id	sid	tid	token	lemma	pos
fsr-3541	1	1	finser_31	finser_31	PROPN
fsr-3541	1	2	-	-	PUNCT
fsr-3541	1	3	2_complete_issue	2_complete_issue	PROPN
fsr-3541	1	4	fear	fear	NOUN
fsr-3541	1	5	and	and	CCONJ
fsr-3541	1	6	trust	trust	NOUN
fsr-3541	1	7	in	in	ADP
fsr-3541	1	8	financial	financial	ADJ
fsr-3541	1	9	institutions	institution	NOUN
fsr-3541	1	10	:	:	PUNCT
fsr-3541	1	11	a	a	DET
fsr-3541	1	12	content	content	NOUN
fsr-3541	1	13	analysis	analysis	NOUN
fsr-3541	1	14	isha	isha	PROPN
fsr-3541	1	15	chawlaa	chawlaa	PROPN
fsr-3541	1	16	,	,	PUNCT
fsr-3541	1	17	mia	mia	PROPN
fsr-3541	1	18	b.	b.	PROPN
fsr-3541	1	19	russellb	russellb	PROPN
fsr-3541	1	20	,	,	PUNCT
fsr-3541	1	21	kenneth	kenneth	PROPN
fsr-3541	1	22	j.	j.	PROPN
fsr-3541	1	23	whitec	whitec	PROPN
fsr-3541	1	24	,	,	PUNCT
fsr-3541	1	25	*	*	PROPN
fsr-3541	1	26	,	,	PUNCT
fsr-3541	1	27	sharon	sharon	PROPN
fsr-3541	1	28	a.	a.	PROPN
fsr-3541	1	29	devaneyd	devaneyd	PROPN
fsr-3541	1	30	adepartment	adepartment	PROPN
fsr-3541	1	31	of	of	ADP
fsr-3541	1	32	family	family	NOUN
fsr-3541	1	33	science	science	NOUN
fsr-3541	1	34	,	,	PUNCT
fsr-3541	1	35	university	university	PROPN
fsr-3541	1	36	of	of	ADP
fsr-3541	1	37	maryland	maryland	PROPN
fsr-3541	1	38	college	college	PROPN
fsr-3541	1	39	park	park	NOUN
fsr-3541	1	40	,	,	PUNCT
fsr-3541	1	41	4200	4200	NUM
fsr-3541	1	42	valley	valley	NOUN
fsr-3541	1	43	drive	drive	NOUN
fsr-3541	1	44	,	,	PUNCT
fsr-3541	1	45	college	college	NOUN
fsr-3541	1	46	park	park	NOUN
fsr-3541	1	47	,	,	PUNCT
fsr-3541	1	48	md	md	PROPN
fsr-3541	1	49	20742	20742	NUM
fsr-3541	1	50	,	,	PUNCT
fsr-3541	1	51	usa	usa	PROPN
fsr-3541	1	52	bcenter	bcenter	NOUN
fsr-3541	1	53	for	for	ADP
fsr-3541	1	54	leadership	leadership	NOUN
fsr-3541	1	55	education	education	NOUN
fsr-3541	1	56	,	,	PUNCT
fsr-3541	1	57	johns	johns	PROPN
fsr-3541	1	58	hopkins	hopkins	PROPN
fsr-3541	1	59	university	university	PROPN
fsr-3541	1	60	,	,	PUNCT
fsr-3541	1	61	3400	3400	NUM
fsr-3541	1	62	north	north	PROPN
fsr-3541	1	63	charles	charles	PROPN
fsr-3541	1	64	street	street	PROPN
fsr-3541	1	65	,	,	PUNCT
fsr-3541	1	66	baltimore	baltimore	PROPN
fsr-3541	1	67	,	,	PUNCT
fsr-3541	1	68	md	md	PROPN
fsr-3541	1	69	21218	21218	NUM
fsr-3541	1	70	,	,	PUNCT
fsr-3541	1	71	usa	usa	PROPN
fsr-3541	1	72	cnorton	cnorton	PROPN
fsr-3541	1	73	school	school	NOUN
fsr-3541	1	74	of	of	ADP
fsr-3541	1	75	human	human	ADJ
fsr-3541	1	76	ecology	ecology	NOUN
fsr-3541	1	77	,	,	PUNCT
fsr-3541	1	78	university	university	PROPN
fsr-3541	1	79	of	of	ADP
fsr-3541	1	80	arizona	arizona	PROPN
fsr-3541	1	81	,	,	PUNCT
fsr-3541	1	82	650	650	NUM
fsr-3541	1	83	north	north	NOUN
fsr-3541	1	84	park	park	PROPN
fsr-3541	1	85	avenue	avenue	PROPN
fsr-3541	1	86	,	,	PUNCT
fsr-3541	1	87	tucson	tucson	PROPN
fsr-3541	1	88	,	,	PUNCT
fsr-3541	1	89	az	az	PROPN
fsr-3541	1	90	85721	85721	NUM
fsr-3541	1	91	,	,	PUNCT
fsr-3541	1	92	usa	usa	PROPN
fsr-3541	1	93	dcollege	dcollege	PROPN
fsr-3541	1	94	of	of	ADP
fsr-3541	1	95	health	health	NOUN
fsr-3541	1	96	and	and	CCONJ
fsr-3541	1	97	human	human	ADJ
fsr-3541	1	98	sciences	science	NOUN
fsr-3541	1	99	,	,	PUNCT
fsr-3541	1	100	division	division	NOUN
fsr-3541	1	101	of	of	ADP
fsr-3541	1	102	consumer	consumer	NOUN
fsr-3541	1	103	sciences	science	NOUN
fsr-3541	1	104	,	,	PUNCT
fsr-3541	1	105	purdue	purdue	ADJ
fsr-3541	1	106	university	university	NOUN
fsr-3541	1	107	,	,	PUNCT
fsr-3541	1	108	4000	4000	NUM
fsr-3541	1	109	s.	s.	PROPN
fsr-3541	1	110	westport	westport	PROPN
fsr-3541	1	111	avenue	avenue	PROPN
fsr-3541	1	112	,	,	PUNCT
fsr-3541	1	113	#	#	NOUN
fsr-3541	1	114	352	352	NUM
fsr-3541	1	115	,	,	PUNCT
fsr-3541	1	116	sioux	sioux	NOUN
fsr-3541	1	117	falls	fall	NOUN
fsr-3541	1	118	,	,	PUNCT
fsr-3541	1	119	sd	sd	ADP
fsr-3541	1	120	57106	57106	NUM
fsr-3541	1	121	-	-	SYM
fsr-3541	1	122	2326	2326	NUM
fsr-3541	1	123	,	,	PUNCT
fsr-3541	1	124	usa	usa	PROPN
fsr-3541	1	125	abstract	abstract	ADJ
fsr-3541	1	126	financial	financial	ADJ
fsr-3541	1	127	institutions	institution	NOUN
fsr-3541	1	128	are	be	AUX
fsr-3541	1	129	pillars	pillar	NOUN
fsr-3541	1	130	of	of	ADP
fsr-3541	1	131	the	the	DET
fsr-3541	1	132	economy	economy	NOUN
fsr-3541	1	133	and	and	CCONJ
fsr-3541	1	134	play	play	VERB
fsr-3541	1	135	an	an	DET
fsr-3541	1	136	important	important	ADJ
fsr-3541	1	137	role	role	NOUN
fsr-3541	1	138	in	in	ADP
fsr-3541	1	139	consumers	consumer	NOUN
fsr-3541	1	140	’	'	PUNCT
fsr-3541	1	141	daily	daily	ADJ
fsr-3541	1	142	lives	live	VERB
fsr-3541	1	143	.	.	PUNCT
fsr-3541	2	1	as	as	SCONJ
fsr-3541	2	2	such	such	ADJ
fsr-3541	2	3	,	,	PUNCT
fsr-3541	2	4	trust	trust	NOUN
fsr-3541	2	5	between	between	ADP
fsr-3541	2	6	financial	financial	ADJ
fsr-3541	2	7	institutions	institution	NOUN
fsr-3541	2	8	and	and	CCONJ
fsr-3541	2	9	the	the	DET
fsr-3541	2	10	consumers	consumer	NOUN
fsr-3541	2	11	they	they	PRON
fsr-3541	2	12	serve	serve	VERB
fsr-3541	2	13	is	be	AUX
fsr-3541	2	14	of	of	ADP
fsr-3541	2	15	paramount	paramount	ADJ
fsr-3541	2	16	importance	importance	NOUN
fsr-3541	2	17	.	.	PUNCT
fsr-3541	3	1	using	use	VERB
fsr-3541	3	2	an	an	DET
fsr-3541	3	3	online	online	ADJ
fsr-3541	3	4	survey	survey	NOUN
fsr-3541	3	5	administered	administer	VERB
fsr-3541	3	6	during	during	ADP
fsr-3541	3	7	the	the	DET
fsr-3541	3	8	covid-19	covid-19	PROPN
fsr-3541	3	9	pandemic	pandemic	NOUN
fsr-3541	3	10	,	,	PUNCT
fsr-3541	3	11	this	this	DET
fsr-3541	3	12	paper	paper	NOUN
fsr-3541	3	13	uses	use	VERB
fsr-3541	3	14	a	a	DET
fsr-3541	3	15	qualitative	qualitative	ADJ
fsr-3541	3	16	content	content	NOUN
fsr-3541	3	17	analysis	analysis	NOUN
fsr-3541	3	18	methodology	methodology	NOUN
fsr-3541	3	19	to	to	PART
fsr-3541	3	20	explore	explore	VERB
fsr-3541	3	21	consumer	consumer	NOUN
fsr-3541	3	22	fear	fear	NOUN
fsr-3541	3	23	and	and	CCONJ
fsr-3541	3	24	trust	trust	NOUN
fsr-3541	3	25	in	in	ADP
fsr-3541	3	26	financial	financial	ADJ
fsr-3541	3	27	institutions	institution	NOUN
fsr-3541	3	28	.	.	PUNCT
fsr-3541	4	1	stemming	stem	VERB
fsr-3541	4	2	from	from	ADP
fsr-3541	4	3	fear	fear	NOUN
fsr-3541	4	4	of	of	ADP
fsr-3541	4	5	loss	loss	NOUN
fsr-3541	4	6	,	,	PUNCT
fsr-3541	4	7	three	three	NUM
fsr-3541	4	8	themes	theme	NOUN
fsr-3541	4	9	emerged	emerge	VERB
fsr-3541	4	10	:	:	PUNCT
fsr-3541	4	11	(	(	PUNCT
fsr-3541	4	12	1	1	X
fsr-3541	4	13	)	)	PUNCT
fsr-3541	4	14	history	history	NOUN
fsr-3541	4	15	and	and	CCONJ
fsr-3541	4	16	experience	experience	NOUN
fsr-3541	4	17	,	,	PUNCT
fsr-3541	4	18	(	(	PUNCT
fsr-3541	4	19	2	2	X
fsr-3541	4	20	)	)	PUNCT
fsr-3541	4	21	perceived	perceive	VERB
fsr-3541	4	22	unfair	unfair	ADJ
fsr-3541	4	23	practices	practice	NOUN
fsr-3541	4	24	/	/	SYM
fsr-3541	4	25	lack	lack	NOUN
fsr-3541	4	26	of	of	ADP
fsr-3541	4	27	knowledge	knowledge	NOUN
fsr-3541	4	28	of	of	ADP
fsr-3541	4	29	banking	banking	NOUN
fsr-3541	4	30	,	,	PUNCT
fsr-3541	4	31	and	and	CCONJ
fsr-3541	4	32	(	(	PUNCT
fsr-3541	4	33	3	3	X
fsr-3541	4	34	)	)	PUNCT
fsr-3541	4	35	general	general	ADJ
fsr-3541	4	36	trust	trust	NOUN
fsr-3541	4	37	issues	issue	NOUN
fsr-3541	4	38	.	.	PUNCT
fsr-3541	5	1	implications	implication	NOUN
fsr-3541	5	2	for	for	ADP
fsr-3541	5	3	financial	financial	ADJ
fsr-3541	5	4	institutions	institution	NOUN
fsr-3541	5	5	are	be	AUX
fsr-3541	5	6	presented	present	VERB
fsr-3541	5	7	based	base	VERB
fsr-3541	5	8	on	on	ADP
fsr-3541	5	9	these	these	DET
fsr-3541	5	10	results	result	NOUN
fsr-3541	5	11	.	.	PUNCT
fsr-3541	6	1	©	©	PROPN
fsr-3541	6	2	2023	2023	NUM
fsr-3541	6	3	academy	academy	NOUN
fsr-3541	6	4	of	of	ADP
fsr-3541	6	5	financial	financial	ADJ
fsr-3541	6	6	services	service	NOUN
fsr-3541	6	7	.	.	PUNCT
fsr-3541	7	1	all	all	DET
fsr-3541	7	2	rights	right	NOUN
fsr-3541	7	3	reserved	reserve	VERB
fsr-3541	7	4	.	.	PUNCT
fsr-3541	8	1	jel	jel	PROPN
fsr-3541	8	2	classifications	classification	NOUN
fsr-3541	8	3	:	:	PUNCT
fsr-3541	8	4	y1	y1	NOUN
fsr-3541	8	5	;	;	PUNCT
fsr-3541	8	6	y2	y2	NUM
fsr-3541	8	7	;	;	PUNCT
fsr-3541	8	8	y8	y8	PROPN
fsr-3541	8	9	;	;	PUNCT
fsr-3541	8	10	y9	y9	PROPN
fsr-3541	8	11	keywords	keyword	VERB
fsr-3541	8	12	:	:	PUNCT
fsr-3541	8	13	banks	bank	NOUN
fsr-3541	8	14	;	;	PUNCT
fsr-3541	8	15	fear	fear	NOUN
fsr-3541	8	16	;	;	PUNCT
fsr-3541	8	17	financial	financial	ADJ
fsr-3541	8	18	institutions	institution	NOUN
fsr-3541	8	19	;	;	PUNCT
fsr-3541	8	20	knowledge	knowledge	NOUN
fsr-3541	8	21	;	;	PUNCT
fsr-3541	8	22	trust	trust	NOUN
fsr-3541	8	23	1	1	NUM
fsr-3541	8	24	.	.	PUNCT
fsr-3541	9	1	introduction	introduction	NOUN
fsr-3541	9	2	financial	financial	ADJ
fsr-3541	9	3	institutions	institution	NOUN
fsr-3541	9	4	are	be	AUX
fsr-3541	9	5	pillars	pillar	NOUN
fsr-3541	9	6	of	of	ADP
fsr-3541	9	7	the	the	DET
fsr-3541	9	8	economy	economy	NOUN
fsr-3541	9	9	and	and	CCONJ
fsr-3541	9	10	play	play	VERB
fsr-3541	9	11	an	an	DET
fsr-3541	9	12	important	important	ADJ
fsr-3541	9	13	role	role	NOUN
fsr-3541	9	14	in	in	ADP
fsr-3541	9	15	consumers	consumer	NOUN
fsr-3541	9	16	’	'	PUNCT
fsr-3541	9	17	daily	daily	ADJ
fsr-3541	9	18	lives	live	VERB
fsr-3541	9	19	.	.	PUNCT
fsr-3541	10	1	yet	yet	ADV
fsr-3541	10	2	for	for	ADP
fsr-3541	10	3	decades	decade	NOUN
fsr-3541	10	4	,	,	PUNCT
fsr-3541	10	5	there	there	PRON
fsr-3541	10	6	have	have	AUX
fsr-3541	10	7	been	be	AUX
fsr-3541	10	8	concerns	concern	NOUN
fsr-3541	10	9	about	about	ADP
fsr-3541	10	10	consumer	consumer	NOUN
fsr-3541	10	11	confidence	confidence	NOUN
fsr-3541	10	12	and	and	CCONJ
fsr-3541	10	13	trust	trust	NOUN
fsr-3541	10	14	in	in	ADP
fsr-3541	10	15	banks	bank	NOUN
fsr-3541	10	16	(	(	PUNCT
fsr-3541	10	17	grable	grable	PROPN
fsr-3541	10	18	et	et	PROPN
fsr-3541	10	19	al	al	PROPN
fsr-3541	10	20	.	.	PROPN
fsr-3541	10	21	,	,	PUNCT
fsr-3541	10	22	2023	2023	NUM
fsr-3541	10	23	)	)	PUNCT
fsr-3541	10	24	.	.	PUNCT
fsr-3541	11	1	the	the	DET
fsr-3541	11	2	confidence	confidence	NOUN
fsr-3541	11	3	and	and	CCONJ
fsr-3541	11	4	trust	trust	NOUN
fsr-3541	11	5	consumers	consumer	NOUN
fsr-3541	11	6	place	place	NOUN
fsr-3541	11	7	in	in	ADP
fsr-3541	11	8	banks	bank	NOUN
fsr-3541	11	9	are	be	AUX
fsr-3541	11	10	*	*	PUNCT
fsr-3541	11	11	corresponding	correspond	VERB
fsr-3541	11	12	author	author	NOUN
fsr-3541	11	13	.	.	PUNCT
fsr-3541	12	1	tel	tel	PROPN
fsr-3541	12	2	.	.	PUNCT
fsr-3541	12	3	:	:	PUNCT
fsr-3541	13	1	+1	+1	PROPN
fsr-3541	13	2	-	-	PUNCT
fsr-3541	13	3	520	520	NUM
fsr-3541	13	4	-	-	PUNCT
fsr-3541	13	5	621	621	NUM
fsr-3541	13	6	-	-	PUNCT
fsr-3541	13	7	1075	1075	NUM
fsr-3541	13	8	,	,	PUNCT
fsr-3541	13	9	fax	fax	NOUN
fsr-3541	13	10	:	:	PUNCT
fsr-3541	13	11	520	520	NUM
fsr-3541	13	12	-	-	PUNCT
fsr-3541	13	13	621	621	NUM
fsr-3541	13	14	-	-	PUNCT
fsr-3541	13	15	9445	9445	NUM
fsr-3541	13	16	.	.	PUNCT
fsr-3541	14	1	e	e	X
fsr-3541	14	2	-	-	NOUN
fsr-3541	14	3	mail	mail	NOUN
fsr-3541	14	4	address	address	NOUN
fsr-3541	14	5	:	:	PUNCT
fsr-3541	14	6	kennethwhite@arizona.edu	kennethwhite@arizona.edu	PROPN
fsr-3541	14	7	(	(	PUNCT
fsr-3541	14	8	k.	k.	PROPN
fsr-3541	14	9	j.	j.	PROPN
fsr-3541	14	10	white	white	PROPN
fsr-3541	14	11	)	)	PUNCT
fsr-3541	14	12	1057	1057	NUM
fsr-3541	14	13	-	-	SYM
fsr-3541	14	14	0810/23/$	0810/23/$	NUM
fsr-3541	14	15	–	–	PUNCT
fsr-3541	14	16	see	see	VERB
fsr-3541	14	17	front	front	ADJ
fsr-3541	14	18	matter	matter	NOUN
fsr-3541	14	19	©	©	PROPN
fsr-3541	14	20	2023	2023	NUM
fsr-3541	14	21	academy	academy	NOUN
fsr-3541	14	22	of	of	ADP
fsr-3541	14	23	financial	financial	ADJ
fsr-3541	14	24	services	service	NOUN
fsr-3541	14	25	.	.	PUNCT
fsr-3541	15	1	all	all	DET
fsr-3541	15	2	rights	right	NOUN
fsr-3541	15	3	reserved	reserve	VERB
fsr-3541	15	4	.	.	PUNCT
fsr-3541	16	1	financial	financial	ADJ
fsr-3541	16	2	services	service	NOUN
fsr-3541	16	3	review	review	VERB
fsr-3541	16	4	31	31	NUM
fsr-3541	16	5	(	(	PUNCT
fsr-3541	16	6	2023	2023	NUM
fsr-3541	16	7	)	)	PUNCT
fsr-3541	17	1	211–228	211–228	NUM
fsr-3541	17	2	necessary	necessary	ADJ
fsr-3541	17	3	for	for	ADP
fsr-3541	17	4	financial	financial	ADJ
fsr-3541	17	5	access	access	NOUN
fsr-3541	17	6	and	and	CCONJ
fsr-3541	17	7	inclusion	inclusion	NOUN
fsr-3541	17	8	,	,	PUNCT
fsr-3541	17	9	for	for	ADP
fsr-3541	17	10	individuals	individual	NOUN
fsr-3541	17	11	,	,	PUNCT
fsr-3541	17	12	as	as	ADV
fsr-3541	17	13	well	well	ADV
fsr-3541	17	14	as	as	ADP
fsr-3541	17	15	for	for	ADP
fsr-3541	17	16	the	the	DET
fsr-3541	17	17	pooling	pooling	NOUN
fsr-3541	17	18	of	of	ADP
fsr-3541	17	19	savings	saving	NOUN
fsr-3541	17	20	and	and	CCONJ
fsr-3541	17	21	expansion	expansion	NOUN
fsr-3541	17	22	of	of	ADP
fsr-3541	17	23	credit	credit	NOUN
fsr-3541	17	24	by	by	ADP
fsr-3541	17	25	banks	bank	NOUN
fsr-3541	17	26	(	(	PUNCT
fsr-3541	17	27	fungáčová	fungáčová	PROPN
fsr-3541	17	28	et	et	PROPN
fsr-3541	17	29	al	al	PROPN
fsr-3541	17	30	.	.	PROPN
fsr-3541	17	31	,	,	PUNCT
fsr-3541	17	32	2022	2022	NUM
fsr-3541	17	33	)	)	PUNCT
fsr-3541	17	34	.	.	PUNCT
fsr-3541	18	1	the	the	DET
fsr-3541	18	2	issue	issue	NOUN
fsr-3541	18	3	of	of	ADP
fsr-3541	18	4	trust	trust	NOUN
fsr-3541	18	5	in	in	ADP
fsr-3541	18	6	the	the	DET
fsr-3541	18	7	financial	financial	ADJ
fsr-3541	18	8	system	system	NOUN
fsr-3541	18	9	has	have	AUX
fsr-3541	18	10	become	become	VERB
fsr-3541	18	11	of	of	ADP
fsr-3541	18	12	high	high	ADJ
fsr-3541	18	13	importance	importance	NOUN
fsr-3541	18	14	among	among	ADP
fsr-3541	18	15	regulatory	regulatory	ADJ
fsr-3541	18	16	authorities	authority	NOUN
fsr-3541	18	17	(	(	PUNCT
fsr-3541	18	18	van	van	PROPN
fsr-3541	18	19	der	der	NOUN
fsr-3541	18	20	cruijsen	cruijsen	PROPN
fsr-3541	18	21	,	,	PUNCT
fsr-3541	18	22	2022	2022	NUM
fsr-3541	18	23	)	)	PUNCT
fsr-3541	18	24	as	as	ADV
fsr-3541	18	25	well	well	ADV
fsr-3541	18	26	as	as	ADP
fsr-3541	18	27	researchers	researcher	NOUN
fsr-3541	18	28	in	in	ADP
fsr-3541	18	29	academia	academia	NOUN
fsr-3541	18	30	(	(	PUNCT
fsr-3541	18	31	monferrer	monferrer	NOUN
fsr-3541	18	32	-	-	PUNCT
fsr-3541	18	33	tirado	tirado	NOUN
fsr-3541	18	34	et	et	PROPN
fsr-3541	18	35	al	al	PROPN
fsr-3541	18	36	.	.	PROPN
fsr-3541	18	37	,	,	PUNCT
fsr-3541	18	38	2016	2016	NUM
fsr-3541	18	39	;	;	PUNCT
fsr-3541	18	40	nienaber	nienaber	VERB
fsr-3541	18	41	et	et	PROPN
fsr-3541	18	42	al	al	PROPN
fsr-3541	18	43	.	.	PROPN
fsr-3541	18	44	,	,	PUNCT
fsr-3541	18	45	2014	2014	NUM
fsr-3541	18	46	)	)	PUNCT
fsr-3541	18	47	.	.	PUNCT
fsr-3541	19	1	yet	yet	ADV
fsr-3541	19	2	,	,	PUNCT
fsr-3541	19	3	according	accord	VERB
fsr-3541	19	4	to	to	ADP
fsr-3541	19	5	the	the	DET
fsr-3541	19	6	edelman	edelman	ADJ
fsr-3541	19	7	trust	trust	NOUN
fsr-3541	19	8	barometer	barometer	NOUN
fsr-3541	19	9	(	(	PUNCT
fsr-3541	19	10	campbell	campbell	PROPN
fsr-3541	19	11	,	,	PUNCT
fsr-3541	19	12	2019	2019	NUM
fsr-3541	19	13	)	)	PUNCT
fsr-3541	19	14	,	,	PUNCT
fsr-3541	19	15	financial	financial	ADJ
fsr-3541	19	16	services	service	NOUN
fsr-3541	19	17	is	be	AUX
fsr-3541	19	18	one	one	NUM
fsr-3541	19	19	of	of	ADP
fsr-3541	19	20	the	the	DET
fsr-3541	19	21	least	least	ADV
fsr-3541	19	22	-	-	PUNCT
fsr-3541	19	23	trusted	trust	VERB
fsr-3541	19	24	sectors	sector	NOUN
fsr-3541	19	25	globally	globally	ADV
fsr-3541	19	26	.	.	PUNCT
fsr-3541	20	1	this	this	PRON
fsr-3541	20	2	is	be	AUX
fsr-3541	20	3	not	not	PART
fsr-3541	20	4	surprising	surprising	ADJ
fsr-3541	20	5	,	,	PUNCT
fsr-3541	20	6	or	or	CCONJ
fsr-3541	20	7	new	new	ADJ
fsr-3541	20	8	,	,	PUNCT
fsr-3541	20	9	given	give	VERB
fsr-3541	20	10	that	that	SCONJ
fsr-3541	20	11	a	a	DET
fsr-3541	20	12	trust	trust	NOUN
fsr-3541	20	13	crisis	crisis	NOUN
fsr-3541	20	14	—	—	PUNCT
fsr-3541	20	15	the	the	DET
fsr-3541	20	16	loss	loss	NOUN
fsr-3541	20	17	of	of	ADP
fsr-3541	20	18	public	public	ADJ
fsr-3541	20	19	confidence	confidence	NOUN
fsr-3541	20	20	in	in	ADP
fsr-3541	20	21	financial	financial	ADJ
fsr-3541	20	22	markets	market	NOUN
fsr-3541	20	23	,	,	PUNCT
fsr-3541	20	24	institutions	institution	NOUN
fsr-3541	20	25	,	,	PUNCT
fsr-3541	20	26	and	and	CCONJ
fsr-3541	20	27	other	other	ADJ
fsr-3541	20	28	related	related	ADJ
fsr-3541	20	29	economic	economic	ADJ
fsr-3541	20	30	agents	agent	NOUN
fsr-3541	20	31	—	—	PUNCT
fsr-3541	20	32	emerged	emerge	VERB
fsr-3541	20	33	after	after	ADP
fsr-3541	20	34	the	the	DET
fsr-3541	20	35	global	global	ADJ
fsr-3541	20	36	financial	financial	ADJ
fsr-3541	20	37	turmoil	turmoil	NOUN
fsr-3541	20	38	of	of	ADP
fsr-3541	20	39	2007	2007	NUM
fsr-3541	20	40	-	-	SYM
fsr-3541	20	41	2008	2008	NUM
fsr-3541	20	42	(	(	PUNCT
fsr-3541	20	43	uslaner	uslaner	NOUN
fsr-3541	20	44	,	,	PUNCT
fsr-3541	20	45	2010	2010	NUM
fsr-3541	20	46	)	)	PUNCT
fsr-3541	20	47	.	.	PUNCT
fsr-3541	21	1	in	in	ADP
fsr-3541	21	2	fact	fact	NOUN
fsr-3541	21	3	,	,	PUNCT
fsr-3541	21	4	knell	knell	PROPN
fsr-3541	21	5	and	and	CCONJ
fsr-3541	21	6	stix	stix	PROPN
fsr-3541	21	7	(	(	PUNCT
fsr-3541	21	8	2015	2015	NUM
fsr-3541	21	9	)	)	PUNCT
fsr-3541	21	10	found	find	VERB
fsr-3541	21	11	that	that	SCONJ
fsr-3541	21	12	financial	financial	ADJ
fsr-3541	21	13	crises	crisis	NOUN
fsr-3541	21	14	influence	influence	PROPN
fsr-3541	21	15	trust	trust	NOUN
fsr-3541	21	16	due	due	ADP
fsr-3541	21	17	to	to	ADP
fsr-3541	21	18	perceptions	perception	NOUN
fsr-3541	21	19	of	of	ADP
fsr-3541	21	20	the	the	DET
fsr-3541	21	21	economic	economic	ADJ
fsr-3541	21	22	environment	environment	NOUN
fsr-3541	21	23	.	.	PUNCT
fsr-3541	22	1	trust	trust	NOUN
fsr-3541	22	2	in	in	ADP
fsr-3541	22	3	financial	financial	ADJ
fsr-3541	22	4	institutions	institution	NOUN
fsr-3541	22	5	has	have	AUX
fsr-3541	22	6	been	be	AUX
fsr-3541	22	7	on	on	ADP
fsr-3541	22	8	the	the	DET
fsr-3541	22	9	rise	rise	NOUN
fsr-3541	22	10	;	;	PUNCT
fsr-3541	22	11	increasing	increase	VERB
fsr-3541	22	12	nearly	nearly	ADV
fsr-3541	22	13	6	6	NUM
fsr-3541	22	14	%	%	NOUN
fsr-3541	22	15	(	(	PUNCT
fsr-3541	22	16	22	22	NUM
fsr-3541	22	17	%	%	NOUN
fsr-3541	22	18	to	to	PART
fsr-3541	22	19	28	28	NUM
fsr-3541	22	20	%	%	NOUN
fsr-3541	22	21	)	)	PUNCT
fsr-3541	22	22	during	during	ADP
fsr-3541	22	23	the	the	DET
fsr-3541	22	24	10	10	NUM
fsr-3541	22	25	-	-	PUNCT
fsr-3541	22	26	year	year	NOUN
fsr-3541	22	27	period	period	NOUN
fsr-3541	22	28	of	of	ADP
fsr-3541	22	29	2008	2008	NUM
fsr-3541	22	30	to	to	ADP
fsr-3541	22	31	2018	2018	NUM
fsr-3541	22	32	.	.	PUNCT
fsr-3541	23	1	however	however	ADV
fsr-3541	23	2	,	,	PUNCT
fsr-3541	23	3	the	the	DET
fsr-3541	23	4	covid	covid	NOUN
fsr-3541	23	5	-	-	PUNCT
fsr-3541	23	6	induced	induce	VERB
fsr-3541	23	7	crisis	crisis	NOUN
fsr-3541	23	8	may	may	AUX
fsr-3541	23	9	differ	differ	VERB
fsr-3541	23	10	from	from	ADP
fsr-3541	23	11	the	the	DET
fsr-3541	23	12	global	global	ADJ
fsr-3541	23	13	financial	financial	ADJ
fsr-3541	23	14	crisis	crisis	NOUN
fsr-3541	23	15	as	as	SCONJ
fsr-3541	23	16	the	the	DET
fsr-3541	23	17	pandemic	pandemic	NOUN
fsr-3541	23	18	affected	affect	VERB
fsr-3541	23	19	both	both	CCONJ
fsr-3541	23	20	the	the	DET
fsr-3541	23	21	physical	physical	ADJ
fsr-3541	23	22	and	and	CCONJ
fsr-3541	23	23	financial	financial	ADJ
fsr-3541	23	24	health	health	NOUN
fsr-3541	23	25	of	of	ADP
fsr-3541	23	26	consumers	consumer	NOUN
fsr-3541	23	27	(	(	PUNCT
fsr-3541	23	28	marcu	marcu	NOUN
fsr-3541	23	29	,	,	PUNCT
fsr-3541	23	30	2021	2021	NUM
fsr-3541	23	31	)	)	PUNCT
fsr-3541	23	32	.	.	PUNCT
fsr-3541	24	1	trust	trust	NOUN
fsr-3541	24	2	is	be	AUX
fsr-3541	24	3	the	the	DET
fsr-3541	24	4	essence	essence	NOUN
fsr-3541	24	5	of	of	ADP
fsr-3541	24	6	transactions	transaction	NOUN
fsr-3541	24	7	in	in	ADP
fsr-3541	24	8	banking	banking	NOUN
fsr-3541	24	9	and	and	CCONJ
fsr-3541	24	10	is	be	AUX
fsr-3541	24	11	foundational	foundational	ADJ
fsr-3541	24	12	when	when	SCONJ
fsr-3541	24	13	building	build	VERB
fsr-3541	24	14	long	long	ADJ
fsr-3541	24	15	-	-	PUNCT
fsr-3541	24	16	term	term	NOUN
fsr-3541	24	17	customerbank	customerbank	ADJ
fsr-3541	24	18	relationships	relationship	NOUN
fsr-3541	24	19	(	(	PUNCT
fsr-3541	24	20	buriak	buriak	PROPN
fsr-3541	24	21	et	et	PROPN
fsr-3541	24	22	al	al	PROPN
fsr-3541	24	23	.	.	PROPN
fsr-3541	24	24	,	,	PUNCT
fsr-3541	24	25	2019	2019	NUM
fsr-3541	24	26	;	;	PUNCT
fsr-3541	24	27	lachance	lachance	PROPN
fsr-3541	24	28	&	&	CCONJ
fsr-3541	24	29	tang	tang	PROPN
fsr-3541	24	30	,	,	PUNCT
fsr-3541	24	31	2012	2012	NUM
fsr-3541	24	32	;	;	PUNCT
fsr-3541	24	33	roberts	roberts	PROPN
fsr-3541	24	34	-	-	PUNCT
fsr-3541	24	35	lombard	lombard	PROPN
fsr-3541	24	36	&	&	CCONJ
fsr-3541	24	37	petzer	petzer	PROPN
fsr-3541	24	38	,	,	PUNCT
fsr-3541	24	39	2021	2021	NUM
fsr-3541	24	40	)	)	PUNCT
fsr-3541	24	41	.	.	PUNCT
fsr-3541	25	1	trust	trust	NOUN
fsr-3541	25	2	in	in	ADP
fsr-3541	25	3	financial	financial	ADJ
fsr-3541	25	4	institutions	institution	NOUN
fsr-3541	25	5	has	have	AUX
fsr-3541	25	6	been	be	AUX
fsr-3541	25	7	characterized	characterize	VERB
fsr-3541	25	8	as	as	ADP
fsr-3541	25	9	the	the	DET
fsr-3541	25	10	expectation	expectation	NOUN
fsr-3541	25	11	that	that	SCONJ
fsr-3541	25	12	financial	financial	ADJ
fsr-3541	25	13	institutions	institution	NOUN
fsr-3541	25	14	are	be	AUX
fsr-3541	25	15	generally	generally	ADV
fsr-3541	25	16	dependable	dependable	ADJ
fsr-3541	25	17	and	and	CCONJ
fsr-3541	25	18	can	can	AUX
fsr-3541	25	19	be	be	AUX
fsr-3541	25	20	relied	rely	VERB
fsr-3541	25	21	on	on	ADP
fsr-3541	25	22	to	to	PART
fsr-3541	25	23	deliver	deliver	VERB
fsr-3541	25	24	on	on	ADP
fsr-3541	25	25	their	their	PRON
fsr-3541	25	26	promises	promise	NOUN
fsr-3541	25	27	(	(	PUNCT
fsr-3541	25	28	fungáčová	fungáčová	PROPN
fsr-3541	25	29	et	et	PROPN
fsr-3541	25	30	al	al	PROPN
fsr-3541	25	31	.	.	PROPN
fsr-3541	25	32	,	,	PUNCT
fsr-3541	25	33	2022	2022	NUM
fsr-3541	25	34	)	)	PUNCT
fsr-3541	25	35	.	.	PUNCT
fsr-3541	26	1	in	in	ADP
fsr-3541	26	2	this	this	DET
fsr-3541	26	3	context	context	NOUN
fsr-3541	26	4	,	,	PUNCT
fsr-3541	26	5	trust	trust	NOUN
fsr-3541	26	6	provides	provide	VERB
fsr-3541	26	7	a	a	DET
fsr-3541	26	8	sense	sense	NOUN
fsr-3541	26	9	of	of	ADP
fsr-3541	26	10	comfort	comfort	NOUN
fsr-3541	26	11	for	for	ADP
fsr-3541	26	12	consumers	consumer	NOUN
fsr-3541	26	13	;	;	PUNCT
fsr-3541	26	14	allowing	allow	VERB
fsr-3541	26	15	them	they	PRON
fsr-3541	26	16	to	to	PART
fsr-3541	26	17	know	know	VERB
fsr-3541	26	18	that	that	SCONJ
fsr-3541	26	19	their	their	PRON
fsr-3541	26	20	money	money	NOUN
fsr-3541	26	21	is	be	AUX
fsr-3541	26	22	safeguarded	safeguard	VERB
fsr-3541	26	23	by	by	ADP
fsr-3541	26	24	the	the	DET
fsr-3541	26	25	bank	bank	NOUN
fsr-3541	26	26	and	and	CCONJ
fsr-3541	26	27	creates	create	VERB
fsr-3541	26	28	a	a	DET
fsr-3541	26	29	feeling	feeling	NOUN
fsr-3541	26	30	of	of	ADP
fsr-3541	26	31	commitment	commitment	NOUN
fsr-3541	26	32	to	to	ADP
fsr-3541	26	33	the	the	DET
fsr-3541	26	34	bank	bank	NOUN
fsr-3541	26	35	because	because	SCONJ
fsr-3541	26	36	processes	process	NOUN
fsr-3541	26	37	are	be	AUX
fsr-3541	26	38	in	in	ADP
fsr-3541	26	39	place	place	NOUN
fsr-3541	26	40	that	that	PRON
fsr-3541	26	41	protect	protect	VERB
fsr-3541	26	42	against	against	ADP
fsr-3541	26	43	opportunistic	opportunistic	ADJ
fsr-3541	26	44	wrongdoing	wrongdoing	NOUN
fsr-3541	26	45	or	or	CCONJ
fsr-3541	26	46	misconduct	misconduct	NOUN
fsr-3541	26	47	(	(	PUNCT
fsr-3541	26	48	buriak	buriak	PROPN
fsr-3541	26	49	et	et	PROPN
fsr-3541	26	50	al	al	PROPN
fsr-3541	26	51	.	.	PROPN
fsr-3541	26	52	,	,	PUNCT
fsr-3541	26	53	2019	2019	NUM
fsr-3541	26	54	)	)	PUNCT
fsr-3541	26	55	.	.	PUNCT
fsr-3541	27	1	the	the	DET
fsr-3541	27	2	theory	theory	NOUN
fsr-3541	27	3	of	of	ADP
fsr-3541	27	4	reasoned	reason	VERB
fsr-3541	27	5	action	action	NOUN
fsr-3541	27	6	(	(	PUNCT
fsr-3541	27	7	tra	tra	NOUN
fsr-3541	27	8	)	)	PUNCT
fsr-3541	27	9	provides	provide	VERB
fsr-3541	27	10	a	a	DET
fsr-3541	27	11	lens	lens	NOUN
fsr-3541	27	12	through	through	ADP
fsr-3541	27	13	which	which	PRON
fsr-3541	27	14	to	to	PART
fsr-3541	27	15	highlight	highlight	VERB
fsr-3541	27	16	the	the	DET
fsr-3541	27	17	importance	importance	NOUN
fsr-3541	27	18	of	of	ADP
fsr-3541	27	19	trust	trust	NOUN
fsr-3541	27	20	in	in	ADP
fsr-3541	27	21	the	the	DET
fsr-3541	27	22	relationship	relationship	NOUN
fsr-3541	27	23	between	between	ADP
fsr-3541	27	24	consumers	consumer	NOUN
fsr-3541	27	25	and	and	CCONJ
fsr-3541	27	26	financial	financial	ADJ
fsr-3541	27	27	institutions	institution	NOUN
fsr-3541	27	28	(	(	PUNCT
fsr-3541	27	29	albarq	albarq	PROPN
fsr-3541	27	30	&	&	CCONJ
fsr-3541	27	31	alsughayir	alsughayir	PROPN
fsr-3541	27	32	,	,	PUNCT
fsr-3541	27	33	2013	2013	NUM
fsr-3541	27	34	;	;	PUNCT
fsr-3541	27	35	alqasa	alqasa	PROPN
fsr-3541	27	36	et	et	PROPN
fsr-3541	27	37	al	al	PROPN
fsr-3541	27	38	.	.	PROPN
fsr-3541	27	39	,	,	PUNCT
fsr-3541	27	40	2014	2014	NUM
fsr-3541	27	41	;	;	PUNCT
fsr-3541	27	42	fishbein	fishbein	PROPN
fsr-3541	27	43	&	&	CCONJ
fsr-3541	27	44	ajzen	ajzen	PROPN
fsr-3541	27	45	,	,	PUNCT
fsr-3541	27	46	1975	1975	NUM
fsr-3541	27	47	;	;	PUNCT
fsr-3541	27	48	shih	shih	PROPN
fsr-3541	27	49	&	&	CCONJ
fsr-3541	27	50	fang	fang	PROPN
fsr-3541	27	51	,	,	PUNCT
fsr-3541	27	52	2004	2004	NUM
fsr-3541	27	53	;	;	PUNCT
fsr-3541	27	54	zolait	zolait	PROPN
fsr-3541	27	55	&	&	CCONJ
fsr-3541	27	56	sulaiman	sulaiman	PROPN
fsr-3541	27	57	,	,	PUNCT
fsr-3541	27	58	2008	2008	NUM
fsr-3541	27	59	)	)	PUNCT
fsr-3541	27	60	.	.	PUNCT
fsr-3541	28	1	fishbein	fishbein	PROPN
fsr-3541	28	2	and	and	CCONJ
fsr-3541	28	3	ajzen	ajzen	NOUN
fsr-3541	28	4	(	(	PUNCT
fsr-3541	28	5	1975	1975	NUM
fsr-3541	28	6	)	)	PUNCT
fsr-3541	28	7	assert	assert	VERB
fsr-3541	28	8	that	that	SCONJ
fsr-3541	28	9	an	an	DET
fsr-3541	28	10	individual	individual	NOUN
fsr-3541	28	11	’s	’s	PART
fsr-3541	28	12	course	course	NOUN
fsr-3541	28	13	of	of	ADP
fsr-3541	28	14	action	action	NOUN
fsr-3541	28	15	is	be	AUX
fsr-3541	28	16	predicted	predict	VERB
fsr-3541	28	17	by	by	ADP
fsr-3541	28	18	their	their	PRON
fsr-3541	28	19	behavioral	behavioral	ADJ
fsr-3541	28	20	intentions	intention	NOUN
fsr-3541	28	21	,	,	PUNCT
fsr-3541	28	22	which	which	PRON
fsr-3541	28	23	are	be	AUX
fsr-3541	28	24	determined	determine	VERB
fsr-3541	28	25	by	by	ADP
fsr-3541	28	26	two	two	NUM
fsr-3541	28	27	components	component	NOUN
fsr-3541	28	28	:	:	PUNCT
fsr-3541	28	29	attitude	attitude	NOUN
fsr-3541	28	30	and	and	CCONJ
fsr-3541	28	31	subjective	subjective	ADJ
fsr-3541	28	32	norms	norm	NOUN
fsr-3541	28	33	.	.	PUNCT
fsr-3541	29	1	in	in	ADP
fsr-3541	29	2	other	other	ADJ
fsr-3541	29	3	words	word	NOUN
fsr-3541	29	4	,	,	PUNCT
fsr-3541	29	5	an	an	DET
fsr-3541	29	6	individual	individual	NOUN
fsr-3541	29	7	’s	’s	PART
fsr-3541	29	8	decision	decision	NOUN
fsr-3541	29	9	to	to	PART
fsr-3541	29	10	transact	transact	VERB
fsr-3541	29	11	with	with	ADP
fsr-3541	29	12	banks	bank	NOUN
fsr-3541	29	13	is	be	AUX
fsr-3541	29	14	rooted	root	VERB
fsr-3541	29	15	in	in	ADP
fsr-3541	29	16	their	their	PRON
fsr-3541	29	17	positive	positive	ADJ
fsr-3541	29	18	or	or	CCONJ
fsr-3541	29	19	negative	negative	ADJ
fsr-3541	29	20	evaluations	evaluation	NOUN
fsr-3541	29	21	,	,	PUNCT
fsr-3541	29	22	feelings	feeling	NOUN
fsr-3541	29	23	,	,	PUNCT
fsr-3541	29	24	and	and	CCONJ
fsr-3541	29	25	perceptions	perception	NOUN
fsr-3541	29	26	of	of	ADP
fsr-3541	29	27	financial	financial	ADJ
fsr-3541	29	28	institutions	institution	NOUN
fsr-3541	29	29	,	,	PUNCT
fsr-3541	29	30	as	as	ADV
fsr-3541	29	31	well	well	ADV
fsr-3541	29	32	as	as	ADP
fsr-3541	29	33	the	the	DET
fsr-3541	29	34	influences	influence	NOUN
fsr-3541	29	35	and	and	CCONJ
fsr-3541	29	36	information	information	NOUN
fsr-3541	29	37	they	they	PRON
fsr-3541	29	38	receive	receive	VERB
fsr-3541	29	39	from	from	ADP
fsr-3541	29	40	their	their	PRON
fsr-3541	29	41	social	social	ADJ
fsr-3541	29	42	environments	environment	NOUN
fsr-3541	29	43	and	and	CCONJ
fsr-3541	29	44	networks	network	NOUN
fsr-3541	29	45	(	(	PUNCT
fsr-3541	29	46	albarq	albarq	PROPN
fsr-3541	29	47	&	&	CCONJ
fsr-3541	29	48	alsughayir	alsughayir	PROPN
fsr-3541	29	49	,	,	PUNCT
fsr-3541	29	50	2013	2013	NUM
fsr-3541	29	51	)	)	PUNCT
fsr-3541	29	52	.	.	PUNCT
fsr-3541	30	1	a	a	DET
fsr-3541	30	2	lack	lack	NOUN
fsr-3541	30	3	of	of	ADP
fsr-3541	30	4	trust	trust	NOUN
fsr-3541	30	5	then	then	ADV
fsr-3541	30	6	would	would	AUX
fsr-3541	30	7	negatively	negatively	ADV
fsr-3541	30	8	impact	impact	VERB
fsr-3541	30	9	a	a	DET
fsr-3541	30	10	consumer	consumer	NOUN
fsr-3541	30	11	’s	’s	PART
fsr-3541	30	12	attitude	attitude	NOUN
fsr-3541	30	13	towards	towards	ADP
fsr-3541	30	14	financial	financial	ADJ
fsr-3541	30	15	institutions	institution	NOUN
fsr-3541	30	16	and	and	CCONJ
fsr-3541	30	17	affect	affect	VERB
fsr-3541	30	18	their	their	PRON
fsr-3541	30	19	willingness	willingness	NOUN
fsr-3541	30	20	to	to	PART
fsr-3541	30	21	bank	bank	VERB
fsr-3541	30	22	with	with	ADP
fsr-3541	30	23	them	they	PRON
fsr-3541	30	24	.	.	PUNCT
fsr-3541	31	1	consumers	consumer	NOUN
fsr-3541	31	2	who	who	PRON
fsr-3541	31	3	perceive	perceive	VERB
fsr-3541	31	4	financial	financial	ADJ
fsr-3541	31	5	institutions	institution	NOUN
fsr-3541	31	6	to	to	PART
fsr-3541	31	7	be	be	AUX
fsr-3541	31	8	untrustworthy	untrustworthy	ADJ
fsr-3541	31	9	and	and	CCONJ
fsr-3541	31	10	a	a	DET
fsr-3541	31	11	possible	possible	ADJ
fsr-3541	31	12	threat	threat	NOUN
fsr-3541	31	13	to	to	ADP
fsr-3541	31	14	their	their	PRON
fsr-3541	31	15	financial	financial	ADJ
fsr-3541	31	16	well	well	NOUN
fsr-3541	31	17	-	-	PUNCT
fsr-3541	31	18	being	being	NOUN
fsr-3541	31	19	may	may	AUX
fsr-3541	31	20	be	be	AUX
fsr-3541	31	21	motivated	motivate	VERB
fsr-3541	31	22	to	to	PART
fsr-3541	31	23	protect	protect	VERB
fsr-3541	31	24	themselves	themselves	PRON
fsr-3541	31	25	from	from	ADP
fsr-3541	31	26	potential	potential	ADJ
fsr-3541	31	27	loss	loss	NOUN
fsr-3541	31	28	by	by	ADP
fsr-3541	31	29	limiting	limit	VERB
fsr-3541	31	30	the	the	DET
fsr-3541	31	31	use	use	NOUN
fsr-3541	31	32	of	of	ADP
fsr-3541	31	33	bank	bank	NOUN
fsr-3541	31	34	products	product	NOUN
fsr-3541	31	35	and	and	CCONJ
fsr-3541	31	36	services	service	NOUN
fsr-3541	31	37	,	,	PUNCT
fsr-3541	31	38	or	or	CCONJ
fsr-3541	31	39	by	by	ADP
fsr-3541	31	40	searching	search	VERB
fsr-3541	31	41	for	for	ADP
fsr-3541	31	42	alternative	alternative	ADJ
fsr-3541	31	43	banking	banking	NOUN
fsr-3541	31	44	services	service	NOUN
fsr-3541	31	45	(	(	PUNCT
fsr-3541	31	46	rogers	roger	NOUN
fsr-3541	31	47	,	,	PUNCT
fsr-3541	31	48	1975	1975	NUM
fsr-3541	31	49	)	)	PUNCT
fsr-3541	31	50	.	.	PUNCT
fsr-3541	32	1	a	a	DET
fsr-3541	32	2	consumer	consumer	NOUN
fsr-3541	32	3	’s	’s	PART
fsr-3541	32	4	unwillingness	unwillingness	NOUN
fsr-3541	32	5	to	to	ADP
fsr-3541	32	6	bank	bank	NOUN
fsr-3541	32	7	is	be	AUX
fsr-3541	32	8	a	a	DET
fsr-3541	32	9	conceivable	conceivable	ADJ
fsr-3541	32	10	outcome	outcome	NOUN
fsr-3541	32	11	,	,	PUNCT
fsr-3541	32	12	acting	act	VERB
fsr-3541	32	13	as	as	ADP
fsr-3541	32	14	a	a	DET
fsr-3541	32	15	mechanism	mechanism	NOUN
fsr-3541	32	16	to	to	PART
fsr-3541	32	17	cope	cope	VERB
fsr-3541	32	18	with	with	ADP
fsr-3541	32	19	their	their	PRON
fsr-3541	32	20	fear	fear	NOUN
fsr-3541	32	21	of	of	ADP
fsr-3541	32	22	loss	loss	NOUN
fsr-3541	32	23	stemming	stem	VERB
fsr-3541	32	24	from	from	ADP
fsr-3541	32	25	a	a	DET
fsr-3541	32	26	negative	negative	ADJ
fsr-3541	32	27	attitude	attitude	NOUN
fsr-3541	32	28	toward	toward	ADP
fsr-3541	32	29	financial	financial	ADJ
fsr-3541	32	30	institutions	institution	NOUN
fsr-3541	32	31	(	(	PUNCT
fsr-3541	32	32	rogers	roger	NOUN
fsr-3541	32	33	,	,	PUNCT
fsr-3541	32	34	1975	1975	NUM
fsr-3541	32	35	)	)	PUNCT
fsr-3541	32	36	.	.	PUNCT
fsr-3541	33	1	while	while	SCONJ
fsr-3541	33	2	we	we	PRON
fsr-3541	33	3	acknowledge	acknowledge	VERB
fsr-3541	33	4	that	that	SCONJ
fsr-3541	33	5	other	other	ADJ
fsr-3541	33	6	forces	force	NOUN
fsr-3541	33	7	,	,	PUNCT
fsr-3541	33	8	such	such	ADJ
fsr-3541	33	9	as	as	ADP
fsr-3541	33	10	culture	culture	NOUN
fsr-3541	33	11	(	(	PUNCT
fsr-3541	33	12	albarq	albarq	PROPN
fsr-3541	33	13	&	&	CCONJ
fsr-3541	33	14	alsughayir	alsughayir	PROPN
fsr-3541	33	15	,	,	PUNCT
fsr-3541	33	16	2013	2013	NUM
fsr-3541	33	17	)	)	PUNCT
fsr-3541	33	18	,	,	PUNCT
fsr-3541	33	19	could	could	AUX
fsr-3541	33	20	influence	influence	VERB
fsr-3541	33	21	an	an	DET
fsr-3541	33	22	individual	individual	NOUN
fsr-3541	33	23	’s	’s	PART
fsr-3541	33	24	willingness	willingness	NOUN
fsr-3541	33	25	to	to	PART
fsr-3541	33	26	use	use	VERB
fsr-3541	33	27	banks	bank	NOUN
fsr-3541	33	28	,	,	PUNCT
fsr-3541	33	29	theoretically	theoretically	ADV
fsr-3541	33	30	,	,	PUNCT
fsr-3541	33	31	seeing	see	VERB
fsr-3541	33	32	financial	financial	ADJ
fsr-3541	33	33	institutions	institution	NOUN
fsr-3541	33	34	as	as	ADP
fsr-3541	33	35	untrustworthy	untrustworthy	ADJ
fsr-3541	33	36	is	be	AUX
fsr-3541	33	37	also	also	ADV
fsr-3541	33	38	a	a	DET
fsr-3541	33	39	probable	probable	ADJ
fsr-3541	33	40	determinant	determinant	ADJ
fsr-3541	33	41	.	.	PUNCT
fsr-3541	34	1	mayer	mayer	PROPN
fsr-3541	34	2	et	et	PROPN
fsr-3541	34	3	al	al	PROPN
fsr-3541	34	4	.	.	PROPN
fsr-3541	35	1	(	(	PUNCT
fsr-3541	35	2	1995	1995	NUM
fsr-3541	35	3	)	)	PUNCT
fsr-3541	35	4	assert	assert	VERB
fsr-3541	35	5	that	that	PRON
fsr-3541	35	6	trust	trust	NOUN
fsr-3541	35	7	is	be	AUX
fsr-3541	35	8	built	build	VERB
fsr-3541	35	9	from	from	ADP
fsr-3541	35	10	three	three	NUM
fsr-3541	35	11	core	core	NOUN
fsr-3541	35	12	components	component	NOUN
fsr-3541	35	13	:	:	PUNCT
fsr-3541	35	14	ability	ability	NOUN
fsr-3541	35	15	,	,	PUNCT
fsr-3541	35	16	integrity	integrity	NOUN
fsr-3541	35	17	,	,	PUNCT
fsr-3541	35	18	and	and	CCONJ
fsr-3541	35	19	benevolence	benevolence	NOUN
fsr-3541	35	20	.	.	PUNCT
fsr-3541	36	1	as	as	ADP
fsr-3541	36	2	one	one	NUM
fsr-3541	36	3	of	of	ADP
fsr-3541	36	4	the	the	DET
fsr-3541	36	5	most	most	ADV
fsr-3541	36	6	used	used	ADJ
fsr-3541	36	7	practical	practical	ADJ
fsr-3541	36	8	determinants	determinant	NOUN
fsr-3541	36	9	of	of	ADP
fsr-3541	36	10	bank	bank	PROPN
fsr-3541	36	11	trust	trust	PROPN
fsr-3541	36	12	,	,	PUNCT
fsr-3541	36	13	ability	ability	NOUN
fsr-3541	36	14	refers	refer	VERB
fsr-3541	36	15	to	to	ADP
fsr-3541	36	16	the	the	DET
fsr-3541	36	17	expertise	expertise	NOUN
fsr-3541	36	18	or	or	CCONJ
fsr-3541	36	19	competence	competence	NOUN
fsr-3541	36	20	that	that	SCONJ
fsr-3541	36	21	the	the	DET
fsr-3541	36	22	financial	financial	ADJ
fsr-3541	36	23	institution	institution	NOUN
fsr-3541	36	24	exhibits	exhibit	VERB
fsr-3541	36	25	in	in	ADP
fsr-3541	36	26	the	the	DET
fsr-3541	36	27	domain	domain	NOUN
fsr-3541	36	28	in	in	ADP
fsr-3541	36	29	which	which	PRON
fsr-3541	36	30	they	they	PRON
fsr-3541	36	31	are	be	AUX
fsr-3541	36	32	to	to	PART
fsr-3541	36	33	be	be	AUX
fsr-3541	36	34	trusted	trust	VERB
fsr-3541	36	35	;	;	PUNCT
fsr-3541	36	36	for	for	ADP
fsr-3541	36	37	example	example	NOUN
fsr-3541	36	38	,	,	PUNCT
fsr-3541	36	39	technical	technical	ADJ
fsr-3541	36	40	and	and	CCONJ
fsr-3541	36	41	managerial	managerial	ADJ
fsr-3541	36	42	abilities	ability	NOUN
fsr-3541	36	43	to	to	PART
fsr-3541	36	44	provide	provide	VERB
fsr-3541	36	45	financial	financial	ADJ
fsr-3541	36	46	212	212	NUM
fsr-3541	36	47	i.	i.	NOUN
fsr-3541	36	48	chawla	chawla	PROPN
fsr-3541	36	49	et	et	PROPN
fsr-3541	36	50	al	al	PROPN
fsr-3541	36	51	.	.	PUNCT
fsr-3541	36	52	/	/	SYM
fsr-3541	36	53	financial	financial	ADJ
fsr-3541	36	54	services	service	NOUN
fsr-3541	36	55	review	review	VERB
fsr-3541	36	56	31	31	NUM
fsr-3541	36	57	(	(	PUNCT
fsr-3541	36	58	2023	2023	NUM
fsr-3541	36	59	)	)	PUNCT
fsr-3541	36	60	211–228	211–228	NUM
fsr-3541	36	61	services	service	NOUN
fsr-3541	36	62	and	and	CCONJ
fsr-3541	36	63	relevant	relevant	ADJ
fsr-3541	36	64	information	information	NOUN
fsr-3541	36	65	,	,	PUNCT
fsr-3541	36	66	to	to	PART
fsr-3541	36	67	assist	assist	VERB
fsr-3541	36	68	consumers	consumer	NOUN
fsr-3541	36	69	with	with	ADP
fsr-3541	36	70	their	their	PRON
fsr-3541	36	71	decisions	decision	NOUN
fsr-3541	36	72	,	,	PUNCT
fsr-3541	36	73	and	and	CCONJ
fsr-3541	36	74	to	to	PART
fsr-3541	36	75	handle	handle	VERB
fsr-3541	36	76	problems	problem	NOUN
fsr-3541	36	77	and	and	CCONJ
fsr-3541	36	78	complaints	complaint	NOUN
fsr-3541	36	79	(	(	PUNCT
fsr-3541	36	80	van	van	PROPN
fsr-3541	36	81	esterik	esterik	NOUN
fsr-3541	36	82	-	-	PUNCT
fsr-3541	36	83	plasmeijer	plasmeijer	PROPN
fsr-3541	36	84	&	&	CCONJ
fsr-3541	36	85	van	van	PROPN
fsr-3541	36	86	raaij	raaij	PROPN
fsr-3541	36	87	,	,	PUNCT
fsr-3541	36	88	2017	2017	NUM
fsr-3541	36	89	)	)	PUNCT
fsr-3541	36	90	.	.	PUNCT
fsr-3541	37	1	integrity	integrity	NOUN
fsr-3541	37	2	,	,	PUNCT
fsr-3541	37	3	or	or	CCONJ
fsr-3541	37	4	perceived	perceive	VERB
fsr-3541	37	5	integrity	integrity	NOUN
fsr-3541	37	6	,	,	PUNCT
fsr-3541	37	7	is	be	AUX
fsr-3541	37	8	the	the	DET
fsr-3541	37	9	belief	belief	NOUN
fsr-3541	37	10	that	that	SCONJ
fsr-3541	37	11	the	the	DET
fsr-3541	37	12	bank	bank	NOUN
fsr-3541	37	13	adheres	adhere	VERB
fsr-3541	37	14	to	to	ADP
fsr-3541	37	15	a	a	DET
fsr-3541	37	16	set	set	NOUN
fsr-3541	37	17	of	of	ADP
fsr-3541	37	18	acceptable	acceptable	ADJ
fsr-3541	37	19	principles	principle	NOUN
fsr-3541	37	20	,	,	PUNCT
fsr-3541	37	21	which	which	PRON
fsr-3541	37	22	are	be	AUX
fsr-3541	37	23	operationalized	operationalize	VERB
fsr-3541	37	24	as	as	ADP
fsr-3541	37	25	honesty	honesty	NOUN
fsr-3541	37	26	demonstrated	demonstrate	VERB
fsr-3541	37	27	by	by	ADP
fsr-3541	37	28	bank	bank	NOUN
fsr-3541	37	29	employees	employee	NOUN
fsr-3541	37	30	,	,	PUNCT
fsr-3541	37	31	fairness	fairness	NOUN
fsr-3541	37	32	in	in	ADP
fsr-3541	37	33	the	the	DET
fsr-3541	37	34	application	application	NOUN
fsr-3541	37	35	of	of	ADP
fsr-3541	37	36	rules	rule	NOUN
fsr-3541	37	37	,	,	PUNCT
fsr-3541	37	38	procedures	procedure	NOUN
fsr-3541	37	39	,	,	PUNCT
fsr-3541	37	40	and	and	CCONJ
fsr-3541	37	41	conditions	condition	NOUN
fsr-3541	37	42	,	,	PUNCT
fsr-3541	37	43	and	and	CCONJ
fsr-3541	37	44	visibly	visibly	ADV
fsr-3541	37	45	equal	equal	ADJ
fsr-3541	37	46	and	and	CCONJ
fsr-3541	37	47	fair	fair	ADJ
fsr-3541	37	48	treatment	treatment	NOUN
fsr-3541	37	49	of	of	ADP
fsr-3541	37	50	consumers	consumer	NOUN
fsr-3541	37	51	(	(	PUNCT
fsr-3541	37	52	dimitriadis	dimitriadis	VERB
fsr-3541	37	53	,	,	PUNCT
fsr-3541	37	54	2011	2011	NUM
fsr-3541	37	55	;	;	PUNCT
fsr-3541	37	56	mayer	mayer	PROPN
fsr-3541	37	57	et	et	PROPN
fsr-3541	37	58	al	al	PROPN
fsr-3541	37	59	.	.	PROPN
fsr-3541	37	60	,	,	PUNCT
fsr-3541	37	61	1995	1995	NUM
fsr-3541	37	62	;	;	PUNCT
fsr-3541	37	63	muller	muller	PROPN
fsr-3541	37	64	&	&	CCONJ
fsr-3541	37	65	turner	turner	PROPN
fsr-3541	37	66	,	,	PUNCT
fsr-3541	37	67	2016	2016	NUM
fsr-3541	37	68	)	)	PUNCT
fsr-3541	37	69	.	.	PUNCT
fsr-3541	38	1	finally	finally	ADV
fsr-3541	38	2	,	,	PUNCT
fsr-3541	38	3	benevolence	benevolence	NOUN
fsr-3541	38	4	is	be	AUX
fsr-3541	38	5	demonstrated	demonstrate	VERB
fsr-3541	38	6	through	through	ADP
fsr-3541	38	7	the	the	DET
fsr-3541	38	8	bank	bank	NOUN
fsr-3541	38	9	’s	’s	PART
fsr-3541	38	10	genuine	genuine	ADJ
fsr-3541	38	11	interest	interest	NOUN
fsr-3541	38	12	,	,	PUNCT
fsr-3541	38	13	empathy	empathy	NOUN
fsr-3541	38	14	,	,	PUNCT
fsr-3541	38	15	and	and	CCONJ
fsr-3541	38	16	responsiveness	responsiveness	NOUN
fsr-3541	38	17	to	to	ADP
fsr-3541	38	18	the	the	DET
fsr-3541	38	19	consumer	consumer	NOUN
fsr-3541	38	20	irrespective	irrespective	ADV
fsr-3541	38	21	of	of	ADP
fsr-3541	38	22	the	the	DET
fsr-3541	38	23	profit	profit	NOUN
fsr-3541	38	24	motive	motive	NOUN
fsr-3541	38	25	(	(	PUNCT
fsr-3541	38	26	mayer	mayer	PROPN
fsr-3541	38	27	et	et	PROPN
fsr-3541	38	28	al	al	PROPN
fsr-3541	38	29	.	.	PROPN
fsr-3541	38	30	,	,	PUNCT
fsr-3541	38	31	1995	1995	NUM
fsr-3541	38	32	)	)	PUNCT
fsr-3541	38	33	.	.	PUNCT
fsr-3541	39	1	2	2	X
fsr-3541	39	2	.	.	X
fsr-3541	39	3	literature	literature	PROPN
fsr-3541	39	4	review	review	PROPN
fsr-3541	39	5	trust	trust	NOUN
fsr-3541	39	6	is	be	AUX
fsr-3541	39	7	described	describe	VERB
fsr-3541	39	8	as	as	ADP
fsr-3541	39	9	a	a	DET
fsr-3541	39	10	dynamic	dynamic	ADJ
fsr-3541	39	11	and	and	CCONJ
fsr-3541	39	12	multifaceted	multifaceted	ADJ
fsr-3541	39	13	concept	concept	NOUN
fsr-3541	39	14	in	in	ADP
fsr-3541	39	15	retail	retail	NOUN
fsr-3541	39	16	and	and	CCONJ
fsr-3541	39	17	banking	banking	NOUN
fsr-3541	39	18	literature	literature	NOUN
fsr-3541	39	19	(	(	PUNCT
fsr-3541	39	20	luo	luo	PROPN
fsr-3541	39	21	et	et	PROPN
fsr-3541	39	22	al	al	PROPN
fsr-3541	39	23	.	.	PROPN
fsr-3541	39	24	,	,	PUNCT
fsr-3541	39	25	2010	2010	NUM
fsr-3541	39	26	)	)	PUNCT
fsr-3541	39	27	.	.	PUNCT
fsr-3541	40	1	trust	trust	NOUN
fsr-3541	40	2	in	in	ADP
fsr-3541	40	3	banks	bank	NOUN
fsr-3541	40	4	is	be	AUX
fsr-3541	40	5	critical	critical	ADJ
fsr-3541	40	6	,	,	PUNCT
fsr-3541	40	7	especially	especially	ADV
fsr-3541	40	8	in	in	ADP
fsr-3541	40	9	turbulent	turbulent	ADJ
fsr-3541	40	10	times	time	NOUN
fsr-3541	40	11	—	—	PUNCT
fsr-3541	40	12	and	and	CCONJ
fsr-3541	40	13	is	be	AUX
fsr-3541	40	14	vital	vital	ADJ
fsr-3541	40	15	for	for	ADP
fsr-3541	40	16	financial	financial	ADJ
fsr-3541	40	17	access	access	NOUN
fsr-3541	40	18	,	,	PUNCT
fsr-3541	40	19	inclusion	inclusion	NOUN
fsr-3541	40	20	,	,	PUNCT
fsr-3541	40	21	and	and	CCONJ
fsr-3541	40	22	stability	stability	NOUN
fsr-3541	40	23	(	(	PUNCT
fsr-3541	40	24	bijlsma	bijlsma	PROPN
fsr-3541	40	25	&	&	CCONJ
fsr-3541	40	26	koldijk	koldijk	NOUN
fsr-3541	40	27	,	,	PUNCT
fsr-3541	40	28	2022	2022	NUM
fsr-3541	40	29	)	)	PUNCT
fsr-3541	40	30	.	.	PUNCT
fsr-3541	41	1	low	low	PROPN
fsr-3541	41	2	trust	trust	PROPN
fsr-3541	41	3	has	have	VERB
fsr-3541	41	4	the	the	DET
fsr-3541	41	5	propensity	propensity	NOUN
fsr-3541	41	6	to	to	PART
fsr-3541	41	7	limit	limit	VERB
fsr-3541	41	8	financial	financial	ADJ
fsr-3541	41	9	access	access	NOUN
fsr-3541	41	10	,	,	PUNCT
fsr-3541	41	11	inclusion	inclusion	NOUN
fsr-3541	41	12	,	,	PUNCT
fsr-3541	41	13	and	and	CCONJ
fsr-3541	41	14	stability	stability	NOUN
fsr-3541	41	15	for	for	ADP
fsr-3541	41	16	consumers	consumer	NOUN
fsr-3541	41	17	as	as	ADV
fsr-3541	41	18	well	well	ADV
fsr-3541	41	19	as	as	ADP
fsr-3541	41	20	damage	damage	VERB
