOUN
eblip-8866	73	5	world	world	NOUN
eblip-8866	73	6	and	and	CCONJ
eblip-8866	73	7	designed	design	VERB
eblip-8866	73	8	to	to	PART
eblip-8866	73	9	assess	assess	VERB
eblip-8866	73	10	employee	employee	NOUN
eblip-8866	73	11	behaviour	behaviour	NOUN
eblip-8866	73	12	,	,	PUNCT
eblip-8866	73	13	this	this	DET
eblip-8866	73	14	practice	practice	NOUN
eblip-8866	73	15	has	have	AUX
eblip-8866	73	16	been	be	AUX
eblip-8866	73	17	adopted	adopt	VERB
eblip-8866	73	18	by	by	ADP
eblip-8866	73	19	a	a	DET
eblip-8866	73	20	number	number	NOUN
eblip-8866	73	21	of	of	ADP
eblip-8866	73	22	libraries	library	NOUN
eblip-8866	73	23	and	and	CCONJ
eblip-8866	73	24	utilizes	utilize	VERB
eblip-8866	73	25	the	the	DET
eblip-8866	73	26	unobtrusive	unobtrusive	ADJ
eblip-8866	73	27	method	method	NOUN
eblip-8866	73	28	(	(	PUNCT
eblip-8866	73	29	thomas	thomas	PROPN
eblip-8866	73	30	,	,	PUNCT
eblip-8866	73	31	2000	2000	NUM
eblip-8866	73	32	)	)	PUNCT
eblip-8866	73	33	.	.	PUNCT
eblip-8866	74	1	without	without	ADP
eblip-8866	74	2	hernon	hernon	NOUN
eblip-8866	74	3	and	and	CCONJ
eblip-8866	74	4	mcclure	mcclure	PROPN
eblip-8866	74	5	’s	’s	PART
eblip-8866	74	6	controversial	controversial	ADJ
eblip-8866	74	7	findings	finding	NOUN
eblip-8866	74	8	based	base	VERB
eblip-8866	74	9	on	on	ADP
eblip-8866	74	10	a	a	DET
eblip-8866	74	11	user	user	NOUN
eblip-8866	74	12	-	-	PUNCT
eblip-8866	74	13	centered	center	VERB
eblip-8866	74	14	research	research	NOUN
eblip-8866	74	15	design	design	NOUN
eblip-8866	74	16	,	,	PUNCT
eblip-8866	74	17	it	it	PRON
eblip-8866	74	18	is	be	AUX
eblip-8866	74	19	questionable	questionable	ADJ
eblip-8866	74	20	whether	whether	SCONJ
eblip-8866	74	21	researchers	researcher	NOUN
eblip-8866	74	22	would	would	AUX
eblip-8866	74	23	have	have	AUX
eblip-8866	74	24	worked	work	VERB
eblip-8866	74	25	to	to	PART
eblip-8866	74	26	develop	develop	VERB
eblip-8866	74	27	other	other	ADJ
eblip-8866	74	28	measurements	measurement	NOUN
eblip-8866	74	29	of	of	ADP
eblip-8866	74	30	reference	reference	NOUN
eblip-8866	74	31	effectiveness	effectiveness	NOUN
eblip-8866	74	32	.	.	PUNCT
eblip-8866	75	1	other	other	ADJ
eblip-8866	75	2	authors	author	NOUN
eblip-8866	75	3	have	have	AUX
eblip-8866	75	4	utilized	utilize	VERB
eblip-8866	75	5	the	the	DET
eblip-8866	75	6	framework	framework	NOUN
eblip-8866	75	7	laid	lay	VERB
eblip-8866	75	8	by	by	ADP
eblip-8866	75	9	hernon	hernon	PROPN
eblip-8866	75	10	and	and	CCONJ
eblip-8866	75	11	mcclure	mcclure	PROPN
eblip-8866	75	12	’s	’s	PART
eblip-8866	75	13	study	study	NOUN
eblip-8866	75	14	in	in	ADP
eblip-8866	75	15	innovative	innovative	ADJ
eblip-8866	75	16	ways	way	NOUN
eblip-8866	75	17	.	.	PUNCT
eblip-8866	76	1	curry	curry	NOUN
eblip-8866	76	2	,	,	PUNCT
eblip-8866	76	3	attempting	attempt	VERB
eblip-8866	76	4	to	to	PART
eblip-8866	76	5	gauge	gauge	VERB
eblip-8866	76	6	the	the	DET
eblip-8866	76	7	quality	quality	NOUN
eblip-8866	76	8	of	of	ADP
eblip-8866	76	9	reference	reference	NOUN
eblip-8866	76	10	services	service	NOUN
eblip-8866	76	11	to	to	ADP
eblip-8866	76	12	a	a	DET
eblip-8866	76	13	particular	particular	ADJ
eblip-8866	76	14	marginalized	marginalize	VERB
eblip-8866	76	15	youth	youth	NOUN
eblip-8866	76	16	population	population	NOUN
eblip-8866	76	17	,	,	PUNCT
eblip-8866	76	18	asked	ask	VERB
eblip-8866	76	19	teenagers	teenager	NOUN
eblip-8866	76	20	to	to	PART
eblip-8866	76	21	pose	pose	VERB
eblip-8866	76	22	gayand	gayand	NOUN
eblip-8866	76	23	lesbian	lesbian	NOUN
eblip-8866	76	24	-	-	PUNCT
eblip-8866	76	25	related	relate	VERB
