id	sid	tid	token	lemma	pos
fbem-28259	1	1	frontiers	frontier	NOUN
fbem-28259	1	2	in	in	ADP
fbem-28259	1	3	business	business	NOUN
fbem-28259	1	4	,	,	PUNCT
fbem-28259	1	5	economics	economic	NOUN
fbem-28259	1	6	and	and	CCONJ
fbem-28259	1	7	management	management	NOUN
fbem-28259	1	8	issn	issn	PROPN
fbem-28259	1	9	:	:	PUNCT
fbem-28259	1	10	2766	2766	NUM
fbem-28259	1	11	-	-	PUNCT
fbem-28259	1	12	824x	824x	NUM
fbem-28259	1	13	|	|	ADJ
fbem-28259	1	14	vol	vol	NOUN
fbem-28259	1	15	.	.	PROPN
fbem-28259	1	16	17	17	NUM
fbem-28259	1	17	,	,	PUNCT
fbem-28259	1	18	no	no	INTJ
fbem-28259	1	19	.	.	NOUN
fbem-28259	1	20	3	3	NUM
fbem-28259	1	21	,	,	PUNCT
fbem-28259	1	22	2024	2024	NUM
fbem-28259	1	23	158	158	NUM
fbem-28259	1	24	the	the	DET
fbem-28259	1	25	impact	impact	NOUN
fbem-28259	1	26	of	of	ADP
fbem-28259	1	27	cultural	cultural	ADJ
fbem-28259	1	28	integration	integration	NOUN
fbem-28259	1	29	in	in	ADP
fbem-28259	1	30	hotels	hotel	NOUN
fbem-28259	1	31	on	on	ADP
fbem-28259	1	32	consumer	consumer	NOUN
fbem-28259	1	33	satisfaction	satisfaction	NOUN
fbem-28259	1	34	wenwen	wenwen	VERB
fbem-28259	1	35	yang	yang	PROPN
fbem-28259	1	36	*	*	PROPN
fbem-28259	1	37	school	school	NOUN
fbem-28259	1	38	of	of	ADP
fbem-28259	1	39	national	national	ADJ
fbem-28259	1	40	parks	park	NOUN
fbem-28259	1	41	and	and	CCONJ
fbem-28259	1	42	tourism	tourism	NOUN
fbem-28259	1	43	,	,	PUNCT
fbem-28259	1	44	central	central	ADJ
fbem-28259	1	45	south	south	PROPN
fbem-28259	1	46	university	university	PROPN
fbem-28259	1	47	of	of	ADP
fbem-28259	1	48	forestry	forestry	NOUN
fbem-28259	1	49	and	and	CCONJ
fbem-28259	1	50	technology	technology	NOUN
fbem-28259	1	51	university	university	PROPN
fbem-28259	1	52	,	,	PUNCT
fbem-28259	1	53	changsha	changsha	PROPN
fbem-28259	1	54	,	,	PUNCT
fbem-28259	1	55	china	china	PROPN
fbem-28259	1	56	*	*	PUNCT
fbem-28259	1	57	corresponding	correspond	VERB
fbem-28259	1	58	author	author	NOUN
fbem-28259	1	59	:	:	PUNCT
fbem-28259	1	60	wenwen	wenwen	PROPN
fbem-28259	1	61	yang	yang	PROPN
fbem-28259	1	62	(	(	PUNCT
fbem-28259	1	63	email	email	NOUN
fbem-28259	1	64	:	:	PUNCT
fbem-28259	1	65	yangwenwen20010316@163.com	yangwenwen20010316@163.com	X
fbem-28259	1	66	)	)	PUNCT
fbem-28259	1	67	abstract	abstract	NOUN
fbem-28259	1	68	:	:	PUNCT
fbem-28259	1	69	nowadays	nowadays	ADV
fbem-28259	1	70	,	,	PUNCT
fbem-28259	1	71	with	with	ADP
fbem-28259	1	72	the	the	DET
fbem-28259	1	73	rapid	rapid	ADJ
fbem-28259	1	74	development	development	NOUN
fbem-28259	1	75	of	of	ADP
fbem-28259	1	76	tourism	tourism	NOUN
fbem-28259	1	77	e	e	PROPN
fbem-28259	1	78	-	-	PROPN
fbem-28259	1	79	commerce	commerce	NOUN
fbem-28259	1	80	platforms	platform	NOUN
fbem-28259	1	81	,	,	PUNCT
fbem-28259	1	82	hotel	hotel	NOUN
fbem-28259	1	83	online	online	ADJ
fbem-28259	1	84	booking	booking	NOUN
fbem-28259	1	85	business	business	NOUN
fbem-28259	1	86	is	be	AUX
fbem-28259	1	87	booming	booming	ADJ
fbem-28259	1	88	day	day	NOUN
fbem-28259	1	89	by	by	ADP
fbem-28259	1	90	day	day	NOUN
fbem-28259	1	91	.	.	PUNCT
fbem-28259	2	1	consumers	consumer	NOUN
fbem-28259	2	2	'	'	PART
fbem-28259	2	3	purchase	purchase	NOUN
fbem-28259	2	4	intention	intention	NOUN
fbem-28259	2	5	is	be	AUX
fbem-28259	2	6	more	more	ADV
fbem-28259	2	7	and	and	CCONJ
fbem-28259	2	8	more	more	ADV
fbem-28259	2	9	susceptible	susceptible	ADJ
fbem-28259	2	10	to	to	ADP
fbem-28259	2	11	the	the	DET
fbem-28259	2	12	influence	influence	NOUN
fbem-28259	2	13	of	of	ADP
fbem-28259	2	14	customer	customer	NOUN
fbem-28259	2	15	experience	experience	NOUN
fbem-28259	2	16	evaluation	evaluation	NOUN
fbem-28259	2	17	.	.	PUNCT
fbem-28259	3	1	at	at	ADP
fbem-28259	3	2	the	the	DET
fbem-28259	3	3	same	same	ADJ
fbem-28259	3	4	time	time	NOUN
fbem-28259	3	5	,	,	PUNCT
fbem-28259	3	6	the	the	DET
fbem-28259	3	7	upgrading	upgrading	NOUN
fbem-28259	3	8	of	of	ADP
fbem-28259	3	9	consumer	consumer	NOUN
fbem-28259	3	10	spiritual	spiritual	ADJ
fbem-28259	3	11	demand	demand	NOUN
fbem-28259	3	12	and	and	CCONJ
fbem-28259	3	13	the	the	DET
fbem-28259	3	14	needs	need	NOUN
fbem-28259	3	15	of	of	ADP
fbem-28259	3	16	tourism	tourism	NOUN
fbem-28259	3	17	culture	culture	NOUN
fbem-28259	3	18	and	and	CCONJ
fbem-28259	3	19	hotel	hotel	NOUN
fbem-28259	3	20	culture	culture	NOUN
fbem-28259	3	21	make	make	VERB
fbem-28259	3	22	high	high	ADJ
fbem-28259	3	23	-	-	PUNCT
fbem-28259	3	24	star	star	NOUN
fbem-28259	3	25	hotels	hotel	NOUN
fbem-28259	3	26	to	to	PART
fbem-28259	3	27	speed	speed	VERB
fbem-28259	3	28	up	up	ADP
fbem-28259	3	29	the	the	DET
fbem-28259	3	30	pace	pace	NOUN
fbem-28259	3	31	of	of	ADP
fbem-28259	3	32	transformation	transformation	NOUN
fbem-28259	3	33	and	and	CCONJ
fbem-28259	3	34	upgrading	upgrading	NOUN
fbem-28259	3	35	.	.	PUNCT
fbem-28259	4	1	based	base	VERB
fbem-28259	4	2	on	on	ADP
fbem-28259	4	3	this	this	DET
fbem-28259	4	4	development	development	NOUN
fbem-28259	4	5	trend	trend	NOUN
fbem-28259	4	6	,	,	PUNCT
fbem-28259	4	7	this	this	DET
fbem-28259	4	8	paper	paper	NOUN
fbem-28259	4	9	grabs	grab	VERB
fbem-28259	4	10	the	the	DET
fbem-28259	4	11	online	online	ADJ
fbem-28259	4	12	reviews	review	NOUN
fbem-28259	4	13	of	of	ADP
fbem-28259	4	14	tripadvisor	tripadvisor	NOUN
fbem-28259	4	15	,	,	PUNCT
fbem-28259	4	16	the	the	DET
fbem-28259	4	17	world	world	NOUN
fbem-28259	4	18	's	's	PART
fbem-28259	4	19	leading	lead	VERB
fbem-28259	4	20	travel	travel	NOUN
fbem-28259	4	21	evaluation	evaluation	NOUN
fbem-28259	4	22	platform	platform	NOUN
fbem-28259	4	23	,	,	PUNCT
fbem-28259	4	24	and	and	CCONJ
fbem-28259	4	25	takes	take	VERB
fbem-28259	4	26	"	"	PUNCT
fbem-28259	4	27	suzhou	suzhou	PROPN
fbem-28259	4	28	tonilo	tonilo	ADJ
fbem-28259	4	29	lamborghini	lamborghini	NOUN
fbem-28259	4	30	book	book	NOUN
fbem-28259	4	31	hotel	hotel	NOUN
fbem-28259	4	32	"	"	PUNCT
fbem-28259	4	33	as	as	ADP
fbem-28259	4	34	an	an	DET
fbem-28259	4	35	example	example	NOUN
fbem-28259	4	36	to	to	PART
fbem-28259	4	37	deeply	deeply	ADV
fbem-28259	4	38	study	study	VERB
fbem-28259	4	39	the	the	DET
fbem-28259	4	40	impact	impact	NOUN
fbem-28259	4	41	of	of	ADP
fbem-28259	4	42	culture	culture	NOUN
fbem-28259	4	43	integration	integration	NOUN
fbem-28259	4	44	into	into	ADP
fbem-28259	4	45	hotels	hotel	NOUN
fbem-28259	4	46	on	on	ADP
fbem-28259	4	47	consumer	consumer	NOUN
fbem-28259	4	48	satisfaction	satisfaction	NOUN
fbem-28259	4	49	.	.	PUNCT
fbem-28259	5	1	through	through	ADP
fbem-28259	5	2	the	the	DET
fbem-28259	5	3	research	research	NOUN
fbem-28259	5	4	of	of	ADP
fbem-28259	5	5	online	online	ADJ
fbem-28259	5	6	text	text	NOUN
fbem-28259	5	7	content	content	NOUN
fbem-28259	5	8	,	,	PUNCT
fbem-28259	5	9	the	the	DET
fbem-28259	5	10	multivariate	multivariate	NOUN
fbem-28259	5	11	statistical	statistical	ADJ
fbem-28259	5	12	regression	regression	NOUN
fbem-28259	5	13	model	model	NOUN
fbem-28259	5	14	is	be	AUX
fbem-28259	5	15	used	use	VERB
fbem-28259	5	16	to	to	PART
fbem-28259	5	17	analyze	analyze	VERB
fbem-28259	5	18	the	the	DET
fbem-28259	5	19	main	main	ADJ
fbem-28259	5	20	factors	factor	NOUN
fbem-28259	5	21	affecting	affect	VERB
fbem-28259	5	22	the	the	DET
fbem-28259	5	23	customer	customer	NOUN
fbem-28259	5	24	satisfaction	satisfaction	NOUN
fbem-28259	5	25	.	.	PUNCT
fbem-28259	6	1	the	the	DET
fbem-28259	6	2	results	result	NOUN
fbem-28259	6	3	show	show	VERB
fbem-28259	6	4	that	that	SCONJ
fbem-28259	6	5	there	there	PRON
fbem-28259	6	6	are	be	VERB
fbem-28259	6	7	2	2	NUM
fbem-28259	6	8	types	type	NOUN
fbem-28259	6	9	of	of	ADP
fbem-28259	6	10	experience	experience	NOUN
fbem-28259	6	11	and	and	CCONJ
fbem-28259	6	12	4	4	NUM
fbem-28259	6	13	kinds	kind	NOUN
fbem-28259	6	14	of	of	ADP
fbem-28259	6	15	influencing	influence	VERB
fbem-28259	6	16	factors	factor	NOUN
fbem-28259	6	17	related	relate	VERB
fbem-28259	6	18	to	to	ADP
fbem-28259	6	19	the	the	DET
fbem-28259	6	20	research	research	NOUN
fbem-28259	6	21	content	content	NOUN
fbem-28259	6	22	of	of	ADP
fbem-28259	6	23	this	this	DET
fbem-28259	6	24	paper	paper	NOUN
fbem-28259	6	25	.	.	PUNCT
fbem-28259	7	1	a	a	DET
fbem-28259	7	2	mong	mong	NOUN
fbem-28259	7	3	them	they	PRON
fbem-28259	7	4	,	,	PUNCT
fbem-28259	7	5	room	room	NOUN
fbem-28259	7	6	comfort	comfort	NOUN
fbem-28259	7	7	,	,	PUNCT
fbem-28259	7	8	service	service	NOUN
fbem-28259	7	9	quality	quality	NOUN
fbem-28259	7	10	and	and	CCONJ
fbem-28259	7	11	additional	additional	ADJ
fbem-28259	7	12	environment	environment	NOUN
fbem-28259	7	13	have	have	VERB
fbem-28259	7	14	a	a	DET
fbem-28259	7	15	significant	significant	ADJ
fbem-28259	7	16	positive	positive	ADJ
fbem-28259	7	17	impact	impact	NOUN
fbem-28259	7	18	on	on	ADP
fbem-28259	7	19	star	star	NOUN
fbem-28259	7	20	rating	rating	NOUN
fbem-28259	7	21	,	,	PUNCT
fbem-28259	7	22	but	but	CCONJ
fbem-28259	7	23	room	room	NOUN
fbem-28259	7	24	environment	environment	NOUN
fbem-28259	7	25	does	do	AUX
fbem-28259	7	26	not	not	PART
fbem-28259	7	27	have	have	VERB
fbem-28259	7	28	an	an	DET
fbem-28259	7	29	impact	impact	NOUN
fbem-28259	7	30	on	on	ADP
fbem-28259	7	31	star	star	NOUN
fbem-28259	7	32	rating	rating	NOUN
fbem-28259	7	33	.	.	PUNCT
fbem-28259	8	1	keywords	keyword	NOUN
fbem-28259	8	2	:	:	PUNCT
fbem-28259	8	3	culture	culture	NOUN
fbem-28259	8	4	,	,	PUNCT
fbem-28259	8	5	consumer	consumer	NOUN
fbem-28259	8	6	,	,	PUNCT
fbem-28259	8	7	satisfaction	satisfaction	NOUN
fbem-28259	8	8	.	.	PUNCT
fbem-28259	9	1	1	1	X
fbem-28259	9	2	.	.	X
fbem-28259	9	3	introduction	introduction	NOUN
fbem-28259	9	4	with	with	ADP
fbem-28259	9	5	the	the	DET
fbem-28259	9	6	upgrading	upgrading	NOUN
fbem-28259	9	7	of	of	ADP
fbem-28259	9	8	consumers	consumer	NOUN
fbem-28259	9	9	'	'	PART
fbem-28259	9	10	"	"	PUNCT
fbem-28259	9	11	cultural	cultural	ADJ
fbem-28259	9	12	consumption	consumption	NOUN
fbem-28259	9	13	"	"	PUNCT
fbem-28259	9	14	and	and	CCONJ
fbem-28259	9	15	the	the	DET
fbem-28259	9	16	needs	need	NOUN
fbem-28259	9	17	of	of	ADP
fbem-28259	9	18	hotel	hotel	NOUN
fbem-28259	9	19	market	market	NOUN
fbem-28259	9	20	transformation	transformation	NOUN
fbem-28259	9	21	,	,	PUNCT
fbem-28259	9	22	cultural	cultural	ADJ
fbem-28259	9	23	integration	integration	NOUN
fbem-28259	9	24	into	into	ADP
fbem-28259	9	25	hotels	hotel	NOUN
fbem-28259	9	26	has	have	AUX
fbem-28259	9	27	become	become	VERB
fbem-28259	9	28	an	an	DET
fbem-28259	9	29	important	important	ADJ
fbem-28259	9	30	selling	selling	NOUN
fbem-28259	9	31	point	point	NOUN
fbem-28259	9	32	of	of	ADP
fbem-28259	9	33	the	the	DET
fbem-28259	9	34	hotel	hotel	NOUN
fbem-28259	9	35	industry	industry	NOUN
fbem-28259	9	36	.	.	PUNCT
fbem-28259	10	1	suzhou	suzhou	PROPN
fbem-28259	10	2	,	,	PUNCT
fbem-28259	10	3	located	locate	VERB
fbem-28259	10	4	in	in	ADP
fbem-28259	10	5	the	the	DET
fbem-28259	10	6	south	south	NOUN
fbem-28259	10	7	of	of	ADP
fbem-28259	10	8	the	the	DET
fbem-28259	10	9	yangtze	yangtze	PROPN
fbem-28259	10	10	river	river	PROPN
fbem-28259	10	11	,	,	PUNCT
fbem-28259	10	12	is	be	AUX
fbem-28259	10	13	the	the	DET
fbem-28259	10	14	origin	origin	NOUN
fbem-28259	10	15	of	of	ADP
fbem-28259	10	16	wu	wu	PROPN
fbem-28259	10	17	culture	culture	NOUN
fbem-28259	10	18	.	.	PUNCT
fbem-28259	11	1	it	it	PRON
fbem-28259	11	2	has	have	VERB
fbem-28259	11	3	a	a	DET
fbem-28259	11	4	history	history	NOUN
fbem-28259	11	5	of	of	ADP
fbem-28259	11	6	more	more	ADJ
fbem-28259	11	7	than	than	ADP
fbem-28259	11	8	2,500	2,500	NUM
fbem-28259	11	9	years	year	NOUN
fbem-28259	11	10	and	and	CCONJ
fbem-28259	11	11	profound	profound	ADJ
fbem-28259	11	12	cultural	cultural	ADJ
fbem-28259	11	13	deposits	deposit	NOUN
fbem-28259	11	14	.	.	PUNCT
fbem-28259	12	1	as	as	ADP
fbem-28259	12	2	a	a	DET
fbem-28259	12	3	world	world	NOUN
fbem-28259	12	4	cultural	cultural	ADJ
fbem-28259	12	5	heritage	heritage	NOUN
fbem-28259	12	6	,	,	PUNCT
fbem-28259	12	7	suzhou	suzhou	PROPN
fbem-28259	12	8	gardens	gardens	PROPN
