From pragmatism to meritocracy? Views on in-house family ties on the Swedish labour market
URN:NBN:fi:tsv-oa73001
DOI: 10.11143/fennia.73001
From pragmatism to meritocracy? Views on in-house family ties
on the Swedish labour market
KATARINA HAUGEN & KERSTIN WESTIN
Haugen, K. & Westin, K. (2019) From pragmatism to meritocracy? Views on
in-house family ties on the Swedish labour market. Fennia 197(2) 268–279.
https://doi.org/10.11143/fennia.73001
In-house family ties within workplaces are a non-negligible
phenomenon on the labour market. Drawing on organizational
and geographical perspectives and based on thematic analysis
of 40 interviews with human resource managers, we analyse how family
ties are viewed and managed in organizations on the Swedish labour
market. Based on the empirical analysis, we suggest that there are two
different logics of human resource management concerning in-house
family ties: a traditional, pragmatic and informal logic which expresses an
accepting view; and a modern, meritocratic and formal logic associated
with a disapproving view. Moreover, the informal logic seems to be
increasingly challenged by formalization of human resource processes in
both urban and rural settings. However, the analysis indicates that in
smaller labour markets this shift is somewhat restrained by the limited
supply of labour and socially tight knit local communities. Also, it seems
that the change often meets resistance from supporters of the informal
logic, and there is dissonance across different professional groups across
and within organizations.
Keywords: family ties, labour market, human resource management,
qualitative interviews, thematic analysis, Sweden
Katarina Haugen, Human Geography Unit, Department of Society and
Economy, School of Business, Economics and Law, University of Gothenburg,
PO Box 25, SE 405 30 Gothenburg, Sweden. E-mail: katarina.haugen@gu.se
Kerstin Westin, Department of Geography and Economic History, Umeå
University, SE 901 87 Umeå, Sweden. E-mail: kerstin.westin@umu.se
Introduction
The importance of social networks – professional contacts, friends or family – for finding employment
cannot be disregarded. Through these connections, potential job seekers are provided with information
about job opportunities, and employers are provided with information about potential recruits (Petersen
et al. 2000). The European Community Household Panel has revealed that 25–45% of employed
individuals reported having found their job through referrals (Pellizzari 2010), and in the US there are
indications that a majority of workers found their job via their social network (Galenianos 2014). Empirical
studies of job search processes are often consistent with Granovetter’s (1973) seminal theory of strong
© 2019 by the author. This open access article is licensed under
a Creative Commons Attribution 4.0 International License.
FENNIA 197(2) (2019) 269Katarina Haugen & Kerstin Westin
and weak ties. Weak ties, such as acquaintances and contacts on social media, are argued to be the most
important for finding a job because they are more numerous; but strong ties consisting of family,
relatives and friends may also play a role (Brown & Konrad 2001; Obukhova 2012). Moreover, the impact
of family ties does not necessarily cease when the recruitment process is completed, but rather
continues to influence the workplace and organization in various ways, for example through positive
and/or negative effects on the social work environment (Haugen & Westin 2016).
Favouring family when employing staff is an expression of an ancient and still commonplace
‘organizing tendency’ (Jones 2012a) – nepotism. The phenomenon can be defined as a form of
‘particularistic in-group solidarity’ based on social proximity and resulting in preferential treatment of
the family group and hence unequal treatment of those not included in this group (Kragh 2012, 249),
or as ‘a set of psychological and social processes associated with observed phenomena with respect
to family membership (broadly defined) in and around organizations’ (Jones 2012a, 2). Generally, the
term nepotism has a negative connotation, and is frequently associated with corruption (Vinton 1998;
O’Connor & Fischer 2012). However, this view is somewhat problematic, given that the existence of
family ties within organizations can be the outcome of a wide range of processes and diverse rationales
including ‘deliberate career choice and meritorious hiring of family members’ as well as ‘familial
coercion’ (Stout et al. 2007, cited in Jones 2012a, 3). Hence, the commonplace negative interpretation
of nepotism as ‘not just hiring a relative, but hiring one who is grossly incompetent’ (Bellow 2004, 11)
does not necessarily describe either the conditions at a workplace where there are in-house family
ties present or the reasons and process that led to this situation (Holm et al. 2017).
For this reason, and because nepotism remains an underresearched topic in organizational and
human resource management studies (Vinton 1998; Jones 2012a; Kragh 2012;), it is useful to approach
it from a descriptive rather than normative perspective (Jones 2012a). In line with this, alternative and
more agnostic terms such as ‘kinship ties’ and ‘family ties’ are also used in the literature. We use the
term ‘in-house family ties’, which emphasizes the micro-geographical social workplace context
(Haugen & Westin 2016). We study in-house family ties from the perspective of human resource
managers (HRMs). Based on interviews with HRMs, our aim is to analyze how family ties are viewed
and managed on the Swedish labour market, including if any differences can be discerned across
different types of organizations or geographic settings.
