id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
fbem-2262	Lin, Chen	Effect of The Service Quality of Express Service Company on Thai E-commerce Customer Satisfaction in Thailand: A Case of Kerry Express	2022	6	.pdf	application/pdf	3931	192	43	To better study the effect of express service quality on the satisfaction of eCommerce customers, this paper chooses Kerry logistic company as an example to further analyze the effect of courier service quality on the satisfaction of Thai online shopping customers by studying the effect of service quality of Kerry company on the satisfaction of Thai online shopping customers. Thus, this research not only tests the relationship between express service quality and customer satisfaction of customers in Thailand but also gives suggestions to solve the conflict of express service quality.	cache/fbem-2262.pdf	txt/fbem-2262.txt