fsr-3541	41	21	the	the	DET
fsr-3541	41	22	financial	financial	ADJ
fsr-3541	41	23	services	service	NOUN
fsr-3541	41	24	industry	industry	NOUN
fsr-3541	41	25	.	.	PUNCT
fsr-3541	42	1	individuals	individual	NOUN
fsr-3541	42	2	with	with	ADP
fsr-3541	42	3	lower	low	ADJ
fsr-3541	42	4	levels	level	NOUN
fsr-3541	42	5	of	of	ADP
fsr-3541	42	6	trust	trust	NOUN
fsr-3541	42	7	are	be	AUX
fsr-3541	42	8	less	less	ADV
fsr-3541	42	9	likely	likely	ADJ
fsr-3541	42	10	to	to	PART
fsr-3541	42	11	have	have	VERB
fsr-3541	42	12	a	a	DET
fsr-3541	42	13	savings	savings	NOUN
fsr-3541	42	14	account	account	NOUN
fsr-3541	42	15	and	and	CCONJ
fsr-3541	42	16	have	have	VERB
fsr-3541	42	17	stronger	strong	ADJ
fsr-3541	42	18	liquidity	liquidity	NOUN
fsr-3541	42	19	preferences	preference	NOUN
fsr-3541	42	20	than	than	ADP
fsr-3541	42	21	people	people	NOUN
fsr-3541	42	22	with	with	ADP
fsr-3541	42	23	higher	high	ADJ
fsr-3541	42	24	levels	level	NOUN
fsr-3541	42	25	of	of	ADP
fsr-3541	42	26	trust	trust	NOUN
fsr-3541	42	27	(	(	PUNCT
fsr-3541	42	28	van	van	PROPN
fsr-3541	42	29	der	der	NOUN
fsr-3541	42	30	cruijsen	cruijsen	PROPN
fsr-3541	42	31	et	et	PROPN
fsr-3541	42	32	al	al	PROPN
fsr-3541	42	33	.	.	PROPN
fsr-3541	42	34	,	,	PUNCT
fsr-3541	42	35	2021	2021	NUM
fsr-3541	42	36	)	)	PUNCT
fsr-3541	42	37	.	.	PUNCT
fsr-3541	43	1	buriak	buriak	PROPN
fsr-3541	43	2	et	et	PROPN
fsr-3541	43	3	al	al	PROPN
fsr-3541	43	4	.	.	PROPN
fsr-3541	44	1	(	(	PUNCT
fsr-3541	44	2	2019	2019	NUM
fsr-3541	44	3	)	)	PUNCT
fsr-3541	44	4	suggest	suggest	VERB
fsr-3541	44	5	that	that	SCONJ
fsr-3541	44	6	low	low	ADJ
fsr-3541	44	7	or	or	CCONJ
fsr-3541	44	8	limited	limited	ADJ
fsr-3541	44	9	levels	level	NOUN
fsr-3541	44	10	of	of	ADP
fsr-3541	44	11	trust	trust	NOUN
fsr-3541	44	12	create	create	VERB
fsr-3541	44	13	conditions	condition	NOUN
fsr-3541	44	14	for	for	ADP
fsr-3541	44	15	less	less	ADJ
fsr-3541	44	16	than	than	ADP
fsr-3541	44	17	optimal	optimal	ADJ
fsr-3541	44	18	financial	financial	ADJ
fsr-3541	44	19	behaviors	behavior	NOUN
fsr-3541	44	20	including	include	VERB
fsr-3541	44	21	engaging	engage	VERB
fsr-3541	44	22	in	in	ADP
fsr-3541	44	23	financial	financial	ADJ
fsr-3541	44	24	alternatives	alternative	NOUN
fsr-3541	44	25	and	and	CCONJ
fsr-3541	44	26	more	more	ADV
fsr-3541	44	27	risky	risky	ADJ
fsr-3541	44	28	financial	financial	ADJ
fsr-3541	44	29	arrangements	arrangement	NOUN
fsr-3541	44	30	such	such	ADJ
fsr-3541	44	31	as	as	ADP
fsr-3541	44	32	payday	payday	NOUN
fsr-3541	44	33	lending	lending	NOUN
fsr-3541	44	34	,	,	PUNCT
fsr-3541	44	35	bitcoin	bitcoin	NOUN
fsr-3541	44	36	,	,	PUNCT
fsr-3541	44	37	and	and	CCONJ
fsr-3541	44	38	peer	peer	NOUN
fsr-3541	44	39	-	-	PUNCT
fsr-3541	44	40	to	to	ADP
fsr-3541	44	41	-	-	PUNCT
fsr-3541	44	42	peer	peer	NOUN
fsr-3541	44	43	companies	company	NOUN
fsr-3541	44	44	among	among	ADP
fsr-3541	44	45	others	other	NOUN
fsr-3541	44	46	.	.	PUNCT
fsr-3541	45	1	when	when	SCONJ
fsr-3541	45	2	individuals	individual	NOUN
fsr-3541	45	3	exhibit	exhibit	VERB
fsr-3541	45	4	a	a	DET
fsr-3541	45	5	reluctance	reluctance	NOUN
fsr-3541	45	6	to	to	PART
fsr-3541	45	7	use	use	VERB
fsr-3541	45	8	financial	financial	ADJ
fsr-3541	45	9	services	service	NOUN
fsr-3541	45	10	,	,	PUNCT
fsr-3541	45	11	this	this	PRON
fsr-3541	45	12	often	often	ADV
fsr-3541	45	13	indicates	indicate	VERB
fsr-3541	45	14	a	a	DET
fsr-3541	45	15	diminished	diminished	ADJ
fsr-3541	45	16	sense	sense	NOUN
fsr-3541	45	17	of	of	ADP
fsr-3541	45	18	confidence	confidence	NOUN
fsr-3541	45	19	in	in	ADP
fsr-3541	45	20	banks	bank	NOUN
fsr-3541	45	21	,	,	PUNCT
fsr-3541	45	22	stemming	stem	VERB
fsr-3541	45	23	from	from	ADP
fsr-3541	45	24	a	a	DET
fsr-3541	45	25	low	low	ADJ
fsr-3541	45	26	level	level	NOUN
fsr-3541	45	27	of	of	ADP
fsr-3541	45	28	trust	trust	NOUN
fsr-3541	45	29	(	(	PUNCT
fsr-3541	45	30	fungáčová	fungáčová	PROPN
fsr-3541	45	31	et	et	PROPN
fsr-3541	45	32	al	al	PROPN
fsr-3541	45	33	.	.	PROPN
fsr-3541	45	34	,	,	PUNCT
fsr-3541	45	35	2022	2022	NUM
fsr-3541	45	36	)	)	PUNCT
fsr-3541	45	37	.	.	PUNCT
fsr-3541	46	1	low	low	PROPN
fsr-3541	46	2	trust	trust	PROPN
fsr-3541	46	3	in	in	ADP
fsr-3541	46	4	the	the	DET
fsr-3541	46	5	financial	financial	ADJ
fsr-3541	46	6	sector	sector	NOUN
fsr-3541	46	7	may	may	AUX
fsr-3541	46	8	undermine	undermine	VERB
fsr-3541	46	9	financial	financial	ADJ
fsr-3541	46	10	stability	stability	NOUN
fsr-3541	46	11	for	for	ADP
fsr-3541	46	12	individuals	individual	NOUN
fsr-3541	46	13	,	,	PUNCT
fsr-3541	46	14	potentially	potentially	ADV
fsr-3541	46	15	damaging	damage	VERB
fsr-3541	46	16	the	the	DET
fsr-3541	46	17	financial	financial	ADJ
fsr-3541	46	18	services	service	NOUN
fsr-3541	46	19	industry	industry	NOUN
fsr-3541	46	20	.	.	PUNCT
fsr-3541	47	1	when	when	SCONJ
fsr-3541	47	2	consumers	consumer	NOUN
fsr-3541	47	3	have	have	VERB
fsr-3541	47	4	low	low	ADJ
fsr-3541	47	5	levels	level	NOUN
fsr-3541	47	6	of	of	ADP
fsr-3541	47	7	trust	trust	NOUN
fsr-3541	47	8	,	,	PUNCT
fsr-3541	47	9	a	a	DET
fsr-3541	47	10	negative	negative	ADJ
fsr-3541	47	11	experience	experience	NOUN
fsr-3541	47	12	may	may	AUX
fsr-3541	47	13	be	be	AUX
fsr-3541	47	14	perceived	perceive	VERB
fsr-3541	47	15	as	as	ADP
fsr-3541	47	16	proof	proof	NOUN
fsr-3541	47	17	that	that	SCONJ
fsr-3541	47	18	the	the	DET
fsr-3541	47	19	bank	bank	NOUN
fsr-3541	47	20	can	can	AUX
fsr-3541	47	21	not	not	PART
fsr-3541	47	22	be	be	AUX
fsr-3541	47	23	trusted	trust	VERB
fsr-3541	47	24	(	(	PUNCT
fsr-3541	47	25	kidron	kidron	PROPN
fsr-3541	47	26	&	&	CCONJ
fsr-3541	47	27	kreis	kreis	PROPN
fsr-3541	47	28	,	,	PUNCT
fsr-3541	47	29	2020	2020	NUM
fsr-3541	47	30	)	)	PUNCT
fsr-3541	47	31	.	.	PUNCT
fsr-3541	48	1	if	if	SCONJ
fsr-3541	48	2	the	the	DET
fsr-3541	48	3	industry	industry	NOUN
fsr-3541	48	4	is	be	AUX
fsr-3541	48	5	not	not	PART
fsr-3541	48	6	trusted	trust	VERB
fsr-3541	48	7	,	,	PUNCT
fsr-3541	48	8	consumers	consumer	NOUN
fsr-3541	48	9	will	will	AUX
fsr-3541	48	10	choose	choose	VERB
fsr-3541	48	11	to	to	PART
fsr-3541	48	12	engage	engage	VERB
fsr-3541	48	13	less	less	ADJ
fsr-3541	48	14	,	,	PUNCT
fsr-3541	48	15	which	which	PRON
fsr-3541	48	16	will	will	AUX
fsr-3541	48	17	in	in	ADP
fsr-3541	48	18	turn	turn	NOUN
fsr-3541	48	19	damage	damage	NOUN
fsr-3541	48	20	both	both	CCONJ
fsr-3541	48	21	the	the	DET
fsr-3541	48	22	industry	industry	NOUN
fsr-3541	48	23	and	and	CCONJ
fsr-3541	48	24	the	the	DET
fsr-3541	48	25	economy	economy	NOUN
fsr-3541	48	26	by	by	ADP
fsr-3541	48	27	reducing	reduce	VERB
fsr-3541	48	28	the	the	DET
fsr-3541	48	29	availability	availability	NOUN
fsr-3541	48	30	of	of	ADP
fsr-3541	48	31	capital	capital	NOUN
fsr-3541	48	32	for	for	ADP
fsr-3541	48	33	productive	productive	ADJ
fsr-3541	48	34	purposes	purpose	NOUN
fsr-3541	48	35	.	.	PUNCT
fsr-3541	49	1	another	another	DET
fsr-3541	49	2	consequence	consequence	NOUN
fsr-3541	49	3	may	may	AUX
fsr-3541	49	4	include	include	VERB
fsr-3541	49	5	consumers	consumer	NOUN
fsr-3541	49	6	switching	switch	VERB
fsr-3541	49	7	to	to	ADP
fsr-3541	49	8	non	non	ADJ
fsr-3541	49	9	-	-	ADJ
fsr-3541	49	10	financial	financial	ADJ
fsr-3541	49	11	suppliers	supplier	NOUN
fsr-3541	49	12	of	of	ADP
fsr-3541	49	13	financial	financial	ADJ
fsr-3541	49	14	services	service	NOUN
fsr-3541	49	15	such	such	ADJ
fsr-3541	49	16	as	as	ADP
fsr-3541	49	17	fintech	fintech	NOUN
fsr-3541	49	18	and	and	CCONJ
fsr-3541	49	19	alternative	alternative	ADJ
fsr-3541	49	20	financial	financial	ADJ
fsr-3541	49	21	services	service	NOUN
fsr-3541	49	22	(	(	PUNCT
fsr-3541	49	23	van	van	PROPN
fsr-3541	49	24	der	der	NOUN
fsr-3541	49	25	cruijsen	cruijsen	PROPN
fsr-3541	49	26	et	et	PROPN
fsr-3541	49	27	al	al	PROPN
fsr-3541	49	28	.	.	PROPN
fsr-3541	49	29	,	,	PUNCT
fsr-3541	49	30	2022	2022	NUM
fsr-3541	49	31	)	)	PUNCT
fsr-3541	49	32	.	.	PUNCT
fsr-3541	50	1	moreover	moreover	ADV
fsr-3541	50	2	,	,	PUNCT
fsr-3541	50	3	when	when	SCONJ
fsr-3541	50	4	consumer	consumer	NOUN
fsr-3541	50	5	interactions	interaction	NOUN
fsr-3541	50	6	seem	seem	VERB
fsr-3541	50	7	improper	improper	ADJ
fsr-3541	50	8	,	,	PUNCT
fsr-3541	50	9	it	it	PRON
fsr-3541	50	10	is	be	AUX
fsr-3541	50	11	not	not	PART
fsr-3541	50	12	only	only	ADV
fsr-3541	50	13	perceived	perceive	VERB
fsr-3541	50	14	as	as	ADP
fsr-3541	50	15	unsuccessful	unsuccessful	ADJ
fsr-3541	50	16	but	but	CCONJ
fsr-3541	50	17	also	also	ADV
fsr-3541	50	18	leads	lead	VERB
fsr-3541	50	19	to	to	ADP
fsr-3541	50	20	low	low	PROPN
fsr-3541	50	21	trust	trust	PROPN
fsr-3541	50	22	beliefs	belief	NOUN
fsr-3541	50	23	.	.	PUNCT
fsr-3541	51	1	kidron	kidron	PROPN
fsr-3541	51	2	and	and	CCONJ
fsr-3541	51	3	kreis	kreis	PROPN
fsr-3541	51	4	(	(	PUNCT
fsr-3541	51	5	2020	2020	NUM
fsr-3541	51	6	)	)	PUNCT
fsr-3541	51	7	found	find	VERB
fsr-3541	51	8	that	that	SCONJ
fsr-3541	51	9	people	people	NOUN
fsr-3541	51	10	do	do	AUX
fsr-3541	51	11	not	not	PART
fsr-3541	51	12	believe	believe	VERB
fsr-3541	51	13	that	that	SCONJ
fsr-3541	51	14	banks	bank	NOUN
fsr-3541	51	15	’	’	PART
fsr-3541	51	16	norms	norm	NOUN
fsr-3541	51	17	and	and	CCONJ
fsr-3541	51	18	safeguards	safeguard	NOUN
fsr-3541	51	19	lead	lead	VERB
fsr-3541	51	20	the	the	DET
fsr-3541	51	21	banks	bank	NOUN
fsr-3541	51	22	to	to	PART
fsr-3541	51	23	be	be	AUX
fsr-3541	51	24	sufficiently	sufficiently	ADV
fsr-3541	51	25	trustworthy	trustworthy	ADJ
fsr-3541	51	26	nor	nor	CCONJ
fsr-3541	51	27	do	do	VERB
fsr-3541	51	28	they	they	PRON
fsr-3541	51	29	,	,	PUNCT
fsr-3541	51	30	as	as	ADP
fsr-3541	51	31	a	a	DET
fsr-3541	51	32	rule	rule	NOUN
fsr-3541	51	33	,	,	PUNCT
fsr-3541	51	34	automatically	automatically	ADV
fsr-3541	51	35	trust	trust	VERB
fsr-3541	51	36	that	that	SCONJ
fsr-3541	51	37	financial	financial	ADJ
fsr-3541	51	38	institutions	institution	NOUN
fsr-3541	51	39	act	act	VERB
fsr-3541	51	40	honestly	honestly	ADV
fsr-3541	51	41	and	and	CCONJ
fsr-3541	51	42	ethically	ethically	ADV
fsr-3541	51	43	.	.	PUNCT
fsr-3541	52	1	conversely	conversely	ADV
fsr-3541	52	2	,	,	PUNCT
fsr-3541	52	3	with	with	ADP
fsr-3541	52	4	a	a	DET
fsr-3541	52	5	high	high	ADJ
fsr-3541	52	6	level	level	NOUN
fsr-3541	52	7	of	of	ADP
fsr-3541	52	8	trust	trust	NOUN
fsr-3541	52	9	,	,	PUNCT
fsr-3541	52	10	consumers	consumer	NOUN
fsr-3541	52	11	feel	feel	VERB
fsr-3541	52	12	confident	confident	ADJ
fsr-3541	52	13	that	that	SCONJ
fsr-3541	52	14	their	their	PRON
fsr-3541	52	15	interests	interest	NOUN
fsr-3541	52	16	are	be	AUX
fsr-3541	52	17	well	well	ADV
fsr-3541	52	18	served	serve	VERB
fsr-3541	52	19	by	by	ADP
fsr-3541	52	20	the	the	DET
fsr-3541	52	21	bank	bank	NOUN
fsr-3541	52	22	.	.	PUNCT
fsr-3541	53	1	guiso	guiso	PROPN
fsr-3541	53	2	and	and	CCONJ
fsr-3541	53	3	minetti	minetti	NOUN
fsr-3541	53	4	(	(	PUNCT
fsr-3541	53	5	2004	2004	NUM
fsr-3541	53	6	)	)	PUNCT
fsr-3541	53	7	found	find	VERB
fsr-3541	53	8	that	that	SCONJ
fsr-3541	53	9	households	household	NOUN
fsr-3541	53	10	with	with	ADP
fsr-3541	53	11	higher	high	ADJ
fsr-3541	53	12	levels	level	NOUN
fsr-3541	53	13	of	of	ADP
fsr-3541	53	14	trust	trust	NOUN
fsr-3541	53	15	are	be	AUX
fsr-3541	53	16	more	more	ADV
fsr-3541	53	17	likely	likely	ADJ
fsr-3541	53	18	to	to	PART
fsr-3541	53	19	use	use	VERB
fsr-3541	53	20	checks	check	NOUN
fsr-3541	53	21	for	for	ADP
fsr-3541	53	22	making	make	VERB
fsr-3541	53	23	payments	payment	NOUN
fsr-3541	53	24	and	and	CCONJ
fsr-3541	53	25	to	to	PART
fsr-3541	53	26	invest	invest	VERB
fsr-3541	53	27	a	a	DET
fsr-3541	53	28	higher	high	ADJ
fsr-3541	53	29	share	share	NOUN
fsr-3541	53	30	of	of	ADP
fsr-3541	53	31	their	their	PRON
fsr-3541	53	32	financial	financial	ADJ
fsr-3541	53	33	wealth	wealth	NOUN
fsr-3541	53	34	in	in	ADP
fsr-3541	53	35	stocks	stock	NOUN
fsr-3541	53	36	and	and	CCONJ
fsr-3541	53	37	less	less	ADJ
fsr-3541	53	38	in	in	ADP
fsr-3541	53	39	cash	cash	NOUN
fsr-3541	53	40	.	.	PUNCT
fsr-3541	54	1	higher	high	ADJ
fsr-3541	54	2	levels	level	NOUN
fsr-3541	54	3	of	of	ADP
fsr-3541	54	4	trust	trust	NOUN
fsr-3541	54	5	also	also	ADV
fsr-3541	54	6	help	help	VERB
fsr-3541	54	7	to	to	PART
fsr-3541	54	8	buffer	buffer	VERB
fsr-3541	54	9	against	against	ADP
fsr-3541	54	10	negative	negative	ADJ
fsr-3541	54	11	experiences	experience	NOUN
fsr-3541	54	12	that	that	PRON
fsr-3541	54	13	may	may	AUX
fsr-3541	54	14	arise	arise	VERB
fsr-3541	54	15	(	(	PUNCT
fsr-3541	54	16	kidron	kidron	PROPN
fsr-3541	54	17	&	&	CCONJ
fsr-3541	54	18	kreis	kreis	PROPN
fsr-3541	54	19	,	,	PUNCT
fsr-3541	54	20	2020	2020	NUM
fsr-3541	54	21	)	)	PUNCT
fsr-3541	54	22	.	.	PUNCT
fsr-3541	55	1	this	this	DET
fsr-3541	55	2	buffering	buffering	NOUN
fsr-3541	55	3	effect	effect	NOUN
fsr-3541	55	4	is	be	AUX
fsr-3541	55	5	particularly	particularly	ADV
fsr-3541	55	6	crucial	crucial	ADJ
fsr-3541	55	7	because	because	SCONJ
fsr-3541	55	8	consumers	consumer	NOUN
fsr-3541	55	9	generally	generally	ADV
fsr-3541	55	10	do	do	AUX
fsr-3541	55	11	not	not	PART
fsr-3541	55	12	have	have	VERB
fsr-3541	55	13	a	a	DET
fsr-3541	55	14	clear	clear	ADJ
fsr-3541	55	15	understanding	understanding	NOUN
fsr-3541	55	16	of	of	ADP
fsr-3541	55	17	financial	financial	ADJ
fsr-3541	55	18	products	product	NOUN
fsr-3541	55	19	(	(	PUNCT
fsr-3541	55	20	van	van	PROPN
fsr-3541	55	21	der	der	NOUN
fsr-3541	55	22	cruijsen	cruijsen	PROPN
fsr-3541	55	23	et	et	PROPN
fsr-3541	55	24	al	al	PROPN
fsr-3541	55	25	.	.	PROPN
fsr-3541	55	26	,	,	PUNCT
fsr-3541	55	27	2021	2021	NUM
fsr-3541	55	28	)	)	PUNCT
fsr-3541	55	29	,	,	PUNCT
fsr-3541	55	30	which	which	PRON
fsr-3541	55	31	can	can	AUX
fsr-3541	55	32	make	make	VERB
fsr-3541	55	33	them	they	PRON
fsr-3541	55	34	vulnerable	vulnerable	ADJ
fsr-3541	55	35	to	to	ADP
fsr-3541	55	36	adverse	adverse	ADJ
fsr-3541	55	37	experiences	experience	NOUN
fsr-3541	55	38	in	in	ADP
fsr-3541	55	39	the	the	DET
fsr-3541	55	40	financial	financial	ADJ
fsr-3541	55	41	service	service	NOUN
fsr-3541	55	42	industry	industry	NOUN
fsr-3541	55	43	.	.	PUNCT
fsr-3541	56	1	i.	i.	PROPN
fsr-3541	56	2	chawla	chawla	PROPN
fsr-3541	56	3	et	et	PROPN
fsr-3541	56	4	al	al	PROPN
fsr-3541	56	5	.	.	PUNCT
fsr-3541	56	6	/	/	SYM
fsr-3541	56	7	financial	financial	ADJ
fsr-3541	56	8	services	service	NOUN
fsr-3541	56	9	review	review	VERB
fsr-3541	56	10	31	31	NUM
fsr-3541	56	11	(	(	PUNCT
fsr-3541	56	12	2023	2023	NUM
fsr-3541	56	13	)	)	PUNCT
fsr-3541	56	14	211–228	211–228	NUM
fsr-3541	56	15	213	213	NUM
fsr-3541	56	16	banking	banking	NOUN
fsr-3541	56	17	studies	study	NOUN
fsr-3541	56	18	argue	argue	VERB
fsr-3541	56	19	extensively	extensively	ADV
fsr-3541	56	20	that	that	PRON
fsr-3541	56	21	trust	trust	NOUN
fsr-3541	56	22	in	in	ADP
fsr-3541	56	23	financial	financial	ADJ
fsr-3541	56	24	institutions	institution	NOUN
fsr-3541	56	25	is	be	AUX
fsr-3541	56	26	developed	develop	VERB
fsr-3541	56	27	when	when	SCONJ
fsr-3541	56	28	consumers	consumer	NOUN
fsr-3541	56	29	are	be	AUX
fsr-3541	56	30	respected	respect	VERB
fsr-3541	56	31	,	,	PUNCT
fsr-3541	56	32	have	have	VERB
fsr-3541	56	33	their	their	PRON
fsr-3541	56	34	needs	need	NOUN
fsr-3541	56	35	fulfilled	fulfil	VERB
fsr-3541	56	36	,	,	PUNCT
fsr-3541	56	37	and	and	CCONJ
fsr-3541	56	38	promises	promise	NOUN
fsr-3541	56	39	are	be	AUX
fsr-3541	56	40	delivered	deliver	VERB
fsr-3541	56	41	(	(	PUNCT
fsr-3541	56	42	boonlertvanich	boonlertvanich	NOUN
fsr-3541	56	43	,	,	PUNCT
fsr-3541	56	44	2019	2019	NUM
fsr-3541	56	45	)	)	PUNCT
fsr-3541	56	46	.	.	PUNCT
fsr-3541	57	1	roberts	roberts	PROPN
fsr-3541	57	2	-	-	PUNCT
fsr-3541	57	3	lombard	lombard	PROPN
fsr-3541	57	4	and	and	CCONJ
fsr-3541	57	5	petzer	petzer	NOUN
fsr-3541	57	6	(	(	PUNCT
fsr-3541	57	7	2021	2021	NUM
fsr-3541	57	8	)	)	PUNCT
fsr-3541	57	9	found	find	VERB
fsr-3541	57	10	that	that	SCONJ
fsr-3541	57	11	customer	customer	NOUN
fsr-3541	57	12	orientation	orientation	NOUN
fsr-3541	57	13	,	,	PUNCT
fsr-3541	57	14	information	information	NOUN
fsr-3541	57	15	sharing	sharing	NOUN
fsr-3541	57	16	,	,	PUNCT
fsr-3541	57	17	and	and	CCONJ
fsr-3541	57	18	service	service	NOUN
fsr-3541	57	19	fairness	fairness	NOUN
fsr-3541	57	20	are	be	AUX
fsr-3541	57	21	critical	critical	ADJ
fsr-3541	57	22	to	to	ADP
fsr-3541	57	23	the	the	DET
fsr-3541	57	24	trust	trust	NOUN
fsr-3541	57	25	relationship	relationship	NOUN
fsr-3541	57	26	.	.	PUNCT
fsr-3541	58	1	customer	customer	NOUN
fsr-3541	58	2	orientation	orientation	NOUN
fsr-3541	58	3	is	be	AUX
fsr-3541	58	4	a	a	DET
fsr-3541	58	5	serviceoriented	serviceoriented	ADJ
fsr-3541	58	6	approach	approach	NOUN
fsr-3541	58	7	that	that	PRON
fsr-3541	58	8	focuses	focus	VERB
fsr-3541	58	9	on	on	ADP
fsr-3541	58	10	identifying	identify	VERB
fsr-3541	58	11	and	and	CCONJ
fsr-3541	58	12	addressing	address	VERB
fsr-3541	58	13	customer	customer	NOUN
fsr-3541	58	14	needs	need	VERB
fsr-3541	58	15	to	to	PART
fsr-3541	58	16	enhance	enhance	VERB
fsr-3541	58	17	longterm	longterm	ADJ
fsr-3541	58	18	customer	customer	NOUN
fsr-3541	58	19	satisfaction	satisfaction	NOUN
fsr-3541	58	20	(	(	PUNCT
fsr-3541	58	21	mukherjee	mukherjee	PROPN
fsr-3541	58	22	&	&	CCONJ
fsr-3541	58	23	nath	nath	PROPN
fsr-3541	58	24	,	,	PUNCT
fsr-3541	58	25	2003	2003	NUM
fsr-3541	58	26	)	)	PUNCT
fsr-3541	58	27	.	.	PUNCT
fsr-3541	59	1	customer	customer	NOUN
fsr-3541	59	2	orientation	orientation	NOUN
fsr-3541	59	3	refers	refer	VERB
fsr-3541	59	4	to	to	ADP
fsr-3541	59	5	employees	employee	NOUN
fsr-3541	59	6	’	’	PART
fsr-3541	59	7	ability	ability	NOUN
fsr-3541	59	8	to	to	PART
fsr-3541	59	9	be	be	AUX
fsr-3541	59	10	oriented	orient	VERB
fsr-3541	59	11	toward	toward	ADP
fsr-3541	59	12	customer	customer	NOUN
fsr-3541	59	13	engagement	engagement	NOUN
fsr-3541	59	14	and	and	CCONJ
fsr-3541	59	15	support	support	NOUN
fsr-3541	59	16	and	and	CCONJ
fsr-3541	59	17	address	address	VERB
fsr-3541	59	18	their	their	PRON
fsr-3541	59	19	needs	need	NOUN
fsr-3541	59	20	and	and	CCONJ
fsr-3541	59	21	expectations	expectation	NOUN
fsr-3541	59	22	.	.	PUNCT
fsr-3541	60	1	information	information	NOUN
fsr-3541	60	2	sharing	sharing	NOUN
fsr-3541	60	3	,	,	PUNCT
fsr-3541	60	4	within	within	ADP
fsr-3541	60	5	a	a	DET
fsr-3541	60	6	financial	financial	ADJ
fsr-3541	60	7	services	service	NOUN
fsr-3541	60	8	environment	environment	NOUN
fsr-3541	60	9	,	,	PUNCT
fsr-3541	60	10	is	be	AUX
fsr-3541	60	11	deemed	deem	VERB
fsr-3541	60	12	an	an	DET
fsr-3541	60	13	ethical	ethical	ADJ
fsr-3541	60	14	and	and	CCONJ
fsr-3541	60	15	transparent	transparent	ADJ
fsr-3541	60	16	business	business	NOUN
fsr-3541	60	17	practice	practice	NOUN
fsr-3541	60	18	that	that	PRON
fsr-3541	60	19	employs	employ	VERB
fsr-3541	60	20	accurate	accurate	ADJ
fsr-3541	60	21	information	information	NOUN
fsr-3541	60	22	sharing	share	VERB
fsr-3541	60	23	with	with	ADP
fsr-3541	60	24	customers	customer	NOUN
fsr-3541	60	25	(	(	PUNCT
fsr-3541	60	26	mukherjee	mukherjee	PROPN
fsr-3541	60	27	&	&	CCONJ
fsr-3541	60	28	nath	nath	PROPN
fsr-3541	60	29	,	,	PUNCT
fsr-3541	60	30	2003	2003	NUM
fsr-3541	60	31	)	)	PUNCT
fsr-3541	60	32	.	.	PUNCT
fsr-3541	61	1	information	information	NOUN
fsr-3541	61	2	sharing	sharing	NOUN
fsr-3541	61	3	refers	refer	VERB
fsr-3541	61	4	to	to	PART
fsr-3541	61	5	open	open	VERB
fsr-3541	61	6	communication	communication	NOUN
fsr-3541	61	7	channels	channel	NOUN
fsr-3541	61	8	that	that	PRON
fsr-3541	61	9	positively	positively	ADV
fsr-3541	61	10	address	address	VERB
fsr-3541	61	11	customers	customer	NOUN
fsr-3541	61	12	’	'	PUNCT
fsr-3541	61	13	emotional	emotional	ADJ
fsr-3541	61	14	expectations	expectation	NOUN
fsr-3541	61	15	to	to	PART
fsr-3541	61	16	enhance	enhance	VERB
fsr-3541	61	17	the	the	DET
fsr-3541	61	18	service	service	NOUN
fsr-3541	61	19	experience	experience	NOUN
fsr-3541	61	20	.	.	PUNCT
fsr-3541	62	1	within	within	ADP
fsr-3541	62	2	a	a	DET
fsr-3541	62	3	financial	financial	ADJ
fsr-3541	62	4	service	service	NOUN
fsr-3541	62	5	environment	environment	NOUN
fsr-3541	62	6	,	,	PUNCT
fsr-3541	62	7	information	information	NOUN
fsr-3541	62	8	sharing	sharing	NOUN
fsr-3541	62	9	must	must	AUX
fsr-3541	62	10	be	be	AUX
fsr-3541	62	11	secured	secure	VERB
fsr-3541	62	12	regularly	regularly	ADV
fsr-3541	62	13	to	to	PART
fsr-3541	62	14	inform	inform	VERB
fsr-3541	62	15	and	and	CCONJ
fsr-3541	62	16	educate	educate	VERB
fsr-3541	62	17	the	the	DET
fsr-3541	62	18	customer	customer	NOUN
fsr-3541	62	19	quickly	quickly	ADV
fsr-3541	62	20	,	,	PUNCT
fsr-3541	62	21	professionally	professionally	ADV
fsr-3541	62	22	,	,	PUNCT
fsr-3541	62	23	and	and	CCONJ
fsr-3541	62	24	efficiently	efficiently	ADV
fsr-3541	62	25	(	(	PUNCT
fsr-3541	62	26	balaji	balaji	PROPN
fsr-3541	62	27	et	et	PROPN
fsr-3541	62	28	al	al	PROPN
fsr-3541	62	29	.	.	PROPN
fsr-3541	62	30	,	,	PUNCT
fsr-3541	62	31	2016	2016	NUM
fsr-3541	62	32	)	)	PUNCT
fsr-3541	62	33	.	.	PUNCT
fsr-3541	63	1	finally	finally	ADV
fsr-3541	63	2	,	,	PUNCT
fsr-3541	63	3	service	service	NOUN
fsr-3541	63	4	fairness	fairness	NOUN
fsr-3541	63	5	encompasses	encompass	VERB
fsr-3541	63	6	all	all	DET
fsr-3541	63	7	the	the	DET
fsr-3541	63	8	elements	element	NOUN
fsr-3541	63	9	of	of	ADP
fsr-3541	63	10	service	service	NOUN
fsr-3541	63	11	quality	quality	NOUN
fsr-3541	63	12	(	(	PUNCT
fsr-3541	63	13	namkung	namkung	PROPN
fsr-3541	63	14	&	&	CCONJ
fsr-3541	63	15	jang	jang	PROPN
fsr-3541	63	16	,	,	PUNCT
fsr-3541	63	17	2010	2010	NUM
fsr-3541	63	18	)	)	PUNCT
fsr-3541	63	19	.	.	PUNCT
fsr-3541	64	1	this	this	PRON
fsr-3541	64	2	is	be	AUX
fsr-3541	64	3	especially	especially	ADV
fsr-3541	64	4	important	important	ADJ
fsr-3541	64	5	,	,	PUNCT
fsr-3541	64	6	considering	consider	VERB
fsr-3541	64	7	that	that	SCONJ
fsr-3541	64	8	customers	customer	NOUN
fsr-3541	64	9	judge	judge	VERB
fsr-3541	64	10	a	a	DET
fsr-3541	64	11	service	service	NOUN
fsr-3541	64	12	as	as	ADP
fsr-3541	64	13	fair	fair	ADJ
fsr-3541	64	14	or	or	CCONJ
fsr-3541	64	15	unfair	unfair	ADJ
fsr-3541	64	16	(	(	PUNCT
fsr-3541	64	17	dwidienawati	dwidienawati	NOUN
fsr-3541	64	18	et	et	PROPN
fsr-3541	64	19	al	al	PROPN
fsr-3541	64	20	.	.	PROPN
fsr-3541	64	21	,	,	PUNCT
fsr-3541	64	22	2018	2018	NUM
fsr-3541	64	23	;	;	PUNCT
fsr-3541	64	24	roberts	roberts	PROPN
fsr-3541	64	25	-	-	PUNCT
fsr-3541	64	26	lombard	lombard	PROPN
fsr-3541	64	27	&	&	CCONJ
fsr-3541	64	28	petzer	petzer	PROPN
fsr-3541	64	29	,	,	PUNCT
fsr-3541	64	30	2021	2021	NUM
fsr-3541	64	31	)	)	PUNCT
fsr-3541	64	32	.	.	PUNCT
fsr-3541	65	1	2.1	2.1	NUM
fsr-3541	65	2	.	.	PUNCT
fsr-3541	66	1	trust	trust	NOUN
fsr-3541	66	2	and	and	CCONJ
fsr-3541	66	3	financial	financial	ADJ
fsr-3541	66	4	experience	experience	NOUN
fsr-3541	66	5	customers	customer	NOUN
fsr-3541	66	6	’	'	PUNCT
fsr-3541	66	7	trust	trust	NOUN
fsr-3541	66	8	in	in	ADP
fsr-3541	66	9	a	a	DET
fsr-3541	66	10	bank	bank	NOUN
fsr-3541	66	11	is	be	AUX
fsr-3541	66	12	based	base	VERB
fsr-3541	66	13	on	on	ADP
fsr-3541	66	14	prior	prior	ADJ
fsr-3541	66	15	experience	experience	NOUN
fsr-3541	66	16	and	and	CCONJ
fsr-3541	66	17	strongly	strongly	ADV
fsr-3541	66	18	depends	depend	VERB
fsr-3541	66	19	on	on	ADP
fsr-3541	66	20	the	the	DET
fsr-3541	66	21	bank	bank	NOUN
fsr-3541	66	22	’s	’s	PART
fsr-3541	66	23	demonstrated	demonstrate	VERB
fsr-3541	66	24	ability	ability	NOUN
fsr-3541	66	25	to	to	PART
fsr-3541	66	26	behave	behave	VERB
fsr-3541	66	27	in	in	ADP
fsr-3541	66	28	a	a	DET
fsr-3541	66	29	reliable	reliable	ADJ
fsr-3541	66	30	way	way	NOUN
fsr-3541	66	31	and	and	CCONJ
fsr-3541	66	32	to	to	PART
fsr-3541	66	33	observe	observe	VERB
fsr-3541	66	34	rules	rule	NOUN
fsr-3541	66	35	and	and	CCONJ
fsr-3541	66	36	regulations	regulation	NOUN
fsr-3541	66	37	(	(	PUNCT
fsr-3541	66	38	järvinen	järvinen	PROPN
fsr-3541	66	39	,	,	PUNCT
fsr-3541	66	40	2014	2014	NUM
fsr-3541	66	41	)	)	PUNCT
fsr-3541	66	42	.	.	PUNCT
fsr-3541	67	1	fungáčová	fungáčová	PROPN
fsr-3541	67	2	et	et	PROPN
fsr-3541	67	3	al	al	PROPN
fsr-3541	67	4	.	.	PROPN
fsr-3541	67	5	(	(	PUNCT
fsr-3541	67	6	2022	2022	NUM
fsr-3541	67	7	)	)	PUNCT
fsr-3541	67	8	found	find	VERB
fsr-3541	67	9	that	that	SCONJ
fsr-3541	67	10	experiencing	experience	VERB
fsr-3541	67	11	a	a	DET
fsr-3541	67	12	banking	banking	NOUN
fsr-3541	67	13	crisis	crisis	NOUN
fsr-3541	67	14	diminishes	diminish	VERB
fsr-3541	67	15	a	a	DET
fsr-3541	67	16	person	person	NOUN
fsr-3541	67	17	’s	’s	PART
fsr-3541	67	18	trust	trust	NOUN
fsr-3541	67	19	in	in	ADP
fsr-3541	67	20	banks	bank	NOUN
fsr-3541	67	21	and	and	CCONJ
fsr-3541	67	22	that	that	SCONJ
fsr-3541	67	23	the	the	DET
fsr-3541	67	24	length	length	NOUN
fsr-3541	67	25	of	of	ADP
fsr-3541	67	26	the	the	DET
fsr-3541	67	27	banking	banking	NOUN
fsr-3541	67	28	crisis	crisis	NOUN
fsr-3541	67	29	is	be	AUX
fsr-3541	67	30	negatively	negatively	ADV
fsr-3541	67	31	related	relate	VERB
fsr-3541	67	32	to	to	PART
fsr-3541	67	33	trust	trust	VERB
fsr-3541	67	34	in	in	ADP
fsr-3541	67	35	banks	bank	NOUN
fsr-3541	67	36	.	.	PUNCT
fsr-3541	68	1	in	in	ADP
fsr-3541	68	2	fact	fact	NOUN
fsr-3541	68	3	,	,	PUNCT
fsr-3541	68	4	the	the	DET
fsr-3541	68	5	longer	long	ADJ
fsr-3541	68	6	banking	banking	NOUN
fsr-3541	68	7	crises	crisis	NOUN
fsr-3541	68	8	last	last	ADJ
fsr-3541	68	9	on	on	ADP
fsr-3541	68	10	average	average	ADJ
fsr-3541	68	11	,	,	PUNCT
fsr-3541	68	12	the	the	PRON
fsr-3541	68	13	larger	large	ADJ
fsr-3541	68	14	the	the	DET
fsr-3541	68	15	impact	impact	NOUN
fsr-3541	68	16	on	on	ADP
fsr-3541	68	17	eroding	erode	VERB
fsr-3541	68	18	trust	trust	NOUN
fsr-3541	68	19	in	in	ADP
fsr-3541	68	20	banks	bank	NOUN
fsr-3541	68	21	.	.	PUNCT
fsr-3541	69	1	however	however	ADV
fsr-3541	69	2	,	,	PUNCT
fsr-3541	69	3	even	even	ADV
fsr-3541	69	4	a	a	DET
fsr-3541	69	5	mild	mild	ADJ
fsr-3541	69	6	banking	banking	NOUN
fsr-3541	69	7	crisis	crisis	NOUN
fsr-3541	69	8	and	and	CCONJ
fsr-3541	69	9	the	the	DET
fsr-3541	69	10	experience	experience	NOUN
fsr-3541	69	11	of	of	ADP
fsr-3541	69	12	loss	loss	NOUN
fsr-3541	69	13	can	can	AUX
fsr-3541	69	14	weaken	weaken	VERB
fsr-3541	69	15	trust	trust	NOUN
fsr-3541	69	16	and	and	CCONJ
fsr-3541	69	17	influence	influence	VERB
fsr-3541	69	18	the	the	DET
fsr-3541	69	19	behavior	behavior	NOUN
fsr-3541	69	20	of	of	ADP
fsr-3541	69	21	individuals	individual	NOUN
fsr-3541	69	22	(	(	PUNCT
fsr-3541	69	23	mudd	mudd	NOUN
fsr-3541	69	24	et	et	PROPN
fsr-3541	69	25	al	al	PROPN
fsr-3541	69	26	.	.	PROPN
fsr-3541	69	27	,	,	PUNCT
fsr-3541	69	28	2010	2010	NUM
fsr-3541	69	29	)	)	PUNCT
fsr-3541	69	30	.	.	PUNCT
fsr-3541	70	1	2.2	2.2	NUM
fsr-3541	70	2	.	.	PUNCT
fsr-3541	71	1	trust	trust	NOUN
fsr-3541	71	2	and	and	CCONJ
fsr-3541	71	3	financial	financial	ADJ
fsr-3541	71	4	knowledge	knowledge	NOUN
fsr-3541	71	5	it	it	PRON
fsr-3541	71	6	is	be	AUX
fsr-3541	71	7	expected	expect	VERB
fsr-3541	71	8	that	that	SCONJ
fsr-3541	71	9	respondents	respondent	NOUN
fsr-3541	71	10	with	with	ADP
fsr-3541	71	11	more	more	ADJ
fsr-3541	71	12	knowledge	knowledge	NOUN
fsr-3541	71	13	will	will	AUX
fsr-3541	71	14	trust	trust	VERB
fsr-3541	71	15	their	their	PRON
fsr-3541	71	16	financial	financial	ADJ
fsr-3541	71	17	institutions	institution	NOUN
fsr-3541	71	18	more	more	ADJ
fsr-3541	71	19	than	than	ADP
fsr-3541	71	20	less	less	ADV
fsr-3541	71	21	knowledgeable	knowledgeable	ADJ
fsr-3541	71	22	consumers	consumer	NOUN
fsr-3541	71	23	(	(	PUNCT
fsr-3541	71	24	hansen	hansen	PROPN
fsr-3541	71	25	,	,	PUNCT
fsr-3541	71	26	2012	2012	NUM
fsr-3541	71	27	,	,	PUNCT
fsr-3541	71	28	2014	2014	NUM
fsr-3541	71	29	)	)	PUNCT
fsr-3541	71	30	.	.	PUNCT
fsr-3541	72	1	knowledgeable	knowledgeable	ADJ
fsr-3541	72	2	consumers	consumer	NOUN
fsr-3541	72	3	are	be	AUX
fsr-3541	72	4	better	well	ADJ
fsr-3541	72	5	able	able	ADJ
fsr-3541	72	6	to	to	PART
fsr-3541	72	7	evaluate	evaluate	VERB
fsr-3541	72	8	information	information	NOUN
fsr-3541	72	9	and	and	CCONJ
fsr-3541	72	10	are	be	AUX
fsr-3541	72	11	more	more	ADV
fsr-3541	72	12	likely	likely	ADJ
fsr-3541	72	13	to	to	PART
fsr-3541	72	14	make	make	VERB
fsr-3541	72	15	better	well	ADJ
fsr-3541	72	16	decisions	decision	NOUN
fsr-3541	72	17	about	about	SCONJ
fsr-3541	72	18	which	which	DET
fsr-3541	72	19	service	service	NOUN
fsr-3541	72	20	provider	provider	NOUN
fsr-3541	72	21	to	to	PART
fsr-3541	72	22	choose	choose	VERB
fsr-3541	72	23	.	.	PUNCT
fsr-3541	73	1	furthermore	furthermore	ADV
fsr-3541	73	2	,	,	PUNCT
fsr-3541	73	3	knowledge	knowledge	NOUN
fsr-3541	73	4	facilitates	facilitate	VERB
fsr-3541	73	5	the	the	DET
fsr-3541	73	6	learning	learning	NOUN
fsr-3541	73	7	of	of	ADP
fsr-3541	73	8	new	new	ADJ
fsr-3541	73	9	information	information	NOUN
fsr-3541	73	10	so	so	SCONJ
fsr-3541	73	11	that	that	SCONJ
fsr-3541	73	12	knowledgeable	knowledgeable	ADJ
fsr-3541	73	13	consumers	consumer	NOUN
fsr-3541	73	14	may	may	AUX
fsr-3541	73	15	acquire	acquire	VERB
fsr-3541	73	16	and	and	CCONJ
fsr-3541	73	17	retain	retain	VERB
fsr-3541	73	18	more	more	ADJ
fsr-3541	73	19	information	information	NOUN
fsr-3541	73	20	than	than	ADP
fsr-3541	73	21	less	less	ADV
fsr-3541	73	22	knowledgeable	knowledgeable	ADJ
fsr-3541	73	23	consumers	consumer	NOUN
fsr-3541	73	24	.	.	PUNCT
fsr-3541	74	1	knowledge	knowledge	NOUN
fsr-3541	74	2	may	may	AUX
fsr-3541	74	3	also	also	ADV
fsr-3541	74	4	allow	allow	VERB
fsr-3541	74	5	consumers	consumer	NOUN
fsr-3541	74	6	to	to	PART
fsr-3541	74	7	formulate	formulate	VERB
fsr-3541	74	8	more	more	ADJ
fsr-3541	74	9	questions	question	NOUN
fsr-3541	74	10	so	so	SCONJ
fsr-3541	74	11	that	that	SCONJ
fsr-3541	74	12	knowledgeable	knowledgeable	ADJ
fsr-3541	74	13	consumers	consumer	NOUN
fsr-3541	74	14	may	may	AUX
fsr-3541	74	15	be	be	AUX
fsr-3541	74	16	more	more	ADV
fsr-3541	74	17	aware	aware	ADJ
fsr-3541	74	18	of	of	ADP
fsr-3541	74	19	what	what	PRON
fsr-3541	74	20	is	be	AUX
fsr-3541	74	21	possible	possible	ADJ
fsr-3541	74	22	for	for	ADP
fsr-3541	74	23	a	a	DET
fsr-3541	74	24	financial	financial	ADJ
fsr-3541	74	25	service	service	NOUN
fsr-3541	74	26	provider	provider	NOUN
fsr-3541	74	27	,	,	PUNCT
fsr-3541	74	28	and	and	CCONJ
fsr-3541	74	29	this	this	PRON
fsr-3541	74	30	may	may	AUX
fsr-3541	74	31	facilitate	facilitate	VERB
fsr-3541	74	32	consumers	consumer	NOUN
fsr-3541	74	33	’	’	PART
fsr-3541	74	34	understanding	understanding	NOUN
fsr-3541	74	35	of	of	ADP
fsr-3541	74	36	the	the	DET
fsr-3541	74	37	behavior	behavior	NOUN
fsr-3541	74	38	of	of	ADP
fsr-3541	74	39	a	a	DET
fsr-3541	74	40	financial	financial	ADJ
fsr-3541	74	41	service	service	NOUN
fsr-3541	74	42	provider	provider	NOUN
fsr-3541	74	43	.	.	PUNCT
fsr-3541	75	1	focusing	focus	VERB
fsr-3541	75	2	on	on	ADP
fsr-3541	75	3	young	young	ADJ
fsr-3541	75	4	adults	adult	NOUN
fsr-3541	75	5	in	in	ADP
fsr-3541	75	6	the	the	DET
fsr-3541	75	7	united	united	PROPN
fsr-3541	75	8	states	states	PROPN
fsr-3541	75	9	,	,	PUNCT
fsr-3541	75	10	shim	shim	NOUN
fsr-3541	75	11	et	et	PROPN
fsr-3541	75	12	al	al	PROPN
fsr-3541	75	13	.	.	PROPN
fsr-3541	76	1	(	(	PUNCT
fsr-3541	76	2	2013	2013	NUM
fsr-3541	76	3	)	)	PUNCT
fsr-3541	76	4	found	find	VERB
fsr-3541	76	5	that	that	SCONJ
fsr-3541	76	6	self	self	NOUN
fsr-3541	76	7	-	-	PUNCT
fsr-3541	76	8	perceived	perceive	VERB
fsr-3541	76	9	financial	financial	ADJ
fsr-3541	76	10	knowledge	knowledge	NOUN
fsr-3541	76	11	has	have	VERB
fsr-3541	76	12	a	a	DET
fsr-3541	76	13	significant	significant	ADJ
fsr-3541	76	14	positive	positive	ADJ
fsr-3541	76	15	effect	effect	NOUN
fsr-3541	76	16	on	on	ADP
fsr-3541	76	17	trust	trust	NOUN
fsr-3541	76	18	in	in	ADP
fsr-3541	76	19	banks	bank	NOUN
fsr-3541	76	20	and	and	CCONJ
fsr-3541	76	21	financial	financial	ADJ
fsr-3541	76	22	institutions	institution	NOUN
fsr-3541	76	23	.	.	PUNCT
fsr-3541	77	1	the	the	DET
fsr-3541	77	2	relevance	relevance	NOUN
fsr-3541	77	3	of	of	ADP
fsr-3541	77	4	the	the	DET
fsr-3541	77	5	type	type	NOUN
fsr-3541	77	6	of	of	ADP
fsr-3541	77	7	financial	financial	ADJ
fsr-3541	77	8	literacy	literacy	NOUN
fsr-3541	77	9	measure	measure	NOUN
fsr-3541	77	10	used	use	VERB
fsr-3541	77	11	is	be	AUX
fsr-3541	77	12	also	also	ADV
fsr-3541	77	13	illustrated	illustrate	VERB
fsr-3541	77	14	by	by	ADP
fsr-3541	77	15	the	the	DET
fsr-3541	77	16	findings	finding	NOUN
fsr-3541	77	17	of	of	ADP
fsr-3541	77	18	nuñez	nuñez	ADJ
fsr-3541	77	19	letamendia	letamendia	NOUN
fsr-3541	77	20	and	and	CCONJ
fsr-3541	77	21	poher	poher	NOUN
fsr-3541	77	22	(	(	PUNCT
fsr-3541	77	23	2020	2020	NUM
fsr-3541	77	24	)	)	PUNCT
fsr-3541	77	25	who	who	PRON
fsr-3541	77	26	found	find	VERB
fsr-3541	77	27	a	a	DET
fsr-3541	77	28	positive	positive	ADJ
fsr-3541	77	29	correlation	correlation	NOUN
fsr-3541	77	30	between	between	ADP
fsr-3541	77	31	financial	financial	ADJ
fsr-3541	77	32	literacy	literacy	NOUN
fsr-3541	77	33	and	and	CCONJ
fsr-3541	77	34	trust	trust	NOUN
fsr-3541	77	35	(	(	PUNCT
fsr-3541	77	36	trust	trust	NOUN
fsr-3541	77	37	in	in	ADP
fsr-3541	77	38	financial	financial	ADJ
fsr-3541	77	39	institutions	institution	NOUN
fsr-3541	77	40	,	,	PUNCT
fsr-3541	77	41	trust	trust	NOUN
fsr-3541	77	42	in	in	ADP
fsr-3541	77	43	banks	bank	NOUN
fsr-3541	77	44	,	,	PUNCT
fsr-3541	77	45	perceived	perceive	VERB
fsr-3541	77	46	honesty	honesty	NOUN
fsr-3541	77	47	of	of	ADP
fsr-3541	77	48	banks	bank	NOUN
fsr-3541	77	49	,	,	PUNCT
fsr-3541	77	50	and	and	CCONJ
fsr-3541	77	51	perceived	perceive	VERB
fsr-3541	77	52	solvency	solvency	NOUN
fsr-3541	77	53	of	of	ADP
fsr-3541	77	54	banks	bank	NOUN
fsr-3541	77	55	)	)	PUNCT
fsr-3541	77	56	.	.	PUNCT
fsr-3541	78	1	214	214	NUM
fsr-3541	78	2	i.	i.	PROPN
fsr-3541	78	3	chawla	chawla	PROPN
fsr-3541	78	4	et	et	PROPN
fsr-3541	78	5	al	al	PROPN
fsr-3541	78	6	.	.	PUNCT
fsr-3541	78	7	/	/	SYM
fsr-3541	78	8	financial	financial	ADJ
fsr-3541	78	9	services	service	NOUN
fsr-3541	78	10	review	review	VERB
fsr-3541	78	11	31	31	NUM
fsr-3541	78	12	(	(	PUNCT
fsr-3541	78	13	2023	2023	NUM
fsr-3541	78	14	)	)	PUNCT
fsr-3541	78	15	211–228	211–228	NUM
fsr-3541	78	16	2.3	2.3	NUM
fsr-3541	78	17	.	.	PUNCT
fsr-3541	79	1	trust	trust	NOUN
fsr-3541	79	2	,	,	PUNCT
fsr-3541	79	3	age	age	NOUN
fsr-3541	79	4	,	,	PUNCT
fsr-3541	79	5	and	and	CCONJ
fsr-3541	79	6	gender	gender	NOUN
fsr-3541	79	7	according	accord	VERB
fsr-3541	79	8	to	to	ADP
fsr-3541	79	9	existing	exist	VERB
fsr-3541	79	10	literature	literature	NOUN
fsr-3541	79	11	,	,	PUNCT
fsr-3541	79	12	levels	level	NOUN
fsr-3541	79	13	of	of	ADP
fsr-3541	79	14	trust	trust	NOUN
fsr-3541	79	15	are	be	AUX
fsr-3541	79	16	likely	likely	ADJ
fsr-3541	79	17	to	to	PART
fsr-3541	79	18	vary	vary	VERB
fsr-3541	79	19	by	by	ADP
fsr-3541	79	20	age	age	NOUN
fsr-3541	79	21	and	and	CCONJ
fsr-3541	79	22	gender	gender	NOUN
fsr-3541	79	23	(	(	PUNCT
fsr-3541	79	24	fungáčová	fungáčová	NOUN
fsr-3541	79	25	et	et	PROPN
fsr-3541	79	26	al	al	PROPN
fsr-3541	79	27	.	.	PROPN
fsr-3541	79	28	,	,	PUNCT
fsr-3541	79	29	2022	2022	NUM
fsr-3541	79	30	;	;	PUNCT
fsr-3541	79	31	kidron	kidron	PROPN
fsr-3541	79	32	&	&	CCONJ
fsr-3541	79	33	kreis	kreis	PROPN
fsr-3541	79	34	,	,	PUNCT
fsr-3541	79	35	2020	2020	NUM
fsr-3541	79	36	;	;	PUNCT
fsr-3541	79	37	van	van	PROPN
fsr-3541	79	38	der	der	NOUN
fsr-3541	79	39	cruijsen	cruijsen	PROPN
fsr-3541	79	40	et	et	PROPN
fsr-3541	79	41	al	al	PROPN
fsr-3541	79	42	.	.	PROPN
fsr-3541	79	43	,	,	PUNCT
fsr-3541	79	44	2021	2021	NUM
fsr-3541	79	45	)	)	PUNCT
fsr-3541	79	46	.	.	PUNCT
fsr-3541	80	1	during	during	ADP
fsr-3541	80	2	the	the	DET
fsr-3541	80	3	pandemic	pandemic	ADJ
fsr-3541	80	4	,	,	PUNCT
fsr-3541	80	5	fungáčová	fungáčová	PROPN
fsr-3541	80	6	et	et	PROPN
fsr-3541	80	7	al	al	PROPN
fsr-3541	80	8	.	.	PROPN
fsr-3541	81	1	(	(	PUNCT
fsr-3541	81	2	2022	2022	NUM
fsr-3541	81	3	)	)	PUNCT
fsr-3541	81	4	found	find	VERB
fsr-3541	81	5	that	that	SCONJ
fsr-3541	81	6	banking	banking	NOUN
fsr-3541	81	7	crises	crisis	NOUN
fsr-3541	81	8	detrimentally	detrimentally	ADV
fsr-3541	81	9	affect	affect	VERB
fsr-3541	81	10	the	the	DET
fsr-3541	81	11	trust	trust	NOUN
fsr-3541	81	12	of	of	ADP
fsr-3541	81	13	people	people	NOUN
fsr-3541	81	14	under	under	ADP
fsr-3541	81	15	the	the	DET
fsr-3541	81	16	age	age	NOUN
fsr-3541	81	17	of	of	ADP
fsr-3541	81	18	50	50	NUM
fsr-3541	81	19	;	;	PUNCT
fsr-3541	82	1	however	however	ADV
fsr-3541	82	2	,	,	PUNCT
fsr-3541	82	3	fungáčová	fungáčová	PROPN
fsr-3541	82	4	et	et	PROPN
fsr-3541	82	5	al	al	PROPN
fsr-3541	82	6	.	.	PROPN
fsr-3541	83	1	(	(	PUNCT
fsr-3541	83	2	2019	2019	NUM
fsr-3541	83	3	)	)	PUNCT
fsr-3541	83	4	found	find	VERB
fsr-3541	83	5	that	that	SCONJ
fsr-3541	83	6	compared	compare	VERB
fsr-3541	83	7	to	to	ADP
fsr-3541	83	8	people	people	NOUN
fsr-3541	83	9	under	under	ADP
fsr-3541	83	10	35	35	NUM
fsr-3541	83	11	,	,	PUNCT
fsr-3541	83	12	older	old	ADJ
fsr-3541	83	13	people	people	NOUN
fsr-3541	83	14	are	be	AUX
fsr-3541	83	15	less	less	ADV
fsr-3541	83	16	likely	likely	ADJ
fsr-3541	83	17	to	to	PART
fsr-3541	83	18	trust	trust	VERB
fsr-3541	83	19	the	the	DET
fsr-3541	83	20	financial	financial	ADJ
fsr-3541	83	21	health	health	NOUN
fsr-3541	83	22	of	of	ADP
fsr-3541	83	23	their	their	PRON
fsr-3541	83	24	banks	bank	NOUN
fsr-3541	83	25	.	.	PUNCT
fsr-3541	84	1	one	one	NUM
fsr-3541	84	2	common	common	ADJ
fsr-3541	84	3	theme	theme	NOUN
fsr-3541	84	4	between	between	ADP
fsr-3541	84	5	these	these	DET
fsr-3541	84	6	two	two	NUM
fsr-3541	84	7	studies	study	NOUN
fsr-3541	84	8	is	be	AUX
fsr-3541	84	9	that	that	SCONJ
fsr-3541	84	10	an	an	DET
fsr-3541	84	11	individual	individual	NOUN
fsr-3541	84	12	’s	’s	PART
fsr-3541	84	13	age	age	NOUN
fsr-3541	84	14	at	at	ADP
fsr-3541	84	15	the	the	DET
fsr-3541	84	16	time	time	NOUN
fsr-3541	84	17	of	of	ADP
fsr-3541	84	18	the	the	DET
fsr-3541	84	19	crisis	crisis	NOUN
fsr-3541	84	20	is	be	AUX
fsr-3541	84	21	important	important	ADJ
fsr-3541	84	22	and	and	CCONJ
fsr-3541	84	23	significant	significant	ADJ
fsr-3541	84	24	for	for	ADP
fsr-3541	84	25	individuals	individual	NOUN
fsr-3541	84	26	under	under	ADP
fsr-3541	84	27	the	the	DET
fsr-3541	84	28	age	age	NOUN
fsr-3541	84	29	of	of	ADP
fsr-3541	84	30	35	35	NUM
fsr-3541	84	31	.	.	PUNCT
fsr-3541	85	1	in	in	ADP
fsr-3541	85	2	support	support	NOUN
fsr-3541	85	3	of	of	ADP
fsr-3541	85	4	fungáčová	fungáčová	PROPN
fsr-3541	85	5	et	et	PROPN
fsr-3541	85	6	al	al	PROPN
fsr-3541	85	7	.	.	PROPN
fsr-3541	86	1	(	(	PUNCT
fsr-3541	86	2	2022	2022	NUM
fsr-3541	86	3	)	)	PUNCT
fsr-3541	86	4	,	,	PUNCT
fsr-3541	86	5	grable	grable	NOUN
fsr-3541	86	6	et	et	PROPN
fsr-3541	86	7	al	al	PROPN
fsr-3541	86	8	.	.	PROPN
fsr-3541	87	1	(	(	PUNCT
fsr-3541	87	2	2023	2023	NUM
fsr-3541	87	3	)	)	PUNCT
fsr-3541	87	4	found	find	VERB
fsr-3541	87	5	that	that	SCONJ
fsr-3541	87	6	being	be	AUX
fsr-3541	87	7	older	old	ADJ
fsr-3541	87	8	and	and	CCONJ
fsr-3541	87	9	having	have	VERB
fsr-3541	87	10	less	less	ADJ
fsr-3541	87	11	financial	financial	ADJ
fsr-3541	87	12	confidence	confidence	NOUN
fsr-3541	87	13	increases	increase	VERB
fsr-3541	87	14	the	the	DET
fsr-3541	87	15	likelihood	likelihood	NOUN
fsr-3541	87	16	that	that	SCONJ
fsr-3541	87	17	consumers	consumer	NOUN
fsr-3541	87	18	would	would	AUX
fsr-3541	87	19	have	have	AUX
fsr-3541	87	20	lower	low	ADJ
fsr-3541	87	21	levels	level	NOUN
fsr-3541	87	22	of	of	ADP
fsr-3541	87	23	trust	trust	NOUN
fsr-3541	87	24	.	.	PUNCT
fsr-3541	88	1	crises	crisis	NOUN
fsr-3541	88	2	of	of	ADP
fsr-3541	88	3	any	any	DET
fsr-3541	88	4	magnitude	magnitude	NOUN
fsr-3541	88	5	can	can	AUX
fsr-3541	88	6	diminish	diminish	VERB
fsr-3541	88	7	trust	trust	NOUN
fsr-3541	88	8	in	in	ADP
fsr-3541	88	9	banks	bank	NOUN
fsr-3541	88	10	,	,	PUNCT
fsr-3541	88	11	but	but	CCONJ
fsr-3541	88	12	banking	banking	NOUN
fsr-3541	88	13	crises	crisis	NOUN
fsr-3541	88	14	with	with	ADP
fsr-3541	88	15	larger	large	ADJ
fsr-3541	88	16	impacts	impact	NOUN
fsr-3541	88	17	on	on	ADP
fsr-3541	88	18	the	the	DET
fsr-3541	88	19	real	real	ADJ
fsr-3541	88	20	economy	economy	NOUN
fsr-3541	88	21	influence	influence	NOUN
fsr-3541	88	22	young	young	ADJ
fsr-3541	88	23	people	people	NOUN
fsr-3541	88	24	’s	’s	PART
fsr-3541	88	25	trust	trust	NOUN
fsr-3541	88	26	while	while	SCONJ
fsr-3541	88	27	less	less	ADV
fsr-3541	88	28	severe	severe	ADJ
fsr-3541	88	29	banking	banking	NOUN
fsr-3541	88	30	crises	crisis	NOUN
fsr-3541	88	31	mainly	mainly	ADV
fsr-3541	88	32	degrade	degrade	VERB
fsr-3541	88	33	the	the	DET
fsr-3541	88	34	trust	trust	NOUN
fsr-3541	88	35	of	of	ADP
fsr-3541	88	36	older	old	ADJ
fsr-3541	88	37	people	people	NOUN
fsr-3541	88	38	(	(	PUNCT
fsr-3541	88	39	fungáčová	fungáčová	PROPN
fsr-3541	88	40	et	et	PROPN
fsr-3541	88	41	al	al	PROPN
fsr-3541	88	42	.	.	PROPN
fsr-3541	88	43	,	,	PUNCT
fsr-3541	88	44	2022	2022	NUM
fsr-3541	88	45	)	)	PUNCT
fsr-3541	88	46	.	.	PUNCT
fsr-3541	89	1	pandemic	pandemic	ADJ
fsr-3541	89	2	-	-	PUNCT
fsr-3541	89	3	related	relate	VERB
fsr-3541	89	4	research	research	NOUN
fsr-3541	89	5	by	by	ADP
fsr-3541	89	6	van	van	PROPN
fsr-3541	89	7	der	der	PROPN
fsr-3541	89	8	cruijsen	cruijsen	PROPN
fsr-3541	89	9	and	and	CCONJ
fsr-3541	89	10	colleagues	colleague	NOUN
fsr-3541	89	11	(	(	PUNCT
fsr-3541	89	12	2022	2022	NUM
fsr-3541	89	13	)	)	PUNCT
fsr-3541	89	14	suggests	suggest	VERB
fsr-3541	89	15	that	that	SCONJ
fsr-3541	89	16	trust	trust	NOUN
fsr-3541	89	17	in	in	ADP
fsr-3541	89	18	banks	bank	NOUN
fsr-3541	89	19	increases	increase	VERB
fsr-3541	89	20	with	with	ADP
fsr-3541	89	21	age	age	NOUN
fsr-3541	89	22	—	—	PUNCT
fsr-3541	89	23	specifically	specifically	ADV
fsr-3541	89	24	,	,	PUNCT
fsr-3541	89	25	trust	trust	NOUN
fsr-3541	89	26	among	among	ADP
fsr-3541	89	27	the	the	DET
fsr-3541	89	28	elderly	elderly	ADJ
fsr-3541	89	29	appears	appear	VERB
fsr-3541	89	30	to	to	PART
fsr-3541	89	31	be	be	AUX
fsr-3541	89	32	the	the	DET
fsr-3541	89	33	most	most	ADV
fsr-3541	89	34	affected	affect	VERB
fsr-3541	89	35	by	by	ADP
fsr-3541	89	36	the	the	DET
fsr-3541	89	37	pandemic	pandemic	NOUN
fsr-3541	89	38	.	.	PUNCT
fsr-3541	90	1	from	from	ADP
fsr-3541	90	2	a	a	DET
fsr-3541	90	3	gender	gender	NOUN
fsr-3541	90	4	perspective	perspective	NOUN
fsr-3541	90	5	,	,	PUNCT
fsr-3541	90	6	males	male	NOUN
fsr-3541	90	7	have	have	VERB
fsr-3541	90	8	more	more	ADJ
fsr-3541	90	9	trust	trust	NOUN
fsr-3541	90	10	in	in	ADP