The role of family networks on the labour market
The importance of family networks for access to jobs appears to have increased in advanced societies
during the latter part of the 20th century (Bellow 2004; Ioannides & Datcher Loury 2004). In contrast to
Granovetter’s (1973) emphasis on the importance of weak ties, more recent studies argue that strong
ties can in fact be key in getting a job, particularly for young and low-educated people (e.g. Stone et al.
2003; Kramarz & Nordström Skans 2014). The extent of in-house family ties is difficult to estimate, as
this information is typically not recorded. However, these ties are not unusual in either private firms
or public organizations (Bertrand & Shoar 2006). In a study from 1993, 88% of the surveyed
organizations reported having employees who were related to each other (Society for Human
Resource Management 1993, cited in Vinton 1998). A recent study of the total Swedish workforce
(Holm et al. 2017) showed that the kinship density at an average Swedish workplace was 14 %,
measured as the total number of individual kinship links.
Previous studies have highlighted the importance of context. For instance, according to Haugen
and Westin (2016), both organizational size and labour market size can play a role in the emergence
of in-house family ties. The phenomenon of family-ties within workplaces is more prevalent in small
towns and narrow labour markets, where both jobs and applicants are in short supply (Holm et al.
2017). In small towns and rural areas, especially those experiencing population decline, it can be more
or less impossible to avoid family ties among employees, particularly at larger workplaces (Korang
Adjei et al. 2016). However, although family ties within workplaces have been found to be more
common in rural regions compared to metropolitan areas, the variation cannot be explained solely by
population density (Holm et al. 2017). Employers in rural regions face different problems than do
firms in metropolitan areas. This is especially the case when it comes to attracting and retaining
270 FENNIA 197(2) (2019)Reviews and Essays
professionals, considering that the labour market has a limited supply of highly skilled labour (Hemphill
& Kulik 2011). This segment of the labour force tends to remain in larger cities and/or move away from
rural areas (Miles et al. 2006), which reinforces the shortage of professional skills in the latter. Organizations
can also deliberately recruit couples (dual or ‘tandem’ recruitment) as a strategy for attracting qualified
staff. Particularly when accepting a job requires geographical relocation by the potential employee, their
decision is often dependent on their spouse’s job opportunities (Masuda & Visio 2012).
Both positive and negative impacts of in-house family ties have been pointed out in previous
research. Advantages of family ties have been observed both in the recruitment process and
afterwards in daily operations. For example, using family referrals can be a fast and efficient way of
recruiting (e.g. Abdalla et al. 1998). It can also reduce the need for subsequent monitoring of new staff
(e.g. Dyer 2006), since the referral effectively functions as an informal pre-evaluation of candidates.
Family ties can also add to a positive social environment at the workplace (e.g. van Hooft & Stout 2012;
Jaskiewicz et al. 2013; Haugen & Westin 2016). However, numerous studies also point out the
disadvantages of family ties at workplaces. For example, the phenomenon can signal unfairness to
other employees and thus damage morale within the organization (Padgett & Morris 2005; Fu 2015),
and simultaneously the nepot can perceive being negatively judged by co-workers (Padgett & Morris
2005) and therefore feel discouraged from participating in discussions on firm organization and
performance (Haugen & Westin 2016). Conflicts of interest may arise if family obligations are placed
above loyalty to the employer (Pearce 2015; Haugen & Westin 2016). Moreover, the presence of family
members in a firm can, for example, reduce the capacity for innovation within the organization (e.g.
Ertug et al. 2014), and relying on family referral recruitment can therefore potentially be detrimental
to organizational development in the long term (Haugen & Westin 2016).