eblip-8866	76	26	questions	question	NOUN
eblip-8866	76	27	at	at	ADP
eblip-8866	76	28	twenty	twenty	NUM
eblip-8866	76	29	public	public	ADJ
eblip-8866	76	30	libraries	library	NOUN
eblip-8866	76	31	in	in	ADP
eblip-8866	76	32	british	british	PROPN
eblip-8866	76	33	columbia	columbia	PROPN
eblip-8866	76	34	(	(	PUNCT
eblip-8866	76	35	2005	2005	NUM
eblip-8866	76	36	)	)	PUNCT
eblip-8866	76	37	.	.	PUNCT
eblip-8866	77	1	shachaf	shachaf	PROPN
eblip-8866	77	2	and	and	CCONJ
eblip-8866	77	3	horowitz	horowitz	PROPN
eblip-8866	77	4	’s	’s	PART
eblip-8866	77	5	2006	2006	NUM
eblip-8866	77	6	article	article	NOUN
eblip-8866	77	7	examined	examine	VERB
eblip-8866	77	8	whether	whether	SCONJ
eblip-8866	77	9	the	the	DET
eblip-8866	77	10	inferred	infer	VERB
eblip-8866	77	11	ethnicity	ethnicity	NOUN
eblip-8866	77	12	of	of	ADP
eblip-8866	77	13	a	a	DET
eblip-8866	77	14	fictitious	fictitious	ADJ
eblip-8866	77	15	patron	patron	NOUN
eblip-8866	77	16	’s	’s	PART
eblip-8866	77	17	e	e	NOUN
eblip-8866	77	18	-	-	NOUN
eblip-8866	77	19	mail	mail	NOUN
eblip-8866	77	20	request	request	NOUN
eblip-8866	77	21	affects	affect	VERB
eblip-8866	77	22	the	the	DET
eblip-8866	77	23	response	response	NOUN
eblip-8866	77	24	of	of	ADP
eblip-8866	77	25	reference	reference	NOUN
eblip-8866	77	26	librarians	librarian	NOUN
eblip-8866	77	27	in	in	ADP
eblip-8866	77	28	twenty	twenty	NUM
eblip-8866	77	29	-	-	PUNCT
eblip-8866	77	30	three	three	NUM
eblip-8866	77	31	association	association	NOUN
eblip-8866	77	32	of	of	ADP
eblip-8866	77	33	research	research	NOUN
eblip-8866	77	34	libraries	library	NOUN
eblip-8866	77	35	member	member	NOUN
eblip-8866	77	36	libraries	library	NOUN
eblip-8866	77	37	.	.	PUNCT
eblip-8866	78	1	while	while	SCONJ
eblip-8866	78	2	the	the	DET
eblip-8866	78	3	quality	quality	NOUN
eblip-8866	78	4	of	of	ADP
eblip-8866	78	5	reference	reference	NOUN
eblip-8866	78	6	services	service	NOUN
eblip-8866	78	7	is	be	AUX
eblip-8866	78	8	still	still	ADV
eblip-8866	78	9	the	the	DET
eblip-8866	78	10	subject	subject	NOUN
eblip-8866	78	11	of	of	ADP
eblip-8866	78	12	evaluation	evaluation	NOUN
eblip-8866	78	13	,	,	PUNCT
eblip-8866	78	14	these	these	DET
eblip-8866	78	15	recent	recent	ADJ
eblip-8866	78	16	studies	study	NOUN
eblip-8866	78	17	demonstrate	demonstrate	VERB
eblip-8866	78	18	the	the	DET
eblip-8866	78	19	potential	potential	NOUN
eblip-8866	78	20	for	for	ADP
eblip-8866	78	21	additional	additional	ADJ
eblip-8866	78	22	work	work	NOUN
eblip-8866	78	23	in	in	ADP
eblip-8866	78	24	the	the	DET
eblip-8866	78	25	unobtrusive	unobtrusive	ADJ
eblip-8866	78	26	testing	testing	NOUN
eblip-8866	78	27	domain	domain	NOUN
eblip-8866	78	28	.	.	PUNCT
eblip-8866	79	1	hernon	hernon	PROPN
eblip-8866	79	2	and	and	CCONJ
eblip-8866	79	3	mcclure	mcclure	PROPN
eblip-8866	79	4	’s	’s	PART
eblip-8866	79	5	study	study	NOUN
eblip-8866	79	6	does	do	AUX
eblip-8866	79	7	not	not	PART
eblip-8866	79	8	hold	hold	VERB
eblip-8866	79	9	to	to	ADP
eblip-8866	79	10	current	current	ADJ
eblip-8866	79	11	evidence	evidence	NOUN
eblip-8866	79	12	based	base	VERB
eblip-8866	79	13	library	library	NOUN
eblip-8866	79	14	and	and	CCONJ
eblip-8866	79	15	information	information	NOUN
eblip-8866	79	16	practice	practice	NOUN
eblip-8866	79	17	standards	standard	NOUN
eblip-8866	79	18	.	.	PUNCT
eblip-8866	80	1	as	as	SCONJ
eblip-8866	80	2	published	publish	VERB
eblip-8866	80	3	,	,	PUNCT
eblip-8866	80	4	the	the	DET
eblip-8866	80	5	study	study	NOUN
eblip-8866	80	6	contains	contain	VERB
eblip-8866	80	7	little	little	ADJ