fbem-28259	12	9	are	be	AUX
fbem-28259	12	10	famous	famous	ADJ
fbem-28259	12	11	at	at	ADP
fbem-28259	12	12	home	home	NOUN
fbem-28259	12	13	and	and	CCONJ
fbem-28259	12	14	abroad	abroad	ADV
fbem-28259	12	15	as	as	ADP
fbem-28259	12	16	cultural	cultural	ADJ
fbem-28259	12	17	carriers	carrier	NOUN
fbem-28259	12	18	,	,	PUNCT
fbem-28259	12	19	receiving	receive	VERB
fbem-28259	12	20	539,000	539,000	NUM
fbem-28259	12	21	annual	annual	ADJ
fbem-28259	12	22	visitors	visitor	NOUN
fbem-28259	12	23	in	in	ADP
fbem-28259	12	24	2023	2023	NUM
fbem-28259	12	25	.	.	PUNCT
fbem-28259	13	1	since	since	SCONJ
fbem-28259	13	2	january	january	PROPN
fbem-28259	13	3	2021	2021	NUM
fbem-28259	13	4	,	,	PUNCT
fbem-28259	13	5	suzhou	suzhou	PROPN
fbem-28259	13	6	cultural	cultural	PROPN
fbem-28259	13	7	industry	industry	NOUN
fbem-28259	13	8	high	high	ADJ
fbem-28259	13	9	-	-	PUNCT
fbem-28259	13	10	quality	quality	NOUN
fbem-28259	13	11	development	development	NOUN
fbem-28259	13	12	conference	conference	NOUN
fbem-28259	13	13	issued	issue	VERB
fbem-28259	13	14	the	the	DET
fbem-28259	13	15	"	"	PUNCT
fbem-28259	13	16	jiangnan	jiangnan	ADJ
fbem-28259	13	17	culture	culture	NOUN
fbem-28259	13	18	"	"	PUNCT
fbem-28259	13	19	brand	brand	NOUN
fbem-28259	13	20	building	build	VERB
fbem-28259	13	21	three	three	NUM
fbem-28259	13	22	-	-	PUNCT
fbem-28259	13	23	year	year	NOUN
fbem-28259	13	24	action	action	NOUN
fbem-28259	13	25	plan	plan	NOUN
fbem-28259	13	26	"	"	PUNCT
fbem-28259	13	27	,	,	PUNCT
fbem-28259	13	28	proposed	propose	VERB
fbem-28259	13	29	to	to	PART
fbem-28259	13	30	vigorously	vigorously	ADV
fbem-28259	13	31	implement	implement	VERB
fbem-28259	13	32	the	the	DET
fbem-28259	13	33	"	"	PUNCT
fbem-28259	13	34	jiangnan	jiangnan	ADJ
fbem-28259	13	35	culture	culture	NOUN
fbem-28259	13	36	"	"	PUNCT
fbem-28259	13	37	brand	brand	NOUN
fbem-28259	13	38	building	building	NOUN
fbem-28259	13	39	ten	ten	NUM
fbem-28259	13	40	projects	project	NOUN
fbem-28259	13	41	,	,	PUNCT
fbem-28259	13	42	this	this	DET
fbem-28259	13	43	policy	policy	NOUN
fbem-28259	13	44	caters	cater	NOUN
fbem-28259	13	45	to	to	ADP
fbem-28259	13	46	the	the	DET
fbem-28259	13	47	cultural	cultural	ADJ
fbem-28259	13	48	needs	need	NOUN
fbem-28259	13	49	of	of	ADP
fbem-28259	13	50	consumers	consumer	NOUN
fbem-28259	13	51	in	in	ADP
fbem-28259	13	52	the	the	DET
fbem-28259	13	53	experience	experience	NOUN
fbem-28259	13	54	era	era	NOUN
fbem-28259	13	55	,	,	PUNCT
fbem-28259	13	56	but	but	CCONJ
fbem-28259	13	57	also	also	ADV
fbem-28259	13	58	provides	provide	VERB
fbem-28259	13	59	the	the	DET
fbem-28259	13	60	direction	direction	NOUN
fbem-28259	13	61	for	for	ADP
fbem-28259	13	62	the	the	DET
fbem-28259	13	63	cultural	cultural	ADJ
fbem-28259	13	64	and	and	CCONJ
fbem-28259	13	65	tourism	tourism	NOUN
fbem-28259	13	66	integration	integration	NOUN
fbem-28259	13	67	development	development	NOUN
fbem-28259	13	68	of	of	ADP
fbem-28259	13	69	the	the	DET
fbem-28259	13	70	hotel	hotel	NOUN
fbem-28259	13	71	industry	industry	NOUN
fbem-28259	13	72	.	.	PUNCT
fbem-28259	14	1	therefore	therefore	ADV
fbem-28259	14	2	,	,	PUNCT
fbem-28259	14	3	in	in	ADP
fbem-28259	14	4	accordance	accordance	NOUN
fbem-28259	14	5	with	with	ADP
fbem-28259	14	6	the	the	DET
fbem-28259	14	7	needs	need	NOUN
fbem-28259	14	8	of	of	ADP
fbem-28259	14	9	social	social	ADJ
fbem-28259	14	10	development	development	NOUN
fbem-28259	14	11	,	,	PUNCT
fbem-28259	14	12	this	this	DET
fbem-28259	14	13	paper	paper	NOUN
fbem-28259	14	14	takes	take	VERB
fbem-28259	14	15	"	"	PUNCT
fbem-28259	14	16	suzhou	suzhou	PROPN
fbem-28259	14	17	tonilo	tonilo	ADJ
fbem-28259	14	18	lamborghini	lamborghini	NOUN
fbem-28259	14	19	book	book	NOUN
fbem-28259	14	20	hotel	hotel	NOUN
fbem-28259	14	21	"	"	PUNCT
fbem-28259	14	22	as	as	ADP
fbem-28259	14	23	an	an	DET
fbem-28259	14	24	example	example	NOUN
fbem-28259	14	25	to	to	PART
fbem-28259	14	26	deeply	deeply	ADV
fbem-28259	14	27	study	study	VERB
fbem-28259	14	28	the	the	DET
fbem-28259	14	29	impact	impact	NOUN
fbem-28259	14	30	of	of	ADP
fbem-28259	14	31	cultural	cultural	ADJ
fbem-28259	14	32	integration	integration	NOUN
fbem-28259	14	33	on	on	ADP
fbem-28259	14	34	consumer	consumer	NOUN
fbem-28259	14	35	satisfaction	satisfaction	NOUN
fbem-28259	14	36	,	,	PUNCT
fbem-28259	14	37	and	and	CCONJ
fbem-28259	14	38	according	accord	VERB
fbem-28259	14	39	to	to	ADP
fbem-28259	14	40	the	the	DET
fbem-28259	14	41	research	research	NOUN
fbem-28259	14	42	results	result	NOUN
fbem-28259	14	43	,	,	PUNCT
fbem-28259	14	44	suggestions	suggestion	NOUN
fbem-28259	14	45	are	be	AUX
fbem-28259	14	46	made	make	VERB
fbem-28259	14	47	for	for	ADP
fbem-28259	14	48	the	the	DET
fbem-28259	14	49	development	development	NOUN
fbem-28259	14	50	of	of	ADP
fbem-28259	14	51	suzhou	suzhou	PROPN
fbem-28259	14	52	"	"	PUNCT
fbem-28259	14	53	cultural	cultural	ADJ
fbem-28259	14	54	integration	integration	NOUN
fbem-28259	14	55	"	"	PUNCT
fbem-28259	14	56	hotels	hotel	NOUN
fbem-28259	14	57	.	.	PUNCT
fbem-28259	15	1	2	2	X
fbem-28259	15	2	.	.	X
fbem-28259	15	3	research	research	NOUN
fbem-28259	15	4	overview	overview	VERB
fbem-28259	15	5	the	the	DET
fbem-28259	15	6	early	early	ADJ
fbem-28259	15	7	domestic	domestic	ADJ
fbem-28259	15	8	research	research	NOUN
fbem-28259	15	9	was	be	AUX
fbem-28259	15	10	mainly	mainly	ADV
fbem-28259	15	11	carried	carry	VERB
fbem-28259	15	12	out	out	ADP
fbem-28259	15	13	for	for	ADP
fbem-28259	15	14	consumer	consumer	NOUN
fbem-28259	15	15	satisfaction	satisfaction	NOUN
fbem-28259	15	16	,	,	PUNCT
fbem-28259	15	17	and	and	CCONJ
fbem-28259	15	18	its	its	PRON
fbem-28259	15	19	theory	theory	NOUN
fbem-28259	15	20	and	and	CCONJ
fbem-28259	15	21	practice	practice	NOUN
fbem-28259	15	22	were	be	AUX
fbem-28259	15	23	developed	develop	VERB
fbem-28259	15	24	in	in	ADP
fbem-28259	15	25	the	the	DET
fbem-28259	15	26	1990s	1990s	NUM
fbem-28259	15	27	.	.	PUNCT
fbem-28259	16	1	therefore	therefore	ADV
fbem-28259	16	2	,	,	PUNCT
fbem-28259	16	3	the	the	DET
fbem-28259	16	4	research	research	NOUN
fbem-28259	16	5	on	on	ADP
fbem-28259	16	6	hotel	hotel	NOUN
fbem-28259	16	7	satisfaction	satisfaction	NOUN
fbem-28259	16	8	is	be	AUX
fbem-28259	16	9	still	still	ADV
fbem-28259	16	10	in	in	ADP
fbem-28259	16	11	its	its	PRON
fbem-28259	16	12	infancy	infancy	NOUN
fbem-28259	16	13	.	.	PUNCT
fbem-28259	17	1	in	in	ADP
fbem-28259	17	2	recent	recent	ADJ
fbem-28259	17	3	years	year	NOUN
fbem-28259	17	4	,	,	PUNCT
fbem-28259	17	5	the	the	DET
fbem-28259	17	6	research	research	NOUN
fbem-28259	17	7	mainly	mainly	ADV
fbem-28259	17	8	focuses	focus	VERB
fbem-28259	17	9	on	on	ADP
fbem-28259	17	10	hotel	hotel	NOUN
fbem-28259	17	11	service	service	NOUN
fbem-28259	17	12	quality	quality	NOUN
fbem-28259	17	13	,	,	PUNCT
fbem-28259	17	14	hotel	hotel	NOUN
fbem-28259	17	15	marketing	marketing	NOUN
fbem-28259	17	16	strategy	strategy	NOUN
fbem-28259	17	17	and	and	CCONJ
fbem-28259	17	18	so	so	ADV
fbem-28259	17	19	on	on	ADV
fbem-28259	17	20	.	.	PUNCT
fbem-28259	18	1	bai	bai	PROPN
fbem-28259	18	2	xiang	xiang	PROPN
fbem-28259	18	3	et	et	PROPN
fbem-28259	18	4	al	al	PROPN
fbem-28259	19	1	[	[	X
fbem-28259	19	2	2	2	NUM
fbem-28259	19	3	]	]	PUNCT
fbem-28259	19	4	conducted	conduct	VERB
fbem-28259	19	5	a	a	DET
fbem-28259	19	6	study	study	NOUN
fbem-28259	19	7	on	on	ADP
fbem-28259	19	8	the	the	DET
fbem-28259	19	9	impact	impact	NOUN
fbem-28259	19	10	of	of	ADP
fbem-28259	19	11	hotel	hotel	NOUN
fbem-28259	19	12	service	service	NOUN
fbem-28259	19	13	errors	error	NOUN
fbem-28259	19	14	and	and	CCONJ
fbem-28259	19	15	service	service	NOUN
fbem-28259	19	16	recovery	recovery	NOUN
fbem-28259	19	17	on	on	ADP
fbem-28259	19	18	tourists	tourist	NOUN
fbem-28259	19	19	'	'	PART
fbem-28259	19	20	satisfaction	satisfaction	NOUN
fbem-28259	19	21	,	,	PUNCT
fbem-28259	19	22	and	and	CCONJ
fbem-28259	19	23	found	find	VERB
fbem-28259	19	24	that	that	SCONJ
fbem-28259	19	25	attention	attention	NOUN
fbem-28259	19	26	should	should	AUX
fbem-28259	19	27	be	be	AUX
fbem-28259	19	28	paid	pay	VERB
fbem-28259	19	29	to	to	ADP
fbem-28259	19	30	tourists	tourist	NOUN
fbem-28259	19	31	'	'	PART
fbem-28259	19	32	psychological	psychological	ADJ
fbem-28259	19	33	needs	need	NOUN
fbem-28259	19	34	.	.	PUNCT
fbem-28259	20	1	hu	hu	PROPN
fbem-28259	20	2	zuxiu	zuxiu	PROPN
fbem-28259	21	1	[	[	X
fbem-28259	21	2	3	3	X
fbem-28259	21	3	]	]	PUNCT
fbem-28259	21	4	conducted	conduct	VERB
fbem-28259	21	5	a	a	DET
fbem-28259	21	6	study	study	NOUN
fbem-28259	21	7	on	on	ADP
fbem-28259	21	8	improving	improve	VERB
fbem-28259	21	9	the	the	DET
fbem-28259	21	10	service	service	NOUN
fbem-28259	21	11	quality	quality	NOUN
fbem-28259	21	12	of	of	ADP
fbem-28259	21	13	lt	lt	DET
fbem-28259	21	14	hot	hot	ADJ
fbem-28259	21	15	spring	spring	NOUN
fbem-28259	21	16	resort	resort	NOUN
fbem-28259	21	17	from	from	ADP
fbem-28259	21	18	the	the	DET
fbem-28259	21	19	perspective	perspective	NOUN
fbem-28259	21	20	of	of	ADP
fbem-28259	21	21	consumer	consumer	NOUN
fbem-28259	21	22	satisfaction	satisfaction	NOUN
fbem-28259	21	23	,	,	PUNCT
fbem-28259	21	24	and	and	CCONJ
fbem-28259	21	25	confirmed	confirm	VERB
fbem-28259	21	26	once	once	ADV
fbem-28259	21	27	again	again	ADV
fbem-28259	21	28	that	that	SCONJ
fbem-28259	21	29	the	the	DET
fbem-28259	21	30	overall	overall	ADJ
fbem-28259	21	31	perception	perception	NOUN
fbem-28259	21	32	of	of	ADP
fbem-28259	21	33	service	service	NOUN
fbem-28259	21	34	quality	quality	NOUN
fbem-28259	21	35	and	and	CCONJ
fbem-28259	21	36	all	all	DET
fbem-28259	21	37	dimensions	dimension	NOUN
fbem-28259	21	38	have	have	VERB
fbem-28259	21	39	a	a	DET
fbem-28259	21	40	significant	significant	ADJ
fbem-28259	21	41	positive	positive	ADJ
fbem-28259	21	42	impact	impact	NOUN
fbem-28259	21	43	on	on	ADP
fbem-28259	21	44	consumer	consumer	NOUN
fbem-28259	21	45	satisfaction	satisfaction	NOUN
fbem-28259	21	46	.	.	PUNCT
fbem-28259	22	1	however	however	ADV
fbem-28259	22	2	,	,	PUNCT
fbem-28259	22	3	domestic	domestic	ADJ
fbem-28259	22	4	research	research	NOUN
fbem-28259	22	5	on	on	ADP
fbem-28259	22	6	hotel	hotel	NOUN
fbem-28259	22	7	satisfaction	satisfaction	NOUN
fbem-28259	22	8	still	still	ADV
fbem-28259	22	9	stays	stay	VERB
fbem-28259	22	10	at	at	ADP
fbem-28259	22	11	the	the	DET
fbem-28259	22	12	level	level	NOUN
fbem-28259	22	13	of	of	ADP
fbem-28259	22	14	hotel	hotel	NOUN
fbem-28259	22	15	service	service	NOUN
fbem-28259	22	16	quality	quality	NOUN
fbem-28259	22	17	,	,	PUNCT
fbem-28259	22	18	and	and	CCONJ
fbem-28259	22	19	there	there	PRON
fbem-28259	22	20	is	be	VERB
fbem-28259	22	21	no	no	DET
fbem-28259	22	22	research	research	NOUN
fbem-28259	22	23	on	on	ADP
fbem-28259	22	24	the	the	DET
fbem-28259	22	25	impact	impact	NOUN
fbem-28259	22	26	of	of	ADP
fbem-28259	22	27	culture	culture	NOUN
fbem-28259	22	28	integration	integration	NOUN
fbem-28259	22	29	on	on	ADP
fbem-28259	22	30	consumer	consumer	NOUN
fbem-28259	22	31	satisfaction	satisfaction	NOUN
fbem-28259	22	32	.	.	PUNCT
fbem-28259	23	1	foreign	foreign	ADJ
fbem-28259	23	2	research	research	NOUN
fbem-28259	23	3	on	on	ADP
fbem-28259	23	4	consumer	consumer	NOUN
fbem-28259	23	5	satisfaction	satisfaction	NOUN
fbem-28259	23	6	began	begin	VERB
fbem-28259	23	7	in	in	ADP
fbem-28259	23	8	the	the	DET
fbem-28259	23	9	early	early	ADJ
fbem-28259	23	10	1960s	1960	NOUN
fbem-28259	23	11	,	,	PUNCT
fbem-28259	23	12	and	and	CCONJ
fbem-28259	23	13	after	after	ADP
fbem-28259	23	14	decades	decade	NOUN
fbem-28259	23	15	of	of	ADP
fbem-28259	23	16	research	research	NOUN
fbem-28259	23	17	accumulation	accumulation	NOUN
fbem-28259	23	18	,	,	PUNCT
fbem-28259	23	19	certain	certain	ADJ
fbem-28259	23	20	results	result	NOUN
fbem-28259	23	21	have	have	AUX
fbem-28259	23	22	been	be	AUX
fbem-28259	23	23	achieved	achieve	VERB
fbem-28259	23	24	.	.	PUNCT
fbem-28259	24	1	the	the	DET