fsr-3541	90	11	their	their	PRON
fsr-3541	90	12	financial	financial	ADJ
fsr-3541	90	13	institutions	institution	NOUN
fsr-3541	90	14	than	than	ADP
fsr-3541	90	15	females	female	NOUN
fsr-3541	90	16	(	(	PUNCT
fsr-3541	90	17	van	van	PROPN
fsr-3541	90	18	der	der	NOUN
fsr-3541	90	19	cruijsen	cruijsen	PROPN
fsr-3541	90	20	et	et	PROPN
fsr-3541	90	21	al	al	PROPN
fsr-3541	90	22	.	.	PROPN
fsr-3541	90	23	,	,	PUNCT
fsr-3541	90	24	2021	2021	NUM
fsr-3541	90	25	)	)	PUNCT
fsr-3541	90	26	.	.	PUNCT
fsr-3541	91	1	in	in	ADP
fsr-3541	91	2	the	the	DET
fsr-3541	91	3	van	van	PROPN
fsr-3541	91	4	der	der	NOUN
fsr-3541	91	5	cruijsen	cruijsen	PROPN
fsr-3541	91	6	et	et	PROPN
fsr-3541	91	7	al	al	PROPN
fsr-3541	91	8	.	.	PROPN
fsr-3541	92	1	(	(	PUNCT
fsr-3541	92	2	2021	2021	NUM
fsr-3541	92	3	)	)	PUNCT
fsr-3541	92	4	study	study	VERB
fsr-3541	92	5	both	both	DET
fsr-3541	92	6	males	male	NOUN
fsr-3541	92	7	and	and	CCONJ
fsr-3541	92	8	females	female	NOUN
fsr-3541	92	9	trusted	trust	VERB
fsr-3541	92	10	their	their	PRON
fsr-3541	92	11	banks	bank	NOUN
fsr-3541	92	12	,	,	PUNCT
fsr-3541	92	13	but	but	CCONJ
fsr-3541	92	14	males	male	NOUN
fsr-3541	92	15	were	be	AUX
fsr-3541	92	16	four	four	NUM
fsr-3541	92	17	percentage	percentage	NOUN
fsr-3541	92	18	points	point	NOUN
fsr-3541	92	19	more	more	ADV
fsr-3541	92	20	likely	likely	ADJ
fsr-3541	92	21	to	to	PART
fsr-3541	92	22	completely	completely	ADV
fsr-3541	92	23	trust	trust	VERB
fsr-3541	92	24	their	their	PRON
fsr-3541	92	25	own	own	ADJ
fsr-3541	92	26	bank	bank	NOUN
fsr-3541	92	27	.	.	PUNCT
fsr-3541	93	1	these	these	DET
fsr-3541	93	2	findings	finding	NOUN
fsr-3541	93	3	were	be	AUX
fsr-3541	93	4	confirmed	confirm	VERB
fsr-3541	93	5	by	by	ADP
fsr-3541	93	6	fungáčová	fungáčová	PROPN
fsr-3541	93	7	et	et	PROPN
fsr-3541	93	8	al	al	PROPN
fsr-3541	93	9	.	.	PROPN
fsr-3541	94	1	(	(	PUNCT
fsr-3541	94	2	2022	2022	NUM
fsr-3541	94	3	)	)	PUNCT
fsr-3541	94	4	.	.	PUNCT
fsr-3541	95	1	as	as	ADP
fsr-3541	95	2	a	a	DET
fsr-3541	95	3	global	global	ADJ
fsr-3541	95	4	concern	concern	NOUN
fsr-3541	95	5	for	for	ADP
fsr-3541	95	6	decades	decade	NOUN
fsr-3541	95	7	,	,	PUNCT
fsr-3541	95	8	predating	predate	VERB
fsr-3541	95	9	the	the	DET
fsr-3541	95	10	global	global	ADJ
fsr-3541	95	11	financial	financial	ADJ
fsr-3541	95	12	crisis	crisis	NOUN
fsr-3541	95	13	of	of	ADP
fsr-3541	95	14	2008	2008	NUM
fsr-3541	95	15	,	,	PUNCT
fsr-3541	95	16	the	the	DET
fsr-3541	95	17	concept	concept	NOUN
fsr-3541	95	18	of	of	ADP
fsr-3541	95	19	trust	trust	NOUN
fsr-3541	95	20	in	in	ADP
fsr-3541	95	21	banks	bank	NOUN
fsr-3541	95	22	is	be	AUX
fsr-3541	95	23	still	still	ADV
fsr-3541	95	24	undertheorized	undertheorized	ADJ
fsr-3541	95	25	.	.	PUNCT
fsr-3541	96	1	additionally	additionally	ADV
fsr-3541	96	2	,	,	PUNCT
fsr-3541	96	3	there	there	PRON
fsr-3541	96	4	is	be	VERB
fsr-3541	96	5	a	a	DET
fsr-3541	96	6	scarcity	scarcity	NOUN
fsr-3541	96	7	of	of	ADP
fsr-3541	96	8	qualitative	qualitative	ADJ
fsr-3541	96	9	studies	study	NOUN
fsr-3541	96	10	attempting	attempt	VERB
fsr-3541	96	11	to	to	PART
fsr-3541	96	12	understand	understand	VERB
fsr-3541	96	13	and	and	CCONJ
fsr-3541	96	14	explain	explain	VERB
fsr-3541	96	15	customer	customer	NOUN
fsr-3541	96	16	trust	trust	NOUN
fsr-3541	96	17	toward	toward	ADP
fsr-3541	96	18	banks	bank	NOUN
fsr-3541	96	19	(	(	PUNCT
fsr-3541	96	20	kidron	kidron	PROPN
fsr-3541	96	21	&	&	CCONJ
fsr-3541	96	22	kreis	kreis	PROPN
fsr-3541	96	23	,	,	PUNCT
fsr-3541	96	24	2020	2020	NUM
fsr-3541	96	25	)	)	PUNCT
fsr-3541	96	26	.	.	PUNCT
fsr-3541	97	1	in	in	ADP
fsr-3541	97	2	fact	fact	NOUN
fsr-3541	97	3	,	,	PUNCT
fsr-3541	97	4	much	much	ADJ
fsr-3541	97	5	of	of	ADP
fsr-3541	97	6	the	the	DET
fsr-3541	97	7	research	research	NOUN
fsr-3541	97	8	is	be	AUX
fsr-3541	97	9	concentrated	concentrate	VERB
fsr-3541	97	10	on	on	ADP
fsr-3541	97	11	the	the	DET
fsr-3541	97	12	identification	identification	NOUN
fsr-3541	97	13	of	of	ADP
fsr-3541	97	14	bank	bank	NOUN
fsr-3541	97	15	trust	trust	NOUN
fsr-3541	97	16	determinants	determinant	NOUN
fsr-3541	97	17	like	like	ADP
fsr-3541	97	18	sociodemographic	sociodemographic	ADJ
fsr-3541	97	19	,	,	PUNCT
fsr-3541	97	20	economic	economic	ADJ
fsr-3541	97	21	,	,	PUNCT
fsr-3541	97	22	political	political	ADJ
fsr-3541	97	23	,	,	PUNCT
fsr-3541	97	24	and	and	CCONJ
fsr-3541	97	25	other	other	ADJ
fsr-3541	97	26	indicators	indicator	NOUN
fsr-3541	97	27	providing	provide	VERB
fsr-3541	97	28	cross	cross	ADJ
fsr-3541	97	29	-	-	ADJ
fsr-3541	97	30	country	country	ADJ
fsr-3541	97	31	analysis	analysis	NOUN
fsr-3541	97	32	(	(	PUNCT
fsr-3541	97	33	buriak	buriak	PROPN
fsr-3541	97	34	et	et	PROPN
fsr-3541	97	35	al	al	PROPN
fsr-3541	97	36	.	.	PROPN
fsr-3541	97	37	,	,	PUNCT
fsr-3541	97	38	2019	2019	NUM
fsr-3541	97	39	)	)	PUNCT
fsr-3541	97	40	.	.	PUNCT
fsr-3541	98	1	further	far	ADV
fsr-3541	98	2	,	,	PUNCT
fsr-3541	98	3	prior	prior	ADJ
fsr-3541	98	4	studies	study	NOUN
fsr-3541	98	5	on	on	ADP
fsr-3541	98	6	trust	trust	NOUN
fsr-3541	98	7	in	in	ADP
fsr-3541	98	8	banks	bank	NOUN
fsr-3541	98	9	focus	focus	VERB
fsr-3541	98	10	on	on	ADP
fsr-3541	98	11	different	different	ADJ
fsr-3541	98	12	notions	notion	NOUN
fsr-3541	98	13	of	of	ADP
fsr-3541	98	14	trust	trust	NOUN
fsr-3541	98	15	,	,	PUNCT
fsr-3541	98	16	such	such	ADJ
fsr-3541	98	17	as	as	ADP
fsr-3541	98	18	trust	trust	NOUN
fsr-3541	98	19	in	in	ADP
fsr-3541	98	20	the	the	DET
fsr-3541	98	21	financial	financial	ADJ
fsr-3541	98	22	health	health	NOUN
fsr-3541	98	23	of	of	ADP
fsr-3541	98	24	banks	bank	NOUN
fsr-3541	98	25	,	,	PUNCT
fsr-3541	98	26	trust	trust	NOUN
fsr-3541	98	27	associated	associate	VERB
fsr-3541	98	28	with	with	ADP
fsr-3541	98	29	online	online	ADJ
fsr-3541	98	30	banking	banking	NOUN
fsr-3541	98	31	(	(	PUNCT
fsr-3541	98	32	jiang	jiang	PROPN
fsr-3541	98	33	et	et	PROPN
fsr-3541	98	34	al	al	PROPN
fsr-3541	98	35	.	.	PROPN
fsr-3541	98	36	,	,	PUNCT
fsr-3541	98	37	2022	2022	NUM
fsr-3541	98	38	)	)	PUNCT
fsr-3541	98	39	,	,	PUNCT
fsr-3541	98	40	general	general	ADJ
fsr-3541	98	41	trust	trust	NOUN
fsr-3541	98	42	in	in	ADP
fsr-3541	98	43	banks	bank	NOUN
fsr-3541	98	44	,	,	PUNCT
fsr-3541	98	45	or	or	CCONJ
fsr-3541	98	46	trust	trust	NOUN
fsr-3541	98	47	in	in	ADP
fsr-3541	98	48	their	their	PRON
fsr-3541	98	49	personnel	personnel	NOUN
fsr-3541	98	50	(	(	PUNCT
fsr-3541	98	51	van	van	PROPN
fsr-3541	98	52	der	der	NOUN
fsr-3541	98	53	cruijsen	cruijsen	PROPN
fsr-3541	98	54	et	et	PROPN
fsr-3541	98	55	al	al	PROPN
fsr-3541	98	56	.	.	PROPN
fsr-3541	98	57	,	,	PUNCT
fsr-3541	98	58	2021	2021	NUM
fsr-3541	98	59	;	;	PUNCT
fsr-3541	98	60	van	van	PROPN
fsr-3541	98	61	esterik	esterik	NOUN
fsr-3541	98	62	-	-	PUNCT
fsr-3541	98	63	plasmeijer	plasmeijer	PROPN
fsr-3541	98	64	&	&	CCONJ
fsr-3541	98	65	van	van	PROPN
fsr-3541	98	66	raaij	raaij	PROPN
fsr-3541	98	67	,	,	PUNCT
fsr-3541	98	68	2017	2017	NUM
fsr-3541	98	69	)	)	PUNCT
fsr-3541	98	70	.	.	PUNCT
fsr-3541	99	1	despite	despite	SCONJ
fsr-3541	99	2	the	the	DET
fsr-3541	99	3	importance	importance	NOUN
fsr-3541	99	4	of	of	ADP
fsr-3541	99	5	understanding	understand	VERB
fsr-3541	99	6	the	the	DET
fsr-3541	99	7	role	role	NOUN
fsr-3541	99	8	of	of	ADP
fsr-3541	99	9	trust	trust	NOUN
fsr-3541	99	10	in	in	ADP
fsr-3541	99	11	banks	bank	NOUN
fsr-3541	99	12	during	during	ADP
fsr-3541	99	13	the	the	DET
fsr-3541	99	14	pandemic	pandemic	ADJ
fsr-3541	99	15	,	,	PUNCT
fsr-3541	99	16	research	research	NOUN
fsr-3541	99	17	on	on	ADP
fsr-3541	99	18	the	the	DET
fsr-3541	99	19	covid	covid	NOUN
fsr-3541	99	20	-	-	PUNCT
fsr-3541	99	21	related	relate	VERB
fsr-3541	99	22	economic	economic	ADJ
fsr-3541	99	23	crisis	crisis	NOUN
fsr-3541	99	24	is	be	AUX
fsr-3541	99	25	still	still	ADV
fsr-3541	99	26	ongoing	ongoing	ADJ
fsr-3541	99	27	(	(	PUNCT
fsr-3541	99	28	van	van	PROPN
fsr-3541	99	29	der	der	NOUN
fsr-3541	99	30	cruijsen	cruijsen	PROPN
fsr-3541	99	31	et	et	PROPN
fsr-3541	99	32	al	al	PROPN
fsr-3541	99	33	.	.	PROPN
fsr-3541	99	34	,	,	PUNCT
fsr-3541	99	35	2022	2022	NUM
fsr-3541	99	36	)	)	PUNCT
fsr-3541	99	37	.	.	PUNCT
fsr-3541	100	1	considering	consider	VERB
fsr-3541	100	2	this	this	PRON
fsr-3541	100	3	,	,	PUNCT
fsr-3541	100	4	understanding	understand	VERB
fsr-3541	100	5	the	the	DET
fsr-3541	100	6	dynamics	dynamic	NOUN
fsr-3541	100	7	of	of	ADP
fsr-3541	100	8	trust	trust	NOUN
fsr-3541	100	9	in	in	ADP
fsr-3541	100	10	the	the	DET
fsr-3541	100	11	banking	banking	NOUN
fsr-3541	100	12	system	system	NOUN
fsr-3541	100	13	is	be	AUX
fsr-3541	100	14	paramount	paramount	ADJ
fsr-3541	100	15	(	(	PUNCT
fsr-3541	100	16	redhead	redhead	NOUN
fsr-3541	100	17	,	,	PUNCT
fsr-3541	100	18	2011	2011	NUM
fsr-3541	100	19	)	)	PUNCT
fsr-3541	100	20	.	.	PUNCT
fsr-3541	101	1	we	we	PRON
fsr-3541	101	2	examine	examine	VERB
fsr-3541	101	3	the	the	DET
fsr-3541	101	4	open	open	ADV
fsr-3541	101	5	-	-	PUNCT
fsr-3541	101	6	ended	end	VERB
fsr-3541	101	7	responses	response	NOUN
fsr-3541	101	8	that	that	PRON
fsr-3541	101	9	focused	focus	VERB
fsr-3541	101	10	on	on	ADP
fsr-3541	101	11	examining	examine	VERB
fsr-3541	101	12	the	the	DET
fsr-3541	101	13	trust	trust	NOUN
fsr-3541	101	14	of	of	ADP
fsr-3541	101	15	customers	customer	NOUN
fsr-3541	101	16	in	in	ADP
fsr-3541	101	17	the	the	DET
fsr-3541	101	18	banking	banking	NOUN
fsr-3541	101	19	system	system	NOUN
fsr-3541	101	20	.	.	PUNCT
fsr-3541	102	1	by	by	ADP
fsr-3541	102	2	stratifying	stratify	VERB
fsr-3541	102	3	our	our	PRON
fsr-3541	102	4	sample	sample	NOUN
fsr-3541	102	5	based	base	VERB
fsr-3541	102	6	on	on	ADP
fsr-3541	102	7	gender	gender	NOUN
fsr-3541	102	8	(	(	PUNCT
fsr-3541	102	9	males	male	NOUN
fsr-3541	102	10	,	,	PUNCT
fsr-3541	102	11	females	female	NOUN
fsr-3541	102	12	,	,	PUNCT
fsr-3541	102	13	and	and	CCONJ
fsr-3541	102	14	other	other	ADJ
fsr-3541	102	15	groups	group	NOUN
fsr-3541	102	16	)	)	PUNCT
fsr-3541	102	17	and	and	CCONJ
fsr-3541	102	18	age	age	NOUN
fsr-3541	102	19	(	(	PUNCT
fsr-3541	102	20	35	35	NUM
fsr-3541	102	21	or	or	CCONJ
fsr-3541	102	22	above	above	ADV
fsr-3541	102	23	and	and	CCONJ
fsr-3541	102	24	35	35	NUM
fsr-3541	102	25	or	or	CCONJ
fsr-3541	102	26	below	below	ADV
fsr-3541	102	27	)	)	PUNCT
fsr-3541	102	28	we	we	PRON
fsr-3541	102	29	aim	aim	VERB
fsr-3541	102	30	to	to	PART
fsr-3541	102	31	uncover	uncover	VERB
fsr-3541	102	32	any	any	DET
fsr-3541	102	33	differential	differential	ADJ
fsr-3541	102	34	trust	trust	NOUN
fsr-3541	102	35	experiences	experience	NOUN
fsr-3541	102	36	among	among	ADP
fsr-3541	102	37	these	these	DET
fsr-3541	102	38	groups	group	NOUN
fsr-3541	102	39	.	.	PUNCT
fsr-3541	103	1	3	3	X
fsr-3541	103	2	.	.	X
fsr-3541	103	3	methods	method	NOUN
fsr-3541	103	4	3.1	3.1	NUM
fsr-3541	103	5	.	.	PUNCT
fsr-3541	104	1	data	datum	NOUN
fsr-3541	104	2	a	a	DET
fsr-3541	104	3	qualtrics	qualtric	NOUN
fsr-3541	104	4	partner	partner	NOUN
fsr-3541	104	5	network	network	NOUN
fsr-3541	104	6	of	of	ADP
fsr-3541	104	7	panel	panel	NOUN
fsr-3541	104	8	providers	provider	NOUN
fsr-3541	104	9	was	be	AUX
fsr-3541	104	10	used	use	VERB
fsr-3541	104	11	to	to	PART
fsr-3541	104	12	recruit	recruit	VERB
fsr-3541	104	13	participants	participant	NOUN
fsr-3541	104	14	and	and	CCONJ
fsr-3541	104	15	administer	administer	VERB
fsr-3541	104	16	an	an	DET
fsr-3541	104	17	online	online	ADJ
fsr-3541	104	18	survey	survey	NOUN
fsr-3541	104	19	to	to	PART
fsr-3541	104	20	collect	collect	VERB
fsr-3541	104	21	data	datum	NOUN
fsr-3541	104	22	between	between	ADP
fsr-3541	104	23	november	november	PROPN
fsr-3541	104	24	17	17	NUM
fsr-3541	104	25	,	,	PUNCT
fsr-3541	104	26	2021	2021	NUM
fsr-3541	104	27	,	,	PUNCT
fsr-3541	104	28	and	and	CCONJ
fsr-3541	104	29	december	december	PROPN
fsr-3541	104	30	15	15	NUM
fsr-3541	104	31	,	,	PUNCT
fsr-3541	104	32	2021	2021	NUM
fsr-3541	104	33	.	.	PUNCT
fsr-3541	105	1	the	the	DET
fsr-3541	105	2	comprehensive	comprehensive	ADJ
fsr-3541	105	3	survey	survey	NOUN
fsr-3541	105	4	was	be	AUX
fsr-3541	105	5	created	create	VERB
fsr-3541	105	6	,	,	PUNCT
fsr-3541	105	7	and	and	CCONJ
fsr-3541	105	8	pilot	pilot	NOUN
fsr-3541	105	9	tested	test	VERB
fsr-3541	105	10	by	by	ADP
fsr-3541	105	11	ten	ten	NUM
fsr-3541	105	12	researchers	researcher	NOUN
fsr-3541	105	13	from	from	ADP
fsr-3541	105	14	i.	i.	PROPN
fsr-3541	105	15	chawla	chawla	PROPN
fsr-3541	105	16	et	et	PROPN
fsr-3541	105	17	al	al	PROPN
fsr-3541	105	18	.	.	PUNCT
fsr-3541	105	19	/	/	SYM
fsr-3541	105	20	financial	financial	ADJ
fsr-3541	105	21	services	service	NOUN
fsr-3541	105	22	review	review	VERB
fsr-3541	105	23	31	31	NUM
fsr-3541	105	24	(	(	PUNCT
fsr-3541	105	25	2023	2023	NUM
fsr-3541	105	26	)	)	PUNCT
fsr-3541	105	27	211–228	211–228	NUM
fsr-3541	105	28	215	215	NUM
fsr-3541	105	29	varying	vary	VERB
fsr-3541	105	30	disciplines	discipline	NOUN
fsr-3541	105	31	and	and	CCONJ
fsr-3541	105	32	institutions	institution	NOUN
fsr-3541	105	33	.	.	PUNCT
fsr-3541	106	1	it	it	PRON
fsr-3541	106	2	consisted	consist	VERB
fsr-3541	106	3	of	of	ADP
fsr-3541	106	4	67	67	NUM
fsr-3541	106	5	questions	question	NOUN
fsr-3541	106	6	that	that	PRON
fsr-3541	106	7	included	include	VERB
fsr-3541	106	8	four	four	NUM
fsr-3541	106	9	openended	openended	ADJ
fsr-3541	106	10	questions	question	NOUN
fsr-3541	106	11	.	.	PUNCT
fsr-3541	107	1	the	the	DET
fsr-3541	107	2	survey	survey	NOUN
fsr-3541	107	3	questions	question	NOUN
fsr-3541	107	4	pertained	pertain	VERB
fsr-3541	107	5	to	to	ADP
fsr-3541	107	6	sociodemographic	sociodemographic	ADJ
fsr-3541	107	7	information	information	NOUN
fsr-3541	107	8	,	,	PUNCT
fsr-3541	107	9	housing	housing	NOUN
fsr-3541	107	10	,	,	PUNCT
fsr-3541	107	11	economic	economic	ADJ
fsr-3541	107	12	resources	resource	NOUN
fsr-3541	107	13	,	,	PUNCT
fsr-3541	107	14	social	social	ADJ
fsr-3541	107	15	capital	capital	NOUN
fsr-3541	107	16	,	,	PUNCT
fsr-3541	107	17	financial	financial	ADJ
fsr-3541	107	18	capability	capability	NOUN
fsr-3541	107	19	,	,	PUNCT
fsr-3541	107	20	optimism	optimism	NOUN
fsr-3541	107	21	,	,	PUNCT
fsr-3541	107	22	financial	financial	ADJ
fsr-3541	107	23	stress	stress	NOUN
fsr-3541	107	24	,	,	PUNCT
fsr-3541	107	25	and	and	CCONJ
fsr-3541	107	26	other	other	ADJ
fsr-3541	107	27	financial	financial	ADJ
fsr-3541	107	28	behavior	behavior	NOUN
fsr-3541	107	29	and	and	CCONJ
fsr-3541	107	30	decision	decision	NOUN
fsr-3541	107	31	-	-	PUNCT
fsr-3541	107	32	making	make	VERB
fsr-3541	107	33	characteristics	characteristic	NOUN
fsr-3541	107	34	.	.	PUNCT
fsr-3541	108	1	the	the	DET
fsr-3541	108	2	purpose	purpose	NOUN
fsr-3541	108	3	of	of	ADP
fsr-3541	108	4	the	the	DET
fsr-3541	108	5	data	data	NOUN
fsr-3541	108	6	collection	collection	NOUN
fsr-3541	108	7	was	be	AUX
fsr-3541	108	8	to	to	PART
fsr-3541	108	9	gather	gather	VERB
fsr-3541	108	10	detailed	detailed	ADJ
fsr-3541	108	11	,	,	PUNCT
fsr-3541	108	12	financial	financial	ADJ
fsr-3541	108	13	well	well	ADV
fsr-3541	108	14	-	-	PUNCT
fsr-3541	108	15	being	being	NOUN
fsr-3541	108	16	-	-	PUNCT
fsr-3541	108	17	related	relate	VERB
fsr-3541	108	18	information	information	NOUN
fsr-3541	108	19	before	before	ADP
fsr-3541	108	20	and	and	CCONJ
fsr-3541	108	21	during	during	ADP
fsr-3541	108	22	the	the	DET
fsr-3541	108	23	covid-19	covid-19	PROPN
fsr-3541	108	24	pandemic	pandemic	NOUN
fsr-3541	108	25	of	of	ADP
fsr-3541	108	26	respondents	respondent	NOUN
fsr-3541	108	27	living	live	VERB
fsr-3541	108	28	in	in	ADP
fsr-3541	108	29	the	the	DET
fsr-3541	108	30	united	united	PROPN
fsr-3541	108	31	states	states	PROPN
fsr-3541	108	32	.	.	PUNCT
fsr-3541	109	1	this	this	DET
fsr-3541	109	2	study	study	NOUN
fsr-3541	109	3	used	use	VERB
fsr-3541	109	4	the	the	DET
fsr-3541	109	5	most	most	ADV
fsr-3541	109	6	suitable	suitable	ADJ
fsr-3541	109	7	question	question	NOUN
fsr-3541	109	8	to	to	PART
fsr-3541	109	9	address	address	VERB
fsr-3541	109	10	our	our	PRON
fsr-3541	109	11	research	research	NOUN
fsr-3541	109	12	question	question	NOUN
fsr-3541	109	13	.	.	PUNCT
fsr-3541	110	1	the	the	DET
fsr-3541	110	2	question	question	NOUN
fsr-3541	110	3	used	use	VERB
fsr-3541	110	4	in	in	ADP
fsr-3541	110	5	the	the	DET
fsr-3541	110	6	study	study	NOUN
fsr-3541	110	7	garnered	garner	VERB
fsr-3541	110	8	a	a	DET
fsr-3541	110	9	sufficient	sufficient	ADJ
fsr-3541	110	10	number	number	NOUN
fsr-3541	110	11	of	of	ADP
fsr-3541	110	12	responses	response	NOUN
fsr-3541	110	13	to	to	PART
fsr-3541	110	14	make	make	VERB
fsr-3541	110	15	it	it	PRON
fsr-3541	110	16	a	a	DET
fsr-3541	110	17	standalone	standalone	NOUN
fsr-3541	110	18	study	study	NOUN
fsr-3541	110	19	(	(	PUNCT
fsr-3541	110	20	eriksson	eriksson	PROPN
fsr-3541	110	21	et	et	PROPN
fsr-3541	110	22	al	al	PROPN
fsr-3541	110	23	.	.	PROPN
fsr-3541	110	24	,	,	PUNCT
fsr-3541	110	25	2006	2006	NUM
fsr-3541	110	26	)	)	PUNCT
fsr-3541	110	27	.	.	PUNCT
fsr-3541	111	1	the	the	DET
fsr-3541	111	2	abundance	abundance	NOUN
fsr-3541	111	3	of	of	ADP
fsr-3541	111	4	data	datum	NOUN
fsr-3541	111	5	allowed	allow	VERB
fsr-3541	111	6	us	we	PRON
fsr-3541	111	7	to	to	PART
fsr-3541	111	8	concentrate	concentrate	VERB
fsr-3541	111	9	solely	solely	ADV
fsr-3541	111	10	on	on	ADP
fsr-3541	111	11	one	one	NUM
fsr-3541	111	12	question	question	NOUN
fsr-3541	111	13	,	,	PUNCT
fsr-3541	111	14	which	which	PRON
fsr-3541	111	15	also	also	ADV
fsr-3541	111	16	contained	contain	VERB
fsr-3541	111	17	pertinent	pertinent	ADJ
fsr-3541	111	18	data	datum	NOUN
fsr-3541	111	19	points	point	NOUN
fsr-3541	111	20	for	for	ADP
fsr-3541	111	21	stratification	stratification	NOUN
fsr-3541	111	22	into	into	ADP
fsr-3541	111	23	subsamples	subsample	NOUN
fsr-3541	111	24	.	.	PUNCT
fsr-3541	112	1	3.2	3.2	NUM
fsr-3541	112	2	.	.	PUNCT
fsr-3541	113	1	participants	participant	NOUN
fsr-3541	113	2	the	the	DET
fsr-3541	113	3	total	total	NOUN
fsr-3541	113	4	included	include	VERB
fsr-3541	113	5	in	in	ADP
fsr-3541	113	6	the	the	DET
fsr-3541	113	7	descriptive	descriptive	ADJ
fsr-3541	113	8	analysis	analysis	NOUN
fsr-3541	113	9	is	be	AUX
fsr-3541	113	10	n	n	PRON
fsr-3541	113	11	¼	¼	NOUN
fsr-3541	113	12	3,593	3,593	NUM
fsr-3541	113	13	.	.	PUNCT
fsr-3541	114	1	while	while	SCONJ
fsr-3541	114	2	the	the	DET
fsr-3541	114	3	study	study	NOUN
fsr-3541	114	4	began	begin	VERB
fsr-3541	114	5	with	with	ADP
fsr-3541	114	6	3,598	3,598	NUM
fsr-3541	114	7	total	total	ADJ
fsr-3541	114	8	respondents	respondent	NOUN
fsr-3541	114	9	,	,	PUNCT
fsr-3541	114	10	five	five	NUM
fsr-3541	114	11	respondents	respondent	NOUN
fsr-3541	114	12	skipped	skip	VERB
fsr-3541	114	13	the	the	DET
fsr-3541	114	14	prerequisite	prerequisite	NOUN
fsr-3541	114	15	,	,	PUNCT
fsr-3541	114	16	5	5	NUM
fsr-3541	114	17	-	-	PUNCT
fsr-3541	114	18	point	point	NOUN
fsr-3541	114	19	likert	likert	ADJ
fsr-3541	114	20	scale	scale	NOUN
fsr-3541	114	21	question	question	NOUN
fsr-3541	114	22	and	and	CCONJ
fsr-3541	114	23	were	be	AUX
fsr-3541	114	24	removed	remove	VERB
fsr-3541	114	25	from	from	ADP
fsr-3541	114	26	the	the	DET
fsr-3541	114	27	descriptive	descriptive	ADJ
fsr-3541	114	28	analyses	analysis	NOUN
fsr-3541	114	29	.	.	PUNCT
fsr-3541	115	1	additional	additional	ADJ
fsr-3541	115	2	respondents	respondent	NOUN
fsr-3541	115	3	were	be	AUX
fsr-3541	115	4	removed	remove	VERB
fsr-3541	115	5	from	from	ADP
fsr-3541	115	6	the	the	DET
fsr-3541	115	7	content	content	NOUN
fsr-3541	115	8	analysis	analysis	NOUN
fsr-3541	115	9	for	for	ADP
fsr-3541	115	10	answering	answer	VERB
fsr-3541	115	11	“	"	PUNCT
fsr-3541	115	12	strongly	strongly	ADV
fsr-3541	115	13	agree	agree	VERB
fsr-3541	115	14	,	,	PUNCT
fsr-3541	115	15	”	"	PUNCT
fsr-3541	115	16	“	"	PUNCT
fsr-3541	115	17	agree	agree	VERB
fsr-3541	115	18	”	"	PUNCT
fsr-3541	115	19	or	or	CCONJ
fsr-3541	115	20	“	"	PUNCT
fsr-3541	115	21	neither	neither	CCONJ
fsr-3541	115	22	”	"	PUNCT
fsr-3541	115	23	to	to	ADP
fsr-3541	115	24	the	the	DET
fsr-3541	115	25	likert	likert	ADJ
fsr-3541	115	26	question	question	NOUN
fsr-3541	115	27	or	or	CCONJ
fsr-3541	115	28	skipping	skip	VERB
fsr-3541	115	29	the	the	DET
fsr-3541	115	30	open	open	ADV
fsr-3541	115	31	-	-	PUNCT
fsr-3541	115	32	ended	end	VERB
fsr-3541	115	33	question	question	NOUN
fsr-3541	115	34	.	.	PUNCT
fsr-3541	116	1	given	give	VERB
fsr-3541	116	2	the	the	DET
fsr-3541	116	3	intent	intent	NOUN
fsr-3541	116	4	and	and	CCONJ
fsr-3541	116	5	study	study	NOUN
fsr-3541	116	6	purpose	purpose	NOUN
fsr-3541	116	7	to	to	PART
fsr-3541	116	8	understand	understand	VERB
fsr-3541	116	9	why	why	SCONJ
fsr-3541	116	10	financial	financial	ADJ
fsr-3541	116	11	institutions	institution	NOUN
fsr-3541	116	12	were	be	AUX
fsr-3541	116	13	not	not	PART
fsr-3541	116	14	trustworthy	trustworthy	ADJ
fsr-3541	116	15	,	,	PUNCT
fsr-3541	116	16	in	in	ADP
fsr-3541	116	17	the	the	DET
fsr-3541	116	18	second	second	ADJ
fsr-3541	116	19	wave	wave	NOUN
fsr-3541	116	20	of	of	ADP
fsr-3541	116	21	removals	removal	NOUN
fsr-3541	116	22	we	we	PRON
fsr-3541	116	23	omitted	omit	VERB
fsr-3541	116	24	3,177	3,177	NUM
fsr-3541	116	25	respondents	respondent	NOUN
fsr-3541	116	26	who	who	PRON
fsr-3541	116	27	either	either	CCONJ
fsr-3541	116	28	believed	believe	VERB
fsr-3541	116	29	that	that	SCONJ
fsr-3541	116	30	financial	financial	ADJ
fsr-3541	116	31	institutions	institution	NOUN
fsr-3541	116	32	are	be	AUX
fsr-3541	116	33	trustworthy	trustworthy	ADJ
fsr-3541	116	34	,	,	PUNCT
fsr-3541	116	35	expressed	express	VERB
fsr-3541	116	36	no	no	DET
fsr-3541	116	37	opinion	opinion	NOUN
fsr-3541	116	38	about	about	ADP
fsr-3541	116	39	whether	whether	SCONJ
fsr-3541	116	40	financial	financial	ADJ
fsr-3541	116	41	institutions	institution	NOUN
fsr-3541	116	42	are	be	AUX
fsr-3541	116	43	trustworthy	trustworthy	ADJ
fsr-3541	116	44	,	,	PUNCT
fsr-3541	116	45	or	or	CCONJ
fsr-3541	116	46	did	do	AUX
fsr-3541	116	47	not	not	PART
fsr-3541	116	48	provide	provide	VERB
fsr-3541	116	49	a	a	DET
fsr-3541	116	50	reason	reason	NOUN
fsr-3541	116	51	why	why	SCONJ
fsr-3541	116	52	they	they	PRON
fsr-3541	116	53	believe	believe	VERB
fsr-3541	116	54	financial	financial	ADJ
fsr-3541	116	55	institutions	institution	NOUN
fsr-3541	116	56	are	be	AUX
fsr-3541	116	57	not	not	PART
fsr-3541	116	58	trustworthy	trustworthy	ADJ
fsr-3541	116	59	.	.	PUNCT
fsr-3541	117	1	the	the	DET
fsr-3541	117	2	remaining	remain	VERB
fsr-3541	117	3	416	416	NUM
fsr-3541	117	4	respondents	respondent	NOUN
fsr-3541	117	5	,	,	PUNCT
fsr-3541	117	6	the	the	DET
fsr-3541	117	7	total	total	NOUN
fsr-3541	117	8	included	include	VERB
fsr-3541	117	9	in	in	ADP
fsr-3541	117	10	the	the	DET
fsr-3541	117	11	thematic	thematic	ADJ
fsr-3541	117	12	analysis	analysis	NOUN
fsr-3541	117	13	,	,	PUNCT
fsr-3541	117	14	all	all	PRON
fsr-3541	117	15	expressed	express	VERB
fsr-3541	117	16	that	that	SCONJ
fsr-3541	117	17	financial	financial	ADJ
fsr-3541	117	18	institutions	institution	NOUN
fsr-3541	117	19	are	be	AUX
fsr-3541	117	20	not	not	PART
fsr-3541	117	21	trustworthy	trustworthy	ADJ
fsr-3541	117	22	and	and	CCONJ
fsr-3541	117	23	provided	provide	VERB
fsr-3541	117	24	a	a	DET
fsr-3541	117	25	response	response	NOUN
fsr-3541	117	26	to	to	ADP
fsr-3541	117	27	the	the	DET
fsr-3541	117	28	open	open	ADV
fsr-3541	117	29	-	-	PUNCT
fsr-3541	117	30	ended	end	VERB
fsr-3541	117	31	question	question	NOUN
fsr-3541	117	32	.	.	PUNCT
fsr-3541	118	1	of	of	ADP
fsr-3541	118	2	the	the	DET
fsr-3541	118	3	416	416	NUM
fsr-3541	118	4	respondents	respondent	NOUN
fsr-3541	118	5	included	include	VERB
fsr-3541	118	6	in	in	ADP
fsr-3541	118	7	the	the	DET
fsr-3541	118	8	thematic	thematic	ADJ
fsr-3541	118	9	analysis	analysis	NOUN
fsr-3541	118	10	,	,	PUNCT
fsr-3541	118	11	there	there	PRON
fsr-3541	118	12	were	be	VERB
fsr-3541	118	13	56.3	56.3	NUM
fsr-3541	118	14	%	%	NOUN
fsr-3541	118	15	males	male	NOUN
fsr-3541	118	16	,	,	PUNCT
fsr-3541	118	17	40.1	40.1	NUM
fsr-3541	118	18	%	%	NOUN
fsr-3541	118	19	females	female	NOUN
fsr-3541	118	20	,	,	PUNCT
fsr-3541	118	21	3.6	3.6	NUM
fsr-3541	118	22	%	%	NOUN
fsr-3541	118	23	gender	gender	NOUN
fsr-3541	118	24	diverse	diverse	ADJ
fsr-3541	118	25	,	,	PUNCT
fsr-3541	118	26	47.6	47.6	NUM
fsr-3541	118	27	%	%	NOUN
fsr-3541	118	28	below	below	ADP
fsr-3541	118	29	age	age	NOUN
fsr-3541	118	30	35	35	NUM
fsr-3541	118	31	,	,	PUNCT
fsr-3541	118	32	and	and	CCONJ
fsr-3541	118	33	52.4	52.4	NUM
fsr-3541	118	34	%	%	NOUN
fsr-3541	118	35	above	above	ADP
fsr-3541	118	36	age	age	NOUN
fsr-3541	118	37	35	35	NUM
fsr-3541	118	38	.	.	PUNCT
fsr-3541	119	1	3.3	3.3	NUM
fsr-3541	119	2	.	.	PUNCT
fsr-3541	120	1	variables	variable	VERB
fsr-3541	120	2	the	the	DET
fsr-3541	120	3	analysis	analysis	NOUN
fsr-3541	120	4	was	be	AUX
fsr-3541	120	5	based	base	VERB
fsr-3541	120	6	primarily	primarily	ADV
fsr-3541	120	7	on	on	ADP
fsr-3541	120	8	two	two	NUM
fsr-3541	120	9	survey	survey	NOUN
fsr-3541	120	10	items	item	NOUN
fsr-3541	120	11	.	.	PUNCT
fsr-3541	121	1	the	the	DET
fsr-3541	121	2	first	first	ADJ
fsr-3541	121	3	item	item	NOUN
fsr-3541	121	4	was	be	AUX
fsr-3541	121	5	a	a	DET
fsr-3541	121	6	prerequisite	prerequisite	NOUN
fsr-3541	121	7	to	to	ADP
fsr-3541	121	8	the	the	DET
fsr-3541	121	9	second	second	ADJ
fsr-3541	121	10	and	and	CCONJ
fsr-3541	121	11	asked	ask	VERB
fsr-3541	121	12	respondents	respondent	NOUN
fsr-3541	121	13	to	to	PART
fsr-3541	121	14	indicate	indicate	VERB
fsr-3541	121	15	,	,	PUNCT
fsr-3541	121	16	using	use	VERB
fsr-3541	121	17	a	a	DET
fsr-3541	121	18	5	5	NUM
fsr-3541	121	19	-	-	PUNCT
fsr-3541	121	20	point	point	NOUN
fsr-3541	121	21	likert	likert	ADJ
fsr-3541	121	22	scale	scale	NOUN
fsr-3541	121	23	,	,	PUNCT
fsr-3541	121	24	the	the	DET
fsr-3541	121	25	extent	extent	NOUN
fsr-3541	121	26	to	to	PART
fsr-3541	121	27	which	which	PRON
fsr-3541	121	28	they	they	PRON
fsr-3541	121	29	agree	agree	VERB
fsr-3541	121	30	or	or	CCONJ
fsr-3541	121	31	disagree	disagree	VERB
fsr-3541	121	32	with	with	ADP
fsr-3541	121	33	the	the	DET
fsr-3541	121	34	following	follow	VERB
fsr-3541	121	35	statement	statement	NOUN
fsr-3541	121	36	:	:	PUNCT
fsr-3541	121	37	“	"	PUNCT
fsr-3541	121	38	for	for	ADP
fsr-3541	121	39	the	the	DET
fsr-3541	121	40	most	most	ADJ
fsr-3541	121	41	part	part	NOUN
fsr-3541	121	42	,	,	PUNCT
fsr-3541	121	43	financial	financial	ADJ
fsr-3541	121	44	institutions	institution	NOUN
fsr-3541	121	45	are	be	AUX
fsr-3541	121	46	trustworthy	trustworthy	ADJ
fsr-3541	121	47	.	.	PUNCT
fsr-3541	121	48	”	"	PUNCT
fsr-3541	122	1	possible	possible	ADJ
fsr-3541	122	2	responses	response	NOUN
fsr-3541	122	3	ranged	range	VERB
fsr-3541	122	4	from	from	ADP
fsr-3541	122	5	1	1	NUM
fsr-3541	122	6	¼	¼	NOUN
fsr-3541	122	7	strongly	strongly	ADV
fsr-3541	122	8	disagree	disagree	VERB
fsr-3541	122	9	to	to	ADP
fsr-3541	122	10	5	5	NUM
fsr-3541	122	11	¼	¼	NOUN
fsr-3541	122	12	strongly	strongly	ADV
fsr-3541	122	13	agree	agree	VERB
fsr-3541	122	14	.	.	PUNCT
fsr-3541	123	1	participants	participant	NOUN
fsr-3541	123	2	who	who	PRON
fsr-3541	123	3	expressed	express	VERB
fsr-3541	123	4	in	in	ADP
fsr-3541	123	5	the	the	DET
fsr-3541	123	6	first	first	ADJ
fsr-3541	123	7	item	item	NOUN
fsr-3541	123	8	that	that	PRON
fsr-3541	123	9	financial	financial	ADJ
fsr-3541	123	10	institutions	institution	NOUN
fsr-3541	123	11	were	be	AUX
fsr-3541	123	12	not	not	PART
fsr-3541	123	13	trustworthy	trustworthy	ADJ
fsr-3541	123	14	would	would	AUX
fsr-3541	123	15	then	then	ADV
fsr-3541	123	16	respond	respond	VERB
fsr-3541	123	17	to	to	ADP
fsr-3541	123	18	the	the	DET
fsr-3541	123	19	second	second	ADJ
fsr-3541	123	20	item	item	NOUN
fsr-3541	123	21	which	which	PRON
fsr-3541	123	22	asked	ask	VERB
fsr-3541	123	23	for	for	ADP
fsr-3541	123	24	a	a	DET
fsr-3541	123	25	written	write	VERB
fsr-3541	123	26	response	response	NOUN
fsr-3541	123	27	to	to	ADP
fsr-3541	123	28	the	the	DET
fsr-3541	123	29	open	open	ADV
fsr-3541	123	30	-	-	PUNCT
fsr-3541	123	31	ended	end	VERB
fsr-3541	123	32	question	question	NOUN
fsr-3541	123	33	,	,	PUNCT
fsr-3541	123	34	“	"	PUNCT
fsr-3541	123	35	if	if	SCONJ
fsr-3541	123	36	you	you	PRON
fsr-3541	123	37	do	do	AUX
fsr-3541	123	38	not	not	PART
fsr-3541	123	39	agree	agree	VERB
fsr-3541	123	40	that	that	SCONJ
fsr-3541	123	41	the	the	DET
fsr-3541	123	42	financial	financial	ADJ
fsr-3541	123	43	institutions	institution	NOUN
fsr-3541	123	44	are	be	AUX
fsr-3541	123	45	trustworthy	trustworthy	ADJ
fsr-3541	123	46	for	for	ADP
fsr-3541	123	47	the	the	DET
fsr-3541	123	48	most	most	ADJ
fsr-3541	123	49	part	part	NOUN
fsr-3541	123	50	,	,	PUNCT
fsr-3541	123	51	could	could	AUX
fsr-3541	123	52	you	you	PRON
fsr-3541	123	53	please	please	INTJ
fsr-3541	123	54	provide	provide	VERB
fsr-3541	123	55	reasons	reason	NOUN
fsr-3541	123	56	for	for	ADP
fsr-3541	123	57	not	not	PART
fsr-3541	123	58	trusting	trust	VERB
fsr-3541	123	59	?	?	PUNCT
fsr-3541	123	60	”	"	PUNCT
fsr-3541	123	61	survey	survey	NOUN
fsr-3541	123	62	questions	question	NOUN
fsr-3541	123	63	regarding	regard	VERB
fsr-3541	123	64	age	age	NOUN
fsr-3541	123	65	,	,	PUNCT
fsr-3541	123	66	gender	gender	NOUN
fsr-3541	123	67	,	,	PUNCT
fsr-3541	123	68	and	and	CCONJ
fsr-3541	123	69	financial	financial	ADJ
fsr-3541	123	70	account	account	NOUN
fsr-3541	123	71	ownership	ownership	NOUN
fsr-3541	123	72	were	be	AUX
fsr-3541	123	73	used	use	VERB
fsr-3541	123	74	as	as	ADP
fsr-3541	123	75	descriptive	descriptive	ADJ
fsr-3541	123	76	variables	variable	NOUN
fsr-3541	123	77	to	to	PART
fsr-3541	123	78	compare	compare	VERB
fsr-3541	123	79	the	the	DET
fsr-3541	123	80	sample	sample	NOUN
fsr-3541	123	81	.	.	PUNCT
fsr-3541	124	1	3.4	3.4	NUM
fsr-3541	124	2	.	.	PUNCT
fsr-3541	124	3	analysis	analysis	NOUN
fsr-3541	124	4	this	this	DET
fsr-3541	124	5	study	study	NOUN
fsr-3541	124	6	uses	use	VERB
fsr-3541	124	7	descriptive	descriptive	ADJ
fsr-3541	124	8	and	and	CCONJ
fsr-3541	124	9	content	content	VERB
fsr-3541	124	10	analysis	analysis	NOUN
fsr-3541	124	11	to	to	PART
fsr-3541	124	12	gain	gain	VERB
fsr-3541	124	13	an	an	DET
fsr-3541	124	14	understanding	understanding	NOUN
fsr-3541	124	15	of	of	ADP
fsr-3541	124	16	reasons	reason	NOUN
fsr-3541	124	17	why	why	SCONJ
fsr-3541	124	18	consumers	consumer	NOUN
fsr-3541	124	19	do	do	AUX
fsr-3541	124	20	not	not	PART
fsr-3541	124	21	find	find	VERB
fsr-3541	124	22	financial	financial	ADJ
fsr-3541	124	23	institutions	institution	NOUN
fsr-3541	124	24	trustworthy	trustworthy	ADJ
fsr-3541	124	25	.	.	PUNCT
fsr-3541	125	1	this	this	DET
fsr-3541	125	2	method	method	NOUN
fsr-3541	125	3	has	have	AUX
fsr-3541	125	4	gained	gain	VERB
fsr-3541	125	5	popularity	popularity	NOUN
fsr-3541	125	6	216	216	NUM
fsr-3541	125	7	i.	i.	PROPN
fsr-3541	125	8	chawla	chawla	PROPN
fsr-3541	125	9	et	et	PROPN
fsr-3541	125	10	al	al	PROPN
fsr-3541	125	11	.	.	PUNCT
fsr-3541	125	12	/	/	SYM
fsr-3541	125	13	financial	financial	ADJ
fsr-3541	125	14	services	service	NOUN
fsr-3541	125	15	review	review	VERB
fsr-3541	125	16	31	31	NUM
fsr-3541	125	17	(	(	PUNCT
fsr-3541	125	18	2023	2023	NUM
fsr-3541	125	19	)	)	PUNCT
fsr-3541	125	20	211–228	211–228	NUM
fsr-3541	125	21	rapidly	rapidly	ADV
fsr-3541	125	22	,	,	PUNCT
fsr-3541	125	23	partly	partly	ADV
fsr-3541	125	24	because	because	SCONJ
fsr-3541	125	25	of	of	ADP
fsr-3541	125	26	the	the	DET
fsr-3541	125	27	increased	increase	VERB
fsr-3541	125	28	use	use	NOUN
fsr-3541	125	29	of	of	ADP
fsr-3541	125	30	open	open	ADJ
fsr-3541	125	31	-	-	PUNCT
fsr-3541	125	32	ended	end	VERB
fsr-3541	125	33	survey	survey	NOUN
fsr-3541	125	34	questions	question	NOUN
fsr-3541	125	35	.	.	PUNCT
fsr-3541	126	1	it	it	PRON
fsr-3541	126	2	provides	provide	VERB
fsr-3541	126	3	an	an	DET
fsr-3541	126	4	overview	overview	NOUN
fsr-3541	126	5	of	of	ADP
fsr-3541	126	6	the	the	DET
fsr-3541	126	7	sentiments	sentiment	NOUN
fsr-3541	126	8	people	people	NOUN
fsr-3541	126	9	hold	hold	VERB
fsr-3541	126	10	,	,	PUNCT
fsr-3541	126	11	while	while	SCONJ
fsr-3541	126	12	also	also	ADV
fsr-3541	126	13	being	be	AUX
fsr-3541	126	14	more	more	ADV
fsr-3541	126	15	objective	objective	ADJ
fsr-3541	126	16	as	as	SCONJ
fsr-3541	126	17	it	it	PRON
fsr-3541	126	18	relies	rely	VERB
fsr-3541	126	19	on	on	ADP
fsr-3541	126	20	categorizing	categorize	VERB
fsr-3541	126	21	concrete	concrete	ADJ
fsr-3541	126	22	terms	term	NOUN
fsr-3541	126	23	and	and	CCONJ
fsr-3541	126	24	content	content	NOUN
fsr-3541	126	25	(	(	PUNCT
fsr-3541	126	26	neuendorf	neuendorf	PROPN
fsr-3541	126	27	,	,	PUNCT
fsr-3541	126	28	2017	2017	NUM
fsr-3541	126	29	)	)	PUNCT
fsr-3541	126	30	.	.	PUNCT
fsr-3541	127	1	the	the	DET
fsr-3541	127	2	study	study	NOUN
fsr-3541	127	3	first	first	ADV
fsr-3541	127	4	uses	use	VERB
fsr-3541	127	5	descriptive	descriptive	ADJ
fsr-3541	127	6	statistics	statistic	NOUN
fsr-3541	127	7	to	to	PART
fsr-3541	127	8	identify	identify	VERB
fsr-3541	127	9	the	the	DET
fsr-3541	127	10	proportion	proportion	NOUN
fsr-3541	127	11	of	of	ADP
fsr-3541	127	12	respondents	respondent	NOUN
fsr-3541	127	13	,	,	PUNCT
fsr-3541	127	14	by	by	ADP
fsr-3541	127	15	age	age	NOUN
fsr-3541	127	16	and	and	CCONJ
fsr-3541	127	17	gender	gender	NOUN
fsr-3541	127	18	,	,	PUNCT
fsr-3541	127	19	who	who	PRON
fsr-3541	127	20	perceive	perceive	VERB
fsr-3541	127	21	financial	financial	ADJ
fsr-3541	127	22	institutions	institution	NOUN
fsr-3541	127	23	as	as	ADP
fsr-3541	127	24	untrustworthy	untrustworthy	ADJ
fsr-3541	127	25	.	.	PUNCT
fsr-3541	128	1	next	next	ADJ
fsr-3541	128	2	,	,	PUNCT
fsr-3541	128	3	respondents	respondent	NOUN
fsr-3541	128	4	’	'	PUNCT
fsr-3541	128	5	reasons	reason	NOUN
fsr-3541	128	6	for	for	ADP
fsr-3541	128	7	not	not	PART
fsr-3541	128	8	trusting	trust	VERB
fsr-3541	128	9	financial	financial	ADJ
fsr-3541	128	10	institutions	institution	NOUN
fsr-3541	128	11	are	be	AUX
fsr-3541	128	12	analyzed	analyze	VERB
fsr-3541	128	13	.	.	PUNCT
fsr-3541	129	1	the	the	DET
fsr-3541	129	2	content	content	NOUN
fsr-3541	129	3	analysis	analysis	NOUN
fsr-3541	129	4	follows	follow	VERB
fsr-3541	129	5	protocols	protocol	NOUN
fsr-3541	129	6	developed	develop	VERB
fsr-3541	129	7	by	by	ADP
fsr-3541	129	8	braun	braun	NOUN
fsr-3541	129	9	and	and	CCONJ
fsr-3541	129	10	clarke	clarke	PROPN
fsr-3541	129	11	(	(	PUNCT
fsr-3541	129	12	2006	2006	NUM
fsr-3541	129	13	):	):	PUNCT
fsr-3541	129	14	(	(	PUNCT
fsr-3541	129	15	1	1	X
fsr-3541	129	16	)	)	PUNCT
fsr-3541	129	17	getting	get	VERB
fsr-3541	129	18	familiar	familiar	ADJ
fsr-3541	129	19	with	with	ADP
fsr-3541	129	20	the	the	DET
fsr-3541	129	21	data	datum	NOUN
fsr-3541	129	22	,	,	PUNCT
fsr-3541	129	23	(	(	PUNCT
fsr-3541	129	24	2	2	X
fsr-3541	129	25	)	)	PUNCT
fsr-3541	129	26	generating	generate	VERB
fsr-3541	129	27	initial	initial	ADJ
fsr-3541	129	28	codes	code	NOUN
fsr-3541	129	29	,	,	PUNCT
fsr-3541	129	30	(	(	PUNCT
fsr-3541	129	31	3	3	X
fsr-3541	129	32	)	)	PUNCT
fsr-3541	129	33	searching	search	VERB
fsr-3541	129	34	for	for	ADP
fsr-3541	129	35	themes	theme	NOUN
fsr-3541	129	36	,	,	PUNCT
fsr-3541	129	37	(	(	PUNCT
fsr-3541	129	38	4	4	X
fsr-3541	129	39	)	)	PUNCT
fsr-3541	129	40	reviewing	review	VERB
fsr-3541	129	41	themes	theme	NOUN
fsr-3541	129	42	,	,	PUNCT
fsr-3541	129	43	(	(	PUNCT
fsr-3541	129	44	5	5	X
fsr-3541	129	45	)	)	PUNCT
fsr-3541	129	46	defining	define	VERB
fsr-3541	129	47	and	and	CCONJ
fsr-3541	129	48	naming	name	VERB
fsr-3541	129	49	themes	theme	NOUN
fsr-3541	129	50	,	,	PUNCT
fsr-3541	129	51	and	and	CCONJ
fsr-3541	129	52	(	(	PUNCT
fsr-3541	129	53	6	6	X
fsr-3541	129	54	)	)	PUNCT
fsr-3541	129	55	producing	produce	VERB
fsr-3541	129	56	the	the	DET
fsr-3541	129	57	report	report	NOUN
fsr-3541	129	58	(	(	PUNCT
fsr-3541	129	59	p.	p.	NOUN
fsr-3541	129	60	87	87	NUM
fsr-3541	129	61	)	)	PUNCT
fsr-3541	129	62	.	.	PUNCT
fsr-3541	130	1	first	first	ADV
fsr-3541	130	2	,	,	PUNCT
fsr-3541	130	3	to	to	PART
fsr-3541	130	4	derive	derive	VERB
fsr-3541	130	5	our	our	PRON
fsr-3541	130	6	sample	sample	NOUN
fsr-3541	130	7	and	and	CCONJ
fsr-3541	130	8	begin	begin	VERB
fsr-3541	130	9	the	the	DET
fsr-3541	130	10	familiarization	familiarization	NOUN
fsr-3541	130	11	process	process	NOUN
fsr-3541	130	12	,	,	PUNCT
fsr-3541	130	13	we	we	PRON
fsr-3541	130	14	omit	omit	VERB
fsr-3541	130	15	respondents	respondent	NOUN
fsr-3541	130	16	who	who	PRON
fsr-3541	130	17	skipped	skip	VERB
fsr-3541	130	18	the	the	DET
fsr-3541	130	19	question	question	NOUN
fsr-3541	130	20	or	or	CCONJ
fsr-3541	130	21	provided	provide	VERB
fsr-3541	130	22	responses	response	NOUN
fsr-3541	130	23	not	not	PART
fsr-3541	130	24	related	relate	VERB
fsr-3541	130	25	to	to	ADP
fsr-3541	130	26	the	the	DET
fsr-3541	130	27	question	question	NOUN
fsr-3541	130	28	.	.	PUNCT
fsr-3541	131	1	the	the	DET
fsr-3541	131	2	sample	sample	NOUN
fsr-3541	131	3	is	be	AUX
fsr-3541	131	4	then	then	ADV
fsr-3541	131	5	grouped	group	VERB
fsr-3541	131	6	into	into	ADP
fsr-3541	131	7	six	six	NUM
fsr-3541	131	8	categories	category	NOUN
fsr-3541	131	9	by	by	ADP
fsr-3541	131	10	intersections	intersection	NOUN
fsr-3541	131	11	of	of	ADP
fsr-3541	131	12	age	age	NOUN
fsr-3541	131	13	and	and	CCONJ
fsr-3541	131	14	gender	gender	NOUN
fsr-3541	131	15	.	.	PUNCT
fsr-3541	132	1	the	the	DET
fsr-3541	132	2	six	six	NUM
fsr-3541	132	3	categories	category	NOUN
fsr-3541	132	4	are	be	AUX
fsr-3541	132	5	:	:	PUNCT
fsr-3541	132	6	35	35	NUM
fsr-3541	132	7	and	and	CCONJ
fsr-3541	132	8	under	under	ADP
fsr-3541	132	9	men	man	NOUN
fsr-3541	132	10	,	,	PUNCT
fsr-3541	132	11	35	35	NUM
fsr-3541	132	12	and	and	CCONJ
fsr-3541	132	13	under	under	ADP
fsr-3541	132	14	women	woman	NOUN
fsr-3541	132	15	,	,	PUNCT
fsr-3541	132	16	35	35	NUM
fsr-3541	132	17	and	and	CCONJ
fsr-3541	132	18	under	under	ADP
fsr-3541	132	19	gender	gender	NOUN
fsr-3541	132	20	diverse	diverse	ADJ
fsr-3541	132	21	,	,	PUNCT
fsr-3541	132	22	35	35	NUM
fsr-3541	132	23	and	and	CCONJ
fsr-3541	132	24	over	over	ADP
fsr-3541	132	25	men	man	NOUN
fsr-3541	132	26	,	,	PUNCT
fsr-3541	132	27	35	35	NUM
fsr-3541	132	28	and	and	CCONJ
fsr-3541	132	29	over	over	ADP
fsr-3541	132	30	women	woman	NOUN
fsr-3541	132	31	,	,	PUNCT
fsr-3541	132	32	and	and	CCONJ
fsr-3541	132	33	35	35	NUM
fsr-3541	132	34	and	and	CCONJ
fsr-3541	132	35	over	over	ADP
fsr-3541	132	36	gender	gender	NOUN
fsr-3541	132	37	diverse	diverse	ADJ
fsr-3541	132	38	.	.	PUNCT
fsr-3541	133	1	to	to	PART
fsr-3541	133	2	help	help	VERB
fsr-3541	133	3	ensure	ensure	VERB
fsr-3541	133	4	integrity	integrity	NOUN
fsr-3541	133	5	,	,	PUNCT
fsr-3541	133	6	the	the	DET
fsr-3541	133	7	researchers	researcher	NOUN
fsr-3541	133	8	independently	independently	ADV
fsr-3541	133	9	identify	identify	VERB
fsr-3541	133	10	the	the	DET
fsr-3541	133	11	data	datum	NOUN
fsr-3541	133	12	to	to	PART
fsr-3541	133	13	create	create	VERB
fsr-3541	133	14	an	an	DET
fsr-3541	133	15	analytic	analytic	ADJ
fsr-3541	133	16	triangulation	triangulation	NOUN
fsr-3541	133	17	process	process	NOUN
fsr-3541	133	18	(	(	PUNCT
fsr-3541	133	19	pieters	pieter	NOUN
fsr-3541	133	20	&	&	CCONJ
fsr-3541	133	21	dornig	dornig	NOUN
fsr-3541	133	22	,	,	PUNCT
fsr-3541	133	23	2013	2013	NUM
fsr-3541	133	24	)	)	PUNCT
fsr-3541	133	25	.	.	PUNCT
fsr-3541	134	1	our	our	PRON
fsr-3541	134	2	team	team	NOUN
fsr-3541	134	3	comprised	comprise	VERB
fsr-3541	134	4	four	four	NUM
fsr-3541	134	5	primary	primary	ADJ
fsr-3541	134	6	researchers	researcher	NOUN
fsr-3541	134	7	.	.	PUNCT
fsr-3541	135	1	each	each	PRON
fsr-3541	135	2	of	of	ADP
fsr-3541	135	3	whom	whom	PRON
fsr-3541	135	4	was	be	AUX
fsr-3541	135	5	involved	involve	VERB
fsr-3541	135	6	in	in	ADP
fsr-3541	135	7	analyzing	analyze	VERB
fsr-3541	135	8	the	the	DET
fsr-3541	135	9	data	datum	NOUN
fsr-3541	135	10	into	into	ADP
fsr-3541	135	11	designated	designate	VERB
fsr-3541	135	12	codes	code	NOUN
fsr-3541	135	13	.	.	PUNCT
fsr-3541	136	1	this	this	DET
fsr-3541	136	2	process	process	NOUN
fsr-3541	136	3	resulted	result	VERB
fsr-3541	136	4	in	in	ADP
fsr-3541	136	5	line	line	NOUN
fsr-3541	136	6	-	-	PUNCT
fsr-3541	136	7	by	by	ADP
fsr-3541	136	8	-	-	PUNCT
fsr-3541	136	9	line	line	NOUN
fsr-3541	136	10	coding	code	VERB
fsr-3541	136	11	twice	twice	ADV
fsr-3541	136	12	,	,	PUNCT
fsr-3541	136	13	the	the	DET
fsr-3541	136	14	initial	initial	ADJ
fsr-3541	136	15	coding	coding	NOUN
fsr-3541	136	16	and	and	CCONJ
fsr-3541	136	17	verification	verification	NOUN
fsr-3541	136	18	,	,	PUNCT
fsr-3541	136	19	to	to	PART
fsr-3541	136	20	encourage	encourage	VERB
fsr-3541	136	21	saturation	saturation	NOUN
fsr-3541	136	22	of	of	ADP
fsr-3541	136	23	potential	potential	ADJ
fsr-3541	136	24	codes	code	NOUN
fsr-3541	136	25	and	and	CCONJ
fsr-3541	136	26	ensure	ensure	VERB
fsr-3541	136	27	triangulation	triangulation	NOUN
fsr-3541	136	28	.	.	PUNCT
fsr-3541	137	1	the	the	DET
fsr-3541	137	2	investigator	investigator	NOUN
fsr-3541	137	3	triangulation	triangulation	NOUN
fsr-3541	137	4	technique	technique	NOUN
fsr-3541	137	5	was	be	AUX
fsr-3541	137	6	utilized	utilize	VERB
fsr-3541	137	7	that	that	SCONJ
fsr-3541	137	8	required	require	VERB
fsr-3541	137	9	researchers	researcher	NOUN
fsr-3541	137	10	to	to	AUX
fsr-3541	137	11	each	each	DET
fsr-3541	137	12	conduct	conduct	VERB
fsr-3541	137	13	separate	separate	ADJ
fsr-3541	137	14	analyses	analysis	NOUN
fsr-3541	137	15	of	of	ADP
fsr-3541	137	16	the	the	DET
fsr-3541	137	17	data	datum	NOUN
fsr-3541	137	18	before	before	SCONJ
fsr-3541	137	19	their	their	PRON
fsr-3541	137	20	interpretations	interpretation	NOUN
fsr-3541	137	21	were	be	AUX
fsr-3541	137	22	compared	compare	VERB
fsr-3541	137	23	and	and	CCONJ
fsr-3541	137	24	reconciled	reconcile	VERB
fsr-3541	137	25	(	(	PUNCT
fsr-3541	137	26	denzin	denzin	NOUN
fsr-3541	137	27	,	,	PUNCT
fsr-3541	137	28	1978	1978	NUM
fsr-3541	137	29	)	)	PUNCT
fsr-3541	137	30	.	.	PUNCT
fsr-3541	138	1	the	the	DET
fsr-3541	138	2	authors	author	NOUN
fsr-3541	138	3	met	meet	VERB
fsr-3541	138	4	on	on	ADP
fsr-3541	138	5	a	a	DET
fsr-3541	138	6	regular	regular	ADJ
fsr-3541	138	7	,	,	PUNCT
fsr-3541	138	8	periodic	periodic	ADJ
fsr-3541	138	9	basis	basis	NOUN
fsr-3541	138	10	to	to	PART
fsr-3541	138	11	consider	consider	VERB
fsr-3541	138	12	,	,	PUNCT