eblip-8866	80	8	information	information	NOUN
eblip-8866	80	9	allowing	allow	VERB
eblip-8866	80	10	for	for	ADP
eblip-8866	80	11	replication	replication	NOUN
eblip-8866	80	12	.	.	PUNCT
eblip-8866	81	1	additional	additional	ADJ
eblip-8866	81	2	factors	factor	NOUN
eblip-8866	81	3	,	,	PUNCT
eblip-8866	81	4	such	such	ADJ
eblip-8866	81	5	as	as	ADP
eblip-8866	81	6	potential	potential	ADJ
eblip-8866	81	7	observer	observer	NOUN
eblip-8866	81	8	bias	bias	NOUN
eblip-8866	81	9	and	and	CCONJ
eblip-8866	81	10	different	different	ADJ
eblip-8866	81	11	questions	question	NOUN
eblip-8866	81	12	asked	ask	VERB
eblip-8866	81	13	of	of	ADP
eblip-8866	81	14	test	test	NOUN
eblip-8866	81	15	subjects	subject	NOUN
eblip-8866	81	16	,	,	PUNCT
eblip-8866	81	17	diminish	diminish	VERB
eblip-8866	81	18	the	the	DET
eblip-8866	81	19	study	study	NOUN
eblip-8866	81	20	’s	’s	PART
eblip-8866	81	21	reliability	reliability	NOUN
eblip-8866	81	22	.	.	PUNCT
eblip-8866	82	1	however	however	ADV
eblip-8866	82	2	,	,	PUNCT
eblip-8866	82	3	in	in	ADP
eblip-8866	82	4	a	a	DET
eblip-8866	82	5	1987	1987	NUM
eblip-8866	82	6	response	response	NOUN
eblip-8866	82	7	to	to	ADP
eblip-8866	82	8	the	the	DET
eblip-8866	82	9	intense	intense	ADJ
eblip-8866	82	10	debate	debate	NOUN
eblip-8866	82	11	their	their	PRON
eblip-8866	82	12	article	article	NOUN
eblip-8866	82	13	had	have	AUX
eblip-8866	82	14	provoked	provoke	VERB
eblip-8866	82	15	,	,	PUNCT
eblip-8866	82	16	the	the	DET
eblip-8866	82	17	authors	author	NOUN
eblip-8866	82	18	’	’	PART
eblip-8866	82	19	laudable	laudable	ADJ
eblip-8866	82	20	objective	objective	NOUN
eblip-8866	82	21	can	can	AUX
eblip-8866	82	22	be	be	AUX
eblip-8866	82	23	seen	see	VERB
eblip-8866	82	24	in	in	ADP
eblip-8866	82	25	the	the	DET
eblip-8866	82	26	statement	statement	NOUN
eblip-8866	82	27	:	:	PUNCT
eblip-8866	82	28	“	"	PUNCT
eblip-8866	82	29	research	research	NOUN
eblip-8866	82	30	may	may	AUX
eblip-8866	82	31	serve	serve	VERB
eblip-8866	82	32	as	as	ADP
eblip-8866	82	33	an	an	DET
eblip-8866	82	34	objective	objective	ADJ
eblip-8866	82	35	counterweight	counterweight	NOUN
eblip-8866	82	36	to	to	ADP
eblip-8866	82	37	‘	'	PUNCT
eblip-8866	82	38	informed	inform	VERB
eblip-8866	82	39	opinion’—a	opinion’—a	ADJ
eblip-8866	82	40	widespread	widespread	ADJ
eblip-8866	82	41	commodity	commodity	NOUN
eblip-8866	82	42	in	in	ADP
eblip-8866	82	43	librarianship	librarianship	NOUN
eblip-8866	82	44	.	.	PUNCT
eblip-8866	82	45	”	"	PUNCT
eblip-8866	83	1	indeed	indeed	ADV
eblip-8866	83	2	,	,	PUNCT
eblip-8866	83	3	the	the	DET
eblip-8866	83	4	greatest	great	ADJ
eblip-8866	83	5	contribution	contribution	NOUN
eblip-8866	83	6	of	of	ADP
eblip-8866	83	7	hernon	hernon	NOUN
eblip-8866	83	8	and	and	CCONJ
eblip-8866	83	9	mcclure	mcclure	PROPN
eblip-8866	83	10	’s	’s	PART
eblip-8866	83	11	work	work	NOUN
eblip-8866	83	12	is	be	AUX
eblip-8866	83	13	the	the	DET
eblip-8866	83	14	reminder	reminder	NOUN
eblip-8866	83	15	that	that	SCONJ
eblip-8866	83	16	assumptions	assumption	NOUN
eblip-8866	83	17	regarding	regard	VERB
eblip-8866	83	18	library	library	NOUN
eblip-8866	83	19	service	service	NOUN
eblip-8866	83	20	merit	merit	NOUN
eblip-8866	83	21	rigorous	rigorous	ADJ
eblip-8866	83	22	study	study	NOUN
eblip-8866	83	23	and	and	CCONJ
eblip-8866	83	24	debate	debate	NOUN
eblip-8866	83	25	.	.	PUNCT
eblip-8866	84	1	references	reference	NOUN
eblip-8866	84	2	bailey	bailey	PROPN
eblip-8866	84	3	,	,	PUNCT
eblip-8866	84	4	w.	w.	PROPN
eblip-8866	84	5	g.	g.	PROPN
eblip-8866	84	6	(	(	PUNCT
eblip-8866	84	7	1987	1987	NUM
