id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
fbem-31070	Zeng, Xiangzhi; Perez, Candido	A Study on Customer Perceived Service Quality of E-Commerce Enterprises in China	2025	4	.pdf	application/pdf	2757	152	38	Slow Service Response Slow service response is reflected in the untimely response of customer service. Lack of Professionalism in Service Lack of professionalism in service is reflected in the lack of product knowledge of customer service.	cache/fbem-31070.pdf	txt/fbem-31070.txt