Western countries, particularly the US, can be described as ‘postkinship’ societies. This entails a
social context in which norms connected to ‘increasing individualism, mobility and the dissipation of
family bonds’ imply that nepotism is frowned upon (Bellow 2004, 18). In a wider perspective, such
traits are also hallmarks of modernization (cf. Inglehart & Baker 2000) and the outcome of the
transition from a pre-industrial, rural society to an industrial (or post-industrial), urban society, which
has also entailed a shift from the dominance of norms centred around family and kinship to those
that emphasize equal rights and treatment along with utility and merit. However, it cannot be assumed
that this transformation is devoid of tension or contestation. Rather, the old and new principles are
likely to co-exist at least for a period, with the new approaches possibly being resisted and even
‘overrun’ by the old ones (Kragh 2012). HR management processes (e.g. recruitment) are generally
becoming more formalized and hierarchical, that is with dedicated HR functions; especially in large
organizations (Kotey & Sheridan 2004). Changed approaches can be conceptualized as innovation
diffusion processes, which often have certain geographical characteristics (Hägerstrand 1967). Early
adopters are often affluent and found in urban areas, whereas laggards are more commonly found in
economically low-performing areas (Fischer 1992). Applied to organizational change, this could imply
for instance that new HR processes in regard to, for instance, recruitment are gradually spread from
major cities to other regions, and from larger to smaller organizations.
The formalization of HR processes reflects an emphasis on ’”job-related and rational” standards for
decision making’ (Jones 2012b, xi). It is common for organizations to implement anti-nepotism policies
in attempts to eradicate the phenomenon (Jones 2012a) and/or avoid potential negative effects of
family ties within organizations. These policies link to the notion of meritocracy, that is merits or talent
– rather than privilege, wealth, class, family ties and so on – should be decisive when appointing
people to positions (Liu 2011). On a more general level, this is also connected to public policy and
legislation in regard to equality and inclusion (Swedish Government 2008). Meritocracy entails several
dimensions: merit, distributive justice, equality of opportunity, and social mobility. Merit is regarded
as an intangible and abstract quality, and is often associated with personal traits such as talent, skill,
intelligence, and ability. Distributive justice concerns the relationship between merit and reward,
whereby for instance the most talented should be given greater reward than the less talented, such
as by being offered a job. Equality of opportunity refers to everyone being given the same opportunity,
for example being included in screening or tests for a job opening. Given that this is the case, social
FENNIA 197(2) (2019) 271Katarina Haugen & Kerstin Westin
inequality (class, family, income) on a more general level is accepted so long as talent is the
distinguishing criterion (Liu 2011).
The rationale behind anti-nepotism policy is to avoid conflicts of interest between work-related and
family-related obligations, to reduce favouritism (or the appearance of it), and to prevent intra-family
conflicts from affecting the workplace (Padgett & Morris 2005). While there is a generally broad
acceptance of anti-nepotism policies and of the principles of meritocracy (Castilla & Benard 2010),
these policies have been criticised for being discriminatory, as they disqualify eligible candidates
simply because they have relatives at the workplace (Abramo et al. 2014). This can be problematic for
example in regard to changes in the workforce, such as women’s entry into gainful employment and
the associated increase in dual-career couples (Werbel & Hames 1996). Meritocracy per se is arguably
also an ‘unfulfillable promise’ because people have unequal starting positions, background and family
circumstances which influence their chances of developing their merits. There is a risk that such
differences are legitimized by referring to meritocratic principles (Mijs 2016).
Interviews with HR-staff and executives
The empirical focus of this paper is HRMs’ perceptions and experiences of in-house family ties at
Swedish workplaces, both in connection to recruitment and in the ongoing operations of the
organization. We have adopted an informant interview approach based on semi-structured interviews
focused on providing an insider perspective on how in-house family ties are viewed and treated.
The empirical material consists of 40 interviews with 44 HRMs (four of the interviews featured
double informants, hence the ‘mismatching’ numbers) in workplaces on the Swedish labour market,
conducted in the period May 2014–February 2015. The interviews lasted 35–75 minutes, and on
average approximately one hour. Thirty-four interviews were conducted face-to-face, and six over the
telephone. The informants include specialized HR-officials (in primarily large workplaces) and
executives with responsibility for personnel matters (mainly in small businesses without specialized
HR functions). A majority, 26 of 44, of the informants were women.
In order to produce as rich and varied data as possible (Coyne 1997), and thus give a multifaceted
picture of the studied phenomenon, the informants were chosen from a wide range of workplaces.
The workplaces were located in different geographical settings, ranging from metropolitan to rural
areas. They also varied in organization size, from micro firms with fewer than ten employees to major
workplaces with up to 2,000 employees. The workplaces represented a phletora of businesses,
including industry (technical, wood, food), primary sector activity, retail, tourism, restaurant, hotel,
financial services, architecture, communication, life sciences, cleaning services, transportation,
logistics, public services, state authority/public utility, and municipal administration. Of the 40
workplaces, 30 belonged to the private sector and the remainder to the public sector. Among the
private-sector organizations, nine were self-identified family-owned businesses, and the remainder
were non-family businesses. The family businesses were included because of an expectation that
there may be a greater openness and willingness to discuss the – potentially controversial – issue of
family ties within organizations where this is a self-evident feature.