eblip-8866	84	8	)	)	PUNCT
eblip-8866	84	9	.	.	PUNCT
eblip-8866	85	1	the	the	DET
eblip-8866	85	2	“	"	PUNCT
eblip-8866	85	3	55	55	NUM
eblip-8866	85	4	percent	percent	NOUN
eblip-8866	85	5	rule	rule	NOUN
eblip-8866	85	6	”	"	PUNCT
eblip-8866	85	7	revisited	revisit	VERB
eblip-8866	85	8	.	.	PUNCT
eblip-8866	86	1	journal	journal	NOUN
eblip-8866	86	2	of	of	ADP
eblip-8866	86	3	academic	academic	ADJ
eblip-8866	86	4	librarianship	librarianship	NOUN
eblip-8866	86	5	,	,	PUNCT
eblip-8866	86	6	13(5	13(5	NUM
eblip-8866	86	7	)	)	PUNCT
eblip-8866	86	8	,	,	PUNCT
eblip-8866	86	9	280–82	280–82	NUM
eblip-8866	86	10	.	.	PUNCT
eblip-8866	87	1	childers	childer	NOUN
eblip-8866	87	2	,	,	PUNCT
eblip-8866	87	3	t.	t.	PROPN
eblip-8866	87	4	(	(	PUNCT
eblip-8866	87	5	1987	1987	NUM
eblip-8866	87	6	)	)	PUNCT
eblip-8866	87	7	.	.	PUNCT
eblip-8866	88	1	the	the	DET
eblip-8866	88	2	quality	quality	NOUN
eblip-8866	88	3	of	of	ADP
eblip-8866	88	4	reference	reference	NOUN
eblip-8866	88	5	:	:	PUNCT
eblip-8866	88	6	still	still	ADV
eblip-8866	88	7	moot	moot	ADJ
eblip-8866	88	8	after	after	ADP
eblip-8866	88	9	20	20	NUM
eblip-8866	88	10	years	year	NOUN
eblip-8866	88	11	.	.	PUNCT
eblip-8866	89	1	journal	journal	NOUN
eblip-8866	89	2	of	of	ADP
eblip-8866	89	3	academic	academic	ADJ
eblip-8866	89	4	librarianship	librarianship	NOUN
eblip-8866	89	5	,	,	PUNCT
eblip-8866	89	6	13(2	13(2	PROPN
eblip-8866	89	7	)	)	PUNCT
eblip-8866	89	8	,	,	PUNCT
eblip-8866	89	9	73	73	NUM
eblip-8866	89	10	-	-	SYM
eblip-8866	89	11	74	74	NUM
eblip-8866	89	12	.	.	PUNCT
eblip-8866	90	1	crowley	crowley	NOUN
eblip-8866	90	2	,	,	PUNCT
eblip-8866	90	3	t.	t.	PROPN
eblip-8866	90	4	,	,	PUNCT
eblip-8866	90	5	&	&	CCONJ
eblip-8866	90	6	childers	childers	PROPN
eblip-8866	90	7	,	,	PUNCT
eblip-8866	90	8	t.	t.	PROPN
eblip-8866	90	9	(	(	PUNCT
eblip-8866	90	10	1971	1971	NUM
eblip-8866	90	11	)	)	PUNCT
eblip-8866	90	12	.	.	PUNCT
eblip-8866	91	1	information	information	NOUN
eblip-8866	91	2	service	service	NOUN
eblip-8866	91	3	in	in	ADP
eblip-8866	91	4	public	public	ADJ
eblip-8866	91	5	libraries	library	NOUN
eblip-8866	91	6	:	:	PUNCT
eblip-8866	91	7	two	two	NUM
eblip-8866	91	8	studies	study	NOUN
eblip-8866	91	9	.	.	PUNCT
eblip-8866	92	1	metuchen	metuchen	PROPN
eblip-8866	92	2	,	,	PUNCT
eblip-8866	92	3	nj	nj	PROPN
eblip-8866	92	4	:	:	PUNCT
eblip-8866	92	5	scarecrow	scarecrow	NOUN
eblip-8866	92	6	press	press	NOUN
eblip-8866	92	7	.	.	PUNCT
eblip-8866	93	1	curry	curry	NOUN
eblip-8866	93	2	,	,	PUNCT
eblip-8866	93	3	a.	a.	NOUN
eblip-8866	93	4	(	(	PUNCT
eblip-8866	93	5	2005	2005	NUM
eblip-8866	93	6	)	)	PUNCT
eblip-8866	93	7	.	.	PUNCT
eblip-8866	94	1	if	if	SCONJ
eblip-8866	94	2	i	i	PRON
eblip-8866	94	3	ask	ask	VERB
eblip-8866	94	4	,	,	PUNCT
eblip-8866	94	5	will	will	AUX
eblip-8866	94	6	they	they	PRON
eblip-8866	94	7	answer	answer	VERB
eblip-8866	94	8	?	?	PUNCT
eblip-8866	95	1	reference	reference	NOUN
eblip-8866	95	2	&	&	CCONJ
eblip-8866	95	3	user	user	PROPN
eblip-8866	95	4	services	services	PROPN
eblip-8866	95	5	quarterly	quarterly	ADV
eblip-8866	95	6	,	,	PUNCT
eblip-8866	95	7	45(1	45(1	NOUN
eblip-8866	95	8	)	)	PUNCT
eblip-8866	95	9	,	,	PUNCT
eblip-8866	95	10	65	65	NUM
eblip-8866	95	11	-	-	SYM
eblip-8866	95	12	75	75	NUM
eblip-8866	95	13	.	.	PUNCT
eblip-8866	96	1	evidence	evidence	NOUN
eblip-8866	96	2	based	base	VERB
eblip-8866	96	3	library	library	NOUN
eblip-8866	96	4	and	and	CCONJ
eblip-8866	96	5	information	information	NOUN
eblip-8866	96	6	practice	practice	NOUN
eblip-8866	96	7	2010	2010	NUM
eblip-8866	96	8	,	,	PUNCT
