id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
fbem-6870	Kang, Mai	Comprehensive Return Policy, A Development Direction for Return Services	2023	3	.pdf	application/pdf	2096	80	46	[5] Abdulla H, Ketzenberg M, Abbey J D. Taking stock of consumer returns: A review and classification of the literature[J]. Perceived transaction costs mediate the relationship between return shipping policies and consumer purchase intentions.	cache/fbem-6870.pdf	txt/fbem-6870.txt