fbem-28259	24	2	research	research	NOUN
fbem-28259	24	3	mainly	mainly	ADV
fbem-28259	24	4	focuses	focus	VERB
fbem-28259	24	5	on	on	ADP
fbem-28259	24	6	the	the	DET
fbem-28259	24	7	connotation	connotation	NOUN
fbem-28259	24	8	of	of	ADP
fbem-28259	24	9	tourists	tourist	NOUN
fbem-28259	24	10	'	'	PART
fbem-28259	24	11	satisfaction	satisfaction	NOUN
fbem-28259	24	12	,	,	PUNCT
fbem-28259	24	13	influencing	influence	VERB
fbem-28259	24	14	factors	factor	NOUN
fbem-28259	24	15	and	and	CCONJ
fbem-28259	24	16	measurement	measurement	NOUN
fbem-28259	24	17	of	of	ADP
fbem-28259	24	18	tourists	tourist	NOUN
fbem-28259	24	19	'	'	PART
fbem-28259	24	20	satisfaction	satisfaction	NOUN
fbem-28259	24	21	.	.	PUNCT
fbem-28259	25	1	pizam	pizam	NOUN
fbem-28259	25	2	,	,	PUNCT
fbem-28259	25	3	ne	ne	ADP
fbem-28259	25	4	'	'	PUNCT
fbem-28259	25	5	umann	umann	PROPN
fbem-28259	25	6	and	and	CCONJ
fbem-28259	25	7	reichel	reichel	PROPN
fbem-28259	25	8	[	[	X
fbem-28259	25	9	4	4	NUM
fbem-28259	25	10	]	]	PUNCT
fbem-28259	25	11	first	first	ADV
fbem-28259	25	12	found	find	VERB
fbem-28259	25	13	that	that	SCONJ
fbem-28259	25	14	tourist	tourist	NOUN
fbem-28259	25	15	satisfaction	satisfaction	NOUN
fbem-28259	25	16	is	be	AUX
fbem-28259	25	17	the	the	DET
fbem-28259	25	18	result	result	NOUN
fbem-28259	25	19	of	of	ADP
fbem-28259	25	20	the	the	DET
fbem-28259	25	21	comparison	comparison	NOUN
fbem-28259	25	22	between	between	ADP
fbem-28259	25	23	tourists	tourist	NOUN
fbem-28259	25	24	'	'	PART
fbem-28259	25	25	expectation	expectation	NOUN
fbem-28259	25	26	and	and	CCONJ
fbem-28259	25	27	experience	experience	NOUN
fbem-28259	25	28	,	,	PUNCT
fbem-28259	25	29	which	which	PRON
fbem-28259	25	30	laid	lay	VERB
fbem-28259	25	31	the	the	DET
fbem-28259	25	32	foundation	foundation	NOUN
fbem-28259	25	33	for	for	ADP
fbem-28259	25	34	the	the	DET
fbem-28259	25	35	research	research	NOUN
fbem-28259	25	36	on	on	ADP
fbem-28259	25	37	tourist	tourist	NOUN
fbem-28259	25	38	satisfaction	satisfaction	NOUN
fbem-28259	25	39	.	.	PUNCT
fbem-28259	26	1	baker	baker	PROPN
fbem-28259	26	2	and	and	CCONJ
fbem-28259	26	3	crompton	crompton	PROPN
fbem-28259	27	1	[	[	X
fbem-28259	27	2	5	5	NUM
fbem-28259	27	3	]	]	PUNCT
fbem-28259	27	4	concluded	conclude	VERB
fbem-28259	27	5	that	that	SCONJ
fbem-28259	27	6	"	"	PUNCT
fbem-28259	27	7	perceived	perceive	VERB
fbem-28259	27	8	quality	quality	NOUN
fbem-28259	27	9	has	have	VERB
fbem-28259	27	10	an	an	DET
fbem-28259	27	11	important	important	ADJ
fbem-28259	27	12	impact	impact	NOUN
fbem-28259	27	13	on	on	ADP
fbem-28259	27	14	tourists	tourist	NOUN
fbem-28259	27	15	'	'	PART
fbem-28259	27	16	satisfaction	satisfaction	NOUN
fbem-28259	27	17	and	and	CCONJ
fbem-28259	27	18	tourists	tourist	NOUN
fbem-28259	27	19	'	'	PART
fbem-28259	27	20	behavioral	behavioral	ADJ
fbem-28259	27	21	motivation	motivation	NOUN
fbem-28259	27	22	"	"	PUNCT
fbem-28259	27	23	.	.	PUNCT
fbem-28259	28	1	at	at	ADP
fbem-28259	28	2	present	present	ADJ
fbem-28259	28	3	,	,	PUNCT
fbem-28259	28	4	there	there	PRON
fbem-28259	28	5	are	be	VERB
fbem-28259	28	6	three	three	NUM
fbem-28259	28	7	main	main	ADJ
fbem-28259	28	8	methods	method	NOUN
fbem-28259	28	9	used	use	VERB
fbem-28259	28	10	to	to	PART
fbem-28259	28	11	evaluate	evaluate	VERB
fbem-28259	28	12	foreign	foreign	ADJ
fbem-28259	28	13	tourists	tourist	NOUN
fbem-28259	28	14	'	'	PART
fbem-28259	28	15	satisfaction	satisfaction	NOUN
fbem-28259	28	16	:	:	PUNCT
fbem-28259	28	17	servqual	servqual	ADJ
fbem-28259	28	18	(	(	PUNCT
fbem-28259	28	19	service	service	NOUN
fbem-28259	28	20	quality	quality	NOUN
fbem-28259	28	21	)	)	PUNCT
fbem-28259	28	22	,	,	PUNCT
fbem-28259	28	23	servperf	servperf	NOUN
fbem-28259	28	24	(	(	PUNCT
fbem-28259	28	25	service	service	NOUN
fbem-28259	28	26	performance	performance	NOUN
fbem-28259	28	27	)	)	PUNCT
fbem-28259	28	28	and	and	CCONJ
fbem-28259	28	29	importanceperformance	importanceperformance	VERB
fbem-28259	28	30	analysis	analysis	NOUN
fbem-28259	28	31	.	.	PUNCT
fbem-28259	29	1	parasuraman	parasuraman	NOUN
fbem-28259	29	2	[	[	X
fbem-28259	29	3	6	6	NUM
fbem-28259	29	4	]	]	PUNCT
fbem-28259	29	5	put	put	VERB
fbem-28259	29	6	forward	forward	ADV
fbem-28259	29	7	the	the	DET
fbem-28259	29	8	servqual	servqual	ADJ
fbem-28259	29	9	method	method	NOUN
fbem-28259	29	10	,	,	PUNCT
fbem-28259	29	11	which	which	PRON
fbem-28259	29	12	is	be	AUX
fbem-28259	29	13	composed	compose	VERB
fbem-28259	29	14	of	of	ADP
fbem-28259	29	15	5	5	NUM
fbem-28259	29	16	factors	factor	NOUN
fbem-28259	29	17	and	and	CCONJ
fbem-28259	29	18	2	2	NUM
fbem-28259	29	19	measurement	measurement	NOUN
fbem-28259	29	20	scales	scale	NOUN
fbem-28259	29	21	,	,	PUNCT
fbem-28259	29	22	and	and	CCONJ
fbem-28259	29	23	is	be	AUX
fbem-28259	29	24	widely	widely	ADV
fbem-28259	29	25	used	use	VERB
fbem-28259	29	26	in	in	ADP
fbem-28259	29	27	the	the	DET
fbem-28259	29	28	evaluation	evaluation	NOUN
fbem-28259	29	29	of	of	ADP
fbem-28259	29	30	tourist	tourist	NOUN
fbem-28259	29	31	satisfaction	satisfaction	NOUN
fbem-28259	29	32	in	in	ADP
fbem-28259	29	33	hotels	hotel	NOUN
fbem-28259	29	34	,	,	PUNCT
fbem-28259	29	35	airlines	airline	NOUN
fbem-28259	29	36	,	,	PUNCT
fbem-28259	29	37	national	national	ADJ
fbem-28259	29	38	parks	park	NOUN
fbem-28259	29	39	,	,	PUNCT
fbem-28259	29	40	etc	etc	X
fbem-28259	29	41	.	.	X
fbem-28259	29	42	martilla	martilla	PROPN
fbem-28259	30	1	[	[	X
fbem-28259	30	2	7	7	NUM
fbem-28259	30	3	]	]	PUNCT
fbem-28259	30	4	proposed	propose	VERB
fbem-28259	30	5	an	an	DET
fbem-28259	30	6	ipa	ipa	PROPN
fbem-28259	30	7	analysis	analysis	NOUN
fbem-28259	30	8	model	model	NOUN
fbem-28259	30	9	,	,	PUNCT
fbem-28259	30	10	namely	namely	ADV
fbem-28259	30	11	importance	importance	NOUN
fbem-28259	30	12	-	-	PUNCT
fbem-28259	30	13	performance	performance	NOUN
fbem-28259	30	14	-	-	PUNCT
fbem-28259	30	15	analysis	analysis	NOUN
fbem-28259	30	16	,	,	PUNCT
fbem-28259	30	17	to	to	PART
fbem-28259	30	18	measure	measure	VERB
fbem-28259	30	19	satisfaction	satisfaction	NOUN
fbem-28259	30	20	from	from	ADP
fbem-28259	30	21	two	two	NUM
fbem-28259	30	22	indicators	indicator	NOUN
fbem-28259	30	23	:	:	PUNCT
fbem-28259	30	24	the	the	DET
fbem-28259	30	25	importance	importance	NOUN
fbem-28259	30	26	of	of	ADP
fbem-28259	30	27	consumer	consumer	NOUN
fbem-28259	30	28	perceived	perceive	VERB
fbem-28259	30	29	service	service	NOUN
fbem-28259	30	30	and	and	CCONJ
fbem-28259	30	31	the	the	DET
fbem-28259	30	32	performance	performance	NOUN
fbem-28259	30	33	of	of	ADP
fbem-28259	30	34	consumer	consumer	NOUN
fbem-28259	30	35	perceived	perceive	VERB
fbem-28259	30	36	service	service	NOUN
fbem-28259	30	37	.	.	PUNCT
fbem-28259	31	1	nash	nash	PROPN
fbem-28259	32	1	[	[	X
fbem-28259	32	2	8	8	NUM
fbem-28259	32	3	]	]	PUNCT
fbem-28259	32	4	took	take	VERB
fbem-28259	32	5	hotels	hotel	NOUN
fbem-28259	32	6	and	and	CCONJ
fbem-28259	32	7	parks	park	NOUN
fbem-28259	32	8	as	as	ADP
fbem-28259	32	9	examples	example	NOUN
fbem-28259	32	10	and	and	CCONJ
fbem-28259	32	11	used	use	VERB
fbem-28259	32	12	ipa	ipa	PROPN
fbem-28259	32	13	model	model	NOUN
fbem-28259	32	14	to	to	PART
fbem-28259	32	15	evaluate	evaluate	VERB
fbem-28259	32	16	tourist	tourist	NOUN
fbem-28259	32	17	satisfaction	satisfaction	NOUN
fbem-28259	32	18	,	,	PUNCT
fbem-28259	32	19	and	and	CCONJ
fbem-28259	32	20	verified	verify	VERB
fbem-28259	32	21	the	the	DET
fbem-28259	32	22	feasibility	feasibility	NOUN
fbem-28259	32	23	and	and	CCONJ
fbem-28259	32	24	scientificity	scientificity	NOUN
fbem-28259	32	25	of	of	ADP
fbem-28259	32	26	ipa	ipa	PROPN
fbem-28259	32	27	method	method	NOUN
fbem-28259	32	28	on	on	ADP
fbem-28259	32	29	the	the	DET
fbem-28259	32	30	basis	basis	NOUN
fbem-28259	32	31	of	of	ADP
fbem-28259	32	32	empirical	empirical	ADJ
fbem-28259	32	33	evidence	evidence	NOUN
fbem-28259	32	34	.	.	PUNCT
fbem-28259	33	1	it	it	PRON
fbem-28259	33	2	can	can	AUX
fbem-28259	33	3	be	be	AUX
fbem-28259	33	4	seen	see	VERB
fbem-28259	33	5	that	that	SCONJ
fbem-28259	33	6	foreign	foreign	ADJ
fbem-28259	33	7	studies	study	NOUN
fbem-28259	33	8	on	on	ADP
fbem-28259	33	9	consumer	consumer	NOUN
fbem-28259	33	10	satisfaction	satisfaction	NOUN
fbem-28259	33	11	in	in	ADP
fbem-28259	33	12	hotels	hotel	NOUN
fbem-28259	33	13	and	and	CCONJ
fbem-28259	33	14	tourist	tourist	NOUN
fbem-28259	33	15	destinations	destination	NOUN
fbem-28259	33	16	have	have	AUX
fbem-28259	33	17	achieved	achieve	VERB
fbem-28259	33	18	remarkable	remarkable	ADJ
fbem-28259	33	19	results	result	NOUN
fbem-28259	33	20	,	,	PUNCT
fbem-28259	33	21	but	but	CCONJ
fbem-28259	33	22	there	there	PRON
fbem-28259	33	23	is	be	VERB
fbem-28259	33	24	still	still	ADV
fbem-28259	33	25	no	no	DET
fbem-28259	33	26	research	research	NOUN
fbem-28259	33	27	on	on	ADP
fbem-28259	33	28	the	the	DET
fbem-28259	33	29	impact	impact	NOUN
fbem-28259	33	30	of	of	ADP
fbem-28259	33	31	cultural	cultural	ADJ
fbem-28259	33	32	integration	integration	NOUN
fbem-28259	33	33	in	in	ADP
fbem-28259	33	34	hotels	hotel	NOUN
fbem-28259	33	35	on	on	ADP
fbem-28259	33	36	consumer	consumer	NOUN
fbem-28259	33	37	satisfaction	satisfaction	NOUN
fbem-28259	33	38	.	.	PUNCT
fbem-28259	34	1	159	159	NUM
fbem-28259	34	2	3	3	NUM
fbem-28259	34	3	.	.	PUNCT
fbem-28259	34	4	research	research	NOUN
fbem-28259	34	5	design	design	NOUN
fbem-28259	34	6	3.1	3.1	NUM
fbem-28259	34	7	.	.	PUNCT
fbem-28259	35	1	overview	overview	NOUN
fbem-28259	35	2	of	of	ADP
fbem-28259	35	3	the	the	DET
fbem-28259	35	4	study	study	NOUN
fbem-28259	35	5	site	site	NOUN
fbem-28259	35	6	tonilo	tonilo	ADJ
fbem-28259	35	7	lamborghini	lamborghini	NOUN
fbem-28259	35	8	book	book	NOUN
fbem-28259	35	9	hotel	hotel	NOUN
fbem-28259	35	10	suzhou	suzhou	NOUN
fbem-28259	35	11	is	be	AUX
fbem-28259	35	12	located	locate	VERB
fbem-28259	35	13	in	in	ADP
fbem-28259	35	14	the	the	DET
fbem-28259	35	15	beautiful	beautiful	ADJ
fbem-28259	35	16	scenery	scenery	NOUN
fbem-28259	35	17	of	of	ADP
fbem-28259	35	18	jinji	jinji	PROPN
fbem-28259	35	19	lake	lake	PROPN
fbem-28259	35	20	xinggang	xinggang	PROPN
fbem-28259	35	21	street	street	PROPN
fbem-28259	35	22	,	,	PUNCT
fbem-28259	35	23	near	near	ADP
fbem-28259	35	24	metro	metro	PROPN
fbem-28259	35	25	line	line	PROPN
fbem-28259	35	26	1	1	NUM
fbem-28259	35	27	dongfang	dongfang	PROPN
fbem-28259	35	28	gate	gate	PROPN
fbem-28259	35	29	station	station	PROPN
fbem-28259	35	30	,	,	PUNCT
fbem-28259	35	31	only	only	ADV
fbem-28259	35	32	about	about	ADV
fbem-28259	35	33	480	480	NUM
fbem-28259	35	34	meters	meter	NOUN
fbem-28259	35	35	away	away	ADV
fbem-28259	35	36	from	from	ADP
fbem-28259	35	37	the	the	DET
fbem-28259	35	38	center	center	NOUN
fbem-28259	35	39	of	of	ADP
fbem-28259	35	40	suzhou	suzhou	PROPN
fbem-28259	35	41	,	,	PUNCT
fbem-28259	35	42	convenient	convenient	ADJ
fbem-28259	35	43	travel	travel	NOUN
fbem-28259	35	44	.	.	PUNCT
fbem-28259	36	1	czech	czech	PROPN
fbem-28259	36	2	designer	designer	NOUN
fbem-28259	36	3	jan	jan	PROPN
fbem-28259	36	4	benda	benda	PROPN
fbem-28259	36	5	has	have	AUX
fbem-28259	36	6	designed	design	VERB
fbem-28259	36	7	the	the	DET
fbem-28259	36	8	hotel	hotel	NOUN
fbem-28259	36	9	with	with	ADP
fbem-28259	36	10	a	a	DET
fbem-28259	36	11	sense	sense	NOUN
fbem-28259	36	12	of	of	ADP
fbem-28259	36	13	elegance	elegance	NOUN
fbem-28259	36	14	,	,	PUNCT
fbem-28259	36	15	modesty	modesty	NOUN
fbem-28259	36	16	,	,	PUNCT
fbem-28259	36	17	privacy	privacy	NOUN
fbem-28259	36	18	and	and	CCONJ
fbem-28259	36	19	luxury	luxury	NOUN
fbem-28259	36	20	.	.	PUNCT
fbem-28259	37	1	it	it	PRON
fbem-28259	37	2	combines	combine	VERB
fbem-28259	37	3	the	the	DET
fbem-28259	37	4	classic	classic	ADJ
fbem-28259	37	5	elegance	elegance	NOUN
fbem-28259	37	6	of	of	ADP
fbem-28259	37	7	a	a	DET
fbem-28259	37	8	soviet	soviet	ADJ
fbem-28259	37	9	garden	garden	NOUN
fbem-28259	37	10	with	with	ADP