eblip-8866	96	9	5.4	5.4	NUM
eblip-8866	96	10	129	129	NUM
eblip-8866	96	11	dilevko	dilevko	NOUN
eblip-8866	96	12	,	,	PUNCT
eblip-8866	96	13	j.	j.	PROPN
eblip-8866	96	14	,	,	PUNCT
eblip-8866	96	15	&	&	CCONJ
eblip-8866	96	16	dolan	dolan	PROPN
eblip-8866	96	17	,	,	PUNCT
eblip-8866	96	18	e.	e.	PROPN
eblip-8866	96	19	(	(	PUNCT
eblip-8866	96	20	2000	2000	NUM
eblip-8866	96	21	)	)	PUNCT
eblip-8866	96	22	.	.	PUNCT
eblip-8866	97	1	government	government	NOUN
eblip-8866	97	2	documents	document	NOUN
eblip-8866	97	3	reference	reference	NOUN
eblip-8866	97	4	service	service	NOUN
eblip-8866	97	5	in	in	ADP
eblip-8866	97	6	canada	canada	PROPN
eblip-8866	97	7	:	:	PUNCT
eblip-8866	97	8	a	a	DET
eblip-8866	97	9	nationwide	nationwide	ADJ
eblip-8866	97	10	unobtrusive	unobtrusive	ADJ
eblip-8866	97	11	study	study	NOUN
eblip-8866	97	12	of	of	ADP
eblip-8866	97	13	public	public	ADJ
eblip-8866	97	14	and	and	CCONJ
eblip-8866	97	15	academic	academic	ADJ
eblip-8866	97	16	depository	depository	NOUN
eblip-8866	97	17	libraries	library	NOUN
eblip-8866	97	18	.	.	PUNCT
eblip-8866	98	1	library	library	NOUN
eblip-8866	98	2	&	&	CCONJ
eblip-8866	98	3	information	information	PROPN
eblip-8866	98	4	science	science	PROPN
eblip-8866	98	5	research	research	NOUN
eblip-8866	98	6	,	,	PUNCT
eblip-8866	98	7	22(2	22(2	NUM
eblip-8866	98	8	)	)	PUNCT
eblip-8866	98	9	,	,	PUNCT
eblip-8866	98	10	185	185	NUM
eblip-8866	98	11	-	-	SYM
eblip-8866	98	12	222	222	NUM
eblip-8866	98	13	.	.	PUNCT
eblip-8866	99	1	durrance	durrance	PROPN
eblip-8866	99	2	,	,	PUNCT
eblip-8866	99	3	j.	j.	PROPN
eblip-8866	99	4	c.	c.	PROPN
eblip-8866	99	5	(	(	PUNCT
eblip-8866	99	6	1989	1989	NUM
eblip-8866	99	7	)	)	PUNCT
eblip-8866	99	8	.	.	PUNCT
eblip-8866	100	1	reference	reference	NOUN
eblip-8866	100	2	success	success	NOUN
eblip-8866	100	3	:	:	PUNCT
eblip-8866	100	4	does	do	AUX
eblip-8866	100	5	the	the	DET
eblip-8866	100	6	55	55	NUM
eblip-8866	100	7	percent	percent	NOUN
eblip-8866	100	8	rule	rule	NOUN
eblip-8866	100	9	tell	tell	VERB
eblip-8866	100	10	the	the	DET
eblip-8866	100	11	whole	whole	ADJ
eblip-8866	100	12	story	story	NOUN
eblip-8866	100	13	?	?	PUNCT
eblip-8866	101	1	library	library	ADJ
eblip-8866	101	2	journal	journal	NOUN
eblip-8866	101	3	,	,	PUNCT
eblip-8866	101	4	114(7	114(7	NUM
eblip-8866	101	5	)	)	PUNCT
eblip-8866	101	6	,	,	PUNCT
eblip-8866	101	7	31	31	NUM
eblip-8866	101	8	-	-	SYM
eblip-8866	101	9	36	36	NUM
eblip-8866	101	10	.	.	PUNCT
eblip-8866	102	1	hernon	hernon	PROPN
eblip-8866	102	2	,	,	PUNCT
eblip-8866	102	3	p.	p.	NOUN
eblip-8866	102	4	,	,	PUNCT
eblip-8866	102	5	&	&	CCONJ
eblip-8866	102	6	mcclure	mcclure	PROPN
eblip-8866	102	7	,	,	PUNCT
eblip-8866	102	8	c.	c.	PROPN
eblip-8866	102	9	r.	r.	PROPN
eblip-8866	102	10	(	(	PUNCT
eblip-8866	102	11	1987	1987	NUM
eblip-8866	102	12	)	)	PUNCT
eblip-8866	102	13	.	.	PUNCT
eblip-8866	103	1	where	where	SCONJ
eblip-8866	103	2	do	do	AUX
eblip-8866	103	3	we	we	PRON
eblip-8866	103	4	go	go	VERB
eblip-8866	103	5	from	from	ADP
eblip-8866	103	6	here	here	ADV
eblip-8866	103	7	?	?	PUNCT
eblip-8866	104	1	a	a	DET
eblip-8866	104	2	final	final	ADJ
eblip-8866	104	3	response	response	NOUN
eblip-8866	104	4	.	.	PUNCT
eblip-8866	105	1	journal	journal	NOUN
eblip-8866	105	2	of	of	ADP
eblip-8866	105	3	academic	academic	ADJ
eblip-8866	105	4	librarianship	librarianship	NOUN
eblip-8866	105	5	,	,	PUNCT
eblip-8866	105	6	13(5	13(5	NUM
eblip-8866	105	7	)	)	PUNCT
eblip-8866	105	8	,	,	PUNCT
eblip-8866	105	9	282	282	NUM
eblip-8866	105	10	-	-	SYM
eblip-8866	105	11	284	284	NUM