fsr-3541	138	13	discuss	discuss	VERB
fsr-3541	138	14	,	,	PUNCT
fsr-3541	138	15	and	and	CCONJ
fsr-3541	138	16	integrate	integrate	VERB
fsr-3541	138	17	various	various	ADJ
fsr-3541	138	18	interpretations	interpretation	NOUN
fsr-3541	138	19	of	of	ADP
fsr-3541	138	20	the	the	DET
fsr-3541	138	21	data	datum	NOUN
fsr-3541	138	22	into	into	ADP
fsr-3541	138	23	an	an	DET
fsr-3541	138	24	emerging	emerge	VERB
fsr-3541	138	25	coding	code	VERB
fsr-3541	138	26	scheme	scheme	NOUN
fsr-3541	138	27	(	(	PUNCT
fsr-3541	138	28	patton	patton	PROPN
fsr-3541	138	29	,	,	PUNCT
fsr-3541	138	30	2002	2002	NUM
fsr-3541	138	31	)	)	PUNCT
fsr-3541	138	32	.	.	PUNCT
fsr-3541	139	1	the	the	DET
fsr-3541	139	2	initial	initial	ADJ
fsr-3541	139	3	analysis	analysis	NOUN
fsr-3541	139	4	generated	generate	VERB
fsr-3541	139	5	14	14	NUM
fsr-3541	139	6	codes	code	NOUN
fsr-3541	139	7	.	.	PUNCT
fsr-3541	140	1	these	these	DET
fsr-3541	140	2	codes	code	NOUN
fsr-3541	140	3	were	be	AUX
fsr-3541	140	4	then	then	ADV
fsr-3541	140	5	combined	combine	VERB
fsr-3541	140	6	and	and	CCONJ
fsr-3541	140	7	consolidated	consolidate	VERB
fsr-3541	140	8	into	into	ADP
fsr-3541	140	9	the	the	DET
fsr-3541	140	10	three	three	NUM
fsr-3541	140	11	themes	theme	NOUN
fsr-3541	140	12	and	and	CCONJ
fsr-3541	140	13	15	15	NUM
fsr-3541	140	14	subthemes	subtheme	NOUN
fsr-3541	140	15	(	(	PUNCT
fsr-3541	140	16	e.g.	e.g.	ADV
fsr-3541	140	17	,	,	PUNCT
fsr-3541	140	18	misrepresentation	misrepresentation	NOUN
fsr-3541	140	19	,	,	PUNCT
fsr-3541	140	20	greed	greed	NOUN
fsr-3541	140	21	/	/	SYM
fsr-3541	140	22	profit	profit	NOUN
fsr-3541	140	23	-	-	PUNCT
fsr-3541	140	24	seeking	seeking	NOUN
fsr-3541	140	25	)	)	PUNCT
fsr-3541	140	26	.	.	PUNCT
fsr-3541	141	1	once	once	SCONJ
fsr-3541	141	2	initial	initial	ADJ
fsr-3541	141	3	codes	code	NOUN
fsr-3541	141	4	were	be	AUX
fsr-3541	141	5	developed	develop	VERB
fsr-3541	141	6	,	,	PUNCT
fsr-3541	141	7	the	the	DET
fsr-3541	141	8	research	research	NOUN
fsr-3541	141	9	team	team	NOUN
fsr-3541	141	10	organized	organize	VERB
fsr-3541	141	11	these	these	DET
fsr-3541	141	12	codes	code	NOUN
fsr-3541	141	13	into	into	ADP
fsr-3541	141	14	larger	large	ADJ
fsr-3541	141	15	themes	theme	NOUN
fsr-3541	141	16	that	that	PRON
fsr-3541	141	17	could	could	AUX
fsr-3541	141	18	be	be	AUX
fsr-3541	141	19	reasonably	reasonably	ADV
fsr-3541	141	20	expected	expect	VERB
fsr-3541	141	21	to	to	PART
fsr-3541	141	22	provide	provide	VERB
fsr-3541	141	23	insight	insight	NOUN
fsr-3541	141	24	into	into	ADP
fsr-3541	141	25	the	the	DET
fsr-3541	141	26	research	research	NOUN
fsr-3541	141	27	question	question	NOUN
fsr-3541	141	28	.	.	PUNCT
fsr-3541	142	1	in	in	ADP
fsr-3541	142	2	each	each	DET
fsr-3541	142	3	meeting	meeting	NOUN
fsr-3541	142	4	,	,	PUNCT
fsr-3541	142	5	the	the	DET
fsr-3541	142	6	authors	author	NOUN
fsr-3541	142	7	combined	combine	VERB
fsr-3541	142	8	themes	theme	NOUN
fsr-3541	142	9	with	with	ADP
fsr-3541	142	10	related	related	ADJ
fsr-3541	142	11	content	content	NOUN
fsr-3541	142	12	to	to	PART
fsr-3541	142	13	strengthen	strengthen	VERB
fsr-3541	142	14	each	each	DET
fsr-3541	142	15	theme	theme	NOUN
fsr-3541	142	16	and	and	CCONJ
fsr-3541	142	17	ensure	ensure	VERB
fsr-3541	142	18	saturation	saturation	NOUN
fsr-3541	142	19	of	of	ADP
fsr-3541	142	20	the	the	DET
fsr-3541	142	21	data	datum	NOUN
fsr-3541	142	22	.	.	PUNCT
fsr-3541	143	1	similarly	similarly	ADV
fsr-3541	143	2	,	,	PUNCT
fsr-3541	143	3	during	during	ADP
fsr-3541	143	4	team	team	NOUN
fsr-3541	143	5	meetings	meeting	NOUN
fsr-3541	143	6	,	,	PUNCT
fsr-3541	143	7	themes	theme	NOUN
fsr-3541	143	8	not	not	PART
fsr-3541	143	9	found	find	VERB
fsr-3541	143	10	in	in	ADP
fsr-3541	143	11	multiple	multiple	ADJ
fsr-3541	143	12	responses	response	NOUN
fsr-3541	143	13	were	be	AUX
fsr-3541	143	14	discussed	discuss	VERB
fsr-3541	143	15	to	to	PART
fsr-3541	143	16	determine	determine	VERB
fsr-3541	143	17	if	if	SCONJ
fsr-3541	143	18	they	they	PRON
fsr-3541	143	19	should	should	AUX
fsr-3541	143	20	be	be	AUX
fsr-3541	143	21	excluded	exclude	VERB
fsr-3541	143	22	from	from	ADP
fsr-3541	143	23	the	the	DET
fsr-3541	143	24	study	study	NOUN
fsr-3541	143	25	.	.	PUNCT
fsr-3541	144	1	the	the	DET
fsr-3541	144	2	final	final	ADJ
fsr-3541	144	3	step	step	NOUN
fsr-3541	144	4	was	be	AUX
fsr-3541	144	5	to	to	PART
fsr-3541	144	6	explore	explore	VERB
fsr-3541	144	7	the	the	DET
fsr-3541	144	8	interconnectedness	interconnectedness	NOUN
fsr-3541	144	9	of	of	ADP
fsr-3541	144	10	the	the	DET
fsr-3541	144	11	themes	theme	NOUN
fsr-3541	144	12	and	and	CCONJ
fsr-3541	144	13	select	select	ADJ
fsr-3541	144	14	quotes	quote	NOUN
fsr-3541	144	15	that	that	PRON
fsr-3541	144	16	exemplified	exemplify	VERB
fsr-3541	144	17	the	the	DET
fsr-3541	144	18	respondents	respondent	NOUN
fsr-3541	144	19	’	’	PART
fsr-3541	144	20	perspectives	perspective	NOUN
fsr-3541	144	21	of	of	ADP
fsr-3541	144	22	why	why	SCONJ
fsr-3541	144	23	they	they	PRON
fsr-3541	144	24	do	do	AUX
fsr-3541	144	25	not	not	PART
fsr-3541	144	26	trust	trust	VERB
fsr-3541	144	27	financial	financial	ADJ
fsr-3541	144	28	institutions	institution	NOUN
fsr-3541	144	29	.	.	PUNCT
fsr-3541	145	1	notable	notable	ADJ
fsr-3541	145	2	quotes	quote	NOUN
fsr-3541	145	3	were	be	AUX
fsr-3541	145	4	extracted	extract	VERB
fsr-3541	145	5	from	from	ADP
fsr-3541	145	6	the	the	DET
fsr-3541	145	7	open	open	ADV
fsr-3541	145	8	-	-	PUNCT
fsr-3541	145	9	ended	end	VERB
fsr-3541	145	10	responses	response	NOUN
fsr-3541	145	11	that	that	PRON
fsr-3541	145	12	demonstrated	demonstrate	VERB
fsr-3541	145	13	each	each	DET
fsr-3541	145	14	code	code	NOUN
fsr-3541	145	15	and	and	CCONJ
fsr-3541	145	16	used	use	VERB
fsr-3541	145	17	in	in	ADP
fsr-3541	145	18	the	the	DET
fsr-3541	145	19	discussion	discussion	NOUN
fsr-3541	145	20	section	section	NOUN
fsr-3541	145	21	that	that	PRON
fsr-3541	145	22	follows	follow	VERB
fsr-3541	145	23	.	.	PUNCT
fsr-3541	146	1	validity	validity	NOUN
fsr-3541	146	2	and	and	CCONJ
fsr-3541	146	3	reliability	reliability	NOUN
fsr-3541	146	4	were	be	AUX
fsr-3541	146	5	emphasized	emphasize	VERB
fsr-3541	146	6	and	and	CCONJ
fsr-3541	146	7	prioritized	prioritize	VERB
fsr-3541	146	8	throughout	throughout	ADP
fsr-3541	146	9	the	the	DET
fsr-3541	146	10	research	research	NOUN
fsr-3541	146	11	process	process	NOUN
fsr-3541	146	12	.	.	PUNCT
fsr-3541	147	1	the	the	DET
fsr-3541	147	2	authors	author	NOUN
fsr-3541	147	3	meticulously	meticulously	ADV
fsr-3541	147	4	ensured	ensure	VERB
fsr-3541	147	5	that	that	SCONJ
fsr-3541	147	6	all	all	DET
fsr-3541	147	7	procedures	procedure	NOUN
fsr-3541	147	8	adhered	adhere	VERB
fsr-3541	147	9	to	to	ADP
fsr-3541	147	10	widely	widely	ADV
fsr-3541	147	11	accepted	accept	VERB
fsr-3541	147	12	research	research	NOUN
fsr-3541	147	13	methods	method	NOUN
fsr-3541	147	14	(	(	PUNCT
fsr-3541	147	15	kirk	kirk	PROPN
fsr-3541	147	16	&	&	CCONJ
fsr-3541	147	17	miller	miller	PROPN
fsr-3541	147	18	,	,	PUNCT
fsr-3541	147	19	1986	1986	NUM
fsr-3541	147	20	)	)	PUNCT
fsr-3541	147	21	.	.	PUNCT
fsr-3541	148	1	in	in	ADP
fsr-3541	148	2	particular	particular	ADJ
fsr-3541	148	3	,	,	PUNCT
fsr-3541	148	4	the	the	DET
fsr-3541	148	5	study	study	NOUN
fsr-3541	148	6	strictly	strictly	ADV
fsr-3541	148	7	followed	follow	VERB
fsr-3541	148	8	the	the	DET
fsr-3541	148	9	six	six	NUM
fsr-3541	148	10	steps	step	NOUN
fsr-3541	148	11	of	of	ADP
fsr-3541	148	12	thematic	thematic	ADJ
fsr-3541	148	13	analysis	analysis	NOUN
fsr-3541	148	14	as	as	SCONJ
fsr-3541	148	15	laid	lay	VERB
fsr-3541	148	16	out	out	ADP
fsr-3541	148	17	by	by	ADP
fsr-3541	148	18	braun	braun	NOUN
fsr-3541	148	19	and	and	CCONJ
fsr-3541	148	20	clarke	clarke	PROPN
fsr-3541	148	21	(	(	PUNCT
fsr-3541	148	22	2006	2006	NUM
fsr-3541	148	23	)	)	PUNCT
fsr-3541	148	24	,	,	PUNCT
fsr-3541	148	25	enhancing	enhance	VERB
fsr-3541	148	26	confidence	confidence	NOUN
fsr-3541	148	27	in	in	ADP
fsr-3541	148	28	the	the	DET
fsr-3541	148	29	study	study	NOUN
fsr-3541	148	30	’s	’s	PART
fsr-3541	148	31	outcomes	outcome	NOUN
fsr-3541	148	32	.	.	PUNCT
fsr-3541	149	1	during	during	ADP
fsr-3541	149	2	the	the	DET
fsr-3541	149	3	identification	identification	NOUN
fsr-3541	149	4	and	and	CCONJ
fsr-3541	149	5	discussion	discussion	NOUN
fsr-3541	149	6	of	of	ADP
fsr-3541	149	7	themes	theme	NOUN
fsr-3541	149	8	and	and	CCONJ
fsr-3541	149	9	codes	code	NOUN
fsr-3541	149	10	,	,	PUNCT
fsr-3541	149	11	the	the	DET
fsr-3541	149	12	authors	author	NOUN
fsr-3541	149	13	maintained	maintain	VERB
fsr-3541	149	14	transparency	transparency	NOUN
fsr-3541	149	15	among	among	ADP
fsr-3541	149	16	themselves	themselves	PRON
fsr-3541	149	17	,	,	PUNCT
fsr-3541	149	18	ensuring	ensure	VERB
fsr-3541	149	19	the	the	DET
fsr-3541	149	20	validity	validity	NOUN
fsr-3541	149	21	of	of	ADP
fsr-3541	149	22	the	the	DET
fsr-3541	149	23	findings	finding	NOUN
fsr-3541	149	24	(	(	PUNCT
fsr-3541	149	25	tuval	tuval	NOUN
fsr-3541	149	26	-	-	PUNCT
fsr-3541	149	27	mashiach	mashiach	NOUN
fsr-3541	149	28	,	,	PUNCT
fsr-3541	149	29	2017	2017	NUM
fsr-3541	149	30	)	)	PUNCT
fsr-3541	149	31	.	.	PUNCT
fsr-3541	150	1	the	the	DET
fsr-3541	150	2	research	research	NOUN
fsr-3541	150	3	team	team	NOUN
fsr-3541	150	4	prioritized	prioritize	VERB
fsr-3541	150	5	maintaining	maintain	VERB
fsr-3541	150	6	a	a	DET
fsr-3541	150	7	consistent	consistent	ADJ
fsr-3541	150	8	methodology	methodology	NOUN
fsr-3541	150	9	.	.	PUNCT
fsr-3541	151	1	similar	similar	ADJ
fsr-3541	151	2	guidelines	guideline	NOUN
fsr-3541	151	3	were	be	AUX
fsr-3541	151	4	adhered	adhere	VERB
fsr-3541	151	5	to	to	ADP
fsr-3541	151	6	throughout	throughout	ADP
fsr-3541	151	7	the	the	DET
fsr-3541	151	8	data	datum	NOUN
fsr-3541	151	9	analysis	analysis	NOUN
fsr-3541	151	10	phase	phase	NOUN
fsr-3541	151	11	.	.	PUNCT
fsr-3541	152	1	any	any	DET
fsr-3541	152	2	deviations	deviation	NOUN
fsr-3541	152	3	or	or	CCONJ
fsr-3541	152	4	discrepancies	discrepancy	NOUN
fsr-3541	152	5	were	be	AUX
fsr-3541	152	6	thoroughly	thoroughly	ADV
fsr-3541	152	7	discussed	discuss	VERB
fsr-3541	152	8	,	,	PUNCT
fsr-3541	152	9	which	which	PRON
fsr-3541	152	10	served	serve	VERB
fsr-3541	152	11	to	to	PART
fsr-3541	152	12	enhance	enhance	VERB
fsr-3541	152	13	the	the	DET
fsr-3541	152	14	credibility	credibility	NOUN
fsr-3541	152	15	of	of	ADP
fsr-3541	152	16	our	our	PRON
fsr-3541	152	17	findings	finding	NOUN
fsr-3541	152	18	.	.	PUNCT
fsr-3541	153	1	to	to	PART
fsr-3541	153	2	further	far	ADV
fsr-3541	153	3	ascertain	ascertain	VERB
fsr-3541	153	4	the	the	DET
fsr-3541	153	5	validity	validity	NOUN
fsr-3541	153	6	of	of	ADP
fsr-3541	153	7	the	the	DET
fsr-3541	153	8	outcomes	outcome	NOUN
fsr-3541	153	9	,	,	PUNCT
fsr-3541	153	10	our	our	PRON
fsr-3541	153	11	research	research	NOUN
fsr-3541	153	12	team	team	NOUN
fsr-3541	153	13	,	,	PUNCT
fsr-3541	153	14	comprising	comprise	VERB
fsr-3541	153	15	four	four	NUM
fsr-3541	153	16	members	member	NOUN
fsr-3541	153	17	,	,	PUNCT
fsr-3541	153	18	cross	cros	VERB
fsr-3541	153	19	-	-	VERB
fsr-3541	153	20	checked	check	VERB
fsr-3541	153	21	the	the	DET
fsr-3541	153	22	i.	i.	PROPN
fsr-3541	153	23	chawla	chawla	PROPN
fsr-3541	153	24	et	et	PROPN
fsr-3541	153	25	al	al	PROPN
fsr-3541	153	26	.	.	PUNCT
fsr-3541	153	27	/	/	SYM
fsr-3541	153	28	financial	financial	ADJ
fsr-3541	153	29	services	service	NOUN
fsr-3541	153	30	review	review	VERB
fsr-3541	153	31	31	31	NUM
fsr-3541	153	32	(	(	PUNCT
fsr-3541	153	33	2023	2023	NUM
fsr-3541	153	34	)	)	PUNCT
fsr-3541	153	35	211–228	211–228	NUM
fsr-3541	153	36	217	217	NUM
fsr-3541	153	37	data	datum	NOUN
fsr-3541	153	38	and	and	CCONJ
fsr-3541	153	39	interpretations	interpretation	NOUN
fsr-3541	153	40	at	at	ADP
fsr-3541	153	41	multiple	multiple	ADJ
fsr-3541	153	42	stages	stage	NOUN
fsr-3541	153	43	throughout	throughout	ADP
fsr-3541	153	44	the	the	DET
fsr-3541	153	45	study	study	NOUN
fsr-3541	153	46	(	(	PUNCT
fsr-3541	153	47	morse	morse	PROPN
fsr-3541	153	48	et	et	PROPN
fsr-3541	153	49	al	al	PROPN
fsr-3541	153	50	.	.	PROPN
fsr-3541	153	51	,	,	PUNCT
fsr-3541	153	52	2002	2002	NUM
fsr-3541	153	53	)	)	PUNCT
fsr-3541	153	54	.	.	PUNCT
fsr-3541	154	1	moreover	moreover	ADV
fsr-3541	154	2	,	,	PUNCT
fsr-3541	154	3	the	the	DET
fsr-3541	154	4	authors	author	NOUN
fsr-3541	154	5	engaged	engage	VERB
fsr-3541	154	6	in	in	ADP
fsr-3541	154	7	periodic	periodic	ADJ
fsr-3541	154	8	discussions	discussion	NOUN
fsr-3541	154	9	about	about	ADP
fsr-3541	154	10	any	any	DET
fsr-3541	154	11	preconceived	preconceived	ADJ
fsr-3541	154	12	notions	notion	NOUN
fsr-3541	154	13	about	about	ADP
fsr-3541	154	14	the	the	DET
fsr-3541	154	15	banking	banking	NOUN
fsr-3541	154	16	system	system	NOUN
fsr-3541	154	17	they	they	PRON
fsr-3541	154	18	might	might	AUX
fsr-3541	154	19	hold	hold	VERB
fsr-3541	154	20	;	;	PUNCT
fsr-3541	154	21	thereby	thereby	ADV
fsr-3541	154	22	,	,	PUNCT
fsr-3541	154	23	ensuring	ensure	VERB
fsr-3541	154	24	the	the	DET
fsr-3541	154	25	study	study	NOUN
fsr-3541	154	26	’s	’s	PART
fsr-3541	154	27	reflexivity	reflexivity	NOUN
fsr-3541	154	28	(	(	PUNCT
fsr-3541	154	29	haynes	hayne	NOUN
fsr-3541	154	30	,	,	PUNCT
fsr-3541	154	31	2012	2012	NUM
fsr-3541	154	32	)	)	PUNCT
fsr-3541	154	33	.	.	PUNCT
fsr-3541	155	1	4	4	X
fsr-3541	155	2	.	.	X
fsr-3541	155	3	findings	finding	NOUN
fsr-3541	155	4	overall	overall	ADV
fsr-3541	155	5	,	,	PUNCT
fsr-3541	155	6	findings	finding	NOUN
fsr-3541	155	7	indicate	indicate	VERB
fsr-3541	155	8	that	that	SCONJ
fsr-3541	155	9	respondents	respondent	NOUN
fsr-3541	155	10	’	'	PUNCT
fsr-3541	155	11	mistrust	mistrust	NOUN
fsr-3541	155	12	of	of	ADP
fsr-3541	155	13	banking	banking	NOUN
fsr-3541	155	14	can	can	AUX
fsr-3541	155	15	be	be	AUX
fsr-3541	155	16	attributed	attribute	VERB
fsr-3541	155	17	to	to	ADP
fsr-3541	155	18	a	a	DET
fsr-3541	155	19	fear	fear	NOUN
fsr-3541	155	20	of	of	ADP
fsr-3541	155	21	loss	loss	NOUN
fsr-3541	155	22	.	.	PUNCT
fsr-3541	156	1	percentages	percentage	NOUN
fsr-3541	156	2	of	of	ADP
fsr-3541	156	3	respondents	respondent	NOUN
fsr-3541	156	4	who	who	PRON
fsr-3541	156	5	agree	agree	VERB
fsr-3541	156	6	that	that	SCONJ
fsr-3541	156	7	institutions	institution	NOUN
fsr-3541	156	8	are	be	AUX
fsr-3541	156	9	trustworthy	trustworthy	ADJ
fsr-3541	156	10	are	be	AUX
fsr-3541	156	11	presented	present	VERB
fsr-3541	156	12	in	in	ADP
fsr-3541	156	13	tables	table	NOUN
fsr-3541	156	14	1	1	NUM
fsr-3541	156	15	and	and	CCONJ
fsr-3541	156	16	2	2	NUM
fsr-3541	156	17	.	.	NOUN
fsr-3541	156	18	of	of	ADP
fsr-3541	156	19	the	the	DET
fsr-3541	156	20	3,593	3,593	NUM
fsr-3541	156	21	responses	response	NOUN
fsr-3541	156	22	,	,	PUNCT
fsr-3541	156	23	15.0	15.0	NUM
fsr-3541	156	24	%	%	NOUN
fsr-3541	156	25	of	of	ADP
fsr-3541	156	26	females	female	NOUN
fsr-3541	156	27	,	,	PUNCT
fsr-3541	156	28	18.2	18.2	NUM
fsr-3541	156	29	%	%	NOUN
fsr-3541	156	30	of	of	ADP
fsr-3541	156	31	males	male	NOUN
fsr-3541	156	32	,	,	PUNCT
fsr-3541	156	33	and	and	CCONJ
fsr-3541	156	34	29.9	29.9	NUM
fsr-3541	156	35	%	%	NOUN
fsr-3541	156	36	of	of	ADP
fsr-3541	156	37	gender	gender	NOUN
fsr-3541	156	38	-	-	PUNCT
fsr-3541	156	39	diverse	diverse	NOUN
fsr-3541	156	40	persons	person	NOUN
fsr-3541	156	41	believed	believe	VERB
fsr-3541	156	42	financial	financial	ADJ
fsr-3541	156	43	institutions	institution	NOUN
fsr-3541	156	44	are	be	AUX
fsr-3541	156	45	not	not	PART
fsr-3541	156	46	trustworthy	trustworthy	ADJ
fsr-3541	156	47	.	.	PUNCT
fsr-3541	157	1	larger	large	ADJ
fsr-3541	157	2	percentages	percentage	NOUN
fsr-3541	157	3	of	of	ADP
fsr-3541	157	4	younger	young	ADJ
fsr-3541	157	5	respondents	respondent	NOUN
fsr-3541	157	6	find	find	VERB
fsr-3541	157	7	financial	financial	ADJ
fsr-3541	157	8	institutions	institution	NOUN
fsr-3541	157	9	to	to	PART
fsr-3541	157	10	be	be	AUX
fsr-3541	157	11	untrustworthy	untrustworthy	ADJ
fsr-3541	157	12	.	.	PUNCT
fsr-3541	158	1	the	the	DET
fsr-3541	158	2	age	age	NOUN
fsr-3541	158	3	category	category	NOUN
fsr-3541	158	4	with	with	ADP
fsr-3541	158	5	the	the	DET
fsr-3541	158	6	largest	large	ADJ
fsr-3541	158	7	percentage	percentage	NOUN
fsr-3541	158	8	(	(	PUNCT
fsr-3541	158	9	19.3	19.3	NUM
fsr-3541	158	10	%	%	NOUN
fsr-3541	158	11	)	)	PUNCT
fsr-3541	158	12	that	that	PRON
fsr-3541	158	13	believes	believe	VERB
fsr-3541	158	14	financial	financial	ADJ
fsr-3541	158	15	institutions	institution	NOUN
fsr-3541	158	16	are	be	AUX
fsr-3541	158	17	not	not	PART
fsr-3541	158	18	trustworthy	trustworthy	ADJ
fsr-3541	158	19	is	be	AUX
fsr-3541	158	20	35	35	NUM
fsr-3541	158	21	-	-	SYM
fsr-3541	158	22	44	44	NUM
fsr-3541	158	23	years	year	NOUN
fsr-3541	158	24	old	old	ADJ
fsr-3541	158	25	,	,	PUNCT
fsr-3541	158	26	and	and	CCONJ
fsr-3541	158	27	the	the	DET
fsr-3541	158	28	smallest	small	ADJ
fsr-3541	158	29	percentage	percentage	NOUN
fsr-3541	158	30	(	(	PUNCT
fsr-3541	158	31	11.5	11.5	NUM
fsr-3541	158	32	%	%	NOUN
fsr-3541	158	33	)	)	PUNCT
fsr-3541	158	34	is	be	AUX
fsr-3541	158	35	65	65	NUM
fsr-3541	158	36	and	and	CCONJ
fsr-3541	158	37	over	over	ADV
fsr-3541	158	38	.	.	PUNCT
fsr-3541	159	1	regarding	regard	VERB
fsr-3541	159	2	bank	bank	NOUN
fsr-3541	159	3	accounts	account	NOUN
fsr-3541	159	4	,	,	PUNCT
fsr-3541	159	5	participants	participant	NOUN
fsr-3541	159	6	were	be	AUX
fsr-3541	159	7	asked	ask	VERB
fsr-3541	159	8	to	to	PART
fsr-3541	159	9	indicate	indicate	VERB
fsr-3541	159	10	all	all	DET
fsr-3541	159	11	the	the	DET
fsr-3541	159	12	types	type	NOUN
fsr-3541	159	13	of	of	ADP
fsr-3541	159	14	accounts	account	NOUN
fsr-3541	159	15	they	they	PRON
fsr-3541	159	16	held	hold	VERB
fsr-3541	159	17	.	.	PUNCT
fsr-3541	160	1	the	the	DET
fsr-3541	160	2	findings	finding	NOUN
fsr-3541	160	3	showed	show	VERB
fsr-3541	160	4	that	that	SCONJ
fsr-3541	160	5	the	the	DET
fsr-3541	160	6	checking	checking	NOUN
fsr-3541	160	7	account	account	NOUN
fsr-3541	160	8	was	be	AUX
fsr-3541	160	9	the	the	DET
fsr-3541	160	10	most	most	ADV
fsr-3541	160	11	prevalent	prevalent	ADJ
fsr-3541	160	12	financial	financial	ADJ
fsr-3541	160	13	product	product	NOUN
fsr-3541	160	14	,	,	PUNCT
fsr-3541	160	15	with	with	ADP
fsr-3541	160	16	23	23	NUM
fsr-3541	160	17	%	%	NOUN
fsr-3541	160	18	of	of	ADP
fsr-3541	160	19	respondents	respondent	NOUN
fsr-3541	160	20	holding	hold	VERB
fsr-3541	160	21	only	only	ADV
fsr-3541	160	22	a	a	DET
fsr-3541	160	23	checking	check	VERB
fsr-3541	160	24	account	account	NOUN
fsr-3541	160	25	.	.	PUNCT
fsr-3541	161	1	when	when	SCONJ
fsr-3541	161	2	combined	combine	VERB
fsr-3541	161	3	with	with	ADP
fsr-3541	161	4	a	a	DET
fsr-3541	161	5	savings	saving	NOUN
fsr-3541	161	6	account	account	NOUN
fsr-3541	161	7	,	,	PUNCT
fsr-3541	161	8	this	this	DET
fsr-3541	161	9	figure	figure	NOUN
fsr-3541	161	10	increased	increase	VERB
fsr-3541	161	11	to	to	ADP
fsr-3541	161	12	35	35	NUM
fsr-3541	161	13	%	%	NOUN
fsr-3541	161	14	,	,	PUNCT
fsr-3541	161	15	making	make	VERB
fsr-3541	161	16	it	it	PRON
fsr-3541	161	17	a	a	DET
fsr-3541	161	18	very	very	ADV
fsr-3541	161	19	popular	popular	ADJ
fsr-3541	161	20	combination	combination	NOUN
fsr-3541	161	21	.	.	PUNCT
fsr-3541	162	1	approximately	approximately	ADV
fsr-3541	162	2	5	5	NUM
fsr-3541	162	3	%	%	NOUN
fsr-3541	162	4	of	of	ADP
fsr-3541	162	5	respondents	respondent	NOUN
fsr-3541	162	6	held	hold	VERB
fsr-3541	162	7	only	only	ADV
fsr-3541	162	8	savings	saving	NOUN
fsr-3541	162	9	accounts	account	NOUN
fsr-3541	162	10	.	.	PUNCT
fsr-3541	163	1	around	around	ADP
fsr-3541	163	2	22	22	NUM
fsr-3541	163	3	%	%	NOUN
fsr-3541	163	4	of	of	ADP
fsr-3541	163	5	respondents	respondent	NOUN
fsr-3541	163	6	had	have	VERB
fsr-3541	163	7	some	some	DET
fsr-3541	163	8	form	form	NOUN
fsr-3541	163	9	of	of	ADP
fsr-3541	163	10	retirement	retirement	NOUN
fsr-3541	163	11	account	account	NOUN
fsr-3541	163	12	in	in	ADP
fsr-3541	163	13	conjunction	conjunction	NOUN
fsr-3541	163	14	with	with	ADP
fsr-3541	163	15	other	other	ADJ
fsr-3541	163	16	accounts	account	NOUN
fsr-3541	163	17	.	.	PUNCT
fsr-3541	164	1	approximately	approximately	ADV
fsr-3541	164	2	13	13	NUM
fsr-3541	164	3	%	%	NOUN
fsr-3541	164	4	of	of	ADP
fsr-3541	164	5	respondents	respondent	NOUN
fsr-3541	164	6	held	hold	VERB
fsr-3541	164	7	brokerage	brokerage	NOUN
fsr-3541	164	8	accounts	account	NOUN
fsr-3541	164	9	,	,	PUNCT
fsr-3541	164	10	either	either	CCONJ
fsr-3541	164	11	solely	solely	ADV
fsr-3541	164	12	or	or	CCONJ
fsr-3541	164	13	in	in	ADP
fsr-3541	164	14	combination	combination	NOUN
fsr-3541	164	15	with	with	ADP
fsr-3541	164	16	other	other	ADJ
fsr-3541	164	17	accounts	account	NOUN
fsr-3541	164	18	.	.	PUNCT
fsr-3541	165	1	about	about	ADV
fsr-3541	165	2	8	8	NUM
fsr-3541	165	3	%	%	NOUN
fsr-3541	165	4	of	of	ADP
fsr-3541	165	5	respondents	respondent	NOUN
fsr-3541	165	6	reported	report	VERB
fsr-3541	165	7	having	have	VERB
fsr-3541	165	8	certificate	certificate	NOUN
fsr-3541	165	9	of	of	ADP
fsr-3541	165	10	deposits	deposit	NOUN
fsr-3541	165	11	,	,	PUNCT
fsr-3541	165	12	either	either	CCONJ
fsr-3541	165	13	solely	solely	ADV
fsr-3541	165	14	or	or	CCONJ
fsr-3541	165	15	along	along	ADP
fsr-3541	165	16	with	with	ADP
fsr-3541	165	17	other	other	ADJ
fsr-3541	165	18	accounts	account	NOUN
fsr-3541	165	19	.	.	PUNCT
fsr-3541	166	1	“	"	PUNCT
fsr-3541	166	2	other	other	ADJ
fsr-3541	166	3	financial	financial	ADJ
fsr-3541	166	4	products	product	NOUN
fsr-3541	166	5	,	,	PUNCT
fsr-3541	166	6	”	"	PUNCT
fsr-3541	166	7	such	such	ADJ
fsr-3541	166	8	as	as	ADP
fsr-3541	166	9	annuities	annuity	NOUN
fsr-3541	166	10	,	,	PUNCT
fsr-3541	166	11	constituted	constitute	VERB
fsr-3541	166	12	approximately	approximately	ADV
fsr-3541	166	13	2	2	NUM
fsr-3541	166	14	%	%	NOUN
fsr-3541	166	15	of	of	ADP
fsr-3541	166	16	the	the	DET
fsr-3541	166	17	respondents	respondent	NOUN
fsr-3541	166	18	.	.	PUNCT
fsr-3541	167	1	three	three	NUM
fsr-3541	167	2	main	main	ADJ
fsr-3541	167	3	themes	theme	NOUN
fsr-3541	167	4	emerged	emerge	VERB
fsr-3541	167	5	:	:	PUNCT
fsr-3541	167	6	respondents	respondent	NOUN
fsr-3541	167	7	fear	fear	VERB
fsr-3541	167	8	loss	loss	NOUN
fsr-3541	167	9	due	due	ADP
fsr-3541	167	10	to	to	ADP
fsr-3541	167	11	(	(	PUNCT
fsr-3541	167	12	1	1	NUM
fsr-3541	167	13	)	)	PUNCT
fsr-3541	167	14	history	history	NOUN
fsr-3541	167	15	and	and	CCONJ
fsr-3541	167	16	experience	experience	NOUN
fsr-3541	167	17	,	,	PUNCT
fsr-3541	167	18	(	(	PUNCT
fsr-3541	167	19	2	2	X
fsr-3541	167	20	)	)	PUNCT
fsr-3541	167	21	perceived	perceive	VERB
fsr-3541	167	22	unfair	unfair	ADJ
fsr-3541	167	23	practices	practice	NOUN
fsr-3541	167	24	,	,	PUNCT
fsr-3541	167	25	and	and	CCONJ
fsr-3541	167	26	(	(	PUNCT
fsr-3541	167	27	3	3	X
fsr-3541	167	28	)	)	PUNCT
fsr-3541	167	29	general	general	ADJ
fsr-3541	167	30	trust	trust	NOUN
fsr-3541	167	31	issues	issue	NOUN
fsr-3541	167	32	.	.	PUNCT
fsr-3541	168	1	a	a	DET
fsr-3541	168	2	summary	summary	NOUN
fsr-3541	168	3	of	of	ADP
fsr-3541	168	4	the	the	DET
fsr-3541	168	5	themes	theme	NOUN
fsr-3541	168	6	and	and	CCONJ
fsr-3541	168	7	subthemes	subtheme	NOUN
fsr-3541	168	8	across	across	ADP
fsr-3541	168	9	gender	gender	NOUN
fsr-3541	168	10	and	and	CCONJ
fsr-3541	168	11	age	age	NOUN
fsr-3541	168	12	is	be	AUX
fsr-3541	168	13	presented	present	VERB
fsr-3541	168	14	in	in	ADP
fsr-3541	168	15	table	table	NOUN
fsr-3541	168	16	3	3	NUM
fsr-3541	168	17	.	.	PUNCT
fsr-3541	168	18	table	table	NOUN
fsr-3541	168	19	1	1	NUM
fsr-3541	168	20	crosstabulation	crosstabulation	NOUN
fsr-3541	168	21	by	by	ADP
fsr-3541	168	22	gender	gender	NOUN
fsr-3541	168	23	(	(	PUNCT
fsr-3541	168	24	n	n	ADV
fsr-3541	168	25	5	5	NUM
fsr-3541	168	26	3,593	3,593	NUM
fsr-3541	168	27	)	)	PUNCT
fsr-3541	168	28	financial	financial	ADJ
fsr-3541	168	29	institutions	institution	NOUN
fsr-3541	168	30	are	be	AUX
fsr-3541	168	31	trustworthy	trustworthy	ADJ
fsr-3541	168	32	female	female	ADJ
fsr-3541	168	33	male	male	ADJ
fsr-3541	168	34	gender	gender	NOUN
fsr-3541	168	35	diverse	diverse	NOUN
fsr-3541	168	36	strongly	strongly	ADV
fsr-3541	168	37	agree	agree	VERB
fsr-3541	168	38	6.4	6.4	NUM
fsr-3541	168	39	%	%	NOUN
fsr-3541	168	40	8.2	8.2	NUM
fsr-3541	168	41	%	%	NOUN
fsr-3541	168	42	5.2	5.2	NUM
fsr-3541	168	43	%	%	NOUN
fsr-3541	168	44	agree	agree	VERB
fsr-3541	168	45	39.5	39.5	NUM
fsr-3541	168	46	%	%	NOUN
fsr-3541	168	47	42.1	42.1	NUM
fsr-3541	168	48	%	%	NOUN
fsr-3541	168	49	24.7	24.7	NUM
fsr-3541	168	50	%	%	NOUN
fsr-3541	168	51	neither	neither	CCONJ
fsr-3541	168	52	39.0	39.0	NUM
fsr-3541	168	53	%	%	NOUN
fsr-3541	168	54	31.6	31.6	NUM
fsr-3541	168	55	%	%	NOUN
fsr-3541	168	56	40.3	40.3	NUM
fsr-3541	168	57	%	%	NOUN
fsr-3541	168	58	disagree	disagree	VERB
fsr-3541	168	59	10.8	10.8	NUM
fsr-3541	168	60	%	%	NOUN
fsr-3541	168	61	11.7	11.7	NUM
fsr-3541	168	62	%	%	NOUN
fsr-3541	168	63	15.6	15.6	NUM
fsr-3541	168	64	%	%	NOUN
fsr-3541	168	65	strongly	strongly	ADV
fsr-3541	168	66	disagree	disagree	VERB
fsr-3541	168	67	4.2	4.2	NUM
fsr-3541	168	68	%	%	NOUN
fsr-3541	168	69	6.5	6.5	NUM
fsr-3541	168	70	%	%	NOUN
fsr-3541	168	71	14.3	14.3	NUM
fsr-3541	168	72	%	%	NOUN
fsr-3541	168	73	table	table	NOUN
fsr-3541	168	74	2	2	NUM
fsr-3541	168	75	crosstabulation	crosstabulation	NOUN
fsr-3541	168	76	by	by	ADP
fsr-3541	168	77	age	age	NOUN
fsr-3541	168	78	(	(	PUNCT
fsr-3541	168	79	n	n	ADV
fsr-3541	168	80	5	5	NUM
fsr-3541	168	81	3,593	3,593	NUM
fsr-3541	168	82	)	)	PUNCT
fsr-3541	168	83	financial	financial	ADJ
fsr-3541	168	84	institutions	institution	NOUN
fsr-3541	168	85	are	be	AUX
fsr-3541	168	86	trustworthy	trustworthy	ADJ
fsr-3541	168	87	18–24	18–24	NUM
fsr-3541	168	88	years	year	NOUN
fsr-3541	168	89	25–34	25–34	NUM
fsr-3541	168	90	years	year	NOUN
fsr-3541	168	91	35–44	35–44	NUM
fsr-3541	168	92	years	year	NOUN
fsr-3541	168	93	45–54	45–54	NUM
fsr-3541	168	94	years	year	NOUN
fsr-3541	168	95	55–64	55–64	NUM
fsr-3541	168	96	years	year	NOUN
fsr-3541	168	97	65	65	NUM
fsr-3541	169	1	+	+	NUM
fsr-3541	169	2	years	year	NOUN
fsr-3541	169	3	strongly	strongly	ADV
fsr-3541	169	4	agree	agree	VERB
fsr-3541	169	5	6.1	6.1	NUM
fsr-3541	169	6	%	%	NOUN
fsr-3541	169	7	7.3	7.3	NUM
fsr-3541	169	8	%	%	NOUN
fsr-3541	169	9	8.2	8.2	NUM
fsr-3541	169	10	%	%	NOUN
fsr-3541	169	11	6.6	6.6	NUM
fsr-3541	169	12	%	%	NOUN
fsr-3541	169	13	7.0	7.0	NUM
fsr-3541	169	14	%	%	NOUN
fsr-3541	169	15	7.8	7.8	NUM
fsr-3541	169	16	%	%	NOUN
fsr-3541	169	17	agree	agree	VERB
fsr-3541	169	18	31.5	31.5	NUM
fsr-3541	169	19	%	%	NOUN
fsr-3541	169	20	39.1	39.1	NUM
fsr-3541	169	21	%	%	NOUN
fsr-3541	169	22	40.3	40.3	NUM
fsr-3541	169	23	%	%	NOUN
fsr-3541	169	24	45.1	45.1	NUM
fsr-3541	169	25	%	%	NOUN
fsr-3541	169	26	43.0	43.0	NUM
fsr-3541	169	27	%	%	NOUN
fsr-3541	169	28	58.1	58.1	NUM
fsr-3541	169	29	%	%	NOUN
fsr-3541	169	30	neither	neither	CCONJ
fsr-3541	169	31	44.9	44.9	NUM
fsr-3541	169	32	%	%	NOUN
fsr-3541	169	33	36.5	36.5	NUM
fsr-3541	169	34	%	%	NOUN
fsr-3541	169	35	32.2	32.2	NUM
fsr-3541	169	36	%	%	NOUN
fsr-3541	169	37	32.2	32.2	NUM
fsr-3541	169	38	%	%	NOUN
fsr-3541	169	39	37.1	37.1	NUM
fsr-3541	169	40	%	%	NOUN
fsr-3541	169	41	22.6	22.6	NUM
fsr-3541	169	42	%	%	NOUN
fsr-3541	169	43	disagree	disagree	VERB
fsr-3541	169	44	11.2	11.2	NUM
fsr-3541	169	45	%	%	NOUN
fsr-3541	169	46	12.0	12.0	NUM
fsr-3541	169	47	%	%	NOUN
fsr-3541	169	48	13.9	13.9	NUM
fsr-3541	169	49	%	%	NOUN
fsr-3541	169	50	9.1	9.1	NUM
fsr-3541	169	51	%	%	NOUN
fsr-3541	169	52	8.6	8.6	NUM
fsr-3541	169	53	%	%	NOUN
fsr-3541	169	54	6.7	6.7	NUM
fsr-3541	169	55	%	%	NOUN
fsr-3541	169	56	strongly	strongly	ADV
fsr-3541	169	57	disagree	disagree	VERB
fsr-3541	169	58	6.3	6.3	NUM
fsr-3541	169	59	%	%	NOUN
fsr-3541	169	60	5.0	5.0	NUM
fsr-3541	169	61	%	%	NOUN
fsr-3541	169	62	5.4	5.4	NUM
fsr-3541	169	63	%	%	NOUN
fsr-3541	169	64	7.0	7.0	NUM
fsr-3541	169	65	%	%	NOUN
fsr-3541	169	66	4.3	4.3	NUM
fsr-3541	169	67	%	%	NOUN
fsr-3541	169	68	4.8	4.8	NUM
fsr-3541	169	69	%	%	NOUN
fsr-3541	169	70	218	218	NUM
fsr-3541	169	71	i.	i.	PROPN
fsr-3541	169	72	chawla	chawla	PROPN
fsr-3541	169	73	et	et	PROPN
fsr-3541	169	74	al	al	PROPN
fsr-3541	169	75	.	.	PUNCT
fsr-3541	169	76	/	/	SYM
fsr-3541	169	77	financial	financial	ADJ
fsr-3541	169	78	services	service	NOUN
fsr-3541	169	79	review	review	VERB
fsr-3541	169	80	31	31	NUM
fsr-3541	169	81	(	(	PUNCT
fsr-3541	169	82	2023	2023	NUM
fsr-3541	169	83	)	)	PUNCT
fsr-3541	169	84	211–228	211–228	NUM
fsr-3541	169	85	table	table	NOUN
fsr-3541	169	86	3	3	NUM
fsr-3541	169	87	themes	theme	NOUN
fsr-3541	169	88	and	and	CCONJ
fsr-3541	169	89	subthemes	subtheme	NOUN
fsr-3541	169	90	across	across	ADP
fsr-3541	169	91	gender	gender	NOUN
fsr-3541	169	92	and	and	CCONJ
fsr-3541	169	93	age	age	NOUN
fsr-3541	169	94	themes	theme	NOUN
fsr-3541	169	95	subthemes	subtheme	VERB
fsr-3541	169	96	gender	gender	NOUN
fsr-3541	169	97	and	and	CCONJ
fsr-3541	169	98	age	age	NOUN
fsr-3541	169	99	historic	historic	ADJ
fsr-3541	169	100	experience	experience	NOUN
fsr-3541	169	101	:	:	PUNCT
fsr-3541	169	102	systemic	systemic	ADJ
fsr-3541	169	103	and	and	CCONJ
fsr-3541	169	104	personal	personal	ADJ
fsr-3541	169	105	historical	historical	ADJ
fsr-3541	169	106	events	event	NOUN
fsr-3541	169	107	unfair	unfair	ADJ
fsr-3541	169	108	practices	practice	NOUN
fsr-3541	169	109	specific	specific	ADJ
fsr-3541	169	110	experiences	experience	NOUN
fsr-3541	169	111	lack	lack	NOUN
fsr-3541	169	112	of	of	ADP
fsr-3541	169	113	knowledge	knowledge	NOUN
fsr-3541	169	114	mistrust	mistrust	NOUN
fsr-3541	169	115	in	in	ADP
fsr-3541	169	116	government	government	NOUN
fsr-3541	169	117	/	/	SYM
fsr-3541	169	118	corporate	corporate	ADJ
fsr-3541	169	119	lies	lie	NOUN
fsr-3541	169	120	/	/	SYM
fsr-3541	169	121	misrepresentation	misrepresentation	NOUN
fsr-3541	169	122	35	35	NUM
fsr-3541	169	123	or	or	CCONJ
fsr-3541	169	124	below	below	ADP
fsr-3541	169	125	males	male	NOUN
fsr-3541	169	126	historical	historical	ADJ
fsr-3541	169	127	events	event	NOUN
fsr-3541	169	128	bad	bad	ADJ
fsr-3541	169	129	experiences	experience	NOUN
fsr-3541	169	130	public	public	ADJ
fsr-3541	169	131	opinion/“i	opinion/“i	PROPN
fsr-3541	169	132	heard	hear	VERB
fsr-3541	169	133	”	"	PUNCT
fsr-3541	169	134	specific	specific	ADJ
fsr-3541	169	135	experiences	experience	NOUN
fsr-3541	169	136	35	35	NUM
fsr-3541	169	137	or	or	CCONJ
fsr-3541	169	138	below	below	ADP
fsr-3541	169	139	females	female	NOUN
fsr-3541	169	140	public	public	ADJ
fsr-3541	169	141	opinion/“i	opinion/“i	PROPN
fsr-3541	169	142	heard	hear	VERB
fsr-3541	169	143	”	"	PUNCT
fsr-3541	169	144	specific	specific	ADJ
fsr-3541	169	145	experiences	experience	NOUN
fsr-3541	169	146	35	35	NUM
fsr-3541	169	147	or	or	CCONJ
fsr-3541	169	148	below	below	ADP
fsr-3541	169	149	gender	gender	NOUN
fsr-3541	169	150	diverse	diverse	ADJ
fsr-3541	169	151	systemic	systemic	ADJ
fsr-3541	169	152	issues	issue	NOUN
fsr-3541	169	153	bad	bad	ADJ
fsr-3541	169	154	experiences	experience	NOUN
fsr-3541	169	155	historical	historical	ADJ
fsr-3541	169	156	events	event	NOUN
fsr-3541	169	157	lack	lack	NOUN
fsr-3541	169	158	of	of	ADP
fsr-3541	169	159	knowledge	knowledge	NOUN
fsr-3541	169	160	privacy	privacy	NOUN
fsr-3541	169	161	concerns	concern	NOUN
fsr-3541	169	162	35	35	NUM
fsr-3541	169	163	or	or	CCONJ
fsr-3541	169	164	above	above	ADP
fsr-3541	169	165	males	male	NOUN
fsr-3541	169	166	specific	specific	ADJ
fsr-3541	169	167	experiences	experience	NOUN
fsr-3541	169	168	unfair	unfair	ADJ
fsr-3541	169	169	practices	practice	NOUN
fsr-3541	169	170	lack	lack	NOUN
fsr-3541	169	171	of	of	ADP
fsr-3541	169	172	trust	trust	NOUN
fsr-3541	169	173	fiduciary	fiduciary	ADJ
fsr-3541	169	174	concerns	concern	NOUN
fsr-3541	169	175	mistrust	mistrust	NOUN
fsr-3541	169	176	/	/	SYM
fsr-3541	169	177	lack	lack	NOUN
fsr-3541	169	178	of	of	ADP
fsr-3541	169	179	trust	trust	NOUN
fsr-3541	169	180	35	35	NUM
fsr-3541	169	181	or	or	CCONJ
fsr-3541	169	182	above	above	ADP
fsr-3541	169	183	females	female	NOUN
fsr-3541	169	184	greed	greed	NOUN
fsr-3541	169	185	/	/	SYM
fsr-3541	169	186	profit	profit	NOUN
fsr-3541	169	187	seeking	seek	VERB
fsr-3541	169	188	35	35	NUM
fsr-3541	169	189	or	or	CCONJ
fsr-3541	169	190	above	above	ADP
fsr-3541	169	191	gender	gender	NOUN
fsr-3541	169	192	diverse	diverse	ADJ
fsr-3541	169	193	perceived	perceive	VERB
fsr-3541	169	194	unfair	unfair	ADJ
fsr-3541	169	195	practices	practice	NOUN
fsr-3541	169	196	greed	greed	NOUN
fsr-3541	169	197	/	/	SYM
fsr-3541	169	198	profit	profit	NOUN
fsr-3541	169	199	-	-	PUNCT
fsr-3541	169	200	seeking	seek	VERB
fsr-3541	169	201	lack	lack	NOUN
fsr-3541	169	202	of	of	ADP
fsr-3541	169	203	knowledge	knowledge	NOUN
fsr-3541	169	204	fiduciary	fiduciary	ADJ
fsr-3541	169	205	concerns	concern	NOUN
fsr-3541	169	206	mistrust	mistrust	NOUN
fsr-3541	169	207	in	in	ADP
fsr-3541	169	208	government	government	NOUN
fsr-3541	169	209	lies	lie	VERB
fsr-3541	169	210	/	/	SYM
fsr-3541	169	211	misrepresentation	misrepresentation	NOUN
fsr-3541	169	212	35	35	NUM
fsr-3541	169	213	or	or	CCONJ
fsr-3541	169	214	below	below	ADP
fsr-3541	169	215	males	male	NOUN
fsr-3541	169	216	greed	greed	NOUN
fsr-3541	169	217	/	/	SYM
fsr-3541	169	218	profit	profit	NOUN
fsr-3541	169	219	-	-	PUNCT
fsr-3541	169	220	seeking	seek	VERB
fsr-3541	169	221	systemic	systemic	ADJ
fsr-3541	169	222	issues	issue	NOUN
fsr-3541	169	223	unfair	unfair	ADJ
fsr-3541	169	224	practices	practice	NOUN
fsr-3541	169	225	lack	lack	NOUN
fsr-3541	169	226	of	of	ADP
fsr-3541	169	227	transparency	transparency	NOUN
fsr-3541	169	228	privacy	privacy	NOUN
fsr-3541	169	229	concerns	concern	NOUN
fsr-3541	169	230	35	35	NUM
fsr-3541	169	231	or	or	CCONJ
fsr-3541	169	232	below	below	ADP
fsr-3541	169	233	females	female	NOUN
fsr-3541	169	234	unfair	unfair	ADJ
fsr-3541	169	235	practices	practice	NOUN
fsr-3541	169	236	mistrust	mistrust	NOUN
fsr-3541	169	237	in	in	ADP
fsr-3541	169	238	government	government	NOUN
fsr-3541	169	239	35	35	NUM
fsr-3541	169	240	or	or	CCONJ
fsr-3541	169	241	below	below	ADP
fsr-3541	169	242	gender	gender	NOUN
fsr-3541	169	243	diverse	diverse	ADJ
fsr-3541	169	244	greed	greed	NOUN
fsr-3541	169	245	/	/	SYM
fsr-3541	169	246	profit	profit	NOUN
fsr-3541	169	247	-	-	PUNCT
fsr-3541	169	248	seeking	seek	VERB
fsr-3541	169	249	lack	lack	NOUN
fsr-3541	169	250	of	of	ADP
fsr-3541	169	251	knowledge	knowledge	NOUN
fsr-3541	169	252	mistrust	mistrust	NOUN
fsr-3541	169	253	in	in	ADP
fsr-3541	169	254	government	government	NOUN
fsr-3541	169	255	fiduciary	fiduciary	ADJ
fsr-3541	169	256	concerns	concern	NOUN
fsr-3541	169	257	unfair	unfair	ADJ
fsr-3541	169	258	practices	practice	NOUN
fsr-3541	169	259	35	35	NUM
fsr-3541	169	260	or	or	CCONJ
fsr-3541	169	261	above	above	ADP
fsr-3541	169	262	males	male	NOUN
fsr-3541	169	263	unfair	unfair	ADJ
fsr-3541	169	264	practices	practice	NOUN
fsr-3541	169	265	lack	lack	NOUN
fsr-3541	169	266	of	of	ADP
fsr-3541	169	267	knowledge	knowledge	NOUN
fsr-3541	169	268	mistrust	mistrust	NOUN
fsr-3541	169	269	in	in	ADP
fsr-3541	169	270	government	government	NOUN
fsr-3541	169	271	fiduciary	fiduciary	ADJ
fsr-3541	169	272	concerns	concern	NOUN
fsr-3541	169	273	/	/	SYM
fsr-3541	169	274	non	non	ADJ
fsr-3541	169	275	-	-	ADJ
fsr-3541	169	276	fiduciary	fiduciary	ADJ
fsr-3541	169	277	35	35	NUM
fsr-3541	169	278	or	or	CCONJ
fsr-3541	169	279	above	above	ADP
fsr-3541	169	280	females	female	NOUN
fsr-3541	169	281	greed	greed	NOUN
fsr-3541	169	282	/	/	SYM
fsr-3541	169	283	profit	profit	NOUN
fsr-3541	169	284	-	-	PUNCT
fsr-3541	169	285	seeking	seek	VERB
fsr-3541	169	286	personal	personal	ADJ
fsr-3541	169	287	responsibility	responsibility	NOUN
fsr-3541	169	288	35	35	NUM
fsr-3541	169	289	or	or	CCONJ
fsr-3541	169	290	above	above	ADP
fsr-3541	169	291	gender	gender	NOUN
fsr-3541	169	292	diverse	diverse	ADJ
fsr-3541	169	293	general	general	PROPN
fsr-3541	169	294	trust	trust	PROPN
fsr-3541	169	295	general	general	PROPN
fsr-3541	169	296	trust	trust	PROPN
fsr-3541	169	297	issues	issue	NOUN
fsr-3541	169	298	35	35	NUM
fsr-3541	169	299	or	or	CCONJ
fsr-3541	169	300	below	below	ADP
fsr-3541	169	301	males	male	NOUN
fsr-3541	169	302	mistrust	mistrust	NOUN
fsr-3541	169	303	in	in	ADP
fsr-3541	169	304	government	government	NOUN
fsr-3541	169	305	/	/	SYM
fsr-3541	169	306	corporate	corporate	ADJ
fsr-3541	169	307	general	general	ADJ
fsr-3541	169	308	trust	trust	NOUN
fsr-3541	169	309	issues	issue	NOUN
fsr-3541	169	310	35	35	NUM
fsr-3541	169	311	or	or	CCONJ
fsr-3541	169	312	below	below	ADP
fsr-3541	169	313	females	female	NOUN
fsr-3541	169	314	35	35	NUM
fsr-3541	169	315	or	or	CCONJ
fsr-3541	169	316	above	above	ADP
fsr-3541	169	317	males	male	NOUN
fsr-3541	169	318	(	(	PUNCT
fsr-3541	169	319	continued	continue	VERB
fsr-3541	169	320	on	on	ADP
fsr-3541	169	321	next	next	ADJ
fsr-3541	169	322	page	page	NOUN
fsr-3541	169	323	)	)	PUNCT
fsr-3541	169	324	i.	i.	PROPN
fsr-3541	169	325	chawla	chawla	PROPN
fsr-3541	169	326	et	et	PROPN
fsr-3541	169	327	al	al	PROPN
fsr-3541	169	328	.	.	PUNCT
fsr-3541	169	329	/	/	SYM
fsr-3541	169	330	financial	financial	ADJ
fsr-3541	169	331	services	service	NOUN
fsr-3541	169	332	review	review	VERB
fsr-3541	169	333	31	31	NUM
fsr-3541	169	334	(	(	PUNCT
fsr-3541	169	335	2023	2023	NUM
fsr-3541	169	336	)	)	PUNCT
fsr-3541	169	337	211–228	211–228	NUM
fsr-3541	169	338	219	219	NUM
fsr-3541	169	339	with	with	ADP
fsr-3541	169	340	one	one	NUM
fsr-3541	169	341	exception	exception	NOUN
fsr-3541	169	342	,	,	PUNCT
fsr-3541	169	343	the	the	DET
fsr-3541	169	344	largest	large	ADJ
fsr-3541	169	345	percentages	percentage	NOUN
fsr-3541	169	346	of	of	ADP
fsr-3541	169	347	all	all	DET
fsr-3541	169	348	genders	gender	NOUN
fsr-3541	169	349	and	and	CCONJ
fsr-3541	169	350	ages	age	NOUN
fsr-3541	169	351	fall	fall	VERB
fsr-3541	169	352	into	into	ADP
fsr-3541	169	353	the	the	DET
fsr-3541	169	354	category	category	NOUN
fsr-3541	169	355	of	of	ADP
fsr-3541	169	356	fear	fear	NOUN
fsr-3541	169	357	of	of	ADP
fsr-3541	169	358	loss	loss	NOUN
fsr-3541	169	359	because	because	SCONJ
fsr-3541	169	360	of	of	ADP
fsr-3541	169	361	perceived	perceive	VERB
fsr-3541	169	362	unfair	unfair	ADJ
fsr-3541	169	363	practices	practice	NOUN
fsr-3541	169	364	by	by	ADP
fsr-3541	169	365	financial	financial	ADJ
fsr-3541	169	366	institutions	institution	NOUN
fsr-3541	169	367	.	.	PUNCT
fsr-3541	170	1	more	more	ADJ
fsr-3541	170	2	females	female	NOUN
fsr-3541	170	3	above	above	ADP
fsr-3541	170	4	age	age	NOUN
fsr-3541	170	5	35	35	NUM
fsr-3541	170	6	responded	respond	VERB
fsr-3541	170	7	to	to	ADP
fsr-3541	170	8	the	the	DET
fsr-3541	170	9	historic	historic	ADJ
fsr-3541	170	10	experience	experience	NOUN
fsr-3541	170	11	:	:	PUNCT
fsr-3541	170	12	systemic	systemic	ADJ
fsr-3541	170	13	and	and	CCONJ
fsr-3541	170	14	personal	personal	ADJ
fsr-3541	170	15	theme	theme	NOUN
fsr-3541	170	16	.	.	PUNCT
fsr-3541	171	1	percentages	percentage	NOUN
fsr-3541	171	2	of	of	ADP
fsr-3541	171	3	respondents	respondent	NOUN
fsr-3541	171	4	(	(	PUNCT
fsr-3541	171	5	by	by	ADP
fsr-3541	171	6	age	age	NOUN
fsr-3541	171	7	and	and	CCONJ
fsr-3541	171	8	gender	gender	NOUN
fsr-3541	171	9	)	)	PUNCT
fsr-3541	171	10	who	who	PRON
fsr-3541	171	11	fall	fall	VERB
fsr-3541	171	12	into	into	ADP
fsr-3541	171	13	each	each	PRON
fsr-3541	171	14	of	of	ADP
fsr-3541	171	15	these	these	DET
fsr-3541	171	16	three	three	NUM
fsr-3541	171	17	themes	theme	NOUN
fsr-3541	171	18	are	be	AUX
fsr-3541	171	19	presented	present	VERB
fsr-3541	171	20	in	in	ADP
fsr-3541	171	21	table	table	NOUN
fsr-3541	171	22	4	4	NUM
fsr-3541	171	23	.	.	ADP
fsr-3541	171	24	4.1	4.1	NUM
fsr-3541	171	25	.	.	PUNCT
fsr-3541	172	1	perceived	perceive	VERB
fsr-3541	172	2	unfair	unfair	ADJ
fsr-3541	172	3	practices	practice	NOUN
fsr-3541	172	4	that	that	PRON
fsr-3541	172	5	is	be	AUX
fsr-3541	172	6	,	,	PUNCT
fsr-3541	172	7	actions	action	NOUN
fsr-3541	172	8	or	or	CCONJ
fsr-3541	172	9	policies	policy	NOUN
fsr-3541	172	10	that	that	PRON
fsr-3541	172	11	are	be	AUX
fsr-3541	172	12	viewed	view	VERB
fsr-3541	172	13	by	by	ADP
fsr-3541	172	14	consumers	consumer	NOUN
fsr-3541	172	15	as	as	ADP
fsr-3541	172	16	unjust	unjust	ADJ
fsr-3541	172	17	,	,	PUNCT
fsr-3541	172	18	discriminatory	discriminatory	ADJ
fsr-3541	172	19	,	,	PUNCT
fsr-3541	172	20	or	or	CCONJ
fsr-3541	172	21	unethical	unethical	ADJ
fsr-3541	172	22	reflect	reflect	VERB
fsr-3541	172	23	concerns	concern	NOUN
fsr-3541	172	24	relating	relate	VERB
fsr-3541	172	25	to	to	ADP
fsr-3541	172	26	higher	high	ADJ
fsr-3541	172	27	fees	fee	NOUN
fsr-3541	172	28	and	and	CCONJ
fsr-3541	172	29	lack	lack	NOUN
fsr-3541	172	30	of	of	ADP
fsr-3541	172	31	transparency	transparency	NOUN
fsr-3541	172	32	existing	exist	VERB
fsr-3541	172	33	in	in	ADP
fsr-3541	172	34	financial	financial	ADJ
fsr-3541	172	35	institutions	institution	NOUN
fsr-3541	172	36	.	.	PUNCT
fsr-3541	173	1	respondents	respondent	NOUN
fsr-3541	173	2	expressed	express	VERB
fsr-3541	173	3	concerns	concern	NOUN
fsr-3541	173	4	about	about	ADP
fsr-3541	173	5	the	the	DET
fsr-3541	173	6	fees	fee	NOUN
fsr-3541	173	7	charged	charge	VERB
fsr-3541	173	8	to	to	ADP
fsr-3541	173	9	them	they	PRON
fsr-3541	173	10	and	and	CCONJ
fsr-3541	173	11	the	the	DET
fsr-3541	173	12	lack	lack	NOUN
fsr-3541	173	13	of	of	ADP
fsr-3541	173	14	transparency	transparency	NOUN
fsr-3541	173	15	of	of	ADP
fsr-3541	173	16	interest	interest	NOUN
fsr-3541	173	17	rates	rate	NOUN
fsr-3541	173	18	.	.	PUNCT
fsr-3541	174	1	to	to	PART
fsr-3541	174	2	provide	provide	VERB
fsr-3541	174	3	clarity	clarity	NOUN
fsr-3541	174	4	on	on	ADP
fsr-3541	174	5	the	the	DET
fsr-3541	174	6	perceived	perceive	VERB
fsr-3541	174	7	unfair	unfair	ADJ
fsr-3541	174	8	practices	practice	NOUN
fsr-3541	174	9	theme	theme	NOUN
fsr-3541	174	10	,	,	PUNCT
fsr-3541	174	11	it	it	PRON
fsr-3541	174	12	is	be	AUX
fsr-3541	174	13	helpful	helpful	ADJ
fsr-3541	174	14	to	to	PART
fsr-3541	174	15	provide	provide	VERB
fsr-3541	174	16	some	some	DET
fsr-3541	174	17	subthemes	subtheme	NOUN
fsr-3541	174	18	in	in	ADP
fsr-3541	174	19	this	this	DET