A majority of the informants were contacted through the following procedure: persons with
responsibility and insight into recruitment practices and broader staff issues within the organizations
were identified with the help of ‘gatekeepers’ (Feldman et al. 2003a) and were subsequently approached
via cold calling (Feldman et al. 2003b). In addition, snowball sampling based on the participants’
personal and/or professional networks was also used as a strategy to recruit additional informants. A
few informants were also identified with assistance from the researchers’ personal networks.
Prior to the interviews, the informants were presented with a copy of the interview guide which
covered the main issues to be addressed during the interview, thus giving those of them who wished
to do so a chance to prepare. Key issues in the interview guide were organizational recruitment
processes – and specifically the use of family referral recruitment – and the extent, consequences and
management of in-house family ties within the organization. The guide was used as a flexible point of
departure in the interviews, and informants were encouraged to bring up other issues which they
deemed relevant (Qu & Dumay 2011).
272 FENNIA 197(2) (2019)Reviews and Essays
The interviews were recorded with the consent of the informants under the condition of
confidentiality. The material was transcribed verbatim, and was analyzed thematically using MAXQDA
software for qualitative analysis, in line with the principles outlined by Braun and Clarke (2006). Hence,
the process of analysis included systematic coding line-by-line and the gradual development of
themes, which were continuously refined and adjusted to fit the data. Analytic memos (Saldaña 2016)
were recorded and used throughout the analysis process.
Views on and strategies for in-house family ties
Acceptance and disapproval: competing and shifting views
Two main approaches in the HRMs’ views on in-house family ties can be distinguished: acceptance
and disapproval, respectively. Informants who subscribe to the accepting view are found in
organizations in both the private and public sectors, and within family as well as non-family businesses
in the former. According to this view, the presence of family ties is understood as positive and ‘natural’,
and in many cases it is something that is largely unreflected on. It is not an issue that is discussed
within the organization, and no eyebrows are raised when family members are recruited, among
either workers or executives. Some informants consider including relatives of incumbent workers as
a sign of positive organizational traits such as openness and flexibility. For these informants, family
referral recruitment is just another form of network-based recruitment and hence no different from
non-family referral recruitment. There are several testimonies to family referral recruitment as a
common practice and an integral part of the way business is run, and which is not questioned:
It’s just been there. Like, this is how we do things. So it’s not something you think about specifically.
/…/ But it’s completely accepted to bring in family and friends [into the workplace as employees].
There’s nothing to say that we can’t do that. It feels completely natural, really. [#25, metropolitan;
hotel; small organization]
However, the accepting view is not unconditional but is rather subject to certain reservations. Family-
tied employees must act in what is deemed as an appropriate, professional manner. The spilling over
of private issues and conflicts into the work environment is frowned upon, and there are tacit
expectations about individual behaviour in a context where private and work relationships effectively
intersect. This tends to entail leaving private matters, including any grievances, at home and not
allowing them to interfere with the work domain. The parties involved must show good judgement,
which in turn is seen as dependent on personal qualities, for example ‘temper’ and ‘maturity’. Many
informants agree that family members should treat each other like any other co-workers and not
allow private and professional roles to blur:
…if you didn’t know they were married you’d never be able to tell. There was no way of telling, they
acted very professionally. [#13; large city; technical industry; large organization]
Another requirement expressed by several informants – not least representatives of family firms – is
competence. Family referral recruitment whereby incumbent employees’ relatives are given positive
special treatment is seen as unproblematic only provided that the nepot possesses adequate
competence for the position and performs well on the job once hired. Under these circumstances it is
considered appropriate and reasonable recruitment, and the type of social network within which the
candidates are found and the characteristics of the recruitment process are rendered irrelevant:
The competence must be there somehow. If that’s in place and things work out, then I don’t mind,
absolutely not. I guess it’s, it’s very nice. And maybe it’s not so much a thing in our culture right now,
but there are many other cultures where there’s only family and relatives /…/ It feels very machine-
like if you were to argue that ‘no, we have to be able to prove that there’s someone better out
there’. Like, what the heck. Family’s family after all. You take care of it. [#23; metropolitan,
restaurant; micro-sized organization]
However, the type of employment or position in question can play a part. Several informants argue
that although allowing for family referrals may be tolerated for short-term or low-skilled jobs, they
tread more carefully and strictly follow formalized recruitment polities when it is a matter of permanent