eblip-8866	105	12	.	.	PUNCT
eblip-8866	106	1	hubbertz	hubbertz	PROPN
eblip-8866	106	2	,	,	PUNCT
eblip-8866	106	3	a.	a.	NOUN
eblip-8866	106	4	(	(	PUNCT
eblip-8866	106	5	2007	2007	NUM
eblip-8866	106	6	)	)	PUNCT
eblip-8866	106	7	.	.	PUNCT
eblip-8866	107	1	the	the	DET
eblip-8866	107	2	fallacy	fallacy	NOUN
eblip-8866	107	3	in	in	ADP
eblip-8866	107	4	the	the	DET
eblip-8866	107	5	55	55	NUM
eblip-8866	107	6	percent	percent	NOUN
eblip-8866	107	7	rule	rule	NOUN
eblip-8866	107	8	.	.	PUNCT
eblip-8866	108	1	dttp	dttp	ADV
eblip-8866	108	2	:	:	PUNCT
eblip-8866	108	3	a	a	DET
eblip-8866	108	4	quarterly	quarterly	ADJ
eblip-8866	108	5	journal	journal	NOUN
eblip-8866	108	6	of	of	ADP
eblip-8866	108	7	government	government	NOUN
eblip-8866	108	8	information	information	NOUN
eblip-8866	108	9	practice	practice	NOUN
eblip-8866	108	10	&	&	CCONJ
eblip-8866	108	11	perspective	perspective	PROPN
eblip-8866	108	12	,	,	PUNCT
eblip-8866	108	13	35(3	35(3	NUM
eblip-8866	108	14	)	)	PUNCT
eblip-8866	108	15	,	,	PUNCT
eblip-8866	108	16	15	15	NUM
eblip-8866	108	17	-	-	SYM
eblip-8866	108	18	17	17	NUM
eblip-8866	108	19	.	.	PUNCT
eblip-8866	109	1	hubbertz	hubbertz	PROPN
eblip-8866	109	2	,	,	PUNCT
eblip-8866	109	3	a.	a.	NOUN
eblip-8866	109	4	(	(	PUNCT
eblip-8866	109	5	2005	2005	NUM
eblip-8866	109	6	)	)	PUNCT
eblip-8866	109	7	.	.	PUNCT
eblip-8866	110	1	the	the	DET
eblip-8866	110	2	design	design	NOUN
eblip-8866	110	3	and	and	CCONJ
eblip-8866	110	4	interpretation	interpretation	NOUN
eblip-8866	110	5	of	of	ADP
eblip-8866	110	6	unobtrusive	unobtrusive	ADJ
eblip-8866	110	7	evaluations	evaluation	NOUN
eblip-8866	110	8	.	.	PUNCT
eblip-8866	111	1	reference	reference	NOUN
eblip-8866	111	2	&	&	CCONJ
eblip-8866	111	3	user	user	PROPN
eblip-8866	111	4	services	services	PROPN
eblip-8866	111	5	quarterly	quarterly	ADV
eblip-8866	111	6	,	,	PUNCT
eblip-8866	111	7	44(4	44(4	NOUN
eblip-8866	111	8	)	)	PUNCT
eblip-8866	111	9	,	,	PUNCT
eblip-8866	111	10	327	327	NUM
eblip-8866	111	11	-	-	SYM
eblip-8866	111	12	335	335	NUM
eblip-8866	111	13	.	.	PUNCT
eblip-8866	111	14	hults	hult	NOUN
eblip-8866	111	15	,	,	PUNCT
eblip-8866	111	16	p.	p.	NOUN
eblip-8866	111	17	(	(	PUNCT
eblip-8866	111	18	1992	1992	NUM
eblip-8866	111	19	)	)	PUNCT
eblip-8866	111	20	.	.	PUNCT
eblip-8866	112	1	reference	reference	NOUN
eblip-8866	112	2	evaluation	evaluation	NOUN
eblip-8866	112	3	:	:	PUNCT
eblip-8866	112	4	an	an	DET
eblip-8866	112	5	overview	overview	NOUN
eblip-8866	112	6	.	.	PUNCT
eblip-8866	113	1	the	the	DET
eblip-8866	113	2	reference	reference	NOUN
eblip-8866	113	3	librarian	librarian	NOUN
eblip-8866	113	4	,	,	PUNCT
eblip-8866	113	5	17(38	17(38	NOUN
eblip-8866	113	6	)	)	PUNCT
eblip-8866	113	7	,	,	PUNCT
eblip-8866	113	8	141	141	NUM
eblip-8866	113	9	-	-	SYM
eblip-8866	113	10	150	150	NUM
eblip-8866	113	11	.	.	PUNCT
eblip-8866	114	1	jardine	jardine	PROPN
eblip-8866	114	2	,	,	PUNCT
eblip-8866	114	3	c.	c.	PROPN
eblip-8866	114	4	w.	w.	PROPN
eblip-8866	114	5	(	(	PUNCT
eblip-8866	114	6	1995	1995	NUM
eblip-8866	114	7	)	)	PUNCT
eblip-8866	114	8	.	.	PUNCT
eblip-8866	115	1	maybe	maybe	ADV
eblip-8866	115	2	the	the	DET
eblip-8866	115	3	55	55	NUM
eblip-8866	115	4	percent	percent	NOUN
eblip-8866	115	5	rule	rule	NOUN
eblip-8866	115	6	does	do	AUX
eblip-8866	115	7	n’t	not	PART
eblip-8866	115	8	tell	tell	VERB
eblip-8866	115	9	the	the	DET
eblip-8866	115	10	whole	whole	ADJ
eblip-8866	115	11	story	story	NOUN
eblip-8866	115	12	:	:	PUNCT
eblip-8866	115	13	a	a	DET
eblip-8866	115	14	usersatisfaction	usersatisfaction	NOUN