fbem-28259	37	11	the	the	DET
fbem-28259	37	12	simple	simple	ADJ
fbem-28259	37	13	luxury	luxury	NOUN
fbem-28259	37	14	of	of	ADP
fbem-28259	37	15	modern	modern	ADJ
fbem-28259	37	16	architecture	architecture	NOUN
fbem-28259	37	17	to	to	PART
fbem-28259	37	18	make	make	VERB
fbem-28259	37	19	you	you	PRON
fbem-28259	37	20	feel	feel	VERB
fbem-28259	37	21	as	as	SCONJ
fbem-28259	37	22	if	if	SCONJ
fbem-28259	37	23	you	you	PRON
fbem-28259	37	24	are	be	AUX
fbem-28259	37	25	in	in	ADP
fbem-28259	37	26	a	a	DET
fbem-28259	37	27	paradise	paradise	NOUN
fbem-28259	37	28	.	.	PUNCT
fbem-28259	38	1	3.2	3.2	NUM
fbem-28259	38	2	.	.	PUNCT
fbem-28259	39	1	research	research	NOUN
fbem-28259	39	2	methods	method	NOUN
fbem-28259	39	3	(	(	PUNCT
fbem-28259	39	4	1	1	X
fbem-28259	39	5	)	)	PUNCT
fbem-28259	39	6	literature	literature	NOUN
fbem-28259	39	7	research	research	NOUN
fbem-28259	39	8	method	method	NOUN
fbem-28259	39	9	:	:	PUNCT
fbem-28259	39	10	after	after	ADP
fbem-28259	39	11	sorting	sort	VERB
fbem-28259	39	12	and	and	CCONJ
fbem-28259	39	13	summarizing	summarize	VERB
fbem-28259	39	14	domestic	domestic	ADJ
fbem-28259	39	15	and	and	CCONJ
fbem-28259	39	16	foreign	foreign	ADJ
fbem-28259	39	17	literature	literature	NOUN
fbem-28259	39	18	on	on	ADP
fbem-28259	39	19	content	content	NOUN
fbem-28259	39	20	analysis	analysis	NOUN
fbem-28259	39	21	,	,	PUNCT
fbem-28259	39	22	hotels	hotel	NOUN
fbem-28259	39	23	and	and	CCONJ
fbem-28259	39	24	consumer	consumer	NOUN
fbem-28259	39	25	satisfaction	satisfaction	NOUN
fbem-28259	39	26	through	through	ADP
fbem-28259	39	27	academic	academic	ADJ
fbem-28259	39	28	resource	resource	NOUN
fbem-28259	39	29	databases	database	NOUN
fbem-28259	39	30	such	such	ADJ
fbem-28259	39	31	as	as	ADP
fbem-28259	39	32	cnki	cnki	ADJ
fbem-28259	39	33	,	,	PUNCT
fbem-28259	39	34	this	this	DET
fbem-28259	39	35	study	study	NOUN
fbem-28259	39	36	finds	find	VERB
fbem-28259	39	37	out	out	ADP
fbem-28259	39	38	the	the	DET
fbem-28259	39	39	gaps	gap	NOUN
fbem-28259	39	40	in	in	ADP
fbem-28259	39	41	the	the	DET
fbem-28259	39	42	research	research	NOUN
fbem-28259	39	43	as	as	ADP
fbem-28259	39	44	the	the	DET
fbem-28259	39	45	innovation	innovation	NOUN
fbem-28259	39	46	of	of	ADP
fbem-28259	39	47	this	this	DET
fbem-28259	39	48	study	study	NOUN
fbem-28259	39	49	,	,	PUNCT
fbem-28259	39	50	that	that	ADV
fbem-28259	39	51	is	is	ADV
fbem-28259	39	52	,	,	PUNCT
fbem-28259	39	53	the	the	DET
fbem-28259	39	54	impact	impact	NOUN
fbem-28259	39	55	of	of	ADP
fbem-28259	39	56	culture	culture	NOUN
fbem-28259	39	57	integration	integration	NOUN
fbem-28259	39	58	into	into	ADP
fbem-28259	39	59	hotels	hotel	NOUN
fbem-28259	39	60	on	on	ADP
fbem-28259	39	61	consumer	consumer	NOUN
fbem-28259	39	62	satisfaction	satisfaction	NOUN
fbem-28259	39	63	.	.	PUNCT
fbem-28259	40	1	(	(	PUNCT
fbem-28259	40	2	2	2	X
fbem-28259	40	3	)	)	PUNCT
fbem-28259	40	4	empirical	empirical	ADJ
fbem-28259	40	5	research	research	NOUN
fbem-28259	40	6	method	method	NOUN
fbem-28259	40	7	:	:	PUNCT
fbem-28259	40	8	this	this	DET
fbem-28259	40	9	study	study	NOUN
fbem-28259	40	10	takes	take	VERB
fbem-28259	40	11	tonilo	tonilo	ADJ
fbem-28259	40	12	lamborghini	lamborghini	ADJ
fbem-28259	40	13	hotel	hotel	NOUN
fbem-28259	40	14	in	in	ADP
fbem-28259	40	15	suzhou	suzhou	PROPN
fbem-28259	40	16	as	as	ADP
fbem-28259	40	17	a	a	DET
fbem-28259	40	18	case	case	NOUN
fbem-28259	40	19	for	for	ADP
fbem-28259	40	20	empirical	empirical	ADJ
fbem-28259	40	21	analysis	analysis	NOUN
fbem-28259	40	22	.	.	PUNCT
fbem-28259	41	1	by	by	ADP
fbem-28259	41	2	collecting	collect	VERB
fbem-28259	41	3	a	a	DET
fbem-28259	41	4	large	large	ADJ
fbem-28259	41	5	amount	amount	NOUN
fbem-28259	41	6	of	of	ADP
fbem-28259	41	7	comment	comment	NOUN
fbem-28259	41	8	information	information	NOUN
fbem-28259	41	9	from	from	ADP
fbem-28259	41	10	internet	internet	NOUN
fbem-28259	41	11	users	user	NOUN
fbem-28259	41	12	on	on	ADP
fbem-28259	41	13	tripadvisor	tripadvisor	PROPN
fbem-28259	41	14	,	,	PUNCT
fbem-28259	41	15	the	the	DET
fbem-28259	41	16	online	online	ADJ
fbem-28259	41	17	comment	comment	NOUN
fbem-28259	41	18	experience	experience	NOUN
fbem-28259	41	19	of	of	ADP
fbem-28259	41	20	customers	customer	NOUN
fbem-28259	41	21	is	be	AUX
fbem-28259	41	22	divided	divide	VERB
fbem-28259	41	23	into	into	ADP
fbem-28259	41	24	five	five	NUM
fbem-28259	41	25	aspects	aspect	NOUN
fbem-28259	41	26	:	:	PUNCT
fbem-28259	41	27	cost	cost	NOUN
fbem-28259	41	28	experience	experience	NOUN
fbem-28259	41	29	,	,	PUNCT
fbem-28259	41	30	emotional	emotional	ADJ
fbem-28259	41	31	experience	experience	NOUN
fbem-28259	41	32	,	,	PUNCT
fbem-28259	41	33	situational	situational	ADJ
fbem-28259	41	34	experience	experience	NOUN
fbem-28259	41	35	,	,	PUNCT
fbem-28259	41	36	functional	functional	ADJ
fbem-28259	41	37	experience	experience	NOUN
fbem-28259	41	38	and	and	CCONJ
fbem-28259	41	39	social	social	ADJ
fbem-28259	41	40	identity	identity	NOUN
fbem-28259	41	41	experience	experience	NOUN
fbem-28259	41	42	.	.	PUNCT
fbem-28259	42	1	combined	combine	VERB
fbem-28259	42	2	with	with	ADP
fbem-28259	42	3	the	the	DET
fbem-28259	42	4	theme	theme	NOUN
fbem-28259	42	5	of	of	ADP
fbem-28259	42	6	this	this	DET
fbem-28259	42	7	paper	paper	NOUN
fbem-28259	42	8	,	,	PUNCT
fbem-28259	42	9	the	the	DET
fbem-28259	42	10	reviews	review	NOUN
fbem-28259	42	11	related	relate	VERB
fbem-28259	42	12	to	to	ADP
fbem-28259	42	13	emotional	emotional	ADJ
fbem-28259	42	14	experience	experience	NOUN
fbem-28259	42	15	and	and	CCONJ
fbem-28259	42	16	situational	situational	ADJ
fbem-28259	42	17	experience	experience	NOUN
fbem-28259	42	18	were	be	AUX
fbem-28259	42	19	selected	select	VERB
fbem-28259	42	20	and	and	CCONJ
fbem-28259	42	21	quantified	quantify	VERB
fbem-28259	42	22	by	by	ADP
fbem-28259	42	23	likert	likert	NOUN
fbem-28259	42	24	coding	coding	NOUN
fbem-28259	42	25	to	to	PART
fbem-28259	42	26	carry	carry	VERB
fbem-28259	42	27	out	out	ADP
fbem-28259	42	28	data	datum	NOUN
fbem-28259	42	29	analysis	analysis	NOUN
fbem-28259	42	30	,	,	PUNCT
fbem-28259	42	31	and	and	CCONJ
fbem-28259	42	32	finally	finally	ADV
fbem-28259	42	33	the	the	DET
fbem-28259	42	34	important	important	ADJ
fbem-28259	42	35	factors	factor	NOUN
fbem-28259	42	36	affecting	affect	VERB
fbem-28259	42	37	consumer	consumer	NOUN
fbem-28259	42	38	satisfaction	satisfaction	NOUN
fbem-28259	42	39	were	be	AUX
fbem-28259	42	40	obtained	obtain	VERB
fbem-28259	42	41	.	.	PUNCT
fbem-28259	43	1	3.3	3.3	NUM
fbem-28259	43	2	.	.	PUNCT
fbem-28259	44	1	research	research	NOUN
fbem-28259	44	2	design	design	NOUN
fbem-28259	44	3	3.3.1	3.3.1	NUM
fbem-28259	44	4	.	.	PUNCT
fbem-28259	44	5	research	research	NOUN
fbem-28259	44	6	model	model	NOUN
fbem-28259	44	7	as	as	ADP
fbem-28259	44	8	internet	internet	NOUN
fbem-28259	44	9	technology	technology	NOUN
fbem-28259	44	10	becomes	become	VERB
fbem-28259	44	11	more	more	ADV
fbem-28259	44	12	and	and	CCONJ
fbem-28259	44	13	more	more	ADV
fbem-28259	44	14	convenient	convenient	ADJ
fbem-28259	44	15	,	,	PUNCT
fbem-28259	44	16	consumers	consumer	NOUN
fbem-28259	44	17	prefer	prefer	VERB
fbem-28259	44	18	to	to	PART
fbem-28259	44	19	book	book	VERB
fbem-28259	44	20	a	a	DET
fbem-28259	44	21	variety	variety	NOUN
fbem-28259	44	22	of	of	ADP
fbem-28259	44	23	travel	travel	NOUN
fbem-28259	44	24	products	product	NOUN
fbem-28259	44	25	online	online	ADV
fbem-28259	44	26	,	,	PUNCT
fbem-28259	44	27	such	such	ADJ
fbem-28259	44	28	as	as	ADP
fbem-28259	44	29	hotels	hotel	NOUN
fbem-28259	44	30	,	,	PUNCT
fbem-28259	44	31	tickets	ticket	NOUN
fbem-28259	44	32	,	,	PUNCT
fbem-28259	44	33	etc	etc	X
fbem-28259	44	34	,	,	PUNCT
fbem-28259	44	35	so	so	ADV
fbem-28259	44	36	online	online	ADJ
fbem-28259	44	37	reviews	review	NOUN
fbem-28259	44	38	can	can	AUX
fbem-28259	44	39	better	well	ADV
fbem-28259	44	40	reflect	reflect	VERB
fbem-28259	44	41	the	the	DET
fbem-28259	44	42	most	most	ADV
fbem-28259	44	43	intuitive	intuitive	ADJ
fbem-28259	44	44	experience	experience	NOUN
fbem-28259	44	45	of	of	ADP
fbem-28259	44	46	consumers	consumer	NOUN
fbem-28259	44	47	.	.	PUNCT
fbem-28259	45	1	therefore	therefore	ADV
fbem-28259	45	2	,	,	PUNCT
fbem-28259	45	3	this	this	DET
fbem-28259	45	4	paper	paper	NOUN
fbem-28259	45	5	takes	take	VERB
fbem-28259	45	6	tonilo	tonilo	ADJ
fbem-28259	45	7	lamborghini	lamborghini	NOUN
fbem-28259	45	8	book	book	NOUN
fbem-28259	45	9	hotel	hotel	NOUN
fbem-28259	45	10	suzhou	suzhou	NOUN
fbem-28259	45	11	as	as	ADP
fbem-28259	45	12	an	an	DET
fbem-28259	45	13	example	example	NOUN
fbem-28259	45	14	,	,	PUNCT
fbem-28259	45	15	uses	use	VERB
fbem-28259	45	16	the	the	DET
fbem-28259	45	17	review	review	NOUN
fbem-28259	45	18	information	information	NOUN
fbem-28259	45	19	on	on	ADP
fbem-28259	45	20	the	the	DET
fbem-28259	45	21	third	third	ADJ
fbem-28259	45	22	-	-	PUNCT
fbem-28259	45	23	party	party	NOUN
fbem-28259	45	24	platform	platform	NOUN
fbem-28259	45	25	of	of	ADP
fbem-28259	45	26	tripadvisor.com	tripadvisor.com	X
fbem-28259	45	27	as	as	ADP
fbem-28259	45	28	the	the	DET
fbem-28259	45	29	data	data	NOUN
fbem-28259	45	30	source	source	NOUN
fbem-28259	45	31	,	,	PUNCT
fbem-28259	45	32	and	and	CCONJ
fbem-28259	45	33	divides	divide	VERB
fbem-28259	45	34	the	the	DET
fbem-28259	45	35	customer	customer	NOUN
fbem-28259	45	36	's	's	PART
fbem-28259	45	37	online	online	ADJ
fbem-28259	45	38	review	review	NOUN
fbem-28259	45	39	experience	experience	NOUN
fbem-28259	45	40	into	into	ADP
fbem-28259	45	41	five	five	NUM
fbem-28259	45	42	aspects	aspect	NOUN
fbem-28259	45	43	:	:	PUNCT
fbem-28259	45	44	cost	cost	NOUN
fbem-28259	45	45	experience	experience	NOUN
fbem-28259	45	46	,	,	PUNCT
fbem-28259	45	47	emotional	emotional	ADJ
fbem-28259	45	48	experience	experience	NOUN
fbem-28259	45	49	,	,	PUNCT
fbem-28259	45	50	situational	situational	ADJ
fbem-28259	45	51	experience	experience	NOUN
fbem-28259	45	52	,	,	PUNCT
fbem-28259	45	53	functional	functional	ADJ
fbem-28259	45	54	experience	experience	NOUN
fbem-28259	45	55	and	and	CCONJ
fbem-28259	45	56	social	social	ADJ
fbem-28259	45	57	identity	identity	NOUN
fbem-28259	45	58	experience	experience	NOUN
fbem-28259	45	59	.	.	PUNCT
fbem-28259	46	1	through	through	ADP
fbem-28259	46	2	online	online	ADJ
fbem-28259	46	3	text	text	NOUN
fbem-28259	46	4	word	word	NOUN
fbem-28259	46	5	frequency	frequency	NOUN
fbem-28259	46	6	analysis	analysis	NOUN
fbem-28259	46	7	and	and	CCONJ
fbem-28259	46	8	text	text	NOUN
fbem-28259	46	9	mining	mining	NOUN
fbem-28259	46	10	technology	technology	NOUN
fbem-28259	46	11	to	to	PART
fbem-28259	46	12	study	study	VERB
fbem-28259	46	13	the	the	DET
fbem-28259	46	14	impact	impact	NOUN
fbem-28259	46	15	of	of	ADP
fbem-28259	46	16	cultural	cultural	ADJ
fbem-28259	46	17	integration	integration	NOUN
fbem-28259	46	18	into	into	ADP
fbem-28259	46	19	hotels	hotel	NOUN
fbem-28259	46	20	on	on	ADP
fbem-28259	46	21	consumer	consumer	NOUN
fbem-28259	46	22	satisfaction	satisfaction	NOUN
fbem-28259	46	23	,	,	PUNCT
fbem-28259	46	24	it	it	PRON
fbem-28259	46	25	is	be	AUX
fbem-28259	46	26	helpful	helpful	ADJ
fbem-28259	46	27	for	for	ADP
fbem-28259	46	28	the	the	DET
fbem-28259	46	29	same	same	ADJ
fbem-28259	46	30	type	type	NOUN
fbem-28259	46	31	of	of	ADP
fbem-28259	46	32	high	high	ADJ
fbem-28259	46	33	-	-	PUNCT
fbem-28259	46	34	star	star	NOUN
fbem-28259	46	35	hotels	hotel	NOUN
fbem-28259	46	36	to	to	PART
fbem-28259	46	37	enhance	enhance	VERB
fbem-28259	46	38	their	their	PRON
fbem-28259	46	39	competitiveness	competitiveness	NOUN
fbem-28259	46	40	and	and	CCONJ
fbem-28259	46	41	carry	carry	VERB
fbem-28259	46	42	out	out	ADP
fbem-28259	46	43	effective	effective	ADJ
fbem-28259	46	44	management	management	NOUN
fbem-28259	46	45	.	.	PUNCT
fbem-28259	47	1	figure	figure	NOUN
fbem-28259	47	2	1	1	NUM
fbem-28259	47	3	.	.	PUNCT