fsr-3541	174	20	category	category	NOUN
fsr-3541	174	21	.	.	PUNCT
fsr-3541	175	1	among	among	ADP
fsr-3541	175	2	35	35	NUM
fsr-3541	175	3	or	or	CCONJ
fsr-3541	175	4	below	below	ADP
fsr-3541	175	5	males	male	NOUN
fsr-3541	175	6	,	,	PUNCT
fsr-3541	175	7	the	the	DET
fsr-3541	175	8	most	most	ADV
fsr-3541	175	9	prevalent	prevalent	ADJ
fsr-3541	175	10	subthemes	subtheme	NOUN
fsr-3541	175	11	are	be	AUX
fsr-3541	175	12	greed	greed	NOUN
fsr-3541	175	13	,	,	PUNCT
fsr-3541	175	14	profit	profit	NOUN
fsr-3541	175	15	-	-	PUNCT
fsr-3541	175	16	seeking	seeking	NOUN
fsr-3541	175	17	,	,	PUNCT
fsr-3541	175	18	and	and	CCONJ
fsr-3541	175	19	fiduciary	fiduciary	ADJ
fsr-3541	175	20	concerns	concern	NOUN
fsr-3541	175	21	.	.	PUNCT
fsr-3541	176	1	the	the	DET
fsr-3541	176	2	“	"	PUNCT
fsr-3541	176	3	greed	greed	NOUN
fsr-3541	176	4	”	"	PUNCT
fsr-3541	176	5	subtheme	subtheme	NOUN
fsr-3541	176	6	reflected	reflect	VERB
fsr-3541	176	7	respondents	respondent	NOUN
fsr-3541	176	8	’	'	PUNCT
fsr-3541	176	9	concerns	concern	NOUN
fsr-3541	176	10	over	over	ADP
fsr-3541	176	11	banking	banking	NOUN
fsr-3541	176	12	institutions	institution	NOUN
fsr-3541	176	13	’	'	PUNCT
fsr-3541	176	14	practices	practice	NOUN
fsr-3541	176	15	that	that	PRON
fsr-3541	176	16	are	be	AUX
fsr-3541	176	17	geared	gear	VERB
fsr-3541	176	18	towards	towards	ADP
fsr-3541	176	19	devising	devise	VERB
fsr-3541	176	20	tactics	tactic	NOUN
fsr-3541	176	21	that	that	PRON
fsr-3541	176	22	take	take	VERB
fsr-3541	176	23	their	their	PRON
fsr-3541	176	24	benefits	benefit	NOUN
fsr-3541	176	25	.	.	PUNCT
fsr-3541	177	1	the	the	DET
fsr-3541	177	2	“	"	PUNCT
fsr-3541	177	3	profit	profit	NOUN
fsr-3541	177	4	-	-	PUNCT
fsr-3541	177	5	seeking	seeking	NOUN
fsr-3541	177	6	”	"	PUNCT
fsr-3541	177	7	subtheme	subtheme	NOUN
fsr-3541	177	8	represented	represent	VERB
fsr-3541	177	9	sentiments	sentiment	NOUN
fsr-3541	177	10	about	about	ADP
fsr-3541	177	11	the	the	DET
fsr-3541	177	12	banking	banking	NOUN
fsr-3541	177	13	system	system	NOUN
fsr-3541	177	14	stating	state	VERB
fsr-3541	177	15	profit	profit	NOUN
fsr-3541	177	16	-	-	PUNCT
fsr-3541	177	17	making	making	NOUN
fsr-3541	177	18	as	as	ADP
fsr-3541	177	19	their	their	PRON
fsr-3541	177	20	main	main	ADJ
fsr-3541	177	21	or	or	CCONJ
fsr-3541	177	22	only	only	ADJ
fsr-3541	177	23	priority	priority	NOUN
fsr-3541	177	24	.	.	PUNCT
fsr-3541	178	1	“	"	PUNCT
fsr-3541	178	2	fiduciary	fiduciary	ADJ
fsr-3541	178	3	concerns	concern	NOUN
fsr-3541	178	4	”	"	PUNCT
fsr-3541	178	5	reflected	reflect	VERB
fsr-3541	178	6	consumer	consumer	NOUN
fsr-3541	178	7	opinion	opinion	NOUN
fsr-3541	178	8	on	on	ADP
fsr-3541	178	9	the	the	DET
fsr-3541	178	10	fiduciary	fiduciary	ADJ
fsr-3541	178	11	nature	nature	NOUN
fsr-3541	178	12	of	of	ADP
fsr-3541	178	13	the	the	DET
fsr-3541	178	14	banking	banking	NOUN
fsr-3541	178	15	system	system	NOUN
fsr-3541	178	16	.	.	PUNCT
fsr-3541	179	1	the	the	DET
fsr-3541	179	2	subthemes	subtheme	NOUN
fsr-3541	179	3	reflected	reflect	VERB
fsr-3541	179	4	their	their	PRON
fsr-3541	179	5	concerns	concern	NOUN
fsr-3541	179	6	regarding	regard	VERB
fsr-3541	179	7	the	the	DET
fsr-3541	179	8	protection	protection	NOUN
fsr-3541	179	9	of	of	ADP
fsr-3541	179	10	their	their	PRON
fsr-3541	179	11	own	own	ADJ
fsr-3541	179	12	interests	interest	NOUN
fsr-3541	179	13	.	.	PUNCT
fsr-3541	180	1	among	among	ADP
fsr-3541	180	2	the	the	DET
fsr-3541	180	3	35	35	NUM
fsr-3541	180	4	or	or	CCONJ
fsr-3541	180	5	below	below	ADP
fsr-3541	180	6	females	female	NOUN
fsr-3541	180	7	,	,	PUNCT
fsr-3541	180	8	greed	greed	NOUN
fsr-3541	180	9	and	and	CCONJ
fsr-3541	180	10	profit	profit	NOUN
fsr-3541	180	11	-	-	PUNCT
fsr-3541	180	12	seeking	seek	VERB
fsr-3541	180	13	subthemes	subtheme	NOUN
fsr-3541	180	14	are	be	AUX
fsr-3541	180	15	also	also	ADV
fsr-3541	180	16	dominant	dominant	ADJ
fsr-3541	180	17	.	.	PUNCT
fsr-3541	181	1	among	among	ADP
fsr-3541	181	2	the	the	DET
fsr-3541	181	3	35	35	NUM
fsr-3541	181	4	or	or	CCONJ
fsr-3541	181	5	above	above	ADP
fsr-3541	181	6	males	male	NOUN
fsr-3541	181	7	,	,	PUNCT
fsr-3541	181	8	greed	greed	NOUN
fsr-3541	181	9	and	and	CCONJ
fsr-3541	181	10	profit	profit	NOUN
fsr-3541	181	11	-	-	PUNCT
fsr-3541	181	12	seeking	seeking	NOUN
fsr-3541	181	13	constitute	constitute	VERB
fsr-3541	181	14	the	the	DET
fsr-3541	181	15	majority	majority	NOUN
fsr-3541	181	16	of	of	ADP
fsr-3541	181	17	the	the	DET
fsr-3541	181	18	themes	theme	NOUN
fsr-3541	181	19	categorized	categorize	VERB
fsr-3541	181	20	into	into	ADP
fsr-3541	181	21	perceived	perceive	VERB
fsr-3541	181	22	unfair	unfair	ADJ
fsr-3541	181	23	practices	practice	NOUN
fsr-3541	181	24	.	.	PUNCT
fsr-3541	182	1	overall	overall	ADV
fsr-3541	182	2	,	,	PUNCT
fsr-3541	182	3	respondents	respondent	NOUN
fsr-3541	182	4	demonstrated	demonstrate	VERB
fsr-3541	182	5	evidence	evidence	NOUN
fsr-3541	182	6	of	of	ADP
fsr-3541	182	7	perceived	perceive	VERB
fsr-3541	182	8	unfair	unfair	ADJ
fsr-3541	182	9	practices	practice	NOUN
fsr-3541	182	10	of	of	ADP
fsr-3541	182	11	the	the	DET
fsr-3541	182	12	banking	banking	NOUN
fsr-3541	182	13	system	system	NOUN
fsr-3541	182	14	and	and	CCONJ
fsr-3541	182	15	financial	financial	ADJ
fsr-3541	182	16	institutions	institution	NOUN
fsr-3541	182	17	.	.	PUNCT
fsr-3541	183	1	one	one	NUM
fsr-3541	183	2	35	35	NUM
fsr-3541	183	3	or	or	CCONJ
fsr-3541	183	4	younger	young	ADJ
fsr-3541	183	5	male	male	ADJ
fsr-3541	183	6	respondent	respondent	NOUN
fsr-3541	183	7	:	:	PUNCT
fsr-3541	183	8	“	"	PUNCT
fsr-3541	183	9	most	most	ADJ
fsr-3541	183	10	financial	financial	ADJ
fsr-3541	183	11	institutions	institution	NOUN
fsr-3541	183	12	are	be	AUX
fsr-3541	183	13	not	not	PART
fsr-3541	183	14	made	make	VERB
fsr-3541	183	15	to	to	PART
fsr-3541	183	16	help	help	VERB
fsr-3541	183	17	people	people	NOUN
fsr-3541	183	18	.	.	PUNCT
fsr-3541	184	1	their	their	PRON
fsr-3541	184	2	main	main	ADJ
fsr-3541	184	3	goal	goal	NOUN
fsr-3541	184	4	is	be	AUX
fsr-3541	184	5	to	to	PART
fsr-3541	184	6	make	make	VERB
fsr-3541	184	7	money	money	NOUN
fsr-3541	184	8	and	and	CCONJ
fsr-3541	184	9	make	make	VERB
fsr-3541	184	10	their	their	PRON
fsr-3541	184	11	partners	partner	NOUN
fsr-3541	184	12	money	money	NOUN
fsr-3541	184	13	.	.	PUNCT
fsr-3541	185	1	if	if	SCONJ
fsr-3541	185	2	it	it	PRON
fsr-3541	185	3	were	be	AUX
fsr-3541	185	4	truly	truly	ADV
fsr-3541	185	5	about	about	ADP
fsr-3541	185	6	assistance	assistance	NOUN
fsr-3541	185	7	,	,	PUNCT
fsr-3541	185	8	then	then	ADV
fsr-3541	185	9	every	every	DET
fsr-3541	185	10	customer	customer	NOUN
fsr-3541	185	11	would	would	AUX
fsr-3541	185	12	be	be	AUX
fsr-3541	185	13	treated	treat	VERB
fsr-3541	185	14	equally	equally	ADV
fsr-3541	185	15	and	and	CCONJ
fsr-3541	185	16	it	it	PRON
fsr-3541	185	17	would	would	AUX
fsr-3541	185	18	n’t	not	PART
fsr-3541	185	19	cost	cost	VERB
fsr-3541	185	20	an	an	DET
fsr-3541	185	21	arm	arm	NOUN
fsr-3541	185	22	and	and	CCONJ
fsr-3541	185	23	a	a	DET
fsr-3541	185	24	leg	leg	NOUN
fsr-3541	185	25	to	to	PART
fsr-3541	185	26	pay	pay	VERB
fsr-3541	185	27	these	these	DET
fsr-3541	185	28	institutions	institution	NOUN
fsr-3541	185	29	for	for	ADP
fsr-3541	185	30	their	their	PRON
fsr-3541	185	31	services	service	NOUN
fsr-3541	185	32	.	.	PUNCT
fsr-3541	186	1	and	and	CCONJ
fsr-3541	186	2	it	it	PRON
fsr-3541	186	3	would	would	AUX
fsr-3541	186	4	also	also	ADV
fsr-3541	186	5	be	be	AUX
fsr-3541	186	6	much	much	ADV
fsr-3541	186	7	easier	easy	ADJ
fsr-3541	186	8	for	for	SCONJ
fsr-3541	186	9	people	people	NOUN
fsr-3541	186	10	to	to	PART
fsr-3541	186	11	build	build	VERB
fsr-3541	186	12	credit	credit	NOUN
fsr-3541	186	13	.	.	PUNCT
fsr-3541	187	1	the	the	DET
fsr-3541	187	2	credit	credit	NOUN
fsr-3541	187	3	system	system	NOUN
fsr-3541	187	4	is	be	AUX
fsr-3541	187	5	just	just	ADV
fsr-3541	187	6	about	about	ADP
fsr-3541	187	7	the	the	DET
fsr-3541	187	8	most	most	ADV
fsr-3541	187	9	oppressive	oppressive	ADJ
fsr-3541	187	10	system	system	NOUN
fsr-3541	187	11	that	that	PRON
fsr-3541	187	12	was	be	AUX
fsr-3541	187	13	ever	ever	ADV
fsr-3541	187	14	conceived	conceive	VERB
fsr-3541	187	15	.	.	PUNCT
fsr-3541	188	1	(	(	PUNCT
fsr-3541	188	2	but	but	CCONJ
fsr-3541	188	3	that	that	PRON
fsr-3541	188	4	’s	’	VERB
fsr-3541	188	5	a	a	DET
fsr-3541	188	6	whole	whole	ADJ
fsr-3541	188	7	other	other	ADJ
fsr-3541	188	8	discussion	discussion	NOUN
fsr-3541	188	9	.	.	PUNCT
fsr-3541	188	10	)	)	PUNCT
fsr-3541	188	11	”	"	PUNCT
fsr-3541	189	1	a	a	DET
fsr-3541	189	2	female	female	ADJ
fsr-3541	189	3	respondent	respondent	NOUN
fsr-3541	189	4	,	,	PUNCT
fsr-3541	189	5	35	35	NUM
fsr-3541	189	6	years	year	NOUN
fsr-3541	189	7	or	or	CCONJ
fsr-3541	189	8	younger	young	ADJ
fsr-3541	189	9	:	:	PUNCT
fsr-3541	189	10	“	"	PUNCT
fsr-3541	189	11	i	i	PRON
fsr-3541	189	12	think	think	VERB
fsr-3541	189	13	that	that	SCONJ
fsr-3541	189	14	banks	bank	NOUN
fsr-3541	189	15	are	be	AUX
fsr-3541	189	16	often	often	ADV
fsr-3541	189	17	only	only	ADV
fsr-3541	189	18	out	out	ADP
fsr-3541	189	19	for	for	ADP
fsr-3541	189	20	making	make	VERB
fsr-3541	189	21	profit	profit	NOUN
fsr-3541	189	22	for	for	ADP
fsr-3541	189	23	themselves	themselves	PRON
fsr-3541	189	24	which	which	PRON
fsr-3541	189	25	is	be	AUX
fsr-3541	189	26	why	why	SCONJ
fsr-3541	189	27	they	they	PRON
fsr-3541	189	28	are	be	AUX
fsr-3541	189	29	always	always	ADV
fsr-3541	189	30	trying	try	VERB
fsr-3541	189	31	to	to	PART
fsr-3541	189	32	sell	sell	VERB
fsr-3541	189	33	products	product	NOUN
fsr-3541	189	34	to	to	ADP
fsr-3541	189	35	people	people	NOUN
fsr-3541	189	36	when	when	SCONJ
fsr-3541	189	37	they	they	PRON
fsr-3541	189	38	’re	’re	AUX
fsr-3541	189	39	coming	come	VERB
fsr-3541	189	40	in	in	ADP
fsr-3541	189	41	to	to	PART
fsr-3541	189	42	just	just	ADV
fsr-3541	189	43	make	make	VERB
fsr-3541	189	44	a	a	DET
fsr-3541	189	45	basic	basic	ADJ
fsr-3541	189	46	withdrawal	withdrawal	NOUN
fsr-3541	189	47	.	.	PUNCT
fsr-3541	189	48	”	"	PUNCT
fsr-3541	189	49	table	table	NOUN
fsr-3541	189	50	3	3	NUM
fsr-3541	189	51	(	(	PUNCT
fsr-3541	189	52	continued	continued	ADJ
fsr-3541	189	53	)	)	PUNCT
fsr-3541	189	54	themes	theme	NOUN
fsr-3541	189	55	subthemes	subtheme	VERB
fsr-3541	189	56	gender	gender	NOUN
fsr-3541	189	57	and	and	CCONJ
fsr-3541	189	58	age	age	NOUN
fsr-3541	189	59	trust	trust	NOUN
fsr-3541	189	60	issues	issue	NOUN
fsr-3541	189	61	in	in	ADP
fsr-3541	189	62	general	general	ADJ
fsr-3541	189	63	historical	historical	ADJ
fsr-3541	189	64	events	event	NOUN
fsr-3541	189	65	mistrust	mistrust	NOUN
fsr-3541	189	66	mistrust	mistrust	NOUN
fsr-3541	189	67	in	in	ADP
fsr-3541	189	68	government	government	NOUN
fsr-3541	189	69	/	/	SYM
fsr-3541	189	70	corporate	corporate	ADJ
fsr-3541	189	71	35	35	NUM
fsr-3541	189	72	or	or	CCONJ
fsr-3541	189	73	below	below	ADP
fsr-3541	189	74	gender	gender	NOUN
fsr-3541	189	75	diverse	diverse	ADJ
fsr-3541	189	76	trust	trust	NOUN
fsr-3541	189	77	issues	issue	NOUN
fsr-3541	189	78	in	in	ADP
fsr-3541	189	79	general	general	ADJ
fsr-3541	189	80	35	35	NUM
fsr-3541	189	81	or	or	CCONJ
fsr-3541	189	82	above	above	ADP
fsr-3541	189	83	males	male	NOUN
fsr-3541	189	84	—	—	PUNCT
fsr-3541	189	85	35	35	NUM
fsr-3541	189	86	or	or	CCONJ
fsr-3541	189	87	above	above	ADP
fsr-3541	189	88	females	females	PROPN
fsr-3541	189	89	general	general	PROPN
fsr-3541	189	90	trust	trust	PROPN
fsr-3541	189	91	issues	issue	NOUN
fsr-3541	189	92	35	35	NUM
fsr-3541	189	93	or	or	CCONJ
fsr-3541	189	94	above	above	ADP
fsr-3541	189	95	gender	gender	NOUN
fsr-3541	189	96	diverse	diverse	ADJ
fsr-3541	189	97	220	220	NUM
fsr-3541	189	98	i.	i.	NOUN
fsr-3541	189	99	chawla	chawla	PROPN
fsr-3541	189	100	et	et	PROPN
fsr-3541	189	101	al	al	PROPN
fsr-3541	189	102	.	.	PUNCT
fsr-3541	189	103	/	/	SYM
fsr-3541	189	104	financial	financial	ADJ
fsr-3541	189	105	services	service	NOUN
fsr-3541	189	106	review	review	VERB
fsr-3541	189	107	31	31	NUM
fsr-3541	189	108	(	(	PUNCT
fsr-3541	189	109	2023	2023	NUM
fsr-3541	189	110	)	)	PUNCT
fsr-3541	190	1	211–228	211–228	NUM
fsr-3541	190	2	another	another	DET
fsr-3541	190	3	female	female	NOUN
fsr-3541	190	4	describes	describe	VERB
fsr-3541	190	5	a	a	DET
fsr-3541	190	6	common	common	ADJ
fsr-3541	190	7	perception	perception	NOUN
fsr-3541	190	8	of	of	ADP
fsr-3541	190	9	unfair	unfair	ADJ
fsr-3541	190	10	fees	fee	NOUN
fsr-3541	190	11	and	and	CCONJ
fsr-3541	190	12	charges	charge	NOUN
fsr-3541	190	13	:	:	PUNCT
fsr-3541	190	14	“	"	PUNCT
fsr-3541	190	15	they	they	PRON
fsr-3541	190	16	try	try	VERB
fsr-3541	190	17	to	to	PART
fsr-3541	190	18	take	take	VERB
fsr-3541	190	19	your	your	PRON
fsr-3541	190	20	money	money	NOUN
fsr-3541	190	21	with	with	ADP
fsr-3541	190	22	fees	fee	NOUN
fsr-3541	190	23	that	that	PRON
fsr-3541	190	24	are	be	AUX
fsr-3541	190	25	n’t	not	PART
fsr-3541	190	26	reasonable	reasonable	ADJ
fsr-3541	190	27	.	.	PUNCT
fsr-3541	190	28	”	"	PUNCT
fsr-3541	191	1	two	two	NUM
fsr-3541	191	2	male	male	ADJ
fsr-3541	191	3	respondents	respondent	NOUN
fsr-3541	191	4	,	,	PUNCT
fsr-3541	191	5	under	under	ADP
fsr-3541	191	6	the	the	DET
fsr-3541	191	7	age	age	NOUN
fsr-3541	191	8	of	of	ADP
fsr-3541	191	9	35	35	NUM
fsr-3541	191	10	years	year	NOUN
fsr-3541	191	11	,	,	PUNCT
fsr-3541	191	12	capture	capture	VERB
fsr-3541	191	13	the	the	DET
fsr-3541	191	14	ill	ill	ADV
fsr-3541	191	15	-	-	PUNCT
fsr-3541	191	16	intent	intent	NOUN
fsr-3541	191	17	and	and	CCONJ
fsr-3541	191	18	lack	lack	NOUN
fsr-3541	191	19	of	of	ADP
fsr-3541	191	20	fiduciary	fiduciary	ADJ
fsr-3541	191	21	responsibility	responsibility	NOUN
fsr-3541	191	22	of	of	ADP
fsr-3541	191	23	banks	bank	NOUN
fsr-3541	191	24	:	:	PUNCT
fsr-3541	191	25	“	"	PUNCT
fsr-3541	191	26	they	they	PRON
fsr-3541	191	27	are	be	AUX
fsr-3541	191	28	seeking	seek	VERB
fsr-3541	191	29	to	to	PART
fsr-3541	191	30	make	make	VERB
fsr-3541	191	31	money	money	NOUN
fsr-3541	191	32	off	off	ADP
fsr-3541	191	33	me	i	PRON
fsr-3541	191	34	and	and	CCONJ
fsr-3541	191	35	will	will	AUX
fsr-3541	191	36	prioritize	prioritize	VERB
fsr-3541	191	37	that	that	PRON
fsr-3541	191	38	rather	rather	ADV
fsr-3541	191	39	than	than	ADP
fsr-3541	191	40	me	i	PRON
fsr-3541	191	41	.	.	PUNCT
fsr-3541	191	42	”	"	PUNCT
fsr-3541	192	1	“	"	PUNCT
fsr-3541	192	2	financial	financial	ADJ
fsr-3541	192	3	institutions	institution	NOUN
fsr-3541	192	4	encourage	encourage	VERB
fsr-3541	192	5	debt	debt	NOUN
fsr-3541	192	6	on	on	ADP
fsr-3541	192	7	people	people	NOUN
fsr-3541	192	8	and	and	CCONJ
fsr-3541	192	9	play	play	VERB
fsr-3541	192	10	on	on	ADP
fsr-3541	192	11	their	their	PRON
fsr-3541	192	12	psychological	psychological	ADJ
fsr-3541	192	13	well	well	ADJ
fsr-3541	192	14	beings	being	NOUN
fsr-3541	192	15	or	or	CCONJ
fsr-3541	192	16	addiction	addiction	NOUN
fsr-3541	192	17	to	to	PART
fsr-3541	192	18	spend	spend	VERB
fsr-3541	192	19	money	money	NOUN
fsr-3541	192	20	to	to	ADP
fsr-3541	192	21	debt	debt	NOUN
fsr-3541	192	22	trap	trap	VERB
fsr-3541	192	23	them	they	PRON
fsr-3541	192	24	.	.	PUNCT
fsr-3541	192	25	”	"	PUNCT
fsr-3541	193	1	in	in	ADP
fsr-3541	193	2	addition	addition	NOUN
fsr-3541	193	3	to	to	ADP
fsr-3541	193	4	perceiving	perceive	VERB
fsr-3541	193	5	that	that	SCONJ
fsr-3541	193	6	banks	bank	NOUN
fsr-3541	193	7	lack	lack	VERB
fsr-3541	193	8	a	a	DET
fsr-3541	193	9	fiduciary	fiduciary	ADJ
fsr-3541	193	10	responsibility	responsibility	NOUN
fsr-3541	193	11	to	to	ADP
fsr-3541	193	12	customers	customer	NOUN
fsr-3541	193	13	,	,	PUNCT
fsr-3541	193	14	others	other	NOUN
fsr-3541	193	15	describe	describe	VERB
fsr-3541	193	16	an	an	DET
fsr-3541	193	17	intentional	intentional	ADJ
fsr-3541	193	18	effort	effort	NOUN
fsr-3541	193	19	to	to	PART
fsr-3541	193	20	confuse	confuse	VERB
fsr-3541	193	21	customers	customer	NOUN
fsr-3541	193	22	.	.	PUNCT
fsr-3541	194	1	one	one	NUM
fsr-3541	194	2	example	example	NOUN
fsr-3541	194	3	comes	come	VERB
fsr-3541	194	4	from	from	ADP
fsr-3541	194	5	a	a	DET
fsr-3541	194	6	respondent	respondent	NOUN
fsr-3541	194	7	described	describe	VERB
fsr-3541	194	8	as	as	ADP
fsr-3541	194	9	other	other	ADJ
fsr-3541	194	10	gender	gender	NOUN
fsr-3541	194	11	,	,	PUNCT
fsr-3541	194	12	and	and	CCONJ
fsr-3541	194	13	under	under	ADP
fsr-3541	194	14	35	35	NUM
fsr-3541	194	15	years	year	NOUN
fsr-3541	194	16	of	of	ADP
fsr-3541	194	17	age	age	NOUN
fsr-3541	194	18	:	:	PUNCT
fsr-3541	194	19	“	"	PUNCT
fsr-3541	194	20	use	use	NOUN
fsr-3541	194	21	of	of	ADP
fsr-3541	194	22	wordings	wording	NOUN
fsr-3541	194	23	that	that	PRON
fsr-3541	194	24	confuse	confuse	VERB
fsr-3541	194	25	the	the	DET
fsr-3541	194	26	public	public	NOUN
fsr-3541	194	27	,	,	PUNCT
fsr-3541	194	28	often	often	ADV
fsr-3541	194	29	times	time	NOUN
fsr-3541	194	30	leading	lead	VERB
fsr-3541	194	31	to	to	ADP
fsr-3541	194	32	some	some	DET
fsr-3541	194	33	support	support	NOUN
fsr-3541	194	34	of	of	ADP
fsr-3541	194	35	fee	fee	NOUN
fsr-3541	194	36	collection	collection	NOUN
fsr-3541	194	37	because	because	SCONJ
fsr-3541	194	38	people	people	NOUN
fsr-3541	194	39	do	do	AUX
fsr-3541	194	40	n’t	not	PART
fsr-3541	194	41	understand	understand	VERB
fsr-3541	194	42	how	how	SCONJ
fsr-3541	194	43	it	it	PRON
fsr-3541	194	44	works	work	VERB
fsr-3541	194	45	.	.	PUNCT
fsr-3541	194	46	”	"	PUNCT
fsr-3541	195	1	respondents	respondent	NOUN
fsr-3541	195	2	aged	age	VERB
fsr-3541	195	3	35	35	NUM
fsr-3541	195	4	and	and	CCONJ
fsr-3541	195	5	above	above	ADP
fsr-3541	195	6	express	express	VERB
fsr-3541	195	7	cynicism	cynicism	NOUN
fsr-3541	195	8	and	and	CCONJ
fsr-3541	195	9	skepticism	skepticism	NOUN
fsr-3541	195	10	about	about	ADP
fsr-3541	195	11	financial	financial	ADJ
fsr-3541	195	12	institutions	institution	NOUN
fsr-3541	195	13	;	;	PUNCT
fsr-3541	195	14	however	however	ADV
fsr-3541	195	15	,	,	PUNCT
fsr-3541	195	16	they	they	PRON
fsr-3541	195	17	discuss	discuss	VERB
fsr-3541	195	18	fees	fee	NOUN
fsr-3541	195	19	more	more	ADV
fsr-3541	195	20	frequently	frequently	ADV
fsr-3541	195	21	:	:	PUNCT
fsr-3541	195	22	“	"	PUNCT
fsr-3541	195	23	i	i	PRON
fsr-3541	195	24	just	just	ADV
fsr-3541	195	25	worry	worry	VERB
fsr-3541	195	26	about	about	ADP
fsr-3541	195	27	having	have	VERB
fsr-3541	195	28	my	my	PRON
fsr-3541	195	29	money	money	NOUN
fsr-3541	195	30	in	in	ADP
fsr-3541	195	31	banks	bank	NOUN
fsr-3541	195	32	in	in	ADP
fsr-3541	195	33	the	the	DET
fsr-3541	195	34	event	event	NOUN
fsr-3541	195	35	or	or	CCONJ
fsr-3541	195	36	a	a	DET
fsr-3541	195	37	financial	financial	ADJ
fsr-3541	195	38	crisis	crisis	NOUN
fsr-3541	195	39	and	and	CCONJ
fsr-3541	195	40	the	the	DET
fsr-3541	195	41	fees	fee	NOUN
fsr-3541	195	42	associated	associate	VERB
fsr-3541	195	43	with	with	ADP
fsr-3541	195	44	most	most	ADJ
fsr-3541	195	45	accounts	account	NOUN
fsr-3541	195	46	are	be	AUX
fsr-3541	195	47	ridiculous	ridiculous	ADJ
fsr-3541	195	48	.	.	PUNCT
fsr-3541	195	49	”	"	PUNCT
fsr-3541	196	1	(	(	PUNCT
fsr-3541	196	2	female	female	NOUN
fsr-3541	196	3	)	)	PUNCT
fsr-3541	196	4	“	"	PUNCT
fsr-3541	196	5	fees	fee	NOUN
fsr-3541	196	6	on	on	ADP
fsr-3541	196	7	everything	everything	PRON
fsr-3541	196	8	!	!	PUNCT
fsr-3541	197	1	i	i	PRON
fsr-3541	197	2	feel	feel	VERB
fsr-3541	197	3	‘	'	PUNCT
fsr-3541	197	4	nickel	nickel	NOUN
fsr-3541	197	5	and	and	CCONJ
fsr-3541	197	6	dimed	dim	VERB
fsr-3541	197	7	’	'	PUNCT
fsr-3541	197	8	to	to	ADP
fsr-3541	197	9	death	death	NOUN
fsr-3541	197	10	.	.	PUNCT
fsr-3541	198	1	financial	financial	ADJ
fsr-3541	198	2	institutions	institution	NOUN
fsr-3541	198	3	are	be	AUX
fsr-3541	198	4	only	only	ADV
fsr-3541	198	5	there	there	ADV
fsr-3541	198	6	to	to	PART
fsr-3541	198	7	make	make	VERB
fsr-3541	198	8	money	money	NOUN
fsr-3541	198	9	off	off	ADP
fsr-3541	198	10	you	you	PRON
fsr-3541	198	11	.	.	PUNCT
fsr-3541	199	1	they	they	PRON
fsr-3541	199	2	refuse	refuse	VERB
fsr-3541	199	3	to	to	PART
fsr-3541	199	4	help	help	VERB
fsr-3541	199	5	you	you	PRON
fsr-3541	199	6	when	when	SCONJ
fsr-3541	199	7	you	you	PRON
fsr-3541	199	8	need	need	VERB
fsr-3541	199	9	it	it	PRON
fsr-3541	199	10	the	the	DET
fsr-3541	199	11	most	most	ADJ
fsr-3541	199	12	,	,	PUNCT
fsr-3541	199	13	even	even	ADV
fsr-3541	199	14	though	though	SCONJ
fsr-3541	199	15	your	your	PRON
fsr-3541	199	16	credit	credit	NOUN
fsr-3541	199	17	score	score	NOUN
fsr-3541	199	18	is	be	AUX
fsr-3541	199	19	high	high	ADJ
fsr-3541	199	20	and	and	CCONJ
fsr-3541	199	21	you	you	PRON
fsr-3541	199	22	have	have	AUX
fsr-3541	199	23	n’t	not	PART
fsr-3541	199	24	missed	miss	VERB
fsr-3541	199	25	a	a	DET
fsr-3541	199	26	payment	payment	NOUN
fsr-3541	199	27	of	of	ADP
fsr-3541	199	28	any	any	DET
fsr-3541	199	29	kind	kind	NOUN
fsr-3541	199	30	in	in	ADP
fsr-3541	199	31	decades	decade	NOUN
fsr-3541	199	32	.	.	PUNCT
fsr-3541	199	33	”	"	PUNCT
fsr-3541	200	1	(	(	PUNCT
fsr-3541	200	2	male	male	NOUN
fsr-3541	200	3	)	)	PUNCT
fsr-3541	200	4	“	"	PUNCT
fsr-3541	200	5	well	well	INTJ
fsr-3541	200	6	,	,	PUNCT
fsr-3541	200	7	alot	alot	NOUN
fsr-3541	200	8	of	of	ADP
fsr-3541	200	9	them	they	PRON
fsr-3541	200	10	have	have	VERB
fsr-3541	200	11	ways	way	NOUN
fsr-3541	200	12	to	to	PART
fsr-3541	200	13	get	get	VERB
fsr-3541	200	14	more	more	ADJ
fsr-3541	200	15	money	money	NOUN
fsr-3541	200	16	out	out	ADP
fsr-3541	200	17	of	of	ADP
fsr-3541	200	18	you	you	PRON
fsr-3541	200	19	even	even	ADV
fsr-3541	200	20	when	when	SCONJ
fsr-3541	200	21	you	you	PRON
fsr-3541	200	22	are	be	AUX
fsr-3541	200	23	already	already	ADV
fsr-3541	200	24	broke	break	VERB
fsr-3541	200	25	and	and	CCONJ
fsr-3541	200	26	struggling	struggle	VERB
fsr-3541	200	27	.	.	PROPN
fsr-3541	201	1	overdraft	overdraft	NOUN
fsr-3541	201	2	fees	fee	NOUN
fsr-3541	201	3	,	,	PUNCT
fsr-3541	201	4	the	the	DET
fsr-3541	201	5	percentages	percentage	NOUN
fsr-3541	201	6	of	of	ADP
fsr-3541	201	7	interest	interest	NOUN
fsr-3541	201	8	on	on	ADP
fsr-3541	201	9	loans	loan	NOUN
fsr-3541	201	10	,	,	PUNCT
fsr-3541	201	11	i	i	PRON
fsr-3541	201	12	mean	mean	VERB
fsr-3541	201	13	the	the	DET
fsr-3541	201	14	reason	reason	NOUN
fsr-3541	201	15	you	you	PRON
fsr-3541	201	16	get	get	VERB
fsr-3541	201	17	a	a	DET
fsr-3541	201	18	loan	loan	NOUN
fsr-3541	201	19	is	be	AUX
fsr-3541	201	20	because	because	SCONJ
fsr-3541	201	21	you	you	PRON
fsr-3541	201	22	do	do	AUX
fsr-3541	201	23	n’t	not	PART
fsr-3541	201	24	have	have	VERB
fsr-3541	201	25	enough	enough	ADJ
fsr-3541	201	26	money	money	NOUN
fsr-3541	201	27	to	to	PART
fsr-3541	201	28	pay	pay	VERB
fsr-3541	201	29	for	for	ADP
fsr-3541	201	30	whatever	whatever	PRON
fsr-3541	201	31	the	the	DET
fsr-3541	201	32	loan	loan	NOUN
fsr-3541	201	33	is	be	AUX
fsr-3541	201	34	for	for	ADP
fsr-3541	201	35	.	.	PUNCT
fsr-3541	202	1	and	and	CCONJ
fsr-3541	202	2	instead	instead	ADV
fsr-3541	202	3	of	of	ADP
fsr-3541	202	4	helping	help	VERB
fsr-3541	202	5	.	.	PUNCT
fsr-3541	202	6	.	.	PUNCT
fsr-3541	202	7	.	.	PUNCT
fsr-3541	203	1	later	later	ADV
fsr-3541	203	2	on	on	ADV
fsr-3541	203	3	down	down	ADP
fsr-3541	203	4	the	the	DET
fsr-3541	203	5	line	line	NOUN
fsr-3541	203	6	they	they	PRON
fsr-3541	203	7	have	have	AUX
fsr-3541	203	8	taken	take	VERB
fsr-3541	203	9	way	way	NOUN
fsr-3541	203	10	more	more	ADJ
fsr-3541	203	11	.	.	PUNCT
fsr-3541	203	12	”	"	PUNCT
fsr-3541	204	1	(	(	PUNCT
fsr-3541	204	2	female	female	NOUN
fsr-3541	204	3	)	)	PUNCT
fsr-3541	204	4	“	"	PUNCT
fsr-3541	204	5	they	they	PRON
fsr-3541	204	6	are	be	AUX
fsr-3541	204	7	ultimately	ultimately	ADV
fsr-3541	204	8	more	more	ADV
fsr-3541	204	9	interested	interested	ADJ
fsr-3541	204	10	in	in	ADP
fsr-3541	204	11	making	make	VERB
fsr-3541	204	12	money	money	NOUN
fsr-3541	204	13	above	above	ADP
fsr-3541	204	14	all	all	DET
fsr-3541	204	15	else	else	ADV
fsr-3541	204	16	.	.	PUNCT
fsr-3541	205	1	they	they	PRON
fsr-3541	205	2	seem	seem	VERB
fsr-3541	205	3	only	only	ADV
fsr-3541	205	4	work	work	NOUN
fsr-3541	205	5	for	for	ADP
fsr-3541	205	6	those	those	PRON
fsr-3541	205	7	already	already	ADV
fsr-3541	205	8	doing	do	VERB
fsr-3541	205	9	well	well	ADV
fsr-3541	205	10	while	while	SCONJ
fsr-3541	205	11	burying	bury	VERB
fsr-3541	205	12	the	the	PRON
fsr-3541	205	13	already	already	ADV
fsr-3541	205	14	struggling	struggle	VERB
fsr-3541	205	15	in	in	ADP
fsr-3541	205	16	high	high	ADJ
fsr-3541	205	17	fees	fee	NOUN
fsr-3541	205	18	and	and	CCONJ
fsr-3541	205	19	high	high	ADJ
fsr-3541	205	20	-	-	PUNCT
fsr-3541	205	21	interest	interest	NOUN
fsr-3541	205	22	rates	rate	NOUN
fsr-3541	205	23	.	.	PUNCT
fsr-3541	205	24	”	"	PUNCT
fsr-3541	206	1	(	(	PUNCT
fsr-3541	206	2	female	female	NOUN
fsr-3541	206	3	)	)	PUNCT
fsr-3541	206	4	other	other	ADJ
fsr-3541	206	5	respondents	respondent	NOUN
fsr-3541	206	6	raise	raise	VERB
fsr-3541	206	7	issues	issue	NOUN
fsr-3541	206	8	with	with	ADP
fsr-3541	206	9	transparency	transparency	NOUN
fsr-3541	206	10	—	—	PUNCT
fsr-3541	206	11	with	with	ADP
fsr-3541	206	12	regard	regard	NOUN
fsr-3541	206	13	to	to	ADP
fsr-3541	206	14	fees	fee	NOUN
fsr-3541	206	15	and	and	CCONJ
fsr-3541	206	16	communication	communication	NOUN
fsr-3541	206	17	:	:	PUNCT
fsr-3541	206	18	“	"	PUNCT
fsr-3541	206	19	i	i	PRON
fsr-3541	206	20	do	do	AUX
fsr-3541	206	21	not	not	PART
fsr-3541	206	22	believe	believe	VERB
fsr-3541	206	23	financial	financial	ADJ
fsr-3541	206	24	institutions	institution	NOUN
fsr-3541	206	25	are	be	AUX
fsr-3541	206	26	transparent	transparent	ADJ
fsr-3541	206	27	and	and	CCONJ
fsr-3541	206	28	the	the	DET
fsr-3541	206	29	few	few	ADJ
fsr-3541	206	30	i	i	PRON
fsr-3541	206	31	have	have	AUX
fsr-3541	206	32	had	have	VERB
fsr-3541	206	33	business	business	NOUN
fsr-3541	206	34	dealings	dealing	NOUN
fsr-3541	206	35	with	with	ADP
fsr-3541	206	36	are	be	AUX
fsr-3541	206	37	concerned	concern	VERB
fsr-3541	206	38	more	more	ADV
fsr-3541	206	39	with	with	ADP
fsr-3541	206	40	the	the	DET
fsr-3541	206	41	all	all	PRON
fsr-3541	206	42	might	might	AUX
fsr-3541	206	43	dollar	dollar	VERB
fsr-3541	206	44	and	and	CCONJ
fsr-3541	206	45	those	those	PRON
fsr-3541	206	46	who	who	PRON
fsr-3541	206	47	can	can	AUX
fsr-3541	206	48	provide	provide	VERB
fsr-3541	206	49	it	it	PRON
fsr-3541	206	50	in	in	ADP
fsr-3541	206	51	the	the	DET
fsr-3541	206	52	form	form	NOUN
fsr-3541	206	53	of	of	ADP
fsr-3541	206	54	payments	payment	NOUN
fsr-3541	206	55	,	,	PUNCT
fsr-3541	206	56	deposits	deposit	NOUN
fsr-3541	206	57	etc	etc	X
fsr-3541	206	58	.	.	X
fsr-3541	206	59	.	.	PUNCT
fsr-3541	206	60	.	.	PUNCT
fsr-3541	206	61	.	.	PUNCT
fsr-3541	207	1	with	with	ADP
fsr-3541	207	2	their	their	PRON
fsr-3541	207	3	facility	facility	NOUN
fsr-3541	207	4	.	.	PUNCT
fsr-3541	207	5	”	"	PUNCT
fsr-3541	208	1	(	(	PUNCT
fsr-3541	208	2	female	female	NOUN
fsr-3541	208	3	)	)	PUNCT
fsr-3541	208	4	“	"	PUNCT
fsr-3541	208	5	wording	wording	NOUN
fsr-3541	208	6	of	of	ADP
fsr-3541	208	7	certain	certain	ADJ
fsr-3541	208	8	terms	term	NOUN
fsr-3541	208	9	are	be	AUX
fsr-3541	208	10	misleading	misleading	ADJ
fsr-3541	208	11	.	.	PUNCT
fsr-3541	208	12	”	"	PUNCT
fsr-3541	209	1	(	(	PUNCT
fsr-3541	209	2	female	female	NOUN
fsr-3541	209	3	)	)	PUNCT
fsr-3541	209	4	table	table	NOUN
fsr-3541	209	5	4	4	NUM
fsr-3541	209	6	themes	theme	NOUN
fsr-3541	209	7	and	and	CCONJ
fsr-3541	209	8	distribution	distribution	NOUN
fsr-3541	209	9	by	by	ADP
fsr-3541	209	10	age	age	NOUN
fsr-3541	209	11	and	and	CCONJ
fsr-3541	209	12	gender	gender	NOUN
fsr-3541	209	13	(	(	PUNCT
fsr-3541	209	14	n	n	NOUN
fsr-3541	209	15	5	5	NUM
fsr-3541	209	16	416	416	NUM
fsr-3541	209	17	)	)	PUNCT
fsr-3541	209	18	age	age	NOUN
fsr-3541	209	19	35	35	NUM
fsr-3541	209	20	or	or	CCONJ
fsr-3541	209	21	below	below	ADP
fsr-3541	209	22	35	35	NUM
fsr-3541	209	23	or	or	CCONJ
fsr-3541	209	24	above	above	ADP
fsr-3541	209	25	gender	gender	NOUN
fsr-3541	209	26	males	male	NOUN
fsr-3541	209	27	females	female	NOUN
fsr-3541	209	28	gender	gender	NOUN
fsr-3541	209	29	diverse	diverse	ADJ
fsr-3541	209	30	males	male	NOUN
fsr-3541	209	31	females	female	NOUN
fsr-3541	209	32	gender	gender	NOUN
fsr-3541	209	33	diverse	diverse	ADJ
fsr-3541	209	34	historical	historical	ADJ
fsr-3541	209	35	experience	experience	NOUN
fsr-3541	209	36	:	:	PUNCT
fsr-3541	209	37	systemic	systemic	ADJ
fsr-3541	209	38	and	and	CCONJ
fsr-3541	209	39	personal	personal	ADJ
fsr-3541	209	40	4.6	4.6	NUM
fsr-3541	209	41	%	%	NOUN
fsr-3541	209	42	4.6	4.6	NUM
fsr-3541	209	43	%	%	NOUN
fsr-3541	209	44	0.5	0.5	NUM
fsr-3541	209	45	%	%	NOUN
fsr-3541	209	46	10.6	10.6	NUM
fsr-3541	209	47	%	%	NOUN
fsr-3541	209	48	9.4	9.4	NUM
fsr-3541	209	49	%	%	NOUN
fsr-3541	209	50	0.0	0.0	NUM
fsr-3541	209	51	%	%	NOUN
fsr-3541	209	52	conceptual	conceptual	ADJ
fsr-3541	209	53	understanding	understanding	NOUN
fsr-3541	209	54	16.3	16.3	NUM
fsr-3541	209	55	%	%	NOUN
fsr-3541	209	56	14.4	14.4	NUM
fsr-3541	209	57	%	%	NOUN
fsr-3541	209	58	1.4	1.4	NUM
fsr-3541	209	59	%	%	NOUN
fsr-3541	209	60	19.0	19.0	NUM
fsr-3541	209	61	%	%	NOUN
fsr-3541	209	62	9.1	9.1	NUM
fsr-3541	209	63	%	%	NOUN
fsr-3541	209	64	0.7	0.7	NUM
fsr-3541	209	65	%	%	NOUN
fsr-3541	209	66	general	general	ADJ
fsr-3541	209	67	trust	trust	NOUN
fsr-3541	209	68	2.6	2.6	NUM
fsr-3541	209	69	%	%	NOUN
fsr-3541	209	70	2.6	2.6	NUM
fsr-3541	209	71	%	%	NOUN
fsr-3541	209	72	0.5	0.5	NUM
fsr-3541	209	73	%	%	NOUN
fsr-3541	209	74	3.1	3.1	NUM
fsr-3541	209	75	%	%	NOUN
fsr-3541	209	76	0.0	0.0	NUM
fsr-3541	209	77	%	%	NOUN
fsr-3541	209	78	0.5	0.5	NUM
fsr-3541	209	79	%	%	NOUN
fsr-3541	209	80	i.	i.	PROPN
fsr-3541	209	81	chawla	chawla	PROPN
fsr-3541	209	82	et	et	PROPN
fsr-3541	209	83	al	al	PROPN
fsr-3541	209	84	.	.	PUNCT
fsr-3541	209	85	/	/	SYM
fsr-3541	209	86	financial	financial	ADJ
fsr-3541	209	87	services	service	NOUN
fsr-3541	209	88	review	review	VERB
fsr-3541	209	89	31	31	NUM
fsr-3541	209	90	(	(	PUNCT
fsr-3541	209	91	2023	2023	NUM
fsr-3541	209	92	)	)	PUNCT
fsr-3541	210	1	211–228	211–228	NUM
fsr-3541	210	2	221	221	NUM
fsr-3541	210	3	4.2	4.2	NUM
fsr-3541	210	4	.	.	PUNCT
fsr-3541	210	5	history	history	NOUN
fsr-3541	210	6	/	/	SYM
fsr-3541	210	7	experience	experience	NOUN
fsr-3541	210	8	many	many	ADJ
fsr-3541	210	9	respondents	respondent	NOUN
fsr-3541	210	10	describe	describe	VERB
fsr-3541	210	11	historic	historic	ADJ
fsr-3541	210	12	experiences	experience	NOUN
fsr-3541	210	13	,	,	PUNCT
fsr-3541	210	14	both	both	CCONJ
fsr-3541	210	15	systemic	systemic	ADJ
fsr-3541	210	16	and	and	CCONJ
fsr-3541	210	17	personal	personal	ADJ
fsr-3541	210	18	,	,	PUNCT
fsr-3541	210	19	that	that	PRON
fsr-3541	210	20	influence	influence	VERB
fsr-3541	210	21	their	their	PRON
fsr-3541	210	22	trust	trust	NOUN
fsr-3541	210	23	in	in	ADP
fsr-3541	210	24	financial	financial	ADJ
fsr-3541	210	25	institutions	institution	NOUN
fsr-3541	210	26	.	.	PUNCT
fsr-3541	211	1	history	history	NOUN
fsr-3541	211	2	/	/	SYM
fsr-3541	211	3	experience	experience	NOUN
fsr-3541	211	4	had	have	VERB
fsr-3541	211	5	prominent	prominent	ADJ
fsr-3541	211	6	subthemes	subtheme	NOUN
fsr-3541	211	7	across	across	ADP
fsr-3541	211	8	the	the	DET
fsr-3541	211	9	gender	gender	NOUN
fsr-3541	211	10	and	and	CCONJ
fsr-3541	211	11	age	age	NOUN
fsr-3541	211	12	groups	group	NOUN
fsr-3541	211	13	.	.	PUNCT
fsr-3541	212	1	among	among	ADP
fsr-3541	212	2	35	35	NUM
fsr-3541	212	3	or	or	CCONJ
fsr-3541	212	4	below	below	ADP
fsr-3541	212	5	males	male	NOUN
fsr-3541	212	6	,	,	PUNCT
fsr-3541	212	7	the	the	DET
fsr-3541	212	8	most	most	ADV
fsr-3541	212	9	prevalent	prevalent	ADJ
fsr-3541	212	10	subthemes	subtheme	NOUN
fsr-3541	212	11	were	be	AUX
fsr-3541	212	12	historical	historical	ADJ
fsr-3541	212	13	events	event	NOUN
fsr-3541	212	14	,	,	PUNCT
fsr-3541	212	15	specific	specific	ADJ
fsr-3541	212	16	experiences	experience	NOUN
fsr-3541	212	17	,	,	PUNCT
fsr-3541	212	18	and	and	CCONJ
fsr-3541	212	19	lies	lie	NOUN
fsr-3541	212	20	/	/	SYM
fsr-3541	212	21	misrepresentations	misrepresentation	NOUN
fsr-3541	212	22	.	.	PUNCT
fsr-3541	213	1	the	the	DET
fsr-3541	213	2	“	"	PUNCT
fsr-3541	213	3	historical	historical	ADJ
fsr-3541	213	4	events	event	NOUN
fsr-3541	213	5	”	"	PUNCT
fsr-3541	213	6	subtheme	subtheme	NOUN
fsr-3541	213	7	reflected	reflect	VERB
fsr-3541	213	8	respondents	respondent	NOUN
fsr-3541	213	9	’	'	PUNCT
fsr-3541	213	10	experiences	experience	NOUN
fsr-3541	213	11	during	during	ADP
fsr-3541	213	12	historical	historical	ADJ
fsr-3541	213	13	events	event	NOUN
fsr-3541	213	14	like	like	ADP
fsr-3541	213	15	the	the	DET
fsr-3541	213	16	financial	financial	ADJ
fsr-3541	213	17	crisis	crisis	NOUN
fsr-3541	213	18	of	of	ADP
fsr-3541	213	19	2008	2008	NUM
fsr-3541	213	20	,	,	PUNCT
fsr-3541	213	21	as	as	ADV
fsr-3541	213	22	well	well	ADV
fsr-3541	213	23	as	as	ADP
fsr-3541	213	24	the	the	DET
fsr-3541	213	25	history	history	NOUN
fsr-3541	213	26	of	of	ADP
fsr-3541	213	27	their	their	PRON
fsr-3541	213	28	own	own	ADJ
fsr-3541	213	29	experiences	experience	NOUN
fsr-3541	213	30	.	.	PUNCT
fsr-3541	214	1	the	the	DET
fsr-3541	214	2	“	"	PUNCT
fsr-3541	214	3	specific	specific	ADJ
fsr-3541	214	4	experience	experience	NOUN
fsr-3541	214	5	”	"	PUNCT
fsr-3541	214	6	subtheme	subtheme	NOUN
fsr-3541	214	7	represented	represent	VERB
fsr-3541	214	8	sentiments	sentiment	NOUN
fsr-3541	214	9	related	relate	VERB
fsr-3541	214	10	to	to	ADP
fsr-3541	214	11	their	their	PRON
fsr-3541	214	12	own	own	ADJ
fsr-3541	214	13	specific	specific	ADJ
fsr-3541	214	14	experiences	experience	NOUN
fsr-3541	214	15	with	with	ADP
fsr-3541	214	16	banking	banking	NOUN
fsr-3541	214	17	.	.	PUNCT
fsr-3541	215	1	for	for	ADP
fsr-3541	215	2	example	example	NOUN
fsr-3541	215	3	,	,	PUNCT
fsr-3541	215	4	an	an	DET
fsr-3541	215	5	instance	instance	NOUN
fsr-3541	215	6	of	of	ADP
fsr-3541	215	7	having	have	VERB
fsr-3541	215	8	issues	issue	NOUN
fsr-3541	215	9	with	with	ADP
fsr-3541	215	10	online	online	ADJ
fsr-3541	215	11	banking	banking	NOUN
fsr-3541	215	12	.	.	PUNCT
fsr-3541	216	1	“	"	PUNCT
fsr-3541	216	2	lies	lie	NOUN
fsr-3541	216	3	/	/	SYM
fsr-3541	216	4	misrepresentations	misrepresentation	NOUN
fsr-3541	216	5	”	"	PUNCT
fsr-3541	216	6	reflected	reflect	VERB
fsr-3541	216	7	consumer	consumer	NOUN
fsr-3541	216	8	opinion	opinion	NOUN
fsr-3541	216	9	regarding	regard	VERB
fsr-3541	216	10	their	their	PRON
fsr-3541	216	11	integrity	integrity	NOUN
fsr-3541	216	12	and	and	CCONJ
fsr-3541	216	13	responsibility	responsibility	NOUN
fsr-3541	216	14	towards	towards	ADP
fsr-3541	216	15	their	their	PRON
fsr-3541	216	16	consumer	consumer	NOUN
fsr-3541	216	17	base	base	NOUN
fsr-3541	216	18	.	.	PUNCT
fsr-3541	217	1	these	these	PRON
fsr-3541	217	2	fall	fall	VERB
fsr-3541	217	3	into	into	ADP
fsr-3541	217	4	the	the	DET
fsr-3541	217	5	history	history	NOUN
fsr-3541	217	6	/	/	SYM
fsr-3541	217	7	experience	experience	NOUN
fsr-3541	217	8	theme	theme	NOUN
fsr-3541	217	9	and	and	CCONJ
fsr-3541	217	10	are	be	AUX
fsr-3541	217	11	categorized	categorize	VERB
fsr-3541	217	12	as	as	SCONJ
fsr-3541	217	13	individuals	individual	NOUN
fsr-3541	217	14	possibly	possibly	ADV
fsr-3541	217	15	having	have	VERB
fsr-3541	217	16	a	a	DET
fsr-3541	217	17	limited	limited	ADJ
fsr-3541	217	18	understanding	understanding	NOUN
fsr-3541	217	19	of	of	ADP
fsr-3541	217	20	the	the	DET
fsr-3541	217	21	business	business	NOUN
fsr-3541	217	22	aspect	aspect	NOUN
fsr-3541	217	23	of	of	ADP
fsr-3541	217	24	financial	financial	ADJ
fsr-3541	217	25	institutions	institution	NOUN
fsr-3541	217	26	.	.	PUNCT
fsr-3541	218	1	among	among	ADP
fsr-3541	218	2	the	the	DET
fsr-3541	218	3	35	35	NUM
fsr-3541	218	4	or	or	CCONJ
fsr-3541	218	5	below	below	ADP
fsr-3541	218	6	females	female	NOUN
fsr-3541	218	7	,	,	PUNCT
fsr-3541	218	8	historical	historical	ADJ
fsr-3541	218	9	events	event	NOUN
fsr-3541	218	10	and	and	CCONJ
fsr-3541	218	11	bad	bad	ADJ
fsr-3541	218	12	experiences	experience	NOUN
fsr-3541	218	13	,	,	PUNCT
fsr-3541	218	14	that	that	ADV
fsr-3541	218	15	is	is	ADV
fsr-3541	218	16	,	,	PUNCT
fsr-3541	218	17	their	their	PRON
fsr-3541	218	18	instances	instance	NOUN
fsr-3541	218	19	of	of	ADP
fsr-3541	218	20	bad	bad	ADJ
fsr-3541	218	21	experiences	experience	NOUN
fsr-3541	218	22	with	with	ADP
fsr-3541	218	23	the	the	DET
fsr-3541	218	24	banking	banking	NOUN
fsr-3541	218	25	system	system	NOUN
fsr-3541	218	26	in	in	ADP
fsr-3541	218	27	general	general	ADJ
fsr-3541	218	28	,	,	PUNCT
fsr-3541	218	29	were	be	AUX
fsr-3541	218	30	mostly	mostly	ADV
fsr-3541	218	31	dominant	dominant	ADJ
fsr-3541	218	32	.	.	PUNCT
fsr-3541	219	1	among	among	ADP
fsr-3541	219	2	the	the	DET
fsr-3541	219	3	35	35	NUM
fsr-3541	219	4	or	or	CCONJ
fsr-3541	219	5	above	above	ADP
fsr-3541	219	6	males	male	NOUN
fsr-3541	219	7	,	,	PUNCT
fsr-3541	219	8	“	"	PUNCT
fsr-3541	219	9	systemic	systemic	ADJ
fsr-3541	219	10	issues	issue	NOUN
fsr-3541	219	11	,	,	PUNCT
fsr-3541	219	12	”	"	PUNCT
fsr-3541	219	13	and	and	CCONJ
fsr-3541	219	14	“	"	PUNCT
fsr-3541	219	15	bad	bad	ADJ
fsr-3541	219	16	experiences	experience	NOUN
fsr-3541	219	17	”	"	PUNCT
fsr-3541	219	18	subthemes	subtheme	NOUN
fsr-3541	219	19	constituted	constitute	VERB
fsr-3541	219	20	the	the	DET
fsr-3541	219	21	majority	majority	NOUN
fsr-3541	219	22	of	of	ADP
fsr-3541	219	23	the	the	DET
fsr-3541	219	24	themes	theme	NOUN
fsr-3541	219	25	categorized	categorize	VERB
fsr-3541	219	26	into	into	ADP
fsr-3541	219	27	history	history	NOUN
fsr-3541	219	28	/	/	SYM
fsr-3541	219	29	experiences	experience	NOUN
fsr-3541	219	30	.	.	PUNCT
fsr-3541	220	1	the	the	DET
fsr-3541	220	2	systemic	systemic	ADJ
fsr-3541	220	3	issues	issue	NOUN
fsr-3541	220	4	reflected	reflect	VERB
fsr-3541	220	5	inherent	inherent	ADJ
fsr-3541	220	6	structural	structural	ADJ
fsr-3541	220	7	issues	issue	NOUN
fsr-3541	220	8	in	in	ADP
fsr-3541	220	9	the	the	DET
fsr-3541	220	10	united	united	PROPN
fsr-3541	220	11	states	states	PROPN
fsr-3541	220	12	that	that	PRON
fsr-3541	220	13	are	be	AUX
fsr-3541	220	14	linked	link	VERB
fsr-3541	220	15	to	to	ADP
fsr-3541	220	16	the	the	DET
fsr-3541	220	17	banking	banking	NOUN
fsr-3541	220	18	system	system	NOUN
fsr-3541	220	19	.	.	PUNCT
fsr-3541	221	1	overall	overall	ADV
fsr-3541	221	2	,	,	PUNCT
fsr-3541	221	3	respondents	respondent	NOUN
fsr-3541	221	4	expressed	express	VERB
fsr-3541	221	5	their	their	PRON
fsr-3541	221	6	concerns	concern	NOUN
fsr-3541	221	7	with	with	ADP
fsr-3541	221	8	the	the	DET
fsr-3541	221	9	banking	banking	NOUN
fsr-3541	221	10	system	system	NOUN
fsr-3541	221	11	and	and	CCONJ
fsr-3541	221	12	financial	financial	ADJ
fsr-3541	221	13	institutions	institution	NOUN
fsr-3541	221	14	that	that	PRON
fsr-3541	221	15	were	be	AUX
fsr-3541	221	16	historical	historical	ADJ
fsr-3541	221	17	in	in	ADP
fsr-3541	221	18	nature	nature	NOUN
fsr-3541	221	19	.	.	PUNCT
fsr-3541	222	1	for	for	ADP
fsr-3541	222	2	example	example	NOUN
fsr-3541	222	3	,	,	PUNCT
fsr-3541	222	4	male	male	ADJ
fsr-3541	222	5	respondents	respondent	NOUN
fsr-3541	222	6	—	—	PUNCT
fsr-3541	222	7	in	in	ADP
fsr-3541	222	8	both	both	DET
fsr-3541	222	9	age	age	NOUN
fsr-3541	222	10	categories	category	NOUN
fsr-3541	222	11	,	,	PUNCT
fsr-3541	222	12	35	35	NUM
fsr-3541	222	13	years	year	NOUN
fsr-3541	222	14	and	and	CCONJ
fsr-3541	222	15	below	below	ADP
fsr-3541	222	16	and	and	CCONJ
fsr-3541	222	17	above	above	ADP
fsr-3541	222	18	35	35	NUM
fsr-3541	222	19	years	year	NOUN
fsr-3541	222	20	—	—	PUNCT
fsr-3541	222	21	explain	explain	VERB
fsr-3541	222	22	that	that	SCONJ
fsr-3541	222	23	banks	bank	NOUN
fsr-3541	222	24	have	have	AUX
fsr-3541	222	25	historically	historically	ADV
fsr-3541	222	26	taken	take	VERB
fsr-3541	222	27	advantage	advantage	NOUN
fsr-3541	222	28	of	of	ADP
fsr-3541	222	29	consumers	consumer	NOUN
fsr-3541	222	30	:	:	PUNCT
fsr-3541	222	31	“	"	PUNCT
fsr-3541	222	32	they	they	PRON
fsr-3541	222	33	have	have	VERB
fsr-3541	222	34	a	a	DET
fsr-3541	222	35	long	long	ADJ
fsr-3541	222	36	history	history	NOUN
fsr-3541	222	37	of	of	ADP
fsr-3541	222	38	scamming	scamme	VERB
fsr-3541	222	39	people	people	NOUN
fsr-3541	222	40	.	.	PUNCT
fsr-3541	222	41	”	"	PUNCT
fsr-3541	223	1	“	"	PUNCT
fsr-3541	223	2	every	every	DET
fsr-3541	223	3	bank	bank	NOUN
fsr-3541	223	4	i	i	PRON
fsr-3541	223	5	’ve	’ve	AUX
fsr-3541	223	6	used	use	VERB
fsr-3541	223	7	minus	minus	ADP
fsr-3541	223	8	online	online	ADJ
fsr-3541	223	9	banking	banking	NOUN
fsr-3541	223	10	have	have	AUX
fsr-3541	223	11	ripped	rip	VERB
fsr-3541	223	12	me	i	PRON
fsr-3541	223	13	off	off	ADP
fsr-3541	223	14	.	.	PUNCT
fsr-3541	223	15	”	"	PUNCT
fsr-3541	224	1	across	across	ADP
fsr-3541	224	2	genders	gender	NOUN
fsr-3541	224	3	there	there	PRON
fsr-3541	224	4	is	be	VERB
fsr-3541	224	5	also	also	ADV
fsr-3541	224	6	a	a	DET
fsr-3541	224	7	reference	reference	NOUN
fsr-3541	224	8	to	to	ADP
fsr-3541	224	9	financial	financial	ADJ
fsr-3541	224	10	institutions	institution	NOUN
fsr-3541	224	11	engaging	engage	VERB
fsr-3541	224	12	in	in	ADP
fsr-3541	224	13	unauthorized	unauthorized	ADJ
fsr-3541	224	14	activity	activity	NOUN
fsr-3541	224	15	:	:	PUNCT
fsr-3541	224	16	“	"	PUNCT
fsr-3541	224	17	the[re	the[re	NOUN
fsr-3541	224	18	are	be	AUX
fsr-3541	224	19	]	]	PUNCT
fsr-3541	224	20	scandals	scandal	NOUN
fsr-3541	224	21	.	.	PUNCT
fsr-3541	224	22	.	.	PUNCT
fsr-3541	224	23	.	.	PUNCT
fsr-3541	225	1	where	where	SCONJ
fsr-3541	225	2	tellers	teller	NOUN
fsr-3541	225	3	were	be	AUX
fsr-3541	225	4	making	make	VERB
fsr-3541	225	5	fake	fake	ADJ
fsr-3541	225	6	accounts	account	NOUN
fsr-3541	225	7	to	to	PART
fsr-3541	225	8	meet	meet	VERB
fsr-3541	225	9	goals	goal	NOUN
fsr-3541	225	10	.	.	PUNCT
fsr-3541	225	11	”	"	PUNCT
fsr-3541	226	1	“	"	PUNCT
fsr-3541	226	2	my	my	PRON
fsr-3541	226	3	financial	financial	ADJ
fsr-3541	226	4	institution	institution	NOUN
fsr-3541	226	5	opened	open	VERB
fsr-3541	226	6	a	a	DET
fsr-3541	226	7	fake	fake	ADJ
fsr-3541	226	8	account	account	NOUN
fsr-3541	226	9	in	in	ADP
fsr-3541	226	10	my	my	PRON
fsr-3541	226	11	name	name	NOUN
fsr-3541	226	12	.	.	PUNCT
fsr-3541	226	13	”	"	PUNCT
fsr-3541	227	1	in	in	ADP
fsr-3541	227	2	addition	addition	NOUN
fsr-3541	227	3	to	to	ADP