eblip-8866	115	15	survey	survey	NOUN
eblip-8866	115	16	.	.	PUNCT
eblip-8866	116	1	college	college	NOUN
eblip-8866	116	2	&	&	CCONJ
eblip-8866	116	3	research	research	PROPN
eblip-8866	116	4	libraries	library	NOUN
eblip-8866	116	5	,	,	PUNCT
eblip-8866	116	6	56(6	56(6	NUM
eblip-8866	116	7	)	)	PUNCT
eblip-8866	116	8	,	,	PUNCT
eblip-8866	116	9	477	477	NUM
eblip-8866	116	10	-	-	SYM
eblip-8866	116	11	85	85	NUM
eblip-8866	116	12	.	.	PUNCT
eblip-8866	117	1	richardson	richardson	PROPN
eblip-8866	117	2	,	,	PUNCT
eblip-8866	117	3	j.	j.	PROPN
eblip-8866	117	4	v.	v.	PROPN
eblip-8866	117	5	,	,	PUNCT
eblip-8866	117	6	jr	jr	PROPN
eblip-8866	117	7	.	.	PROPN
eblip-8866	117	8	(	(	PUNCT
eblip-8866	117	9	2002	2002	NUM
eblip-8866	117	10	)	)	PUNCT
eblip-8866	117	11	.	.	PUNCT
eblip-8866	118	1	reference	reference	NOUN
eblip-8866	118	2	is	be	AUX
eblip-8866	118	3	better	well	ADJ
eblip-8866	118	4	than	than	SCONJ
eblip-8866	118	5	we	we	PRON
eblip-8866	118	6	thought	think	VERB
eblip-8866	118	7	.	.	PUNCT
eblip-8866	119	1	library	library	PROPN
eblip-8866	119	2	journal	journal	PROPN
eblip-8866	119	3	,	,	PUNCT
eblip-8866	119	4	127(7	127(7	NUM
eblip-8866	119	5	)	)	PUNCT
eblip-8866	119	6	,	,	PUNCT
eblip-8866	119	7	41	41	NUM
eblip-8866	119	8	-	-	SYM
eblip-8866	119	9	42	42	NUM
eblip-8866	119	10	.	.	PUNCT
eblip-8866	120	1	schumacher	schumacher	PROPN
eblip-8866	120	2	,	,	PUNCT
eblip-8866	120	3	m.	m.	NOUN
eblip-8866	120	4	(	(	PUNCT
eblip-8866	120	5	1987	1987	NUM
eblip-8866	120	6	)	)	PUNCT
eblip-8866	120	7	.	.	PUNCT
eblip-8866	121	1	the	the	DET
eblip-8866	121	2	continuing	continue	VERB
eblip-8866	121	3	debate	debate	NOUN
eblip-8866	121	4	on	on	ADP
eblip-8866	121	5	library	library	PROPN
eblip-8866	121	6	reference	reference	NOUN
eblip-8866	121	7	service	service	NOUN
eblip-8866	121	8	:	:	PUNCT
eblip-8866	121	9	a	a	DET
eblip-8866	121	10	minisymposium	minisymposium	NOUN
eblip-8866	121	11	.	.	PUNCT
eblip-8866	122	1	journal	journal	PROPN
eblip-8866	122	2	of	of	ADP
eblip-8866	122	3	academic	academic	ADJ
eblip-8866	122	4	librarianship	librarianship	NOUN
eblip-8866	122	5	,	,	PUNCT
eblip-8866	122	6	13(5	13(5	NUM
eblip-8866	122	7	)	)	PUNCT
eblip-8866	122	8	,	,	PUNCT
eblip-8866	122	9	278	278	NUM
eblip-8866	122	10	-	-	SYM
eblip-8866	122	11	79	79	NUM
eblip-8866	122	12	.	.	PUNCT
eblip-8866	123	1	shachaf	shachaf	PROPN
eblip-8866	123	2	,	,	PUNCT
eblip-8866	123	3	p.	p.	NOUN
eblip-8866	123	4	,	,	PUNCT
eblip-8866	123	5	&	&	CCONJ
eblip-8866	123	6	horowitz	horowitz	PROPN
eblip-8866	123	7	,	,	PUNCT
eblip-8866	123	8	s.	s.	PROPN
eblip-8866	123	9	(	(	PUNCT
eblip-8866	123	10	2006	2006	NUM
eblip-8866	123	11	)	)	PUNCT
eblip-8866	123	12	.	.	PUNCT
eblip-8866	124	1	are	be	AUX
eblip-8866	124	2	virtual	virtual	ADJ
eblip-8866	124	3	reference	reference	NOUN
eblip-8866	124	4	services	service	NOUN
eblip-8866	124	5	color	color	NOUN
eblip-8866	124	6	blind	blind	ADJ
eblip-8866	124	7	?	?	PUNCT
eblip-8866	125	1	library	library	NOUN
eblip-8866	125	2	&	&	CCONJ
eblip-8866	125	3	information	information	PROPN
eblip-8866	125	4	science	science	PROPN
eblip-8866	125	5	research	research	NOUN
eblip-8866	125	6	,	,	PUNCT
eblip-8866	125	7	28(4	28(4	NUM
eblip-8866	125	8	)	)	PUNCT
eblip-8866	125	9	,	,	PUNCT
eblip-8866	125	10	501520	501520	NUM
eblip-8866	125	11	.	.	PUNCT
eblip-8866	126	1	thomas	thomas	PROPN
eblip-8866	126	2	,	,	PUNCT
eblip-8866	126	3	j.	j.	PROPN
eblip-8866	126	4	(	(	PUNCT
eblip-8866	126	5	2000	2000	NUM
eblip-8866	126	6	)	)	PUNCT
eblip-8866	126	7	.	.	PUNCT
eblip-8866	127	1	mystery	mystery	NOUN