fbem-28259	47	4	research	research	NOUN
fbem-28259	47	5	model	model	NOUN
fbem-28259	47	6	3.3.2	3.3.2	PROPN
fbem-28259	47	7	.	.	PUNCT
fbem-28259	48	1	data	datum	NOUN
fbem-28259	48	2	collection	collection	NOUN
fbem-28259	48	3	and	and	CCONJ
fbem-28259	48	4	processing	processing	NOUN
fbem-28259	48	5	(	(	PUNCT
fbem-28259	48	6	1	1	NUM
fbem-28259	48	7	)	)	PUNCT
fbem-28259	48	8	data	datum	NOUN
fbem-28259	48	9	collection	collection	NOUN
fbem-28259	48	10	:	:	PUNCT
fbem-28259	48	11	in	in	ADP
fbem-28259	48	12	this	this	DET
fbem-28259	48	13	paper	paper	NOUN
fbem-28259	48	14	,	,	PUNCT
fbem-28259	48	15	octopus	octopus	NOUN
fbem-28259	48	16	collector	collector	NOUN
fbem-28259	48	17	8.6.7	8.6.7	NUM
fbem-28259	48	18	was	be	AUX
fbem-28259	48	19	used	use	VERB
fbem-28259	48	20	to	to	PART
fbem-28259	48	21	collect	collect	VERB
fbem-28259	48	22	online	online	ADJ
fbem-28259	48	23	comments	comment	NOUN
fbem-28259	48	24	on	on	ADP
fbem-28259	48	25	tripadvisor.com	tripadvisor.com	X
fbem-28259	48	26	,	,	PUNCT
fbem-28259	48	27	including	include	VERB
fbem-28259	48	28	comment	comment	NOUN
fbem-28259	48	29	content	content	NOUN
fbem-28259	48	30	,	,	PUNCT
fbem-28259	48	31	comment	comment	NOUN
fbem-28259	48	32	time	time	NOUN
fbem-28259	48	33	and	and	CCONJ
fbem-28259	48	34	star	star	NOUN
fbem-28259	48	35	rating	rating	NOUN
fbem-28259	48	36	.	.	PUNCT
fbem-28259	49	1	a	a	DET
fbem-28259	49	2	total	total	NOUN
fbem-28259	49	3	of	of	ADP
fbem-28259	49	4	1469	1469	NUM
fbem-28259	49	5	online	online	ADJ
fbem-28259	49	6	comments	comment	NOUN
fbem-28259	49	7	were	be	AUX
fbem-28259	49	8	collected	collect	VERB
fbem-28259	49	9	.	.	PUNCT
fbem-28259	50	1	excluding	exclude	VERB
fbem-28259	50	2	duplicate	duplicate	ADJ
fbem-28259	50	3	data	datum	NOUN
fbem-28259	50	4	and	and	CCONJ
fbem-28259	50	5	invalid	invalid	ADJ
fbem-28259	50	6	data	datum	NOUN
fbem-28259	50	7	,	,	PUNCT
fbem-28259	50	8	1153	1153	NUM
fbem-28259	50	9	online	online	ADJ
fbem-28259	50	10	comments	comment	NOUN
fbem-28259	50	11	were	be	AUX
fbem-28259	50	12	collected	collect	VERB
fbem-28259	50	13	and	and	CCONJ
fbem-28259	50	14	imported	import	VERB
fbem-28259	50	15	into	into	ADP
fbem-28259	50	16	the	the	DET
fbem-28259	50	17	table	table	NOUN
fbem-28259	50	18	,	,	PUNCT
fbem-28259	50	19	among	among	ADP
fbem-28259	50	20	which	which	PRON
fbem-28259	50	21	1155	1155	NUM
fbem-28259	50	22	were	be	AUX
fbem-28259	50	23	positive	positive	ADJ
fbem-28259	50	24	comments	comment	NOUN
fbem-28259	50	25	and	and	CCONJ
fbem-28259	50	26	4	4	NUM
fbem-28259	50	27	were	be	AUX
fbem-28259	50	28	negative	negative	ADJ
fbem-28259	50	29	comments	comment	NOUN
fbem-28259	50	30	.	.	PUNCT
fbem-28259	51	1	(	(	PUNCT
fbem-28259	51	2	2	2	X
fbem-28259	51	3	)	)	PUNCT
fbem-28259	51	4	data	datum	NOUN
fbem-28259	51	5	processing	processing	NOUN
fbem-28259	51	6	:	:	PUNCT
fbem-28259	51	7	from	from	ADP
fbem-28259	51	8	the	the	DET
fbem-28259	51	9	text	text	NOUN
fbem-28259	51	10	content	content	NOUN
fbem-28259	51	11	of	of	ADP
fbem-28259	51	12	online	online	ADJ
fbem-28259	51	13	reviews	review	NOUN
fbem-28259	51	14	in	in	ADP
fbem-28259	51	15	the	the	DET
fbem-28259	51	16	exported	export	VERB
fbem-28259	51	17	data	data	NOUN
fbem-28259	51	18	table	table	NOUN
fbem-28259	51	19	,	,	PUNCT
fbem-28259	51	20	it	it	PRON
fbem-28259	51	21	can	can	AUX
fbem-28259	51	22	be	be	AUX
fbem-28259	51	23	seen	see	VERB
fbem-28259	51	24	that	that	SCONJ
fbem-28259	51	25	the	the	PRON
fbem-28259	51	26	greater	great	ADJ
fbem-28259	51	27	the	the	DET
fbem-28259	51	28	probability	probability	NOUN
fbem-28259	51	29	of	of	ADP
fbem-28259	51	30	word	word	NOUN
fbem-28259	51	31	occurrence	occurrence	NOUN
fbem-28259	51	32	,	,	PUNCT
fbem-28259	51	33	the	the	PRON
fbem-28259	51	34	higher	high	ADJ
fbem-28259	51	35	the	the	DET
fbem-28259	51	36	attention	attention	NOUN
fbem-28259	51	37	of	of	ADP
fbem-28259	51	38	the	the	DET
fbem-28259	51	39	keyword	keyword	NOUN
fbem-28259	51	40	.	.	PUNCT
fbem-28259	52	1	therefore	therefore	ADV
fbem-28259	52	2	,	,	PUNCT
fbem-28259	52	3	high	high	ADJ
fbem-28259	52	4	-	-	PUNCT
fbem-28259	52	5	frequency	frequency	NOUN
fbem-28259	52	6	words	word	NOUN
fbem-28259	52	7	reflect	reflect	VERB
fbem-28259	52	8	the	the	DET
fbem-28259	52	9	main	main	ADJ
fbem-28259	52	10	concerns	concern	NOUN
fbem-28259	52	11	of	of	ADP
fbem-28259	52	12	consumers	consumer	NOUN
fbem-28259	52	13	on	on	ADP
fbem-28259	52	14	high	high	ADJ
fbem-28259	52	15	-	-	PUNCT
fbem-28259	52	16	star	star	NOUN
fbem-28259	52	17	hotels	hotel	NOUN
fbem-28259	52	18	.	.	PUNCT
fbem-28259	53	1	in	in	ADP
fbem-28259	53	2	this	this	DET
fbem-28259	53	3	paper	paper	NOUN
fbem-28259	53	4	,	,	PUNCT
fbem-28259	53	5	micro	micro	ADJ
fbem-28259	53	6	-	-	NOUN
fbem-28259	53	7	word	word	ADJ
fbem-28259	53	8	cloud	cloud	NOUN
fbem-28259	53	9	is	be	AUX
fbem-28259	53	10	used	use	VERB
fbem-28259	53	11	for	for	ADP
fbem-28259	53	12	chinese	chinese	ADJ
fbem-28259	53	13	text	text	NOUN
fbem-28259	53	14	segmentation	segmentation	NOUN
fbem-28259	53	15	and	and	CCONJ
fbem-28259	53	16	high	high	ADJ
fbem-28259	53	17	-	-	PUNCT
fbem-28259	53	18	frequency	frequency	NOUN
fbem-28259	53	19	words	word	NOUN
fbem-28259	53	20	are	be	AUX
fbem-28259	53	21	extracted	extract	VERB
fbem-28259	53	22	.	.	PUNCT
fbem-28259	54	1	because	because	SCONJ
fbem-28259	54	2	there	there	PRON
fbem-28259	54	3	are	be	VERB
fbem-28259	54	4	some	some	DET
fbem-28259	54	5	meaningless	meaningless	ADJ
fbem-28259	54	6	stop	stop	NOUN
fbem-28259	54	7	words	word	NOUN
fbem-28259	54	8	in	in	ADP
fbem-28259	54	9	machine	machine	NOUN
fbem-28259	54	10	segmentation	segmentation	NOUN
fbem-28259	54	11	,	,	PUNCT
fbem-28259	54	12	in	in	ADP
fbem-28259	54	13	order	order	NOUN
fbem-28259	54	14	to	to	PART
fbem-28259	54	15	reduce	reduce	VERB
fbem-28259	54	16	errors	error	NOUN
fbem-28259	54	17	,	,	PUNCT
fbem-28259	54	18	artificial	artificial	ADJ
fbem-28259	54	19	keywords	keyword	NOUN
fbem-28259	54	20	are	be	AUX
fbem-28259	54	21	used	use	VERB
fbem-28259	54	22	to	to	PART
fbem-28259	54	23	filter	filter	VERB
fbem-28259	54	24	stop	stop	VERB
fbem-28259	54	25	words	word	NOUN
fbem-28259	54	26	and	and	CCONJ
fbem-28259	54	27	reduce	reduce	VERB
fbem-28259	54	28	word	word	NOUN
fbem-28259	54	29	segmentation	segmentation	NOUN
fbem-28259	54	30	errors	error	NOUN
fbem-28259	54	31	.	.	PUNCT
fbem-28259	55	1	through	through	ADP
fbem-28259	55	2	the	the	DET
fbem-28259	55	3	analysis	analysis	NOUN
fbem-28259	55	4	of	of	ADP
fbem-28259	55	5	the	the	DET
fbem-28259	55	6	results	result	NOUN
fbem-28259	55	7	of	of	ADP
fbem-28259	55	8	machine	machine	NOUN
fbem-28259	55	9	word	word	NOUN
fbem-28259	55	10	segmentation	segmentation	NOUN
fbem-28259	55	11	and	and	CCONJ
fbem-28259	55	12	manual	manual	ADJ
fbem-28259	55	13	filter	filter	NOUN
fbem-28259	55	14	word	word	NOUN
fbem-28259	55	15	segmentation	segmentation	NOUN
fbem-28259	55	16	,	,	PUNCT
fbem-28259	55	17	a	a	DET
fbem-28259	55	18	total	total	NOUN
fbem-28259	55	19	of	of	ADP
fbem-28259	55	20	30	30	NUM
fbem-28259	55	21	high	high	ADJ
fbem-28259	55	22	-	-	PUNCT
fbem-28259	55	23	frequency	frequency	NOUN
fbem-28259	55	24	words	word	NOUN
fbem-28259	55	25	were	be	AUX
fbem-28259	55	26	extracted	extract	VERB
fbem-28259	55	27	from	from	ADP
fbem-28259	55	28	this	this	DET
fbem-28259	55	29	text	text	NOUN
fbem-28259	55	30	.	.	PUNCT
fbem-28259	56	1	the	the	DET
fbem-28259	56	2	customer	customer	NOUN
fbem-28259	56	3	experience	experience	NOUN
fbem-28259	56	4	feature	feature	NOUN
fbem-28259	56	5	words	word	NOUN
fbem-28259	56	6	are	be	AUX
fbem-28259	56	7	shown	show	VERB
fbem-28259	56	8	in	in	ADP
fbem-28259	56	9	table	table	NOUN
fbem-28259	56	10	1	1	NUM
fbem-28259	56	11	.	.	PUNCT
fbem-28259	56	12	table	table	NOUN
fbem-28259	56	13	1	1	NUM
fbem-28259	56	14	.	.	PUNCT
fbem-28259	56	15	customer	customer	NOUN
fbem-28259	56	16	experience	experience	NOUN
fbem-28259	56	17	feature	feature	NOUN
fbem-28259	56	18	words	word	NOUN
fbem-28259	56	19	extraction	extraction	NOUN
fbem-28259	56	20	customer	customer	NOUN
fbem-28259	56	21	experience	experience	NOUN
fbem-28259	56	22	influencing	influence	VERB
fbem-28259	56	23	factors	factor	NOUN
fbem-28259	56	24	sample	sample	NOUN
fbem-28259	56	25	cost	cost	NOUN
fbem-28259	56	26	experience	experience	NOUN
fbem-28259	56	27	cost	cost	NOUN
fbem-28259	56	28	performance	performance	NOUN
fbem-28259	56	29	breakfast	breakfast	NOUN
fbem-28259	56	30	,	,	PUNCT
fbem-28259	56	31	dishes	dish	NOUN
fbem-28259	56	32	,	,	PUNCT
fbem-28259	56	33	good	good	ADJ
fbem-28259	56	34	taste	taste	NOUN
fbem-28259	56	35	,	,	PUNCT
fbem-28259	56	36	taste	taste	NOUN
fbem-28259	56	37	perceived	perceive	VERB
fbem-28259	56	38	value	value	NOUN
fbem-28259	56	39	emotional	emotional	ADJ
fbem-28259	56	40	experience	experience	NOUN
fbem-28259	56	41	guest	guest	NOUN
fbem-28259	56	42	room	room	NOUN
fbem-28259	56	43	comfort	comfort	PROPN
fbem-28259	56	44	comfort	comfort	PROPN
fbem-28259	56	45	,	,	PUNCT
fbem-28259	56	46	quiet	quiet	ADJ
fbem-28259	56	47	situational	situational	ADJ
fbem-28259	56	48	experience	experience	NOUN
fbem-28259	56	49	quality	quality	NOUN
fbem-28259	56	50	of	of	ADP
fbem-28259	56	51	service	service	NOUN
fbem-28259	56	52	service	service	NOUN
fbem-28259	56	53	,	,	PUNCT
fbem-28259	56	54	attitude	attitude	NOUN
fbem-28259	56	55	,	,	PUNCT
fbem-28259	56	56	beautiful	beautiful	ADJ
fbem-28259	56	57	environment	environment	NOUN
fbem-28259	56	58	,	,	PUNCT
fbem-28259	56	59	garden	garden	NOUN
fbem-28259	56	60	,	,	PUNCT
fbem-28259	56	61	style	style	NOUN
fbem-28259	56	62	,	,	PUNCT
fbem-28259	56	63	design	design	NOUN
fbem-28259	56	64	,	,	PUNCT
fbem-28259	56	65	decoration	decoration	NOUN
fbem-28259	56	66	,	,	PUNCT
fbem-28259	56	67	chinese	chinese	ADJ
fbem-28259	56	68	,	,	PUNCT
fbem-28259	56	69	character	character	NOUN
fbem-28259	56	70	,	,	PUNCT
fbem-28259	56	71	scenery	scenery	NOUN
fbem-28259	56	72	guest	guest	NOUN
fbem-28259	56	73	room	room	NOUN
fbem-28259	56	74	environment	environment	NOUN
fbem-28259	56	75	additional	additional	ADJ
fbem-28259	56	76	surroundings	surrounding	NOUN
fbem-28259	56	77	functional	functional	ADJ
fbem-28259	56	78	experience	experience	NOUN
fbem-28259	56	79	location	location	PROPN
fbem-28259	56	80	environment	environment	PROPN
fbem-28259	56	81	jiangsu	jiangsu	PROPN
fbem-28259	56	82	,	,	PUNCT
fbem-28259	56	83	jinji	jinji	PROPN
fbem-28259	56	84	lake	lake	PROPN
fbem-28259	56	85	,	,	PUNCT
fbem-28259	56	86	location	location	NOUN
fbem-28259	56	87	,	,	PUNCT
fbem-28259	56	88	restaurants	restaurant	NOUN
fbem-28259	56	89	,	,	PUNCT
fbem-28259	56	90	facilities	facility	NOUN
fbem-28259	56	91	,	,	PUNCT
fbem-28259	56	92	center	center	NOUN
fbem-28259	56	93	,	,	PUNCT
fbem-28259	56	94	lobby	lobby	NOUN
fbem-28259	56	95	,	,	PUNCT
fbem-28259	56	96	front	front	ADJ
fbem-28259	56	97	desk	desk	NOUN
fbem-28259	56	98	,	,	PUNCT
fbem-28259	56	99	rooms	room	NOUN
fbem-28259	56	100	full	full	ADJ
fbem-28259	56	101	of	of	ADP
fbem-28259	56	102	facilities	facility	NOUN
fbem-28259	56	103	social	social	ADJ
fbem-28259	56	104	identity	identity	NOUN
fbem-28259	56	105	experience	experience	NOUN
fbem-28259	56	106	degree	degree	NOUN
fbem-28259	56	107	of	of	ADP
fbem-28259	56	108	recommendation	recommendation	NOUN
fbem-28259	56	109	satisfaction	satisfaction	NOUN
fbem-28259	56	110	,	,	PUNCT
fbem-28259	56	111	friends	friend	NOUN
fbem-28259	56	112	,	,	PUNCT
fbem-28259	56	113	referrals	referral	NOUN
fbem-28259	56	114	,	,	PUNCT
fbem-28259	56	115	revisits	revisit	VERB
fbem-28259	56	116	160	160	NUM
fbem-28259	56	117	3.3.3	3.3.3	NUM
fbem-28259	56	118	.	.	PUNCT
fbem-28259	57	1	empirical	empirical	ADJ
fbem-28259	57	2	analysis	analysis	NOUN
fbem-28259	57	3	(	(	PUNCT
fbem-28259	57	4	1	1	X
fbem-28259	57	5	)	)	PUNCT
fbem-28259	57	6	data	datum	NOUN
fbem-28259	57	7	coding	coding	NOUN
