id	domain	url
eblip-29947	creativecommons.org	http://creativecommons.org/licenses/by-nc-sa/4.0/)
eblip-29947	www.libraryassessment.org	https://www.libraryassessment.org/past-conferences/2014-library-assessment-conference
eblip-29947	www.lib.washington.edu	https://www.lib.washington.edu/assessment/projects/chat-reference-assessment-project-2014-2016-final-report
eblip-29947	docs.lib.purdue.edu	https://docs.lib.purdue.edu/iatul/2017/challenges/1
eblip-29947	doi.org	https://doi.org/10.1080/01616846.2015.1000785
eblip-29947	eprints.rclis.org	http://eprints.rclis.org/33775
eblip-29947	readscale.org	http://readscale.org/read-scale.html
eblip-29947	digitalcommons.kennesaw.edu	https://digitalcommons.kennesaw.edu/glq/vol43/iss4/4
eblip-29947	doi.org	https://doi.org/10.5860/0710116
eblip-29947	journals.tdl.org	https://journals.tdl.org/llm/index.php/llm/article/download/1755/1035
eblip-29947	doi.org	https://doi.org/10.1300/j136v11n01_06
eblip-29947	doi.org	https://doi.org/10.1080/10875301.2011.597632
eblip-29947	doi.org	https://doi.org/10.1016/j.acalib.2015.08.018
eblip-29947	doi.org	https://doi.org/10.1016/j.acalib.2017.09.001
eblip-29947	files.eric.ed.gov	https://files.eric.ed.gov/fulltext/ed578189.pdf
eblip-29947	doi.org	https://doi.org/10.13016/m2gt5fh7n
eblip-29947	doi.org	https://doi.org/10.1108/00907320810852041
eblip-29947	doi.org	https://doi.org/10.5860/crl.76.7.959
eblip-29947	doi.org	https://doi.org/10.5860/rusq.51n2.172
eblip-29947	doi.org	https://doi.org/10.1108/00907321111186631
eblip-29947	doi.org	https://doi.org/10.1080/02763877.2019.1572571
eblip-29947	doi.org	https://doi.org/10.1080/1533290x.2016.1223965
eblip-29947	doi.org	https://doi.org/10.1016/j.acalib.2012.09.017
eblip-29947	www.arl.org	https://www.arl.org/resources/spec-kit-268-reference-service-statistics-a-assessment-september-2002
eblip-29947	doi.org	https://doi.org/10.1353/pla.2008.0001
eblip-29947	doi.org	https://doi.org/10.5860/crln.82.5.223
eblip-29947	www.ala.org	http://www.ala.org/rusa/sites/ala.org.rusa/files/content/resources/guidelines/guidelinesvirtualreference_2017.pdf
eblip-29947	doi.org	https://doi.org/10.1300/j120v38n79_15
eblip-29947	blog.springshare.com	https://blog.springshare.com/2012/03/21/libanswers-new-features-are-live
eblip-29947	journals.ala.org	https://journals.ala.org/index.php/rusq/article/view/3993/4505
eblip-29947	doi.org	https://doi.org/10.1108/rsr-09-2017-0033
eblip-29947	hdl.handle.net	http://hdl.handle.net/1808/25179
eblip-29947	doi.org	https://doi.org/10.1108/rsr-04-2017-0011
eblip-29947	doi.org	https://doi.org/10.1080/15228959.2011.621856
eblip-29947	doi.org	https://doi.org/10.1016/j.acalib.2020.102134
eblip-29947	doi.org	https://doi.org/10.1016/s0740-8188(01)00080-9