fsr-3541	227	4	personal	personal	ADJ
fsr-3541	227	5	experiences	experience	NOUN
fsr-3541	227	6	,	,	PUNCT
fsr-3541	227	7	respondents	respondent	NOUN
fsr-3541	227	8	also	also	ADV
fsr-3541	227	9	share	share	VERB
fsr-3541	227	10	examples	example	NOUN
fsr-3541	227	11	of	of	ADP
fsr-3541	227	12	circumstances	circumstance	NOUN
fsr-3541	227	13	that	that	PRON
fsr-3541	227	14	may	may	AUX
fsr-3541	227	15	not	not	PART
fsr-3541	227	16	have	have	AUX
fsr-3541	227	17	directly	directly	ADV
fsr-3541	227	18	happened	happen	VERB
fsr-3541	227	19	to	to	ADP
fsr-3541	227	20	them	they	PRON
fsr-3541	227	21	but	but	CCONJ
fsr-3541	227	22	are	be	AUX
fsr-3541	227	23	close	close	ADJ
fsr-3541	227	24	enough	enough	ADV
fsr-3541	227	25	that	that	SCONJ
fsr-3541	227	26	the	the	DET
fsr-3541	227	27	situation	situation	NOUN
fsr-3541	227	28	influences	influence	VERB
fsr-3541	227	29	their	their	PRON
fsr-3541	227	30	perception	perception	NOUN
fsr-3541	227	31	of	of	ADP
fsr-3541	227	32	banks	bank	NOUN
fsr-3541	227	33	.	.	PUNCT
fsr-3541	228	1	we	we	PRON
fsr-3541	228	2	code	code	VERB
fsr-3541	228	3	these	these	DET
fsr-3541	228	4	data	datum	NOUN
fsr-3541	228	5	as	as	SCONJ
fsr-3541	228	6	“	"	PUNCT
fsr-3541	228	7	i	i	PRON
fsr-3541	228	8	heard	hear	VERB
fsr-3541	228	9	”	"	PUNCT
fsr-3541	228	10	:	:	PUNCT
fsr-3541	228	11	“	"	PUNCT
fsr-3541	228	12	i	i	PRON
fsr-3541	228	13	’ve	’ve	AUX
fsr-3541	228	14	heard	hear	VERB
fsr-3541	228	15	about	about	ADP
fsr-3541	228	16	lots	lot	NOUN
fsr-3541	228	17	of	of	ADP
fsr-3541	228	18	bad	bad	ADJ
fsr-3541	228	19	experiences	experience	NOUN
fsr-3541	228	20	people	people	NOUN
fsr-3541	228	21	have	have	AUX
fsr-3541	228	22	had	have	VERB
fsr-3541	228	23	with	with	ADP
fsr-3541	228	24	various	various	ADJ
fsr-3541	228	25	financial	financial	ADJ
fsr-3541	228	26	institutions	institution	NOUN
fsr-3541	228	27	,	,	PUNCT
fsr-3541	228	28	such	such	ADJ
fsr-3541	228	29	as	as	ADP
fsr-3541	228	30	messing	mess	VERB
fsr-3541	228	31	up	up	ADP
fsr-3541	228	32	paperwork	paperwork	NOUN
fsr-3541	228	33	,	,	PUNCT
fsr-3541	228	34	overreaching	overreach	VERB
fsr-3541	228	35	boundaries	boundary	NOUN
fsr-3541	228	36	,	,	PUNCT
fsr-3541	228	37	etc	etc	X
fsr-3541	228	38	.	.	X
fsr-3541	228	39	”	"	PUNCT
fsr-3541	229	1	“	"	PUNCT
fsr-3541	229	2	i	i	PRON
fsr-3541	229	3	remember	remember	VERB
fsr-3541	229	4	the	the	DET
fsr-3541	229	5	bailout	bailout	NOUN
fsr-3541	229	6	of	of	ADP
fsr-3541	229	7	wall	wall	PROPN
fsr-3541	229	8	street	street	PROPN
fsr-3541	229	9	.	.	PUNCT
fsr-3541	229	10	”	"	PUNCT
fsr-3541	230	1	“	"	PUNCT
fsr-3541	230	2	a	a	DET
fsr-3541	230	3	history	history	NOUN
fsr-3541	230	4	of	of	ADP
fsr-3541	230	5	financial	financial	ADJ
fsr-3541	230	6	scandals	scandal	NOUN
fsr-3541	230	7	and	and	CCONJ
fsr-3541	230	8	bailouts	bailout	NOUN
fsr-3541	230	9	does	do	AUX
fsr-3541	230	10	n’t	not	PART
fsr-3541	230	11	exactly	exactly	ADV
fsr-3541	230	12	show	show	VERB
fsr-3541	230	13	that	that	SCONJ
fsr-3541	230	14	most	most	ADJ
fsr-3541	230	15	financial	financial	ADJ
fsr-3541	230	16	institutions	institution	NOUN
fsr-3541	230	17	are	be	AUX
fsr-3541	230	18	well	well	ADV
fsr-3541	230	19	managed	manage	VERB
fsr-3541	230	20	.	.	PUNCT
fsr-3541	230	21	”	"	PUNCT
fsr-3541	231	1	“	"	PUNCT
fsr-3541	231	2	too	too	ADV
fsr-3541	231	3	many	many	ADJ
fsr-3541	231	4	real	real	ADJ
fsr-3541	231	5	-	-	PUNCT
fsr-3541	231	6	life	life	NOUN
fsr-3541	231	7	stories	story	NOUN
fsr-3541	231	8	of	of	ADP
fsr-3541	231	9	fraud	fraud	NOUN
fsr-3541	231	10	and	and	CCONJ
fsr-3541	231	11	theft	theft	NOUN
fsr-3541	231	12	of	of	ADP
fsr-3541	231	13	/	/	SYM
fsr-3541	231	14	by	by	ADP
fsr-3541	231	15	financial	financial	ADJ
fsr-3541	231	16	institutions	institution	NOUN
fsr-3541	231	17	upper	upper	ADJ
fsr-3541	231	18	management	management	NOUN
fsr-3541	231	19	.	.	PUNCT
fsr-3541	231	20	”	"	PUNCT
fsr-3541	232	1	respondents	respondent	NOUN
fsr-3541	232	2	also	also	ADV
fsr-3541	232	3	describe	describe	VERB
fsr-3541	232	4	a	a	DET
fsr-3541	232	5	lack	lack	NOUN
fsr-3541	232	6	of	of	ADP
fsr-3541	232	7	care	care	NOUN
fsr-3541	232	8	and	and	CCONJ
fsr-3541	232	9	empathy	empathy	NOUN
fsr-3541	232	10	towards	towards	ADP
fsr-3541	232	11	consumers	consumer	NOUN
fsr-3541	232	12	:	:	PUNCT
fsr-3541	232	13	“	"	PUNCT
fsr-3541	232	14	there	there	PRON
fsr-3541	232	15	is	be	VERB
fsr-3541	232	16	evidence	evidence	NOUN
fsr-3541	232	17	,	,	PUNCT
fsr-3541	232	18	and	and	CCONJ
fsr-3541	232	19	i	i	PRON
fsr-3541	232	20	have	have	VERB
fsr-3541	232	21	personal	personal	ADJ
fsr-3541	232	22	experience	experience	NOUN
fsr-3541	232	23	that	that	PRON
fsr-3541	232	24	they	they	PRON
fsr-3541	232	25	prey	prey	VERB
fsr-3541	232	26	on	on	ADP
fsr-3541	232	27	the	the	DET
fsr-3541	232	28	lowest	low	ADJ
fsr-3541	232	29	income	income	NOUN
fsr-3541	232	30	americans	americans	PROPN
fsr-3541	232	31	to	to	PART
fsr-3541	232	32	make	make	VERB
fsr-3541	232	33	their	their	PRON
fsr-3541	232	34	money	money	NOUN
fsr-3541	232	35	.	.	PUNCT
fsr-3541	233	1	they	they	PRON
fsr-3541	233	2	are	be	AUX
fsr-3541	233	3	careless	careless	ADJ
fsr-3541	233	4	with	with	ADP
fsr-3541	233	5	personal	personal	ADJ
fsr-3541	233	6	information	information	NOUN
fsr-3541	233	7	and	and	CCONJ
fsr-3541	233	8	lack	lack	NOUN
fsr-3541	233	9	empathy	empathy	NOUN
fsr-3541	233	10	for	for	ADP
fsr-3541	233	11	the	the	DET
fsr-3541	233	12	needs	need	NOUN
fsr-3541	233	13	of	of	ADP
fsr-3541	233	14	common	common	ADJ
fsr-3541	233	15	people	people	NOUN
fsr-3541	233	16	.	.	PUNCT
fsr-3541	233	17	”	"	PUNCT
fsr-3541	234	1	222	222	NUM
fsr-3541	234	2	i.	i.	PROPN
fsr-3541	234	3	chawla	chawla	PROPN
fsr-3541	234	4	et	et	PROPN
fsr-3541	234	5	al	al	PROPN
fsr-3541	234	6	.	.	PUNCT
fsr-3541	234	7	/	/	SYM
fsr-3541	234	8	financial	financial	ADJ
fsr-3541	234	9	services	service	NOUN
fsr-3541	234	10	review	review	VERB
fsr-3541	234	11	31	31	NUM
fsr-3541	234	12	(	(	PUNCT
fsr-3541	234	13	2023	2023	NUM
fsr-3541	234	14	)	)	PUNCT
fsr-3541	235	1	211–228	211–228	NUM
fsr-3541	235	2	“	"	PUNCT
fsr-3541	235	3	[	[	X
fsr-3541	235	4	i	i	PRON
fsr-3541	235	5	do	do	AUX
fsr-3541	235	6	n’t	not	PART
fsr-3541	235	7	trust	trust	VERB
fsr-3541	235	8	banks	bank	NOUN
fsr-3541	235	9	]	]	PUNCT
fsr-3541	235	10	because	because	SCONJ
fsr-3541	235	11	of	of	ADP
fsr-3541	235	12	their	their	PRON
fsr-3541	235	13	history	history	NOUN
fsr-3541	235	14	and	and	CCONJ
fsr-3541	235	15	what	what	PRON
fsr-3541	235	16	they	they	PRON
fsr-3541	235	17	do	do	VERB
fsr-3541	235	18	with	with	ADP
fsr-3541	235	19	their	their	PRON
fsr-3541	235	20	consumers	consumer	NOUN
fsr-3541	235	21	and	and	CCONJ
fsr-3541	235	22	their	their	PRON
fsr-3541	235	23	data	datum	NOUN
fsr-3541	235	24	.	.	PUNCT
fsr-3541	235	25	”	"	PUNCT
fsr-3541	236	1	4.3	4.3	NUM
fsr-3541	236	2	.	.	PUNCT
fsr-3541	236	3	general	general	PROPN
fsr-3541	236	4	trust	trust	NOUN
fsr-3541	236	5	issues	issue	NOUN
fsr-3541	236	6	despite	despite	SCONJ
fsr-3541	236	7	financial	financial	ADJ
fsr-3541	236	8	experience	experience	NOUN
fsr-3541	236	9	or	or	CCONJ
fsr-3541	236	10	type	type	NOUN
fsr-3541	236	11	of	of	ADP
fsr-3541	236	12	bank	bank	NOUN
fsr-3541	236	13	account	account	NOUN
fsr-3541	236	14	ownership	ownership	NOUN
fsr-3541	236	15	,	,	PUNCT
fsr-3541	236	16	some	some	DET
fsr-3541	236	17	respondents	respondent	NOUN
fsr-3541	236	18	expressed	express	VERB
fsr-3541	236	19	deep	deep	ADJ
fsr-3541	236	20	cynicism	cynicism	NOUN
fsr-3541	236	21	and	and	CCONJ
fsr-3541	236	22	skepticism	skepticism	NOUN
fsr-3541	236	23	.	.	PUNCT
fsr-3541	237	1	primary	primary	ADJ
fsr-3541	237	2	subthemes	subtheme	NOUN
fsr-3541	237	3	under	under	ADP
fsr-3541	237	4	general	general	ADJ
fsr-3541	237	5	trust	trust	NOUN
fsr-3541	237	6	issues	issue	NOUN
fsr-3541	237	7	were	be	AUX
fsr-3541	237	8	trust	trust	NOUN
fsr-3541	237	9	in	in	ADP
fsr-3541	237	10	general	general	ADJ
fsr-3541	237	11	life	life	NOUN
fsr-3541	237	12	circumstances	circumstance	NOUN
fsr-3541	237	13	and	and	CCONJ
fsr-3541	237	14	mistrust	mistrust	NOUN
fsr-3541	237	15	in	in	ADP
fsr-3541	237	16	government	government	NOUN
fsr-3541	237	17	.	.	PUNCT
fsr-3541	238	1	overall	overall	ADV
fsr-3541	238	2	,	,	PUNCT
fsr-3541	238	3	respondents	respondent	NOUN
fsr-3541	238	4	expressed	express	VERB
fsr-3541	238	5	emotions	emotion	NOUN
fsr-3541	238	6	of	of	ADP
fsr-3541	238	7	trust	trust	NOUN
fsr-3541	238	8	related	relate	VERB
fsr-3541	238	9	to	to	ADP
fsr-3541	238	10	their	their	PRON
fsr-3541	238	11	life	life	NOUN
fsr-3541	238	12	in	in	ADP
fsr-3541	238	13	general	general	ADJ
fsr-3541	238	14	as	as	ADV
fsr-3541	238	15	well	well	ADV
fsr-3541	238	16	as	as	ADP
fsr-3541	238	17	the	the	DET
fsr-3541	238	18	system	system	NOUN
fsr-3541	238	19	of	of	ADP
fsr-3541	238	20	banking	banking	NOUN
fsr-3541	238	21	and	and	CCONJ
fsr-3541	238	22	government	government	NOUN
fsr-3541	238	23	.	.	PUNCT
fsr-3541	239	1	for	for	ADP
fsr-3541	239	2	example	example	NOUN
fsr-3541	239	3	,	,	PUNCT
fsr-3541	239	4	respondents	respondent	NOUN
fsr-3541	239	5	aged	age	VERB
fsr-3541	239	6	35	35	NUM
fsr-3541	239	7	years	year	NOUN
fsr-3541	239	8	or	or	CCONJ
fsr-3541	239	9	below	below	ADP
fsr-3541	239	10	express	express	VERB
fsr-3541	239	11	more	more	ADJ
fsr-3541	239	12	general	general	ADJ
fsr-3541	239	13	mistrust	mistrust	NOUN
fsr-3541	239	14	sentiments	sentiment	NOUN
fsr-3541	239	15	:	:	PUNCT
fsr-3541	239	16	“	"	PUNCT
fsr-3541	239	17	i	i	PRON
fsr-3541	239	18	do	do	AUX
fsr-3541	239	19	n’t	not	PART
fsr-3541	239	20	trust	trust	VERB
fsr-3541	239	21	any	any	DET
fsr-3541	239	22	kind	kind	NOUN
fsr-3541	239	23	of	of	ADP
fsr-3541	239	24	institutions	institution	NOUN
fsr-3541	239	25	that	that	PRON
fsr-3541	239	26	are	be	AUX
fsr-3541	239	27	based	base	VERB
fsr-3541	239	28	off	off	ADP
fsr-3541	239	29	of	of	ADP
fsr-3541	239	30	money	money	NOUN
fsr-3541	239	31	.	.	PUNCT
fsr-3541	239	32	”	"	PUNCT
fsr-3541	240	1	my	my	PRON
fsr-3541	240	2	grandma	grandma	NOUN
fsr-3541	240	3	use	use	VERB
fsr-3541	240	4	to	to	PART
fsr-3541	240	5	have	have	VERB
fsr-3541	240	6	a	a	DET
fsr-3541	240	7	saying	saying	NOUN
fsr-3541	240	8	“	"	PUNCT
fsr-3541	240	9	green	green	ADJ
fsr-3541	240	10	is	be	AUX
fsr-3541	240	11	the	the	DET
fsr-3541	240	12	color	color	NOUN
fsr-3541	240	13	of	of	ADP
fsr-3541	240	14	greed	greed	NOUN
fsr-3541	240	15	,	,	PUNCT
fsr-3541	240	16	that	that	PRON
fsr-3541	240	17	’s	’	VERB
fsr-3541	240	18	why	why	SCONJ
fsr-3541	240	19	money	money	NOUN
fsr-3541	240	20	is	be	AUX
fsr-3541	240	21	men	man	NOUN
fsr-3541	240	22	’s	’s	PART
fsr-3541	240	23	weakest	weak	ADJ
fsr-3541	240	24	weapon	weapon	NOUN
fsr-3541	240	25	.	.	PUNCT
fsr-3541	240	26	”	"	PUNCT
fsr-3541	241	1	(	(	PUNCT
fsr-3541	241	2	male	male	NOUN
fsr-3541	241	3	)	)	PUNCT
fsr-3541	241	4	“	"	PUNCT
fsr-3541	241	5	you	you	PRON
fsr-3541	241	6	never	never	ADV
fsr-3541	241	7	know	know	VERB
fsr-3541	241	8	who	who	PRON
fsr-3541	241	9	to	to	PART
fsr-3541	241	10	trust	trust	VERB
fsr-3541	241	11	if	if	SCONJ
fsr-3541	241	12	we	we	PRON
fsr-3541	241	13	’re	’re	AUX
fsr-3541	241	14	being	be	AUX
fsr-3541	241	15	honest	honest	ADJ
fsr-3541	241	16	.	.	PUNCT
fsr-3541	242	1	specifically	specifically	ADV
fsr-3541	242	2	,	,	PUNCT
fsr-3541	242	3	when	when	SCONJ
fsr-3541	242	4	it	it	PRON
fsr-3541	242	5	comes	come	VERB
fsr-3541	242	6	to	to	ADP
fsr-3541	242	7	money	money	NOUN
fsr-3541	242	8	.	.	PUNCT
fsr-3541	242	9	.	.	PUNCT
fsr-3541	243	1	.	.	PUNCT
fsr-3541	244	1	our	our	PRON
fsr-3541	244	2	money	money	NOUN
fsr-3541	244	3	.	.	PUNCT
fsr-3541	244	4	”	"	PUNCT
fsr-3541	245	1	(	(	PUNCT
fsr-3541	245	2	female	female	NOUN
fsr-3541	245	3	)	)	PUNCT
fsr-3541	245	4	“	"	PUNCT
fsr-3541	245	5	it	it	PRON
fsr-3541	245	6	’s	’	VERB
fsr-3541	245	7	just	just	ADV
fsr-3541	245	8	hard	hard	ADJ
fsr-3541	245	9	to	to	PART
fsr-3541	245	10	trust	trust	VERB
fsr-3541	245	11	anything	anything	PRON
fsr-3541	245	12	or	or	CCONJ
fsr-3541	245	13	people	people	NOUN
fsr-3541	245	14	with	with	ADP
fsr-3541	245	15	so	so	ADV
fsr-3541	245	16	much	much	ADJ
fsr-3541	245	17	money	money	NOUN
fsr-3541	245	18	.	.	PUNCT
fsr-3541	245	19	”(female	”(female	PROPN
fsr-3541	245	20	)	)	PUNCT
fsr-3541	246	1	“	"	PUNCT
fsr-3541	246	2	i	i	PRON
fsr-3541	246	3	’m	’m	VERB
fsr-3541	246	4	very	very	ADV
fsr-3541	246	5	skeptical	skeptical	ADJ
fsr-3541	246	6	about	about	ADP
fsr-3541	246	7	everything	everything	PRON
fsr-3541	246	8	.	.	PUNCT
fsr-3541	246	9	”	"	PUNCT
fsr-3541	247	1	(	(	PUNCT
fsr-3541	247	2	other	other	ADJ
fsr-3541	247	3	gender	gender	NOUN
fsr-3541	247	4	)	)	PUNCT
fsr-3541	247	5	males	male	NOUN
fsr-3541	247	6	over	over	ADP
fsr-3541	247	7	the	the	DET
fsr-3541	247	8	age	age	NOUN
fsr-3541	247	9	of	of	ADP
fsr-3541	247	10	35	35	NUM
fsr-3541	247	11	also	also	ADV
fsr-3541	247	12	express	express	VERB
fsr-3541	247	13	a	a	DET
fsr-3541	247	14	lack	lack	NOUN
fsr-3541	247	15	of	of	ADP
fsr-3541	247	16	general	general	ADJ
fsr-3541	247	17	trust	trust	NOUN
fsr-3541	247	18	in	in	ADP
fsr-3541	247	19	these	these	DET
fsr-3541	247	20	ways	way	NOUN
fsr-3541	247	21	:	:	PUNCT
fsr-3541	247	22	“	"	PUNCT
fsr-3541	247	23	when	when	SCONJ
fsr-3541	247	24	money	money	NOUN
fsr-3541	247	25	is	be	AUX
fsr-3541	247	26	involved	involve	VERB
fsr-3541	247	27	,	,	PUNCT
fsr-3541	247	28	there	there	PRON
fsr-3541	247	29	is	be	VERB
fsr-3541	247	30	no	no	DET
fsr-3541	247	31	one	one	NOUN
fsr-3541	247	32	you	you	PRON
fsr-3541	247	33	can	can	AUX
fsr-3541	247	34	trust	trust	VERB
fsr-3541	247	35	.	.	PUNCT
fsr-3541	247	36	”	"	PUNCT
fsr-3541	248	1	“	"	PUNCT
fsr-3541	248	2	i	i	PRON
fsr-3541	248	3	do	do	AUX
fsr-3541	248	4	n’t	not	PART
fsr-3541	248	5	trust	trust	VERB
fsr-3541	248	6	anybody	anybody	PRON
fsr-3541	248	7	or	or	CCONJ
fsr-3541	248	8	any	any	DET
fsr-3541	248	9	bank	bank	NOUN
fsr-3541	248	10	i	i	PRON
fsr-3541	248	11	can	can	AUX
fsr-3541	248	12	invest	invest	VERB
fsr-3541	248	13	and	and	CCONJ
fsr-3541	248	14	hustly	hustly	ADV
fsr-3541	248	15	own	own	ADJ
fsr-3541	248	16	money	money	NOUN
fsr-3541	248	17	.	.	PUNCT
fsr-3541	248	18	”	"	PUNCT
fsr-3541	249	1	this	this	DET
fsr-3541	249	2	study	study	NOUN
fsr-3541	249	3	aimed	aim	VERB
fsr-3541	249	4	to	to	PART
fsr-3541	249	5	present	present	ADJ
fsr-3541	249	6	results	result	NOUN
fsr-3541	249	7	stratified	stratify	VERB
fsr-3541	249	8	by	by	ADP
fsr-3541	249	9	gender	gender	NOUN
fsr-3541	249	10	and	and	CCONJ
fsr-3541	249	11	age	age	NOUN
fsr-3541	249	12	.	.	PUNCT
fsr-3541	250	1	however	however	ADV
fsr-3541	250	2	,	,	PUNCT
fsr-3541	250	3	the	the	DET
fsr-3541	250	4	results	result	NOUN
fsr-3541	250	5	did	do	AUX
fsr-3541	250	6	not	not	PART
fsr-3541	250	7	reveal	reveal	VERB
fsr-3541	250	8	any	any	DET
fsr-3541	250	9	discernible	discernible	ADJ
fsr-3541	250	10	patterns	pattern	NOUN
fsr-3541	250	11	based	base	VERB
fsr-3541	250	12	on	on	ADP
fsr-3541	250	13	gender	gender	NOUN
fsr-3541	250	14	or	or	CCONJ
fsr-3541	250	15	age	age	NOUN
fsr-3541	250	16	.	.	PUNCT
fsr-3541	251	1	future	future	ADJ
fsr-3541	251	2	research	research	NOUN
fsr-3541	251	3	could	could	AUX
fsr-3541	251	4	explore	explore	VERB
fsr-3541	251	5	potential	potential	ADJ
fsr-3541	251	6	differences	difference	NOUN
fsr-3541	251	7	in	in	ADP
fsr-3541	251	8	trust	trust	NOUN
fsr-3541	251	9	by	by	ADP
fsr-3541	251	10	gender	gender	NOUN
fsr-3541	251	11	and	and	CCONJ
fsr-3541	251	12	age	age	NOUN
fsr-3541	251	13	if	if	SCONJ
fsr-3541	251	14	feasible	feasible	ADJ
fsr-3541	251	15	.	.	PUNCT
fsr-3541	252	1	5	5	X
fsr-3541	252	2	.	.	X
fsr-3541	252	3	discussion	discussion	NOUN
fsr-3541	252	4	the	the	DET
fsr-3541	252	5	primary	primary	ADJ
fsr-3541	252	6	purpose	purpose	NOUN
fsr-3541	252	7	of	of	ADP
fsr-3541	252	8	this	this	DET
fsr-3541	252	9	study	study	NOUN
fsr-3541	252	10	is	be	AUX
fsr-3541	252	11	to	to	PART
fsr-3541	252	12	explore	explore	VERB
fsr-3541	252	13	the	the	DET
fsr-3541	252	14	reasons	reason	NOUN
fsr-3541	252	15	consumers	consumer	NOUN
fsr-3541	252	16	perceived	perceive	VERB
fsr-3541	252	17	financial	financial	ADJ
fsr-3541	252	18	institutions	institution	NOUN
fsr-3541	252	19	as	as	ADP
fsr-3541	252	20	not	not	PART
fsr-3541	252	21	trustworthy	trustworthy	ADJ
fsr-3541	252	22	during	during	ADP
fsr-3541	252	23	the	the	DET
fsr-3541	252	24	global	global	ADJ
fsr-3541	252	25	pandemic	pandemic	NOUN
fsr-3541	252	26	when	when	SCONJ
fsr-3541	252	27	many	many	ADJ
fsr-3541	252	28	households	household	NOUN
fsr-3541	252	29	were	be	AUX
fsr-3541	252	30	facing	face	VERB
fsr-3541	252	31	financial	financial	ADJ
fsr-3541	252	32	crises	crisis	NOUN
fsr-3541	252	33	and	and	CCONJ
fsr-3541	252	34	uncertainty	uncertainty	NOUN
fsr-3541	252	35	.	.	PUNCT
fsr-3541	253	1	specifically	specifically	ADV
fsr-3541	253	2	,	,	PUNCT
fsr-3541	253	3	we	we	PRON
fsr-3541	253	4	analyzed	analyze	VERB
fsr-3541	253	5	written	write	VERB
fsr-3541	253	6	responses	response	NOUN
fsr-3541	253	7	to	to	ADP
fsr-3541	253	8	the	the	DET
fsr-3541	253	9	open	open	ADV
fsr-3541	253	10	-	-	PUNCT
fsr-3541	253	11	ended	end	VERB
fsr-3541	253	12	survey	survey	NOUN
fsr-3541	253	13	question	question	NOUN
fsr-3541	253	14	,	,	PUNCT
fsr-3541	253	15	“	"	PUNCT
fsr-3541	253	16	if	if	SCONJ
fsr-3541	253	17	you	you	PRON
fsr-3541	253	18	do	do	AUX
fsr-3541	253	19	not	not	PART
fsr-3541	253	20	agree	agree	VERB
fsr-3541	253	21	that	that	SCONJ
fsr-3541	253	22	the	the	DET
fsr-3541	253	23	financial	financial	ADJ
fsr-3541	253	24	institutions	institution	NOUN
fsr-3541	253	25	are	be	AUX
fsr-3541	253	26	trustworthy	trustworthy	ADJ
fsr-3541	253	27	for	for	ADP
fsr-3541	253	28	the	the	DET
fsr-3541	253	29	most	most	ADJ
fsr-3541	253	30	part	part	NOUN
fsr-3541	253	31	,	,	PUNCT
fsr-3541	253	32	could	could	AUX
fsr-3541	253	33	you	you	PRON
fsr-3541	253	34	please	please	INTJ
fsr-3541	253	35	provide	provide	VERB
fsr-3541	253	36	reasons	reason	NOUN
fsr-3541	253	37	for	for	ADP
fsr-3541	253	38	not	not	PART
fsr-3541	253	39	trusting	trust	VERB
fsr-3541	253	40	?	?	PUNCT
fsr-3541	253	41	”	"	PUNCT
fsr-3541	253	42	from	from	ADP
fsr-3541	253	43	this	this	DET
fsr-3541	253	44	analysis	analysis	NOUN
fsr-3541	253	45	,	,	PUNCT
fsr-3541	253	46	we	we	PRON
fsr-3541	253	47	developed	develop	VERB
fsr-3541	253	48	three	three	NUM
fsr-3541	253	49	themes	theme	NOUN
fsr-3541	253	50	:	:	PUNCT
fsr-3541	253	51	(	(	PUNCT
fsr-3541	253	52	1	1	X
fsr-3541	253	53	)	)	PUNCT
fsr-3541	253	54	history	history	NOUN
fsr-3541	253	55	and	and	CCONJ
fsr-3541	253	56	experience	experience	NOUN
fsr-3541	253	57	,	,	PUNCT
fsr-3541	253	58	(	(	PUNCT
fsr-3541	253	59	2	2	X
fsr-3541	253	60	)	)	PUNCT
fsr-3541	253	61	perceived	perceive	VERB
fsr-3541	253	62	unfair	unfair	ADJ
fsr-3541	253	63	practices	practice	NOUN
fsr-3541	253	64	,	,	PUNCT
fsr-3541	253	65	and	and	CCONJ
fsr-3541	253	66	(	(	PUNCT
fsr-3541	253	67	3	3	X
fsr-3541	253	68	)	)	PUNCT
fsr-3541	253	69	general	general	ADJ
fsr-3541	253	70	trust	trust	NOUN
fsr-3541	253	71	issues	issue	NOUN
fsr-3541	253	72	.	.	PUNCT
fsr-3541	254	1	the	the	DET
fsr-3541	254	2	first	first	ADJ
fsr-3541	254	3	theme	theme	NOUN
fsr-3541	254	4	stems	stem	VERB
fsr-3541	254	5	from	from	ADP
fsr-3541	254	6	historic	historic	ADJ
fsr-3541	254	7	systemic	systemic	ADJ
fsr-3541	254	8	and	and	CCONJ
fsr-3541	254	9	personal	personal	ADJ
fsr-3541	254	10	experiences	experience	NOUN
fsr-3541	254	11	.	.	PUNCT
fsr-3541	255	1	many	many	ADJ
fsr-3541	255	2	respondents	respondent	NOUN
fsr-3541	255	3	also	also	ADV
fsr-3541	255	4	shared	share	VERB
fsr-3541	255	5	experiences	experience	NOUN
fsr-3541	255	6	that	that	SCONJ
fsr-3541	255	7	they	they	PRON
fsr-3541	255	8	heard	hear	VERB
fsr-3541	255	9	about	about	ADP
fsr-3541	255	10	or	or	CCONJ
fsr-3541	255	11	that	that	PRON
fsr-3541	255	12	affected	affect	VERB
fsr-3541	255	13	their	their	PRON
fsr-3541	255	14	communities	community	NOUN
fsr-3541	255	15	.	.	PUNCT
fsr-3541	256	1	the	the	DET
fsr-3541	256	2	second	second	ADJ
fsr-3541	256	3	theme	theme	NOUN
fsr-3541	256	4	is	be	AUX
fsr-3541	256	5	related	relate	VERB
fsr-3541	256	6	to	to	ADP
fsr-3541	256	7	individuals	individual	NOUN
fsr-3541	256	8	’	’	PART
fsr-3541	256	9	understanding	understanding	NOUN
fsr-3541	256	10	of	of	ADP
fsr-3541	256	11	the	the	DET
fsr-3541	256	12	financial	financial	ADJ
fsr-3541	256	13	services	service	NOUN
fsr-3541	256	14	business	business	NOUN
fsr-3541	256	15	model	model	NOUN
fsr-3541	256	16	.	.	PUNCT
fsr-3541	257	1	many	many	ADJ
fsr-3541	257	2	respondents	respondent	NOUN
fsr-3541	257	3	feel	feel	VERB
fsr-3541	257	4	vulnerable	vulnerable	ADJ
fsr-3541	257	5	against	against	ADP
fsr-3541	257	6	large	large	ADJ
fsr-3541	257	7	,	,	PUNCT
fsr-3541	257	8	profit	profit	NOUN
fsr-3541	257	9	-	-	PUNCT
fsr-3541	257	10	seeking	seek	VERB
fsr-3541	257	11	financial	financial	ADJ
fsr-3541	257	12	institutions	institution	NOUN
fsr-3541	257	13	whose	whose	DET
fsr-3541	257	14	greed	greed	NOUN
fsr-3541	257	15	drives	drive	VERB
fsr-3541	257	16	them	they	PRON
fsr-3541	257	17	to	to	PART
fsr-3541	257	18	charge	charge	VERB
fsr-3541	257	19	excessive	excessive	ADJ
fsr-3541	257	20	fees	fee	NOUN
fsr-3541	257	21	and	and	CCONJ
fsr-3541	257	22	interest	interest	NOUN
fsr-3541	257	23	rather	rather	ADV
fsr-3541	257	24	than	than	ADP
fsr-3541	257	25	providing	provide	VERB
fsr-3541	257	26	customer	customer	NOUN
fsr-3541	257	27	service	service	NOUN
fsr-3541	257	28	and	and	CCONJ
fsr-3541	257	29	help	help	NOUN
fsr-3541	257	30	to	to	ADP
fsr-3541	257	31	consumers	consumer	NOUN
fsr-3541	257	32	.	.	PUNCT
fsr-3541	258	1	the	the	DET
fsr-3541	258	2	third	third	ADJ
fsr-3541	258	3	theme	theme	NOUN
fsr-3541	258	4	is	be	AUX
fsr-3541	258	5	indirectly	indirectly	ADV
fsr-3541	258	6	related	relate	VERB
fsr-3541	258	7	to	to	ADP
fsr-3541	258	8	financial	financial	ADJ
fsr-3541	258	9	institutions	institution	NOUN
fsr-3541	258	10	.	.	PUNCT
fsr-3541	259	1	the	the	DET
fsr-3541	259	2	third	third	ADJ
fsr-3541	259	3	theme	theme	NOUN
fsr-3541	259	4	is	be	AUX
fsr-3541	259	5	a	a	DET
fsr-3541	259	6	general	general	ADJ
fsr-3541	259	7	trust	trust	NOUN
fsr-3541	259	8	issue	issue	NOUN
fsr-3541	259	9	held	hold	VERB
fsr-3541	259	10	by	by	ADP
fsr-3541	259	11	individuals	individual	NOUN
fsr-3541	259	12	.	.	PUNCT
fsr-3541	260	1	many	many	ADJ
fsr-3541	260	2	state	state	NOUN
fsr-3541	260	3	they	they	PRON
fsr-3541	260	4	either	either	CCONJ
fsr-3541	260	5	do	do	AUX
fsr-3541	260	6	not	not	PART
fsr-3541	260	7	trust	trust	VERB
fsr-3541	260	8	anyone	anyone	PRON
fsr-3541	260	9	or	or	CCONJ
fsr-3541	260	10	only	only	ADV
fsr-3541	260	11	trust	trust	VERB
fsr-3541	260	12	themselves	themselves	PRON
fsr-3541	260	13	,	,	PUNCT
fsr-3541	260	14	especially	especially	ADV
fsr-3541	260	15	in	in	ADP
fsr-3541	260	16	matters	matter	NOUN
fsr-3541	260	17	involving	involve	VERB
fsr-3541	260	18	their	their	PRON
fsr-3541	260	19	money	money	NOUN
fsr-3541	260	20	.	.	PUNCT
fsr-3541	261	1	i.	i.	PROPN
fsr-3541	261	2	chawla	chawla	PROPN
fsr-3541	261	3	et	et	PROPN
fsr-3541	261	4	al	al	PROPN
fsr-3541	261	5	.	.	PUNCT
fsr-3541	261	6	/	/	SYM
fsr-3541	261	7	financial	financial	ADJ
fsr-3541	261	8	services	service	NOUN
fsr-3541	261	9	review	review	VERB
fsr-3541	261	10	31	31	NUM
fsr-3541	261	11	(	(	PUNCT
fsr-3541	261	12	2023	2023	NUM
fsr-3541	261	13	)	)	PUNCT
fsr-3541	261	14	211–228	211–228	NUM
fsr-3541	261	15	223	223	NUM
fsr-3541	261	16	findings	finding	NOUN
fsr-3541	261	17	from	from	ADP
fsr-3541	261	18	this	this	DET
fsr-3541	261	19	study	study	NOUN
fsr-3541	261	20	add	add	VERB
fsr-3541	261	21	to	to	ADP
fsr-3541	261	22	the	the	DET
fsr-3541	261	23	existing	exist	VERB
fsr-3541	261	24	literature	literature	NOUN
fsr-3541	261	25	by	by	ADP
fsr-3541	261	26	providing	provide	VERB
fsr-3541	261	27	a	a	DET
fsr-3541	261	28	qualitative	qualitative	ADJ
fsr-3541	261	29	look	look	NOUN
fsr-3541	261	30	into	into	ADP
fsr-3541	261	31	consumers	consumer	NOUN
fsr-3541	261	32	’	'	PUNCT
fsr-3541	261	33	trust	trust	NOUN
fsr-3541	261	34	in	in	ADP
fsr-3541	261	35	financial	financial	ADJ
fsr-3541	261	36	institutions	institution	NOUN
fsr-3541	261	37	.	.	PUNCT
fsr-3541	262	1	although	although	SCONJ
fsr-3541	262	2	not	not	PART
fsr-3541	262	3	generalizable	generalizable	ADJ
fsr-3541	262	4	,	,	PUNCT
fsr-3541	262	5	the	the	DET
fsr-3541	262	6	findings	finding	NOUN
fsr-3541	262	7	from	from	ADP
fsr-3541	262	8	this	this	DET
fsr-3541	262	9	diverse	diverse	ADJ
fsr-3541	262	10	sample	sample	NOUN
fsr-3541	262	11	offer	offer	VERB
fsr-3541	262	12	further	further	ADJ
fsr-3541	262	13	evidence	evidence	NOUN
fsr-3541	262	14	that	that	SCONJ
fsr-3541	262	15	more	more	ADJ
fsr-3541	262	16	needs	need	VERB
fsr-3541	262	17	to	to	PART
fsr-3541	262	18	be	be	AUX
fsr-3541	262	19	done	do	VERB
fsr-3541	262	20	to	to	PART
fsr-3541	262	21	strengthen	strengthen	VERB
fsr-3541	262	22	relationships	relationship	NOUN
fsr-3541	262	23	between	between	ADP
fsr-3541	262	24	financial	financial	ADJ
fsr-3541	262	25	institutions	institution	NOUN
fsr-3541	262	26	and	and	CCONJ
fsr-3541	262	27	the	the	DET
fsr-3541	262	28	consumers	consumer	NOUN
fsr-3541	262	29	that	that	PRON
fsr-3541	262	30	use	use	VERB
fsr-3541	262	31	them	they	PRON
fsr-3541	262	32	.	.	PUNCT
fsr-3541	263	1	the	the	DET
fsr-3541	263	2	implications	implication	NOUN
fsr-3541	263	3	of	of	ADP
fsr-3541	263	4	these	these	DET
fsr-3541	263	5	results	result	NOUN
fsr-3541	263	6	are	be	AUX
fsr-3541	263	7	important	important	ADJ
fsr-3541	263	8	and	and	CCONJ
fsr-3541	263	9	should	should	AUX
fsr-3541	263	10	serve	serve	VERB
fsr-3541	263	11	as	as	ADP
fsr-3541	263	12	notice	notice	NOUN
fsr-3541	263	13	to	to	ADP
fsr-3541	263	14	financial	financial	ADJ
fsr-3541	263	15	institutions	institution	NOUN
fsr-3541	263	16	that	that	PRON
fsr-3541	263	17	continuous	continuous	ADJ
fsr-3541	263	18	attention	attention	NOUN
fsr-3541	263	19	to	to	ADP
fsr-3541	263	20	customer	customer	NOUN
fsr-3541	263	21	service	service	NOUN
fsr-3541	263	22	remains	remain	VERB
fsr-3541	263	23	necessary	necessary	ADJ
fsr-3541	263	24	.	.	PUNCT
fsr-3541	264	1	left	leave	VERB
fsr-3541	264	2	unchecked	unchecked	ADJ
fsr-3541	264	3	,	,	PUNCT
fsr-3541	264	4	negative	negative	ADJ
fsr-3541	264	5	information	information	NOUN
fsr-3541	264	6	can	can	AUX
fsr-3541	264	7	spread	spread	VERB
fsr-3541	264	8	and	and	CCONJ
fsr-3541	264	9	go	go	VERB
fsr-3541	264	10	against	against	ADP
fsr-3541	264	11	an	an	DET
fsr-3541	264	12	organization	organization	NOUN
fsr-3541	264	13	’s	’s	PART
fsr-3541	264	14	interests	interest	NOUN
fsr-3541	264	15	,	,	PUNCT
fsr-3541	264	16	undermine	undermine	VERB
fsr-3541	264	17	public	public	ADJ
fsr-3541	264	18	trust	trust	NOUN
fsr-3541	264	19	,	,	PUNCT
fsr-3541	264	20	and	and	CCONJ
fsr-3541	264	21	lead	lead	VERB
fsr-3541	264	22	to	to	ADP
fsr-3541	264	23	increased	increase	VERB
fsr-3541	264	24	public	public	ADJ
fsr-3541	264	25	scrutiny	scrutiny	NOUN
fsr-3541	264	26	(	(	PUNCT
fsr-3541	264	27	greve	greve	PROPN
fsr-3541	264	28	et	et	PROPN
fsr-3541	264	29	al	al	PROPN
fsr-3541	264	30	.	.	PROPN
fsr-3541	264	31	,	,	PUNCT
fsr-3541	264	32	2016	2016	NUM
fsr-3541	264	33	)	)	PUNCT
fsr-3541	264	34	.	.	PUNCT
fsr-3541	265	1	the	the	DET
fsr-3541	265	2	results	result	NOUN
fsr-3541	265	3	of	of	ADP
fsr-3541	265	4	this	this	DET
fsr-3541	265	5	study	study	NOUN
fsr-3541	265	6	suggest	suggest	VERB
fsr-3541	265	7	that	that	SCONJ
fsr-3541	265	8	relationship	relationship	NOUN
fsr-3541	265	9	management	management	NOUN
fsr-3541	265	10	and	and	CCONJ
fsr-3541	265	11	mistrust	mistrust	NOUN
fsr-3541	265	12	could	could	AUX
fsr-3541	265	13	be	be	AUX
fsr-3541	265	14	a	a	DET
fsr-3541	265	15	growing	grow	VERB
fsr-3541	265	16	problem	problem	NOUN
fsr-3541	265	17	for	for	ADP
fsr-3541	265	18	financial	financial	ADJ
fsr-3541	265	19	institutions	institution	NOUN
fsr-3541	265	20	since	since	SCONJ
fsr-3541	265	21	higher	high	ADJ
fsr-3541	265	22	percentages	percentage	NOUN
fsr-3541	265	23	of	of	ADP
fsr-3541	265	24	individuals	individual	NOUN
fsr-3541	265	25	under	under	ADP
fsr-3541	265	26	age	age	NOUN
fsr-3541	265	27	35	35	NUM
fsr-3541	265	28	believe	believe	VERB
fsr-3541	265	29	these	these	DET
fsr-3541	265	30	institutions	institution	NOUN
fsr-3541	265	31	are	be	AUX
fsr-3541	265	32	not	not	PART
fsr-3541	265	33	trustworthy	trustworthy	ADJ
fsr-3541	265	34	.	.	PUNCT
fsr-3541	266	1	larger	large	ADJ
fsr-3541	266	2	proportions	proportion	NOUN
fsr-3541	266	3	of	of	ADP
fsr-3541	266	4	younger	young	ADJ
fsr-3541	266	5	respondents	respondent	NOUN
fsr-3541	266	6	express	express	VERB
fsr-3541	266	7	concerns	concern	NOUN
fsr-3541	266	8	about	about	ADP
fsr-3541	266	9	losing	lose	VERB
fsr-3541	266	10	their	their	PRON
fsr-3541	266	11	money	money	NOUN
fsr-3541	266	12	to	to	ADP
fsr-3541	266	13	financial	financial	ADJ
fsr-3541	266	14	institutions	institution	NOUN
fsr-3541	266	15	and	and	CCONJ
fsr-3541	266	16	perceive	perceive	VERB
fsr-3541	266	17	them	they	PRON
fsr-3541	266	18	as	as	ADP
fsr-3541	266	19	a	a	DET
fsr-3541	266	20	threat	threat	NOUN
fsr-3541	266	21	to	to	ADP
fsr-3541	266	22	their	their	PRON
fsr-3541	266	23	financial	financial	ADJ
fsr-3541	266	24	well	well	NOUN
fsr-3541	266	25	-	-	PUNCT
fsr-3541	266	26	being	being	NOUN
fsr-3541	266	27	.	.	PUNCT
fsr-3541	267	1	financial	financial	ADJ
fsr-3541	267	2	institutions	institution	NOUN
fsr-3541	267	3	may	may	AUX
fsr-3541	267	4	be	be	AUX
fsr-3541	267	5	missing	miss	VERB
fsr-3541	267	6	an	an	DET
fsr-3541	267	7	opportunity	opportunity	NOUN
fsr-3541	267	8	to	to	PART
fsr-3541	267	9	provide	provide	VERB
fsr-3541	267	10	additional	additional	ADJ
fsr-3541	267	11	services	service	NOUN
fsr-3541	267	12	to	to	ADP
fsr-3541	267	13	this	this	DET
fsr-3541	267	14	segment	segment	NOUN
fsr-3541	267	15	of	of	ADP
fsr-3541	267	16	the	the	DET
fsr-3541	267	17	population	population	NOUN
fsr-3541	267	18	and	and	CCONJ
fsr-3541	267	19	in	in	ADP
fsr-3541	267	20	fact	fact	NOUN
fsr-3541	267	21	,	,	PUNCT
fsr-3541	267	22	could	could	AUX
fsr-3541	267	23	be	be	AUX
fsr-3541	267	24	at	at	ADP
fsr-3541	267	25	risk	risk	NOUN
fsr-3541	267	26	of	of	ADP
fsr-3541	267	27	losing	lose	VERB
fsr-3541	267	28	a	a	DET
fsr-3541	267	29	portion	portion	NOUN
fsr-3541	267	30	of	of	ADP
fsr-3541	267	31	this	this	DET
fsr-3541	267	32	group	group	NOUN
fsr-3541	267	33	’s	’s	PART
fsr-3541	267	34	business	business	NOUN
fsr-3541	267	35	altogether	altogether	ADV
fsr-3541	267	36	if	if	SCONJ
fsr-3541	267	37	viable	viable	ADJ
fsr-3541	267	38	alternatives	alternative	NOUN
fsr-3541	267	39	arise	arise	VERB
fsr-3541	267	40	that	that	PRON
fsr-3541	267	41	are	be	AUX
fsr-3541	267	42	viewed	view	VERB
fsr-3541	267	43	as	as	ADP
fsr-3541	267	44	more	more	ADV
fsr-3541	267	45	trustworthy	trustworthy	ADJ
fsr-3541	267	46	.	.	PUNCT
fsr-3541	268	1	in	in	ADP
fsr-3541	268	2	conclusion	conclusion	NOUN
fsr-3541	268	3	,	,	PUNCT
fsr-3541	268	4	trust	trust	NOUN
fsr-3541	268	5	is	be	AUX
fsr-3541	268	6	important	important	ADJ
fsr-3541	268	7	in	in	ADP
fsr-3541	268	8	the	the	DET
fsr-3541	268	9	banking	banking	NOUN
fsr-3541	268	10	industry	industry	NOUN
fsr-3541	268	11	,	,	PUNCT
fsr-3541	268	12	especially	especially	ADV
fsr-3541	268	13	during	during	ADP
fsr-3541	268	14	times	time	NOUN
fsr-3541	268	15	of	of	ADP
fsr-3541	268	16	crisis	crisis	NOUN
fsr-3541	268	17	.	.	PUNCT
fsr-3541	269	1	as	as	SCONJ
fsr-3541	269	2	banks	bank	NOUN
fsr-3541	269	3	around	around	ADP
fsr-3541	269	4	the	the	DET
fsr-3541	269	5	globe	globe	NOUN
fsr-3541	269	6	strategize	strategize	VERB
fsr-3541	269	7	post	post	ADJ
fsr-3541	269	8	-	-	ADJ
fsr-3541	269	9	pandemic	pandemic	ADJ
fsr-3541	269	10	recovery	recovery	NOUN
fsr-3541	269	11	and	and	CCONJ
fsr-3541	269	12	consumer	consumer	NOUN
fsr-3541	269	13	customer	customer	NOUN
fsr-3541	269	14	engagement	engagement	NOUN
fsr-3541	269	15	,	,	PUNCT
fsr-3541	269	16	exploring	explore	VERB
fsr-3541	269	17	the	the	DET
fsr-3541	269	18	dynamics	dynamic	NOUN
fsr-3541	269	19	of	of	ADP
fsr-3541	269	20	trust	trust	NOUN
fsr-3541	269	21	becomes	become	VERB
fsr-3541	269	22	crucial	crucial	ADJ
fsr-3541	269	23	.	.	PUNCT
fsr-3541	270	1	this	this	DET
fsr-3541	270	2	study	study	NOUN
fsr-3541	270	3	is	be	AUX
fsr-3541	270	4	of	of	ADP
fsr-3541	270	5	importance	importance	NOUN
fsr-3541	270	6	to	to	ADP
fsr-3541	270	7	professionals	professional	NOUN
fsr-3541	270	8	and	and	CCONJ
fsr-3541	270	9	policymakers	policymaker	NOUN
fsr-3541	270	10	working	work	VERB
fsr-3541	270	11	within	within	ADP
fsr-3541	270	12	financial	financial	ADJ
fsr-3541	270	13	institutions	institution	NOUN
fsr-3541	270	14	,	,	PUNCT
fsr-3541	270	15	as	as	ADV
fsr-3541	270	16	well	well	ADV
fsr-3541	270	17	as	as	ADP
fsr-3541	270	18	financial	financial	ADJ
fsr-3541	270	19	educators	educator	NOUN
fsr-3541	270	20	and	and	CCONJ
fsr-3541	270	21	professionals	professional	NOUN
fsr-3541	270	22	who	who	PRON
fsr-3541	270	23	serve	serve	VERB
fsr-3541	270	24	consumers	consumer	NOUN
fsr-3541	270	25	.	.	PUNCT
fsr-3541	271	1	the	the	DET
fsr-3541	271	2	findings	finding	NOUN
fsr-3541	271	3	from	from	ADP
fsr-3541	271	4	this	this	DET
fsr-3541	271	5	study	study	NOUN
fsr-3541	271	6	are	be	AUX
fsr-3541	271	7	likely	likely	ADJ
fsr-3541	271	8	to	to	PART
fsr-3541	271	9	offer	offer	VERB
fsr-3541	271	10	a	a	DET
fsr-3541	271	11	framework	framework	NOUN
fsr-3541	271	12	to	to	PART
fsr-3541	271	13	address	address	VERB
fsr-3541	271	14	concerns	concern	NOUN
fsr-3541	271	15	with	with	ADP
fsr-3541	271	16	respect	respect	NOUN
fsr-3541	271	17	to	to	ADP
fsr-3541	271	18	enhancing	enhance	VERB
fsr-3541	271	19	the	the	DET
fsr-3541	271	20	quality	quality	NOUN
fsr-3541	271	21	of	of	ADP
fsr-3541	271	22	services	service	NOUN
fsr-3541	271	23	and	and	CCONJ
fsr-3541	271	24	dealings	dealing	NOUN
fsr-3541	271	25	with	with	ADP
fsr-3541	271	26	their	their	PRON
fsr-3541	271	27	consumer	consumer	NOUN
fsr-3541	271	28	base	base	NOUN
fsr-3541	271	29	.	.	PUNCT
fsr-3541	272	1	6	6	X
fsr-3541	272	2	.	.	X
fsr-3541	272	3	limitations	limitation	NOUN
fsr-3541	272	4	there	there	PRON
fsr-3541	272	5	are	be	VERB
fsr-3541	272	6	noteworthy	noteworthy	ADJ
fsr-3541	272	7	limitations	limitation	NOUN
fsr-3541	272	8	to	to	ADP
fsr-3541	272	9	this	this	DET
fsr-3541	272	10	study	study	NOUN
fsr-3541	272	11	.	.	PUNCT
fsr-3541	273	1	first	first	ADV
fsr-3541	273	2	,	,	PUNCT
fsr-3541	273	3	this	this	DET
fsr-3541	273	4	study	study	NOUN
fsr-3541	273	5	employs	employ	VERB
fsr-3541	273	6	secondary	secondary	ADJ
fsr-3541	273	7	analysis	analysis	NOUN
fsr-3541	273	8	.	.	PUNCT
fsr-3541	274	1	as	as	ADP
fsr-3541	274	2	such	such	ADJ
fsr-3541	274	3	,	,	PUNCT
fsr-3541	274	4	participants	participant	NOUN
fsr-3541	274	5	were	be	AUX
fsr-3541	274	6	not	not	PART
fsr-3541	274	7	interviewed	interview	VERB
fsr-3541	274	8	,	,	PUNCT
fsr-3541	274	9	and	and	CCONJ
fsr-3541	274	10	no	no	DET
fsr-3541	274	11	follow	follow	NOUN
fsr-3541	274	12	-	-	PUNCT
fsr-3541	274	13	up	up	NOUN
fsr-3541	274	14	was	be	AUX
fsr-3541	274	15	available	available	ADJ
fsr-3541	274	16	.	.	PUNCT
fsr-3541	275	1	second	second	ADV
fsr-3541	275	2	,	,	PUNCT
fsr-3541	275	3	the	the	DET
fsr-3541	275	4	analysis	analysis	NOUN
fsr-3541	275	5	is	be	AUX
fsr-3541	275	6	based	base	VERB
fsr-3541	275	7	only	only	ADV
fsr-3541	275	8	on	on	ADP
fsr-3541	275	9	responses	response	NOUN
fsr-3541	275	10	to	to	ADP
fsr-3541	275	11	one	one	NUM
fsr-3541	275	12	open	open	ADV
fsr-3541	275	13	-	-	PUNCT
fsr-3541	275	14	ended	end	VERB
fsr-3541	275	15	survey	survey	NOUN
fsr-3541	275	16	question	question	NOUN
fsr-3541	275	17	and	and	CCONJ
fsr-3541	275	18	a	a	DET
fsr-3541	275	19	one	one	NUM
fsr-3541	275	20	-	-	PUNCT
fsr-3541	275	21	item	item	NOUN
fsr-3541	275	22	measure	measure	NOUN
fsr-3541	275	23	of	of	ADP
fsr-3541	275	24	trust	trust	NOUN
fsr-3541	275	25	.	.	PUNCT
fsr-3541	276	1	third	third	ADV
fsr-3541	276	2	,	,	PUNCT
fsr-3541	276	3	the	the	DET
fsr-3541	276	4	researchers	researcher	NOUN
fsr-3541	276	5	are	be	AUX
fsr-3541	276	6	unable	unable	ADJ
fsr-3541	276	7	to	to	PART
fsr-3541	276	8	make	make	VERB
fsr-3541	276	9	any	any	DET
fsr-3541	276	10	distinction	distinction	NOUN
fsr-3541	276	11	between	between	ADP
fsr-3541	276	12	consumers	consumer	NOUN
fsr-3541	276	13	who	who	PRON
fsr-3541	276	14	may	may	AUX
fsr-3541	276	15	have	have	VERB
fsr-3541	276	16	banking	banking	NOUN
fsr-3541	276	17	accounts	account	NOUN
fsr-3541	276	18	but	but	CCONJ
fsr-3541	276	19	still	still	ADV
fsr-3541	276	20	underutilize	underutilize	VERB
fsr-3541	276	21	their	their	PRON
fsr-3541	276	22	accounts	account	NOUN
fsr-3541	276	23	.	.	PUNCT
fsr-3541	277	1	data	datum	NOUN
fsr-3541	277	2	limitations	limitation	NOUN
fsr-3541	277	3	did	do	AUX
fsr-3541	277	4	not	not	PART
fsr-3541	277	5	allow	allow	VERB
fsr-3541	277	6	comparisons	comparison	NOUN
fsr-3541	277	7	of	of	ADP
fsr-3541	277	8	those	those	PRON
fsr-3541	277	9	who	who	PRON
fsr-3541	277	10	favor	favor	VERB
fsr-3541	277	11	banks	bank	NOUN
fsr-3541	277	12	to	to	ADP
fsr-3541	277	13	those	those	PRON
fsr-3541	277	14	who	who	PRON
fsr-3541	277	15	view	view	VERB
fsr-3541	277	16	banks	bank	NOUN
fsr-3541	277	17	negatively	negatively	ADV
fsr-3541	277	18	.	.	PUNCT
fsr-3541	278	1	subsequent	subsequent	ADJ
fsr-3541	278	2	analyses	analysis	NOUN
fsr-3541	278	3	could	could	AUX
fsr-3541	278	4	prioritize	prioritize	VERB
fsr-3541	278	5	understanding	understand	VERB
fsr-3541	278	6	the	the	DET
fsr-3541	278	7	underlying	underlying	ADJ
fsr-3541	278	8	rationale	rationale	NOUN
fsr-3541	278	9	for	for	ADP
fsr-3541	278	10	these	these	DET
fsr-3541	278	11	contrasting	contrast	VERB
fsr-3541	278	12	perspectives	perspective	NOUN
fsr-3541	278	13	.	.	PUNCT
fsr-3541	279	1	additionally	additionally	ADV
fsr-3541	279	2	,	,	PUNCT
fsr-3541	279	3	a	a	DET
fsr-3541	279	4	more	more	ADV
fsr-3541	279	5	comprehensive	comprehensive	ADJ
fsr-3541	279	6	analysis	analysis	NOUN
fsr-3541	279	7	of	of	ADP
fsr-3541	279	8	trust	trust	NOUN
fsr-3541	279	9	across	across	ADP
fsr-3541	279	10	genders	gender	NOUN
fsr-3541	279	11	would	would	AUX
fsr-3541	279	12	be	be	AUX
fsr-3541	279	13	valuable	valuable	ADJ
fsr-3541	279	14	in	in	ADP
fsr-3541	279	15	future	future	ADJ
fsr-3541	279	16	studies	study	NOUN
fsr-3541	279	17	.	.	PUNCT
fsr-3541	280	1	7	7	X
fsr-3541	280	2	.	.	X
fsr-3541	280	3	conclusion	conclusion	NOUN
fsr-3541	280	4	the	the	DET
fsr-3541	280	5	present	present	ADJ
fsr-3541	280	6	study	study	NOUN
fsr-3541	280	7	explored	explore	VERB
fsr-3541	280	8	the	the	DET
fsr-3541	280	9	reasons	reason	NOUN
fsr-3541	280	10	consumers	consumer	NOUN
fsr-3541	280	11	perceived	perceive	VERB
fsr-3541	280	12	financial	financial	ADJ
fsr-3541	280	13	institutions	institution	NOUN
fsr-3541	280	14	as	as	ADP
fsr-3541	280	15	not	not	PART
fsr-3541	280	16	trustworthy	trustworthy	ADJ
fsr-3541	280	17	during	during	ADP
fsr-3541	280	18	the	the	DET
fsr-3541	280	19	global	global	ADJ
fsr-3541	280	20	pandemic	pandemic	NOUN
fsr-3541	280	21	when	when	SCONJ
fsr-3541	280	22	many	many	ADJ
fsr-3541	280	23	households	household	NOUN
fsr-3541	280	24	were	be	AUX
fsr-3541	280	25	facing	face	VERB
fsr-3541	280	26	financial	financial	ADJ
fsr-3541	280	27	crises	crisis	NOUN
fsr-3541	280	28	and	and	CCONJ
fsr-3541	280	29	uncertainty	uncertainty	NOUN
fsr-3541	280	30	.	.	PUNCT
fsr-3541	281	1	using	use	VERB
fsr-3541	281	2	content	content	NOUN
fsr-3541	281	3	analysis	analysis	NOUN
fsr-3541	281	4	,	,	PUNCT
fsr-3541	281	5	three	three	NUM
fsr-3541	281	6	themes	theme	NOUN
fsr-3541	281	7	emerged	emerge	VERB
fsr-3541	281	8	:	:	PUNCT
fsr-3541	281	9	(	(	PUNCT
fsr-3541	281	10	1	1	X
fsr-3541	281	11	)	)	PUNCT
fsr-3541	281	12	history	history	NOUN
fsr-3541	281	13	and	and	CCONJ
fsr-3541	281	14	experience	experience	NOUN
fsr-3541	281	15	,	,	PUNCT
fsr-3541	281	16	(	(	PUNCT
fsr-3541	281	17	2	2	X
fsr-3541	281	18	)	)	PUNCT
fsr-3541	281	19	perceived	perceive	VERB
fsr-3541	281	20	unfair	unfair	ADJ
fsr-3541	281	21	practices	practice	NOUN
fsr-3541	281	22	,	,	PUNCT
fsr-3541	281	23	and	and	CCONJ
fsr-3541	281	24	(	(	PUNCT
fsr-3541	281	25	3	3	X
fsr-3541	281	26	)	)	PUNCT
fsr-3541	281	27	general	general	ADJ
fsr-3541	281	28	trust	trust	NOUN
fsr-3541	281	29	issues	issue	NOUN
fsr-3541	281	30	.	.	PUNCT
fsr-3541	282	1	224	224	NUM
fsr-3541	282	2	i.	i.	PROPN
fsr-3541	282	3	chawla	chawla	PROPN
fsr-3541	282	4	et	et	PROPN
fsr-3541	282	5	al	al	PROPN
fsr-3541	282	6	.	.	PUNCT
fsr-3541	282	7	/	/	SYM
fsr-3541	282	8	financial	financial	ADJ
fsr-3541	282	9	services	service	NOUN
fsr-3541	282	10	review	review	VERB
fsr-3541	282	11	31	31	NUM
fsr-3541	282	12	(	(	PUNCT
fsr-3541	282	13	2023	2023	NUM
fsr-3541	282	14	)	)	PUNCT
fsr-3541	283	1	211–228	211–228	NUM
fsr-3541	283	2	there	there	PRON
fsr-3541	283	3	are	be	VERB
fsr-3541	283	4	several	several	ADJ
fsr-3541	283	5	implications	implication	NOUN
fsr-3541	283	6	for	for	ADP
fsr-3541	283	7	individual	individual	ADJ
fsr-3541	283	8	consumers	consumer	NOUN
fsr-3541	283	9	,	,	PUNCT
fsr-3541	283	10	financial	financial	ADJ
fsr-3541	283	11	institutions	institution	NOUN
fsr-3541	283	12	,	,	PUNCT
fsr-3541	283	13	policymakers	policymaker	NOUN
fsr-3541	283	14	,	,	PUNCT
fsr-3541	283	15	and	and	CCONJ
fsr-3541	283	16	researchers	researcher	NOUN
fsr-3541	283	17	.	.	PUNCT
fsr-3541	284	1	specifically	specifically	ADV
fsr-3541	284	2	for	for	ADP
fsr-3541	284	3	consumers	consumer	NOUN
fsr-3541	284	4	,	,	PUNCT
fsr-3541	284	5	a	a	DET
fsr-3541	284	6	lack	lack	NOUN
fsr-3541	284	7	of	of	ADP
fsr-3541	284	8	trust	trust	NOUN
fsr-3541	284	9	may	may	AUX
fsr-3541	284	10	limit	limit	VERB
fsr-3541	284	11	access	access	NOUN
fsr-3541	284	12	to	to	ADP
fsr-3541	284	13	financial	financial	ADJ
fsr-3541	284	14	services	service	NOUN
fsr-3541	284	15	.	.	PUNCT
fsr-3541	285	1	this	this	DET
fsr-3541	285	2	lack	lack	NOUN
fsr-3541	285	3	of	of	ADP
fsr-3541	285	4	trust	trust	NOUN
fsr-3541	285	5	might	might	AUX
fsr-3541	285	6	lead	lead	VERB
fsr-3541	285	7	consumers	consumer	NOUN
fsr-3541	285	8	to	to	PART
fsr-3541	285	9	avoid	avoid	VERB
fsr-3541	285	10	or	or	CCONJ