FENNIA 197(2) (2019) 273Katarina Haugen & Kerstin Westin
or high-level positions. In line with this, many informants subscribe to an approach that is markedly
disapproving and critical of in-house family ties. This group, which notably includes most informants
from public-sector organizations (whose processes are more strictly regulated compared to private
sector organizations), calls for cautiousness and restrictiveness. This is motivated by several reasons:
a general awareness of the potential risks associated with in-house family ties, particularly when
combined with power asymmetries; personal experience among the HRM informants of problematic
situations in which such ties are salient; anxiety in regard to potential (media) scrutiny and criticism;
and a perceived lack of reliability of family referrals. Most informants express this stance using
relatively soft wording, for example ‘avoidance’ of in-house family ties, but there are also examples of
pronounced anti-nepotism policies:
…and then it’s too bad, really, because /…/ [one of our employees,] she works with labour law/…/
and has a really capable son /…/ who’s getting a degree in HR. But we can’t employ him, unfortunately,
so long as I’ve got [his mother] [employed] here. Because we don’t want to end up in a situation like
that. So in this case, he’s rejected for being a relative. [#22; metropolitan; municipal administration;
large organization]
Nevertheless, even when organizations have a pronouncedly critical and restrictive stance with
respect to family referrals and in-house family ties, there is an exception to (almost) every rule when
the circumstances so require. There are various examples in the interviews of the principles having
been waived or there being a certain openness to do so if deemed necessary. This happens mostly in
situations of an urgent and/or temporary need for staff which motivates bending the rules, and in
some cases with regard to ‘tandem recruitment’, whereby a trailing partner being offered a job in the
organization makes it possible to attract specialist professionals. In certain scenarios, in-house family
ties are difficult to prevent or eliminate, for instance couple formation among co-workers. Strictly
applied anti-nepotism policies in all aspects of the business activities would require the sanctioning of
such situations by, for example, forcing one party to resign or if possible transferring them to another
division. This course of action is seen by several informants as rather radical and as one that many
employers would be reluctant to take.
Based on the interview material, the critical approach to in-house family ties appears to be linked
to a shift in the general view of the phenomenon, particularly in regard to recruitment. According to
the informants’ experiences, this transition, whereby new perspectives and norms have emerged and
grown stronger, seems to have taken place in the past few decades. Several informants within both
private and public sector organizations describe how the views within their organizations have
undergone a marked change from traditional, and substantially informal, recruitment approaches
often involving family referral to current approaches characterized by professionalization, meritocratic
principles, and transparency. Some informants describe this as an ‘enlightenment’. The shift to some
extent influences the way incumbent in-house family ties are managed, but primarily entails a new
view on and approach towards recruitment:
Maybe it was easier in the past. When the processes weren’t so rigorous. /…/ There are more
needle’s eyes to pass through today in a recruitment process compared to at least ten years ago or
20 years ago. /…/ We have to be completely transparent in how we work. [#13; large city; technical
industry; large organization]
Some informants also suggest that organizations, which have previously been largely internally
oriented with a non-negligible degree of referral recruitment, have increasingly begun to open up.
The existence of dedicated HR functions has become self-evident in many, particularly larger,
organizations as part of efforts to improve strategic competence provision. External competition can
also force organizations to generate the best possible preconditions for productivity, survival and
success; and one aspect of this is ensuring that recruitment is based on merit:
It’s the competition that places higher demands on the company, and then everyone realises that
we must place demands on those we hire, the requirement can’t be family ties. So it’s, the
competition has increased the demands on the company and then the professionalism has
increased. [#4; metropolitan; food industry; large organization]
274 FENNIA 197(2) (2019)Reviews and Essays
Particular geographical preconditions can also influence organizations’ views and strategies towards
family ties in recruitment processes. In rural areas generally and peripheral areas specifically, the
possibility of recruiting somebody who has no family ties to the incumbent employees can be limited.
There is often a high likelihood of some kind of connection. Also, as a result of social proximity within
the community, the employer may have quite substantial informal knowledge about their employees
and their families:
Good knowledge about the families and the persons [who live] in this municipality is part of our
[staff] selection. /…/ It’s difficult to hide in a municipality this size. [#27; small town; industry, large
organization]
Moreover, tandem recruitment appears not to be unusual in small towns and rural areas with small and
non-diverse labour markets. Offering a job not only for the main applicants but also for their partners
can be necessary to attract qualified staff when accepting the job would involve household migration.