fbem-28259	57	8	and	and	CCONJ
fbem-28259	57	9	analysis	analysis	NOUN
fbem-28259	57	10	:	:	PUNCT
fbem-28259	57	11	in	in	ADP
fbem-28259	57	12	order	order	NOUN
fbem-28259	57	13	to	to	PART
fbem-28259	57	14	further	far	ADV
fbem-28259	57	15	study	study	VERB
fbem-28259	57	16	the	the	DET
fbem-28259	57	17	relationship	relationship	NOUN
fbem-28259	57	18	between	between	ADP
fbem-28259	57	19	customer	customer	NOUN
fbem-28259	57	20	satisfaction	satisfaction	NOUN
fbem-28259	57	21	and	and	CCONJ
fbem-28259	57	22	influencing	influence	VERB
fbem-28259	57	23	factors	factor	NOUN
fbem-28259	57	24	,	,	PUNCT
fbem-28259	57	25	this	this	DET
fbem-28259	57	26	paper	paper	NOUN
fbem-28259	57	27	extracts	extract	NOUN
fbem-28259	57	28	comments	comment	NOUN
fbem-28259	57	29	related	relate	VERB
fbem-28259	57	30	to	to	ADP
fbem-28259	57	31	the	the	DET
fbem-28259	57	32	emotional	emotional	ADJ
fbem-28259	57	33	experience	experience	NOUN
fbem-28259	57	34	and	and	CCONJ
fbem-28259	57	35	situational	situational	ADJ
fbem-28259	57	36	experience	experience	NOUN
fbem-28259	57	37	related	relate	VERB
fbem-28259	57	38	to	to	ADP
fbem-28259	57	39	cultural	cultural	ADJ
fbem-28259	57	40	integration	integration	NOUN
fbem-28259	57	41	into	into	ADP
fbem-28259	57	42	hotels	hotel	NOUN
fbem-28259	57	43	and	and	CCONJ
fbem-28259	57	44	codes	code	VERB
fbem-28259	57	45	them	they	PRON
fbem-28259	57	46	,	,	PUNCT
fbem-28259	57	47	thus	thus	ADV
fbem-28259	57	48	converting	convert	VERB
fbem-28259	57	49	the	the	DET
fbem-28259	57	50	text	text	NOUN
fbem-28259	57	51	content	content	NOUN
fbem-28259	57	52	into	into	ADP
fbem-28259	57	53	quantitative	quantitative	ADJ
fbem-28259	57	54	data	datum	NOUN
fbem-28259	57	55	.	.	PUNCT
fbem-28259	58	1	according	accord	VERB
fbem-28259	58	2	to	to	ADP
fbem-28259	58	3	the	the	DET
fbem-28259	58	4	prototype	prototype	NOUN
fbem-28259	58	5	likert	likert	ADJ
fbem-28259	58	6	satisfaction	satisfaction	NOUN
fbem-28259	58	7	scale	scale	NOUN
fbem-28259	58	8	,	,	PUNCT
fbem-28259	58	9	there	there	PRON
fbem-28259	58	10	are	be	VERB
fbem-28259	58	11	5	5	NUM
fbem-28259	58	12	equal	equal	ADJ
fbem-28259	58	13	satisfaction	satisfaction	NOUN
fbem-28259	58	14	levels	level	NOUN
fbem-28259	58	15	in	in	ADP
fbem-28259	58	16	total	total	NOUN
fbem-28259	58	17	,	,	PUNCT
fbem-28259	58	18	because	because	SCONJ
fbem-28259	58	19	the	the	DET
fbem-28259	58	20	text	text	NOUN
fbem-28259	58	21	content	content	NOUN
fbem-28259	58	22	can	can	AUX
fbem-28259	58	23	not	not	PART
fbem-28259	58	24	be	be	AUX
fbem-28259	58	25	all	all	PRON
fbem-28259	58	26	involved	involve	VERB
fbem-28259	58	27	,	,	PUNCT
fbem-28259	58	28	i	i	PRON
fbem-28259	58	29	coded	code	VERB
fbem-28259	58	30	the	the	DET
fbem-28259	58	31	content	content	NOUN
fbem-28259	58	32	not	not	PART
fbem-28259	58	33	mentioned	mention	VERB
fbem-28259	58	34	as	as	ADP
fbem-28259	58	35	3	3	NUM
fbem-28259	58	36	.	.	PUNCT
fbem-28259	58	37	(	(	PUNCT
fbem-28259	58	38	2	2	X
fbem-28259	58	39	)	)	PUNCT
fbem-28259	58	40	data	datum	NOUN
fbem-28259	58	41	processing	processing	NOUN
fbem-28259	58	42	:	:	PUNCT
fbem-28259	58	43	based	base	VERB
fbem-28259	58	44	on	on	ADP
fbem-28259	58	45	the	the	DET
fbem-28259	58	46	extraction	extraction	NOUN
fbem-28259	58	47	of	of	ADP
fbem-28259	58	48	factor	factor	NOUN
fbem-28259	58	49	factors	factor	NOUN
fbem-28259	58	50	,	,	PUNCT
fbem-28259	58	51	the	the	DET
fbem-28259	58	52	spssau	spssau	ADJ
fbem-28259	58	53	software	software	NOUN
fbem-28259	58	54	was	be	AUX
fbem-28259	58	55	used	use	VERB
fbem-28259	58	56	to	to	PART
fbem-28259	58	57	analyze	analyze	VERB
fbem-28259	58	58	the	the	DET
fbem-28259	58	59	relationship	relationship	NOUN
fbem-28259	58	60	between	between	ADP
fbem-28259	58	61	the	the	DET
fbem-28259	58	62	dependent	dependent	ADJ
fbem-28259	58	63	variable	variable	ADJ
fbem-28259	58	64	overall	overall	ADJ
fbem-28259	58	65	customer	customer	NOUN
fbem-28259	58	66	satisfaction	satisfaction	NOUN
fbem-28259	58	67	and	and	CCONJ
fbem-28259	58	68	the	the	DET
fbem-28259	58	69	four	four	NUM
fbem-28259	58	70	influencing	influence	VERB
fbem-28259	58	71	factors	factor	NOUN
fbem-28259	58	72	in	in	ADP
fbem-28259	58	73	table	table	NOUN
fbem-28259	58	74	1	1	NUM
fbem-28259	58	75	,	,	PUNCT
fbem-28259	58	76	as	as	SCONJ
fbem-28259	58	77	shown	show	VERB
fbem-28259	58	78	in	in	ADP
fbem-28259	58	79	figure	figure	NOUN
fbem-28259	58	80	2	2	NUM
fbem-28259	58	81	.	.	PUNCT
fbem-28259	58	82	figure	figure	NOUN
fbem-28259	58	83	2	2	NUM
fbem-28259	58	84	.	.	PUNCT
fbem-28259	59	1	regression	regression	VERB
fbem-28259	59	2	analysis	analysis	NOUN
fbem-28259	59	3	of	of	ADP
fbem-28259	59	4	customer	customer	NOUN
fbem-28259	59	5	satisfaction	satisfaction	NOUN
fbem-28259	59	6	based	base	VERB
fbem-28259	59	7	on	on	ADP
fbem-28259	59	8	online	online	ADJ
fbem-28259	59	9	review	review	NOUN
fbem-28259	59	10	customer	customer	NOUN
fbem-28259	59	11	experience	experience	NOUN
fbem-28259	59	12	it	it	PRON
fbem-28259	59	13	can	can	AUX
fbem-28259	59	14	be	be	AUX
fbem-28259	59	15	seen	see	VERB
fbem-28259	59	16	from	from	ADP
fbem-28259	59	17	the	the	DET
fbem-28259	59	18	data	datum	NOUN
fbem-28259	59	19	in	in	ADP
fbem-28259	59	20	figure	figure	NOUN
fbem-28259	59	21	1	1	NUM
fbem-28259	60	1	that	that	SCONJ
fbem-28259	60	2	emotional	emotional	ADJ
fbem-28259	60	3	experience	experience	NOUN
fbem-28259	60	4	(	(	PUNCT
fbem-28259	60	5	room	room	NOUN
fbem-28259	60	6	comfort	comfort	NOUN
fbem-28259	60	7	)	)	PUNCT
fbem-28259	60	8	,	,	PUNCT
fbem-28259	60	9	contextual	contextual	ADJ
fbem-28259	60	10	experience	experience	NOUN
fbem-28259	60	11	(	(	PUNCT
fbem-28259	60	12	service	service	NOUN
fbem-28259	60	13	quality	quality	NOUN
fbem-28259	60	14	)	)	PUNCT
fbem-28259	60	15	and	and	CCONJ
fbem-28259	60	16	contextual	contextual	ADJ
fbem-28259	60	17	experience	experience	NOUN
fbem-28259	60	18	(	(	PUNCT
fbem-28259	60	19	additional	additional	ADJ
fbem-28259	60	20	environment	environment	NOUN
fbem-28259	60	21	)	)	PUNCT
fbem-28259	60	22	have	have	VERB
fbem-28259	60	23	a	a	DET
fbem-28259	60	24	significant	significant	ADJ
fbem-28259	60	25	positive	positive	ADJ
fbem-28259	60	26	impact	impact	NOUN
fbem-28259	60	27	on	on	ADP
fbem-28259	60	28	star	star	NOUN
fbem-28259	60	29	rating	rating	NOUN
fbem-28259	60	30	,	,	PUNCT
fbem-28259	60	31	but	but	CCONJ
fbem-28259	60	32	contextual	contextual	ADJ
fbem-28259	60	33	experience	experience	NOUN
fbem-28259	60	34	(	(	PUNCT
fbem-28259	60	35	room	room	NOUN
fbem-28259	60	36	environment	environment	NOUN
fbem-28259	60	37	)	)	PUNCT
fbem-28259	60	38	does	do	AUX
fbem-28259	60	39	not	not	PART
fbem-28259	60	40	have	have	VERB
fbem-28259	60	41	an	an	DET
fbem-28259	60	42	impact	impact	NOUN
fbem-28259	60	43	on	on	ADP
fbem-28259	60	44	star	star	NOUN
fbem-28259	60	45	rating	rating	NOUN
fbem-28259	60	46	.	.	PUNCT
fbem-28259	61	1	based	base	VERB
fbem-28259	61	2	on	on	ADP
fbem-28259	61	3	the	the	PRON
fbem-28259	61	4	above	above	ADJ
fbem-28259	61	5	influencing	influence	VERB
fbem-28259	61	6	factors	factor	NOUN
fbem-28259	61	7	,	,	PUNCT
fbem-28259	61	8	further	further	ADJ
fbem-28259	61	9	research	research	NOUN
fbem-28259	61	10	on	on	ADP
fbem-28259	61	11	customer	customer	NOUN
fbem-28259	61	12	satisfaction	satisfaction	NOUN
fbem-28259	61	13	and	and	CCONJ
fbem-28259	61	14	the	the	DET
fbem-28259	61	15	regression	regression	NOUN
fbem-28259	61	16	between	between	ADP
fbem-28259	61	17	these	these	DET
fbem-28259	61	18	four	four	NUM
fbem-28259	61	19	influencing	influence	VERB
fbem-28259	61	20	factors	factor	NOUN
fbem-28259	61	21	can	can	AUX
fbem-28259	61	22	be	be	AUX
fbem-28259	61	23	conducted	conduct	VERB
fbem-28259	61	24	to	to	PART
fbem-28259	61	25	obtain	obtain	VERB
fbem-28259	61	26	the	the	DET
fbem-28259	61	27	analysis	analysis	NOUN
fbem-28259	61	28	of	of	ADP
fbem-28259	61	29	the	the	DET
fbem-28259	61	30	importance	importance	NOUN
fbem-28259	61	31	of	of	ADP
fbem-28259	61	32	customer	customer	NOUN
fbem-28259	61	33	satisfaction	satisfaction	NOUN
fbem-28259	61	34	and	and	CCONJ
fbem-28259	61	35	online	online	ADJ
fbem-28259	61	36	reviews	review	NOUN
fbem-28259	61	37	,	,	PUNCT
fbem-28259	61	38	as	as	SCONJ
fbem-28259	61	39	shown	show	VERB
fbem-28259	61	40	in	in	ADP
fbem-28259	61	41	table	table	NOUN
fbem-28259	61	42	2	2	NUM
fbem-28259	61	43	.	.	PUNCT
fbem-28259	61	44	table	table	NOUN
fbem-28259	61	45	2	2	NUM
fbem-28259	61	46	.	.	PUNCT
fbem-28259	61	47	shows	show	VERB
fbem-28259	61	48	the	the	DET
fbem-28259	61	49	importance	importance	NOUN
fbem-28259	61	50	degree	degree	NOUN
fbem-28259	61	51	analysis	analysis	NOUN
fbem-28259	61	52	of	of	ADP
fbem-28259	61	53	online	online	ADJ
fbem-28259	61	54	review	review	NOUN
fbem-28259	61	55	experience	experience	NOUN
fbem-28259	61	56	and	and	CCONJ
fbem-28259	61	57	consumer	consumer	NOUN
fbem-28259	61	58	satisfaction	satisfaction	NOUN
fbem-28259	61	59	influencing	influence	VERB
fbem-28259	61	60	factors	factor	NOUN
fbem-28259	61	61	number	number	NOUN
fbem-28259	61	62	of	of	ADP
fbem-28259	61	63	review	review	NOUN
fbem-28259	61	64	mentions	mention	VERB
fbem-28259	61	65	satisfactio	satisfactio	NOUN
fbem-28259	61	66	n	n	PRON
fbem-28259	61	67	score	score	VERB
fbem-28259	61	68	import	import	NOUN
fbem-28259	61	69	ance	ance	NOUN
fbem-28259	61	70	guest	guest	NOUN
fbem-28259	61	71	room	room	NOUN
fbem-28259	61	72	comfort	comfort	NOUN
fbem-28259	61	73	628	628	NUM
fbem-28259	61	74	3.78	3.78	NUM
fbem-28259	61	75	54.37	54.37	NUM
fbem-28259	61	76	%	%	NOUN
fbem-28259	61	77	quality	quality	NOUN
fbem-28259	61	78	of	of	ADP
fbem-28259	61	79	service	service	NOUN
fbem-28259	61	80	1129	1129	NUM
fbem-28259	61	81	4.86	4.86	NUM
fbem-28259	61	82	97.75	97.75	NUM
fbem-28259	61	83	%	%	NOUN
fbem-28259	61	84	guest	guest	NOUN
fbem-28259	61	85	room	room	NOUN
fbem-28259	61	86	environment	environment	NOUN
fbem-28259	61	87	808	808	NUM
fbem-28259	61	88	4.13	4.13	NUM
fbem-28259	61	89	69.96	69.96	NUM
fbem-28259	61	90	%	%	NOUN
fbem-28259	61	91	attached	attach	VERB
fbem-28259	61	92	environment	environment	NOUN
fbem-28259	61	93	940	940	NUM
fbem-28259	61	94	4.43	4.43	NUM
fbem-28259	61	95	81.39	81.39	NUM
fbem-28259	61	96	%	%	NOUN
fbem-28259	61	97	according	accord	VERB
fbem-28259	61	98	to	to	ADP
fbem-28259	61	99	online	online	ADJ
fbem-28259	61	100	text	text	NOUN
fbem-28259	61	101	description	description	NOUN
fbem-28259	61	102	content	content	NOUN
fbem-28259	61	103	analysis	analysis	NOUN
fbem-28259	61	104	,	,	PUNCT
fbem-28259	61	105	the	the	DET
fbem-28259	61	106	more	more	ADJ
fbem-28259	61	107	mentions	mention	NOUN
fbem-28259	61	108	,	,	PUNCT
fbem-28259	61	109	the	the	PRON
fbem-28259	61	110	more	more	ADJ
fbem-28259	61	111	consumers	consumer	NOUN
fbem-28259	61	112	pay	pay	VERB
fbem-28259	61	113	attention	attention	NOUN
fbem-28259	61	114	.	.	PUNCT
fbem-28259	62	1	from	from	ADP
fbem-28259	62	2	the	the	DET
fbem-28259	62	3	data	datum	NOUN
fbem-28259	62	4	in	in	ADP
fbem-28259	62	5	table	table	NOUN
fbem-28259	62	6	2	2	NUM
fbem-28259	62	7	,	,	PUNCT
fbem-28259	62	8	it	it	PRON
fbem-28259	62	9	can	can	AUX
fbem-28259	62	10	be	be	AUX
fbem-28259	62	11	seen	see	VERB
fbem-28259	62	12	that	that	SCONJ
fbem-28259	62	13	the	the	DET
fbem-28259	62	14	room	room	NOUN
fbem-28259	62	15	environment	environment	NOUN
fbem-28259	62	16	,	,	PUNCT
fbem-28259	62	17	service	service	NOUN
fbem-28259	62	18	quality	quality	NOUN
fbem-28259	62	19	,	,	PUNCT
fbem-28259	62	20	additional	additional	ADJ
fbem-28259	62	21	environment	environment	NOUN
fbem-28259	62	22	and	and	CCONJ
fbem-28259	62	23	room	room	NOUN
fbem-28259	62	24	comfort	comfort	NOUN
fbem-28259	62	25	are	be	AUX
fbem-28259	62	26	all	all	PRON
fbem-28259	62	27	factors	factor	NOUN
fbem-28259	62	28	that	that	PRON
fbem-28259	62	29	consumers	consumer	NOUN
fbem-28259	62	30	pay	pay	VERB
fbem-28259	62	31	more	more	ADJ