fsr-3541	285	11	underutilize	underutilize	VERB
fsr-3541	285	12	financial	financial	ADJ
fsr-3541	285	13	services	service	NOUN
fsr-3541	285	14	,	,	PUNCT
fsr-3541	285	15	which	which	PRON
fsr-3541	285	16	can	can	AUX
fsr-3541	285	17	limit	limit	VERB
fsr-3541	285	18	financial	financial	ADJ
fsr-3541	285	19	inclusion	inclusion	NOUN
fsr-3541	285	20	.	.	PUNCT
fsr-3541	286	1	financial	financial	ADJ
fsr-3541	286	2	inclusion	inclusion	NOUN
fsr-3541	286	3	promotes	promote	VERB
fsr-3541	286	4	consumers	consumer	NOUN
fsr-3541	286	5	to	to	PART
fsr-3541	286	6	have	have	VERB
fsr-3541	286	7	and	and	CCONJ
fsr-3541	286	8	use	use	VERB
fsr-3541	286	9	savings	saving	NOUN
fsr-3541	286	10	accounts	account	NOUN
fsr-3541	286	11	,	,	PUNCT
fsr-3541	286	12	loans	loan	NOUN
fsr-3541	286	13	,	,	PUNCT
fsr-3541	286	14	and	and	CCONJ
fsr-3541	286	15	other	other	ADJ
fsr-3541	286	16	services	service	NOUN
fsr-3541	286	17	that	that	PRON
fsr-3541	286	18	are	be	AUX
fsr-3541	286	19	important	important	ADJ
fsr-3541	286	20	to	to	ADP
fsr-3541	286	21	reaching	reach	VERB
fsr-3541	286	22	financial	financial	ADJ
fsr-3541	286	23	goals	goal	NOUN
fsr-3541	286	24	.	.	PUNCT
fsr-3541	287	1	another	another	DET
fsr-3541	287	2	consequence	consequence	NOUN
fsr-3541	287	3	of	of	ADP
fsr-3541	287	4	financial	financial	ADJ
fsr-3541	287	5	exclusion	exclusion	NOUN
fsr-3541	287	6	is	be	AUX
fsr-3541	287	7	reduced	reduce	VERB
fsr-3541	287	8	access	access	NOUN
fsr-3541	287	9	and	and	CCONJ
fsr-3541	287	10	availability	availability	NOUN
fsr-3541	287	11	to	to	ADP
fsr-3541	287	12	credit	credit	NOUN
fsr-3541	287	13	when	when	SCONJ
fsr-3541	287	14	needed	need	VERB
fsr-3541	287	15	.	.	PUNCT
fsr-3541	288	1	when	when	SCONJ
fsr-3541	288	2	consumers	consumer	NOUN
fsr-3541	288	3	have	have	VERB
fsr-3541	288	4	limited	limit	VERB
fsr-3541	288	5	exposure	exposure	NOUN
fsr-3541	288	6	and	and	CCONJ
fsr-3541	288	7	experience	experience	NOUN
fsr-3541	288	8	in	in	ADP
fsr-3541	288	9	mainstream	mainstream	ADJ
fsr-3541	288	10	financial	financial	ADJ
fsr-3541	288	11	services	service	NOUN
fsr-3541	288	12	,	,	PUNCT
fsr-3541	288	13	it	it	PRON
fsr-3541	288	14	may	may	AUX
fsr-3541	288	15	be	be	AUX
fsr-3541	288	16	more	more	ADV
fsr-3541	288	17	challenging	challenging	ADJ
fsr-3541	288	18	to	to	PART
fsr-3541	288	19	establish	establish	VERB
fsr-3541	288	20	credit	credit	NOUN
fsr-3541	288	21	,	,	PUNCT
fsr-3541	288	22	ultimately	ultimately	ADV
fsr-3541	288	23	making	make	VERB
fsr-3541	288	24	it	it	PRON
fsr-3541	288	25	harder	hard	ADJ
fsr-3541	288	26	to	to	PART
fsr-3541	288	27	secure	secure	VERB
fsr-3541	288	28	credit	credit	NOUN
fsr-3541	288	29	and	and	CCONJ
fsr-3541	288	30	loans	loan	NOUN
fsr-3541	288	31	at	at	ADP
fsr-3541	288	32	favorable	favorable	ADJ
fsr-3541	288	33	interest	interest	NOUN
fsr-3541	288	34	rates	rate	NOUN
fsr-3541	288	35	.	.	PUNCT
fsr-3541	289	1	additionally	additionally	ADV
fsr-3541	289	2	,	,	PUNCT
fsr-3541	289	3	when	when	SCONJ
fsr-3541	289	4	consumers	consumer	NOUN
fsr-3541	289	5	limit	limit	VERB
fsr-3541	289	6	or	or	CCONJ
fsr-3541	289	7	avoid	avoid	VERB
fsr-3541	289	8	traditional	traditional	ADJ
fsr-3541	289	9	banking	banking	NOUN
fsr-3541	289	10	and	and	CCONJ
fsr-3541	289	11	financial	financial	ADJ
fsr-3541	289	12	services	service	NOUN
fsr-3541	289	13	,	,	PUNCT
fsr-3541	289	14	they	they	PRON
fsr-3541	289	15	may	may	AUX
fsr-3541	289	16	lose	lose	VERB
fsr-3541	289	17	the	the	DET
fsr-3541	289	18	safety	safety	NOUN
fsr-3541	289	19	and	and	CCONJ
fsr-3541	289	20	convenience	convenience	NOUN
fsr-3541	289	21	of	of	ADP
fsr-3541	289	22	their	their	PRON
fsr-3541	289	23	funds	fund	NOUN
fsr-3541	289	24	as	as	ADV
fsr-3541	289	25	well	well	ADV
fsr-3541	289	26	as	as	ADP
fsr-3541	289	27	engage	engage	VERB
fsr-3541	289	28	in	in	ADP
fsr-3541	289	29	alternative	alternative	ADJ
fsr-3541	289	30	financial	financial	ADJ
fsr-3541	289	31	services	service	NOUN
fsr-3541	289	32	,	,	PUNCT
fsr-3541	289	33	pay	pay	VERB
fsr-3541	289	34	higher	high	ADJ
fsr-3541	289	35	costs	cost	NOUN
fsr-3541	289	36	for	for	ADP
fsr-3541	289	37	transactions	transaction	NOUN
fsr-3541	289	38	,	,	PUNCT
fsr-3541	289	39	and	and	CCONJ
fsr-3541	289	40	have	have	VERB
fsr-3541	289	41	a	a	DET
fsr-3541	289	42	higher	high	ADJ
fsr-3541	289	43	susceptibility	susceptibility	NOUN
fsr-3541	289	44	to	to	PART
fsr-3541	289	45	fraud	fraud	VERB
fsr-3541	289	46	and	and	CCONJ
fsr-3541	289	47	scams	scam	NOUN
fsr-3541	289	48	.	.	PUNCT
fsr-3541	290	1	from	from	ADP
fsr-3541	290	2	the	the	DET
fsr-3541	290	3	financial	financial	ADJ
fsr-3541	290	4	institutions	institution	NOUN
fsr-3541	290	5	’	'	PUNCT
fsr-3541	290	6	perspective	perspective	NOUN
fsr-3541	290	7	,	,	PUNCT
fsr-3541	290	8	a	a	DET
fsr-3541	290	9	lack	lack	NOUN
fsr-3541	290	10	of	of	ADP
fsr-3541	290	11	consumer	consumer	NOUN
fsr-3541	290	12	trust	trust	NOUN
fsr-3541	290	13	can	can	AUX
fsr-3541	290	14	lead	lead	VERB
fsr-3541	290	15	to	to	ADP
fsr-3541	290	16	lower	low	ADJ
fsr-3541	290	17	deposits	deposit	NOUN
fsr-3541	290	18	and	and	CCONJ
fsr-3541	290	19	transactions	transaction	NOUN
fsr-3541	290	20	,	,	PUNCT
fsr-3541	290	21	potentially	potentially	ADV
fsr-3541	290	22	disrupting	disrupt	VERB
fsr-3541	290	23	financial	financial	ADJ
fsr-3541	290	24	systems	system	NOUN
fsr-3541	290	25	and	and	CCONJ
fsr-3541	290	26	economic	economic	ADJ
fsr-3541	290	27	activity	activity	NOUN
fsr-3541	290	28	.	.	PUNCT
fsr-3541	291	1	when	when	SCONJ
fsr-3541	291	2	consumers	consumer	NOUN
fsr-3541	291	3	demonstrate	demonstrate	VERB
fsr-3541	291	4	a	a	DET
fsr-3541	291	5	lack	lack	NOUN
fsr-3541	291	6	of	of	ADP
fsr-3541	291	7	trust	trust	NOUN
fsr-3541	291	8	in	in	ADP
fsr-3541	291	9	a	a	DET
fsr-3541	291	10	specific	specific	ADJ
fsr-3541	291	11	institution	institution	NOUN
fsr-3541	291	12	,	,	PUNCT
fsr-3541	291	13	banks	bank	NOUN
fsr-3541	291	14	may	may	AUX
fsr-3541	291	15	experience	experience	VERB
fsr-3541	291	16	issues	issue	NOUN
fsr-3541	291	17	of	of	ADP
fsr-3541	291	18	reputational	reputational	ADJ
fsr-3541	291	19	risk	risk	NOUN
fsr-3541	291	20	.	.	PUNCT
fsr-3541	292	1	loss	loss	NOUN
fsr-3541	292	2	of	of	ADP
fsr-3541	292	3	reputation	reputation	NOUN
fsr-3541	292	4	,	,	PUNCT
fsr-3541	292	5	for	for	ADP
fsr-3541	292	6	example	example	NOUN
fsr-3541	292	7	,	,	PUNCT
fsr-3541	292	8	may	may	AUX
fsr-3541	292	9	create	create	VERB
fsr-3541	292	10	challenges	challenge	NOUN
fsr-3541	292	11	when	when	SCONJ
fsr-3541	292	12	banks	bank	NOUN
fsr-3541	292	13	want	want	VERB
fsr-3541	292	14	to	to	PART
fsr-3541	292	15	attract	attract	VERB
fsr-3541	292	16	new	new	ADJ
fsr-3541	292	17	customers	customer	NOUN
fsr-3541	292	18	or	or	CCONJ
fsr-3541	292	19	even	even	ADV
fsr-3541	292	20	merge	merge	VERB
fsr-3541	292	21	with	with	ADP
fsr-3541	292	22	other	other	ADJ
fsr-3541	292	23	institutions	institution	NOUN
fsr-3541	292	24	.	.	PUNCT
fsr-3541	293	1	in	in	ADP
fsr-3541	293	2	addition	addition	NOUN
fsr-3541	293	3	to	to	ADP
fsr-3541	293	4	regulatory	regulatory	ADJ
fsr-3541	293	5	scrutiny	scrutiny	NOUN
fsr-3541	293	6	when	when	SCONJ
fsr-3541	293	7	institutions	institution	NOUN
fsr-3541	293	8	want	want	VERB
fsr-3541	293	9	to	to	PART
fsr-3541	293	10	merge	merge	VERB
fsr-3541	293	11	,	,	PUNCT
fsr-3541	293	12	there	there	PRON
fsr-3541	293	13	could	could	AUX
fsr-3541	293	14	also	also	ADV
fsr-3541	293	15	be	be	AUX
fsr-3541	293	16	increased	increase	VERB
fsr-3541	293	17	oversight	oversight	NOUN
fsr-3541	293	18	and	and	CCONJ
fsr-3541	293	19	potential	potential	ADJ
fsr-3541	293	20	penalties	penalty	NOUN
fsr-3541	293	21	if	if	SCONJ
fsr-3541	293	22	claims	claim	NOUN
fsr-3541	293	23	of	of	ADP
fsr-3541	293	24	mistreatment	mistreatment	NOUN
fsr-3541	293	25	,	,	PUNCT
fsr-3541	293	26	misrepresentation	misrepresentation	NOUN
fsr-3541	293	27	,	,	PUNCT
fsr-3541	293	28	and	and	CCONJ
fsr-3541	293	29	fraud	fraud	NOUN
fsr-3541	293	30	are	be	AUX
fsr-3541	293	31	found	find	VERB
fsr-3541	293	32	to	to	PART
fsr-3541	293	33	be	be	AUX
fsr-3541	293	34	true	true	ADJ
fsr-3541	293	35	.	.	PUNCT
fsr-3541	294	1	financial	financial	ADJ
fsr-3541	294	2	institutions	institution	NOUN
fsr-3541	294	3	should	should	AUX
fsr-3541	294	4	consider	consider	VERB
fsr-3541	294	5	how	how	SCONJ
fsr-3541	294	6	trust	trust	NOUN
fsr-3541	294	7	may	may	AUX
fsr-3541	294	8	influence	influence	VERB
fsr-3541	294	9	a	a	DET
fsr-3541	294	10	consumer	consumer	NOUN
fsr-3541	294	11	’s	’s	PART
fsr-3541	294	12	willingness	willingness	NOUN
fsr-3541	294	13	to	to	PART
fsr-3541	294	14	expand	expand	VERB
fsr-3541	294	15	current	current	ADJ
fsr-3541	294	16	relationships	relationship	NOUN
fsr-3541	294	17	.	.	PUNCT
fsr-3541	295	1	consumers	consumer	NOUN
fsr-3541	295	2	entrust	entrust	VERB
fsr-3541	295	3	banks	bank	NOUN
fsr-3541	295	4	with	with	ADP
fsr-3541	295	5	their	their	PRON
fsr-3541	295	6	money	money	NOUN
fsr-3541	295	7	,	,	PUNCT
fsr-3541	295	8	which	which	PRON
fsr-3541	295	9	often	often	ADV
fsr-3541	295	10	represents	represent	VERB
fsr-3541	295	11	dreams	dream	NOUN
fsr-3541	295	12	,	,	PUNCT
fsr-3541	295	13	goals	goal	NOUN
fsr-3541	295	14	,	,	PUNCT
fsr-3541	295	15	and	and	CCONJ
fsr-3541	295	16	other	other	ADJ
fsr-3541	295	17	aspirations	aspiration	NOUN
fsr-3541	295	18	,	,	PUNCT
fsr-3541	295	19	not	not	PART
fsr-3541	295	20	to	to	PART
fsr-3541	295	21	mention	mention	VERB
fsr-3541	295	22	personal	personal	ADJ
fsr-3541	295	23	information	information	NOUN
fsr-3541	295	24	.	.	PUNCT
fsr-3541	296	1	consumers	consumer	NOUN
fsr-3541	296	2	need	need	VERB
fsr-3541	296	3	to	to	PART
fsr-3541	296	4	know	know	VERB
fsr-3541	296	5	that	that	SCONJ
fsr-3541	296	6	their	their	PRON
fsr-3541	296	7	funds	fund	NOUN
fsr-3541	296	8	are	be	AUX
fsr-3541	296	9	safe	safe	ADJ
fsr-3541	296	10	and	and	CCONJ
fsr-3541	296	11	that	that	SCONJ
fsr-3541	296	12	transactions	transaction	NOUN
fsr-3541	296	13	are	be	AUX
fsr-3541	296	14	secure	secure	ADJ
fsr-3541	296	15	.	.	PUNCT
fsr-3541	297	1	when	when	SCONJ
fsr-3541	297	2	trust	trust	NOUN
fsr-3541	297	3	is	be	AUX
fsr-3541	297	4	not	not	PART
fsr-3541	297	5	achieved	achieve	VERB
fsr-3541	297	6	,	,	PUNCT
fsr-3541	297	7	consumers	consumer	NOUN
fsr-3541	297	8	lack	lack	VERB
fsr-3541	297	9	the	the	DET
fsr-3541	297	10	safety	safety	NOUN
fsr-3541	297	11	and	and	CCONJ
fsr-3541	297	12	confidence	confidence	NOUN
fsr-3541	297	13	to	to	PART
fsr-3541	297	14	fully	fully	ADV
fsr-3541	297	15	engage	engage	VERB
fsr-3541	297	16	with	with	ADP
fsr-3541	297	17	the	the	DET
fsr-3541	297	18	financial	financial	ADJ
fsr-3541	297	19	institution	institution	NOUN
fsr-3541	297	20	,	,	PUNCT
fsr-3541	297	21	potentially	potentially	ADV
fsr-3541	297	22	hindering	hinder	VERB
fsr-3541	297	23	their	their	PRON
fsr-3541	297	24	ability	ability	NOUN
fsr-3541	297	25	to	to	PART
fsr-3541	297	26	experience	experience	VERB
fsr-3541	297	27	financial	financial	ADJ
fsr-3541	297	28	inclusion	inclusion	NOUN
fsr-3541	297	29	.	.	PUNCT
fsr-3541	298	1	yet	yet	ADV
fsr-3541	298	2	,	,	PUNCT
fsr-3541	298	3	to	to	PART
fsr-3541	298	4	prevent	prevent	VERB
fsr-3541	298	5	these	these	DET
fsr-3541	298	6	implications	implication	NOUN
fsr-3541	298	7	banks	bank	NOUN
fsr-3541	298	8	need	need	VERB
fsr-3541	298	9	to	to	PART
fsr-3541	298	10	prioritize	prioritize	VERB
fsr-3541	298	11	transparency	transparency	NOUN
fsr-3541	298	12	,	,	PUNCT
fsr-3541	298	13	security	security	NOUN
fsr-3541	298	14	,	,	PUNCT
fsr-3541	298	15	ethical	ethical	ADJ
fsr-3541	298	16	behavior	behavior	NOUN
fsr-3541	298	17	,	,	PUNCT
fsr-3541	298	18	and	and	CCONJ
fsr-3541	298	19	strong	strong	ADJ
fsr-3541	298	20	customer	customer	NOUN
fsr-3541	298	21	service	service	NOUN
fsr-3541	298	22	to	to	PART
fsr-3541	298	23	maintain	maintain	VERB
fsr-3541	298	24	and	and	CCONJ
fsr-3541	298	25	strengthen	strengthen	VERB
fsr-3541	298	26	consumer	consumer	NOUN
fsr-3541	298	27	trust	trust	NOUN
fsr-3541	298	28	.	.	PUNCT
fsr-3541	299	1	furthermore	furthermore	ADV
fsr-3541	299	2	,	,	PUNCT
fsr-3541	299	3	banks	bank	NOUN
fsr-3541	299	4	should	should	AUX
fsr-3541	299	5	ensure	ensure	VERB
fsr-3541	299	6	that	that	SCONJ
fsr-3541	299	7	products	product	NOUN
fsr-3541	299	8	are	be	AUX
fsr-3541	299	9	developed	develop	VERB
fsr-3541	299	10	with	with	ADP
fsr-3541	299	11	the	the	DET
fsr-3541	299	12	customer	customer	NOUN
fsr-3541	299	13	and	and	CCONJ
fsr-3541	299	14	not	not	PART
fsr-3541	299	15	for	for	ADP
fsr-3541	299	16	the	the	DET
fsr-3541	299	17	customer	customer	NOUN
fsr-3541	299	18	and	and	CCONJ
fsr-3541	299	19	that	that	SCONJ
fsr-3541	299	20	bank	bank	NOUN
fsr-3541	299	21	fees	fee	NOUN
fsr-3541	299	22	are	be	AUX
fsr-3541	299	23	transparent	transparent	ADJ
fsr-3541	299	24	(	(	PUNCT
fsr-3541	299	25	roberts	roberts	PROPN
fsr-3541	299	26	-	-	PUNCT
fsr-3541	299	27	lombard	lombard	PROPN
fsr-3541	299	28	&	&	CCONJ
fsr-3541	299	29	petzer	petzer	PROPN
fsr-3541	299	30	,	,	PUNCT
fsr-3541	299	31	2021	2021	NUM
fsr-3541	299	32	)	)	PUNCT
fsr-3541	299	33	.	.	PUNCT
fsr-3541	300	1	the	the	DET
fsr-3541	300	2	results	result	NOUN
fsr-3541	300	3	of	of	ADP
fsr-3541	300	4	this	this	DET
fsr-3541	300	5	study	study	NOUN
fsr-3541	300	6	also	also	ADV
fsr-3541	300	7	point	point	VERB
fsr-3541	300	8	to	to	ADP
fsr-3541	300	9	a	a	DET
fsr-3541	300	10	need	need	NOUN
fsr-3541	300	11	for	for	SCONJ
fsr-3541	300	12	financial	financial	ADJ
fsr-3541	300	13	institutions	institution	NOUN
fsr-3541	300	14	and	and	CCONJ
fsr-3541	300	15	policymakers	policymaker	NOUN
fsr-3541	300	16	to	to	PART
fsr-3541	300	17	work	work	VERB
fsr-3541	300	18	together	together	ADV
fsr-3541	300	19	to	to	PART
fsr-3541	300	20	correct	correct	VERB
fsr-3541	300	21	systemic	systemic	ADJ
fsr-3541	300	22	issues	issue	NOUN
fsr-3541	300	23	(	(	PUNCT
fsr-3541	300	24	such	such	ADJ
fsr-3541	300	25	as	as	ADP
fsr-3541	300	26	the	the	DET
fsr-3541	300	27	historical	historical	ADJ
fsr-3541	300	28	events	event	NOUN
fsr-3541	300	29	referenced	reference	VERB
fsr-3541	300	30	in	in	ADP
fsr-3541	300	31	this	this	DET
fsr-3541	300	32	study	study	NOUN
fsr-3541	300	33	)	)	PUNCT
fsr-3541	300	34	that	that	PRON
fsr-3541	300	35	have	have	AUX
fsr-3541	300	36	eroded	erode	VERB
fsr-3541	300	37	consumer	consumer	NOUN
fsr-3541	300	38	confidence	confidence	NOUN
fsr-3541	300	39	.	.	PUNCT
fsr-3541	301	1	acknowledging	acknowledge	VERB
fsr-3541	301	2	and	and	CCONJ
fsr-3541	301	3	addressing	address	VERB
fsr-3541	301	4	historical	historical	ADJ
fsr-3541	301	5	events	event	NOUN
fsr-3541	301	6	and	and	CCONJ
fsr-3541	301	7	past	past	ADP
fsr-3541	301	8	inequitable	inequitable	ADJ
fsr-3541	301	9	personal	personal	ADJ
fsr-3541	301	10	experiences	experience	NOUN
fsr-3541	301	11	could	could	AUX
fsr-3541	301	12	help	help	VERB
fsr-3541	301	13	improve	improve	VERB
fsr-3541	301	14	public	public	ADJ
fsr-3541	301	15	opinion	opinion	NOUN
fsr-3541	301	16	and	and	CCONJ
fsr-3541	301	17	increase	increase	VERB
fsr-3541	301	18	public	public	ADJ
fsr-3541	301	19	belief	belief	NOUN
fsr-3541	301	20	that	that	SCONJ
fsr-3541	301	21	financial	financial	ADJ
fsr-3541	301	22	institutions	institution	NOUN
fsr-3541	301	23	care	care	VERB
fsr-3541	301	24	about	about	ADP
fsr-3541	301	25	consumers	consumer	NOUN
fsr-3541	301	26	’	'	PUNCT
fsr-3541	301	27	financial	financial	ADJ
fsr-3541	301	28	well	well	ADV
fsr-3541	301	29	-	-	PUNCT
fsr-3541	301	30	being	be	AUX
fsr-3541	301	31	(	(	PUNCT
fsr-3541	301	32	lagarde	lagarde	PROPN
fsr-3541	301	33	,	,	PUNCT
fsr-3541	301	34	2014	2014	NUM
fsr-3541	301	35	)	)	PUNCT
fsr-3541	301	36	.	.	PUNCT
fsr-3541	302	1	there	there	PRON
fsr-3541	302	2	is	be	VERB
fsr-3541	302	3	also	also	ADV
fsr-3541	302	4	an	an	DET
fsr-3541	302	5	opportunity	opportunity	NOUN
fsr-3541	302	6	for	for	SCONJ
fsr-3541	302	7	researchers	researcher	NOUN
fsr-3541	302	8	to	to	PART
fsr-3541	302	9	conduct	conduct	VERB
fsr-3541	302	10	deeper	deep	ADJ
fsr-3541	302	11	qualitative	qualitative	ADJ
fsr-3541	302	12	research	research	NOUN
fsr-3541	302	13	,	,	PUNCT
fsr-3541	302	14	including	include	VERB
fsr-3541	302	15	focus	focus	NOUN
fsr-3541	302	16	groups	group	NOUN
fsr-3541	302	17	and	and	CCONJ
fsr-3541	302	18	interviews	interview	NOUN
fsr-3541	302	19	with	with	ADP
fsr-3541	302	20	consumers	consumer	NOUN
fsr-3541	302	21	to	to	PART
fsr-3541	302	22	better	well	ADV
fsr-3541	302	23	understand	understand	VERB
fsr-3541	302	24	how	how	SCONJ
fsr-3541	302	25	financial	financial	ADJ
fsr-3541	302	26	institutions	institution	NOUN
fsr-3541	302	27	may	may	AUX
fsr-3541	302	28	be	be	AUX
fsr-3541	302	29	able	able	ADJ
fsr-3541	302	30	to	to	PART
fsr-3541	302	31	develop	develop	VERB
fsr-3541	302	32	better	well	ADJ
fsr-3541	302	33	relationships	relationship	NOUN
fsr-3541	302	34	and	and	CCONJ
fsr-3541	302	35	earn	earn	VERB
fsr-3541	302	36	consumers	consumer	NOUN
fsr-3541	302	37	’	'	PUNCT
fsr-3541	302	38	trust	trust	NOUN
fsr-3541	302	39	.	.	PUNCT
fsr-3541	303	1	identifying	identify	VERB
fsr-3541	303	2	more	more	ADV
fsr-3541	303	3	nuanced	nuanced	ADJ
fsr-3541	303	4	reasons	reason	NOUN
fsr-3541	303	5	for	for	ADP
fsr-3541	303	6	the	the	DET
fsr-3541	303	7	lack	lack	NOUN
fsr-3541	303	8	of	of	ADP
fsr-3541	303	9	consumer	consumer	NOUN
fsr-3541	303	10	trust	trust	NOUN
fsr-3541	303	11	could	could	AUX
fsr-3541	303	12	also	also	ADV
fsr-3541	303	13	be	be	AUX
fsr-3541	303	14	translated	translate	VERB
fsr-3541	303	15	into	into	ADP
fsr-3541	303	16	educational	educational	ADJ
fsr-3541	303	17	programs	program	NOUN
fsr-3541	303	18	and	and	CCONJ
fsr-3541	303	19	other	other	ADJ
fsr-3541	303	20	interventions	intervention	NOUN
fsr-3541	303	21	to	to	PART
fsr-3541	303	22	equip	equip	VERB
fsr-3541	303	23	consumers	consumer	NOUN
fsr-3541	303	24	with	with	ADP
fsr-3541	303	25	tools	tool	NOUN
fsr-3541	303	26	and	and	CCONJ
fsr-3541	303	27	resources	resource	NOUN
fsr-3541	303	28	to	to	PART
fsr-3541	303	29	evaluate	evaluate	VERB
fsr-3541	303	30	institutions	institution	NOUN
fsr-3541	303	31	and	and	CCONJ
fsr-3541	303	32	make	make	VERB
fsr-3541	303	33	informed	informed	ADJ
fsr-3541	303	34	financial	financial	ADJ
fsr-3541	303	35	decisions	decision	NOUN
fsr-3541	303	36	with	with	ADP
fsr-3541	303	37	regard	regard	NOUN
fsr-3541	303	38	to	to	ADP
fsr-3541	303	39	banking	banking	NOUN
fsr-3541	303	40	relationships	relationship	NOUN
fsr-3541	303	41	.	.	PUNCT
fsr-3541	304	1	in	in	ADP
fsr-3541	304	2	conclusion	conclusion	NOUN
fsr-3541	304	3	,	,	PUNCT
fsr-3541	304	4	the	the	DET
fsr-3541	304	5	present	present	ADJ
fsr-3541	304	6	study	study	NOUN
fsr-3541	304	7	supports	support	VERB
fsr-3541	304	8	the	the	DET
fsr-3541	304	9	need	need	NOUN
fsr-3541	304	10	to	to	PART
fsr-3541	304	11	further	far	ADV
fsr-3541	304	12	explore	explore	VERB
fsr-3541	304	13	the	the	DET
fsr-3541	304	14	role	role	NOUN
fsr-3541	304	15	of	of	ADP
fsr-3541	304	16	trust	trust	NOUN
fsr-3541	304	17	and	and	CCONJ
fsr-3541	304	18	fear	fear	NOUN
fsr-3541	304	19	between	between	ADP
fsr-3541	304	20	consumers	consumer	NOUN
fsr-3541	304	21	and	and	CCONJ
fsr-3541	304	22	financial	financial	ADJ
fsr-3541	304	23	institutions	institution	NOUN
fsr-3541	304	24	.	.	PUNCT
fsr-3541	305	1	i.	i.	PROPN
fsr-3541	305	2	chawla	chawla	PROPN
fsr-3541	305	3	et	et	PROPN
fsr-3541	305	4	al	al	PROPN
fsr-3541	305	5	.	.	PUNCT
fsr-3541	305	6	/	/	SYM
fsr-3541	305	7	financial	financial	ADJ
fsr-3541	305	8	services	service	NOUN
fsr-3541	305	9	review	review	VERB
fsr-3541	305	10	31	31	NUM
fsr-3541	305	11	(	(	PUNCT
fsr-3541	305	12	2023	2023	NUM
fsr-3541	305	13	)	)	PUNCT
fsr-3541	306	1	211–228	211–228	NUM
fsr-3541	306	2	225	225	NUM
fsr-3541	306	3	acknowledgments	acknowledgment	NOUN
fsr-3541	306	4	this	this	DET
fsr-3541	306	5	research	research	NOUN
fsr-3541	306	6	was	be	AUX
fsr-3541	306	7	made	make	VERB
fsr-3541	306	8	possible	possible	ADJ
fsr-3541	306	9	from	from	ADP
fsr-3541	306	10	funding	funding	NOUN
fsr-3541	306	11	provided	provide	VERB
fsr-3541	306	12	by	by	ADP
fsr-3541	306	13	the	the	DET
fsr-3541	306	14	wells	wells	PROPN
fsr-3541	306	15	fargo	fargo	PROPN
fsr-3541	306	16	foundation	foundation	PROPN
fsr-3541	306	17	.	.	PUNCT
fsr-3541	307	1	the	the	DET
fsr-3541	307	2	assistance	assistance	NOUN
fsr-3541	307	3	offered	offer	VERB
fsr-3541	307	4	by	by	ADP
fsr-3541	307	5	wells	wells	PROPN
fsr-3541	307	6	fargo	fargo	PROPN
fsr-3541	307	7	was	be	AUX
fsr-3541	307	8	instrumental	instrumental	ADJ
fsr-3541	307	9	in	in	ADP
fsr-3541	307	10	the	the	DET
fsr-3541	307	11	successful	successful	ADJ
fsr-3541	307	12	completion	completion	NOUN
fsr-3541	307	13	of	of	ADP
fsr-3541	307	14	this	this	DET
fsr-3541	307	15	project	project	NOUN
fsr-3541	307	16	.	.	PUNCT
fsr-3541	308	1	we	we	PRON
fsr-3541	308	2	sincerely	sincerely	ADV
fsr-3541	308	3	appreciate	appreciate	VERB
fsr-3541	308	4	their	their	PRON
fsr-3541	308	5	commitment	commitment	NOUN
fsr-3541	308	6	to	to	ADP
fsr-3541	308	7	advancing	advance	VERB
fsr-3541	308	8	research	research	NOUN
fsr-3541	308	9	on	on	ADP
fsr-3541	308	10	financial	financial	ADJ
fsr-3541	308	11	well	well	NOUN
fsr-3541	308	12	-	-	PUNCT
fsr-3541	308	13	being	being	NOUN
fsr-3541	308	14	.	.	PUNCT
fsr-3541	309	1	references	reference	NOUN
fsr-3541	309	2	albarq	albarq	PROPN
fsr-3541	309	3	,	,	PUNCT
fsr-3541	309	4	a.	a.	PROPN
fsr-3541	309	5	,	,	PUNCT
fsr-3541	309	6	&	&	CCONJ
fsr-3541	309	7	alsughayir	alsughayir	PROPN
fsr-3541	309	8	,	,	PUNCT
fsr-3541	309	9	a.	a.	NOUN
fsr-3541	309	10	(	(	PUNCT
fsr-3541	309	11	2013	2013	NUM
fsr-3541	309	12	)	)	PUNCT
fsr-3541	309	13	.	.	PUNCT
fsr-3541	310	1	examining	examine	VERB
fsr-3541	310	2	theory	theory	NOUN
fsr-3541	310	3	of	of	ADP
fsr-3541	310	4	reasoned	reasoned	ADJ
fsr-3541	310	5	action	action	NOUN
fsr-3541	310	6	in	in	ADP
fsr-3541	310	7	internet	internet	NOUN
fsr-3541	310	8	banking	banking	NOUN
fsr-3541	310	9	using	use	VERB
fsr-3541	310	10	sem	sem	NOUN
fsr-3541	310	11	among	among	ADP
fsr-3541	310	12	saudi	saudi	ADJ
fsr-3541	310	13	consumers	consumer	NOUN
fsr-3541	310	14	.	.	PUNCT
fsr-3541	311	1	international	international	ADJ
fsr-3541	311	2	journal	journal	NOUN
fsr-3541	311	3	of	of	ADP
fsr-3541	311	4	marketing	marketing	NOUN
fsr-3541	311	5	practices	practice	NOUN
fsr-3541	311	6	,	,	PUNCT
fsr-3541	311	7	1	1	NUM
fsr-3541	311	8	,	,	PUNCT
fsr-3541	311	9	16–30	16–30	NUM
fsr-3541	311	10	.	.	PUNCT
fsr-3541	312	1	alqasa	alqasa	PROPN
fsr-3541	312	2	,	,	PUNCT
fsr-3541	312	3	k.	k.	PROPN
fsr-3541	312	4	m.	m.	PROPN
fsr-3541	312	5	,	,	PUNCT
fsr-3541	312	6	mohd	mohd	PROPN
fsr-3541	312	7	isa	isa	PROPN
fsr-3541	312	8	,	,	PUNCT
fsr-3541	312	9	f.	f.	PROPN
fsr-3541	312	10	,	,	PUNCT
fsr-3541	312	11	othman	othman	PROPN
fsr-3541	312	12	,	,	PUNCT
fsr-3541	312	13	s.	s.	PROPN
fsr-3541	312	14	n.	n.	PROPN
fsr-3541	312	15	,	,	PUNCT
fsr-3541	312	16	&	&	CCONJ
fsr-3541	312	17	zolait	zolait	PROPN
fsr-3541	312	18	,	,	PUNCT
fsr-3541	312	19	a.	a.	PROPN
fsr-3541	312	20	h.	h.	PROPN
fsr-3541	312	21	s.	s.	PROPN
fsr-3541	312	22	(	(	PUNCT
fsr-3541	312	23	2014	2014	NUM
fsr-3541	312	24	)	)	PUNCT
fsr-3541	312	25	.	.	PUNCT
fsr-3541	313	1	the	the	DET
fsr-3541	313	2	impact	impact	NOUN
fsr-3541	313	3	of	of	ADP
fsr-3541	313	4	students	student	NOUN
fsr-3541	313	5	’	'	PUNCT
fsr-3541	313	6	attitude	attitude	NOUN
fsr-3541	313	7	and	and	CCONJ
fsr-3541	313	8	subjective	subjective	ADJ
fsr-3541	313	9	norm	norm	NOUN
fsr-3541	313	10	on	on	ADP
fsr-3541	313	11	the	the	DET
fsr-3541	313	12	behavioural	behavioural	ADJ
fsr-3541	313	13	intention	intention	NOUN
fsr-3541	313	14	to	to	PART
fsr-3541	313	15	use	use	VERB
fsr-3541	313	16	services	service	NOUN
fsr-3541	313	17	of	of	ADP
fsr-3541	313	18	banking	banking	NOUN
fsr-3541	313	19	system	system	NOUN
fsr-3541	313	20	.	.	PUNCT
fsr-3541	314	1	international	international	ADJ
fsr-3541	314	2	journal	journal	PROPN
fsr-3541	314	3	of	of	ADP
fsr-3541	314	4	business	business	NOUN
fsr-3541	314	5	information	information	NOUN
fsr-3541	314	6	systems	system	NOUN
fsr-3541	314	7	,	,	PUNCT
fsr-3541	314	8	15(4	15(4	NUM
fsr-3541	314	9	)	)	PUNCT
fsr-3541	314	10	,	,	PUNCT
fsr-3541	314	11	105–122	105–122	NUM
fsr-3541	314	12	.	.	PUNCT
fsr-3541	315	1	balaji	balaji	PROPN
fsr-3541	315	2	,	,	PUNCT
fsr-3541	315	3	m.	m.	PROPN
fsr-3541	315	4	s.	s.	PROPN
fsr-3541	315	5	,	,	PUNCT
fsr-3541	315	6	khong	khong	PROPN
fsr-3541	315	7	,	,	PUNCT
fsr-3541	315	8	k.	k.	PROPN
fsr-3541	315	9	w.	w.	PROPN
fsr-3541	315	10	,	,	PUNCT
fsr-3541	315	11	&	&	CCONJ
fsr-3541	315	12	chong	chong	PROPN
fsr-3541	315	13	,	,	PUNCT
fsr-3541	315	14	a.	a.	PROPN
fsr-3541	315	15	y.	y.	PROPN
fsr-3541	315	16	l.	l.	PROPN
fsr-3541	315	17	(	(	PUNCT
fsr-3541	315	18	2016	2016	NUM
fsr-3541	315	19	)	)	PUNCT
fsr-3541	315	20	.	.	PUNCT
fsr-3541	316	1	determinants	determinant	NOUN
fsr-3541	316	2	of	of	ADP
fsr-3541	316	3	negative	negative	ADJ
fsr-3541	316	4	word	word	NOUN
fsr-3541	316	5	-	-	PUNCT
fsr-3541	316	6	of	of	ADP
fsr-3541	316	7	-	-	PUNCT
fsr-3541	316	8	mouth	mouth	NOUN
fsr-3541	316	9	communication	communication	NOUN
fsr-3541	316	10	using	use	VERB
fsr-3541	316	11	social	social	ADJ
fsr-3541	316	12	networking	network	VERB
fsr-3541	316	13	sites	site	NOUN
fsr-3541	316	14	.	.	PUNCT
fsr-3541	317	1	information	information	NOUN
fsr-3541	317	2	&	&	CCONJ
fsr-3541	317	3	management	management	PROPN
fsr-3541	317	4	,	,	PUNCT
fsr-3541	317	5	53(4	53(4	NOUN
fsr-3541	317	6	)	)	PUNCT
fsr-3541	317	7	,	,	PUNCT
fsr-3541	317	8	528–540	528–540	NUM
fsr-3541	317	9	.	.	PUNCT
fsr-3541	318	1	bijlsma	bijlsma	PROPN
fsr-3541	318	2	,	,	PUNCT
fsr-3541	318	3	m.	m.	NOUN
fsr-3541	318	4	,	,	PUNCT
fsr-3541	318	5	van	van	PROPN
fsr-3541	318	6	der	der	PROPN
fsr-3541	318	7	cruijsen	cruijsen	PROPN
fsr-3541	318	8	,	,	PUNCT
fsr-3541	318	9	c.	c.	PROPN
fsr-3541	318	10	,	,	PUNCT
fsr-3541	318	11	&	&	CCONJ
fsr-3541	318	12	koldijk	koldijk	PROPN
fsr-3541	318	13	,	,	PUNCT
fsr-3541	318	14	j.	j.	PROPN
fsr-3541	318	15	(	(	PUNCT
fsr-3541	318	16	2022	2022	NUM
fsr-3541	318	17	)	)	PUNCT
fsr-3541	318	18	.	.	PUNCT
fsr-3541	319	1	determinants	determinant	NOUN
fsr-3541	319	2	of	of	ADP
fsr-3541	319	3	trust	trust	NOUN
fsr-3541	319	4	in	in	ADP
fsr-3541	319	5	banks	bank	NOUN
fsr-3541	319	6	’	’	PART
fsr-3541	319	7	payment	payment	NOUN
fsr-3541	319	8	services	service	NOUN
fsr-3541	319	9	during	during	ADP
fsr-3541	319	10	covid	covid	PROPN
fsr-3541	319	11	:	:	PUNCT
fsr-3541	319	12	an	an	DET
fsr-3541	319	13	exploration	exploration	NOUN
fsr-3541	319	14	using	use	VERB
fsr-3541	319	15	daily	daily	ADJ
fsr-3541	319	16	data	datum	NOUN
fsr-3541	319	17	.	.	PUNCT
fsr-3541	320	1	de	de	X
fsr-3541	320	2	economist	economist	NOUN
fsr-3541	320	3	,	,	PUNCT
fsr-3541	320	4	170	170	NUM
fsr-3541	320	5	,	,	PUNCT
fsr-3541	320	6	231–256	231–256	NUM
fsr-3541	320	7	.	.	PUNCT
fsr-3541	321	1	boonlertvanich	boonlertvanich	PROPN
fsr-3541	321	2	,	,	PUNCT
fsr-3541	321	3	k.	k.	PROPN
fsr-3541	321	4	(	(	PUNCT
fsr-3541	321	5	2019	2019	NUM
fsr-3541	321	6	)	)	PUNCT
fsr-3541	321	7	.	.	PUNCT
fsr-3541	322	1	service	service	NOUN
fsr-3541	322	2	quality	quality	NOUN
fsr-3541	322	3	,	,	PUNCT
fsr-3541	322	4	satisfaction	satisfaction	NOUN
fsr-3541	322	5	,	,	PUNCT
fsr-3541	322	6	trust	trust	NOUN
fsr-3541	322	7	,	,	PUNCT
fsr-3541	322	8	and	and	CCONJ
fsr-3541	322	9	loyalty	loyalty	NOUN
fsr-3541	322	10	:	:	PUNCT
fsr-3541	322	11	the	the	DET
fsr-3541	322	12	moderating	moderate	VERB
fsr-3541	322	13	role	role	NOUN
fsr-3541	322	14	of	of	ADP
fsr-3541	322	15	main	main	ADJ
fsr-3541	322	16	-	-	PUNCT
fsr-3541	322	17	bank	bank	NOUN
fsr-3541	322	18	and	and	CCONJ
fsr-3541	322	19	wealth	wealth	NOUN
fsr-3541	322	20	status	status	NOUN
fsr-3541	322	21	.	.	PUNCT
fsr-3541	323	1	international	international	ADJ
fsr-3541	323	2	journal	journal	PROPN
fsr-3541	323	3	of	of	ADP
fsr-3541	323	4	bank	bank	PROPN
fsr-3541	323	5	marketing	marketing	NOUN
fsr-3541	323	6	,	,	PUNCT
fsr-3541	323	7	37	37	NUM
fsr-3541	323	8	,	,	PUNCT
fsr-3541	323	9	278–302	278–302	NUM
fsr-3541	323	10	.	.	PUNCT
fsr-3541	323	11	braun	braun	PROPN
fsr-3541	323	12	,	,	PUNCT
fsr-3541	323	13	v.	v.	PROPN
fsr-3541	323	14	,	,	PUNCT
fsr-3541	323	15	&	&	CCONJ
fsr-3541	323	16	clarke	clarke	PROPN
fsr-3541	323	17	,	,	PUNCT
fsr-3541	323	18	v.	v.	PROPN
fsr-3541	323	19	(	(	PUNCT
fsr-3541	323	20	2006	2006	NUM
fsr-3541	323	21	)	)	PUNCT
fsr-3541	323	22	.	.	PUNCT
fsr-3541	324	1	using	use	VERB
fsr-3541	324	2	thematic	thematic	ADJ
fsr-3541	324	3	analysis	analysis	NOUN
fsr-3541	324	4	in	in	ADP
fsr-3541	324	5	psychology	psychology	NOUN
fsr-3541	324	6	.	.	PUNCT
fsr-3541	325	1	qualitative	qualitative	ADJ
fsr-3541	325	2	research	research	NOUN
fsr-3541	325	3	in	in	ADP
fsr-3541	325	4	psychology	psychology	NOUN
fsr-3541	325	5	,	,	PUNCT
fsr-3541	325	6	3	3	NUM
fsr-3541	325	7	,	,	PUNCT
fsr-3541	325	8	77–101	77–101	PROPN
fsr-3541	325	9	.	.	PUNCT
fsr-3541	326	1	buriak	buriak	PROPN
fsr-3541	326	2	,	,	PUNCT
fsr-3541	326	3	a.	a.	NOUN
fsr-3541	326	4	,	,	PUNCT
fsr-3541	326	5	voznõáková	voznõáková	PROPN
fsr-3541	326	6	,	,	PUNCT
fsr-3541	326	7	i.	i.	NOUN
fsr-3541	326	8	,	,	PUNCT
fsr-3541	326	9	sułkowska	sułkowska	PROPN
fsr-3541	326	10	,	,	PUNCT
fsr-3541	326	11	j.	j.	PROPN
fsr-3541	326	12	,	,	PUNCT
fsr-3541	326	13	&	&	CCONJ
fsr-3541	326	14	kryvych	kryvych	PROPN
fsr-3541	326	15	,	,	PUNCT
fsr-3541	326	16	y.	y.	PROPN
fsr-3541	326	17	(	(	PUNCT
fsr-3541	326	18	2019	2019	NUM
fsr-3541	326	19	)	)	PUNCT
fsr-3541	326	20	.	.	PUNCT
fsr-3541	327	1	social	social	ADJ
fsr-3541	327	2	trust	trust	NOUN
fsr-3541	327	3	and	and	CCONJ
fsr-3541	327	4	institutional	institutional	ADJ
fsr-3541	327	5	(	(	PUNCT
fsr-3541	327	6	bank	bank	NOUN
fsr-3541	327	7	)	)	PUNCT
fsr-3541	327	8	trust	trust	NOUN
fsr-3541	327	9	:	:	PUNCT
fsr-3541	327	10	empirical	empirical	ADJ
fsr-3541	327	11	evidence	evidence	NOUN
fsr-3541	327	12	of	of	ADP
fsr-3541	327	13	interaction	interaction	NOUN
fsr-3541	327	14	.	.	PUNCT
fsr-3541	328	1	economics	economics	PROPN
fsr-3541	328	2	&	&	CCONJ
fsr-3541	328	3	sociology	sociology	NOUN
fsr-3541	328	4	,	,	PUNCT
fsr-3541	328	5	12	12	NUM
fsr-3541	328	6	,	,	PUNCT
fsr-3541	328	7	116–129	116–129	NUM
fsr-3541	328	8	.	.	PUNCT
fsr-3541	329	1	campbell	campbell	PROPN
fsr-3541	329	2	,	,	PUNCT
fsr-3541	329	3	d.	d.	PROPN
fsr-3541	329	4	(	(	PUNCT
fsr-3541	329	5	2019	2019	NUM
fsr-3541	329	6	)	)	PUNCT
fsr-3541	329	7	.	.	PUNCT
fsr-3541	330	1	edelman	edelman	PROPN
fsr-3541	330	2	trust	trust	NOUN
fsr-3541	330	3	barometer	barometer	NOUN
fsr-3541	330	4	:	:	PUNCT
fsr-3541	330	5	2019	2019	NUM
fsr-3541	330	6	trust	trust	NOUN
fsr-3541	330	7	in	in	ADP
fsr-3541	330	8	financial	financial	ADJ
fsr-3541	330	9	services	service	NOUN
fsr-3541	330	10	.	.	PUNCT
fsr-3541	331	1	available	available	ADJ
fsr-3541	331	2	at	at	ADP
fsr-3541	331	3	https://www	https://www	PROPN
fsr-3541	331	4	.	.	PUNCT
fsr-3541	332	1	edelman.com/sites/g/files/aatuss191/files/2019-04/2019_edelman_trust_barometer_financial_services	edelman.com/sites/g/files/aatuss191/files/2019-04/2019_edelman_trust_barometer_financial_service	NOUN
fsr-3541	332	2	_	_	SYM
fsr-3541	332	3	report_1.pdf	report_1.pdf	PROPN
fsr-3541	332	4	.	.	PUNCT
fsr-3541	332	5	denzin	denzin	PROPN
fsr-3541	332	6	,	,	PUNCT
fsr-3541	332	7	n.	n.	PROPN
fsr-3541	332	8	k.	k.	PROPN
fsr-3541	332	9	(	(	PUNCT
fsr-3541	332	10	1978	1978	NUM
fsr-3541	332	11	)	)	PUNCT
fsr-3541	332	12	.	.	PUNCT
fsr-3541	333	1	the	the	DET
fsr-3541	333	2	research	research	NOUN
fsr-3541	333	3	act	act	PROPN
fsr-3541	333	4	:	:	PUNCT
fsr-3541	333	5	a	a	DET
fsr-3541	333	6	theoretical	theoretical	ADJ
fsr-3541	333	7	introduction	introduction	NOUN
fsr-3541	333	8	to	to	ADP
fsr-3541	333	9	sociological	sociological	ADJ
fsr-3541	333	10	methods	method	NOUN
fsr-3541	333	11	.	.	PUNCT
fsr-3541	334	1	new	new	PROPN
fsr-3541	334	2	york	york	PROPN
fsr-3541	334	3	:	:	PUNCT
fsr-3541	334	4	mcgraw	mcgraw	PROPN
fsr-3541	334	5	-	-	PUNCT
fsr-3541	334	6	hill	hill	NOUN
fsr-3541	334	7	.	.	PUNCT
fsr-3541	335	1	dimitriadis	dimitriadis	PROPN
fsr-3541	335	2	,	,	PUNCT
fsr-3541	335	3	s.	s.	PROPN
fsr-3541	335	4	(	(	PUNCT
fsr-3541	335	5	2011	2011	NUM
fsr-3541	335	6	)	)	PUNCT
fsr-3541	335	7	.	.	PUNCT
fsr-3541	336	1	customers	customer	NOUN
fsr-3541	336	2	’	’	PART
fsr-3541	336	3	relationship	relationship	NOUN
fsr-3541	336	4	expectations	expectation	NOUN
fsr-3541	336	5	and	and	CCONJ
fsr-3541	336	6	costs	cost	NOUN
fsr-3541	336	7	as	as	ADP
fsr-3541	336	8	segmentation	segmentation	NOUN
fsr-3541	336	9	variables	variable	NOUN
fsr-3541	336	10	:	:	PUNCT
fsr-3541	336	11	preliminary	preliminary	ADJ
fsr-3541	336	12	evidence	evidence	NOUN
fsr-3541	336	13	from	from	ADP
fsr-3541	336	14	banking	banking	NOUN
fsr-3541	336	15	.	.	PUNCT
fsr-3541	337	1	journal	journal	PROPN
fsr-3541	337	2	of	of	ADP
fsr-3541	337	3	services	service	NOUN
fsr-3541	337	4	marketing	marketing	NOUN
fsr-3541	337	5	,	,	PUNCT
fsr-3541	337	6	25	25	NUM
fsr-3541	337	7	,	,	PUNCT
fsr-3541	337	8	294–308	294–308	NUM
fsr-3541	337	9	.	.	PUNCT
fsr-3541	338	1	dwidienawati	dwidienawati	PROPN
fsr-3541	338	2	,	,	PUNCT
fsr-3541	338	3	d.	d.	PROPN
fsr-3541	338	4	,	,	PUNCT
fsr-3541	338	5	arief	arief	NOUN
fsr-3541	338	6	,	,	PUNCT
fsr-3541	338	7	m.	m.	NOUN
fsr-3541	338	8	,	,	PUNCT
fsr-3541	338	9	&	&	CCONJ
fsr-3541	338	10	abdinagoro	abdinagoro	PROPN
fsr-3541	338	11	,	,	PUNCT
fsr-3541	338	12	s.	s.	PROPN
fsr-3541	338	13	b	b	PROPN
fsr-3541	338	14	,	,	PUNCT
fsr-3541	338	15	bina	bina	PROPN
fsr-3541	338	16	nusantara	nusantara	PROPN
fsr-3541	338	17	university	university	PROPN
fsr-3541	338	18	(	(	PUNCT
fsr-3541	338	19	binus	binus	NOUN
fsr-3541	338	20	)	)	PUNCT
fsr-3541	338	21	,	,	PUNCT
fsr-3541	338	22	indonesia	indonesia	PROPN
fsr-3541	338	23	.	.	PUNCT
fsr-3541	339	1	(	(	PUNCT
fsr-3541	339	2	2018	2018	NUM
fsr-3541	339	3	)	)	PUNCT
fsr-3541	339	4	.	.	PUNCT
fsr-3541	340	1	is	be	AUX
fsr-3541	340	2	service	service	NOUN
fsr-3541	340	3	fairness	fairness	NOUN
fsr-3541	340	4	influencing	influence	VERB
fsr-3541	340	5	customers	customer	NOUN
fsr-3541	340	6	’	'	PUNCT
fsr-3541	340	7	satisfaction	satisfaction	NOUN
fsr-3541	340	8	and	and	CCONJ
fsr-3541	340	9	intention	intention	NOUN
fsr-3541	340	10	to	to	PART
fsr-3541	340	11	pay	pay	VERB
fsr-3541	340	12	insurance	insurance	NOUN
fsr-3541	340	13	premium	premium	NOUN
fsr-3541	340	14	?	?	PUNCT
fsr-3541	341	1	a	a	DET
fsr-3541	341	2	case	case	NOUN
fsr-3541	341	3	in	in	ADP
fsr-3541	341	4	bpjs	bpjs	NOUN
fsr-3541	341	5	kesehatan	kesehatan	PROPN
fsr-3541	341	6	indonesia	indonesia	PROPN
fsr-3541	341	7	.	.	PROPN
fsr-3541	341	8	journal	journal	PROPN
fsr-3541	341	9	of	of	ADP
fsr-3541	341	10	business	business	PROPN
fsr-3541	341	11	&	&	CCONJ
fsr-3541	341	12	retail	retail	ADJ
fsr-3541	341	13	management	management	NOUN
fsr-3541	341	14	research	research	NOUN
fsr-3541	341	15	,	,	PUNCT
fsr-3541	341	16	13	13	NUM
fsr-3541	341	17	,	,	PUNCT
fsr-3541	341	18	38–48	38–48	NUM
fsr-3541	341	19	.	.	PUNCT
fsr-3541	341	20	eriksson	eriksson	PROPN
fsr-3541	341	21	,	,	PUNCT
fsr-3541	341	22	c.	c.	PROPN
fsr-3541	341	23	,	,	PUNCT
fsr-3541	341	24	westman	westman	NOUN
fsr-3541	341	25	,	,	PUNCT
fsr-3541	341	26	g.	g.	PROPN
fsr-3541	341	27	,	,	PUNCT
fsr-3541	341	28	&	&	CCONJ
fsr-3541	341	29	hamberg	hamberg	PROPN
fsr-3541	341	30	,	,	PUNCT
fsr-3541	341	31	k.	k.	PROPN
fsr-3541	341	32	(	(	PUNCT
fsr-3541	341	33	2006	2006	NUM
fsr-3541	341	34	)	)	PUNCT
fsr-3541	341	35	.	.	PUNCT
fsr-3541	342	1	content	content	NOUN
fsr-3541	342	2	of	of	ADP
fsr-3541	342	3	childbirth	childbirth	NOUN
fsr-3541	342	4	-	-	PUNCT
fsr-3541	342	5	related	relate	VERB
fsr-3541	342	6	fear	fear	NOUN
fsr-3541	342	7	in	in	ADP
fsr-3541	342	8	swedish	swedish	ADJ
fsr-3541	342	9	women	woman	NOUN
fsr-3541	342	10	and	and	CCONJ
fsr-3541	342	11	men	man	NOUN
fsr-3541	342	12	—	—	PUNCT
fsr-3541	342	13	analysis	analysis	NOUN
fsr-3541	342	14	of	of	ADP
fsr-3541	342	15	an	an	DET
fsr-3541	342	16	open	open	ADV
fsr-3541	342	17	-	-	PUNCT
fsr-3541	342	18	ended	end	VERB
fsr-3541	342	19	question	question	NOUN
fsr-3541	342	20	.	.	PUNCT
fsr-3541	343	1	journal	journal	NOUN
fsr-3541	343	2	of	of	ADP
fsr-3541	343	3	midwifery	midwifery	NOUN
fsr-3541	343	4	&	&	CCONJ
fsr-3541	343	5	women	woman	NOUN
fsr-3541	343	6	’s	’s	PART
fsr-3541	343	7	health	health	NOUN
fsr-3541	343	8	,	,	PUNCT
fsr-3541	343	9	51	51	NUM
fsr-3541	343	10	,	,	PUNCT
fsr-3541	343	11	112–118	112–118	NUM
fsr-3541	343	12	.	.	PUNCT
fsr-3541	344	1	fishbein	fishbein	PROPN
fsr-3541	344	2	,	,	PUNCT
fsr-3541	344	3	m.	m.	NOUN
fsr-3541	344	4	,	,	PUNCT
fsr-3541	344	5	&	&	CCONJ
fsr-3541	344	6	ajzen	ajzen	PROPN
fsr-3541	344	7	,	,	PUNCT
fsr-3541	344	8	i.	i.	NOUN
fsr-3541	344	9	(	(	PUNCT
fsr-3541	344	10	1975	1975	NUM
fsr-3541	344	11	)	)	PUNCT
fsr-3541	344	12	.	.	PUNCT
fsr-3541	345	1	belief	belief	NOUN
fsr-3541	345	2	,	,	PUNCT
fsr-3541	345	3	attitude	attitude	NOUN
fsr-3541	345	4	,	,	PUNCT
fsr-3541	345	5	intention	intention	NOUN
fsr-3541	345	6	and	and	CCONJ
fsr-3541	345	7	behavior	behavior	NOUN
fsr-3541	345	8	:	:	PUNCT
fsr-3541	345	9	an	an	DET
fsr-3541	345	10	introduction	introduction	NOUN
fsr-3541	345	11	to	to	ADP
fsr-3541	345	12	theory	theory	NOUN
fsr-3541	345	13	and	and	CCONJ
fsr-3541	345	14	research	research	NOUN
fsr-3541	345	15	.	.	PUNCT
fsr-3541	346	1	reading	reading	NOUN
fsr-3541	346	2	,	,	PUNCT
fsr-3541	346	3	ma	ma	PROPN
fsr-3541	346	4	:	:	PUNCT
fsr-3541	346	5	addison	addison	PROPN
fsr-3541	346	6	-	-	PUNCT
fsr-3541	346	7	wesley	wesley	PROPN
fsr-3541	346	8	.	.	PUNCT
fsr-3541	347	1	fungáčová	fungáčová	PROPN
fsr-3541	347	2	,	,	PUNCT
fsr-3541	347	3	z.	z.	PROPN
fsr-3541	347	4	,	,	PUNCT
fsr-3541	347	5	hasan	hasan	PROPN
fsr-3541	347	6	,	,	PUNCT
fsr-3541	347	7	i.	i.	PROPN
fsr-3541	347	8	,	,	PUNCT
fsr-3541	347	9	&	&	CCONJ
fsr-3541	347	10	weill	weill	PROPN
fsr-3541	347	11	,	,	PUNCT
fsr-3541	347	12	l.	l.	PROPN
fsr-3541	347	13	(	(	PUNCT
fsr-3541	347	14	2019	2019	NUM
fsr-3541	347	15	)	)	PUNCT
fsr-3541	347	16	.	.	PUNCT
fsr-3541	348	1	trust	trust	NOUN
fsr-3541	348	2	in	in	ADP
fsr-3541	348	3	banks	bank	NOUN
fsr-3541	348	4	.	.	PUNCT
fsr-3541	349	1	journal	journal	PROPN
fsr-3541	349	2	of	of	ADP
fsr-3541	349	3	economic	economic	ADJ
fsr-3541	349	4	behavior	behavior	NOUN
fsr-3541	349	5	&	&	CCONJ
fsr-3541	349	6	organization	organization	PROPN
fsr-3541	349	7	,	,	PUNCT
fsr-3541	349	8	157	157	NUM
fsr-3541	349	9	,	,	PUNCT
fsr-3541	349	10	452–476	452–476	NUM
fsr-3541	349	11	.	.	PUNCT
fsr-3541	350	1	fungáčová	fungáčová	PROPN
fsr-3541	350	2	,	,	PUNCT
fsr-3541	350	3	z.	z.	PROPN
fsr-3541	350	4	,	,	PUNCT
fsr-3541	350	5	kerola	kerola	PROPN
fsr-3541	350	6	,	,	PUNCT
fsr-3541	350	7	e.	e.	PROPN
fsr-3541	350	8	,	,	PUNCT
fsr-3541	350	9	&	&	CCONJ
fsr-3541	350	10	weill	weill	PROPN
fsr-3541	350	11	,	,	PUNCT
fsr-3541	350	12	l.	l.	PROPN
fsr-3541	350	13	(	(	PUNCT
fsr-3541	350	14	2022	2022	NUM
fsr-3541	350	15	)	)	PUNCT
fsr-3541	350	16	.	.	PUNCT
fsr-3541	351	1	does	do	AUX
fsr-3541	351	2	experience	experience	NOUN
fsr-3541	351	3	of	of	ADP
fsr-3541	351	4	banking	banking	NOUN
fsr-3541	351	5	crises	crisis	NOUN
fsr-3541	351	6	affect	affect	VERB
fsr-3541	351	7	trust	trust	NOUN
fsr-3541	351	8	in	in	ADP
fsr-3541	351	9	banks	bank	NOUN
fsr-3541	351	10	?	?	PUNCT
fsr-3541	352	1	journal	journal	NOUN
fsr-3541	352	2	of	of	ADP
fsr-3541	352	3	financial	financial	ADJ
fsr-3541	352	4	services	service	NOUN
fsr-3541	352	5	research	research	NOUN
fsr-3541	352	6	,	,	PUNCT
fsr-3541	352	7	62	62	NUM
fsr-3541	352	8	,	,	PUNCT
fsr-3541	352	9	61–90	61–90	NUM
fsr-3541	352	10	.	.	PUNCT
fsr-3541	353	1	grable	grable	PROPN
fsr-3541	353	2	,	,	PUNCT
fsr-3541	353	3	j.	j.	PROPN
fsr-3541	353	4	,	,	PUNCT
fsr-3541	353	5	kwak	kwak	PROPN
fsr-3541	353	6	,	,	PUNCT
fsr-3541	353	7	e.	e.	PROPN
fsr-3541	353	8	j.	j.	PROPN
fsr-3541	353	9	,	,	PUNCT
fsr-3541	353	10	&	&	CCONJ
fsr-3541	353	11	archuleta	archuleta	PROPN
fsr-3541	353	12	,	,	PUNCT
fsr-3541	353	13	k.	k.	PROPN
fsr-3541	353	14	(	(	PUNCT
fsr-3541	353	15	2023	2023	NUM
fsr-3541	353	16	)	)	PUNCT
fsr-3541	353	17	.	.	PUNCT
fsr-3541	354	1	distrust	distrust	NOUN
fsr-3541	354	2	of	of	ADP
fsr-3541	354	3	banks	bank	NOUN
fsr-3541	354	4	among	among	ADP
fsr-3541	354	5	the	the	DET
fsr-3541	354	6	unbanked	unbanked	ADJ
fsr-3541	354	7	and	and	CCONJ
fsr-3541	354	8	banked	banked	ADJ
fsr-3541	354	9	.	.	PUNCT
fsr-3541	355	1	international	international	ADJ
fsr-3541	355	2	journal	journal	PROPN
fsr-3541	355	3	of	of	ADP
fsr-3541	355	4	bank	bank	PROPN
fsr-3541	355	5	marketing	marketing	NOUN
fsr-3541	355	6	,	,	PUNCT
fsr-3541	355	7	41	41	NUM
fsr-3541	355	8	,	,	PUNCT
fsr-3541	355	9	1498–1520	1498–1520	NUM
fsr-3541	355	10	.	.	PUNCT
fsr-3541	356	1	greve	greve	PROPN
fsr-3541	356	2	,	,	PUNCT
fsr-3541	356	3	h.	h.	PROPN
fsr-3541	356	4	r.	r.	PROPN
fsr-3541	356	5	,	,	PUNCT
fsr-3541	356	6	kim	kim	PROPN
fsr-3541	356	7	,	,	PUNCT
fsr-3541	356	8	j.	j.	PROPN
fsr-3541	356	9	y.	y.	PROPN
fsr-3541	356	10	,	,	PUNCT
fsr-3541	356	11	&	&	CCONJ
fsr-3541	356	12	teh	teh	PROPN
fsr-3541	356	13	,	,	PUNCT
fsr-3541	356	14	d.	d.	PROPN
fsr-3541	356	15	(	(	PUNCT
fsr-3541	356	16	2016	2016	NUM
fsr-3541	356	17	)	)	PUNCT
fsr-3541	356	18	.	.	PUNCT
fsr-3541	357	1	ripples	ripple	NOUN
fsr-3541	357	2	of	of	ADP
fsr-3541	357	3	fear	fear	NOUN
fsr-3541	357	4	:	:	PUNCT
fsr-3541	357	5	the	the	DET
fsr-3541	357	6	diffusion	diffusion	NOUN
fsr-3541	357	7	of	of	ADP
fsr-3541	357	8	a	a	DET
fsr-3541	357	9	bank	bank	NOUN
fsr-3541	357	10	panic	panic	NOUN
fsr-3541	357	11	.	.	PUNCT
fsr-3541	358	1	american	american	ADJ
fsr-3541	358	2	sociological	sociological	PROPN
fsr-3541	358	3	review	review	PROPN
fsr-3541	358	4	,	,	PUNCT
fsr-3541	358	5	81	81	NUM
fsr-3541	358	6	,	,	PUNCT
fsr-3541	358	7	396–420	396–420	NUM
fsr-3541	358	8	.	.	PUNCT
fsr-3541	359	1	guiso	guiso	PROPN
fsr-3541	359	2	,	,	PUNCT
fsr-3541	359	3	l.	l.	PROPN
fsr-3541	359	4	,	,	PUNCT
fsr-3541	359	5	&	&	CCONJ
fsr-3541	359	6	minetti	minetti	NOUN
fsr-3541	359	7	,	,	PUNCT
fsr-3541	359	8	r.	r.	PROPN
fsr-3541	359	9	(	(	PUNCT
fsr-3541	359	10	2004	2004	NUM
fsr-3541	359	11	)	)	PUNCT
fsr-3541	359	12	.	.	PUNCT