The data indicates that there is intra-organizational dissonance in views in the wake of the described
transition towards professional recruitment practices. Organizations within the public sector,
unsurprisingly, generally appear to have moved further along the path of change compared to the
private sector. Nevertheless, even within parts of the public sector, traditional views remain. Many
informants, especially those who are HR specialists, tend to portray themselves as representatives of
a meritocratic and formal model of recruitment. However, people in leading positions within the
workplaces, for instance managers involved more closely in daily operations, have opinions that
according to the HRM informants are sometimes more inclined towards the traditional model of
recruitment. This can include a bias towards the employees‘ family networks:
This isn’t something you can change […] in one generation. Of course the view, the culture is still
there, and the will to do things the way they’ve always been done because you think ‘it was so good,
it turned out so well, we got things our way’. /…/ So there’ll be resistance, yes, and this resistance
may come from the highest level. /…./ …it takes [more than] one generation before we phase out
the old culture. [#26; metropolitan; state authority; large organization]
Support for the culture of family referral recruitment is also found among workers who sometimes
overtly or covertly resist changes in organizational policy and practice. According to several informants,
staff members – sometimes with the support of labour unions – expect that the ‘old way of doing
things’ will still be in place in terms of openings for family members to find employment.
Overall, the interviews suggest that dissonance within organizations in the views on family referral
recruitment is relatively common. According to the informants, this is often expressed as efforts by
employees to help their relatives find work on the one hand, and managers who are increasingly
unwilling to allow this on the other. However, there are also cases in which there is agreement across
the different levels of the organization (workers, operations managers and HRMs). In some cases, the
consensus is that family referral recruitment is neither desirable nor acceptable, while in other cases
there is agreement that it is an efficient recruitment strategy that yields good results.
Managing and coping with in-house family ties
On an overarching strategic level, the management of in-house family ties ranges from strict and
explicitly stated policy to guidelines with softer edges. Such guidelines can take the form of, for
instance, a generally formulated recruitment plan that emphasizes the equal treatment of all
applicants and that employee-referred applicants should not receive special treatment, without
targeting family ties specifically. However, the interviews suggest that views on in-house family ties,
and whether or not special policies are considered necessary, may vary depending on geographical
context. For example, this informant believes that there are differences across metropolitan areas
and small towns, whereby in the latter it can be expected that there is less rigidity in both views on
and ways of dealing with the phenomenon:
I know that for example in Stockholm, at a small consultancy firm, there were two [employees]
there who became a couple and then they were informed that ‘one of you has to leave’. And then
they had to deal with it. And it was like a matter of principle. And I think, had that firm been in [a
FENNIA 197(2) (2019) 275Katarina Haugen & Kerstin Westin
small town] then maybe it wouldn’t have been handled in the same way. [#36; medium-sized city;
financial services; medium-sized organization]
The data include various examples of explicit anti-nepotism policies and strategies for handling
emerging family ties within the workplace, that is a formalized expression of the abovementioned
disapproving approach to in-house family ties. Yet, even when formal policies are in place they are
seldom absolute. If implemented strictly, they can effectively obstruct competence provision,
particularly on small local labour markets where recruiting appropriate staff can be difficult even
when family referral recruitment is accepted. This can serve as motivation for branches located in
these regions to be allowed to diverge from general corporate policy to some degree since it is the
lesser of two evils:
Of course, if we were to exclude those who in some way have close family connections to us, we
would limit the labour market in a silly way /…/ we’d become worse, potentially a worse company.
[#27; small town; industry; large organization]
A common feature of employer strategies for dealing with in-house family ties is to separate relatives
so that they are organizationally and/or physically distant from each other at the workplace. The
opportunity of taking these measures is mainly a benefit of large organizations. This is done as a
preventive measure, and to quickly obviate problems should they arise, and thus reflects the
employer’s views that there are latent risks associated with in-house family ties. Through strategic
placement or transfers within the organization, the employer can ensure that in-house relatives work
in different divisions, are on different teams, and work on different projects. This is particularly
important if there are hierarchical differences between the individuals in question. Separation also
offers a way to legitimize the presence of in-house family ties in relation to other workers:
It’s really not so much about [the relatives], it’s more about everyone else around them, so we’re
very strict /…/ There have been times when we’ve moved people around, they got to decide for
themselves who would move. Especially when there was a manager involved, then of course the
subordinated person would move. [#33; Large city, municipal administration; medium-sized
organization]
On the level of managers who work close to the staff, there are variegated approaches to dealing with
in-house family ties. Some are passive, some are cautious, and some adopt an active and controlling
leadership style. Managers who take the passive approach do not deem it necessary to act upon the
presence of family ties but rather consider the individuals involved as capable of handling the situation
without external intervention:
As employers, we would never sit two people down in a room and tell them how to behave. That
has never been necessary. /…/ Considering that we’ve never experienced that there’s been a
problem /…/, it’s been a non-issue for us, I think. /…/, I don’t think we’d gain anything by making it
more rule-based and inflexible. [#30; large city; KIBS; medium-sized organization]
The passive approach can be connected to explicit or implicit expectations that staff should act
professionally, and trust in their ability to do so. Also, at large workplaces it can be motivated by the
fact that related workers need not ‘run into each other’ at work and thus the family link is less likely to
become an issue. However, it may also be the case that managers are somewhat naïve and therefore
leave events to unfold, or that they do not know how to deal with the situation.