eblip-8866	127	2	shoppers	shopper	NOUN
eblip-8866	127	3	at	at	ADP
eblip-8866	127	4	the	the	DET
eblip-8866	127	5	library	library	NOUN
eblip-8866	127	6	:	:	PUNCT
eblip-8866	127	7	a	a	DET
eblip-8866	127	8	planning	planning	NOUN
eblip-8866	127	9	report	report	NOUN
eblip-8866	127	10	.	.	PUNCT
eblip-8866	128	1	california	california	PROPN
eblip-8866	128	2	state	state	PROPN
eblip-8866	128	3	university	university	PROPN
eblip-8866	128	4	long	long	ADJ
eblip-8866	128	5	beach	beach	NOUN
eblip-8866	128	6	library	library	NOUN
eblip-8866	128	7	.	.	PUNCT
eblip-8866	129	1	retrieved	retrieve	VERB
eblip-8866	129	2	20	20	NUM
eblip-8866	129	3	may	may	PROPN
eblip-8866	129	4	2010	2010	NUM
eblip-8866	129	5	from	from	ADP
eblip-8866	129	6	:	:	PUNCT
eblip-8866	129	7	http://www.csulb.edu/divisions/aa/grad	http://www.csulb.edu/divisions/aa/grad	PROPN
eblip-8866	129	8	_	_	PRON
eblip-8866	129	9	undergrad	undergrad	NOUN
eblip-8866	129	10	/	/	SYM
eblip-8866	129	11	senate	senate	PROPN
eblip-8866	129	12	/	/	SYM
eblip-8866	129	13	committees	committees	PROPN
eblip-8866	129	14	/	/	SYM
eblip-8866	129	15	assessm	assessm	PROPN
eblip-8866	129	16	ent	ent	PROPN
eblip-8866	129	17	/	/	SYM
eblip-8866	129	18	dev	dev	PROPN
eblip-8866	129	19	/	/	SYM
eblip-8866	129	20	awards	award	NOUN
eblip-8866	129	21	/	/	SYM
eblip-8866	129	22	documents	document	NOUN
eblip-8866	129	23	/	/	SYM
eblip-8866	129	24	thomas_99	thomas_99	NOUN
eblip-8866	129	25	.	.	PUNCT
eblip-8866	129	26	pdf	pdf	NOUN
eblip-8866	129	27	whitlatch	whitlatch	PROPN
eblip-8866	129	28	,	,	PUNCT
eblip-8866	129	29	j.	j.	PROPN
eblip-8866	129	30	b.	b.	PROPN
eblip-8866	129	31	(	(	PUNCT
eblip-8866	129	32	1989	1989	NUM
eblip-8866	129	33	)	)	PUNCT
eblip-8866	129	34	.	.	PUNCT
eblip-8866	130	1	unobtrusive	unobtrusive	ADJ
eblip-8866	130	2	studies	study	NOUN
eblip-8866	130	3	and	and	CCONJ
eblip-8866	130	4	the	the	DET
eblip-8866	130	5	quality	quality	NOUN
eblip-8866	130	6	of	of	ADP
eblip-8866	130	7	academic	academic	ADJ
eblip-8866	130	8	library	library	NOUN
eblip-8866	130	9	reference	reference	NOUN
eblip-8866	130	10	services	service	NOUN
eblip-8866	130	11	.	.	PUNCT
eblip-8866	131	1	college	college	NOUN
eblip-8866	131	2	and	and	CCONJ
eblip-8866	131	3	research	research	NOUN
eblip-8866	131	4	libraries	library	NOUN
eblip-8866	131	5	,	,	PUNCT
eblip-8866	131	6	50(2	50(2	NUM
eblip-8866	131	7	)	)	PUNCT
eblip-8866	131	8	,	,	PUNCT
eblip-8866	131	9	181	181	NUM
eblip-8866	131	10	-	-	SYM
eblip-8866	131	11	194	194	NUM
eblip-8866	131	12	.	.	PUNCT
eblip-8866	132	1	whittaker	whittaker	PROPN
eblip-8866	132	2	,	,	PUNCT
eblip-8866	132	3	k.	k.	PROPN
eblip-8866	132	4	(	(	PUNCT
eblip-8866	132	5	1990	1990	NUM
eblip-8866	132	6	)	)	PUNCT
eblip-8866	132	7	.	.	PUNCT
eblip-8866	133	1	unobtrusive	unobtrusive	ADJ
eblip-8866	133	2	testing	testing	NOUN
eblip-8866	133	3	of	of	ADP
eblip-8866	133	4	reference	reference	NOUN
eblip-8866	133	5	enquiry	enquiry	NOUN
eblip-8866	133	6	work	work	NOUN
eblip-8866	133	7	.	.	PUNCT
eblip-8866	134	1	library	library	PROPN
eblip-8866	134	2	review	review	PROPN
eblip-8866	134	3	,	,	PUNCT
eblip-8866	134	4	39(6	39(6	NUM
eblip-8866	134	5	)	)	PUNCT
eblip-8866	134	6	,	,	PUNCT
eblip-8866	134	7	50	50	NUM
eblip-8866	134	8	-	-	SYM
eblip-8866	134	9	54	54	NUM
eblip-8866	134	10	.	.	PUNCT
eblip-8866	134	11	/	/	SYM
eblip-8866	134	12	evidence	evidence	NOUN
eblip-8866	134	13	based	base	VERB
eblip-8866	134	14	library	library	NOUN
eblip-8866	134	15	and	and	CCONJ
eblip-8866	134	16	information	information	NOUN
eblip-8866	134	17	practice	practice	NOUN