id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
fbem-30749	Long, Lingling	Sigma in the Service Industry	2025	4	.pdf	application/pdf	2952	166	43	By comparing the data of the observation group and the control group, it was found that the adoption of Lean Six Sigma management could significantly reduce the visiting time, waiting time, and medicine - collection time of outpatient patients, and at the same time, increase patient satisfaction. The conclusion pointed out that the outpatient service process based on Lean Six Sigma management achieved good improvement results, providing general hospitals with a set of outpatient service optimization processes that could be promoted and used for reference.	cache/fbem-30749.pdf	txt/fbem-30749.txt