The passivity on the part of the employer and manager is sometimes compensated for by actions
taken by the in-house relatives themselves which effectively remove the need for managers to get
involved. Several informants describe how, for example, recently formed or divorced couples who
share a workplace tend to choose to change their work circumstances, either by requesting to be
transferred within the organization or by looking for a job elsewhere. This results in the
abovementioned separation of related staff members, although the rationales may differ compared
to when this is the outcome of the employer’s strategic actions. From the workers’ point of view, it
can be a work-life balance strategy of compartmentalization in order to maintain a distance between
the private and professional domains of life.
Managers who take the cautious approach are more risk-aware and appear to have reflected
somewhat more on the phenomenon of in-house family ties. They have experience of how latent risk can
276 FENNIA 197(2) (2019)Reviews and Essays
morph into manifest problems. To prevent situations featuring conflicts of interest or loyalty, or suspicion
and distrust among other co-workers, these managers act proactively by, for instance, encouraging
individuals to recuse themselves or proclaim their disqualification in matters concerning their relatives:
I think you should maintain a broad buffer against exposing yourself, even to the risk of being
suspected [of inappropriate behaviour]… you shouldn’t give anyone the chance to even suspect,
you should maintain a proper distance to the situation. [#2; small city; technical industry; large
organization]
I have a co-worker whose husband is a manager, and we’re on the same board of directors, he and
I. But I would never, I mean I never, expose her to questions that have to do with him in any way.
[#27; small town; industry; large organization]
Many informants agree that a key aspect of coping with in-house family ties is a clear leadership style.
By clarifying the (otherwise implicit) rules and/or expectations as soon as possible, they assume that
any risks will remain at an acceptable level. Simultaneously, they create a sense that they are in control
of the situation and that workers can trust that they will be treated fairly and equally. For example, in
cases of family referral recruitment, the manager can legitimize this practice by making a point of
ensuring other employees that the new hire is qualified for the position. Should problems nevertheless
arise despite the precautions, the strategy is often to ‘nip it in the bud’ and thus prevent for instance
emerging distrust from escalating into a hostile work environment. Clear leadership in day-to-day
operations also entails communicating, explaining the reasons why certain decisions are made, and
confronting any rumours that may circulate among employees:
It’s very important to lay down the rules of the game /…/ and [clarify that] ‘you’ll be treated the
same as everyone else’ and… To really lay down the rules of the game in a clear way /…/ almost like
a pre-nuptial agreement, [and] this has to be in place beforehand so you [the nepot] realise that ‘I
won’t get any benefits because I’m… family’, that it’s the same for everyone. [#11; medium-sized
city; KIBS; small organization]
When the people in the surroundings see that things are handled in good order, then I think most
people are satisfied. There’s a clearness about it. You see that someone’s taking responsibility. So
there’s trustworthiness in how the issue is dealt with. [#24; metropolitan; municipal administration;
large organization]
Towards meritocracy?
Based on a comprehensive qualitative material consisting of 40 informant interviews with HRMs at a
broad range of Swedish workplaces, this paper aimed to analyze how family ties are viewed and
managed within organizations. We find two overarching views regarding family referral recruitment
and in-house family ties among the informants: acceptance (positive) on the one hand, and disapproval
(negative) on the other. In general, informants who were critical express their views clearly, whereas
those whose views are more positively inclined tend to discuss the matter in a less upfront way. This
is presumably because of a higher degree of reflection on, or problematizing of, the issue among the
former and less so among the latter. However, even those informants who take a critical position can
frequently recall occasions on which recruitment policy is treated quite flexibly; for example, the rules
are not necessarily absolute but can be bent under certain conditions. Not least, the limited
opportunities for recruitment of qualified staff in small and peripherally located local and regional
labour markets can motivate exceptions and soft interpretations and implementation of corporate
anti-nepotism policy. The view on in-house family ties is also translated into matching strategies for
managing and coping with the phenomenon in both recruitment processes and in daily operations. If
the view is accepting, then conscious policy and (pro)active risk management are usually absent. If the
view is critical, then different strategies and even anti-nepotism policies are often in place.