fsr-3541	360	1	multiple	multiple	ADJ
fsr-3541	360	2	creditors	creditor	NOUN
fsr-3541	360	3	and	and	CCONJ
fsr-3541	360	4	information	information	NOUN
fsr-3541	360	5	rights	right	NOUN
fsr-3541	360	6	:	:	PUNCT
fsr-3541	360	7	theory	theory	NOUN
fsr-3541	360	8	and	and	CCONJ
fsr-3541	360	9	evidence	evidence	NOUN
fsr-3541	360	10	from	from	ADP
fsr-3541	360	11	us	us	PROPN
fsr-3541	360	12	firms	firm	NOUN
fsr-3541	360	13	.	.	PUNCT
fsr-3541	360	14	available	available	ADJ
fsr-3541	360	15	at	at	ADP
fsr-3541	360	16	ssrn	ssrn	PROPN
fsr-3541	360	17	527222	527222	NUM
fsr-3541	360	18	.	.	PUNCT
fsr-3541	361	1	hansen	hansen	PROPN
fsr-3541	361	2	,	,	PUNCT
fsr-3541	361	3	t.	t.	PROPN
fsr-3541	361	4	(	(	PUNCT
fsr-3541	361	5	2012	2012	NUM
fsr-3541	361	6	)	)	PUNCT
fsr-3541	361	7	.	.	PUNCT
fsr-3541	362	1	understanding	understand	VERB
fsr-3541	362	2	trust	trust	NOUN
fsr-3541	362	3	in	in	ADP
fsr-3541	362	4	financial	financial	ADJ
fsr-3541	362	5	services	service	NOUN
fsr-3541	362	6	:	:	PUNCT
fsr-3541	362	7	the	the	DET
fsr-3541	362	8	influence	influence	NOUN
fsr-3541	362	9	of	of	ADP
fsr-3541	362	10	financial	financial	ADJ
fsr-3541	362	11	healthiness	healthiness	NOUN
fsr-3541	362	12	,	,	PUNCT
fsr-3541	362	13	knowledge	knowledge	NOUN
fsr-3541	362	14	,	,	PUNCT
fsr-3541	362	15	and	and	CCONJ
fsr-3541	362	16	satisfaction	satisfaction	NOUN
fsr-3541	362	17	.	.	PUNCT
fsr-3541	363	1	journal	journal	NOUN
fsr-3541	363	2	of	of	ADP
fsr-3541	363	3	service	service	NOUN
fsr-3541	363	4	research	research	NOUN
fsr-3541	363	5	,	,	PUNCT
fsr-3541	363	6	15(3	15(3	NUM
fsr-3541	363	7	)	)	PUNCT
fsr-3541	363	8	,	,	PUNCT
fsr-3541	363	9	280–295	280–295	NUM
fsr-3541	363	10	.	.	NOUN
fsr-3541	364	1	226	226	NUM
fsr-3541	364	2	i.	i.	PROPN
fsr-3541	364	3	chawla	chawla	PROPN
fsr-3541	364	4	et	et	PROPN
fsr-3541	364	5	al	al	PROPN
fsr-3541	364	6	.	.	PUNCT
fsr-3541	364	7	/	/	SYM
fsr-3541	364	8	financial	financial	ADJ
fsr-3541	364	9	services	service	NOUN
fsr-3541	364	10	review	review	VERB
fsr-3541	364	11	31	31	NUM
fsr-3541	364	12	(	(	PUNCT
fsr-3541	364	13	2023	2023	NUM
fsr-3541	364	14	)	)	PUNCT
fsr-3541	365	1	211–228	211–228	NUM
fsr-3541	365	2	hansen	hansen	NOUN
fsr-3541	365	3	,	,	PUNCT
fsr-3541	365	4	t.	t.	PROPN
fsr-3541	365	5	(	(	PUNCT
fsr-3541	365	6	2014	2014	NUM
fsr-3541	365	7	)	)	PUNCT
fsr-3541	365	8	.	.	PUNCT
fsr-3541	366	1	the	the	DET
fsr-3541	366	2	role	role	NOUN
fsr-3541	366	3	of	of	ADP
fsr-3541	366	4	trust	trust	NOUN
fsr-3541	366	5	in	in	ADP
fsr-3541	366	6	financial	financial	ADJ
fsr-3541	366	7	customer	customer	NOUN
fsr-3541	366	8	–	–	PUNCT
fsr-3541	366	9	seller	seller	NOUN
fsr-3541	366	10	relationships	relationship	NOUN
fsr-3541	366	11	before	before	ADP
fsr-3541	366	12	and	and	CCONJ
fsr-3541	366	13	after	after	ADP
fsr-3541	366	14	the	the	DET
fsr-3541	366	15	financial	financial	ADJ
fsr-3541	366	16	crisis	crisis	NOUN
fsr-3541	366	17	.	.	PUNCT
fsr-3541	367	1	journal	journal	NOUN
fsr-3541	367	2	of	of	ADP
fsr-3541	367	3	consumer	consumer	NOUN
fsr-3541	367	4	behaviour	behaviour	NOUN
fsr-3541	367	5	,	,	PUNCT
fsr-3541	367	6	13(6	13(6	PROPN
fsr-3541	367	7	)	)	PUNCT
fsr-3541	367	8	,	,	PUNCT
fsr-3541	367	9	442–452	442–452	NUM
fsr-3541	367	10	.	.	PUNCT
fsr-3541	368	1	haynes	haynes	PROPN
fsr-3541	368	2	,	,	PUNCT
fsr-3541	368	3	k.	k.	PROPN
fsr-3541	368	4	(	(	PUNCT
fsr-3541	368	5	2012	2012	NUM
fsr-3541	368	6	)	)	PUNCT
fsr-3541	368	7	.	.	PUNCT
fsr-3541	369	1	reflexivity	reflexivity	NOUN
fsr-3541	369	2	in	in	ADP
fsr-3541	369	3	qualitative	qualitative	ADJ
fsr-3541	369	4	research	research	NOUN
fsr-3541	369	5	.	.	PUNCT
fsr-3541	370	1	qualitative	qualitative	ADJ
fsr-3541	370	2	organizational	organizational	ADJ
fsr-3541	370	3	research	research	NOUN
fsr-3541	370	4	:	:	PUNCT
fsr-3541	370	5	core	core	NOUN
fsr-3541	370	6	methods	method	NOUN
fsr-3541	370	7	and	and	CCONJ
fsr-3541	370	8	current	current	ADJ
fsr-3541	370	9	challenges	challenge	NOUN
fsr-3541	370	10	,	,	PUNCT
fsr-3541	370	11	26	26	NUM
fsr-3541	370	12	,	,	PUNCT
fsr-3541	370	13	72–89	72–89	NUM
fsr-3541	370	14	.	.	PUNCT
fsr-3541	371	1	järvinen	järvinen	PROPN
fsr-3541	371	2	,	,	PUNCT
fsr-3541	371	3	r.	r.	PROPN
fsr-3541	371	4	a.	a.	PROPN
fsr-3541	371	5	(	(	PUNCT
fsr-3541	371	6	2014	2014	NUM
fsr-3541	371	7	)	)	PUNCT
fsr-3541	371	8	.	.	PUNCT
fsr-3541	372	1	consumer	consumer	NOUN
fsr-3541	372	2	trust	trust	NOUN
fsr-3541	372	3	in	in	ADP
fsr-3541	372	4	banking	banking	NOUN
fsr-3541	372	5	relationships	relationship	NOUN
fsr-3541	372	6	in	in	ADP
fsr-3541	372	7	europe	europe	PROPN
fsr-3541	372	8	.	.	PUNCT
fsr-3541	373	1	international	international	ADJ
fsr-3541	373	2	journal	journal	PROPN
fsr-3541	373	3	of	of	ADP
fsr-3541	373	4	bank	bank	PROPN
fsr-3541	373	5	marketing	marketing	NOUN
fsr-3541	373	6	,	,	PUNCT
fsr-3541	373	7	32	32	NUM
fsr-3541	373	8	,	,	PUNCT
fsr-3541	373	9	551–566	551–566	NUM
fsr-3541	373	10	.	.	PUNCT
fsr-3541	374	1	jiang	jiang	PROPN
fsr-3541	374	2	,	,	PUNCT
fsr-3541	374	3	m.	m.	NOUN
fsr-3541	374	4	,	,	PUNCT
fsr-3541	374	5	rifon	rifon	PROPN
fsr-3541	374	6	,	,	PUNCT
fsr-3541	374	7	n.	n.	PROPN
fsr-3541	374	8	j.	j.	PROPN
fsr-3541	374	9	,	,	PUNCT
fsr-3541	374	10	cotten	cotten	PROPN
fsr-3541	374	11	,	,	PUNCT
fsr-3541	374	12	s.	s.	PROPN
fsr-3541	374	13	r.	r.	PROPN
fsr-3541	374	14	,	,	PUNCT
fsr-3541	374	15	alhabash	alhabash	PROPN
fsr-3541	374	16	,	,	PUNCT
fsr-3541	374	17	s.	s.	PROPN
fsr-3541	374	18	,	,	PUNCT
fsr-3541	374	19	tsai	tsai	PROPN
fsr-3541	374	20	,	,	PUNCT
fsr-3541	374	21	h.	h.	PROPN
fsr-3541	374	22	y.	y.	PROPN
fsr-3541	374	23	s.	s.	PROPN
fsr-3541	374	24	,	,	PUNCT
fsr-3541	374	25	shillair	shillair	PROPN
fsr-3541	374	26	,	,	PUNCT
fsr-3541	374	27	r.	r.	PROPN
fsr-3541	374	28	,	,	PUNCT
fsr-3541	374	29	&	&	CCONJ
fsr-3541	374	30	larose	larose	PROPN
fsr-3541	374	31	,	,	PUNCT
fsr-3541	374	32	r.	r.	PROPN
fsr-3541	374	33	(	(	PUNCT
fsr-3541	374	34	2022	2022	NUM
fsr-3541	374	35	)	)	PUNCT
fsr-3541	374	36	.	.	PUNCT
fsr-3541	375	1	bringing	bring	VERB
fsr-3541	375	2	older	old	ADJ
fsr-3541	375	3	consumers	consumer	NOUN
fsr-3541	375	4	onboard	onboard	ADV
fsr-3541	375	5	to	to	ADP
fsr-3541	375	6	online	online	ADJ
fsr-3541	375	7	banking	banking	NOUN
fsr-3541	375	8	:	:	PUNCT
fsr-3541	375	9	a	a	DET
fsr-3541	375	10	generational	generational	ADJ
fsr-3541	375	11	cohort	cohort	NOUN
fsr-3541	375	12	comparison	comparison	NOUN
fsr-3541	375	13	.	.	PUNCT
fsr-3541	376	1	educational	educational	ADJ
fsr-3541	376	2	gerontology	gerontology	NOUN
fsr-3541	376	3	,	,	PUNCT
fsr-3541	376	4	48	48	NUM
fsr-3541	376	5	,	,	PUNCT
fsr-3541	376	6	114–131	114–131	NUM
fsr-3541	376	7	.	.	PUNCT
fsr-3541	377	1	kidron	kidron	PROPN
fsr-3541	377	2	,	,	PUNCT
fsr-3541	377	3	a.	a.	PROPN
fsr-3541	377	4	,	,	PUNCT
fsr-3541	377	5	&	&	CCONJ
fsr-3541	377	6	kreis	kreis	PROPN
fsr-3541	377	7	,	,	PUNCT
fsr-3541	377	8	y.	y.	PROPN
fsr-3541	377	9	(	(	PUNCT
fsr-3541	377	10	2020	2020	NUM
fsr-3541	377	11	)	)	PUNCT
fsr-3541	377	12	.	.	PUNCT
fsr-3541	378	1	listening	listen	VERB
fsr-3541	378	2	to	to	ADP
fsr-3541	378	3	bank	bank	NOUN
fsr-3541	378	4	customers	customer	NOUN
fsr-3541	378	5	:	:	PUNCT
fsr-3541	378	6	the	the	DET
fsr-3541	378	7	meaning	meaning	NOUN
fsr-3541	378	8	of	of	ADP
fsr-3541	378	9	trust	trust	NOUN
fsr-3541	378	10	.	.	PUNCT
fsr-3541	379	1	international	international	ADJ
fsr-3541	379	2	journal	journal	PROPN
fsr-3541	379	3	of	of	ADP
fsr-3541	379	4	quality	quality	NOUN
fsr-3541	379	5	and	and	CCONJ
fsr-3541	379	6	service	service	NOUN
fsr-3541	379	7	sciences	science	NOUN
fsr-3541	379	8	,	,	PUNCT
fsr-3541	379	9	12	12	NUM
fsr-3541	379	10	,	,	PUNCT
fsr-3541	379	11	355–370	355–370	NUM
fsr-3541	379	12	.	.	PUNCT
fsr-3541	380	1	kirk	kirk	PROPN
fsr-3541	380	2	,	,	PUNCT
fsr-3541	380	3	j.	j.	PROPN
fsr-3541	380	4	,	,	PUNCT
fsr-3541	380	5	&	&	CCONJ
fsr-3541	380	6	miller	miller	PROPN
fsr-3541	380	7	,	,	PUNCT
fsr-3541	380	8	m.	m.	NOUN
fsr-3541	380	9	l.	l.	PROPN
fsr-3541	380	10	(	(	PUNCT
fsr-3541	380	11	1986	1986	NUM
fsr-3541	380	12	)	)	PUNCT
fsr-3541	380	13	.	.	PUNCT
fsr-3541	381	1	reliability	reliability	NOUN
fsr-3541	381	2	and	and	CCONJ
fsr-3541	381	3	validity	validity	NOUN
fsr-3541	381	4	in	in	ADP
fsr-3541	381	5	qualitative	qualitative	ADJ
fsr-3541	381	6	research	research	NOUN
fsr-3541	381	7	.	.	PUNCT
fsr-3541	382	1	(	(	PUNCT
fsr-3541	382	2	vol	vol	NOUN
fsr-3541	382	3	.	.	NOUN
fsr-3541	382	4	1	1	NUM
fsr-3541	382	5	)	)	PUNCT
fsr-3541	382	6	.	.	PUNCT
fsr-3541	383	1	newbury	newbury	PROPN
fsr-3541	383	2	park	park	PROPN
fsr-3541	383	3	,	,	PUNCT
fsr-3541	383	4	ca	can	AUX
fsr-3541	383	5	:	:	PUNCT
fsr-3541	383	6	sage	sage	NOUN
fsr-3541	383	7	publications	publication	NOUN
fsr-3541	383	8	,	,	PUNCT
fsr-3541	383	9	inc	inc	PROPN
fsr-3541	383	10	.	.	PROPN
fsr-3541	383	11	knell	knell	PROPN
fsr-3541	383	12	,	,	PUNCT
fsr-3541	383	13	m.	m.	NOUN
fsr-3541	383	14	,	,	PUNCT
fsr-3541	383	15	&	&	CCONJ
fsr-3541	383	16	stix	stix	PROPN
fsr-3541	383	17	,	,	PUNCT
fsr-3541	383	18	h.	h.	PROPN
fsr-3541	383	19	(	(	PUNCT
fsr-3541	383	20	2015	2015	NUM
fsr-3541	383	21	)	)	PUNCT
fsr-3541	383	22	.	.	PUNCT
fsr-3541	384	1	trust	trust	NOUN
fsr-3541	384	2	in	in	ADP
fsr-3541	384	3	banks	bank	NOUN
fsr-3541	384	4	during	during	ADP
fsr-3541	384	5	normal	normal	ADJ
fsr-3541	384	6	and	and	CCONJ
fsr-3541	384	7	crisis	crisis	NOUN
fsr-3541	384	8	times	time	NOUN
fsr-3541	384	9	—	—	PUNCT
fsr-3541	384	10	evidence	evidence	NOUN
fsr-3541	384	11	from	from	ADP
fsr-3541	384	12	survey	survey	NOUN
fsr-3541	384	13	data	datum	NOUN
fsr-3541	384	14	.	.	PUNCT
fsr-3541	385	1	economica	economica	PROPN
fsr-3541	385	2	,	,	PUNCT
fsr-3541	385	3	82	82	NUM
fsr-3541	385	4	,	,	PUNCT
fsr-3541	385	5	995–1020	995–1020	NUM
fsr-3541	385	6	.	.	PUNCT
fsr-3541	386	1	lachance	lachance	PROPN
fsr-3541	386	2	,	,	PUNCT
fsr-3541	386	3	m.	m.	PROPN
fsr-3541	386	4	e.	e.	PROPN
fsr-3541	386	5	,	,	PUNCT
fsr-3541	386	6	&	&	CCONJ
fsr-3541	386	7	tang	tang	PROPN
fsr-3541	386	8	,	,	PUNCT
fsr-3541	386	9	n.	n.	NOUN
fsr-3541	386	10	(	(	PUNCT
fsr-3541	386	11	2012	2012	NUM
fsr-3541	386	12	)	)	PUNCT
fsr-3541	386	13	.	.	PUNCT
fsr-3541	387	1	financial	financial	ADJ
fsr-3541	387	2	advice	advice	NOUN
fsr-3541	387	3	and	and	CCONJ
fsr-3541	387	4	trust	trust	NOUN
fsr-3541	387	5	.	.	PUNCT
fsr-3541	388	1	financial	financial	ADJ
fsr-3541	388	2	services	services	PROPN
fsr-3541	388	3	review	review	PROPN
fsr-3541	388	4	,	,	PUNCT
fsr-3541	388	5	21	21	NUM
fsr-3541	388	6	,	,	PUNCT
fsr-3541	388	7	209–226	209–226	NUM
fsr-3541	388	8	.	.	PUNCT
fsr-3541	389	1	lagarde	lagarde	PROPN
fsr-3541	389	2	,	,	PUNCT
fsr-3541	389	3	c.	c.	PROPN
fsr-3541	389	4	(	(	PUNCT
fsr-3541	389	5	2014	2014	NUM
fsr-3541	389	6	)	)	PUNCT
fsr-3541	389	7	.	.	PUNCT
fsr-3541	390	1	empowerment	empowerment	NOUN
fsr-3541	390	2	through	through	ADP
fsr-3541	390	3	financial	financial	ADJ
fsr-3541	390	4	inclusion	inclusion	NOUN
fsr-3541	390	5	,	,	PUNCT
fsr-3541	390	6	address	address	NOUN
fsr-3541	390	7	to	to	ADP
fsr-3541	390	8	the	the	DET
fsr-3541	390	9	international	international	ADJ
fsr-3541	390	10	forum	forum	NOUN
fsr-3541	390	11	for	for	ADP
fsr-3541	390	12	financial	financial	ADJ
fsr-3541	390	13	inclusion	inclusion	NOUN
fsr-3541	390	14	.	.	PUNCT
fsr-3541	391	1	international	international	ADJ
fsr-3541	391	2	monetary	monetary	ADJ
fsr-3541	391	3	fund	fund	PROPN
fsr-3541	391	4	.	.	PUNCT
fsr-3541	392	1	available	available	ADJ
fsr-3541	392	2	at	at	ADP
fsr-3541	392	3	:	:	PUNCT
fsr-3541	392	4	https://www.imf.org/en/news/articles/2015/09/28/04/	https://www.imf.org/en/news/articles/2015/09/28/04/	PROPN
fsr-3541	392	5	53	53	NUM
fsr-3541	392	6	/	/	SYM
fsr-3541	392	7	sp062614a	sp062614a	NUM
fsr-3541	392	8	luo	luo	PROPN
fsr-3541	392	9	,	,	PUNCT
fsr-3541	392	10	x.	x.	PROPN
fsr-3541	392	11	,	,	PUNCT
fsr-3541	392	12	li	li	PROPN
fsr-3541	392	13	,	,	PUNCT
fsr-3541	392	14	h.	h.	PROPN
fsr-3541	392	15	,	,	PUNCT
fsr-3541	392	16	zhang	zhang	PROPN
fsr-3541	392	17	,	,	PUNCT
fsr-3541	392	18	j.	j.	PROPN
fsr-3541	392	19	,	,	PUNCT
fsr-3541	392	20	&	&	CCONJ
fsr-3541	392	21	shim	shim	NOUN
fsr-3541	392	22	,	,	PUNCT
fsr-3541	392	23	j.	j.	PROPN
fsr-3541	392	24	p.	p.	PROPN
fsr-3541	392	25	(	(	PUNCT
fsr-3541	392	26	2010	2010	NUM
fsr-3541	392	27	)	)	PUNCT
fsr-3541	392	28	.	.	PUNCT
fsr-3541	393	1	examining	examine	VERB
fsr-3541	393	2	multi	multi	ADJ
fsr-3541	393	3	-	-	ADJ
fsr-3541	393	4	dimensional	dimensional	ADJ
fsr-3541	393	5	trust	trust	NOUN
fsr-3541	393	6	and	and	CCONJ
fsr-3541	393	7	multi	multi	ADJ
fsr-3541	393	8	-	-	ADJ
fsr-3541	393	9	faceted	faceted	ADJ
fsr-3541	393	10	risk	risk	NOUN
fsr-3541	393	11	in	in	ADP
fsr-3541	393	12	initial	initial	ADJ
fsr-3541	393	13	acceptance	acceptance	NOUN
fsr-3541	393	14	of	of	ADP
fsr-3541	393	15	emerging	emerge	VERB
fsr-3541	393	16	technologies	technology	NOUN
fsr-3541	393	17	:	:	PUNCT
fsr-3541	393	18	an	an	DET
fsr-3541	393	19	empirical	empirical	ADJ
fsr-3541	393	20	study	study	NOUN
fsr-3541	393	21	of	of	ADP
fsr-3541	393	22	mobile	mobile	ADJ
fsr-3541	393	23	banking	banking	NOUN
fsr-3541	393	24	services	service	NOUN
fsr-3541	393	25	.	.	PUNCT
fsr-3541	394	1	decision	decision	NOUN
fsr-3541	394	2	support	support	NOUN
fsr-3541	394	3	systems	system	NOUN
fsr-3541	394	4	,	,	PUNCT
fsr-3541	394	5	49	49	NUM
fsr-3541	394	6	,	,	PUNCT
fsr-3541	394	7	222–234	222–234	NUM
fsr-3541	394	8	.	.	PUNCT
fsr-3541	395	1	marcu	marcu	NOUN
fsr-3541	395	2	,	,	PUNCT
fsr-3541	395	3	m.	m.	PROPN
fsr-3541	395	4	r.	r.	PROPN
fsr-3541	395	5	(	(	PUNCT
fsr-3541	395	6	2021	2021	NUM
fsr-3541	395	7	)	)	PUNCT
fsr-3541	395	8	.	.	PUNCT
fsr-3541	396	1	the	the	DET
fsr-3541	396	2	impact	impact	NOUN
fsr-3541	396	3	of	of	ADP
fsr-3541	396	4	the	the	DET
fsr-3541	396	5	covid-19	covid-19	PROPN
fsr-3541	396	6	pandemic	pandemic	NOUN
fsr-3541	396	7	on	on	ADP
fsr-3541	396	8	the	the	DET
fsr-3541	396	9	banking	banking	NOUN
fsr-3541	396	10	sector	sector	NOUN
fsr-3541	396	11	.	.	PUNCT
fsr-3541	397	1	management	management	NOUN
fsr-3541	397	2	dynamics	dynamic	NOUN
fsr-3541	397	3	in	in	ADP
fsr-3541	397	4	the	the	DET
fsr-3541	397	5	knowledge	knowledge	NOUN
fsr-3541	397	6	economy	economy	NOUN
fsr-3541	397	7	,	,	PUNCT
fsr-3541	397	8	9	9	NUM
fsr-3541	397	9	,	,	PUNCT
fsr-3541	397	10	205–223	205–223	NUM
fsr-3541	397	11	.	.	PUNCT
fsr-3541	398	1	mayer	mayer	PROPN
fsr-3541	398	2	,	,	PUNCT
fsr-3541	398	3	r.	r.	PROPN
fsr-3541	398	4	c.	c.	PROPN
fsr-3541	398	5	,	,	PUNCT
fsr-3541	398	6	davis	davis	PROPN
fsr-3541	398	7	,	,	PUNCT
fsr-3541	398	8	j.	j.	PROPN
fsr-3541	398	9	h.	h.	PROPN
fsr-3541	398	10	,	,	PUNCT
fsr-3541	398	11	&	&	CCONJ
fsr-3541	398	12	schoorman	schoorman	PROPN
fsr-3541	398	13	,	,	PUNCT
fsr-3541	398	14	f.	f.	PROPN
fsr-3541	398	15	d.	d.	PROPN
fsr-3541	398	16	(	(	PUNCT
fsr-3541	398	17	1995	1995	NUM
fsr-3541	398	18	)	)	PUNCT
fsr-3541	398	19	.	.	PUNCT
fsr-3541	399	1	an	an	DET
fsr-3541	399	2	integrative	integrative	ADJ
fsr-3541	399	3	model	model	NOUN
fsr-3541	399	4	of	of	ADP
fsr-3541	399	5	organizational	organizational	ADJ
fsr-3541	399	6	trust	trust	NOUN
fsr-3541	399	7	.	.	PUNCT
fsr-3541	400	1	academy	academy	PROPN
fsr-3541	400	2	of	of	ADP
fsr-3541	400	3	management	management	PROPN
fsr-3541	400	4	review	review	NOUN
fsr-3541	400	5	,	,	PUNCT
fsr-3541	400	6	20	20	NUM
fsr-3541	400	7	,	,	PUNCT
fsr-3541	400	8	709–734	709–734	NUM
fsr-3541	400	9	.	.	PUNCT
fsr-3541	401	1	monferrer	monferrer	NOUN
fsr-3541	401	2	-	-	PUNCT
fsr-3541	401	3	tirado	tirado	NOUN
fsr-3541	401	4	,	,	PUNCT
fsr-3541	401	5	d.	d.	PROPN
fsr-3541	401	6	,	,	PUNCT
fsr-3541	401	7	estrada	estrada	PROPN
fsr-3541	401	8	-	-	PUNCT
fsr-3541	401	9	guillén	guillén	PROPN
fsr-3541	401	10	,	,	PUNCT
fsr-3541	401	11	m.	m.	NOUN
fsr-3541	401	12	,	,	PUNCT
fsr-3541	401	13	fandos	fando	NOUN
fsr-3541	401	14	-	-	PUNCT
fsr-3541	401	15	roig	roig	PROPN
fsr-3541	401	16	,	,	PUNCT
fsr-3541	401	17	j.	j.	PROPN
fsr-3541	401	18	c.	c.	PROPN
fsr-3541	401	19	,	,	PUNCT
fsr-3541	401	20	moliner	moliner	NOUN
fsr-3541	401	21	-	-	PUNCT
fsr-3541	401	22	tena	tena	NOUN
fsr-3541	401	23	,	,	PUNCT
fsr-3541	401	24	m.	m.	NOUN
fsr-3541	401	25	á.	á.	PROPN
fsr-3541	401	26	,	,	PUNCT
fsr-3541	401	27	&	&	CCONJ
fsr-3541	401	28	garcı́a	garcı́a	PROPN
fsr-3541	401	29	,	,	PUNCT
fsr-3541	401	30	j.	j.	PROPN
fsr-3541	401	31	s.	s.	PROPN
fsr-3541	401	32	(	(	PUNCT
fsr-3541	401	33	2016	2016	NUM
fsr-3541	401	34	)	)	PUNCT
fsr-3541	401	35	.	.	PUNCT
fsr-3541	402	1	service	service	NOUN
fsr-3541	402	2	quality	quality	NOUN
fsr-3541	402	3	in	in	ADP
fsr-3541	402	4	bank	bank	NOUN
fsr-3541	402	5	during	during	ADP
fsr-3541	402	6	an	an	DET
fsr-3541	402	7	economic	economic	ADJ
fsr-3541	402	8	crisis	crisis	NOUN
fsr-3541	402	9	.	.	PUNCT
fsr-3541	403	1	international	international	ADJ
fsr-3541	403	2	journal	journal	PROPN
fsr-3541	403	3	of	of	ADP
fsr-3541	403	4	bank	bank	PROPN
fsr-3541	403	5	marketing	marketing	NOUN
fsr-3541	403	6	,	,	PUNCT
fsr-3541	403	7	34	34	NUM
fsr-3541	403	8	,	,	PUNCT
fsr-3541	403	9	235–259	235–259	NUM
fsr-3541	403	10	.	.	PUNCT
fsr-3541	404	1	morse	morse	PROPN
fsr-3541	404	2	,	,	PUNCT
fsr-3541	404	3	j.	j.	PROPN
fsr-3541	404	4	m.	m.	PROPN
fsr-3541	404	5	,	,	PUNCT
fsr-3541	404	6	barrett	barrett	PROPN
fsr-3541	404	7	,	,	PUNCT
fsr-3541	404	8	m.	m.	NOUN
fsr-3541	404	9	,	,	PUNCT
fsr-3541	404	10	mayan	mayan	ADJ
fsr-3541	404	11	,	,	PUNCT
fsr-3541	404	12	m.	m.	NOUN
fsr-3541	404	13	,	,	PUNCT
fsr-3541	404	14	olson	olson	PROPN
fsr-3541	404	15	,	,	PUNCT
fsr-3541	404	16	k.	k.	PROPN
fsr-3541	404	17	,	,	PUNCT
fsr-3541	404	18	&	&	CCONJ
fsr-3541	404	19	spiers	spiers	PROPN
fsr-3541	404	20	,	,	PUNCT
fsr-3541	404	21	j.	j.	PROPN
fsr-3541	404	22	(	(	PUNCT
fsr-3541	404	23	2002	2002	NUM
fsr-3541	404	24	)	)	PUNCT
fsr-3541	404	25	.	.	PUNCT
fsr-3541	405	1	verification	verification	NOUN
fsr-3541	405	2	strategies	strategy	NOUN
fsr-3541	405	3	for	for	ADP
fsr-3541	405	4	establishing	establish	VERB
fsr-3541	405	5	reliability	reliability	NOUN
fsr-3541	405	6	and	and	CCONJ
fsr-3541	405	7	validity	validity	NOUN
fsr-3541	405	8	in	in	ADP
fsr-3541	405	9	qualitative	qualitative	ADJ
fsr-3541	405	10	research	research	NOUN
fsr-3541	405	11	.	.	PUNCT
fsr-3541	406	1	international	international	ADJ
fsr-3541	406	2	journal	journal	NOUN
fsr-3541	406	3	of	of	ADP
fsr-3541	406	4	qualitative	qualitative	ADJ
fsr-3541	406	5	methods	method	NOUN
fsr-3541	406	6	,	,	PUNCT
fsr-3541	406	7	1	1	NUM
fsr-3541	406	8	,	,	PUNCT
fsr-3541	406	9	13–22	13–22	NUM
fsr-3541	406	10	.	.	PUNCT
fsr-3541	407	1	mudd	mudd	PROPN
fsr-3541	407	2	,	,	PUNCT
fsr-3541	407	3	s.	s.	PROPN
fsr-3541	407	4	,	,	PUNCT
fsr-3541	407	5	pashev	pashev	NOUN
fsr-3541	407	6	,	,	PUNCT
fsr-3541	407	7	k.	k.	PROPN
fsr-3541	407	8	&	&	CCONJ
fsr-3541	407	9	valev	valev	PROPN
fsr-3541	407	10	,	,	PUNCT
fsr-3541	407	11	n.	n.	NOUN
fsr-3541	407	12	t.	t.	PROPN
fsr-3541	407	13	(	(	PUNCT
fsr-3541	407	14	2010	2010	NUM
fsr-3541	407	15	)	)	PUNCT
fsr-3541	407	16	.	.	PUNCT
fsr-3541	408	1	the	the	DET
fsr-3541	408	2	effect	effect	NOUN
fsr-3541	408	3	of	of	ADP
fsr-3541	408	4	loss	loss	NOUN
fsr-3541	408	5	experiences	experience	NOUN
fsr-3541	408	6	in	in	ADP
fsr-3541	408	7	a	a	DET
fsr-3541	408	8	banking	banking	NOUN
fsr-3541	408	9	crisis	crisis	NOUN
fsr-3541	408	10	on	on	ADP
fsr-3541	408	11	future	future	ADJ
fsr-3541	408	12	expectations	expectation	NOUN
fsr-3541	408	13	and	and	CCONJ
fsr-3541	408	14	behavior	behavior	NOUN
fsr-3541	408	15	.	.	PUNCT
fsr-3541	409	1	the	the	DET
fsr-3541	409	2	be	be	PROPN
fsr-3541	409	3	journal	journal	NOUN
fsr-3541	409	4	of	of	ADP
fsr-3541	409	5	macroeconomics	macroeconomic	NOUN
fsr-3541	409	6	,	,	PUNCT
fsr-3541	409	7	10(1	10(1	NUM
fsr-3541	409	8	)	)	PUNCT
fsr-3541	409	9	.	.	PUNCT
fsr-3541	410	1	mukherjee	mukherjee	PROPN
fsr-3541	410	2	,	,	PUNCT
fsr-3541	410	3	a.	a.	PROPN
fsr-3541	410	4	,	,	PUNCT
fsr-3541	410	5	&	&	CCONJ
fsr-3541	410	6	nath	nath	PROPN
fsr-3541	410	7	,	,	PUNCT
fsr-3541	410	8	p.	p.	NOUN
fsr-3541	410	9	(	(	PUNCT
fsr-3541	410	10	2003	2003	NUM
fsr-3541	410	11	)	)	PUNCT
fsr-3541	410	12	.	.	PUNCT
fsr-3541	411	1	a	a	DET
fsr-3541	411	2	model	model	NOUN
fsr-3541	411	3	of	of	ADP
fsr-3541	411	4	trust	trust	NOUN
fsr-3541	411	5	in	in	ADP
fsr-3541	411	6	online	online	ADJ
fsr-3541	411	7	relationship	relationship	NOUN
fsr-3541	411	8	banking	banking	NOUN
fsr-3541	411	9	.	.	PUNCT
fsr-3541	412	1	international	international	ADJ
fsr-3541	412	2	journal	journal	PROPN
fsr-3541	412	3	of	of	ADP
fsr-3541	412	4	bank	bank	PROPN
fsr-3541	412	5	marketing	marketing	NOUN
fsr-3541	412	6	,	,	PUNCT
fsr-3541	412	7	21	21	NUM
fsr-3541	412	8	,	,	PUNCT
fsr-3541	412	9	5–15	5–15	PROPN
fsr-3541	412	10	.	.	PUNCT
fsr-3541	412	11	muller	muller	PROPN
fsr-3541	412	12	,	,	PUNCT
fsr-3541	412	13	l.	l.	PROPN
fsr-3541	412	14	a.	a.	PROPN
fsr-3541	412	15	,	,	PUNCT
fsr-3541	412	16	&	&	CCONJ
fsr-3541	412	17	turner	turner	PROPN
fsr-3541	412	18	,	,	PUNCT
fsr-3541	412	19	j.	j.	PROPN
fsr-3541	412	20	a.	a.	PROPN
fsr-3541	412	21	(	(	PUNCT
fsr-3541	412	22	2016	2016	NUM
fsr-3541	412	23	)	)	PUNCT
fsr-3541	412	24	.	.	PUNCT
fsr-3541	413	1	strategic	strategic	ADJ
fsr-3541	413	2	complexity	complexity	NOUN
fsr-3541	413	3	in	in	ADP
fsr-3541	413	4	investment	investment	NOUN
fsr-3541	413	5	management	management	NOUN
fsr-3541	413	6	fee	fee	NOUN
fsr-3541	413	7	disclosures	disclosure	NOUN
fsr-3541	413	8	.	.	PUNCT
fsr-3541	414	1	financial	financial	ADJ
fsr-3541	414	2	services	service	NOUN
fsr-3541	414	3	review	review	PROPN
fsr-3541	414	4	,	,	PUNCT
fsr-3541	414	5	25	25	NUM
fsr-3541	414	6	,	,	PUNCT
fsr-3541	414	7	215–234	215–234	NUM
fsr-3541	414	8	.	.	PUNCT
fsr-3541	415	1	namkung	namkung	PROPN
fsr-3541	415	2	,	,	PUNCT
fsr-3541	415	3	y.	y.	PROPN
fsr-3541	415	4	,	,	PUNCT
fsr-3541	415	5	&	&	CCONJ
fsr-3541	415	6	jang	jang	PROPN
fsr-3541	415	7	,	,	PUNCT
fsr-3541	415	8	s.	s.	PROPN
fsr-3541	415	9	(	(	PUNCT
fsr-3541	415	10	2010	2010	NUM
fsr-3541	415	11	)	)	PUNCT
fsr-3541	415	12	.	.	PUNCT
fsr-3541	416	1	service	service	NOUN
fsr-3541	416	2	failures	failure	NOUN
fsr-3541	416	3	in	in	ADP
fsr-3541	416	4	restaurants	restaurant	NOUN
fsr-3541	416	5	:	:	PUNCT
fsr-3541	416	6	which	which	DET
fsr-3541	416	7	stage	stage	NOUN
fsr-3541	416	8	of	of	ADP
fsr-3541	416	9	service	service	NOUN
fsr-3541	416	10	failure	failure	NOUN
fsr-3541	416	11	is	be	AUX
fsr-3541	416	12	the	the	DET
fsr-3541	416	13	most	most	ADV
fsr-3541	416	14	critical	critical	ADJ
fsr-3541	416	15	?	?	PUNCT
fsr-3541	417	1	cornell	cornell	PROPN
fsr-3541	417	2	hospitality	hospitality	NOUN
fsr-3541	417	3	quarterly	quarterly	ADV
fsr-3541	417	4	,	,	PUNCT
fsr-3541	417	5	51	51	NUM
fsr-3541	417	6	,	,	PUNCT
fsr-3541	417	7	323–343	323–343	NUM
fsr-3541	417	8	.	.	PUNCT
fsr-3541	417	9	neuendorf	neuendorf	PROPN
fsr-3541	417	10	,	,	PUNCT
fsr-3541	417	11	k.	k.	PROPN
fsr-3541	417	12	a.	a.	PROPN
fsr-3541	417	13	(	(	PUNCT
fsr-3541	417	14	2017	2017	NUM
fsr-3541	417	15	)	)	PUNCT
fsr-3541	417	16	.	.	PUNCT
fsr-3541	418	1	the	the	DET
fsr-3541	418	2	content	content	NOUN
fsr-3541	418	3	analysis	analysis	NOUN
fsr-3541	418	4	guidebook	guidebook	ADJ
fsr-3541	418	5	.	.	PUNCT
fsr-3541	419	1	thousand	thousand	NUM
fsr-3541	419	2	oaks	oak	NOUN
fsr-3541	419	3	,	,	PUNCT
fsr-3541	419	4	ca	can	AUX
fsr-3541	419	5	:	:	PUNCT
fsr-3541	419	6	sage	sage	VERB
fsr-3541	419	7	.	.	PUNCT
fsr-3541	420	1	nienaber	nienaber	NOUN
fsr-3541	420	2	,	,	PUNCT
fsr-3541	420	3	a.	a.	NOUN
fsr-3541	420	4	m.	m.	NOUN
fsr-3541	420	5	,	,	PUNCT
fsr-3541	420	6	hofeditz	hofeditz	PROPN
fsr-3541	420	7	,	,	PUNCT
fsr-3541	420	8	m.	m.	NOUN
fsr-3541	420	9	,	,	PUNCT
fsr-3541	420	10	&	&	CCONJ
fsr-3541	420	11	searle	searle	PROPN
fsr-3541	420	12	,	,	PUNCT
fsr-3541	420	13	r.	r.	PROPN
fsr-3541	420	14	h.	h.	PROPN
fsr-3541	420	15	(	(	PUNCT
fsr-3541	420	16	2014	2014	NUM
fsr-3541	420	17	)	)	PUNCT
fsr-3541	420	18	.	.	PUNCT
fsr-3541	421	1	do	do	AUX
fsr-3541	421	2	we	we	PRON
fsr-3541	421	3	bank	bank	VERB
fsr-3541	421	4	on	on	ADP
fsr-3541	421	5	regulation	regulation	NOUN
fsr-3541	421	6	or	or	CCONJ
fsr-3541	421	7	reputation	reputation	NOUN
fsr-3541	421	8	?	?	PUNCT
fsr-3541	422	1	a	a	DET
fsr-3541	422	2	meta	meta	ADJ
fsr-3541	422	3	-	-	PUNCT
fsr-3541	422	4	analysis	analysis	NOUN
fsr-3541	422	5	and	and	CCONJ
fsr-3541	422	6	meta	meta	NOUN
fsr-3541	422	7	-	-	PUNCT
fsr-3541	422	8	regression	regression	NOUN
fsr-3541	422	9	of	of	ADP
fsr-3541	422	10	organizational	organizational	ADJ
fsr-3541	422	11	trust	trust	NOUN
fsr-3541	422	12	in	in	ADP
fsr-3541	422	13	the	the	DET
fsr-3541	422	14	financial	financial	ADJ
fsr-3541	422	15	services	service	NOUN
fsr-3541	422	16	sector	sector	NOUN
fsr-3541	422	17	.	.	PUNCT
fsr-3541	423	1	international	international	ADJ
fsr-3541	423	2	journal	journal	PROPN
fsr-3541	423	3	of	of	ADP
fsr-3541	423	4	bank	bank	PROPN
fsr-3541	423	5	marketing	marketing	NOUN
fsr-3541	423	6	,	,	PUNCT
fsr-3541	423	7	32	32	NUM
fsr-3541	423	8	,	,	PUNCT
fsr-3541	423	9	367–407	367–407	NUM
fsr-3541	423	10	.	.	PUNCT
fsr-3541	424	1	nuñez	nuñez	ADJ
fsr-3541	424	2	letamendia	letamendia	PROPN
fsr-3541	424	3	,	,	PUNCT
fsr-3541	424	4	l.	l.	PROPN
fsr-3541	424	5	,	,	PUNCT
fsr-3541	424	6	&	&	CCONJ
fsr-3541	424	7	poher	poher	PROPN
fsr-3541	424	8	,	,	PUNCT
fsr-3541	424	9	b.	b.	PROPN
fsr-3541	424	10	(	(	PUNCT
fsr-3541	424	11	2020	2020	NUM
fsr-3541	424	12	)	)	PUNCT
fsr-3541	424	13	.	.	PUNCT
fsr-3541	425	1	the	the	DET
fsr-3541	425	2	effect	effect	NOUN
fsr-3541	425	3	of	of	ADP
fsr-3541	425	4	financial	financial	ADJ
fsr-3541	425	5	literacy	literacy	NOUN
fsr-3541	425	6	on	on	ADP
fsr-3541	425	7	trust	trust	NOUN
fsr-3541	425	8	:	:	PUNCT
fsr-3541	425	9	do	do	AUX
fsr-3541	425	10	financially	financially	ADV
fsr-3541	425	11	literate	literate	ADJ
fsr-3541	425	12	individuals	individual	NOUN
fsr-3541	425	13	have	have	VERB
fsr-3541	425	14	more	more	ADJ
fsr-3541	425	15	trust	trust	NOUN
fsr-3541	425	16	in	in	ADP
fsr-3541	425	17	the	the	DET
fsr-3541	425	18	financial	financial	ADJ
fsr-3541	425	19	system	system	NOUN
fsr-3541	425	20	?	?	PUNCT
fsr-3541	426	1	working	work	VERB
fsr-3541	426	2	paper	paper	NOUN
fsr-3541	426	3	,	,	PUNCT
fsr-3541	426	4	april	april	PROPN
fsr-3541	426	5	.	.	PUNCT
fsr-3541	427	1	available	available	ADJ
fsr-3541	427	2	at	at	ADP
fsr-3541	427	3	:	:	PUNCT
fsr-3541	427	4	https://fundacionmutualidadabogacia	https://fundacionmutualidadabogacia	X
fsr-3541	427	5	.	.	PUNCT
fsr-3541	427	6	org	org	PROPN
fsr-3541	427	7	/	/	SYM
fsr-3541	427	8	wp	wp	PROPN
fsr-3541	427	9	-	-	PUNCT
fsr-3541	427	10	content	content	NOUN
fsr-3541	427	11	/	/	SYM
fsr-3541	427	12	uploads/2020/05	uploads/2020/05	ADJ
fsr-3541	427	13	/	/	SYM
fsr-3541	427	14	wp_financial	wp_financial	ADJ
fsr-3541	427	15	-	-	PUNCT
fsr-3541	427	16	literacy	literacy	NOUN
fsr-3541	427	17	-	-	PUNCT
fsr-3541	427	18	trust	trust	NOUN
fsr-3541	427	19	-	-	PUNCT
fsr-3541	427	20	april2020.pdf	april2020.pdf	NOUN
fsr-3541	427	21	patton	patton	PROPN
fsr-3541	427	22	,	,	PUNCT
fsr-3541	427	23	m.	m.	NOUN
fsr-3541	427	24	(	(	PUNCT
fsr-3541	427	25	2002	2002	NUM
fsr-3541	427	26	)	)	PUNCT
fsr-3541	427	27	.	.	PUNCT
fsr-3541	428	1	qualitative	qualitative	ADJ
fsr-3541	428	2	evaluation	evaluation	NOUN
fsr-3541	428	3	and	and	CCONJ
fsr-3541	428	4	research	research	NOUN
fsr-3541	428	5	methods	method	NOUN
fsr-3541	428	6	.	.	PUNCT
fsr-3541	429	1	newbury	newbury	PROPN
fsr-3541	429	2	park	park	PROPN
fsr-3541	429	3	,	,	PUNCT
fsr-3541	429	4	ca	can	AUX
fsr-3541	429	5	:	:	PUNCT
fsr-3541	429	6	sage	sage	VERB
fsr-3541	429	7	.	.	PUNCT
fsr-3541	430	1	pieters	pieter	NOUN
fsr-3541	430	2	,	,	PUNCT
fsr-3541	430	3	h.	h.	PROPN
fsr-3541	430	4	c.	c.	PROPN
fsr-3541	430	5	,	,	PUNCT
fsr-3541	430	6	&	&	CCONJ
fsr-3541	430	7	dornig	dornig	PROPN
fsr-3541	430	8	,	,	PUNCT
fsr-3541	430	9	k.	k.	PROPN
fsr-3541	430	10	(	(	PUNCT
fsr-3541	430	11	2013	2013	NUM
fsr-3541	430	12	)	)	PUNCT
fsr-3541	430	13	.	.	PUNCT
fsr-3541	431	1	collaboration	collaboration	NOUN
fsr-3541	431	2	in	in	ADP
fsr-3541	431	3	grounded	ground	VERB
fsr-3541	431	4	theory	theory	NOUN
fsr-3541	431	5	analysis	analysis	NOUN
fsr-3541	431	6	:	:	PUNCT
fsr-3541	431	7	reflections	reflection	NOUN
fsr-3541	431	8	and	and	CCONJ
fsr-3541	431	9	practical	practical	ADJ
fsr-3541	431	10	suggestions	suggestion	NOUN
fsr-3541	431	11	.	.	PUNCT
fsr-3541	432	1	qualitative	qualitative	ADJ
fsr-3541	432	2	social	social	ADJ
fsr-3541	432	3	work	work	NOUN
fsr-3541	432	4	,	,	PUNCT
fsr-3541	432	5	12	12	NUM
fsr-3541	432	6	,	,	PUNCT
fsr-3541	432	7	200–214	200–214	NUM
fsr-3541	432	8	.	.	PUNCT
fsr-3541	433	1	redhead	redhead	PROPN
fsr-3541	433	2	,	,	PUNCT
fsr-3541	433	3	k.	k.	PROPN
fsr-3541	433	4	(	(	PUNCT
fsr-3541	433	5	2011	2011	NUM
fsr-3541	433	6	)	)	PUNCT
fsr-3541	433	7	.	.	PUNCT
fsr-3541	434	1	behavioral	behavioral	ADJ
fsr-3541	434	2	perspectives	perspective	NOUN
fsr-3541	434	3	on	on	ADP
fsr-3541	434	4	client	client	NOUN
fsr-3541	434	5	mistrust	mistrust	NOUN
fsr-3541	434	6	of	of	ADP
fsr-3541	434	7	financial	financial	ADJ
fsr-3541	434	8	services	service	NOUN
fsr-3541	434	9	.	.	PUNCT
fsr-3541	435	1	journal	journal	NOUN
fsr-3541	435	2	of	of	ADP
fsr-3541	435	3	financial	financial	ADJ
fsr-3541	435	4	service	service	NOUN
fsr-3541	435	5	professionals	professional	NOUN
fsr-3541	435	6	,	,	PUNCT
fsr-3541	435	7	65	65	NUM
fsr-3541	435	8	,	,	PUNCT
fsr-3541	435	9	50–61	50–61	NUM
fsr-3541	435	10	.	.	PUNCT
fsr-3541	436	1	roberts	roberts	PROPN
fsr-3541	436	2	-	-	PUNCT
fsr-3541	436	3	lombard	lombard	PROPN
fsr-3541	436	4	,	,	PUNCT
fsr-3541	436	5	m.	m.	NOUN
fsr-3541	436	6	,	,	PUNCT
fsr-3541	436	7	&	&	CCONJ
fsr-3541	436	8	petzer	petzer	PROPN
fsr-3541	436	9	,	,	PUNCT
fsr-3541	436	10	d.	d.	PROPN
fsr-3541	436	11	j.	j.	PROPN
fsr-3541	436	12	(	(	PUNCT
fsr-3541	436	13	2021	2021	NUM
fsr-3541	436	14	)	)	PUNCT
fsr-3541	436	15	.	.	PUNCT
fsr-3541	437	1	relationship	relationship	NOUN
fsr-3541	437	2	marketing	marketing	NOUN
fsr-3541	437	3	:	:	PUNCT
fsr-3541	437	4	an	an	DET
fsr-3541	437	5	s	s	NOUN
fsr-3541	437	6	–	–	PUNCT
fsr-3541	437	7	o	o	NOUN
fsr-3541	437	8	–	–	PUNCT
fsr-3541	437	9	r	r	NOUN
fsr-3541	437	10	perspective	perspective	NOUN
fsr-3541	437	11	emphasising	emphasise	VERB
fsr-3541	437	12	the	the	DET
fsr-3541	437	13	importance	importance	NOUN
fsr-3541	437	14	of	of	ADP
fsr-3541	437	15	trust	trust	NOUN
fsr-3541	437	16	in	in	ADP
fsr-3541	437	17	retail	retail	ADJ
fsr-3541	437	18	banking	banking	NOUN
fsr-3541	437	19	.	.	PUNCT
fsr-3541	438	1	international	international	ADJ
fsr-3541	438	2	journal	journal	PROPN
fsr-3541	438	3	of	of	ADP
fsr-3541	438	4	bank	bank	PROPN
fsr-3541	438	5	marketing	marketing	NOUN
fsr-3541	438	6	,	,	PUNCT
fsr-3541	438	7	39	39	NUM
fsr-3541	438	8	,	,	PUNCT
fsr-3541	438	9	725–750	725–750	NUM
fsr-3541	438	10	.	.	PUNCT
fsr-3541	439	1	i.	i.	PROPN
fsr-3541	439	2	chawla	chawla	PROPN
fsr-3541	439	3	et	et	PROPN
fsr-3541	439	4	al	al	PROPN
fsr-3541	439	5	.	.	PUNCT
fsr-3541	439	6	/	/	SYM
fsr-3541	439	7	financial	financial	ADJ
fsr-3541	439	8	services	service	NOUN
fsr-3541	439	9	review	review	VERB
fsr-3541	439	10	31	31	NUM
fsr-3541	439	11	(	(	PUNCT
fsr-3541	439	12	2023	2023	NUM
fsr-3541	439	13	)	)	PUNCT
fsr-3541	439	14	211–228	211–228	NUM
fsr-3541	439	15	227	227	NUM
fsr-3541	439	16	rogers	roger	NOUN
fsr-3541	439	17	,	,	PUNCT
fsr-3541	439	18	r.	r.	PROPN
fsr-3541	439	19	w.	w.	PROPN
fsr-3541	439	20	(	(	PUNCT
fsr-3541	439	21	1975	1975	NUM
fsr-3541	439	22	)	)	PUNCT
fsr-3541	439	23	.	.	PUNCT
fsr-3541	440	1	a	a	DET
fsr-3541	440	2	protection	protection	NOUN
fsr-3541	440	3	motivation	motivation	NOUN
fsr-3541	440	4	theory	theory	NOUN
fsr-3541	440	5	of	of	ADP
fsr-3541	440	6	fear	fear	NOUN
fsr-3541	440	7	appeals	appeal	NOUN
fsr-3541	440	8	and	and	CCONJ
fsr-3541	440	9	attitude	attitude	NOUN
fsr-3541	440	10	change1	change1	PROPN
fsr-3541	440	11	.	.	PUNCT
fsr-3541	441	1	the	the	DET
fsr-3541	441	2	journal	journal	NOUN
fsr-3541	441	3	of	of	ADP
fsr-3541	441	4	psychology	psychology	NOUN
fsr-3541	441	5	,	,	PUNCT
fsr-3541	441	6	91	91	NUM
fsr-3541	441	7	,	,	PUNCT
fsr-3541	441	8	93–114	93–114	NUM
fsr-3541	441	9	.	.	PUNCT
fsr-3541	441	10	shih	shih	NOUN
fsr-3541	441	11	,	,	PUNCT
fsr-3541	441	12	y.	y.	PROPN
fsr-3541	441	13	y.	y.	PROPN
fsr-3541	441	14	,	,	PUNCT
fsr-3541	441	15	&	&	CCONJ
fsr-3541	441	16	fang	fang	X
fsr-3541	441	17	,	,	PUNCT
fsr-3541	441	18	k.	k.	PROPN
fsr-3541	441	19	(	(	PUNCT
fsr-3541	441	20	2004	2004	NUM
fsr-3541	441	21	)	)	PUNCT
fsr-3541	441	22	.	.	PUNCT
fsr-3541	442	1	the	the	DET
fsr-3541	442	2	use	use	NOUN
fsr-3541	442	3	of	of	ADP
fsr-3541	442	4	a	a	DET
fsr-3541	442	5	decomposed	decompose	VERB
fsr-3541	442	6	theory	theory	NOUN
fsr-3541	442	7	of	of	ADP
fsr-3541	442	8	planned	plan	VERB
fsr-3541	442	9	behavior	behavior	NOUN
fsr-3541	442	10	to	to	PART
fsr-3541	442	11	study	study	VERB
fsr-3541	442	12	internet	internet	NOUN
fsr-3541	442	13	banking	banking	NOUN
fsr-3541	442	14	in	in	ADP
fsr-3541	442	15	taiwan	taiwan	PROPN
fsr-3541	442	16	.	.	PUNCT
fsr-3541	443	1	internet	internet	NOUN
fsr-3541	443	2	research	research	NOUN
fsr-3541	443	3	,	,	PUNCT
fsr-3541	443	4	14	14	NUM
fsr-3541	443	5	,	,	PUNCT
fsr-3541	443	6	213–223	213–223	NUM
fsr-3541	443	7	.	.	PUNCT
fsr-3541	444	1	shim	shim	NOUN
fsr-3541	444	2	,	,	PUNCT
fsr-3541	444	3	s.	s.	PROPN
fsr-3541	444	4	,	,	PUNCT
fsr-3541	444	5	serido	serido	PRON
fsr-3541	444	6	,	,	PUNCT
fsr-3541	444	7	j.	j.	PROPN
fsr-3541	444	8	,	,	PUNCT
fsr-3541	444	9	&	&	CCONJ
fsr-3541	444	10	tang	tang	PROPN
fsr-3541	444	11	,	,	PUNCT
fsr-3541	444	12	c.	c.	PROPN
fsr-3541	444	13	(	(	PUNCT
fsr-3541	444	14	2013	2013	NUM
fsr-3541	444	15	)	)	PUNCT
fsr-3541	444	16	.	.	PUNCT
fsr-3541	445	1	after	after	ADP
fsr-3541	445	2	the	the	DET
fsr-3541	445	3	global	global	ADJ
fsr-3541	445	4	financial	financial	ADJ
fsr-3541	445	5	crash	crash	NOUN
fsr-3541	445	6	:	:	PUNCT
fsr-3541	445	7	individual	individual	ADJ
fsr-3541	445	8	factors	factor	NOUN
fsr-3541	445	9	differentiating	differentiate	VERB
fsr-3541	445	10	young	young	ADJ
fsr-3541	445	11	adult	adult	NOUN
fsr-3541	445	12	consumers	consumer	NOUN
fsr-3541	445	13	’	'	PUNCT
fsr-3541	445	14	trust	trust	NOUN
fsr-3541	445	15	in	in	ADP
fsr-3541	445	16	banks	bank	NOUN
fsr-3541	445	17	and	and	CCONJ
fsr-3541	445	18	financial	financial	ADJ
fsr-3541	445	19	institutions	institution	NOUN
fsr-3541	445	20	.	.	PUNCT
fsr-3541	446	1	journal	journal	NOUN
fsr-3541	446	2	of	of	ADP
fsr-3541	446	3	retailing	retailing	NOUN
fsr-3541	446	4	and	and	CCONJ
fsr-3541	446	5	consumer	consumer	NOUN
fsr-3541	446	6	services	service	NOUN
fsr-3541	446	7	,	,	PUNCT
fsr-3541	446	8	20	20	NUM
fsr-3541	446	9	,	,	PUNCT
fsr-3541	446	10	26–33	26–33	NUM
fsr-3541	446	11	.	.	PUNCT
fsr-3541	447	1	tuval	tuval	NOUN
fsr-3541	447	2	-	-	PUNCT
fsr-3541	447	3	mashiach	mashiach	PROPN
fsr-3541	447	4	,	,	PUNCT
fsr-3541	447	5	r.	r.	PROPN
fsr-3541	447	6	(	(	PUNCT
fsr-3541	447	7	2017	2017	NUM
fsr-3541	447	8	)	)	PUNCT
fsr-3541	447	9	.	.	PUNCT
fsr-3541	448	1	raising	raise	VERB
fsr-3541	448	2	the	the	DET
fsr-3541	448	3	curtain	curtain	NOUN
fsr-3541	448	4	:	:	PUNCT
fsr-3541	448	5	the	the	DET
fsr-3541	448	6	importance	importance	NOUN
fsr-3541	448	7	of	of	ADP
fsr-3541	448	8	transparency	transparency	NOUN
fsr-3541	448	9	in	in	ADP
fsr-3541	448	10	qualitative	qualitative	ADJ
fsr-3541	448	11	research	research	NOUN
fsr-3541	448	12	.	.	PUNCT
fsr-3541	449	1	qualitative	qualitative	ADJ
fsr-3541	449	2	psychology	psychology	NOUN
fsr-3541	449	3	,	,	PUNCT
fsr-3541	449	4	4	4	NUM
fsr-3541	449	5	,	,	PUNCT
fsr-3541	449	6	126–138	126–138	NUM
fsr-3541	449	7	.	.	PUNCT
fsr-3541	450	1	uslaner	uslaner	PROPN
fsr-3541	450	2	,	,	PUNCT
fsr-3541	450	3	e.	e.	PROPN
fsr-3541	450	4	m.	m.	PROPN
fsr-3541	450	5	(	(	PUNCT
fsr-3541	450	6	2010	2010	NUM
fsr-3541	450	7	)	)	PUNCT
fsr-3541	450	8	.	.	PUNCT
fsr-3541	451	1	trust	trust	NOUN
fsr-3541	451	2	and	and	CCONJ
fsr-3541	451	3	the	the	DET
fsr-3541	451	4	economic	economic	ADJ
fsr-3541	451	5	crisis	crisis	NOUN
fsr-3541	451	6	of	of	ADP
fsr-3541	451	7	2008	2008	NUM
fsr-3541	451	8	.	.	PUNCT
fsr-3541	452	1	corporate	corporate	ADJ
fsr-3541	452	2	reputation	reputation	NOUN
fsr-3541	452	3	review	review	NOUN
fsr-3541	452	4	,	,	PUNCT
fsr-3541	452	5	13	13	NUM
fsr-3541	452	6	,	,	PUNCT
fsr-3541	452	7	110–123	110–123	NUM
fsr-3541	452	8	.	.	PUNCT
fsr-3541	453	1	van	van	PROPN
fsr-3541	453	2	der	der	PROPN
fsr-3541	453	3	cruijsen	cruijsen	PROPN
fsr-3541	453	4	,	,	PUNCT
fsr-3541	453	5	c.	c.	PROPN
fsr-3541	453	6	,	,	PUNCT
fsr-3541	453	7	de	de	PROPN
fsr-3541	453	8	haan	haan	PROPN
fsr-3541	453	9	,	,	PUNCT
fsr-3541	453	10	j.	j.	PROPN
fsr-3541	453	11	,	,	PUNCT
fsr-3541	453	12	&	&	CCONJ
fsr-3541	453	13	jonker	jonker	PROPN
fsr-3541	453	14	,	,	PUNCT
fsr-3541	453	15	n.	n.	NOUN
fsr-3541	453	16	(	(	PUNCT
fsr-3541	453	17	2022	2022	NUM
fsr-3541	453	18	)	)	PUNCT
fsr-3541	453	19	.	.	PUNCT
fsr-3541	454	1	has	have	VERB
fsr-3541	454	2	the	the	DET
fsr-3541	454	3	covid-19	covid-19	PROPN
fsr-3541	454	4	pandemic	pandemic	ADJ
fsr-3541	454	5	affected	affected	ADJ
fsr-3541	454	6	public	public	ADJ
fsr-3541	454	7	trust	trust	NOUN
fsr-3541	454	8	?	?	PUNCT
fsr-3541	455	1	evidence	evidence	NOUN
fsr-3541	455	2	for	for	ADP
fsr-3541	455	3	the	the	DET
fsr-3541	455	4	us	us	PROPN
fsr-3541	455	5	and	and	CCONJ
fsr-3541	455	6	the	the	DET
fsr-3541	455	7	netherlands	netherlands	PROPN
fsr-3541	455	8	.	.	PUNCT
fsr-3541	456	1	journal	journal	PROPN
fsr-3541	456	2	of	of	ADP
fsr-3541	456	3	economic	economic	ADJ
fsr-3541	456	4	behavior	behavior	NOUN
fsr-3541	456	5	&	&	CCONJ
fsr-3541	456	6	organization	organization	PROPN
fsr-3541	456	7	,	,	PUNCT
fsr-3541	456	8	200	200	NUM
fsr-3541	456	9	,	,	PUNCT
fsr-3541	456	10	1010–1024	1010–1024	NUM
fsr-3541	456	11	.	.	PUNCT
fsr-3541	457	1	van	van	PROPN
fsr-3541	457	2	der	der	PROPN
fsr-3541	457	3	cruijsen	cruijsen	PROPN
fsr-3541	457	4	,	,	PUNCT
fsr-3541	457	5	c.	c.	PROPN
fsr-3541	457	6	,	,	PUNCT
fsr-3541	457	7	de	de	PROPN
fsr-3541	457	8	haan	haan	PROPN
fsr-3541	457	9	,	,	PUNCT
fsr-3541	457	10	j.	j.	PROPN
fsr-3541	457	11	,	,	PUNCT
fsr-3541	457	12	&	&	CCONJ
fsr-3541	457	13	roerink	roerink	PROPN
fsr-3541	457	14	,	,	PUNCT
fsr-3541	457	15	r.	r.	PROPN
fsr-3541	457	16	(	(	PUNCT
fsr-3541	457	17	2021	2021	NUM
fsr-3541	457	18	)	)	PUNCT
fsr-3541	457	19	.	.	PUNCT
fsr-3541	458	1	financial	financial	ADJ
fsr-3541	458	2	knowledge	knowledge	NOUN
fsr-3541	458	3	and	and	CCONJ
fsr-3541	458	4	trust	trust	NOUN
fsr-3541	458	5	in	in	ADP
fsr-3541	458	6	financial	financial	ADJ
fsr-3541	458	7	institutions	institution	NOUN
fsr-3541	458	8	.	.	PUNCT
fsr-3541	459	1	journal	journal	PROPN
fsr-3541	459	2	of	of	ADP
fsr-3541	459	3	consumer	consumer	NOUN
fsr-3541	459	4	affairs	affair	NOUN
fsr-3541	459	5	,	,	PUNCT
fsr-3541	459	6	55	55	NUM
fsr-3541	459	7	,	,	PUNCT
fsr-3541	459	8	680–714	680–714	NUM
fsr-3541	459	9	.	.	PUNCT
fsr-3541	460	1	van	van	PROPN
fsr-3541	460	2	esterik	esterik	NOUN
fsr-3541	460	3	-	-	PROPN
fsr-3541	460	4	plasmeijer	plasmeijer	NOUN
fsr-3541	460	5	,	,	PUNCT
fsr-3541	460	6	p.	p.	PROPN
fsr-3541	460	7	w.	w.	PROPN
fsr-3541	460	8	,	,	PUNCT
fsr-3541	460	9	&	&	CCONJ
fsr-3541	460	10	van	van	PROPN
fsr-3541	460	11	raaij	raaij	PROPN
fsr-3541	460	12	,	,	PUNCT
fsr-3541	460	13	w.	w.	PROPN
fsr-3541	460	14	f.	f.	PROPN
fsr-3541	460	15	(	(	PUNCT
fsr-3541	460	16	2017	2017	NUM
fsr-3541	460	17	)	)	PUNCT
fsr-3541	460	18	.	.	PUNCT
fsr-3541	461	1	banking	banking	NOUN
fsr-3541	461	2	system	system	NOUN
fsr-3541	461	3	trust	trust	PROPN
fsr-3541	461	4	,	,	PUNCT
fsr-3541	461	5	bank	bank	NOUN
fsr-3541	461	6	trust	trust	NOUN
fsr-3541	461	7	,	,	PUNCT
fsr-3541	461	8	and	and	CCONJ
fsr-3541	461	9	bank	bank	NOUN
fsr-3541	461	10	loyalty	loyalty	NOUN
fsr-3541	461	11	.	.	PUNCT
fsr-3541	462	1	international	international	ADJ
fsr-3541	462	2	journal	journal	PROPN
fsr-3541	462	3	of	of	ADP
fsr-3541	462	4	bank	bank	PROPN
fsr-3541	462	5	marketing	marketing	NOUN
fsr-3541	462	6	,	,	PUNCT
fsr-3541	462	7	35	35	NUM
fsr-3541	462	8	,	,	PUNCT
fsr-3541	462	9	97–111	97–111	NUM
fsr-3541	462	10	.	.	PUNCT
fsr-3541	463	1	zolait	zolait	PROPN
fsr-3541	463	2	,	,	PUNCT
fsr-3541	463	3	a.	a.	PROPN
fsr-3541	463	4	h.	h.	PROPN
fsr-3541	463	5	s.	s.	PROPN
fsr-3541	463	6	,	,	PUNCT
fsr-3541	463	7	&	&	CCONJ
fsr-3541	463	8	sulaiman	sulaiman	PROPN
fsr-3541	463	9	,	,	PUNCT
fsr-3541	463	10	a.	a.	NOUN
fsr-3541	463	11	(	(	PUNCT
fsr-3541	463	12	2008	2008	NUM
fsr-3541	463	13	)	)	PUNCT
fsr-3541	463	14	.	.	PUNCT
fsr-3541	464	1	incorporating	incorporate	VERB
fsr-3541	464	2	the	the	DET
fsr-3541	464	3	innovation	innovation	NOUN
fsr-3541	464	4	attributes	attribute	NOUN
fsr-3541	464	5	introduced	introduce	VERB
fsr-3541	464	6	by	by	ADP
fsr-3541	464	7	rogers	roger	NOUN
fsr-3541	464	8	’	'	PUNCT
fsr-3541	464	9	theory	theory	NOUN
fsr-3541	464	10	into	into	ADP
fsr-3541	464	11	theory	theory	NOUN
fsr-3541	464	12	of	of	ADP
fsr-3541	464	13	reasoned	reasoned	ADJ
fsr-3541	464	14	action	action	NOUN
fsr-3541	464	15	:	:	PUNCT
fsr-3541	464	16	an	an	DET
fsr-3541	464	17	examination	examination	NOUN
fsr-3541	464	18	of	of	ADP
fsr-3541	464	19	internet	internet	NOUN
fsr-3541	464	20	banking	banking	NOUN
fsr-3541	464	21	adoption	adoption	NOUN
fsr-3541	464	22	in	in	ADP
fsr-3541	464	23	yemen	yemen	PROPN
fsr-3541	464	24	.	.	PUNCT
fsr-3541	465	1	computer	computer	NOUN
fsr-3541	465	2	and	and	CCONJ
fsr-3541	465	3	information	information	NOUN
fsr-3541	465	4	science	science	NOUN
fsr-3541	465	5	,	,	PUNCT
fsr-3541	465	6	1	1	NUM
fsr-3541	465	7	,	,	PUNCT
fsr-3541	465	8	36–51	36–51	NUM
fsr-3541	465	9	.	.	PUNCT
fsr-3541	465	10	228	228	NUM
fsr-3541	465	11	i.	i.	PROPN
fsr-3541	465	12	chawla	chawla	PROPN
fsr-3541	465	13	et	et	PROPN
fsr-3541	465	14	al	al	PROPN
fsr-3541	465	15	.	.	PUNCT
fsr-3541	465	16	/	/	SYM
fsr-3541	465	17	financial	financial	ADJ
fsr-3541	465	18	services	service	NOUN
fsr-3541	465	19	review	review	VERB
fsr-3541	465	20	31	31	NUM
fsr-3541	465	21	(	(	PUNCT
fsr-3541	465	22	2023	2023	NUM
fsr-3541	465	23	)	)	PUNCT
fsr-3541	465	24	211–228	211–228	NUM