fbem-28259	62	32	attention	attention	NOUN
fbem-28259	62	33	to	to	ADP
fbem-28259	62	34	when	when	SCONJ
fbem-28259	62	35	staying	stay	VERB
fbem-28259	62	36	in	in	ADP
fbem-28259	62	37	the	the	DET
fbem-28259	62	38	sample	sample	NOUN
fbem-28259	62	39	hotels	hotel	NOUN
fbem-28259	62	40	.	.	PUNCT
fbem-28259	63	1	the	the	DET
fbem-28259	63	2	importance	importance	NOUN
fbem-28259	63	3	of	of	ADP
fbem-28259	63	4	the	the	DET
fbem-28259	63	5	influencing	influence	VERB
fbem-28259	63	6	factor	factor	NOUN
fbem-28259	63	7	in	in	ADP
fbem-28259	63	8	this	this	DET
fbem-28259	63	9	table	table	NOUN
fbem-28259	63	10	is	be	AUX
fbem-28259	63	11	mainly	mainly	ADV
fbem-28259	63	12	based	base	VERB
fbem-28259	63	13	on	on	ADP
fbem-28259	63	14	the	the	DET
fbem-28259	63	15	ratio	ratio	NOUN
fbem-28259	63	16	of	of	ADP
fbem-28259	63	17	the	the	DET
fbem-28259	63	18	number	number	NOUN
fbem-28259	63	19	of	of	ADP
fbem-28259	63	20	mentions	mention	NOUN
fbem-28259	63	21	of	of	ADP
fbem-28259	63	22	the	the	DET
fbem-28259	63	23	factor	factor	NOUN
fbem-28259	63	24	in	in	ADP
fbem-28259	63	25	reviews	review	NOUN
fbem-28259	63	26	to	to	ADP
fbem-28259	63	27	the	the	DET
fbem-28259	63	28	total	total	ADJ
fbem-28259	63	29	number	number	NOUN
fbem-28259	63	30	of	of	ADP
fbem-28259	63	31	reviews	review	NOUN
fbem-28259	63	32	,	,	PUNCT
fbem-28259	63	33	while	while	SCONJ
fbem-28259	63	34	the	the	DET
fbem-28259	63	35	satisfaction	satisfaction	NOUN
fbem-28259	63	36	score	score	NOUN
fbem-28259	63	37	is	be	AUX
fbem-28259	63	38	mainly	mainly	ADV
fbem-28259	63	39	based	base	VERB
fbem-28259	63	40	on	on	ADP
fbem-28259	63	41	the	the	DET
fbem-28259	63	42	ratio	ratio	NOUN
fbem-28259	63	43	of	of	ADP
fbem-28259	63	44	the	the	DET
fbem-28259	63	45	sum	sum	NOUN
fbem-28259	63	46	of	of	ADP
fbem-28259	63	47	the	the	DET
fbem-28259	63	48	final	final	ADJ
fbem-28259	63	49	scores	score	NOUN
fbem-28259	63	50	of	of	ADP
fbem-28259	63	51	the	the	DET
fbem-28259	63	52	factor	factor	NOUN
fbem-28259	63	53	to	to	ADP
fbem-28259	63	54	the	the	DET
fbem-28259	63	55	total	total	ADJ
fbem-28259	63	56	number	number	NOUN
fbem-28259	63	57	of	of	ADP
fbem-28259	63	58	reviews	review	NOUN
fbem-28259	63	59	.	.	PUNCT
fbem-28259	64	1	4	4	X
fbem-28259	64	2	.	.	X
fbem-28259	64	3	conclusion	conclusion	VERB
fbem-28259	64	4	the	the	DET
fbem-28259	64	5	data	datum	NOUN
fbem-28259	64	6	in	in	ADP
fbem-28259	64	7	this	this	DET
fbem-28259	64	8	paper	paper	NOUN
fbem-28259	64	9	is	be	AUX
fbem-28259	64	10	mainly	mainly	ADV
fbem-28259	64	11	based	base	VERB
fbem-28259	64	12	on	on	ADP
fbem-28259	64	13	1155	1155	NUM
fbem-28259	64	14	online	online	ADJ
fbem-28259	64	15	reviews	review	NOUN
fbem-28259	64	16	collected	collect	VERB
fbem-28259	64	17	by	by	ADP
fbem-28259	64	18	tripadvisor.com	tripadvisor.com	X
fbem-28259	64	19	to	to	PART
fbem-28259	64	20	analyze	analyze	VERB
fbem-28259	64	21	and	and	CCONJ
fbem-28259	64	22	study	study	VERB
fbem-28259	64	23	the	the	DET
fbem-28259	64	24	correlation	correlation	NOUN
fbem-28259	64	25	between	between	ADP
fbem-28259	64	26	culture	culture	NOUN
fbem-28259	64	27	integration	integration	NOUN
fbem-28259	64	28	into	into	ADP
fbem-28259	64	29	hotels	hotel	NOUN
fbem-28259	64	30	and	and	CCONJ
fbem-28259	64	31	consumer	consumer	NOUN
fbem-28259	64	32	satisfaction	satisfaction	NOUN
fbem-28259	64	33	.	.	PUNCT
fbem-28259	65	1	statistical	statistical	ADJ
fbem-28259	65	2	regression	regression	NOUN
fbem-28259	65	3	method	method	NOUN
fbem-28259	65	4	and	and	CCONJ
fbem-28259	65	5	the	the	DET
fbem-28259	65	6	ratio	ratio	NOUN
fbem-28259	65	7	of	of	ADP
fbem-28259	65	8	the	the	DET
fbem-28259	65	9	importance	importance	NOUN
fbem-28259	65	10	of	of	ADP
fbem-28259	65	11	influencing	influence	VERB
fbem-28259	65	12	factors	factor	NOUN
fbem-28259	65	13	are	be	AUX
fbem-28259	65	14	used	use	VERB
fbem-28259	65	15	to	to	PART
fbem-28259	65	16	obtain	obtain	VERB
fbem-28259	65	17	4	4	NUM
fbem-28259	65	18	basic	basic	ADJ
fbem-28259	65	19	influencing	influence	VERB
fbem-28259	65	20	factors	factor	NOUN
fbem-28259	65	21	related	relate	VERB
fbem-28259	65	22	to	to	ADP
fbem-28259	65	23	this	this	DET
fbem-28259	65	24	paper	paper	NOUN
fbem-28259	65	25	.	.	PUNCT
fbem-28259	66	1	namely	namely	ADV
fbem-28259	66	2	,	,	PUNCT
fbem-28259	66	3	room	room	NOUN
fbem-28259	66	4	comfort	comfort	NOUN
fbem-28259	66	5	,	,	PUNCT
fbem-28259	66	6	service	service	NOUN
fbem-28259	66	7	quality	quality	NOUN
fbem-28259	66	8	,	,	PUNCT
fbem-28259	66	9	room	room	NOUN
fbem-28259	66	10	environment	environment	NOUN
fbem-28259	66	11	and	and	CCONJ
fbem-28259	66	12	additional	additional	ADJ
fbem-28259	66	13	environment	environment	NOUN
fbem-28259	66	14	.	.	PUNCT
fbem-28259	67	1	at	at	ADP
fbem-28259	67	2	the	the	DET
fbem-28259	67	3	same	same	ADJ
fbem-28259	67	4	time	time	NOUN
fbem-28259	67	5	,	,	PUNCT
fbem-28259	67	6	these	these	DET
fbem-28259	67	7	influencing	influence	VERB
fbem-28259	67	8	factors	factor	NOUN
fbem-28259	67	9	can	can	AUX
fbem-28259	67	10	be	be	AUX
fbem-28259	67	11	summarized	summarize	VERB
fbem-28259	67	12	into	into	ADP
fbem-28259	67	13	two	two	NUM
fbem-28259	67	14	aspects	aspect	NOUN
fbem-28259	67	15	:	:	PUNCT
fbem-28259	67	16	emotional	emotional	ADJ
fbem-28259	67	17	experience	experience	NOUN
fbem-28259	67	18	and	and	CCONJ
fbem-28259	67	19	situational	situational	ADJ
fbem-28259	67	20	experience	experience	NOUN
fbem-28259	67	21	.	.	PUNCT
fbem-28259	68	1	from	from	ADP
fbem-28259	68	2	the	the	DET
fbem-28259	68	3	statistical	statistical	ADJ
fbem-28259	68	4	analysis	analysis	NOUN
fbem-28259	68	5	data	datum	NOUN
fbem-28259	68	6	table	table	NOUN
fbem-28259	68	7	,	,	PUNCT
fbem-28259	68	8	it	it	PRON
fbem-28259	68	9	can	can	AUX
fbem-28259	68	10	be	be	AUX
fbem-28259	68	11	shown	show	VERB
fbem-28259	68	12	that	that	SCONJ
fbem-28259	68	13	room	room	NOUN
fbem-28259	68	14	comfort	comfort	NOUN
fbem-28259	68	15	(	(	PUNCT
fbem-28259	68	16	emotional	emotional	ADJ
fbem-28259	68	17	experience	experience	NOUN
fbem-28259	68	18	)	)	PUNCT
fbem-28259	68	19	,	,	PUNCT
fbem-28259	68	20	service	service	NOUN
fbem-28259	68	21	quality	quality	NOUN
fbem-28259	68	22	(	(	PUNCT
fbem-28259	68	23	situational	situational	ADJ
fbem-28259	68	24	experience	experience	NOUN
fbem-28259	68	25	)	)	PUNCT
fbem-28259	68	26	and	and	CCONJ
fbem-28259	68	27	additional	additional	ADJ
fbem-28259	68	28	environment	environment	NOUN
fbem-28259	68	29	(	(	PUNCT
fbem-28259	68	30	situational	situational	ADJ
fbem-28259	68	31	experience	experience	NOUN
fbem-28259	68	32	)	)	PUNCT
fbem-28259	68	33	will	will	AUX
fbem-28259	68	34	have	have	VERB
fbem-28259	68	35	a	a	DET
fbem-28259	68	36	significant	significant	ADJ
fbem-28259	68	37	positive	positive	ADJ
fbem-28259	68	38	impact	impact	NOUN
fbem-28259	68	39	on	on	ADP
fbem-28259	68	40	star	star	NOUN
fbem-28259	68	41	rating	rating	NOUN
fbem-28259	68	42	,	,	PUNCT
fbem-28259	68	43	but	but	CCONJ
fbem-28259	68	44	room	room	NOUN
fbem-28259	68	45	environment	environment	NOUN
fbem-28259	68	46	(	(	PUNCT
fbem-28259	68	47	situational	situational	ADJ
fbem-28259	68	48	experience	experience	NOUN
fbem-28259	68	49	)	)	PUNCT
fbem-28259	68	50	will	will	AUX
fbem-28259	68	51	not	not	PART
fbem-28259	68	52	have	have	VERB
fbem-28259	68	53	an	an	DET
fbem-28259	68	54	impact	impact	NOUN
fbem-28259	68	55	on	on	ADP
fbem-28259	68	56	star	star	NOUN
fbem-28259	68	57	rating	rating	NOUN
fbem-28259	68	58	.	.	PUNCT
fbem-28259	69	1	as	as	SCONJ
fbem-28259	69	2	can	can	AUX
fbem-28259	69	3	be	be	AUX
fbem-28259	69	4	seen	see	VERB
fbem-28259	69	5	from	from	ADP
fbem-28259	69	6	the	the	DET
fbem-28259	69	7	satisfaction	satisfaction	NOUN
fbem-28259	69	8	and	and	CCONJ
fbem-28259	69	9	importance	importance	NOUN
fbem-28259	69	10	analysis	analysis	NOUN
fbem-28259	69	11	table	table	NOUN
fbem-28259	69	12	,	,	PUNCT
fbem-28259	69	13	the	the	DET
fbem-28259	69	14	room	room	NOUN
fbem-28259	69	15	environment	environment	NOUN
fbem-28259	69	16	,	,	PUNCT
fbem-28259	69	17	service	service	NOUN
fbem-28259	69	18	quality	quality	NOUN
fbem-28259	69	19	,	,	PUNCT
fbem-28259	69	20	additional	additional	ADJ
fbem-28259	69	21	environment	environment	NOUN
fbem-28259	69	22	and	and	CCONJ
fbem-28259	69	23	room	room	NOUN
fbem-28259	69	24	comfort	comfort	NOUN
fbem-28259	69	25	are	be	AUX
fbem-28259	69	26	all	all	PRON
fbem-28259	69	27	factors	factor	NOUN
fbem-28259	69	28	that	that	PRON
fbem-28259	69	29	consumers	consumer	NOUN
fbem-28259	69	30	pay	pay	VERB
fbem-28259	69	31	more	more	ADJ
fbem-28259	69	32	attention	attention	NOUN
fbem-28259	69	33	to	to	ADP
fbem-28259	69	34	when	when	SCONJ
fbem-28259	69	35	staying	stay	VERB
fbem-28259	69	36	in	in	ADP
fbem-28259	69	37	a	a	DET
fbem-28259	69	38	lamborghini	lamborghini	ADJ
fbem-28259	69	39	hotel	hotel	NOUN
fbem-28259	69	40	,	,	PUNCT
fbem-28259	69	41	and	and	CCONJ
fbem-28259	69	42	these	these	DET
fbem-28259	69	43	influence	influence	NOUN
fbem-28259	69	44	factors	factor	NOUN
fbem-28259	69	45	also	also	ADV
fbem-28259	69	46	have	have	VERB
fbem-28259	69	47	an	an	DET
fbem-28259	69	48	important	important	ADJ
fbem-28259	69	49	impact	impact	NOUN
fbem-28259	69	50	on	on	ADP
fbem-28259	69	51	customer	customer	NOUN
fbem-28259	69	52	satisfaction	satisfaction	NOUN
fbem-28259	69	53	.	.	PUNCT
fbem-28259	70	1	therefore	therefore	ADV
fbem-28259	70	2	,	,	PUNCT
fbem-28259	70	3	from	from	ADP
fbem-28259	70	4	an	an	DET
fbem-28259	70	5	objective	objective	ADJ
fbem-28259	70	6	point	point	NOUN
fbem-28259	70	7	of	of	ADP
fbem-28259	70	8	view	view	NOUN
fbem-28259	70	9	,	,	PUNCT
fbem-28259	70	10	this	this	DET
fbem-28259	70	11	paper	paper	NOUN
fbem-28259	70	12	learns	learn	VERB
fbem-28259	70	13	that	that	SCONJ
fbem-28259	70	14	the	the	DET
fbem-28259	70	15	key	key	ADJ
fbem-28259	70	16	points	point	NOUN
fbem-28259	70	17	and	and	CCONJ
fbem-28259	70	18	culture	culture	NOUN
fbem-28259	70	19	(	(	PUNCT
fbem-28259	70	20	suzhou	suzhou	PROPN
fbem-28259	70	21	garden	garden	PROPN
fbem-28259	70	22	)	)	PUNCT
fbem-28259	70	23	that	that	SCONJ
fbem-28259	70	24	customers	customer	NOUN
fbem-28259	70	25	pay	pay	VERB
fbem-28259	70	26	attention	attention	NOUN
fbem-28259	70	27	to	to	ADP
fbem-28259	70	28	when	when	SCONJ
fbem-28259	70	29	staying	stay	VERB
fbem-28259	70	30	in	in	ADP
fbem-28259	70	31	a	a	DET
fbem-28259	70	32	high	high	ADJ
fbem-28259	70	33	-	-	PUNCT
fbem-28259	70	34	star	star	NOUN
fbem-28259	70	35	hotel	hotel	NOUN
fbem-28259	70	36	are	be	AUX
fbem-28259	70	37	integrated	integrate	VERB
fbem-28259	70	38	into	into	ADP
fbem-28259	70	39	the	the	DET
fbem-28259	70	40	basic	basic	ADJ
fbem-28259	70	41	factors	factor	NOUN
fbem-28259	70	42	that	that	PRON
fbem-28259	70	43	affect	affect	VERB
fbem-28259	70	44	the	the	DET
fbem-28259	70	45	satisfaction	satisfaction	NOUN
fbem-28259	70	46	of	of	ADP
fbem-28259	70	47	the	the	DET
fbem-28259	70	48	hotel	hotel	NOUN
fbem-28259	70	49	,	,	PUNCT
fbem-28259	70	50	so	so	SCONJ
fbem-28259	70	51	as	as	SCONJ
fbem-28259	70	52	to	to	PART
fbem-28259	70	53	guide	guide	VERB
fbem-28259	70	54	hotel	hotel	NOUN
fbem-28259	70	55	managers	manager	NOUN
fbem-28259	70	56	to	to	PART
fbem-28259	70	57	pay	pay	VERB
fbem-28259	70	58	attention	attention	NOUN
fbem-28259	70	59	to	to	ADP
fbem-28259	70	60	the	the	DET
fbem-28259	70	61	above	above	ADJ
fbem-28259	70	62	factors	factor	NOUN
fbem-28259	70	63	,	,	PUNCT
fbem-28259	70	64	improve	improve	VERB
fbem-28259	70	65	the	the	DET
fbem-28259	70	66	management	management	NOUN
fbem-28259	70	67	level	level	NOUN
fbem-28259	70	68	of	of	ADP
fbem-28259	70	69	the	the	DET
fbem-28259	70	70	hotel	hotel	NOUN
fbem-28259	70	71	and	and	CCONJ
fbem-28259	70	72	enhance	enhance	VERB
fbem-28259	70	73	the	the	DET
fbem-28259	70	74	competitiveness	competitiveness	NOUN
fbem-28259	70	75	of	of	ADP
fbem-28259	70	76	high	high	ADJ
fbem-28259	70	77	-	-	PUNCT
fbem-28259	70	78	star	star	NOUN