The findings from the interview material suggest that a shift is perhaps underway in the ‘logic’
behind the functioning of the Swedish labour market with respect to normative views on and handling
of in-house family ties. Within these different logics – which largely correspond to the accepting and
disapproving views, respectively – the phenomenon is interpreted very differently. There is a traditional
FENNIA 197(2) (2019) 277Katarina Haugen & Kerstin Westin
logic which is characterised by informality and pragmatism. This entails a largely unreflected position
in regard to in-house family ties, which are often considered a ‘natural’ feature of working life (cf.
Bellow 2004). Conversely, the modern logic is characterised by formality and meritocracy. Here, in-
house family ties are seen as either irrelevant since it is believed that they should not lead to special
treatment of any kind – either positive or negative – or as a potentially problematic issue due to
perceived risks associated with the phenomenon. While the formal logic appears to be increasingly
displacing the informal logic, the transition seems to still be ongoing and therefore there is a degree of
co-existence of both logics. This indicates a certain inertia of the informal logic and associated resistance
to the change (cf. Kragh 2012), which is also expressed in the actions of individuals and groups which
highlight tension between the logics within workplaces. Dissonance in the views on in-house family ties
can be found not only across (e.g., public sector versus private sector organizations) but also within
organizations. While particularly HR professionals typically tend to see themselves as representatives
of the disapproving view and advocates of the formal logic, there are other groups who, according to
the HRMs, hold the accepting view and whose agendas and actions constitute efforts to defend and
preserve the informal logic. The latter include employees who do not have an executive position, but
also many managers, including some in high positions. Hence, the principles represented by the HR
function seem to actively challenge other power structures within these organizations.
The presumably ongoing shift can be interpreted as a diffusion process (cf. Hägerstrand 1967)
which is still far from ‘completion’. This appears to be the case especially outside the metropolitan
regions, in small and peripheral labour markets where the prevalence of in-house family is higher
than in the densely populated regions (Holm et al. 2017). This difference on a general level may of
course be due to spatially varied views on the phenomenon and its importance within organization.
Another likely explanation is that this is related to the preconditions for recruitment which depend on
the structure of the labour market, where the supply of potential employees is limited and the
likelihood of family connections between incumbent employees and candidates is high. Such effects
may become even more amplified in cases where the labour market is dominated by one major
employer. However, it should also be noted that the accepting view of in-house family ties was not
unique for organizations located in small towns and rural areas. Rather, we found various examples
of this approach in organizations in the metropolitan regions, notably also in some public sector
organizations. Hence, despite the indications that views do vary over a rural–urban continuum, the
findings are not clear-cut in this regard.
The changing logic of how the labour market functions in regards to views on and ways of managing
in-house family ties, as indicated by the interview material, should not be seen as an isolated process.
Rather, this is likely to be connected to other, broader societal shifts. One such process is the general
trend towards individualisation whereby the freedom of each person to direct their own biography is
emphasized (Holdsworth et al. 2013), for example when it comes to a vocational choice. This can be
contrasted to the previous condition, in which structural conditions arguably were stronger
constraints. Today, professional and occupational choice is not just a matter of ‘walking in your
parents’ footsteps’. Nevertheless, occupational inheritance remains quite common (Mannon &
Schreuders 2007) and social proximity in the form of family ties retain their importance within
workplaces and organizations. Even in today’s ‘postkinship’, modern society (Inglehart & Baker 2000;
Bellow 2004), strong social ties (Granovetter 1973) in the form of family connections maintain a non-
negligible role in recruitment on the labour market and have a bearing on finding employment as well
as on daily working life at the workplace.
The empirical findings indicate the possibility of important ongoing processes of change on the
Swedish labour market, and which may potentially have parellels in other similar contexts. However,
as a final note of caution, we must point to some caveats concerning the present study. Given that the
empirical analysis is based on a small, non-representative sample, we obviously cannot draw any
definitive conclusions. In particular, a small material does not allow for systematic analysis of different
categories of organisations. Since the empirical material is also cross-sectional, it should be duly
noted that the suggested shift in labour market logic with regard to in-house family ties, while reported
by many informants, is by no means an empirical fact based on this analysis alone. As always, further
research is needed, and in this case one fruitful way forward might be to use the findings from the
278 FENNIA 197(2) (2019)Reviews and Essays
present study as a basis for a large-scale survey of Swedish workplaces in order to gain a clearer view
of patterns in, and causes and consequences of, how in-house family ties are viewed and managed.
Acknowledgements
This work was supported by the Bank of Sweden Tercentenary Foundation [grant 2011-1702], and by the
Umeå University programme “Mobility, Transformation and Regional Growth” [grant UMU-300-2054-12].
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