fbem-28259	70	79	hotels	hotel	NOUN
fbem-28259	70	80	.	.	PUNCT
fbem-28259	71	1	acknowledgements	acknowledgement	NOUN
fbem-28259	71	2	i	i	PRON
fbem-28259	71	3	gratefully	gratefully	ADV
fbem-28259	71	4	acknowledge	acknowledge	VERB
fbem-28259	71	5	the	the	DET
fbem-28259	71	6	financial	financial	ADJ
fbem-28259	71	7	support	support	NOUN
fbem-28259	71	8	from	from	ADP
fbem-28259	71	9	my	my	PRON
fbem-28259	71	10	parents	parent	NOUN
fbem-28259	71	11	’	’	PART
fbem-28259	71	12	funds	fund	NOUN
fbem-28259	71	13	and	and	CCONJ
fbem-28259	71	14	instructions	instruction	NOUN
fbem-28259	71	15	from	from	ADP
fbem-28259	71	16	my	my	PRON
fbem-28259	71	17	teaching	teaching	NOUN
fbem-28259	71	18	assistant	assistant	NOUN
fbem-28259	71	19	.	.	PUNCT
fbem-28259	72	1	references	reference	NOUN
fbem-28259	72	2	[	[	X
fbem-28259	72	3	1	1	NUM
fbem-28259	72	4	]	]	PUNCT
fbem-28259	72	5	chen	chen	PROPN
fbem-28259	72	6	wenyu	wenyu	PROPN
fbem-28259	72	7	.	.	PUNCT
fbem-28259	73	1	research	research	NOUN
fbem-28259	73	2	on	on	ADP
fbem-28259	73	3	satisfaction	satisfaction	NOUN
fbem-28259	73	4	of	of	ADP
fbem-28259	73	5	"	"	PUNCT
fbem-28259	73	6	jiangnan	jiangnan	ADJ
fbem-28259	73	7	culture	culture	NOUN
fbem-28259	73	8	"	"	PUNCT
fbem-28259	73	9	experiential	experiential	ADJ
fbem-28259	73	10	hotels	hotel	NOUN
fbem-28259	73	11	in	in	ADP
fbem-28259	73	12	suzhou	suzhou	PROPN
fbem-28259	73	13	based	base	VERB
fbem-28259	73	14	on	on	ADP
fbem-28259	73	15	ipa	ipa	PROPN
fbem-28259	73	16	analysis	analysis	NOUN
fbem-28259	73	17	[	[	X
fbem-28259	73	18	j	j	X
fbem-28259	73	19	]	]	X
fbem-28259	73	20	.	.	PUNCT
fbem-28259	74	1	china	china	PROPN
fbem-28259	74	2	collective	collective	ADJ
fbem-28259	74	3	economy	economy	NOUN
fbem-28259	74	4	,	,	PUNCT
fbem-28259	74	5	2022(33	2022(33	NUM
fbem-28259	74	6	):	):	PUNCT
fbem-28259	74	7	71	71	NUM
fbem-28259	74	8	-	-	SYM
fbem-28259	74	9	73	73	NUM
fbem-28259	74	10	.	.	PUNCT
fbem-28259	75	1	[	[	X
fbem-28259	75	2	2	2	NUM
fbem-28259	75	3	]	]	X
fbem-28259	75	4	bai	bai	PROPN
fbem-28259	75	5	xiang	xiang	PROPN
fbem-28259	75	6	,	,	PUNCT
fbem-28259	75	7	jiang	jiang	PROPN
fbem-28259	75	8	mengying	mengye	VERB
fbem-28259	75	9	,	,	PUNCT
fbem-28259	75	10	peng	peng	PROPN
fbem-28259	75	11	yaping	yaping	NOUN
fbem-28259	75	12	.	.	PUNCT
fbem-28259	76	1	[	[	X
fbem-28259	76	2	j	j	X
fbem-28259	76	3	/	/	SYM
fbem-28259	76	4	ol	ol	PROPN
fbem-28259	76	5	]	]	X
fbem-28259	76	6	the	the	DET
fbem-28259	76	7	effects	effect	NOUN
fbem-28259	76	8	of	of	ADP
fbem-28259	76	9	hotel	hotel	NOUN
fbem-28259	76	10	service	service	NOUN
fbem-28259	76	11	errors	error	NOUN
fbem-28259	76	12	and	and	CCONJ
fbem-28259	76	13	service	service	NOUN
fbem-28259	76	14	recovery	recovery	NOUN
fbem-28259	76	15	on	on	ADP
fbem-28259	76	16	tourist	tourist	NOUN
fbem-28259	76	17	satisfaction	satisfaction	NOUN
fbem-28259	76	18	:	:	PUNCT
fbem-28259	76	19	moderating	moderate	VERB
fbem-28259	76	20	effects	effect	NOUN
fbem-28259	76	21	based	base	VERB
fbem-28259	76	22	on	on	ADP
fbem-28259	76	23	location	location	NOUN
fbem-28259	76	24	and	and	CCONJ
fbem-28259	76	25	reputation	reputation	NOUN
fbem-28259	76	26	.	.	PUNCT
fbem-28259	77	1	journal	journal	PROPN
fbem-28259	77	2	of	of	ADP
fbem-28259	77	3	hainan	hainan	PROPN
fbem-28259	77	4	university	university	PROPN
fbem-28259	77	5	(	(	PUNCT
fbem-28259	77	6	humanities	humanity	NOUN
fbem-28259	77	7	and	and	CCONJ
fbem-28259	77	8	social	social	ADJ
fbem-28259	77	9	sciences	sciences	PROPN
fbem-28259	77	10	edition	edition	NOUN
fbem-28259	77	11	):	):	PUNCT
fbem-28259	77	12	1	1	NUM
fbem-28259	77	13	-	-	SYM
fbem-28259	77	14	12	12	NUM
fbem-28259	78	1	[	[	X
fbem-28259	78	2	3	3	NUM
fbem-28259	78	3	]	]	SYM
fbem-28259	78	4	hu	hu	PROPN
fbem-28259	78	5	zuxiu	zuxiu	PROPN
fbem-28259	78	6	.	.	PUNCT
fbem-28259	79	1	research	research	NOUN
fbem-28259	79	2	on	on	ADP
fbem-28259	79	3	service	service	NOUN
fbem-28259	79	4	quality	quality	NOUN
fbem-28259	79	5	improvement	improvement	NOUN
fbem-28259	79	6	of	of	ADP
fbem-28259	79	7	lt	lt	DET
fbem-28259	79	8	hot	hot	ADJ
fbem-28259	79	9	spring	spring	NOUN
fbem-28259	79	10	resort	resort	NOUN
fbem-28259	79	11	based	base	VERB
fbem-28259	79	12	on	on	ADP
fbem-28259	79	13	the	the	DET
fbem-28259	79	14	perspective	perspective	NOUN
fbem-28259	79	15	of	of	ADP
fbem-28259	79	16	customer	customer	NOUN
fbem-28259	79	17	satisfaction	satisfaction	NOUN
fbem-28259	80	1	[	[	X
fbem-28259	80	2	d	d	X
fbem-28259	80	3	]	]	X
fbem-28259	80	4	.	.	PUNCT
fbem-28259	81	1	southwest	southwest	PROPN
fbem-28259	81	2	university	university	PROPN
fbem-28259	81	3	of	of	ADP
fbem-28259	81	4	science	science	NOUN
fbem-28259	81	5	and	and	CCONJ
fbem-28259	81	6	technology	technology	NOUN
fbem-28259	81	7	,	,	PUNCT
fbem-28259	81	8	2022	2022	NUM
fbem-28259	81	9	.	.	PUNCT
fbem-28259	82	1	161	161	NUM
fbem-28259	83	1	[	[	SYM
fbem-28259	83	2	4	4	NUM
fbem-28259	83	3	]	]	PUNCT
fbem-28259	83	4	pizam	pizam	NOUN
fbem-28259	83	5	a	a	PRON
fbem-28259	83	6	,	,	PUNCT
fbem-28259	83	7	neumann	neumann	PROPN
fbem-28259	83	8	y	y	PROPN
fbem-28259	83	9	,	,	PUNCT
fbem-28259	83	10	reichel	reichel	PROPN
fbem-28259	83	11	a.	a.	NOUN
fbem-28259	83	12	dimensions	dimension	NOUN
fbem-28259	83	13	of	of	ADP
fbem-28259	83	14	tourist	tourist	NOUN
fbem-28259	83	15	satisfaction	satisfaction	NOUN
fbem-28259	83	16	with	with	ADP
fbem-28259	83	17	a	a	DET
fbem-28259	83	18	destination	destination	NOUN
fbem-28259	83	19	area	area	NOUN
fbem-28259	84	1	[	[	X
fbem-28259	84	2	j	j	X
fbem-28259	84	3	]	]	X
fbem-28259	84	4	.	.	PUNCT
fbem-28259	85	1	annals	annal	NOUN
fbem-28259	85	2	of	of	ADP
fbem-28259	85	3	tourism	tourism	NOUN
fbem-28259	85	4	research	research	NOUN
fbem-28259	85	5	,	,	PUNCT
fbem-28259	85	6	1978	1978	NUM
fbem-28259	85	7	,	,	PUNCT
fbem-28259	85	8	5(3	5(3	NUM
fbem-28259	85	9	):	):	PUNCT
fbem-28259	85	10	314	314	NUM
fbem-28259	85	11	-	-	SYM
fbem-28259	85	12	322	322	NUM
fbem-28259	85	13	.	.	PUNCT
fbem-28259	86	1	[	[	X
fbem-28259	86	2	5	5	X
fbem-28259	86	3	]	]	PUNCT
fbem-28259	86	4	baker	baker	PROPN
fbem-28259	86	5	d	d	PROPN
fbem-28259	86	6	a	a	PROPN
fbem-28259	86	7	,	,	PUNCT
fbem-28259	86	8	crompton	crompton	PROPN
fbem-28259	86	9	j	j	PROPN
fbem-28259	86	10	l.	l.	PROPN
fbem-28259	86	11	quality	quality	PROPN
fbem-28259	86	12	,	,	PUNCT
fbem-28259	86	13	satisfaction	satisfaction	NOUN
fbem-28259	86	14	and	and	CCONJ
fbem-28259	86	15	behavioral	behavioral	ADJ
fbem-28259	86	16	intentiongs	intentiong	NOUN
fbem-28259	87	1	[	[	X
fbem-28259	87	2	j	j	X
fbem-28259	87	3	]	]	X
fbem-28259	87	4	.	.	PUNCT
fbem-28259	88	1	annals	annal	NOUN
fbem-28259	88	2	of	of	ADP
fbem-28259	88	3	tourism	tourism	NOUN
fbem-28259	88	4	research	research	NOUN
fbem-28259	88	5	.	.	PUNCT
fbem-28259	89	1	2000	2000	NUM
fbem-28259	89	2	,	,	PUNCT
fbem-28259	89	3	27(3	27(3	NUM
fbem-28259	89	4	):	):	PUNCT
fbem-28259	89	5	785804	785804	NUM
fbem-28259	89	6	.	.	PUNCT
fbem-28259	90	1	[	[	X
fbem-28259	90	2	6	6	NUM
fbem-28259	90	3	]	]	PUNCT
fbem-28259	90	4	parsuraman	parsuraman	NOUN
fbem-28259	90	5	a	a	PRON
fbem-28259	90	6	,	,	PUNCT
fbem-28259	90	7	zeithaml	zeithaml	PROPN
fbem-28259	90	8	v	v	ADP
fbem-28259	90	9	a	a	PRON
fbem-28259	90	10	,	,	PUNCT
fbem-28259	90	11	berry	berry	NOUN
fbem-28259	90	12	l	l	PROPN
fbem-28259	90	13	l.	l.	PROPN
fbem-28259	90	14	servqual	servqual	PROPN
fbem-28259	90	15	:	:	PUNCT
fbem-28259	90	16	a	a	DET
fbem-28259	90	17	multiple	multiple	ADJ
fbem-28259	90	18	item	item	NOUN
fbem-28259	90	19	scale	scale	NOUN
fbem-28259	90	20	for	for	ADP
fbem-28259	90	21	measuring	measure	VERB
fbem-28259	90	22	customer	customer	NOUN
fbem-28259	90	23	perceptions	perception	NOUN
fbem-28259	90	24	of	of	ADP
fbem-28259	90	25	service	service	NOUN
fbem-28259	90	26	quality	quality	NOUN
fbem-28259	91	1	[	[	X
fbem-28259	91	2	j	j	X
fbem-28259	91	3	]	]	X
fbem-28259	91	4	.	.	PUNCT
fbem-28259	92	1	journal	journal	PROPN
fbem-28259	92	2	of	of	ADP
fbem-28259	92	3	retailing	retailing	NOUN
fbem-28259	92	4	,	,	PUNCT
fbem-28259	92	5	1988	1988	NUM
fbem-28259	92	6	,	,	PUNCT
fbem-28259	92	7	64(1	64(1	NUM
fbem-28259	92	8	):	):	PUNCT
fbem-28259	92	9	12	12	NUM
fbem-28259	92	10	-	-	SYM
fbem-28259	92	11	40	40	NUM
fbem-28259	92	12	.	.	PUNCT
fbem-28259	93	1	[	[	X
fbem-28259	93	2	7	7	X
fbem-28259	93	3	]	]	X
fbem-28259	93	4	martilla	martilla	PROPN
fbem-28259	93	5	j	j	PROPN
fbem-28259	93	6	a	a	PROPN
fbem-28259	93	7	,	,	PUNCT
fbem-28259	93	8	james	james	PROPN
fbem-28259	93	9	j	j	PROPN
fbem-28259	93	10	c.	c.	PROPN
fbem-28259	93	11	importance	importance	NOUN
fbem-28259	93	12	-	-	PUNCT
fbem-28259	93	13	performance	performance	NOUN
fbem-28259	93	14	analysis	analysis	NOUN
fbem-28259	93	15	[	[	X
fbem-28259	93	16	j	j	X
fbem-28259	93	17	]	]	X
fbem-28259	93	18	.	.	PUNCT
fbem-28259	94	1	joumal	joumal	PROPN
fbem-28259	94	2	of	of	ADP
fbem-28259	94	3	marketing	marketing	NOUN
fbem-28259	94	4	,	,	PUNCT
fbem-28259	94	5	1977	1977	NUM
fbem-28259	94	6	,	,	PUNCT
fbem-28259	94	7	41(1	41(1	NUM
fbem-28259	94	8	):	):	PUNCT
fbem-28259	94	9	77	77	NUM
fbem-28259	94	10	-	-	SYM
fbem-28259	94	11	79	79	NUM
fbem-28259	94	12	.	.	PUNCT
fbem-28259	95	1	[	[	X
fbem-28259	95	2	8	8	NUM
fbem-28259	95	3	]	]	X
fbem-28259	95	4	nash	nash	PROPN
fbem-28259	95	5	r.	r.	PROPN
fbem-28259	95	6	an	an	DET
fbem-28259	95	7	investigation	investigation	NOUN
fbem-28259	95	8	into	into	ADP
fbem-28259	95	9	customer	customer	NOUN
fbem-28259	95	10	satisfaction	satisfaction	NOUN
fbem-28259	95	11	levels	level	NOUN
fbem-28259	95	12	in	in	ADP
fbem-28259	95	13	the	the	DET
fbem-28259	95	14	budget	budget	NOUN
fbem-28259	95	15	accommodation	accommodation	NOUN
fbem-28259	95	16	sectorin	sectorin	PROPN
fbem-28259	95	17	scotland	scotland	PROPN
fbem-28259	95	18	:	:	PUNCT
fbem-28259	95	19	a	a	DET
fbem-28259	95	20	case	case	NOUN
fbem-28259	95	21	study	study	VERB
fbem-28259	95	22	the	the	DET
fbem-28259	95	23	scottishyouth	scottishyouth	NOUN
fbem-28259	95	24	hostels	hostel	NOUN
fbem-28259	95	25	association	association	NOUN
fbem-28259	96	1	[	[	X
fbem-28259	96	2	j	j	X
fbem-28259	96	3	]	]	X
fbem-28259	96	4	.	.	PUNCT
fbem-28259	97	1	tourism	tourism	NOUN
fbem-28259	97	2	management	management	NOUN
fbem-28259	97	3	.	.	PUNCT
fbem-28259	98	1	2006	2006	NUM
fbem-28259	98	2	,	,	PUNCT
fbem-28259	98	3	(	(	PUNCT
fbem-28259	98	4	3	3	NUM
fbem-28259	98	5	)	)	PUNCT
fbem-28259	98	6	.	.	PUNCT
fbem-28259	99	1	[	[	X
fbem-28259	99	2	9	9	NUM
fbem-28259	99	3	]	]	X
fbem-28259	99	4	zhang	zhang	PROPN
fbem-28259	99	5	xinxin	xinxin	PROPN
fbem-28259	99	6	.	.	PUNCT
fbem-28259	100	1	analysis	analysis	NOUN
fbem-28259	100	2	of	of	ADP
fbem-28259	100	3	influencing	influence	VERB
fbem-28259	100	4	factors	factor	NOUN
fbem-28259	100	5	of	of	ADP
fbem-28259	100	6	customer	customer	NOUN
fbem-28259	100	7	satisfaction	satisfaction	NOUN
fbem-28259	100	8	in	in	ADP
fbem-28259	100	9	budget	budget	NOUN
fbem-28259	100	10	hotels	hotel	NOUN
fbem-28259	100	11	based	base	VERB
fbem-28259	100	12	on	on	ADP
fbem-28259	100	13	online	online	ADJ
fbem-28259	100	14	reviews	review	NOUN
fbem-28259	100	15	[	[	X
fbem-28259	100	16	j	j	X
fbem-28259	100	17	]	]	X
fbem-28259	100	18	.	.	PUNCT
fbem-28259	101	1	journal	journal	PROPN
fbem-28259	101	2	of	of	ADP
fbem-28259	101	3	xi	xi	PROPN
fbem-28259	101	4	an	an	DET
fbem-28259	101	5	university	university	NOUN
fbem-28259	101	6	of	of	ADP
fbem-28259	101	7	arts	art	NOUN
fbem-28259	101	8	and	and	CCONJ
fbem-28259	101	9	sciences	science	NOUN
fbem-28259	101	10	(	(	PUNCT
fbem-28259	101	11	natural	natural	ADJ
fbem-28259	101	12	science	science	NOUN
fbem-28259	101	13	edition	edition	NOUN
fbem-28259	101	14	)	)	PUNCT
fbem-28259	101	15	,	,	PUNCT
fbem-28259	101	16	2021	2021	NUM
fbem-28259	101	17	,	,	PUNCT
fbem-28259	101	18	24(02	24(02	NUM
fbem-28259	101	19	):	):	PUNCT
fbem-28259	101	20	43	43	NUM
fbem-28259	101	21	-	-	SYM
fbem-28259	101	22	47	47	NUM
fbem-28259	101	23	.	.	PUNCT